Center Partners
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Center Partners Employees
Ace Info Solutions - Contractor to the USDA (ICAM / OCIO / CTS / IOD/ IAB) June 2015 - Present
SolarWinds March 2014 - June 2015
Center Partners June 2012 - March 2014
Center Partners July 2011 - June 2012
Skills
Microsoft SQL Server, Databases, SSIS, Oracle, Active Directory, Microsoft Exchange, Windows Server, Security, DNS, System Administration, Powershell, Servers, Integration, Information Technology, LDAP Administration, C#, VMware, Windows 7, Account Management, Analysis, Computer Security, IIS, SQL, Ubuntu, Virtualization, SQL DB2, Sybase, CentOS
Education
ONLC 2014 — 2014
Oracle Database 12c: SQL Fundamentals Course
FrontRange 2013 — 2013
HEAT Service Management Administration / Fundamentals Training
Front Range Community College 2010 — 2013
Paul Lind and Sons, Inc. September 2014 - Present
Poudre Valley Health System 2006 - 2013
Center Partners December 2009 - July 2010
Skills
Microsoft Office, Computer Proficiency, Fine Art, Graphic Design, Accounting, Organization, Efficiency, Sales, Spreadsheets, Time Management, Customer Service, Invoicing, Data Entry, Telephone Skills, Healthcare, Teamwork, Accounts Receivable, Administrative..., Outlook, QuickBooks, 10 Key, Accounts Payable, Access, PowerPoint, Microsoft Word
Education
Colorado State University- Global Campus 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
Front Range Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), General Studies
Kforce Inc July 2015 - Present
Field Nation June 2015 - Present
Front Range Community College August 2014 - May 2015
Center Partners March 2013 - August 2013
Center Partners October 2010 - August 2013
Colorado Youth Corps Association January 2009 - March 2009
Skills
Troubleshooting, Technical Support, Call Centers, Networking, Customer Service, Computer Repair, Computer Hardware, Windows, Software, Microsoft Word, HTML, VoIP, Ubuntu, Linux, Training, Customer Satisfaction, Software Documentation, MySQL, Apache 2, C++, CentOS, Git, Subversion, Visual Studio, Github, phpMyAdmin, Java, Photoshop, php, Microsoft Excel, Oracle SQL Developer, Zabbix, SSH
Education
Front Range Community College 2014 — 2016
Computer Software Engineering
Front Range Community College 2013 — 2015
Associate in Computer Information Systems, Programming, GPA: 4.0
Miss TRoM Aesthetics InternA Touch For WellnessSeptember 2014 - Present
Heritage College & Heritage Institute March 2013 - October 2014
Chrystal Photography November 2005 - September 2009
Motivational Systems, Inc. February 2008 - September 2008
Center Partners September 2006 - January 2008
Palmer Flowers October 2001 - December 2006
Skills
Microsoft Word, PowerPoint, Photoshop, Lotus Smartsuite, Web Design, Makeup Artistry, Special Effects Makeup, Microdermabrasion, Light Therapy, Chemical Peels, Precision Haircutting, Hair Extensions, Special Effects, Window Displays, Organizational..., Events Coordination, Fashion Design, Creative Writing, Report Writing, Acrylic Painting, Records Management, Managing Database, Multi Tasking, Multimedia, Telephone Reception, Spreadsheets, Time Management, Data Entry, Call Centers, Market Analysis, Customer Service, Visual Arts, Technical Research, Project Management, Human Resource Planning, Eyelash & Eyebrow..., Eyelash Extensions, Event Planning, Advertising
Education
Heritage College-Denver 2013 — 2014
Associate of Occupational Studies, Aesthetics
Front Range Community College 2005 — 2006
Associate of Arts (AA), Design and Applied Arts
Web.com December 2013 - Present
ITT Technical Institute September 2009 - Present
Side ST. Place March 2012 - November 2013
Center Partners March 2011 - September 2011
Skills
Call Center, Customer Satisfaction, Windows 7, Computer Hardware, Technical Support, Troubleshooting, Team Leadership, XP, Sales, Networking, Customer Service, Active Directory, Management, Windows, Security, Windows Server, Microsoft Office, Direct Sales, Leadership, Access, Time Management, Quality Assurance, Outlook, Project Management, Computer Security, Teamwork, Microsoft Excel, Telecommunications, Team Management, OS X, LAN-WAN, Customer Experience, PowerPoint, VoIP, Microsoft Word, Customer Support, Network Administration, Food, Routers, Windows XP, Team Building, Help Desk Support, Social Networking, Wireless Networking, VPN, System Administration, Leadership Development
Education
ITT Technical Institute-Spokane Valley 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Spokane Valley 2010 — 2012
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications, 3.0
Center Partners May 2014 - Present
24 Hour Fitness September 2013 - January 2014
Center Partners June 2013 - September 2013
STARTEK September 2008 - January 2009
Skills
Customer Satisfaction, Time Management, Public Speaking, Customer Service, Phone Etiquette, Call Centers, Microsoft Office, Technical Writing, Community Outreach, Sound Reinforcement, Photography, Creative Writing, Church Services
Education
Front Range Community College 2010 — 2011
Rocky Mountain High School 1995 — 1998
High School
Digis July 2014 - April 2015
United States Postal Service February 2014 - June 2014
Center Partners September 2013 - February 2014
Center Partners August 2012 - September 2013
Idaho Falls Chukars Professional Baseball June 2013 - August 2013
Dick Ritger Bowling Camp July 2008 - August 2012
Florida State University August 2008 - July 2012
Bleacher Report January 2012 - April 2012
Florida State University August 2011 - December 2011
Idaho Falls Chukars Professional Baseball May 2011 - August 2011
Skills
Sports, Sports Management, Media Relations, Sports Writing, Sponsorship, Social Networking, Bowling, Advertising, Sports Marketing, Facebook, Event Planning, Event Management, Fundraising, Coaching, Sales, Management, Supervision, Quality Assurance, Verbal De-escalation, Baseball, Social Media Marketing, Social Media, Football, Public Relations, Marketing, Journalism, Public Broadcasting, Radio Broadcasting, Suggestive Sales, Customer Service, Technical Support, Troubleshooting, Call Centers
Education
Florida State University 2008 — 2012
Bachelor of Science, Sports Management, 3.74
Center Partners August 2009 - Present
Center Partners August 2009 - Present
Skills
Call Centers, Outlook, Windows, Workforce Management, Customer Service, Telemarketing, Microsoft Word, Customer Satisfaction, Microsoft Excel, PowerPoint, Microsoft Office, Data Entry
Education
Idaho State University
Madison High School
INL June 2014 - Present
Digis February 2014 - June 2014
Center Partners June 2011 - February 2014
MarketSource January 2011 - June 2011
The NanoSteel Company March 2010 - October 2010
Extensive Networks August 2006 - May 2008
Skills
Microsoft Office, Data Analysis, Programming, Mathematics, Engineering, Computer Hardware, Networking, Technical Support, Troubleshooting, Technical Writing, Customer Service, Quality Assurance, Team Leadership, Call Centers, Time Management, Supervisory Skills, Leadership, Teamwork, Customer Satisfaction, Telecommunications, Friendly Personality, Computer Hardware...
Education
Idaho State University 2006 — 2016
Bachelor of Applied Science (BASc), Mechanical Engineering
Rigby Senior High School 2003 — 2005
Highschool Degree, General Studies
Seeds of Peace June 2013 - August 2013
Children's Hospital Boston November 2011 - January 2013
Gordon College April 2010 - May 2011
Gordon College January 2010 - May 2011
Gordon College January 2010 - May 2011
Pingree School May 2009 - August 2009
Center Partners May 2008 - August 2008
Skills
Verbal proficiency in..., Strong interpersonal..., Excellent..., Marketing, Blogging, Creative Direction, Editing, Social Networking, Social Skills, Event Planning, Research, Social Media, Leadership, Newsletters, Social Media Marketing, Public Relations, PowerPoint, Press Releases, Facebook, Public Speaking, Administrative..., Non-profits, Fundraising, Nonprofits, Volunteer Management
Education
Loyola Marymount University 2014 — 2016
Master of Arts (M.A.), Philosophy
Gordon College 2007 — 2011
B.A., International Affairs, Philosophy
Wal-Mart Distribution Center April 2013 - Present
Cd'A Press March 2007 - April 2013
Center Partners January 2010 - January 2011
Thrifty Car Rental April 2004 - February 2007
The Spokesman-Review September 2002 - February 2007
Skills
High Organizational..., Sales, Problem Solving, Customer Service, Fact-checking, Leadership, Editing, Statistics, Marketing Communications, Research, Time Management, Multitasking Skills, Proofreading, Integrated Marketing..., Microsoft Excel, Financial Modeling, Financial Statement..., Critical Thinking, PowerPoint, News Writing, Sports Management, InDesign, Online Journalism, InCopy, AP style writing, Business Strategy, Sports Marketing, Golf, Poker, Strategic Communications, Team Leadership, Strategic Thinking, Facebook, Public Relations, Multimedia, Process Improvement, Adobe Creative Suite, Microsoft Word, Business Journalism, Analysis, Financial Analysis, Sports Media, Microsoft Office, Event Planning
Education
Gonzaga University - School of Business Administration 2011 — 2012
MBA, Marketing/Finance/Supply Chain Management
Gonzaga University 2005 — 2007
Masters, Sports and Athletic Administration
Gonzaga University 2001 — 2005
Bachelor's, Journalism/political science
Larimer Small Business Development Center (SBDC) August 2012 - Present
Silver Rose Retro January 2011 - Present
Phi Theta Kappa September 2012 - April 2015
Best Buy May 2012 - August 2012
Center Partners August 2009 - October 2011
Hunt, Spillman & Associates August 2005 - July 2009
Skills
Photoshop, Microsoft Word, Microsoft Excel, Microsoft Publisher, Social Media, Marketing, Event Planning, Event Management, Meeting Planning, Leadership, Scholarships, Fashion Design, Tailoring, Alterations, Garment Fitting, Garment Costing, Garment Manufacturing, Sales, Coaching, Training, Microsoft Office, Customer Service, Public Speaking, Fundraising, Management
Education
Regis University 2015 — 2017
Bachelor’s Degree, Business Administration and Management, Marketing emphasis
Front Range Community College 2009 — 2014
Associate's Degree, Business Administration and Management, General, 3.55 GPA
Greeley Central High School 1997 — 2001
High School Diploma, General
Walmart January 2014 - May 2014
Murphy USA March 2013 - September 2013
StripesStores June 2012 - October 2012
Sam's Club March 2007 - May 2008
Red Lion Hotels March 2007 - September 2007
