Helzberg Diamonds
Industry: Retail company
DescriptionHelzberg Diamonds is a jewelry retailer founded in 1915 by Morris Helzberg that has 210 stores in 36 states. Parent organization: Berkshire Hathaway Headquarters: Kansas City, Missouri, United States Number of locations: 200+ stores (2017) CEO: Beryl Raff (Apr 2009–) Founder: Morris Helzberg Founded: 1915, Kansas City, Kansas, United States
Helzberg Diamonds List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Helzberg Diamonds. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,113 Helzberg Diamonds employees in database. Find out everything there's to know about Helzberg Diamonds employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Helzberg Diamonds Employees
Fairway Independent Mortgage Corporation April 2013 - Present
Fairway Independent Mortgage Corporation April 2013 - June 2014
Helzberg Diamonds October 2006 - September 2008
Bank of New Glarus and Sugar River Banks September 1997 - April 2007
Bank of New Glarus and Sugar River Banks September 1997 - April 2007
Skills
Mortgage Lending, Loans, Refinance, Banking, Loan Origination, Residential Mortgages, Customer Service, Finance, Credit Analysis, Real Estate, Underwriting, VA loans, USDA
Education
Highland Community College 1981 — 1983
Central Arizona College
Bank of America November 2003 - Present
Helzberg Diamonds October 2001 - October 2003
Skills
Team Leadership, Leadership Development, Coaching, Change Management, Conflict Resolution, Project Management, Sales Management, Personnel Management, Relationship Management, Branch Management, Loans, Credit, Banking, Commercial Banking, Retail Banking, Internet Banking, Investment Banking, Commercial Lending, Small Business Lending, Mortgage Lending, Consumer Lending, Mortgage Banking, Customer Service, Microsoft Office, Sales, Team Building
Education
Eastfield College 2001 — 2003
Bachelor of Business Administration (BBA)
North Mesquite High School 1998 — 2001
High School Diploma
Cuttn it Loose March 2003 - Present
Cuttn it Loose March 2003 - Present
Helzberg Diamonds February 2003 - February 2009
Executive Tans August 1996 - December 2008
Helzberg Diamonds January 2001 - March 2003
Skills
Cosmetology, Business Management, Public Relations, Community Relations, Education, Hair Cutting, Hair Color, Hair Extensions, Eyelash Extensions, Microsoft Office, Human Relations, Styling, Photo Styling, Marketing Management, Manicures, Pedicures, Makeup Artistry, Makeovers, Bridal, Makeup Application, Customer Service, Weddings, Retail, Promotions, Inventory Management, Event Planning, Advertising, Event Management, Cosmetics, Beauty, Customer Relations, Marketing Strategy, Social Media Marketing, Team Building, Budgeting, Excel, Word, Fundraising, PowerPoint, Sales Management, Fashion, Art, Online Marketing, Writing, Problem Solving, Blogging, Skin Care, Small Business, Outlook, Merchandising
Education
Academy of cosmetology 2003 — 2004
Cosmetology, Li
Colorado State University 1996 — 2000
BS, Public Relations
Be on Park Beautiful Jewels September 2012 - September 2013
Kohl's Department Stores May 2012 - August 2012
Walt Disney World January 2011 - May 2011
BevShots May 2010 - January 2011
Helzberg Diamonds September 2009 - December 2010
Kay Jewelers August 2008 - January 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Research, Social Media, Teamwork, Sales, Public Speaking, Team Leadership, E-commerce SEO, Social Media Blogging, QuickBooks, Cashiering, Visual Merchandising, Childcare, Fashion, Fashion Illustration, Retail, Time Management
Education
Florida State University 2009 — 2012
Minor, Child Development
Florida state university 2009 — 2012
Bachelor of Science (BS), Retail Merchandising & Product Development
College of Central Florida 2005 — 2008
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Orbitz Worldwide May 2011 - Present
Zoeller Media Sales, Inc. September 2010 - May 2011
Fuor Digital June 2009 - September 2010
Helzberg Diamonds November 2007 - June 2009
Helzberg Diamonds July 2007 - November 2007
Skills
Interactive Marketing, Digital Marketing, Online Advertising, Mobile Marketing, Advertising, Digital Media, Social Media Marketing, Social Media, PPC, Digital Strategy, Email Marketing, SEM, Analytics, Affiliate Marketing, Strategy, Marketing, Web Analytics, Competitive Analysis, New Media, New Business Development, Online Marketing, Lead Generation
Education
Marquette University
Bachelor of Arts, Advertising, Marketing, Public Relations
City University London
Verizon Wireless October 2014 - Present
Helzberg Diamonds February 2013 - October 2014
Kay Jewelers May 2012 - February 2013
The Smiling Moose Deli November 2010 - September 2012
Education
Chippewa Valley Technical College 2010 — 2013
Marketing Management, Marketing, 3.6
North High School 2006 — 2010
High School Diploma, General Education, 3.6
USABlueBook June 2006 - Present
BeautiControl 2010 - 2014
Helzberg Diamonds January 2004 - January 2007
Hollywood Video January 2000 - January 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, QuarkXPress, Entourage, Copywriting, Copy Editing, Catalog Production, Catalog Layout, Catalog Marketing, Direct Mail Marketing, Online Marketing, Office Administration, Customer Relations, Fundraising, Charitable Gift Planning, Leadership, Team Leadership, Teamwork, Higher Education, People Skills, Patience, Marathon, Sales, Typing, Customer Service, Marketing, Direct Mail Campaigns, Product Management, Management
Education
DePaul University 2012 — 2015
Bachelor of Arts (B.A.), Marketing Management
College of Lake County 2001 — 2004
Associate in Arts (A.A.)
Round Lake Senior High School 1997 — 2001
Officite 2011 - Present
Diamonds/Gold August 2008 - August 2011
CBS Radio 2007 - 2008
Cartier September 2005 - February 2007
Prudential American Heritage Realty 2003 - 2005
Helzberg Diamonds 2000 - 2003
Skills
Salesforce.com, Marketing, Sales Management, Email Marketing, SEM, Sales, Account Management, Mobile Marketing, Online Marketing, Direct Sales, Advertising, Cold Calling, Social Media Marketing, Competitive Analysis, Web Presence, Sales Process, Online Advertising, Social Networking, SEO, CRM, Google Adwords, Strategic Partnerships, Digital Marketing, PPC, Fine Jewelry, Direct Marketing, Trade Shows, Customer Retention, Negotiation, Marketing Strategy, Marketing Communications, Customer Service, Sales Presentations, Market Analysis, Strategy, Diamond Jewelry, Diamonds, Jewelry Design, Precious Metals, Brand Management, Brand Development, Management, Consultative Selling, New Business Development, Leadership
Education
Dominican University 2000 — 2005
Master of Business Administration (MBA), Marketing and Finance
Dominican University 2000 — 2005
Bachelor of Science (BS), Business Administration, Management and Marketing
Elizabeth G Creations January 2013 - Present
Easy Way Products February 2012 - September 2014
Council on Aging of Southwestern Ohio June 2011 - February 2012
Greater Cincinnati Tech Prep Consortium November 2010 - June 2011
Cincinnati State April 2010 - June 2010
Jared the Galleria of Jewelry October 2008 - May 2010
Helzberg Diamonds June 2006 - March 2008
Skills
Microsoft Excel, Troubleshooting, Data Management, Data Entry, Microsoft Word, PowerPoint, Outlook, Critical Thinking, Databases, Editing, Problem Solving, Quantitative Analytics, Invoicing, Customer Service, Data Validation, Data Cleaning, Pricing, Retail Sales, Forms Development, Inventory Management, Microsoft Office, Adobe Design Programs, Creativity Skills
Education
Cincinnati State Technical and Community College 2009 — 2012
Associate of Applied Business, Management of Technology; AAB
Purcell Marian High School 1993 — 1997
High School Diploma
Goodmans Interior Structures March 2005 - Present
Colgrove Financial LLC September 2009 - December 2009
GEICO April 2004 - March 2005
Helzberg Diamonds April 2003 - May 2004
Skills
Training, Customer Service, Microsoft Word, Outlook, Microsoft Excel, Inventory Management, Process Improvement, Hands-on Training, EDI, Order Management, Systems Furniture, 20-20 CAP Studio, Z-Axis, Microsoft Office, Property & Casualty..., Call Centers, Gemology, Purchasing, Account Management
Education
Central Arizona College
San Diego Mesa College
Fast fix February 2013 - Present
Jared the Galleria of Jewelry September 2006 - January 2013
Helzberg Diamonds March 2006 - September 2006
JCPenney September 2005 - March 2006
Skills
Cash-handling, Customer Service, Diamond Jewelry, Designer Jewelry, Pandora, Diamond Council of..., Inventory Control, Appraisals, Retail Sales, Visual Merchandising, Inventory Management, Retail, Time Management, Microsoft Word, Store Management, Data Entry, Merchandising
Education
Claremont high 1997 — 2001
diploma, General education
Chaffey College
Child Development
FiveStars August 2015 - Present
Sellpoints, Inc. February 2015 - July 2015
GlobalData June 2014 - January 2015
MyLikes March 2014 - June 2014
Ampush May 2013 - December 2013
Reputation.com April 2012 - May 2013
Runa March 2011 - February 2012
Brilliant Earth March 2009 - March 2011
Iridesse June 2008 - December 2008
Helzberg Diamonds May 2005 - June 2008
Skills
Gemology, Luxury Goods, Client Development, Jewelry, Watches, Diamonds, Client Relationship..., Client Retention, Customer Service, Customer Relations, Sales Management, Team Building, Product Development, Administration, Retail, Social Media, New Business Development, Inventory Management, Microsoft Office, Excel, Sales Operations, Management, Microsoft Excel, Sales, Time Management, Leadership, CRM, Salesforce.com, Negotiation, Online Advertising, Business Development, Lead Generation, Data Analysis
Education
San Francisco State University, College of Business 2008 — 2011
MBA, Business Administration
California State University-Los Angeles 2007 — 2008
BA, Psychology
Gemological Institute of America 2007 — 2008
AJP, Gemology
Occidental College 2003 — 2007
Bachelor of Science (BS), Psychology, Kinesiology
Diamond Council of America 2005 — 2006
Diamond and Colored Gemstone Certified, Gemology
Helzberg Diamonds June 2012 - Present
Skills
Customer Service, Sales, Merchandising, Inventory Management, Store Management, Team Building, Training, Visual Merchandising
Education
Dominican University 1983 — 1987
Bachelor's degree, Psychology
Benet academy 1978 — 1982
Diploma, General
U.S. Army TACOM LCMC May 2015 - Present
Geneva Watch Group August 2008 - May 2015
Helzberg Diamonds April 2005 - January 2008
Skills
Management, Invoicing, Training, Proficient in MS Word,..., Advanced training in JD..., Training in Cognos..., Training in SAP..., Typing approximately..., Familiar with DOT, EEO,..., Team Leadership, GFEBS, Budget Management, Purchase Requisitions, ATAAPS, ADP Payroll, Timekeeping, DTS Travel Arrangements
Education
Columbia Southern University 2012 — 2015
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 4.0
Wayne State University 2000 — 2010
Bachelor's Degree, English Language and Literature, General
Cass Technical H.S 1996 — 2000
High School Diploma, Vocational Music
Diamond Council of America July 2014 - Present
Alexander-Weir Designs, LLC June 2004 - Present
Centurion Systems, Inc August 2012 - January 2013
Gem Shopping Network, INC May 2011 - August 2012
JCPenney December 2005 - August 2010
Helzberg Diamonds 2001 - 2005
Zale 2000 - 2001
Facet Foundry Jewelry Studio 1998 - 2000
Dana Augustine Restyling Company 1997 - 1998
Zale 1995 - 1997
Skills
Retail, Fine Jewelry, Diamonds, Production, Merchandising, Sales Management, Team Building, Customer Service, Customer Relations, Negotiation, Public Speaking, Retail Management, Public Relations, Luxury Goods, Excel, Word, Online Marketing, Problem Solving, Mentoring, Event Management, Vendor Relations, Visual Merchandising, Microsoft Excel, Jewelry, Microsoft Word, Store Management, Training, Management, Leadership, Sales, Recruiting, Market Research, Product Development, Inventory Management, Selling, Budgets, Employee Training, Social Media Marketing, Strategic Planning, Marketing Strategy, Purchasing, Advertising, Social Media, Trend Analysis, Profit, Team Leadership, Hiring, Wholesale, Time Management, Apparel
Education
