Citizens Bank
Industry: Bank
DescriptionCitizens Financial Group, Inc. is an American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont. Headquarters: Providence, Rhode Island, United States CEO: Bruce Van Saun Revenue: 5.256 billion USD (2016) Number of employees: 17,594 (2017) Parent organization: Citizens Financial Group Inc Subsidiaries: Citizens Securities, Inc,
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Citizens Bank Employees
Citizens Bank January 2015 - Present
BMO Financial Group December 2013 - December 2014
BTI Systems 2012 - 2013
Institute for optical sciences 2011 - 2012
Light-Based Technologies 2010 - 2011
University of British Columbia 2005 - 2011
Skills
Optical Communications, Matlab, Signal Processing, Optics, Simulations, Digital Signal..., C++, Photonics, Machine Learning, Programming, Mathematical Modeling, Algorithms, Experimentation, Modeling, Credit Risk, LaTeX
Education
The University of British Columbia 2005 — 2011
Ph.D, Electrical and Computer Engineering
Sharif University of Technology
M.Sc, Electrical and Computer Engineering
Sharif University of Technology
B.Sc, Electrical and Computer Engineering
UnitedHealthcare/Care Improvement Plus October 2011 - Present
AT&T August 2005 - July 2011
Nationwide Anesthesia Network, Inc. April 2003 - June 2005
Citizens Bank March 1998 - May 2003
Skills
Data Entry, Customer Relations, Organizing, Financial Management, Cold Calling, Managerial Finance, Customer Service, Loans, Healthcare, Telephone Skills, Invoicing, Negotiation, Sales, Small Business, Insurance, Hiring, Customer Experience, Selling, Team Building, Health Insurance, Leadership, Disability Insurance, Life Insurance, Long-term Care, Term Life Insurance, Employee Benefits
Education
South Georgia Technical College 1989 — 1990
Business Administration and Management, General
BrightView January 2015 - Present
Citizens Bank June 2014 - December 2014
Citizens Bank May 2013 - May 2014
Cintas May 2012 - May 2013
Cintas June 2010 - May 2012
Cintas June 2008 - June 2010
Cintas September 2005 - May 2008
Skills
Cold Calling, Strategic Planning, Account Management, Sales Process, Solution Selling, Sales Operations, Customer Service, Sales, Training, Sales Management, Team Building, Direct Sales, B2B, Customer Retention, Customer Satisfaction, Key Account Management, Lead Generation, Sales Presentations, Salesforce.com, Selling
Education
University of Nevada-Las Vegas 2001 — 2005
BA, Communications-Public Relations
Sheridan College 2001 — 2003
Associate of Arts (A.A.), English
York Traditions Bank February 2013 - Present
York Traditions Bank March 2010 - February 2013
Citizens Bank October 2009 - March 2010
Metro Bank 2007 - 2009
Skills
Credit, Banking, Retail Banking, Small Business Lending, Branch Banking, Finance, Credit Analysis, Management, Forms Development, Community Development, Church Music, Microsoft Excel, Microsoft Word, Credit Risk, Commercial Lending, Cash Flow Lending, C&I Lending, Lines Of Credit, Cash Management, Customer Service, Financial Analysis
Education
Millersville University of Pennsylvania 2006 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Shippensburg University of Pennsylvania 2005 — 2006
Business Administration and Management, General
Center for Family Services, Inc. September 2013 - Present
Conneaut Lake Bark Park September 2013 - August 2015
Center for Family Services, Inc. June 2004 - September 2013
Citizens Bank January 2002 - June 2004
Mellon Bank October 1993 - August 2000
Skills
Marketing, Social Media, Social Media Marketing, Public Relations, Nonprofits, Marketing Communications, Microsoft Office, Social Networking, Public Speaking, Customer Service, Small Business, Non-profits, Facebook, Online Advertising, Outlook, Fundraising, Photography, Sales Management, Management, Volunteer Management, Grant Writing, PowerPoint, Press Releases, Event Planning, Editing, Blogging, Community Outreach, Event Management, Advertising, Marketing Strategy, Leadership, Leadership Development, Writing, Research, Team Building, Sales, Online Marketing, Email Marketing, Website Development, Program Development, Newsletters, Microsoft Word, Direct Marketing, Account Management, Training, Media Relations, New Business Development
Education
Slippery Rock University of Pennsylvania 1986 — 1991
BA, Geology
Bishop Canevin High School 1982 — 1986
High School Diploma, Academic
Citizens Bank December 2013 - Present
Prospect Mortgage, LLC March 2013 - December 2013
Wells Fargo Home Mortgage August 2012 - March 2013
New England Securities January 2012 - August 2012
PNC Mortgage February 2008 - January 2012
Bank of America January 2003 - February 2008
Skills
•Bilingual- English..., NMLS Licensed, Account Management, Financial Analysis, Mortgage Banking, Branch Management, Marketing Strategy, Banking, Loans, Management, Mortgage Lending, Underwriting, Sales, Wealth Management
Education
University of North Florida 2003 — 2004
Bachelor of Applied Science (BASc), Political Science and Government
Slippery Rock University of Pennsylvania 1997 — 2000
Bachelor of Science (BS), Communication and Political Science
Citizens Bank May 2014 - Present
RBS Citizens September 1999 - Present
Citizens Bank September 1983 - September 1999
Skills
Commercial Banking, Consumer Lending, Banking, Loans, Credit, Top-notch Customer...
Education
Shippensburg University of Pennsylvania 1978 — 1982
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Citizens Bank March 2014 - Present
National Black MBA Association, Boston Chapter January 2014 - January 2015
John Hancock Funds, LLC December 2011 - March 2013
John Hancock Funds, LLC December 2010 - December 2011
John Hancock Funds, LLC August 2005 - December 2010
State Street Corporation May 2003 - August 2005
Skills
Chartered Retirement..., Licenses: Series 6 &..., Excellent..., CRM, Management, Investments, Mutual Funds, Project Management, Securities, Business Development, Sales, Training, Financial Advisory, Sales Operations, Project Planning, Series 63, Financial Services, Series 6, Wealth Management, Marketing, Account Management, Program Management, New Business Development, Human Resources, Talent Management, Change Management, Coaching, Product Management, Sales Management, Relationship Management, Insurance, Portfolio Management, Strategy, Leadership, Team Leadership, Analysis, Business Process...
Education
Simmons College - Simmons School of Management 2010 — 2013
Master of Business Administration (M.B.A.), Organizational Leadership
University of Massachusetts, Amherst 1999 — 2003
Bachelor of Arts (B.A.), Economics
Hudson Valley Federal Credit Union May 2015 - Present
Hudson Valley Federal Credit Union January 2013 - April 2015
Hudson Valley Federal Credit Union November 2010 - December 2012
Citizens Bank April 2006 - November 2010
Skills
Deposits, Retail Banking, Credit Analysis, Credit, Banking, Consumer Lending, Microsoft Office, Loans, Small Business Lending, Mortgage Lending, Branch Management, Cross Selling, Lines Of Credit, Commercial Banking, Commercial Lending
Education
Siena College
State Farm Insurance April 2014 - Present
Batesville Area Chamber of Commerce January 2014 - January 2015
New York Life Insurance Company December 2012 - April 2014
White River Area Agency on Aging July 2005 - June 2012
Citizens Bank March 1993 - September 2000
Skills
401k Rollovers, Annuity Sales, Estate Planning, Insurance, Key Person Protection, Protection..., Wealth Preservation..., Gifting Strategies, Multi-generational..., Legacies, Multi-generational..., Asset Protection, Licensed Life Insurance..., Retirement Planning, Succession Planning, Licensed in Long-term..., Fixed Annuities, Life Insurance, Small Business, Long-term Care, Wealth Management, Mutual Funds, Strategic Financial..., Health Insurance, Financial Advisory, Disability Insurance, Financial Services, Financial Planning
Education
Southeast Missouri State University
The American College of Financial Services
ChFC
Bank of America September 2014 - Present
Citizens Bank June 2013 - March 2014
Kel & Partners February 2013 - May 2013
Skinner, Inc. October 2011 - May 2013
Amanda Feagle Photography May 2010 - December 2012
Skills
Social Media, Social Media Marketing, Marketing Strategy, Marketing Communications, Event Planning, Adobe Creative Suite, Email Marketing, Photoshop, Marketing, Event Management, Digital Marketing, Facebook, Research, Microsoft Office, Budgets, Brand Management, Blogging, Photography, Social Networking
Education
Simmons College - Simmons School of Management 2012 — 2014
Master of Business Administration (MBA), Marketing
Massachusetts College of Art 2008 — 2010
Master of Fine Arts (MFA), Photography
The University of Georgia 2004 — 2007
Bachelor of Fine Arts (BFA), Photography
Commercial Bank August 2009 - Present
Beneficial Finance February 2008 - June 2009
Citizens Bank April 2003 - January 2008
New England Financial September 2000 - February 2003
Prudential Financial July 1992 - August 2000
Tangi Office Machines January 1979 - June 1992
Skills
Insurance, Management, Financial Services, Human Resources, Training, Sales, Sales Management, Sales Operations
Education
Baker College
Bachelor of Arts (BA), Finance and Management
Southeastern Louisiana University
Associate's degree, Marketing
Citizens Bank August 2012 - Present
Water Works Cinemas November 2011 - September 2012
Waterworks Cinemas June 2011 - November 2011
Home Depot/Home Services July 2011 - August 2011
Brookstone December 2010 - March 2011
Skills
Microsoft Excel, Microsoft Word, Works well with a team, Management, Team Leadership, Sales, Customer Service, PowerPoint, Adaptability, Energetic Leader, Self-starter, Problem Solving, Banking
Education
Seton Hill University 2008 — 2012
Bachelor of Science, Business; Marketing; Human Resources
Lahey Clinic October 2010 - Present
Citizen's Bank June 2006 - May 2007
Education
Shawsheen Valley Regional Vocational Technical School 1979 — 1982
High School Diploma, Business Technology
Bankwell Mortgage Company 2002 - 2013
Holiday Inn Express January 1999 - January 2002
Oakland Commerce Bank January 1998 - January 1999
Citizens Bank January 1992 - January 1998
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, arabic second language, management, Loans
Education
Schoolcraft College
Business Administration and Management, General
Citizens Bank 2010 - Present
Citizens Bank 2000 - 2010
Citizens Bank 1998 - 2000
Skills
Project Management, Project Planning, Change Control, Project Team Management, Contractor Onboarding, IT Project..., Implementation and..., Business Analysis, Banking, Customer Service, Leadership, Analysis, SDLC, Process Improvement, Requirements Analysis, Training, Vendor Management
Education
South Carolina State University 1991 — 1995
Bachelor's Degree, Psychology
Advanced Accounting Solutions inc. January 2013 - Present
