Helzberg Diamonds
Industry: Retail company
DescriptionHelzberg Diamonds is a jewelry retailer founded in 1915 by Morris Helzberg that has 210 stores in 36 states. Parent organization: Berkshire Hathaway Headquarters: Kansas City, Missouri, United States Number of locations: 200+ stores (2017) CEO: Beryl Raff (Apr 2009–) Founder: Morris Helzberg Founded: 1915, Kansas City, Kansas, United States
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Helzberg Diamonds Employees
Helzberg Diamonds April 2015 - Present
Helzberg Diamonds May 2014 - Present
Helzberg Diamonds June 2012 - Present
Dillards June 2010 - July 2012
American Eagle Outfitters April 2008 - May 2010
Skills
Retail Management, Assistant Buyer, Microsoft Office..., Coursework in..., Superior leadership and..., Excellent verbal and..., Store Management, Merchandising, Retail, Sales, Marketing, Project Planning, Training, Management, Customer Satisfaction, Trend Analysis, Negotiation, Customer Service, Customer Experience, Communication, Sales Management, Inventory Management, Visual Merchandising, Social Media, Fashion, Time Management
Education
University of Missouri-Columbia 2006 — 2010
Textile and Apparel Management, Emphasis on international marketing and merchandising.
Gemological Institute of America
YP April 2014 - Present
Ambit Energy March 2014 - Present
Jared the Galleria of Jewelry July 2013 - Present
Helzberg Diamonds September 2006 - July 2013
Verizon March 2006 - July 2006
OSI September 2005 - March 2006
Fred Meyer Jewelers June 2004 - April 2005
Skills
Advertising, Search Advertising, Online Advertising, Digital Marketing, Mobile Advertising, Marketing Strategy, Social Media Marketing, Direct Sales, Online Marketing, Marketing, Display Advertising, Advertising Sales, Marketing Management, Retail, Sales, Store Management, Training, Sales Management, Hiring, Customer Service, Recruiting, Leadership, Merchandising, Inventory Management, Profit, Customer Satisfaction, Visual Merchandising, Management, Inventory Control, Luxury Goods, Retail Sales, Product Knowledge, Team Building, P&L, Jewelry, P&L Management, Employee Training, Watches, Customer Experience, Customer Retention, Driving Results, Store Operations, Salesforce Training, Forecasting, Sales Operations, Diamond Grading Training, Coaching, Time Management, Negotiation
Education
American Gem Society 2010 — 2010
Title Holder / Registered Jeweler (R.J.), Diamond Grading, AGS Way, 98
Gemological Institute of America 2010 — 2010
AJP (Accredited Jewelry Professional), Diamonds, Gemstones, Jewelry
Gemological Institute of America 2010 — 2010
Graduate, Diamond Grading Lab, 98
Diamond Council Of America 2007 — 2007
Certificate, Diamonds, 95
East Moline Area Career Center 1999 — 2001
Diploma, Electronics, 3.17
United Township High School 1997 — 2001
Diploma, General Studies, 3.17
Kay Jewelers November 2013 - Present
Helzberg Diamonds 2008 - 2009
Whitehall Jewelers February 2000 - October 2008
Skills
Visual Merchandising, Store Management, Loss Prevention, Merchandising, Retail Sales, Store Operations, Inventory Control, Inventory Management, Profit, Cashiering, Planograms, Customer Service, POS, Driving Results, Merchandise Planning, Shrinkage, P, New Store Openings, Time Management, Hiring, Associate Development, Telephone Skills, Jewelry, Luxury Goods, Training, Inventory, Recruiting, Team Building, Teamwork
Education
Gemological Institute of America-New York 2014 — 2016
Graduate Gemologist
Joseph case high school
Helzberg Diamonds June 2010 - Present
Zale September 2008 - June 2010
Sunshine Splash Tan June 2006 - August 2008
Skills
Photoshop, Drawing, Art, Painting, Illustrator, Microsoft Word, Microsoft Office, Digital Illustration, Acrylic Painting, Sketching, Acrylic, InDesign, Customer Service, PowerPoint, Fine Art, Adobe Creative Suite, Mixed Media, Diamond Jewelry, Visual Merchandising, Floor Management, Sales, Inventory Management, Store Operations, Store Management, Jewelry, Retail, Inventory Control, Training, Management, Merchandising, Customer Satisfaction, Retail Sales, Loss Prevention
Education
Gemological Institute of America 2013 — 2013
Graduate Diamond
Gemological Institute of America 2011 — 2012
Accredited Jewelry Professional
School of Visual Arts 2007 — 2010
Bachelor of Fine Arts (B.F.A.), Illustration
Pratt Institute 2006 — 2007
Bachelor of Fine Arts (B.F.A.), Illustration
William L. Dickinson High School 2002 — 2006
High School Diploma
Bruce G. Weber Precious Jewels February 2015 - Present
Israel Diamond October 2014 - December 2014
Moody's Jewelry January 2014 - October 2014
Moody's Jewelry June 2010 - October 2014
Helzberg Diamonds September 2009 - June 2010
Skills
Visual Merchandising, Merchandising, Retail, Loss Prevention, Retail Sales, Sales, Store Operations, Inventory Management, Inventory Control, Customer Service, Customer Satisfaction, Luxury Goods, Profit, Cashiering, Jewelry, POS
Education
Gemological Institute of America 2009 — 2012
Graduate Gemologist, Diamonds and Colored Gemstones
University of Tulsa 2003 — 2004
White Pine Trading LLC February 2015 - Present
M. Geller Ltd. November 2013 - October 2014
Helzberg Diamonds August 2013 - October 2013
Tourneau January 2011 - August 2013
Frederick Fisher Jewelers January 2008 - December 2010
Skills
Luxury Goods, Customer Service, Sales, Leadership, Retail, Customer Satisfaction, Sales Management, Jewelry, Diamonds, Watches, Communication, Diamond Jewelry, Team Leadership, Networking, Wholesale, Diamond Grading, Pearls, pearl grading, Precious Metals, Precious Gemstones, Jewelry Design, Gem Identification, Jewelry Appraisals, Luxury Timepieces, Cold Calling, Gems, Management
Education
Gemological Institute of America-New York 2011 — 2015
Accredited Jewelry Professional, Graduate of Pearls., Gemology
North Central Michigan College 2006 — 2007
Business Administration and Management, General
Bridgehaven Pregnancy Support Center April 2013 - Present
Mary Kay Cosmetics January 1995 - Present
Bridgehaven Pregnancy Support Center January 2011 - April 2013
Bridgehaven Pregnancy Support Center May 2003 - January 2011
Collins Community Credit Union June 2000 - May 2002
Tiny Tot Daycare March 1994 - March 2000
Hawkeye Bank of Cedar Rapids September 1991 - March 1994
KPMG Peat Marwick August 1987 - August 1991
Helzberg Diamonds September 1984 - September 1988
American Mutual Life Insurance June 1985 - August 1987
Skills
Fundraisers, Volunteer Management, Editing, Sales, Leadership, Team Building, Resume Writing, Telephone Skills, Data Entry, Administrative..., Hands-on Training, Strategic Planning, Coaching, Marketing, Time Management, Newsletters, Human Resources, Marketing Strategy, Interviews, Accounting, Fundraising
Education
Hawkeye Community College 1982 — 1984
Business Administration and Management, General
Hawkeye Community College
Quintiles December 2014 - June 2015
Cars.com January 2013 - November 2014
Cars.com February 2012 - January 2013
The Columbus Dispatch July 2008 - January 2012
International Diamond & Gold August 2004 - July 2008
Rogers/Andrews Jewelers 2001 - 2004
Helzberg Diamonds 1997 - 2001
Brodkey's Jewelers 1995 - 1996
Skills
Advertising, Online Advertising, Digital Marketing, Social Media Marketing, Email Marketing, Media Planning, SEM, Mobile Marketing, Advertising Sales, Sales, Digital Media, Online Marketing, Management, Media Buying, Sales Management, B2B, Retail, Training, Budgets
Education
Franklin University 1994 — 1998
Bachelor of Science (B.S.), Business Administration and Management, General
Bowen Arrow Diamonds & Design August 2013 - Present
Ofer Mizrahi Diamonds August 2012 - May 2015
Steve Quick Jeweler March 2009 - July 2012
Helzberg Diamonds 2005 - 2007
Borsheim's 1989 - 2001
Skills
Diamonds, Jewelry, Jewelry Design, Gems, Watches, Wholesale, Luxury, Gemology, Luxury Goods, Handmade Jewelry, Fashion, Visual Merchandising, Merchandising, Silver, Gold, Sales Process, Sales, Sales Presentations, Diamond Grading, Diamond Jewelry, Trend, Precious Metals, Fashion Jewelry, Styling, Gifts, Necklaces, Trend Analysis, Engagement Rings, Rough Diamonds, Designer Jewelry, Luxury Lifestyle, Bracelets, Gem Identification, Earrings, Pearl, Apparel, Stone Setting, Handbags, Fashion Design, Store Management, Metalsmithing, Clienteling, Estate Jewelry, Pearls, Rolex, Wedding Bands, Retail
Education
Gemological Institute of America 2006 — 2012
Diamonds Graduate, Gemology
University of Nebraska at Omaha 1994 — 1998
The University of New Mexico 1995 — 1996
Omaha Central High School
THOR Industries, Inc. August 2014 - Present
Helzberg Diamonds January 2013 - June 2014
Collective Brands, Inc. 2001 - 2012
La Agencia de Orci 1999 - 2001
Publicis/Sanchez & Levitan March 1995 - March 1999
Skills
Brand and Creative..., Process Management, Multicultural, Advertising, Marketing Execution, Agency Management, Marketing Operations, Strategic Thinking, Marketing, Strategy, Media Relations, Public Relations, Account Management, Brand Management, Digital Media, Creative Direction, E-commerce, Email Marketing, Integrated Marketing, Product Marketing, Online Marketing
Education
Florida International University 1985 — 1988
Bachelor of Science, Journalism and Mass Communications
Our Lady of Lourdes Academy 1981 — 1985
High School, diploma
Springs Heating & Cooling, LLC April 2015 - Present
Family Heating and Cooling November 2010 - April 2015
Helzberg Diamonds April 2013 - August 2014
Skills
HVAC, Construction, Heating, Air Conditioning, HVAC Controls, Process Scheduler, Customer Service, Contract Negotiation, Contract Management, Sales, Sales Management, Office Management, Organization, Operations Management, Strategic Planning, Performance Management, Refrigeration, Electricians, Carpentry, Ventilation, Contractors, Plumbing, Cooling Water, Construction Management, Inventory Management, Customer Satisfaction, Retail, Team Building
Education
Wichita State University 1994 — 1996
Master's degree, Biological Sciences
Friends University 1991 — 1993
Bachelor's degree, Biology/Chemistry
Greenway Health September 2014 - September 2015
Zale July 2014 - January 2015
Lubbock Abstract & Title Co. June 2012 - June 2014
Helzberg Diamonds October 2010 - June 2014
Yoakum County Abstract May 2008 - August 2010
South Plains College August 2008 - May 2009
Skills
Data Entry, Customer Service, Filing, Marketing, Microsoft Word, Microsoft Excel, Outlook, Account Management, Public Relations, Management, Microsoft Office, Advertising, HTML, Illustrator, InDesign, Sales, Photoshop, Event Planning, PowerPoint
Education
Faulkner University 2015 — 2018
Juris Doctorate, LLM, Law
Lubbock Christian University 2011 — 2014
Bachelor of Arts (B.A.), History
South Plains College 2007 — 2009
AAS, Design Communications
South Plains College 2007 — 2009
Associates of Applied Science, Graphic Design
Fox 42 KPTM / AZTECA TV Nebraska 2004 - 2006
nexadental 2003 - 2004
Borsheims Fine Jewelry & Gifts 1995 - 2003
Helzberg Diamonds 1991 - 1993
Borsheims Fine Jewelry & Gifts 1987 - 1991
Skills
Media Buying, Advertising, Digital Media Services, Spanish-speaking, Translation, Production Planning, Sales&Marketing, Gemologist, Jewelry Appraiser, Internet Services, Sales, Sales Management, Management, Project Management, Marketing, Marketing Strategy, Marketing Communications, Product Management, Coaching, Insurance, Business Planning, Business Development, Media Planning, Advertising Sales, Radio, Digital Media, Radio Advertising, Sales Operations, Direct Marketing, Social Media Marketing, Leadership, Product Marketing, Lead Generation, Team Building, Cold Calling, Online Advertising, Solution Selling, Market Planning, Training
Education
Gemological Institute of America
Graduate Gemologist, Diamond & Colored Stones Specialist
University of Colordao - Denver
Business Administration
Borsheim's Fine Jewelry Sales Training
