CSG International
Industry: Company
DescriptionCSG is a multinational corporation headquartered in Greenwood Village, Colorado. It provides Business Support Systems software and services, primarily to the telecommunications industry. CSG was founded by Neal Hansen as a division of First Data in 1982. Headquarters: Englewood, Colorado, United States Revenue: 752.5 million USD (2015) CEO: Bret C. Griess Subsidiaries: CSG Systems Inc, Intec Telecom Systems,
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CSG International Employees
Cummins Central Supply January 2015 - Present
CSG International May 2006 - January 2015
UPS September 2001 - May 2006
UPS December 2000 - August 2001
UPS August 1995 - December 2000
Skills
Proficient with..., Proficient with Oracle..., Proficient knowledge of..., International Standards..., COBIT framework, Inernal Audit, Auditing, Financial Reporting, Sarbanes-Oxley Act, Internal Audit, Process Improvement, Internal Controls, Accounting, Microsoft Excel, Account Reconciliation, Financial Analysis, Consolidation, Budgets, Financial Accounting
Education
University of Nebraska at Omaha 1995 — 2001
Bachelor of Science in Business Administration – Accounting, Accounting
Nebraska Methodist Health System May 2013 - Present
North America Aronia Cooperative March 2011 - Present
CSG International August 2007 - May 2011
CSG International March 2002 - August 2007
Compaq International January 2001 - March 2002
TXU Communications November 1998 - January 2001
CSG International October 1988 - November 1998
Skills
Process Improvement, Project Management, Business Analysis, Customer Service, Microsoft Office, Team Leadership, Product Management, Visio, Data Analysis, Software Project..., Quality Management, Management, Software Documentation, Leadership, CRM, Business Process, Vendor Management, Cross-functional Team..., Program Management, Change Management, Business Process..., Integration
Education
University of Nebraska at Omaha
BSBA, Business, Management, Marketing, and Related Support Services
CSG International May 2014 - Present
CSG International November 2005 - May 2014
CSG International November 2004 - November 2005
CSG International February 2001 - November 2004
Skills
PMP, SDLC, Requirements Analysis, PMO, Software Project..., Requirements Gathering, Release Management, Project Delivery, Resource Management, Project Portfolio..., Waterfall, Solution Architecture, Global Delivery, Integration, Agile Project Management, Software Development, Vendor Management, Business Analysis, Leadership, Agile Methodologies, Program Management, Process Improvement, SQL, Cross-functional...
Education
University of Nebraska-Lincoln 1996 — 2000
BSBA, Management Information Systems, General
CSG International July 2014 - Present
LeaseTeam, Inc. October 2012 - July 2014
CSG International March 2011 - October 2012
CSG International December 2009 - March 2011
Skills
Linux System..., Windows System..., Windows 7, Windows Server, VMware ESX, Perl Script, Computer Networking, AIX Administration, IBM Websphere, Unix Shell Scripting, Hyperic, tcServer, Subversion, IIS, Microsoft SQL Server, Team Foundation Systems, VMware Infrastructure, Websphere
Education
University of Nebraska at Omaha 2007 — 2009
Master's Degree, Management Information Systems, General
University of Nebraska at Omaha 2003 — 2007
Bachelor's Degree, Computer Science
CSG International July 1995 - Present
CSG International March 1995 - Present
PKS May 1990 - May 1995
ConAgra Foods February 1987 - May 1990
Skills
JCL, TSO, CA-7, Mainframe, Batch Processing, SDSF, Requirements Analysis, Data Analysis, Disaster Recovery, VSAM, MVS
Education
University of Nebraska at Omaha
CSG International June 2015 - Present
CSG International November 2000 - June 2015
First Data Corporation August 1994 - September 2000
Skills
Business Analysis, SDLC, Software Project..., Integration, Project Management, Agile Methodologies, Visio, Software Development, Management, PMO, Requirements Analysis, Risk Management, Project Planning, Requirements Gathering, Vendor Management, PMP, SharePoint, IT Management, IT Strategy, Business Process, Software Documentation, Agile Project Management, Business Requirements, MS Project, Process Improvement, CRM, Enterprise Architecture, User Acceptance Testing, Data Warehousing
Education
Scrum Alliance, Winnow Management - Certified ScrumMaster Workshop 2014 — 2014
Certified ScrumMaster Training, ScrumMaster
University of Nebraska at Omaha 1982 — 1986
Bachelor of Science (B.S.), Finance/Marketing
Bayco, LLC February 2014 - Present
Mutual of Omaha May 2012 - February 2014
CSG International December 2011 - May 2012
CSG International September 2008 - December 2011
Skills
Agile Methodologies, Integration, MS Project, Microsoft Office, Software Project..., Requirements Analysis, Software Documentation, Billing Systems, SQL, Requirements Gathering, DB2, Back Office, Data Quality Assurance, Performance Management, Program Management, Business Intelligence, Business Requirements, Business Process..., Data Integration, Business Analysis, PowerPoint
Education
University of Nebraska at Omaha 1991 — 1992
Universtiy of Nebraska at Lincoln 1989 — 1990
CSG International April 2014 - Present
CSG International July 2010 - April 2014
CSG Systems Inc May 2005 - July 2010
CSG Systems Inc March 1999 - May 2005
Skills
Software Development, Unix, Requirements Analysis, Integration, Software Project..., Oracle, Scrum, Linux, Performance Management, Vendor Management, Contract Negotiation, Procurement, Asset Management, Strategic Planning, Operational Management..., Disaster Recovery, Microsoft Office, Agile Project Management, Budgets, Agile Methodologies, XML, Business Analysis, ITIL
Education
University of Nebraska at Omaha 1984 — 1990
Bachelor's degree, Adult and Continuing Education Administration
CSG International July 2002 - December 2013
CSG International September 1997 - June 2002
First Data Corporation January 1994 - August 1997
CSG International July 1990 - December 1993
Majers Corporation June 1985 - June 1990
Skills
Integration, Technical Architecture, Business Analysis, Agile Methodologies, Offshore Software..., Microsoft SQL Server, Oracle, Management, Development Coaching, Microsoft Server..., Data Migration, Business Intelligence..., Big Data, Data Warehousing, Data Marts, Software Project..., SDLC, Global Cross-Functional..., Solution Architecture, Agile Project Management, Software Development, SOA, Cross-functional Team..., Program Management, Unix, Business Intelligence, Requirements Analysis, Enterprise Architecture, Data Conversion, Software Quality..., Data Management
