CyraCom International
Industry: Company
DescriptionHeadquarters location: Tucson, AZ Headquarters: Tucson, AZ SVP: Austin Wade Founded: 1995 VPs: Jonathan Bank (Financial Planning, Analysis), Martin Acosta (Sales) Subsidiary: Language Learning Enterprises, Inc.
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CyraCom International Employees
Chrysalis Shelter for Victims of Domestic Violence, Inc. March 2015 - Present
Phoenix College August 2010 - December 2011
State of Arizona January 2009 - February 2010
CyraCom International January 2009 - November 2009
Goodwill of Central Arizona April 2007 - December 2008
US Navy September 2005 - December 2006
Global Horizons, Inc October 2004 - August 2005
Asadero Hermosillo LLC November 1999 - December 2004
Skills
Microsoft Office, Budgets, Bilingual-Spanish, Immigration Policy, Employee Relations, Administrative..., Leadership Development, Recruiting, Community Outreach, Training, Employee Benefits, Veterans Benefits, Nonprofits, Interviews, Customer Service, Management, Program Management, Spanish, Policy, Public Speaking
Education
Grand Canyon University 2015 — 2017
Master of Arts (M.A.), Professional Counseling
Arizona State University 2011 — 2014
Bachelor of Arts (B.A.), Justice Studies
Arizona State University 2010 — 2014
Bachelor of Arts (B.A.), Transborder Chicano and Latino Studies (U.S. and Mexican Regional Immigration Policy) / Pre-Law
Little Caesars Pizza October 2013 - Present
STL Professional Services March 2012 - October 2013
CyraCom International December 2008 - January 2012
Motorola September 1999 - December 2008
Eletrocnic Data Systems (EDS) now Hewlett-Packard January 1996 - August 1999
Citi May 1992 - January 1996
Skills
Call Center, ITIL Certified, Supply Chain Management, Microsoft SQL Server, Six Sigma, ITIL, Microsoft Certified..., CMMI, Disaster Recovery, Process Improvement, Change Management, Networking, Call Centers, Databases, SQL, Cisco Technologies, Integration, Data Center, Network Security, System Deployment, VoIP, Virtualization, System Administration, Hardware, Windows, SDLC, Leadership, Information Technology, IT Operations, Testing, Project Management, VMware, SharePoint, Management, Team Leadership, Network Administration, DNS, Servers, Service Delivery, Vendor Management, IT Service Management, IT Management
Education
Carnegie Mellon University 1987 — 2001
CMMI Staged & Intermediate, Concepts
Ultimate Designz April 2015 - Present
Merchant Way Services/ MiCamp Merchant Services May 2014 - Present
Whit By Designz January 2014 - Present
PRO Unlimited 2013 - 2014
MassMutual Arizona September 2012 - 2013
Northwestern Mutual October 2010 - November 2011
University of Phoenix 2009 - 2010
Job Dig July 2008 - November 2008
CyraCom International 2006 - 2008
Tucson Sidewinders AAA Baseball Club (AZ D-BACKS) 2004 - 2006
Skills
Marketing, Event Planning, Public Speaking, Social Media, Social Media Marketing, Sales, Social Networking, Fundraising, Public Relations, Recruiting, Event Management, Strategic Planning, Contract Negotiation, Leadership, Negotiation, Coaching, Team Building, Community Outreach, Nonprofits, Sales Management, Leadership Development, Training, Business Development, Account Management, New Business Development, Customer Service, Direct Sales, Employee Training, Team Leadership, Marketing Strategy, Selling, Strategy, Small Business, Networking, Cold Calling, Management, Insurance, Human Resources, Time Management, College Recruiting, Employee Benefits, Organizational..., Employee Relations, Interviews
Education
University of Arizona 1996 — 2001
BA, Dramatic Theory/ Theatre Arts
Catalina Foothills HS 1992 — 1996
1996
Sabino 1992 — 1996
CyraCom March 2015 - Present
CyraCom October 2014 - March 2015
CyraCom International May 2013 - October 2014
National Center for Interpretaion September 2011 - May 2013
Skills
Intercultural..., Interpreting, Translation, English, Spanish, Graphic Design, Adobe Creative Suite, Web Design, Logo Design, Foreign Languages, Posters, Typography, Packaging, Illustrator, Graphics, InDesign, Microsoft Office, Public Speaking, Photoshop
Education
UA 2008 — 2013
Bachelor of Fine Arts (B.F.A.), Graphic Design
University of Arizona 2008 — 2013
Bachelor of Fine Arts (B.F.A.), Graphic Design
Antero Resources February 2014 - Present
Managed IT Service Provider December 2011 - January 2014
CyraCom International October 2006 - January 2012
AOL June 2003 - October 2006
Big 5 Sporting Goods June 2002 - June 2003
Skills
Troubleshooting, Software Documentation, Technical Support, Training, Software Installation, Data Center, Networking, Telecommunications, Call Centers, Project Management, VPN
Education
Pima Community College 2001 — 2004
AAS, Engineering
CyraCom International 2012 - 2013
Education
University of Arizona 2008 — 2012
Bachelor of Arts (B.A.), Spanish Translation and Interpretation
CyraCom June 2014 - Present
Voiance Language Services September 2011 - Present
CyraCom International March 2010 - September 2011
Northwestern Mutual May 2008 - November 2009
Enterprise Rent-A-Car May 2007 - August 2007
Eller College of Management January 2006 - May 2007
Skills
Marketing Communications, Online Marketing, Email Marketing, Microsoft Office, Writing, Lead Generation, Customer Relations, Sales, Customer Service, Marketing, Direct Sales, Sales Management, Management, Social Media Marketing, Event Planning, Market Research, Recruiting
Education
University of Arizona, Eller College of Management 2005 — 2009
Bachelor of Science in Business Administration, Marketing, Business
Cyracom International January 2013 - Present
City of Cedar Park February 2008 - December 2012
National Instruments February 2002 - March 2003
St. Edward's University January 2001 - December 2001
MCI Worldcom June 1995 - December 2000
Skills
Bilingual-English/Spanis..., Research, Team Leadership, Management, Project Management, Microsoft Office, Business Analysis, Customer Service, Positive Team Player, People Skills, Assistants, Organizational..., Training, Foreign Languages, Translation, Call Centers, Program Management
Education
St. Edward's University 1998 — 2001
Bachelor of Arts (B.A.), International Relations and Affairs, 3.7 GPA
Watershed Management Group July 2015 - Present
State Farm August 2012 - June 2015
CyraCom International August 2011 - August 2012
Watershed Management Group November 2009 - July 2011
Private Tutor 2008 - 2011
University of Illinois at Urbana-Champaign August 2007 - May 2009
Skills
Spanish, Community Outreach, Teaching, Translation, Linguistics, Language Teaching, Tutoring, Interpreting, Medical Translation, Literature, Editing, Interviews, Copy Editing, Spanish-speaking, Education, Interpretation, Consecutive..., Writing, Language Services, Bilingual Proficiency, Adult Education, Fully bilingual English, Bilingualism, Spanish-English, Interpret, Teaching Adults, Public Speaking, Training, Research, Bilingual, Bilingual Communications, College Teaching, Mathematics, Academic Tutoring, Event planning, Program Coordination, Project Management, Microsoft Excel, Microsoft Office, Data Analysis, Insurance, Employee Learning &..., Customer Service, Nonprofits, PowerPoint, Fundraising
Education
University of Illinois at Urbana-Champaign 2007 — 2009
Master's Degree, Journalism
University of Kansas 2003 — 2007
Bachelor of Arts (B.A.), Spanish and Linguistics, GPA 3.94
Universidad de Costa Rica
Bailey Banks & Biddle November 2014 - Present
CyraCom International May 2013 - December 2013
Pima Community College August 2011 - May 2013
Skills
Data Analysis, Creative Writing, Statistics, Technical Writing, Copy Editing, Human Resources, Sales, Public Relations, Microsoft Word, Strategy, Writing, Marketing Communications, Time Management, Leadership, Event Planning, Customer Service, Microsoft Excel, Social Media Marketing, Marketing, Public Speaking, Social Networking
Education
University of Arizona, Eller College of Management 2013 — 2014
Bachelor of Science (BS), Marketing
Techtronic Industries February 2015 - Present
