Center Partners
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Center Partners Employees
Employee
Years
Job
Industry
Scott Rozell Scott Rozell's Center Partners Experience April 2007 - June 2008
Job Operations Manager at Qualfon Inc. (USA)
Industry Outsourcing/Offshoring
Experience
Qualfon November 2014 - Present
Blackhouse Records May 2000 - Present
Qualfon/Center Partners March 2013 - November 2014
Qualfon/Center Partners May 2008 - March 2013
Center Partners April 2007 - June 2008
Neurot Recordings June 2005 - January 2008
Skills
Call Centers, Customer Satisfaction, Telemarketing, Customer Service, Sales, Management, Workforce Management, Customer Experience, Team Leadership, Sales Management, Sales Operations, Team Building, Customer Retention, Training, Retail, Leadership, Marketing Strategy, Call Center, Vendor Management, Promotion Planning, Six Sigma
Education
International Six Sigma Institute 2015 — 2016
Six Sigma Certification, Green Belt
North Idaho College 2000 — 2003
Coeur d'Alene High School 1996 — 2000
Qualfon November 2014 - Present
Blackhouse Records May 2000 - Present
Qualfon/Center Partners March 2013 - November 2014
Qualfon/Center Partners May 2008 - March 2013
Center Partners April 2007 - June 2008
Neurot Recordings June 2005 - January 2008
Skills
Call Centers, Customer Satisfaction, Telemarketing, Customer Service, Sales, Management, Workforce Management, Customer Experience, Team Leadership, Sales Management, Sales Operations, Team Building, Customer Retention, Training, Retail, Leadership, Marketing Strategy, Call Center, Vendor Management, Promotion Planning, Six Sigma
Education
International Six Sigma Institute 2015 — 2016
Six Sigma Certification, Green Belt
North Idaho College 2000 — 2003
Coeur d'Alene High School 1996 — 2000
Ariel A. Eaton Ariel A. Eaton's Center Partners Experience March 2012 - September 2013
Job Bachelors Military History
Industry Financial Services
Experience
Northwest Title Loans December 2014 - Present
Center Partners March 2012 - September 2013
Qualfon/Center Partners June 2012 - March 2013
Sugar Ray's Bar & Grill May 2007 - May 2008
Hollywood Video June 2005 - April 2007
Century Publishing Company September 2004 - July 2005
Century Publishing Company February 2004 - July 2005
Skills
Customer Retention, Call Centers, Performance Management, Hiring, Interviews, Outsourcing, CRM, Workforce Management, Human Resources, Employee Training, Customer Satisfaction, Leadership, Telemarketing, Customer Experience, Account Management, Training, Call Center, Cold Calling, Employee Relations, Employee Engagement, Recruiting, Onboarding, Talent Management, Talent Acquisition, Vendor Management, Coaching, Employee Benefits, Team Leadership, Accounts Payable &..., Receptionist Duties, Administrative..., Front Office, Microsoft Office, Microsoft Excel, Outlook, Verbal De-escalation, Written Communication, Oral Communication
Education
American Public University System 2011 — 2014
Bachelor of Arts (B.A.), Military History
North Idaho College
Northwest Title Loans December 2014 - Present
Center Partners March 2012 - September 2013
Qualfon/Center Partners June 2012 - March 2013
Sugar Ray's Bar & Grill May 2007 - May 2008
Hollywood Video June 2005 - April 2007
Century Publishing Company September 2004 - July 2005
Century Publishing Company February 2004 - July 2005
Skills
Customer Retention, Call Centers, Performance Management, Hiring, Interviews, Outsourcing, CRM, Workforce Management, Human Resources, Employee Training, Customer Satisfaction, Leadership, Telemarketing, Customer Experience, Account Management, Training, Call Center, Cold Calling, Employee Relations, Employee Engagement, Recruiting, Onboarding, Talent Management, Talent Acquisition, Vendor Management, Coaching, Employee Benefits, Team Leadership, Accounts Payable &..., Receptionist Duties, Administrative..., Front Office, Microsoft Office, Microsoft Excel, Outlook, Verbal De-escalation, Written Communication, Oral Communication
Education
American Public University System 2011 — 2014
Bachelor of Arts (B.A.), Military History
North Idaho College
Madeline Caldwell Madeline Caldwell's Center Partners Experience March 2010 - February 2014
Job at
Industry Outsourcing/Offshoring
Experience
Pitney Bowes October 2014 - Present
West Corporation February 2014 - Present
Center Partners March 2010 - February 2014
Skills
Workforce Management, Telemarketing, Call Centers, Customer Satisfaction, Team Building, Customer Service, Team Leadership, Performance Management, Employee Training, Sales, Coaching, Time Management, Customer Retention
Education
North Idaho College 2007 — 2008
General Studies
Pitney Bowes October 2014 - Present
West Corporation February 2014 - Present
Center Partners March 2010 - February 2014
Skills
Workforce Management, Telemarketing, Call Centers, Customer Satisfaction, Team Building, Customer Service, Team Leadership, Performance Management, Employee Training, Sales, Coaching, Time Management, Customer Retention
Education
North Idaho College 2007 — 2008
General Studies
Chris Mavity Chris Mavity's Center Partners Experience October 2012 - Present
Job Freelance Writer at Bug Out Channel
Industry Outsourcing/Offshoring
Experience
Bug Out Channel January 2014 - Present
Center Partners October 2012 - Present
Skills
Call Centers, Workforce Management, BPO, Customer Satisfaction, Outsourcing, Technical Support, Troubleshooting, Avaya, Customer Service, Telemarketing, Active Directory, Customer Experience, Vendor Management, Windows 7, Customer Retention
Education
North Idaho College 2014 — 2016
Associate of Science (A.S.), Photography
Timberlake High School 2003 — 2007
Bug Out Channel January 2014 - Present
Center Partners October 2012 - Present
Skills
Call Centers, Workforce Management, BPO, Customer Satisfaction, Outsourcing, Technical Support, Troubleshooting, Avaya, Customer Service, Telemarketing, Active Directory, Customer Experience, Vendor Management, Windows 7, Customer Retention
Education
North Idaho College 2014 — 2016
Associate of Science (A.S.), Photography
Timberlake High School 2003 — 2007
Chris Gullick's Center Partners Experience September 2007 - March 2012
Job Customer Service Representative at Paychex
Industry Consumer Services
Experience
Paychex July 2014 - Present
SilverEdge April 2012 - June 2014
Center Partners September 2007 - March 2012
Barnes & Noble September 2005 - October 2007
Yankee Candle Company October 2006 - September 2007
Center Partners March 2000 - September 2006
Skills
Call Centers, Team Leadership, Customer Retention, Team Building, Training, Customer Service, Time Management, Six Sigma, Sales, Outlook, Call Center, Analysis, Retail, Outsourcing, Microsoft Word, Strategic Planning, Sales Operations, Leadership Development, Leadership, Process Improvement, Coaching, Quality Assurance, SDLC, Workforce Management, Performance Management, Team Management, Contact Centers, Customer Experience, Access, Customer Satisfaction, Salesforce.com
Education
The University of New Mexico 1989 — 1991
General studies
La Cueva High School High School 1985 — 1989
Paychex July 2014 - Present
SilverEdge April 2012 - June 2014
Center Partners September 2007 - March 2012
Barnes & Noble September 2005 - October 2007
Yankee Candle Company October 2006 - September 2007
Center Partners March 2000 - September 2006
Skills
Call Centers, Team Leadership, Customer Retention, Team Building, Training, Customer Service, Time Management, Six Sigma, Sales, Outlook, Call Center, Analysis, Retail, Outsourcing, Microsoft Word, Strategic Planning, Sales Operations, Leadership Development, Leadership, Process Improvement, Coaching, Quality Assurance, SDLC, Workforce Management, Performance Management, Team Management, Contact Centers, Customer Experience, Access, Customer Satisfaction, Salesforce.com
Education
The University of New Mexico 1989 — 1991
General studies
La Cueva High School High School 1985 — 1989
Angie Bonds Angie Bonds's Center Partners Experience January 2000 - April 2012
Job Marketing Manager ~Call Center Management ~Sales ~Accounting ~Entrepreneur
Industry Marketing and Advertising
Experience
Universal Fabrication December 2000 - Present
International Gamco September 2012 - May 2014
Center Partners January 2000 - April 2012
Skills
Microsoft Excel, Microsoft Office, Customer Service, Accounting, Microsoft Word, PowerPoint, Financial Analysis, Auditing, Financial Reporting, Outlook, Budgets, QuickBooks, Teamwork, Project Management, Accounts Payable, Accounts Receivable, Management, Change Management, Payroll, Financial Accounting, Team Leadership, Account Reconciliation, Windows, Bookkeeping, Time Management, Business Process..., Strategic Planning, Data Entry, Tax, Internal Controls, Forecasting, Leadership, Banking, English, Invoicing, Business Strategy, Management Consulting, General Ledger, Finance, Account Management, Training, Human Resources, Process Scheduler, Sales, Access, Spreadsheets, Interviews, Coaching, Administration, Hiring
Education
North Idaho College 2003 — 2006
Leadership Development
North Idaho College 1997 — 1997
certification, QuickBooks Pro
Phillips Jr College 1991 — 1993
Accounting, Legal Assistant/Paralegal
Universal Fabrication December 2000 - Present
International Gamco September 2012 - May 2014
Center Partners January 2000 - April 2012
Skills
Microsoft Excel, Microsoft Office, Customer Service, Accounting, Microsoft Word, PowerPoint, Financial Analysis, Auditing, Financial Reporting, Outlook, Budgets, QuickBooks, Teamwork, Project Management, Accounts Payable, Accounts Receivable, Management, Change Management, Payroll, Financial Accounting, Team Leadership, Account Reconciliation, Windows, Bookkeeping, Time Management, Business Process..., Strategic Planning, Data Entry, Tax, Internal Controls, Forecasting, Leadership, Banking, English, Invoicing, Business Strategy, Management Consulting, General Ledger, Finance, Account Management, Training, Human Resources, Process Scheduler, Sales, Access, Spreadsheets, Interviews, Coaching, Administration, Hiring
Education
North Idaho College 2003 — 2006
Leadership Development
North Idaho College 1997 — 1997
certification, QuickBooks Pro
Phillips Jr College 1991 — 1993
Accounting, Legal Assistant/Paralegal
William Schumacher William Schumacher's Center Partners Experience March 2004 - November 2006
Job Network Analyst at Texas Health Resources
Industry Information Technology and Services
Experience
Intellys December 2006 - November 2010
Center Partners March 2004 - November 2006
Skills
Network Administration, Security, Switches, Cisco Technologies, Troubleshooting, VPN, Software Documentation, Active Directory, Windows, Wireless Networking, Vendor Management, Network Design, LAN-WAN, Windows Server, Linux, VoIP, VMware, Access, Telecommunications, Networking, WAN, TCP/IP, XP, Wireless, Servers
Education
North Idaho College 2002 — 2003
None, Computers and Networking
Intellys December 2006 - November 2010
Center Partners March 2004 - November 2006
Skills
Network Administration, Security, Switches, Cisco Technologies, Troubleshooting, VPN, Software Documentation, Active Directory, Windows, Wireless Networking, Vendor Management, Network Design, LAN-WAN, Windows Server, Linux, VoIP, VMware, Access, Telecommunications, Networking, WAN, TCP/IP, XP, Wireless, Servers
Education
North Idaho College 2002 — 2003
None, Computers and Networking
Olivia Raper Olivia Raper's Center Partners Experience August 2012 - November 2012
Job Sales at Timberlodge candle co
Industry Telecommunications
Experience
Center Partners August 2012 - November 2012
Arby's Restaurant Group, Inc. February 2012 - August 2012
Coeur d' Alene Casino Resort and Hotel February 2011 - August 2011
Skills
Continuous Improvement, Lean Manufacturing, Manufacturing, Process Improvement, Supply Chain, Supply Chain Management, Operations Management, Six Sigma, Logistics, Customer Service, Packaging, Product Development, Inventory Management, Project Management, Purchasing, 5S, Change Management, Strategic Planning, Management, Team Building
Education
North Idaho College 2013 — 2013
timberlake high school
Center Partners August 2012 - November 2012
Arby's Restaurant Group, Inc. February 2012 - August 2012
Coeur d' Alene Casino Resort and Hotel February 2011 - August 2011
Skills
Continuous Improvement, Lean Manufacturing, Manufacturing, Process Improvement, Supply Chain, Supply Chain Management, Operations Management, Six Sigma, Logistics, Customer Service, Packaging, Product Development, Inventory Management, Project Management, Purchasing, 5S, Change Management, Strategic Planning, Management, Team Building
Education
North Idaho College 2013 — 2013
timberlake high school
Sarah Henderek Sarah Henderek's Center Partners Experience January 2009 - May 2014
Job Team Supervisor at Qualfon
Industry Outsourcing/Offshoring
Experience
Qualfon Team SupervisorQualfonMay 2014 - Present
Center Partners January 2009 - May 2014
Bright Horizons September 2013 - February 2014
U.S. Bank April 2009 - August 2009
Kelli's Lounge August 2007 - July 2008
Skills
Customer Retention, Call Centers, Leadership, Training, Customer Satisfaction, Customer Service, Customer Experience, Contact Center..., Workforce Management, Contact Centers, Call Center Development, Vendor Management, Technical Support, Inbound Marketing, BPO, Troubleshooting, Customer Support, CRM, Avaya Technologies, Avaya, Concierge Services, Client Rapport
Education
Ohio University 2003 — 2007
Bachelor of Applied Science (BASc), Business/Corporate Communications
Otterbein College 2002 — 2003
Qualfon Team SupervisorQualfonMay 2014 - Present
Center Partners January 2009 - May 2014
Bright Horizons September 2013 - February 2014
U.S. Bank April 2009 - August 2009
Kelli's Lounge August 2007 - July 2008
Skills
Customer Retention, Call Centers, Leadership, Training, Customer Satisfaction, Customer Service, Customer Experience, Contact Center..., Workforce Management, Contact Centers, Call Center Development, Vendor Management, Technical Support, Inbound Marketing, BPO, Troubleshooting, Customer Support, CRM, Avaya Technologies, Avaya, Concierge Services, Client Rapport
Education
Ohio University 2003 — 2007
Bachelor of Applied Science (BASc), Business/Corporate Communications
Otterbein College 2002 — 2003
Ciji Pharness Ciji Pharness's Center Partners Experience September 2005 - May 2007
Job Artist/Graphic Designer
Industry Graphic Design
Experience
Lewis-Clark State College October 2010 - May 2011
ATK September 2008 - January 2009
Junction Drive In October 2007 - May 2008
Center Partners September 2005 - May 2007
Skills
Graphic Design, Typography, Bindery, Illustrator, Photoshop, Creative Arts, Skilled Multi-tasker, Microsoft Office, Microsoft Word, Microsoft Excel, Oral & Written..., Customer Service, Sales, Problem Solving, Brochures, Adobe Creative Suite, Mac, Graphics, Packaging
Education
Lewis-Clark State College 2009 — 2011
Graphic Design
Lewis-Clark State College October 2010 - May 2011
ATK September 2008 - January 2009
Junction Drive In October 2007 - May 2008
Center Partners September 2005 - May 2007
Skills
Graphic Design, Typography, Bindery, Illustrator, Photoshop, Creative Arts, Skilled Multi-tasker, Microsoft Office, Microsoft Word, Microsoft Excel, Oral & Written..., Customer Service, Sales, Problem Solving, Brochures, Adobe Creative Suite, Mac, Graphics, Packaging
Education
Lewis-Clark State College 2009 — 2011
Graphic Design
Stuart Goyne Stuart Goyne's Center Partners Experience May 2005 - January 2008
Job Call Center Operations Manager at Center Partners
Industry Outsourcing/Offshoring
Experience
Qualfon/Center Partners January 2008 - Present
Center Partners Inc January 2008 - Present
Center Partners Inc January 2000 - Present
Center Partners May 2005 - January 2008
Center Partners Inc January 2005 - January 2008
Center Partners Inc January 2000 - January 2005
DialAmerica January 1995 - October 2000
DialAmerica Marketing Inc January 1998 - January 2000
DialAmerica Marketing Inc January 1996 - January 2000
DialAmerica Marketing Inc January 1996 - January 1998
Skills
Call Center, Call Centers, Training, Recruiting, Management, Customer Satisfaction, Time Management, Process Improvement, Customer Retention, Account Management, Technical Support, Sales Operations, Sales, Telecommunications, Business Process..., Customer Service, Project Management, Project Planning, Strategic Planning, Workforce Management, Customer Experience, Outsourcing, Data Analysis, Human Resources, Performance Management, Call Center Development, Vendor Management, Operations Management, Contact Centers, Avaya, Team Leadership, BPO
Education
The University of Georgia 1993 — 1996
Teacher Certification, Secondary Education and Teaching
Newberry College 1987 — 1991
Bachelor of Science (BS), Biology, General
Newberry College
BS, Biology
The University of Georgia
Qualfon/Center Partners January 2008 - Present
Center Partners Inc January 2008 - Present
Center Partners Inc January 2000 - Present
Center Partners May 2005 - January 2008
Center Partners Inc January 2005 - January 2008
Center Partners Inc January 2000 - January 2005
DialAmerica January 1995 - October 2000
DialAmerica Marketing Inc January 1998 - January 2000
DialAmerica Marketing Inc January 1996 - January 2000
DialAmerica Marketing Inc January 1996 - January 1998
Skills
Call Center, Call Centers, Training, Recruiting, Management, Customer Satisfaction, Time Management, Process Improvement, Customer Retention, Account Management, Technical Support, Sales Operations, Sales, Telecommunications, Business Process..., Customer Service, Project Management, Project Planning, Strategic Planning, Workforce Management, Customer Experience, Outsourcing, Data Analysis, Human Resources, Performance Management, Call Center Development, Vendor Management, Operations Management, Contact Centers, Avaya, Team Leadership, BPO
Education
The University of Georgia 1993 — 1996
Teacher Certification, Secondary Education and Teaching
Newberry College 1987 — 1991
Bachelor of Science (BS), Biology, General
Newberry College
BS, Biology
The University of Georgia
Jaime Phillips's Center Partners Experience July 2010 - March 2011
Job Executive Assistant II at HewlettPackard
Industry Information Technology and Services
Experience
Hewlett-Packard June 2014 - July 2015
AMD May 2013 - March 2014
Hewlett-Packard March 2011 - May 2013
Center Partners July 2010 - March 2011
Hewlett-Packard December 2007 - June 2009
Skills
Software Documentation, Access, Lotus Notes, Microsoft Office, Customer Service, Windows 7, Outlook, Windows, Microsoft Excel, SAP, System Administration, Database Administration, Windows Server, Project Management, Ubuntu, Adobe Creative Suite, Adobe Professional, InDesign, QuickBooks, Meeting Planning, Meeting Scheduling, Budgets, Account Reconciliation, Purchasing, Travel Planning, XP, Employee Training, Computer Hardware, Troubleshooting, Management, PowerPoint, Microsoft Word, Training, Leadership, Event Planning
Education
Kansas State University 2003 — 2005
International Relations
Front Range Community College
Hewlett-Packard June 2014 - July 2015
AMD May 2013 - March 2014
Hewlett-Packard March 2011 - May 2013
Center Partners July 2010 - March 2011
Hewlett-Packard December 2007 - June 2009
Skills
Software Documentation, Access, Lotus Notes, Microsoft Office, Customer Service, Windows 7, Outlook, Windows, Microsoft Excel, SAP, System Administration, Database Administration, Windows Server, Project Management, Ubuntu, Adobe Creative Suite, Adobe Professional, InDesign, QuickBooks, Meeting Planning, Meeting Scheduling, Budgets, Account Reconciliation, Purchasing, Travel Planning, XP, Employee Training, Computer Hardware, Troubleshooting, Management, PowerPoint, Microsoft Word, Training, Leadership, Event Planning
Education
Kansas State University 2003 — 2005
International Relations
Front Range Community College
Daniel Nelmar's Center Partners Experience January 2008 - September 2009
Job Sales for lone wolf Harley Davidson
Industry Retail
Experience
Knudtsen Chevrolet Company November 2014 - Present
Lonewolf harley davidson January 2009 - February 2015
Center Partners January 2008 - September 2009
Skills
Inventory Management, Sales, Microsoft Word, Microsoft Office, Customer Satisfaction, Parts, Retail Sales, Computer Repair, Call Centers, Time Management, Troubleshooting, Computer Hardware, Windows 7, Retail
Education
lake city high school 2004 — 2007
Multimedia
North Idaho College
in progress, Business Administration and Management, General
Knudtsen Chevrolet Company November 2014 - Present
Lonewolf harley davidson January 2009 - February 2015
Center Partners January 2008 - September 2009
Skills
Inventory Management, Sales, Microsoft Word, Microsoft Office, Customer Satisfaction, Parts, Retail Sales, Computer Repair, Call Centers, Time Management, Troubleshooting, Computer Hardware, Windows 7, Retail
Education
lake city high school 2004 — 2007
Multimedia
North Idaho College
in progress, Business Administration and Management, General
Mark Siebold Mark Siebold's Center Partners Experience September 2009 - February 2010
Job Student at Redstone College
Industry Oil & Energy
Experience
Siemens Wind Power March 2015 - Present
Cooke Electrical Contracting Incorporated September 2013 - February 2015
Ethos Distributed Energy August 2013 - September 2013
Redstone College March 2013 - July 2013
Applebee's March 2010 - January 2013
Center Partners September 2009 - February 2010
Applebee's January 2004 - July 2009
Skills
Red Cross CPR, AED, and..., Fall Protection, Wind..., OSHA 10 hour,..., Food Service, Restaurants, Customer Service, Time Management, Circuit and Schematic..., PLC troubleshooting..., Fiber optic repair,..., SCADA system, Laser Shaft..., Gearbox inspection on..., Hytorc and Bolting, Oscilloscope and Amp..., Bore scope using VP300, Vestas V27 system, Blade Composite, Food, Maintenance & Repair, Microsoft Excel, Food & Beverage, Microsoft Office, Cooking, Sales, Teamwork, Microsoft Word, PowerPoint, OSHA 30-Hour, Hytorc Certification-..., Management, Leadership, Telephone Skills, Training, Data Entry, Inventory Management, Cashiering, SCADA, Hospitality, Event Planning, Process Scheduler, Facebook, Customer Satisfaction, Supervisory Skills, Outlook, Critical Thinking, Inventory Control, Phone Etiquette, Access, Bartending
Education
Redstone College 2012 — 2013
Applied Occupational Sciences, Wind Energy Technology, 4.0
South Dakota State University 1998 — 2003
Siemens Wind Power March 2015 - Present
Cooke Electrical Contracting Incorporated September 2013 - February 2015
Ethos Distributed Energy August 2013 - September 2013
Redstone College March 2013 - July 2013
Applebee's March 2010 - January 2013
Center Partners September 2009 - February 2010
Applebee's January 2004 - July 2009
Skills
Red Cross CPR, AED, and..., Fall Protection, Wind..., OSHA 10 hour,..., Food Service, Restaurants, Customer Service, Time Management, Circuit and Schematic..., PLC troubleshooting..., Fiber optic repair,..., SCADA system, Laser Shaft..., Gearbox inspection on..., Hytorc and Bolting, Oscilloscope and Amp..., Bore scope using VP300, Vestas V27 system, Blade Composite, Food, Maintenance & Repair, Microsoft Excel, Food & Beverage, Microsoft Office, Cooking, Sales, Teamwork, Microsoft Word, PowerPoint, OSHA 30-Hour, Hytorc Certification-..., Management, Leadership, Telephone Skills, Training, Data Entry, Inventory Management, Cashiering, SCADA, Hospitality, Event Planning, Process Scheduler, Facebook, Customer Satisfaction, Supervisory Skills, Outlook, Critical Thinking, Inventory Control, Phone Etiquette, Access, Bartending
Education
Redstone College 2012 — 2013
Applied Occupational Sciences, Wind Energy Technology, 4.0
South Dakota State University 1998 — 2003
Sam Grillo Sam Grillo's Center Partners Experience March 2006 - January 2013
Job Repair Technician at OpenEye
Industry Computer Hardware
Experience
OpenEye January 2013 - Present
center partners March 2006 - January 2013
Skills
Digital Surveillance, Computer Hardware, Computer Repair, Software Installation, Call Centers, Troubleshooting, Call Center, Windows 7, Hardware, Technical Support, Windows Server, Electronics, Networking, Windows XP, Windows, TCP/IP, Quality Control, Laptops, Quality Assurance, IP Cameras
Education
ITT Technical Institute-Spokane Valley 2007 — 2010
Bachelors Degree, Information Systems Security
ITT Technical Institute-Spokane Valley 2002 — 2004
Associates Degree, Computer and Electronics Engineering Technology
Coeur D'Alene High School 1999 — 2002
General studys/ Computer Technology, Computer Technology
OpenEye January 2013 - Present
center partners March 2006 - January 2013
Skills
Digital Surveillance, Computer Hardware, Computer Repair, Software Installation, Call Centers, Troubleshooting, Call Center, Windows 7, Hardware, Technical Support, Windows Server, Electronics, Networking, Windows XP, Windows, TCP/IP, Quality Control, Laptops, Quality Assurance, IP Cameras
Education
ITT Technical Institute-Spokane Valley 2007 — 2010
Bachelors Degree, Information Systems Security
ITT Technical Institute-Spokane Valley 2002 — 2004
Associates Degree, Computer and Electronics Engineering Technology
Coeur D'Alene High School 1999 — 2002
General studys/ Computer Technology, Computer Technology
Erika Rael Erika Rael's Center Partners Experience 2003 - 2004
Job Technical Program Manager
Industry Information Technology and Services
Experience
Charles Schwab August 2015 - Present
Jawbone August 2014 - August 2015
Symantec March 2013 - August 2014
Symantec September 2011 - March 2013
Cisco Systems December 2010 - April 2011
Cisco Systems January 2010 - October 2010
Cisco April 2008 - January 2010
Comcast Cable April 2004 - April 2008
Center Partners 2003 - 2004
Skills
Vendor Management, SaaS, SDLC, Integration, Enterprise Software, Visio, Management, Project Management, Leadership, Training, Analysis, Six Sigma
Education
San Jose State University 2008 — 2009
BS, Business Organization and Management
West Valley College 2004 — 2008
AA, Business Administration, Liberal Arts
Charles Schwab August 2015 - Present
Jawbone August 2014 - August 2015
Symantec March 2013 - August 2014
Symantec September 2011 - March 2013
Cisco Systems December 2010 - April 2011
Cisco Systems January 2010 - October 2010
Cisco April 2008 - January 2010
Comcast Cable April 2004 - April 2008
Center Partners 2003 - 2004
Skills
Vendor Management, SaaS, SDLC, Integration, Enterprise Software, Visio, Management, Project Management, Leadership, Training, Analysis, Six Sigma
Education
San Jose State University 2008 — 2009
BS, Business Organization and Management
West Valley College 2004 — 2008
AA, Business Administration, Liberal Arts
Brian Sartin Brian Sartin's Center Partners Experience July 2011 - October 2013
Job IT Database Report Writer at PAML
Industry Outsourcing/Offshoring
Experience
PAML August 2015 - Present
Vivint September 2013 - July 2015
Center Partners July 2011 - October 2013
Center Partners February 2004 - July 2011
TrimQuick June 2002 - November 2003
Skills
Microsoft Office, Microsoft SQL Server, Business Intelligence, Process Improvement, Call Centers, Microsoft Excel, SSRS, SQL, Five9, Salesforce.com, Software Documentation, Time Management, Performance Management
Education
Modesto Junior College 1990 — 1994
Associate of Arts (AA), Business Administration and Management, General
PAML August 2015 - Present
Vivint September 2013 - July 2015
Center Partners July 2011 - October 2013
Center Partners February 2004 - July 2011
TrimQuick June 2002 - November 2003
Skills
Microsoft Office, Microsoft SQL Server, Business Intelligence, Process Improvement, Call Centers, Microsoft Excel, SSRS, SQL, Five9, Salesforce.com, Software Documentation, Time Management, Performance Management
Education
Modesto Junior College 1990 — 1994
Associate of Arts (AA), Business Administration and Management, General
Mark L Brooks Mark L Brooks's Center Partners Experience March 2008 - May 2014
Job Team Manager at ADP
Industry Human Resources
Experience
ADP August 2015 - Present
Qualfon May 2014 - August 2015
Center Partners March 2008 - May 2014
Snead State Community College July 2005 - August 2008
Dellenbach Motors August 2000 - August 2006
The University of Tennessee at Chattanooga August 1998 - May 2000
Skills
Program Management, Training, Cross-functional Team..., Software Documentation, Leadership, Recruiting, Operations Management, Call Centers, Vendor Management, Performance Management, Outsourcing, Customer Service
Education
The University of Tennessee at Chattanooga
Master of Arts (M.A.), Literary Studies
The University of Tennessee at Chattanooga
Bachelor of Arts (B.A.), English and the American Language and Literature
Northeast Alabama Community College
Associate of Science (A.S.)
