Citizens Bank
Industry: Bank
DescriptionCitizens Financial Group, Inc. is an American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont. Headquarters: Providence, Rhode Island, United States CEO: Bruce Van Saun Revenue: 5.256 billion USD (2016) Number of employees: 17,594 (2017) Parent organization: Citizens Financial Group Inc Subsidiaries: Citizens Securities, Inc,
Citizens Bank List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Citizens Bank. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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8,522 Citizens Bank employees in database. Find out everything there's to know about Citizens Bank employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Citizens Bank Employees
Community Health Systems May 2011 - Present
Bank of New York Mellon August 2009 - July 2011
PNC Financial Services Group March 2007 - August 2009
PNC Financial Services Group February 2006 - March 2007
PNC Financial Services Group August 2005 - February 2006
Citizens Bank April 2004 - August 2005
Skills
Troubleshooting, Hardware, Servers, Network Administration, Operating Systems, Software Installation, Computer Hardware, Analysis, Process Improvement, Databases, Networking, Windows, Microsoft Office, TCP/IP, Business Analysis, Technical Support, Visio, VPN, Access, Security, Java, Outlook, Active Directory, Windows Server, Windows XP Pro, Windows 7, Avaya IP Telephony, IP, iPhone, iPad, Remote Desktop, Virus Removal, Printers, Windows XP, LAN-WAN, Group Policy, Laptops, DNS, Help Desk Support, System Administration, System Deployment, Hardware Support, Microsoft Exchange, Citrix, A Certified, Project Management, Public Speaking, AS400 Administration, End User Training, Management
Education
University of Phoenix 2009 — 2013
BCS, Information Technology
Community College of Allegheny County 2007 — 2009
Certificate, Software Development & Network Administration
UPMC- Corporate Services June 2014 - Present
UPMC February 2014 - Present
PNC May 2010 - February 2014
UPMC September 2013 - December 2013
Carlow University January 2006 - December 2013
Citizens Bank August 2005 - December 2009
Northside Urban Pathways October 2003 - May 2005
Skills
Customer Service, Human Resources, Banking, Onboarding, Credit, Call Center, Customer Satisfaction, Sales, Interviews, Staff Orientation, Tutoring, Drug Testing, Call Centers, Internet Banking, Diversity & Inclusion, Online banking, PeopleSoft, Data Entry
Education
Carlow University
BS, Human Resource Management and Technology
Community College of Allegheny County
Basic Energy Services May 2014 - Present
Precision services November 2013 - Present
southwest auto April 2011 - Present
GSM Worldwide Media April 2011 - December 2012
Trg Solutions March 2008 - April 2011
Venturi Staffing April 2007 - March 2008
Verizon Wireless August 2005 - October 2006
Citizens Bank March 2005 - June 2005
PRC, LLC November 2004 - March 2005
T Wireless July 2004 - November 2004
Skills
Customer Service, Microsoft Excel, Project Management, Microsoft Word, Sales, PowerPoint, Cold Calling, Recruiting, Data Entry, Customer Satisfaction, Human Resources, Call Center, Onboarding, Data Analysis, Management, Account Management, Customer Retention, Event Planning, Marketing Strategy, Negotiation, Program Management, Social Media Marketing, Social Networking
Education
Community College of Allegheny County
DeVry University
sacred heart
BNY Mellon May 2013 - Present
Forever 21 August 2010 - November 2014
Citizens Bank October 2012 - January 2013
Skills
PeopleSoft, HRIS, Employee Benefits, Human Resources, Payroll, Employee Relations, Deferred Compensation, ADP Payroll, Benefits Administration, HR Policies, Employee Engagement, New Hire Orientations, FMLA
Education
Community College of Allegheny County 2010 — 2013
Associate of Science (A.S.), Business Administration, Management and Operations
Wine Wednesdays March 2014 - Present
Citizens Bank March 2014 - Present
Heat 100 Radio September 2014 - December 2014
i-g creative June 2013 - August 2013
Harrahs Philadelphia Casino and Racetrack February 2011 - July 2013
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Photoshop, Final Cut Pro, InDesign, Audacity, Computers, Mathematics, Sales, Marketing, Social Media, Social Media Outreach, Social Media Blogging, Dreamweaver, Research, Blogging, Journalism, Press Releases, Broadcast, Editing, New Media, Writing, Entertainment, Interviews, Social Networking
Education
Temple University 2011 — 2013
Bachelor of Arts (BA), Broadcast Journalism
Community College of Philadelphia 2007 — 2010
Associate of Arts (A.A.), Communications Arts/Speech
Florida Blue November 2013 - Present
TMF Health Quality Institute May 2012 - October 2013
First Citizens Bank February 2002 - February 2012
Regions Financial Corporation February 1999 - May 2001
Citizens Bank June 1994 - March 1998
Skills
Microsoft Office, Leadership, Budgets, Data Entry, Call Center, HIPAA, Microsoft Excel, Process Improvement, Retail Banking, Customer Service, Banking
Education
Community College of Philadelphia 1986 — 1989
Associate in Applied Science, Accounting
ZOLL Medical Corporation July 2014 - Present
Citizens Bank May 2012 - July 2014
PetSmart Inc August 2006 - May 2012
Skills
Microsoft Office, PowerPoint, Highly personable, Customer Service, Market Research, Strategic Planning, Public Relations, Marketing Strategy, Customer Satisfaction, Process Improvement, Time Management, Management, Training, Outlook, Microsoft Word, Coaching, Social Networking, Banking, Leadership, Retail, Sales
Education
Point Park University 2007 — 2011
Bachelor's degrees, Business Management and Marketing
Community College of Allegheny County 2005 — 2007
Associate's degree, Business Administration and Management, General
Bank of America August 2005 - Present
Citizens Bank 2000 - 2005
USTrust (acquired by Citizens Bank 01/00) September 1996 - January 2000
Skills
Series 7, Brokerage, Talent Acquisition, Customer Service, Relationship Management, Onboarding, Internet Recruiting, Cold Calling, Talent Management, Retail Banking, Hiring, Credit, Temporary Placement, Payroll, Outsourcing
Education
College of the Holy Cross 1991 — 1995
BA
Fontbonne Academy 1987 — 1991
Conestoga Bank October 2014 - Present
Ally Bank July 2013 - October 2014
Citizens Bank August 2011 - July 2013
Citizens Bank July 2008 - August 2011
Skills
Operational Excellence, Reg E, Banking, Relationship Management, Analysis, Call Centers, Debit Cards, Coaching, Communication, Marketing, Project Management, Sales, Organizational..., Close Attention to..., Reporting & Analysis, Problem Solving, Tenacious Work Ethic, Technological..., Remote Deposit Capture, Credit, Retail Banking
Education
Community College of Philadelphia 2011 — 2013
Associate of Arts (AA), Business Administration and Management, General
Citizens Bank August 2013 - Present
Eastern Auto Supply May 2013 - August 2013
Art Institute May 2012 - February 2013
South University April 2011 - May 2012
EDMC 2010 - 2011
UniFirst Corporation July 2010 - November 2010
U-Haul International, Inc. August 2008 - May 2010
Hay House, Inc. August 2004 - August 2006
Skills
Sales, Management, Customer Service, Microsoft Office, Admissions, Higher Education, Negotiation, Inventory Management, Computer Proficiency, Student Financial Aid, Enrollment Management, CampusVue, Retaining Customers, Program Management, Marketing, Resume Writing, Student Recruiting, Campus, Recruiting, Student Affairs, Leadership, Teaching, Academia, Career Development, Adult Education, Interviews, Instructional Design, Staff Development, Training, Academic Administration, Employee Training, Student Engagement, Career Counseling, Public Speaking, Leadership Development, Academic Advising, Conflict Resolution, Student Development, College Recruiting, Higher Education..., Event Planning, Coaching, E-Learning, Distance Learning, Student Counseling, Curriculum Development, Accreditation, Educational Leadership, Job Search Strategies, Admissions Counseling
Education
Robert Morris University 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Community College of Allegheny County 2007 — 2008
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
University of Pittsburgh-Greensburg 2005 — 2007
Business Administration and Management, General
Gateway Senior High School 2001 — 2005
Class of 2005
Commonwealth of Pennsylvania
ACT 235 Lethal Weapons Agent
PNC October 2013 - Present
Motheral November 2011 - June 2015
Bender Consulting Services, Inc January 2013 - September 2013
Bender Consulting Services, Inc December 2011 - January 2013
Pancoast Staffing Services April 2011 - November 2011
Congregation Poale Zedeck January 2010 - March 2011
Pittsburgh CLO May 2008 - August 2008
Citizens Bank May 2007 - August 2007
Citizens Bank May 2006 - August 2006
Skills
Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Invoicing, Microsoft Office, Microsoft Excel, Payroll, QuickBooks, SAP, Lotus Notes, OnBase, Seibel, Host Sessions, AS400 system
Education
Community College of Allegheny County 2011 — 2014
Accounting
Duquesne University 2005 — 2009
Bachelor of Arts, School of Liberal Arts
Citizens Bank 1991 - 2011
Skills
Microsoft Office, Operating Systems, General Insurance, Loans, Problem Solving, Team Leadership, Functional Testing, Balancing Budgets, Retail Banking
Education
North Hills High School 1974 — 1978
High School Diploma, Academics
Community College of Allegheny County
Associate's degree, Business Administration and Management, General
Citizens Bank August 2012 - Present
U.S. Cellular May 2008 - August 2012
Skills
Quotas, Wireless, Cellular Communications, Customer Retention, Cold Calling, Sales Process, Direct Sales, Sales Operations, Sales Management, Customer Satisfaction, Telecommunications, Account Management, Customer Experience, Solution Selling, B2B, Sales, Mobile Devices, Retail, Team Building
Education
University of Phoenix 2009 — 2011
MBA
Columbia International University 2002 — 2006
BS, Psychology
Citizens Bank October 2013 - Present
Virtual OfficeWare, Inc. August 2005 - April 2013
Emergency Monitoring Systems August 2004 - August 2005
Skills
Salesforce.com, Sales, Customer Service, Sales Process, Sales Force Development, Microsoft Office, Direct Sales, Market Research, Competitive Analysis, Selling, Strategic Partnerships, Sales Operations, Account Management, Inside Sales, New Business Development, Social Media, Solution Selling, SaaS, Product Marketing, Microsoft Excel, Microsoft Word, Team Leadership, Team-oriented, Voice of the Customer, Medical Records, Hands-on Training, Cold Calling, Customer Retention, Software Industry, Customer Acquisition, Leadership, Learning Quickly, Strongly self-motivated, Goal Oriented, Medical Terminology, Software Documentation, Enterprise Solution..., Cloud Computing, Adaptability, Internet, Organizational Learning, Dependable Team Player, Voicing, Goal-driven leader, Medical Billing, Sandler Sales System, Medical Coding, Call Centers
Education
Community College of Allegheny County
