Experience
Northrop Grumman Corporation  September 2014 - Present
Hewlett-Packard Enterprise Services   May 2011 - September 2014
Arkansas Health Center   September 2006 - June 2011
Carlton-Bates Company  September 2002 - September 2006

Skills
Requirements Analysis, Requirements Gathering, SDLC, ITIL, User Acceptance Testing, SQL, Software Project..., PMP, Solution Architecture, Project Delivery, Business Intelligence, PMO, Agile Methodologies, Oracle, Business Process..., Software Documentation

Education
University of Phoenix   2011 — 2013
Master's degree, Management Information Systems and Services

ITT Technical Institute-Little Rock   2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance

Experience
Pentair Flow Technologies  December 2014 - Present
Sanjel  August 2014 - January 2015
Hewlett Packard Enterprise Services  January 2013 - August 2014
Hewlett-Packard  October 2010 - January 2013
LaVanco Energy   June 2007 - October 2010
Torrance Unified School District  January 2004 - August 2007

Skills
Account Management, Direct Sales, Salesforce.com, Sales Process, Sales, Sales Operations, Cold Calling, CRM, B2B, New Business Development, Sales Management, Key Account Management, Product Marketing, Selling, Selling Skills, Channel Partners, Business Development, Marketing, Building Relationships, Resellers, Global Sales, Solution Selling, Management, Marketing Strategy, Virtualization, Lead Generation, Partner Management

Education
Texas Tech University   2007 — 2010
Bachelor of Arts (B.A.), Advertising, 3.4

Texas Tech University   2007 — 2010
Bachelor of Science (BS), Business Administration and Management, 3.4

Los Angeles Harbor College   2005 — 2007
Associate's degree, General Studies, 3.6

Experience
Providing Innovative Business Solutions   February 2013 - Present
Hewlett Packard, Enterprise Services  October 2010 - September 2012
Xerox Corporation  January 2004 - December 2009
Xerox Corporation  December 1999 - December 2004
Halle Brothers   January 1970 - December 1973

Skills
Strategic..., Business Alliance..., Cross-functional Team..., Thought Leadership, Business Strategy, Process Improvement..., New Market..., Product..., Bid Process Improvement..., Global Business..., Program/Project..., Client Relationship..., Business Turnaround, •Bid/Proposal/RFP..., Strategic Competitive..., Global Virtual Team..., Contract/Third Party..., Pursuit, Outsourcing, Process Quality..., CRM, Virtual Teams, Six Sigma, Program Management, Parties, Project Bidding, Negotiation, Solution Selling, Account Management, Project Management, Process Improvement, Management, Business Process, Consulting, Strategy, Mergers & Acquisitions, Executive Management, Business Alliances, Strategic Thinking, Business Development

Education
Kent State University   1975 — 1980
BS Fine & Profess. Arts, Industrial Product Design/Architectural Interior Design, Fine Arts, 3.0+

Kent State University

Experience
Hewlett Packard Enterprise Services  2011 - Present
HP Enterprise Services  2004 - 2008
EDS  February 2001 - November 2003

Skills
ITIL, IT Service Management, Data Center, SDLC, Cloud Computing, Business Analysis, HP, Requirements Analysis, Service Delivery, SQL, Disaster Recovery, Program Management, Servers, HP Openview, VMware, IT Strategy, Business Intelligence, Consulting, Enterprise Software, Strategy, IT Management, Solution Architecture, IT Outsourcing, IT Operations

Education
Kent State University   1998 — 2000
Executive Masters of Business Administration

Youngstown State University   1990 — 1995
Bachelor of Science, Management Information Services

Experience
Hewlett-Packard  December 2014 - Present
Reingold, Inc.   October 2013 - December 2014
Hewlett-Packard Enterprise Services   April 2011 - October 2013
High Performance Technologies, Inc.   August 2009 - April 2011
Veratect Corporation  June 2008 - August 2009
Georgetown University- ISIS Center   2004 - 2008

Skills
IT Project Management, Strategic Communications, Proposal Writing, Team Building, Program Management, Contract Management, Strategic Planning, Analysis, Government, Project Planning, Team Leadership, Management Consulting, Leadership, Business Analysis, Budgets, Business Development, Business Process..., Change Management, Business Strategy, Corporate Communications, Community Outreach, Cross-functional Team..., Human Resources, Internal Communications, Management, Organizational..., PMP, Process Improvement, Project Management, Public Relations, Public Speaking, Requirements Analysis, Strategy, Software Project..., Enterprise Architecture, Software Development, PMO, Risk Management, Training, Integration, Nonprofits, Project Portfolio..., Marketing Communications, SDLC, SharePoint, Data Analysis, Policy, Research, Event Planning

Education
Georgetown University   2002 — 2004
MA, Communication, Culture, and Technology

University of Nebraska-Lincoln   1999 — 2002
BA, Communications, Sociology

Experience
Ciber -- Disney Account   November 2014 - Present
EMC -- Disney Account   June 2013 - November 2014
Entwined Technologies, Inc   March 2011 - March 2013
Hewlett-Packard Enterprise Services   February 2007 - March 2011
Confidential  April 2000 - February 2007
USMC  June 1987 - June 1991

Skills
Enterprise Storage, Storage Area Networks, SAN, VMAX, Symmetrix, VNX, Isilon, Clariion, DataDomain, Cisco MDS SAN switches, Brocade Fibre Switches, Brocade, NAS, NetApp, Storage, VMware ESX, Deduplication, Disaster Recovery, Netbackup, Fibre Channel, Security+, Replication, Troubleshooting, VMware, Switches, vSphere, Servers, Dell PowerEdge Servers, Cloud Computing, Cisco Technologies, High Availability, iSCSI, Storage Virtualization, VMware Infrastructure, SRDF, Data Domain, Enterprise Software, Storage Architecture, Hardware, Storage Management, Storage Solutions, Microsoft Exchange, Architecture, NCDA, NACE, NACP, Disk Arrays, ViPR/SRM, EMC Proven Professional, ITIL v3 Foundations...

