Citizens Bank
Industry: Bank
DescriptionCitizens Financial Group, Inc. is an American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont. Headquarters: Providence, Rhode Island, United States CEO: Bruce Van Saun Revenue: 5.256 billion USD (2016) Number of employees: 17,594 (2017) Parent organization: Citizens Financial Group Inc Subsidiaries: Citizens Securities, Inc,
Citizens Bank List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Citizens Bank. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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8,522 Citizens Bank employees in database. Find out everything there's to know about Citizens Bank employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Citizens Bank Employees
AAA Northeast November 2009 - Present
Citizens Bank August 2007 - May 2009
Foot Locker November 2003 - July 2007
Skills
Sales Management, Sales, Sales Operations, Sales Process, Negotiation, Customer Service, Marketing, Inventory Management, Customer Satisfaction, Direct Sales, Purchasing, Cold Calling, Team Building
Education
Rhode Island College 2014 — 2016
Bachelor's degree, Business Administration and Management, General
Textron Chamber Academy
Associated Road Tax April 2009 - Present
Ballroom Dance Instructor June 2004 - Present
Quality Asphalt Seal Coating/Seal Coating Solutions March 2001 - April 2013
Citizens Bank February 2008 - April 2009
Skills
Microsoft Word, Customer Service, English, Windows, Public Speaking, Leadership, Team Leadership, Teaching, Teaching Adults, Teacher Training, Labor, Office Management, Sales, Banking
Education
Rhode Island College 2012 — 2013
Bachelor's degree, Speech Communication and Rhetoric, 3.051
Rhode Island College 2002 — 2004
Bachelor's degree, Communication, General
Bishop Hendricken High School 1998 — 2002
Citizens Bank June 2015 - September 2015
Staples Advantage February 2015 - May 2015
A.T. Cross September 2014 - October 2014
CVS Caremark Corporation June 2014 - August 2014
Honeywell Safety Products September 2013 - March 2014
Covidien September 2012 - July 2013
MedMacro Integrative Health July 2009 - January 2012
Focus Business Solutions February 2011 - December 2011
Kohl's Department Stores September 2008 - September 2010
RC & D, Inc. October 2007 - March 2008
Skills
Access, CSS, Microsoft Office, Social Media Marketing, HTML, Visual Basic, Web Design, SQL, Java, Microsoft Excel, Email Marketing, Office Administration, Photoshop, PowerPoint, PHP
Education
Rhode Island College 2007 — 2012
Bachelor of Arts, Computer Science, 3.31
College of North West London 1997 — 1998
London Open College Federation Certificate, Computer Graphics and Design
Citizens Bank April 2014 - Present
Citizens Bank December 2004 - April 2014
Real Estate One November 2009 - March 2014
Skills
Invoicing, Banking, Management, Finance, Financial Analysis, Training, Leadership, Process Improvement, Business Analysis
Education
Rhode Island College 2001 — 2005
Elementary Education
Citizens Bank June 2005 - Present
SR Developer May 2005 - June 2005
Unicom January 1999 - November 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Rhode Island College 2000 — 2004
Bachelor of Science (B.S.), Computer Science
North Providence High School 1988 — 1992
Bank Rhode Island August 2014 - Present
Citizens Bank January 2013 - August 2014
Enterprise Rent-A-Car May 2010 - January 2013
Skills
Recruiting, Sales, Customer Service, Customer Satisfaction, Employee Relations, Talent Acquisition, Human Resources, Customer Retention, Account Management, Sales Management, Management, Training, Team Building, Time Management
Education
Rhode Island College 2007 — 2010
BS, Human Resource Management, Cum Laude
University of Rhode Island 2005 — 2007
Human Resources Management/Personnel Administration, General
Citizens Bank July 2013 - Present
Supermedia March 2012 - March 2013
Citizens Financial Group March 2011 - March 2012
Twin River Casino January 2005 - May 2007
Skills
Loans, Commercial Banking, Retail Banking, Consumer Lending, Credit, Credit Analysis, Banking
Education
Rhode Island College 2007 — 2013
Bachelor's degree (In Progress), Computer and Information Systems Security/Information Assurance
Johnson & Wales University April 2014 - Present
Citizens Bank August 2007 - April 2014
Amica Mutual Insurance May 1997 - August 2006
Skills
Problem Solving, Management, Critical Thinking, HR Policies, Time Management, Human Resources, Employee Relations, Performance Management, Timely Decision Making, Writing, Communication Skills
Education
Rhode Island College 1990 — 1994
Bachelor of Arts (BA), Mass Communication/Media Studies
Citizens Bank January 2013 - Present
Blue Cross & Blue Shield of Rhode Island July 2004 - November 2011
Reliance Systems Inc May 1997 - February 2004
MetLife August 1996 - May 1997
Blue Cross & Blue Shield of Rhode Island April 1985 - August 1996
Skills
SAS/SQL, COBOL, Crystal Reports, IMS DB/DC, DB2, Health Insurance, Data Analysis, Microsoft Excel, JCL, Access, Microsoft Word, SAS programming, SAS, Business Analysis, Microsoft SQL Server, SQL, Data Warehousing, Program Management, SAS Programming
Education
Rhode Island College 1982 — 1987
BA, Computer Science
Bishop Feehan High
High School diploma
Citizens Bank December 2004 - Present
Citizens Bank May 1988 - Present
Skills
Vendor Management, Program Management, Process Improvement, Business Analysis, Six Sigma, Banking, Risk Management, Business Process..., SDLC, Project Portfolio..., Visio, Business Transformation, Business Process, PMO, Change Management
Education
Rhode Island College 1981 — 1985
Citizens Bank May 2012 - Present
Skills
Video Editing, Graphic Design, Illustrator, Radio, Broadcast, Copywriting, Radio Broadcasting, Social Media, Public Relations, Social Media Marketing, Event Planning, Facebook, Advertising, Email Marketing, Copy Editing, Social Networking, Web Design, Media Buying, Marketing Strategy, Digital Media, Digital Marketing, Video Production, Marketing, WordPress, Multimedia, Google Analytics, Web Content, Radio Promotions, Corporate Communications, Photoshop, Dreamweaver, Web Analytics, Digital Strategy, Media Relations, Publicity, Adobe Creative Suite, Blogging, Press Releases, New Media
Education
Rhode Island College 1995 — 1999
Bachelors
Cranston East 1992 — 1994
De Rican Chef 2015 - Present
Compass Group 2015 - August 2015
Comcast February 2014 - April 2015
Citizens Bank January 2001 - February 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, C, Java, Team Building, Leadership, Training, Management, Event Management, Social Networking, Coaching, Team Leadership, Customer Satisfaction
Education
Rhode Island College
Associate's degree, Business Administration and Management, General
Department of Health 2000 - Present
Citizens Bank December 1969 - October 1999
Skills