Citizens Bank December 2007 - Present
Doherty Ventures - Now Advanced Accounting Solutions Inc February 2004 - January 2013
Robert Half International April 2007 - December 2007
HSBC November 1999 - February 2004
Curtis, Murphy & Jeffreys, LLP September 1996 - November 1998
United Healthcare January 1995 - September 1996
Plymouth Paper January 1991 - April 1995
Skills
Accounting, Finance, Credit, Mortgage Lending, Loans, Business Development, Customer Service, Residential Mortgages, Account Management, Strategic Planning, Financial Reporting, Budgets, Sales, Consumer Lending, Mortgage Banking, Small Business, Refinance, FHA, Retail Banking, Real Estate Financing, Credit Analysis, Loan Origination, FHA financing, VA loans, Credit Risk, Commercial Banking, Financial Analysis, Commercial Lending, Banking, Financial Services
Education
Southern New Hampshire University 2012 — 2015
Master's Degree, Accounting, GPA 3.6
Skidmore College 1983 — 1987
BA, Economics
The MacDuffie School 1977 — 1983
HS, College Prep
Citizens Bank November 2014 - Present
Canoga Wealth Management LLC March 2014 - October 2014
The Royal Bank of Scotland April 2011 - December 2013
UBS Investment Bank August 2006 - April 2011
Cadwalader, Wickersham & Taft LLP August 2004 - August 2006
Center for Modern Psychoanalytic Studies June 2003 - August 2004
New York City Law Department October 2002 - June 2003
Skills
Software Documentation, Outlook, Management, Editing, Microsoft Excel, Research, Legal Writing, Policy, Databases, Credit Risk, Sales, Process Scheduler, Telephone Skills, Negotiation, Onboarding, Customer Service
Education
Smith College 1998 — 2002
Bachelor's degree, Sociology
University of York 2000 — 2001
Sociology
Central Institute for Higher Tibetan Studies, Sarnath, India 1999 — 2000
Five College Exchange Program, Courses: Tibetan Buddhist Philosophy, History and Texts
Citizens Bank December 2009 - March 2014
Homestead Funding Corp 1989 - 2008
Skills
Mortgage Lending, Banking, Loans, Credit, Mortgage Banking, Sales, Refinance, Commercial Lending, Sales Management, Loan Origination, First Time Home Buyers, FHA, Investment Properties, New Business Development, Leadership, Customer Service, Residential Mortgages, Real Estate, Negotiation, Selling, Team Building, Small Business, Consumer Lending, Credit Analysis
Education
Siena College 1986 — 1988
Bachelor's Degree, Marketing & Management
Cigna Group Operations March 2014 - Present
Citizens Bank September 2011 - July 2013
American Eagle Outfitters May 2010 - September 2011
Coldwater Creek January 2007 - April 2009
Gap Inc. September 2000 - August 2006
American Eagle Outfitters September 1995 - June 2000
Skills
Management, Recruiting, Training, Operations Management, Visual Merchandising, Inventory Management, Customer Service, Security Management
Education
Slippery Rock University of Pennsylvania 1981 — 1985
Bachelor of Science (BS), Marketing/Marketing Management, General
Citizens Bank July 2013 - Present
First Commonwealth Bank April 2011 - September 2013
Skills
Loans
Education
Slippery Rock University of Pennsylvania 2005 — 2010
Bachelor of Science (B.S.), Marketing
Triangle Credit Union March 2015 - Present
Citizens Bank June 2010 - October 2014
ClubNET Communities October 2009 - August 2010
Residence North Mortgage March 2002 - June 2008
Schaefer Mortgage 1998 - 2002
Corps of Engineers FCU & TWH Credit Union 1986 - 1997
BayBank Middlesex 1981 - 1986
Skills
Small Business, Banking, Commercial Lending, Sales, Commercial Banking, Business Development, Loans, Marketing, Finance, New Business Development, Mortgage Lending, SBA, Strategic Planning, Team Building, Public Speaking, Small Business Lending, Lines Of Credit, Sales Management, Relationship Management, Credit, Commercial Mortgages, Refinance, Business Networking, Mergers, Social Media, Real Estate, Marketing Strategy, Coaching, Event Planning, Strategic Financial..., Consumer Lending, Investments, Cross Selling, Marketing Communications, Lead Generation, Email Marketing, Salesforce.com, B2B, Loan Origination, Merchant Services, Portfolio Management, Retail Banking, Management Consulting, Bookkeeping, Training, Consulting, Small Business..., QuickBooks, Accounting, Workshop Facilitation
Education
Simmons College 1977 — 1981
BA, Communications and Business Management
Waltham Senior High 1973 — 1977
Washington Trust Mortgage Company November 2011 - Present
Citizens Bank December 2011 - November 2012
MetLife Home Loans April 2010 - December 2011
Conecticut Mortgage Center LLC January 2000 - March 2010
Skills
Mortgage Lending, Loans, FHA, Refinance, Mortgage Banking, USDA, Residential Mortgages, Loan Origination, First Time Home Buyers, VA loans, Credit, FHA financing, Investment Properties, Real Estate, Real Estate Financing, Banking
Education
Southern Connecticut State University
Business/Managerial Economics
D.G.Yuengling & Son, Inc. August 2015 - Present
Santander Bank, N.A. February 2014 - August 2015
Sovereign Bank April 2012 - February 2014
Sovereign Bank May 2011 - April 2012
Citizens Financial Group July 2010 - May 2011
Citizens Bank November 2007 - July 2010
Nationstar Mortgage July 2007 - September 2007
Hershey Philbin Associates, Inc. January 2007 - May 2007
Skills
Banking, Loans, Analysis, Management, Portfolio Management, Marketing, Forecasting, Budgets, Sales, Market Research, Customer Service, Accounting, Advertising, Consumer Lending, Credit, Legal Research, Financial Analysis, Mortgage Banking, Mortgage Lending, Negotiation, Risk Management
Education
Shippensburg University of Pennsylvania 2003 — 2007
B.S.B.A., Business Administration
Paychex March 2015 - Present
Citizens Bank March 2013 - March 2015
SunTrust Bank 2012 - 2012
United States Air Force Security Forces August 2002 - October 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Military Training, Military Experience, Leadership Development, Military Logistics, Typing, Leadership, Finance, Risk Management, Customer Service, Financial Analysis, Banking, Training, Sales Management, Sales, Investments, Management, Process Improvement, Public Speaking, Team Building, Social Networking
Education
Slippery Rock University of Pennsylvania 2004 — 2009
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 3.0
Citizens Bank March 2015 - Present
Compass Group February 2012 - October 2013
Harshbargers Sub N' Malt August 2010 - August 2011
Skills
Microsoft Word, Microsoft Excel, Microsoft Publisher, Customer Satisfaction, Customer Service
Education
Shippensburg University of Pennsylvania 2011 — 2014
Bachelor of Science in Business Administration, Finance
Lewistown Area High School 2006 — 2010
Cardinal Camera March 2011 - Present
Novartis August 2003 - December 2010
Citizens Bank August 2002 - August 2003
Commerce Bancorp (now TD Bank) October 1998 - August 2002
Skills
Business Planning, Marketing Strategy, Strategic Planning, Contract Negotiation, Fundraising, Direct Sales, Training & Development, Recruitment/Retention, Leadership Development, Management, Employee Training, Cardiology, Sales, Recruiting, Employee Relations, Endocrinology, Training, Pharmaceutical Sales, Human Resources, Urology, Selling, Leadership, Customer Service
Education
Seton Hall University 1996 — 1997
B.A., Communications
The University of Texas at Austin 1992 — 1995
MasterCard May 2015 - Present
Clayton Holdings LLC September 2013 - April 2014
Citizens Bank April 2010 - August 2013
Precision Time March 2007 - April 2010
Venice Bakery June 2004 - March 2007
Skills
Banking, Sales, Mortgage Lending, Loans, Credit, Retail Banking, Financial Analysis, Small Business Lending, Consumer Lending, Credit Analysis, Commercial Lending, Investments, Credit Risk, Commercial Banking, Cross Selling, Business Analysis, Data Analysis, Account Management, Public Speaking, Spreadsheets, Microsoft Excel, Social Networking, Customer Retention, Customer Experience, Customer Acquisition, Customer Engagement, Presentation Skills, PowerPoint, Financial Planning, Financial Management..., Stock Market Analysis, Customer Service, Investment Brokerage, Managing Accounts, Project Management, Sales Management, Time Management, Team Management, Higher Education, Market Research, Financial Reporting, Team Building, Business Intelligence, Strategy, Business Development, New Business Development, Forecasting, Marketing Strategy
Education
University of New Haven
Master of Business Administration (MBA), Finance, 3.62
Southern Connecticut State University
Bachelor of Science (BS), Finance/Marketing, 3.52
Wells Fargo Asset Management July 2014 - Present
BNY Mellon March 2000 - July 2014
Boston Financial Data Services October 1998 - March 2000
Citizens Bank 1996 - 1998
Skills
Cross-functional Team..., Management, Finance, Risk Management, CRM, Analysis, Process Improvement, Mutual Funds, Financial Risk, Investments, Financial Analysis, Asset Management, Project Management
Education
Simmons College - Simmons School of Management
Master of Business Administration (MBA)
University of Bridgeport
Bachelor of Science (BS)
Pediatric Alliance, P.C. October 2014 - Present
Family Hospice & Palliative Care May 2012 - October 2014
Community Health Clinic of Butler County July 2007 - May 2011
Prudential and Liberty Mutual May 2006 - May 2007
Citizens Bank August 2004 - May 2006
Joseph Gribik, MD Family Practice May 1997 - August 1999
Skills
Public Relations, Community Outreach, Volunteer Management, Policy, Event Planning, Social Media, Fundraising, Customer Service, Healthcare, Public Speaking, Microsoft Office, Managerial Finance, Team Building, Leadership, Peachtree, Quickbooks, Microsoft Servers, Donor Management, Problem Solving, Compliance, Competitive Analysis, Financial Management, Nonprofits, Strategic Planning, Program Development, Phlebotomy, Medical Records
Education
Slippery Rock University of Pennsylvania 1999 — 2004
BS, Economics
Western School of Health & Business 1993 — 1994
Diploma - Medical Assistant, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program
Citizens Financial Group, Inc. October 2014 - Present
Merrill Lynch October 2010 - October 2014
Citizens Bank September 2009 - October 2010
Bank of America August 2006 - April 2009
Smith Barney May 2000 - October 2002
Paine Webber December 1996 - May 2000
Skills
Series 7, Retirement Planning, Securities, Mortgage, Wealth Management, Credit, Investments, Banking, Retirement, Insurance, Mutual Funds, Series 66, Financial Services, Investment Advisory, Asset Allocation, Relationship Management, Financial Advisory, Uniform Combined State..., Finance, Series 63, Mortgage Lending, Portfolio Management, Loans, Financial Planning, Asset Management, Financial Analysis, Management, Retail Banking, Risk Management, Fixed Income, Equities, Consumer Lending, Loan Origination, Small Business Lending, Wealth Management...
