Humana Inc.
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States CEO: Bruce D. Broussard (1 Jan 2013–) Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S Subsidiaries: Health Value Management, Inc.,
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Humana Inc. Employees
CityChurch Downtown January 2015 - Present
Humana Inc. 2009 - 2013
United Healthcare July 2007 - March 2009
The Children's Courtyard June 2006 - July 2007
South San Antonio Independent School District April 2005 - August 2006
USAA February 2003 - December 2004
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, ProPresenter, Apple Software, Typing, 10 Key, Medical Terminology, Claims Resolution, Community Outreach, Social Action, Clerical Skills, Phone Etiquette, Working With Children, Dance Instruction
Education
Palo Alto College 1998 — 2001
English/Language Arts Teacher Education
Humana Inc. May 2013 - Present
Gracepoint Wellness April 2012 - June 2013
Family Preservation Services of Florida, Inc April 2012 - June 2013
Gracepoint Wellness June 2009 - April 2012
Skills
Crisis Intervention, Psychotherapy, Behavioral Health, Healthcare Management, Health Insurance, Managed Care, Case Management Services, Psychosocial, Motivational..., Post Traumatic Stress, Child Development, Chronic Illness, Mindfulness, CBT
Education
Springfield College 2009 — 2011
Master of Science (M.S.)
University of South Florida 2004 — 2008
Bachelor of Arts (B.A.)
Humana Inc. June 2014 - Present
Humana, Inc. October 2011 - June 2014
Humana, Inc November 2008 - October 2011
Skills
Performance Management, Change Management, Employee Training, Restructuring, Process Improvement, Coaching, Leadership Development, Project Management, Strategic Planning, Organizational..., Public Speaking, Team Building, Conflict Resolution, Healthcare, Customer Service, Onboarding, Leadership, Business Process..., Analysis, Human Resources, Data Analysis, Management, Project Planning, Employee Engagement, Training, Time Management, Strategy, Budgets, Recruiting, Insurance, Staff Development, Vendor Management, Program Management, Call Centers, Operations Management, Access, Team Leadership
Education
University of Phoenix 2010 — 2013
Doctor of Management, Organizational Leadership
Sullivan University 2008 — 2009
Masters of Science, Conflict Management
Sullivan University 2006 — 2008
Bachelors of Science, Business Management
Sullivan University 2006 — 2008
Bachelors of Science, Paralegal Studies
Meteorix April 2015 - Present
Vivint, Inc. July 2012 - April 2015
Humana Inc. February 2007 - July 2012
SkyWest Airlines April 2003 - February 2007
Delta Air Lines May 2000 - November 2002
Skills
Accounts P, Expense Management, Payroll Administration, General Accounting, Creative Problem Solving, Process Improvement, Internal Controls, Oracle E-Business Suite, Oracle Discoverer, Microsoft Office, Ultipro, Payroll, Accounting, Budgets, Accounts Payable, Sarbanes-Oxley Act, General Ledger, Financial Reporting, Account Reconciliation, Variance Analysis, Great Plains Software, Oracle Applications, Project Management, Workday Payroll, Workday, Workday HCM, Contract Negotiation, Cloud Applications, Human Resources, Microsoft Dynamics GP, Leadership, Management
Education
Southern Utah University 2004 — 2006
Master of Business Administration (MBA)
Utah State University - Jon M. Huntsman School of Business 1998 — 2000
Bachelor of Science (BS), Accounting
Precision Healthcare August 2015 - Present
TranscribeMe March 2014 - Present
Trover Solutions December 2014 - June 2015
Humana Inc. August 2012 - December 2012
Sprint February 2010 - July 2010
Target October 2009 - January 2010
GUESS?, Inc. June 2008 - August 2009
Kane County Government Center June 2006 - January 2007
Carson Pirie Scott March 2005 - April 2006
Skills
Customer Service, Telephone Skills, Microsoft Office, Internet, Medical Terminology, Sales, Data Entry, Time Management, Retail, Transcription, HodMod, CMS, Teamwork, Customer Retention, Troubleshooting, Guidance Care Portal, Mobile Devices, Outlook, Team Leadership, Microsoft Word, PowerPoint, Leadership, Inventory Management, Microsoft Excel, Customer Care Portal, Customer Interface, Windows, Social Media, Team Building, Customer Experience, Internet Explorer, Access, Call Centers, Spreadsheets, Customer Satisfaction, Cashiering, Social Networking, Communication, Healthcare, Retail Sales, Insurance, Negotiation, Strategic Planning, Office Administration, Interviews
Education
Southern Illinois University, Carbondale 2006 — 2012
Bachelor of Science (B.S.), Communication Disorders Sciences and Services
Waubonsee Community College 2009 — 2010
Associate of Art, Psychology
West Aurora High School 2002 — 2006
Diploma, General Studies
Humana Inc. 1991 - Present
Skills
Actuarial Consulting, Modeling, Analysis, Mentoring, Healthcare, Health Insurance, Actuarial Science
Education
University of Miami 1986 — 1988
Master of Science (MS), Mathematics
South Dakota State University 1982 — 1986
Bachelor of Science (BS), Mathematics
Humana Inc.