Certificate in Medical Billing Specialist
Community College of Beaver County, Monaca, PA
Associate of Arts and Sciences (A.A.S.), Information Science/Studies
ActivStyle December 2013 - December 2014
Workway November 2012 - February 2013
Coldwater Creek June 2011 - November 2012
Citizens Bank December 2009 - December 2011
Charlotte Ruse December 2006 - December 2009
Skills
Management,, Interviewing Skills, Appointment Scheduling, Administrative..., Temporary Placement, Administrative Work, Talent Acquisition, Coaching, Training, Office Administration, Technical Recruiting, Store Management, Data Entry, Staffing Services, New Hire Training, Hiring, Applicant Tracking..., Recruiting, Human Resources, Career Counseling
Education
Community College of Allegheny County 1993 — 1994
Associate's Degree, Business, Re-attending classes
Shaler Area High School 1990 — 1993
Business Administration and Management, General, 3.5
Kronos January 2015 - Present
Kronos August 2013 - December 2014
Eastern Mountain Sports, LLC October 2012 - August 2013
Citizens Bank November 2010 - October 2012
Skills
Microsoft Office, Microsoft Works, Transaction Processing, Financial Transactions, PowerPoint, Banking, Account Reconciliation, Cash, General Ledger, Cash Flow, Accounting, Finance, Financial Statements, Management
Education
Southern New Hampshire University 2010 — 2013
Master's degree, Finance and Accounting
College of the Holy Cross 2005 — 2009
Bachelor of Arts (B.A.), French, Economics
Universite de Strasbourg 2007 — 2008
American Heritage Federal Credit Union September 2013 - Present
Citibank September 2007 - March 2013
Citizens Bank January 2004 - September 2007
Sovereign Bank July 2000 - January 2004
Skills
Operational Excellence, Management, Sales Operations, Coaching, Account Reconciliation, Auditing, Banking, Customer Satisfaction, Loans, Branch Management, Consumer Lending, Credit, Financial Risk, Small Business Lending, Retail Banking, Commercial Banking, Cross Selling, Cash Management, Risk Management, Portfolio Management, Credit Risk, Credit Cards, Mortgage Lending, Loan Origination, Deposits, Leadership, Relationship Management, Team Building, Mortgage Banking, Customer Service, Branch Banking, Insurance, Lines Of Credit, Commercial Lending, Credit Analysis, Sales, Finance, Financial Services, Financial Analysis, Investments, Sales Management, Residential Mortgages, Refinance
Education
Colorado Technical University 2005 — 2006
Springford high school 1995 — 1999
Wildtree Herbs, Inc. June 2014 - Present
Bank of America November 2009 - Present
The Pampered Chef September 2011 - January 2013
Avon April 2010 - August 2011
Bank of America September 2006 - December 2009
Citizens Bank September 2004 - August 2006
Skills
Banking, Loans, Retail Banking, Risk Management, Financial Services, Call Centers, Fraud, Microsoft Word, Microsoft Excel, Training, Customer Service, Team Building, Sales, Coaching, Data Processing, Organization, Credit Cards, Microsoft Office, Retail, Social Networking, Marketing, Event Planning, Time Management, Social Media Marketing, Leadership, Customer Satisfaction, Social Media, Advertising
Education
Community College of Rhode Island 2005 — 2008
Business Management
Citizens Bank April 2014 - Present
Citi January 2012 - April 2014
South Street Head District December 2010 - December 2011
Edward Nesmith Council At-Large 2011 - 2011
PNC Bank March 2006 - December 2010
PNC Bank May 2005 - March 2006
PNC Bank February 2005 - March 2006
Skills
Start-ups, Leadership, Budgets, Banking, Management, Sales, Customer Service
Education
Penn State University
Business Administration and Management, General
Community College of Philadelphia
Associates, Business Administration
Coldwell Banker Real Estate 2013 - Present
Citizens Bank 2010 - 2013
Skills
Real Estate, Sales, Customer Service, Networking, Residential Homes, First Time Home Buyers, Single Family Homes, New Home Sales, Selling, Investment Properties, Short Sales, Foreclosures, Sellers, Condos, Investors, Relocation, Listings, Buyer Representation, Buyers, Real Estate Transactions, Luxury, FHA
Education
Community College of Allegheny County 2002 — 2008
Associate of Arts (A.A.), General Studies
Abcam, Inc. 2010 - Present
Abcam, Inc. October 2014 - April 2015
The Bostonian Group 2008 - 2010
Citizens Bank 2006 - 2008
Talbots 2005 - 2006
Investors Bank & Trust (acquired by State Street, 2007) 2004 - 2005
FleetBoston Financial (currently Bank of America) 2002 - 2004
Foreign Auto Servicing, Inc. 1999 - 2002
Savin Corp. (acquired by Ricoh, 1995) 1998 - 1999
Toyota Motor Sales, USA, Inc. 1996 - 1998
Skills
Human Resources, Employee Relations, Performance Management, Talent Acquisition, Employee Benefits, Employee Engagement, HRIS, Talent Management, Deferred Compensation, Recruiting, Technical Recruiting, HR Programs & Policies, HR Strategy, Employment Law &..., Compensation, Workplace Safety, Global Talent..., Global HR Management, Organizational..., Change Management, Training & Development, Program Implementation, Staffing Plans, Staffing Analysis, Regulatory Compliance, Employee Counseling, Organizational..., Culture Change, Cultural Diversity, P&L Management, Leadership Development..., Managing Stakeholder...
Education
Colorado State University-Pueblo 1992 — 1996
B.S., Mass Communications/Advertising
BNY Mellon July 2014 - January 2015
Bank of America August 2011 - October 2013
Fifth Third Bank June 2006 - August 2011
PNC April 2005 - June 2006
Citizens Bank July 2003 - April 2005
Citizens Bank May 2000 - June 2003
Citizens Bank November 1998 - May 2000
Citizens Bank August 1996 - November 1998
Skills
Leadership, Management Consulting, Banking, Commercial Banking, Risk Management, Credit Analysis, Management, Credit, Loans, Commercial Lending, Financial Analysis, Portfolio Management, Finance, Sales Management, Negotiation, Customer Service, Due Diligence, Leadership Development, Credit Risk, Loan Compliance, Credit Management, Relationship Management, Business Analysis, Business Coaching, Job Coaching, Marketing Strategy, Strategic Planning, Public Speaking, New Business Development
Education
Robert Morris University 1997 — 2000
MBA, Finance Concentration, 3.6
University of Pittsburgh 1992 — 1994
BS, Business Administration, 3.26
Community College of Allegheny County 1990 — 1991
AS, General Studies, 3.42
Citizens Bank November 2014 - Present
Credit Suisse June 2010 - October 2014
Morgan Stanley July 2005 - June 2010
US Army July 2000 - June 2005
Education
Columbia University - Columbia Business School 2015 — 2017
Master of Business Administration (MBA)
United States Military Academy at West Point 1996 — 2000
BS, German and Systems Engineering
high school
The Computer Guys September 2014 - Present
Citizens Bank December 2014 - July 2015
CardWorks September 2014 - November 2014
CardWorks April 2013 - September 2014
American Income Life July 2012 - January 2013
Caribou Coffee January 2012 - August 2012
Skills
Computers, Computer Repair, Computer Security, Eager to learn new..., Fast Learner, Motivational Speaking, Entrepreneurship, Telephone Skills, Social Skills, Sales, Leadership, People Skills, People-oriented, OS X, Interpersonal..., Data Entry, Banking, Financial Risk, Credit Cards, Microsoft Office, Windows, Public Speaking, Social Media, Teamwork, Customer Service, Sales Management
Education
Community College of Allegheny County 2011 — 2013
Hope and Help Center of Central Florida, INC November 2014 - Present
Full Sail Universty May 2014 - August 2014
Citizens Bank December 2013 - March 2014
CFE Federal Credit Union November 2010 - October 2013
Brinker International February 2006 - March 2011
U.S. Census Bureau May 2010 - July 2010
IATSE Local 631 August 2004 - 2010
IATSE Local 764 August 1996 - July 2004
ABC Television August 1996 - July 2004
Skills
Accounts Receivable, Finance, Customer Service, Management, Data Entry, Multi Tasking, Communication, Confidentiality, Fast-paced, Deadline Driven, Creative Problem Solving, PowerPoint, Accounting, Film, Accounts Payable, Peachtree Computerized..., Microsoft Office..., Organizational..., Compliance, Learning Quickly, QuickBooks, Entertainment, Microsoft Office, Microsoft Excel
Education
Colorado Technical University 2009 — 2010
Associate of Science (A.S.), Accounting, 4.0 GPA
West Chester University of Pennsylvania 1986 — 1990
Theatre Arts/ Music, 3.5 GPA
Wells Fargo June 2012 - Present
Wells Fargo May 2011 - June 2012
Citizens Bank August 2010 - May 2011
Aetna October 2007 - August 2010
Sprint Nextel August 2006 - September 2007
RadioShack August 2004 - November 2005
Skills
Outstanding Customer..., Sales Management, Inside Sales, Marketing Communications, Training & Development, Management Consulting, Call Center, Cold Calling, Data Entry, Retail Banking, Loan Origination
Education
Community College of Philadelphia 2007 — 2010
Associate's degree, Secondary Education and Teaching
Penn State University 2005 — 2008
Bachelor's degree, Communication, General
Citizens Financial Group, Inc. June 2015 - Present
College of the Holy Cross May 2014 - May 2015
Citizens Bank May 2014 - August 2014
Acadia Insurance (a W. R. Berkley Company) January 2014 - May 2014
College of the Holy Cross June 2012 - May 2014
Acadia Insurance (a W. R. Berkley Company) May 2013 - July 2013
Initiative for Engaged Citizenship May 2012 - December 2012
Abercrombie & Fitch June 2011 - August 2011
Skills
Leadership, Organization, Critical Thinking, Foreign Exchange, Finance, Financial Analysis, Data Analysis, Analysis, Time Management, Student Leadership, Nonprofits
Education
College of the Holy Cross 2011 — 2015
Bachelor of Arts (B.A.), Mathematics
Ashland High School 2007 — 2011
Mortgage Source PA April 2014 - Present
Citizens Bank August 2012 - April 2014
Wells Fargo Home Mortgage August 2010 - August 2012
Central Federal Mortgage January 1997 - August 2010
Skills
FHA, Non-Conforming, Government Loans, VA loans, FHA financing, First Time Home Buyers, Refinance, Mortgage Lending, Investment Properties, Loan Origination, Residential Mortgages, Credit Analysis, Loans, Selling, Real Estate, Residential Homes, Customer Satisfaction, Appraisals, Sellers, VA Loans, Sales, FHA Financing
Education
Columbia Basin College 1980 — 1982
Nursing
Penn State University 1978 — 1980
nursing
Blackberry Masters April 2009 - Present
Citizens Bank February 2008 - Present
Citizens Bank May 2005 - Present
Citizens Bank May 2005 - Present
Resolving ComplaintsFraud PreventionOmni William Penn Hotel January 2004 - January 2005
CVS January 2002 - January 2004
National City Bank January 1998 - January 2003
National City Bank 1998 - 2003
National City Bank 1998 - 2003
Star Flicks Video January 1996 - January 1998
Education
Community College of Allegheny County 1990 — 1992
Community College of Allegheny County
JCrew November 2012 - Present
Citizens Bank May 2014 - May 2015
bebe stores 2006 - 2012
Education
Empire beauty school 2004 — 2005
License of cosmetology
Community College of Allegheny County
Associate of Science (A.S.)