Education
University of Massachusetts Boston 1995 — 1998
MBA, Finance
Siena College 1976 — 1980
Bachelor's Degree, Psychology
Sovereign Bank April 2013 - Present
Citizens Bank October 2009 - Present
Prudential, Financial Services Associate January 2007 - March 2008
Dion Money Management April 2006 - August 2006
Skills
Banking, Investments
Education
Southern Connecticut State University 2004 — 2008
B.S. Business, Finance
Southern Connecticut University
B.S, Finance, Business Administration 2007
Crown Antique Mall, Inc. September 2013 - Present
Citizens Bank June 2012 - August 2013
Nine West Group November 2011 - April 2013
Saks Fifth Avenue August 2011 - November 2011
Nine West August 2009 - July 2011
Chatham University September 2010 - May 2011
DSW May 2008 - April 2010
TANG Teaching Museum and Art Gallery August 2007 - May 2008
Sear's March 2006 - March 2007
Kohl's Department Stores January 2006 - June 2006
Skills
Java, NetBeans, Excel, Access, Customer Service, Microsoft Excel, Research, Retail, Event Planning, Social Media
Education
Chatham University 2009 — 2011
Bachelors of Arts, Mathematics-Accounting
University of Pittsburgh 2008 — 2009
Mathematics
Skidmore College 2006 — 2008
Mathematics
Ringgold High School 2002 — 2006
General
Navy Federal Credit Union October 2011 - Present
Navy Federal Credit Union December 2010 - October 2011
Navy Federal Credit Union January 2010 - December 2010
Navy Federal Credit Union November 2007 - January 2010
Citizens Bank March 2006 - July 2007
Barnes and Noble Booksellers August 2005 - December 2005
Skills
Credit, Loans, Payments, Fraud, Customer Service, Auditing, Debit Cards, Deposits, Banking, Consumer Lending, Mortgage Lending, Credit Analysis, Retail Banking
Education
Southern Connecticut State University
History
Loud Whisper Media October 2014 - Present
Urban Lending Solutions May 2014 - February 2015
WageWorks March 2012 - April 2014
Kikaku America International July 2009 - February 2011
inVentiv Health February 2008 - June 2009
Citizens Bank September 2004 - June 2007
Skills
Healthcare, Sales, Management, Account Management, Pharmaceutical Industry, Pharmaceutical Sales, Medicare, Marketing Strategy, Employee Benefits, Cold Calling, Integrated Marketing, Customer Service, Market Research, Dermatology, Strategic Planning, Marketing, Business Planning, Sales Operations, Insurance, Negotiation, Product Launch, Competitive Analysis, Public Speaking, Training, Recruiting, Social Media, Salesforce.com, Talent Acquisition, Territory Management, Health Insurance, Cardiology, Contract Negotiation, Pharmacy, Sales Force Development, Budgets, Pharmacy Benefit..., Healthcare Consulting, Outlook, CRM, Leadership, Microsoft Office, Social Media Marketing, Human Resources, Advertising, Web Content Management, Content Management, Content Strategy
Education
Seton Hall University 1999 — 2004
Bachelor's, English, 2.9
Bishop Hendricken College Prepatory School 1995 — 1999
Diploma, 3.0
PNC April 2015 - Present
PNC October 2013 - April 2015
PNC March 2012 - October 2013
BNY Mellon August 2010 - March 2012
BNY Mellon March 2009 - August 2010
BNY Mellon June 2007 - March 2009
Vanguard January 2006 - June 2007
Citizens Bank October 2002 - December 2005
Skills
Financial Analysis, Product Management, Project Finance, Strategic Planning, Team Leadership, MBA Finance, Basel II, Finance, MBA, Project Management, Risk Management, Resource Management, Innovation, Technology Management, Basel I, Data Quality, Data Governance, Information Technology, Social Media, Educational Technology, Apple, Communication, Banking, Project Portfolio..., IT GRC, Requirements Analysis, Leadership, Business Process, PMO, Visio, PMP, Vendor Management, SDLC, Strategy, Requirements Gathering, Business Analysis, IT Strategy, Governance, Executive Management, Budgets, Portfolio Management, IT Management, Financial Services, Program Management, Management, Business Intelligence, Business Process..., Enterprise Risk..., Software Project..., Process Improvement
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2009 — 2011
MBA, Strategy/Finance
Slippery Rock University of Pennsylvania 2001 — 2005
BS, Information Technology
Blue Cross Blue Shield of Massachusetts May 2015 - Present
Citizens Bank November 2013 - April 2015
Blue Cross Blue Shield of Massachusetts February 2012 - November 2013
Kaiser Permanente August 2011 - January 2012
BMA Corp May 2007 - June 2011
Skills
SDLC, Visio, Business Analysis, Business Requirements, User Acceptance Testing, Access, SAS, Requirements Gathering, Requirements..., FAMS, Infrastructure, Applications..., Cognos Impromptu 7.4, NASCO, Rational Suite, MS Project, HIPAA, Requirements Analysis, SOA, Agile Methodologies, Microsoft Excel, Cognos, Waterfall, Software Documentation, Systems Analysis, Gap Analysis, Business Process, Lotus Notes, Analytics
Education
University of Wisconsin-Stout 2005 — 2007
Bachelor of Science (BS)
Southeast Missouri State University - Harrison College of Business
MBA (Not Completed)
Citizens Bank December 2014 - Present
Charming Charlie September 2013 - November 2013
Charming Charlie May 2011 - September 2013
New York and Company June 2008 - August 2010
Skills
Visual Merchandising, Merchandising, Customer Service, Sales, Management, Retail, Inventory Control, Time Management, Data Entry, Fashion, Microsoft Excel, Marketing, Inventory Management, PowerPoint, Recruiting, Employee Training, Hiring, Microsoft Outlook, Training, Leadership, Interviews, Microsoft Office, Payroll, Store Management, Customer Satisfaction, Team Leadership, Employee Relations, Financial Services, Customer Relations, Banking
Education
Geneva College 2014 — 2016
Master of Science in Organizational Leadership, Organizational Leadership
Slippery Rock University of Pennsylvania 2007 — 2009
Business Administration, Management
Butler County Community College of Pennsylvania 2005 — 2007
Associate of Science, Business Management; Butler Pennsylvania
Jay Peak Resort December 2014 - Present
Fred Beans Automotive January 2013 - August 2014
Citizens Bank January 2006 - January 2012
Skills
Banking, Retail Banking, Loans, Commercial Banking, Credit Risk, Consumer Lending, Small Business Lending, Branch Banking, Cross Selling, Branch Management, Lines Of Credit, Deposits, Invoicing, Loan Origination, Customer Service, Cash Management, Accounts Payable, Financial Analysis, Time Management, Microsoft Excel, Outlook, Finance, Forecasting, Customer Satisfaction
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Master of Science (M.S.), Accounting and Financial Management
Shippensburg University of Pennsylvania 1996 — 2000
Bachelor of Arts (B.A.), Psychology and Social Work
PwC September 2014 - Present
Covidien October 2013 - August 2014
Alex and Ani January 2012 - October 2013
TD April 2010 - August 2012
Citizens Bank September 2006 - August 2009
Skills
Accounting, Financial Analysis, Customer Service, Banking, Time Management, Financial Reporting, Microsoft Excel, Credit, Loans, Outlook, Auditing, Tax Accounting, Management, Retail Banking, Cash Management, Cross Selling, Sales, Bank Reconciliation, Account Reconciliation, Retail Sales, Store Operations, Customer Retention, Operations Management, Journal Entries, Cost Accounting, Absorption, Variance Analysis, Sarbanes-Oxley, Sarbanes-Oxley Act
Education
Southern Connecticut State University 2008 — 2013
Bachelor of Science (BS), Accounting, Cum Laude
Citizens Bank March 2015 - Present
Citizens Bank October 2014 - March 2015
Citizens Bank October 2013 - October 2014
First Niagara Bank November 2012 - October 2013
First Niagara Bank June 2011 - January 2013
First Niagara Bank May 2010 - June 2011
Retail Banking May 2005 - October 2008
Skills
Consumer Lending, Small Business Lending, Loans, Credit, Retail Banking, Underwriting, Lines Of Credit, Loan Origination, Leadership, Corporate Finance, Management, Cross Selling, Time Management, Sales Management, Business Strategy, Sales, Deposits, Banking, Branch Banking, Finance, Global Cash Management, Organization, Cash-flow Management, Business Efficiency, Cash Management, Remote Deposit Capture, Portfolio Management, SBA, Credit Analysis
Education
Seton Hill University 2011 — 2013
Master of Business Administration (M.B.A.), Management specialization
Seton Hill University 2007 — 2010
Bachelor's degree, Business and Finance
National Grid January 2010 - Present
Shawmut Design and Construction January 2008 - November 2008
Liberty Mutual Insurance December 1996 - January 2007
Citizens Bank January 2006 - December 2006
First Data Corporation September 1987 - July 1996
Skills
Finance, Leadership, Reporting & Analysis, Financial Reporting, Budgets, Process Improvement, Managerial Finance, Strategic Financial..., Business Analysis, SAP Implementation, Corporate Finance, Project Management, Team Leadership, Business Strategy, Team Management, Essbase, SAP, SAP BI, Microsoft Excel, Financial Analysis, Financial Modeling, Financial Accounting, Business Intelligence, Team Building, Management, Analysis, Operations Management, Strategic Planning, Auditing, Data Analysis, Financial Planning
Education
Simmons School of Management 1998 — 2001
MBA, Master's in Business Administration, High Honors
St. Michael's College 1983 — 1987
BS, Business Administration/Accounting