center partners March 2006 - February 2007
Skills
Creative Writing, Microsoft Word, Photography, Graphic Design, Illustration, Logo Design, Microsoft Office, Drawing, Image Manipulation, Flyers, Visual Communication, Digital Art, Customer Service, Digital Photography, Web Design, Invitations, Stationery, Direct Mail, Concept Design, XHTML, Windows 7, Access, Corporate Branding, Pre-press, Multimedia, Collateral, Color Theory, Screen Printing
Education
Rasmussen College 2014 — 2016
Associate's degree, Graphic Design and Animation
American InterContinental University 2012 — 2013
Design and Visual Communications, Generalist
Fayetteville Technical Community College 2009 — 2009
Administrative Assistant, Administrative Associate Certificate, completed course
Eastern Idaho Technical College 2004 — 2004
CNA License, certified nursing assistant
IT hardware contractor May 2008 - Present
MBS August 2014 - September 2014
Pro-Motion Technology Group December 2013 - July 2014
Kforce October 2013 - December 2013
Go2IT Group May 2008 - 2013
Center Partners April 2000 - July 2006
Skills
Moms, Help Desk Support, Computer Hardware, IT Operations, Call Centers, Technical Support, contract IT support, Servers, Software Installation, Networking, Windows 7, Laptops, Troubleshooting, VPN, Hardware, Computer Repair, Active Directory, Network Administration, Windows Server, Routers, Operating Systems, Wireless Networking, Microsoft Exchange, Information Technology, Computer Security, Network Security, System Deployment, Windows, Windows XP
Education
ITT Technical Institute-Spokane Valley 2010 — 2012
Associate of Science (A.S.) (CNS), IT Networking
Braveship Entertainment May 2015 - Present
University of Colorado Denver December 2013 - August 2015
FogNoggin January 2014 - June 2015
Telenetwork August 2011 - December 2013
Center Partners July 2008 - October 2010
Skills
Maya, Photoshop, Texturing, Animation, Computer Animation, After Effects, 3D Modeling, Vray, Rendering, Computer Graphics, Arnold, Motion Capture, Vicon Blade, Motion Builder, Mudbox, Arnold Global..., Lighting, Visual Effects, Modeling, Motion Graphics, Renderman, Mental Ray, 3D Studio Max, Shading, 3D visualization, 3D, Compositing, 3D rendering, Drawing, Nuke, MEL, 3D Rendering, 3D Visualization, Problem Solving, Project Management, Team Leadership
Education
University of Colorado at Denver 2011 — 2015
Bachelor’s Degree, Digital Animation
Front Range Community College 2009 — 2011
Computer and Information Sciences, General
Park County Sheriff's Office August 2013 - Present
Center Partners May 2010 - December 2012
Markit On Demand January 2012 - March 2012
Kelly Services at Measured Progress March 2008 - April 2010
US Army 2003 - 2006
US Army 2003 - 2006
US Army 1999 - 2003
US Army 1990 - 2003
Skills
Police, Corrections, Law Enforcement..., Military, Databases, SQL Server, Military Operations, Training, Software Documentation, System Administration, Security, Team Leadership, Troubleshooting, Microsoft SQL Server, Emergency Management
Education
Excelsior College 2003 — 2003
BS, Liberal Studies
Red Rocks Community College 2014 — 2014
Law Enforcement Academy, POST Certification
Idaho Department of Lands January 2015 - Present
Advance Business Solutions January 2010 - Present
Wells Fargo August 2013 - January 2015
Business Consulting 2010 - 2014
Business Consulting 2010 - 2014
Guardian Life Insurance Company of America - Central Ohio Agency June 2007 - September 2010
QC Holdings May 2006 - June 2007
Elite Stone Creations, Inc. DBA Granite Planet April 2005 - May 2006
Center Partners March 2004 - April 2005
Skills
Credit, Process Improvement, Management Consulting, Business Process..., Business Analysis, Strategic Financial..., Investments, Risk Management, Insurance, Coaching, Banking, Change Management, Financial Analysis, Financial Services, Business Process, Sales, Strategy, Recruiting, Management, Analysis, Project Management, Research, Business Strategy
Education
Gonzaga University 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration, Management, Operations, Supply Chain Management, 3.75 GPA
University of Phoenix 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, 3.18 GPA
ITT Technical Institute-Spokane Valley 2002 — 2004
Engineer's Degree, Computer Science and Electronic Engineering, 3.43 GPA
Kyäni November 2014 - Present
Home Care Pulse April 2014 - July 2014
Center Partners February 1999 - March 2014
Hastings Entertainment October 1997 - March 1999
Skills
Photoshop, Photography, Digital Photography, Microsoft Excel, Consumer Behaviour, Customer Satisfaction, Customer Service, Agent Recruitment, Staff Retention, Business Strategy, Business Process, Business Performance..., Project Management, Proposal Writing, Customer Support, Phone Etiquette, Work Ethic, Team Building, Team Leadership, Idea Generation, Technical Support, Customer Experience, Call Centers, Customer Retention
Education
Idaho State University 2001 — 2003
Business, Management, Marketing, and Related Support Services
Liberty Mutual Insurance August 2014 - Present
Tallahassee Democrat July 2010 - May 2013
The Spokesman-Review April 2009 - June 2010
Center Partners October 2008 - March 2009
Tallahassee Democrat August 2006 - September 2008
Skills
Copy Editing, Microsoft Office, InDesign, InCopy, Writing, Sports Writing, Copywriting, Newspapers, Customer Engagement, Customer Oriented, Interviews, AP Style
Education
Florida State University 2011 — 2013
Bachelor of Arts (B.A.), English (Editing, writing & media)
Tallahassee Community College
Associate of Arts (A.A.)
Colorado Clinic August 2015 - Present
Eagle Landscape April 2012 - September 2015
United Way of Larimer County October 2014 - February 2015
Ensight Skills Center March 2015 - 2015
The Harley Bear Foundation November 2011 - August 2014
Jenuine Tattoo April 2013 - March 2014
Center Partners May 2007 - November 2011
Northland Construction January 2003 - May 2005
Skills
Administrative..., Office Management, Office Administration, Outlook, Data Entry, Calendaring, Confidentiality, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Event Planning, Event Management, Appointment Scheduling, Filing, Numeric Filing, 10 Key, Meeting Scheduling, Accounts Receivable, Small Business, Marketing, Research, Online Research, Social Media, Advertising, Topaz, DOS, Document Management, Avaya, Administrative...
Education
Front Range Community College 2015 — 2017
Currently attending, Social Work
Alliance Data May 2015 - Present
Fred Meyer September 2014 - February 2015
Fred Meyer November 2011 - August 2014
Fred Meyer November 2007 - November 2011
Center Partners July 2006 - April 2007
Skills
Microsoft Office, Google Docs, Outlook, Data Entry, Microsoft Excel, Unreal Development Kit, Skype, Windows 7, Windows 8, Microsoft Powerpoint, Time Management, Spreadsheets, PowerPoint, Critical Thinking, Customer Service, OS X, Photoshop, Unreal Engine 3, Teamwork, Retail, Game Design
Education
Full Sail University 2011 — 2014
Bachelor of Science (BS), Game Design
Lake City High School 2003 — 2007
High School Degree, Mathematics and Computer Science
Capitol Roofing Incorporated April 2014 - August 2014
Center Partners October 2011 - November 2013
Skills
Large phone center..., Answering phones and..., Assisting with training..., Daycare Administration, Planning and..., Proficient Typing Skills, Microsoft Word, Outlook, Data Entry, Taking applications..., Cash Register, Food Service, Food Preparation, 15+years teaching..., Customer service, in..., Call Centers, Time Management
Education
Front Range Community College 2003 — 2004
Director Certification, Early Childhood Education and Teaching
University of Northern Colorado 1994 — 1998
Bachelor of Arts (BA), English
Altus Traffic Management October 2014 - July 2015
Calvary Community Church October 2013 - January 2015
Words of Christ Fellowship September 2010 - April 2013
American Red Cross, Inland NW Region August 2006 - April 2013
Center Partners July 2012 - December 2012
Country Crossroads Christian Family Church April 2003 - September 2010
Skills
Volunteer Management, Nonprofits, Community Outreach, Public Speaking, Event Planning, Leadership Development, Non-profit..., Strategic Planning, Program Development, Leadership, Event Management, Music Education, Piano, Music Theory, Praise & Worship, Church Music, Wedding DJ, Pastoral Care, Pastoral, Christian Ministry, Microsoft Office, Vocal Coaching, Vocalist, Sound Equipment, Lighting Control, Videography, Graphic Arts, Bookkeeping, Receptionist Duties, Administrative..., Executive Support
Education
Eastern Washington University 2007 — 2012
Bachelor of Arts (BA), Communication, General
Walgreens March 2007 - Present
Qwest June 2004 - January 2007
Center Partners June 2000 - March 2004
Skills
Pharmacy Technicians, Photography, Supervisory Skills, Hiring Personnel, Dispute Resolution, Customer Satisfaction, Organization, Accounts Receivable, Accounts Payable, Cash Register, Management, Cash Handeling, Sales, Staff Development, Merchandising
Education
Idaho State University 1994 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Madison High school Rexburg Idaho
Eastern Idaho Technical College August 2011 - Present
Walmart October 2010 - December 2011
Walmart September 2008 - April 2010
Center Partners February 2002 - July 2008
Skills
Windows Server, Cisco IOS, Cisco Routers, CatOS, Active Directory, Catalyst Switches, Linux, Apache
Education
Eastern Idaho Technical College 2011 — 2013
Associate's degree, Computer Systems Networking and Telecommunications
Apple 2014 - Present
Riverstone Residential Group May 2012 - September 2014
Airway Heights Fire Department June 2012 - January 2014
The Home Depot April 2011 - August 2012
Holy Family Adult Care Home May 2009 - March 2011
Center Partners June 2008 - February 2010
Walgreens November 2007 - May 2008
Super 1 Foods May 2007 - November 2007
Starbucks February 2007 - April 2007
Costco Wholesale June 2004 - February 2007
Skills
Apartments, Preventive Maintenance, Customer Service, Rentals, Building Maintenance, Microsoft Office, Outlook
Education
Airway Heights Fire Department 2012 — 2013
Firefighter 1, EMT, 4.0
Eastern Washington University 2010 — 2011
Biology, General
North Idaho College 2008 — 2009
General Education
Qualfon March 2015 - Present
Hot Topic September 2014 - December 2014
Warehouse of Fixtures TNG January 2013 - August 2014
CORE Financial April 2011 - February 2012
Center Partners August 2010 - August 2011
Cabela's July 2009 - May 2010
Safeway August 2008 - May 2010
