Citizens Bank
Industry: Bank
DescriptionCitizens Financial Group, Inc. is an American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont. Headquarters: Providence, Rhode Island, United States CEO: Bruce Van Saun Revenue: 5.256 billion USD (2016) Number of employees: 17,594 (2017) Parent organization: Citizens Financial Group Inc Subsidiaries: Citizens Securities, Inc,
Citizens Bank List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Citizens Bank. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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8,522 Citizens Bank employees in database. Find out everything there's to know about Citizens Bank employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Citizens Bank Employees
Citizens Bank April 2014 - Present
TD June 2011 - March 2014
Market Basket August 2007 - 2012
Skills
Customer Service, Multi-task & Handle..., Store Operations, Cash Handling Experience, Organization &..., Group Work, Organizational &..., Office Administration, Retail Banking, Phone Etiquette, Time Management, multi-tasking, Outstanding..., Referrals, Sales, Account Reconciliation, Microsoft Office, Email
Education
University of Massachusetts Lowell 2012 — 2015
Bachelors, Business - Administration
Middlesex Community College 2009 — 2012
Associate's degree, Business Administration
Symmons Industries February 2015 - Present
Symmons Industries July 2011 - Present
Citizens Bank May 2010 - October 2010
Citizens Bank August 2008 - May 2010
Bank of America March 2006 - August 2008
Town & Country Credit December 2004 - September 2005
Verizon Wireless September 2002 - December 2004
Skills
Banking, Credit, Loans, Sales, Retail Banking, Consumer Lending, Commercial Banking, Credit Analysis, Deposits, Customer Service, Branch Banking, Lines Of Credit, Leadership, Branch Management, Loan Origination, Credit Cards, Mortgage Banking, Cross Selling, Commercial Lending, Core Banking, Loan Servicing, Refinance, Finance, Banking Relationships, Financial Services, Debit Cards, Mortgage Lending, Relationship Management
Education
University of Phoenix 2010 — 2014
Bachelor's of Science, MANAGEMENT
Middlesex Community College
ASSOCIATES, LIBERAL STUDIES
Middlesex Community College
Certificate, CAD/CADD Drafting and/or Design Technology/Technician
North Bridge Podiatry Patient Service RepresentativeActon Medical AssociatesAugust 2009 - June 2011
Acton Medical Associates, PC 2009 - 2011
Kelly Services for Monster.com 2008 - 2009
for Herb Chambers BMW January 2007 - 2007
Cambridge Trust Company 2004 - 2006
Citizens Bank 2001 - 2004
Skills
Medical Terminology, Healthcare, ICD-9, HIPAA, Customer Service, Call Center, Banking, Healthcare Information..., Software Documentation, Process Improvement, Medicine
Education
American Career Institute
Maynard High School
Middlesex Community College
Accounting
MassMutual Financial Group March 2013 - Present
Lincoln Financial Group June 2007 - March 2013
Citizens Bank March 2001 - June 2007
Skills
Finance, Securities, Financial Services, Analysis, Retirement Planning
Education
Monroe Community College
Citizens Bank 2014 - Present
PNC 2012 - 2014
Merrill Lynch 2010 - 2012
Fifth Third Bank 2006 - 2009
Comerica 2003 - 2006
Fifth Third Bank 2001 - 2003
Bank One 1991 - 2001
Skills
Strategic Planning, Sales Management, Business Development, Marketing, customer relationship..., Project Management, Team Leadership, Process Improvement, Public Relations, Strategic Communications, issues management, Corporate Communications, Communication Strategy, Internal Communications, Employee Engagement, Leadership, Start-ups, Thought Leadership, Integrated Marketing, Management, Public Speaking, Financial Communications, Message Development, Marketing Communications, Portfolio Management, Banking, Wealth Management, Loans, Commercial Banking, Credit, Strategic Financial..., Mortgage Lending, Financial Services, Finance, Investments, Financial Advisory, Small Business, Commercial Lending, Investment Management, Credit Analysis, Investment Advisory, Relationship Management, Wealth Management..., Estate Planning, Treasury Management, Small Business Lending, Strategy, New Business Development, High Net Worth..., Cash Management
Education
Michigan State University
BA, Advertising
Walsh College
MSF, Corporate Finance
Citizens Bank July 2013 - Present
Tim Hortons October 2010 - May 2013
Tim Hortons October 2010 - May 2013
Jimmy’s World Famous January 2007 - January 2009
Skills
Time Management, Inventory Management, Accounting, Customer Service, Food Service, Microsoft Excel, Teamwork, Financial Reporting, Microsoft Office, Restaurant Management, Cash Flow, Microsoft Word
Education
Monroe Community College 2011 — 2013
Accounting and Finance
Brockport High School 2004 — 2008
Advanced Instruments, Inc. May 2015 - Present
Citizens Bank May 2013 - Present
Skills
Cell Culture, trypsinization, Biotechnology, PCR, Human Physiology, Protein Assays, Biology, ELISA, Column Chromatography, SDS-PAGE, Cell Biology, Centrifugation, Pathophysiology, Human Anatomy, Finance, Retail Banking, Customer Service, Social Media, Management, Organization Skills, Social Networking, Teller Operations, Marketing, Sales, Cash Management, Inventory, Outbound Marketing
Education
Middlesex Community College 2014 — 2016
Associate's Degree, Biotechnology
Citizens Bank January 2011 - Present
Citizens Bank March 2007 - January 2011
Citizens Bank January 2006 - March 2007
Citizens Bank December 2001 - January 2006
Mellon Financial May 1999 - December 2001
Mellon Financial June 1996 - May 1999
Education
Miami University 1990 — 1994
Bachelor of Science (BS), Business Administration - Finance
Central Catholic High School 1986 — 1990
Lyons National Bank November 2013 - Present
Citizens Bank 2007 - 2013
Skills
Management, Customer Service, Employee Training, Personal Finance, Business Relationship..., Friendly Personality, Sales Management, Business Networking, Banking, Outlook, Editing, Microsoft Office, Budgets, Microsoft Excel, PowerPoint, Microsoft Word, Research, English, Team Building, Loans
Education
Monroe Community College
State University of New York College at Fredonia
Relin, Goldstein & Crane LLP November 2014 - Present
Wegmans Food Markets May 2004 - December 2014
Eastman Kodak May 2014 - June 2014
CoreLogic August 2013 - March 2014
Citizens Bank March 2012 - August 2013
Skills
Microsoft Office, Leadership, Invoicing, Data Analysis, Auditing
Education
Nazareth College of Rochester 2005 — 2008
Bachelor of Applied Science (BASc), Business Administration and Management, General
Monroe Community College 2001 — 2005
Associate of Arts and Sciences (A.A.S.), Accounting
Penfield High School
Penfield High School
All Covered May 2015 - Present
All Covered June 2011 - Present
Citizens Bank October 2008 - June 2011
Skills
Customer Service, Outlook, VMware vSphere, VMware ESX, Computer Assembly, Subnetting, ConnectWise, Microsoft Office, Microsoft Excel, Microsoft Word, Networking, Access, Salesforce.com, Computer Hardware, VPN, Microsoft Exchange, Cloud Computing, Software Troubleshooting, DHCP, ILO, Remote Desktop, LogMeIn, Virus Removal, TCP/IP, VMware Workstation, iSCSI
Education
University of Massachusetts Lowell 2014 — 2016
Bachelor's Degree, Science Degree in Information Technology, 3.6 GPA
Middlesex Community College 2012 — 2015
Associate’s Degree, Information Technology, 3.6 GPA
Citizens Bank May 2014 - Present
Banco Santander October 2009 - May 2014
Sovereign Bank May 2006 - October 2009
KeyBank September 1999 - April 2006
US Small Business Administration September 1994 - September 1999
Skills
Pricing, Product Development, Process Improvement, Portfolio Management, Credit, Product Management, Marketing Strategy, Direct Marketing, Strategy, Vendor Management, Banking, Analysis, Mergers & Acquisitions, Management
Education
Miami University 1991 — 1993
MBA, Economics and Finance
St. Lawrence University 1986 — 1990
BA, Economics
The Collegiate Schools 1974 — 1986
Grade School/ high school
YMCA of Greater Rochester September 2014 - Present
Wells Fargo May 2010 - July 2011
Southwest Rare Coins April 2010 - October 2010
Citizens Bank June 2007 - May 2010
Washington Property Management March 2005 - April 2010
Finish Line January 2005 - September 2006
Skills
Sales, Sales Management, Sales Operations, Customer Service, Marketing, Social Media Marketing, Team Building, Mediation, Bookkeeping, Project Planning, Problem Solving, Call Centers, Customer Satisfaction
Education
School Of The Arts 2002 — 2006
HS Diploma, Voice
Monroe Community College
Extensive Experience in Procurement, Logistics and Manufacturing Operations 2014 - Present
Citizens Bank 2007 - September 2014
Unilever 2004 - 2007
Unilever 2003 - 2004
Unilever 1999 - 2003
Skills
Vendor Management, Process Improvement, Management, Project Portfolio..., Contract Negotiation, Change Management, Business Analysis, Risk Management, Banking, Operations Management, Outsourcing, Six Sigma, Strategic Sourcing, Procurement, Strategy, Leadership
Education
Kennesaw State University
MBA
Michigan State University
BS in Chemical Engineering, Chemical Engineering
Citizens Bank 2007 - 2014
Christopher and Banks August 2005 - April 2007
Skills
