Citizens Bank
Industry: Bank
DescriptionCitizens Financial Group, Inc. is an American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont. Headquarters: Providence, Rhode Island, United States CEO: Bruce Van Saun Revenue: 5.256 billion USD (2016) Number of employees: 17,594 (2017) Parent organization: Citizens Financial Group Inc Subsidiaries: Citizens Securities, Inc,
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Citizens Bank Employees
Citizens Bank January 2015 - Present
Next City January 2014 - January 2015
City of Philadelphia 2009 - November 2013
City of Philadelphia September 2004 - September 2009
Philadelphia Volunteer Lawyers for the Arts September 2003 - September 2004
Drexel University September 2003 - June 2004
TheatreWorks September 2002 - June 2003
Fine Arts Museums of San Francisco February 2002 - September 2002
Crain Communications December 1998 - December 2001
Skills
Non-profits, Strategic Planning, Project Management, Marketing Strategy, Internal Communications, Grant Writing, Grants, Nonprofits, Fundraising, Government, Economic Development, Marketing Communications, Policy, Public Relations, Event Management, Media Relations, Program Development, Public Speaking, Marketing, Arts Administration, Volunteer Management, Public Policy, Event Planning, Proposal Writing, Strategic Communications, Editing, Policy Analysis, Social Media, Press Releases, Research, Leadership, Social Networking, Community Outreach, Program Evaluation, Community Development, Newsletters, Program Management, Organizational..., Leadership Development
Education
Cornell University
BS, Communication
Drexel University
MS, Arts Administration
Citizens Bank January 2010 - Present
Skills
Commercial Banking, Consumer Lending, Retail Banking, Credit Analysis, Commercial Lending, Deposits, Cash Management, Cross Selling, Branch Banking, Lines Of Credit, Customer Service, PowerPoint, Banking, Coding Experience, Swift, MIT App Inventor
Education
Rhode Island College 2013 — 2015
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Community College of Rhode Island 2008 — 2012
Associate's degree, General Studies
Citizens Bank February 2013 - Present
Dunkin' Brands March 2002 - February 2013
Citizens Bank March 2008 - April 2012
Skills
Customer Service, Banking, Team Building, Customer Satisfaction, Time Management, Budgets, Training, Forecasting, Retail, Retail Banking, Outlook, Process Improvement, Loans, Risk Management
Education
Community College of Rhode Island 2003 — 2005
Associates Degree, General Studies
Citizens Bank May 2015 - Present
Stop & Shop August 2006 - Present
WMLN-FM September 2010 - May 2013
WBCN May 2012 - August 2012
Curry College August 2011 - May 2012
Skills
Live Broadcast, Radio Broadcasting, Radio Producing, Radio Host, On-air Experience, On-air Hosting, On-air Announcing, On-Air Promos, On-air Reporting, Supervisory Skills, Cashiering, Cash Handling Experience, Customer Service, Customer Satisfaction, Voice Acting, Acting, Chinese, Mandarin, Resident Assistant, Producing, Adobe Audition, Broadcast, Leadership
Education
Curry College 2009 — 2014
Bachelor of Arts (B.A.), Communication and Media Studies
Norwell High School 2005 — 2009
High School Diploma
J. Jill May 2015 - June 2015
Liberty Mutual Insurance March 2013 - April 2013
Tufts Medical Center November 2011 - May 2012
self-employed May 2010 - October 2011
South Shore Mental Health May 2009 - April 2010
Revenue Solutions Inc. June 2007 - August 2008
Bank of America October 2005 - June 2007
Citizens Bank 2004 - 2005
Pohly & Partners 2001 - 2003
Fleet Bank/Bank of Boston 1997 - 2001
Skills
Technical Recruiting, Recruiting, Applicant Tracking..., Employee Relations, Human Resources, College Recruiting, Interviews, Employee Benefits, Training, Personnel Management, Temporary Placement, Hiring, Management, Deferred Compensation, Leadership, Program Management, HRIS, Talent Management, Talent Acquisition, Onboarding, Policy, Workforce Planning, Employee Engagement, Performance Management, Succession Planning, HR Policies, Benefits Administration, Organizational...
Education
Cornell University
B.S., Human Development/Psychology
Citizens Bank June 2014 - August 2014
Oppenheimer & Co. May 2013 - August 2013
Town of Middletown May 2012 - August 2013
Newport Yatching Center June 2008 - September 2010
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Economics, Data Analysis, Environmental Awareness, Research, Public Speaking, Leadership, Investments
Education
Connecticut College 2011 — 2015
Bachelor's Degree, Economics
St Georges School 2008 — 2011
Citizens Bank May 2012 - Present
Toys R Us January 2011 - May 2012
RadioShack January 2009 - January 2011
Circuit City January 2006 - January 2009
Best Buy January 2002 - January 2006
Skills
Retail, Retail Sales, Store Operations, Sales, Hiring, Driving Results, Visual Merchandising, Customer Satisfaction, Store Management, Merchandising, Banking, Loans, Mortgage Lending, Credit Cards, Commercial Banking
Education
Cuyahoga Community College
Steamboat Management, L.L.C. January 2012 - Present
BMO Harris Bank N.A. March 2009 - April 2012
JPMorgan Chase July 2007 - March 2009
JPMorgan Chase December 2003 - July 2007
Citizens Bank 2002 - 2003
Bank of America 1999 - 2002
Skills
Small Business Lending, Commercial Lending, Lines Of Credit, Commercial Banking, Loans, Banking, New Business Development, Small Business, Relationship Management, Leadership, CRM, Strategic Partnerships, Consumer Lending, Credit Analysis, Portfolio Management, Credit, Mortgage Lending, Financial Services
Education
Cornell University 2014 — 2014
Executive Certificate Program, Executive Leadership
Hampton University 1977 — 1981
business management
Rutgers, The State University of New Jersey-Newark
Santander Bank, N.A. 2015 - Present
DEPASQUALE VENTURES 2010 - Present
Citizens Bank 2013 - 2015
Granite Telecommunications November 2012 - February 2013
The Rockport Company July 2011 - November 2012
Sportspix LLC May 2009 - September 2010
Skills
Personal Banking, Deposit Growth, Finance, Commercial Banking, Consumer Lending, SAP, Small Business Lending, Teamwork, Customer Service, Sourcing, PowerPoint, Sales, Event Planning, Flex PLM, Microsoft Office, Global Sourcing, Sample Management, Time Management, Event Management, Spanish-speaking, Employee Training, Outlook, Data Entry, photo explorer, Management, Microsoft Word, Microsoft Excel, Leadership, Public Speaking, Social Networking, Social Media, Social Media Marketing, Marketing, Training
Education
Curry College 2007 — 2011
Bachelor of Arts (B.A.), Business Management, Criminal Justice
Brockton High School 2002 — 2006
Citizens Bank 2010 - Present
RBS Citizens July 2007 - December 2009
Wells Fargo Bank June 2004 - June 2007
Skills
Credit, Banking, Commercial Lending, Commercial Banking, Risk Management, Portfolio Management, Executive Management, Financial Analysis, Vendor Management, Loans, Financial Risk, Due Diligence, Credit Analysis, Mutual Funds, Budgets, Cash Management, Credit Risk, Financial Services
Education
Northeastern University - Graduate School of Business Administration 1981 — 1983
MBA, Business
East Carolina University - College of Business 1977 — 1980
Bachelor of Science (BS), Marketing
Lidl US July 2015 - Present
Target May 2013 - July 2015
Target January 2013 - July 2015
Target November 2011 - May 2013
Johnson & Johnson August 2009 - November 2011
Johnson & Johnson July 2007 - August 2009
Citizens Bank December 2004 - January 2007
Skills
New Product Development, Brand Management, Negotiation, Logistics, Forecasting, Operations Management, SAP, SAP BW, Management, Cross-functional Team..., Process Improvement, Merchandising, Collaborative Problem..., Business Planning, Purchasing, .com, Reverse Logistics, Order Management, Order Fulfillment, Order to Cash, Marketing Strategy, Collaboration, Project Management, Stock Replenishment, Retail Replenishment, Manugistics, JDA E3, HPSD, Painting, Meeting Planning, PowerPoint, Microsoft Excel, Microsoft Office, MBA
Education
D'Amore-McKim School of Business at Northeastern University 2010 — 2012
MBA, Marketing
Ursinus College 2003 — 2007
BA, Business and Economics
FirstMerit Bank June 2013 - Present
Citizens Bank February 2011 - June 2013
Byron Area Schools July 2008 - December 2012
Citizens Bank 2004 - February 2011
University of Michigan 2001 - 2004
Coors Brewing Company 1997 - 2001
United Artists Theatre Circuit, Inc 1993 - 1997
USAF September 1984 - January 1993
Skills
Credit, Banking, Program Management, Loans, Leadership, Finance, Treasury Management, Commercial Banking, Portfolio Management, Financial Analysis, Risk Management, Retail Banking, Financial Services, Commercial Lending, Credit Analysis, Cash Management, Corporate Finance, Small Business Lending, Consumer Lending, Asset Management, Credit Risk, Relationship Management, Internet Banking, Capital Markets, Financial Modeling, Treasury Services, Mortgage Lending, Process Improvement, Wealth Management, Cross Selling, Financial Risk, Branch Banking, Investments, Strategic Financial..., Deposits, Underwriting, Executive Management, Mergers & Acquisitions, Loan Origination, Operational Risk..., Management, Strategic Planning, Customer Service, Mortgage Banking, Securities, Private Banking, Team Building, Public Speaking
Education
Regis University
B.S., Business Administration, Finance
Community College of the Air Force 1987 — 1991
A.A.S, Instructional Technology
International Value Strategies 2011 - Present
7AC Technologies 2014 - Present
Smardt Inc 2012 - 2013
Baltimore Aircoil Company 2011 - 2012
TD Bank, NA 2007 - 2011
Citizens Bank 2004 - 2007
Turbocor, Inc. (now a unit of Danfoss, Inc.) 1998 - 2003
York International Corporation (now a unit of Johnson Controls, Inc.) 1983 - 1998
Skills
