Harvard Pilgrim Health Care
Industry: Company
DescriptionHarvard Pilgrim Health Care is a not-for-profit health services company based in the New England region of the United States. CEO: Michael Carson Headquarters: Massachusetts, United States Chief medical officer: Michael Sherman Chief information officer: Deborah A. Norton Chief legal officer: Tisa Hughes Subsidiaries: Health Plans, Inc., HPHC Holding Corporation,
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Harvard Pilgrim Health Care Employees
Laura Fitzgibbons Photography January 1998 - Present
The Women's Foundation of Greater Kansas City 2007 - 2013
Pembroke Hill School 2007 - 2013
WIN for KC 2000 - 2013
PRG Consulting 1996 - 1997
Blue Cross & Blue Shield of Kansas City September 1995 - August 1996
Harvard Community Health Plan September 1990 - February 1995
Harvard Pilgrim Health Care 1990 - 1995
Bristol-Myers Squibb 1988 - 1990
Elizabeth Arden 1987 - 1989
Skills
Portraits, Portrait Photography, Event Photography, Non-profits, Photoshop, Editing, Graphics, Social Media, Photography, Facebook, Adobe Creative Suite, Nonprofits, Fundraising, Art, Commercial Photography, Event Planning, Magazines, Public Speaking
Education
Dartmouth College - The Tuck School of Business at Dartmouth 1983 — 1985
MBA
Smith College 1976 — 1980
BA, Economics
Williams College 1978 — 1979
BA, Economics
Shawnee Mission East HS
Harvard Pilgrim Health Care March 2014 - Present
Wellpoint Anthem July 1996 - March 2014
Skills
Disability Insurance, Brokers, Dentistry, Health Insurance, Insurance, Employee Benefits, Health Savings Accounts, Underwriting, Managed Care, Medicare, Account Management, Life Insurance
Education
Southern Connecticut State University 1991 — 1995
Bachelor's degree, Corporate Communications
Brigham and Women’s Health Care July 2012 - Present
Brigham and Women’s Hospital May 2008 - July 2012
Beth Israel Deaconess Medical Center August 1999 - April 2008
Harvard Pilgrim Health Care January 1996 - August 1999
Blue Cross Blue Shield of Massachusetts November 1994 - January 1996
HMO Blue December 1993 - November 1994
Northeast Rehabilitation Hospital May 1985 - December 1993
Holy Family Hospital June 1983 - May 1985
Skills
Healthcare, Nursing, Hospitals, Healthcare Management, Clinical Research, Case Managment, Home Care, Inpatient, Medicine, Mental Health, Orthopedic, Budgets, Health Education, Case Management, Disease Management, Utilization Management, Rehabilitation
Education
University of Massachusetts
Master of Science, Health Services Administration
Salem State College 1979 — 1983
Bachelor of Science, Nursing
Harvard Pilgrim Health Care August 2015 - Present
Harvard Pilgrim Health Care November 2014 - August 2015
Harvard Pilgrim Health Care December 2012 - November 2014
Harvard Pilgrim Health Care May 2011 - December 2012
Harvard Pilgrim Health Care May 2008 - May 2011
Harvard Pilgrim Health Care October 2006 - May 2008
Harvard Pilgrim Health Care April 2005 - October 2006
Skills
Healthcare Information..., Oracle Applications, Oracle E-Business Suite, IT Strategy, Insurance, Requirements Analysis, Business Analysis, User Experience, Employee Benefits, Process Improvement, Agile Methodologies, Issue Resolution, Healthcare, Software Documentation, Issue Management, Project Management, Health Insurance, IT Management, Mentoring, Customer Service, Sales, Medicare, Healthcare Industry, Health Policy, Visio, PowerPoint, Data Analysis, Research, Leadership, Microsoft Word, Healthcare Management, Microsoft Excel, Microsoft Office, HIPAA, Lotus Notes, Managed Care, Web Applications, Analysis, Strategy, Commission Work, Cross Functional..., Cross-functional Team..., Business Process, User Acceptance Testing, Management, CRM
Education
Saint Michael's College 2000 — 2002
St George's 1997 — 2000
Green Vale
Harvard Pilgrim Health Care July 2015 - Present
Harvard Pilgrim Health Care February 2013 - Present
Harvard Pilgrim Health Care August 2003 - February 2013
Giga Information Group 2002 - 2003
ADEPT, Inc. 1997 - 2001
RJV Data Resources 1995 - 1997
The Boston Globe 1993 - 1995
Skills
Direct Marketing, Email Marketing, Marketing Communications, CRM, Analytics, Marketing Strategy, Digital Strategy, Marketing, Leadership, Integrated Marketing, Direct Mail, B2B Marketing Strategy, Healthcare, B2C Marketing, Interactive Marketing..., Market Sizing, B2B Marketing, Business Analysis, Data Analysis, Relationship Marketing, Segmentation, Strategic Planning, Health Insurance, Call Center, Salesforce.com
Education
Suffolk University 2000 — 2002
Master of Arts (M.A.), Integrated Marketing Communications
Suffolk University 1990 — 1994
Bachelor of Science (B.S.), Broadcast Journalism
Harvard Pilgrim Health Care January 2013 - Present
Blue Cross Blue Shield of Massachusetts April 2007 - January 2013
Towers Watson January 2004 - March 2007
Weston Middle School August 1998 - July 2000
Skills
Actuarial Science, SAS, Data Analysis, Health Insurance, Analysis, Statistics, Analytics, Insurance, Financial Analysis, Financial Modeling, Access, Risk Management, Underwriting
Education
Simmons College 1997 — 1998
Master of Arts in Teaching, Middle & High School Mathematics
Tufts University 1991 — 1995
Bachelor of Arts (BA), Quantitative Economics
Centene Corporation May 2015 - Present
BMC HealthNet Plan/Wellsense May 2014 - May 2015
Aetna October 2008 - May 2014
Harvard Pilgrim Health Care 2006 - 2008
The Home Depot 2003 - 2006
Aetna 2001 - 2002
Aetna 1998 - 2001
Skills
High Organizational..., Microsoft Office, Project Coordination, Liasoning, Resolving Issues, Training, Analyze Information, Conflict Resolution, Time Management, Teamwork, Managed Care, Medicaid, Medicare, Health Insurance, Healthcare, HIPAA, Healthcare Information..., Healthcare Industry, Management, Provider Relations, Healthcare Management, Insurance, Process Improvement, Hospitals, Team Building, Customer Service, Leadership, Health Policy, Claim, Strategic Planning, Data Analysis, HMO, Network Development, Physicians, Medical Billing, PPO, Credentialing, Outlook, Policy
Education
Stonehill College 1994 — 1998
Bachelor's degree, Health/Health Care Administration/Management
Harvard Pilgrim Health Care September 2011 - Present
Harvard Pilgrim Health Care August 2008 - September 2011
Skills
Health Insurance, Employee Benefits, Healthcare, Insurance, Managed Care, Process Improvement, Healthcare Information..., Team Building
Education
Rhode Island College
AXS.com October 2014 - Present
Harvard Pilgrim Health Care June 2014 - Present
Podaholics August 2013 - Present
Under The Gun Review May 2011 - Present
Examiner.com November 2009 - Present
Examiner.com November 2009 - Present
Total Clerical Serivces May 2014 - June 2014
Total Clerical Services October 2013 - May 2014
Total Clerical Services June 2013 - May 2014
American Cancer Society June 2010 - April 2013
Skills
Press Releases, Social Media, Project Management, Creative Writing, Event Management, Fundraising, Non-profits, Public Relations, Social Media Marketing, Public Speaking, Microsoft Office, Stand-up Comedy, Event Planning, Blogging, Social Networking, Wordpress, Facebook, Nonprofits, Online News, News Writing, Writing, Publicity, Interviews, Editing, Copywriting, Journalism, Training, Copy Editing, Proofreading, Customer Service, Radio, PowerPoint, Media Relations, Email Marketing, Health Insurance, Medicare Advantage, Medicare Supplements, Newsletters
Education
Salem State University 1996 — 2000
Ashland High School, Ashland MA
Tufts Health Plan September 2015 - Present
Harvard Pilgrim Health Care October 2012 - September 2015
Nationwide Insurance April 2010 - October 2012
Insurance & Financial Industry 1999 - 2010
United States Army July 1994 - April 1997
Skills
Property & Casualty..., Employee Benefits, Life Insurance, Fixed Annuities, Voluntary Employee..., Health Insurance, Long-term Care, Sales Prospecting, Sales, Management, Professional..., Commercial Insurance, Term Life Insurance, Account Management, Disability Insurance, Insurance, Marketing, Small Business, Homeowners, Health Savings Accounts, Professional Liability, Liability, Whole Life, Commercial Lines, Umbrella Insurance, Coaching, Sales Management, Workers Compensation, Casualty, Brokers, Underwriting
Education
Southern New Hampshire University
B.S., Business Administration
Southern New Hampshire University
Certificate - Human Resource Management
State of New Hampshire
Life, Accident, Health / Property & Casualty producers license
The American College
LUTCF
The Community College of Vermont
A.A., Liberal Studies
South Shore Hospital October 2012 - Present
South Shore Hospital July 2011 - October 2012
Steward Health Care November 2009 - July 2011
Harvard Pilgrim Health Care August 1995 - January 2000
Skills
Healthcare, Meditech, EHR, Managed Care, Health Information..., Strategic Planning, Health Insurance, Data Analysis, Process Improvement, Healthcare Consulting, Healthcare Management, Analysis, Hospitals, Healthcare Information..., HIPAA, Healthcare Industry, Medicare, Quality Improvement, Informatics, EMR, Disease Management, Health Information..., Healthcare Analytics, Medical Terminology, Inpatient, Revenue Cycle, Health Policy
Education
University of Michigan College of Engineering 2012 — 2012
Lean Healthcare, Integrative Systems and Design
Suffolk University 1998 — 2001
Masters in Public Administration, Health Care Administration
