Experience
Capital One  January 2015 - Present
Harleysville Insurance   June 2014 - December 2014
Ditech Mortgage Corp  January 2014 - June 2014
Accolade, Inc.   August 2013 - December 2013
HTH Worldwide  September 2011 - July 2013
Ohm Systems Inc.  May 2011 - September 2011
SEPTA  July 2010 - September 2011
@Consulting  February 2010 - July 2010
USA Technologies  November 2008 - January 2010
Main Line Health Systems  2010 - 2010

Skills
VMware, Active Directory, Windows, Troubleshooting, Servers, Disaster Recovery, System Administration, VPN, Computer Hardware, Windows Server, VMware ESX, Windows Server 2003, Windows Server 2008, DNS, DHCP, vSphere, Customer Relations, Group Policy, VMware Infrastructure, Windows 7, Cisco Technologies, Switches, Routers, Networking, Microsoft SQL Server, Databases, Microsoft Exchange, Software Installation, Backup Exec, Testing, Microsoft Certified..., System Deployment, Operating Systems, Customer Service, Laptops, Virtualization, HP C7000 Blade Server..., Access, HP, Data Center, Firewalls, Security, Hardware

Education
Delaware County Community College   2000 — 2003
AAS, Network Engineering

University of Delaware   1984 — 1986
Honors English program

Experience
A&E Factory Service  March 2014 - Present
Anadigics  February 2013 - January 2014
Adecco Engineering and Technical  August 2012 - November 2012
Crawford & Company  November 2011 - May 2012
Self Employed  January 2006 - February 2012
The Philadelphia Contributionship  October 2002 - November 2005
Royal & SunAlliance Insurance  1998 - 2002
Harleysville Insurance   1985 - 1997
US Navy  1981 - 1985

Skills
Xactimate, Subrogation, Claim, Liability, Property Claims, Homeowners, Property Damage, Claims Management, Investigation, Insurance, Commercial Lines, Property & Casualty..., Casualty, Electrical Repairs, Plumbing Fixtures, Painting, Drywall, Insulation, Mechanical Aptitude, Aircraft Maintenance, Automotive Repair, Motorcycle Safety

Education
Fairleigh Dickinson University   1979 — 1981
B.S., Business Management

Raritan Valley Community College   1977 — 1979
A.A., Business Administration

Experience
Strategic Comp  May 2013 - Present
Consumers Insurance  November 2010 - Present
Employers Insurance Group  2006 - 2010
Harleysville Insurance   1998 - 2006
ING Nederland  1996 - 1998
Cincinnati Financial Corporation  1992 - 1996
Liberty Mutual Insurance  1988 - 1992

Skills
Workers Compensation, Risk Management, Property & Casualty..., Commercial Insurance, Underwriting, Legal Liability, Insurance, Liability, Commercial Lines, General Insurance, Casualty, Professional Liability, Claims Management, Claim, Employee Benefits, Umbrella Insurance, Brokers, Leadership, Sales Management, People Skills, Inland Marine, New Business Development, Casualty Insurance

Education
Eastern Kentucky University   1984 — 1988
BS, Fire and Safety Engineering

Experience
Drexel University  Cabinetmaker/FinisherJoseph Gabriel CarpentryJune 2002 - Present
Harleysville Insurance   October 2012 - January 2013
Senior Financial Solutions   January 2012 - June 2012
Traffic Planning & Design, Inc.   August 2005 - April 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Lotus Notes, Synchro, Microstation, Outstanding..., Analytical Skills, High Organizational..., Highly detail oriented, Highly Ambitious, Highly motivated..., Mathematics, Friendly Personality, Arithmetic, Critical Thinking, Analytic Problem Solving

Education
Drexel University   2004 — 2010
Bachelor of Science (B.S.), Economics

Experience
Gajewski Insurance LLC   July 2010 - Present
Harleysville Insurance   May 2001 - January 2008
CNA  1981 - 1998
CNA Insurance  1981 - 1998

Skills
Casualty, Insurance, Underwriting, General Insurance, Property & Casualty..., Commercial Insurance, Claim, Professional Liability, Liability, Workers Compensation, Legal Liability, Umbrella Insurance, Casualty Insurance, Commercial Lines

Education
Cornell University   1974 — 1978
BS, Management

Experience
Actuarial Practice of Oliver Wyman   June 2014 - Present
Harleysville Insurance   April 2007 - May 2014
Milliman  October 2003 - March 2007
ACE Group  June 2001 - September 2003

Skills
Property & Casualty..., Commercial Insurance, Enterprise Risk..., Insurance, Actuarial Science, Underwriting, Casualty Insurance, Risk Management, Reinsurance, General Insurance, Liability, Casualty

Education
Drexel University   1993 — 1996
Bachelor's degree, Mathematics

Lansdale catholic

Experience
Harleysville Insurance   December 2014 - Present
Travelers  January 1990 - December 2014

Skills
Liability, Property & Casualty..., Claim, Liability Analysis, Claims Management, Commercial Insurance, Casualty, Risk Management, Reinsurance, General Insurance, Litigation Management, Product Liability, Brokers, Investigation, Litigation, Subrogation, Claim Investigation, Professional Liability

Education
Curry College
Bachelor of Arts (BA), Business Administration and Management, General

Experience
SEI  July 2015 - Present
philly.NET   2005 - Present
Consultant to Comcast   August 2014 - June 2015
Consultant to SEI Investments   July 2012 - July 2014
LiquidHub  October 2010 - July 2014
Consultant to CIGNA   October 2010 - July 2012
Harleysville Insurance   September 2009 - November 2010
Harleysville National Bank  September 2007 - September 2009
Cornerstone Companies   December 1997 - September 2007
Lehigh Valley Dot Net   December 2005 - July 2007

