Harvard Pilgrim Health Care
Industry: Company
DescriptionHarvard Pilgrim Health Care is a not-for-profit health services company based in the New England region of the United States. CEO: Michael Carson Headquarters: Massachusetts, United States Chief medical officer: Michael Sherman Chief information officer: Deborah A. Norton Chief legal officer: Tisa Hughes Subsidiaries: Health Plans, Inc., HPHC Holding Corporation,
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Harvard Pilgrim Health Care Employees
Beacon Health Strategies March 2012 - August 2013
International Society for Disease Surveillance September 2009 - June 2011
Harvard Pilgrim Health Care 1994 - 2009
Harvard Pilgrim Health Care 1991 - 2000
Skills
Project Management, Clinical Research, Public Health, Hospitals, FDA, Healthcare Information..., Microsoft Excel, PowerPoint, Healthcare Management, HIPAA, Managed Care, Process Improvement, Program Management, Databases, Analytics, Recruiting, Cross-functional Team..., Medicare, Medicaid, Team Building
Education
Boston University School of Public Health
MPH
Northeastern University
BS
Harvard Pilgrim Health Care July 2012 - Present
Salter School January 2012 - July 2012
Skills
Recruiting, Talent Acquisition, Admissions, HRIS, Employee Training, Employee Relations, Employee Benefits, Coaching, Career Development, College Recruiting, Human Resources, Interviews, Leadership, Leadership Development, Microsoft Office, Organizational..., Performance Management, Talent Management, Training
Education
Northeastern University 2008 — 2012
Leadership, Business Administration and Management, General
University of Massachusetts July 2014 - Present
UMass Medical School July 2013 - June 2014
Harvard Pilgrim Health Care May 2012 - June 2012
Dana Farber Cancer Institute September 2010 - December 2010
America's Compounding Center January 2010 - April 2010
CVS Pharmacy May 2009 - December 2009
Skills
Oral & Written..., Trained in USP 797..., Clinical Pharmacology, Pharmacy, Compounding, Patient Counseling, Certified Immunizer, Immunization, Clinical Pharmacy, Community Pharmacy, Pharmacology, Pharmacueticals
Education
Northeastern University 2007 — 2013
Doctor of Pharmacy (PharmD), Pharmacy
Verisk Health January 2015 - Present
Brandeis International Business School January 2014 - December 2014
Harvard Pilgrim Health Care October 2013 - December 2013
Barris Lotterer Management Consulting January 2007 - January 2013
Mobilink January 2000 - January 2002
Skills
Microsoft Office, Microsoft Excel, Budgets, Research, Strategic Planning, Public Speaking, Financial Analysis, Accounting, PowerPoint, Microsoft Word, Outlook, Management Consulting, Training, Time Management, Analysis, Financial Modeling, Finance, Management, Program Management, Data Analysis
Education
Newport University 1998 — 2000
Master of Business Administration (MBA), Finance
Newport University 1998 — 2000
MBA-Finance, MBA-Finance
Newport University
Master of Business Administration
Methods of Business Research
Bachelor of Commerce
International School of Management Sciences
Finance
Harvard Pilgrim Health Care May 2014 - Present
YMCA of Greater Boston September 2013 - May 2014
Girl Scouts of Eastern Massachusetts January 2013 - August 2013
Strong Women, Strong Girls September 2011 - May 2013
Women's Institute for Leadership Development January 2012 - May 2012
Skills
Community Outreach, Volunteer Management, Nonprofits, Fundraising, Grant Writing, Event Planning, Research, Public Speaking, Program Development, Youth Development, Spanish, Program Evaluation, Editing, Facebook, Social Media
Education
Simmons College 2011 — 2013
Bachelor of Arts (B.A.), Women and Gender Studies
Plymouth State University 2009 — 2011
Beachbody September 2015 - Present
Beachbody March 2015 - Present
Beachbody October 2014 - Present
Beachbody March 2013 - June 2015
Harvard Pilgrim Health Care 1999 - November 2013
Skills
Customer Service, Healthcare, Call Center, Microsoft Office, Microsoft Word, Lotus Notes, Oracle, FileNet, Wellness, Team Building, Training, HIPAA, Social Media, Coaching, Insurance, Health Insurance, Team Leadership, Event Planning, Nutrition, Public Relations, Social Media Marketing, Business Development, Call Centers, Process Improvement, Lifestyle, Social Networking, Facebook, Leadership, Marketing, Recruiting, Sales, PowerPoint, Leadership Development, Fitness, Time Management, Public Speaking, Microsoft Excel, Teaching, Strategic Planning, Event Management, Entrepreneurship
Education
Quincy College
Rhode Island College
Molisse Realty Group, LLC 2003 - Present
Sapient 1997 - 2001
Harvard Pilgrim Health Care 1989 - 1997
Acushnet Company / FootJoy 1977 - 1989
Skills
Single Family Homes, Relocation, Buyer Representation, Sellers, First Time Home Buyers, Short Sales
Education
Braintree High School 1974 — 1977
Northeastern University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
NTT DATA Americas June 2014 - Present
The Pellegrino Law Firm September 2013 - May 2014
Harvard Pilgrim Health Care May 2012 - August 2013
Skills
Microsoft Office, Microsoft Excel, Leadership, Westlaw, Legal Writing, Policy, Legal Research, Healthcare Information..., HIPAA, Multi Tasking, Communication, Building Relationships, Problem Solving, Organization, Alternative Dispute..., Customer Service, SAP Implementation, Human Resources, Microsoft Word, Public Speaking, Technical Recruiting, Facebook, PowerPoint, Social Networking, Social Media
Education
Quinnipiac University 2010 — 2014
Legal Studies, General
YTB International and ZamZuu Ecommerce Site Owner/Partner January 2011 - Present
Dog Gone Travel Services February 2010 - Present
ZamZuu4CashBack2u.biz 2010 - Present
Dog Gone Travel Services June 2007 - Present
ZamZuu.com/dgts 2006 - Present
Ralph Bodmer Swiss Precision 1992 - 2010
TDAH The Disabled & Handicapped Workshop July 1997 - November 2004
Harvard Pilgrim Health Care July 1974 - November 2004
Harvard Pilgrim 1974 - 1994
Harvard Community Health Plan 1974 - 1994
Skills
Z-Mobile, Ganovia Coffee..., Travel & Ecommerce, Theatre, Concerts, Jewelry, Cruising, Healthcare, Customer Service, Public Speaking, Team Building, Event Planning, Coaching, Social Networking, Advertising, Event Management, Sales, Strategic Planning, Fundraising, Account Management, Retail, Management, Project Management, Budgets, Microsoft Office, Small Business, Project Planning, Team Leadership, Vacation, Social Media Marketing, Honeymoons, Entrepreneurship, Cruises, E-commerce, Weddings
Education
Northeastern University 1966 — 1968
R.T., Radiologic Technology
Bridgton High School 1962 — 1966
College Prep
Harvard Pilgrim Health Care 2009 - 2013
Harvard Pilgrim Health Care 2000 - 2009
Search America 2000 - 2001
Manpower, Inc. 1999 - 2000
EvoCare Home Health / American HomePatient, Inc. 1997 - 1998
Vencor, Inc. (now Kindred Healthcare) 1994 - 1997
Integracare, Inc. 1994 - 1997
Falmouth Hospital 1990 - 1993
Long Beach Memorial Medical Center September 1987 - August 1990
Skills
Talent Acquisition, Recruiting, Human Resources, Onboarding, Applicant Tracking..., Management, Talent Management, Healthcare, Healthcare Industry, Employee Relations, Employee Benefits, Diversity & Inclusion, College Recruiting, Health Policy, Healthcare Consulting, Strategic Thinking, Social Media, Start-ups, Strategic Initiatives, Creative Problem Solving, Strategic Planning, Operations Management, Computer Proficiency, Website Development, Jive, Web 2.0, Branding & Identity, Clinical Supervision, Rehabilitation, Cardiopulmonary, Contract Negotiation, Provider Relations, Workflow, Process Improvement, Enterprise Systems..., Reporting & Analysis, Compliance, Auditing, Not for Profit, Regulatory Requirements, Politics, Community Outreach, Community Organizing, Building Design, Leadership
Education
Simmons College - Simmons School of Management 1993 — 1994
Masters in Business Administration (MBA)
Northeastern University
Associate's Degree
Weymouth South High School
High School
Anderson Home Marketing April 2011 - Present
Harvard Pilgrim Health Care July 1982 - April 2011
Harvard Pilgrim Health Care January 1995 - March 1998
Pilgrim Health Care January 1986 - January 1995
Pilgrim Health Care July 1982 - January 1987
Skills
Marketing Strategy, Corporate Branding, Direct Marketing, Media Relations, Public Relations, Public Speaking, Marketing Planning, Marketing Communications, Advertising, Business to Business..., Direct to Consumer..., Digital Marketing, Social Media Strategist, Market Planning, Brand Management, Direct Mail, B2B Marketing, Copywriting, Marketing, Strategy, Creative Direction, Product Marketing, Corporate Communications, Integrated Marketing, Leadership, Strategic Planning, Management, Lead Generation, Event Planning, Digital Media, Social Media Marketing, Healthcare, Sponsorship, Sales, Social Media, Program Management, Email Marketing, Social Networking, Event Management, B2B, Online Marketing, Account Management
Education
Northeastern University
BA, Group and Public Communications with Business Minor
Harvard Pilgrim Health Care June 2013 - May 2014
St. Coletta of Greater Washington August 2010 - December 2011
RT Industries April 2008 - December 2009
Miami County Board of DD May 2007 - April 2008
The Barn January 2000 - January 2008
Miami County Board of DD June 2002 - May 2007
Kids on Campus October 2006 - March 2007
Ohio University 2004 - 2006
McDonalds June 1999 - June 2002
Miami County Board of DD October 1998 - June 2002
Skills
Microsoft Office, Social Media, Facebook, Word, PowerPoint, Customer Service, Excel, Blogging, Photoshop, Event Planning, Nonprofits, Public Speaking, Teaching, Data Entry, Public Relations, Microsoft Word
Education
Ohio University 2002 — 2007
Bachelor of Science
Miami East High School 1998 — 2002
High School Diploma
Harvard Pilgrim Health Care July 2012 - January 2015
Health & Wellness Consulting July 2011 - June 2012
Intelimedix, LLC November 2010 - July 2011
CIGNA December 2005 - February 2010
OneBeacon Professional Partners April 2004 - November 2005
Pharmedica Communications, LLC 2003 - 2004
Ingenix 2000 - 2003
Pitney Bowes 1999 - 2000
Aetna February 1988 - October 1998
Skills