Planning, Strategic Planning, Start-ups, Financial Analysis, Team Building, Marketing Strategy, Product Marketing, Product Management, Sales Management, Marketing Communications, New Business Development, Retail Banking, Commercial Banking, Mortgage Banking, Banking, Business Turnaround, Brand Development, Strategic Consulting, Management Consulting, Customer Service, Business Development, Strategy, Business Planning, Operations Management, Project Planning, Budgets, Team Leadership, Business Strategy, Project Management, Sales, Marketing, Executive Management, Process Improvement, Manufacturing, Forecasting, Product Development, Management, Customer Satisfaction, Mergers & Acquisitions, Competitive Analysis, Leadership, Program Management
Education
Cornell University
BS, Civil and Environmental Engineering
The University of Chicago - Booth School of Business
University of Delaware
Cooperative Production, Inc. September 2015 - Present
Massachusetts Pain Initiative August 2005 - Present
South Shore Habitat for Humanity April 2014 - March 2015
Two Ten Footwear Foundation January 2012 - July 2013
Two Ten Footwear Foundation August 2009 - December 2011
Tufts Medical Center April 2008 - August 2009
Tufts University March 2004 - March 2008
Citizens Bank 2003 - 2004
Reebok 1989 - 2003
Skills
Social Media, Community Outreach, Fundraising, Public Speaking, Public Relations, Media Relations, Event Planning, Marketing Communications, Non-profits, Editing, Nonprofits, Project Management, Volunteer Management, Training, Research, Policy, Program Management, Grant Writing, Strategic Communications, Strategy, Collaborative Leadership, Communications..., Collaboration, Budgets, Recruiting, Leadership, Marketing, Management, Event Management, Strategic Planning, Social Media Marketing, Program Development, Corporate Social..., Internal Communications, Community Development
Education
Simmons College 1998 — 2000
Master of Science, Communications Management
Curry College 1995 — 1997
BA, Communications
Citizens Bank September 2015 - Present
Embrace Home Loans August 2014 - September 2015
The Bank of Canton August 2011 - August 2014
Poli Mortgage Group July 2001 - July 2011
Skills
Residential Homes, Short Sales, Buyer Representation, Condos, New Home Sales, Refinance, Real Property, Real Estate Financing, Residential Mortgages, Move Up Buyers, Real Estate Economics, Real Estate Transactions, Luxury, Brokerage, HUD, Buyers, Loss Mitigation, Listings, FHA, Mortgage Lending, Investment Properties, Loans, Real Estate, Vacation Homes, First Time Home Buyers, Sellers, Loan Origination, Mortgage Banking, Single Family Homes
Education
Connecticut College 1985 — 1989
Bachelor of Arts (B.A.), Anthropology
Tabor Academy 1980 — 1984
Dedham Country Day School 1978 — 1980
Dexter School
Massachusetts Law Enforcement Support, Inc. April 2013 - Present
Medical Specialties Distributors, LLC April 2012 - September 2012
Citizens Bank August 2007 - January 2010
Skills
Mitel 5500 Switch Board, Microsoft Excel, Microsoft Word, Proficient in typing, Sales Operations, Deposits, Withdrawals, New Account Opening, Loan Closings, Outlook, Research
Education
Curry College 2010 — 2011
Bachelor's degree, Criminal Justice and Corrections, 3.1
Quincy College 2007 — 2010
Criminal Justice and Corrections, 3.2
Citizens Bank May 2014 - Present
Skills
Strategic Planning, Customer Service, Public Speaking, New Business Development, Marketing Strategy, Team Building, Sales Management, Negotiation
Education
Cornell University 1982 — 1984
Bachelor of Science, Agricultural and Biological Engineering Technology
State University of New York College of Agriculture and Technology at Morrisville 1980 — 1982
Associate's degree, Agricultural Engineering
Marcellus High School 1967 — 1980
Ballast Point Brewing & Spirits July 2015 - Present
Lytx Inc. May 2013 - December 2013
CareFusion January 2013 - April 2013
Interfaith Community Services July 2012 - December 2012
Citizens Bank January 2012 - June 2012
Bank of America September 2009 - December 2011
Skills
People Management, Customer Relations, Career Counseling, Training & Development, Change Management, Spanish, Human Resources, Customer Service, Microsoft Excel, PowerPoint, Management, Talent Management, Workforce Planning, Diversity Planning, Research, Nonprofits, Negotiations, Negotiation, Recruiting, Team Building, Management Consulting, Sales, Analysis, Organizational..., Employee Benefits, HRIS, Operations Management, Data Analysis
Education
University of San Diego 2012 — 2015
Master of Business Administration (MBA), Corporate Social Responsibility
Northeastern University - Graduate School of Business Administration 2010 — 2011
Advanced Management, Human Resources, Entrepreneurship, Marketing
University of Redlands 2006 — 2009
BA, Religion, Creative Writing
Castro Valley 2002 — 2006
Citizens Bank April 2015 - Present
Citizens Bank April 2014 - Present
TD June 2012 - April 2014
AT&T Mobility July 2010 - July 2012
Education
Curry College
Evans Bank June 2011 - Present
Citizens Bank April 2002 - June 2011
Charter One Bank May 1997 - April 2002
Rochester Community Savings Bank January 1991 - May 1997
Empire of America FSB 1986 - 1991
Broadview Savings & Loan January 1984 - January 1986
Skills
Retail Banking, Small Business Lending, Consumer Lending, Banking, Loans, Commercial Banking, Mortgage Lending, Sales, Commercial Lending, Branch Banking, Loan Origination, Finance, Branch Management, Leadership, Mortgage Banking, Credit, Lines Of Credit, Risk Management, Underwriting, Portfolio Management
Education
Cuyahoga Community College
Leasing Associates, Inc. March 2015 - Present
Compupay A BenefitMall Company March 2010 - November 2012
Advanced Signal, Incorporated July 2009 - March 2010
ADP June 2008 - March 2009
ADP January 2001 - March 2008
Citizens Bank June 1997 - January 2001
Skills
Payroll, Cold Calling, Sales Process, ADP Payroll, New Business Development, Salesforce.com, Employee Benefits, B2B, Selling, Account Management, Solution Selling, Employee Relations, Sales, Coaching, Leadership, Customer Service
Education
Community College of Rhode Island
Associate in Science Degree, Retail Management
East Providence High School
Citizens Bank January 1998 - Present
Bank of America January 1990 - December 1997
Skills
Commercial Banking, Commercial Lending, Credit Analysis, Loan Origination
Education
University of Rhode Island 1987 — 2001
Major in Economics, Minors in International Economics, Spanish Minor
Daniel Webster College 1986 — 1987
Flight School, Airline/Commercial/Professional Pilot and Flight Crew
C Space May 2015 - Present
C Space November 2013 - April 2015
Fiksu November 2011 - May 2013
Rue La La July 2011 - October 2011
Clear Channel Communications January 2011 - May 2011
Mixed Media Promotion June 2010 - August 2010
Citizens Bank June 2010 - August 2010
Skills
Mobile Advertising, Public Relations, Social Media, Press Releases, Dreamweaver, Digital Marketing
Education
Roger Williams University 2009 — 2011
Bachelor of Arts, Communications, Graphic Design
Curry College 2007 — 2008
ABM Industries 2011 - Present
Citizens Bank 2006 - 2011
CBRE 2002 - 2006
Skills
Contract Negotiation, Account Management, Contract Management, Facilities Management, Budgets, Microsoft Excel, Microsoft Word, Databases, Data Analysis, PowerPoint, Property Management
Education
Concordia University-River Forest
Speech Communication and Rhetoric
Western Illinois University
Speech Communication and Rhetoric
Protective Asset Protection May 2014 - Present
BMO Harris Bank September 2013 - May 2014
Citizens Bank 2008 - March 2013
AmeriCredit 2008 - 2008
Ohio Savings Bank 2004 - 2007
AmTrust Bank 2003 - 2006
Charter One Bank 2000 - 2004
National Auto Credit NAC 1988 - 1990
Skills
Credit, Credit Analysis, Underwriting, Loans, Consumer Lending, Banking, Customer Satisfaction, Leadership, B2B, Business Development, Coaching, Customer Retention, Finance, Management, Key Account Management, Market Analysis, Marketing, Marketing Strategy, Relationship Management, Product Development, Sales, Sales Management, Commercial Lending, New Business Development, Account Management, Sales Process
Education
Cuyahoga Community College 1984 — 1986
Business
WXXI Public Broadcasting Council November 2013 - Present
HCR Home Care June 2012 - November 2013
Center on Budget and Policy Priorities October 2011 - February 2012
GE MDS February 2006 - September 2011
Citizens Bank September 2004 - January 2006
Citizens Bank February 2004 - September 2004
Citizens Bank October 2002 - February 2004
Citizens Bank February 2001 - October 2002
Skills
Microsoft Office, Word, Excel, PowerPoint, Outlook, Administrative Support, Event Planning, Corporate Events, Travel Planning, Administrative..., Microsoft Word, Budgets, Management, Microsoft Excel, Training, Customer Service, Community Outreach, Human Resources, Leadership, Notary Public, Sales
Education
Cuyamaca College 1992 — 1993
General Studies
San Diego City College 1991 — 1992
General Studies
Citizens Bank July 2013 - Present
HSBC Bank September 2000 - July 2013
Societe Generale September 1989 - September 2000
Skills
Bilingual, Talent Acquisition, Recruiting, Sourcing, Networking, Internet Recruiting, AIRS trained, AIRS CIR, Human Resources, Interviews, Administrative..., Lotus Notes, PeopleSoft, Banking, Performance Management, Retail Banking, Retail, Customer Service, Management, Leadership, Investments, Financial Services, Cold Calling, Sales, Commercial Banking, Onboarding, Invoicing, CRM, Temporary Placement, Credit, Training, Hiring, Time Management, Insurance, Employee Training, SDLC, Technical Recruiting, HRIS, Employee Relations, Benefits Negotiation, Employee Engagement, Talent Management, College Recruiting, Employee Benefits, Employer Branding, Executive Search, Screening, Screening Resumes, Workforce Planning, Applicant Tracking...