ADP August 2015 - Present
Qualfon May 2014 - August 2015
Center Partners March 2008 - May 2014
Snead State Community College July 2005 - August 2008
Dellenbach Motors August 2000 - August 2006
The University of Tennessee at Chattanooga August 1998 - May 2000
Skills
Program Management, Training, Cross-functional Team..., Software Documentation, Leadership, Recruiting, Operations Management, Call Centers, Vendor Management, Performance Management, Outsourcing, Customer Service
Education
The University of Tennessee at Chattanooga
Master of Arts (M.A.), Literary Studies
The University of Tennessee at Chattanooga
Bachelor of Arts (B.A.), English and the American Language and Literature
Northeast Alabama Community College
Associate of Science (A.S.)
Adam DeLorme Adam DeLorme's Center Partners Experience 2012 - 2013
Job Director, Client Relations
Industry Outsourcing/Offshoring
Experience
Qualfon August 2014 - Present
Qualfon January 2013 - 2014
Center Partners 2012 - 2013
Center Partners 2010 - 2013
Center Partners 2009 - 2010
Center Partners 2002 - 2009
88.9 WNYO - State University of Oswego September 1998 - May 2000
Innovative Images Photography May 1996 - September 1997
Skills
Leadership Development, Management, Program Management, Performance Improvement, Account Management, Cross-functional Team..., Outsourcing, Training, Call Centers, Leadership, Coaching, Performance Management, Customer Satisfaction, Team Building, Call Center, Project Management, CRM, Workforce Management, Process Improvement, Change Management, Operations Management, Public Speaking, Vendor Management, Team Leadership, Customer Service
Education
State University of New York College at Oswego 1998 — 2000
BS, Broadcasting and Mass Communication
Monroe Community College 1997 — 1998
AS, Visual Arts and Photography
Victor Central Schools 1986 — 1995
Qualfon August 2014 - Present
Qualfon January 2013 - 2014
Center Partners 2012 - 2013
Center Partners 2010 - 2013
Center Partners 2009 - 2010
Center Partners 2002 - 2009
88.9 WNYO - State University of Oswego September 1998 - May 2000
Innovative Images Photography May 1996 - September 1997
Skills
Leadership Development, Management, Program Management, Performance Improvement, Account Management, Cross-functional Team..., Outsourcing, Training, Call Centers, Leadership, Coaching, Performance Management, Customer Satisfaction, Team Building, Call Center, Project Management, CRM, Workforce Management, Process Improvement, Change Management, Operations Management, Public Speaking, Vendor Management, Team Leadership, Customer Service
Education
State University of New York College at Oswego 1998 — 2000
BS, Broadcasting and Mass Communication
Monroe Community College 1997 — 1998
AS, Visual Arts and Photography
Victor Central Schools 1986 — 1995
Amanda Beach Amanda Beach's Center Partners Experience May 2013 - June 2013
Job Student at Spokane Community College
Industry Hospital & Health Care
Experience
Center Partners May 2013 - June 2013
Rocky Mountain Distribution February 2013 - February 2013
Personnel Source, Inc. January 2011 - April 2011
Olsten Staffing June 2010 - October 2010
Jubilant HollisterStier LLC November 2009 - February 2010
Olsten Staffing October 2009 - November 2009
Skills
Web Design, Microsoft Office, Customer Service, Call Center, Phone Etiquette, Computers, Retail
Education
Spokane Community College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Medical Office Assistant/Specialist
Center Partners May 2013 - June 2013
Rocky Mountain Distribution February 2013 - February 2013
Personnel Source, Inc. January 2011 - April 2011
Olsten Staffing June 2010 - October 2010
Jubilant HollisterStier LLC November 2009 - February 2010
Olsten Staffing October 2009 - November 2009
Skills
Web Design, Microsoft Office, Customer Service, Call Center, Phone Etiquette, Computers, Retail
Education
Spokane Community College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Medical Office Assistant/Specialist
Chris Weller Chris Weller's Center Partners Experience November 2005 - January 2006
Job Manager, IT Asset Management at Salesforce.com
Industry Information Technology and Services
Experience
salesforce.com June 2014 - Present
Salesforce.com October 2012 - May 2014
Salesforce.com June 2010 - November 2012
Salesforce.com May 2010 - June 2010
Jigsaw January 2009 - May 2010
Jigsaw Data Corp January 2006 - January 2009
Center Partners November 2005 - January 2006
Center Partners November 2004 - November 2005
Center Partners January 2004 - November 2004
Skills
CentOS, Ubuntu, Windows, Networking, Linux, SAN, RedHat, Windows Server, Microsoft Exchange, Mac OS X, Citrix, Salesforce.com, Call Center, Security, Active Directory, Cloud Computing, VMware, Virtualization, Servers, OS X, Management, SaaS, Troubleshooting, Web Development, Technical Support, Leadership, Call Centers, Enterprise Software, Cisco Technologies, ITIL, Hardware, Telecommunications, Software Installation, Project Management, VPN, Disaster Recovery, Program Management, Vendor Management, Mobile Devices, Customer Satisfaction, IT Operations
Education
North Idaho College 1999 — 2001
salesforce.com June 2014 - Present
Salesforce.com October 2012 - May 2014
Salesforce.com June 2010 - November 2012
Salesforce.com May 2010 - June 2010
Jigsaw January 2009 - May 2010
Jigsaw Data Corp January 2006 - January 2009
Center Partners November 2005 - January 2006
Center Partners November 2004 - November 2005
Center Partners January 2004 - November 2004
Skills
CentOS, Ubuntu, Windows, Networking, Linux, SAN, RedHat, Windows Server, Microsoft Exchange, Mac OS X, Citrix, Salesforce.com, Call Center, Security, Active Directory, Cloud Computing, VMware, Virtualization, Servers, OS X, Management, SaaS, Troubleshooting, Web Development, Technical Support, Leadership, Call Centers, Enterprise Software, Cisco Technologies, ITIL, Hardware, Telecommunications, Software Installation, Project Management, VPN, Disaster Recovery, Program Management, Vendor Management, Mobile Devices, Customer Satisfaction, IT Operations
Education
North Idaho College 1999 — 2001
Alexey Ponamarchuk Alexey Ponamarchuk's Center Partners Experience June 2011 - August 2011
Job Materials Technician at Reynolds & Associates
Industry Electrical/Electronic Manufacturing
Experience
Reynolds & Associates June 2015 - Present
Triax Engineering, LLC March 2015 - June 2015
Aero Designworks May 2014 - August 2014
KAVCO Builders May 2013 - August 2013
Washakie Dining Center October 2012 - December 2012
McDonald's Corporation June 2012 - August 2012
Silverwood Theme Park June 2012 - August 2012
Center Partners June 2011 - August 2011
Cabela's July 2008 - August 2010
Maxwell's Restaurant September 2007 - May 2008
Education
University of Wyoming 2010 — 2014
Bachelor's Degree, Electrical and Electronics Engineering
North Idaho College 2008 — 2010
General
Reynolds & Associates June 2015 - Present
Triax Engineering, LLC March 2015 - June 2015
Aero Designworks May 2014 - August 2014
KAVCO Builders May 2013 - August 2013
Washakie Dining Center October 2012 - December 2012
McDonald's Corporation June 2012 - August 2012
Silverwood Theme Park June 2012 - August 2012
Center Partners June 2011 - August 2011
Cabela's July 2008 - August 2010
Maxwell's Restaurant September 2007 - May 2008
Education
University of Wyoming 2010 — 2014
Bachelor's Degree, Electrical and Electronics Engineering
North Idaho College 2008 — 2010
General
Jonathan Hoopes's Center Partners Experience January 2013 - December 2013
Job Musician, Experienced Customer Support Representative, Small Business Owner, Creative Thinker & Visionary Entrepreneur
Industry Music
Experience
ProPay January 2014 - Present
The Last Gatsby November 2012 - Present
Center Partners January 2013 - December 2013
Chesbro Music Co July 2013 - September 2013
Jamba Juice August 2012 - January 2013
Swift Aviation Group September 2009 - July 2010
Skills
Band, Music, Drums, Photography, Music Industry, Audio Engineering, Music Production, Composition, Guitar, Web Design, Inventory Management, Marketing, Online Marketing, Musical Theatre, Management, Graphic Design, Customer Service
Education
Brigham Young University - Idaho 2009 — 2015
Bachelor of Business Administration (BBA)
Mesa Community College 2009 — 2010
ProPay January 2014 - Present
The Last Gatsby November 2012 - Present
Center Partners January 2013 - December 2013
Chesbro Music Co July 2013 - September 2013
Jamba Juice August 2012 - January 2013
Swift Aviation Group September 2009 - July 2010
Skills
Band, Music, Drums, Photography, Music Industry, Audio Engineering, Music Production, Composition, Guitar, Web Design, Inventory Management, Marketing, Online Marketing, Musical Theatre, Management, Graphic Design, Customer Service
Education
Brigham Young University - Idaho 2009 — 2015
Bachelor of Business Administration (BBA)
Mesa Community College 2009 — 2010
Tristan King Tristan King's Center Partners Experience February 2001 - April 2005
Job Commercial Insurance Agent at Liberty Mutual Insurance
Industry Insurance
Experience
Liberty Mutual Insurance May 2015 - Present
Liberty Mutual Insurance September 2006 - May 2015
Center Partners February 2001 - April 2005
Southern California Soil & Testing, Inc. January 2002 - October 2003
US Army September 1999 - September 2001
Skills
Training, Customer Service, Process Improvement, Leadership, Microsoft Office, Property, Sales, Team Building, Call Centers, Strategic Planning, Insurance, Sales Management, Management, Customer Satisfaction, Coaching, Underwriting, General Insurance, Account Management, Microsoft Word, PowerPoint, Microsoft Excel
Education
American Concrete Institute 2002 — 2008
Field Tech Grade 1, Concrete Testing
North Idaho College 2005 — 2006
Social Work
A Co. 4th Eng. & C Co. 35th Eng. Battalion 1999 — 2001
Demolitions and Engineering
Coeur D Alene High School 1994 — 1997
Liberty Mutual Insurance May 2015 - Present
Liberty Mutual Insurance September 2006 - May 2015
Center Partners February 2001 - April 2005
Southern California Soil & Testing, Inc. January 2002 - October 2003
US Army September 1999 - September 2001
Skills
Training, Customer Service, Process Improvement, Leadership, Microsoft Office, Property, Sales, Team Building, Call Centers, Strategic Planning, Insurance, Sales Management, Management, Customer Satisfaction, Coaching, Underwriting, General Insurance, Account Management, Microsoft Word, PowerPoint, Microsoft Excel
Education
American Concrete Institute 2002 — 2008
Field Tech Grade 1, Concrete Testing
North Idaho College 2005 — 2006
Social Work
A Co. 4th Eng. & C Co. 35th Eng. Battalion 1999 — 2001
Demolitions and Engineering
Coeur D Alene High School 1994 — 1997
Jason Haffner Jason Haffner's Center Partners Experience August 2011 - September 2014
Job Field Network Specialist at VanRan Communications Services, Inc.