Customer Service, Risk Management, Account Management, Customer Satisfaction, Cash Management, Cash Handling, Retail Sales, Compliance Management, Exceed Sales Goals, Merchandising, Store Operations, Transaction Management
Education
Montclair State University 1978 — 1982
Bachelor of Science (BS), Home Economics
Eagle Productivity Solutions January 2013 - Present
Democrat and Chronicle August 2012 - November 2012
GateHouse Media March 2011 - September 2012
Screenvision Direct October 2007 - April 2011
Chase Manhattan Corporation March 2005 - October 2007
Citizens Bank 2004 - 2006
Citibank 1999 - 2001
Skills
Advertising, Marketing, New Business Development, Salesforce.com, Online Advertising, Business Development, Cold Calling, Advertising Sales, Sales, Email Marketing, Networking, Digital Media, Time Management, Social Media Marketing, Training Leadership, Training, Customer Retention, Leadership, Marketing Strategy, Online Marketing, B2B, Direct Marketing, Sales Management, Corporate Training, Account Management, Management, Employee Training, Sales Presentations, Direct Sales, Social Networking, Selling, Lead Generation, Train New Employees, Small Business, Digital Marketing, Sales Process
Education
Monroe Community College
Writing, Business, Communications
Citizens Bank June 2015 - Present
Pyara Spa and Salon October 2012 - May 2015
Rostur June 2011 - December 2011
InterExchange August 2008 - August 2010
Skills
Outlook, Teamwork, Administrative..., Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Administrative..., Event Management, Event Planning, Human Resources
Education
Middlesex Community College 2013 — 2015
Associate's Degree, Business Administration Transfer
High School #8 1996 — 2006
University of Modern Knowlege
Finance, General
WNY Doodie Scoops April 2015 - Present
First Niagara Bank April 2014 - February 2015
Citizens Bank 2011 - October 2013
Citizens Bank October 2008 - November 2010
Citizens Bank February 2003 - November 2008
Chevy Chase Bank 2001 - 2003
Skills
Retail Banking, Banking, Branch Banking, Sales, Small Business Lending, Loans, Cross Selling, Branch Management, Lines Of Credit, Home Equity Loans, Home Equity Lines of..., Consumer Lending, Commercial Banking, Commercial Lending, Deposits, Credit, Customer Service, Investment Banking, Operations Management, Supervisory Skills
Education
Montgomery College 1995 — 2000
Thirty-One Gifts August 2013 - Present
Bank of America September 2010 - August 2013
Citizens Bank July 2001 - August 2010
Skills
Auditing, Recruiting, Leadership, Retail Banking, Outlook, Management, Banking, Customer Service, Event Planning, Credit, Microsoft Word, Cash Management, Cross Selling
Education
Middlesex Community College 1999 — 2004
Associate's degree, Business Administration and Management, General
Middlesex Community College 1999 — 2002
Business Administration, Business Management
Metropolitan Atlanta Rapid Transit Authority (MARTA) November 2009 - Present
Metropolitan Atlanta Rapid Transit Authority (MARTA) May 2008 - November 2009
Metropolitan Atlanta Rapid Transit Authority (MARTA) October 2007 - May 2008
CIBER Federal Solutions Inc September 2006 - March 2007
BellSouth June 2005 - September 2006
Citizens Bank January 2005 - May 2005
SunTrust Bank August 2004 - December 2004
Automatic Business System & Service Incorporated April 2001 - June 2004
Transportation Solutions Inc. (Logistics) June 2000 - April 2001
Compaq Computer Corporation July 1999 - June 2000
Skills
Visio, MS Project, Business Process, Change Management, Enterprise Architecture, SDLC, Business Analysis, Requirements Analysis, Testing, Analysis, Software Documentation, Project Planning, Quality Assurance, Cross-functional Team..., Software Development, Process Flow, Process Improvement, Requirements Gathering, CRM, PMO, Management, Access, Project Management, Microsoft Project
Education
New Horizons Computer Learning Center 2008 — 2008
ITIL Certificate, Information Technology Infrastructure Library Service Management
Monroe Community College
A.S, Computer Information Systems
Trinity University & College
BS, Computer Science
What She Said Music 2009 - Present
Citizens Bank March 2008 - Present
Seasons of Song Therapeutic Massage 2008 - Present
Skills
Aromatherapy, Therapeutic Massage, Banking, Deep Tissue Massage, Swedish, Relaxation, Retail Banking, Microsoft Excel, Mail Services, Supervisory Skills, Operational Excellence, Time Management, Organizational..., Team Leadership, Team Building, Singer-songwriter, Acoustic Guitar, Vendor Management, Social Media, Leadership, Direct Mail, Change Management, Customer Service, Management
Education
Mildred Elley School-Albany Campus 2008 — 2010
Associate Degree, Occupational Sciences
Watervliet High School 1984 — 1988
Samsung Telecommunications America January 2013 - Present
Berkshire Bank July 2010 - January 2013
Berkshire Bank July 2010 - June 2011
Citizens Bank July 2008 - July 2009
Skills
Loans, Credit, Small Business Lending, Banking, Consumer Lending, Leadership, Mortgage Lending, Commercial Banking, Commercial Lending, Credit Analysis, Customer Service, Management, Sales, Sales Management
Education
SUNY Albany 2006 — 2009
B.A. Economics, Economics (Major) Business Administration (Minor)
Mohawk Valley Community College 2002 — 2005
A.A. Graphic Design, Graphic Design (Publication Design)
Citizens Bank February 2015 - Present
Sutherland Global Services October 2014 - February 2015
Sutherland Global Services March 2014 - February 2015
Sutherland Global Services January 2013 - March 2014
Quality Inn & Suites January 2010 - January 2013
Skills
Sales, Customer Service, Quality Assurance, Technical Support, Microsoft Office, Computer Hardware, Computer Proficiency, Typing, Recruiting, Time Management
Education
Monroe Community College
Business Administration and Management, General
Citizens Bank WaitressD's South of the BorderApril 2014 - Present
Citizens Bank November 2006 - Present
Education
St. John Fisher College 2012 — 2014
Bachelor's Degree, Accounting
Monroe Community College 2010 — 2012
Associate's Degree, Business Administration and Management, General, 3.40
Citizens Bank December 2014 - Present
Delaware North Companies May 2012 - December 2014
SUNY Cortland August 2013 - December 2013
SUNY Cortland August 2013 - December 2013
Skills
Public Speaking, Radio, Public Relations, Organization, Photography, Television, Event Management, Social Networking, Press Releases, Media Relations, Social Media, New Media, Broadcast, Facebook, Event Planning, Newsletters, Social Media Marketing, Journalism, Marketing Communications, Strategic Communications, Corporate Communications, Advertising, Time Management, Research, PowerPoint, Fundraising, Publicity, Digital Marketing, Nonprofits, Entertainment, Microsoft Office, Leadership, Community Development, Community Outreach, Digital Media, Internal Communications, Customer Service, Teamwork, Communication, Twitter, Microsoft Word, Writing, Marketing
Education
SUNY Cortland 2011 — 2014
Bachelor of Arts (B.A.), Communication, General
Monroe Community College 2013 — 2013
Spanish
SUNY Potsdam 2010 — 2011
Environmental Studies
Finger Lakes Community College 2008 — 2010
Undeclared
Bowlmor AMF September 2014 - Present
Bowlmor AMF April 2009 - Present
Citizens Bank March 2006 - April 2009
JCPenney November 2001 - August 2005
Aeropostale June 2000 - 2003
Skills
Sales Management, Event Planning, Negotiation, Customer Service, Sales, Retail Banking, Retail, Team Leadership, Food & Beverage, Contract Negotiation, Windows, Event Management, Team Building, Leadership, Customer Satisfaction, Microsoft Office, Management
Education
SUNY Brockport 2003 — 2005
Bachelor of Arts (B.A.), English Language and Literature/Letters
Monroe Community College 2000 — 2003
Associate's degree, Liberal Arts and Sciences/Liberal Studies
The Salvation Army June 2013 - Present
The Salvation Army September 2011 - Present
Huther Doyle June 2009 - August 2011
LDA Life and Learning Services January 2008 - January 2011
Huther Doyle January 2009 - January 2009
ACM Medical Laboratories @ Unity Hospital January 2005 - January 2008
Citizens Bank January 1998 - January 2004
Skills
Substance Abuse..., Case Management Services, Residential Counseling, Loan Processing, Basic Sign Language, CPR/AED, Group Therapy, Loans, Social Services, Case Management, Community Outreach, Crisis Intervention, Nonprofits, Dual Diagnosis
Education
SUNY Brockport 2011 — 2013
Master of Health Education, Community Health
State Univerisity at Brockport 2006 — 2009
Bachelor of Science (B.S.), Alcohol & Substance Abuse
Monroe Community College
Associates of Science, Liberal Arts Human Social Science
Assurant June 2012 - Present
Citizens Bank October 2011 - April 2012
Capax Global April 2011 - October 2011
Excellus BCBS August 2010 - December 2010
M&T Bank April 2008 - May 2009
Independent Consultant May 2007 - December 2007
Mellon Investor Services January 2007 - May 2007
J2, LLC 2007 - 2007
Paragon Computer Professionals September 2006 - December 2006
Robert Half Technology January 2006 - June 2006
Skills
PMP, SDLC, Project Portfolio..., Business Analysis, Project Management, Vendor Management, PMO, Team Leadership, Budgets, Management, Leadership, Visio, Process Improvement, Microsoft SQL Server, Training, Team Building, Program Management, MS Project, Business Intelligence, Business Process..., Integration, IT Management, Microsoft Project