Skills
C#, Entity Framework, SQL, MVC Architecture, API, WCF Services, WPF Development, SharePoint, APIs, Test Driven Development, ADO.NET, CSS, Databases, SSRS, Database Design, Microsoft SQL Server, Microsoft Office..., ASP.NET, JavaScript, T-SQL, MVC, Silverlight, WCF, Agile Methodologies, SOA, Architectures, Scrum, Crystal Reports, XML, WPF, Web Services, WinForms, ASP, XSLT, Enterprise Architecture, Visual Studio, SDLC, Architecture

Education
Florida Atlantic University   1978 — 1982

Palm Beach Community College   1978 — 1980
AS, Business

Experience
Hale House  2009 - 2014
Brigham and Women's Hospital  December 2012 - February 2013
Liberty Mutual Insurance  January 2009 - August 2011
Travelers  October 2005 - January 2009
Harleysville Insurance   May 2004 - November 2004
Milliman  April 2000 - April 2004
Lockheed Martin  November 1999 - April 2000
Villanova University  August 1997 - August 1999
Colonial Penn Insurance Co.  1994 - 1996
DuPont  September 1989 - March 1990

Skills
Risk Management, Insurance, Access, Reinsurance, Underwriting, SAS, Pricing, VBA, Analysis, Data Analysis, Property & Casualty..., Financial Reporting, Financial Analysis, Microsoft Excel, Analytics, Actuarial Science, Business Analysis, Process Improvement, Project Management, Mentoring, Coaching, Staff Development, Business Process...

Education
Harvard University   2012 — 2013
Post-baccalaureate pre-medical studies

University of Massachusetts Boston   2012 — 2013
Post-baccalaureate pre-medical studies

Villanova University   1997 — 1999
MA, Mathematics

Rosemont College   1992 — 1994
BA, Mathematics

Academy of Notre Dame de Namur

St Laurence

Experience
The Hartford  October 2006 - Present
Harleysville Insurance   January 2003 - September 2005
XL Group  September 2000 - November 2002
Reliance Direct Insurance   July 1998 - September 2000
National Liberty Insurance   July 1989 - July 1998

Skills
401k, Account Management, Adjustments, Casualty, Claim, Claims Management, Commercial Insurance, Commercial Lines, Contract Negotiation, Cross-functional Team..., Customer Satisfaction, Customer Service, Defined Benefit, Disability Insurance, ETFs, Excess, General Insurance, Insurance, Legal Liability, Liability, Litigation, Litigation Management, Negotiation, Process Improvement, Professional Liability, Property, Property Damage, Reinsurance, Risk Management, Strategic Planning, Talent Acquisition, Team Building, Underwriting

Education
Delaware County Community College   1984 — 1986

Experience
North American Claims Specialists   April 2003 - Present
North American Claims Specialists   April 2003 - Present
North American Claims Specialists   April 2003 - Present
Prudential  1994 - 2003
Harleysville Insurance   1985 - 1994
Harleysville   1980 - 1990
State Auto Insurance  1984 - 1985

Skills
Claims, Property & Casualty..., Liability, Customer Service, Property Damage, Supervisory Skills, General Insurance, Insurance Claims, General Liability, Negotiation, Casualty, Claims Management, Management, Inland Marine, Automotive, Small Business, Claim, Insurance, Commercial Lines, Legal Liability, Mold Remediation, Mold, Flood, Water Damage, Commercial Insurance, Restoration, Adjustments, Homeowners, Workers Compensation, Umbrella Insurance, Professional Liability, D&O, Claims Handling, Accident, Liability Analysis, Property Claims, Insurance Law, Subrogation, Public Liability, Marine Insurance, Product Liability, Motorcycle, Litigation Management, Disability Insurance

Education
AIC   1990 — 1994
AIC, Insurance

Essex Community College   1975 — 1977
aa, Accounting

Experience
Whisky Advocate magazine   2010 - Present
Malt Advocate magazine   1997 - 2010
Harleysville Insurance   1990 - 1997
Chubb Insurance  1984 - 1990

Skills
Advertising, Marketing Strategy, Strategic Planning, New Business Development, Social Media, Sales Management, Business Strategy, Public Relations, Marketing Communications, Social Media Marketing, Public Speaking, Strategic Partnerships, Publishing, Financial Modeling, Mergers, Financial Analysis, Brand Management, Marketing, Event Management, Brand Development

Education
Fairleigh Dickinson University
B.S., Finance

Penn State University

Experience
Silver Lake Bookkeeping Services   July 2015 - Present
Maritime Heritage Alliance   July 2015 - Present
Interlochen Center for the Arts  February 2015 - April 2015
Full Spectrum Management   October 2014 - February 2015
Old Town Playhouse  December 2013 - October 2014
Northwest Michigan Council of Governments  September 2010 - July 2013
Shumsky West & Associates   January 2008 - September 2010
Bonner Insurance Agency   April 2007 - January 2008
Information Providers  November 2006 - April 2007
Harleysville Insurance   December 1996 - June 2006

Skills
Accounting, Accounts Payable, Payroll, Customer Service, Microsoft Excel, Insurance, QuickBooks, General Ledger, Tax Preparation, GL, Nonprofits, Tax, Licensed Life Insurance..., Microsoft Office, Risk Management, Accounts Receivable, Cash Flow, Quarterly Taxes, Financial Reporting, Invoicing, Bookkeeping, Budgets, Microsoft Word, Administration, Workers Compensation, Licensed..., Licensed Health..., Excel, Payroll Taxes, Year-end Close, Bank Reconciliation, Employee Benefits, Casualty, Journal Entries, Account Reconciliation, Financial Statements, Cash Receipts, Expenses, Volunteer Management, Non-profit Volunteer

Education
Ferris State University   2000 — 2003
Bachelor of Science, Accounting - 2004

Northwestern Michigan College   1993 — 1998
Associate of Applied Science, Accounting

Traverse City Senior High School
Business Degree, Accounting and Business

Experience
The PNP Agency™   January 2002 - Present
Strayer University  March 2011 - October 2012
Harleysville Insurance   January 2009 - March 2011
Verizon Wireless  March 2004 - December 2008
ARAMARK  November 1998 - September 2003