Suffolk University - Sawyer School of Management
Master's degree, Public Administration
Southcoast Health June 2015 - Present
Self Employed April 2014 - Present
Lifespan October 2014 - April 2015
Embolden February 2013 - April 2014
Adecco Staffing, USA November 2012 - February 2014
NTT DATA Americas February 2009 - July 2012
Northrop Grumman Information Technology February 2007 - January 2009
University of Rhode Island / Rhode Island College May 1997 - February 2007
Harvard Pilgrim Health Care June 1998 - December 1998
Independent Training Consultant June 1992 - May 1997
Skills
Team Building, Microsoft Office, Management, Software Project..., SQL, Requirements Analysis, Social Media, Customer Service, QA Testing, Curriculum Development, Training, Software Quality..., SDLC, End User Training, Regression Testing, Training Delivery, Business Analysis, Adult Education, Needs Analysis, Quality Assurance, Testing, Mentoring, Windows, Leadership, Coaching, Public Speaking, Analysis, Software Documentation, PowerPoint, Project Planning, Conflict Resolution, Technical Writing, Human Resources, Workshop Facilitation, Nonprofits, Requirements Gathering, System Administration, Program Management, Process Improvement, Team Leadership, Team Management, Change Management, Employee Training, Data Analysis, Staff Development, Business Process, Business Process..., Access
Education
Rhode Island College 1992 — 1999
MAT, Education
University of Rhode Island 1983 — 1987
Bachelor's degree, Business Administration
Beth Israel Deaconess Hospital - Milton October 2014 - Present
Boston Medical Center November 2011 - October 2014
Boston Medical Center March 2010 - November 2011
Sovereign Bank January 2007 - April 2009
Sovereign Bank 2000 - 2007
Harvard Pilgrim Health Care 1998 - 2000
BrightIdeas 1993 - 1998
Bose Corporation 1989 - 1990
Skills
Organizational..., Employee Engagement, Leadership Development, Talent Management, Organizational..., Succession Planning, Coaching, Training, Team Building, Workshop Facilitation, Change Management, Culture Change, Strategy, 360 Feedback, Instructional Design, Staff Development, Management, Onboarding, Performance Management, Team Leadership, Career Development, MBTI, Organizational Design, Workforce Planning, New Hire Orientations, Executive Management, Performance Improvement, Executive Coaching, Personnel Management, People Development, Performance Consulting, Strategic Planning, Training Programme..., Training Delivery, Training Needs Analysis, Development Of Employees, Myers-Briggs Certified, Gallup Strengths, Achieve Global Certified, Diversity Champion, Mentoring
Education
Fairleigh Dickinson University-Florham Campus
MBA, Management
Rutgers, The State University of New Jersey-New Brunswick
BA, Economics
Harvard Pilgrim Health Care July 2009 - Present
Skills
Mindfulness, Meditation, Training, Program Management, Coaching, Healthcare, Public Speaking, Mental Health, Leadership Development, Organizational..., Wellness, Stress Management, Executive Coaching, Program Development, Clinical Research, Change Management, Health Education, Leadership, Psychology, Teaching, Workshop Facilitation, Adults, Nonprofits, Prevention, Treatment, Public Health, Counseling Psychology, Behavioral Health, Conflict Resolution
Education
Springfield College 1985 — 1987
M.Ed., Health Education
Capital BlueCross June 2015 - Present
Florida Blue March 2014 - Present
Harvard Pilgrim Health Care 2012 - 2014
BlueCross BlueShield of Tennessee 2008 - 2012
Amerigroup Corporation 2006 - 2008
Skills
Medicaid, Health Insurance, Medicare, Healthcare, Managed Care, Enterprise Architecture, Business Process, Recruiting, Training, Operational Excellence, Cross-functional Team..., Process Improvement, Healthcare Industry, Leadership, Business Analysis, Management, Employee Benefits, Health Policy, Policy, Healthcare Information..., Business Development, Government, Medicare Part D, Health Care Reform, Strategic Planning, Executive Management, Program Management, Access, Insurance, Provider Relations, Business Process..., Data Analysis, HIPAA, Disease Management, Healthcare Consulting, Hospitals, Network Development, Strategy, Vendor Management, Team Building
Education
Robert Morris University
MBA
Robert Morris University
Bachelor of Science Business Administration
Harvard Pilgrim Health Care October 2006 - Present
Harvard Pilgrim Health Care April 1999 - October 2006
(Self-employed) January 1997 - April 1999
Skills
Corporate Communications, Strategic Communications, Internal Communications, Public Relations, Media Relations, Communications Planning, Crisis Communications, Newsletters, Copy Editing, Copywriting, Editing, Marketing Communications, Press Releases
Education
Stonehill College
Bachelor of Arts (B.A.), Communication and Media Studies
Stonehill College
Bachelor of Arts (BA), Communications, Public Relatiions
Harvard Pilgrim Health Care April 2014 - Present
Suffolk University September 2013 - May 2014
Suffolk University September 2012 - May 2014
Suffolk University January 2011 - May 2014
Massachusetts General Hospital May 2013 - January 2014
Town of Auburn, Department of Recreation and Culture June 2010 - August 2013
Suffolk University September 2011 - May 2012
MA D.E.P. Coastal Zone Management Office June 2011 - August 2011
Suffolk University September 2010 - May 2011
Septimo Paraiso June 2007 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Windows, Event Planning, Time Management, Leadership, Training, Recruiting
Education
Suffolk University 2010 — 2014
Bachelor of Arts (B.A.), Biology, General
Harvard Pilgrim Health Care January 2015 - Present
Smiths Medical July 2014 - December 2014
Mullen May 2011 - July 2014
By Appointment Only, Inc. 2010 - May 2011
CBS Radio January 2008 - November 2008
Grand Circle Corporation May 2007 - December 2007
Arnold Worldwide September 2006 - December 2006
Skills
Microsoft Excel, Account Management, Photoshop, Illustrator, Access, PowerPoint, Outlook, Market Research, Advertising, Social Media, Marketing, Research, Analysis, Strategic Planning, Sales, Social Media Marketing, Digital Marketing
Education
Suffolk University 2003 — 2007
B.S., Advertising
Blue Hills
Vision Australia January 2015 - April 2015
Proskid September 2014 - April 2015
Nickerson PR December 2012 - January 2014
Kennison & Associates October 2012 - December 2012
JobsPlus April 2012 - June 2012
Aflac October 2008 - May 2011
Chippewa Valley Ren Faire 2009 - 2011
Southwestern Vermont Medical Center January 1998 - June 2004
Harvard Pilgrim Health Care 1987 - 1997
Harvard Pilgrim Health Care 1987 - 1992
Skills
Computer savvy, Project Management, Public Speaking, Customer Service, Word, Outlook, Microsoft Office, Data Entry, Excel, PowerPoint, Teamwork, Budgeting, Budgets, Microsoft Word, Microsoft Excel, Sales, Accounts Receivable, Coaching, Management, Teaching, Accounts Payable, Team Building, Editing, Supervisory Skills, Research, Leadership, Strategic Planning, Insurance, Analysis, Community Outreach, Healthcare
Education
Siena College 1977 — 1981
BA, Sociology, 3.45
hopkinton ma area December 2014 - Present
Skribbles Learning Center January 2007 - May 2008
Mulberry Child Care August 2002 - April 2005
Ed Solutions Inc January 2002 - August 2002
Apostolica, Golden, Donovan & Donovan March 2001 - December 2001
Gateway Country Store March 2000 - January 2001
SmarterKids.com September 1999 - March 2000
Harvard Pilgrim Health Care April 1998 - August 1999
Boyle & Morrissey September 1997 - April 1998
South Shore Educational Collaborative September 1996 - May 1997
Skills
Process Improvement, Team Building, Team Leadership, Microsoft Office, Microsoft Excel, Social Media, Strategic Planning, Food, Microsoft Word, PowerPoint, Project Management, Negotiation, Training, Leadership, Research, Public Speaking, Teaching, Coaching, Outlook, Software Documentation, Customer Service, Time Management, Leadership Development, Organizational...
Education
Salem State College 1993 — 1996
Scituate 1980 — 1993
studied elementary education
Park Bioservices LLC February 1997 - Present
Charles River 1988 - 1997
Pathology Services 1987 - 1988
Harvard Pilgrim Health Care 1984 - 1987
Skills
Veterinary Medicine, Business Development, Biotechnology, Lifesciences, Immunology, Science, Product Development, Grant Writing, Pharmaceutical Industry, Infectious Diseases, Laboratory, Drug Discovery, Pharmacology, Vaccines, Toxicology, Microbiology, Drug Development, Life Sciences
Education
Rivier College 1988 — 1992
MBA, International Business
University of Massachusetts Boston 1975 — 1979
BA, English, Biology
Boston State College 1974 — 1975
Biology
DcN Human Resources Consulting March 2010 - Present
Associated Industries of Massachusetts July 2006 - March 2010
Brigham and Women's Hospital April 2003 - July 2006
State Street Corporation June 2001 - April 2003
Harvard Vanguard Medical Associates October 1997 - June 2001
Harvard Pilgrim Health Care April 1990 - April 1997
Skills
Performance Management, Onboarding, Employee Relations, HRIS, Deferred Compensation, Benefits Administration, Talent Management, Human Resources, Personnel Management, HR Consulting, Salary, Organizational..., Organizational..., Employee Benefits, Employee Engagement, Leadership, Succession Planning, Program Management, Workforce Planning, Training, Applicant Tracking...
