Center Partners
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Center Partners Employees
Employee
Years
Job
Industry
Chris Gullick Chris Gullick's Center Partners Experience September 2007 - March 2012
Job Customer Service Representative at Paychex
Industry Consumer Services
Experience
Paychex July 2014 - Present
SilverEdge April 2012 - June 2014
Center Partners September 2007 - March 2012
Barnes & Noble September 2005 - October 2007
Yankee Candle Company October 2006 - September 2007
Center Partners March 2000 - September 2006
Skills
Call Centers, Team Leadership, Customer Retention, Team Building, Training, Customer Service, Time Management, Six Sigma, Sales, Outlook, Call Center, Analysis, Retail, Outsourcing, Microsoft Word, Strategic Planning, Sales Operations, Leadership Development, Leadership, Process Improvement, Coaching, Quality Assurance, SDLC, Workforce Management, Performance Management, Team Management, Contact Centers, Customer Experience, Access, Customer Satisfaction, Salesforce.com
Education
The University of New Mexico 1989 — 1991
General studies
La Cueva High School High School 1985 — 1989
Paychex July 2014 - Present
SilverEdge April 2012 - June 2014
Center Partners September 2007 - March 2012
Barnes & Noble September 2005 - October 2007
Yankee Candle Company October 2006 - September 2007
Center Partners March 2000 - September 2006
Skills
Call Centers, Team Leadership, Customer Retention, Team Building, Training, Customer Service, Time Management, Six Sigma, Sales, Outlook, Call Center, Analysis, Retail, Outsourcing, Microsoft Word, Strategic Planning, Sales Operations, Leadership Development, Leadership, Process Improvement, Coaching, Quality Assurance, SDLC, Workforce Management, Performance Management, Team Management, Contact Centers, Customer Experience, Access, Customer Satisfaction, Salesforce.com
Education
The University of New Mexico 1989 — 1991
General studies
La Cueva High School High School 1985 — 1989
Nathan Burkhardt Nathan Burkhardt's Center Partners Experience November 2013 - Present
Job Procurement Specialist at Qualfon
Industry Computer & Network Security
Experience
Qualfon August 2014 - Present
Center Partners November 2013 - Present
Center Partners January 2012 - Present
University of Phoenix August 2009 - November 2011
Sterling Cabinetry January 2005 - August 2009
California Fire Sprinkler Systems January 2003 - January 2005
Joe Mumford Plumbing January 2001 - January 2003
Odyssey Metal Works January 1999 - January 2001
Farlow's Scientific Glassblowing January 1998 - January 1999
Skills
Extensive knowledge of..., Ability to use and..., Experience in basic..., Basic knowledge of CSS..., Wide range of knowledge..., Basic knowledge of..., Microsoft Office, Windows, Networking, Access, Windows Server, Troubleshooting, Computer Hardware, Teamwork, HTML, Windows 7, Operating Systems, System Administration, Linux, Active Directory, Software Documentation, Team Leadership, SQL, Windows XP, Customer Service, Technical Support, Visio
Education
University of Phoenix 2009 — 2011
Associates, Information Technology
Nevada County Schools, Nevada
GED, automotive mechanical training
Skyline 1992 — 1998
Qualfon August 2014 - Present
Center Partners November 2013 - Present
Center Partners January 2012 - Present
University of Phoenix August 2009 - November 2011
Sterling Cabinetry January 2005 - August 2009
California Fire Sprinkler Systems January 2003 - January 2005
Joe Mumford Plumbing January 2001 - January 2003
Odyssey Metal Works January 1999 - January 2001
Farlow's Scientific Glassblowing January 1998 - January 1999
Skills
Extensive knowledge of..., Ability to use and..., Experience in basic..., Basic knowledge of CSS..., Wide range of knowledge..., Basic knowledge of..., Microsoft Office, Windows, Networking, Access, Windows Server, Troubleshooting, Computer Hardware, Teamwork, HTML, Windows 7, Operating Systems, System Administration, Linux, Active Directory, Software Documentation, Team Leadership, SQL, Windows XP, Customer Service, Technical Support, Visio
Education
University of Phoenix 2009 — 2011
Associates, Information Technology
Nevada County Schools, Nevada
GED, automotive mechanical training
Skyline 1992 — 1998
Angie Guerricagoitia's Center Partners Experience February 2010 - August 2013
Job Retail Sales at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless August 2013 - Present
Center Partners February 2010 - August 2013
Skills
Call Centers, Customer Satisfaction, Telecommunications, Customer Experience, Quality Assurance, Sales, Customer Retention, Team Leadership, Management, Vendor Management, CRM, Sales Operations, Salesforce.com, Mobile Devices, Solution Selling
Education
University of Oregon
Verizon Wireless August 2013 - Present
Center Partners February 2010 - August 2013
Skills
Call Centers, Customer Satisfaction, Telecommunications, Customer Experience, Quality Assurance, Sales, Customer Retention, Team Leadership, Management, Vendor Management, CRM, Sales Operations, Salesforce.com, Mobile Devices, Solution Selling
Education
University of Oregon
Tammy Crumb's Center Partners Experience April 2007 - September 2008
Job Workforce Manager
Industry Education Management
Experience
2-10 Home Buyers Warranty July 2014 - Present
Westwood College September 2008 - July 2014
Center Partners April 2007 - September 2008
Sylvan Learning February 2002 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Strategic Planning, Budgets, Analysis, Coaching, Leadership, Management, Process Improvement, Staff Development, Team Building, Training
Education
University of Maryland University College
University of Northern Colorado
2-10 Home Buyers Warranty July 2014 - Present
Westwood College September 2008 - July 2014
Center Partners April 2007 - September 2008
Sylvan Learning February 2002 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Strategic Planning, Budgets, Analysis, Coaching, Leadership, Management, Process Improvement, Staff Development, Team Building, Training
Education
University of Maryland University College
University of Northern Colorado
Branden Clayton's Center Partners Experience May 2010 - October 2010
Job PC/LAN Analyst at Wells Fargo
Industry Information Technology and Services
Experience
Wells Fargo September 2013 - Present
TriZetto Corporation March 2012 - April 2012
Bill Barrett Corporation July 2011 - December 2011
Hewlett-Packard November 2010 - April 2011
Center Partners May 2010 - October 2010
Shopzilla Inc June 2008 - January 2010
World Telecom Group July 2007 - June 2008
T-birds By Nick September 2005 - July 2007
Support Associates December 2004 - June 2005
PC Club Computers August 2002 - November 2004
Skills
Active Directory, Troubleshooting
Education
University of California, Irvine 2001 — 2005
Bachelors, Information & Computer Science
Trabuco Hills High School 1997 — 2001
Diploma with High Honors, General Academics
Wells Fargo September 2013 - Present
TriZetto Corporation March 2012 - April 2012
Bill Barrett Corporation July 2011 - December 2011
Hewlett-Packard November 2010 - April 2011
Center Partners May 2010 - October 2010
Shopzilla Inc June 2008 - January 2010
World Telecom Group July 2007 - June 2008
T-birds By Nick September 2005 - July 2007
Support Associates December 2004 - June 2005
PC Club Computers August 2002 - November 2004
Skills
Active Directory, Troubleshooting
Education
University of California, Irvine 2001 — 2005
Bachelors, Information & Computer Science
Trabuco Hills High School 1997 — 2001
Diploma with High Honors, General Academics
Matthew Bonde's Center Partners Experience September 2012 - July 2013
Job Regional director, Town and Country Foods.
Industry Telecommunications
Experience
Aqua Spas Inc April 2015 - Present
Town and Country Foods July 2013 - April 2015
Center Partners September 2012 - July 2013
Center Partners April 2012 - September 2012
Center Partners November 2009 - April 2012
Choice City Butcher and Deli August 2007 - November 2009
The Melting Pot Restaurants July 2004 - September 2007
Skills
Team Building, Team Leadership, Coaching, Customer Service, Training, Customer Satisfaction, Call Centers, Recruiting, Leadership Development, Teamwork, Staff Development, Performance Management, Marketing Communications, Public Relations, Sales, Marketing, Employee Relations, Team Management, Customer Retention, Customer Experience, Direct Sales, Hiring, Telemarketing, B2B, Telecommunications, Employee Training, Cold Calling, Account Management, Selling, Interviews, Networking, Onboarding, Sales Operations, Time Management, Process Improvement, Workforce Management, Inbound Marketing, Leadership, Contact Centers, Strategy, Training Delivery, Call Center Development, Employee Benefits, Solution Selling, Talent Acquisition, Cross-functional Team..., Employee Engagement, Avaya, CRM, Lead Generation
Education
University of Denver - Daniels College of Business
Did not complete degree., Finance and Financial Management Services
Aqua Spas Inc April 2015 - Present
Town and Country Foods July 2013 - April 2015
Center Partners September 2012 - July 2013
Center Partners April 2012 - September 2012
Center Partners November 2009 - April 2012
Choice City Butcher and Deli August 2007 - November 2009
The Melting Pot Restaurants July 2004 - September 2007
Skills
Team Building, Team Leadership, Coaching, Customer Service, Training, Customer Satisfaction, Call Centers, Recruiting, Leadership Development, Teamwork, Staff Development, Performance Management, Marketing Communications, Public Relations, Sales, Marketing, Employee Relations, Team Management, Customer Retention, Customer Experience, Direct Sales, Hiring, Telemarketing, B2B, Telecommunications, Employee Training, Cold Calling, Account Management, Selling, Interviews, Networking, Onboarding, Sales Operations, Time Management, Process Improvement, Workforce Management, Inbound Marketing, Leadership, Contact Centers, Strategy, Training Delivery, Call Center Development, Employee Benefits, Solution Selling, Talent Acquisition, Cross-functional Team..., Employee Engagement, Avaya, CRM, Lead Generation
Education
University of Denver - Daniels College of Business
Did not complete degree., Finance and Financial Management Services
Aaron Merrill Aaron Merrill's Center Partners Experience 2010 - May 2014
Job Program Manager at FCR
Industry Professional Training & Coaching
Experience
FCR June 2015 - Present
Qualfon June 2014 - June 2015
Center Partners 2010 - May 2014
Qualfon/Center Partners 2009 - 2010
Qualfon/Center Partners 2008 - 2009
Qualfon/Center Partners 2007 - 2008
Qualfon/Center Partners 2002 - 2007
Skills
