Capital Blue Cross
Industry: Company
DescriptionHeadquarters: Harrisburg, Pennsylvania, United States Founded: 1937 Subsidiaries: Capital Advantage Insurance Company,
Capital Blue Cross List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Capital Blue Cross. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Capital Blue Cross Salaries. You can even request information on how much does Capital Blue Cross pay if you want to. Learn about salaries, pros and cons of working for Capital Blue Cross directly from the past employees.
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Capital Blue Cross Employees
Penn State Milton S. Hershey Medical Center December 2014 - August 2015
Express Scripts August 2014 - October 2014
Select Medical April 2014 - July 2014
KeyMed Partners February 2014 - February 2014
Penn State Milton S. Hershey Medical Center October 2013 - October 2013
SODEXO; Montgomery Regional Hospital February 2009 - September 2009
Capital Blue Cross December 2008 - January 2009
WyoTech Institute May 2007 - October 2007
Right 2 Hire April 2007 - October 2007
Skills
Office Administration, Healthcare Management, CPC-A, Sales, Cashiering, Data Entry, Computers, medical administration, CPC National, ICD-9, ICD-10, HCPCS, medical coding, Medical Transcription, costomer service, HIPAA, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Medical Billing, Time Management, Medical Coding, Invoicing, CPT, Revenue Cycle Management, Customer Service
Education
Edinboro University of Pennsylvania 2001 — 2002
Bachelor of Fine Arts, Computer Animation
Edinboro University of Pennsylvania 2000 — 2002
BFA, Computer Animation
HACC, Central Pennsylvania's Community College 1999 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
homeschool 1994 — 1998
High School, College Prepatory
Geneia 2014 - Present
Saint Joseph's University April 2011 - Present
Geneia, A wholly owned subsidiary of Capital BlueCross November 2005 - January 2014
Capital Blue Cross November 2005 - May 2011
Capital BlueCross November 2005 - April 2009
Ernst & Young September 2004 - April 2005
Unisys 2002 - 2004
Intellimark 2002 - 2003
Pipeline Interactive 2001 - 2002
Good Samaritan Hospital 1997 - 2001
Skills
Process Improvement, Leadership, Healthcare, Strategic Planning, Program Management, Strategy, Change Management, Project Management, Data Analysis, Six Sigma, HIPAA, Management, Healthcare Informatics, Informatics, Business Development, E-Learning, Business Process..., Analytics, Knowledge Management, Key Performance..., New Business Development, Network Security, Quality Management, Process Simulation, Healthcare Information..., Risk Management, Healthcare Management, Process Development, Strategy Development, Organizational..., Leadership Development, Business Analysis, Managed Care, Operations Management, Healthcare Consulting, Writing, Health Care Reform, Curriculum Design, Healthcare improvement, Health Insurance, Lean Tools, Health Care Systems, Population Health, Marketing, Utilization Management, Team Leadership, Systems Thinking, Leading Change, Health Policy, Business Strategy
Education
The George Washington University 2011 — 2014
MSHS, Clinical Management and Leadership
NCQA
PCMH 2014 Standards
coursera
Villanova University 2009 — 2010
Lean Six Sigma Sensei, Lean/Six Sigma
Lebanon Valley College 2000 — 2003
MBA, Business Administration and Management, General
Alvernia College 1989 — 1991
BA, Business Managment
Penn State University
Doctor of Education (Ed.D.) (Candidate), Adult Education in Healthcare
Capital BlueCross August 2013 - Present
Capital Blue Cross July 2012 - August 2013
Capital BlueCross September 2009 - July 2012
Capital BlueCross April 2007 - September 2008
Capital BlueCross November 2005 - April 2007
Creative Graphics, Inc. March 1994 - November 2005
Skills
Graphic Design, Marketing Communications, Direct Mail, Advertising, Creative Direction, Variable Data Printing, Print On Demand, Offset Printing, Digital Printing, Typesetting, Email Marketing
Education
Kutztown University of Pennsylvania 1989 — 1993
Bachelor of Science (BS), Business Administration/Marketing
Buckinghamshire Chilterns University College 1993 — 1993
International Business
Northampton Area School District January 2006 - Present
Protect Alarms August 2005 - January 2006
Capital Blue Cross 2002 - 2005
ABX Diagnostic 1980 - 2000
Education
DeSales University 2000 — 2001
BS, Management of Information Technology, Information Technology Project Management
Lincoln Technical Institute-Allentown 1978 — 1980
Associate's degree, Electronics Technology
Westfalia Technologies, Inc. May 2013 - Present
Capital Blue Cross November 2012 - May 2013
Millersville University January 2011 - May 2011
Skills
C#, Java, C++, .NET, Android Development, SharePoint, MySQL, jQuery, Object Oriented Design, HTML 5, CSS, JavaScript, PHP, HTML, phpMyAdmin, Qt, Windows 7, Linux, Ubuntu, Procedural Development, Unobtrusive Javascript, Oracle, Microsoft SQL Server
Education
Capital College, Pennsylvania State University 2012 — 2015
Computer Science, ~3.5 GPA
Millersville University of Pennsylvania 2011 — 2012
Computer Science, 3.58 GPA
Northeastern High School 2007 — 2011
Exit Realty Capital Area August 2014 - Present
Capital Blue Cross September 2012 - April 2014
Metro Bank March 2006 - September 2012
Bank of America February 2002 - March 2006
Skills
Banking, Finance, Analysis, Customer Service, Credit, Loans, Commercial Banking, Cash Management, Mortgage Lending, Accounting, Consumer Lending, Management, Financial Analysis, Team Leadership, Insurance, Sales, Coaching, Leadership, Team Building, Retail Banking, Training, New Business Development, Marketing Strategy, Microsoft Office, Strategy, Public Speaking, Marketing, Strategic Planning, Event Planning
Education
Ashford University 2009 — 2011
MBA, Finance
Ashford University 2008 — 2009
Bachelors, Organizational Management
University of Central Florida 1996 — 1997
General Business Courses, Business Administration and Management, General
Valencia College 1994 — 1996
AA, General
Pennsylvania Department of Education November 2013 - Present
Celerity August 2013 - November 2013
Pennsylvania Department of Health June 2011 - August 2013
Capital Blue Cross August 2001 - June 2011
Skills
Project Management, Requirements Gathering, Requirements Management, Software Project..., Software Testing Life..., Full SDLC, Project Coordination, Supervisory Skills, Supervisory Experience, Human Resources, Business Analysis, Process Improvement, Desktop Application..., Stakeholder Management, Public Speaking, Public Health, Health Insurance, Healthcare Information..., Health Information..., Disaster Recovery, FTP, Risk Assessment, State Government, SharePoint, MS Project, Requirements Analysis, Testing, Quality Assurance, Change Management, Program Management, Management, Training, SDLC, Business Process..., Visio, PMP, Software Documentation, IT Management, Vendor Management, Business Process, IT Strategy, Agile Methodologies, Agile Project Management, Business Requirements, Databases, Analysis
Education
Colorado Technical University-Online 2005 — 2006
Bachelor of Science (B.S.), Business Administration, Management and Operations
Harrisburg Area Community College
Associate of Arts (A.A.), Business Administration and Management, General
Lehigh Valley Diagnostic Imaging March 2012 - Present
LVNH Muhlenberg June 2011 - Present
PenTeleData May 2008 - July 2011
Capital Blue Cross November 1990 - October 1997
Skills
Microsoft Office, Computer Proficiency, Medical Terminology, Clerical Skills, Appointment Scheduling, Human Resources, Payroll, Industrial Organization, Social Psychology, Business Planning, Employee Relations, Time Management, Organizational Behavior, Organization &..., Medical Records, Medical Coding, Front Office, Receptionist Duties, Customer Service, Customer Support, Customer Satisfaction, Friendly Personality, Energetic team player, Organizational..., Prioritize Workload
Education
Lehigh Carbon Community College 2009 — 2012
Associates degree, Human Resources Management/Personnel Administration, General
Lehigh Carbon Community College
Associate’s Degree, Business/Human Resources Management
Alvernia University 1996 — 1996
Certificate, Pharmacy technician
Alvernia University
The Times Record Guest Services RepresentativeFairfield Inn & Suites/Courtyard by MarriottFebruary 2005 - November 2008
Merrill Lynch February 1988 - June 1989
Capital Blue Cross August 1984 - January 1988
Skills
Writing, Proofreading,..., Teamwork, Editing, Microsoft Office, Microsoft Word
Education
Fayetteville State University 1978 — 1983
BS, Business Administration/Management & Marketing
Fayetteville Community College 1980 — 1980
Real Estate Broker, Real Estate
CTTS/Flexscop Pensacola, FL 1975 — 1975
Communications Technician Technical, Naval Communications
AmeriHealth Caritas Pennsylvania July 2014 - Present
UPMC Health Plan CCBHO February 2008 - July 2014
Capital Blue Cross March 2003 - December 2003
Quintiles August 2002 - March 2003
Warner Chilcott April 2000 - July 2002
Geisinger Health Plan March 1997 - March 2000
Gaudenzia, Inc. August 1993 - March 1997
Skills
Healthcare, Medicaid, Medicare, Health Insurance, Hospitals, Insurance, Employee Benefits, Medicare Part D, Account Management, Pharmacy Benefit..., HIPAA, Pharmaceutical Industry, Contract Negotiation, Sales, Leadership, Social Services, Mental Health, Behavioral Health, Crisis Intervention, Utilization Management, Treatment, Program Development, Disease Management, Credentialing
Education
Bloomsburg University of Pennsylvania 1984 — 1991
BA, Social Work
Capital Blue Cross July 2012 - Present
Capital Blue Cross November 2009 - September 2012
Capital Blue Cross July 2002 - November 2009
Capital Blue Cross September 2001 - July 2002
Skills
IT Management, IT Strategy, IT Service Management, IT Asset Management, Desktop Support, Citrix, VMware, Microsoft Office, Windows 7, Lenovo, Altiris, Computer Security, Contract Negotiation, Software Documentation, Windows, Active Directory, Disaster Recovery, VMware ESX, Virtualization, Windows Server, Microsoft Exchange, Data Center, VMware Infrastructure, System Administration, Vendor Management, Citrix Metaframe, Cloud Computing, VDI, Storage, Leadership, Group Policy, Technical Support, SharePoint, Databases, Windows XP, Software Installation, DNS, Servers, Network Security, Terminal Services
Education
DeVry University 2009 — 2013
BS MAnagement, Management
Jewelry liquidators September 2014 - Present
Capital Blue Cross 2014 - November 2014
Express Scripts 2012 - 2014
Rite Aid August 2011 - September 2012
Rite Aid June 2010 - August 2011
Skills
Data Analysis, Data Entry, Customer Service, Teamwork, Management, Training, Microsoft Excel, Microsoft Word, Telephone Skills, PowerPoint, Cashiering, Customer Satisfaction, Microsoft Office, Critical Thinking, Leadership, Inventory Management, Outlook, Program Management, Inventory Control, Communication, Team Building, Process Improvement
Education
American Public University System 2013 — 2017
Bachelors Of Science, Public Health
Penn Foster High School 2012 — 2012
Upper Dauphin High School 2011 — 2012
Zimmerman Associates, Inc. September 2013 - Present
MetLife March 2013 - September 2013
MetLife March 2010 - February 2013
MetLife March 2008 - March 2010
MetLife April 2006 - February 2008
MetLife July 2002 - March 2006
CrossLogix February 2000 - October 2001
PaineWebber December 1998 - January 2000
Capital Blue Cross January 1996 - November 1998
Capital Blue Cross November 1994 - January 1996
Skills
Insurance, Risk Management, Portfolio Management, Fixed Income, Investments, Securities, Vendor Management, Asset Managment, Equities, Business Analysis, SDLC, Bonds, Portal Technologies, Data Warehousing, Banking, Program Management, Asset Allocation, Trading, SharePoint, Financial Services, Technical Leadership, Valuation, Project Management, Relationship Management, Financial Markets, Cross-functional Team..., Business Intelligence, Management, Capital Markets, Leadership, Trading Systems, Solution Architecture, Finance, Access, IT Strategy, PMO, Analysis, Software Development, Project Portfolio..., Electronic Trading, Software Documentation, Enterprise Software, Databases, Security, SaaS, Enterprise Architecture, Requirements Analysis, Integration, Process Improvement, Software Project...
