Citizens Bank
Industry: Bank
DescriptionCitizens Financial Group, Inc. is an American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont. Headquarters: Providence, Rhode Island, United States CEO: Bruce Van Saun Revenue: 5.256 billion USD (2016) Number of employees: 17,594 (2017) Parent organization: Citizens Financial Group Inc Subsidiaries: Citizens Securities, Inc,
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Citizens Bank Employees
Santander Bank, N.A. September 2015 - Present
Citizens Bank July 2012 - August 2015
Citizens Financial Group June 2002 - July 2012
Bridgewater State University September 2000 - May 2002
Bridgewater State University September 2000 - May 2002
Bridgewater State University September 2000 - May 2001
Bridgewater State University July 1997 - September 2000
Skills
Databases, Business Analysis, SharePoint, Visio, Risk Management, Process Improvement, Project Management, SQL, SDLC, Team Building, Microsoft Office, Data Analysis, Banking, Management, Requirements Analysis, Public Speaking, Research, Technical Support, Technical Documentation, Data Quality, Leadership, Testing
Education
Bridgewater State University 1997 — 2002
Bachelor’s Degree, Mathematics and Computer Science, 3.3
Sterling McCall Honda/Group 1 Automotive March 2015 - Present
Security National Financial Corporation January 2013 - January 2015
Plains State Bank January 2011 - January 2013
Post Oak Bank January 2008 - January 2011
Citizens Bank January 2005 - January 2008
Lamar Bank/Mid-South Bank January 2001 - January 2005
Skills
Leadership, Real Estate Transactions, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Training
Education
Automotive Dealership Institute ♦
Diploma, Automotive Finance Management
Brigham Young University
Marbury Wealth Management June 2014 - Present
Catholic Diocese of Pittsburgh January 2013 - April 2014
BNY Mellon April 2011 - January 2013
PNC August 2010 - April 2011
Citizens Bank January 2009 - November 2009
Full Service Network September 2003 - July 2007
Education
Penn Foster 2010 — 2011
diploma, Legal Administrative Assistant/Secretary
Bradford School 2001 — 2003
diploma, Graphic Design
Keystone Oaks 1998 — 2002
Citizens Financial Group, Inc. January 2012 - Present
Citizens Financial Group 1995 - December 2011
Citizens Bank 1995 - December 2011
Fairhaven Savings Bank 1979 - 1995
Skills
Risk Management, Operations Management, Operational Risk..., Process Improvement, Offshore Operations, Third Party Vendor..., Vendor Management, Employee Engagement, Claims Management, Claims Handling, ACH, Retail Banking, Consumer Lending, Relationship Management, Financial Services, Commercial Banking, Financial Risk, Business Analysis
Education
Bristol Community College
Business Management
Fisher College
Business Management
Anthem November 2012 - Present
Citizens Bank February 2009 - November 2012
circuit City August 2006 - January 2009
Circuit City Call Centers August 2006 - January 2009
CABLEVISION SYSTEMS CORP December 2001 - January 2002
CHASE MANHATTAN BANK January 2000 - December 2000
Skills
Analysis, Hardware, Help Desk Support, Leadership, Program Management, Project Management, Customer Experience, Management, Call Centers, Access, SQL, Databases, Call Center, VPN, Workforce Management, Process Improvement, Vendor Management, Data Analysis, Microsoft Office, Customer Service, Computer Hardware, Technical Support, Networking, Strategy, SDLC, Avaya, Business Intelligence, Software Installation
Education
Columbia Southern University 2009 — 2010
BSBA, Information Technology
Briarcliffe College 2001 — 2002
AAS, Graphic Design
Citizens Bank November 2014 - Present
Acceptance Insurance September 2013 - November 2014
Davison October 2011 - December 2012
Education
Bradford School 1999 — 2000
Citizens Bank December 2014 - Present
Pier 1 Imports March 2006 - July 2014
Skills
Visual Merchandising, Store Management, Merchandising, Retail, Store Operations, Retail Sales, Driving Results, Inventory Management, Profit, Inventory Control, Merchandise Planning, Sales, Customer Service, Retail Banking, Self-management, Outlook, PowerPoint
Education
Bristol Community College 2000 — 2002
BMO Harris Bank March 2015 - Present
BMO Harris Bank October 2013 - Present
Citizens Bank June 2010 - September 2013
Wachovia, A Wells Fargo Company July 2008 - August 2011
Iron Mountain 2005 - 2008
Bank of America 2003 - 2005
First North American National Bank 1999 - 2002
Skills
Retail Banking, Finance, Commercial Banking, Credit Cards, Leadership, Sales, Credit, Banking, Commercial Lending, Human Resources, Management, Customer Retention, Coaching, Operations Management, Mortgage Lending, Small Business Lending, Consumer Lending, Cross Selling, Loans
Education
Briarcliffe College 1997 — 2001
BA, Business Management
freeport high school
Bankwell Bank (Formerly Quinnipiac Bank & Trust) January 2012 - Present
Citibank March 2007 - January 2012
Citizens Bank May 2000 - March 2007
BankBoston Merchant Services (First Data Merchant Srvcs) May 1996 - May 2000
CoreStates Bank of Delaware (CardLinx) May 1991 - May 1996
Shawmut Bank March 1989 - May 1991
Connecticut National Bank October 1988 - March 1989
Northwestern Mutual Life September 1985 - June 1987
Skills
Retail, Property Management, Veterinary, Banking, Mortgage Lending, Non-profits, Start-ups, Investment Properties, Loans, Condos, Credit, Finance, Credit Cards, Mortgage Banking, Consumer Lending, Loan Origination, Small Business, Small Business Lending, Real Estate, Cash Management, Real Estate Economics, Commercial Banking, Customer Service, New Business Development, Investments, Financial Structuring, Strategic Planning, Asset Based Lending, Business Development, Nonprofits, Due Diligence, Sales, Financial Analysis, Underwriting, Commercial Lending, Mergers & Acquisitions, Accounting, Asset Management, Training, FHA, SBA, Retail Banking, Refinance, Credit Analysis, Lines Of Credit, Commercial Mortgages, Strategic Financial..., Portfolio Management, Valuation, Relationship Management
Education
Bradley University 1981 — 1984
Franklin Pierce University 1980 — 1981
South Windsor 1977 — 1980
Origami Owl Custom Jewelry January 2013 - Present
GameStop November 2013 - April 2015
Citizens Bank June 2012 - June 2013
GameStop May 2010 - June 2012
Pacific Sunwear July 2005 - April 2010
Treesdale Golf & Country Club April 2002 - September 2007
Skills
Merchandising, Customer Service, Visual Merchandising, Time Management, Retail Sales, Skin Care, Store Management, Loss Prevention, Store Operations, Driving Results, Sales, Inventory Management, New Store Openings, Team Building, Training, Customer Retention, Employee Training, Fashion, Inventory Control, Profit, Recruiting
Education
Bradford School 2004 — 2005
Associate's degree, Consumer Merchandising/Retailing Management
Citizens Bank January 2015 - Present
Wells Fargo December 2012 - December 2014
KeyBanc Capital Markets August 2004 - December 2012
GE Capital June 2001 - August 2004
Bank of America October 1998 - June 2001
Progressive Insurance January 1993 - October 1998
KeyBank July 1987 - January 1993
Skills
Capital Markets, Investment Banking, Commercial Lending, Directors & Officers..., Derivatives, Syndications, Structured Finance, Bonds, Financial Structuring, Private Placements, Credit Risk, Loan Origination, Cash Management, Finance, New Business Development, Equities, Fixed Income, LBO, Securities, Financial Advisory, Management, Middle Market, Series 63, Financial Risk, Asset Management, Asset Managment, Private Banking, Debt Restructuring, Mortgage Lending, Investment Management
Education
Bowling Green State University 1983 — 1987
Bachelor of Science, Business Administration - Finance/Accounting, 3.8
First National Bank of Bellevue March 2015 - Present
First National Bank of Bellevue March 2014 - Present
Citizens Bank May 2013 - August 2013
Caranfa Ford August 2010 - August 2013
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Research, Leadership
Education
Bowling Green State University 2010 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Bowling Green State University 2010 — 2013
Associate of Science (AS)
Monroeville High School 2006 — 2010
Citizens Bank June 2008 - Present
Investors Bank & Trust February 1997 - July 2003
Skills
Banking, Customer Service, Financial Analysis, Risk Management, Management, Leadership, Business Analysis, Finance
Education
Bridgewater State University 1988 — 1995
Bachelor's Degree, Business Administration, Management and Operations
Bryant University 2014 — 2014
Certificate, Business Continuity Planning
AIG May 2015 - Present
NC State Guard Association July 2012 - Present
Belk July 2014 - May 2015
CDI LLC July 2013 - May 2014
VCE, the Virtual Computing Environment Company February 2012 - May 2013
VCE, the Virtual Computing Environment Company June 2010 - February 2012
ACS, A Xerox Company April 2008 - June 2010
ACS Healthcare Solutions May 2007 - March 2008
SilverTrain, Inc. June 2005 - April 2007
Citizens Bank May 2005 - June 2005
Skills
Data Center, Virtualization, VMware, Disaster Recovery, Servers, VMware ESX, Managed Services, Cloud Computing, Project Management, EMC Storage, VMware Infrastructure, ITIL, Security, Active Directory, Windows Server, Networking, vBlock, Integration, Radio Communication, RHCE, Cisco UCS, SAN, Powershell, Cisco Technologies, Infrastructure, IT Service Management, Professional Services, Enterprise Architecture, Information Security, System Deployment, VMware vSphere, System Administration, vSphere, Storage Area Networks, Active Directory..., IT Outsourcing, Server Architecture, IT Operations, Group Policy, Solution Architecture, Emergency Management, Continuity of Operations
Education
University of Maine 1995 — 2004
Computer Science, Economics
Bridgewater State College 1994 — 1995
Computer Science
East Bridgewater High School 1991 — 1994
Yes
Citizens Bank October 2013 - Present
Sprint November 2009 - May 2011
RadioShack October 2006 - November 2009
Skills
Customer Service, Strategic Planning, Budgets, Microsoft Word, English, Windows, Research, Outlook, Teaching, Photoshop, Cash Management, Retail Banking, Sales Management, Sales Operations, Interior Design, Banking, Core Banking, Loans, Home Equity Lines of..., Credit Cards, Modeling, Networking, Sales Promotion, Team Leadership, Event Planning, Account Management
Education
Bridgewater State University 2006 — 2007
Durfee High School 2002 — 2006
Mechanics Cooperative Bank June 2014 - Present
Citizens Bank 2006 - 2014
Skills
Banking, Retail Banking, Credit Analysis, Commercial Banking, Financial Analysis, Small Business Lending, Customer Service, Accounting, Finance, Cash Handling, Loan Origination, Cash Management, Microsoft Excel, Microsoft Word, Bookkeeping
Education
University of Massachusetts Dartmouth 2010 — 2013
Bachelor, Accounting
Bristol Community College 2007 — 2010
Associate, Business Administration Transfer
Rockland Trust Company February 2012 - Present
Citizens Bank January 2008 - February 2012
CITIZENS FINANCIAL GROUP February 2005 - December 2007
Healy and Healy, CPA's October 2003 - February 2005
Southcoast Mortgage and Investments September 2002 - October 2003
Massachusetts Division of Banks May 1998 - September 2002
Skills
Banking, Bank Secrecy Act, Loans, Mortgage Banking, Credit, Consumer Lending, Credit Risk, AML, Fair Lending, Risk Management, Commercial Lending, Credit Analysis, Mortgage Lending, Financial Risk, Loan Origination, Retail Banking, Underwriting, Financial Services, Internal Audit, Loan Servicing, Operational Risk...