Leadership, Training, Customer Satisfaction, Call Centers, Performance Management, Customer Experience, Customer Retention, Process Improvement, Team Building, Employee Training, Team Leadership, Outsourcing, Workforce Management, BPO, Vendor Management, Coaching, Management, Quality Assurance, Operations Management, Telecommunications, Team Management, Telemarketing, Sales Operations, Account Management, Training Delivery, Recruiting, Time Management, Technical Support
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Business with a Concentration in Marketing
University of Phoenix 2010 — 2012
Associate of Arts (AA), Foundations of Business
Towson University
A+ Certification
FCR June 2015 - Present
Qualfon June 2014 - June 2015
Center Partners 2010 - May 2014
Qualfon/Center Partners 2009 - 2010
Qualfon/Center Partners 2008 - 2009
Qualfon/Center Partners 2007 - 2008
Qualfon/Center Partners 2002 - 2007
Skills
Leadership, Training, Customer Satisfaction, Call Centers, Performance Management, Customer Experience, Customer Retention, Process Improvement, Team Building, Employee Training, Team Leadership, Outsourcing, Workforce Management, BPO, Vendor Management, Coaching, Management, Quality Assurance, Operations Management, Telecommunications, Team Management, Telemarketing, Sales Operations, Account Management, Training Delivery, Recruiting, Time Management, Technical Support
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Business with a Concentration in Marketing
University of Phoenix 2010 — 2012
Associate of Arts (AA), Foundations of Business
Towson University
A+ Certification
Brad Rouse Brad Rouse's Center Partners Experience February 2010 - May 2014
Job Regional Quality Supervisor at QualFon
Industry Consumer Services
Experience
Qualfon May 2014 - Present
Center Partners February 2010 - May 2014
Center Partners August 2013 - November 2013
Jared the Galleria of Jewelry March 2008 - August 2009
Sartor Hamann Jewelers October 2006 - January 2008
Transfiguration Inc October 1996 - August 2006
St. Gabriel Eastern Orthodox Church April 1990 - June 2005
State of Nebraska January 1989 - October 1996
Skills
Sales, Customer Service, Coaching, Team Building, Leadership Development, Public Speaking, Sales Management, Strategic Planning, Business Planning, Public Relations, Training, Operations Management, Management, Leadership, Customer Satisfaction, Small Business, Human Resources, Cross-functional Team..., Time Management, Call Centers, Performance Management, Call Center Development, Budgets, Customer Retention
Education
Seminary 1984 — 1989
M. Div, Dogmatic Theology
University of Nebraska-Lincoln
Psychology, Special Education, Sociology
Qualfon May 2014 - Present
Center Partners February 2010 - May 2014
Center Partners August 2013 - November 2013
Jared the Galleria of Jewelry March 2008 - August 2009
Sartor Hamann Jewelers October 2006 - January 2008
Transfiguration Inc October 1996 - August 2006
St. Gabriel Eastern Orthodox Church April 1990 - June 2005
State of Nebraska January 1989 - October 1996
Skills
Sales, Customer Service, Coaching, Team Building, Leadership Development, Public Speaking, Sales Management, Strategic Planning, Business Planning, Public Relations, Training, Operations Management, Management, Leadership, Customer Satisfaction, Small Business, Human Resources, Cross-functional Team..., Time Management, Call Centers, Performance Management, Call Center Development, Budgets, Customer Retention
Education
Seminary 1984 — 1989
M. Div, Dogmatic Theology
University of Nebraska-Lincoln
Psychology, Special Education, Sociology
Dan Suhr Dan Suhr's Center Partners Experience April 2001 - November 2013
Job Board of Directors/Treasurer at W2ater International
Industry Education Management
Experience
W2ater International November 2012 - Present
Center Partners April 2001 - November 2013
American Society of Training & Development (ASTD) January 2009 - December 2009
Skills
Call Center, Leadership Development, Customer Satisfaction, Performance Management, Workforce Management, Training, Training Delivery, Employee Training, Call Centers, BPO, Leadership, Process Improvement, Team Building, Contact Centers, Strategic Planning, Organizational..., Instructional Design, Succession Planning, Coaching, Employee Engagement, Management, Operations Management, Customer Service, Team Leadership, Employee Relations, Call Center Development, Outsourcing, Customer Retention, Customer Experience, Vendor Management, Telemarketing, Contact Center..., Needs Analysis, Avaya, Inbound Marketing, Cross-functional Team..., Adult Learning Theory, Adult Education, Outsourcing Management, Hiring, Performance Improvement, Quality Assurance, Instructor-led Training, E-Learning, Talent Management, Conflict Resolution
Education
University of Idaho 1983 — 1990
BS ED, Technology Ed
W2ater International November 2012 - Present
Center Partners April 2001 - November 2013
American Society of Training & Development (ASTD) January 2009 - December 2009
Skills
Call Center, Leadership Development, Customer Satisfaction, Performance Management, Workforce Management, Training, Training Delivery, Employee Training, Call Centers, BPO, Leadership, Process Improvement, Team Building, Contact Centers, Strategic Planning, Organizational..., Instructional Design, Succession Planning, Coaching, Employee Engagement, Management, Operations Management, Customer Service, Team Leadership, Employee Relations, Call Center Development, Outsourcing, Customer Retention, Customer Experience, Vendor Management, Telemarketing, Contact Center..., Needs Analysis, Avaya, Inbound Marketing, Cross-functional Team..., Adult Learning Theory, Adult Education, Outsourcing Management, Hiring, Performance Improvement, Quality Assurance, Instructor-led Training, E-Learning, Talent Management, Conflict Resolution
Education
University of Idaho 1983 — 1990
BS ED, Technology Ed
Terri Liebenthal Terri Liebenthal's Center Partners Experience August 2008 - October 2010
Job Experienced Customer Service Rep, Medical office and billing
Industry Hospital & Health Care
Experience
Connexions June 2011 - March 2012
Connexions travel 2011 - 2012
Center Partners August 2008 - October 2010
Center Partners June 2008 - October 2010
Mountain View Hospital, Payson, UT October 2009 - January 2010
Qwest August 2005 - June 2007
Skills
Customer Satisfaction, Performance Management, Vendor Management, Customer Service, VoIP, Telecommunications, Customer Retention, Call Center
Education
University of Phoenix 2010 — 2013
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General
University of Phoenix
Associates, health care administration and medical records
Connexions June 2011 - March 2012
Connexions travel 2011 - 2012
Center Partners August 2008 - October 2010
Center Partners June 2008 - October 2010
Mountain View Hospital, Payson, UT October 2009 - January 2010
Qwest August 2005 - June 2007
Skills
Customer Satisfaction, Performance Management, Vendor Management, Customer Service, VoIP, Telecommunications, Customer Retention, Call Center
Education
University of Phoenix 2010 — 2013
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General
University of Phoenix
Associates, health care administration and medical records
Christine Miles Christine Miles's Center Partners Experience August 2008 - January 2013
Job Independent Marketer with Younique Makeup
Industry Retail
Experience
Center Partners August 2008 - January 2013
Center Partners December 2006 - August 2008
Center Partners June 2005 - December 2006
Global Crossing 1998 - 2001
Skills
Account Management, Customer Satisfaction, BPO, Customer Retention, Sales, Customer Service, Sales Process, Sales Management, Outsourcing, Call Center, Communication, P&L Responsibility, CSAT, First Call Resolution, Voice of the Customer, Public Speaking, Team Building, Project Management, Telecommunications, Performance Management, Department Budgeting, Staffing Plans, Operations Management, Sales Operations, Conflict Resolution, Process Improvement, Call Centers
Education
University of Colorado at Denver 1999 — 2001
Bachelor of Arts (B.A.), Economics
Center Partners August 2008 - January 2013
Center Partners December 2006 - August 2008
Center Partners June 2005 - December 2006
Global Crossing 1998 - 2001
Skills
Account Management, Customer Satisfaction, BPO, Customer Retention, Sales, Customer Service, Sales Process, Sales Management, Outsourcing, Call Center, Communication, P&L Responsibility, CSAT, First Call Resolution, Voice of the Customer, Public Speaking, Team Building, Project Management, Telecommunications, Performance Management, Department Budgeting, Staffing Plans, Operations Management, Sales Operations, Conflict Resolution, Process Improvement, Call Centers
Education
University of Colorado at Denver 1999 — 2001
Bachelor of Arts (B.A.), Economics
Dan Wellman Dan Wellman's Center Partners Experience September 2010 - December 2013
Job Consultant at HRWizard
Industry Human Resources
Experience
Qualfon Employee relations, fostering employee engagement, leave management, worker's comp, unemployment and trusted business partner.ConsultantHRWizardFebruary 2014 - Present
Center Partners September 2010 - December 2013
Human Resources Solutions January 2007 - September 2011
Turning Point Center July 2000 - June 2009
Northern Colorado Human Resource Association 2007 - 2009
Mariner Health Care July 1996 - May 2000
Hillhaven Corp May 1994 - June 1996
Skills
Human Resources, Training, Employee Benefits, Leadership, HRIS, Personnel Management, Management, Policy, Deferred Compensation, Employment Law, Budgets, Labor Relations, Talent Acquisition, Employee Relations, FMLA, Benefits Administration, Onboarding, Performance Management, Organizational..., Talent Management, Interviews, Recruiting, Technical Recruiting
Education
City University 1987 — 1988
Organizational Development
University of Minnesota-Twin Cities 1970 — 1971
Post Graduate studies in Business
Union College (NE) 1964 — 1968
BS, Soc/Psych
Qualfon Employee relations, fostering employee engagement, leave management, worker's comp, unemployment and trusted business partner.ConsultantHRWizardFebruary 2014 - Present
Center Partners September 2010 - December 2013
Human Resources Solutions January 2007 - September 2011
Turning Point Center July 2000 - June 2009
Northern Colorado Human Resource Association 2007 - 2009
Mariner Health Care July 1996 - May 2000
Hillhaven Corp May 1994 - June 1996
Skills
Human Resources, Training, Employee Benefits, Leadership, HRIS, Personnel Management, Management, Policy, Deferred Compensation, Employment Law, Budgets, Labor Relations, Talent Acquisition, Employee Relations, FMLA, Benefits Administration, Onboarding, Performance Management, Organizational..., Talent Management, Interviews, Recruiting, Technical Recruiting
