Harvard Pilgrim Health Care
Industry: Company
DescriptionHarvard Pilgrim Health Care is a not-for-profit health services company based in the New England region of the United States. CEO: Michael Carson Headquarters: Massachusetts, United States Chief medical officer: Michael Sherman Chief information officer: Deborah A. Norton Chief legal officer: Tisa Hughes Subsidiaries: Health Plans, Inc., HPHC Holding Corporation,
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Harvard Pilgrim Health Care Employees
University of West Florida August 2013 - Present
Florida Southern College August 2004 - June 2013
Stonehill College September 2001 - May 2004
Harvard Pilgrim Health Care May 1996 - July 1997
Skills
Student Affairs, Public Speaking, Event Planning, Research, Higher Education, Admissions, Community Outreach, Teaching, Academic Advising, Grant Writing, Non-profits, Public Relations, Social Networking, Nonprofits, Curriculum Design, University Teaching, Student Development, Staff Development, Marketing, Fundraising, Editing, Adult Education, Microsoft Office
Education
Southern Illinois University, Carbondale 1998 — 2001
Ph.D., Organizational Communication & Public Relations
Suffolk University 1995 — 1997
MA, Organizational Communication
Suffolk University 1991 — 1995
B.S., Public Relations & Advertising
Florida Southern College
Harvard Pilgrim Health Care July 2014 - Present
Dedham Savings June 2012 - July 2014
State Street Bank November 2007 - May 2010
Investors Bank & Trust October 2006 - November 2007
Investors Bank & Trust January 2006 - October 2006
State Street Bank August 2003 - January 2006
Education
Curry College 2006 — 2008
Masters, Business
Curry College 1999 — 2003
Bachelor, Business Management
Harvard Pilgrim Health Care March 1995 - Present
Partners HealthCare September 1992 - March 1995
Skills
Managed Care, Healthcare, Healthcare IT, HIPAA, Health Insurance, Insurance, Compliance, Healthcare Information..., Microsoft Office, Process Improvement, Medicaid, Healthcare Management, Health Policy, Provider Relations, Healthcare Consulting, Healthcare Industry, Hospitals, Employee Benefits, Revenue Cycle, EMR, EHR, Software Documentation, Data Analysis
Education
Framingham State University 1996 — 1998
Master of Arts, Health Care Administration
Framingham State University 1989 — 1992
Bachelor of Arts, Major: Sociology / Minor: Economics
St. Patrick's High School
Pacira Pharmaceuticals, Inc. November 2011 - Present
The Center for Wound Healing January 2011 - November 2011
Covidien January 2009 - January 2011
Reliant Pharmaceuticals 2003 - 2008
Abbott Laboratories 1990 - 2003
Addison Gilbert Hospital 1987 - 1990
Harvard Pilgrim Health Care 1981 - 1987
Skills
Hospitals, Pharmaceutical Sales, Cardiology, Urology, Pharmaceutical Industry, Sales Effectiveness, Medical Devices, Product Launch, Managed Care, Neurology, Diabetes, Endocrinology, Oncology, Gastroenterology, Hospital Sales, Clinical Trials, Dermatology, Pharmaceutics, Pharmacy, Pulmonology, Rheumatology, Sales Force Development, Sales Management
Education
Framingham State University 1983 — 1986
Masters, Heath Administration
Northeastern University 1976 — 1981
BS Pharmacy, Pharmacy
Tufts Health Plan October 2013 - Present
CeltiCare Health Plan of Massachusetts - Centene Corporation November 2009 - September 2013
New England Quality Care Alliance February 2009 - November 2009
Masspro November 2006 - January 2009
Harvard Pilgrim Health Care 2004 - 2006
Harvard Pilgrim Health Care 2000 - 2004
Harvard Pilgrim Health Care 1997 - 2000
Skills
NCQA, Population Health, Performance Improvement, Accreditation, HEDIS, Quality Management, E-health programs, CMS Project..., Healthcare Management, CAHPS, Health Promotion, Disease Management, Healthcare, Medicaid, Program Management, Physicians, Health Insurance, HIPAA, Managed Care, Healthcare Information..., Medicare
Education
Framingham State College
MA, Health Care Administration
Hartwick College
BSN, Nursing
Harvard Pilgrim Health Care February 2009 - Present
Fidelity Investments December 2005 - December 2008
CGI, Inc January 2005 - December 2005
Namasoft, Inc February 2001 - December 2005
deNovis, Inc October 2001 - October 2004
Bidders Edge, Inc February 2000 - February 2001
Eastman Kodak June 1989 - February 1992
Computervision Inc May 1985 - March 1989
Skills
Enterprise Architecture, SOA, Agile Methodologies, IT Strategy, Integration, Security, HIPAA, SDLC, Enterprise Software, IT Management, Software Development, Web Services, Application Architecture, Information Architecture, Business Analysis, Virtualization, Governance, Hibernate, Java Enterprise Edition, Health Insurance, Unix, Databases, Software Project..., Program Management, Data Warehousing, Architectures, Professional Services, Technical Leadership, Solution Architecture, Data Modeling, Distributed Systems, ESB, Vendor Management, Agile, Healthcare insurance, Strategy, Requirements Analysis, Management, Business Intelligence, PMP, Visio, Scrum, Cloud Computing, SaaS, Oracle, Real Time Fraud..., Predictive Analytics, Yoga, Mindfulness Meditation, Mindfulness Based...
Education
Cranfield University 1982 — 1984
MSc, Computational Geometry
London Metropolitan University 1979 — 1982
BSc in Combined Sciences, Computer, Statistics, Maths, Operational Research
Commonwealth Care Alliance September 2010 - Present
Total Benefits Communications LLC January 2010 - August 2010
Network Health November 2007 - December 2009
MultiPlan July 1999 - October 2007
Harvard Pilgrim Health Care January 1993 - July 1999
Publispana Inc, Brentwood, CA May 1991 - October 1992
Mayor's Office of Jobs & Community Services, Boston MA January 1987 - January 1989
Education
Emerson College 1990 — 1991
MA, Marketing
The University of Texas at Austin
BA, Government / History
Harvard Vanguard Medical Associates November 2013 - Present
Coretelligent February 2013 - September 2013
Sourcentra October 2012 - January 2013
Universal American / CHCS Services, Inc. (Senior Market Healthcare products & programs) August 2002 - July 2012
Fallon Community Health Plan October 1999 - March 2002
Staples, Inc January 1999 - October 1999
Harvard Pilgrim Health Care February 1993 - December 1998
Factory Merchants Malls, developer and operator of outlet malls October 1991 - February 1993
Westin Hotels & Resorts November 1988 - September 1991
The Resource Group, Inc. September 1986 - November 1988
Skills
Executive Level..., Project Management, Customer Service, Office Management, Travel Management, Heavy Calendaring, Handle Confidential..., Health Insurance, Medical Terminology, Event Planning, Minute Taking, Team-oriented, Autonomous, HIPAA, Outlook, Microsoft Office, Visio, Leadership, Software Documentation, Access, Process Improvement, Benefits Administration, Administrative..., Project Planning, Microsoft Word, Employee Benefits, Insurance, Executive..., HRIS, Analysis, Budgets, Human Resources, Management, Vendor Management, Recruiting, Employee Relations, Training, Microsoft Excel, PeopleSoft, Team Leadership, Team Building, Accounts Payable, Applicant Tracking..., System Administration, Interviews, Process Scheduler, Call Centers, PowerPoint, New Hire Orientations, Concur
Education
Northeastern University 1996 — 1998
Business Administration and Management, General
Dean College 1984 — 1985
Visual and Performing Arts
Harvard Pilgrim Health Care July 2015 - Present
McKesson Health Solutions July 2013 - April 2015
AliMed September 2010 - July 2013
AliMed March 2007 - September 2010
Staples April 2005 - 2007
Staples 1998 - 2005
MFS Investment Management 1996 - 1998
Skills
Product Management, Marketing Strategy, Marketing Communications, Internal Communications, Cross-functional Team..., Product Launch, Product Marketing, Account Management, Competitive Analysis, Team Building, New Business Development, Market Development, Sales, Strategic Planning, Marketing, Forecasting, Medical Devices, Product Development, Training, Business Strategy, Program Management, Advertising, Leadership, Market Research, Budgets, Sales Management, Management, B2B, Contract Negotiation, Negotiation, Strategy, Business Planning, Sales Operations, CRM, Sales Presentations, Lead Generation, Salesforce.com, Online Marketing, Direct Sales, Direct Marketing, Cold Calling, Pricing, Market Analysis, Sales Process, E-commerce, Manufacturing, Email Marketing, Business Development, Start-ups, Healthcare
Education
Endicott College 2006 — 2008
MBA, Business
University of Massachusetts at Lowell 1992 — 1996
Bachelors
Westborough High School 1989 — 1992
Pragmatic Marketing Certificate
Product Management
Northeastern University
Marketing Certificate, Marketing
Decision Resources Group March 2015 - Present
New England Research Institutes, Inc. (NERI) March 2014 - February 2015
Alzrisk Project (www.alzrisk.org) April 2011 - June 2014
Harvard Pilgrim Health Care July 2012 - March 2014
Harvard T.H. Chan School of Public Health September 2009 - September 2010
Harvard T.H. Chan School of Public Health January 2004 - January 2008
Skills
Disease Forecasting, Epidemiological Research, Metabolic Diseases, Infectious Diseases, Statistical Data..., Public Health, Epidemiology, Immunology, Molecular Biology, BSL2 and BSL3..., Microsoft Office, Teaching, PowerPoint, Microsoft Excel, Microsoft Word, Editing, Healthcare
Education
Harvard School of Public Health 2005 — 2008
Master of Science (MS), Epidemiology
Dartmouth College 1990 — 1994
BA, Biology Honors
Harvard Pilgrim Health Care April 2011 - September 2013
Blue Cross Blue Shield of Massachusetts July 2009 - February 2011
Harvard Pilgrim Health Care 2000 - 2009
Perot Systems 1997 - 2000
Skills
SDLC, Business Analysis, Process Improvement, Program Management, PMO, Requirements Analysis, IT Strategy, Enterprise Architecture, Vendor Management, Software Project..., PMP, Business Intelligence, Integration, Business Process, Business Process...