Skills
Sports Management, Entertainment Management, Public Relations, Public Speaking, Management Consulting, Social Media Marketing, Advisement, General Administration, Sports Marketing, Leadership Mentoring, Office Administration, Prevention, Crisis Management, Crisis Communications, Artist Management, Artist Development, Artist Relations, Artist Representation, Influential, Confidentiality, Personal Shopping, Personal Development, Business Management, Business Planning, Academic Administration, Social Media Relations, Email Marketing, Social Networking, Advisor, Career Counseling, Career Management, Resume Writing, Critical Thinking, Creative Strategy, Travel Management, Travel Planning, Entrepreneurial Skills, Entrepreneurial..., Presentation Coaching, Interview Preparation, Interview Coaching, Celebrity Interviews, Media Interviews, Contract Management, Problem Solving, Seminar Speaker, Leadership Development, Team Leadership, Customer Relations, Media Relations

Education
Walden University   2014 — 2016
Doctor of Business Administration, Leadership

Strayer University-Pennsylvania   2011 — 2012
Master of Education, Educational Management

Strayer University-Pennsylvania   2009 — 2010
Master of Business Administration, Marketing

Strayer University-Pennsylvania   2005 — 2008
Bachelor of Business Administration, Management

Community College of Philadelphia   2000 — 2007
Associate in Arts, Business

Sports Management Worldwide   2005 — 2005
Certificate of Completion, Athlete Management

Dell East Music Business Institute   2001 — 2003
Certificate of Completion, Artist Relations, Studio Production, Concert Promotion, Event Production

Experience
Nationwide Insurance (Acquisition of Harleysville Insurance 2011)   July 2013 - Present
Harleysville Insurance   June 2003 - Present
Kemper Insurance  November 2000 - June 2003
Royal & Sun Alliance  1997 - 2000
USF&G Insurance  1994 - 1997
Continental Insurance Corporation   1990 - 1994
Utica National Insurance Company  1986 - 1990

Skills
Property & Casualty..., Underwriting, Commercial Lines, General Insurance, Commercial Insurance, Casualty, Legal Liability, Account Management, Training, Strategy, Insurance, New Business Development, Risk Management, Claim, Liability, Reinsurance, Umbrella Insurance, Inland Marine, Liability Analysis, Marketing, Excess, Employment Practices..., Leadership, Workers Compensation, Brokers, Management, D&O, Professional Liability, Analysis, Claims Management

Education
College of the Holy Cross   1982 — 1986
B.A., English

Experience
Eastern Nazarene College  October 2003 - Present
Sarah Michaels Company   July 2002 - October 2003
Harleysville Insurance   1990 - 1995

Skills
Customer Service, Accounting, PowerPoint, Management, Accounts Receivable, Account Reconciliation, Teamwork, Invoicing, Microsoft Excel, Microsoft Word, Team Building, Outlook, Risk Management, Budgets, Analysis, Microsoft Office, System Administration, Financial Analysis, Nonprofits, Supervisory Skills, Policy, Higher Education, Financial Reporting, Program Management, Training, Leadership, Higher Education..., Public Speaking, Staff Development, Leadership Development, Administration

Education
Eastern Nazarene College   2010 — 2012
Bachelors, Business Administration

Massachusetts Bay Community College   1981 — 1983
Associates, Accounting

Experience
UnitedHealth Group  December 2014 - Present
Harleysville Insurance   July 2012 - November 2014
Harleysville Insurance   February 2010 - July 2012
Harleysville Insurance   December 2008 - February 2010
Harleysville Insurance   October 2001 - December 2008
CIGNA Group Insurance  September 2000 - October 2001
Reliance Insurance Company  June 1998 - September 2000

Skills
Business Intelligence, Data Modeling, Databases, Data Warehousing, ETL, Microsoft SQL Server, Database Design

Education
La Salle University   1993 — 1996
M.B.A., Concentration in Health Care

East Stroudsburg University of Pennsylvania   1989 — 1992
B.A. Economics & B.S. Financial Management

Experience
University of South Carolina  August 2013 - August 2014
Prayosha Norristown, LLC   April 2012 - June 2013
Sears Holdings Corporation  September 2011 - April 2012
Harleysville Insurance   July 2011 - September 2011
Anne Arundel County Parks And Recreations   June 2009 - August 2010
Solvern Innovations, Inc   April 2007 - August 2007
Maryland House of Delegates  March 2007 - May 2007

Skills
Store Management, Associate Development, Delegation, Time Management, Merchandise Planning, Open to Buy Management, Task-oriented, Goal Oriented, Store Operations, Retail Sales, Public Speaking, Ethical Decision Making, Timely Decision Making, Driving Results, Training, Interviews, Merchandising, Shrinkage, Visual Merchandising, Planograms, Assortment, Big Box, Loss Prevention, Local Government, Data Entry, Loyal, State Government, Political Philosophy, Ethics, Youth Mentoring, Critical Thinking, Customer Service, Community Outreach, Interpersonal..., Sales, Social Networking, Event Planning, Leadership, Leadership Development

Education
Drexel University Kline School of Law   2015 — 2018
Doctor of Law (J.D.), Law

University of South Carolina-Columbia   2013 — 2015
Master of Arts (M.A.), Philosophy

Eastern University   2007 — 2011
Bachelor of Arts (B.A.), Philosophy & Political Science

Experience
Safeguard Business Systems  February 2015 - Present
Safeguard Business Systems  February 2015 - Present
Merkle Inc  April 2012 - December 2014
Harleysville Insurance   April 2007 - July 2011
ExploreLearning  August 2005 - January 2007
American Funds  April 2004 - June 2005

Skills
Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Public Speaking, HTML, Strategic Planning, English, AIMS, CLARIFY, ImageRight, Lync, MIPS, NEXTMARK, SHARE, LYONS, CICS, MAILERMAILER, ISO, SILVERPLUME, EPOPS

