Humana Inc.
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States CEO: Bruce D. Broussard (1 Jan 2013–) Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S Subsidiaries: Health Value Management, Inc.,
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Humana Inc. Employees
Humana Inc. April 2015 - Present
Self-employed May 2006 - December 2014
Maritz May 2014 - November 2014
Truman State University August 2010 - May 2014
Bed Bath & Beyond May 2012 - January 2013
Camp Cedarledge May 2010 - August 2011
Skills
Intercultural..., Critical Thinking, Social Media, Cross-cultural..., Spanish, Experience working with..., Mandarin Chinese, Multicultural, Mandarin, Leading Discussions, Multi-unit Retail..., Dispute Resolution, Teaching, Customer Service, Teaching English as a..., Sales
Education
Truman State University 2010 — 2014
Bachelor of Arts (BA), Spanish Language and Literature, Junior
Humana August 2010 - April 2014
Humana Inc. August 2007 - August 2010
Humana August 2000 - July 2007
Skills
Account Management, Insurance, Leadership, Employee Benefits, Health Insurance, Sales, Medicare
Education
University of Cincinnati College of Business 2001 — 2004
MBA
University of Cincinnati 1988 — 1993
BBA, Marketing
Humana, Inc September 2011 - Present
The Center 2015 - 2015
The Center 2015 - 2015
Willis June 2007 - September 2011
UnitedHealth Group May 2001 - June 2007
Skills
Health Insurance, Health Savings Accounts, Insurance, Self-funded, Brokers, Disability Insurance, Managed Care, Group Medical, Account Management, Underwriting, PPO, Commercial Insurance, Medicare, Life Insurance, Term Life Insurance, Dentistry, Workers Compensation
Education
The University of Texas at Austin 1982 — 1986
Bachelor of Business Administration (BBA), Business Administration and Management, General
Humana August 2014 - Present
Humana May 2012 - July 2014
Humana Inc. May 2008 - May 2012
Humana March 2004 - May 2008
Humana March 2003 - March 2004
Humana November 2001 - March 2003
Burke Marketing Research January 1999 - June 2001
Skills
Requirements Analysis, Insurance, Analysis, Medicare, Customer Relations, Claims, Management Consulting, Testing, Business Process, Health Insurance, Healthcare, Health, Documentation, Customer Service, Strategic Planning, Business Requirements, Business Analysis, Research, Process Improvement, Requirements Gathering, Data Analysis, Process Engineering, Business Process..., Visio, Team Building, SharePoint, Six Sigma, Access, SDLC, Problem Solving, Market Research, MS Project, Agile, Business Strategy, Call Center, PowerPoint, Lotus Notes, Microsoft Office, Customer Satisfaction, Excel, Claim, Cross-functional Team..., Software Documentation, Project Management
Education
University of Dayton 1994 — 1999
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Go Fetch Marketing & Design January 2004 - Present
Fuzzy Fans, LLC January 2010 - January 2014
Humana Inc. 2000 - 2003
Caesars Indiana 1999 - 2000
Skills
Advertising, Social Media Marketing, Graphic Design, Logos, Website Design, Wordpress websites, direct mail, EDDM, Every door direct mail, branding, video, photography, mobile marketing, SEO, blogging, Customer Database, Databases, Direct Marketing, Logo Design, Public Relations, Brochures, Marketing, WordPress, Web Design, Video, Mobile Marketing, Wordpress, Direct Mail, Email Marketing, Online Marketing, Blogging, Photography, Online Advertising, Web Marketing, Database Marketing, Brand Development, Website Development, SEM, Strategic Planning
Education
University of Dayton 1991 — 1994
Finance
University of Louisville 1996 — 1999
MBA, Business
Coventry Health Care September 2011 - Present
Humana Inc February 2008 - September 2011
Hospital Contract Auditing September 2005 - February 2008
Humana April 2005 - August 2005
Humana September 2002 - September 2003
Skills
Six Sigma, Quality Assurance, Auditing, Internal Audit, Leadership, Management, Recruiting, Medicare, Health Insurance, Insurance, Managed Care, Process Improvement, Employee Benefits, Lotus Notes, Medicaid
Education
The University of Texas at Arlington
B.S, Information SystemsAugust
The University of Texas at Austin 1982 — 1987
B.A, JournalismAugust
Humana Inc. May 2015 - Present
Skills
ASP.NET, .NET, Web Services, Microsoft SQL Server, C#, Agile Methodologies, Business Intelligence, SSIS, Scrum, Software Development, SQL, WCF, SSRS, Test Driven Development, Requirements Analysis, Software Project..., REST, MVC, SDLC, Visual Studio
Education
University of Pune 2009 — 2012
Master of Science (M.Sc.) in computers
Swami Ramanand Teerth Marathwada University 2005 — 2008
BCS
Anthem, Inc. April 2014 - Present
Humana January 2013 - April 2014
Humana March 2011 - January 2013
Humana Inc August 2007 - March 2011
Humana July 2005 - August 2007
Humana June 2004 - July 2005
Skills
Employee Benefits, Insurance, Strategic Planning, Event Planning, Health Insurance, Strategy, Marketing, Training, Leadership, Management, Program Management, Marketing Strategy, Business Development, Advertising, Sales
Education
University of Cincinnati 1999 — 2004
Bachelor of Business Administration (BBA), Focus: Marketing, Integral: International Business
Humana Inc. June 2013 - Present
University of Miami, Miller School of Medicine 2010 - 2013
UnitedHealth Group 2008 - 2010
Diagnostic Testing Group 2004 - 2006
Blue Cross Blue Shield of Florida (Florida Blue) 1998 - 2004
Skills
Managed care contract..., Notary Public, Volunteering, Customer Service, Managed Care, Training, Healthcare, Leadership, Program Management, Project Management, Team Building, Medicaid, Public Speaking, HIPAA, Health Insurance, Management, Physicians, Medicare, Healthcare Industry, Process Improvement, Insurance
Education
Universidad del Sagrado Corazón 1985 — 1990
Bachelor of Arts (BA), Journalism
Humana June 2013 - Present
Humana September 2012 - June 2013
Humana, Inc October 2010 - September 2012
Humana June 2008 - September 2010
Humana March 2005 - May 2008
Skills
Strategic Planning, Public Speaking, Non-profits, Customer Service, Marketing Strategy, Event Planning, Business Development, Negotiation, Research, New Business Development, Process Improvement, Microsoft Office, Onboarding, Event Management, Fundraising, Team Leadership, Project Management, Strategy, Nonprofits, Leadership, Marketing, Project Planning, Management, Coaching, Analysis, Software Documentation, Cross-functional Team...
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.)
Universidad de Puerto Rico
Bachelor of Business Administration (BBA), Marketing
Humana Inc. September 2013 - Present
Humana January 2007 - September 2013
Humana Military June 2004 - July 2007
Humana June 1997 - June 2003
Skills
Process Improvement, Financial Analysis, Accounts Receivable, Data Analysis
Education
Sullivan University 2009 — 2014
Bachelor's degree, Accounting and Healthcare Management
CareWorks USA November 2014 - Present
Humana Inc. January 2008 - June 2014
Skills
Management, Microsoft Excel, Microsoft Office, Microsoft Word
Education
University of Cincinnati 2002 — 2007
Business Administration and Management, General
Humana Inc. August 2014 - Present
PsychPros/Talbert House March 2014 - August 2014
Good Samaritan Hospital April 2013 - March 2014
AmeriBest Home Care June 2010 - June 2011
Rms Of Ohio November 2010 - May 2011
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Research, Customer Service, Teamwork, Healthcare, Cpr Certified, Windows, English, Photoshop, Leadership, Time Management, Team Building, Team Leadership
Education
University of Cincinnati 2012 — 2014
Masters, Health/Health Care Administration/Management, 3.5
Wright State University 2011 — 2012
Bachelor of Arts (BA), Psychology
Humana Inc. August 2003 - Present
A Technological Advantage February 2003 - August 2003
Educational Computing Services May 1997 - February 2003
ExecuTrain June 1992 - May 1997
Skills
Social Media, Instructional Design, Community Management, Social Learning, Blogging, Social Networking, Project Management, E-Learning, SharePoint, Program Management, Content Management, Needs Analysis, Strategic Planning, Visio, Blended Learning, Leadership, Coaching, PMP, Public Speaking, Editing, Training, Teaching, Project Planning, Team Building, Organizational..., Workshop Facilitation, Data Analysis, Leadership Development, Community Outreach, Staff Development, Adult Education, Instructor-led Training, Learning Management, Training Delivery, Employee Training, Organizational..., Consulting, Process Improvement, Analysis, Management
Education
Capella University 2005 — 2011
PhD (all but dissertation), Instructional Design for Online Learning
The Southern Baptist Theological Seminary 1985 — 1988
Doctor of Education (Ed.D. - all but dissertation), Educational Computing
Midwestern Baptist Theological Seminary 1979 — 1982
Master of Religious Education, Religious Education
William Jewell College 1976 — 1979
B. A., Psychology, Religion
Humana June 2015 - Present
Humana Inc March 2014 - June 2015
Humana November 2006 - March 2014
AMS November 2004 - November 2006
Skills
Term Life Insurance, Insurance, Disability Insurance, Health Insurance, Life Insurance, Sales, Brokers, Employee Benefits, Health Savings Accounts, Underwriting, Commercial Insurance, Managed Care, Long-term Care, Workers Compensation, Medicare, Leadership
Education
University of Colorado Colorado Springs 2000 — 2003
MBA, Business - Management Emphasis
University of Wisconsin-Green Bay 1996 — 2000
BA, Business- Marketing Emphasis
Novation, LLC/VHA 1997 - 2012
Baxter Healthcare, Alliant Foodservice (Now US Foods) 1990 - 1997
Humana, Inc 1977 - 1990
Skills