Education
Simmons College - Simmons School of Management 1987 — 1988
MBA, Business
University of Vermont 1974 — 1979
BS, Design
Francis W Parker Charter Schl June 2015 - Present
The Bromfield School January 2015 - Present
Harvard Farmer's Market May 2012 - Present
Harvard Pilgrim Health Care January 1999 - September 2002
Veterinary Experience prior to 1999 June 1993 - December 1999
Skills
Digital Photography, Photography, Marketing Communications, Portrait Photography, Nutrition, Photos, Editing, Health Education, Logo Design, Headshots, Graphic Design, Health Promotion, Community Outreach, Wellness, Healthcare, Management
Education
University of Alabama 2013 — 2015
Master of Arts (MA), Health Studies, 3.895
Stonehill College 1988 — 1992
BS, Biology
Harvard Pilgrim Health Care July 2014 - Present
Dana-Farber Cancer Institute November 2012 - Present
Boston Medical Center January 2011 - November 2012
O’Neal School 2009 - 2010
Ministry of Education 2008 - 2009
Skills
Research, Writing, Bilingual, Monitoring and..., Qualitative Research, Quantitative Research, Teaching, Spanish, Spanish Translator, Survey Design, Survey Research, Survey Evaluation, Focus Groups, Public Speaking, Microsoft Office (Word,..., Public Health, Public Health Policy, International Health, Epidemiology, Healthcare, Literature Reviews, Data Collection, Program Evaluation, Health Communication
Education
Boston University School of Public Health 2011 — 2011
Master of Public Health, International Health
Stetson University 2004 — 2008
B.A., Political Science, Spanish
Universidad de Carlos Tercero 2007 — 2007
Berwick Academy July 2013 - Present
Berwick Academy August 2011 - June 2013
Harvard Pilgrim Health Care July 2010 - July 2011
Harvard Pilgrim Health Care September 2006 - July 2010
Club Monaco March 2006 - October 2006
Abercrombie & Fitch January 2005 - March 2006
Skills
Event Planning, Social Media, Sales, Community Outreach, Public Speaking, Social Media Marketing, Social Networking, Admissions, Brokers, Retail
Education
Saint Michael's College 2000 — 2004
BA, Psychology
Proctor Academy 1996 — 2000
Diploma
South Shore Medical Center July 2006 - Present
Occupational Health + Rehabilitation Inc 2000 - 2006
Harvard Pilgrim Health Care 1999 - 2000
Harvard Pilgrim Health Care 1997 - 1998
Harvard Pilgrim Health Care 1995 - 1997
Health Advantage of Rhode Island 1992 - 1995
Skills
PMO, Information Technology, Program Management, Vendor Management, IT Strategy, IT Management, Integration, Project Management, Business Analysis, Process Improvement
Education
University of Massachusetts, Amherst 1980 — 1983
MS, School of Public Health & Health Sciences
St. Lawrence University 1974 — 1978
BS, Liberal Arts
Harvard Pilgrim Health Care Telecommunications Analyst
Skills
Healthcare, Customer Service, Project Management, Managed Care, Outlook, Microsoft Word, Training, Time Management, Process Improvement
Education
Stonehill College
BA, Health Care Administration
Covenant Health Systems June 2000 - Present
St. Joseph Hospital June 2000 - June 2014
Harvard Pilgrim Health Care March 1998 - June 2000
St. Joseph Hospital July 1996 - March 1998
CODA, Inc. July 1993 - July 1996
Skills
Project Management, Program Management, Business Analysis, Visio, Healthcare Information..., Process Improvement, Hospitals, Healthcare Management, EMR, HIPAA, Healthcare, Management, Leadership
Education
Rivier College 1991 — 1993
Bachelor of Science (BS), Information Management
BAMSI 2006 - 2014
CareScout October 2003 - November 2012
Harvard Pilgrim Health Care February 1998 - October 2003
Medstar Medical June 1996 - February 1998
Commonwealth Care March 1994 - March 1996
TAC Health Care Group September 1990 - March 1994
Skills
Insurance, Coaching, Managed Care, Microsoft Office, Medical Terminology, Credentialing, Paralegal, Medicare, Network Administration, Home Care, Health Insurance, Negotiation, Recruiting, Long-term Care, Health Care Compliance, Customer Service
Education
Stonehill College 2000 — 2002
Paralegal Studies Certificate, Paralegal Studies, N/A
CVS Caremark Corporation November 2010 - Present
Iron Mountain 2008 - November 2010
Salary.com January 2005 - August 2008
Commonwealth of Massachusetts November 2007 - June 2008
FleetBoston Financial/Bank of America February 2002 - June 2004
FleetBoston Financial, Boston, MA May 2000 - February 2002
Massachusetts Institute of Technology 1997 - 2000
Harvard Pilgrim Health Care 1988 - 1997
Bain & Company 1984 - 1988
Skills
Deferred Compensation, Performance Management, Succession Planning, Employee Benefits, Organizational..., Human Resources, Personnel Management, Executive Pay, Talent Management, Management, HR Transformation, Labor Relations, HRIS, Recruiting, Organizational Design, Enterprise Software, Benefits Administration, Compensation & Benefit, Workforce Planning, Leadership, Program Management, HR Consulting, Employee Relations, Talent Acquisition, Leadership Development, Organizational..., Onboarding, Compensation Structures, Incentive Programs, SaaS, Employee Engagement, Payroll, Salary, Applicant Tracking..., Sales Compensation, HR Policies, Change Management, Strategic Planning, Project Management, PeopleSoft
Education
Simmons College 1978 — 1982
BA, Finance
IronHealth October 2010 - Present
OneBeacon Professional Insurance May 2007 - May 2010
Harvard Pilgrim Health Care January 2007 - May 2007
RBS-Re September 2003 - December 2006
Alan Gray, Inc. May 2002 - September 2003
Tufts Health Plan April 2000 - April 2002
Skills
Insurance, Claim, Medicare, Underwriting, Health Insurance, Managed Care, Workers Compensation, Employee Benefits, Reinsurance, Healthcare, Risk Management, Provider Relations, Claims Management, Process Improvement, Strategic Planning
Education
Suffolk University - Sawyer Business School 2004 — 2009
MPA- Health Spring 09, Public Administration and Healthcare
University of Massachusetts, Amherst 1995 — 1999
Bachelors of Arts, History, Minor, Sociology
Massachusetts Lobstermen's Association October 2014 - Present
Viga Italian Eatery July 2013 - October 2014
Haddad's Ocean Cafe June 2012 - May 2013
Clean Harbors October 2011 - May 2012
Student/Self-Employed 2006 - 2011
Trophy Properties, Inc, dba Cafe Coyote March 2004 - December 2006
Youth Tennis San Diego, dba Barnes Tennis Center May 2001 - December 2003
University of Nevada School of Medicine January 2000 - April 2000
Lockheed Martin Imaging Infrared Systems March 1998 - May 1998
Harvard Pilgrim Health Care February 1988 - February 1998
Skills
Sales Tax, Microsoft Excel, Finance, Mas 90, Financial Statements, Budgets, Management, Team Building, Financial Reporting, Accounts Payable, Internal Controls, Cash Flow, Strategic Planning, GAAP, Payroll, PowerPoint, Nonprofits, Software Documentation, General Ledger, Bank Reconciliation, Account Reconciliation, QuickBooks, Accounting, Revenue Recognition, PeopleSoft, Leadership, Sarbanes-Oxley, Microsoft Office, Accounts Receivable, Customer Service, Auditing, Financial Analysis, Public Speaking, Microsoft Word, Process Improvement, Project Management, SEC filings, Account Management, Journal Entries
Education
San Diego State University-California State University 2009 — 2011
Business Administration, Financial Services
San Diego Mesa College 2003 — 2009
Associates, Accounting
Family Medicine Associates April 2012 - Present
From Home January 2012 - Present
Serendipity Springs 2009 - March 2014
Hamilton Wenham Regional School District January 2004 - 2012
Lahey Clinic April 2006 - March 2010
HAWC 2002 - 2010
Harvard Pilgrim Health Care September 1988 - June 1992
South Shore Hospital September 1987 - September 1988
Beth Israel Deaconess Medical Center September 1982 - September 1987
Viva La France July 1986 - December 1986
Skills
Health, Entrepreneur, Lifestyle, Clinical, Public Speaking, Clinical Research, Nutrition, Marketing, Event Planning, Online Advertising, Strategic Planning, Social Media, Training, Entrepreneurship, Community Outreach, Customer Service, Nonprofits, Fundraising, Leadership, Management, Staff Development, Small Business, Leadership Development, Hospitals, Time Management, Team Building, Research, Social Networking, Health Education, Healing, Personal Development, Wellness Coaching, Healthcare, Coaching, Social Media Marketing, Mentoring, Wellness, Teaching
Education
Simmons College 1979 — 1983
BSN, Nursing
Simmons College 1979 — 1983
Bachelor's of Science degree, Registered Nursing/Registered Nurse
Marketing Communications Collaborative July 2007 - Present
CISCRP - Center for Information and Study on Clinical Research Participation March 2009 - May 2009
Inflexxion January 2007 - April 2007
Fallon Community Health Plan 2006 - 2006
Yankee IABC June 2000 - January 2005
PAREXEL International 2003 - 2005
Genzyme 2001 - 2003
Partners HealthCare - Newton Wellesley Hospital March 2000 - September 2000
Harvard Pilgrim Health Care 1994 - 1998
Skills
Advertising, Marketing, Healthcare, Marketing Communications, Marketing Strategy, Public Relations, Corporate Communications, Market Research
Education
Simmons College 1991 — 1994
MBA
Rhode Island School of Design 1974 — 1976
BFA
Syracuse University
Fresenius Medical Care May 2012 - Present
Neighborhood Health Plan August 2009 - May 2012
Massachusetts Department of Public Health 2007 - 2009
Massachusetts Behavioral Health Partnership (MBHP) 2003 - 2007
Massachusetts Behavioral Health Partnership 1999 - 2003
Harvard Pilgrim Health Care 1997 - 1999
Blue Cross Blue Shield of Massachusetts 1993 - 1996
Skills
Quality Management, Managed Care, Healthcare, Strategic Planning, Contract Management
Education
Emma Willard School 1973 — 1976
Cum Laude
Simmons College
MS
University of Massachusetts, Amherst
MK Associates 2000 - Present
MK Associates 2000 - Present
Harvard Pilgrim Health Care 1988 - 2000
General Electric Credit Corporation 1977 - 1987
Skills
Management Consulting, Change Management, Strategy, Management, Organizational..., Healthcare, Program Management, Project Management, Project Planning, Data Analysis, Leadership Development, Team Building, Process Improvement, Leadership, Cross-functional Team..., Analysis