Health Insurance, Health, Wellness, Public Health, Managed Care, Analytics, Account Management, Product Development, Vendor Management, Informatics, Process Improvement, Data Analysis, Competitive Analysis, New Business Development, Contract Negotiation, Business Process, Business Intelligence, Leadership, Management, Pharmacy Benefit..., Product Management, Cross-functional Team..., Program Management, Healthcare, Strategy, Strategic Planning
Education
Quinnipiac University - School of Business 2005 — 2005
Quality Management Coursework
State University of New York College at Buffalo
EdM, Health Education
University of Connecticut
BA, Biology
Turning Point,Inc. October 2012 - Present
American Red Cross March 2011 - September 2012
Mary Kay Cosmetics September 2001 - October 2008
Harvard Pilgrim Health Care 1995 - April 2000
Skills
Nonprofits, Event Planning, Volunteer Management, Public Speaking, Community Outreach, Strategic Planning, Customer Service, Program Development, Public Relations, Leadership, Marketing, Fundraising
Education
Northeastern University
Paralegal Certificate
Shortwood Teachers College
Bachelors in Education, General Studies & Physical Education
Titchfield High
State of RI February 2006 - Present
The Providence Center September 1979 - September 2007
Harvard Pilgrim Health Care 1986 - 1999
Butler Hospital 1977 - 1979
Skills
Emergency Psychiatric..., Anxiety Disorders, Depressive Disorders, Grief / Bereavement..., Trauma Therapy, Existential..., Soccer Refereeing, Psychological Testing, Group Therapy, Family Therapy, Mental Health Counseling, Clinical Supervision, Behavioral Health, Crisis Intervention, Nonprofits, Self-esteem, Social Services, Adolescents, Couples Work, Adult Children of..., Motivational..., Public Speaking, Mental Health, Dual Diagnosis
Education
West Virginia University 1982 — 1993
Ed.D, Counseling Psychology
Rhode Island College 1977 — 1979
Master of Arts (M.A.), Counseling Psychology
Providence College 1973 — 1977
Bachelor of Arts (B.A.), Psychology
La Salle Academy 1969 — 1973
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Harvard Pilgrim Health Care November 1990 - Present
Harvard Medical School 1984 - 1990
Baxter Healthcare 1980 - 1983
Skills
SQL, Oracle SQL, Microsoft Excel, Microsoft Word, SAS programming, Project management, PowerPoint, Data Analysis, ETL specifications, Managed Care, Healthcare Information..., Healthcare Analytics, Business Analysis, Project Management, Process Improvement, Program Development
Education
Boston University 1999 — 2001
Computer Programming
Northeastern University 1996 — 2000
Introduction to Computer Science, IT Quality Assurance
SUNY Stony Brook 1970 — 1974
Bachelor of Arts (BA), Sociology, A
HD Supply Facilities Maintenance December 2012 - Present
Lowe's Home Improvement December 2011 - December 2012
McNamara - Mills Consulting April 2001 - May 2008
Agency.com March 2000 - April 2001
Digitas January 1999 - March 2000
Harvard Pilgrim Health Care September 1996 - December 1998
Physician's Health Services May 1995 - August 1996
Arnold Worldwide March 1990 - April 1995
IMPCO - Direct Marketing Services June 1988 - February 1990
Skills
Advertising, Advertising Sales, Online Marketing, Online Advertising, Marketing Strategy, Direct Marketing, Direct Sales
Education
Northeastern University 1983 — 1986
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Harvard Pilgrim Health Care
Skills
ALM, Quality Center, QTP, UFT, User Acceptance Testing
Education
Northeastern University 1990 — 1992
MSIS, Information Systems
Morneau Shepell July 2015 - Present
Ceridian June 2013 - July 2015
Ceridian June 2012 - June 2013
Ceridian March 2005 - June 2012
Common Census 2000 - 2003
Harvard Pilgrim Health Care March 1998 - January 2000
BCBS Maine 1987 - 1997
Education
Norwich University 1978 — 1982
BA
Gould Academy 1975 — 1978
Blue Cross Blue Shield of Massachusetts 2004 - 2010
Harvard Pilgrim Health Care 2001 - 2004
Aetna Health Plans 1995 - 2001
Aetna 1991 - 1995
Aetna 1988 - 1991
Aetna 1985 - 1988
Skills
Risk Management, Regulatory Rate Filings, Settlements, Actuarial
Education
University of New Hampshire 1981 — 1984
MS, Mathematics
Providence College 1977 — 1981
BA, Mathematics
Trinity High School
The MENTOR Network April 2014 - Present
Harvard Pilgrim Health Care October 2012 - Present
Skills
Insurance, Process Improvement, Strategic Planning, Competitive Analysis, Problem Solving, Health Insurance, Employee Benefits, Microsoft Office, Excel, Team Leadership, Sales, Microsoft Excel, Strategy, Marketing, Vendor Management, Analysis
Education
Penn State University 1991 — 1996
Bachelors of Science
Eileen S. Winterble, Strategist - Catalyst - Coach October 2009 - Present
Jewish Federation of Greater Orlando September 2008 - September 2009
Tatum LLC December 2007 - August 2008
Eileen S Winterble, Strategist - Catalyst - Coach June 2003 - November 2007
GHI - Group Health Incorporated April 2001 - May 2003
Harvard Pilgrim Health Care July 1999 - October 2000
Aithent, Inc. January 1998 - June 1999
HIP Health Plan of New York September 1991 - March 1997
NYS Housing and Health Care Financing Agencies February 1987 - August 1991
Dexel Burnham Lambert August 1984 - March 1986
Skills
Strategic Planning, Executive Coaching, Financial Turnaround, Healthcare, Non-profits, Restructuring, Change Management, Nonprofits, Fundraising, Leadership, Strategy, Management Consulting, Social Media, Turn Around Management, Management, Public Speaking, Coaching, Program Management, Executive Management, Budgets, Public Relations, Recruiting, Consulting, Organizational..., Project Management, Finance, Succession Planning, Leadership Development, Entrepreneurship, Team Building, Mergers & Acquisitions, Start-ups, Enterprise Software
Education
Penn State University 1961 — 1965
B.A.
Harvard Pilgrim Health Care 1993 - 1999
Education
Providence College 1986 — 1990
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies
Harvard Pilgrim Health Care October 2014 - Present
LogixHealth February 2010 - September 2014
National Grid September 1996 - January 2005
Skills
Human Resources, Microsoft Office, Management, Microsoft Excel, Customer Service, Employee Benefits, Healthcare, Insurance, Process Improvement, Team Building, Negotiation
Education
Quinsigamond Community College 1989 — 1991
Starbucks August 2015 - Present
Peabody Properties, Inc. January 2014 - August 2015
Dunkin' Brands October 2012 - January 2014
Dunkin' Brands September 2010 - January 2014
South Shore Physician Hospital Organization June 2000 - September 2010
Harvard Pilgrim Health Care August 1994 - December 1998
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Access, Constant Contact, Survey Monkey, Marketing Strategy, Project Management, Salesforce, Accounts Payabale, Franchising, Food Service, Income Statement, Restaurants, Retail, P, Marketing, Budgets, Customer Service
Education
Quincy College 1991 — 1993
Associates in Science, Medical Administrative/Executive Assistant and Medical Secretary
Harvard Pilgrim Health Care June 2014 - Present
Liberty Mutual Insurance July 2011 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Chinese, Cantonese, Mandarin, Java, Power Director, Leadership, Financial Statements, Time Management, Management
Education
Northeastern University 2015 — 2016
Master’s Degree, Accounting
UMass Dartmouth 2011 — 2015
Bachelor of Science (BS), Accounting and Finance
Harvard Pilgrim Health Care December 2014 - Present
Harvard Pilgrim Health Care October 2012 - December 2014
Harvard Law School July 2010 - December 2010
O'Reilly Media June 2009 - December 2009
Hannaford's July 2006 - August 2007
Skills
Final Cut Pro, Pro Tools, Editing, Video, Writing, Avid Media Composer, Microsoft Excel, Microsoft Office, A/V Installation, Sorenson Squeeze, DVD Studio Pro, Customer Service, Research, Film, Public Speaking, Facebook
Education
Northeastern University 2007 — 2012
Bachelor of Arts, Communication Studies; Media Studies
Trinity High School 2003 — 2007
Catamaran (formerly SXC Health Solutions) June 2011 - Present
Northeastern University Bouve' College of Pharmacy & Allied Health Sciences January 2004 - Present
Formulary journal January 2000 - Present
MedMetrics Health Partners June 2005 - June 2011
MedVentive, LLC (formerly CareGroup PSN) January 1998 - June 2005
Harvard Pilgrim Health Care January 1993 - January 1998
Skills
Pharmacy Benefit..., Disease Management, Pharmacy, Managed Care, Pharmacy Automation, Utilization Management, Diabetes, Pharmaceutical Industry, Hospitals, Oncology, Outcomes Research, Health Policy, Clinical Pharmacology, Medicaid, Healthcare Management, Clinical Pharmacy, Healthcare Consulting, Medicare, Healthcare Industry, Healthcare, Clinical Research, HIPAA, Formulary, Medicare Part D, Health Insurance, Long-term Care, Pharmacists, Home Infusion, Healthcare Information..., Medication Therapy..., EMR, Patient Safety, Informatics, Pharmacoeconomics, Cardiology, Infectious Diseases, Medical Education, Medical Writing
Education
Northeastern University 1996 — 1999
Masters, Health Professions
Northeastern University 1983 — 1988
BS, Pharmacy
University of Massachusetts Amherst June 2013 - Present
Harvard Pilgrim Health Care May 2012 - May 2013
North Carolina State University August 2010 - July 2012
Inter-Faith Food Shuttle September 2010 - November 2011
American Diabetes Association January 2011 - May 2011
The Carroll School June 2009 - August 2010
Skills
Public Speaking, Leadership Development, Program Development, Community Outreach, Research, Microsoft Office, Teaching, Nutrition, Spanish, Grant Writing
Education
Framingham State University
Master's Degree, Nutrition Education Specialist
North Carolina State University 2008 — 2012
Bachelor's Degree, Nutrition Science, Design
Stop & Shop March 2005 - Present
Talbots February 2000 - March 2005
Harvard Pilgrim Health Care March 1998 - February 2000
State Street Bank August 1997 - March 1998
Scudder, Stevens & Clark, Inc. March 1994 - June 1997
Boston Financial Data Services February 1993 - March 1994
Skills
Retail, Operations Management, Teamwork, Marketing, Microsoft Excel, Forecasting, Financial Services, Income Statement, Microsoft Office, Access, Competitive Analysis, Budgets, Financial Analysis, Pricing, Team Leadership, Strategic Planning, Analysis, Merchandising, Microsoft Word, Inventory Management, Analytics, Finance, Data Analysis, Process Improvement, Management, Business Analysis