General Sales, Merchandising and Related Marketing Operations
Helzberg Corporate Training Program
Business, Management, Marketing, and Related Support Services
Family Christian August 2012 - August 2013
Jared the Galleria of Jewelry July 2008 - July 2012
Helzberg Diamonds November 2002 - July 2008
International Mission Board August 2000 - August 2002
Mt Olivet Baptist Church June 1999 - July 2000
Skills
Visual Merchandising, Store Management, Management, Merchandising, Loss Prevention, Store Operations, Retail, Customer Service, Inventory Management, Retail Sales, Inventory Control
Education
Southwestern Baptist Theological Seminary 2002 — 2007
Master's degree, Divinity/Ministry
Gardner-Webb University 1996 — 1999
Bachelor of Arts (B.A.), Religious Education and American Sign Language
Bruce G. Weber Precious Jewels August 2012 - Present
Civil Air Patrol July 2015 - Present
Helzberg Diamonds September 2005 - August 2012
CompUSA September 2002 - September 2005
Tulsa World Media Company July 1996 - March 2003
Murphy Enterprises June 1995 - July 1996
Freschi Heating & Air August 1991 - June 1995
Skills
Sales, Sales Management, Customer Service, Retail, Merchandising, Fashion Jewelry, Watches, Diamonds, Computer Building, Computer Repair, Computers, Computer Hardware, Management, Training, Direct Sales, Luxury Goods, Visual Merchandising, Fashion, Inventory Management, Marketing, Marketing Strategy, Jewelry, Social Media, Brand Development, Advertising, Social Media Marketing, CRM
Education
Gemological Institute of America 2011 — 2011
Accredited Jewelry Professional Certification, Diamond Jewelry, Colored Gems
Diamond Council of America 2008 — 2008
Colored Gemstone Certification, Colored Gems
Diamond Council of America 2007 — 2007
Diamond Certification, Diamond Grading
UnitedHealth Group January 2015 - Present
Katie O August 2014 - December 2014
Katie O August 2014 - December 2014
TeamBuilder June 2014 - July 2014
Helzberg Diamonds October 2011 - September 2013
Independent Contractor June 2010 - October 2011
Aviesta.com May 2011 - July 2011
Redding School District November 2007 - June 2010
Vertellus Specialties Inc. 2003 - 2007
Skills
Smoking Cessation, Wellness Coaching, Social Networking, Customer Service, Community Outreach, Nonprofits, Spanish, Editing, Marketing, Retail Sales, Sales, Academic Tutoring, Teaching English as a..., Community Development, E-commerce Merchandising, Volunteer Training, Event Marketing, E-commerce, Public Speaking, Volunteer Management, French, promotions, conversational French, commercial modeling, Fashion, Event Planning, Diamond Jewelry, Training
Education
Grove City College 2003 — 2007
B.A., Spanish: Cum Laude, B.A., French: High Honors
Bethel School of Ministry 2007 — 2010
Certificate of Completion, Studies in Leadership, Non-Profits, Community Outreach
University of Illinois at Urbana-Champaign 2006 — 2006
Latin American Studies, Semester Study Abroad: SAO Instituto San Joaquin de Flores
Indiana University Honors Program in Foreign Languages 2006 — 2006
Certificate of Completion, San Luis Potosi, Mexico, Latin American Studies
Center Grove High School 1999 — 2003
High School
Helzberg Diamonds April 2011 - September 2013
WZZM 13 May 2012 - July 2012
Fox News Channel March 2012 - May 2012
P.E.S.G. October 2009 - April 2010
Bond Fluidaire Inc. May 2003 - October 2008
Skills
Portrait Photography, Editing in Final Cut..., Data Entry, Receptionist Duties, Invoicing, Customer Satisfaction, Multi-line Phone, Office Equipment, Accounts Receivable, Retail, Sales
Education
Grand Valley State University 2010 — 2012
Bachelor of Arts Science, Journalism
Grand Rapids Community College
Associate of Arts (A.A.), Communications
Helzberg Diamonds July 2011 - Present
Jared the Galleria of Jewelry 2010 - 2011
Mazzarese Jewelry January 2009 - October 2009
TIVOL September 2006 - December 2008
SAMUELS JEWELERS- divsion of GITANJALI August 2004 - August 2006
Mazzarese Jewelry April 2002 - August 2004
Chopard April 2001 - August 2002
Black, Starr & Frost January 2001 - April 2001
Modern Jeweler 1997 - 2001
Skills
Merchandising, Purchasing, Jewelry, Inventory Management, Diamonds, Fine Jewelry, Visual Merchandising, Customer Service, Retail, Luxury Goods, Vendor Relations, Fashion, Marketing, Negotiation, Sales, Sales Operations, Store Management, Trend, Wholesale, Profit
Education
Gemological Institute of America 2002 — 2002
Accredited Jewelry Professional
Gemological Institute of America 2001 — 2002
Diamonds Diploma, Gemology
Texas Institute of Jewelry Technology 2000 — 2001
Graduate of Gemological Science, Gemology
The University of Kansas 1998 — 2000
E*TRADE Financial Corporation March 2015 - Present
BB&T December 2012 - June 2014
Helzberg Diamonds October 2011 - June 2013
CVS Caremark Corporation July 2008 - January 2010
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2014
Bachelor of Business Administration (B.B.A.), Finance, General
Georgia State University - J. Mack Robinson College of Business 2010 — 2014
Bachelor's degree, Finance, General
Helzberg Diamonds November 2010 - Present
YMCA of Central New Mexico May 2007 - October 2010
New Mexico State University January 2009 - December 2009
Coldwell Banker Legacy April 2007 - October 2008
Skills
Sales, Leadership, Store Management, Training, Team Building, Fundraising, Social Networking, Visual Merchandising, Sales Management, Time Management, Merchandising, Customer Service, Customer Satisfaction, Employee Training, Recruiting, Hiring, SPSS, Diamond Grading, Direct Sales, Problem Solving, Real Estate, Gemology, Team Facilitation, Sales Presentations, Cross-functional Team..., Conflict Management, Diamond Jewelry, Coaching, Employee Relations, Customer Retention, Customer Acquisition, Strategic Sales, Public Speaking, Presentation Development, Human Resources, Non-profit Leadership, Teaching, Curriculum Development, Management, Strategic Planning, Microsoft Office
Education
The University of New Mexico - Robert O. Anderson School of Management 2012 — 2014
Master of Business Administration (M.B.A.), Organizational Leadership & Human Resources
American Gemological Society 2012 — 2012
Registered Jeweler, RJ
Gemological Institute of America 2012 — 2012
Accredited Jewelry Professional, AJP
The University of New Mexico 2007 — 2011
Bachelor of Arts (B.A.), Criminology & Psychology
Sandia High School 2003 — 2007
High School Diploma
Sashco, Inc. February 2015 - Present
Sashco,Inc April 2006 - Present
Helzberg Diamonds April 2001 - February 2004
Helzberg Diamonds November 1998 - April 2001
Skills
Customer Service, Trade Shows, Marketing, Inventory Management, Team Building, Time Management, Product Development, Management, Event Planning, Home Care, Log Homes, Sales Operations, Sales, Process Improvement, Training, Retail, Account Management, Team Leadership, Microsoft Excel, Cross-functional Team..., Leadership, Project Planning, Pricing, Microsoft Word, Manufacturing
Education
Front Range Community College 1994 — 1995
Basic Skills and Developmental/Remedial Education and music
Adams City high school 1990 — 1994
High School Diploma, 9-12
Old National Bank June 2015 - Present
Helzberg Diamonds June 2013 - Present
Rue 21 May 2014 - June 2015
maurices March 2013 - August 2013
The Body Shop June 2012 - March 2013
Vanity July 2011 - September 2012
Skills
Apparel, Customer Service, Retail, Time Management, Sales, Customer Satisfaction, Training, Loss Prevention, Cashiering, Merchandising, Fashion, Interviews, Management, Store Management, Store Operations, Driving Results
Education
Western Michigan University 2013 — 2016
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Grand Valley State University 2012 — 2013
Criminal Justice and Corrections
Bed Bath & Beyond March 2007 - Present
Helzberg Diamonds November 2006 - March 2007
Von Maur August 2005 - November 2006
Von Maur November 2005 - July 2006
Von Maur August 2005 - November 2005
Enterprise Rent A Car May 2003 - August 2005
Skills
Retail, Customer Service, Sales Management, Training, Human Resources, Visual Merchandising, Loss Prevention, Merchandising, Inventory Control, Inventory Management, Time Management, Customer Satisfaction, Sales, Profit, Team Leadership, Leadership, PowerPoint, Hospitality, Store Management, Hiring, Retail Sales, Marketing, Management, Recruiting, Team Building, Analysis, Performance Management, Data Entry, Store Operations
Education
Ferris State University 2000 — 2005
BS, Marketing
Jean Claude Salon and Spa November 2012 - Present
GorJess Pro 2010 - Present
Suriya Hair Design September 2011 - October 2012
European Wax Center March 2011 - August 2011
Shane Co. August 2008 - January 2009
Helzberg Diamonds November 2007 - August 2008
Skills
Makeup Artistry, Beauty Industry, Skin Care, Cosmetics, Chemical Peels, Makeovers, Weddings, Fashion Shows, Brazilian Waxing, Photo Shoots, Beauty, Bridal, Spa, Eyelash Extensions, Waxing, Skin
Education
Academy for Salon Professionals 2010 — 2011
Esthetic License, Esthetics
Blush School of Makeup 2010 — 2010
Master Makeup Artist Certification, Makeup Artistry
Heald College 2006 — 2009
AA, Busines with an Emphasis in Sales and Marketing
Saks Fifth Avenue April 2014 - Present
Helzberg Diamonds 2012 - April 2014
Helzberg Diamonds 2010 - 2012
Skills
Store Management, Store Operations, Retail Sales, Customer Service, Hiring, Trend Analysis, Luxury Goods, Team Building, Account Management, Loss Prevention, Merchandising, Visual Merchandising
Education
Gemological Institute of America 2010 — 2012
Accredited Jewelry Professional/ Graduate Diamonds
Helzberg Diamonds June 2014 - Present
Helzberg Diamonds October 2013 - June 2014
Marlene Harris Collection July 2012 - October 2013
GIA 2011 - 2012
Lehigh University Enterprise Systems Center September 2011 - November 2011
Lehigh University 2011 - 2011
Service Systems Associates March 2010 - June 2010
Service Systems Associates March 2009 - March 2010
First Tee Organization April 2007 - January 2008
The First Tee 2005 - 2006
Skills
Gemology, Gem Identification, Diamond Grading, Marketing, Market Research, Advertising, Interviewing Skills
Education
Gemological Institute of America 2011 — 2012
Graduate Gemologist, Gemology
St. Joseph’s University
Flowers By Brian September 2014 - Present
One Fine Day, Personal Wedding Consultants January 2004 - Present
Helzberg Diamonds September 2013 - April 2015
Skills
Event Management, Event Planning, Corporate Events, Budgets, Trade Shows, Parties, Social Media Marketing, Social Networking, Strategic Planning, Weddings, Hospitality, Public Relations, Advertising, Social Media, Customer Service, Marketing, Marketing Strategy, Sales
Education
Gemological Institute of America-New York
AJP, Diamonds, Gemstones, Jewelry, 4.0
Keller Williams Capital Partners Realty January 2015 - Present
DLA September 2014 - Present
Helzberg Diamonds June 2012 - Present
Silverado Jewelry November 2007 - June 2012
Ohio Dominican University May 2009 - August 2009
Skills
Creative Writing, computer skills, Money Management, Jewelry Making, communication skills, Business Change..., Business Operations..., Time Management, copy writing, Microsoft Office, Microsoft Excel, Sales, Social Media, Management, Research, Microsoft Word, Operations Management, Public Relations
Education
Hondros College 2013 — 2015
Real estate license, Real estate
Miami University 2009 — 2012
Bachelor's degree, Creative Writing major and Business Management minor
Ohio Dominican University 2006 — 2010
Communications
Indiana Wesleyan University 2008 — 2008
Communication, General
FedEx Office June 2014 - Present
Helzberg Diamonds February 2013 - June 2014
Be Iced Jewelers July 2011 - February 2013
Flood Brothers Disposal & Recycling Services March 2009 - February 2011
Skills