Education
Kaplan University 2008 — 2009
N/A, Project Management Qualification
Montclair State University 1977 — 1979
N/A, Accounting, Computer Science
Cliffside Park High School 1969 — 1973
Erie Insurance Group December 2013 - Present
Sentry Insurance July 2013 - December 2013
GEICO January 2013 - July 2013
Sanco Management November 2008 - January 2013
Citizens Bank January 2011 - November 2011
Nassau Educators Federal Credit Union November 2007 - April 2008
Data Storage Corporation May 2007 - September 2007
The Animal Wellness Center May 2002 - December 2004
Splish Splash Water Park May 2003 - September 2004
Skills
Accounts Payable, Finance
Education
Molloy College 2006 — 2011
Accounting, Accounting
Molloy College 2006 — 2011
BS, Accounting
Bank Performance Consulting 2004 - Present
Walsh College January 2009 - June 2012
Comerica Bank May 2004 - October 2008
Northwood University 2004 - 2008
Citizens Banking Corporation August 1983 - September 2003
Citizens Bank 1983 - 2003
Ford Motor Credit Company 1977 - 1983
Skills
Banking, Financial Analysis, Credit, Strategy, Loans, Finance, Commercial Lending, Marketing, Portfolio Management, Underwriting, Management, Mortgage Lending, Strategic Planning, Business Strategy, Product Management, CRM, Sales, Team Building
Education
Miami University
BS, Finance
University of Detroit Mercy
MBA, Finance
Citizens Bank June 2015 - Present
Old National Bank June 2012 - May 2015
Chase Bank 2010 - 2012
Lee & Associates June 2005 - May 2011
Brighton Rotary Club 2007 - 2008
Grubb & Ellis 2001 - 2005
Beaulieu Of America 2000 - 2001
JM Olson Corporation 1997 - 2000
Applied Materials 1993 - 1997
Skills
Real Estate, Financial Analysis, Start-ups, Investment Properties, Entrepreneurship, Commercial Real Estate, Investments, Real Estate Transactions, Project Management, Contract Negotiation, Loans, Strategic Planning, Leadership, Customer Service, Due Diligence, Team Building, Leases, Brokerage, Residential Homes, Sales, Negotiation, Property Management, Small Business Lending, New Business Development, Construction, Leadership Development, Real Estate Development, Management, Disposition, Investment Lending, Real Estate Economics, Real Estate Financing, Business Development, Landlords, Land Acquisition
Education
Michigan State University 1989 — 1993
BA, Materials and Logistics Management
Detroit Catholic Central H.S. 1986 — 1989
High School
Saint Patrick, Brighton MI G.S. 1985 — 1986
Grade -Middle School, All
Highschool/ College
Salem Five Bank August 2015 - Present
Citizens Bank February 2011 - Present
Skills
Banking, Loans, Credit, Commercial Banking, Commercial Lending, Consumer Lending, Retail Banking, Lines Of Credit, Cross Selling, Small Business Lending, Loan Origination
Education
Middlesex Community College
Business Administration and Management, General
Citizens Bank 2014 - Present
The Computer Merchant 2013 - 2014
Manulife Financial 2008 - 2013
John Hancock 2007 - 2008
Statements 2004 - 2007
Openwave Systems 1999 - 2004
CGI 1998 - 1999
Digital Equipment Corporation 1993 - 1998
Digital Equipment Corporation 1987 - 1993
Skills
eDiscovery, Information Protection, Risk Management, Risk Assessment, Professional Services, Information Security, Program Management, Risk Consulting, Compliance, Data Privacy, Litigation Support, Cloud Computing, SOX Compliancy, ISO 27001, Governance, Integration, Leadership, IT Audit, Process Improvement, PMO, Start-ups, Mergers & Acquisitions, Outsourcing, Management, Cross-functional Team..., Strategy, Sarbanes-Oxley Act, Financial Risk, Project Management, Business Development, Privacy Law, Solution Architecture, IT Strategy, Project Delivery, Consulting, Security Audits, Vendor Management, Contract Negotiation, Information Technology, Information Security..., Business Continuity, Mobile Devices, Operations Management, Business Process..., Business Continuity..., Disaster Recovery, IT Management, Business Analysis, Enterprise Risk..., PCI DSS
Education
Michigan State University
Master of Business Administration (MBA), Operations and Logistics Management
Michigan State University
Bachelor of Science (BS), Microbiology & Public Health
Citizens Banking Corporation 1996 - 2007
Citizens Banking Corporation 1996 - 2007
Citizens Bank - Flint 1996 - 2006
Citizens Bank 1998 - 1999
Skills
Technical Writing, Editing, Marketing, Corporate Communications, Chicago Style, Newsletters, Public Relations, Internal Communications, Strategic Communications, Copy Editing, Marketing Communications
Education
BA English, Michigan State University 1993 — 1996
Fiserv June 2013 - Present
Talmer Bank and Trust February 2013 - June 2013
Compliance Systems, Inc. July 2012 - February 2013
Ally Financial Inc. April 2012 - July 2012
The GSB Group September 2010 - April 2012
First Place Bank July 2009 - September 2010
Citizens Bank June 2007 - June 2008
Republic Bank October 1996 - June 2007
Wells Fargo Home Mortgage October 1992 - October 1996
Huntington National Bank October 1989 - July 1992
Skills
Loans, Project Management, Mortgage Lending, Training, Business Development, Analysis, Software Documentation, Business Process, Mergers & Acquisitions, Business Planning, Testing, Management, Process Improvement, Business Analysis, Business Requirements
Education
Miami University 1979 — 1981
Business
Upper Arlington H.S. 1977 — 1979
M&T Bank August 2015 - Present
TD November 2008 - August 2015
Sun National Bank January 2008 - November 2008
Citizens Bank January 2005 - January 2008
Prudential Securities/Wachovia Securities September 2001 - January 2004
Ad Infinitum Productions, Inc February 1996 - September 2001
Playmakers of Baton Rouge August 1994 - February 1996
Skills
Microsoft Office, PowerPoint, Customer Service, English, Teaching, Budgets, Public Speaking, Strategic Planning, Leadership, Strategic Negotiations, Training, Educational Leadership, Music Education, Theatrical Production, Event Management, Managerial Finance, Coaching, Business Development, Management, Program Management, Banking, Sales, CRM, Fundraising, Entrepreneurship, Social Networking, Financial Services, Relationship Management, Credit, Finance, Retail Banking
Education
Michigan State University 1990 — 1994
Bachelor of Arts (B.A.), English Language and Literature, General
Upper Moreland High School 1986 — 1990
Citizens Bank April 2015 - Present
Citizens Financial Group, Inc. September 2014 - April 2015
Citizens Financial Group, Inc. January 2012 - September 2014
Citizens Financial Group, Inc. May 2009 - January 2012
Citizens Financial Group, Inc. December 2001 - May 2009
Mellon Bank July 1996 - December 2001
Professional Graphic Communications January 1995 - July 1996
MSP Development Group September 1991 - January 1995
Skills
Financial Services, Customer Experience, Direct Marketing, Multi-channel Marketing, Account Management, Marketing Strategy, Marketing Communications, Database Marketing, Relationship Marketing, Banking, Relationship Management, Marketing, Integrated Marketing, Strategy, Analytics, Customer Acquisition, Segmentation, CRM, Market Planning, Competitive Analysis, Leadership, Customer Retention, Product Management, Lead Generation, Market Research, Customer Insight, Email Marketing, Strategic Partnerships, Digital Marketing, Business Development
Education
Michigan State University 1986 — 1990
BA, English
Babson College
Advanced Leadership Development Program
SECU February 2009 - Present
Provident Bank June 1998 - February 2009
Provident Bank June 1998 - February 2009
Amerix Corporation June 1997 - June 1998
Amerix Corporation, currently Ascend One Corporation June 1997 - June 1998
Citizens Bank January 1995 - January 1997
Citizens Bank 1994 - 1997
Citizens Bank January 1990 - January 1995
Skills
Banking, Loans, Small Business Lending, Credit, Commercial Lending, Commercial Banking
Education
University of Maryland College Park 1987 — 1990
Bachelor of Arts in Music, Vocal Music
University of Maryland College Park
Bachelor of Arts, Music
Trinity College Dublin 1986 — 1987
Music
Montgomery College
Richard Montgomery High
HS Diploma
Northwestern Mutual May 2013 - Present
Robert Half International June 2012 - January 2013
Bloom Asset Management, Inc. November 2002 - January 2011
Charles Schwab May 1997 - November 2002
Citizens Bank November 1995 - May 1997
Michigan National Bank October 1990 - September 1995
Skills
Strategic Financial..., Accounting, Financial Analysis, Investments, Talent Acquisition, Recruiting, Asset Allocation
Education
Michigan State University 1985 — 1990
B.S., Food Sys Econ & Mgmt
Citizens Bank July 2015 - Present
TBA July 2015 - July 2015
PrimeLending October 2014 - July 2015
Wells Fargo Bank April 2009 - August 2014
Empire Technologies 2007 - 2009
Skills
Real Estate, Account Management, Mortgage Banking, Investment Properties, New Business Development, Management, Selling, Loan Origination, Customer Service, Loans, Residential Mortgages, Investments, Mortgage Lending, Strategic Financial..., Refinance, FHA
Education
Montclair State University 2000 — 2004
B.A., Economics
Christian Brothers Academy 1996 — 2000