Education
University of Nebraska at Omaha
Engineering
University of Nebraska–Lincoln - National Drought Mitigation Center August 2015 - Present
University of Nebraska–Lincoln Police Department January 2013 - Present
CSG International May 2013 - August 2013
CSG International May 2012 - August 2012
Skills
Leadership, Microsoft Office, Java, C, Research, ArcGIS, Teamwork, Software Center..., Microsoft Project Server, Software Diagnostics, Hardware Diagnostics, Computer Building, Microsoft Excel, Microsoft Office..., Microsoft Word, Microsoft PowerPoint, Microsoft Access, Flash Professional, Fortran, IDL, AutoCAD, Computer Repair, Customer Service, Public Speaking, English, Microsoft Project
Education
University of Nebraska-Lincoln 2011 — 2015
Meteorology-Climatology
Daniel J. Gross Catholic High School 2007 — 2011
SAP Utilities Consulting February 2012 - Present
Captivus Consulting Partners January 2008 - February 2012
CSG International March 2011 - December 2011
The Nebraska Medical Center January 2009 - March 2010
First Data Corporation December 2003 - April 2008
Alliance Data April 1999 - December 2003
Sitel July 1997 - April 1999
Tenaska August 1991 - August 1997
Northern Natural Gas August 1978 - April 1987
Skills
Business Development, Business Process
Education
University of Nebraska-Lincoln
Finance
Lincoln Financial Group March 2015 - Present
First Data Corporation January 2012 - March 2015
CSG International April 2005 - December 2011
CSG International March 1999 - April 2005
Skills
Business Analysis, Business Requirements, Requirements Analysis, User Acceptance Testing, Credit Cards, Requirements Gathering, Payments, Banking, Process Improvement, Financial Services, SQL, Databases, Oracle
Education
University of Nebraska at Omaha
nebraska college of business
Medical Office Diploma, Medical Office Assistant/Specialist
CSG International June 2004 - Present
West Interactive 2003 - 2004
CSG International 1998 - 2003
First Data Corporation 1998 - 1998
First Data Corporation 1997 - 1998
Skills
Agile Methodologies, Software Development, Integration, Software Engineering, SOA, SDLC, Unix, XML, Microsoft SQL Server, Business Analysis, Software Design, SQL, Oracle, Requirements Analysis, C#, Java Enterprise Edition, Web Services, Enterprise Architecture, Scrum, Testing, Linux, .NET, PL/SQL, IIS, WCF, Software Project..., Java, JavaScript, HTML, CSS, Flash, ActionScript, Flex, Databases, ASP.NET, SOAP, Distributed Systems, Solution Architecture, Agile Project Management, C++, Visual Basic, Architectures
Education
University of Nebraska at Omaha
Bachelor of Science, Computer Science
CSG International January 2001 - Present
Adair Dance Academy May 2006 - December 2012
Oriental Trading Company October 1999 - December 2000
Omnium Worldwide 1995 - 1999
Skills
Software Documentation, Technical Writing, Technical Documentation, Leadership, SnagIt, Instructional Design, MadCap Flare, Project Management, Training Delivery, Training, Agile Methodologies, Time Management, Editing, Process Improvement, Visio, SharePoint, Instructor-led Training, Business Analysis
Education
University of Nebraska at Omaha 1992 — 1996
Bachelor of Science, English
TD Ameritrade August 2013 - Present
CSG International June 2012 - August 2013
CSG International August 2011 - June 2012
CSG International September 2009 - August 2011
OBI Creative August 2007 - September 2009
Dagwoods Paper Company April 2006 - August 2007
NAI FMA Realty March 2004 - April 2006
Skills
Project Management, Customer Service, Social Media Marketing, Marketing Communications, Social Media, Business Analysis, New Business Development, Requirements Analysis, Business Requirements, MS Project, Key Account Management, Agile & Waterfall..., Software Project..., SDLC, Software Implementation..., Integration, Leadership, Software Documentation, Management
Education
University of Nebraska-Lincoln 1999 — 2004
Bachelor of Science (BS)
CSG International April 2015 - Present
CSG International April 2011 - Present
CSG International November 2009 - April 2011
Wipro April 2008 - November 2009
Wipro September 2004 - March 2008
Skills
WCF, .NET, C#, SQL Server, VB.NET, Microsoft SQL Server, Software Development, ASP.NET, Oracle, Test Automation, LINQ, Agile Methodologies, SOA, Java Enterprise Edition, PL/SQL
Education
University of Nebraska at Omaha 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
North Carolina State University 2008 — 2012
Masters, Computer Science
SSN College of Engineering 2000 — 2004
B.E., Electronics and Communication
CSG International October 2014 - Present
CSG Systems January 2008 - October 2014
CSG Systems April 2005 - January 2008
CSG Systems July 2001 - April 2005
Werner Enterprises August 2000 - June 2001
Mandolfo Associates 2000 - 2001
Telismart March 2000 - July 2000
Skills
Member of Toastmasters, Unix, Software Development, XML, Java, JSP, Web Applications, Troubleshooting, C, Analysis, XSLT, Agile Methodologies, Requirements Analysis
Education
University of Nebraska at Omaha 1995 — 2006
B.S., Computer Science
SpecPro Inc. July 2014 - Present
Axiom Business Systems July 2010 - July 2014
Catholic Cemeteries Archdiocese of Omaha 2003 - 2010
CSG International 2000 - 2003
CSG International 1999 - 2000
CSG International 1997 - 1999
Skills
Long-term Customer..., Value Based Selling, Leadership, Project Management, Customer Service..., Business Strategy, Executive Management, Product Management, Training, Business Development, Account Management, Business Analysis, ERP, Vendor Management, CRM, Public Relations, New Business Development, Solution Selling, Program Management, Sales Management, Strategic Partnerships, Enterprise Software, Marketing Strategy, Sales, Business Process..., Resource Management, Human Resources, Business Process..., Public Speaking, Cross-functional Team..., Team Management, Strategic Planning, Highly Detailed, Process Improvement
Education
University of Nebraska at Omaha 1981 — 1985
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Gross Catholic
CSG International May 2013 - Present
Archstone April 2007 - April 2013
Skills
Accounts Payable, Accounting, Vendor Management, Sarbanes-Oxley, PeopleSoft, Customer Service, 1099 Preparation, Analytical Skills, Accruals, Electronic Funds..., Training, Invoice Processing, Data Entry, Invoicing, Sarbanes-Oxley Act, Real Estate, Account Reconciliation, Auditing, Internal Audit, Internal Controls, Outlook, General Ledger, SOX Compliancy, Spreadsheets, Financial Statements, GAAP, SEC filings
