CSG International
Industry: Company
DescriptionCSG is a multinational corporation headquartered in Greenwood Village, Colorado. It provides Business Support Systems software and services, primarily to the telecommunications industry. CSG was founded by Neal Hansen as a division of First Data in 1982. Headquarters: Englewood, Colorado, United States Revenue: 752.5 million USD (2015) CEO: Bret C. Griess Subsidiaries: CSG Systems Inc, Intec Telecom Systems,
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CSG International Employees
CSG International November 2014 - Present
First Data Corporation June 2013 - November 2014
CSG Systems 2004 - 2011
First Data December 1998 - September 2004
ITI Marketing Services / APAC 1996 - 1998
The Blackstone Group 1996 - 1996
Campos Construction Company June 1992 - December 1995
Skills
Oracle 11g, Oracle Enterprise..., Oracle RAC, Oracle SQL, Oracle 10g, Oracle 9i, Solaris, AIX 5.x, Oracle Enterprise Linux, Exadata, Oracle..., Databases, Oracle, AIX, Performance Tuning, RMAN, Microsoft SQL Server, HP-UX, SQL Tuning, Sybase, IBM AIX, Oracle Database, Oracle SQL Developer, Enterprise Architecture, SDLC, SQL, Unix
Education
Creighton University 1987 — 1990
Qwest Communications April 2009 - Present
CSG International 2006 - 2009
West Corporation 2002 - 2006
Omaha Medical Supply 1998 - 2002
Skills
Software Development, Unix, SQL, Agile Methodologies, Telecommunications, Microsoft SQL Server, XML, Java, TIBCO, SoapUI, Web Services, Apache Tomcat, Troubleshooting, Integration, Networking, Linux, Databases, SDLC, TCP/IP, MySQL, Perl
Education
University of Nebraska at Omaha
Creighton University
Quality Assurance Specialist - in search of new contracts or opportunities Quality Assurance SpecialistBrandwiseNovember 2013 - March 2014
CenturyLink December 2011 - January 2013
Qwest Software Services April 2001 - December 2011
CSG International 1998 - 2001
TCI - AIT division 1995 - 1998
Mexicana Airlines 1991 - 1995
Mexicana Airlines 1988 - 1991
Skills
QA Engineering, Testing, Testing Process, Testing Tools, Testing Types, System Testing, Development Testing, Telecommunications, Cable Television, Airline Management, Accounting, Unix, SOA, Web Services, XML, CaliberRM, XP, Agile Methodologies, Agile Testing, Quality Center, Databases, SQL*Plus, Microsoft SQL Server, Remedy Software, Application Lifecycle..., Parasoft SOA9, ERD, JMS, Weblogic, TIBCO Rendezvous, Microsoft Applications, Toad 9.0, SnagIt, IBM Rational, Salesforce.com, Oracle SQL, SLDC, Requirements Analysis, Requirements..., Software Quality..., User Acceptance Testing, Test Planning, Web Testing, Load Testing, Functional Testing, Test Effort Estimation, System Integration..., SDLC, CMMI, Test Estimation
Education
City College of San Francisco
De La Salle University
Hewlett-Packard February 2007 - Present
Mercury Interactive June 2003 - January 2007
IQNavigator June 2000 - July 2001
CSG International June 1996 - May 2000
Oracle May 1986 - May 1996
Signetics January 1980 - April 1986
Skills
Pre-sales, Software Sales, HP, Sales Process, People Management, Software Industry, Management
Education
Brigham Young University 1977 — 1986
B.S, Computer Science
CSG International September 2000 - Present
CSG International May 2007 - Present
CSG International January 2005 - April 2007
CSG International October 2000 - January 2005
Skills
Billing Systems, Customer Service, Business Analysis, SaaS, Agile Methodologies, Account Management, SDLC, Product Management, Vendor Management, Telecommunications, Integration, Professional Services, Management, Leadership, CRM, Project Management, Project Planning, Software Project...
Education
University of Nebraska at Omaha 1994 — 1997
Bachelor of Applied Science (B.A.Sc.), Journalism; Political Science and Government
Omaha Conservatory of Music 1985 — 1995
Classically Training Pianist, Brahms, Clementi, Bach, Beethoven, Chopin
Creighton University 1992 — 1994
Communication and Media Studies
Colorado Department of Education April 2015 - Present
Colorado State University 2006 - Present
Colorado State University I/O program October 2006 - April 2015
CSG International April 2014 - September 2014
Colorado State University August 2009 - May 2014
Corvirtus April 2012 - January 2013
CFERT (Colorado Family Education, Resources, & Training) May 2009 - July 2011
Skills
Research, Statistics, Leadership Development, SPSS, Survey Design, Data Analysis, Survey Development, Job Analysis, Research Design, Instructional Design, Exit Surveys, Training, Professional Mentoring, Distance Learning, Talent Assessment, Competency based..., Human Capital Management, Employee Engagement, Talent Management, Performance Management, Organizational..., Management Consulting, HR Consulting, Microsoft Office, Writing, Organizational..., Psychometrics
Education
Colorado State University 2009 — 2014
Ph.D. (expected), Industrial/Organizational Psychology
Colorado State University 2006 — 2009
M.S., Industrial-Organizational Psychology
Washington University in St. Louis 2002 — 2006
B.A., Psychology, Music
CSG International June 2014 - Present
TAC 10 December 2010 - May 2014
Symphony Services September 2010 - December 2010
Proteans Software Solutions September 2008 - August 2010
Skills
.NET, Web Services, ASP.NET, C#, WCF, LINQ, Microsoft SQL Server, JavaScript, XML, jQuery, AJAX, Agile Methodologies, Web Applications, SSRS, Silverlight, WPF, JSON, ADO.NET, WinForms, Scrum, OOP, SQL, HTML5, Backbone.js, Node.js, GruntJS, MVC
Education
Cochin University of Science and Technology 2005 — 2008
B.Tech, Information Technology
M.N Technical Institute,Bangalore 2001 — 2004
Diploma, Information Technology
Alcatel-Lucent Enterprise February 2015 - Present
CSG International February 2010 - December 2014
KPMG November 2005 - July 2009
Assisted Home Hospice Foundation December 2004 - November 2005
QAD March 2001 - August 2004
Moore Emerging Technologies (now NEPS) January 2000 - January 2001
Moore Emerging Technologies (now NEPS) January 1999 - January 2000
Moore Emerging Technologies (now NEPS) September 1996 - December 1999
Xerox Corporation 1991 - 1996
Skills
Segmentation, Trend Analysis, Product Marketing, Marketing Management, Product Launch, Product Management, Product Development, Lead Generation, Marketing Strategy, Direct Marketing, Competitive Analysis, Cross-functional Team..., Market Planning, Consultative Selling, Strategy Development, B2B, Market Research, Solution Selling, Brand Management, Marketing Communications, Leadership, Go-to-market Strategy, Strategy, Marketing, Email Marketing, Management, Integrated Marketing, Account Management, Business Planning, Business Development, Forecasting, Sales, Program Management, Strategic Partnerships, Selling, Pricing, CRM, Salesforce.com
Education
California Lutheran University 1983 — 1985
MBA, International Business
California Lutheran University 2003 — 2004
Post Graduate, Certificate of Mastery, Marketing
University of Redlands
BSBA, Business, Finance
Zurich North America June 2015 - Present
CSG International September 2014 - June 2015
DePaul University May 2014 - May 2015
Zurich North America June 2014 - September 2014
FLEx Lighting LLC October 2013 - June 2014
Zurich North America May 2013 - September 2013
MC Sports August 2010 - August 2012
Skills
Public Speaking, Sales, Management, Information Technology, Microsoft Excel, Problem Solving, Business Analysis, Event Planning, Insurance, Sportswear, Leadership, Access, Microsoft Office, PowerPoint, Social Media, Teamwork, Microsoft Word, Time Management, Soft Skills, Customer Service
Education
DePaul University 2012 — 2016
Bachelor's degree, Information Technology
Illinois State University 2012 — 2012
Lake Zurich High School
Enova International October 2014 - Present
CSG International January 2013 - October 2014
F&I Administration Solutions, LLC December 2011 - December 2012
comScore, Inc. June 2011 - December 2011
Tax Tech India Pvt Ltd August 2009 - March 2010
Skills
SQL, Databases, Microsoft SQL Server, SSRS, XML, Agile Methodologies, Database Administration, JavaScript, MySQL, SDLC, T-SQL, Database Design, Data Warehousing, Scrum, HTML, SSIS, PostgreSQL, Ruby on Rails, Ruby, Linux, Cucumber, RSpec, Github, pgBadger, Amazon RDS, WSDL, JSON
Education
California State University-East Bay 2010 — 2011
MS, Computer Science
Sardar Patel University 2005 — 2009
BE, Information Technology
Oxbow Animal Health October 2014 - Present
CSG International May 2012 - Present
Edward Jones March 2009 - Present
Skills
Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, Financial Analysis, Microsoft Word, Public Speaking, Finance
Education
Concordia University-Seward 2007 — 2011
Bachelor's degree, Accounting and Business/Management
Divine Canine Concepts, LLC March 2007 - Present
CSG International May 2000 - July 2010
First Data Corporation March 1996 - May 2000
CSG International August 1995 - March 1996
West Corporation August 1993 - August 1995
US Software Incorporated March 1992 - September 1992
Skills
IBM Mainframe, Tandem, COBOL
Education
Creighton University
Organizational Communication
DataBility - IBM sponsored 1991 — 1992
Computer Programming Diploma, Computer Programming
Gateway Electronics Institute 1989 — 1990
Computer Programming Diploma, Computer Programming
CSG International December 2013 - Present
ACI Worldwide September 2012 - December 2013
ACI Worldwide August 2009 - October 2012
ACI Worldwide November 2007 - August 2009
Professional Research Consultants May 2003 - November 2007
Skills
Integration, Management, Leadership, Software Development, Requirements Analysis, Software Project..., Consulting, Customer Service, Project Management, Process Improvement
Education
University of Nebraska at Omaha 2005 — 2009
BS in Business Administration, Management and Human Resources (Minor: International Business)
Bellevue University 2011 — 2012
Masters of Science in Management, Management, Project Management
CenturyLink May 2015 - Present
Creighton University August 2014 - Present
Hy-Vee June 2010 - Present
CSG International May 2014 - August 2014
Creighton University September 2013 - May 2014
Mutual of Omaha May 2011 - August 2011
Skills
Leadership, Time Management, Customer Service, PowerPoint, Microsoft Office
Education
Creighton University 2012 — 2016
Bachelor of Science (B.S.), Computer Science, Junior
Omaha North High School 2008 — 2012
CSG International 2013 - Present
CSG International 2012 - 2013
CSG International 2011 - 2012
Layer 51 2009 - 2011
First National Bank of Omaha 2007 - 2009
First National Bank of Omaha 2002 - 2007
First National Bank of Omaha 2000 - 2002
First Data Corporation 1997 - 2000
Absolute Designs 1994 - 1997
Skills
Business Analysis, Disaster Recovery, Enterprise Architecture, Leadership, Requirements Analysis, JavaScript, AJAX, Vendor Management, Agile Methodologies, XML, CSS, SDLC, New Business Development, Integration, SQL, Project Management, IT Strategy, Web Services, Business Process..., Software Project..., Business Intelligence, Product Management, Business Process, Cloud Computing, IT Management, CRM, SOA, Software Development, Unix, SaaS, Architecture, Visio, Requirements Gathering, Solution Architecture, Consulting, Microsoft SQL Server, ITIL, Enterprise Software, E-commerce, Databases, Pre-sales, Security, Data Warehousing, Process Improvement, Scrum, Oracle, PMP, Agile Project Management, Data Center, SharePoint
Education
California State University-Fullerton 1992 — 1995
El Modena High School
Itineris September 2013 - Present
CSG International August 2012 - September 2013
Itron, Inc. April 2007 - August 2012
Colorado State University March 2006 - April 2007
SPL WorldGroup, Inc. February 2005 - March 2006
Orcom/ADS January 1996 - January 2005
Alliance Data 1996 - 2005
Skills
Sales, Training, Requirements Analysis, Project Management, Strategic Planning, Business Development, Process Improvement, Telecommunications, Team Leadership, Business Analysis, Marketing Strategy, Consulting, Pre-sales, Integration, Management, Sales Process, Program Management, Sales Operations, Solution Architecture, Customer Satisfaction, Product Management, Strategy, Troubleshooting, Cross-functional Team...