Education
Cornell University - Johnson Graduate School of Management 1994 — 1996
MBA, Finance, IT
Lafayette College 1982 — 1986
AB, Industrial Engineering
RoadmapMetrics Inc. January 2015 - Present
PerkinElmer March 2010 - July 2014
PerkinElmer January 2007 - March 2010
Harvard Pilgrim Health Care June 2005 - July 2006
SBC COMMUNICATIONS, INC. May 2001 - August 2004
LOCKHEED MARTIN 1999 - 2000
Skills
SAP, Agile Methodologies, Six Sigma, Financial Analysis, PPM 5.0, Scrum, Oracle, Corporate Finance, Business Operations, Project Portfolio..., Stage-Gate, Portfolio Management, Financial Modeling, Project Costing, Business Requirements, Requirements Gathering, PLM, Agile, SQL, SQL Server, PMP, Software Implementation, ERP design, Data Modeling, Database Design, Enterprise Architecture, Workflow Design, Workflow Solutions, Documentum, SAS, P&L Management, Cost Allocation, Financial Planning, Blueprinting, Functional..., Technical Specs, Final Cut Studio, SAP Netweaver, SQL*Plus, PHP, ERP, Product Lifecycle..., Software Development, Management, Project Management, Microsoft SQL Server, Product Management, Start-ups, Leadership, Consulting
Education
Northeastern University - Graduate School of Business Administration 2004 — 2006
MBA, Corporate Finance
Quinnipiac University - School of Business 1998 — 2001
Bachelor of Science, Computer Information Systems
Corporate
State Street January 2015 - June 2015
Harvard Pilgrim Health Care July 2014 - December 2014
1ClickTextbooks May 2010 - August 2013
The WhiteWave Foods Company April 2010 - February 2011
Eastern Mennonite University September 2006 - April 2007
Skills
Data Analysis, Process Improvement, RFP, Project Management, Communication, Team Leadership, Problem Solving, Financial Analysis, System Implementations, Cost Management, Inventory Management, E-commerce, Ebay Sales, HTML 5, CSS3, PHP, Microsoft Office
Education
D’Amore-McKim School of Business 2013 — 2015
Candidate for Master of Business Administration (M.B.A.)
Eastern Mennonite University 2005 — 2009
Bachelor of Science (B.S.), Biochemistry with a minor in mathematics
Harvard Pilgrim Health Care December 2014 - Present
Beachbody October 2014 - Present
Tufts University School of Dental Medicine August 2013 - June 2014
Tufts University School of Medicine June 2011 - June 2013
SSTAR 2009 - 2011
EVOLUTION Pilates and Nutrition 2009 - 2010
Assumption College January 2009 - 2009
Framingham State College January 2007 - 2009
Lahey Clinic September 2008 - December 2008
Massachusetts General Hospital July 2006 - 2008
Skills
Community Outreach, Teaching, Social Media, Nutrition, Non-profits, Event Management, Medical Nutrition..., Dietetics, Pediatrics, Nutrition Education, Public Health, Wellness, Microsoft Excel, Outlook, Project Management, Fundraising, Diabetes, Mental Health, Customer Service, Event Planning, Wellness Coaching, Health Promotion, Microsoft Office, Microsoft Word, Hospitals, Nutritional Counseling, Food, Program Management, Program Development, Data Analysis, Coaching, Strategic Planning, Clinical Research, Sports Nutrition, Health Education, Fitness, Exercise Physiology, Clinical Nutrition, Public Speaking, Prevention, Cooking, Cpr Certified, Healthcare, PowerPoint, Public Relations, Volunteer Management, Higher Education, Blogging, Research, Grant Writing
Education
Tufts University School of Medicine 2012 — 2014
Master of Public Health (M.P.H.), Public Health
Framingham State College 2006 — 2009
Bachelor of Science (BS), Dietetics/Dietitian
ARAMARK Healthcare January 2015 - Present
Westwood College 2010 - 2014
APL 2007 - 2009
Infor 2000 - 2007
SSA Global 2000 - 2007
Computer Associates, Inc and SSA Global 2000 - 2007
Harvard Pilgrim Health Care 1998 - 1999
Skills
HRIS, Succession Planning, Performance Management, Personnel Management, Union Avoidance, Taleo, Organizational..., Kronos, Training, Change Management, Ceridian, Employee Relations, Employee Benefits, Employee Training, Strategic Policy..., Strategic HR, Citrix, Applicant Tracking..., Coaching, Multi State, Multiple Sites, Conflict Resolution, HR Metrics, Human Resources, Talent Management, Recruiting, HR Project Management, HR Management, Career Counseling, Multi Tasking, SPHR, SHRM, Ceridian Payroll System, Payroll, FMLA, Workers Compensation, Safety, Screening Resumes, Negotiation, EEOC, Employment Law, iCIMS, Career Development, Talent Acquisition, Microsoft Office, Benefits Administration, Labor Relations, Employee Engagement, New Hire Orientations, Onboarding
Education
Eastern Illinois University
Master's Degree, Communications
Eastern Illinois University
Bachelor's Degree, Communications
Harvard Pilgrim Health Care March 2014 - Present
Harvard Pilgrim Health Care October 2010 - March 2014
Maximus Inc June 2009 - October 2010
Skills
Health Insurance, Medicare, Medicaid, Healthcare, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Fitness, PowerPoint, Microsoft Word, Data Entry, Sales, Employee Benefits, Access
Education
Fisher College 2013 — 2015
Certificate, Health/Health Care Administration/Management
Montego Bay Community College 1999 — 2001
Mt Alvernia High 1994 — 1999
Harvard Pilgrim Health Care 1982 - 2012
Harvard Pilgrim Health Care 1997 - 2008
Harvard Pilgrim Health Care 1990 - 1997
Skills
Facilities Management, Operations Management, Budgets, Process Improvement, Team Building, Facilities Operations, Change Management, Performance Management, Project Management, Contract Negotiation, Management, Strategic Planning, Program Management, Contract Management, Healthcare, Energy Conservation
Education
Emmanuel College 2009 — 2013
BSBA, Business Administration, 3.84
Mission High School 1978 — 1982
Marble Marketing February 2001 - Present
APW Wright Line May 2000 - February 2002
International Translation Solutions April 1999 - July 2000
Harvard Pilgrim Health Care January 1994 - November 1998
Skills
Graphic Design, Branding & Identity, Integrated Marketing, Creative Direction, Marketing Communications, Newsletters, Corporate Branding, Social Media Marketing, Direct Mail, Art Direction, Collateral, Advertising, Logo Design, Adobe Creative Suite, Brochures, Web Design, Corporate Identity, Marketing Strategy, Web Content, Creative Strategy, Brand Development
Education
Emerson College 1999 — 2000
M.A., Global Marketing Communication and Advertising
Northeastern University 1995 — 1997
A.S., Graphic Design
University of Massachusetts, Amherst 1985 — 1989
B.A., Communications
Complus Data Innovations, Inc. January 2012 - Present
IBM May 2009 - January 2012
Freelance / Independent (Consultant) December 2008 - April 2009
Wheaton World Wide Moving October 2008 - November 2008
IBM October 2005 - August 2008
State Street February 1998 - September 2004
John Hancock August 1996 - February 1998
Harvard Pilgrim Health Care March 1996 - July 1996
KCI - Kostecki Company Inc January 1994 - February 1996
Skills
Data Warehousing, Unix, Oracle, DB2, Databases, SQL, Data Modeling, SDLC, PL/SQL, ETL
Education
Florida Atlantic University 1995 — 1995
Business / Economics
Dutchess Community College 1987 — 1993
Computer Info Systems
Harvard Pilgrim Health Care June 2014 - June 2015
Akamai Technologies July 2011 - July 2013
JSoft Solutions Ltd. July 2010 - September 2010
Skills
Consulting, Project Management, Solutions Design, XML, CSS, HTML, Microsoft Office, Microsoft Excel, Requirements Analysis, SQL, PL/SQL, JavaScript, Mentoring New Hires, Linux, C, C++, Data Structures, Unix
Education
D'Amore-McKim School of Business at Northeastern University 2013 — 2015
Candidate for Master of Business Administration (MBA), Marketing
M.S. Ramaiah Institute of Technology, Bangalore 2007 — 2011
Bachelor's degree, Computer Science and Engineering
Harvard Pilgrim Health Care September 2013 - Present
Northeastern University - D'Amore McKim School Of Business September 2011 - December 2013
Harvard Pilgrim Health Care June 2012 - June 2013
Sumo Research Solutions June 2009 - September 2010
Patni Computer Systems February 2007 - June 2009
Skills
Strategy, Business Analysis, Business Strategy, Market Research, Project Management, Requirements Analysis, Business Intelligence, Entrepreneurship, Data Analysis, Program Management, Management, Change Management, Research, Business Development, Finance, Process Improvement, Analytics, Cross-functional Team...
Education
D'Amore-McKim School of Business at Northeastern University 2011 — 2013
Master of Business Administration (M.B.A.), Finance
Cummins College Of Engineering, Pune University.
B.E., Computer Science.
D.G.Ruparel (Mumbai)
Hsc, Science.
Maneckji Cooper Education Trust school (Mumbai)
ICSE 10th.
Harvard Pilgrim Health Care May 2015 - Present
Harvard Pilgrim Health Care August 2011 - May 2015
Harvard Pilgrim Health Care June 2010 - May 2011
Furman University 2007 - 2009
Furman University June 2008 - August 2008
Skills
Process Improvement, Data Analysis, Business Analysis, Analysis, Customer Service, Project Management, Quality Assurance, Management, Entrepreneurship, Cross-functional Team..., SDLC, Program Management, Business Intelligence, Access
Education
Northeastern University - Graduate School of Business Administration 2009 — 2011
MBA, FInance
Furman University 2005 — 2009
BA, Economics
Romain Rolland Foreign Language School 2004 — 2005
Northfield Mount Hermon School 2003 — 2004
Romain Rolland Foreign Language School 2000 — 2003
Veit Consulting January 2001 - March 2012
Consortium Health Plans 2003 - 2009
Towers Perrin March 1988 - December 2001
Towers Perrin January 1988 - January 2001
Towers Perrin March 1988 - December 2000
United States January 1995 - January 2000
John Hancock Health Plan 1981 - 1988
Harvard Pilgrim Health Care 1971 - 1975
Harvard Pilgrim Health Care 1971 - 1975
Skills
Healthcare, Strategic Planning, Nonprofits, Leadership, Healthcare Management, Program Development, Management Consulting, Policy, Business Strategy, Start-ups, Team Building, Strategy, Project Management, Project Planning, Management, Managed Care, Government, Change Management, Program Management, Process Improvement, Health Policy, Data Analysis, Organizational...