Education
Fairleigh Dickinson University 2004 — 2005
Master of Business Administration (MBA), International Management
MCINTOSH COLLEGE 1992 — 1993
Certificate, Computer Programming & Accounting
SHENANDOAH UNIVERSITY 1986 — 1988
Master of Music (MM), Instrumental Conducting
Shenandoah University 1981 — 1985
Bachelor of Music, Music Composition
Delta Dental Insurance Company September 2015 - Present
Employee Benefits Systems, Inc. September 2015 - Present
Independent Life & Health Insurance Professional August 2014 - Present
The Rigg Darlington Group, Inc. January 2014 - August 2014
Capital BlueCross November 2000 - September 2012
Capital Blue Cross March 1998 - November 2000
Keystone Health Plan Central July 1996 - March 1998
Skills
Employee Benefits, Health Insurance, Insurance, Benefits Administration, Healthcare, Medicare, Health Savings Accounts, Brokers, Sales, Managed Care, HIPAA, Customer Service, Sales Operations, Medicaid, Utilization Management, Microsoft Office, Data Entry, Group Insurance, Sales Management, Sales Process, Sales Presentations, Project Coordination, Superior Client Service, Proposal Writing, Quote Preparation, Contract Negotiation, Medical Terminology, Medical Transcription, Client Services, Paralegals, Contract Administration, Contractual Agreements, Contract Management, Contract Law, Employment Law, Traditional Labor Law, Medical Office..., Disability Insurance, Human Resources, Claim, Health Policy, Management, Employee Relations, New Hire Orientations, FMLA, ERISA, COBRA, Compliance, Employee Training, Life Insurance
Education
Cedar Crest College 2001 — 2004
Bachelor of Science (BS), Business Administration/Paralegal
The Barton School, Scranton, PA 1990 — 1992
Medical/Dental Assistant, Medical/Health Management and Clinical Assistant/Specialist
CopyPress February 2015 - Present
Book Your Award January 2015 - Present
The Girl and Globe September 2013 - Present
Altinerary LLC June 2014 - May 2015
Genworth Financial November 2010 - April 2014
Manning & Napier Advisors May 2007 - April 2010
Capital Blue Cross January 2007 - May 2007
Arch Insurance Group May 2006 - August 2006
Skills
Financial Modeling, Analysis, Data Analysis, Quantitative Analytics, Microsoft Excel, Investments, Financial Analysis, Financial Reporting, Forecasting, Access, Research, Large-scale Data..., Time Series Analysis, Factor Analysis, Performance Attribution, Spreadsheets, Microsoft Office 2007, Modeling, Statistics, Market Research, Econometrics, Data Collection, Data Mining, Regression Testing, Trend Analysis, Microsoft Office, Trend Forecasting, Risk Management, FactSet, Blogging, Travel Blogging, Travel Planning, Travel Writing, Leisure Travel, WordPress, Content Management, Affiliate Marketing, Analytics
Education
Elizabethtown College 2004 — 2007
B.S., Mathematics, Business Administration, 3.66
Metropolitian Ministries September 2015 - Present
The Food Group -Creative Food & Beverage Marketing February 2013 - Present
MediaSource Worldwide, Inc. November 2011 - February 2013
Metropolitan Ministries September 2010 - December 2011
Humana (CompBenefits) September 2004 - August 2010
Capital Blue Cross September 2000 - September 2004
Skills
Account Management, Customer Relations, Problem Solving, Marketing Strategy, Contract Negotiations, Policy, Strategic Planning, Team Building, Customer Service, Team Leadership, Administration, Salesforce.com, Microsoft Office 2007, Group Benefits, Contract Negotiation, Non-profits, Fundraising, Account Reconciliation, Tutoring, Academic Tutoring, Youth Leadership, Exceptionally Organized, Communication Skills, Accounts Payable, Media, Office Management, Employee Benefits, Nonprofits, Training, Insurance, Event Planning, Leadership, Sales, Public Relations, Sales Management, Social Networking, Event Management, Microsoft Office, Marketing
Education
Eastern University
BA
HACC, Central Pennsylvania's Community College
AA
Country Meadows Retirement Communities September 2012 - Present
Country Meadows Retirement Communities August 2007 - September 2012
The Hershey Company 1998 - 2007
Capital Blue Cross 1996 - 1998
Skills
Customer Service, Leadership Development, Employee Relations, Staff Development, E-Learning, Training, Organizational..., Healthcare, Employee Training, Adult Education, Human Resources, Instructional Design, Graphic Design, Coaching, Onboarding, Team Building, Public Speaking
Education
Bloomsburg University of Pennsylvania
Penn State University
The Pennsylvania State Extension, Small Business Management, S.B.A.
Penn Billing September 2012 - Present
Advanced Insurance Benefits Consulting August 2003 - Present
TRA Benefit Solutions October 2001 - July 2003
Capital Blue Cross August 1994 - October 2001
Skills
Employee Benefits, Insurance, Medicare Supplements, Medicare, Health Insurance, Negotiation, Benefits, Microsoft Office, Excel, Word, Public Speaking, PowerPoint, Contract Negotiation, Administration, Customer Service, Customer Relations, Outlook, Writing, Benefits Administration, Management, Program Management, Project Management, Training, Troubleshooting, Mediation, Process Improvement, Medicare Advantage, Medicare Prescription..., Coordinating Events, Leadership, Problem Solving, Press Releases, Presentations, Newsletters, Youth Work, Coaching, Fundraising, Brokers, Retirement, Medicaid, Microsoft Excel, Microsoft Word, Long-term Care, Healthcare, Workers Compensation, Critical Illness, Claim, Call Centers, Fixed Annuities, Life Insurance
Education
Indiana University of Pennsylvania 1990 — 1990
Labor Relations
Harrisburg Area Community College 1976 — 1978
Liberal Arts, Marketing, Insurance
Trigon Holding Inc April 2015 - Present
Club Cycle August 2014 - Present
Trigon Holding Inc January 2011 - April 2015
Trigon Holding Inc November 2009 - December 2010
Pomeroy IT Solutions August 2006 - October 2009
NCAS Pennsylvania June 2004 - July 2006
TEKsystems June 2003 - June 2004
Capital Blue Cross June 2002 - June 2003
Skills
Windows 7, Technical Support, Troubleshooting, VB.NET, VBA, SQL, SyteLine, Software Documentation, XP, Servers, Hardware, Windows XP, Mapics, Process Improvement
Education
Penn State University 2001 — 2003
BS, Software
Community College of Allegheny County 1999 — 2001
Computer Science
Retired May 2013 - Present
The Home Depot June 2011 - April 2013
Century 21 Piscioneri Realty, Inc. August 2006 - October 2010
Independent Consultant February 2005 - December 2005
Morneau Sobeco 2003 - 2004
Capital Blue Cross 1977 - 2001
Price Waterhouse 1973 - 1976
Skills
Photography, Real Estate, Sales, Marketing, Strategic Planning, Leadership, Customer Service, Negotiation, Team Building, Selling, Management, Public Speaking, Contract Negotiation, Social Networking
Education
Dickinson College 1969 — 1973
BA, Economics
Methacton High School 1966 — 1969
Deloitte Consulting June 2013 - Present
Deloitte Consulting July 2003 - June 2013
Humana February 2013 - May 2013
Belk September 2012 - February 2013
WellPoint 2009 - 2011
Capital Blue Cross 2007 - 2008
Allegis Group 2006 - 2007
BCBSNC 2004 - 2006
Skills
Siebel, SDLC, Management Consulting, Business Analysis, Business Process..., Business Process Design, Requirements Gathering, Business Process, Requirements Analysis, Process Improvement, Project Management, CRM, Functional Design, Enterprise Software, PMO, System Testing
Education
Boston College 1999 — 2003
Bachelor of Science (BS), Business - Management of Information Systems
Ipswich High 1995 — 1999
sanofi-aventis 2004 - 2010
Eli Lilly and Company 2003 - 2004
Capital Blue Cross 1993 - 2003
Skills
Diabetes, Endocrinology, Internal Medicine, Managed Care, Pharmaceutical Sales
Education
East Stroudsburg University of Pennsylvania
Masters, Public Health
East Stroudsburg University of Pennsylvania
Bachelor of Arts, English
General Reinsuance Corporation May 2002 - Present
General Reinsurance Corporation May 2002 - Present
Purdue Pharma September 2001 - April 2002
Sanford C. Bernstein December 1999 - August 2001
CBS News July 1999 - December 1999
AT&T February 1998 - July 1999
Stock Holding Corporation of India Limited February 1993 - July 1997
Capital Blue Cross 1997 - 1997
Education
Fairfield University 2006 — 2009
M.S., Management of Technology
Tata Institute of Fundamental Research 1991 — 1993
Ph. D, Science
M. A. College of Engineering 1985 — 1990
B. Tech, Electronics & Communication
College of Engineering, Trivandrum 1984 — 1985
B. Arch, Architecture
S. B. College, Changanacherry 1982 — 1984
Pre Degree, Maths, Science
AKJM, Kanjirapally 1976 — 1982
SSLC
Derek Switzer Web Design July 2010 - Present
Central Pa Technologies, LLC March 2015 - June 2015
Digital Planet, Inc. June 2014 - February 2015
Capital Blue Cross November 2012 - June 2014
IBM April 2010 - November 2012
Contact Fill June 2007 - December 2009
ACS 2007 - 2007
Webclients.net 2000 - 2005
Skills
Wordpress, HTML, CSS, PHP, Web Design, Web Development, Dreamweaver, User Experience, Lead Generation, Website Development, Graphic Design, E-commerce, Online Marketing, Blogging, WordPress, MySQL, JavaScript, CMS
Education
Harrisburg Area Community College 1996 — 2013
Associate of Arts (AA), Website Development, 3.75
U.S. Department of Justice June 2002 - Present
James, Smith, Dietterick & Connelly, LLP January 2000 - June 2002
Capital Blue Cross July 1998 - January 2000
Skills
Criminal Law, Microsoft Office, Microsoft Word, Microsoft Excel, Legal Research, Legal Writing, Legal Assistance, Appeals, PowerPoint, Outlook, Bankruptcy, PACER, Legal Documents, Wordperfect, Event Planning, Document Drafting, Trials, Courts, Motions, Fraud, Legal Issues, Document Preparation, Electronic Filing, Administrative..., Document Review
Education
Lower Dauphin High School 1986 — 1990
College Prep / Academic Accelerated
Harrisburg Area Community College
Paralegal Studies, Paralegal/Law
Capital Blue Cross March 2005 - Present
Cooper Tire & Rubber Company 2004 - 2005
Hideff Technologies 2003 - 2005
Skills
SQL, ETL, Oracle PL/SQL..., Sybase, Informatica, Data Warehousing, Microsoft SQL Server, DB2, PL/SQL
Education
Andhra University 1994 — 1996
Master of Science (MS), Honors
A.M.A.L college 1991 — 1994
Bachelor's degree, Honors
Capital Blue Cross March 2007 - November 2014
Gallagher Bassett Services, Inc. May 2005 - March 2007
Mechanicsburg Area School District August 2004 - May 2005
The Eagle Foundation - Cumberland Valley School District August 2001 - June 2004
Pennsylvania Hospital Insurance Company (PHICO) 1999 - 2001
Keystone Health Plan Central 1996 - 1998
Harrisburg Hospital 1994 - 1996
Blue Shield (Highmark) 1988 - 1994
Skills
Writing, Blogging, Health Insurance, Insurance, Claim, Property & Casualty..., Medicare, Liability, General Insurance, Team Building, Corporate Communications, Microsoft Word, Health Savings Accounts, Marketing, Term Life Insurance, Social Media, Claims Resolution, Reinsurance, Social Media Marketing, Leadership Development, Customer Service, Public Speaking, Proof-reading, Proofreading, Social Networking, Microsoft Office, Leadership
Education
Central Penn College 2012 — 2018
Working toward Bachelor's Degree, Corporate Communications, 4.0 GPA
Penn Foster Career School 2011 — 2012
Diploma, Freelance Writing
HACC, Central Pennsylvania's Community College 2010 — 2010
How to Write a Novel
Shippensburg University of Pennsylvania 1985 — 1986
No degree, Broadcasting/Journalism, 2.8 GPA
Playworld Systems December 2013 - Present
Marketing Works March 2013 - August 2013