Gemological Institute of America 1997 — 1998
Graduate Gemologist, GIA, Gemology
East Carolina University 1983 — 1988
BFA, Metal Design - ART
West Carteret High School
Florida Air National Guard August 2004 - Present
Florida Air National Guard September 2006 - April 2008
Florida Air National Guard July 2004 - September 2006
Tucson Air National Guard January 2002 - July 2004
Tucson Air National Guard August 1998 - January 2002
Helzberg Diamonds April 1996 - August 1998
USAF April 1992 - April 1996
Skills
Access, Military, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Typing, 10 Key, Public Speaking, Problem Solving, Budget Process, Budget Forecasts, Team Leadership, Government, Program Management, Training, Analysis
Education
Valdosta State University 2009 — 2012
Bachelor's Degree, Criminal Justice, 3.59
Florida Community College at Jacksonville 2006 — 2009
Associate's Degree, General Studies, 3.27
Community College of the Air Force
Associate's Degree, Education and Training Management
Community College of the Air Force
Associate's Degree, AVIATION MAINTENANCE TECHNOLOGY
UPS August 2011 - Present
Freightquote.com August 2008 - August 2011
AMG Financial Management Ltd 2005 - 2007
Helzberg Diamonds July 2004 - May 2005
Skills
Logistics, Customer Service, Transportation, Account Management
Education
Columbia College 2009 — 2012
Dignity Health August 2013 - Present
Avis Budget Group EMEA June 2012 - October 2012
Kohl's Department Stores March 2010 - March 2011
Helzberg Diamonds November 2006 - September 2009
Skills
Visual Merchandising, Merchandising, Retail Sales, Retail, Cashiering, Loss Prevention, Inventory Management, Sales, Profit, Exceptional People..., Sales Operations, Team Leadership, Microsoft Word, Store Operations, Inventory Control, Employee Training, Team Building, Telephone Skills, Time Management, Microsoft Excel, Social Media, Hiring, Customer Service, Store Management, Surgery, Healthcare
Education
Cornerstone University 2013 — 2013
Sterile Processing Technology/Technician
San Jose City College 1998 — 2001
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Helzberg Diamonds September 2014 - Present
Freelance HR Generalist May 2010 - September 2014
IP, LLC November 2008 - November 2009
Shook, Hardy & Bacon July 2008 - November 2008
Helzberg Diamonds April 2007 - July 2008
Contract HR Professional June 2006 - April 2007
HD Vest August 2004 - June 2006
Hurst Euless Bedford Independent School District August 2001 - May 2004
Skills
Recruiting, Human Resources, Microsoft Office, Behavioral Interviewing, Strategic Sourcing, Benefits Administration, FMLA, I-9 Compliance, I-9 audits, New Hire Orientations, Interview Skills..., E-Verify, Reference Checking, Employment Verifications, Leave of Absence..., Job Description Creation, Job Pricing, Job Analysis, Procedure Manuals, Personnel Records, Unemployment Claims, Applicant Tracking..., Passive Candidate..., DDI Targeted Selction..., Employee Orientations, PeopleSoft, Ultipro, JD Edwards, ADP Payroll, Hiring, Retail, Training, Time Management, Employee Benefits, Talent Acquisition, Temporary Placement, Onboarding, Interviews, Job Descriptions, Internet Recruiting, Corporate Recruiting
Education
Kansas State University 2013 — 2015
Master of Science (MS), Industrial and Organizational Psychology
Kansas State University 1997 — 2001
Bachelor of Science (BS), Elementary Education and Teaching
Deakin University 1999 — 1999
Geelong, Victoria, Australia
University of Louisville 1996 — 1997
The Roberts Group, Inc. January 2015 - Present
Unicorn Duck Creative, LLC January 2006 - Present
The Roberts Group, Inc. October 2014 - January 2015
Edinburgh University Sports Union September 2013 - August 2014
University of Edinburgh September 2013 - August 2014
Helzberg Diamonds January 2012 - October 2012
Helzberg Diamonds November 2005 - October 2012
Coe College September 2003 - May 2005
Girl Scouts of Wisconsin Southeast July 2002 - July 2002
Skills
Adobe Creative Suite, Microsoft Word, Macintosh Applications, Commercial Photography, Photography, Photo Editor, Graphic Design, Graphic Arts, Advertising, Graphics, Fine Art Photography, Visual Arts, Event Photography, Portrait Photography, Wedding Photography, Photoshop, Illustrator, Digital Illustration, Digital Imaging, Digital Photography, Web Design, Website Development, Aperture, Apple Aperture, InDesign, Camera Control Pro, Nikon, Flash, Dreamweaver, Final Cut Pro, Adobe Acrobat, Capture One, Adobe Bridge, Mac, Catalogs, Art, Camera, Image Manipulation, Visual Communication, WordPress, Art Direction, Image Editing, Logo Design, Brochures, Editing, Typography, Corporate Branding, Creative Direction
Education
The University of Edinburgh 2013 — 2014
Master of Science (MSc), Design and Digital Media
Kansas City Art Institute 2008 — 2010
Certificate, Prepress/Desktop Publishing and Digital Imaging Design
Coe College 2001 — 2005
Bachelor of Arts (B.A.), Photography, Public Relations, Writing, 3.1
Colorado Christian University April 2012 - Present
Zale June 2009 - September 2014
Helzberg Diamonds October 2011 - April 2012
Tiffany & Co. September 2007 - February 2008
Skills
Adult Education, Higher Education, Nonprofits, Admissions, Student Affairs, Registration, Accounting, Payments, Point of Purchase, Customer Service, Customer Satisfaction, Customer Retention, Students, Sales Process, Processing, Microsoft Excel, va-once, PowerPoint, MIPS, Microsoft Office, Microsoft Word, X-Store, Ellucian Colleague, Military Students, Sales, Sales Management, Store Operations, Records Management
Education
Colorado Christian University 2012 — 2014
Gemological Institute of America 2007 — 2012
Kohl's Department Stores August 2015 - Present
Helzberg Diamonds November 2014 - Present
Starbucks August 2013 - November 2014
Kohl's Department Stores June 2011 - August 2013
Clothes Pony and Dandelion Toys 2011 - 2011
Skills
Merchandising, Driving Sales..., Leveraging Strategic..., Motivation, Project Planning, Communication, Public Speaking, Sales, Driving Results, Planograms, Time Management, Store Management, Associate Development, Inventory Management, Customer Satisfaction, Teamwork, Training, Customer Service, Social Networking, Recruiting
Education
Colorado State University 2007 — 2011
Bachelor of Science, Apparel and Merchandising
Colorado State University 2007 — 2011
Bachelor of Science (B.S.), Apparel and Merchandising
County of San Joaquin November 2013 - Present
Spirit Halloween August 2013 - November 2013
University of the Pacific October 2006 - June 2013
Lodi High Honor Band July 2004 - November 2008
Lodi Heavy Haul February 2004 - October 2006
Helzberg Diamonds June 2002 - February 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, FAMIS, Banner, Oracle, Event Planning, Mac OS, Data Entry, Management, Payroll, Invoicing, Sales, Telephone Skills, Accounting, Community Outreach, Telephone Reception, Computer Proficiency, Administrative...
Education
Contra Costa County Sherrif's Academy 2002 — 2002
None, Law Enforcement
Diablo Valley College 1998 — 2001
Associate of Arts (AA), Liberal Arts/Administration of Justice
Renewel By Anderson April 2013 - Present
Ethereal Designs by Kay May 2009 - Present
Sleep Number by Select Comfort December 2006 - March 2010
Helzberg Diamonds October 1997 - June 2002
Skills
Fine Art, Mixed Media, Art, Painting, Contemporary Art, Visual Arts, Acrylic, Sculpture, Watercolor, Craft, Drawing, Figurative Art, Collage, Abstraction, Sales, Retail Sales, Store Management, Retail Store owner, Marketing, Art History, Crafts, Jewelry, Museums, Photography
Education
University of California, Berkeley 2014 — 2016
Bachelors of Arts, Fine and Studio Arts
Chabot College 2012 — 2014
Fine/Studio Arts, Spanish
Santa Monica College 2010 — 2013
Associate of Arts (AA), Art History, Fine Studio Arts, General
Fabri Fine Jewlery October 2009 - Present
Helzberg Diamonds October 1987 - September 2009
Education
The University of New Mexico 1987 — 1989
Bachelor of Arts (BA), Education
Drake University 1972 — 1976
Bachelor of Arts (BA), Radio and Television Communications
Wintrust Mortgage April 2013 - Present
Fifth Third Bank January 2011 - April 2013
Jared the Galleria of Jewelry April 2009 - December 2010
Helzberg Diamonds October 2007 - April 2009
Pagecomm of Illinois January 2005 - March 2005
Elrick and Lavidge October 2002 - September 2003
Skills
Management, Finances,..., Banking, Portfolio Management, Leadership
Education
Columbia College Chicago 2004 — 2007
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
McGrath North Mullin & Kratz May 2013 - Present
Creighton University School of Law September 2013 - April 2015
Helzberg Diamonds July 2010 - December 2012
PREMIER Bankcard July 2007 - July 2010
Champs Sports July 2002 - July 2007
Skills
Public Speaking, Debate, Reading, Research, Litigation, Social Networking, Legal Writing, Time Management, Outlook, PowerPoint, Microsoft Word, Mentoring
Education
Creighton University School of Law 2012 — 2015
Juris Doctor 2015, Summa Cum Laude, Litigation Concentration
Creighton University
Bachelor of Arts (B.A.), Political Science and Government
SIMOES MANAGEMENT GROUP June 2015 - Present
Unitek College February 2015 - May 2015
T-Mobile February 2011 - September 2014
PM Realty Group June 2010 - February 2011
Streamline Associates July 2006 - January 2009
Helzberg Diamonds June 2004 - March 2006
Skills
Property Management, Microsoft Office, Budgets, Contract Management, Accounting, Management, Project Management, Software, MRI Software, Customer Service, Public Speaking, New Business Development, Social Networking, Conflict Resolution, Real Estate, Customer Satisfaction, Training, Sales, Leadership
Education
DeVry University 2009 — 2010
BS
San Jose State University 2006 — 2008
BA
Las Positas College 2001 — 2006
AA
Helzberg Diamonds November 2013 - Present
Skills
Asset Protection, Loss Prevention, Interrogation, Physical Security, Workplace Violence, Internal Investigations, Surveillance, Big Box, Team Building, Retail, Leadership Development, Exception Based..., Background Checks, Fraud, Organizational..., Behavioral Interviewing, Theft Prevention, Crowd Control, Tactical Planning, Internal Audit, Business Continuity, Personal Security, Data Analysis, Inventory Control, Global Security, Safety, Disaster Recovery, Crisis Management, International Security, Investigations, Financial Risk, Predictive Analytics, Criminal Procedure, Supply Chain Security, Operations Management, Legal Compliance, Profit Maximization, Information Security, Enterprise Risk..., Creative Problem Solving, International Business, International Project..., Privacy Compliance, Profit Protection, Logical Security, Traveler Safety, International Logistics, C-TPAT, Brand Protection, Sustainability
Education
Eastern Kentucky University 1998 — 2002
Bachelor’s Degree, Bachelor of Science; Assets Protection
Wicklander - Zulawski/CISA 2002 — 2009
CFI, Certified Forensic Interviewer
LSI 2009 — 2009
SCAN Certified, Scientific Content Analysis
MapleCreek February 2014 - Present
MapleCreek December 2012 - February 2014
MapleCreek September 2011 - December 2012
D.A. Blodgett - St. John's February 2011 - September 2011
Arbor Circle February 2010 - February 2011
Arbor Circle July 2009 - February 2010
Helzberg Diamonds 2008 - 2009
Viviano Wine Importers 2007 - 2009
Northwestern University September 2006 - December 2006
Masterplan Group International September 2006 - December 2006
Skills
Non-profits, Event Planning, Community Outreach, Social Services, Case Managment, PowerPoint, Adolescents, Customer Service, Microsoft Word, Microsoft Office, Crisis Intervention, Marketing, Nonprofits, Volunteer Management, Sales
Education
Calvin College 2003 — 2007
B.A., Business/Communications, Sociology
Bruce G. Weber November 2009 - Present
Helzberg Diamonds August 2001 - November 2009
Friedmans Jewelers November 2000 - August 2001
Skills
Payroll, Interviews, Administrative..., Office Administration, Customer Service, Inventory Management, Sales, Luxury Goods, Management
Education
Capella University 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Human Resources Management and Services
Northeastern State University 1997 — 2001