Team Leadership, Project Planning and..., Portfolio Management, Contract Negotiation, RFI/RFP Competitive Bid..., Sales and Revenue..., Collaborative Problem..., Strategic Partnerships, Consultative Sales..., New Business Development, Hospital Operations..., Microsoft Word, Management, Healthcare, Hospitals, Leadership, Healthcare Management, Managed Care, Public Speaking, Strategic Planning, Healthcare Consulting, Business Development, Marketing, Program Management, Cross-functional Team..., Business Planning, Healthcare Industry, Contract Management, Customer Satisfaction, Sales, Team Building, Process Improvement, Account Management, Sourcing, Budgets, Forecasting, Sales Operations, Pricing, Competitive Analysis, Purchasing, Sales Management, P&L Management, Training
Education
The University of Texas at Dallas - School of Management
Master of Science (M.S.), Management and Administrative Sciences
Texas Tech University
Bachelor of Science (B.S.), magna cum laude, Food and Nutrition Sciences
Houston Methodist Primary Care Group March 2014 - Present
HCA Physician Services January 2013 - February 2014
LSU Healthcare Network October 2011 - January 2013
Humana, Inc September 2010 - October 2011
Behavioral Hospital of Bellaire December 2008 - December 2010
Skills
Healthcare Information..., HIPAA, EMR, Healthcare, EHR, Healthcare Management, Hospitals, Health Information..., Revenue Cycle, Medical Compliance, Meditech, Medicare, Medical Coding, Medicaid, Data Analysis, Ambulatory, CPOE, CPT, Cerner, Clinical Research, Credentialing, Epic Systems, Health Insurance, Health Policy, Healthcare Consulting, Healthcare Industry, ICD-10, Healthcare Reimbursement, ICD-9, Inpatient, Managed Care, Medical Records, Nursing, Practice Management, Provider Relations, Revenue Cycle Management, Software Documentation, Utilization Management, Case Managment, JCAHO, Medical Terminology, Quality Improvement, Physicians, Physician Relations, Medical Billing, Informatics, ICD-9-CM, Health Information..., HL7, Case Management
Education
Walden University 2010 — 2012
Master of Healthcare Administration
Texas Southern University 2005 — 2008
Bachelor of Science, Health Information Management
Humana February 2014 - Present
Humana, RightSource Rx January 2008 - Present
Humana, Inc January 2008 - Present
2008 - 2008DDS, Staffing Agency January 2008 - Present
2008Snelling Personnel Services, Staffing Agency January 2008 - November 2008
The Home Depot August 1991 - August 2005
The Home Depot January 1991 - January 2005
The Home Depot January 2001 - January 2003
The Home Depot January 1997 - January 2001
The Home Depot January 1994 - January 1997
Skills
Data Entry, Outlook, Access, Budgets, Payroll, Management, Recruiting, Spreadsheets, Accounts Payable, Process Scheduler, Retail, Telephone Skills, Accounts Receivable, Customer Service, Microsoft Excel, Customer Satisfaction, Microsoft Word, Employee Relations, Employee Benefits, Human Resources
Education
Tyler Junior College
Administrative Assistant and Secretarial Science, General
Tyler Junior College
Humana Inc. December 2006 - Present
Humana Health Plans of January 1997 - December 2006
Education
University of Houston 1989 — 1995
Psychology/Business
Other
ADP Worforce Now Comprehensive HR Services June 2010 - Present
ADP National Account Services July 2007 - June 2010
HUMANA, INC June 2005 - July 2007
MCKENDREE COLLEGE September 2005 - June 2007
EL PASO FIRST HEALTH NETWORK June 2002 - July 2005
SAN ELIZARIO INDEPENDENT SCHOOL DISTRICT August 1997 - June 2002
Skills
Coaching, Training, Team Leadership, Account Management, Operations Management, Management, Leadership, Employee Benefits, Performance Management, Benefits Administration, Talent Acquisition, Customer Service, Employee Training, Customer Retention, Workforce Management, Policy, Sales, ADP Payroll, Human Resources, Call Centers, Process Improvement, Budgets, Recruiting, Employee Relations, Team Building, Payroll, Onboarding, Employee Engagement, Vendor Management, Hiring, BPO, Change Management, Talent Management, HRIS, HRO, Outsourcing, Applicant Tracking..., Interviews
Education
University of Phoenix 2000 — 2002
MBA, Healthcare Management
The University of Texas at El Paso 1991 — 1996
Bachelor of Science, Health Science with a Minor in Education
School name:
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Humana Inc. March 2015 - Present
Lexmark International, Inc. June 2013 - Present
Xerox Shared Services (formerly ACS, Inc.) June 2010 - May 2012
Xerox Shared Services (formerly ACS, Inc.) June 2005 - June 2010
Xerox Shared Services (formerly ACS, Inc.) July 2004 - June 2005
NorthStar Outdoor Adventures March 2000 - December 2004
Xerox Shared Services (formerly ACS, Inc.) February 2002 - July 2004
Skills
Project Management, Forecasting, Strategic Planning, Customer Service, Contract Negotiation, Team Building, Account Management, Business Strategy, Insurance
Education
University of Colorado at Colorado Springs 1997 — 1998
MBA, Services Management, 3.952
National Outdoor Leadership School 1997 — 1997
Certificate of Completion, Wilderness Skills and Survival, Pass
Wake Forest University 1985 — 1990
B.S., Business and Accounting
Humana Inc. January 2007 - April 2011
Humana Inc. June 2005 - January 2007
US Bank January 2003 - June 2005
Skills
Recruiting, Employee Benefits, Analysis, Talent Acquisition, Customer Service, Interviews, Applicant Tracking..., Onboarding, Training, Employee Relations
Education
Upper Iowa University 2009 — 2012
MBA, HRM
University of Cincinnati 2003 — 2005
Bachelors, Psychology
Humana, Inc August 2010 - Present
Humana, Inc August 2008 - Present
Humana 2006 - 2012
Best Western Airport East Hotel February 2004 - August 2006
Skills
Training, Access, Process Improvement, Management, Software Documentation, Analysis, Healthcare, Marketing, Sales, Call Centers, Employee Benefits, Quality Assurance
Education
The College of Office Technology
Stann Creek Ecumenical College 1992 — 1997
Diploma
Humana Inc. September 2014 - Present
WellCare September 2013 - September 2014
Sears Holdings Corporation October 2007 - December 2011
Colonial Counseling Associates October 2006 - December 2011
Heart of Florida United Way October 2009 - December 2009
BETA Center August 2005 - September 2005
United Cerebral Palsy Child Development Center January 2004 - April 2004
Skills
Individual Assessment, Group Counseling, Group Dynamics, HIV/AIDS Education, Anger Management, Substance Abuse..., Equality & Diversity, Disability Awareness..., Public Speaking
Education
University of Central Florida 2005 — 2007
Master of Social Work (MSW)
University of Central Florida 1998 — 2004
Bachelor of Social Work (BSW), Additional coursework in Journalism and Women's Studies, 3.1
Humana August 2014 - Present
Humana Inc. 2011 - Present
Humana inc. 2009 - February 2011
Humana Inc 2001 - 2009
Skills
Network Development, Healthcare Management, Healthcare, Claim, Managed Care, Medicare, Network Administration, Provider Relations, HMO, Health Insurance, Insurance, Medicaid, HIPAA, Healthcare Consulting, Health Policy, Healthcare Industry, Credentialing
Education
University at Albany, SUNY
BA, History, English
Vermont Law School
Capitol City insurance August 2010 - Present
Humana, Inc June 2003 - July 2010
FAS Tex Logistics January 2000 - January 2002
United Parcel Service January 1998 - January 2000
Austin Community College January 1996 - January 1998
International Center January 1993 - January 1996
North Lake College 1992 - 1993
Skills
Insurance, Health Insurance, Account Management, Disability Insurance, Sales, Health Savings Accounts, Employee Benefits, Management, Customer Service, Customer Retention, New Business Development, Strategic Planning, Training, Brokers, Team Building
Education
University of North Texas 1990 — 1992
B.B.A, Marketing & Advertising
The American College
RHU Designation
Cabinet for Health and Human Services August 2014 - March 2015
Kentucky Transportation Cabinet October 2013 - July 2014
Kindred Healthcare September 2012 - December 2012
Humana Inc December 2011 - May 2012
UnitedHealth Group March 2011 - December 2011
Passport Health Plan December 2006 - February 2011
Passport Health Plan June 2002 - February 2006
Skills
Project Coordination, Systems Analysis, System Testing, HIPAA, Project Management, Visio, Healthcare, SDLC, Healthcare Information..., Process Improvement, Business Analysis, Software Documentation, Health Insurance, Access, Medicare, Medicaid, Analysis, Troubleshooting, MS Project
Education
Sullivan University 2006 — 2010
B.S, Healthcare Management and Administration
University of Louisville 1996 — 2000
English Literature/French
Humana August 2011 - Present
Humana March 2011 - August 2011
Humana December 2008 - April 2011
Humana Inc August 2000 - December 2008
Aperture 1997 - 2000
Healthcheck Inc May 1994 - December 1997
QMA Inc 1988 - 1994
Skills
Healthcare, SDLC, Leadership, Process Improvement, Program Management, Business Analysis, IT Strategy, Cross-functional Team..., Change Management, Project Management, Vendor Management, Management, SharePoint, Business Intelligence, Software Development, Visio, IT Management, PMP, Business Process..., Software Project..., Enterprise Architecture, Requirements Analysis, Business Process, Project Portfolio..., Integration, PMO, Disaster Recovery, Requirements Gathering, Consulting, Strategic Planning
Education
University of Louisville 2007 — 2009
MBA, Entrepreneurship
University of California, Santa Barbara 1985 — 1988
Bachelor of Science (B.S.), Computer Science
Aetna Better Health June 2014 - Present
Aetna Better Health July 2011 - Present
Planned Parenthood of Illinois September 2009 - May 2010
Loyola University Health System February 2005 - December 2009
HARMONY HEALTH PLAN OF ILLINOIS April 2003 - February 2005
METLIFE INSURANCE COMPANY - NATIONAL SERVICE CENTER January 2001 - January 2002
EVANSTON NORTHWESTERN HEALTHCARE CORP January 1997 - January 2001
HUMANA, INC January 1995 - January 1997
AMERICAN IMAGING MANAGEMENT (FORMERLY MEDICON, INC January 1994 - January 1995
CONSERVCO January 1990 - January 1993
Skills