Education
University of Nebraska-Lincoln 2002 — 2006
Bachelor of Science in Business Administration, Concentration in Economics and Finance
Talent Acquisition Global Group, "TAGG" March 2009 - Present
CSG International May 2012 - June 2014
ACI Worldwide July 1998 - March 2009
Double Tree Hotel July 1995 - April 1998
Sitel 1994 - 1995
Skills
Technical Recruiting, Talent Acquisition, Full-cycle Recruiting, Interviewing, Account Management, Team Management, Cold Calling, Recruitment/Retention, College Recruiting, Budget Management, Budgets, Interviews, Talent Management, Recruiting, Employee Relations, Human Resources, Training, Deferred Compensation, Management, Sourcing, HRIS, PeopleSoft, Screening, Performance Management, Process Improvement, Leadership, Internet Recruiting, Executive Search, Time Management, Leadership Development, Team Building, Employee Benefits, Strategy, Policy, Applicant Tracking..., Organizational..., Networking, HR Policies, Benefits Negotiation, Onboarding, Employee Engagement, Negotiation, New Hire Orientations, Vendor Management, Personnel Management, Contract Recruitment, Employee Training, HR Consulting, CRM, Hiring
Education
University of Nebraska at Omaha
BSBA, Business- HR
CSG International February 2014 - Present
CSG International January 2011 - February 2014
Kohl's Department Stores September 2008 - January 2011
Kohl's Department Stores November 2007 - August 2008
Kohl's Department Stores November 2006 - October 2007
Skills
Help Desk Support, Customer Service, Incident Investigation, Internal Investigations, Criminal Investigations, Interviewing Skills, Microsoft Office, Loss Prevention, Troubleshooting, Integration, Interviews, Testing, Software Documentation, Agile Methodologies, Business Analysis, Telecommunications
Education
University of Nebraska at Omaha 2006 — 2010
Bachelor of Science, Criminology & Criminal Justice, 3.36 - GPA
CSG International April 2015 - Present
CSG International May 2012 - April 2015
CSG International March 2010 - May 2012
CSG International May 2004 - March 2010
CSG International November 2002 - May 2004
CSG International February 2002 - November 2002
CSG International October 2001 - February 2002
All City Services 1999 - October 2001
Nebraska Methodist Health System 1998 - 1999
Skills
Kronos, HRIS, Payroll, Onboarding, Lawson, FMLA, Leave Administration, Employee Benefits, Deferred Compensation, Garnishments, Outlook, Microsoft Excel, Human Resources, Performance Management, Employee Relations, Management, Benefits Administration, Payroll Services, Recruiting, Training, Workforce Planning
Education
University of Nebraska at Omaha 1996 — 1997
CSG International May 2015 - Present
Journal of Information Technology for Development August 2014 - Present
University of Nebraska at Omaha August 2014 - May 2015
Franklin Templeton India 2012 - 2013
Skills
Microsoft Office, Business Analysis, Research, PowerPoint, Requirements Analysis, Public Speaking, Microsoft Word, SDLC, Teaching, Java, HTML, CSS, SQL, Agile & Waterfall..., Eclipse, IBM BPM, Message Oriented..., UML
Education
University of Nebraska at Omaha 2014 — 2015
Management Information Systems, Management Information Systems
University of Nebraska at Omaha
Master's degree, Management Information Systems, General
CSG International September 2014 - Present
CSG International November 2011 - August 2014
CSG Systems November 2010 - November 2011
ACI Worldwide May 2010 - December 2010
ACI Worldwide April 2005 - May 2010
Methodist Health System August 2004 - April 2005
ACI Worldwide December 2001 - August 2004
ACI Worldwide June 1994 - December 2001
ACI Worldwide 1992 - 1994
First Data Corporation 1990 - 1992
Skills
Marketing, ITIL Certified, Payment Systems, SDLC, Electronic Payments, Business Analysis, Requirements Analysis, Payments, Salesforce.com, Product Management, Software Project..., Process Improvement, SQL, Visio, Requirements Gathering, Cloud Computing, Business Process, Integration, Enterprise Software, Cross-functional Team..., Debit Cards, Oracle, Sales Operations, Transaction Processing, Agile Methodologies, Software Development, Management, Testing, Project Management, PMO, Software Documentation, SharePoint, Oracle Applications
Education
University of Nebraska at Omaha 1990 — 1995
1995, Information Management Systems
Gross
CSG International June 2015 - Present
University of Nebraska–Lincoln February 2015 - Present
Omaha Kroc Center May 2014 - Present
University of Nebraska–Lincoln August 2014 - December 2014
Omaha Kroc Center March 2012 - May 2014
Skills
Programming, Java, Unix, HTML5, Computer Science, Mathematics, Swim Instruction, Lifeguarding, Vocal Music, Microsoft Office
Education
University of Nebraska-Lincoln 2013 — 2017
Bachelor of Science (B.S.), Mathematics and Computer Science, 3.898
CSC April 2005 - Present
CSC - Computer Sciences Corporation April 2003 - April 2005
Analysts International Corporation (AIC) January 2001 - January 2002
Analysts International Corporation (AIC) July 2000 - January 2001
General Dynamics August 1998 - June 2000
CSG International June 1997 - August 1998
PDS - Productive Data Solutions September 1996 - August 1997
PDS - Productive Data Solutions June 1994 - September 1996
US West Communications June 1983 - June 1994
HDR June 1982 - June 1983
Skills
DoD, System Administration, Systems Engineering, Configuration Management, Storage Management, Unix, Information Assurance, Information Security, C, C++, Perl, Shell Scripting, SQL, Solaris
Education
University of Nebraska at Omaha 1978 — 1982
Bachelor of Science (BS), Mathematics and Computer Science
Aureus Group/Oriental Trading Company June 2014 - August 2014
First Data Resources/Experis IT, Omaha, NE March 2014 - May 2014
CSG International October 2011 - December 2013
CSG International December 2010 - October 2011
Universal Warranty Corp September 2008 - December 2009
Universal Warranty Corporation January 2007 - September 2008
First National Bank of Omaha July 2002 - July 2004
Skills
Quality Assurance, Process Improvement, Troubleshooting, Analysis, Regression Testing, Software Quality..., Business Analysis, Agile Methodologies, Test Planning, Call Centers, Quality Center, Integration, Test Cases, Manual Testing, SQL, HP Quality Center, SDLC, Testing, User Acceptance Testing, Software Documentation, Project Management