Education
CBA Graduate School of Retail Bank Management 2007 — 2009
Bridgewater State College 1996 — 1997
Masters of Education, Health Promotion
Bridgewater State College 1988 — 1992
Bachelor of Science, Finance
Meketa Investment Group June 2011 - Present
State Street June 2010 - September 2011
Croesus Investments, LLC June 2009 - June 2010
Summer PUBLIC CONSULTING GROUP May 2009 - September 2009
Citizens Bank May 2008 - September 2008
United Way of Central Ohio September 2006 - June 2007
Brothers Bar & Grill March 2004 - May 2006
Skills
Financial Modeling, Bloomberg, Investments, Economics, Quantitative Analytics, Fixed Income, Portfolio Management, Financial Analysis, Equities, Capital Markets, Valuation
Education
Brandeis International Business School 2008 — 2010
Master of Arts, International Economics and Finance
The Ohio State University 2002 — 2007
Bachelor of Arts, Political Science
CRG Global March 2010 - Present
It Works! Global October 2013 - Present
The Pampered Chef February 2011 - May 2014
Market America July 2007 - December 2010
Citizens Bank September 2009 - March 2010
Ipsos October 2006 - July 2009
TNS-NFO May 1999 - September 2005
NFO Research February 1998 - May 1999
NFO Research June 1997 - February 1998
NFO Research November 1995 - June 1997
Skills
Excel, Word, Outlook, Data Processing, Microsoft Office, Customer Relations, Market Research, Customer Service, Microsoft Excel, Training, Quantum Programming, Confirmit, Microsoft Word, Project Management, Quantitative Research, Program Management, Data Analysis, Leadership, SPSS, Online Research, Marketing, Direct Sales, Marketing Research, Customer Insight, Segmentation
Education
Bowling Green State University 1985 — 1989
Bachelor of Arts, Communications; Radio-Television-Film; Audience Research
Cardinal Stritch High School
Cardinal Stritch High School
State Street August 2015 - Present
State Street June 2014 - Present
Citizens Bank May 2012 - September 2013
Dean College August 2008 - May 2011
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Customer Service..., Customer Oriented, Microsoft Office, Microsoft Excel, Outlook, Loan Servicing, Leadership, Teamwork, Time Management, Microsoft Word, Social Media, PowerPoint, Research
Education
Bridgewater State University 2011 — 2014
Bachelor of Science (BS), Criminal Justice, Senior
Dean College 2008 — 2011
Associate's degree, Criminal Justice
Grant Thornton LLP October 2014 - Present
Grant Thornton LLP January 2014 - March 2014
Citizens Bank May 2012 - November 2012
The Comment September 2011 - May 2012
The Comment September 2010 - May 2011
Skills
Social Media Marketing, Social Media, Accounting, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Editing, Teamwork, Photoshop, Accounts Payable, Outlook
Education
Northeastern University 2013 — 2014
Master of Science (MS), Accounting and Business/Management
Bridgewater State College 2010 — 2013
General Management, Accounting
Citizens Bank March 2015 - Present
Skills
Change Management, Stress Management, Coaching, Performance Management, Six Sigma, Staff Mentoring, Onboarding, Corporate Communications, Microsoft Office, SharePoint, Captivate, E-learning Development, Blended Learning, Talent Development, Technical Training, Corporate University, Process Improvement, Leadership, Succession Planning, Learning Management, Career Development, Team Building, Training Delivery, Personnel Management, Leadership Development, MBTI, Instructional Design, Executive Coaching, Employee Engagement, HRIS, Instructor-led Training, Needs Analysis, Customer Satisfaction, Strategic Planning, Vendor Management, Access, Business Process..., Performance Improvement, Talent Management, Call Centers, Human Resources, Management, Strategy, Analysis, Team Leadership, Workshop Facilitation, Training, Program Management, Organizational..., Time Management
Education
UNIVERSITY OF PHOENIX - Online 2006 — 2012
Bachelor of Science
Bridgewater State University 1986 — 1988
Dean College 1984 — 1986
Associates
Rogers High School 1981 — 1984
GED
CVS Health January 2015 - Present
Coventry Community Emergency Response Team (CERT) July 2012 - Present
HAM Amateur Radio Operator May 2014 - Present
Frontier Systems Consulting October 2014 - December 2014
Turino Group Incorporated September 2013 - September 2014
Saylent Technologies, Inc. February 2013 - September 2013
Admirals Bank June 2011 - February 2013
Bank Rhode Island September 2008 - June 2011
US Army & RI Army National Guard December 1988 - April 2009
Citizens Bank July 2008 - August 2008
Skills
.NET, Microsoft Office, Microsoft SQL Server, Software Documentation, C#, HTML, Visual Studio, ASP, VBScript, Software Development, Database Design, VB.NET, SDLC, Security, Management, Leadership, Risk Management, Database Design &..., Application Development, Documentation, MS Team Foundation..., Active Directory, Analysis, Data Modeling, CSS, Enterprise Architecture, SQL, ETL, Agile Methodologies, JavaScript, SharePoint, TFS, Software Project..., Web Services, Databases, T-SQL, XML, Web Applications, C++, Architecture, Project Planning, Data Warehousing, Access, Information Technology, SSIS, Enterprise Software, Unix, Visual Basic, Business Intelligence, Disaster Recovery
Education
Bridgewater State College 1995 — 2000
Computer Science
University of Rhode Island 1985 — 1990
BS, Computer Science, Minor in Military Science
Cranston West 1982 — 1985
College Prep
Citizens Bank September 2015 - Present
Citizens Bank September 2009 - September 2015
Skills
Banking, Retail Banking, Credit, Loans, Commercial Banking, Credit Analysis, Cross Selling, Consumer Lending, Credit Risk, Small Business Lending, Branch Banking, Commercial Lending, Mortgage Lending, Cash Management, Risk Management, Portfolio Management, Financial Analysis, Financial Risk, Branch Management, Deposits, Loan Origination, Mortgage Banking, Sales
Education
Bridgewater State College 2006 — 2008
Bachelor of Science (BS), Criminal Justice and Corrections
Massasoit Community College 2004 — 2006
Bachelor of Science (BS), Criminal Justice and Corrections
Citizens Bank September 2013 - Present
Citizens Bank January 2010 - Present
Citizens Bank July 2011 - September 2013
Citizens Bank January 2011 - July 2011
Citizens Bank August 2009 - January 2011
Fidelity Investments January 2009 - August 2009
Citizens Bank June 2008 - December 2008
Citizens Bank April 2007 - June 2008
Mary Kay Sales Director 2003 - 2007
FM Global 2001 - 2003
Skills
Visio, MS Project, Word, Excel, PowerPoint, RoboHelp, Documentation, Microsoft Office, Six Sigma, Process Improvement, Change Management, Project Management, Business Analysis, Technical Writing, SharePoint, Team Leadership, Risk Management, SDLC, Strategic Planning, Business Process..., Manuals, Business Requirements, Adobe Acrobat, Basel II, Requirements Analysis, Business Process, Analysis, Microsoft Excel, Microsoft Word, Software Documentation, Lean Champion, Insurance, Strategy, Requirements Gathering, Portfolio Management, Business Transformation, Quality Assurance, Microsoft Project
Education
Bridgewater State University 1984 — 1989
Bachelors, Business with concentration in Mktg
North Attleboro High 1981 — 1985
Bryant University
Project Management
Bryant University
Business analysis
Citizens Bank March 2008 - Present
Education
Bristol Community College 1990 — 1992
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
State Street October 2014 - Present
State Street November 2010 - October 2014
State Street September 2007 - November 2010
Investors Bank & Trust May 2006 - September 2007
Citizens Bank November 2004 - January 2006
ABN AMRO Bank N.V. February 1999 - January 2002
Skills
Account Reconciliation, Mutual Funds, Fund Accounting, Investments, General Ledger, Auditing, Brazilian Portuguese, Financial Reporting
Education
Brandeis International Business School 2008 — 2010
Master
Göteborg University 2003 — 2004
Certificate
UNICAP, Catholic University of Pernambuco 1991 — 2003
Bachelor's of Science
Harvard University 2002 — 2002
Certificate
John Hancock Financial Services July 2015 - Present
Loomis, Sayles & Company June 2014 - August 2014
Grand Circle Corporation June 2013 - August 2013
Citizens Bank May 2012 - January 2013
Grand Circle Corporation April 2011 - August 2011
Education
Bridgewater State University 2011 — 2015
Bachelor’s Degree
John D. O' Bryant 2007 — 2011
High School
Federal Home Loan Bank of Boston July 2015 - Present
Citizens Financial Group, Inc. December 2013 - May 2015
RBS Citizens Financial Group March 2009 - December 2013
Citizens Bank January 2005 - March 2009
Bank of America/FleetBoston July 2000 - January 2005
U.S. Postal Service September 1997 - July 2000
US Army August 1982 - July 1985
Skills
Information Security, Security, Information Security..., Risk Management, CISSP, Information Technology, IT Management, Identity Management, Governance, Active Directory, Vendor Management, Business Continuity, Integration, Security Architecture..., CISM, GLBA, Compliance, Financial Risk, Disaster Recovery, Computer Security, Networking, Vulnerability Assessment, IT Strategy, ISO 27001, CISA, Enterprise Software, IT Audit, PCI DSS, Vulnerability Management, Application Security, SAS70, Network Security, System Administration, TCP/IP, Business Continuity..., Security Audits, Program Management, IT Operations, Risk Assessment, Penetration Testing, Operational Risk..., Enterprise Risk..., Technical Support, Security Awareness, CRISC, Risk, Leadership, Cross-functional Team..., Team Leadership, Thought Leadership