Education
Kaplan University   2004 — 2006
Bachelor of Science, Criminal Justice

Eastern Center for Arts and Technology   1984 — 1986
Certificate of Completion, Information Management and Processing

Abington Senior High School   1983 — 1985
Diploma, General Studies

Insurance Institute of America
Certificate of Completion, Introduction to Property and General Liability

Experience
Nationwide Insurance  September 2014 - Present
Harleysville Insurance   June 2013 - September 2014
Harleysville Insurance   June 2005 - June 2013

Skills
Associate in General..., Underwriting, Risk Management, Property, Legal Liability, Insurance, Commercial Lines, Commercial Insurance, Casualty, Accounting, Access, Casualty Insurance, Property, Workers Compensation, Claim, Umbrella Insurance

Education
DeSales University

Experience
XL Catlin  2006 - Present
GAF Materials Corporation  2005 - 2006
Broadspire Services  2000 - 2005
Harleysville Insurance   1998 - 2001
American International Group  1997 - 1998
Kemper Insurance  1989 - 1997
Kemper  1989 - 1990

Skills
Claims, Risk Management, Workers Compensation, Casualty, Claims Management, Insurance, Analysis, Process Improvement, Claim, Business Analysis, Vendor Management, Performance Management, Strategy, Liability, Reinsurance, Management, Project Management, Financial Risk, Business Process, General Insurance, Strategic Planning, Commercial Insurance, Property & Casualty..., Employee Benefits, Underwriting, Business Process..., Requirements Gathering, Legal Liability, Health Insurance, Enterprise Risk..., Executive Management, Excess, Professional Liability, Casualty Insurance

Education
DeSales University   1998 — 2002
MBA, Business

Penn State University   1984 — 1988
BS, Finance, Minor Economics

Insurance Institute of America
ARM, AIC, AIT, Insurance

Experience
Pekin Insurance  October 2012 - Present
Grange Insurance  June 2005 - October 2012
Argo Group International Holdings, Ltd.   July 2002 - June 2005
Harleysville Insurance   January 2001 - July 2002
Harleysville Insurance   June 1999 - January 2001
Pekin Insurance  February 1996 - June 1999
Pekin Insurance  September 1991 - February 1996

Skills
Property & Casualty..., Insurance, Commercial Insurance, Commercial Lines, Casualty, General Insurance, Liability, Training, Customer Service, Management, Sales, Workers Compensation, Sales Management, Marketing, New Business Development, Reinsurance, Casualty Insurance

Education
Illinois State University
B.S., Finance

Experience
Harleysville Insurance   March 2010 - Present
Prudential  1998 - 2008
Prudential Financial  1998 - 2008

Education
Delaware Valley University   2006 — 2009
MBA, Business

Experience
Harleysville Insurance   May 1995 - Present
Harleysville Insurance   May 1987 - May 1995

Skills
Excel, Word, Image -..., Underwriting, Commercial Insurance, Property & Casualty..., General Insurance, Liability, Casualty Insurance, Risk Management, Claim, Workers Compensation, Legal Liability

Education
ECPI University
Associate's Degree, Computer Programming

Experience
Nationwide Insurance  April 2014 - Present
Harleysville Insurance   August 2010 - April 2014
Harleysville Insurance   March 2006 - August 2010
Arthur J. Gallagher & Co.   2003 - 2006

Skills
Casualty, Commercial Lines, Workers Compensation, Commercial Insurance, Property & Casualty..., Homeowners, Risk Management

Education
The Institutes
CPCU

DeVry University   2010 — 2011
Bachelor of Science in Technical Management, Commercial Underwriting/Business

The National Alliance
CRM

College of DuPage   2006 — 2009
Business

The National Alliance
CIC

The National Alliance
CISR

Experience
Harleysville Insurance   January 2014 - August 2014
Bank of America  October 2012 - May 2013
Comcast Cable  January 2012 - April 2012
Bank of America  November 2010 - December 2011
Bank of America  March 2006 - June 2010
Verizon  January 2005 - October 2005
PECO Energy / Exelon Corporation   June 1998 - May 2004
PECO Energy  August 1997 - June 1998
Highlands Insurance Group, Inc.   April 1996 - July 1997
Deluxe Corporation, formerly Safeguard Business Systems, Inc.   July 1991 - March 1996

Skills
MS Project, Project Planning, Project Portfolio..., Networking, Process Improvement, Project Management, Program Management, PMP, Certified Novell..., Creative Writing, Technical Documentation, Technical Writing, Data Center, Microsoft Excel, Microsoft Office, Visio, PMBOK, SharePoint, Technical Analysis, SDLC, Telephony, Vendor Management

Education
Drexel University   1976 — 1981
B.S. Business Administration, Administrative Systems Management (MIS)

Experience
Munson Medical Center  October 2011 - Present
Insurance and Risk Management Consultants   March 2011 - Present
Larkin Insurance Group   November 2006 - March 2011
Harleysville Insurance   June 1998 - September 2006

Skills
Insurance, Property & Casualty..., Commercial Insurance, Customer Service, Employee Benefits, Strategic Planning, Team Building, Sales, New Business Development, Health Insurance, Management, Training, Change Management, Sales Management, Financial Analysis, Legal Liability, Risk Management, Professional Liability, Real Estate

Education
Eastern Michigan University   1968 — 1972
Bachelor of Science, Geography, Chemistry

Detroit Lutheran High School West   1965 — 1968
College Prep

Experience
TGA Cross Insurance   December 2013 - Present
Insurance Marketing Agency, Inc.   July 2013 - December 2013
Herlihy Insurance Group  February 2004 - July 2013
The Protector Group  2003 - 2004
Harleysville Insurance   2002 - 2003
Acadia Insurance  1998 - 2003

Skills
Commercial Lines, Property & Casualty..., Underwriting, Casualty, Insurance, General Insurance, Commercial Insurance, Umbrella Insurance, Legal Liability, Inland Marine, Professional Liability, Workers Compensation, Liability, D&O, Claim, Claims Management