Skills
Healthcare, Health Insurance, Team Building, Medicare, Managed Care, Public Speaking, Leadership Development, Microsoft Office, Process Improvement, Insurance, Customer Service, Microsoft Excel, Data Analysis, Leadership, Training, Healthcare Management, Employee Benefits, Strategic Planning, Coaching
Education
South Florida Community College 1997 — 2000
Practical Nursing, Vocational Nursing and Nursing Assistants, B
Humana Inc. September 2014 - Present
Royal Caribbean International February 2010 - May 2014
Color Press Corp. April 2007 - January 2010
Cingular Wireless July 2005 - March 2007
Skills
Proficient in the use..., Analysis, Tourism, Quality Assurance, PowerPoint, Software Documentation, Computer Repair, Computer Network..., Desktop Application..., Laptops, Local Area Network, Microsoft Excel, Microsoft Word, OneNote, Avaya IP Telephony, Windows 7, Windows Vista, Technical Support, Software Installation, Switches, Routers, Customer Service, Hospitality, Information Technology, Leadership, Sales, Training
Education
Regis University 2010 — 2014
Bachelor of Science (BS), Computer Networking
Colegio San Antonio Abad
Zimmerman Advertising August 2014 - Present
USMLE Success Academy February 2014 - Present
Perry Ellis International June 2013 - August 2013
The Coca-Cola Company June 2011 - November 2011
Momentum Worldwide June 2008 - June 2011
Humana Inc March 2008 - April 2008
OfficeMax Enterprise Solutions April 2006 - July 2007
Global Spectrum May 2005 - April 2006
Skills
Photoshop, Marketing, Training, Microsoft Word, OS X, Brand Development, PowerPoint, Sales, Budgets, Customer Service, Outlook, Integrated Marketing, Social Media Marketing, Microsoft Excel, Event Planning, Social Media, Access, Social Networking, Facebook, Microsoft Office, Management, Advertising, Account Management, Retail, CRM, Project Management, New Business Development, Leadership, E-commerce, Sales Operations, Teamwork, Forecasting, Email Marketing, Event Management, Marketing Strategy
Education
Nova Southeastern University 2012 — 2013
Master of Business Administration (MBA)
University of Miami 2003 — 2007
Bachelor
Gap Inc. November 2011 - Present
Novato Human Needs Center 2006 - 2008
Health Education Enterprises 1992 - 2005
Irwin Memorial Blood Centers 1996 - 1997
Blue Shield HMO 1989 - 1992
Humana Inc. 1984 - 1986
Skills
Marketing Communications, Project Management, Event Planning, Volunteer Management, Volunteer Recruiting, Fundraising, Creative Direction, Public Speaking
Education
Ohio State University 1981 — 1984
Master of Arts (M.A.), Journalism
Ohio Wesleyan University 1974 — 1978
Bachelor of Arts (B.A.), English
Fusion Advisors, LLC 2012 - Present
TechBridge 2008 - 2011
Georgia Institute of Technology 2006 - 2008
Fusion Advisors, LLC 2001 - January 2006
Intellego (formerly Physicians Data Corp) 1998 - 2000
University of Louisville 1997 - 1998
Healthcare Recoveries, Inc. 1989 - 1997
Aegon Corporation (formerly Providian Corporation) 1988 - 1989
Humana Inc. 1985 - 1988
KPMG Peat Marwick 1983 - 1985
Skills
