Collette Vacations
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Collette Vacations Employees
Collette Vacations January 2015 - Present
Collette Vacations December 2010 - January 2015
Collette Vacations 2007 - 2010
University of Manitoba January 2004 - January 2007
The Westin Resort- Los Cabos December 2005 - April 2006
Skills
Presentation skills, Sales skills, Building Relationships, Promotions, Social Networking, Networking, Positive Energy, Highly responsible, Discipline, Selling Skills
Education
University of Manitoba 2002 — 2006
Bachelors of Recreation Management and Community Development, Tourism/Marketing
St. Paul's High School 1998 — 2002
9-12
St. John's Ravenscourt 1990 — 1998
1-8
Cuba Travel Services May 2012 - Present
Collette Vacations December 2007 - May 2012
Collette Vacations March 2001 - December 2007
Skills
Tour Operators, Leisure Travel, Travel Management, Tourism, Travel Planning, Leisure, Vacation, Cruises, Incentive Travel, Hotels, Trade Shows, Hospitality, Hospitality Industry, Hospitality Management, Event Management, Tourism Management, Italian, Spanish, French, Adventure Travel, Online Travel
Education
University of Denver - Daniels College of Business 1995 — 2000
BSBA/BA, Hotel, Restaurant, Tourism Management and French
Globus family of brands September 2014 - October 2014
Collette Vacations October 2012 - October 2013
Royal Celebrity Tours May 2008 - September 2011
Assistive Technology of Alaska November 2009 - May 2010
Clearwire November 2008 - June 2009
Bank of America January 2007 - September 2007
Globus family of brands 2007 - 2007
Hart Intercivic October 2005 - November 2006
Traq 2001 - 2005
TRAQ Wireless 2001 - 2005
Skills
Account Management, Data Analysis, Customer Service, Microsoft Office, Windows, Customer Relations, Training, Strategic Planning, Event Planning, Leadership, Team Building, Research, Event Management, Management, Social Media, Public Relations, Marketing, Customer Satisfaction, Time Management, Social Networking, Team Leadership, Tourism, Hospitality, Social Media Marketing, Public Speaking, Sales, Travel Management, Hotels
Education
International Guide Academy 2007 — 2007
Certificate, Tour Management
St. Edward's University 1991 — 1997
Bachelor's degree, Public Administration
CVS Caremark Corporation June 2014 - Present
Propel Marketing September 2013 - Present
Propel Marketing 2013 - September 2013
JCSI July 2012 - 2013
Collette Vacations 2011 - 2012
Hampton Inn Boston-Natick June 2010 - July 2011
Skills
Recruiting, New Business Development, Microsoft Office, Event Management, Applicant Tracking..., Lead Generation, Business Development, Management, Cold Calling, Team Leadership, Sales, Salesforce.com, Account Management, Online Advertising, Time Management
Education
University of Massachusetts, Amherst 2006 — 2010
Bachelor of Science (B.S.), Hopsitality and Tourism Management
Agency Appeal June 2015 - Present
Beyond The Bots August 2014 - Present
EddyDeMelo.com 2009 - Present
D50 Media March 2014 - August 2014
D50 Media September 2012 - March 2014
Collette Vacations June 2011 - September 2012
Astonish Results January 2011 - June 2011
Astonish Results April 2009 - January 2011
Forefront Marketing Group, LLC. 2007 - January 2010
ADP Dealer Services 2007 - April 2009
Skills
SEO, Social Media, Digital Marketing, Email Marketing, Social Media Marketing, SEM, Google Analytics, PPC, Online Advertising, Google Adwords, Organic Search, Web Analytics, Lead Generation, Keyword Research, Social Networking, Link Building, Facebook, Web Marketing, Conversion Optimization, Web Design, Marketing, Web Development, Sales, Online Marketing, Digital Strategy, Analytics, Creative Direction, Mobile Marketing, Content Strategy, Google Webmaster Tools, Landing Page..., SEO copywriting, Search Advertising, Interactive Marketing, WordPress, Affiliate Marketing, Viral Marketing, Local Search, Content Marketing, Online Reputation..., Website Development, Blog Marketing, Online Lead Generation, Display Advertising, SMO, Blogging, Social Marketing, Strategy, Yahoo Search Marketing, Social Media Measurement
Education
New England Institute of Technology 2001 — 2003
University of Wisconsin-Madison August 2014 - Present
Pig Minds Brewing Co. Inc. March 2014 - December 2014
Rockford Christian High School June 2012 - May 2014
Mortimer's Roadhouse April 2012 - October 2012
Collette Vacations April 2011 - September 2011
Big Media Group/Media Plus Consulting August 2010 - February 2011
Truman State University January 2008 - May 2010
LBT-Languages February 2009 - August 2009
Brandy's Chickens January 1997 - August 2005
Wilcox Engineering & Associates August 2000 - May 2005
Skills
French, German, Microsoft Office, Mac OS X, Windows, International Sales, Travel, Translation, English, OS X, Management, Editing, Teaching, Market Research, International Relations, Public Speaking, Research, Blogging, Intercultural..., Leadership, Sales, Spanish
Education
University of Wisconsin-Madison 2014 — 2016
Master of Arts (M.A.), German Studies
Truman State University 2005 — 2010
Bachelor of Arts, French, German
Ludwig-Maximilians Universität München 2008 — 2009
German; Linguistics
one urn December 2013 - Present
Tampa Fence Inc January 2001 - December 2013
BST Global June 1999 - June 2001
Kforce Inc. April 1995 - May 2000
Collette Vacations April 1993 - March 1995
Skills
Tiles, Active Directory, Windows Server, SQL, Troubleshooting, Project Management, Security, Strategic Planning, New Business Development, Contract Negotiation, Construction, Cloud Computing, Management, Team Building, Team Leadership, Business Analysis, SharePoint, Integration, Networking, Vendor Management
Education
Saint Leo University 1997 — 2000
BS, Computer Science
Ponaganset
Business Administration, Management and Operations
eSavV Technologies April 2014 - Present
private companies May 2012 - Present
NORTH STAR MUSIC March 2009 - January 2010
Collette Vacations June 2008 - November 2008
Compete, Inc. September 2004 - August 2006
AMR Research June 1999 - May 2002
Fleet Bank April 1997 - May 1999
American Power Conversion Corp. June 1993 - 1997
American Power Conversion Corp. 1988 - 1993
Skills
CRM, Sales Operations, Strategy, Leadership, Marketing Strategy, Business Development, Program Management, Strategic Partnerships, New Business Development, Start-ups, Sales Management, Strategic Planning, Marketing, Sales, Lead Generation
Education
Simmons College 1984 — 1988
B.A., International Relations, Thrid World Sociology
Union Street Media August 2015 - Present
The Providence Center October 2014 - July 2015
Visible EP May 2013 - June 2014
The Defender, St. Michael's College August 2012 - December 2013
Saint Michael's College Ski and Snowboard Club August 2011 - May 2013
Collette Vacations May 2012 - August 2012
VNS Home Health Services January 2011 - September 2011
Skills
Adobe Creative Suite, Microsoft Office, Graphic Design, Logo Design, Website Development, WordPress, Editing, Video Production, Marketing, Marketing Strategy, Brand Development, Nonprofits, Brand Management, Video Editing, Digital Media, Web Design, Social Media
Education
Saint Michael's College 2009 — 2013
Bachelor's Degree, Media Studies/Digital Arts; Journalism and Business Administration
Barrington High School 2005 — 2009
Sean McVeigh Media March 2013 - Present
Collette Vacations February 2010 - March 2013
New England Institute of Technology July 2003 - January 2011
Cox Media April 2007 - October 2008
NBC Universal, Washington DC December 1999 - January 2003
Skills
Broadcast, Television, Multimedia, Media Strategy, Media Research, Video Editing, Video Production, Photography, Digital Photography, Video Compression, Online Video, Digital Video, Videographer, DSLR, HD Video, Motion Graphics, Motion, Photoshop, After Effects, Final Cut Studio, Mac OS, Budget Management, YouTube, International Business, Video Analytics, SEO, PowerPoint, Excel, Managerial, Managerial Experience, Web Video, Social Media Marketing, Final Cut Pro, Adobe Creative Suite, Video, Video Marketing, Online Video Marketing, Online Video Strategy, Management, Facebook, Editing, Avid, Film Production, Social Media, Digital Marketing, Sound, Marketing, Commercials, Videography, WordPress
Education
New England Institute of Technology 1995 — 1998
BS, Communications
Cumberland High School 1986 — 1990
Collette September 2013 - Present
Collette Vacations December 2010 - Present
Tourism Cares February 2009 - December 2010
Collette Vacations July 2004 - January 2009
Collette Vacations September 2000 - July 2004
Destinations Travel March 1997 - September 2000
The Providence Biltmore Hotel March 1998 - May 1999
Skills
Travel Planning, Travel Management, Event Planning, Event Management, Commitment to quality..., Advanced interpersonal..., Relationship/team..., Perform well in..., Resolving Issues, Collaboration, Contract Negotiation, Microsoft Office, Tourism, Marketing, Advertising, Online Marketing, Destination Marketing, Social Media, Marketing Strategy, Leisure Travel, Hospitality, Marketing Communications, Social Media Marketing, Trade Shows, Customer Service
Education
Providence College
Bachelor of Science (BS), Organizational Communications
Sawyer School 1996 — 1997
Certificate, Travel, Tourism, and Hospitality
Collette Vacations September 2013 - June 2014
Sentry Insurance 2010 - 2013
Comcast Spotlight 2005 - 2009
Nassau Broadcasting 2004 - 2005
Clear Channel Radio 2002 - 2004
Sentry Insurance 1999 - 2002
Skills
Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Health Insurance, Casualty, Liability, Life Insurance, Commercial Lines, Workers Compensation, Umbrella Insurance, Term Life Insurance
Education
Plymouth State University 1995 — 1999
Bachelor's degree, Marketing
Coca-Cola Enterprises 2000 - 2008
DIRECTV September 1997 - August 2000
PageNet September 1996 - August 1997
Collette Vacations 1991 - 1993
Oscar Mayer Foods Corporation January 1989 - December 1991
Education
University of Massachusetts, Amherst
Bachelor's Degree, Food Marketing Economics
Intrepid Group January 2015 - Present
Blount Small Ship Adventures December 2014 - Present
G Adventures February 2012 - December 2014
Collette Vacations 2009 - February 2012
Collette Vacations 2006 - 2012
Collette Vacations 2001 - 2011
Collette Vacations 2001 - 2004
Collette Vacations November 1994 - 2001
Skills
Leisure Travel, Travel Management, Tourism, Tour Operators, Travel Planning, Adventure Travel, B2B, Account Management, Trade Shows, Sales Management, Cruises, Destination Marketing, Online Travel, New Business Development, Sales, Sales Presentations, Customer Service, Event Management, Event Planning, Hospitality Industry, Hospitality Management, Leadership, Leisure, Marketing, Marketing Strategy, Online Advertising, Sabre, Sales Operations, Vacation, Incentive Travel
Education
Rowan University 1986 — 1988
BA, Liberal Arts
Collette Vacations February 2013 - Present
AlliedBarton Security Services 2002 - 2011
Grubb & Ellis 2000 - 2002
Gallagher Bassett Investigative Services 1997 - 2000
Pinkerton Security & Investigations 1993 - 1997
Exclusively Expo d/b/a Bone Safety Signs 1991 - 1993
Skills
Coaching, Sales, Leadership, Sales Management, Contract Negotiation, Leadership Development, Training, Communication Skills
Education
National-Louis University
Bachelor of Arts in Applied Behavioral Sciences, Business Administration and Management, General
wedu March 2015 - Present
MarketReach, Inc April 2012 - February 2015
Granite Ledges May 2011 - November 2011
Critical Care Systems 2008 - 2010
Forest City Enterprises 2006 - 2008
Collette Vacations 2004 - 2006
Skills
Marketing Strategy, Marketing, Email Marketing, Marketing Communications, Social Media, Marketing Management, Product Marketing, Sales, Media Relations, Account Management, Direct Marketing, Digital Marketing, Event Management, Customer Service, Trade Shows, Graphic Design, Social Media Marketing, Advertising, Creative Direction, Lead Generation, Online Marketing, Brand Development, B2B Marketing, Integrated Marketing, Project Management
Education
Memorial High School
Plymouth State University
BS, Marketing
LIN Media September 2003 - Present
Collette Vacations 1999 - 2001
WPRI-TV August 1994 - September 1999
Skills
Television, Editing, Avid, Video, Video Production, Copywriting, Broadcast, Producing, Video Editing, Social Media, Creative Writing, Avid Newscutter, New Media, Radio, Digital Media, Writing, Storytelling, Creative Direction, Directing, Post Production, Promotions, Adobe Creative Suite, Photoshop, After Effects, Final Cut Pro, Canon 5D, gopro, Press Releases, Advertising
Education
University of Miami
BSC in Communication, Broadcast Journalism and Political Science
Central Holidays West June 2015 - Present
Active International March 2014 - May 2015
The Manhattan Club July 2013 - February 2014
Group IST August 2012 - June 2013
Online Trading Academy July 2011 - April 2012
Shell Vacations Club 2003 - 2009
Collette Vacations June 2001 - May 2003
Collette Vacations June 1998 - June 2001
Skills
New Business Development, Sales Management, Tourism, Sales, Strategic Planning, Customer Service, Marketing Strategy, Event Management, Leadership, Online Advertising, Management, Marketing, Sales Operations, Contract Negotiation, Account Management, Trade Shows, Training, Salesforce.com, Recruiting, Negotiation, Strategy, Direct Sales, Time Management, Hospitality, Selling, Lead Generation, Customer Satisfaction, Sales Presentations, Cold Calling, B2B, Sales Process, Social Media Marketing, Online Marketing, CRM, Business Planning, Business Development, Team Building, Customer Retention
Education
Roger Williams University 1993 — 1997
Tenafly High School 1989 — 1993
Diploma
Vector Software Inc. August 2014 - Present
Collette Vacations June 2013 - June 2014
Bridge Technical Solutions May 2012 - May 2013
Best Buy November 2007 - May 2012
CompUSA Burbank September 2004 - November 2007
Skills
Management, Customer Service, Sales, Training, PHP, JavaScript, ASP.NET, C++, Python, Computer Repair
Education
New England Institute of Technology 2013 — 2014
Associate's degree, Computer Software Engineering
West LA College 2007 — 2008
Information Technology
Tollgate High School
high school diploma
Bold Earth Teen Adventures June 2015 - Present
Frost Valley YMCA August 2014 - Present
Truth. July 2014 - August 2014
Smoky Mountain Outdoors April 2014 - June 2014
Adventure.com December 2013 - March 2014
American Youth Foundation - Merrowvista June 2013 - August 2013
General Tours World Traveler January 2013 - May 2013
Keene State College August 2011 - May 2013
The Equinox September 2010 - May 2013
Collette Vacations May 2012 - August 2012
Skills
Film Production, Video Editing, Journalism, Communication, Facebook, Editing, Multimedia, Video, Blogging, Videography, Television, Photography, Premiere
Education
Keene State College 2009 — 2013
Communications & Journalism
Emdeon November 2013 - February 2015
Collette Vacations July 2012 - August 2013
MassMutual Financial Group November 2010 - July 2012
Kinloch Golf Club May 2008 - November 2010
Mizuno USA April 2006 - July 2008
Education
Longwood University 2004 — 2008
B.A., Communication Studies
Midlothian High School 2000 — 2004
Diploma
Country Travel Discoveries February 2012 - Present
WorldStrides March 2007 - Present
Premier World Discovery May 2005 - Present
metroConnections October 2002 - Present
Collette Vacations 2002 - Present
World Wide Country Tours July 2004 - January 2012
Zion Lutheran Church, Hopkins, MN August 1992 - December 2002
Skills
Tourism, Event Management, ITMI Certified Tour..., Customer Service, Cruises, Vacation, Hospitality, Tour Guide, Organist, Leadership, Travel Management, Coaching, Management, Budgets, Leisure Travel, Travel Planning, Tour Operators, Public Speaking, Tour Management, Time Management, Event Planning, History, Marketing, Hotels, Leisure, Adventure Travel, Business Travel
Education
International Tour Management Institute 2002 — 2002
Certificate
University of Nebraska-Lincoln 1986 — 1988
M.Mus.
Oberlin College 1975 — 1977
B.Mus.
Phillips University 1973 — 1975
B.Mus.
Azamara Club Cruises July 2015 - Present
GlaxoSmithKline January 2011 - July 2015
Collette Vacations 2006 - January 2011
Travel Globe Radio, Inc. 2000 - 2006
Skills
Sales Presentations, Sales Management, Account Management, Trade Shows, Sales, Cold Calling, Public Speaking, Contract Negotiation
Education
Loras College 1989 — 1993
B.A., Communication - Public Address
Johnson Middle School July 2013 - Present
Walpole Public Schools August 2011 - Present
Self Employed September 2010 - August 2011
Collette Vacations May 2007 - August 2011
Shechtman Halperin Savage, LLP April 2009 - August 2010
Burson-Marsteller May 2008 - November 2008
Skills
Press Releases, Public Relations, Newsletters, Editing, Marketing, Advertising, Email Marketing, Interviews, Research
Education
Lesley University 2010 — 2012
M.Ed., Masters of Education: Middle School English
University of Massachusetts Dartmouth 2005 — 2008
Bachelor of Arts, English
Regal Entertainment Group March 2012 - Present
NCM Fathom February 2009 - February 2012
Maritz Travel Company September 2006 - January 2009
Collette Vacations November 2002 - September 2006
Maritz Travel Company January 2000 - November 2002
Maritz Travel Company January 1996 - January 2000
Skills
Contract Negotiation, Lead Generation, Pipeline Development, Event Management, Customer Relations, Public Speaking, Strategic Planning, Customer Service, New Business Development, Closing Sales, CRM, Salesforce.com, Customer Satisfaction, Deal Closure, Sales Management, Sales Operations, Sales, Advertising, Marketing Strategy, Lease Negotiations, Lease Administration, Sales Process, Coaching, Program Management, Trade Shows
Education
Quincy University 1987 — 1991
BS, Business Management
Holland America Line and Princess Cruises Alaska and the Yukon May 2011 - Present
Collette Vacations October 2010 - Present
EF Smithsonian Student Travel January 2009 - Present
Deb Whalen Photographer January 1993 - September 2013
Miraval Resort Arizona 2004 - 2008
Photographic Works May 1993 - May 2005
Skills
Hospitality, Event Planning, Travel Management, Hospitality Management, Tourism, Tour Management, Public Relations, Hotels, Food & Beverage, Weddings, Leisure, Hospitality Industry, Vacation, Luxury, Travel Planning, Event Management, Marketing Strategy, Social Media Marketing, Leisure Travel, Social Media, Advertising, Resorts, Customer Service, Cruises, Business Travel, Sales, Hotel Management, Adventure Travel, Tour, Trade Shows, Online Marketing, Customer Satisfaction, Budgets, Marketing Communications, Tour Operators, Incentives, Incentive Travel, Guided Tours, Sustainable Tourism
Education
International Tour Management Institute 2008 — 2008
Certification, Tour Management
University of Arizona 2007 — 2008
Spanish
San Francisco State University 1990 — 1992
Photography
Collette Vacations June 2009 - Present
One Stop Career Center of Concord November 2009 - October 2011
Collette Vacations May 2000 - May 2009
Holland America May 1998 - September 1999
