CSG Systems, Inc
Industry: Company
DescriptionCSG is a multinational corporation headquartered in Greenwood Village, Colorado. It provides Business Support Systems software and services, primarily to the telecommunications industry. CSG was founded by Neal Hansen as a division of First Data in 1982. Headquarters: Englewood, CO Revenue: 752.5 million USD (2015) Subsidiaries: CSG Systems Inc, Intec Telecom Systems, Founders: Neal Hansen, George Haddix
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CSG Systems, Inc Employees
OneRain 2004 - Present
Great West Life 2002 - 2004
Convergent Communications 1999 - 2002
CSG Systems Inc. 1997 - 1999
TCI March 1994 - October 1998
Analysts International 1993 - 1995
Regis University January 1989 - March 1994
Open Inc. 1992 - 1994
MITRE 1987 - 1992
City of Colorado Springs March 1986 - May 1988
Skills
Executive Management, Solution Architecture, Management Consulting, Strategic Planning, Integration, Software Development, Enterprise Architecture, Telecommunications, Program Management, Project Management, Product Management, Project Planning, Business Analysis, Operations Management, Analysis, Infrastructure, Change Management, Resource Management, SQL, Java, C++, Linux, XML, Testing, Perl
Education
University of Colorado Colorado Springs 1986 — 1989
MS, Computer Science
Colorado School of Mines 1980 — 1984
BS, Geophysical Engineering
Coronado High School
Hologic August 2005 - Present
Immedient Solutions, Inc. - Microsoft Technology Partner January 2002 - January 2005
IQNavigator January 2000 - January 2002
CSG Systems, Inc. June 1996 - 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Management, Sales Operations, Sales
Education
Miami University 1992 — 1996
Bachelor of Arts (B.A.), Speech Communication and Public Relations, French Minor
Westside High School
beiNVENTiV April 2011 - Present
IT Handyman Corporation March 2000 - April 2011
Connect a Cross, LLC May 2006 - January 2007
Zephyr Systems, Inc. October 1998 - January 2000
Zephyr Systems, Inc. October 1998 - January 2000
CSG Systems, Inc. May 1997 - October 1998
Recycling Industries, Inc. November 1996 - May 1997
Advanced Energy Industries, Inc. June 1995 - November 1996
Microsoft Corporation January 1994 - June 1994
Skills
SharePoint, Dynamics CRM, Problem Solving, Sales Management, Integration, IT Management, IT Strategy, IT Service Management, IT Operations, IT Solutions, Project Management, Project Planning, Software Project..., Enterprise Architecture, Microsoft Technologies, Management Consulting, Operations Management, CEOs, Customer Service, Customer Satisfaction, Strategic Planning, Business Strategy, Business Process..., Business Planning, PinPoint, Infrastructure, Infrastructure..., RFP, Business Analysis, Microsoft CRM, Management, Vendor Management, Consulting, Business Development, Databases, Microsoft SQL Server, Networking, Active Directory, Information Technology, Cloud Computing, SaaS, CRM, Strategy, Enterprise Software, Professional Services, Business Intelligence, Microsoft Exchange, Start-ups, Solution Selling, Executive Management
Education
Colorado State University 1992 — 1997
Bachelor's degree, Economics
Arrow Electronics June 2014 - Present
CSG International February 2007 - May 2013
Dexcom September 2005 - December 2006
CSG Systems, Inc. May 2002 - September 2005
Skills
HRIS, Benefits Administration, Executive Pay, Performance Management, Process Improvement, Mergers, Incentive Programs, Vendor Management, Employee Benefits, Deferred Compensation, Human Resources, Onboarding, Management, Strategy, Succession Planning, Program Management
Education
Northwest Missouri State University 1991 — 1995
Bachelor of Science (B.S.), Sociology and Business Administration
Northwest Missouri State University 1991 — 1995
Bachelor of Science (BS), Sociology and Business Adminstration
Specialty Enterprises, LLC September 2014 - Present
Door Specialties December 2007 - Present
EAA Chapter 301 2014 - 2015
Experimental Aircraft Association January 2011 - January 2014
AEON Corporation June 2003 - April 2007
CSG Systems Inc May 2000 - November 2002
Highpoint International Telecom, Inc. May 1996 - April 2000
Porter Adventist Hospital September 1980 - May 1996
Porter Federal Credit Union August 1988 - August 1994
Skills
Program Management, Project Planning, Coaching, Project Management, Strategic Planning, Training, Change Management, Microsoft Office, Contract Management, Process Improvement, MS Project, Team Leadership, Budgets, Management, Construction, Business Analysis, Team Building, Contract Negotiation, Customer Service, Microsoft Excel, Engineering, Procurement, Operations Management, Sales, Certified Flight...
Education
Landmark Education 2001 — 2003
University of Phoenix 1995 — 1997
Bachelor of Business Administration (B.B.A.)
University of Colorado Denver 1984 — 1986
Computer Science
Andrews University 1970 — 1972
General Studies
PMI Heartland Nebraska Iowa Chapter January 2014 - Present
Great Plains Communications March 2015 - May 2015
First Data Corporation March 2013 - July 2014
PMI heartland Chapter January 2012 - December 2013
Infogroup July 2012 - March 2013
TD Ameritrade April 2012 - June 2012
Corelink / CRI / BCBS October 2011 - January 2012
PMI heartland Chapter January 2010 - November 2011
Vertrue January 2011 - July 2011
CSG Systems, Inc. March 2005 - September 2010
Skills
Security, Web Hosting, Strategic Planning, Data Center, PMP, Program Management, Project Management, Telecommunications, Management, Project Planning, SDLC, CRM, Change Management, Integration, Leadership, Vendor Management, Business Analysis
Education
University of Nebraska at Omaha
BACHELOR OF SCIENCE, BUSINESS MANAGEMENT
Metro Tech Community College
APPLIED ASSOCIATES, COMPUTER SCIENCE
Grand Island High School
Holland & Hart LLP September 2013 - Present
Holland & Hart LLP May 2012 - August 2012
Grosvenor Capital Management, L.P June 2011 - August 2011
CSG Systems, Inc. June 2010 - August 2010
Grosvenor Capital Management, L.P June 2009 - August 2009
Education
University of Notre Dame Law School 2010 — 2013
Juris Doctor, Magna Cum Laude
University of Notre Dame 2006 — 2010
Finance, Supplemental Spanish, International Business Certificate, Cum Laude
Oracle Database Development Administration Leadership in the Greater Denver Area 2014 - Present
TEKsystems April 2011 - February 2014
CSG Systems, Inc. January 1998 - December 2010
Information Mechanics January 1996 - December 1997
USWest Marketing Resources Group May 1994 - March 1996
USWest Communications Company May 1991 - May 1994
Skills
Oracle, Databases, Software Development, Database Administration, Microsoft SQL Server, Troubleshooting, Sybase, Servers, Oracle PL/SQL..., Oracle Development, Oracle Administration, Oracle RAC, dba, Oracle dba, Powershell, Ksh, Unix Shell Scripting, Optimization, Performance Tuning, SQL Tuning, SQL*Plus, Data Pump, C programming, Pro-C programming, RMAN, Perl, Process Improvement, Debugging, Oracle ASM, Process Automation, Streamlining, Data Migration, SQL
Education
Brigham Young University
BS, Design and Computer Graphics
Symantec July 2012 - Present
Oracle September 2011 - July 2012
EMC August 2009 - September 2011
Sun Microsystems July 2008 - January 2009
Forsythe October 2007 - June 2008
MTI Technology Corporation November 2003 - October 2007
Datalink Corporation September 1999 - October 2003
MediaOne November 1997 - September 1999
CSG Systems, Inc. October 1996 - October 1997
Scientific Atlanta April 1994 - September 1996
Skills
Storage, Solution Selling, Cross-functional Team..., Enterprise Software, Disaster Recovery, Sales Management, Key Account Management, New Business Development, Telecommunications, Pre-sales, Management, Program Management, Process Improvement, Selling, Strategy, Sales Operations, Cloud Computing, Storage Area Networks, Professional Services, Change Management, Team Leadership, Enterprise Architecture, Leadership, Networking, Virtualization
Education
University of Nebraska 1981 — 1986
Bachelor of Science (BS), Business
Ogallala High School 1978 — 1981
CSG International April 2014 - Present
CSG International July 2010 - April 2014
CSG Systems Inc May 2005 - July 2010
CSG Systems Inc March 1999 - May 2005
Skills
Software Development, Unix, Requirements Analysis, Integration, Software Project..., Oracle, Scrum, Linux, Performance Management, Vendor Management, Contract Negotiation, Procurement, Asset Management, Strategic Planning, Operational Management..., Disaster Recovery, Microsoft Office, Agile Project Management, Budgets, Agile Methodologies, XML, Business Analysis, ITIL
Education
University of Nebraska at Omaha 1984 — 1990
Bachelor's degree, Adult and Continuing Education Administration
State Farm August 2014 - Present
Designers International June 2014 - Present
SA Technologies, Inc. October 2003 - May 2014
Bose Corporation October 2002 - October 2003
CSG Systems, Inc. June 1997 - October 2002
Lucent Technologies June 1997 - February 2002
Skills
Human Factors, Task Analysis, Human Computer..., Heuristic Evaluation, Usability Testing, User-centered Design, User Experience, Persona, Project Management, Leadership, Software Development, Situational Awareness, Human Factors..., Usability Engineering, User Research, Card Sorting, User Interface Design, Research Design, User Interface, Usability, User Scenarios, Cognitive Psychology, Requirements Analysis, Wire Framing, Wireframes, User Experience Design, Information Architecture, Rapid Prototyping, Cognitive Modeling, Information..., Graphic Design, Contextual Inquiry
Education
Texas Tech University 1995 — 1997
Master's Degree, Industrial Engineering, 3.67 cumulative GPA
Boğaziçi University 1990 — 1995
Bachelor's Degree, Computer Engineering, Major area GPA 3.67
Seacoast Medical August 2014 - Present
Convenient Care Plus March 2013 - March 2014
Omaha Eye and Laser Institute February 2012 - March 2012
Nebraska Methodist College November 2009 - November 2011
Nebraska Methodist College November 2009 - November 2011
PSI Horizon Health May 2008 - June 2009
Supper Thyme Franchise Services January 2002 - May 2008
CSG Systems, Inc October 1999 - December 2004
Skills
Leadership, Strategy, Marketing, Advertising, Strategic Partnerships, Project Management, Event Planning, Customer Service, Sales Operations, Budgets, Team Building, Account Management, Sales Management
Education
Creighton University 1995 — 2000
Bachelor of Arts, Organizational Communications/Marketing
Creighton University