Education
Plymouth State University 1987 — 1992
BS, Actuarial Mathematics, Business Administration
Swedish/Edmonds Hospital 2015 - Present
Verdant Health 2010 - Present
Edmonds Internal Medicine 1992 - Present
National Ski Patrol 1994 - 2010
Edmonds School District 1997 - 2007
Stevens Health Network 1995 - 1999
Harvard Medical School August 1990 - July 1992
Harvard Pilgrim Health Care 1989 - 1992
University of Kentucky HealthCare June 1987 - June 1989
U.S. Public Health Service Commissioned Corps 1985 - 1989
Skills
Healthcare, Board Certified, EMR, Healthcare Management, Hospitals, Clinical Research, Medicine, Medical Education, Family Medicine, Internal Medicine, Patient Safety, Emergency Medicine, EHR, Treatment, Public Speaking, Medical Terminology, ICU, Inpatient, Critical Care
Education
Oregon Health and Science University School of Medicine 1977 — 1981
Doctor of Medicine (M.D.), Medicine
Whitman College 1973 — 1977
Bachelor of Arts (B.A.), Biology - Chemistry, magna cum laude
Corvallis High School
Corvallis High School
Corvallis High School
SiteSpect, Inc. September 2011 - Present
Dane Street October 2009 - September 2011
Innovation Group January 2005 - September 2010
First Notice Systems April 2001 - January 2005
MaxSol Inc. November 1999 - January 2001
Harvard Pilgrim Health Care 1987 - 1999
Education
Northeastern University
BS, English Literature
Partners Management August 2001 - Present
Harvard Pilgrim Health Care August 1994 - June 1998
Skills
Property Management, Real Estate, Foreclosures, Investment Properties, Real Estate Investment, REO, Rentals, Real Estate Transactions, Real Property, Residential Homes, Negotiation, Commercial Real Estate, Condos, Marketing, Investors, Property, Expert Witness, Management
Education
Villanova University School of Law 1998 — 2001
J.D., Law
Glasgow University 1992 — 1993
History, European History
Providence College 1990 — 1994
BA, Humanities
Harvard Pilgrim Health Care August 2015 - Present
Dana Farber Cancer Institute February 2012 - August 2015
Cradles to Crayons January 2011 - April 2011
Dana-Farber Cancer Institute July 2006 - August 2010
Skills
Microsoft Office, Salesforce.com, PeopleSoft, Cloud Computing, Event Planning, Microsoft Excel, Customer Service, PowerPoint, Fundraising, Social Media, Public Speaking, Non-profits, Nonprofits, Sales, Teamwork, Training, Outlook, Data Analysis
Education
Regis College 2007 — 2011
B.A, Management
Currently Available for new Opportunities Systems EngineerPAREXELJuly 2012 - February 2013
DentaQuest November 2007 - February 2010
Harvard Pilgrim Health Care October 2006 - March 2007
Tufts Health Plan March 1992 - February 2006
Fresenius Medical Care July 1988 - March 1992
Skills
Unix, Disaster Recovery, Servers, Troubleshooting, Integration, Computer Hardware, Operating Systems, VMware, Technical Support, Security, Firewalls, Virtualization, Network Security, Software Documentation, Visio, Linux, VMware ESX, High Availability, Red Hat Linux, Software Installation, Capacity Planning, Performance Management, Project Management, HP-UX, Shell Scripting, File Transfer, Oracle Database...
Education
Rutgers University 1986 — 1988
Bachelor of Arts (BA), Computer Science
Northeastern University 1982 — 1985
Chemical Engineering
Texas Children's Hospital July 2015 - Present
Patient Accounts Services, LLC. January 2015 - June 2015
Harvard Pilgrim Health Care October 2012 - December 2014
Stellar US November 2010 - May 2012
Accounting Principals May 2010 - November 2010
Kforce Inc January 2009 - November 2009
Skills
Health Insurance, Customer Service, Outlook, Employee Benefits, HIPAA, Healthcare, Claim, Collections, Invoicing, Policy, Insurance, Medicare/Medicaid..., Medicare, Medicaid, Epic Systems
Education
North Lake College 2010 — 2012
Business Administration and Management, General
Choicelinx May 2014 - Present
Thirty-One Gifts August 2010 - Present
NH Senate Clerk Office December 2013 - May 2014
Harvard Pilgrim Health Care March 2005 - September 2013
Clark & Lavey Benefits Solutions, Inc. January 2004 - March 2005
Skills
Social Media, PowerPoint, Marketing, Event Planning, Public Relations, Social Media Marketing, Public Speaking, Marketing Strategy
Education
Plymouth State University 1992 — 1996
Bachelor of Science (BS), Interdisciplinary Studies
Bishop Brady High School 1990 — 1992
Harvard Pilgrim Health Care November 2012 - Present
Massachusetts General Hospital June 2006 - Present
Harvard Pilgrim Health Care September 2012 - November 2012
Harvard Pilgrim Health Care November 2009 - September 2012
South Shore Hospital June 2009 - September 2009
UMass Boston February 2009 - May 2009
Skills
Basic Life Support..., Healthcare, Fitness Training, Wellness Coaching, Phlebotomy, Leading Discussions, Exercise Physiology, Vital Signs
Education
Northeastern University 2013 — 2014
Master's degree, Nursing Administration, Nursing Research and Clinical Nursing
University of Massachusetts Boston 2006 — 2009
Bachelor of Science, Exercise and Health Sciences
Town of Tyngsborough May 2014 - Present
Partners eCare December 2012 - Present
Town of Tyngsborough May 2004 - April 2013
Mass Eye & Ear Infirmary June 2009 - March 2011
Thomson Reuters December 1997 - July 2007
Harvard Pilgrim Health Care December 1984 - May 1997
Beth Israel Hospital December 1978 - December 1984
Massachusetts Lawyers Weekly June 1975 - April 1978
Skills
Microsoft Office, Collaborative Leadership, Performance Metrics, Strategic Vision, Goal Setting, Organizational..., Organizational Change, Team Building, Public Speaking, Leading Change, Building Relationships, Union Negotiations, Politics, Community Partnerships, Cross-functional Team..., Business Strategy, Business Analysis, Change Management, Team Leadership, Problem Solving, Budget Preparation, Process Improvement, Business Intelligence, Editorial, Editorial Strategy, Editorial Planning, Editorial Direction, Editorial Project..., Customer Relations, Customer Service, Strategic Partnerships, Budgets, Project Management, Software Documentation, Management, Integration, Requirements Analysis, Program Management, Government, Training, Policy, Data Analysis, Vendor Management, Healthcare Management, Visio, Healthcare Information..., Healthcare, Access, SharePoint, EMR
Education
Northeastern University 1970 — 1975
B.S., Political Science, 3.2 overall, 3.55 in major
Revere High 1965 — 1970
Harvard Pilgrim Health Care April 2013 - September 2014
MFS Investment Management January 2010 - April 2011
MFS Investment Management June 2007 - December 2009
MFS Investment Management April 2006 - June 2007
MFS Investment Management February 2006 - April 2006
MFS Investment Management February 2001 - February 2006
State Street March 2000 - February 2001
Boston Financial Data Services January 2000 - March 2000
Boston Financial Data Services March 1998 - January 2000
Skills
Mutual Funds, Customer Service, Call Center, Avaya, Microsoft Office, Team Building, Investments, Retirement, Financial Services, Outlook, Asset Managment, Defined Benefit, Microsoft Excel, Financial Analysis, Finance, Asset Management, Business Analysis, Data Analysis, FINRA, Fixed Income, Forecasting, Process Improvement, Relationship Management, Risk Management, Strategic Planning, Call Centers
Education
New England College of Finance
Business Management
Quincy College
Nursing and Computer Programming
University of Massachusetts Boston
Liberal Arts
Federal Reserve (Bank of Boston) July 2013 - Present
Harvard Pilgrim Health Care August 2006 - July 2013
Sun Life Financial January 2008 - August 2010
Blue Cross Blue Shield of Rhode Island September 2000 - April 2004
Boston Financial Data Services April 1999 - September 2000
Skills
Internal Controls, Auditing, Internal Audit, Risk Assessment
Education
Plymouth State University 2014 — 2016
Master of Business Administration (M.B.A.), Investment and Finance
Suffolk University
Bachelor of Arts (B.A.), Public Policy & Administration
Service Corp International July 2011 - Present
Levine Chapel, Inc. May 2006 - December 2011
Harvard Pilgrim Health Care 1991 - 2006
Skills
Event Planning, Nonprofits, Public Speaking, Coaching, Training, Financial Analysis, Financial Reporting, Budget Process, Operating Budgets, Bookkeeping
Education
Northeastern University 1989 — 1993
MBA
State University of New York College at Fredonia 1974 — 1978
BS, Education
Niskayuna High School 1970 — 1974
High School Diploma
Mayo Clinic February 2011 - Present
Mayo Clinic January 2010 - March 2011
Capgemini July 2009 - January 2010
TCS April 2008 - July 2009
Harvard Pilgrim Health Care March 2006 - April 2008
IBM NJ (New York Department Of Education ) April 2005 - March 2006
Skills
Data Warehousing, ETL, SDLC, Business Intelligence, Data Modeling, Crystal Reports, Data Integration, Database Design, SSIS, Databases
Education
Osmania University 1993 — 1995
Bsc, Microbiology
Health First April 2015 - Present
Health First July 2013 - March 2015
Health First July 2012 - July 2013
Health First Health Plans August 2011 - June 2012
Disney Vacation Club May 2010 - August 2011
Harvard Pilgrim Health Care April 1995 - March 2010
Skills
Sales, Management, Leadership, Strategic Planning, Insurance, Individual and Family..., Public Speaking, Employee Benefits, Customer Satisfaction, Healthcare, Training, Team Building, Medicare, PowerPoint, Marketing, Coaching, Account Management, Process Improvement, Commercial Group Health..., Affordable Care Act
Education
Northeastern University 2007 — 2009
BS, Leadership
Marshfield High School
Pick one
Pick one
International Catholic Migration Commission February 2013 - Present
Harvard School of Public Health Center for Work Health and Wellbeing November 2011 - January 2013
Massachusetts Department of Public Health February 2010 - November 2011
Harvard Pilgrim Health Care July 2008 - February 2010
Dáil Éireann January 2008 - May 2008
Sage Systems July 2007 - December 2007
The Rhoads Group May 2006 - August 2007
Skills
Public Health, Policy, Research, Nonprofits, Fundraising, Politics, Social Media, Community Outreach, Event Planning, Public Speaking, Policy Analysis, Public Policy
Education
Northeastern University
Master of Public Administration (M.P.A.)