Education
Bryant University 2005 — 2008
MBA, Information Systems
Bridgewater State College 1994 — 1999
B.S., Management Information Systems
Citizens Bank December 2011 - Present
Citizens Bank June 2008 - December 2011
e-Dialog July 2006 - June 2008
Skills
Database Marketing, Segmentation, Direct Marketing, Financial Services, Customer Acquisition, Analytics, Multi-channel Marketing, Email Marketing, Lead Generation, CRM
Education
Endicott College 2008 — 2010
MBA, Finance
Bridgewater State University 2004 — 2006
Bachelor's Degree in Management Science, Marketing
Beautycounter May 2015 - Present
Mirrione Realty LLC September 2014 - Present
Citizens Bank November 2009 - June 2014
Mirrione Realty Corp. January 2004 - May 2009
Boston Public Schools November 2000 - June 2003
Skills
Public Speaking, Event Planning, Business Development, Microsoft Excel, Teaching, Microsoft Office, Customer Service, Non-profits, Sales, Strategic Planning, Contract Negotiation, Team Building, Real Estate, Coaching, Social Media, Budgets, Marketing, Leadership
Education
Bridgewater State College 2000 — 2003
Masters, Elementary Education
Wheaton College (MA) 1995 — 1999
bachelors, psychology, education
Citizens Bank February 2005 - Present
Education
Bristol Community College 1992 — 1994
Citizens Bank August 2014 - Present
ANN INC. July 2008 - June 2014
Bed Bath & Beyond/Harmon March 2007 - July 2008
VF Corporation July 2002 - January 2007
Samsonite September 1997 - July 2002
Skills
Outstanding Customer..., Team Building, P&L Management, Customer Service, Sales, Leadership, Merchandising, Retail, Recruiting, Training, Profit, Management, Employee Training, Budgets, Human Resources, Coaching
Education
University of Massachusetts Dartmouth 1994 — 1996
Human, Resource Management
Bristol Community College 1991 — 1994
Associates, General Business Management
Old Rochester Regional
Old Rochester Regional
CRICO December 2011 - Present
Freelance Musician September 1996 - Present
WGBH Educational Foundation March 2009 - December 2011
Ernst & Young October 2004 - February 2007
Citizens Bank December 2001 - May 2003
Skills
Finance, US GAAP, Microsoft Office, Financial Statements, Program Management, Customer Service, MAS500, FileMaker, Budgets, MBA, MSA, Requisition Management, Capital Budgeting, Project Management, Technical Support, Internal Controls, Sage FAS Fixed Assets, Employee Wellness..., Contract Management, Monthly Close Process, Project Governance, Accompaniment, Financial Policies &..., Internal Audit
Education
Northeastern University - Graduate School of Professional Accounting 2003 — 2004
MBA & Masters of Science, Accounting
Brandeis University 1997 — 2001
Bachelor of Arts & Sciences, Economics
Rockland Trust April 2014 - Present
Rockland Trust Company March 2008 - April 2014
Slade's Ferry Bank January 2005 - March 2008
Citizens Bank August 2003 - January 2005
Finlay Fine Jewelry July 2002 - August 2003
Skills
Small Business Lending, Banking, Loans, Consumer Lending, Credit Analysis, Credit, Retail Banking, Customer Service, Team Building, Lines Of Credit, Branch Banking, Commercial Banking, Mortgage Lending, Mortgage Banking, Cross Selling, Refinance, Deposits, Outlook, Financial Risk
Education
Bridgewater State College
Bachelor of Science, Business Management
Dean Junior College
Associate of Science (A.S.), Business Administration and Management, General
U.S. Trust October 2014 - Present
Citizens Bank September 2013 - October 2014
Merrill Lynch March 2008 - September 2013
Archway Investment Fund, Bryant University September 2012 - December 2012
Northwestern Mutual January 2007 - February 2008
Skills
FINRA Series 6, FINRA Series 7, FINRA Series 63, FINRA Series 65, Security Analysis, Financial Modeling, Equity Research, Investments, Asset Allocation, Securities, Trading, Series 7, Strategic Financial..., Mutual Funds, Finance, Series 63
Education
Bryant University 2009 — 2013
BS, Finance, 3.67
Bristol Community College 2007 — 2009
AA, Business, 3.84
Citizens Bank April 2015 - Present
Citizens Bank May 2013 - April 2015
Citizens Financial Group October 2011 - May 2013
Citizens Bank May 2010 - October 2011
F-BIT Consulting March 2009 - December 2010
Analog Devices, Inc September 1980 - March 2009
Analog Devices September 1980 - October 1997
Acushnet Company November 1969 - September 1980
Skills
Cross-functional Team..., Security, Process Improvement, Requirements Analysis, SDLC, Sarbanes-Oxley Act, Project Planning, Business Analysis, Leadership, Risk Management, Information Security, Business Intelligence, Training, SAP R/3, Disaster Recovery, Enterprise Software, Integration, Change Management, Management, Project Management, Financials, CRM, Team Leadership, IT Audit, Software Development, Vendor Management, Information Technology, IT Strategy, Risk Assessment, IT Management, Testing, Program Management, Business Process..., Enterprise Architecture, Infrastructure, Business Continuity
Education
University of Massachusetts Dartmouth 1978 — 1985
MBA and BS, Management
Bristol Community College 1971 — 1974
AS, Computer Programming
Dartmouth High 1964 — 1968
Homesite Insurance January 2015 - Present
Homesite Insurance February 2014 - Present
Swansea & Dighton-Rehoboth Public School Systems January 2013 - February 2014
Fidelity Charitable September 2011 - January 2013
Fidelity Investments September 2009 - August 2011
Fidelity Investments September 2007 - July 2010
Citizens Bank July 2005 - September 2007
Skills
Testing, Test Planning, SQL, Quality Center, Quality Assurance, Agile Methodologies, Defect Tracking, Data Mining, Data Management, Metrics Reporting, Identifying Issues, Rally, Training, Cross-functional..., Process Improvement, HP Quality Center, Customer Service, SDLC
Education
Bridgewater State University 2004 — 2007
Bachelor of Science, Psychology
University of Rhode Island 2002 — 2003
Citizens Bank March 2015 - Present
Citizens Bank August 2014 - March 2015
Citizens Financial Group, Inc. April 2014 - August 2014
Rockland Trust July 2011 - April 2014
WCVB-TV September 2013 - December 2013
Ralph Lauren April 2008 - July 2011
Skills
Customer Service, Microsoft Office, Sales, Banking, Human Resources, Teamwork, Leadership, Data Entry, Training, Social Networking, Team Building, Employee Benefits, Interviews, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Payroll, Time Management, Team Leadership, Leadership Development
Education
Bridgewater State University 2010 — 2014
Bachelor's Degree, Psychology and Business, Cum Laude
Citi June 2015 - Present
Citi November 2014 - Present
Citi May 2013 - October 2014
EverBank February 2011 - February 2013
Citizens Bank August 2010 - February 2011
Astoria Federal Savings September 2006 - March 2009
Skills
Credit, Credit Risk, Credit Analysis, Banking, Loans, Financial Risk, Mortgage Lending, Risk Management, Portfolio Management, Mortgage Banking, Underwriting, Financial Analysis, Loan Origination, Retail Banking, Commercial Lending, Commercial Banking, Fixed Income, Financial Modeling, Residential Mortgages, Bloomberg, Financial Services, Due Diligence, KYC, Bank Secrecy Act
Education
Briarcliffe College 2006 — 2010
Business Administration, Management and Operations
Santander Bank, N.A. July 2012 - Present
TD February 2011 - July 2012
Citizens Bank January 2002 - February 2011
Skills
Customer Service, Customer Retention, Employee Training, Cash Handling Experience, Coaching, Team Building, Building Relationships, Retail Banking, Interviewing Skills, Commercial Banking, Branch Management, Loans, Lines Of Credit, Operations Management, Mortgage Lending, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Hiring, Insurance, Financial Services, Refinance, Loan Origination, Home Equity Loans, Credit, Home Equity Lines of..., Commercial Lending, Deposits, Small Business Lending, Consumer Lending, Branch Banking
Education
Bristol Community College
Associates, Business Administration and Management, General
G4S August 2014 - Present
US Army April 2008 - Present
N/A 2015 - 2015
Citizens Bank August 2012 - August 2014
Old Colony Young Marine 2011 - 2013
Skills
Law Enforcement..., Military Operations, Banking, Investigation, Reconnaissance, Truck Driving, Emergency Vehicle..., Prison Law, Logistics
Education
Post University 2012 — 2015
Bridgewater State College 2008 — 2009
Citizens Bank September 2011 - May 2012
Marcovich, Cunha, & Kuo, Inc. CPA's August 2006 - May 2011
Dunkin' Donuts - Baskin Robbins November 2001 - November 2005
Education
Stonehill College
BS, Accounting
Bristol Community College
AA, Business Administration
Citizens Bank April 2013 - Present
Citizens Bank June 2008 - Present
Jobsite Equipment February 2004 - May 2008
Education
Brooks College
Design and Applied Arts, 1994
Lockheed Martin January 2012 - Present
Wells Fargo August 2011 - January 2012
Sykes October 2010 - August 2011
Bank of America September 2006 - May 2008
Citizens Bank April 2000 - September 2005
Skills
Auditing, Banking, Accounts Payable, Accounting, SAP, Analysis, Outlook, Process Improvement, Team Leadership, Finance, Management, PowerPoint, Sales, Sarbanes-Oxley Act, Microsoft Excel, Internal Audit, Account Reconciliation, Testing, Call Centers, Loans, Customer Service, Credit, Training, Leadership, Microsoft Office, Research, Financial Reporting, Microsoft Word
Education
Polk State College 2006 — 2012
Accounting and Finance
Bristol Community College 1999 — 2002
Accounting and Finance