Bachelor of Arts, Organizational Communications/Marketing
CSG International March 2014 - Present
CSG International March 2007 - March 2014
CSG Systems Inc. January 2003 - March 2007
CSG Systems Inc. September 2001 - January 2003
Skills
Operating Systems, SQL, Oracle, Continuous Improvement, Technical Leadership, Strategic Thinking, Team Leadership, Operations Management, Operational Efficiency
Education
AIM IT Leadership Academy 2011 — 2012
Bellevue University 2007 — 2009
Masters, Business Administration
Bellevue University 2001 — 2003
BS, Business Information Systems
Villanova University
Six Sigma Green Belt
IHS July 2014 - Present
OneNeck IT Solutions October 2011 - July 2014
CSG Systems Inc January 2007 - September 2011
FrontRange Solutions, Inc June 2006 - January 2007
FrontRange Solutions, Inc January 2001 - January 2006
US Army May 1991 - August 1998
Skills
XML, IT Service Management, HTML, SharePoint, JavaScript, Dreamweaver, XSLT, ITIL, email listener, LDAP Administration, Identity Management, Domain Admin, Foundation Design, Microsoft SQL Server, SSRS, Microsoft CRM, SharePoint Designer, int with SSRS and..., Exchange 2010/2007/2003, Windows Security, Domain Names, Integration, Databases, Cloud Computing, Data Recovery, VMware Infrastructure, ASP.NET AJAX, IIS, Web Services, BPMN, Business Intelligence, Server 2, Upgrades, DotNetNuke, Share, Microsoft Office..., sharepo, System Migration, Upgr, VMware, Active Directory, Hyper-V, Disaster Recovery, Visio, Enterprise Architecture, Virtualization, Software Project..., Agile Methodologies, IT Management, ASP.NET
Education
DeVry University 2010 — 2011
Bachelors of Science, Technical Management
DeVry University 2010 — 2011
Associates of Science, Network System Administrator
Barstow Community College 1992 — 1994
Associates of Science, General
ACI Worldwide February 1998 - January 2015
ACI Worldwide, Inc April 2008 - July 2012
Applied Communications Inc February 2000 - April 2008
CSG Systems Inc July 1999 - February 2000
Applied Communications Inc February 1998 - July 1999
West Interactive June 1993 - February 1998
Skills
CCNA - Expires 1/23/15, CCSE NGX - Checkpoint..., Cisco Switches, Cisco Wireless, Cisco Security, Checkpoint Firewall, Riverbed Wan..., Telecommunications, Windows Server 2003, Windows Server 2008, Windows 7, Windows xp, MPLS VPN, SSL VPN, IPSEC, VPN Concentrators, VPN, Checkpoint, Windows Server, Data Center, TDM, Riverbed, Disaster Recovery, Call of Duty, Enterprise Network..., IPSec, Unix, Customer Service, Juniper, XP, Network Engineering, Servers, Windows XP, Network Design, DNS, Active Directory, DHCP, Solaris, Cisco Nexus, Firewalls
Education
University of Nebraska at Omaha 1990 — 1995
Electronics Engineering
Creighton Prep High School 1985 — 1989
State of Colorado Division of Vocational Rehabilitation (DVR) May 2014 - Present
State of Colorado Division of Vocational Rehabilitation (DVR) January 2013 - May 2014
Arapahoe/Douglas Works! October 2011 - December 2012
Nebraska Vocational Rehabilitation June 2007 - May 2011
Central Plains Center for Services November 2006 - June 2007
CSG Systems, Inc February 2005 - October 2006
Community Alliance January 2004 - February 2005
Boys and Girls Town October 2002 - January 2004
ENCOR June 2001 - May 2002
Skills
Accuracy, Resource Efficiency, Mental Health, Writing, Non-profits, Social Services, Adolescents, Documentation, Mentoring, Customer Service, Microsoft Office, Community Outreach, Coaching, Planning, Vocational..., Career Counseling, Resume Writing, Cover Letters, Adobe Software, Partnership Building, Telecommunications, Time Management, Proofreading, Community Service, Word, PowerPoint, Microsoft Word
Education
Drake University 2005 — 2007
Master of Science, Rehabilitation Counseling
University of Nebraska at Omaha 1995 — 2000
Bachelor of Arts, English
Streck January 2015 - Present
Streck October 2013 - January 2015
TEKsystems April 2013 - September 2013
Tigerpaw Software February 2011 - March 2013
CSG Systems, Inc. October 1994 - July 2010
Outlook Nebraska, Inc. 2005 - 2007
ITI December 1989 - October 1994
Skills
Software Development, SaaS, Cloud Computing, Agile Methodologies, SDLC, Integration, Software Project..., Process Improvement, IT Strategy, Management, Project Management, Leadership, Team Leadership, Scrum, Business Analysis, Security, Product Management, Cross-functional Team..., Requirements Analysis, Strategy, Microsoft SQL Server, Enterprise Software, Strategic Planning, Business Process, IT Management, Vendor Management, Project Planning, CRM, Business Strategy, Enterprise Architecture, Business Intelligence, Databases, Agile Project Management, SharePoint, Requirements Gathering, SQL, Visio, PMP, Solution Architecture, Software Documentation, Business Requirements, Customer Engagement
Education
Bellevue University 2010 — 2010
BS, Management Information Systems
Leadership Research Institute (October 2005) 2003 — 2004
Lincoln School of Commerce 1987 — 1989
AAS in Computer Programming, Software Development
Leadership Research Institute (October 2003)
Skillpath
Travelport May 2013 - Present
Thomson Reuters June 2011 - May 2013
Dean Foods March 2005 - March 2011
CSG Systems, Inc. August 2004 - March 2005
Visa Debit Processing Service December 2000 - July 2004
Sabre / American Airlines August 1998 - December 2000
Galileo February 1995 - August 1998
Skills
Technical Writing, Editing, Team Building, Content Development, Content Management, Marketing Communications, Instructional Design, Project Management, White Papers, Process Improvement, RoboHelp, Training, Business Process, Requirements Analysis, SharePoint
Education
Francis Marion University
A.A., Psychology and Math
Regis University
BSBA, Business Administration and Economics
University of Colorado Denver
MSTC, Technical Communication
CSG Systems, Inc. July 2011 - Present
Miami University August 2010 - May 2011
CSG Systems May 2010 - August 2010
BofA Merrill Lynch June 2009 - August 2009
Skills
Financial Modeling, Organizational Behavior, Employment Law, Forecasting, Mergers, Analysis, Mergers & Acquisitions
Education
Miami University 2007 — 2011
B.S, Finance & Organizational Behavior
CCHS
CSG Systems, Inc. April 1994 - Present
Skills
Agile Methodologies, Software Project..., Business Analysis, Requirements Analysis, Integration, SDLC, SQL, Databases, Microsoft SQL Server, Process Improvement, Software Development, Telecommunications, Linux, Cloud Computing, Security, Unix, XML, Requirements Gathering, Visio, Disaster Recovery, Enterprise Architecture, Solution Architecture, SharePoint, IIS
Education
University of Nebraska at Omaha 1981 — 1985
Bachelor of Science (B.S.), Broadcast Production
Cedar Rapids
Bank of America Merchant Services January 2015 - Present
Bank of America Merchant Services November 2005 - December 2014
CSG Systems, Inc. June 2000 - November 2005
GE Capital Financial January 1994 - May 2000
Formica Corporation March 1990 - March 1993
Skills
Account Management, Leadership, Telecommunications, Relationship Management, Payment Card Processing, Strategic Partnerships, CRM, Marketing, Risk Management, Sales, Financial Services, Management, Credit Cards, Sales Operations, Vendor Management, Electronic Payments, Strategy, New Business Development, Customer Service, Selling, Payments, Call Centers, Training
Education
The Ohio State University 1980 — 1986
BA, Organizational Communications
CSG International September 2015 - Present
ZOOM Realty June 2009 - Present
infoUSA January 2007 - June 2009
CSG Systems, Inc 1990 - 2006
Skills
Account Management, Contract Negotiation, Business Analysis, Vendor Management, Sales, Strategic Planning, Sales Management, Team Building, Product Management, Sales Operations, Leadership, Selling, New Business Development, CRM, Lead Generation, Management, Business Development, Negotiation
Education
University of Nebraska at Kearney 1986 — 1988
Bachelor’s Degree, Business Administration and Management, General, 3.6
McCook Community College 1984 — 1986
Associate’s Degree, Business Administration and Management, General
First Data Corporation March 2015 - Present
Planet Group, Inc. December 2013 - March 2015
CSG International June 2011 - June 2013
CSG Systems, Inc May 1993 - June 2011
Skills
Software Implementation, Billing Systems, Billing, Business Analysis, Requirements Analysis, Visio, Agile, SharePoint, Requirements Gathering, User Acceptance Testing, Project Management, Agile Methodologies, Integration, Vendor Management, Microsoft Office, Scrum, Consulting, Customer Support, PowerPoint, Standardization, Analysis, Change Management, Management, SDLC, Software Project..., Resource Management, Data Analysis, Testing, Process Improvement, Quality Assurance, Business Process..., Business Requirements, SaaS, Troubleshooting, Databases, Agile Project Management, Access, Data Center, Professional Services, Business Process
Education
University of Nebraska-Lincoln 1988 — 1991
B.S., Business Administration
Hagerstown Junior College 1987 — 1988
A.A., Business Administration
CSG International January 2008 - June 2011
CSG Systems, Inc January 2008 - June 2011
BENEFITSONLINE.COM September 2007 - January 2008
1-800Hosting May 2007 - August 2007
Sign A Rama June 2004 - April 2007
Peaches Uniforms February 2002 - June 2004
EYEMASTERS April 2001 - February 2002
GTI December 1998 - March 2001
Skills
HP Exstream Dialogue, Technical Support, HP, Operating Systems, Software Documentation, Troubleshooting
Education
DeVry University 2005 — 2008
BS, Computer Information Systems
DeVry University 2005 — 2008
Bachelor of Science, Computer Information System
Gullikson Advisors Inc. August 2011 - Present
DocuLynx Inc. August 2008 - July 2011
CSG Systems Inc. December 2001 - November 2007
First Data Corporation June 1984 - December 2001
Skills
SaaS, Business Development, Solution Selling, Mergers, Account Management, Salesforce.com, Strategic Planning, New Business Development, Product Management, Strategic Partnerships, Sales Management, Enterprise Software, Sales, Acquistions, Start-ups, Contract Negotiation, Strategy, Mergers & Acquisitions, Change Management, Negotiation, Executive Management, Project Management, People Development, E-commerce, Marketing, Marketing Strategy, Management, Employee Management, Program Management, Product Development, CRM, Business Intelligence, Professional Services, Product Marketing, Cloud Computing, Sales Process, Lead Generation, Go-to-market Strategy, Selling, Business Alliances, Direct Sales, B2B, Sales Operations, Channel Partners, Entrepreneurship, P&L Management, Business Strategy, Sales Presentations, Competitive Analysis, Outsourcing