Industry Outsourcing/Offshoring
Experience
VanRan Communications Services, Inc. September 2014 - Present
Center Partners August 2011 - September 2014
VanRan Communications May 2008 - July 2011
Skills
Avaya IP Telephony, Telecommunications, Cabling, Customer Service, Customer Engagement, Customer Support, Visio, Networking, VoIP, LAN-WAN, Contact Centers, Telephony, Call Centers, Avaya, SIP, Avaya Communication..., ACD, H.323, TDM, Voice Mail, Switches, ISDN, IP PBX, Media Gateways, IVR, Avaya Technologies, Windows 7, Vendor Management
Education
avaya university 2008 — 2015
Certifications in IP office,IP telephony and Modular Messaging and Call Center Elite, Telecommunications Technology/Technician, complete
Montana Tech of the University of Montana 2006 — 2008
VanRan Communications Services, Inc. September 2014 - Present
Center Partners August 2011 - September 2014
VanRan Communications May 2008 - July 2011
Skills
Avaya IP Telephony, Telecommunications, Cabling, Customer Service, Customer Engagement, Customer Support, Visio, Networking, VoIP, LAN-WAN, Contact Centers, Telephony, Call Centers, Avaya, SIP, Avaya Communication..., ACD, H.323, TDM, Voice Mail, Switches, ISDN, IP PBX, Media Gateways, IVR, Avaya Technologies, Windows 7, Vendor Management
Education
avaya university 2008 — 2015
Certifications in IP office,IP telephony and Modular Messaging and Call Center Elite, Telecommunications Technology/Technician, complete
Montana Tech of the University of Montana 2006 — 2008
Dawn Bowles, MBA Dawn Bowles, MBA's Center Partners Experience March 2010 - August 2010
Job Customer Care Collections/HRA at Sprint
Industry Telecommunications
Experience
Sprint August 2014 - Present
CenturyLink February 2012 - March 2014
Innovative Technology July 2008 - February 2012
Center Partners March 2010 - August 2010
United Healthcare April 2009 - November 2009
Advanced Call Center Technologies March 2007 - June 2008
Skills
Microsoft Office, Customer Service, Customer Satisfaction, Accounting, Human Resources, Customer Retention, Accounts Receivable, Accounts Payable, Office Management, Office Equipment, Microsoft Excel, Microsoft Word, PowerPoint, Access, Outlook, Data Entry, Employee Training, Marketing Strategy, Product Marketing, Marketing Management, Employment Law, Legal Research, Market Research, Online Research, Online Marketing, Online Communications, Call Centers, Calendars, Cold Calling, Phone Etiquette, Photoshop, Multitasking Skills, Organizational..., Organizational..., Small Business, Corporate Law, HR Policies, Internet, Jewelry Design, Knowledge Management, Proofreading, Social Media, Windows, Apple OS, Writing
Education
King College 2012 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services, 3.583/4.0
Tusculum College 2007 — 2011
Bachelor's degree, Organizational Management
Sprint August 2014 - Present
CenturyLink February 2012 - March 2014
Innovative Technology July 2008 - February 2012
Center Partners March 2010 - August 2010
United Healthcare April 2009 - November 2009
Advanced Call Center Technologies March 2007 - June 2008
Skills
Microsoft Office, Customer Service, Customer Satisfaction, Accounting, Human Resources, Customer Retention, Accounts Receivable, Accounts Payable, Office Management, Office Equipment, Microsoft Excel, Microsoft Word, PowerPoint, Access, Outlook, Data Entry, Employee Training, Marketing Strategy, Product Marketing, Marketing Management, Employment Law, Legal Research, Market Research, Online Research, Online Marketing, Online Communications, Call Centers, Calendars, Cold Calling, Phone Etiquette, Photoshop, Multitasking Skills, Organizational..., Organizational..., Small Business, Corporate Law, HR Policies, Internet, Jewelry Design, Knowledge Management, Proofreading, Social Media, Windows, Apple OS, Writing
Education
King College 2012 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services, 3.583/4.0
Tusculum College 2007 — 2011
Bachelor's degree, Organizational Management
Joseph Petticolas Joseph Petticolas's Center Partners Experience September 2013 - Present
Job Telesales at Center Partners
Industry Outsourcing/Offshoring
Experience
Center Partners September 2013 - Present
Center Partners October 2010 - April 2011
Center Partners 2010 - 2011
Skills
Customer Service, Computer Repair, Computer Hardware, Computer Maintenance, Sales, Software Installation, Microsoft Office
Education
North Idaho College
GED and HED, GED and HED
Center Partners September 2013 - Present
Center Partners October 2010 - April 2011
Center Partners 2010 - 2011
Skills
Customer Service, Computer Repair, Computer Hardware, Computer Maintenance, Sales, Software Installation, Microsoft Office
Education
North Idaho College
GED and HED, GED and HED
Stephanie Arieno's Center Partners Experience February 2005 - July 2006
Job Photographer at Shmily Face Photography
Industry Photography
Experience
Shmily Face Photography January 2011 - Present
Merchant e-Solutions July 2009 - February 2011
Bank of America September 2008 - November 2008
ICT Group September 2006 - March 2008
Volt January 2008 - February 2008
Center Partners February 2005 - July 2006
Skills
Customer Service, Call Center, Troubleshooting, Computer Hardware, Fax, Customer Satisfaction, Data Entry, 10 Key, Phone Skills, Customer Retention, Technical Support, Software Documentation
Education
Spokane Falls Community College 2011 — 2011
Certificate of Completion, Photography
Axia College/University of Phoenix 2008 — 2008
None, General
Shmily Face Photography January 2011 - Present
Merchant e-Solutions July 2009 - February 2011
Bank of America September 2008 - November 2008
ICT Group September 2006 - March 2008
Volt January 2008 - February 2008
Center Partners February 2005 - July 2006
Skills
Customer Service, Call Center, Troubleshooting, Computer Hardware, Fax, Customer Satisfaction, Data Entry, 10 Key, Phone Skills, Customer Retention, Technical Support, Software Documentation
Education
Spokane Falls Community College 2011 — 2011
Certificate of Completion, Photography
Axia College/University of Phoenix 2008 — 2008
None, General
Kathie Shoemaker's Center Partners Experience 2006 - 2011
Job Receptionist at American Behavioral Health Systems
Industry Health, Wellness and Fitness
Experience
American Behavioral Health Systems November 2012 - Present
Office Team January 2012 - November 2012
Center Partners 2006 - 2011
Skills
Administrative..., Customer Service, Data Entry, Office Administration, Administrative..., Time Management, Telephone Skills, Microsoft Word, Access, Outlook, Spreadsheets, Leadership Development
Education
North Idaho College 2010 — 2011
AAS, Administrative Assistant and Secretarial Science, General
DD Eisenhower Sr. High, Yakima, WA 1974 — 1978
Diploma, General Studies
American Behavioral Health Systems November 2012 - Present
Office Team January 2012 - November 2012
Center Partners 2006 - 2011
Skills
Administrative..., Customer Service, Data Entry, Office Administration, Administrative..., Time Management, Telephone Skills, Microsoft Word, Access, Outlook, Spreadsheets, Leadership Development
Education
North Idaho College 2010 — 2011
AAS, Administrative Assistant and Secretarial Science, General
DD Eisenhower Sr. High, Yakima, WA 1974 — 1978
Diploma, General Studies
Greg Stoddard's Center Partners Experience May 2004 - November 2004
Job Freelance Designer at Revolutionizedesign
Industry Graphic Design
Experience
Self Employed May 2007 - Present
VandalStore January 2013 - September 2014
University of Idaho September 2008 - May 2012
Tri State Courier June 2008 - September 2008
Sticker Planet April 2006 - September 2006
FLP Softub August 2005 - September 2006
ICT Group April 2005 - August 2005
Kimmel Corporation November 2004 - February 2005
Center Partners May 2004 - November 2004
Center Partners May 2001 - December 2003
Skills
Illustrator, Adobe Creative Suite, 3D, Graphic Design, Photoshop, 3D Studio Max, InDesign, After Effects, HTML, Customer Service, Web Design, Troubleshooting, Layout, Dreamweaver, CSS, SEO, Mac, User Interface Design, Graphics, Logo Design, Final Cut Pro, Mudbox, 3D Modeling, Texturing, Data Management, Adobe Fireworks, Flash, Adobe Acrobat, Wordpress, XHTML, Torque, Unity3D, Virtools, Rigging, Storyboarding, Technical Support, Premiere
Education
University of Idaho 2007 — 2012
Bachelor’s Degree, Virtual Technology Design, Undergraduate
North Idaho College 2002 — 2007
Associate’s Degree, Graphic Design
Self Employed May 2007 - Present
VandalStore January 2013 - September 2014
University of Idaho September 2008 - May 2012
Tri State Courier June 2008 - September 2008
Sticker Planet April 2006 - September 2006
FLP Softub August 2005 - September 2006
ICT Group April 2005 - August 2005
Kimmel Corporation November 2004 - February 2005
Center Partners May 2004 - November 2004
Center Partners May 2001 - December 2003
Skills
Illustrator, Adobe Creative Suite, 3D, Graphic Design, Photoshop, 3D Studio Max, InDesign, After Effects, HTML, Customer Service, Web Design, Troubleshooting, Layout, Dreamweaver, CSS, SEO, Mac, User Interface Design, Graphics, Logo Design, Final Cut Pro, Mudbox, 3D Modeling, Texturing, Data Management, Adobe Fireworks, Flash, Adobe Acrobat, Wordpress, XHTML, Torque, Unity3D, Virtools, Rigging, Storyboarding, Technical Support, Premiere
Education
University of Idaho 2007 — 2012
Bachelor’s Degree, Virtual Technology Design, Undergraduate
North Idaho College 2002 — 2007
Associate’s Degree, Graphic Design
Birchard Hayes Birchard Hayes's Center Partners Experience August 2012 - July 2014
Job Software Engineer, Craftsman, and Architect
Industry Computer Software
Experience
LogRhythm July 2014 - Present
Center Partners August 2012 - July 2014
ADP June 2012 - August 2012
Los Alamos National Laboratory July 2003 - April 2012
Los Alamos National Laboratory 2008 - 2011
College of Santa Fe March 2004 - March 2009
Los Alamos National Laboratory January 1998 - August 2000
U.S. Army Infantry August 1985 - August 1989
Skills
Software Design, Java, C#, Microsoft SQL Server, Programming, JavaScript, C++, Databases, .NET, Distributed Systems, Integration, OOP, C/C++ STL, Software Engineering, SQL, Object Oriented Design, JavaScript Frameworks, Software Development, Eclipse, Agile Methodologies, Apache, Unix, Multithreading, Networking, Subversion, Enterprise Architecture, Web Services, Scrum, Test Driven Development, Git, Atlassian JIRA, Service Oriented..., Linux, SOA, XML, SDLC, REST, JIRA, Web Applications, System Architecture, IIS
Education
Santa Fe University of Art and Design 2002 — 2003
BS, Computer Science
The University of New Mexico 1996 — 2002
Computer Science, Mathematics
Philadelphia College of Art 1983 — 1984
Fine Art
LogRhythm July 2014 - Present
Center Partners August 2012 - July 2014
ADP June 2012 - August 2012
Los Alamos National Laboratory July 2003 - April 2012
Los Alamos National Laboratory 2008 - 2011
College of Santa Fe March 2004 - March 2009
Los Alamos National Laboratory January 1998 - August 2000
U.S. Army Infantry August 1985 - August 1989
Skills
Software Design, Java, C#, Microsoft SQL Server, Programming, JavaScript, C++, Databases, .NET, Distributed Systems, Integration, OOP, C/C++ STL, Software Engineering, SQL, Object Oriented Design, JavaScript Frameworks, Software Development, Eclipse, Agile Methodologies, Apache, Unix, Multithreading, Networking, Subversion, Enterprise Architecture, Web Services, Scrum, Test Driven Development, Git, Atlassian JIRA, Service Oriented..., Linux, SOA, XML, SDLC, REST, JIRA, Web Applications, System Architecture, IIS
Education
Santa Fe University of Art and Design 2002 — 2003
BS, Computer Science
The University of New Mexico 1996 — 2002
Computer Science, Mathematics
Philadelphia College of Art 1983 — 1984
Fine Art
Philip Ambrosetti Philip Ambrosetti's Center Partners Experience September 2012 - September 2013
Job Financial Billing Rep at Liberty Mutual Insurance
Industry Insurance
Experience
Liberty Mutual Insurance June 2014 - Present
Liberty Mutual Insurance September 2013 - June 2014
Center Partners September 2012 - September 2013
Center Partners February 2012 - September 2012
Center Partners May 2011 - February 2012
United States Soccer Federation August 2003 - January 2012
Ardent Flame Designs, LLC September 2010 - May 2011
Ferreus Wines Inc March 2009 - September 2010
Skills
Sales, Customer Service, Leadership, Call Centers, Coaching, Employee Training, Management, Performance Management, Customer Satisfaction, Conflict Resolution, Leadership Development, Training, Soft Skills, Call Center, Customer Relations, Training & Development, Adult Education, Behavior Based Coaching, Workforce Management, Data Analysis, Communication, Auto Claims, Claims Handling, Telephone Skills, Team Building, Time Management, Microsoft Office, Process Improvement, Microsoft Excel
Education
Western Governors University 2015 — 2017
Bachelor of Science (B.S.), Business Management
North Idaho College 2012 — 2013
General Studies, Business
North Idaho College 2008 — 2010
Psychology
Our Lady Of Victory School 2004 — 2008
High School Diploma
Liberty Mutual Insurance June 2014 - Present
Liberty Mutual Insurance September 2013 - June 2014
Center Partners September 2012 - September 2013
Center Partners February 2012 - September 2012
Center Partners May 2011 - February 2012
United States Soccer Federation August 2003 - January 2012
Ardent Flame Designs, LLC September 2010 - May 2011
Ferreus Wines Inc March 2009 - September 2010
Skills
Sales, Customer Service, Leadership, Call Centers, Coaching, Employee Training, Management, Performance Management, Customer Satisfaction, Conflict Resolution, Leadership Development, Training, Soft Skills, Call Center, Customer Relations, Training & Development, Adult Education, Behavior Based Coaching, Workforce Management, Data Analysis, Communication, Auto Claims, Claims Handling, Telephone Skills, Team Building, Time Management, Microsoft Office, Process Improvement, Microsoft Excel
Education
Western Governors University 2015 — 2017
Bachelor of Science (B.S.), Business Management
North Idaho College 2012 — 2013
General Studies, Business
North Idaho College 2008 — 2010
Psychology
Our Lady Of Victory School 2004 — 2008
High School Diploma
Shaun Burke's Center Partners Experience 2004 - 2005
Job Director of Clinical Services at New Light, Inc.
Industry Mental Health Care
Experience
New Light August 2013 - Present
Service Access & Managment, Inc. August 2012 - August 2014
Venango County Human Services May 2009 - January 2013
Cornell Abraxas September 2007 - May 2009
Cornell Abraxas May 2007 - September 2007
Associates in Counseling and Child Guidance 2005 - 2007
Center Partners 2004 - 2005
The Connection Center July 2001 - July 2004
The Impact Group 2000 - 2003
Burke Counseling Center January 1999 - February 2001
Skills
Psychotherapy, Adolescents, Career Counseling, Case Managment, Treatment, Leadership Development, Organizational..., Training, Team Building, Therapists, Mental Health, Employee Training, Psychology, Program Development, Family Therapy, Counseling Psychology, Outplacement, Interviews, Job Search Strategies, Behavioral Health, Coaching, Resume Writing, Mental Health Counseling, Crisis Intervention, Leadership, Social Services, Eye Movement..., Functional Behavior..., Positive Behavior..., Career Management, Job Search, CBT, Conflict Resolution, Workshop Facilitation, Psychological Assessment, Clinical Supervision, Group Therapy, Child Development, Community Outreach, Career Development, Mindfulness, Personal Development, Staff Development, Self-esteem, Career Assessment, Nonprofits, Youth Development, Program Evaluation, Volunteer Management, Job Coaching
Education
Saint Mary-of-the-Woods College 2004 — 2005
Theology
Lindenwood University 1995 — 1998
MA, Psychology
Lindenwood University 1990 — 1994
BA, Psychology
Duchesne High School 1986 — 1990
New Light August 2013 - Present
Service Access & Managment, Inc. August 2012 - August 2014
Venango County Human Services May 2009 - January 2013
Cornell Abraxas September 2007 - May 2009
Cornell Abraxas May 2007 - September 2007
Associates in Counseling and Child Guidance 2005 - 2007
Center Partners 2004 - 2005
The Connection Center July 2001 - July 2004
The Impact Group 2000 - 2003
Burke Counseling Center January 1999 - February 2001
Skills
Psychotherapy, Adolescents, Career Counseling, Case Managment, Treatment, Leadership Development, Organizational..., Training, Team Building, Therapists, Mental Health, Employee Training, Psychology, Program Development, Family Therapy, Counseling Psychology, Outplacement, Interviews, Job Search Strategies, Behavioral Health, Coaching, Resume Writing, Mental Health Counseling, Crisis Intervention, Leadership, Social Services, Eye Movement..., Functional Behavior..., Positive Behavior..., Career Management, Job Search, CBT, Conflict Resolution, Workshop Facilitation, Psychological Assessment, Clinical Supervision, Group Therapy, Child Development, Community Outreach, Career Development, Mindfulness, Personal Development, Staff Development, Self-esteem, Career Assessment, Nonprofits, Youth Development, Program Evaluation, Volunteer Management, Job Coaching
Education
Saint Mary-of-the-Woods College 2004 — 2005
Theology
Lindenwood University 1995 — 1998
MA, Psychology
Lindenwood University 1990 — 1994
BA, Psychology
Duchesne High School 1986 — 1990
Thomas Calvert's Center Partners Experience 2006 - 2007
Job Real Estate Agent @ RE/MAX Landan
Industry Real Estate
Experience
Re/Max Landan Real Estate November 2007 - Present
MortgageBrokers.com January 2005 - September 2009
Center Partners 2006 - 2007
Skills
Real Estate, Negotiation, First Time Home Buyers, Investment Properties, Sales, Condos, Marketing, Selling, Listings, Account Management, Sellers, Residential Homes, Relocation, Property, Real Estate Transactions, Foreclosures, Investors, Sales Management, Buyers, Buyer Representation, Finance, Contract Negotiation, Customer Service, Investments, Single Family Homes
Education
The University of Lethbridge 1998 — 2002
B.Mgt, Marketing
Re/Max Landan Real Estate November 2007 - Present
MortgageBrokers.com January 2005 - September 2009
Center Partners 2006 - 2007
Skills
Real Estate, Negotiation, First Time Home Buyers, Investment Properties, Sales, Condos, Marketing, Selling, Listings, Account Management, Sellers, Residential Homes, Relocation, Property, Real Estate Transactions, Foreclosures, Investors, Sales Management, Buyers, Buyer Representation, Finance, Contract Negotiation, Customer Service, Investments, Single Family Homes
Education
The University of Lethbridge 1998 — 2002
B.Mgt, Marketing
Kathie Shoemaker Kathie Shoemaker's Center Partners Experience May 2008 - November 2011
Job Receptionist at American Behavioral Health Systems
Industry Hospital & Health Care
Experience
American Behavioral Health Systems November 2012 - Present
Office Team January 2012 - November 2012
Center Partners May 2008 - November 2011
Education
North Idaho College 2010 — 2012
AS, Administrative Professional
American Behavioral Health Systems November 2012 - Present
Office Team January 2012 - November 2012
Center Partners May 2008 - November 2011
Education
North Idaho College 2010 — 2012
AS, Administrative Professional
Audra Delahunty Audra Delahunty's Center Partners Experience 2012 - 2013
Job Cashiering at Kmart
Industry Public Safety
Experience
Kmart Corporation October 2013 - Present
Kmart October 2013 - February 2014
Center Partners 2012 - 2013
Coeur d Alene Resort - Dockside Kitchen March 2009 - January 2012
Supporters of Abuse Free Environments January 2008 - January 2009
Skills
Phone Etiquette, Office Equipment, Bachelors of Science in..., Crisis Intervention, Cooking, Computers, Domestic Violence..., Developmental..., Writing, Mental Health, Tutoring, 10 Key, Oral & Written..., Organization, Outstanding time..., Reliability
Education
Lewis-Clark State College 2005 — 2007
Bachelors of Science Degree, Justice Studies
North Idaho College 2002 — 2005
Certificate, Human Services, General
Kmart Corporation October 2013 - Present
Kmart October 2013 - February 2014
Center Partners 2012 - 2013
Coeur d Alene Resort - Dockside Kitchen March 2009 - January 2012
Supporters of Abuse Free Environments January 2008 - January 2009
Skills
Phone Etiquette, Office Equipment, Bachelors of Science in..., Crisis Intervention, Cooking, Computers, Domestic Violence..., Developmental..., Writing, Mental Health, Tutoring, 10 Key, Oral & Written..., Organization, Outstanding time..., Reliability
Education
Lewis-Clark State College 2005 — 2007
Bachelors of Science Degree, Justice Studies
North Idaho College 2002 — 2005
Certificate, Human Services, General
Shilo Lord-Flynn Shilo Lord-Flynn's Center Partners Experience February 2009 - February 2010
Job Customer Service Specialist at Group Health Cooperative
Industry Hospital & Health Care
Experience
Liberty Mutual Insurance August 2013 - August 2014
Group Health Cooperative January 2011 - January 2013
Provisional Recruiting + Staffing June 2010 - January 2011
Center Partners February 2009 - February 2010
Skills
Board of Directors, Project Management, Volunteer Management, Document Management, Event Management, Grassroots Organizing, Project Planning, Event Planning, Health Insurance, Technical Support, Customer Service, Customer Support, Document Drafting, Graphic Design, Coordination, Cashiering, Non-profit Volunteer
Education
ITT Technical Institute-Spokane Valley 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Project Management
ITT Technical Institute-Spokane Valley 2009 — 2011
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
Liberty Mutual Insurance August 2013 - August 2014
Group Health Cooperative January 2011 - January 2013
Provisional Recruiting + Staffing June 2010 - January 2011
Center Partners February 2009 - February 2010
Skills
Board of Directors, Project Management, Volunteer Management, Document Management, Event Management, Grassroots Organizing, Project Planning, Event Planning, Health Insurance, Technical Support, Customer Service, Customer Support, Document Drafting, Graphic Design, Coordination, Cashiering, Non-profit Volunteer
Education
ITT Technical Institute-Spokane Valley 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Project Management
ITT Technical Institute-Spokane Valley 2009 — 2011
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
Tarah Baguio Tarah Baguio's Center Partners Experience April 2011 - September 2011
Job Student at North Idaho College
Industry Media Production
Experience
North Idaho College August 2012 - Present
Center Partners April 2011 - September 2011
HMS Host April 2010 - October 2010
Kuakini Health System February 2009 - July 2009
Rehabilitation Hospital of the Pacific January 2007 - July 2009
Wahiawa General Hospital February 2001 - July 2009
Jamba Juice, LLC May 2005 - January 2007
Skills
Switchboard Operator, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Publisher, Food Preparation, Multi-line Phone, Front Office, Back Office, Filing, Photocopier, Team Leadership, Microsoft Office, Data Entry, Outlook, Training, Invoicing, Human Resources, Call Centers, Payroll, Sales, Administrative...
Education
North Idaho College 2011 — 2016
Associates of Science, Communication, General
Leeward Community College 2002 — 2003
Office Administration Technology
Hawaii Job Corps 1998 — 1999
Certificate, Business Occupations
Alu Like, Inc 1997 — 1997
Certicate, Office Systems Technology
Leilehua High School 1992 — 1996
General Studies, High School/Secondary Diplomas and Certificates
North Idaho College August 2012 - Present
Center Partners April 2011 - September 2011
HMS Host April 2010 - October 2010
Kuakini Health System February 2009 - July 2009
Rehabilitation Hospital of the Pacific January 2007 - July 2009
Wahiawa General Hospital February 2001 - July 2009
Jamba Juice, LLC May 2005 - January 2007
Skills
Switchboard Operator, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Publisher, Food Preparation, Multi-line Phone, Front Office, Back Office, Filing, Photocopier, Team Leadership, Microsoft Office, Data Entry, Outlook, Training, Invoicing, Human Resources, Call Centers, Payroll, Sales, Administrative...