Techtronic Industries September 2014 - February 2015
Techtronic Industries February 2014 - September 2014
Competitor Group July 2012 - December 2013
G/O Digital May 2013 - November 2013
Voiance Language Services January 2013 - May 2013
CyraCom International January 2012 - August 2012
Tricats Triathlon Club May 2011 - May 2012
The University of Arizona August 2010 - January 2012
SWEAT Magazine May 2011 - August 2011
Skills
Spanish, Microsoft Office, Interpersonal skills, Communication, Team Leadership, Time Management, Customer Service, Public Relations, Email Marketing, Email Campaigning, Market Research, Databases, SPSS, Mac OS X, Microsoft Excel, Event Planning, Team Management, White Papers, RFP, Social Media, Promotions, Wordpress, Social Networking, Editing, Sales, Salesforce.com, B2B Marketing, Marketing Strategy, Business Development, Advertising
Education
University of Arizona, Eller College of Management 2009 — 2013
Marketing, Marketing, Spanish, Animal Science
Desert vista
Tucson Hispanic Chamber of Commerce February 2014 - Present
CyraCom International February 2011 - February 2014
Pima County Public Library February 2001 - February 2014
City and State Political Campaigns April 2008 - February 2010
Take Charge America Institute for Consumer Education and Research, The University of Arizona October 2004 - December 2006
Skills
Medical Interpretation, Finance Interpretation, Teaching, Fundraising, Public Speaking, Spanish, Research, Recruiting, Project Management, Microsoft Excel, Community Outreach, Social Networking, Event Planning, Non-profits, Microsoft Word, Leadership, Customer Service, Public Relations, Social Media, Strategic Planning, PowerPoint, Economic Development, Microsoft Office, Finance, Medicine, Nonprofits, Volunteer Management, Grant Writing, Government, Leadership Development, Data Analysis
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA)
University of Arizona
BA, Economics, Business Administration, Communication, Portuguese, Italian
Language Line Services June 2012 - Present
CTS LanguageLink December 2010 - Present
Language Services Associates 2010 - Present
CyraCom International 2010 - Present
Skills
billing representative, customer relations @..., Payment Poster Navix..., Coral Springs FL., Patient..., haitian creol..., native languages spoken..., haitian creol, Health Insurance, French, Customer Relations, Insurance, Government, Billing, Language Services, Translation, English, Call Center, Localization, Inbound, Customer Service, Foreign Languages, Translation Services, Multilingual, Linguistics, Consecutive Interpreting, Intercultural..., Terminology, Proofreading, Interpreting, Call Centers, International Relations, Technical Translation, Medical Translation, Subtitling, Invoicing, Internationalization, Consecutive..., Conference Interpreting, Website Localization, Legal Translation, Machine Translation, SDL Trados, Transcription, SDLX
Education
Nassau Community College 2007 — 2008
Cont. Education, Medical Coding
Miami Dade College 2002 — 2003
Cont. Education, Introduction to Personal Computers
Taylor Business Institute 1984 — 1986
Associates, Travel and Tour Operations
University of Arizona, Eller College of Management May 2015 - Present
Crumble - A Cookie Company November 2013 - Present
Eller College of Management February 2012 - May 2015
CyraCom International June 2010 - February 2012
Citi Mortgage April 2008 - June 2010
Skills
Advertising, Proposal Writing, Lead Management, Campaign Development, Campaign Management, Trade Shows, Marketing, Campaigns, Marketing Communications, Marketing Research, Cookies, Social Media, Social Networking, Social Media Marketing, Facebook, Lead Generation
Education
University of Arizona, Eller College of Management 2006 — 2010
Bachelor of Science in Business Administration, Marketing
CyraCom International September 2009 - Present
TUSD January 2003 - May 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Strategic Planning
Education
Northern Arizona University 2007 — 2009
Master of Education (M.Ed.), Elementary Education and Teaching
University of Arizona
Bachelor of Arts, Psychology
Pima Community College
Associate of Arts, Liberal Arts
TransPerfect Remote Interpreting April 2014 - Present
Certification Commission for Healthcare Interpreters 2009 - Present
CyraCom International October 2007 - July 2013
CyraCom September 2007 - December 2009
Source Language Solutions LLC January 2004 - August 2007
University of Arizona National Center for Interpretation January 1999 - January 2004
Mountain View High School August 1995 - July 1998
Japanese Ministry of Education August 1990 - July 1991
Skills
Linguistics, Language Services, Teaching, Localization, Public Speaking, Intercultural..., Research, Healthcare Consulting, Defense Consulting, Foreign Languages, Interpreting, Translation, Proofreading, Certifications, Curriculum Design, Training, English, Language Development, Terminology, Language Teaching, Employee Training, Literature, Teaching English as a..., Government, Interpretation, Analysis, Editing, Policy, Technical Translation, Multilingual, Internationalization, International Relations, Program Development
Education
University of Arizona 2000 — 2002
MA, Cultural Studies and Comparative Literature
University of Arizona 1992 — 1994
Secondary Teaching Certification, English and History
The University of Chicago 1986 — 1990
BA, Asian History, African Studies
Eastern Style Builders, Inc. June 2014 - Present
Research Corporation Technologies, Inc. February 2014 - August 2014
The University of Arizona January 2014 - May 2014
The University of Arizona August 2013 - February 2014
Life Technologies June 2013 - August 2013
CyraCom International January 2013 - May 2013
The University of Arizona August 2012 - May 2013
Ventana Medical Systems August 2011 - August 2012
Ventana Medical Systems June 2010 - August 2011
Ventana Medical Systems June 2008 - January 2010
Skills
Biotechnology, Molecular Biology, Lifesciences, Immunohistochemistry, FDA, Product Development, Protein Chemistry, Data Analysis, Matlab, Market Research, Research, Project Management, Forecasting, Cross-functional Team..., SPSS, Statistics, Healthcare, Fluorescence Microscopy, Genomics, Gel Electrophoresis, Technical Writing, Molecular Diagnostics, Process Simulation, Fluorescence, Immunoassays, Medical Devices, Biochemistry, Cancer, Microscopy, PCR, Cell Culture, Strategy, Entrepreneurship, Assay Development, Science, Analysis, R&D, Cell, Cell Biology, Commercialization, DNA sequencing, ELISA, Laboratory, Biomedical Engineering, Life Sciences
Education
University of Arizona, Eller College of Management 2012 — 2014
Master of Business Administration (MBA), Entrepreneurship, Marketing & Finance, 4.0
University of Arizona 2006 — 2010
Bachelor of Science (B.S.), Biosystems Engineering with Honors, 3.92
Pivotal Software, Inc. April 2014 - Present
Honeywell Aerospace January 2014 - April 2014
Honeywell March 2012 - January 2014
Northrop Grumman Information Systems April 2010 - March 2012
CyraCom International July 2009 - March 2010
Sephora September 2008 - July 2009
Keane, Inc September 1997 - May 2003
Intuit, Inc September 1995 - August 1997
Skills
Scheduling, Team Management, Quality Assurance, Customer Service, SDLC, Project Planning, Team Building, Operations Management, Customer Relations, Forecasting, Resource Management, ITIL, Process Scheduler, CMMI, Military, Software Documentation, DoD, Testing, Strategic Planning, Agile Methodologies, Security Clearance, Leadership, Project Management, Analysis, Risk Management, Training, Software Development, Management, Cross-functional Team..., Configuration Management, Earned Value Management, Requirements Management, Requirements Analysis, Government Contracting, Business Process..., Project Portfolio..., Proposal Writing, Software Project..., Defense, Technical Writing, Certified Project..., IT Service Management, Coaching, Requirements Gathering, Government, Agile Project Management, Program Management, Process Improvement, PMP