Entrepreneurship, Leadership, Leadership Development, Strategic Planning, Strategy, Management Consulting, Public Speaking, Project Planning, Business Development, Start-ups, Integration, IT Strategy, Program Management, Business Strategy, Executive Management, Coaching, Management, Consulting, Product Development, Change Management, Cloud Computing, Process Improvement, Project Management, Strategic Partnerships, Business Process..., Vendor Management, Healthcare, CRM, Mobile Applications, Marketing Strategy, New Business Development, Team Building, SaaS, Sales, Business Intelligence, Professional Services, Mergers, Marketing, Mergers & Acquisitions, Product Management, Cross-functional Team..., Business Analysis, Customer Relations, Technology Adoption, Needs Assessment, Program Development, B2B, public, Startup Development, Turnaround Experience
Education
Purdue University 1970 — 1974
Bachelor of Science, Mathematics
Seminary of Spiritual Peacemaking 2005 — 2007
Masters, Divinity
BioNeutral Group Inc. April 2012 - April 2013
BioNeutral Group Inc. November 2011 - April 2012
Planned Companies May 2010 - June 2011
Humana, Inc 2007 - 2009
Spanish Community Progress Foundation, Inc 2002 - 2006
White Plains County Clerk/Supreme Court 1999 - 2002
Skills
Management, Microsoft Office, Recruiting, Budgets, Payroll, Human Resources, Employee Relations, CRM, Marketing Strategy, Marketing Communications, Training, Business Strategy, Business Development, Digital Imaging, Product Design, Product Marketing, Community Outreach, New Business Development, New Business Generation, Market Research
Education
Nova Southeastern University
Bachelors of Science
PMI Entertainment Group June 2013 - Present
Chiropractic Wellness Center Green Bay June 2013 - Present
CR Meyer April 2006 - Present
Aurora Health Care May 2012 - May 2013
Innovative Services, Inc. March 2012 - May 2012
Bay Oral surgery & Maxillofacial Ltd December 2011 - February 2012
Residence Inn Marriott Green Bay July 2007 - December 2011
Greater Green Bay YMCA November 2002 - June 2007
Humana Inc April 1990 - May 2006
Skills
Medical Terminology, HCPCS, ICD-9-CM, Hospitals, Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Fundraising, Healthcare, Internal & External..., Denials, Medical Necessity, Pre-certification, EOB, Fee Schedules, Bill Review, PPO, Banquet Operations, F&B Operations, Menu Costing, Food Service Operations, Food Service Sanitation, Hospitality Industry, Surgical Instruments, Surgical Assisting, Urinalysis, Venipuncture, Spirometry, Pulse Oximetry, Front Office, Postage Meter, Shrink Wrap, Cash Handling Experience, Clerical Skills, Switchboard Operator, Phone Etiquette, Adding Machine, Facsimile, Message Taking, Minute Taking, Sensitive Information, High Level Of..., Telephone Reception, Answering Telephones, Running Errands, Light Housekeeping, Personal Care Services, Housekeeping
Education
Rasmussen College-Wisconsin 2009 — 2011
Associate's degree, Medical/Clinical Assistant
Fox Valley Technical College 2008 — 2009
Certificate, CNA
St Joseph's Academy 1978 — 1982
High School Diploma, General Education
United Benefit Advisors (UBA) 2014 - Present
Trustmark Voluntary Benefit Solutions 2013 - 2014
Healthbox (www.healthbox.com) 2012 - 2013
Florida Blue 2011 - 2013
Humana Inc. 2008 - 2011
Humana 2005 - 2008
Humana Inc. 2000 - 2005
Humana 1998 - 2000
Michelin 1993 - 1998
United States Navy 1988 - 1993
Skills