Rally Health July 2015 - Present
Emmi Roth USA July 2014 - Present
Retail Solutions Inc. March 2014 - Present
Alcatel-Lucent March 2014 - February 2015
CVS Health October 2011 - January 2014
Citizens Bank March 2011 - October 2011
PepsiCo January 1998 - May 2010
Winn Dixie Stores January 1997 - December 1997
MicroAge 1996 - 1996
Publix 1996 - 1996
Skills
EDI, COBOL, Supply Chain, Gentran, Gentran Integration..., X12, JCL, XML, Data Mapping, Mainframe, IDOC, TSO, VSAM, CICS, AIX, E-commerce, SQL, Crystal Reports, Systems Analysis, Software Project..., Databases, Programming, Visio, RPG, SAP R/3, Software Development, EDIFACT, Testing, PL/SQL, IBM iSeries, DB2, Data Warehousing, ITIL, Unix, ETL, SDLC, FTP, SOA, Integration, Requirements Analysis, EAI
Education
St. Petersburg College 2000 — 2001
Certificate, Webmaster
University at Buffalo 1981 — 1984
Computer Science
Monroe Community College 1979 — 1981
Associate of Arts and Sciences (AAS), Data Processing
MVP Health Care August 2012 - Present
Relph Benefit Advisors March 2011 - August 2012
Key Bank August 2008 - July 2010
Chase Bank May 2007 - August 2008
Citizens Bank October 2005 - April 2007
Skills
Lotus Notes, Microsoft Office 2007, Customer Service, Banking, Compliance, Personal Loans, Insurance, Loans, Mortgage Lending, Business Analysis, Analysis, Employee Benefits, Finance, Marketing, Management, Sales, Financial Analysis
Education
Rochester Institute of Technology 2007 — 2010
M.S., Masters, Finance
State University of New York College at Cortland 2005 — 2006
B.S, Business Economics
Monroe Community College 2002 — 2004
A.A.S, Business Administration
Citizens Bank June 2015 - Present
Dollar Bank, FSB May 2013 - August 2015
College Nannies and Tutors September 2010 - July 2012
Skills
Sports, Customer Service, Nannies, Tutoring, Valet Parking, Leadership, Sales, Microsoft Word, Social Networking, Public Speaking
Education
Montgomery College 2010 — 2012
Associate of Arts (A.A.), Business
Robert Morris University
Sports Management, Junior
BCBG Maxazria April 2015 - Present
Citizens Bank November 2014 - April 2015
Juicy Couture October 2010 - June 2014
Everything But Water March 2012 - March 2013
Liberty Christian Center January 2011 - January 2013
Mitchell College September 2010 - December 2010
Spring Block Celebration - Mitchell College February 2010 - May 2010
Forever 21 March 2009 - January 2010
Reporter Mitchell Observer- Mitchell College August 2008 - January 2009
Skills
Apparel, Fashion, Merchandising, Facebook
Education
Mitchell College 2006 — 2010
Bachelor of Science, Communications
GLOBALINX 2012 - Present
GLOBALINX 2008 - 2012
GLOBALINX 2007 - 2008
Citizens Bank 2005 - 2006
Skills
Call Centers, Customer Satisfaction, Customer Service, Team Building, Customer Experience, Customer Retention, Leadership, Sales, Marketing, Coaching, Telecommunications, Training, Strategic Planning, Management, Stakeholder Engagement, Interpersonal..., Operational Planning, Policy, Recruiting, Supervisory Skills, Staff Retention, Organizational..., Employee Training, Coaching & Mentoring, Performance Appraisal, Critical Thinking, Analysis, Time Management, Project Management, Process Improvement, Microsoft Office, Salesforce.com, Masterstream, Cosmocom, ACD Management
Education
Monroe Community College
Associate's Degree, Marketing
Rochester Institute of Technology
Completed Coursework-Bachelor's Level, Marketing and Business Management
Citizens Bank April 2014 - Present
People's United Bank 2005 - 2014
Education
Middlesex Community College
Citizens Bank June 2015 - Present
Citizens Bank August 2014 - Present
Citizens Bank May 2013 - August 2014
Citi May 2012 - May 2013
James L Smith Insurance Agency January 2011 - May 2012
Foremost Insurance 2003 - 2009
Skills
Underwriting, Commercial Insurance, Insurance, Term Life Insurance, Disability Insurance, Property & Casualty..., Marketing, Liability, Life Insurance, General Insurance, Fixed Annuities, Brokers, Casualty, Claim, Employee Benefits, Health Insurance, Homeowners, IRAs, Retirement Planning, Risk Management, Umbrella Insurance, Workers Compensation, Loans, Licensed Property, Sales, Banking, Cold Calling, Sales Management, Cross Selling, Financial Services, Referrals, Finance, Whole Life, Universal Life, Licensed Life, Medicare, Home Equity Lines of..., Small Business Lending, Consumer Lending, Long-term Care
Education
Michigan State University
Bachelor of Science (BS)
Santander Bank, N.A. July 2013 - Present
Citizens Bank January 2008 - June 2013
Skills
Banking, Risk Management, Financial Analysis, Retail Banking, Business Analysis, Credit, Customer Service, Change Management, Loans, Project Management, Financial Modeling, Management, Leadership, Finance, Relationship Management, Sales, Commercial Banking, Coaching, Sales Management, Financial Services
Education
Middlesex Community College
Associate's degree, Business Administration and Management, General
YMCA of Greater Boston 2014 - Present
CMI International Group,LLC 2011 - 2015
Citizens Bank 2008 - 2011
Besito Chic Boutique 2004 - 2008
CMI International Group,LLC 2001 - 2006
Skills
New Business Development, Business Development, Strategic Planning, Coaching, Team Building, Customer Service, Small Business, Leadership, Banking, Financial Analysis, Risk Management, Fundraising, Credit, Commercial Lending, Loans, Public Speaking, Portfolio Management, Mortgage Lending, Insurance, Operational Risk..., Sales, Supervisory Skills, Business Strategy, Social Media, Negotiation, Management Consulting, Marketing, Training, Nonprofits, Entrepreneurship, Leadership Development, Sales Management, Organizational..., Operations Management, Workshop Facilitation, Market Research, Event Planning, Event Management, Time Management, Accounting, Teamwork, Team Leadership, Management, Commercial Banking, Outlook, Personnel Management
Education
Millennium Training Institute
Business Administration and Bookkeeping
Bank of America May 2013 - Present
Citizens Bank April 2005 - May 2013
United Auto Credit Corporation April 2007 - April 2008
Skills
Management, Sales, Customer Service, Banking, Risk Management, Cash Management, Retail Banking, Cross Selling, Credit
Education
Signature 2014 — 2014
spencerport high school 2000 — 2003
Monroe Community College
Nursing started my Assoicates degree
First Niagara Bank April 2015 - Present
Citizens Bank December 2012 - Present
Key Bank August 2010 - November 2012
Skills
Banking, Commercial Banking, Loans, Retail Banking, Credit, Consumer Lending, Commercial Lending, Small Business Lending, Credit Analysis, Cross Selling, Mortgage Lending, Cash Management, Lines Of Credit, Credit Risk, Deposits, Loan Origination, Branch Banking
Education
Mohawk Valley Community College 1985 — 1986
Citizens Bank June 1976 - October 1990
Skills
Customer Service
Education
Monroe Community College 1989 — 1991
Human Services, General
A division of PNC Bank September 2010 - Present
Nordstrom 2008 - 2010
CITIZENS BANK 2004 - 2008
Skills
Consumer Lending, Commercial Lending, Commercial Banking, Small Business Lending, SBA, Financial Analysis, Investments, Loan Origination, Series 6, Wealth Management, Credit Analysis, Risk Management, Deposits, Sales, Loans, Bank Secrecy Act, Portfolio Management, Relationship Management, Finance, Financial Services, Lines Of Credit, FHA, Financial Risk, Mortgage Lending, Cross Selling, Strategic Financial..., Series 7, Commercial Mortgages, Retail Banking, Sales Management, Cash Management, Small Business, Merchant Services, Underwriting, Treasury Management, Home Equity Loans, Banking Relationships, Branch Banking, Refinance, Private Banking, Mortgage Banking, Banking, Asset Based Lending, Credit Cards, Credit, Cash Flow, Credit Risk, Due Diligence, Real Estate, Loan Servicing
Education
Michigan State University 1982 — 1985
BA Marketing, Marketing/Business Administration
Michigan State University 1981 — 1985
BBVA Compass April 2015 - Present
MetLife October 2009 - March 2015
M&T Bank September 2008 - October 2009
Citizens Bank March 2005 - August 2008
Tops Markets June 2000 - March 2005
Skills
Account Management, Sales Management, Bosnian, English, Bilingual, Insurance Claims, Portfolio Management, Word, Excel, PowerPoint, Auditing, Retail Banking, Commercial Banking, Consumer Lending, Retail Management, Customer Service, Documentation, Analysis, Finance, Financial Risk, Insurance, Management, Microsoft Excel, Microsoft Word, Risk Management, Software Documentation, Time Management, Training, Microsoft Office, Sales, Leadership, Team Building, Project Management, Negotiation, Outlook
Education
SUNY Institute of Technology 2004 — 2006
Bachelor of Science, Business Administration
Mohawk Valley Community College 2001 — 2004
Associates of Science, Business Management
Citizens Bank November 2014 - Present
Reliant Realty July 2014 - Present
Phyllis A. Foley Counseling 2012 - Present
Volunteer State Community College March 2014 - May 2014
Little Lambs Gourmet Cookie Dough 2013 - 2013
Johnson Electric North America, Inc. 2010 - 2010
Middle Tennessee State University 2009 - 2010
Skills
Marketing, Competitive Analysis
Education
Tennessee Technological University 2011 — 2013
Master of Business Administration (M.B.A.)