Business Administration and Management, General
Locust Grove High School 1993 — 1997
High School Dipolma
REEDS Jewelers April 2015 - Present
Helzberg Diamonds July 2012 - April 2015
PULSE Entertainment June 2008 - July 2013
Skills
Operations Management, Entrepreneurship, Sales, DJ, Emcee, Event Management, Spanish, Microsoft Office, Store Management, Entertainment, Cross-functional Team..., Customer Service, Event Planning, Income Statement, Marketing, P&L Management, P, P&L, Inventory Management, Merchandising, Retail, Leadership
Education
University of North Carolina at Wilmington 2011 — 2015
Bachelor of Arts (B.A.), Operations Management and Supervision
Cape Fear Community College 2011 — 2013
Associate of Arts (A.A.), Business
JewelMak September 2013 - Present
IDI Jewels Inc January 2011 - September 2013
Helzberg Diamonds 2006 - 2010
Skills
Fashion, Sales, Wholesale, Retail, Merchandising, Marketing Strategy, Marketing, Direct Sales, Sales Process, Email Marketing, Cold Calling, Product Development, Team Leadership, Account Management, Customer Service, Sales Management, Microsoft Office, Skilled Multi-tasker
Education
City University of New York-Hunter College 2008 — 2011
Dietetics and Clinical Nutrition Services
CLN 2005 — 2005
Certifed, Massage Therapy/Therapeutic Massage
Evansville IceMen July 2015 - Present
Evansville IceMen June 2011 - Present
Rocket Ice Arena October 2010 - May 2011
Bolingbrook Park District May 2010 - May 2011
Arlington Park June 2010 - October 2010
Helzberg Diamonds October 2005 - February 2010
Chicago Blackhawks May 2004 - September 2004
Skills
Sports Marketing, Sports Management, Ticketmaster, Ticket Sales, Time Management, Data Entry, Event Planning, Customer Service, Microsoft Office, Office Administration, Community Outreach, Sales, Retail Sales, Event Ticketing, Sports, Sponsorship Sales, Public Relations, Sponsorship, Facebook, Marketing
Education
Carthage College 2001 — 2005
Bachelor's degree, Sports and Exercise
Big Hollow Primary School January 2015 - Present
ENVE Modles May 2012 - February 2015
Drs. Sellke and Reilt,LTD. October 2013 - April 2014
ATI Physical Therapy September 2010 - April 2011
Cardinal Fitness September 2008 - August 2009
Helzberg Diamonds September 2007 - May 2008
CARSTAR Mundelein April 2007 - August 2007
Skills
Inventory Management, Public Speaking, Teamwork, Account Management, Social Networking, Organization, Team Leadership, Facebook, Retail, Customer Satisfaction, Recruiting, Microsoft Office, Microsoft Word, Sales Management, Product Marketing, Early Childhood..., Floral Design, Friendliness, Training, Fitness Industry, Customer Service, Entrepreneurship, Events, Office Management, Problem Solving, Quality Management, Volunteering, Brand Ambassadors, Parts Ordering, Event Planning, Communication, Inventory, Team Building, Social Media, Product Development, Data Entry
Education
DePaul University 2013 — 2015
Bachelor of Arts (BA), Business/Corporate Communications
College of Lake County 2012 — 2013
University of Phoenix Online
Comcast August 2014 - Present
Helzberg Diamonds July 2005 - Present
Comcast November 2008 - August 2014
Comcast Cable November 2008 - July 2009
Skills
Customer Satisfaction, Troubleshooting, Training, Telecommunications, Microsoft Excel, Data Analysis, Microsoft Office, Customer Service, Customer Retention, Call Centers, Call Center, Analysis, Data Entry, Sales, Access, Customer Experience, Process Improvement, Team Leadership, Telephony
Education
DeVry University-Georgia 2010 — 2013
Healthcare Management
Advanced 1, Inc March 2013 - Present
M&L Jewelers September 2011 - March 2013
Rogers & Hollands October 2008 - October 2011
Helzberg Diamonds March 2006 - October 2008
Skills
Invoicing, Jewelry, Inventory Control, Sales Management, Basic Accounting, Buying, Office Management, Quickbooks, Fine Jewelry, Diamonds, Gemology, Appraisals, Inventory Management, Advertising, Account Management, Business Management, Customer Relations, Customer Service, Excel, Mandarin, Chinese, Microsoft Office, Outlook, Organizing, Photoshop, Purchasing, Quality Assurance, Problem Solving, Troubleshooting, Team Management, Word, Court Reporting
Education
Diamond Council of America 2007 — 2008
Certificate, Diamontology & Gemology
Defense Language Institute 2004 — 2005
Linguist Certificate, Mandarin Chinese
Hewlett-Packard February 2013 - Present
State Water Resources Control Board, CalEPA July 2005 - February 2012
Helzberg Diamonds October 2003 - October 2011
Skills
Troubleshooting, Solidworks, Performance Improvement, Mechanical Engineering, AutoCAD, Matlab, Leadership, Customer Service, Project Management, Finite Element Analysis, Product Development, Engineering, Pro Engineer, PowerPoint, CAD, Microsoft Excel
Education
California State University-Sacramento 2008 — 2012
Master of Science (MS), Mechanical Engineering, 3.3
California State University-Sacramento 2001 — 2008
Bachelor of Science (BS), Mechanical Engineering, 3.0
Kaiser Permanente October 2014 - Present
APR Consulting, Inc. September 2014 - Present
GEICO May 2013 - January 2014
U.S. Bank July 2011 - May 2013
Helzberg Diamonds March 2010 - March 2011
Starbucks March 2008 - July 2009
Skills
Kaiser Regional..., SharePoint, Microsoft Excel, Team Building, Time Management, Common Membership, Macess, Foundation Systems, Healthcare..., Customer Service, Microsoft Office, Finance, Data Entry, Filing, Mathematics, Microsoft Word, Property & Casualty..., Typing, Web Applications, Sales, PowerPoint, Customer Satisfaction, Insurance, Customer Retention, Spreadsheets, Small Business, Accounts Payable, Cold Calling, Negotiation, Call Logging, People Skills, Claims Handling, Interpersonal Skills, Personal Finance, Physics, Call Centers, Administration, 10 Key, Problem Solving
Education
Cuyamaca College 2007 — 2009
Canutillo High School 2005 — 2009
High School, General Studies
Keller & George August 2012 - Present
Murphy Jewelers July 2011 - April 2012
Littman Jewelers November 2008 - June 2011
Helzberg Diamonds July 2006 - November 2008
P&P Watch Repair, Inc. July 2005 - July 2006
Bailey Banks & Biddle February 2002 - July 2005
Bailey Banks & Biddle June 2001 - February 2002
Bailey Banks & Biddle July 1997 - June 2001
Bailey Banks & Biddle February 1988 - July 1996
Skills
Retail, Sales, Management, Store Management, Recruiting, Payroll, Diamonds, Luxury Goods, Visual Merchandising, Watches, Jewelry, Merchandising, Leadership, Store Operations, Loss Prevention, Profit, Training, Inventory Management, Inventory Control, Hiring, Wholesale, Team Building, Performance Management, Retail Sales, Customer Service, New Store Openings, Assortment, Trend Analysis, Merchandise Planning, P&L, Fashion, Trend
Education
Douglas College 1973 — 1976
Helzberg Diamonds October 2014 - Present
Catania Appraisal Services March 2009 - October 2014
Rogers Jewelers August 2008 - October 2010
Rogers Jewelers 2004 - 2010
Brodkeys Jewelers September 2007 - August 2008
Rogers Jewelers October 2005 - September 2007
Sartor Hamann Jewelers May 2004 - October 2005
UBS Financial / Morgan Stanley January 2000 - January 2003
Brian Catania Co. September 1996 - January 2000
Brian Catania Co January 1996 - January 2000
Skills
Luxury Goods, Retail, Watches, Sales Management, Merchandising, Sales, Customer Service, Visual Merchandising, Wholesale, Negotiation, Luxury, Marketing, Inventory Management, Team Building, Diamonds, Training, Jewelry Design, Gems, Management, Employee Training, Store Management, Pricing, Profit, Retail Sales, Appraisals, Estate Jewelry, Gemology, Valuation, Purchasing, Loss Prevention, Trend Analysis, Inventory Control, Apparel, Jewelry
Education
Gemological Institute of America 1983 — 1984
Graduate Gemologist, Gemology
College of DuPage 1982 — 1984
associate, Business Law
Naperville Central 1979 — 1982
Northrop Grumman Corporation September 2015 - Present
Verizon Enterprise Solutions November 2012 - September 2015
Verizon Wireless March 2010 - November 2012
Bailey Banks and Biddle October 2009 - December 2009
Pierce Promotions February 2007 - August 2009
Apple Computer November 2006 - March 2007
Helzberg Diamonds September 2005 - July 2006
Whitehall Jewellers August 2003 - August 2005
Skills
History, Analysis, Customer Satisfaction, Microsoft Office, Retail, Customer Service, Sales, Marketing, Account Management, Marketing Strategy, Leadership, Team Leadership
Education
University of Maryland Baltimore County 2002 — 2005
Bachelor of Arts, History
University of Maryland Baltimore County 2002 — 2005
Bachelor's, History
College of Southern Maryland 2001 — 2002
Bailey Banks & Biddle January 2014 - January 2015
Helzberg Diamonds April 2013 - May 2013
Roseville VW February 2013 - April 2013
SAMUELS JEWELERS- divsion of GITANJALI 2005 - 2009
FLEURY'S FLOOR COVERING, INC. July 2004 - February 2005
Skills
Sales Management, Sales, Microsoft Office, Apple, Mail Merge, Coaching Staff, Administrative Work, People-oriented, Customer Satisfaction, Typing, Cashiering, Visual Merchandising, Merchandising, Employee Training, Customer Service
Education
Heald College 2001 — 2003
Associate of Arts (AA), COMPUTER BUSINESS ADMISTRATIVE
Centro Escolar University 1992 — 1994
Bachelor of Science (BS), Medical Radiologic Technology/Science - Radiation Therapist
Sterling Jewelers March 2015 - Present
Helzberg Diamonds October 2012 - March 2015
Sterling Jewelers October 2003 - September 2012
Sterling: JB Robinson Jewelers September 1997 - October 2003
J.B. Robinson Jewelers November 1995 - September 1997
RC Frank Jewelers January 1988 - January 1995
RC Frank Jewelers January 1987 - January 1995
Assistant Store Manager January 1987 - January 1988
Skills
Sales Management, Training & Development, Team Building, Store Management, Retail Management, Loss Prevention, Stores, Multi-unit, Retail, Recruiting, Training, Management, Employee Training, Visual Merchandising, Sales, Merchandising, Inventory Management, Store Operations, Customer Service
Education
Northern Illinois University 1985 — 1987
Liberal Arts, History
College of DuPage 1983 — 1985
Associates Degree, Business
Cracker Barrel June 2011 - Present
BounceU February 2011 - July 2011
Oasis Eye Care April 2009 - January 2011
KOA Campground/SummerShine Resort Staffing Ministry May 2006 - July 2009
Alan Byrd & Assoiciates January 2008 - April 2009
AutoZone September 2007 - January 2008
Barnes & Noble at Campbell University June 2000 - May 2007
Helzberg Diamonds October 2006 - December 2006
Roses Department Store August 1998 - August 2002
Skills
Graphic Design, Hospitality, Critique
Education
Campbell University 2001 — 2006
Bachelor of Arts, Graphic Design and Studio Art
Triton High School 1996 — 2000
High School Diploma, Art Focus
All American Crafts August 2012 - Present
AoK Photography May 2007 - Present
3B International LLC April 2012 - August 2012
Helzberg Diamonds September 2010 - July 2012
Edmund M. Kramer Photographers January 2008 - April 2012
Jamie K Photography 2009 - 2010
The Picture People August 2007 - January 2008
Saint Clare's Health System May 2004 - May 2006
Skills
Retouching, Microsoft Office, Billing, Retail, Diamonds, Fine Jewelry, Jewelry, Excel, Word, Photoshop, Portrait Photography, Photo Shoot Production, Image Manipulation, Photography, Microsoft Word, Portraits, Adobe Creative Suite, Advertising, Art, InDesign, Graphic Design, Art Direction, Commercial Photography, Editing, Magazines, Illustrator
Education
University of The Arts 2003 — 2007
Bachelor of Fine Arts, Photography
County College of Morris 2007 — 2009
Associates Degree, Graphic Design
Helzberg Diamonds April 2013 - Present
David's Bridal January 2007 - July 2012
Skills
Retail, Customer Service, Event Planning, Sales, Merchandising, Social Networking, Jewelry, Marketing, Fashion, Visual Merchandising, Inventory Management, Selling, Customer Satisfaction
Education
Drake University 1975 — 1979
Bachelor of Science (BS), Sociology
DFAS January 2015 - Present
UPS Supply Chain Solutions August 2014 - January 2015
Hobby Lobby November 2012 - April 2014
Helzberg Diamonds July 2009 - October 2012
Army National Guard March 2005 - August 2012
Skills
Ten Key, Microsoft Office, Microsoft Excel, Microsoft Word, Mac, Cashiering, Leadership, Time Management, Customer Satisfaction, Customer Service, Training, Outlook