Grubb & Ellis Real Estate September 1991 - August 1996
Skills
Public Speaking, Event Management, Team Building, Event Planning, Vacation, Leadership, Workshop Facilitation, Travel Management, Hospitality, Leisure Travel, Customer Service, Tour Operators, Teamwork, Public Relations, Training, Tourism, Travel Planning, Cruises, Leisure, Business Travel, Trade Shows, Tour Management, Adventure Travel
Education
International Tour Management Institute
Certified Tour Manager
University of California, Berkeley
B.A., Criminology
Veritude August 2014 - Present
University of Phoenix November 2008 - Present
Collette Vacations January 2012 - August 2014
Gardner Resources Consulting, LLC December 2011 - January 2012
ProTom International December 2010 - December 2011
John Hancock Financial Services March 2007 - October 2010
Fidelity Investments August 2006 - March 2007
John Hancock Financial Services June 1996 - August 2006
T.J. MAXX May 1995 - June 1996
SAFECO Life Insurance May 1994 - May 1995
Skills
Project Management, SDLC, Business Analysis, PMP, Process Improvement, Risk Management, Consulting, Vendor Management, MS Project, Requirements Gathering, IT Strategy, Software Documentation, Team Leadership, Training, Requirements Analysis, Business Process..., Business Requirements, Integration, Management, Quality Assurance, Testing, Cross-functional Team..., User Acceptance Testing, PMO, Start-ups, Customer Service, Leadership, Databases, SharePoint, Strategy, CRM, Program Management, Project Portfolio..., Budgets, Project Planning, Change Management, Negotiation, Software Project..., Analysis, Enterprise Software, Visio, Business Intelligence, Outsourcing, IT Management, Resource Management, Data Analysis, Business Process, Team Building
Education
University of Phoenix 2004 — 2006
MBA
San Jose State University 1978 — 1981
BA
Collette Vacations January 2011 - Present
Collette January 2011 - Present
North Star Consultants of Texas January 2010 - November 2010
SWAT Marketing November 2008 - September 2010
Waddell and Reed, Financial Advisors May 2009 - August 2009
2006 Customer Research International September 2006 - January 2007
Skills
Sales, Microsoft Office, PowerPoint, Marketing, Microsoft Word, Customer Service, Leadership, Social Media, Strategic Planning, Event Planning, Social Media Marketing, New Business Development, Account Management, Time Management, Catering, Life Coaching
Education
Texas State University 2006 — 2010
Business, Finance
Texas State University-San Marcos 2006 — 2010
Bachelor's degree, Accounting and Finance
Texas State University-San Marcos 2006 — 2010
Finance, Finance, General
Randstad Technologies US July 2013 - Present
Albertus Magnus College June 2012 - June 2013
CONTROL SYSTEMS, INC June 2011 - June 2012
TRI-TECH FORENSICS, INC October 2009 - May 2011
SIMPLEX/GRINNELL June 2009 - October 2009
Collette Vacations December 2007 - May 2009
Skills
Customer Service, Recruiting, Admissions, Enrollment Management, Sales, Account Management, Client Issue Resolution, Technical Recruiting, Leadership, Time Management, Training, Leadership Development, Vendor Management, Customer Retention, Public Speaking
Education
Marist College
Bachelor of Arts, Public Relations
AAA National July 2011 - Present
Tauck World Discovery March 2007 - June 2010
Paragon Tours August 1997 - March 2007
Brennan Vacations January 1996 - August 1997
Bonnie Tours November 1992 - January 1996
Collette Vacations April 1988 - November 1992
Paragon Tours April 1984 - April 1988
Skills
Public Speaking, Tour Management, Product Development, Product Management, Direct Sales, Operations Management
Education
University of Massachusetts Lowell
Business Management
TVandRadioVoices.com and WBTaudio.com May 2012 - Present
TVandRadioVoices.com December 2010 - May 2012
Morgan Dane Designs July 2009 - November 2010
Coldwell Banker July 2007 - July 2009
Collette Vacations 2000 - 2007
Education
University of Central Arkansas 1989 — 1994
InterContinental Hotels Group August 2011 - Present
ITA Group, Inc. August 2006 - Present
Maritz Inc. 2002 - 2006
Collette Vacations 1999 - 2002
Consolidated Communications 1994 - 1995
Skills
Hospitality Industry, Customer Experience, Sales Process, Incentive Travel, Business Analysis, Trade Shows, Incentive Programs, Incentives, Marketing Strategy, B2B, Event Management, Sales, Marketing, Strategic Partnerships, Direct Sales, Business Development, Selling, Meeting Planning, Program Management, Product Launch, Hotels, Sales Presentations, Hospitality, Marketing Communications, Relationship Marketing, Sports Coaching
Education
University of Central Missouri 1989 — 1994
Master's Degree, Marketing
St. Louis University High 1985 — 1989
Craft Brewers Guild January 2014 - Present
L. Knife & Son, Inc. January 2011 - January 2014
FX Matt Brewing Co May 2010 - December 2010
Coastal Extreme Brewing September 2008 - May 2010
Collette Vacations June 2008 - August 2008
Skills
Social Media, Beer, Certified Cicerone, Homebrewing, PowerPoint, Microsoft Excel, Sales, Sales Management, Microsoft Word, Beverage Industry, Direct Sales, Customer Service, Event Planning, Account Management, Microsoft Office, Direct Store Delivery, Social Media Marketing, Facebook, Public Speaking, Inventory Management, Brewing
Education
Providence College 2004 — 2008
MGT, MGT and Labor Relations, 2008 Graduate
Terrapin Group Llc July 2014 - Present
G Adventures November 2011 - July 2014
Collette Vacations January 2008 - November 2011
Collette Vacations February 2003 - November 2011
The Robbins Company January 1994 - January 1997
Gorham, Inc. January 1993 - January 1994
GORHAM, Inc. January 1990 - January 1993
Post-Tron Systems 1987 - 1988
Skills
Writing Skills, Coordinating Special..., Event Planning, Writing, Public Relations, Newsletters, Social Media, Press Releases, Blogging, Marketing, Event Management, Marketing Strategy, Marketing Communications, Internal Communications, Strategy, B2B, Public Speaking, Trade Shows, Integrated Marketing
Education
Mount Holyoke College 1983 — 1987
BA, International Relations
Lincoln High School 1979 — 1983
MetLife September 2014 - Present
TEKsystems May 2014 - September 2014
Commonwealth of Massachusetts September 2008 - October 2013
Collette Vacations November 2006 - June 2008
Collette Vacations November 2000 - November 2006
FleetBoston Financial March 2000 - October 2000
BankBoston/FleetBoston Financial May 1999 - March 2000
BankBoston July 1998 - May 1999
Cape Cod Five June 1997 - July 1998
Corporation for National and Community Service September 1996 - December 1996
Skills
Web Analytics, Google Analytics, Social Media, Google Adwords, Web Content Management, Web Marketing, Web Project Management, HTML, Photoshop, ColdFusion, JavaScript, SEO copywriting, CSS, Content Migration, Facebook, Twitter, Blogging, Training, Trend Analysis, XML, RSS, Web-based Communication, Online Marketing
Education
Middlebury College
BA
Collette August 2015 - Present
Collette Vacations July 2013 - August 2015
Collette Vacations July 2011 - July 2013
Collette Vacations June 2010 - June 2011
County of Rockland June 2009 - August 2009
Skills
Microsoft Excel, PowerPoint, Pricing, Pricing Analysis, Contract Management, Analysis, Travel Management, Research, Competitive Analysis, Marketing, Data Analysis, Negotiation, Account Management, Sales, Management, Budgets, Event Management, Social Media Marketing, Event Planning
Education
Providence College 2012 — 2013
Master’s Degree; MBA, Finance
Providence College 2008 — 2011
Bachelor of Arts, History
The Catholic University of America 2007 — 2007
Providence College
Bachelor of Arts, History
Keller Williams Realty - Foxboro / North Attleboro November 2014 - Present
Collette Vacations August 2010 - June 2014
Millennium Sales & Marketing July 2009 - August 2010
Alpine Country Club March 2009 - November 2009
Longwood Events April 2008 - December 2008
Collette Vacations September 2006 - April 2008
Orchard Cove February 2002 - September 2006
Hilton January 2001 - February 2002
Orchard Cove 1999 - 2001
Orchard Cove September 1996 - 1999
Skills
Hotels, Pastry, Banquets, Menu Development, Recipes, Baking, Hospitality, Restaurants, Sales, Tourism, Customer Service, Chef, Hospitality Management, Hospitality Industry, Management, Event Management
Education
Massasoit Community College 2000 — 2002
Associates, Science of Culinary Arts
Collette Vacations May 1990 - Present
Presidential Inn April 1987 - November 1988
Southfield Hilton December 1982 - April 1987
Westin Hotel Rennaisance Center, Detroit, Michigan August 1981 - December 1982
Skills
Customer Service, Sales Presentations, Building Relationships, Travel Management, Public Speaking, Territory..., B2B, Leadership, Budgets, Sales, Forecasting, Tourism, Marketing, Event Management, Hospitality, Marketing Strategy, Management, Account Management, Hotels, Sales Management, New Business Development, Trade Shows, Leisure Travel
Education
Michigan State University - The Eli Broad College of Business 1978 — 1981
BA, Hospitality Industry
Blount Small Ship Adventures May 2011 - Present
Collette Vacations February 1998 - May 2011
Skills
Marketing, Tourism, Event Management, Event Planning, Hospitality, Email Marketing, Online Marketing, Trade Shows, Cruises, Incentive Travel, Hotels, Leisure, Tour Operators, Adventure Travel, Leisure Travel, Travel Planning
Education
University of Massachusetts Dartmouth 1971 — 1975
Bachelor of Arts (B.A.), Social Work
Collette Vacations October 2012 - Present
Culture Quest Tours March 2005 - September 2012