Choice Network Solutions January 2005 - December 2007
Skills
Data Entry, Customer Service, Troubleshooting, Microsoft Office, Outlook, Windows 7, Technical Support, Telephone Skills, Microsoft Excel, Software Documentation, Windows XP, Email Clients, Email Strategy, HTML emails, Ebay Sales, Web Chat, Characterization, Outstanding verbal, Outstanding people..., Outstanding Communicator, Editing, Educational Leadership, Photoshop, Vintage Clothing, Organization, Time Management, Professional Services, Creative Solutions, Problem Solving, Illustration, Social Media, Blogging, Helping Clients Succeed, Tutoring, Tutorials, Inventory Management, customer retention, research, Customer Retention, PowerPoint, Team Leadership, Microsoft Word, Process Scheduler, Call Centers, Training, System Administration
Education
Front Range Community College 2011 — 2012
English/Language Arts Teacher Education
WNCC 2009 — 2010
No, IT
West Corporation October 2013 - Present
Center Partners March 2013 - August 2013
EWU JFK Library January 2012 - February 2013
Hamilton School District #3 September 2010 - May 2011
LSU Department of Residential Life 2007 - 2007
Skills
Analytical Skills, C++, HTML, Programming, Java, C
Education
Eastern Washington University 2011 — 2013
Computer Science
University of Montana 2009 — 2010
Bachelor's Degree, Mathematics and French
Louisiana State University 2004 — 2007
Mathematics and French
ATBS January 2015 - Present
MAXIMUS June 2014 - September 2014
Center Partners 2012 - 2014
Center Partners 2010 - 2012
Center Partners 2008 - 2010
Skills
Technical Support, Call Centers, Customer Service, Sales, Data Entry, Customer Retention, Microsoft Office, Troubleshooting, Windows, Customer Satisfaction, Accounting, Reconiling, Medical Billing
Education
Front Range Community College 2013 — 2014
Associate of Arts and Sciences (A.A.S.) in progress, Sciences, 4.0
Windsor High School 2003 — 2007
High School, Computer and Information Sciences, General
Center Partners December 2012 - Present
Center Partners November 2008 - November 2012
Center Partners September 2009 - November 2009
Skills
Coaching, Training, Troubleshooting, Call Centers, Technical Support, Customer Satisfaction, Outsourcing, Performance Management, Team Leadership, Process Improvement, Customer Service, Management, Team Building, Operations Management, Vendor Management, Team Management
Education
Eastern Idaho Technical College 2006 — 2008
Associate's degree, Computer Network Technology
Sears, Roebuck and Co. September 2014 - Present
Center Partners November 2009 - April 2014
Eastern Idaho State Fair September 2009 - September 2009
Maverik Country Store #172 May 2009 - June 2009
Gas And Scrub November 2008 - April 2009
Develpomental Workshop, Inc May 2007 - August 2007
North Winds of Wyoming October 2006 - January 2007
ELM Locating Utility Services May 2005 - August 2005
One Call Locators January 2004 - April 2004
Basic American Foods August 2001 - May 2002
Skills
Workforce Management, Technical Support, Call Center, BPO, Call Center Development, XP, Customer Experience, Service Desk, Contact Centers, Sla, Soft Skills, Telecommunications, Inbound Marketing, Laptops, Service Delivery, Call Centers, Citrix, Quality Assurance, Windows Vista, Active Directory, Software Documentation, Outsourcing Management, Transition Management, Customer Retention, BMC Remedy, Wireless Networking, Computer Hardware, Troubleshooting, Escalation, Customer Support, Wireless, ITIL, Software Installation, Telemarketing, Vendor Management, Telephony, Outsourcing, Cisco Technologies, Training Delivery, Process Management, VoIP, Hardware, LAN-WAN, IVR, CRM, Windows 7, Lotus Notes, Customer Satisfaction, Training, Help Desk Support
Education
Idaho State University 2004 — 2006
None, Applied Science and Diesel
Eastern Idaho Technical College
Certificate, Flagging and Traffic Control
Packaging Corporation of America August 2014 - Present
Center Partners February 2012 - March 2014
Center Partners November 2010 - February 2012
Center Partners September 2009 - August 2010
Center Partners November 2008 - September 2009
Qwest August 2002 - August 2003
Skills
Microsoft Word, Microsoft Excel, Windows 7, Windows 8, Customer Service, Customer Satisfaction, Customer Retention, Microsoft Outlook, Microsoft Powerpoint, Photography, Digital Photography, Off-road, Leadership, Team Leadership, Cross-functional Team..., Sales, Sales Management, Adobe Creative Suite, Adobe Lightroom, RightNow, Oracle RightNow, Troubleshooting, Coaching Staff, Technical Support, Performance Management, Lightroom, Outlook, PowerPoint
Education
Idaho State University 2013 — 2018
Clinical Psychology, Neuropsychology, 3.85
Northwest Nazarene University 2001 — 2002
Mass Communication/Media Studies
24-7 Intouch December 2013 - Present
Comedian August 2010 - Present
Comedy Works January 2011 - January 2012
Sogeti July 2005 - July 2010
TecHelp Services, LLC January 2002 - July 2005
Volt Technical Resources January 1999 - January 2002
Center Partners January 1997 - January 1999
Advanced Energy January 1996 - January 1997
Skills
Comedian, Comedy, Stand Up Comedy, Comedy Booker, Emcee, Management, Promotions, Marketing, Comedy Writer, Network Administration, Hardware, Leadership, Event Planning, Operating Systems, Social Networking, Windows Server, Networking, Servers, HP, Microsoft Office, Windows 7, Computer Hardware, Microsoft Exchange, Software Installation, Linux, Social Media Marketing, Public Speaking, Stand-up Comedy, Windows XP, Customer Service, Social Media, Computer Maintenance
Education
Front Range Community College 1999 — 1999
Cisco Network Associate, Computer Programming, Vendor/Product Certification
Bullard High School 1990 — 1991
High School Diploma, General Studies
Apple March 2015 - Present
Telenetwork July 2011 - January 2015
Center Partners November 2010 - June 2011
Skills
Networking, Troubleshooting, Technical Product..., Escalation Resolution, Windows, Linux Desktop, Windows Registry, Windows Security, Linux distributions, Mobile Communications, Mobile Networking, IPv4, IPv6, Network Administration, Remote Access, Remote Troubleshooting, Customer Escalation..., HTML5, CSS, OS X, Android, LAN-WAN, VPN, TCP/IP, DNS, VoIP, DSL, Coax, FTTH, Satellite Networking, Mobile Broadband, Browsers, Modems, Routers, Switches, Smart TV, Set Top Box, Antivirus, Email Clients, JavaScript, Microsoft Office, Technical Support, Help Desk Support, Hardware, Software Installation, DHCP, Computer Hardware
Education
Front Range Community College
New York University
Constant Contact May 2012 - Present
Center Partners July 2007 - June 2011
Skills
Creative Writing, Final Cut Pro, Adobe Creative Suite, Microsoft Office, Photoshop, Visual C++, Astronomy, Eagle Scout, HTML Emails
Education
Front Range Community College 2011 — 2013
Center Partners June 2012 - August 2013
Club Inc. June 2010 - September 2011
Idaho State University September 2008 - December 2009
Walt Minnick, Larry Grant Campaigns July 2006 - September 2006
Skills
Excellent with..., Skilled Communicator, Excellent Writer, Handled Statistical data, Worked with the Public, Wrote an online..., Program Development, Statistics, Proofreading, Policy, Academic Writing, Public Policy, Teaching, Research, Political Science, Politics, Data Analysis, Qualitative Research, Political Campaigns, Policy Analysis, Blogging, Leadership, PowerPoint, Critical Thinking, Student Affairs, Microsoft Word, Microsoft Office
Education
Idaho State University 2001 — 2010
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
Idaho State University 2001 — 2010
Master of Arts (M.A.), Political Science and Government, Graduated with a 3.9 GPA
Idaho State University 2001 — 2010
Concentrix November 2014 - Present
Asurion June 2014 - October 2014
Stylz Dance Studio August 2010 - June 2014
Qualfon/Center Partners August 2013 - May 2014
Qualfon/Center Partners March 2013 - August 2013
Center Partners January 2012 - March 2013
Collindale Golf Club February 2009 - December 2011
Skills
Telemarketing, Customer Satisfaction, Consultative Selling, Customer Service, Account Management, Dance, Clerical Skills, Phone Skills, Leadership Development, Typing, Choreography, Customer Education, Basic Accounting, Basic Photoshop, Photography, Digital Photography, Event Planning, Event Management, Quality Assurance, Call Centers, Workforce Management, Time Management, Inbound Marketing, Customer Support, Customer Experience, Avaya, Contact Centers, Payroll, Microsoft Office 2007, Employee Training, Teamwork, System Administration, Microsoft Word, PowerPoint, Outsourcing, Recruiting, Customer Retention, Telephone Skills, Data Entry, Call Center Development, Metrics, Technical Support, BPO, Troubleshooting, Training, Internet Explorer
Education
Front Range Community College 2011 — 2014
Bachelor’s degree, Psychology, English Composition, Anthropology, Sociology; Psychology
Fort Collins High School 2008 — 2011
High School Diploma
Center Partners June 2013 - February 2014
Eastern Washington University January 2010 - March 2012
LAHall Designs January 2008 - March 2012
Crafty Dragon Beads, LLC April 2003 - January 2008
Air Academy Federal Credit Union March 2003 - April 2004
YMCA of the Rockies June 2002 - August 2002
Walt Disney World January 2002 - April 2002
Skills
Marketing, Customer Service, Time Management, Social Media, Market Research, Microsoft Office, Microsoft Excel, PowerPoint, Photoshop, Microsoft Word, Advertising, Marketing Communications, Social Media Marketing, Customer Surveys, Decision Sciences, Event Planning, Facebook, Digital Marketing, Public Relations, Marketing Strategy, Social Networking, Graphic Design, Creative Direction, Cash Handling Experience, Retail, Data Entry, Email Marketing
Education
Eastern Washington University 2009 — 2012
Bachelor of Arts (B.A.), Marketing, 3.98
Arizona Public Service (APS) February 2013 - Present
Blockwise Engineering, LLC June 2012 - January 2013
JT3 January 2007 - June 2012
Idaho Accelerator Center May 2002 - January 2007
Center Partners May 1999 - August 2002
Skills
Instrumentation, Microsoft Office, C++, Test Equipment, Oscilloscope, Customer Service, Soldering, Spectrum Analyzer, Electronics, RF, Windows, Schematic, linux, Troubleshooting
Education
University of Phoenix 2012 — 2015
Bachelor of Science (B.S.), Information Technology
University of Nevada-Las Vegas 2008 — 2012
Bachelor of Science (B.S.), Computer Engineering
Idaho State University 2003 — 2006
Associates of Applied Technology, Electronics Systems Technology.