Education
Colorado State University 2004 — 2006
MBA, Master of Business Administration
Rapport Leadership International 2004 — 2004
Master Grad, Leadership
Linfield College 1992 — 1996
BS, Management
CSG International December 2013 - Present
Volubill May 2010 - December 2013
Intec July 2005 - May 2010
Belle Systems/Digiquant/Intec September 2000 - July 2005
RAMBOLL June 1998 - August 2000
Skills
Solution Architecture, Requirements Gathering, Integration, Telecommunications, Open Source Software, OSS, BSS, Solaris, Telecommunications..., Oracle, Provisioning, Software Development, Requirements Analysis, Pre-sales, Java, C++, Billing Systems, Mobile Devices, Java Enterprise Edition, Project Management, Charging, Shell Scripting, Agile Methodologies, SOA, REST, Business Consultant, Solutions Design, Service Delivery, Customer Facing Roles, Team Leadership, Policy, Rating, Billing, Oracle Database, Web Services, CORBA, RADIUS, Perl, Unix, Linux, Testing, System Architecture, Enterprise Architecture, GSM, Telco, XML
Education
Copenhagen Business College 1996 — 1998
Advanced Computer Studies
Copenhagen Business School 1993 — 1995
Part of M.sc. for Certified Public Accountant, Commercial Law
Copenhagen Business School 1990 — 1993
Bachelor of Science (BS), Economics and Business Administration
Solrød Gymnasium 1987 — 1990
High School, Mathematics/Physics
CSG International April 2013 - Present
Northrop Grumman Corporation September 2010 - November 2012
Omaha Public Schools January 2009 - August 2010
Creighton University May 2008 - October 2008
Creighton University May 2007 - May 2008
Creighton University December 2005 - May 2007
Creighton University February 2005 - December 2005
Skills
Servers, OS X, Troubleshooting, Active Directory, Technical Support, Unix, Software Documentation, Windows, Laptops, Group Policy, Computer Security, Printers, Testing, Python, Training, C#, Norton Ghost, HTML, BladeLogic, Altiris, Netbackup, DeployStudio, iOS, Android, Google Apps, CSS, PHP, XML, Photoshop, Adobe Fireworks, Flash, Dreamweaver, DNS, DHCP, POP3, IMAP, FTP, VPN, Apache, IIS, Open Directory, Mac OS X Server, Operating Systems
Education
Creighton University 2004 — 2008
B.S, Computer Science
CSG International November 2012 - Present
Farm Credit Services of America October 2005 - November 2011
Werner Enterprises March 2000 - September 2005
Skills
Microsoft SQL Server, C#, ASP.NET, TFS, Agile Methodologies, IIS, .NET, SharePoint, VB.NET, Visual Studio, SQL, Silverlight, Agile Project Management, Scrum, WCF, Software Design, SDLC, T-SQL, SSRS, SOA, Database Design, Enterprise Architecture, SSIS, Web Services, ASP.NET MVC, Software Project...
Education
Creighton University 2007 — 2009
MBA, Business/Leadership
Greater Omaha Chamber 2012 — 2013
Leadership Omaha Class 35
Institut des Hautes Etudes Commerciales 1990 — 1995
Bachelor of Science (BS), Accounting and Finance
Amdocs July 2015 - Present
Comverse December 2005 - July 2015
CSG International March 2002 - December 2005
LUCENT TECHNOLOGIES January 1996 - March 2002
AT&T January 1984 - January 1996
Western Electric June 1979 - January 1984
Skills
Telecommunications, GSM, Wireless, IP, VoIP, Mobile Devices, SIP, TCP/IP, Integration, Unix, BSS, LTE, 3G, Linux, System Architecture, ClearCase, SNMP, Technical Support, Customer Support, CDMA, UMTS, Open Source Software, Cellular Communications, 3GPP, System Deployment, Solaris, Testing
Education
Clemson University 1980 — 1983
MEE, Electrical Engineering
Ohio Northern University 1975 — 1979
BSEE
Arlington Local School Arlington Ohio 1962 — 1975
Pontifical Catholic University of Puerto Rico June 2015 - Present
CSG International January 2014 - May 2014
Carnegie Mellon University August 2012 - May 2014
AIESEC Ponce August 2011 - July 2012
Pontifical Catholic University of Puerto Rico August 2007 - May 2012
AIESEC Ponce January 2010 - July 2011
Skills
Java, C++, Visual Basic, HTML + CSS, SQL, Japanese, Spanish, JavaScript, PowerPoint, HTML, Data Analysis, Access, C, Statistics, Software Development, Databases, XML, Research, Linux, Microsoft Office
Education
Carnegie Mellon University 2012 — 2014
Masters, Information Systems Management
Pontifical Catholic University of Puerto Rico 2007 — 2012
Information Systems Management
PeopleNet August 2015 - Present
TradioV Broadcasting July 2007 - Present
Zinna Media Group January 2014 - January 2015
Precision Sample, LLC December 2012 - September 2014
CSG International January 2004 - June 2007
CSG International January 2001 - December 2003
CSG International March 2000 - December 2000
Document Imaging Inc. January 1998 - March 2000
Skills
Sales, Digital Media, Business Relationship..., Strategic Partnerships, Video Production, Social Media, Public Relations, Social Media Marketing, Entertainment, Television, Voice Over, Broadcast, Online Advertising, Film, Radio, Video, Producing, Video Editing, SaaS, Cloud Computing, Consultative Sales..., Consultative Selling..., Enterprise Software, Account Management, Enterprise Content..., Business Development, Leadership, Market Research, Analytics, Product Management, Marketing Research, Marketing, Strategy, Marketing Strategy, Sales Operations, Mobile Devices, Management, Selling, Customer Insight, Lead Generation, New Business Development
Education
Colorado State University
Bachelor of Science (B.S.), Business Management & Marketing
Coastal Copy, LP August 2012 - Present
Casey Marketing Services February 2012 - July 2012
CSG International April 2008 - February 2012
DataProse January 2007 - March 2008
DataProse December 2006 - December 2007
DataProse February 2005 - November 2006
FedEx Office January 2002 - December 2004
KINKO’S July 1999 - December 2001
Skills
Salesforce.com, Excel, EBPP, Bilingual-Spanish, Photoshop, Mobile Marketing, Direct Marketing, Direct Mail, Social Media Marketing, Sales, Marketing, Advertising, Account Management, Microsoft Excel, Sales Process, Business Development, Marketing Management, Strategy, Lead Generation, Marketing Communications
Education
California Polytechnic State University-San Luis Obispo 2002 — 2004
Bachelor of Science Degree, Business Administration
Santa Barbara City College 1999 — 2001
Associate of Arts Degree, Liberal Studies
Bishop Garcia Diego High School 1996 — 1999
TriTech Software Systems March 2012 - Present
CSG International September 1998 - July 2011
WorldCom July 1996 - September 1998
Communication Network Systems January 1995 - July 1996
HomeFed Bank, FSB March 1989 - November 1994
Skills
Telecommunications, VoIP, Integration, IP, Networking, Program Management, Cisco Technologies, SIP, Vendor Management, Active Directory
Education
Cerritos College 1974 — 1977
Math and Science
Assurant Specialty Property May 2013 - Present
CSG International September 2010 - February 2013
Bank of America July 1999 - September 2010
Skills
Customer Service, Data Entry, Oral & Written..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Mail Merge, Training, Insurance, Team Building, Leadership, Outlook, Time Management
Education
Brown Mackie College-Atlanta 2011 — 2013
Associate of Applied Business, Paralegal
Brown Mackie College-Atlanta
Legal Assistant/Paralegal
AvePoint, Inc. January 2011 - Present
AvePoint January 2008 - December 2010
AvePoint July 2005 - December 2007
CSG International March 2002 - June 2005
Lucent Technologies January 2000 - March 2002
Lucent Technologies September 1997 - December 1999
Education
Cornell University 1993 — 1997
Applied and Engineering Physics
CSG International May 2015 - June 2015
ACI Worldwide July 2011 - October 2014
West Corporation July 2008 - August 2011
West Corporation January 2001 - July 2008
West Corporation September 1999 - January 2001
Skills
WebSphere Application..., Oracle Applications, Requirements Analysis, Troubleshooting, Operating Systems, IVR, Virtualization, Linux, Unix, Call Centers, TCP/IP, Telecommunications, Telephony, Java, SQL, VoIP, System Administration, Integration, Networking, Technical Support, Switches, Routing, Data Center, Disaster Recovery, Cisco Technologies, Testing, Servers, Active Directory, Firewalls, VMware
Education
Creighton University 1996 — 1999
BSBA, Management Information Systems
CSG International September 2013 - Present
T-Mobile January 2009 - August 2013
Safeco Insurance January 2008 - December 2008
Verizon September 1996 - January 2008
Skills
Performance Management, Employee Benefits, Talent Management, Workforce Planning, Employee Relations, Succession Planning, Deferred Compensation, Employee Engagement, Human Resources, Executive Compensation..., Strategic HR, HRIS, Leadership, Strategy, Mergers & Acquisitions, Management, Outsourcing, Program Management, Personnel Management, Organizational...