Education
North Idaho College 2011 — 2016
Associates of Science, Communication, General
Leeward Community College 2002 — 2003
Office Administration Technology
Hawaii Job Corps 1998 — 1999
Certificate, Business Occupations
Alu Like, Inc 1997 — 1997
Certicate, Office Systems Technology
Leilehua High School 1992 — 1996
General Studies, High School/Secondary Diplomas and Certificates
Bradley Robb Bradley Robb's Center Partners Experience Heavy Equipment OperatorSelland ConstructionMarch 2008 - December 2008
Job VST at Center Partners
Industry Outsourcing/Offshoring
Experience
Center Partners Heavy Equipment OperatorSelland ConstructionMarch 2008 - December 2008
US Army September 2006 - March 2007
Education
North Idaho College 2007 — 2009
Criminal Justice, Law Enforcement
Argonaut High School 2002 — 2006
Center Partners Heavy Equipment OperatorSelland ConstructionMarch 2008 - December 2008
US Army September 2006 - March 2007
Education
North Idaho College 2007 — 2009
Criminal Justice, Law Enforcement
Argonaut High School 2002 — 2006
Ruchi Ally Ruchi Ally's Center Partners Experience May 2011 - August 2011
Job Student for Accounting
Industry Accounting
Experience
National Credit Services March 2013 - May 2013
Chic Physique Fitness, LLC March 2012 - March 2013
Sears Holdings Corporation July 2011 - February 2012
Center Partners May 2011 - August 2011
Center Partners May 2011 - August 2011
Jamie Velandra Photography January 2009 - June 2011
Rite Aid May 2007 - September 2007
Skills
Customer Service, Finance, Marketing, Sales, Nannies, Administrative..., Receptions, Government, Banking, Accounting, Foreign Languages, Experience Working with..., Microsoft Word, Microsoft Office, Business Relationship..., Typing
Education
Spokane Community College 2012 — 2012
Associate's degree, Accounting and Business/Management
Spokane Falls Community College 2011 — 2012
Associate of Arts (AA), Business Administration and Management, General
North Centeral 2008 — 2008
Registered Nursing Assistant, Nursing
I was home-schooled 2003 — 2005
High School Diploma, High School/Secondary Diplomas and Certificates
National Credit Services March 2013 - May 2013
Chic Physique Fitness, LLC March 2012 - March 2013
Sears Holdings Corporation July 2011 - February 2012
Center Partners May 2011 - August 2011
Center Partners May 2011 - August 2011
Jamie Velandra Photography January 2009 - June 2011
Rite Aid May 2007 - September 2007
Skills
Customer Service, Finance, Marketing, Sales, Nannies, Administrative..., Receptions, Government, Banking, Accounting, Foreign Languages, Experience Working with..., Microsoft Word, Microsoft Office, Business Relationship..., Typing
Education
Spokane Community College 2012 — 2012
Associate's degree, Accounting and Business/Management
Spokane Falls Community College 2011 — 2012
Associate of Arts (AA), Business Administration and Management, General
North Centeral 2008 — 2008
Registered Nursing Assistant, Nursing
I was home-schooled 2003 — 2005
High School Diploma, High School/Secondary Diplomas and Certificates
Nicklaus Ganje's Center Partners Experience May 2011 - August 2014
Job Customer Service Supervisor at Center Partners
Industry Outsourcing/Offshoring
Experience
Constant Contact September 2014 - Present
Center Partners May 2011 - August 2014
Center Partners August 2010 - May 2011
Pizza Hut August 2006 - July 2007
Skills
Workforce Management, Customer Service, Technical Support, Call Centers, Customer Retention, Telemarketing, Customer Satisfaction, Performance Management, Customer Experience, Avaya, BPO, Process Improvement, Team Leadership, Training, Call Center Development, Avaya Technologies
Education
University of Kansas 1999 — 2005
Business Administration and Management, General
Decatur Community High Junior/Senior High School 1992 — 1999
Constant Contact September 2014 - Present
Center Partners May 2011 - August 2014
Center Partners August 2010 - May 2011
Pizza Hut August 2006 - July 2007
Skills
Workforce Management, Customer Service, Technical Support, Call Centers, Customer Retention, Telemarketing, Customer Satisfaction, Performance Management, Customer Experience, Avaya, BPO, Process Improvement, Team Leadership, Training, Call Center Development, Avaya Technologies
Education
University of Kansas 1999 — 2005
Business Administration and Management, General
Decatur Community High Junior/Senior High School 1992 — 1999
Lindell Corney Lindell Corney's Center Partners Experience January 2012 - September 2012
Job Customer Care Representive at Xerox
Industry Construction
Experience
Xerox September 2012 - Present
Center Partners January 2012 - September 2012
Lowe's Home Improvement April 2010 - December 2011
Dulles Electric Supply April 2004 - February 2010
United Airlines January 1997 - January 2003
Skills
Computers, ACSM, Medicare Part D, Medicare Prescription..., Project Bidding, Project Management, Architectural Lighting
Education
Northern Virginia Community College 2009 — 2012
Business Administration
AS at Northern Virginia Community College
Xerox September 2012 - Present
Center Partners January 2012 - September 2012
Lowe's Home Improvement April 2010 - December 2011
Dulles Electric Supply April 2004 - February 2010
United Airlines January 1997 - January 2003
Skills
Computers, ACSM, Medicare Part D, Medicare Prescription..., Project Bidding, Project Management, Architectural Lighting
Education
Northern Virginia Community College 2009 — 2012
Business Administration
AS at Northern Virginia Community College
Lauren Kurtz Lauren Kurtz's Center Partners Experience June 2010 - October 2011
Job ID Administrator at IBM
Industry Information Technology and Services
Experience
IBM April 2012 - November 2012
Center Partners June 2010 - October 2011
Skills
Linux System..., SunOS, Windows System..., AS400 Administration, Active Directory..., Lotus Notes, Lotus Symphony, Customer Service, Direct Sales, Call Center, Multi-line Phone, Microsoft Office, Microsoft Excel, Microsoft Word, 10 Key, Workforce Management, Windows 7, Call Centers, Customer Satisfaction, Software Documentation
Education
Red Rocks Community College 2012 — 2014
Associate of Arts (A.A.), Business/Commerce, General
IBM April 2012 - November 2012
Center Partners June 2010 - October 2011
Skills
Linux System..., SunOS, Windows System..., AS400 Administration, Active Directory..., Lotus Notes, Lotus Symphony, Customer Service, Direct Sales, Call Center, Multi-line Phone, Microsoft Office, Microsoft Excel, Microsoft Word, 10 Key, Workforce Management, Windows 7, Call Centers, Customer Satisfaction, Software Documentation
Education
Red Rocks Community College 2012 — 2014
Associate of Arts (A.A.), Business/Commerce, General
Austin Joseph Austin Joseph's Center Partners Experience November 2006 - March 2007
Job Musician, Engineer
Industry Fine Art
Experience
Jadyn Kaplan Trust September 2013 - Present
V-Tunes Music April 2008 - Present
V-Tunes Music April 2008 - Present
Craze Agency October 2010 - February 2015
Blue May 2012 - October 2012
Joseph Brothers Construction May 2001 - September 2011
Dam Bar & Grille October 2002 - January 2008
Center Partners November 2006 - March 2007
Skills
Singing, Acting, Entertainment, Music, Guitar, Bartending, Bar Management, Audio Editing, Musical Theatre, Film Acting, Songwriting, Talent Booking, Commercials, Film, Voice Over, C, C++, CAD, PCB Design, KiCAD, OrCAD, Verilog, Digital Circuit Design, Avionics Design, Avionics, Programmable Logic, Mathematics, Linux, Unix, Windows, Git, Github, Synapticad, Oscilloscope
Education
Portland State University 2014 — 2016
Bachelor of Science (BS)
Southern Utah University 2005 — 2012
Jadyn Kaplan Trust September 2013 - Present
V-Tunes Music April 2008 - Present
V-Tunes Music April 2008 - Present
Craze Agency October 2010 - February 2015
Blue May 2012 - October 2012
Joseph Brothers Construction May 2001 - September 2011
Dam Bar & Grille October 2002 - January 2008
Center Partners November 2006 - March 2007
Skills
Singing, Acting, Entertainment, Music, Guitar, Bartending, Bar Management, Audio Editing, Musical Theatre, Film Acting, Songwriting, Talent Booking, Commercials, Film, Voice Over, C, C++, CAD, PCB Design, KiCAD, OrCAD, Verilog, Digital Circuit Design, Avionics Design, Avionics, Programmable Logic, Mathematics, Linux, Unix, Windows, Git, Github, Synapticad, Oscilloscope
Education
Portland State University 2014 — 2016
Bachelor of Science (BS)
Southern Utah University 2005 — 2012
Lisa Goodson Lisa Goodson's Center Partners Experience November 2004 - July 2006
Job Independent Agent at Aflac
Industry Insurance
Experience
Coldwater Creek July 2006 - Present
Center Partners November 2004 - July 2006
Skills
Customer Service, Retail, PowerPoint, Microsoft Excel, Microsoft Word, Customer Experience, Data Entry, Customer Satisfaction
Education
University of Phoenix 2010 — 2012
Bachelor’s of Science, Psychology
University of Phoenix 2009 — 2010
Associates of Arts, Health Care Administration/Medical Records
North Idaho College 2002 — 2003
No Degree Obtained, Foreign Languages and Literatures, General
Coldwater Creek July 2006 - Present
Center Partners November 2004 - July 2006
Skills
Customer Service, Retail, PowerPoint, Microsoft Excel, Microsoft Word, Customer Experience, Data Entry, Customer Satisfaction
Education
University of Phoenix 2010 — 2012
Bachelor’s of Science, Psychology
University of Phoenix 2009 — 2010
Associates of Arts, Health Care Administration/Medical Records
North Idaho College 2002 — 2003
No Degree Obtained, Foreign Languages and Literatures, General
Ashley Piaskowski Ashley Piaskowski's Center Partners Experience 2005 - 2008
Job Senior Account Manager & Marketing Director at Advanced Benefits
Industry Insurance
Experience
Advanced Benefits August 2015 - Present
Heritage Health FQHC July 2013 - August 2015
Bardenay Restaurant & Distillery May 2011 - June 2013
Lewis-Clark State College January 2009 - May 2011
Center Partners 2005 - 2008
Target 2000 - 2004
Skills
Public Relations, Restaurant Management, Scheduling, Customer Service, Non-profits, Press Releases, Project Planning, Staff Development, Microsoft Office, Social Networking, Public Speaking, Adobe Creative Suite, Website Development, Marketing Communications, Email Marketing, Event Management, Employee Relations, Employee Training, Employee Management, Organizational..., Labor Management, Human Resources, Non-profit Board..., Nonprofits, Fundraising, Graphic Design, Marketing, Budgets, Community Outreach, Leadership, Management, Training, Recruiting, PowerPoint, Sales, Community Development, Event Planning, Microsoft Excel, Program Management, Research, Policy, Social Media, Process Scheduler, Strategic Planning, Team Building, Volunteer Management, Leadership Development, Social Media Marketing, Program Development
Education
Lewis-Clark State College 2003 — 2006
Bachelor of Business Administration (B.B.A.), Marketing
Lewis-Clark State College 2003 — 2005
Business Administration, Marketing
North Idaho College 2000 — 2003
Associate of Science, Business, Marketing, Political Science, Art
Advanced Benefits August 2015 - Present
Heritage Health FQHC July 2013 - August 2015
Bardenay Restaurant & Distillery May 2011 - June 2013
Lewis-Clark State College January 2009 - May 2011
Center Partners 2005 - 2008
Target 2000 - 2004
Skills
Public Relations, Restaurant Management, Scheduling, Customer Service, Non-profits, Press Releases, Project Planning, Staff Development, Microsoft Office, Social Networking, Public Speaking, Adobe Creative Suite, Website Development, Marketing Communications, Email Marketing, Event Management, Employee Relations, Employee Training, Employee Management, Organizational..., Labor Management, Human Resources, Non-profit Board..., Nonprofits, Fundraising, Graphic Design, Marketing, Budgets, Community Outreach, Leadership, Management, Training, Recruiting, PowerPoint, Sales, Community Development, Event Planning, Microsoft Excel, Program Management, Research, Policy, Social Media, Process Scheduler, Strategic Planning, Team Building, Volunteer Management, Leadership Development, Social Media Marketing, Program Development
Education
Lewis-Clark State College 2003 — 2006
Bachelor of Business Administration (B.B.A.), Marketing
Lewis-Clark State College 2003 — 2005
Business Administration, Marketing
North Idaho College 2000 — 2003
Associate of Science, Business, Marketing, Political Science, Art
Daylene Mary Dewey Daylene Mary Dewey's Center Partners Experience 2001 - 2004
Job Training Specialist at Alliance Data
Industry Education Management
Experience
Alliance Data November 2014 - Present
Alliance Data November 2014 - Present
Insurance Solutions Inc. September 2007 - August 2014
Family Dollar Distribution Center January 2013 - June 2013
SecureAlert 2004 - 2006
Center Partners 2001 - 2004
eMake 1999 - 2001
MEI Solutions 1995 - 1998
Vertical Marketing 1995 - 1996
Skills
Microsoft Office, Customer Service, Public Speaking, Coaching, Call Center, Supervisory Skills, Curriculum Design, Leadership Development, Instructional Design, Team Building, Customer Relations, Organizational..., Problem Solving, Team Leadership, Call Centers, Management, Recruiting, Program Management, Training, Strategic Planning, Employee Training, Leadership, Sales, Interviews, Time Management, Start-ups, Networking, Staff Development, Project Planning, E-Learning, Onboarding, Change Management, Operations Management, Performance Management, Employee Benefits, Process Improvement, Project Management, Administration, Entrepreneurship, Employee Relations, Account Management, Policy, Conflict Resolution, Human Resources, Instructor-led Training, Business Development, Consulting, Budgets, Adult Education, CRM
Education
Seattle Pacific University 1977 — 1979
Master Program, Education
University of Idaho 1973 — 1977
B.S. - Education, Child Development and Education
Queen Anne High School 1971 — 1973
Diploma, General Studies
Alliance Data November 2014 - Present
Alliance Data November 2014 - Present
Insurance Solutions Inc. September 2007 - August 2014
Family Dollar Distribution Center January 2013 - June 2013
SecureAlert 2004 - 2006
Center Partners 2001 - 2004
eMake 1999 - 2001
MEI Solutions 1995 - 1998
Vertical Marketing 1995 - 1996
Skills
Microsoft Office, Customer Service, Public Speaking, Coaching, Call Center, Supervisory Skills, Curriculum Design, Leadership Development, Instructional Design, Team Building, Customer Relations, Organizational..., Problem Solving, Team Leadership, Call Centers, Management, Recruiting, Program Management, Training, Strategic Planning, Employee Training, Leadership, Sales, Interviews, Time Management, Start-ups, Networking, Staff Development, Project Planning, E-Learning, Onboarding, Change Management, Operations Management, Performance Management, Employee Benefits, Process Improvement, Project Management, Administration, Entrepreneurship, Employee Relations, Account Management, Policy, Conflict Resolution, Human Resources, Instructor-led Training, Business Development, Consulting, Budgets, Adult Education, CRM
Education
Seattle Pacific University 1977 — 1979
Master Program, Education
University of Idaho 1973 — 1977
B.S. - Education, Child Development and Education
Queen Anne High School 1971 — 1973
Diploma, General Studies
Evan Emerson's Center Partners Experience January 2003 - August 2003
Job Customer Experience Manager at Verizon Wireless
Industry Wireless
Experience
Verizon Wireless August 2014 - Present
Verizon Wireless August 2012 - August 2014
lakeside pediatrics and adolescent medicine October 2008 - March 2010
Dave Smith Autostar Superstore May 2004 - August 2007
Center Partners January 2003 - August 2003
Kirby Company March 2001 - August 2001
Skills
Experienced Sales..., Customer Service, Sales Management, Customer Support, Customer Engagement, Sales Process, Medical Education, Medical Documentation, Medical Terminology, Medical Technology, Microbiology, Chemistry, Biochemistry, Medical Devices, Microsoft Office, Microsoft Excel, Microsoft Word, Spreadsheets, Power Point and Power..., Customer Retention, Sales, Call Centers, Customer Satisfaction, Direct Sales, Wireless, Time Management, Account Management, Employee Training, Data Entry, Outside Sales, Customer Acquisition, Outlook, Long-term Customer..., Healthcare, Networking, Team Building, Teamwork, Team Leadership, Sales Prospecting, Cpr Certified, Quotas, Sales Presentations, Cold Calling, Critical Thinking, Qualifying Prospects, Building Relationships, Medicine, Training, Goal Oriented, Retail Sales
Education
University of Idaho 2010 — 2012
Bachelor's of Science, Psychology
North Idaho College 2007 — 2008
Technical Certificate, Licensed Practical/Vocational Nurse Training
Verizon Wireless August 2014 - Present
Verizon Wireless August 2012 - August 2014
lakeside pediatrics and adolescent medicine October 2008 - March 2010
Dave Smith Autostar Superstore May 2004 - August 2007
Center Partners January 2003 - August 2003
Kirby Company March 2001 - August 2001
Skills
Experienced Sales..., Customer Service, Sales Management, Customer Support, Customer Engagement, Sales Process, Medical Education, Medical Documentation, Medical Terminology, Medical Technology, Microbiology, Chemistry, Biochemistry, Medical Devices, Microsoft Office, Microsoft Excel, Microsoft Word, Spreadsheets, Power Point and Power..., Customer Retention, Sales, Call Centers, Customer Satisfaction, Direct Sales, Wireless, Time Management, Account Management, Employee Training, Data Entry, Outside Sales, Customer Acquisition, Outlook, Long-term Customer..., Healthcare, Networking, Team Building, Teamwork, Team Leadership, Sales Prospecting, Cpr Certified, Quotas, Sales Presentations, Cold Calling, Critical Thinking, Qualifying Prospects, Building Relationships, Medicine, Training, Goal Oriented, Retail Sales
Education
University of Idaho 2010 — 2012
Bachelor's of Science, Psychology
North Idaho College 2007 — 2008
Technical Certificate, Licensed Practical/Vocational Nurse Training
Jazmin Castellon Jazmin Castellon's Center Partners Experience August 2013 - March 2014
Job Financial Advisor at World Financial Group (WFG)
Industry Financial Services
Experience
World Financial Group (WFG) July 2013 - Present
Center Partners August 2013 - March 2014
Green Tea HP February 2013 - July 2013
99 Cents Only Stores November 2011 - November 2012
Skills
Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Office, Call Centers, Time Management, Outlook, Microsoft Word, Sales, Training, PowerPoint, Leadership, Data Entry, Management, Team Leadership, Retail, Team Building, Teamwork, Access, Inventory Management, Coaching
Education
Stevens Henager College 2013 — 2016
Bachelor of Business Administration (BBA)
Bell High School 2008 — 2012
World Financial Group (WFG) July 2013 - Present
Center Partners August 2013 - March 2014
Green Tea HP February 2013 - July 2013
99 Cents Only Stores November 2011 - November 2012
Skills
Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Office, Call Centers, Time Management, Outlook, Microsoft Word, Sales, Training, PowerPoint, Leadership, Data Entry, Management, Team Leadership, Retail, Team Building, Teamwork, Access, Inventory Management, Coaching
Education
Stevens Henager College 2013 — 2016
Bachelor of Business Administration (BBA)
Bell High School 2008 — 2012
Brandi Duncan Brandi Duncan's Center Partners Experience June 2001 - May 2002
Job Telephonic Agent at Qualfon/Center Partners
Industry Executive Office
Experience
Qualfon/Center Partners June 2014 - Present
Home January 2014 - June 2014
Peak1 Administration January 2013 - January 2014
Wal-Mart July 2010 - December 2012
Confidential Investigations May 2009 - January 2010
TeamChild May 2006 - March 2009
Provisional Staffing Services April 2006 - May 2006
Law Office of Arthur H. Toreson Jr. September 2002 - November 2005
Stop n Go September 2000 - March 2004
Center Partners June 2001 - May 2002
Skills
Office Administration, Customer Service, Office Management, Invoicing, Administrative..., Bookkeeping, Microsoft Excel, Microsoft Office, Microsoft Word, Paralegals, Claims Handling, Office 2010, Database Administration, Data Entry, Time Management, Telephone Skills, Payroll, QuickBooks, Filing, Interviews, Spreadsheets, File Management, Fax, Analysis, 10 Key
Education
Spokane Community College 2000 — 2003
A.A.S. Paralegal Degree, Paralegal
East Valley High School 1994 — 1995
High School Diploma, General Studies
University of Phoenix 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Criminal Justice Administration and Management, 3.0
Qualfon/Center Partners June 2014 - Present
Home January 2014 - June 2014
Peak1 Administration January 2013 - January 2014
Wal-Mart July 2010 - December 2012
Confidential Investigations May 2009 - January 2010
TeamChild May 2006 - March 2009
Provisional Staffing Services April 2006 - May 2006
Law Office of Arthur H. Toreson Jr. September 2002 - November 2005
Stop n Go September 2000 - March 2004
Center Partners June 2001 - May 2002
Skills
Office Administration, Customer Service, Office Management, Invoicing, Administrative..., Bookkeeping, Microsoft Excel, Microsoft Office, Microsoft Word, Paralegals, Claims Handling, Office 2010, Database Administration, Data Entry, Time Management, Telephone Skills, Payroll, QuickBooks, Filing, Interviews, Spreadsheets, File Management, Fax, Analysis, 10 Key
Education
Spokane Community College 2000 — 2003
A.A.S. Paralegal Degree, Paralegal
East Valley High School 1994 — 1995
High School Diploma, General Studies
University of Phoenix 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Criminal Justice Administration and Management, 3.0
Stacey Cady Stacey Cady's Center Partners Experience March 2002 - June 2005
Job Home health Caretaker
Industry Hospital & Health Care
Experience
Alice Coffey June 2006 - Present
Alice Coffey June 2005 - Present
Beehive Homes March 2006 - June 2006
Center Partners March 2002 - June 2005
Center PartnersCoeur d March 2002 - June 2005
Sonja’s Cleaner by Nature October 2001 - January 2002
Hico gas station August 1999 - July 2001
Skills
Typing, spanish, friendly, patient, positive, Positive Change, Positive Team Player, Easily Adaptable, Spanish, Sales, Teamwork
Education
Hunter High School 1990 — 1991
high school diploma
Hunter High School
High School Diploma
North Idaho College
some college
Alice Coffey June 2006 - Present
Alice Coffey June 2005 - Present
Beehive Homes March 2006 - June 2006
Center Partners March 2002 - June 2005
Center PartnersCoeur d March 2002 - June 2005
Sonja’s Cleaner by Nature October 2001 - January 2002
Hico gas station August 1999 - July 2001
Skills
Typing, spanish, friendly, patient, positive, Positive Change, Positive Team Player, Easily Adaptable, Spanish, Sales, Teamwork
Education
Hunter High School 1990 — 1991
high school diploma
Hunter High School
High School Diploma
North Idaho College
some college
Tracy Larivee's Center Partners Experience July 2009 - December 2010
Job
Industry Financial Services
Experience
CT Lien Solutions, a Wolters Kluwer Company September 2012 - Present
FurstPerson December 2010 - September 2012
Center Partners July 2009 - December 2010
Effective UI September 2007 - February 2009
CT Lien Solutions, a Wolters Kluwer Company October 1999 - October 2007
Wolters Kluwer Financial Services October 1999 - October 2007
Walt Disney World January 1995 - June 1995
Skills
Strategic Partnerships, Call Center, Consultative Selling, Hiring, Customer Relations, Salesforce.com, Mortgage Industry, Selling, Customer Service, Negotiation, Customer Retention, Management, CRM, Lead Generation, Sales Process, Call Centers, Strategic Planning, New Business Development, Integrated Marketing, Account Management, Contract Negotiation, Outsourcing, Mortgage Lending, Business Development, Leadership, Sales, Sales Operations, Sales Management, Marketing Strategy, Cold Calling, SaaS, Solution Selling, Strategy, Vendor Management, Direct Sales, Networking, Customer Satisfaction, Training, Recruiting, B2B, Building Relationships, Customer Experience, Competitive Analysis
Education
Regis University 2001 — 2005
MS, Management
University of Colorado Boulder 1992 — 1996
BSB, Marketing
CT Lien Solutions, a Wolters Kluwer Company September 2012 - Present
FurstPerson December 2010 - September 2012
Center Partners July 2009 - December 2010
Effective UI September 2007 - February 2009