Blue Falls Manufacturing Ltd (Manufacturer of Arctic Spas, Apollo Spas and Coyote Spas) May 2010 - Present
Apollo Spas May 2010 - Present
Blue Falls Manufacturing Ltd (Manufacturer of Arctic Spas, Apollo Spas and Coyote Spas) 2010 - 2011
American Family Insurance November 2009 - May 2010
American Family Insurance October 2009 - May 2010
Center Partners February 2007 - September 2008
ICT Group Inc September 2005 - February 2007
Skills
New Business Development, Sales, Retail, Merchandising, Management, Business Development, Leadership, Business Strategy, Microsoft Excel, Online Advertising, Microsoft Word, Social Media, Strategic Planning, PowerPoint, Direct Sales
Education
Eastern Washington University 2009 — 2015
currently pursuing, Business Admin
Spokane Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Business/Commerce, General
East Valley High School
Eastern Washington University
Pursued accounting and business management
Dynamic Touch Massage LLC September 2009 - Present
BioPharma Scientific April 2014 - Present
Love and Logic Parenting Institute June 2010 - Present
Big Al's Security 2013 - Present
Reflections for Youth September 2014 - June 2015
Massage Envy Spa October 2014 - February 2015
Center Partners March 2013 - September 2014
Raintree Athletic Club March 2010 - January 2013
IBMC College September 2009 - March 2010
IBMC College July 2009 - February 2010
Skills
Orthopedic Massage, Therapeutic Massage, Wellness, Myofascial Release, Pain Management, Neuromuscular Therapy, Deep Tissue Massage, Fitness, Treatment, Trigger Point Therapy, Reflexology, Customer Service, Teaching, Therapists, Chair Massage, Stress Management, Healthcare, Nutrition, Stretching, Health, Personal Training, Creative Problem Solving, Public Speaking, Pain, Problem Analysis, Intuitive, Shiatsu, Spa, Weight Training, Relaxation, Program Analysis, Program Design, Hydrotherapy, Pre-Natal Massage, Kinesiology, Sports, Swedish, Injury, Athletics, Program Management, Parenting Skills..., Parenting Workshops, Sales Process, Security, Food Service, Electricians, Leadership, Stress, Marketing, Training
Education
Pinnacle Career Institute 2009 — 2011
AOS Personal Trainer, Kinesiology, Program Design, Sport Psychology, Exercise Physiology, Nutrition & Diet
Boulder College of Massage 2009 — 2010
Advanced Certification, Orthopedic & Sports Massage
AMTA 2009 — 2009
Myofascial Release
IBMC College 2007 — 2009
AOS Therapeutic Massage, Therapeutic Massage, Business, Psychology, Anatomy & Physiology, 3.5 GPA
Pinnacle Agriculture Holdings April 2015 - Present
CompuCom May 2014 - April 2015
Center Partners May 2013 - July 2013
Yoder Electrical Services June 2007 - March 2013
Skills
Java, C++, CompTIA A+, Windows, Help Desk Support, Eclipse, C++ Language, Microsoft Visual Studio..., German, A+ Certified, Visual Studio, OOP, Programming, Object Oriented Design
Education
Front Range Community College 2015 — 2015
Associate’s Degree, Computer Science, ~3.0
Front Range Community College 2008 — 2011
Computer Science
Colorado Network Management Inc. March 2015 - September 2015
TOLMAR Inc. April 2014 - August 2014
Center Partners January 2012 - January 2014
Center Partners March 2009 - December 2011
SpiderSpun Networks September 2007 - July 2009
Skills
Microsoft Exchange, Active Directory, Windows XP, Windows Server, Windows 7, DNS, Technical Support, DHCP, Hyper-V, Linux System..., VMware, Group Policy, Computer Repair, Computer Science, Unix, Solidworks, Mechanics, Backup Exec, System Administration, Antivirus, Servers, Citrix Metaframe, Server Administration, WSUS, Citrix, Network Administration, IIS, Help Desk Support, VPN, SAN, Microsoft Technologies, Microsoft Certified..., Powershell, Windows server 2012, Nimble, SQL Clustering, VMware ESX, Security, Troubleshooting, Windows, Cloud Computing, Cluster, Computer Hardware, Microsoft SQL Server, Networking, Remote Desktop
Education
Idaho State University 2002 — 2004
NCIP/Medigap Colorado June 2015 - Present
Customer Communications Corp December 2013 - Present
American Income Life Insurance Company September 2014 - June 2015
Center Partners April 2011 - June 2013
Cottonwood Country Club November 2009 - November 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Accounting, Microsoft Office, Restaurants, Account Reconciliation, Recruiting, Accounts Payable, Accounts Receivable, Cost Accounting, Office Management, Office Administration, Front Office
Education
University of Phoenix 2005 — 2007
Bachelor's Degree, Information Technology, 3.86
Eastern Wyoming College 1993 — 1996
Associate of Arts (AA), Business Administration and Management, General
Brattleboro Union High School 1975 — 1981
Center Partners March 2013 - Present
Skills
Game Design, Photoshop, Game Development, Video Games, Programming, Java, 3D Studio Max, Illustrator, JavaScript, Animation, Flash, Graphic Design, After Effects, 3D Modeling
Education
ITT Technical Institute-Spokane Valley 2012 — 2013
Associate of Applied Science Degree, Graphic Communication and Design
Center Partners Student TeacherIdaho State University2011 - 2011
Skills
Call Centers, Customer Satisfaction, Customer Service, Workforce Management, Troubleshooting, Technical Support, Windows 7, Active Directory, Microsoft Office, Team Leadership, Outsourcing, BPO
Education
Idaho State University 2001 — 2011
B.A., Elementary Education and Teaching
Cedar Springs Hospital June 2015 - Present
Stout Street Foundation February 2011 - June 2015
Quiet River Transitional Recovery Community July 2013 - January 2014
Center Partners December 2009 - July 2010
Colorado Custom Fabrication May 2008 - February 2009
Skills
Substance Abuse..., Microsoft Word, Microsoft Office, Microsoft Excel, Sourcing, Substance Use Disorders, Networking, PowerPoint, Community Outreach, Research, Public Speaking, Outlook, Mental Health, Strategic Planning, Sales, Teaching, Nonprofits, Addiction Recovery, Addictive Disorders, Case Managment, Psychotherapy, Group Therapy, Crisis Intervention, Case Management, Behavioral Health, Psychology, Interventions, Program Development, Treatment, Relapse Prevention, Social Services, CBT
Education
Denver Health 2012 — 2014
CAC I
Front Range Community College 2004 — 2005
West Grand High School 2001 — 2004
High School Diploma
Center Partners May 2014 - Present
Center Partners May 2013 - May 2014
Center Partners September 2009 - May 2013
Center Partners April 2007 - September 2009
Center Partners January 2005 - April 2007
Skills
Talent Acquisition, Employee Relations, HRIS, Technical Recruiting, Employee Engagement, Recruiting, Onboarding, Performance Management, Workforce Management, BPO, College Recruiting, Call Center, Human Resources, HRO, Talent Management, Call Centers, Employee Training, Training
Education
Grand Canyon University 2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of Phoenix 2005 — 2010
Bachelor's degree, Human Services, General
Montana Cattle Company November 2012 - Present
Cary Yourself November 2010 - Present
Center Partners February 2013 - March 2013
Halloween City October 2012 - November 2012
Chick-fil-A February 2012 - September 2012
California Dreaming Restaraunt and Bar November 2010 - November 2011
CVS Caremark Corporation November 2008 - July 2010
Chick-fil-A September 2007 - July 2008
Skills
Customer Service, Word, Promotions, Blogging, Social Networking, Microsoft Word, Nonprofits, Sales, Hospitality, Team Building, Management, Social Media, Teamwork, Time Management, Leadership
Education
Greenville Technical College 2007 — 2009
Business Management
self Employed quality assurance consultant ReceptionistLION, Inc.2002 - 2005
Center Partners March 2001 - February 2002
Skills
Healthcare Information..., Microsoft Word, Microsoft Office, Customer Service, Marketing, Training, Call Centers, Event Planning, Social Media Marketing
Education
Front Range Community College 2008 — 2011
certificate, Medical Office Technology, Medical Administrative Assistant
Colorado Institute of Art 1997 — 1999
Associate, Video Production
Heartland Technology Group June 2014 - Present
JMAgov August 2010 - May 2014
G&B Solutions, Inc. September 2004 - August 2010
Center Partners 1997 - 2002
Skills
SQL, PMP, SDLC, Enterprise Architecture, Requirements Analysis, Integration, Program Management, Project Management, IT Strategy, Microsoft SQL Server, Change Management, ITIL, Disaster Recovery, IT Service Management
Education
Front Range Community College
Associates of Applied Science, Computer and Information Sciences and Support Services
Overland High School
Barnes & Noble November 2011 - Present
Freelance January 2011 - Present
Arg! animation Studio February 2015 - Present
Wolf Robotics January 2014 - October 2014
Arg! animation Studio May 2012 - January 2014
Vancouver Film School July 2010 - December 2010
Center Partners July 2008 - December 2008
Front Range Community College January 2007 - May 2008
Volt October 2006 - November 2006
PhoneBase Research, Inc. 2002 - 2006
Skills
Traditional Animation, Flash Animation, Animation, Flash, Photoshop, Motion Graphics, Texturing, 3D Modeling, Maya, After Effects, Storyboarding, Character Animation, Premiere, Graphic Design
Education
Vancouver Film School 2009 — 2010
Classical Animation
Front Range Community College
Marketplace University LLC December 2013 - Present
Harsh International March 2013 - Present
Center Partners January 2010 - Present
Resurrection Fellowship January 2010 - Present
Resurrection Fellowship January 2010 - Present
Flood the Nations Ministry October 2013 - October 2013
Camp Elim November 2008 - January 2010
Warner Bros. Studios October 2001 - August 2008
Skills
Final Cut Pro, Social Media, Film Production, PowerPoint, Stand Up Comedy, Fitness, Barefoot Runner, Singer, Volunteer Training, Volunteering, Camp Program, Life Coach Apprentice, Barista Training, Tough Mudder Alumni, Kempo Martial Arts..., Project Coordination, Training Facilitation
Education
Front Range Community College 2010 — 2011
Basic EMT Certification, Emergency Medical Technology/Technician (EMT Paramedic)