Education
Fitchburg State College   1984 — 1987
Industrial Technology

Montachusett Regional Vocational Technical
Data Processing

Experience
Merck  January 2013 - Present
Merck  July 2010 - December 2012
Merck  December 2008 - July 2010
Merck  June 2006 - December 2008
Merck  June 2003 - June 2006
Merck  January 2000 - June 2003
Harleysville Insurance   October 1996 - October 1999
HP Enterprise Services  August 1993 - September 1996
McDonnell Douglas  1979 - 1994

Skills
Project Portfolio..., Change Management, Business Process..., SAP, Vendor Management, Project Management, Six Sigma, Business Analysis, Project Planning, Requirements Analysis, Business Process, Risk Management, Operations Management, Management, Outsourcing Management, Continuous Improvement, Order to Cash, Process Improvement

Education
Eastern Illinois University   1975 — 1979
B.S. Business, Computer Management

Experience
Cigna-HealthSpring  September 2007 - Present
La Salle University  September 2005 - Present
AANP  2007 - 2015
AANP  2007 - 2015
Johnson & Johnson  April 2004 - August 2006
Harleysville Insurance   March 2002 - April 2004
Corsolutions  September 1999 - April 2004
Nazareth Hospital  August 1989 - September 1999
Albert Einstein Hospital  May 1985 - September 1989

Skills
Nursing, Healthcare, Hospitals, Healthcare Management, Critical Care, Managed Care, Clinical, Teaching, Case Management, Mentoring, Public Speaking, Nursing Education, Clinical Research, BLS, Case Managment, Medicare, Family Medicine, Public Health, Acute Care, ICU, Nurse Practitioners, Patient Safety, ACLS, Quality Management, HEDIS, Risk Assessment, Clinical Practice..., EMR, Home Care

Education
Robert Morris University   2009 — 2011
Doctorate, Nursing Practice

La Salle University   2004 — 2007
MSN, Adult Nurse Practitioner

La Salle University   2001 — 2004
BSN, Nursing

Drexel University   1983 — 1985
ASN, Nursing

Experience
TMNA Services, LLC.   July 2014 - Present
TMNA Services, LLC.   January 2014 - July 2014
Philadelphia Insurance Companies  November 2012 - December 2013
Philadelphia Insurance Companies  February 2011 - November 2012
Harleysville Insurance   November 2007 - July 2010
Harleysville Insurance   February 2005 - November 2007
Harleysville Insurance   October 2003 - February 2005
Keane  May 1999 - November 2003
Keane  November 1996 - May 1999
Prudential Insurance  September 1994 - November 1996

Skills
Project Management, Public Speaking, Partnerships, Team Management, Vendor Management, Process Improvement, Insurance, PMO, Business Analysis, SDLC, Program Management, Outsourcing, Governance, Customer Service, Leadership, Risk Management, IT Management, Resource Management, CRM, Project Portfolio..., Management, Training, Project Delivery, Analysis, Budgets, Visio, Change Management, IT Strategy, Requirements Gathering, PMP, Business Process..., Business Process, Business Intelligence, Software Project..., Requirements Analysis, Consulting, Enterprise Architecture, Integration, MS Project, Business Requirements, Software Documentation, ITIL, Disaster Recovery, Information Technology, SharePoint

Education
Delaware Valley University   1986 — 1992
BA, Business Administration

LaSalle College High School

Experience
Auto-Owners Insurance  December 2012 - Present
Harleysville Insurance   January 1988 - April 2012
Concord Liberty Savings & Loan   October 1987 - January 1988
Allegheny Valley Bank  May 1985 - October 1987

Skills
Commercial Insurance, Workers Compensation, Financial Analysis, Professional Liability, Reinsurance, Umbrella Insurance, Claims, Legal Liability, Risk Assessment

Education
Edinboro University of Pennsylvania
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations

The Institutes
Associate in Claims (AIC)

The Institutes
Associate in Risk Management (ARM)

The Institutes
Associate in Underwriting (AU)

The Institutes
Introduction to Property and Casualty Insurance (INTRO)

Experience
Chesapeake Employers' Insurance   June 2008 - Present
Chesapeake Employers' Insurance   October 2001 - June 2008
Harleysville Insurance   April 1984 - October 2000

Skills
Workers Compensation, Underwriting, Insurance, Liability, Claim, Legal Liability, Risk Management, Commercial Insurance, Employee Benefits, Umbrella Insurance, Brokers, D&O, Employment Practices..., Strategic Planning, General Insurance, Health Insurance, Inland Marine, Sales, Casualty

Education
Columbia Union College   1997 — 1999
BS, Business Administration

Experience
The Hanover Insurance Group  January 2014 - Present
Harleysville Insurance   April 2013 - January 2014
Travelers Insurance  August 2006 - July 2012
The Hanover Insurance Group  September 1989 - August 2006

Skills
Negotiation, Customer Service, Goal Oriented, Litigation, Property & Casualty..., Analysis, Claim, Adjustments, Microsoft Office, Independent, Mentoring, Teamwork, Highly Adaptable, Claims, Adjusting, Investigations, Priority Management, Highly motivated..., Pay Close Attention to..., Integrity, Initiative, Dependable, Oral & Written..., Exceeding Targets, Commercial Lines, Property Damage, Liability Analysis, Liability, Claims Management, Claim Investigation, Legal Liability, Commercial Insurance

Education
College of the Holy Cross
Bachelor of Arts (B.A.), Economics

Experience
Hartford Insurance Group  June 2003 - April 2008
Fred C. Church, Inc.   January 2003 - June 2003
Harleysville Insurance   November 2001 - January 2003

Skills
AU Designation, ARM Designation, Certificate in General..., Underwriting, Risk Management, Insurance

Education
Excelsior College   2005 — 2006
Associate of Science (A.S.), Administrative/Management Studies