Managed Care, Network Development, Provider Relations, Hospitals, Healthcare, Leadership, Health Policy, Medicare, Healthcare Industry, HIPAA, Credentialing, PPO, Healthcare Information..., Performance Improvement, Medicaid, Healthcare Management, Medicine, HMO, Revenue Cycle, Patient Safety, Process Improvement, Health Insurance, Healthcare Consulting
Education
University of St. Francis 1996 — 1999
M.S, Health Services Administration
University of Illinois at Urbana-Champaign
B.S, Health Planning and Administration
HealthMine Inc. September 2015 - Present
HealthMine Inc. September 2013 - Present
WorkWell Systems, Inc. August 2011 - September 2013
The Burchfield Group October 2010 - August 2011
Humana, Inc October 2003 - October 2010
Rxcellence, Inc. March 2003 - October 2003
Schering-Plough Corporation July 1997 - February 2003
Caremark Prescription Service October 1994 - June 1997
North Texas Healthcare Network March 1990 - September 1994
New York Life Insurance Company January 1987 - February 1990
Skills
Selling, Employee Benefits, New Business Development, Sales Operations, Healthcare, Managed Care, Leadership, Insurance, Account Management, Marketing, Medicare, Cross-functional Team..., Program Management, Contract Negotiation, Health Insurance, Marketing Strategy, Sales, Sales Management, Strategic Planning, Strategy
Education
Texas Tech University 1981 — 1985
BBA, Finance
Louisiana State University Health Sciences Center June 2014 - Present
Coventry Health Care of Louisiana, Inc. and Coventry Health and Life Insurance Company (TN, AR, MS) January 2010 - March 2014
Coventry Health Care of Louisiana September 2008 - December 2009
CareGuide, Inc. June 2007 - September 2008
J Pegues Consulting 2002 - 2007
LifeMasters Supported Selfcare 2006 - 2006
CIGNA Health Care 2001 - 2003
Quidnunc 2000 - 2001
Launch-Sequence, Inc. 2000 - 2001
Humana Inc. 1996 - 2000
Skills
Sales, Financial Services, Marketing, Consumer Goods, Executive Management, Leadership, Business Development, Marketing Strategy, Healthcare, Insurance, Product Development, Product Management, Management, Sales Operations, Business Strategy, Start-ups, Strategic Planning, Process Improvement, Project Management, Strategy, Employee Benefits, Consulting, Managed Care
Education
Tulane University - A.B. Freeman School of Business 1983 — 1985
M.B.A., Finance, International Business
Tulane University 1973 — 1978
B.A., Biology, History
ComEd November 2012 - Present
Humana Vitality June 2011 - October 2011
CSG (Chicago Systems Group) February 2011 - June 2011
Horizon Blue Cross Blue Shield of New Jersey June 2010 - January 2011
Health Care Service Corporation April 2009 - June 2010
Health Care Service Corporation December 2007 - April 2009
Humana Inc October 2006 - December 2007
Caremark Rx November 2005 - October 2006
Health Care Service Corporation May 1995 - November 2005
Blue Cross Blue Shield of IL February 2001 - October 2002
Skills
Microsoft Certified..., Process Management, Requirements Gathering, Requirements Management, Business Process..., Usability Testing, Cross-functional Team..., CRM, Program Management, Strategy, Business Process, Project Management, Integration, Health Insurance, Management, Software Documentation, Sales, Customer Service, New Business Development, Marketing, Business Strategy, Analysis, Team Building, Training, Leadership, System Testing, User Acceptance Testing, Process Engineering, Visio, Oracle, PowerPoint, Microsoft Excel, SharePoint, Test Cases, Google Adwords, iRise, Quality Center, Hyperion Reports, Clarity, User Interface Design, RequisitePro
Education
University of Illinois at Urbana-Champaign 1995 — 2000
Humana May 2013 - Present
Humana Inc. October 2011 - May 2013
First Community Bank January 2010 - October 2011
HUMANA INC January 2007 - December 2010
Center for Leadership Excellence 2009 - 2009
Honda R&D March 2006 - May 2007
Toyota Motor Manufacturing Indiana January 2004 - March 2006
General Mills April 1998 - January 2004
Big G Cereal January 2000 - January 2002
Big G Cereal January 1999 - January 2000
Skills
Strategic Planning, Leadership, Project Management, Cross-functional Team..., Team Building, Project Planning, Change Management, Forecasting, Management, Financial Analysis, Analysis, Training, Budgets, Integration, Manufacturing, Process Improvement, Program Management
Education
Franklin University 2005 — 2007
Masters, Business Administration * Finance
United States Military Academy at West Point 1986 — 1990
Bachelor, Science * General Engineering & Computer Science
Glasgow High School 1982 — 1986
Bank of America January 2015 - July 2015
Humana Inc. October 2013 - August 2014
Etech Texas October 2012 - June 2013
Taxease January 2012 - August 2012
The Chocolate Mint May 2011 - August 2011
Skills
Customer Satisfaction, Leadership Development, Time Management, Flexibility, Compliance, Strategic Communications, Collections, Sales Operations, Telephone Skills
Education
Texas Wesleyan University 2010 — 2012
Kinesiology and Exercise Science
The University of Texas at Arlington 2008 — 2010
Nursing
Duncanville High School
PointeNorth Insurance Group June 2014 - Present
Humana Inc. September 2010 - May 2014
Humana Inc. January 2007 - September 2010
Digital Insurance March 2004 - December 2006
Palmer & Cay January 2001 - March 2004
Georgia Baptist Health Care System March 1997 - August 2000
Group Health Cooperative of So Central Wisconsin January 1989 - April 1997
Skills
Employee Benefits, Insurance, Account Management, Sales, Strategy, Healthcare, Management, Medicare, Customer Service, New Business Development, Analysis, Health Savings Accounts, Customer Satisfaction, Health Insurance, Marketing, Leadership, Disability Insurance
Education
Taylor University 1978 — 1982
BA, Art and Sociology
Kearsley High School 1974 — 1978
H.S Diploma, College Prep
The Data Vault April 2015 - Present
Humana, Inc March 2007 - April 2015
Ajilon (LightYear Alliance) July 2006 - March 2007
BA Merchant Services March 2006 - May 2006
Skills
Windows Server, Visual Basic, C#, System Administration, CSS, Software Development, PHP, XML, Visual Studio, .NET, Microsoft SQL Server, Microsoft Word, PowerPoint, C++, JavaScript, HTML 5, LINUX/UNIX, SQL Server 2005, Windows Server 2008, Apache 2, XHTML, MySQL, OOP, Java, CCP, CAS, Argus, CI, PAHub, QMF for Windows, SharePoint, ASP, SDLC, Linux, Program Management, Business Analysis, Analysis, Visio
Education
Sullivan University 2015 — 2016
Master of Science in Management Information Technology (MSMIT)\MBA, Information Technology, 3.53
Sullivan University 2013 — 2015
Bachelor of Science (B.S.), Information Technology, 3.53
Sullivan University 2005 — 2006
Microsoft Network Engineer Certificate, Information Technology
Humana Inc. May 2013 - Present
Humana January 2008 - May 2013
Skills
Insurance, Business Analysis, Process Improvement, Business Process..., Business Process, Requirements Gathering, Visio, Project Management, Requirements Analysis, Analysis, Risk Management, Change Management, Software Project..., Integration, SQL, Customer Service, IT Strategy, Health Insurance, Leadership
Education
The University of Kansas 1979 — 1983
Mathematics
Union College 1977 — 1979
Pre-Medicine/Pre-Medical Studies
Work One Indiana September 2012 - Present
Power Ministries 2011 - 2012
Power Ministries January 2010 - January 2011
Kitchen Tune-Up Franchise System January 2004 - October 2009
Humana Inc January 1988 - January 2004
University of Louisville, - Major urban university January 1977 - January 1988
Skills
Marketing, Project Management, Marketing Strategy, Strategic Planning, Management, Team Leadership, Customer Service, Teaching, Microsoft Office, Non-profits, Team Building, Project Planning, Fine Woodworking, Process Improvement, Production Schedules, Direct Marketing, Negotiation, Budgets, Healthcare, Nonprofits, New Business Development, Account Management, Leadership Development, Recruiting, Operations Management, Business Planning, Coaching, Training, Strategy, Entrepreneurship, Marketing Communications, Sales
Education
Tulane University 2004 — 2004
MBA Certificate, Finance, Accounting, Marketing, Statistics
Computer Skills
Continuing Education
Humana Inc. February 2014 - Present
Humana Inc. June 2010 - February 2014
Humana Inc. May 2006 - June 2010
Humana Inc. December 2003 - May 2006
Humana Inc. June 2001 - December 2003
Humana Inc. April 2000 - June 2001
Humana Inc. October 1998 - April 2000
Humana Inc. January 1997 - October 1998
Vencor Home Health Inc June 1996 - January 1997
Humana Inc. January 1995 - June 1996
Skills
Insurance, Financial Analysis, Managed Care, General Insurance, Strategic Financial..., Financial Modeling, Risk Management, Process Improvement, Financial Reporting, Finance, Forecasting, Health Insurance, Leadership
Education
University of Kentucky 1993 — 1994
Master of Business Administration (MBA), Concentration in Health Administration
Transylvania University 1989 — 1993
Bachelor of Arts (BA), Finance, General
Humana January 2015 - Present
Humana Inc February 2013 - January 2015
Humana February 2011 - February 2013
Humana January 2002 - February 2011
Humana June 1999 - January 2002
Humana May 1998 - June 1999
Humana January 1996 - June 1999
Humana January 1994 - January 1996
Skills
Managed Care, Corporate Development, Health Insurance, Medicare, Strategic Planning, Executive Management, Business Strategy, Strategic Partnerships, Strategy, Business Development, Mergers & Acquisitions, Start-ups, Healthcare Consulting, New Business Development, Insurance, Financial Analysis, Cross-functional Team..., Healthcare, Valuation, Entrepreneurship, Process Improvement, Venture Capital, Competitive Analysis, Management, Employee Benefits, Financial Modeling, Acquisition Integration, Leadership, Due Diligence, Healthcare Industry, Medicaid, Business Analysis, Healthcare Information...