Education
City University 1987 — 1988
Organizational Development
University of Minnesota-Twin Cities 1970 — 1971
Post Graduate studies in Business
Union College (NE) 1964 — 1968
BS, Soc/Psych
April Hixenbaugh April Hixenbaugh's Center Partners Experience December 2010 - October 2012
Job Student at University of Phoenix
Industry Information Technology and Services
Experience
Center Partners December 2010 - October 2012
KFC September 1996 - May 2010
Skills
Web Design, Web Development, Java, Visual Basic, Visual C#, Photoshop, Dreamweaver, Visio, Customer Service, Travel Arrangements, Supervisory Skills, CSS, Access, Call Centers, HTML
Education
University of Phoenix 2010 — 2013
Bachelor of Arts (B.A.), Computer Software Engineering
Center Partners December 2010 - October 2012
KFC September 1996 - May 2010
Skills
Web Design, Web Development, Java, Visual Basic, Visual C#, Photoshop, Dreamweaver, Visio, Customer Service, Travel Arrangements, Supervisory Skills, CSS, Access, Call Centers, HTML
Education
University of Phoenix 2010 — 2013
Bachelor of Arts (B.A.), Computer Software Engineering
Vera Gomaa Vera Gomaa's Center Partners Experience September 2007 - Present
Job Operations Manager at Center Partners
Industry Outsourcing/Offshoring
Experience
Center Partners September 2007 - Present
Tesh Inc. June 2003 - April 2007
Skills
Call Centers, Outsourcing, Operations Management, Customer Satisfaction, Process Improvement, Performance Management, Customer Service, Management, Team Leadership, Contact Centers, Customer Experience, Training, Team Building, Telemarketing, Customer Retention, Call Center Development
Education
University of Idaho
Psychology
Center Partners September 2007 - Present
Tesh Inc. June 2003 - April 2007
Skills
Call Centers, Outsourcing, Operations Management, Customer Satisfaction, Process Improvement, Performance Management, Customer Service, Management, Team Leadership, Contact Centers, Customer Experience, Training, Team Building, Telemarketing, Customer Retention, Call Center Development
Education
University of Idaho
Psychology
Barbara Mawlawi Barbara Mawlawi's Center Partners Experience January 1999 - May 2000
Job CoOwner at Premium Carpet & Upholstery Cleaning
Industry Consumer Services
Experience
Premium Carpet & Upholstery Cleaning October 1992 - Present
Center Partners January 1999 - May 2000
Core Staff Employement Services March 1990 - January 1999
Skills
Management, Human Resources, Sales, Marketing, Accounts Payable, Accounts Receivable, Payroll, Collections
Education
The University of South Dakota 1981 — 1983
Business, Management, Marketing, and Related Support Services
Premium Carpet & Upholstery Cleaning October 1992 - Present
Center Partners January 1999 - May 2000
Core Staff Employement Services March 1990 - January 1999
Skills
Management, Human Resources, Sales, Marketing, Accounts Payable, Accounts Receivable, Payroll, Collections
Education
The University of South Dakota 1981 — 1983
Business, Management, Marketing, and Related Support Services
Steve Osterhaus Steve Osterhaus's Center Partners Experience August 2011 - May 2012
Job Student at Argosy University
Industry Higher Education
Experience
Center Partners August 2011 - May 2012
Millard Mall Services November 2006 - December 2008
EWU September 2001 - June 2005
Skills
Microsoft Word, Public Speaking, Microsoft Excel, Microsoft Office, Team Building, Customer Service, Teaching, Leadership, Editing, Research, PowerPoint, Curriculum Development, Event Planning, Leadership Development
Education
Argosy University-Phoenix Online Division 2013 — 2018
Doctor of Education (Ed.D.), Organizational Leadership, Senior
University of Phoenix 2009 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Center Partners August 2011 - May 2012
Millard Mall Services November 2006 - December 2008
EWU September 2001 - June 2005
Skills
Microsoft Word, Public Speaking, Microsoft Excel, Microsoft Office, Team Building, Customer Service, Teaching, Leadership, Editing, Research, PowerPoint, Curriculum Development, Event Planning, Leadership Development
Education
Argosy University-Phoenix Online Division 2013 — 2018
Doctor of Education (Ed.D.), Organizational Leadership, Senior
University of Phoenix 2009 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Malick White Malick White's Center Partners Experience January 2013 - Present
Job Case Manager at Center Partners
Industry Telecommunications
Experience
Center Partners January 2013 - Present
Education
University of Phoenix 2003 — 2008
Bachelor's degree
Center Partners January 2013 - Present
Education
University of Phoenix 2003 — 2008
Bachelor's degree
Chris Binns Chris Binns's Center Partners Experience May 2001 - May 2002
Job Deputy Business Manager at Bechtel Corporation
Industry Construction
Experience
Bechtel Corporation December 2014 - Present
Bechtel Corporation March 2013 - December 2014
Los Alamos National Laboratory January 2010 - February 2013
Los Alamos National Laboratory July 2007 - January 2010
Los Alamos National Laboratory June 2006 - July 2007
Los Alamos National Laboratory January 2005 - June 2006
Los Alamos National Laboratory August 2002 - December 2004
Center Partners May 2001 - May 2002
Qwest Wireless June 2000 - April 2001
Qwest Wireless November 1999 - May 2000
Skills
Lean Six Sigma Black..., Lean Six Sigma Master..., Human Resources, Call Center Development, Statistics, Staff Development, Statistical Modeling, Statistical Tools, Statistical Software, Metrics, Performance Management, Performance Metrics, HR Metrics, Call Center..., Retaining Customers, Team Leadership, Leadership Development, Leadership, Cross-functional Team..., Strategic Leadership, Technical Leadership, Microsoft Office, SharePoint, SharePoint Designer, Desktop Publishing, Teaching, Instructor-led Training, Process Improvement, Process Simulation, Process Management, Process Control, Business Process..., Cost Reduction..., Cost Reduction Solutions, Six Sigma, Lean Manufacturing, Lean Construction, Lean Management, Lean Operations, Operational Excellence, Project Management, Management, Training, Program Management, Team Building, Strategic Planning, Change Management, Kaizen
Education
University of Northern Colorado 1991 — 1995
Bachelor of Business Administration (BBA), Accounting and Business/Management
Bechtel Corporation December 2014 - Present
Bechtel Corporation March 2013 - December 2014
Los Alamos National Laboratory January 2010 - February 2013
Los Alamos National Laboratory July 2007 - January 2010
Los Alamos National Laboratory June 2006 - July 2007
Los Alamos National Laboratory January 2005 - June 2006
Los Alamos National Laboratory August 2002 - December 2004
Center Partners May 2001 - May 2002
Qwest Wireless June 2000 - April 2001
Qwest Wireless November 1999 - May 2000
Skills
Lean Six Sigma Black..., Lean Six Sigma Master..., Human Resources, Call Center Development, Statistics, Staff Development, Statistical Modeling, Statistical Tools, Statistical Software, Metrics, Performance Management, Performance Metrics, HR Metrics, Call Center..., Retaining Customers, Team Leadership, Leadership Development, Leadership, Cross-functional Team..., Strategic Leadership, Technical Leadership, Microsoft Office, SharePoint, SharePoint Designer, Desktop Publishing, Teaching, Instructor-led Training, Process Improvement, Process Simulation, Process Management, Process Control, Business Process..., Cost Reduction..., Cost Reduction Solutions, Six Sigma, Lean Manufacturing, Lean Construction, Lean Management, Lean Operations, Operational Excellence, Project Management, Management, Training, Program Management, Team Building, Strategic Planning, Change Management, Kaizen
Education
University of Northern Colorado 1991 — 1995
Bachelor of Business Administration (BBA), Accounting and Business/Management
Melissa (George) Fraizer's Center Partners Experience August 2011 - March 2012
Job Senior Processor at EKS&H
Industry Executive Office
Experience
EKS&H October 2015 - Present
EKS&H August 2012 - Present
Aspen Grove Veterinary Care March 2012 - June 2012
Center Partners August 2011 - March 2012
Vox Public Relations Public Affairs January 2011 - May 2011
Domann and Pittman May 2009 - August 2009
Skills
Research, Writing and..., Business Social Media, Complaint Handling, Customer Acquisition, Social Media, Press Releases, Marketing Communications, Blogging, Social Networking, Event Planning, Marketing, Editing, Social Media Marketing, Time Management, Advertising, Leadership, Sales, Customer Service, Complaint Management
Education
University of Colorado at Colorado Springs 2007 — 2011
Bachelor’s Degree, Business - Sport Management; Minor - Marketing
EKS&H October 2015 - Present
EKS&H August 2012 - Present
Aspen Grove Veterinary Care March 2012 - June 2012
Center Partners August 2011 - March 2012
Vox Public Relations Public Affairs January 2011 - May 2011
Domann and Pittman May 2009 - August 2009
Skills
Research, Writing and..., Business Social Media, Complaint Handling, Customer Acquisition, Social Media, Press Releases, Marketing Communications, Blogging, Social Networking, Event Planning, Marketing, Editing, Social Media Marketing, Time Management, Advertising, Leadership, Sales, Customer Service, Complaint Management
Education
University of Colorado at Colorado Springs 2007 — 2011
Bachelor’s Degree, Business - Sport Management; Minor - Marketing
Billie Strandy's Center Partners Experience May 2012 - November 2012
Job Student at University of Phoenix
Industry Consumer Services
Experience
University of Phoenix October 2012 - Present
Center Partners May 2012 - November 2012
Skills
Call Centers, Customer Satisfaction, Customer Service, Technical Support, Customer Retention, Customer Experience, Data Entry, Telephone Skills, Avaya, Troubleshooting, BPO, Contact Centers, Microsoft Excel, Time Management
Education
University of Phoenix 2012 — 2015
Associate of Arts and Sciences (A.A.S.), Accounting
West Valley High School 1988 — 1992
High School Diploma, General Studies
University of Phoenix October 2012 - Present
Center Partners May 2012 - November 2012
Skills
Call Centers, Customer Satisfaction, Customer Service, Technical Support, Customer Retention, Customer Experience, Data Entry, Telephone Skills, Avaya, Troubleshooting, BPO, Contact Centers, Microsoft Excel, Time Management
Education
University of Phoenix 2012 — 2015
Associate of Arts and Sciences (A.A.S.), Accounting
West Valley High School 1988 — 1992
High School Diploma, General Studies
Emert Follett's Center Partners Experience 2000 - 2002
Job Software analyst, IT Project Manager, and Certified SCRUM Master CSM.