Evangelical Community Hospital September 2010 - March 2013
Evangelical Community Hospital 2008 - September 2010
Community Health Systems 2006 - 2008
ManorCare Health Services 2004 - 2005
Geisinger Health System 2002 - 2003
Geisinger Health Plan 2001 - 2002
Geisinger Health Plan 1998 - 2001
Capital Blue Cross 1995 - 1998
Skills
Managed Care, Hospitals, Strategic Planning, Fundraising, Program Management, Healthcare, Healthcare Management, Budgets, Event Planning, Coaching, Leadership, Health Insurance, Physician Relations, Microsoft Excel, Management, Nonprofits, Volunteer Management, Public Speaking, Marketing, Healthcare Industry, Microsoft Word, Training, Policy, Analysis, Contract Negotiation, Research
Education
Marywood University 1991 — 1993
MPA, Health Care Administration
East Stroudsburg University of Pennsylvania 1987 — 1991
BA, English, Speech Communications
Independent Contractor September 2015 - Present
Dasher, Inc. November 2011 - September 2015
Capital Area Intermediate Unit September 2010 - November 2011
Keystone Health Plan Central October 1998 - July 2001
Keystone Health Plan Central May 1997 - October 1998
Pennsylvania Blue Shield/Synertech May 1996 - May 1997
Capital Blue Cross August 1994 - May 1996
Aetna Health Plans November 1993 - August 1994
Pennsylvania Medical Society July 1990 - November 1993
Skills
Health Insurance, Marketing, Strategic Planning, Customer Service, Business Development, Management, Analysis, Data Analysis, Sales, CRM, Customer Retention, Selling, Healthcare, Recruiting, Event Management, Product Development, Insurance, Marketing Strategy, Time Management, Product Management, Networking, Marketing Communications
Education
Capital College, Pennsylvania State University 1994 — 1995
Earned 12 credits toward MBA, Business Administration and Management, General
Messiah College 1986 — 1990
B.S., Marketing
El Dorado High School 1983 — 1986
Capital Blue Cross April 2010 - Present
Capital Blue Cross January 2001 - April 2010
Capital Blue Cross January 1998 - January 2001
Capital Blue Cross January 1997 - January 1998
Highmark Blue Shield January 1996 - January 1997
Highmark Blue Shield January 1995 - January 1996
Highmark Blue Shield January 1994 - January 1995
WHP-TV January 1993 - January 1994
WGAL TV8 January 1992 - January 1993
Lebanon Valley College January 1990 - January 1992
Skills
SharePoint, Insurance, Analysis, Problem Solving, Team Building, PowerPoint, Managed Care, Training, Process Improvement
Education
Duquesne University 2002 — 2005
Master of Arts, Corporate Communication
Lebanon Valley College 1988 — 1992
Bachelor of Arts, English - Communications
Capital Blue Cross October 2012 - Present
Harrisburg Area Habitat for Humanity June 2011 - Present
Duquesne University October 2009 - Present
Capital Blue Cross January 2010 - October 2012
Harley-Davidson Motor Company December 2008 - 2010
Harley-Davidson October 2003 - 2008
AT&T Wireless Services May 2000 - March 2003
Vanguard Cellular Systems 1998 - 2000
Vanguard Cellular 1991 - 1998
Norman Mitchell Associates February 1978 - December 1990
Skills
Leadership Development, Change Management, Process Improvement, Organizational..., Succession Planning, Team Building, Performance Management, Training, Coaching, Management Consulting, Six Sigma, Program Management, Strategy, Organizational Design, Leadership, Culture Change, Manufacturing, Staff Development, Strategic Planning, Team Leadership, Operations Management, Training Delivery, Policy, Personnel Management, Cross-functional Team..., Continuous Improvement, Business Process..., Instructional Design, Executive Coaching, Lean Manufacturing, Operational Excellence, Recruiting, Business Process, Talent Management, Management, Healthcare, MBTI, Management Development, Employee Benefits, Employee Relations, Onboarding, Employee Training, E-Learning, Career Development, Workforce Planning, Employee Engagement, Performance Improvement, Project Management, Conflict Resolution, Workshop Facilitation
Education
Duquesne University 2007 — 2009
Masters, Leadership
Monmouth University 1970 — 1974
BS, Psychology & Philosophy
Millennium National School 2012 - 2012
Department of Conservation and Natural Resources October 2005 - May 2006
Capital Blue Cross June 2004 - June 2005
PA Department of Environmental Protection October 2000 - May 2004
DDE ORG Systems July 1998 - June 1999
Skills
Oracle, SDLC, SQL, Java, Web Services, XML
Education
University of Pune 1996 — 1998
MBA, Marketing
Bharathi Vidyapeeth College of Engineering 1991 — 1995
B.E (Comp), Computer Engineering
Fergusson College 1989 — 1991
School
Marketing and Communications ROI May 2011 - Present
Rite Aid Corporation March 2010 - June 2011
Capital Blue Cross 2008 - 2010
Capital Blue Cross 2005 - 2008
Crown Castle International 2003 - 2005
ADC, Inc 2001 - 2003
Rockwell 1997 - 2001
AT&T 1996 - 1997
AT&T 1994 - 1997
Sprint International - Global One 1993 - 1994
Skills
Marketing Strategy, Strategic Planning, Strategy, Business Development, Integrated Marketing, Program Management, CRM, Brand Development, Advertising, Creative Direction, Marketing Communications, Process Improvement, B2B, Marketing, Leadership, Public Relations, Business Strategy, Training, Corporate Communications
Education
Dartmouth College 1979 — 1983
BA, Economics, Psychology. Honors in creative writing and music.
HTHS
Edgewater Consulting October 2012 - Present
Penn National Insurance April 2012 - October 2012
Penn National Insurance December 2010 - April 2012
Penn National Insurance January 2001 - December 2010
Bookspan 1998 - 2001
Tyco Electronics 1997 - 1998
Capital Blue Cross 1987 - 1997
Skills
Complex project..., Writing, Business Communications, Vendor Management, Business Intelligence, Insurance, IT Governance, Strategic Planning, ERP, PMO, Enterprise Risk..., Contract Negotiation, Social Media, Predictive Analytics, Financial Systems, Risk Management, Project Portfolio..., Business Analysis, Program Management, Process Engineering, Analysis, Team Leadership, SDLC, Business Strategy, Budgeting, Team Building, Portfolio Management, Analytics, Data Warehousing, Governance, Property & Casualty..., IT Strategy, Customer Relations, Integration, Software Project..., Mentoring, Requirements Analysis, Business Alignment, Strategy Development, Budgets, Strategy, Leadership, Process Improvement, Executive Management, PMP, Project Management, IT Management, Software Development, Project Planning, Agile Methodologies
Education
Project Management Institute 2013 — 2013
Project Management Professional (PMP), PMP, Proficient
Leadership Harrisburg 2008 — 2010
Bucknell University 1990 — 1992
MBA, Masters Thesis -- Project Management Leadership Models
University of Pittsburgh 1982 — 1986
BS, Finance & Quantitative Modeling
Penn Cambria High School 1978 — 1982
Star Tribune August 2014 - Present
G&T Consulting, Inc. August 2008 - Present
The Mosaic Company February 2013 - July 2014
Best Buy January 2012 - February 2013
Best Buy October 2011 - January 2012
Cargill February 2011 - October 2011
Best Buy December 2010 - October 2011
Blue Cross Blue Shield of Minnesota June 2010 - December 2010
Best Buy October 2009 - June 2010
Capital Blue Cross August 2008 - October 2009
Skills
Program Management, Change Management, Project Management, Organizational..., Leadership Development, Coaching, Management Consulting, Process Improvement, Strategic Communications, Internal Communications, Training, Performance Management, Organizational..., Organizational Design, Organizational Structure, Employee Training, Business Process..., CRM, Human Resources, Talent Management
Education
University of Minnesota-Twin Cities 2001 — 2003
Mass Communication
Gustavus Adolphus College 1997 — 2001
B.A., English, History
Waverly-Shell Rock High School 1993 — 1997
Western New England University School of Law August 2006 - Present
Western New England School of Law December 2004 - August 2006
Evangelical Covenant Church, Springfield, MA January 2001 - December 2004
Health Services Corporation August 1986 - March 1988
Capital Blue Cross July 1985 - July 1986
Capital Blue Cross March 1984 - July 1985
Skills
Employee Benefits, Human Resources, Administrative..., Marketing, Employment Law, Training, Administration, Event Planning, Outlook
Education
Eastern University 1976 — 1979
BA, Business Administration
Anthology Careers July 2015 - Present
Koru, Inc December 2014 - January 2015
Quicken Loans June 2014 - August 2014
Capital Blue Cross June 2013 - August 2013
The National Civil War Museum June 2012 - August 2012
Skills
Entrepreneurship, Start-ups, Business Development, Business Strategy, Strategic Partnerships, Sales, Sales Strategy, Lead Generation, Account Management, Teamwork, Team Leadership, Marketing, Critical Thinking, Design Thinking, Product Development, Leadership, Management
Education
Bowdoin College 2011 — 2015
Bachelor of Arts (B.A.), Government & Legal Studies, Spanish
Harrisburg Academy 2007 — 2011
International Baccalaureate Diploma Program
Health Management Associates June 2015 - Present
Pennsylvania Department of Human Services October 2014 - June 2015
Pennsylvania Department of Public Welfare April 2008 - June 2014
Capital Blue Cross April 2003 - April 2008
JPMorgan Chase 2001 - 2003
Skills
Health Insurance, Medicare, Medicaid, HIPAA, Healthcare Information..., Strategy, Process Improvement, Policy, Management, Managed Care, Insurance, Health Policy, Data Analysis, Healthcare, Business Analysis, Healthcare Consulting, Business Process..., Leadership, Employee Benefits, IT Strategy, Vendor Management, Program Management, Strategic Planning
Education
Elizabethtown College 1997 — 2001
Dual: Business Information Systems and Actuarial Science, Database Management Systems
OfficeTeam July 2015 - Present
D&H Distributing June 2012 - March 2015
Coventry Health Care June 2011 - June 2012
Capital Blue Cross February 2008 - March 2010
Courtyard by Marriott August 2007 - March 2009
Capital Blue Cross August 1998 - February 2007
Wyndham Worldwide August 1988 - July 1997
Skills
Sales, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Outlook, Account Management, Microsoft Word, Team Building, Training, Management, PowerPoint
Education
Central Penn College
Hotel/Motel Administration/Management
Capital Blue Cross May 2015 - August 2015
Career Services September 2013 - August 2014
Intramural Sports September 2013 - April 2014
Capital Area Transportation Authority (CATA) September 2013 - December 2013
Collegiate Review, Penn State Altoona Student Newspaper January 2013 - April 2013
Skills
Numerical Ability, Analytical Skills, Highly detail oriented, Microsoft Excel, Microsoft Word, PowerPoint, English, Access, Microsoft Office, Teamwork, Event Planning, Social Networking
Education
Capital College, Pennsylvania State University 2013 — 2015
Bachelor's degree, Accounting, 3.03
JR Technical Consulting October 2014 - Present
Pennsylvania Department of Corrections December 2013 - October 2014
Glatfelter July 2013 - October 2013
Wellspan Health March 2010 - July 2013
Capital Blue Cross October 2009 - February 2010
Department of Public Welfare October 2008 - October 2009
Manheim Auto Auction November 2006 - August 2008
Blazenet / Suscom Business Solutions March 2004 - May 2006
Circuit City 2003 - 2004
Newgen Results Corporation 2000 - 2003
Skills