Brixmor November 2014 - 2015
Citizens Bank October 2008 - March 2012
Skills
Banking, Cash Management, Finance, Financial Analysis, Financial Risk, Credit Risk, Credit Analysis
Education
Community College of Philadelphia 2011 — 2014
Associate's degree, Associate in Arts
West Chester University of Pennsylvania 2010 — 2014
Bachelor's degree, Accounting
Customers Bank March 2014 - March 2015
Brinks Inc. August 2012 - October 2013
PNC June 2010 - August 2012
Sovereign Bank May 2008 - May 2009
Citizens Bank 2004 - 2008
Skills
Banking, Small Business Lending, Sales, Financial Analysis, Cross Selling, Retail Banking, Management, Business Development, Portfolio Management, Credit, Branch Management, CRM, Cash Management, Relationship Management, Forecasting, Investments, Consultative Sales..., Consumer Lending, Deposit Growth, Social Selling, Drum Set, Music Education, Music Industry, IRAs, Commercial Lending, ONLINE BANKING, ACH, Linkedin, Commercial Banking, Mortgage Lending, Loans, Customer Service, New Business Development, Leadership, Financial Services, Loan Origination, Finance, Coaching, Strategic Planning, Team Building, Lines Of Credit, Sales Management, Branch Banking, Training, Customer Satisfaction, Small Business, Social Media Marketing, Business Planning, Commercial Mortgages, Marketing
Education
Delaware County Community College 2013 — 2016
Business Administration and Management, General
Community College of Philadelphia
Citizens Bank January 2015 - Present
Citizens Bank March 2014 - January 2015
Citizens Bank November 2011 - March 2014
Citizens Bank November 2010 - November 2011
Citizens Bank March 2008 - November 2010
Outsourcing Solutions Inc. February 2007 - November 2007
Skills
Anti Money Laundering, AML, Financial Risk, Customer Service, Operational Risk, Highly detail oriented, Flexible to Change, Dependable Team Player, Multitasking Skills, Banking, Retail Banking, Branch Banking, Analysis, Bank Secrecy Act, Financial Services, KYC, Payments, Commercial Banking, Consumer Lending, Credit Risk, Cross Selling, Credit Analysis, Operational Risk..., Core Banking, OFAC, Loans
Education
Community College of Rhode Island 2008 — 2012
Associate of Science (A.S.), Finance, General
University of New England 2005 — 2006
Freelance Actor, Voice Over Talent, and Performing Arts Educator August 2006 - Present
Citizens Bank February 2007 - August 2013
Vanguard November 2004 - April 2005
Cheyney University of Pennsylvania August 2003 - May 2004
Cheyney University of Pennsylvania August 2002 - May 2004
WTXF FOX 29 News September 2003 - December 2003
Skills
Banking, Broadcast Television, Radio Broadcasting, Public Broadcasting, Financial Analysis, On-camera Talent, Talk Radio, Retail Banking, Microsoft Office Suite;..., Achieving Security..., Information Risk..., Universal Banking..., Customer Relationship..., Accounting, Analysis, Investments, Loans, Management, Training, Customer Service, Public Speaking, Event Planning, Microsoft Office, Finance, Leadership, Strategy, Research, Sales, Coaching, Team Building, Community Outreach, Social Networking, Relationship Management, Nonprofits
Education
Cheyney University of Pennsylvania 2002 — 2004
Bachelor's Degree, Communication, General
Community College of Philadelphia 1999 — 2002
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Virginia State University 1996 — 1998
Communication and Media Studies
Crazy Mocha August 2013 - Present
Law office of Jesse I Weidaw May 2013 - September 2013
Three Rivers Community Foundation August 2012 - May 2013
PNC October 2007 - August 2012
Planned Parenthood of Western Pennsylvania 2010 - 2011
Citizens Bank October 2003 - October 2007
Skills
Volunteer Management, Fundraising, Community Outreach, Training, Grants, Public Relations, Program Management, Event Management, Social Media, Philanthropy, Project Planning, Employee Relations, Microsoft Excel, Nonprofits, Program Development, Grant Writing, Event Planning, Public Speaking, Community Development, Program Evaluation, Community Organizing, Social Networking, Youth Development, Social Services, Leadership Development, Research, Case Managment, Public Policy, Interviews, Press Releases, Leadership, Policy
Education
University of Pittsburgh 2011 — 2013
Bachelor's degree, Social Work
Community College of Allegheny County 2008 — 2011
Associate of Arts (A.A.), Social Work
Citizens Bank March 2014 - Present
New York Life Insurance Company November 2012 - February 2014
Adriano's Cucina Italiana January 2007 - September 2012
Skills
401k Rollovers, Annuity Sales, Asset Protection, Estate Planning, Insurance, Gifting Strategies, Key Person Protection, Legacies, Licensed Life Insurance..., Multi-generational..., Multi-generational..., Multi-tasking Skills, Protection..., Retirement, Retirement Planning, Small Business, Succession Planning, Thought Leadership, Time Management, Wealth Preservation..., Microsoft Office, Customer Service, Leadership
Education
Strayer University-Pennsylvania 2012 — 2014
Bachelor of Science (B.S.), Accounting
Community College of Philadelphia 2012 — 2012
Philadelphia University 2005 — 2010
Bachelor of Science (B.S.), Accounting
Wells Fargo Funds Management May 2015 - Present
Citizens Bank June 2013 - March 2015
Citizens Bank May 2008 - June 2013
Evergreen Investments October 2005 - May 2008
Investors Bank and Trust March 2005 - October 2005
Investors Bank and Trust October 2004 - March 2005
Putnam Investments June 2003 - October 2004
Putnam Investments January 2002 - June 2003
Putnam Investments April 2000 - January 2002
Putnam Investments May 1998 - April 2000
Skills
AML, Banking, Financial Risk, Finance, Portfolio Management, Due Diligence, Investments, Auditing, Internal Audit, Mutual Funds, Vendor Management, Corporate Finance, Risk Assessment, Operational Risk
Education
College of the Holy Cross 1991 — 1996
B.A., History
Medway High School 1987 — 1991
TowerCare Technologies, LLC July 2007 - Present
Phoenix Systems Group, Inc. August 2005 - May 2007
PNC Advisors July 2004 - July 2005
Citizens Bank March 1996 - July 2004
Skills
Databases, SQL, Business Intelligence, Microsoft SQL Server, Access, MySQL, Visual Basic, Data Analysis, Data Warehousing, Microsoft Excel, Requirements Analysis, Requirements Gathering, Project Implementation, T-SQL, SaaS, ETL, SSIS, SSRS, Quality Assurance, Crystal Reports, Business Analysis, Microsoft Office, Excel, VBA, SQL Server, SQL*Plus, Visio, Project Management
Education
Community College of Allegheny County
AS, Computer Science
PNC January 2013 - Present
PNC February 2015 - Present
PNC Bank September 2006 - Present
Master Networks 2015 - 2015
PNC January 2011 - December 2012
Citizens Bank 2006 - 2007
Skills
Small Business Lending, Loans, Banking, Consumer Lending, Small Business, Deposits, Leadership, Coaching, Retail Banking, Cross Selling, Management, Loan Origination, Credit Analysis, Treasury Management, Cash Management, Risk Management, Refinance, Credit, Finance, Strategic Financial..., Branch Banking, Home Equity Loans, Bank Secrecy Act, Treasury Services, Financial Analysis, Relationship Management, Client Relations Skills, Branch Management, Credit Cards, Mortgage Lending, Time Management, Credit Risk, Financial Services, Lines Of Credit, FHA, Private Banking, SBA, Customer Service, Team Building, Sales, Public Speaking, Sales Management, Marketing, Marketing Strategy, Event Planning
Education
College of the Mainland
Wells Fargo Advisors 2014 - Present
Citizens Bank 2012 - 2014
Citizens Bank 2011 - 2012
Citizens Bank 2009 - 2011
HSBC Consumer & Mortgage Lending 2003 - 2009
HSBC Consumer & Mortgage Lending (HFC/Beneficial) 1997 - 2003
Skills
Financial Advisory, Investment Planning, Financial Services, Wealth Management, 401k Rollovers, Retirement Planning, Mutual Funds, Insurance, Annuities, Stocks, Bonds, Investments
Education
University of Massachusetts Dartmouth
Bachelor of Arts, Sociology
Community College of Rhode Island
Associates, Law Enforcement
Envision Technology Advisors April 2015 - Present
Citizens Bank November 2014 - March 2015
CVS Health July 2014 - October 2014
GTECH S.p.A. January 2014 - July 2014
Providence Physical Therapy 2009 - 2013
GTECH S.p.A. April 2010 - May 2010
Skills
Microsoft Office, Computer Hardware, Troubleshooting, Technical Support, Customer Service, Networking, Help Desk Support, Bilingual-English/Spanis..., HTML 5, Computer Repair, Microsoft Word, PowerPoint, Software Installation, Internet Security, Laptops, Teamwork, Microsoft Excel, Public Speaking, CSS Javascript, Desktop Application..., Computer Program, Computer Networking
Education
Year Up 2013 — 2014
Information Technology
Community College of Rhode Island 2010 — 2015
Associate's degree, General Studies
Doylestown Health July 2015 - Present
Wesley Enhanced Living June 2015 - Present
Citizens Bank July 2014 - February 2015
Tradesmen Renovation Company February 2012 - July 2014
TD August 2010 - February 2012
Wachovia Bank., NA June 2007 - July 2009
PNC August 2006 - January 2007
American Outfitter October 2004 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Sales, Finance, Banking, Time Management, Management, CRM, Leadership, Event Planning, Social Networking, Financial Analysis, Credit, Data Entry