Microsoft Office, PowerPoint, Microsoft Word, Budgets, Public Speaking, Statistics, Strategic Planning, Public Health, Customer Service, Community Outreach, Sales Management, Event Planning, Team Leadership, Government, Outlook, Administration, Windows, Sales, Teaching, Problem Solving, Coaching, Time Management, Marketing Strategy, Access, Change Management, Research, Fundraising, Editing, Customer Satisfaction, Higher Education, Supervisory Skills, Market Research, Proposal Writing, English, Financial Analysis, Data Analysis, Policy, Project Management, Microsoft Excel, Social Media, Spanish, Management, Inventory Management, Process Improvement, Project Planning, Negotiation, Nonprofits, Public Policy, Teamwork, Photoshop
Education
Rhode Island College
Business Administration, Management and Operations
TD Bank September 2012 - Present
Citizens Bank March 2011 - September 2012
Sovereign Bank April 1999 - March 2011
fleet bank 1993 - 1999
Skills
Strategic Planning, Relationship Management, Management, Mutual Funds, Middle Market, Mortgage Lending, Mortgage Banking, Consumer Lending, Cash Management, Commercial Lending, Asset Based Lending, Financial Services, New Business Development, Mergers & Acquisitions, Commercial Banking, Series 63, Real Estate, Team Building, Strategic Financial..., Financial Analysis, Small Business Lending, Credit Analysis, Risk Management, Microsoft Excel, Asset Management, Enterprise Software, Financial Risk, Cross Selling, Sales, Sales Management, Retail, Portfolio Management, Commercial Mortgages, Customer Service, Retail Banking, Credit Risk, Business Development, Loan Origination, SBA, Underwriting, Time Management, Loans, Finance, Credit, Banking, Leadership, Branch Management, Lines Of Credit, Investments
Education
FAA Academy 1987 — 1987
Rhode Island College 1981 — 1986
Business, Management, Marketing, and Related Support Services
Cranston High School West 1978 — 1981
Citizens Bank March 1994 - Present
Education
Rhode Island College 1980 — 1984
B.S
Mount Saint Charles Academy 1974 — 1980
CPA at Charland, Marciano & Co., CPAs, LLP January 2011 - Present
David Huntoon January 2007 - Present
Citizens Bank July 2007 - May 2010
Skills
Accounting, General Ledger, CPA, Bookkeeping, Microsoft Excel, Tax, Customer Service, Management, PowerPoint, Analysis, Microsoft Office, Accounts Payable, Account Reconciliation, Journal Entries, Financial Reporting, Bloomberg, QuickBooks, Quicken, Drake Tax Software, UltraTax CS, Estate Planning
Education
Rhode Island College 2013 — 2014
Master's Degree, Accounting with concentration in Personal Financial Planning, 4.0
Rhode Island College 2005 — 2010
b.s, Accounting, 3.4
Pilgrim High School 2002 — 2005
Attleboro Public Schools August 2015 - Present
The Wellness Company August 2009 - Present
Bishop Feehan High School August 2013 - August 2015
Beacon Mutual Insurance February 2006 - October 2007
Mercer Health & Benefits September 2005 - February 2006
CVS Caremark Corporation February 2002 - September 2005
Citizens Bank August 1997 - February 2002
Skills
Benefits Administration, Open Enrollment, COBRA, Employee Benefits, PeopleSoft, Human Resources, Benefits Design, Insurance, Customer Service, Policy, Fundraising, Employee Relations, Applicant Tracking..., Onboarding, HRIS, HRIS Database Management, New Hire Orientations, Resume Writing
Education
Rhode Island College 1996 — 2001
BA, Communications
Pilgrim High School
Diploma
Paychex May 2012 - Present
Citizens Bank September 2011 - June 2012
Citizens Bank November 2010 - September 2011
Atrion Networking Corporation March 2010 - May 2010
Skills
Competitive Analysis, Research, Market Research, Product Marketing, Sales Process, Direct Sales, Customer Service, Customer Relations, Personal Finance, Healthcare Reform, Payroll Taxes, Human Resource..., New Business Set-up, Time and Attendance, Managing employees, New Business Development, Sales, Human Resources, Marketing, Training, Cold Calling, Management, Small Business, Salesforce.com, Payroll, Networking, Health Care Reform, Leadership
Education
Rhode Island College 2005 — 2010
B.S., Marketing/Management
NS High
Bank of America September 2015 - Present
Bank of America April 2015 - September 2015
Just Jayla'z Beauty Salon March 2012 - July 2015
Citizens Bank November 2013 - March 2015
Lowe's Home Improvement May 2007 - November 2013
Skills
Small Business, Taxations, Finance, Customer Service, Public Speaking, Business Development, Money Management
Education
Rhode Island College 2009 — 2011
Bachelor's degree, Business Administration, Management and Operations
Saint Raphael Academy 2002 — 2006
2006
Centreville Savings Bank November 2012 - Present
Westerly Community Credit Union 2011 - 2012
Citizens Bank 2005 - 2011
Skills
Sales Management, Team Building, Mortgage Lending, New Business Development, Sales, Leadership Development, Branch Banking, Banking, Credit, Consumer Lending
Education
Rhode Island College 1998 — 2003
Bachelor of Arts (B.A.), Psychology
University of Rhode Island
Bachelor of Arts (BA), Psychology
Citizens Bank December 2011 - Present
Uno Chicago Grill February 2011 - December 2011
Stop and Shop July 2007 - December 2011
Skills
Organization, Customer Service, Customer Satisfaction, Problem Solving, Time Management, Cash Handling Experience, Smiling, Positivity, Team Building, Teaching, Learning Quickly, Quick Study, Delivering on time
Education
Rhode Island College 2009 — 2012
Bachelor of Fine Arts (BFA), Theatre/Theater
Jaqueline M Walsh School of the Performing and Visual Arts 2005 — 2009
High School, Theatre/Theater
Carousel Industries August 2011 - Present
Citizens Bank February 2008 - August 2011
CVS Caremark Corporation January 2005 - January 2008
CVS Pharmacy August 2004 - December 2004
CVS Pharmacy August 2001 - August 2004
Skills
Avaya, Banking Operations, Business Strategy, Cisco, Client Care, Corporate Communications, Customer Service, HTML, Java, Juniper, Microsoft Office, Microsoft Project, Networking, Product Development, Project Management, Project Planning, Systems Conversions, Team Leadership, Telecommunications, VoIP, Windows, Marketing, Training, Operations Management, Management, Cisco Technologies
Education
Rhode Island College 1997 — 2001
Management, Graphic Design
Citizens Bank October 2011 - Present
Dell Services July 2007 - January 2012
Weingeroff Enterprises, Inc August 2002 - June 2007
Arkwright, Inc. March 1999 - August 2002
Arkwright, Inc November 1996 - February 1999
Arkwright, Inc July 1993 - November 1996
Education
Rhode Island College
BA, Computer Science
University of Rhode Island
MBA
Genzyme 2014 - 2015
BankNewport July 2011 - August 2014
CVS Caremark Corporation July 2006 - February 2010
Bank Rhode Island October 2004 - August 2005
Citizens Bank June 2002 - September 2004
Kinko's July 2001 - October 2001
iConverse November 2000 - May 2001
Judge.com November 1999 - October 2000
DCYF August 1995 - October 1999
Skills
Employee Relations, Recruiting, Human Resources, Performance Management, Deferred Compensation, Employee Benefits, Personnel Management, Interviews, Coaching, Payroll, Policy, Management, Conflict Resolution, FMLA, Onboarding, Building Relationships, Talent Acquisition, HRIS, College Recruiting, Hiring, Applicant Tracking...