Education
EMC

Irvine Valley College   2008 — 2008
NACE, NADA, Network Appliance

NetApp

CompTIA

Fast Lane

GoldenWest College

Irvine Valley College

Graduate: Sebring High School
Life

Experience
Hewlett-Packard Enterprise Services   June 2010 - Present
Neurotechs Diagnostic Services   August 2007 - March 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, SharePoint, Visio, 10 Key, SAP, Spanish, English, Access, QuickBooks, Mac OS X, HIPAA, Windows, Windows Server, Adobe Creative Suite, Software Documentation

Education
Houston Baptist University   2006 — 2009
Bachelor of Business Administration (B.B.A.), Management Information Systems, General

Houston Community College   2003 — 2005
Associate of Arts and Sciences (AAS)

Experience
Hewlett-Packard Enterprise Services   December 2014 - Present
SRA International  May 2014 - December 2014
TEKsystems  November 2013 - March 2014
Insight Global  February 2013 - November 2013
TEKsystems  May 2012 - December 2012
Robert Half Technology  February 2012 - May 2012
Secure Mission Solutions  April 2011 - November 2011
ALTA IT Services  October 2010 - April 2011
Trustone Federal   October 2009 - July 2010
BAE Systems Information Technology  August 2008 - October 2009

Skills
Active Directory, Network Security, VMware, VMware ESX, Windows Server, McAfee, Servers, HBSS, Antivirus, Computer Security, Security, Technical Support, DLP, Group Policy, SQL, Information Assurance, Operating Systems, CISSP, IPS, Vulnerability Assessment, Troubleshooting, SCCM, Network Administration, System Administration, Red Hat Linux, Disaster Recovery, Networking, McAfee ePO, Windows, Information Security, Enterprise Software, Software Documentation, Software Installation, Microsoft SQL Server, Firewalls, VPN, Intrusion Detection, DNS, Integration, System Deployment, Hardware, Databases, Security+, Microsoft Exchange, Help Desk Support, Information Security..., HIPS, Windows Server 2003, Windows Server 2008, Windows Server 2012

Education
Germanna Community College   1989 — 1991
31 credits toward degree, Information Technology

Experience
DxContinuum   July 2012 - Present
Hewlett Packard Enterprise Services  2010 - July 2012
HP Software  2008 - 2010
HP Software, Business Intelligence Solutions   2007 - 2008
HP IT Outsourcing Services   2005 - 2007
HP Labs  2002 - 2005
E-speak Operation, HP   1998 - 2002
Oracle Corporation  1996 - 1998

Skills
Enterprise Architecture, Business Intelligence, Product Marketing, Data Center, Web Services, Product Development, IT Outsourcing, IT Service Management, SOA, IT Strategy, Cloud Computing, SaaS, Analytics, Distributed Systems, Product Strategy, Solution Architecture, Software Development, Integration, High Performance..., Enterprise Software, Architecture, System Architecture, Go-to-market Strategy, Data Warehousing, Open Source, Scalability, Application Development, Software Design, Software Engineering, Product Management, Entrepreneurship, Start-ups, Software Project..., Program Management, Management, Big Data, Agile Methodologies, Business Development, Change Management, Agile Project Management, Strategy, Sales Enablement, Business Alliances, Professional Services

Education
Massachusetts Institute of Technology - Sloan School of Management   2001 — 2002
SM, Management of Technology

State University of New York at Buffalo   1991 — 1996
MS, PhD, Computer Science

Indian Institute of Technology, Madras   1987 — 1991
B.Tech, Computer Science and Engineering

Kendriya Vidyalaya   1975 — 1987
K-12

Experience
Broadcom  February 2015 - Present
Armanino LLP  December 2013 - February 2015
Hewlett-Packard Enterprise Services   June 2011 - December 2013
Northrop Grumman Information Systems  July 2010 - May 2011
SCIENCE APPLICATIONS INTERNATIONAL CORP. (SAIC)   January 2006 - July 2010
County of San Diego  January 2001 - May 2006
County of San Diego  January 2005 - January 2006

Skills
Program Management, SharePoint, IT Management, Integration, Business Process, Software Development, Business Intelligence, Process Improvement, Enterprise Software, SDLC, Architecture, Information Technology, Requirements Analysis, Team Leadership, CRM, PMO, ERP, SOA, IT Strategy, Data Warehousing, IT Outsourcing, Governance, PMP

Education
James Madison University
BS, Political Science, Computer Science

Experience
Hewlett-Packard  August 2013 - Present
HP Enterprise Services  November 2012 - Present
Hewlett Packard Enterprise Services  August 2010 - November 2012
Center One   January 2010 - September 2010
Electronic Data Systems  September 2005 - November 2009
Electronic Data Systems  March 2004 - August 2005
Electronic Data Systems  July 2002 - August 2005
Electronic Data Systems  December 1999 - July 2002
Electronic Data Systems  May 2000 - December 2000
Electronic Data Systems  October 1999 - May 2000

Skills
CRM Consulting, Proposal Management, Business Management, Service Delivery, Management Consulting, Account Management, Six Sigma, Financial Services, Sales Operations, COPC Registered..., P&L Administration, Outsourcing, BPO, Contact Centers, Telecommunications, New Business Development, Sales, IT Outsourcing, Call Center, Vendor Management, RFP, Business Process..., Outsourcing Management, CRM, Call Centers, IT Service Management, Management, Business Development, Performance Management, Customer Satisfaction, Program Management, P&L Management, Enterprise Software, Service Management, Business Process, Process Improvement, Project Management, Change Management, Training, PMP, Strategy, Product Management, Operations Management, Consulting, Managed Services, Competitive Analysis, Executive Management, Proposal Writing, Project Planning, Cross-functional Team...

Education
Oakland University   1987 — 1989
B.A., History

Oakland University   1987 — 1989
Bachelor of Arts, History

Macomb Community College   1984 — 1987
A.A., History, Anthropology

Macomb Community College   1984 — 1987
Associate, Arts

EDS Cornell University, Johnson School of Management
Course Certificate - Product Management, Business Administration

Experience
Hewlett-Packard Enterprise Services   January 2007 - Present
Knightsbridge Solutions  August 2003 - December 2006
Commerce One  July 1999 - June 2002
First Chicago  1992 - 1999

Skills
Requirements Analysis, Business Analysis, IT Strategy, Solution Architecture, Enterprise Architecture, SDLC, Integration, Software Project..., Program Management, SQL, Risk Management, Data Warehousing, Cloud Computing, Business Intelligence, Enterprise Software, Data Modeling, SOA, ETL

Education
Georgia Tech   1981 — 1983
MS, Computer Science

Northwestern University   1975 — 1979
BS, Computer Science

Experience
Hewlett-Packard Enterprise Services   January 2006 - June 2011
Black & Veatch  August 1998 - December 2005
Black & Veatch  October 1988 - July 1998
US Army Corps of Engineers  August 1984 - August 1988
US Army Corps of Engineers  June 1977 - July 1984

Education
University of Maryland University College   1985 — 1992
MS, Computer Systems Management

Iowa State University   1972 — 1977
BS, Computer Science

Experience
Logan Networks Plus, LLC   July 2014 - Present
Kaplan University  May 2011 - November 2014
Hewlett-Packard Enterprise Services   October 2009 - July 2014
Hewlett Packard Enterprise Services  October 2009 - June 2012
Electronic Data Systems  August 2005 - October 2009
EDS\RSIS   2002 - 2005
Electronic Data Systems (EDS)   November 1994 - April 2002

Skills
SDLC, Requirements Analysis, PMP, ITIL, Program Management, PMO, Enterprise Architecture, CMMI, SharePoint, Integration, Business Analysis, Disaster Recovery, Systems Analysis, Project Planning, Software Development, Testing, IT Strategy, Cloud Computing, Software Documentation, Change Management, Project Management, Software Project..., Project Delivery, MS Project, Governance, Project Portfolio..., Data Center, Databases, Security, Quality Assurance, Information Technology, Visio, IT Management, IT Service Management