Sales, Jewelry, Retail, Customer Service, Recruiting, Watches, Sourcing, Interviews, Sales Management, Management, Leadership, Inventory Management, Talent Acquisition, Cold Calling, Hiring, Technical Recruiting, Silver, Jewelry Design, Human Resources, Fine Jewelry, Estate Jewelry, Diamond Jewelry, Handmade Jewelry, Gemology, Gold, Platinum, Employee Relations, Applicant Tracking..., Temporary Placement, Performance Management, Customer Support, Jewelry Evaluation, Team Management, Office Equipment, Office Management, Internal Audit
Education
Gemological Institute of America 2004 — 2009
Gemologist
Self Employed January 1996 - Present
D'Antonio & Klein 1997 - 1999
Helzberg Diamonds 1996 - 1996
Computer Methods Corporation January 1984 - 1995
Skills
Sales, Handmade Jewelry, Event Management, Team Building, Business Strategy, Account Management, Jewelry, English, Jewelry Design, Marketing, Diamond Jewelry, Designer Jewelry, Retail, Coaching, Sales Management, Vendor Management, Team Leadership
Education
Gemological Institute of America-New York 1995 — 1996
Graduate Gemologist, Gemology
On Q Financial, Inc. August 2014 - Present
Keller Williams Professional Partners September 2013 - March 2014
USAA May 2013 - August 2013
Helzberg Diamonds October 2012 - April 2013
Skills
Customer Service
Education
Grand Canyon University 2008 — 2012
Bachelor of Arts (BA), Communication and Media Studies
Helzberg Diamonds March 2014 - Present
Helzberg Diamonds August 2012 - Present
GORDON JEWELERS LLC January 1998 - Present
Kimberley Diamond Company March 2011 - June 2012
Waldman Diamond Company February 2009 - March 2011
Bellataire Diamond Company/Lazare Kaplan International October 2004 - February 2009
Yehuda Diamond Company May 2003 - October 2004
Skills
Customer Service, Diamonds, E-commerce, Fashion, Gems, Inventory Management, Jewelry, Jewelry Design, Luxury Goods, Merchandising, Microsoft Excel, Microsoft Word, Research, Retail, Sales, Visual Merchandising, Watches, Wholesale
Education
Gemological Institute of America
Oklahoma State University
Associate of Arts (AA), Metal and Jewelry Arts
Carefree Homes 2014 - Present
El Paso Texas October 2006 - Present
Robert Half International 2008 - 2010
Big Daddy's Bar & Grill 2001 - 2006
Helzberg Diamonds 1998 - 2002
OfficeMax 1995 - 1998
Skills
Sales Management, Operations Management, Human Resources, Negotiation, Recruiting, Team Leadership, Team Building, New Business Development, Real Estate, Bilingual, Training, Sales, Customer Service, Investment Properties, Leadership, Marketing, Business Development, Management, Budgets, Contract Negotiation, Sellers, Marketing Strategy, Business Planning, Strategic Planning, First Time Home Buyers, New Home Sales, Residential Homes, Single Family Homes, Relocation
Education
Grand Canyon University 2014 — 2018
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
University of Phoenix
Master of Business Administration (MBA)
University of Phoenix
Bachelor of Science (B.S.), Business Management
El Paso Academy of Real Estate
Real Estate
Helzberg Diamonds
Skills
Store Management, Luxury Goods, Sales, Sales Management, Customer Service, Jewelry, Diamonds, Visual Merchandising, Loss Prevention, Merchandising, Retail Sales
Education
Gemological Institute of America
John Brown University
Terch and Associates December 2013 - Present
Dacotah Paper Company December 2007 - Present
Cotton Community Church September 2004 - Present
Helzberg Diamonds April 2005 - October 2007
Select Comfort March 2004 - April 2005
Skills
Sales, Fundraising, Public Speaking, Community Outreach, Event Planning, Social Networking, Leadership, Volunteer Management, Policy Analysis, Media Relations, Political Campaigns, Nonprofits, Sales Operations, Social Media, Leadership Development, Strategic Communications, Marketing, Event Management, Team Building, Strategic Planning, Small Business, News Writing, Social Media Marketing, Training, Budgets, Issue Advocacy, Radio Broadcasting, Community Development, Facebook, Broadcast Television, Family Mediation, Transformative Mediation, Mediation, Negotiation
Education
University of Wisconsin Superior 2013 — 2013
Certificate, Mediation and Conflict Resolution
Hillsdale College 1996 — 2000
BA, Major: Health & Physical Education, Minor: Speech
Esko High School 1995 — 1996
High School Diploma
Polk State College June 2015 - Present
Engineering For Kids July 2014 - April 2015
FIRST 2012 - 2013
FIRST May 2012 - May 2012
Spherion October 2009 - October 2011
Todays Office Professionals November 2007 - August 2009
Hernando-Pasco Hospice 2007 - 2007
Helzberg Diamonds 2001 - 2003
Skills
Recruiting, Teamwork, Human Resources, Leadership, Operations Management, Cold Calling, Windows, Customer Service, Screening Resumes, Sales, Sourcing, Access, Nonprofits, HTML, Applicant Tracking..., Microsoft Office, Technical Recruiting, Time Management, Temporary Placement, SQL, Java, Interviews, Talent Acquisition, Management, Healthcare, Employee Benefits, SDLC, Process Improvement, Retail, Databases, Internet Recruiting, Staffing Services, College Recruiting, Networking, Temporary Staffing, Contract Recruitment, Hiring, Training
Education
University of South Florida 2012 — 2014
Bachelor's Degree, Information Technology, 3.61 GPA
Florida State University 1999 — 2001
Associate of Arts (AA), Management Information Systems, General, Sophomore
Coursera
Helzberg Diamonds March 2014 - Present
Helzberg Diamonds March 2013 - Present
Beauty Brands October 2011 - March 2013
Helzberg Diamonds May 2009 - May 2012
Helzberg Diamonds July 2000 - January 2009
Hays Area Children's Center August 1998 - May 2000
Gordons Jewelers 1997 - 1998
Vanity 1996 - 1997
Skills
Merchandising, Visual Merchandising, Retail, Inventory Management, Jewelry, Purchasing, Inventory Control, Fashion, Luxury Goods, Customer Service, Assortment, Negotiation, Sales, Outlook, Forecasting, Product Development, Microsoft Excel, Customer Satisfaction, Budgets, Team Building, Marketing, Profit, Trend Analysis, Loss Prevention, Management, Training, Leadership, P&L Management, Store Management, Merchandise Planning, Pricing, Time Management
Education
Gemological Institute of America 2005 — 2007
Diploma, Jewelry Business Management
Hutchinson Community College 1996 — 1998
Associates, Early Childhood Education
Dale Carnegie
Fink's Jewelers February 2015 - Present
Helzberg Diamonds September 2014 - February 2015
Sterling Jewelers August 2013 - September 2014
Sterling Jewelers August 2011 - August 2013
Ultra Diamonds August 2011 - June 2013
Box Seats August 2010 - October 2011
Liberty Center August 2010 - October 2011
Modern Carpet One February 2010 - September 2010
Sterling Jewelers Inc January 2004 - October 2009
Jardon & Howard Technologies, Inc May 2005 - October 2005
Skills
Food & Beverage, Restaurants, Bartending, Customer Service, Beer, Sales Management, Sales Support, General Administration, Phone Skills, Payroll, Microsoft Office, Keyboarding, Scheduling, Process Scheduler, Merchandising, Inventory Control, Retail, Sales Operations, Telephone Skills, Administrative Work, Inventory Management
Education
Strayer University 2011 — 2013
Bachelors, Business Administration
Germanna Community College
Associates of Arts, and Science General Studies
Professional Bartending School
North Stafford High School
2003 Advanced Diploma, received
Strayer University
Bachelors Degree, Business Administration of Finance
Jared the Galleria of Jewelry April 2015 - Present
Helzberg Diamonds May 2012 - March 2015
Robbins Brothers April 2011 - May 2012
Unicity International November 2010 - April 2011
Jo Ann Stores August 2007 - March 2010
Zale March 1997 - July 2007
Helzberg Diamonds February 1994 - February 1997
Helzberg Diamonds April 1984 - February 1994
Skills
Retail, Loss Prevention, Merchandising, Sales Management, Inventory Control, Customer Service, Store Management, Inventory Management, Coaching, Team Building, Profit, Visual Merchandising, Employee Training, Leadership, P&L Management, Management, Customer Experience, Sales Operations, Training, Assortment, Recruiting, Multi-unit, Trend Analysis, Team Leadership, Retail Sales, Strategic Planning, Time Management, Hiring, CPFR, Negotiation, Driving Results, Strategy, Sales, Income Statement, Payroll, Forecasting, Fashion, Budgets, Store Operations, Operations Management, Shrinkage, Process Scheduler, Merchandise Planning, Employee Relations, Customer Satisfaction, P&L, POS
Education
American Gem Society 2013 — 2013
Registered Jeweler, Diamonds and Colored Stones
Gemological Institute of America 2013 — 2013
GIA Accredited Jewelry Professional, Diamond Essentials, Colored Stones Essentials, Sales Essentials
University of Missouri-Kansas City 1979 — 1980
B.S., Biology
University of California, Santa Cruz 1978 — 1979
Pre-Med
Monterey Peninsula College 1976 — 1978
Associate, Pre-Med
Southern Wine & Spirits February 2011 - Present
Wirtz Beverage Group November 2001 - February 2011
Brenntag Great Lakes November 2000 - November 2001
Helzberg Diamonds September 1999 - December 2000
Skills
Event Planning, Alcoholic Beverages, Wine, Marketing, Account Management
Education
Minneapolis Business College 1999 — 2000
Associate's Degree, Accounting
Globe University 2002 — 2005
Bachelor's degree, Accounting
AFW IMPORTS INC October 2011 - Present
Helzberg Diamonds June 2003 - June 2012
Bloomingdale's June 1999 - May 2003
Oro & Plata September 1993 - May 1999
Touneau June 1989 - April 1991
Skills
Sales, Training, Store Management, Customer Satisfaction, Merchandising, Recruiting, Retail, Management, Profit, Visual Merchandising, Luxury Goods, P&L, Jewelry, Inventory Control, Store Operations, Inventory Management, Customer Service, Loss Prevention, Retail Sales, Hiring, Income Statement, Driving Results, Fashion, POS, Wholesale, New Store Openings, Watches, Sales Management
Education
American Gem Society 2010 — 2011
Registered Jeweler / Certified Gemologist
Gemological Institute of America 1992 — 1993
Graduate Gemologist, Gemology
Fred Meyer Jewelers January 2015 - Present
Fred Meyer Jewelers March 2014 - January 2015
Helzberg Diamonds March 2011 - March 2014
Helzberg Diamonds March 2010 - March 2011
Helzberg Diamonds July 2005 - March 2010
Helzberg Diamonds October 2004 - July 2005
Helzberg Diamonds April 2004 - October 2004
Skills
Retail, Training, Merchandising, Luxury Goods, Store Management, Sales, Visual Merchandising, Loss Prevention, Inventory Management
Education
Gemological Institute of America 2003 — 2004
Graduate Gemologist
Helzberg Diamonds October 2000 - April 2008
Education
Pikes Peak Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Medical Assistant/Medical Office, 3.92
The University of New Mexico 1984 — 1987
Bachelor of Science (B.S.), Electrical Engineering
Fort Lewis College 1980 — 1984
Pre-Engineering, Electrical Engineering
Jackfork Land January 2012 - Present
Abercrombie & Fitch May 2005 - January 2012
Helzberg Diamonds May 2004 - May 2005
Helzberg Diamonds November 2000 - May 2004
Education
Friends University 2000 — 2004
Social Science Education
QED Systems, LLC November 2014 - Present
AECOM (Formerly URS) April 2014 - November 2014
Boeing December 2012 - April 2014
Boeing December 2010 - December 2012
Johns Hopkins University October 2010 - November 2010
Johns Hopkins University May 2010 - September 2010
Johns Hopkins University November 2006 - April 2010
Schimunek Funeral Home October 2004 - October 2006
Helzberg Diamonds February 2002 - July 2004
Skills
Office Management, Project Coordination, Event Planning, Administrative Support, PowerPoint, Microsoft Office, Excel, Outlook, Telephone Skills, Scheduling, Customer Service, Data Entry, Desktop Publishing, Records Management, Word, Access, Administration, Documentation, Inventory Management, Budgeting, Customer Relations, Event Management, Visio, Vendor Relations, Newsletters, Coordination, Administrative..., Process Scheduler, Proposal Writing, Budgets, Administrative...