Education
Rhode Island College 1989 — 1993
Bachelor of Arts, Psychology
Bryant College
Certificate, Human Resources Management
Citizens Bank February 2015 - Present
Citizens Bank August 2009 - Present
Citizens Bank July 2006 - August 2009
Skills
Accounting, Accounts Payable, Invoicing, Relationship Management, Customer Service, Training, Banking, Microsoft Excel, PowerPoint
Education
Rhode Island College
Citizens Bank September 2014 - Present
Norwich Commercial Group, inc. (Norcom) February 2014 - September 2014
Evolve Bank and Trust October 2013 - December 2013
EmbraceHome Loans May 2006 - September 2013
Skills
Loans, Mortgage Lending, Credit, Banking, Loan Origination, Refinance, Mortgage Banking, Credit Analysis, FHA, Residential Mortgages, Commercial Lending, Commercial Banking, VA loans, Credit Risk, USDA
Education
Rhode Island College
Master of Arts (M.A.), Elementary Education and Teaching
University of New Hampshire - Whittemore School of Business and Economics
Bachelor of Science (BS), Hotel/Motel Administration/Management
Citizens Bank September 2008 - Present
WSTL 1220 Providence, RI October 2006 - June 2010
Skills
Microsoft Excel, Microsoft Office, Risk Management, Process Improvement, Customer Service, Call Centers, Operations Management, Leadership, Banking, Team Building, Management, Customer Satisfaction, Training, Performance Management, Vendor Management, Business Analysis, Retail Banking
Education
Rhode Island College 2000 — 2006
Bachelor of Arts (B.A.), Photography
Rhode Island College 2000 — 2006
Bachelors of Art, Photography
Citizens Bank May 1989 - Present
Skills
Banking, Consumer Lending, Retail Banking, Commercial Banking, Commercial Lending
Education
Rhode Island College 1988 — 1992
Bachelor of Science (BS), Business Administration and Management, General
PrimeLending July 2015 - Present
Embrace Home Loans April 2013 - July 2015
Bank of America June 2007 - March 2013
National City Mortgage December 1999 - June 2007
Citizens Bank June 1990 - December 1999
Skills
Research, Teaching, Public Speaking, Budgets, Strategic Planning, Sales, Loan Origination, Strategy, Mortgage Lending, Mortgage Banking, Entrepreneurship, Customer Service, Leadership Development, Team Building, Marketing, Negotiation, Management, Project Management, Microsoft Excel, Process Improvement, Microsoft Word, Leadership, PowerPoint, Residential Mortgages, Real Estate, Account Management, Coaching, Banking, New Business Development, Microsoft Office, Loans, Training, Business Strategy, Team Leadership, Business Planning, Sales Management, Product Marketing, Risk Management, Business Development, Financial Analysis, FHA
Education
Rhode Island College
Bachelor of Arts (B.A.), Industrial Technology
New York Life Insurance Company 2012 - Present
United States Army January 2008 - Present
Citizens Bank April 2006 - January 2013
Citizens Bank April 2006 - January 2013
Skills
Logistics, Sales, Sales Management, Customer Service, Microsoft Excel, Risk Management, Account Management, Marketing, Operations Management, Inventory Management, Training, Team Building, Management, Leadership Development, Leadership
Education
Rhode Island College
Randstad August 2004 - Present
Citizens Bank May 2009 - September 2009
Spherion April 2006 - May 2009
Spherion August 2004 - April 2006
Lowe's Home Improvement November 1999 - July 2003
Skills
Recruiting, Human Resources, Sourcing, Interviews, Screening, Employee Benefits, Management, CRM, Sales, Cold Calling, Talent Acquisition, Program Management, Internet Recruiting, Staffing Services, Applicant Tracking..., Training, Executive Search, Temporary Placement, Business Development, Temporary Staffing, Technical Recruiting
Education
Cathedral High School
Diploma
Rhode Island College
Bachelor's degree, Human Resources
Citizens Bank November 2014 - Present
T-Mobile December 2012 - November 2014
Citizens Bank April 2009 - December 2012
New York Life Insurance Company August 2008 - April 2009
Skills
Insurance, Finance, Microsoft Office, Banking, Retail, Loans, Investments, Credit, Financial Services, Sales, Team Building, Public Speaking, Mortgage Lending
Education
Rhode Island College 2002 — 2008
Bachelor's, Communications, Marketing
East Providence High School 2000 — 2002
Bank of America Merrill Lynch 2006 - Present
Citizens Bank May 1999 - June 2006
Fleet Bank June 1993 - May 1999
Skills
Real Estate, Banking, Loans, Credit, Working Capital..., Finance, Commercial Lending, Credit Analysis, Cash Management, Commercial Banking, Wealth Management, Mortgage Lending, Financial Analysis, Small Business Lending, Portfolio Management, Loan Origination, Middle Market, Strategic Financial..., Treasury Management, Commercial Mortgages, Underwriting, Credit Risk, Asset Based Lending, Lines Of Credit, Consumer Lending, Financial Risk, Retail Banking, Investments
Education
University of Rhode Island - College of Business Administration 1996 — 1998
MBA, Finance, International Management
Rhode Island College 1986 — 1993
BS, Accounting
Citizens Bank March 2011 - Present
Royal Bank of Scotland Citizens Bank May 2004 - Present
Citizens Financial Group February 2004 - March 2011
Citizens Investment Services February 2000 - February 2004
Citizens Bank 1981 - 2004
Citizens Bank August 1999 - February 2000
Citizens Bank February 1999 - August 1999
Citizens Bank December 1997 - February 1999
Citizens Bank May 1981 - March 1997
Skills
Risk Management, Banking, AML, KYC, Relationship Management, Trade Finance, Treasury Management, Retail Banking, Financial Risk, Process Improvement, Mutual Funds, Cash Management, Finance, Operational Risk, Operational Risk..., Investments
Education
Bryant College
Bryant University Executive Development Center
Rhode Island College
RBS Citizens Financial Group November 2013 - Present
RBS Citizens N.A. September 2012 - October 2013
Citizens Bank December 2010 - September 2012
Citizens Bank March 2009 - November 2010
Fidelity Investments January 2007 - December 2008
Fidelity Investments October 2005 - December 2006
Fidelity Investments September 2003 - October 2005
Fidelity Investments June 1998 - October 2005
New England Funds February 1996 - June 1998
Bank of Boston August 1995 - February 1996
Skills
SDLC, Business Analysis, Process Improvement, Project Management, Management, Banking, Sales, Change Management, Human Resources, Portfolio Management, Marketing, MS Project, Testing, Risk Management, Data Analysis, Software Documentation, Analysis, Vendor Management, Governance, Investments, Business Process..., Program Management, Financial Services, Project Portfolio..., Finance, Strategy, Microsoft Project
Education
Rhode Island College 1991 — 1995
Bachelor, Economics
Hasbro January 2015 - Present
Hasbro June 2013 - December 2014
Citizens Bank October 2012 - June 2013
Best Buy November 2007 - October 2012
Skills
Multilingual, Problem Solving, Sales, Sales Management, Analytical Skills, High Organizational..., Analysis, Inventory Management, Microsoft Excel, Accounting, Outlook, Customer Service, PowerPoint, Retail, Microsoft Office, Direct Sales, Time Management, Spanish, Financial Analysis, Access, Teamwork, Budgets, Customer Satisfaction, Training, Management, Leadership, SAP, Pricing, Merchandising
Education
Rhode Island College 2009 — 2013
Bachelor of Science, Accounting
Cumberland High School 2003 — 2007
High School Diploma, College Prep
Basati January 2015 - Present
Caddyshanks Virtual Golf Sports Bar July 2011 - July 2015
Citizens Bank August 2010 - June 2011
Verizon Wireless January 2005 - August 2010
Skills