Education
Howard University   2002 — 2008
Masters, Master of Divinity

Strayer University   2000 — 2002
Bachelors of Science, Computer Networking

Strayer University   2000 — 2001
Two Associates of Arts and Sciences, Computer Networking and Computer Information Systems

cyberworks

Experience
Bank of America  December 2013 - Present
TEKsystems  May 2012 - December 2013
Hewlett Packard - Enterprise Services  May 2009 - March 2012
Bank of America  April 2009 - May 2009
Countrywide Financial Corporation  January 1994 - April 2009
Tandon Corporation  1986 - 1994
Wordplex Corporation   January 1983 - June 1986

Skills
Network Engineering, Network Architecture, Network Testing, Cisco, OSPF, RIP, Network Design, Ethernet, Troubleshooting, LAN/WAN, VoIP, TCP/IP, BGP, EIGRP, Routing, HSRP, Switches, Frame Relay, IP Networking, Routers, WAN, MPLS, F5 BigIP, QoS, Network Security, Nortel, Nortel Switches, Nortel Routers, WAAS, Optical WAN, Opnet, LAN-WAN, Cisco Technologies

Education
Los Angeles Pierce College   1980 — 1983
AS, Computer Technology

Reseda High School   1977 — 1979
High School Diploma, Electronics

Experience
Hewlett-Packard Enterprise Services   January 2011 - Present
Hewlett-Packard - HP Software  January 2007 - January 2011
Accenture  October 2004 - December 2006
IBM Global Services  1997 - 2002

Skills
Application Security, Web Application Security, HP, Vulnerability Management, Information Security..., Information Security, Penetration Testing

Education
Western Governors University   2008 — 2008
BS, Information Systems with emphasis on security

Kennesaw State University   2000 — 2006
Information Systems (part time)

DeVry Institute of Technology   1992 — 1994
AS, Electronics

Thetford Academy   1981 — 1987
High School studies

Experience
Hewlett-Packard  June 2015 - Present
Panasonic Corporation  April 2013 - May 2015
SMART Technologies  May 2011 - April 2013
OfficeMax  September 2008 - May 2011
Hewlett Packard  January 2001 - September 2008
Hewlett Packard  1995 - 2001
Hewlett Packard Enterprise Services  1988 - 1995

Skills
Solution Selling, Channel Partners, Account Management, Direct Sales, Channel, Sales Process, Selling, Strategic Partnerships, Sales Management, Sales Presentations, SaaS, Cold Calling, Enterprise Software, Key Account Management, New Business Development, B2B, Product Marketing, Sales Operations, Customer Retention, Sales, Salesforce.com, Lead Generation, Data Center, Cross-functional Team..., Telepresence, Lync Meeting Room..., Unified Communications, Integration, Audio Conferencing, Storage, Cloud Applications, Business Development, Channel Sales, Cloud Computing, Complex Sales, Go-to-market Strategy, Leadership, Managed Services, Management, Partner Management, Professional Services, Training

Education
Kennesaw State University   1978 — 1982
Bachelor of Science (BS), Marketing/Management

Experience
Fiserv  January 2013 - Present
Hewlett Packard - Enterprise Services,  September 2008 - August 2012
Electronic Data Systems  2005 - 2008
Electronic Data Systems  2002 - 2005
Electronic Data Systems  2000 - 2002
Electronic Data Systems  1998 - 2000
Electronic Data Systems  1994 - 1998
Louisiana State University  1992 - 1994

Skills
Customer Service, Data Center, Disaster Recovery, Government, Key Account Management, Kanban, Key Account Development, Leadership, Microsoft Office, Non-profits, Outsourcing, Community Outreach, IT Operations, Problem Solving, Strategic Planning, PMP, Quality Assurance, Quality Management, R&D, SOA, SDLC, ITIL Certified, IT Project & Program..., Cloud Computing, Security Clearance, Software Development, Business Process..., Business Development, IT Infrastructure..., Applications Software..., Applications..., IT operations, Cross-functional Team..., SAP R/3, Manufacturing, Global Delivery, Global Operations

Education
Louisiana State University
Doctor of Philosophy (Ph.D.), Engineering Science

Lousiana State University
Master of Science (M.S.), System Science

Mysore University
Bachelor of Science (BS), Mechanical Engineering

Experience
Hewlett-Packard  December 2011 - Present
Hewlett Packard Enterprise Services  October 2008 - January 2012
EDS, an HP Company  September 2007 - October 2008
Saber Government Solutions   September 2006 - August 2007
Covansys (A CSC Company)   January 1998 - September 2006
TCS  1992 - 1998

Skills
Business Intelligence, Testing, Business Analysis, Business Process, Cross-functional Team..., Leadership, Integration, Project Management, Solution Architecture, Strategy, Vendor Management, SDLC, Software Project..., PMO, IT Strategy, PMP, Strategic Planning, Global Delivery, Enterprise Architecture, Requirements Gathering, Management, CRM, Proposal Writing, Pre-sales, Requirements Analysis, Business Requirements, Business Process..., Project Portfolio..., Analysis

Education
University of Mumbai   1988 — 1991
MCA, Computer Science

Gujarat University   1984 — 1988
Bachelors, Electronics

Experience
Hewlett-Packard Enterprise Services   August 2012 - Present
EDS  November 2006 - July 2008
Kraft Foods  September 2005 - October 2006
Kraft Foods  June 2003 - September 2005
Spherion  September 1997 - May 2001
DuPont / Crosfield   1987 - 1992
Faps, Inc.   October 1986 - June 1987
Union Photo   1986 - 1987

Skills
IT Management, Service Delivery, Vendor Management, Project Portfolio..., IT Operations, IT Service Management, ITIL, Disaster Recovery, IT Strategy, Management, HP, Program Management, IT Outsourcing, Project Management, Cross-functional Team..., Process Improvement, Business Process..., Team Leadership, Troubleshooting, Integration, Business Analysis, Pre-sales, Outsourcing, PMO, Business Process, Enterprise Architecture, Cloud Computing, ERP, Business Intelligence, CRM, Information Technology, Sla, Project Delivery, Requirements Analysis, Enterprise Software, Solution Architecture, Change Management, Governance, Service Management, Software Project..., Incident Management

Education
Kean University   1979 — 1996
BS, Computer Science

Sao Silvestre Elementary (Bunheiro)   1968 — 1972
Elementary School, Graduated

Experience
Hewlett Packard Enterprise Services  November 2010 - Present
ACC, Inc.   January 2003 - November 2010
Alliance for Multispecialty Research, LLC   1998 - 2001
ClinTrials Research, Inc  1996 - 1998
Vanderbilt University Medical Center  1993 - 1996

