C3 Customer Contact Channels
Industry: IT service management company
DescriptionFounded: 2004 Parent organizations: Everise Holdings, Sunrise BPO Pte Ltd.
C3 Customer Contact Channels List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at C3 Customer Contact Channels. You can filter them based on skills, years of employment, job, education, department, and prior employment.
C3 Customer Contact Channels Salaries. You can even request information on how much does C3 Customer Contact Channels pay if you want to. Learn about salaries, pros and cons of working for C3 Customer Contact Channels directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
28 C3 Customer Contact Channels employees in database. Find out everything there's to know about C3 Customer Contact Channels employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
C3 Customer Contact Channels Employees
Employee
Years
Job
Industry
Jack Delyria Jack Delyria's C3 Customer Contact Channels Experience August 2011 - July 2013
Job Service Delivery Manager at LivingSocial
Industry Consumer Services
Experience
LivingSocial July 2013 - Present
C3 Customer Contact Channels August 2011 - July 2013
Monterra Landscape Inc August 2009 - August 2011
Ritz-Carlton Dove Mountain Golf Course June 2008 - August 2009
Happy Jack Services June 2002 - June 2008
DMS May 2001 - June 2002
MCI Worldcom November 2000 - May 2001
Global Crossing August 1999 - July 2000
Intuit January 1994 - August 1999
Skills
Cross-functional Team..., Call Centers, Leadership, Training, Recruiting, Start-ups, Budgets, Contact Centers, Customer Satisfaction, Customer Service, Customer Experience, Coaching, Team Building, Process Improvement, Analysis, Operations Management
Education
Kaplan University 2003 — 2005
None, Business Administration and Management, General
Dougls High - Douglas AZ 1974 — 1974
Diploma
LivingSocial July 2013 - Present
C3 Customer Contact Channels August 2011 - July 2013
Monterra Landscape Inc August 2009 - August 2011
Ritz-Carlton Dove Mountain Golf Course June 2008 - August 2009
Happy Jack Services June 2002 - June 2008
DMS May 2001 - June 2002
MCI Worldcom November 2000 - May 2001
Global Crossing August 1999 - July 2000
Intuit January 1994 - August 1999
Skills
Cross-functional Team..., Call Centers, Leadership, Training, Recruiting, Start-ups, Budgets, Contact Centers, Customer Satisfaction, Customer Service, Customer Experience, Coaching, Team Building, Process Improvement, Analysis, Operations Management
Education
Kaplan University 2003 — 2005
None, Business Administration and Management, General
Dougls High - Douglas AZ 1974 — 1974
Diploma
Lisa Cote Lisa Cote's C3 Customer Contact Channels Experience October 2013 - Present
Job "Be the change you want to see in the world." Ghandi
Industry Human Resources
Experience
C3 Customer Contact Channels October 2013 - Present
Command Center March 2013 - October 2013
CPES October 2010 - March 2013
APAC Customer Services December 2008 - January 2010
TeleTech 2005 - 2008
Skills
Recruiting, Human Resources, Interviews, Sourcing, Temporary Placement, Hiring, Temporary Staffing, Employment Law, Call Centers, Employee Relations, Talent Acquisition, New Hire Orientations, Performance Management, Onboarding, HRIS, Benefits Administration, Personnel Management, Employee Benefits, Labor Relations, HR Policies, Applicant Tracking..., Job Fairs, Screening, Policy, College Recruiting, Internet Recruiting, Screening Resumes, Job Descriptions, Employee Training, Staffing Services, Technical Recruiting, Workforce Planning, Taleo, Talent Management, Background Checks, HR Consulting
Education
University of Arizona 2005 — 2007
Bachelor of Arts (B.A.), Business Administration and Management, General
Pima Community Collage 2003 — 2007
HR Certification, Human Resources Management/Personnel Administration, General
C3 Customer Contact Channels October 2013 - Present
Command Center March 2013 - October 2013
CPES October 2010 - March 2013
APAC Customer Services December 2008 - January 2010
TeleTech 2005 - 2008
Skills
Recruiting, Human Resources, Interviews, Sourcing, Temporary Placement, Hiring, Temporary Staffing, Employment Law, Call Centers, Employee Relations, Talent Acquisition, New Hire Orientations, Performance Management, Onboarding, HRIS, Benefits Administration, Personnel Management, Employee Benefits, Labor Relations, HR Policies, Applicant Tracking..., Job Fairs, Screening, Policy, College Recruiting, Internet Recruiting, Screening Resumes, Job Descriptions, Employee Training, Staffing Services, Technical Recruiting, Workforce Planning, Taleo, Talent Management, Background Checks, HR Consulting
Education
University of Arizona 2005 — 2007
Bachelor of Arts (B.A.), Business Administration and Management, General
Pima Community Collage 2003 — 2007
HR Certification, Human Resources Management/Personnel Administration, General
Mathew Bunting Mathew Bunting's C3 Customer Contact Channels Experience 2011 - 2013
Job Customer Service Specialist
Industry Telecommunications
Experience
Tucson Electric Power April 2014 - Present
LivingSocial February 2013 - September 2013
C3 Customer Contact Channels 2011 - 2013
Citi Financial September 2011 - October 2011
Skills
Call Centers, Telecommunications, Customer Service, Microsoft Office, Customer Satisfaction, Microsoft Excel, Team Leadership, Account Management, VoIP, Outlook, Process Improvement, Management
Education
ITT Technical Institute-Tucson 2014 — 2017
Network Systems Administration
University of Phoenix 2007 — 2010
Business Administration, Management and Operations
Pima Community College 2002 — 2005
Business Administration, Management and Operations
University of Arizona, Eller College of Management 2000 — 2002