Active Directory, Troubleshooting, HTML, SQL Server, Visio, Microsoft SQL Server, SQL, Software Documentation, Windows 7, Windows Server, Access, XP, Technical Support, System Administration, Quality Assurance, SharePoint, Help Desk Support, Networking, Databases, Disaster Recovery, Microsoft Exchange, Computer Hardware, Network Security, Windows XP, Software Installation, Network Administration, Security, Integration, IIS, Servers, Information Technology, Virtualization, Software Design, Software Development
Education
Capella University 2010 — 2013
Masters, Information Technology
University of Arizona 1993 — 1998
BA, Political Science
International School Manila 1984 — 1989
Froebels (Islamabad) 1981 — 1983
Emory University
Arizona Department of Transportation December 2014 - Present
CVS Health March 2014 - August 2014
Mayo Clinic September 2011 - March 2014
Top Talent Focus March 2011 - September 2011
Children's Medical Center October 2010 - December 2010
UT Southwestern Medical Center January 2010 - July 2010
Capital Blue Cross 1994 - 2009
Capital BlueCross 1993 - 1994
Capital BlueCross 1992 - 1993
Capital BlueCross 1988 - 1992
Skills
Medicare, Revenue Cycle, Healthcare Industry, Healthcare, Revenue Cycle Management, Physicians, Medicaid, Healthcare Consulting, Process Improvement, Leadership, Managed Care, Hospitals, Healthcare Management, HIPAA, Insurance, Health Insurance, Risk Management, EMR, Provider Relations, Medical Billing, Training, Budgets, Management, Healthcare Information..., Physician Relations, CPT, EHR, Strategy, Practice Management, ICD-10, Quality Improvement, Health Information..., Performance Improvement, Medical Compliance, Accounts Receivable, Utilization Management, Finance, ICD-9, Epic Systems, Health Policy, Healthcare Reimbursement, Meditech, Informatics, Cerner, Virtual Teams, System Administration, Lean Tools, DMAIC, Epic Resolute..., Team Building
Education
Lebanon Valley College
MBA, Business Administration
Penn State University
BBA, Business Administration
Harrisburg Area Community College
AA, Accounting
Harrisburg Area Community College
AA, Business Adminstration
H-E-B August 2014 - Present
H E B Market August 2014 - Present
Rite Aid 2000 - July 2014
Independence Blue Cross 1998 - 2000
Capital Blue Cross 1990 - 1998
Education
Bloomsburg University of Pennsylvania 1980 — 1984
BS, Computer Science
Trecom Business Systems February 2014 - Present
Capital Blue Cross 2012 - 2014
Reflect Apparel January 2012 - May 2012
Becker Computer Lab January 2011 - May 2012
Hershey Chocolate Factory June 2011 - August 2011
Diakon Lutheran Social Ministries May 2010 - June 2010
Hershey Lodge and Convention Center April 2008 - August 2008
HersheyPark April 2004 - October 2007
Skills
Time Management, Marketing Research, Social Media Marketing, Consumer Behaviour, Organizational..., Social Media, Microsoft Word, Customer Service, Market Research, Marketing Strategy, Marketing Communications, Research, Advertising, Marketing, Facebook
Education
Clarion University of Pennsylvania 2008 — 2012
Bachelor of Science, Business Administration; Business Marketing
Kearney & Company April 2015 - Present
FedBid, Inc. June 2014 - April 2015
Integrity Applications Incorporated February 2014 - June 2014
Timberland February 2014 - May 2014
Hilton Worldwide May 2013 - August 2013
Capital Blue Cross September 2012 - December 2012
Walgreens January 2010 - October 2012
Lutheran Social Services of South Central Pennsylvania May 2012 - August 2012
Walgreens March 2007 - December 2009
Osceola County Courthouse November 2006 - March 2007
Skills
Auditing, Customer Service, Internal Audit, Microsoft Office, NetSuite, Concur, Microsoft Excel, Financial Accounting, Financial Statements, Sarbanes-Oxley Act, Invoicing, Accounts Receivable, Bank Reconciliation, Expenses, Accounts Payable, Internal Controls, Account Reconciliation, Data Entry, Balance Sheet, Highly detail oriented, Journal Entries, Cash Flow, Collaboration, US GAAP, Accounting, Financial Reporting, Cash Management, Consolidation, Outlook, Payroll, Phone Etiquette, Filing, Committed to..., Leadership, Pharmacy, Cashiering, Microsoft Word, PowerPoint, Goal Oriented, Time Management, Critical Thinking, Preparation, MK Insight, Support Documentation, Microsoft Dynamics, Access, Pharmacy Automation, Intercom Plus, File Management
Education
Capital College, Pennsylvania State University 2011 — 2014
Bachelor's Degree, Accounting
Pennsylvania State University-Penn State York 2010 — 2011
N/A, Business/Commerce, General
Valencia Community College 2007 — 2010
N/A, General Studies
Brookfield Asset Management June 2015 - Present
Catholic Mobilizing Network to End the Use of the Death Penalty January 2014 - August 2014
U.S. House of Representatives September 2013 - January 2014
Bucknell University January 2012 - May 2013
Lambda Chi Alpha Fraternity, Inc. December 2011 - December 2012
Capital Blue Cross May 2012 - August 2012
Guers Dairy January 2010 - January 2012
Skills
Economics, Political Science, American Politics, Law, Financial Institutions, Analytics, Statistics, Microsoft Excel, Microsoft Word, Microsoft Access, Stata, Business Objects
Education
New York University School of Law 2014 — 2017
Juris Doctor (J.D.)
Bucknell University 2009 — 2013
Bachelor of Arts (B.A.), Major: Economics and Political Science, Minor: Philosophy
Nativity B.V.M. High School 2004 — 2009
High School
AmeriHealth Insurance Co of NJ September 2014 - Present
Mette' Makeup Artistry January 1988 - Present
Capital BlueCross April 2012 - September 2014
Capital Blue Cross February 2007 - September 2014
2006-2007 Cingular Wireless October 2006 - January 2007
AT&T June 1999 - October 2006
AT&T Communications January 1999 - January 2006
AT&T Communications January 1998 - January 1999
Skills
Makeup Artistry, Sewing, Customer Service, PowerPoint, Word, Excel, Outlook, Microsoft Office, Customer Relations, Problem Solving, Merchandising, Retail, Visual Merchandising, Team Building, Public Relations, Coaching, Administration, Product Development, Fashion, Budgeting, Photoshop, Hiring, Event Planning, Planning, Marketing Communications, Documentation, Telephone Skills, Scheduling, Research, Retail Management, Customer Satisfaction, Data Entry, Writing, Social Media, Purchasing, Teamwork, Time Management, Negotiation, Microsoft Excel, Microsoft Word, Strategic Planning, Public Speaking, Insurance, Inventory Management, Leadership, Training, Account Management
Education
The Art Institute of Pittsburgh-Online Division 2009 — 2014
Bachelors, Fashion Retail Management
Art Institute of Pittsburgh 2009 — 2012
Bachelors, Fashion Retail Management
Art Institute of Philadelphia 1984 — 1986
Associates, Fashion Merchandising
Old Testament Survey
Bachelors, Business Management
Susquehanna Twp
Capital BlueCross September 2015 - Present
Capital BlueCross May 2013 - Present
Capital Blue Cross January 2008 - May 2013
Ernst & Young October 2000 - January 2008
Skills
CISA, Enterprise Risk..., IT Audit, SAS70, Information Technology, Process Improvement, Sarbanes-Oxley Act, CISSP, HIPAA, Computer Security, Auditing, Sarbanes-Oxley, Internal Audit, Governance, IT Risk Management, Information Security, Information Security..., Internal Controls, Risk Management, IT Strategy
Education
Elizabethtown College 1996 — 2000
Accounting, Accounting, IT
White Good November 2014 - May 2015
Tracy Fellin Strategic Communication May 2013 - November 2014
Milton Hershey School 2000 - 2013
Capital Blue Cross 1995 - 2000
Stratton Publishing & Marketing 1991 - 1995
International Sleep Products Association 1988 - 1991
Skills
Media Relations, Strategic Communications, Marketing Communications, Editing, Press Releases, Corporate Communications, Public Relations, Newsletters, Social Media, Copywriting, Marketing, Creative Direction, Leadership, Broadcast, Internal Communications, Writing &..., Public Speaking, Social Networking, Storytelling, Strategy, Publications, Crisis Communications, Blogging, Advertising, Nonprofits, Facebook, Branding & Identity, Print & Design..., Internal & External..., Integrated Marketing..., Staff Development, Speech Writing, Photography, Marketing Strategy, Journalism, Direct Mail, Fundraising, Event Management, Community Outreach, Annual Reports, Feature Articles, Opinion Writing, Market Research, Copy Testing, Direct Marketing, Art Direction, AP Style, Content Development, Online Publishing
Education
Indiana University of Pennsylvania 1981 — 1984
Bachelor's Degree, Journalism
Duquesne University
Leadership & Liberal Studies Master's Program
Penn National Insurance November 2006 - Present
Penn State Hershey Medical Center 2005 - 2006
Sacunas 1997 - 2005
Capital Blue Cross 1993 - 1997
Community General Osteopathic Hospital 1990 - 1993
Skills
Marketing Communications, Newsletters, Press Releases, Internal Communications, Publicity, Direct Mail, Public Relations, Brand Development, Integrated Marketing, Online Advertising, Social Media Marketing, Social Media, Email Marketing, Advertising, Insurance, B2B, Event Management, Digital Marketing, Content Development, Corporate Branding, Strategic Communications, Writing, Marketing Strategy, Digital Strategy, Web Content, Event Planning, Online Marketing, Strategic Planning, Crisis Communications, Promotions, Corporate Communications, Facebook, Editing, Corporate Identity, Market Research, Marketing Management, Media Relations, Budgeting, Fundraising, Management, Content Management
Education
Insurance Institute of America 2007 — 2013
AIS, Associate in Insurance Services
Columbia College (SC) 1975 — 1979
B.A., English, Religion
Defense Logistics Agency August 2014 - Present
Defense Logistics Agency June 2010 - August 2014
Markant May 2009 - June 2010
Capital Blue Cross April 2004 - May 2009
Skills
CISSP, Government Auditing, Accreditation, Security Incident..., IT Security Policies, HIPAA, CAP, Vulnerability Management, Manage 8570 Training..., Active DoD Secret..., Information Assurance, Incident Handling, Microsoft Office, Auditing, DoD, Incident Response
Education
Colorado Technical University-Online 2005 — 2007
Master of Science (MS), Computer and Information Systems Security/Information Assurance
Shippensburg University of Pennsylvania 2000 — 2004
BSBA, Management Information Systems, General
Capital Blue Cross August 2013 - Present
Capital Blue Cross May 2013 - Present
United AAU Basketball Organization February 2013 - Present
DeSales University August 2011 - May 2013
Sodexo August 2009 - May 2013
DeSales University June 2009 - January 2013
Mind of the Athlete May 2012 - September 2012
Skills
Social Media, Facebook, Public Speaking, Blogging, Leadership, Fitness, Event Planning, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Research, Customer Service, Social Networking, Time Management, Teamwork, Higher Education, Teaching, Event Management, Editing, Community Outreach, Fundraising, Nutrition, Social Media Marketing, Marketing, Public Relations, Nonprofits, Coaching, Outlook, Training, Data Entry, Team Leadership, Leadership Development
Education
West Chester University of Pennsylvania 2013 — 2015
Master in Public Health, Nutrition
DeSales University 2009 — 2013
Bachelor's degree, Sports and Exercise, Senior
Cumberland County Library September 2006 - Present
CDI Corporation November 2013 - September 2014
IBM June 1999 - June 2013
Capital Blue Cross May 1997 - May 1999
IBM 1989 - 1996
IBM 1987 - 1989
IBM 1981 - 1987
Pennsylvania Turnpike Commission May 1980 - August 1980
Skills
IT Service Management
Education
Bloomsburg University of Pennsylvania 1977 — 1981
Bachelor of Science (B.S.), Business Administration and Management
Wilson College 1992 — 1994