Software Sales, Account Management, Lead Generation, Relationship Management, Relationship Building, Time Management, Retail Sales, Customer Service, Store Management, Branch Banking, Solution Selling
Education
Rhode Island College 2000 — 2004
Bachelor of Science (B.S.), Business Management
Citizens Bank June 2014 - Present
Citizens Bank August 2013 - June 2014
Citizens Bank April 2013 - August 2013
Citizens Bank July 2012 - April 2013
RI Division of Taxation April 2012 - August 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Financial Analysis, Research, Cash Management, Banking, Analysis
Education
University of Rhode Island - College of Business Administration 2008 — 2012
Bachelor of Science (BS), Finance
Rhode Island College
Professional Accounting with a Special Interest in Personal Finance
Justice Resource Institute October 2014 - Present
Advent International October 2013 - September 2014
Rue La La July 2013 - September 2013
Digital Printing Concepts April 2013 - July 2013
Henry Barnard Elementary October 2010 - May 2012
Citizens Bank July 2011 - September 2011
North Providence Town Hall June 2009 - August 2009
Skills
Microsoft Excel, Microsoft Word, Great Plains Software, Tax Preparation, Data Entry, Filing, Invoice Verification, QuickBooks, Accounts Receivable, Accounts Payable, Teamwork, Invoicing, Bookkeeping, Accounting
Education
Rhode Island College 2007 — 2013
Bachelor of Science (B.S.), Accounting
Citizens Bank December 2014 - Present
DICK'S Sporting Goods August 2013 - Present
Target June 2010 - January 2014
Skills
Consumer Lending, Customer Service, Microsoft Office, Sales, Management, Professional Demeanor, Interpersonal..., Leadership
Education
Rhode Island College 2010 — 2014
Bachelor of Arts (B.A.), Communication and Media Studies, B
East Providence High School 2006 — 2010
Diploma, B+
AdvoCare July 2015 - Present
Morin Associates, LLC September 2013 - Present
CVS Health April 2011 - September 2013
Blue Cross & Blue Shield of Rhode Island July 2009 - July 2010
Citizens Bank March 2004 - June 2009
Skills
Insurance, Healthcare, Health Insurance, Life Insurance, Term Life Insurance, Healthcare Management, Customer Service, Disability Insurance, Management, Brokers, Insurance Brokerage, Medicare, Medicare Part D, Medicare Advantage, Medicare Supplements, Individual Health..., Group Insurance, Retail Banking, Banking, Microsoft Office
Education
La Salle Academy 1996 — 2000
High School
Rhode Island College
Finance, General
Brown University January 2013 - Present
Citizens Bank November 2011 - December 2012
Citizens Bank March 2009 - November 2011
Skills
Payroll, Customer Service, PeopleSoft, Customer Experience, Payroll Analysis, Human Resources, Adobe Acrobat, ADP Payroll, Presentation Development, Employee Training, Workday, Desktop Publishing, Remote Access, Microsoft Office, Web Design, Manage Client..., Training Delivery, Management Training..., Commercial Banking, Loans, Customer Experience..., HCM Processes & Forms, Time Tracking, Financials
Education
Rhode Island College 2006 — 2010
Bachelor of Science (BS), Business Administration, Management and Operations
Bishop Hendricken High School
Carrington Mortgage Services, Mortgage Lending Division October 2014 - Present
Citizens Bank February 2014 - September 2014
Wells Fargo Home Mortgage February 2010 - January 2014
Option One Mortgage December 1998 - February 2008
Education
Rhode Island College 1989 — 1993
Batchelor of Science in Business Management, Mangement, 3.6
Citizens Financial Group, Inc. July 2014 - Present
Citizens Bank April 2013 - July 2014
Citizens Bank January 2011 - May 2014
Citizens Bank September 2009 - April 2011
Bank of America February 2005 - July 2009
Education
Rhode Island College 2001 — 2007
Bachelor of Science (B.S.), Finance, General
Citizens Bank December 2012 - Present
Citizens Bank March 2011 - December 2012
Skills
Banking, Consumer Lending, Credit, Credit Analysis, Retail Banking, Financial Analysis
Education
Rhode Island College
Bachelor of Arts (BA), Criminal Justice/Police Science
Rhode Island College April 2013 - Present
Business Cards Tomorrow February 2010 - January 2013
Citizens Bank October 2009 - February 2010
The Allied Group March 2006 - April 2008
OfficeMax March 2004 - March 2006
Kinkos April 2001 - November 2003
Alpha Graphics February 1995 - November 2000
Skills
Customer Service, Sales, Adobe Acrobat, Mac, Troubleshooting, Inventory Management, Training, Management, Marketing Communications, Time Management, Social Media, Marketing, Email Marketing, Microsoft Excel, Business Development, Microsoft Word, Photoshop, PowerPoint, Pdf, Scanners, Advertising, Social Media Marketing, Account Management, Digital Printing
Education
Rhode Island College 1990 — 2012
Bachelor of Arts (B.A.), Psychology
Rogers 1986 — 1990
Diploma, graphic arts
Citizens Bank January 2009 - Present
Citizens Bank May 2003 - December 2008
MetLife October 1997 - May 2003
Academic Management Services April 1996 - September 1997
Fleet Bank January 1990 - April 1996
Skills
Performance Management, Human Resources, Leadership, Management, Employee Engagement, Employee Relations, Organizational Design, Succession Planning, Strategic Leadership, HR Transformation, Talent Management, Culture Change, Workforce Planning, Employer Branding, Strategic Planning, Customer Service..., Talent Acquisition, Onboarding, Coaching, Employee Benefits, Team Leadership, People Skills, Call Center Development, Personnel Management, PeopleSoft, Deferred Compensation, Organizational..., People Development, Shared Services, Operational Risk..., Lean Management, Continuous Improvement, Communication Skills, Lean Thinking, Collaborative Problem..., Cost Reduction..., Call Centers, Process Improvement
Education
Rhode Island College
Royal Bank of Scotland Business School
Citizens Bank January 2006 - Present
Citizens Bank 1997 - 2014
Citizens Bank 1997 - 2014
Citizens Bank 2009 - 2013
RBS Citizens Group January 2001 - 2006
RBS Citizens Group May 1997 - January 2001
Skills
Physical Security, Systems Monitoring, Security Monitoring, Application Design, Access Control, Access Management, Policy Analysis, Vendor Management, Operational Risk, CCTV, Digital Video, Building Relationships, IT Operations, AIX, Security, System Administration, Mainframe, Corporate Security, Integration, Security Operations, Project Management, Private Investigations, Risk Management, Computer Security, Information Security..., Security Audits, Information Security
Education
Rhode Island College
Psychology, social work and other general studies
Technology Specific
pilgrim
Citizens Bank May 1993 - Present
Education
Rhode Island College 1978 — 1982
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
AAA May 2014 - Present
University of Rhode Island August 2011 - May 2014
Citizens Bank June 2010 - September 2010
Skills
Social Networking, Facebook, Editing, Public Speaking, PowerPoint, Social Media, Microsoft Word, Event Planning, Microsoft Office, Customer Service, Microsoft Excel, Photoshop, English, Outlook, Windows, HTML, Budgets, Strategic Planning, Organization Skills
Education
University of Rhode Island - College of Arts and Sciences 2010 — 2014
Bachelor of Arts (B.A.), Communication and Media Studies
Rhode Island College 2009 — 2010
Blue Cross & Blue Shield of Rhode Island July 2013 - March 2014
RBS Citizens Group January 2013 - March 2013
Bank of America July 2011 - May 2012
Bank of America (Contractor of Michael Page Int'l) March 2011 - July 2011
Citizens Bank (Manpower) August 2010 - January 2011
Citizens Bank September 2009 - November 2009
VeriSign September 2007 - December 2008
MetLife Insurance-Technical Writer March 2007 - July 2007