Education
Duke University 1965 — 1967
MHA, Hospital Administration
Duke University 1965 — 1967
MHA, Hospital Administration
University of Rochester 1960 — 1964
Psychology
Verna Myers Consulting Group 2008 - Present
Comma Williams Enterprises January 2000 - Present
Comma Williams Enterprises January 2000 - Present
CMG Associates 2011 - 2014
University of Massachusetts, Boston 2009 - 2009
Harvard Pilgrim Health Care February 1989 - December 1999
Walter E Fernald Development Center 1981 - 1987
Skills
Large Group Facilitation, Diversity Training, Leadership Development, Coaching, Team Building, MBTI, Organizational..., Instructional Design, Personal Development, Workshop Facilitation, Executive Coaching, Staff Development, Training, Employee Relations, Onboarding, Leadership, Performance Management, Management Development, Public Speaking, Career Development, Culture Change, Emotional Intelligence, Executive Development
Education
University of Massachusetts Boston 1983 — 1987
MEd, Instructional Design
East Stroudsburg University of Pennsylvania 1972 — 1976
Bachelor of Science (BS), Health & Physical Education
Harvard Vanguard Medical Associates October 2001 - Present
Harvard Pilgrim Health Care August 1998 - October 2001
Harvard Community Health Plan November 1996 - August 1998
Harvard Community Health plan May 1989 - November 1996
Skills
Cadence, Epic Systems, Software Documentation, HL7, Informatics, Ambulatory, Healthcare Information..., EMR, Prelude, Clinical Research, EHR, Healthcare Management, HIPAA
Education
Fitchburg State University 1985 — 1990
BS, Marketing
Competitive Edge Physical Therapy August 2014 - Present
Desta designs February 2014 - Present
Self-employed July 1996 - Present
Thrifty With Style December 2013 - January 2014
Harvard Pilgrim Health Care September 1996 - April 2000
Skills
Customer Service, Strategic Planning, Microsoft Office, Research, Leadership Development, Microsoft Word, Teaching, Coaching, Event Planning, Public Speaking, Team Building, Social Media
Education
Eastern Nazarene College 1992 — 1996
Bachelor's degree, Social Work
Bethel Park Senior High
bhr life April 2007 - Present
Fallon Community Health Plan April 2005 - April 2007
Harvard Pilgrim Health Care April 1994 - April 2005
Skills
Fundraising, Public Relations, Account Management
Education
Fitchburg State College 1981 — 1985
BS, communications media
DentaQuest July 2013 - Present
Harvard Pilgrim Health Care October 2009 - July 2013
Harvard Pilgrim Health Care Institute, Department of Population Medicine February 2008 - October 2009
Harvard Pilgrim Health Care August 2006 - February 2008
Skills
Call Center, Program Management, Team Building, Leadership, Management, Analysis, Recruiting, Budgets, Customer Satisfaction, Healthcare, Telecommunications, Process Improvement, Interviews, Policy, Data Analysis, Business Analysis, Cross-functional Team..., Training, Project Management, Customer Service, Strategic Planning, Team Leadership, Workforce Management, Call Centers, Performance Management, Strategy, CRM, Change Management, Collaboration, Vendor Management, Insurance, Health Insurance
Education
Curry College 2012 — 2014
Master of Business Administration (M.B.A.)
Westfield State College 2002 — 2006
Bachelor of Science (B.S.), Biology
Commonwealth of Massachusetts September 2014 - Present
Harvard Pilgrim Health Care November 2011 - August 2014
Harvard Pilgrim Health Care August 2010 - November 2011
Harvard Pilgrim Health Care March 2008 - August 2010
Skills
Detail oriented, Excellent analytical,..., Ability to manage time..., Learns new concepts..., Strong collaborative..., Copy Editing, Proofreading, Customer Service, Marketing, Healthcare, Management, Leadership, Microsoft Excel, Microsoft Office, Team Building
Education
Emerson College 2013 — 2013
Certificate, Copyediting
Eastern Nazarene College 2002 — 2007
Bachelor of Arts (B.A.), English/Writing
Sapient Global Markets January 2013 - Present
Harvard Pilgrim Health Care May 2011 - May 2012
Northeastern University January 2011 - April 2011
Straify Inc, now a part of Hewlett Packard Company May 2006 - April 2010
Skills
Data Analysis, Business Analysis, Statistics, Analysis, Analytics, Project Management, Cross-functional Team..., Financial Modeling, Program Management, Competitive Analysis, Business Intelligence, Process Improvement, Business Strategy, IT Strategy, Strategic Planning, Strategic Consulting, Business Development..., Software Project..., Software Engineering, Mathematics, Engineering, Healthcare, Healthcare Information..., Biotechnology, MBA, Management Consulting, Software Development, CRM
Education
D'Amore-McKim School of Business at Northeastern University 2010 — 2012
MBA, Finance
Indian Institute of Technology, Bombay 1999 — 2003
Bachelor of Technology, Chemical Engineering
Tiedemann Investment Group May 2015 - Present
Odeon Capital Group LLC June 2014 - May 2015
Brahma Management July 2013 - June 2014
Punchey April 2012 - April 2013
Harvard Pilgrim Health Care September 2010 - October 2011
Camacho Dental Association April 2009 - January 2011
The Roxy September 2009 - February 2010
Putnam Investments June 2009 - December 2009
Dynasty Models and Talent Agency September 2007 - September 2009
John Hancock Financial Services June 2008 - January 2009
Skills
Administrative Support, Research, Online Research, Excel, Microsoft Office, Word, Customer Relations, Analysis, Marketing Research, Presentation Development, Data Analysis, Expense Management, PowerPoint, Scheduling, Budget Tracking, Microsoft Excel, Process Scheduler, Microsoft Word, Administrative..., Customer Service, Budgets, Marketing, Social Media Marketing, Sales, Leadership, Time Management, Management, Training, Human Resources, Public Speaking, Event Planning, Outlook, Salesforce.com, Social Networking, Team Leadership, Marketing Communications, Social Media, Finance, Proposal Writing, Start-ups, Public Relations
Education
ESIC: Business & Marketing School 2010 — 2010
Finance, Spanish Language and International Finance
Northeastern University 2006 — 2010
BSBA, Finance, 3.24 in the School of Business (3.08 overall)
Harvard Pilgrim Health Care July 2015 - Present
Granite Telecommunications December 2012 - July 2015
Hannaford Bros. Co. November 2011 - December 2012
Boston's Weekly Dig January 2012 - July 2012
Skills
Customer Service, Leadership, Social Media, Facebook, Social Networking, Creative Writing, Microsoft Office, Microsoft Word, Microsoft Excel, Photoshop, Time Management
Education
Emerson College 2008 — 2012
Writing, Literature and Publishing, Writing, Literature and Publishing
Emerson College 2008 — 2012
Writing, Literature and Publishing, Creative Writing
HPHC January 2001 - Present
Harvard Pilgrim Health Care 2001 - Present
Beth Israel Deaconess Medical Center 1988 - 1997
Blue Cross Blue Shield of Massachusetts 1972 - 1986
Skills
Healthcare, Healthcare Information..., Healthcare Management, Process Improvement
Education
Eastern Nazarene College 1994 — 1996
BS, Business Administration
Lesley University
Health Care Administration, Masters Program
National WIC Association April 2015 - Present
George Washington University January 2012 - Present
National WIC Association September 2014 - April 2015
National WIC Association July 2011 - September 2014
Ruder Finn February 2011 - June 2011
Harvard Pilgrim Health Care June 2010 - February 2011
Tufts University January 2009 - January 2011
Johns Hopkins University June 2010 - December 2010
Tufts University September 2008 - September 2010
Community Food Security Coalition June 2009 - August 2009
Skills
Public Policy, Program Evaluation, Qualitative Research, Research, Public Speaking, Writing, Policy Analysis, Program Development, Public Health, Non-profits, PowerPoint, Health, Teaching, Grant Writing, SPSS, Sustainability, Nonprofits, Data Analysis, Event Planning, Community Outreach, Statistics, Literature Reviews, Health Education, Community Health, Healthcare, Health Communication
Education
Tufts University 2008 — 2010
Master of Science, Food Policy and Applied Nutrition Program, Policy and Economics Concentration
Tufts University 2008 — 2010
Master of Public Health, Health Services Management and Policy Concentration
Davidson College 2004 — 2008
Bachelor of Science, Biology
National University of Ireland, Galway 2006 — 2006
MEC August 2011 - Present
Sitaras, Inc. July 2008 - May 2011
Dunn & Overwith August 2008 - February 2011
Sappi Fine Paper 2007 - 2007
New England Sports Network January 2006 - July 2006
Mercer Investment Consulting March 1999 - April 2005
Harvard Pilgrim Health Care January 1987 - March 1998
Skills
Customer Service, Social Media, Event Management, PowerPoint, Leadership, Administrative..., Advertising, Event Planning, Public Speaking, Editing, Sales, Marketing, Management, Social Networking, Microsoft Word, Time Management, Public Relations, Facebook, Social Media Marketing, Online Marketing, Outlook, Market Research, Marketing Communications, Fundraising, Recruiting, Administrative..., Administration
Education
American Society for Training and Development 1994 — 1995
Certificate, Training
Southern Connecticut State University 1979 — 1983
Bachelor of Arts (B.A.), Speech Communications, Dean's List
Emerson College
Certificate, Advertising
Harvard Pilgrim Health Care August 2011 - Present
Harvard Pilgrim Health Care September 2009 - August 2011
Skills
Windchill 10, Arbortext, Oracle E-Business Suite, Microsoft Office, Microsoft Excel, SPSS, Visio, Managing Workflow, Project Coordination, Team Leadership, Operational Efficiency, Data Management, Reporting & Analysis, Business Analysis, Requirements Analysis, Requirements Gathering, Technical Requirements...