Education
Simmons College 1961 — 1965
BS, Mathematics
Hope High School 1958 — 1961
HS, Mathematics
Corvias Group April 2015 - Present
Marsh & McLennan Companies, Inc. June 2014 - April 2015
Harvard Pilgrim Health Care November 2011 - May 2014
Sensata Technologies 2011 - 2011
King & Bishop 2010 - 2011
Sun Life Financial 2005 - 2010
Bank of America 2004 - 2005
Citizens Bank 2002 - 2003
Manpower Inc. 1999 - 2003
Skills
Talent Acquisition, Talent Management, College Recruiting, Recruiting, Onboarding, Technical Recruiting, Employee Relations, Sourcing, Human Resources, Internet Recruiting, Performance Management, Executive Search, HR Policies, Leadership, Leadership Development, Management Consulting, Succession Planning, Workforce Planning, Benefits Administration, Personnel Management, Career Development, Organizational..., Networking, HR Consulting, Management, Hiring, Vendor Management, Employee Benefits, Career Counseling, Coaching, Taleo, Temporary Placement, PeopleSoft, Interviews, New Hire Orientations, Deferred Compensation, Organizational..., Employer Branding
Education
University of Rhode Island
BA, Psychology, Sociology
Roger Williams University
Certification in Human Resources
Smith & Nephew January 2009 - Present
Smith & Nephew July 2008 - January 2009
Polaroid April 1998 - June 2008
Harvard Pilgrim Health Care April 1995 - April 1998
Digital Equipment Corporation January 1989 - February 1995
Skills
Outsourcing, Management, Negotiation, Program Management, Process Improvement, Coaching, IT Strategy, Vendor Management, Leadership, Cross-functional Team..., SAP, Medical Devices, Supply Chain Management, Six Sigma, Change Management, Strategy, Continuous Improvement, Product Management, Project Portfolio..., Business Process..., Product Development, Project Management, IT Management, ERP, Integration, CRM, Business Process, Supply Chain, Business Analysis
Education
Southern New Hampshire University 1998 — 2000
MBA
Digital Benefit Advisors August 2015 - Present
Sapers & Wallack, Inc. July 2008 - February 2015
Bostonian Group December 2007 - July 2008
Harvard Pilgrim Health Care June 1999 - December 2007
Skills
Health Insurance, Employee Benefits, 401k, Employee Relations, Account Management, HRIS, Executive Pay, Talent Management, New Business Development, Disability Insurance, Insurance, Benefits Administration
Education
Saint Michael's College 1982 — 1986
BA, Sociology
Wellesley High School 1979 — 1982
CVS Health September 2015 - Present
Southern New Hampshire University September 2013 - May 2015
Harvard Pilgrim Health Care May 2014 - August 2014
Southern New Hampshire University January 2013 - April 2013
Southern New Hampshire University September 2011 - May 2012
Skills
Microsoft Office, Management, Microsoft Excel, Leadership, Sales, Microsoft Word, PowerPoint, Research, Training, SQL
Education
Southern New Hampshire University 2011 — 2015
Bachelor of Science, Computer Info Technology
Southern New Hampshire University 2011 — 2015
BS, Computer Information Technology
WEGO Health February 2014 - Present
WEGO Health March 2013 - March 2014
Harvard Pilgrim Health Care October 2011 - March 2013
LivingSocial November 2011 - October 2012
Harvard Pilgrim Health Care December 2007 - September 2011
Skills
Public Health, Research, Qualitative Research, Microsoft Office, Event Planning, Healthcare, Data Analysis, Social Media, PowerPoint, Clinical Research, Microsoft Excel, Community Outreach, Microsoft Word, Public Speaking, Editing, Customer Service, Fundraising, Analysis, Outlook, Project Management, Recruiting, Program Management
Education
Saint Anselm College 2003 — 2007
Bachelor's Degree, Psychology
Cigna March 2015 - Present
Harvard Pilgrim Health Care August 2009 - February 2015
Fidelity Investments 2006 - 2008
Fidelity Investments 2002 - 2006
Fidelity Investments 2000 - 2002
Harvard Pilgrim Health Care 1998 - 2000
Education
Rivier College
Nursing
Harvard Pilgrim Health Care June 2015 - Present
Accountable Care Associates March 2013 - May 2015
Health New England July 2007 - March 2013
Skills
Provider Relations, Managed Care, Health Insurance, Medicaid, Healthcare Management, Medicare, Utilization Management, Process Improvement, Hospitals, HIPAA, Healthcare, Healthcare Industry, Insurance, Healthcare Information..., Medicare Part D, Customer Service, Disease Management, Health Policy, Healthcare Consulting
Education
Southern New Hampshire University
Business Administration and Management, General
Healthcare Consultant 2014 - Present
Harvard Pilgrim Health Care 2011 - 2013
Blue Cross and Blue Shield of MA 2010 - 2011
Tufts Health Plan 2000 - 2010
Skills
Medicaid, Disease Management, Provider Relations, Health Policy, Managed Care, Healthcare, Network Development, Medicare, Health Insurance, Case Managment, Healthcare Information..., Hospitals, HIPAA, Healthcare Industry, Clinical Research, Healthcare Management, Informatics, Process Improvement, Program Management, Strategic Planning, Healthcare Consulting, Public Speaking, Utilization Management
Education
Simmons College - Simmons School of Management
MBA, R.N.
Atrius Health October 2014 - Present
Atrius Health October 2014 - Present
Harvard Vanguard Medical Associates August 2008 - October 2014
Harvard Vanguard Medical Associates October 2003 - August 2008
Harvard Vanguard Medical Associates October 1998 - October 2003
Harvard Pilgrim Health Care February 1996 - October 1998
Education
Shawsheen Valley Regional Vocational Technical School 1989 — 1992
Cosmetology/Cosmetologist, General
Behavioral Health Strategies November 1999 - Present
Greater Lawrence Community Mental Health Center February 1998 - December 1999
Harvard Pilgrim Health Care April 1992 - July 1997
Massachusetts Departments of Mental Health and Developmental Disabilities. October 1980 - April 1992
New York State Office of Mental Health July 1978 - October 1980
Capital District Psychiatric Center April 1971 - July 1978
Skills
Program Development, Leadership, Mental Health, Team Building, Healthcare, Entrepreneurship, Small Business, Nonprofits, Managed Care, Strategic Planning, Public Speaking, Wellness, Customer Service, Coaching, Marketing, Marketing Strategy, New Business Development, Social Media, Fitness, Nutrition, Event Planning, Sales Management, Sales, Fundraising, Public Relations, Program Management, Community Outreach, Healthcare Management, Expert Witness Work, Interim Management..., Treatment, Case Management, Behavioral Health
Education
Fairleigh Dickinson University-Florham Campus 1978 — 1983
Doctor of Education (Ed.D.), Leadership and Public Administration
Regis University
Bachelor of Arts (B.A.), Sociology, Psychology, Philosophy
University of Northern Colorado
Master of Arts, Psychology
SUNRx 340B March 2015 - Present
Almost Family, Inc. / Mederi- Caretenders February 2014 - January 2015
Truven Health Analytics (Formerly the Healthcare Business of Thomson Reuters) November 2010 - November 2012
Amedisys Home Health & Hospice July 2006 - October 2010
Heartland Home Health & Hospice Inc. July 2004 - July 2006
InfoMedics July 1996 - July 1998
Harvard Pilgrim Health Care July 1994 - July 1996
Private Healthcare Systems July 1988 - July 1994
Dana-Farber Cancer Institute July 1985 - July 1988
Skills
Healthcare, Managed Care, Healthcare Information..., Hospitals, Salesforce.com, Account Management, Social Media Marketing, EHR, HIPAA, Medicare, EMR, Home Care, Sales Presentations, Health Insurance, Product Marketing, Clinical Trials, Healthcare Management, Healthcare Consulting, Clinical Research, Informatics, Sales Operations, Diabetes, Strategy, Sales, Cardiology, Oncology, Medicine, Revenue Cycle, Medical Devices, Client Development, Manage Client..., Client Relations Skills, Client Presentation, Medicaid, Physicians, Healthcare Industry, Nursing, Physician Relations, Employee Benefits, Marketing, Pharmaceutical Sales, Product Launch, Orthopedic, Sales Force Development, Selling, Long-term Care, Pharmaceutical Industry, Cold Calling, Capital Equipment, Sales Process
Education
University of North Carolina at Chapel Hill 1986 — 1988
Master's of Public Health, Health Policy and Administration
State University of New York College at Cortland 1981 — 1985
Bachelor's degree, Health Science
Harvard Pilgrim Health Care June 2008 - Present
Harvard Pilgrim Health Care 1997 - 2011
Harvard Pilgrim Health Care February 2004 - June 2008
Harvard Pilgrim Health Care April 1999 - February 2004
Harvard Pilgrim Health Care January 1997 - April 1999
Skills
Performance Management
Education
Stonehill College 2001 — 2004
BA, Health Care Administration, Business Administration
Harvard Pilgrim Health Care February 2013 - Present
Blue Cross & Blue Shield of Rhode Island February 2012 - February 2013
BlueCross BlueShield of Tennessee May 2008 - February 2012
Amerigroup Corporation April 2007 - April 2008
Jefferson Government Relations August 2006 - January 2007
Beth Israel Deaconess Medical Center - Plymouth May 2002 - August 2006
Skills
Medicaid, Health Policy, Medicare, Employee Benefits, Program Management, Healthcare, Health Insurance, Policy, Insurance, Managed Care, Health Care Reform, Strategy, HIPAA, Healthcare Industry, HMO, Health Savings Accounts
Education
Roger Williams University
Bachelor of Arts (B.A.), Political Science
Blue Cross Blue Shield of Massachusetts 2002 - 2013
Boston Medical Center, HealthNet Plan 2000 - 2002
Harvard Pilgrim Health Care 1988 - 2000
Neurobehavioral Asociates 1994 - 1999
Skills
Microsoft Word, Healthcare Information..., HIPAA, Healthcare, Healthcare Management, Process Improvement, Health Insurance, Managed Care
Education
Curry College
Bachelor of Science, Nursing
Labore Nursing School
Associate Degree Nursing
Stonehill College
Substance Abuse Counseling Certificate
Company C 2011 - Present
Stage Right Design 2000 - Present
Harvard Pilgrim Health Care 1992 - 1999
Schering-Plough Pharmaceuticals 1989 - 1992
Harvard Community Heath Plan 1984 - 1989
Skills
Interior Design, Healthcare Sales, Space Planning, Residential Design, Renovation
Education
School of the Museum of Fine Arts
Bachelor of Fine Arts (B.F.A.)