Education
Columbia College 2007 — 2014
Bachelor's degree, Accounting, Senior
Zale October 2010 - Present
Helzberg Diamonds March 2008 - October 2010
Spencer Gifts February 2001 - March 2008
Circuit City June 2000 - February 2001
Pic &Pay Shoe Source May 1997 - June 2000
Famous Footwear June 1984 - May 1997
Skills
Store Management, Visual Merchandising, Merchandising, Loss Prevention, Retail, Store Operations, Profit, Inventory Control, Retail Sales, Inventory Management, Driving Results, Merchandise Planning, Income Statement, Fashion, Multi-unit, P, Multi-Unit
Education
Dillard University 1979 — 1982
Business Administration and Management, General
Delgado Community College 1982 — 1984
Management Information Systems, General
University of the Pacific October 2006 - Present
Lodi Heavy Haul 2005 - 2006
Helzberg Diamonds 2003 - 2005
Skills
Data Entry, Management, Payroll, Invoicing, Sales, Telephone Skills, Event Planning, Microsoft Word, Accounting, Public Speaking, Customer Service, Community Outreach, PowerPoint, Microsoft Excel, Microsoft Office
Education
Contra Costa County Sherrif's Academy 2002 — 2003
Law Enforcement
Diablo Valley College 2000 — 2002
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Fred Pryor Seminars and CareerTrack April 2013 - Present
Farmers Insurance April 2011 - September 2012
Helzberg Diamonds August 2010 - April 2011
Montana Mikes May 2007 - May 2010
Pizza Hut June 2004 - May 2007
Skills
Marketing Communications, Teamwork, Microsoft Excel, Time Management, Dreamweaver, Customer Service, Management, Microsoft Word, Access, PowerPoint, Microsoft Office, Invoicing, Adobe Photoshop, HTML Emails, Copy Editing, Marketing, Email Marketing
Education
Emporia State University 2007 — 2010
Bachelors of Science, Marketing
Cloud County Community College 2006 — 2007
Associate’s Degree, Business Administration and Management, General
Olathe School District March 2008 - Present
Helzberg Diamonds February 2002 - March 2008
Skills
Performance Management, Employee Relations, Human Resources, Coaching, Recruiting, HRIS, Employee Benefits, Benefits Administration, Employee Engagement, Leadership Development, Organizational..., Employee Training, Succession Planning, Training, New Hire Orientations, Staff Development, Interviews, Onboarding, Applicant Tracking..., Hiring, HR Policies, Talent Management, Personnel Management, Performance Appraisal
Education
The University of Kansas 1991 — 1994
BS, Business Administration
Creighton University 1989 — 1991
Bishop Miege High School
AGS Automotive Systems November 2014 - Present
Severstal NA August 2012 - November 2014
Helzberg Diamonds October 2010 - December 2013
ecoSTORE USA May 2009 - October 2013
University of Michigan Health System September 2011 - February 2012
Skills
Sustainable Design, SketchUp, Interior Design, AutoCAD, Sketching, Space-planning, Furniture, Advertising, InDesign, Process Scheduler, Space planning, CAD, Photoshop, Rendering
Education
Eastern Michigan University 2008 — 2012
Bachelor's, Interior Design, 3.77
Schoolcraft College 2006 — 2008
Associate's, Business
Point to Point Transportation LLC September 2014 - Present
Paul Transportation July 2013 - August 2014
Grainger March 2012 - June 2012
CVR Energy, Inc. August 2011 - February 2012
AMC Theatres January 2011 - July 2011
Helzberg Diamonds November 2009 - November 2010
Bedford Advertising January 2004 - October 2008
Pallotta TeamWorks January 1998 - January 1999
CellStar January 1996 - January 1998
Ampad Corporation January 1993 - January 1996
Skills
Analysis, Financial Reporting, Billing, Compliance, Payroll, Purchasing, Energy, Accounting, Outlook, Excel, Word, Access, Financial Analysis, PowerPoint, Microsoft Office, Administration, Customer Service, Problem Solving, Customer Relations, Budgeting, Documentation, Inventory Management, Spreadsheets, Scheduling, Supervisory Skills, Research, Writing, Strategic Planning, Negotiation, Contract Management, Accounts Payable, Public Speaking, Contract Negotiation, Accounts Receivable, Quickbooks, Public Relations, Non-profits, Forecasting, Tax, Business Analysis, SAP, Team Building, Account Management, Retail, Marketing Strategy, Change Management, Employee Relations, PeopleSoft, Invoicing, QuickBooks
Education
Park Hill 1984 — 1988
Collin County Community College
Maple Woods Community College
AAS, Business; Accounting, 3.6
Redwood Construction & Consulting, LLC January 2012 - Present
Single Source Home Management January 2010 - May 2012
Fairfield House & Garden Co. September 2007 - May 2012
Conte & Conte, LLC September 2007 - May 2012
Soundbeach Partners May 2012 - 2012
Helzberg Diamonds November 2003 - January 2010
Skills
Property Management, Customer Service, Sales, Workshop Facilitation, Project Management, Marketing, Construction, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Direct Marketing, Construction Management, Construction Safety, Construction Planning, Negotiation, Construction Budgets, Contract Negotiation, Contract Management, Process Scheduler, Residential Homes, Renovation, Contractors, Budgets, Green Building, Sales Management, Submittals
Education
Central Connecticut State University 2003 — 2007
Bachelor of Science, Marketing
Bethel high school 1999 — 2003
General education
Dream A Little Dream Events January 2009 - Present
Indian Children's Books April 2009 - June 2009
Mosaic Sales Solutions/Olympus Digital Camera October 2003 - January 2004
Helzberg Diamonds 2002 - 2003
Education
California State University-East Bay 2005 — 2009
B.S, Business Administration
State of California Real Estate
Helzberg Diamonds April 2013 - Present
Jared the Galleria of Jewelry July 2012 - April 2013
Jared the Galleria of Jewelry November 2009 - July 2012
Pre-Paid Legal Services, Inc. July 2009 - May 2010
Red Robin July 2006 - May 2010
Jared the Galleria of Jewelry October 2007 - July 2009
Allied Staffing January 2005 - March 2006
Sonic Drive-In March 2003 - February 2006
Skills
Customer Service, Public Speaking, Training, Social Networking, Team Building, Sales, Coaching, Event Planning, Small Business, Marketing, Leadership, Outlook, Microsoft Office, PowerPoint, Food & Beverage, Hospitality Industry, Interviews, Internal Audit, 10 Key, Microsoft Word, Quality Control, Restaurants, Servers, Tutoring, Typing, Windows, Writing, Diamonds, Diamond Jewelry, Gems, Watches, Management, Vendor Relationships, Communication Skills, Gross Margin, Supply Ordering, Jewelry, Visual Merchandising, Process Scheduler, Inventory Management, Merchandising, Inventory Control, Retail, Retail Sales, Telephone Skills
Education
Metropolitan Community College-Blue River
Associate of Arts (A.A.)
Diamond Council of America 2008 — 2008
Diamontology
Cleveland Chiropractic College
Human Biology
Helzberg Diamonds 2007 - 2009
Copaken, White & Blitt 2005 - 2007
Education
Drury University
Bachelor, Theater (Musical Theater), Communication (Mass Communication), Minor: Music (Vocal)
SheerID October 2014 - Present
National Retail Federation January 2014 - December 2014
National Retail Federation November 2011 - January 2014
Helzberg Diamonds March 1999 - September 2011
The Bon Ton Department Stores September 1997 - March 1999
Macy's East July 1996 - September 1997
Woodward & Lothrop October 1987 - June 1996
John Wanamaker Department Stores March 1987 - October 1987
John Wanamker Department Stores June 1986 - March 1987
John Wanamaker Department Stores September 1980 - June 1986
Skills
Loss Prevention, Security, Corporate Security, Asset Protection, Retail, Inventory Control, Multi-unit, Store Management, Merchandising, Inventory Management, POS, Shrinkage, Income Statement, Profit, Process Scheduler, Operations Management, District Management, Accountability, Supervisory Skills, P&L Management, CPFR, Team Building, Management, Multi-channel Retail, Interviews, Organized Retail Crime, Interrogation, Trend Analysis, Tactical Planning, Driving Results, Multi-Unit Management, Leadership, Interrogation Techniques, Employee Training, Big Box, New Store Openings, Physical Security, Internal Investigations, Customer Satisfaction, Private Investigations, Crisis Management, Store Operations, Budgets, Fraud, Distribution Center..., Workplace Violence, Wicklander-Zulawski..., Security Operations, P&L, Multi-Unit
Education
Community College of Philadelphia
Computer Science
Michaels jewelers March 2012 - Present
Helzberg Diamonds August 2008 - Present
Whitehall Jewelers August 2007 - August 2008
Gregmans Jewelers January 1991 - August 2006
Aetna January 1994 - January 1995
Beldens Jewelers January 1989 - January 1990
Skills
Sales, Retail, Customer Service, Negotiation, Sales Management, Inventory Management, Management, Fashion, Luxury Goods, Wholesale, Merchandising, Inventory Control, Marketing, Profit, Retail Sales, Store Management, Visual Merchandising
Education
Central Connecticut State University 1989 — 1994
Economics, Statistics, computer science and calculus
American gem society
Certified gemologist, Gemology
Gemological institute of america
Certified gemologist, Gemology
Lowe's Companies, Inc. May 2015 - Present
Helzberg Diamonds October 2010 - February 2015
Time Warner Cable February 2013 - May 2014
Carolina Friends School August 2011 - November 2012
Triangle Futbol Club August 2010 - May 2012
Carrboro High School February 2011 - May 2011
Ingles Markets June 2008 - May 2010
Skills
Teamwork, PowerPoint, Customer Service, Sales, Event Planning, Microsoft Word, Multilingual, Microsoft Excel, Microsoft Office, Retail, Facebook, Team Leadership, Leadership Development, QuickBooks, Organization skills, Excel, Word, Basic Computer skills, Research, Accounting, Time Management, Communication, Analysis, Leadership
Education
North Carolina State University 2014 — 2015
Tax Strategy
North Carolina Central University 2011 — 2012
Bachelor of Business Administration (BBS), Accounting, 3.6
University of North Carolina at Asheville 2006 — 2009
Spanish, Management, Accounting
Clemson University 2004 — 2005
Transfered
Helzberg Diamonds March 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Strategic Planning, Budgets, Negotiation, Editing
Education
California State University-Fullerton 1993 — 1995
Speech-Language Pathology/Pathologist
Chapman University 1992 — 1993
Communication, General
Helzberg Diamonds September 2013 - March 2015
Zale October 2005 - September 2013
Micheal Lincoln April 2007 - June 2007
Skills
Sales, Microsoft Word, Microsoft Excel, Diamond Jewelry, Diamonds, Fashion Jewelry, Jewelry, Retail, Photoshop, HTML, Strategic Planning, Customer Satisfaction, Sales Process, Windows, microsoft power point, PowerPoint, Customer Service, Microsoft Office, Social Sciences, Sales Leads, Visual Merchandising, Retail Sales, Store Management, Store Operations, Merchandising, Fashion, POS, Recruiting, Team Building, Leadership, Time Management, Management, Selling, Loss Prevention, Inventory Management, Inventory Control, Profit, Sales Management, Driving Results, Hiring, Training
Education
Coastal Carolina Community College 2004 — 2007
Associate of Arts and Sciences (A.A.S.), Legal Assistant/Paralegal
Diamond Council of America
Diamonds and Gold
Boyden & Youngblutt January 2014 - Present
The Integer Group November 2012 - January 2014
The Integer Group January 2011 - November 2012
Gragg Advertising February 2007 - November 2010
Ruthe Burke & Associates April 2006 - February 2007
Helzberg Diamonds September 2005 - April 2006
Isle of Capri Casino June 2004 - September 2005
Cumulus Broadcasting June 2003 - January 2004
Kansas State Collegian August 2000 - May 2003
Skills
Advertising, Media Buying, Marketing, Media Planning, Integrated Marketing, Marketing Communications, Market Planning, Interactive Marketing, Social Media, Direct Marketing, Lead Generation, Budgets, Marketing Strategy, Direct Response, Broadcast, Retail Marketing, Competitive Analysis, Account Management, Newspapers, Local Media, Project Management, Strategic Planning, Bank Marketing, Healthcare Marketing, Higher Education..., Shopper Marketing, Marketing Budget..., Account Planning, Brand Development, Leadership, Leadership...