Health Care Reform, Employee Benefits, Insurance, Strategy, Product Innovation, Cross-functional Team..., Healthcare, Business Strategy, Strategic Planning, Program Management, Process Improvement, Strategic Partnerships, Product Lifecycle..., Product Development, Product Marketing, Project Management, Business Model..., Entrepreneurship, Mergers, Health Insurance, Disability Insurance, Critical Illness, Social Media, Mergers & Acquisitions, Strategic Thinking, Life Insurance, Operations Management, Acquisition Integration, Innovation Management, Thought Leadership, Design Thinking, Innovation Development, Customer Engagement, Start-up Ventures, Acquisitions, Exchange Connectivity, Accident Insurance, Start-ups, Analytics, Leadership, Business Development, Change Management, Management, Marketing, Marketing Strategy
Education
University of Louisville 1997 — 2000
MBA
Graduate Level Engineering Courses 1988 — 1989
Naval Nuclear Power School, Engineering
Samford University 1985 — 1987
BS, Math, Computer Science
Humana July 2015 - Present
Humana Inc. August 2013 - Present
SCTD/ Freelance January 2010 - Present
Amazon August 2012 - December 2012
Walt Disney World August 2011 - January 2012
U.S. Department of Commerce March 2010 - July 2010
UPS May 2007 - July 2009
Skills
Adode Dreamweaver, Adobe InDesign, Miscrosoft Office, PowerPoint, Internet Explorer, Google Chrome, Adobe AfterEffects, Adobe Premiere, Adobe Illustrator, Flash, Firefox, Typology, Types, Tech-savvy, Editing, PNG, JPEG2000, HTML, HTML 5, Code, Camera Skills, Camera Operating, Camera Experience, Mac, HP, Notepad, Email, Print, Printmaking, Painting, Fine Art, Oil Painting, Oil Pastel, Sketching, Digital, Digital Integration, Auditing, Auditory Processing, Warehousing, Level Loading, Data Entry, Change Data Capture, Remote Data Capture, Animation, Writing, Leadership, teambuilding, Communication, Customer Service, Photoshop
Education
Sullivan College of Technology and Design 2010 — 2014
Associate's Degree, Computer Graphic Design
Western MST. High School 2006 — 2007
High School Diploma, Technology
Humana Inc. June 2014 - Present
Humana Government Business October 2011 - June 2014
Humana Government Business January 2008 - October 2011
Sonne Steel June 2007 - January 2008
Job News December 2006 - May 2007
OutSource Partners February 2005 - December 2006
Skills
Process Improvement, Management, Proposal Writing, Customer Service, Contract Negotiation, Leadership, Recruiting, Team Building, Project Management, Account Management, Program Management, Healthcare, Contract Management, Budgets, Government Contracting, Analysis, Training, Organizational..., Provider Relations, Medicaid, Policy, CRM, Insurance, Microsoft Office, Research, Business Analysis, Customer Satisfaction, Cross-functional Team..., Excel, Contract Negotiations, Contract Review, Federal Acquisitions..., TRICARE, Inventory Management, Personnel Development, Personnel Training, Personnel Recruiting, Personnel Leadership, Process Development, Business Process..., Process Management, Organizational..., Budget Development, Budget Management, Budget Preparation, Customer Relations, Customer Engagement, Supervisory Experience, General Management, Microsoft Project
Education
Project Management Institute 2014 — 2014
Project Management Proffesional Certification (PMP), Project Management
The George Washington University 2008 — 2010
Master's Certificate, Government Contracting, 4.0
Spalding University 1995 — 2000
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, 3.0
Charles Schwab August 2015 - Present
Baystate Health February 2015 - August 2015
Seagate Technology May 2013 - February 2015