Education
Dallas Baptist University 2000 — 2002
Masters, Business Adminstration
Wayne State College 1990 — 1996
B.S., Health & Wellness
University of Nebraska-Lincoln
CSG International July 2013 - Present
Quantum Workplace January 2013 - June 2013
Creighton University June 2012 - December 2012
Godfather's Pizza National Corporate Headquarters May 2012 - August 2012
TUOHY Furniture Corporation June 2009 - June 2012
Gamma Phi Beta Sorority December 2010 - May 2011
Creighton University September 2010 - May 2011
Skills
Microsoft Word, Microsoft Excel, Marketing Strategy, Public Speaking, Leadership, Adobe Photoshop, Adobe Dreamweaver, Adobe Illustrator, MS Excel Pivot Tables, Pareto Analysis, Email Campaigning, HTML, Wordpress, HubSpot, Microsoft PowerPoint, JMP, Microsoft Outlook, Marketing Communications, Sales Genie, Fishbowl, Photoshop, Illustrator, PowerPoint, Social Media Marketing, WordPress, Outlook, Teamwork, Market Research, Lead Generation
Education
Creighton University 2009 — 2013
BSBA, Marketing, Digital Media and Design
Florence University of the Arts 2011 — 2011
Business and design
Solstice Mobile September 2013 - Present
Indy Elite Lacrosse, LLC June 2010 - Present
CSG International September 2012 - September 2013
DIGIOP April 2012 - August 2012
Zionsville Community Schools February 2010 - May 2012
iGuide Robotics, Inc February 2010 - March 2012
Cal Poly San Luis Obispo June 2009 - September 2009
Interactive Intelligence July 2008 - September 2008
Scott A. Jones Household June 2007 - September 2007
WebMD June 2006 - September 2006
Skills
Linux, Robot Operating System, C++, Objective-C, iOS development, C, Java, MySQL, PHP, Visual C#, Active Directory, Exchange Server, Wireless Networking, Routers, Sockets, Windows, Software Development, .NET, ASP.NET, Microsoft Exchange, Operating Systems, Software Design, C#
Education
California Polytechnic State University-San Luis Obispo 2005 — 2009
BS, Computer Engineering
Pike High School 2001 — 2005
High School Diploma
West Corporation August 2013 - Present
Solutionary April 2012 - August 2013
CSG International March 1999 - December 2011
CSG International May 2000 - January 2005
CSG International March 1999 - May 2000
Telvent DTN January 1993 - February 1999
Skills
Customer Service, SQL, Troubleshooting, Sales Support, Managerial Experience, Data Analysis
Education
University of Nebraska at Omaha 1989 — 1992
Bachelor of Science, Management and Marketing
Creighton University 1987 — 1989
undergraduate studies
St Joseph High School 1983 — 1987
AAA Auto August 2013 - Present
It's Just Jewelry March 2013 - Present
HA Advantage April 2012 - May 2013
Nebraska Furniture Mart July 2010 - October 2011
Women's Build June 2009 - November 2009
Career Advisor May 2009 - November 2009
FirstComp Insurance October 2008 - June 2009
CSG International November 2007 - June 2008
Cox Communications September 2003 - June 2005
APAC August 2001 - September 2003
Skills
Customer Service, Customer Relations, Merchandising, Outlook, Word, Time Management, Microsoft Word, Troubleshooting, Team Building, Inventory Management, Sales, Marketing, Lead Generation, Email Marketing, Retail, Fashion Jewelry, Start-ups, Customer Satisfaction, Direct Sales, Social Networking, Logistics, Microsoft Office, Retail Sales, Leadership
Education
Bellevue University 2007 — 2009
BS, Marketing Management
Metropolitan Community College 2002 — 2006
AAS, Business
CSG International July 2014 - Present
Google Motorola Mobility May 2013 - July 2014
Synvata LLC March 2012 - September 2012
Skills
Visio, PowerPoint, SQL, MS Project, Testing, Microsoft Office, Access, Microsoft Excel, HTML, Microsoft Word, SharePoint, Data Analysis, Customer Service, Software Documentation, JavaScript, Business Analysis, Oracle, PHP, Agile Methodologies, Microsoft SQL Server, Databases, Software Quality..., Test Planning
Education
University of Illinois at Chicago 2010 — 2012
Bachelor, Managing Information Science
College of DuPage 2008 — 2010
Bachelor's degree, Management Information Systems, General
CSG International August 2014 - Present
Farm Credit Services of America June 2014 - August 2014
Sogeti March 2013 - August 2014
American Title, Inc. April 2014 - June 2014
Farm Credit Services of America March 2013 - April 2014
LSI Corporation June 2011 - March 2013
Bold Technologies December 2010 - June 2011
Boecore, Inc. November 2008 - December 2010
Boecore, Inc. August 2007 - November 2008
Easy Dispatch, Inc. December 2005 - August 2007
Skills
Object Oriented Design, C#, ASP.NET, .NET, Agile Methodologies, Technical Leadership, Team Leadership, Software Engineering, Databases, Process Improvement, WCF, Entity Framework, Web Services, ASP.NET MVC, Workflow, WFF, JavaScript, CSS, HTML, N-tier, Unit Testing, IoC, Enterprise Library, IIS, Testing, Microsoft SQL Server, SQL, SharePoint, Scrum, Java, Architecture, Web Applications, System Architecture, Visual Studio, T-SQL, Technical Writing, Technical Documentation, Architectures
Education
University of Nebraska at Omaha 2014 — 2016
Master's Degree, Management Information Systems, General
Colorado State University-Pueblo 2004 — 2007
Bachelor of Science, Computer Information Systems
CSG International March 2014 - Present
CSG International June 2013 - March 2014
CSG International April 2006 - July 2013
CSG International August 2004 - April 2006
Skills
Business Analysis, Project Management, Communication, Strategic Communications, Solution Implementation, Communication Skills, Customer Service, Customer Satisfaction, Customer Insight, Customer Engagement, Long-term Customer..., Project Planning, PowerPoint, Microsoft Word, Microsoft Excel, Testing, Requirements Gathering, Analysis, Salesforce.com, Software Project..., Process Improvement, Billing Systems, Vendor Management
Education
Bellevue University
CSG International September 2014 - Present
InSearch Staffing contracted with CSG international May 2014 - September 2014
Hemphill Staffing and Recruiting temporary with The Alliance Group December 2013 - May 2014
North Hills Community Outreach January 2005 - July 2013
Pritsker Corporation 1995 - 1996
Purdue University September 1984 - May 1989
Conoco, Inc. June 1981 - May 1984
Skills
Microsoft Office, Programming, HR Policies, Systems Analysis, Leadership, Nonprofits, Volunteer Management, Customer Service, Program Development, Community Outreach, Networking, Social Media, Microsoft Excel, Strategic Planning, Microsoft Word
Education
Kansas State University 1977 — 1981
Bachelor's degree, Computer Science
Community College of Allegheny County 2003 — 2004
Certificate of Systems Analysis/Programming, Computer and Information Sciences and Support Services
CSG International June 2013 - Present
Cognizant Technology Solutions January 2007 - June 2013
Cognizant Technology Solutions January 2007 - June 2013
Cognizant 2007 - June 2013
Skills
IT Strategy, Requirements Analysis, Software Project..., SDLC, Business Analysis, Integration, Requirements Gathering, Business Process Design, Business Process, Enterprise Architecture, SOA, Business Intelligence, Business Transformation, PMO, Solution Architecture, Consulting, Program Management, Vendor Management
Education
Colorado State University 1980 — 1984
CSG International February 2014 - Present
Envision-3 June 2013 - February 2014
Printing Arts June 2012 - May 2013
Yorke Printe Shoppe June 2009 - June 2012
IPC Print Services May 2008 - August 2008
Dynamic Printing Source April 2006 - August 2007
Skills
Direct Mail, Brochures, Print Management, InDesign, Offset Printing, Pre-press, Variable Data Printing, Print Estimating, Bindery, Color Management, Digital Printing, QuarkXPress, Print, Catalogs, Print On Demand, Flexo, Color Correction, Graphic Arts, Inkjet, Labels, Proof, Typesetting, Wide Format Printing
Education
Ferris State University 2007 — 2009
B.S., Printing Management
College of DuPage
Associate of Arts and Sciences (AAS), Graphic Arts- Web Publishing
CSG International September 2015 - Present
Modern Banking Systems September 2014 - September 2015
ProfitStars June 2004 - July 2014
ITXC (now Tata Communications) June 1999 - May 2004
Platinum Technology (now Computer Associates) November 1998 - June 1999
Voxware March 1997 - November 1998
Skills
C#, .Net, WPF, XAML, ASP.Net MVC, ASP.Net Web API, HTML5, JavaScript, jQuery, CSS, Bootstrap, knockout.js, Entity Framework, SQL Server, WCF, Unity, Dependency Injection, LINQ, Prism, MSTest, nUnit, HTTP, TFS, Git, WiX, AQTime, Balsamiq, DotCover, ReSharper, SaaS, SOA, Software Development, Agile Methodologies, Refactoring, Test Driven Development, Team Leadership, Technical Leadership, Product Development, Requirements Analysis, User Interface Design, Strategy, Extreme Programming, Commercial Software, Strategy Development, Tactical Planning, UI Design, Scrum, .NET