Bradford College
Associate's degree
Amgen March 2006 - Present
Roger Williams Medical Center December 2001 - January 2006
Harvard Vanguard Medical Associates November 1999 - December 2005
Harvard Pilgrim Health Care January 1995 - December 2001
Skills
Internal Medicine, Pharmaceutical Industry, Occupational Health, Biotechnology Industry, EHS Program Development, EHS Management Systems, Medicine, Change Control, Industrial Hygiene, Healthcare, Healthcare Management, EHS, Validation, CAPA, GMP, Quality System, FDA, SOP
Education
University of Medicine and Dentistry of New Jersey 1985 — 1988
Certificate of Completion, Physician Assistant Program
Rutgers University-New Brunswick 1981 — 1988
BS, Physician Assistant
Boston Medical Center (BMC) February 2014 - Present
Institute for Healthcare Improvement August 2011 - February 2014
Harvard Pilgrim Health Care March 2011 - June 2011
The Dartmouth Institute for Health Policy and Clinical Practice August 2010 - March 2011
Johns Hopkins University December 2009 - June 2010
Somerville-Cambridge Elder Services January 2006 - June 2009
Terrace Communities 2005 - 2006
Education
Dartmouth College 2009 — 2011
Master of Public Health (MPH)
St. Lawrence University 2000 — 2004
Bachelor of Arts (BA), Political Science and Government (Minor in Sociology)
City of Lawrence, Massachusetts January 2014 - Present
Yankee Alliance August 2010 - December 2013
Harvard Pilgrim Health Care January 2007 - August 2010
Skills
Data Analytics, Microsoft Excel, Process Improvement, Supply Chain, Group Purchasing, Processes Development, Healthcare, Microsoft Word, Microsoft CRM, Spanish, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Data Analysis
Education
Southern New Hampshire University 2012 — 2014
Master of Business Administration (MBA), Operations and Supply Chain Management
University of Massachusetts at Lowell 2000 — 2004
BS, Business Administration and Management, General
Black Mountain Systems April 2011 - Present
Proverian Capital April 2010 - May 2011
Lincoln Financial Group June 2008 - May 2010
Harvard Pilgrim Health Care June 2007 - September 2007
American Electric Power June 2006 - August 2006
Rensselaer Polytechnic Institute Summer Research May 2005 - August 2005
Skills
Business Objects, Finance, Java, Access, Visual Basic, Analysis, Client Relations Skills, Portfolio Management, SQL, Microsoft SQL Server, Professional Services, Business Analytics, Databases, Requirements Gathering, Project Management, SDLC
Education
Rensselaer Polytechnic Institute 2004 — 2008
Dual Bachelor's, Electrical Engineering, Computer Systems Engineering
Providence, RI January 2012 - Present
Harvard Pilgrim Health Care 2000 - 2011
Harvard Pilgrim Health Care 1998 - 2000
Blue Cross and Blue Shield of Rhode Island 1987 - 1996
Stauch Vetromile Advertising, Marketing Public Relations, Inc. 1977 - 1986
Skills
Collateral, Strategy, Leadership, Strategic Communications, Marketing Communications, Copywriting, Social Media, Public Relations, Corporate Communications, Marketing, Newsletters, Web Content, Creative Direction, Advertising, Trade Shows, Brochures, Management, Internal Communications, Proposal Writing, Project Management, Media Relations, Social Media Marketing, Email Marketing, Social Networking, Brand Development, Online Marketing, Integrated Marketing
Education
Rhode Island College
BA
Harvard Pilgrim Health Care June 2015 - Present
Compass Medical March 2013 - June 2015
Ashley Briggs Independent Consulting July 2012 - March 2013
Community Rehab Care July 2006 - March 2013
Core Physicians, LLC September 2005 - April 2006
Plymouth Bay Orthopedic May 2004 - January 2006
Exeter Hospital May 2005 - August 2005
The Office of Alan R. Murphy, M.D. PC March 2002 - January 2004
Quincy Rehabilitation & Nursing July 2003 - September 2003
Skills
Web Design, Survey Design, Quantitative Analysis, Windows, Microsoft Office, Business Analysis, Data Analysis, Customer Satisfaction, Healthcare, Health Insurance, Healthcare Management, Consulting, Microsoft Excel, Nursing, Management, Revenue Cycle, Medical Terminology, Healthcare Information..., Hospitals, Medical Records, Analysis, Strategic Planning, Event Planning, Nonprofits
Education
Simmons College - Simmons School of Management 2009 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of New Hampshire 2002 — 2006
Bachelor of Science, Healthcare Management and Policy
Harvard Pilgrim Health Care April 2014 - Present
Computershare November 2013 - March 2014
Aflac July 2013 - November 2013
Skills
Multitasker, Mobile Communications, Organizational Learning, Organizational Structure, Planning, Microsoft Office 2007, Teamwork, Scheduling, Business Analysis, Reliability, Google Calendar, Process Scheduler, Project Planning, Call Centers, Access, Networking, Management, Insurance, Marketing, Finance, Customer Service, Sales, Long Distance Running, Employee Benefits, Health Insurance, Leadership, Process Improvement, Organization Skills
Education
Salem State University 2009 — 2013
Bachelors Degree, Business Administration-International Business; Minor-Economics
Canton High School 2006 — 2009
High School, High School Diploma
Fresenius Medical Care March 2015 - Present
Harvard Pilgrim Health Care April 2013 - March 2015
Blue Cross Blue Shield of MA 2006 - March 2013
PMI Mass Bay 2011 - 2013
PMI Mass Bay January 2006 - June 2008
Blue Cross Blue Shield of Massachusetts (BCBSMA) 2006 - 2008
North Shore Medical Center January 2004 - January 2006
Harvard-Smithsonian Center for Astrophysics March 2003 - October 2003
Maptech, inc. June 2000 - November 2002
DEC 1986 - 1998
Skills
Project Management, RFP, Corporate Training, Risk Analysis, Software Project..., Vendor Management, Analysis, SDLC, Visio, Business Analysis, Program Management, Integration, Risk Management, Management, Process Improvement, PMP, Training, PMO, Software Development, Product Management, Quality Assurance, Databases, Leadership, Information Technology, Business Process..., Requirements Analysis, Project Portfolio..., Requirements Gathering, Agile Project Management, MS Project, IT Strategy, Business Process, Business Intelligence, Enterprise Architecture, Agile Methodologies, Resource Management, Microsoft Project
Education
Salem State College 2003 — 2003
Rivier College 1983 — 1985
MS
University of Rhode Island 1978 — 1980
University of New Hampshire 1973 — 1978
BA
Pingree
Computershare November 2010 - Present
Brown University May 2010 - November 2010
Harvard Pilgrim Health Care December 2006 - April 2010
Wolf & Company, P.C. March 2005 - December 2006
Commonwealth of MA December 2002 - March 2005
Atex Media Solutions 2000 - 2002
Manulife Financial 1997 - 2000
Skills
IT Audit, Information Security, CISA, Risk Assessment, Security, Auditing, Information Security..., Information Technology, Internal Audit, Network Security, Disaster Recovery, Vendor Management, Business Continuity, ISO 27001, Governance, Business Continuity..., SAS70, IT Strategy, Business Process
Education
Suffolk University 1991 — 1993
MS
Suffolk University - Sawyer School of Management 1987 — 1991
BSBA, cum laude
Manter Hall, Cambridge 1986 — 1987
Kaiser Foundation Health Plan February 2012 - Present
Zenith American Solutions January 2011 - February 2012
WellCare November 2005 - July 2010
Definity Health April 2004 - February 2005
GHI October 2002 - April 2004
Oxford Health Plans July 1999 - July 2001
Great-West Life July 1996 - June 1999
Harvard Pilgrim Health Care 1985 - 1995
Skills
Insurance, Health Policy, Contract Management, Managed Care, Management, Enterprise Software, HIPAA, Claim, Leadership, Process Improvement, Contract Negotiation, Healthcare, Medicare, Operations Management, Team Building, Customer Service, Call Centers, System Administration, Health Insurance, HMO, Strategic Planning, Vendor Management, Project Management, Business Process..., Medicaid, Mergers & Acquisitions, Analysis, Training, Hospitals, Healthcare Information..., Program Management, Healthcare Industry, Healthcare Consulting, Healthcare Management, Change Management, Strategy, Software Documentation, Employee Benefits, Employee Relations, SDLC, Performance Management, Budgets, Provider Relations, Medicare Part D, Network Development, Disease Management, Executive Management, Revenue Cycle, Utilization Management
Education
State University of New York College at Oneonta 1972 — 1976
CRA International, Inc. April 2014 - Present
Arnold Worldwide 1999 - 2013
Harvard Pilgrim Health Care 1990 - 1999
Appraisers' Data Bank 1987 - 1990
Teachers Insurance and Annuity Association 1984 - 1986
Skills
Employee Benefits, Analysis, Talent Management, Recruiting, Financial Analysis, Strategy, Management, Marketing, Human Resources, Sales, Program Management, HRIS, Change Management, Performance Management, Cross-functional Team..., Integrated Marketing, Mergers & Acquisitions, Deferred Compensation, Leadership, CRM
Education
Simmons College
Bachelor of Science (B.S.), Mathematics
Language Connections November 2012 - Present
Lahey Clinic Hospital March 2006 - Present
Lahey Hospital & Medical Center March 2006 - Present
Found in Translation, Inc. January 2013 - March 2013
UMass Boston January 2007 - July 2011
Harvard Pilgrim Health Care March 2005 - July 2011
Skills