Education
Emmanuel College 2009 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sargent and Associates February 2014 - Present
Plus One Health Management, Inc. May 2009 - May 2014
Viridian Health Management August 2012 - August 2013
Massachusetts Institute of Technology-Community Wellness at MIT Medical April 2011 - June 2012
Hallmark Health/Mystic Medical Group September 2006 - November 2007
Blue Cross Blue Shield of Massachusetts March 2005 - September 2006
Harvard Pilgrim Health Care June 1996 - March 2005
Skills
Health Promotion, Wellness, Nutrition, Fitness, Medicine, Public Speaking, Nutrition Education, Wellness Coaching, Employee Wellness, Corporations, Fitness Training
Education
Framingham State College
Salem State College
Bachelor of Science
University of AZ-Center for Integrative Medicine 2013 — 2013
Nutrition and Cardiovascular Health
Michelle May, MD - Mindful Eating 2013 — 2013
Riverbend Community Mental Health July 2015 - Present
Core Benefits Group October 2014 - Present
Occupational Medical Consulting April 2013 - Present
Harvard Pilgrim Health Care March 2010 - March 2013
Center for Eating Disorders Management May 2011 - April 2012
Girls Incorporated April 2007 - May 2008
Skills
Counseling Psychology, Therapeutic Listening, Eating Disorders, Adolescents, Goal Setting, Weight Management, Customer Service, Mentoring, Youth Groups, Client Intake, Health Care Systems, Health Insurance, Mental Health, Wellness, Fitness, Wellness Coaching, Community Outreach, Case Managment, Teaching, Treatment, Healthcare, Nutrition, Managed Care, Healthcare Industry, Motivational..., Prevention, Software Documentation, Coaching, Health Education, Health Promotion, Staff Development, Behavioral Health, Group Therapy, Inspiring Teams, Nutritional Counseling, Psychology, Psychotherapy, Therapists, Stress Management, Solution Focused, Healthcare Management, Mental Health Counseling, Crisis Intervention, CBT, Program Development, Public Health, Program Evaluation, Social Services, Case Management, Conflict Resolution
Education
Eastern Nazarene College 2009 — 2012
Master of Science (M.S.), Marriage and Family Therapy/Counseling
Vanguard University of Southern California 2005 — 2008
Bachelor of Arts (B.A.), Psychology
New Hampshire Technical Institute 2002 — 2004
Liberal Arts and Sciences/Liberal Studies
Town of Weymouth December 2011 - Present
Network Plus 2005 - August 2011
Harvard Pilgrim Health Care 2003 - 2005
WORK inc 2001 - 2003
South Shore Mental Health 1996 - 2001
Skills
Vendor Management, Troubleshooting, Telecommunications, System Administration, Security, Program Development, Process Improvement, Organizational..., Microsoft Exchange, LAN-WAN, IT Operations, ITIL, Disaster Recovery, Data Center, Conflict Resolution, Community Outreach, Business Process..., Business Analysis, Active Directory
Education
Eastern Nazarene College 1991 — 1995
Bachelor of Science (BS), Psychology
Bon Secours Health System 2013 - Present
Bon Secours Health System 2005 - 2013
Bon Secours Health System 2001 - 2005
John Hancock Financial Services 2000 - 2001
Harvard Pilgrim Health Care 1990 - 2000
Skills
Healthcare Management, Healthcare, Hospitals, Governance, Higher Education, Executive Coaching, Healthcare Information..., EHR, Organizational..., Change Management, Health Care Ethics, Catholic Soical Teaching
Education
Fordham University
Bachelor of Arts (B.A.), Philosophy
The Catholic University of America
Master of Arts (M.A.), Religious Studies
The Johns Hopkins University - Carey Business School
Master of Science (M.S.), Organization Development
University of Toronto - University of St. Michael's College
Doctor of Philosophy (Ph.D.), Systematic Theology
Genzyme, a Sanofi company March 2015 - Present
Genzyme 2005 - March 2015
AAIPharma/MTRA 1997 - 2005
DSR Marketing Group 1996 - 1997
Charles River Hospital 1995 - 1996
Tufts Health Plan 1991 - 1995
Harvard Pilgrim Health Care 1988 - 1991
The Job Connection 1987 - 1988
Catholic Charitable Bureau 1986 - 1987
Skills
Biotechnology, Protocol Development, Clinical Trials, Observational Research, Patient Registries, Project Management, Business Process..., Team Leadership, Planning, Global Operations, Change Management, Clinical Research, Consultancy, Quality Management, Project Planning, Protocol, Observational Studies, Clinical Development, Regulatory Affairs, CTMS, EDC, Regulatory Submissions, GCP, FDA, Pharmaceutical Industry, Medical Devices, Lifesciences, Technology Transfer, Market Access, 21 CFR Part 11, Infectious Diseases, Therapeutic Areas, Clinical Data Management, Clinical Study Design, Clinical Operations, Cancer, Medical Writing, Vaccines, Pharmacovigilance, Clinical Monitoring, Hematology, ICH-GCP, CRF design, Life Sciences
Education
Massachusetts Institute of Technology - Sloan School of Management 2012 — 2014
Master of Business Administration (M.B.A.)
Framingham State University 1980 — 1984
BA, Sociology
Grifols March 2014 - Present
Novartis May 2013 - February 2014
Boehringer Ingelheim February 2011 - May 2013
Genentech September 2005 - January 2011
Quest Diagnostics January 2004 - September 2005
Harvard Pilgrim Health Care May 1993 - January 2004
Skills
Sales Operations, Managed Care, Rheumatology, Endocrinology, Pharmaceutical Sales, Sales, OB/GYN, Diabetes, Infectious Diseases, Market Analysis, Sales Presentations, Account Management
Education
Emmanuel College 1994 — 1998
Bachelors of Science, Business Administration
Neighborhood Health Plan May 2012 - Present
Weight Watchers January 2012 - Present
Tufts Health Plan 2006 - 2010
Blue Cross Blue Shield of Massachusetts 2005 - 2006
Harvard Pilgrim Health Care 1985 - 2005
Skills
Medicare, Healthcare Management, Managed Care, Health Insurance, HIPAA, Healthcare, Medicaid, Insurance, Employee Benefits, Data Entry, Leadership, Team Leadership, Training, Policy, Program Management, Management, Customer Service, Call Centers, Software Documentation, Access, Healthcare Industry, Community Outreach
Education
Millenium Training Institute 2011 — 2012
Certificate in Medical Administration - Coding and Billing
Emerson College 1990 — 2012
Bachelors, Communications
Wareham High School 1976 — 1977
High School Dipolma, Business
Eastern Nazarene College January 2010 - Present
Harvard Pilgrim Health Care September 2009 - Present
Harvard Pilgrim Health Care April 2005 - August 2008
Education
Eastern Nazarene College 2010 — 2012
Master of Science, Mental Health Counseling and Marriage and Family Therapy
Curry College 2004 — 2009
CSC's Healthcare Group January 2000 - 2002
Harvard Pilgrim Health Care 1995 - December 1998
Harvard Pilgrim Health Care 1992 - 1995
Jennings, Ryan, Federa & Company 1991 - 1992
Bankers Trust June 1990 - August 1990
North Star Substance Abuse Services 1987 - 1989
New England Baptist Hospital 1986 - 1987
Skills
Strategic Planning, Management, Management Consulting, Nonprofits, Coaching, Strategy, Marketing, Analysis
Education
The Tuck School of Business at Dartmouth 1989 — 1991
MBA
Dartmouth College 1982 — 1986
A.B.
Biogen April 2015 - Present
VHA Inc. June 2014 - April 2015
Harvard Pilgrim Health Care June 2013 - June 2014
Harvard Pilgrim Health Care July 2012 - June 2013
Harvard Pilgrim Health Care May 2011 - July 2012
Whitney Veigas July 2007 - May 2011
Skills
Project Management, People Skills, Management, Business Intelligence, Business Analysis, Thought Leadership, Strategy, Cross-functional Team..., Leadership, Strategic Planning, Analysis, Project Planning, CRM, Competitive Analysis, Data Analysis
Education
D'Amore-McKim School of Business at Northeastern University 2010 — 2012
MBA
Wellesley College 2003 — 2007
Bachelor of Arts (B.A.), Architecture
Accolade, LLC September 2011 - Present
WebMD May 2009 - September 2011
Focused Health Solutions November 2007 - May 2009
Matria Healthcare August 2004 - November 2007
Broadspire Inc. September 2001 - August 2004
NaviMedix April 2000 - September 2001
Harvard Pilgrim Health Care March 1990 - February 2000
Skills
Healthcare, Disease Management, Managed Care, Healthcare Information..., Healthcare Industry, Strategic Planning, Account Management, Employee Benefits, Healthcare Management, Product Management, Analytics, Process Improvement, New Business Development, Salesforce.com, Business Development, Call Centers, Management, Strategy, HIPAA, CRM, Program Management, Project Management, Contract Negotiation
Education
Northeastern University - Graduate School of Business Administration 1989 — 1991
Masters of Public Administration, Health Care
University of Massachusetts, Amherst 1984 — 1987
BA, Psychology
Jonathan Dayton Regional High School
ASCOA September 2011 - Present
ASCOA June 2006 - September 2011
Harvard Pilgrim Health Care September 2005 - June 2006
South Shore Wireless September 2003 - September 2005
Skills
Budgets, Financial Modeling, Microsoft Excel, QuickBooks, Healthcare, Financial Analysis, General Ledger, Process Improvement, Strategic Planning, Leadership, Management, Finance, Risk Management, Data Analysis, Mergers & Acquisitions
Education
Eastern Nazarene College 2004 — 2006
Bachelors of Science, Business Administration
Harvard Pilgrim Healthcare January 2003 - Present
Harvard Pilgrim Health Care February 2002 - December 2002
Skills
Managed Care, Health Insurance, Healthcare, Account Management, Salesforce.com, Sales, Medicare, Customer Service, Insurance, Marketing, Direct Sales, Strategic Planning, Employee Benefits, Social Media, Team Building, Event Planning, Marketing Communications, Leadership, Cold Calling, Healthcare Information...
Education
Eastern Nazarene College
Bachelor's Degree, Business
Holliston High School 1993 — 1995
Harvard Pilgrim Healthcare May 2014 - Present
Harvard Pilgrim Health Care October 2012 - May 2014
Legal Sea Foods at Legal Harborside June 2012 - March 2013
Drew University's Athletic Department September 2008 - May 2012
Legal Sea Foods at Legal Harborside June 2011 - August 2011
Legal Sea Foods's Catering Department June 2008 - August 2011
Cafe Pamplona June 2006 - June 2007
Skills
Strongly self-motivated, Highly detail oriented, Team Leadership, Planning/coordinating, Computer Proficiency, High Organizational..., Active Team Player, Food, Restaurant Management, Customer Service, Sales, Time Management
Education
Drew University 2008 — 2012
Bachelor's degree, Sociology
Milton High SCool
G.E.D
Westminster Unitarian Church August 2011 - August 2012
AmWINS Group May 2010 - August 2011
Dominion Diagnostics January 2009 - April 2010
Mastors and Servant December 2002 - April 2008
Brown University February 2002 - December 2002
Harvard Pilgrim Health Care September 1997 - February 2002
The Episcopal Church Foundation February 1995 - August 1997
Skills
Microsoft Excel, Microsoft Office, Health Insurance, Project Management, Nonprofits, Employee Benefits, Grant Writing, Fundraising, Outlook, Employee Relations, Program Development, Calendaring
Education
The Cambridge School of Culinary Arts 2000 — 2001
Chef Certificate, Culinary Arts/Chef Training
Dickinson College 1987 — 1991
BA, English
Westover School 1983 — 1987
HS Diploma
Fallon Health August 2014 - Present
Fallon Health January 2010 - August 2014
Neighborhood Health Plan July 2002 - January 2010
Neighborhood Health Plan September 1999 - June 2002
Harvard Pilgrim Health Care December 1990 - September 1999
Skills
Employee Benefits, Healthcare, Healthcare Management, Hospitals, Provider Relations, SDLC, Software Documentation, Insurance, Health Care Reform, Visio, Data Analysis, Vendor Management, Quality Assurance, Team Building, Health Insurance, Managed Care, Process Improvement
Education
Eastern Nazarene College
Associates, Business Management
Northeastern University
Bachelor of Science, Operations Technology
Prime Therapeutics April 2015 - Present
Prime Therapeutics May 2012 - April 2015
Harvard Pilgrim Health Care 2008 - 2012
Capital District Physicians' Health Plan 2005 - 2008
Skills
Certified Public..., Certified Management...