Education
University of Nebraska-Lincoln
BS, Education - Business Resouce Management
Villanova University
Certificate, Software Testing
CSG International May 2010 - Present
CSG International December 2006 - May 2010
CSG International August 2002 - December 2006
CSG International November 1999 - August 2002
CSG International September 1998 - November 1999
CSG International March 1997 - July 1997
Pinnacle Bank January 1995 - March 1997
Skills
Product Management, CRM, Analysis, Agile Methodologies, Requirements Analysis, Business Analysis
Education
University of Nebraska at Omaha 1993 — 1996
Bachelor's, Marketing and MIS
CSG International July 2014 - Present
American Title, Inc. March 2013 - July 2014
American Title, Inc. May 2012 - March 2013
Medigrafix May 2010 - May 2012
PowerDNN.com September 2008 - May 2010
Five Points Bank May 2008 - August 2008
Skills
Microsoft SQL Server, .NET, C#, Troubleshooting, Servers, XML, Software Engineering, HTML, Visual Basic, WPF, WinForms, VB6, IIS, DotNetNuke, ASP.NET, Visual Studio, DNS, TCP/IP, Object Oriented Design, JavaScript, Dependency Injection, N-tier, T-SQL, LINQ, WCF, TFS, Entity Framework, MVC, OOP, JSON, SOA, CSS, MVVM, Powershell, Enterprise Library
Education
University of Nebraska at Omaha 2008 — 2013
Bachelor of Science (B.Sc.), Computer Science
CSG International June 2011 - Present
Aureus Group January 2011 - June 2011
University of Nebraska at Omaha September 2006 - December 2010
Skills
Databases, SQL, Unix, Data Analysis, Requirements Analysis, SDLC, Linux, Microsoft SQL Server, C++, XML, PL/SQL, Agile Methodologies, MySQL, Web Services, Software Project..., C#, Visio, Programming, HTML, Technical Leadership, Perl, Troubleshooting, IT Operations, IT Service Management, Conflict Management, Technical Support, Big Data, Tableau, Design Thinking, Usability, BMC Remedy, Scrum, Lean Thinking
Education
University of Nebraska at Omaha 2011 — 2014
Master of Information Systems
University of Nebraska at Omaha 2006 — 2010
Computer Engineering,Mathematics,Computer Science
CSG International June 2013 - Present
CSG International August 2010 - June 2013
CSG International August 2009 - August 2010
CSG International June 2007 - August 2009
CSG International November 2004 - June 2007
Lozier Corporation June 1998 - November 2004
Skills
Experience with various..., Logical/physical..., Extensive knowledge of..., Experience with C, C++,..., Microsoft Office..., Small to Large..., Agile and Waterfall..., External Client and 3rd..., Contract and SOW..., IT Staff Management, PM and Lifecycle..., Development &...
Education
University of Nebraska at Omaha 2002 — 2005
Master of Science (MS), Management Information Systems, 4.0
University of Nebraska at Omaha 1996 — 2000
Bachelor of Business Administration (BBA), Marketing and Management Information Systems, 3.43
CSG International April 2005 - Present
CSG International April 2005 - Present
Dr. Jack's Ink Emporium April 2003 - Present
CSG International April 2005 - March 2010
Protiviti June 2004 - April 2005
Protiviti February 2004 - April 2005
eBay, Inc August 2001 - May 2004
eBay February 2003 - February 2004
PayPal August 2001 - February 2003
KPMG LLP January 1997 - July 2001
Skills
Sarbanes-Oxley Act, Process Improvement, Sarbanes-Oxley, Internal Controls, IT Audit, Accounting, Auditing, SAS70, Enterprise Risk..., Internal Audit, Risk Management, Finance, Risk Assessment, Business Process, Business Analysis, Management, Leadership, Financial Audits, Analysis, Security
Education
University of Nebraska at 1993 — 1996
B.A, Business Administration; Accounting
University of Nebraska at Omaha 1993 — 1996
Bachelors, Accounting
Bryan high school
TD Ameritrade September 2011 - Present
CSG International June 2007 - July 2011
CSG International January 2003 - June 2007
CSG International January 2000 - January 2003
CSG International January 1995 - January 2000
CSG International January 1993 - January 1995
CSG International July 1991 - June 1993
Skills
Managing Employees, Managing Processes, Managing Budget, Strategic Planning, Team Building, Expense Budgeting, Business Analysis, Requirements Analysis, Agile, Software Development, Integration, Process Improvement, Customer Relations, Team Leadership, Vendor Management, Change Management, Customer Service, Problem Solving, Agile Methodologies, Program Management, Telecommunications, Leadership, Management, CRM, Business Development, Disaster Recovery, ERP, Budgets, SDLC
Education
University of Nebraska at Omaha 1990 — 1995
Bachelor of Arts, Business Administration
West Corporation July 2015 - Present
West Corporation January 2015 - July 2015
CSG International March 2014 - January 2015
West Corporation August 2013 - March 2014
West Interactive January 2012 - August 2013
West Interactive January 2010 - January 2012
West Interactive May 2007 - January 2010
Skills
Product Marketing, Product Lifecycle..., Competitive Analysis, Telecommunications, Product Requirements, Product Development, Go-to-market Strategy, Business Strategy, Business Analysis, IVR, Trend Analysis, Written & Oral..., Data Analysis, Product Management, Market Research, Cross-functional Team..., Management, Integration, Business Process, Enterprise Software, SaaS, Mobile Devices, CRM, Product Launch, Business Development, Vendor Management, Process Improvement, Call Centers, Personal Development
Education
University of Nebraska at Omaha 1996 — 2001
Bachelor of Arts (B.A.), Political Science and Government
CSG International November 1999 - Present
Metro Area Transit Omaha, NE April 1989 - November 1999
Skills
Microsoft Office, Office Management, Visio, PowerPoint, meeting/event planning, Project Planning, Microsoft Excel, Administrative..., Customer Service, Leadership, Project Coordination, Telecommunications, Outlook
Education
University of Nebraska-Lincoln 1975 — 1976
business
CSG International August 2014 - Present
Mutual of Omaha April 2014 - August 2014
Lincoln Financial Group December 2012 - February 2014
Blue Cross and Blue Shield of Nebraska May 2009 - November 2012
Skills
Customer Service, Health Insurance, Computer Hardware, Criminal Justice, Military Experience, Analysis, Computer Science, Life Insurance, Insurance, Claim, Management, Data Entry, Employee Benefits, Customer Satisfaction, Term Life Insurance, Health Care Reform, Healthcare Management, Call Centers, Software Documentation, Time Management, Team Building
Education
University of Nebraska at Omaha 2000 — 2007