Education
University of Arizona 2003 — 2008
Bachelor of Science, Science
CyraCom International May 2012 - Present
Catholic Charities of the Archdiocese of Galveston-Houston January 2012 - Present
Efficient Attic Systems, LLP January 2012 - December 2013
Skills
Translation, Teaching, Public Speaking, Community Outreach, Microsoft Office, Research, Interpreting, Program Management, Nonprofits, Non-profits, Customer Service, Higher Education, Microsoft Excel, Volunteer Management, Grant Writing, PowerPoint, Social Services, Event Planning, Social Media, Microsoft Word, Leadership, Foreign Languages, Workshop Facilitation, Training, Language Services, Intercultural..., Cultural Awareness, Youth Mentoring, Multilingual, A+ Certified, A+ Certified IT..., Network Engineering, Cisco Technologies, CCNA, Networking
Education
DePaul University 2009 — 2011
Bachelor's degree, leadership and management
De La Salle Christian Brothers 2002 — 2010
Lasallian formation and educational mission
Saint Mary's University of Minnesota 2008 — 2009
Focus on counseling, psychology, and communication
Institute of Religious Studies 2002 — 2005
Associate's Degree, Psychology, Theology
CyraCom International February 2011 - Present
Specialty cakes, bake a wish cookies May 2008 - Present
Sauliz Designs August 2007 - Present
Skills
Interpreter in 3..., Cake creator, Floral Design, Medical Translation, Anniversaries, Pastry, Interpreting, Simultaneous..., Technical Translation, Cakes, Birthdays, Weddings, Language Services, Teaching, Foreign Languages, Spanish, Proofreading, Translation, Multilingual, Editing, Linguistics, Microsoft Office, Intercultural..., Localization
Education
Pima Community College 2009 — 2011
Associate's Degree, Language Interpretation and Translation/Spanish
Microsoft May 2014 - Present
Various Companies 2004 - Present
Cerner Corporation November 2011 - May 2014
CyraCom International December 2005 - July 2011
Skills
Graphic Design, Web Design, Logo Creation, Advertising, Photography, Logo Design, Adobe Creative Suite, CSS, User Interface, Web Development, Graphics, User Experience, User Interface Design, InDesign, Marketing
Education
Northwest Missouri State University 2000 — 2005
Advertising, Advertising, Graphic Design
Private February 2011 - Present
Language Line Services January 2008 - February 2011
Resource Core Consulting, LLC February 2005 - 2011
Misys Healthcare Systems August 2001 - January 2005
CyraCom International 1997 - 2001
Disney Worldwide Services 1991 - 1997
Skills
Project Management, Policy, Leadership, Integration, Vendor Relationships, Management, Analytical Skills, Vendor Management, Telecommunications, Team Leadership, Marketing, Strategy, Strategic Partnerships, Start-ups, Contract Negotiation, Project Planning, Business Strategy, Training, Human Resources, Analysis, IT Management, Business Process, Enterprise Software, Entrepreneurship, Budgets, Product Development, Mobile Devices, Mergers & Acquisitions, Networking, Sales, Software Development, Negotiation, Consulting
Education
National University 1994 — 1996
BBA / MIS, Management Information Systems
Eller College of Management Investments Club May 2013 - Present
General Mills May 2013 - Present
CyraCom International May 2012 - Present
Mission Management & Trust Co. August 2013 - December 2013
Department of Economics in the Eller College of Management August 2013 - December 2013
Skills
Proficient in Microsoft..., Microsoft Excel, Sales, Time Management, Spanish, Accounting, Social Media, PowerPoint, Microsoft Word, Event Planning, Microsoft Office, Data Analysis, Public Speaking
Education
University of Arizona, Eller College of Management 2012 — 2014
Bachelor of Science, Business Administration; Economics and Mathematics Minor
UPS April 2014 - Present
Echo Global Logistics May 2013 - April 2014
CyraCom International January 2013 - May 2013
Campus Acquisitions, LLC September 2012 - January 2013
Cube2 Design June 2011 - August 2011
Dicks Sporting Goods February 2008 - August 2008
Skills
PowerPoint, Sales, Social Media, Facebook, Leadership, Marketing, Microsoft Office, Microsoft Excel, Microsoft Word, Spanish, Customer Service, Social Media Marketing, Public Speaking, Event Planning, Social Networking, Market Research, Teamwork, Public Relations, SPSS, Event Management, Marketing Strategy, Time Management, Outlook, Marketing Communications, Management, Training, Entrepreneurship, Team Building, Account Management, Strategic Planning, iMovie
Education
University of Arizona, Eller College of Management 2008 — 2013
Bachelor of Business Administration (B.B.A.), Marketing with minor in Global Business
CEA Global Campus: Barcelona 2010 — 2010
International Business
CEA Global Campus: San Jose 2010 — 2010
Business Ethics
CyraCom International May 2013 - Present
4Life Research May 2011 - July 2012
Jewels by Park Lane March 2011 - November 2011
BeautiControl July 2007 - March 2011
CenturyLink February 2005 - April 2010
Tupperware Brands August 2003 - August 2007
Skills
Networking, Sales, Direct Sales, Network Marketing, Customer Satisfaction, Bilingual, Organization, Computers, Leadership, Public Speaking, Multi Tasking, People Skills, Goal-oriented..., Reliability, Influence Others, Social Networking, Organizational..., Fundraising, Business Networking, Customer Service, Team Building
Education
Universidad Fermín Toro 1995 — 2000
Bachelor in Science, Computer Engineering
Chaffey Adult School October 2010 - Present
CyraCom International February 2010 - Present
English Village August 2005 - November 2005
Education
University of California, Riverside 2007 — 2008
Masters of Education, Education
University of California, Riverside 2002 — 2005
B.A., Liberal Studies (Psychology & Education
CyraCom International 2012 - Present
Skills
Management, Government Procurement, RFP, Logistics, Proofreading, Editing, Proposal Support, Technical Writing, Marketing Communications, Budgets, Contract Negotiation, Team Building, Marketing, Project Management, Training
Education
Rutgers, The State University of New Jersey-New Brunswick 1992 — 2002
Doctor of Philosophy (Ph.D.), Biological Anthropology
University of Arizona 1989 — 1992
Bachelor of Arts (B.A.), Physical and Biological Anthropology
United States Department of Defense September 2011 - Present
CyraCom International November 2009 - March 2011
Language Learning Enterprises July 2005 - November 2009
Temple Rodef Shalom Religious School 2001 - 2005
Skills
Leadership, Project Management, Microsoft Office, Process Improvement, Testing, Training, Program Management, Management, Customer Service, Strategic Planning, Data Analysis, Translation, Business Development, English, Foreign Languages, Microsoft Excel
Education
Robert H Smith School of Business 2011 — 2014
MBA, Business
American University 2005 — 2006
Spanish Translation, Translation
Emory University 2000 — 2004
Bachelor of Business Administration (BBA), Marketing
Emory University - Goizueta Business School 2000 — 2004
BBA, Marketing, Minor in Spanish
Project Management Institute
PMP
CyraCom International July 2009 - Present
Skills
Interpreting, Translation, Foreign Languages, Consecutive..., Proofreading, Simultaneous..., Legal Translation, Medical Translation, Language Services, Linguistics, Localization, Technical Translation, Terminology, Subtitling, Spanish
Education
Methodist College 2000 — 2003
BA, International Studies, Spanish, minor in French
Methodist University 2000 — 2003
B.A, Spanish and International Studies
CyraCom International July 2014 - Present
Exelis January 2012 - February 2014
DynCorp International August 2010 - October 2011
Department of Veterans Affairs January 2009 - July 2010
Lear Siegler Services, Inc. (now part of URS Corporation) October 2007 - December 2008
US Navy January 1986 - January 2006
Skills