Experience
ACE Group  February 2012 - Present
Philadelphia Insurance Companies  November 2009 - February 2012
Insurance Data Processing  December 2004 - November 2009
Harleysville Insurance   2003 - 2003
General Accident Insurance  1973 - 2003
OneBeacon Insurance  1973 - 2003

Skills
Business Analysis

Education
Community College of Philadelphia   1970 — 1972

Ethan Allen Elementary School

Experience
Harleysville Insurance a Nationwide Insurance Company   August 2007 - Present
Harleysville Insurance   August 2007 - Present
Wilmington Trust  April 2004 - August 2007
Volt Services Group  2001 - April 2004

Skills
Talent Acquisition, Personnel Management, Human Resources, Employee Relations, Onboarding, Recruiting, Talent Management, Employee Benefits, Workforce Planning, Applicant Tracking..., College Recruiting, HRIS, Succession Planning, Insurance, HR Policies, Internet Recruiting, Deferred Compensation, Management

Education
HRCI   2006 — 2013
PHR Certification, Professional in Human Resources

Gwynedd-Mercy College   1998 — 2004
Bachelor's degree, Business/Human Resources

Experience
Selective Insurance  November 2014 - Present
Selective Insurance  March 2011 - October 2014
Selective Insurance Company  August 2007 - March 2011
Selective Insurance Company  March 2004 - August 2007
Harleysville Insurance   January 1997 - March 2004

Skills
Property & Casualty..., Commercial Insurance, Commercial Lines, Underwriting, General Insurance, Insurance, Liability, Workers Compensation, Casualty, Umbrella Insurance, Inland Marine, D&O, Small Business, Employment Practices..., Renters, Risk Management, Training, Marketing, Claims Management, Liability Analysis, Excess, Homeowners, Claims Handling

Education
Gwynedd Mercy University   1998 — 2000
BA, Psychology

Montgomery County Community College   1997 — 1998
AGS, General Studies

Lansdale Catholic High School   1992 — 1996

Experience
Harleysville Insurance   1998 - Present

Skills
ASP.NET, Web Applications, SSRS, Web Services, SQL, Content Management, Report Development, Database Design, SDLC, Microsoft SQL Server, ASP.NET MVC, jQuery, AJAX, WCF, SSIS, MVC, TFS, T-SQL, IIS, C#, .NET, SOA, XML, Visual Studio, CSS, Bootstrap

Education
DeSales University
Information Technology

Ursinus College
System Software Development

Experience
Drew Quality Group, Inc.   April 2014 - Present
Independent Claims Service, Inc.   December 2013 - January 2015
Harleysville Insurance a Nationwide Company  February 2009 - March 2013
Harleysville Insurance   October 2006 - January 2009
Commerce Insurance Company  November 1993 - April 2006
American International Adjustment Company   October 1986 - November 1993
Metropolitan Auto and Liability   April 1983 - October 1986

Skills
Environmental, Mediation, Negotiation, Litigation, Dispute Resolution, Environmental Impact..., Strategic Planning, Liability, Legal Liability, Claim, Budgets, Environmental Awareness, Budgeting, Claims, General Liability, Coverages, Third Party Claims, Coverage Issues, Auto Appraisal, Body Shops, Product Liability, Insurance, Litigation Management, Workers Compensation, Commercial Insurance, Claims Management, Casualty, Public Liability, Professional Liability, Commercial Lines, Arbitration, Personal Injury, Claims Resolution, Reinsurance, Claims Handling, Claim Investigation, Insurance Law, Employment Practices..., Property & Casualty..., Property Damage, Accident, Excess, Civil Litigation, Trials, General Insurance, Investigation, D&O, Umbrella Insurance, Medical Malpractice, Employment Law

Education
Nichols College   2001 — 2003
MBA, International Business, 3.6

New England College   1975 — 1979
BA, European History

Deree College   1978 — 1978
BA, European History

New England College at Arundel   1977 — 1978
BA, European History

Experience
Harleysville Insurance   September 2011 - Present
Harleysville Insurance Group  October 2007 - September 2011
Philadelphia Insurance Companies  January 2005 - October 2007

Skills
Underwriting, Property & Casualty..., General Liability, Workers Compensation, Insurance, Commercial Lines, Microsoft Office, Commercial Insurance, Risk Management, Legal Liability, Casualty, Health Insurance, Liability, General Insurance

Education
Cornell University   2002 — 2005
Bachelor of Science, Textile Management

Experience
CNA Insurance  January 2012 - Present
Harleysville Insurance   September 2007 - December 2011
AIG Agency Auto  October 2005 - September 2007
Safeco Insurance  August 2002 - August 2005
Safeco Insurance  September 2000 - August 2002

Skills
Property & Casualty..., Commercial Insurance, Commercial Lines, Insurance, Casualty, Workers Compensation, Underwriting, Liability, Legal Liability, General Insurance, Umbrella Insurance, Professional Liability, Brokers, Business Development, Claims Management, Employment Practices..., Casualty Insurance

Education
Georgia State University - J. Mack Robinson College of Business   2008 — 2009
MBA

University of Florida   1994 — 1999
Bachelor of Arts, Sociology

Experience
IMS Health  June 2014 - Present
Penn Mutual  November 2007 - June 2014
Harleysville Insurance   June 2005 - August 2007
Harleysville Insurance   January 2003 - January 2005
Colonial Penn  1996 - 2000

Education
Saint Joseph's University   2009 — 2016
Master of Business Administration (MBA), Mba

Gwynedd Mercy University   1993 — 1995
Bachelor's, Computer and Information Sciences

Experience
Nationwide Insurance  January 2006 - Present
Harleysville Insurance   January 2001 - January 2005
Harleysville Insurance   January 1997 - January 2001
Baltimore Police Department  April 1981 - March 1997
Baltimore Police Department  February 1976 - April 1981