IBIS MILANO CENTRO HOTEL January 2002 - December 2002
Grupo Hotusa, Eurostars Hoteles. 2000 - 2001
Operation Europe 1998 - 2000
Operation Europe 1996 - 1998
Operation Europe 1995 - 1996
Skills
Hotels, Tour Operators, Tourism, Restaurants, Customer Service, Teamwork, Travel Management, Hotel Reservations, Leisure Travel, Luxury, Hotel Contract..., Vacation, Management, Marketing Strategy, Leisure, Hotel Booking, Sales
Education
Temple University 2008 — 2008
Meeting & Event Planning Certificate
London Metropolitan University 1993 — 1997
BA, Leisure and Tourism Management
IDESA
HIgh School
Tanya Creations, Inc. March 2012 - Present
Armory Management Co. August 2011 - January 2012
Collette Vacations May 2008 - May 2011
Collette Vacations February 2006 - May 2008
US Government/NCTAMS CDC March 2003 - December 2003
Skills
Training, Merchandising, Teamwork, Contract Negotiation, Management, Negotiation, Payroll, Sales
Education
Mary Washington College 1998 — 2002
Bachelor of Arts, Historic Preservation/Liberal Arts
Bryant University Negotiation Seminar
Fred Pryor Seminar - Being an Effective Supervisor
Karass Effective Negotiation Training
15.5 hrs - Certificate, Effective Negotiation
Time Management Training
Stay at Home in Little Compton, Inc. March 2013 - Present
Little Compton Wellness Center 2010 - Present
Compton Clambakes June 2009 - Present
Collette Vacations 1996 - 2009
Skills
Typography, QuarkXPress, Corporate Identity, Brochures, Layout, Social Media Marketing, InDesign, Catalogs, Packaging, Creative Direction, Art Direction, Graphics, Pre-press, Logo Design, Graphic Design, Adobe Creative Suite, Mac, Illustrator, Flash, Illustration, Adobe Acrobat, Creative Strategy, Web Design, Brand Development, Digital Photography
Education
University of Massachusetts Dartmouth
BA, Fine Arts / Graphic Design
helpIT systems June 2015 - Present
Access ATX Tours January 2015 - Present
Collette Vacations March 2012 - January 2015
HomeAway.com June 2011 - January 2012
U.S. Pizza Company April 2010 - January 2011
Skills
Public Speaking, Tour Management, Tourism, Leadership, Marketing, Hospitality, Customer Service, Event Management, Event Planning, Social Media, Social Media Marketing, Advertising, Marketing Communications, Adobe Creative Suite, Microsoft Office, Budgets, Strategic Planning, Marketing Strategy, Team Building, New Business Development, Coaching, PowerPoint, Retail, Management, Training, Account Management, Email Marketing, Contract Negotiation, Market Research, Travel Management, CRM, Trade Shows, Online Advertising, Sales, Public Relations, Facebook, Tour Operators, Team Leadership, Microsoft Excel, Sales Management, Online Marketing, Social Networking
Education
International Tour Management Institute 2011 — 2011
Certificate, Tour Management
University of Arkansas at Fayetteville 2005 — 2009
B.A., Advertising/Public Relations
Providence Warwick Convention & Visitors Bureau March 2004 - Present
Collette Vacations 1999 - 2002
Skills
Trade Shows, Social Media Marketing, Email Marketing, Event Management, Marketing, Marketing Communications, Public Relations, Event Planning
Education
Northeastern University 2002 — 2004
MA, Journalism
University of Rhode Island 1995 — 1999
BA, Marine Affairs
The Chihuly Collection March 2014 - Present
Educational Travel Adventures / Vagabond Tours March 2013 - Present
Collette Vacations September 2010 - Present
Brightspark Travel Inc 2009 - Present
EF Explore America 2008 - Present
World Strides 2011 - 2012
DC Metro Food Tours 2010 - 2011
Collette Vacations 2010 - 2011
Travel Adventures 2008 - 2010
Go West Tours 2009 - 2009
Skills
Tourism, History, Music, Teaching, Fine Art
Education
International Tour Management Institute 2008 — 2008
Tour Director Certificate, Travel and Tourism
Michigan State University 1990 — 1992
MA + 30, Education
Oakland University 1973 — 1975
MA, Teaching of Reading
Michigan State University 1969 — 1972
BA, French
Project 87 December 2010 - Present
TJX November 2009 - December 2010
Toth Brand Imaging December 2008 - November 2009
Collette Vacations August 2005 - June 2008
South County Tourism Council September 2000 - July 2005
Skills
Marketing, Editing, Purchasing, Leadership, Advertising, Social Media Marketing, Copywriting, Facebook, Marketing Strategy, Social Media, Management, Project Management, Press Releases, Program Management, Team Building, Direct Mail, Trade Shows, Negotiation
Education
Rhode Island College 1999 — 2004
B.A., Communications
North Kingstown High School 1995 — 1999
Collette Vacations May 1998 - Present
Rocky Mountaineer February 1996 - August 1998
Skills
Tourism, Event Management, Event Planning, Public Speaking, Outstanding Customer..., Organizational..., Professional..., Sales, Problem Solving, Articulate, quick thinker, Dedicated team player, Strong work ethic, Customer Service, Tour Operators, Team Building, Incentive Travel, Adventure Travel, Travel Management, Management, Hospitality, Leisure Travel, Hotels, Leisure, Travel Planning, Business Travel, Trade Shows
Education
Saint Lawrence College 1985 — 1988
Hospitality and Tourism
King City Secondary School 1982 — 1986
Diploma
Collette Vacations September 2010 - Present
Collette Vacations June 1989 - Present
Collette Vacations December 2008 - September 2010
Collette Vacations March 2003 - November 2006
collette 1989 - May 2003
Collette Vacations June 2001 - October 2001
Skills
Trade Shows, Tourism, Strategic Partnerships, Account Management, Event Management, Key Account Acquisition..., Closing Deals, New Business Development, Market Research, Problem Analysis, Business Development, Marketing, Sales Management, Sales, Travel Management, B2B, Sales Presentations, Online Advertising, Marketing Strategy, Online Marketing, Hospitality, Marketing Communications, Email Marketing, Direct Marketing, Incentive Travel, Leisure Travel, Lead Generation, Destination Marketing, Tour Operators, Management, Social Media Marketing, Event Planning
Education
Minnesota State University, Mankato 1984 — 1989
Mass Communications
Minnesota State University, Mankato 1984 — 1989
Bachelor's degree, Mass Commiunications and Public Relations
LutherSales March 2011 - Present
The ALS Group 2010 - 2010
ADP November 2007 - December 2009
Foxtons September 2005 - October 2007
Collette Vacations 2002 - 2005
iNTELLISHARE LLC October 2000 - December 2001
Skills
Employee Benefits, Fundraising, Payroll, Sales Management, Team Building, Employee Relations, Coaching, Benefits, Account Management, Mentoring, New Business Development, Consultative Selling, Public Speaking, Cold Calling, Vendor Relations, SaaS, Leadership, Start-ups, Insurance, Management, Sales, Salesforce.com, Direct Sales, Selling, Business Development, Sales Presentations, Customer Retention, Retail, Budgets
Education
Seton Hall University 1994 — 1999
BS, Stillman School of Business
Gold's Gym Pawtucket May 2015 - Present
Sturdy Memorial Hospital June 2013 - Present
RBS Citizens Bank March 2013 - June 2013
Bank of America September 2012 - January 2013
Collette Vacations February 2011 - May 2012
State Street Bank September 2008 - June 2010
State Street January 2008 - September 2008
Randstad Temporary work agency November 2006 - December 2007
Radio Disney January 2006 - June 2006
Skills
Excel, PowerPoint, Customer Service, Microsoft Office, Word, Mentoring, Marketing Communications, Financial Reporting, Advertising, Problem Solving, Outlook, Teamwork, Analysis, Reimbursement, Policy Analysis, Microsoft Excel, Microsoft Word, Event Planning, Time Management, Marketing, Data Analysis, Budgets, Program Management, Accounting, Sales
Education
Providence College 2010 — 2011
Masters, MBA, 3.72
University of Rhode Island - College of Business Administration 2002 — 2006
Bachelors degree in Business, Business Administration
Verndale June 2013 - Present
Hilton Worldwide September 2012 - May 2013
Collette Vacations October 2011 - September 2012
University of Vermont September 2009 - May 2011
Skills
Account Management, Marketing Communications, Customer Retention, Social Media Marketing, Microsoft Office, PowerPoint, Sales, Marketing, Tourism, Hospitality, Copywriting, Digital Marketing, Contract Negotiation, Business Relationship..., Salesforce.com, Trade Shows, Management, Sales Management, Business Development, Strategy, Customer Satisfaction, Leadership, CRM, Lead Generation, Negotiation, Social Media
Education
University of Vermont 2008 — 2011
B.S., Business Administration, Marketing Management
Providence College 2007 — 2008
Bishop Feehan
Collette Vacations January 2013 - Present
Collette Vacations July 2011 - January 2013
Citadel Broadcasting January 2011 - May 2011
Armstrong Hockey April 2006 - August 2010
Skills
Sales, Cold Calling, Research, Leisure Travel, Business Development, Leadership, Management, Training
Education
Providence College 2007 — 2011
Bachelor of Science (BS), Marketing and Finance
Bishop Hendricken High School 2003 — 2007
Providence College
Minor, Finance, General
Collette June 2014 - Present
Collette Vacations March 2013 - Present
Picerne Real Estate Group July 2012 - March 2013
Marchettis Resturant August 2011 - August 2012
Fat Belly's Pub November 2010 - August 2011
Trunk Show Chic October 2008 - June 2010
ACLE (Associazione Culturale Linguistica Educational) May 2008 - August 2008
Cohoes Fashion Inc. August 2002 - December 2006
Skills
Luxury, Customer Service, Retail, Nonprofits, New Business Development, Business Development, Art Direction, Sales, Marketing, Fashion, Photography, Real Estate, Leadership, Marketing Strategy, Management, Trade Shows, Social Media, Social Networking, Social Media Marketing