Education
Community College of Baltimore County - Catonsville 2004 — 2006
A.A.S., Mortuary Science
Harford Community College 1999 — 2004
A.A.S., Business Management
Southeast Corrections September 2010 - Present
Range Servant America April 2008 - May 2010
Flooring Design Group December 2005 - March 2008
Helzberg Diamonds October 2003 - February 2006
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Excel, Event Management
Education
Georgia College and State University 2001 — 2003
Business Adminstration
Corinth High School 1994 — 1998
The CORE Institute July 2015 - Present
Dartmouth-Hitchcock July 2010 - February 2015
Helzberg Diamonds October 2010 - July 2011
Ann Taylor Factory Store March 2010 - May 2010
FairPoint Communications July 2008 - August 2009
Verizon January 2006 - July 2008
Verizon New England January 2006 - May 2008
Verizon Telecom January 2005 - December 2005
Verizon Telecom April 1996 - December 2004
Skills
Training, Call Center, Telecommunications, Management, Coaching, Sales, Customer Experience, Team Leadership, Telephone Skills, Leadership, Project Management, Customer Service, Networking, Staff Development, Business Analysis, Business Development, Team Building, Call Centers
Education
Emmanuel College 2006 — 2009
Bachelor of Science, Business Administration
Emmanuel College
Bachelor of Science, Business Administration
Wintrust Mortgage April 2014 - Present
Waterstone Mortgage Corporation February 2011 - April 2014
Home Savings of America March 2010 - February 2011
Bremer Bank December 2007 - February 2010
Countrywide Home Loans 2006 - 2007
HSBC 2000 - 2005
Goodman Jewelers 1997 - 1999
Helzberg Diamonds 1995 - 1997
Skills
FHA, Conventional, VA, Mortgage Lending, Loans, First Time Home Buyers, USDA, Credit, Refinance, Purchase, Residential, Problem Solving, Customer Relations, Sales Management, Fundraising, Investment Properties, Coaching, Mortgage Banking, Team Building, Negotiation, Banking, Construction Loans, Mortgage Industry, VA loans, Loan Origination, Real Estate, Residential Mortgages, First Time Buyers, Short Sales, Reverse Mortgages, Underwriting, Foreclosures, Mortgage Planning, Customer Service, Investments, Condos, FHA financing, REO, Real Estate Investment, New Home Sales, Financial Analysis, Public Speaking, HUD, Budgeting, Credit Analysis, Compliance, Single Family Homes, Jumbo Loans, Keynote, Motivational Speaker
Education
University of Minnesota-Twin Cities 1983 — 1988
Music
Gemological Institute of America 1986 — 1987
Gemologist-Diamonds
Armstrong High School
Helzberg Diamonds August 2013 - Present
Skills
Customer Service, Inventory Management, Customer Satisfaction, Retail, Visual Merchandising, Merchandising
Education
Florida International University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Florida Atlantic University 2011 — 2013
Associate of Arts (A.A.)
Paycor May 2015 - Present
Helzberg Diamonds October 2012 - February 2015
Helzberg Diamonds June 2010 - November 2012
Helzberg Diamonds June 2008 - June 2010
Helzberg Diamonds October 2005 - June 2008
maurices May 2005 - October 2005
JCPenney March 2000 - May 2005
Skills
Merchandising, Store Management, Retail, Inventory Management, Inventory Control, Retail Sales, Sales, Customer Service, Store Operations, Microsoft Excel, Microsoft Word, Assortment, POS, Visual Merchandising, Fashion, Jewelry, Loss Prevention, Profit, Luxury Goods, Team Building, Management, Time Management, Marketing, Customer Satisfaction, Training
Education
Emporia State University 2002 — 2005
Bachelor's of Science, Marketing w/ Emphasis in Bus. Adminstration
Seward County Community College 2000 — 2002
Associates Degree, Business Administration
Research Cottrell Cooling 2014 - Present
Helzberg Diamonds December 2011 - June 2014
Carolina High School & Academy October 2010 - July 2013
Maxim Healthcare Services September 2009 - October 2010
Helzberg Diamonds July 2007 - September 2009
Vital Chiropractic Care June 2006 - July 2007
Skills
Office Management, Outlook, Human Resources, Data Entry, Payroll, Customer Service, Graphic Design, Contemporary Art, Merchandising, Microsoft Excel, Advertising, Fundraising, Sales, Marketing, Event Planning, Microsoft Office, Public Speaking, Management, PowerPoint, Leadership, Team Building, Strategic Planning, Time Management, Project Management, Microsoft Word, Social Media, New Business Development
Education
University of South Carolina Upstate
Elementary Education and Teaching
Greenville Technical College 2006 — 2008
Riverside High School 2002 — 2006
Haynes Furniture Company June 2014 - Present
Helzberg Diamonds October 2013 - January 2014
Goodman & Sons Jewelers August 2010 - October 2013
The Beverly Hills Hotel November 2007 - January 2009
Williamsburg Lodge April 2007 - October 2007
The Beverly Hills Hotel August 2004 - March 2007
Skills
Jewelry, Jewelry Design, Gemology, Fashion Design, Luxury, Gems, Merchandising, Watches, Inventory Management, Management, Fine Jewelry, Diamonds, Retail, Luxury Goods, Sales, Handmade Jewelry, Fashion Jewelry, Hospitality, Luxury Lifestyle, Hotels, Hospitality Industry, Customer Service, Hospitality Management, Marketing, Hotel Management, Resorts, Fashion, Pre-opening, Training
Education
Diamond Council of America 2011 — 2012
Diamontoligist, Diamontologist
Gemological Institute of America 2010 — 2010
Graduate Pearls, Pearls
Gemological Institute of America 2008 — 2009
A.J.P., Jewelry Design, Gemology
Lear Corporation February 2015 - Present
Freelance Illustrator May 2013 - Present
Helzberg Diamonds October 2014 - January 2015
Walt Disney World August 2013 - August 2014
Grand Valley Lanthorn August 2012 - July 2013
Comstock High School May 2011 - April 2013
Grand Haven High School May 2010 - April 2011
Skills
Oil Painting, Watercolor Illustration, Proficient in Adobe..., Proficient in NewsEdit, Charcoal Drawings, Pen and Ink Drawings, Photography, Illustration, Advertising Design, Graphic Design, Layout, Digital Illustration, Illustrator, Microsoft Office, Social Media, PowerPoint, Public Speaking, Customer Service
Education
Grand Valley State University 2008 — 2013
Bachelor of Fine Arts (BFA), Illustration
Cripple Creek Wine and Gifts August 2015 - Present
Destination XL Group, Inc. March 2014 - August 2015
Kay Jewelers May 2011 - July 2013
Helzberg Diamonds March 2008 - May 2011
Sprint October 2006 - March 2008
DaVita January 2004 - October 2006
Reagan Mazda January 1999 - January 2004
Skills
Training, Sales, Sales Management, Team Leadership, Retail, Inventory Management, New Business Development, Coaching, Customer Service, Human Resources, P&L Management, Leadership, Income Statement, Customer Satisfaction, Merchandising, Profit, P, Visual Merchandising
Education
American Gem Society 2010 — 2010
Regestered Jewler, diamond grading
Gemological Institute of America 2010 — 2010
accredited jewelry professional, diamond grading
Brazoswood 1993 — 1997
Diploma, General studies
Texas Tech University
General studies, Mathematics
R. Couri Hay Creative Public Relations September 2014 - December 2014
Police Athletic League June 2014 - August 2014
CUNY Service Corps August 2013 - June 2014
Helzberg Diamonds December 2012 - 2013
Twiniversity February 2012 - June 2012
Fairleigh Dickinson University September 2010 - December 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Wordpress, Pinterest, bigtent, Office Administration, Writing, Editing, Customer Service, Time Management, Teamwork, Leadership
Education
College of Staten Island 2012 — 2015
Bachelor's degree, Business Management
Fairleigh Dickinson University 2010 — 2011
Mathematics Education
J Miqueli Design and Consulting March 2001 - Present
More Than Diamonds 2001 - 2007
JMA Jewelers 2000 - 2002
Georgia Diamond Corp. 1999 - 2000
Helzberg Diamonds 1996 - 1999
Sherman & Sons 1988 - 1994
G. David Friedman Inc 1986 - 1988
Marcus Jewelers 1984 - 1988
Royal Miqueli Jewelry 1979 - 1984
Skills
Custom Jewelry Design, Laser Welding, Diamond Setting, Patinum Metal Work, Gold Metal Work, Diamonds, Engagement Rings, Fine Jewelry, Jewelry Making, Jewelry Design, Jewelry, Jewelry Repair, Platinum, Necklaces, Bracelets, Earrings, Bands, CAD/CAM, Stone Setting, Metalsmithing, Gems, Precious Metals, Gold, Gemology, Retail, Silver, Fashion Jewelry, Artists, Goldsmithing, Designer Jewelry, Luxury Goods, Watches, Wax Carving, Silversmithing, Metalworking, Handmade Jewelry
Education
Robert McNeel & Associates 2006 — 2006
Gemological Institute of America 1993 — 1993
The Plaza School Of Technology 1982 — 1983
Miami Dade Community College 1980 — 1982
Memorial High School 1976 — 1980
Saint Peter's College 1979 — 1979
Fred Meyer Jewelers March 2014 - Present
Fred Meyer Jewelers May 2010 - May 2014
Helzberg Diamonds March 2009 - October 2009
Shane Co. June 2006 - January 2009
RadioShack Corporation April 2002 - June 2006
Skills
Customer Service, Customer Relations, Teamwork, Merchandising, Retail, Supervisory Skills, Training & Development
Education
Gemological Institute of America 2006 — 2007
Certificate, Metals, Gemological studies, Sales
Diamond Council of America 2011 — 2011
Diamontologist, Metal, diamonds, and colored stones. Advanced jewelry industry knowledge., 4.0
Portland Community College 2005 — 2006
Course work completed, Real Estate
Fine Jewelry September 2014 - Present
Helzberg Diamonds February 2013 - June 2014
Bailey Banks & Biddle September 2012 - January 2013
Helzberg Diamonds November 2011 - September 2012
Helzberg Diamonds September 2010 - November 2011
J. Jill Group October 2009 - September 2010
Bailey Banks & Biddle August 2008 - October 2009
Bailey Banks & Biddle May 2008 - August 2008
AT&T March 1989 - December 1994
AT&T March 1984 - March 1989
Skills
Diamond Jewelry, Sales Management, Retail Sales, Loss Prevention, Events, Designer Jewelry, Visual Merchandising, Product Training, Sales Operations, Customer Experience, Customer Service, Inventory Management, Clienteling, Sales, Jewelry, Merchandising, Recruiting, Training, Retail, Customer Satisfaction, Team Building, Outlook, Inventory Control, Human Resources, P&L Management, Marketing, Management, Profit, Store Operations, Hiring, Operations Management, Merchandise Planning, Income Statement, P&L, Luxury Goods, Assortment, New Store Openings, Driving Results, Wholesale, POS, Trend Analysis, Budgets, Fashion, Watches, CPFR, Employee Training, Planograms, Customer Retention, Trend, Shrinkage