Human Resources, Employee Relations, Training, Performance Management, Employee Training, Organizational..., Management, Interviews, Personnel Management, Program Management, Employee Benefits, Team Building, HR Policies, Change Management, Project Planning, Administration, Analysis, Benefits Administration, DoD, Employee Engagement, Employee Management, Government, Government Contracting, HRIS, Job Descriptions, Leadership, Leadership Development, Microsoft Excel, Military, Microsoft Office, Military Operations, Military Experience, Operations Management, Onboarding, Organizational..., PeopleSoft, Policy, Process Improvement, Recruiting, Project Management, Security Clearance, Supervisory Skills, System Administration, Talent Acquisition, Time Management
Education
University of Oklahoma 2010 — 2011
Master Human Relations, Human Relations
University of Oklahoma 2009 — 2011
Masters Degree, Human Relations
Park University 2006 — 2009
Bachelor of Science, Human Resources Management
Coastline Community College 2003 — 2005
Associates Degree; Associates Degree, Business Management; Applied Psychology & Counseling
Cheonggang Academy
Supervisor's Role, Human Resource Management
CyraCom International,
Skills
English, Proofreading, Translation, Localization, French, Linguistics
Education
Fashion Institute of Technology 1988 — 1993
SAHUARITA UNIFIED SCHOOL DISTRICT September 2015 - Present
Lourdes Catholic School August 2013 - May 2015
Community Extension Program June 2013 - July 2013
Tucson School Districts September 2012 - May 2013
Happy Trails March 2012 - September 2012
The University of Arizona September 2011 - February 2012
The University of Arizona May 2011 - September 2011
CyraCom International June 2009 - May 2011
Hameroff Law Firm April 2008 - October 2008
Doug Zanes & Associates Law Firm February 2008 - March 2008
Skills
Community Outreach, Microsoft Office, Public Speaking, Editing, PowerPoint, Spanish, Microsoft Word, Teaching, Microsoft Excel, Customer Service, Higher Education, Social Media, Curriculum Design, Staff Development, Government
Education
Pima Community College 2012 — 2013
Post-Degree Teacher Certification, Secondary Education and Teaching, 7th - 12th
University of Arizona 2002 — 2007
BA, Political Science
University of Arizona 2002 — 2007
Bachelor of Arts, Political Science
Eriksen Inc. April 2013 - Present
Geneva Worldwide January 2013 - Present
Ariva January 2013 - Present
CyraCom International August 2012 - Present
Accurate Communications July 2012 - Present
Legal Interpreting Services April 2012 - Present
OMGPOP February 2012 - December 2012
SOGES ASSISTANCE April 2005 - February 2011
Skills
Accounting, Insurance, Finance, Microsoft Office, Microsoft Excel, QuickBooks, Customer Service, PowerPoint, Microsoft Word, Recruiting, Entrepreneurship, Budgets, French, Foreign Languages, Management, Research, Multilingual, Financial Analysis, Public Speaking, Outlook, English, Interpreting, Spanish, Sales, Access, Policy
Education
Southern Connecticut State University 2015 — 2017
Master of Business Administration (MBA), Leadership and Sustainability
W E S New York 2006 — 2008
Master in Applied Finance evaluated by the World Education Services(W.E.S) New York, Applied Finance
W ES New York 2001 — 2004
Bachelor's degree evaluated by WES, Management(Insurance-Finance-Bank)
CyraCom International May 2011 - Present
Arizona Grand Resort December 2009 - April 2011
Royal Caribbean International November 2007 - May 2008
Blue Tree Hotels April 2003 - October 2007
Skills
Portuguese native
Education
Centro Federal de Educação Tecnológica da Bahia 1997 — 2002
Hospitality
WebTechs.Net May 2013 - Present
CyraCom International June 2011 - May 2012
Skills
Social Media, Microsoft Office, Web Design, Photoshop, Advertising, Marketing, Mobile Web Design, Online Reputation..., Illustrator, Brochures, Flyers, Flash, Search Engine..., Prospecting Skills, Meeting Sales Goals, Motivation for Sales, Selling to Customer..., Client Relationships, People Skills, Product Knowledge, General Math Skills, Organization, Dependability, Statistical Analysis
Education
Arizona State University, W. P. Carey School of Business 2009 — 2011
Bachelor of Science (B.S.), Marketing
CyraCom International 2010 - Present
Algaidaq Translations October 2009 - Present
Self-employed November 2000 - Present
Self-employed January 2000 - Present
Language Learning Enterprises, LLC January 2000 - Present
Self-employed January 2000 - Present
Self-employed May 1999 - Present
Language Studies Institute March 1999 - August 2000
Language Studies Institute April 1998 - November 1999
Bechtel Center September 1998 - March 1999
Skills
Translation, Spanish, International Relations, Nonprofits
Education
The George Washington University 2004 — 2004
Certificate in Spanish-English Judiciary Interpretation, Legal interpretation
The George Washington University
Certificate, Spanish; English Judiciary Interpretation
· Northern Virginia Area Health Education Center
· Superior Conservatory of Music
Diplomas, music theory; harmony and piano
· U.S. Department of Agriculture Graduate School
· University of Córdoba
Bachelor of Arts, Educational Sciences
United Cerebral Palsy of Southern Arizona September 2012 - Present
The University of Arizona May 2011 - September 2012
United Cerebral Palsy of Southern Arizona January 2012 - August 2012
United Cerebral Palsy of Southern Arizona January 2011 - December 2011
The University of Arizona August 2010 - May 2011
CyraCom International April 2010 - November 2010
Green Giants Consulting May 2007 - March 2010
Waste 2 Energy August 2006 - July 2007
Raytheon May 2006 - August 2006
Skills
Strategic Planning, Entrepreneurship, Business Development, Business Planning, Finance, Data Analysis, Venture Capital, Nonprofits, Financial Analysis, Market Research, Event Planning, Start-ups, Public Speaking, Analysis, Social Media, Strategic Financial..., Financial Modeling
Education
University of Arizona, Eller College of Management
Finance, Entrepreneurship, Cum Laude
CyraCom International August 2014 - Present
CyraCom International May 2012 - August 2014
CyraCom International March 2011 - May 2012
American Valet January 2008 - January 2011
CyraCom International June 2010 - August 2010
Skills
College Recruiting, Contract Negotiation, HR Policies, Volunteer Coordination, PowerPoint, Microsoft Office, Adobe Acrobat, Strategic Planning, Project Planning, Project Implementation, Team Leadership, Microsoft Dynamics, Microsoft, Accountability, Account Management, Operations Management, Leadership, Social Media, Recruiting, Marketing, Human Resources, Time Management, Project Management, Sales, CRM, Analysis, Microsoft Excel, New Business Development, Training, Microsoft Word, Research, Customer Service, Outlook, Networking, Team Building, Teamwork, Customer Satisfaction, Process Scheduler, Budgets, Program Management, Social Networking, Event Management, Inventory Management, Public Relations, Data Analysis, Public Speaking, Employee Relations, Business Development, Interpreting, Management
Education
University of Arizona, Eller College of Management 2006 — 2010
Business Management, Business
Univeristy of Limerick 2007 — 2008
Study Abroad, General Education
Catalina Foothills High School 2002 — 2006
AGS Safety & Supply August 2015 - Present
University of Arizona August 2014 - February 2015
The University of Arizona August 2012 - December 2014
CyraCom 2013 - April 2014
Cyracom International January 2013 - May 2013
Pima County Legal Defender's Office May 2012 - August 2012
Voices for Education August 2010 - December 2010
Community Provider of Enrichment Services August 2008 - October 2010
Voices for Education 2010 - 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English, Community Outreach, Marketing, Motivation, Communication Skills, Editing
Education
University of Arizona 2011 — 2013
Bachelor of Arts (BA), Philosophy, Politics, Economics, and Law
Pima Community College 2008 — 2010
Associates of Business, Marketing
Catalina High Magnet School
ADP September 2015 - Present
DLC Resources, Inc. April 2014 - September 2015
Cyracom International February 2012 - April 2014
US Airways September 2011 - January 2012