Skills
SDLC, PMP, Program Management, Business Analysis, Project Management, Process Improvement, Vendor Management, PMO, Visio, Change Management, Software Project..., Contract Negotiation, Contract Management, Software Cost Estimation, Operations Management, Project Portfolio..., Budgets, Analysis, Cross-functional Team..., Team Leadership, Project Delivery, Project Planning, Integration, Leadership, Management Consulting, Business Process..., IT Management, IT Strategy, Quality Assurance, Strategy, Business Process, Management, Service Delivery, Software Documentation, Requirements Analysis, Team Building, Resource Management, MS Project, Networking, SharePoint, IT Service Management, Requirements Gathering, Risk Management

Education
Project Management Institute   2010 — 2010
PMP, Certified Project Management Professional

Lipscomb University   1995 — 1995

Vanderbilt University   1986 — 1990
BA, English

Experience
Hewlett-Packard  March 2014 - Present
Hewlett Packard Enterprise Services  January 2011 - February 2014
Hewlett-Packard  March 2009 - December 2010
Hewlett-Packard  May 1995 - March 2009
EDS  June 1999 - June 2002
EDS  May 1995 - June 1997
Smith Corona  May 1992 - October 1994

Skills
PMP, Requirements Gathering, Problem Management, Call Center, ITIL, User Acceptance Testing, Workshop Facilitation, Change Management, Process Improvement, IT Service Management, Program Management, Strategy, Service Management, Management, Project Management, Service Delivery, IT Outsourcing, PMO, Leadership, Testing, Project Planning, Telecommunications, Project Delivery, Project Portfolio..., Outsourcing, Vendor Management, IT Management, IT Strategy, Team Management, Business Process, SDLC, Software Documentation, Integration, Software Project..., Resource Management, Data Center, Business Process..., IT Operations, Requirements Analysis, Business Analysis, HP, Disaster Recovery, MS Project

Education
Ithaca College   1988 — 1992
Bachelor of Science, English, Drama, Music, Communication

Cobleskill High School   1986 — 1988
Regents, Honors/Regents High School

Saranac Lake High School   1986 — 1988
Regents, Honors/Regents High School

Experience
Symantec  February 2015 - Present
Hewlett Packard Enterprise Services  June 2014 - January 2015
Hewlett Packard Enterprise Services  May 2013 - June 2014

Skills
Windows 7, Computer Hardware, Laptops, Information Security, Computer Security, FTK, Information Technology, CISSP, Network Security

Education
Infosec Community, George Mason University

George Mason University   2010 — 2014
Applied Information Technology B.S., Cyber Security, Senior

Experience
Ally Financial Inc.  July 2013 - Present
EDS, an HP company  August 2006 - Present
Hewlett Packard Enterprise Services  August 2006 - June 2013
Talk America  April 2006 - August 2006
LDMI/Talk America  January 2003 - April 2006
UUNET  2000 - 2004
UUNET / WorldCom  February 2001 - January 2003
UUNET / WorldCom  March 2000 - February 2001
AJM Professionals   May 1999 - March 2000
Harbinger Corp   June 1998 - May 1999

Education
Lawrence Technological University
for the Bachelors Degree, Electrical Engineering

Experience
Crystal Equation Corporation  August 2015 - Present
Wipro  June 2014 - June 2015
HireGenics, Inc.   July 2013 - June 2014
Equity Staffing Group  January 2013 - June 2013
The Epitec Group  June 2012 - December 2012
Hewlett-Packard Enterprise Services   September 2010 - June 2012
HP Enterprise Services  September 2005 - September 2010
Spherion  September 2000 - September 2005

Skills
Cisco Call Manager, Nortel, Active Directory, Databases, Order Management, NOC, Customer Service, Aruba Networks, Cisco Unity Voicemail, Communications Solutions, Cisco VoIP, Networking, Troubleshooting, Microsoft Office, CRM, VoIP, Cisco Technologies, Information Technology

Education
Long Island University, Brooklyn Campus   1986 — 1988
Master of Science (MS), Athletic Training/Trainer

State University of New York College at Oneonta   1978 — 1982
Bachelor of Arts (B.A.), European History

Experience
Hewlett-Packard Enterprise Services   July 2013 - April 2015
HP Enterprise Services  October 2011 - June 2013
HP Enterprise Services  May 2008 - January 2012
Tom Jones Pharmacy   January 2002 - August 2005
Nortel  June 1984 - September 2001

Skills
Healthcare, Customer Service, HIPAA, Business Analysis, Business Process, Software Documentation, Team Leadership, Leadership, Training, Analysis, Process Improvement, Requirements Analysis, Service Delivery, Requirements Gathering, Testing, Project Management, Change Management, Business Requirements, SharePoint, SDLC, Medicaid, Quality Assurance, Business Process..., Access, Outsourcing, MS Project, Management, Team Building, Medicare, Data Analysis, Healthcare Information..., System Testing, IT Management, Business Intelligence, Durable Medical..., Integration, Information Technology, Systems Analysis, IT Strategy, Project Portfolio..., Iso 9000, Visio, Management Consulting, IT Service Management

Education
Wake Technical Community College   2015 — 2015
Pharmacy Technician/Assistant

Wake Technical Community College   2013 — 2013
Certificate, Career in Medical Coding ICD 10

Johnston Community College   2009 — 2009
Bioworks Certificate, Bio Works Certification

North Carolina Wesleyan College   1995 — 2000
Buisiness Admin/Computer Technology

Wake Technical Community College   1990 — 1994
ASS, Business Computer Programming

Wake Technical Community College   1981 — 1982
Diploma, Electronic Servicing

Experience
Hewlett-Packard Enterprise Services   June 2014 - Present
Hewlett-Packard  2005 - Present

Skills
Requirements Analysis, Software Documentation, SDLC, SharePoint, Training, Business Analysis, Proposal Writing, Proposal Preparation, Process Improvement, Proposal Management

Education
Long Island University, C.W. Post Campus   1966 — 1971
B.A., Philosophy major, English minor

Experience
Hewlett-Packard Enterprise Services   March 1998 - Present
Hewlett-Packard  1998 - Present
HP Enterprise Services  1998 - 2010
EDS, an HP Company  1998 - 2010

Skills
Outsourcing, Vendor Management, IT Outsourcing, Service Delivery, Sla, Data Center, Management, SAP, Telecommunications, Procurement, Process Improvement, Leadership, IT Service Management, Technical Support, HP, E-procurement, Team Leadership, Enterprise Software, ITIL, Service Management, Call Centers, Business Analysis, Business Process..., Business Process

Education
Indiana University Bloomington   1975 — 1979

Experience
Hewlett-Packard Enterprise Services   April 2015 - Present
Hewlett-Packard Enterprise Services   February 2012 - March 2015
AFCEA Cyberspace Symposium   February 2011 - February 2012
Hewlett Packard Enterprise Services  June 2010 - February 2012
United States Air Force  February 2006 - September 2010
NORAD and US Northern Command  August 2008 - May 2010
Syracuse University  2009 - 2009
509 Mission Support Group   July 2006 - July 2008
CJTF - Horn of Africa   May 2005 - May 2006
18th Communications Squadron   February 2002 - July 2003