Education
Drake University 2011 — 2013
Master of Communication Leadership
University of Kansas 2009 — 2010
Master of Marketing Communications
Kansas State University 1999 — 2003
Bachelor of Science, Journalism and Mass Communications
Classic Home November 2012 - Present
Global Living July 2009 - November 2012
Bluefish Home 1999 - 2010
Helzberg Diamonds February 1994 - May 1999
Skills
E-learning, E-learning Development, New Business Development, Small Business, Home Furnishings, Product Development, Global Sourcing, Sourcing & Procurement, Trade Shows, International Trade, Entrepreneur, Luxury Goods, Gemology, Gemologist, Furniture Design, Furniture, Retail, Start-ups, B2B, Sales, Management, Entrepreneurship, Merchandising, Marketing, Marketing Strategy, Strategic Planning
Education
Gemological Institute of America 1994 — 1994
Graduate Gemologist (GIA), Diamonds and Colored Gemstones
Coastal Carolina University 1986 — 1990
BS, Business Management
Tiffin Girls' School 1979 — 1986
United Allergy Services November 2012 - Present
Shionogi Pharmaceuticals July 2011 - June 2012
Forest Pharmaceuticals April 2008 - January 2011
Great Southern Bank April 2007 - April 2008
Metropolitan National Bank March 2005 - April 2007
Future First Financial June 2003 - March 2005
Tracker Marine Group June 2002 - June 2003
American Heart Association American Stroke Association May 2000 - June 2002
Helzberg Diamonds June 1998 - May 2000
Skills
Sales Operations, Sales, Marketing, Key Account Development, Account Management, Market Planning, Sales Management, Cold Calling, Marketing Strategy, Sales Presentations, Key Account Management, Forecasting, New Business Development, Competitive Analysis, Salesforce.com, Direct Sales, Brand Management, Pricing, Selling, Cross-functional Team..., Cardiology, Customer Service, Managed Care, Medical Devices, Product Launch
Education
William Jewell College 1997 — 1998
Bachelors of Science, Business Administration
Drury University 1996 — 1997
Bachelors of Science, Business Administration
Johnson County Community College 1994 — 1996
Associate's degree, Business Administration
Sterling Jewelers December 2010 - Present
Helzberg Diamonds May 2007 - February 2010
Hope Valley Country Club June 2005 - May 2007
Americall Group, Inc. March 2002 - May 2005
Education
Georgia Highlands College 2011 — 2011
Certification, Human Resources
Jones International University 2005 — 2007
Bachelors, Business Administration
Elgin Community College 2002 — 2005
Associates of Arts, Business Administration
Verizon Wireless November 2013 - July 2014
Helzberg Diamonds October 2010 - January 2014
Verizon Wireless May 2012 - November 2013
Royal Credit Union June 2011 - March 2012
Ace Detail May 2010 - October 2011
Zales Corporation August 2007 - September 2008
Zale August 2007 - September 2008
S&K Menswear October 2005 - August 2007
Sun Prairie Golf Course April 2004 - November 2005
Skills
Relationship Selling, People Management, Management, Customer Service, Sales, Relationship Marketing, Teamwork, Customer Satisfaction, Marketing, New Business Development, Leadership, Social Media, Public Speaking, Inventory Management, Social Media Marketing, Retail, Sales Management, Coaching, Time Management, Training
Education
Chippewa Valley Technical College
Marketing Management
Helzberg Diamonds May 2011 - Present
Helzberg August 2010 - March 2011
JC Penney 2007 - September 2010
JCPenney 2003 - 2006
JC Penney 2001 - 2003
Payless ShoeSource 1999 - 2001
Payless ShoeSource 1997 - 1999
Payless ShoeSource 1995 - 1997
Mervyn's 1986 - 1995
Skills
Assortment, CPFR, Merchandise Planning, Merchandising, Inventory Control, Forecasting, Retail, Inventory Management, POS, Management, Leadership, Customer Service, Profit, Pricing, Store Management, Apparel, Team Building
Education
California State University-East Bay 1993 — 1996
MBA, Business Administration
California State University-East Bay 1983 — 1986
BA, Business Administration
Rolls-Royce June 2015 - Present
Rolls-Royce via Belcan February 2015 - Present
Finish Line April 2014 - December 2014
Teradata Applications April 2012 - March 2014
BioStorage Technologies, Inc. December 2010 - April 2012
Comm-Works October 2010 - December 2010
Klipsch Group, Inc November 2005 - February 2010
ARMS Across America February 2004 - August 2005
Helzberg Diamonds July 2003 - January 2004
W.T.S. dba UltraSun October 2001 - January 2003
Skills
Customer Service, Inventory Management, Event Management, Problem Solving, Trade Shows, Marketing, Account Management, Office Management, Marketing Strategy, New Business Development, Management, Retail, Project Planning, Project Management, Software Documentation, Sales, Training, Executive..., Leadership, Microsoft Office
Education
DeVry University 2005 — 2010
Bachelor, Business Administration
SuretyBonds.com May 2014 - Present
Veterans United Home Loans December 2012 - May 2014
Helzberg Diamonds October 2008 - April 2014
Veterans United Home Loans January 2011 - December 2012
Central Methodist University August 2007 - November 2008
Skills
Customer Service, Customer Satisfaction, Promotions, Leadership, Sales, Recruiting, Management, Human Resources, Time Management, Team Building, Marketing, Event Planning, Public Speaking, Social Media Marketing, Coaching, Data Entry, Small Business, Microsoft Office, Training, Microsoft Excel, Team Leadership, Employee Training, Telephone Skills
Education
Columbia College 2009 — 2011
Bachelor of Science, Administration, Management, Human Resources
Central Methodist College 2007 — 2009
Bachelor of Science in Management, Business Management
Helzberg Diamonds September 2015 - Present
Helzberg Diamonds August 2013 - September 2015
Hampton Inn February 2013 - August 2014
Helzberg Diamonds June 2012 - August 2013
Gymboree January 2012 - May 2012
Skills
Customer Service, Sales, Merchandising, Visual Merchandising, Retail, Inventory Management, Retail Sales, Jewelry, Sales Management, Store Operations, Loss Prevention, Customer Satisfaction, Leadership, Team Leadership, Social Networking, Recruiting, Problem Solving, Communication, Training & Development
Education
Des Moines Area Community College 2012 — 2014
Associate of Science (AS)
Cisco Systems October 2012 - Present
Helzberg Diamonds April 2008 - October 2012
Saint Marys College June 2007 - March 2008
Geek Squad January 2005 - January 2008
Skills
Wireless Networking, Computer Repair, Cisco Technologies, Help Desk Support, Computer Hardware, Computer Maintenance, Server Administration, LAN/WAN, Norton Ghost, VMware Infrastructure, Mac OS X, Linux Server, Remote Infrastructure..., Help Desk Management, Server Management, Server Architecture, Sales Management, Program Management, Direct Sales, Law Enforcement, Network Operations, Technical Support, Customer Service, Customer Satisfaction, Inventory Management
Education
Durham Technical Community College 2005 — 2006
Computer and Information Systems Security/Information Assurance
United States Air Force Academy 1992 — 1994
30 credit hours toward Bachelor of Science, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
East/West High School
Helzberg Diamonds September 2015 - Present
Jared the Galleria of Jewelry October 2011 - September 2015
Shoe Palace June 2013 - January 2014
Propel Financial Services November 2012 - May 2013
United States Marine Corps May 2007 - May 2011
Zale August 2005 - May 2007
Skills
Visual Merchandising, Retail, Loss Prevention, Sales, Inventory Management, Customer Service, Retail Sales, Inventory Control, Customer Satisfaction, Profit, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Selling, Outlook, Customer Experience, Data Entry, Management, POS, Leadership, Telephone Skills, Store Management, Office Administration, Inventory, Customer Retention, Access, Employee Training, System Administration, Building Relationships, Team-oriented, Clerical Skills, Accountability, People Skills, Program Management, Filing, Records Management, Retail Sales Experience, Administrative Work, Product Knowledge, Microsoft Office 2007, Government, Merchandise Planning, Team Building, Multi-line Phone, Customer-focused Service, Personnel Supervision, People-oriented, Challenge Driven
Education
San Antonio College 2015 — 2017
Network administration, Computer and Information Sciences, General
Coastal Bend College 2002 — 2004
General, CAD/CADD Drafting and/or Design Technology/Technician
Bo Concept January 2014 - Present
Urban Essentials May 2013 - January 2014
BoConcept, Tysons September 2012 - May 2013
Bova Contemporary Furniture September 2008 - January 2012
Bova Furniture September 2008 - May 2011
Bova contemporary furniture September 2008 - May 2011
Tysons Corner February 2008 - September 2008
Bova Contemporary Furniture September 2007 - February 2008
Roche-Bobois February 2007 - September 2007
Helzberg Diamonds May 2006 - February 2007
Skills
Interior Design, Space planning, Furnishings, Sales, Furniture, Retail, Merchandising, Sales Management, Textiles, Store Management, Product Development, Purchasing, Trade Shows, Visual Merchandising, Custom Furniture
Education
Cheonggang Academy
Sears Holdings Corporation September 2014 - Present
Sears Holdings Corporation November 2013 - September 2014
Sears Holdings Corporation July 2013 - October 2013
Sears Holdings Corporation July 2008 - June 2013
Helzberg Diamonds August 2006 - June 2008
Whitehall Jewellers October 2004 - September 2006
The Sharper Image August 2003 - October 2004
Skills
Sales, Customer Service, Store Management, Sales Management, Loss Prevention, Inventory Control, Merchandising, Inventory Management, Visual Merchandising, Retail, Big Box, Customer Satisfaction, Income Statement, Profit, Team Building, Leadership, Retail Sales, Cashiering, Recruiting, Shrinkage, Store Operations, New Store Openings, Planograms, Driving Results, Associate Development, P
Education
California State University-Northridge 2002 — 2007
BA, Criminology
Helzberg Diamonds July 2012 - Present
Education
California State University-Sacramento
Bachelor of Business Administration (BBA), General Sales, Merchandising and Related Marketing Operations
Muckleshoot Shell Market and Deli September 2015 - Present
Walgreens June 2014 - Present
National University November 2013 - Present
March Family July 2013 - February 2014
College of DuPage December 2011 - May 2013
Illinois Back Institute May 2010 - August 2012
Helzberg Diamonds November 2009 - December 2009
JC Penney February 2008 - October 2009
WILSON'S LEATHER, INC November 2007 - February 2008
CHICO'S February 2006 - November 2007
Skills
Sales Management, Customer Relations, Team Leadership, Customer Service, Retail, Inventory Management, Excel, Coaching, Sales, Management, Event Planning, Time Management, Team Building, Healthcare, Public Speaking, Outlook, Training, Process Scheduler, Leadership, Microsoft Excel
Education
National University 2013 — 2016
Bachelor's Degree, Healthcare Administration
College of DuPage 2007 — 2007
GED, General Education
Hoffman Estates High School, Hoffman Estates, IL 1983 — 1987
DEG Digital October 2014 - Present
Grantham University July 2013 - October 2014
Helzberg Diamonds January 2011 - July 2013
Staples Promotional Products September 2007 - December 2010
United Way of Central Iowa January 2007 - May 2007
Skills
Email Marketing, Cross Channel Marketing, Integrated Marketing, SEO, E-commerce SEO, Digital Marketing, Marketing Strategy, Marketing Communications, Editing, Marketing, Social Media, Newsletters, Strategy, Leadership, E-commerce, Lead Generation, Mobile Marketing, Advertising
Education
Drake University 2003 — 2007
BAJMC, Public Relations
Universidad de Granada 2010 — 2010
Alterra Bank August 2014 - Present
American Heritage National Bank June 2011 - May 2014
Wells Fargo October 2006 - June 2011
Helzberg Diamonds 2004 - 2006
Skills
Customer Service, Small Business Lending, Training, Credit, Loans, Recruiting, Mortgage Lending, Credit Analysis, Commercial Lending, Financial Analysis, Coaching, Consumer Lending, Retail Banking, Lines Of Credit, Commercial Banking, Underwriting, Banking, Refinance, Mortgage Banking, Relationship Management, Loan Origination, Residential Mortgages, Retirement Planning, Risk Management, Treasury Management, Deposits
Education
College of St. Benedict
Bachelor's degree, Management
National Marine Manufacturers Association (NMMA) June 2014 - Present
Digitas July 2012 - May 2014
Helzberg Diamonds June 2009 - July 2012
Starz Entertainment December 2007 - February 2009
Crown Imports, LLC March 2006 - December 2007
Cision February 2005 - March 2006
Skills
Corporate Communications, Public Relations, Marketing Communications, Display Advertising, Social Media Marketing, SEO, New Media, PPC, Facebook, Social Media, Integrated Marketing, Email Marketing, Digital Marketing, Social Networking, Publicity, Copywriting, Media Relations, Blogging, Online Advertising, Advertising, Press Releases, Newsletters, Marketing Strategy, Marketing, Online Marketing, Strategy, Content Management, B2B, Direct Mail, Management, Leadership, Digital Strategy, Digital Media, Mobile Marketing
Education
DePaul University 2005 — 2006
MA, Corporate and Multicultural Communication
University of Illinois at Urbana-Champaign 2000 — 2004
BA, Speech Communication & Arabic Language
EyeMed Vision Care 2013 - Present
Luxottica Retail North America 2012 - Present
Brighton Collectibles June 2010 - March 2012
Helzberg Diamonds 2009 - 2010
Merry Maids Corporate 2007 - 2009
Patio Concepts 2005 - 2007
Lenscrafters May 1998 - January 2005
Sunglass Hut 1996 - 1998
Charlotte Russe July 1993 - June 1996
Skills
Bilingual-Spanish, Information Management, Business Management, Retail Management, Employee Relations, Hiring, Customer Relations, Customer Service, Customer Satisfaction, Inventory Management, Windows, Microsoft Office, Excel, Team Building, Coaching, Merchandising, P&L, Teamwork, Public Speaking, Performance Management, Optical Dispensing, Recruiting, Organizational..., Social Networking, Leadership, Management, PowerPoint, Staff Development, Leadership Development, Strategic Planning, Event Planning, Training, Analysis, System Administration, Marketing, Data Analysis, Human Resources, Team Leadership, Sales, Retail, Visual Merchandising, Interviews, Loss Prevention, Talent Management, Store Management, Microsoft Excel, Time Management, Budgets