Middle Tennessee State University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
Volunteer State Community College 2008 — 2009
Associate of Science (A.S.), Business and Commerce
Leader Bank August 2015 - Present
Scentsy, Inc. November 2010 - Present
Citizens Bank January 2004 - August 2015
Skills
Sales, Leadership, Customer Service, Process Improvement, Management, Microsoft Office, Public Speaking, Coaching, Training, Microsoft Word, Social Media, Operations Management, Foreign Exchange, Notary Public, Cash Management, Wire Transfers, Business Development, Mortgage Lending, Consumer Lending, Regulatory Compliance, Compliance Management, Mentoring, Banking, Financial Services, Auditing
Education
Middlesex Community College 1990 — 1991
Associate of Arts and Sciences (AAS), Criminal Justice
Horizon Bank April 2014 - Present
Summit Community Bank of Michigan August 2002 - April 2014
Chase 1999 - 2002
Citizens Bank 1990 - 1999
Skills
Commercial Lending, Mortgage Lending, Consumer Lending, Loans, Small Business Lending, Commercial Banking, Credit, Commercial Mortgages, Credit Analysis, Construction Loans, Banking, Lines Of Credit, Loan Origination, Underwriting, SBA, FHA, Refinance, Wholesale Lending, Government Loans, Mortgage Banking, Small Business, Residential Mortgages, Financial Analysis, Financial Structuring, VA loans, Finance, Portfolio Management, Real Estate, Credit Risk, Mortgage Underwriting, Management, Credit Unions, Asset Based Lending, Commercial Real Estate, Cash Management, Real Estate Economics, Branch Management, Certified Mortgage..., Cross Selling, Executive Management, FHA financing, Funding, Mortgage Servicing, Real Estate Financing, Relationship Management, Retail Banking, Reverse Mortgages, SBA 504, Treasury Management, USDA
Education
Michigan State University 1984 — 1989
Bachelors, Business Administration and Management, General
Waverly High School 1981 — 1984
Graduate, College Prep
Citizens Bank April 2015 - Present
Men's Wearhouse August 2009 - April 2015
YMCA May 2009 - September 2009
Skills
Retail, Microsoft Office, Sales, Merchandising, Inventory Management, Store Management, Visual Merchandising, Time Management, Retail Sales, Customer Satisfaction, Inventory Control
Education
Monroe County Community College
Business Administration and Management, General
Cortese Auto Group April 2015 - Present
Cortese Auto Group July 2014 - April 2015
Morgan Management, LLC February 2014 - July 2014
University of Rochester October 2013 - February 2014
Citizens Bank July 2012 - October 2013
5LINX Enterprises Inc. June 2010 - June 2012
JPMorgan Chase June 2009 - March 2010
Skills
Neighborhood Development, Neighborhood Planning, Banking, Retail Banking, Mortgage Banking, Branch Banking, Customer Service, Customer Support, Customer Engagement, Mortgage Underwriting, Sales, Real Estate, Leadership, Software Documentation, Customer Retention, Management, Risk Management, Sales Management, Loans, Investment Properties, Call Centers, Marketing, Team Building, Customer Satisfaction, Facebook, Small Business, Access, Cold Calling, Credit, CRM, Business Development, Fundraising, Process Improvement, Training, Networking, Team Leadership, Social Media Marketing, Financial Analysis, Account Management, Insurance, Sales Process, Strategic Financial..., Data Entry, Analysis, Sales Operations, Salesforce.com, Nonprofits, Financial Modeling, Coaching, Mortgage Lending
Education
Rochester Institute of Technology 2007 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Monroe Community College 2004 — 2006
Liberal Arts, Liberal Arts and Sciences/Liberal Studies
Citizens Bank September 2015 - Present
Zales Outlet July 2008 - September 2015
Nothnagle Realtors July 2000 - July 2008
Littman Jewelers January 1995 - July 2008
Education
Monroe Community College
Criminal Justice, associates
ESL Federal Credit Union April 2015 - Present
First Niagara Bank September 2013 - April 2015
Citizens Bank March 2009 - September 2013
Buffalo Wild Wings January 2006 - January 2011
Skills
Banking, Small Business Lending, Sales, Credit, Finance, Consumer Lending, Notary Public, Relationship Management, Mortgage Lending, Commercial Banking, Commercial Lending
Education
St. John Fisher College 2013 — 2016
Master of Business Administration (M.B.A.), Accounting
Suny Canton 2009 — 2011
Bachelors, Finance, 3.61
Monroe Community College 2007 — 2009
Associates, Hospitality Management, 3.31
Citizens Bank July 2015 - Present
1st Constitution Bank March 2014 - July 2015
Investors Savings Bank January 2007 - March 2014
Wells Fargo Home Mortgage March 2005 - May 2005
Chase Manhattan Bank 2001 - 2005
CFS BANK/Intercounty May 1995 - July 1999
Fleet Mortgage / 1989 - 1995
Intercounty Mortgage Co March 1981 - May 1989
Skills
Loans, Loan Origination, Mortgage Lending, Refinance, Residential Mortgages, Mortgage Banking, FHA, Real Estate, First Time Home Buyers, Investment Properties, VA loans, FHA financing, Commercial Mortgages, Reverse Mortgages, Credit, Real Estate Financing, Commercial Lending, Consumer Lending, Investments, Certified Mortgage..., Government Loans, Construction Loans, Real Estate Economics, Home Equity Loans, Referrals, Investors, Sales, Credit Analysis, New Home Sales, Selling, Short Sales, Finance, Condos, Commercial Banking, Real Estate Transactions, Residential Homes, Cross Selling, Mortgage Marketing, Retail Banking, Small Business Lending, Underwriting, Mortgage Underwriting, Mortgage Servicing, Financial Structuring, Foreclosures, Jumbos, FHA Financing, Single Family Homes
Education
Monmouth University
BS, Business Admin- Economics
Long Branch HS
Business Administration and Management, General
The Smith February 2015 - August 2015
Wells Fargo November 2012 - September 2014
Tomato Pie August 2012 - October 2013
Freelance Interpreter February 2011 - March 2012
21st Century Kindergarten February 2011 - March 2012
Citizens Bank November 2009 - February 2011
Skills
Fluent in 3 Foreign..., Advanced Microsoft..., Communication and..., Ability to multitask in..., Analytical and problem..., Translation, Teaching, Spanish, English, Proofreading
Education
Middlebury Institute of International Studies at Monterey 2015 — 2017
Master's degree, Conference interpretation
University of Delaware 2008 — 2010
Bachelor of Arts (BA), Foreign Languages and Literatures
Citizens Bank January 2014 - Present
Mortgage Success Source April 2005 - April 2011
Skills
Refinance, Mortgage Lending, FHA, Mortgage Banking, Loans, Loan Origination
Education
Monmouth University 2004 — 2008
BA, Finance
Northern Bank & Trust March 2015 - Present
Citizens Bank June 2014 - March 2015
TD March 2013 - May 2014
TD July 2011 - February 2013
ALPFA Boston 2012 - 2013
TD Bank Group February 2010 - July 2011
Skills
Retail Banking, Banking, Customer Satisfaction, Sales, Customer Service, Coaching, Teamwork, Spanish, Job Scheduling, Budgets
Education
University of Massachusetts at Lowell 2010 — 2012
Bachelor of Science in Business Administration, Concentration in International Business and Management
Middlesex Community College 2007 — 2010
Associate in Science, Business Administration
Starcom MediaVest Group December 2013 - Present
Moxie February 2013 - December 2013
Mindshare November 2011 - February 2013
Public Strategies, Inc. January 2011 - May 2011
U.S. Department of Commerce September 2010 - December 2010
Los Angeles Mayor October 2009 - December 2009
Clear Channel Radio -Detroit March 2007 - September 2008
Citizens Bank February 2005 - March 2007
Skills
Marketing, Photoshop, Press Releases, Media Planning, Media Buying, Advertising, Analytics, Online Advertising
Education
University of Southern California 2009 — 2010
M.A, Global Communication
The London School of Economics and Political Science (LSE) 2008 — 2009
MSc Global, Media and Communication
Michigan State University 2004 — 2006
Bachelor of Arts, Advertising
Citizens Bank July 2013 - Present
Citizens Bank July 2012 - July 2013
Citizens Bank July 2011 - July 2012
Citizens Bank May 2006 - July 2011
Skills
Finance/Cosmetology, Sales, Management, Customer Service, Leadership, Banking, Retail Banking, Credit, Consumer Lending, Commercial Banking
Education
Middlesex Community College 1994 — 1996
Liberal Arts and Sciences/Liberal Studies
Waltham High 1990 — 1994
High School Diploma, College Prep.