Skills
Government, Proposal Writing, ITIL, Networking, Logistics, Functional Requirements, Budgets, Human Resources, Business Intelligence, Procurement, Research, Strategy, Finance, Ministry Of Defence, DoD, Management, Information Technology, Program Management, Security+, Leadership, Air Force, Computer Security, Information Assurance, Military, Defense, Project Management, PMP, Security Clearance, Government Contracting, Security, Integration, Process Improvement, Systems Engineering, Command, Information Security, Organizational..., Aerospace, Policy, Leadership Development, Vulnerability Assessment, Communication, Enterprise Architecture, Requirements Analysis, Analysis, Operational Planning, Strategic Planning, Information Security..., Top Secret, IT Management, Emergency Management

Education
Syracuse University   2009 — 2009
National Security Studies Fellowship

Information Resources Management College, National Defense University   2004 — 2006
Chief Information Officer Certificate

Industrial College of the Armed Forces   2003 — 2004
MS, National Resource Strategy; Information Strategies Concentration Program

Air War College   2000 — 2001
Military Arts and Sciences

Air Command and Staff College   1997 — 1998
Military Arts and Sciences

Squadron Officers' School   1992 — 1992
Military Arts and Sciences

Golden Gate University   1990 — 1991
MBA, Information Systems

Lock Haven University of Pennsylvania   1979 — 1983
BS, Computer Science

Experience
Hewlett Packard Enterprise Services  April 2015 - Present
Hewlett-Packard Enterprise Services   June 2014 - March 2015
Kalamazoo College  September 2013 - June 2014
Creative Dining  July 2013 - June 2014
Kalamazoo College  September 2013 - November 2013
Best In Spain   June 2013 - August 2013
BIGGBY COFFEE  May 2011 - June 2013
Treetops Resort  June 2011 - January 2013
Communities In Schools of Kalamazoo  January 2011 - March 2011
Garland Lodge & Resort  May 2008 - August 2010

Skills
Spanish, Marketing, Leadership, Facebook, Public Speaking, Critical Thinking, Blogging, Editing, Teamwork, Hospitality, Food & Beverage, Time Management, Social Networking, Microsoft Office, Fundraising, Microsoft Word, PowerPoint, Microsoft Excel, Project Management, Social Media

Education
Kalamazoo College   2010 — 2014
Bachelor of Arts (BA), Business/Psychology

Universidad Antonio de Nebrija   2012 — 2012
Spanish/Spanish Culture

Johannesburg-Lewiston High School   2006 — 2010
3.85 GPA

Experience
General Motors  March 2013 - Present
Hewlett-Packard Enterprise Services   November 2006 - March 2013
EDS Group  July 2001 - November 2006
SkyTech Enterprises, Inc.   January 1994 - January 1999

Skills
CCNA, MCSE, CCA, A+ Certified, ITIL Certified

Education
Henry Ford Community College   1993 — 1997
Associate's degree, Electrical and Electronics Engineering

Experience
Hewlett-Packard Enterprise Services   April 1991 - Present

Education
Center Grove High School

Indiana University Bloomington

Experience
Fannie Mae  March 2014 - Present
Hewlett-Packard Enterprise Services   February 2011 - September 2013
Department of Justice  March 2010 - March 2011
National Education Foundation  April 2009 - August 2010
Noblis  August 2009 - December 2009
International Franchise Association  October 2006 - November 2008
FranPR   November 2006 - January 2007

Skills
Adobe Creative Suite, Web Design, Flash, CSS, HTML, Illustrator, Logo Design, XHTML, Graphics, Front-end, jQuery, Layout, Dreamweaver, Usability Testing, Creative Direction, Web Development, User Interface Design, User Interface, Typography, Multimedia, Posters, Social Media

Education
Philadelphia University   2004 — 2006
Master’s Degree, Digital Design

James Madison University   1998 — 2002
Industrial Design, Design

Our Lady of Good Counsel High School

Experience
Bank of America  May 2014 - Present
Hewlett-Packard  September 2013 - May 2014
Hewlett-Packard Enterprise Services   November 2008 - September 2013
Electronic Data Systems  October 2003 - October 2008
Veranet Solutions   April 2002 - October 2003
PSINet  1997 - 2002
MCI  February 1995 - April 1997
ANS  1997 - 1997

Skills
Routers, Cisco Technologies, DNS, Firewalls, HP, VPN, Network Design, TCP/IP, Network Security, Servers, BGP, Network Administration, Switches, Cisco Routers, Data Center, Networking, Cisco IOS, EIGRP

Education
State University of New York Institute of Technology at Utica/Rome   1992 — 1994

Hudson Valley Community College   1990 — 1992
A.S, Telecommunications Mgmt

Hoosick falls Central

Experience
Insight Global  2015 - Present
Coraid  November 2014 - January 2015
Unisource Worldwide, Inc.   November 2013 - October 2014
Optomi  June 2013 - November 2013
EMC  May 2012 - May 2013
McKesson Provider Technologies  February 2012 - April 2012
Palmetto Health  October 2011 - December 2011
Boy Scouts of America  2011 - 2011
Winder Community Theatre   2011 - 2011
Hewlett-Packard Enterprise Services   July 2000 - September 2010

Skills
Disaster Recovery, Solaris, Unix, HP-UX, Servers, System Administration, HP, High Availability, Databases, Shell Scripting, Operating Systems, Troubleshooting, Storage, Hardware, NAS, Networking, Linux, System Deployment, ITIL, Red Hat Linux, Virtualization, Project Management, Cluster, LVM, Performance Tuning, Software Documentation, Storage Area Networks, SAN, Data Center, Infrastructure, RHEL, Visio, HP Openview, Unix Shell Scripting, HP Data Protector, Software, RedHat, HPUX 11i, VMware ESX, Testing, Enterprise Software, Unix Administration, Documentation, vPars, Ignite-UX, Sudo, Netbackup, NetBackup

Education
LaGrange College
B.S. in Computer Science and B.A. in Chemistry, Computer Science and Chemistry

Young Harris College
Associate of Science (A.S.), Science

Experience
Toastmasters International  April 2013 - Present
HP Enterprise Services  December 2011 - Present
St Thomas a Becket Catholic Church   2006 - 2014
Hewlett Packard Enterprise Services  May 2010 - February 2012
Hewlett-Packard Enterprise Services   2007 - August 2010
itSMF NCA LIG   2006 - 2008
ITECH Consulting Group, Inc.   2002 - 2007
CASEtech, Inc.   2001 - 2002
Nortel  2000 - 2001
Dimension Enterprises, Inc.   1998 - 2000

Skills
ITIL, Program Management, IT Service Management, ISO 20000, PMP, Analysis, Service Management, Requirements Analysis, Integration, Business Management, Solution Architecture, Professional Services, Business Analysis, Cloud Computing, Management, IT Strategy, Enterprise Architecture, Leadership, Data Center, Networking, Cisco Technologies, Strategy, IT Operations, Disaster Recovery, Security, HP, IT Management, Service Delivery