Education
University of Louisville 1996 — 1998
Master of Business Administration (MBA)
The University of Texas at Austin 1983 — 1987
Bachelor of Business Administration (BBA), Marketing
Papa John's International October 2012 - Present
B7 Design - Digital Marketing June 2000 - Present
Papa John's International January 2007 - October 2012
Papa John's International January 2004 - January 2007
Papa John's International July 2000 - January 2004
Humana Inc. March 1998 - July 2000
The Cobb Group November 1996 - March 1998
Skills
Email Marketing, Online Marketing, Digital Marketing, Social Media Marketing, Social Media, Mobile Marketing, E-commerce, Advertising, Marketing, Creative Direction, Marketing Strategy, Leadership, Strategic Planning, Interactive Marketing, CRM, Facebook, Customer Service, Project Management, Product Marketing, Web Design, Social Networking, Account Management, Marketing Communications, Lead Generation, Webmaster Services, Online Advertising, Integrated Marketing, Digital Media, Digital Strategy, Website Development, Critical Thinking, Online Lead Generation, Strategic Thinking, Customer Acquisition, Database Marketing, Art/Creative Direction, Email Campaign..., Text Marketing, Client Interaction, SMS Marketing, Promotions, Brand Management, Strategy, Mobile Devices, Web Development
Education
University of Dayton 1988 — 1992
Bachelor of Fine Arts, Visual Communication Design in Graphics and Advertising
St. Xavier
JMV Development,LLC June 2011 - Present
University of Texas System February 2000 - May 2011
Texas Department of Mental Health and Mental Retardation January 1992 - January 2000
Humana Inc January 1990 - January 1992
Altid Enterprises January 1986 - January 1989
Gill Savings January 1984 - January 1986
Alamo Community College District January 1982 - January 1984
Skills
Construction, Microsoft Office, Word, PowerPoint, Excel, Budgeting, Construction Management, Strategic Planning, Contract Negotiation, SketchUp, Research, Problem Solving, Writing, Customer Relations, Production, Planning, Healthcare, Windows, Renovation, Compliance, Team Building, Coordination, Residential, Architecture, Mentoring, Microsoft Word, Project Planning, Residential Homes, Green Building, Analysis, Budgets, Architectures, AutoCAD, Microsoft Excel
Education
Texas Tech University
BArch, Architecture
Texas Tech University
Bachelor of Architecture (BArch), Architecture
bswift July 2014 - Present
HUMANA INC September 2007 - July 2014
UnitedHealth Group January 2004 - January 2007
Industrial Insurance Agency January 2003 - January 2004
GUARDIAN LIFE January 1996 - January 2003
Starmark January 1994 - January 1996
Skills
Sales, Underwriting, Health Insurance, Employee Benefits, Insurance, Account Management, Health Savings Accounts, Vendor Management, Managed Care, Commercial Insurance, 401k, Healthcare, Negotiation, COBRA, Leadership, Strategy, Disability Insurance
Education
University of Illinois at Urbana-Champaign 1988 — 1992
Bachelor of Arts, Political Science / International Studies
RLHS
A&E Networks November 2014 - Present
TD April 2014 - September 2014
Gogo LLC June 2011 - April 2014
Wright Express October 2008 - February 2011
Sisters of Mercy Health System May 2006 - October 2008
Humana Inc June 2004 - April 2006
Skills
Quality Center, Test Planning, Quality Assurance, Agile Methodologies, JIRA, PowerPoint, SharePoint, SoapUI, Microsoft Word, QTP, Microsoft Excel, LR, Fatwire, Oracle, E-commerce, Agile & Waterfall..., Putty, Mainframe, Iterative Methodologies, Mobile Native APP, Web and Mobile Testing, OpenX, My SQL, Oracle SQL Developer, Foglight, Jenkins, Perfecto Mobile, iOS Utility,, Android SDK, Linux Server, Unix, Functional Testing, Regression Testing, System Integration..., SDLC, STLC, HP Quality Center, Testing, Test Cases, Manual Testing, Test Automation, User Acceptance Testing, Scrum, OTT Testing, Drupal, Mongo DB, Social Media, Social Networking, PostgreSQL, WordPress
Education
University of Chittagong 1993 — 1996
Master's, Commerce & Management
Humana Inc. August 2015 - Present
Crystal Moon Creations June 2011 - Present
Epworth at Home February 2013 - June 2015
Telligen January 2012 - February 2013
Integris Health-Hospice December 2007 - June 2011
Vista Care Hospice May 1997 - April 2008
Skills
Nursing, Pain Management, Medical/Surgical, Home Care, Assessment Skills, Healthcare, Healthcare Management, EHR, Medicaid, Healing Touch, Team Leadership, Free Thinking, Case Managment, Palliative Care, RN Consultant, RN Navigator, On call RN, Telephonic RN, RN Case Manager, Public Relations Skills, Independent, Willing and Able to..., Telephonic Health Care, Medical Surgical Nursing, Listening Skills, Independent Thinker, Public Speaking, Team Building, Patient Advocacy, Medicare, Homeopathic Nursing, Mentor ship, Worked in a Hospital..., English First language, Oasis, 485 home health, ICD-9-CM, Patent advocacy
Education
University of Central Oklahoma 2005 — 2007
BSN, Nursing
Tulsa Community College 1992 — 1996
ADN, Nursing
Nathan Hale High School 1983 — 1984
High school diploma, high school
Jenks High school 1982 — 1983
high school
Lockport High School 1981 — 1982
High School Diploma, Freshman
The Ryan Group/Nomi Home/MBrodersonGroup June 2013 - Present
Faux Play Decorative Painting and Design January 2003 - May 2013
Artistically Inclined/SHANA KNITWEAR, INC January 1990 - January 2003
ATHLETICALLY INCLINED, INC January 1988 - January 1990
HUMANA, INC January 1987 - January 1988
UNION MUTUAL INSURANCE January 1985 - January 1986
ATLANTA CHAMBER OF COMMERCE January 1982 - January 1985
Skills
Decorative Painting/faux, antiqueing/glazing..., Color Consulting, Merchandising, Interior Design, Venetian Plaster, Faux, Sales, Space-planning, Furniture, Graphic Design, Graphics, Residential Homes, Painting, Advertising, Logo Design, Faux Painting, cabinet..., Space planning, Customer Service, Home Staging, Creative Direction, Marketing, Trade Shows, Marketing Communications, Selling, Retail, New Business Development, Furnishings, Sales Operations, Direct Sales, Business Development, Cold Calling, Product Development, Wholesale, Sales Presentations, Styling, Entrepreneurship, Start-ups, Sales Management, Account Management, Leadership, Strategic Planning, Team Building, Negotiation, Management
Education
University of Illinois 1978 — 1982
Bachelor of Science, Advertising/Communications
University of Illinois at Urbana-Champaign 1978 — 1982
bs, advertising
Humana Inc. June 2014 - Present
Skills
Persuing PMP, PMP, Project Management, Process Improvement, SDLC, Business Analysis, Business Process, Software Documentation, Analysis, Systems Analysis, Agile Methodologies, HTML, Visio, Access, Databases, SharePoint, Management, Microsoft SQL Server, Software Project..., Team Leadership, Leadership
Education
Sullivan University 2015 — 2017
Pursuing Dual MBA
University of Louisville 1997 — 2002
Business Administration
Louisville Male Traditional High School 1993 — 1997
Diploma
Assurant Health January 2014 - Present
Assurant Health February 2004 - January 2014
American Medical Security February 2003 - February 2004
Humana, Inc February 2001 - February 2003
Skills
Health Insurance, Insurance, Employee Benefits, Brokers, Accident, Building Relationships, Sales, Health Care Reform, Training, Critical Illness, Business Development, Strategy, Recruiting, Group Insurance, Voluntary Employee..., Long Term Care Insurance, Contract Negotiation, Insurance Policies, Sales Operations, Term Life Insurance, Underwriting, Individual Health..., Group Medical, CRM, Accident Insurance, Supplemental Health, Connecting People, Collaborative Problem..., Thought Leadership, Self-funded, 401k, Agency Development, Relationship Building
Education
University of Bradford 1996 — 2000
BA, French and Spanish - language, history and culture
Scarborough VI Form College 1994 — 1996
A Levels, Business, French & Spanish
CITYMD September 2014 - Present
Humana August 2011 - September 2014
Humana Europe Ltd September 2009 - July 2011
Humana Europe Ltd September 2007 - September 2009
Humana Inc September 2002 - August 2007
ProAct Corporation January 2001 - August 2002
Interlynx Corp. June 1998 - December 2000
University of Maryland System May 1993 - June 1997
Syracuse University 1992 - 1993
V Sankar Aiyer & Company 1980 - 1983
Skills
Business Intelligence, Program Management, Enterprise Architecture, IT Strategy, Project Management, Business Analysis, Vendor Management, SDLC, Process Improvement, Strategy, CRM, Leadership, Agile Methodologies, Software Project..., SaaS, Software Development, Analytics, Enterprise Software, Requirements Analysis, Business Strategy, Healthcare, Cross-functional Team..., Data Warehousing, Business Development, Team Leadership, Management, Data Center, Business Process..., Strategic Partnerships, Strategic Planning, Healthcare Information..., Information Technology
Education
Syracuse University 1986 — 1991
PhD
Syracuse University 1984 — 1986
MBA
Bombay University (Podar College) 1977 — 1981
BCom
Northwestern Mutual April 2013 - Present
Humana, Inc November 2009 - May 2012
Kforce, Inc July 2008 - July 2009
Mortgages First May 2006 - June 2008
First Texas Residential May 2002 - May 2006
Honda Financial Services September 2001 - May 2002
Education
Texas Tech University - Rawls College of Business 1995 — 2001
BBA, Business
Counselor in Private Practice; Woodbridge, VA July 2012 - Present
Self-Employed Counselor June 2012 - July 2013
Falls Church Wellness Center 2013 - 2013
Falls Church Wellness Center 2013 - 2013
Humana Inc. 1994 - 1998
Skills
Family Therapy, CBT, Social Services, Psychotherapy, Group Therapy, Mental Health Counseling, Healing, Anger Management, Wellness, Life Transitions, Mindfulness, Mental Health, Crisis Intervention, Self-esteem, Behavioral Health, Adolescents, Counseling Psychology, Post Traumatic Stress
Education
Central Missouri State University 1991 — 1994
Masters of Science, Clinical Psychology
AMBA September 2008 - June 2009
Berlitz International, Inc January 2006 - August 2008
Humana, Inc August 2005 - August 2005
Powell Elementary School August 2001 - May 2004
Durrant Music Studio January 1991 - January 2001
Massachusetts Life Insurance Company January 1985 - January 1988
Skills
Music Education, Piano, Music Theory, Music, Classical, Music Production, Teaching
Education
The University of Texas at San Antonio 1983 — 1988
Masters Degree, Music Education
Texas A&M University 1981 — 1983
B.S, Psychology
Humana Inc. 2014 - Present
Humana Inc. 2010 - Present
Kentucky School of Art September 2012 - Present
O'Melveny & Myers LLP 2005 - 2010
University of Miami Law School 2004 - 2005
Palau Office of the Public Defender 2002 - 2004
Supreme Court of the Republic of Palau 2001 - 2002
United States Court of Appeals for the Seventh Circuit 1999 - 2001
Skills
Courts, Corporate Law, Legal Research, Civil Litigation, Product Liability, Litigation, Intellectual Property, Fraud, Policy Analysis, Litigation Management, Private Investigations, Insurance, Policy, Legal Writing, Westlaw, Class Actions, Commercial Litigation, Corporate Governance, Claim, Arbitration, Mediation, Public Policy, Licensing, Medicare, Legislative Relations, Nonprofits, Appeals, Public Speaking, Contract Negotiation, Privacy Law, Dispute Resolution, Mergers & Acquisitions, Employment Law, Litigation Support, Legal Compliance, Due Diligence
Education
University of Chicago Law School 1996 — 1999
J.D.