T-Mobile North East Engineering May 2005 - November 2006
MCI/Worldcom November 1996 - June 2004
Skills
Analytic Thinker, Hands-on Problem Solver, Report Building, Vendor Management Skills, Strategic Planning, Client-focused, Account Retention, Contract Compliance, Process-driven, Procedural development..., Business Analysis, Contract Management, Cross-functional Team..., Project Management, Human Resources, Customer Retention, SharePoint, Integration, CRM, Troubleshooting, Strategy, Software Documentation, Six Sigma
Education
Rhode Island College 1971 — 1975
BS, Education
Admirals Bank October 2012 - January 2013
Citizens Bank December 2010 - October 2012
Poli Mortgage Group August 2010 - December 2010
Citizens Union Bank December 2009 - September 2010
Nestle Waters July 2009 - January 2010
Southcoast Hospitals Group May 2007 - August 2007
Bristol Community College January 2007 - June 2007
Bristol Community College - The Observer November 2006 - June 2007
Option One Mortgage Corp January 2004 - March 2006
Option One Mortgage Corporation February 2001 - January 2004
Skills
Writing, Proofreading, Copy Editing, Banking, Adobe Creative Suite, Microsoft Office, Training, Communication, Management, Mortgage Lending, Loans, Underwriting, Credit, Editing, Coaching, Creative Writing, Mortgage Banking, Finance, Customer Service, Residential Mortgages, Loan Origination, Time Management
Education
Rhode Island College 2007 — 2009
BA
Bristol Community College 2006 — 2007
AA
Johnson and Wales University 1991 — 1995
Bridgewater State College 1984 — 1986
De Lage Landen May 2014 - Present
De Lage Landen February 2009 - April 2014
Cephalon October 2008 - January 2009
Manpower Staffing Services February 2008 - July 2008
GE Money August 2007 - December 2007
Citizens Bank May 2005 - May 2007
Citizens Bank August 2004 - May 2005
Sprint February 2004 - August 2004
Exclusive Wireless September 2003 - February 2004
Skills
HRIS, Training, Management, Human Resources, Recruiting, Payroll, Interviews, Customer Service, Teamwork, Accounting, Accounts Payable, Employee Benefits, Employee Engagement, Employee Relations, HR Policies, Marketing, Microsoft Excel, Onboarding, Performance Management, Personnel Management, Succession Planning, Talent Acquisition, Talent Management, New Hire Orientations, Deferred Compensation
Education
Rhode Island College
CIS and Management
Fidelity Information Services June 2007 - Present
Citizens Bank 2007 - 2015
Citizens Bank 2007 - 2015
InterPros Consulting September 2006 - April 2007
Collaborative Staffing Consultants - working at TJX Companies July 2005 - August 2006
Ciber Inc. - working at Citizens Bank June 2004 - June 2005
Ciber Corp. - working at CVS Corp. November 2003 - June 2004
Fleet Bank November 1997 - May 2003
St. Joseph Hospital of R.I. September 1977 - October 1997
Skills
SDLC, Business Analysis, Management, Integration, COBOL, Software Development, Analysis, Systems Analysis, Process Improvement, Mainframe, Programming, CICS, Eztrieve, Technical Writing, Technical Documentation, Healthcare Information..., JCL, MVS, Fileaid, Offshore Resource..., Program Management
Education
Rhode Island College 1969 — 1973
BA Mathematics, Mathematics and secondary Education
Lincol High School 1965 — 1969
Diploma, College Prep
Cox Communications June 2012 - Present
Citizens Bank February 2010 - June 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Leadership, PowerPoint, Project Management, Strategic Planning, Sales
Education
Rhode Island College 2005 — 2012
Bachelor of Science (B.S.), Finance, General
Rhode Island College 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Finance, General
Nowspeed Marketing September 2014 - Present
Cobalt/ADP Dealer Services December 2006 - August 2014
Citizens Bank October 2005 - December 2006
Skills
Google Adwords, Google Analytics, Google Webmaster Tools, Google Adwords..., Digital Marketing, Banner Ads, Online Advertising, Search Advertising, PPC, SEO, Omniture, Social Media Marketing, Keyword Research, SEO copywriting, SEM, Organic Search, Paid Search Strategy, Paid Search Campaigns, MSN AdCenter, Wordpress, Display Advertising, Facebook Marketing, Conversion Optimization, Landing Page..., Advertising, Affiliate Marketing, Web Analytics, Online Marketing, Online Lead Generation, Mobile Marketing, Strategy, Email Marketing, Interactive Marketing, Marketing, Web Marketing, Online Reputation..., Facebook, Digital Strategy, Lead Generation, WordPress
Education
CCRI 2008 — 2010
Web Design/Computer Networking
Rhode Island College 2002 — 2004
Marketing/Finance
Hasbro April 2015 - Present
Citizens Bank February 2007 - October 2014
Staples 1999 - 2007
Corporate Software Solutions 1993 - 1999
Skills
Integration, SQL, Enterprise Architecture, ETL, SDLC, Requirements Analysis, Data Warehousing, Agile Methodologies, Business Intelligence, Unix, Business Analysis, Visio, Data Modeling, Requirements Gathering, Oracle, Software Project..., Vendor Management, Disaster Recovery, Process Improvement, IT Strategy, Databases
Education
Rhode Island College 1978 — 1980
Citizens Bank April 2007 - Present
Education
Rhode Island College 1995 — 2004
Citizens Bank WebSphere AdmnistratorCitizens Financial Group2007 - Present
GTECH Corporation 1998 - 2006
Education
Rhode Island College
Citizens Bank June 1996 - Present
RBS Citizens Bank 1996 - Present
Education
Rhode Island College 1984 — 1990
BS, Management
RBS Citizens Group March 2013 - Present
Citizens Bank August 2008 - March 2013
Mohegan Sun Casino September 2007 - June 2008
Bally Technologies February 2006 - July 2007
Rhode Island College 2001 - January 2004
United Natural Foods January 2004 - 2004
Rhode Island State Police January 2003 - April 2003
Foxwoods 1999 - 2001
Skills
Active Directory, Software Documentation, Microsoft SQL Server, Windows, Visio, Project Management, SharePoint, Requirements Analysis, SailPoint, XML, Process Improvement, Identity Management, HTML, System Administration, Business Intelligence, Data Analysis, Risk Management, ITIL, Troubleshooting, Business Analysis, Databases, Risk Assessment, Testing
Education
Rhode Island College 2000 — 2003
Bachelor of Science (BS), Management Information Systems and Services
Citizens Bank July 2006 - Present
LGC&D July 2004 - June 2005
Prescott Chatellier Fontaine & Wilkinson, LLP July 2001 - June 2004
Putnam Investments November 1997 - June 2001
Skills
Financial Reporting, Financial Analysis, Banking, Financial Modeling, Risk Management, Auditing, Internal Controls, Budgets, Sarbanes-Oxley Act, Forecasting, Financial Accounting, Account Reconciliation, Process Improvement, PeopleSoft, Access, Essbase, Microsoft Excel, Hyperion Enterprise, QuickBooks, Change Management, Tax, Finance, Cash Management, Strategic Financial..., Credit, Financial Planning, General Ledger, Variance Analysis
Education
University of Massachusetts Dartmouth 2008 — 2012
MBA, Business Administration and Management, General, GPA 3.95
Rhode Island College 1995 — 2001
B.S., B.S., & B.A., Accounting, Computer Information Systems, Psychology, GPA 3.94
Citizens Bank 2011 - 2014
Education
Rhode Island College 1995 — 2000
BS, Computer Information Systems
Citizens Bank April 2014 - Present
Rhode Island Hospital January 2004 - January 2008
Education
Rhode Island College 1999 — 2009
RBS Citizens, NA May 2006 - Present
Citizens Bank 2006 - Present
RBS Citizens, NA 2006 - 2013
Bank Of America (Fleet Financial Group) December 1997 - October 2005
Skills
Banking, Risk Management, Business Analysis, Data Modeling, SDLC, Requirements Analysis, Visio, Portfolio Management, Business Requirements, Analysis, Business Intelligence, Project Portfolio..., Software Project..., Business Process