Education
George Mason University   1997 — 2006
MS

National Louis University   1994 — 1995
BS

Northern Virginia Community College
AAS

Experience
Hewlett-Packard Enterprise Services   July 2011 - May 2015
Anthem (National Government Services)   November 2009 - December 2010
Anthem (National Government Services)   November 2008 - June 2010
Midwest ISO  March 2008 - August 2008
Anthem  August 2006 - October 2007
Anthem (National Government Services)   December 2000 - August 2006
IBM Global Services  1999 - 1999
AT & T (Bell South Mobility)   1995 - 1997
Computer Business Services, Inc.   1995 - 1997
Zacson Corporation - IBM Indianapolis   1992 - 1995

Skills
Process Improvement, Cross-functional Team..., Leadership, Training, Call Centers, Strategy, Change Management, CRM, Employee Training, Coaching, Budgets, Forecasting, Insurance, Business Strategy, Medicare, Health Insurance, Vendor Management, Personnel Management, HIPAA, Business Analysis, Strategic Planning, Project Management, Claim, Medicaid, Healthcare, Healthcare Information..., Managerial Finance, Recruiting, Workforce Management, Team Leadership, Business Process..., Operations Management, Team Building, Leadership Development, Business Process, Performance Improvement, Team Management, Call Center, Customer Service, Management, Microsoft Excel, Program Management, Quality Assurance, SDLC, Integration

Education
Butler University - College of Business Administration   1981 — 1985
BS

Indiana University - Kelley School of Business

Experience
Hewlett-Packard Enterprise Services   October 2010 - March 2011
Arid Technologies   May 2009 - October 2010
Accenture  September 2007 - April 2009
Hewitt  July 2006 - September 2007
US Cellular  January 1994 - May 2005

Skills
SDLC, Vendor Management, Business Process..., Business Analysis, CRM, Project Management, Program Management, Leadership, Process Improvement, Strategy

Education
University of Wisconsin-Madison   2001 — 2003
Masters Certificate - Project Management (PMP)

Penn State University   1990 — 1992
MBA

La Salle University - School of Business Administration   1981 — 1985
BS

Camden Catholic High School   1977 — 1981
HS Diploma

Experience
Scanlon Enterprises, LLC   August 2012 - Present
Rose Property Group, L.L.C.   June 2011 - September 2012
Brooksource  November 2010 - June 2011
Hewlett Packard Enterprise Services  May 2010 - November 2010
Universal Music  November 2006 - May 2010
Ref4Indy   2003 - 2010
Universal Music Group  October 2000 - October 2006
United States Marine Corps  October 1997 - September 2000

Skills
Microsoft SQL Server, ASP.NET, Software Development, VB.NET, SQL, .NET, Visual Basic, Web Services, COBOL, Database Design, AJAX, JCL, VBScript, Web Development, Web Applications, Leadership, XML, Windows Server, IIS, Visual Studio, System Administration, Business Intelligence, TFS, SDLC, HTML, MySQL, PL/SQL, Windows, ASP.NET AJAX, Active Directory, Mainframe, SSIS, McKesson Paragon, CPSI, Siemens Soarian

Education
Indiana University-Purdue University at Indianapolis   2004 — 2006
BS, Computer & Information Technology: Web Development

Purdue University   1995 — 1996

Experience
Genesis 10  March 2014 - Present
Hewlett Packard Enterprise Services  November 2009 - February 2014
EDS, an HP Company  March 2003 - October 2009
Bank of America  September 1998 - February 2003

Skills
Program Management, Integration, PMO, VoIP, PMP, Project Portfolio..., Telecommunications, Vendor Management, Business Analysis, SDLC, Requirements Analysis, SharePoint, Project Management, Cloud Computing, Disaster Recovery, Cisco Technologies, Data Center, Networking, Process Improvement, Business Process..., Resource Management, Business Process, MS Project, System Deployment, IT Strategy, IT Management, Software Project..., IT Service Management, Change Management, Outsourcing, ITIL

Education
Georgia State University - J. Mack Robinson College of Business   1998 — 2001
Master of Business Administration (MBA), Information Technology

Valdosta State University
Bachelor of Business Administration (BBA), Accounting

Experience
HP Software  May 2013 - Present
HP Software  November 2012 - April 2013
Hewlett-Packard Enterprise Services   November 2010 - October 2012
HP Software  July 2008 - October 2012
TOWER Software  2007 - 2008
TOWER Software  2005 - 2007

Skills
Enterprise Software, HP, Integration, Pre-sales, Go-to-market Strategy, Cross-functional Team..., Document Management, Salesforce.com, CRM, Management, Disaster Recovery, Sales Enablement, Enterprise Content..., Storage Virtualization, Leadership, Solution Selling, Requirements Analysis, Project Management, Cloud Computing, Strategy, IT Strategy, Data Center, IT Service Management, Storage Area Networks, Enterprise Architecture, Virtualization, Team Building, Sales Operations, Business Development, Selling

Education
Gordon College   1970 — 1974
Physics

Experience
The TriZetto Group  April 2012 - Present
Hewlett-Packard, Enterprise Services  May 2004 - April 2012

Skills
SDLC, Enterprise Architecture, Integration, PMP, Software Project..., Business Analysis, Requirements Analysis, Healthcare, Program Management, IT Strategy, PMO, Project Portfolio..., Vendor Management, Visio, Business Process..., Requirements Gathering, Service Delivery, Product Management, Healthcare Information..., Business Requirements, Process Improvement, Business Intelligence, Software Development, Testing, Solution Architecture, Agile Methodologies, Business Process, Resource Management, IT Management, SharePoint, MS Project, SOA, Strategy, CRM, Team Leadership, Management, Enterprise Software

Education
Shippensburg University of Pennsylvania   1992 — 1995
BS, Computer Science, 3.83 GPA

Harrisburg Area Community College   1990 — 1992
Associate of Arts (AA), Mathematics Education

Experience
Endocrine Society  October 2010 - Present
Hewlett Packard Enterprise Services  October 2009 - October 2010
National Association of Chain Drug Stores - NACDS  1995 - 2009
Miller & Chevalier  1995 - 1995
Wiley Rein LLP  1989 - 1995

Skills
Data Center, Strategic Planning, Program Management, Team Management, Policy Analysis, Management, Strategic Communications, Security, Networking, Integration, Disaster Recovery, Project Management, Enterprise Software, Information Technology

Education
Stephen Poston   2007 — 2008

University of Phoenix   2006 — 2007
MS, Information Technology

James Madison University   1982 — 1986
BS, Political Science

Experience
Molina Healthcare  May 2015 - Present
Hewlett-Packard Enterprise Services   May 2009 - Present
McKesson Provider Technologies  November 2007 - May 2009
Comcast  March 2007 - November 2007
Capario  August 2004 - March 2007

Skills
HIPAA, Software Documentation, EDI, Healthcare Information..., Visio, SharePoint, Process Improvement, SQL, Healthcare, HL7, SDLC, MS Project, Data Mapping, Systems Analysis, FTP, Secondary Education, English Literature, Troubleshooting, Technical Support, Data Analysis, Program Management, Customer Service, Business Analysis