Education
Brandon University 1974 — 1979
Bachelor of Music
Intrawest March 2015 - Present
ViaWest March 2014 - March 2015
ViaWest August 2013 - March 2014
ViaWest August 2011 - August 2013
CSG International October 2008 - August 2011
CSG Systems October 2006 - October 2008
CSG Systems October 2003 - October 2006
CSG Systems August 2002 - October 2003
CSG Systems / Lucent Technologies September 1999 - August 2002
University of California, Irvine - Office of Academic Computing April 1998 - August 1999
Skills
Disaster Recovery, Data Center, Storage, VMware, Cloud Computing, SAN, NetApp, System Administration, Storage Area Networks, Solaris, Firewalls, NAS, Security, Unix, Virtualization, HP-UX, Citrix, Identity Management, Netbackup, Visio, DNS, Servers, Red Hat Linux, EMC Storage, Architecture, IIS, ITIL, Integration, SaaS, Active Directory, Operating Systems, Networking, High Availability, Team Leadership, iSCSI, Architectures, vCloud, Unix Administration, VMware vCloud Director, VMware SRM, Agile Methodologies, Financial Modeling, Vendor Relations
Education
University of Colorado at Boulder - Leeds School of Business 2008 — 2011
MBA, Finance, General
University of California, Irvine 1985 — 1991
BA, Psychology
California State University-Long Beach 1987 — 1988
Valmont Industries February 2014 - Present
Blue Moon Fitness March 2004 - Present
CSG International May 2009 - January 2014
CSG International April 2007 - February 2009
CSG International June 2004 - April 2007
CSG International November 2001 - June 2004
CSG International May 2001 - September 2001
Skills
Product Management, Product Marketing, Business Analysis, Agile Methodologies, SDLC, Account Management, Requirements Gathering, Requirements Analysis, Process Improvement, Program Management, Vendor Management, Integration, Software Project...
Education
Bellevue University 2000 — 2002
BS, Marketing Management
Boston University 1992 — 1995
CSG International September 2015 - Present
idea5, inc June 2013 - September 2015
Millard Refrigerated Services May 2012 - June 2013
Streck Laboratories July 2011 - May 2012
Bass & Associates September 2011 - December 2011
iNet Solutions Group, Inc. July 2007 - July 2011
SITEL Corporation 1999 - 2007
Skills
.NET, jQuery, ASP.NET, Microsoft SQL Server, C#, Web Development, Web Applications, VB.NET, Programming, HTML 5, SQL, Visual Basic, JavaScript, PHP, CSS, T-SQL, User Experience, ASP.NET MVC, Business Analysis, XML, Testing, Databases, Visual Studio, WordPress, IIS, ADO.NET, SDLC, Java, LINQ, AJAX, Database Design, Stored Procedures, Software Engineering, NUnit, Node.js, Backbone.js, MySQL, Debian, MongoDB, Subversion, Marionette, SASS, Webpack, Docker, Gulp, Scrum, ElasticSearch, ReactJS, Linux, The Force
Education
Colorado Technical University 2009 — 2012
BSIT, Software Systems Engineering
University of Nebraska-Lincoln 1987 — 1989
Math, Computer Science, Theatre
Omaha Central High School 1984 — 1987
CSG International Accounting/HR AssistantWhitehouse Post ProductionAugust 2005 - January 2010
Education
Bowling Green State University 1990 — 1994
BAC, Communications/Theatre
CSG International January 2013 - Present
NetCracker April 2010 - November 2012
Amdocs (Formerly DST Innovis) July 2005 - May 2010
DST Innovis (Acquired by Amdocs) 2002 - 2005
InfoDirections January 1996 - September 2002
Intelechoice February 1995 - January 1996
HSBC 1986 - 1990
Skills
Marketing, Organizational..., Product Management, Strategic Planning, Business Planning, Business Process..., Continuous Improvement, Public Relations, Requirements Management, Solutions Marketing, Solution Selling, Leadership, Cross-functional Team..., Strategic Leadership, Telecommunications, Go-to-market Strategy, Pre-sales, Thought Leadership
Education
Bryant & Stratton College 1983 — 1985
AAS
State University of New York College at Buffalo 1979 — 1983
BS
BJSS September 2015 - Present
CSG International January 2012 - September 2015
DevNext, Inc January 2010 - January 2012
Ross Design Services September 2007 - January 2012
ITT Industries May 2006 - August 2006
Skills
C#, ASP.NET, VB.NET, C++, MySQL, PHP, JavaScript, SSRS, HTML5, XML, TCP/IP, UDP, MSSQL Server 2008, MSSQL Server 2012
Education
Penn State University 2008 — 2009
M.S., Computer Science and Engineering
Cedarville University 2003 — 2007
B.S., Computer Engineering
Restoration Hardware June 2013 - Present
CSG International February 2012 - June 2013
Best Buy Geek Squad September 2012 - April 2013
CVS Caremark Corporation July 2008 - February 2012
Synergy Consulting of East Texas January 2002 - July 2008
Argon Medical January 1992 - January 2002
Skills
MCTS, Microsoft Certified..., VMware, Active Directory, Group Policy, DNS, DHCP, Servers, Windows 7, System Deployment, Hardware Support, SharePoint, Network Security, TCP/IP, VMware ESX, Windows 8, Microsoft Certified..., MCITP, Unix Operating Systems, Unix Shell Scripting, Progress 4GL, RDBMS, Oracle, Database Administration, Data Conversion, Manufacturing, Distribution Center..., Hardware Diagnostics, Desktop Administration, Desktop Deployment, Desktop Support..., QAD, Mfg Pro, WMS Implementations, Microsoft Office, Computer Hardware, Mergers & Acquisitions, Software Installation, LAN-WAN, Technical Support
Education
West Mesquite High School 1980 — 1984
Diploma, General Studies
Colorado Technical University
Business Administration, Information Technology
CSG International November 2013 - Present
CSG Systems August 2010 - October 2013
Comcast 2007 - 2010
Skills
Salesforce.com, Telecommunications, Solution Selling, Call Center, Training, Account Management, Team Leadership, Customer Service, Sales Process, Leadership, Call Centers, CRM
Education
Buena Vista University 1999 — 2001
Bachelors of Science
First Data Corporation April 2015 - Present
CSG International January 2011 - December 2014
Intec Billing Inc. September 2008 - December 2010
Intec Billing Inc. September 2004 - September 2008
Intec Telecom Systems April 2003 - September 2004
Intec Telecom Systems January 2000 - April 2003
Skills
Management, Leadership, Enterprise Software, Business Analysis, Solution Architecture, Sales Operations, Requirements Analysis, Business Intelligence, Business Process, Pre-sales, Telecommunications, Process Improvement, Service Delivery, Continuous Improvement, Business Process..., Outsourcing, Vendor Management, Team Building, Cross-functional Team..., CRM
Education
Bournemouth University 1995 — 1998
BSc. Hons., Business Information Technology, Second Class Honours (Upper Division)
Saggezza March 2015 - Present
CSG International January 2014 - January 2015
OCC (Tek Systems) October 2013 - January 2014
Huron Consulting Group January 2013 - October 2013
Capsim Management Simulations Inc. July 2011 - November 2012
Capsim Management Simulations Inc. July 2011 - July 2012
Hub Group September 2011 - December 2011
Clearwire October 2009 - April 2011
Skills
Testing, Selenium Testing, Selenium WebDriver, Cucumber, Oracle SQL Developer, SQL, Databases, Capybara, Microsoft Office, Troubleshooting, Quality Assurance, Access, Management, HTML, Microsoft Excel, Process Improvement, Data Analysis, CRM, Software Development, Team Leadership, Microsoft Word, Business Analysis, Visio, Teamwork, Software Documentation, JavaScript, Technical Support, Windows, SharePoint, Test Planning, Customer Relations, Microsoft SQL Server, SDLC, Test Automation, SPSS, Public Speaking, CSS, Visual Basic, System Administration, Ruby on Rails, JIRA, Eclipse, Watir, Java, Visual Studio, Ecl, Capacity Planning, TOAD, DataPump
Education
DePaul University 2010 — 2013
Bachelor of Commerce (B.Com.), Management Information Systems
College of DuPage 2006 — 2008
CSG International July 2010 - Present
Accenture June 2005 - June 2010
Chicago Board of Trade May 2002 - June 2005
Arthur Andersen 1999 - 2002
Skills
Software Project..., Software Development, Integration, SDLC, Business Analysis, SQL, PL/SQL, Microsoft SQL Server, Oracle, XML, Web Services, Data Warehousing
Education
DePaul University 2005 — 2007
Master of Science (M.S.), Computer Science
University of Illinois at Chicago 1997 — 2001
Bachelor of Science (B.S.), Information and Decision Sciences
CSG International January 2009 - Present
CSG International October 2004 - January 2009
Commercial Federal Bank January 2001 - June 2004
Skills
Information Technology..., Auditing & Risk..., Accounting, Information Security...