Florida Southern College
Bachelor's degree, Accounting
CVS Health October 2007 - Present
Citizens Bank 2002 - 2007
State Street January 2000 - April 2002
Fleet Bank December 1995 - January 2000
Bank of New England 1992 - 1995
Skills
CISA, IT Audit, Auditing, Information Technology, Management, Financial Audits, Change Management, Project Management, Sarbanes-Oxley Act, Leadership, Sarbanes-Oxley, Enterprise Risk..., Internal Audit, SAS70, HIPAA, Internal Controls, Information Security..., Budgets, Business Continuity, Information Security, Risk Assessment, COBIT
Education
Worcester Polytechnic Institute 1999 — 2003
MS, Operations and Information Technology
Bridgewater State University
BS
Citizens Bank August 2011 - Present
Charter One Bank June 2006 - August 2011
Lane Bryant November 2003 - September 2006
Education
Montgomery County Community College 2013 — 2017
Bowling Green State University 2002 — 2005
Rockland Trust May 2014 - Present
Rockland Trust Company September 2010 - Present
Sovereign Bank June 2006 - September 2010
Citizens Bank April 1999 - June 2006
Plymouth Savings Bank June 1986 - April 1999
Bank of Braintree September 1983 - June 1986
Skills
Credit Analysis, Banking, Loans, Credit, Small Business Lending, Commercial Mortgages, Credit Risk, Asset Based Lending, Portfolio Management, Consumer Lending, Commercial Lending, Cross Selling, Loan Origination, Underwriting, Cash Management, Risk Management, Commercial Banking
Education
Bridgewater State College 1972 — 1976
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
Rockland Trust Center for Learning and Development
Developing Managerial Capabilites
American Institute of Banking
Business Law and Fundamentals of Commercial Banking
National Commercial Loan Graduate School
OMEGA-Citizens Bank
Development program on enhancing credit skills
Robert Morris Associates: New England Chapter
Resident Loan Officer Seminar
The School of Banking
U.S Small Business Administration
Bank Officer's Training Program
Citizens Bank June 2014 - Present
Citizens Financial Group, Inc. June 2014 - May 2015
Guaranteed Rate September 2012 - October 2013
Citizens Bank April 2012 - September 2012
Starbucks May 2010 - April 2012
Education
Bristol Community College 2014 — 2016
Associate of Science (A.S.), Paralegal Studies
Glam School for Makeup Artists 2014 — 2014
Makeup artistry
Scituate High School 2005 — 2009
High School Diploma
Citizens Bank June 2013 - May 2014
Guinean Youth Association of Rhode Island April 2011 - February 2013
Quill June 2012 - August 2012
International Institute of Rhode Island October 2010 - May 2011
Skills
Languages, People-oriented, Mathematics, Multi Tasking, Administrative..., Customer Service, Java, Microsoft Office, Microsoft Excel, Microsoft Word, Collaboration, Nonprofits, Research, English
Education
Brandeis University 2011 — 2015
Bachelor's degree, International Global Studies, Anthropology; Peace Conflict & Coexistence
E-Cubed Academy High School 2009 — 2011
Citizens Bank December 2011 - September 2015
The Computer Merchant September 2009 - December 2011
Comsys September 2008 - April 2009
Computer Sciences Corporation August 2007 - July 2008
Perot Systems Corp January 2007 - May 2007
Mellon Financial September 2001 - May 2006
Mellon Financial December 1999 - September 2001
Entex Technical Services February 1999 - December 1999
United States Navy November 1989 - November 1993
Skills
Windows Server, Disaster Recovery, Networking, Active Directory, System Administration, Servers, Information Security, Windows, Operating Systems, Security, DNS, Data Center, Citrix, Scripting, Network Administration
Education
Bristol Community College 1994 — 1996
Associate of Arts
MediCorp June 2009 - Present
MediCorp January 2007 - June 2009
Marian Heath Greeting Cards January 2006 - March 2006
Citizens Bank October 2002 - November 2005
Education
Bristol Community College 2003 — 2005
Multimedia and Advertising
Cape Cod Community College 1999 — 2002
Computer Information Systems
Meredith College 1994 — 1995
Liberal Studies
U.S. Wealth Management June 2014 - Present
Weston Capital Partners January 2012 - May 2014
Adviser Investments January 2009 - January 2012
Weston Public Schools 2008 - 2009
Citizens bank January 2007 - June 2008
UBS Wealth Management April 2001 - January 2007
Paine Webber January 1999 - April 2001
Prudential Securities 1997 - 1999
Prudential Securities 1995 - 1997
Prudential Securities 1993 - 1995
Skills
Investments, Portfolio Management, Wealth Management, Series 7, Training, Coaching, Retirement Planning, Asset Management, Strategic Financial..., Mutual Funds, Sales, Asset Managment, Asset Allocation, Management, New Business Development, Business Strategy, Strategic Planning, Networking, Cross Selling, Account Management, Investment Advisory, Financial Analysis, Financial Services
Education
Brandeis University 1984 — 1987
BA, Economics
Lexington High School 1981 — 1983
Advent Global Solutions Contractor at Citizens Bank June 2015 - Present
New World Realty 2011 - Present
Citizens Bank January 2013 - June 2014
Jack Conway Mansfield 2008 - 2009
Skills
Accounting, Financial Analysis, Real Estate, Microsoft Office, Account Reconciliation, Accounts Payable, Accounts Receivable, Bookkeeping, Banking, Analysis, Customer Service, Invoicing, Journal Entries, Budgets, General Ledger, Tax Returns, Access, QuickBooks, Teamwork, Tax Preparation, Income Tax, Microsoft Excel, Risk Management, Employee Benefits
Education
Bridgewater State College 2000 — 2004
BS MGMT Finance, Management Finance and Accounting
Presently searching for new and challenging opportunities January 2011 - April 2011
Citizens Bank December 2006 - December 2010
Computer Operations Specialists December 2006 - December 2010
Stanley Bostitch November 2003 - September 2006
Speidel Textron March 1989 - November 2003
Skills
Disaster Recovery
Education
Bristol Community College
Certificate, Medical Coding/Billing
Johnson @ Wales University
B.S., Computer Systems Management
Rhode Island College
B.A., Philosophy
Citizens Bank July 2014 - Present
Skills
Small Business Lending, Financial Analysis, Management, Commercial Banking, Credit Risk, Risk Management, Portfolio Management, Commercial Lending, Executive Management, Asset Based Lending, Lines Of Credit, Commercial Mortgages, Underwriting, Competitive Analysis, Strategic Planning, Corporate Finance, Loan Origination, Cross Selling
Education
Dallas Baptist University 2003 — 2006
MBA
Bridgewater State University 1999 — 2003
BS
Wells Fargo Bank May 2010 - Present
Citizens Bank January 2006 - December 2009
TransUnion Settlement Solutions 2003 - 2006
Atlantic Assurance Settlement Services 1999 - 2003
Associates Financial Services 1997 - 1999
Associates Financial Services 1994 - 1997
Associates Financial Services 1992 - 1997
Associates Financial Services 1988 - 1992
Skills
Risk Management, Vendor Management, Process Improvement, Management, Leadership, Operations Management, Loans, Mortgage Lending, Negotiation, Banking, Small Business Lending, Executive Management, Team Leadership, Training, Manage Client..., Team Building, Project Management, Retail Banking, Credit
Education
Brigham Young University - Idaho 1980 — 1983
Business
Sid Wainer & Son January 2015 - July 2015
Santander Bank, N.A. April 2013 - December 2014
Citizens Bank June 2011 - July 2012
Darden Restaurants July 2009 - March 2010
Skills
Small Business Lending, Consumer Lending, Commercial Banking, Lines Of Credit, Loans, Banking, Credit, Commercial Lending, Retail Banking, Credit Analysis, Mortgage Lending, Cross Selling, Loan Origination, Credit Risk, Personal Banking, Retail Sales, Customer Service, Team Leadership, Cash Handling Experience, Staff Supervision, Detailed Organization, Communication Skills, Close Attention to..., Leadership, Finance, Sales, Customer Satisfaction, Credit Cards, Financial Analysis, Accounting, Outlook, Customer Retention, Cash Management, Relationship Management, Financial Services, Time Management, Risk Management, Training, Social Media, Microsoft Word, Negotiation, Call Centers, Financial Risk
Education
Bristol Community College 2014 — 2014
In Progress, Criminal Justice/Law Enforcement Administration
GreaterNew BedfordRegional Vocational Technical H.S 2004 — 2007
High School Diploma, Information Technology Support and Services
Citizens Bank February 2015 - Present
Fresenius Medical Care October 2013 - October 2014
JAMMAT HOUSING AND COMMUNITY DEVELOPMENT CORPORATION. INC. April 2013 - October 2013
New Hope, Inc. January 2013 - June 2013
Crossroads RI August 2012 - January 2013
Communities for People, Inc. April 2009 - June 2012
Education
Malden High School 1999 — 2002
Bristol Community College
Associates of Science, Health Services/Allied Health/Health Sciences, General
Citizens Bank September 2015 - Present
MKTG INC August 2013 - Present
Michelson's Shoes December 2011 - September 2015
Stop & Shop January 2009 - November 2011
Skills
Organization, Retail Sales, Memorization, Supervising, Leadership, Customer Service, Visual Merchandising, Friendly Personality, Creative Problem Solving, Cash Handling, Problem Solving, Communication, Cashiering, Sales
Education
Bridgewater State University 2009 — 2015
Bachelor's degree, Accounting
Boston Latin Academy 2005 — 2009
High School Diploma
Citizens Bank April 2010 - Present
Skills
Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Bristol Community College 2014 — 2016
Business and Personal/Financial Services Marketing Operations