Clinical Research, Healthcare Information..., Meditech, Healthcare, Healthcare Management, PATS, Translation, Clinical Trials, French, Nonprofits, Cardiology, Medicine, Medical Terminology
Education
Kaplan Boston 2004 — 2006
Southern New Hampshire University 2002 — 2003
Medical Interpreter License Certification, Language Interpretation and Translation
INESSEM 1991 — 1998
Medical Doctorate, medical science
Cynosure, Inc. January 2015 - Present
Harvard Pilgrim Health Care September 2014 - January 2015
Blue Cross Blue Shield of Massachusetts June 2012 - June 2014
Harvard Pilgrim Health Care October 2011 - June 2012
Blue Cross Blue Shield of Massachusetts May 2008 - June 2009
Blue Cross Blue Shield of Massachusetts September 2007 - June 2009
Beth Israel Deaconess Medical Center February 2001 - July 2007
Human Resources International 1999 - 2000
Trilogic 1997 - 1999
Skills
Onboarding, Talent Acquisition, Employee Relations, Applicant Tracking..., College Recruiting, Talent Management, Interviewing Skills, Internet Recruiting, Employee Benefits, Recruiting, Global Talent..., HRIS
Education
State University of New York College at Plattsburgh 1988 — 1990
State University of New York College at Cobleskill 1986 — 1988
Harvard Pilgrim Health Care September 2013 - Present
Harvard Pilgrim Health Care November 2001 - September 2013
ERG June 2001 - September 2001
Intersoft Technologies October 2000 - June 2001
Perot Systems June 2000 - September 2000
Harvard Pilgrim Health Care January 1999 - June 2000
Subuthi Finance Ltd June 1994 - June 1996
Skills
Healthcare, Healthcare Information..., Process Improvement, Data Analysis, Managed Care, Health Insurance, Business Analysis, SDLC, Visio, HIPAA, Business Intelligence, Insurance, Medicare, Analysis, Business Process..., Cross-functional Team..., Enterprise Architecture, Integration, Requirements Gathering, Access, Healthcare Industry, Business Requirements, Healthcare Management, Leadership, Management, Risk Management, Medicare Advantage, Affordable Care Act
Education
Southern New Hampshire University 1998 — 1999
Master's degree, Computer Information Systems
Institute for Technology and Management 1996 — 1998
Master of Business Administration (MBA), Finance, General
K.J.Somaiya College of Engineering 1990 — 1994
Bachelor of Engineering (B.E.), Production
Harvard Management Company April 2012 - Present
Bruce C Cowley LLC April 2011 - April 2012
Harvard Management Company September 2007 - September 2010
Harvard Pilgrim Health Care 2001 - 2007
Information Builders 2000 - 2007
Goody's Family Clothing 1996 - 1999
The Chase Manhattan Bank May 1993 - September 1996
Skills
Sybase, Database Design, SQL, Business Analysis, XML, XSP, WebFOCUS, SQL Server, COSMOS, Business Intelligence, Financial Services, Project Management, iWay, Microsoft SQL Server
Education
State University of New York College at Geneseo 1989 — 1993
Bachelor of Science (BS), Mathematics
Penfield High School 1986 — 1989
PricewaterhouseCoopers August 2001 - Present
Harvard Pilgrim Health Care September 1997 - July 2001
Skills
Managed Care, Healthcare Management, Financial Analysis, Financial Modeling, Healthcare, Healthcare Consulting, Hospitals, Finance, Data Analysis, Budgets, Business Planning, Strategic Planning, Medicare
Education
Suffolk University - Sawyer School of Management 1997 — 2000
MBA, Health/Health Care Administration/Management
Stonehill College 1993 — 1997
Bachelor of Arts (B.A.), Healthcare Administration
Tufts Health Plan 2008 - Present
Blue Cross Blue Shield of Massachusetts 2005 - 2008
Harvard Pilgrim Health Care 1995 - 2005
Skills
Cross-functional Team..., Healthcare, Negotiation, Physicians, Leadership, Program Management, Health Insurance, Hospitals, Medicare, Strategy, Managed Care, Medicaid, PPO, Contract Negotiation, Process Improvement, HIPAA, Healthcare Management
Education
Salem State University
B.S., Business Administrtion
Suffolk University
M.Ed.
Suffolk University
M.Ed.
HPHC November 1995 - Present
Harvard Pilgrim Health Care November 1988 - November 1995
Liberty Mutual Insurance June 1986 - November 1988
Skills
Managed Care, Medicare, Healthcare, Medicaid
Education
Saint Michael's College 1982 — 1986
Blue Cross Blue Shield of Massachusetts April 2013 - Present
Blue Cross Blue Shield of Massachusetts February 2012 - Present
Blue Cross Blue Shield of Massachusetts April 2007 - February 2012
Tufts Health Plan 2001 - 2007
Harvard Pilgrim Health Care 1995 - 2001
John Hancock Life Insurance Company (U.S.A.) 1991 - 1993
Skills
Healthcare, Health Insurance, Insurance, Managed Care, Call Centers, Knowledge Sharing, Process Improvement, Management, Strategy, Call Center, Mentoring
Education
Salem State College 1987 — 1991
Bachelor of Science (BS), Business Administration, Management and Marketing
Harvard Pilgrim Health Care April 2012 - Present
Harvard Pilgrim Health Care August 2001 - March 2012
Harvard Pilgrim Health Care August 1998 - July 2001
Harvard Pilgrim Health Care April 1998 - July 1998
Harvard Pilgrim Health Care October 1996 - March 1998
Skills
Managed Care, Healthcare, Health Insurance, Medicare, Social Security, Medicare Supplement, Medicare Part D, HIPAA, Healthcare Industry, Sales, Employee Benefits, Medicaid, Health Care Reform, Health Savings Accounts, HMO, Process Improvement
Education
Salve Regina University 1991 — 1995
Newton Country Day School of the Sacred Heart 1985 — 1991
Darling Ingredients Inc. March 2013 - Present
Tyco International March 2011 - Present
M. A. Mortenson Company October 2010 - March 2011
McQuay International October 2008 - September 2010
ACCO Brands November 2007 - October 2008
Danka Office Imaging 2007 - 2007
DeKalb County Government 2006 - 2007
ADP March 2006 - July 2006
EMC September 2005 - March 2006
Harvard Pilgrim Health Care January 2005 - September 2005
Education
Sri Venkateswara University 1996 — 1999
Masters, Computer Applications
Harvard Pilgrim Health Care January 2015 - Present
Harvard Pilgrim Health Care December 2002 - Present
Skills
Health Insurance, Managed Care
Education
Salve Regina University 1991 — 1995
Bachelor of Science, Elementary Education
Blue Cross Blue Shield of Massachusetts September 2014 - Present
Blue Cross Blue Shield of Massachusetts September 2008 - September 2014
Blue Cross Blue Shield of Rhode Island August 2004 - February 2008
Care Management International 2008 - 2008
Harvard Pilgrim Health Care 1993 - 2004
Skills
Managed Care, Medicare, Health Insurance, Insurance, Strategic Planning, Healthcare Industry
Education
Simmons College 1989 — 1992
Master, Health Care Administration
Texas A&M University 1985 — 1989
Bachelor, Biology
Continental Resources July 2013 - Present
Nuance Communications July 2006 - July 2013
Dictaphone Corporation, acquired by Nuance Communications July 2000 - June 2006
Perot Systems August 1999 - June 2000
Harvard Pilgrim Health Care January 1999 - August 1999
MicroAge March 1998 - December 1998
Skills
SaaS, Healthcare Information..., Product Management, Enterprise Software, Isilon, SQL, Speech Recognition, Leadership, System Administration, Solution Selling, Project Management, ITIL v3 Foundations..., Hitachi Storage, CommVault, Software Documentation, Disaster Recovery, HL7, Professional Services, Storage Solutions, Storage Area Networks, VMware, SAN, Virtualization, NAS, Data Center, NetApp, Solution Architecture, Recruiting
Education
Salem State University 1994 — 1998
Bachelor of Science, Marketing
Burlington High School 1990 — 1994
Beth Israel Deaconess Physician Organization 1997 - Present
Havard Pilgrim Health Care 1987 - 1997
Harvard Pilgrim Health Care 1987 - 1997
Skills
Managed Care, Healthcare, Management, Analysis, Strategy, Healthcare Management
Education
Wellesley College 1981 — 1985
Bachelor of Arts, Psychobiology
Simmons College - Simmons School of Management
Master's degree, Health/Health Care Administration/Management
Harvard Pilgrim Health Care 2012 - Present
Institute for Healthcare Improvement 2007 - 2011
Denise D'Aunno Consulting 2001 - 2006
The Wellness Community - Greater Boston 1997 - 2000
Harvard Pilgrim Health Care 1993 - 1997
Hewlett-Packard 1988 - 1992
Skills
Medicare, Health Policy, Process Improvement, Medical Devices, Cross-functional Team..., Quality Improvement, Healthcare, Healthcare Information..., Product Management, Product Marketing, Strategy
Education
Stanford University
BA
Stanford University Graduate School of Business
MBA
UnitedHealth Group April 2013 - Present
UnitedHealth Group April 2009 - Present
UnitedHealth Group April 2007 - March 2013
UnitedHealthcare April 2003 - April 2007
Robert Wood Johnson Foundation January 1997 - March 2003
Robert Wood Johnson Foundation September 1991 - December 1996
Harvard Pilgrim Health Care July 1988 - August 1991
University of California, San Francisco July 1985 - July 1988
Beth Israel Deaconess Medical Center July 1982 - June 1985
Skills
Healthcare, Program Management, Policy, Public Health, Healthcare Management, Managed Care, Health Policy, Medicaid, Disease Management, Physicians, Hospitals, Healthcare Consulting, Clinical Research, Medicine, Healthcare Information..., Data Analysis, Strategic Planning, Nonprofits, Program Development, Informatics, Quality Improvement, Research, Leadership
Education
Stanford University Graduate School of Business 1986 — 1988
MBA, Health Services Management
University of Michigan Medical School 1979 — 1982