Education
CSUSB 2009 — 2012
Bachelor of Arts (B.A.), Business Administration and Information Management
Crafton Hills College 2007 — 2009
Business Administration and Management, General
Mt. San Antonio College 1993 — 1997
Helzberg Diamonds November 2014 - Present
Skills
Business Analysis, Business Strategy, Change Management, Business Process..., Strategy, Business Intelligence, Strategic Planning, Program Management, Recruiting, Business Development, Business Process, Process Improvement, Performance Management, Training, Team Building, Talent Management, Coaching
Education
Chippewa Valley Technical College 2012 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services
Chippewa Valley Technical College
Associate's degree, Business, Management, Marketing, and Related Support Services
Mylan March 2015 - Present
Mylan October 2013 - March 2015
Allegheny County Housing Authority May 2010 - October 2013
Helzberg Diamonds February 2006 - May 2010
Sterling Jewelers October 2002 - February 2006
Skills
Retail, Customer Service, Real Estate, Sales, Store Management, Marketing, Merchandising, Time Management, Event Planning, Advertising, Inventory Management, Event Management, Retail Sales, Social Media Marketing, Visual Merchandising, Recruiting, Public Relations, Social Media, Marketing Communications, Hiring, Profit, Team Building, Training, Management, Microsoft Office, Employee Training, Customer Satisfaction, Sales Management, Inventory Control, Leadership, Public Speaking, Team Leadership, Process Improvement, Microsoft Word, Store Operations
Education
Duquesne University 1997 — 2001
BA, Public Relations
Apple August 2014 - Present
Helzberg Diamonds July 2013 - September 2014
Starbucks November 2007 - July 2014
Skills
Merchandising, Store Management, Customer Service, Retail, Visual Merchandising, Inventory Management, Time Management, Microsoft Word, Retail Sales, Customer Satisfaction, Leadership, Sales, Customer Experience, Training, Teamwork
Education
California State University-Sacramento 2014 — 2016
Sierra College 2012 — 2014
Associate of Science (A.S.), Business Administration and Management, General
ATI Industrial Automation August 2015 - Present
ATI Industrial Automation August 2015 - Present
Caterpillar Inc. – Building Construction Products (BCP) November 2012 - July 2015
Caterpillar Parts Department January 2011 - November 2012
Helzberg Diamonds July 2003 - January 2011
Skills
Management, Leadership, Payroll, Internal Communications, Recruiting, Interviewing Skills, New Hire Orientations, New Hire Paperwork, Training, HR Consulting, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Sales, Event Planning, Purchasing, Public Speaking, Customer Service
Education
East Carolina University 1999 — 2003
Bachelor of Science (B.S.), Communication
East Carolina University 1999 — 2003
Bachelor of Science (B.S.), Communication, General
ExteNet Systems, Inc. May 2014 - Present
LaSalle Street Securities February 2014 - May 2014
Chicago Kent Law Offices, Criminal Defense Clinic January 2014 - May 2014
Cook County Sheriff's Department June 2013 - December 2013
Helzberg Diamonds September 2011 - June 2013
O'Connor and Nakos August 2011 - December 2011
Skills
Westlaw, Legal Writing, Retail Sales, Customer Service, Loss Prevention, Store Operations, Document Drafting, Financial Analysis, Lexis, Criminal Law, Legal Research, Microsoft Excel, Microsoft Office
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2012 — 2015
Doctor of Law (J.D.), Certificate in Business Law
University of St. Francis 2009 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Helzberg Diamonds September 2015 - Present
The Limited February 2015 - September 2015
Aeropostale October 2011 - February 2014
Skills
PowerPoint, Microsoft Office, Microsoft Word, Leadership, Event Planning, Public Speaking, Time Management, Social Networking, Sales, Customer Service, Teamwork, Management, Retail, Marketing, Facebook, Team Building, Microsoft Excel
Education
Concordia University Texas 2012 — 2016
Bachelor's Degree, Multidisciplinary Studies with a Concentration in Business and Communication, Junior
Helzberg Diamonds September 2006 - December 2007
Tuesday Morning August 2005 - September 2006
Wilsons Leather 2002 - 2004
Gadzooks 2001 - 2002
Skills
Digital Photography, Photoshop, Adobe Creative Suite, Graphic Design, Photography, Mac, Darkroom, Film Photography, Basic Graphic Design, iOS, Fine Art Photography
Education
Collin County Community College 2008 — 2017
Associate's Degree, Photography, A
Paulding County Marshal Bureau May 2015 - Present
Paulding County Marshal Bureau March 2015 - May 2015
Republic Finance February 2013 - April 2014
Sterling Jewelers December 2010 - February 2013
Helzberg Diamonds June 2007 - February 2010
Hope Valley Country Club July 2005 - May 2007
Americall Group, Inc. March 2002 - May 2005
Skills
Organizational..., Training, Office Management, Customer Service, Communication Training, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Windows, Research, Typing, Proofreading, Editing, Public Speaking, Budgets, Ethical Decision Making, Strategic Planning, Negotiation, Marketing Strategy
Education
Georgia Highlands College 2011 — 2011
Certificate, Human Resources
Jones International University 2005 — 2007
Bachelors of Business Administration (BBA), Business Administration and Management, General
Elgin Community College 2002 — 2005
Associate in Arts (AA), Business Administration and Management, General
Greenberg jewelers April 2014 - March 2015
Helzberg Diamonds July 2006 - April 2014
Helzberg Diamonds February 2013 - November 2013
Coach November 2006 - November 2007
Victoria's Secret October 2005 - November 2006
Elks lodge rose temple March 2004 - November 2005
self employeed child care provider September 2001 - January 2004
Belk January 2000 - June 2001
Skills
Sales, Retail, Visual Merchandising, Merchandising, Customer Service, Store Management, Sales Management, Loss Prevention, Luxury Goods, Inventory Management, Retail Sales, Leadership, Fashion, Inventory Control, Profit
Education
Des Moines Area Community College
Associate's degree
Omninuvo Realty August 2015 - Present
KB Home August 2014 - August 2015
LGI Homes January 2013 - August 2014
Richmond American Homes March 2010 - January 2011
KB Home April 2004 - May 2009
Helzberg Diamonds 1991 - 2003
Skills
Investors, Real Estate License, Real Estate, Sellers, HUD, Buyers, Short Sales, Foreclosures, Investment Properties, Referrals, REO, First Time Home Buyers, Buyer Representation, Listings, Relocation, Residential Homes, New Home Sales, Single Family Homes, Selling, Real Estate Transactions, Customer Service, Land Acquisition, New Homes, Sales, Condos, Real Estate Development
Education
Arizona School of Real Estate & Business 2003 — 2003
Licensed Real Estate Agent, Real Estate
Southwest Texas State University 1984 — 1988
Bachelor of Business Administration (B.B.A.), Marketing
Cuyahoga Community College 1982 — 1984
Associate's degree, Small Business Administration/Management
City of Janesville August 2015 - Present
University of Wisconsin-Extension June 2014 - August 2015
University of Wisconsin Extension February 2014 - May 2014
Sarver Estates May 2002 - September 2013
Helzberg Diamonds May 2000 - April 2002
Helzberg Diamonds May 1998 - May 2000
Skills
Community Outreach, Nonprofits, Research, Public Speaking, Customer Service, Human Resources, Teaching, Fundraising, Event Planning, Staff Development, Team Building, Economic Development, Economic Policy, Developing Countries
Education
University of Wisconsin-Madison 2013 — 2015
Master of Arts (MA), City/Urban, Community and Regional Planning
Central College 1998 — 2001
Bachelor of Arts (B.A.), Economics, 3.4
CarMax February 2015 - Present
CarMax March 2014 - Present
Sears Holdings Corporation September 2012 - March 2014
Best Buy/Magnolia Audio Video January 2009 - June 2012
Best Buy October 2006 - September 2009
Best Buy July 2005 - October 2006
Whitehall Jewellers 1998 - 2004
Helzberg Diamonds 1996 - 1998
K's Merchandise 1994 - 1996
United States Air Force 1990 - 1994
Skills
P&L Management, Merchandising, P&L, Retail, Customer Service, Sales Management, Inventory Management, Strategic Planning, Problem Solving, Customer Relations, Budgeting, Coaching, Business Strategy, Performance Management, Income Statement, New Business Development, Team Building, Sales Acumen, Business Acumen, Cross-functional Team..., Multi-unit, Loss Prevention, Profit, Visual Merchandising, Big Box, Store Management, Customer Retention, Sales, Leadership, Competitive Analysis, Customer Experience, Business Planning, CRM, Selling, Customer Satisfaction, Employee Training, Sales Operations, Team Management, Hiring, Time Management, Driving Results, Inventory Control, Retail Sales, Multi-Unit Management, Store Operations, Leadership Development, Planograms, Training, Multi-channel Retail, Consumer Electronics
Education
College of DuPage 1996 — 1998
Associates, Marketing and Retailing
Illinois State University 1994 — 1996
Douglas County School District August 2010 - Present
Developmental Pathways June 2008 - July 2011
Helzberg Diamonds May 2005 - August 2008
Skills
Case Management, Case Managment, Community Outreach, Crisis Intervention, Developmental..., Mental Health, Mental Health Counseling, Nonprofits, Program Development, Psychotherapy, Public Speaking, Social Services, Training
Education
Colorado State University 2009 — 2011
Master's degree, Social Work
Metropolitan State College of Denver 2005 — 2008
Bachelor's degree, Human Services, General
Helzberg Diamonds August 2013 - Present
Sephora March 2010 - August 2013
Helbock, Nappa & Gallucci LLP June 2008 - January 2010
Estee Lauder March 2006 - March 2008
Helbock, Nappa & Gallucci LLP March 2002 - September 2005
Fleet Securities June 2000 - December 2001
Donaldson, Lufkin & Jenrette February 1993 - June 2000
Ernst & Company September 1991 - December 1992
Skills
Cosmetics
Education
City University of New York-College of Staten Island
Midland Scientific, Inc November 2007 - Present
Helzberg Diamonds January 2005 - December 2005
Westside Church May 2004 - August 2004
Skills
Employee Relations, Recruiting, Talent Acquisition, Employee Training, Leadership, Workforce Planning, Employment Law, Leadership Development
Education
Colorado Christian University 2002 — 2005
McDaniel Household October 2011 - Present
Freightquote.com November 2010 - October 2011
Helzberg Diamonds September 2008 - November 2010
Penton Media July 2007 - September 2008
National City Bank April 2005 - July 2007
National City Bank 2003 - 2005
Skills
Email Marketing, Web Analytics, Online Advertising, Social Media Marketing, Digital Marketing, Account Management, Social Media, Direct Marketing, Project Management, Omniture, Database Marketing, Segmentation, Forecasting, Interactive Marketing, Lead Generation, Customer Acquisition, Analytics
Education
Cleveland State University
BA, Marketing
Morton Trucking September 2014 - Present
Coastal Carolina Community College August 2013 - May 2015
Helzberg Diamonds September 2013 - October 2014
Craven Community College October 2011 - July 2013
Jackson Hewitt Tax Service January 2009 - September 2009
Holiday Inn Express Silver City March 2008 - December 2008
Grant County Silver City Chamber of Commerce November 2007 - November 2008
Skills
Higher Education, Teaching, Microsoft Office, Public Speaking, Data Analysis, Access, Teamwork, Time Management, Sales, Management, Budgets, Outlook, PowerPoint, Windows, Curriculum Development, Administration, Data Entry, Photoshop, Microsoft Word, Editing
Education
East Carolina University - College of Business 2009 — 2011
MBA, Business Admin, Health Care Administration
Western New Mexico University 2005 — 2008
BBA, Accounting
Western New Mexico University 2005 — 2008
BAS, Operations Management
Silver High School
Helzberg Diamonds August 2015 - Present
Stout Risius Ross January 2014 - April 2015
Stout Risius Ross 2012 - 2013
Ciber May 2011 - June 2012
Eastern Michigan University September 2010 - May 2011
Jackson County ISD January 2004 - August 2009
Siena Heights University August 2007 - May 2009
Lenawee Intermediate School District January 2007 - August 2008
Skills
Litigation Support, Forensic Analysis, Help Desk Support, Microsoft Excel, Customer Service, Analysis, Finance, Microsoft Office, HTML5, CSS, Computer Forensics
Education
Eastern Michigan University 2010 — 2011
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
Siena Heights University 2007 — 2009
Bachelor of Arts (BA), Computer and Information Systems Security/Information Assurance
Jackson Community College 2005 — 2006
Associate degree, General Studies
Asheville Area Habitat for Humanity June 2014 - Present
Sea Island Company October 2012 - March 2014
Grove Park Inn Resort & Spa April 2003 - April 2012
Helzberg Diamonds October 2000 - November 2002
Bridgman's Cleaning and Maintenance January 1991 - June 2000
Skills
Account Reconciliation, Access, Navision, Microsoft Excel, Purchasing, Project Planning, Hotels, Strategic Financial..., Hospitality, Event Planning, Event Management, Budget, Customer Service, Microsoft Word, PowerPoint, Outlook, Public Relations, Inventory Management, Team Building, Social Media Marketing, Transportation..., Budgets, Financial Analysis, Project Management, Purchase Management, Operations Management, Resorts, Customer Satisfaction, Hospitality Industry, Hotel Management, Revenue Analysis, Sales, Process Scheduler, Front Office, Hospitality Management, Management, Leadership, New Business Development, Restaurants, Food & Beverage, Training, Meeting Planning, Supervisory Skills, Tourism, Forecasting, Yield Management, Food, Contract Negotiation, Pre-opening, Property Management...