Education
Rhode Island College 1986 — 1991
BS, Computer Information Systems
Apex Systems June 2015 - Present
Citizens Bank August 2012 - June 2015
Citizens Bank August 2010 - August 2012
Citizens Bank February 2009 - August 2010
Landon Technology Group August 2004 - February 2009
Lighthouse Computer Services August 2001 - August 2004
Fleet Bank 2001 - 2004
New England Gas Co.(formerly Providence Gas Co.) August 1988 - August 2001
Providence Washington Insurance August 1987 - August 1988
Mass Departement of Revenue June 1985 - August 1987
Skills
AIX, Disaster Recovery, Unix, SDLC, VMware, DB2, Websphere, Solaris, Virtualization, Business Continuity, Integration, Security, System Administration, Storage, Solution Architecture, SAN, Servers, System Deployment, Operating Systems, Storage Area Networks, Infrastructure, Software Development, ITIL Foundation..., IBM AIX, Architectures, Data Warehousing, Hardware, Architecture
Education
Rhode Island College 1980 — 1985
BS, Computer Science
Bluegreen Vacations 2013 - Present
Fiserv Lending Solutions 2006 - 2013
Fidelity Information Services February 2006 - September 2006
Citizens Bank December 1991 - September 2005
Skills
Good understanding of..., Business and software..., XML, DTD & Schema..., Transact-SQL, Microsoft..., ISO, SDLC, Business Analysis, Requirements Analysis, Agile Methodologies, Leadership, Visio, SharePoint, Requirements Gathering
Education
Rhode Island College 1989 — 1991
Carrington Mortgage Services, Mortgage Lending Division October 2014 - August 2015
Citizens Bank March 2014 - September 2014
Wells Fargo Home Mortgage March 2008 - February 2014
Option One Mortgage Corp. December 1998 - February 2008
Skills
USDA, Mortgage Lending, Refinance, Mortgage Banking, Credit, Sales, Residential Mortgages, Loan Origination, FHA, Loans, FHA financing, VA loans
Education
Rhode Island College 1989 — 1993
TJX September 2011 - Present
Citizens Bank April 2010 - September 2011
Citizens Bank July 2006 - April 2010
Sallie Mae September 2004 - June 2006
Academic Management Services April 1998 - August 2004
Skills
Process Improvement, Business Intelligence, Project Management, SDLC, Databases, SQL, Requirements Analysis, Vendor Management, Data Modeling, Data Warehousing, SOA, SoapUI, JDeveloper, XML, XSLT, ESB, Canonical Modeling, PL/SQL, Oracle E-Business Suite, Oracle ERP..., Oracle Forms, Oracle Reports, Oracle Discoverer, Oracle Financial, Oracle HR, PVCS, IBM Content Manager, IBM Rational Tools, Microsoft Project, CVS, MKS Integrity, Unix, Linux, PRINCE2, HTML, Oracle Workflow, Oracle RDBMS, Java, JavaMail, Procure-to-Pay, Accounts Receivable, General Ledger, Oracle Approvals..., Fixed Assets, Mentoring Of Staff, Design Review, Code Review, Oracle Advanced Queuing, Oracle Administration, Unix Shell Scripting
Education
Rhode Island College 1995 — 1999
Bachelor of Science (B.S.), Computer Information Systems
Loring, Wolcott & Coolidge May 2000 - March 2008
Loring, Wolcott & Coolidge May 2000 - March 2008
Citizens Bank May 1998 - May 2000
Skills
Customer Service, Investments, Securities, Wealth Management, Financial Analysis, Asset Management, Portfolio Management, Estate Planning, Banking, Equities, Financial Reporting, Accounting, Process Improvement, Account Reconciliation, Financial Services, Management
Education
Rhode Island College
BS, Business Administration and Management, General
Classical High School - Providence, RI 1992 — 1996
CVS Caremark Corporation July 2009 - Present
Ananke IT Solutions April 2007 - June 2009
Navigant Credit Union 2005 - 2007
Citizens Bank 2003 - 2005
Education
University of Rhode Island 1996 — 2000
Marketing/Communications
Rhode Island College 1994 — 1996
College readiness
Textron 2001 - Present
Manchester Humphreys, Inc. 1997 - 2001
Citizens Bank 1994 - 1997
Fleet Bank 1993 - 1994
Education
Katharine Gibbs School 1992 — 1993
Office Administration
Rhode Island College 1989 — 1991
Liberal Arts
Citizens Bank August 2015 - Present
Citizens Bank August 2011 - Present
Citizens Bank March 2010 - August 2011
Sovereign Bank March 2006 - March 2010
Sovereign Bank March 2001 - March 2004
The Jewelers Board of Trade January 2001 - February 2004
Education
Rhode Island College 1996 — 1999
Bachelor of Arts (BA), Communications
Js Solutions, Inc. Sr. Solution Architect ConsultantJudge GroupMay 2014 - December 2014
Medical Specialties Distributors, LLC January 2013 - May 2014
MSD 2012 - 2014
Covidien January 2012 - January 2013
Covidien 2012 - 2013
Mercer 2011 - 2011
Citizens Bank 2011 - 2011
Astonish Results 2008 - 2011
Pfizer 2007 - 2007
Catalink 1995 - 1996
Skills
Enterprise Architecture, JavaScript, SQL Server, SOA, Web Services, ASP.NET, WCF, Web Development, SEO, Online Marketing, SEM, Digital Marketing, Email Marketing, Agile, SDLC, ETL, XML, Problem Solving, jQuery, CSS, HTML, Insurance, User Interface Design, CMS, Content Management, Architecture, .NET, C#, Software Development, SQL, MySQL, Application Architecture, AJAX, Web Applications, Application Development, ASP.NET MVC, MVC, XSLT, ASP, SOAP, Database Design, TFS, Scrum, IIS, VB.NET, T-SQL, Visual Studio, OOP, JSON, Design Patterns
Education
Rhode Island College 1986 — 1987
BS Business, Business Management/Marketing and Finance
Citizens Bank Quality/Training ManagerCitizens BankJune 2003 - Present
Education
Rhode Island College 1981 — 1981
BS, Management
Mohegan Sun June 2013 - Present
Rhode Island Quality Institute March 2012 - March 2013
Atrion Networking Corporation February 2011 - March 2012
The Westerly Hospital September 2009 - November 2010
Agfa 2006 - 2009
Citizens Bank 2004 - 2005
Citizens Bank 2002 - 2004
Citizens Bank 2002 - 2004
Fleet Bank January 1999 - January 2002
Metropolitan Life Insurance (Property and Casualty) January 1991 - January 1996
Skills
SDLC, Integration, Program Management, Cross-functional Team..., Project Management, Healthcare, MS Project, Vendor Management, Banking, Troubleshooting, Management, Servers, Enterprise Architecture, Six Sigma, PMO, Healthcare Information..., CRM, Analysis, Disaster Recovery
Education
Rhode Island College
BA, Computer Science
Citizens Securities, Inc. August 2012 - Present
Citizens Bank June 2005 - August 2012
Federal Home Loan Bank of Boston August 2004 - May 2005
FleetBoston Financial Corporation September 2002 - August 2004
Talbots June 2000 - September 2002
KPMG 1997 - 2000
Skills
Achieved CPA status, Auditing, Financial Analysis, Finance, US GAAP, SEC filings, GAAP, Budgets, IFRS, Financial Statements, Management, External Audit, Cash Management, Banking, Financial Modeling, Internal Controls, CPA
Education
Rhode Island College 1990 — 1993
Bachelors, Accounting
Our Lady of Providence 1984 — 1987
High School Degree, General Studies
Fidelity Investments June 2011 - Present
Fidelity Investments October 2009 - June 2011
Fidelity Investments October 2005 - March 2011
Olympia Sports March 2002 - October 2005
Citizens Bank September 2000 - March 2002
Skills
Management, Mutual Funds, Customer Service, Relationship Management, Financial Services
Education
Rhode Island College 1997 — 2002
Bachelor, Business Management
Citizens Bank October 1988 - Present
Skills
Business Analysis, Portfolio Management, Risk Management, Banking, Financial Risk, Financial Services, Vendor Management, Project Management, Retail Banking, Relationship Management, Management, SDLC, Leadership
Education
Rhode Island College 1991 — 1995
BS, Psychology
Bank of America August 2010 - February 2015
Schneider Electric April 2012 - June 2012
Citizens Bank October 2009 - March 2010
Softrax August 2006 - October 2008
