Harvard Pilgrim Health Care
Industry: Company
DescriptionHarvard Pilgrim Health Care is a not-for-profit health services company based in the New England region of the United States. CEO: Michael Carson Headquarters: Massachusetts, United States Chief medical officer: Michael Sherman Chief information officer: Deborah A. Norton Chief legal officer: Tisa Hughes Subsidiaries: Health Plans, Inc., HPHC Holding Corporation,
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Harvard Pilgrim Health Care Employees
The Project Delivery Group LLC May 2009 - Present
IBM Global Services October 2000 - April 2009
S&S Worldwide March 1999 - September 2000
Academic Management Service December 1995 - March 1999
Harvard Pilgrim Health Care March 1994 - December 1995
Skills
Project Delivery, IT Strategy, PMP, Project Management, SDLC, Disaster Recovery, Integration, Change Management, Business Analysis, Program Management, Vendor Management, Business Intelligence, CRM, Process Improvement, Management, Management Consulting, Requirements Analysis, Enterprise Architecture, Analysis, PMO, ITIL, Data Warehousing, Software Development, Siebel, Solution Architecture, Software Project..., SQL, Business Process, Business Process..., Consulting, IT Management, IT Service Management, Information Technology, Project Portfolio..., E-commerce, Leadership, Quality Assurance, Oracle
Education
Bryant University 1992 — 1994
MBA, Information Systems
Bryant University 1992 — 1994
Master of Business Administration (MBA), Information Technology
Harvard Pilgrim Health Care February 2014 - Present
WellPoint January 2011 - February 2014
Health Net February 2006 - December 2010
Magellan Health Services April 2004 - December 2005
ConnectiCare April 1995 - April 2004
Skills
Project Management, RFP, Lead Generation, Key Account Management, Competitive Intelligence, Sales Plan, Product Promotion, Health Insurance, Employee Benefits, Managed Care, Insurance, Medicare, Healthcare, Account Management, Benefits Administration, Underwriting, Strategic Planning, HIPAA, Brokers, Team Building, COBRA, Health Savings Accounts, Sales, Selling, CRM, Process Improvement
Education
Central Connecticut State University 2004 — 2007
Bachelor of Arts, Psychology
Princess House May 2006 - Present
Sturdy Memorial Hospital January 2000 - April 2003
Harvard Pilgrim Health Care January 1996 - November 2000
AmeriCorps 1995 - 1996
Skills
have a certificate in..., have a CNA certificate..., Customer Service, Microsoft Word, Outlook, Bilingual-English/Spanis..., Customer Satisfaction, Time Management, Microsoft Excel, Data Entry, PowerPoint, Healthcare, Inventory Management, Customer Oriented, Communication, Customer Driven, Telephone Skills, Process Scheduler, Teamwork, Training, Inventory Control, Leadership, Public Speaking, Microsoft Office, Sales, Coaching, Social Networking, Marketing, Fundraising, Social Media, Team Leadership
Education
Lincoln Technical Institute-Lincoln 2004 — 2005
Certificate in Massage Therapy, Massage Therapy/Therapeutic Massage
Community College of Rhode Island 1995 — 1996
Certificate In Phlebotomy, Phlebotomy Technician/Phlebotomist
Harvard Pilgrim Health Care April 2013 - Present
Wellmark Health Plan of Iowa November 2011 - March 2013
Wellmark September 2010 - March 2013
Horizon Blue Cross Blue Shield of NJ September 2008 - October 2010
Horizon Blue Cross Blue Shield of NJ July 2006 - September 2008
Horizon Blue Cross Blue Shield of NJ July 2001 - July 2006
Neuvis 2000 - 2000
Atlantic Pharmaceuticals July 1998 - May 1999
Skills
Process Improvement, Business Strategy, Marketing, Workshop Facilitation, Health Care Reform, Product Development, Program Management, Change Management, Leadership, Project Management, CRM, Account Management, E-business, Six Sigma, Enterprise Systems..., Healthcare, Health Policy, Management, Health Insurance, Product Management, Managed Care, Medicare, Vendor Management, Insurance, Strategic Planning, Business Process..., Strategy, Enterprise Software, Project Portfolio..., Business Process, Marketing Strategy, Business Analysis, Employee Benefits, PMO, Sales Operations
Education
Cornell University 1999 — 2001
MHA, Healthcare Administration
University of Mumbai 1994 — 1998
BE, BioMedical
Childrens Academy, Gamdevi, Mumbai 1982 — 1992
High School, High school diploma
Harvard Pilgrim Health Care January 2013 - Present
Harvard Pilgrim Health Care June 2011 - January 2013
Columbia Business School September 2009 - May 2011
Bradlee International Ltd. June 2008 - August 2009
Skills
SAS/SQL, EXCEL, PL/SQL, Access, SAS, R, VBA, Data Warehousing, Statistics, SAS programming, Microsoft Excel, Data Analysis, General Awesomeness, Awesomeness, Analysis, Forecasting, Databases, Economics, Process Improvement, Actuarial Science, Data Mining
Education
Columbia University in the City of New York 2008 — 2011
BA, Economics Mathematics, Statistics
HealthEdge March 2015 - Present
Boy Scouts of America July 2014 - December 2014
Dell June 2008 - March 2014
Harvard Pilgrim Health Care April 2002 - June 2008
Harvard Pilgrim Health Care April 1996 - April 2002
Harvard Community Health Plan April 1989 - April 1996
Skills
Organizational..., Event Planning, Teambuilding,..., IT Project..., Business Process Design, Vendor Management, Communication, Coordination, Microsoft Office, Project Management, Microsoft Word, Microsoft Excel, Operations Management, Customer Service, PowerPoint, Business Analysis, Team Building, Process Improvement, Leadership, Healthcare, Training, Management
Education
Connecticut College 1981 — 1985
Bachelor of Arts (B.A.), Economics, Honor roll
Harvard Pilgrim Health Care July 2015 - Present
Atlantic ACO December 2014 - May 2015
Mount Sinai Beth Israel June 2014 - August 2014
Greater New York Hospital Association May 2014 - August 2014
Cornell University January 2010 - May 2013
Cornell University - Pre-Freshmen Summer Program June 2010 - August 2010
SeaWorld March 2007 - December 2008
Skills
Qualitative Research, Research, Social Science Research, Quantitative Analytics, Qualitative Analytics, Mental Health, Public Health, Community Outreach, Critical Thinking, Healthcare, Quality Management, Microsoft Excel, SPSS, Analysis, Healthcare Management, Public Speaking, Microsoft Word, Event Planning, Leadership, PowerPoint, Customer Service, Hospitals
Education
Cornell University 2013 — 2015
Master's Degree, Health Administration (Sloan Program)
Cornell University 2009 — 2013
Bachelor's Degree, Human Biology, Health, & Society
RETIRED June 2012 - June 2012
AGO, Commonwealth Of Massachusetts February 2008 - June 2012
COMMONWEALTH OF MASSACHUSETTS February 2008 - June 2012
Bose Corporation January 2000 - January 2008
Bose Corporation January 2000 - January 2008
Private Healthcare Systems January 1998 - January 2000
Private Healthcare Systems January 1998 - January 2000
Private Health Care Systems 1998 - 2000
Harvard Pilgrim Health Care January 1996 - January 1998
Harvard Pilgrim Health Care January 1996 - January 1998
Skills
Data Center, Disaster Recovery, Project Management, Process Improvement, Program Management, Vendor Management, Budgets, Procurement
Education
Cambridge College 1991 — 1993
M.Ed, Management
Cambridge College 1991 — 1993
M.E.d, Management/Integrated Studies
Cambridge College 1991 — 1993
M.E.d, Management/Integrated Studies
Pacific Western University Data Center Facilities Management Certification - Data Center University
BS, Business Administration
Pacific Western University Data Center Facilities Management Certification - Data Center University
BS, Business Administration
UnitedHealthcare - Community Plans March 2011 - Present
Marrano Real Estate, LTD. June 2005 - Present
athenahealth August 2009 - March 2011
Boston Medical Center HealthNet Plan September 2007 - August 2009
Neighborhood Health Plan September 2006 - September 2007
Neighborhood Health Plan May 2004 - September 2006
Tufts Health Plan 2003 - 2004
Harvard Pilgrim Health Care 1995 - 2002
Skills
Healthcare, Cross-functional Team..., Leadership, Healthcare Management, Program Management, Management, Contract Negotiation, Provider Relations, Project Management, Recruiting, Strategy, Contract Management, Analysis, Hospitals, Sales Operations, Process Improvement, Credentialing, Managed Care, Medicare, Insurance, Medicaid, Customer Service, Health Insurance, Team Building, Healthcare Industry, Policy, HIPAA, Strategic Planning
Education
Cambridge College 2013 — 2015
Master of Business Administration (M.B.A.)/Healthcare Administration, Healthcare Administration
Newbury College 1996 — 2004
Bachelors, Healthcare Administration
Harvard Pilgrim Health Care April 2011 - September 2013
Blue Cross Blue Shield of Massachusetts July 2009 - February 2011
Harvard Pilgrim Health Care 2000 - 2009
Perot Systems 1997 - 2000
Skills
SDLC, Business Analysis, Process Improvement, Program Management, PMO, Requirements Analysis, IT Strategy, Enterprise Architecture, Vendor Management, Software Project..., PMP, Business Intelligence, Integration, Business Process, Business Process...