Education
Suffolk University 2004 — 2008
BS, Psychology, Communication and Journalism
Florence University of the Arts
Charlotte-Mecklenburg Schools 1998 - Present
Providence Day School 1998 - Present
Collette Vacations 1997 - Present
Skills
Teaching, Curriculum Design, Curriculum Development, Tutoring, Educational Technology, Research, Classroom
Education
Simon Fraser University 1990 — 1990
Teacher Certification, Professional Development Program, Social Studies Teacher Education, A
University of Victoria 1982 — 1985
Bachelor of Arts (B.A.), Double Major: Geography and French
Universite Laval, Quebec City 1981 — 1982
Baccalaureat en français, Francais
Abercrombie & Kent USA LLC 2002 - Present
Explorer Shipping Corporation February 1998 - August 2002
New Directions Tours April 1994 - February 1998
Collette Vacations November 1990 - April 1994
Skills
Contract Negotiation, business to business..., Strategic Planning, Strategic Partnerships, New Business Development, Media Relations, P&L responsibility, Inventory Management, Yield Management, Sales Management, Operations Management, Brand Development, Brand Licensing, Cruises, B2B, Tourism, Hospitality, Travel Management
Education
Texas State University 1982 — 1986
BBA, Management
New Braunfels High School 1978 — 1981
Varia Systems, Inc. October 2013 - Present
ASG Security August 2012 - September 2013
SimplexGrinnell December 2007 - July 2012
Collette Vacations October 2004 - September 2007
Caribbean Images N.V. October 2001 - September 2004
Skills
New Business Development, Project Management, Cold Calling, Sales Management, Account Management, Sales, Trade Shows, Team Building, Coaching, Customer Service, Strategic Planning, Travel Management, Public Speaking, Contract Negotiation, Fire Alarm, Direct Sales, Sales Process, Sales Presentations, B2B, Negotiation, Microsoft Office, Salesforce.com, Business Development, Sales Operations, Management, Selling, Customer Satisfaction, Solution Selling, Security Management, CRM, Security, Marketing, Marketing Strategy, Brand Development, Customer Experience, Process Engineering, Business Strategy, Access Control, CCTV, Alarm Systems, IP Cameras, Budgets, Leadership, Surveillance, Integration, Physical Security, Networking
Education
Morgan State University 1993 — 1999
B.A., History/Secondary Education
Kenwood
Kenwood
Rocky Mountaineer March 2015 - Present
Kuoni Group Travel Experts April 2014 - March 2015
Automobile Club of Missouri April 2006 - April 2014
General Tours 2004 - 2006
Walt Disney World May 1994 - December 2001
Renaissance Cruises 2001 - 2001
Collette Vacations 1990 - 1994
Skills
Sales Operations, Event Management, Account Management, Sales Management, Insurance, New Business Development, Management, Strategic Planning, Sales Process, Customer Service, Budgets, Direct Sales, Sales Presentations, Direct Marketing, Business Development, Marketing, Leadership, Small Business, Pricing, Email Marketing, CRM, Marketing Strategy, Forecasting, Customer Satisfaction, Marketing Communications, Training, Team Leadership, Call Centers, B2B, Program Management, Team Building, Strategy, Business Planning, Selling, Cold Calling, Business Strategy, Sales, Recruiting, Event Planning, Microsoft Office, P&L Management, Customer Retention, Negotiation, Salesforce.com, Operations Management, Product Marketing, Contract Negotiation, Hospitality, Trade Shows, Social Media Marketing
Education
Webster University 2008 — 2009
MBA Candidate
Maryville University of Saint Louis 1984 — 1988
BS, Business Management
PricewaterhouseCoopers June 2015 - Present
Brown Brothers Harriman June 2014 - May 2015
Brown Brothers Harriman May 2005 - June 2014
Brown Brothers Harriman November 2003 - May 2005
Brown Brothers Harriman January 2000 - November 2003
Collette Vacations June 1998 - January 2000
Maple Grove Farms January 1998 - May 1998
Skills
Banking, Financial Analysis, Financial Services, Securities, Analysis, Management, Cash Management, Microsoft Excel
Education
Lyndon State College 1994 — 1998
Bachelor of Science (B.S.), Business Administration and Management, General
Educational Tours Incorporated February 2012 - Present
Southern Touch Tours June 2001 - Present
Self-employed Tour Manager June 2001 - Present
Collette Vacations January 2013 - January 2014
Italbec International 2007 - 2009
ITMI 2001 - 2001
HBA/Hirsch Bedner Associates 1997 - 1999
Kenneth Lynch Architectural Design June 1995 - September 1997
Skills
Tour Manager, Marketing, SketchUp, Space Planning, AutoCAD, Architectural Design, Design Research, Sustainable Design, Sketching, Digital Photography
Education
International Tour Management Institute 2000 — 2001
Successful completion, Tour Management
Mississippi State University 1986 — 1990
Bachelor's Degree, Architecture
Collette Vacations April 2013 - Present
Freelance Consultant and Trainer January 2008 - Present
Adventures by Disney 2010 - 2012
National Park Service Washington DC May 2009 - September 2009
Mint Julep Tours August 2008 - May 2009
Shannon Leadership Institute January 2007 - December 2008
Arts Kentucky December 1998 - December 2006
Skills
Tourism, Event Management, Event Planning, Hospitality, Public Relations, Customer Service, Management, Adventure Travel, Travel Management, Tour Operators, Microsoft Excel, History, Microsoft Office, Leadership, Leadership Development, Guided Tours, Business Travel, Vacation, Leisure Travel
Education
Il Sasso Scuola di Italiano, Montepulciano, Italy 2013 — 2013
Italian Language Studies, Italian Language and Culture
ITMI: International Tour Managers Institute
Certified Professional Tour Director / Guide, Tourism and Travel Services Management
Trinity College, Dublin
Irish Studies Programme, Irish Literature and History, N/A
University of Louisville
Master of Arts (M.A.), Theatre/Theater
Royal Caribbean International July 2012 - Present
Travel Destinations Management Group, Inc. May 2012 - July 2012
Travel Destinations Management Group, Inc. July 2011 - May 2012
Collette Vacations November 2007 - December 2010
Education
Towson University 2000 — 2004
BS, Mass Communications
HBIF of Florida, Inc. May 2014 - March 2015
ADP February 2013 - January 2014
Collette Vacations October 2006 - August 2012
LAN Airlines October 2004 - October 2006
Americas Society/Council of the Americas October 2003 - February 2004
Sacred Heart University January 2002 - August 2003
Proexport June 2001 - December 2001
Skills
Sales, New Business Development, Trade Shows, Management, Sales Management, Customer Service, Training, Marketing, Cold Calling, Account Management, Public Speaking, Sales Presentations, Marketing Strategy, Travel Management, Leisure Travel, Tour Operators, Tourism, B2B, International Public..., International Trade, International Business..., Marketing Research, Social Media, Territory Development, Strategic Planning, Leadership, Business Development, Budgets, Social Networking, Business Strategy, Public Relations, Analysis, Start-ups, Recruiting, Consulting, Negotiation, Marketing Communications, Team Leadership, Team Building, Microsoft Office, Time Management, Business Planning, Coaching, Bilingual Communications, Latin American Business
Education
Sacred Heart University 2002 — 2003
Master of Business Administration (M.B.A.), Strategic Management
Sacred Heart University 1997 — 2001
Bachelor's Degree, International Business
Collette Vacations September 2013 - Present
Collette Vacations June 2011 - September 2013
Senior Helpers October 2010 - March 2011
UMass Dartmouth January 2008 - May 2010
UMass Dartmouth June 2008 - September 2009
Skills
Marketing, Event Planning, Microsoft Office, Social Media Marketing, Social Media, Communication, French, Spanish, Sales, Trade Shows, Management
Education
University of Massachusetts Dartmouth 2006 — 2010
BS, Marketing
Universidad Pablo de Olavide 2009 — 2009
International business, International Studies and Business; option physics-chemistry
Lycée St Vincent 2003 — 2006
Scientifique Baccalaureate, option physics-chemistry
HubSpot June 2015 - Present
Forrester Research July 2014 - June 2015
Forrester Research January 2014 - July 2014
Forrester Research March 2012 - January 2014
EF Educational Tours September 2010 - March 2012
Collette Vacations June 2008 - August 2009
East Bridgewater August 2007 - December 2007
Skills
Tourism, Account Management, Direct Sales, Salesforce.com, Sales, Customer Service, Public Speaking, Marketing, Marketing Research, Strategy
Education
The University of Edinburgh 2009 — 2010
MSc, Literature and Modernity
Stonehill College 2004 — 2008
BA, English and Secondary Education
Bishop Feehan 2000 — 2004
High School Diploma
Collette Vacations May 2010 - Present
Skills
Account Management, Business Travel, CRM, Cruises, Customer Service, Event Management, Event Planning, Hospitality, Hospitality Industry, Hotels, Leisure, Leisure Travel, Marketing, Sales, Sales Management, Sales Presentations, Strategic Planning, Tour Operators, Tourism, Trade Shows, Training, Travel Management, Travel Planning, Vacation
Education
University of Maine 1984 — 1988
Bachelor of Arts, Speech Communication
Buchanan High School 1980 — 1984
Providence Public Schools March 2014 - Present
Bristol Warren School District October 2013 - March 2014
City State Computer Services January 2013 - September 2013
Collette Vacations June 2010 - January 2013
Embrace Home Loans August 2008 - June 2010
Skills