Education
Creighton University 1991 — 1994
MCSM, Masters - Computer Systems Management
University of Nebraska at Kearney 1978 — 1983
Bachelor of Science, Business Administration - Emphasis Marketing
ACI Worldwide October 2012 - Present
CSG International July 2006 - October 2012
First Data Corporation February 1998 - July 2006
Skills
cobol, database, COBOL, SDLC, Software Development, SQL, DB2, Requirements Analysis, Database Design, Unix, Databases, PL/SQL, Systems Analysis, Visio, Crystal Reports, Oracle, Requirements Gathering
Education
Creighton University 1997 — 1998
Associate's degree, cobol programming
methodist college of nursing 1990 — 1993
nursing
Metropolitan Community College 1989 — 1991
pre-requisites
University of Nebraska at Omaha 1988 — 1990
pre-requisites
CSG International April 2013 - Present
Strategic Professional Resources Inc. January 2013 - April 2013
Lockheed Martin January 2003 - January 2013
Skills
Java, Agile Project Management, Scrum, Web Applications, Software Development, GWT, Ext JS, GXT, SQL, HTML, JavaScript, Earned Value Management, CAM, JPA, Subversion, Atlassian JIRA, Eclipse, Spring, Software Development..., Java Enterprise Edition, Fortify, Requirements Analysis, Software Engineering, Systems Engineering, SDLC
Education
Colorado State University 2001 — 2002
BS, Computer Science
Iowa State University 1997 — 2001
Computer Science
NES - New England Systems July 2012 - Present
IQ Associates Inc. February 2009 - Present
CSG International November 2012 - April 2013
Fresenius Medical Care 2009 - October 2012
IQ Associates 2009 - February 2010
Cambridge Interactive Development Corp September 2007 - March 2009
(General) Electric Insurance October 2005 - September 2007
Allmerica Financial May 2005 - October 2005
Harte-Hanks Data Technologies 2004 - 2005
AIR Worldwide 2003 - 2004
Skills
Netezza, Customer Relations, Team Building, Systems Engineering, Data Warehousing, Database Design, Performance Engineering, big data, Oracle, GIS, High Performance..., CRM software, Predictive Analytics, Big Data, CRM, Data Architecture, Business Intelligence, ETL, Customer Service, PowerPoint, Data Modeling, Data Quality, Data Integration, Enterprise Architecture, Software Development, SDLC, Integration, Databases, Architecture, Enterprise Software, Data Warehouse..., Business Objects, SOA, Analytics, SSIS, T-SQL, Microsoft SQL Server, Data Mining, Informatica, Dimensional Modeling, Master Data Management, Architectures
Education
Colorado Technical University 1992 — 1994
MSCS, Comp Sci/ Systems Engineering
Rollins College 1981 — 1984
BS, Math & Comp Science
Cloud Foundry Foundation February 2015 - Present
Pivotal Software, Inc. July 2014 - Present
Pivotal Software, Inc. April 2013 - June 2014
VMware July 2012 - April 2013
Engine Yard November 2009 - June 2012
Sputnik Ecommerce Systems February 2006 - October 2008
Ticketmaster Entertainment July 2004 - February 2006
CSG International December 1999 - August 2002
MIT Media Lab June 1996 - September 1999
Skills
Product Management, Vendor Management, Linux System..., Agile Project Management, User Experience, SDLC, Databases, Process Optimization, Web Applications, Unix, Linux, Mobile Applications, Project Management, SaaS, Quality Assurance, Data Center, Financial Analysis, Cloud Computing, Cross-functional Team..., Agile Methodologies, Ruby, Managed Services, Perl, Professional Services, Software Project..., Ruby on Rails, E-commerce, Business Intelligence, System Deployment, IaaS, Software Development, PaaS, Distributed Systems, Go-to-market Strategy, Enterprise Software, Enterprise Architecture, Scrum, Testing, Start-ups, Software Documentation, Product Marketing, Mobile Devices, Integration, Scalability, Sales Enablement, Troubleshooting, Strategic Partnerships, Git, Virtualization, Open Source
Education
Massachusetts Institute of Technology 1991 — 1999
BS, Management Science
Cabrillo College 1990 — 1991
Productive Edge, LLC. December 2013 - Present
CSG International September 2012 - November 2013
Eagle Seven, LLC March 2008 - January 2012
US Army November 2003 - December 2007
DeepGreenBank.com May 2001 - December 2001
Skills
End-to-End Project..., Software Project..., Agile Project Management, Vendor Relations, C/C++ STL, Problem Solving, Microsoft Office, MS Project, Project Planning, International Project..., Strategic Planning, Process Design/Redesign, Change Management, Cross-functional Team..., Productivity, Operational Efficiency, Leadership Development, Hands-on Training, Financial Sector..., XML, Vendor Management
Education
Case Western Reserve University 1996 — 2002
Bachelors of Science, Computer Science
CSG International July 2012 - Present
Ecocion May 2012 - June 2012
Outdoor Recreation Center January 2008 - May 2012
ReadyTalk December 2011 - January 2012
ReadyTalk May 2011 - August 2011
Skills
Visual Basic, Java, JavaScript, Linux, C#, Python, SQL, C/C++ STL, PHP, ActionScript, HTML, Ruby, Windows, LINQ, Databases
Education
Colorado School of Mines 2007 — 2012
Bachelor of Science (BS), Computer Science
CSG International May 2013 - Present
Kiewit July 2008 - February 2010
Kiewit June 2004 - June 2008
Kiewit December 2001 - August 2003
Kiewit May 2001 - December 2001
Kiewit January 2001 - May 2001
Kiewit June 1999 - December 2000
Education
Metropolitan Community College 2003 — 2013
Accounting and Finance
Bellevue University 1997 — 1999
Social Sciences
CSG International August 2014 - Present
GoHealth November 2010 - June 2014
GoHealth October 2009 - November 2010
Skills
Scrum, Agile, Agile Methodologies, Test Planning, Process Improvement, Software Documentation, Business Analysis, Requirements Gathering, Project Management, Waterfall, Test Strategy, Quality Assurance, Management, Test Cases, Team Leadership, SDLC
Education
University of Illinois at Chicago 2007 — 2009
Bachelors, Finance
DePaul University
Project Management
Level Up Development August 2015 - Present
Luther Consulting, LLC June 2012 - August 2015
Colorado State University August 2007 - May 2012
CSG International April 2010 - September 2010
Skills
Statistics, Research, Survey Design, Quantitative Research, SPSS, Industrial /..., Psychology, Psychometrics, Organizational..., User Experience, User Interface Design, University Teaching, Workplace Psychology, CSS3, HTML 5, Data Visualization, Rapid Prototyping, Agile Web Development, Scrum, Sketch App, OmniGraffle, User Research, Contextual Inquiry, jQuery, JavaScript, D3.js, Google Maps API, JIRA, Adobe Fireworks, Logic Pro, Github, Mercurial, Sass, Bootstrap, 360 Feedback, Performance Appraisal, Training Needs Analysis, Structured Interviews
Education
Colorado State University 2007 — 2012
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
Indiana University-Purdue University at Indianapolis 2005 — 2007
Master of Science (M.S.), Industrial and Organizational Psychology
Butler University 2001 — 2005
Bachelor of Science (B.S.), Psychology
CSG International Release ManagerCSG InternationalJanuary 2014 - Present
CSG International August 2006 - Present
Skills
Change Management, Business Analysis, Integration, Requirements Analysis, Management, SDLC, Business Process, Program Management, Software Project..., Process Improvement, Agile Methodologies
Education
Bellevue University 2004 — 2006
Bachelor's degree, International Business
Bellevue University
Bachelor's degree, International Business
Daugherty Business Solutions February 2014 - Present
CSG International March 2005 - December 2013
VERIZON BUSINESS (formerly MCI) September 2004 - March 2005
ATOS ORIGIN (formerly SchlumbergerSema/LHS) October 1998 - August 2004
Alltel Information Services September 1997 - September 1998
University of Florida August 1995 - August 1997
Skills
Program Management, Telecommunications, PMP, Business Analysis, Leadership, Cross-functional Team..., Management, Integration, Wireless, Software Project..., BSS, SQL, Team Management, Budgets, Agile Methodologies, Scrum
Education
University of Florida 1995 — 1997
Master of Science (MS), Computer and Information Sciences
Bilkent University 1991 — 1995
Bachelor of Science (BS), Computer Engineering and Information Sciences
The Northridge Group 2012 - 2014
Paro Consulting, LLC 2011 - 2014
CSG International 2009 - 2011
ADVA Optical Networking 2008 - 2009
Tellabs 1999 - 2008
Telcordia Technologies 1995 - 1999
ComSonics, Inc. 1993 - 1995
Texscan, Inc 1992 - 1993
Swiderski Electronics 1989 - 1992
Bonnville international 1981 - 1983
Skills
Consultative Selling, Solution Selling, Value Selling, Contract Negotiation, Strategic Planning, Sales Management, Leading Sales, Team Leadership, Individual Contributor, Problem Solving, New Business Development, Cable, MSO, Broadband, Telecommunications, Professional Services, Salesforce.com, Sales, Selling, CRM, Management, Cables, Cross-functional Team..., Wireless, Vendor Management, VoIP, Strategic Partnerships, Strategy, Mobile Devices, Leadership, Product Management, Executive Management, Management Consulting, Managed Services, Networking, Business Development, Program Management, Integration, Account Management, Sales Process, Direct Sales
Education
Columbia College Chicago 1981 — 1983
Bachelor’s Degree, Communications
University of Kansas 1978 — 1981
Communications
CSG International October 2008 - Present
Intec Telecom Systems May 2005 - September 2008
AT&T June 1984 - December 2004
Education
Villanova University 2006 — 2006
Masters Certification in Organization Leadership