Education
Cornell University - Johnson Graduate School of Management 1994 — 1996
MBA, Finance, IT
Lafayette College 1982 — 1986
AB, Industrial Engineering
Harvard Pilgrim Health Care May 2014 - Present
Ovation: Now a Digital Benefit Advisors Company November 2012 - May 2014
Anthem Blue Cross October 2008 - November 2012
Corporate Benefit Consultants, LLC June 2007 - October 2008
United Health Group June 2002 - May 2007
CIGNA Healthcare May 2001 - June 2002
Oxford Health Plans October 1995 - May 2001
Skills
Health Insurance, Account Management, Sales Management, Healthcare, Employee Benefits, Strategic Planning, Project Coordination, Provider Relations, Training & Development, Leadership Development, Contract Negotiations, Incentive Programs, Business Planning, Employee Relations, Change Management, Insurance, Compliance, HR Consulting, Customer Service..., HR Policies, Manage Client..., Disease Management, Management, Health Savings Accounts, Self-funded, CRM
Education
Central Connecticut State University 1989 — 1993
Bachelor's, Communication, Business
Massachusetts General Hospital July 2015 - Present
Cornell University June 2014 - May 2015
Cornell University February 2013 - May 2015
Harvard Pilgrim Health Care January 2015 - January 2015
Cornell Law School July 2013 - August 2013
Skills
Bilingual-Chinese, Research, Events Coordination, Statistics, Cell Culture, Microsoft Excel, Microsoft Office, PowerPoint
Education
Cornell University 2011 — 2015
Bachelor's Degree, Human Biology, Health and Society
Harvard Pilgrim Health Care June 2013 - Present
Commonwealth of Massachusetts March 2008 - June 2013
Commonwealth of Massachusetts December 2005 - March 2008
Kiawah Island Golf Resort August 2003 - August 2005
Skills
Public Speaking, Microsoft Word, Microsoft Access, Microsoft Excel, Public Policy, Public Administration, Fiscal Policy, Strategy Development, Policy Analysis, Policy Development, Government, Political Science, Legislative, Government Relations, Legislation, Research, Politics, Policy, Legislative Relations, Coalitions, State Government, Political Campaigns, Strategy
Education
Suffolk University 2008 — 2013
Masters, Public Administration and Political Science
College of Charleston 2001 — 2005
BA, Political Science and French
Harvard Pilgrim Health Care 2014 - Present
ConnectiCare 1998 - February 2014
ConnectiCare 2000 - 2002
Connecticare November 1998 - 2000
Connecticut Sur 1992 - 1998
Skills
Health Insurance, Sales Presentations, Collaborative Problem..., Organization &..., Wellness, Building Relationships, Maintaining Strong..., Sales, Health Savings Accounts, Management, New Business Development, Leadership, Customer Retention, Insurance, Managed Care
Education
Central Connecticut State University
Bachelor of Science, Marketing
Madaket Health January 2015 - Present
New England Quality Care Alliance September 2013 - January 2015
New England Quality Care Alliance September 2012 - September 2013
Harvard Pilgrim Health Care August 2011 - August 2012
ARC of the South Shore June 2006 - August 2011
Skills
Microsoft Office, Provider Relations, Non-profits, Program Development, Customer Service, Medicare, Health Insurance, Managed Care, Medicaid, Sales, Outlook, Health Promotion, Healthcare, Data Entry, PowerPoint, Salesforce.com, Utilization Management, HIPAA, Call Center, Healthcare Management, Management, Healthcare Industry
Education
Bridgewater State College 2007 — 2011
BS, Psychology
Blue Cross Blue Shield of Rhode Island 2003 - Present
Blue Cross Blue Shield of RI 2002 - Present
CIBER, Inc. 2000 - 2002
Harvard Pilgrim Health Care 1997 - 2000
Skills
java, sql, mvs cobol
Education
Rhode Island College 1995 — 1997
Community College of Rhode Island 1984 — 1987
Associate in Science, Computer Science
Fallon Community Health Plan March 2012 - May 2012
GBS Insurance Agency, Inc., Webster, MA 01501 June 2008 - July 2010
Delta Dental of Rhode Island, Providence, RI 02904 December 2004 - June 2008
Harvard Pilgrim Health Care December 1990 - November 2004
MetLife, North Attleboro, MA April 1989 - November 1990
Education
Johnson & Wales University 1991 — 1993
MBA, International Business
Johnson & Wales University 1988 — 1991
BS, Management
Bryant University 2005 — 2005
Certificate, Six Sigma - Green Belt Certification
Harvard Pilgrim Health Care March 2011 - Present
Town of Danvers 2006 - Present
Gardner Resources Consulting, LLC March 2011 - April 2012
Blue Cross Blue Shield of Massachusetts July 2006 - February 2011
AMSplus (AdvantEDGE Healthcare Solutions) June 2004 - June 2006
Ivesia Solutions May 2003 - June 2004
Eclipsys September 1996 - April 2003
Matthew Thornton Health Plan 1994 - 1996
Collaborative Medical Systems 1991 - 1994
InterSystems 1989 - 1991
Skills
Healthcare, PMP, SDLC, Integration, Program Management, Customer Relations, Process Improvement, Process Engineering, Business Analysis, Strategic Planning, Requirements Analysis, HIPAA, Change Management, Software Project..., Healthcare IT, Project Planning, Software Development, Team Building, Vendor Management, Agile, PMO, Account Management, SOA, Product Management, Mentoring, EDI, Employee Relations, Vendor Relations, Problem Solving, Product Development, Outsourcing, Quality Assurance, Scrum, Healthcare Information..., Business Process..., Budgeting, Budgets, Offshore Management, Agile Methodologies, Leadership, Project Management, Requirements Gathering, Customer Service, Training, Enterprise Architecture, Cross-functional Team..., Management, Business Process, Enterprise Software, Consulting
Education
Cambridge College 1990 — 1991
MBA, Management
Salem University 1982 — 1985
BSCS, Computer Science
North Shore Community College 1981 — 1982
Associates, Business
Greater Lowell Regional Vocational Technical High School 1978 — 1980
Nashoba Valley Technical High School 1974 — 1976
Harvard Pilgrim Health Care August 2015 - Present
Harvard Pilgrim Health Care September 2014 - August 2015
Harvard Pilgrim Health Care July 2011 - August 2014
Harvard Pilgrim Health Care January 2008 - June 2011
Harvard Pilgrim Health Care June 2003 - December 2007
Harvard Pilgrim Health Care July 1997 - July 2003
Skills
Product Development, Product Implementation, ACA, ASO/Custom plans, Leadership, Management, Business Analysis, Analysis, Policy and Procedure..., Vendor Oversight, Process Development and..., Healthcare, Medicare Advantage..., Process Improvement, Arbortext, XML Authoring, XML, Testing, Auditing, Training Development...
Education
Suffolk University - Sawyer School of Management 1998 — 2003
MBA, Healthcare
Bridgewater State College 1988 — 1992
BS, Management Science
Harvard Pilgrim Health Care April 2012 - Present
Blue Cross Blue Shield of Rhode Island November 2004 - April 2012
Skills
Health Insurance, Business Analysis, Provider Relations, Project Coordination, Retail Industry, Project Management, MS Project, Quality Management
Education
Bryant University 2007 — 2010
Masters, Business Administration
Providence College 2000 — 2004
Bachelor of Science, Health Policy & Management
Neighborhood Health Plan February 2007 - Present
Cape Cod Health Care November 2002 - February 2007
Harvard Pilgrim Health Care 1993 - 1999
Digital Equipment Corp 1981 - 1993
Skills
Employee Relations, Human Resources, Talent Management, Performance Management, Organizational..., Healthcare, Change Management, Coaching, Team Building, Process Improvement, Employee Engagement, Onboarding, Management, Leadership Development, Training, Employee Benefits, Program Management
Education
Suffolk University - Sawyer School of Management 1979 — 1985
MBA, Management
Bryant University 1973 — 1977
B.S., Business Education
Anthem January 2015 - Present
Neighborhood Health Plan February 2012 - January 2015
Harvard Pilgrim Health Care March 2003 - February 2012
Skills
Health Insurance, Managed Care, Management, Medicaid, Claim, Cross-functional Team..., Program Management, Healthcare Management, Medicare, Strategy, Strategic Planning, Healthcare Information..., Insurance, Project Management, Microsoft Word, HIPAA, Healthcare, Customer Service, Healthcare Industry, Underwriting, Employee Benefits, Microsoft Excel, Benefits Administration, Process Improvement, Disability Insurance
Education
Clark University 1998 — 2002
Bachelor of Arts (B.A.), Communications & Culture
Pinkerton Academy 1994 — 1998
Boston University School of Public Health October 2013 - Present
Boston University School of Public Health August 2012 - September 2013
Harvard Pilgrim Health Care July 2010 - July 2011
Harvard Pilgrim Health Care September 2008 - July 2010
Harvard Pilgrim Health Care May 2006 - September 2008
Harvard Pilgrim Health Care February 2005 - May 2006
Boston Children's Hospital July 2001 - February 2005
Skills
Community Health, Public Health, Global Health, Epidemiology, Program Evaluation, Grant Writing, Program Development, Health Education, Literature Reviews, Research, Health Policy, Qualitative Research, Grants, Health Promotion, Clinical Research
Education
Boston University School of Public Health 2008 — 2013
DrPH, Maternal and Child Health
Boston University School of Public Health 2003 — 2006
Master of Public Health (MPH), Social and Behavioral Sciences & Maternal and Child Health
Colby College 1996 — 2000
Bachelor of Arts (BA), Psychology
Boston Public Schools May 2014 - Present
Boston Public Schools September 2013 - Present
Nizhoni Health Systems May 2010 - Present
Boston Public Schools 1982 - Present
Baycove Human Services January 2010 - October 2014
University of Massachusetts September 2011 - May 2012
The Boston Globe April 2005 - June 2009
Harvard Pilgrim Health Care June 1996 - April 2005
Mattapan Community Health Center July 2001 - June 2003
Simmons College September 2002 - May 2003
Skills
Nursing, Substance Use Disorders, Substance Abuse..., Detoxification, Visiting Nursing, Mental Health, BLS, Healthcare, Inpatient, Hospitals, Communications..., Educational Technology, Management, Preceptor in Nursing..., Union Representation, Nursing Liaison, Business, Occupational Health, ICT, Community Outreach, Teaching, Registered Nurses, Pediatrics, Health Education, Public Health
Education
Fitchburg State University 2004 — 2006
Masters of Science, Communication and Media Studies
Cambridge College 1987 — 1988
Masters Degree in Education, Management
Simmons College 1973 — 1979
Bachelor of Science, BSN, Nursing
Dorchester High School 1970 — 1973
Alkermes June 2015 - Present
Organogenesis Inc. August 2012 - May 2015
Organogenesis October 2010 - May 2015
Express Scripts December 2007 - November 2009
Express Scripts May 2007 - November 2009
Express Scripts/ Healthbidge May 2007 - November 2009
United Health Care 2002 - 2004
Harvard Pilgrim Health Care November 1998 - November 2001
Harvard Pilgrim Health Care January 1996 - October 1998
Harvard Pilgrim Health Care May 1990 - May 1996
Skills
Managed Care, Project Management, Patient Advocacy, Reimbursement, Software Development, Hospitals, Clinical Research, Medicaid, Leadership
Education
Stonehill College 1994 — 1998
Cert. HC. Management, Health Care Administration/Management
Newbury College 1992 — 1993
Anatomy and Physiology I & II
Cape Cod Community College 1988 — 1989
Liberal Arts
Anthem, Inc. September 2015 - Present
Medicare Payment Advisory Commission May 2012 - Present
Oliver Wyman November 2014 - August 2015
HealthCare Partners September 2013 - August 2014
Dean Health System September 2006 - August 2013
Fallon Clinic April 2002 - August 2006
Harvard Pilgrim Health Care December 1999 - 2001
Harvard Vanguard Medical Associates 1995 - 1999
Skills
Healthcare, Healthcare Management, Healthcare Information..., Hospitals, EMR, Healthcare Consulting, Managed Care, Medicaid, HIPAA, Strategic Planning, EHR, Quality Improvement, Informatics, Physician Relations, Leadership, Medicare, Health Information..., Process Improvement, Physicians, Health Policy, Health Insurance, Healthcare Industry, Disease Management, Revenue Cycle, Public Speaking, Medicine, Epic Systems, Practice Management, Public Health, Ambulatory, Internal Medicine, Inpatient, Management, Executive Management, Consulting
Education
University of Pennsylvania - The Wharton School 1993 — 1995
MBA, Health/Health Care Administration/Management
Columbia University College of Physicians and Surgeons 1986 — 1990
MD, Medicine
Tufts University 1982 — 1986
BS, Biology
Harvard Pilgrim Health Care April 2013 - Present
BMC HealthNet Plan March 2012 - April 2013
Harvard Pilgrim Health Care February 2009 - March 2012
Skills
Health Care Regulation,..., Employee Benefits, Health Insurance, Medicare, HIPAA, Medicaid, Customer Service, Healthcare Industry, Healthcare, Process Improvement
Education
Bridgewater State College
Telamon Insurance & Financial Network 2015 - Present
Borislow Insurance 2014 - 2015
McSweeney & Ricci Insurance Agency, Inc. 2010 - 2014
Blue Cross Blue Shield of Massachusetts 2008 - 2008
Harvard Pilgrim Health Care 2002 - 2008
Boston Mutual Life Insurance 1991 - 2002
Sun Life Financial 1985 - 1991
The Hartford 1983 - 1985
Skills
Employee Benefits, Insurance, Health Insurance, Life Insurance, PPO, Brokers, Managed Care, Health Care Reform, HMO, Health Savings Accounts, Group Insurance, Disability Insurance, Underwriting, Sales, COBRA, Stop Loss
Education
Bryant College
Bachelor of Science (BS), Business Administration and Management
Massachusetts Division of Insurance
Resident Individual Producers License, and Licensed Insurance Advisor (LIA)
Towers Watson February 2014 - Present
Harvard Pilgrim Health Care June 2009 - January 2014
Skills
Pharmacy Benefit..., Managed Care, Utilization Management, Pharmaceutics, Medicaid, Oncology, Medication Therapy..., Pharmacy, Pharmacy Automation, Pharmacists, Strategic Planning, Medicare Part D, Healthcare, Healthcare Management, Diabetes, Pharmaceutical Industry, Healthcare Industry, Disease Management, Medicare, Healthcare Consulting, Informatics, HIPAA, Healthcare Information...