Charles Schwab August 2012 - April 2013
Matrix Medical Network January 2011 - May 2012
Banner Health February 2010 - August 2010
McKesson Health Solutions 2009 - 2010
Humana Inc. 2007 - 2009
Adecco 2003 - April 2007
Skills
Talent Acquisition, Hiring, Talent Management, Interviewing, Benefits, Pharmacy Recruiting, Financial Services..., Technical Recruiting, Full-cycle Recruiting, Executive Recruiting, Health Care Recruiting, Workforce Planning, Project Management, Labor Market, execution of large..., Competency Based..., IT Recruitment, Talent Advisor, HR Consulting, Employee Benefits, Recruiting, Executive Search, SDLC, Sourcing, Interviews, Employee Relations, Resume Writing, College Recruiting, Onboarding, Temporary Placement, Pharmacy Benefit..., Human Resources, Internet Recruiting, HRIS, Management, Personnel Management, Performance Management, Coaching, Job Fairs, Applicant Tracking..., Screening Resumes, Training, Vendor Management, Screening, Staffing Services, Taleo, Employer Branding, Benefits Negotiation, Contract Recruitment, Leadership
Education
Northern Arizona University
Bachelor's Degree, Education/ Psychology
The Ohio State University
Education/ Psychology
RxCrossroads December 2014 - Present
Humana, Inc March 2014 - December 2014
The Art Studio October 2013 - August 2014
Verizon April 2004 - December 2010
Ajilon Consulting January 1997 - April 2004
Skills
Business Analysis, Project Management, Art, Process Improvement, Telecommunications, Management, SDLC, Entrepreneurship, Strategic Planning, Email Marketing, Leadership, Program Management, HTML, Customer Service, Marketing, Business Intelligence, Online Advertising, Vendor Management, Team Building, Team Leadership, SharePoint, Agile Methodologies, Agile & Waterfall..., CRM, E-commerce
Education
University of Phoenix 2005 — 2007
Olympic College 1980 — 1982
Finance
Humana May 2014 - Present
Humana August 2011 - May 2014
Humana Inc. 2003 - August 2011
Palace of Auburn Hills May 2001 - August 2001
Skills
Health Insurance, Health Savings Accounts, Insurance, Disability Insurance, Life Insurance, Leadership, Employee Benefits, Sales, Brokers, Customer Service, Management
Education
Northern Michigan University 1997 — 2002
B.S., Public Relations
Walled Lake Western 1994 — 1997
Humana January 2013 - Present
Humana October 2011 - January 2013
Associated Home Health October 2010 - September 2011
Care2Learn March 2010 - October 2010
Care2Learn March 2010 - October 2010
Aflac May 2009 - January 2010
NAUTICA /VF Sportswear May 2006 - December 2009
Employmentguide September 1998 - October 2003
Dominon Publishing September 1998 - October 2003
Humana Inc June 1988 - September 1998
Skills
Training, Marketing, Sales, Management, Sales Operations, Cold Calling, Advertising, Marketing Strategy, Recruiting, B2B, Online Advertising, New Business Development, Sales Management, Customer Service, Market Planning
Education
Hillsborough Community College 1995 — 1997
Spring Hill College 1987 — 1990
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Westwood High School
Westwood High School
Humana Inc. November 2014 - Present
CVS Caremark Corporation August 2012 - November 2014
CVS Caremark Corporation June 2009 - July 2012
CVS Caremark Corporation July 2007 - June 2009
Skills
Pharmacists, Ambulatory Care, Clinical Research, Compounding, Anticoagulation, Pharmacy, Drug Safety, Pharmacy Benefit...