Mohegan Sun July 2008 - August 2008
State Street Retiree Services February 2006 - June 2006
Bank of America June 2005 - October 2005
Obsidian Consulting LLP January 2005 - April 2005
INSCI Corp. May 2001 - November 2004
Skills
Software Documentation, Enterprise Software, Quality Assurance, Business Intelligence, Web Applications, Product Management, Agile Methodologies, Requirements Analysis, Unix, Integration, Online Help, Program Management, Business Analysis, SaaS, SDLC, SharePoint, RoboHelp, MadCap Flare, Dreamweaver, Flash Animation, HTML, CSS, Localization, Website Development, User Acceptance Testing, Manual Testing, Graphic Design, Defect Logging, HP Quality Center, Proofreading, Waterfall, Project Management, Microsoft Office, VSS, AS400 Administration, Graphics, Gap Analysis, Business Process..., Information Management, Business Process Design, Employee Training, Training Delivery, Software Troubleshooting, Adult Education, Adult Learning Theory
Education
Rhode Island College
M.A., English
Citizens Bank May 2013 - Present
Citizens Bank July 2011 - Present
Citizens Bank November 2009 - July 2011
Skills
AML, Risk Management, Banking, Internal Audit
Education
Rhode Island College 2000 — 2004
Bachelor's degree, Early Childhood Education and Teaching
Citizens Bank May 2015 - Present
Sovereign Bank October 2006 - May 2015
Santander Bank, N.A. October 2006 - May 2015
Bank of America June 2001 - October 2006
Skills
Banking, Business Analysis, Credit, Credit Cards, Financial Analysis, Portfolio Management, Process Improvement, Project Management, Relationship Management, Retail Banking, Risk Management, SDLC, Vendor Management, Financial Services, PMO, Call Centers, Customer Service, Leadership, Loans
Education
Rhode Island College 1984 — 1988
Bachelors, Business Mangement
Providence College
Graduate Studies
Salve Regina University
Master of Business Administration (MBA)
Salve Regina University
Certificate of Masters in Management
Citizens Bank September 2014 - Present
Fidelity Investments August 2001 - September 2013
Skills
Agile Methodologies, Project Management, System Administration, Configuration Management, Unix, Software Development, Business Analysis, Release Management, Microsoft Office, CAPM
Education
Rhode Island College 1996 — 2001
Bachelor of Science (BS), Computer Science
University of Lagos 1992 — 1996
Citizens Bank AVP Business AnalystCitizens BankAugust 1988 - Present
Education
Rhode Island College 1990 — 1995
Accounting
Citizens Bank November 2009 - August 2010
Sovereign Bank March 2002 - December 2008
Education
Rhode Island College 1985 — 1990
BA, Communications
Citizens Bank October 2010 - Present
RBS Citizens Bank 1994 - October 2010
Guild/ A Division of Old Stone Bank 1988 - 1994
Skills
Banking, Call Center, Process Improvement, Management, Lean Applications, Microsoft Excel, PowerPoint, Retail Banking, Customer Experience, Call Centers, Financial Risk, Analysis, Coaching, Cross-functional Team..., Strategy, Training, Business Process Mapping, Customer Service, Leadership, Financial Services, Relationship Management, Vendor Management
Education
Rhode Island College 1986 — 1990
Citizens Bank June 2013 - Present
Putnam Investments 2008 - 2012
Putnam Investments 2007 - 2008
Putnam Investments 2005 - 2007
Skills
NSCC trading, DCC&S cycle trading, DST system knowledge, Lotus Notes experience, 401k Plan familiarity..., IRA knowledge, 529 knowledge, Trust knowledge, can use most Microsoft..., sales experience, Presentation Skills..., Training Skills, Team Coordination, Project Execution, Project Planning, Marketing Research, Market Analysis, Project Management, Team Building, 401k, Retirement Planning, Retirement, Mutual Funds, Financial Services, Marketing, FINRA, Variable Annuities, Microsoft Excel, Asset Allocation, Client Services, Investments
Education
Rhode Island College 1999 — 2005
B.S. in Marketing
johnston High School 1996 — 1999
HS diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 12
Daito Ryu Kodokai (currently at City Aiki)
Ik Kyu, Kodokai Daito Ryu Aiki Jujutsu
Citizens Bank September 2010 - Present
Citizens Bank September 1996 - March 2007
Prototype Designs 1985 - 1994
Skills
New Business Development, Supply Chain Management, Account Management, ERP, Inventory Management, Strategic Sourcing, Financial Analysis, Procurement, Vendor Management, Strategic Planning, Business Intelligence, Business Analysis, Change Management, Banking, Project Management, Process Improvement, Risk Management
Education
Rhode Island College
Economics, Business/Managerial Economics
Citizens Bank May 2012 - Present
Royal Bank of Scotland - Citizens Bank September 2007 - May 2012
Skills
Risk Management, Banking, Business Analysis, Process Improvement, Customer Service, Analysis, Management, Financial Risk, Retail Banking, Operational Risk..., Consumer Lending
Education
Rhode Island College 1983 — 1988
Bachelor of Arts (B.A.), Photography and Graphic Design
Rhode Island College
Citizens Bank April 2015 - Present
Santander Bank, N.A. May 2013 - April 2015
J Marshall & Associates May 2010 - May 2013
Bank of Newport May 2010 - September 2011
Skills
Retirement Planning, Fixed Annuities, Life Insurance, Series 7, Retirement, Long-term Care, Mutual Funds, Term Life Insurance, Estate Planning, Strategic Financial..., 401k, Insurance, Disability Insurance, Series 63, Health Insurance, Employee Benefits, IRAs
Education
Rhode Island College 2006 — 2010
Bachelor of Science, Business Management
Bishop Connolly High School 2002 — 2006
General Studies
University of Rhode Island December 2014 - Present
RBS Citizens October 2013 - December 2014
Citizens Bank June 2013 - October 2013
The Sawyer School September 2010 - December 2012
Shaw's Supermarkets June 2005 - November 2010
Skills
Customer Service, PowerPoint, Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, Spreadsheets, Access, Event Planning, PeopleSoft, Management, Research, Public Speaking, Budgets, Teamwork, Higher Education, Data Analysis, Leadership, Data Entry, Time Management, Process Scheduler, Software Documentation
Education
Rhode Island College 2006 — 2010
B.S., Management with a concentration in Human Resources
Lincoln Appraisal & Settlement Services October 2012 - December 2014
The Steel Yard April 2012 - October 2012
JoeDanella.com May 2000 - March 2012
Providence Roller Derby September 2007 - September 2009
Adecco Staffing, USA December 2008 - June 2009
Citizens Bank October 2007 - August 2008
Citizens Bank April 2004 - October 2007
Skills
Microsoft Office, Strategic Planning, Project Management, Adobe Creative Suite, Customer Relations, Sales Presentations, Visual Communication, Organization Skills, PowerPoint, Program Management
Education
Rhode Island College
Bachelor's Degree, Fine/Studio Arts, General
Fidelity Investments June 2014 - Present
Fidelity Investments December 2005 - Present
Citizens Bank March 2003 - December 2005
Quick & Reilly 2001 - 2003
Skills
Relationship Management, Mutual Funds, Portfolio Management, Series 7, Series 24, Series 99, Series 63, Retirement, Investments, New Business Development, Pensions, Personal Financial..., Innovative Problem..., Uniform Combined State..., Rhode Island Insurance..., 401k, Investment Advisory, Asset Allocation, Financial Advisory
Education
Rhode Island College 2007 — 2010
Master of Professional Accountancy (MPAc), Financial Planning and Services
Rhode Island College 1993 — 1999
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Citizens Bank December 1988 - Present
Citizens Bank 1988 - Present
Amica Mutual Insurance Co. June 1986 - December 1989
Skills