Tucson Electric Power April 2014 - Present
LivingSocial February 2013 - September 2013
C3 Customer Contact Channels 2011 - 2013
Citi Financial September 2011 - October 2011
Skills
Call Centers, Telecommunications, Customer Service, Microsoft Office, Customer Satisfaction, Microsoft Excel, Team Leadership, Account Management, VoIP, Outlook, Process Improvement, Management
Education
ITT Technical Institute-Tucson 2014 — 2017
Network Systems Administration
University of Phoenix 2007 — 2010
Business Administration, Management and Operations
Pima Community College 2002 — 2005
Business Administration, Management and Operations
University of Arizona, Eller College of Management 2000 — 2002
Lanise Franklin Lanise Franklin's C3 Customer Contact Channels Experience July 2014 - January 2015
Job Instructor at Nevada System of Higher Education
Industry Consumer Services
Experience
Nevada System of Higher Education January 2015 - Present
C3 Customer Contact Channels July 2014 - January 2015
Williams-Sonoma, Inc. November 2013 - March 2014
Caption Call Sorenson Communications September 2012 - October 2013
Clearwire March 2010 - March 2011
Sitel December 2006 - November 2008
Skills
Customer Service, Social Media Marketing, Sales, Social Networking, Social Media, Team Building, Marketing, Management, Leadership, Advertising, Strategic Planning, Event Planning, Team Leadership, Marketing Strategy, Training, Small Business, Public Speaking, Public Relations, Customer Satisfaction, Event Management, Marketing Communications, Telecommunications, Troubleshooting, CRM, Coaching, Entrepreneurship
Education
University of Phoneix 2007 — 2010
Master of Arts Education, Educational, Instructional, and Curriculum Supervision
University of Phoenix 2003 — 2007
Bachelor of Science (B.S.), Business Administration, Management and Operations
Nevada System of Higher Education January 2015 - Present
C3 Customer Contact Channels July 2014 - January 2015
Williams-Sonoma, Inc. November 2013 - March 2014
Caption Call Sorenson Communications September 2012 - October 2013
Clearwire March 2010 - March 2011
Sitel December 2006 - November 2008
Skills
Customer Service, Social Media Marketing, Sales, Social Networking, Social Media, Team Building, Marketing, Management, Leadership, Advertising, Strategic Planning, Event Planning, Team Leadership, Marketing Strategy, Training, Small Business, Public Speaking, Public Relations, Customer Satisfaction, Event Management, Marketing Communications, Telecommunications, Troubleshooting, CRM, Coaching, Entrepreneurship
Education
University of Phoneix 2007 — 2010
Master of Arts Education, Educational, Instructional, and Curriculum Supervision
University of Phoenix 2003 — 2007
Bachelor of Science (B.S.), Business Administration, Management and Operations
Michael Dubois Michael Dubois's C3 Customer Contact Channels Experience August 2009 - December 2011
Job Experienced Manager
Industry Insurance
Experience
Fluent Home June 2014 - September 2014
NPEC June 2014 - September 2014
Progrexion September 2012 - January 2014
Xerox January 2012 - October 2012
C3/ Customer Contact Channels August 2009 - December 2011
Convergys August 2007 - June 2009
ACS, a Xerox Company February 2005 - April 2007
Copper Hills Youth Center April 2000 - February 2005
CG Corporation January 1997 - March 2000
Skills
Benefits Administration, Recruiting, Talent Acquisition, Business Strategy, Employee Training, HRIS, Employee Relations, Performance Appraisal, Payroll, FMLA, Talent Management, Human Resources, Performance Management, Sourcing, Interviews, Training, Employee Benefits, Succession Planning, Hiring, HR Policies, Temporary Placement, Screening, Executive Search, Strategy, Applicant Tracking..., College Recruiting, Onboarding, Internet Recruiting, Technical Recruiting, Employee Engagement, Workforce Planning, Screening Resumes, New Hire Orientations, Benefits Negotiation, Organizational..., Resume Writing, Personnel Management, Staffing Services, Taleo, Contract Recruitment, Job Descriptions, HR Consulting, Call Centers, Temporary Staffing, Cold Calling, Deferred Compensation, Leadership, Management, Employment Law, Process Improvement
Education
Utah State University 2008 — 2009
MBA, Human Resource
University of Phoenix 2002 — 2004
Bachelors, Business Management
Salt Lake Community College 1999 — 2001
Associates, Accounting
Salt Lake Community College 1997 — 1999
Associates, Computer Information Systems
Salt Lake Community College 1995 — 1998
Fluent Home June 2014 - September 2014
NPEC June 2014 - September 2014
Progrexion September 2012 - January 2014
Xerox January 2012 - October 2012
C3/ Customer Contact Channels August 2009 - December 2011
Convergys August 2007 - June 2009
ACS, a Xerox Company February 2005 - April 2007
Copper Hills Youth Center April 2000 - February 2005
CG Corporation January 1997 - March 2000
Skills
Benefits Administration, Recruiting, Talent Acquisition, Business Strategy, Employee Training, HRIS, Employee Relations, Performance Appraisal, Payroll, FMLA, Talent Management, Human Resources, Performance Management, Sourcing, Interviews, Training, Employee Benefits, Succession Planning, Hiring, HR Policies, Temporary Placement, Screening, Executive Search, Strategy, Applicant Tracking..., College Recruiting, Onboarding, Internet Recruiting, Technical Recruiting, Employee Engagement, Workforce Planning, Screening Resumes, New Hire Orientations, Benefits Negotiation, Organizational..., Resume Writing, Personnel Management, Staffing Services, Taleo, Contract Recruitment, Job Descriptions, HR Consulting, Call Centers, Temporary Staffing, Cold Calling, Deferred Compensation, Leadership, Management, Employment Law, Process Improvement
Education
Utah State University 2008 — 2009