The George Washington University 1996 — 1998
Masters Certificate
Bucknell University 1980 — 1984
BSBA
Brockport Central School District
Comverse December 2005 - Present
CSG International February 2002 - December 2005
Alcatel-Lucent March 1999 - February 2002
Kenan Systems August 1997 - March 1999
Skills
Oracle, Weblogic, Apache, Telecommunications, SDLC, Unix, SQL, Enterprise Software, JBoss Application Server, Shell Scripting, BSS, Integration, PL/SQL, Software Development, Open Source Software, Quality Assurance, ClearCase, Unix Shell Scripting, Analysis, Linux, WebLogic, Testing
Education
Clemson University
Master's Degree, Environmental Systems Engineering
Indian Institute of Technology, Madras
Bachelor's Degree, Civil Engineering
Old Dominion University
Computer Science
CSG International February 2015 - Present
CSG International June 2012 - January 2015
Scientific Games June 2008 - June 2012
AT&T January 2007 - May 2008
Equifax August 2006 - December 2006
Cingular Wireless February 2005 - August 2006
Samsung Electronics December 2003 - November 2004
CSR July 2003 - November 2003
Motorola Mobile Devices January 2000 - June 2003
Skills
Good Analytical Skiils, C, C++, Telecommunications, Agile, Software Design, Root Cause Analysis, Business Analysis, Problem Solving, Software Development..., Software Engineering, System Architecture, Business Strategy, Java, J2EE, Python, Analytical Skills, Architecture, Software Development, Agile Methodologies, Java Enterprise Edition, Cloud Computing, Spring, SDLC, Architectures
Education
Reinhardt College 2010 — 2012
MBA, Business Administration
Illinois Institute of Technology 2001 — 2002
Masters, Telecommunication Software
Birla Institute of Technology and Science 1996 — 2000
Bachelor of Engineering (Hons.), Electrical and Electronics
First Data Corporation March 2015 - Present
West Corporation March 2013 - August 2014
CSG International January 2000 - December 2012
Sitel May 1998 - October 1999
US Air Force 1977 - 1998
Skills
Billing Systems, Telecommunications, Training Delivery, Training, Instructional Design, Change Management, Team Leadership, Team Building, Instructor-led Training, E-Learning, Customer Satisfaction, Customer Service, Microsoft Office, Blended Learning, Technical Product..., Call Centers, Technical Training, Visio, Employee Training, Hands-on Training, Business Analysis, Learning Management..., Leadership, Customer Retention, Coaching, Troubleshooting, Process Improvement, SharePoint, Needs Analysis, CRM, Program Management, Vendor Management, Salesforce.com
Education
Bellevue University 1996 — 1998
B.S, Management
CSG International November 2011 - Present
CSG International, Inc. April 2007 - November 2011
CSG Systems May 2004 - April 2007
Skills
Billing Systems, Business Analysis, Agile Methodologies, Software Project..., Requirements Analysis, Telecommunications..., Requirements Gathering, Integration, User Acceptance Testing, SQL, Team Leadership, Testing, SDLC, Visio, Product Management, Software Development, Unix, Professional Services, Solution Architecture, Business Requirements, SOA, Telecommunications, Software Documentation, System Testing, Oracle
Education
University of Nebraska at Omaha 1977 — 1980
SpecialEducation/Elementary Education
Dana College 1975 — 1976
English/Education
CSG International July 2010 - Present
Equinox June 2009 - November 2010
Accenture March 2001 - November 2008
Hewitt Associates 1998 - 2000
Skills
Program Management, Requirements Analysis, Business Analysis, Process Improvement, Change Management, PMO, Business Process, Software Project..., SQL, Business Intelligence, Integration, Project Management
Education
Bradley University 1994 — 1998
Bachelor of Science, Business Management
CSG International March 2013 - Present
CSG International January 2011 - March 2013
CSG Systems December 2009 - January 2011
Prairie Interactive Messaging; A CSG Company January 2008 - November 2009
CSG Systems January 2003 - January 2008
CSG Systems March 1997 - January 2004
Deloitte & Touche LLP 1995 - 1997
Intellitek, INC 1992 - 1995
Arthur Andersen LLP 1988 - 1993
Skills
Program Management, Agile, Team Leadership, Billing Systems, Visio, Strategic Planning, Process Improvement, Quality Assurance, Agile Methodologies, Strategy, Business Analysis, Software Development, Disaster Recovery, Vendor Management, Software Project..., Business Process, SaaS, Project Management, Integration, IT Management, SDLC, SQL, Product Management, Management, Requirements Analysis, Requirements Gathering, Software Documentation, Business Process..., MS Project, IT Strategy, Telecommunications, Cross-functional Team..., Change Management, Consulting, PMO, Enterprise Architecture
Education
Creighton University 1986 — 1988
BSBA - Accounting, Accounting and Finance
Creighton University 1980 — 1983
Bachelor of Science (BS), Mathematics
St. Paul's High School 1978 — 1980
High School Diploma
CSG Systems February 2006 - Present
CSG International February 2005 - June 2006
Nebraska Orthopaedic Associates June 2004 - February 2005
The Richdale Group December 2003 - April 2004
Skills
Solution Selling, Account Management, Strategic Partnerships, Direct Sales, Salesforce.com, Product Management, Lead Generation, SaaS, Telecommunications, Professional Services, Sales, Marketing Strategy, Product Marketing, CRM, New Business Development, Enterprise Software, Strategy, Go-to-market Strategy, Integration, Cross-functional Team..., Sales Management, Process Improvement, Business Analysis, Customer Experience, Print Production, B2B Marketing, Customer Acquisition, Customer Retention, Marketing, Negotiation
Education
Briar Cliff University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
CSG International December 2012 - Present
The Nebraska Medical Center December 2011 - November 2012
The Nebraska Medical Center April 2008 - December 2011
ACI Worldwide March 2002 - April 2008
ConAgra Foods 1998 - 2002
Skills
SQL, Requirements Analysis, Payment Systems, Accounting, Software Development, Agile Methodologies, Software Project..., Unix, SDLC, Microsoft SQL Server, Business Analysis, Integration, Java, Requirements Gathering, Unix Shell Scripting, Databases, XML, Business Intelligence
Education
Clarkson College
Post Graduate Certificate, Healthcare Administration
Denison University
Bachelor of Arts (B.A.), Economics
The University of Dallas
Master of Business Administration (MBA), MIS
The University of Texas at Dallas
Master of Science (M.S.), Accounting
Omaha Area Natural Parents January 2014 - Present
House Officers Association Alliance May 2012 - Present
CSG International August 2010 - March 2013
Millard Refrigerated Services June 2010 - July 2010
Amazon.com February 2008 - June 2010
Franchise Concepts Unlimited August 2006 - February 2008
SEI, LLC June 2005 - May 2006
Wells Fargo Home Mortgage August 2003 - June 2005
Skills
Performance Management, Employee Relations, Interviewing, HR Policies, Organizational..., Employment Law, Leadership Development, Talent Acquisition, Talent Management, Change Management, Onboarding, HRIS, Human Resources, Interviews, Recruiting
Education
College of Saint Benedict 2000 — 2003
BA
CSG International January 2014 - Present
CSG International December 2010 - December 2013
Intec July 2006 - December 2010
Comverse October 2005 - July 2006
CSG Systems March 2002 - October 2005
Lucent Technologies July 2000 - August 2001
Sundyne Corporation October 1995 - July 2000
Fina Oil and Chemical May 1994 - October 1995
Skills
Telecommunications, Solution Selling, Pre-sales, Professional Services, SaaS, Product Management, Mobile Devices, Enterprise Software, Go-to-market Strategy, Strategic Partnerships, Cloud Computing, Managed Services, Sales, CRM, Integration
Education
Regis University 1999 — 2001
MBA, Finance and Operations
Colorado School of Mines 1990 — 1994
BS, Chemical Engineering
Signal 88 Security of Aurora, Colorado September 2009 - Present
CSG International September 2009 - Present
Cox Communications January 1994 - January 2009
Education
California State University-Bakersfield 1987 — 1990
CSG International September 2015 - Present
Datalogics January 2011 - September 2015
Datalogics February 2009 - January 2011
Datalogics May 2008 - December 2008
University of Illinois at Chicago January 2008 - May 2008
Skills
iOS, Objective-C, Android, C++, Python, Git, Github, Java, Swift, User Interface Design, User Experience, User Research, Mobile Interaction..., Test Driven Development, Agile Methodologies, Mac OS, Xcode, iOS Development, iOS Design, Android Development, Android SDK, OmniGraffle, Photoshop, Illustrator, LaTeX
Education
DePaul University 2014 — 2017
Master’s Degree, Human-Computer Interaction
University of Illinois at Chicago 2007 — 2008
Bachelor’s Degree, Computer Science
University of Illinois at Urbana-Champaign 2002 — 2005
CSG International April 2002 - Present
Skills
Social Media, Writing, Event Planning, Public Relations, Media Relations, Event Management, Planning, Industry Analyst..., Editing, Copywriting, Press Releases, Marketing Communications, Promotions, Twitter, Corporate Communications, Internal Communications, Community Outreach, Social Media Marketing, Publicity, Creative Writing, Community Relations, Digital Marketing, Event Marketing, Digital Strategy, Marketing Strategy, Marketing, Strategic Communications, Creative Direction
Education
Colorado State University 1990 — 1994
B.A.