Education
Cornell University
Leadership Certificate, Leadership Studies
Northeastern University
B.S./ RPh., Pharmacy and Allied Health Sciences
Harvard Pilgrim Health Care February 2013 - Present
Harvard Pilgrim Health Care April 2010 - April 2013
Harvard Pilgrim Health Care January 2009 - March 2010
Enterprise Rent-A-Car June 2008 - November 2008
Dillards January 2008 - May 2008
Central Connecticut State University August 2006 - December 2007
Skills
Business Analysis, Business Intelligence, Business Process..., SAS, SDLC, Requirements Analysis, Data Analysis, SQL, Management, Data Warehousing, Clinical Data Management, Requirements Gathering, Software Project...
Education
SAS Certified Advanced Programmer for SAS 9 2014 — 2014
SAS Certified Base Programmer for SAS 9 2008 — 2008
Central Connecticut State University 2006 — 2007
MS, Computer Information Technology
University of Mumbai 2000 — 2004
BE, Computer
Fallon Community Health Plan February 2012 - Present
LL Bean Outdoor Discovery School May 2011 - Present
LL Bean December 2008 - Present
LogixHealth October 2010 - February 2012
AthenaHealth December 2003 - February 2009
Neighborhood Health Plan August 2003 - November 2003
ValueOptions November 2001 - March 2003
Beacon Health Strategies November 1999 - October 2001
Harvard Pilgrim Health Care 1996 - 1999
Skills
Microsoft Excel, Project Management, Microsoft Word, Training, Manuals, Process Improvement, HIPAA, Customer Service, Data Analysis
Education
Bunker Hill Community College 1984 — 1988
A.S., Business Administration
Saugus High School 1981 — 1984
Harvard Pilgrim Health Care 2006 - Present
Brown Rudnick 2002 - 2005
Liberty Funds 1998 - 2002
Diepenbrock, Wulff, Plant and Hannigan 1994 - 1998
Ropes & Gray LLP 1987 - 1994
Skills
Mergers & Acquisitions, Corporate Law, Corporate Governance, Intellectual Property, Joint Ventures, Corporate Finance, Licensing, Healthcare, Investments, Financial Services, Real Estate, Finance, Commercial Litigation, Management, Mergers, Legal Research, Litigation
Education
Columbia University School of Law 1979 — 1982
JD, Business/Commerce, General
Rice University 1976 — 1979
BA, History
ezPay, LLC/ezNetPay, LLC (www.eznetpay.com) February 2013 - Present
Real Estate Fan Pages July 2012 - Present
DMCS August 2004 - February 2012
Augeo Consulting, LLC 2001 - 2004
Booz Allen Hamilton September 1995 - 2001
UnitedHealth Group August 1991 - July 1993
Harvard Pilgrim Health Care June 1989 - July 1991
Skills
Strategic Planning for..., Marketing, Process Improvement, Program Development, Culture Change, Market analysis and..., Organization structure..., Capability migration..., Change Management, Transformational..., Innovation Development, Quality Management, New Business Development, Customer Focused Design, Operational Safety,..., Human Capital..., Software as a..., Team Building, SaaS, Strategy, Leadership, Management, Business Development, Public Speaking, Strategic Planning, Consulting, Marketing Strategy, Program Management
Education
Northwestern University - Kellogg School of Management 1993 — 1995
Master of Business Administration (M.B.A.), Marketing, Strategy, Health Svc Mgt
Brown University 1985 — 1989
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Dowling Catholic
Dowling Catholic
Harvard Pilgrim Health Care March 2015 - Present
Wolf & Company, P.C. July 2011 - March 2015
Hasbro March 2011 - May 2011
Thompson Public Schools September 2010 - May 2011
Skills
IT Audit, Information Security, Information Technology, Risk Management, Information Security..., Leadership, GLBA, Application Security, Vulnerability Assessment, Social Engineering, ITGC, Business Continuity..., HIPAA, Cyber-security, SSAE 16, Data Privacy, SDLC, Visual Basic, Mobile Security, Oracle SQL, Disaster Recovery
Education
Bryant University 2007 — 2011
BS, Computer Information Systems
Towers Watson May 2011 - Present
Sharon L. Hardy & Associates, LLC 2008 - May 2011
Virtua Health September 2005 - June 2008
Harley-Davidson Motor Company 2000 - 2004
Ministry Health Care 1997 - 1999
Aurora Health Care 1995 - 1997
Harvard Pilgrim Health Care 1981 - 1995
Skills
Leadership Development, Employee Engagement, Organization, Organizational..., Organizational..., Executive Coaching, Talent Management, Change Management, Employee Training, Training, Strategy, Coaching, Human Resources, Organizational Learning, Management, Organizational Design, Business Development, Leadership
Education
International Coach Federation
PCC, Professional Certified Coach
California Institute of Integral Studies 1975 — 1977
MA, Integral Counseling & Psychotherapy
Tufts University 1970 — 1974
BS, Psychology
Cambria Solutions June 2010 - Present
Caltrans June 2010 - February 2013
SWRCB June 2010 - June 2010
Caltrans January 2009 - May 2010
British Petroleum October 2006 - December 2008
Wells Fargo 2005 - 2006
Harvard Pilgrim Health Care 2005 - 2005
Skills
Data Modeling, Business Analysis, Project Management, Microsoft SQL Server, Teradata, ETL, Business Intelligence, MS Project, IT Strategy, Requirements Gathering, SOA, Data Migration, Oracle, Dimensional Modeling, OLAP, UML, Web Services
Education
The University of Akron 2002 — 2004
MS, Information Systetms Management
Centennial College 2002 — 2002
Diploma, Microsoft Networking
The University of Findlay 2001 — 2002
MBA, eCommerce
GITAM 1996 — 1999
BBM, Marketing
Lawrence School, Lovedale
Kaiser Permanente August 2015 - Present
Harvard School of Public Health August 2012 - August 2015
Harvard Pilgrim Health Care January 2011 - June 2015
Fred Hutchinson Cancer Research Center June 2014 - September 2014
LFA Group August 2007 - August 2010
Prevention Institute August 2006 - August 2007
Lifespan January 2006 - August 2006
Skills
Epidemiology, Qualitative Research, Program Evaluation, Public Health, Research, Nonprofits, Public Policy, Spanish, Policy, Data Analysis, Stata
Education
Harvard School of Public Health 2010 — 2012
Master of Science (M.Sc.), Social and Behavioral Health
Brown University 2001 — 2006
BA, Latin American Studies; Comparative Literature
Harvard T.H. Chan School of Public Health
Universidad Autónoma de Madrid
Harvard Pilgrim Health Care June 2015 - Present
Wong Fleming, P.C. February 2011 - January 2013
Private Family August 2009 - April 2011
United States Senate May 2008 - July 2008
Connecticut Office of the Attorney General May 2006 - August 2006
Anthropologie February 2004 - December 2004
Skills
Project Management, IT Management, RFP Response Preparation, Business Development, CRM Training and..., Microsoft Office, Email Marketing, Vendor Contracts and..., Social Media, Brochure Design, Marketing Communications, Marketing Collateral..., B2B Marketing, Website Development, New Business Development, Social Media Marketing, Corporate Supplier..., Strategic Memberships..., Legal Marketing, Market Research, Marketing, Business Intelligence, Conference and Event..., Email Marketing..., Corporate Communications, Press Releases, Legal Document..., Law Firm Administration, Public Relations, Information Technology..., PowerPoint, Event Planning, Microsoft Excel
Education
Northeastern University 2014 — 2016
Master of Business Administration (MBA) Candidate
Bryn Mawr College 2003 — 2008
Bachelor of Arts (BA), Mathematics
Choate Rosemary Hall 1999 — 2003
Harvard Pilgrim Health Care November 2012 - Present
Fitchburg State University September 2008 - December 2012
AdvancingWellness September 2011 - November 2012
Kronos Optimal Health May 2010 - January 2012
Health & Fitness Franchise August 1995 - November 2007
Blue Cross Blue Shield of Massachusetts 2007 - 2007
Junior Achievement February 1990 - April 1994
Skills
Health Promotion, Wellness, Nutrition, Wellness Coaching, Fitness, Health Education, Coaching, Program Development, Public Speaking, Lifestyle, Mindfulness, Fundraising, Stress Management, Teaching, Meditation, Leadership, Employee Wellness, Wellbeing, Corporations
Education
Springfield College
MS
Clark University
MS
Pace University
BS
Organize to Energize June 2012 - Present
Harvard Pilgrim Health Care May 2014 - October 2014
BT Conferencing 2008 - 2010
BT Conferencing 2005 - 2008
BT Conferencing 2002 - 2005
BT Conferencing 2001 - 2002
Enigma 2000 - 2001
Education
Colgate University 1986 — 1990
BA, Political Science
Aetna April 2015 - Present
Advisory Services at Aetna Accountable Care Solutions July 2013 - Present
Aetna May 2012 - August 2012
Phreesia January 2012 - May 2012
Navigant Consulting August 2009 - June 2011
Analysis Group August 2007 - August 2009
Harvard Pilgrim Health Care 2006 - 2006
Skills
Financial Modeling, Financial Analysis, Management Consulting, Due Diligence, Mergers, Business Strategy, Market Research, Data Analysis, Strategy, Analytics, Biotechnology, Process Improvement, Competitive Analysis, Economics, CRM, Project Management
Education
Columbia University - Columbia Business School 2011 — 2013
Master of Business Administration (M.B.A.)