Bachelor's of Science, Criminal Justice
University of Nebraska at Omaha 2000 — 2007
Bachelor's of Science, Criminal Justice and Corrections
CSG International May 2013 - Present
ACI Worldwide November 2005 - May 2013
Nesco Resource February 2002 - November 2005
Skills
Recruiting, Applicant Tracking..., Screening, Interviews, Talent Acquisition, Human Resources, Temporary Placement, Personnel Management, Technical Recruiting, College Recruiting
Education
University of Nebraska-Lincoln 1992 — 1996
BS
Bryan High School
Werner Enterprises July 2015 - Present
Werner Enterprises April 2015 - Present
Solutionary February 2014 - April 2015
CSGI April 2008 - February 2014
CSG International May 2000 - April 2008
Gretna Public Schools August 1988 - May 2000
Skills
Billing Systems, Business Analysis, Software Implementation, Requirements Analysis, Program Management, SDLC, Instructor-led Training, Hands-on Training, Software Project..., Visio, Integration, Agile Project Management, Software Documentation, Requirements Gathering, Vendor Management, User Acceptance Testing, Agile Methodologies, SharePoint, Business Process, Business Requirements, Systems Analysis, Project Delivery, MS Project, Enterprise Architecture, Process Improvement, Project Management, Product Management, Account Management, Cross-functional Team..., CRM, Team Leadership
Education
University of Nebraska at Omaha
BS, Secondary Education
CSG International December 2007 - Present
CSG Systems, Inc. July 2003 - December 2007
CSG Systems, Inc. August 2000 - July 2003
CSG Systems, Inc. June 1999 - August 2000
CSG Systems, Inc. November 1998 - June 1999
CSG Systems, Inc. June 1996 - November 1998
CSG Systems, Inc February 1995 - June 1996
Commercial Federal Bank July 1992 - February 1995
Skills
Billing Systems, Integration, Agile Methodologies, Software Project..., Business Analysis, Software Development, Databases, Requirements Gathering, Software Documentation, Project Management, PMP, Management, Unix, Cross-functional Team..., SDLC, SQL, Vendor Management, Enterprise Architecture, Software Implementation, Requirements Analysis, Process Improvement
Education
University of Nebraska-Lincoln 1988 — 1992
BS, Business Administration
University of Nebraska at Omaha 1987 — 1988
CSG International March 2015 - Present
4Fortune Investments, LLC June 2012 - Present
TD Ameritrade November 2014 - February 2015
CSG International July 2006 - December 2013
CSG International July 2004 - July 2006
CSG International December 1999 - July 2004
CSG International June 1994 - December 1999
Skills
Customer Relations, Business Analysis, Customer Service, Change Management, Account Management, Team Leadership, Strategic Planning, Process Improvement, Contract Negotiation, Budgets, Integration, Sales, Program Management, Marketing Strategy, CRM, Product Management, Team Building, Customer Satisfaction, Leadership, Vendor Management, New Business Development, Negotiation, Salesforce.com, Telecommunications, Solution Selling, Strategy, Cross-functional Team..., Business Development, Strategic Partnerships
Education
University of Nebraska at Omaha 1991 — 1993
CSG International January 2011 - Present
CSG International 2011 - 2012
CSG Systems, Inc January 2000 - January 2011
HDR Systems Inc. 1978 - 1989
Skills
Integration, Billing Systems, Requirements Analysis, SharePoint, Software Project..., Software Development, SDLC, Agile Methodologies, PMP, Business Analysis, Unix, SQL, IBM iSeries, Visio, Perl, Oracle, Microsoft SQL Server, Vendor Management, Disaster Recovery, Enterprise Architecture, Solution Architecture, Process Improvement, Requirements Gathering, XML, ITIL, Data Warehousing, Software Documentation, Enterprise Software, Agile Project Management, SOA, Databases, Business Intelligence, Scrum, SaaS, PL/SQL, IT Strategy, Web Services, Business Process, Business Process...
Education
University of Nebraska at Omaha 1996 — 1998
Master of Business Administration (MBA), Business Administration and Management, General
University of Nebraska at Omaha
Bachelor of Science (B.S.), Computer Science
CSG International April 2011 - Present
CSG International May 2006 - April 2011
CSG International March 2005 - May 2006
CSG Systems, Inc. September 2001 - May 2005
CSG International September 2001 - March 2005
Skills
Software Documentation, Billing Systems, Account Management, Business Analysis, Telecommunications, Customer Service, CRM, Project Management, Management, Testing, Integration, Human Resources, Team Leadership, Product Management, Vendor Management, Agile Methodologies, Technical Documentation, FrameMaker, SnagIt, SharePoint, B2B, MadCap Flare, Content Management, Adobe Acrobat, User Acceptance Testing, Waterfall, Online Help, Manuals, Release Management, Communication Skills, Process Improvement
Education
University of Nebraska at Omaha 1994 — 1999
Kiewit December 2013 - Present
TSL Companies December 2012 - December 2013
CSG Systems August 2005 - December 2012
CSG International April 2002 - August 2005
CSG International December 1999 - April 2002
Fiserv October 1998 - December 1999
Fiserv, Inc. 1998 - 1999
Skills
C#, Agile, Team Leadership, Software Development, .NET, Agile Methodologies, WCF, Web Services, Microsoft SQL Server, SOA, SQL, Java, Scrum, Software Project..., XML, ASP.NET, Unix, Databases, Software Design, SDLC, Software Engineering, Enterprise Architecture, Visual Studio, Requirements Analysis, Integration, Database Design, Oracle, Solution Architecture, Java Enterprise Edition, IIS, Architecture, Web Applications, SOAP, Agile Project Management, AJAX, Eclipse
Education
University of Nebraska at Omaha 1994 — 1998
Master, Computer Science
CSG International January 2014 - Present
CSG International October 2000 - December 2013
Girls and Boys Town February 1997 - October 2000
Oriental Trading Company August 1992 - February 1997
Skills
Sales, Print production, Database Marketing, Database management, Solution Selling, Direct Mail, Advertising, Promotions, Salesforce.com, Marketing Strategy, Account Management, Direct Marketing, Negotiation, Digital Media, Strategy, Digital Marketing, Integrated Marketing, Marketing, Management, Strategic Partnerships, Training, Lead Generation, Product Marketing, Competitive Analysis, B2B, Email Marketing, Product Management, Customer Acquisition, Marketing Management, Customer Retention, Database Admin
Education
University of Nebraska at Omaha 1989 — 1992
BSBA, Business, Marketing and Advertising