Northeastern University 2005 — 2009
Political Science, Public Policy and Administration
Institute of Public Adminstration, Ireland 2008 — 2008
Politics, History, and Health Policy
Harvard Pilgrim Health Care August 2014 - Present
Greater New England Minority Supplier Development Council, Inc. (GNEMSDC) 2014 - 2015
Harvard Pilgrim Health Care February 2014 - July 2014
Absolute Machinery Corporation June 2013 - February 2014
GATES Institute December 2012 - May 2013
Nichols College August 2010 - May 2013
Information Technology Department at Nichols College November 2009 - May 2013
The Hollywood Reporter May 2012 - July 2012
President's House Committee Nichols College September 2011 - May 2012
President's Transitional Committee Nichols College May 2011 - September 2011
Skills
Leadership, Program Management, YouTube, Facebook, Spanish-speaking, Time Management, Organization, Twitter, Pinterest, Mac, PC, Microsoft Office, Event Planning, Sales, Advertising, Event Management, Teamwork, Management, Social Media, Social Networking, Microsoft Excel, PowerPoint
Education
Nichols College 2014 — 2016
Masters in Business Administration, Critial Thinking
Nichols College 2009 — 2013
BSBA, Marketing and International Business
Worcester Technical High School 2005 — 2009
Trade Certificate, Marketing & Finance
Harvard Pilgrim Health Care January 2015 - June 2015
Sonus June 2014 - December 2014
SAE Institute 2012 - 2013
Skills
Data Analysis, Microsoft Office, Leadership, Strategy, Finance, Management Consulting, Business Strategy, Economics, Marketing, SPSS, LaTeX, Social Networking, Strategic Planning, Negotiation, International Finance, Competitive Analysis, Strategic Consulting, Qualtrics, Research, Financial Analysis, PL/SQL, Oracle SQL Developer, WRDS, Stata, Rally, Microsoft Project, SQL, Microsoft Excel, Microsoft Word, Visio, PowerPoint, ANSYS
Education
Northeastern University 2013 — 2015
Candidate for Master of Business Administeration (MBA), Finance
University of Tehran 2008 — 2010
Iran University of Science and Technology 2000 — 2005
Bachelor of Engineering (BEng)
Reliant Medical Group March 2015 - Present
Beth Israel Deaconess Care Organization (BIDCO) September 2013 - March 2015
Theranos Inc. May 2011 - September 2013
Blue Cross Blue Shield of Massachusetts July 2009 - May 2011
Mult-Service Eating Disorder Association January 2008 - May 2011
Blue Cross Blues Shield of MA June 2003 - July 2009
Blue Cross Blue Shield of MA June 2001 - June 2003
Blue Cross and Blue Shield of Massachusetts January 2001 - January 2003
Tufts Health Plan January 2000 - January 2001
Harvard Pilgrim Health Care January 1999 - January 2000
Skills
Healthcare, Medicare, Provider Relations, Managed Care, Medicaid, Physicians, Hospitals, HMO, Healthcare Consulting, Utilization Management, Healthcare Industry, PPO, Health Insurance, Network Development, Health Policy, Healthcare Management, HIPAA, Home Care, HEDIS, Meditech, Pharmacy Benefit..., Disease Management, Medical Billing, ICD-9, Patient Advocacy, Healthcare Information..., Contract Negotiation, Medical Compliance, Credentialing, Physician Relations, Insurance, Strategic Planning, Medicine, Quality Improvement, EMR, Practice Management, Medicaid Managed Care, Patient Safety, EHR, JCAHO, Pharmacy Automation, Pharmacy, Revenue Cycle, Training, Medicare Part D, Informatics, Medical Coding, Revenue Cycle Management, CPT, Healthcare Reimbursement
Education
Providence College
Bachelor of Science Health Care Administration, Health Care Administration
Harvard Pilgrim Health Care July 2015 - Present
Verizon Wireless March 2015 - June 2015
New Century US January 2015 - February 2015
New Century August 2013 - December 2014
Mission Essential℠ June 2013 - July 2013
Intecon November 2012 - May 2013
US Army June 2011 - October 2012
US Army February 2010 - February 2011
US Army August 2008 - February 2011
Skills
Organizational..., Program Management, Writing, Intelligence Analysis, Counterintelligence, Counterinsurgency, Inventory Management, Contract Management, Contract Review, Government Contracting, Government Procurement, Budget Analysis, Budget Management, DoD, Army, Intelligence, Command, Security Clearance, Budgets, Military Experience, Physical Security, Risk Management, Policy, Human Resources, Leadership Development, Military, Force Protection, Defense, Government, Military Operations, Leadership, National Security, Afghanistan, Operational Planning, Security, Operations Management, Analysis, Management, Training, Counterterrorism, Intelligence Community
Education
Webster University 2013 — 2015
Master of Arts (MA), Management and Leadership, 4.0
Norwich University 1998 — 2002
Bachelor of Arts (BA), Criminal Justice
Brockton High School
Harvard Pilgrim Health Care December 2010 - Present
Commonwealth of Massachusetts March 2005 - April 2007
Skills
Process Improvement, Strategic Planning, Budgeting, Accounting, Financial Analysis, Strategy, Budgets, Finance, Program Management, Leadership, Healthcare, Analysis, Nonprofits, Financial Planning, Financial Reporting
Education
Northeastern University 1999 — 2001
Master of Public Administration (MPA)
Massachusetts General Hospital December 2012 - Present
Massachusetts General Hospital 2011 - 2012
Spaulding Rehabilitation Hospital January 2011 - October 2011
Spaulding Rehabilitation Hospital 2005 - 2011
Harvard Pilgrim Health Care 2004 - 2007
Skills
Microsoft Office, IDX, Meditech, CRM, LMR, Practice & Patient..., CRMS, ROE, Iron Mountain, EPIC
Education
University of Massachusetts Boston 2013 — 2013
Certificate, Practical Project Management
Regis College 2011 — 2012
Master of Science in Health Care Adminstration
University of Massachusetts Boston 2007 — 2011
Bachelor's of Science in Criminal Justice, Criminal Justice
New England Life Care November 2014 - Present
Coram Healthcare January 2009 - Present
Massachusetts General Hospital March 1998 - January 2009
Harvard Pilgrim Health Care January 1997 - May 1998
Skills
Management, Healthcare Information..., Team Building, Cardiology
Education
Northeastern University 1989 — 1994
Bachelor of Science (BS), Nursing
Notre Dame Academy 1985 — 1989
High School Diploma
National Museum of the Marine Corps May 2011 - Present
Dell Services Healthcare September 2009 - April 2011
Harvard Pilgrim Health Care March 2000 - April 2011
Perot Systems Corporation June 1997 - September 2009
The Washington Post January 1980 - June 1997
U.S. Dept. of Housing & Urban Development December 1978 - December 1980
U.S. Census Bureau June 1973 - November 1978
US Census Bureau January 1971 - May 1973
Smithsonian Institution January 1970 - December 1971
U.S. Civil Service Commission August 1968 - December 1970
Skills
Process Engineering, Change Management, Job Design, Requirements Analysis, Process Improvement, Team Building, Business Analysis, Employee Relations, Problem Solving, Team Leadership, Organizational..., Process Mapping, Requirements..., Business Process..., Agile, Program Management, Visio, Interpretive..., Project Planning, Cross-functional Team..., Training, Leadership, Management, Agile Methodologies, Software Development, Project Management, Integration, Consulting, Coaching, Government, Software Documentation, Human Resources, Military History, Dog Training, Photography, Management Consulting, Scrum, PMO, Healthcare, Business Process..., SDLC, PMP, Strategy, Quality Assurance, Museums
Education
The George Washington University - School of Business 1970 — 1972
Human Behavior in Organizations as part of an MBA program
University of Utah 1960 — 1963
Bachelor of Arts (B.A.), Political science, specializing in International Relations-Middle East, Cum Laude
Reed College 1958 — 1960
Humanities, Biology
Corpnet Consulting 2008 - Present
Capgemini 2008 - 2009
GE/CompuCom 2004 - 2008
KPMG/BearingPoint 1999 - 2004
Whittman-Hart 1999 - 1999
Harvard Pilgrim Health Care 1998 - 1999
Northern Trust Corporation 1997 - August 1998
Bosch Braking Systems January 1994 - December 1997
Skills
Business Process..., Program Management, IT Service Management, IT Strategy, Enterprise Architecture, Information Security..., Management Consulting, ITIL, PMO, Integration, IT Management, Business Continuity, Security, CISSP, Business Process, ISO 27001, ISO 20000, Information Assurance, Project Management, CISM, CRISC, Information Risk..., Business Risk Management, IT Governance, Governance, Information Security, Management, Network Security, Vendor Management, Telecommunications, Leadership, PCI DSS, IT Enabled Business..., IT Transformation, Archer, COBIT, Cloud Computing, Project Portfolio..., Solution Architecture, PMP, Disaster Recovery, Service Resiliency, Strategy, Business Development, IT Audit, Data Center, Risk Management, Service Delivery, Professional Services, Consulting
Education
Purdue University 1994 — 1998
BS
Purdue University Calumet 1994 — 1998
BS
Health Net August 2008 - Present
Harvard Pilgrim Health Care August 2002 - August 2008
Deloitte & Touche September 1986 - February 1995
Skills
Sarbanes-Oxley Act, SEC filings, Internal Controls, Financial Reporting, Financial Analysis, GAAP, Accounting, Auditing, Insurance, Process Improvement, US GAAP, Mergers, Managerial Finance, Internal Audit, Strategic Financial...