Washington University in St. Louis 2003 — 2007
Bachelor's Degree, Economics, Political science
Atrius Health April 2015 - Present
Partners HealthCare August 2012 - April 2015
Providence Public Schools August 2010 - June 2012
The Broad Center for the Management of School Systems July 2010 - June 2012
Harvard Pilgrim Health Care 2007 - January 2009
Harvard Vanguard Medical Associates 2006 - 2007
UnitedHealthcare 2004 - 2005
Oxford Health Plans 1997 - 2004
Ernst & Young 1995 - 1997
Skills
Financial Analysis, Change Management, Strategic Planning, Budgeting, Program Management, Healthcare, Process Improvement, Data Analysis, Business Strategy, Budgets, Financial Modeling, Management, Leadership, Business Development, Analysis
Education
Columbia University - Columbia Business School 1994 — 1995
MBA
William & Mary 1987 — 1991
BBA
Harvard Pilgrim Health Care February 2010 - Present
Skills
Executive Coaching, Organizational..., Performance Management, Customer Service, Sales, Time Management, Leadership, Recruiting, Career Counseling, Healthcare, Management, Employee Engagement, Staff Development, Employee Benefits, Onboarding, E-Learning, Strategic Planning, Career Development, Presentation Coaching, Talent Management, Program Development, Coaching, Team Building, Training, Leadership Development, Workshop Facilitation, Organizational..., Consulting, Benefits Administration
Education
Cambridge College 1998 — 2000
Masters, Education, Management, Diversity
Newbury College
Business Administration and Management, General
Erie County January 2012 - Present
Mark Poloncarz for Erie County July 2011 - December 2011
Kathy Hochul for Congress April 2011 - May 2011
Harvard Pilgrim Health Care 2010 - 2011
Andrew Cuomo 2010 August 2010 - November 2010
Institution of Civil Engineers January 2010 - April 2010
Skills
Grassroots Organizing, Community Organizing, Political Campaigns, Political Science, Community Outreach, Volunteer Management, Politics, Public Policy, Government, Political Consulting, Policy, Legislative Relations, Research, Policy Analysis, Legislation, Fundraising, Local Government, Legislative Research, Constituent Services, Nonprofits, Speech Writing, Public Speaking
Education
University of Wisconsin-Madison 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Government
City University (GB) 2010 — 2010
Political Science and Government
Dell Services August 2010 - Present
Dell Services August 2008 - August 2010
Dell July 2007 - June 2008
Travelocity September 2003 - March 2007
Harvard Pilgrim Health Care February 2002 - August 2003
Dell Perot Systems June 2000 - January 2002
Skills
Identity Management, Offshore Project..., J2EE, Oracle DBA, SQL Server 2005/2000, ETL, Teradata, SPML, Software Project..., Enterprise Architecture, Project Management, SDLC, Architecture, Java Enterprise Edition, Databases, SOA, Solution Architecture, Requirements Analysis, ITIL, Business Analysis, Integration, IT Strategy, Microsoft SQL Server
Education
College of Engineering, Trivandrum 1995 — 1998
Masters, Computer applications
Mahatma Gandhi University 1991 — 1994
Bachelors, Physics
Harvard Pilgrim Health Care May 2015 - Present
Harvard Pilgrim Health Care May 2015 - Present
YMCA Training, Inc. March 2015 - May 2015
Pinkberry Ventures, Inc April 2013 - August 2014
Cerebral Palsy of Massachusetts March 2011 - August 2011
Year Up March 2010 - February 2011
Shire Human Genetic Therapies August 2010 - January 2011
Skills
Management, Training, Microsoft Office, Leadership, Teamwork, Time Management, Customer Service
Education
Cambridge College 2010 — 2011
Bachelor of Science, Business Management
Grafton Career Academy 2009 — 2009
a Certificate, Hospitality/ Culinary Arts
American Business & Technology University June 2015 - Present
Metropolitan Boston Housing Partnership January 2013 - June 2015
American Career Institute July 2012 - January 2013
Harvard Pilgrim Health Care March 2010 - December 2010
West Corporation March 2009 - September 2009
Rent-A-Center July 2008 - January 2009
Brockton Public Schools February 2008 - May 2008
University of Phoenix February 2007 - February 2008
ADP August 2006 - February 2007
Nexgen Wireless, Inc. March 2005 - August 2006
Skills
Customer Service, Sales, Software Documentation, Research, Accounts Payable, Invoicing, E-commerce, Public Speaking, Finance, Merchandising, Event Planning, Higher Education, Admissions, Student Affairs, Training, Microsoft Office, Social Media, Resume Writing, PowerPoint, Leadership Development, Leadership, Management, Coaching, Social Networking, Recruiting, Staff Development, Public Relations, Fundraising, Interviews, Outlook, Facebook, Data Entry, Access, Policy, Budgets, Team Building, Teamwork, Microsoft Word, Social Media Marketing, Nonprofits, Program Development, Editing, Community Outreach, Teaching, Volunteer Management, Microsoft Excel, Organizational..., Marketing, Grant Writing, Time Management
Education
Bridgewater State College 2011 — 2012
B.S, Communications
Dean College 2001 — 2003
A.S, Communications
brockton high
Harvard Pilgrim Health Care June 2015 - Present
Philips Healthcare March 2004 - June 2014
Philips August 2001 - July 2003
Compaq Computer Corporation July 1998 - February 2001
Skills
Event Planning, Public Relations, Event Management, Marketing, Customer Service, Trade Shows, Marketing Communications, Product Development, Product Management, Cross-functional Team..., Sales, Medical Devices, Product Launch, Microsoft Office, Microsoft Office...
Education
Champlain College 1982 — 1983
Executive Assistant Certificate
ChopChop Magazine June 2015 - Present
Connecticut College August 2012 - May 2015
Taste Buds Kitchen May 2014 - August 2014
Harvard Pilgrim Health Care June 2012 - August 2013
Olympia Sports April 2010 - September 2012
Skills
Facebook, Fundraising, PowerPoint, Time Management, Social Media, Data Entry, Retail, Social Networking, Leadership, Research, InDesign, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Sales, Public Speaking, Teamwork, Outlook, Microsoft Access, Performing Arts
Education
Connecticut College 2011 — 2015
Bachelor of Arts (B.A.), Dance, Environmental Studies
The School for Field Studies/Center for Wildlife Management
Wildlife Management in Kenya & Tanzania
Scripps Health August 2010 - Present
Scripps Health August 2009 - July 2010
Harvard Pilgrim Health Care September 2007 - July 2008
Massachusetts General Hospital July 2004 - August 2007
Skills
California Registered..., Basic Life Support..., Advanced Cardiac Life..., NS/ONCC (Oncology...
Education
University of San Diego 2008 — 2010
Masters of Science in Clinical Nursing, Clinical Nursing, GPA 4.0
Colby College 2000 — 2004
Bachelor of Arts (B.A.), Psychology, GPA: 3.97/4.0, Class rank: 5 out of 489, Summa Cum Laude
Harvard Pilgrim Health Care November 1997 - Present
Education
Rivier College 1985 — 1987
MBA, Business Administration and Management, General
Bryant University 1980 — 1984
BSBA, Accounting, Magna Cum Laude
CVS Health 2005 - 2015
Blue Cross & Blue Shield of Rhode Island September 2004 - October 2005
Ocean Spray Cranberries April 2000 - August 2004
Harvard Pilgrim Health Care December 1998 - April 2000
Harvard Pilgrim Health Care June 1998 - December 1998
Harvard Pilgrim Health Care April 1992 - June 1998
Skills
Leadership, Medicare, Managed Care, Customer Service, Process Improvement, Hiring, Cross-functional Team..., Medicare Part D, Healthcare, Management, Strategic Planning, Budgeting, Call Centers, Pharmaceutical Industry
Education
Bryant University 1984 — 1991
Master’s Degree, Health/Health Care Administration/Management
Providence College 1980 — 1984
Bachelor’s Degree, Health/Health Care Administration/Management
TEKsystems June 2014 - Present
Intermec Technologies July 2012 - May 2014
Intermec Technologies Corp. August 2010 - July 2012
The Health and Wellness Institute June 2008 - August 2010
Modis May 2009 - April 2010
The Health and Wellness Institute November 2007 - June 2008
Smart Source Inc. October 2007 - November 2007
Astro-Med, Inc. March 2001 - July 2003
Neighborhood Health Plan of Rhode Island 1999 - 2001
Harvard Pilgrim Health Care August 1997 - December 1999
Skills
Leadership, Project Management, Troubleshooting, Training, Quality Assurance, Servers, VMware, Process Improvement, Information Technology, Customer Service, Vendor Management, Testing, Team Leadership, Cisco Technologies, Management, Program Management, Switches, Human Resources, Data Analysis, Cloud Computing, Business Analysis, Business Process..., Technical Analysis, Problem Solving, Communication Skills, User Experience (UX), Cloud Integration, End-to-End IT Service, Requirements Gathering, BRDs
Education
New England Institute of Technology
Community College of Rhode Island
New Horizons Computer Learning Centers
Instituto Platon High School 1987 — 1991
Bachelor of Science (B.S.) - Mathematics
Harvard Pilgrim Health Care December 2014 - Present
Argenta Advisors, Inc. September 2014 - December 2014
Blue Cross & Blue Shield of Massachusetts October 2003 - September 2014
Skills
Health Insurance, Insurance, Managed Care, Brokers, Employee Benefits, Health Savings Accounts, Claim, HIPAA, Underwriting, Account Management, Health Policy, Healthcare, Analysis, Customer Service, Medicare, Process Improvement
Education
Bridgewater State College 1996 — 1998
Bachelor of Arts, English and Communications with Writing Concentration
Massasoit Community College
Associates in Liberal Arts
Oxford - Provant April 2014 - July 2014
Prosumer LLC April 2007 - January 2014
Harvard Pilgrim Health Care 2005 - 2005
Blue Cross & Blue Shield of Rhode Island 2005 - 2005
Fresenius Medical Care 2001 - 2004
Fresenius Medical Care 2001 - 2004
Fresenius Medical Care 2001 - 2004
eBT eBusiness Technologie January 2000 - May 2001
Digital Equipment Corporation December 1984 - 1989
Digital Equipment Corporation December 1981 - November 1984
Skills