MBA, Human Resource
University of Phoenix 2002 — 2004
Bachelors, Business Management
Salt Lake Community College 1999 — 2001
Associates, Accounting
Salt Lake Community College 1997 — 1999
Associates, Computer Information Systems
Salt Lake Community College 1995 — 1998
Sarah Sotomayor's C3 Customer Contact Channels Experience September 2014 - December 2014
Job Healthcare Administration Professional, Customer Service Specialist
Industry Hospital & Health Care
Experience
Concentra September 2015 - Present
C3 Customer Contact Channels September 2014 - December 2014
City Lights, Inc August 2011 - January 2012
Arizona Army National Guard April 2007 - June 2009
Skills
Microsoft Excel, Microsoft Word, Customer Service, CPR Certified, Microsoft Office, Teamwork, PowerPoint, Healthcare, Problem Solving, HIPAA, QuickBooks, Public Speaking, Health Insurance, Writing, Invoicing, Sales, Training, Leadership, Data Entry, Critical Thinking, Call Centers
Education
University of Phoenix, Tucson, Arizona 2012 — 2015
Bachelor of Science (BS), Healthcare Management
American Association of Professional Coders 2012 — 2013
Certificate, Medical Insurance Coding Specialist/Coder
Pima Medical Institute-Tucson 2009 — 2010
Certificate, Medical Coding and Billing
United States Army Military Police School 2008 — 2008
Certificate, Military Police
Concentra September 2015 - Present
C3 Customer Contact Channels September 2014 - December 2014
City Lights, Inc August 2011 - January 2012
Arizona Army National Guard April 2007 - June 2009
Skills
Microsoft Excel, Microsoft Word, Customer Service, CPR Certified, Microsoft Office, Teamwork, PowerPoint, Healthcare, Problem Solving, HIPAA, QuickBooks, Public Speaking, Health Insurance, Writing, Invoicing, Sales, Training, Leadership, Data Entry, Critical Thinking, Call Centers
Education
University of Phoenix, Tucson, Arizona 2012 — 2015
Bachelor of Science (BS), Healthcare Management
American Association of Professional Coders 2012 — 2013
Certificate, Medical Insurance Coding Specialist/Coder
Pima Medical Institute-Tucson 2009 — 2010
Certificate, Medical Coding and Billing
United States Army Military Police School 2008 — 2008
Certificate, Military Police
D. Ann Parks, MAFM's C3 Customer Contact Channels Experience November 2012 - May 2014
Job Customer Support Manager
Industry Accounting
Experience
TaxSlayer, LLC June 2014 - Present
C3 Customer Contact Channels November 2012 - May 2014
C3 Customer Contact Channels October 2012 - November 2012
TNB Associates Accounting Firm June 2009 - October 2012
GREENMONSTER, Solar energy consulting company May 2011 - October 2011
INTUIT, INC September 2009 - June 2010
BUFFALO EXCHANGE LTD May 2008 - May 2009
HARTMAN GLASS, MIRROR AND METAL, Locally owned glass company October 2007 - April 2008
HAMPTON INN SUITES, National leisure travel chain of hotels March 2004 - April 2005
Skills
Accounting, Accounts Receivable, Financial Accounting, Strategic Financial..., Cost Accounting, Financial Reporting, Financial Advisory, Corporate Budgeting, Personal Budgeting, Account Reconciliation, Full-Charge Bookkeeping, Entrepreneurship, Data Entry, Data Analysis, Operations Management, Team Leadership, Team Management, Start-ups, Start-up Consulting, Not for Profit, Financial Planning
Education
CAPELLA 2012 — 2013
PhD, Business Management; an Accounting
Keller Graduate School of Management of DeVry University 2010 — 2012
Masters in Accounting and Financial Management, Accounting and Financial Management
University of Phoenix 2007 — 2009
Bachelors of Science in Accounting, Accounting
Pima Community College 2003 — 2005
Associates of Science in Business Administration, Business Administration & Accounting
TaxSlayer, LLC June 2014 - Present
C3 Customer Contact Channels November 2012 - May 2014
C3 Customer Contact Channels October 2012 - November 2012
TNB Associates Accounting Firm June 2009 - October 2012
GREENMONSTER, Solar energy consulting company May 2011 - October 2011
INTUIT, INC September 2009 - June 2010
BUFFALO EXCHANGE LTD May 2008 - May 2009
HARTMAN GLASS, MIRROR AND METAL, Locally owned glass company October 2007 - April 2008
HAMPTON INN SUITES, National leisure travel chain of hotels March 2004 - April 2005
Skills
Accounting, Accounts Receivable, Financial Accounting, Strategic Financial..., Cost Accounting, Financial Reporting, Financial Advisory, Corporate Budgeting, Personal Budgeting, Account Reconciliation, Full-Charge Bookkeeping, Entrepreneurship, Data Entry, Data Analysis, Operations Management, Team Leadership, Team Management, Start-ups, Start-up Consulting, Not for Profit, Financial Planning
Education
CAPELLA 2012 — 2013
PhD, Business Management; an Accounting
Keller Graduate School of Management of DeVry University 2010 — 2012
Masters in Accounting and Financial Management, Accounting and Financial Management
University of Phoenix 2007 — 2009
Bachelors of Science in Accounting, Accounting
Pima Community College 2003 — 2005
Associates of Science in Business Administration, Business Administration & Accounting
Shelby Riggs Shelby Riggs's C3 Customer Contact Channels Experience August 2014 - Present
Job Roadside Assistance Agent at C3 Customer Contact Channels
Industry
Experience
C3 Customer Contact Channels August 2014 - Present
McDonald's Corporation August 2011 - August 2014
Education
Northeastern State University 2011 — 2016
Bachelor's degree, General Studies, Junior
C3 Customer Contact Channels August 2014 - Present
McDonald's Corporation August 2011 - August 2014
Education
Northeastern State University 2011 — 2016
Bachelor's degree, General Studies, Junior
Michael Thoman's C3 Customer Contact Channels Experience January 2015 - Present
Job Implementation Manager at C3/Customer Contact Channels, Inc.