New Bedford Public Schools August 2015 - Present
Trinity Day Academy August 2015 - Present
Normandin Middle School April 2015 - June 2015
Bank of America December 2011 - July 2014
Bank of America January 2013 - May 2014
Bank of America December 2011 - January 2013
Citizens Bank May 2009 - October 2011
Cape Cod Decor January 1999 - April 2009
Skills
Notary Public, Team Leadership, Banking, Customer Service, Loans, Consumer Lending, Mortgage Lending, Lines Of Credit, Retail Banking, Deposits, Outlook, Branch Management, Recruiting, Talent Acquisition, Home Equity Loans, Home Equity Lines of..., Mortgage Banking, Credit, Sales, Employee Training, Sales Management, Credit Analysis, Cross Selling, Portfolio Management, Small Business Lending, Branch Banking, Cash Management, Team Building, Management, Relationship Management, Coaching, Financial Services, Leadership, Public Speaking, Training, Risk Management, Business Development, Microsoft Office
Education
Curry College 2009 — 2015
BS, Business Management minor Communications
Bristol Community College 1991 — 1994
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Haemonetics July 2013 - Present
American Tower November 2012 - July 2013
UTC Aerospace Systems December 2010 - November 2012
Puma 2010 - 2010
New York Life Insurance Company 2010 - 2010
Liberty Mutual 2009 - 2010
Wipro Technologies 2008 - 2009
Citizens Bank 2007 - 2008
State Street 2006 - 2007
Color Kinetics 2004 - 2006
Skills
Talent Acquisition, College Recruiting, Technical Recruiting, Applicant Tracking..., Onboarding, Internet Recruiting, Aerospace, Deferred Compensation, Employee Engagement, Resume Writing, Temporary Placement, Cold Calling, Recruiting, Employee Relations, PeopleSoft, Vendor Management, Recruitment Advertising, Permanent Placement, Job Fairs, New Hire Orientations, Performance Management, Wireless, Interviews, Screening Resumes, Employer Branding, HR Consulting, Strategic Sourcing, Human Resources, Taleo, Employee Benefits, Staff Augmentation, Personnel Management, Executive Search, Workforce Planning, Succession Planning, Organizational..., Training, HRIS, SDLC, Temporary Staffing, Employee Training, Sourcing, HR Policies, Contract Recruitment, Talent Management, Benefits Negotiation, Benefits Administration, Screening, Building Relationships, Staffing Services
Education
Bridgewater State College 1998 — 2001
Organizational Development, Business/Corporate Communications
EMC October 2007 - Present
Citizens Bank 2003 - 2007
Citizens Bank 1999 - 2003
Skills
Troubleshooting, Communication, Positive Energy, Unix, Enterprise Software, Networking, Storage, Technical Support, Management, Leadership, Help Desk Support, Business Analysis, Team Management, Disaster Recovery
Education
Bridgewater State College 1995 — 1999
Bachelor of Arts (B.A.), Communication and Media Studies
University of South Florida 1991 — 1993
Marine Biology
Jexet Technologies Technical Support AnalystKluver and Platt LLCOctober 2014 - Present
Jexet Technologies August 2012 - October 2014
Citizens Bank 2010 - 2011
Skills
Microsoft Office, PowerPoint, Microsoft Word, Windows Server, Windows, Microsoft Excel, Research, Facebook, Marketing, Outlook, Social Networking, Microsoft Exchange, Windows 7, System Administration, VoIP, Network Administration, Project Management, Account Management, Manage Client..., CRM
Education
Penn State University 2009 — 2011
Bachelor of Arts (B.A.), History
Bowling Green State University 2007 — 2009
Economics
Massachusetts Trial Court June 2015 - Present
Citizens Bank January 2013 - June 2015
Quincy District Courthouse September 2014 - December 2014
UFood Grill July 2009 - January 2013
Bridgewater State University September 2011 - December 2012
Skills
Customer Service, Filing, Policy, Leadership, Microsoft Office, Microsoft Word, Outlook, Research, Data Entry, PowerPoint, Deposits, Social Media, Time Management, Social Networking
Education
University of Massachusetts Boston 2013 — 2015
Bachelor of Arts (BA), Criminal Justice
Bridgewater State University 2011 — 2012
Bachelor of Arts (BA), Criminal Justice
Bank of America 2013 - Present
Bank of America 2012 - 2013
Bank of America December 2011 - 2012
Citizens Bank April 2011 - November 2011
State Street July 1989 - February 2010
Liberty Mutual Insurance July 1985 - July 1989
Skills
Project Management, Business Continuity..., Disaster Recovery, Information/Data..., Risk Management, Compliance Management, Business Analysis/Design, Financial Services, Application Governance, Information Technology, Technology Risk &..., Technical Implementation, Technical Support, Innovative IT..., Change Management, Quality Assurance, Process Improvement, Team Leadership, End-user..., Vendor Evaluation and..., Software Development, Business Continuity..., SharePoint
Education
Bridgewater State University
BS, Mathematics/Minor-Secondary Education
New Horizons Computer Learning Centers
IT & Microsoft Certification(s)), IT & Microsoft Products - enhance skills & expertise
Citizens Bank September 1989 - Present
Skills
Loans, Credit, Mortgage Lending, Loan Origination, Consumer Lending, Finance, Commercial Lending, Mortgage Marketing, Mortgage Banking, Credit Analysis, Risk Management, Retail Banking, FHA, Management, Underwriting
Education
Bristol Community College 1985 — 1988
A.S., Business Management
Citizens Bank February 2015 - Present
AT&T June 2009 - Present
Cellular World Corporate Office June 2009 - September 2011
Starbucks May 2007 - June 2009
Applebee's April 2007 - June 2009
Skills
Sales Management, Sales Management..., Corporate Communications, Corporate Sales..., Leadership, Team Leadership, Team Management, Coaching, Job Coaching, Training, Employee Training, Team Building, Multi-channel Marketing, Retail, Retail Sales, Multi-channel Retail, Operations Management, Sales Operations, Microsoft Office, Office Administration, HR Policies, HR Consulting, Employee Benefits, Benefits Administration, Time Management, Direct Sales, Indirect Channel Sales, Corporate Branding, Marketing, Marketing Strategy, Visual Merchandising, Merchandising, Management, Leading Meetings, Meeting Planning, Group Training, Sales Presentations, Technical Presentations, Presentation Coaching, Speech Communications
Education
Bridgewater State University 2015 — 2017
Bachelor’s Degree, Global Management, 3.9
Massasoit Community College 2013 — 2015
Associate of Science (A.S.), Business Administration and Management, General, 4.0
Cricket Wireless July 2014 - Present
Citizens Bank November 2013 - July 2014
Citizens Bank December 2012 - November 2013
MetroPCS February 2009 - December 2012
Verizon wireless July 2007 - February 2009
Verizon Wireless August 2006 - July 2007
Skills
Sales, Retail, Store Management, Customer Service, Leadership, Customer Experience, Customer Satisfaction, Management, Sales Operations, Account Management, Sales Management, Team Building, Telecommunications, Customer Retention, Direct Sales
Education
Bridgewater State College 2004 — 2006
Physical Sciences
Dean College 2002 — 2004
Associate of Science (A.S.), Physical Sciences
Notre Dame Community Federal Credit Union April 2015 - Present
Belmont Savings Bank November 2010 - December 2013
Citizens Bank August 2005 - October 2010
Barry's Volkswagen Honda November 2003 - July 2005
Skills
Invoicing, Customer Service, Loans, Auditing, Sales, PowerPoint, Salesforce.com, Budgets, Human Resources, Finance, Automotive, Banking, Credit Analysis, Credit, Customer Retention, Customer Satisfaction, Inventory Management, Microsoft Excel, Management, Negotiation, New Business Development, Outlook, Profit, Sales Operations, Sales Management, Sales Process, Team Building
Education
Bridgewater State University 2003 — 2005
Santander Bank, N.A. December 2014 - Present
Symmetry Medical March 2013 - December 2014
Citizens Bank April 2012 - March 2013
Bank of America September 2006 - April 2012
DICK'S Sporting Goods January 2005 - August 2006
Skills
Coaching, Sales Management, Customer Service, Microsoft Office, Management
Education
Bristol Community College 2001 — 2004
Community College of Rhode Island
Porter and Chester Institute July 2013 - Present
Theta Healing 2012 - Present
Porter and Chester Institute July 2013 - June 2014
Salter College MA May 2013 - July 2013
SBI Cranston May 2010 - May 2013
Staffing Agency May 2008 - May 2010
Citizens Bank January 2006 - February 2008
Nextel Wireless February 2004 - January 2006
Skills
Management, Cold Calling, Sales, Payroll, Interviews, Outlook, Customer Satisfaction, Analysis, Customer Retention, Coaching, Higher Education, Admissions Counseling, Fundraising, Proprietary Education, Staffing Services, B2B, Training, Career Counseling, Admissions, Adult Education, Recruiting, Student Affairs, Public Speaking, Staff Development
Education
Briarcliffe College 2012 — 2014
Business Management, Management, 3.89
Saint Joseph's College of Maine 2001 — 2003
Nursing
Theta Healing Institute -THINK
Advanced Theta Healing Practitioner/ Instructor
Citizens Bank January 2015 - Present
Citizens Bank July 2014 - January 2015
Citizens Bank August 2012 - July 2014
RBS Global Banking & Markets August 2011 - August 2012
BNY Mellon March 2010 - July 2011
BNY Mellon May 2008 - March 2010
Skills
Financial Services, Financial Analysis, Banking, Fixed Income, Management, Risk Management, Mutual Funds, Investments, Internal Audit, Finance
Education
University of Massachusetts Dartmouth 2013 — 2016