Education
Laguardia Community College
AAS
AIRS 2011 — 2011
ACIR - Advance Certified Internet Recruiter
AIRS 2010 — 2012
CIR - Certified Internet Recruiter
HR Certification Institute 2008 — 2009
PHR, Professional Human Resources
Cornell University 2002 — 2004
Certificate, Human Resource Studies
HR Certification Institute 2015 — 2018
SHRM-CP, SHRM Certified Professional
Justworks February 2015 - Present
Main Street Hub August 2014 - February 2015
Actively Seeking New Start-Up Opportunities March 2014 - August 2014
Capital One June 2013 - March 2014
People's United Bank June 2012 - June 2013
Citizens Bank January 2012 - June 2012
DGP International July 2008 - June 2011
Carrie Solages for Nassau County April 2009 - November 2009
Harvey Levinson for Hempstead Supervisor April 2005 - November 2005
Blair Mathies for Congress 2004 - 2004
Skills
Leadership, Management, Training, Sales, Strategy, Social Media Marketing, Lead Generation, B2B, Social Media, Public Speaking, Fundraising, Entrepreneurship, Strategic Planning, Start-ups, Direct Sales, Marketing Communications, Social Networking, Finance, Cross Selling, Cross-cultural, Cross-functional Team..., Listening to customers, Social Entrepreneurship, Foreign Languages, Marketing Strategy, Prospecting Skills, Client Rapport, Marketing, Salesforce.com, Salesforce.com..., Cold Calling, Business Development
Education
Touro College Jacob D. Fuchsberg Law Center 2005 — 2009
Juris Doctor, Law
Cornell University 1998 — 2002
B.S., Industrial & Labor Relations
Chaminade High School 1994 — 1998
Chaminade High School
Astron Precision Stamping June 2010 - Present
Hancock Tax & Financial Services January 2010 - July 2010
Jeanne D'Arc Credit Union January 2008 - April 2009
St Marys Bank June 2006 - January 2008
Citizens Bank June 2000 - June 2006
BankBoston June 1985 - June 2000
Skills
Banking, Coaching, Sales Management, Product Management, Loans, Credit, Mortgage Lending, Mortgage Banking, Branch Management, Consumer Lending, Refinance, Retail Banking, Customer Service, Small Business Lending, Financial Analysis, Process Improvement, Lines Of Credit, Commercial Lending, Outlook, Branch Banking, Credit Analysis, Cross Selling, Cash Management, Commercial Banking, Relationship Management, Deposits, Risk Management, Sales, Loan Origination
Education
Daniel Webster College 1988 — 1991
Business Administration and Management, General
Rivier College 1984 — 1986
Psych/Socio
Notre Dame Prep 1981 — 1984
Daniel Webster College
Business Management
Tioga State Bank June 2014 - Present
Elmira Savings Bank May 2012 - July 2014
Community Bank, N.A. October 2008 - May 2012
HSBC January 2006 - September 2008
Citizens Bank 2004 - 2006
Bank of America December 1999 - March 2004
Skills
Commercial Lending, Credit Analysis, Commercial Mortgages, Banking, Cash Management, Mortgage Banking, Credit Risk, Financial Analysis, Risk Management, Loan Origination, SBA, Commercial Banking, Cross Selling, Cash Flow Lending, Relationship Management, Commercial Real Estate, Lines Of Credit, Construction Loans, Small Business, Credit, Small Business Lending, C, Commercial Finance, Banking Relationships, SBA 504, Deposits, Mortgage Lending, Loans, Underwriting, Finance, Refinance
Education
Corning Community College 1987 — 1990
SeraCare Life Sciences August 2015 - Present
National Marker Company October 2014 - August 2015
Unfors RaySafe ( Fluke Biomedical) May 2013 - September 2014
Unfors RaySafe April 2012 - May 2013
Hologic, Inc November 2009 - April 2012
AIG- Imperial AI Credit June 2006 - June 2009
Investors Bank and Trust June 2005 - June 2006
Pioneer Investments December 2003 - June 2005
Citizens Bank September 1999 - December 2003
Skills
Sales, Customer Satisfaction, Management, Salesforce.com, Cold Calling, inside sales, Constant Contact, Marketing, Marketing Operations, Medical Devices, Process Improvement, Account Management, Project Management, New Business Development, Negotiation, Sales Management, Software Documentation, Microsoft Office, Microsoft Excel, Customer Service, Team Building, Training, Performance Dashboards, Dashboard, Dashboard Builder, Marketing Analytics, Kaizen, Sales Operations, Cross-functional Team..., CRM, Leadership
Education
Curry College 1998 — 2002
Bachelor's degree, Business Administration, Management and Operations
Empirical Analytics, LLC June 2015 - Present
Citizens Bank May 2014 - May 2015
Sovereign Bank / Santander October 2011 - April 2014
Primary Residential Mortgage October 2002 - October 2011
Citizens Bank 1999 - 2002
Eastern Mortgage Services 1993 - 1999
Skills
FHA financing, Loan Origination, FHA, VA loans, Mortgage Lending, Loans, Mortgage Banking, Refinance, Residential Mortgages
Education
Northeastern University - Graduate School of Business Administration 1987 — 1990
MBA, Finance
Ithaca College 1983 — 1987
Bachelor of Sicence, Finance
Fidelity Investments August 2011 - Present
TIAA-CREF November 2010 - June 2011
BNY Mellon August 2010 - November 2010
Citizens Bank May 2010 - August 2010
United States Department of the Census March 2010 - August 2010
Catholic University of Portugal January 2005 - December 2009
US Navy January 1997 - December 1998
Education
Catholic University of Portugal, Macau, China 2006 — 2008
MBA, Finance
Cornell University 1990 — 1994
BA, Asian Studies
EMC October 2013 - Present
J.P. Morgan September 2013 - October 2013
Upromise Investments, INC August 2013 - September 2013
Citizens Bank September 2012 - May 2013
Santander Bank, N.A. February 2012 - September 2012
MetLife March 2010 - February 2012
The Bank of New York Mellon November 2005 - February 2009
State Street Bank March 2003 - November 2005
Skills
Financial Analysis, Management, Budgets, Analysis, Business Analysis, Forecasting, Finance, Portfolio Management, Financial Reporting, Investments, Project Management
Education
Northeastern University - Graduate School of Business Administration 2008 — 2014
M.B.A., Concentration in Asset Management & Investments
Northeastern University 2000 — 2007
Graduate Certificate, Financial Markets & Institutions
University of Massachusetts, Amherst 1998 — 2000
B.A., Economics
Sacred Heart School 1991 — 1994
diploma
Wicked Local Media Solutions GateHouse Media New England 2012 - Present
Harwich Council on Aging June 2011 - June 2012
Citizens Bank 2008 - 2010
COMCAST CORPORATION 2004 - 2008
VERIZON CORPORATION January 1978 - January 2003
Skills
Strategic Planning, Editing, Account Management, Networking, Project Planning, Product Management, Social Media Marketing, Management, Marketing Strategy, Sales, Customer Service, Sales Management, Product Launch, Financial Analysis, Leadership, Social Media, Program Management, Team Building, Marketing, Mathematical Modeling, Great Cook, Branch Management, Bartending, Chef, Golf Instruction
Education
D'Amore-McKim School of Business at Northeastern University
MBA
Mount Holyoke College
BA, Mathematics
Citizens Bank August 2015 - Present
Skills
Private Equity, Strategy, Customer Experience, Corporate Development, Loyalty Programs, Technology, Product Development, Go-to-market Strategy, International Strategy, Business Development, Mergers & Acquisitions, Consumer Products, Retail, Financial Services, Strategic Financial..., Business Strategy, Due Diligence, Financial Modeling, Performance Improvement, Competitive Analysis, Market Analysis, Strategic Consulting
Education
University of Pennsylvania - The Wharton School
MBA
Cornell University
BS
Citizens Bank September 2008 - Present
Narrowstep May 2007 - September 2008
TD Bank February 2005 - May 2007
Educational Testing Service April 2003 - February 2005
Princeton Consultants January 1998 - November 2002
Skills
Databases, Disaster Recovery, Clustering, High Availability, SQL Server, SQL, Performance Tuning, T-SQL, Architecture, Microsoft SQL Server, Security, Integration, SSRS, Servers, SDLC, Cluster, SQL Tuning, Data Warehousing, Database Administration
Education
Cornell University 1992 — 1998
Ph.D., Nuclear Science & Engineering
Crawford Hoying June 2013 - Present
Sinfonia Educational Foundation May 2011 - April 2014
West Virginia Wesleyan College February 2007 - May 2013
Davis & Elkins College August 2011 - July 2012
J.F. Allen Co. August 2006 - February 2007
Starbucks Coffee Company October 2004 - June 2006
Citizens Bank June 2004 - February 2005
C92 FM January 2000 - May 2004
International Language Institute June 2001 - August 2001
Skills
Social Media, Public Relations, Public Speaking, Marketing Communications, Event Planning, Higher Education, Advertising, Community Outreach, Recruiting, Volunteer Management, Editing, Social Networking, Strategic Communications, Writing, Sales, Leadership Development, Integrated Marketing..., Event Management, Outstanding people..., Project Management, Focus Groups, Content Marketing, InDesign, Relationship Management, Publication Development
Education
Cornell University 2013 — 2014
Marketing Strategy Certificate
West Virginia University 2008 — 2010
M.A., Corporate and Organizational Communication
West Virginia Wesleyan College 1999 — 2004
B.A., Public Relations, History
Bridgeport High School 1995 — 1999
Diploma
Citizens bank June 2015 - Present
Cumberland Farms June 2013 - June 2015
Cumberland Farms March 2009 - May 2013
Rhode Island College September 2009 - March 2011
Education
Community College of Rhode Island 2013 — 2014
General Studies
Rhode Island College 2009 — 2013
Citizens Bank March 2015 - Present
Mt. Washington Auto Road / Great Glen Trails February 2014 - September 2014
City Of Everett, MA Police Department 1996 - 2009
Skills
Criminal Justice, Criminal Investigations, Police, Patrol, Crime Prevention, Interrogation, Community Policing, Investigation, Surveillance, Crime Scene, Crime Scene..., Homicide Investigations, First Responder, Fraud, Private Investigations, Enforcement, Field Training, Law Enforcement..., Homeland Security, Personal Security, Workplace Violence, Background Checks, SWAT, Evidence Collection, Traffic Enforcement, Firearms, Executive Protection, Internal Affairs, Emergency Management, Counterterrorism, Police Training, Security Operations, Criminology, Physical Security, Corporate Security, Taser, Personal Protection, Active Shooter, Dignitary Protection, Field Training Officer, Undercover, Public Safety, Criminal Intelligence, Event Management, Law Enforcement, Public Speaking, Internal Investigations, Evidence, Crisis Management, NIMS
Education
Curry College
Bachelor of Arts Criminal Justice, Criminal Justice
Citizens Bank May 2015 - Present
Charter One Bank April 2012 - Present
Dollar Bank, FSB January 2006 - March 2012
Continental Airlines January 2001 - October 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
University of Phoenix 2008 — 2009
none, Medical Office Management/Administration
Cuyahoga Community College 1998 — 1999
none, Undecided
Brunswick High School 1994 — 1998
High School Diploma
Citizens Bank May 2015 - Present
Citizens Bank November 2013 - May 2015
Citizens Bank February 2010 - November 2013
Citizens Bank October 2007 - February 2010
Citizens Bank February 2006 - October 2007
Furniture Warehouse 2002 - 2005
Skills
Credit, Loans, Internal Communications, Microsoft Excel, SharePoint, Microsoft Office, Mainframe, Dashboard, Collections, Office Administration, Colleague Development, Newsletters, Customer Service, Accurint, AFS, Risk Management, Drafting Policies, PowerPoint
Education
Johnson and Wales University 2013 — 2017
Risk Management
Rhode Island College 2005 — 2006
N/A, Business/Corporate Communications
Community College of Rhode Island 2002 — 2005
Associate of Science (AS), General Studies
Mt Hope high school 1995 — 1999
High school Diploma
Citizens Bank December 2012 - Present
Acre Mortgage & Financial Inc February 2012 - December 2012
G.V. Investors, LLC January 2012 - December 2012
Semper Home Loans July 2011 - January 2012