CB Craft Brewers September 2013 - Present
KeyBank April 2010 - September 2013
Citizens Bank April 2007 - April 2010
Skills
Customer Service, Craft Beer
Education
Monroe Community College
Associate's degree
Cummings Construction, LLC January 2014 - Present
Cummings Construction, LLC September 2011 - January 2014
Citizens Bank September 2008 - September 2011
Anthony J. Costello & Son Development / USAirports August 2006 - September 2008
Skills
Contract Management, Project Control, Project Finance, Accounts Receivable, General Insurance, Office Management, Supervisory Skills, Software Documentation, Invoicing, Customer Satisfaction, Telephone Skills, Accounts Payable, Administrative..., Process Scheduler, Administration
Education
Monroe Community College 2007 — 2009
Associate of Science (A.S.), Substance Abuse/Addiction Counseling
Landlord March 2014 - Present
Piercing Pagoda June 2013 - June 2014
Off Broadway Shoe Warehouse November 2012 - November 2013
Citizens Bank June 2011 - January 2013
Credit Collections Services November 2009 - June 2011
PetCo September 2005 - February 2010
CyberStation USA October 2008 - March 2009
TD Bank July 2001 - October 2007
Skills
Close Attention to..., Customer Service, Retail, Management, Social Media, Dependable Team Player, Great communications..., Great Motivator, Creative Work, Eagerness to Learn, Quick & Eager Learner
Education
University of New Hampshire 2014 — 2016
Bachelor's degree, Communication Arts, Junior
Middlesex Community College 2007 — 2009
Liberal Arts and Sciences, Communication and Media Studies
New England College of Business and Finance 2005 — 2007
Certificate, Foundations of Banking
Citizens Bank June 2010 - Present
Sodexo Wilkes University May 2009 - Present
Venom Industries, LLC February 1998 - Present
Sodexo Pass Belgium March 2009 - June 2010
Energy LLC & Mines LLC January 2008 - April 2009
Rock Resort / Roxx Nightclub Entertainment May 2005 - December 2007
Oyster Restaurant & Nightclub May 2004 - January 2005
Education
Luzerne County Community College
Social Sciences / Business Economics
Misericordia University 2004 — 2006
pdg., Pre-Law
Bishop Hoban High School
Fidelity Consultant - Insight Global May 2015 - Present
Citizens Bank January 2015 - May 2015
US Army July 2003 - December 2014
Param Solutions July 2013 - November 2014
Bank of America March 2011 - July 2013
Bank of America September 2009 - March 2011
Bank of America November 2008 - September 2009
Skills
Process Improvement, Business Analysis, User Acceptance Testing, Integration, Testing, Project Management, Visio, SDLC, Test Planning, Leadership, Requirements Analysis, SharePoint, Microsoft Office, Analysis, Customer Service, Microsoft SQL Server, Windows, Strategic Planning, Time Management, Quality Center, Agile & Waterfall..., Agile Testing, Pegasystems PRPC, UAT coordination, Application Lifecycle..., Microsoft Excel, Microsoft Word, AS400 system, PowerPoint, English, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Negotiation, Editing, Teamwork, Functional Integration, Defect Life Cycle, ALM, Defect Identification, SoapUI
Education
Middlesex Community College 2002 — 2005
Business Administration
Five Star Bank April 2015 - Present
ESL Federal Credit Union July 2007 - April 2015
Citizens Bank January 2005 - July 2007
Charter One Auto Finance January 1999 - December 2004
Skills
Banking, Process Improvement, Credit Risk, Loans, Customer Service, Credit, Coaching, Leadership, Customer Satisfaction, Analysis, Financial Analysis, Management, Consumer Lending, Time Management, Strategic Planning, Sales Management, Budgets, Sales, Team Leadership, Change Management, Access, Team Building, Performance Management
Education
Monroe Community College
Creative Cakes by Debby November 1991 - Present
Citizens Bank March 2010 - May 2012
Santander (formerly Sovereign Bank of New England) February 2003 - March 2010
Skills
Banking, Loans, Credit, Retail Banking, Customer Service, Commercial Banking, Credit Analysis, Mortgage Lending, Finance, Consumer Lending, Cake Decorating, Baking, Chiropractic Assistant, Special Education, Behavior Management, Teaching
Education
Middlesex Community College 2012 — 2015
Associates Degree Liberal Studies, Liberal Arts and Sciences, General Studies and Humanities
Middlesex Community College 2012 — 2015
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Citizens Bank January 2011 - Present
Citizens Bank March 2009 - March 2011
Citizens Bank January 2006 - March 2009
Citizens Bank July 2003 - December 2005
Citizens Bank May 2001 - July 2003
Citizens Bank January 1999 - May 2001
IBT - International Banking Technologies October 1994 - December 1998
Skills
Product Management, Product Marketing, Strategic Planning, Direct Marketing, Advertising, Strategic Partnerships, Campaign Plans, Banking, Retail Banking, Commercial Banking
Education
University of Phoenix 2002 — 2006
MBA, Marketing
Missouri Southern State University 1988 — 1992
BSBA, Marketing & Management
Providence Consulting November 2011 - Present
Capitol Bancorp October 2007 - November 2011
Citizens Bank April 2006 - October 2007
Republic Bank June 2000 - April 2006
Skills
Disaster Recovery, Active Directory, IIS, Servers, Windows Server
Education
Michigan State University 1988 — 1992
Citizens Bank March 2013 - Present
RBS Citizens May 2010 - March 2013
RBS Citizens February 2007 - May 2010
National City Bank March 2005 - February 2007
Provident Bank February 2004 - March 2005
Provident Bank January 2003 - February 2004
Provident Bank April 2002 - January 2003
Fidelity Investments September 2000 - February 2002
Education
Miami University 1996 — 2000
Bachelor of Science in Business
Equity Office Properties June 2015 - Present
Citizens Bank September 2013 - May 2015
First Niagara Bank August 2010 - September 2013
Fifth Third Bank December 2008 - January 2010
Fifth Third Bank December 2006 - December 2008
Fifth Third Bank May 2005 - November 2006
Comerica Bank 2001 - 2006
Skills
Banking, Finance, Management, Portfolio Management, Financial Analysis, Analysis, Risk Management, Loans, Credit, Process Improvement, Financial Modeling, Financial Services, Sales, Project Management, Commercial Banking, Financial Risk, Credit Analysis, Financial Planning, Underwriting, Leadership
Education
Walsh College 2001 — 2004
Masters, Finance
Michigan State University - The Eli Broad College of Business 1996 — 2000
Bachelor of Fine Arts (BFA), Accounting and Finance
Citizens Bank July 2009 - Present
Fidelity Investments 2003 - 2008
S&H Greenpoints 2000 - 2003
BayBank/BankBoston/Fleet 1995 - 2000
Education
The Tuck School of Business at Dartmouth 1986 — 1988
MBA
Middlebury College 1978 — 1982
Leidos September 2013 - Present
SAIC November 2009 - September 2013
SAIC November 2007 - November 2009
Home Properties August 2006 - January 2007
Citizens Bank August 2005 - August 2006
Citizens Bank April 2003 - August 2005
Citizens Bank April 2002 - April 2003
Skills
Oracle Applications, PeopleSoft CRM, Lawson, CRM software, SharePoint, JD Edwards, Comet, Kronos, MS Office Suite, Trade Shows, Sponsorship, Strategic Planning, Event Planning, Data Analysis, Government Contracts, Pipeline Analysis, Sales Pipeline..., Onboarding, New Hire Orientation, New Hire Training, Financial Forecasting, Budget Analysis, Budget Tracking, Compensation Planning, EEO compliance, Redeployment, Cost Analysis, HRIS, I-9 Compliance, Trend Analysis, Competitive Analysis, Market Research, Personnel Management, New Hire Orientations, PeopleSoft, Microsoft Office, Budgets, Recruiting, Training, Human Resources, CRM, College Recruiting, Analysis, Employee Relations, Program Management, Management, Leadership
Education
State University of New York College at Oswego 2000 — 2001
Bachelors, Communications
Monroe Community College 1997 — 1999
n/a, Communications
Citizens Bank May 2008 - Present
Nails by Carolyn January 1991 - 2012
Skills
Consumer Lending, Microsoft Excel, Microsoft Word, Deposits, Sales Management, Home Equity Loans, Home Equity Lines of..., Cross Selling, Small Business Lending, Commercial Lending, Pedicures, Refinance, Loan Origination, Manicures, Gel Nails, Banking, Credit, USDA, Sales, FHA, FHA financing
Education
Michigan College of Beauty-Troy 1990 — 1991
Cosmetology, Nail Technician/Specialist and Manicurist
North Farmington High School 1972 — 1976
General
Veri-Tax January 2014 - Present
Citizens Bank January 2011 - December 2013
CBCInnovis November 2009 - February 2011
Taylor, Bean & Whitaker April 2007 - December 2009
Ivanhoe Financial 2001 - 2005
Skills
Loans, Credit, Mortgage Banking, Loan Origination, Mortgage Lending, Management, Sales, Commercial Banking, Refinance, Residential Mortgages, Banking, Portfolio Management, Credit Analysis, FHA, Small Business Lending, Selling, Commercial Lending, Underwriting, Consumer Lending, Investments, Collections
Education
Middlesex Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Rivier College
Business
Citizens Bank April 2013 - Present
Bank of America 2011 - April 2013
Bank of America 2009 - 2011
Bank of America 2008 - 2009
Bank of America 2006 - 2008
Enterprise Rent-A-Car 2003 - 2006
Enterprise Rent-A-Car 2002 - 2003
Enterprise Rent-A-Car 2000 - 2002
Skills
Credit, Consumer Lending, Loans, Retail Banking, Banking, Small Business Lending, Branch Management, Lines Of Credit, Risk Management, Deposits, Relationship Management, Cash Management, Process Improvement, Sales Management, Customer Service, Team Building, Customer Satisfaction, Customer Experience, Management, CRM, Leadership, Coaching, Sales, Portfolio Management, Financial Services
Education