Education
University of Nebraska at Omaha 1975 — 1981
Business Administration and Management, General
Community College of the Air Force 1970 — 1974
Electrical, Electronic and Communications Engineering Technology/Technician
CSG Systems, Inc 1999 - Present
First Data Corporation 1977 - 1998
Education
Florida Atlantic University 1970 — 1973
Community Volunteer 2007 - 2014
Children's Museum of Denver 2006 - 2007
CHILDREN'S MUSEUM of Denver 2004 - 2005
CRL ASSOCIATES 2004 - 2004
CSG SYSTEMS, Inc 1998 - 2002
K.H. LEWIS CONSULTING, LLC 1996 - 1998
ONECOMM CORPORATION/NEXTEL COMMUNICATIONS 1994 - 1996
RMD HEALTH ENTERPRISES 1993 - 1993
DANIELS COLLEGE OF BUSINESS, University 1990 - 1992
DANIELS & ASSOCIATES 1988 - 1990
Skills
Mergers, Start-ups, Mergers & Acquisitions, Business Planning, Management, Strategic Planning, Marketing
Education
University of Denver - Daniels College of Business 1990 — 1992
MBA, General MBA
Dartmouth College 1977 — 1981
BA, History, English
Airforce Weather Agency February 2011 - December 2013
Mick Doyle's Kickboxing and Fitness Center 2010 - December 2013
CSSS.NET May 2010 - April 2011
eBay May 2009 - August 2010
Planet Group, Inc. May 2006 - March 2009
CSG Systems, Inc. June 2001 - May 2006
infoUSA June 1997 - March 2001
infoUSA June 1997 - March 2001
Skills
Security Clearance, Security+, Java Application..., Perl, System Administration, Windows Server, Network Administration, Network Security, Information Security..., Active Directory, Troubleshooting, Microsoft Exchange, Security
Education
CompTIA 2011 — 2014
Certificate, Security +
American Public University System 2011 — 2013
BA Security Management, Computer and Information Systems Security/Information Assurance, 3.8
New Horizons 2008 — 2008
Certificate, Computer Hacking Forensics Investigator
Iowa Western Community College 2005 — 2007
Assoc. of Appliled Sciense, Forensic Investigation
North Platte High 1992 — 1996
deploma
Jeffco Action Center May 2011 - Present
Columbine United Church November 2006 - Present
Jeffco Action Center November 2010 - May 2011
Lockheed Martin Space Systems Co July 2008 - November 2009
CSG Systems, Inc. March 2005 - July 2008
CSG Systems, Inc August 2001 - March 2005
University of Notre Dame March 1995 - July 2001
University of Notre Dame Varsity Shop March 1992 - March 1995
Skills
Report Writing, Fundraising
Education
Butler University 1969 — 1970
SKOUT January 2015 - Present
Twitter March 2014 - October 2014
Microsoft September 2008 - March 2014
CSG Systems, Inc June 2005 - September 2008
Consulting January 2004 - June 2005
Data Transmission Network January 2001 - January 2004
First Data Resources August 1999 - December 2000
Skills
Product Management, Software Development, Cloud Computing, Databases, Agile Methodologies, Microsoft SQL Server, Integration, Software Engineering, Agile Project Management, .NET, CRM, Program Management, C#, Business Analysis, Product Development, Scrum, Requirements Analysis, Software Design, Scalability, Enterprise Architecture, Distributed Systems, Cross-functional Team..., Team Building, Visual Studio, Enterprise Software, Windows Azure, Team Leadership, Technical Leadership, Web Services, SaaS, Big Data, SDLC, System Architecture, Agile
Education
The University of Chicago - Booth School of Business 2007 — 2010
Master of Business Administration (MBA), Strategy, Finance, Entrepreneurship
University of Nebraska at Omaha 2000 — 2006
Master of Science (MS), Computer Science
University of Nebraska at Omaha 1999 — 2000
Bachelor of Science (BS), Computer Science
CSG International May 2011 - Present
13 Properties, LLP 2009 - 2015
First Data Corporation November 2003 - May 2011
CSG Systems, Inc. June 1998 - November 2003
First Data Corporation 1994 - 1998
First Data Corporation 1993 - 1994
Capital Financial 1992 - 1993
Spence Title 1989 - 1992
Skills
Outsourcing, Process Improvement, Vendor Management, Supplier Negotiation, Program Management, Strategic Negotiations, Change Management, Contract Negotiation, RFP, Cross-functional Team...
Education
University of Nebraska-Lincoln 1984 — 1989
BA, English
Harvard Business School
Blair
Blair
Branchbird September 2012 - Present
Oracle February 2012 - August 2012
Endeca March 2009 - February 2012
Endeca Technologies September 2007 - April 2010
CSG Systems, Inc. August 2000 - September 2007
Skills
Endeca, Agile Methodologies, Business Intelligence, SOA, Solution Architecture, Enterprise Architecture, Enterprise Software, Software Project..., Big Data, Data Integration, ETL, Web Services, SQL, SaaS, Software Development
Education
Tufts University 1996 — 2000
BS, Computer Engineering
Kristen Guy Copywriting, Inc. / CopySpark 2009 - Present
Callaway Golf 2000 - 2011
Cryogenic Industries 1998 - 2000
Callaway Golf 1996 - 1998
Leslie Associates 1995 - 1996
CSG Systems, Inc. 1994 - 1995
Skills
Copywriting, Copy Editing, Journalism, Editing, Newsletters, Organizing, Social Media, Teamwork, Microsoft Office, Word, PowerPoint, Excel, Outlook, Mac, Advertising, Marketing Communications, Email Marketing, Marketing Strategy, Publishing, Non-profits, Merchandising, Microsoft Word, Social Media Marketing, Content Development, Sales, Press Releases, Microsoft Excel, Management, Online Marketing, Event Management, Leadership, Public Speaking, Facebook, Public Relations, Retail, Direct Mail, Blogging, Strategic Communications, Marketing, Product Marketing, Strategy, Web Content, Photography
Education
University of Nebraska at Omaha 1988 — 1992
BA, Journalism, Summa cum laude
Career Managment Center University of Texas at Dallas October 2014 - June 2015
St. Vincent de Paul Parish August 2010 - May 2014
Aging Resources 2006 - 2010
St. Vincent de Paul Elementary School 2003 - 2006
Home Instead Senior Care 2002 - 2004
ProCare3 2001 - 2002
CSG Systems, Inc. March 1998 - December 2000
City of Lenexa September 1996 - November 1997
Kansas Communications, Inc. March 1992 - September 1995
Skills
Event Planning, Training, Customer Service, Coaching, Team Building, Special Projects, Employee Orientations, Processes and Procedures, PowerPoint, Strategic Planning, Microsoft Excel, Microsoft Office, Public Speaking, Leadership, Management, Process Improvement
Education
Parker University 2015 — 2017
Associate’s Degree, Occupational Therapist Assistant
Metropolitan Community College 2001 — 2003
Pre-Occupational Therapy Studies
University of Nebraska-Lincoln 1986 — 1990
BA, Speech Communications and Business
Fremont Bergan High School 1983 — 1986
High School Diploma
HNI Corporation August 2012 - Present
Brain Innovations December 2004 - Present
CNA Surety August 2010 - August 2012
AEGON USA, Inc November 1999 - July 2010
CSG Systems, Inc. July 1996 - November 1999
Compuware Corporation June 1993 - June 1996
Skills
Software Development, SOAP, Microsoft SQL Server, Oracle, XML, DB2, XSLT, Visual Basic, C#, WebSphere MQ, Subversion, Linux, MySQL, HTML, Middleware, C, VB.NET, CSS, CVS, Git, PHP, TOGAF, XML Schema, JavaSE, WebSphere ESB, XPath, PVCS, Business Process, z/OS, CORBA, HSQLDB, J2EE Application..., Governance, zLinux, Tuxedo, RDBMS, XHTML, Finance, SOA, Enterprise Architecture, SDLC, Architecture, Websphere, Agile Methodologies, ITIL, Web Services, UML, Security, Enterprise Software, Architectures
Education
University of Illinois at Urbana-Champaign 1989 — 1993
Bachelor of Science, Computer Engineering
Comcast Cable 2009 - Present
Fiserv Insurance Solutions 2007 - 2009
CSG Systems 1998 - 2007
CSG Systems 1998 - 2007
CSG Systems Inc. September 2001 - February 2006
CSG Systems 1998 - 2002
Various Companies 1989 - 1998
IBM (acquired Unidata) 1991 - 1993
Larsen and Toubro 1986 - 1987
Skills
Integration, Agile Methodologies, Enterprise Architecture, Software Development, SOA, SDLC, Software Project..., Telecommunications, Architecture, Cloud Computing, SaaS, Program Management, Vendor Management, Solution Architecture, Product Management, Requirements Analysis, IT Strategy, Business Intelligence, Unix, Business Analysis, Perl, Technical Leadership, System Architecture, Teamwork, Enterprise Software, Disaster Recovery, PMP, Web Services, Java Enterprise Edition, Java, Oracle, Management, Pre-sales, IT Management, Databases, Data Warehousing, Security, Process Improvement, Business Process, PMO, Agile Project Management, Professional Services, E-commerce, IT Operations, Project Management, Leadership, Scrum, Start-ups, Networking, Consulting
Education
University of Colorado at Boulder 2002 — 2004
MBA, Executive MBA
Indian Institute of Technology, Kharagpur
M. Tech, Computer Science and Data Processing
Maulana Azad National Institute of Technology
B. E., Electrical Engineering
Union Pacific Railroad December 2014 - Present
Union Pacific Railroad April 2011 - December 2014
Boys Town January 2011 - March 2011
Home Instead Senior Care July 2007 - November 2010
CSG Systems, Inc. December 2000 - July 2007
ACI Worldwide March 2000 - November 2000
U.S. Department of Energy October 1997 - March 2000
University of New Mexico Continuing Education August 1997 - July 1998
Arizona State University December 1996 - August 1997
CompUSA Training Center May 1995 - July 1997
Skills
Instructional Design, Technical Training, Learning Management, Curriculum Development, Instructor-led Training, Blended Learning, Adult Education, Captivate, Online Training, Educational Technology, Curriculum Design, E-learning Development, Needs Analysis, Software Training, Technical Writing, Educational Leadership, Learning Management..., Software Simulation..., Instructor Development, Hands-on Training, E-Learning, Learning Management..., HTML, Training, Project Management, Coaching, Leadership, Organizational..., Employee Training, Performance Management, Staff Development, Classroom, Teaching, Training Delivery, Team Building, Software Documentation, Leadership Development, Program Management, Workshop Facilitation, Camtasia, Higher Education, Strategic Planning, ADDIE, Distance Learning, Conflict Resolution, Performance Improvement, Organizational..., Human Resources, Instructional Technology, Executive Coaching
Education
ASTD National Education Programs 2014 — 2014
Certificate, Project Management for Learning Professionals
Easel Solutions 2012 — 2012
Adobe Captivate 5.5 Essentials
ASTD National Education Programs 2009 — 2009
Certificate
ASTD National Education Programs 2008 — 2008
Certificate
University of New Mexico 1997 — 1997
Arizona State University 1996 — 1997
M.Ed.