Teacher Certfication Program K-6 Certification, Elementary Education and Teaching
Serco October 2001 - Present
Capital Blue Cross 1997 - 2000
Skills
Program Management, Process Improvement, Business Process..., Government Contracting, Resource Management, DoD, Proposal Writing, Requirements Analysis, Systems Engineering, Software Documentation, Analysis, Business Analysis, Disaster Recovery, MS Project, Enterprise Architecture, PMP, Integration, Databases, Leadership, Security Clearance, Security
Education
Eastern University 2005 — 2006
Business
Capital Blue Cross March 1994 - Present
Capital Blue Cross March 1994 - Present
Skills
IT Strategy, Software Project..., Software Engineering, Software Development, Software Quality..., Software Documentation, Full SDLC, Management, WebSphere Portal, WebSphere Portlet..., Databases, Database Design, SQL, Websphere, Scrum, Quality Assurance, Web Applications, Project Management, Process Improvement
Education
Gettysburg College 1977 — 1982
Bachelor of Arts (B.A.), Health, Physical Education and Recreation, Data Processing, 3.49 Overall GPA
Central Dauphin East High School
CliftonLarsonAllen April 2011 - Present
Capital Blue Cross March 2010 - April 2011
Clifton Gunderson LLP July 2008 - March 2010
Ernst & Young LLP 1998 - 2007
Skills
CISA, CRMA, CFSA, SSAE16, COSO ERM, Enterprise Risk..., Risk Governance, IT Audit, Project Management, Business Process..., Business Development, Business Impact Analysis, Auditing, COBIT, IT Risk Management, Governance, Internal Audit, Risk Assessment, Risk Management, SAS70, SSAE 16, Big 4, COSO, Fraud, ITGC, Information Technology, Internal Controls, SOX 404, Sarbanes-Oxley, Sarbanes-Oxley Act
Education
Carnegie Mellon University 1992 — 1996
BS, Economics & Philosophy
Limestone College August 2012 - Present
CareFirst BlueCross BlueShield December 2009 - October 2012
CareFirst BlueCross BlueShield July 2008 - April 2010
Capital Blue Cross March 2000 - July 2008
Skills
Analysis, Data Analysis, Health Insurance, Insurance, Requirements Analysis, Change Management, Medicare, Access, System Administration, Leadership, Program Management, Training, Organizational..., Process Improvement, Quality Assurance, Team Leadership, Coaching, Team Building, Business Process, Visio, Strategic Planning, Software Documentation, Public Speaking
Education
Eastern University 2008 — 2012
PhD, Organizational Leadership
Duquesne University 2001 — 2004
Master's of Art, Corporate Communication
Penn State University 1998 — 2001
Bachelor of Humanities, Mass Communications
The Kingstree Group January 2007 - Present
Radnor Benefits Group October 2005 - April 2006
Corporate Health Administrators August 1989 - December 1993
Capital Blue Cross October 1986 - July 1989
Capital Blue Cross September 1984 - October 1986
Capital Blue Cross September 1983 - September 1984
Skills
Insurance, Claims, Commercial Insurance, Account Management, New Business Development, workers' compensation, Health Insurance, Managed Care, Workers Compensation, Claim, Selling, Business Development, Start-ups, Sales, Property & Casualty..., Employee Benefits
Education
Bloomsburg University 1979 — 1983
Bachelor of Science, Computer and Information Science
Bloomsburg University of Pennsylvania 1979 — 1983
BS, Computer Science/Marketing/Math
Market Square Presbyterian Church July 2013 - Present
Diversified Service Options (Formally Highmark Medicare Services) September 2001 - July 2013
The Huber Group October 2003 - August 2010
Diakon Lutheran Social Ministries May 2000 - August 2001
Capital Blue Cross March 1994 - April 2000
Skills
Financial Analysis, Financial Reporting, Variance Analysis, Medicare, Auditing, Accounting, Analysis, Microsoft Excel, General Ledger, Managerial Finance, Accounts Receivable, Budgets
Education
Elizabethtown College 1989 — 1993
Bachelor's degree, Accounting
Elizabethtown College
Bachelor of Science in Accounting
Capital Blue Cross March 2015 - Present
Carroll Hospital Center April 2007 - October 2014
UPMC/Community Care Behavioral Health November 1997 - April 2007
Skills
Healthcare Management, Hospitals, Patient Safety, Healthcare, Patient Advocacy, Nursing, Customer Satisfaction, Quality Patient Care, Patient Experience, Service Management, Inpatient, Relationship Building, Conflict Resolution, Service Recovery, BLS, Training, Health Insurance, Hcahps, Personnell Management, Team Building, Performance Appraisal, Performance Management, Performance Improvement, Coaching, Employee Training, Public Speaking, Complaint Managment, Vendor Relationships, Reporting & Analysis, Business Process Design, Lean Trained, Physician Relations, Employee Engagement, Employee Relations, Leadership, Process Improvement, Medical Terminology, Social Media, Mediation, Multicultural..., Management, Healthcare Information..., Customer Service, Strategic Planning, EMR, HIPAA, Onboarding, EHR, Policy, Clinical Research
Education
Baker College of Flint 2013 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
Baker College of Flint 2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General, 4.0
Duff's Phillips College 1995 — 1997
Associate of Arts (A.A.), Legal Assistant/Paralegal, 4.0
Community College of Allegheny County 1993 — 1994
Associate of Arts and Sciences (AAS), Cardiovascular Technology/Technologist
Median School of Allied Health Careers 1991 — 1992
Associate's degree, Medical/Clinical Assistant
Keller Williams of Central PA May 2013 - Present
Capital Blue Cross 1992 - 2002
Skills
Real Estate, Graphic Design/Marketing, Computer Proficiency, Customer Oriented, Organization, Sales, New Home Sales, Sellers, Buyer Representation, Condos, Relocations, Rentals, REO, First Time Home Buyers, Townhomes, Relocation, Short Sales, New Homes, Move Up Buyers, Foreclosures, Single Family Homes
Education
Central Pennsylvania College
Business Administration and Management, General
Mr. & Mrs. Italy July 2014 - Present
Hunter Qualitative Research November 2013 - Present
World Affairs Council of Oregon October 2013 - November 2013
Bridge International Academies September 2013 - November 2013
Capital BlueCross July 2013 - September 2013
Capital Blue Cross June 2012 - August 2012
New Hampshire Citizens Alliance June 2012 - August 2012
New Hampshire Public Radio May 2012 - August 2012
Colby Radio WMHB September 2010 - December 2011
Massabesic Audubon Center June 2011 - August 2011
Skills
Editing, Qualitative Research, Communication Skills, Critical Thinking, Interviewing Skills, Media Literacy, Story Pitching
Education
Colby College 2009 — 2013
BA, Anthropology, Women, Gender and Sexuality Studies
School for International Training, Madagascar 2012 — 2012
Anthropology
The Derryfield School
CubeSmart March 2010 - Present
Kenexa July 2008 - November 2008
Kenexa January 2007 - July 2008
Kenexa May 2006 - January 2007
IKON Office Solutions October 2005 - May 2006
Capital Blue Cross February 2003 - September 2005
Capital Blue Cross March 2002 - February 2003
Skills
Recruiting, Applicant Tracking..., Sales, Talent Acquisition, Marketing, Human Resources, Project Management, Contract Negotiation, Microsoft Office, Training, Management, Leadership, Process Improvement, Customer Service, Team Building, Account Management, Vendor Management, Team Leadership, Business Development, Coaching, National Accounts, Metrics Reporting, Invoice Management, Signage, Budgets
Education
Drexel University
Communications and Applied Technology, Communictions and Applied Technology
Harrisburg Area Community College
Village at Morrisons Cove June 2012 - Present
Lighthouse Medical and Central Anesthesia February 2011 - April 2012
Capital Blue Cross March 1989 - October 2010
Capital Blue Cross February 1989 - October 2010
Capital Blue Cross January 2008 - October 2009
Capital Blue Cross February 1995 - December 2007
Nationwide Insurance October 1997 - December 1999
Capital Blue Cross March 1989 - October 1997
Capital Blue Cross June 1992 - February 1995
Capital Blue Cross November 1990 - June 1992
Skills
Analysis, Software Documentation, Brokers, Microsoft Excel, Budgets, PowerPoint, Contract Negotiation, Negotiation, Data Warehousing, Change Management, VBScript, Data Warehouse..., SSIS, VB.NET, HRIS, ASP.NET, Human Resources, Time Management, Invoicing, Employee Benefits, Training, Hospitals, Leadership, Public Speaking
Education
HACC, Central Pennsylvania's Community College
Columbus Technical Institute 1982 — 1983
Law Enforcement
Penn State Milton S. Hershey Medical Center July 2015 - Present
Capital Blue Cross May 2012 - July 2015
Commonwealth of Pennsylvania September 2007 - May 2012
AES/PHEAA May 2005 - September 2007
EDS December 1995 - May 2005
Skills
Project Management, MS Project, Process Improvement, ITIL v3 Foundations..., PMP, Change Management, Cross-functional Team..., Strategic Planning, Program Management, PMO, Continuous Improvement, Project Manager..., Project Portfolio..., Resource Management, Software Project..., ITIL, Certified Project..., Project Planning, Project Delivery, SDLC, Business Process..., Business Analysis, Agile Project Management, Team Leadership, PMBOK, Service Delivery, PMI, Team Building, SharePoint, Visio, Agile Methodologies, Scope Management, Business Development, Leadership, Vendor Management, Requirements Analysis, Microsoft Project, IT Strategy, Management, RUP
Education
Duquesne University 2007 — 2009
MS, Leadership and Business Ethics
Penn State University 1990 — 1994
BA, Broadcast-Cable
HERSHA July 2005 - Present
Capital Blue Cross July 2001 - April 2005
Ephrata Area School District June 1999 - June 2001
Education
Eastern Oregon University 2005 — 2009
BS, Physical Education/Health
HACC, Central Pennsylvania's Community College 1996 — 1998
Blue Cross Blue Shield MA July 2000 - Present
Capital Blue Cross May 1991 - July 2000
Education
DeSales University 2006 — 2008
MBA, Healthcare Systems Mgt
Capital Blue Cross July 2006 - Present
Education
Duquesne University 2003 — 2006
Value Options November 2012 - Present
Blue Cross Blue Shield Association May 2006 - November 2012
Capital Blue Cross March 1997 - April 2006
Skills
Medicare, Managed Care, Health Policy, Contract Negotiation, Legislation, Medicare Part D, Policy, Healthcare, Contract Management, PPO, Strategic Planning, Process Improvement, Government, Healthcare Information..., Leadership, Litigation Management, Healthcare Management, Employee Benefits, Health Law, Licensing, Employment Law, Health Insurance, Health Care Reform, Pharmacy Benefit..., Healthcare Industry, Privacy Law, Legal Research, Legal Writing, Program Management, HIPAA, Litigation
Education
Dickinson Law 1991 — 1994
JD, Law
Virginia Polytechnic Institute and State University 1982 — 1986
Gunn-Mowery LLC December 2013 - Present
Capital Blue Cross August 2002 - April 2006
Delta Dental 1998 - 2002
Education
Eastern New Mexico University 1990 — 1994
BBA, Business/Marketing
Capital BlueCross October 2013 - Present
Capital Blue Cross July 2006 - Present
Keystone Health Plan 2000 - 2006
Skills
Program Management, Software Documentation, Customer Service, Project Management, Process Improvement, Healthcare, Employee Benefits, Insurance, Medicare, Sales, Strategic Planning, Team Building, Health Insurance
Education
Amberton University 2007 — 2009
MBA, Business Leadership/Project Management
Saint Leo University 2005 — 2007
BA, Business Administration/Health Care management
HACC, Central Pennsylvania's Community College 2001 — 2003
AA, Computer Technology
Intisana H.S.