Education
Strayer University (VA) 2011 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Midwestern University (AZ) 2009 — 2012
Doctor of Pharmacy (Pharm.D.), Pharmacy
John Carroll University 2005 — 2009
Bachelor of Science (B.S.), Biochemistry and Molecular Biology
Humana May 2013 - Present
Humana December 2005 - Present
Humana December 2005 - Present
Humana, Inc April 2008 - April 2011
Blue Cross Blue Shield July 2001 - December 2005
Healthsouth, Inc July 1998 - June 2001
Apria Healthcare June 1997 - July 1998
Tricare Services July 1995 - June 1997
CIGNA Healthcare of June 1991 - June 1995
Queens Health Care Plan January 1989 - June 1991
Skills
Policy Analysis, Managed Care, Medicare, Provider Relations, Healthcare, Network Engineering, Network Development, Health Insurance, Credentialing, Healthcare Industry, Insurance, Medicaid, Physicians, Claim, Claims Resolution, Hospitals, HMO, HIPAA, Healthcare Consulting, Policy, Contract Negotiation, Training, Home Care, Health Policy, PPO, Healthcare Management, Utilization Management
Education
Nova Southeastern University Shepard Broad College of Law 2010 — 2012
Health Care Law
Southern Nazarene University
Bachelor of Science
Tulsa Community College
Associate of Science
Total Solutions Marketplace, LLC 2012 - Present
TMA-BSI 2008 - February 2012
Keller Williams Real Estate June 2006 - July 2011
ING Employee Benefits February 2003 - June 2006
R.E.Moulton February 2002 - December 2002
Fiserv Health December 1999 - February 2002
Aetna U.S. HealthCare May 1996 - September 1999
Humana, Inc September 1988 - April 1996
Skills
Employee Benefits, Self Funded Plans, Cobra Administration, Consumer Driven Plans, HR - Employee Benefits, Employee Wellness, Voluntary Employee..., Dental Insurance, Life Insurance, Medicare, Medicare Part D, Claims Resolution, Plan Advisor, Health Education, Gap plans, Employee enrollment..., Certified Short Sales..., COBRA, Strategy, Insurance, Property & Casualty..., Brokers, Workers Compensation, Underwriting, Health Insurance, Management, Account Management, Selling, Marketing, Health Savings Accounts, Term Life Insurance, New Business Development, Benefits Administration, Sales, Human Resources, Negotiation, 401k, Fixed Annuities, Open Enrollment, Long-term Care
Education
Northeastern Illinois University
Blue Cross Blue Shield of Kansas City March 2012 - Present
Blue Cross Blue Shield of Kansas City August 2011 - March 2012
TRANSFORMED, INC January 2006 - July 2011
Kansas City CARE Clinic January 1999 - January 2006
Penn Valley College 1995 - 2004
Humana Inc. January 1997 - January 1999
Humana Health Plans January 1996 - January 1997
Executive Training Program January 1995 - January 1996
Ohio University January 1992 - January 1994
Skills
Health Insurance, Administration, Medicare, Medicaid, Healthcare, Medical Home, Practice Redesign, Change Management, Human Resources, Access, Budgets, Customer Service, Contract Negotiation, EHR, EMR, Employee Benefits, Health Policy, Healthcare Consulting, Healthcare Information..., Hospitals, Leadership, Managed Care, Management, Nonprofits, Physicians, Organizational..., Policy, Process Improvement, Provider Relations, Recruiting, Strategic Planning, System Administration, Training, Program Management
Education
Ohio University 1992 — 1994
M.H.A, Healthcare Administration
Ohio University 1987 — 1991
BS, Biology - Exercise Physiology
CRae Consulting January 2009 - Present
Georgia Power Company2008-2011 June 2008 - March 2011
Georgia Power Company 2008 - 2011
2006-2007 October 2006 - May 2007
Humana Inc July 2003 - July 2006
Allied Interstate January 2001 - January 2003
Skills
Public Speaking, Technical..., Group..., Sales Executive, Microsoft Office 2007, Quickbooks, Sr Level Administrator, Human Resources..., Recruitment/Retention, Moderate Spanish..., Speadsheet/Database..., Corporate Events, Training & Development, Telesales, Outstanding Customer..., Moderate Project..., Clerical and..., Professional Phone..., Supervisory Experience, Customer Service, Employee Training, QuickBooks, Budgets, Management, Sales, Event Planning, Etiquette, Telemarketing, Recruiting
Education
Nova Southeastern University 2002 — 2006
BS, Business Administration
Nova Southeastern University 2002 — 2006