CT Lien Solutions, a Wolters Kluwer Company October 1999 - October 2007
Wolters Kluwer Financial Services October 1999 - October 2007
Walt Disney World January 1995 - June 1995
Skills
Strategic Partnerships, Call Center, Consultative Selling, Hiring, Customer Relations, Salesforce.com, Mortgage Industry, Selling, Customer Service, Negotiation, Customer Retention, Management, CRM, Lead Generation, Sales Process, Call Centers, Strategic Planning, New Business Development, Integrated Marketing, Account Management, Contract Negotiation, Outsourcing, Mortgage Lending, Business Development, Leadership, Sales, Sales Operations, Sales Management, Marketing Strategy, Cold Calling, SaaS, Solution Selling, Strategy, Vendor Management, Direct Sales, Networking, Customer Satisfaction, Training, Recruiting, B2B, Building Relationships, Customer Experience, Competitive Analysis
Education
Regis University 2001 — 2005
MS, Management
University of Colorado Boulder 1992 — 1996
BSB, Marketing
E. Benjamin Spanier E. Benjamin Spanier's Center Partners Experience 2011 - 2012
Job Customer Engagment Specialist, Constant Contact
Industry Marketing and Advertising
Experience
Constant Contact 2013 - Present
Private Residence 2008 - 2013
Marrick (dba Perkins & Marie Callenders) 2007 - 2013
Center Partners 2011 - 2012
Catholic Health Initiatives 2007 - 2008
Private Residence 2006 - 2007
Off Madison Ave 2006 - 2006
InterMountain Corporate Affairs 1998 - 1999
Education
University of St. Thomas - Opus College of Business 2002 — 2005
MBC, Masters of Business, Communications
Metropolitan State University of Denver 1997 — 2000
BS, Marketing
Constant Contact 2013 - Present
Private Residence 2008 - 2013
Marrick (dba Perkins & Marie Callenders) 2007 - 2013
Center Partners 2011 - 2012
Catholic Health Initiatives 2007 - 2008
Private Residence 2006 - 2007
Off Madison Ave 2006 - 2006
InterMountain Corporate Affairs 1998 - 1999
Education
University of St. Thomas - Opus College of Business 2002 — 2005
MBC, Masters of Business, Communications
Metropolitan State University of Denver 1997 — 2000
BS, Marketing
Wallace Nyberg Wallace Nyberg's Center Partners Experience December 2004 - Present
Job Learning and Development Manager at Center Partners
Industry Consumer Services
Experience
Center Partners December 2004 - Present
Education
North Idaho College 1996 — 2001
AA, Secondary Education
Center Partners December 2004 - Present
Education
North Idaho College 1996 — 2001
AA, Secondary Education
Hanna Mcdonald's Center Partners Experience September 2012 - November 2012
Job Looking to get into law enforcement
Industry Consumer Services
Experience
Bild Industries Inc June 2015 - July 2015
WinCo Foods November 2014 - June 2015
Accurate Molded Plastics Inc July 2014 - September 2014
Securitas February 2014 - April 2014
Sunshine Minting INC July 2013 - December 2013
Center Partners September 2012 - November 2012
Silverwood Theme Park May 2012 - October 2012
AES April 2012 - July 2012
ResCare January 2012 - March 2012
West Corporation Revenue Generation September 2011 - December 2011
Skills
Home Care, Nursing, Direct Patient Care, Healthcare, Wound Care, Elder Care, Warehousing, Assembler, Manufacturing, Sales, Customer Service, Cashiering, Security, Teamwork, Customer Satisfaction, Microsoft Excel, Microsoft Office, First Aid, Windows, Team Leadership, Data Entry, Inventory Control, Shipping, Inventory Management, Microsoft Word, Leadership, Telephone Skills, Retail
Education
cr england 2014 — 2014
training, CDL Class A
North Idaho College 2010 — 2011
Associate's Degree, Criminal Justice and Corrections
alacca christian academy 1996 — 2008
high school, ged
Bild Industries Inc June 2015 - July 2015
WinCo Foods November 2014 - June 2015
Accurate Molded Plastics Inc July 2014 - September 2014
Securitas February 2014 - April 2014
Sunshine Minting INC July 2013 - December 2013
Center Partners September 2012 - November 2012
Silverwood Theme Park May 2012 - October 2012
AES April 2012 - July 2012
ResCare January 2012 - March 2012
West Corporation Revenue Generation September 2011 - December 2011
Skills
Home Care, Nursing, Direct Patient Care, Healthcare, Wound Care, Elder Care, Warehousing, Assembler, Manufacturing, Sales, Customer Service, Cashiering, Security, Teamwork, Customer Satisfaction, Microsoft Excel, Microsoft Office, First Aid, Windows, Team Leadership, Data Entry, Inventory Control, Shipping, Inventory Management, Microsoft Word, Leadership, Telephone Skills, Retail
Education
cr england 2014 — 2014
training, CDL Class A
North Idaho College 2010 — 2011
Associate's Degree, Criminal Justice and Corrections
alacca christian academy 1996 — 2008
high school, ged
Daniel Wadsworth Daniel Wadsworth's Center Partners Experience June 2007 - September 2007
Job Student at Salt Lake Community College
Industry Hospital & Health Care
Experience
Grifols Biomat 2015 - Present
Lifetouch Portrait Studios August 2009 - Present
Private Home Care August 2013 - October 2014
EZ Corp December 2007 - August 2009
Maverik, Inc. September 2007 - December 2007
Center partners June 2007 - September 2007
Check 'n go July 2006 - June 2007
Blockbuster Video January 2001 - June 2006
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Salt Lake Community College 2012 — 2015
In progress, Registered Nursing/Registered Nurse
Grifols Biomat 2015 - Present
Lifetouch Portrait Studios August 2009 - Present
Private Home Care August 2013 - October 2014
EZ Corp December 2007 - August 2009
Maverik, Inc. September 2007 - December 2007
Center partners June 2007 - September 2007
Check 'n go July 2006 - June 2007
Blockbuster Video January 2001 - June 2006
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Salt Lake Community College 2012 — 2015
In progress, Registered Nursing/Registered Nurse
Taz Bright's Center Partners Experience October 2009 - September 2010
Job Making a Living While Making a Difference
Industry Legal Services
Experience
Bright Balance Ministries April 2013 - Present
Toaastmasters International May 2008 - Present
Legal Shield, Inc. May 2005 - Present
Center Partners October 2009 - September 2010
Texas Department Of Criminal Justice July 1997 - December 2000
Skills
Insurance, Customer Service, Employee Benefits, Group Benefits, Legal Services, Public Speaking, Legal Assistance, Strategic Planning, Training, Sales Management, Small Business, Leadership, Management, Coaching, Team Building, Budgets, Sales, Entrepreneurship, Leadership Development, Recruiting, Time Management, Team Leadership, Business, Customer Retention, Finance, Employee Relations, Human Resources, Public Relations, Selling, Marketing Strategy, Start-ups, Advertising, Investments, Account Management, Social Media Marketing, Social Networking
Education
Southwestern Christian University 2011 — 2012
Bachelor of Business Administration (B.B.A.), business
La Porte High School 1989 — 1992
High School Diploma, General
Bright Balance Ministries April 2013 - Present
Toaastmasters International May 2008 - Present
Legal Shield, Inc. May 2005 - Present
Center Partners October 2009 - September 2010
Texas Department Of Criminal Justice July 1997 - December 2000
Skills
Insurance, Customer Service, Employee Benefits, Group Benefits, Legal Services, Public Speaking, Legal Assistance, Strategic Planning, Training, Sales Management, Small Business, Leadership, Management, Coaching, Team Building, Budgets, Sales, Entrepreneurship, Leadership Development, Recruiting, Time Management, Team Leadership, Business, Customer Retention, Finance, Employee Relations, Human Resources, Public Relations, Selling, Marketing Strategy, Start-ups, Advertising, Investments, Account Management, Social Media Marketing, Social Networking
Education
Southwestern Christian University 2011 — 2012
Bachelor of Business Administration (B.B.A.), business
La Porte High School 1989 — 1992
High School Diploma, General
Armando Arango, BBA's Center Partners Experience December 2005 - December 2006
Job Receiving and Releasing Coordinator
Industry Logistics and Supply Chain
Experience
Trail Appliances Ltd April 2013 - Present
Trail Appliances Ltd April 2013 - Present
Trail Appliances Ltd March 2013 - April 2013
Trail Appliances Ltd March 2008 - April 2013
Center Partners December 2005 - December 2006
Boehler Steel Colombia August 1997 - August 2005
Canadan Pacific Realway May 1997 - July 1997
Parker Industries Colombia July 1988 - June 1997
Skills
Oriented to detail, Supply Chain..., Just in time practices, Results oriented..., Efficient and diligent..., motivated to exceed..., Automotive, Asset Managment, Customer Service, Coordination, Innovation, Invoicing, Leadership, Organization, Problem solving, Inventory Management, Retail, Purchasing, CRM, Asset Management, Procurement, Microsoft Excel, Human Resources, Team Building, Sales, PowerPoint, Microsoft Office, Call Centers, Contract Management, Negotiation, Process Improvement, Logistics, Teamwork, Accounting, Data Entry, Process Scheduler, Supervisory Skills
Education
Southern Alberta Institute of Technology / SAIT 2012 — 2013
SUPPLY CHAIN MANAGEMENT DIPLOMA, Purchasing, Procurement/Acquisitions and Contracts Management, SUPPLY CHAIN PROFESSIONAL
SCHOOL OF BUSINESS ADMINISTRATION 2003 — 2003
STRATEGIC PLANNING MARKETING, Business Administration and Management, General, Marketing specialist
SILVA MIND CONTROL, INTERNATIONAL, INC 1993 — 1993
MIND CONTROL, Movement and Mind-Body Therapies and Education, MANAGEMENT MIND CONTROL
SCHOOL OF BUSINESS ADMINISTRATION 1991 — 1992
MANAGEMENT AND MULTI-SERVER CORPORATE INDICATORS, Business/Corporate Communications, SPEAILIST IN MANAGEMENT
SCHOOL OF BUSINESS ADMINISTRATION 1983 — 1987
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, PROFESSIONAL BUSINESS ADMINISTRATION
Trail Appliances Ltd April 2013 - Present
Trail Appliances Ltd April 2013 - Present
Trail Appliances Ltd March 2013 - April 2013
Trail Appliances Ltd March 2008 - April 2013
Center Partners December 2005 - December 2006
Boehler Steel Colombia August 1997 - August 2005
Canadan Pacific Realway May 1997 - July 1997
Parker Industries Colombia July 1988 - June 1997
Skills
Oriented to detail, Supply Chain..., Just in time practices, Results oriented..., Efficient and diligent..., motivated to exceed..., Automotive, Asset Managment, Customer Service, Coordination, Innovation, Invoicing, Leadership, Organization, Problem solving, Inventory Management, Retail, Purchasing, CRM, Asset Management, Procurement, Microsoft Excel, Human Resources, Team Building, Sales, PowerPoint, Microsoft Office, Call Centers, Contract Management, Negotiation, Process Improvement, Logistics, Teamwork, Accounting, Data Entry, Process Scheduler, Supervisory Skills
Education
Southern Alberta Institute of Technology / SAIT 2012 — 2013
SUPPLY CHAIN MANAGEMENT DIPLOMA, Purchasing, Procurement/Acquisitions and Contracts Management, SUPPLY CHAIN PROFESSIONAL
SCHOOL OF BUSINESS ADMINISTRATION 2003 — 2003
STRATEGIC PLANNING MARKETING, Business Administration and Management, General, Marketing specialist
SILVA MIND CONTROL, INTERNATIONAL, INC 1993 — 1993
MIND CONTROL, Movement and Mind-Body Therapies and Education, MANAGEMENT MIND CONTROL
SCHOOL OF BUSINESS ADMINISTRATION 1991 — 1992
MANAGEMENT AND MULTI-SERVER CORPORATE INDICATORS, Business/Corporate Communications, SPEAILIST IN MANAGEMENT
SCHOOL OF BUSINESS ADMINISTRATION 1983 — 1987
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, PROFESSIONAL BUSINESS ADMINISTRATION
R. Jonathan Shirts's Center Partners Experience 2005 - 2007
Job Law Student at University of Idaho College of Law
Industry Higher Education
Experience
University of Idaho College of Law July 2015 - Present
Zulily.com October 2014 - April 2015
Western Governors University October 2011 - May 2014
Western Governors University August 2010 - October 2011
Western Governors University October 2007 - October 2011
Center Partners 2005 - 2007
Home By Design 2004 - 2005
Skills
Higher Education, Instructional Design, Customer Service, Writing, Public Speaking, E-learning, Customer Relations, E-Learning, Distance Learning, Leadership Development, Student Affairs, Program Development, Staff Development, Student Development, Training, Leadership, Analysis, Team Building, Curriculum Development, Critical Thinking, Nonprofits, Research, Adult Education, Data Analysis, Admissions, Classroom, Educational Technology, Social Media, Conflict Resolution, Tutoring, Teaching, Social Networking, Coaching, Team Leadership, Interviews, Enrollment Management, Curriculum Design, Academic Advising, Employee Training, System Administration, Program Management, Organizational..., Policy, Strategic Planning, Career Counseling
Education
University of Idaho College of Law 2015 — 2018
Juris Doctor (J.D.)
Western Governors University 2009 — 2009
MBA
Western Governors University 2008 — 2008
M.Ed
Western Governors University 2005 — 2006
BA
North Idaho College 2002 — 2005
AS
University of Idaho College of Law July 2015 - Present
Zulily.com October 2014 - April 2015
Western Governors University October 2011 - May 2014
Western Governors University August 2010 - October 2011
Western Governors University October 2007 - October 2011
Center Partners 2005 - 2007
Home By Design 2004 - 2005
Skills
Higher Education, Instructional Design, Customer Service, Writing, Public Speaking, E-learning, Customer Relations, E-Learning, Distance Learning, Leadership Development, Student Affairs, Program Development, Staff Development, Student Development, Training, Leadership, Analysis, Team Building, Curriculum Development, Critical Thinking, Nonprofits, Research, Adult Education, Data Analysis, Admissions, Classroom, Educational Technology, Social Media, Conflict Resolution, Tutoring, Teaching, Social Networking, Coaching, Team Leadership, Interviews, Enrollment Management, Curriculum Design, Academic Advising, Employee Training, System Administration, Program Management, Organizational..., Policy, Strategic Planning, Career Counseling
Education
University of Idaho College of Law 2015 — 2018
Juris Doctor (J.D.)
Western Governors University 2009 — 2009
MBA
Western Governors University 2008 — 2008
M.Ed
Western Governors University 2005 — 2006
BA
North Idaho College 2002 — 2005
AS
Jason Skurupey Jason Skurupey's Center Partners Experience June 2001 - April 2009
Job Project Manager at Qualfon
Industry Outsourcing/Offshoring
Experience
Qualfon/Center Partners June 2001 - Present
Center Partners June 2001 - April 2009
HomePro By Design February 2005 - November 2006
Chapman Financial Services, Inc. February 2004 - February 2005
Skills
Call Center, Customer Satisfaction, Customer Service, Telemarketing, Data Entry, Inbound Marketing, Workforce Management, Outlook, Customer Retention, Microsoft Excel, Microsoft Office, Call Center Development, Technical Support, Team Leadership, Sales, Process Improvement, Access, Training, Avaya, Troubleshooting, Leadership, Call Centers, Management, Outsourcing, Avaya Technologies
Education
North Idaho College 2008 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
North Idaho College 2009 — 2012
Work in Progress, Business Management
NORTH IDAHO WORKFORCE CENTER
Certificate in Leadership Skills.
Qualfon/Center Partners June 2001 - Present
Center Partners June 2001 - April 2009
HomePro By Design February 2005 - November 2006
Chapman Financial Services, Inc. February 2004 - February 2005
Skills
Call Center, Customer Satisfaction, Customer Service, Telemarketing, Data Entry, Inbound Marketing, Workforce Management, Outlook, Customer Retention, Microsoft Excel, Microsoft Office, Call Center Development, Technical Support, Team Leadership, Sales, Process Improvement, Access, Training, Avaya, Troubleshooting, Leadership, Call Centers, Management, Outsourcing, Avaya Technologies
Education
North Idaho College 2008 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
North Idaho College 2009 — 2012
Work in Progress, Business Management
NORTH IDAHO WORKFORCE CENTER
Certificate in Leadership Skills.
Latoya Love Latoya Love's Center Partners Experience March 2013 - January 2014
Job Line Cook at Shooters Bar and Grill @Blackrock
Industry Hospitality
Experience
Twigs Bistro & Martini Bar November 2014 - Present
Shooters Bar & Grill May 2014 - October 2014
Center Partners March 2013 - January 2014
Center Partners March 2012 - April 2013
Silver Star Mountain Resort October 2008 - May 2010
Schweitzer Mountain Resort November 2005 - April 2008
Skills
Customer Service, Event Management, Resorts, Microsoft Office, Event Planning, Microsoft Excel, Microsoft Word, Leadership, PowerPoint, Teamwork, Sales, Social Media, Training, Customer Satisfaction, Hospitality, Team Leadership, Restaurants, Time Management, Outlook, Team Building, Data Entry, Process Scheduler
Education
North Idaho College 2012 — 2014
Twigs Bistro & Martini Bar November 2014 - Present
Shooters Bar & Grill May 2014 - October 2014
Center Partners March 2013 - January 2014
Center Partners March 2012 - April 2013
Silver Star Mountain Resort October 2008 - May 2010
Schweitzer Mountain Resort November 2005 - April 2008
Skills
Customer Service, Event Management, Resorts, Microsoft Office, Event Planning, Microsoft Excel, Microsoft Word, Leadership, PowerPoint, Teamwork, Sales, Social Media, Training, Customer Satisfaction, Hospitality, Team Leadership, Restaurants, Time Management, Outlook, Team Building, Data Entry, Process Scheduler
Education
North Idaho College 2012 — 2014
Christopher (Topher) Rosenau Christopher (Topher) Rosenau's Center Partners Experience June 2005 - April 2007
Job Technical Support Specialist at Burroughs, Inc.
Industry Information Technology and Services
Experience
Burroughs, Inc. September 2014 - Present
Special Olympics of Oregon 2010 - Present
OfficeMax March 2013 - April 2014
OfficeMax March 2012 - March 2013
OfficeMax August 2011 - March 2012
OfficeMax April 2007 - August 2011
Cox Communications April 2007 - January 2008
Center Partners June 2005 - April 2007
Skills
Customer Service, Troubleshooting, Technical Support, Team Leadership, Windows, Computer Hardware, Customer Satisfaction, Photoshop, Sales, Wireless Networking, Windows 7, Windows 8, DOS, MAC OS X Tiger, Laptops, Microsoft Office, Microsoft Excel, Outlook, Microsoft Publisher, Microsoft Word, Microsoft Office 2007, Team Building, Account Management, Desktop Publishing, Inventory Management, Call Center, Digital Photography, Xerox Printers, CRM, Remedy Ticketing System, Call Centers, Time Management, Management
Education
Western Governors University 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Technology
Mt. Hood Community College 2009 — 2011
Associate of Arts and Sciences (AAS), Information Technology - Training and End User Support, 3.6
University of Phoenix 2007 — 2009
Transfer, Business Administration and Management, General, 3.2
North Idaho College 2001 — 2003
Vocational Training, Computer Hardware and Network Technologies
Burroughs, Inc. September 2014 - Present
Special Olympics of Oregon 2010 - Present
OfficeMax March 2013 - April 2014
OfficeMax March 2012 - March 2013
OfficeMax August 2011 - March 2012
OfficeMax April 2007 - August 2011
Cox Communications April 2007 - January 2008
Center Partners June 2005 - April 2007
Skills
Customer Service, Troubleshooting, Technical Support, Team Leadership, Windows, Computer Hardware, Customer Satisfaction, Photoshop, Sales, Wireless Networking, Windows 7, Windows 8, DOS, MAC OS X Tiger, Laptops, Microsoft Office, Microsoft Excel, Outlook, Microsoft Publisher, Microsoft Word, Microsoft Office 2007, Team Building, Account Management, Desktop Publishing, Inventory Management, Call Center, Digital Photography, Xerox Printers, CRM, Remedy Ticketing System, Call Centers, Time Management, Management
Education
Western Governors University 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Technology
Mt. Hood Community College 2009 — 2011
Associate of Arts and Sciences (AAS), Information Technology - Training and End User Support, 3.6
University of Phoenix 2007 — 2009
Transfer, Business Administration and Management, General, 3.2
North Idaho College 2001 — 2003
Vocational Training, Computer Hardware and Network Technologies
Desiree Acosta's Center Partners Experience January 2011 - April 2011
Job Freelance Artist and Designer
Industry Newspapers
Experience
CDA Press 2014 - Present
CDA Press December 2014 - March 2015
Video Theater July 2013 - September 2013
Center Partners January 2011 - April 2011
Skills
Graphic Illustrations, Acrylic Painting, Illustrator, Freelance Graphics, Logo Design, Presentation Design, Photoshop
Education
North Idaho College 2011 — 2015
Graphic Design Certificate, Graphic Design
Lake City High School 2006 — 2010
Diploma, Art/Art Studies, General
CDA Press 2014 - Present
CDA Press December 2014 - March 2015
Video Theater July 2013 - September 2013
Center Partners January 2011 - April 2011
Skills
Graphic Illustrations, Acrylic Painting, Illustrator, Freelance Graphics, Logo Design, Presentation Design, Photoshop
Education
North Idaho College 2011 — 2015
Graphic Design Certificate, Graphic Design
Lake City High School 2006 — 2010
Diploma, Art/Art Studies, General
Crystal Alexander, CSP Crystal Alexander, CSP's Center Partners Experience April 2013 - March 2014
Job
Industry Consumer Services
Experience
Elwood Staffing Services, Inc. April 2014 - Present
Center Partners April 2013 - March 2014
Center Partners February 2011 - April 2013
Absolute Home Health Care, Inc September 2008 - April 2010
Whole Foods Market June 2007 - July 2008
Alexander Family Licensed Child Care Facility September 1998 - February 2004
Lifeworks of Sonoma County (Formerly Family Education Center) September 1998 - May 2001
Golden Haven Hot Springs Spa and Resort August 1998 - April 2000
Williams-Sonoma, Inc. October 1994 - November 1995
Consulate General of France in San Francisco January 1993 - June 1993
Skills
Human Resources, Management, Recruiting, Policy, Customer Service, Troubleshooting, Call Centers, Team Leadership, Microsoft Office, Coaching, Microsoft Word, Event Planning, Technical Support, Employee Benefits, Employee Training, Customer Satisfaction, French to English, Research, Interviews, English to French, Performance Management, Volunteering, Office Administration, World Class Customer..., Childcare, Public Speaking, Leadership Development, Employee Relations, Team Building, Volunteer Recruiting, Manage Client..., Photography, Elder Care, Mediation, Technical Writing, Workforce Management, Conflict Resolution, Training Delivery, Hiring, Virtual Tours, Volunteer Management, Parent Education, Compliance, Home Health Agencies, Translation, Staffing Services, Staff Management, Staff Retention, Temporary Staffing, Certified Staffing...
Education
San Francisco State University
Institut Montpellierain d'Etudes Francaise
French Language Immersion
Université de Montréal / University of Montreal
French Language Immersion
University of Hawaii at Hilo
Attended at age 16, Biology, English, Math, Anthropology
Elwood Staffing Services, Inc. April 2014 - Present
Center Partners April 2013 - March 2014
Center Partners February 2011 - April 2013
Absolute Home Health Care, Inc September 2008 - April 2010
Whole Foods Market June 2007 - July 2008
Alexander Family Licensed Child Care Facility September 1998 - February 2004
Lifeworks of Sonoma County (Formerly Family Education Center) September 1998 - May 2001
Golden Haven Hot Springs Spa and Resort August 1998 - April 2000
Williams-Sonoma, Inc. October 1994 - November 1995
Consulate General of France in San Francisco January 1993 - June 1993
Skills
Human Resources, Management, Recruiting, Policy, Customer Service, Troubleshooting, Call Centers, Team Leadership, Microsoft Office, Coaching, Microsoft Word, Event Planning, Technical Support, Employee Benefits, Employee Training, Customer Satisfaction, French to English, Research, Interviews, English to French, Performance Management, Volunteering, Office Administration, World Class Customer..., Childcare, Public Speaking, Leadership Development, Employee Relations, Team Building, Volunteer Recruiting, Manage Client..., Photography, Elder Care, Mediation, Technical Writing, Workforce Management, Conflict Resolution, Training Delivery, Hiring, Virtual Tours, Volunteer Management, Parent Education, Compliance, Home Health Agencies, Translation, Staffing Services, Staff Management, Staff Retention, Temporary Staffing, Certified Staffing...