Education
Penn State University
Bachelor of Arts (B.A.), Psychological and Social Science
Community College of Philadelphia
Education (A.A), Mid-Level, Teacher Education (U.S Grading System/ 6-8)
American Red Cross Nurse Assistant Training
Nurse Assistant Certification, Nurse Assistant
BOROUGH OF BELLEVUE June 2014 - Present
Citizens Bank December 2011 - Present
Citizens Bank August 2011 - Present
Fidelity Bank, PaSB August 2008 - June 2011
Mojo Bistro May 2006 - April 2008
Skills
Sales Management, Customer Service..., Operations Managment, Auditing, Group Policy, Operations Management, Banking, Loans, Credit, Training, Financial Analysis, Consumer Lending, Mortgage Lending, Risk Management, Lines Of Credit, Call Centers, Customer Satisfaction, Customer Experience, Small Business Lending, Outlook, Customer Retention
Education
Community College of Allegheny County 2002 — 2003
Some College, General Studies
Nortgate Jr. Sr. 1996 — 2002
Highschool, General Studies
Citizens Bank September 2014 - June 2015
Gap July 2014 - December 2014
Bucci Insurance Group November 2013 - February 2014
Gap Inc./Old Navy November 2010 - November 2013
The Center for Sexual Pleasure and Health August 2012 - December 2012
City of Providence April 2010 - August 2010
Saint Raphael Academy June 2009 - September 2009
LUSH FRESH HANDMADE COSMETICS November 2008 - December 2008
YMCA of Greater Providence June 2006 - August 2008
Planned Parenthood of Southern New England, Inc. August 2006 - June 2007
Skills
Microsoft Office, Customer Service, English, Creative Writing, Windows, Teaching, Writing, Editing, Social Media, Press Releases, Public Speaking, Sexuality Education, Community Outreach, Women's Health, WordPress, Research, MailChimp, Employee Training, Google Docs, Blogging
Education
La Salle Academy 2003 — 2007
University of Rhode Island 2012 — 2014
Bachelor of Arts (BA), Writing & Rhetoric
Columbia College Chicago
Fiction Writing
Hollins University
Citizens Bank March 2013 - May 2014
Stein Mart September 2006 - July 2012
Stein Mart January 2003 - July 2012
Stein Mart January 2003 - September 2006
Skills
Retail, Customer Service, Loss Prevention, Forecasting, Inventory Management, Sales, Store Management, Merchandising, P&L, Profit, Visual Merchandising, Customer Satisfaction, Budgets, Microsoft Excel, Management, Retail Sales, Leadership, Inventory Control, Team Building, Time Management
Education
Community College of Philadelphia 2013 — 2017
Psychology
Fairfield High School 1979 — 1982
General Studies
TD Bank September 2013 - Present
TD Bank June 2010 - September 2013
TD Bank October 2005 - June 2010
TD Bank October 2003 - October 2005
Citizens Bank October 2002 - June 2003
Citizens Bank December 2001 - October 2002
BNY Mellon May 1999 - December 2001
BNY Mellon 1995 - 1999
Skills
Banking, Credit Analysis, Financial Analysis, Insurance, Administration, Loans, Finance, Analysis, Retail Banking, Commercial Lending, Management, Business Development, Sales, Small Business Lending, Credit, Commercial Banking, Mortgage Lending
Education
Holy Family University 2009 — 2012
M.B.A., Finance
Drexel University 2006 — 2009
Bachelor of Science, General/Business Administration
Community College of Philadelphia 2003 — 2005
Associates of Applied Science, Paralegal Studies
PNC October 2014 - Present
Citizens Bank 2009 - 2014
Wachovia Bank 2007 - 2008
Wachovia Bank 2005 - 2007
Wachovia Bank October 2003 - June 2005
Wachovia Securities June 2002 - September 2003
Prudential Securities June 1999 - May 2002
Bear Stearns June 1998 - May 1999
Skills
Coaching, Business Credit, Retail Credit Trained, Team Building, Sales Management, Production Management, Product Management, Marketing Strategy, Product Marketing, Commercial Banking, Retail Banking, Banking Relationships, Banking, Professional Networking, Relationship Development, Salesforce.com, Sales Process, Training & Development, Staff Training, Small Business Lending, Cross Selling, Risk Management, Portfolio Management, Refinance, Investments, Wealth Management, Training, Building Relationships, Recruiting, Cold Calling, Commercial Mortgages, Asset Based Lending, Talent Acquisition, SBA, Credit Risk, Financial Services, Relationship Management, Mortgage Lending, Consumer Lending, Loans, Loan Origination, Credit Analysis, Lines Of Credit, Sales, Credit, Commercial Lending, Finance, Residential Mortgages, Customer Service, Leadership
Education
Penn State University 1995 — 1999
BA, Economics
Columbia University in the City of New York 1997 — 1998
Visiting Student, Economics
Bank of America December 2009 - Present
Securitas Security Services INC February 2008 - December 2009
Citizens Bank February 2008 - December 2009
Winn-Dixie Stores August 2005 - March 2008
Education
Community College of Rhode Island 2008 — 2011
A.S, Networking
McArthur Senior High School 2003 — 2005
Fine arts and photography
Human Arc October 2011 - Present
PNC Bank October 2010 - October 2011
Charter One Bank June 2010 - September 2010
Charter One Bank November 2006 - September 2010
Charter One Bank November 2006 - October 2008
Citizens Bank September 2003 - November 2006
Pressely Ridge Center for Autism September 2001 - September 2003
Skills
Leadership, Time Management, Underwriting, Process Improvement, Sales, Strategic Planning, Team Building, Customer Service, Human Resources, Banking, Microsoft Office
Education
Community College of Allegheny County 2004 — 2005
Associates, Business Administration
Penn State University 1998 — 2002
Human Development and Family Studies
Hampton High school
Hampton High school
Hampton High school
Granite Telecommunications January 2015 - Present
US Army May 2005 - July 2013
Citizens Bank April 2003 - December 2004
Skills
Management, Quantitative Analytics, SQL, Economics, Statistics, Leadership, Managerial Economics, Trend Analysis, Stata, Customer Service, Cost Accounting, Training, Budgets, Microsoft Office, Banking, Financial Analysis, Financial Risk, IQ, Microsoft Excel, Supervision, Water Treatment, Accounting, Team Building, Public Speaking, Supervisory Skills, Outlook, Microsoft Word, Operations Management, Administrative..., Inventory Management, Risk Management, Accounts Receivable, Sales, Project Management, Microsoft SQL Server, SAP
Education
Northeastern University 2014 — 2016
Master of Science, Commerce and Economic Development
Nova Southeastern University 2013 — 2014
Master of Business Administration (M.B.A), Management, 3.61
Colorado Technical University 2011 — 2012
Bachelor of Science (BS), Business Administration and Finance, 3.1
Johnson & Wales University 2002 — 2004
Finance and Financial Management Services, 3.1
KVH Industries, Inc. May 2014 - Present
Waters July 2013 - May 2014
Deloitte September 2010 - July 2013
Deloitte September 2008 - August 2010
Citizens Bank March 2007 - September 2008
Copperwood Real Estate & Builders January 2003 - September 2008
Deloitte June 2007 - August 2007
RSM McGladrey June 2006 - August 2006
Skills
CPA, Accounting, Financial Analysis, Auditing, Finance, SEC filings, Sarbanes-Oxley Act, Budgets, Financial Accounting, Accounting Applications, Corporate Finance, Managerial Finance, Forecasting, Real Estate, Investment Properties, Municipalities
Education
College of the Holy Cross 2004 — 2008
Bachelor of Arts, Economics & Accounting, 3.7
Citizens Bank April 2013 - Present
MSOA May 2012 - September 2013
PNC Financial Services September 2003 - September 2012
Skills
Management, Banking, Retail Banking, Credit, Loans, Sales, Customer Service, Sales Management, Leadership
Education
Community College of Allegheny County 2001 — 2003
Business/Corporate Communications
Generalized financial June 2014 - Present
Citizens Bank June 1995 - November 2013
Old Stone Bank December 1990 - June 1995
Teknor-Apex 1994 - 1995
AT&T Communications October 1987 - December 1989
Skills
Disaster Recovery, CA-7, UCC7, CICS, Security, Risk Management, Data Center, Business Continuity, Databases, Technical Support, Business Analysis, UNIX Fundamentals, Training, Information Technology, Unix, ITIL, SDLC, Vendor Management, Management, Operating Systems
Education
Citizens Bank / CA Training 2006 — 2006
Unix Certification, Unicenter Enterprise CA-7 Job Management Tool
Rhode Island College 1980 — 1984
BS, Computer Science / Management
Community College of Rhode Island 1977 — 1980
AS, Instrumentation / Electronics
VP RBS Citizens September 2013 - October 2014
RBS Citizens Group March 2012 - March 2014
Citizens Bank May 2010 - February 2013
Citizens Bank January 2007 - May 2010
Skills
Coaching, Leadership, Performance Management, Sales, Sales Management, Customer Oriented, Wealth Management, Problem Solving, Networking, Team Building, Customer Retention, Mortgage Lending, Consumer Lending, Customer Satisfaction, Cross Selling, Lines Of Credit, Customer Experience, Relationship Management
Education
Community College of Philadelphia
Citizens Bank November 2014 - Present
Skills
Real Estate, Mortgage Lending, Loans, Sales, Customer Service, Networking, Referrals, Purchasing, Team Building, Leadership, Management, Training, Sales Management, Sales Operations, Inventory Management, Retail, Investments, Hiring, Business Development, New Business Development, Marketing