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1981 — 1983
Master of Business Administration (MBA), Banking, Corporate, Finance, and Securities Law
Dickinson College 1975 — 1979
Bachelor of Arts (BA), Political Science and Government
Akamai Technologies July 2015 - Present
FM Global May 2014 - Present
Harvard Pilgrim Health Care August 2007 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Team Building, Training, Access
Education
Eastern Nazarene College
Liberty University
Bachelor of Science (BS), Pyschology and Business
iBasis May 2015 - Present
Lahey Health June 2014 - May 2015
Earthlink Business April 2011 - February 2014
One Communications April 2007 - April 2011
Computershare 2001 - 2007
Computershare 1999 - 2000
Harvard Pilgrim Health Care 1993 - 1997
RR Donnelley 1990 - 1992
Skills
Team Building, Litigation, Mergers, Process Improvement, Litigation Management, Customer Service, Organizational..., Project Coordination, Highly detail oriented, Work Autonomously, Excellent Time..., Highly Reliable, Trustworthy, Mergers & Acquisitions, Contract Negotiation, Privacy Law, Telecommunications, Employment Law, Cross-functional Team..., Project Management, Negotiation, Corporate Law, Leadership, Management
Education
Dean College 1987 — 1989
A.S., Office Administration
Framingham South High School 1983 — 1987
Diploma, General Studies, Business
Harvard Pilgrim Health Care August 2013 - Present
eHealthInsurance April 2013 - August 2013
Genworth Financial March 2011 - April 2013
Fallon Community Health Plan March 2008 - July 2010
Palley Advertising 2001 - 2006
Skills
Health Insurance, Marketing Communications, Advertising, Public Relations, Insurance, Social Media Marketing, Social Media, Account Management
Education
Fitchburg State College 1986 — 1990
BS, Communications/Media
Exari Systems September 2010 - Present
Exari Systems September 2010 - Present
Equifax July 2008 - September 2010
Equifax June 2006 - June 2008
Equifax 2003 - June 2006
AGENCY.COM 1998 - 2003
Epsilon Data Management 1997 - 1998
Quadris Consulting 1996 - 1998
Harvard Pilgrim Health Care September 1994 - October 1996
SCOR September 1991 - September 1994
Skills
Professional Services..., Document Automation, Content Management, Database Marketing, EDI, Strategy, Leadership, Business Intelligence, Management, Integration, SaaS, Databases, CRM, Enterprise Software, Analysis
Education
Duke University 1983 — 1987
BS
Harvard Pilgrim Health Care September 2013 - Present
Harvard Pilgrim Health Care February 2012 - Present
Skills
Strategic Thinking, Business Communications, Team Motivator, Leadership, Team Building, Leadership Development, Management, Negotiation, Call Center, Process Improvement, Customer Service, Training, Recruiting, Operations Management, Coaching, Talent Management, Strategic Planning, Change Management, Analysis, Customer Satisfaction, Budgets, Cross-functional Team..., Marketing, Performance Management, Team Leadership, Organizational..., Vendor Management, Health Insurance, Medicare, Call Centers, Insurance, HIPAA, Sales Operations, Project Planning, Employee Benefits, Business Process..., Time Management, Business Process, Healthcare, Provider Relations, Medicaid, Business Analysis, Diversity & Inclusion, Managed Care, HMO, PPO, Network Development, Program Management, Claim, CRM
Education
Dale Carnegie 2014 — 2014
Certificate ,High Impact Presentation Training
Miller Heiman 2014 — 2014
Certificate, Miller Heiman Professional Sales Training
University of Phoenix 2005 — 2007
MBA, Business
Eastern University 2003 — 2005
Bachelor of Art, Organizational Management/Situational Leadership
Philadelphia Community College
Associate of Science, General Studies
Jillian B. Frank, Ph.D. August 1998 - Present
Harvard Vanguard Medical Associates September 1999 - July 2003
Harvard Pilgrim Health Care September 1998 - August 1999
Harvard Medical School July 1996 - June 1998
The Village Institute September 1994 - July 1996
Skills
Psychology, Clinical, Psychotherapy, Mental Health, Couples, Family Therapy, Clinical Research, Stress Management, Meditation, Clinical Supervision, Psychological Assessment, Relaxation, CBT, Adolescents, Therapists, Treatment, Behavioral Health
Education
Massachusetts Institute for Psychoanalysis, Inc. 1999 — 2000
Postgraduate Fellowship Program in psychoanalytic psychotherapy
Harvard Pilgrim Health Care 1998 — 1999
Postdoctoral Fellowship, Harvard Vanguard Medical Associates
Harvard Medical School 1996 — 1998
Internship and Postdoctoral Fellowship, Clinical Psychology/Behavioral Medicine, Beth Israel Deaconess Medical Center
Fairleigh Dickinson University 1991 — 1997
Ph.D., Clinical Psychology
Memorial Sloan-Kettering Cancer Center 1994 — 1996
Predoctoral internship in psycho-oncology
New York University 1985 — 1989
B.A., Psychology
The Miquon School
City Psych Wellness Group July 2012 - May 2013
UMass Club March 2009 - July 2012
Sheraton Ferncroft Hotel April 2007 - July 2007
Maternal Duties January 2001 - January 2007
Suffolk Construction April 1998 - September 2001
Harvard Pilgrim Health Care 1994 - 1998
Skills
Microsoft Office, Event Management, Hospitality, Event Planning, Customer Service
Education
Fisher College 1993 — 1994
Fashion Merchandising
Lynn Classical High 1989 — 1993
High School Diploma, College Prep
NextGen Healthcare Information Systems October 2011 - Present
FutureScripts May 2009 - October 2011
Casenet, Inc. November 2008 - October 2009
AmWINS Group Benefits May 2001 - August 2008
Occupational Health + Rehabilitation Inc. 1997 - 2000
Harvard Pilgrim Health Care October 1988 - February 1997
Skills
Writing, Marketing Strategy, Program Management, Marketing, Team Building, Team Leadership, Graphic Design, Product Management, Management, Customer Service, Strategic Planning, Healthcare, Budgets, Public Speaking, Brand Management, Lead Generation, Product Marketing, Account Management
Education
Spencer Institute 2013 — 2013
Certified Wellness Coach (CWC), Health and Wellness, General
Florida Institute of Technology 2010 — 2012
MBA, Health Care Management
University of Massachusetts, Amherst 1977 — 1979
BA, Psychology
Hampshire College 1975 — 1977
Division II, Humanities
Plexus Management Group, Inc. May 2014 - Present
Harvard Pilgrim Health Care August 2007 - April 2014
Fidelity Investments 2000 - 2007
Tweeter Home Entertainment Group January 2005 - May 2005
Market Data Corporation 1998 - 2000
Skills
Employee Benefits, Benefits Administration, Employee Relations, HRIS, Performance Management, Onboarding, Human Resources, Recruiting, Talent Management, New Hire Orientations, Organizational..., Employee Engagement, ADP Payroll, PeopleSoft, Payroll, HR Policies, Leadership Development, Succession Planning, Coaching, College Recruiting, Employment Law, Personnel Management
Education
Emmanuel College 2000 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.8
Curry College
Ohio Chemical Dependency Counselor Board August 2015 - Present
SummaCare December 2014 - Present
Daniel Bryant Youth and Family Treatment Center September 2013 - July 2014
Sanctuary psychiatric centers February 2013 - September 2013
The Bridge to Recovery May 2012 - January 2013
Recovery Road Medical Center November 2011 - May 2012
Wicked Good Dog January 2011 - June 2011
Harvard Pilgrim Health Care May 2005 - December 2010
Skills
Mindfulness, Psychotherapy, Family Therapy, CBT, Motivational..., Adolescents, Group Therapy, Dual Diagnosis, Young Adults, Excellent interpersonal..., Mindfulness-based..., Play Therapy, Self-esteem, Adolescent Therapy, Clinical Supervision, Individual Counselling, Stress Management, Post Traumatic Stress, Treatment of depression, DBT, Mental Health, Anger Management, Crisis Intervention, Grief Counseling, Therapists, Google Groups, Addiction Recovery, Body Image, Art Therapy, Child Therapy, Interventions, TF-CBT, Psychodynamic..., Life Transitions, Premarital Counseling, Psychological Assessment, Co-occurring Disorders, Mental Health Counseling, Trauma Therapy, Adjustment Disorders, Narrative Therapy, Anxiety Management, Suicide Assessment, Psychology, Behavioral Health, Motivating change and..., Helping those to help..., Advocate for healing..., Singing, arts therapy
Education
Eastern Nazarene College 2009 — 2012
Master's degree, Marriage and Family Therapy/Counseling
Curry College 2006 — 2009
Bachelor of Arts (B.A.), Sociology
American Cancer Society August 2000 - Present
KCSMA Foundation 2010 - 2010
Aetna, Inc December 1998 - August 2000
Prudential Health Care January 1998 - January 1999
Harvard Pilgrim Health Care May 1995 - January 1998
Ford Motor Company June 1994 - May 1995
Design Continuum 1983 - 1985
Ciba Corning 1983 - 1985
Skills
Health Systems Change, Strategic Planning, Relationship Cultivation, Health Systems, Leadership, Process Improvement, Management, Marketing Strategy, Non-profits, Product Development, Relationship Management, Market Analysis, Healthcare, Program Development, Volunteer Management, Fundraising, Data Analysis, Project Management, Nonprofits, Training, Team Building, Public Health, Strategy, Community Outreach, Public Speaking, Grants, Public Relations, Program Management, Grant Writing, Marketing, Business Development, Social Media Marketing, Event Planning, Organizational..., Leadership Development, Community Development
Education
D'Amore-McKim School of Business at Northeastern University 1993 — 1995
MBA, Strategic Marketing, Strategic Planning
Massachusetts College of Art and Design 1978 — 1984
BFA, Industrial Design
Harvard Pilgrim Health Care February 2013 - Present
Harvard Pilgrim Health Care September 2011 - January 2013
Skills
Healthcare, Managed Care, Health Insurance, Medicare, Healthcare Information..., Healthcare Industry, Healthcare Management, Commitment to Customer..., Medicaid, Employee Benefits, Customer Service, Health Reimbursement..., Health Savings Accounts
Education
Curry College 2006 — 2015
Bachelor of Arts (BA), Communication and Media Studies, Minor in Psychology
Harvard Pilgrim Health Care September 2013 - Present
Harvard Pilgrim Health Care February 2012 - August 2013
Harvard Pilgrim Health Care October 2009 - January 2012
Harvard Pilgrim Health Care January 2004 - November 2010
harvard pilgrim healthcare 2004 - October 2006
Skills
Healthcare Reimbursement, Hospital Reimbursement, Health Care Systems, Managed Care, Financial Analysis, Data Analytics, Excel models, Capitation, SAS, Trends, Health Insurance, Medicare, Leadership