Metropolitan State University of Denver 1998 — 2000
Bachelor of Arts in Communication, Broadcasting
SAVA Sexual Assault Victim Advocate Center June 2015 - Present
Foundations Counseling, LLC May 2014 - Present
Henderson Properties Ltd February 2014 - May 2014
Center Partners January 2012 - February 2014
City of Fort Collins October 2013 - November 2013
Wells Fargo Bank August 2009 - August 2011
Greeley Behaviroal health clinic May 2009 - July 2009
Banner Health May 2008 - August 2008
Skills
Management, Customer Service, Psychotherapy, Psychology, Leadership, PowerPoint, Microsoft Excel, Public Speaking, Time Management, SPSS, Data Entry, Conflict Resolution, Research, Critical Thinking, Community Outreach, Sales, Organizational..., Interviews, Onboarding, Human Resources, Training, Leadership Development, Outlook, Administration
Education
Institute of Business and Medical Careers 2012 — 2013
Paralegal Certification, Paralegal
Argosy University 2008 — 2011
bachelors, psychology
Morgan Community College 2005 — 2008
Associates of Arts, Psychology
Ft. Morgan High School 2001 — 2005
Diploma 2005, basic
Center Partners March 2013 - Present
Alorica September 2012 - November 2012
Autonet Tv March 2012 - August 2012
Discover Financial Services January 2012 - March 2012
Convergys October 2011 - January 2012
Focus Services August 2010 - November 2011
Skills
Typing, Customer Service, Microsoft Office, Data Entry, Critical Thinking, Organization, Learning Quickly, Highly Dedicated, Sales Management, Communication
Education
Institute of Business and Medical Careers 2013 — 2015
Associate's degree, Medical Billing and Coding
Utah State University 2009 — 2010
General Studies, Generals
Weber State University 2009 — 2010
General, General Studies, B
Ogden Weber Applied Technology College 2008 — 2010
General Studies, General, A
Ben Lomond High School 2006 — 2010
Diploma, General Education, 3.3
Rocky Mountain Offender Managment Systems October 2013 - Present
Center Partners May 2013 - October 2013
Colorado Eagles Professional Hockey, LLC October 2012 - October 2013
OfficeMax April 2011 - November 2012
Skills
Organization, Sales, Employee Training, Cash Handling Experience, Data Entry, Strongly self-motivated, Written & Verbal..., Problem Solving, Graphic Design, Web Design, Phone Etiquette, Customer Service, Highly responsible, Dependable Team Player, Inventory Control, Store Opening, Closing Business, Supply Ordering, Microsoft Office
Education
Front Range Community College
Associate's degree, Business Administration and Management, General
Avon May 2012 - Present
Wonderland Photography March 2011 - Present
Center Partners February 2010 - May 2011
Education
Front Range Community College 2007 — 2014
A.A., Photography, English, Math, etc.
Bench Lake Backpacking January 2009 - Present
Center Partners July 2010 - December 2011
Education
Front Range Community College 2004 — 2007
A.A.S., welding, machining
24-7 Intouch 2014 - 2015
Vail Resorts September 2010 - 2013
Relax The Back 2003 - 2009
Center Partners 2001 - 2003
TeleTech 2000 - 2001
Hilton Worldwide 1998 - 2000
Promus Hotels Corporation 1995 - 1998
Promus Hotels Corporation 1993 - 1995
Promus Hotels Corporation 1990 - 1993
Skills
Strategic Planning, Forecasting, Budgets, Strategy, Leadership, Management, Business Planning, Team Building, Analysis, Executive Management, Finance, Sales, Customer Service, Team Leadership, Operations Management, Marketing Strategy, Project Planning, Financial Analysis, Process Improvement, Financial Reporting, Call Centers, Vendor Management, Training, Change Management, Competitive Analysis, Business Development, Start-ups, Contract Negotiation, Budgeting, Customer Success, Call Center Development, Call Center..., Call center start-up
Education
University of Cincinnati College of Business 1988 — 1990
MBA, Operations, Finance
Indiana University Bloomington 1984 — 1988
BA, Economics
tummy.com, ltd. July 2015 - Present
CartoPac International, Inc. October 2012 - July 2015
Center Partners August 2011 - October 2012
Center Partners July 2010 - August 2011
Skills
Troubleshooting, Technical Support, Hardware, Windows, Windows Server, Customer Satisfaction, Customer Service, Call Center, Time Management, XP, Microsoft Office 2007, Critical Thinking, Windows Vista, Customer Support, Outlook, Teamwork, Software Documentation, Windows XP Pro, Management, System Administration, Adobe Creative Suite, Linux, Fundraising, Social Media, Inventory Management, Mac OS X, OS X, Training Delivery, Microsoft Word, Account Management, Sales Operations, Employee Training, Employee Relations, Leadership, Training, Team Building, Microsoft Excel, Customer Retention, Selling, Team Leadership, Data Entry, Quality Assurance, PowerPoint, Microsoft Office, Windows 7, Sales, Telecommunications, Computer Building, CartoPac
Education
Front Range Community College 2008 — 2012
Associate's degree, Computer Systems Networking and Telecommunications & Programming
Halo Glass Art March 2003 - Present
Reflections for youth June 2015 - September 2015
Reflections for Youth, Inc. March 2014 - September 2015
Center Partners October 2012 - April 2013
Center Partners January 2006 - October 2012
Center Partners January 2006 - October 2012
HIgh Country Gifts May 1995 - August 2004
U-Haul International, Inc. May 1995 - August 1997
Corporate Design/Ocean Reef Club February 1991 - August 1993
Skills
Typing, Photography, Staff Development, Curriculum Design, Payroll, Employee Relations, Customer Service, Instructional Design, Training Delivery, Customer Satisfaction, Leadership Development, Public Speaking, Adult Education, Outlook, Coaching, Performance Management, Training, Call Centers, Contact Center..., Team Leadership, Team Building, Management, Instructor-led Training, Process Improvement, Leadership, Call Center Development, Time Management, Customer Retention, Sales, Analysis, Employee Training, Marketing, Telemarketing, Entrepreneurship, Interviews, Captivate, Recruiting, Needs Analysis, Learning Management, Organizational..., Conflict Resolution, Hiring, Performance Improvement, Human Resources, Workshop Facilitation, Employee Engagement, E-Learning, Onboarding, Personal Development, Avaya Technologies
Education
Miami Dade Community College 1994 — 1995
Front Range Community College
Axelsen Concrete Construction September 2015 - Present
Safelink Internet Services May 2015 - September 2015
Doctor for Concrete September 2014 - May 2015
Enterprise Rent-A-Car September 2014 - September 2014
Plastics Inc. June 2014 - September 2014
Center Partners October 2011 - March 2014
Centurylink June 2011 - August 2011
Center Partners January 2011 - June 2011
Channel blend April 2009 - November 2010
CMC Texas Cold Finish Steel February 2008 - July 2008
Skills
Troubleshooting, Call Centers, Customer Service, Sales, Technical Support, Credit Cards, Forklift Operator, Customer Satisfaction, Computer Hardware, Crane Operator 10 ton, Cable installation, Network Troubleshooting
Education
Idaho State University 2013 — 2020
Electrical Engineering
Wheatley High School 1996 — 1997
High School
High School for the Engineering Professions 1992 — 1996
Jimmy Johns December 2014 - Present
Tincan March 2013 - May 2013
Center Partners January 2013 - March 2013
West Corporation August 2012 - December 2012
Northern Quest Resort and Casino May 2011 - November 2011
Education
ITT Technical Institute 2013 — 2017
ITT Technical Institute 2013 — 2017
Bachelors of Applied Science, Software Development
ITT Technical Institute-Spokane Valley 2013 — 2017
Software Development, Software Development
People to People Ambassador Programs January 2014 - August 2015
world relief April 2012 - August 2014
Center Partners March 2013 - December 2013
Spokane Club August 2011 - June 2012
MWR July 2009 - July 2010
Skills
Customer Service, Research, International Relations, Event Planning, Microsoft Office, Public Speaking, PowerPoint, English, Microsoft Word, Microsoft Excel, Teamwork, Social Media, Spanish, Political Science, Politics, Economics, French, Policy Analysis, International..., Editing, tourism, Travel, Leadership, Data Entry, Sales, Microsoft CRM, Leisure Travel, Team Building
Education
Spokane Falls Community College 2012 — 2015
Associate of Arts (A.A.), International/Global Studies
Hopkinsville Community College 2007 — 2008
General Studies
Entertainment Industry March 2015 - Present
SilverEdge February 2012 - November 2014
T-Mobile February 2010 - January 2011
Center Partners 2009 - 2010
Skills
Cold Calling, Salesforce.com, Account Management, Direct Sales, Sales Process, Sales, Sales Management, Solution Selling, B2B, Merchant Services, New Business Development, Credit, Sales Operations, Credit Cards, Selling, Call Centers, Sales Presentations, Customer Retention, Lead Generation, Payment Card Processing, Gift Cards, Relationship Management, Electronic Payments, Qualifying Prospects, Customer Acquisition, Direct Marketing, Marketing, Networking, Telemarketing, Strategic Partnerships, Loyalty Programs, POS, SEO, Business Development, E-commerce, Competitive Analysis, Customer Satisfaction, Mobile Payments, Strategy, CRM, Debit Cards, Leadership, Team Building, Payments, Payment Gateways, Team Leadership, Training, Retail, E-payments
Education
Poudre High School 2003 — 2006
High School Diploma, General Studies
Front Range Community College
Associates Degree, Associates of Science
McKesson Health Solutions September 2015 - Present
Qualfon/Center Partners December 2013 - July 2015
Center Partners February 2013 - December 2013
Alien Ink Tattoos by Dr. Bill March 2009 - July 2011
Highland Property Management Ltd. Real Estate July 2009 - April 2010
Skills
Customer Service, Customer Satisfaction, Call Centers, Training, Coaching, Employee Training, Customer Retention, Sales, Management, Leadership, Workforce Management, Team Leadership, Supervisory Skills, Data Entry, Customer Experience, Microsoft Office, Outlook, Recruiting, Time Management, Performance Management, Microsoft Excel, Microsoft Word, Social Media, Research, Social Networking