Industry Information Technology and Services
Experience
Idaho National Laboratory May 2007 - April 2011
Freelance IT Project Manager 2011 - 2011
Idaho National Laboratory December 2005 - May 2007
HK Contractors April 2004 - December 2005
Center Partners 2000 - 2002
Skills
Software/Architecture..., N-tier - OO design, PMI trained, ITIL certified, Ability to lead..., Creative problem solver, Social..., SANS Ethical Hacker..., SANS Web Application..., Migration of “legacy”..., dotNet Framework, Java, jQuery, JavaScript, CSS, XML, Most web and scripting..., Requirements Analysis, .NET, Applications, Creative Solutions, ITIL Certified, Windows, Project Management, Visual Basic, PMI Trained, Troubleshooting, Software Project..., Software Development, Databases, Microsoft SQL Server, C#, Web Development, Web Applications
Education
University of Idaho 1999 — 2004
Bachelor of Science, Computer Science
Western Wyoming Community College 1985 — 1988
Associate of Arts
Idaho National Laboratory May 2007 - April 2011
Freelance IT Project Manager 2011 - 2011
Idaho National Laboratory December 2005 - May 2007
HK Contractors April 2004 - December 2005
Center Partners 2000 - 2002
Skills
Software/Architecture..., N-tier - OO design, PMI trained, ITIL certified, Ability to lead..., Creative problem solver, Social..., SANS Ethical Hacker..., SANS Web Application..., Migration of “legacy”..., dotNet Framework, Java, jQuery, JavaScript, CSS, XML, Most web and scripting..., Requirements Analysis, .NET, Applications, Creative Solutions, ITIL Certified, Windows, Project Management, Visual Basic, PMI Trained, Troubleshooting, Software Project..., Software Development, Databases, Microsoft SQL Server, C#, Web Development, Web Applications
Education
University of Idaho 1999 — 2004
Bachelor of Science, Computer Science
Western Wyoming Community College 1985 — 1988
Associate of Arts
Mark Pastor Mark Pastor's Center Partners Experience 2009 - 2010
Job Experienced Sales Consultant,Customer Relations and Business Development
Industry Retail
Experience
MP Consultant 2011 - Present
Davidson Chevrolet, Inc. 2010 - 2011
Center Partners 2009 - 2010
Wells Fargo Bank 2003 - 2008
First State Bank 2001 - 2002
First Bank 1999 - 2001
First State Bank 1997 - 2001
Pastor Motor CO. 1980 - 1995
Education
Career Ready Colorado Certificate 2011 — 2011
American Institute of Banking
Principles of Banking
Dale Carnegie
Dale How to Win Friends and Influence People; Effective Speaking
Northern Colorado Mortgage Lenders
Personal Marketing
Ron Quintero Seminar
Home Mortgage Consultanting
University of Northern Colorado
Bachelors, Business Administration
MP Consultant 2011 - Present
Davidson Chevrolet, Inc. 2010 - 2011
Center Partners 2009 - 2010
Wells Fargo Bank 2003 - 2008
First State Bank 2001 - 2002
First Bank 1999 - 2001
First State Bank 1997 - 2001
Pastor Motor CO. 1980 - 1995
Education
Career Ready Colorado Certificate 2011 — 2011
American Institute of Banking
Principles of Banking
Dale Carnegie
Dale How to Win Friends and Influence People; Effective Speaking
Northern Colorado Mortgage Lenders
Personal Marketing
Ron Quintero Seminar
Home Mortgage Consultanting
University of Northern Colorado
Bachelors, Business Administration
Christopher Piekarz's Center Partners Experience February 2012 - March 2013
Job Engineer at Blue Margin, Inc.
Industry Information Technology and Services
Experience
Blue Margin, Inc. July 2015 - Present
ACTIVE Network October 2014 - July 2015
The Active Network March 2013 - October 2014
Center Partners February 2012 - March 2013
Center Partners July 2009 - February 2012
Center Partners February 2006 - July 2009
Skills
SSIS, SSRS, T-SQL, Data Warehousing, Business Intelligence, SQL Server 2000-2008, Database Administration, .NET, Java, Scrum, ETL, Data Architecture, Microsoft SQL Server, Windows Server, Business Analysis, Software Design, Active Directory, SQL, Software Development, Integration, Database Design, Enterprise Software, Databases, Architecture, IIS, Data Modeling, Servers, C#, Solution Architecture, Enterprise Architecture, SQL Server 2012, Reporting & Analysis, Linux, Unix, Disaster Recovery, XML, Visio, SDLC
Education
University of Northern Colorado 2002 — 2004
Blue Margin, Inc. July 2015 - Present
ACTIVE Network October 2014 - July 2015
The Active Network March 2013 - October 2014
Center Partners February 2012 - March 2013
Center Partners July 2009 - February 2012
Center Partners February 2006 - July 2009
Skills
SSIS, SSRS, T-SQL, Data Warehousing, Business Intelligence, SQL Server 2000-2008, Database Administration, .NET, Java, Scrum, ETL, Data Architecture, Microsoft SQL Server, Windows Server, Business Analysis, Software Design, Active Directory, SQL, Software Development, Integration, Database Design, Enterprise Software, Databases, Architecture, IIS, Data Modeling, Servers, C#, Solution Architecture, Enterprise Architecture, SQL Server 2012, Reporting & Analysis, Linux, Unix, Disaster Recovery, XML, Visio, SDLC
Education
University of Northern Colorado 2002 — 2004
Byron Brekenfeld Byron Brekenfeld's Center Partners Experience May 2013 - April 2014
Job IT Programmer Analyst II at Flatiron Construction
Industry Construction
Experience
Flatiron Construction April 2014 - Present
Center Partners May 2013 - April 2014
Sally Beauty Company September 2001 - May 2013
Citi February 1999 - September 2001
Guitar Center December 1996 - August 1998
Skills
Microsoft SQL Server, SQL, Software Development, Retail, Visio, Software Documentation, Business Analysis, SharePoint, SDLC, Leadership, Troubleshooting, Analysis, Data Analysis, Quality Assurance, Testing, Security, Inventory Management, Crystal Reports, .NET, Visual Studio, Microsoft Excel, Visual Basic, T-SQL, Team Leadership, COBOL, Windows, Project Planning, Requirements Analysis, Database Design, XML, Systems Analysis, C#, Databases, Teamwork, POS, VB.NET, Sales, Vendor Management, DB2, TFS, SSRS, SSIS, Business Intelligence, Agile & Waterfall...
Education
University of North Texas 1993 — 1998
Bachelor of Science, Business Computer Information Systems
Flatiron Construction April 2014 - Present
Center Partners May 2013 - April 2014
Sally Beauty Company September 2001 - May 2013
Citi February 1999 - September 2001
Guitar Center December 1996 - August 1998
Skills
Microsoft SQL Server, SQL, Software Development, Retail, Visio, Software Documentation, Business Analysis, SharePoint, SDLC, Leadership, Troubleshooting, Analysis, Data Analysis, Quality Assurance, Testing, Security, Inventory Management, Crystal Reports, .NET, Visual Studio, Microsoft Excel, Visual Basic, T-SQL, Team Leadership, COBOL, Windows, Project Planning, Requirements Analysis, Database Design, XML, Systems Analysis, C#, Databases, Teamwork, POS, VB.NET, Sales, Vendor Management, DB2, TFS, SSRS, SSIS, Business Intelligence, Agile & Waterfall...
Education
University of North Texas 1993 — 1998
Bachelor of Science, Business Computer Information Systems
Jennifer (Miles) Hoffer Jennifer (Miles) Hoffer's Center Partners Experience October 2004 - May 2006
Job Administrative Assistant at Panhandle Health District
Industry Hospital & Health Care
Experience
Panhandle Health District May 2007 - Present
ONE* June 2011 - Present
After Hours Urgent Care May 2006 - December 2006
Center Partners October 2004 - May 2006
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Financial Reporting, Government, Healthcare, Internet, Inventory Management, Keynote, Social Media, Program Management, Outlook, Organizing, Filing, PowerPoint, Purchasing, Strategic Planning, Quality Assurance, Employee Relations, Problem Solving, Teamwork, Mac OS X, Disaster Preparedness, Disaster Response, Microsoft Word, Microsoft Excel, Community Outreach, Invoicing, Process Scheduler, Event Management, Cpr Certified, Event Planning, Public Speaking
Education
Walden University 2011 — 2013
Bachelor's of Science, Health Studies
University of Phoenix 2009 — 2011
Associates of Science, Education
Panhandle Health District May 2007 - Present
ONE* June 2011 - Present
After Hours Urgent Care May 2006 - December 2006
Center Partners October 2004 - May 2006
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Financial Reporting, Government, Healthcare, Internet, Inventory Management, Keynote, Social Media, Program Management, Outlook, Organizing, Filing, PowerPoint, Purchasing, Strategic Planning, Quality Assurance, Employee Relations, Problem Solving, Teamwork, Mac OS X, Disaster Preparedness, Disaster Response, Microsoft Word, Microsoft Excel, Community Outreach, Invoicing, Process Scheduler, Event Management, Cpr Certified, Event Planning, Public Speaking
Education
Walden University 2011 — 2013
Bachelor's of Science, Health Studies
University of Phoenix 2009 — 2011
Associates of Science, Education
Paige Kramer, SPHR's Center Partners Experience July 2010 - December 2012
Job Claims Team Manager at Safeco/Liberty Mutual Insurance
Industry Human Resources
Experience
Liberty Mutual Insurance February 2014 - Present
Liberty Mutual Insurance August 2013 - January 2014
Qualfon December 2012 - July 2013
Center Partners July 2010 - December 2012
Red Lion Hotels - Spokane October 2007 - July 2010
Gonzaga University July 2007 - October 2007
Boomtown Hotel & Casino January 1989 - September 2006
Pinnacle Entertainment 1989 - 2006
Skills
Call Center, Employee Relations, Recruiting, Employee Engagement, Performance Management, Human Resources, Organizational..., HRIS, Coaching, Employee Benefits, Onboarding, Payroll, Talent Management, Leadership Development, Training, Succession Planning, Call Centers, Benefits Administration, Talent Acquisition, New Hire Orientations, Policy, HR Policies, Deferred Compensation, FMLA, Personnel Management, Leadership, Team Building, Employee Training, Applicant Tracking..., College Recruiting, Interviews, Workforce Planning, Temporary Placement, Conflict Resolution, Employment Law, Internet Recruiting, Hiring, Job Descriptions, Technical Recruiting, Organizational..., Resume Writing, Labor Relations, Time Management, Employee Handbooks, Management, HR Consulting, Staffing Services, SPHR, Sourcing, Compensation & Benefit
Education
Central Valley High School
University of Nevada-Reno
BA, Education / Spanish
Liberty Mutual Insurance February 2014 - Present
Liberty Mutual Insurance August 2013 - January 2014
Qualfon December 2012 - July 2013
Center Partners July 2010 - December 2012
Red Lion Hotels - Spokane October 2007 - July 2010
Gonzaga University July 2007 - October 2007
Boomtown Hotel & Casino January 1989 - September 2006
Pinnacle Entertainment 1989 - 2006
Skills