Education
Queens College 1983 — 1986
BA, Accounting and Economics
BA
Rite Aid Pharmacy June 2015 - Present
Rite Aid Pharmacy July 2014 - Present
Rite Aid Pharmacy May 2010 - Present
Biogen Idec September 2013 - October 2013
Department of Veterans Affairs 2013 - 2013
Harvard Pilgrim Health Care 2013 - 2013
Boston Children's Hospital January 2011 - 2012
Skills
Pharmacy, Direct Patient Care, Customer Engagement, Clinical Research, Clinical Pharmacology, Pharmacy Automation, Patient Counseling
Education
Northeastern University 2008 — 2014
Doctor of Pharmacy (PharmD), Pharmacy
Commonwealth of Massachusetts May 2014 - Present
Harvard Pilgrim Health Care May 2012 - May 2014
Harvard Pilgrim Health Care May 2008 - May 2012
Fitness Works at work March 2008 - November 2011
Harvard Pilgrim Health Care November 2006 - May 2008
Harvard Pilgrim Health Care February 2004 - June 2006
Skills
Data Analysis, Time Management, Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, XML, Arbortext, Process Improvement, Oracle E-Business Suite, Process Flow..., Sales Operations, Lotus Notes, HIPAA
Education
Northeastern University 1998 — 2003
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
The MathWorks February 2009 - Present
(Independent Consultant) March 2008 - February 2009
Fidelity Investments October 2006 - February 2008
TaxCut/H&R Block October 2001 - August 2006
marchFIRST February 1997 - May 2001
USWeb/CKS (marchFIRST) February 1997 - May 2001
Harvard Pilgrim Health Care 1990 - 1997
Skills
Cross-functional Team..., Program Management, Product Management, CRM, Software Project..., Business Analysis, Strategy, Leadership, Project Management, Mentoring, MS Project, Change Management, Consulting, Software Development, Management Consulting, Management, Agile Methodologies, Requirements Analysis, HTML, Cloud Computing, Team Leadership, User Experience, Agile Project Management, Web Project Management, Business Intelligence, Coaching, Web Development, Web Strategy, SDLC, Integration, Scrum, Enterprise Software, Project Portfolio..., Requirements Gathering, Microsoft Office, Business Objects, Visio, Beta Management, @Task, SharePoint, Entrepreneurship, Vendor Management
Education
Northeastern University
Certificate, Software Engineering
University at Albany, SUNY
BS, Mathematics and Computer Science
NICHQ (National Institute for Children's Health Quality) August 2010 - Present
Institute for Healthcare Improvement (IHI) June 2000 - July 2010
Harvard Pilgrim Health Care 1996 - 2000
Skills
Healthcare, Non-profits, Strategic Planning, Program Development, Marketing Communications, Social Media, Public Speaking, Editing, Marketing Strategy, Quality Improvement, Program Management, Project Management, Marketing, Nonprofits, Public Relations, Strategy
Education
Yale University - Yale School of Management 1985 — 1987
MBA, Business, Marketing
Oberlin College 1977 — 1981
MA, Government
Amity Regional High School 1972 — 1977
High School, High School/Secondary Diplomas and Certificates
Massachusetts General Hospital January 2007 - Present
Tufts Health Plan 2004 - 2007
Tufts Health Plan 2001 - 2004
Tufts Health Plan 1999 - 2001
Harvard Pilgrim Health Care 1997 - 1998
Harvard Pilgrim Health Care 1996 - 1997
Harvard Pilgrim Health Care 1995 - 1996
Harvard Pilgrim Health Care 1992 - 1995
Harvard Pilgrim Health Care 1989 - 1992
Massachusetts Eye and Ear Infirmary 1985 - 1989
Skills
Leadership, Team Building, Project Management, Coaching, Management, Healthcare, Strategy, Workshop Facilitation, Hospitals, Managed Care, Process Improvement, Healthcare Management, Customer Service, Human Resources, Cross-functional Team..., Data Analysis, Program Management, Interviews, Change Management
Education
Plymouth State University
AS, Business
Salem State University
BS, Business
Northeastern University September 2014 - Present
Modis August 2013 - September 2014
WorldWide TechServices November 2012 - August 2013
Boston Medical Center January 2012 - October 2012
Commonwealth of Massachusetts November 2006 - September 2010
Custom Learning Designs August 2005 - November 2006
Harvard Pilgrim Health Care January 2002 - August 2005
Skills
Blogging, Editing, Microsoft Excel, Feature Articles, Community Outreach, Training, Research, Human Resources, Policy, Sales, Newsletters, Social Media, Public Speaking, Strategy, Copy Editing, Interviews, Recruiting, Management, Applicant Tracking..., Consulting, CRM, Contract Recruitment, Technical Recruiting, Cold Calling, Internet Recruiting, Talent Acquisition
Education
Northeastern University 2009 — 2012
Master of Arts (M.A.), Journalism
Suffolk University 1999 — 2000
Master of Science (M.S.), Adult and Organizational Learning
University of Massachusetts Boston 1992 — 1996
Bachelor of Arts (B.A.), English
Healthways February 2015 - Present
Harvard Pilgrim Health Care October 2001 - January 2015
CIGNA Health Care March 2000 - October 2001
New England Employee Benefits Group March 1999 - February 2000
Tufts Health Plan October 1995 - February 1999
Pilgrim Health Care August 1988 - October 1995
Skills
Health Insurance, Managed Care, Healthcare, Medicare, Healthcare Industry, HIPAA, Hospitals, Customer Service, Healthcare Management, Healthcare Consulting, Sales, Employee Benefits, Insurance, Employee Wellness..., Wellbeing, Disease Management, Wellness Coaching
Education
Providence College 1981 — 1985
Bachelor of Science (B.S.), Health Services Administration
Franklin High Shool 1977 — 1981
Healthcare Accreditation Resources LLC 2009 - Present
HONOReform 2009 - Present
MedSafe Total Compliance Solutions 1995 - 2009
Harvard Pilgrim Health Care 1984 - 1995
Northeastern University 1981 - 1984
Education
Northeastern University 1972 — 1977
BS, Clinical Laboratory Science
University of Rhode Island
Feinstein College
CVS Caremark Corporation August 2012 - Present
WIS International April 2012 - April 2013
Macy's November 2011 - January 2012
Target September 2011 - October 2011
Minuteman - A Revolution In Learning February 2011 - June 2011
U.S. Census Bureau -- Census Coverage Management April 2010 - June 2010
Harvard Pilgrim Health Care August 2008 - June 2009
Robert Half International February 2008 - June 2009
BeneTemps/HR Placement Group August 2005 - May 2007
WGBH February 2002 - August 2006
Skills
Auditing, Microsoft Excel, Microsoft Word, PowerPoint, Access, Microsoft Office, Oracle HR, PeopleSoft, Copying, Fax, Cashiers, Telemarketing, Customer Service, Data Entry, Administrative Work, Musicians, Leadership, Human Resources
Education
Minuteman - A Revolution In Learning 2011 — 2011
Certificate, Biotechnology
University of Massachusetts Lowell 1989 — 1992
Bachelor of Science, Business Administration, Marketing Concentration
Northern Essex Community College 1987 — 1989
Associate of Arts, Liberal Arts, Music Concentration
University of Massachusetts, Amherst 1981 — 1983
Liberal Arts and Sciences/Liberal Studies
St. Jude Medical August 2011 - Present
Vital Images January 2005 - July 2010
Radionics April 2001 - November 2003
Northeastern University November 1999 - April 2001
Harvard Pilgrim Health Care May 1989 - November 1999
Skills
Technical Writing, Localization, Software Documentation, FDA, FrameMaker, Medical Devices, Manuals, Technical Documentation
Education
Northeastern University 1986 — 1988
M.A. English, Technical Writing
University of Wisconsin-Platteville 1984 — 1986
B.S. English, Writing, American Lit.
Harvard Pilgrim Health Care April 2012 - September 2013
Harvard Pilgrim Health Care December 2006 - May 2012
Harvard Pilgrim Health Care December 2002 - December 2006
Myriad Inc. June 2002 - October 2002
Trellix Corporation 1999 - 2001
Brooks Automation 1996 - 1999
FASTech Integration. Inc. 1994 - 1996
Object Design 1992 - 1994
Skills
Web Content Management, Internal Communications, Social Media Marketing, SEO, Intranet, Agile Project Management, Digital Strategy, Web Content, Web Project Management, Marketing, Project Management, Cross-functional Team..., Enterprise 2.0, Digital Marketing, Email Marketing, Online Marketing, Information Architecture, Social Networking, Analytics, Website Development, Community Sites, Social Media, Jive SBS, Social Business, CMS, Enterprise Software, User Experience, Jive, Corporate Communications, Web Analytics, Content Management, Enterprise Collaboration, Online Communities, Inbound Marketing, Google Analytics, WebTrends Analytics, PPC, Strategy, Content Strategy
Education
Northeastern University 1999 — 1999
Certificate, Webmaster Technology
University of Massachusetts, Amherst 1987 — 1991
Bachelor of Arts (B.A.), Communications
Harvard Pilgrim Health Care November 2014 - Present
Vistaprint July 2012 - Present
Mobiquity September 2011 - June 2012
Research In Motion January 2010 - September 2011
Research In Motion March 2008 - January 2010
Research In Motion March 2007 - March 2008
Oblicore 2006 - 2007
Good Technology 2005 - 2006
InterNoded 2003 - 2005
Sprint 2000 - 2003
Skills
Strategy, Cross-functional Team..., PMP, Enterprise Software, Process Improvement, Business Strategy, ITIL, Leadership, Project Management, Software Development, Scrum, Program Management, Management, Budgets, Agile Methodologies, Mobile Applications, Change Management, Wireless, Mobile Devices, Integration, Professional Services, Mobile Technology, SaaS, Product Management
Education
Simmons College 1994 — 1998
Northeastern University
Harvard Pilgrim Health Care March 2008 - Present
New England Marketing May 2007 - January 2008
US Concepts August 2006 - May 2007
Schneider Associates May 2006 - September 2006
Skills
Social Media Marketing, Press Releases, Sales
Education
Quinnipiac University 2003 — 2007
Bachlor of Science, Marketing; Public Relations
Harvard Pilgrim Health Care September 2013 - Present
McKesson Provider Technologies/ Beth Israel Deaconess Care Organization LLC January 2013 - September 2013
MedVentive/ Beth Israel Deaconess Physician Organization (BIDPO) May 2009 - December 2012
Lia Sophia April 2009 - April 2012
Massachusetts General Hospital January 2007 - May 2009
Walgreens May 2004 - May 2009
Skills
Pharmacists, Managed Care, Healthcare, Pharmacy, Healthcare Management, Healthcare Information..., Diabetes, Hospitals, Informatics, Pharmacy Benefit..., Clinical Pharmacy, Pharmacy Automation, Clinical Research, Disease Management, Medication Therapy...