Education
University of Phoenix 2012 — 2013
AHSM
Indian River Community College 1990 — 1991
Creative Writing, 3.0
Family Resource Counseling Center June 2013 - August 2014
Center Partners November 2008 - June 2013
Skills
Spanish, Customer Service, Microsoft Word, Troubleshooting, Technical Support, Leadership, Training, Leadership Development, Time Management, Management, Team Leadership, Problem Solving
Education
University of Idaho College of Law 2014 — 2017
JD degree, Business
Idaho State University 2009 — 2012
Bachelor of Arts (B.A.), International/Global Studies
Qualfon May 2015 - Present
Qualfon November 2014 - May 2015
Qualfon November 2013 - November 2014
Center Partners February 2013 - November 2013
Skills
Call Centers, Outsourcing, Vendor Management, Software Documentation, Process Improvement, Windows 7, Troubleshooting, Active Directory, Process Management, Workforce Management, Windows Server, Team Leadership, SharePoint, Customer Satisfaction, Training, Coaching, Team Management, Management, Telecommunications, Contact Centers, Technical Support, Customer Service, Customer Experience, Avaya Technologies, Customer Retention, Team Building, CRM, Quality Assurance, Sales, Leadership, Time Management, Performance Management
Education
University of Northern Colorado 2009 — 2012
Bachelor of Arts (BA), English Language and Literature, General
Front Range Community College 2013 — 2013
Certificate, Legal Assistant/Paralegal
Bank of America May 2014 - July 2015
The Scribe July 2013 - June 2015
Southern Wyoming Communications February 2010 - May 2015
Hicks Consulting January 2008 - May 2015
University of Colorado Colorado Springs February 2013 - June 2013
Center Partners October 2012 - January 2013
H&R Block December 2011 - January 2013
Little Ol’ Printshop May 2011 - September 2011
Lou’s Sprinkler July 2009 - October 2009
APW Wyott May 2009 - July 2009
Skills
Accounting, QuickBooks, Payroll, Financial Statements, Tax, Bookkeeping, Financial Analysis, Financial Reporting, Microsoft Excel, Budgets, Financial Accounting, Auditing, Digital Printing, Wide Format Printing, Photographic Printing, Offset Printing, Management Consulting, Phone System..., Structured Cabling, Fiber Optic Networks, Microsoft Office, Photoshop, Windows, Lotus, Website Development, P&L Responsibilities, Strategic Planning, Financial Modeling, Financial Risk, Corporate Finance, Project Management, Operations Management, Account Reconciliation, Project Planning, Microsoft Word, Management, Time Management
Education
University of Colorado at Colorado Springs 2012 — 2014
Bachelor's degree of Science, Finance & Accounting
Front Range Community College 2010 — 2012
Associate of Arts (AA), Business Administration and Management, General
The Interlink Language Center 2005 — 2007
Diploma, English
Alyaqadha Secondary School of SWCC 2002 — 2005
High School Diploma, Natural Science & Literature
Constant Contact October 2011 - Present
Constant Contact August 2011 - October 2011
Center Partners 2008 - 2010
Skills
Call Center, Customer Support, Technical Support, Customer Satisfaction, Workforce Management, Call Centers, Process Improvement, Customer Experience, Salesforce.com, CRM, Online Marketing, Customer Retention, Training, SaaS, Lead Generation, Email Marketing, Account Management, Inbound Marketing
Education
Front Range Community College 2008 — 2009
Fybercom April 2015 - Present
PepsiCo May 2014 - March 2015
Center Partners November 2012 - April 2014
Eastern Idaho Wireless April 2012 - September 2012
Pizza Hut March 2011 - July 2012
Skills
Customer Service, Computer Proficiency, Challenge Driven, Smartphones, Microsoft Excel, Microsoft Word, Mac, OS X, Typing, Windows 7, Team Leadership, Social Media, Marketing
Education
Eastern Idaho Technical College 2014 — 2016
Currently Attending, Web Development
Woodward, Inc. April 2014 - Present
Advanced Energy December 2013 - April 2014
Leprino Foods June 2013 - November 2013
Vestas June 2010 - October 2012
Center Partners February 2010 - June 2010
Skills
Manufacturing, Lean Manufacturing, GMP, Multi Tasking, Critical Thinking, Dependable Team Player, Team-oriented, Forklift Operator, Root Cause Analysis, Quality Assurance, Data Analysis, Time Management, cGMP manufacturing, Flexibility, Innovation, Problem Solving, Standardization, Non-disclosure..., Interpersonal Skill, Computer Technology, Data Entry, Linux System..., Computer Hardware...
Education
Ferguson High School 2004 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
Front Range Community College
Associate of Science (AS), Computer Science
NexGen Storage March 2015 - Present
Atlantis Computing April 2012 - March 2015
iVision Technology Services May 2010 - May 2012
Veristor Systems February 2007 - May 2010
Compellent Technologies October 2005 - February 2007
Shavlik Technologies October 2005 - February 2007
Intradyn October 2005 - February 2007
Equus Computer Systems May 2005 - November 2005
Wells Fargo Advisors January 2005 - April 2005
Center Partners September 2000 - October 2004
Skills
Virtualization, Storage, Cloud Computing, Disaster Recovery, VMware, Storage Area Networks, Data Center, Storage Virtualization, Enterprise Storage, Enterprise Software, Deduplication, Servers, Pre-sales, SAN, HP, NetApp, Cluster, Enterprise Architecture, Citrix
Education
Idaho State University 2000 — 2004
Computer Information Technology, Computer and Information Sciences, General
Stimson Lumber September 2015 - Present
Smiths Power - PDIONYXPolyPhaserTranstector July 2014 - September 2015
Qualfon August 2012 - July 2014
Center Partners March 2012 - September 2012
Center Partners October 2010 - March 2012
Skills
Time Management, Data Entry, Outlook, Customer Service, HRIS, Call Centers, Leadership, Full-life Cycle..., Behavioral Interviewing, Statistical Data..., Human Resources, Microsoft Office, Hiring, Management, Internet Recruiting, Employee Relations, Temporary Placement, Performance Management, Interviews, Employee Training, Onboarding, New Hire Orientations, FMLA, Employee Benefits, College Recruiting, Applicant Tracking..., Recruiting, Training, HR Policies, Employee Engagement, Talent Acquisition
Education
Gonzaga University - School of Business Administration 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Lewis-Clark State College 2010 — 2011
BBA, Business Administration/Marketing
Allstate Insurance February 2012 - Present
Center Partners June 2006 - May 2010
Skills
Licensed Property &..., Long-term Customer..., Consultative Sales..., Technical Support, Computer Science, Avaya, Microsoft Office, Outlook, OneView, Quality Assurance, Quality Control, Customer Satisfaction, Customer Service, Skilled Trades
Education
Idaho State University 2003 — 2005
Request Carpet Services Corp 2009 - 2013
Center Partners October 2008 - November 2008
Larimer County Elections September 2008 - October 2008
First National Bank June 2008 - September 2008
Lowe's Home Improvement May 2007 - August 2007
Sears November 2006 - January 2007
University of Northern Colorado August 2006 - September 2006
Rocky Mountain Estate Brokers May 2006 - August 2006
Front Range Community College August 2002 - April 2004
Pizza Hut August 2001 - August 2002
Skills
Computers, Computer Hardware, Computer Maintenance, Computer Repair, Computer Hardware..., Windows, Windows XP Pro, Windows 7, Google Maps, Help Desk Support, Network Security
Education
University of Northern Colorado 2005 — 2008
Bachelor of Business Administration (BBA), Computer/Information Technology Administration and Management
Front Range Community College 2001 — 2005
Associate of Arts (AA), Business Administration and Management, General
OtterBox July 2013 - Present
Center Partners December 2011 - July 2013
Front Range Janitorial Services January 2012 - March 2012
Skills
Call Centers, Technical Support, Troubleshooting, Customer Satisfaction, Process Improvement, Customer Service, Team Leadership, Customer Experience, Computer Hardware, Windows 7, Management, Customer Support, OS X, Windows, Windows XP, Microsoft Office
Education
Front Range Community College 2014 — 2017
Associate's Degree, Psychology
Front Range Community College 2013 — 2013
Certified Nurses Assistant
eLearning Brothers October 2014 - Present
eLearning Brothers August 2013 - September 2014
W.J. Bradley Mortgage Capital, LLC April 2013 - August 2013
eBay August 2012 - April 2013
eBay January 2011 - August 2012
Center Partners March 2010 - January 2011
Center Partners August 2006 - March 2010
Center Partners September 2005 - August 2006
Center Partners November 2003 - September 2005
Center Partners January 2003 - October 2004
Skills
Instructional Design, Training Delivery, Training Needs Analysis, Training Program..., Training & Development, ADDIE, E-learning, E-learning Development, Leadership Development, Microsoft Office, Outsourcing, Customer Service, Writing, Human Performance, Call Center, Curriculum Design, Needs Analysis, Adult Education, Performance Improvement, Public Speaking, Teaching, Performance Management, Captivate, Online Training, Curriculum Development, E-Learning, Coaching, Employee Training, Training, Management, Call Centers, Team Building, Leadership
Education
Idaho State University 2007 — 2011
Bachelors of Science, Human Resource Training and Development, Corporate Training Emphasis
Constant Contact January 2012 - Present
Center Partners December 2006 - January 2012
Center Partners July 2010 - February 2011
Skills
Sales Support, Email Marketing, Customer Service, EWorkforce, Avaya, MLM, Social Networking, Social Media Marketing, Call Centers, Microsoft Office, Leadership, Team Leadership, Networking, Network Marketing, Health, Weight Management, Sales, Entrepreneurship, Small Business, Health Promotion, Skin Care, Nutrition, Team Building, Lifestyle, Personal Development, Wellness, Sales Operations, Salesforce.com, Direct Sales, Customer Experience, Customer Retention, Lead Generation, Time Management, Customer Satisfaction, Selling, Training, Sales Process, Telemarketing, Teamwork, Coaching, Online Marketing, Account Management, CRM, Cold Calling, Sales Management, Online Advertising, Employee Training, Business Development, Management, B2B