Bachelor of Science, Business Administration2002; Management
Humana Inc. June 2014 - Present
Aetna September 2013 - June 2014
University of Phoenix August 2008 - June 2014
Coventry Health Care February 2012 - September 2013
Coventry Health Care January 2009 - January 2012
Coventry Health Care 2006 - December 2009
United American Healthcare Corporation (Formerly, Omnicare Health Plan) 1996 - 2006
Humana Military Healthcare Services 1995 - 1996
Memphis Family Health Center 1994 - 1995
The Regional Medical Center at Memphis 1993 - 1995
Skills
Network Development, Provider Relations, Managed Care, HMO, Medicaid, Medicare, Health Insurance, HIPAA, Healthcare, Healthcare Management, Healthcare Consulting, Health Policy, Lean Six Sigma (Green..., PPO, Healthcare Industry, Insurance, Clinical Integration, New Business Development, Customer Engagement, Customer Retention, Healthcare Information..., Process Improvement, Credentialing, Hospitals, Strategic Planning, Medical Billing, Physicians, Physician Relations, Quality Improvement, Strategy, Leadership, Disease Management, Program Management, EHR, Revenue Cycle, Contract Negotiation, Business Development, Team Building, Management, Customer Service
Education
University of St. Francis
Master of Science (MS), Health Services Administration
Southern Illinois University, Carbondale
Bachelor of Science (BS), Health/Health Care Administration/Management
Humana Inc. September 2013 - Present
Always Best Care Senior Services June 2011 - September 2013
Horner Novelty Co., Inc. January 1997 - June 2011
Events Incorporated 1995 - 2002
Metro United Way 1992 - 1997
United Way of Erie County June 1990 - December 1991
Skills
Marketing Planning, Advertising, Event Production, Media Relations, Graphic Design, Corporate Management, Event Management, Direct Mail, Event Planning, Customer Service, Facebook, Marketing, Leadership, New Business Development, Strategy, Internal Communications, Social Media, Marketing Strategy, Management, Marketing Communications, Strategic Planning, Public Speaking, Fundraising, Public Relations, Trade Shows, Social Media Marketing, Social Networking, Creative Direction, Nonprofits, Newsletters, Integrated Marketing, Press Releases, Training, Brand Development, Online Advertising, Online Marketing, Email Marketing, Community Outreach, Volunteer Management, Copywriting, Team Building, Direct Marketing, Brand Management, Web Content, Corporate Communications
Education
Penn State University 1986 — 1990
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Sierra Lobo Inc October 2010 - Present
Miami Valley Mfg Company February 2007 - October 2010
Benefit Builders, Inc October 2004 - February 2007
Humana, Inc March 2002 - October 2004
Meixner & Company November 1999 - March 2002
United Healthcare of Ohio November 1995 - November 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Account Management, Accounts Payable, Accounts Receivable, Account Reconciliation, Key Account Management, ADP Payroll, Paycor Payroll, Deltek Operating System, Microsoft Dynamics SL..., ReQlogic Purchasing..., QuickBooks, PowerPoint, Analysis, Training, Recruiting, Employee Benefits, Human Resources, Management, Accounting, Benefits Administration, Auditing, Payroll, Invoicing, Process Improvement, Team Building
Education
Sinclair Community College 1981 — 1982
Accounting, 4.0
Fairview High School
Allstate October 2007 - December 2009
ALLSTATE INSURANCE October 2007 - December 2009
HUMANA INC December 2006 - March 2007
Southwestern College February 2006 - September 2006
RIVERSIDE ACADEMY September 2005 - March 2006
Education
Southern University 2010 — 2011
ASN, Chemistry
Walden University 2004 — 2008
MBA, Business Administration Human Resources
Stockton University 2001 — 2004
History
SOUTHERN UNIVERSITY
Associate of Applied Science, Nursing
THE RICHARD STOCKTON COLLEGE OF NJ
Bachelor of Arts, History
Walden University
Master of Arts, Business
Humana June 2013 - March 2014
HumanaVitality July 2011 - June 2013
Humana May 2007 - July 2011
Humana Inc. July 2005 - May 2007
Skills