Freeport-McMoRan Copper & Gold Inc. October 2010 - December 2010
Oxford Global Resources, Inc. (International staffing firm May 2002 - October 2010
Skills
Recruiting, Training, Employee Relations, Performance Management, Team Building, Talent Management, Public Speaking, Resume Writing, Customer Service, Leadership, Coaching, Organizational..., Time Management, Management, Strategic Planning, Event Planning, Budgets, Account Management, Sales, Onboarding, Talent Acquisition, Human Resources, Interviews
Education
Ottawa University 2002 — 2006
Bachelor of Science, Human Resources Administration
Manual
Communicus, Inc. July 2014 - June 2015
LawLytics August 2013 - December 2013
CyraCom International January 2013 - May 2013
Farjad System Pardaz March 2010 - August 2012
Depelmaan Pardaz October 2008 - March 2010
ParsecSoft Group August 2007 - October 2008
Skills
Data Analysis, Business Analysis, Requirements Analysis, Databases, Analytics, Data Mining, Statistics, Business Strategy, SaaS, Cloud Computing, Programming, Product Management, Financial Analysis, Software Development, Java, Software Engineering, C++, Entrepreneurship, SQL, Project Management, Web Applications, Software Design, SEO, Analysis, Agile Methodologies, Java Enterprise Edition, Web Development, Web Services, Business Communications, Demand Forecasting, SPSS, Equity Valuation, Corporate FP&A, Business Statistics, Strategy, MBA, Management, Microstrategy, R, Use Case Analysis, Start-ups, Team Leadership, Financial Modeling, Business Planning, Competitive Analysis, Data Warehousing, Management Consulting, Statistical Data..., Leadership, Consulting
Education
Coursera Data Science Program 2015 — 2015
Data Science Specialization, Data Science
University of Arizona Eller MBA Programs 2012 — 2014
Master of Business Administration (M.B.A.), Finance, Entrepreneurship
University of Arizona, Eller College of Management 2012 — 2014
Master of Business Administration (MBA), Finance, Entrepreneurship
Sharif University of Technology 2004 — 2006
Master's degree, Computer Software Engineering
Iran University of Science and Technology (IUST) 1999 — 2004
Bachelor's degree, Computer Software Engineering
CyraCom International 2011 - Present
ResCare February 2010 - December 2012
International Rescue Committee January 2008 - February 2011
Skills
Linguistics, Translation, Localization, Language Services, Interpreting, Medical Terminology,..., Documents translations..., Interpretation &..., Technical Translation, Multilingual, Medical Translation, Customer Service, Intercultural..., Teaching, Teaching English as a..., Proofreading, Nonprofits, Editing, Community Outreach, Foreign Languages, International Relations, Spanish
Education
University of Wahington 2012 — 2015
Bachelor's degree, Registered Nursing/Registered Nurse
De Geers Gynmnasiet 1993 — 1996
Liberal Arts
University of Arizona
Bachelor' of Anthropology, Cultural Anthropology
CyraCom February 2015 - Present
CyraCom International May 2013 - Present
CyraCom International, Inc. - Interpreter October 2011 - August 2013
CyraCom International, Inc. - Language Services January 2013 - June 2013
Northwest NeuroSpecialists, PLLC April 2008 - May 2009
Tucson Residence Foundation May 2000 - January 2009
University of Arizona, Department of Agriculture and Bioengineering May 2003 - August 2003
Skills
German - Fluent, Spanish - Proficient, ASL - Conversational, Cultural Competency, Medical Background, Mental Health Care, Clinical Research, Contact Centers, Customer Service, General Research, Research, Translation, Project Management, Localization, Nonprofits, Linguistics, Editing, English, Interpreting, Marketing, Intercultural..., Marketing Communications, Multilingual, Proofreading, Leadership, Management, Microsoft Office, Spanish
Education
University of Arizona, College of Medicine 2009 — 2010
Medicine
University of Arizona 2003 — 2006
Bachelor of Science (B.S.), Psychology and Pre-Health
Pima Community College 2011 — 2012
ASL Interpreter, American Sign Language (ASL)
Pima Community College 2000 — 2003
Associate of Arts and Sciences (A.A.S.), Pre-Health
Berlitz School of Languages - Mainz, Germany 1997 — 1998
Language and Culture Certification, Foreign Language Acquisition
CEE Idiomas, Madrid - Spain 1996 — 1997
Spanish Language Certification, Spanish
Gustav-Stresemann Business Economics College - Mainz, Germany 1994 — 1996
Foreign Economics, English/French, Business Administration and Management, International Studies
GLOBO December 2014 - Present
Cyracom International December 2014 - Present
Rivka's Angels November 2013 - Present
Family Own Business November 2011 - Present
CyraCom International August 2013 - November 2014
Cyracom International September 2011 - August 2013
JCC August 2004 - September 2011
Montessori School in Deerfield Chicago. May 1985 - December 1997
Skills
Spanish, Translation, Linguistics, Interpreting, Language Services, Foreign Languages, Legal Translation, Proofreading, Editing, Language Teaching, Technical Translation, ESL, Teaching, Website Localization, Language Development, Blogging, Jewish Education, Localization, Training, Research, English, Subtitling, E-Learning, Tutoring, Modern Hebrew, Hebrew Teacher, Montessori Spanish..., Interpretation, Cosmetology, Hebrew, Jewish Studies, Holocaust, Consecutive..., Intercultural..., Conference Interpreting, International Relations, Teaching English as a..., Simultaneous..., Multilingual, Internationalization, Fundraising, Community Outreach, Nonprofits, Medical Translation, Terminology, Social Media, Customer Service, Microsoft Office, Literature
Education
Carsten Aveda Institute of Arizona 2002 — 2004
Cosmetology/Skin
Haifa University 1979 — 1981
Hebrew Language and Literature
JTG inc. October 2014 - Present
Pacific Interpreters February 2010 - Present
CyraCom International February 2010 - Present
Language Services Associates October 2009 - Present
Skills
GIS, Customer Service, Languages, Translation, Localization, Editing, Foreign Languages, Multilingual, Microsoft Office, Proofreading, Research, English, Teaching, Intercultural..., Globalization, Microsoft Excel
Education
Georgetown University 2014 — 2014
University of Pittsburgh 2010 — 2012
Master of Public Administration (MPA), Urban and Regional Affairs
Public School 2013 - Present
Bilingual Advantage 2006 - February 2015
Cyracom International 2012 - 2014
Skills
Teaching, Spanish, Training, English
Education
Grand Canyon University 2015 — 2019
Doctor of Education (EdD), Educational Leadership and Administration, General
University of Phoenix 2009 — 2014
Master's degree, Secondary Education and Teaching
University of North Florida 2005 — 2007
Bachelor of Arts (B.A.), Spanish Language and Literature
U.S. Department of State October 2013 - Present
U.S. Department of State September 2013 - Present
JTG, Inc 2012 - Present
thebigword April 2011 - Present
Language Select January 2011 - Present
Pacific Interpreters September 2010 - Present
Immigration services, Catholic Diocese April 2010 - Present
TransPerfect Translations February 2010 - Present
Mango Languages 2010 - Present
CyraCom International December 2009 - Present
Skills
Interpretation, Translation, Immigration, Banking, Insurance, Psychology, Language Services, French, Translation Services, Consecutive Interpreting, Legal Translation, Localization, Linguistics, Proofreading, Technical Translation, Foreign Languages, Medical Translation, Trados, Editing, English, Multilingual, Document Translation, Transcription, Writing, Teaching, Subtitling, Internationalization, Microsoft Office, Language Teaching, Literature, Customer Service, International Relations, Conferences, Public Relations, Word, Politics, Journalism, Tourism, Intercultural..., Terminology, Microsoft Word, Interpreting, Website Localization, Immigration Law, Simultaneous..., SDL Trados, Machine Translation, CAT tools, SDLX, Translation Memory
Education
American Public University System 2013 — 2015
Master of Arts (MA), International Relations and Conflict Resolution, MA.