Education
San Francisco State University
Institut Montpellierain d'Etudes Francaise
French Language Immersion
Université de Montréal / University of Montreal
French Language Immersion
University of Hawaii at Hilo
Attended at age 16, Biology, English, Math, Anthropology
Cory Wise Cory Wise's Center Partners Experience June 2006 - June 2007
Job Underwriting Professional Development Program Global Technology
Industry Insurance
Experience
Travelers February 2015 - Present
Travelers November 2012 - January 2015
Insight Global/Comcast Media Center July 2012 - September 2012
Comcast Corporation January 2011 - January 2012
Apple August 2010 - October 2011
Apple Inc January 2010 - January 2011
Center Partners June 2006 - June 2007
Center Partners: Qwest Welcome January 2006 - January 2007
Guitar Center January 2006 - June 2006
Guitar Center February 2006 - May 2006
Education
Metropolitan State University of Denver 2007 — 2010
B.S. Business, Computer Information Systems
Metropolitan State University of Denver
B.S, Business; Computer Information Systems
Travelers February 2015 - Present
Travelers November 2012 - January 2015
Insight Global/Comcast Media Center July 2012 - September 2012
Comcast Corporation January 2011 - January 2012
Apple August 2010 - October 2011
Apple Inc January 2010 - January 2011
Center Partners June 2006 - June 2007
Center Partners: Qwest Welcome January 2006 - January 2007
Guitar Center January 2006 - June 2006
Guitar Center February 2006 - May 2006
Education
Metropolitan State University of Denver 2007 — 2010
B.S. Business, Computer Information Systems
Metropolitan State University of Denver
B.S, Business; Computer Information Systems
Jake Deschene's Center Partners Experience September 2012 - February 2013
Job InMarket Sales Executive at Zillow Group
Industry Marketing and Advertising
Experience
Zillow Group August 2015 - Present
Zillow Group July 2014 - Present
Trulia January 2014 - June 2014
Trulia November 2013 - December 2013
Trulia May 2013 - December 2013
Trulia February 2013 - April 2013
Center Partners September 2012 - February 2013
ActionCOACH Business Coaching Franchise July 2011 - October 2011
Reata Commercial Realty, Inc. August 2009 - July 2011
Skills
Advertising, Business Development, Sales, Real Estate, Online Marketing, Salesforce.com, Market Research, Lead Generation, Management, Mortgage Lending, Negotiation, Leases, Direct Sales, Selling, Sales Operations, Cold Calling, Account Management, Sales Presentations, Investments, Customer Retention, B2B, Customer Service, Marketing, Retail, Online Advertising, CRM, Marketing Strategy, Email Marketing, New Business Development, Advertising Sales, Real Estate Trends, Mobile Advertising, Consumer Insight, Networking, Sales Process, Process Improvement, Customer Acquisition, Mobile Marketing, Contract Negotiation, Sales Prospecting, Process Management, Business Process..., Strategic Partnerships, Start-ups, Leadership, Direct Marketing, SEM, Market Planning, Product Marketing, Competitive Analysis
Education
University of Nebraska-Lincoln 2003 — 2007
Business Administration, Business
Lone Star College System 2009 — 2010
Texas Real Estate License, Real Estate
Larabee School of Real Estate 2006 — 2006
Real Estate
Zillow Group August 2015 - Present
Zillow Group July 2014 - Present
Trulia January 2014 - June 2014
Trulia November 2013 - December 2013
Trulia May 2013 - December 2013
Trulia February 2013 - April 2013
Center Partners September 2012 - February 2013
ActionCOACH Business Coaching Franchise July 2011 - October 2011
Reata Commercial Realty, Inc. August 2009 - July 2011
Skills
Advertising, Business Development, Sales, Real Estate, Online Marketing, Salesforce.com, Market Research, Lead Generation, Management, Mortgage Lending, Negotiation, Leases, Direct Sales, Selling, Sales Operations, Cold Calling, Account Management, Sales Presentations, Investments, Customer Retention, B2B, Customer Service, Marketing, Retail, Online Advertising, CRM, Marketing Strategy, Email Marketing, New Business Development, Advertising Sales, Real Estate Trends, Mobile Advertising, Consumer Insight, Networking, Sales Process, Process Improvement, Customer Acquisition, Mobile Marketing, Contract Negotiation, Sales Prospecting, Process Management, Business Process..., Strategic Partnerships, Start-ups, Leadership, Direct Marketing, SEM, Market Planning, Product Marketing, Competitive Analysis
Education
University of Nebraska-Lincoln 2003 — 2007
Business Administration, Business
Lone Star College System 2009 — 2010
Texas Real Estate License, Real Estate
Larabee School of Real Estate 2006 — 2006
Real Estate
Alan Holm Alan Holm's Center Partners Experience April 2011 - April 2014
Job Assistant Manager at HB Boys, L.C.
Industry Telecommunications
Experience
HB Boys, L.C. May 2014 - Present
Center Partners April 2011 - April 2014
Arctic Circle May 2007 - December 2010
Skills
Microsoft Word, Customer Service, Customer Support, Hiring Personnel, Verbal De-escalation, Business Service..., Payroll, Team Leadership, Public Relations, Troubleshooting, Computer Proficiency, Human Resources, Back Office, Employee Training, Marketing, Managerial Finance, Public Speaking, Customer Retention, Scheduling Management, PowerPoint, English, Windows, Research, Outlook, Digital Media, Microsoft Office, Microsoft Excel, Management
Education
Stevens-Henager College 2013 — 2015
Bachelor's degree, Business Administration and Management, General, 4.0
Snake River High School 2006 — 2007
High School Diploma, Generals
Idaho Leadership Academy 2003 — 2006
Leadership
HB Boys, L.C. May 2014 - Present
Center Partners April 2011 - April 2014
Arctic Circle May 2007 - December 2010
Skills
Microsoft Word, Customer Service, Customer Support, Hiring Personnel, Verbal De-escalation, Business Service..., Payroll, Team Leadership, Public Relations, Troubleshooting, Computer Proficiency, Human Resources, Back Office, Employee Training, Marketing, Managerial Finance, Public Speaking, Customer Retention, Scheduling Management, PowerPoint, English, Windows, Research, Outlook, Digital Media, Microsoft Office, Microsoft Excel, Management
Education
Stevens-Henager College 2013 — 2015
Bachelor's degree, Business Administration and Management, General, 4.0
Snake River High School 2006 — 2007
High School Diploma, Generals
Idaho Leadership Academy 2003 — 2006
Leadership
Stephen Alonge's Center Partners Experience June 2013 - August 2013
Job Reeds Craftsman, Jones Double Reed products
Industry Wholesale
Experience
Jones Double Reed Products July 2014 - Present
Spokane County Department of Elections June 2006 - Present
S A Services January 2012 - Present
Qualfon Call Center June 2014 - July 2014
Center Partners June 2013 - August 2013
Goodwill Industries of the Inland Northwest. December 2011 - December 2012
Union Gospel Mission of Spokane May 2012 - September 2012
Goodwill Industries of the Inland Northwest August 2011 - December 2011
Goodwill Industries of the Inland Northwest January 2011 - June 2011
Salvation Army Anchorage, and Salvation Army Spokane November 2002 - December 2010
Skills
Access, Community Outreach, Non-profits, Customer Service, Microsoft Office, Social Media, Corel WordPerfect, Linux Mint 11, iOS, Fundraising, Nonprofits, Social Networking, Public Speaking, Volunteer Management, Strategic Planning, Leadership
Education
Spokane Falls Community College 2006 — 2007
Infomation Technology
Institute of Computer Techology 1993 — 1994
Jones Double Reed Products July 2014 - Present
Spokane County Department of Elections June 2006 - Present
S A Services January 2012 - Present
Qualfon Call Center June 2014 - July 2014
Center Partners June 2013 - August 2013
Goodwill Industries of the Inland Northwest. December 2011 - December 2012
Union Gospel Mission of Spokane May 2012 - September 2012
Goodwill Industries of the Inland Northwest August 2011 - December 2011
Goodwill Industries of the Inland Northwest January 2011 - June 2011
Salvation Army Anchorage, and Salvation Army Spokane November 2002 - December 2010
Skills
Access, Community Outreach, Non-profits, Customer Service, Microsoft Office, Social Media, Corel WordPerfect, Linux Mint 11, iOS, Fundraising, Nonprofits, Social Networking, Public Speaking, Volunteer Management, Strategic Planning, Leadership
Education
Spokane Falls Community College 2006 — 2007
Infomation Technology
Institute of Computer Techology 1993 — 1994
Jack Dowers Jack Dowers's Center Partners Experience August 2002 - August 2003
Job Transitioning Military Professional with Experience in Aviation and Shift Supervision
Industry Military
Experience
United States Marine Corps 2005 - Present
7-Eleven November 2003 - January 2005
Center Partners August 2002 - August 2003
Burger King Corporation February 1999 - March 2002
Skills
Team Leadership, Mechanics, Prioritisation, Project Management, Military Aviation, Office Management, Aviation, Mechanical Inspection, Quality Assurance, Staff Supervision, Dedicated to work, Charismatic Leadership, Interpersonal Savvy, Peer Mentoring, Technical Documentation, Process Efficiency, Highly detail oriented, Military Logistics, Military Experience, Military Training, Weapons, Force Protection, Highly motivated...
Education
North Idaho College 2000 — 2002
General Studies
United States Marine Corps 2005 - Present
7-Eleven November 2003 - January 2005
Center Partners August 2002 - August 2003
Burger King Corporation February 1999 - March 2002
Skills
Team Leadership, Mechanics, Prioritisation, Project Management, Military Aviation, Office Management, Aviation, Mechanical Inspection, Quality Assurance, Staff Supervision, Dedicated to work, Charismatic Leadership, Interpersonal Savvy, Peer Mentoring, Technical Documentation, Process Efficiency, Highly detail oriented, Military Logistics, Military Experience, Military Training, Weapons, Force Protection, Highly motivated...
Education
North Idaho College 2000 — 2002
General Studies
Stephen Sloan's Center Partners Experience April 2002 - May 2003
Job Software Engineer
Industry Computer Software
Experience
Staples Innovation Lab September 2013 - Present
Rafter, Inc. June 2011 - September 2013
Boeing November 2005 - June 2011
Cyrk, Inc. May 2003 - November 2005
Center Partners April 2002 - May 2003
Pivotal Integration August 2000 - May 2001
Kaiser Permanente March 1999 - August 2000
Skills
Python, Ruby, Scala, Java, Linux, Web Applications, Functional Programming, Clojure, TCP/IP, Unix, Project Planning, Software Architectural..., BSD, Concurrent Programming, Mentoring, Computer Security, Agile Methodologies, SQL, JavaScript, Networking, Integration, Scalability, Databases, Cloud Computing, PostgreSQL, Git, REST, Test Driven Development, Distributed Systems, Perl, Amazon Web Services..., jQuery, MySQL, Shell Scripting, Ruby on Rails, Software Development, Agile Project Management, Software Design, Software Engineering, System Architecture
Education
Regis University 2007 — 2019
BSCS
Masters Institute 1997 — 1998
AS
Staples Innovation Lab September 2013 - Present
Rafter, Inc. June 2011 - September 2013
Boeing November 2005 - June 2011
Cyrk, Inc. May 2003 - November 2005
Center Partners April 2002 - May 2003
Pivotal Integration August 2000 - May 2001
Kaiser Permanente March 1999 - August 2000
Skills
Python, Ruby, Scala, Java, Linux, Web Applications, Functional Programming, Clojure, TCP/IP, Unix, Project Planning, Software Architectural..., BSD, Concurrent Programming, Mentoring, Computer Security, Agile Methodologies, SQL, JavaScript, Networking, Integration, Scalability, Databases, Cloud Computing, PostgreSQL, Git, REST, Test Driven Development, Distributed Systems, Perl, Amazon Web Services..., jQuery, MySQL, Shell Scripting, Ruby on Rails, Software Development, Agile Project Management, Software Design, Software Engineering, System Architecture
Education
Regis University 2007 — 2019
BSCS
Masters Institute 1997 — 1998
AS
Libby Olson's Center Partners Experience July 2001 - May 2006
Job Human Resources Representative at Ineos Olefins & Polymers USA
Industry Human Resources
Experience
Ineos Olefins & Polymers USA September 2015 - Present
USA Environment, LP April 2014 - September 2015
CCS-Certified Customized Staffing May 2006 - April 2014
Center Partners July 2001 - May 2006
Avista Advantage November 2000 - July 2001
Veterans Health Administration January 2000 - November 2000
United States Air Force December 1995 - December 1999
Skills
Employee Relations, Talent Acquisition, Technical Recruiting, Talent Management, Onboarding, Human Resources, Recruiting, Performance Management, Applicant Tracking..., College Recruiting, HRIS, Employee Benefits, Internet Recruiting, Temporary Staffing, Sourcing, Temporary Placement, Taleo, VirtualEdge, LinkedIn Recruiter, Social Recruiting, High Volume Staffing, HR Policies, Oracle HR, Change Management, ADP Payroll, Payroll, Employee Engagement, Workers Compensation, FMLA, Deferred Compensation, Personnel Management, Employee Training, Interviews, Management, Performance Appraisal, Workforce Planning, Succession Planning, Policy, New Hire Orientations, Benefits Administration, Benefits Negotiation, Organizational..., Hiring, Contract Recruitment, Employer Branding, HR Consulting, Resume Writing, Executive Search, PeopleSoft
Education
Park University 1997 — 2000
BS, Human Resources Management
Community College of the Air Force
Health Services Personnel Management
San Jacinto College
Management
Ineos Olefins & Polymers USA September 2015 - Present
USA Environment, LP April 2014 - September 2015
CCS-Certified Customized Staffing May 2006 - April 2014
Center Partners July 2001 - May 2006
Avista Advantage November 2000 - July 2001
Veterans Health Administration January 2000 - November 2000
United States Air Force December 1995 - December 1999
Skills
Employee Relations, Talent Acquisition, Technical Recruiting, Talent Management, Onboarding, Human Resources, Recruiting, Performance Management, Applicant Tracking..., College Recruiting, HRIS, Employee Benefits, Internet Recruiting, Temporary Staffing, Sourcing, Temporary Placement, Taleo, VirtualEdge, LinkedIn Recruiter, Social Recruiting, High Volume Staffing, HR Policies, Oracle HR, Change Management, ADP Payroll, Payroll, Employee Engagement, Workers Compensation, FMLA, Deferred Compensation, Personnel Management, Employee Training, Interviews, Management, Performance Appraisal, Workforce Planning, Succession Planning, Policy, New Hire Orientations, Benefits Administration, Benefits Negotiation, Organizational..., Hiring, Contract Recruitment, Employer Branding, HR Consulting, Resume Writing, Executive Search, PeopleSoft
Education
Park University 1997 — 2000
BS, Human Resources Management
Community College of the Air Force
Health Services Personnel Management
San Jacinto College
Management
Amanda Lehman Amanda Lehman's Center Partners Experience January 2010 - May 2010
Job Digital Librarian managing an Islandora Repository
Industry Information Technology and Services
Experience
University of Wyoming January 2014 - August 2014
Rocky Mountain Herbarium August 2013 - December 2013
Pure Cycle Corporation August 2013 - December 2013
Louisiana Digital Library January 2013 - May 2013
Louisiana State University August 2011 - May 2013
Aron & Hennig, LLP June 2010 - July 2011
Center Partners January 2010 - May 2010
National Historic Trails Interpretive Center May 2009 - September 2009
Rocky Mountain Herbarium September 2008 - May 2009
Wyoming Conservation Corps May 2008 - August 2008
Skills
Technical Writing, Research, PowerPoint, Data Entry, Information Literacy, Library Instruction, Information Technology, Collaborative Software..., Time Management, Library Science, Information Management, User Interface Design, Information Science, Microsoft Word, Microsoft Excel, Multi Tasking, Information Architecture, Data Management, Organization, Strategic Planning, Historical..., Event Planning, Collaborative Problem..., Teamwork, Remote Troubleshooting, FTP software, Information Retrieval, Collection Development, Digitization, Library Management, Digital Libraries, Records Management
Education
Louisiana State University 2011 — 2013
Master, Library and Information Science
University of Wyoming 2005 — 2009
Bachelors of the Arts, English, French
Université François Rabelais de Tours 2006 — 2006
Exchange Credit, Francais, Anglais
University of Wyoming January 2014 - August 2014
Rocky Mountain Herbarium August 2013 - December 2013
Pure Cycle Corporation August 2013 - December 2013
Louisiana Digital Library January 2013 - May 2013
Louisiana State University August 2011 - May 2013
Aron & Hennig, LLP June 2010 - July 2011
Center Partners January 2010 - May 2010
National Historic Trails Interpretive Center May 2009 - September 2009
Rocky Mountain Herbarium September 2008 - May 2009
Wyoming Conservation Corps May 2008 - August 2008
Skills
Technical Writing, Research, PowerPoint, Data Entry, Information Literacy, Library Instruction, Information Technology, Collaborative Software..., Time Management, Library Science, Information Management, User Interface Design, Information Science, Microsoft Word, Microsoft Excel, Multi Tasking, Information Architecture, Data Management, Organization, Strategic Planning, Historical..., Event Planning, Collaborative Problem..., Teamwork, Remote Troubleshooting, FTP software, Information Retrieval, Collection Development, Digitization, Library Management, Digital Libraries, Records Management
Education
Louisiana State University 2011 — 2013
Master, Library and Information Science
University of Wyoming 2005 — 2009
Bachelors of the Arts, English, French
Université François Rabelais de Tours 2006 — 2006
Exchange Credit, Francais, Anglais
Nicole Sprankle Nicole Sprankle's Center Partners Experience May 2002 - February 2006
Job Social Media Business Solutions Specialist at Sprint Nextel
Industry Telecommunications
Experience
Sprint Nextel June 2010 - Present
Sykes June 2010 - Present
Center Partners May 2002 - February 2006
Skills
Communication, Social Media Marketing, Innovative Problem..., Marketing Strategy, Online Marketing, Social Media, Facebook, Team Leadership
Education
North Idaho College 2007 — 2010
In Progress, Business Administration
Coeurd'Alene High School 1998 — 2000
High School Diploma
Sprint Nextel June 2010 - Present
Sykes June 2010 - Present
Center Partners May 2002 - February 2006
Skills
Communication, Social Media Marketing, Innovative Problem..., Marketing Strategy, Online Marketing, Social Media, Facebook, Team Leadership
Education
North Idaho College 2007 — 2010
In Progress, Business Administration
Coeurd'Alene High School 1998 — 2000
High School Diploma
Jennifer (Merchant) Lavway, PHR Jennifer (Merchant) Lavway, PHR's Center Partners Experience September 2010 - February 2012
Job Human Resource Manager
Industry Human Resources
Experience
Qualfon (formerly Centerpartners) August 2014 - Present
Qualfon (formerly Center Partners) September 2013 - August 2014
Center Partners, Inc. February 2012 - September 2013
Center Partners September 2010 - February 2012
Center Partners December 2009 - September 2010
Sterling Savings Bank December 2005 - August 2008
Modern Office Equipment, Inc April 2000 - October 2005
Victorian Treasures October 1999 - March 2000
Abadan Reprographics October 1998 - May 1999
Pinnacle Realty Management Co March 1998 - October 1998
Skills
SHRM, Human Resources, Business, Payroll, Excel, Word, Microsoft Office, Employee Relations, Employee Engagement, Customer Service, Customer Relations, Outlook, Interviewing, Hiring, Compliance, Inventory Management, Process Improvement, Talent Acquisition, HRIS, Recruitment/Retention, PowerPoint, Problem Solving, Public Speaking, Sales Management, Microsoft Word, Microsoft Excel, Recruiting, Onboarding, Performance Management, Call Centers, Coaching, Time Management, Management, Sales, Interviews, FMLA, Deferred Compensation
Education
HR Certification Institute
Professional of Human Resources, Professional in Human Resources, PHR
Whitworth University 2009 — 2011
Bachelors Degree, Business/Human Resources
Spokane Falls Community College
Associates Degree, Business
Central Valley High School 1989 — 1992
Diploma
Qualfon (formerly Centerpartners) August 2014 - Present
Qualfon (formerly Center Partners) September 2013 - August 2014
Center Partners, Inc. February 2012 - September 2013
Center Partners September 2010 - February 2012
Center Partners December 2009 - September 2010
Sterling Savings Bank December 2005 - August 2008
Modern Office Equipment, Inc April 2000 - October 2005
Victorian Treasures October 1999 - March 2000
Abadan Reprographics October 1998 - May 1999
Pinnacle Realty Management Co March 1998 - October 1998
Skills
SHRM, Human Resources, Business, Payroll, Excel, Word, Microsoft Office, Employee Relations, Employee Engagement, Customer Service, Customer Relations, Outlook, Interviewing, Hiring, Compliance, Inventory Management, Process Improvement, Talent Acquisition, HRIS, Recruitment/Retention, PowerPoint, Problem Solving, Public Speaking, Sales Management, Microsoft Word, Microsoft Excel, Recruiting, Onboarding, Performance Management, Call Centers, Coaching, Time Management, Management, Sales, Interviews, FMLA, Deferred Compensation
Education
HR Certification Institute
Professional of Human Resources, Professional in Human Resources, PHR
Whitworth University 2009 — 2011
Bachelors Degree, Business/Human Resources
Spokane Falls Community College
Associates Degree, Business
Central Valley High School 1989 — 1992
Diploma
Myrna DeYoung Myrna DeYoung's Center Partners Experience March 2010 - January 2011
Job Case Manager
Industry Civic & Social Organization
Experience
Washington State Children's Administration March 2012 - February 2013
Center Partners March 2010 - January 2011
Itasca County Health and Human Services August 2005 - September 2009
Kanabec County Family Services September 1999 - July 2005
Skills
Social Services, Child Development, Case Management
Education
St. Cloud State University
BS, Applied Psychology
Washington State Children's Administration March 2012 - February 2013
Center Partners March 2010 - January 2011
Itasca County Health and Human Services August 2005 - September 2009
Kanabec County Family Services September 1999 - July 2005
Skills
Social Services, Child Development, Case Management
Education
St. Cloud State University
BS, Applied Psychology
Steven Fall's Center Partners Experience May 2002 - May 2006
Job IT System Administrator at Qualfon
Industry Computer & Network Security
Experience
Qualfon August 2015 - Present
Qualfon August 2014 - August 2015
Qualfon/Center Partners May 2006 - August 2014
Center Partners May 2002 - May 2006
Target July 1998 - April 2002
Skills
Windows Server, Group Policy, Active Directory, Windows 7, System Administration, Laptops, WSUS, WDS, Call Centers, Nessus, Computer Hardware, Technical Support, Operating Systems, Networking, Servers, System Deployment, Computer Repair, Sophos, Antivirus, Troubleshooting, Windows XP Pro
Education
North Idaho College 1999 — 2002
Associate of Applied Science (AAS), Computer Information Technology
Lake City High School 1994 — 1998
High School Diploma
Qualfon August 2015 - Present
Qualfon August 2014 - August 2015
Qualfon/Center Partners May 2006 - August 2014
Center Partners May 2002 - May 2006
Target July 1998 - April 2002
Skills
Windows Server, Group Policy, Active Directory, Windows 7, System Administration, Laptops, WSUS, WDS, Call Centers, Nessus, Computer Hardware, Technical Support, Operating Systems, Networking, Servers, System Deployment, Computer Repair, Sophos, Antivirus, Troubleshooting, Windows XP Pro
Education
North Idaho College 1999 — 2002
Associate of Applied Science (AAS), Computer Information Technology