University of Nebraska-Lincoln 1988 — 1989
Bachelor of Science (B.S.), Business Administration
CSG International July 2010 - Present
CSG Systems April 2007 - July 2010
Education
University of Nebraska-Lincoln 1990 — 1994
Happily Retired March 2015 - Present
First Data Corporation September 2013 - March 2015
CSG International 2006 - May 2013
Mutual of Omaha 1978 - 2006
First Data Corporation 1997 - 1998
Skills
Requirements Gathering, Agile Methodologies, Requirements Analysis, Software Project..., SDLC, COBOL, Business Analysis, Systems Analysis, Software Development, DB2, Mainframe, IT Management, Customer Service, Vendor Management, Direct Marketing, Vendor Relationships, Health Insurance, Scrum, Management, Leadership, Disaster Recovery, Testing, Agile Project Management, Software Documentation, Cross-functional Team..., Enterprise Software
Education
University of Nebraska at Omaha 1970 — 1974
Bachelor of Arts (BA), Psychology
Mount Michael
CSG International April 2014 - Present
CAS August 2008 - April 2014
First Data Resources October 1997 - August 2008
Skills
COBOL, HTML, C++, Linux, Python, Mainframe, CICS, C, MVS, TSO, Hadoop, JCL, Database Marketing, Software Development, Analytics, SDLC, Credit Cards, Software Project..., DB2
Education
University of Nebraska at Omaha 1991 — 1995
BSBA, Marketing
CSG International May 1990 - Present
CSG Systems May 1990 - February 2009
WATS MARKETING / FIRST DATA CORPORATION 1992 - 1993
Skills
Software Project..., Agile Methodologies, SDLC, Unix, Enterprise Architecture, Software Development, Integration, Requirements Gathering, SharePoint, Requirements Analysis, Architecture, Unix Shell Scripting, Solution Architecture, SOA, SQL, Linux, IIS, IT Management, Business Analysis, IT Strategy, Software Design, Vendor Management, XML, .NET, Disaster Recovery, Scrum, C#, Microsoft SQL Server, Visio, Telecommunications
Education
University of Nebraska at Omaha 1980 — 1987
Bachelor of Science (BS), Computer Science, Biology, Math
CSG International May 2000 - November 2011
Data Transmission Network September 1995 - February 2000
Skills
Agile Methodologies
Education
University of Nebraska at Omaha 1989 — 1995
Bachelor of Science (BS), Computer Science
CSG International September 2014 - Present
CSG International July 2013 - September 2014
CSG Systems March 2011 - July 2013
Cox Communications January 2008 - February 2011
Time Warner Cable 2005 - 2008
Skills
SQL, Confluence, Microsoft SQL Server, Oracle, Visio, SDLC, SharePoint, Requirements Analysis, Telecommunications, Agile Methodologies, Business Analysis, Software Project..., .NET, Vendor Management, IIS, Visual Studio, Integration, Active Directory, Troubleshooting, Windows, Business Intelligence, Requirements Gathering, IT Service Management, VB.NET, Disaster Recovery, C#
Education
University of Nebraska-Lincoln 2000 — 2005
BS, Computer Science
CSG International September 2012 - Present
CSG International September 2011 - September 2012
CSG International April 2000 - July 2011
First Data Corporation July 1996 - April 2000
CSG International June 1989 - July 1996
Skills
Client Relationship..., Client Communications, Developing Client..., Customer Service, MS Project, Software Project..., MS Office Suite, Visio, Outlook, ITIL, IT Service Management, PowerPoint
Education
University of Nebraska at Omaha 1981 — 1983
Communications
CSG International June 2015 - Present
CSG International November 2000 - Present
First Data Corporation August 1994 - September 2000
Skills
Software Development..., IT Project & Program..., IT Project Lifecycle, Risk Management, Budgets, Project Planning, Software Project..., Waterfall, PMO, Management, SDLC, Requirements Analysis, Cross-functional Team..., Project Management, Team Leadership, Process Improvement, Program Management, Software Documentation
Education
University of Nebraska at Omaha 1982 — 1986
Bachelor of Science Business Administration, Finance and International Marketing
CSG International June 2011 - Present
CSG Systems September 2007 - May 2011
CSG International September 2004 - February 2008
Skills
Product Management, Requirements Analysis, Business Analysis, Agile Methodologies, Telecommunications, Integration, SDLC, Software Development, Software Project..., Billing Systems, Software Implementation, SQL, Solution Architecture, Requirements Gathering, Vendor Management, Enterprise Architecture, Agile Project Management
Education
University of Nebraska at Omaha 1992 — 1998
BA, Decision Science
CSG International August 2013 - Present
CSG International October 2010 - 2013
CSG Systems July 2000 - October 2010
Skills
Telecommunications, Software Project..., Business Analysis, MS Project, Testing, SDLC, Training, SQL, Agile Methodologies, Requirements Gathering, Software Documentation, Requirements Analysis, Billing Systems, Quality Assurance, Visio, Integration, Microsoft Office, Software Implementation, Management, Project Planning, User Acceptance Testing, Scrum, Business Requirements, Business Intelligence, Analysis, Business Process, SharePoint, Agile Project Management, System Testing, Process Improvement, Databases, Test Planning, Software Quality..., Software Development, Quality Center, Program Management, SOA, Test Cases, Vendor Management, Test Automation, CRM, XML, Enterprise Architecture, Microsoft SQL Server, Data Warehousing, PMP, Oracle, Business Process..., Regression Testing
Education
University of Nebraska at Omaha 1985 — 1991
BA, Journalism
Weight Watchers Health Solutions July 2014 - Present
WageWorks March 2012 - June 2014
Social Sonar August 2011 - February 2012
PayFlex Systems USA Inc June 2009 - February 2012
CSG International July 2007 - February 2009
Skills
Account Management, Employee Benefits, Negotiation, Sales, Marketing, Leadership, Strategic Planning, Business Development, Program Management, Product Management, Recruiting, Process Improvement, Customer Satisfaction, Contract Negotiation, Employee Relations, Start-ups, Strategy, Strategic Partnerships, SaaS, Management, Selling, Project Management, Sales Process, Sales Operations, Call Centers, Analysis, Training, Project Planning, Cold Calling, CRM, Salesforce.com, Vendor Management, Team Building, Sales Presentations, Consulting, Customer Retention, New Business Development, Performance Management, Benefits Administration, Human Resources, COBRA, Team Leadership, Coaching, Solution Selling, Proposal Writing, Lead Generation, B2B, Sales Management, Executive Management, Cross-functional Team...