Cable ONE August 2012 - Present
OHL May 2012 - July 2012
CSG International July 2006 - March 2012
Honeywell Technology Solutions, Inc. April 2004 - June 2006
Aeronautical Development Agency April 2001 - March 2003
Skills
Billing Systems, Telecommunications..., Solution Architecture, Oracle, BSS, Testing, Databases, Tuxedo, Unix Shell Scripting, Open Source Software, Unix, PL/SQL, Perl, Singl.eView, Shell Scripting
Education
Bharathiar University 1996 — 2000
CSG International July 2009 - Present
CSG Systems July 2004 - June 2009
CSG International 2001 - June 2004
CSG International March 1999 - 2001
CSG International 1995 - February 1999
CSG International 1994 - 1995
Skills
Product Management, SaaS, Product Marketing, Solution Selling, Strategic Partnerships, Go-to-market Strategy, Enterprise Software, Strategy, Business Development, Salesforce.com, Sales, Telecommunications, Agile Methodologies, Account Management, Professional Services, Marketing, Vendor Management, Cross-functional Team..., CRM, Start-ups, Competitive Analysis, Mobile Devices, Cloud Computing, Business Analysis, Lead Generation, Program Management, Analytics, Business Intelligence, E-commerce
Education
Creighton University
Bachelor's degree, Organizational Communication, General
CSG International April 2015 - Present
First National Bank of Omaha May 2014 - April 2015
First Data Corporation July 2013 - May 2014
First Data Corporation March 2012 - July 2013
First Data Corporation June 2006 - August 2012
CSG International November 2005 - June 2006
First Data Resources November 2004 - November 2005
Skills
PCI DSS, Security, WebSphere Application..., Oracle Application..., JBoss Application Server, Apache, Business Continuity, Technical Support, VMware, Databases, Information Security..., Data Center, Virtualization, IT Strategy, TCP/IP, Information Security, IT Audit, ITIL, IT Management, Active Directory, Risk Management, IT Operations, Network Security, SAN, CISSP, Incident Management, IT Service Management, Firewalls, Cloud Computing, Cisco Technologies, Solaris, Service Delivery, Troubleshooting, Tomcat, Process Improvement, IIS, Unix Shell Scripting
Education
Creighton University 1987 — 1990
Creighton University 1987 — 1990
Bachelor's degree, Computer Science
CSG International August 2015 - Present
CSG International September 2014 - July 2015
Bellevue University August 2013 - September 2014
CSG International March 2012 - August 2013
CSG International July 2006 - March 2012
Protection One March 2004 - January 2006
Volt Workforce Solutions February 2003 - March 2004
Skills
Onboarding, HRIS, Employee Relations, Deferred Compensation, Talent Acquisition, Benefits Administration, College Recruiting, Employee Benefits, Human Resources, HR Policies, Recruiting, Workforce Planning
Education
Mesa State College 1997 — 2001
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
National Commission on Certification of Physician Assistants (NCCPA) April 2015 - Present
Sage March 2013 - March 2015
CSG International February 2010 - December 2012
CSG International March 2008 - February 2010
Sprint Nextel 2002 - 2008
Sprint Nextel 1999 - 2002
PC Data Services 1998 - 1999
Skills
SDLC, Process Improvement, Business Process..., Program Management, Analysis, Project Management, Business Process, Management, Quality Assurance, Business Analysis, Billing Systems, Requirements Analysis, Vendor Management, Telecommunications, Visio, Cross-functional Team..., Business Requirements, Human Resources, Databases, Invoicing, Change Management, Integration, Software Development, CRM, Operations Management, IT Strategy, Project Delivery, Product Management, Release Management, SQL, Testing, Project Portfolio..., BMC Remedy, PMO, Business Intelligence, SharePoint, IT Management, Team Leadership, SaaS, Solution Architecture, MS Project, Customer Service, Software Documentation, Agile Project Management, Requirements Gathering, Call Centers, User Acceptance Testing, Agile Methodologies, Software Project..., PMP
Education
Davis & Elkins 1993 — 1997
Bachelor of Science (B.S.), Marketing
Davis and Elkins College 1993 — 1997
Bachelor of Science (B.S.), Business Administration and Management, General
University of Nebraska–Lincoln September 2014 - Present
Nelnet January 2012 - December 2013
CSG International June 2009 - December 2011
Time Warner Cable June 2000 - September 2008
Skills
Cross-functional Team..., Process Improvement, Product Management, Account Management, Telecommunications, Strategic Partnerships, Customer Satisfaction, Call Center, SaaS, Vendor Management, Project Management, Call Centers, Customer Experience, Team Building, Leadership, Data Center
Education
University of Colorado Denver
MBA, Business Administration
Colorado State University
Bachelors of Science
First Data Corporation February 2014 - May 2014
Capital Business Solutions 2012 - January 2014
CSG International January 2007 - February 2013
TouchPoints Plus January 2000 - December 2006
infoUSA May 1999 - December 2000
Skills
Software Project..., Agile Methodologies, Billing Systems, Unix, SDLC, Databases, Systems Analysis, Integration, Software Development, Business Analysis
Education
Colorado Technical University-Online 2005 — 2007
Masters degree, Project Management
University of Nebraska at Omaha 1996 — 1999
MIS, IT
Colorado Technical University-Online
Master - IT Project Mgmt, Information Technology
higi January 2015 - Present
CSG International July 2013 - December 2014
DePaul University November 2012 - March 2013
Trial Graphix, Inc. August 2011 - August 2012
Classroom, Inc. May 2010 - August 2011
Motorola, Inc. November 2004 - December 2009
Wednesday Journal, Inc. April 2002 - November 2004
Skills
Mobile Devices, Mobile Applications, Mobile Testing, Android, ADB, ADT, Eclipse, iOS, Xcode, Jenkins, Atlassian JIRA, Selenium WebDriver, NUnit, Microsoft Visual Studio, C#, Android Development, Java, Cucumber, JMeter, Load Testing, Performance Testing, Interaction Design, Multimedia, User Experience, Information Design, Adobe Creative Suite, Graphic Design, SpecFlow, RESTful WebServices
Education
DePaul University 2009 — 2013
Master of Computer Science
Illinois Institute of Art 1999 — 2001
Bachelor of Fine Arts (BFA), Design and Visual Communications, General
University of Illinois at Chicago 1996 — 1998
English Writing
Rodan + Fields July 2015 - Present
Catholic Health Initiatives February 2014 - Present
Catholic Health Initiatives July 2013 - Present
Alegent Creighton Health February 2013 - Present
AirStrip Technologies September 2010 - January 2013
Alegent Health September 2004 - September 2010
CSG International 1999 - 2004
Skills
Informatics, EHR, CPOE, PACS, Healthcare Consulting, Healthcare Management, Leadership, Visio, Hospitals, Project Management, Training, Healthcare Information..., Troubleshooting, EMR, HIPAA, Healthcare, Team Building, Account Management
Education
Bellevue University 1993 — 1995
BA, Communications
LinkedIn March 2014 - Present
LinkedIn September 2012 - March 2014
CSG International July 2011 - August 2012
TSYS June 2008 - July 2011
Five Star Quality Care December 2006 - May 2008
Immanuel Senior Living July 2001 - November 2006
Future Homes of Hampstead & Hubert, NC May 2000 - June 2001
United States Marine Corps May 1992 - May 2000
Education
Creighton University
Organizational Communications
CSG International April 2010 - Present
Technology Partners FZ, LLC May 2009 - April 2010
Technology Partners FZ, LLC October 2006 - April 2009
International Turnkey Systems January 2005 - September 2006
Mobinil September 2003 - December 2004
Skills
Telecommunications..., BSS, Billing Systems, Solution Architecture, Requirements Analysis, Telecommunications, Project Management, OSS, Integration, CRM, Oracle, PMP, Open Source Software
Education
Cairo University 1995 — 2000
B.Sc., Computer Engineering
Nielsen June 2014 - Present
CSG International December 2011 - October 2013
CSG International July 2009 - December 2011
Cision July 2006 - July 2009
Cision August 2004 - July 2006
Verizon Wireless June 2001 - August 2004
Lyric Opera of Chicago 1999 - 2001
Skills
Customer Service, Customer Oriented, SaaS, Web Applications, Technical Support, Microsoft Office, HTML, Creative Problem Solving, Mobile Applications, Quality Assurance, Troubleshooting, Leadership, Project Management, Business Development, Training, Customer Satisfaction, Process Improvement, Testing, CRM, Business Analysis, Business Intelligence, Software Project..., SharePoint, Requirements Analysis, SQL, Enterprise Software, Software Development, Requirements Gathering, Web Services, Program Management, Software Documentation, Software Implementation, Team Leadership, Integration, Agile Methodologies, Visio, Microsoft CRM, SDLC, JIRA, PMP, Agile Project Management, Problem Solving, Management, Consulting, Vendor Management
Education
DePaul University 2005 — 2009
Bachelor's degree, Information Systems
CSG International April 2012 - Present
Performing Arts Limited 2001 - Present
InStep Software July 2006 - April 2012
KKM Business to Business July 2003 - November 2005
Skills
Java, HTML, C#, XML, Music Theory, Databases, Music, Web Development
Education
DePaul University 2002 — 2006
Computer Science, Computer Science
Installation Specialists, Inc. April 2009 - Present
Irgens Development Partners, LLC November 2007 - December 2008
Jones Lang LaSalle April 2006 - October 2007
Trammell Crow Company March 2003 - November 2005
CSG International February 2000 - September 2002
Henricksen June 1996 - September 1999
Business Interiors 1987 - 1991
Skills
25 Years of Project..., New Business Development, Property Management, Facilities Management, Strategic Planning, Contract Negotiation, Interior Design, Space-planning, Team Building, Negotiation, Budgets, Contract Management, Project Planning, Construction Management, Project Management, Furniture, Account Management, Move Management, Marketing, Sales, Sales Management, Business Development, Construction, Space planning, Furnishings, Sales Presentations, Space Planning, LEED