Education
Northeastern University - Graduate School of Business Administration 2002 — 2004
Master of Business Administration (MBA), Finance, General, A-
University of New Hampshire 1993 — 1997
Bachelor of Science (BS), Occupational Therapy/Therapist, A-
Indiana University Research and Technology Corporation October 2014 - Present
Conner Prairie January 2010 - Present
Niederberger Ventures LLC March 2007 - Present
Thrive HDS, Inc. October 2013 - June 2014
Indiana Health Information Exchange February 2012 - September 2013
My Health Care Manager September 2009 - November 2010
WellPoint, Inc August 2004 - December 2006
Anthem, Inc. February 1999 - August 2004
Anthem, Inc. January 1997 - January 1999
Harvard Pilgrim Health Care November 1994 - December 1996
Skills
Leadership Development, Culture Change, Healthcare, Performing, Strategic Planning, Healthcare Information..., Program Management, HIPAA, Managed Care, Leadership, Process Improvement, Healthcare Management, Project Management, Team Building, EHR, Medicare, Change Management, Executive Management, Business Process..., Strategy, Vendor Management, Management, Cross-functional Team..., Governance, Coaching, Management Consulting, Start-ups, Operations Management, Networking, Business Analysis, Policy, Consulting, Mergers & Acquisitions
Education
D'Amore-McKim School of Business at Northeastern University 1984 — 1988
MBA
Simmons College 1978 — 1982
BS
Foxborough High School 1974 — 1978
Exeter Hospital April 2011 - Present
Leap Frog Apps, Inc. September 2010 - April 2011
FCC Environmental May 2008 - April 2011
Serasoft, Inc. July 1986 - April 2011
Siemens Water Technologies May 2004 - May 2008
US Filter (a Vivendi Water company) January 2000 - May 2004
Harvard Pilgrim Health Care May 1995 - December 1999
Osram Sylvania March 1986 - May 1995
Unitrode May 1984 - March 1986
Education
Daniel Webster College 2002 — 2004
Certificate, Webmaster Certificate
University of Southern Maine 1981 — 1984
Computer Science Studies
Rutgers University-New Brunswick 1971 — 1975
BA, Political Science
OneShield, Inc. June 2007 - August 2010
The Hanover Insurance Group July 2003 - February 2007
EquiServe March 2000 - June 2003
Harvard Pilgrim Health Care January 1997 - March 2000
Pratt & Whitney February 1995 - January 1997
Education
Eastern University 1981 — 1984
M.Div., Systems Counseling
Eastern University 1977 — 1980
B.S., Psychology, Education
Gordon College 1976 — 1977
Psychology
SPF Consulting October 2014 - Present
Harvard Pilgrim Health Care November 1990 - October 2014
Skills
Business Analysis, Project Management, SDLC, Process Improvement, Program Management, Agile Methodologies, Access, Change Management, Software Development, Data Analysis, Healthcare Information..., Cross-functional Team..., Healthcare, Management, Integration, New Business Development, Vendor Management, Strategic Planning
Education
Florida Institute of Technology 1986 — 1990
Information Technology
Neighborhood Health Plan March 2014 - Present
Harvard Pilgrim Health Care February 2004 - September 2013
Harvard Pilgrim Health Care December 2001 - February 2004
Harvard Pilgrim Health Care August 2001 - November 2001
Harvard Pilgrim Health Care July 2000 - July 2001
Harvard Pilgrim Health Care January 1998 - July 2000
Skills
Recruiting, Training, Coaching, Employee Benefits, Customer Service, Interviews, Call Centers, Time Management, Policy, Sales, Healthcare, Team Building, Process Improvement, Insurance, Leadership, Regulatory Affairs, Dependable Team Player, Creative Problem Solving, Customer Satisfaction, Healthcare Management
Education
Duquesne University 1988 — 1993
Bachelor of Arts (BA), English Literature
Duquesne University
Bachelor of Arts, English
Homesite Insurance July 2015 - Present
Homesite Insurance November 2014 - July 2015
Best Doctors March 2014 - November 2014
Syllogistic Management Solutions LLC September 2012 - March 2014
Harvard Pilgrim Health Care June 2011 - September 2012
Northeastern University September 2010 - August 2012
VHB\Vanasse Hangen Brustlin, Inc. June 2001 - May 2010
Boston Red Sox June 2001 - December 2001
Skills
Data Analysis, Business Analysis, SharePoint, Analysis, Microsoft Office, Product Management, PowerPoint, Microsoft Excel, Research, HTML, Social Media, SQL, Databases, Access, Visio, Program Management, SDLC, MS Project
Education
D'Amore-McKim School of Business at Northeastern University 2010 — 2012
MBA, Operations & Supply Chain Management
Northeastern University 1999 — 2004
BS, Computer Technology
Harvard Pilgrim Health Care February 2012 - Present
Harvard Pilgrim Health Care March 2008 - January 2012
Cross Country Healthcare, Inc. February 2005 - March 2005
SQL *Wizard, Inc. September 2002 - February 2004
Information Technology Solutions International (ITS) January 2002 - September 2002
Bayan Telecommunications Incorporated May 1999 - September 2001
Skills
Oracle, Databases, SQL, Microsoft SQL Server, PL/SQL, Business Process, DB2, Oracle Reports, Performance Tuning, System Testing, Stored Procedures, Toad, Analysis, PeopleSoft, SDLC, Business Analysis, Requirements Gathering, Requirements Analysis, Oracle Forms, User Acceptance Testing
Education
De La Salle University 1994 — 1998
BS Computer Science, Information Technology
St. Scholastica Academy Marikina 1990 — 1994
Secondary (Highschool)
US Acute Care Solutions September 2015 - Present
UnitedHealthcare January 2013 - Present
UnitedHealthcare June 2005 - December 2012
OGM, Ltd January 1999 - June 2005
UtiliMED, Inc. October 1995 - January 1999
UnitedHealthcare of Ohio 1992 - 1995
Harvard Pilgrim Health Care 1989 - 1992
Skills
HMO, Healthcare, Executive Management, Health Insurance, Network Development, Healthcare Management, Strategic Planning, Provider Relations, Healthcare Information..., Medicaid, Medicare, Hospitals, HIPAA, Strategy, Healthcare Industry, Physicians, Health Policy, Healthcare Consulting
Education
Harvard Business School 1986 — 1988
MBA, Marketing, Operations
Denison University 1979 — 1983
BA, Economics & Political Science
Masy BioServices July 2014 - Present
CCS Presentation Systems January 2011 - July 2014
CCS Presentation Systems September 2010 - January 2011
NRT Insurance Agency, Inc. July 2008 - September 2010
Brigham and Women's Hospital February 2008 - July 2008
Harvard Pilgrim Health Care June 2007 - December 2007
Images and Details January 2007 - May 2007
WBCN May 2006 - September 2006
Skills
Marketing Communications, Event Planning, Social Media, Kentico, Marketing, Social Media Marketing, Trade Shows, SEO, Training, Marketing..., Newsletters, Writing, Adobe Creative Suite, Customer Service, Advertising, Google Analytics, SEM, Management, Microsoft Excel, Microsoft Access, Constant Contact, Newsletter Design, Promotions, Creative Writing, Feature Writing, Communications Planning, Microsoft Publisher, Collections, QuickBooks, Website Development
Education
Fairfield University 2003 — 2007
Bachelor of Science, Communications
Stay at Home October 2003 - Present
Verilytics, Inc January 2000 - June 2001
Harvard Pilgrim Health Care 1994 - 2000
Education
Duke University - The Fuqua School of Business 1990 — 1992
MBA
University of Notre Dame 1984 — 1988
BBA
Fidelity Investments October 2012 - Present
Fidelity Investments July 2011 - September 2012
Fidelity Investments September 2003 - June 2011
Fidelity Investments January 1998 - August 2003
Harvard Pilgrim Health Care 1992 - 1995
Aetna Capital Management 1988 - 1990
Skills
Marketing Strategy, New Business Development, Business Planning, Investments, Retirement Income, Angel Investing, Strategic Planning, Strategy, Competitive Analysis, Product Management, Market Research, Market Analysis, Marketing
Education
The University of Chicago Booth School of Business
MBA
Fairfield University
BA, Economics
Harvard Pilgrim Health Care May 2014 - Present
LoJack Corporation April 2012 - November 2013
Sun Life Financial 1998 - 2011
Skills
Leadership, Process Improvement, Call Center, Project Management, Team Building, Performance Management, Call Centers, Software Documentation, Management, Quality Assurance, Vendor Management, Customer Service, Business Analysis, Cross-functional Team..., Change Management
Education
Dean College
Sun Life Financial February 2001 - Present
Harvard Pilgrim Health Care October 1996 - February 2000
Education
Eastern Nazarene College 1991 — 1995
BA, History
John Snow, Inc 1997 - Present
John Snow, Inc. (JSI) 1997 - Present
Valley Regional Healthcare 1992 - 1997
Dartmouth Hitchcock Medical Center 1990 - 1992
Harvard Pilgrim Health Care 1984 - 1990
Harvard Community Health Plan 1984 - 1990
Skills
Public Health, Healthcare, Program Management, Health Policy, Physicians, Hospitals, Clinical Research, Mental Health, Start-ups, Emergency Management, Healthcare Information..., Healthcare Management, Program Evaluation, Healthcare Consulting, Data Analysis, Program Development, Nonprofits, Grant Writing
Education
Dartmouth College 1980 — 1984
BA, Psychology
University of New Hampshire -- Peter T. Paul College of Business and Economics 1994 — 1996
MBA, Business Administration
Newport High School
Seniorlink-Caregiver Homes October 2011 - Present
Beacon Health Strategies March 2010 - October 2011
Commonwealth of Mass January 2007 - March 2010
Private Health Care Systems 2001 - 2007
Multiplan 2001 - 2007
Private Healthcare Systems 2001 - 2007
Harvard Pilgrim Health Care 1993 - 2001
Skills
Provider Relations, Managed Care, Credentialing, Healthcare, Leadership, HIPAA, Customer Service, Medicaid, Medicare, Management, Change Management, Network Development, Healthcare Industry, Healthcare Consulting
Education
Eastern Nazarene College 1997 — 1999
BA, Management
Rutland Regional Medical Center May 2015 - Present
Rutland Regional Medical Center August 2013 - Present
Rutland Regional Medical Center September 2009 - Present
Office of Public Defender Vermont February 2009 - June 2009
Keane, Inc. - NTT DATA May 2008 - January 2009
Blue Cross and Blue Shield of Vermont February 2006 - March 2008
Eclipsys Solutions September 2002 - January 2006
Harvard Pilgrim Health Care 1990 - 2002
United States Air Force December 1987 - May 1990
Skills