Education
Northeastern University 2003 — 2009
Pharm.D., Pharmacy
Arrowhead High School 1999 — 2003
Harvard Pilgrim Health Care 2015 - Present
Kronos 2014 - 2015
Intralinks January 2014 - July 2014
EMD Millipore 2013 - 2014
Biogen 2013 - 2013
Vertex Pharmaceuticals 2012 - 2013
Iron Mountain 2012 - 2012
Akamai Technologies 2010 - 2012
Haemonetics 2008 - 2010
Kenexa 2007 - 2008
Skills
CRM, Business Process, Process Improvement, Business Process..., Business Analysis, Salesforce.com, Management, Forecasting, Project Management, Business Strategy, Customer Service, Sales Process, Training, Change Management, Leadership, Strategy, Sales Operations, Project Planning, Recruiting, Human Resources, Analytics, Business Analytics, Strategic Planning, Team Management, SDLC, Vendor Management, CRM software, Goldmine, Contract Management, Order Fulfillment, Operations Management, Compliance, SaaS, Analysis, Sales Force Automation, Metrics Reporting, Sales Support, Commercial Operations, Order Management, Cross-functional Team..., Sales Enablement
Education
Northeastern University
Bachelor's Degree, Business Administration
Arbor Networks 2011 - Present
BMC Software 2008 - 2011
Openwave Systems, Inc February 2001 - April 2008
Bidders Edge 2000 - 2001
Novasoft 1996 - 2000
Harvard Pilgrim Health Care 1990 - 1996
Towle Mfg 1983 - 1986
Towle 1983 - 1986
Skills
Cloud Computing, SaaS
Education
Northeastern University
BS
Buck Consultants at Xerox May 2015 - Present
Massachusetts Health Connector January 2012 - May 2015
Willis of Massachusetts 2010 - 2012
Blue Cross Blue Shield of Massachusetts 2008 - 2010
Optum - a UnitedHealth Group Company 2006 - 2008
Harvard Pilgrim Health Care 2003 - 2006
New Horizons Computer Learning Centers 2000 - 2003
Express Scripts 1998 - 2000
Skills
Strategy, Strategic Partnerships, Healthcare, Health Insurance, Account Management, Employee Benefits, Leadership, Insurance, Business Development, HIPAA, Managed Care, Healthcare Information..., Start-ups, New Business Development, Training, Strategic Planning, Analytics, Social Media, Business Strategy, Healthcare Industry, Marketing Strategy, Sales, Health Care Reform, Entrepreneurship, Health Policy, Marketing, Negotiation, Sales Process, Recruiting, Business Planning, Product Management, Direct Sales, Social Networking, Selling, Medicare, Strategy Development, Strategic Thinking, Key Account Management, Teamwork, Training Skills, Brokers, Medical Technology, Healthcare IT, Health Insurance..., Affordable Care Act, Growth Strategies, Healthcare Consulting, Medicaid, Human Resources, Process Improvement
Education
Northeastern University 2003 — 2006
MBA, Business Administration
Stonehill College 1993 — 1997
Bachelor of Arts, Health Care Administration
Woburn Memorial High School 1989 — 1993
High School Diploma, General Education Studies
Kel & Partners 2004 - Present
Hope, Faith & Charlie 2006 - Present
Cramer 2002 - 2004
Carat 1998 - 2000
Harvard Pilgrim Health Care 1996 - 1998
BayBank 1995 - 1996
Microcom Corporation 1994 - 1995
Hill Holliday 1989 - 1994
Education
Regis College 1985 — 1989
Bachelor of Arts, Communications
Westwood High School
Ashley Furniture August 2011 - Present
City of Des Moines June 2005 - June 2007
harvard vanguard 1999 - 2001
Harvard Pilgrim Health Care 1999 - 2001
Skills
Team Building, Change Management, Leadership, Cross-functional Team..., Strategic Partnerships, Vendor Management, Program Management, Strategic Planning, Process Improvement, Project Management, Cloud Computing
Education
Prairie View A&M University 1970 — 1974
Bachelor's degree, Biology, General
Harvard Pilgrim Health Care May 2012 - Present
Century Bank December 2006 - April 2012
Moldflow Corporation 1997 - 2006
Moldflow Pty Ltd. Australia 1997 - 2006
Advanced Programming Techniques June 1995 - July 1997
Dunn & Bradstreet Software February 1993 - June 1995
Skills
GIAC Certified..., GIAC Certified Incident..., CISM, Vulnerability Scanning, Network Forensics, Incident Response, SIEM, Information Security, Vulnerability Management, Nessus, Security Architecture..., ISO 27001, NIST, Information Security..., GIAC, Security, Data Security, Penetration Testing, Management, Network Security, Vulnerability Assessment, Cloud Computing, Websense
Education
Parsons School of Design 1975 — 1976
Excelitas Technologies August 2014 - Present
HC Starck, Inc. December 2006 - August 2014
PWC June 2004 - December 2006
PerkinElmer June 2001 - January 2003
Harvard Pilgrim Health Care February 1999 - May 2001
Skills
Financial Reporting, IFRS, Accounting, US GAAP, Financial Analysis, General Ledger, Financial Accounting, Sarbanes-Oxley Act, Auditing, Variance Analysis, Consolidation, SAP, Hperion, Microsoft Office, Oracle Applications, GAAP, Financial Audits
Education
Northeastern University 1992 — 1997
Bachelor of Science (BS), Accounting and MIS
MAXIMUS, Inc 2007 - Present
MAXIMUS January 2011 - July 2013
Tufts Health Plan 1997 - 2000
Harvard Pilgrim Healthcare 1989 - 1997
Harvard Pilgrim Health Care 1989 - 1997
Skills
Healthcare, Leadership, Invoicing, Program Management, Access, Strategic Planning, Customer Service, Medicare, Nonprofits, Training, Managed Care, Budgets, Medicaid, Financial Analysis, Employee Benefits, Performance Management, Policy, Project Management, Process Improvement, Business Analysis, HIPAA, Cross-functional Team...
Education
Northwestern University 1968 — 1970
Kindred Healthcare January 2015 - Present
Harvard Pilgrim Health Care November 2013 - January 2015
Amedisys Home Health and Hospice July 2012 - May 2013
Fallon Community Health Plan June 1998 - July 2012
AMI Leasing June 1994 - May 1998
Skills
Medicare, Managed Care, Utilization Management, Provider Relations, Medicaid
Education
Nichols College 2000 — 2002
MBA, Business
Nichols College 1990 — 1994
Bachelor of Science (B.S.)
Tahanto Regional High School 1986 — 1990
Blue Cross Blue Shield of Massachusetts August 2013 - Present
Harvard Pilgrim Health Care July 2012 - August 2013
Pacific Life August 2008 - April 2012
Deloitte June 2006 - June 2008
Skills
Access, PowerPoint, Outlook, Bloomberg, Microsoft Office, Excel, Word, Research, Business Objects, Lotus Notes, eFreedom, Oracle ADI, Clarity, Oracle Reports, Oracle, Oracle Applications, SunGard, Eagle PACE
Education
Quinnipiac University - School of Business 2002 — 2006
Bachelor of Science in Accounting, Major in Accounting & Minor in Spanish, 3.55
Tufts Medical Center March 2014 - Present
GuideIT May 2013 - March 2014
CGI November 2012 - May 2013
CGI June 2012 - November 2012
Dell December 2010 - May 2012
EMC April 2007 - December 2010
EMC May 2006 - April 2007
Perot Systems October 1999 - May 2006
Harvard Pilgrim Health Care 1997 - 1999
Skills
ITIL Foundation..., Pre-sales, Enterprise Software, ITIL, ITIL Certified, Management, IT Outsourcing, Disaster Recovery, Project Management, Business Process, Cloud Computing, Outsourcing, Consulting, Service Delivery, IT Operations, Infrastructure, Data Center, Information Technology, IT Strategy, Storage, Integration, Enterprise Architecture, IT Management, Solution Architecture, System Deployment
Education
Northeastern University
Blue Cross Blue Shield of Massachusetts August 2013 - Present
Tufts Health Plan February 2012 - August 2013
Tufts Health Plan March 2010 - February 2012
Tufts Health Plan September 2005 - March 2010
Tufts Health Plan April 2004 - September 2005
Harvard Pilgrim Health Care 1997 - 2000
Skills
Strong Facilitation..., Organization, Healthcare Reimbursement, Healthcare Industry, Task-oriented, Coding Standards, Program Management, Medicare, Provider Relations
Education
University of Massachusetts Boston 2003 — 2005
Northeastern University
American Express April 2013 - Present
American Express April 2011 - April 2013
American Express 2007 - 2011
American Express 2006 - 2007
Cline, Davis & Mann, ProWorks, Saatchi & Saatchi 1999 - 2003
Johnson & Johnson 1995 - 1999
The Brooklyn Hospital Center 1994 - 1996
The Brooklyn Hospital Center 1994 - 1996
Harvard Pilgrim Health Care 1986 - 1995
Skills
Strategic Partnerships, Relationship Management, Business Strategy, Account Management, Business Development, Budget Process, Product Management, Payments, People leadership, Expense Management, CRM, Sales, International, Strategy, Cross-functional Team..., Program Management, Financial Services, Management, Credit Cards, Analytics
Education
Sarah Lawrence College
Master of Arts (M.A.)
Northeastern University
Bachelor of Science (B.S.)
