Experience
Harleysville   April 2013 - Present
Harleysville Insurance   2000 - Present
Harleysville Insurance   1988 - 2000

Skills
Supervisory Skills, General Insurance, Commercial Lines, Personal Lines..., Inland Marine, Casualty, Liability, Umbrella Insurance, Reinsurance, Workers Compensation, Professional Liability, Employee Benefits, Disability Insurance, Claims Management, Claim, Subrogation, Excess, Homeowners, Liability Analysis, Casualty Insurance, Commercial Insurance

Education
University of Massachusetts, Amherst   1984 — 1988
BA, Cum Laude, Education

Experience
Harleysville Group Inc.   2000 - 2009
Harleysville Insurance Company of New York   1996 - 2000
Harleysville Insurance   1992 - 1996
Harleysville Worcester Insurance Company   1984 - 1992

Skills
Organizational..., Strategic Planning, Insurance, Risk Management, Property & Casualty..., Change Management, Leadership, Marketing, Strategic Communications, Organizational..., Team Building, Strategic Leadership, Workshop Facilitation, Underwriting, Executive Management, Public Speaking, Training, Commercial Insurance, Strategy, Leadership Development, Management, Organizational Culture, Marketing Strategy, Marketing Communications, Cross-functional Team..., Communication Training, Process Improvement, Senior Executive..., Women Leaders, Collaborative Problem..., Motivational Speaking, Management Consulting, Coaching

Education
University of Pennsylvania   2000 — 2004
Master of Science (M.S.), Organizational Dynamics

American Institute of Property Casualty Underwriting (CPCU)
Chartered Property Casualty Underwriter (CPCU)

Millersville University
Bachelor of Arts (B.A.), English

National Alliance for Insurance Education & Research (CIC)
Certified Insurance Counselor (CIC)

Experience
Harleysville Insurance   May 2011 - May 2013
The Hartford  August 2006 - December 2008
Selective Insurance  November 1996 - July 2006

Skills
Commercial Lines, Underwriting, Property & Casualty..., Commercial Insurance, Casualty, Liability, Legal Liability, Inland Marine, Umbrella Insurance, General Insurance, Workers Compensation, Insurance, Liability Analysis, Excess, D&O

Education
Temple University   1984 — 1988
Bachelor of Arts (BA), Communication, Journalism, and Related Programs

Experience
Cherokee Rafting   September 2007 - Present
Cherokee Rafting   September 2007 - Present
Harleysville Insurance   April 2005 - September 2007
Federated Insurance  January 1999 - November 2004

Skills
Advertising, Retail Management, Customer Service, Budgeting, Negotiation, Strategic Planning, Insurance, Word, Excel, Social Media Marketing, Claims, Contract Negotiation, Sales, Claim, Budgets, Microsoft Excel, Microsoft Word, Account Management, Research, Property & Casualty..., Legal Liability, New Business Development, General Insurance, Sales Management, Team Building, Event Management, Store Management, Marketing Strategy, Customer Satisfaction, Retail, Marketing, Social Media, Financial Analysis, Coaching, Management, Business Strategy, Operations Management, Liability, Leadership, Business Planning, Commercial Insurance, Analysis, Forecasting, Process Improvement, Public Relations, Risk Management, Teamwork, Marketing Communications, Team Leadership, Online Marketing

Education
Tennessee Technological University   1994 — 1998
BS, Business Administration and Management, Marketing

Experience
CliftonLarsonAllen  January 2014 - Present
Sports Authority  July 2011 - October 2013
CliftonLarsonAllen  June 2013 - August 2013
Harleysville Insurance   June 2010 - June 2012

Education
Temple University - Fox School of Business and Management   2011 — 2013
Accounting, MIS Minor

University of Michigan   2010 — 2010

Wissahickon High School   2006 — 2010

Experience
Nationwide Insurance  June 2015 - Present
Harleysville Insurance/ Nationwide Insurance   June 2013 - June 2015
Harleysville Insurance   April 2011 - June 2013
The Hanover Insurance Group  June 2009 - June 2011
The Hanover Insurance Group  June 2004 - June 2009
Chubb Insurance  June 2001 - June 2004

Skills
Property & Casualty..., Underwriting, Insurance, Commercial Insurance, Liability, Commercial Lines, Casualty, General Insurance, Workers Compensation, Umbrella Insurance, Legal Liability, Professional Liability, D&O, Leadership, Risk Management

Education
University of Georgia - Terry College of Business   1987 — 1992
Bachelor of Business Administration (BBA), Risk Management and Insurance

Experience
Wells Fargo  July 2013 - Present
Wells Fargo Capital Finance  June 2012 - August 2012
Harleysville Insurance   June 2011 - August 2011
University of Delaware Calling Center   January 2011 - March 2011
Hoffman's Marina   June 2008 - August 2008

Skills
Bloomberg, Data Analysis, Financial Analysis, Microsoft Excel, Microsoft Office, PowerPoint