Education
Robert Morris University 1998 — 2001
Associates, Business Management
Community College of Allegheny County 1997 — 2000
Associates, Arts and Science
Progreso Latino, Inc. August 2015 - Present
Blue Cross Blues Shield of Rhode Island October 2014 - Present
Blue Cross Blues Shield of Rhode Island August 2013 - October 2014
First Realty Management June 2013 - August 2013
Blue Cross & Blue Shield of Rhode Island October 2012 - May 2013
Delta Dental of Rhode Island June 2011 - August 2012
Steiff North America February 2011 - May 2011
The Home Depot August 2010 - February 2011
Citizens Bank August 2009 - May 2010
CVS Pharmacy January 2009 - July 2009
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Project Management, PowerPoint, Strategic Planning, Health Insurance, Business Analysis, Negotiation, Commercial Insurance, Team Building, Office 2010, Public Speaking, Leadership, Visio, Sales, Social Networking, Training
Education
Community College of Rhode Island 2015 — 2017
Associate's degree, Business Administration and Management, General
Year Up, Inc 2008 — 2009
Technical Certificate; B.S, Information Technology; Business Management
Shea High School 2004 — 2007
High School Diploma, General Studies
Citizens Bank June 2015 - Present
Michael Kors March 2013 - Present
Michael Kors January 2010 - March 2013
Skills
Visual Merchandising, Merchandising, Fashion, Window Displays, Retail Sales, Loss Prevention, Store Operations, Sales, Inventory Management, Customer Service, Handbags, Driving Results, Inventory Control, Product Knowledge, Apparel, Styling, Store Management, Luxury Goods, Trend Analysis, Clienteling, POS, Microsoft Excel, Retail, JDA, Mannequin Styling, Trend, New Store Openings, Trend Forecasting
Education
Colorado Technical University
Bachelor of Applied Science (B.A.Sc.), Accounting
Strayer University December 2014 - Present
Charlotte Russe September 2013 - October 2014
University of Pittsburgh January 2013 - May 2013
Allegheny County Family Division June 2010 - June 2012
Citizens Bank March 2009 - June 2010
Skills
Childcare, Cpr Certified, Microsoft Office, 10 Key, Public Speaking
Education
University of Pittsburgh 2011 — 2015
Bachelor of Science (B.S.), Natural Science/Pre-Med
Universidad Veritas 2013 — 2013
Spanish Language with Concentration on Medicine
Community College of Allegheny County 2008 — 2011
Transfer Program, Liberal Arts
Spelman College 2006 — 2007
N/A, Biochemistry
ChildCare Careers September 2014 - February 2015
Citizens Bank 2008 - 2014
Starbucks July 2006 - March 2008
Lionel Jones Dental Office September 2002 - May 2006
Skills
Customer Service, Banking, Sales, Public Speaking, Customer Satisfaction, Time Management, Microsoft Office, Data Entry, Outlook, Organizational..., Cash Management, Account Management, Records Management, Patient Safety, Appointment Scheduling
Education
Philadelphia University 2014 — 2016
Bachelor of Science (B.S.), Behavioral and Health Services
Community College of Philadelphia 2003 — 2008
Associate of Arts (A.A.), Social and Behavioral Science
Citizens Bank January 2015 - Present
RBS Citizens Group September 2011 - Present
Axis Technology LLC October 2010 - September 2011
Fidelity Investments May 1987 - July 2010
Fidelity Investments 2008 - 2009
Fidelity Investments January 1998 - January 2008
Fidelity Investments 1993 - January 1998
Fidelity Investments 1987 - 1993
COMPUGRAPHIC CORPORATION 1983 - 1987
SAVINGS BANK LIFE INSURANCE 1980 - 1983
Skills
SDLC, Vendor Management, IT Strategy, Program Management, Integration, Business Analysis, Business Intelligence, Data Warehousing, Enterprise Software, Requirements Analysis
Education
College of the Holy Cross 1976 — 1980
B.A, English
WPI
Computer Science
TD September 2013 - Present
Columbia University in the City of New York July 2013 - Present
RPI Rugby Alumni Association April 2012 - Present
JPMorgan Chase June 2011 - July 2012
First Niagara Bank February 2010 - June 2011
Albany Environmental Consultants LLC June 2007 - February 2010
Citizens Bank August 2006 - June 2007
HDR December 2005 - August 2006
Skills
Banking, Sales, Customer Service, Microsoft Excel, Data Analysis, Investments, Mortgage Lending, Team Leadership, Customer Satisfaction, Project Management, Portfolio Management, Consumer Lending, Problem Solving, Microsoft Word, Insurance, Commercial Banking, Customer Retention, Cross Selling, Team Management, Commercial Lending, Windows 7, Apple OS, Project Estimation, Building Inspections, Event Planning, Organizational..., Social Media
Education
Columbia University in the City of New York 2013 — 2016
Bachelor's degree, Financial Economics
Dutchess Community College 2013 — 2013
Associate of Science (A.S.), Business Administration and Management, General, 3.77
Rensselaer Polytechnic Institute 2002 — 2005
Civil Engineering
John Jay High School 1998 — 2002
Citizens Bank 2013 - Present
HE Luck Consulting 2004 - 2013
Agency for Jewish Learning 2006 - 2009
Arthritis Foundation, Western Pennsylvania Chapter 1999 - 2004
Arthritis Foundation, Metro Washington DC Chapter 1998 - 1999
Arthritis Foundation, Western Pennsylvania Chapter 1993 - 1998
Robert Morris University 1993 - 1997
Arthritis Foundation, Western Pennsylvania Chapter 1991 - 1993
Arthritis Foundation, Western Pennsylvania Chapter 1989 - 1991
Education
Robert Morris University 1992 — 1993
Master of Science (M.S.), Business Education
Robert Morris University 1988 — 1992
Bachelor of Science in Business Administration
Community College of Allegheny County 1984 — 1988
Associate in Science in Culinary Arts, Westin William Penn Apprentice
New York Life Insurance Company May 2015 - Present
Maine State Museum December 2013 - January 2014
Citizen's Bank June 2013 - August 2013
Preserve Rhode Island October 2011 - August 2012
Que Pasa June 2011 - September 2011
Skills
Microsoft Office, Team Coordination, Strategic Leadership, Microsoft Technologies, Communication, Accounting, Financial Analysis, Time Management, Social Media, Public Speaking, Social Media Marketing, Microsoft Excel, Microsoft Word, Teamwork, Operations Management, Sales, Social Networking, Corporate Finance, Project Management, Management, Marketing Strategy, Leadership, Negotiation, Team Leadership, Business Strategy, Project Planning, Customer Service, New Business Development
Education
University of Rhode Island - College of Business Administration 2011 — 2015
Bachelor's Degree, Business Administration and Management, General; Focus in Finance/Accounting, Senior
University of Rhode Island 2011 — 2014
Bachelor Of Science, General Business, Focus in Accounting
Rocky Hill School 2003 — 2009
High School
Columbia University in the City of New York
Uconn-storrs
Citizens Bank April 2010 - Present
The Mergis Group July 2009 - April 2010
GTECH S.p.A. October 2008 - July 2009
Skills
Banking, Financial Services, compliance, Risk Management, Regulatory Requirements, Internal Controls, Internal Audit, I-9 Compliance, User Acceptance Testing, Contract Management, College Recruiting, Background Checks, Human Resources, Operational Risk..., Applicant Tracking..., Credit Cards, Recruiting, Operational Risk, PeopleSoft, Reference Checking
Education
Colorado Technical University 2008 — 2009
Master of Business Administration (MBA), Human Resources Management and Services
University of Rhode Island 2003 — 2007
Bachelor of Arts (BA), Psychology
Power Home Remodeling Group June 2014 - Present
Power Home Remodeling Group June 2014 - Present
CSC Paymaster INC. January 2013 - May 2014
BankRI September 2011 - January 2013
BankRI July 2010 - September 2011
Citizens Bank March 2007 - June 2010
Bankers Life and Casualty September 2006 - May 2007
Skills
Sales, Customer Service, Banking, Loans, Cross Selling, Account Management, B2B, Management, Phone Skills
Education
Colorado Technical University 2004 — 2006
West Warwick High School 2000 — 2004
High School Diploma, Business
Citizens Bank May 2014 - Present
Citizens Bank September 2010 - May 2014
Boston Financial Data Services October 2007 - September 2010
DK PC Repair September 2003 - September 2010
Boston Financial Data Services September 1999 - October 2007
Boston Financial Data Services September 1999 - March 2007
Skills
VMware, Windows 7, Disaster Recovery, Information Technology, Vendor Management, Operating Systems, SCCM, Active Directory, Troubleshooting, Virtualization, XP, Software Documentation, System Administration, Windows Server
Education
Community College of Rhode Island 2006 — 2011
Certificate, Web Site Development
Community College of Rhode Island 1996 — 1998
A.S., Computer Programming
Wheeler & Associates, CPAs, PC December 2012 - Present
Ivie & Associates July 2012 - October 2012
The Palmetto Bank January 2006 - May 2007
Jefferies & Company, SG Cowen & Co., Robertson Stephens* January 2000 - November 2005
Citizens Bank 1999 - 1999
Policy Management Systems Corporation 1995 - 1999
Skills
Music Education, Microsoft Office, Marketing Communications, Lotus Notes, InDesign, Voice Over, Vocalist, Acting, Microsoft Word, PowerPoint, Microsoft Excel, Access, Outlook, Secretarial Skills, Executive..., Business Process..., Teleconferencing, Manage Client...