Northern Arizona University 1992 — 1994
University of Wisconsin-Madison 1988 — 1991
BA
L-3 Communications May 2011 - Present
University of Phoenix January 2003 - January 2014
Wencor, LLC July 2002 - April 2011
United States Army Reserve & National Guard January 1984 - January 2004
Touch America Inc 2000 - 2001
NuSkin 1998 - 2000
CSG Systems, Inc January 1996 - January 1998
Intel 1994 - 1996
Hercules Aerospace, Inc January 1989 - January 1992
Ford Motor Company January 1988 - January 1989
Skills
Supply Chain Management, Pricing, Product Development, Aerospace, Process Improvement, Product Management, Business Analysis, Six Sigma, Cross-functional Team..., Program Management, Knowledge Management, Business Strategy, Budgets, Forecasting, Procurement, Market Research, Engineering, Quality Assurance, Business Development, Leadership, Manufacturing, Logistics, Vendor Management, Start-ups, Lean Manufacturing, Management, Competitive Analysis, Mergers & Acquisitions, Continuous Improvement, Supply Chain, Team Leadership, Negotiation, Operations Management, Quality Management, Analysis, Project Management, Market Analysis, Strategy, Team Building, Contract Negotiation, Sales, Marketing, Project Planning, Executive Management, Training, Proposal Writing, Purchasing, Integration, Strategic Planning, Business Process...
Education
Brigham Young University 1992 — 1994
MBA
University of Utah 1981 — 1988
BS, Mechanical Engineering
Western Union 2007 - 2015
The Children's Hospital 2004 - 2007
Time Warner Telecom 2003 - 2004
CSG Systems Inc 2000 - 2003
AT&T LOCAL SERVICES 1999 - 2000
Skills
Public Relations, Outlook, Customer Service, Concur, Expense Management, Microsoft Excel, Event Planning, Calendaring, Marketing Communications, Corporate Communications, Marketing, Expenses, Vendor Management, Financial Services, Coaching, Social Media, Budgets, Strategic Communications, Administrative..., Media Relations, Leadership, Process Improvement, Microsoft Office, Microsoft Word, Call Centers
Education
University of Nebraska-Lincoln
Bachelor of Science (BS), Elementary Education
University of Virginia
Continuing Education and Graduate Coursework Taken at:
CSG Systems, Inc. January 2000 - December 2005
U S WEST Communications 1994 - 2000
Skills
Product Management, Sales Enablement, B2B Marketing, CRM, Strategic Marketing, New Product Launch, Marketing Plans, Email Marketing, Reporting, Market Analysis, Sales Tool Creation, Event Execution, Marketing Communications, Demand Generation, Digital Marketing, Sales Trainings, Telecommunications..., Lead Generation, Lead Management
Education
The University of Kansas
BA
F5 Networks May 2015 - Present
F5 Networks September 2013 - May 2015
F5 Networks April 2011 - September 2013
PAWS of Bainbridge Island/North Kitsap April 2010 - May 2011
Avanade January 2005 - June 2009
Tanning Technology Corporation September 2000 - September 2003
Tecreq, Inc. January 1999 - September 2000
Nextek Software January 1998 - September 1998
CSG Systems, Inc. October 1995 - December 1997
IBM April 1989 - September 1995
Skills
Account and Program..., B2B Integrated Marketing, Budget, Agency and..., Corporate Brand and..., Corporate Communications, Event Management, Event Planning, Product Training, Sales Enablement, Customer Reference..., Website Content..., Team Development, Cross-functional Team..., Microsoft Dynamics
Education
University of Wisconsin-Oshkosh 1983 — 1988
MBA, MIS/DSS, Management Principles, Marketing
Marquette University 1980 — 1982
BS, Marketing, HR
Farm Credit Services of America May 2010 - Present
Bass & Associates June 2008 - May 2010
CSG Systems Inc June 2006 - June 2008
First Data 1996 - 2006
Skills
Microsoft SQL Server, Software Development, Software Project..., Requirements Gathering, Agile Methodologies, SDLC, Management, PMP, Process Improvement, Scrum, Requirements Analysis, Leadership, Project Management, Business Analysis, PMO, Team Leadership, .NET, TFS, Business Process..., Vendor Management, IT Strategy, ASP.NET, SharePoint, Agile Project Management, IT Management, Enterprise Architecture
Education
Bellevue University 1996 — 1997
Farmers National Company May 2014 - Present
Farmers National Company June 2010 - Present
CSG Systems Inc. July 2003 - June 2010
The Niobrara Group Corporation June 1998 - December 2005
Multi Option Systems Inc. 1996 - 1998
Skills
Microsoft SQL Server, ASP.NET, Software Project..., Testing, Requirements Gathering, SQL, SDLC, Project Management, Agile Methodologies, C#, Software Development, Business Analysis, Software Documentation, Requirements Analysis, VB.NET
Education
University of Nebraska at Omaha 2003 — 2007
Continuing Education in Business and Creative Writing
University of Nebraska-Lincoln 1989 — 1992
BS, Physics, Math minor
Sirona Dental Systems October 2012 - Present
Sirona Dental Systems August 2008 - September 2012
Grandstand Communications April 2007 - March 2008
PayStar Logistics May 2006 - April 2007
Health & Sport Works, Inc March 2004 - April 2006
National Multiple Sclerosis society April 2001 - December 2003
CSG Systems, Inc May 2000 - November 2000
Clemson University 1996 - 2000
Skills
Marketing Strategy
Education
Clemson University 1995 — 2001
BS, Marketing
Branchville High School 1991 — 1995
CSG Systems, Inc. 2006 - Present
Telution, Inc. 1998 - 2006
Andersen Consulting (Accenture) 1995 - 1998
Skills
Product Management, SaaS, Cross-functional Team..., Enterprise Architecture, Strategic Partnerships, Agile Methodologies, IT Strategy, E-commerce, Business Development, Software Development, Mergers, Program Management, Start-ups, Strategy, Mergers & Acquisitions, Telecommunications, Enterprise Software
Education
Northwestern University - Kellogg School of Management 2006 — 2008
MBA
Purdue University 1991 — 1995
BSIE
Proxibid April 2010 - Present
CSG Systems, Inc May 2001 - July 2009
ACI Worldwide, Inc May 2000 - November 2001
ACI Worldwide, Inc. June 1996 - April 2000
ACI Worldwide, Inc. June 1992 - June 1996
ACI Worldwide, Inc. June 1990 - June 1992
ACI Worldwide, Inc. June 1985 - June 1990
Skills
Software Project..., Agile Methodologies, Software Development, Product Management, Integration, Management, SDLC, Requirements Analysis, Strategy, Vendor Management, Cross-functional Team..., Leadership, Analysis, Quality Assurance, Executive Management, SaaS, Project Management, Process Improvement, Product Development, Architecture, Consulting, Team Building, Customer Satisfaction, Enterprise Software, Human Resources, Change Management, Best Practices, Strategic Planning, Technology Management, Customer Service, Enterprise Architecture
Education
Bellevue University 2002 — 2003
BS, MIS with a Minor in Computer Science
Oberthur Technologies 2015 - Present
Comverse 2005 - 2013
CSG Systems Inc 2002 - 2005
Lucent Technologies 1999 - 2002
Kenan Systems 1998 - 1999
DEC 1995 - 1998
DRC 1994 - 1995
Skills
Software Project..., Requirements Analysis, VoIP, Solution Architecture, Product Management, Agile Methodologies, Integration, Leadership, Telecommunications, Enterprise Software, Mobile Devices, Business Intelligence, Professional Services, SQL, SDLC, Unix, Project Management, Cloud Computing, Software Development, Consulting
Education
Duke University - The Fuqua School of Business 2003 — 2005
Master of Business Administration (M.B.A.)