University of Chicago 1990 — 1994
A.B., Anthropology
NSSS November 2014 - Present
Rodan + Fields Dermatologists 2012 - Present
Colorado Eye Institute July 2014 - November 2014
Miracle Method 2009 - May 2014
Carrie Hammitt 2007 - 2009
Diversified Software 2000 - 2007
Health South Rehabilitation Hospital April 2000 - August 2000
Humana, Inc 1993 - 1999
Skills
Compensation & Benefit, Team Building, Public Speaking, Employee Benefits, New Business Development, Training, Coaching, Management, Brand Development, Customer Service, Creative Problem Solving, Strategic Planning, Account Management, Microsoft Office, Team Leadership, Event Planning, Sales Management, Project Management, Business Operations, Workers Compensation, Sales, Leadership, Social Networking
Education
The University of Texas Health Science Center at San Antonio 1981 — 1983
BSN - Honorable Mention, Nursing, Honorable Mention Dean's List
Texas A&M University 1979 — 1981
Pre-requisites for BSN, Nursing Science
California College of Health Sciences
18 hours towards MS in Healthcare Administration, Healthcare Administration
Spring Woods
HUmana Inc. October 2000 - Present
Big Bear Stores 1984 - 1986
Skills
Disaster Recovery, Databases, IDMS, Business Intelligence, Database Administration, COBOL, DB2, JCL, Data Warehousing, Database Design, Business Analysis, Software Development, SDLC, SQL, Requirements Analysis, TSO, z/OS, Systems Analysis, Data Modeling, Mainframe, SQL Tuning, MVS, IBM Mainframe, Oracle, SharePoint, Visio, Enterprise Architecture
Education
The Ohio State University 1975 — 1977
Bachelor of Science, Business Administration, History, IT
Humana Inc. January 2015 - Present
Humana July 2012 - January 2015
Humana 2000 - 2015
Humana Insurance July 2005 - July 2012
HCA April 2002 - July 2005
Pathways Center for Developmental and Behavioral Growth August 1999 - October 2001
Skills
Health Insurance, Insurance, Medicare, Healthcare, Managed Care, Employee Benefits, Strategic Planning, Process Improvement, Management, Financial Analysis, HIPAA, Medicaid, Financial Modeling, Healthcare Management, Hospitals, Healthcare Consulting, Team Building, Contract Auditing, Medical Terminology, Sarbanes-Oxley Act, Revenue Cycle, Competitive Analysis, Access, Budgets, Data Analysis, Contract Negotiation, Leadership, Claim, Healthcare Industry, Healthcare Information...
Education
University of Central Missouri 1998 — 2002
B. A., Business Administration
University of Central Missouri 1998 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Aetna May 2012 - Present
Humana Inc. May 2009 - April 2012
Metropolitan Life Insurance Company February 2008 - January 2009
SafeGuard Health Enterprises, Inc. July 2004 - February 2008
CIGNA HealthCare September 1982 - June 2004
Skills
Team Building, CRM, Business Development, Account Management, New Business Development, Leadership, Sales, Healthcare, Marketing, Employee Benefits, Benefits Administration, Health Insurance, Mergers & Acquisitions, P&L Management, Executive Management
Education
Universidad Central de Bayamón
Bachelors, Business Administration, Accounting and Management
MedAssets July 2013 - January 2014
Humana Inc September 2008 - April 2013
Goldman and Associates January 2007 - January 2008
Concentra Inc August 1996 - August 2006
Skills
Demonstrate good..., Initiative and sense of..., Highly motivated, Advanced skills in..., Flexibility and..., Results oriented, Confidentality, Calendars, Human Resources, Administrative..., Goal Oriented, Event Planning, Strong team player, Time Management, Leadership, Support high level..., Excellent follow through, Independent with strong...
Education
Robert E. Lee High School
The University of Texas at San Antonio
RedBrick Health June 2014 - Present
Airrosti May 2012 - June 2014
The Hauser Group April 2010 - May 2012
Humana April 2008 - April 2010
Humana January 2007 - March 2008
Humana Inc June 2004 - December 2006
Skills
Employee Benefits, Strategic Planning, Leadership, Sales, Negotiation, Management, Customer Engagement, Contract Management, Business Coaching, Teamwork, Managerial Finance, Managed Care, Insurance, Health Insurance, Healthcare, Disability Insurance, Underwriting, Coaching, Account Management, Recruiting, Leadership Development, Human Resources, Marketing, Selling, Sales Management, Training, Strategy, Business Development, Change Management, Health Savings Accounts
Education
Texas Tech University 1998 — 2001
Bachelor of Science
CHRISTUS Health February 2015 - Present
Express Scripts May 2013 - January 2015
Humana Inc. January 2009 - May 2013
Corphealth July 2006 - January 2009
Corphealth July 2006 - October 2006
Skills
Health Law, Medicaid, Corporate Law, Litigation, Medicare, Claim, Legal Writing, Insurance, Corporate Governance, Mediation, Civil Litigation, Healthcare, Managed Care, Litigation Management, Commercial Litigation, Appeals, Leadership
Education
Texas A&M University Law 2003 — 2006
J.D., Law
University of Houston School of Law
N/A
Tarleton State University 1998 — 2001
Bachelor of Science (BS), Elementary Education and Teaching
Cigna May 2014 - Present
Humana Inc. January 2009 - April 2014
United States Senator Gordon Smith March 2007 - December 2008
United States Senator Arlen Specter July 2005 - June 2007
Health Policy Source, Inc. April 2004 - June 2005
Valis Associates December 2002 - April 2004
ICF International August 2000 - December 2002
Skills
Health Policy, Government, Policy, Public Affairs, Public Policy, Policy Analysis, Legislative Relations, Legislation, Strategic Communications, Medicare, Public Health, Program Development, Medicaid, Coalitions, Health Insurance, Political Strategy, Advocacy, Healthcare, Health Care Reform, Congress, Governmental Affairs, Insurance, Political Science, Public Relations, Appropriations, Managed Care, Healthcare Industry, Corporate Communications
Education
The George Washington University 1996 — 2000
Bachelor of Arts (B.A.), International Relations and Affairs
Q5 Division, LLC January 2015 - Present
Humana March 2013 - January 2015
Humana Inc August 2008 - March 2013
Nationwide July 2007 - July 2008
Central Ohio Regional School Improvement Team January 2007 - July 2007
Skills
Analytics, Data Analysis, SAS, Strategic Planning, Health Insurance, Medicare, Analysis, Predictive Modeling, Data Mining, Segmentation, Predictive Analytics, Statistical Modeling, SAS programming
Education
The Ohio State University 2003 — 2006
MA, Political Science
University of Louisville 2001 — 2003
MA, Political Science
University of Louisville 1997 — 2001
BA, English
CIGNA Healthcare October 2008 - Present
Humana Inc. August 2003 - October 2008
Insurers Administrative Corporation July 1994 - June 2003
National Insurance Services October 1989 - August 1993
John Alden Life Insurance Company 1982 - 1989
Skills
Health Insurance, Medicare, Strategic Planning, Insurance, Disability Insurance, Employee Benefits, Selling, Brokers, Sales, Term Life Insurance, Fixed Annuities, Leadership, Sales Management, Healthcare, New Business Development, Direct Sales, Management, Health Savings Accounts, Marketing, Team Building
Education
The University of New Mexico - Robert O. Anderson School of Management 1979 — 1981
BBA, Economics
The University of New Mexico 1976 — 1981
BBA
The Rawlings Group April 2009 - Present
Humana Inc September 1990 - April 2009
Skills
Process Improvement, Visio, SharePoint, SQL, Microsoft SQL Server, Access, Business Analysis, Data Analysis, Project Management, Team Management
Education
University of Central Florida 2003 — 2007
MS, Management Information Systems
University of Louisville 1994 — 1998
BS, Accounting
Brown-Forman January 2007 - Present
Hyatt Regency Louisville May 2004 - December 2006
Humana Inc April 1999 - May 2004
The Seelbach Hilton Hotel January 1996 - April 1999
Education
Transylvania University 1992 — 1996
Humana July 2013 - Present
Humana, Inc January 2012 - July 2013
Saint Alphonsus Regional Medical Center 2002 - January 2012
Mercy Medical Center, Nampa Idaho 1987 - 2001
Skills
Network Development, Healthcare Management, Medicare, HIPAA, Hospitals, Managed Care, Healthcare, Provider Relations, Revenue Cycle, Medicaid, Healthcare Consulting, Revenue Cycle Management, Physician Relations, Healthcare Industry, Process Improvement, Healthcare Information...
Education
University of Central Missouri
BSBA, Accounting/Business Administration
Humana December 2012 - Present
Mark Norden MD PC November 2011 - March 2013
Humana Inc. February 2012 - December 2012
Inpatient Medicine Service December 2002 - May 2012
Medical Arts Clinic August 2001 - November 2002
Paul Mikulecky MD PC August 1998 - September 2001
Skills
Medicine, Healthcare, Internal Medicine, Hospitals, Healthcare Management, Disease Management, Health Policy, Medicare, Healthcare Consulting, Medical Education, Physicians, Utilization Management, Quality Improvement, Case Management, Patient Safety, HIPAA, Critical Care, Inpatient, Managed Care, Healthcare Information..., Medical Diagnostics, Diabetes, Healthcare Industry, Physician Relations, Acute Care, Provider Relations, HMO, Utilization Review, HEDIS, Medicaid, Informatics, EHR, EMR, Family Medicine, medicare plan..., Development of...