Networking, Windows Server, Windows 7, VMware, Firewalls, Microsoft SQL Server, IIS, SharePoint, SQL, Microsoft Technologies, Databases, OS X, Active Directory, Microsoft Office, Security
Education
University of Rhode Island 2013 — 2014
Professional Certificate, Digital Forensics
New England Institute of Technology 2006 — 2008
Associate's degree, Network Engineering and Information Technology
Grant Associates Inc May 2013 - Present
Collette Vacations December 2010 - March 2013
Hertz June 2006 - December 2010
Skills
Travel Management, Tourism, Leisure Travel, Account Management, Sales, Travel Planning, Direct Sales, Microsoft Excel, PowerPoint, Event Management, Customer Service, Customer Satisfaction, Event Planning, Hospitality, Interviews, Marketing, Trade Shows, Leadership, Recruiting
Education
Nyack College 2003 — 2006
Bachelor of Science (BS), Business/Psychology
Fort LeBoeuf High School 1998 — 2001
Azamara Club Cruises under RCCI January 2012 - Present
World Wide Country Tours September 2011 - February 2012
Badger Tour & Travel June 2004 - September 2011
Blue Harbor Resort Sheboygan, WI - A Claremont/New Frontier January 2004 - June 2004
Premier World Discoveries May 2002 - December 2003
Carlson Wagonlit Travel May 1999 - June 2002
Collette Vacations February 1994 - June 1999
Unversity of St. Thomas August 1991 - June 1994
Skills
Account Management, New Business Development, Sales Management, Negotiation, Customer Relations, Strategic Planning, Customer Service, Tourism, Public Speaking, Budgeting, Contract Negotiation, B2B, Hotels, Product Development, Problem Solving, Business Planning, Forecasting, Travel Management
Education
University of St. Thomas 1992 — 1994
Masters, Public Administration
University of Evansville 1991 — 1991
Harlaxton
University of Wisconsin-Eau Claire 1987 — 1991
Bachelors, Business Administartions & Communications
University of Wisconsin-Eau Claire 1987 — 1991
James Madison Memorial High School 1984 — 1987
General Studies
KOR-FX (Immerz, Inc) March 2014 - Present
RigorAnalytics March 2012 - Present
Collette Vacations June 2009 - March 2012
Collette Vacations January 2005 - March 2008
Collette Vacations January 2002 - February 2005
Collette Vacations June 2000 - January 2002
Skills
Email Marketing, Online Advertising, E-commerce, SEO, Social Media, Social Media Marketing, Marketing Strategy, Advertising, Marketing, Salesforce.com, New Business Development, Multi-channel Marketing, B2B, Product Management, Digital Marketing, Social Networking, Product Development, Direct Marketing, Product Marketing, Lead Generation, Online Marketing, Analytics, CRM, SEM, Strategy, Mobile Marketing, Strategic Partnerships, Web Analytics, Web Marketing, Google Adwords, Integrated Marketing, Google Analytics
Education
Roger Williams University 1998 — 2000
Northeastern University 1995 — 1998
Collette Vacations September 2013 - March 2015
AAA Southern New England November 2011 - December 2012
Rocky Hill School November 2008 - June 2010
Rhode Island Teen Book Awards 2006 - 2010
Alantis Charter School August 2006 - June 2008
Inc. Magazine January 2001 - December 2002
Boston Magazine 1994 - 1997
Skills
Editorial, Research, Editing, Proofreading, Marketing Communications, Copywriting, Copy Editing, Fact-checking, Publishing, Content Strategy, Email Marketing
Education
Simmons College 1990 — 1992
MS, Library Science
University of Rhode Island 1985 — 1990
BA, English
Self Employed June 2012 - Present
Tumlare Corporation October 2009 - June 2012
Collette Vacations November 2006 - October 2008
Passports Educational Travel 2003 - 2006
Skills
Tourism, Travel Management, Travel Planning, Incentive Travel, Adventure Travel, Leisure Travel, Leisure, Event Management, Hospitality, Event Planning, Negotiation, Sales, Hotels, Online Travel, Revenue Analysis, Sales Management, Pricing, Business Travel, Account Management, Sustainable Tourism, Leadership, Luxury Travel, Educational Travel, GLBT Travel, Product Management, Tour Operators, Management, Customer Service
Education
Mount Holyoke College
BA, International Relations
Windstar Cruises January 2015 - Present
Celebrity Cruises, Inc. May 2013 - December 2014
Grand Circle Corporation December 2011 - May 2013
ZANO Solutions August 2008 - December 2011
Collette Vacations 1992 - 2008
Education
Penn State University
Bachelor of Science, Marketing
Coaching for Empowerment Now December 2007 - Present
Coaching for Empowerment Now December 2007 - Present
Ascent Real Estate December 2002 - December 2008
Collette Vacations December 1992 - January 2003
Skills
Real Estate, Coaching, Buyers, Emotional Intelligence, Executive Development, Negotiation, Customer Service, Entrepreneurship, Short Sales, Executive Coaching
Education
University of Rhode Island 1986 — 1990
BA, Education, Foreign Language, Anthropology
The University of Kansas 1987 — 1988
Foreign Language Studies
Collette Vacations November 2012 - Present
Specialty Catalog Corporation January 2012 - October 2012
Aramark Uniform Services 2011 - 2012
Boston Apparel Group (formerly Redcats USA) May 2008 - July 2011
Metrostyle, Redcats USA January 2007 - May 2008
Lerner, Redcats USA January 2006 - January 2007
Filene's February 2005 - January 2006
Filene's August 2004 - February 2005
Boyd's Direct July 2002 - July 2003
Skills
Concept Design, Management Of Creative..., Retail Design, Graphic Design, Direct Marketing, Email Marketing, Catalog Layout, Digital Illustration, Brochures, High-end Retouching, Brand Development, Creative Direction, Art Direction, Photoshop, InDesign, Creative Strategy, Advertising, Direct Mail, Presentation Design, Brainstorm Facilitation, Creative Briefs, Graphics, Art, Digital Photography, Social Media Marketing, Marketing Communications, Photo Shoot Production, Copywriting
Education
Massasoit Community College 2012 — 2013
Certificate Program, Interior Design
Marist College 1998 — 2002
Bachelor of Arts, Communications (Multimedia Concentration)
Marist College 1998 — 2002
Certificate in Art and Advertising Design
Thermo Fisher Scientific July 2014 - Present
Thermo Fisher Scientific December 2012 - July 2014
Collette Vacations November 2011 - November 2012
Fidelity Investments January 2007 - November 2011
Veritude September 2006 - January 2007
Price Chopper Supermarkets, Inc. June 1999 - September 2006
Skills
Business Process..., Public Speaking, Risk Analysis, Data Analysis, Project Management, Process Analysis, Microsoft Excel, Customer Service, Process Improvement, Microsoft Office, Sales, PowerPoint, Leadership, Budgets, Outlook, Account Management, Team Building, Microsoft Word, Business Analysis, Strategic Planning, Team Leadership, Coaching, Marketing, Marketing Strategy, Databases, Online Advertising, Forecasting, Market Research, Risk Management, Analytics, Operations Management, Payroll, Vendor Management, CRM, New Business Development, Analysis, Insurance, Teamwork, Financial Analysis, Strategy, Access, Management, Time Management, Event Planning, Training, Salesforce.com, Customer Satisfaction, Social Media Marketing, Program Management, Pricing
Education
Nichols College 2008 — 2010
MBA, Business Administration
Westfield State University 2001 — 2006
B.S., Business Management
Collette Vacations October 2006 - Present
Collette Vacations May 2004 - September 2006
Collette Vacations February 2001 - April 2003
Skills
Microsoft Office, Sales, System Testing, Analysis, Sabre, Accounting, Sales Management, Project Management, Microsoft Excel, Amadeus GDS, GDS systems
Education
University of Arkansas at Fayetteville 1997 — 1999
RigorAnalytics, LLC. December 2008 - Present
Collette Vacations 2010 - June 2011
PetsUnited, LLC 2009 - 2009
Tweeter March 2008 - November 2008
Viking River Cruises January 2007 - March 2008
J. Jill Group July 2001 - January 2007
Geerlings & Wade, Inc. June 1999 - June 2001
Grand Circle Corporation 1994 - 1999
Fingerhut 1993 - 1994
Skills
Online Advertising, Direct Mail, Email Marketing, Multi-channel Marketing, Direct Marketing, Lead Generation, E-commerce, Analytics, Digital Marketing, Product Marketing, SEO, Social Media Marketing, SEM, Online Marketing, Marketing Strategy, Web Analytics, Segmentation, Database Marketing, CRM, Business Development, B2B Marketing
Education
St. Cloud State University 1989 — 1993
Bachelor's of Science
Summit Resource Partners April 2013 - Present
Tumlare Corp. May 2005 - April 2013
Collette Vacations May 2004 - May 2005
Yogi Bear Campground May 2002 - October 2004
Walt Disney World January 2001 - May 2001
Chatham Bars Inn May 2000 - August 2000
Skills
Tourism, Hotels, Travel Management, Hospitality, Leisure, Leisure Travel, Cruises, Event Management, Hotel Booking, Tour Operators, Event Planning, Hospitality Industry, Hotel Management, Travel Planning, Revenue Analysis, Corporate Events, Business Travel, Resorts, Yield Management, Front Office, Hospitality Management, Meeting Planning, Online Travel, Property Management..., Food & Beverage, Opening Hotels, Incentive Travel, GDS, Rooms Division, Sabre, Amadeus GDS, Guest Service Management, Opera, Destination Marketing, Sustainable Tourism, Airlines, Management, Tour Management, Adventure Travel, Restaurants, Travel Technology, Micros, Banquets, Amadeus, Incentives, Vacation, Leadership, Customer Satisfaction, Tourism Management, Ticketing
Education
Johnson & Wales University 2001 — 2004
B.S., Hospitality Management, Magna Cum Laude
Johnson & Wales University 2001 — 2003
Associate’s Degree, Tourism and Travel Services Management, Magna Cum Laude
University of Massachusetts, Amherst 1999 — 2001
Hotel, Restaurant & Travel Admin.