Master of Business Administration (M.B.A.), Finance, General
Bridgewater State College 2002 — 2006
Bachelor of Arts, English
Philips Lighting NA January 2011 - Present
Reflex Lighting Group February 2004 - January 2011
Reflex Lighting Group 2003 - 2008
Light March 2003 - July 2003
American Express Financial Advisors 2001 - 2003
Citizens Bank 2000 - 2001
Skills
Lighting Design, AutoCAD, Lighting, Customer Relations, Electrical, Sales, Sales Presentations, AGI 32, Electricians, Lighting Control, Solid State Lighting, Architectural Lighting, Customer Service, LEED, Rendering, LED lighting systems, Space planning, Interior Design, SketchUp, Landscape Lighting, Sustainable Design, Energy Efficiency
Education
Brooks College 2001 — 2003
Associate of Arts (AA), Interior Design
Citizens Bank March 2015 - Present
SANS Institute January 2008 - Present
Federal Reserve Bank of Boston September 2011 - March 2015
Strategic INFOSEC Consulting LLC December 2007 - June 2013
Steward Health Care September 2009 - September 2011
EMC July 2008 - July 2009
Starwood Hotels & Resorts April 2007 - December 2007
Boston Trust & Investment Management Co December 2005 - April 2007
Vitale, Caturano & Co March 2004 - December 2005
Medical Information Bureau October 2000 - March 2004
Skills
Information Security..., Information Security, Security, Network Security, Disaster Recovery, Information Technology, CISSP, Computer Security, Firewalls, IT Audit, IT Management, Enterprise Risk..., Vulnerability Assessment, Penetration Testing, Integration, Business Continuity, Security Architecture..., CISA, Governance, Security Policy, Active Directory, IT Strategy, Security Audits, ISO 27001, Servers, Computer Forensics, CISM, PMP, Operating Systems, Identity Management, Application Security, Networking, PCI DSS, Vulnerability Management, Risk Assessment, Information Assurance, Microsoft Exchange, Security Management, CIPP, IT GRC, Security Operations, Infrastructure, COBIT, Business Continuity..., Data Security, Security Awareness, DNS, IT Risk, Cyber-security, Cyber Operations
Education
Brandeis University 2005 — 2007
MS, Information Technology Management
Merrimack College 1989 — 1994
BS, Business Adminstration
UMass Boston July 2015 - Present
UMass Boston January 2015 - Present
UMass Boston September 2014 - Present
The Hire Authority June 2012 - Present
UMass Boston January 2015 - June 2015
UMass Boston January 2015 - April 2015
Somethin's Brewin Book Cafe January 2014 - August 2014
Citizens Bank September 2010 - October 2011
Skills
Administrative..., Customer Service, Administrative..., Filing, Data Entry, Outlook, Office Administration, Telephone Skills, Deposits, Microsoft Office
Education
University of Massachusetts Boston 2014 — 2016
Master of Arts (M.A.), English Language and Literature, General
Bridgewater State University 2010 — 2013
Bachelor of Science (B.S.), Criminal Justice
Bridgewater State University 2010 — 2013
Bachelor of Arts (B.A.), English Language and Literature, General
Euclid Financial Services LLC August 2015 - Present
Citizens Financial Group, Inc. January 2015 - August 2015
CCO Investment Services Corp August 2013 - January 2015
Citizens Bank May 2012 - August 2013
Euclid Financial Services LLC January 2010 - August 2012
Skills
Retirement Income..., Retirement Planning, Financial Services, Strategic Financial..., Estate Planning, Small Business, Life Insurance, Strategic Planning, Retirement, Fixed Annuities, Insurance, Employee Benefits, Succession Planning, 401k, IRAs, Financial Planning, Pensions, Series 7, Disability Insurance, Long-term Care, Uniform Combined State..., Series 24, series 52, Term Life Insurance, Public Speaking
Education
Bristol Community College 2013 — 2015
Associate's degree, Business Administration and Management, General
Mercer June 2014 - December 2014
H & R Block December 2009 - November 2014
Citizens Bank August 2010 - June 2013
York Claims Service, Inc. October 2008 - January 2009
MAC Risk Management November 1996 - April 2008
Firemans Fund Insurance Company December 1993 - November 1996
Skills
Accounting, Financial Analysis, Insurance, Tax, Excel, Microsoft Excel, Finance, Claim, Risk Management, Strategic Financial..., Property & Casualty..., Negotiation, Tax Preparation, Cash Management, Employee Benefits, Customer Service, Small Business, Process Improvement, Banking, Budgets, Forecasting, Financial Services, Payroll, Financial Risk, Financial Reporting, Analysis, QuickBooks, Investments, Managerial Finance, Business Planning, Due Diligence, Financial Accounting, Management, Mutual Funds, Bookkeeping, Leadership, Securities, Strategic Planning, Corporate Tax, Team Building, Relationship Management, Mergers & Acquisitions, Training, Start-ups, Business Analysis, Strategy, Human Resources, Coaching, Vendor Management, Estate Planning
Education
Bristol Community College 2009 — 2010
Certificate, Accounting
State University of New York College at Buffalo
B.A., Economics
Frontier Central High School
H.S. Diploma, Liberal Arts
Citizens Bank October 2014 - Present
Ursuline Academy November 2009 - Present
Citizens Bank September 2010 - October 2014
Wells Fargo Financial June 2009 - September 2010
TRP Sports and Entertainment January 2009 - May 2009
Greater Media Boston September 2008 - December 2008
Skills
Sales, Marketing, Sales Management, Customer Service, Social Media Marketing, Social Media, Cold Calling, New Business Development, Microsoft Office, Public Speaking, Strategic Planning, Microsoft Excel, Leadership, Leadership Development, Business Development, Strategy, Marketing Strategy, Coaching, Account Management, Finance, Banking, Credit, Management, Customer Satisfaction
Education
Bridgewater State University 2005 — 2009
Bachelor of Science Degree in Management Science, Management, Marketing, Accounting and Finance
Sumitomo Mitsui Banking Corporation April 2008 - Present
Banc of America Securities July 2006 - November 2007
Georgetown MBA Career Office 2005 - 2006
Bank of America May 2005 - August 2005
Commerce Bank and Trust October 2003 - June 2004
Citizens Bank July 2002 - October 2003
Skills
Investment Banking, Financial Analysis, Financial Modeling, Capital Markets, Equities, Fixed Income, Investments, Credit Analysis, Corporate Finance, Valuation, LBO, Structured Finance, Client Development, Credit, Banking, Credit Risk, Portfolio Management, Financial Advisory, Securitization, Competitive Analysis, Financial Risk, Client Representation, Financial Institutions, Risk Management, Financial Structuring, Financial Services, Bloomberg, Capital Structure, Business Planning, Capital IQ, Finance, Derivatives, Cash Management, Syndications, Relationship Management
Education
Georgetown University - The McDonough School of Business 2004 — 2006
MBA
Brandeis University 1999 — 2001
BA
Needham Bank 2015 - Present
Needham Bank April 2014 - April 2015
Needham Bank March 2014 - April 2014
Needham Bank November 2012 - March 2014
Citizens Bank 2009 - November 2012
Milton hoosic club March 2004 - November 2007
Skills
Customer Service, Branch Banking, Loans
Education
Bridgewater State University 2002 — 2006
Citizens Bank January 2015 - Present
COLLOQUY July 2004 - August 2014
Intuit September 2000 - October 2003
Pepsi April 1999 - February 2000
Skills
Direct Marketing, Digital Marketing, Marketing Communications, Social Media, Marketing Strategy, Email Marketing, CRM, Social Media Marketing, Analytics, Digital Strategy, Fundraising, Integrated Marketing, Marketing, Online Marketing, Web Design, Brand Loyalty, Digital Media, Loyalty Marketing, Loyalty Programs, Website Updating, Management, E-commerce, Content Strategy
Education
Northeastern University 2002 — 2003
Certificate, Technical Writing
Brandeis University 1985 — 1990
BA, Psychology
Capella University
MA, Psychology
Citizens Bank August 2013 - Present
GE Capital June 2011 - August 2013
GE Capital October 2007 - June 2011
Montgomery & Co., LLC August 2005 - October 2007
Deutsche Bank June 2004 - August 2004
JPMorgan July 2001 - June 2003
Education
Cornell University - S.C. Johnson Graduate School of Management 2003 — 2005
MBA
Brigham Young University 1999 — 2001
BS, Finance
Citizens Bank September 2003 - June 2013
Skills
Performance Management, Employee Relations, Onboarding, Leadership, Team Building, Organization, Employee Benefits, Customer Service, Coaching, Human Resources, Interviews, Recruiting, Talent Management, Training, Banking, Talent Acquisition, Retail Banking, Risk Management, Succession Planning, Organizational..., Employee Engagement
Education
Bridgewater State College 1993 — 1997
Bachelor's Degree, Management Science/ Human Resources
North Quincy High School 1989 — 1992
HS
Bank of America July 2014 - Present
Bank of America May 2013 - June 2014
Bank of America June 2011 - April 2013
Citizens Bank September 2009 - May 2011
Bank of America May 2008 - September 2009
Bank of America May 2007 - May 2008
Bank of America August 2004 - May 2007
Fleet Bank August 2003 - August 2004
Skills
Business Development, Banking, Strategic Planning, Customer Experience, Sales Process, Sales Management, Wealth Management, Performance Management, Customer Retention, CRM, Project Management, Leadership, Management, Relationship Management, Lead Generation, Strategy, Sales, Portfolio Management, New Business Development
Education
Brandeis University 1999 — 2004
Bachelor of Arts, History
Concord-Carlisle High School 1995 — 1999
HS Diploma
Constant Contact August 2014 - Present
Citizens Bank December 2011 - August 2014