Education
University of Phoenix   2009 — 2012
Master of Arts (M.A.), Education, 3.8

Clayton State University   2002 — 2004
Bachelor of Arts (B.A.), Communications and Media Studies

Georgia Southern University   2000 — 2002
Bachelor of Arts (B.A.), Communications

Experience
Hewlett-Packard Enterprise Services   May 2011 - Present
Hewlett-Packard Enterprise Services   June 2008 - April 2011
Hewlett-Packard  November 1995 - June 2008

Skills
IT Service Management, ITIL, IT Strategy, Service Delivery, Service Management, HP, SAP Basis, Windows Server, SAP R/3, IT Management, IT Outsourcing, Cloud Computing, HP-UX, Outsourcing, Incident Management, Enterprise Architecture, Data Center, IT Operations, Infrastructure, Disaster Recovery, SAP ERP

Education
Helsingin kauppakorkeakoulu   1980 — 1989
M.Sc., Economics

Experience
Hewlett-Packard Enterprise Services   March 1982 - Present

Education
Illinois Institute of Technology
BS, Math and Computer Science

Experience
Digital Intelligence Systems  August 2009 - Present
Hewlett Packard Enterprise Services  1994 - Present
Electronic Data Systems  June 1994 - March 2009

Education
Sienna Heights University   2007 — 2009
Bachelor, Science

Henry Ford Community College   1981 — 1986
Associate, Computer Information Systems

Experience
Focus Learning Academy North   August 2013 - Present
Hands on Central Ohio   September 2012 - March 2013
English Language School  August 2011 - December 2012
Vineyard Community Center  January 2011 - February 2012
Hewlett-Packard Enterprise Services   May 2010 - September 2011
Comfort Inn & Suites, Nanuet, NY   2009 - 2010
International Foundation of Education and Self-Help   September 2008 - April 2009
McGraw-Hill  March 2008 - August 2008
SMART Technologies  December 2006 - March 2008
Columbus State Community College  July 2005 - June 2006

Skills
Presentation Skills, Interactive Technology, Customer Service, Teaching English as a..., Teacher Training, Hands on Training

Education
The American TESOL Institute   2008 — 2008
TESOL Certificate, Teaching English to Speakers of Other Languages

The Ohio State University   1991 — 1993
M.A., African American Studies

Howard University   1979 — 1983
B.A., African American Studies

Evander Childs H.S.   1976 — 1979
H.S. Diploma, Drama

Olinville JHS 113

Experience
Bank of America  September 2013 - Present
Delhaize Group  July 2011 - September 2013
Hewlett-Packard Enterprise Services   November 2010 - September 2011
HP Enterprise Services  July 2008 - November 2010
Ticor Title Company  February 2005 - January 2008
Investors Title Company  September 2004 - February 2005
Investors Title Company  August 2003 - September 2004

Skills
Cisco Technologies, Storage, IT Operations, ITIL, Data Center, Networking, BMC Remedy, Active Directory, Windows Server, Servers, Service Delivery, Security, Incident Management, Troubleshooting, Firewalls, Hardware, Help Desk Support, Switches, Routers, Windows, Management, Mainframe, IT Outsourcing, HP, Marketing, Sla, Vendor Management, Computer Hardware, Microsoft Word, System Administration, Sales, Wireless, Real Estate, Disaster Recovery, Change Management, Customer Service, Problem Solving, Microsoft Excel, Microsoft Office, XP

Education
Lenoir-Rhyne University   1999 — 2002
Bachelor of Arts, Sports Management/Business Management

Experience
Hewlett-Packard Enterprise Services   May 2015 - Present
Hewlett-Packard Enterprise Services   December 2013 - Present
Hewlett-Packard Enterprise Services   January 2011 - March 2014
Hewlett-Packard Enterprise Services   May 2010 - January 2011
Hewlett-Packard Enterprise Services   June 2006 - May 2010
Hewlett-Packard Enterprise Services   June 2001 - April 2006

Skills
Requirements Analysis, Project Management, SharePoint, Business Analysis, Integration, Eclipse, Release Management, SDLC, Enterprise Architecture

Education
George Mason University   1987 — 1990
Bachelor of Arts (B.A.), Anthropology

Experience
Capgemini  December 2013 - Present
IBM Canada Ltd.  July 2012 - August 2013
IBM Canada Ltd.  May 2011 - July 2012
Hewlett Packard Enterprise Services  2006 - 2011
Hewlett-Packard  December 2004 - January 2006

Skills
Service Level Management, IT Service Management, Incident Management, Service Delivery, Problem Management, Sla, Service Management, IT Operations, IT Outsourcing, Service Desk, IT Management, Transition Management, ITIL Certified, ITIL v3 Foundations..., Service Improvement, ITIL Process, Global Delivery, Service Level Agreements, Service Delivery..., Offshoring, Business Continuity, Incident Handling, Change Management, Resource Management, Root Cause Analysis, Disaster Recovery, Technical Support, Business Process..., HP, Business Process, CRM, Information Technology, Outsourcing

Education
Institute for Computer Studies   1998 — 1999
System Administrator - Network Computing, Information Technology

Humber College   1995 — 1998
Advertising and media sales, Advertising

Experience
Westinghouse Electric Company  September 2013 - Present
Westinghouse Electric Company  June 2010 - August 2013
Hewlett Packard Enterprise Services  November 2008 - June 2010
EDS Group  January 2006 - October 2008
Allegheny Energy  March 2005 - December 2005

Skills
PMP, ITIL, Process Improvement, Business Analysis, Business Intelligence, IT Management, MS Project, IT Strategy, Budgets, Information Technology, Service Management, IT Outsourcing, Management, Program Management, Project Portfolio..., Network Security, Business Process..., Operations Management, SDLC, PMO, Data Center, SharePoint, Leadership, Financial Modeling, Project Management, Governance, Financial Analysis, Requirements Analysis, Visio, Integration, Analysis, Security, Disaster Recovery, Windows

Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business   1989 — 1992
Masters, Business

Lehigh University   1980 — 1984
Bachelor of Science (B.S.), Industrial Engineering

Experience
Hewlett-Packard  October 2004 - Present
Hewlett Packard Enterprise Services  October 2004 - October 2009
United States Marine Corps  February 1984 - January 1993

Skills
HP, Servers, Storage, SAN, HP-UX, Storage Area Networks, HP Storage Essentials, 3PAR, Hitachi Storage, Brocade Fibre Switches, HP Service Center, Red Hat Linux, ITIL, Service Desk Management, Desktop Support..., Microsoft Server Support, IBM Server Hardware, VMware, VMware ESX, Hadoop, Big Data, HP Service Manager, Windows Server, Vertica, HP Storage, Dell PowerEdge Servers, Data Center, Disaster Recovery, Hardware, Virtualization, Security, Cloud Computing