Choice Mortgage, LLC October 2010 - March 2011
PHH Mortgage March 2001 - June 2009
Skills
Loans, FHA, Mortgage Lending, New Business Development, Customer Retention, Team Building, Sales Management, Key Account Management, Professional Networking, Credit Analysis, Mortgage, Credit, First Time Home Buyers, Real Estate, Problem Solving, Commercial Lending, Commercial Mortgages, Reverse Mortgages, Finance, Marketing, Underwriting, Residential Mortgages, Loan Origination, Mortgage Banking, VA loans, Portfolio Management, Refinance, Banking
Education
Rowan University 1995 — 1998
Psychology
County College of Morris 1995 — 1998
Associate of Arts, Humanities & Social Science
U.S. Trust September 2014 - Present
Citizens Bank October 2013 - September 2014
Merrill Lynch February 2012 - March 2013
Natco Home Products October 2011 - December 2011
Landsbanki Securities (UK) Ltd, / ICA August 2008 - October 2008
Barclays Bank April 2008 - July 2008
City Index July 2007 - January 2008
Blue Ventures September 2006 - June 2007
Contractor: General Administrator, Analyst at Handelsbanken, Euromoney Institution and SunGard February 2006 - August 2006
Get Wet Watersports, Erakor Island, Vanuatu / Alton’s Dive Shop, Utila, Honduras/ January 2003 - January 2006
Skills
Finance, PowerPoint, Databases, Financial Modeling, Bloomberg, Risk Management, Financial Analysis, Credit, Valuation, Capital Markets, Accounting, Corporate Finance, Leadership, Banking, Financial Risk, Equities, Microsoft Excel, Investments
Education
Concordia University 2009 — 2011
B.COMM, Finance
University of Bath 2001 — 2003
B.Sc, Chemistry with Management
Sevenoaks School 1995 — 2000
Citizens Bank October 2014 - Present
Lowe's Home Improvement March 2001 - October 2014
Skills
Loss Prevention, Customer Service, Store Management, Retail, Merchandising, Cashiering, Retail Sales, Visual Merchandising, Inventory Management, Store Operations, Inventory Control, Time Management, Planograms, Shrinkage, Big Box, New Store Openings, Cash Register, Merchandise Planning, Telephone Skills, POS, Inventory, Product Knowledge, Sales, Cashiers, Customer Satisfaction, Leadership, Management, Profit
Education
Community College of Rhode Island 1997 — 1999
Early Childhood Education and Teaching
Cranston East 1994 — 1997
Citizens Bank Inforamtion System/Shared ServiceBEACON MUTUALAugust 2011 - February 2012
Skills
Networking, Software Installation, Microsoft Excel, Technical Support, Active Directory, Windows 7, Customer Service, Computer Hardware, Windows XP, Microsoft Office, Outlook, Troubleshooting
Education
Community College of Rhode Island 2010 — 2018
YEAR UP, INC 2012 — 2013
Santander Bank, N.A. April 2014 - Present
Citizens Financial Group September 2011 - March 2014
Citizens Bank January 2010 - October 2011
RBS/Citizens Bank January 2007 - December 2009
RBS/Citizens Bank January 2006 - December 2007
Charter One Bank 2004 - 2007
RBS/Citizens Bank January 2000 - January 2004
RBS Citzens Bank January 1999 - January 2000
RBS/Citizens Bank February 1994 - 1994
BayBank 1992 - 1994
Skills
Loans, Commercial Banking, Retail Banking, Banking, Sales Management, Credit, Retail, Underwriting, Consumer Lending, Lines Of Credit, Cross Selling, Small Business Lending, Branch Banking, Financial Analysis, Leadership, Portfolio Management, Mortgage Lending, Commercial Lending, Mortgage Banking, Loan Origination, Relationship Management, Management, Credit Analysis, Credit Risk, Cash Management, Financial Services, Financial Risk, Credit Cards, Treasury Management, Asset Based Lending, Risk Management, Small Business, Coaching, Operations Management, Finance, Wealth Management, Executive Management, Commercial Mortgages, SBA, Operational Risk..., Payments, Private Banking, Branch Management, Investments, AML, Deposits, Vision Development, Team Leadership, Strategic Leadership, Strategic Planning
Education
Radcliffe College 2003 — 2003
n/a, Womens Leadership Studies
Northeastern University - Graduate School of Business Administration 1982 — 1984
MBA
Ithaca College 1978 — 1982
bs, business
Ithaca College 1978 — 1982
bs, finance and marketing
canton high school 1974 — 1978
HS
Beauty Pools Inc May 2013 - Present
The New You Salon & Spa 2012 - 2012
Citizens Bank 2009 - 2011
ESSA Salon & Day Spa 2009 - 2009
Jcpenney Styling Salon 2006 - 2009
The Hair Shoppe, Inc. 2001 - 2006
Skills
Commercial Lending, Customer Service, Small Business Lending, Leadership, Banking, Retail Banking, Sales, Credit, Commercial Banking, Mortgage Lending, Consumer Lending, Loans, Financial Services
Education
D'Youville College 2006 — 2008
Bachelor's Degree, Business Administration and Management, General
Erie Community College 2003 — 2005
Associates of Applied Science in Business Administration, Business Administration and Management, General
Harkness Career Center 1999 — 2001
Technical School, Cosmetology/Cosmetologist, General
Maryvale High School 1997 — 2001
High School, Regents/General
Bank of America July 2015 - Present
Citizens Bank June 2014 - September 2014
FineStationery.com October 2013 - May 2014
CenturyLink January 2013 - May 2013
International Cruise and Excursions July 2012 - December 2012
TeleTech June 2011 - June 2012
Skills
Outbound Marketing, Account Management, Customer Service, Sales Operations, Sales Process, Marketing, Sales Management, Social Networking, Merchandising, Social Media, Customer Satisfaction, Time Management, Microsoft Office, Cashiering, Inventory Management, Microsoft Word, Military, Management, Microsoft Outlook, Call Centers, Sales, Software Documentation, Customer Retention, Customer Experience, Training, Customer Support, Leadership
Education
Community College of the Air Force
Citizens Bank March 2013 - July 2015
Citizens Bank June 2003 - March 2013
Skills
Credit, Lines Of Credit, Loans, Retail Banking, Banking, Small Business Lending, Commercial Mortgages, Loan Origination, Cash Management, Relationship Management, Credit Analysis, Financial Analysis, Commercial Lending, Cross Selling, Commercial Banking, Sales, Mortgage Lending, Finance
Education
Daniel Webster College
Accounting
U-32 High School
DeVry Education Group - Becker Professional Education March 2015 - Present
NYC Business Solutions November 2011 - February 2015
American Consumer Credit Counseling January 2007 - December 2011
Danversbank April 2009 - August 2010
Archstone-Smith March 2006 - January 2007
Citizens Bank October 2000 - March 2006
Skills
Excel, PowerPoint, Word, English, French, Arabic, Spanish, Outlook, Microsoft Word, Microsoft Excel, Sales, Training, New Business Development, Business Development, Sales Management, Marketing, Recruiting, Customer Satisfaction, Customer Service, Time Management, Leadership, Negotiation, Management, Interviews, Coaching, Strategic Planning, Human Resources, Budgets, Marketing Communications, Team Building, Marketing Strategy, Analysis, Business Strategy, Banking
Education
Curry College 2008 — 2009
Master of Business Administration, Concentration in Global Corporate Sales, 3.61/4.00
Northeastern University 1998 — 2002
Bachelor of Science International Business, Concentration in Corporate Entrepreneurship, 3.65/4.00
Pioneer Investments January 2015 - Present
Bank of America December 2013 - January 2015
Citizens Bank July 2013 - December 2013
Fastenal July 2012 - July 2013
EmploymentBoston Business Concepts January 2012 - July 2012
Boston Business Concepts Inc. December 2011 - July 2012
InternshipCommunity Health Center January 2010 - August 2010
Chelsea Groton Savings Bank May 2008 - January 2009
Skills
Recruiting, Human Resources, Sales, Public Speaking, Interviews, Management, Research, Group Therapy, Account Management, Marketing, Sales Management, Leadership, Cold Calling, Time Management, Customer Service
Education
Curry College 2007 — 2011
Bachelor of Arts (B.A.), Psychology
EducationCurry College 2007 — 2011
Bachelors of Arts, Psychology
DeCarolis Truck Rental Inc October 2015 - Present
Time Warner Cable May 2014 - October 2015
Finger Lakes Technologies Group April 2013 - May 2014
EnerPath August 2011 - April 2013
Five Star Bank March 2007 - May 2011
Chemung Chamber of Commerce 2007 - 2010
Citizens Bank April 2003 - March 2007
Skills
Fundraising, New Business Development, Strategic Planning, Social Media, Sales Management, Coaching, Leadership, Account Management, Manufacturing, Banking, Creative Problem Solving, Sales, Social Networking, Business Networking, Strategic Partnerships, Customer Service, Small Business, Business Development, Leadership Development, Management, Networking, Training, Team Building, Team Leadership, Contract Negotiation, CRM, Budgets, Event Management, Public Relations, Advertising, Entrepreneurship, Marketing, Customer Satisfaction, Recruiting, Project Planning, Time Management, Marketing Strategy, Program Management, Strategy, Cold Calling, Community Outreach, Social Media Marketing, Forecasting, Negotiation, Telecommunications, Public Speaking, Customer Retention, Cisco Technologies, Dark Fiber, Fiber Optic Networks
Education
Sandler 2010 — 2013
Corning Community College 1998 — 2000
Computer Science
Rhode Island Association of REALTORS September 2015 - Present
Residential Properties Ltd. March 2015 - Present
PES Realty, Inc June 2004 - Present
Williams and Stuart Real Estate November 2011 - March 2015
RE/MAX Metro April 2004 - November 2011
Eastern Bank January 2003 - September 2004
Citizens Bank April 1997 - January 2003
Dale Carnegie Public Speaking 2000 - 2002
APPLEBEE'S RESTAURANT January 1992 - January 1995
The El Torito Restaurant November 1983 - September 1992
Skills
ABR, B2B, Business Development, Buyer Representation, Foreclosures, Banking, Buyers, Commercial Real Estate, Condos, Employee Training, FHA, First Time Home Buyers, HUD, Home Staging, Interviews, Investment Properties, Investors, Leases, Listings, Loans, Luxury, Marketing, Management, Mortgage Lending, Negotiation, New Business Development, New Homes, Property, Property Management, Real Estate, REO, Real Estate Transactions, Residential Homes, Sales, Sales Management, Sellers, Real Property, Referrals, Relocation, Short Sales, New Home Sales, Selling, Single Family Homes, Time Management, Townhomes, Training, Rentals, Mortgage Banking, Customer Service
Education
Providence College
Liberal Studies with a Business and Leadership Certificate
Dale Carngie Public Speaking 1999 — 2002
Public Speaking
Community College of Rhode Island 1983 — 1985
Business Management
TollGate HS 1981 — 1983
Citizens Bank March 2014 - Present
Citizens Bank October 2011 - Present
Sundbeck, Inc. 2010 - 2011
Capital One Bank 2005 - 2010
Chase Bank 2002 - 2005
Wells Fargo Bank 2001 - 2002
Arizona Diamondbacks 1998 - 2001
Skills
Credit Analysis, Oil & Gas Lending, Tax Analysis, Income Statement, Balance Sheet, Baker Hill, Personal Income Tax..., Partnership Tax Returns, Commercial Real Estate..., Microsoft Excel, Microsoft Word, Sales Management, Sales Management..., Investment Properties, Investments, Rental Real Estate, PowerPoint, Operations Management, Maritime Operations, Investment Management, Credit, Loans, Small Business Lending, Commercial Lending, Commercial Banking, Credit Risk, Cash Flow Lending, Asset Based Lending, Construction Loans, Real Estate Lending, Community Banking, Branch Management, Banking, P&L
Education
Dallas Baptist University
BBA, Finance and Financial Management Services
Citizens Bank June 2015 - Present
Mercer August 2014 - April 2015
Mercer August 2013 - July 2014
U-Haul International, Inc. April 2012 - July 2013
Blue Cross Blue Shield of Georgia May 2010 - March 2012
Aerotek 2009 - 2011
Blue Cross Blue Shield of Massachusetts October 2007 - June 2009
Owens Corning March 2005 - March 2007
Skills
Insurance, Health Insurance, Customer Service, Microsoft Excel, Access, Outlook, Call Centers, Microsoft Office, Process Improvement, Employee Benefits, Underwriting, Data Entry, Claim, Training