Education
University of Delaware - Lerner College of Business and Economics   2009 — 2013
Bachelor of Science (BS), Finance and Economics

Experience
RLI Insurance Company  June 2013 - Present
RLI  October 2012 - Present
Harleysville Insurance   September 2007 - November 2012
Inland Marine Underwriter Association   2008 - 2010
The Hartford Insurance Group  November 2005 - August 2007
The Hartford  2005 - 2007
The Hartford Insurance Group  July 2003 - October 2005

Skills
Inland Marine, Property & Casualty..., Casualty, Legal Liability, Insurance, Underwriting, Liability, Professional Liability, Commercial Insurance, Workers Compensation, Umbrella Insurance, Risk Management, Commercial Lines, General Insurance

Education
The University of Georgia   1999 — 2001
MEd, Social Science Education

The University of Georgia   1994 — 1999
BBA, Marketing

Experience
Harleysville Insurance   January 2012 - Present
OneBeacon Insurance  January 1981 - January 2012
Colonial Penn Life Insurance  March 1978 - January 1981

Skills
MS Project, MS Excel Pivot Tables, Microsoft Word, Business Analysis, Problem Solving, Project Management, Financial Analysis, Contract Negotiation, Business Process..., Budget Process, Solution Architecture, Internal Audit, Financial Modeling, Financial Accounting, Strategic Financial..., Management Consulting, Insurance, CPA, Project Planning, Management, Casualty, IT Strategy, Underwriting, Property & Casualty..., Claim, Commercial Insurance, Risk Management, Reinsurance

Education
Temple University   1982 — 1985
Master of Business Administration (MBA), Business Administration, Management and Operations

Temple University - Fox School of Business and Management   1973 — 1975
Bachelor of Business Administration (BBA), Accounting and Finance

Experience
Houston International Insurance Group  January 2013 - Present
Insurance Account Executives & Trainers of Atlanta   October 2012 - Present
Angela Adams Consulting, Inc   December 2011 - August 2012
C3G  September 2011 - December 2011
Harleysville Insurance   2006 - 2011
Harleysville Insurance   2004 - 2006
OneBeacon Insurance (formerly CGU and General Accident Insurance)   1988 - 2003
Additional Relevent Experience   1987 - 1988

Skills
Training & Development, Staff Training, Training Delivery, General Insurance, insurance, Commercial Insurance, Inside Sales, Customer Relations, Customer Retention, Customer Satisfaction, Customer Focus, Account Management, Supervisory Experience, Supervisory Skills, Needs Analysis, Application Development, Agency Relations, Collaborative, Client Retention, Client Communication, Client Relationship..., Client Interfacing, Client Communications, Client Development, Customer Service, Curriculum Design, Coordination, k, Microsoft Office, Negotiation, Office Management, Organization, Problem Solving, Underwriting, Insurance, CRM, Training, Property & Casualty..., Employee Training, Commercial Lines, Sales Operations, Casualty, Reinsurance, Claims Management, Human Resources, Legal Liability, Brokers, Claim, Umbrella Insurance, Professional Liability

Education
University of Phoenix
MBA level courses

University of Richmond
BA, Political Science, Speech & Dramatic Arts

Experience
J.M. Wilson Corp.   March 2007 - October 2008
Bye Insurance   2005 - 2007
Harleysville Insurance   October 1996 - April 1998
Northwestern National   April 1990 - June 1996

Skills
Underwriting, Umbrella Insurance, Sales Management, Property, General Insurance, Insurance, Commercial Lines, Commercial Insurance

Education
University of Michigan   1979 — 1983
BS, Economics

Experience
NSM Insurance Group  September 2012 - Present
Patriot National Insurance Group  June 2010 - November 2011
AmeriHealth Casualty  May 2006 - June 2010
Harleysville Insurance   June 2005 - May 2006

Skills
IT Operations, Workers Compensation, Insurance, Commercial Lines

Education
University of Delaware   2000 — 2004
Bachelor of Science, Business

Experience
International Marine Underwriters  April 2015 - Present
Harleysville Insurance   June 2010 - Present
The Hanover Insurance Group  May 2006 - June 2010
St. Paul Travelers  June 2001 - May 2006

Skills
Team Player, Ice Breaker, Underwriting, Inland Marine, Property & Casualty..., Teamwork, Commercial Insurance, Legal Liability, General Insurance, Insurance, Commercial Lines, Casualty, Reinsurance, Professional Liability, Liability, Workers Compensation, Claims Management, Property

Education
University of Minnesota-Twin Cities   1997 — 2001
BA, Psychology and Spanish

Janesville Craig   1993 — 1997

Experience
Harleysville Insurance   September 2004 - Present
Burns & Wilcox  May 2002 - September 2004

Skills
Property & Casualty..., Commercial Insurance, Underwriting, Casualty, Commercial Lines, General Insurance, Liability, Umbrella Insurance, Insurance