Lake City High School 1994 — 1998
High School Diploma
Charles Dickinson's Center Partners Experience July 2006 - August 2008
Job Home and Small Business IT Consultant (retired)
Industry Information Technology and Services
Experience
N/a September 2008 - Present
Center Partners July 2006 - August 2008
Skills
Routing, Call Center, Switches, Telephony, Telecommunications, Call Centers, Avaya, VoIP, IVR
Education
North Idaho College 2003 — 2005
AAS Information Technology
N/a September 2008 - Present
Center Partners July 2006 - August 2008
Skills
Routing, Call Center, Switches, Telephony, Telecommunications, Call Centers, Avaya, VoIP, IVR
Education
North Idaho College 2003 — 2005
AAS Information Technology
James Womer's Center Partners Experience February 2000 - May 2005
Job Manager, Contact Center Operations at Bright Horizons
Industry Information Technology and Services
Experience
Bright Horizons February 2013 - Present
Bright Horizons October 2012 - February 2013
Northrop Grumman October 2007 - September 2012
Asurion May 2005 - September 2007
Center Partners February 2000 - May 2005
Skills
Workforce Management, Quality Assurance, Team Leadership, Process Improvement, Call Center, Software Documentation, Customer Satisfaction, ITIL, Call Centers, Management, Operations Management, Time Management
Education
Colorado State University Global Campus 2011 — 2014
Business Management, 4.0
Mesa Community College 1993 — 2011
Associate of Arts (A.A.), General Studies, 3.13
Bright Horizons February 2013 - Present
Bright Horizons October 2012 - February 2013
Northrop Grumman October 2007 - September 2012
Asurion May 2005 - September 2007
Center Partners February 2000 - May 2005
Skills
Workforce Management, Quality Assurance, Team Leadership, Process Improvement, Call Center, Software Documentation, Customer Satisfaction, ITIL, Call Centers, Management, Operations Management, Time Management
Education
Colorado State University Global Campus 2011 — 2014
Business Management, 4.0
Mesa Community College 1993 — 2011
Associate of Arts (A.A.), General Studies, 3.13
Esther McLean's Center Partners Experience March 2009 - October 2011
Job Research and Resolution Team Supervisor at Qualfon/Center Partners
Industry Telecommunications
Experience
Qualfon/Center Partners October 2011 - Present
Center Partners March 2009 - October 2011
Skills
Call Center, Employee Relations
Education
North Idaho College 2011 — 2014
Associate's Degree, Education
University of Idaho
Secondary Education Mathematics, Junior
Qualfon/Center Partners October 2011 - Present
Center Partners March 2009 - October 2011
Skills
Call Center, Employee Relations
Education
North Idaho College 2011 — 2014
Associate's Degree, Education
University of Idaho
Secondary Education Mathematics, Junior
Jenni Jared's Center Partners Experience November 2004 - Present
Job Supervisor at Center Partners
Industry Telecommunications
Experience
Center Partners November 2004 - Present
Education
Spokane Falls Community College 2002 — 2005
Center Partners November 2004 - Present
Education
Spokane Falls Community College 2002 — 2005
Harmony R. Nelson's Center Partners Experience June 2001 - December 2003
Job Recruiting Administrative Assistant at Command Center
Industry Staffing and Recruiting
Experience
Command Center April 2008 - Present
Barwalt June 2006 - April 2008
Center Partners June 2001 - December 2003
Education
North Idaho College 2004 — 2006
A.S., Social Science
Command Center April 2008 - Present
Barwalt June 2006 - April 2008
Center Partners June 2001 - December 2003
Education
North Idaho College 2004 — 2006
A.S., Social Science
Nicole Coburn's Center Partners Experience April 2007 - December 2010
Job Tax preparation, Instant Tax Solutions
Industry Accounting
Experience
Instant Tax Solutions December 2010 - Present
Tax Group Center, Inc. March 2012 - September 2012
Center Partners April 2007 - December 2010
Skills
Tax, Tax Preparation
Education
North Idaho College
Instant Tax Solutions December 2010 - Present
Tax Group Center, Inc. March 2012 - September 2012
Center Partners April 2007 - December 2010
Skills
Tax, Tax Preparation
Education
North Idaho College
Jerry Strong's Center Partners Experience June 2008 - March 2009
Job Consumer Services Professional
Industry Consumer Services
Experience
Center Partners June 2008 - March 2009
Dave Smith January 2007 - June 2008
Exit Realty April 2006 - April 2008
Education
North Idaho College 2004 — 2005
General Studies
Center Partners June 2008 - March 2009
Dave Smith January 2007 - June 2008
Exit Realty April 2006 - April 2008
Education
North Idaho College 2004 — 2005
General Studies
Damon Talabock's Center Partners Experience 2001 - 2007
Job Administrative Assistant at Covidien
Industry Medical Devices
Experience
Covidien 2007 - Present
Center Partners 2001 - 2007
Skills
Administrative..., Outlook, Concur, Expense Reports, Time Management, Microsoft Excel, Travel Arrangements, PowerPoint, Microsoft Word, Budgets, Customer Service, Data Entry, Process Scheduler, Office Management, Calendars, Medical Devices, Sales, Spreadsheets, Administrative..., Product Launch, Cross-functional Team..., Healthcare, Product Development
Education
Heritage High School 1992 — 1996
General
Regis University
BS, Business
Covidien 2007 - Present
Center Partners 2001 - 2007
Skills
Administrative..., Outlook, Concur, Expense Reports, Time Management, Microsoft Excel, Travel Arrangements, PowerPoint, Microsoft Word, Budgets, Customer Service, Data Entry, Process Scheduler, Office Management, Calendars, Medical Devices, Sales, Spreadsheets, Administrative..., Product Launch, Cross-functional Team..., Healthcare, Product Development
Education
Heritage High School 1992 — 1996
General
Regis University
BS, Business
Brett Bunish's Center Partners Experience November 2006 - June 2008
Job Retail Professional
Industry Retail
Experience
Plaid Pantry December 2008 - June 2009
Market Strategies July 2008 - December 2008
Center Partners November 2006 - June 2008
Center Partners 2006 - 2008
Education
North Idaho College 2003 — 2005
Fine Arts, English
Plaid Pantry December 2008 - June 2009
Market Strategies July 2008 - December 2008
Center Partners November 2006 - June 2008
Center Partners 2006 - 2008
Education
North Idaho College 2003 — 2005
Fine Arts, English
Kathryn Walker's Center Partners Experience November 2010 - May 2011
Job Ambulatory Services, Patient Access Services
Industry Hospital & Health Care
Experience
University of Texas Southwestern September 2011 - Present
Quality Personnel Services 2011 - 2012
Blackboard May 2011 - June 2011
Robert Half International September 2003 - June 2011
Center Partners November 2010 - May 2011
Digital and Wireless Telecommunication Center Partners, Incorporated October 2010 - April 2011
Various Healthcare Clients July 2003 - February 2011
FUTURITY FIRST Insurance Group July 2010 - December 2010
Ingles Markets October 2008 - March 2009
Bankers Life and Casualty Insurance August 2007 - October 2008
Skills
Healthcare, Insurance, Management, Project Management, Knowledge Management, Networking, Troubleshooting, Customer Service, Outlook, Team Building, Data Entry, Process Improvement, Employee Benefits, Analysis, Sales, Human Resources, Recruiting, Training, HIPAA, Leadership, Healthcare Information..., EMR, Software Documentation, PowerPoint, Data Analysis, Policy, Microsoft Word, Administration, Marketing, Payroll, Healthcare Management, Hospitals, EHR
Education
Walden University 2005 — 2007
MBA, Knowledge Management; 2007
Liberty University 1997 — 1999
Bachelor of Science, Interdisciplinary Psychology and Education
Liberty University 1997 — 1999
Bachelor of Science, Psychology and Education
Briarcliff High School 1977 — 1979
High School Diploma, College Preparatory
University of Texas Southwestern September 2011 - Present
Quality Personnel Services 2011 - 2012
Blackboard May 2011 - June 2011
Robert Half International September 2003 - June 2011
Center Partners November 2010 - May 2011
Digital and Wireless Telecommunication Center Partners, Incorporated October 2010 - April 2011
Various Healthcare Clients July 2003 - February 2011
FUTURITY FIRST Insurance Group July 2010 - December 2010
Ingles Markets October 2008 - March 2009
Bankers Life and Casualty Insurance August 2007 - October 2008
Skills
Healthcare, Insurance, Management, Project Management, Knowledge Management, Networking, Troubleshooting, Customer Service, Outlook, Team Building, Data Entry, Process Improvement, Employee Benefits, Analysis, Sales, Human Resources, Recruiting, Training, HIPAA, Leadership, Healthcare Information..., EMR, Software Documentation, PowerPoint, Data Analysis, Policy, Microsoft Word, Administration, Marketing, Payroll, Healthcare Management, Hospitals, EHR
Education
Walden University 2005 — 2007
MBA, Knowledge Management; 2007
Liberty University 1997 — 1999
Bachelor of Science, Interdisciplinary Psychology and Education
Liberty University 1997 — 1999
Bachelor of Science, Psychology and Education
Briarcliff High School 1977 — 1979
High School Diploma, College Preparatory
Ross Slayton's Center Partners Experience 2012 - April 2014
Job Oven operator at Rio Products
Industry Information Technology and Services
Experience
Farbank Ent. (Rio Inc.) July 2014 - July 2014
CenturyLink April 2014 - July 2014
Center Partners 2012 - April 2014
Skills
Fishing, Troubleshooting, Customer Service, Fly Fishing, Microsoft Office, Software Documentation, Project Management, Computer Hardware, Windows 7, Active Directory, System Administration, Fly Tying, Networking, Sales, Social Media Marketing, Leadership, Team Building, Windows XP, Social Media, Public Speaking, Team Leadership
Education
I.O.T 2008 — 2009
Network Support Technician
San Joaquin Delta College 1987 — 1989
Electron microscopy
Farbank Ent. (Rio Inc.) July 2014 - July 2014
CenturyLink April 2014 - July 2014
Center Partners 2012 - April 2014
Skills
Fishing, Troubleshooting, Customer Service, Fly Fishing, Microsoft Office, Software Documentation, Project Management, Computer Hardware, Windows 7, Active Directory, System Administration, Fly Tying, Networking, Sales, Social Media Marketing, Leadership, Team Building, Windows XP, Social Media, Public Speaking, Team Leadership
Education
I.O.T 2008 — 2009
Network Support Technician
San Joaquin Delta College 1987 — 1989
Electron microscopy
Gerard Tryjan's Center Partners Experience Sales ConsultantSaturn of Fort CollinsFebruary 2002 - November 2009
Job Sales Agent at Center Partners
Industry Outsourcing/Offshoring
Experience
Center Partners Sales ConsultantSaturn of Fort CollinsFebruary 2002 - November 2009
Eastman Kodak September 1976 - October 1999
Education
Rochester Institute of Technology 1971 — 1975
BS, Chamistry/Statistics
Center Partners Sales ConsultantSaturn of Fort CollinsFebruary 2002 - November 2009
Eastman Kodak September 1976 - October 1999
Education
Rochester Institute of Technology 1971 — 1975
BS, Chamistry/Statistics
Renee (Ryno) Griffith's Center Partners Experience March 2010 - March 2013
Job Retention Specialist at Alliance Data Retail Services
Industry Consumer Goods
Experience
Alliance Data Retail Services June 2014 - Present
SQM Group Inc. March 2013 - June 2014
Center Partners March 2010 - March 2013
ResourceOne October 2007 - October 2009
Independence Services Inc March 2003 - December 2006
Humanix March 2006 - July 2006
Heartland Nanny Service October 2002 - February 2003
The Guardian Life Insurance Company May 1989 - October 2002
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Sales, Leadership, PowerPoint, Manufacturing
Education
Spokane Community College 2005 — 2006
Health Record Clerk, Health Unit Coordinator, Medical Coding, HUC
West Valley High School 1973 — 1975
High School Dipolma
Alliance Data Retail Services June 2014 - Present
SQM Group Inc. March 2013 - June 2014
Center Partners March 2010 - March 2013
ResourceOne October 2007 - October 2009
Independence Services Inc March 2003 - December 2006
Humanix March 2006 - July 2006
Heartland Nanny Service October 2002 - February 2003
The Guardian Life Insurance Company May 1989 - October 2002
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Sales, Leadership, PowerPoint, Manufacturing
Education
Spokane Community College 2005 — 2006
Health Record Clerk, Health Unit Coordinator, Medical Coding, HUC
West Valley High School 1973 — 1975
High School Dipolma
James R Langford II's Center Partners Experience October 2003 - October 2005
Job Event Planner / DJ / Tech Support
Industry Computer Hardware
Experience
The Venture Crew March 2011 - Present
Sykes October 2010 - December 2010
Domino's Pizza October 2006 - October 2010
Seanet Corporation December 2007 - February 2009
Center Partners October 2003 - October 2005
Skills
Customer Service, Customer Satisfaction, Data Entry, Microsoft Office, Time Management, Troubleshooting, Computer Hardware, Outlook, Phone Skills, Process Scheduler, Microsoft Excel, Windows 7
Education
North Idaho College
CITE, Computer Information Technology
The Venture Crew March 2011 - Present
Sykes October 2010 - December 2010
Domino's Pizza October 2006 - October 2010
Seanet Corporation December 2007 - February 2009
Center Partners October 2003 - October 2005
Skills
Customer Service, Customer Satisfaction, Data Entry, Microsoft Office, Time Management, Troubleshooting, Computer Hardware, Outlook, Phone Skills, Process Scheduler, Microsoft Excel, Windows 7
Education
North Idaho College
CITE, Computer Information Technology
Nickola Hubiak's Center Partners Experience January 2009 - March 2013
Job Client Relationship Director at Qualfon
Industry Outsourcing/Offshoring
Experience
Qualfon August 2014 - Present
Qualfon/Center Partners March 2013 - Present
Center Partners January 2009 - March 2013
Skills
Contact Center..., Workforce Management, BPO, Call Center, Telemarketing, Customer Satisfaction, Performance Management, Vendor Management, Customer Retention, Employee Relations, Business Process..., Customer Service, Quality Assurance, Training, Leadership Development, Coaching, Onboarding, Team Building, Recruiting, Call Centers, Customer Experience, Outsourcing, Call Center Development, Inbound Marketing, Operations Management, Employee Training, Avaya, Contact Centers, Team Leadership, Team Management, CRM, Employee Engagement, Training Delivery, Process Management, Leadership, Performance Improvement, Management, Telecommunications, Cross-functional Team..., Contact Center..., Avaya Technologies
Education
North Idaho College
Associate of Arts (A.A.), Education
Qualfon August 2014 - Present
Qualfon/Center Partners March 2013 - Present
Center Partners January 2009 - March 2013
Skills
Contact Center..., Workforce Management, BPO, Call Center, Telemarketing, Customer Satisfaction, Performance Management, Vendor Management, Customer Retention, Employee Relations, Business Process..., Customer Service, Quality Assurance, Training, Leadership Development, Coaching, Onboarding, Team Building, Recruiting, Call Centers, Customer Experience, Outsourcing, Call Center Development, Inbound Marketing, Operations Management, Employee Training, Avaya, Contact Centers, Team Leadership, Team Management, CRM, Employee Engagement, Training Delivery, Process Management, Leadership, Performance Improvement, Management, Telecommunications, Cross-functional Team..., Contact Center..., Avaya Technologies
Education
North Idaho College
Associate of Arts (A.A.), Education
Ian Schrom's Center Partners Experience May 2009 - May 2011
Job Student at North Idaho College
Industry Consumer Services
Experience
Luminating Life Photography May 2015 - Present
Schrom Therapeutic Home Care for Boys July 2014 - February 2015
C.R. England September 2013 - July 2014
Xerox September 2012 - May 2013
Badger Shipping December 2011 - September 2012
Schrom Therapeutic Home Care for Boys May 2011 - September 2012
Center Partners May 2009 - May 2011
Yum! Brands February 2009 - January 2010
Coldwater Creek August 2007 - May 2009
Nautilus November 2005 - August 2007
Skills
Teaching, Research, Public Speaking, Science, Student Development, Employee Training, Credit Card Transaction..., Deposits, Management, Operations Management, Shipping Systems, Shipping, Conflict Resolution, Multi Tasking, Telecommunications, Outdoor Recreation, Outdoor Education, Maintaining Strong..., Communication, Creative Problem Solving, Cash Management, Cashiering, Call Centers, Cold Calling, Telecommunication..., Wireless Communications..., Wireless, Wireless Networking, Retail, Customer Service, Microsoft Office, Team Building, Leadership Development, Social Media
Education
North Idaho College 2014 — 2016
Associate of Science (A.S.), Education, 3.0
Luminating Life Photography May 2015 - Present
Schrom Therapeutic Home Care for Boys July 2014 - February 2015
C.R. England September 2013 - July 2014
Xerox September 2012 - May 2013
Badger Shipping December 2011 - September 2012
Schrom Therapeutic Home Care for Boys May 2011 - September 2012
Center Partners May 2009 - May 2011
Yum! Brands February 2009 - January 2010
Coldwater Creek August 2007 - May 2009
Nautilus November 2005 - August 2007
Skills
Teaching, Research, Public Speaking, Science, Student Development, Employee Training, Credit Card Transaction..., Deposits, Management, Operations Management, Shipping Systems, Shipping, Conflict Resolution, Multi Tasking, Telecommunications, Outdoor Recreation, Outdoor Education, Maintaining Strong..., Communication, Creative Problem Solving, Cash Management, Cashiering, Call Centers, Cold Calling, Telecommunication..., Wireless Communications..., Wireless, Wireless Networking, Retail, Customer Service, Microsoft Office, Team Building, Leadership Development, Social Media
Education
North Idaho College 2014 — 2016
Associate of Science (A.S.), Education, 3.0
Benjamin Bourque's Center Partners Experience October 2010 - Present
Job Sales at Center Partners
Industry Financial Services
Experience
Center Partners October 2010 - Present
Financial Foundation Group July 2010 - September 2010
Education
Louisiana State University 2005 — 2009
Bachelors, Physics with concentration in Health Physics
Center Partners October 2010 - Present
Financial Foundation Group July 2010 - September 2010
Education
Louisiana State University 2005 — 2009
Bachelors, Physics with concentration in Health Physics
Molly Gage's Center Partners Experience November 2011 - May 2014
Job Premium Audit CSR at Liberty Mutual Insurance
Industry Outsourcing/Offshoring
Experience
Liberty Mutual Insurance May 2014 - Present
Center Partners November 2011 - May 2014
Center Partners August 2011 - November 2011
Center Partners November 2008 - August 2011
Center Partners May 2004 - April 2007
Center Partners June 2001 - November 2003
Skills
Call Center, Training, Microsoft Excel, Call Centers, Customer Satisfaction, Management, Coaching, Sales, Customer Service, Forecasting, Performance Management
Education
Pasadena City College
A.A. & A.S., English
University of Idaho
Environmental Science
Liberty Mutual Insurance May 2014 - Present
Center Partners November 2011 - May 2014
Center Partners August 2011 - November 2011
Center Partners November 2008 - August 2011
Center Partners May 2004 - April 2007
Center Partners June 2001 - November 2003
Skills
Call Center, Training, Microsoft Excel, Call Centers, Customer Satisfaction, Management, Coaching, Sales, Customer Service, Forecasting, Performance Management
Education
Pasadena City College
A.A. & A.S., English
University of Idaho
Environmental Science
Katey Chopper's Center Partners Experience ManagerCheck into CashApril 2005 - May 2007
Job Sales Trainer at Center Partners
Industry Outsourcing/Offshoring
Experience
Center Partners ManagerCheck into CashApril 2005 - May 2007
Education
North Idaho College
Center Partners ManagerCheck into CashApril 2005 - May 2007
Education
North Idaho College
Kristi Walsh's Center Partners Experience April 2012 - Present
Job Vice President Client Relations
Industry Outsourcing/Offshoring
Experience
Qualfon August 2014 - Present
Center Partners April 2012 - Present
Qualfon 2014 - 2014
Center Partners February 2011 - April 2012
Center Partners March 2007 - March 2010
Center Partners November 2005 - March 2007
Center Partners March 2005 - November 2005
Center Partners March 2005 - May 2005
Center Partners December 2001 - March 2005
Coldwater Creek August 2001 - November 2001
Skills
Performance Management, Project Management, Department Budgeting, Profit Maximization, Call Center, Strengthening Client..., Telecommunications, Team Leadership, Staffing Plans, Strategic Financial..., Sales Operations, Leadership Development, Training, Call Centers, Coaching, Employee Relations, Sales, Employee Engagement, Leadership, Team Building, Customer Satisfaction, Outsourcing, Workforce Management, Vendor Management, Customer Experience, BPO, Project Planning
Education
North Idaho College
General Studies
High School
General Education
Qualfon August 2014 - Present
Center Partners April 2012 - Present
Qualfon 2014 - 2014
Center Partners February 2011 - April 2012
Center Partners March 2007 - March 2010
Center Partners November 2005 - March 2007
Center Partners March 2005 - November 2005
Center Partners March 2005 - May 2005
Center Partners December 2001 - March 2005
Coldwater Creek August 2001 - November 2001
Skills
Performance Management, Project Management, Department Budgeting, Profit Maximization, Call Center, Strengthening Client..., Telecommunications, Team Leadership, Staffing Plans, Strategic Financial..., Sales Operations, Leadership Development, Training, Call Centers, Coaching, Employee Relations, Sales, Employee Engagement, Leadership, Team Building, Customer Satisfaction, Outsourcing, Workforce Management, Vendor Management, Customer Experience, BPO, Project Planning
Education
North Idaho College
General Studies
High School
General Education
Tami Musante's Center Partners Experience November 2013 - February 2014
Job Informatics
Industry Computer & Network Security
Experience
MacKay Livestock Supply February 2014 - August 2014
Center Partners November 2013 - February 2014
Novartis March 2012 - August 2012
Bio-Rad Laboratories March 2011 - December 2011
Lawrence Livermore National Security April 2007 - June 2008
Lawrence Livermore National Laboratory April 2003 - April 2007
Lawrence Livermore National Laboratory July 2001 - April 2003
Johnson Controls February 2001 - July 2001
Skills
Lotus Notes, Windows, Outlook, PowerPoint, Mac OS X, Dreamweaver, Software, Linux, Eudora, Access, Photoshop, Operating Systems, OS X, Microsoft Office, Public Speaking, Editing, Social Media, Training, Management, Visio, Microsoft Excel, Databases, Customer Service, Microsoft Word, SharePoint
Education
Idaho State University 2012 — 2017
Business Computer Information Systems, minor Computer Science
Las Positas College 2010 — 2012
Business Administration
Linn Benton CC 1991 — 1992
AA, General Science
MacKay Livestock Supply February 2014 - August 2014
Center Partners November 2013 - February 2014
Novartis March 2012 - August 2012
Bio-Rad Laboratories March 2011 - December 2011
Lawrence Livermore National Security April 2007 - June 2008
Lawrence Livermore National Laboratory April 2003 - April 2007
Lawrence Livermore National Laboratory July 2001 - April 2003
Johnson Controls February 2001 - July 2001
Skills
Lotus Notes, Windows, Outlook, PowerPoint, Mac OS X, Dreamweaver, Software, Linux, Eudora, Access, Photoshop, Operating Systems, OS X, Microsoft Office, Public Speaking, Editing, Social Media, Training, Management, Visio, Microsoft Excel, Databases, Customer Service, Microsoft Word, SharePoint
Education
Idaho State University 2012 — 2017
Business Computer Information Systems, minor Computer Science
Las Positas College 2010 — 2012