Intisana H.S.
Intisana H.S.
Capital BlueCross May 2013 - Present
Capital Blue Cross September 2010 - Present
Capital Blue Cross June 2009 - September 2010
Capital Blue Cross September 2008 - May 2009
Capital Blue Cross May 2002 - September 2008
Commonwealth of Pennsylvania, Department of State 2001 - 2002
Governor's Office of Administration, Commonwealth of Pennsylvania 1999 - 2001
Pennsylvania Dental Association 1998 - 1999
Dauphin County District Attorney's Office 1994 - 1998
U.S. House of Representatives January 1989 - August 1994
Skills
Underwriting, Team Building, Strategy, Strategic Planning, Strategic Communications, Risk Management, Public Speaking, Public Relations, Provider Relations, Project Management, Account Management, Budgets, Business Development, Change Management, Claim, Contract Negotiation, Employee Benefits, Fundraising, Government, HIPAA, Health Insurance, Health Policy, Healthcare, Insurance, Leadership, Managed Care, Management, Marketing, Marketing Strategy, Medicaid, Medicare, Mergers & Acquisitions, New Business Development, Nonprofits, Policy, Process Improvement, Program Management, HMO, Health Care Reform, Medicare Part D
Education
Pennsylvania State University, The Dickinson School of Law 1993 — 1995
Doctor of Law (J.D.), Law
Penn State University -- Harrisburg Campus 1989 — 1991
Bachelor of Science (BS), Accounting
Harrisburg Area Community College 1988 — 1989
Associate's degree, Sociology, Business
Capital Blue Cross ManagerCapital BlueCross1988 - Present
Skills
Insurance, Health Insurance, Medicare
Education
Elizabethtown College 2005 — 2008
YMCA of Frederick County March 2015 - Present
YMCA of Frederick County October 2012 - Present
In Balance Fitness July 2012 - Present
YMCA of Frederick County March 2012 - Present
Heartly House January 2014 - May 2014
Frederick County Humane Society March 2004 - December 2011
Frederick Magazine 2001 - 2005
Hood College 2001 - 2001
Capital Blue Cross 1995 - 1997
John Hancock Financial Services 1985 - 1993
Skills
Non-profits, Nonprofits, Public Relations, Public Speaking, Event Planning, Leadership, Media Relations, Marketing Communications, Strategic Planning, Fundraising, Program Management, Grant Writing, Management, Social Networking, Budgets, Advertising, Business Development, Corporate Communications, Project Planning, Program Development, Volunteer Management, Team Building, New Business Development, Event Management, Coaching, Facebook, Training, SWOT analysis, Constant Contact, Social Media, Editing, Community Outreach
Education
Colby College 1977 — 1981
BA, English, Economics
Manchester College, Oxford 1979 — 1980
BA, English
Westhill High School 1973 — 1977
Capital Blue Cross May 2012 - Present
Skills
Troubleshooting, Training, Customer Service, Software Documentation, Vendor Management, Customer Satisfaction, Call Center, Telecommunications, Process Improvement, Program Management, Quality Assurance, Microsoft Office, Team Leadership, Wireless, Windows, Testing, Visio, Product Management, Team Building, Mobile Devices, Management, Health Insurance, Life Insurance, Medicare, Call Centers
Education
Lehigh Carbon Community College 2012 — 2014
Business Administration
Broward College 2007 — 2007
Elizabeth Bayardi June 2014 - Present
Philadelphia School of Massage and Bodywork September 2013 - Present
Philaelphia Yearly Meeting 2008 - Present
MyOwnCare February 2009 - May 2014
Armand Bayardi, Model Maker 1971 - 2012
Capital Blue Cross 1999 - 2009
Elizabeth Bayardi 1999 - 2009
Healthcare Connections 1991 - 2003
Martin's Point Health Care 1998 - 1999
Greater Atlantic Health Service 1990 - 1991
Skills
Healthcare, Strategic Planning, Customer Relations, Team Building, Medical Practice..., Finance and..., Medicaid, Non-profits, Managed Care, New Business Development, Coaching, Insurance, Project Management, Change Management, Customer Service, Hospitals, Healthcare Management, Healthcare Industry, Medicare, Leadership Development, Health Policy, Product Development, Quality Improvement, Disease Management, Healthcare Consulting, Provider Relations, Healthcare Information..., Physicians, Utilization Management, Practice Management, Health Education, EHR, HIPAA, Health Insurance, Physician Relations, Informatics, Revenue Cycle, Nonprofits, HMO
Education
Boston University 1977 — 1982
Master of Business Administration (MBA), Finance in Healthcare
Middlebury College 1966 — 1970
BA, Latin American Area Studies
Hewlett-Packard May 2014 - Present
DST Health Solutions March 2013 - May 2014
Public Consulting Group April 2012 - March 2013
Hewlett-Packard October 2010 - April 2012
Commonwealth of PA, Bureau of Program Integrity July 2009 - October 2010
Capital Blue Cross 2000 - 2003
Companion Technologies 1999 - 2000
Amisys Synertech 1996 - 1999
Skills
Healthcare Information..., Public Policy, Public Administration, Program Management, Medicaid, Medicare, Claims Management, Quality Improvement, Program Integrity, Fraud & Abuse Prevention, Claims Review, Medical Policy, Project Management, Federal Funding, Vendor Management, Provider Relations, Provider Education, Subject Matter Expert, Strategic Planning, Policy, Healthcare, Strategy, Management, Analysis, Process Improvement, Policy Analysis, Employee Training, Project Planning, Insurance, Business Process..., Data Analysis, Administration, HIPAA
Education
Penn State University 2010 — 2012
MPA, Master of Public Adminstration
Canisius College 1988 — 1992
Bachelors, History
Tyco Electronics December 1997 - Present
Capital Blue Cross May 1991 - November 1997
Education
Pennsylvania State Middletown Campus 1992 — 1996
MIS, Infomation Systems
Bloomsburg University of Pennsylvania 1987 — 1991
BS, Information Systems
Bella Insurance Group, LLC January 2015 - Present
Apex Insurance Group, Inc. September 2012 - December 2014
Apex Insurance Group, Inc. March 2014 - September 2014
Vandine's Insurance Shoppe, Inc. January 2011 - August 2012
Worldwide Insurance & Reinsurance Services, Inc. September 2009 - December 2010
Milestone Financial Associates LLC October 2008 - August 2009
Capital Blue Cross March 1996 - October 2008
Keystone Health Plan Central 1996 - 2001
Prudential Insurance Co. July 1990 - September 1994
Skills
Insurance, Employee Benefits, Strategic Planning, Negotiation, New Business Development, Sales Management, Health Insurance, Contract Negotiation, Customer Service, Benefits, Consultative Selling, Public Relations, Planning, Direct Sales, Benefits Administration, Project Planning, Strategy, Business Planning, Management, Management Consulting, Marketing, Leadership Development, Leadership, Selling, Public Speaking, Employee Relations, Sales, Workers Compensation, Health Savings Accounts, Health Care Reform, Disability Insurance, Property & Casualty..., Brokers, Term Life Insurance, COBRA, Life Insurance, Medicare, Cafeteria Plans, Medicare Part D, Managed Care, PPO, Group Insurance, Claim, Fixed Annuities, Health Policy, 401k, Long-term Care, ERISA
Education
Bloomsburg University of Pennsylvania 1981 — 1985
BS, Business Economics
Notre Dame of Green Pond High School 1977 — 1981
High School, College Prep
D'Agostino Properties January 2013 - Present
DST Health Solutions 1999 - Present
Silver Spring Township 2011 - 2012
Amisys Synertech 1997 - 1998
PHICO Insurance Company March 1983 - December 1996
Capital Blue Cross August 1980 - March 1983
Hershey Medical Center October 1978 - August 1980
US Army Environmental Hygiene Agency July 1972 - November 1978
Skills
HIPAA, Healthcare, MS Project, Software Documentation, Healthcare Consulting, Health Insurance, Managed Care, Management, Medicaid, Insurance, Strategic Planning, Leadership, PMP, Process Improvement, Healthcare Information..., Marketing, Business Analysis, Program Management, EMR, Medicare, Customer Service, Cross-functional Team..., Healthcare Industry
Education
Central Michigan University 1977 — 1978
MA, Management and Supervision
University of Mississippi 1970 — 1972
MCD, Communicative Disorders
University of Mississippi 1966 — 1970
BA, Communicative Disorders
United States Department of Defense May 2011 - Present
Capital Blue Cross March 2011 - May 2011
National Institute of Standards and Technology January 2010 - December 2010
Standard Parking April 2009 - August 2009
HHS Program Support Center March 2007 - February 2009
HHS Food and Drug Administration August 2004 - February 2008
Acuity Brands Lighting March 2004 - August 2004
IMC Global November 2003 - February 2004
General Electric Power August 2003 - November 2003
Ingersoll Rand January 2002 - July 2003
Skills
Financials, E-procurement, Business Process, Integration, Oracle Applications, Oracle E-Business Suite, Procure-to-Pay, Software Documentation, Program Management, Oracle, Cross-functional Team..., Business Analysis, PMO, ERP
Education
Cleveland State University 1981 — 1985
BA, Business Administration
Geneia October 2013 - Present
Capital Blue Cross February 2011 - September 2013
Capital Blue Cross March 2008 - February 2011
Capital Blue Cross June 2003 - March 2008
Skills
QTP, Quality Center, Test Automation, Regression Testing, Testing, LoadRunner, WinRunner, Quality Assurance, Visual Basic, Automation, Functional Requirements, C, Stress Testing, SQL, Requirements Analysis, SDLC, Tableau software, VBScript
Education
Capital College, Pennsylvania State University 1994 — 1996
BS, Professional Accountancy
Harrisburg Area Community College 1991 — 1994
Associate of Arts (AA), Business Administration
Capital Blue Cross May 2012 - Present
Milton Hershey Medical College - Penn State University September 2011 - April 2012
J P Morgan Chase November 2008 - November 2011
Skills
SPSS, Minitab, SQL, SoapUI, Business Objects, Requirements Gathering, Requirements Analysis, Leadership, Data Analysis, SharePoint, SAS, Microsoft Excel, Financial Modeling, Analysis, Financial Analysis, Data Warehousing
Education
University of Scranton 2014 — 2016
Master of Business Administration (MBA), Health/Health Care Administration/Management
Brigham Young University 2004 — 2007
BS, Economics
Capital Blue Cross Business AnalystCapital BlueCrossSeptember 2012 - Present
Skills