Education
Montreat College 2006 — 2008
MASTER OF BUSINESS ADMINISTRATION, 2008
East Tennessee State University 1989 — 1995
BACHELOR OF ARTS, History; English
Leadership Asheville
Michael's Jeweler's July 2011 - Present
Michael's Jeweler's 2011 - 2012
Helzberg Diamonds November 2010 - July 2011
Helzberg Diamonds March 2010 - November 2010
W. E. ZIMMERLE & ASSOCIATES December 2008 - March 2010
TRI VANTAGE, LLC November 1985 - December 2008
JOHN BOYLE & COMPANY, INC 2001 - 2007
JOHN BOYLE & COMPANY, INC 1998 - 2001
Skills
Inventory Management, Retail, Inventory Control, Purchasing, Strategic Planning, Customer Relations, Negotiation, Customer Service, Word, Excel, Budgeting, Microsoft Office, Team Building, Problem Solving, Contract Negotiation, Team Leadership, Sales Management, Hiring, Forecasting, Product Development, Mentoring, New Business Development, Planning, Account Management, PowerPoint, Marketing Strategy, Advertising, Operations Management, Business Strategy, Employee Relations, Business Planning, Performance Management, Event Management, Public Speaking, Analysis, Process Improvement, Vendor Relations, Budgets, Process Scheduler, Trade Shows, Microsoft Word, Merchandising, Profit, Sales, Sales Operations, Start-ups, B2B, Business Development, Marketing, Customer Satisfaction
Education
DALE CARNEGIE TRAINING 1998 — 1998
Leadership for Managers
Camden County College 1985 — 1988
Business
Florida Hospital Tampa December 2014 - Present
HCA North & West Florida March 2014 - Present
Virtual Media Designs 2007 - Present
Coldwell Banker 2010 - 2011
Anchor Marketing 2007 - 2008
Heartwood Designs 2004 - 2007
Builders Association of the Twin Cities 2006 - 2006
Regis Corporation 2003 - 2005
Helzberg Diamonds 2000 - 2004
Skills
Registered Nurses, Management, Medical/Surgical, Information Technology, Web Design, Graphic Design, Retail, Real Estate, Contract Negotiation, Customer Service, Jewelry, Adobe Creative Suite, Microsoft Office, FileMaker, DNS Server, QuarkXPress, Dreamweaver, Proofreading, Digital Imaging, Digital Illustration, Plesk, Web Hosting, Video Editing, Print Production Process, PC, Mac, Audio Editing, Craft Services, Software Documentation, Healthcare, Data Entry
Education
Ultimate Medical Academy 2012 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse, 3.4
Florida Institute of Technology 2010 — 2010
Master of Business Administration (M.B.A.), Marketing, 3.0
Minnesota State University, Moorhead 2007 — 2009
Bachelor of Science (BS), Graphic Communications
Century College 2000 — 2005
Associate of Arts and Sciences (A.A.S.), Design and Visual Communications, General
State Street Bank May 2011 - Present
Black & Veatch May 2010 - May 2011
H&R Block August 2009 - June 2010
H&R Block, Inc. February 2004 - August 2009
Federal Reserve Bank of Kansas City January 2002 - February 2004
GE Transportation August 1997 - January 2002
Helzberg Diamonds 1992 - 1997
Skills
HR Transformation, Shared Services, Outsourcing, PeopleSoft, HRIS, Process Improvement, Payroll, Employee Benefits, Human Resources, Vendor Management, Business Process..., Sarbanes-Oxley Act, Business Analysis, Accounting, Benefits Administration, Leadership, Management, Mergers & Acquisitions, Business Process, Budgets
Education
Colorado State University
BA, Finance
Piraeus Data January 2013 - Present
Account Manager to Microsoft January 2012 - January 2013
Microsoft January 2008 - January 2011
AusTech, Inc. January 2007 - July 2007
US BMO Systems & Tools January 2005 - January 2006
Helzberg Diamonds January 2003 - January 2004
Sears, Roebuck and Co. January 2002 - January 2003
Sears, Roebuck and Co. January 2000 - January 2002
Sears, Roebuck and Co. January 1998 - January 2000
Sears, Roebuck and Co. January 1997 - January 1998
Skills
Training, Program Management, Account Management, Sales Management, Instructor-led Training, Management, New Business Development, Technical Recruiting, Business Development, Leadership, Development & delivery..., Sales Rep Training, Recruiting, American Society for...
Education
Reardan HS 1990 — 1994
Central Washington University
B.S, Social Science
Eastern Washington University
Eastern Washington University
Helzberg Diamonds September 2007 - Present
Helzberg Diamonds 2007 - Present
Helzberg Diamonds January 2000 - September 2007
Skills
Sales, Loss Prevention, Management, Profit, Retail, Store Operations, Inventory Management, Training, Customer Service, Store Management, Merchandising, Inventory Control, Sales Management, Visual Merchandising, Retail Sales, P&L, Leadership, Team Building, Recruiting, Customer Satisfaction, Driving Results, P&L Management, POS, Multi-unit, Performance Management, Hiring, Coaching, Income Statement
Education
Culver Stockton College 1988 — 1992
BS, History/Business
Moline Senior High School, Moline IL 1988 — 1992
Culver Stockton College, History
JBR ROBINSON Jewelry October 2008 - Present
Helzberg Diamonds May 2005 - February 2008
Marshall Fields (Macy’s) May 2002 - May 2005
Good Samaritan Hospital May 1998 - May 2002
Education
Edison Community College 1988 — 1996
AA, Degree in Liberal Arts
Manpower March 1999 - Present
Allied Insurance September 1998 - March 1999
Helzberg Diamonds September 1993 - September 1998
Education
Grand View College 2000 — 2001
English
Des Moines Area Community College 1993 — 1995
Liberal Arts
Clinical Reference Laboratory December 2004 - Present
Clinical Reference Laboratory August 1997 - December 2001
Helzberg Diamonds 1995 - 1997
Clark refining and marketing 1993 - 1995
Continental Baking Company, a division of Ralston Purina May 1989 - June 1993
Skills
Pharmaceutical Industry, Management, Data Management, Clinical Trials, Business Analysis, Quality Assurance, SDLC, Process Improvement, Software Documentation, Cross-functional Team..., Strategic Planning, Business Development, Team Leadership, Business Process..., Project Management, Vendor Management, Biotechnology, IT Strategy, Life Sciences
Education
De Montfort University 1984 — 1987
B.Sc., Computer Science
Gem Shopping Network, INC November 2011 - Present
SJA March 2011 - November 2011
Zale August 2006 - March 2011
Davidson and Licht July 2005 - August 2006
Helzberg Diamonds March 1992 - July 2005
Skills
Coaching, Team Building, Sales Management, Marketing, Retail, Customer Service, Account Management, Recruiting, Inventory Management, Training, Sales, Employee Training, Leadership, Customer Satisfaction, Team Leadership, Merchandising, Strategic Planning, Store Management, Profit, Public Speaking, Employee Relations, Sales Operations, Social Networking, Income Statement, Performance Management, Visual Merchandising, Project Planning, Inventory Control, Management, Process Scheduler, Budgets, P&L Management, Customer Experience, Hiring, Customer Retention, POS, Leadership Development, Vendor Management, Time Management, Human Resources, Business Strategy, Public Relations, CRM, Wholesale, Luxury Goods, Purchasing, Fashion, Negotiation, Selling, Marketing Strategy
Education
Diamond Council of America
Diamond Certification and Colored Gemstone Certification
East Texas Baptist University
Bachelor of Applied Science (BASc), Business/Communications
Helzberg Diamonds May 2011 - Present
Sprint 2000 - 2009
Welsh Costruction Corporation 1997 - 2000
Reproduction Systems, Inc. 1996 - 1996
The Centrex Group, Inc. 1991 - 1993
Union National Bank & Trust Company 1985 - 1991
Skills
Essbase, Hyperion Enterprise, Pace, EPM, PeopleSoft, Software Documentation, Access, Analysis, Training
Education
DeVry University
Bachelor of Science, Telecommunications Management
Hutchinson Community College
Associates of Arts, Business Administration & Computer Science
gems.com October 1999 - Present
Richard Eiseman Jewels 2004 - 2007
Mayors 2002 - 2004
Service Merchandise 2000 - 2002
Helzberg Diamonds 1997 - 2000
Skills
Investments, Diamonds, Watches, Wholesale, Jewelry, Customer Service, Marketing Strategy, Gems, Entrepreneurship, Sales, Team Building, Product Development, Operations Management, Marketing, Luxury Goods, Retail, Sales Management, Merchandising, Social Media Marketing, Public Relations, Social Media, Brand Development, Public Speaking, Gemology, Leadership Development, Jewelry Design, Luxury, Social Networking, Gold, Online Marketing, Microsoft Office, Advertising, Online Advertising, E-commerce, Training, Business Strategy, Marketing Communications, Business Planning, Coaching, Marketing Management, Strategic Planning, International Marketing, Photography, Store Management, Retail Sales, Editing, Blogging, International Business, Hiring, International Sales
Education
Southeastern Oklahoma State University 1982 — 1986
BA, General Studies
Cameron University
not yet, International Entrepreneurship
Medulla LLC, Healthcare Management Solutions December 2014 - Present
AstraZeneca April 2011 - March 2012
Shootsac January 2008 - February 2012
Helzberg Diamonds November 2003 - March 2011
Skills
Sales, Customer Service, Account Management, Marketing, Training, Strategic Planning, Social Media, Marketing Strategy, Leadership, Sales Management, Management, Sales Operations, New Business Development, CRM, Recruiting, Pharmaceutical Sales, Budgets, Team Building, Public Speaking, B2B, Coaching, Event Planning, Entrepreneurship, Healthcare, Healthcare Management, Key Account Development, Leadership Development, Project Management, Social Networking, Outlook, Community Outreach, Retail, Vendor Management, Volunteer Management
Education
Eastern Illinois University 1998 — 2002
BA, communications
Eastern Illinois University 1998 — 2002
Bachelor's degree, Communications
Phoenix Children's Hospital April 2014 - Present
Helzberg Diamonds January 2011 - April 2014
2009- 2010Murphy's and Scarletti's Pasta, Grill August 2007 - December 2010
Bailey Banks & Biddle August 2005 - December 2009
2006- 2009Bailey Banks & Biddle Fine Jewelers August 2005 - December 2009
2008- 2008Ben Bridge Jewelers February 2008 - October 2008
Skills
Merchandising, Retail, Visual Merchandising, Retail Sales, Sales, Store Management, Loss Prevention, Customer Service, Marketing, Sales Management, Inventory Management, Store Operations, Real Estate, Fashion, Customer Satisfaction, Contract Negotiation, Strategic Planning, Facebook, Training, Marketing Strategy, Budgets
Education
Chandler Gilbert Community College 2012 — 2013
Associate of Arts (AA), Communication, General Studies, 3.0
Central Connecticut State University 2006 — 2007
Taken Course work, General Studies
Middlesex Community College 2004 — 2005
Taken course work, General Studies
Berlin High School 2000 — 2004
Diploma
ISI, GPS May 2003 - Present
Business Today, Entrenomics, ISI, GPS August 2008 - November 2009
NCS Pearson August 2002 - December 2002
Kforce Inc February 2000 - August 2002
Kforce Inc August 1999 - February 2000
Helzberg Diamonds August 1998 - August 1999
Helzberg Diamonds August 1995 - August 1998
Imperial Sports December 1993 - August 1995
Skills
Change Management, Strategic Planning, Business Planning, Business Strategy, Management Consulting, Start-ups, Financial Analysis, Operations Management, Coaching, Business Process..., Marketing Strategy, New Business Development, Strategy, Sales Management, Team Building, Process Improvement, Negotiation, Business Development, Business Transformation, Consulting, Risk Management, Account Management, Budgets, Strategic Consulting, Executive Management, Training, Mergers & Acquisitions, Business Analysis, CRM, Leadership, Contract Negotiation, Marketing, Product Development, Leadership Development, Analysis, Small Business, Competitive Analysis, Forecasting, Program Management, Project Management, Organizational Design, Performance Improvement, Sales, Entrepreneurship, Executive Coaching, Team Leadership, Organizational..., Team Management, Management, Cross-functional Team...