Harvard Pilgrim Health Care August 2015 - Present
Harvard Pilgrim Health Care May 2012 - Present
Harvard Pilgrim Health Care November 2011 - May 2012
Harvard Pilgrim Health Care January 2002 - November 2011
freestanding radiotherapy practice July 2001 - December 2001
Health Net January 1997 - July 2001
Commonwealth of Massachusetts July 1994 - August 1996
Skills
Developer of healthcare..., Medicare & Medicaid..., Medicare & Medicaid..., Analysis of state and..., Internal..., Developing and..., Development and..., Vendor management &..., Project Management, Fraud, Waste & Abuse, Team leadership and..., Certified in Health..., Internal investigations, Relationship management..., Medicare, Training, Hospitals, Internal Investigations, Strategic Planning, Operations Management, Employee Benefits, Healthcare, Medicaid, Vendor Management, Program Management, Risk Assessment, Team Building, Workers Compensation, Analysis, Healthcare Management, Compliance, Policy, Medicare Part D, Internal Audit, Medical Compliance, Fraud, Health Policy, Management, Healthcare Consulting, Managed Care, EHR, Healthcare Information..., Provider Relations, Auditing, HIPAA, HMO, Health Insurance, Healthcare Industry, Health Law, Utilization Management
Education
St. Thomas University 1999 — 2001
Masters, Health Care Management
Health Insurance Association of America 1998 — 1999
Certificate, Managed Heathcare Professional
Northeastern University 1996 — 1996
Certificate, Paralegal Studies
Northeastern University 1988 — 1994
BS, Criminal Justice
Hachette Book Group May 2010 - Present
EMC / Covidien September 2009 - April 2010
PC Connection 2007 - September 2009
Harvard Pilgrim Health Care January 2006 - September 2007
Education
Osmania University
Bs in Computer Science
Retina Centers of Washington December 2011 - September 2013
Edward A Ryan, MD, PC 2000 - August 2011
Harvard Pilgrim Health Care 1996 - 2000
Skills
Office Management, Administrative..., Data Entry, Outlook, Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Office Administration, Medical Terminology, Medical Billing, Healthcare, Invoicing, Accounts Receivable
Education
Regis College 1976 — 1980
Bachelor of Arts (B.A.), Sociology
CGI/State of Colorado Healthcare Exchange (CO-HIX) 2013 - Present
Cigna Healthcare 2011 - 2013
Harvard Pilgrim Health Care 2010 - 2011
Pro-Build Holdings 2009 - 2010
Fujistsu 2008 - 2009
P2 Energy Solutions 2005 - 2008
State Street 2004 - 2005
Skills
SOA, Oracle SOA Suite, Oracle E-Business Suite, PL/SQL, BPEL, Oracle Fusion..., SOA suite 11g, Project Management
Education
Northeastern University
Masters, Project Management
Pandit Ravishankar Shukla University
Harvard Pilgrim Health Care Media BuyerCarat Freeman1999 - 2000
Cahners Publishing 1996 - 1999
Education
Providence College 1986 — 1990
BA, English
Neighborhood Health Plan October 2012 - Present
Rise Health May 2011 - February 2012
Beacon Health Strategies July 2000 - February 2011
Harvard Pilgrim Health Care 1998 - 2000
Skills
HIPAA, Medicaid, Provider Relations, Call Centers, Health Insurance, Utilization Management, Disease Management, HMO, Healthcare Management, Healthcare, Managed Care
Education
Northeastern University
MEd, Counseling
Harvard Pilgrim Health Care February 2007 - Present
Masspro February 2006 - September 2006
MIB Group, Inc. May 1985 - September 2005
Avco Lycoming September 1981 - May 2005
Boeing Computer Services July 1978 - September 1981
Skills
SAS, Healthcare, SQL, Statistics, Data Warehousing, Data Analysis, Analysis
Education
Northeastern University 1974 — 1979
Bachelor of Science (BS), Mathematics and Computer Science
SAG-AFTRA September 2004 - Present
Neighborhood Health Plan / Partners Healthcare 2008 - 2014
Harvard Pilgrim Health Care 2003 - 2008
Alternative Investor 2002 - 2003
Greater Boston Business Council 2000 - 2003
Pearson Custom Publishing 2001 - 2002
Fenway Community Health 2000 - 2001
System Resources / TITAN Communication Systems 1999 - 2001
Fenway Community Health 2000 - 2000
Skills
Editing, Copywriting, Video, Advertising, Acting, Graphic Design, Social Networking, Social Media, Writing, Newsletters, Marketing Communications, Marketing, Comedy, SharePoint, Cross-functional Team..., Books, Corporate Communications, Commercials, Public Relations, Project Management, Copy Editing, Creative Writing, Social Network
Education
Northeastern University 1987 — 1997
Bachelor's Degree, English, Writing, 3.70
University of New Hampshire 1976 — 1980
Psychology
Instron 2005 - Present
Instron 2002 - Present
New Media & More 2000 - 2005
Crescent Communications 2000 - 2005
Harvard Pilgrim Health Care 1997 - 2001
Teaching Experience 1998 - 2000
A Special Blend 1992 - 1997
WCVB-TV 1980 - 1992
Skills
Marketing Strategy, Project Management, Event Planning, Marketing Communications, Projects, Brand Management, Product Development, Webinars, Television, Product Marketing, Marketing, Cross-functional Team..., Email Marketing, International Sales, Management, Marketing Management, Lead Generation, Trade Shows, Leadership, Training, Budgets, Strategy
Education
University of Phoenix 2007 — 2009
MBA, Marketing
Syracuse University 1973 — 1977
B.A., Broadcast Journalism
Holy Family High School
Northeastern University
Professional Certification, Webmaster Technology- Web Site Development
Rhode Island School of Design
Professional Certification, Interior Design
Paul Kasmin Gallery September 2013 - Present
Sculpture-Center January 2013 - June 2013
Pratt Institute January 2012 - June 2013
Socrates Sculpture Park June 2012 - September 2012
Socrates Sculpture Park April 2012 - September 2012
Harvard Pilgrim Health Care March 2011 - June 2011
Voluntario Global October 2010 - December 2010
IHRSA September 2007 - June 2010
Skills
Digital Strategy, Strategic Planning, Nonprofits, Archives, Library Science, Digital Asset Management, Digitization, Information..., Library Research, HTML, Customer Service, Non-profit Consulting, Non-profits, Event Planning, Public Relations, Marketing, Digital Libraries, Cataloging, Special Collections, FileMaker, Digital Preservation, Grant Writing, Archival Research, Research, Library, Information Management, Editing, Libraries
Education
Pratt Institute 2012 — 2013
Master of Library & Information Science (MLIS), Archives/Archival Administration, Current cummulative GPA- 3.838
Saint Michael's College 2003 — 2007
Bachelors, English, Women's Studies, Philosophy
Harvard Pilgrim Health Care February 1997 - Present
C.M. Smith Agency, Inc. April 2005 - October 2005
The Segal Company September 2001 - August 2003
Aetna Health Plans July 1993 - January 1997
Travelers February 1990 - June 1993
Connecticut National Bank 1988 - 1990
Skills
Underwriting, Healthcare, Health Insurance, Insurance, Managed Care, Financial Analysis, Negotiation, Employee Benefits, Marketing, Data Analysis, Medicaid, Health Care Reform
Education
Northeastern University School of Law 1998 — 2001
JD
University of Connecticut 1985 — 1988
BA, Communication Sciences
Neighborhood Health Plan May 2011 - Present
Neighborhood Health Plan December 2005 - May 2011
Harvard Pilgrim Health Care January 1996 - December 2005
Skills
Medicare, Health Insurance, Process Improvement, Managed Care, Healthcare, Healthcare Management, Medicaid, Healthcare Consulting, Analysis, Healthcare Information..., Management, Hospitals, Data Analysis
Education
Northeastern University 1990 — 1995
Bachelor of Science (BS), Finance
Harvard Pilgrim Health Care
Skills
Healthcare Information..., Healthcare, Cross-functional Team..., Process Improvement, Healthcare Management, Medicare
Education
Northeastern University 1971 — 1975
BS, Physical Therapy
Catamaran July 2013 - Present
Catamaran (formerly SXC Health Solutions) June 2011 - Present
OptumRx June 2011 - Present
MedMetrics Health Partners February 2007 - May 2011
Medventive 2005 - 2007
Provider Service Network, CareGroup 2000 - 2005
Harvard Pilgrim Health Care 1998 - 2000
Osco Drug 1988 - 1998
Skills
Managed Care, Healthcare, PBM, Medicare Part D, Healthcare Management, Pharmaceuticals, Clinical Research, Pharmaceutical Industry, Pharmacy Benefit..., Pharmacists, Pharmacy, Medication Therapy..., Disease Management, Diabetes, Pharmacy Automation, Utilization Management, Clinical Pharmacology, Medicaid, Pharmacoeconomics
Education
Northeastern University 1983 — 1988
BS, Pharmacy
Northeastern University 1983 — 1988
Bachelor's degree, Pharmacy and Allied Health Professions
Anchor Medical Associates November 2000 - Present
Harvard Pilgrim Health Care 1994 - December 1999
Harvard Pilgrim Health Care of New England (previously RIGHA) 1985 - 1999
Skills
Healthcare, EMR, Pediatrics, Program Management, Healthcare Management, Medicine, Healthcare Information..., Clinical Research, EHR, Medical Education, Hospitals, Program Development, Public Health, Managed Care, Treatment, Board Certified, Nursing, Physicians, Patient Safety, Healthcare Consulting
Education
Northwestern University
Harvard Pilgrim Health Care April 2001 - Present
Needham Soccer Club 1990 - May 2014
Key 3 Media 1999 - 2001
Dana-Farber Cancer Institute 1986 - 1999
Skills
Medicare, Process Improvement, Healthcare, Accounts Payable, Managed Care, Payroll, Access, Leadership, Insurance, HIPAA, Healthcare Management, Employee Benefits, Strategic Planning, Analysis, Data Analysis, Management, Healthcare Information..., Program Management, Health Insurance, Microsoft Excel, Budgets
Education
Northeastern University 1975 — 1980
BSBA, Business/Transportation
Harvard Pilgrim Health Care August 2013 - Present
Cognizant Technology Solutions March 2011 - August 2013
CareFirst BlueCross BlueShield March 2011 - December 2011
Barclays Capital June 2009 - February 2011
L&T July 2007 - February 2011
Skills
QTP, Quality Center, Test Planning, User Acceptance Testing, Test Automation, Testing Tools
Education
Punjab Technical University
B.tech, Electronics & Comm.