Call Center, Employee Relations, Recruiting, Employee Engagement, Performance Management, Human Resources, Organizational..., HRIS, Coaching, Employee Benefits, Onboarding, Payroll, Talent Management, Leadership Development, Training, Succession Planning, Call Centers, Benefits Administration, Talent Acquisition, New Hire Orientations, Policy, HR Policies, Deferred Compensation, FMLA, Personnel Management, Leadership, Team Building, Employee Training, Applicant Tracking..., College Recruiting, Interviews, Workforce Planning, Temporary Placement, Conflict Resolution, Employment Law, Internet Recruiting, Hiring, Job Descriptions, Technical Recruiting, Organizational..., Resume Writing, Labor Relations, Time Management, Employee Handbooks, Management, HR Consulting, Staffing Services, SPHR, Sourcing, Compensation & Benefit
Education
Central Valley High School
University of Nevada-Reno
BA, Education / Spanish
Steven Thomason Steven Thomason's Center Partners Experience November 2008 - November 2013
Job Finance manager Spradley Barr
Industry Automotive
Experience
Spradley Barr Motors Inc April 2015 - Present
RITECorp May 2014 - April 2015
Center Partners November 2008 - November 2013
Skills
Marketing Communications, Corporate Communications, Public Speaking, Sales, Customer Retention, Great Motivator, Building Relationships, Teamwork, Customer Satisfaction, Management
Education
University of Northern Colorado 2009 — 2014
Bachelor's Degree, Mass Communication/Media Studies
Spradley Barr Motors Inc April 2015 - Present
RITECorp May 2014 - April 2015
Center Partners November 2008 - November 2013
Skills
Marketing Communications, Corporate Communications, Public Speaking, Sales, Customer Retention, Great Motivator, Building Relationships, Teamwork, Customer Satisfaction, Management
Education
University of Northern Colorado 2009 — 2014
Bachelor's Degree, Mass Communication/Media Studies
Chad Harrington's Center Partners Experience July 2009 - June 2011
Job Data Entry, Web Developer, and Graphic Artist at www.88Assets.com
Industry Consumer Electronics
Experience
www.88Assets.com March 2013 - Present
The Real Skimp Killah October 2011 - Present
LAVA March 2008 - Present
LAVA March 2008 - Present
www.MistahWrite.com November 2007 - Present
Spruce Goose Records September 2007 - Present
Center Partners July 2009 - June 2011
Skills
Windows 7, Microsoft Office, Software Installation, Customer Service, Technical Support, Customer Satisfaction, Computer Hardware, Sales, Retail, Call Center, Troubleshooting, Team Leadership, Management, Call Centers, Sales Management, Telecommunications, Project Management, Training, Team Building, Sales Operations, Operations Management, Windows, Microsoft Excel, Networking, Account Management, OS X, Marketing Strategy, CRM, Product Marketing, Quality Assurance, Audio Engineering, Process Improvement, New Business Development, Business Development, Microsoft Word, PowerPoint, Team Management, Social Networking, Active Directory, Electronics, Customer Retention, Windows Server, Strategic Planning, Leadership, XP, Marketing, Customer Experience, Vendor Management, Inventory Management, Social Media
Education
University of Colorado at Boulder 2006 — 2007
3 full-time semesters completed, Electrical and Computer Engineering
Universal High School 2003 — 2006
Software Engineering, Electrical and Computer Engineering, 3.8 GPA
www.88Assets.com March 2013 - Present
The Real Skimp Killah October 2011 - Present
LAVA March 2008 - Present
LAVA March 2008 - Present
www.MistahWrite.com November 2007 - Present
Spruce Goose Records September 2007 - Present
Center Partners July 2009 - June 2011
Skills
Windows 7, Microsoft Office, Software Installation, Customer Service, Technical Support, Customer Satisfaction, Computer Hardware, Sales, Retail, Call Center, Troubleshooting, Team Leadership, Management, Call Centers, Sales Management, Telecommunications, Project Management, Training, Team Building, Sales Operations, Operations Management, Windows, Microsoft Excel, Networking, Account Management, OS X, Marketing Strategy, CRM, Product Marketing, Quality Assurance, Audio Engineering, Process Improvement, New Business Development, Business Development, Microsoft Word, PowerPoint, Team Management, Social Networking, Active Directory, Electronics, Customer Retention, Windows Server, Strategic Planning, Leadership, XP, Marketing, Customer Experience, Vendor Management, Inventory Management, Social Media
Education
University of Colorado at Boulder 2006 — 2007
3 full-time semesters completed, Electrical and Computer Engineering
Universal High School 2003 — 2006
Software Engineering, Electrical and Computer Engineering, 3.8 GPA
Ken Van Vranken Ken Van Vranken's Center Partners Experience January 2000 - January 2001
Job Director Customer Support at Pole To Win International
Industry Outsourcing/Offshoring
Experience
Pole To Win International August 2014 - Present
John "Bad Dog" McCormack Foundation May 2012 - Present
Ronald McDonald House Charities of Memphis February 1990 - Present
arvato Bertelsmann September 2012 - July 2014
Harbor Freight Tools September 2011 - August 2012
Call Center Resources January 1994 - September 2011
Fujitsu October 2005 - December 2010
ePerformax January 2001 - January 2004
Center Partners January 2000 - January 2001
ePerformax January 1992 - January 1994
Skills
Retail, Vendor Management, Leadership, Start-ups, Telecommunications, Contract Negotiation, Staff Development, Radio, Call Center, BPO, Customer Experience, Operations Management, Outsourcing, Customer Satisfaction, Process Improvement, Team Leadership, Strategic Planning, Account Management, Performance Management, CRM, Workforce Management, Change Management, Coaching, Project Management, Management, Contact Centers, Business Development, Business Process..., Offshoring, Leadership Development, Employee Engagement, Service Delivery, P&L Management, Call Centers, Sales, Team Management, Team Building, Project Planning, Strategy, Lead Generation, Executive Management, New Business Development, Program Management, Training, Radio Broadcasting, Human Resources, Fundraising, Motivation, Public Speaking, Business Process
Education
University of Illinois at Chicago
Pole To Win International August 2014 - Present
John "Bad Dog" McCormack Foundation May 2012 - Present
Ronald McDonald House Charities of Memphis February 1990 - Present
arvato Bertelsmann September 2012 - July 2014
Harbor Freight Tools September 2011 - August 2012
Call Center Resources January 1994 - September 2011
Fujitsu October 2005 - December 2010
ePerformax January 2001 - January 2004
Center Partners January 2000 - January 2001
ePerformax January 1992 - January 1994
Skills
Retail, Vendor Management, Leadership, Start-ups, Telecommunications, Contract Negotiation, Staff Development, Radio, Call Center, BPO, Customer Experience, Operations Management, Outsourcing, Customer Satisfaction, Process Improvement, Team Leadership, Strategic Planning, Account Management, Performance Management, CRM, Workforce Management, Change Management, Coaching, Project Management, Management, Contact Centers, Business Development, Business Process..., Offshoring, Leadership Development, Employee Engagement, Service Delivery, P&L Management, Call Centers, Sales, Team Management, Team Building, Project Planning, Strategy, Lead Generation, Executive Management, New Business Development, Program Management, Training, Radio Broadcasting, Human Resources, Fundraising, Motivation, Public Speaking, Business Process
Education
University of Illinois at Chicago
Tully Brown Tully Brown's Center Partners Experience March 2013 - Present
Job Supervisor at Qualfon
Industry Outsourcing/Offshoring
Experience
Center Partners March 2013 - Present
Qualfon July 2011 - Present
Skills
Call Centers, Workforce Management, BPO, Inbound Marketing, Contact Centers, Customer Satisfaction, Telemarketing, Customer Experience, Avaya, Outsourcing, Customer Service, Technical Support, Performance Management, Team Management
Education
University of Phoenix 2014 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General, Undergraduate
Project CDA
Center Partners March 2013 - Present
Qualfon July 2011 - Present
Skills
Call Centers, Workforce Management, BPO, Inbound Marketing, Contact Centers, Customer Satisfaction, Telemarketing, Customer Experience, Avaya, Outsourcing, Customer Service, Technical Support, Performance Management, Team Management
Education
University of Phoenix 2014 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General, Undergraduate
Project CDA
Jose Antonio Garcia Jr Jose Antonio Garcia Jr's Center Partners Experience March 2013 - July 2013
Job Student at University of Northern Colorado
Industry Accounting
Experience
University of Northern Colorado August 2014 - May 2015
Center Partners March 2013 - July 2013
Skills
Microsoft Excel, PowerPoint, Time Management, Customer Service, Microsoft Word, Team Leadership, Microsoft Office, Sales
Education
University of Northern Colorado 2013 — 2017
Bachelor's Degree, Accounting
University of Northern Colorado August 2014 - May 2015
Center Partners March 2013 - July 2013
Skills
Microsoft Excel, PowerPoint, Time Management, Customer Service, Microsoft Word, Team Leadership, Microsoft Office, Sales
Education
University of Northern Colorado 2013 — 2017
Bachelor's Degree, Accounting
Melinda Stanley Melinda Stanley's Center Partners Experience July 2006 - December 2006
Job Client Support Manager at Email on Acid
Industry Information Technology and Services
Experience
Email on Acid November 2013 - Present
Melinda Stanley January 2012 - Present
University of Colorado, Digital Animation Center June 2010 - June 2011
University of Colorado at Denver and Health Sciences Center January 2010 - June 2011
University of Colorado at Denver and Health Sciences Center July 2010 - May 2011
University of Colorado, CU Online April 2007 - August 2009
Center Partners July 2006 - December 2006
U.S. Department of State Community Liaison June 2004 - August 2004
U.S. Department of State June 2004 - August 2004
Skills
Customer Service, Client Relations, Management, Customer Support, Customer Relations, Project Management, Graphic Design, Photoshop, Logo Design, Illustrator, Texturing, Maya, Computer Animation, After Effects, Zbrush, Character Animation, Drawing
Education
University of Colorado Denver 2007 — 2011
BFA, 3D Animation
University of Colorado at Denver 2007 — 2011
Bachelors of Fine Arts, Motion Graphics and Digital Design
Email on Acid November 2013 - Present
Melinda Stanley January 2012 - Present
University of Colorado, Digital Animation Center June 2010 - June 2011
University of Colorado at Denver and Health Sciences Center January 2010 - June 2011
University of Colorado at Denver and Health Sciences Center July 2010 - May 2011
University of Colorado, CU Online April 2007 - August 2009
Center Partners July 2006 - December 2006
U.S. Department of State Community Liaison June 2004 - August 2004
U.S. Department of State June 2004 - August 2004
Skills
Customer Service, Client Relations, Management, Customer Support, Customer Relations, Project Management, Graphic Design, Photoshop, Logo Design, Illustrator, Texturing, Maya, Computer Animation, After Effects, Zbrush, Character Animation, Drawing