Education
University of Colorado School of Medicine 1995 — 1998
The University of Texas Southwestern Medical Center at Dallas 1991 — 1995
MD
The University of Texas at Austin 1987 — 1991
BA
Windstream Communications December 2011 - Present
Windstream Communications July 2010 - December 2011
Infinity Systems Group May 2009 - July 2010
TobiasGroup January 2008 - April 2009
Progressive Insurance October 2007 - December 2007
Progressive Insurance May 2004 - October 2007
Alltel March 1996 - May 2004
Humana Inc June 1989 - March 1996
The Milligan Group March 1986 - June 1989
Skills
Business Intelligence, Databases, Strategic Planning, Data Warehousing, Sarbanes-Oxley, ITIL, Microsoft SQL Server, Oracle, Vendor Management, CRM, Process Improvement, Data Center, Project Management, Integration, Telecommunications, Enterprise Software, DB2, Database Design, Project Planning, Internal Communications, Information Technology, Software Project..., Quality Assurance, Leadership, SQL, Requirements Analysis, Mainframe, Software Development
Education
Texas A&M University 1979 — 1983
B.S, Computer Science
Humana Inc. September 1997 - Present
DataServ 1992 - 1994
DataServ Inc. 1992 - 1994
Education
DeVry University 1989 — 1992
BSEET, Data Communications and IC Design
Sullivan University
Humana Inc. June 2011 - Present
Humana Inc. February 2010 - May 2011
Humana Inc. October 2005 - February 2010
Education
Sullivan University 2006 — 2008
Mississippi AG June 2012 - Present
Professional Staffing Group, LLC June 2010 - May 2012
Payless Shoesource 1995 - 2006
Thomas Industries 1993 - 1995
Colgate Palmolive 1992 - 1993
Frito Lay 1986 - 1992
Humana, inc 1980 - 1986
Skills
Leadership Development, Performance Management, Organizational..., Employee Relations, Recruiting, Employee Engagement, Executive Coaching, Leadership, Change Management, Human Resources, Hiring, Succession Planning, Onboarding, Talent Acquisition, Management, Interviews, Employee Benefits, Temporary Placement, Workforce Planning, Deferred Compensation, Personnel Management
Education
The University of Southern Mississippi 1976 — 1978
BS Business Adm., Human Resources
University of Kansas
Organizational Communication, General
Pam Gadinsky Communications April 2014 - Present
Simply Healthcare Plans April 2011 - September 2013
Lexicom February 2008 - May 2011
Mount Sinai Medical Center December 2007 - June 2008
Vista Healthplans, Inc. 2003 - 2006
Humana Inc. February 1999 - August 2003
Education
University of Florida
BSJ, Public Relations
Prime Therapeutics October 2014 - June 2015
Humana Inc May 2010 - September 2014
Hoffmann-LaRoche January 2000 - November 2009
Hoffmann-LaRoche January 1999 - January 2001
Hoffmann-LaRoche January 1996 - January 1999
ST. PAUL MEDICAL CENTER January 1994 - January 1996
Bristol-Myers Squibb January 1989 - January 1994
UNIVERSITY OF TEXAS January 1985 - January 1989
Education
The University of Dallas
MBA, Healthcare Marketing
The University of Texas Health Science Center at San Antonio
BS, Nursing
IU Health Risk Retention Group, Inc./Indiana University Health, Inc. September 2004 - Present
Humana Inc June 1998 - August 2004
Skills
Financial Modeling, Strategic Financial..., Process Improvement, Forecasting, Risk Management, Access, Business Analysis
Education
University of Evansville 1994 — 1998
BS, Accounting
HumanaVitality May 2012 - Present
Humana May 2004 - May 2012
Humana Inc May 2002 - May 2004
Humana Military Healthcare Services May 2001 - May 2002
Humana Military Healthcare Services July 2000 - May 2001
Humana Military Healthcare Services November 1998 - July 2000
Humana Military Healthcare Services May 1996 - November 1998
Louisville Area Chamber of Commerce December 1993 - April 1996
US Congress July 1990 - January 1993
Skills
Government, Account Management, Health Insurance, Public Affairs, Medicare, Leadership, Managed Care, Disability Insurance, Insurance, Healthcare, Employee Benefits
Education
Texas A&M University 1985 — 1989
Bachelor of Business Administration (B.B.A.)
Humana Inc. June 2013 - Present
HUMANA, INC December 2010 - Present
HUMANA MILITARY HEALTHCARE SERVICES, INC 2002 - 2010
SYMPOSIA, LLC January 2000 - January 2002
OMEGAFIT, LLC January 1999 - January 2001
DARWIN NETWORKS, INC March 2000 - October 2000
CLTC, INC January 1998 - January 1999
GERICARE REHABILITATION January 1997 - January 1998
MARINER HEALTH January 1994 - January 1997
Drake Center January 1991 - January 1994
Skills
Analysis, Competitive Analysis, Contract Negotiation, Executive Management, Healthcare, Hospitals, Leadership, Management, Medicaid, Medicare, Process Improvement, Project Management, Provider Relations, Start-ups, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Training, Managed Care
Education
University of Louisville
Master of Business Administration, Entrepreneurship
The University of Georgia
Master, Social Work
University of Tennessee
Bachelor of Science, Social Work
Keller Williams Realty Peachtree Road May 2015 - Present
Humana Inc. June 2014 - May 2015
REF Holdings Realty / Keller Williams Midtown February 2008 - May 2015
M.O.T. Financial Services 2008 - February 2014
Skills
Sales Management, Customer Service, New Business Development, Sales, Account Management, Licensed Life & Health..., Group Benefit Plans, Employee Benefits, Renewal Retention, Healthcare Industry, Individual Health..., Real Estate Sales..., Real Estate Transactions
Education
The University of Georgia 2002 — 2006
Bachelor of Arts and Sciences
Humana Inc October 2008 - Present
Humana Inc May 2005 - October 2008
Humana Inc September 2003 - May 2005
Education
The University of Memphis 1995 — 2001
Bachelor of Science, Consumer Science & Education; Dietetics
ProService Hawaii April 2015 - Present
Humana July 2011 - January 2014
Hart Intercivic, Inc July 2010 - December 2010
Humana Inc November 2006 - July 2010
Nordstrom July 2006 - November 2006
Skills
Sales, Marketing, Insurance, Employee Benefits, Direct Marketing, Sales Presentations, Lead Generation, Social Networking, Marketing Strategy, Management, Customer Service, Account Management, Life Insurance, Sales Management
Education
Dale Carnegie 2012 — 2012
Skills for Success, Public Speaking & How to Win Friends and Influence People
Texas Tech University 2002 — 2006
BA, Business
Texas Tech UniversityMay 2006Rawls College of Business 2002 — 2006
BBA, Marketing
Texas Tech University - Rawls College of Business 2002 — 2006
BBA, Marketing
University of Tampa
American Advisors Group, Inc. (AAG Reverse Mortgage) August 2015 - Present
Classic Components June 2015 - July 2015
AREA51 March 2014 - May 2015
SOHOpreneur October 2012 - October 2013
America II Electronics September 2003 - September 2012
GE Capital May 2001 - April 2002
United States Navy August 1999 - May 2001
Humana Inc. October 1990 - September 1995
Principal Financial Group October 1988 - October 1990
MassMutual Financial Group April 1987 - October 1988
Skills
B2B, Electronics, Sales, Sales Management, Sales Operations, Semiconductors, Supply Chain, Supplier Negotiation, Purchasing, Business Analysis, Account Management, Direct Sales, International Sales, Pricing, Product Development, Prospection, Team Building, Technical Writing, Proofreading, Medicare
Education
University of Florida, Graduate School 1983 — 1986
Grad School, Department of Pharmacy Health Care Administration, College of Pharmacy, Interdisciplinary Research Student
University of Florida 1982 — 1983
Bachelor of Science (B.S.), Physiological Psychology, 3.67 GPA; Dean's Lists. Graduated one wk before age 19, August 6, 1983.
The Citadel 1980 — 1981
Freshman Knob Plebe, Navy & Marine ROTC. Elite Militia Training at last all-male college in U.S., Regimental Commander Bowl Award winning team member, Echo Co., Class of 1984.
Moore Insights Consulting, LLC May 2015 - Present
WebMD Health Services January 2012 - March 2015
Alere Health, LLC September 2010 - March 2011
Alere Health, LLC 2003 - November 2010
Health Net, Inc. November 1998 - July 2003
Humana, Inc March 1996 - October 1998
Tillinghast Towers Perrin November 1994 - December 1995
Skills
Healthcare Management, Disease Management, Medical Management, Managed Care, Wellness, Utilization Management, Medicine, Healthcare Industry, Healthcare, Clinical Research, Health Policy, Public Health, Healthcare Consulting, Informatics, Strategic Planning, Management, Healthcare Information..., Hospitals, Diabetes, Health Promotion, NCQA, Medicare, Medicaid, Leadership Development
Education
University of Wisconsin School of Medicine and Public Health 1988 — 1990
MS, Administrative Medicine
Vanderbilt University School of Medicine 1978 — 1982
MD, Medicine
The University of North Dakota 1974 — 1977
Bachelor of Science (B.S.), Natural Sciences
Midland Reporter-Telegram October 2011 - Present
Humana, Inc January 2011 - November 2011
Humana October 2008 - May 2010
Humana, Inc October 2008 - December 2009
UGL Equis-Commerical Real Estate Services Firm March 2007 - March 2008
Skills
Time Management, Self-motivated, Outlook, PowerPoint, Problem Solving, Public Speaking, Word, Communication, General Lines of...
Education
Texas State University 2005 — 2008
Undergraduate, Communication Studies
Humana Inc. August 2015 - Present
United States Postal Service June 2014 - June 2015
Coho Cafe November 2013 - April 2014
Fiddler's Bistro September 2012 - October 2013
Transtock, Inc. June 2011 - February 2012
Union Bank of California March 2006 - March 2009
Downey Savings & Loan, NA January 2005 - January 2006
Comp USA May 2004 - January 2005
Saturn Automotive July 2003 - January 2004
Delta Air Lines, Inc July 1997 - July 2003
Skills
Training, Project Planning, Customer Service, Management, Customer Satisfaction, Analysis, Human Resources, Public Speaking, Microsoft Excel, Time Management, Sales, Project Management, Budgets, Organizational...