EMD Millipore March 2013 - Present
General Dynamics-Global Imaging Technologies June 2008 - May 2012
Lahey Clinic November 2001 - June 2008
Harvard Pilgrim Health Care 1990 - 2000
Skills
Customer Service, Microsoft Office, Microsoft Excel, Process Improvement, Six Sigma, Team Building, Budgets, Microsoft Word, Operations Management, Inventory Management, Employee Relations, Leadership, PowerPoint, Manufacturing, Program Management
Education
Northern Essex Community College 2000 — 2001
Certificates
Winchester High
Harvard Pilgrim Health Care December 2013 - Present
Covidien July 2012 - December 2013
Tyco International July 2011 - July 2012
SimplexGrinnell June 2008 - July 2011
Computershare August 2001 - June 2008
Skills
Strategic Sourcing, Supplier Management, Procurement, Supply Chain Management, Supplier Diversity, Contract Negotiations, Program Management, Managerial, Supply Management, Contract Negotiation, Global Sourcing, Six Sigma, Cross-functional Team..., Supply Chain..., Supply Chain, Purchasing, Continuous Improvement, Project Planning, Management, Negotiation, Business Strategy, Vendor Management, Outsourcing, Contract Management, Sourcing, Spend Analysis, Process Improvement, Supplier Development, Logistics, Business Process..., Supplier Negotiation, Supplier Evaluation, eSourcing, Ariba, MRP, Lean Manufacturing, New Business Development
Education
Regis College 1975 — 1979
BA, Political Science/Economics
Vital Diagnostics February 2000 - Present
Harvard Pilgrim Health Care 1988 - December 1999
Roger Williams Medical Center 1981 - May 1986
Skills
Biotechnology, Customer Service, Hardware Diagnostics, Healthcare, Hematology, Immunoassays, Laboratory Automation, Laboratory Medicine, Medical Devices, Microbiology, Microsoft Office, R, Troubleshooting, Validation, Capital Equipment, Product Launch, Laboratory, Life Sciences, Market Development
Education
Northeastern University 1975 — 1980
BS, Medical Technology
Harvard Pilgrim Health Care July 1992 - Present
Education
Northeastern University 1990 — 1992
MSIS, Information Systems
JHD Group November 2012 - Present
AMGA 1998 - 2015
AMGA 1998 - 2015
Centra Health April 2008 - April 2012
Southern Maryland Health System 2002 - 2008
Kaiser Permanente Mid-Atlantic States 1997 - 2001
Harvard Pilgrim Health Care 1984 - 1996
Harvard Pilgrim Health Care 1984 - 1996
Harvard Pilgrim Health Care 1984 - 1996
Skills
Practice Management, Process Improvement, Revenue Cycle Management, Informatics, Strategic Planning, Managed Care, Team Building, Physicians, Leadership, Healthcare Industry, Presentation Development, Medicine, Medicare, Program Management, Healthcare Information..., HIPAA, Healthcare, Healthcare Management
Education
Northeastern University 1988 — 1992
Master of Business Administration (MBA)
St. Louis University
Bachelor of Science (BS), Physician Assistant
South Shore YMCA 2012 - Present
South Shore Chamber of Commerce September 2010 - May 2012
Kathleen O'Brien Consulting Services August 2009 - January 2011
Senior Resource Center, Inc. March 2007 - August 2009
Harvard Pilgrim Health Care February 2002 - March 2007
Ericsson, Inc. February 2001 - February 2002
Conventures, Inc. February 2000 - February 2001
Education
Providence College 1983 — 1987
Bachelor of Science, Finance
Archbishop Williams High School 1979 — 1987
Partners HealthCare May 2015 - Present
Dirty Deeds Done Dirt Cheap 2010 - March 2015
Contracting - Different companies November 2007 - December 2009
Perot Systems January 2002 - October 2007
Rockland Trust 1998 - 2001
Harvard Pilgrim Health Care 1997 - 1998
Occupational Health & Rehab 1996 - 1997
Tufts Health Plan 1991 - 1997
Skills
Windows XP, Servers, Technical Support, Computer Hardware, Laptops, Windows 7, Hardware, VMware, Help Desk Support, Operating Systems, Troubleshooting, Service Delivery, Disaster Recovery, BMC Remedy, Dell Computers, IT Service Management, Software Installation, Heat Call Logging
Education
Northeastern University 1980 — 1982
Computer Engineering
Hingham High School
HS Diploma, Standard -College Prep
Topco Associates LLC February 2012 - Present
Steward Health Care June 2010 - February 2012
McSweeney & Ricci Insurance Agency October 2005 - June 2010
Primary Care LLC 1997 - 2005
South Shore Hospital 1995 - 1997
Blue Cross Blue Shield of Massachusetts 1990 - 1995
Harvard Pilgrim Health Care 1986 - 1990
Skills
Network Development, Managed Care, Hospitals, Employee Benefits, Health, Provider Relations, Claims, Risk, Healthcare Management, Health Insurance, Provider Contracting, Disease Management, Medicare, Strategic Planning, Insurance, Data Analysis, Negotiation, Contract Negotiation, Analysis, Customer Relations, HMO, Performance Improvement, Healthcare, Process Improvement, Credentialing, Health Plans, Contract Negotiations, Utilization Management, Account Management, Financial Analysis, Business Planning, Excel, Contract Management, Access, Revenue Cycle, PPO, Healthcare Industry, Microsoft Office, Healthcare Information..., Sourcing, Management
Education
Northeastern University
Westbrook College
Stanford University School of Medicine October 2012 - Present
Harvard Pilgrim Health Care 1990 - 1994
Skills
Statistics, Clinical Research, SPSS, QuickBooks, Microsoft Excel, Access, Research, Data Entry, Clinical Trials, Bioclinica EDC (Express..., SAS, Oracle RDC EDC..., Adobe Acrobat, Microsoft Word, Microsoft Office, PowerPoint, Data Analysis, Medical Records, (Roche) RAVE Medidata..., SynCapture EDC System, Healthcare, Analysis, Training, Protocol, Data Management
Education
Northeastern University
Bachelor of Science (BS), Health Information Administration
UCSC 2010 — 2010
Clinical Trials Management Certificate Program, Clinical Trials Management
Harvard Pilgrim Health Care January 2011 - September 2013
Quincy Medical Center March 2005 - January 2010
Boston Advisors, Inc. June 1980 - March 2005
Skills
Microsoft Office, Administration, Healthcare, Customer Service, Project Management, Event Planning, Strategic Planning, PowerPoint, Leadership, Management, Policy, Fundraising, Hospitals, Nonprofits, Employee Relations
Education
Quincy College 1981 — 1983
Associates, Business
St. Gregory's High School
Serra Physical Therapy, LLC April 2013 - Present
Sport & Spine Physical Therapy January 2000 - March 2013
Excel Physical Therapy October 1999 - April 2000
Harvard Pilgrim Health Care July 1999 - December 1999
Prehab Sports Medicine Services March 1999 - October 1999
Keith kleven 1998 - 1998
Skills
Orthopedic, Sports Medicine, Physical Therapy, Orthopedic..., Injury, Rehabilitation, Manual Therapy, Sports Injuries, Outpatient Orthopedics, Pain Management, Shoulder, Exercise Prescription, Injury Prevention, Low Back Pain, Musculoskeletal, Orthopedics
Education
University of St. Augustine for Health Sciences 2003 — 2007
DPT, Physical Therapy
University of Connecticut 1996 — 1998
BS, Physical Therapy
Providence College 1989 — 1993
BS, Biology
Carlton PR and Marketing April 2012 - Present
Freelance April 2010 - April 2012
Harvard Pilgrim Health Care January 2002 - July 2011
Verilytics, Inc January 2001 - June 2001
Danschocolates.com January 2000 - October 2000
Skills
Social Media, Social Media Marketing, E-commerce, Databases, User Experience, Testing, Social Networking, Content Strategy, Integrated Marketing, CMS, WordPress, Drupal, Photoshop, HTML, Web Content Management, Content Management
Education
Northeastern University
Certificate, Internet Technologies
Bryant & Stratton Jr. College
Associates Degree, Office Administration
Brookline High School
Beacon Health Options September 2015 - Present
Catamaran May 2013 - May 2015
Harvard Pilgrim Health Care November 2001 - April 2013
Harvard Pilgrim Health Care 2002 - 2011
Skills
Healthcare, Managed Care, Clinical Research, Healthcare Information..., Medicare, Pharmacy Benefit..., Healthcare Management, Medicare Part D, Disease Management, Medicaid
Education
Northeastern University 1987 — 1992
Pharmacist
Harvard Pilgrim Health Care June 2002 - Present
Harvard Pilgrim Health Care June 2002 - Present
Milne Law Offices September 2001 - June 2002
Boston Public Schools September 1976 - November 1983
Skills
Italian Medical..., Microsoft Word, Microsoft Excel, PowerPoint
Education
Harvard Pilgrim Health Care 2010 — 2011
Certificate of Completion, Italian Medical Interpreter
Boston University 1979 — 1980
Certificate of Completion, Teaching Elementary Reading to Bilingual Students
Newbury College 1976 — 1980
Associate of Applied Science A.S.)
Bring Care Home March 2012 - Present
University of New Hampshire September 2003 - September 2007
University of New Hampshire 2003 - 2007
Harvard Pilgrim Health Care September 1983 - May 1998
Skills
Management Of Direct..., Quality Assurance, Quality Management, Quality Reporting, Instrumentation, Budgets, Schedules, Reviews, Hiring Personnel, Environmental Awareness, Horticulture, Team Building, Healthcare, Public Speaking, Customer Service, Laboratory, Program Management, Science, Sales, Gardening, Plant Identification
Education
University of New Hampshire 2003 — 2014
Bachelor of Applied Science (B.A.Sc.), Environmental Horticulture
Northeastern University 1983 — 1987
Master of Science (MS), Clinical Laboratory Science/Medical Technology/Technologist
SUNY Albany 1972 — 1976
Bachelor of Science (B.S.), Medical Technology
Harvard Pilgrim Health Care July 2012 - Present
Medical Area Federal Credit Union February 2010 - July 2012
Medical Area Federal Credit Union February 2009 - February 2010
Medical Area Federal Credit Union September 2008 - February 2009
Medical Area Federal Credit Union February 2008 - September 2008
Skills
Accounting, Account Reconciliation, Accounts Payable, Banking, Microsoft Excel, General Ledger, Finance, Variance Analysis, Fixed Assets, Auditing, Budgets, Financial Statements, Bank Reconciliation, Accruals, Financial Reporting
Education
Bridgewater State University
Master of Business Administration (MBA), Accounting Concentration
Northeastern University 2006 — 2008
BS, Finance and Accounting Management, summa cum laude
Belarusian State Economic University 2000 — 2004
Finance and Banking
Harvard Pilgrim Health Care September 2002 - June 2004
CIGNA HealthCare of Maine June 2000 - September 2002
CIGNA HealthCare of Maine September 1999 - June 2000
Olsten Staffing Service November 1997 - September 1999
BlueCross & Blueshield of Massachusetts May 1996 - May 1997
Skills
Access, Recruiting, Policy, Health Insurance, Contract Management, Insurance, Managed Care, Hospitals, Healthcare, Microsoft Excel, Strategic Planning, Negotiation, Medicare, Data Analysis, HIPAA, Employee Benefits, Healthcare Information..., Healthcare Management, Process Improvement
Education
Northeastern University 1989 — 1994
Bachelor of Science, Economics
Beth Israel Deaconess Care Organization April 2014 - Present
Network Health May 2012 - April 2014
Harvard Pilgrim Health Care April 2008 - May 2012
Harvard Pilgrim Health Care April 2001 - April 2008
Harvard Pilgrim Health Care April 1999 - April 2001
Harvard Pilgrim Health Care December 1997 - April 1999
Robert Half International February 1997 - December 1997
Emerson Hospital July 1996 - February 1997
Zhejiang University of Technology August 1983 - August 1992
Skills
SAS/SQL, MS Office Suite, Excel, Access, PowerPoint, Word, Microsoft Excel, Healthcare Information...
Education
Providence College 1993 — 1995
Master of Business Administration (MBA)
Zhejiang University 1979 — 1983
Bachelor of Economics
Minneapolis Medical Research Foundation November 2011 - Present
Harvard Pilgrim Health Care April 2008 - September 2012
Aerotek September 2011 - November 2011
Harvard Pilgrim Health Care August 2003 - March 2008
University of Minnesota September 2000 - June 2003
Portland Community College September 1995 - August 2000
Portland State University September 1998 - June 1999
Clackamas Community College September 1996 - June 1997
Skills
SAS, SAS programming, Epidemiology, Statistics, Biostatistics, Mathematics, Statistical Modeling, Logistic Regression, Data Analysis, Data Management, Clinical Study Design, Data Collection, SAS Programming, Research Design
Education
University of Minnesota-Twin Cities 2000 — 2003
Master of Science (MS), Biostatistics
Portland State University 1994 — 1996
Master of Science (MS), Mathematics
University of California, Davis 1990 — 1994
Bachelor of Science (BS), Mathematics
Harvard Pilgrim Health Care May 2010 - Present
Harvard Pilgrim Health Care June 2006 - May 2010
Harvard Pilgrim Health Care July 2003 - June 2006
Harvard Pilgrim Health Care July 2000 - June 2003
Bunker Hill Community College October 1998 - June 2000
Education
Northeastern University 1991 — 1996
BS, Management Information Systems and Small Business Management
Norwood Hospital February 2007 - Present
AMSplus February 2006 - February 2007
Harvard Pilgrim Health Care January 1996 - December 2005
Skills
Medical Staff..., Continuing Education
Education
Northeastern University
Certificate, Computer Graphics
University of Massachusetts Boston
Bachelor's degree