Education
University of Minnesota - Carlson School of Management   1997 — 2002
Bachelor of Science, Insurance

Experience
Liss & Marion   July 2011 - Present
Lowenthal & Abrams   January 2008 - May 2012
Harleysville Insurance   January 2005 - January 2008
Liss & Marion   January 2004 - January 2005
Marks Feiner & Fridkin   October 1982 - January 2004

Skills
Investigation, Insurance, Legal Liability, Litigation, Pleadings, Claims Management, Property Damage, Personal Injury, Legal Writing, Claim, Liability, Microsoft Office, Management, Legal Research, Customer Service

Education
Temple University   1980 — 1982
B.A., Journalism

Experience
North American Benefits Company   2015 - Present
Security Life  October 2012 - June 2014
Harleysville Insurance   May 2010 - May 2012
North American Benefits Company   April 2006 - May 2010
CIGNA Group Insurance  2000 - 2005
AIG  1998 - 2000
Reliance Standard  1990 - 1998

Skills
Underwriting, Brokers, Marketing, Sales Management, Financial Risk, Insurance, Health Insurance, Disability Insurance, Claim, Employee Benefits, Life Insurance, Reinsurance, Customer Relations, Claims Management, Financial Services, General Insurance, Long-term Customer..., Sales, Term Life Insurance, Training

Education
Temple University - Fox School of Business and Management   1988 — 1992
Bachelor of Business Administration (BBA), Risk Management and Insurance

Experience
EMPLOYERS  August 2005 - September 2014
Harleysville Insurance   1997 - 2000
General Accident  1985 - 1997

Skills
Workers Compensation, Commercial Insurance, Underwriting, Property & Casualty..., Insurance, Claim, Casualty, General Insurance, Marketing Strategy, Brokers, Casualty Insurance, Commercial Lines, Liability, Professional Liability, Customer Service, Legal Liability, Strategic Planning

Education
Trevecca Nazarene University
Bachelor of Business Administration (B.B.A.)

Experience
Nationwide Insurance Company  May 2012 - Present
Harleysville Insurance   November 1998 - Present
Peerless Insurance  June 1990 - October 1998

Skills
Associate in Marine..., Inland Marine, Sales Operations, Product Development, Property & Casualty..., Insurance, Underwriting, Commercial Insurance, Commercial Lines, General Insurance, Legal Liability, Brokers, Umbrella Insurance, Workers Compensation, Professional Liability

Education
Insurance Institute of America   1990 — 2000
Associate In Marine Insurance Management, Insurance

University of New Hampshire   1985 — 1989
Batchelor of Arts, English

Experience
Nationwide Insurance  July 2014 - Present
Harleysville Insurance   May 2012 - July 2014
Allied Insurance a Nationwide Company  February 2010 - May 2013
Allied Insurance a Nationwide Company  October 2007 - February 2010
Allied Insurance a Nationwide Company  January 2006 - October 2007
Nationwide Agribusiness Insurance Company  January 2005 - January 2006

Skills
Commercial Insurance, General Insurance, Underwriting, Team Building, Leadership, Sales, Building Relationships, Strategic Planning, Portfolio Management, Property, Customer Service, Process Improvement

Education
University of Iowa - Henry B. Tippie College of Business   2000 — 2004
B.A., Finance & Marketing

Experience
Philadelphia Insurance Companies  June 2013 - Present
Harte-Hanks, Inc.   January 2012 - June 2013
Lincoln Financial Group  December 2010 - September 2011
Harleysville Insurance   May 2006 - July 2010
The Hartford  September 2003 - May 2006
THE ST. PAUL  April 2001 - September 2003
The Hartford  March 1997 - April 2001
Hartford Financial Services Business Center   March 1997 - January 2000
THE TRAVELERS  May 1995 - March 1997

Skills
Call Center, Insurance, Process Improvement, Operations Management, Customer Service, Customer Relations, Coaching, Sales Management, Change Management, Budgeting, Outsourcing, Business Analysis, Performance Management, Supervisory Skills, Public Speaking, Budgets, Strategic Planning, Project Management, Strategy, Call Centers, Analysis, Training, Recruiting, Team Building, Leadership

Education
University of Missouri   1985 — 1988
BA, Political Science

Moberly High School

Truman State University

Experience
FOJP Service Corporation  January 2014 - Present
Hospitals Insurance Company  January 2014 - Present
Blank Rome LLP  June 2013 - December 2013
Harleysville Insurance   November 2004 - May 2013
Reed Smith LLP  November 1996 - December 2002

Education
University of Pennsylvania Law School   1985 — 1988
Doctor of Law (J.D.)