Industry Telecommunications
Experience
C3 Customer Contact Channels January 2015 - Present
C3/CustomerContactChannels, Inc. July 2013 - March 2015
C3/CustomerContactChannels, Inc. March 2013 - July 2013
C3/CustomerContactChannels, Inc. October 2012 - March 2013
C3/CustomerContactChannels, Inc. December 2011 - October 2012
Skills
Microsoft Excel, PowerPoint, Access, Microsoft Word, CMS, NICE Call Recording, Data Analysis, Operating Budgets, Coaching, Training, Leadership Development, Supervisory Skills, Operations Management, Call Centers, Customer Satisfaction, Financial Reporting, Payroll, Forecasting, Data Entry, Workforce Management, Call Center Development, Critical Thinking, SharePoint, Time Management, Team Leadership, Troubleshooting, BPO, Contact Centers, Performance Management, Customer Service, Management, Analytics, Bench Strength, Leadership, Analysis
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Computer Software Engineering
Salt Lake Community College 2010 — 2011
Information Technology
C3 Customer Contact Channels January 2015 - Present
C3/CustomerContactChannels, Inc. July 2013 - March 2015
C3/CustomerContactChannels, Inc. March 2013 - July 2013
C3/CustomerContactChannels, Inc. October 2012 - March 2013
C3/CustomerContactChannels, Inc. December 2011 - October 2012
Skills
Microsoft Excel, PowerPoint, Access, Microsoft Word, CMS, NICE Call Recording, Data Analysis, Operating Budgets, Coaching, Training, Leadership Development, Supervisory Skills, Operations Management, Call Centers, Customer Satisfaction, Financial Reporting, Payroll, Forecasting, Data Entry, Workforce Management, Call Center Development, Critical Thinking, SharePoint, Time Management, Team Leadership, Troubleshooting, BPO, Contact Centers, Performance Management, Customer Service, Management, Analytics, Bench Strength, Leadership, Analysis
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Computer Software Engineering
Salt Lake Community College 2010 — 2011
Information Technology
Richard Eneff's C3 Customer Contact Channels Experience March 2014 - November 2014
Job WFM Solutions Consultant at CSAA Insurance Group
Industry Performing Arts
Experience
CSAA Insurance Group November 2014 - Present
C3 Customer Contact Channels March 2014 - November 2014
Xerox Commercial Solutions LLC. August 2010 - March 2014
Cox Communications July 2007 - August 2010
Cox Communications July 2006 - July 2007
Skills
Call Centers, Workforce Management, Troubleshooting, Microsoft Excel, Microsoft Office, Avaya, Visio, Customer Service, HTML, SharePoint Designer, Outsourcing, Software Documentation, Management, IEX Total View, CSS, Telecommunications, SAP BI, Genesys, Avaya Communication..., Contact Centers, BPO, Databases, Customer Satisfaction, Visual Basic, SharePoint, Microsoft SQL Server, Database Design, Business Intelligence, Business Objects, Process Management, CMS, Help Desk Support, Training, Process Improvement, Team Leadership, Six Sigma, Business Analysis
Education
Mid-America Christian University 2015 — 2016
University of Phoenix 2012 — 2014
Associate of Arts (AA), Computer Programming
CSAA Insurance Group November 2014 - Present
C3 Customer Contact Channels March 2014 - November 2014
Xerox Commercial Solutions LLC. August 2010 - March 2014
Cox Communications July 2007 - August 2010
Cox Communications July 2006 - July 2007
Skills
Call Centers, Workforce Management, Troubleshooting, Microsoft Excel, Microsoft Office, Avaya, Visio, Customer Service, HTML, SharePoint Designer, Outsourcing, Software Documentation, Management, IEX Total View, CSS, Telecommunications, SAP BI, Genesys, Avaya Communication..., Contact Centers, BPO, Databases, Customer Satisfaction, Visual Basic, SharePoint, Microsoft SQL Server, Database Design, Business Intelligence, Business Objects, Process Management, CMS, Help Desk Support, Training, Process Improvement, Team Leadership, Six Sigma, Business Analysis
Education
Mid-America Christian University 2015 — 2016
University of Phoenix 2012 — 2014
Associate of Arts (AA), Computer Programming
Richard Davenport Richard Davenport's C3 Customer Contact Channels Experience July 2014 - Present
Job Trainer at C3 Customer Contact Channels
Industry Information Technology and Services
Experience
C3 Customer Contact Channels July 2014 - Present
Black Turtle Services July 2013 - March 2014
C3/CustomerContactChannels, Inc. July 2012 - February 2013
Unisys August 2005 - February 2012
Campbell P April 2003 - March 2007
Skills
Account Management, Managed Services, Property Management, Cost Reduction..., Staff Management, Team Leadership, A+ Certified, Customer Service, Vendor Management, Telecommunications, CRM, Outsourcing, SaaS, Solution Selling, Customer Experience, Team Building, Call Centers, Leadership, Customer Satisfaction, Cloud Computing, Team Management, BPO, Service Delivery, Process Improvement, Customer Retention, Workforce Management, Sales Process, Contact Centers, Business Process..., Cross-functional Team..., Management, Technical Support, Troubleshooting, Training, Avaya, Software Documentation, Call Center Development, Networking, Employee Training, Recruiting, Customer Support, Coaching, Project Management, Training Delivery, Talent Acquisition, Help Desk Support, Technical Recruiting, Interviews, Outlook, Windows 7
Education
Sequim High School, Sequim WA 1984 — 1988
University of Phoenix
C3 Customer Contact Channels July 2014 - Present
Black Turtle Services July 2013 - March 2014
C3/CustomerContactChannels, Inc. July 2012 - February 2013
Unisys August 2005 - February 2012
Campbell P April 2003 - March 2007
Skills
Account Management, Managed Services, Property Management, Cost Reduction..., Staff Management, Team Leadership, A+ Certified, Customer Service, Vendor Management, Telecommunications, CRM, Outsourcing, SaaS, Solution Selling, Customer Experience, Team Building, Call Centers, Leadership, Customer Satisfaction, Cloud Computing, Team Management, BPO, Service Delivery, Process Improvement, Customer Retention, Workforce Management, Sales Process, Contact Centers, Business Process..., Cross-functional Team..., Management, Technical Support, Troubleshooting, Training, Avaya, Software Documentation, Call Center Development, Networking, Employee Training, Recruiting, Customer Support, Coaching, Project Management, Training Delivery, Talent Acquisition, Help Desk Support, Technical Recruiting, Interviews, Outlook, Windows 7