North Brookfield Jr-Sr High School 1995 — 1999
High School
Navitas Design June 2000 - Present
Boston Barricade October 2013 - March 2014
Collette Vacations August 2010 - August 2013
AAA Southern New England November 2009 - February 2010
Providence Creative Group 1999 - April 2008
tfa communications/Leo Burnett 1997 - 1998
ON Technology 1994 - 1997
Skills
Art Direction, Project Management, Corporate Branding, Corporate Identity, Creative Direction, Brand Development, Graphic Design, Web Design, Typography, Logo Design, Catalogs, Brochures, Direct Mail, Photoshop, InDesign, QuarkXPress, Marketing Communications, Creative Strategy, Adobe Acrobat, Mac, Layout, Mentoring Of Staff, Creative Development, Direct Marketing, Packaging, Adobe Creative Suite, Microsoft Office, Dreamweaver, Illustrator, PowerPoint, Print Production, Advertising, Pre-press, Email Marketing, Graphics, Promotions, Flash, Newsletters, Biotechnology Industry, Life Science Industry, Healthcare Industry, Software Industry, High Tech Industry, Travel Industry, Retail Industry, Financial Industry, Insurance Industry, web banners, email blasts, landing pages
Education
University of Massachusetts Dartmouth 1989 — 1992
BFA, Double Major in Visual Design/Typography, GPA 3.85
Continental Inns of America June 2013 - Present
Gray Line of Tennessee September 2010 - October 2012
GroupConnect May 2009 - September 2010
Gaylord Opryland Resort & Convention Center January 2006 - February 2009
Collette Vacations 1999 - 2004
Gaylord Opryland Resort & Convention Center 1996 - 1999
Destinations of New York State 1993 - 1995
Dynamic Enterprises (Radisson Hotel & Quality Inn) 1992 - 1993
Skills
Team Building, Organizational..., Tourism, Strategic Partnerships, Transportation, Transportation Planning, Transportation..., Hospitality Management, Sales Management, Training & Development, Hotel Management, Travel Planning, Leisure Travel, Kaizen, Kaizen Facilitation, Employee Training, Hospitality, Event Management, Marketing Strategy, Trade Shows, Customer Satisfaction, Sales Operations, Sales, Hospitality Industry
Education
State University of New York College at Plattsburgh 1989 — 1991
B.S., Business Administration
State University of New York College of Agriculture and Technology at Cobleskill 1987 — 1989
A.A.S., Travel & Resort Marketing
Collette Vacations June 2007 - Present
Education
New York Institute of Technology 2003 — 2005
Masters, Business Management
Rhode Island College 1996 — 2001
Bachelor, Management
Cumberland Highschool 1992 — 1996
Collette Vacations June 2010 - Present
Affinion Group June 2006 - July 2010
Affinon Group 2006 - 2010
Williams-Sonoma August 2007 - December 2009
Education
Merrimack College 2002 — 2006
Merrimack College
Bachelor of Science, Business Administration; Business Administration; Marketing
Universal Studios Hollywood August 2012 - Present
Universal Studios Hollywood March 2008 - October 2012
Universal Studios Hollywood December 2004 - March 2008
Collette Vacations July 2001 - December 2004
Grand Canyon Railway January 1999 - July 2001
Americantours International 1995 - 1998
Americantours International 1993 - 1995
Skills
Digital Media, Hotels, Event Management, Social Media Marketing, Online Advertising, Strategy, Sales, Hospitality, Customer Service, Tourism, Account Management, Management, Online Marketing, Trade Shows, Budgets, Strategic Partnerships, Marketing, Leadership, Corporate Events, Event Planning, Integrated Marketing, Marketing Communications, Advertising, Marketing Strategy, Contract Negotiation, Hospitality Industry, Entertainment, Sales Management
Education
Loyola Marymount University, College of Business Administration 1990 — 1994
Bachelor of Business Administration (BBA), International Business & Marketing
Self Employed October 2009 - Present
Marketing Consultant October 2005 - Present
Grand Circle Corporation 2003 - 2008
Providence College September 2003 - May 2005
Collette Vacations 1990 - 2003
Skills
Social Media Marketing, Marketing Communications, Email Marketing, Nonprofits, Social Media, Public Relations, Digital Marketing, Market Research, Teaching, Proposal Writing, Online Advertising, Marketing, Negotiation, Event Management, Direct Marketing, Event Planning, Fundraising, Advertising, Social Networking, Strategic Planning, Non-profits, Facebook, Research, Marketing Strategy, Leadership, Management, Business Strategy
Education
University of Rhode Island - College of Business Administration 2005 — 2009
Doctor of Philosophy (Ph.D.), Marketing
Providence College 1986 — 1990
BA, English Major, Business Concentration
Grand Circle Corporation Sr. V.P. World WIde ContractingGrand Circle CorporationJune 1996 - Present
Collette Vacations 1994 - 1996
Vantage Deluxe World Travel 1986 - 1993
Skills
Teamwork, Loyalty Programs, Salesforce.com, Tourism, Airlines, Sales, Tourism Management, Cruises, Business Travel, Travel Management, Project Management, Coaching, Budgets, Tour Operators, Leisure Travel, Event Management, Hotels, Leisure, Marketing Strategy, Online Travel, Incentive Travel, Vacation, Hospitality, Program Management
Education
University of Bridgeport 1975 — 1977
Collette July 2013 - Present
Collette Vacations June 2004 - July 2013
Collette Vacations June 2002 - May 2004
Collette Vacations May 2000 - May 2002
Collette Vacations May 1998 - May 2000
Collette Vacations June 1994 - May 1998
Skills
Travel Planning, Operations Management, Event Management, Leisure Travel, Negotiation, Management, Tourism, Transportation, Travel Management, Hospitality, Leisure, Customer Service, Event Planning
Education
Providence College 2003 — 2007
M.B.A., Business Administration
Providence College 1994 — 1998
B.A., Political Science
La Salle Academy 1990 — 1994
Diploma
D.A. Appraisals, P.A. 2003 - Present
Heights Appraisals 2000 - 2003
Collette Vacations 2000 - 2000
AT&T Wireless 1998 - 2000
ATM Coropration 1997 - 1998
Skills
Foreclosures, Real Estate Development, Condos, Appraisals, Residential Homes, Investment Properties, Investors, REO, Single Family Homes, Short Sales, Real Estate, First Time Home Buyers, FHA, Real Estate Transactions, Sellers, Relocation
Education
Penn State University 1992 — 1996
Beautycounter June 2014 - Present
Shaw's Supermarkets, INC June 1995 - October 2014
Collette Vacations August 2007 - December 2007
Pelletier Realty May 2005 - May 2006
Skills
Retail, Purchasing, Inventory Management, Grocery, Private Label, Pricing, Supermarkets, Negotiation, Forecasting, Customer Service, Merchandising, Planograms, Food, Marketing Strategy, Profit
Education
University of Massachusetts Dartmouth 1985 — 1989
New Bedford High School 1981 — 1985
Hasbro August 2014 - Present
Schneider Electric October 2008 - July 2014
Providence Creative Group April 2007 - October 2008
Collette Vacations 2005 - 2007
Skills
Adobe Creative Suite, Corporate Identity, Art Direction, Layout, Visual Communication, Typography, Logo Design, Collateral, Branding & Identity, Graphic Design, Corporate Branding, Graphics, Brochures, Catalogs, Illustrator, QuarkXPress
Education
Pratt Institute 1997 — 2001
Bachelor of Fine Arts (BFA), Graphic Design/Advertising
AT&T 2004 - Present
Super Bowl XLVIII Host Committee 2013 - 2014
STi Prepaid 2003 - 2004
MarbleOne.com 2002 - 2003
Collette Vacations 2001 - 2002
Verizon Wireless 1996 - 2001
Skills
Long Distance, Telecommunications, T1, Sales Operations, Mobile Devices, Account Management, Direct Sales, Wireline, Customer Retention, Management, Sales, Selling, Solution Selling, Marketing, Start-ups, Cold Calling, Marketing Strategy, SaaS, Call Centers, Training, Networking, Sales Process, Wireless, Salesforce.com, Unified Communications, VoIP, Managed Services
Education
Pace University
Seidenberg School of Computer Science & Information Systems
Collette Vacations March 2013 - Present
Hawthorne Tours 2010 - Present
EF Education First April 2008 - Present
Explorica February 2008 - Present
Globus family of brands August 2011 - February 2013
Kaleidoscope Adventures 2010 - 2011
Belvoir Terrace 1982 - 2007
Berkshire Hills Music Academy January 1999 - June 2002
Skills
Tourism, Travel Management, Tour Operators, Tour Management
Education
University of Denver 1981 — 1982
MA, Theatre
University of Nebraska at Kearney 1978 — 1981
BS, Theatre/English
ITMI
Roth Staffing April 2015 - Present
Holiday Inn July 2013 - November 2014
Viking River Cruises January 2013 - July 2013
Hampton Inn & Suites May 2012 - January 2013
Collette Vacations November 2009 - May 2011
Collette Vacations August 2007 - January 2009
Skills
Hospitality, Tourism, Travel Management, Customer Service, Travel Planning, Hotel Booking, Hospitality Management, Hospitality Industry, Business Travel, Event Management, Leisure Travel, Hotels, Tour Operators, Sales, Front Office, Meeting Planning, Airlines, Resorts, Hotel Management, Microsoft Excel, Microsoft Word, Microsoft Office, Corporate Events, Reservation, Airline Reservations, Outlook, PowerPoint, Filing, Event Planning
Education
Johnson & Wales University 2007 — 2009
Bachelors
Johnson and Wales University 2005 — 2007
Associates
Collette Vacations 1997 - Present
Skills
QuarkXPress, Illustrator, Brochures, Typography, Art Direction, InDesign, Catalogs, Logo Design, Graphics, Creative Direction, Corporate Identity, Dreamweaver, Mac, Graphic Design, Layout, Adobe Creative Suite