MD
University of Michigan 1976 — 1979
BS, Biomedical Science
MedProof, Inc.--part of the Hearst Health network December 2014 - Present
Treo Solutions April 2013 - November 2014
Milliman Care Guidelines October 2003 - April 2013
St. Vincent's Medical Center 2002 - 2003
McKesson Health Solutions November 1998 - May 2002
HPR, Inc. 1997 - 1998
Mayo Clinic Scottsdale/Mayo Health Plan Arizona October 1995 - November 1997
Anna Jaques Hospital August 1992 - October 1995
Harvard Pilgrim Health Care 1988 - 1990
Skills
Medicare, Healthcare, Account Management, Healthcare Information..., Informatics, Consulting, CRM, Data Analysis, Healthcare Consulting, Clinical Research, Physicians, Managed Care, Management, Medicaid, Healthcare Management, EMR, Healthcare Industry, Network Development, Hospitals, Health Policy, HIPAA, EHR, Process Improvement, Disease Management, Vendor Management, Project Management
Education
Simmons College 1986 — 1988
MS, Health Care Administration
University of Rochester 1980 — 1984
BA
Massachusetts Health Connector September 2015 - Present
Harvard Pilgrim Health Care November 2000 - January 2015
Blue Cross and Blue Shield June 1985 - November 2000
Skills
Leadership, Strategic Planning, Analysis, Employee Benefits, Underwriting, Managed Care, Budgets, Process Improvement, Medicare, Recruiting, Risk Management, Training, Brokers, Health Policy, Vendor Management, Healthcare, Health Care Reform, Policy, Health Insurance, Claim
Education
Simmons College - Simmons School of Management 2013 — 2015
Master of Business Administration (MBA), HealthCare
Simmons College - Simmons School of Management 2008 — 2008
Strategic Leadership for Women
University of Massachusetts Boston 2005 — 2005
Economics, Emerging Leaders Program
University of Massachusetts Boston 1981 — 1985
BA, Economics
Lifespan January 2001 - Present
Lifespan Corporate Services 2000 - Present
Harvard Pilgrim Health Care January 1992 - December 1999
Skills
Hospitals, Healthcare Information..., HL7, EMR, Healthcare Management, Healthcare, Informatics, Ambulatory, Troubleshooting, Software Documentation, CPOE, Information Technology, Training, Revenue Cycle, EHR, HIPAA
Education
Rhode Island College
BA, Math
Dartmouth-Hitchcock April 2015 - Present
Lowell General PHO 2012 - April 2015
Steward Health Care Network 2010 - 2012
Health Dialog 2001 - 2010
Tufts Health Plan 1999 - 2001
Tufts Health Plan 1998 - 1999
Harvard Pilgrim Health Care 1996 - 1998
Harvard Pilgrim Health Care 1996 - 1998
Skills
Healthcare Management, Public Speaking, Leadership Development, Program Management, CPOE, Healthcare, Cross-functional Team..., Research, Business Process..., Managed Care, HIPAA, Healthcare Information...
Education
Stonehill College 1988 — 1991
Bachelor of Science, Health Care Administration
MultiPlan 2006 - Present
Coldwell Banker 2004 - 2005
Delta Dental of Massachusetts 2003 - 2003
Brass Ring 2000 - 2003
Harvard Pilgrim Health Care 1993 - 2000
Skills
Health Insurance, Contract Negotiation, Account Management, Healthcare, Insurance, Managed Care, Sales Operations, Healthcare Industry, Process Improvement, HIPAA, Provider Relations, Medicaid, Leadership
Education
Salem State College
BS, Sociology and Business
Blue Cross Blue Shield of Massachusetts January 2011 - Present
Massachusetts Medical Society November 2008 - March 2011
Harvard Pilgrim Health Care 1996 - 2008
Education
Stonehill College
BA, Health Care Administration
Pfizer March 2000 - Present
Pfizer January 2009 - October 2011
Pfizer January 2008 - December 2008
Harvard Pilgrim Health Care June 1995 - March 2000
Harvard Community Health Plan January 1993 - June 1995
Harvard Community Health Plan June 1990 - December 1992
Skills
Managed Care, Consultative Selling, New Business Development, Healthcare, Customer Service, Pharmaceutical Sales, Cross-functional Team..., Cardiology, Pharmaceuticals, Health, Brokers, Mentoring, Product Launches, Account Management, Business Planning, Negotiation, Internal Medicine, Orthopedics, Pain Management, Pulmonology, Public Speaking, Neurology, Urology, Sales Management, Diabetes, Rheumatology, Endocrinology, Business Strategy, Coaching, Pharmaceutical Industry, Nephrology, Selling, Sales Effectiveness, Allergy, Gastroenterology, Selling Skills, Dermatology, Market Access, Psychiatry, Sales Force Development, Primary Care, Oncology, Infectious Diseases, Product Launch
Education
Skidmore College 1986 — 1990
B.A., Psychology and Business
Beaver country day
Travelers June 2009 - Present
Hartford Life December 2007 - February 2009
Harvard Pilgrim Health Care February 2007 - October 2007
The Hartford August 2000 - December 2006
Skills
managing people, Business Analysis Best..., MS Office Suite, insurance
Education
Southern Connecticut State University
BS, Economics
EMC IS ManagerTufts Health Plan1993 - 1998
Keithley Instruments 1990 - 1993
Harvard Pilgrim Health Care 1988 - 1989
ROLM August 1980 - 1984
Education
State University of New York College at Cortland
BA, Math Education
Syracuse University
MBA, Business, IT
Siemens Healthcare Diagnostics February 2011 - Present
Harvard Pilgrim Health Care September 2010 - March 2011
Jordan's Furniture December 2006 - January 2009
Jordans Furniture 1996 - January 2009
Jordans Furniture 1996 - 2009
Jordan's Furniture March 2002 - December 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Lotus Notes, SAP, Customer Service, Management, Customer Satisfaction, PowerPoint, Recruiting, Training
Education
Stonehill College 1996 — 2004
Bachelor, Heatlh Care Administration
Stoughton High School 1992 — 1996
High School
Maine Medical Center September 2011 - Present
Youth Alternatives Ingraham June 2010 - March 2011
Harvard Vanguard Medical Associates October 1998 - October 2009
Harvard Pilgrim Health Care October 1996 - October 1998
Harvard Community Health Plan October 1985 - October 1996
Skills
Business Analysis, Business Expansion, Change Leadership, Process Improvement, Change Management, Healthcare, Healthcare Management, Team Building, Healthcare Information..., BLS, Clinical Research, EHR, EMR, Employee Relations, Epic Systems, HIPAA, Healthcare Consulting, Hospitals, Informatics, Leadership, Management, Performance Management, Revenue Cycle, Software Documentation
Education
Salem State University 1981 — 1982
Nursing
Malden High School 1977 — 1981
Diploma
Cambridge Health Alliance October 2003 - Present
Cambridge Health Alliance (Physician Organization) 2003 - 2009
Harvard Vanguard Medical Associates 1995 - 2003
Harvard Pilgrim Health Care 1986 - 1995
Skills
Healthcare Management, Healthcare Information..., Healthcare, Public Health, Medicaid, Nursing, Physicians, Clinical Research, Performance Improvement, EMR, Managed Care, System Administration, Hospitals, Quality Improvement, Revenue Cycle, Informatics, EHR, Healthcare Consulting, HIPAA, Data Analysis, Patient Safety, Practice Management, Insurance, Health Policy, Physician Relations, Epic Systems
Education
Simmons College
Master's, Health Care Administration
Neighborhood Health Plan of Rhode Island October 2013 - Present
Neighborhood Health Plan of Rhode Island 2003 - 2013
Westerly Hospital 1999 - 2003
Harvard Pilgrim Health Care 1995 - 1999
Skills
Case Managment, Healthcare Management, Medicare, Medicaid, Managed Care, Clinical Research, Healthcare, Project Management, Nursing, Disease Management, HIPAA, Utilization Management, Quality Improvement, Healthcare Industry, Health Policy, Case Management
Education
St. Joseph's College 1990 — 1994
BS, Health Administration
Beth Isreal School of Nursing 1984 — 1986
AS, Nursing
Salve Regina University
MS, Health Administration
Maine Medical Center November 2007 - Present
Gorham Ecumenical Food Pantry May 2014 - Present
Gorham Conservation Commission April 2013 - Present
Maine Medical Partners January 2005 - November 2007
Harvard Pilgrim Health Care 1994 - 2005
Skills
EMR, Healthcare, Ambulatory, EHR, Process Improvement, Go Live Support, Product Adoption, Command Center, Hospitals, Healthcare Information..., Inpatient, Epic Systems, Software Documentation, HIPAA, Healthcare Management, Healthcare Consulting, CPOE, Informatics, Leadership
Education
Saint Joseph's College
Bachelor's of Science in Healthcare Administration, Healthcare Administration
US Family Health Plan September 2008 - Present
Harvard Pilgrim Health Care 1997 - 2008
Skills
Healthcare Management, Utilization Management, Nursing, Accreditation, Quality Management, HIPAA, Health Insurance, Healthcare Information..., Performance Improvement, Medicare, Quality Improvement, Healthcare Industry, Health Policy, Medicaid, Healthcare Consulting, Hospitals, EHR, Revenue Cycle
Education
Simmons College - Simmons School of Management 1994 — 1997
MBA
University of Maine 1974 — 1978
BS, Nursing
Hallmark Health System, Inc. July 2015 - Present
Hallmark Health July 2009 - Present
Cape Cod Healthcare November 2005 - March 2009
Health Partners New England 2000 - 2005
Harvard Pilgrim Health Care 1993 - 2000
Skills
Behavioral Health, Social Services, Healthcare, Hospitals, Inpatient, Program Development, Healthcare Management, Managed Care, EMR, Mental Health, Case Managment, Psychotherapy
Education
Rutgers University-New Brunswick 1977 — 1979
MSW, Healthcare
University of Massachusetts, Amherst 1973 — 1977
BA, Sociology