Education
Sequim High School, Sequim WA 1984 — 1988
University of Phoenix
Bradley Durham Bradley Durham's C3 Customer Contact Channels Experience September 2010 - June 2011
Job Independent Internet Professional
Industry Internet
Experience
A Caring Hand September 2010 - Present
C3 Customer Contact Channels September 2010 - June 2011
Sears Holdings Corporation August 2009 - January 2010
Eddie Murphy Impersonaters 2001 - 2002
Education
Idaho State University 2006 — 2010
Biology
A Caring Hand September 2010 - Present
C3 Customer Contact Channels September 2010 - June 2011
Sears Holdings Corporation August 2009 - January 2010
Eddie Murphy Impersonaters 2001 - 2002
Education
Idaho State University 2006 — 2010
Biology
Shyla Handa Shyla Handa's C3 Customer Contact Channels Experience March 2010 - September 2011
Job SD/TE III at BeyondSoft Consulting
Industry Accounting
Experience
Beyondsoft April 2014 - Present
BeyondSoft Consulting April 2014 - Present
Cougar Mountain Software May 2012 - Present
Shyla's Creations January 2007 - Present
Mountain Myst Services, LLC. January 2000 - Present
Cougar Mountain Software March 2012 - March 2014
Magic Valley Collections & Recovery February 2008 - October 2011
C3 Customer Contact Channels March 2010 - September 2011
Rent-A-Center January 2007 - November 2009
Twin Falls County March 2006 - February 2008
Skills
Testing, Quality Assurance, Test Planning, User Acceptance Testing, Agile Methodologies, Test Cases, Software Quality..., Test Automation, Manual Testing, Software Documentation, Integration Testing, Test Execution, Test Strategy, Risk Management, System Testing, SQL, Unix, Quality Center, MySQL, Microsoft SQL Server, ASP.NET MVC, Python, Moodle, Financial Analysis, Financial Planning, Accounting Applications, HP, Medical Research, Medical Terminology, Billing Systems, Software Installation, Insurance Billing, Loan Servicing, Data Collection, Risk Assessment, Inventory Control, Inventory Management, Inventory Analysis, Financial Risk..., New Business Development, Offshore Operations, Office Management, Microsoft Office, Team Leadership, Process Improvement, Customer Service, Accounting, Software Development
Education
Stanford University 2012 — 2018
Art History, Criticism and Conservation
Harvard University 2013 — 2017
Bachelor's Degree, Banking, Corporate, Finance, and Securities Law
Massachusetts Institute of Technology 2012 — 2014
Bachelor's Degree, Computer Technology/Computer Systems Technology, 3.4
College of Southern Idaho 2004 — 2011
Bachelor's Degree, Business Administration and Management with Accounting & Finance emphasis
Boise State University 2000 — 2003
Associate's Degree, Social Psychology
North Idaho College 1996 — 1998
Associate's Degree, Nursing Science, Critical Care Nursing, Medical Terminology
Le Cordon Bleu College of Culinary Arts-Paris, France 1995 — 1997
Bachelor's Degree, Culinary Science/Culinology, Confectionary Artistry
Lower Columbia College 1988 — 1994
Associate's Degree, Classics and Classical Languages, Literatures, and Linguistics
Beyondsoft April 2014 - Present
BeyondSoft Consulting April 2014 - Present
Cougar Mountain Software May 2012 - Present
Shyla's Creations January 2007 - Present
Mountain Myst Services, LLC. January 2000 - Present
Cougar Mountain Software March 2012 - March 2014
Magic Valley Collections & Recovery February 2008 - October 2011
C3 Customer Contact Channels March 2010 - September 2011
Rent-A-Center January 2007 - November 2009
Twin Falls County March 2006 - February 2008
Skills
Testing, Quality Assurance, Test Planning, User Acceptance Testing, Agile Methodologies, Test Cases, Software Quality..., Test Automation, Manual Testing, Software Documentation, Integration Testing, Test Execution, Test Strategy, Risk Management, System Testing, SQL, Unix, Quality Center, MySQL, Microsoft SQL Server, ASP.NET MVC, Python, Moodle, Financial Analysis, Financial Planning, Accounting Applications, HP, Medical Research, Medical Terminology, Billing Systems, Software Installation, Insurance Billing, Loan Servicing, Data Collection, Risk Assessment, Inventory Control, Inventory Management, Inventory Analysis, Financial Risk..., New Business Development, Offshore Operations, Office Management, Microsoft Office, Team Leadership, Process Improvement, Customer Service, Accounting, Software Development
Education
Stanford University 2012 — 2018
Art History, Criticism and Conservation
Harvard University 2013 — 2017
Bachelor's Degree, Banking, Corporate, Finance, and Securities Law
Massachusetts Institute of Technology 2012 — 2014
Bachelor's Degree, Computer Technology/Computer Systems Technology, 3.4
College of Southern Idaho 2004 — 2011
Bachelor's Degree, Business Administration and Management with Accounting & Finance emphasis
Boise State University 2000 — 2003
Associate's Degree, Social Psychology
North Idaho College 1996 — 1998
Associate's Degree, Nursing Science, Critical Care Nursing, Medical Terminology
Le Cordon Bleu College of Culinary Arts-Paris, France 1995 — 1997
Bachelor's Degree, Culinary Science/Culinology, Confectionary Artistry
Lower Columbia College 1988 — 1994
Associate's Degree, Classics and Classical Languages, Literatures, and Linguistics
Jacob Huffman Jacob Huffman's C3 Customer Contact Channels Experience October 2014 - Present
Job Customer Service Representative at C3 Customer Contact Channels
Industry Executive Office
Experience
C3 Customer Contact Channels October 2014 - Present
Allen Samuels Auto Group December 2013 - September 2014
Providence Healthcare Network August 2011 - December 2013
Skills
Pharmacology, Internet Services, Microsoft Word, PowerPoint, Microsoft Excel, Email, Windows 7, Windows 8, Interpersonal Skills, Typing, 10 Key, Customer Service
Education
Mclennan Community College 2015 — 2018
Associate’s Degree, Accounting
Texas State Technical College Waco 2015 — 2015
General Studies
Mclennan Community College 2012 — 2013
Associate's Degree, Registered Nursing/Registered Nurse, 3.0 GPA