Education
University of South Carolina-Columbia 1990 — 1992
Master of Music, Vocal Performance
Columbia College (SC) 1984 — 1988
Bachelor of Music, Music Teacher Education
Bob Jones Academy
Bob Jones Academy
BNY Mellon December 2014 - Present
BNY Mellon February 2008 - October 2013
Citizens Bank November 2001 - February 2008
Skills
Taleo, PeopleSoft, Lotus Notes, Outlook, E-Verify, PowerPoint, Microsoft Word, Meeting Scheduling, Customer Service, Teamwork, Lexis Nexis, Interviews
Education
University of Phoenix 2004 — 2007
Bachelor of Science, Business Management
Community College of Beaver County 1992 — 1995
Associate of Science (AS), Professional Pilot
Citizens Bank February 2015 - Present
Citizens Bank March 2012 - April 2013
Well Fargo Bank September 2010 - March 2012
Wells Fargo August 2008 - September 2010
Education
Community College of Philadelphia 2014 — 2018
Psychology
Fidelity Investments June 2014 - Present
Fidelity Investments July 2013 - June 2014
Fidelity Investments November 2012 - May 2013
Citizens Bank January 2012 - November 2012
Fidelity Investments 2005 - 2011
Fidelity Investments 2002 - 2005
Forrester Research 2001 - 2002
Fidelity Investments 1999 - 2001
Fidelity Investments 1996 - 1999
Symmetrix 1993 - 1996
Skills
Financial Services, Cross-functional Team..., Strategy, Management, Analytics, Competitive Analysis, Business Analysis, Customer Satisfaction, Business Process..., Analysis, Change Management, Process Improvement, Savings, Portfolio Management, Program Management, Securities, Product Development, Forecasting, CRM, Market Research, Strategic Planning, Integrated Marketing, Mergers & Acquisitions, Business Process, Consulting, Business Intelligence, Enterprise Software, Executive Management, Governance, Project Planning
Education
Columbia University - Columbia Business School 1992 — 1993
MBA, Marketing, Management, Finance
Rensselaer Polytechnic Institute 1981 — 1985
BS, Mechanical Engineering
PNC Wealth Management May 2014 - Present
M&T Bank September 2007 - May 2014
Citizens Bank October 2004 - September 2007
American Express March 2004 - October 2004
Skills
Loans, Banking, Credit, Consumer Lending, Small Business Lending, Retail Banking, Lines Of Credit, Cross Selling, Credit Risk, Investments, Cash Management, Refinance, Customer Service
Education
Community College of Allegheny County
Human Resources Management and Services
Retired from Mortgage Industry June 2015 - Present
Mortgage Network, Inc. June 2012 - May 2015
NE Moves Mortgage March 2011 - May 2012
Mortgage Network, Inc. January 2002 - February 2011
McCall & Almy January 1996 - December 2001
Citizens Bank September 1990 - December 1995
Skills
Loan Origination, Residential Mortgages, First Time Home Buyers, FHA financing, VA loans, Refinance, Mortgage Banking
Education
College of the Holy Cross
Carnegie Learning July 2014 - Present
REI April 2014 - September 2014
ModCloth October 2013 - February 2014
AIReS February 2012 - May 2013
ServiceLink January 2011 - February 2012
Citizens Bank March 2008 - October 2010
Caribou Coffee August 2005 - March 2008
Skills
Customer Service, Banking, Manage Client..., Oracle Reports, Microsoft Office, Research, Microsoft Excel, Accounts Payable, Data Entry, Credit, Account Reconciliation, Outlook, Training, Retail, Telephone Skills, Auditing, Finance, Process Improvement, Sales, Customer Satisfaction, Strategic Planning, CRM
Education
Community College of Allegheny County 2004 — 2009
Psychology
Citizens Bank November 2014 - Present
The Yankee Candle Company, Inc. November 2014 - Present
LunaKnits June 2014 - Present
Citizens Bank May 2013 - November 2014
Yankee Candle Company April 2010 - January 2013
Ocean State Job Lot September 2008 - January 2010
Cumberland Farms June 2003 - May 2008
US Fish and Wildlife Service May 2006 - August 2006
University of Rhode Island May 2005 - August 2005
Skills
Customer Service, QuickBooks, Sales, Microsoft Office, Telephone Skills, Outlook, Microsoft Word, Online Research, Data Entry, Management, POS, Written Communication, Google Docs, Phone Etiquette, Email Etiquette, Branch Operation, Retail Banking, Organization Skills, Online Sales, Marketing, Social Media Marketing, Home Based Business, Hand Knitting
Education
Community College of Rhode Island 2011 — 2013
Assoc, Marketing, 3.9 GPA
University of Rhode Island 2003 — 2007
BS, Environmental Science and Management
Citizens Bank February 2004 - Present
GMAC Commercial Finance March 2002 - January 2004
PureMarkets Corporation 2000 - 2002
Bank of America 1992 - 2000
CheckFree 1991 - 1992
Barclays 1986 - 1991
StorageTek 1982 - 1986
Skills
Loans, Portfolio Management, Leases, Syndications, Real Estate, Asset Based Lending, Commercial Lending, Credit Analysis, Underwriting, Credit, Financial Structuring, Banking, Loan Origination, Structured Finance, Finance, Commercial Banking, Capital Markets
Education
University of Northern Colorado 1984 — 1985
MBA, Business Administration
Colorado State University 1978 — 1982
BS, Finance
Citizens Bank February 2015 - Present
TD April 2012 - Present
Kaplan June 2006 - Present
TD Bank October 2007 - April 2012
American Express January 2006 - September 2007
JPMorgan Chase May 1999 - July 2005
Skills
Financial Modeling, Mergers, Due Diligence, Financial Analysis, Strategic Planning, Risk Management, Private Equity, Financial Services, Portfolio Management, Finance, Asset Managment, Banking, Project Management, Program Management, Corporate Finance, Capital Markets, Leadership, Analysis, Business Strategy, Financial Markets, Mergers & Acquisitions, Strategy, Valuation, Asset Management, Strategic Financial..., Forecasting, Financial Reporting, Analytics
Education
Columbia University - Columbia Business School 1998 — 2000
MBA, Finance
University of Virginia School of Law 1992 — 1995
Doctor of Law (J.D.)
New York University 1988 — 1992
BS, Accounting
Windsor Financial Group May 2013 - Present
Beneficial Bank October 2005 - February 2013
Citizens Bank October 2003 - October 2005
Skills
Loans, Credit, Consumer Lending, Retail Banking, Loan Origination, Financial Services, Finance, Life Insurance, Disability Insurance, Real Estate
Education
Community College of Philadelphia 1997 — 1999
W. P. Carey Inc. May 2014 - Present
RBC Capital Markets July 2011 - May 2014
Jordan Edmiston Group May 2010 - July 2010
Citizens Bank September 2007 - July 2009
Capital One July 2004 - August 2007
Education
Columbia Business School 2009 — 2011
Master of Business Administration (MBA), Finance, Real Estate
Trinity College-Hartford 2000 — 2004
Bachelor of Arts (BA), Economics, Formal Organizations
Citizens Bank June 2011 - Present
102nd Network Warfare Squadron, RI Air National Guard 1995 - Present
State Street Corporation August 2010 - June 2011
State Street Global Advisors (SSgA) July 2001 - August 2010
Stream International 1996 - 2000
Skills
CISSP, Information Security, Business Continuity, Disaster Recovery, Security, Information Security..., Vulnerability Assessment, Active Directory, Information Assurance, Windows Server, Intrusion Detection, Security Management, Security Clearance, DoD, Infrastructure, CISA, Computer Security, Network Security, Vulnerability Management, Information Technology, IT Management, ISO 27001, ITIL, IT Strategy, Virtualization, IT Operations, VMware, COBIT, CISM, Security Audits, Risk Management, Servers, Risk Assessment, Auditing, IT Audit, PCI DSS, Penetration Testing
Education
Community College of Rhode Island
New England Institute of Technology
BNY Mellon August 2012 - Present
BNY Mellon August 2012 - Present
Citizens Bank September 2011 - July 2012
Staffmark November 2010 - February 2011
Randstad CPE February 2010 - September 2010
Urban Settlement, Inc March 2009 - June 2009
EDMC January 2009 - February 2009
Fiserv Lending Solutions February 2003 - September 2007
US Property & Appraisal Services Corp December 1996 - September 2002
General Accident Insurance April 1992 - November 1996
Skills
Customer Relations, Insurance, Typing, Customer Service, Outlook, Microsoft Office, Word, Scheduling, Administrative Support, Data Entry, Lotus Notes, Problem Solving, Telephone Skills, Mortgage Lending, Access
Education
Community College of Allegheny County 1984 — 1984
none, Word Processing
Pathfinder School Clerical Vocational 1981 — 1983
Clerical Office Skills, diploma
Upper St. Clair High School 1979 — 1983
Diploma, general courses
Citizens Commercial Banking 2011 - Present
Citizens Commercial Banking 2011 - Present
Citizens Bank 2000 - 2011
Fleet Bank 1995 - 2000
Skills
Retail Banking, Commercial Banking, Small Business Lending, Loans, Commercial Lending, Banking, Leadership, Team Building, Credit, Middle Market, Asset Based Lending, Financial Services, Credit Analysis, Credit Risk, Portfolio Management
Education
College of the Holy Cross 1982 — 1986
Bachelor of Arts (BA), Mathematics
Northeastern University 1990 — 1994
Master of Business Administration (M.B.A.), Finance, General
Ocwen Financial Corporation - US July 2015 - Present
Citizens Bank April 2013 - June 2015
Capital One October 2011 - April 2013
SunTrust Bank December 2008 - October 2011
Bank of America (formerly Countrywide Bank) January 2008 - December 2008
Countrywide Bank September 2006 - December 2007
Countrywide Bank July 2005 - August 2006
Skills
Financial Analysis, Financial Reporting, Finance, Forecasting, Accounting, Auditing, Sarbanes-Oxley Act, Process Improvement, Banking, Mergers & Acquisitions, Budgets, Internal Audit, Business Intelligence, Management, Analysis, Internal Controls
Education
Columbia Southern University 2008 — 2010
MBA, Business Administration
Institute of Tourism & Hotel Management 1996 — 1997
Diploma, Tourism Management
CBU 1993 — 1996
Bachelors, Accounting
Liberty Mutual Insurance February 2015 - Present
MIT January 2013 - Present
Alcion Ventures August 2012 - January 2015
CB Richard Ellis January 2011 - August 2011
CB Richard Ellis February 2010 - January 2011
Citizens Bank June 2007 - January 2010
CB Richard Ellis January 2007 - April 2007
CB Richard Ellis 2006 - 2006
Skills
Real Estate Economics, Portfolio Management, Credit Analysis, Economic Research, Real Estate, DCF, Real Estate Development, Disposition, Asset Managment, Underwriting, Real Estate Financing, Due Diligence, Asset Management, Investments, Commercial Real Estate, Valuation, Finance, Investment Properties, Capital Markets, Financial Modeling, Financial Analysis
Education
Massachusetts Institute of Technology 2011 — 2012
M.S., Real Estate Development
College of the Holy Cross 2003 — 2007
B.A., Economics, Philosophy
Citizens Bank February 1977 - Present
Skills
Underwriting, Credit, Loans, Finance, Consumer Lending, Credit Analysis, Credit Risk, Commercial Lending
Education
Community College of Rhode Island
AS, Business Administration
H.J. Heinz Company October 2008 - Present
H.J. Heinz Company July 2004 - September 2008