University of Pennsylvania   1981 — 1985
Psychology

Experience
Cannon Cochran Managment Services, Inc. (CCMSI)   September 2013 - Present
L & W Investigations, Inc.   December 2011 - August 2013
Insurance Claims Expert   1994 - 2012
Harleysville Insurance   August 2008 - December 2011
Broadspire  2006 - 2008
Hartford Insurance Company  2003 - 2005
Adjusters Out-Standing, Inc   1992 - 2004

Skills
Reinsurance, General Insurance, Risk Management, Product Liability, Process Improvement, Employee Benefits, Financial Risk, Excess, Litigation, Property Damage, Health Insurance, Negotiation, Strategic Planning, Operations Management, Workers' Compensation..., Vendor Management, Business Analysis, Team Building, D&O, Fraud, Risk Assessment, Budgets, Performance Management, Claims Handling, Management, Business Development, Investigation, Accident, Claims Resolution, Liability, Claim, Claims Management, Insurance, Legal Liability, Adjustments

Education
Suffolk University - Sawyer School of Management   1987 — 1990
Master of Business Administration (MBA)

Experience
Premier Logic  March 2012 - Present
18th Floor Ventures   September 2010 - December 2013
The Tutor Network, LLC   December 2010 - December 2012
Local Flavor   January 2011 - April 2012
GS Ventures   June 2009 - May 2011
Harleysville Insurance   January 2009 - June 2009
Perficient  February 2007 - December 2008
E-Tech Solutions, Inc   May 1995 - February 2007
Broadpeak eClinical Collaboration   July 2003 - November 2005
Siemens  January 1988 - July 1991

Skills
Business Intelligence, Technology Leadership, Team Leadership, Financial Management, New Venture Creation, Entrepreneur, Business Strategy, E-commerce, Business Analysis, Microsoft SQL Server, KPI Dashboards, SQL Server Analysis..., Microsoft Power View, Microsoft PowerPivot, SQL Server Integration..., Agile Methodologies, Analysis Services, Business Development, Business Planning, Cloud Computing, Consulting, Data Warehousing, Enterprise Architecture, Enterprise Software, Entrepreneurship, IT Strategy, Integration, Leadership, Management, Management Consulting, Managerial Finance, Program Management, Project Management, SSIS, SaaS, Sales, SharePoint, Software Development, Software Project..., Start-ups, Strategy, User Experience, Venture Capital, Views, Web Development, CRM, Strategic Partnerships

Education
University of Delaware   1988 — 1990
MS Courses

Millersville University of Pennsylvania   1984 — 1988
BS

Bishop Kenrick High School   1980 — 1984
HS

Experience
Harleysville Insurance   July 2012 - Present
Nationwide Insurance  March 2011 - November 2012
Nationwide Insurance  January 2004 - January 2010
Nationwide Insurance  1996 - 2004
Unverferth Manufacturing Co., Inc.   1993 - 1996

Skills
Claim, Claims Management, Property & Casualty..., Risk Management, Leadership, Underwriting, Workers Compensation, Insurance, Liability, General Insurance, Casualty, Commercial Lines, Commercial Insurance, Professional Liability, Legal Liability, Umbrella Insurance, Casualty Insurance

Education
University of Northern Iowa   1988 — 1992
BA, Business

Experience
Comcast Interactive Media  November 2013 - Present
Integrichain  January 2013 - November 2013
Oracle  August 2007 - January 2013
Acsis, Inc.   August 2002 - August 2007
Harleysville Insurance   February 2001 - August 2002
Breakaway Solutions  January 2000 - February 2001

Skills
XML, Web Services, Agile Methodologies, SOA, Microsoft SQL Server, Software Development, Java, Java Enterprise Edition, Integration, Weblogic, Oracle, JavaScript, .NET, Spring, JPA, Maven, SQL, Subversion, Scrum, XML Schema, Scala, Play Framework, AspectJ, C#, Hudson, Requirements Analysis, SDLC, Architecture, REST, HTML 5, CSS3, Jenkins, Continuous Integration, Test Driven Development, Spring Framework, Eclipse, CSS

Education
Temple University   1993 — 1997
BS, CIS

Experience
URL Pharma, Inc.   2007 - Present
Harleysville Insurance   2001 - 2005
Visalign  1996 - 2001
Conrail  1977 - 1995

Skills
Process Improvement, Change Management, Cross-functional Team..., Project Management, Business Analysis, Software Documentation, Training, Management, Technical Support, Outsourcing, XP, Windows, Access, Help Desk Support, Operating Systems, Hardware, Networking, Windows XP, Software Installation, Computer Hardware

Education
Temple University - Fox School of Business and Management   1972 — 1977
Bachelor of Business Administration (BBA), Business Management

Experience
PeroxyChem  May 2014 - Present
Alena K. DelosReyes   July 2013 - May 2014
Nationwide Insurance  May 2012 - July 2013
Harleysville Insurance   September 2007 - May 2013
The Hartford  2000 - 2006
ACE INA  September 1999 - November 2000
CIGNA  1997 - 1999

Skills
Talent Acquisition, Talent Management, Succession Planning, Employee Relations, Employee Engagement, Onboarding, Performance Management, HR Policies, Recruiting, Workforce Planning, Organizational..., Human Resources, Leadership Development, Organizational..., Coaching, Conflict Resolution, Process Improvement, Change Management, Staff Development, Team Building, Leadership, Organizational Design

Education
Temple University   1993 — 1997
BA, Psychology

Experience
Liberty Mutual  March 2009 - Present
CNA Insurance  March 2008 - September 2008
Harleysville Insurance   2001 - 2008
Indiana Lumbermen's Insurance   June 2000 - July 2001
Commercial Union  June 1995 - June 2000
USF&G  June 1993 - June 1995

Skills
Property & Casualty...