Business Administration
Linn Benton CC 1991 — 1992
AA, General Science
Dawn Bowles's Center Partners Experience March 2010 - August 2010
Job Office Manager at Innovative Technology
Industry Staffing and Recruiting
Experience
Innovative Technology July 2008 - Present
Center Partners March 2010 - August 2010
UnitedHealthcare April 2009 - November 2009
American Water Heater October 2008 - February 2009
Advanced Call Center Technologies March 2007 - June 2008
Whirlpool Corporation April 2004 - November 2004
Comcast Cable Communications April 2003 - November 2003
Nova Information Systems April 2002 - November 2002
GC Services January 2001 - February 2002
Shular Inn March 1998 - June 2000
Education
King College 2012 — 2013
Masters, Business Administration
Tusculum College 2005 — 2011
Bachelors of Science, Organizational Management
Innovative Technology July 2008 - Present
Center Partners March 2010 - August 2010
UnitedHealthcare April 2009 - November 2009
American Water Heater October 2008 - February 2009
Advanced Call Center Technologies March 2007 - June 2008
Whirlpool Corporation April 2004 - November 2004
Comcast Cable Communications April 2003 - November 2003
Nova Information Systems April 2002 - November 2002
GC Services January 2001 - February 2002
Shular Inn March 1998 - June 2000
Education
King College 2012 — 2013
Masters, Business Administration
Tusculum College 2005 — 2011
Bachelors of Science, Organizational Management
Cynthia Herrmann's Center Partners Experience November 2010 - Present
Job business sales rep at Center Partners
Industry Outsourcing/Offshoring
Experience
Center Partners November 2010 - Present
yokes April 2006 - October 2010
Education
North Idaho College 2007 — 2011
psychology
Center Partners November 2010 - Present
yokes April 2006 - October 2010
Education
North Idaho College 2007 — 2011
psychology
Hank Yergler's Center Partners Experience July 2011 - November 2011
Job Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
Center Partners July 2011 - November 2011
Coeur d'Alene's Old Mission State Park September 2010 - July 2011
Cabela's June 2008 - November 2008
Skills
Customer Service, Photoshop, Customer Relations, Research, Excel, Word, PowerPoint
Education
Lewis-Clark State College 2010 — 2011
Bachelor's Degree, Business Administration
Northwest Christian College 2008 — 2008
-------, Business
North Idaho College 2005 — 2007
Associate's Degree, General Studies
Center Partners July 2011 - November 2011
Coeur d'Alene's Old Mission State Park September 2010 - July 2011
Cabela's June 2008 - November 2008
Skills
Customer Service, Photoshop, Customer Relations, Research, Excel, Word, PowerPoint
Education
Lewis-Clark State College 2010 — 2011
Bachelor's Degree, Business Administration
Northwest Christian College 2008 — 2008
-------, Business
North Idaho College 2005 — 2007
Associate's Degree, General Studies
Tammy Rudd's Center Partners Experience July 2009 - March 2010
Job Real Estate Professional
Industry Real Estate
Experience
VIP Rental Properties September 2010 - August 2011
Wal-Mart March 2010 - January 2011
Center Partners July 2009 - March 2010
Apply2Save March 2009 - May 2009
City of Post Falls October 2007 - January 2009
T-Mobile October 2006 - July 2007
American Mortgage Network June 2005 - June 2006
Capital Title Company September 2003 - April 2005
Nations Title Company September 2002 - September 2003
United States Postal Service June 1998 - February 2001
Education
Wright Business School 1994 — 1995
Diploma, Accounting
Olathe South High School 1991 — 1994
High School Diploma
Rockhurst University
VIP Rental Properties September 2010 - August 2011
Wal-Mart March 2010 - January 2011
Center Partners July 2009 - March 2010
Apply2Save March 2009 - May 2009
City of Post Falls October 2007 - January 2009
T-Mobile October 2006 - July 2007
American Mortgage Network June 2005 - June 2006
Capital Title Company September 2003 - April 2005
Nations Title Company September 2002 - September 2003
United States Postal Service June 1998 - February 2001
Education
Wright Business School 1994 — 1995
Diploma, Accounting
Olathe South High School 1991 — 1994
High School Diploma
Rockhurst University
Kelly Laird's Center Partners Experience November 2008 - July 2010
Job Secretary at Cash Tracks Financial Inc
Industry Accounting
Experience
Cash Tracks Financial Inc January 2012 - Present
Center Partners November 2008 - July 2010
Pizza Hut January 2008 - May 2008
Skills
Data Entry, Customer Service, Filing
Education
Lamar Community College 2010 — 2011
Associates, Criminal Justice
College America 2009 — 2010
Associates, Medical Specialties
Cash Tracks Financial Inc January 2012 - Present
Center Partners November 2008 - July 2010
Pizza Hut January 2008 - May 2008
Skills
Data Entry, Customer Service, Filing
Education
Lamar Community College 2010 — 2011
Associates, Criminal Justice
College America 2009 — 2010
Associates, Medical Specialties
Branden Bohannon's Center Partners Experience July 2011 - October 2011
Job Customer Support Professional
Industry Telecommunications
Experience
Ecova August 2014 - October 2014
Faneuil Inc November 2013 - April 2014
West Corporation July 2012 - July 2013
The U.S. Army August 2011 - November 2012
Center Partners July 2011 - October 2011
United States Marine Corps September 2006 - July 2011
Skills
Access, Carpentry, Customer Service, Demolition, Drywall, Engineering, Excel, Logistics, Masonry, Mentoring, Microsoft Office, Newsletters, Painting, Photoshop, PowerPoint, Program Management, Remodeling, Research, Risk Assessment, Swimming, Teaching, Team Leadership, Teamwork, Telecommunications, Theatre, Troubleshooting, Woodworking, Project Planning, DoD, Command, Security, Military, Security Clearance
Education
Piedmont Community College 2010 — 2015
Asscociates of Arts, Computer and Information Systems Security/Information Assurance
Ecova August 2014 - October 2014
Faneuil Inc November 2013 - April 2014
West Corporation July 2012 - July 2013
The U.S. Army August 2011 - November 2012
Center Partners July 2011 - October 2011
United States Marine Corps September 2006 - July 2011
Skills
Access, Carpentry, Customer Service, Demolition, Drywall, Engineering, Excel, Logistics, Masonry, Mentoring, Microsoft Office, Newsletters, Painting, Photoshop, PowerPoint, Program Management, Remodeling, Research, Risk Assessment, Swimming, Teaching, Team Leadership, Teamwork, Telecommunications, Theatre, Troubleshooting, Woodworking, Project Planning, DoD, Command, Security, Military, Security Clearance
Education
Piedmont Community College 2010 — 2015
Asscociates of Arts, Computer and Information Systems Security/Information Assurance
Krystelle Burgess's Center Partners Experience March 2011 - Present
Job Sales Representative at Center Partners
Industry Outsourcing/Offshoring
Experience
Center Partners March 2011 - Present
SAMUELS JEWELERS- divsion of GITANJALI August 2010 - February 2011
Five Guys Burgers & Fries May 2009 - July 2010
Skills
Customer Service, Sales, Sales Order Processing, Phone Etiquette, Learning Quickly
Education
North Idaho College 2010 — 2012
Associate of Science (A.S.), Social Work, 3.4
Southern Union State Community College 2009 — 2010
No Degree obtained, Social Work
Center Partners March 2011 - Present
SAMUELS JEWELERS- divsion of GITANJALI August 2010 - February 2011
Five Guys Burgers & Fries May 2009 - July 2010
Skills
Customer Service, Sales, Sales Order Processing, Phone Etiquette, Learning Quickly
Education
North Idaho College 2010 — 2012
Associate of Science (A.S.), Social Work, 3.4
Southern Union State Community College 2009 — 2010
No Degree obtained, Social Work
Debra Fleming's Center Partners Experience July 2010 - Present
Job Supervisor at Center Partners
Industry Outsourcing/Offshoring
Experience
Center Partners July 2010 - Present
Revana July 2009 - March 2010
Filly's October 2008 - June 2009
Skills
Call Center, Customer Satisfaction, Customer Service, Training, BPO, Sales, Team Building, Management, Microsoft Excel, Microsoft Office, Coaching, Team Leadership, Outlook, Leadership, Quality Assurance, Microsoft Word, Avaya, Time Management, Data Entry, Salesforce.com, Sales Management, Process Improvement, Workforce Management, Payroll, Employee Relations, 10 Key, Customer Support
Education
Mesa Community College
Scottsdale Culinary Institute
Associate of Science (A.S.), Culinary Arts
Center Partners July 2010 - Present
Revana July 2009 - March 2010
Filly's October 2008 - June 2009
Skills
Call Center, Customer Satisfaction, Customer Service, Training, BPO, Sales, Team Building, Management, Microsoft Excel, Microsoft Office, Coaching, Team Leadership, Outlook, Leadership, Quality Assurance, Microsoft Word, Avaya, Time Management, Data Entry, Salesforce.com, Sales Management, Process Improvement, Workforce Management, Payroll, Employee Relations, 10 Key, Customer Support
Education
Mesa Community College
Scottsdale Culinary Institute
Associate of Science (A.S.), Culinary Arts
Bing Sherwood's Center Partners Experience January 2010 - July 2011
Job sales manager at koerner furniture
Industry Furniture
Experience
koerner furniture July 2011 - Present
center partners January 2010 - July 2011
Education
Northern Arizona University 1967 — 1970
koerner furniture July 2011 - Present
center partners January 2010 - July 2011
Education
Northern Arizona University 1967 — 1970
Jacob Woodring's Center Partners Experience August 2010 - Present
Job Customer Service Representative at Center Partners
Industry Telecommunications
Experience
Center Partners August 2010 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, AutoCAD, Time Management
Education
North Idaho College 2012 — 2014
Center Partners August 2010 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, AutoCAD, Time Management
Education
North Idaho College 2012 — 2014
Frederick Schrom's Center Partners Experience November 2006 - February 2007
Job Medical Section NCOIC at United States Army Reserve
Industry Military
Experience
United States Army Reserve August 2007 - Present
Center Partners November 2006 - February 2007
Skills
MIG welding, TIG, Stick Welding, NREMT
Education
North Idaho College 2009 — 2012
Tulsa Welding School-Tulsa Campus 2011 — 2012
Welding Technology/Welder
United States Army Reserve August 2007 - Present
Center Partners November 2006 - February 2007
Skills
MIG welding, TIG, Stick Welding, NREMT
Education
North Idaho College 2009 — 2012
Tulsa Welding School-Tulsa Campus 2011 — 2012
Welding Technology/Welder
Kory Muhlhauser's Center Partners Experience March 2013 - August 2013
Job Sales Rep at Center Partners
Industry Telecommunications
Experience
Sears Holdings Corporation June 2014 - Present
Center Partners March 2013 - August 2013
Skills
Customer Service, Sales, Microsoft Word, Microsoft Excel, Customer Satisfaction, Account Management, PowerPoint, Retail, Team Building, Inventory Management, Photoshop
Education
North Idaho College 2012 — 2015
Associate's Degree, Graphic Design
Post Falls High School 2009 — 2011
Clear Lake High School 2007 — 2008
Sears Holdings Corporation June 2014 - Present
Center Partners March 2013 - August 2013
Skills
Customer Service, Sales, Microsoft Word, Microsoft Excel, Customer Satisfaction, Account Management, PowerPoint, Retail, Team Building, Inventory Management, Photoshop
Education
North Idaho College 2012 — 2015
Associate's Degree, Graphic Design
Post Falls High School 2009 — 2011
Clear Lake High School 2007 — 2008
Eric McAuley's Center Partners Experience September 2001 - August 2003
Job job seeker
Industry
Experience
United States Navy April 2004 - October 2012
Center Partners September 2001 - August 2003
Sykes January 1991 - October 1991
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Call Centers, Service Delivery, Farming, Windows 7, Microsoft Office, HVAC, Automotive Repair, Operational Excellence, Active DoD Secret..., Security Specialist, Manned Guarding, Firearms
Education
lincoln college of technology - Denver 2011 — 2013
Lee University 1992 — 1995
Human Development, Educational Psychology, 3.05
United States Navy April 2004 - October 2012
Center Partners September 2001 - August 2003
Sykes January 1991 - October 1991
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Call Centers, Service Delivery, Farming, Windows 7, Microsoft Office, HVAC, Automotive Repair, Operational Excellence, Active DoD Secret..., Security Specialist, Manned Guarding, Firearms
Education
lincoln college of technology - Denver 2011 — 2013
Lee University 1992 — 1995
Human Development, Educational Psychology, 3.05
CHARLYENE GAUNT's Center Partners Experience September 2013 - May 2014
Job Telesales Agent at Center Partners
Industry Telecommunications
Experience
Humanix May 2014 - Present
Center Partners September 2013 - May 2014
FedEx Office 2005 - 2013
Volt 2005 - 2005
RaceTrac Petroleum 2002 - 2003
Avenue Stores, LLC 2001 - 2002
Skills
Photoshop, Team Building, Calendars, Accounts Payable, Social Media, Event Planning, Filing, Employee Relations, Photography, Budgets, Digital Printing, Retail, Teamwork, Management, Accounting
Education
North Idaho College
Humanix May 2014 - Present
Center Partners September 2013 - May 2014
FedEx Office 2005 - 2013
Volt 2005 - 2005
RaceTrac Petroleum 2002 - 2003
Avenue Stores, LLC 2001 - 2002
Skills
Photoshop, Team Building, Calendars, Accounts Payable, Social Media, Event Planning, Filing, Employee Relations, Photography, Budgets, Digital Printing, Retail, Teamwork, Management, Accounting
Education
North Idaho College
Joel Diekhoff's Center Partners Experience January 2012 - Present
Job Sales Rep at Center Partners
Industry Telecommunications
Experience
Center Partners January 2012 - Present
Veterans Voice March 2001 - June 2009
Skills
Sales Operations, Customer Service, Customer Retention, Sales Management, Project Management, Account Management, Team Management, Communication Skills, Customer Escalation..., Marketing Strategy, Market Research, Cellular Communications
Education
North Idaho College 2010 — 2012
Associate of Arts (A.A.), Communications
Center Partners January 2012 - Present
Veterans Voice March 2001 - June 2009
Skills
Sales Operations, Customer Service, Customer Retention, Sales Management, Project Management, Account Management, Team Management, Communication Skills, Customer Escalation..., Marketing Strategy, Market Research, Cellular Communications
Education
North Idaho College 2010 — 2012
Associate of Arts (A.A.), Communications
Katherine Redding's Center Partners Experience December 2012 - July 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Center Partners December 2012 - July 2013
Center Partners August 2010 - December 2012
Best Buy June 2009 - August 2010
Best Buy February 2008 - June 2009
Best Buy November 2007 - February 2008
Skills
Excellent customer..., The ability to process..., Great problem solving, Ability to deescalate a..., Fast typing skills, Ability to sell and..., Great multi-tasker, Ability to train and..., Able to work in a fast..., Ability to communicate...
Education
North Idaho College 2010 — 2013
Elementary Education and Teaching
Center Partners December 2012 - July 2013
Center Partners August 2010 - December 2012
Best Buy June 2009 - August 2010
Best Buy February 2008 - June 2009
Best Buy November 2007 - February 2008
Skills
Excellent customer..., The ability to process..., Great problem solving, Ability to deescalate a..., Fast typing skills, Ability to sell and..., Great multi-tasker, Ability to train and..., Able to work in a fast..., Ability to communicate...
Education
North Idaho College 2010 — 2013
Elementary Education and Teaching
Travis Yalian's Center Partners Experience 2008 - Present
Job Consumer Services Professional
Industry Consumer Services
Experience
Center Partners, Coeur d'Alene January 2008 - Present
Center Partners 2008 - Present
Skills
Customer Satisfaction, Microsoft Office, Call Centers, Team Building, Customer Service, Performance Management, Customer Experience, Data Entry, Data Analysis, Outlook, Technical Support, Troubleshooting, Documentations, Creative Problem Solving, Critical Thinking, Conflict Resolution, Time Management, Teamwork, Escalation Resolution, Strategic Planning, Telephone Skills, Operations Management, Customer Retention, Program Management, Sales, Project Management, Management, Workforce Management, Telemarketing, Training, Inbound Marketing, Employee Training, Call Center Development
Education
ITT Technical Institute
Associates of Applied Science
North Idaho College
Center Partners, Coeur d'Alene January 2008 - Present
Center Partners 2008 - Present
Skills
Customer Satisfaction, Microsoft Office, Call Centers, Team Building, Customer Service, Performance Management, Customer Experience, Data Entry, Data Analysis, Outlook, Technical Support, Troubleshooting, Documentations, Creative Problem Solving, Critical Thinking, Conflict Resolution, Time Management, Teamwork, Escalation Resolution, Strategic Planning, Telephone Skills, Operations Management, Customer Retention, Program Management, Sales, Project Management, Management, Workforce Management, Telemarketing, Training, Inbound Marketing, Employee Training, Call Center Development
Education
ITT Technical Institute
Associates of Applied Science
North Idaho College
Darrin Gonzales's Center Partners Experience February 2013 - Present
Job Phone Agent at Center Partners
Industry Outsourcing/Offshoring
Experience
Center Partners February 2013 - Present
Applebees International January 2009 - October 2012
Staples June 2006 - January 2009
Skills
Telephone Skills, Customer Service, Customer Satisfaction, Food Service, Cashiering, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, Inventory Management, Call Centers, Time Management, Phone Etiquette, PowerPoint
Education
North Idaho College
University of Idaho
Center Partners February 2013 - Present
Applebees International January 2009 - October 2012
Staples June 2006 - January 2009
Skills
Telephone Skills, Customer Service, Customer Satisfaction, Food Service, Cashiering, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, Inventory Management, Call Centers, Time Management, Phone Etiquette, PowerPoint
Education
North Idaho College
University of Idaho
Michelle Fall's Center Partners Experience April 2013 - November 2013
Job Sales Manager at Travelers
Industry Insurance
Experience
Travelers November 2013 - Present
Center Partners April 2013 - November 2013
Center Partners August 2012 - April 2013
Center Partners April 2007 - August 2012
Skills
Customer Satisfaction, Workforce Management, Call Centers, Quality Assurance, Process Improvement, Customer Service, Operations Management, Training, Team Leadership, Management, Vendor Management, Performance Management, Customer Experience, Team Building, Leadership, Customer Retention, Employee Training
Education
North Idaho College 2010 — 2012
Biology, General
Travelers November 2013 - Present
Center Partners April 2013 - November 2013
Center Partners August 2012 - April 2013
Center Partners April 2007 - August 2012
Skills
Customer Satisfaction, Workforce Management, Call Centers, Quality Assurance, Process Improvement, Customer Service, Operations Management, Training, Team Leadership, Management, Vendor Management, Performance Management, Customer Experience, Team Building, Leadership, Customer Retention, Employee Training
Education
North Idaho College 2010 — 2012
Biology, General
Christy Daugherty's Center Partners Experience October 2013 - Present
Job Zulily Customer Servise Rep at Center Partners
Industry Mental Health Care
Experience
Center Partners October 2013 - Present
Spokane Mental Health August 2013 - October 2013
Allied American Credit January 2007 - May 2010
Tom Addis Newport Ford June 2003 - August 2005
US Army May 1996 - February 2000
Skills
Microsoft Office, Intermediate Excel, Outlook, Multi-line Phone, Retail Sales, Call Centers, Cashiering, Filing, Collections, Data Entry, Online classroom forums, Customer Service, Accounts Payable, Accounts Receivable, W-9s, Bank deposits, Maintain Accounts..., New Hire Training, Fax, Copying, Meeting Scheduling, Slide Shows, Human Resources, Publications, Laminate cards, Order supplies, Transportation, 88M, Process Awards and..., Process Paperwork, Team Leadership
Education
University of the Rockies 2011 — 2013
Master of Arts (MA), General Psychology, 3.90 GPA
The Grand Canyon University 2009 — 2010
Bachelor of Applied Science (BASc), Applied Management, 3.76 GPA
Spokane Falls Community College 2002 — 2005
Associate of Arts (AA) Incomplete, General Studies
North Idaho College 2000 — 2001
N/A, General Studies
Center Partners October 2013 - Present
Spokane Mental Health August 2013 - October 2013
Allied American Credit January 2007 - May 2010
Tom Addis Newport Ford June 2003 - August 2005
US Army May 1996 - February 2000
Skills
Microsoft Office, Intermediate Excel, Outlook, Multi-line Phone, Retail Sales, Call Centers, Cashiering, Filing, Collections, Data Entry, Online classroom forums, Customer Service, Accounts Payable, Accounts Receivable, W-9s, Bank deposits, Maintain Accounts..., New Hire Training, Fax, Copying, Meeting Scheduling, Slide Shows, Human Resources, Publications, Laminate cards, Order supplies, Transportation, 88M, Process Awards and..., Process Paperwork, Team Leadership
Education
University of the Rockies 2011 — 2013
Master of Arts (MA), General Psychology, 3.90 GPA
The Grand Canyon University 2009 — 2010
Bachelor of Applied Science (BASc), Applied Management, 3.76 GPA
Spokane Falls Community College 2002 — 2005
Associate of Arts (AA) Incomplete, General Studies
North Idaho College 2000 — 2001
N/A, General Studies
Erica Browning's Center Partners Experience August 2012 - February 2013
Job Student at StevensHenager College
Industry Medical Practice
Experience
C-A-L Ranch Stores June 2013 - Present
Valley Wide Cooperative April 2013 - June 2013
Center Partners August 2012 - February 2013
Skills
Customer Service, 10 Key, Cash Handling Experience, Phone Etiquette, Organization
Education
Stevens Henager College 2013 — 2014
C-A-L Ranch Stores June 2013 - Present
Valley Wide Cooperative April 2013 - June 2013
Center Partners August 2012 - February 2013
Skills
Customer Service, 10 Key, Cash Handling Experience, Phone Etiquette, Organization
Education
Stevens Henager College 2013 — 2014
Cody Stevenson's Center Partners Experience November 2009 - May 2010
Job Infantryman at US Army
Industry Military
Experience
US Army February 2011 - Present
Center Partners November 2009 - May 2010
Sears, Roebuck and Co. May 2007 - October 2009
Education
North Idaho College 2007 — 2008
US Army February 2011 - Present
Center Partners November 2009 - May 2010
Sears, Roebuck and Co. May 2007 - October 2009
Education
North Idaho College 2007 — 2008
Chelsea Lancaster's Center Partners Experience January 2010 - January 2011
Job
Industry Medical Practice
Experience
Tom's Gyros and Burgers August 2013 - Present
Walmart April 2011 - October 2011
Center Partners January 2010 - January 2011
Skills
Cpr Certified, First Aid, Medisoft, Computer Knowledge, Customer Service, Appointment Scheduling, Vital Signs, Phlebotomy, ECG interpretation, Aseptic Technique, Sterilization, Medical Coding, Leadership
Education
Stevens-Henager College 2013 — 2014
Associate's degree, Medical Office Computer Specialist/Assistant
Tom's Gyros and Burgers August 2013 - Present
Walmart April 2011 - October 2011
Center Partners January 2010 - January 2011
Skills
Cpr Certified, First Aid, Medisoft, Computer Knowledge, Customer Service, Appointment Scheduling, Vital Signs, Phlebotomy, ECG interpretation, Aseptic Technique, Sterilization, Medical Coding, Leadership
Education
Stevens-Henager College 2013 — 2014
Associate's degree, Medical Office Computer Specialist/Assistant