Rensselaer Polytechnic Institute 1990 — 1994
BS
CSG International December 2007 - Present
CSG Systems, Inc. July 2003 - December 2007
CSG Systems, Inc. August 2000 - July 2003
CSG Systems, Inc. June 1999 - August 2000
CSG Systems, Inc. November 1998 - June 1999
CSG Systems, Inc. June 1996 - November 1998
CSG Systems, Inc February 1995 - June 1996
Commercial Federal Bank July 1992 - February 1995
Skills
Billing Systems, Integration, Agile Methodologies, Software Project..., Business Analysis, Software Development, Databases, Requirements Gathering, Software Documentation, Project Management, PMP, Management, Unix, Cross-functional Team..., SDLC, SQL, Vendor Management, Enterprise Architecture, Software Implementation, Requirements Analysis, Process Improvement
Education
University of Nebraska-Lincoln 1988 — 1992
BS, Business Administration
University of Nebraska at Omaha 1987 — 1988
MIT April 2015 - Present
MIT May 2012 - April 2015
MIT January 2012 - May 2012
Berklee College of Music October 2011 - November 2011
Desiree Alliance January 2010 - February 2011
Teen Voices September 2007 - August 2008
Brandeis University April 2006 - August 2007
CSG Systems, Inc. September 2000 - September 2003
Skills
Program Management, Staff Development, Editing, Public Relations, Social Media, Event Planning, Public Speaking, Fundraising, Social Media Marketing, PowerPoint, Research, Event Management, Blogging, Microsoft Office, Non-profits, Training, Grants, Management, Nonprofits, Influence Others
Education
Penn State University 1996 — 2000
Bachelor of Science (BSc)
Simmons College 2005 — 2006
MA
Planned Parenthood League of Massachusetts 2009 — 2009
Certificate
Accenture February 2012 - Present
Slashsoft August 2011 - Present
Hansen Technologies 2009 - July 2011
SunTec Business Solutions 2007 - 2009
CSG Systems Inc 1991 - 2007
Comverse 1991 - 2007
Lucent 1991 - 2001
Kenan Systems 1991 - 1999
Computer Products Inc 1983 - 1987
Skills
Product Management, Product Marketing, Professional Services, Pre-sales, Account Management, Program Management, Enterprise Software, Integration, Sales Management, Solution Selling, Telecommunications, Business Analysis, Requirements Analysis, Strategic Planning, Team Leadership, Software Implementation, New Business Development, Telecommunications..., Billing Systems, Consultative Selling, Change Management, Software Marketing, Smart Grid, Customer Relations
Education
Georgetown University - The McDonough School of Business 1989 — 1991
MBA, Business
University of Rochester
BSEE, Engineering
Blue Moon Digital, Inc. September 2014 - Present
Blue Moon Works, Inc. December 2010 - August 2014
Blue Moon Works, Inc. 2008 - December 2010
Clear Technology, Inc. 2005 - 2008
CSG SYSTEMS, Inc. January 2002 - August 2005
@Link Networks, LLC January 2000 - June 2001
Einstein Noah Restaurant Group, Inc. 1997 - 2000
Tecnica Group 1992 - 1995
Solitude Resort Lodging 1988 - 1993
Skills
Digital Marketing, Online Advertising, Web Marketing Strategy, Digital Strategy, Strategic Planning, Product Marketing, Lead Generation, Email Marketing, Strategic Thinking, SEM, SEO, Corporate Communications, Brand Development, Integrated Marketing, Strategic Partnerships, Marketing, Interactive Marketing, Online Marketing, Affiliate Marketing, PPC, E-commerce, Competitive Analysis, Web Analytics, Social Media Marketing, Marketing Strategy, Marketing Communications, Product Management, Leadership, Advertising, B2B, B2B Marketing, Web Marketing, Strategy, Management, Mobile Marketing, Sales, Business Development
Education
University of Colorado Denver 2003 — 2005
Masters of Business Administration, International Business
University of Utah 1988 — 1993
Bachelor of Science, Organizational Communications
Amazon Web Services January 2015 - Present
Amazon Web Services January 2012 - January 2015
Yahoo! August 2008 - January 2012
CSG Systems Inc. May 2005 - August 2008
BHMI 2004 - 2005
Skills
Cloud Computing, Grid Computing, Parallel Computing, Large Scale Systems, Data Services, Unix Administration, Unix Networking, GNU tools, Linux server..., RHEL, MySQL Cluster, NetApp Filers, Linux Tools, Linux Internals, Red Hat Linux, Hadoop, MapReduce, MySQL, Apache, FreeBSD, SSH, Clustering, Load Balancing, High Availability, High Performance Systems, Fault Tolerant Systems, Off Shore Development, Distributed File Systems, System Automation, Replication, Data Feeds, Sponsored Search, Data Aggregation, Yahoo Search Marketing, Yahoo, Systems Analysis, Systems Engineering, Unix, Cluster, Nagios, Linux, SEM, Bash, Open Source
Education
University of Nebraska at Omaha
MIS
University of Nebraska at Omaha 2001 — 2005
Bachelors, Computer Science
MES Pre University College 1999 — 2001
Pre University College, Mathematics, Physics, Chemistry, Biology
St. Joseph's Indian High School 1994 — 1999
High School, General Sciences
incodeIT Solutions, Inc September 2009 - Present
Charleston Homes March 2015 - Present
Farm Credit Services of America March 2014 - March 2015
Benaissance February 2012 - March 2014
HearthStone Homes October 2009 - March 2012
HearthStone Homes March 2008 - October 2009
F2 Solutions January 2005 - September 2009
CSG Systems, Inc July 2007 - March 2008
HearthStone Homes October 2000 - June 2007
ALR Systems & Software June 1996 - October 2000
Skills
VB.NET, SQL Server, C#, Software Development, .NET, XML, SQL, HTML, CSS, Web Services, WCF, Visual Studio, ASP.NET, Microsoft SQL Server, JavaScript, Silverlight, Entity Framework, IIS, jQuery, SOAP, SOA, AJAX, Web Development, Database Design, Web Applications, Software Design, SharePoint, Agile Methodologies, Databases, Scrum
Education
Bellevue University 1997 — 1998
BS
Iowa Western Community College 1995 — 1996
AS
Deloitte Consulting LLP January 2008 - Present
Junior Achievement of Colorado May 2005 - May 2009
Junior Achievement of Colorado February 2008 - April 2009
CSG Systems Inc. December 2006 - January 2008
CSG Systems Inc. November 2005 - November 2006
CSG Systems Inc June 2003 - October 2005
Siemens January 2003 - May 2003
Siemens May 2000 - August 2001
Skills
Business Process..., Business Intelligence, SOA, Data Warehousing, Cloud Computing, Analytics, E-commerce, Financial Analysis, Agile Methodologies, IT Strategy, Software Development, ERP, Integration, Business Transformation, Business Analysis, Personnel Management, Project Portfolio..., Business Process, Management Consulting, Product Rationalization, Web Solutions, IT Strategy &..., IT Transformation
Education
Harvard Business School
Certificate Management Essentials and Leadership
University of Colorado at Denver
M.S, Information Systems
University of Colorado at Denver
M.S, Finance
University of Colorado Boulder
Graduate Work, Engineering/ Project Management & Computer Science
Virginia Polytechnic Institute and State University
B.S., Computer Science
Virginia Polytechnic Institute and State University
B.S., Computer Engineering
McAfee July 2011 - July 2014
JD Power and Associates April 2008 - December 2010
Umbria Inc. June 2005 - April 2008
Fischer Imaging March 2004 - June 2005
CSG Systems, Inc. September 2001 - November 2003
Athene Software May 2000 - August 2001
The Stoker Group July 1996 - April 2000
XVT Software, Inc. April 1991 - June 1996
Auto-trol Technology November 1984 - March 1991
Skills
C++, Perl, Python, Linux, Scrum, PostgreSQL, Databases, Software Design, UML, Visual Studio, Puppet, Algorithms, Subversion, Mercurial, XML, Java, Eclipse, OOP, MySQL, Oracle, Web Applications, C, Object Oriented Perl, Zabbix, Nagios, Riak, Agile Methodologies, Software Development, REST, Unix, Software Engineering, Hibernate, Boost C++
Education
Cornell University 1979 — 1984
BA
Lincoln Financial Group June 2014 - Present
Bellevue University April 2014 - Present
Lincoln Financial Group June 2010 - May 2014
Aspect Software May 2007 - June 2010
CSG Systems, Inc. June 2003 - May 2007
CSG Systems, Inc. January 2000 - June 2003
CSG Systems, Inc. January 1998 - January 2000
World Com July 1997 - January 1998
Skills
PMO, PMP, Visio, Project Management, Change Management, Software Project..., Program Management, MS Project, Project Portfolio..., Business Analysis, Risk Management, Quality Assurance, Management, Integration, SDLC, Software Documentation, Leadership, Requirements Analysis, Requirements Gathering
Education
Aspen University 2007 — 2012
MBA, Project Management, 4.0
High Point University 1990 — 1994
BS, Sports Medicine, 3.98
Denbigh High School
SIBRIDGE July 2012 - Present
SIBRIDGE Consulting July 2004 - July 2012
TXU 2001 - 2004
Emerald Solutions August 2000 - August 2001
Akili Systems June 1999 - April 2000
Born Information Services 1998 - 1999
CSG Systems, Inc November 1996 - March 1998
Worldwide Flow College June 1995 - November 1996
American Management Systems June 1994 - July 1995
Skills
Strategic Planning, Emerging Technologies, Integration, Program Management, Business Analysis, Enterprise Architecture, SDLC, Process Improvement, IT Strategy, Project Management, Business Intelligence, IT Infrastructure..., IT Operations, Application Architecture, Information Architecture, Analytics, Operations Research, Call Center Architecture, IT Financial Management, Product Management, Account Management, SOA, Software Development, Business Process, Databases
Education
Regis University 2014 — 2016
MBA Candidate, Operations Management, Finance
Regis University 2008 — 2010
Bachelors, Finance
University of Colorado at Colorado Springs 1985 — 1994
120+ Hours in Information Systems
Gaiam TV June 2015 - Present
Presence of Body 2004 - Present
AnswerOn, Inc November 2004 - June 2015
CSG Systems, Inc 2001 - 2003
Athene Software 2000 - 2001
Genomica Corporation June 1998 - February 2000
Cold Spring Harbor Laboratory July 1994 - May 1998
Texas Instruments November 1990 - July 1994
Tektronix, Inc May 1979 - November 1990
Skills
Agile Methodologies, Scrum
Education
Coaches Training Institute 2000 — 2001
CPCC
Portland State University 1979 — 1984
CSG Systems Inc. August 2003 - Present
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1986 — 1989
B.S. in Business Administration - emphasis in Finance
CSG Systems, Inc. 2007 - Present
Comcast September 2005 - February 2007
Adelphia March 1996 - August 2005
Skills
Project Management, Systems Analysis, System Configuration, Process Improvement, Telecommunications, Integration, Vendor Management, Billing Systems, Call Center, System Deployment, Requirements Analysis, Network Architecture, ITIL, Call Centers, IT Service Management, Cross-functional Team..., Product Management, VoIP, Management, Networking, Analysis, Mobile Devices, IT Management, Cloud Computing, IT Strategy, CRM, Business Process, Broadband, Software Project...