Integrus Architecture April 2013 - Present
LMN Architects October 2008 - January 2013
LMN Architects October 2007 - October 2008
Citizens Bank 2007 - 2008
City Kitchens 2006 - 2007
Barnes & Noble 1999 - 2006
Skills
Microsoft Office, Microsoft Word, InDesign, Microsoft Excel, Photoshop, PowerPoint, Adobe Creative Suite, Outlook, Social Media, Marketing, Advertising, Social Media Marketing, Illustrator, HTML, Social Networking, Editing, Adobe Acrobat, Facebook, Graphic Design, Photography, Submittals, Design Research, Urban Design, Project Management
Education
Seattle University 1999 — 2006
Bachelor of Arts (BA), English/Creative Writing, Cum Laude
Seattle University 1998 — 2006
Bachelor's degree, English/Creative Writing
Points International March 2008 - Present
Best Western International December 2006 - March 2008
Northwest Airlines June 2003 - March 2006
Best Western International May 2001 - June 2003
America West Airlines January 2000 - May 2001
Citizens Bank January 1998 - January 1999
Lakeview Village Senior Living Community February 1997 - January 1998
Ritz-Carlton Hotel February 1996 - February 1997
Albuquerque Marriott Hotel February 1995 - February 1996
Marriott's Camelback Inn August 1994 - February 1995
Skills
Marketing Strategy, Market Planning, Marketing, Advertising, Forecasting, Public Relations, Business Intelligence, Direct Mail, Finance, Contract Management, Newsletters, Credit, Multimedia, Process Engineering, Commerce, Concept Development, Budgets, Project Management, Cross-functional Team..., Management, Strategic Partnerships, Coaching, CRM, Project Planning, E-commerce
Education
Simmons College - Simmons School of Management 1998 — 1999
M.B.A
Simmons College 1983 — 1988
B.A, Management
PromoPlus, LLC 2008 - Present
Citizens Bank November 2007 - September 2008
Nelnet, Inc May 2006 - November 2007
U. S. Bank July 2001 - June 2006
Missouri Department of Higher Education November 1987 - July 2001
Skills
Marketing, Management, Sales, Banking, Marketing Strategy, Contract Negotiation, Leadership, Advertising, Budgets, Public Speaking, Sales Operations, Program Management, Strategy, Operations Management, Account Management, Business Strategy
Education
Southeast Missouri State University
Bachelor of Science, Business Administration
Scotia Bank (via ISG Search) March 2014 - Present
Citizens Bank (contractor via Calibro) May 2013 - February 2014
Mycroft Inc. October 2011 - January 2013
Citizens Bank May 2010 - November 2011
ASA alumni January 2001 - November 2009
American Student Assistance 2001 - 2009
ASA 2001 - 2009
JBA Software Products February 1997 - November 2000
Skills
Business Analysis, SDLC, Requirements Analysis, Integration, Requirements Gathering, Testing, Quality Assurance, Visio, MS Project, Software Development, Databases, Agile Methodologies, Software Documentation, Business Intelligence, SQL, Scrum, Business Requirements
Education
Seneca College of Applied Arts and Technology
Bachelors equivelent, Information technology
Blueberry Hill Books February 2014 - Present
Pioneer Valley Books October 2010 - Present
Citizens Bank April 2010 - October 2010
LOWE’S COMPANIES INC. 2010 - 2010
CSRwire, The Corporate Social Responsibility Newswire April 2009 - July 2009
Lowe's June 2008 - August 2008
Target October 2006 - January 2008
Florida State University July 2006 - October 2006
Best Buy October 2004 - May 2006
Skills
Press Releases, Newsletters, Advertising, Sales Management, Marketing, Market Research, Research, Customer Service, Project Management, Social Media, Editing, PowerPoint, Fundraising, Microsoft Office, Microsoft Excel, Public Speaking, Public Relations, Microsoft Word, Event Management, Event Planning, Training, Social Media Marketing, Strategy
Education
University of Massachusetts, Amherst 2007 — 2009
Masters, Business Admin
Smith College 2001 — 2005
BA, Studio Art
KeyBank January 2015 - Present
Citizens Bank July 2008 - January 2015
Skills
Loans, Consumer Lending, Branch Management, Mortgage, Credit, Retail Banking, Mortgage Lending, Branch Banking, Banking, Deposits, Lines Of Credit, Cross Selling, Home Equity Loans, Refinance, Customer Service, Banking Operations, Savings, Personal Loans, Checking, Credit Cards, Bank Operations, Sales Management, Commercial Banking, Loan Origination, Consumer Finance, Sales, Credit Analysis, Relationship Management, Mortgage Banking, Management, Commercial Lending, Wealth Management, Portfolio Management, Small Business Lending, Finance, Investments, Leadership, Customer Satisfaction, Credit Risk, Financial Analysis, Risk Management, Cash Management, Financial Risk, Team Building, Residential Mortgages, Small Business, Treasury Management, Coaching, Financial Planning
Education
Skidmore College 2002 — 2006
BS, Business
Weston High School 1998 — 2002
High School
Citizens Bank January 2015 - Present
Nationwide Insurance September 2008 - May 2014
TGI Fridays May 2010 - September 2013
Northwestern Mutual May 2012 - September 2012
Nike November 2008 - September 2010
Skills
Microsoft Word, People-oriented, Microsoft Office, Microsoft Excel, Financial Analysis, Financial Accounting, Social Networking, Sales, Business Networking, Collaboration, Computer Security, Computers, Finacial Management, Financial Risk, Cloud Computing, People Skills, Insurance, Portfolio Management, Long-term Care, Financial Reporting, Stock Management, Retirement, Access
Education
Siena College 2010 — 2014
Bachelor's degree, Finance, General
Washingtonville High School 2006 — 2010
Advanced Regents Diploma With Honors
Boston Scientific May 2014 - Present
Citizens Bank June 2011 - October 2013
Skills
Leadership, Quality Assurance, SAP, Sales, Customer Service, Process Improvement
Education
Slippery Rock University of Pennsylvania 2007 — 2011
Bachelor’s Degree, Business Administration and Management, General
mothers for justice and equality October 2012 - Present
Citizens Bank June 1981 - October 2012
Skills
Community Outreach, Philanthropy, Public Speaking, Event Planning, Volunteer Management, Program Development, Grant Writing, Strategic Planning, Leadership Development, Organizational..., Community Development, Coaching, Banking, Board Development, Career Counseling, Community Engagement, Community Organizing, Conflict Resolution, Event Management, Fundraising, Government, Grants, Higher Education, Leadership, Marketing, Media Relations, Non-profit..., Non-profits, Policy, Policy Analysis, Program Evaluation, Program Management, Proposal Writing, Public Policy, Public Relations, Research, Social Entrepreneurship, Social Media, Social Networking, Sponsorship, Staff Development, Strategic Communications, Teaching, Team Building, Training, Workshop Facilitation, Youth Development, Budgets, Nonprofits
Education
Simmons College
Bachelor of Arts (BA), Business Administration and Management, General
Patriot Federal Credit Union August 2015 - Present
Franklin County Visitors Bureau July 2015 - Present
Citizens Bank May 2015 - July 2015
Black and Davison May 2014 - April 2015
Snap Fitness 24/7 April 2012 - August 2014
Skills
Marketing, Microsoft Office, Customer Service, Research, Social Media, Public Speaking, Event Planning, Marketing Communications, Market Research, Social Media Marketing, Product Marketing, Online Marketing, Direct Marketing, Marketing Strategy, Sales Management, Sales Operations, Pharmaceutical Sales, Pharmaceutical Industry, Pharmaceutics, Criminal Law, Account Management, Sales Process, Horse Care, Horse Training, Advertising, Time Management, Microsoft Excel, PowerPoint, New Business Development, Social Networking, Sales
Education
Shippensburg University of Pennsylvania 2012 — 2016
Bachelor of Business Administration (B.B.A.), Marketing Research
Wilson College
Psychology
Chambersburg Area Senior Highschool 2009 — 2012
Citizens Bank July 2014 - Present
Education
Southern Connecticut State University 2012 — 2016
Bachelor of Arts (B.A.), English Language and Literature/Letters
BNY Mellon December 2014 - Present
BNY Mellon February 2013 - November 2014
Citizens Bank May 2011 - January 2013
Skills
Econometrics, Economics, Statistics, Corporate Finance, Banking, Macroeconomics, Accounting, Customer Service, Microsoft Excel, Time Management, Microsoft Office, Cash Handling Experience, Financial Analysis, PowerPoint, Management, Microsoft Word, Finance, Investments
Education
University of Pittsburgh 2010 — 2012
Bachelor of Science (BS), Economics
Seton Hill University 2008 — 2010
Mathematics
SMT Corporation October 2012 - Present
Citizens Bank November 2009 - October 2012
Chili's April 2006 - November 2009
Spencer Gifts September 2002 - March 2006
Skills
Leadership, Flexibility, Time Management, Highly resourceful, Problem Solving, Fast Learner, Multi Tasking, Reliable, Hard Worker, Team-oriented, Capability, Opportunist, Open Minded, Customer Service, Microsoft Word, Microsoft Office, Employee Training, Customer Satisfaction, Cash Handling, Outlook, Cashiering, Customer Experience, Management, Banking, Sales, Telephone Skills, PowerPoint, Retail Sales, Marketing Strategy, Training, Reliability, Semiconductors, Semiconductor Industry, Employee Loyalty
Education
Southern Connecticut State University 2003 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Jonathan Law High School 1999 — 2003
Diploma, High School