Southern New Hampshire University 2012 — 2014
Bachelor of Science, Organizational Leadership (currently pursuing)
Middlesex Community College 1999 — 2001
Associate of Arts and Sciences
Northeastern University 1997 — 1998
ASL
Beachbody February 2014 - Present
Heading Home October 2014 - January 2015
Coldwell Banker May 2014 - September 2014
Citizens Bank January 2012 - September 2013
Ross Marketing Inc. July 2011 - October 2011
Valassis October 2010 - January 2011
MicroFinancial Inc March 2010 - September 2010
Liberty Tax Service January 2010 - April 2010
George S. May International September 2009 - November 2009
RDI Marketing Services September 1999 - June 2006
Skills
Sales Management, Client Relationship..., Training & Development, Inside Sales, Direct Sales, New Business Development, Account Management, Quality Assurance, Public Relations, Presentation Development, Sales Presentations, Marketing Management, Marketing Communications, Direct Marketing, Project Planning, Strategic Planning, Strategy Development, Innovative Thinking, Brand Innovation, Client Retention, Client Development, Customer Retention, Strategy, Business Development
Education
Miami University
B.S., Business and Entrepreneurship
Miami University
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Citizens Bank November 2009 - Present
Skills
Commercial Lending, Commercial Banking, Small Business Lending
Education
Michigan State University 1992 — 1997
Bachelors, Finance
Michigan State University - The Eli Broad College of Business 1992 — 1997
Citizens Bank February 2013 - Present
GM Financial/AmeriCredit August 2009 - March 2013
Enterprise Rent-A-Car February 2009 - August 2009
Americredit August 2005 - July 2008
Americredit Financial January 1999 - August 2005
TCF Financial Services February 1995 - December 1998
Transamerica Commercial Finance March 1993 - February 1995
Skills
Underwriting, Territory Management, Negotiation, Marketing, Finance, Salesforce.com, Automotive, Credit, Loans, Credit Analysis, Relationship Management, Portfolio Management, Banking, Credit Risk, Financial Analysis, Funding, Forecasting, Risk Management, Profit, Consumer Lending, Sales, Sales Operations, Selling
Education
Missouri State University 1989 — 1991
B.S., Finance and Economics
Citizens Bank July 2015 - Present
Fifth Third Bank May 2013 - July 2015
Fifth Third Bank October 2011 - May 2013
Fifth Third Bank July 2010 - October 2011
Fifth Third Bank December 2008 - July 2010
Ferguson Enterprises August 2007 - July 2008
Ferguson Enterprises - Plumbing Products Distributor and Wholesaler August 2007 - July 2008
Wesleyan School 1999 - 2003
Skills
Banking, Retail, Financial Analysis, Customer Relations, Credit, Underwriting, Commercial Banking, Commercial Lending, Credit Analysis, Loans, Relationship Management, Treasury Management, Financial Modeling, Portfolio Management, Finance, Risk Management, Lines Of Credit, Middle Market
Education
Eli Broad School of Business 2005 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General
Michigan State University 2003 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General
RBS Lynk March 2008 - Present
Citizens Bank August 2004 - January 2008
Citizens Bank 2004 - 2005
Sprint December 2000 - August 2004
Education
University of Massachusetts Lowell 2004 — 2007
Bachelors, Finance
Middlesex Community College 2003 — 2004
Katharine Gibbs School 1999 — 2001
Associate, Business Technology
ACC 1997 — 1999
Malden High 1995 — 1997
Kelly Services February 2008 - Present
Citizens Bank August 1993 - February 2008
Education
Michigan State University 1989 — 1993
BA, Finance
Waverly High School
Unipres USA, Inc. April 2014 - Present
Unipres USA, Inc. October 2012 - March 2014
SL America March 2012 - September 2012
SL-America April 2009 - March 2012
Empire Electronics Inc September 2004 - April 2009
Citizens Bank August 2001 - September 2004
Skills
Automotive, Supply Chain Management, Social Media Marketing, Product Marketing, Banking, Elementary Education, Educational Technology, New Business Development, Customer Service, Long-term Customer..., Purchasing, Supply Chain, Customer Satisfaction, Lean Manufacturing, Sales Management, Business Development, Engineering, Manufacturing, Team Building, Management, Continuous Improvement, Marketing Management, Components, Account Management, Strategic Planning, Sales, Six Sigma, Cross-functional Team..., Microsoft Office, Negotiation
Education
Michigan State University 1999 — 2004
Bachelors of Arts, Education K-8
Citizens Bank January 2015 - Present
Avanade June 2012 - November 2014
Riverside Community Care August 2000 - June 2012
Star Markets October 1995 - November 1999
UPS November 1986 - October 1995
Skills
System Administration, Windows Server, Project Management, Program Management, Troubleshooting, Networking, SQL, SharePoint, Integration, Security, Requirements Analysis, Virtualization, Vendor Management, Disaster Recovery, Servers, Data Center, Management, Information Technology
Education
Northeastern University
The Ohio State University
Michigan State University
Bank of Birmingham 2009 - 2010
Comerica Bank January 2005 - February 2009
First of America/Nat City 1985 - 1999
Citizens Bank 1990 - 1995
Skills
Commercial Lending, Underwriting, Small Business, Commercial Banking, Small Business Lending, Credit Analysis, Loans, Consumer Lending, Mortgage Lending, Credit, Banking, SBA
Education
Michigan State University 1981 — 1983
Finance
Wells Fargo Home Mortgage June 2005 - Present
Citizens Bank April 1991 - June 2005
Education
Monroe Community College 1995 — 1998
incomplete, Business and Humanities
Merrill Lynch October 2010 - Present
Citizens Bank September 2009 - May 2010
Bank of America February 2007 - April 2009
Citizens Bank June 2002 - February 2007
Skills
Banking, Credit, Retail Banking, Cash Management, Series 6, High Net Worth..., Mortgage Lending, Loans, Series 7, Consumer Lending, Wealth Management, Series 63, Commercial Banking, Sales Management, Customer Service, Mortgage Banking, Cross Selling, Wealth Management..., Relationship Management, Deposits, Financial Services, Commercial Lending, Finance, Sales, Loan Origination, Small Business Lending, Lines Of Credit, Private Banking
Education
Middlesex Community College 1986 — 1988
Associates, Business
New England Banking Institute
Humana January 2015 - Present
Mindtree November 2013 - January 2015
GPM Investments June 2011 - October 2013
GPM Investments August 2010 - June 2011
Citizens Bank September 2009 - July 2010
CB Richard Ellis January 2008 - December 2008
CB Richard Ellis August 2005 - December 2007
Skills
QlikView, Data Visualization, SQL, Data Analysis, Data Modeling, Forecasting, Microsoft SQL Server, Strategy, SSRS, Finance, Financial Analysis, Visual Studio, Business Analysis, KPI Dashboards, Performance Dashboards, Agile Methodologies, Business Intelligence, Project Management, Analysis, Customer Service
Education
Michigan State University 2001 — 2005
Bachelors
TD Bank Group August 2010 - April 2011
Citizens Bank May 2008 - February 2010
Liberty Financial Mortgage Co. January 2007 - January 2008
Citizens Bank September 2005 - January 2007
The Home Depot February 2000 - February 2003
massbank 1996 - 2000
Skills
Interpersonal skills, Multitasking, Fluent in Italian
Education
Middlesex Community College 2007 — 2009
Certificate, Paralegal
University of Massachusetts Boston 1984 — 1989
Bachelor of Arts, Foreign Language
Citizens Bank May 2003 - Present
Skills
Banking, Commercial Lending, Credit, Loans, Mortgage Banking, Small Business Lending
Education
Miami University
Bachelors, Finance
Citizens Bank March 2015 - Present
Education
Montclair State University
Masters
Citizens Bank February 2013 - Present
JPMorgan Chase March 2011 - February 2013
Citizens Bank March 2007 - March 2011
Target September 2002 - March 2011
Skills
Consumer Lending, Branch Management, Loans, Lines Of Credit, Retail Banking, Cross Selling, Banking, Sales, Sales Management, Savings, Financial Analysis, Leadership
Education
Nazareth College of Rochester 2012 — 2015
Masters Human Resource Management, Human Resources Management/Personnel Administration, General
Saint John Fisher College 2007 — 2011
Bachelor's degree, Communications and management
Monroe Community College 2002 — 2005
A.S., Communications
Brookhaven Bank June 2008 - March 2009
Citizens Bank November 2004 - March 2008
Education
St. John Fisher College 2006 — 2008
Accounting
Monroe Community College 2005 — 2006
Associates, Business Administration
Citizens Bank November 2013 - Present
Bank of America August 2012 - 2013
Frost Bank July 2011 - March 2012
Commercial Bank of Ceylon Ltd February 2006 - December 2010
Education
Middlesex Community College 2013 — 2016
Associates in business, Accounting
Vihara Maha Devi Balika Vidyalaya 1989 — 2002
High scool, Business/Commerce, General
Berwick Chevrolet Buick GMC Cadillac Inc. October 2012 - October 2013
Bear Chrysler Dodge Jeep February 2012 - October 2012
Citizens Bank November 2010 - February 2012
CIGNA Healthcare April 2005 - October 2010
C.J. and Sons CITGO, Inc November 2001 - January 2006
Skills
Management, Sales, Marketing, Budgets, Negotiation, Retail, Customer Service, Finance, Purchasing, Time Management, Advertising, Pricing, Public Relations, Employee Benefits, Loans, Benefits Administration, Health Insurance, Payroll
Education
Misericordia University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.78 GPA
Misericordia University 2006 — 2010
Business Administration/Marketing, Business/Marketing
Penn State University
Certificate in Project Management
Clifton Springs Hospital & Clinic September 2014 - Present