Education
Curry College 2003 — 2004
Citizens Bank February 2012 - Present
RadioShack October 1989 - November 2011
Radio Shack Corporation January 1991 - January 2011
RadioShack January 1990 - January 1991
RadioShack January 1989 - January 1990
Skills
Electronics, Sales Management, Customer Satisfaction, Retail, Profit, Loss Prevention, P&L Management, Merchandising, Sales Operations, Sales, Customer Retention, Store Management, Leadership, Coaching, Customer Experience, Inventory Management, Operations Management, Management, Inventory Control, Training, Visual Merchandising, Hiring, Customer Service, Income Statement, Human Resources, Time Management, P
Education
Damascus University 1977 — 1979
Associate's degree, Business
Northeastern University
International Business
ESL Federal Credit Union June 2015 - Present
Monroe Community College May 2012 - May 2015
Lyons Household 2008 - May 2012
Citizens Bank 2006 - 2008
JPMorgan Chase August 1992 - March 2006
The Walt Disney Company 1986 - 1988
Skills
Commercial Banking, Personal Finance, Organizing, Business Relationship..., Recruitment/Retention, Sales Management, Auditing, Account Management, Hotel Management, New Business Development, Business Process..., Efficiency Improvement, Business Development, Training, Relationship Management, Banking, Credit, Management
Education
Northeastern University - Graduate School of Business Administration
MBA, Finance
Rochester Institute of Technology
BS, Hotel/Resort Management
Lifespan June 2015 - Present
Alert Solutions January 2014 - January 2015
Bottomline Technologies (Andera Inc.) August 2012 - February 2013
Citizens Bank May 2011 - August 2012
BankNewport December 2007 - June 2010
Skills
Customer Service, E-commerce, Management, Leadership, Salesforce.com, Banking, Training, Cross Selling, Business Development, Sales, Account Management, SaaS, Financial Services, Project Management, Cloud-Based..., Enterprise Software, Social Media, Finance, Vendor Management, Analytics, Software Documentation, Sales Management, Visio, Integrated..., API Web Services, Multi-Channel Messaging..., Risk Management, CRM, Mobile Devices, Microsoft Office, Team Building, Marketing, Agile Methodologies, Social Media Marketing, HTML, Email Marketing, Process Improvement, Social Networking, Strategic Planning, Marketing Strategy, Security, Outlook 365, OneNote
Education
Rhode Island College 2001 — 2004
Associate's Degree, Graphic Communications
Community College of Rhode Island 2001 — 2001
Studio Arts
Seekonk High School 1996 — 2000
Gasparilla Inn and Club March 2013 - Present
Wells Fargo Capital Finance July 2012 - July 2013
George Patton Associates January 2006 - July 2012
Citizens Bank March 2000 - March 2001
BankBoston April 1996 - March 2000
Skills
Microsoft Office, Account Reconciliation, Accounting, Accounts Receivable, Contract Negotiation, Financial Accounting, Sales, Customer Satisfaction, Customer Retention, New Custom Homes, Credit Risk, Credit Cards, Dispute Resolution, Merchant Services, Merchant Banking, itransact, Elavon, Authnet, Office Administration, Solicitation, Special Collections, Inventory Management, Banking
Education
Community College of Rhode Island
Boston VIP List September 2014 - Present
Citizens Bank July 2013 - Present
Bloomingdale's November 2011 - July 2013
Best Buy August 2006 - November 2011
Education
Community College of Rhode Island
Business/Commerce, General
TESARO March 2015 - Present
EMD Serono, Inc. December 2007 - Present
EMD - Affiliates of Merck KGaA, Darmstadt, Germany January 2014 - March 2015
BTU Ventures, Inc. February 2004 - August 2005
Citizens Bank June 1998 - October 2003
Brigham and Women's Hospital, Partners HealthCare Systems, Inc. 1997 - 1998
Center for Health and Development 1995 - 1997
Skills
Employee Relations, HR Consulting, Biotechnology, Healthcare, Research, Performance Management, Talent Acquisition, Employee Benefits, Recruiting, Personnel Management, Strategy, Succession Planning, Talent Management, Human Resources, Management, Leadership
Education
Dalhousie University
Bachelor of Science, Psychology
Simmons College - Simmons School of Management
MBA, Business Administration
Citizens Bank August 2012 - Present
CNG Financial April 2010 - February 2012
Labor Ready September 2008 - April 2010
Bank of America March 2003 - September 2008
Skills
Banking, Business Analysis, Credit, Customer Service, Leadership, Risk Management, Sales, Financial Analysis
Education
Arthur Angelo School of Cosmetology 2002 — 2003
Cosmetology, Cosmetology/Cosmetologist, General
Community College of Rhode Island
General Studies, Social Psychology
Computershare US September 2011 - Present
Citizens Bank October 2010 - August 2011
The MathWorks January 2004 - July 2009
Fidelity Investments March 2001 - October 2002
Perot Systems Corporation 1999 - 2001
Education
Cornell University 1990 — 1994
BS, Atmospheric Science/Meteorology
Rockland Trust September 2014 - Present
Santander Bank, N.A. 2011 - 2014
Citizens Financial Group September 2010 - May 2011
Citizens Bank July 2007 - September 2010
Sharon Credit Union February 2006 - July 2007
Sharon Credit Union October 2002 - February 2006
Skills
Financial Marketing, Financial Services, Advertising, Print Advertising, Radio Advertising, Outdoor Advertising, Banking, Marketing Strategy, Brand Development, Account Management, Integrated Marketing, Strategic Planning, Direct Marketing, Management, Digital Marketing, Social Media Marketing, Marketing Communications, Email Marketing, Marketing
Education
Northeastern University - Graduate School of Business Administration 2009 — 2014
MBA, Marketing
ABA School of Bank Marketing and Management 2004 — 2005
University of New Hampshire -- Peter T. Paul College of Business and Economics 1998 — 2002
B.S., Business Admin.: Marketing/ Minor: Economics
The Moore Center September 2012 - Present
White House Black Market February 2013 - May 2014
Citizens Bank October 2011 - August 2012
Hannaford Bros. Co. May 2007 - October 2011
Dartmouth College Office of Residential Life September 2008 - June 2011
Goffstown School District September 2008 - June 2009
Skills
Eye For Detail, Highly Adaptable, Team Oriented, Adaptation, Customer Service, Editing, Time Management, Sales, Community Outreach, Research, Nonprofits, Event Planning, Fundraising, PowerPoint, Social Media, Teamwork, Marketing
Education
Dartmouth College 2007 — 2011
Bachelor of Arts, English
Goffstown High School 2003 — 2007
Cox Communications May 2008 - Present
LifeStream, Inc. March 2006 - May 2008
Citizens Bank 1999 - 2006
daly.commerce 1998 - 1999
NiSource 1990 - 1998
Skills
Leadership, Business Strategy, Organizational..., Organizational Design, Organizational..., Leadership Development, Leadership Coaching, Business Reorganizations, Employee Relations, Compensation, Benefits, Talent Acquisition, HRIS, Diversity, Change Management, Talent Development, Succession Planning, Labor Relations, Compliance, Performance Management, Incentive Programs, Mergers and Acquisitions, Multi-Site Operations, Total Rewards, Employee Recognition, Employee Engagement, Employee Wellness, Employment Law, Deferred Compensation, Non-Qualified Deferred...
Education
Northeastern University - Graduate School of Business Administration
MBA, Management
University of Massachusetts Dartmouth
BA, Business
State Street Bank April 2012 - Present
Fidelity Investments September 2005 - December 2011
Mount Hope Neighborhood Association September 2006 - June 2008
Citizens Bank November 2002 - June 2005
PwC September 1997 - November 2001
American Express Membership Banking February 2000 - August 2001
Citibank Financial Interactive Network September 1997 - January 2000
Atlantic Data Services January 1994 - August 1997
Rhode Island Hospital September 1991 - September 1994
State of Rhode Island January 1988 - September 1991
Skills
Training, SDLC, Business Process, MS Project, Program Management, Process Improvement, Integration, Project Management, Visio, Vendor Management, Requirements Gathering, Software Development, Data Analysis, COBOL, Software Project..., Strategic Planning, Unix, IT Strategy, Databases, Software Documentation, Testing, Business Analysis, Requirements Analysis, PMO, Project Portfolio..., Access, Business Requirements, Analysis, Networking, SharePoint, Oracle, Project Delivery
Education
Johnson & Wales University-Online 2011 — 2014
MBA, MBA, Global Business Leadership
University of Rhode Island 1984 — 1988
BA, Economics and Communications
Concordia University
Virtual Dynamix February 2013 - January 2014
Citizens Bank March 2013 - December 2013
Microsoft March 2013 - March 2013
Jefferies & Company March 2013 - March 2013
Technical Consulting Services April 2010 - February 2013
Florida Health Care Plans December 2012 - January 2013
Collabera December 2012 - January 2013
IBM December 2012 - January 2013
Genentech December 2011 - January 2012
Entisys December 2011 - January 2012
Skills
Cloud Computing, Virtualization, Citrix, VDI, Scripting, VMware, Servers, Data Center, Virtual Computing, Design, Software Development, Networking, Storage, Architecture, Streaming Media, Wireless, UPnP, DLNA, Desktops, Microsoft, Web Development, Software Packaging, Provisioning, VMware Infrastructure, Citrix Metaframe, Terminal Services, SAN, VMware ESX, Active Directory, Windows Server, Hyper-V, Application..., vSphere, NetApp, Disaster Recovery, Integration, Microsoft Technologies, SCCM, Storage Area Networks, System Deployment, Server Architecture, NAS, HP, Xen, Infrastructure, Storage Virtualization, Remote Computing, Group Policy, NetScaler, Access Gateway
Education
Northwest Florida State College 1992 — 1995
Associate's degree, Computer Science
Community College of the Air Force 1990 — 1995
Associate's degree, Avionics
Computer Processing Institute 1985 — 1987
Electronics
Juniper Networks January 2014 - Present
Oracle September 2011 - January 2014
TD Bank October 2010 - September 2011
Citizens Bank November 2007 - October 2010
United States Air Force March 2000 - February 2006
Skills
Solution Selling, Leadership, Account Management, Business Development, Sales Process, Enterprise Software, Management, Sales, Cloud Computing, Salesforce.com, New Business Development, SaaS, Sales Management, CRM, Direct Sales, Team Management, Channel Partners, Data Center, Networking, Network Architecture, Enterprise Network..., Routing, LAN Switching, Core Switching, Firewalls, MPLS Networking, Web 2.0
Education
University of Massachusetts Boston
Bachelor, Finance
Community College of the Air Force
Associate of Science (AS), Airframe Mechanics and Aircraft Maintenance Technology/Technician
TimeTrade Systems August 2015 - Present
Pegasystems September 2013 - July 2015
IBM January 2012 - August 2013
IBM January 2010 - December 2011
IBM September 2006 - January 2010
Citizens Bank January 2003 - September 2006
Skills
Product Marketing, Demand Generation, Business Strategy, Management, Analytics, SaaS, Web Analytics, Integrated Marketing, Integration, Leadership, Strategic Partnerships, Business Analytics, Multi-channel Marketing, Solution Selling, Strategy, Social Media, Marketing Strategy, New Business Development, Professional Services, Start-ups, Social Networking, Product Launch, Marketing Communications, Big Data, Competitive Analysis, Social Business, Digital Marketing..., social CRM, Cloud-based, Customer Experience, Customer Acquisition, Customer Journeys, Customer Experience..., Voice of the Customer..., real time marketing, CRM, Go-to-market Strategy
Education
Northeastern University - Graduate School of Business Administration 1997 — 1999
MBA
Rutgers University – Camden
BS, Accounting
Rutgers University – Camden
BS, Management
Rockland Federal Credit Union February 2015 - Present
Santander Bank, N.A. November 2011 - February 2015
Citizens Bank February 2007 - September 2009