Citizens Bank April 2014 - Present
Citizens Bank January 2012 - Present
Citizens Bank December 2009 - January 2012
Citizens Bank 2006 - 2009
Wachovia, A Wells Fargo Company 2004 - 2006
Town of Seymour CT January 2003 - January 2005
Connecticut Financial Services, LLC 1996 - 2004
Skills
Change Management, Sales Management, Sales Process, Cross Selling, Training Delivery, Group Presentations, Workshop Presenter, Credit, Retail, Cash Management, Small Business Lending, Contact Center..., Retail Banking, Program Facilitation, Workshops, Leadership, Consumer Lending, Management, Call Centers, Commercial Banking, Mortgage Lending, Loans, CRM, Coaching, Team Building, Sales, Banking, Credit Cards, Customer Satisfaction
Education
Southern Connecticut State University 1995 — 1999
BS, Corporate Communications
Bath & Body Works August 2013 - Present
aerie by American Eagle July 2010 - August 2013
aerie by American Eagle July 2009 - July 2010
Citizens Bank June 2007 - July 2009
Abercrombie & Fitch May 2006 - June 2007
Abercrombie & Fitch August 2005 - May 2006
Skills
Recruiting, Visual Merchandising, Training, Leadership, Customer Service, Driving Results, Loss Prevention, Merchandising, Store Management, Inventory Management, Retail, Retail Sales, Store Operations, Inventory Control
Education
Southern Connecticut State University 2000 — 2002
Business Management
Capital Bank March 2011 - Present
KeyBank August 2008 - February 2011
Citizens Bank 2005 - 2008
SEFCU 2002 - 2004
Charter One, now Citizens Bank 1999 - 2002
KeyBank 1997 - 1999
Skills
Loans, Credit, Banking, Credit Analysis, Financial Education, Customer Service, Customer Satisfaction, Risk Management, Sales Management, Financial Analysis, TIPS Certified, Serve Safe Certified, Baking, Wine Education, Event Planning, Staff Supervision, Culinary Management, Notary Public, Consumer Lending, Retail Banking, Lines Of Credit, Leadership, Loan Origination, Public Speaking, Small Business Lending
Education
Schenectady County Community College 2011 — 2015
Restaurant, Culinary, and Catering Management/Manager
Suny Morrisville 1995 — 1997
State University of New York at Delhi
Bachelor’s Degree, Hotel, Motel, and Restaurant Management
TIAA-CREF June 2015 - Present
Citizens Investment Services August 2014 - Present
Citizens Bank January 2013 - Present
Merrill Lynch June 2012 - January 2013
Primerica April 2010 - June 2012
Skills
IRA's, Term Life Insurance, Annuities, Money, Long Term Care, Retirement, 401k, Debt Management, Retirement Planning, Income Protection, Savings, Insurance, Investments, Mutual Funds, Financial Planning, Securities, Wealth, Debt, Asset, Strategic Financial..., Life Insurance, Long-term Care, Wealth Management, Variable Annuities, Series 7, Financial Advisory, Fixed Annuities, IRAs, Financial Planners, 529 Plans, FINRA, Roth IRA, Series 6, Investment Advisory, Series 63
Education
Slippery Rock University of Pennsylvania 1999 — 2003
Bachelors, Communications
Highlands High School 1996 — 1999
CareCore/MedSolutions August 2014 - Present
MedSolutions July 2012 - August 2014
Empire Blue Cross Blue Shield January 2011 - May 2012
Aetna July 2008 - February 2011
Citizens Bank June 2007 - July 2008
Lowe's Companies, Inc. April 2006 - May 2007
Kohl's Department Stores September 2003 - April 2006
Walt Disney World January 2005 - May 2005
Skills
Customer Service, Leadership, Process Improvement, Team Building, Healthcare Management, Training, Project Management, Healthcare Information..., HIPAA, Outlook, Data Analysis
Education
Southern New Hampshire University 2014 — 2017
Bachelor of Science (BS), Business Administration and Management, General
Schenectady County Community College 2003 — 2006
Associate's degree, Business Administration and Management, General
Shenendehowa high School
Regents Diploma
GM Financial April 2015 - Present
TD Auto Finance May 2014 - April 2015
TD Auto Finance June 2013 - May 2014
Paychex October 2011 - June 2013
Paychex June 2010 - September 2011
Citizens Bank February 2009 - May 2010
AT&T September 2008 - February 2009
Skills
Internal Communications, Client Management, Creative Strategy, Sales, Customer Service, Microsoft Excel, Banking, Inventory Management, Finance, Balance, Recording, CA-Top Secret, Payroll, Salesforce.com, Recruiting, Cold Calling, Employee Benefits, Financial Services, Time Management, Training, Credit, PowerPoint, Teamwork, Microsoft Word, Customer Satisfaction, Customer Retention, Outlook, CRM, Leadership, Management
Education
The College at Brockport, State University of New York 2008 — 2010
Bachelor of Science, Finance
Sierra College 2006 — 2008
AS degree, Liberal Arts
Fairport High School 2002 — 2005
Citizens Bank May 2014 - Present
Educational Testing Service (ETS) September 2012 - May 2014
Wells Fargo July 2000 - September 2012
Skills
Strategic Planning, Pro-active Leader, Customer-focused Service, Partner Liaison, Multi-cultural team..., Investigative Research, Computer-savvy, Motivated self-starter, Staff Mentor, Time Management, Communicative Skills, Team-oriented..., Career Development..., Hiring Practices, Conducting Interviews, Customer-focused Sales, Customer Service..., Critical Thinking, Coaching Staff, Partnership-building, Networking, Self-motivated Team..., Cross Functional Team..., Business Development, Mentoring
Education
University of Phoenix, Philadelphia, PA 2003 — 2005
Masters, Organizational Management
South Carolina State University 1996 — 2000
Bachelor of Arts (B.A.), Business Administration and Management, General
Citizens Bank July 2014 - Present
The Empire Taxes January 2012 - Present
Vemma October 2012 - February 2013
Skills
Event Planning, Social Media Marketing, Network Marketing, Motivational Speaking, Microsoft Word, Financial Analysis, Organizational..., Organizational..., Business Analysis
Education
Siena College 2011 — 2015
Bachelor’s Degree, Accounting
Western & Southern Financial Group January 2012 - Present
Western & Southern Financial Group 2013 - 2013
Bank of America March 2011 - May 2012
Citizens Bank March 2010 - March 2011
Education
Slippery Rock University of Pennsylvania 2006 — 2009
Bachelor of Business Administration (B.B.A.), Finance, General
Northeast Information Systems October 2008 - Present
Citizens Bank 2005 - 2008
City of Mechanicville 2004 - 2005
MetLife 2002 - 2003
Fort Orange Press, Inc. December 1987 - November 2002
Skills
Management, Financial Reporting, Accounting, Internal Controls, Forecasting, Variance Analysis, Financial Analysis, Managerial Finance, Sarbanes-Oxley Act, General Ledger, Auditing
Education
Siena College 1985 — 1987
Bachelor of Business Administration (BBA), Accounting
PNC March 2014 - Present
PNC July 2012 - Present
Citizens Bank January 2012 - July 2012
Citizens Bank August 2010 - January 2012
Emily Britain Elementary School February 2010 - June 2010
Emily Britain Elementary School August 2009 - December 2009
Skills
Microsoft Office, Microsoft Excel, Data Entry, Operational Risk, Retail Banking, K-12 Education, Banking, Wire Transfers, Six Sigma, PowerPoint, Program Management, Customer Service
Education
Slippery Rock University of Pennsylvania 2005 — 2009
Elementary Education and Early Childhood Education, Elementary Education and Teaching
Slippery Rock University
Bachelor of Science, Elementary Education and Early Childhood
Avonworth High School 1991 — 2005
High School Diploma
Citizens Bank September 2013 - Present
Mohegan Sun May 2013 - September 2013
Mohegan Sun June 2007 - May 2013
Skills
Employee Relations, Human Resources, Policy, Casino, New Hire Orientations, Labor Relations, Employee Engagement, Performance Management, HRIS, Succession Planning, Benefits Administration, Employee Recognition, Conflict Resolution, Gaming Industry, Customer Service, Leadership Development, Hospitality, Employee Benefits, Recruiting, Onboarding, Food & Beverage, Organizational..., Training, Employment Law, Resorts, Team Building, Supervisory Skills, Coaching, Leadership
Education
Seton Hall University 1988 — 1992
Master's degree, Theology/Theological Studies
University of Scranton 1984 — 1988
Bachelor's degree, Christian Traditions
Citizens Bank July 2012 - Present
SL Financial Services June 2001 - July 2012
Enterprise Mortgage Acceptance Company February 1999 - June 2001
Enterprise Mortgage Acceptance Company February 1999 - June 2001
Skills
Lease/Loan Documentation, Portfolio Documentation, UCC Knowledge, Lease/Loan End Term..., Payment Restructure..., Assignment and..., Lease/Loan Amendment..., Structure and..., Vendor Communication, Multitasker, Communications with..., Vehicle Titling, Office Management, Notary Public
Education
Southern Connecticut State University 1994 — 1999
BS, Business
Citizens Bank June 2012 - Present
Pri-Med, MC Communications June 2009 - November 2011
The Kessler Group November 2006 - February 2009
Citigroup April 2004 - September 2006
DirectPro, LLC November 2002 - April 2004
DirectPro, LLC October 2000 - November 2002
DirectPro, LLC October 1999 - October 2000
Skills
Direct Mail, Direct Marketing, Integrated Marketing, Analytics, Database Marketing, Management, Marketing, Marketing Strategy, Strategy, Product Management
Education
Siena College 1995 — 1999
Bachelor of Science, Marketing and Management
Massapequa High School
The Cheesecake Factory October 2006 - Present