American Public University System 2013 — 2015
Master of Arts (M.A.), International Relations & Conflict Resolution
NUR (National University of Rwanda) 2002 — 2006
BA, Translation and Interpretation
National University of Rwanda 2002 — 2006
Bachelors of Arts, Translation and Interpreting
CoWorx Staffing Services February 2012 - Present
CyraCom International June 2010 - December 2011
Toys R Us September 2002 - June 2010
AT&T July 1999 - September 2002
Skills
Strategic Planning, Retail Management, Budget Management, Inventory Management, Procurement, Incentive Programs, Performance Management, Safety Management, Team Leadership, Leadership Development, Training & Development, Customer Service, Staff Retention, Compensation Planning, Succession Planning, Full-cycle Recruiting, Diversity Recruitment, Job Description..., Labor Relations, Presenter, Fraud Investigations, HRIS, HR Policies, Applicant Tracking..., Talent Acquisition, Talent Assessment, Big Box, SHRM, Organizational..., Profit & Loss Management, Operations Management, Call Center, Behavioral Interviewing, Competency Based..., PCI Standards, Unemployment Claims, Compensation & Benefit, Contact Center..., Recruiting, Personnel Management, Talent Management, Employee Training, Store Management, Vendor Management, Fraud, Training, Interviews, Job Descriptions, Skilled Relationship..., Employee Relations
Education
University of Phoenix 2007 — 2010
Associates, Business Management
Reavis High School 1984 — 1988
University of Phoenix
Pursuing Bachelor of Business Administration (BBA), Human Resources Management and Services
SHRM
Human Resources
Philips Healthcare July 2013 - Present
CyraCom International August 2011 - Present
Banner Health August 2011 - Present
RS Diaz Automotive Repair February 2010 - Present
Target Corporation July 2007 - Present
Banner Thunderbird Hospital and Medical Center September 2011 - July 2013
Skills
Bilingual-Spanish, Outstanding Customer..., Multitasker, Customer Service
Education
DeVry University 2007 — 2011
Bachelor of Science, Biomedical Engineering Technology
DeVry University Phoenix 2007 — 2011
Bachelor of science, Biomedical Engineering Technology
TransPerfect September 2015 - Present
CyraCom International December 2010 - Present
NV AHEC July 2010 - August 2015
Monterey Institute of International Studies August 2008 - May 2010
Education
Middlebury Institute of International Studies at Monterey 2008 — 2010
MA, Translation & Interpretation
Granada Institute of International Studies 2007 — 2008
University of Virginia 2003 — 2007
BA, Spanish Linguistics & Philology, Linguistics
Servicios de Programas Universitarios
Studies
MGO (Macias Gini & O'Connell LLP) July 2013 - Present
PwC December 2012 - January 2013
New Zealand Consulate General in Guangzhou September 2012 - September 2012
Shanghai Pudong Development Bank August 2012 - September 2012
Sing Tao Daily (SF) May 2012 - July 2012
CyraCom International June 2011 - March 2012
JKW Company January 2011 - February 2011
The University of Arizona April 2010 - June 2010
The University of Arizona July 2008 - March 2010
Citi July 2009 - August 2009
Skills
Lead Generation, Call Center, Customer Service, Microsoft Office, Business Development, Leadership, New Business Development, Multilingual, Account Management, Microsoft Excel, Accounting, Call Centers, Time Management, Research, CRM
Education
UC Davis Graduate School of Management 2012 — 2013
Master of Professional Accountancy (MPAc)
University of Arizona 2007 — 2011
BS, Business Administration
The University of Texas at El Paso November 2014 - Present
Verizon Wireless July 2012 - November 2014
CyraCom International April 2010 - May 2012
Skills
Certified Translator, Able to type 60 WPM, Outstanding Customer..., Interpreting, Multilingual, Translation, Spanish, Localization, Proofreading, Legal Translation, English, Intercultural..., Business, Foreign Languages, Linguistics, Public Speaking, Customer Service
Education
The University of Texas at El Paso 2001 — 2004
Bachelor's of Liberal Arts; Degree, Linguistics; Translation
CyraCom January 2009 - Present
Charming Shoppes March 2008 - January 2009
Cyracom International January 2007 - February 2008
University of Arizona July 2004 - July 2006
Intuit January 1994 - April 2004
Skills
jQuery, SQL, Databases, CSS, Database Design, Microsoft SQL Server, Agile Methodologies, HTML, JavaScript, Software Development, Subversion, XML, Perl
Education
University of Arizona 1988 — 1993
BS, Biochemistry
U.S. Department of Justice 2012 - Present
United States Citizenship and Immigration Services May 2014 - Present
CyraCom International November 2013 - Present
Defense Language Institute November 2012 - Present
US Department of Homeland Security May 2012 - Present
ACTFL April 2011 - Present
ALTA Language Services, Inc. February 2011 - Present
United States Department of Defense September 2012 - Present
Lionbridge Inc. April 2012 - Present
Language Select 2015 - 2015
Skills
Linguistics, Training, Localization, System Administration, Public Relations, Translation, Foreign Languages, Language Teaching, Technical Translation, Proofreading, Multilingual, E-Learning, Legal Translation, English, Interpreting, Subtitling, Website Localization, Trados, Desktop Publishing, Teaching English as a..., Internationalization, SDL Trados, Intercultural..., Transcription, Wordfast, Terminology, Literature, Language Services, Medical Translation, Simultaneous..., Manuals, Machine Translation, ESL
Education
John Carroll University 2004 — 2007
Masters in Communications Management, Masters in Communications Management, 3.7 GPA
John Carroll University 2003 — 2006
Masters in Communications Management, Public Relations, Advertising, and Applied Communication, 3.7
Quaid-I-Azam University 1989 — 1991
M, Sc "Defense and Strategic Studies
Golden Eagle Distributors, Inc May 2012 - Present
CyraCom International June 2010 - May 2012
BBVA Compass Bank June 2009 - June 2010
Charming Shoppes March 2008 - September 2008
Assessment Technology, Inc September 2006 - March 2008
Intuit June 2002 - March 2006
Artisoft 1994 - 2001
Skills
Product Management, Multi-channel Marketing, Sales, Strategic Planning, Product Marketing, Sales Management, New Business Development, Marketing, Team Leadership, CRM, Selling, Business Development, Direct Sales, Salesforce.com, Management, SaaS
Education
University of Arizona 1981 — 1986
Raytheon Missile Systems July 2013 - Present
Raytheon Missile Systems May 2008 - July 2013
CyraCom International August 2006 - February 2008
Western Shower Door June 2004 - June 2006
Focus Advisors January 2004 - June 2004
Skills
Inventory Management, Valuation, Supply Chain, G/L Analysis, Budgets, Process Improvement, Forecasting, Finance, Cost Accounting, Cost Benefit, Microsoft Excel, Financial Analysis, Data Analysis, Strategic Planning, Variance Analysis, Program Management, Training, Management, Management Consulting, Business Process..., Manufacturing, Six Sigma, Mergers & Acquisitions, Financial Modeling, Analysis, Cross-functional Team..., Performance Management, Managerial Finance, Business Planning, Earned Value Management, SAP, Access, Financial Reporting, Risk Management, Leadership
Education
University of Phoenix, John Sperling School of Business 2010 — 2012
Master of Business Administration (MBA)
University of Arizona, Eller College of Management 1997 — 2001
Bachelor of Science, Finance
Tucson Medical Center January 2012 - Present
CyraCom International June 2011 - Present
CACTI April 2009 - Present
Sky Island Alliance 2006 - 2015
Sky Island Alliance 2006 - 2015
The University of Arizona Flandrau Planetarium and Science Center January 2005 - March 2009
Tohono O'odham Nation October 1994 - September 2002
Skills
Grant Writing, Community Outreach, Spanish, Public Speaking, Higher Education, Research, Program Development, Editing, Public Relations, Curriculum Development, Fundraising, Event Planning, Volunteer Management, Non-profits, Intercultural..., Grants, Teaching, Teaching French as a..., Teaching Spanish, Translator, Interpreter, French Teaching, Nonprofits
Education
The University of Arizona School of Information Resources and Library Science 2012 — 2013
Master of Arts (M.A.), Information Resources and Library Science
University of Arizona 2003 — 2005
Bachelor of Arts (B.A.) in Latin American Studies, Mexican American Studies, Anthropology
El Colegio de Mexico 1998 — 2000
Postgraduate Fellowship, Leadership on Environment and Sustainable Development, LEAD Mexico Fellow, Cohort 7
University of Strasbourg, Institut de Traducteurs et d'Interpretes 1988 — 1989
Language Interpretation and Translation
CyraCom International June 2009 - August 2013
BYU-Idaho August 2012 - March 2013
Skills
Microsoft Word, Legal Research, PowerPoint, Research, Legal Writing, Public Speaking, Customer Service, Westlaw, Teamwork, English
Education
University of Arizona, James E. Rogers College of Law 2013 — 2016
Doctor of Law (J.D.), Business
Brigham Young University - Idaho 2010 — 2013
Bachelor of Arts (B.A.), English Language and Literature/Letters, 3.60
Eastern Arizona 2007 — 2009
None, English Language and Literature/Letters, 3.60
Squire Sanders October 2013 - Present
CyraCom International June 2011 - August 2011
Pima County Superior Court May 2011 - August 2011
Saetrum Law Offices May 2010 - August 2010
MWI Veterinary Supply May 2009 - August 2009
Skills
Legal Writing
Education
University of Arizona, James E. Rogers College of Law 2010 — 2013
Doctor of Law (J.D.)