Education
Front Range Community College 2003 — 2006
A.A.S, Architecural Engineering
Front Range Community College 2003 — 2006
Architectural Engineering
Fort Collins High School 2000 — 2003
Quest Towing Services January 2015 - Present
Quest Towing Services September 2013 - Present
Sitel October 2011 - August 2013
SCEA 2005 - 2013
SCEA 2005 - 2013
Sitel April 2011 - October 2011
Sitel September 2007 - April 2011
US Bank April 2007 - September 2007
Sitel/Clientlogic December 2005 - April 2007
Center Partners June 2005 - December 2005
Skills
Project Management, Customer Experience, Operations Management, Contact Centers, Inbound Marketing, Six Sigma, Training, Workforce Management, Performance Management, Sales, Coaching, Leadership Development, Leadership, Call Centers, Call Center Development, Vendor Management, IEX, Service Delivery, Call Center, Management, Organizational..., Process Improvement, Customer Satisfaction, BPO, Human Resources, Project Planning, Customer Retention, Account Management, Change Management, Customer Service, Outsourcing, Finance, Avaya, COPC, Team Management, Employee Training, Troubleshooting, Team Leadership, Team Building, CRM, Business Process..., Strategy, Program Management, Strategic Planning, Recruiting
Education
Hastings College 1996 — 2000
BA, Human Service Administration
Colorado Governor's Office of Information Technology January 2015 - September 2015
Center Partners/Qualphon May 2011 - May 2014
Center Partners June 2008 - May 2011
SAIC December 2007 - June 2008
Tek Systems June 2007 - December 2007
RPM Technology April 2004 - June 2007
Nth Degree Creative Services August 2003 - April 2004
Advanced Energy October 2000 - August 2003
Pax-Tekton 1999 - 2000
Advanced Energy 1992 - 1999
Skills
Software Development, Microsoft SQL Server, Scrum, SQL, Process Improvement, Cross-functional Team..., Solution Architecture, Web Development, Management, ASP.NET, Training, Change Management, ITIL, Project Management, Agile Project Management, Leadership, C#, User Interface Design, JIRA, Liferay, ITIL Certified, .NET, Team Building, Cross Functional Team..., PCI DSS, IT Strategy, IT Management, IT Service Management, Agile Methodologies, Kanban, Confluence, Vendor Management, Business Requirements, Business Partner..., SDLC, Team Leadership, Strategy, Databases
Education
Front Range Community College 1991 — 1994
Associate of Applied Science, Machine Drafting Technology
Parallon December 2014 - Present
Center Partners February 2010 - April 2014
Center Partners May 2009 - February 2010
Center Partners January 2005 - May 2009
Center Partners September 2002 - January 2005
Center Partners November 2000 - September 2002
Skills
Call Centers, Workforce Management, Customer Satisfaction, Operations Management, Outsourcing, Process Improvement, Customer Service, Team Building, Team Leadership, Management, Performance Management, Training, Customer Experience, Customer Retention, Inventory Management, Leadership, Contact Centers, Sales, Microsoft Office, Outlook, Employee Relations, Business Process..., Change Management, Microsoft Word, Six Sigma, Troubleshooting, Team Management, Vendor Management, Quality Assurance, Project Management, Technical Support, Avaya, Employee Training
Education
Idaho State University 2008 — 2011
Bachelor of Science (BS), Nursing, Junior
UTV Tech January 2010 - Present
VSM Technologies January 2008 - Present
Center Partners September 2000 - January 2008
Skills
Project Management, Windows Server, System Administration, Active Directory, Troubleshooting, Windows, Security, Computer Hardware, Process Improvement, Disaster Recovery, IT Management, ITIL, Data Center, Microsoft Office, IT Service Management, IT Operations, Team Leadership, Vendor Management, Microsoft Exchange, Servers, DNS
Education
High School 1990 — 1994
Idaho State University
GoDaddy.com May 2013 - Present
Center Partners November 2010 - April 2013
FRSTeam May 2010 - September 2010
Riverstone Residential Group April 2009 - April 2010
GNC February 2009 - April 2009
Skills
Customer Satisfaction, Inventory Control, Income Statement, Customer Service, Store Operations, Sales, Team Building, Team Leadership, Operations Management, Sales Management, Time Management
Education
Eastern Washington University 2001 — 2006
Bachelor's degree, Marketing/Marketing Management, General, 3.1
Universidad de Granada 2003 — 2003
DIRECT Center for Independence December 2013 - Present
Center Partners May 2013 - June 2013
U.S. Bank August 2012 - October 2012
McKesson September 2008 - June 2012
Skills
Microsoft Outlook, Windows-based PC's, Customer Service, Call Centers, Healthcare, Software Documentation, HIPAA, Management, Training, Outlook, Program Management, Sales, Interviews, Insurance
Education
Glendale Community College 2000 — 2002
N/A, General Studies
Four Winds Interactive February 2014 - Present
Four Winds Interactive April 2012 - February 2014
Webroot Software October 2005 - April 2012
Sun Microsystems July 2005 - October 2005
ZOLL Medical Corporation December 2004 - July 2005
Northrop Grumman August 2002 - October 2004
IBM February 2001 - August 2002
Center Partners May 2000 - August 2000
Idaho State University December 1997 - March 2000
Skills
Technical Documentation, Statistical Reporting, Microsoft Office, Windows OS, Macintosh O/S, Android Mobile, Windows Mobile, Apple Mobile, Quality Assurance, Security Standards, Internal Website..., Hardware Setup/Diagnosis, Software Setup/Diagnosis, Sales Consulting, Software Deployment, Virus Removal, Virus Remediation, Customer Training and..., Tablet PC, Secret Level Clearance-..., Network and Server..., Vmware/Virtual Machine, Remote Access, Innovation, Customer Escalation, Troubleshooting, Customer Service, Network Applications, Security Software, Technical Training, Staff Training, Staff Supervision, Staff Mentoring, Cloud Computing, Testing, Usability Testing, Networking, Security, Antivirus, Internet Security, TCP/IP, Network Security, Windows, Technical Support, Management, Computer Security, Professional Services, Malware Analysis, Escalation, Unix
Education
Idaho State University 1997 — 2000
University Of Colorado
Business Management
GeekIT Mobile IT July 2015 - Present
IBM Global Business Process Services November 2011 - Present
Center Partners August 2010 - December 2010
Center Partners March 2010 - August 2010
SKYBEAM, INC March 2008 - February 2009
FRONT RANGE INTERNET, INC September 2005 - February 2008
Eastman Kodak August 2004 - September 2005
Celestica June 2003 - July 2004
BVRP Software January 2003 - June 2003
Center Partners April 2001 - January 2003
Skills
Technical Support, Microsoft Office, Troubleshooting, Computer Hardware, Customer Support, Customer Service, Training, Leadership, Windows XP, Testing, Sales
Education
Western Governors University 2010 — 2015
Bachelor's Degree, Information Technology, Network Administration
Front Range Community College 1992 — 1993
Associate's, Computer Information Systems
eBay September 2011 - Present
Center Partners September 2010 - September 2011
Center Partners March 2009 - September 2010
Center Partners September 2008 - March 2009
Center Partners July 2007 - September 2008
Center Partners April 2008 - June 2008
Center Partners May 2004 - July 2007
Center Partners October 2002 - May 2004
Center Partners October 2000 - October 2002
Convergys April 2000 - September 2000
Skills
Kirkpatrick, Instructional Design, Classroom Management, Training Facilitation, Human Performance, Leadership Development, Training Management, Data Analysis, Outsourcing, Call Center, Workshop Facilitation, Call Centers, Technical Support, Employee Engagement, Technical Writing, E-Learning, Training, Management, Resume Writing, Leadership, Customer Service, Employee Training, Customer Satisfaction, Quality Assurance, Training Delivery, Sales, ADDIE, Coaching, Learning Management, Performance Management, Captivate, Instructor-led Training, Curriculum Design, Customer Experience, Customer Retention, Blended Learning, Strategic Partnerships, Workforce Management, Staff Development, Technical Training, Team Building, Hands-on Training, Organizational..., Vendor Management, Interviews, Team Leadership, BPO, Needs Analysis, Conflict Resolution, Onboarding
Education
Western Governors University 2012 — 2016
Bachelor's Degree, Bachelor of Science, Business Management
Idaho State University 1999 — 2000
None, Human Resources and Training Development
Town of Windsor Colorado October 2014 - Present
Town of Windsor Colorado March 2014 - October 2014
Center Partners June 2008 - December 2013
StarTek March 2004 - October 2007
Skills
Data Analysis, Talent Assessment, Data Entry, PowerPoint, Adaptive, Insightful, Microsoft Word, Microsoft Excel, Talent Management, Employee Training, Interviews, Management, Customer Satisfaction, Leadership, Time Management, Team Management, Recruiting, Performance Management, HRIS, Employee Relations, Taleo, Training & Development, Process Development, Reporting & Analysis, Procedure Creation, Onboarding, Innovator, Organizing, Proofreading, Word, Data Manipulation, Pragmatic, Benefits Administration, Employee Engagement, Training, Employee Benefits, Talent Acquisition, Hiring, HR Policies, Personnel Management, Technical Recruiting, Leadership Development, BPO, Process Simulation
Education
University of Northern Colorado 1999 — 2002
BA, Political Science, German
Gonzaga University 1998 — 1999
Bachelor of Arts (B.A.), Political Science and German
Pure Romance April 2014 - Present
Tele Tech November 2013 - May 2014
Farmers Insurance June 2013 - October 2013
Weston Distance Learning October 2012 - May 2013
IBM December 2009 - September 2012
Center Partners July 2006 - February 2010
Skills