Health Insurance, Life Coaching, Medicare, Insurance, Claim
Education
Geneva College 1982 — 1984
Elementary Education and Teaching
Pinebrook Junior College 1979 — 1981
Associate in Liberal Arts
Capital BlueCross November 2010 - Present
Capital Blue Cross October 2008 - October 2010
Capital BlueCross April 1990 - October 2008
Skills
Health Insurance, HRIS, Benefits Administration, FMLA, Workers Compensation, Health Savings Accounts, Deferred Compensation, Disability Insurance, Employee Benefits, Managed Care, Insurance, Medicare, Life Insurance, Process Improvement
Education
Excelsior College 2015 — 2018
Institute for Integrative Nutrition 2013 — 2014
Certified Health Coach, Integrative Nutrition Health Coach
Accenture February 2011 - Present
Genzyme Genetics October 2009 - February 2011
Deloitte Consulting October 2005 - October 2009
Genzyme Genetics November 2008 - September 2009
Capital Blue Cross June 2008 - October 2008
HealthMarkets September 2007 - May 2008
US Oncology March 2007 - August 2007
AIG December 2006 - February 2007
Capital Blue Cross October 2005 - November 2006
Presbyterian Healthcare Services December 2001 - September 2005
Skills
Program Management, Process Improvement, Business Process..., Business Process
Education
New York University 1994 — 1996
MPA, Health Policy and Management
Brandeis University 1986 — 1989
BA, Biopsychology
Queens College 1985 — 1986
None, Biology
PA Department of Labor & Industry May 2012 - Present
Technisource January 2008 - February 2009
Affiliated Computer Services March 2007 - November 2007
UGI Utilities, Inc. February 2004 - February 2007
IMS Health November 2000 - February 2003
Comdisco November 1999 - November 2000
Capital Blue Cross May 1991 - November 1999
Skills
Project Management, Team Leadership, Process Improvement, SDLC, Leadership, Change Management, Management, Integration, Requirements Analysis, Recruiting, Business Process, Disaster Recovery, CRM, Team Building, Six Sigma, Risk Management, Project Planning, Performance Management, Budgets, ERP, Human Resources, Operations Management, Databases, Security, Negotiation, Service Delivery, Vendor Management, Talent Management, Access, Business Analysis, Business Process..., Information Technology, Program Management, Employee Relations, Sourcing, Visio, Microsoft Word, Quality Management, Leadership Development, Talent Acquisition, Outsourcing, Time Management, Coaching, Customer Service, Onboarding, Strategic Planning, Strategy, Management Consulting, PowerPoint, Microsoft Excel
Education
Albright College 2001 — 2003
Bachelors, Organizational Behavior/Applied Psychology
Capital BlueCross March 2015 - Present
Capital BlueCross June 2013 - February 2015
Capital BlueCross July 2012 - June 2013
Capital Blue Cross December 2010 - July 2012
Capital BlueCross October 2008 - December 2010
Capital BlueCross September 2007 - October 2008
Capital BlueCross February 1994 - September 2007
McNees Wallace & Nurick LLC May 1990 - February 1994
Skills
Strategic Planning, Health Insurance, Change Management, Employee Benefits, Insurance, PPO, Risk Management, HMO, Policy
Education
Penn Manor High School
Penn Manor High School
Pennsylvania State University, The Dickinson School of Law
JD
Skippack Kitchen & Bath, LLC June 2015 - Present
Volpe Enterprises, Inc. October 2014 - March 2015
Weiler's Kitchen & Bath Design Center January 2012 - October 2014
Capital Blue Cross May 1995 - May 2000
Meridian Bancorp April 1991 - April 1995
RM Palmer Company 1991 - 1993
Birdsboro Pharmacy 1986 - 1992
Skills
Interior Design, Customer Service, 20/20 Design Software, Architectures, Microsoft Office, Windows, Kitchen & Bath Design, Architecture, Business Analysis, Social Media Marketing, New Business Development, Flooring, Kitchen Cabinets, Countertops, Requirements Analysis, Business Process..., Space Planning, AutoCAD
Education
Art Institute of Philadelphia 2010 — 2013
Bachelor of Science (B.S.), Interior Design
Alvernia College 1989 — 1993
Bachelor of Science (B.S.), Computer/Information Technology Administration and Management
Capital Blue Cross
Skills
Case Management, Nursing, Health
Education
Des Moines Area Community College 1974 — 1976
ADN, CCM, Nursing, Certified Case Manager
WeiserMazars LLP January 2011 - Present
LECG November 2004 - October 2010
Capital Blue Cross October 2002 - November 2004
Deloitte 1975 - 2002
Skills
Insurance Company..., Forensic Accounting, SEC filings, Due Diligence, Internal Controls, Financial Reporting
Education
Baruch College, City University of New York (CUNY) 1973 — 1976
M.B.A., Finance
Marist College 1969 — 1973
B.S., Accounting and Finance
Capital Blue Cross Associate ActuaryConrad Siegel Actuaries1900 - 1900
Education
Dickinson College
BS, Physics, Mathematics
Jennifer Vogel March 2015 - Present
Geneia June 2014 - March 2015
Capital Blue Cross July 2011 - June 2014
CAPITAL BLUECROSS January 2003 - July 2011
NYLCARE HEALTH PLANS OF THE MID-ATLANTIC January 1991 - January 1998
University of Pennsylvania January 1990 - January 1991
Skills
Healthcare Strategy, Management, Analytics, Strategy, Health Insurance, Data Warehousing, Medicare, Business Objects, Business Intelligence, SDLC, Business Analysis, Databases, Healthcare, Team Building, Process Improvement, Leadership, Project Management, Program Management, Strategic Planning
Education
Dickinson College 1985 — 1989
Bachelor's Degree, Mathematics, 3.45
Capital Blue Cross 2012 - Present
Geneia 2006 - Present
Choicelinx 2000 - 2005
Healthsource New Hampshire 1993 - 1998
Healthsource 1985 - 1993
Skills
EMR, Strategy, Healthcare, Health Insurance, Healthcare Consulting, Creative Direction, Entrepreneurship, Management, Customer Service, Social Media, Analytics, Clinical Research, Marketing, Marketing Communications, Project Management, B2B, Strategic Planning, Community Outreach, Leadership, Hospitals, Healthcare Industry, Program Management, Managed Care, Program Development, Nonprofits, Retail, HIPAA, Start-ups, Fundraising
Education
Boston University
Master of Science
Rivier College
Bachelor of Science, Health Care Administration
PerformCare July 2014 - Present
CBHNP PerformCare an Amerihealth Mercy Company April 2010 - July 2014
AAA Mid-Atlantic May 2008 - April 2010
Capital Blue Cross 2007 - 2008
Skills
Insurance, Microsoft Office
Education
Elizabethtown College 2005 — 2008
BS, Actuarial Science
Dickinson College August 2015 - Present
Messiah College September 2014 - Present
The Bartlett Group January 2014 - Present
Free-Lance Writing and Marketing February 2013 - Present
Capital Blue Cross July 2011 - June 2012
Capital Blue Cross September 2007 - July 2011
Capital Blue Cross August 2006 - September 2007
Capital BlueCross July 2004 - August 2006
Various Publishing Companies and PR agencies February 1985 - July 2003
Skills
Strategic Planning, Budgets, Direct Marketing, Public Speaking, Access, Market Research, Public Relations, Analysis, Research, Team Building, Project Planning, Strategy, Marketing, Management, Marketing Communications, Leadership
Education
Duquesne University 2008 — 2011
Masters, Leadership & Business Ethics
Elizabethtown College 2006 — 2007
Bachelor's of Science, Business/Professional Studies
Harvard University 2001 — 2001
Certification in Negotiations, Negotiations
Milliman May 2010 - Present
United Concordia June 2008 - May 2010
Capital Blue Cross June 2006 - May 2008
CIGNA Group Insurance June 2004 - May 2006
Education
Bucknell University 2000 — 2004
Bachelor of Arts, Mathematics & Economics
Capital Blue Cross Various PositionsU.S. Department of Veterans Affairs1985 - 1997
Skills
Health Insurance, Healthcare, Medicaid, HIPAA, Insurance, Healthcare Industry, Provider Relations, Data Analysis
Education
Harrisburg Area Community College
Business, Management, Marketing, and Related Support Services
Capital Blue Cross 2009 - 2010
Capital Blue Cross 2004 - 2009
Capital Blue Cross 1995 - 2004
Capital Blue Cross 1991 - 1995
Capital Blue Cross 1985 - 1995
Education
Penn State University - MEd 1992 — 1999
Masters in Education, Training and Development
Penn State University - BBA 1977 — 1979
Bachelor of Business Administration, Accountinng
HACC, Central Pennsylvania's Community College 1975 — 1977
Associates, Accounting
Bloomington Public School District August 2011 - Present
Harrisburg School District June 2006 - October 2010
Substitute Teacher Sevice September 2002 - June 2006
Pennsylvania State Employee Credit Union July 2000 - July 2001
Clarion University of Pa July 1999 - January 2001
Fair Housing of the Capital Region January 1998 - July 2000
Harrisburg Area Community College January 1990 - August 1994
Capital Blue Cross January 1989 - October 1991
Harrisburg Area Community College January 1988 - October 1989
Quaker Oat Company February 1984 - June 1988
Skills
Public Speaking, Radio Host, Teaching Workshops, Teaching, Leadership Development, Research, Editing, Social Networking, Wellness in US and..., Arts in the Church..., Dale Carnegie Graduate..., Professional Storyteller, Spoken Word Artist, Christian Education..., Commercial Artist, Voice Over Talent, Word Processing, Newsletters, Report Writing, Event Planning, College Recruiting, Employment Recruiting, Theatre, Tutoring, Acting, Supervisory Experience, Supervisory Skills, Management, Creative Writing, Creativity, Poetry Readings, Performance Poetry, Drama, Motivational Speaking, Interviews, Customer Service, Academic Administration, Academic Tutoring, Special Education, Social Media, Grants, Freelance Writing, Union Relations, YouTube, Performing Arts, Youth Engagement, Public Relations, Promotions, Cultural Diversity, Marketing
Education
Life Christian University 2014 — 2014
Advance Diploma in Theology, Christian Studies, 4.0
Eastern University 2007 — 2009
Masters Program, Multicultural Education, 3.8
Prairie View A&M University 1981 — 1983
Masters, Business, 2.9
Illinois State University 1977 — 1981
BS, Mass Communication/PR, 2.5
Highmark Inc. January 2013 - Present
Highmark Inc. January 2013 - Present
Coventry Health Care September 2004 - January 2013
Capital Blue Cross 1988 - 2004
Skills
Process Improvement, SDLC, Business Analysis, Visio, Disaster Recovery, PMP, Requirements Analysis, Vendor Management, HIPAA, SharePoint