Education
Western Michigan University - Haworth College of Business 1993 — 1998
Finance/Marketing
Central Michigan University 1991 — 1992
General Business Studies
Costco Wholesale March 2013 - Present
LeafGuard Services September 2012 - March 2013
Helzberg Diamonds June 2009 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, AS400 system, Phone Etiquette, POS, Web Services, Sales, Customer Service, Mentoring New Hires, Customer Satisfaction, Special Education, Hiring
Education
University of Washington 2006 — 2008
Bachelor's Degree, Society, Ethics, and Human Behavior
Cascadia Community College 2004 — 2006
Associate's Degree
Helzberg Diamonds March 2010 - January 2013
The Purple Rose Theatre Company August 2009 - December 2010
Helzberg Diamonds October 2008 - February 2010
Helzberg Diamonds October 2006 - February 2008
The Purple Rose Theatre Company August 2001 - August 2006
The Purple Rose Theatre Company October 2000 - August 2001
The Henry Ford August 2000 - October 2000
Central Michigan University May 2000 - August 2000
Central Michigan University January 1998 - May 2000
Young's Refinishing May 1998 - August 1998
Skills
Event Planning, Performing Arts, Stage, Event Management, Theatre, Compassion, Keen Listener, Confidant, Exceptional People..., Customer Service, Customer Satisfaction
Education
Central Michigan University 1995 — 2000
Bachelor of Fine Arts (BFA), Technical Theatre/Theatre Design and Technology
Zale Corporation October 2011 - Present
NA Marketing 2008 - 2011
Helzberg Diamonds October 2003 - 2008
CR Jewelers October 1998 - March 2003
RELIABLE CORPORATION – Texas and Virginia September 1989 - March 1998
GORDON’S CORPORATION 1980 - 1989
Skills
Training, Management, Recruiting, Performance Management, Human Resources, Team Leadership, Operations Management, Strategy, Retail, Program Management, Marketing, Project Management, Sales Management, Financial Analysis, Managerial Finance
Education
Dallas Baptist University 2007 — 2007
Certificate, Project Management
Dallas Baptist University 2004 — 2006
Masters of Art in Organizational Management, Organizational Development
Dallas Christian College 2002 — 2004
Management & Ethics, Organizational Management
Illinois Child Support Enforcement November 1995 - Present
Helzberg Diamonds September 1994 - October 1995
Education
Eastern Illinois University 1993 — 1995
MBA, Business Administration
Eastern Illinois University 1989 — 1993
BA, Journalism
Helzberg Diamonds October 1997 - September 2012
Skills
Sales Management, Merchandising, Sales, Performance Management, Visual Merchandising, Retail, Store Management, Loss Prevention, Inventory Management, Store Operations, Profit, Retail Sales, Driving Results, Customer Satisfaction, District Management, Multi-unit, Inventory Control, Income Statement, Hiring, Customer Experience, P&L Management, POS, Shrinkage, CPFR, P&L, New Store Openings, Planograms, Assortment, Wholesale, Merchandise Planning
Education
California State University-Long Beach 1984 — 1987
Bellflower 1983 — 1983
kevin jewelers January 2000 - Present
Kevin Jewelers 1993 - 2011
Helzberg Diamonds June 1990 - September 1993
Skills
Fashion, Retail, Merchandising, Trend Analysis, Product Development, Visual Merchandising, Inventory Management, Jewelry, Sales, Marketing Strategy, Luxury Goods, Marketing, Wholesale, Apparel, Purchasing, Customer Service, Negotiation, Profit, Watches, Product Marketing, Sales Management, Assortment, Trade Shows, Selling, Advertising, Market Research, Forecasting, Diamonds, Trend, Brand Development, Pricing, Luxury, Sales Operations, Contract Negotiation, P&L Management, Customer Satisfaction, Jewelry Design, Fashion Buying, Brand Management, New Business Development, E-commerce, Strategic Planning, Team Building, Retail Buying, Merchandise Planning, Management, Market Planning, Competitive Analysis, Microsoft Office, Marketing Communications
Education
California State University-Los Angeles 2000 — 2002
Bachelor of Science (BS) in progress, Business Administration and Management, General, 3.83
University of California, Los Angeles 1990 — 1995
BA, spanish literature
UnitedHealth Group February 2015 - Present
UnitedHealth Group September 2012 - February 2015
Famous Dave's January 2011 - August 2012
Famous Dave's February 2008 - January 2011
U.S. Bank July 2007 - February 2008
U.S. Bank June 2006 - July 2007
Helzberg Diamonds October 2005 - June 2006
Kohls July 2003 - October 2005
Skills
Forecasting, Microsoft Excel, Team Building, Customer Service, Microsoft Office, Purchasing, PowerPoint, Outlook, Procedure Development, Commodity Markets, Microsoft Word, Analytics, Root Cause Analysis, Trend Analysis, Pricing Analysis, Report Writing, Usage Analysis, Supply Chain Management, Scorecard Management, Vendor Relationships, Regulatory Compliance, Meeting Facilitation
Education
Metropolitan State University 2005 — 2007
Bachelor in Sciense, Economics
Century College 2002 — 2005
Associate in Arts, Liberal Arts
Lewen & Associates January 1997 - Present
Helzberg Diamonds September 1995 - October 1997
Edison Brothers August 1975 - August 1995
Skills
Tax Preparation, Income Tax, Tax, Small Business, Bookkeeping, Tax Returns, Corporate Tax, QuickBooks, Accounting, Sales Tax, Accountants, Financial Reporting, Customer Service, Public Speaking, Leadership, Nonprofits, Strategic Planning, Team Building
Education
Miami University 1974 — 1975
Teaching Certification, Educational Leadership and Administration, General
Cincinnati State Technical and Community College 1972 — 1974
Associate of Arts (A.A.), Business Administration and Management, General
Helzberg Diamonds December 2002 - April 2013
Saks Fifth Avenue February 1997 - December 2002
Finlay Fine Jewel May 1984 - April 1997
Skills
Visual Merchandising, Store Management, Loss Prevention, Merchandising, Retail, Store Operations, Jewelry, Sales Management, Profit, POS, Driving Results, Recruiting, Sales, Inventory Control, Retail Sales, District Management, New Store Openings, Multi-unit, CPFR, Assortment, Multi-Unit Management, Shrinkage, Income Statement, Big Box, Merchandise Planning, Associate Development, P&L Management, Hiring, Planograms, Accountability, Inventory Management, Wholesale, Product Knowledge, Trend Analysis, Multi-channel Retail, Luxury Goods, Fashion, Watches, Trend, Customer Satisfaction, Apparel, Sales Operations, Employee Training, P&L, Multi-Unit
Education
University of Miami 1961 — 1969
BBA, Marketing, Retailing
Hunter College 1963 — 1965
Helzberg Diamonds July 2011 - Present
BevMo! August 2004 - July 2011
Skills
Wine Sales, Beer, Merchandising, Customer Service, Wine, Word, Excel, PowerPoint, Administration, Retail, Supervisory Skills, Microsoft Office, Problem Solving, Social Media, Customer Relations, Public Speaking, Team Leadership, Windows, Marketing Strategy, Event Planning, Employee Relations, Critical Thinking
Education
CSU Sacramento 2008 — 2011
B.A., Matketing
Helzberg Diamonds April 2009 - Present
Kay Jewelers September 1992 - April 2009
Education
Brookfield East
Drake University
Business, Design
Ben Bridge Jeweler 2013 - 2014
Helzberg Diamonds March 2013 - July 2013
Brookstone July 2012 - April 2013
Jcpenney 2004 - May 2012
JC Penney 2004 - March 2010
Skills
Store Operations, Visual Merchandising, Merchandise Planning, Store Management, Inventory Control, Merchandising, Retail, Inventory Management, Customer Satisfaction, Customer Experience, Sales, Customer Service, Big Box, Sales Management, Associate Development, Recruiting, Process Scheduler, Selling, Profit, 10 Key, Retail Sales, Team Leadership, P&L, Hiring, Loss Prevention
Education
Gemological Institute of America 2013 — 2016
Graduate Gemologist, Gemology
Columbia Basin College 1992 — 1993
General
Helzberg Diamonds January 2014 - Present
Helzberg Diamonds May 2011 - January 2014
JCPenney August 2002 - April 2011
Spiegel Catalog January 1998 - August 2002
Neiman Marcus October 1994 - December 1997
Saks Fifth Avenue August 1988 - September 1994
BATUS Retail Group 1987 - 1988
Skills
Multi-channel Marketing, Merchandising, Product Development, Result Oriented, Entrepreneurship, Ecommerce, Cross-functional Team..., Direct Marketing, Sales, Competitive Analysis, Business Strategy, Trend, Web Analytics, Digital Strategy, Profit, Jewelry, E-commerce, Footwear, Marketing
Education
Eastern Kentucky University
Bachelor of Business Administration (BBA), Accounting
University of Louisville
Master of Business Administration (MBA)
Helzberg Diamonds May 2012 - Present
JCPenney February 2002 - May 2010
Education
Davenport University 2006 — 2010
Associate's degree, Accounting and Finance
Ferrellgas April 2007 - Present
Helzberg Diamonds May 2005 - April 2007
Skills
Financial Accounting, Internal Audit, SEC Filings, QuickBooks, Payroll, External Audit, Tax, Invoicing, Peachtree, Cash Management, Microsoft Excel
Education
Columbia College 2005 — 2008
Bachelor of Science (B.S.), Accounting and Finance
UNMMG Locum Tenens & Specialty Extension Services Program January 2014 - Present
UNM Medical Group, Inc. May 2006 - December 2013
Helzberg Diamonds August 1988 - September 1991
Skills
Administrative..., Outlook, Data Entry, Microsoft Office, Microsoft Word, Healthcare, Event Planning, Microsoft Excel, Office Management, Customer Service
Education
Colorado State University 1977 — 1980
History
CNM
Nutrition Sciences
Colorado State University
History
The Diamond Gallery May 2014 - Present
Helzberg Diamonds October 2010 - May 2014
Fey & Co April 2002 - October 2010
JB Rudolph June 1987 - April 2002
Skills
Sales, Management, CRM, Training, Customer Service, Selling, Insurance, Store Management, Visual Merchandising, Loss Prevention, Merchandising, Retail, Inventory Management, Inventory Control, Store Operations
Education
Carl Sandburg College
Rogers Enterprises June 2013 - Present
Helzberg Diamonds April 2011 - June 2013
Education
Illinois State University 1998 — 2000
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
College of DuPage 1996 — 1998
Associate of Arts (AA)
Helzberg Diamonds, Inland Center Mall, San Bernardino November 2014 - Present
Summit Career College, Colton, CA November 2003 - April 2014
Helzberg Diamonds March 2003 - November 2003
Robbins Brothers, The Engagement Ring Store January 1994 - March 2003
Skills
Sales
Education
Chaffey College 1978 — 1981
Business, Management, Marketing, and Related Support Services
Chaffey High School 1974 — 1977
High School Diploma, Business Administration and Management, General, 12
Helzberg Diamonds
Skills
Store Management, Retail, Customer Service, Store Operations, Customer Satisfaction, Jewelry, Driving Results, Retail Sales, Employee Management, Human Resources, Inventory Control, Inventory Management, Merchandising, Loss Prevention, Profit, Sales Management, POS, Visual Merchandising
Education
Elmhurst College 1978 — 1982
Bachelor of Applied Science (B.A.Sc.), Business/Commerce, General
Elmhurst College 1978 — 1982
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Elmhurst College 1978 — 1982
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General