Citizens Bank February 2005 - February 2007
Citizens Bank May 2001 - February 2005
Citizens Bank July 1994 - May 2001
Precision Airlines July 1990 - June 1994
Skills
Risk Management, Mortgage Lending, Management, Investments, Customer Service, Customer Satisfaction, Credit, Consumer Lending, Branch Banking, Banking, Retail Banking, Cross Selling, Loans, Commercial Banking, Lines Of Credit
Education
Daniel Webster College
BS, Aviation Management
CC Consulting, LLC 2014 - Present
Harvard Business School Executive Education 2014 - Present
Bentley University 2015 - Present
Analysis Group 2002 - 2013
InteQ Corporation 1999 - 2002
Citizens Bank 1996 - 1999
Bank of Boston 1987 - 1996
Pepsi Bottling Ventures 1982 - 1986
Skills
Organizational Design, Succession Planning, Mergers, Executive Coaching, Career Development, Organizational..., Performance Management, Mediation, Employee Relations, Consulting
Education
Cornell University 1981 — 1983
Master's degree, Industrial and Labor Relations
Penn State University 1975 — 1979
BA, Labor Studies
Merchants Bank July 2014 - Present
Citizens Bank May 2003 - July 2014
Macy's September 2009 - July 2011
Marshalls September 2008 - September 2009
Skills
Banking, Loans, Mortgage Lending, Credit Analysis, Compliance, Consumer Lending, Customer Service, Management, Office Administration, Database Administration, Microsoft Office, Colleague Development, Training, Underwriting, Retail Banking, Customer Satisfaction, Conflict Resolution, Performance Appraisal, Schedules, Hiring, Recruiting, Personal Finance, Credit, Loan Origination, Sales
Education
Community College of Vermont 2012 — 2014
Associate of Science (A.S.), Administrative Management
Nashua Community College 2002 — 2002
Intro to Business
Vermont Technical College
Computer/Information Technology Administration and Management
Citizens Bank September 2015 - Present
RSA, The Security Division of EMC February 2014 - January 2015
EMC Corporation November 2006 - February 2014
EMC Corporation February 2005 - September 2006
EMC Corporation August 1999 - February 2005
Skills
User-centered Design, Information Architecture, User Interface Design, User Interface, Wireframes, Data Visualization, Mobile Application..., Basic HTML, CSS, and..., Color Theory, Persona Development, Contextual Inquiry, Field Studies, Task Analysis, Software Requirements, Use Case Analysis, Conceptual Interaction..., Functional..., Stakeholder Interviews, Prototypes, User Experience, Mobile Applications, Persona Creation, Stakeholder Analysis, Persona, Wire Framing, Usability Engineering, Integration, Business Analysis, Mobile Devices, Agile Methodologies, Heuristic Evaluation, Usability Testing, Rapid Prototyping, Axure, Human Computer..., Usability, User Experience Design, Information Design, Mobile Design, Experience Design, Interaction Design, User Research, User Scenarios, Strategy, Product Management
Education
D'Amore-McKim School of Business at Northeastern University 2000 — 2003
MBA, High-Tech
Technion 1991 — 1995
B. Sc., Mechanical & Industrial
Citizens Bank June 2015 - Present
Santander Bank, N.A. August 2009 - May 2015
Darling Consulting Group January 2004 - July 2009
New England Medical Center September 2002 - December 2003
Genuity, Inc December 2000 - September 2002
State Street Global Advisors January 2000 - November 2000
Safety Insurance January 1999 - January 2000
Improv Asylum 1999 - 1999
Skills
Financial Analysis, Banking, Forecasting, Finance, Analysis, Leadership, Budgets, Mergers & Acquisitions, Strategic Financial..., Financial Risk, Credit, Training, Accounting, Fixed Income, Interest Rate Risk..., Risk Management, ALM, Financial Modeling, Management, Financial Services, Portfolio Management, Investments, Credit Risk, Capital Markets, Valuation, Corporate Finance, Cash Management, Loans, Derivatives, Consulting, Retail Banking, Bloomberg, Asset Management, Budgeting, Treasury Management, Treasury, Business Analysis, Commercial Banking, Commercial Lending, Securities, Strategic Planning, Strategy
Education
D'Amore-McKim School of Business at Northeastern University 2008 — 2009
MBA, Finance & International Management
Northeastern University 1997 — 2002
BSBA, Finance
Hamilton-Wenham
Xtream IT People November 2005 - Present
Citizens Bank September 2004 - December 2006
M & T Bank June 2001 - September 2004
Skills
Business Objects, .NET, PHP, Hadoop, Netezza, Amazon EC2, Jasper Reports, Business Intelligence, Business Analysis, SDLC, Vendor Management, Program Management, Cloud Computing, Analytics, IT Strategy, Project Management, CRM, Big Data, Java, Web Services, Consulting, Databases, Agile Methodologies
Education
Cornell University 1995 — 2000
Bachelor of Science, Business Management and Marketing
Citizens Bank 2015 - Present
Senior Advisor to Banks and other Consumer Lending Organizations 2013 - 2015
Knight Capital Group 2011 - 2013
Santander Bank 2009 - 2011
The Kessler Group January 2007 - December 2007
Capital One Services 2002 - 2006
Bain & Company 1999 - 2002
First Albany Corporation 1995 - 1997
Morgan Stanley & Co., Inc. 1994 - 1995
Federal Reserve Board 1991 - 1992
Skills
Start-ups, Business valuation, Mergers & Acquisitions, Due Diligence, Management, Leadership, Banking, Investment Banking, Marketing Strategy, Marketing, Product Development, Equity Research, Project Management, Financial Analysis, Mergers, Operations Improvement, Credit Cards, Competitive Analysis, Acquisition Integration, Infrastructure, Structured Finance, Consulting, Project Planning, Business Valuation, Analytics, Financial Modeling, Portfolio Management
Education
University of Pennsylvania - The Wharton School 1997 — 1999
MBA, Majors in Finance and Entrepreneurial Studies
Harvard University - Kennedy School of Government 1992 — 1994
MPP, Public Policy
Cornell University 1987 — 1991
BA, Economics
Weston High School 1983 — 1987
State Street March 2015 - Present
Citizens Bank April 2013 - March 2015
State Street Corporation October 2007 - April 2013
Skills
Data Analysis, Excel, Business Analysis, Analysis, Credit Risk, SQL, Basel II, SAS, Capital Markets, Risk Management, Microsoft SQL Server, Data Management, Data Quality
Education
Northeastern University - Graduate School of Business Administration 2008 — 2011
MSF
Providence College 2002 — 2005
BNY Mellon Wealth Management August 2013 - Present
Sun Capital Advisers/U.S. Public Fixed Income July 2006 - August 2013
Elsewhere 1990 - January 2013
Sun Life Investments 2006 - 2007
Citizens Bank 2002 - 2006
Education
D'Amore-McKim School of Business at Northeastern University 2000 — 2001
MBA, Finance
Hamilton College 1991 — 1995
KeyBank July 2012 - Present
Citizens Bank June 2008 - June 2012
Bank of America June 2005 - February 2008
Sovereign Bank December 2003 - June 2005
Fleet Bank October 1998 - December 2003
Skills
Banking, Branch Management, Credit, Cross Selling, Loans, Consumer Lending, Leadership, Retail Banking, Customer Service, Sales, Training, Small Business Lending, Credit Analysis, Lines Of Credit, Coaching, Relationship Management, Commercial Lending, Branch Banking, Mortgage Lending, Sales Management, Strategic Planning, Credit Cards, Finance, Commercial Banking, Risk Management, Recruiting, Human Resources, Operations Management, Analysis, Budgets, Loan Origination, Cash Management, Portfolio Management, Mortgage Banking, Employee Training, Employee Engagement, Hiring, Leadership Development, Onboarding, Customer Retention, Customer Experience, Deposits, Customer Satisfaction, Performance Management, Team Building, Home Equity Lines of..., Process Improvement, Home Equity Loans, Building Relationships, Sales Process...
Education
Curry College 2001 — 2003
Bachelors Degree, Business Management-Marketing and Finance
Massasoit Community College 1999 — 2001
Associates Degree, Business Administration-Finance and Marketing
JPMorgan Chase & Co. April 2015 - Present
The Mayo Group January 2014 - April 2015
Arbor Commercial Mortgage July 2012 - November 2013
Winn Residential October 2011 - July 2012
The Mayo Group March 2009 - April 2012
Citizens Bank June 2008 - March 2009
Indymac Bank January 2007 - January 2008
Wilmington Finance 2004 - 2007
Skills
Mortgage Lending, Underwriting, Refinance, Loan Origination, Loans, Finance, Credit, Portfolio Management, Risk Management, Banking
Education
D'Amore-McKim School of Business at Northeastern University 2006 — 2009
Master of Business Administration (MBA), Finance
Citizens Bank 2011 - Present
Royal Bank of Scotland Group 2004 - 2010
People's Bank 1995 - 2004
Shawmut Bank & Connecticut National Bank July 1985 - July 1995
Education
Fairfield University 2010 — 2011
Master of Arts (M.A.), Psychology
Connecticut College 1981 — 1985
Control Point Technologies November 2014 - Present
IBM November 2012 - November 2013
Covidien January 2012 - February 2012
National Grid October 2008 - September 2011
Citizens Bank 2003 - 2008
Citizens Bank 2003 - 2008
Skills
BABOK, PMBOK, Visio, Business Analysis, Process Improvement, Program Management, Project Management, PMP, Six Sigma, Quality Assurance, Requirements Analysis, Vendor Management, Project Portfolio..., Information Technology, Software Documentation, Systems Analysis, Integration, SharePoint
Education
D'Amore-McKim School of Business at Northeastern University 2004 — 2006
BS, Computer Science
Providence College 1995 — 2001
Bachelor of Business Administration (BBA), Managment
Fidelity Investments July 2008 - December 2013
Fidelity Investments May 2006 - July 2008
Citizens Bank January 2005 - May 2006
Skills
Financial Modeling, Financial Analysis, Statistical Data..., Business Process Design, Requirements Analysis, Business Analysis, Employee Training, Microsoft Excel, Software Testing Life..., Business Strategy, Sales, Corporate Actions
Education
Northeastern University - Graduate School of Business Administration 2009 — 2014
Master of Business Administration (M.B.A.), Finance and Investments
University of Massachusetts, Amherst 1993 — 1998
Bachelor's Degree, Mathematics
Citizens Bank February 2014 - Present
RBS Citizens Financial Group 2011 - February 2014
RBS Citizens Financial Group 2010 - 2011
Citizens Bank 2008 - 2010
RBS National Bank 2005 - 2008
The Bank of New York 2000 - 2005
The Bank of New York (Delaware) 2000 - 2000
FirstUSA 1999 - 2000
Skills
Credit Risk, Banking, Credit, Credit Cards, Risk Management, Portfolio Management, Financial Risk, SAS, Business Intelligence, Loans, Credit Analysis, Financial Modeling, Overdrafts, Valuation, Leadership, Quantitative Analytics, Risk Analytics, Student Loans, Unsecured Loans, Relational Databases, Predictive Dialers, Analysis, Collections, Vendor Management, SQL, Team Management, Data Analysis, Analytics, Procure-to-Pay, Oracle, Ariba, Project Management, Training & Development, Contract Management
Education
Cornell University 1994 — 1998
Bachelor of Science (BS), Statistics and Biometry
Sodus Central School 1990 — 1994
Diploma
Omni Hotels & Resorts - Omni Parker House February 2015 - Present
Citizens Bank April 2014 - December 2014
Westin Hotels & Resorts April 2010 - April 2014
Omni Hotels February 2006 - April 2010
Langham Hotels International February 2004 - January 2006
Skills
Revenue Analysis, Resorts, Catering, Hospitality Industry, Hotel Booking, Delphi, Hotels, Restaurant Management, Hotel Management, Property Management..., Menu Development, Hospitality, Convention Services, Banquets, Event Management, Hospitality Management, Meeting Planning, Restaurants, Front Office, Tourism, Opera, Food & Beverage, Trade Shows, Pre-opening, Event Planning, Corporate Events, Micros, Yield Management, Customer Service, Rooms Division, Budgets
Education
Cornell University 1998 — 2002
Philips Lifeline April 1999 - Present
Citizens Bank 1995 - 1997
Education
D'Amore-McKim School of Business at Northeastern University
Northeastern University
B.A.