Education
Edinboro University of Pennsylvania
BSBA, Business Adminstraion
Lebanon Valley College
MBA, Business
Jrg Advisors April 2012 - Present
Ann Taylor LOFT August 2005 - Present
Mid Penn Bank 2010 - 2012
Mid Penn Bank February 2008 - February 2010
CoreSource, Inc 2003 - 2004
Health America 2000 - 2003
Keystone Health Plan Central 1995 - 2000
Capital Blue Cross 1989 - 1995
Skills
Sales, Health Insurance, CRM, Account Management, Business Development, Customer Retention, Leadership, Management, Training, Customer Service, Insurance
Education
Albright College 2007 — 2009
Bachelor of Science, Business/Management Studies
Central Pennsylvania College
Associates Degree, Business Administration
Harrisburg Area Community College
Associate Degrees, Business Management
Upper Dauphin Area High School
Diploma, Business
Zeigler Bros. Inc. October 2006 - Present
Ahold Financial Services February 2000 - September 2004
Central Pennsylvania Literacy Council 1994 - 1998
Capital Blue Cross December 1992 - August 1997
TRW Turbine Airfoils 1983 - 1986
Avis Budget Group September 1981 - March 1983
American Express August 1979 - September 1981
Skills
General Ledger, Financial Reporting, Budgets, Accounts Payable, Accounting, Risk Management, Financial Accounting, Financial Analysis, Income Tax, Finance, Cost Accounting, Variance Analysis, Consolidation, GAAP, Fixed Assets, Human Resources, Revenue Recognition, US GAAP, Sarbanes-Oxley Act, Internal Controls, Cash Flow
Education
Kutztown University of Pennsylvania 1991 — 1995
MBA, Business
Capital College, Pennsylvania State University 1988 — 1990
BS, Accounting
Molina Healthcare December 2013 - Present
GE Healthcare June 2008 - May 2013
Humana December 2006 - March 2008
Capital Blue Cross September 2002 - December 2006
Clarica January 1999 - June 2002
Wenthe-Davidson Engineering Co. February 1997 - December 1998
Skills
Contract Negotiation, Contract Management, Health Insurance, Legal Research, Legal Writing, Regulatory Filings, Microsoft Excel, Microsoft Word, Workshare, Lotus Notes, HIPAA, EHR, Medical Imaging, Medical Devices, Process Improvement, EMR, Hospitals, Healthcare Information..., Healthcare, Clinical Research, Insurance, Healthcare Industry, Legal Compliance, Managed Care, Health Law, Medicaid, Cross-functional Team..., Medical Compliance, Health Policy
Education
Carthage College 1998 — 1998
Paralegal Certificate, Paralegal Studies
Carthage College 1993 — 1997
B.A., Criminal Justice
Capital Blue Cross 2001 - Present
Skills
Health Insurance, Medicare, Medicare Supplements
Education
Susquehanna University 1978 — 1980
Bachelor's degree, History
Elizabethtown College 1976 — 1978
Highmark, Inc. May 2013 - Present
Highmark December 2002 - May 2013
Capital Blue Cross May 1993 - January 2002
Skills
Health Insurance, Insurance, Medicare, Process Improvement, Claim, Employee Benefits, Customer Service, Managed Care, Visio, HIPAA, Business Analysis, Call Centers
Education
Upper Iowa University, Fayette, Iowa 1970 — 1974
Bachelor's degree, English and Elementary Education
DeSales University
Master of Business Administration (MBA), Healthcare Systems Administration
Capital Blue Cross
Skills
Business Analysis, Requirements Gathering, MS Project, Medicare, PMP, Vendor Management, Access
Education
Elizabethtown College 2006 — 2009
Bachelor's Degree, Business Administration
Capital Blue Cross May 2007 - Present
Skills
Accounting, Financial Reporting, General Ledger, Financial Analysis, Auditing, Account Reconciliation, Accounts Payable, Accounts Receivable, PeopleSoft, Payroll, Access, Bookkeeping, Insurance, Finance, GAAP, Tax Accounting, Forecasting, Analysis, CPA, Financial Modeling, Process Improvement, Fixed Assets, SEC filings
Education
Lebanon Valley College 1996 — 2000
Masters of Business Administration MBA
Bloomsburg University of Pennsylvania 1982 — 1985
Bachelor's degree, Accounting
Capital Blue Cross
Skills
Brokers, Data Warehousing, Underwriting, Property & Casualty..., Team Building, Insurance
Education
Bloomsburg University of Pennsylvania 1976 — 1980
Bachelor of Science (BS), Accounting
Capital Blue Cross November 2001 - September 2015
Empire Medicare Services March 1999 - November 2001
Highmark September 1984 - February 1999
Skills
Medicaid, Insurance, Healthcare Industry, Claim, Employee Benefits, Utilization Management, Health Care Reform, Healthcare Information..., Medical Billing, Medicare, Health Insurance, Policy, Process Improvement, Managed Care
Education
University of Phoenix 2007 — 2008
Master of Business Administration, Business Administration, 4.0
Albright College 1999 — 2001
Bachelor of Science, Business Administration and Management, General
Aetna July 2010 - Present
Aetna November 2007 - July 2010
Capital Blue Cross August 2005 - January 2007
Skills
Research, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Outlook, Budgets, Strategic Planning, Editing, Project Management, PMO, Medicare, Policy, Insurance, Healthcare, Medicaid, Provider Relations
Education
Capital College, Pennsylvania State University 2008 — 2013
Master's degree, Health/Health Care Administration/Management
DePaul University 2004 — 2006
BA, Psychology
Capital Blue Cross
Skills
Medicare, Health Insurance, Disease Management, Managed Care, Provider Relations, Utilization Management, Health Policy
Education
D'Youville College 1980 — 1984
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Capital Blue Cross Manager Utilization ManagementAetnaApril 1994 - March 2002
Gnaden Huetten Memorial Hospital January 1977 - April 1994
Skills
Certified Case Manager, Ceritfied Chronic Care..., Certified Managed Care...
Education
American Sentinel University 2010 — 2012
Bachelor of Science (BSN), Nursing Science, 4.0
St. Luke's School of Nursing
Registered Nurse
Soreff Law December 2013 - Present
Verizon Wireless October 2003 - June 2012
Verizon Wireless January 2003 - January 2012
Capital Blue Cross December 2001 - October 2003
Capital Blue Cross January 2001 - January 2003
The Guardian Life Insurance Company of America August 1987 - December 2001
Pennsylvania State Unemployment Office August 1980 - May 1987
Skills
Data Entry, Insurance, Outlook, Microsoft Office, Microsoft Word, Accounts Receivable, Training, Customer Service, Customer Retention, Troubleshooting, Account Management, Bilingual-Spanish, Bilingual Proficiency, Immigration Issues, Immigration Law, Legal Research, Medical Terminology, Familiar with Medical..., HIPAA, Health Insurance, PowerPoint, Time Management, Teamwork, Customer Oriented, Claim Investigation, Claims Resolution, Claims Handling, Ownership, Telecommunications..., Billing Solutions, Medical Billing, Unemployment Claims, Subrogation, Phone Etiquette
Education
Highline Community College 2013 — 2013
Certificate, Paralegal
East Stroudsburg University of Pennsylvania 1974 — 1976
Bachelor of Science (BS), Elementary Education and Teaching, Cum Laude graduate
Northampton Community College 1972 — 1974
Associate of Science (A.S.), Early Childhood Education and Teaching
Catasauqua High School 1969 — 1972
Bellevue College
Community Service
East Stroudsburg University
Bachelor of Science, Elementary Education
PTSA Secretary, Odle Middle School
Capital Blue Cross June 2006 - May 2011
Aetna 2005 - 2006
Nationwide Insurance 1998 - 2005
Conseco 1997 - 1998
Ernst & Young 1989 - 1992
Skills
Customer Service, Research, Photoshop, Teaching, HTML, Budgets, C++, C
Education
Carnegie Mellon University 1979 — 1983
Bachelor of Science (BS), Applied Mathematics/Economics
Lower Allen Township September 2011 - Present
Diakon March 2003 - October 2005
Geisinger Health System October 2001 - March 2003
Geisinger Health System January 1999 - October 2001
Capital Blue Cross May 1996 - January 1999
National Education Centers March 1993 - April 1996
CareerCom Canada Corporation July 1992 - February 1993
CareerCom Corporation February 1990 - July 1992
Education
Penn State University 1987 — 1989
Bachelor of Science (BS), Accounting
Central Pennsylvania College 1985 — 1987
Associate of Science (A.S.), Accounting
Office of Senator Art Haywood January 2015 - Present
Senate of PA June 2013 - January 2015
The Performance Group March 2013 - May 2013
Department of Labor and Industry March 2010 - March 2012
Pennsylvania Department of Transportation May 2009 - March 2010
Pennsylvania Department of Transportation November 2007 - May 2009
Pennsylvania Department of Transportation August 2006 - November 2007
Department of State March 2005 - August 2006
Capital Blue Cross June 2003 - March 2005
Skills
Microsoft Office, Customer Service, Office Equipment, Computer, Typing, Multi Tasking, Management, Administrative..., Training, Outlook, PowerPoint, Budgets, Human Resources, Microsoft Word, Employee Benefits, Research, Spreadsheets, Teamwork, PeopleSoft
Education
Harrisburg Area Community College 1994 — 2005
Nursing/Accounting
Harrisburg High School 1990 — 1994
High School Diplima, Academic/Business
Retired September 2012 - Present
Magellan Health Services November 2010 - September 2011
Morgan Healthcare Audits October 2004 - September 2011
First Health Services February 1997 - October 2004
Capital Blue Cross October 1994 - February 1997
Dauphin Deposit Bank April 1993 - October 1994
Skills
COBOL, COBOLII, Microfocus COBOL, CICS, TSO, MVS/ESA JCL, FileAid, Eztrieve, Quikjob, SQL, Excel, Word, Access, PowerPoint, MS Project, Visio, Viasoft, QuickBooks
Education
Harrisburg Area Community College 1988 — 1992
Associate's degree, Computer Applications/Mainframe
Capital Blue Cross 2006 - Present
Education
Alderson-Broaddus College
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Saint Francis University
Master of Arts (MA), Human Resources Management and Services
Aetna September 2014 - Present
Schiano's October 2013 - May 2014
Capital Blue Cross January 2014 - April 2014
PHEAA December 2012 - June 2013
Bonefish Grill August 2012 - November 2012
Rockbass Grill May 2011 - August 2012
Skills
Customer Service, Data Entry, Typing, Waitressing, Time Management
Education
Harrisburg Area Community College 2009 — 2011
California University of Pennsylvania 2008 — 2009