Education
Fairleigh Dickinson University 1974 — 1985
Bachelor of Science, Marketing
Lyndhurst High School
State Board of Administration of Florida April 2015 - Present
Tallahassee Democrat September 2012 - April 2015
Association Management Resources March 2005 - September 2012
Association Management Resources May 2003 - March 2005
Helzberg Diamonds June 2000 - October 2002
Herrle Communications Group August 1999 - April 2000
Skills
Strategic Planning, Customer Service, Management, Leadership, Association Management, Meeting Planning, Event Planning, Event Management, Public Speaking, Public Relations, Social Media, Marketing Communications, Volunteer Management, Community Outreach, Leadership Development, Trade Shows, Program Development, Policy, Media Relations, Time Management, Fundraising, Social Networking, Strategic Communications, Newsletters, Press Releases, Email Marketing, Team Building, Training, Crisis Communications, Community Development, Copy Editing, Interviews, Budgets, Nonprofits, Editing, Social Media Marketing, Marketing, Research, Microsoft Office, Strategy
Education
Florida State University 1997 — 2000
BA
Crowley Maritime December 2014 - August 2015
Titan Salvage July 2012 - December 2014
Helzberg Diamonds July 2010 - February 2013
Crowley Maritime April 2011 - July 2012
Panera Bread February 2003 - November 2009
Enterprise Rent-A-Car January 2009 - September 2009
Skills
Time Management, Task Management, Customer Service, Inventory Management, Microsoft Office 2007, Microsoft Access 2007, Microsoft Excel, Outlook, Accounts Payable, Accounts Receivable, A/R Collections, FileNet, LAWSON, Report Writing, Research, Crystal Reports, Organization, Mainframe, A/R collections, Payroll, Access, Sales, Analysis, Invoicing, Supervisory Skills, Microsoft Word, PowerPoint, Logistics, Forecasting, Budgets, Leadership, PeopleSoft, Accounting, Variance Analysis, Financial Analysis, Data Entry, Operations Management, Microsoft Office
Education
University of North Florida 2007 — 2010
Bachelor Degree, Corporate Finance, 3.48
Florida Community College at Jacksonville 2005 — 2007
Associate Degree, Business, 3.67
Gwinnett Technical College August 2013 - Present
Helzberg Diamonds August 2012 - Present
Helzberg Diamonds July 2012 - Present
Skills
Customer Service, Public Speaking, Customer Satisfaction, Retail Sales, Merchandising, Sales, Store Operations, Retail, Cashiering, Fashion, Profit, Apparel, POS, Microsoft Office, Leadership
Education
Cambridge College 2003 — 2004
Educational Specialist, Educational Leadership and Administration, General
Georgia Southern University 1989 — 1992
Master of Education (M.Ed.), English/Language Arts Teacher Education
REEDS Jewelers March 2014 - Present
REEDS Jewelers March 2014 - Present
Helzberg Diamonds 2011 - 2014
Helzberg Diamonds 2011 - 2014
Skills
Diamondtologist, Customer Satisfaction, Management Consulting, Sales Management, Change Management, Business Process..., Customer Service, Training, Performance Management, Coaching, Merchandising, CRM, Retail, Vendor Management, Sales, Store Management, Management, Strategy
Education
University of Phoenix 2010 — 2013
Gemological Institute of America 2009 — 2010
Acredited Jewelry Professional
American Gem Society
Registered Jeweler, Diamonds and fine Gemstones
Helzberg Diamonds November 2012 - Present
Procom / Verizon Wireless Premium Retailer May 2014 - September 2015
Best Buy October 2013 - April 2014
Best Buy October 2012 - October 2013
Best Buy July 2012 - September 2012
Best Buy 2011 - June 2012
Best Buy May 2009 - 2011
Best Buy September 2007 - May 2009
Best Buy July 2007 - August 2007
Best Buy May 2007 - July 2007
Skills
Loss Prevention, Merchandising, Profit, Retail, Retail Sales, Store Management, Visual Merchandising, Inventory Control, Inventory Management, Sales, Customer Satisfaction, Customer Experience, POS, P, Customer Service, Time Management, Hiring, People Development, Recruiting, Team Leadership, Performance Management, Microsoft Office, Store Operations, Microsoft Excel, PowerPoint, Microsoft Word, Planograms, Outlook, P&L, Big Box, Driving Results, Customer Retention, P&L Management, Shrinkage, New Store Openings, Associate Development, Employee Training
Education
Georgia State University
Bachelor of Science (BS)
Grand Canyon University August 2012 - Present
Mt Claret Retreat Center February 2013 - August 2013
Phoenix Children's Hospital January 2013 - August 2013
Penny_Ana Vintage November 2011 - August 2012
Helzberg Diamonds October 2010 - July 2011
The Western Edge June 2009 - October 2010
Skills
Higher Education, Teaching, Administrative..., Customer Service, Sales, Relationship Management, Organization, Communication, Ethics, Dependable Team Player, Positive Can-do Attitude, Nurturing, Research, Editing, Highly detail oriented, Employee Training, Communication Skills, Microsoft Excel, Training, Critical Thinking, Leadership, Leadership Development, Team Building, Staff Development, Fundraising, PowerPoint, Strategic Planning, Merchandising, Event Planning, Social Networking, Management, Psychology, Public Speaking, Teamwork, Volunteer Management, Microsoft Office, Nonprofits, Coaching, Program Development, Microsoft Word, Community Outreach, Social Media, Budgets, Event Management, Team Leadership, Academia, Qualitative Research, Technical Writing, Instructional Skills, Family Therapy
Education
Grand Canyon University 2015 — 2019
Doctor of Philosophy (Ph.D.), Psychology
Grand Canyon University 2012 — 2013
Master of Science (M.S.), Psychology
Newman University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Management
Georgia State University January 2015 - Present
Olive Mediterranean Grill December 2014 - Present
Helzberg Diamonds September 2013 - January 2015
Skills
Microsoft Office, Customer Service, Microsoft Excel, Public Speaking, Leadership, Project Management, Research, PowerPoint, Microsoft Word, Social Media, Sales, Teaching, Team Building, Team Leadership, Management, English, Teamwork, Negotiation, Photoshop, Budgets, Higher Education, Customer Satisfaction, Training, Time Management, Marketing, Data Entry
Education
Georgia State University 2015 — 2015
Master's degree, Biology, General
Georgia Gwinnett College 2008 — 2014
Bachelor's degree, Cell biology and biotechnology
The Shaker Group of Companies, Inc. March 2012 - Present
Helzberg Diamonds September 2007 - February 2012
Residence Inn By Marriott and Holiday Inn Express January 2003 - September 2007
Skills
Customer Service, Sales, Investment Properties, Public Speaking, Social Media, Contract Negotiation, Teamwork, Time Management, Microsoft Office, Goal-driven leader, Microsoft Word, Blogging, Question Based Selling, Solution Selling, Research, SEO, Non-profit Volunteer, Real Estate Transactions, Real Estate, Property Management, Marketing, Foreclosures, Management, Negotiation, Team Building
Education
Hondros College 2014 — 2015
Pre-Licensing and Post-Licensing, Real Estate
Hope International University 2011 — 2013
Associate of Arts (A.A.), Religion/Religious Studies
Warren G. Harding High School 2001 — 2002
Lakeview High School 1998 — 2000
zulily September 2015 - Present
zulily October 2014 - Present
zulily March 2014 - October 2014
Helzberg Diamonds November 2011 - January 2014
Quicken Loans April 2013 - September 2013
Bank of America August 2012 - March 2013
Grand Valley State University Recreation Facilities August 2008 - April 2012
American Diabetes Association April 2011 - August 2011
Coleman A. Young Community Center June 2010 - August 2010
Skills
Communications Planning, Internal Communications, Sponsorship Acquisition, Photoshop, Strategic Planning, Photography, Supervisory Skills, Staff Supervision, Team Management, Customer Service, Public Speaking, Microsoft Word, PowerPoint, Management, Microsoft Office, Social Networking, Event Planning, Time Management, Microsoft Excel, Social Media, Leadership
Education
Grand Valley State University 2007 — 2011
Advertising and Art and Design Major, Public Relations, Advertising, and Applied Communication
Woodbridge Structured Funding, LLC April 2015 - Present
Woodbridge Structured Funding, LLC. August 2012 - April 2015
Village of Palm Springs June 2010 - August 2012
Helzberg Diamonds October 2010 - January 2011
Skills
Marketing, PowerPoint, Outlook, Social Media, Data Entry, Customer Service, Retail, Sales, Facebook, Microsoft Excel, Microsoft Office, Microsoft Word, Social Networking, Social Media Marketing, Public Relations, Illustrator, Media Buying, Coordinating Events, Direct Mail Campaigns, Project Coordination, Invoicing, Internet, Campaign Performance..., Database Marketing, Purchase Orders, Email Marketing
Education
Florida Atlantic University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Marketing and Management
Palm Beach State College 2008 — 2010
Associate of Arts (A.A.), Business
Helzberg Diamonds August 2015 - Present
Zales The Diamond Store May 2015 - August 2015
j. grant & co. January 2012 - May 2015
MedPlatinum.com February 2010 - 2012
Empire Jewelry Buyers 2010 - 2012
Melee Diamond Group 2006 - 2010
Skills
Diamond Broker, Buyer, Diamonds, Sales Management, Sales, Marketing Strategy, New Business Development, Marketing, Business Strategy, Customer Service, International Marketing, Visual Merchandising, Trade Shows, Management, Product Development, Logistics, Brand Development, Merchandising, Luxury Goods, Retail, Fashion, Jewelry, Wholesale, Inventory Management, Store Management, Trend Analysis, Apparel, Luxury, Brand Management, Retail Sales, Advertising, Watches, Team Building, Negotiation, Styling, Jewelry Design, Social Media Marketing, Leadership, E-commerce, Profit, Business Development, Sales Operations, POS, Public Relations, Purchasing, Training, Inventory Control, Online Marketing, Loss Prevention, Gems
Education
Kennesaw State University - Michael J. Coles College of Business 2002 — 2004
Sales, Buisness
Gemological Institute of America-New York
Valador Inc. August 2013 - Present
Fast-Fix Jewelry and Watch Repairs July 2009 - January 2014
Helzberg Diamonds November 2008 - July 2009
Bailey Banks & Biddle July 2007 - October 2008
Skills