Education
University of Phoenix 2003 — 2005
B.S., Business Management2005
University of Arkansas at Fayetteville 1989 — 1994
Broadcast Journalism & Drama
Humana Inc. January 2014 - Present
Humana January 2013 - Present
Humana Inc. April 2010 - Present
Humana Inc. December 2001 - October 2010
Humana January 2006 - August 2008
Colgate Palmolive 1991 - 2001
Hill's Pet Nutrition 1991 - 1994
Skills
Employee Relations, Labor Relations, Leadership Development, Fitness, Wellbeing, Negotiation, Healthcare, Coaching, Benefits, Human Capital Management, Performance Management, Talent Management, Organizational..., Succession Planning, Wellness, HR Strategy, Health, Employee Engagement, HR Policies, Change Management, Organizational..., Strategic Planning, Team Building, Organizational Design, Employee Benefits
Education
The University of Kansas 1988 — 1991
MA, English
Tulane University 1984 — 1988
BA, English, History
Aetna Life Insurance Company October 2013 - Present
Humana, Inc May 2007 - September 2013
Manhattan Insurance Group November 2004 - April 2007
AIG American General October 1998 - November 2004
Skills
Financial Reporting, Cash Management, Managerial Finance, Strategic Financial..., Accounting
Education
University of Houston, C.T. Bauer College of Business
Humana Inc June 2013 - Present
Humana January 2009 - June 2013
Humana January 2002 - December 2009
Humana January 2002 - December 2004
Humana August 1997 - December 2001
Humana April 1996 - July 1997
Humana April 1991 - March 1996
Humana May 1989 - March 1991
Computer Task Group June 1987 - May 1989
Skills
Business Analysis, Agile Methodologies, Scrum, Six Sigma, Analysis, Business Process..., Requirements Gathering, Database Design, Software Project..., Cross-functional Team..., SDLC, PL/SQL, Enterprise Architecture, Business Intelligence, Visio, Insurance, IT Strategy, SQL, Process Improvement, Project Management, SharePoint, Web Services, Requirements Analysis, Systems Analysis, Microsoft SQL Server, Data Warehousing, Vendor Management, Software Development, MS Project, Integration, PMP, ETL, Project Portfolio..., Business Requirements, DB2
Education
University of Evansville 1982 — 1987
BS, Systems Engineering
UnitedHealth Group February 2015 - Present
Priority Health June 2012 - January 2015
Unitedhealthcare July 2007 - June 2012
Humana, Inc October 2006 - June 2007
United Physicians Group 2002 - 2006
SelectCare, Inc May 1995 - June 2001
Skills
Network Development, Medicaid, Medicare, Managed Care, Health Policy, Healthcare, Healthcare Management, Provider Relations, Hospitals, HMO, Health Insurance, PPO, Contract Negotiation, HIPAA, Claim, Insurance, Strategic Planning, Team Building, Public Speaking, Credentialing, Healthcare Industry, Healthcare Consulting, Revenue Cycle
Education
The Ohio State University 1981 — 1985
BS, Medical Communications
Wonderland of the Americas April 2010 - Present
Aetna September 2007 - April 2010
Consumer Segment September 2007 - March 2010
Humana Inc August 2005 - September 2007
PacifiCare/United Healthcare September 2002 - August 2005
Aetna Small and Middle Market January 1999 - January 2002
Aetna Health Insurance January 1998 - January 2002
Prudential Health Insurance January 1995 - January 1998
Bristol Myers Squibb January 1988 - January 1995
US Civil Service January 1980 - January 1988
Skills
Team Leadership, Medicare, Marketing, Sales Management, Leadership, Selling, New Business Development, Training, Strategy, Sales, Negotiation, Underwriting, Health Insurance, Recruiting, Human Resources
Education
Southwest Texas State University
Bachelor of Science
The University of Texas at San Antonio
Master of Arts, Education
The University of Texas at San Antonio
Master’s Degree, Curriculum and Instruction
Forester Benefits Management January 2015 - Present
Forester Benefits Management December 2013 - December 2014
Aflac August 2012 - December 2013
Taylor and Sons Insurance and Financial Services December 2011 - June 2012
Aflac July 2010 - December 2011
Humana, Inc August 2008 - July 2010
BB&T Insurance Services August 2005 - August 2008
Sunlife Financial August 2004 - May 2005
Blue Cross Blue Shield of Georgia May 1996 - May 2004
Skills
Employee Benefits, Disability Insurance, Insurance, Health Insurance, Account Management, Brokers, Life Insurance, Health Savings Accounts, Cafeteria Plans, Fixed Annuities, Leadership, Accident, Sales, Accident Insurance, Flexible Spending..., Critical Illness, B2B, Training, Recruiting, New Business Development, Claims, Enrollment Management, Consultative Selling..., Dental Insurance, Operations Management, Sales Operations
Education
The University of Georgia 1990 — 1995
BSED
Columbus High School 1986 — 1990
myStrength, Inc. November 2013 - Present
Humana/LifeSynch June 2007 - November 2013
Humana Inc July 2007 - December 2010
The Wellness Institute of America February 2005 - February 2007
Bethesda Healthcare January 1990 - January 2005
TriHealth-Bethesda Healthcare August 1989 - January 2005
TriHealth- Bethesda Healthcare January 1989 - January 2005
Bethesda Healthcare January 1989 - January 1990
Skills
Health Promotion, Event Planning, Fitness, Public Speaking, CRM, Training, Management, Program Development, Program Management, Wellness, Healthcare, Marketing, Strategic Planning, Employee Wellness, Sales, Prevention
Education
Marshall University
University of Dayton
Bachelor of Science, Sports Management
Humana March 2014 - Present
Humana July 2013 - March 2014
Humana November 2012 - July 2013
Humana February 2012 - November 2012
Humana, Inc January 1999 - February 2012
Humana January 1999 - January 2004
FirstGuard Health Plan January 1997 - July 1998
Signature Home Care January 1996 - January 1997
Coram Healthcare January 1993 - January 1996
St Mary Medical Center January 1992 - January 1993
Skills
Healthcare Management, Managed Care, Utilization Management, Medicare, Health Insurance, Disease Management, Quality Improvement, CMS Stars Program, Healthcare, HIPAA, Process Improvement, Medicaid, Insurance, Healthcare Industry, Hospitals, Healthcare Information..., Healthcare Consulting, Health Policy, Leadership
Education
The University of Kansas 1984 — 1988
BSN, Nursing
Ellis High School 1980 — 1984
High School
Baptist Hospital East December 2006 - September 2008
Frankfort Regional Medical Center July 2003 - December 2006
Jewish Hospital & St. Mary's HealthCare November 1995 - July 2003
Humana, Inc May 1986 - February 1995
Skills
Customer Service, Healthcare, Strategic Planning, Team Building, Public Speaking, Leadership, Marketing, Healthcare Management, Training, Operations Management
Education
Vanderbilt University 1976 — 1980
BSN, Nursing
The University of Texas at Austin
MSN, Nursing, 4.0
Humana May 2012 - Present
Humana June 2010 - April 2012
Humana Inc April 2001 - April 2010
Skills
Health Insurance, Leadership, Strategic Planning, Insurance, Hospitals, Managed Care, Healthcare, Medicaid, Process Improvement, Team Building, Utilization Management, Leadership Development, Medicare, Healthcare Management, Case Managment
Education
University of Central Florida
Master's degree, Public Administration
Humana, Inc September 2010 - Present
WellPoint February 2007 - August 2010
Skills
Product Development, Managed Care, Contract Negotiation, Pharmaceutics, Pharmacy, Insurance, Management, Pharmaceutical Industry, Health Insurance, Process Improvement, Sales, Account Management, Pharmacy Benefit..., Supply Chain Management
Education
University of Cincinnati 1982 — 1986
Bachelors of Science, Pharmacy
Ascension Health Information Services March 2012 - Present
Computer Sciences Corp September 2003 - February 2011
Ascension Health July 1998 - September 2003
Bristol-Myers Squibb, Princeton, New Jersey December 1994 - July 1998
Ascom-Timeplex December 1993 - December 1994
Humana Inc September 1991 - December 1993
PNC Bank March 1989 - September 1991
University of Louisville October 1986 - March 1989
Education
Louisville Technical Institute
Associate Degree, Mechanical Drafting
Sullivan University
University of Louisville
Speed Scientific School, Electrical Engineering Department
Humana Inc June 2012 - Present
Alere Health, LLC July 2008 - June 2012
Capital Access Network (Advanceme Inc) August 2006 - July 2008
Education
The University of Georgia
PHD, Natural Resouce Economics
The University of Georgia
MS, Statistics
The University of Georgia
MS, Computer Science
Humana Inc. September 2014 - Present
Education
University of Cincinnati
BS, Information Engineering Technology
Humana Inc October 2013 - Present
Humana January 2012 - October 2013
Humana December 2011 - April 2012
Humana September 2010 - February 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Life and Health..., Certified Lean, Program Management, Medicaid, Management, Interpersonal..., Project Management, Customer Satisfaction, Employee Benefits, Marketing
Education
The Ohio State University 2001 — 2007
Bachelor of Arts (BA), Art History, Criticism and Conservation
University Liggett School 1996 — 2000
Universal Healthcare October 2010 - Present
Humana Inc January 2005 - January 2010
Chase Card Services January 2002 - January 2005
Skills
Insurance, Property & Casualty..., Underwriting, Claim, Customer Service, Call Centers, Liability, Life Insurance, Commercial Insurance, General Insurance, Umbrella Insurance, Health Insurance, Term Life Insurance, Workers Compensation, Sales
Education
Chamberlain High School
High School Diploma
The University of Kansas
BS, Psychology
OptumInsight (part of UHG) February 2012 - August 2012
United Healthcare (formerly UMR) January 2011 - February 2012
Humana October 2006 - March 2010
Humana, Inc June 2005 - October 2006
P&G June 2003 - September 2004
Skills
Lotus Notes, Call Center, Customer Service, Outlook, Excel, Customer Relations, Telephone Skills, PowerPoint, Administrative Support, Word, Microsoft Office, Billing, Healthcare, Insurance, Customer Satisfaction, Spreadsheets, Training, Teamwork, Data Analysis, Leadership, Process Improvement, Management, SharePoint, Team Building, Employee Benefits, Office Administration, HIPAA, Spanish, Team Leadership, Windows 7, Quality Assurance, Microsoft Excel
Education
Xavier University 2005 — 2005
Paralegal Certification, Paralegal Studies
University of Cincinnati-Raymond Walters College 1999 — 2001
Associate of Arts (A.A.), Pre-Law Studies
Flexible Benefit Service Corporation (Flex) September 2013 - Present