Citizens Bank September 2002 - July 2004
Mellon/Citizens Bank October 2000 - October 2002
Mellon/Citizens Bank October 1998 - September 2000
Mellon/Citizens Bank September 1994 - October 1998
Mellon/Citizens Bank October 1991 - September 1994
Skills
Banking Operations, Fraud Investigations, Fraud Prevention, Fraud Analysis, Internal Audit, Compliance Audits, Financial Analysis, Training & Development, Consumer Products, Customer Service, Customer Retention, Customer Acquisition, Customer Satisfaction, Retail Banking, Account Reconciliation, Quality Auditing, Leadership, Sales Operations, People Skills, Employee Training
Education
Community College of Allegheny County 1988 — 1990
Court Reporting/Court Reporter
Waynesburg College 1985 — 1987
Elementary Education, Elementary Education
Mt. Lebanon Sr. High School 1981 — 1985
High School Diploma, General Studies
CareFirst BlueCross BlueShield January 2015 - Present
Susquehanna Bank October 2012 - Present
Citizens Bank October 2011 - October 2012
Hanover Hospital August 2009 - February 2010
Sterling Financial Corporation July 2002 - August 2008
Skills
Customer Service, Underwriting, Sales Management, New Business Development, Credit Analysis, Customer Relations, Negotiation, Loan Origination, Networking, Sales Presentations, Leadership, Sales, CRM, Business Development, Banking, Financial Services
Education
Lancaster General College 2010 — 2011
A.A, Radiography
Colorado Technical University 2007 — 2008
Bachelor of Science (BS), Business Administration and Management, General
Harrisburg Area Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Accounting and Business/Management
State Street November 2010 - Present
Citizens Bank March 2006 - November 2010
FleetBoston Financial 1999 - 2004
Skills
Derivatives, Banking, Treasury, Financial Services, Credit Analysis, Credit, Financial Risk, Equities, Investments, Treasury Services, Financial Analysis, Interest Rate Risk..., Portfolio Management, Treasury Management, Risk Management, Bloomberg, Capital Markets, Financial Modeling, Fixed Income
Education
Harvard University 2004 — 2005
MPA, Economics
Columbia University in the City of New York 1981 — 1985
1985, Political Science
Taylor Wealth Management Partners January 2014 - Present
Citizens Bank March 2013 - January 2014
Granite Investment Advisors 2003 - March 2013
White Mountain Investment 1996 - 2003
Osram Sylvania 1994 - 1996
YBP Library Services 1988 - 1994
Data General 1985 - 1988
Skills
Client Relations, Marketing Communications, Project Management, RFP, Event Planning, Advertising, Financial Services
Education
College of the Holy Cross 1979 — 1983
BA
Université Paris-Sorbonne 1981 — 1982
Citizens Bank May 2012 - Present
Citizens Bank May 2011 - May 2012
Fidelity Investments December 2009 - February 2011
Fidelity Investments June 2005 - December 2009
Fidelity Investments June 2003 - June 2005
Fidelity Investments March 2001 - June 2003
Skills
SDLC, Requirements Analysis, Visio, Business Analysis, SQL, Unix, Vendor Management, SharePoint, Agile Methodologies, Requirements Gathering, Oracle, Software Project..., ITIL, Process Improvement, Microsoft SQL Server, Data Warehousing, Quality Assurance, Security, Systems Analysis
Education
Community College of Rhode Island
Associates Degree, Computer Science
Community College of Rhode Island
Associates Degree, Liberal Arts
Smithfield High
Citizens Bank August 2015 - Present
Comcast September 2013 - August 2015
ComDoc, Inc. February 2013 - August 2013
AT&T Mobility September 2009 - January 2013
RadioShack March 2009 - September 2009
Circuit City March 2004 - March 2009
Skills
B2B, Retail, Social Media, Customer Service, Store Management, Microsoft Office, Facebook, Social Media Marketing, Sales, PowerPoint, Strategic Sales Plans, Sales & Marketing..., Small Business, Customer Satisfaction, Cold Calling, Direct Sales, Account Management, Sales Process, Sales Management, Leadership, Marketing, Time Management, Sales Presentations, New Business Development, Email Marketing, Solution Selling, Outlook, Microsoft Word, Salesforce.com, Selling, Marketing Strategy, Training, Inventory Management, Business Development, Recruiting, Telecommunications, Strategic Planning, Coaching, Teamwork, Sales Operations, Lead Generation, Interviews, Customer Experience, Qualifying Prospects, Deal Closure, Building Relationships, Outside Sales, Selling Skills
Education
Community College of Allegheny County 2006 — 2008
Citizens Bank June 2014 - Present
DirectPay & HR Services LLC November 2012 - December 2013
Invado International October 2011 - 2012
Mary Kay, Inc. March 2009 - 2011
Conco Systems Inc January 2005 - February 2008
Skills
Entrepreneurship, Skin Care, Customer Service, Sales, Strategic Planning, Account Management, Project Management, Sales Management, Negotiation, Process Improvement, Budgets, Marketing Strategy, Microsoft Office, Recruiting, Marketing, New Business Development, Business Development, Leadership, Team Building, Management
Education
Duquesne University 2006 — 2010
BS, Leadership and Communication
Community College of Allegheny County 2002 — 2004
Associate's degree, Business Administration and Management, General
MOO July 2015 - Present
American Arbitration Association June 2012 - July 2015
Vertive, LLC - Creator and Publisher of Offers.com August 2009 - March 2012
SafePlace January 2009 - June 2011
Guaranty Bank (Acquired by BBVA Compass Bank) January 2008 - January 2009
Citizens Bank November 2005 - May 2007
Citizens Bank September 2004 - November 2005
Citizens Bank July 2000 - September 2004
Skills
Technical Writing, Web Content Management, Curriculum Design, Training, Editing, Content Development, Employee Training, Project Management, Process Improvement, User Experience, Research, Coaching, Web Content, Instructional Design, Customer Service, Copy Editing, Social Media, Proofreading, Content Management, SEO, Facebook, Team Building, Microsoft Word, Program Management, HTML
Education
Rhode Island College 2002 — 2005
B.A.
Community College of Rhode Island 1998 — 2002
A.A.
Dollar Bank July 2005 - Present
Citizens Bank July 2002 - July 2005
Franklin Regional School District/Pittsburgh Public Schools May 2001 - July 2002
Penn Hills YMCA June 1998 - July 2002
Skills
Training, Customer Service, Management, Consumer Lending, Branch Management, Branch Banking, Deposits, Coaching, Team Building, Employee Training, Customer Retention, Leadership, Relationship Management, Sales Management, Banking, Credit, Mortgage Lending, Sales, Loans, Financial Analysis, Retail Banking
Education
Indiana University of Pennsylvania 1997 — 2001
Bachelor of Science, Social Studies Education
Community College of Allegheny County 1995 — 1997
Teacher Education
Pittsburgh Central Catholic High School 1991 — 1995
Coldwell Banker Real Estate November 2014 - Present
Citeroni Enterprises August 2005 - Present
South University July 2011 - January 2015
HR Block December 2007 - April 2010
Citizens Bank June 2007 - January 2008
Sweetheart Cup/Solo Cup January 1996 - August 2005
J/M Sales and Marketing May 1990 - January 1996
Skills
Sales Management, Sales, Marketing, Sales Operations, Management, Selling, B2B, Forecasting, Account Management, Start-ups, Pricing, New Business Development, Cold Calling, Inventory Management, Marketing Strategy, P&L Management, Key Account Management, Social Media Marketing, Social Media, Trade Shows, Strategic Planning, Customer Service, Process Improvement, Advertising, Time Management, Team Building, Purchasing, Salesforce.com, Income Statement, Coaching, Retail, Project Planning, Training, Budgets, Recruiting, Social Networking, Leadership, Hiring, Contract Negotiation, Customer Satisfaction, Leadership Development, Negotiation, Team Leadership, Product Development, Cross-functional Team..., National Accounts, Market Planning, Key Account Development, Microsoft Office, Public Speaking
Education
Duquesne University 2001 — 2003
Communicaton and Informaton Technology, Communication, Information Technology
Community College of Allegheny County 1973 — 1977
Associate of Science (A.S.), Hospitality Administration/Management
Citizens Bank March 2014 - Present
Citizens Bank 2005 - 2014
Citizens Bank 2000 - 2005
Citizens Bank 1998 - 2000
Swift Water Girl Scout Council 1996 - 1998
Center, Inc. 1992 - 1995
Skills
Press Releases, Public Speaking, Social Media, Public Policy, Marketing Strategy, Non-profits, Small Business Lending, Public Relations, Fundraising, Media Relations, Marketing Communications, Strategic Communications, Community Development, Nonprofits, Corporate Communications, Marketing, Event Planning, Policy, Social Media Marketing, Legislative Relations, Government, Internal Communications, Speech Writing, Crisis Communications
Education
Wesleyan University 1990 — 1993
Master’s Degree, Liberal Arts and Sciences/Liberal Studies
College of the Holy Cross 1987 — 1990
Bachelor’s Degree, Political Science and Government
Aerotek October 2012 - Present
Self Employed December 2009 - Present
Aetna Life Insurance June 2010 - October 2012
Citizens Bank June 2008 - June 2010
Charlotte Russe December 2006 - May 2008
Skills
Insurance, Customer Service, Sales, Banking, Customer Satisfaction, Employee Benefits, Time Management, Credit, Microsoft Excel, Outlook, Loans, Team Building, Coaching, Inventory Management, Retail Banking, Microsoft Office, Social Media Marketing, Office Administration, Business Planning, Social Media Consulting, CRM, PeopleSoft, Payroll, Human Resources, Compliance, I-9 Compliance, Process Improvement, Driving Operational..., Workplace Solutions, Team Leadership, Leadership, Talent Management, Marketing, Sales Management, Finance, Recruiting, Hiring, Account Management, Staffing Services
Education
Community College of Allegheny County
Pursuing a Bachelor's Degree
Royal Bank America January 1996 - Present
Citizens Bank 1975 - 1985
Skills
Loans, Commercial Banking, Commercial Lending, Small Business Lending
Education
Community College of Philadelphia
Economics and computer
Dollar Bank, FSB April 2015 - Present
First Commonwealth Bank October 2012 - March 2015
Citizens Bank January 2008 - October 2012
Citizens Bank January 2007 - January 2008
Citizens Bank – Cranberry, Seven Fields, and Ross January 2004 - January 2007
Starbucks Coffee January 2002 - January 2004
Skills
Retail Banking, Banking, Compliance, Coaching, Sales Management, Board of Directors, Acting, Singing, Branch Management, Team Building, Relationship Management, Sales, Recruiting, Behavioral Interviewing, Not for Profit, Performing Arts, Visual Arts, Mixed Media, Community Development, Operations Management, Credit, Training, Small Business Lending, Leadership, Commercial Banking, Consumer Lending, Customer Service, Loan Origination, Lines Of Credit, Start-up Consulting, Loans, Finance, Management, Mortgage Lending, Non-profits...