Citizens Bank December 2008 - June 2009
Bravo Brio Restaurant Group May 2003 - October 2006
Skills
Customer Service, Time Management, Microsoft Excel, PowerPoint, Microsoft Office, Restaurants, Restaurant Management, Microsoft Word, Teamwork, Outlook, Food Service, Inventory Management, Event Planning, Leadership, Customer Satisfaction, Public Speaking, Nonprofits, Training, Team Building, Social Media
Education
Chatham University 2011 — 2014
Master’s Degree, Strategy and Entrepreneurship
Seton Hill University 2001 — 2006
Bachelor of Arts (B.A.), Business Administration and Management, General
Citizens Bank July 2013 - Present
Rite Aid February 2012 - July 2013
Walgreens August 2011 - April 2012
Brigham and Women's Hospital September 2010 - February 2011
Simmons College September 2009 - May 2010
Simmons College & Museum of Fine Arts September 2009 - May 2010
Simmons College October 2009 - December 2009
Simmons College May 2008 - August 2008
Scott/Ross Center at Simmons College August 2007 - August 2008
Media Center at Simmons College May 2007 - December 2007
Skills
Microsoft Office, Microsoft Word, Research
Education
Simmons College 2006 — 2010
BS, Chemistry, Computer Science
Qdoba Restaurant Corporation January 2014 - Present
Qdoba Mexican Grill October 2007 - Present
Wendy's August 2002 - October 2007
Ipex Incorporataed September 2001 - May 2002
Citizens Bank January 1999 - July 2001
Skills
Customer Service, Social Media, Event Management, Hospitality, Team Building, Public Speaking, Microsoft Office, Training, Food, Inventory Management, Event Planning, Public Relations, Marketing, Sales, Social Media Marketing, Social Networking, Recruiting, PowerPoint, Leadership, Management, Hiring, Fundraising, Customer Satisfaction, Time Management, Budgets, Employee Training, Strategic Planning, Employee Relations, P, Leadership Development
Education
Seton Hill University 1985 — 1987
communications
Citizens Bank June 2015 - Present
EverBank March 2014 - June 2015
DE Capital Mortgage LLC February 2010 - March 2014
Mortgage Banker August 1988 - February 2014
Education
Seton Hall University 1984 — 1988
BS, Business
Seton Hall Preparatory School 1980 — 1984
Pfizer March 2001 - Present
Citizens Bank August 1999 - March 2001
Education
Schoolcraft College 2005 — 2007
Associate in Science
RBS Citizens, N.A. May 2012 - Present
RBS Citizens, N.A. October 2009 - November 2011
Citizens Bank May 2003 - October 2009
BankBoston 1996 - 1999
BayBank 1990 - 1996
Yamaichi International America 1988 - 1990
Skills
Credit Risk, Credit, Financial Risk, Credit Analysis, Portfolio Management, Analysis, Commercial Banking
Education
Simmons College - Simmons School of Management
MBA, Business Administration
Wheaton College
BA, International Relations, International Economics
Citizens Bank March 2005 - Present
RBS 2006 - Present
Royal Bank of Scotland 1997 - Present
Royal Bank of Scotland April 2005 - August 2011
Royal Bank of Scotland Group 1997 - July 2011
Royal Bank of Scotland Card Services January 2008 - January 2010
RBS Card Services August 2005 - January 2008
Skills
Credit Cards, Banking, Business Analysis, User Acceptance Testing, Financial Risk, Risk Management, Retail Banking, SDLC, Business Requirements, Requirements Gathering, Credit Risk, Operational Risk, Basel II, Requirements Analysis, Stakeholder Management, PMO, Operational Risk..., Vendor Management, Project Delivery, Visio, Process Improvement, Change Management, Analysis, Quality Assurance, Business Intelligence, MS Project, Program Management, Call Centers, Systems Analysis, Software Documentation, Project Management, Governance, Business Process..., Integration, Testing, Project Portfolio..., Data Warehousing, Business Process, CRM, SharePoint
Education
Southern Connecticut State University
Southern Connecticut State University
Amgen April 2003 - February 2008
Citizens Bank 2002 - 2003
Vector Security September 2001 - June 2002
Infoshark, Inc. March 2000 - June 2001
Education
Shenandoah University 1995 — 1999
Bachelor of Music, Music Education
Citizens Bank June 2014 - Present
Caremark Specialty Pharmacy January 2013 - Present
CV-Sight February 2010 - October 2011
Affinion Group March 2000 - January 2011
Horizon Systems January 1999 - January 2000
Southern New England December 1979 - June 1999
SOUTHERN NEW ENGLAND TELEPHONE January 1979 - January 1999
Skills
Analytics, SAS, Data Mining, Unix, Analysis, Data Warehousing, SQL, Databases, Market Research, Business Intelligence, Data Analysis, SAS programming, Teradata, Cross-functional Team..., Data Integration, Direct Marketing, Marketing, Segmentation, Access, Data Management, Database Marketing, Business Analysis, ETL, Statistics
Education
Southern Connecticut State University 1969 — 1975
Bachelor of Science, EDUCATION
Apex Systems July 2011 - Present
Bank of America 2008 - 2010
Home Properties 2006 - 2008
Citizens Bank 2005 - 2006
Skills
Banking, Customer Service, Microsoft Excel, Office Management, Microsoft Office, Sales, Outlook, Lotus Notes, Administrative..., Payroll, Data Entry, Administration, Office Administration, Leadership, Project Management, Account Management, Social Networking, Management, Applicant Tracking..., Time Management, Team Building, Technical Recruiting
Education
Montgomery County Community College 2007 — 2011
Business Administration and Management, General
Shorter College 2003 — 2005
Musical Theatre
Fayette County High School
Fayette County High School
Vanguard May 2014 - Present
The Vanguard Group February 2007 - May 2014
Vanguard July 2012 - January 2013
The Vanguard Group December 2003 - February 2007
Vanguard January 1999 - February 2007
Vanguard November 1996 - January 1999
Citizens Bank March 1996 - November 1996
Skills
Mutual Funds, Project Management, Email Marketing, Dreamweaver, Relationship Management, Retirement, HTML, Financial Services, Retirement Planning, Asset Allocation, Data Privacy, Risk, Floral Design
Education
Shippensburg University of Pennsylvania 1990 — 1994
B.A., Communications/P.R.
Shippensburg University of Pennsylvania 1990 — 1994
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Citizens Bank November 2007 - Present
Circulation Specialists 1999 - 2007
Circulation Specialists 1999 - 2007
Skills
Database Marketing, Direct Marketing, Marketing, Direct Mail, Email Marketing, Customer Acquisition, Digital Marketing, Integrated Marketing
Education
Southern Connecticut State University 1992 — 1997
Farm Credit of Central Florida August 2012 - Present
M&T Bank June 2006 - July 2012
Citizens Bank March 2003 - June 2006
Skills
Commercial Banking, Loans, Small Business Lending, Commercial Lending, Credit, Portfolio Management, Management, Finance, Treasury Management, Banking, CRM, New Business Development, Credit Analysis, Sales Management
Education
Shippensburg University of Pennsylvania 1996 — 2000
Citizens Bank January 2014 - Present
Fidelity Investments November 2009 - January 2014
Harborside HR Partners September 2006 - December 2009
Fleet Bank July 1995 - January 2004
BankBoston 1995 - 2000
Education
Simmons College - Simmons School of Management 1997 — 2000
MBA
Citizens Bank Assitant Vice PresidentMercantile BankSeptember 1992 - December 1998
ITT Financial Services January 1989 - September 1992
Education
University of Wisconsin-Madison 2002 — 2004
Graduate School of Banking
Southeast Missouri State University 1986 — 1988
Bachelor of Arts, Education
Citizens Bank November 2011 - Present
JPMorgan Chase June 1996 - November 2011
Skills
Finance, Mortgage Banking, Financial Analysis, Banking, Credit Analysis, Financial Modeling, Cash Management, Loans, Strategic Financial..., Accounting, Financial Reporting, PeopleSoft
Education
Siena College 1990 — 1994
BBA, Accounting
Johnson & Wales University July 2013 - Present
Johnson & Wales University January 2009 - July 2013
Becton Dickinson 1992 - 1998
Citizens Bank July 1991 - November 1992
Bank of New England June 1989 - March 1991
Milton Bradley 1985 - 1988
Skills
Employee Benefits, Benefits Administration, Human Resources, New Hire Orientations, Deferred Compensation
Education
University of Massachusetts, Amherst 1988 — 1989
MBA, Business
Smith College 1980 — 1984
BA, Psychology
MasterCard April 2013 - Present
MasterCard Worldwide February 2007 - April 2013
MasterCard November 2003 - February 2007
MasterCard May 2001 - November 2003
Citizens Bank December 1999 - May 2001
Citizens Bank July 1998 - December 1999
People's Bank January 1994 - July 1998
Skills
Product Management, Strategy, Mobile Payments, Credit Cards, Payments, Debit Cards, Payment Gateways, Banking, Direct Marketing, Management, Marketing Strategy, Program Management, Product Development, Payment Systems, Standards Compliance, Electronic Payments, Executive Management, EMV, E-payments, Internet Banking, Payment Card Processing
Education
University of Rhode Island 1999 — 2001
MBA, Marketing
Villanova University
Certificate, Lean Six Sigma
Southern Connecticut State University
BS, Corporate Communication
Peoples United Bank 2011 - 2014
Danversbank March 2008 - June 2011
Citizens Financial Group 1999 - 2008
Citizens Bank 1999 - 2008
Skills
Banking, Commercial Lending, Commercial Banking, Credit, Financial Analysis
Education
Simmons College - Simmons School of Management 1979 — 1980
Master of Business Administration (M.B.A.)