Education
California Lutheran University 1997 — 1999
MBA, Information Technology
University of California, Santa Barbara 1992 — 1994
BA, Law and Society
CSG Systems, Inc
Skills
Disaster Recovery, VMware, Visio, Virtualization, Integration, System Deployment, Active Directory, System Administration, Data Center, Vendor Management, Business Analysis, Windows Server
Education
Colorado State University 1985 — 1989
CSG International June 2010 - Present
Nebraska Workforce Development June 2005 - May 2010
CSG Systems, Inc. 1999 - 2004
United States Air Force January 1994 - January 1998
Skills
Business Analysis, Requirements Analysis, Program Management, Process Improvement, Integration, Software Project..., Agile Methodologies
Education
Bellevue University 1999 — 2000
University of Oregon 1989 — 1993
Bachelors of Science, Psychology
CSG systems Inc September 2006 - Present
Education
University of Nebraska at Omaha 2007 — 2009
Union Pacific Railroad November 2014 - Present
CSG Systems, Inc. November 2004 - October 2014
Kenexa, an IBM Company August 2002 - November 2004
Skills
Online Help Development, Online Help, Release Notes, Technical Writing, MadCap Flare, FrameMaker, Software Documentation, Technical Communication, Manuals, Technical Documentation, Technical Training, SnagIt, Editing, Content Management, RoboHelp, Microsoft Office, SharePoint, Visio, Agile Methodologies, Process Improvement
Education
University of Nebraska-Lincoln 1998 — 2002
Bachelor of Arts (B.A.), English Language and Literature, General
HDR Inc. June 2015 - Present
First Data Corporation June 2010 - June 2015
CSG Systems, Inc January 1999 - December 2009
CSG Systems January 1987 - January 1995
Skills
Integration, SharePoint, Business Analysis, Vendor Management, SDLC, Visio, Software Project..., Process Improvement, Requirements Analysis, Management
Education
Leadership Research Institute
University of Kentucky 1979 — 1988
Excelsior College 1982 — 1983
Associates in Arts
CSG Systems
University of Nebraska at Omaha
West Interactive Corporation September 2013 - Present
CSG Systems, Inc June 2006 - Present
Convergys (aka Matrixx Marketing / WATS Marketing) January 1993 - February 2005
Convergys 1993 - 2005
Skills
Software Development, SQL, Integration, Business Analysis, Agile Methodologies, SDLC, Testing, Visio, Software Project..., Requirements Analysis, Vendor Management, Scrum, Databases, Agile Project Management, Data Warehousing, PL/SQL, Solution Architecture, Business Intelligence, Enterprise Architecture, Requirements Gathering, SharePoint, Business Process, IT Management, Software Documentation, Systems Analysis, Quality Assurance, PMP, Program Management, Unix, Microsoft SQL Server
Education
Univerity of Nebraska - Lincoln 1985 — 1985
Doane College 1981 — 1985
Bachelor of Arts (BA), Mathematics
CSG Systems, Inc. Customer ServiceMFS1996 - 1998
MFS 1996 - 1998
Skills
Business Analysis, Requirements Analysis, Integration, SDLC, Software Implementation, Requirements Gathering, Agile Methodologies, SaaS, Enterprise Architecture, ITIL, Agile Project Management, SharePoint, Unix, Telecommunications, Software Project..., IT Management, Vendor Management, Process Improvement, Software Development, Oracle, Business Intelligence, Disaster Recovery, Visio
Education
University of Nebraska at Kearney 1988 — 1992
American College of Education August 2013 - Present
WebLink International May 2012 - July 2013
Election Systems & Software August 2009 - August 2011
Client Resources, Inc. September 2008 - July 2009
CSG Systems, Inc. November 2004 - 2008
CSG Systems October 2002 - November 2004
CSG Systems March 1997 - October 2002
Skills
Microsoft Office, MySQL, PostgreSQL, SQLite, Microsoft SQL Server, SQL Server Management..., HTML, MVS, PHP, SQL, VB.NET, XML, Google Apps, Business Analysis, Requirements Gathering, Risk Management, Process Improvement, Quality Assurance, Project Management, Visual Studio, Crystal Reports, Training, Technical Documentation, Requirements Analysis, Agile Methodologies, Software Documentation, Unix, Testing, CRM, Integration, SDLC, Program Management, Software Project..., Databases, Visio, Business Process, Software Development, T-SQL, Visual Basic, Access, Troubleshooting, Technical Support, SharePoint, Oracle, XP, Business Intelligence, Security, Windows XP
Education
Metropolitan Community College 2000 — 2006
Associate in Applied Science
Southwest Minnesota State University 1989 — 1994
Bachelor of Science
CSG Systems, Inc. September 1999 - Present
Lancer Label 1977 - 1992
Skills
Billing Systems, Requirements Analysis, Integration, Solution Architecture, Telecommunications, Business Analysis, Agile Methodologies, Software Project..., SDLC, Enterprise Architecture, Unix, Requirements Gathering, Visio, SOA, Vendor Management, Software Development, Process Improvement, Program Management, Product Management, Software Documentation, Business Process, Business Intelligence, Management
Education
Creighton University 1978 — 1982
Bachelor of Science in Mathematics
Ralston High School
First National Bank of Omaha January 2011 - Present
CSG Systems, Inc June 2005 - January 2011
MDS Pharma January 2003 - 2005
Hewlett-Packard February 2001 - January 2003
ACI Worldwide May 1997 - January 2001
Skills
Websphere, SOA, Unix, SDLC, Program Management, Requirements Analysis, Subversion, Software Project..., Maven, Agile Methodologies, SQL, Software Development, Integration, Business Analysis, XML, Databases, Enterprise Architecture, Management, Microsoft SQL Server, Java, WebSphere
Education
University of Nebraska at Kearney 1991 — 1994
Bachelor of Science (BS), Mathematics and Statistics
Pierce High School
CSG International January 2011 - Present
CSG International 2011 - 2012
CSG Systems, Inc January 2000 - January 2011
HDR Systems Inc. 1978 - 1989
Skills
Integration, Billing Systems, Requirements Analysis, SharePoint, Software Project..., Software Development, SDLC, Agile Methodologies, PMP, Business Analysis, Unix, SQL, IBM iSeries, Visio, Perl, Oracle, Microsoft SQL Server, Vendor Management, Disaster Recovery, Enterprise Architecture, Solution Architecture, Process Improvement, Requirements Gathering, XML, ITIL, Data Warehousing, Software Documentation, Enterprise Software, Agile Project Management, SOA, Databases, Business Intelligence, Scrum, SaaS, PL/SQL, IT Strategy, Web Services, Business Process, Business Process...
Education
University of Nebraska at Omaha 1996 — 1998
Master of Business Administration (MBA), Business Administration and Management, General
University of Nebraska at Omaha
Bachelor of Science (B.S.), Computer Science
First National Bank of Omaha April 2015 - Present
CSS Staffing January 2014 - April 2015
Benaissance October 2012 - December 2013
Diversified Solutions February 2012 - August 2012
incodeIT Solutions, Inc August 2009 - January 2012
DTN March 2008 - August 2009
CSG Systems, Inc. February 2007 - March 2008
Bass & Associates July 2006 - January 2007
METI January 2002 - July 2006
Seagate Technology August 1998 - January 2002
Skills
C#, SQL Server 2008, Oracle, ASP, ASP.NET, CSS, HTML, JavaScript, VB.NET, PVCS, Visual Studio, Web Development, Web Services, Web Applications, SQL Tuning, SQL database design, SQL Server 2005/2000, Embedded C, Embedded Software, WCF, Tortoise SVN, C, C++, Process Improvement, SQL, XML, .NET, Microsoft SQL Server, Software Development, Databases, Visual Basic, SOAP, SOA, RabbitMQ, Topshelf, Windows Azure, ASP.NET MVC, JSON, AJAX, PL/SQL, Agile Methodologies, Programming, Testing, SSRS, SSIS, Silverlight, IIS
Education
Oklahoma State University 1997 — 1998
Bachelor of Science, Computer Science, 3.96
Coffeyville Community College 1992 — 1996
Associate of Science, PreEngineering, 4.0
CSG Systems, Inc. August 2001 - Present
Education
Regis University 2003 — 2008
MSCIT, Information Technology
Ohio University 1990 — 1994
Oracle January 2006 - Present
CSG Systems, Inc. 1999 - 2006
Comverse 2005 - 2005
Oracle 1996 - 1998
TCI 1994 - 1996
Skills
SOA, Business Management, Pre-sales, Architecture, Computer Science, Middleware, Java, Enterprise Software, Enterprise Architecture, Management, Cloud Computing, SaaS, Solution Architecture, Architectures, Databases, Weblogic, Integration, Oracle, PL/SQL, Software Development, WebLogic
Education
California State University-Sacramento 1987 — 1990
BS, Computer Science and Mathematics
CSG Systems, Inc. May 2000 - Present
Skills
Unix, Agile Methodologies, Integration, Software Development, Web Services, SOA, XML, Enterprise Architecture, Linux, SQL, Oracle, Technical Leadership, Aerospace Engineering, Telecommunications..., Objective-C, Swift, C#, C++, Cloud Computing, Python, Virtualization, Software Engineering, SaaS, Architecture, Distributed Systems, REST, Subversion, PostgreSQL, MySQL, Microsoft SQL Server, SQLite, Object Oriented Design, Web Applications, System Architecure, Java, JavaScript, Aerodynamics, Fluid Dynamics, Aerospace Structures, Electrical Engineering, Atmospheric Modeling, Satellite Systems..., Satellite Ground Systems, Propulsion, Aeronautics, Orbital Dynamics, Mechanical Engineering, Structural Engineering, Docker
Education
University of Colorado Boulder 1993 — 1997
CSG Systems 2008 - Present
CSG Systems, Inc 1997 - 2009
CSG Systems International, Inc. 2005 - 2007
CSG Systems 2000 - 2005
Bank One Chicago (now JP Morgan Chase) 1993 - 1997
Bank One Texas 1989 - 1993
Education
The University of Texas at Arlington 1978 — 1983
BA, Finance
Cadence Enterprises LLC March 2008 - Present
Solutionstar October 2014 - April 2015
LSI July 2009 - September 2014
CSG Systems, Inc. 2001 - 2006
Skills
Software Development, Agile Methodologies, XML, Software Design, Java Enterprise Edition, SQL, Integration, Unix, Cloud Computing, Software Project..., Project Management, Java, Web Development, Web Services, Requirements Analysis, Architecture, Liquibase, Spring, iBatis, Tomcat, Architectures, Program Management, Microsoft SQL Server, Oracle, MySQL, RESTful WebServices, JSON, DWR, Dojo, Fusion Charts, Spring Framework, Spring MVC, Spring Security, Enterprise Architecture
Education
Colorado School of Mines 1993 — 1997
BS, Computer Science
Colorado School of Mines 1993 — 1997
BS, Economics
Blue Cross Blue Shield of Louisiana May 2009 - Present
Blue Cross Blue Shield of Louisiana November 2008 - May 2009
Blue Cross Blue Shield of Louisiana January 2008 - November 2008
Organic People, Inc. May 2005 - February 2007
CSG Systems, Inc. August 2001 - February 2002
CSG International January 1998 - March 2000
Skills