Education
University of Nebraska at Omaha 2007 — 2009
Masters (MBA), Business Administration
University of Nebraska at Omaha 2000 — 2005
Bachelor of Science, Business Administration; Management
Clarkson College June 2014 - Present
Metropolitan Community College April 2014 - Present
Bellevue Public Schools January 2013 - Present
Elkhorn Public Schools January 2013 - Present
The Occasional Cleaner January 2013 - July 2014
CSG International October 2009 - December 2013
CSG Systems October 2006 - 2009
Metropolitan Community College 2005 - 2007
DMP 2005 - 2006
DMP 2002 - 2006
Skills
SharePoint, SDLC, Vendor Management, Software Documentation, Business Analysis, Testing, Visio, Process Improvement, Integration, FrameMaker, Technical Writing
Education
University of Phoenix 2003 — 2005
MAEDL, Adult Education and Distance Learning
University of Nebraska-Lincoln 1982 — 1986
BAE, Language Arts - Secondary Education
Kiewit April 2015 - Present
Kiewit June 2013 - March 2015
West Interactive Corporation April 2011 - May 2013
West Interactive Corporation 2008 - April 2011
West Corporation 2005 - 2008
Physicians Mutual 2003 - 2004
CSG International 2000 - 2003
West Interactive Corporation 1996 - 2000
Wats Marketing 1987 - 1994
Skills
IVR, Product Management, Telecommunications, Business Intelligence..., Business Process..., Marketing Research, Client Operations, Call Center, Release Management, Vendor Management, Project Management, Survey design,...
Education
University of Nebraska-Lincoln
Bachelor of Arts, Advertising/Marketing
CSG International April 2011 - Present
CSG Systems January 2007 - April 2011
First National Bank of Omaha 2001 - 2003
Education
University of Nebraska at Omaha
Bachelor's degree, Mathematics and Computer Science
St. Xavier's School 1978 — 1989
SLC
St. Xavier's School 1978 — 1989
D3 Banking February 2015 - Present
Boys Town May 2014 - August 2014
CSG International February 1994 - March 2014
ACI Worldwide November 1986 - February 1994
Skills
Agile Methodologies, Software Development, Unix, Program Management, Software Project..., Project Management, Process Improvement, Integration, SDLC, Requirements Analysis, Visio, XML, SQL, Perl, Software Design
Education
University of Nebraska at Omaha 1983 — 1988
BS Computer Science
Westside High School
Westside High School
CSG International January 2013 - Present
CAS September 2005 - January 2013
Skills
Java, XML, Software Development, JavaScript, SQL, Web Services, Eclipse, Unix, Perl
Education
University of Nebraska at Omaha 2000 — 2005
Bachelors of Science, Computer Science and Mathematics
CSG International November 2007 - Present
CSG International 2004 - 2007
CSG International 2000 - 2004
CSG International 1998 - 2000
Peter Kiewit Conference Center 1994 - 1998
Skills
Agile Methodologies, Product Management, Agile Project Management, SaaS, Business Analysis, Integration, Requirements Analysis, Scrum, Software Development, Software Project..., Solution Architecture, Enterprise Software, SDLC, Enterprise Architecture, SOA
Education
University of Nebraska-Lincoln 1988 — 1992
BA, Psychology
University of Nebraska at Omaha
CSG International August 1991 - Present
Skills
Windows, Research, HTML, SQL, Microsoft Office, Business Analysis, Microsoft Excel, Requirements Analysis, Software Development, Databases, Integration, Microsoft SQL Server
Education
University of Nebraska at Omaha
Bachelor of Science (B.S.), Management Information Systems, General
CSG International June 2001 - Present
Skills
Distributed Systems, C#, SQL, Agile Methodologies, Software Development, .NET, Unix, C++, Java, Software Design, Microsoft SQL Server, XML, WCF, Software Engineering, Integration, Software Project..., Requirements Analysis, SDLC, Web Services, Perl, Scrum
Education
University of Nebraska at Omaha 2000 — 2010
Bachelor of Science (B.S.), Computer Science, B
Rockbrook Camera October 2013 - Present
Rich Fiddelke Photography January 1972 - Present
CSG International October 1997 - June 2014
American National Bank January 1990 - October 1997
Skills
Business Analysis, SDLC, Billing Systems, Process Improvement, Software Project..., Requirements Analysis, Software Documentation, Visio, Agile Methodologies, Photography, Requirements Gathering, Integration, Software Development, Telecommunications, Adobe Photoshop..., Adobe Photoshop CC, onOne Perfect Suite, Nikon, Topaz plugins, Nik plugins, Classic car photography, Senior Portraits, Microsoft Office, Software Implementation, Business Process, SQL, Oracle
Education
University of Nebraska at Omaha 1966 — 1997
BS, Business, Accounting
Union Pacific Railroad October 2011 - Present
Oriental Trading Company September 2007 - November 2011
Premier Election Solutions October 2004 - August 2007
CSG International October 1999 - 2004
West Telemarketing 1993 - 1999
Skills
System Testing, End-to-end Testing, Test Tools, Microsoft Office 2007, Lotus Notes, Manual Testing, Regression Testing, Web Testing, Oracle, Agile Methodologies, Microsoft SQL Server, Program Management, Quality Assurance, SDLC, SQL, SharePoint, Testing, Testing Tools, User Acceptance Testing
Education
University of Nebraska at Omaha 1993 — 1999
MIS & Marketing, IT, Advertising, & Spanish
BYU
BYU
CSG International April 1999 - Present
Lockheed Martin January 1988 - April 1999
United States Air Force January 1980 - January 1988
Education
University of Nebraska at Omaha 1991 — 2001
Bachelor of Applied Science (B.A.Sc.), Software Programming
Rio Mesa Hogh School 1976 — 1980
High School Diploma, 9-12
PayPal January 2010 - Present
PayPal January 2010 - Present
First Data Corporation September 2008 - October 2009
CSG International November 1994 - July 2008
Skills
Account Management, Business Analysis, Management, Merchant Services, E-commerce, E-payments, Credit Cards, Product Management, Process Improvement, Customer Service, Cross-functional Team..., Payments, Relationship Management, Requirements Analysis, Direct Sales, Financial Services, Electronic Payments, Call Centers, Software Project..., Analysis, Sales Process, Selling, Forecasting, Leadership, Telecommunications, Integration, Salesforce.com, Team Building, ACH, SQL, Sales, Pricing, PCI DSS, Cold Calling, Mobile Payments, Customer Retention, SDLC, Sales Operations, Solution Selling, New Business Development, Team Leadership, Program Management, Banking, Risk Management, Sales Management, Vendor Management, Business Strategy, Training, Business Intelligence
Education
University of Nebraska-Lincoln 1984 — 1987
Bachelor of Science (BS)
Univerisyt of South Dakota 1983 — 1984
CSG International May 1999 - Present
Skills
Unix, Integration, Agile Methodologies, Requirements Analysis, Software Project..., SQL, Software Development, Testing, Microsoft SQL Server, Perl, Databases, Oracle, XML, SDLC, Enterprise Architecture, SOA, Virtualization, Billing Systems, Disaster Recovery, Business Analysis, Apache, WebSphere, DB2, Windows Server, IBM AIX, Tomcat 5, SpringSource, Quality Assurance, Web Services, Cross-functional...