Managed Care, Healthcare Information..., Healthcare, HIPAA, Healthcare Management, Hospitals, Troubleshooting, Insurance, Management, Analysis, Project Management, Employee Benefits, Requirements Analysis, Contract Negotiation, Change Management, SDLC, Research, Cross-functional Team..., Quality Assurance, Training, PMO, Policy, SharePoint, Visio, Software Documentation, Business Requirements, Health Insurance, Integration, Microsoft Word, Budgets, Leadership Development, Microsoft Office, Employee Relations, Vendor Management, Software Implementation, Business Analysis, PowerPoint, Customer Service, Databases, Requirements Gathering, Organizational..., Coaching, Microsoft Excel, Business Process, ERP, Outlook, PMP, Nonprofits, Recruiting, MS Project
Education
Suffolk University Law School 1994 — 1998
Juris Doctor, Law
Emmanuel College 1990 — 1993
BS, Health Care Administration
Blue Cross Blue Shield of Massachusetts 2014 - Present
MultiPlan 2013 - 2014
Gardner Resources Group 2013 - 2013
Neighborhood Health Plan 2007 - 2013
Private Healthcare Systems 2001 - 2007
Arbella Insurance Group 1998 - 2001
Harvard Pilgrim Health Care 1996 - 1998
Pilgrim Healthcare April 1988 - September 1996
Thrivent Financial for Lutherans 1987 - 1989
Skills
HIPAA, SDLC, Healthcare Information..., Healthcare, Process Improvement, SharePoint, Business Analysis, Software Documentation, Vendor Management, Visio, Project Management, Integration, Requirements Analysis, Analysis, Leadership, Project Planning
Education
Emmanuel College
Bachleor of Science, Business Administration, 3.87
Dana-Farber Cancer Institute September 2014 - Present
Sun Life Financial February 2014 - August 2014
Harvard Pilgrim Health Care February 2013 - February 2014
Acushnet Company May 2002 - March 2005
Quadrant Software, LLC October 2000 - April 2002
Skills
Employee Benefits, Benefits Administration, HRIS, Human Resources, HR Policies, Compensation Strategies, Compensation Review, Compensation Structures, Compensation
Education
Lesley University 2000 — 2002
MS, Management
Fairfield University 1992 — 1996
BA, Psychology
COVIDIEN LLP November 2014 - March 2015
Covidien April 2014 - November 2014
Boston Scientific October 2003 - April 2013
Codman & Shurtleff Inc, a Johnson & Johnson Company October 2001 - October 2003
Harvard Pilgrim Health Care September 1998 - October 2001
Beth Israel Deaconess Medical Center September 1995 - October 1998
Boston Children's Hospital September 1991 - October 1993
Brigham and Women's Hospital September 1978 - September 1991
Mary Hitchcock Memorial Hospital June 1977 - September 1978
Education
Lesley University
Masters of Science, Health Services Management
Endicott College
Associate in Science, Nursing Science
Lesley College
Bachelors of Science, Human Services Management
New Hampshire Vocational Technical College
Diploma, Nursing
Tufts Health Plan February 2015 - Present
Harvard Pilgrim Health Care December 2008 - February 2015
Viper Consulting Inc. September 2005 - November 2008
Vicor 2008 - 2008
Momenta 2007 - 2008
iRobot 2007 - 2008
Cognex Corporation 2007 - 2008
SoundBite Communications 2006 - 2008
Moldflow 2006 - 2008
Vitale, Caturano & Company 2005 - 2006
Skills
Process Improvement, Compliance, Sarbanes-Oxley Act, Risk Management, Business Process..., Internal Audit, Security, HIPAA, Internal Controls, Auditing, Management, Risk Assessment, Business Process, Governance, Team Building, Financial Reporting, Insurance, Healthcare, IT Audit
Education
Curry College 2003 — 2005
BA, Communications
Dean College 2000 — 2002
Harvard Pilgrim Health Care June 2014 - Present
Network Health 2000 - May 2014
Harvard Vanguard Medical Associates 1994 - 2000
Harvard Community Health Plan 1989 - 1994
Skills
Pharmacy, Disease Management, Utilization Management, Health Policy, Medicaid, Clinical Pharmacy, Managed Care, Healthcare, Healthcare Management, Pharmacy Benefit..., Medicare, Pharmacists
Education
Northeastern University
BS, Pharmacy
Northeastern University - Graduate School of Business Administration
MBA
EMC January 2015 - Present
Harvard Pilgrim Health Care June 2013 - June 2014
Northeastern University 2012 - 2014
GAIN Capital Group October 2007 - December 2011
GAIN Capital Group 2006 - 2007
GAIN Capital Group 2005 - 2006
GAIN Capital / FOREX.com 2004 - 2005
Liberty Mutual Insurance 2003 - 2004
Skills
Trading, Foreign Exchange, Salesforce.com, Electronic Trading, FX trading, Trading Systems, Financial Markets, Financial Services, Relationship Management, Investments, Analysis, Business Development, Leadership, Strategic Partnerships, Marketing Strategy, Strategic Planning, Strategy, Management, Project Management, Business Strategy, Business Analysis, Risk Management, Financial Analysis, Sales, Program Management
Education
Northeastern University - Graduate School of Business Administration 2012 — 2014
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
UCLA 2011 — 2012
Certificate, Global Sustainability
Northeastern University 2000 — 2002
Bachelor of Science, International Business
BHR Life sales executive, new businessFCHPApril 2005 - April 2007
Harvard Pilgrim Health Care April 1994 - April 2005
Education
Fitchburg State University 1981 — 1985
BS, Communications media
JBD Consulting 2005 - Present
Harvard Pilgrim Health Care 1990 - 2004
Fidelity Investments 1985 - 1990
CML Group 1984 - 1985
Price Waterhouse 1983 - 1984
JSI 1979 - 1981
Skills
Healthcare Management, Medicare, Medicaid, Managed Care, Healthcare, Health Insurance, Healthcare Information..., Health Policy, Healthcare Industry, Healthcare Consulting, Strategic Planning, Provider Relations, Quality Improvement, Hospitals, Informatics
Education
The Tuck School of Business at Dartmouth 1981 — 1983
MBA
Dartmouth College 1975 — 1979
BA
State Street August 2015 - Present
Harvard Pilgrim Health Care June 2011 - August 2015
Homes for Our Troops January 2009 - January 2011
Wellington Management October 2004 - December 2008
Fidelity Investments February 1999 - December 2001
Skills
PowerPoint, Microsoft Excel, Business Travel, Database Admin, Expense Reports, Budget Monitoring, SharePoint, Event Planning, PeopleSoft, Technology, Reuters, Bloomberg Terminal, Business Visas, Third Party Vendor..., Investor Relations, Microsoft Word, RFP, New Hire Orientations, Quality Control, Customer Service, Microsoft Office, Process Improvement
Education
Northeastern University - Graduate School of Business Administration 1994 — 1997
MBA, marketing
Deloitte January 2012 - Present
Northeastern University September 2009 - September 2011
Harvard Pilgrim Health Care June 2010 - December 2010
Mphasis 2006 - 2009
Skills
Business Analytics, Business Strategy, Corporate Finance, Risk Management, IT Strategy, Teradata Data Warehouse, SQL, SAP Business One, Tableau, Mainframe, Quality Assurance, Oracle BIEE, Microsoft Office, Microsoft SQL Server, Microstrategy, Teradata, Project Management, Business Intelligence..., Requirements Analysis, SDLC, Business Analysis, Microsoft Excel, Vendor Management, Finance, QlikView
Education
Northeastern University - Graduate School of Business Administration 2009 — 2011
MBA, Business
Visvesvaraya Technological University 2002 — 2006
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Boston Medical Center HealthNet Plan January 2014 - Present
Boston Medical Center HealthNet Plan December 2012 - December 2013
Boston Medical Center HealthNet Plan June 2007 - December 2012
Standard Register November 1999 - September 2005
Harvard Pilgrim Health Care February 1997 - November 1999
Skills
Medicaid, Account Management, Leadership, Recruiting, Customer Service, Troubleshooting, Team Building, Health Insurance, Healthcare, Outlook, Process Improvement, Management, HIPAA, Microsoft Office, Managed Care, Training, Call Centers
Education
Eastern Nazarene College 2007 — 2007
Certificate, Human Resources
University of Massachusetts Boston 2003 — 2007
BA, Psychology
UMass Memorial Specialty Pharmacy August 2013 - Present
Lahey Health July 1999 - May 2013
MetroWest Medical Center May 1998 - July 1999
Harvard Pilgrim Health Care November 1992 - January 1998
Skills
Hospitals, Physicians, Strategy, Healthcare, Managed Care, Healthcare Information..., Healthcare Management, Network Development, Strategic Planning, Healthcare Consulting, Healthcare Industry, EHR, Process Improvement, Revenue Cycle, Team Building, EMR, Leadership Development, HIPAA, Medicaid, Telemedicine, Specialty Pharmaceutical
Education
Elmira College 1977 — 1981
BS in Business Administration, Marketing
NTT Data Corporation 2000 - Present
Harvard Pilgrim Health Care October 1990 - May 2000
Skills
Business Analysis, SDLC, Program Management, Healthcare, Software Project..., Healthcare Information..., Team Leadership, Management, Outsourcing, Business Intelligence, Requirements Analysis, Leadership, IT Strategy, Vendor Management, Integration, Process Improvement, Business Process, Consulting
Education
Emmanuel College 1994 — 1998
BS, Health Care Administration
MVP Health Care 2011 - Present
East Coast Repair and Fabrication September 2012 - September 2014
MVP Healthcare November 2010 - September 2012
Harland Clarke October 2009 - October 2010
Harvard Pilgrim Health Care November 2008 - May 2009
Amerigroup April 2001 - August 2008
Wellpath Community Health Plans September 2000 - April 2001
Amisys Group June 1996 - August 2000
Computer Data Systems February 1995 - May 1996
National Wildlife Federation June 1994 - January 1995
Skills
ETL, SQL, Databases, Unix, Visual Basic, Oracle, Microsoft SQL Server, Software Documentation, COBOL, Testing
Education
Ferrum College 1981 — 1983
Fidelity Investments April 2007 - Present
Fidelity Investments February 2001 - April 2007
Fidelity Investments September 1999 - January 2001
Harvard Pilgrim Health Care January 1997 - March 1999
Skills
Defined Benefit, Process Improvement, Relationship Management, Employee Benefits, Retirement, Pensions, Vendor Management, Business Analysis, Risk Management, Salesforce.com, Program Management, FINRA, Team Leadership, Access, Financial Services, Leadership, Customer Service
Education
Western New England University 1993 — 1996
Bachelor, Business Administration
Dean College 1991 — 1993
Associates, Business Administration
Blue Cross Blue Shield of Massachusetts May 2005 - Present
Cambridge Health Alliance January 2002 - May 2005
One Health Plan June 2000 - December 2001
Cambridge Health Alliance May 1999 - June 2000
One Health Plan May 1997 - May 1999
Harvard Pilgrim Health Care July 1995 - May 1997
Whidden Memorial Hospital June 1993 - July 1995