Education
University of Michigan - Stephen M. Ross School of Business   1992 — 1994

University of Michigan - Stephen M. Ross School of Business   1988 — 1993

Edwardsburg High School   1984 — 1988

Experience
Harleysville Insurance   June 2011 - Present
Fabiani Cohen & Hall   December 2004 - May 2011
Killarney & Rava   May 1991 - December 2004

Skills
Litigation, Civil Litigation, Personal Injury, Product Liability, Commercial Litigation, Liability, Insurance Law, Mediation, Litigation Management, Insurance, Legal Research, Arbitration, Legal Writing, Appeals, Claim, Trials, Medical Malpractice, Depositions, Claims Management, Risk Management, Liability Analysis

Education
The George Washington University Law School
Doctor of Law (JD)

University of Pennsylvania

Experience
Harleysville Insurance   November 2000 - Present
Harleysville Insurance   2000 - January 2011

Skills
Underwriting, Commercial Lines, Inland Marine, Property & Casualty..., Property, Casualty, Commercial Insurance, Legal Liability, Liability, Risk Management, Professional Liability, Insurance, Business Analysis, General Insurance, Reinsurance, Excess, Claims Management, Casualty Insurance

Education
Temple University - Fox School of Business and Management   1979 — 1983
BBA, Insurance & Risk Management

Experience
Farmers Insurance  March 2010 - Present
Farmers Insurance  December 2007 - March 2010
Supervalu  2004 - 2007
Harleysville Insurance   1999 - 2004
American Family Insurance  1989 - 1999

Skills
Claim, Liability Analysis, Legal Liability, Property & Casualty..., Insurance, Liability, Casualty, Workers Compensation, Claims Management, Commercial Insurance, Litigation Management, Subrogation, Professional Liability, Commercial Lines, Property Damage, Arbitration, Investigation, Indemnity, Claim Investigation, Mediation, Adjusters, Claims Handling, Claims Resolution, General Insurance, Product Liability, Insurance Law

Education
Winona State University   1982 — 1986
B.S., History/Pre law

University of Minnesota-Duluth   1981 — 1982

Albert Lea

Albert Lea

Experience
State Auto Insurance  July 2011 - Present
Harleysville Insurance   March 2009 - July 2011
Zurich Insurance  August 2005 - March 2009

Skills
Property & Casualty..., Marketing, Commercial Insurance, Insurance, Liability, Sales Management, Customer Service, Sales, Underwriting, Casualty, Professional Liability, General Insurance, Umbrella Insurance, Legal Liability, Employment Practices...

Education
The National Alliance for Insurance Education & Research   2009 — 2013
Certified Insurance Counselor

University of Louisiana at Monroe   2000 — 2005
BBA, Risk Management and Insurance

Weston High School, Jonesboro LA   1990 — 2000

Experience
Self -Employed  March 2013 - Present
Adventure Communications   May 2005 - March 2013
Harleysville Insurance   2001 - 2005
Provident Mutual Insurance  1997 - 2001
PCI Creative Group   January 1996 - December 1997

Skills
Graphic Design, Illustrator, Art Direction, 2D Software, 3D rendering, Offset Printing, Digital Printing, Photoshop, Advertising, Retail Packaging, Flash Animation, Graphics, Photography, Art, Packaging

Education
University of The Arts   1981 — 1985
BFA, Illustration

Experience
Harleysville Insurance   October 2010 - January 2011

Education
Temple University   1996 — 1998
Art History

Experience
Career Concepts  2009 - October 2013
Harleysville Insurance   April 2002 - June 2009
Harleysville Insurance   July 1999 - April 2002
Home Insurance Co./ Risk Enterprise Management   May 1995 - May 1998
The Home Insurance Company  1987 - 1995
CIGNA/INA Insurance   August 1974 - April 1987

Skills
Employee Relations, Strategic Planning, Change Management, Problem Solving, Organizational..., HR Consulting, Coaching, Outplacement, Performance Management, Talent Management, Leadership Development, Employee Engagement, Succession Planning, Compliance, Talent Acquisition, Team Building, Customer Relations, Insurance, HR Strategy, Mentoring, Onboarding, Recruitment/Retention, Budgeting, Talent Development, Customer Service, Team Leadership, Organizational..., HR Policies, Workforce Planning, Management Consulting, Interviewing, Public Speaking, Organizational Change, Personnel Management, Executive Coaching, Executive Search, Management, Leadership, Budgets, Employee Benefits, Career Counseling, Recruiting, Deferred Compensation, Benefits Administration, Career Development, Organizational Design, Employee Training, Applicant Tracking..., Employee Handbooks, Interviews