Education
Rhode Island School of Design 1993 — 1997
Graphic design, Graphic Design
Providence College 1987 — 1991
Bachelor's degree, English Language and Literature, General
Woonsocket High School
Collette Vacations Office ManagerAgency Rent A Car1992 - 1997
Education
University of Massachusetts Lowell 1986 — 1990
BS, Marketing
Passport New Mexico June 2008 - Present
Collette Vacations March 2005 - Present
Grand Luxe Rail Journeys April 2008 - October 2008
Education
Lansing Community College 1986 — 1988
Asociate, Travel/Tourism
The Providence Center School August 2015 - Present
substitute October 2012 - June 2015
Collette Vacations October 2006 - January 2009
Three Golden Apples 2009 - 2009
Skills
Sales, Event Planning, Customer Service, Social Media Marketing, Public Speaking, Team Building, Photography, Microsoft Word, Microsoft Excel, Photoshop, Training, Leadership, Nonprofits, Community Outreach, Trade Shows
Education
Pima Community College 2004 — 2004
n/a, jewelry design and ceramics
University of Rhode Island 1998 — 2002
Bachelor of Arts (BA), studio art
Premier World Discovery August 2013 - Present
Grand Circle Corporation December 2011 - August 2013
Collette Vacations July 1998 - December 2011
Skills
Travel Management, Tourism, Leisure Travel, Sales Management, Account Management, Sales, Sales Presentations, Leisure, B2B, Business Travel, Trade Shows, New Business Development
Education
University of Arkansas at Fayetteville 1985 — 1989
Bachelor of Arts (B.A.), Journalism/Advertising
EF Education First March 1995 - Present
Go West Tours September 2014 - October 2014
Brennan Vacations September 2006 - September 2007
White Star Tours May 1998 - May 2002
Collette Vacations September 2000 - October 2001
Skills
Cruises, Travel Planning, Guiding, Tourism, Leisure, Tour Operators, Time Management, Adventure Travel, Vacation, Leisure Travel, Guided Tours, Tourism Management, Sustainable Tourism, Travel Management
Education
McGill University 1970 — 1973
marketing
Club ABC Tours 2009 - June 2010
Collette Vacations March 2005 - August 2009
Harbor Lakes Golf Club July 2004 - March 2005
Trinity Mission of Granbury Health & Rehabilitation December 2002 - June 2003
Skills
Travel Management, Direct Sales, Travel Planning
Education
Texas A&M University 1999 — 2003
BS, Biomedical Science
Duckhorn Wine Company May 2012 - Present
Republic National Distributing Company February 2009 - November 2011
Collette Vacations April 2000 - April 2007
Skills
Wine, Beverage Industry, Key Account Development, Sales, Account Management, Alcoholic Beverages, Brand Management, Food, Champagne, Marketing Strategy, Food, Merchandising, Pricing, Wine, Wine Tasting, Winemaking
Education
Texas Christian University
Business/Corporate Communications
LoopPay September 2014 - Present
Flipkey March 2014 - September 2014
Flipkey February 2013 - February 2014
Flipkey January 2012 - February 2013
Flipkey March 2010 - December 2011
Collette Vacations October 2007 - February 2010
Skills
SEO, Email Marketing, Social Media Marketing, Salesforce.com, Cold Calling, Online Advertising, Account Management, Lead Generation, Online Marketing, Facebook, Social Media, Marketing Strategy, SEM, Marketing Communications, Direct Marketing, Sales Management, Social Networking, Google Analytics, Marketing, Web Analytics, Customer Retention, Customer Service, E-commerce, Zendesk, Payment Systems, Cacti
Education
Roger Williams University 2003 — 2007
B.A., Marketing
Collette Vacations Financial Analystdaly.commerce1998 - 2000
The Providence Journal July 1994 - January 1998
Education
Providence College 2008 — 2010
mba
Rhode Island College 1990 — 1994
Bachelor's degree, Accounting and Finance
AAA Allied Group agentAAA Travel2005 - Present
Collette Vacations January 1981 - June 1990
Skills
Tourism, Sabre, Travel Planning, Business Travel, Honeymoons, Adventure Travel, Certified Sandals, Disney Vacations, Leisure, Hotels
Education
Johnson & Wales University 1980 — 1981
Travel, Travel
Collette Vacations June 2010 - Present
Affinion Group June 2006 - April 2010
Education
Merrimack College 2002 — 2006
Business, Management, Marketing, and Related Support Services
Collette Vacations March 1999 - March 2015
Skills
Business Travel, Tourism, Leisure Travel, Travel Management, Leisure, Cruises, Tour Operators, Travel Planning, Vacation, Hospitality, Adventure Travel, Online Travel, Customer Service, Event Management, Incentives
Education
Bryant University Executive Developement Center 2013 — 2013
Project Management Certificate
Johnson & Wales University
Collette Vacations November 2012 - Present
Education
Rhode Island College 1999 — 2006
Bachelors, Secondary Education/History
AAA Carolinas January 2011 - Present
Collette Vacations April 2001 - December 2010
Skills
Travel Management, Leisure Travel, Tourism, Incentive Travel, Cruises, Leisure, Vacation, Tour Operators, Business Travel, Adventure Travel, Travel Planning, Hospitality, Sales Management, Account Management, New Business Development, Event Management, Trade Shows, Sales Presentations, Sabre, Incentives, Destination Marketing, Online Travel
Education
Limestone College
BA, History, English
NiteRider Technical Lighting Systems March 2005 - April 2008
Pleasant Holidays August 2002 - February 2005
Collette Vacations September 2001 - June 2002
Oakville Chamber of Commerce June 2001 - September 2001
Education
University of California, San Diego 2008 — 2011
Bachelor of Arts, International Studies
Sheridan College 1999 — 2001
Diploma, Travel and Tourism
UNIGLOBE Geo Travel 2010 - Present
Collette Vacations 1999 - 2009
Education
St. Francis Xavier University 1980 — 1984
Bachelor of Arts (B.A.)
Hasbro September 2015 - Present
Artech House July 2011 - September 2015
Barbour Corporation February 2010 - July 2011
Lodestar Language School April 2009 - November 2009
GEOS November 2007 - April 2009
Intirion Corporation-wholly owned subsidiary of Danby March 2007 - November 2007
Collette Vacations October 2004 - January 2007
Public Archaeology Laboratory July 2002 - October 2004
Skills
Organization, Highly detail oriented, Problem Solving, Flexable, Communication, Accounts..., Invoice Processing, Royalties, Administartion, Inventory Management, Management, Outlook, Analysis, PowerPoint, Administration, Customer Service, Program Management, Research
Education
Mary Washington College 1998 — 2002
Bachelor of Arts (B.A.), Historic Preservation
University College Cork 2000 — 2000
Study abroad
NSTAR, now Eversource Energy June 2009 - Present
NSTAR, now Eversource Energy June 2009 - Present
Collette Vacations October 1997 - November 2008
Boscov’s Travel Center August 1988 - September 1997
Skills
Call Center, Customer Satisfaction, Customer Support, Customer Service, Sales Management, Account Management, Invoicing, Networking, Outlook, Data Entry, Call Centers, Sales, Training, Microsoft Office
Education
Lebanon Valley College 1984 — 1988
Associate of Applied Science, Travel Administration
athenahealth February 2015 - Present
Collette Vacations July 2012 - January 2015
Maxim Healthcare Services July 2011 - July 2012
Skills
Customer Service, Event Management, Management, Marketing, Sales, Business Development, Cold Calling, Human Resources, College Recruiting, Onboarding, Temporary Placement
Education
University of Massachusetts Dartmouth 2013 — 2015
Master's degree, Business, Management, Marketing, and Related Support Services
University of Massachusetts Dartmouth 2012 — 2015
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services, 3.72
Collette Vacations June 1988 - Present
Attleboro Public Schools September 1974 - June 1990
MN, IL, IN, MA March 1965 - June 1990
Skills
Tour Guiding,..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Purdue University 1961 — 1974
Bachelor of Science (BS) '65 MSED ''74, Speech Therapy / Special Education (learning disabilities)
Milltown High School, Milltown, IN 1957 — 1961
High School Graduate
Collette Vacations September 1999 - May 2006
Providence Warwick Convention & Visitors Bureau May 1997 - May 1999
Culinary Arts Museum – Johnson and Wales University September 1996 - May 1997
Skills
Tour Management, Sales Operations, Event Planning, Small Group..., Customer Liason
Education
Johnson and Wales University 1996 — 2000
Bachelors of Science in Hospitality Sales and Meeting Management, Tourism and Travel Services Management, Magnum Cum Laude 3.9/4.0 GPA
Momentum Travel & Experiences November 2014 - Present
Collette Vacations January 1995 - Present
Studio Pizzol January 2001 - Present
Small World Language Services/Event Planning September 2001 - January 2014
Skills
Corporate Events, Live Events, Event Management, Weddings, Social Media Marketing, Entrepreneurship, Parties, Marketing Strategy, Event Planning, Trade Shows, Marketing, Tourism, Travel Management, Hospitality, Customer Service, Management, Leisure Travel, Leisure, Hotels, Tour Operators, Leadership, Social Media, Sales
Education
American English Programs (Smith College)
TEFL, Teacher of English as a Foreign Language
Freie Universitaet Berlin
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies
New York University
Meeting and Event Planning