Norwood Hospital March 1992 - June 1993
Mount Auburn Hospital February 1988 - March 1992
Skills
Accreditation, NCQA, Healthcare, Healthcare Management, Provider Relations, Hospitals, Health Policy, Quality Improvement, Managed Care, Medicaid, HIPAA, Medicare, Healthcare Industry, Credentialing, Healthcare Consulting
Education
Northeastern University 2004 — 2004
Certificate, Paralegal Studies
Emmanuel College 1983 — 1997
BS, Health Care Administration
Leggat McCall Properties October 2007 - Present
Harvard University Real Estate Services January 2000 - October 2007
Harvard Pilgrim Health Care 1995 - 2000
DW Arthur Associtaes 1990 - 1995
Skills
Contract Negotiation, Proposal Writing, Architectural Design, Comprehensive Planning, Client Liaison, Real Estate, LEED, Architecture, Construction Management, Facilities Management, Business Analysis, Budgets, Projects, Real Estate Development, Real Estate Economics, Mixed-use, Renovation, Residential Homes, Commercial Real Estate, LEED AP, Architectures
Education
Harvard University Graduate School of Design 1981 — 1985
MArch, Architecture
Dartmouth College 1977 — 1981
BA, Magna Cum Laude, Studio Art
Roxbury Latin School 1971 — 1977
HS
Partners HealthCare, Neighborhood Health Plan October 2014 - Present
Independent Healthcare Consultant May 2014 - Present
Navigant May 2013 - May 2014
Emerson Hospital November 2009 - May 2013
Harvard Pilgrim Health Care January 2000 - October 2009
Harvard Pilgrim Health Care January 1990 - November 2005
Skills
Strategic Planning, Contract Negotiation, Healthcare Management, Utilization Management, Healthcare, Disease Management, Managed Care, Hospitals, Medicare, Healthcare Information..., Nursing, Patient Safety, Medicaid, Provider Relations, HIPAA, Physician Relations, Community Engagement, Team Leadership, Home Care, Health Policy, Physicians, Medicine, Inpatient, Healthcare Consulting, Case Managment, Acute Care, Quality Improvement, EHR, Case Management, Healthcare Industry, Revenue Cycle, EMR, Informatics
Education
Framingham State College 1985 — 1986
MHA, Health Care Administration
Northeastern University 1973 — 1978
BSN, Nursing
ARCADIS February 2011 - Present
Stila Cosmetics August 2009 - Present
The Westport Group August 2007 - February 2011
La Novita Salon and Spa November 2004 - February 2010
Harvard Pilgrim Health Care May 2000 - November 2004
Skills
Software Documentation, Management, Budgets, Proposal Writing, Administrative..., Marketing, Team Building, Process Scheduler, Accounts Receivable, Editing, Invoicing, Marketing Strategy, Research, Databases, Coaching, Spreadsheets, Testing, Coordination, Microsoft Office, SharePoint, Microsoft Excel, MS Project, Microsoft Publisher, Adobe Acrobat, Customer Service, Makeup Artistry, Aesthetics, Nail Care
Education
Eastern Nazarene College
Bachelor of Science
IBM November 2009 - Present
American International Group November 2007 - March 2009
Harvard Pilgrim Health Care February 2006 - October 2007
Medical Information Bureau October 2005 - January 2006
New Jersey Department Of Labor April 2005 - September 2005
Skills
IBM Datastage, Data Warehousing, Unix, SQL, Business Intelligence, Teradata, SDLC, PL/SQL, Oracle, Requirements Analysis, OBIEE, Microsoft SQL Server, Agile Methodologies, Integration, Visio, ETL, Business Process, DB2, DataStage
Education
Fairleigh Dickinson University 2003 — 2005
Masters, EE
india
Bachelor of Technology (BTech), ECE
Harvard Pilgrim Health Care April 2014 - Present
Harvard Pilgrim Health Care March 2012 - March 2014
Harvard Pilgrim Health Care January 2009 - February 2012
Harvard Pilgrim Health Care January 2007 - December 2008
Harvard Pilgrim Health Care May 2003 - December 2006
Skills
PDM, Leadership, Development Of Employees, Change Management, Health Insurance, Healthcare, Healthcare Information..., Healthcare Industry, Managed Care, PDMLink, Product Development, Process Improvement, Program Management, Provider Relations, Team Building, HIPAA, Employee Benefits, Project Management, Healthcare Management
Education
Eastern Nazarene College 2009 — 2011
MSM, Management
Eastern Nazarene College 2005 — 2008
BS, Business Administration
Blue Cross Blue Shield of Massachusetts September 2013 - Present
Harvard Pilgrim Health Care 2010 - September 2013
Harvard Pilgrim Health Care April 2001 - October 2010
Harvard Pilgrim Health Care January 1998 - April 2001
Harvard Vanguard Medical Associates 1998 - 1998
Braintree Rehabilitation Hospital 1995 - 1998
Braintree Rehabilitation Hospital 1994 - 1995
Braintree Rehabilitation Hospital 1991 - 1994
Procter & Gamble 1987 - 1991
Skills
Managed Care, Health Insurance, Performance Management, Healthcare, Leadership, Team Building, Vendor Management, Coaching, Staff Development, Personnel Management, Employee Benefits, Outsourcing, Healthcare Management, Medicare, HIPAA, Process Improvement, Healthcare Information..., Insurance, Strategic Planning
Education
Northeastern University
Bachelor of Science (B.S.), Business Administration
Emmanuel College
Master of Arts (M.A.), Human Resources Management and Services
Center for Creative Leadership
Leadership Development Program
Auto Europe Car Rental September 2015 - Present
Bottomline Technologies February 2014 - July 2015
TD June 2011 - February 2014
Signature Medical Group May 2010 - May 2011
Liberty Mutual Group August 2007 - August 2009
Liberty Mutual Insurance 2007 - 2009
Blue Cross 2005 - 2007
Harvard Pilgrim Health Care 1999 - 2004
Skills
Insurance, Microsoft Office, Healthcare Information..., Process Improvement, Business Analysis, Managed Care, SDLC, Recruiting, Applicant Tracking..., Interviews, Talent Acquisition, Technical Recruiting, Employee Relations, Sourcing, Data Analysis, Cognos, Microsoft Excel, Healthcare, Financial Modeling, Sarbanes-Oxley Act
Education
Eastern Nazarene College 2003 — 2007
Master’s Degree, Busines Management, 3.7
Tri-Cities Community Health October 2011 - Present
John Peter Smith Health Network June 2004 - June 2010
Radiology Consultants of Iowa, PLC June 1999 - May 2004
PhyCor of Tidewater September 1996 - December 1998
Harvard Pilgrim Health Care February 1992 - August 1996
Kaiser Permanente Souther California 1980 - 1988
Education
University of La Verne 1987 — 1992
DPA, Health Administration
Duke University 1976 — 1978
MHA, Health Administration
East Bay Mental Health/Adams Farley Counseling Center September 2000 - July 2001
Harvard Pilgrim Health Care March 1995 - December 1999
Skills
Crisis Intervention, Family Therapy, Adolescents, Psychotherapy, Case Managment, Adults, Group Therapy, Mental Health Counseling, Counseling Psychology, CBT, Therapists, Social Services, Clinical Research, Clinical Supervision, Psychiatry, Motivational..., Case Management
Education
Hunter College School of Social Work 1982 — 1984
MSW, Social Work
Fordham University 1979 — 1982
Bachelor's degree, Psychology
Rhode Island Junior College 1969 — 1971
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Harvard Pilgrim Health Care January 2013 - Present
Beth Israel Deaconess Physician Organization August 2011 - January 2013
South Shore Hospital 2006 - September 2011
Harvard Pilgrim Health Care 1990 - 2006
Harvard Pilgrim Health Care January 1998 - January 1999
Harvard Pilgrim Health Care January 1995 - January 1997
Harvard Pilgrim Health Care January 1993 - January 1994
Pilgrim Health Care January 1992 - January 1993
Skills
Medicaid, Managed Care, Data Analysis, Healthcare, Analysis, Leadership, Hospitals, Process Improvement, Financial Analysis, Healthcare Information..., HIPAA, Management, Business Process, Strategic Planning, Medicare
Education
Framingham State College
Bachelor of Science
Harvard Pilgrim Health Care August 2002 - Present
Education
Elmira College
Bachelor of Arts (B.A.)
Answer is Fitness September 2010 - Present
Blue Cross and Blue Shield of Rhode Island May 2004 - October 2008
Harvard Pilgrim Health Care May 1997 - May 2003
Skills
Fluent in Spanish, Sales Management, Inside Sales
Education
Christopher Columbus H.S.
High School Diploma
Emmanuel College
Bachelor of Arts, Spanish
Lucky Duck Day Care September 1989 - September 2011
Harvard Pilgrim Health Care 1982 - 1989
The Decatur Clinic 1979 - 1982
Gastroenterology Associates 1978 - 1979
University Hospital and BMC, Cardiovascular Research 1976 - 1978
Education
Fisher College 1974 — 1976
AOS, Medical Assistant
UMass Medical School January 2006 - May 2012
WCVB-TV (Boston) June 2005 - January 2006
Massachusetts Division of Energy Resources 1999 - 2003
Harvard Pilgrim Health Care 1986 - 1993
MultiGroup Health Plan 1984 - 1986
Blue Cross of Massachusetts 1980 - 1984
Skills
Marketing & Risk..., Strategic Planning, Feasibility Studies, Program Development, Program Implementation, Program Evaluation, Grant Writing, Marketing Plan Creation, Media & Community..., Policy Analysis &..., Web Development, Writing & Editing, Digital Photography &...
Education
University of Massachusetts Boston 1993 — 1998
Doctor of Philosophy (PhD); MS in Public Affairs, Public Policy Analysis
Tufts University
Master of Arts (MA), Urban and Environmental Planning, Health Planning Specialist
Emmanuel College
Bachelor of Arts (BA), Political Science and Applied Art, Double Major
Harvard Pilgrim Health Care Senior Training ConsultantHarvard Pilgrim Health Care, RetiredJanuary 1995 - February 2013
Sacred Heart School-Kingston January 1985 - June 1995
Skills
Training Consultant, Customer Service, Social Security Rules..., Medicare A, B and D..., Senior Plan Options, Editing, MicroSoft Office Suite, Healthcare, Microsoft Office, Team Building, English, Teaching, Insurance, Outlook, Access, Microsoft Excel, Leadership, Health Insurance, HTML, Windows, Employee Benefits, Microsoft Word
Education
Curry College
Bachelor of Arts (B.A.), Business Management, Magna Cum Laude
Women and Infants Hospital July 2013 - Present
Brown University June 2012 - Present
Women and Infants Hospital 2005 - Present
Women and Infants Hospital July 2003 - Present
University Surgical Associates January 2000 - June 2013
Harvard Pilgrim Health Care December 1993 - December 1999
Wayne State University July 1992 - June 1993
Temple University Health System July 1987 - June 1992
Skills
Customer Service, Photoshop, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
University of Maryland Baltimore 1983 — 1987
Doctor of Medicine (MD), Medicine
Dickinson College 1979 — 1983
Bachelor of Science (BS), Chemistry