Education
University of Phoenix
BS, Business Management

Villanova University
Certification - Human Resources, Human Resources

Experience
AmTrust Financial Services, Inc. (AFSI)   March 2014 - Present
Harleysville Insurance   November 2007 - December 2008
Markel Corporation  April 2006 - October 2007
American International Group  January 2004 - December 2005
American International Group  January 2003 - December 2004
American Intrernational Group   September 1999 - January 2003

Skills
Management, Casualty, Insurance, Leadership, Commercial Lines, Risk Management, New Business Development, Commercial Insurance, Property & Casualty..., Training, Underwriting, Finance, Financial Analysis, Legal Liability, Contract Negotiation, Negotiation, Budgets, Business Analysis, Contract Management, Marketing, Workers Compensation, Requirements Gathering, Public Speaking, Umbrella Insurance, Contract Pricing

Education
Villanova University   2010 — 2011
Master Certificate, Federal Contract Management

University of Pittsburgh   1974 — 1979
Bachelor of Arts, Administration of Justice & Political Science

Experience
Airgas  January 2001 - June 2008
ACE USA  July 1999 - January 2000
CIGNA  1994 - July 1999
CIGNA Group Insurance  1992 - 1994
CIGNA  1989 - 1992
Gray & Rogers   1985 - 1989
Harleysville Insurance   1982 - 1985
Montgomery Publishing  1978 - 1981

Skills
Strategic Communications, Media Relations, Marketing Communications, Public Relations, Crisis Communications, Editing, Internal Communications, Corporate Communications, Speech Writing, Copywriting, Public Affairs, Leadership, Publications, Newsletters

Education
Temple University   1974 — 1978
BA

Experience
Chubb Insurance  August 2011 - Present
Harleysville Insurance   January 2008 - August 2011
First NLC  May 2006 - August 2007
Ameriquest Mortgage  March 2003 - May 2006

Skills
Insurance, Casualty, General Insurance, Risk Management, Property & Casualty..., Underwriting, Commercial Insurance

Education
University of Delaware - Lerner College of Business and Economics
B.A., Economics

Experience
Continuum Health Alliance, LLC  January 2010 - Present
Presby's Inspired Life  September 2000 - February 2010
O'Connor Support Services, Inc   June 1998 - September 2000
Franke Holdings USA, Inc   February 1997 - May 1998
Harleysville Insurance   February 1986 - February 1997
Harleysville Insurance Companies   1986 - 1997

Skills
Employee Benefits, Human Resources, Employee Relations, Leadership, Team Building, Training, Healthcare, Onboarding, Process Improvement, Strategic Planning, Benefits Administration

Education
University of Pittsburgh   1975 — 1979
BS, Education

Temple University

Experience
Groupon  March 2012 - Present
Groupon  August 2011 - March 2012
Groupon  April 2011 - August 2011
Starbucks  May 2007 - April 2011
Harleysville Insurance   April 2006 - May 2007
Resolve Corporation  September 2005 - March 2006

Skills
Social Networking, Social Media, Social Media Marketing, Customer Service, Salesforce.com, Theatre, Market Research, Event Planning, Account Management, Blogging, Reporting, Marketing, Editing, Creative Writing, Quality Assurance, Wordpress, Sales, Facebook, Acting, Video Editing, iMovie, Video Production, Photo Shoots, Dialects, Television, Plays, Drama, Entertainment, Film, Stage, Short Films, Screenwriting, Performing Arts, Stage Combat, Post Production, Independent Film, Theatrical Production, Public Speaking

Education
University of Pittsburgh   2001 — 2005
Bachelor of Arts (B.A.), Theatre Arts

Experience
Selective Insurance  July 2007 - Present
Harleysville Insurance   November 2003 - November 2006

Skills
Property & Casualty..., Commercial Insurance, Commercial Lines, Casualty, Underwriting, Legal Liability, Insurance, Liability, Professional Liability, General Insurance, Umbrella Insurance, Workers Compensation, CPCU, Health Insurance, Risk Management

Education
The University of Connecticut   1996 — 2000
BS in Business Administration, Business/Marketing

Experience
Surety Professional   August 2012 - Present
Great American Insurance  December 2008 - July 2012
International Fidelity Insurance Co.   January 2003 - December 2008
Harleysville Insurance   June 1997 - 2002

Skills
Surety Bonds, Commercial Insurance, Surety, Reinsurance, Insurance, Property & Casualty...