Team Building, Healthcare Information..., Business Analysis, Business Intelligence, Project Management, Program Management, Integration, Access, Requirements Analysis, Vendor Management, Visio, Process Improvement, MS Project, IT Management, SDLC, Business Process..., Software Documentation, SharePoint, Data Center, Databases, Analysis, Software Development, Management, Data Warehousing, SQL, PMP, IT Strategy, Software Project..., Pre-sales, Consulting, Disaster Recovery, ERP, Requirements Gathering, Agile Methodologies, Training, Information Technology, Resource Management, Leadership, CRM, Enterprise Architecture, Cross-functional Team..., Microsoft Office, Strategy, Enterprise Software, Business Process, Change Management, Customer Service
Education
Bryant University 2004 — 2004
Certificate of Project Management, Project Management, Pass
Bristol Community College 1974 — 1976
Associate of Science (A.s) 1976, Computer Programming/Programmer, General, 3
Tata Consultancy Services January 2014 - Present
Loblaw Companies Limited March 2013 - January 2014
Cognizant Technology Solutions March 2010 - February 2013
Thomson Reuters 2008 - 2009
John Deere 2007 - 2008
Harvard Pilgrim Health Care March 2006 - August 2007
Skills
Systems Analysis, QA Lead, User Acceptance Testing, Quality Center, Scrum, Business Analysis, Quality Assurance, SQL, JDA Forecasting and..., Regression Testing, Requirements Gathering, Data Migration
Education
California State University-Chico
MS, Computer Science
University of Pune
MBA, Finance
Harvard Pilgrim Health Care October 2012 - July 2014
Special Olympics August 2012 - October 2012
Sport 4 Socialisation May 2011 - August 2011
GOALS Haiti April 2011 - August 2011
East Providence School District September 2009 - May 2011
HHS Office of Disease Prevention and Health Promotion June 2010 - August 2010
Washington Scholars Fellowship Program June 2010 - August 2010
Camp Woodward June 2009 - August 2009
Skills
Proficient in Microsoft..., Working Knowledge of..., Public Health, Research, Microsoft Office, Program Management, Data Analysis, Nonprofits, Program Development, Community Outreach, Grant Writing, Public Speaking, Program Evaluation, Fundraising
Education
Johns Hopkins Bloomberg School of Public Health 2014 — 2016
Master's Degree, Global Disease Epidemiology and Control
Brown University 2008 — 2012
B.A., Community Health with Honors, Psychology, 3.6
Roland Park Country School
Harvard Pilgrim Health Care 2003 - Present
Hollmer Training Consulting September 2001 - May 2003
xchange 1999 - 2001
East Boston Neighborhood Health Center May 1997 - May 2000
Epic May 1995 - May 1997
Jewish Family Services of Buffalo 1988 - 1989
Skills
Coaching, E-learning, Classroom Instruction, Instructional Design, Instructor-led Training, Mentoring, Leadership Development, Public Speaking, Curriculum Development, Writing, Problem Solving, Microsoft Office, Training Delivery, PowerPoint, Teaching, Executive Coaching, Performance Improvement, Curriculum Design, Oracle E-Business Suite, Career Transitions, Resume Writing
Education
Columbia University in the City of New York 1988 — 1990
Master of Arts, History
Canisius College 1984 — 1988
B.A., History
Sun Life Financial December 2012 - Present
Harvard Pilgrim Health Care September 2005 - April 2011
Jones Lang LaSalle June 2002 - December 2007
Skills
Microsoft Office, Lotus Notes, Oracle Applications, Ovation, Economics, Customer Service, Member Relations, PowerPoint, Microsoft Excel, Microsoft Word, Mathematics, Claims Resolution, Citrix Metaframe, Medicare, Healthcare, Health Care Reform, Benefits Analysis, Insurance, Disability Insurance, Health Savings Accounts, COBRA
Education
Bridgewater State University
Bachelor of Science (B.S.), Economics
Rockland High School
Diploma
Harvard Pilgrim Health Care January 2014 - Present
Neighborhood Health Plan August 2013 - December 2013
Neighborhood Health Plan August 2011 - July 2013
Neighborhood Health Plan 2007 - August 2011
Partners HealthCare 2005 - 2007
Partners HealthCare 2002 - 2005
Harvard Pilgrim Health Care 1992 - 2001
Skills
Health Insurance, Healthcare, Financial Analysis, Hospitals, Managed Care, Medicaid, HIPAA, HMO, Healthcare Management, Data Analysis, Insurance, Process Improvement, Health Care Reform, Access, Analysis, Medicaid Managed Care, Healthcare Consulting, Healthcare Industry
Education
Colby College 1988 — 1992
Brown University January 2007 - Present
Brown University 2003 - 2007
Brown University September 1998 - 2003
Harvard Pilgrim Health Care July 1995 - 1998
L. G. Balfour January 1994 - July 1995
Herzog-Hart, Corp. 1991 - 1993
Augat Inc. 1978 - 1991
Skills
Databases, Microsoft SQL Server, Database Administration, VMware, SQL, Linux, Database Design, Database Admin, System Administration, Database Management, Scrum Master, Data Warehousing, Enterprise Software, Nonprofits, Programming, Networking
Education
Bryant University
BSBA, Computer Information Systems
Marble and Granite August 2007 - Present
Cammack LaRhette Consulting 2005 - 2007
Harvard Pilgrim Health Care November 1994 - September 2005
Boston College June 1990 - November 1994
Skills
Employee Benefits, Employee Relations, LOA, New Hire Orientation, Open Enrollment, Payroll, Group Medical, Disability Insurance, COBRA, Employee Education, Hiring Practices, Management Practices, Flexible Working, Flexible Spending..., Retirement Plans, Dental, Grant Management, Vendor Relations, Marketing Communications, Retirement Planning, New Hire Orientations, Compensation & Benefit, Onboarding, Executive Pay, 401k, Flexible Schedule, Compensation & Benefits, Team Building, Management, Human Resources, Performance Management, Leadership, Customer Service, Strategic Planning
Education
Bridgewater State College 1986 — 1990
Bachelor of Arts (B.A.), Organizational Communication, General
GE January 2013 - Present
GE Capital August 2010 - January 2013
Praxair, Inc. June 2000 - September 2010
Pepsi Bottling Group 1991 - 2000
Harvard Pilgrim Health Care February 1988 - October 1991
Pro Systems, Inc. February 1984 - February 1988
Skills
Data Warehousing, ETL, Integration, Acquisition Integration, Six Sigma, Business Process..., Cognos, Sarbanes-Oxley Act, Process Engineering, Vendor Management, Process Improvement, Business Process..., Business Intelligence, ERP, Management, Program Management, Business Analysis, Cross-functional Team..., SDLC
Education
Bryant University 1987 — 1992
MBA, Management
Rhode Island College 1984 — 1987
BA - Music Performance AS Computer Science
Cornerstone Group September 2005 - Present
UniitedHealthcare July 1999 - July 2005
Harvard Pilgrim Health Care March 1996 - July 1999
Skills
Health Savings Accounts, Healthcare, Benefits, Health, Managed Care, Health Care Reform, ERISA, Insurance, 401k, Disability Insurance, Employee Relations, Consumer Healthcare, Self-funded, HRA, Healthcare Industry, Flexible Spending..., Employee Benefits, Term Life Insurance, Employee Wellness, Sales, CRM, Human Resources
Education
Bryant University 1989 — 2000
MBA, BA, Marketing
Bishop Keough Regional High School 1981 — 1985
Middleboro Public Schools 2010 - 2013
Bridgewater Raynham School District 2011 - 2012
Boston Apparel Group March 2010 - March 2011
Talbots September 2007 - May 2008
Harvard Pilgrim Health Care February 2000 - September 2006
Apple Computer June 2003 - September 2003
Welch's January 1998 - February 2000
Brown Brothers Harriman & Co January 1995 - January 1997
Skills
Proofreading, Editing, Marketing, Software Documentation, Internal Communications, Fundraising, Nonprofits, Team Building, Training, Social Media, Publications, Public Speaking, Customer Service, Facebook, Blogging, Instructional Design, Microsoft Office, PowerPoint, Microsoft Word, Press Releases, Microsoft Excel, Event Planning
Education
Bridgewater State University 2014 — 2016
Master's degree
Clark University 1993 — 1995
BA
Cape Cod Community College 1991 — 1993
Associates
Dennis Yarmouth RHS 1983 — 1987
Harvard Pilgrim Health Care June 2013 - Present
EMD Serono, Inc. July 2012 - June 2013
CareerBuilder.com February 2010 - March 2012
Explorica December 2006 - October 2009
Explorica April 2006 - December 2006
Treasure Island April 2005 - February 2006
Treasure Island June 2004 - May 2005
TGI Fridays May 2002 - May 2004
The Bostonian Group December 2000 - January 2002
Skills
Spanish, Event Planning, Social Media, Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Sales, Social Media Marketing, Account Management, Social Networking, Public Speaking, Human Resources, Employee Training, Presentations, Training Facilitation, Microsoft Word, Event Management, Email Marketing, Strategic Planning, Outlook, Lotus Notes, Facebook, Training, Onboarding, Leadership Development, Trade Shows, Blogging, Applicant Tracking..., Team Building
Education
College of the Holy Cross 2000 — 2004
BA, Spanish
Universidad de Sevilla 2002 — 2003
Certificate, Spanish
Court of Master Sommeliers 2005 — 2005
Level 1 Certification
South Shore Mental Health June 2010 - December 2011
Harvard Medical School December 2009 - August 2010
BMC HealthNet Plan March 2007 - October 2009
Harvard Pilgrim Health Care 1995 - 2007
Chadwick's of Boston 1989 - 1994
Morse Shoe 1984 - 1988
Alfred Publishing Company 1980 - 1982
Skills
Interviews, Sourcing, Recruiting, Career Development, Coaching, Human Resources, Hiring, Temporary Placement, Management, Healthcare, Employee Relations, Time Management, Employee Benefits, Onboarding
Education
City University of New York-Herbert H. Lehman College
Process Matters, LLC. 2009 - Present
SMR Consulting, Inc. 2008 - 2009
Shepley Bulfinch Richardson and Abbott 2007 - 2008
Masco Services, Inc. 2006 - 2007
Calero (private) – formerly Veramark Technologies, Inc. (ticker symbol: VERA) 1997 - 2006
Harvard Pilgrim Health Care 1996 - 1997
Quest Technologies 1991 - 1994
Education
Cornell University 2009 — 2011
Bachelor of Science (BS), Hotel Administration
Wentworth Institute of Technology 1993 — 1996
Bachelor of Science (BS) Program, Computer Science
Proctor Academy 1982 — 1984
H.S. Deploma, General Studies
Lifespan.org 2000 - Present
Harvard Pilgrim Health Care October 1977 - December 1999
Skills
Healthcare Information..., Hospitals, Patient Safety, Healthcare Management, Healthcare, EMR, Healthcare Consulting, Medical Records, HIPAA, Medicare, Invoicing, Process Improvement, Inpatient, Revenue Cycle, Informatics, EHR, Customer Service, Management
Education
CCRI 1972 — 1973