Citizens Bank August 2006 - July 2012
Education
Wayne Finger Lakes BOCES-School of Practical Nursing 2013 — 2014
Certificate of Practical Nursing, Licensed Practical/Vocational Nurse Training
Monroe Community College 2008 — 2010
AAS, Business Administration
Paychex October 2008 - Present
KeyBank 2006 - 2007
Citizens Bank 2003 - 2006
Lane Bryant 1996 - 2003
Pacific Sunwear 1995 - 1996
MGR Enterprizes-Chess King, His Place-retail 1993 - 1995
Fashion Bug 1991 - 1993
Skills
Leadership, Salesforce.com, Customer Service, Human Resources, Employee Benefits, Sales, Training, Management, Retirement Benefits, Sales Management, Customer Satisfaction, Cold Calling, Banking, Team Building, Recruiting, Customer Retention, Retail Banking, Hiring, Retail Sales, Consumer Lending, Cash Management, Relationship Building, Loan Origination, Critical Thinking, Cross Selling
Education
Livonia High School
Monroe Community College
Chase June 2015 - Present
JPMorgan Chase April 2011 - Present
JPMorgan Chase July 2009 - April 2011
Citizens Bank December 2007 - July 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Analysis, Business Analysis, Leadership, Process Improvement, Banking, Mortgage Lending, Data Analysis, Loans, Quality Assurance, Training, Credit, Mortgage Banking, FHA, Sales, CRM, Finance, Management
Education
Monroe Community College 2013 — 2014
Associate of Arts and Sciences (AAS), Communication and Media Studies
Monroe Community College
Communications
Firstrust Bank April 2011 - Present
Citizens Bank 2003 - 2006
Skills
Mortgage Lending, Loan Origination, Loans, Credit Analysis, Commercial Lending, FHA financing, First Time Homebuyers, Underwriting, Mortgage Banking, Banking, Refinance, First Time Home Buyers, Commercial Mortgages, Construction Loans, USDA, VA Loans, FHA Financing
Education
Bishop Kendrick High School
Montgomery County Community College
Monroe College April 2015 - Present
POWERHOUSE LOGISTIC INC January 2011 - May 2015
Monroe College May 2010 - December 2010
AXA Advisor Company December 2009 - March 2010
Citizens Bank April 2008 - July 2008
Skills
Data Entry, Microsoft Office, Customer Service, Market Research, Public Relations, Outlook, Accounting, Financial Statements, Research, Access, Marketing, PowerPoint, Microsoft Word, Microsoft Excel, QuickBooks, Financial Analysis, Time Management
Education
Monroe College 2008 — 2010
MBA, Finance
Eagle Bank May 2014 - Present
Millinium Training Institute February 2014 - Present
Citizens Bank February 2012 - May 2013
Prudential Financial October 2011 - February 2012
Bank of America June 2009 - December 2010
Bank of America January 2006 - June 2009
Sovereign Bank March 2004 - April 2005
Skills
Hiring, Banking, Securities, Compliance, Coaching, Investment Banking, Retail Banking, Series 63, Customer Service, Excel, PowerPoint, Word, Insurance, Customer Experience, Deposits, Microsoft Word, Microsoft Excel
Education
Millennium Training Institute 2014 — 2015
Certifcation in business administration
Citizens Bank March 2015 - Present
HealthSource RI September 2014 - September 2015
RBS Citizens Bank June 2013 - September 2014
Open Sky 2012 - July 2014
Ice.com January 2012 - September 2012
Dow Jones August 2007 - June 2011
Skills
Business Intelligence, Microsoft SQL Server, SQL, Oracle, Web Analytics, Databases, Business Analysis, MySQL, ETL, Analytics, Dashboard, JavaScript, Data Warehousing, Cognos, Data Migration, PL/SQL, Visio
Education
Thomas Edison State College 2012 — 2013
Bachelor's degree, Technical Management
Middlesex County College 2006 — 2009
Associate of Science (A.S.), business administration in information technology
Citizens Bank January 2010 - Present
Citizens Bank January 2008 - December 2009
Skills
Banking, Commercial Banking, Consumer Lending, Credit, Cross Selling, Loans, Retail Banking, Small Business Lending
Education
The University of Montana 1996 — 1998
BS, Honors Wildlife Biology
Montana State University-Bozeman 1993 — 1996
Bank of America February 2014 - Present
Bank of America July 2012 - February 2014
Bank of America January 2011 - July 2012
Bank of America January 2010 - January 2011
Citizens Bank January 2009 - January 2010
CITI BANK January 2008 - January 2009
CHEVY CHASE BANK January 2006 - January 2008
Skills
Consumer Lending, Small Business Lending, Loans, Banking, Credit, Commercial Banking, Retail Banking, Mortgage Lending, Lines Of Credit, Commercial Lending, Credit Analysis, Cross Selling, Loan Origination, Mortgage Banking, Home Equity Lines of..., Financial Services, Refinance, Leadership, Wealth Management, Portfolio Management, Underwriting, RapidMiner, Tableau
Education
University of Maryland University College 2013 — 2015
Master of Science (MS), Data Analytics
University of Maryland University College 2010 — 2012
Bachelor of Business Administration (BBA)
Montgomery College 2008 — 2010
Associate of Arts (AA), Business
Adca April 2013 - Present
CPI January 2009 - Present
United Auto Credit Corporation March 2005 - November 2008
Citizens Bank March 2004 - December 2004
J.H. Taylor Hotel January 2000 - February 2002
Skills
Software Documentation, Banking, Accounts Payable, Credit, Customer Service
Education
Monroe College 1998 — 2000
Associate's degree, Accounting
Fisher Investments June 2013 - Present
Citizens Bank August 2012 - June 2013
M&T Bank June 2007 - August 2012
Skills
Wealth Management, Mutual Funds, Retirement Planning, Investment Advisory, Consumer Lending, Certified Financial..., CLU, Series 65
Education
College Misericordia 2008 — 2010
Master of Business Administration (MBA)
Penn State University 2004 — 2006
Bachelor of Business Administration (B.B.A.), Finance, General
Atronix Engineering, Inc. 2011 - Present
Brookhaven Bank 2008 - 2009
Citizens Bank 2004 - 2008
Skills
Purchasing, Operations Management, Administration, Payroll, Office Management, Accounts Receivable, Microsoft Office, Customer Service, Accounts Payable, Confidentiality, Research, Human Resources
Education
St. John Fisher College 2006 — 2008
Accounting
Monroe Community College 2005 — 2006
Associate's degree, Business Administration and Management, General
Joel school June 2012 - Present
Citizens Bank October 1988 - February 2010
Education
Middlesex Community College 1985 — 1988
Associate of Science (A.S.), Business Administration and Management, General
Croghan Colonial Bank May 2014 - Present
Northstar Financial Group, Inc. August 2012 - April 2014
Michigan Commerce Bank (part of the Capitol Bancorp Limited) March 2009 - August 2012
Captiol National Bank July 2007 - March 2009
Citizens Bank 2005 - 2007
Citizens Bank 2002 - 2005
Skills
Commercial Lending, Loans, Credit, Small Business Lending, Credit Analysis, Banking, Credit Risk, Portfolio Management, Underwriting, Consumer Lending, Mortgage Lending, Financial Risk, Risk Management, Commercial Mortgages
Education
Michigan State University 1977 — 1982
Bachelor's degree, Logistics, Materials, and Supply Chain Management
Citizens Bank August 2012 - Present
State Street Bank & Trust January 2003 - January 2009
Mellon HR Solutions January 2001 - January 2003
Microfinancial Inc January 1996 - January 1998
Education
Middlesex Community College 1998 — 2000
Associate, Business Management
Self-employed January 2010 - Present
Imagitas August 1996 - November 2001
Holland Mark Martin Advertising June 1994 - August 1997
Citizens Bank May 1992 - June 1994
Ingalls Quinn & Johnson, Advertising September 1986 - May 1992
Education
Miami University 1982 — 1986
Bachelor of Business Administration (B.B.A.), Marketing
Citizens Bank February 2012 - Present
Skills
Microsoft Excel, Microsoft Word, Management, Microsoft Office, PowerPoint, Sales, Training, Leadership, Research, Photoshop
Education
Midland College 2000 — 2002
Associate of Science (AS)
Rochester General Health System June 2012 - Present
Citizens Bank March 2008 - June 2012
JPMorgan Chase January 2004 - November 2008
Education
Monroe Community College 2006 — 2010
Associate of Arts and Sciences (A.A.S.), Office Technology
The Mortgage Specialists June 2013 - Present
Citizens Bank August 2012 - May 2013
Associated Credit Services Inc (ACS) May 2004 - June 2007
Education
Minnesota State College-Southeast Technical 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Citizens Bank 2013 - Present
Education
Michigan State University - The Eli Broad College of Business
Bachelor of Arts (B.A.)
Self-employed 2013 - Present
Lash Group November 2012 - April 2013
Citizens Bank December 2011 - July 2012
Skills
Customer Service, Sales, Data Entry, Banking, Microsoft Office, Microsoft Excel, Microsoft Word, Investments
Education
State University of New York College at Buffalo 2008 — 2009
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 3.63
Monroe County Community College 2005 — 2007
Associates Degree in Business Administration, Business, Management, Marketing, and Related Support Services
Caledonia-Mumford High School 2002 — 2005
Regents Diploma
Citizens Bank April 2010 - Present
Skills
•Excellent customer..., •High level of..., •Ability to work in a..., •Computer skills with..., •Types 55 words per..., Management, Leadership, Sales, Customer Service, Banking, Sales Management, Loans
Education
Monroe Community College
Associate's degree, Business Administration and Management, General
Tangoe Associate Help Desk SpecialistTangoeJanuary 2015 - Present
Gymboree March 2014 - December 2014
Citizens Bank July 2005 - August 2006
First Hope Bank July 2003 - April 2004
Sovereign Bank of New England May 2002 - May 2003
Education
Middlesex Community College 2000 — 2001
Associate’s Degree, Educational Leadership and Administration, General