Education
University of Colorado Denver 2007 — 2011
BFA, 3D Animation
University of Colorado at Denver 2007 — 2011
Bachelors of Fine Arts, Motion Graphics and Digital Design
Logan Murphy Logan Murphy's Center Partners Experience April 2013 - August 2013
Job Business Analyst at Long View Systems
Industry Information Technology and Services
Experience
Long View Systems April 2015 - Present
Long View Systems August 2013 - April 2015
Center Partners April 2013 - August 2013
Center Partners October 2012 - April 2013
Skills
Technical Support, Windows, Workforce Management, Active Directory, ITIL, Microsoft Office, Microsoft Exchange, IT Service Management, SharePoint, ServiceNow, Service Desk, Incident Management, IT Asset Management, Problem Management
Education
University of Colorado Boulder 2005 — 2011
Bachelor of Science (BS), Cell/Cellular and Molecular Biology
Long View Systems April 2015 - Present
Long View Systems August 2013 - April 2015
Center Partners April 2013 - August 2013
Center Partners October 2012 - April 2013
Skills
Technical Support, Windows, Workforce Management, Active Directory, ITIL, Microsoft Office, Microsoft Exchange, IT Service Management, SharePoint, ServiceNow, Service Desk, Incident Management, IT Asset Management, Problem Management
Education
University of Colorado Boulder 2005 — 2011
Bachelor of Science (BS), Cell/Cellular and Molecular Biology
Steve Mazzuca Steve Mazzuca's Center Partners Experience 2004 - 2005
Job Experienced Manager Available for New Opportunities
Industry Food & Beverages
Experience
Focus Forward 2014 - Present
Franco's Pizza 2011 - 2015
Subway 2008 - 2011
Bernett Research 2007 - 2008
Howard Hughes Appliance 2006 - 2007
Safeway 2005 - 2006
Center Partners 2004 - 2005
Domino's 2002 - 2004
Creative Concrete 2000 - 2001
Skills
Acoustic Guitar, Analysis, Animal Welfare, Compassion, Computer Proficiency, Conflict Resolution, Cost Management, Critical Thinking, Easily Adaptable, Employee Training, Expert Determination, Grammar, Guitar Playing, Human Rights, Labor Cost Management, Leadership, Management, Money Management, Music, Music Education, Open-mindedness, Organization Skills, Positive Work..., Reasoning Skills, Scheduling, Self-confidence, Social Media, Spelling, Store Operations, Teaching English as a..., Team Management, Time Management, Vegan
Education
University of Idaho 2004 — 2010
Bachelor's degree, Music
Focus Forward 2014 - Present
Franco's Pizza 2011 - 2015
Subway 2008 - 2011
Bernett Research 2007 - 2008
Howard Hughes Appliance 2006 - 2007
Safeway 2005 - 2006
Center Partners 2004 - 2005
Domino's 2002 - 2004
Creative Concrete 2000 - 2001
Skills
Acoustic Guitar, Analysis, Animal Welfare, Compassion, Computer Proficiency, Conflict Resolution, Cost Management, Critical Thinking, Easily Adaptable, Employee Training, Expert Determination, Grammar, Guitar Playing, Human Rights, Labor Cost Management, Leadership, Management, Money Management, Music, Music Education, Open-mindedness, Organization Skills, Positive Work..., Reasoning Skills, Scheduling, Self-confidence, Social Media, Spelling, Store Operations, Teaching English as a..., Team Management, Time Management, Vegan
Education
University of Idaho 2004 — 2010
Bachelor's degree, Music
Jacob Lauer Jacob Lauer's Center Partners Experience June 2007 - August 2007
Job Web Developer I at Bungie
Industry Internet
Experience
Bungie February 2013 - Present
Firmseek June 2011 - February 2013
All The Rage Faces May 2011 - January 2013
Clarity Design 2006 - 2011
Clarity Design July 2008 - 2010
Quicksilver Photography May 2008 - August 2008
Center Partners June 2007 - August 2007
Skills
PHP, HTML, JavaScript, CSS, MySQL, Photoshop, User Interface Design, LAMP, CVS, Graphic Design, Windows, ActionScript, Web Site Production, Illustrator, AJAX, Web Design, Adobe Creative Suite, jQuery, HTML5, Web Development, Web Applications, C#, Video Games, MVC, SASS, Website Development, Photography
Education
University of Idaho 2007 — 2011
B.S., Virtual Technology and Design
Coeur d'Alene Charter Academy 2003 — 2007
Diploma, General
Bungie February 2013 - Present
Firmseek June 2011 - February 2013
All The Rage Faces May 2011 - January 2013
Clarity Design 2006 - 2011
Clarity Design July 2008 - 2010
Quicksilver Photography May 2008 - August 2008
Center Partners June 2007 - August 2007
Skills
PHP, HTML, JavaScript, CSS, MySQL, Photoshop, User Interface Design, LAMP, CVS, Graphic Design, Windows, ActionScript, Web Site Production, Illustrator, AJAX, Web Design, Adobe Creative Suite, jQuery, HTML5, Web Development, Web Applications, C#, Video Games, MVC, SASS, Website Development, Photography
Education
University of Idaho 2007 — 2011
B.S., Virtual Technology and Design
Coeur d'Alene Charter Academy 2003 — 2007
Diploma, General
Jason Sterns's Center Partners Experience 2009 - 2011
Job Vice President Business Development at SynergyGlobal Outsourcing
Industry Outsourcing/Offshoring
Experience
SynergyGlobal Outsourcing 2013 - Present
Insite Managed Solutions 2012 - August 2013
PCCW Teleservices 2011 - August 2012
Center Partners 2009 - 2011
SlideManager 2008 - 2009
MBS 2007 - 2008
Center Partners 2003 - 2007
Premier Employment Screening Services 1997 - 2003
Skills
BPO, Lead Generation, Telemarketing, Outsourcing, Customer Retention, Customer Service, Consulting, IT Outsourcing, Mergers, Payment Card Processing, HRO, Call Center, Account Management, Team Building, Business Development, Strategy, New Business Development, Customer Satisfaction, Contact Centers, Customer Acquisition, Call Centers, Management, Cross-functional Team..., Process Improvement, P&L Management, Leadership, Workforce Management, Training, Team Leadership, Executive Management, Sales, Product Development, Marketing Strategy, Background Checks, SAS, Healthcare Industry, Sales Management, Salesforce.com..., Zoho, MailChimp, Keynote, PowerPoint, CRM, Customer Experience, Inbound Marketing, Marketing, Strategic Partnerships, SaaS, Analysis, Salesforce.com
Education
University of Iowa 1990 — 1997
BA, Biology
Jefferson High School 1987 — 1990
SynergyGlobal Outsourcing 2013 - Present
Insite Managed Solutions 2012 - August 2013
PCCW Teleservices 2011 - August 2012
Center Partners 2009 - 2011
SlideManager 2008 - 2009
MBS 2007 - 2008
Center Partners 2003 - 2007
Premier Employment Screening Services 1997 - 2003
Skills
BPO, Lead Generation, Telemarketing, Outsourcing, Customer Retention, Customer Service, Consulting, IT Outsourcing, Mergers, Payment Card Processing, HRO, Call Center, Account Management, Team Building, Business Development, Strategy, New Business Development, Customer Satisfaction, Contact Centers, Customer Acquisition, Call Centers, Management, Cross-functional Team..., Process Improvement, P&L Management, Leadership, Workforce Management, Training, Team Leadership, Executive Management, Sales, Product Development, Marketing Strategy, Background Checks, SAS, Healthcare Industry, Sales Management, Salesforce.com..., Zoho, MailChimp, Keynote, PowerPoint, CRM, Customer Experience, Inbound Marketing, Marketing, Strategic Partnerships, SaaS, Analysis, Salesforce.com
Education
University of Iowa 1990 — 1997
BA, Biology
Jefferson High School 1987 — 1990
Sandy Malloy Sandy Malloy's Center Partners Experience August 2009 - March 2010
Job Assistant Manager at Stinker Stores, Inc.
Industry Retail
Experience
Stinker Stores May 2011 - Present
Pilot Flying J July 2010 - May 2011
Center Partners August 2009 - March 2010
Convergys January 2009 - June 2009
Teleperformance May 2008 - December 2008
Action Collection Service February 2008 - April 2008
Qwest May 2007 - February 2008
Wal-Mart July 2003 - May 2007
Skills
Typing, Organizing, Determination, Partial Bilingual, Good Work Ethic, Customer Service
Education
University of Phoenix 2010 — 2012
Associates of Arts, Hospitality, Travel, and Tourism Managment
Blackfoot High School 1999 — 2003
Stinker Stores May 2011 - Present
Pilot Flying J July 2010 - May 2011
Center Partners August 2009 - March 2010
Convergys January 2009 - June 2009
Teleperformance May 2008 - December 2008
Action Collection Service February 2008 - April 2008
Qwest May 2007 - February 2008
Wal-Mart July 2003 - May 2007
Skills
Typing, Organizing, Determination, Partial Bilingual, Good Work Ethic, Customer Service
Education
University of Phoenix 2010 — 2012
Associates of Arts, Hospitality, Travel, and Tourism Managment
Blackfoot High School 1999 — 2003
Matthew Telles Matthew Telles's Center Partners Experience August 2011 - October 2013
Job Remodeling Consultant
Industry Architecture & Planning
Experience
Power Home Remodeling Group March 2014 - Present
Garage 57 Films May 2011 - March 2014
SilverEdge October 2013 - January 2014
Center Partners August 2011 - October 2013
Center Partners March 2010 - August 2011
Moose & Squirrel LLC July 2008 - February 2010
Dreamscape Cinema January 2008 - May 2008
Skills
Training, Event Planning, Customer Service, Editing, Digital Marketing, OS X, Public Speaking, Final Cut Pro, Copy Editing, Troubleshooting, Photoshop, Video Production, Budgets, Microsoft Excel, Microsoft Office, Account Management, Facebook, Team Building, Photography, Outlook, Coaching, Graphic Design, Social Media Marketing, Employee Training, Social Networking, Social Media, Call Center, Project Management, Management, Email Marketing, PowerPoint, Videography, Online Marketing, Team Leadership, Adobe Creative Suite, Video Editing, Lead Generation, Advertising, Sales, Strategic Planning, Online Advertising, Customer Satisfaction, Leadership, Public Relations, Event Management, Marketing Communications, WordPress, Magic Bullet Looks, Salesforce.com, Direct Sales
Education
University of Illinois at Urbana-Champaign 2002 — 2008
Liberal Arts & Sciences, Cinema Studies / Marketing
Schaumburg High Shool
Power Home Remodeling Group March 2014 - Present
Garage 57 Films May 2011 - March 2014
SilverEdge October 2013 - January 2014
Center Partners August 2011 - October 2013
Center Partners March 2010 - August 2011
Moose & Squirrel LLC July 2008 - February 2010
Dreamscape Cinema January 2008 - May 2008
Skills
Training, Event Planning, Customer Service, Editing, Digital Marketing, OS X, Public Speaking, Final Cut Pro, Copy Editing, Troubleshooting, Photoshop, Video Production, Budgets, Microsoft Excel, Microsoft Office, Account Management, Facebook, Team Building, Photography, Outlook, Coaching, Graphic Design, Social Media Marketing, Employee Training, Social Networking, Social Media, Call Center, Project Management, Management, Email Marketing, PowerPoint, Videography, Online Marketing, Team Leadership, Adobe Creative Suite, Video Editing, Lead Generation, Advertising, Sales, Strategic Planning, Online Advertising, Customer Satisfaction, Leadership, Public Relations, Event Management, Marketing Communications, WordPress, Magic Bullet Looks, Salesforce.com, Direct Sales
Education
University of Illinois at Urbana-Champaign 2002 — 2008