University of Michigan 1972 — 1976
Bachelor's Degree, German Language and Literature
Savings Institute Bank & Trust Company June 2014 - Present
Banco Santander July 2010 - May 2014
Citizens Bank September 2009 - July 2010
Bank of America September 2006 - April 2009
Bank of America March 2001 - September 2006
Skills
CRM, Management, Business Strategy, Business Development, Commercial Lending, Superior Client Service, Account Management, Banking, Client Services, Credit, Finance, Leadership, Portfolio Management, Relationship Management, Sales, Training
Education
Simmons College 2002 — 2005
MS in Communications Management
Ismail University 1989 — 1994
Bachelor of Arts (BA), French and English
Central 1 Credit Union May 2015 - Present
Central 1 Credit Union June 2014 - Present
Central1 March 2006 - June 2014
Fincentric Corporation March 2001 - March 2006
Citizens Bank 1998 - 2001
Skills
Business Analysis, Requirements Analysis, SDLC, Requirements Gathering, Business Requirements, Software Project..., User Acceptance Testing, Banking, Project Management, Financial Services, Software Documentation, Microsoft SQL Server, ITIL, Management, Project Portfolio..., Business Process..., Vendor Management
Education
APMG-International 2013 — 2014
PRINCE2 Practitioner, Project Management
Simon Fraser University 1994 — 1998
BA, Economics
Citizens Bank April 1978 - Present
RBS Citizens NA 1978 - Present
Citizens Bank May 2006 - September 2007
Albany Savings Bank 1978 - 1992
Skills
Small Business Lending, Creating and Delivery..., Product Expert for..., Banking, Consumer Lending, Commercial Banking, Business, Commercial Lending, Lines Of Credit, Loans, Credit, Customer Retention, Cross Selling, Loan Origination, Sales, Mortgage Lending, Retail Banking, Branch Management, SBA, Commercial Mortgages, Mortgage Banking, Deposits, Home Equity Loans, Refinance, Relationship Management, Credit Analysis
Education
MA Social Sciene Education 1972 — 1977
Master of Arts (M.A.), Social Science Education
Siena College 1968 — 1972
Bachelor of Arts (B.A.), Social Sciece Education
Peoples United Bank July 2011 - Present
DanversBank April 2008 - July 2011
Citizens Bank December 1999 - April 2008
State Street Bank 1995 - 1999
Fleet Bank 1991 - 1994
Bank of New England 1988 - 1991
Skills
Loans, Accounting, Commercial Lending, Banking, Credit
Education
Simmons College - Simmons School of Management 1979 — 1980
MA, Business
University of Michigan 1972 — 1976
BA, German
Citizens Bank January 2009 - Present
JPMorgan Chase January 2002 - December 2008
Education
Shippensburg University of Pennsylvania 1999 — 2001
BSBA, Marketing
Citizens Bank September 2006 - Present
Citizens Bank September 2006 - Present
Wachovia 1996 - 2006
Fairleigh Dickinson University Federal Credit Union 1995 - 1996
Sandoz Employees Federal Credit Union 1994 - 1995
National Westminster Bank, NJ 1986 - 1993
Chemical Bank NJ/Horizon Bank 1983 - 1986
Midlantic National Bank 1980 - 1983
Education
Seton Hall University
MBA, Finance
Seton Hall University 1976 — 1980
BS in BA, Finance/Marketing
Ariba December 2010 - Present
IP and Internet Law North, LLC September 2009 - February 2010
Citizens Bank March 2009 - September 2009
Music Theatre International August 2006 - July 2008
Education
Shenandoah University 2002 — 2006
BFA, Music Theatre
Webster Bank December 2013 - Present
Webster Bank November 2010 - December 2013
Citizens Bank June 2003 - November 2010
Education
Southern Connecticut State University 1996 — 2002
BS, History
CIT March 2011 - Present
Webster Bank January 2007 - December 2010
Citizens Bank February 1998 - November 2003
Skills
Commercial Lending, Credit Analysis, Asset Based Lending, Loans, Credit, Portfolio Management, Credit Risk, Middle Market, Cash Flow Lending, Small Business Lending, Capital Markets, Structured Finance, Commercial Banking, Banking, Underwriting
Education
Simmons College 1979 — 1983
BA, Economics/Management
Simmons College 1979 — 1983
Bachelor of Arts (B.A.), Economics/Management
Unemployed October 2009 - Present
Mid Penn Bank October 2005 - October 2009
Citizens Bank October 1988 - October 2005
Education
Shippensburg University of Pennsylvania 1973 — 1978
Management, Accounting, Management, Finance
Shippensburg University of Pennsylvania 1973 — 1977
Berkshire Bank January 2012 - Present
Citizens Bank August 2003 - October 2011
Fenimore Asset Management 1998 - 2003
Education
RPI 1979 — 1983
MBA, Management
Siena College 1975 — 1979
BS, Finance
Citizens Bank January 2012 - Present
Connecticut Mortgage Center LLC January 2000 - July 2009
REMCO Realty March 2001 - June 2008
Capital Mortgage Corporation April 1996 - December 1999
Education
Sother Connecticut State University 1980 — 1983
Marketing
Southern Connecticut State University
St. Luke's Eldercare Services November 2009 - December 2010
St. Luke's Eldercare Services November 2009 - December 2010
Citizens Bank 2004 - 2009
Middlesex Health Care 1987 - 2003
Skills
QuickBooks, Detail Orientation, Computer Literate, Data Entry, Outlook, Excel, Customer Service, Word, Supervisory Skills, Microsoft Office, Budgeting, Deposits, Accounts Payable, Reconciliation, Documentation, Bookkeeping, Payroll Processing, Non-profits, Banking, Payroll, Staff Development, Account Reconciliation, Microsoft Word, Customer Satisfaction, Software Documentation
Education
Gateway Community College 2009 — 2010
Certificate, Bookkeeping
Southern Connecticut State University 1965 — 1969
BS, MS, Education
Citizens Bank February 2014 - Present
Citizens Bank August 2012 - February 2014
Citizens Financial Group February 2010 - August 2012
KRC Research March 2009 - December 2009
KRC Research April 2008 - March 2009
RDA Group July 2007 - December 2007
Opinion Research Corporation January 2006 - April 2007
Skills
Market Research, Management, Marketing, Research, Analysis, Quantitative Research, Analytical Skills, Product Analysis, Program Management, Microsoft Office, Qualitative Research, Marketing Communications, Project Management, Banking, Financial Services, Trend Analysis
Education
Simmons College 2001 — 2005
BA, International Relations, East Asian Studies, Psychology
International School of the Sacred Heart 1999 — 2000
Citizens Bank October 2014 - Present
Citizens Bank September 2013 - October 2014
PNC February 2012 - August 2013
Shenango Presbyterian Senior Care April 2006 - July 2013
PNC February 2011 - February 2012
rue21 2007 - 2009
Skills
Microsoft Office, Customer Service, Sales, Marketing, Management, Banking, Risk Management, PowerPoint, Microsoft Excel, Microsoft Word, Accounts Payable, Event Planning, Social Media, Time Management, Customer Satisfaction, Leadership, Public Speaking, Account Management, Retail, Social Media Marketing, Sales Management, Social Networking, Access, Facebook
Education
Slippery Rock University of Pennsylvania 2006 — 2010
Bachelors of Science, Marketing and minor in Finance
Comcast March 2015 - Present
Comcast Cable June 2011 - March 2015
Towers Watson July 2010 - June 2011
TD Bank August 2007 - November 2008
Citizens Bank July 2006 - July 2007
Citizens Bank June 2005 - July 2006
Citizens Bank September 2003 - May 2005
General Electric International Inc February 1997 - July 2000
Skills
Ceridian, Quicken, PeopleSoft, Access, Organizational Structure, Onboarding, Applicant Tracking..., Performance Management, Employee Relations, Employee Engagement, HR Policies, Talent Management
Education
DPT Business School 2009 — 2009
Pharmacy Tech, Pharmacy Technician
Shreemati Nathibai Damodar Thackersey Women's University 1997 — 2002
Bachelors, Business Accounting & Administration
KeyBank January 2015 - Present
Village of Scotia November 2014 - Present
Jan-Pro Cleaning Systems January 2007 - Present
KeyBank April 2012 - January 2015
KeyBank January 2005 - April 2012
Citizens Bank December 2002 - July 2005
Hudson River Bank and Trust Co August 2001 - December 2002
Skills
Customer Service, Loans, Small Business Lending, Commercial Lending, Public Speaking, Event Planning, Microsoft Office, Leadership, Credit, Mortgage Lending, Banking, Team Building, Sales Management, Selling, Consumer Lending, Finance, Loan Origination, New Business Development, Sales, Small Business
Education
Siena College 1994 — 1998
Bachelor of Arts (BA), English Language and Literature, General
Regents College London
M&T Bank May 2014 - Present
Citizens Bank December 2012 - May 2014
HSBC January 1999 - May 2012
HSBC January 2005 - December 2005
Skills
Team Leadership, Sales Management, Financial Management..., Communication, Talent Management, Performance Management, Coaching Staff, Leadership, Banking, Consumer Lending, Coaching, Sales, Credit Analysis, Retail Banking, Management, Team Building, Relationship Management
Education
Siena College
B.S., Finance
Huntington National Bank May 2013 - Present
U.S. Bank November 2010 - May 2013
Citizens Bank June 2007 - November 2010
Sky Bank June 2002 - June 2007
Skills
Financial Analysis, Loans, Underwriting, Credit Analysis, Banking, Commercial Real Estate, Commercial Banking, Real Estate Financing, Financial Structuring, Financial Statement..., Real Estate, Portfolio Management, Institutional..., Due Diligence, Lines Of Credit
Education
Slippery Rock University of Pennsylvania 1997 — 2002
BSBA, Finance