Harvard Pilgrim Health Care September 2012 - Present
Harvard Pilgrim Health Care October 2010 - August 2012
Skills
Administration, Health Insurance, Healthcare IT, Arbortext, Windchill, PDM, Agile Methodolgy
Education
at York University 2006 — 2009
Bachelor of Arts, Public Policy and Management
Shreemati Nathibai Damodar Thackersey Women's University 2001 — 2005
Diploma, Business Administration and Management, General
Harvard Pilgrim Health Care September 2012 - Present
Steward Health Care Network June 2009 - July 2012
Caritas Christi Network Services - Caritas Christi Healthcare June 2009 - April 2011
New England Quality Care Alliance October 1998 - May 2009
Affiliated Community Visiting Nurse Association July 1995 - July 1998
Skills
Utilization Management, Disease Management, Case Managment, Quality Improvement, Certified Case Manager, NCQA, Performance Improvement, Managed Care, Home Care, Medicare, Clinical Research, Healthcare Management, Healthcare, Case Management, Medicaid, Healthcare Consulting, Nursing, Hospitals, Physician Relations
Education
Salem State University 1978 — 1982
BSN, Nursing
Harvard Pilgrim Health Care Senior IT Project managerFresenius HealthCareAugust 2015 - Present
Harvard Pilgrim Health Care March 2009 - June 2014
Harvard Pilgrim Health Care July 1999 - February 2009
Harvard Pilgrim Health Care June 1997 - June 1999
Harvard Pilgrim Health Care June 1995 - May 1997
Harvard Pilgrim Health Care February 1992 - May 1994
Harvard Pilgrim Health Care June 1988 - January 1992
Skills
Access & identity..., Healthcare Information..., Role Management, HIPAA, Healthcare, Managed Care, Process Improvement, Medicaid, Health Insurance, Program Management, SDLC, Visio, Medicare, Provider Relations, Data Role Steward, Leadership, Healthcare Management, Insurance, Business Analysis, Healthcare Industry, Cross-functional Team..., Project Management
Education
Stonehill College 1985 — 1989
Bachelor of Science (BS), Health/Health Care Administration/Management
Aetna Life Insurance Company April 2000 - Present
Coventry Health Care, An Aetna Compnay April 2000 - Present
Harvard Pilgrim Health Care October 1994 - April 2000
Skills
Health Insurance, Underwriting, Insurance, Reinsurance, Managed Care, Medicare, General Insurance, Claim, Leadership, Actuarial Science, Pricing, Access, Process Improvement, Health Savings Accounts, Financial Risk, Risk Management, HIPAA, Health Care Reform, Group Insurance, Benefits Administration
Education
Southern New Hampshire University 1996 — 1998
MBA, Master of Business Administration
Southern New Hampshire University 1994 — 1996
Master of Business Administration (MBA), Business Administration with Concentration In Computers
Amica Mutual Insurance March 2015 - Present
Dell June 2013 - Present
State Street Bank November 2012 - Present
MetLife March 2011 - Present
TEKsystems March 2014 - March 2015
MetLife November 2000 - March 2009
Dell Perot Systems 1999 - 2000
Harvard Pilgrim Health Care March 1995 - June 1999
PROFESSIONAL PRACTICE MANAGEMENT April 1992 - February 1995
Skills
Account Management, SDLC, Vendor Management, Visio, Process Improvement, Customer Relations, MS Project, Lotus Notes, Insurance, Outlook, Excel, Program Management, Project Planning, Microsoft Excel, Project Management, PMO, SharePoint, Business Process
Education
State University of New York at Delhi 1976 — 1979
Construction
Waterville Central School 1972 — 1976
Harvard Pilgrim Health Care February 2012 - 2014
Thomson Reuters February 2011 - February 2012
Network Engineer Team January 2010 - December 2010
Computer Science Department January 2010 - December 2010
Southern Illinois University August 2009 - December 2009
Southern Illinois University August 2009 - December 2009
Malloc Solutions January 2008 - August 2009
Malloc Solutions July 2007 - August 2009
Safeway July 2007 - January 2008
IDOLA FORI Pvt Ltd., Hyderabad January 2007 - July 2007
Skills
Eclipse, Linux, Java, Spring Batch..., PHP, AJAX, CSS, JavaScript, XML, Microsoft SQL Server, Java Enterprise Edition, Agile Methodologies
Education
Southern Illinois University 2009 — 2011
Master, Computer Science
Southern Illinois University, Carbondale 2009 — 2010
MS, Computer Science
GNITS 2004 — 2007
Bachelor of Technology, Computer Science
UnitedHealthcare 2011 - Present
UnitedHealthcare 2010 - 2011
Partners HealthCare 2006 - 2010
Fallon Community Health Plan 2002 - 2006
Harvard Pilgrim Health Care 1996 - 2001
Skills
Provider Relations, Managed Care, Healthcare Management, Network Development, Medicaid, Medicare, Health Insurance, Contract Negotiation, Employee Benefits, HIPAA, Healthcare Consulting, Healthcare Industry, Healthcare, Healthcare Information..., Hospitals, Revenue Cycle
Education
Salve Regina University
Master of Science (MS)
Salve Regina University
Bachelor of Science (BS)
Suffolk University - Sawyer Business School
Master of Health Administration (MHA)
America Chrysler Dodge Jeep Business ManagerAmerica CDJJanuary 2011 - November 2012
Care New England April 2009 - January 2011
America CDJ November 2003 - April 2009
Rhode Island Hospital September 2005 - May 2007
Lifespan April 1998 - September 2003
Harvard Pilgrim Health Care September 1992 - April 1998
Education
Rensselaer Polytechnic Institute at Hartford 1987 — 1991
Management of Science Degree, Management Information Systems, General
University of Rhode Island 1966 — 1970
Bachelor of Science Degree, Major - Physics Minor - Mathematics Summa Cum Laude
California Lutheran University August 2013 - Present
Viking Cruises May 2014 - August 2015
Harvard Pilgrim Health Care March 2007 - March 2013
EF College Break October 2007 - October 2009
Skills
Customer Satisfaction, Compassion, Cultural Awareness, Office Management, Leadership Development, Team Building, Social Media, Community Outreach, Soft Skills, Customer Service, Public Speaking, Training, Microsoft Office, Research, Social Networking, Nonprofits, PowerPoint, Leadership, Event Planning, Management, Healthcare, Event Management, Teaching, Social Media Marketing, Microsoft Word, Fundraising, Microsoft Excel, Problem Solving, Coaching, Teamwork, Staff Development
Education
Regis College 2006 — 2008
Master's, Communications
Regis College 2001 — 2005
Bachelor's, Communications
Magellan Health Services February 2009 - Present
New Ventures Inc... January 2007 - January 2008
Harvard Pilgrim Health Care May 1998 - May 2006
Skills
Medicaid, Customer Service, Healthcare, Outlook, Data Entry, HIPAA, Microsoft Excel, Microsoft Office, Medicare, Health Insurance, Microsoft Word, PowerPoint, Telephone Skills, Access, Call Center, Software Documentation
Education
Sanford-Brown College-Atlanta 2010 — 2012
Certified, medical Billing and Coding
Genzyme Corporation April 2006 - Present
Genzyme Corporation November 2002 - April 2006
Genzyme Corporation May 1999 - November 2002
Harvard Pilgrim Health Care October 1997 - May 1999
Harvard Pilgrim Health Care April 1994 - October 1997
Skills
Data Management, Survival Analysis, CRO, SDTM, Drug Development, Clinical Development, Pharmaceutical Industry, Statistical Programming, CRF design, SAS programming, Sop, Validation, Oracle Clinical, GCP, CTMS, Clinical Research, FDA, Clinical Trials
Education
Boston University School of Public Health 1989 — 1991
Master of Public Health (M.P.H.), Epidemiology and Biostatistics
Rutgers University 1983 — 1987
B.S., Biology
The TJX Companies, Inc. July 2015 - Present
Dana-Farber Cancer Institute September 2013 - July 2015
Harvard Pilgrim Health Care April 2013 - September 2013
Nordstrom April 2011 - April 2013
Foot Locker September 2006 - February 2012
Skills
Management, Sales, Customer Service, Human Resources, Administrative Work, Troubleshooting, Visual Merchandising, Microsoft Excel, Time Management, Interviews, Talent Acquisition, Employee Relations, Performance Management, Hiring, Temporary Placement, Training, Administration, Recruiting
Education
Salem State University 2008 — 2012
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Self-employed January 1992 - Present
Harvard Pilgrim Health Care January 1992 - September 2012
Dell 2008 - 2012
Skills
Employee Relations, Performance Management, Training, Coaching, Healthcare
Education
Stonehill College
UMass Boston
Neighborhood Health Plan of RI March 2013 - Present
Beacon Health Strategies August 2007 - March 2013
Harvard Pilgrim Health Care May 1988 - May 2000
Skills
Program Development, Social Services, Mental Health, Case Managment, Nonprofits, Healthcare, Behavioral Health, Case Management, Crisis Intervention, Treatment, Medicaid
Education
Syracuse University 1981 — 1982
Master of Social Work (MSW)
State University of New York College at Brockport 1974 — 1978
Bachelor of Science (BS), Social Work
Harvard Pilgrim Health Care June 2004 - Present
Harvard Pilgrim Health Care November 1996 - June 2004
Harvard Pilgrim October 1993 - November 1996
Harvard Pilgrim Health Care January 1993 - October 1993
Aetne Life & Casualty April 1988 - December 1992
Skills
Training, Process Improvement, Leadership, Management, Healthcare, Strategy, Insurance, Leadership Development, Healthcare Industry, Healthcare Information...
Education
Stonehill College 1994 — 2004
Stonehill College, Easton MAHealth Care Management Certificate, Health/Health Care Administration/Management
Professional Development