University of Puget Sound 2006 — 2010
CyraCom International Lead ISO Auditor, ComplianceCyraCom InternationalJune 2012 - Present
AZ Office of the Auditor General October 2009 - May 2012
AZ Dept of Revenue June 2007 - April 2009
Skills
Internal Audit, Auditing, Risk Assessment, Accounting, Internal Controls, Assurance, GAAP, Financial Analysis, Financial Audits, External Audit, Sarbanes-Oxley Act, General Ledger, Cash Flow, Finance, Process Improvement, Team Empowerment, Technical Writing, Enterprise Risk...
Education
Siena Heights University 1997 — 1999
Master of Arts (MA), Organizational Development and Human Resource Development
University of Phoenix May 2015 - Present
University of Phoenix October 2009 - Present
University of Phoenix June 2011 - May 2015
University of Phoenix March 2008 - June 2011
University of Phoenix July 2007 - March 2008
Bank of America March 2006 - September 2007
CyraCom International July 2005 - March 2006
Skills
Adult Education, Higher Education, Classroom Instruction, Critical Thinking, Academic Administration, Public Speaking, Training, Healthcare, Leadership, Instructional Design, Newsletters, MS Project, Microsoft Publisher, Student Affairs, Staff Development, Teaching, Classroom, Customer Service, Management, Microsoft Office, Microsoft Project, PowerPoint, Time Management
Education
University of Phoenix 2012 — 2016
Doctor of Healthcare Administration (DHA)
University of Phoenix 2010 — 2011
Certificate, Project Management
University of Phoenix 2007 — 2009
Master of Business Administration, Health Care Management
University of Arizona 2002 — 2006
BS, Physiological Sciences
CyraCom International April 2014 - Present
CyraCom International January 2012 - April 2014
CyraCom March 2010 - January 2012
CyraCom International July 2005 - March 2010
Language Line Services March 1999 - May 2005
Raul R Macias and Associates June 1992 - March 1999
Skills
Training, Project Management, Leadership, Management, Coaching, Interpreting, Recruiting, Spanish, Business Development, Language Services, Leadership Development, Team Management, Budgets, Translation, Linguistics, Human Resources, Quality Assurance, Strategy, Multilingual, Call Centers
Education
University of Arizona
Latin American Studies/Economics
Certified Languages International October 2013 - Present
CyraCom International October 2013 - Present
Sage Hill Acupuncture January 2013 - Present
Pacific Interpreters, a LanguageLine Solutions Company May 2012 - November 2013
Skills
Alternative Medicine, Acupuncture, Healing, Wellness, Chronic Illness, Lao, Wellbeing, Medicine
Education
Pacific College of Oriental Medicine 2008 — 2011
Master of Science of Traditional Oriental Medicine, Acupuncture and Oriental Medicine
LanguageLine Solutions January 2014 - Present
CyraCom International January 2011 - Present
National Insurance Solutions LLC November 2011 - June 2013
Ken Shoemaker State Farm Agency January 2010 - August 2011
Matt Silverstein Allstate Agency August 2009 - August 2010
Premere General Agency February 2004 - August 2010
Skills
Translation, Proofreading, Interpreting, Linguistics, Foreign Languages, Multilingual, Language Services, Legal Translation, Intercultural..., English, Public Relations, Coaching, Claims Handling, Insurance Underwriting, Customer Service, Sales Operations, Office Management, Medical Interpreting
Education
Merced College 1993 — 1995
Business Certification, Business Admnistration
Keanry High School 1985 — 1987
Diploma, General Studies
University of Maryland Medical Center January 2015 - Present
Johns Hopkins University February 2010 - Present
Rhina Bonilla August 2004 - Present
GLOBO Language & Cultural Solutions August 2014 - December 2014
Florida Hospital August 2012 - December 2014
XtraMile Interpreting August 2010 - December 2014
CyraCom International April 2010 - December 2014
AccessOnTime March 2010 - December 2014
Stepping Stones Museum for Children December 2008 - December 2014
TransPerfect January 2014 - 2014
Skills
Proofreading, Editing, Copywriting, English, Spanish, Writing, Research, Linguistics, Voice Over, Journalism, Copy Editing, Translation Services, Word, Focus Groups, Desktop Publishing, Transcription, Consecutive Interpreting, Medical Interpreting, Website Copy Translation, Microsoft Word, Interpreting, Translation, Foreign Languages, Event Planning, Literature, Nonprofits, Language Services
Education
University of Florida 1999 — 2002
M.A., Latin American Studies and International Communications
University of North Carolina at Greensboro 2004 — 2005
Level I and II Certification, Interpreting, Translation
University of Florida 1995 — 1997
B.S., Journalism
LA Institute of Translation & Interpretation July 2013 - Present
California Unemployment Insurance Appeals Board January 2005 - Present
CyraCom International March 2010 - Present
Telelanguage August 2006 - Present
Linguatheque January 2007 - September 2013
Skills
Mandarin, Taiwanese, Nutrition, Translation, Wellness, Multilingual, Medical Translation, Legal Translation, Interpreting, Simultaneous..., Language Services, Linguistics, Foreign Languages, Terminology, Technical Translation, Localization, Proofreading, Teaching
Education
University of California, Los Angeles 2007 — 2008
Certification Program, Translation & Interpretation, Mandarin/English
Conflict Resolution Center of Montgomery County (CRCMC) November 2014 - Present
Montgomery County Department of Recreation July 2014 - Present
CyraCom International July 2013 - Present
Frangipani Inc. September 2011 - Present
Gilchrist Center for Cultural Diversity, Montgomery County Government January 2014 - October 2014
Conflict Resolution Center of Montgomery County (CRCMC) January 2014 - October 2014
Conflict Resolution Center of Montgomery County (CRCMC) January 2012 - May 2012
Woodend Sanctuary September 2010 - December 2011
Skills
International..., Research, Microsoft Office, Community Outreach, Customer Service, Government, Leadership, Community Development, Project Management, Management, Grant Writing, Training, Fundraising, Nonprofits
Education
University of Maryland College Park 2009 — 2012
Bachelor of Arts (B.A.), Economics and Agriculture and Resource Economics
Montgomery College 2008 — 2009
Methodist College, Colombo Sri Lanka
CyraCom International January 2010 - Present
LLE - Language Learning Enterprises March 2003 - January 2010
Skills
.NET
Education
Rutgers University-New Brunswick
BA, Chemistry, Biology
Yelp July 2015 - Present
Yelp October 2014 - Present
Yelp June 2014 - September 2014
CyraCom January 2013 - May 2014
CyraCom International May 2012 - January 2013
Kind Vines May 2011 - May 2012
NAZ Today August 2010 - May 2012
Skills
Advertising, Marketing, Social Media Marketing, Blogging, Public Relations, Event Planning, Final Cut Pro, Marketing Communications, InDesign, Broadcast, Broadcast Journalism, Public Speaking, Digital Media, Photoshop, Television, Videography, Research, Business Development, Sales, Storytelling, Online Advertising, Adobe Creative Suite, Microsoft Office, Account Management, Strategy Implementation, Business Process..., CRM, Customer Service, Training, Editing, Press Releases, Creative Writing, Social Networking, Management, Salesforce.com, Leadership