Education
Illinois State University   1996 — 2000
Bachelor of Science (B.S.), Communication and Media Studies

Illinois State University   1995 — 2000
Bachelor's degree, Communication and Media Studies

Experience
Hewlett Packard Enterprise Services  Financial AnalystEDSJune 1999 - August 2008
University of Rochester  October 1994 - May 1999

Education
Le Moyne College   1988 — 1992
bachelors, accounting

Experience
Sun Life Financial  March 2015 - Present
Hewlett-Packard  October 2014 - February 2015
Hewlett-Packard  November 2013 - December 2014
Fathuma Consulting Inc   December 2011 - October 2013
Hewlett Packard Enterprise Services  November 2007 - May 2013
Getronics  May 2006 - September 2007
The Flying Drum Ltd.   July 2003 - June 2005
Network Solutions - London Hotet Network   January 2001 - May 2005
CCI Consulting  January 2000 - November 2000
Safeway Canada  September 1998 - September 1999

Skills
Systems Analysis, Relational Databases, Pagemaker, Business Analysis, Requirements Gathering, SharePoint, SDLC, PMO, Requirements Analysis, Business Process, Program Management, Business Requirements, Quality Assurance, E-commerce, Integration, Vendor Management, ITIL, IT Service Management

Education
Hi-tech Institute   2011 — 2011
IIBA Business Analysis, Information Technology

National Institute of Broadcasting   2006 — 2006
Radio and TV Broadcasting, Broadcast Journalism

Toronto College of Technology   2005 — 2006
Certificate in Software Testing with Quality Assurance, Information Technology

Vancouver School Board   2000 — 2000
Certificate in Instructor Training, Education

Langara College   1996 — 2000
Diploma, Computer Information Technology

University of Westminster   1991 — 1992
Certificate, Business & Technology

DP Aides   1988 — 1990
Diploma in Computer Programming, Information Technology, Honors

Experience
Hewlett-Packard Enterprise Services   March 2012 - Present
Teksystems, Inc.   May 2011 - February 2012
United States Marine Corps  July 2006 - April 2011

Skills
Network Administration, Network Security, CCNA, Troubleshooting, Security, Active Directory, Cisco Technologies, Windows Server, DHCP, System Administration, Windows 7, DNS, Microsoft Exchange, Routers, Cisco IOS

Education
Grantham University   2011 — 2015
Computer and Information Systems Security/Information Assurance

Experience
Blanford Household   July 2014 - Present
Hewlett-Packard Enterprise Services   February 1997 - July 2014
Devoe & Raynolds Co.   June 1976 - September 1996
Louisville Board of Education   December 1969 - June 1976

Skills
COBOL Programmer

Education
Jefferson Community College   1971 — 1974
Associate Degrees, Data Processing & Business management ( 2 degrees), 3.6 GPA

Experience
The Panum Group   September 2012 - Present
Hewlett-Packard Enterprise Services   July 2012 - September 2012
Hewlett-Packard Enterprise Services   January 2009 - July 2012
EDS / HP Enterprise Services  April 1985 - January 2009

Skills
Applications Software..., Team Leadership, Requirements Management, Java, ATG Dynamo, C++, SOA, Data Modeling, EDI, XML, SDLC

Education
Loyola University New Orleans
Bachelor of Arts (BA), Philosophy

Experience
IBM Canada (contract)   November 2012 - September 2013
Workplace Safety & Insurance Board (contract)   March 2012 - October 2012
Hewlett Packard Enterprise Services  September 1997 - December 2011
Cybermation Inc.  September 1996 - September 1997
IBM Australia  November 1995 - June 1996
Legent Corporation  June 1994 - August 1995
Computer Associates  April 1989 - April 1994
CADAM Australia Pty Ltd.   April 1984 - February 1989

Skills
MVS, z/OS, TSO, VSAM, IPCS, SMP/E, Omegamon, IBM z/OS Systems..., IBM HLASM Assembler &..., Computer Associates..., REXX, HCD, HMC

Education
Trinity University   1977 — 1979
M.S., Computer Science

University of Nebraska-Lincoln   1975 — 1976
Graduate School, Computer Science

Texas A&M University   1972 — 1974
M.S., Structural Mechanics

Hong Kong Baptist University   1968 — 1972
Bachelor of Science (B.S.), Civil Engineering

Experience
Hewlett Packard Enterprise Services  December 2007 - Present
HP Enterprise Services  December 2007 - November 2012
UPS – Des Moines, Iowa   May 2005 - December 2007
UPS Supply Chain Solutions  April 2002 - December 2007
UPS  January 2003 - May 2005

Skills
ITIL, Outsourcing, IT Service Management, Vendor Management, Transition Management, Incident Management, Program Management, Change Management, IT Operations, IT Outsourcing, Business Process..., Operations Management, Continuous Improvement, Customer Satisfaction

Education
Iowa State University   2001 — 2006
Bachelor's degree

Iowa State University
Bachelors of Liberal Arts and Sciences, Business & Speech Communication

Hawkeye Community College
Associate of Arts, Business Administration

South Winneshiek

Experience
Wells Fargo  August 2012 - Present
Hewlett-Packard Enterprise Services   June 2011 - August 2012
AAA Arizona  July 2006 - November 2008
Morgan Stanley  September 2001 - July 2006

Skills
Project Management, ITIL, Vendor Management, IT Service Management, Management, Program Management, Service Delivery, Business Analysis, Risk Management, Change Management, Process Improvement, IT Strategy, PMO, PMP, SDLC, Inventory Accuracy, Customer Support, Microsoft Excel, Vendor Managed Inventory, Requirements Analysis

Education
Ira A. Fulton Schools of Engineering at Arizona State University   2001 — 2006

Experience
Hewlett-Packard Enterprise Services   June 2012 - Present
EDS  November 1987 - August 2008

Skills
Have 30 years..., SDLC, ITIL, Business Analysis, Requirements Analysis, Quality Assurance, Disaster Recovery, IT Service Management, Requirements Gathering, Troubleshooting, PMP, Data Center, IT Management, Integration, Visio, PMO, Security, Service Delivery, IT Operations, SharePoint

Education
John F. Kennedy University   1977 — 1978
no degree, Graduate work in Psychology

University of Wyoming, Laramie, Wyoming   1966 — 1968
no degree, Graduate work in Psychology and almost 2nd degree in Math Education

Stetson University, DeLand (25 miles west of Daytona Beach), Florida   1962 — 1966
Bachelor of Arts (B.A.), Psychology with minor in Math Education

Experience
Hewlett-Packard Enterprise Services   March 2009 - Present
kids ink daycare   January 2007 - March 2009

Skills
Fax, Words Into Type, Scan, Microsoft Excel, Microsoft Office, Microsoft Word, Adjusters, Customer Service, Customer Satisfaction, Healthcare, Claims Resolution, Claims Handling, Call Center, Filing

Education
Rose State College   2011 — 2013
Associate of Arts and Sciences (AAS), paralegal

Langston University   2006 — 2007
Associate's degree, basics