Systems Engineering, Operations Research, Decision Analysis, Requirements Management, Networking, Matlab, Java, Requirements Analysis, Arena Simulation..., Python, System Requirements, Programming, Systems Project..., System Simulation, Systems Modeling, System Life Cycle, Systems Analysis, Arena, C++, Requirements Gathering, Problem Analysis, Customer Relations, Wireshark, .NET, MySQL, iOS development, Software Development, PHP, phpMyAdmin, XAMPP, WordPress, Web Development, Web Applications, Databases, Visual Studio, Visual C#, Xcode, CMMI, Quality Assurance, Agile Methodologies, Scrum, Development Appraisals, JavaScript, Leadership, Analysis
Education
George Mason University 2010 — 2014
Bachelor of Science (BS), Systems Engineering
Bluefish Sport March 2015 - Present
Eli Lilly and Company October 2013 - March 2015
General Electric January 2006 - October 2013
Helzberg Diamonds October 2003 - December 2005
GAMMA Tennis May 2001 - October 2003
Skills
Account Management, Sales, Leadership, Competitive Analysis, Training, Sales Operations, Retail, Merchandising, Direct Sales, Marketing, Customer Service, Sales Management, Salesforce.com, Sales Presentations, B2B, Teamwork, Fundraising, Business Development, New Business Development, Social Media, Pricing, Management, Customer Relations, Profitability Analysis, Pharmaceutical Sales, Corporate Social..., Team Building, Data Analysis, Market Analysis, Negotiation, Retail Sales, Marketing Analytics, Advertising, Microsoft Suites, Outlook, Strategic Planning, CO-PA, Sales Process, Athletic Apparel, Fashion, Sportswear, Sports Management, Tennis Instruction, Coaching, Social Media Marketing
Education
Ferris State University 1997 — 2001
Bachelor's Degree, Marketing / Professional Tennis Management Program
Sears Holdings Corporation May 2013 - Present
Helzberg Diamonds August 2014 - May 2015
Pathology Inc. May 2006 - August 2012
Thomas International Home Furnishings May 2006 - June 2011
Handcraft Furniture January 2003 - February 2006
Honhai Sdn, Bhd January 1998 - January 2002
Corundum Enterprise Co., Ltd. January 1982 - December 1997
Skills
Retail, Microsoft Office, Management, Inventory Management, Judgement the..., Management military..., Management Jewelry..., Indifity in sign most..., Special expertise in..., Created new branch..., Leadership, Know how to choice a..., Always get goal., Buddhism, Chinese Culture, Very glad to share the..., Sales, Store Management, Customer Service, Visual Merchandising, Loss Prevention, Profit, Inventory Control, Merchandising, Armourer, Medical Clinical..., Technical Nuclear..., Jewelry products..., Expert of cost analyse...
Education
Gemological Institute of America 2012 — 2015
Diploma, Gemogical, GIA GG, GP, AJP
元培醫大 1971 — 1975
檢驗科, 畢業
北師附小
Great West Casualty Company July 2015 - Present
Helzberg Diamonds August 2013 - Present
DIRECTV April 2007 - December 2012
Skills
Solo Performance, Singing, Customer Service, Management, Customer Satisfaction, Leadership, Team Leadership, Marketing, Merchandising
Education
George Fox University 2010 — 2013
Bachelor's degree, Psychology
Helzberg Diamonds February 2013 - Present
Sterling Jewelers November 2011 - February 2013
Jared the Galleria of Jewelry July 2011 - November 2011
SAMUELS JEWELERS- divsion of GITANJALI April 2011 - July 2011
Skills
Merchandising, Sales, Customer Service, Inventory Control, Inventory Management, Visual Merchandising, Profit, Retail, Purchasing, Jewelry, Event Planning, Microsoft Office, Retail Sales, Watches, Luxury Goods, Social Media, PowerPoint, Public Speaking, Fashion, Illustrator, Training, Management, Store Management, Store Operations, Customer Satisfaction, Time Management, Social Networking, Facebook, Data Entry, Microsoft Word, Outlook, Leadership, Telephone Skills, Teamwork, Team Building, Cashiering, Employee Training, Coaching, Leadership Development, Blogging, POS, Phone Etiquette, Interviews, Photoshop, Fashion Jewelry, Diamond Jewelry, Inventory, Invoicing, Parts Ordering, Email
Education
University of Missouri-Kansas City 2015 — 2016
Bachelor of Arts (BA), History
University of Missouri-Kansas City 2008 — 2009
Sociology, Anthropology
Emporia State University 2005 — 2008
Fine Arts, Sociology
Helzberg Diamonds September 2009 - Present
Tesco October 1999 - February 2006
Skills
Diamond Jewelry, Diamond Grading, Financial Accounting, Advanced MS Office, Teaching, Communication Skills
Education
Gemological Institute of America-New York 2013 — 2015
Graduate Gemologist, Precious Stones
American Gem Society 2011 — 2012
Registered Jeweler, Diamonds and Diamond Grading
Gemological Institute of America-New York 2010 — 2011
Accredited Jewelry Professional, Diamonds
Diamond Council of America 2009 — 2010
Diamond and Colored stone essentials
University of East London 2004 — 2006
Master of Business Administration (MBA), International Business
Western Michigan University January 2012 - Present
OneWest Bank June 2011 - January 2012
Helzberg Diamonds September 2007 - February 2010
Education
Western Michigan University 2012 — 2015
Master of Public Administration (M.P.A.), Health/Health Care Administration/Management
Grand Valley State University 2003 — 2007
Bachelor of Science (B.S.), Health Communication
Optiv Inc July 2015 - Present
FishNet Security June 2015 - Present
Trideum Corporation August 2014 - June 2015
Helzberg Diamonds January 2014 - August 2014
Northwest Pipe Company February 2006 - July 2013
Skills
A+ Certified IT..., CompTIA A+ Certification, Help Desk Support, Windows Vista, Windows XP Pro, Windows 7, Microsoft Certified..., VMware, Active Directory, Windows Server, Hardware, CompTIA, Desktop Computers, DHCP, Windows XP, Computer Repair, Cisco IOS, 2008 R2, DNS, TCP/IP, VirtualBox, Laptops, Security, Routers, Technical Support, VPN, Cabling, LAN-WAN, Group Policy, Hardware Support, A Certified, Remote Desktop, Norton Ghost, Printers, Citrix, Antivirus, CompTIA A+, Security, Networking, Microsoft Office, Software Installation, Customer Service, Troubleshooting, Computer Hardware, Information Technology, Windows, Servers, System Administration
Education
Centriq training 2013 — 2013
Highland Community College
Hawkins Manufacturing April 1985 - Present
Helzberg Diamonds 1990 - 1991
Skills
Gemology, Jewelry Design, Goldsmithing, Gold, Silversmithing, Sterling Silver, Platinumsmith, Platinum, Handmade Jewelry, Estate Jewelry, Jewelry, Appraisals, Jewelry Appraisals, Antiques, Antique Restoration, Public Relations, Customer Service, Online Marketing, Marketing Strategy, SEO, Photoshop, Graphic Design, Microsoft Word, Microsoft Office, PowerPoint, New Business Development, Marketing, Event Planning, Training, Retail, Customer Satisfaction, Uniqueness
Education
Shaw Academy 2014 — 2016
Online Marketing, Marketing
Saint Louis University 1988 — 1991
Gemological Institute of America 1986 — 1988
Gemology, Manufacturing Engineering
Edwardsville High School 1982 — 1986
General Studies Degree, Business Administration, Management and Operations
Rhoads & West August 2013 - Present
Encore Capital Group June 2013 - July 2013
Office of the San Diego County District Attorney March 2013 - May 2013
University of San Diego September 2012 - May 2013
JCPenney May 2010 - May 2012
Helzberg Diamonds October 2009 - May 2010
Nordstrom April 2006 - October 2008
Kristine Cleary & Associates August 2005 - January 2006
Skills
Legal Research, Legal Writing, Lexis, Free Lexis, Deposition Summaries, Briefs, Pleadings, Memorandum, CaseMap, TimeMap, DepoMap, NoteMap, PracticeMaster, Tabs3, AbacusLaw, Electronic Discovery, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Access, Trial Director, Adobe, Pdf, SmartDraw, Animoto, ELMO, Wolfe, Visual Merchandising, Sales, Public Relations, Management Skills, Litigation Support, Retail, Store Management, Leadership, Merchandising, Trials, Litigation, PowerPoint, LexisNexis, Management
Education
University of San Diego 2012 — 2013
ABA-Approved Post-Baccalaureate Certificate, General Litigation Specialty, Paralegal Studies
Fashion Institute of Design & Merchandising 2008 — 2009
Bachelor of Science, Business Management
Fashion Institute of Design & Merchandising 2004 — 2006
Associate of Arts, Merchandise Marketing
Issaquah High School 2000 — 2004
Diploma, General Studies
Rodan + Fields Dermatologists October 2012 - Present
Adventist Health System February 2011 - Present
Helzberg Diamonds September 2004 - September 2009
Skills
Motorcycle, Wine Tasting, Craft Beer, Microsoft Office, Leadership, Microsoft Excel, Entrepreneurship, Skin Care, Anti-aging, Acne Treatment, Sun Damage, Sensitive Skin, Public Speaking, Multi Level Marketing, Direct Marketing, Direct Sales, Marketing, Customer Service, Nursing Care, Wound Care, Skydiving, Sales, Treatment, PowerPoint, Outlook, diamontology
Education
Governors State University 2009 — 2012
Bachelor of Science (B.S.), Biology, General
Moraine Valley Community College 2005 — 2009
Associate of Science (A.S.), Biomedical Sciences, General
Private Jeweler June 1994 - December 2012
Helzberg Diamonds April 1999 - February 2003
Sterling Jewelers June 1998 - April 1999
Skills
GIA Diamond Graduate, Retail Store Manager, Sales Trainer, Commitment to Customer..., Clientele Development, Certified Diamond Expert
Education
Gemological Institute of America 1995 — 2013
Diamond Graduate, Gemology
South Eastern Illinois College 1977 — 1979
Associate of Arts and Sciences (A.A.S.), 3.5
Joseph Business School
N/A August 2009 - Present
Marysville Exempted Schools August 2008 - Present
Offshoot Productions - Columbus 48 Hour Film Project 2015 2015 - 2015
Honda MAP April 2013 - June 2014
Helzberg Diamonds 1988 - 1992
JCPenney 1981 - 1988
Skills
Public Relations, Customer Service, Integrated Marketing, Sales, Media Relations, Social Media, Press Releases, Event Planning, Public Speaking, Event Management, Fundraising, Budgets, Nonprofits, Marketing Strategy, Strategic Planning, Team Building, Microsoft Office, Leadership, Marketing, Marketing Communications
Education
Franklin University 2010 — 2015
Interdisciplinary Studies, Public Relations and Safety, Security and Emergency Management
Tulsa Junior College
Associate's degree, Marketing and Fashion Merchandising
Michaels Jewelers October 2010 - Present
Helzberg Diamonds May 2007 - October 2010