Liberal Arts & Sciences, Cinema Studies / Marketing
Schaumburg High Shool
Tom Common's Center Partners Experience July 2011 - May 2014
Job IT Senior Principal at Cigna
Industry Computer Software
Experience
Cigna July 2014 - Present
Center Partners July 2011 - May 2014
TeleTech October 1997 - July 2011
Access Data Consulting Corporation April 1997 - October 1997
Common Enterprises December 1994 - April 1997
TECO-Westinghouse Motor Company October 1992 - December 1994
US Navy May 1988 - June 1992
Skills
Vendor Management, ITIL, CRM, Active Directory, System Architecture, IVR, Software Development, IT Strategy, Telecommunications, SaaS, Disaster Recovery, VoIP, Outsourcing, Process Improvement, Solution Architecture, Call Center, IT Management, IT Service Management, SDLC, Business Process, Project Management, Virtualization, Management, CTI, Call Centers, Sales, Business Analysis, Business Intelligence, Cloud Computing, Enterprise Architecture, Team Leadership, Data Center, Leadership, IT Operations, Business Process..., Integration, Program Management, System Administration, Enterprise Software, Network Architecture, PMP, Cisco Technologies, Information Technology, Troubleshooting, Professional Services, IT Outsourcing, Cross-functional Team..., Agile Methodologies, Security, VMware
Education
University of Colorado at Boulder 1984 — 1988
Bachelor of Science (BS), Electrical and Electronics Engineering
Cigna July 2014 - Present
Center Partners July 2011 - May 2014
TeleTech October 1997 - July 2011
Access Data Consulting Corporation April 1997 - October 1997
Common Enterprises December 1994 - April 1997
TECO-Westinghouse Motor Company October 1992 - December 1994
US Navy May 1988 - June 1992
Skills
Vendor Management, ITIL, CRM, Active Directory, System Architecture, IVR, Software Development, IT Strategy, Telecommunications, SaaS, Disaster Recovery, VoIP, Outsourcing, Process Improvement, Solution Architecture, Call Center, IT Management, IT Service Management, SDLC, Business Process, Project Management, Virtualization, Management, CTI, Call Centers, Sales, Business Analysis, Business Intelligence, Cloud Computing, Enterprise Architecture, Team Leadership, Data Center, Leadership, IT Operations, Business Process..., Integration, Program Management, System Administration, Enterprise Software, Network Architecture, PMP, Cisco Technologies, Information Technology, Troubleshooting, Professional Services, IT Outsourcing, Cross-functional Team..., Agile Methodologies, Security, VMware
Education
University of Colorado at Boulder 1984 — 1988
Bachelor of Science (BS), Electrical and Electronics Engineering
Laurie Suppes's Center Partners Experience July 2010 - April 2014
Job Forecsting Specialist at Kaiser Permanente
Industry Telecommunications
Experience
Kaiser Permanente July 2014 - Present
Afni April 2014 - July 2014
Center Partners July 2010 - April 2014
Asurion May 2005 - July 2010
Asurion May 2005 - November 2007
Center Partners October 2003 - May 2005
Center Partners October 2003 - May 2005
Center Partners 2003 - 2005
Skills
Workforce Management, Call Center, Avaya, Process Improvement, Vendor Management, Data Analysis, Customer Satisfaction, Quality Assurance, Microsoft Excel, Business Analysis, Analysis, Process Management, Call Centers, Training, Management, Access, CRM, Business Process..., Forecasting, Microsoft SQL Server, Outsourcing, Telecommunications, Contact Centers, Call Center Development, HTML, SQL, Coaching, Human Resources, Troubleshooting, BPO, Customer Experience, Time Management, Team Leadership, Software Documentation, Inbound Marketing, Six Sigma, Project Planning, Performance Management, Avaya Technologies
Education
University of Phoenix 2007 — 2010
BA, Software Engineering
University of Northern Colorado 1997 — 1998
Kaiser Permanente July 2014 - Present
Afni April 2014 - July 2014
Center Partners July 2010 - April 2014
Asurion May 2005 - July 2010
Asurion May 2005 - November 2007
Center Partners October 2003 - May 2005
Center Partners October 2003 - May 2005
Center Partners 2003 - 2005
Skills
Workforce Management, Call Center, Avaya, Process Improvement, Vendor Management, Data Analysis, Customer Satisfaction, Quality Assurance, Microsoft Excel, Business Analysis, Analysis, Process Management, Call Centers, Training, Management, Access, CRM, Business Process..., Forecasting, Microsoft SQL Server, Outsourcing, Telecommunications, Contact Centers, Call Center Development, HTML, SQL, Coaching, Human Resources, Troubleshooting, BPO, Customer Experience, Time Management, Team Leadership, Software Documentation, Inbound Marketing, Six Sigma, Project Planning, Performance Management, Avaya Technologies
Education
University of Phoenix 2007 — 2010
BA, Software Engineering
University of Northern Colorado 1997 — 1998
Rob Timme's Center Partners Experience May 2011 - May 2012
Job Practice Manager at Ameriprise Financial Services, Inc.
Industry Financial Services
Experience
Ameriprise Financial Services, Inc. June 2012 - Present
Broadreach Recruiting & Consulting February 2007 - November 2012
Center Partners May 2011 - May 2012
ADP 2001 - 2007
ADP 2001 - 2007
Education
University of Colorado at Boulder 1986 — 1992
Bachelor of Arts (B.A.), American Studies
Burlington High School 1982 — 1986
Ameriprise Financial Services, Inc. June 2012 - Present
Broadreach Recruiting & Consulting February 2007 - November 2012
Center Partners May 2011 - May 2012
ADP 2001 - 2007
ADP 2001 - 2007
Education
University of Colorado at Boulder 1986 — 1992
Bachelor of Arts (B.A.), American Studies
Burlington High School 1982 — 1986
Hayley Hilliard's Center Partners Experience January 2004 - January 2007
Job Total Service Specialist at Caesars Entertainment Corporation
Industry Consumer Services
Experience
Caesars Entertainment Corporation October 2011 - Present
Jimmy C's Fish n' Chips April 2008 - August 2010
McAlister's Deli April 2007 - April 2008
Center Partners January 2004 - January 2007
Skills
Customer Service, Inventory Management, Retail, Microsoft Office, Sales, Management, Food, Microsoft Excel, Merchandising, Food & Beverage, Food Service, Sales Management, Team Management, Restaurants, Microsoft Word, Restaurant Management, Marketing, PowerPoint, Marketing Strategy, Budgets
Education
University of Nevada-Las Vegas 2014 — 2016
Caesars Entertainment Corporation October 2011 - Present
Jimmy C's Fish n' Chips April 2008 - August 2010
McAlister's Deli April 2007 - April 2008
Center Partners January 2004 - January 2007
Skills
Customer Service, Inventory Management, Retail, Microsoft Office, Sales, Management, Food, Microsoft Excel, Merchandising, Food & Beverage, Food Service, Sales Management, Team Management, Restaurants, Microsoft Word, Restaurant Management, Marketing, PowerPoint, Marketing Strategy, Budgets
Education
University of Nevada-Las Vegas 2014 — 2016
Tanya Owen's Center Partners Experience Sales ConsultantPampered Chef2009 - 2010
Job Customer Service at Center Partners
Industry Consumer Services
Experience
Center Partners Sales ConsultantPampered Chef2009 - 2010
Skills
Call Center
Education
University of Nebraska-Lincoln 1989 — 1998
Center Partners Sales ConsultantPampered Chef2009 - 2010
Skills
Call Center
Education
University of Nebraska-Lincoln 1989 — 1998
Teri Meyer's Center Partners Experience November 2009 - Present
Job Sales Agent/Center Partners
Industry Consumer Services
Experience
Center Partners November 2009 - Present
Just Nails April 1993 - August 2009
James Case Law Offices July 1990 - March 1993
Education
University of Nebraska at Omaha 1981 — 1983
Social Welfare/Business
Plattsmouth High School 1976 — 1980
Diploma, General Studies
Center Partners November 2009 - Present
Just Nails April 1993 - August 2009
James Case Law Offices July 1990 - March 1993
Education
University of Nebraska at Omaha 1981 — 1983
Social Welfare/Business
Plattsmouth High School 1976 — 1980
Diploma, General Studies
Ed Richman's Center Partners Experience October 2011 - April 2012
Job IT help desk at ITX
Industry Computer Software
Experience
ITX Corporation October 2012 - Present
ITX April 2011 - Present
Front Range Internet, Inc. August 2012 - September 2012
Center Partners October 2011 - April 2012
Employment Solutions June 2008 - October 2011
ITX April 2011 - July 2011
Larimer County Through Employment Solutions July 2009 - January 2011
Celestica June 2003 - October 2005
PhoneBase Research, Inc. August 1994 - October 2001
The Human Factor, Inc. November 1993 - June 1994
Skills
Computer Science, Human Factors, Microsoft Office, Microsoft Excel, Microsoft Word, Personality Testing, Active Directory, Help Desk Support, Analysis, Personality, Networking, Access, Computer Hardware, Software Documentation, Customer Service, Operating Systems, Servers, Technical Support, Hardware, Software Installation, Databases, Troubleshooting
Education
University of Idaho 1988 — 1993
M.S., Psychology (Human Factors option)
University of Idaho 1987 — 1988
Bachelors of Science, Psychology
University of Idaho 1983 — 1987
Bachelor of Science (B.S.), Computer Science
ITX Corporation October 2012 - Present
ITX April 2011 - Present
Front Range Internet, Inc. August 2012 - September 2012
Center Partners October 2011 - April 2012
Employment Solutions June 2008 - October 2011
ITX April 2011 - July 2011
Larimer County Through Employment Solutions July 2009 - January 2011
Celestica June 2003 - October 2005
PhoneBase Research, Inc. August 1994 - October 2001
The Human Factor, Inc. November 1993 - June 1994
Skills
Computer Science, Human Factors, Microsoft Office, Microsoft Excel, Microsoft Word, Personality Testing, Active Directory, Help Desk Support, Analysis, Personality, Networking, Access, Computer Hardware, Software Documentation, Customer Service, Operating Systems, Servers, Technical Support, Hardware, Software Installation, Databases, Troubleshooting
Education
University of Idaho 1988 — 1993
M.S., Psychology (Human Factors option)
University of Idaho 1987 — 1988
Bachelors of Science, Psychology
University of Idaho 1983 — 1987
Bachelor of Science (B.S.), Computer Science
Tami Wilkey, PHR's Center Partners Experience January 2001 - January 2003
Job Assistant HR Plant Manager at Covidien
Industry Medical Devices
Experience
Covidien June 2007 - Present
COVIDIEN (Formerly TYCO HEALTHCARE) January 2007 - May 2012
CORESTAFF 2003 - 2007
Center Partners January 2001 - January 2003
StarTek January 1998 - January 2001
Skills
HRIS, Deferred Compensation, Employee Relations, Human Resources, Recruiting, Employee Benefits, Training, Interviews, Personnel Management, Sourcing, New Hire Orientations, PeopleSoft, Temporary Placement, Payroll, Management, Coaching, Process Improvement, Benefits Negotiation, SDLC, Onboarding, Talent Acquisition, Applicant Tracking..., Time Management, Talent Management, Workforce Planning, College Recruiting
Education
University of Northern Colorado
Bachelor's Degree, English
Covidien June 2007 - Present