IT Service Management, ITIL, Service Delivery, Call Centers, Windows 7, Troubleshooting, Technical Support, Windows XP, Cisco Technologies, Service Desk, Network Administration, BMC Remedy, Sla, Networking, Help Desk Support, Process Improvement, CRM, Servers, Insurance, Secretarial Skills, Money Transfers, Customer Service, Cashiering, Sales, Data Entry, Office Administration, Customer Retention, Billing Systems, Quiz, Research, Cleaning, Food Service, Computers, Phone Etiquette, Typing, Email, Multi Tasking, Organization, Leadership, Team Leadership, Microsoft Word, Microsoft Office, Microsoft Excel
Education
Front Range Community College
Intrado November 2013 - Present
SunGard Availability Services January 2013 - November 2013
Front Range Community College May 2012 - January 2013
StarTek February 2007 - May 2011
Center Partners September 2002 - February 2007
Sykes Inc June 1998 - May 2002
Northeastern Junior College January 1999 - December 2000
Skills
Troubleshooting, Computer Hardware, XP, Networking, Cisco Technologies, Team Leadership, Customer Service, Windows, Virtualization, Customer Satisfaction, Linux, Technical Support
Education
Front Range Community College 2011 — 2012
Computer Information Systems, Cisco
Westwood College of Technology 2010 — 2011
Started Bachelors degree but persued other education, Computer Forensics
Northeastern Junior College 1998 — 2001
Associate of Science, Computer Science
Exeter Finance Corp December 2014 - Present
Center Partners January 2013 - April 2014
Center Partners January 2010 - December 2012
Center Partners 2001 - 2009
City of Pocatello, Idaho 1998 - 2002
Convergys 1999 - 2001
Skills
Call Center, Telemarketing, BPO, Outsourcing, Workforce Management, Account Management, Lead Generation, Avaya, Customer Retention, Inbound Marketing, Customer Satisfaction, Sales Management, Call Center Development, Sales, HRO, Customer Experience, CRM, Call Centers, Contact Centers
Education
Idaho State University
Bachelor of Science (BS), Health and Physical Education/Fitness
Girl Scouts of Colorado July 2014 - Present
eCommerce August 2013 - Present
Private Home Care May 2006 - Present
Premium Carpet and Upholstery April 2014 - July 2014
Fort Collins Christian Church December 2011 - June 2012
Center Partners January 2004 - May 2006
SPE Systems Incorporated May 2000 - December 2000
Speeds Hangar Deli July 1995 - February 2000
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Budgets, English, Customer Service, Windows, Research, Financial Reporting, Account Reconciliation
Education
Front Range Community College 2006 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Yavapai College 1995 — 2003
Press-One Customer Care June 2012 - Present
Self Employed January 2009 - Present
Center Partners June 2004 - June 2011
Skills
Customer Service, Customer Satisfaction, Outsourcing, Telemarketing, BPO, Call Center, Workforce Management, Team Leadership, Call Centers
Education
Front Range Community College 2010 — 2011
Business
American Legacy Firearms 2012 - Present
Dua-Hobbs Associates, LLC 2012 - 2012
Accountemps 2011 - 2012
All Season's Chalice 2002 - 2012
Center Partners 2008 - 2011
Office Team 2008 - 2008
Beaudin Ganze Consulting Engineers 2005 - 2007
eQuilter.com 2002 - 2005
PCA International 1996 - 2001
Skills
MS Office Suite, Excel, Word, Outlook, OneNote, Firefox, Internet Explorer, Twitter, Marketing Research, Social Media, HTML, Microsoft Office
Education
University of Northern Colorado 1994 — 1996
Bachelor, Graphic Arts
Central Community College 1989 — 1991
Associates, Graphic Arts
Front Range Community College
TBD, Accounting; Business
selfemployed August 2013 - Present
CenturyLink August 2005 - January 2012
2005Qwest/Century Link August 2005 - January 2012
Center Partners February 2004 - July 2005
Eastern Idaho Regional Medical Center February 2003 - June 2003
Wal-Mart June 2001 - September 2002
Education
college of massage therapy 2008 — 2012
college of massage therapy
Idaho State University
a Associate, Message Therapy
Center Partners December 2010 - Present
Education
Idaho State University
Accounting BBA
24 Hour Sign Language Services, Inc. February 2012 - Present
IBM September 2010 - February 2011
Center Partners January 2010 - September 2010
Account Brokers of Larimer County August 2006 - January 2010
BC Services February 2005 - August 2006
24 Hour Sign Language Services, Inc. March 2000 - April 2006
Skills
Psychic Medium, Reiki Master/Teacher, Raindrop Technique, Interpreting
Education
Front Range Community College 1997 — 2000
AAS, Sign Language Interpreting
Center Partners 1999 - 1999
Hurricane Stoves August 1980 - January 1981
Skills
Wordperfect, Spreadsheets, Photo Editing, some computer networking, Programing with Tubo...
Education
Idaho State University 1988 — 1995
Bachelor of Business Administration (B.B.A.), Computer information Systems
Blackfoot, High School. Blackfoot, Idaho 1974 — 1979
Fallen Ember Studio August 2012 - Present
Front Range Community College November 2011 - Present
Center Partners October 2009 - May 2010
Texas Land and Cattle August 2007 - January 2009
Skills
Microsoft Office, Microsoft Excel, Research, Teaching, PowerPoint, Customer Service, Public Speaking, Higher Education, Microsoft Word, Data Analysis, Project Management, Purchasing
Education
Front Range Community College 2002 — 2003
Art/Art Studies, General
Thompson Valley Highschool 1998 — 2001
King Soopers July 2012 - Present
Colorado State University June 2011 - July 2012
center partners November 2009 - February 2011
Skills
CNA License, Horticulture, Microsoft Word, Customer Service
Education
Front Range Community College 2006 — 2007
certificate, cna license
JPMorgan Chase August 2011 - Present
J.P. Morgan Chase August 2011 - Present
McDonald's Corporation September 2008 - Present
McDonald's Corporation March 2010 - August 2011
Olive Garden January 2011 - April 2011
Center Partners February 2010 - November 2010
Skills
Banking, Customer Service
Education
IBMC 2011 — 2012
Associate's degree, Paralegal
IBMC College
Associates of Occupational Studies Degree
Kmart Corporation June 2008 - Present
Center Partners February 2006 - May 2008
First Lutheran Church June 2004 - June 2005
Skills
Positive Can-do Attitude, Adaptable to Changes, Work Ethic, Customer Service, Team Leadership, Positive Team Player, Critical Thinking, Close Attention to..., Always Punctual, Attendance Management, Time Management, Self-starter, Fast Learner, Blended Learning, Typing
Education
Institute of Business and Medical Careers 2012 — 2014
Associate's degree, Medical Insurance Billing and Coding
Front Range Community College
Silver Pillars Assistant SecretarySchool District 93 - Rimrock ElementaryApril 2015 - May 2015
Bonneville School District #93 December 2014 - April 2015
Hancock Fabrics April 2007 - March 2009
S. M. Stoller September 2004 - April 2005
Center Partners August 2001 - August 2002
Skills
Communication, Leadership, Management, Spiritual Leadership, Training, Problem Solving, Customer Satisfaction, Conflict Management, Communication Skills, Microsoft Office, Microsoft Word, Microsoft Excel, Retail, Store Management, Inventory Management, Merchandising, Sales, Sewing, Pattern Design, Color Schemes, Spiritual Warfare, Bible Study, Spiritual Consulting, Life Coaching, Parenting, Curriculum Development, Analysis, Customer Service, Supervisory Skills, Research, Event Planning, Facebook, Time Management, Outlook, Administration, Administrative..., Office Management, Social Networking
Education
Idaho State University 1997 — 2001
Bachelor’s Degree
Kellogg Sr. High
High School
North Idaho College
Associate of Science (AS)
- Freelance Student/Work StudyFront Range Community College2013 - 2015
Front Range Community College 2013 - 2015
SilverEdge September 2011 - August 2013
Center Partners January 2008 - July 2011
The Home Depot January 2005 - July 2008
Skills
Cold Calling, Direct Sales, Leadership, Salesforce.com, Sales Process, Sales, Management, Sales Operations, Lead Generation, Training, Call Centers, B2B, Sales Management, Solution Selling, Selling, Account Management, Strategic Partnerships, Audio Engineering, Audio Editing, Audio Mixing, Audio Post Production, Digital Audio, Professional Audio, Live Recording, Recording, Studio Recording, Ableton Live, Pro Tools, Logic Pro
Education
Front Range Community College 2013 — 2015
Associate of Arts (A.A.), Recording Arts Technology/Technician
Behavioral Health Crisis Center December 2014 - Present
United States Army Reserve May 2005 - Present
RED Inc. August 2014 - September 2014
Center Partners March 2012 - March 2014
Walmart November 2008 - March 2012
Skills
Filing, Personnel Records, Proficient Typing Skills, Data Entry, Confidentiality, Phone Etiquette, Spanish-speaking, Microsoft Office, Military Personnel, Customer Service, Customer Experience, Call Centers, Customer Satisfaction, Customer Retention, Technical Support, Troubleshooting, Telemarketing, Team Leadership, Training
Education
Idaho State University 2014 — 2017
Psychology
United State Army Adjutant General School 2005 — 2005
Human Resources Information Systems Management Specialist, Human Resources Management/Personnel Administration, General, Honor Graduate
Securitas Security Services USA, Inc. July 2015 - Present
Center Partners 2012 - 2014
Morongo Basin Transit Authority January 2010 - June 2012
Skills
Customer Satisfaction, Web Design, Web Development, Photoshop, HTML 5, CSS3, Digital Photography
Education
Full Sail University 2015 — 2017
Bachelor of Science (B.S.), Game Design, 3.5
University of Phoenix 2013 — 2014
Associates of Arts - Web Design, Web Page, Digital/Multimedia and Information Resources Design
Center Partners November 2011 - Present
Big Dog Transportation June 2011 - August 2011
Home again shuttle April 2008 - April 2009
Skills
Customer Service, Cashiering, Solid computer skills, Microsoft Office, Microsoft Excel, Outlook, Typing, Call Centers, Technical Support
Education
University of Phoenix 2013 — 2015
Eastern Idaho Technical College 2012 — 2012
GED