Skills
Investigation, Insurance, Claims, Law Enforcement, Fraud, Interviewing, Enforcement, Claim, Interviews, Training, Liability, Private Investigations, Subrogation, Casualty, Property & Casualty..., Workers Compensation, Claim Investigation, Property Damage, Background Checks, Legal Liability, Criminal Justice, Commercial Insurance, Claims Management, Casualty Insurance, Commercial Lines, Patrol, Accident, General Insurance, Workers' Compensation..., Insurance Law, Liability Analysis, Internal Investigations

Education
University of Baltimore   1988 — 1994
Master's, Public Adminstration

Frostburg State University   1970 — 1974
BA, Political Science

Experience
Robert Wood Johnson Foundation  April 2014 - Present
Accolade, Inc.   September 2013 - April 2014
Robert Wood Johnson Foundation  March 2012 - September 2013
The Hartford  October 2004 - March 2012
The Childrens Hospital of Philadelphia  October 2000 - September 2004
University of Pennsylvania Health System  1996 - 2000
Harleysville Insurance   1991 - 1996

Skills
Microsoft Office, Internal Communications, Writing, Editing, Strategic Planning, Newsletters, Research, Nonprofits, Strategic Communications, Web Content, Fundraising, Public Relations, Community Outreach, Marketing, Press Releases, Media Relations, Marketing Communications, Social Media, Corporate Communications, Copywriting, Crisis Communications

Education
Delaware County Community College   2008 — 2010
ADN, Nursing

Temple University   1989 — 1991
MJ, Journalism

Messiah College   1984 — 1988
BA, Communications

Experience
PwC  August 2015 - Present
PMA Companies  September 2012 - August 2015
KPMG  August 2011 - September 2012
Harleysville Insurance   January 2011 - August 2011
Harleysville Insurance   June 2008 - January 2011
TD Bank Group  August 2007 - June 2008
TD Bank Group  August 2006 - August 2007

Skills
Auditing, Risk Management, Internal Controls, Internal Audit, Sarbanes-Oxley Act, Accounting, Finance, Management, Banking, Training, Testing, Customer Service, Loans, Investments, Financial Analysis, Financial Reporting, GAAP, Insurance, Process Improvement, Enterprise Risk...

Education
Keller Graduate School of Management   2008 — 2011
Master's, Accounting and Financial Management

Elizabethtown College   2001 — 2008
Bachelor's, Business Administration

Norristown High School   1998 — 2001

Experience
Liberty Mutual  January 2006 - Present
Harleysville Insurance   January 2000 - December 2005

Skills
Property & Casualty..., Commercial Insurance, Insurance, Claims, Home, Claim, Property Damage

Education
AIC, Associate in Claims

Immaculata University

SCLA, Senior Claim Law Associate

Experience
Harleysville Insurance   October 2008 - Present
Law Offices of Alan I. Lamer   June 1996 - October 2008

Skills
Personal Injury, Litigation, Product Liability, Public Liability, Civil Litigation, Arbitration, Commercial Litigation, Mediation, Liability, Trial Practice, Wrongful Death, Legal Research, Trials, Courts, Claim, Intellectual Property, Torts, Personal Injury..., Storytelling, Insurance Law, Depositions, Automobile Accidents, Litigation Support, Insurance, Litigation Management

Education
Fordham University School of Law   1984 — 1988
J.D., Law

James Madison High School

Experience
Harleysville Insurance   October 2008 - March 2009
QBE the Americas  January 2008 - October 2008
Indiana Insurance  November 2006 - January 2008
State Auto Insurance  September 1984 - November 2006

Education
Florida Atlantic University   1971 — 1976
BA

Palm Beach Community College   1967 — 1969
AA

Palm Beach High School   1964 — 1967
Diploma

Experience
Gallaher Bassett Services   April 2010 - Present
Argonaut Group  January 2003 - September 2010
State Auto Insurance  March 1993 - December 2002
Harleysville Insurance   February 1999 - August 1999
Bliss McKnight   March 1990 - March 1993
Economy Fire & Casualty  July 1988 - March 1990
Transamerica Insurance  August 1979 - July 1988
Economy Fire & Casualty  October 1977 - August 1979

Skills
Claims Management, Liability, Insurance, Claim, Workers Compensation, Commercial Insurance, General Insurance, Property & Casualty..., Professional Liability, Legal Liability, Property Damage, Casualty Insurance, Underwriting, Excess, Litigation Management, Personal Injury, Liability Analysis, Reinsurance, Subrogation, Umbrella Insurance, Claim Investigation, Brokers, Insurance Law

Education
Illinois State University   1971 — 1975
BS, History & Business

Illinois State University   1971 — 1975
Bachelor's degree, History

Experience
Harleysville Insurance  

Skills
Claim, Insurance, Microsoft Office, Risk Management, Underwriting, General Insurance, Process Improvement, Strategic Planning

Education
Delaware State University
Bachelor’s Degree

Experience
The Main Street America Group  December 2009 - Present
Harleysville Insurance   September 2007 - September 2009

Skills
Property & Casualty..., Insurance, Claims Management, Claim, Casualty, Liability, General Insurance, Legal Liability, Commercial Insurance

Education
Eastern Michigan University
Bachelor's Degree, Business / Marketing

Experience
Hartselle BIG, LLC   June 2014 - Present
Pinellas County Schools  January 2014 - June 2014
Empire National Insurance Company   August 2008 - December 2013
Harleysville Insurance   2004 - 2008
St. Paul Travelers  1999 - 2004
United States Fidelity and Guaranty Company  1977 - 1999

Skills
Underwriting, Product Development, Business Planning, Insurance, General Insurance, Property & Casualty..., Commercial Insurance, Commercial Lines, Workers Compensation, Casualty, Management, Liability, Legal Liability, Leadership, Excess, D&O, Inland Marine, Umbrella Insurance, Employment Practices..., Casualty Insurance

Education
Mercer University   1970 — 1974
BA

Georgia State University
Graduate Courses

Experience
Capital Planning Solutions LLC   July 2010 - Present
Harleysville Insurance   1991 - 2010
Lincoln Investment Planning  1985 - 1990