COVIDIEN (Formerly TYCO HEALTHCARE) January 2007 - May 2012
CORESTAFF 2003 - 2007
Center Partners January 2001 - January 2003
StarTek January 1998 - January 2001
Skills
HRIS, Deferred Compensation, Employee Relations, Human Resources, Recruiting, Employee Benefits, Training, Interviews, Personnel Management, Sourcing, New Hire Orientations, PeopleSoft, Temporary Placement, Payroll, Management, Coaching, Process Improvement, Benefits Negotiation, SDLC, Onboarding, Talent Acquisition, Applicant Tracking..., Time Management, Talent Management, Workforce Planning, College Recruiting
Education
University of Northern Colorado
Bachelor's Degree, English
James Matty's Center Partners Experience May 2011 - Present
Job Credit Card Counselor
Industry Telecommunications
Experience
Center Partners May 2011 - Present
Education
University of Missouri-Columbia 1995 — 1999
Bachelor of Arts (B.A.), Journalism
Center Partners May 2011 - Present
Education
University of Missouri-Columbia 1995 — 1999
Bachelor of Arts (B.A.), Journalism
Chad Foley's Center Partners Experience November 2010 - Present
Job Team Supervisor at Center Partners
Industry Outsourcing/Offshoring
Experience
Center Partners November 2010 - Present
Tommy Hilfiger September 2009 - May 2011
Skills
Sales Management, Driving Results, Management, Customer Service, Sales Process, Trend, Trend Analysis, Merchandising, Fashion, Styling, Window Displays, Merchandise Planning, Luxury Goods
Education
University of Phoenix 2009 — 2010
Center Partners November 2010 - Present
Tommy Hilfiger September 2009 - May 2011
Skills
Sales Management, Driving Results, Management, Customer Service, Sales Process, Trend, Trend Analysis, Merchandising, Fashion, Styling, Window Displays, Merchandise Planning, Luxury Goods
Education
University of Phoenix 2009 — 2010
Joanna Hunter's Center Partners Experience January 2006 - January 2011
Job Experienced Project Coordinator
Industry Outsourcing/Offshoring
Experience
Qualfon January 2011 - Present
Center Partners January 2006 - January 2011
Skills
Project Management, Restructuring, Team Leadership, Quality Control, Cost Reduction..., Business Development, Strategic Planning, Market Analysis, Account Management, Product Marketing, Merchandising, Accounting, Administrative..., Project Coordination, Leadership, Time Management, Call Centers, Human Resources, Management, Building Relationships
Education
University of Phoenix 2009 — 2011
Bachelor's degree, Accounting, 3.2
Qualfon January 2011 - Present
Center Partners January 2006 - January 2011
Skills
Project Management, Restructuring, Team Leadership, Quality Control, Cost Reduction..., Business Development, Strategic Planning, Market Analysis, Account Management, Product Marketing, Merchandising, Accounting, Administrative..., Project Coordination, Leadership, Time Management, Call Centers, Human Resources, Management, Building Relationships
Education
University of Phoenix 2009 — 2011
Bachelor's degree, Accounting, 3.2
JD Mora's Center Partners Experience January 2000 - July 2001
Job Owner at Aardvark Technical
Industry Information Technology and Services
Experience
Aardvark Technical June 2012 - Present
Advantage Computer Solutions August 2005 - May 2012
Technologica Systems January 2002 - August 2005
Center Partners January 2000 - July 2001
University of Northern Colorado October 1994 - March 1998
Skills
Troubleshooting, Software Documentation, Networking, Maintenance & Repair, Computer Hardware, Desktop Computers, Windows 7, XP, Software Installation, Technical Support, Active Directory, Computer Repair, Servers, Wireless Networking, Network Administration, Windows Server, Windows Vista, Windows, Operating Systems
Education
CollegeAmerica 2001 — 2003
AS, Associate of Science: Computer Technology, emphasis Networking/Hardware
University of Northern Colorado 1992 — 1998
Bachelor of Science: Kinesiology, emphasis Exercise Physiology; Computer Science, Business Mgmt, Chemistry, Nutrition, and Philosophy
Aardvark Technical June 2012 - Present
Advantage Computer Solutions August 2005 - May 2012
Technologica Systems January 2002 - August 2005
Center Partners January 2000 - July 2001
University of Northern Colorado October 1994 - March 1998
Skills
Troubleshooting, Software Documentation, Networking, Maintenance & Repair, Computer Hardware, Desktop Computers, Windows 7, XP, Software Installation, Technical Support, Active Directory, Computer Repair, Servers, Wireless Networking, Network Administration, Windows Server, Windows Vista, Windows, Operating Systems
Education
CollegeAmerica 2001 — 2003
AS, Associate of Science: Computer Technology, emphasis Networking/Hardware
University of Northern Colorado 1992 — 1998
Bachelor of Science: Kinesiology, emphasis Exercise Physiology; Computer Science, Business Mgmt, Chemistry, Nutrition, and Philosophy
Kristen Stepina's Center Partners Experience May 2013 - November 2013
Job Supervisor at Center Partners
Industry Outsourcing/Offshoring
Experience
Center Partners May 2013 - November 2013
Center Partners March 2013 - May 2013
Center Partners March 2011 - March 2013
Center Partners December 2009 - March 2011
Auto Trader Magazines 2005 - 2007
Echo Star 2000 - 2002
Childrens World Learning Center 1997 - 2002
Skills
Call Center, Workforce Management, Outsourcing, Customer Satisfaction, Telemarketing, Customer Service, Avaya, Performance Management, Call Center Development, Vendor Management, Technical Support, Inbound Marketing, Process Improvement, Team Leadership, Call Centers, Human Resources, Customer Retention, Leadership
Education
University of Colorado at Colorado Springs
Center Partners May 2013 - November 2013
Center Partners March 2013 - May 2013
Center Partners March 2011 - March 2013
Center Partners December 2009 - March 2011
Auto Trader Magazines 2005 - 2007
Echo Star 2000 - 2002
Childrens World Learning Center 1997 - 2002
Skills
Call Center, Workforce Management, Outsourcing, Customer Satisfaction, Telemarketing, Customer Service, Avaya, Performance Management, Call Center Development, Vendor Management, Technical Support, Inbound Marketing, Process Improvement, Team Leadership, Call Centers, Human Resources, Customer Retention, Leadership
Education
University of Colorado at Colorado Springs
Christopher Mavity's Center Partners Experience 2010 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Lake Drive Motel September 2011 - Present
Center Partners 2010 - 2012
Century 21 Beutler & Associates June 2010 - November 2010
Education
University of Phoenix 2012 — 2014
Timberlake High School 2003 — 2007
Diploma, General Education
Lake Drive Motel September 2011 - Present
Center Partners 2010 - 2012
Century 21 Beutler & Associates June 2010 - November 2010
Education
University of Phoenix 2012 — 2014
Timberlake High School 2003 — 2007
Diploma, General Education
David Ricley's Center Partners Experience October 2000 - July 2005
Job Regional Sales Manager at Union Wireless
Industry Wireless
Experience
Union Wireless 2012 - Present
Union Wireless April 2009 - November 2012
Dellenbach Motors 2004 - 2009
Center Partners October 2000 - July 2005
Skills
Sales, Sales Management, Leadership Development, Training, Team Building, Communication, B2B, Customer Satisfaction, Telecommunications, Leadership, Customer Service, Team Leadership, Customer Retention, Management, Mobile Devices, Account Management, Coaching, Wireless, Direct Sales, Strategic Planning, Microsoft Office, Call Centers, Customer Experience, Retail, Selling
Education
University of Northern Colorado 1997 — 1999
Business Administration and Management, General
Union Wireless 2012 - Present
Union Wireless April 2009 - November 2012
Dellenbach Motors 2004 - 2009
Center Partners October 2000 - July 2005
Skills
Sales, Sales Management, Leadership Development, Training, Team Building, Communication, B2B, Customer Satisfaction, Telecommunications, Leadership, Customer Service, Team Leadership, Customer Retention, Management, Mobile Devices, Account Management, Coaching, Wireless, Direct Sales, Strategic Planning, Microsoft Office, Call Centers, Customer Experience, Retail, Selling
Education
University of Northern Colorado 1997 — 1999
Business Administration and Management, General
Karla Ehrmantraut's Center Partners Experience October 2004 - November 2005
Job Deli and Seafood Clerk at WinCo Foods
Industry Consumer Goods
Experience
WinCo Foods October 2013 - Present
Vector Marketing May 2006 - June 2013
Center Partners October 2004 - November 2005
Skills
Customer Service, Sales Presentations, Leadership, Customer Experience, Marketing, Customer Oriented, Interviews, Customer Satisfaction, Microsoft Office, Multitasking Skills, Multi-line Phone, Retail Sales
Education
University of Phoenix 2007 — 2010
Associate of Arts and Sciences (AAS), Health Care Administration
WinCo Foods October 2013 - Present
Vector Marketing May 2006 - June 2013
Center Partners October 2004 - November 2005
Skills
Customer Service, Sales Presentations, Leadership, Customer Experience, Marketing, Customer Oriented, Interviews, Customer Satisfaction, Microsoft Office, Multitasking Skills, Multi-line Phone, Retail Sales
Education
University of Phoenix 2007 — 2010
Associate of Arts and Sciences (AAS), Health Care Administration
Chelsea Thurecht's Center Partners Experience September 2011 - February 2012
Job Sales at Wired Cellular
Industry Retail
Experience
Wired Cellular September 2012 - Present
Center Partners September 2011 - February 2012
Subway April 2007 - May 2011
Skills
Customer Service, Microsoft Office, Retail, Microsoft Excel, Microsoft Word, PowerPoint, Merchandising, Inventory Management, Social Media, Sales, Strategic Planning, Sales Management
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Accounting and Finance
Wired Cellular September 2012 - Present
Center Partners September 2011 - February 2012
Subway April 2007 - May 2011
Skills
Customer Service, Microsoft Office, Retail, Microsoft Excel, Microsoft Word, PowerPoint, Merchandising, Inventory Management, Social Media, Sales, Strategic Planning, Sales Management
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Accounting and Finance
Sheri Mendenhall's Center Partners Experience October 2011 - November 2012
Job OS2 at Oregon Department of Fish and Wildlife
Industry Fishery
Experience
Oregon Department of Fish and Wildlife 2013 - Present
Center Partners October 2011 - November 2012
Northwest compounding pharmacy November 2006 - June 2011
Skills
Typing, Filing, Multi-line Phone, Fax, Windows, Customer Service, Data Entry, Microsoft Excel, Outlook, Telephone Skills
Education
Umpqua Community College 1995 — 1996
Oregon Department of Fish and Wildlife 2013 - Present
Center Partners October 2011 - November 2012
Northwest compounding pharmacy November 2006 - June 2011
Skills
Typing, Filing, Multi-line Phone, Fax, Windows, Customer Service, Data Entry, Microsoft Excel, Outlook, Telephone Skills
Education
Umpqua Community College 1995 — 1996