Education
Northern Arizona University 2008 — 2012
Bachelor of Science (B.S.), Advertising, Public Relations and Electronic Media and Film
Marana High School 2004 — 2008
VISIONS/Services for the Blind and Visually Impaired September 2013 - Present
Legal Language Services July 2011 - May 2012
CyraCom International April 2011 - April 2012
Skills
Interpreting, Language Services, Medical Translation, Linguistics, Legal Translation, Consecutive..., Foreign Languages, Multilingual, Terminology, Intercultural..., Spanish
Education
Universidad de Buenos Aires 1993 — 2000
Molecular Biology, Genetics, Inmunology
Universidad de Buenos Aires 1992 — 2000
Bachelor of Science and Master of Science combined, Molecular Biology
CyraCom International December 2013 - Present
Sprouts Farmers Market May 2011 - November 2013
HMS Host August 2010 - May 2011
Mollen Immunization Clinics June 2009 - August 2010
wagamama February 2008 - September 2008
Woodstock House December 2005 - December 2007
Holiday Inn Hotel & Suites December 2003 - October 2005
Asha Metal Industries July 2002 - December 2003
Skills
Interviews, PeopleSoft, Payroll, Human Resources, New Hire Orientations, Recruiting, Training, HRIS, Personnel Management, Employee Training, Management, Process Improvement, Analysis, Employer Branding, Software Documentation, Deferred Compensation, Performance Appraisal
Education
South Gujarat University 2001 — 2003
Master's degree, Human Resources Development
Veer Narmada University 2001 — 2003
Master's degree, Human Resources Development
South Gujarat University 1997 — 2000
Bachelor of Commerce (BCom), Advance Accounting and Auditing, A
St. Francis of Assisi Convent High School 1995 — 1997
High School, Commerce
CoWorx Staffing Services March 2012 - Present
CyraCom International October 2011 - March 2012
CyraCom August 2010 - October 2011
Subway May 2008 - August 2010
Skills
Customer Service, Recruiting, Human Resources, Interviews, Management, Microsoft Office, New Hire Orientations, Spanish, Talent Acquisition, Microsoft Word, PowerPoint, Performance Management, Employee Relations, Payroll, Training, Sourcing, Hiring
Education
Pima Community College 2008 — 2011
Electronic Arts (EA) January 2015 - Present
eBay Enterprise Marketing Solutions - Display August 2013 - December 2014
Abercrombie & Fitch February 2012 - February 2013
CyraCom International January 2012 - January 2013
Albuquerque Convention and Visitors Bureau June 2010 - August 2010
Espresso Art Café February 2010 - May 2010
Skills
Advertising Operations, Display Advertising, Online Campaign..., Media Planning, Account Management, Retargeting, Social Media, Press Releases, Blogging, Public Relations, Microsoft Office, Advertising, Marketing, Research, Leadership, Microsoft Excel, Event Planning, SPSS, Customer Service, Promotions, Team Management, Newsletters, Facebook, Digital Media, Marketing Strategy, Content Marketing, Media Relations, Business Communications, Content Writing, White Papers, WordPress, Training, Event Management, Editing, Marketing Communications, Mac OS X, Eloqua, Spanish, Entrepreneurship, Community Outreach, Social Media Marketing, Online Media Buys, DoubleClick, DoubleClick for..., Web Analytics, Market Research, Online Marketing, Ad Trafficking, RTB, Programmatic Advertising
Education
University of Arizona, Eller College of Management 2009 — 2013
Bachelor of Science in Business Administration, Double Major in Marketing & Entrepreneurship, Minor in Spanish, Cumulative GPA: 3.855
UnitedHealth Group September 2012 - September 2015
Healthsource Chiropractic Inc January 2012 - June 2012
Office Team September 2011 - October 2011
Clow Stamping Company September 2010 - September 2011
CyraCom International 2011 - 2011
Clow Stamping Company October 2008 - September 2010
Skills
Microsoft Office, Ten Key, Typing, Switchboard Operator, Fax, mail, Accounts Receivable, Collections, Invoicing, Deposits, Microsoft Excel, Customer Service, Microsoft Word, Outlook, Access, Administrative..., Data Entry, Teamwork, Training, Receptionist Duties, PowerPoint, Telephone Skills, Time Management, Analysis
Education
University of Northwestern - St. Paul 2003 — 2007
Communications
CyraCom International June 2011 - Present
Merritt College May 2011 - Present
Bing Kavey Inc. August 1989 - August 1999
Education
Merritt College 2011 — 2011
Health Care Interpreter
Merritt College 2011 — 2011
Certificate, Medical Assisting
Florida State University
BS, Business Administration
Cord Blood Registry June 2014 - Present
Afni January 2014 - June 2014
CyraCom International May 2013 - December 2013
Savers June 2010 - May 2013
Retail Environment August 2007 - May 2010
Midvale Telephope Exchange July 2005 - August 2007
Summerhave Coffee House May 2000 - May 2003
Skills
Microsoft Office, Team Building, Martial Arts, Business Management, Communication, Social Media, Event Planning, Microsoft Word, Microsoft Excel, Team Leadership, Customer Service, Sales, Social Networking, Time Management, Marketing, Public Speaking, Strategic Planning, Advertising, Inventory Management, Market Research, Customer Satisfaction, Retail, Research, Public Relations, Social Media Marketing, Marketing Strategy, Photoshop, Fundraising, Merchandising, Marketing Communications, Account Management, Nonprofits, Business Development, Entrepreneurship, Training, Online Marketing, Microsoft Dynamics, Microsoft CRM, Business Writing, Salesforce.com, Customer Experience, Program Management, Loss Prevention, Data Entry, Critical Thinking, B2B, Cash Handling Experience, Recruiting
Education
University of Arizona 2011 — 2014
Bachelor of Business Administration (B.S.B.A.), Business Administration and Management, General
Tucson High 1998 — 2000
CyraCom International June 2009 - Present
talented 10 ent June 2001 - June 2006
Education
UCSB 2001 — 2005
Bachelor of Science (BS), Clinical Psychology, 4.0
CyraCom International April 2012 - Present
CyraCom International June 2011 - Present
CyraCom International August 2011 - April 2012
Palm Harbor Homes March 1998 - January 2011
Skills
Human Resources, Personnel Management, New Hire Orientations, HR Policies, Onboarding, Benefits Administration, HRIS, Talent Management, Interviews, Employment Law, Organizational..., Conflict Resolution
Education
Mesa Community College 1993 — 1994
Computer literacy courses/English
Mexico 1977 — 1980
High School Diploma
CyraCom International September 2011 - Present
Skills
Interpretation, Quality Control, Job Coaching, Group Work, Multi Tasking, Bilingual-English/Spanis..., Organizational..., PowerPoint, Progress Monitoring, Job Evaluation, Customer Service, Quality Assurance
Education
ITT Technical Institute-Tucson 2010 — 2013
Associate of Science (AS), Criminology