Art Rich Photography May 2005 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Negotiation, Editing, Sales, Merchandising, Retail, Management, Sales Management
Education
Thomaston High School 1999 — 2003
High Point University
Harris County CTS November 2014 - Present
Helzberg Diamonds November 2010 - Present
HirePower Personnel, Inc August 2013 - November 2014
City of Houston Parks and Recreation June 2013 - August 2013
Integrity Texas Funding LLP November 2008 - November 2010
Skills
Basic AutoCAD Solid..., Microsoft Office, GIS, ArcMap, Access, Customer Service, ArcGIS, ESRI, Cartography, GPS, Spatial Analysis, Geography, Data Entry, Geomatics, Data Analysis, Sales, Research, Spatial Databases
Education
Lone Star College System 2009 — 2014
A.S., Geographic Information Science and Cartography
Galveston College 2008 — 2008
Wolz Corporate USA, Inc. December 2014 - Present
Reed Group November 2014 - December 2014
Reed Group July 2013 - November 2014
Jewelfire Diamonds October 2010 - 2012
Helzberg Diamonds 2005 - 2009
The Home Depot May 2003 - January 2004
Foley's December 2001 - May 2003
Tropical Sunsations August 1999 - February 2001
Lafayette Florist, Gift Shop & Garden Center May 1997 - August 1999
Skills
Customer-focused Service, Customer Service..., Achieving Results, Adaptive Control, Revenue Goal/Growth..., Communication, Controlled Environments, Creative Direction, Empathy, Enforcement Actions, Establishing..., Generating, Handle Confidential..., Handle Multiple Projects, Handle Multiple..., Software Documentation, FMLA, Legal Compliance, Microsoft Office
Education
Front Range Community College 1999 — 2001
Independence School District April 2010 - Present
Child Abuse Prevention Association September 2008 - Present
Fears Case-Harmon & Assoc, LLC October 2005 - Present
Joyce Meyer, CPA December 1996 - October 2005
Helzberg Diamonds August 1988 - December 1996
Automatic Systems May 1986 - August 1988
Skills
Accounting, Tax, Small Business, Payroll, Consulting, QuickBooks, Budgets, Retail, Professional Services, Not for Profit, Strategic Planning, Financial Statements, Paperless Processing, Workers Compensation, Real Estate Accounting, Medical Practice..., Construction Accounting, Personal Tax Planning, ProSeries Software, Spreadsheets, Management, Nonprofits, Finance, Tax Preparation, General Ledger, Accounts Payable, Time Management, Corporate Tax, Real Estate, Financial Analysis
Education
Graceland University 1982 — 1986
BA/BS, Business Administration (Acctg)/Computer Information Systems
Helzberg Diamonds March 2013 - Present
Helzberg Diamonds 2006 - 2013
Helzberg Diamonds 1998 - 2006
Mercantile Stores Co. 1996 - 1998
The Jones Store 1992 - 1995
Skills
P&L Management, Strategy, Forecasting, Retail, Budgets, Customer Service, Team Leadership, Strategic Planning, Business Strategy, Financial Analysis, Management, Analysis, Sales, Team Building, Merchandising, Inventory Control
Education
Harvard Business School Executive Education
GIA Global Leadership Program
Park University 2001 — 2004
MBA, Business
University of Missouri-Columbia 1988 — 1992
BS, Business Administration
State of Maryland, Central Collection Unit April 2014 - Present
Kohl's Department Stores October 2009 - Present
Central Presbyterian Church September 2007 - Present
State of Maryland July 2012 - April 2014
Baltimore Gas & Electric September 2011 - September 2012
Helzberg Diamonds December 2010 - October 2011
Wilma's April 2009 - April 2010
SECU September 1997 - December 2008
SECU June 1992 - September 1997
State of Maryland March 1987 - June 1992
Skills
Interpersonal Skills, Adaptability, Project coordination, Customer-focused Service, Thinking Outside The Box, Troubleshooting, Microsoft Excel, Microsoft Word, SQL, DCL, Analysis, Data Analysis, Access, Banking, Databases, Team Building, Process Improvement, Business Analysis, COBOL, Social Skills, User Documentation, Internal Audit, Auditing, Accounting, Training, Sales, Marketing, Customer Service, Project Coordination
Education
Essex Community College 1995 — 1997
AAS, Computer Science
Towson University 1980 — 1987
BS, Accounting
Northern High School
Abilities United August 2011 - Present
Milpitas Unified School District September 2014 - June 2015
UPS Mail Innovations November 2008 - January 2009
Helzberg Diamonds March 2007 - November 2008
FasMart March 2005 - March 2007
Skills
Event Planning, Fundraising, Customer Service, Nonprofits, Public Speaking, Special Education, Supervisory Skills, Case Studies, SPSS, CBEST, Mentoring, Employee Training, Life Coaching, Motivational Speaking, Cpr Certified, First Aid, AED use certified, Research, Microsoft Office, Community Outreach, Higher Education, PowerPoint, IEP/ISP, CARF accredited work, Data Collection, Data Analysis
Education
Grand Canyon University 2015 — 2017
Master of Education (M.Ed.), Mild-Moderate Disabilies, 4.0
Randolph-Macon Woman's College 2009 — 2011
Bachelor of Arts (B.A.), Major: Psychology, Minor: Sociology
Germanna Community College 2005 — 2009
Associate's, General Studies
B&D/SFF 2009 - Present
Point View Financial Services, Inc. 2006 - 2008
Advanced Food Systems, Inc. 2003 - 2006
Helzberg Diamonds 2001 - 2003
Skills
Sales, Customer Service, Nonprofits, Event Planning, Microsoft Office, Social Media, Strategic Planning, Research, Community Outreach, Leadership
Education
Gibbs College 2001 — 2003
Associate's Degree, Business Administration, Management and Operations
Katolicki Uniwersytet Lubelski
Polish Language and Literature
Orion Portfolios April 2015 - Present
Grady Memorial Hospital January 2014 - May 2015
Helzberg Diamonds September 2011 - December 2013
Hallmark Cards August 2007 - February 2011
Shuman & Shuman, P.C. November 2009 - May 2010
Education
Georgia Perimeter College
Helzberg Diamonds January 2007 - August 2015
Helzberg Diamonds January 2002 - December 2006
Helzberg Diamonds February 2001 - December 2001
Midwest Mechanical Contractors, Inc. 2000 - 2001
PRA International 1997 - 2000
PRA International / IMTCI (International Medical Technical Consultants, Inc.) 1996 - 1997
Fike Corporation 1994 - 1996
Education
Friends University
B.S, Psychology
The University of Kansas
MSEd, Post-Secondary Educational Policy & Administration
University of Waikato
Graduate Studies
Wolf Trap Foundation for the Performing Arts June 2013 - Present
Wolf Trap Foundation for the Performing Arts March 2010 - June 2013
Wolf Trap Foundation for the Performing Arts April 2006 - March 2010
Helzberg Diamonds May 2003 - January 2010
George Mason University June 2005 - April 2006
Skills
Music, Arts Administration, Performing Arts, Fundraising, Non-profits, Volunteer Management, Prospect Research, Community Outreach, Major Gift Development, Major Gift Cultivation, Annual Giving, Raiser's Edge, Nonprofits, Fundraisers, Stewardship, Philanthropy, Writing, Social Networking, Event Planning, Event Management
Education
George Mason University 2006 — 2011
MFA, Arts Management
George Mason University 2001 — 2005
BA, Music
Helzberg Diamonds
Skills
Store Management, Visual Merchandising, Retail
Education
Gannon University 1981 — 1986
BS Management, Business
Brookstone November 2013 - Present
Helzberg Diamonds October 1995 - November 2013
Skills
AJP, RJ, Store Management, Loss Prevention, Visual Merchandising, Retail, Merchandising, Profit, Inventory Control, Multi-unit, POS, Fashion, Store Operations, Inventory Management, Luxury Goods, New Store Openings, Driving Results, Retail Sales, P&L Management, District Management, Recruiting, Hiring, Watches, Training, Shrinkage, Income Statement, Performance Management, Customer Satisfaction, Sales, Accountability, Multi-Unit Management, P&L, Trend Analysis, Wholesale, Jewelry
Education
Shippensburg University of Pennsylvania 1991 — 1995
BSBA, Accounting
Gemological Institute of America
Helzberg Diamonds September 2013 - Present
Collective Brands, Inc. January 2011 - Present
Collective Brands, Inc. June 2008 - January 2011
Payless ShoeSource October 2006 - June 2008
Payless ShoeSource December 2005 - October 2006
Payless ShoeSource January 2004 - December 2005
Skills
Inventory Management, Six Sigma Yellow Belt, Strong Leadership Skills, Communication, Assortment, Merchandising, Retail
Education
Washburn University 2004 — 2008
MBA, Business
Fort Hays State University 1998 — 2002
B.S., Fine Arts
Sandy Darst Jewelry Designs Booster Club Board Member / Treasurer - VolunteerMini-Hops Gymnastics AssociationMay 2014 - Present
Girl Scouts of Minnesota and Wisconsin River Valleys December 2014 - Present
Convergence Events, Inc 2010 - Present
Multiple Connections 2005 - Present
Helzberg Diamonds February 2002 - November 2003
Skills
Event Planning, Social Media, Customer Service, Event Management, Microsoft Office, Microsoft Word, Nonprofits, Jewelry Design, Gem Identification, Gemology, Handmade Jewelry, Jewelry, Graphic Design
Education
Gemological Institute of America
G.G., Graduate Gemologist
Normandale Community College
Associate of Arts and Sciences (AAS), Accounting
Gustavus Adolphus College 1987 — 1990
New Builder Sales Consultant 2015 - 2015
New Builder Sales Consultant 2015 - 2015
Americash/ Las Vegas Jewelry & Coin November 2014 - December 2014
Wheaton Diamond September 2012 - October 2014
GoldMax USA April 2011 - September 2012
Healthcare Solutions Team October 2010 - August 2012
Broker June 2010 - August 2012
Insphere Insurance Solutions August 2009 - October 2010
Helzberg Diamonds February 2008 - May 2009
Indymac Bank August 2004 - February 2008
Skills
Training & Development, Customer Relations, Leadership Mentoring, Sales Management, Negotiation, Recruiting, B2B, Purchasing, Health Insurance, Sales, Account Management, Insurance, Marketing, New Business Development, Strategic Planning, Cold Calling, Dentistry, Team Leadership, Customer Service, Employee Training, Retail, Merchandising, Customer Satisfaction, Small Business, Inventory Management, Coaching, Management, Selling, Leadership, Training, Team Building, Business Development
Education
Gemological Institute of America 1984 — 1985
Graduate Gemologist, Diamonds and Colored Stones
University of Minnesota-Twin Cities 1978 — 1980
Dental Hygiene, Dental Hygiene
University of Iowa 1975 — 1978
BS, General Sciences
Wheaton Central high School 1973 — 1975