Skills
Term Life Insurance, Fixed Annuities, Life Insurance, Development of life..., Life brokerage, Multi-generational..., Training/Workshops, Illustration/Proposal..., Fact-finding/presentatio..., Underwriting, Accident, Small Business, Sales, Marketing, Universal Life, Property & Casualty..., Disability Insurance, Brokers

Education
Franklin & Marshall College   1968 — 1974
B.A., English

Experience
Baldwin & Lyons, Inc.   July 2015 - Present
Alabama Insurance Alliance   2014 - 2015
Harleysville Insurance   September 2010 - March 2014
The Hartford  2007 - 2010
Progressive Insurance  2004 - 2007

Skills
Property & Casualty..., Legal Liability, Liability, General Insurance, Umbrella Insurance, Brokers, Commercial Insurance, Insurance, Sales, Commercial Lines, Management, Professional Liability, Workers Compensation, Underwriting, Casualty

Education
Faulkner University   2002 — 2003
Bachelors, Business Admistration

Faulkner University   2000 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
Harleysville Insurance, a Nationwide Company  May 2014 - Present
Harleysville Insurance, a Nationwide Company  January 2009 - May 2014
Harleysville Insurance   April 2007 - January 2009
Harleysville Insurance   February 2006 - April 2007
Harleysville Insurance   March 2005 - February 2006
Harleysville Insurance   August 2004 - March 2005
Commerce Insurance Company  May 2002 - June 2004
Commerce Insurance  May 1998 - May 2002
Commerce Insurance  January 1995 - May 1998
Commerce Insurance  August 1992 - January 1995

Skills
Liability, Commercial Lines, Claim, Litigation Management, Property Damage, Professional Liability, Employment Practices..., D, Excess, Liability Analysis, Umbrella Insurance, Claims Management, Insurance, Commercial Insurance, Property, Casualty, Property & Casualty..., Legal Liability

Education
Eastern Connecticut State University   1989 — 1991
BS, Business Administration/Economics

Becker Junior College   1987 — 1989
AS, Business Administration

Tourtellotte High School

Experience
Harleysville Insurance   Business AnalystColonial Penn1988 - 1998

Skills
Insurance, Business Analysis, Property & Casualty..., Requirements Gathering, Process Improvement, SDLC, Business Process..., Requirements Analysis, Visio, Vendor Management, Risk Management, Business Requirements, Software Documentation, Software Project..., Analysis, Business Process

Education
Eastern University   2002 — 2004
Masters, Management

Immaculata University   1980 — 1993
Bachelors, Accounting

Experience
Harleysville Insurance   October 2013 - Present
McKee Risk Management, Inc.   February 2012 - October 2013
The Hanover Insurance Group  March 2011 - February 2012
PMA Insurance Group  September 2006 - March 2011
Liberty Mutual Insurance  February 2004 - September 2006
PMA Capital Corp  May 2000 - November 2003
PMA Capital Corp  January 1997 - May 2000
Liberty Mutual  August 1994 - January 1997

Skills
Casualty, Underwriting, Workers Compensation, Umbrella, Brokers

Education
Gettysburg College   1990 — 1994
Bachelor of Arts, Economics

Experience
Nationwide Insurance  December 2014 - Present
Harleysville Insurance   July 2014 - December 2014
Harleysville Insurance   October 2004 - July 2014
Arbitration Forums Inc.  2012 - 2013

Skills
Litigation Management, Trials, Claim, Liability, Legal Liability, Product Liability, Litigation Support, Investigation, Personal Injury..., Insurance Law, Insurance, Workers Compensation, Underwriting, Litigation, Liability Analysis, Subrogation, Claims Management

Education
Community College of Rhode Island

Experience
The Billow Agency   April 1987 - Present
Harleysville Insurance   May 1984 - April 1987
Nationwide Insurance  September 1977 - May 1984

Education
Harrisburg Area Community College   1982 — 1991
Associate of Arts (A.A.), Business Administration, Management and Operations, 3.67

Experience
Harleysville Insurance   Treasury SpecialistNationwide InsuranceMay 2012 - Present

Skills
Risk Management, Financial Analysis, Process Improvement, Insurance

Education
DeSales University
Master of Business Administration (MBA), Finance, General

Gwynedd-Mercy College
Bachelor of Business Administration (BBA), Finance, General

Experience
Harleysville Insurance   November 1999 - Present
Travelers  May 1989 - December 1998

Education
Dean College   1981 — 1983
Associates, Art/Dance

Experience
The Hanover Insurance Group  2009 - 2012
Harleysville Insurance   April 2006 - April 2009
Independent Consultant  January 2004 - April 2006
OneBeacon Insurance  January 1997 - December 2003

Skills
Underwriting, Analysis, Training Delivery, Insurance, Commercial Lines, Property & Casualty..., Inland Marine, Casualty, Training, Workers Compensation, Umbrella Insurance, Legal Liability, General Insurance, Liability, Brokers, Professional Liability, Risk Management, Reinsurance, Claim, Claims Management, Excess

Education
Georgia State University   1988 — 1992
Master of Business Administration (MBA), Finance, General

University of Florida   1974 — 1978
Bachelor of Science Business Administration, Management

Insurance Institute of America
Certified Property Casualty Underwriter (CPCU), Underwriting

Experience
USAF  March 2005 - Present
Ur Gadget Doctors by Computer Housecalls, LLC   August 2014 - May 2015
Insaco Inc   2004 - 2005
Harleysville Insurance   1999 - 2002

Skills
Information Security, Communications Security, Network Administration, Computer Maintenance, Computer Repair, Information Assurance, Microsoft Excel, Microsoft Word, Communication Skills, DoD Top Secret Clearance, Leadership, Followership, Information Protection, Security Clearance, Military, Military Experience, DoD, Defense, Government, Windows 7, Intelligence

Education
Columbia Southern University   2013 — 2015
Bachelor of Science (BS) (still working), Information Technology

Community College of the Air Force   2005 — 2011
Associate's degree, Information Technology