One to One Interactive June 2010 - December 2011
Google January 2008 - May 2010
Brandeis University March 2005 - January 2008
Skills
Digital Marketing, Google Analytics, Online Advertising, SEM, Digital Strategy, Strategy, Interactive Marketing, Strategic Planning, Mobile Marketing, Online Marketing
Education
Brandeis University 2000 — 2004
Citizens Bank July 2006 - Present
Education
Westerly High School 1992 — 1997
Bridgewater State College
Bank of America September 2011 - Present
Fidelity Investments September 2007 - September 2011
Putnam Investments 2007 - 2007
Citizens Bank 2004 - 2005
Fleet Bank 2000 - 2004
Skills
MS Project, Oracle, Microsoft SQL Server, SQL, Project Management, Requirements Gathering, Program Management, PL/SQL, Enterprise Software, Software Documentation, Access, Testing, User Acceptance Testing, Microsoft Project
Education
Northeastern University 2001 — 2002
Graduate Certificate, Computer and Information Sciences and Support Services
Bridgewater State College 1984 — 1988
Business Administration and Management, General
Eastern Bank 2005 - 2012
Citizens Bank 1999 - 2004
US Trust 1988 - 1999
Skills
Customer Service, Credit, Banking, Outlook, Customer Relations, Microsoft Excel
Education
Bridgewater State University
Hanson
Peddock Capital Advisors LLC September 2010 - Present
Menemsha Solutions February 2009 - April 2010
Sallie Mae May 2005 - August 2008
Citizens Bank December 2003 - April 2005
Bridgewater State College December 2001 - December 2003
Skills
Human Resources, Recruiting, Management, Sourcing, Program Management, Project Management
Education
Bridgewater State University
BA, Communications
Massasoit Community College
AS, Liberal Arts
Citizens Bank June 2014 - Present
Citizens Bank August 2013 - June 2014
Citizens Bank October 2011 - June 2014
ING (Formerly CitiStreet) September 2007 - January 2011
CS Investments, Inc. May 2004 - December 2010
Chapel Hill Property Mgt. LLC November 2005 - October 2010
Bay Mortgage Services/Sunset Mortgage/Gateway Funding July 2003 - September 2007
Putnam Investments June 1998 - June 2003
Skills
Risk Management, Risk Compliance, Risk Assessment, Risk Governance, Experienced Business..., Business Analysis, Project Management, OMNI, 401k, Defined Contribution, Defined Benefit, Life Cycle Assessment, Pension Administration, Mortgage Marketing, Mortgage Lending, Reverse Mortgages, Second Mortgages, Fixed Rate Mortgages, Mortgage Brokers, Residential Re-Sale, Rentals, Residential Mortgages, Rent Collection, Rent Manager, Rent to Own, Landlord, Real Estate Financing, Real Estate Investor, Real Estate Websites, Real Estate Negotiating, Vendor Management, Investment Properties, Strategy, Software Documentation, Sales, Residential Homes, Real Estate, Process Improvement, Portfolio Management, Management, Loans, Landlords, Financial Services, Financial Risk, Business Requirements, Banking, Analysis
Education
Bridgewater State University 1995 — 2000
BA, Business Management
Wareham High School 1990 — 1994
Bald Eagle Development Corp. January 2005 - Present
Tri Town Associates 2002 - Present
Citizens Bank June 2011 - 2013
Santander Bank, N.A. 2010 - 2011
Eastern Telecom LLC February 1996 - May 2009
NYNEX / Bell Atlantic / Verizon Agent 1996 - 2002
Foot Action 1992 - 1997
Skills
Real Estate Development, Credit, Commercial Lending, Small Business Lending, Banking, Investments, Investment Properties, Portfolio Management
Education
Concordia University 1991 — 1992
Marketing; Communication Studies, Advanced
Bridgewater State University 1988 — 1991
Bachelors, Speech Communication, Public Relations
Cardinal Spellman High School 1983 — 1987
Wireless Store July 2009 - Present
Tweeter January 2000 - December 2008
Tweeter Newco, LLC 2007 - 2008
Tweeter Opco 2006 - 2008
Citizens Bank March 2005 - April 2006
Education
New England Institute of Technology 1991 — 1992
Electrical Mechanical Drafting
Bristol Community College
Business
Amica Mutual Insurance August 2015 - Present
Citizens Bank June 2015 - Present
Rhode Island Department of Business Regulation January 2015 - April 2015
John W. Lee, PC March 2014 - July 2014
Skills
Microsoft Office, PowerPoint, Social Media, Sports, Microsoft Word, Microsoft Excel, Customer Service, Event Planning, Public Speaking, Teamwork, Event Management, Sports Management, Research, Fundraising, Bankruptcy
Education
Roger Williams University 2014 — 2016
Doctor of Law (J.D.)
Regent University 2012 — 2014
Doctor of Law (JD)
Bowling Green State University 2006 — 2010
Bachelor of Science (BS), Sport Management
EPIC Advisors, Inc. January 2009 - March 2015
Omni Financial Group February 2008 - January 2009
Citizens Bank May 2001 - January 2008
Frick Enterprises May 1990 - April 2001
Skills
Mutual Funds, Employee Benefits, Retirement, Financial Services, Investments, Retirement Planning, Outlook, PowerPoint, 401k, Defined Contribution, Asset Allocation, ERISA, Profit Sharing
Education
Bowling Green State University 1987 — 1991
BS, Elementary Education
Westfall High School
PHH Mortgage April 2014 - Present
Citizens Bank May 2011 - March 2014
First Home Mortgage December 2009 - July 2011
National City/PNC Mortgage June 2009 - November 2009
Strata Bank January 2004 - May 2009
Marathon Mortgage Company August 2002 - January 2004
Boston Scientific March 1994 - April 2002
Skills
Mortgage Lending, Credit, Loans, Reverse Mortgages, First Time Home Buyers, FHA, Investment Properties, Program Management, Contract Negotiation, Residential Homes, Training, Customer Service, Management, Refinance, FHA financing, Loan Origination
Education
Bridgewater State University 1980 — 1986
BS, Business/Management Science
Lesley University
BayCoast Bank June 2015 - Present
Douglas Wine and Spirits December 2013 - June 2015
YMCA May 2008 - August 2012
Zinga! Frozen Yogurt January 2012 - June 2012
Citizens Bank December 2010 - January 2011
Skills
Customer Service, Nonprofits, Leadership, Fundraising, Microsoft Office, Public Speaking, Event Planning
Education
University of Massachusetts Dartmouth 2014 — 2016
Bachelor’s Degree, Business Management and Leadership
Bristol Community College 2012 — 2014
Associates, Liberal Arts and Sciences/Liberal Studies
Santander Bank, N.A. April 2014 - Present
Newscape Capital Group Ltd December 2013 - March 2014
Credit Renaissance Partners 2007 - 2011
Descap Securities/ First Albany 2004 - 2007
Maxim Group 2003 - 2004
Citizens Bank 1996 - 2002
Skills
Fixed Income, Hedge Funds, Residential Mortgages, Commercial Mortgages, Portfolio Management, Derivatives, Structured Products, Trading, Alternative Investments, Valuation, Investments, Asset Management, Securities, Private Equity, Bonds, Finance, Bloomberg, Capital Markets, Equities, Structured Finance, Investment Banking, Series 7, Credit
Education
Brandeis International Business School 1998 — 2000
MS, Finance
Marist College 1988 — 1993
BS, Mathematics
RBS Citizens, N.A. March 2008 - Present
Citizens Bank March 2008 - Present
Skills
Commercial Lending, Commercial Banking, Loans, Credit, Credit Analysis, Banking, Portfolio Management, Credit Risk, Financial Analysis, Financial Risk, Risk Management, Underwriting, Relationship Management, Loan Origination
Education
Brandeis International Business School 2001 — 2003
Masters, Economics and Finance
National University of Singapore 1992 — 1996
Bachelor of Arts (B.A.), Economics
Citizens Bank June 2014 - Present
Suffolk University 2006 - 2013
Federal Home Loan Bank of Boston 1999 - 2004
Skills
Financial Analysis, Financial Modeling, Data Analysis, Economics, Accounting, Quantitative Analytics, Risk Management, Corporate Finance, Fixed Income, Research, Valuation, Derivatives, Analysis, Statistics, Banking, Finance, Financial Reporting, Leadership, Financial Accounting, Financial Risk, Access
Education
Columbia University - School of International and Public Affairs
PhD, Economics
Brandeis University
BA, English and American Literature, Economics
Suffolk University - Sawyer School of Management 2005 — 2006
Master's degree, Accounting
Citizens Bank January 2010 - Present
Priscilla of Boston August 2005 - October 2010
David's Bridal April 2000 - August 2005
Education
Bridgewater State University 2001 — 2005
Bachelors, Communication
RBS Citizens Financial Group December 2012 - Present
Citizens Bank April 2010 - December 2012
Royal Bank of Scotland Group September 2000 - September 2010
Skills
Banking, Data reporting, Workflow Management, Retail Banking, Consumer Lending, Commercial Banking, Branch Banking, Commercial Lending, AML, Core Banking, Business Analysis, Analysis, Anti Money Laundering, Credit, Financial Services, Process Improvement
Education
Mt Hope High School 1996 — 2000
Diploma
Bristol Community College
State Street Bank and Trust June 2010 - Present
Citizens Bank March 2006 - September 2008
Raiffeisen Bank Albania January 2005 - January 2006
American Bank of Albania (Intesa SanPaolo Group since 2008) June 2001 - January 2005
Skills
Bloomberg, Financial Modeling, Fixed Income, Financial Analysis, Valuation, Corporate Finance, Credit Risk, Investments, Credit, Credit Analysis, Internal Controls, Accounting, Asset Management, Banking
Education
Brandeis International Business School 2008 — 2010
MBA, Finance
University of Tirana 1997 — 2001
Bachelor's degree, Business Administration and Management, General
Citizens Bank August 2008 - September 2010
Bartlett Consolidated Inc. 1987 - 2002
Education
Bridgewater State College
Finance & Accounting
Curry College