Change Management, Project Management, Governance, Information Technology, SDLC, Business Analysis, SharePoint, Vendor Management, Requirements Analysis, Business Process..., Integration, Project Portfolio..., ITIL, IT Service Management, Software Documentation, Risk Management, Talent Management, IT Strategy, Process Improvement, Software Project..., Visio, PMO, Business Process, IT Management, IT Audit, Call Centers, Leadership, Management, Enterprise Software, Security, MS Project, Disaster Recovery, Strategy, Strategic Planning, Solution Architecture, Business Intelligence, Business Strategy, Enterprise Architecture, PMP
Education
Webster University 2002 — 2005
Master's in Business Administration
Alliant International University-San Diego Scripps Ranch 1985 — 1988
BS in International Business
CSG International April 2011 - Present
CSG International May 2006 - April 2011
CSG International March 2005 - May 2006
CSG Systems, Inc. September 2001 - May 2005
CSG International September 2001 - March 2005
Skills
Software Documentation, Billing Systems, Account Management, Business Analysis, Telecommunications, Customer Service, CRM, Project Management, Management, Testing, Integration, Human Resources, Team Leadership, Product Management, Vendor Management, Agile Methodologies, Technical Documentation, FrameMaker, SnagIt, SharePoint, B2B, MadCap Flare, Content Management, Adobe Acrobat, User Acceptance Testing, Waterfall, Online Help, Manuals, Release Management, Communication Skills, Process Improvement
Education
University of Nebraska at Omaha 1994 — 1999
CSG International May 2013 - Present
CSG Systems May 2010 - Present
CSG Systems, Inc. July 1998 - May 2010
CSG Systems 1998 - 2009
Skills
Software Project..., Business Analysis, Project Management, SharePoint, Agile Methodologies, Requirements Analysis, Program Management, Integration, Databases, SQL, Product Management, SaaS, Testing
Education
Oklahoma State University 1985 — 1989
Bachelor of Arts (BA), music, business, computers
Tulsa Community College 1980 — 1982
Associate's degree, Computer Programming
CSG systems, Inc
Skills
C++, Perl, C#, WCF, XML, CSS Javascript
Education
Ohio University
CSG Systems, Inc. February 2003 - Present
Education
University of Notre Dame 1991 — 1995
CSG Systems, Inc 2000 - Present
Education
University of Nebraska-Lincoln
Bachelor of Arts, Geography
CSG Systems, Inc Human Resouces DirectorCSG Systems International Inc.1999 - Present
Education
University of Illinois at Urbana-Champaign 1994 — 1996
US Geological Survey March 2010 - Present
TSA April 2007 - March 2010
Sprint Nextel August 2004 - April 2007
Nextel November 2002 - August 2004
Sprint Nextel January 2002 - November 2002
Net2000 January 2001 - January 2002
Net2000 Communications October 1999 - January 2001
Teligent August 1998 - October 1999
Global One March 1998 - August 1998
CSG Systems, Inc November 1996 - February 1998
Skills
Telecommunications, VoIP, Program Management, Security, Integration, Troubleshooting, IP, Networking, Testing, Wireless, Project Management, Network Design, Switches, Data Center, Cloud Computing, PMP, Project Planning, Unix, CCNA, Databases, WAN, Systems Engineering, Analysis, Management, Enterprise Software, Visio, Leadership, Government, Volunteering, Soundbooth, Software Documentation, IT Management, SDLC, Proposal Writing, Federal Government, Software Development, Requirements Analysis, Acquisition /..., Audio Engineering, Sound Reinforcement, Circuit Analysis, Linux
Education
Durham Technical Community College 1988 — 1995
Electrical and Electronics Engineering, 3.88 GPA
Recording Workshop 1981 — 1981
Diploma, Recording Engineering
CSG Systems Inc September 2013 - Present
CSG Systems January 2002 - September 2013
Bradford Coenen Ashford January 1998 - January 2003
Sheppards Business Interiors January 1998 - January 2001
Skills
Vendor, Invoicing, Accounts Payable, General Ledger, Payroll, Billing Systems, Forecasting, Pricing, Purchasing, Vendor Management, Order Management, Process Improvement, Inventory Management
Education
Bellevue University 2008 — 2015
Master of Business Administration (M.B.A.), Accounting and Tax
Bellevue University 2004 — 2008
BS, Accounting
Midland Lutheran College 1991 — 1995
BS, Business Administration & Economics
NATIONAL AMERICAN MISS June 2004 - Present
GREAT PLAINS IMAGES January 2002 - Present
PayPal, Inc. February 2008 - February 2010
Cornerstone Staffing January 2007 - February 2008
NOLL HUMAN RESOURCES April 2006 - September 2006
Northern Natural Gas January 2005 - October 2005
First Data Corporation September 2002 - September 2003
CSG SYSTEMS, INC January 1999 - January 2001
CAREER DESIGN, INC January 1998 - January 1999
EPS TECHNOLOGIES January 1997 - January 1998
Education
University of Nebraska at Kearney
Bachelor of Science, Journalism/Public Relations
Northouse Household August 2010 - Present
CSG Systems, Inc April 2006 - July 2010
Hewlett-Packard 2000 - 2006
Skills
Linux, Agile Methodologies, Software Development, Integration, Unix, SDLC, Requirements Analysis, Enterprise Architecture, Software Documentation, Business Analysis
Education
Bellevue University
Pearson Data Analytics and Adaptive Learning Technologies June 2014 - Present
Boeing / Jeppesen 2005 - June 2014
Echostar Satellite LLC 2002 - 2005
CSG Systems Inc 1999 - 2002
Perot Systems Corp 1993 - 1999
Skills
Databases, SQL, Object Oriented Design, Java Enterprise Edition, SOA, Agile Methodologies, Requirements Analysis, Design Patterns, Integration, Software Development, Web Services, Spring, Weblogic, Core Java, Java, Ant, SOAP, Tomcat, Continuous Integration, Software Engineering, UML, XML, Hibernate, JUnit, Maven, JDBC, JBoss Application Server, Oracle, Scrum, JMS, Eclipse, EJB, OOAD, REST, CVS, Struts, Unix, ClearCase, Servlets, JSP, Subversion, Software Design, JPA, Websphere, XSLT, Enterprise Architecture, RUP, PL/SQL
Education
Colorado State University 1988 — 1993
BS, Computer Science
DocuSign July 2015 - Present
NetSuite July 2011 - July 2015
Channelinsight January 2008 - July 2011
Pay By Touch 2003 - 2007
CSG systems Inc. 1996 - 2003
Oracle 1990 - 1998
Skills
SaaS, Solution Selling, Strategic Partnerships, Cloud Computing, Enterprise Software, Professional Services, CRM, Salesforce.com, Go-to-market Strategy, Management, Sales, Business Intelligence, Product Management, Lead Generation, Account Management, Start-ups, Channel
Education
University of Denver 1978 — 1982
marketing/finance
Western Union September 2012 - Present
Western Union 2003 - 2014
Western Union 2003 - 2014
Western Union April 2010 - September 2012
Western Union April 2008 - April 2010
Western Union March 2007 - April 2008
Western Union Financial Services September 2004 - March 2007
CSG Systems, Inc. 2000 - 2003
Skills
Data Analysis, Bank Secrecy Act, Risk Management, Auditing, Analysis, USA PATRIOT Act, Payments, Financial Analysis, Compliance, Employee Relations, AML, Training, KYC, Process Improvement, Financial Risk, Policy, Anti Money Laundering, Risk Assessment, Management, Internal Controls, Internal Audit, Fraud, Human Resources, Forecasting, OFAC, Budgets, Financial Services
Education
Regis University 2004 — 2009
BS, Accounting & Finance
University of Denver 1996 — 1999
BBA, Business Administration
University of Denver - Daniels College of Business 1995 — 1999
Pomona High School
Pomona High School
Pomona High School
Pomona High School
Pomona high
CSG International April 2013 - Present
CSG International July 2012 - April 2013
CSG Systems April 2005 - July 2012
Dow Jones & Company September 2003 - April 2005
Affinitas Corporation July 2001 - September 2003
CSG Systems, Inc June 2000 - July 2001
CSG Systems, Inc June 1999 - June 2000
SITEL Corporation March 1998 - June 1999
SITEL Corporation June 1996 - March 1998
MATRIXX Marketing October 1994 - June 1996
Skills
Data Analysis, Product Management, Business Analysis, Requirements Analysis, Project Management, Program Management, CRM, Account Management, SDLC, Integration, Process Improvement, Team Management, Visio, Vendor Management, Testing, Customer Service, SharePoint, Technical Support, Business Process..., Team Leadership, Product Development, Software Project..., Requirements Gathering, Agile Methodologies
Education
University of Nebraska at Kearney 1988 — 1992
B.S. Telecommunications Management w/ emphasis in Telemarketing; Minor in Graphic Design, Business, Communications, Marketing, Electronics, Computer Science, Graphic Design
University of Nebraska at Kearney
CSG Systems, Inc. February 1994 - Present
Skills
Vendor Management, Account Management, Billing Systems, Telecommunications, Process Improvement, Salesforce.com, Sales Operations, Product Management, SaaS, Business Analysis, Business Development, Program Management, Cross-functional Team..., Integration, Strategy, CRM, Enterprise Software, Requirements Analysis, Solution Selling, Management, Leadership, Contract Negotiation, Agile Methodologies, Sales, Professional Services
Education
University of Nebraska-Lincoln 1987 — 1992
BS, Business Administration
Charles Schwab April 2011 - Present
CSG Systems, Inc. July 2005 - January 2011
Policy Studies, Inc. 2004 - 2005
Skills
Process Improvement, Business Analysis
Education
University of Colorado Boulder 1997 — 2000
Accounting
Novozymes September 2010 - Present
CSG Systems, Inc. June 2005 - August 2010
Oriental Trading Company/Fun Express (OTC subsidiary) 1998 - 2005
Skills
Employee Relations, Talent Acquisition, Employee Engagement, Performance Management, Coaching, Employer Branding, Start-ups, Training & Development, Executive Coaching, MBTI, OPQ, Recruitment/Retention, Community Relations, Community Outreach, Onboarding, New Hire Orientations, HR Consulting, University Relations, Social Media, Change Management, Training, Employee Training, HRIS, Leadership Development, Deferred Compensation, Human Resources, Talent Management, Recruiting, Community Development, Workforce Planning, Succession Planning, Organizational Design, Organizational..., Talent Pipelining, Strategic Planning, Workplace Culture, Myers-Briggs Certified, Personnel Management, Employee Benefits, Benefits Administration, Sourcing, Interviews, Technical Recruiting, Hiring, College Recruiting, Screening, Employment Law, Applicant Tracking..., FMLA, Executive Search
Education
Metropolitan Community College
University of Nebraska at Omaha
Hewlett-Packard March 2000 - Present
CSG SYSTEMS, INC 1998 - 2000
FIRST DATA RESOURCES 1997 - 1998
VANGUARD RESEARCH INCORPORATED 1995 - 1996
United States Marine Corps 1985 - 1989
Skills
PMP, Project Portfolio..., PMO, Vendor Management, IT Service Management, ITIL, Program Management, IT Strategy, Service Delivery, Software Project..., Requirements Analysis, Project Delivery, SDLC, Business Analysis, Enterprise Architecture, Web Project Management, Project Management, Cross-functional Team...