SunTrust Bank September 2010 - Present
TD February 2007 - September 2010
Fifth Third Bank August 2005 - February 2007
TD October 2003 - August 2005
Citizens Bank June 2000 - October 2003
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Bloomberg, Moody's Risk Analyst, Financial Modeling, Corporate Finance, Risk Management, Credit Analysis, Credit Risk
Education
Cornell University 2014 — 2014
Certificate Program, Advanced Hospitality Revenue Management: Pricing and Demand Strategies
UMass Boston 1996 — 2000
Bachelor of Science (BS), Finance and Economics
Citizens Bank March 2010 - Present
Royal Bank America January 2004 - February 2009
wachovia December 1974 - January 2004
Education
Dartmouth College
BA
Virtua Health January 2015 - Present
Virtua Health April 1988 - Present
Virtua January 2011 - Present
Virtua Health January 2008 - December 2011
Caesars Entertainment Corporation March 1978 - May 1985
Citizens Bank June 1974 - March 1978
Skills
HL7, Healthcare Information..., EMR, EHR, Databases, Process Improvement, CPOE, Healthcare, HIPAA, Informatics, Revenue Cycle, Ambulatory, Healthcare Consulting
Education
Cumberland County College 1974 — 1976
Accounting Major, Data Processing
Vineland High School 1971 — 1974
Atlantic Country Vocational School
Computer Programming
Loofbourrow Associates January 2010 - Present
Eastman Tribal Advisors July 2008 - Present
Citi Group June 2005 - June 2008
Citizens Bank 1998 - 2005
Lloyds Bank 1984 - 1992
Skills
Mergers & Acquisitions, Financial Analysis, Finance, Investments, Private Equity, Government, Due Diligence, Corporate Finance, Investment Banking, Portfolio Management, Financial Modeling, Leadership, Strategic Planning, Venture Capital, Management, Valuation, Strategy, Capital Markets, Start-ups, Asset Management, Business Development
Education
Cornell University 1969 — 1973
BS, Engineering
The Hamilton Group LLC September 2010 - Present
The Kessler Group November 2001 - February 2009
Citizens Bank November 1999 - November 2001
Skills
Insurance, Business Strategy, Program Management, Marketing Strategy, Marketing, Management, Nonprofits, Direct Marketing, Strategic Planning, Analysis, Financial Services
Education
Concordia University-Portland
BS, Marketing Communications
MountainOne September 2014 - Present
MountainOne February 2014 - Present
MountainOne July 2013 - February 2014
South Coastal Bank/Hoosac Bank May 2007 - July 2013
South Shore Chamber of Commerce January 2011 - December 2011
Citizens Bank 1993 - 2007
Skills
Credit, Loans, Banking, Strategic Planning, Small Business, Leadership, Due Diligence, Financial Analysis, New Business Development, Mortgage Lending, Sales Management, Commercial Lending, Finance, Real Estate, Small Business Lending, Customer Service, Commercial Banking, Mortgage Banking, Budgets, FHA, Insurance, Loan Origination, Risk Management
Education
Northeastern University - Graduate School of Business Administration 1988 — 2001
MBA
University of Massachusetts, Amherst 1977 — 1981
Citizens Bank October 2012 - Present
Eldridge Investment Advisors November 2010 - September 2012
MFS Investment Management 1990 - 2006
Education
Dartmouth College 1988 — 1990
Master of Business Administration (MBA), Finance, General
Dartmouth College 1979 — 1983
Bachelor of Arts (B.A.), Economics
Franklin Pierce University 2014 - 2014
New England College of Optometry May 2010 - December 2013
Boston Ballet, Inc. February 2007 - May 2010
Fisher College February 2002 - February 2007
Emmanuel College, Regis College, Fisher College 2002 - 2007
KPMG 2000 - 2001
Citizens Bank 1996 - 2000
Credit Agricole (Credit Lyonnais Americas) 1988 - 1996
Skills
Budgets, Cash Flow Forecasting, Risk Management, Business Strategy, Leadership, Financial Reporting, Strategy, Finance, Financial Accounting, Analysis, Business Process..., Sarbanes-Oxley Act, Financial Modeling, Start-ups, GAAP, Auditing, Valuation, Forecasting, Managerial Finance, Cash Flow, Banking, Due Diligence, Internal Controls, Process Improvement, Management, Cash Management, Executive Management, Mergers & Acquisitions, Restructuring, Board Development, Senior Administration, Non-profit Leadership
Education
Northeastern University - Graduate School of Business Administration 1985 — 1986
MBA, Finance, General
University of Vermont 1980 — 1984
BS, Management
Brookline Bank June 2009 - Present
Citizens Bank 2006 - 2009
Education
Cornell University 1976 — 1980
BS, Applied Economics
Community Bank N.A. Business Relationship ManagerHSBC bank2006 - 2008
Citizens Bank 2003 - 2006
Bank of America 1998 - 2003
Education
Corning Community College 1986 — 1989
BKD CPAs & Advisors July 2015 - Present
Old National Bank March 2009 - July 2015
Citizens Bank February 2007 - March 2009
First Horizon Home Loans 2003 - 2005
Skills
Loans, Consumer Lending, Mortgage, Banking, Customer Service, Compliance, Training, Credit, Financial Services, Commercial Lending, Mortgage Lending, Management, Retail Banking
Education
Concordia University Chicago 1983 — 1987
BA, Education
ServiceLink March 2012 - Present
Citizens Bank May 2007 - November 2012
Education
Cuyahoga Community College 2002 — 2002
Certificate, Police Academy
Median School of Allied Health 1996 — 1998
Associates, Orthotics and Prosthetics
Bank of America May 2014 - Present
Economy Body and Rad Works, Inc. January 2012 - Present
Citizens Bank October 2010 - December 2011
ServiceMaster March 2006 - September 2009
Xerox Corporation March 2004 - March 2006
Beneficial Financial Group 2003 - 2004
AT&T February 1984 - November 2002
AT&T 1984 - 2002
Skills
Sales, Contract Negotiation, Sales Operations, Real Estate, CRM, Customer Service, Training, Sales Management, Account Management, Business Development, New Business Development, Business Planning, Team Building
Education
Daniel Webster College 1979 — 1983
BS, Management
Citizens Bank August 2012 - October 2012
Granite Telecommunications February 2012 - April 2012
Mercer October 2011 - December 2011
Staples October 2008 - September 2011
Division of Health Care Finance and Policy June 2010 - August 2010
Johnson & Johnson June 2009 - February 2010
TJX September 2005 - August 2007
Coca-Cola Enterprises January 2000 - September 2005
Skills
Budgets, Forecasting, Microsoft Excel, Financial Analysis, Accounting, Finance, SAP, Access, Hyperion Enterprise, Pricing, Variance Analysis, Competitive Analysis, Financial Reporting, PowerPoint, Oracle P2P, Strategic Planning, Microsoft Office, Team Building, Financial Modeling, Customer Service, Analysis, Retail, Management, Program Management, Process Improvement, Accounts Receivable, Project Management, Business Analysis, Inventory Management, P&L
Education
Northeastern University - Graduate School of Business Administration
Master of Business Administration (MBA), Business/Marketing
Saint Augustines College
Bachelor's degree, Accounting
Huntington National Bank April 2014 - Present
Huntington National Bank October 2009 - Present
Citizens Bank 2003 - 2009
Carlson Design Construct 2000 - 2003
MFS Transportation Systems August 1995 - March 2000
United States Air Force October 1988 - October 1994
Skills
Project Management, Program Management, Leadership, Change Management, Team Building, Risk Management, Project Planning, Budgets, Contract Management, Strategic Planning, Contract Negotiation, Negotiation, Process Scheduler, Asset Managment, MS Project, Primavera P6, AutoCAD, Facilities Management, Vendor Management, Operations Management, Process Improvement, Asset Management
Education
Lincoln Technical Institute-Philadelphia 1994 — 1995
Mechanical Engineering
Community College of the Air Force 1988 — 1994
Aircrew Management
CCIM Candidate
Citizens Bank March 2012 - Present
Skills
Mortgage Banking, Refinance, Mortgage Lending, First Time Home Buyers, FHA, Investment Properties, Loan Origination, Foreclosures, Residential Mortgages, Loans, Short Sales, REO, Investors, Credit, Real Estate, Sellers, Real Estate Financing, VA loans, USDA, HUD, VA Loans, FHA Financing, Referrals, Residential Homes, Credit Analysis, Real Estate Transactions, Condos, Single Family Homes, Government Loans, Consumer Lending, Vacation Homes, Move Up Buyers, New Home Sales, Real Property, Sales, Mortgage Underwriting
Education
Twinsburg High School aka R.B.C. Chamberlin 1994 — 1998
High School Diploma
Cuyahoga Community College 1995 — 1997
Business
People's United Bank June 2012 - Present
Citizens Bank March 2008 - June 2012
NYCB October 1997 - March 2008
Skills
Branch Management, Consumer Lending, Loans, Retail Banking, Small Business Lending, Lines Of Credit, Deposits, Commercial Banking, Commercial Lending, Credit, Mortgage Lending, Loan Origination, Mortgage Banking, Branch Banking, Home Equity Loans, Banking Relationships, Cross Selling, Residential Mortgages
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
CUNY York College
Bachelor of Arts (B.A.), Economics
Gurney, Becker & Bourne November 2012 - Present
Eddy and Lewin Homes November 2012 - Present
HUNT REAL ESTATE February 2007 - November 2012
M & T BANK November 2010 - May 2011
Citizens Bank February 2008 - April 2009
Skills
Selling, Residential Homes, Banking, Public Speaking, New Home Building, Negotiation, Real Estate Transactions, Buyer Representation, First Time Home Buyers, Investment Properties, Relocation, Condos, Sales, Single Family Homes, Listings, Referrals
Education
D'Youville College 2009 — 2010
Bachelor of Science, Business Management
Citizens Bank May 2011 - Present
Citizens Bank September 2008 - May 2011
First State December 2004 - September 2008
Citizens Bank August 2003 - November 2004
Skills
Banking, Financial Analysis, Financial Reporting, Budgets, FHA, Strategic Planning, Process Improvement, Forecasting, Customer Service, Microsoft Excel, Leadership, Team Building, Commercial Lending, Loans, Outlook, Accounting, Finance, Microsoft Office, Mortgage Lending
Education
Cumberland University 2000 — 2003
M.B.A., Business Management
University of Tennessee-Knoxville 1997 — 2000
B.S., Business Management
Citizens Bank June 2009 - Present
Citizens Bank March 2006 - Present
Citizens Bank August 2001 - June 2005
NEBC August 2000 - June 2005
Unicom Technology Group December 2000 - August 2001
ProvEnergy Services, Inc January 1999 - July 2000
ProvEnergy Services, Inc. June 1998 - January 1999
Fontaine & Croll, Ltd March 1996 - May 1998
Skills