SDLC, Business Analysis, Software Development, .NET, Banking, Requirements Analysis, Risk Management, Software Project..., Vendor Management, Business Intelligence, Visio, Project Management, Process Improvement, SharePoint, C#
Education
Rhode Island College 1984 — 1986
BA, Computer Science
Rhode Island College 1980 — 1984
BA, English
FM Global December 2005 - Present
FM Global December 2005 - Present
Citizens Bank April 2003 - February 2005
First Data Corporation October 1989 - September 2001
Skills
Insurance, Financial Reporting, Accounting, Internal Controls, General Ledger, Risk Management, Auditing, Financial Analysis, Reinsurance, Account Reconciliation, Accounts Payable, PeopleSoft
Education
Rhode Island College
Bachelor's degree, Financial Accounting
RE/MAX 1st Choice September 2001 - Present
RE/MAX 1st Choice 2001 - Present
Citizens Bank February 1971 - September 1985
Skills
Listing and Selling..., Communication
Education
Rhode Island College 1969 — 1973
BA, History
Mount Pleasant High School 1967 — 1969
Providence Public Schools February 2002 - Present
Citizens Bank March 1990 - February 2002
Skills
Career Counseling, Staff Development, Customer Service, Community Outreach, Program Development, Nonprofits, Public Speaking, Resume Writing
Education
Rhode Island College
Bachelor's degree, Psychology
United Natural Foods January 2015 - Present
Citizens Bank April 2013 - January 2015
Citizens Bank January 2004 - April 2013
Dulce Suenos Daycare - Dominican Republic January 2003 - January 2004
Citizens Bank January 1994 - January 2003
Fleet Bank January 1993 - January 1994
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, User Acceptance Testing, Interfaces, Production Support, Unit Testing, Business Requirements, Project Management, Ad Hoc Reporting, PeopleSoft, Databases, Oracle Financial, Business Analysis, Banking, Retail Banking
Education
Rhode Island College 1989 — 1994
Bachelor’s Degree, Accounting
Citizens Bank March 2002 - Present
Astro-Med, Inc. 1992 - 1998
Education
Rhode Island College 1987 — 1989
Bachelors, Industrial Technology
Toray Plastics America June 2012 - Present
Supfina Machine Company April 2011 - May 2012
Citizens Bank June 2008 - March 2011
Education
Rhode Island College 2005 — 2010
Bachelor of Science (B.S.), Accounting
Bishop Hendricken High School 2001 — 2005
Citizens Financial Group, Inc. May 2015 - Present
Citizens Bank June 2014 - Present
Bailey and Company December 2013 - June 2014
Bon Asian Bistro June 2012 - June 2014
Subway Restaurant January 2006 - August 2012
Skills
Customer Service, Customer Satisfaction, Cash Management, Accounting, Teamwork, Attention to Detail, Performance Metrics, Inventory Control, Restaurants, Food & Beverage, Time Management, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Accounts Payable &..., Problem Solving, Financial Analysis
Education
Rhode Island College 2008 — 2013
Bachelor’s Degree, Accounting
Wheelock College 2007 — 2008
Elementary Education and Teaching
2004-2007Coventry High School 2005 — 2007
High School, Child Development
Citizens Bank November 2013 - Present
Banking October 1997 - August 2013
Skills
Banking, Credit, Loans, Commercial Banking, Retail Banking, Credit Analysis, Credit Risk, Commercial Lending, Mortgage Lending, Relationship Management, Cross Selling, Risk Management
Education
Rhode Island College 1980 — 1983
Bachelor of Arts (B.A.), Communication/Public Relations
University of Dayton 1978 — 1980
Communications/Public Relations
Santander Consumer USA Inc. September 2013 - Present
Citizens Bank August 2011 - September 2013
Hess Corporation March 2010 - August 2011
Target July 2008 - November 2009
Target July 2007 - July 2008
The Home Depot 2005 - 2007
Sears 2000 - 2004
Skills
Management, Loss Prevention, Banking, Sales, Customer Service, Sales Management, Communication, Translation, Training, Human Resources, Customer Experience, Customer Retention, Staff Retention, Goal-driven leader, Motivation, Coaching, Retail Banking, Recruiting, Consumer Lending, Small Business Lending, Investment Banking, Operations Management, Branch Management, Hiring, Retail, Store Management
Education
Rhode Island College 2002 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Plan International USA November 2013 - Present
State of Rhode Island February 2013 - April 2013
Citizens Bank April 2003 - June 2008
Skills
Bookkeeping
Education
Rhode Island College 2012 — 2013
Sysco Foods July 2013 - Present
Sysco June 1993 - December 2012
Filene's Basement 1991 - 1993
Health-Tex, Inc. 1986 - 1991
Citizens Bank 1983 - 1986
Apex Retail Stores 1982 - 1984
Skills
Software Installation, Hardware Installation, AS400 Administration, Windows 7 Migration, BMC Remedy, Rumba, Active Directory..., ImageX, VPN, VMware, Office 2010, Help Desk Support, Microsoft Exchange, Windows Server, Server 2000-2008, Printers, Desktop Computers, Server Administration, Laptops, Antivirus, Bozteck/Vnc, Microsoft Office 2013, Windows 8.1, Windows 10
Education
New Horizons Computer Learning Center, Providence, RI
CompTIA Network +, Cisco CCENT, CCNA
Rhode Island College 1986 — 1988
Management Information Systems, General
Community College of Rhode Island 1981 — 1983
Associate's degree, Computer Science
Rhode Island Junior College 1978 — 1981
Associate's degree, Accounting
Bank Rhode Island July 2011 - November 2012
Citizens Bank July 1983 - July 2011
Education
Rhode Island College 1977 — 1979
Centreville Bank September 2014 - Present
Centreville Bank April 2013 - September 2014
Citizens Bank October 2012 - April 2013
Citizens Bank November 2009 - October 2012
Skills
Regulatory Compliance, Suspicious Activity..., CTR, Loans, Loan Origination, Customer Service, Customer Retention, Retail Banking, Mortgage Lending, Sales, Investments, Accounting, Credit, Banking, Cross Selling, Finance, Consumer Lending, Commercial Banking, Lines Of Credit, Credit Analysis, Refinance, Mortgage Banking, Cash Management, Home Equity Lines of..., Deposits, Residential Mortgages, Branch Banking, Home Equity Loans, Home Equity, Credit Cards, Loan Servicing, Internet Banking, Foreign Currency...
Education
Rhode Island College
Toll Gate High School
TJ Maxx February 2011 - Present
Linens N Things October 2008 - December 2008
Citizens Bank November 2004 - September 2008
Veritude September 2004 - November 2004
Zebra Technologies June 2003 - April 2004
Rhode Island College October 2002 - May 2003
Linens N Things May 2002 - September 2002
Stop & Shop May 1996 - February 2002
Skills
Customer Service, Data Entry, Management, Merchandising, Sales
Education
Rhode Island College
Bachelor of Science (BS), Management
Citizens Bank October 2011 - Present
Citizens Bank December 2010 - October 2011
Citizens Bank January 2009 - December 2010
The Cheesecake Factory January 2002 - September 2008
Dave & Buster's Inc. December 1998 - January 2002
Skills
Banking, Retail, Retail Banking, Retail Sales, Sales Management, Creative Writing, Business Writing, Strong Computer Skills, Interpersonal..., Marketing Communications, Public Relations, Public Speaking, Radio Broadcasting, Radio Host, Online Merchandising, Online Sales Management, Competitive Intelligence, Coaching, Cooking, Ebay Sales, Team Player, Personal Training, Personal Branding, Transformational Life..., Parent Coaching, Consumer Lending, Loans, Credit, Cross Selling, Mortgage Lending, Small Business Lending, Commercial Banking, Loan Origination, Credit Analysis, Lines Of Credit, Cash Management, Deposits, Commercial Lending, Mortgage Banking, Relationship Management
Education
Rhode Island College 2006 — 2008
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication, 3.65
University of Rhode Island 1993 — 1994