Musculoskeletal Transplant Foundation (MTF) July 2011 - Present
Fidelity Deposit and Discount Bank July 2009 - June 2011
Citizens Bank June 2004 - May 2009
Skills
Loans, Banking, Retail Banking, Commercial Banking, Credit, Risk Management, Branch Management, Customer Service, Team Leadership, Finance, Consumer Lending, Revenue Enhancement, Sales Management, Coaching, Branch Banking
Education
Shippensburg University of Pennsylvania 1992 — 1996
Bachelor of Science (BS), Business Administration and Management, General
Farmington Hills November 2010 - Present
Self Employed November 1988 - Present
Novi ice Arena September 1998 - May 2011
Citizens Bank 1997 - 1998
Citizens Bank April 1996 - November 1997
Skills
Customer Service, Sports, News Writing, Human Resources, Sports Management, Sports Marketing, Newspaper, Figure Skating, Event Planning, Nutrition, Public Speaking, Event Management, Facebook, Training, Athletics, Social Networking, Sales Management, Coaching, Social Media, Teaching, Sponsorship
Education
Southern Connecticut State University 1990 — 1995
BS, Corporate Communications
Santander Bank, N.A. November 2013 - Present
Citizens Bank November 2004 - November 2013
Project Bread September 2002 - October 2004
WHDH-TV, Channel 7 September 1994 - December 2001
Education
Simmons College 2008 — 2011
Master's in Communications Management, Communications
University of Massachusetts, Amherst
B.A., Communications
General Motors August 2012 - Present
InfoExperts July 2008 - August 2010
CPCS August 2010 - August 2012
CompNova July 2008 - August 2010
Pfizer March 2001 - July 2008
Citizens Bank August 1999 - March 2001
Source One Mortgage April 1995 - July 1997
Skills
CCNA, Troubleshooting, CCVP, CCIE, Cisco Technologies, Switches, VoIP, Cisco Call Manager, Servers, Windows Server, DHCP, VLAN, Telephony, Networking, Cisco Certified, Technical Support, WAN, Firewalls
Education
Schoolcraft College
Associates, Associate of Computer Science
PayPal September 2015 - Present
PayPal September 2014 - August 2015
Baltimore City Public Schools August 2013 - July 2014
K2 Partnering Solutions April 2011 - June 2013
Rue de L'Espoir September 2003 - June 2013
Citizens Bank December 2007 - February 2009
Skidmore College September 2005 - October 2007
David L. Yavner, Attorney May 2007 - September 2007
Miriam Hospital June 2000 - June 2004
Jewish Voice and Herald May 2004 - May 2004
Skills
Contract Management, Outstanding verbal, Customer Service, Retail Banking, Banking, Cash Management, Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Creative Suite, Adobe Acrobat, Social Media, Social Networking, Organizational..., Training, Training Delivery, Instructor-led Training, Writing, Legal Assistance, Legal Writing, Legal Compliance, Compliance, Employment Law..., Report Writing, Leadership, Negotiation, Sales
Education
Baltimore City Teaching Residency 2013 — 2014
Resident Teaching Certificate, Early Childhood Education and Teaching
Skidmore College 2004 — 2010
BA, English, Philosophy
Lincoln School 2000 — 2004
High School Diploma
Citizens Bank Customer Service AssociatePNC BankJanuary 2009 - January 2012
Renaissance Bridals February 2008 - November 2010
Education
Shippensburg University of Pennsylvania 1986 — 1989
BA, Communications
York Catholic 1981 — 1985
FirstMerit Bank July 2013 - Present
Citizens Bank 2007 - July 2013
EDS Group October 1997 - September 2007
EDS Group 1997 - 2007
Skills
Active Directory, ITIL, Windows Server, Citrix, VMware, Disaster Recovery, Incident Management, Servers, Microsoft Exchange, SDLC, SharePoint, Blackberry Enterprise..., Windows 7, BMC Remedy, MS Project, Process Improvement
Education
Schoolcraft College 1993 — 1995
Livonia Churchill 1989 — 1992
Citizens Bank June 2014 - Present
Citizens Bank July 2013 - June 2014
BNY Mellon January 2013 - July 2013
Modis October 2012 - January 2013
Citizens Bank June 2012 - August 2012
Slippery Rock Associates May 2011 - August 2011
Greater Johnstown School District September 2008 - December 2009
Slippery Rock Area School District October 2007 - May 2008
Rite Aid July 2006 - November 2007
Skills
Customer Service, Microsoft Office, PowerPoint, Time Management, Microsoft Excel, Microsoft Word, Public Speaking, Teaching
Education
Slippery Rock University of Pennsylvania 2011 — 2012
Bachelor of Science, Business Administration; Finance
Slippery Rock University of Pennsylvania 2009 — 2010
Master, Education; Special Education
Slippery Rock University of Pennsylvania 2004 — 2008
Bachelor of Science in Education (B.S.Ed.), Secondary Social Studies Education
JHS
University of Michigan Health System April 2012 - Present
Washtenaw Community College January 2011 - Present
Washtenaw Community College January 2012 - April 2012
Schoolcraft College June 2009 - August 2011
Schoolcraft College Office of Financial Aid June 2009 - August 2011
Sunoco Gas Station July 2005 - December 2008
Citizens Bank January 1999 - January 2003
Education
Washtenaw Community College 2000 — 2012
Accounting
Schoolcraft College 2006 — 2011
Associate of Applied Science, Accounting
Citizens Bank July 2013 - Present
Wells Fargo January 2002 - July 2013
Skills
Sales, Customer Service, Loans, Credit, Banking, Consumer Lending, Relationship Management, Retail Banking, Store Management, Cross Selling
Education
Shippensburg University of Pennsylvania 1995 — 2000
Bachelor's degree, Journalism
Rockland Trust January 2014 - Present
Brookline Bank January 2013 - January 2014
Citizens Bank September 2009 - January 2013
FedEx May 1997 - March 2009
Skills
Retail Banking, Loan Servicing, Loan Origination, Home Equity Lines of..., Home Equity Loans, Operational Excellence, Customer Service, Credit Analysis, Team Building, Team-oriented, Leadership, Banking, Branch Management, Lines Of Credit, Consumer Lending
Education
Southern Connecticut State University 1996 — 2000
Accenture 2010 - 2013
Citizens Bank 2007 - 2010
Affinion Group (formerly Trilegiant) 1990 - 2006
Cendant 1990 - 1991
Skills
Testing, Oracle, SQL, Technical Support, Unix, Integration, Software Development, Visio, Auto Attendant, Call Flow Design, IT Service Delivery, IVR, Servers, CRM, Business Requirements, Requirements Gathering, Microsoft Excel, Documentation, Data Analysis, Vendor Management, Process Improvement, SDLC
Education
Southern Connecticut State University
Computer Science
Citizens Bank August 2004 - Present
Education
Siena College 1988 — 1992
Bachelor's degree, Marketing/Marketing Management, General
Citizens Bank January 1976 - August 2006
Education
Shaw University 1964 — 1966
Incomplete, Major English
Progressive Insurance August 2012 - Present
Citizens Bank July 2006 - August 2012
Skills
Insurance, Sales
Education
Siena College 2007 — 2009
Bachelor of Science (B.S.), Accounting
Citizens Bank December 2011 - February 2012
Mellon Bank/Citizens Bank May 2000 - December 2011
Skills
Software Documentation, Microsoft Office, Event Planning
Education
Slippery Rock University of Pennsylvania 1966 — 1970
Bachelor of Science (BS) in education, Elementary Education and Teaching, Special Education
Microtel June 2012 - August 2012
Prime Care Physicians November 2010 - June 2012
Cascades Tissue Group May 2010 - July 2010
Albany Medical Center February 2007 - May 2010
Albany Medical Center November 2005 - February 2007
Citizens Bank April 2005 - November 2005
Bank of America December 2004 - April 2005
Fleet Bank August 2002 - August 2004
Education
American Association of Professional CodersOnline
Ithaca College School of Music
Schenectady County Community College
A.S, Music Performance – Flute
Citizens Bank April 2002 - Present
First Niagara Bank December 2010 - October 2013
M&T Bank February 1996 - April 2002
Skills
Loans, Mortgage Lending, Credit, Loan Origination, Mortgage Banking, Consumer Lending, Banking, Credit Analysis, Refinance, Commercial Lending, FHA, Small Business Lending, Residential Mortgages, Retail Banking, VA loans, FHA financing, USDA, Commercial Banking, Lines Of Credit, Underwriting
Education
Universty at Albany 1992 — 1994
Master's Degree - Public Administration (MPA), Public Administration
Siena College 1987 — 1989
Bachelor's Degree, Marketing/Marketing Management
RC Willey Home Furnishings October 2010 - June 2014
Western CPE June 2008 - June 2010
Western CPE February 2005 - November 2007
Citizens Bank July 2003 - October 2004
First Security Bank Montana March 2000 - August 2001
Skills
Customer Service, Time Management, Organization Skills, Management, Sales, 10 Key, Cashiering, Administrative..., Microsoft Word, PowerPoint, Social Media, Outlook, Data Entry
Education
Sierra College 2011 — 2014
Associate of Science (A.S.), Graphic Design
Ayco, a Goldman Sachs Company May 2015 - Present
KeyBank September 2014 - May 2015
Citizens Bank 2004 - 2014
Skills
Banking, Commercial Banking, Consumer Lending, Small Business Lending, Retail Banking, Relationship Management, Mortgage Lending, Loans, Lines Of Credit, Customer Service, Credit, Commercial Lending, Credit Analysis, Cross Selling, Loan Origination
Education
Siena College 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Citizens Bank
Skills
Customer Service, Banking, Management, Risk Management, Sales, Leadership, Financial Analysis, Credit, Loans, Finance, Teaching
Education
Southern Connecticut State University
Bachelor's Degree