Texas State Technical College Waco 2010 — 2011
Certificate, Pharmacy Technician/Assistant, 3.5 GPA
C3 Customer Contact Channels October 2014 - Present
Allen Samuels Auto Group December 2013 - September 2014
Providence Healthcare Network August 2011 - December 2013
Skills
Pharmacology, Internet Services, Microsoft Word, PowerPoint, Microsoft Excel, Email, Windows 7, Windows 8, Interpersonal Skills, Typing, 10 Key, Customer Service
Education
Mclennan Community College 2015 — 2018
Associate’s Degree, Accounting
Texas State Technical College Waco 2015 — 2015
General Studies
Mclennan Community College 2012 — 2013
Associate's Degree, Registered Nursing/Registered Nurse, 3.0 GPA
Texas State Technical College Waco 2010 — 2011
Certificate, Pharmacy Technician/Assistant, 3.5 GPA
Brandon Chappell Brandon Chappell's C3 Customer Contact Channels Experience September 2012 - May 2013
Job Success Coach at Texas State Technical College
Industry Media Production
Experience
Texas State Technical College June 2015 - Present
Texas State Technical College May 2013 - May 2015
c3 Customer contact Channels September 2012 - May 2013
CFISD May 2011 - September 2011
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Final Cut Pro, Microsoft Office, Trombone, Customer Service, Grocery Industry, People Skills, iTunes, Telephone Skills, Creative Writing, Social Networking, Administrative..., Editing, Facebook, Time Management, Photography, Public Relations, Social Media
Education
Prairie View A&M University 2007 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Prairie View A&M University 2007 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Texas State Technical College June 2015 - Present
Texas State Technical College May 2013 - May 2015
c3 Customer contact Channels September 2012 - May 2013
CFISD May 2011 - September 2011
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Final Cut Pro, Microsoft Office, Trombone, Customer Service, Grocery Industry, People Skills, iTunes, Telephone Skills, Creative Writing, Social Networking, Administrative..., Editing, Facebook, Time Management, Photography, Public Relations, Social Media
Education
Prairie View A&M University 2007 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Prairie View A&M University 2007 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Cody Pierce's C3 Customer Contact Channels Experience November 2013 - July 2014
Job Customer Service Account Manager at Artcobell
Industry Consumer Services
Experience
Artcobell February 2015 - Present
Baylor Scott & White Health Careers November 2014 - February 2015
Teleperformance August 2014 - October 2014
C3 customer contact channels November 2013 - July 2014
Sprint January 2001 - September 2013
PepsiCo December 1999 - January 2001
Skills
Time Management, Creative Writing, Cellular Communications, Employee Training, Customer Service, CDMA, Frame Relay, Interpersonal..., Job Coaching, Always Punctual, Microsoft Excel, Microsoft Word, Creative Problem Solving, Customer Service..., Supervisory Skills, Cpr Certified, Written & Verbal..., Hiring Employees, Performance Reporting, Workforce Management, Coaching, Interviewing Skills, Adaptability, Behavioral Interviewing, Employee Consultation, Real Time Monitoring, Employee Relations, Customer Service..., Customer Service..., Reporting & Analysis, Project Management, Program Implementation, Corrective Actions, Staff Development, Microsoft Office, Lync, Facebook, Internet, Document Creation, Research, Empathy, Sympathy, Emergency Medical, Call center start-up, Call Centers, Customer Service..., RTA
Education
Belton High School
Diploma, General Studies
Temple College
Artcobell February 2015 - Present
Baylor Scott & White Health Careers November 2014 - February 2015
Teleperformance August 2014 - October 2014
C3 customer contact channels November 2013 - July 2014
Sprint January 2001 - September 2013
PepsiCo December 1999 - January 2001
Skills
Time Management, Creative Writing, Cellular Communications, Employee Training, Customer Service, CDMA, Frame Relay, Interpersonal..., Job Coaching, Always Punctual, Microsoft Excel, Microsoft Word, Creative Problem Solving, Customer Service..., Supervisory Skills, Cpr Certified, Written & Verbal..., Hiring Employees, Performance Reporting, Workforce Management, Coaching, Interviewing Skills, Adaptability, Behavioral Interviewing, Employee Consultation, Real Time Monitoring, Employee Relations, Customer Service..., Customer Service..., Reporting & Analysis, Project Management, Program Implementation, Corrective Actions, Staff Development, Microsoft Office, Lync, Facebook, Internet, Document Creation, Research, Empathy, Sympathy, Emergency Medical, Call center start-up, Call Centers, Customer Service..., RTA
Education
Belton High School
Diploma, General Studies
Temple College
Daniel Preston Daniel Preston's C3 Customer Contact Channels Experience August 2013 - August 2014
Job Member of the Board at San Xavier Allottee Association
Industry Government Administration
Experience
Tohono O'odham Nation May 2015 - Present
San Xavier Allottee Association July 2014 - Present
Tohono O'odham Nation August 2013 - Present
Licensed Health, Accident and/or Sickness Insurance Producer 2013 - Present
San Xavier District, Tohono O'odham Nation 2013 - Present
Native American Church of Southern Arizona Inc. 2008 - Present
C3 CUSTOMER CONTACT CHANNELS August 2013 - August 2014
C3 Customer Contact Channels July 2013 - August 2014
San Xavier District, Tohono O'odham Nation October 2012 - August 2013
San Xavier District, Tohono O'odham Nation November 2003 - October 2012
Skills
Health Insurance, Microsoft Excel, Customer Service, Microsoft Office, Risk Management, Employee Benefits, Financial Analysis, Strategic Planning, Microsoft Word, RFP, Charter, Communications Planning, Risk Assessment, Quality Management, Change Management, Project Planning, Statement of Work, Scope Management, Change Requests, Work Breakdown..., Microsoft Project, Memorandum of..., Memorandum of Agreement..., Business Letter Writing, Public Speaking, Public Relations, Public Safety, Meeting Planning, Meeting Scheduling, Project Scope Statement, Tohono Oodham...