Flexible Benefit Service Corporation March 2011 - September 2013
Flexible Benefit Service Corporation March 2010 - March 2011
Brown and Joseph Rolling Meadows June 2009 - March 2010
Humana Inc January 2007 - March 2009
Humana Inc August 2006 - January 2007
CVS/Caremark June 2002 - August 2006
Walgreens - Westchester, IL 1999 - 2002
Skills
Private Pilot, General Aviation, Health Insurance, Insurance, Employee Benefits, Disability Insurance, Health Savings Accounts, Underwriting, Term Life Insurance, Benefits Administration, HMO, COBRA, Customer Service, Life Insurance, Healthcare, Microsoft Office, Managed Care, Brokers, Cold Calling, Outlook, Microsoft Excel, Sales Presentations, Account Management, Claim, Sales, PowerPoint, PPO, HIPAA, Flexible Spending..., HRA, Pharmacy Benefit..., Training, Open Enrollment, Health Care Reform, Claims Management, Brewing, Homebrewing, Auto Racing, Licensed Life & Health..., Management, Team Building, Leadership, New Business Development, Medicare, Sales Management, Strategic Planning, Process Improvement, Small Business
Education
Triton College 2000 — 2004
Associates of Science
Illinois Aviation Academy 2000 — 2003
Private Pilot, Aviation/Airway Management and Operations
Proviso West
TriHealth Q, LLC September 2008 - Present
TriHealth September 2008 - April 2013
Humana, INC April 2007 - September 2008
Cincinnati Children's Hospital Medical Center August 2001 - September 2006
Skills
Customer Service, Healthcare Management, Insurance, Medical Billing, Medical Coding, Healthcare Reimbursement, Team Building, Leadership, EHR, Healthcare, Management, CPT, EMR, HIPAA, Healthcare Information..., Hospitals, ICD-9, Epic Systems, Medicare, Process Improvement, Training, Medical Records, Revenue Cycle, Medical Terminology, Medicaid
Education
University of Phoenix 2008 — 2010
Master, Health Administration
Thomas More College 2005 — 2007
Bachelor, Business Administration
Humana April 2014 - Present
Humana Inc October 2002 - May 2014
Pomeroy February 1999 - October 2002
Pomeroy Computer Resources January 1999 - January 2002
Acer America January 1998 - January 1999
Group Tech Services January 1996 - January 1998
Skills
Project Management, Troubleshooting, Access, Health Insurance, SharePoint, Management, Process Improvement, Six Sigma, Leadership, Business Process..., MySQL, ITIL, IT Management, Team Leadership, Microsoft Excel, Software Documentation, Coaching, JavaScript, Team Building, Requirements Gathering, Strategic Planning, Business Analysis, Vendor Management, Visio, Testing, Analysis, Cross-functional Team..., Training, IT Strategy, Change Management, Data Analysis, Requirements Analysis, Disaster Recovery, Business Process, System Administration, Healthcare Information..., IT Service Management, Time Management, Networking, Agile Methodologies, Microsoft SQL Server, IT Operations, Windows, SQL, Strategy, SDLC
Education
Sullivan University 2010 — 2015
Master of Technology (MTech), Information Technology
Sullivan University 2010 — 2015
Bachelor's, Business Administration Management; Business Management and Project Management
RETS Electronics Institute 1998 — 2000
Associate Degree; A, Microcomputer Applications & Electrical Engineering
Humana Inc. April 2007 - April 2010
Kforce Professional Staffing (on contract at Humana Inc.) August 2005 - March 2007
Republic Bank & Trust Company December 2004 - July 2005
Kforce Professional Staffing (on contract at Humana Military Healthcare Services) July 2003 - August 2004
Wellpoint, Inc. April 1986 - January 2003
Education
New Horizons Computer Learning Center
The University of Findlay
n/a, Accounting
University of Kentucky
Bachelor's of Science, Computer Science
Humana Inc July 2009 - Present
Humana March 2008 - July 2009
Humana- Puerto Rico April 2005 - March 2009
Skills
Sales, Brokers, Health Insurance, Insurance, HMO, Employee Benefits, Disability Insurance, Healthcare, Claim, Medicare, Health Savings Accounts, Managed Care, Medicaid
Education
Universidad del Sagrado Corazón
Bachelor's degree, Clinical Psychology
Humana Inc. July 2014 - Present
Humana April 2011 - July 2014
Humana October 2006 - April 2011
Humana January 2002 - October 2006
Humana January 1999 - January 2002
Humana January 1997 - January 1999
Humana January 1996 - January 1997
Louisville Sports & Recreation January 1993 - January 1996
Education
Sullivan University 2008 — 2011
Master of Business Administration, Business Administration and Management, General
Sullivan University 2006 — 2008
Master of Science in Dispute Resolution/Conflict Management, Accounting
Sullivan University 2004 — 2006
Bachelor of Science in Business Administration, Accounting
None at present Executive Assistant21st Century Parks, Inc.September 2006 - August 2011
Humana Inc. December 1982 - February 2004
Education
Sullivan University
None, Administrative
Molina Healthcare January 2012 - August 2012
Molina Healthcare of Texas January 2012 - August 2012
Humana August 2008 - April 2012
Community First Health Plans March 2011 - September 2011
Community First Health Plan March 2011 - September 2011
Lockheed Martin October 2010 - March 2011
HUMANA, Inc August 2008 - April 2010
Comprehensive Health Services January 2007 - May 2008
Medical Site Reviewers (MSR) January 2006 - December 2006
San Antonio Independent School District March 2001 - May 2005
Skills
Utilization Management, Disease Management, Medicaid, HMO, NCQA, Managed Care, Medicare, Nursing, Case Managment, HIPAA, Healthcare, Hospitals, Software Documentation, Health Insurance
Education
Texas Woman's University 1974 — 1978
BSN, Nursing
Texas Woman’s University Denton
Humana Inc. March 2001 - Present
Skills
Health Insurance, Insurance, Employee Benefits, Underwriting, Medicare, Strategic Planning, Disability Insurance, Process Improvement, Team Building, Life Insurance
Education
Tulane University 1986 — 1990
Humana Inc June 2000 - Present
Skills
Insurance, Program Management, Project Management
Education
University of Illinois at Urbana-Champaign 1979 — 1983
Bachelor of Science (B.S.), Computer Science
Humana Inc July 2005 - Present
Skills
Health Savings Accounts, Insurance, Stop Loss, Disability Insurance, Term Life Insurance, Medicare, Managed Care, Self-funded, Brokers, Life Insurance, Group Medical
Education
University of Cincinnati
Master of Education (MEd), Reading Specialist
Era Helicopters LLC August 2014 - Present
Arthur J. Gallagher & Co. January 2013 - August 2014
The Mid-Continent Companies, LTD June 2012 - January 2013
UnitedHealthcare September 2007 - February 2012
Humana, Inc August 2001 - September 2007
Skills
Health Insurance, Sales, Employee Benefits, Insurance, Life Insurance, Customer Service, Marketing, Underwriting
Education
University of Houston
University of Phoenix
Humana Inc. August 1995 - Present
Humana August 1995 - Present
Staples December 1995 - August 2005
Skills
Management, Schedules, Training, Microsoft Word, Microsoft Excel, Team Building, New Hire Training, Bookkeeping, Advertising, Troubleshooting, Problem Solving
Education
University of Cincinnati 1988 — 1990
Elementary Education and Teaching
Anderson High School 1983 — 1987
Humana Inc 2010 - Present
Humana Inc 2009 - 2010
Humana Inc 2006 - 2009
Humana Inc 2005 - 2006
Humana Inc 2000 - 2005
Humana Inc 2000 - 2000
Humana Inc 1999 - 2000
Skills
Project Management, Leadership, Resource Management, Six Sigma, SDLC, SOX Compliancy, Root Cause Analysis, PMCS, Release Management, Medicare, Quality Assurance, eRoom, Rapid Process..., COBOLII, Visual Basic, SQL, Java, JavaScript, DHTML, HTML, VBScript, ASP, Perl, Winbatch, Telecommunications, Computer Hardware, Networking, Visio, Microsoft Office, Mergers & Acquisitions, Process Improvement, Requirements Gathering, Benefit Cost Analysis, Requirements Analysis, Vendor Management, Databases, Testing, Health Insurance, Analysis, Business Analysis, SharePoint, Insurance, MS Project, Management, Information Technology
Education
Sullivan University 2000 — 2002
Bachelors Degree, Information Technology, 3.98
University of Puerto Rico-Mayaguez 1996 — 1999
Information Systems/Business Administration;
Humana Inc. 2005 — 2006
Six Sigma Green Belt
Humana Inc 2005 — 2006
Statistical Sampling
Humana Inc. 2003 — 2003
Rapid Process Improvement
Humana, Inc September 2013 - Present
CAS & Associates July 2005 - Present
CAS & Associates January 2005 - Present
NextEra Energy Resources parent company of Florida Power & Light (FPL) June 2010 - April 2013
Florida Power & Light August 2009 - June 2010
Florida Power & Light January 2007 - August 2009
Florida Power & Light June 1981 - January 2007
Skills
Investments, Financial Analysis, Accounting, Financial Reporting, Strategic Planning, Financial Modeling, Process Improvement, Budgets, Risk Management, Management, New Business Development, Forecasting, Auditing, Business Development, Negotiation, Income Taxes -..., Six Sigma, MS Excel, Word,..., Essbase, Quality Improvement..., Mergers & Acquisitions, Solution Selling, GAAP, Account Management, Analysis, SAP, Managerial Finance, Contract Negotiation, Disaster Recovery, Tax, Sales Management, Team Leadership, Accounts Receivable, Corporate Tax, Income Tax, Tax Preparation, Financial Accounting, Retirement Planning, Corporate Finance, Finance, Management Consulting, Pricing, General Ledger, Payroll
Education
University of Michigan 2001 — 2001
Executive Program, Business Administration and Management, General
University of Florida 1977 — 1979
Bachelor's of Science in Accounting, Accounting
retired June 2009 - Present
Humana Inc February 2005 - December 2006
Skills
TN Real Estate Lic-RET., NASD Registered..., USAF
Education
The University of Memphis 1969 — 1970
Westwood High School 1966 — 1969
Optum July 2015 - Present
Lash Group June 2014 - June 2015
Lash Group March 2013 - June 2014
Encore July 2011 - November 2013
Humana Inc. October 2010 - July 2011
Skills
Healthcare, Customer Service, Pharmaceutical Industry, Microsoft Office, Software Documentation, PowerPoint, Data Entry, Cross-functional Team..., Pharmacy, Health Insurance, Medicare, Medicaid, Healthcare Information...
Education
University of Cincinnati
Humana Inc. Executive AssistantHumanaApril 1985 - Present
Education
Pleasure Ridge High School 1970 — 2015
Sullivan University 1982 — 1983
Diploma in Word Processing, Business Administration and Management, General
Indiana University Southwest
General Education