Dental Assisting Certificate, Dental Assisting
Bristol Community College
ARRA HITECH GRANT Electronic Health Record Program, Clinician / Practioner Consultant Role
CCRI
Computer/Information Technology Administration and Management
Department of Population Medicine/Harvard Pilgrim Health Care Institute March 2015 - Present
Harvard Pilgrim Health Care May 2008 - Present
Skills
Relationship Management, Technology Management, Analysis, Management, Management Consulting, Healthcare Information..., Process Improvement, Change Management, Program Management, Strategic Planning, Business Analysis, Analytics, Data Analysis, Data Warehousing, Leadership, Start-ups, Business Intelligence, Team Leadership, Product Management, Consulting, Software Development, Business Process..., Integration, Project Planning, SDLC, Vendor Management
Education
Cornell University 1969 — 1974
PhD, Economics
Princeton University 1965 — 1969
AB, International Relations
Harvard Pilgrim Health Care October 2004 - Present
The Forum Corporation March 1997 - January 2003
The Forum Corporation March 1990 - March 1997
Word Jenny, Inc. April 1987 - March 1990
Skills
Application Architecture, Business Analysis, Metadata, Knowledge Management, Metadata Management, Data Architecture, Project Execution, Data Modeling, Group Facilitation, Data Warehouse..., Business Intelligence, Business Process..., Semantic Technologies, SOA, SDLC, Information Architecture, Architecture, Project Management, Software Project..., Master Data Management, Integration, Enterprise Architecture, Data Warehousing, Data Quality
Education
University of Michigan 1979 — 1981
MA, Journalism
College of the Atlantic 1973 — 1977
B.A. in Human Ecology, Field Biology
The Harwich Group, LLC April 2007 - Present
Neighborhood Health Plan of Rhode Island October 2003 - March 2007
Perot Systems Healthcare April 2003 - October 2003
Giga Information Group June 2000 - March 2003
Occupational Health + Rehabilitation December 1997 - June 2000
Harvard Pilgrim Health Care July 1989 - December 1997
Skills
Healthcare Information..., Medicaid, HIPAA, Management Consulting, Managed Care, Healthcare, Program Management, Process Improvement, Healthcare Management, Business Intelligence, Informatics, Strategic Planning, Medicare, Change Management, Healthcare Industry, Project Management
Education
Lesley University 1991 — 1993
MS
Bridgewater State University 1976 — 1980
BS
Neighborhood Health Plan 2002 - Present
Harvard Pilgrim Health Care 1987 - 2002
Skills
Healthcare Management, Healthcare, Hospitals, Utilization Management, Case Managment, Medicaid, Medicare, Managed Care, HIPAA, Healthcare Information..., Organizational..., Change Management, Provider Relations, Healthcare Consulting, Disease Management, Case Management
Education
Bryant University
MBA
Northeastern University
BS Nursing
Cerner Corporation August 2009 - Present
Kronos Incorporated March 2001 - January 2009
Infront Solutions 2000 - 2001
Harvard Pilgrim Health Care 1996 - 2000
National Health Laboratories 1993 - 1995
Antrim Corporation 1991 - 1993
Skills
.NET, Software Development, XML, Web Applications, Java, Agile Methodologies, Microsoft SQL Server, JavaScript, SQL, Software Design, Enterprise Software, Unix, Scrum, C#, Oracle, Access, Software Engineering, ASP, Visual Basic, Management, Web Services, Troubleshooting, VBScript, Crystal Reports, Programming, SDLC, JSP, Training, Databases, SSRS
Education
Clark University 1998 — 1999
Certificate, Computer Software
Central Methodist College 1987 — 1991
Bank of America June 2011 - Present
Bank of America-Merrill Lynch February 2010 - Present
Align Technology December 2007 - April 2010
Harvard Pilgrim Health Care March 2007 - November 2007
Houghton Mifflin Company August 2005 - March 2007
Perot Systems 2007 - 2007
Deloitte 2003 - 2005
TCS 2003 - 2005
Six Dee Telecom Solutions 2002 - 2003
Skills
TIBCO
Education
Carnegie Mellon Silicon Valley 2008 — 2010
Masters Software Management
Carnegie Mellon University 2008 — 2010
Jawaharlal Nehru Technological University 1998 — 2002
B Tech, CSE
Massachusetts School of Professional Psychology September 2005 - Present
Massachusetts School of Professional Psychology October 2003 - September 2005
Harvard Pilgrim Health Care August 1998 - October 2003
Value Behavioral Health Inc.(ValueOptions) January 1990 - August 1998
Education
Columbia University in the City of New York
Ph.D., Counseling Psychology
The Johns Hopkins University
M.P.H., Health Education/Organizational Health
MAHA April 2007 - Present
Qivana October 2012 - February 2013
MAHA 2008 - 2012
MAHA April 2007 - December 2009
Harvard Pilgrim Health Care 1997 - 2007
Skills
Credit, Customer Service, Foreclosures, Fundraising, Life Coaching, Public Speaking, Negotiation, Mortgage Lending, Loans, Community Development, Event Management, Analysis, Microsoft Excel, Community Outreach, Team Building, Leadership, Event Planning, Workshop Facilitation, First Time Home Buyers, Leadership Development, Interviews, Supervisory Skills, Management, Time Management, Volunteer Management, Training, Staff Development, Program Development, Conflict Resolution, Organizational..., Non-profit..., Program Evaluation, Career Counseling, Community Engagement, Crisis Intervention, Career Development
Education
Cambridge College 2001 — 2007
Psychology
Massachusetts Behavioral Health Partnership February 2014 - Present
Local health care organizations November 2012 - February 2014
Tufts Health Care Institute December 2008 - November 2012
Policy Studies Inc. March 2004 - December 2008
New England Public Health and Managed Care Collaborative 2001 - 2004
Harvard Pilgrim Health Care 1997 - 2001
Skills
Healthcare, Program Development, Healthcare Management, Non-profits, Grant Writing, Performance Improvement, Project Management, Content Development, Event Planning, Program Evaluation, Public Speaking, Nonprofits, Community Outreach, Fundraising, Public Health, Management, Program Management, Health Policy, Project Planning, Policy, Medicaid, Data Analysis, Managed Care, Healthcare Consulting, Healthcare Information..., Medicare, Healthcare Industry, Hospitals, Quality Improvement, Strategy, Informatics, Health Insurance
Education
Yale University - Yale School of Management 1987 — 1989
MBA
Cornell University 1981 — 1983
BS
Guilford College 1978 — 1980
Commonwealth of Massachusetts December 2008 - Present
JEN Associates April 2005 - December 2008
PSP, Inc. 2003 - 2005
Medstat October 1999 - January 2003
UMass Memorial Medical Center May 1996 - October 1999
Harvard Pilgrim Health Care June 1993 - May 1996
Skills
Analytics, Medicaid, CRM, EHR, Quality Assurance, Program Evaluation, Program Development, Data Analysis, Healthcare Management, Analysis, Project Management, Program Management, HIPAA, Project Planning, Healthcare Information..., Health Policy, Healthcare, Management
Education
Clark University
MHA, BA
Massachusetts General Hospital February 2011 - Present
Massachusetts General Hospital May 2009 - February 2011
Harvard Pilgrim Health Care April 2001 - December 2008
Harvard Pilgrim Health Care 1997 - 2001
Harvard Community Health Plan 1993 - 1997
Harvard Community Health Plan 1989 - 1993
Education
Bridgewater State University
M.Ed, Education
University of New Hampshire
BS, Phys Ed
Blue Hills Bank July 2015 - Present
RBS Citizens November 2011 - Present
For myself 2005 - 2013
RBS Citizens Group August 2010 - November 2011
Metropolitan Life Insurance Company February 2009 - August 2010
Met Life Auto & Home June 2008 - February 2009
CVS/Caremark June 2005 - June 2008
State Street Bank December 1997 - March 2005
Harvard Pilgrim Health Care March 1995 - December 1997
Fleet Bank 1993 - 1994
Skills
Succession Planning, Talent Management, Onboarding, Employee Engagement, Organizational..., Performance Management, Employee Relations, Deferred Compensation, Personnel Management, Organizational..., Recruiting, Talent Acquisition, Employee Benefits, Strategy, Change Management, Human Resources, Vendor Management, Organizational Design, Sourcing, Management, Leadership, Operations Management
Education
Northeastern University 1991 — 1994
MS, Human Resources Counseling
Bryant University 1986 — 1990
BS, Business Administration
Mission First Consulting 2015 - Present
AMG Educational Consultants 2003 - Present
Block & Co. September 1994 - Present
Temple Emanu-El, Marblehead, MA April 2010 - July 2012
Jewish Community Center of the North Shore October 2010 - May 2011
North Shore Teen Initiative March 2008 - June 2010
KS Frary and Associates 1994 - 2000
Harvard Pilgrim Health Care 1981 - 1992
Skills
Newsletters, Research, Non-profits, Event Planning, Editing, Nonprofits, Management, Microsoft Office
Education
Harvard Business School 1981 — 1983
MBA, Management
Colby College 1973 — 1977
B.A., Psychology
Marblehead High School 1969 — 1973
Optum - Life Sciences, UnitedHealth Group September 2015 - Present
Massachusetts Health Quality Partners April 2007 - May 2015
Decision Resources Group 2005 - 2007
Wellesley College Center for Research on Women 2000 - 2005
Harvard Pilgrim Health Care 1994 - 1996
Skills
Healthcare, Management, Data Analysis, Epidemiology, Biotechnology, Healthcare Information..., Leadership, Strategy, Clinical Research, Research, Health Policy, Public Health
Education
Brown Medical School 1989 — 1991
Masters of Science, Epidemiology
Wesleyan University 1982 — 1986
Bachelor of Arts, Science in Society Program
Harvard Pilgrim Health Care Finance and MarketingStratus Computer1985 - 1996
Skills
Marketing, Health Insurance, Managed Care, Healthcare, Marketing Communications, Marketing Strategy
Education
College of the Holy Cross 1980 — 1984
Art Institute of Atlanta July 2000 - 2013
Harvard Pilgrim Health Care 1995 - 2000
Education
Boston College 1997 — 1999
Masters, Sociology
Bryant University 1987 — 1995
Bachelors, Marketing
Boston Medical Center HealthNet Plan / Well Sense Health Plan November 2014 - Present
Boston Medical Center HealthNet Plan October 2007 - Present
Harvard Pilgrim Health Care March 1995 - October 2007
Massachusetts Department of Public Health, Office of Disability Prevention 1989 - 1991
Education
Northeastern University School of Law 1991 — 1994
J.D.