Education
University of Hartford
BS, Economics/Finance

Experience
Nationwide Insurance  June 2014 - Present
Harleysville Insurance   November 2006 - Present
Harleysville Insurance   February 2000 - November 2006
PDS  1991 - 2000

Skills
SDLC, SharePoint, Requirements Analysis, Process Improvement, PMP, Visio, PMO, Software Documentation, Vendor Management, Project Management, Software Project..., Agile Methodologies, Business Analysis, Program Management

Education
University of Pennsylvania
Certificate, Technical Communication

Villanova University
Certificate, Project Management

Experience
Harleysville Insurance   1996 - 2006
Penn Mutual  1979 - 1996
Drinker Biddle & Reath LLP  1976 - 1979

Education
Brown Univ
BA

Temple University - James E. Beasley School of Law
JD

Experience
Judith L. Rosenthal, Esq.   April 2008 - Present
Spector and Ehrenworth, P.C.   2004 - 2008
Harleysville Insurance   1996 - 1998
Cohen Shapiro/Drinker Biddle & Reath LLP   1992 - 1996
Reed Smith  1988 - 1992

Skills
Litigation, Personal Injury, Arbitration, Appeals, Courts, Commercial Litigation, Family Law, Trials, Insurance, Civil Litigation, Corporate Law, Employment..., Legal Writing, Negotiation, Jury Trials, Trial Practice, Torts, Contract Negotiation, Personal Injury..., Discrimination, Mediation, Alternative Dispute..., Automobile Accidents, Insurance Law, Breach Of Contract, Creditors' Rights, Civil Rights, Litigation Management, Legal Research, Toxic Tort, Professional Malpractice, Criminal Law, Construction Law, Business Litigation, Dispute, Depositions, Non-compete Agreements, Hearings

Education
Temple University - James E. Beasley School of Law   1984 — 1988
J.D., Law

Lafayette College   1973 — 1977
A.B., Psychology

Millburn Middle School

Experience
INS Consultants   2015 - Present
Harleysville Insurance   2005 - 2015
ACE Group  1999 - 2005
Cigna  1986 - 1999

Skills
Insurance, Risk Management, Property & Casualty..., Underwriting, General Insurance, Liability, Commercial Insurance, Reinsurance, Casualty Insurance, Legal Liability

Education
Temple University
Bachelor of Business Administration (BBA), Economics

Experience
Harleysville Insurance   October 2011 - Present
Insurance Innovators Group  March 2005 - October 2011

Skills
Commercial Lines, Commercial Insurance, Legal Liability, Umbrella Insurance, Casualty, Property & Casualty..., Insurance, Underwriting, Property, Professional Liability, Liability, Workers Compensation

Education
Temple University - Fox School of Business and Management   1998 — 2003

Experience
Harleysville Insurance   Vice President- Underwriting and MarketingMinnesota Fire and CasualtyFebruary 1983 - October 1997

Skills
Property & Casualty..., Commercial Insurance

Education
University of Minnesota-Twin Cities   1965 — 1969
B.A., Psychology and Sociology Majors

Experience
Liberty International Underwriters  January 2013 - Present
Liberty International Underwriters  May 2007 - January 2013
Chubb  2002 - 2007
Chubb  1996 - 2002
Harleysville Insurance   1994 - 1996
Travelers  1991 - 1994
Continental Insurance Companies  1987 - 1991

Skills
Underwriting, Commercial Lines, Financial Institutions..., Property & Casualty..., Management &..., Fiduciary Liability, Commercial Crime, Employee Benefits, Employment Practices..., Fiduciary, Professional Liability, Insurance, Leadership, Casualty, Legal Liability, D&O, Liability, Financial Institutions, Marketing, Reinsurance, Directors & Officers...

Education
University of Illinois at Urbana-Champaign - College of Business
BS, Finance

Experience
USAA  February 2014 - Present
TEKsystems  September 2013 - February 2014
International SOS  May 2011 - July 2013
Harleysville Insurance   July 1998 - March 2011
Harleysville Insurance   July 2008 - November 2009
Harleysville Insurance   April 2005 - July 2008
Harleysville Insurance   April 2004 - April 2005

Skills
SDLC, Insurance, Requirements Gathering, Vendor Management, Business Analysis, SharePoint, Underwriting, Requirements Analysis, T-SQL, Business Intelligence, User Acceptance Testing, Software Project..., Visio, Property & Casualty..., IT Strategy, Process Improvement, Management, PMO, Software Development, Project Management, Project Delivery, ETL, Web Development, Change Management

Education
University of Phoenix   2002 — 2007
BS Information Technology, Information Technology - Programming

Experience
Allied  April 2014 - Present
Harleysville Insurance   May 2007 - April 2014

Skills
Property & Casualty..., Underwriting, Commercial Insurance, Casualty, Commercial Lines, Liability, Legal Liability, General Insurance, Insurance, Umbrella Insurance, Workers Compensation, Professional Liability

Education
University of Georgia - Terry College of Business   2001 — 2005
Bach, Risk Management and Insurance

Experience
Prudential Financial  2007 - Present
Prudential Financial  April 1996 - Present
Harleysville Insurance   June 2006 - March 2007
Genuardi's  November 1992 - April 1996