Education
CAPITOL COLLEGE, Laurel, MD 1993 — 1995
M.S., Systems Management, May 1995, Information Technology, 3.7
University of Nebraska-Lincoln 1989 — 1991
Bachelor's degree, Business Administration and Management, General, 3.8
CSG SYSTEMS, INC October 1989 - Present
Skills
Integration, Billing Systems, Microsoft SQL Server, Requirements Analysis, Agile Methodologies, SQL, Software Project..., Unix, Vendor Management, Software Development, Databases, SDLC, Team Leadership
Education
University of Nebraska-Lincoln
B.A., Geography
The Fountain Group June 2013 - Present
CSG Systems, Inc. March 2010 - February 2013
First Data Resources June 1994 - March 2002
First Data Resources August 1984 - June 1994
Skills
Vendor Management, Process Improvement, Software Project..., Strategic Partnerships, Project Management, Business Analysis, Account Management, Product Management, SDLC, Solution Selling, Business Development, Mergers & Acquisitions, Strategic Planning, Team Management, Negotiation, Competitive Analysis, New Business Development, Cross-functional Team..., Business Strategy, Product Development, Business Process..., Leadership, Contract Negotiation, Management, Project Planning, Outsourcing, Start-ups, Telecommunications, Integration, Team Leadership, Professional Services, Team Building, Management Consulting, Analysis, Program Management, Change Management, Purchasing, Strategy, Operations Management
Education
Delaware Valley College 1977 — 1978
Lake Brantley High School, Apopka, FL
Philadelphia High School for Girls (graduated)
Seaholm High School, Birmingham, MI
HDR June 2014 - Present
Critigen March 2010 - June 2014
Designs by Choctaw Moon September 2007 - March 2012
Enfuse Magazine 2004 - 2010
National Technology Transfer, Inc March 2006 - March 2008
Superior Brands, Inc June 2005 - March 2006
MidTech Partners, Inc April 2004 - June 2005
CSG Systems, Inc April 2003 - April 2004
Skills
Project Accounting, Accounting Applications, Oracle Financial, PeopleSoft, Microsoft Excel, Microsoft Word, Microsoft Access, Accounts Payable, Accounts Receivable, Access, Invoicing, Budgets, Accounting, SharePoint, Account Reconciliation, Financial Statements, Databases, Data Entry, Customer Service, Time Management, Training, Software Documentation, Forecasting, Analysis, Photoshop
Education
University of Phoenix 2012 — 2015
Bachelor of Applied Science (BASc), Accounting, 4.0
St. Petersburg College 2000 — 2002
AA, Design and Visual Communications, General
CSG International 2001 - Present
CSG Systems, Inc. January 1995 - Present
First Data Resourses December 1989 - December 1994
Computer Check July 1986 - December 1989
Skills
Tax, Sarbanes-Oxley Act, Accounting, Financial Reporting, SEC filings, Income Tax, International Tax, Auditing, CPA, Transfer Pricing, Sarbanes-Oxley, Revenue Recognition, US GAAP, Consolidation, Internal Controls, Business Analysis
Education
University of Nebraska College of Law 1982 — 1985
Doctor of Law (JD)
Arizona State University 1978 — 1982
BS in Accounting, Accounting
Colorado State University May 2015 - Present
Excavating and Plumbing Company June 2013 - February 2015
GlobalScholar August 2009 - March 2013
GlobalScholar 2009 - 2010
CSG Systems, Inc. 2000 - 2003
MCI 1996 - 1999
MCI Telecommunications 1993 - 1996
MCI 1990 - 1993
MCI Telecommunications 1990 - 1993
MCI 1985 - 1989
Skills
Program Management, Software Implementation, Software Project..., Financial Analysis, Process Improvement, Strategic Planning, Leadership, Analysis, Training, SharePoint, Project Management, Integrity, Business Analysis, Salesforce.com, Analytics, Written & Verbal..., Leadership by example, High Reliability, Budget Process, Management, System Administration, Staff Development, Strategic Partnerships, Building Strong..., Financial Accounting, Microsoft Office, Microsoft Excel
Education
Kalamazoo College 1980 — 1982
BA, Business Psychology, Cum Laude
Kalamazoo College
Business Psychology
Siemens Canada March 2015 - Present
Fortress Technology Inc February 2011 - February 2015
CSG Systems Inc May 2010 - February 2011
Pika Technologies Inc May 2008 - April 2010
DEW Engineering May 2007 - September 2007
Skills
Embedded Software, RTOS, Object Oriented Design, Software Design, Software Engineering, Computer Security, C++, Device Drivers, Kernel Drivers, FPGA prototyping, Embedded C, Network Security, Perl, SQL, Shell Scripting, Oracle, Unix, ARM, C, Embedded Systems
Education
Ryerson University 2014 — 2016
Master’s Degree, Computer Engineering
University of Ottawa 2003 — 2008
Bachelor of Applied Sciences, Electrical Engineering (systems option)
First Data Corporation February 2014 - Present
Information Technology Consultant October 2005 - December 2012
Petscape, Incorporated 2001 - 2005
CSG Systems, Inc. 1995 - 2001
ACI Worldwide 1984 - 1995
Skills
Management, Business Analysis, Analysis, Banking, Program Management, Start-ups, Process Improvement, Integration, Strategic Planning, Team Leadership, Product Management, Software Project..., Requirements Analysis, Vendor Management, Sales Operations, Security, SDLC, Enterprise Software
Education
Rockhurst University
Wipro April 2009 - Present
Infocrossing September 2002 - April 2009
CSG Systems Inc. October 1998 - March 2002
Analysts International Corporation (AIC) December 1997 - October 1998
Unix Systems Managers 1992 - 1996
Skills
Unix, SaaS, Integration, PMP, Data Center, Visio, Cloud Computing, IT Strategy, Active Directory, Business Analysis, Disaster Recovery, Windows Server, IT Management, ITIL, SAN, Project Management, Solaris, Servers, Program Management, SDLC, Process Improvement, Virtualization, Security, Linux, Vendor Management, Strategic Planning, Management, Team Building
Education
University of Colorado Boulder 1991 — 1992
Computer/Information Technology Administration and Management
Metropolitan State University of Denver 1989 — 1991
Computer Science
East High School (Denver) 1982 — 1984
High School Diploma
CenturyLink December 2010 - Present
Tata Consultancy Services August 1998 - Present
BT October 2006 - November 2010
BT Ireland November 2004 - September 2006
BT Wholesale February 2004 - October 2004
CSG Systems Inc April 2001 - January 2004
Lucent Technologies Bell Labs December 1999 - March 2001
Emirates October 1998 - November 1999
Skills
Solution Architecture, Global Delivery, Oracle, Software Project..., SDLC, Agile Methodologies, Requirements Analysis, Business Analysis, Enterprise Architecture, Pre-sales, Program Management, Telecommunications, Unix, SOA
Education
SRKR Engg College (Andhra University) 1994 — 1998
B.E, Electrical and Electronics Engg.
Gowtham Jr College, Gudawalli, Vijayawada 1992 — 1994
Intermediate, MPC (Maths, Physics and Chemistry)
Sri Rama Krishna Vidyalayam, Khammam 1982 — 1992
High School
TD Ameritrade July 2014 - Present
TD Ameritrade July 2012 - Present
Lincoln Financial Group through IDEA consulting February 2012 - July 2012
Data Technologies Inc. September 2011 - January 2012
CSG Systems, Inc August 1998 - September 2010
CSG Systems Inc August 1995 - September 1998
CSG Systems Inc February 1991 - August 1995
Skills
Business Analysis, Vendor Management, Requirements Gathering, SDLC, Integration, Software Project..., Agile Methodologies, Requirements Analysis, Scrum, Software Documentation, Software Development, Testing, Process Improvement, Unix, Project Management, Visual Basic, Enterprise Architecture, IT Management, Business Requirements, SOA, Databases, XML
Education
Bellevue University 2009 — 2011
B.S., Business Information Systems
Time Warner Cable January 2013 - Present
Glocent, Inc. November 2005 - October 2012
CSG Systems, Inc. January 2000 - January 2004
Lockheed Martin Space Systems Company August 1988 - January 2000
Skills
Customer Service, Project Management, Change Management, Budget, Negotiation, Process Improvement, Operations Management, Team Leadership, Project Planning, New Business Development, Business Strategy, Coaching, Budgets, Software Development, Outsourcing, SaaS, Software Project..., Program Management, Management, Business Process..., CRM, Business Planning, Vendor Management, Start-ups, Forecasting, Account Management, Entrepreneurship, Leadership, Customer Satisfaction, Cross-functional Team...
Education
Brigham Young University 1983 — 1988
Bachelor of Science (BS), Mechanical Engineering
CSG International July 2013 - Present
CSG International November 2007 - Present
CSG Systems, Inc November 2007 - Present
West Corporation February 1992 - November 2007
West Corporation November 1999 - October 2007
Fremont Family Planning February 1993 - December 1998
Fremont Family Planning February 1991 - October 1998
Skills
Account Management, Business Analysis, Executive Director, Salesforce.com, Solution Selling, SaaS, CRM, Call Center, Direct Sales, Lead Generation, Process Improvement, Vendor Management, Sales, Enterprise Software, Sales Process, Call Centers, Project Management, Management, Customer Retention, Program Management, Integration
Education
University of Nebraska 1982 — 1990
Bachelor of Science; High School Diploma, Business Administration
University of Nebraska at Omaha 1981 — 1990
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
CSG Systems Inc. 1999 - 2011
Skills
COBOL, COBOLII, Visual Basic, C#, .NET, MVS, Roscoe, VSAM, Syncsort, Microsoft Office, VBA, Software Development, Agile Methodologies, C++, Java, SQL, JavaScript, XML, Linux, MySQL
Education
Iowa Western Community College 1997 — 1999
Associate's degree, Computer Programming
Iowa Western Community College 1997 — 1999
Associate's Degree, Computer Programming
Comverse June 2005 - June 2015
CSG Systems Inc May 2002 - August 2005
Lucent Technoloies August 1993 - May 2001
IBM September 1991 - July 1993
AT&T May 1989 - August 1991
Education
New Jersey Institute of Technology 1986 — 1989
Master's degree, Computer Science