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Concentration in Marketing
ITT Technical Institute-Tucson 2012 — 2014
Bachelor's of Science Degree, Project Management Administration
Pima Community College 1993 — 2010
None, General Studies
Salpointe Catholic High School 1989 — 1993
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
San Xavier Mission School 1980 — 1989
General Curriculum
Tohono O'odham Nation May 2015 - Present
San Xavier Allottee Association July 2014 - Present
Tohono O'odham Nation August 2013 - Present
Licensed Health, Accident and/or Sickness Insurance Producer 2013 - Present
San Xavier District, Tohono O'odham Nation 2013 - Present
Native American Church of Southern Arizona Inc. 2008 - Present
C3 CUSTOMER CONTACT CHANNELS August 2013 - August 2014
C3 Customer Contact Channels July 2013 - August 2014
San Xavier District, Tohono O'odham Nation October 2012 - August 2013
San Xavier District, Tohono O'odham Nation November 2003 - October 2012
Skills
Health Insurance, Microsoft Excel, Customer Service, Microsoft Office, Risk Management, Employee Benefits, Financial Analysis, Strategic Planning, Microsoft Word, RFP, Charter, Communications Planning, Risk Assessment, Quality Management, Change Management, Project Planning, Statement of Work, Scope Management, Change Requests, Work Breakdown..., Microsoft Project, Memorandum of..., Memorandum of Agreement..., Business Letter Writing, Public Speaking, Public Relations, Public Safety, Meeting Planning, Meeting Scheduling, Project Scope Statement, Tohono Oodham...
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Concentration in Marketing
ITT Technical Institute-Tucson 2012 — 2014
Bachelor's of Science Degree, Project Management Administration
Pima Community College 1993 — 2010
None, General Studies
Salpointe Catholic High School 1989 — 1993
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
San Xavier Mission School 1980 — 1989
General Curriculum
Kevin Knipp Kevin Knipp's C3 Customer Contact Channels Experience August 2011 - September 2012
Job Client Services Manager at C3/CustomerContactChannels, Inc.
Industry Outsourcing/Offshoring
Experience
C3/CustomerContactChannels, Inc. September 2012 - Present
C3 Customer Contact Channels August 2011 - September 2012
MedQuist April 2005 - November 2009
Coventry Health Care, an Aetna Company 2002 - 2005
Skills
Operations Management, Team Management, Call Centers, Customer Service, Process Improvement, Workforce Management, Call Center, Management, Outsourcing, BPO, Manage Client..., Service Delivery, Customer Satisfaction, Vendor Management, Customer Retention, Leadership, Customer Experience
Education
Illinois State University 1987 — 1992
Bachelor of Science (B.S.), Program Management
C3/CustomerContactChannels, Inc. September 2012 - Present
C3 Customer Contact Channels August 2011 - September 2012
MedQuist April 2005 - November 2009
Coventry Health Care, an Aetna Company 2002 - 2005
Skills
Operations Management, Team Management, Call Centers, Customer Service, Process Improvement, Workforce Management, Call Center, Management, Outsourcing, BPO, Manage Client..., Service Delivery, Customer Satisfaction, Vendor Management, Customer Retention, Leadership, Customer Experience
Education
Illinois State University 1987 — 1992
Bachelor of Science (B.S.), Program Management
Julie Capurro Julie Capurro's C3 Customer Contact Channels Experience October 2010 - August 2013
Job Graphic Designer/Web Developer
Industry Graphic Design
Experience
Self-employed January 2003 - Present
C3 Customer Contact Channels October 2010 - August 2013
Argo Company January 2003 - January 2010
Skills
Typography, Logo Design, Graphics, Graphic Design, Illustrator, T-shirt Graphics, PowerPoint, Web Design, Web Development, jQuery, JavaScript, Adobe Creative Suite
Education
College of Southern Idaho 2013 — 2014
Associate's degree, Web/Multimedia Management and Webmaster
College of Southern Idaho 2000 — 2003
Associate's degree, Graphic Design
Self-employed January 2003 - Present
C3 Customer Contact Channels October 2010 - August 2013
Argo Company January 2003 - January 2010
Skills
Typography, Logo Design, Graphics, Graphic Design, Illustrator, T-shirt Graphics, PowerPoint, Web Design, Web Development, jQuery, JavaScript, Adobe Creative Suite
Education
College of Southern Idaho 2013 — 2014
Associate's degree, Web/Multimedia Management and Webmaster
College of Southern Idaho 2000 — 2003
Associate's degree, Graphic Design
Elizabeth Kasson Elizabeth Kasson's C3 Customer Contact Channels Experience June 2014 - Present
Job Paralegal (Entry Level)
Industry Legal Services
Experience
C3 Customer Contact Channels June 2014 - Present
Pima County February 2014 - March 2014
Skills
Research, Legal Research, Briefing, citing legal authority, documents
Education
ITT Technical Institute-Indianapolis 2011 — 2014
Associate of Science (A.S.), Paralegal
Pima Medical Institute-Tucson 2007 — 2009
Medical Assistant, Clinical
C3 Customer Contact Channels June 2014 - Present
Pima County February 2014 - March 2014
Skills
Research, Legal Research, Briefing, citing legal authority, documents
Education
ITT Technical Institute-Indianapolis 2011 — 2014
Associate of Science (A.S.), Paralegal
Pima Medical Institute-Tucson 2007 — 2009
Medical Assistant, Clinical
Bobbi Schantz Bobbi Schantz's C3 Customer Contact Channels Experience October 2010 - February 2011
Job Customer Service Specialist
Industry Consumer Services
Experience
Teleperformance, USA 2007 - Present
C3 Customer Contact Channels October 2010 - February 2011
Teleperformance June 2009 - August 2009
Teleperformance August 2007 - May 2009
Education
Preferred Real Estate School 2007 — 2007
75 hours, Appraisal
Cameo College of Essential Beauty 2005 — 2007
Master Esthetics
Teleperformance, USA 2007 - Present
C3 Customer Contact Channels October 2010 - February 2011
Teleperformance June 2009 - August 2009
Teleperformance August 2007 - May 2009
Education
Preferred Real Estate School 2007 — 2007
75 hours, Appraisal
Cameo College of Essential Beauty 2005 — 2007
Master Esthetics
John Keifer, PMP's C3 Customer Contact Channels Experience October 2014 - February 2015
Job Production Manager at Seastrom Manufacturing Co., Inc.