Education
Pittsburgh Professional Women 2014 — 2014
Women's Leadership Academy
Coro Women in Leadership Program
Community College of Allegheny County
General Studies
The Salvation Army April 2012 - Present
The Salvation Army February 2012 - April 2012
The National Constitution Center May 2010 - April 2011
University of the Arts June 2009 - April 2010
Gift of Life Donor Program October 2008 - March 2009
Zoological Society February 2006 - October 2008
Creative Mortgage Corporation February 2005 - February 2006
Office Team (Temp Agency) June 2004 - February 2005
Pennsylvania Joint Underwriters Association March 2003 - June 2004
Citizens Bank June 2001 - February 2002
Skills
Outlook Express, Microsoft Office, Internet Explorer, Intranet, Raiser's Edge, Copying, Fax, Adobe, 10 Key, Word, Excel, PowerPoint, Outlook, Access, Adobe Acrobat, Databases, Customer Service, Data Entry, Writing, Non-profits, Typing, Administrative Support, Social Media, Windows, Database Administration, Accounts Payable, Teamwork, Billing, Lotus Notes, Research, Fundraising, Volunteer Management, Nonprofits, Time Management, Microsoft Word
Education
Community College of Philadelphia 2011 — 2013
Associate, Arts; Education, Elementary Option
Overbrook High School 1990 — 1994
3.0, Motivation Program
Guardian Protection Services March 2014 - Present
Verizon Wireless June 2005 - May 2014
Verizon Wireless January 2004 - June 2005
Citizens Bank June 2002 - December 2003
Skills
Telecommunications, Wireless, Call Centers, Customer Retention, Customer Satisfaction, Direct Sales, Business Development, Sales Operations, Operations Management, Resource Management, Microsoft Office, Sales, Account Management, Retail Banking, Supervisory Experience, Salesforce.com, Project Management, Data Analysis, Forecasting, Employee Training, Sales Process
Education
Robert Morris University 1999 — 2001
BSBA, Finance
Community College of Allegheny County 1996 — 1998
Associate of Science (A.S.), Business Administration and Management, General
Nicolet Broadcasting September 2012 - November 2014
Sahs Auto and Collison Service Center February 2012 - September 2012
Courtesy Automotive January 2011 - January 2012
Gordon Lodge June 2010 - September 2010
Con Murphy's October 2009 - May 2010
Yakitori Boy-Japas October 2008 - October 2009
Sun East Federal Credit Union August 2007 - September 2008
Citizen's Bank February 2006 - March 2007
Skills
Accounting, Banking, Bartending, Credit, Customer Service, Food, Management, Microsoft Excel, Microsoft Office, Outlook, Public Relations, Sales, Sales Process, Event Planning, Access, Fine Dining, Data Entry, Administrative..., Event Management, Deposits, Time Management, Microsoft Word, PowerPoint, Office Management, Marketing Communications, Office Administration, Facebook, Email Marketing, Administration, Teamwork, Invoicing, Press Releases, Marketing, Advertising, Social Networking, Social Media Marketing, Customer Satisfaction, Editing, Telephone Skills, Spreadsheets, Inventory Management
Education
Community College of Philadelphia 2005 — 2008
AAS, Liberal Arts
Temple University
Bachelor's Degree, Communications
Citizens Bank May 2014 - Present
East Liberty Family Health Care Center September 2012 - Present
Fifth Third Bank April 2009 - May 2014
PNC BANK July 2005 - April 2009
National City Bank January 2004 - July 2005
Skills
Commercial Lending, Foreign Exchange, Treasury Management, Credit Analysis, Financial Analysis, Banking, Commercial Banking, Credit, Portfolio Management
Education
Community College of Allegheny County
Assoc, marketing
Citizens Bank March 2014 - Present
Education
Columbia Southern University 2011 — 2014
Bachelors Degree, Business Management / Hospitality and Tourism
Citizens Bank July 2014 - Present
GameStop July 2013 - July 2014
Rite Aid Pharmacy November 2011 - April 2013
Camp Saginaw 2011 - 2011
Skills
Facebook, Microsoft Excel, Public Relations, Advertising, Marketing, Account Management, Customer Service, Strategic Planning, Social Networking, Event Planning, Microsoft Office, Leadership, PowerPoint, Team Leadership, Microsoft Word, Social Media Marketing, Public Speaking, Social Media, Sales, Team Building, Training, Event Management, Management, Time Management, Research, Fundraising
Education
La Salle University 2008 — 2010
BA, Philosophy, Political Science
Community College of Philadelphia 2005 — 2007
Associate of Arts (A.A.), Physics
Citizens Bank March 2003 - Present
Commonwealth Bank July 1997 - March 2003
Skills
Small Business Lending, Banking, Performance Management, Consumer Lending, Loans, Credit, Mortgage Lending, Commercial Banking, Retail Banking, Deposits, Cross Selling, Residential Mortgages, Lines Of Credit, Branch Management, Commercial Lending, Branch Banking, Loan Origination, Risk Management, Relationship Management, Credit Analysis, Underwriting, Portfolio Management, Mortgage Banking, Financial Services, Refinance, Cash Management, Credit Risk, Commercial Mortgages, Home Equity Loans, Credit Cards
Education
Community College of Philadelphia
Still Attending, Business Management
Citizens Bank Mortgage Loan OfficerCitizens BankApril 2001 - Present
Education
College of the Holy Cross 1972 — 1976
BA, History
Citizens Bank April 2012 - Present
Best Buy October 2000 - April 2012
Skills
Business Analysis, Business Planning, Business Process..., Sales Management, Retail Sales Experience, Profit Maximization, Includer, Competition, Relator, Strategic Planning, Customer Acquisition, Conflict Resolution, Change Management, Local Marketing, Microsoft Excel, Microsoft Office
Education
Community College of Allegheny County 2002 — 2005
Business Administration and Management, General
Shaler Area High School 1999 — 2002
Polonia Bank July 2011 - Present
Beneficial Bank October 2009 - March 2011
Citizens Bank March 2006 - October 2009
Education
Community College of Philadelphia 2009 — 2013
Business Administraion
Roman Catholic High School 2000 — 2004
High School Diploma
Citizens Bank July 2013 - Present
Red Robin November 2007 - July 2013
ARJL Delivery Services June 2006 - November 2007
Skills
Restaurant Management, Bartending, Restaurants, Menu Development, Food & Beverage, Food Service, Fine Dining, Finance, Management, Money Management, Project Management, Catering, Hospitality, Food, Banquets, Wine, Hospitality Management
Education
Community College of Beaver County 2007 — 2009
Associate's degree, Applied Science
DreamscapesbyLee June 1998 - Present
Citizens Bank 1968 - 2013
State Farm Insurance May 1999 - May 2002
Education
Colorado State University 1990 — 1992
Fine/Studio Arts, General
East Central College
Business, Management, Marketing, and Related Support Services
Citibank (Banamex USA) March 2005 - Present
Citizens Bank January 1996 - February 2005
UPS January 1992 - January 1999
Skills
Retail Banking, Banking, Credit, Loans, Consumer Lending, Commercial Banking, Deposits, Cash Management, Cross Selling, Small Business Lending, Lines Of Credit, Credit Analysis, Mortgage Lending, Branch Banking, Credit Cards, Loan Origination, Mortgage Banking, Teller Operations, Customer Service, 10 Key
Education
Far Eastern University 1979 — 1983
Bachelor of Commerce (B.Com.), BUSS MANAGEMENT AND FINANCE
Far Eastern University 1979 — 1983
Bachelor of Commerce (B.Com.), BUSSINESS MANAGEMENT AND FINANCE
Community College of Philadelphia
Associate's degree, Pharmacy Technician/Assistant
WesBanco September 2014 - Present
Citizens Bank October 2002 - August 2014
Skills
Banking, Microsoft Office, Microsoft Excel, Financial Analysis, Risk Management, Credit, Customer Service, Microsoft Word, PowerPoint, Project Management, Loans, Strategic Planning, Business Analysis, Small Business Lending, Sales, Leadership, Financial Services
Education
Community College of Allegheny County
Mylan Inc. August 2013 - Present
University of Pittsburgh January 2012 - July 2013
Citizens Bank August 2010 - November 2011
Casciola's Twin Twist and Diner March 2007 - August 2010
Skills
Financial Analysis, Accounting, Internal Controls, Microsoft Excel, PowerPoint, Banking, Microsoft Word, Microsoft Office, Customer Service, Financial Reporting, Account Reconciliation, Invoicing, Accounts Receivable, Auditing
Education
Carlow University 2012 — 2013
Master of Science (MS), Fraud and Forensic Accounting
Robert Morris University 2009 — 2011
Bachelor of Business Administration (BBA), Accounting
Community College of Allegheny County 2007 — 2009
Associate's degree, Business
Citizens Bank October 2014 - Present
Verizon Wireless October 2012 - May 2014
Family Dollar August 2011 - October 2012
AT&T June 2010 - August 2011
Skills
Taleo HR Software, Supervisory Management, Administration, Sales, Human Resources, Customer Service, Recruiting, CRM, Interviews, Leadership, Payroll, Teamwork, Customer Satisfaction, Cold Calling, Employee Benefits, Management, Retail
Education
Strayer University-Pennsylvania 2013 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Indiana University of Pennsylvania 2007 — 2009
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Community College Of Allegheny County 2002 — 2004
Associate of Science (A.S.), Business Management
Community College of Allegheny County 2000 — 2002
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Polonia Bank July 2011 - Present
Beneficial Bank October 2009 - March 2011
Citizens Bank March 2006 - October 2009
Education
Community College of Philadelphia 2008 — 2015
Associate of Arts (A.A.), Business Administration and Management, General
Roman Catholic High School 2000 — 2004
High School/Secondary Diplomas and Certificates
Citizens Bank February 2007 - Present
Conway Stores 2004 - 2007
ERA 2001 - 2002
Education
Patten University 2013 — 2017
Bachelor's degree, Management/Entrepreneurship
DeVry University-Pennsylvania 2005 — 2007
Community College of Philadelphia 2001 — 2005
Associate's degree, Liberal Arts and Sciences/Liberal Studies
WESCO Distribution March 2015 - Present
Citizens Bank November 2012 - March 2015
Skills
Banking, Credit, Loans, Retail Banking, Customer Service, Commercial Banking, Risk Management, Financial Analysis, Credit Analysis, Finance, Cash Management, Cross Selling, Branch Banking
Education
Community College of Allegheny County 1994 — 1995
Accounting and Finance
PETCO Animal Supplies, Inc. July 2015 - Present
PETCO Animal Supplies, Inc. July 2010 - July 2015
Citizens Bank May 2010 - June 2011
Skills
Fast Learner, Performance in high..., Management, Leadership, Customer Experience, Sales, Budgets, Retail, Retail Banking, Internal Audit, Inventory Management, Visual Merchandising, Banking, Customer Satisfaction, Loss Prevention, Profit, Store Management, Training
Education
Community College of Allegheny County 2014 — 2016
Bachelor’s Degree, Accounting
Citizens Bank July 2013 - Present
Year Up March 2013 - Present
Capital Management Services July 2010 - May 2011
West Elmwood Housing Development Corporation September 2003 - June 2007
Skills
Communication, Microsoft Office, Public Speaking, Basic HTML, Adobe Creative Suite, Project Management, Time Management, Emotional Intelligence, Web Design, Graphic Design
Education
Community College of Rhode Island 2009 — 2010
General Studies
The New England Institute of Art 2008 — 2009
Commercial Photography
School One 2004 — 2008
High School Diploma, General Studies
Boston Pizza April 2012 - Present
The Foundry Big and Tall Co. April 2005 - November 2007
Citizens Bank August 2003 - August 2004
Skills
Reliable, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Management, Learning Quickly
Education
Temple University - Fox School of Business and Management 2012 — 2015
Community College of Philadelphia 2009 — 2011
Associate's degree, Elementary Education and Teaching
girls high
Department of Defense March 2008 - Present
US Navy Reserve May 2001 - Present
Citizens Bank June 2002 - February 2008
Education
Robert Morris University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Accounting
Community College of Beaver County 2000 — 2002
Associate of Science (AS), Accounting and Finance
Citizens Bank March 2005 - Present
Manufacturers' Golf & Country Club April 1992 - Present
Citizens Bank December 2003 - March 2005
Education
Community College of Philadelphia
Associate's degree, Business Administration and Management, General
stay at home parent June 2014 - Present
Citizens Bank February 2013 - June 2014
Alorica June 2010 - October 2011
Alorica October 2008 - June 2010
Skills
Banking, Credit, Retail Banking, Commercial Banking, Customer Service, Portfolio Management
Education
Community College of Allegheny County 2011 — 2019
Business Administration and Management, General/ information technology