Skills
Investments, Retirement Planning, Risk Management, Financial Analysis, Strategic Financial..., Series 7, Retirement, Financial Services, Series 63, Fixed Annuities, Finance, Training

Education
Thomas Edison State College   2010 — 2020
Bachelor's degree, Business Administration and Management, General

Upper Dublin High School   1988 — 1992
High School Diploma

Experience
Harleysville Insurance   August 2011 - Present

Skills
CLU, ChFC Designated

Education
University of Minnesota-Morris   1977 — 1981
Bus-Economics, Economics

Experience
Nationwide Insurance  November 2006 - Present
Harleysville Insurance   2003 - 2006
Trinity Universal Company   2001 - 2003

Skills
Management, Underwriting, Direct Marketing, Team Building, Training & Development, Communication skills, Implementation of Best..., Expense Management, Strategic Planning, Liability, Commercial Insurance, Workers Compensation, Claims Management, Property & Casualty..., Leadership, Risk Management, Training, Commercial Lines, Legal Liability, Casualty, General Insurance, Life Insurance, Casualty Insurance

Education
Tennessee State University
Bachelor's degree, Accounting

Experience
MMG Insurance  April 2013 - Present
Harleysville Insurance   January 2011 - April 2013
Harleysville Insurance   December 2005 - December 2010

Skills
Underwriting, General Insurance, Casualty, Liability

Education
University of Richmond   1999 — 2003
Spanish & International Studies

Experience
Harleysville Insurance   March 2010 - Present
Progressive Insurance  October 2007 - March 2010

Skills
Insurance Claims, Commercial Lines, General Liability, Claims Management, Insurance, General Insurance, Claims, Subrogation, Coverage

Education
The University of Georgia   1988 — 1992
Bachelor of Arts, Economics

Experience
AIG  January 2014 - Present
Fireman's Fund Insurance Company  March 2011 - December 2013
Crum & Forster  October 2010 - March 2011
Harleysville Insurance   May 2009 - October 2010
Fireman's Fund Insurance Company  October 1998 - May 2009

Skills
CIC - Commercial..., Commercial Insurance, Six Sigma Green Belt, Property, Casualty, Workers Compensation, Automobile, Umbrella

Education
LAVC
AS, Fire Science

The University of Texas at Dallas

Experience
Chubb  May 2002 - Present
Lumbar Insurance   May 2000 - May 2002
Harleysville Insurance   May 1996 - May 2000

Education
The University of Connecticut   1985 — 1990
Bachelor's degree, Economics

American Institute for CPCU
Associates in Claims Designation, Insurance-Risk Management

Experience
CNA Insurance  January 2011 - Present
Harleysville Insurance   June 2003 - December 2010
Safeco Insurance  June 1992 - June 2003
SAFECO Insurance Company  December 1986 - June 1992

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Teaching, Public Speaking, Strategic Planning, Commercial Lines, Property & Casualty..., Insurance, Casualty, Commercial Insurance, Sales, Professional Liability, Employment Practices..., Casualty Insurance

Education
University of Central Florida   1977 — 1984
Bachelor of Science (BS), Business Administration and Management, General

Experience
Travelers  November 2005 - Present
xpedx  February 2001 - November 2005
Harleysville Insurance   September 1996 - February 2001

Education
Temple University
Certification Program, Courtroom Stenography

Experience
Harleysville Insurance   October 2007 - Present
Harleysville Insurance   November 2004 - October 2007
Harleysville Insurance   May 2002 - November 2004
Eagleville Hospital  1998 - 2002

Skills
Healthcare Law, Privacy Law, Regulatory Compliance, Employee Benefits, Employment Law, Legal Compliance, Regulatory Affairs, Regulatory Analysis, Privacy Policies, Privacy Compliance, Privacy Regulations, Privacy Issues, OFAC Compliance, Records Management, Employment Law..., Contract Negotiation, Contract Law, Contract Management, Legal Research, Legal Advice, Corporate Compliance, Federal Government..., Human Resources, Corporate Communications, Employee Benefit Plans, Compliance, Employee Handbooks, Governmental Affairs, Writing

Education
Widener University School of Law   1997 — 2001
Juris Doctorate, Law

University of Pennsylvania
Bachelor of Arts (B.A.), English Language and Literature, General

Experience
The Hartford  2005 - 2012
Harleysville Insurance   May 2003 - May 2005

Skills
Highly detail oriented, Communication Skills, Team Leadership, Cross-functional Team..., Time Management, Creative Problem Solving, Customer Follow-up, Business Decision Making, Driving Growth, High Potential...

Education
University of Minnesota-Twin Cities   1985 — 1989
Bachelor's degree, Business Administration and Management, General

Experience
Harleysville Insurance   May 2012 - Present

Education
University of Massachusetts, Amherst
Bachelor of Arts (B.A.), Sociology