High School Diploma, General
Glenbard West High School 1971 — 1973
High School Diploma, General
Helzberg Diamonds March 2015 - July 2015
Zales Jewelers August 2012 - January 2015
Fashion Bug March 2011 - January 2012
Roomful Express Furniture March 2006 - August 2011
R.H. Kuhn Company, Inc. April 2006 - January 2011
PetSmart March 1993 - July 2005
Education
Fairmont State University 1981 — 1985
BS, Business Administration
Helzberg Diamonds April 2011 - Present
DSW Shoes March 2010 - March 2011
Lucky Brand Jeans September 2009 - May 2010
Aeropostale December 2007 - August 2009
Skills
Visual Merchandising, Store Management, Merchandising, Fashion, Driving Results, Apparel, Store Operations, Inventory Management, Merchandise Planning, Trend Analysis
Education
Fashion Institute of Technology 1994 — 1996
Associates, Disply and Exhibit Design
American Gem Society
GIA Jewelry Professional
Solomon Brothers Fine Jewelry September 2004 - Present
Helzberg Diamonds April 2000 - September 2004
Commercial Casualty Insurance Company August 1998 - June 2001
Skills
Inventory Management, Customer Service, Sales, Recruiting, Microsoft Office, Retail Sales, Store Operations, Data Entry, Retail, Merchandising, Loss Prevention
Education
Georgia Perimeter College 2000 — 2000
Graphic Design
Norcross High School 1997 — 1999
Edna Karr Magnet High School 1995 — 1997
Total Quality Logistics January 2013 - Present
Helzberg Diamonds September 2012 - January 2013
Florida Democratic Party June 2012 - September 2012
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, English, PowerPoint, Outlook, Windows, Negotiation, Budgets, Logistics, Strategic Planning, Supply Chain Management, Time Management, Sales, Transportation, Inventory Management, Operations Management
Education
Florida State University 2011 — 2012
Bachelor of Arts (B.A.), Creative Writing, 3.5 GPA
Pasco-Hernando Community College 2006 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Greenville County Schools August 2015 - Present
Helzberg Diamonds September 2004 - Present
BB&T May 2011 - August 2015
BB&T Bank September 2006 - May 2011
BB&T August 2008 - February 2009
Piedmont Center for Mental Health Services December 2004 - March 2006
Education
Francis Marion University 2000 — 2004
BS, Psychology
EXTRACURRICULER ACTIVITIESFrancis Marion University
BS, Psychology
Francis Marion Women's Tennis
Ameristar Casino*Hotel April 2010 - September 2014
Sprint November 1998 - March 2009
Sprint Corporation November 1998 - March 2009
Sprint Nextel 1998 - 2009
with Boyd Gaming Corp November 1995 - February 1997
Kansas City, Missour School District February 1992 - November 1995
Helzberg Diamonds September 1989 - January 1991
General Motors Corporation January 1969 - February 1988
U. S. AIR FORCE May 1965 - November 1968
Education
Friends University 1988 — 1989
AA, Accounting, Procurement, Human Resource Mgmnt
KANSAS CITY, KANSAS COMMUNITY COLLEGE
Associates of Arts Degree, Accounting
Friends University
work, Human Resource Management
ROCKHURST COLLEGE
Helzberg Diamonds June 2015 - Present
The Limited November 2014 - May 2015
The Limited November 2011 - July 2014
Robert Morris University, Springfield, IL July 2012 - June 2014
Springfield Area Soccer Association August 2011 - November 2012
Job Development of Illinois, inc. June 2011 - October 2011
Orlando Predators May 2010 - August 2010
Gardner-Webb University Athletic Department November 2009 - February 2010
Charlotte United Futbol Club November 2009 - November 2009
Springfield College May 2006 - August 2008
Skills
Microsoft Office, Word, PowerPoint, Excel, Marketing, Sports Management, Sports, Facebook, Social Media, Event Management, Customer Service, Social Networking, Time Management, Fundraising, Outlook, Social Media Marketing, Microsoft Excel, Microsoft Word
Education
Gardner-Webb University 2008 — 2010
Bachelor of Science (BS), Sports Management
University of Wisconsin-Parkside 2006 — 2008
Oak Point Appraisals January 2011 - Present
Be-Iced January 2011 - October 2012
Helzberg Diamonds October 2005 - January 2011
k's merchandise 1985 - 2000
Skills
Wholesale, Purchasing, Loss Prevention, Sales, Silver, Luxury, Luxury Goods, Merchandising, Jewelry, Visual Merchandising, Retail
Education
Gemological Institute of America
G.G., Gemology
American Gem Society
Advanced Personal Property Appraisal
high school
Sterling Wire & Cable, LLC July 2013 - Present
The Gem Collection April 2012 - February 2013
Forever 21 October 2011 - April 2012
Helzberg Diamonds May 2010 - September 2011
Skills
Store Management, Loss Prevention, Visual Merchandising, Store Operations, Retail Sales, Merchandising, Inventory Control, Cashiering, Retail, Planograms, Inventory Management, Training, Applied Mathematics, Academic Tutoring, Mathematics Education, Customer Service, Sales, Management, Marketing, Event Planning, Customer Satisfaction, Jewelry, Fashion, Account Management, Microsoft Office, Leadership, Microsoft Excel, PowerPoint, Public Speaking
Education
Florida State University 2009 — 2013
Mathematics, Pure Mathematics, Physics minor
University of Florida 2012 — 2012
Distance and Flexible Learning
Gulf Coast Community College 2007 — 2009
Associate of Arts (A.A.), General, 3.3
Jared the Galleria of Jewelry August 2010 - Present
Gordon Jewelers November 2004 - January 2010
Helzberg Diamonds December 1999 - 2004
Skills
Jewelry, Diamonds, Luxury Goods, Jewelry Design, Merchandising, Retail Sales, Sales, Store Management, Visual Merchandising, Watches, Wholesale, Trend Analysis, Fashion, Luxury, Retail
Education
Gemological Institute of America
Yes, Graduate Gemologist
University of Wisconsin-Madison - School of Business
Assurant Employee Benefits May 2006 - Present
Helzberg Diamonds June 1996 - May 2006
Cook Composites and Polymers December 1995 - May 1996
Mid American Health Netwark (Healthnet) December 1992 - November 1995
Cook Composites and Polymers 1989 - 1992
Skills
Data Warehousing, ETL, Software Project..., Data Warehouse..., Datastage, Data Modeling, SDLC, Requirements Gathering, Visio, DB2, Database Design, SQL, Business Intelligence, Management, COBOL, Data Quality, Requirements Analysis, Business Analysis, Oracle, PL/SQL, Vendor Relationships, Microsoft Excel, Business Requirements, PowerPoint, Resource Management, RPG III, Informatica, Business Objects, SOA, Databases, Oracle SQL, Excel, Leadership
Education
Fort Hays State University 1984 — 1988
BBA, Computer Informatin Systems
Florida State University January 2009 - Present
Bevshots May 2010 - January 2011
Helzberg Diamonds 2010 - 2011
Skills
Drawing, Sketching, Illustration, Excel, Retail Sales, Access, PowerPoint skills, Photoshop, Visio, Portrait Painting, Product Development
Education
Florida State University 2009 — 2012
Bachelor of Science (B.S.), Retail Merchandising & Product Development
Central Florida Community College 2005 — 2008
Associate of Arts (A.A.), Liberal Arts
Helzberg Diamonds 2003 - Present
Skills
Customer Service, Microsoft Office, PowerPoint, Retail, Event Planning, Office Management, Outlook, Time Management, Administrative..., Office Administration, Teamwork, Access, Telephone Skills, Process Scheduler, Recruiting, Customer Satisfaction, Social Networking, Microsoft Word, Inventory Management, Facebook, Microsoft Excel, Human Resources, Event Management, Data Entry
Education
Friends University 1998 — 2000
BS, Human Resourse Management
Truman High School 1975 — 1978
Alorica June 2010 - Present
Ashworth University January 2009 - April 2009
Helzberg Diamonds November 2007 - June 2008
Skills
Corporate Citizenship, Career Strategist, Legal Research, Art Education, Cost Drivers, Loss Prevention, Interior Design
Education
Georgia Perimeter College 2012 — 2015
Bachelor's degree (pending), Nursing Education
Gwinnett College-Lilburn 2009 — 2013
Associate's degree (pending), Business, Management, Marketing, and Related Support Services
REEDS Jewelers May 2015 - Present
Helzberg Diamonds September 2014 - Present
Sam Ash Music May 2012 - Present
Kay Jewelers August 2010 - March 2012
Education
Diamond Council of America
Gemological Institute of America
Helzberg Diamonds November 2010 - March 2013
Skills
Customer Service, Outlook
Education
Gemological Institute of America-New York 2004 — 2004
Diamond Graduate, Diamond Grading
H. R. College of Economics 1996 — 2002
Bachelor of Commerce (B.Com.), Accounting and Finance
Helzberg Diamonds February 2015 - Present
JB Robinson October 2014 - February 2015
Kay Jewelers July 2014 - October 2014
Kay Jewelers May 2014 - July 2014
Helzberg Diamonds January 2014 - May 2014
Helzberg Diamonds July 2004 - January 2014
Helzberg Diamonds February 2002 - October 2003
Helzberg Diamonds August 1996 - February 2002
JCPenney April 1989 - August 1996
JCPenney October 1986 - April 1989
Skills
Store Management, Merchandising, Retail Sales, Accredited Jewelry..., Microsoft Word, Visual Merchandising, Sales, Clienteling
Education
Gemological Institute of America 2011 — 2012
Accredited Jewelry Professional
Kankakee Community College 1984 — 1984
Business Administration and Management, General
Helzberg Diamonds September 2013 - Present
Slumberland November 2009 - Present
Slumberland Furniture April 2005 - Present
United States Marine Corps September 1993 - September 1997
Skills
sales and sales...
Education
Globe University-Woodbury 2001 — 2005
United States Postal Service December 1999 - Present
Helzberg Diamonds June 1991 - August 2000
Skills
Customer Service, Microsoft Word, Training, Customer Satisfaction, Microsoft Office, Data Entry, Inventory Management, Conflict Resolution, Emergency Management, Government, Policy, Public Administration
Education
Georgia Southern University 1989 — 1993
Bachelor of Arts (B.A.), English Language and Literature, General
Jared the Galleria of Jewelry October 2014 - Present
Helzberg Diamonds July 2013 - October 2014
Jared the Galleria of Jewelry June 2006 - April 2010
Sam & Sons Jewelers June 1999 - June 2004
Skills
Sales, Retail, Customer Service, Inventory Management, Retail Sales, Store Management, Visual Merchandising, Merchandising, Profit, Sales Management, Inventory Control, Team Building
Education
Northern Illinois University 1992 — 1996
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Gemological Institute of America
graduate gemologist