Travel Arrangements, Administrative..., Notary Public, Outlook, Spreadsheets, Office Management, Data Entry, Confidentiality, Fax, Deposits, Office Administration, Expense Management, Microsoft Excel, PowerPoint, Office Equipment
Education
Johnson & Wales University 1996 — 1998
Bachelors Degree, Administrative Management
Johnson and Wales University 1996 — 1998
B.S, Administrative Management
CCRI 1993 — 1996
Associates Degree, Legal Administrative Assistant
Community College of Rhode Island 1993 — 1996
A.S, Legal Office Administration
Teacher's College September 2014 - April 2015
Bank of America July 2011 - January 2014
Bank of America June 2010 - July 2011
Bank of America January 2010 - June 2010
Bank of America August 2009 - January 2010
Citizens Bank June 2006 - August 2009
Skills
Customer Service, Banking, Cash Management, Microsoft Excel, AML, Outlook, Microsoft Word, Microsoft Office, Retail Banking, Mortgage Banking, Mortgage Servicing, Consumer Lending
Education
Continental School of Beauty Culture 2007 — 2009
Cosmotology
Daemen College 2004 — 2006
History, Education
Grainger June 2015 - Present
W.W GRAINGER September 2014 - Present
Concord Components, Inc. August 2013 - September 2014
W. W Grainger March 2012 - July 2013
Citizens Bank January 2010 - May 2010
McDonald's Corporation August 2007 - September 2008
R & R Mortgage July 2006 - August 2007
Skills
Banking, Credit, Loans, Commercial Banking, Retail Banking, Credit Analysis, Credit Risk, Commercial Lending, Mortgage Lending, Consumer Lending, Small Business Lending, Trade Finance, Deposits, Risk Management, Portfolio Management, Loan Origination, Financial Risk, Cash Management, Financial Analysis, Lines Of Credit, Relationship Management, B2B, Customer Satisfaction
Education
CUNY York College 2015 — 2016
Bachelor's Degree, Marketing
Queensborough Community College 2009 — 2011
Associates Degree, Business Administration and Management, General
Lantos Technologies, Inc. January 2012 - Present
BIOCIUS Life Sciences, Inc. December 2009 - November 2011
BioTrove, Inc. November 2007 - December 2009
Pelican Life Sciences, Inc. March 2006 - September 2007
Axcelis Technologies, Inc. August 2004 - March 2006
Apogent Technologies, Inc. 1995 - 2004
The Kingston-Warren Corporation 1982 - 1995
Citizens Bank 1981 - 1982
Skills
Mergers, Accounting, Mergers & Acquisitions, Financial Reporting, Strategy, Financial Modeling, Pricing, Due Diligence, Start-ups, Sarbanes-Oxley Act, Financial Analysis, Business Strategy, Acquisition Integration, SEC filings, Forecasting, Revenue Recognition, Finance
Education
University of New Hampshire 1987 — 1989
Executive MBA, Business Administration
Dartmouth College 1976 — 1980
BA, Economics
Citizens Bank January 2015 - Present
Swarthmore Financial Services January 2014 - January 2015
Verizon Wireless May 2009 - January 2014
HSBC Bank Retail Services May 2008 - May 2009
PNC Bank December 2007 - May 2008
Nino's Pizza January 2007 - December 2007
University of Delaware July 2006 - December 2006
Universidad del Valle 2005 - 2006
Coljugos S January 2004 - January 2005
Internacional de Seguridad June 2002 - December 2003
Skills
Bilingual, Contract Negotiations, Team Leadership, Strategic Communications, Autonomy, Proactivity, Strategic Planning, Marketing Strategy, Business Strategy, Contract Negotiation, Marketing, Marketing Management, Sales, Management, Customer Service, Entrepreneurship, Sales Operations, Retail, Market Research, Marketing Research, Sales Management, Market Planning, Spanish, Business Planning, Sales Process, Direct Sales, Human Resources, Telecommunications, Product Marketing, Negotiation, Leadership, New Business Development, Business Development, Customer Satisfaction, Selling, Retirement Planning
Education
Cornell University 2013 — 2013
Certificate, Leadership in Management
Goldey Beacom College 2011 — 2012
Master, Science of Finance, Finance
Goldey Beacom College 2010 — 2011
Master, Management
Goldey Beacom College 2007 — 2008
MBA, Finance
University of Delaware 2006 — 2006
Pre MBA, ELI
Universidad de Los Andes 1997 — 1999
Master's Degree, Marketing
Universidad de San Buenaventura 1992 — 1997
Bachelor, Economics
Triffletti & Costa, P.C. January 2008 - Present
AutomaTech, Inc. February 2003 - September 2007
Citizens Bank 1997 - 2002
Education
Curry College 2000 — 2003
BS, Accounting
Plymouth South High School 1993 — 1997
IBM 2015 - Present
Red Hat March 2013 - August 2015
Hewlett-Packard September 2011 - March 2013
Citizens Bank February 2009 - September 2011
Watchman Security Systems October 2007 - February 2009
Skills
Sales, Sales Management, Leadership, Cold Calling, Sales Operations, SaaS, Cloud Computing, Business Development, Management, Enterprise Software, Virtualization, Salesforce.com, Security, Sales Process, Account Management
Education
Daniel Webster College 2009 — 2012
Marketing Management
Milford High School
Mutual Bank August 2010 - March 2011
Citizens Bank October 2009 - August 2010
Edward Jones May 2008 - October 2009
Advanced Mortgage Services October 2006 - May 2008
Salem Five Bank May 2006 - October 2006
Heritage Mortgages October 2005 - May 2006
Weichert Financial Services March 2005 - October 2005
National City Mortgage October 2002 - March 2005
Citizens Bank September 1999 - October 2002
Education
Curry College 2012 — 2014
Psychology
Massasoit Community College 2000 — 2002
Associate of Science, Business Administration
RBS Global Transaction Services August 2004 - Present
Citizens Bank February 2000 - August 2004
Abington Savings Bank January 1997 - February 2000
Bank of Boston January 1990 - March 1997
Education
Curry College 2008 — 2011
BA Business Management, Finance
Citizens Bank July 2009 - July 2011
Fidelity Investments March 2008 - August 2008
One Main Financial September 2005 - March 2008
Education
Daniel Webster College 2000 — 2002
Bachelor's, Business
Mount Washington College 1995 — 1997
Associates, Paralegal Studies
Donovan Electrical Construction Company, Inc. August 2004 - Present
Citizens Bank December 2002 - August 2004
BankBoston June 1998 - December 2000
Skills
Organizing, Troubleshooting, Customer Relations, Foreign Languages
Education
Curry College 2005 — 2011
Roger Williams University 1994 — 1998
BS, History
Columbia Management August 2014 - Present
Citizens Bank July 2013 - March 2014
Bank of America June 2006 - July 2013
Boston Private Financial Holdings December 2005 - July 2006
Bank of America, Columbia Management June 1995 - December 2005
Skills
Banking, Operational Risk, Operational Risk..., Risk Management, AML, Basel II, KYC, Enterprise Risk..., Fraud, Business Continuity, Mutual Funds, Portfolio Management, Securities, Financial Services, FINRA, Relationship Management, Financial Risk, Anti Money Laundering, Due Diligence, Investments, Series 7
Education
Eastern Nazarene College 2000 — 2002
Master's degree, Business Administration and Management, General
Curry College 1992 — 1995
Bachelor's degree, Business
Quincy High School
Citizens Bank October 2006 - Present
American Mathematical Society January 2003 - October 2006
Molecular, Inc. July 1999 - July 2002
Cornell Lab of Ornithology July 1997 - May 1999
Education
Cornell University
Bachelor's Degree, Biology, Ecology and Systematics
Southern NH University July 2013 - Present
Daniel Webster College February 2012 - February 2013
Citizens Bank July 2009 - July 2011
Fidelity Investments March 2008 - June 2008
Citifinancial June 2005 - March 2008
Skills
Student Financial Aid, Microsoft Excel, Customer Service, Outlook, Access, Mortgage Lending, Loan Origination, Loans, Analysis, Accounting, Insurance, Underwriting, Coaching, Process Improvement, Training, Microsoft Office
Education
Daniel Webster College 2000 — 2002
Business Administration and Management, General
Hesser College 1995 — 1997
Associate of Science (A.S.), Paralegal Studies
State of Vermont June 2012 - Present
Citizens Bank November 2011 - May 2012
Rite Aid October 2010 - November 2011
OnTarget Utility Services September 2008 - August 2010
Larry's Tree Farm May 2002 - December 2008
Skills
Expense Management, Budget Reconciliation, Billing Process, Accounts Receivable, Time Management, Account Reconciliation, Invoicing
Education
Castleton State College 2010 — 2012
Bachelor of Science, Business Administration, Concentration: Management, Minor: Statistics
Community College of Vermont
Associate of Science, Business
Citizens Bank April 2011 - Present
Skills
Commercial Lending, Commercial Banking, Loans, Credit, Consumer Lending, Banking, Credit Analysis, Retail Banking, Lines Of Credit, Mortgage Lending, Loan Origination, Credit Risk, Cross Selling, Cash Management, Portfolio Management, Commercial Mortgages, Mortgage Banking, Treasury Management, Deposits
Education
Community College of the Air Force
Immaculata High School
Citizens Bank November 2014 - Present
KeyBank July 2012 - March 2014
Baker Victory June 2009 - July 2012
Sodexo August 2005 - May 2007
Education
D'Youville College 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Accounting
D'Youville College 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Accounting
Citizens Bank Team Leader, Global Restructuring GroupCitizens Financial Group, Inc.2011 - 2013
Citizens Financial Group, Inc. 2010 - 2011
Zolfo Cooper 2002 - 2010
Citi 1998 - 2002
Citi 1994 - 1998
Sulloway & Hollis, PLLC 1985 - 1994
Skills
Debt Restructuring, Turn Around Management, Risk Management, Operations Management, Operational Planning, Bankruptcy, Operational Risk..., Financial Risk, Credit Risk
Education
Cornell Law School
Juris Doctor (J.D.)
United States Military Academy at West Point
Bachelor's Degree
Citizens Bank April 2015 - Present
Education
Cortiva Institute-Boston 2014 — 2015
Massage Therapy/Therapeutic Massage
Lifespan June 2010 - Present
North Providence Urgent Care November 2009 - July 2011
CVS Health October 2006 - December 2009
Rhode Island Hospital June 2004 - October 2006
Dexter Credit Union June 2003 - October 2006
Citizens Bank March 2002 - June 2003
Skills
Healthcare, Hospitals, Public Speaking, HIPAA, mri, Cardiac MRI, MRI Software, Patient Safety, Direct Patient Care, Quality Assurance, Workplace Safety
Education
Rhode Island Hospital School of Diagnostic Imaging 2007 — 2010
ARRT (RT) (MR), Radiology and MRI, A+++
Community College of Rhode Island 2001 — 2003
Accouting
Lincoln High School 1997 — 2001
High School Diploma, Collee Prep