Education
University of Nebraska at Omaha 1988 — 1993
Bachelor of Science (BS), Marketing
Chicago Dawg House March 2012 - Present
AK Fireworx January 2011 - Present
Digital Sound November 1987 - Present
CSG International February 2001 - September 2011
CSG International August 1999 - February 2001
Skills
Billing Systems, Sales, Project Management
Education
University of Nebraska at Omaha 1986 — 1993
Junior Status, Business Administration
CSG Systems 2011 - Present
CSG Systems 2011 - Present
CSG International April 2009 - Present
CSG International May 2000 - Present
Gretna Public Schools August 1988 - May 2000
Skills
Project Management, Software Project..., Integration, Business Analysis, Training, Requirements Analysis
Education
University of Nebraska at Omaha 1983 — 1988
Bachelor of Education (B.Ed.)
Infogroup February 2012 - Present
CSG International September 2010 - December 2011
Dell Services September 2007 - August 2010
First Data Corporation June 1986 - June 2005
Mutual of Omaha January 1986 - May 1996
Skills
VSAM, TSO, JCL, COBOL, Visio, DB2, Requirements Analysis, Requirements Gathering, Mainframe
Education
University of Nebraska at Omaha 1980 — 1986
BS, Management Information Systems
CSG International July 2013 - Present
CSG International November 2007 - Present
CSG Systems, Inc November 2007 - Present
West Corporation February 1992 - November 2007
West Corporation November 1999 - October 2007
Fremont Family Planning February 1993 - December 1998
Fremont Family Planning February 1991 - October 1998
Skills
Account Management, Business Analysis, Executive Director, Salesforce.com, Solution Selling, SaaS, CRM, Call Center, Direct Sales, Lead Generation, Process Improvement, Vendor Management, Sales, Enterprise Software, Sales Process, Call Centers, Project Management, Management, Customer Retention, Program Management, Integration
Education
University of Nebraska 1982 — 1990
Bachelor of Science; High School Diploma, Business Administration
University of Nebraska at Omaha 1981 — 1990
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
CSG International April 1984 - Present
Skills
Agile Methodologies, COBOL, Software Development
Education
University of Nebraska at Omaha 1979 — 1983
Bachelor of General Studies, Computer Science
CSG International February 2006 - Present
First Data Corporation August 2002 - December 2005
Skills
Software Documentation, Editing, Content Management, Social Media, Copy Editing, Technical Writing, Copywriting, HTML, Blogging, Adobe Acrobat, Proofreading, Technical Documentation, Online Help
Education
University of Nebraska-Lincoln 1998 — 2002
Bachelor of Journalism, Advertising
Aureus Medical Group January 2015 - Present
CSG International August 2013 - December 2014
West Corporation July 2012 - August 2013
West Corporation June 2007 - July 2012
West Corporation December 2005 - June 2007
Education
University of Nebraska-Lincoln 1999 — 2003
Bachelor of Arts (B.A.), Psychology
University of Nebraska-Lincoln 1999 — 2003
Bachelor's degree, Psychology
CSG International December 1997 - Present
Skills
Automated Software..., Software Testing, JIRA, HP Quality Center, Regression Testing, GUI Testing, Agile Testing, Agile & Waterfall..., Test Cases, Agile Methodologies, Test Planning, Manual Testing, Test Automation, SQL, Requirements Analysis, SDLC, System Testing, Scrum, Software Quality..., Software Development, User Acceptance Testing, Unix, Software Project..., Integration, XML, Test Management, Quality Assurance, Java, Oracle
Education
University of Nebraska at Omaha 1991 — 1997
BS, Marketing
LeaseTeam, Inc. February 2015 - Present
The Segal Group November 2013 - February 2015
CSG International March 2013 - October 2013
CSG International June 2011 - February 2013
Kiewit October 2010 - April 2011
TD Ameritrade January 2010 - July 2010
OmahaNightLife.com August 2009 - December 2009
Skills
Journalism, Creative Writing, Graphic Design, Proofreading, Editing, Internal Communications, SharePoint, Public Relations, Social Media, Public Speaking, Press Releases, Blogging, Event Planning, Social Networking, Benefit Communication, Adobe Creative Suite
Education
University of Nebraska at Omaha 2008 — 2010
Bachelor's Degree, Communications
CSG International January 2000 - Present
CSG International January 2000 - Present
Education
University of Nebraska at Omaha
Bachelor of Science (B.S.), Education
CSG International June 2000 - Present
ConAgra Foods May 1998 - June 2000
Skills
Customer Service, CRM, Account Management, Sales, Business Analysis, Microsoft Office, Process Improvement, Telecommunications, Product Management
Education
University of Nebraska at Omaha 1993 — 1996
Bachelor’s Degree, General Studies