Industry Mechanical or Industrial Engineering
Experience
Seastrom Manufacturing Co., Inc. February 2015 - Present
C3 Customer Contact Channels October 2014 - February 2015
Maloof Law Group February 2014 - August 2014
Alpha Research and Technology, Inc. August 2010 - December 2013
Composite Engineering, Inc. (CEi) September 2008 - September 2010
Kelly Services January 2008 - September 2008
Unemployed July 2007 - January 2008
Intel June 1993 - July 2007
Skills
SharePoint, MS Office Suite, MS Project, Solidworks, Visio, Microsoft Office, Analysis, Quality Assurance, Program Management, Manufacturing, Project Planning, Software Development, Software Documentation, Integration, Troubleshooting, Management, SDLC, Leadership, Electrical Engineering, Debugging, Systems Engineering, Simulations, Engineering Management, PCB design, Embedded Systems, Testing, Engineering, Earned Value Management, System Design, Design for Manufacturing, Aerospace, Semiconductors, SolidWorks, Microsoft Project
Education
California State University-Sacramento 1989 — 1993
Bachelor of Science (B.S.), Electrical and Electronics Engineering
California State University-Sacramento 1986 — 1993
B.S., Electrical/Electronic Engineering
Seastrom Manufacturing Co., Inc. February 2015 - Present
C3 Customer Contact Channels October 2014 - February 2015
Maloof Law Group February 2014 - August 2014
Alpha Research and Technology, Inc. August 2010 - December 2013
Composite Engineering, Inc. (CEi) September 2008 - September 2010
Kelly Services January 2008 - September 2008
Unemployed July 2007 - January 2008
Intel June 1993 - July 2007
Skills
SharePoint, MS Office Suite, MS Project, Solidworks, Visio, Microsoft Office, Analysis, Quality Assurance, Program Management, Manufacturing, Project Planning, Software Development, Software Documentation, Integration, Troubleshooting, Management, SDLC, Leadership, Electrical Engineering, Debugging, Systems Engineering, Simulations, Engineering Management, PCB design, Embedded Systems, Testing, Engineering, Earned Value Management, System Design, Design for Manufacturing, Aerospace, Semiconductors, SolidWorks, Microsoft Project
Education
California State University-Sacramento 1989 — 1993
Bachelor of Science (B.S.), Electrical and Electronics Engineering
California State University-Sacramento 1986 — 1993
B.S., Electrical/Electronic Engineering
Christina Shannon's C3 Customer Contact Channels Experience October 2012 - August 2013
Job Food and Nutrition Technician at Mesquite Independent School District
Industry Banking
Experience
Mesquite Independent School District August 2014 - Present
C3 Customer Contact Channels October 2012 - August 2013
McDonald's July 2011 - October 2012
Skills
Food Service, Cashiering, Restaurants, Food Preparation, Cash Register, Time Management, Cash Handling Experience, Food & Beverage, Cooking, Food Safety, Customer Service, Food, Telephone Skills, Customer Satisfaction, Data Entry, Filing, Phone Etiquette
Education
Kaplan University 2010 — 2014
Bachelor of Science (BS), Human Services, Child and Family Welfare
Mesquite Independent School District August 2014 - Present
C3 Customer Contact Channels October 2012 - August 2013
McDonald's July 2011 - October 2012
Skills
Food Service, Cashiering, Restaurants, Food Preparation, Cash Register, Time Management, Cash Handling Experience, Food & Beverage, Cooking, Food Safety, Customer Service, Food, Telephone Skills, Customer Satisfaction, Data Entry, Filing, Phone Etiquette
Education
Kaplan University 2010 — 2014
Bachelor of Science (BS), Human Services, Child and Family Welfare
kolter sinfield's C3 Customer Contact Channels Experience November 2013 - Present
Job Team Lead for Humana Health Insurance at C3_Customer Contact Channels
Industry Information Technology and Services
Experience
C3_Customer Contact Channels November 2013 - Present
C3-Customer Contact Channels September 2012 - Present
Intermountain Healthcare January 2012 - April 2012
Salt Lake Community College September 2011 - December 2011
Skills
Java, C++, MySQL, Microsoft Office, Netbeans, Notepad++, HTML, CSS, JavaScript, Microsoft Windows, DHTML, XHTML, Apache, Troubleshooting, Antivirus, Malware Analysis, Software Installation, Operating Systems, Database Design
Education
Salt Lake Community College 2008 — 2011
Associate of Science, Computer Information Systems
C3_Customer Contact Channels November 2013 - Present
C3-Customer Contact Channels September 2012 - Present
Intermountain Healthcare January 2012 - April 2012
Salt Lake Community College September 2011 - December 2011
Skills
Java, C++, MySQL, Microsoft Office, Netbeans, Notepad++, HTML, CSS, JavaScript, Microsoft Windows, DHTML, XHTML, Apache, Troubleshooting, Antivirus, Malware Analysis, Software Installation, Operating Systems, Database Design
Education
Salt Lake Community College 2008 — 2011
Associate of Science, Computer Information Systems
Ashlee Gilbertson's C3 Customer Contact Channels Experience 2011 - 2012
Job Insurance Professional
Industry Insurance
Experience
C3 Customer Contact Channels 2011 - 2012
Skills
Customer Satisfaction, Customer Oriented, Eye for Details, Efficiency, Success Driven, Integrity, Loyal
Education
Mclennan Community College 2010 — 2014
C3 Customer Contact Channels 2011 - 2012
Skills
Customer Satisfaction, Customer Oriented, Eye for Details, Efficiency, Success Driven, Integrity, Loyal
Education
Mclennan Community College 2010 — 2014
Insight Global
Alliance Data
DST Systems
SunGard Availability Services
Perficient
Mphasis
Hexaware Technologies
Pearson VUE