Criminal Justice
Bank Rhode Island January 2013 - Present
Sovereign Bank August 2010 - 2012
The Washington Trust Company April 2010 - July 2010
Citizens Bank April 2008 - May 2009
2008 toCitizens Bank April 2008 - May 2009
Citizens Bank March 2005 - April 2008
2005 toCitizens Bank March 2005 - April 2008
2002 toBank of America June 2002 - December 2004
Skills
Sales, Banking, Customer Satisfaction, Management, Retail Banking
Education
Rhode Island College 1999 — 2002
Bachelors, Communications
Bristol Community College
Associates Degree, General Studies
Rhode Island College
Bachelors Degree, Communications
CVS Caremark Corporation May 2011 - Present
CVS Caremark Corporation 2011 - 2013
Citizens Bank May 2005 - May 2011
Royal Bank of Scotland, Citizens 2005 - May 2011
Interpay 1998 - 2004
Skills
Payroll, PeopleSoft, Process Improvement, Business Process..., Human Resources, Sarbanes-Oxley Act, Banking, Business Analysis, Performance Management, Change Management, Analysis
Education
Bristol Community College 1982 — 1984
Accounting and Finance
Citizens Bank October 2008 - Present
Citizens Bank August 2006 - October 2008
Citizens Bank March 2003 - August 2006
Skills
Banking, Financial Risk, Auditing, Internal Controls, Risk Management, Sarbanes-Oxley Act, Operational Risk..., Operational Risk
Education
Bridgewater State College 1998 — 2002
Business, Management, Marketing, and Related Support Services
Citizens Bank January 2012 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2010 - January 2012
R E Mentor, Inc. November 2009 - March 2010
Education
Stonehill College 1999 — 2000
Certificate, Microsoft Office
Bristol Community College 1977 — 1979
associate degree
Citizens Bank April 2015 - Present
Citizens Bank February 2014 - April 2015
Citizens Bank April 2013 - February 2014
Citizens Bank October 2012 - April 2013
Citizens Bank October 2011 - October 2012
Blue Cross Blue Shield of Massachusetts May 2010 - October 2011
Baywatch, Inc September 2003 - April 2011
Self Employed September 2003 - January 2010
The Children's Place, Inc December 2004 - April 2006
Skills
Customer Service, Outlook, Call Centers, Telephone Skills, Building Relationships, Hospitality, Training, Analysis, Sales, Microsoft Excel, Access, Human Resources, Inventory Management, Employee Relations, Customer Satisfaction
Education
Bridgewater State University 2002 — 2007
Bachelor of Science Degree, Business Management and Human Resources
UniBank June 2013 - Present
Citizens Bank June 2011 - June 2013
MetLife June 2004 - May 2010
PNC Global Investment Servicing (Subsidiary of PNC Bank) January 1999 - January 2003
Skills
Sales, Insurance, Finance, Loans, Business Process..., Financial Modeling, Wealth Management, Life Insurance, 401k, Cross Selling, Customer Service, Branch Banking, Leadership, Relationship Management, Asset Management
Education
Bridgewater State College
Citizens Bank February 2002 - October 2012
Manheim American Auto Auction of North Dighton February 1997 - February 2002
Skills
Consumer Lending, Banking, Loans, Credit Risk, Retail Banking, Credit Analysis, Credit, Commercial Lending, Credit Cards, Financial Risk, Financial Analysis, Commercial Banking
Education
Bristol Community College
Business Management
Citizens Bank March 2015 - Present
Gaming and Leisure Properties Inc March 2014 - June 2014
Cushman & Wakefield May 2011 - March 2014
Wachovia, A Wells Fargo Company April 2005 - July 2009
Lehman Brothers April 1998 - April 2005
Skills
Investment Banking, Real Estate, Capital Markets, Debt, Mergers, Equities, Corporate Finance, Real Estate Investment, Leveraged Finance, Fixed Income, Executive Management, New Business Development, Business Strategy, Mergers & Acquisitions, Portfolio Management, Valuation, Financial Modeling, Investments, Asset Management
Education
Brigham Young University 1987 — 1992
BS, Statistics
The Cooperative Bank of Cape Cod July 2013 - Present
Citizens Bank March 2010 - July 2013
Skills
Consumer Lending, Loans, Retail Banking, Credit, Banking, Commercial Banking, Credit Analysis, Mortgage Lending, Lines Of Credit, Loan Origination, Cross Selling, Credit Risk, Mortgage Banking
Education
Bridgewater State University
Santander Bank August 2015 - Present
Citizens Bank May 2014 - August 2015
Citizens Bank April 2013 - May 2014
Homesite Insurance October 2012 - March 2013
State Street Bank 1999 - 2012
Skills
Business Analysis, SDLC, Risk Management, Requirements Gathering, Data Analysis, Financial Services, Business Intelligence, Requirements Analysis, Data Warehousing, Analysis, Project Management, Process Improvement, Fixed Income, Business Requirements, Visio, PMO
Education
Brandeis University
Master's degree, Software engineering
University of Hartford
Bachelor of Arts (BA), Public Relations
Sokolove Law LLC September 2014 - Present
Citizens Bank July 2014 - August 2014
JetBlue Airways October 2013 - February 2014
Frontier Airlines September 2010 - January 2012
Education
Bridgewater State College
Steward Health Care May 2015 - Present
Grace Barker Nursing Center July 2011 - May 2015
Blockbuster Video June 2007 - October 2011
Citizens Bank May 2003 - January 2009
Skills
Customer Relations, Initiative with a High..., Word Processing & Typing, Building Strong Teams, Ability to quickly..., Knowledge of medical..., High Performance Teams, Medical Terminology, Hospitals, Customer Service, Healthcare, Loans, Management, Software Documentation, Data Analysis, Medical Records, Nursing, HIPAA, Analysis, EMR, Data Entry, EHR, Cpr Certified, Healthcare Information..., Phlebotomy, Access, EKG, Vital Signs, Telephone Skills, Risk Management, Time Management, Microsoft Word, Patient Safety, 10 Key, Microsoft Office, Outlook, Healthcare Management, Policy, Health Information..., Medical Coding, Medical Billing
Education
Bristol Community College 2013 — 2015
Associate of Science (A.S.), Healthcare Information Management
University of Rhode Island 2012 — 2012
Certificate, Medical Technolgist/Drug Administration
Community College of Rhode Island 2011 — 2011
Certificate, Nurse Assistant
Community College of Rhode Island 2000 — 2001
Certificate, Phlebotomist
Citizens Financial Group May 2010 - Present
Citizens Bank April 2007 - May 2010
James V. Brown Library April 2006 - February 2007
Skills
Customer Service, Account Reconciliation, Always Punctual, Fast Learner, Research, Accounting
Education
Bristol Community College 2009 — 2011
Sovereign Bank December 2012 - Present
Citizens Bank 2011 - 2012
Verizon Wireless 2009 - 2011
Skills
Financial Analysis, Banking, Credit, Retail Banking, Loans, Credit Analysis, Cash Management, Risk Management, Customer Service, Commercial Banking, Cross Selling, Credit Risk, Portfolio Management, Financial Modeling, Finance, Customer Satisfaction, Business Analysis
Education
Bristol Community College 2012 — 2014
Casino Management
Southcoast Health May 2015 - Present
Prima-CARE Medical Center December 2013 - September 2014
Etransmedia Technology, Inc. August 2004 - December 2013
PMG, Inc. January 2006 - April 2007
Steward Health Care April 2006 - December 2006
Athenahealth, Inc September 2002 - August 2004
Advantedge Healthcare Solutions July 2001 - September 2002
Partners HealthCare January 1999 - July 2001
Roche Bros. Supermarkets July 1990 - August 1999
Citizens Bank September 1995 - January 1999
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Epic Systems, IDX, Meditech, SDK, Medical Terminology, Medical Billing, Enrollment Management, Provider Enrollment, Medical Coding, Claim Investigation, Claims Resolution, Claims Management, Collections, Customer Service, Appeals, Data Entry, Credentialing, Training, Healthcare, Hospitals, EMR, Medical Records, Documentation, HIPAA, EHR
Education
Fall River Career Center 2015 — 2015
Certificate of Completion, Microsoft Excel, Outlook, PowerPoint, Word
Bristol Community College 2015 — 2015
Access and Quickbooks
Salem State University 2015 — 2015
Administrative Medical Specialist with Medical Billing & Coding Certificate Program
Lasell College 1996 — 1999
Associate of Science (A.S.), Occupational Therapist Assistant
Massasoit Community College 1995 — 1996
Medical/Clinical Assistant
Holbrook High School
Diploma, Business / Accounting
Citizens Bank January 2014 - Present
Citizens Bank November 2012 - January 2014
Banco Santander April 2007 - September 2012
Skills
Loans, Portfolio Management, Teamwork, Consumer Lending, Small Business Lending, Banking, Lines Of Credit, Branch Banking, Commercial Mortgages, Credit Cards, Deposits, Finance, Financial Analysis, Financial Services, Internet Banking, Leadership, Leadership Development, Management, Private Banking, Residential Mortgages, Risk Management
Education
Bridgewater State University 2001 — 2005
Bachelor of Arts (BA), Communication and Media Studies
Steward Health Care 2010 - Present
Steward Health Care 2009 - Present
Dana Faber/Brigham and Women's Hospital Cancer Center 2005 - 2010
Acosta Sales & Marketing 2003 - 2005
Citizens Bank 2002 - 2003
Fleet Bank 2000 - 2002
The Wendy's Company 1997 - 2000
Skills
Wound Care, Nursing, Hospitals, Outpatient Clinic, Healthcare, Acute Care, Nursing Education, Medical/Surgical, Negative Pressure Wound..., Ostomy Care, Podiatry, Management, Cancer Research
Education
Wick's Educational Associates 2011 — 2012
Wound Ostomy Continence Nursing
Bristol Community College 2005 — 2007
Associate of Science (A.S.), Nursing
University of Massachusetts Dartmouth 1998 — 2003
Bachelor of Arts (BA), Psychology