Yale School of Public Health 1983 — 1985
MPH, Health Administration
Connecticut College 1979 — 1983
Teradata Aster March 2014 - Present
Teradata February 2012 - March 2014
Autodesk, Inc September 2005 - October 2011
Harvard University September 1999 - September 2005
Harvard Pilgrim Health Care August 1997 - August 1999
Skills
SCRUM / Agile, QlikView, Business Objects, Siebel Analytics, Salesforce.com reporting, Requirements Gathering, Training Delivery, Salesforce.com, Business Intelligence, Siebel, Sales Presentations, Dashboard, Predictive Analytics, Enterprise Software, Data Analysis, Databases, Data Warehousing, Analytics, SQL, Big Data
Education
Southern New Hampshire University 2010 — 2014
Master of Business Administration (MBA), Global MBA
College of the Holy Cross 1991 — 1995
BA, Psychology
Miss Porter's 1989 — 1991
HS Diploma
Modern Legacy Solutions 2002 - Present
Procom 2009 - May 2015
Activant Solutions 2007 - 2008
Cameco May 2006 - November 2006
Harvard Pilgrim Health Care 2002 - 2006
Nortel 1995 - 2001
Westinghouse Electric Company March 1982 - May 1995
Education
Concordia University 1978 — 1980
Finance & management
College St Laurent 1976 — 1979
DEC, Management Information Systems, General
South Shore Mental Health January 2009 - Present
Neighborhood Health Plan April 2001 - May 2008
Harvard Pilgrim Health Care April 1991 - April 2001
harvard community health plan 1991 - 2001
Raytheon Missile Systems June 1986 - 1991
Skills
Employee Relations, Onboarding, Organizational..., Talent Management, Deferred Compensation, Recruiting, Performance Management, Human Resources, HRIS, Employee Engagement, Employee Benefits, Talent Acquisition, Succession Planning, Benefits Administration, Union Avoidance, Leadership, Training, Personnel Management, Strategy, Organizational..., FMLA, Career Development, Interviews, Workforce Planning, Labor Relations
Education
Cornell University 1982 — 1986
Bachelor of Science (BS), Labor and Industrial Relations
VHA New England September 2013 - Present
University of Massachusetts Lowell 2006 - Present
Yankee Alliance December 2005 - July 2013
Athol Memorial Hospital 2004 - 2005
Covenant Health Systems 1998 - 2004
Harvard Pilgrim Health Care March 1993 - December 1998
Skills
Clinical Research, Healthcare, Hospitals, Medicare, Program Management, Physician Relations, Managed Care, Healthcare Management, Healthcare Information..., HIPAA, Physicians, Acute Care, Performance Improvement, Healthcare Consulting, Quality Improvement, Healthcare Industry, Nursing, Data Analysis, Leadership, EHR, Informatics
Education
Clark University 1986 — 1988
MBA, General Management, Finance
Worcester State University 1979 — 1982
Bachelor of Science, Nursing, Natural Sciences
DST Customer Communications June 2012 - Present
Capital Fulfillment Group August 2005 - June 2012
State Street July 2003 - August 2005
Harvard Pilgrim Health Care November 1997 - June 2003
Skills
Visio, B2B, CRM, Project Management, Team Leadership, SQL, CSS, Process Improvement, Strategic Planning, Email Marketing, Microsoft SQL Server, Customer Service, HTML, SharePoint, Operating Systems, Vendor Management, Direct Marketing, Team Building, XML, Business Analysis
Education
Clark University 2000 — 2003
Dell July 2009 - Present
Viewpoint Consulting, Inc. April 1997 - July 2009
Millipore Corporation September 2008 - May 2009
Bose Corporation September 1999 - September 2008
Harvard Pilgrim Health Care August 1995 - March 1997
Honeywell DMC Services, Inc. December 1993 - August 1995
Meredith Management Corporation May 1992 - December 1993
Skills
Recruiting, Personnel Management, Succession Planning, Organizational..., Human Resources, Employee Engagement, Organizational Design, Talent Management, Onboarding, Performance Management, Employee Relations, Technical Recruiting
Education
Cambridge College
Masters, Education in Management
Keene State College
BS, Business-HR Concentration
Fidelity Investments February 1998 - Present
Harvard Pilgrim Health Care 1995 - 1998
Harvard Pilgrim Health Care February 1990 - June 1995
Allied Information Services June 1987 - February 1990
Jordan Marsh 1987 - 1990
Purity Supreme March 1986 - June 1987
Computervision October 1984 - 1985
Grant Thornton International May 1984 - October 1984
MTECH of New England May 1983 - May 1984
General Reinsurance March 1982 - May 1983
Skills
Business Analysis
Education
Boston University Metropolitan College 1992 — 1995
Certificate, Graduate Courses / Information Technology
Colgate University 1975 — 1979
ba, Economics, Philosophy
U Mass Medical Center April 2004 - September 2012
Harvard Pilgrim Health Care 2001 - 2007
Emerson College September 2000 - June 2001
Spaulding Rehabilitation Hospital June 1980 - July 1999
Education
University of Michigan 1970 — 1972
MS, Speech Pathology
City University of New York-Brooklyn College
Burgess Group, LLC April 2015 - Present
Harvard Pilgrim Health Care January 2012 - Present
WellPoint, Inc. February 2005 - December 2011
McKesson Health Solutions 1999 - 2005
Cambridge Health Economics Group 1994 - 1999
Skills
Healthcare Information..., Managed Care, Healthcare, Healthcare Industry, Medicare, Disease Management, Medicaid, Health Insurance, Health Policy, Healthcare Management, Informatics, Business Intelligence, HIPAA, Healthcare Analytics, HMO, Provider Relations, Pharmacy Benefit..., PPO, Medicare Part D, HEDIS, Quality Improvement, Healthcare Consulting, Network Development, Utilization Management, Health Care Reform
Education
Harvard School of Public Health 1992 — 1993
Master of Public Health (MPH), Health Care Management
Lesley University 1983 — 1986
Master of Arts (M.A.), Community Health & Education
Cornell University 1977 — 1981
Bachelor of Science (B.S.), Physiology & Anatomy
HealthTekPro Solutions, Inc. August 2010 - Present
Axiom Systems, Inc. January 1998 - August 2010
Harvard Pilgrim Health Care August 1994 - January 1998
LG Balfour October 1989 - August 1994
Previous May 1985 - December 1989
Skills
CRM, Healthcare, PMP, SDLC, HIPAA, EDI, Requirements Analysis, Visio, Business Intelligence, Process Improvement, SQL, Integration, Business Analysis, Healthcare Information..., Leadership, Data Warehousing, Requirements Gathering, Software Development, Software Documentation, Database Design, IT Strategy, SharePoint, Software Project..., Enterprise Architecture, Program Management, Software Implementation, Management, Consulting, Business Process, Vendor Management, Information Technology, Databases, Agile Methodologies, Disaster Recovery, Oracle, Systems Analysis, Microsoft SQL Server, Solution Architecture, SOA, Project Portfolio..., Business Process..., Business Requirements, Project Management, Enterprise Software
Education
Bryant University 1982 — 1986
BS Business Administration, Computer Information Systems
Coventry Health Care February 2009 - January 2010
Harvard Pilgrim Health Care September 2006 - September 2008
Skills
Health Insurance, Insurance, Customer Service, Call Centers, Claim, PowerPoint, Telephone Skills
Education
Bridgewater State University
Health Promotion
Anthem, Inc. March 2014 - Present
Beth Israel Deaconess Care Organization February 2012 - February 2014
Soeffing Associates May 2010 - January 2012
Health Dialog 2005 - 2010
Brockton Hospital 2002 - 2003
deNovis, Inc 2001 - 2002
Dash.com 2000 - 2001
Harvard Pilgrim Health Care 1997 - 1999
Harvard Pilgrim Health Care 1994 - 1996
South Shore Hospital 1988 - 1994
Skills
Healthcare Consulting, Business Development, Business Strategy, Marketing Strategy, Cross-functional Team..., Program Management, Product Development and..., Goverrnment Relations, Medicare, Medicaid, Managed Care, Healthcare Information..., Population and Disease..., Hospitals, Leadership, Negotiation, Strategic Planning, Disease Management, Healthcare, Strategy, Physicians, Management
Education
Cornell University
Bachelor of Science with Distinction, Biology
University of Michigan
MHSA, Hospital Administration
NHPRI October 2006 - Present
Harvard Pilgrim Health Care August 2001 - October 2006
Harvard Pilgrim Health Care June 2000 - August 2001
Skills
HIPAA, PPO, Hospitals, Managed Care, Healthcare Management, Health Insurance, Healthcare, Medicare, Medicaid, Analysis, Provider Relations, Healthcare Information..., Healthcare Industry, Health Policy, HMO, Disease Management
Education
Clark University 1990 — 1993
MBA, BA: Economics / Finance
EdVestors October 2010 - Present
AML Consulting September 2001 - July 2005
Mainspring May 2000 - September 2001
Harvard Pilgrim Health Care 1996 - 2000
Standard & Poor's July 1994 - July 1995
Skills
Non-profits, Healthcare, Nonprofits, Strategic Planning, Strategy, Financial Analysis, Finance, Program Management, Project Management, Leadership, Management, Budgets
Education
Yale University - Yale School of Management 1992 — 1994
MBA, Financial Analysis and Management
Colorado College 1985 — 1989
BA, Art History
Kent Place School 1981 — 1985
Harvard Pilgrim Health Care March 2015 - Present
Aetna August 2008 - March 2015
ConnectiCare 1992 - 2006
Skills
Health Insurance, Health Savings Accounts, Employee Benefits, Insurance, Underwriting, Disability Insurance, Fixed Annuities, Medicare, Managed Care, Brokers, Long-term Care, Life Insurance, Workers Compensation, Account Management, Term Life Insurance, Claim, Commercial Insurance, Health Care Reform, Property & Casualty..., Group Insurance, HMO, COBRA, Strategic Planning, Healthcare, Benefits Administration, Customer Service, Process Improvement, Team Building
Education
Central Connecticut State University
Business Marketing
VF Corporation January 2012 - Present
Timberland April 2008 - January 2012
The Timberland Company August 2005 - April 2008
Harvard Pilgrim Health Care 1989 - 1999
Dairygold June 1986 - March 1989
Skills
EDI, DB2, IBM iSeries, RPG, SDLC, Business Analysis, Requirements Analysis, Integration, SQL, Software Project..., Business Intelligence, Process Improvement, Visio, ERP, WebSphere MQ, FTP, Websphere, Cognos
Education
Cork Institute of Technology 1982 — 1986
Bachelor Of Science, Computer Applications
Blue Cross & Blue Shield of Rhode Island 1989 - Present
Harvard Pilgrim Health Care 2006 - 2009
Blue Cross Blue Shield of Massachusetts 2002 - 2006
Skills
Financial Analysis, Health Insurance, Financial Modeling, Financial Reporting, Process Improvement, Medicare, Access, Finance, Outlook, Data Analysis, SAS, Sarbanes-Oxley Act, Managed Care, Analysis, Healthcare Management, HIPAA, Disease Management, Healthcare Industry, Analytics, Business Analysis, Research, Software Documentation, Strategic Planning, Microsoft Excel, Healthcare Information...