Education
DePaul University
Finance, General
Loyola University of Chicago
Business Administration and Management, General
North Central College
Broadcast Journalism
CSG International 2001 - Present
Fred Meyer 1999 - 2000
Premera Blue Cross 1998 - 1999
Mutual of Omaha 1997 - 1998
Union Pacific Railroad 1996 - 1997
First Data Corporation 1995 - 1996
CSG International 1988 - 1995
Education
Creighton University 1990 — 1995
MCS, Computer Science
University of Nebraska-Lincoln 1980 — 1985
BS, Computer Science
CSG International June 2014 - Present
IT Freelance / Contract 2000 - Present
Alberta Motor Association January 2012 - June 2014
CSG International July 2011 - November 2011
Intec November 2010 - May 2011
Intec May 2006 - September 2010
Global IQ 2005 - 2006
Viewpoint Support June 2003 - November 2005
ADC December 2002 - May 2003
EPCOR August 2000 - November 2002
Skills
Integration, Unix, Billing Systems, Requirements Analysis, PL/SQL, Architecture, Software Development, Provisioning, C++, Perl, Business Analysis, Requirements Gathering, SQL, Java, Singl.eView
Education
University of Alberta 1992 — 1996
Concordia University 1988 — 1991
University of Alberta 1987 — 1988
CSG International August 2014 - Present
Perficient April 2013 - August 2014
Quark February 2002 - March 2005
Quark Media House February 2002 - March 2005
Botree Software International Pvt Limited 1998 - 2000
Skills
Agile Methodologies, XML, Design Patterns, Web Services, C#, Scrum, SOA, WCF, Software Development, .NET, OOP, Software Project..., Object Oriented Design, ASP.NET, Visual Studio, Microsoft SQL Server, Test Driven Development, Software Design, Multithreading, C++, SDLC, AJAX, SharePoint, JSON, XPath
Education
Bharathidasan University 1998 — 2000
MCA, Computer Science
Pachyappa's College 1994 — 1997
BSc, Physics
CSG International September 2004 - Present
Bankers Systems November 2003 - September 2004
CSG International December 2000 - November 2003
Kana Communications June 2000 - November 2000
Skills
Agile Methodologies, XML, PL/SQL, Spring, Web Services, SOA, Software Development, Java Enterprise Edition, SDLC, Enterprise Architecture, SQL, Java, Unix, Strategic Planning, Cross-functional Team..., DB2, Software Project..., Requirements Analysis, Ext JS, AngularJS, Struts, JavaScript, JSF, MySQL, Oracle, Shell Scripting, Ant, Maven, Servlets, JSP, Websphere, WebSphere MQ, JMS, Scrum, Subversion, Git, Eclipse, STS, jQuery
Education
Bellevue University
Master of Science (MS), Computer Information Systems
CSG International March 2014 - Present
CSG International May 2009 - Present
Inference Data August 2008 - January 2009
InTranS Group, Inc. April 2007 - August 2008
PMC Consulting\Self Employed 2004 - 2007
Skills
Integration, System Administration, Visio, Software Documentation, Windows Server, Web Services, SDLC, Networking, Unix, C#, Systems Engineering, Server Architecture, Virtualization, Microsoft SQL Server, VMware, Automation, Storage Management, Powershell, F5 BigIP, Vulnerability Management, Servers, Data Center, Disaster Recovery
Education
Briarcliffe College 2003 — 2007
Bachelor of Technology (BTech), Computer Systems Networking and Telecommunications
CSG International March 2000 - Present
Education
New York University 1987 — 1989
Diploma, Computer Technology/Computer Systems Technology
Case Western Reserve University 1974 — 1977
Bachelor of Arts (B.A.), Theater and Music
csg International March 1996 - Present
Skills
Operations Management, Inventory Management, Customer Service, Inventory Control, Sales Management, New Business Development, Sales, Marketing Strategy, Account Management, Negotiation, Product Management
Education
Vincent Massey High School 1987 — 1991
Dawson College
CSG International April 2012 - Present
ACI Worldwide March 2008 - April 2012
First Data Corporation March 1999 - March 2009
Skills
Procurement, Process Improvement, Vendor Management, Outsourcing, Purchasing, Supply Chain Management, Cross-functional Team..., Supply Management, Contract Negotiation, Global Sourcing, Sourcing, Business Process..., Business Analysis, Strategy
Education
Bellevue University 1983 — 1987
BA, Business Administration
Bellevue East
Kettering Health Network April 2003 - Present
CSG International February 2001 - August 2002
Cox Communications April 1995 - February 2001
Skills
Healthcare, Hospitals, Revenue Cycle, Patient Safety, Medicare, EHR, Medicaid, Healthcare Management, Healthcare Information..., EMR, HIPAA, Epic Systems, Physicians, Process Improvement, Customer Service, Software Documentation
Education
Christopher Newport University
Coleman June 2014 - Present
Multiple April 2014 - Present
Correct Tech January 2014 - March 2014
CSG International October 2013 - December 2013
Jeppesen Sanderson January 2011 - October 2013
Golder Associates December 2007 - January 2011
Skills
Microsoft Office, Project Management, Contract Management, MS Project, Microsoft Excel, Microsoft Word, English, Engineering, Inspection, Team Leadership, Troubleshooting, Program Management, Laptops, ECA, Computer Hardware, IT Hardware Support, Outlook, Customer Satisfaction, Desktop Administration, Training, Management, System Deployment, Hardware, Software Documentation, Desktop Computers, Integration, System Administration, Technical Support, Information Technology
Education
Colorado State University 2011 — 2013
Bachelor of Science (BS), Information Technology, 3.36
Greeley West
Greeley West
West Corporation September 2007 - Present
First Data Corporation February 1999 - April 2000
CSG International August 1992 - February 1999
Skills
Telecommunications, IVR, SIP, Telephony, Call Center, IT Management, Vendor Management, Data Center, Call Centers, VoIP, WAN, Unified Communications, Cisco Technologies, Avaya, IP, Switches, Contact Centers, CTI, Cisco Call Manager, Network Design, MPLS, LAN-WAN, Routers, ISDN, System Deployment, TCP/IP, Managed Services, Routing, Network Engineering, Disaster Recovery, Firewalls, Network Architecture, Troubleshooting, Wireless
Education
Bellevue University 1999 — 2000
BS, MIS
Millard South High School 1987 — 1991
CSG International March 1998 - December 2011
Central States Indemnity January 1996 - March 1998
Central States Indemnity January 1995 - January 1996
Applied Technology Associates January 1993 - January 1995
Riffey Chiropractic January 1992 - January 1993
Nebraska Health Laboratory January 1991 - January 1992
Skills
Fileaid, TSO, VSAM, CICS, COBOL, T-SQL, SQL, JCL, ELIPS, ROSCOE, MS Office, Windows
Education
Bellevue University
Bachelor Technical StudiesDegree, Computer Information Systems
Lincoln School of Commerce
Associate Degree, Computer Programming
Union Pacific Railroad February 2015 - Present
Advanced Services Inc. May 2014 - February 2015
Snyder & Associates, Inc. May 2013 - May 2014
CSG International 2011 - 2012
Skills
CAD, 3D Modeling, Bentley Microstation V8i, InRoads, Civil Design, Architectural Design, Product Design, Siemens NX 8.5, Siemens Teamcenter, AutoCAD 2D, Management, Project Planning, Financial Reporting, Microstation, Construction, MicroStation
Education
Iowa Western Community College 2012 — 2014
Associate of Arts and Sciences (AAS), CAD/CADD Drafting and/or Design Technology/Technician
Buena Vista University 2009 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
TD Ameritrade April 2014 - Present
CSG International January 2012 - April 2014
CSG International July 2011 - April 2014
CSG International April 2006 - July 2011
USAF, AIR FORCE WEATHER AGENCY TRAINING DIVISION OFFUTT AIR FORCE BASE August 2004 - April 2006
MAUN-LEMKE SPEAKING & CONSULTING, LLC January 2004 - April 2006
HOLLYWOOD VIDEO ENTERTAINMENT CORPORATION January 1999 - January 2006
Skills
Requirements Gathering, Contextual Modeling, Agile Methodologies, Agile Project Management, Scrum Master, Waterfall Methodologies, Software Development, Systems Analysis, Identifying stakeholders, Requirements Analysis, Business Process, Process Improvement, Troubleshooting, SQL, SDLC, Software Documentation, Software Design, SharePoint, Business Requirements, VB.NET, Visio, Visual Studio, Web Applications, .NET, C#, JavaScript, Databases, MySQL, T-SQL, SQL Server Reporting..., Microsoft SQL Server
Education
University of Nebraska at Omaha 2002 — 2008
M.S, Management Information Systems
University of Nebraska at Omaha 2002 — 2004
B.S, Management Information Systems
Cosumnes River College 2000 — 2002
A.A, General Studies
CSG International July 2001 - Present
Skills
Microsoft Office, Customer Service, PowerPoint, Research, Microsoft Excel, Microsoft Word, English, Outlook, HTML, Training
Education
Creighton University 1999 — 2000
Associate’s Degree, COBOL Programming
CSG International September 2014 - Present
CSG International May 2012 - September 2014
CSG International August 2006 - May 2012
Excelsior Youth Center July 2000 - July 2003
Education
College of Saint Mary 1992 — 1996
Bachelor of Arts (BA), Human Services
CSG International, Inc. February 2002 - Present
CSG International September 1997 - February 2002
CSG International February 1994 - September 1997
CSG International January 1991 - February 1994
Skills
Project Management, MS Project, MS Excel, MS Word, MS PowerPoint, MS Outlook, PMP, Personnel Management, Process Improvement, Business Analysis, Program Management, Vendor Management, Microsoft Excel, Management, CRM, Telecommunications, Cross-functional Team..., Outlook, SaaS, Agile Methodologies
Education
Creighton University 1984 — 1988
Bachelor of Science (BS), BA - Finance
First National Bank of Omaha May 2013 - Present
CSG International November 1998 - October 2012
Skills
Project Management, Project Planning, Requirements Analysis, Customer Service, Vendor Management, Business Analysis, Process Improvement, Management, CRM, Leadership, Team Building, Software Project..., Strategic Planning, Integration
Education
Bellevue University 2012 — 2014
Bachelor's Degree, Project Management, 3.66
Tri-Center High School 1987 — 1991