Education
Bryant University 1985 — 1989
Bachelor of Applied Science (B.A.Sc.), Applied Actuarial Mathematics
Harvard Pilgrim Health Care August 2004 - Present
Massachusetts Eye and Ear Infirmary June 2001 - August 2004
Tufts Health Plan April 1996 - June 2001
Skills
Process Engineering, Budgeting, Excel, Business Process, Microsoft Excel, Microsoft Office, Management, Technical Writing, Analysis, Budgets, Vendor Management, Cross-functional Team..., Project Management, Leadership, Process Improvement, MS Project, Business Analysis, Healthcare, Microsoft Project, HIPAA
Education
Bridgewater State University
B.S.B.M, Accounting & Finance
Louisiana Public Health Institute November 2012 - Present
New York City Department of Health and Mental Hygiene May 2010 - October 2012
Harvard Pilgrim Health Care January 2010 - May 2010
Tufts University January 2010 - May 2010
New York City Department of Health and Mental Hygiene May 2009 - December 2009
City Harvest May 2009 - August 2009
Hospital for Special Surgery April 2005 - April 2008
Ellman International September 2004 - March 2005
Skills
Public Health, Nutrition, SPSS, Research, Program Development, Data Analysis, Program Evaluation, Health Education, Non-profits, Community Outreach, Health Promotion, Healthcare, Public Speaking, PowerPoint, Nutrition Education, Microsoft Office, Clinical Research, Program Coordination, Staff Management, Budget, SQL
Education
Cornell University
B.S., Human Biology, Health, & Society
Tufts University School of Medicine
M.P.H., Nutrition
Backworks Inc. June 2004 - Present
Harvard Pilgrim Health Care May 2002 - June 2004
Republican Leader's Office, State House, Boston, MA April 1998 - January 2002
Skills
Excel, Microsoft Office, Customer Service, Event Planning, Word, Medical billing and..., Accounts Receivable, Accounts Payable, Managing small business, Invoicing, Microsoft Excel, Office Management, Microsoft Word, Social Media Marketing, Healthcare, Budgets, Public Relations, Outlook, Social Networking, PowerPoint, Public Speaking, Windows, Access, Teamwork, Social Media, Process Scheduler, Leadership, Nonprofits, Account Management, Facebook, Payroll, Management, Therapeutic Massage, Administrative...
Education
Massasoit Community College 1992 — 1995
Associates, Communications
Bridgewater State University
Communications
Kaiser Permanente 2009 - Present
S&P Consultants June 2001 - Present
Harvard Vanguard Medical Associates 1995 - 2001
Harvard Pilgrim Health Care 1989 - 1995
Skills
HL7, Healthcare Information..., Medical Laboratory..., Epic Orders, LIS, Cerner Classic, Cerner Millennium, Core Database, PathNet Gen Lab, ePathLink, EHR, Charge Services, Automated Testing..., PowerChart, Integration, EMR, Website Design, Computer Graphics, Photoshop, Illustrator
Education
Harvard University
Bachelor of Science (in process), Extension Studies
Clark University
Masters Certificate, Computer Graphics & Web Design
Massachusetts Bay Community College 1979 — 1981
Associates in Science, Medical Technology
Commonwealth Medicine November 2013 - Present
Harvard Pilgrim Health Care Sr. Clinical AdvisorHarvard Pilgrim Health Care of New England/Lincoln2000 - September 2013
RIGHA/HCHP of NE 1984 - 2000
Skills
Managed Care, Disease Management, Medicaid, Data Analysis, Healthcare Information..., Leadership, Healthcare, Healthcare Management, Utilization Management, Medicare, Healthcare Industry, Health Policy, Healthcare Consulting, Provider Relations, Clinical Research, Health Insurance, HIPAA, Hospitals, Public Health
Education
Providence College 1998 — 2004
MBA, Business Administration
Northeastern University 1972 — 1974
Physician Assistant, Physician Assistsnt studies
College of the Holy Cross 1965 — 1969
BA English
Harvard Pilgrim Health Care 2011 - 2013
Harvard Pilgrim Health Care 2002 - 2011
Harvard Pilgrim Health Care 1998 - 2002
Harvard Pilgrim Health Care 1998 - 1998
Harvard Pilgrim Health Care 1994 - 1998
Harvard Pilgrim Health Care 1991 - 1994
The Foxboro Company 1972 - 1990
Skills
Employee Benefits, Process Improvement, Vendor Management, Managed Care, Health Insurance, Vendor Relationships, Retirement Benefits, Healthcare, Healthcare Industry, HIPAA, Retirement Plan..., Insurance, Human Resources, Disability Insurance, Benefits Administration, Management
Education
Northeastern University
Bachelor of Science (BS), Business Administration and Accounting
Bryant University
MBA Studies - 7 Courses Completed
Dell July 2000 - Present
Harvard Pilgrim Health Care July 1999 - Present
house-call-computers web design and support July 1998 - Present
House-Call-Computers January 1997 - Present
Captain John Boats June 1990 - September 1998
Skills
Healthcare Information..., Technical Support, Hardware, VPN, Process Improvement, Printers, Microsoft Operating..., Network Connectivity, Wireless Networking, Home Networking, Lotus Notes, Remedy Ticketing System, hipaa, coast guard licensed..., boat handling, Small Boat Operations, intercoastal boat..., Outstanding..., Interpersonal Savvy, Troubleshooting, Laptops, Healthcare, Computer Hardware, CompTIA A+
Education
Clark University 1998 — 1999
it certification program, pass
Massasoit Community College 1979 — 1981
Computer Science
DentaQuest September 2012 - Present
Harvard Pilgrim Health Care 1997 - 2012
Blue Cross and Blue Shield of Massachusetts 1993 - 1996
MetroWest Medical Center 1983 - 1993
Skills
Managed Care, Healthcare, Healthcare Information..., Healthcare Industry, Product Management, Management, Vendor Management, Strategic Planning, Analysis, Insurance, Program Management, Change Management, Medicare, Provider Relations, Health Insurance, Project Management, HIPAA, Healthcare Consulting, Disease Management, Clinical Research, Medicaid, Cross-functional Team..., Healthcare Management, HMO, Process Improvement, Network Development
Education
Clark University
Masters Health Care Administration
Colby College
B.A.
Henri Flikier A.C.S.W July 1999 - Present
Harvard Pilgrim Health Care February 1985 - July 1999
Family Services Inc. January 1979 - February 1985
Skills
Social Services, Personal Development, Psychotherapy, Mental Health Counseling, Couples Counseling, Family Therapy, Behavioral Health, Eating Disorders, Depression, Anxiety Disorders, Managed Care, Clinical Supervision, Nonprofits, Community Outreach, Public Speaking
Education
Simmons College School of Social Work 1977 — 1979
Master of Social Work (MSW), Clinical Social Work, Community Social Work
City University of New York-Brooklyn College 1974 — 1977
Bachelor of Science (BS), Psychology
Harvard Vanguard Medical Associates 2011 - Present
Harvard Vanguard Medical Associates 2008 - 2010
Harvard Vanguard Medical Associates 2006 - 2008
Harvard Vanguard Medical Associates 2000 - 2005
Harvard Pilgrim Health Care 1995 - 2000
Harvard Community Health Plan 1989 - 1995
Education
Bridgewater State University
BS, Computer Science
Intellichief LLC August 2013 - Present
West Bridgewater High School 2012 - 2013
Hanover Public Schools November 2011 - March 2012
William H. Galvin School September 2007 - September 2010
Sharon High School 2006 - 2007
Foxborough Regional Charter School 2004 - 2006
One Beacon Insurance April 2000 - February 2002
State Street 1999 - 2000
Polaroid 1998 - 1999
Harvard Pilgrim Health Care 1996 - 1998
Skills
Software Installation, Technical Support, Software Troubleshooting, Training, Windows Server, Microsoft Office, Remote Troubleshooting, Vendor Management, IBM Mainframe, Integration, TSO, Disaster Recovery, Classroom Management, OS/390, SMP/E, JES2, ISPF, SDSF, IDCAMS, IBM Utilities, SYSPLEX, Manipulatives, IEP, PECS, Enterprise Software, Software Documentation, Cross-functional Team...
Education
Cambridge College
M. Ed, Students with Moderate Disabilities
University of Hartford
MBA, Business, Management, Marketing, and Related Support Services
Harvard Pilgrim Health Care June 2008 - Present
Americare 2005 - 2008
Quincy Medical Center 1994 - 2000
Skills
Nursing, Healthcare Management, Healthcare, Hospitals, Home Care Management,..., Disease Management, Utilization Management, Case Managment, HEDIS, Clinical Research, Medicaid, Managed Care, Medicare, Health Education, Healthcare Information...
Education
Columbia University in the City of New York 1990 — 1991
Master's degree, Nursing Administration
Columbia Ubiversity 1980 — 1981
M. Ed., Nursing Administration
City University of New York-Hunter College 1966 — 1970
Bachelor of Science (BS), Registered Nursing/Registered Nurse
CVS Caremark Corporation September 2000 - Present
HealthDialog.com September 1999 - September 2000
Harvard Pilgrim Health Care October 1997 - September 1999
Private Healthcare Systems March 1995 - October 1997
MetLife HealthCare September 1992 - March 1995
Skills
Forecasting, Process Improvement, Budgets, Financial Analysis, Financial Modeling, Pharmacy Benefit..., Financial Reporting, Strategic Planning, PowerPoint, Analytics, Healthcare, Team Building, Microsoft Word, Accounting, Data Analysis, Leadership, Management, Analysis, Finance, Business Planning, Cross-functional Team..., Program Management
Education
Clark University 1996 — 1999
MBA, Finance
University of New Hampshire 1986 — 1991
BS, Health Management and Policy
Brant Rock Market September 2011 - November 2013
Harvard Pilgrim Health Care August 1990 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, HTML
Education
Colorado Technical University-Online 2013 — 2015
Associates in Business Administration, Business Administration and Management, General
Marshfield High School 1969 — 1973
Diploma, General Studies
Brown University April 2000 - Present
Harvard Pilgrim Health Care 1995 - 1999
Skills
Clinical Research, Medicine, Healthcare, Public Health, Medical Education, Internal Medicine, Pediatrics, Emergency Medicine, Health Education, Board Certified, Treatment, ACLS, BLS
Education
Northeastern University 1989 — 1991
Master of Health Professions , Physician Assistant Studies
Harvard University 1971 — 1972
Master of Arts in Teaching Science
Cornell University
Bachelor of Science (BS), BIology
ConnectiCare March 2006 - Present
Frisco ISD August 2001 - June 2005
Harvard Pilgrim Health Care December 1996 - March 1998
Skills
Managed Healthcare, Customer-focused, Team-oriented, Relationship-building..., Coaching Staff, Mentoring Of Staff, Cross-functional..., Training and Development, Research Information, Presentations, Team Development, Educational Workshops, Highly detail oriented, Oral and Written..., Responsiveness, Positive Can-do Attitude, Work in A Fast Paced...
Education
Texas Woman's University 1999 — 2001
Elementary Teaching certificate, Elementary Education and Teaching
Bridgewater State College
Bachelor of Science (BS), Industrial and Organizational Psychology
Dell May 2002 - Present
Perot Systems BPO May 1999 - June 2002
Harvard Pilgrim Health Care October 1995 - May 1999
Skills
Data Analysis, Workflow Management, Development Coordination, Technical Advisory, Amisys, Filemaker, Relational Data Modeling, Databases, Visio
Education
Clark University 1998 — 1998
n/a, Windows NT Server Administration
Stonehill College 1990 — 1994
Bachelor of Science (BS), Biology/Biological Sciences, General
Customer Service October 2004 - Present
Johnston school department May 1999 - Present
Harvard Pilgrim Health Care June 1979 - June 1999
Blue Cross & Blue Shield of Rhode Island June 1974 - February 1979
Skills
Knitting, Cooking, Baking, Motorcycle, Tattoo
Education
Bryant University 1975 — 1975
Smithfield High School 1970 — 1974