Sales, Strategy, Competitive Analysis, Marketing, Marketing Strategy, Strategic Planning, Management, New Business Development, Start-ups, Leadership, Team Building, Account Management, Healthcare, Customer Service, Insurance, Time Management, Employee Benefits, Business Development, Process Improvement, Product Development, Sales Management, Health Insurance, Cross-functional Team..., Managed Care, Business Strategy
Education
Northwestern University - Kellogg School of Management 2009 — 2012
MBA, Finance, Management & Strategy, Marketing
Vanderbilt University 2001 — 2005
BS, Economics/Political Science
University of Sydney 2004 — 2004
Advanced Economics (Hierarchies and Incentives)/Advanced International Political Science
The London School of Economics and Political Science (LSE) 2003 — 2003
Microeconomics & Macroeconomics
Delbarton
Delbarton
Houghton Mifflin Harcourt May 2015 - Present
The Walt Disney Imaginary September 2014 - May 2015
Tata Consultancy Services Ltd. - Humana January 2011 - September 2014
Humana Inc. May 2010 - December 2010
Kuwait Oil Company March 2010 - May 2010
Halliburton September 2009 - March 2010
Phones4U January 2009 - August 2009
Tata Medical Center Cancer Hospital, India September 2007 - December 2008
EBIZNEEDS INDIA PVT. LTD June 2006 - May 2007
ST INFOSYS PVT. LTD September 2004 - January 2006
Skills
Microsoft SQL Server, ASP.NET, .NET, Database Design, Oracle, Databases, SQL, Business Analysis, XML, ASP, Shell Scripting, ASP.NET MVC, C#, Full SDLC, SSIS, SSRS, SOLID Principles, Entity Framework, jQuery, AngularJS, HTML5, Web Services API, WCF Services, Sitecore
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2000 — 2004
Bachelor of Engineering (B.E.), Computer Science
Humana December 2014 - Present
Humana, Inc April 2006 - December 2014
Instituto de Medicina de Familia del Sur July 2002 - September 2005
Better Boddies Fitness Center June 2002 - November 2003
PMG / SC Medical Management Services May 2001 - June 2002
Marie Taylor Figure Fitness December 1997 - November 2000
Skills
Compliance, Nursing, Healthcare, Healthcare Management, Clinical, Planning, Purchasing, PowerPoint, Employee Relations, Excel, Education, Team Leadership, Lotus Notes, Outlook, Microsoft Office, Organizing, Administration, Customer Relations, Risk Management, Hiring, Affirmative Action, Problem Solving, Supervisory Skills, Wellness Coaching, Well-organized, Inventory, Medical Records, Medical Billing, Provider Education, Training, Clinical Research, Microsoft Excel, Human Resources, Recruiting, Medicine, Medical Coding, HIPAA, Payroll, Managed Care, Medical Terminology, Strategic Planning, ICD-9, Coaching, Quality Improvement, Staff Development, Wound Care, Healthcare Industry, Wellness, Medical Record Audit, Medicare
Education
Pontificia Universidad Católica de Puerto Rico 2002 — 2005
MBA, Business Administration -Human Resources
Pontificia Universidad Católica de Puerto Rico 1997 — 2000
BSN, Science of nursing
Sagrado Corazón de Jesús Ponce, PR
High School Diploma
HUMANA Inc, July 2007 - Present
AmeriHealth Administrators February 2005 - April 2007
Skills
Microsoft SQL Server, Database Administration, Performance Tuning, Database Design, Disaster Recovery, SQL Server 2000-2008, Stored Procedures, T-SQL, VMware, SSIS, SSRS, SharePoint, DTS, Databases, Clustering, Mirroring, ETL, Replication, Business Intelligence
Education
Osmania University 1994 — 1996
Msc, Mathematics
City Collage,Hyderabad 1990 — 1993
Bsc, Science
Teva Pharmaceuticals April 2015 - Present
Humana August 2007 - April 2015
Our Savior Lutheran Church September 2013 - March 2015
Krannert School of Management - Purdue University September 2009 - April 2014
Oldham County Community Scholarships Program 2013 - 2014
Our Savior Lutheran Church 2008 - 2013
Humana Inc. August 2007 - September 2008
Pfizer Pharmaceuticals September 2004 - July 2007
Pfizer Pharmaceuticals September 2003 - September 2004
Pfizer April 2003 - September 2004
Skills
Business Process Mapping, Performance Metrics, Project Management, Organizational..., Talent Management, Organizational..., Workforce Planning, Employee Relations, Succession Planning, Performance Management, Organizational Design, Employee Engagement, Leadership Development, Talent Acquisition, Change Management, Restructuring, Personnel Management, Training, Business Strategy, Process Improvement, Leadership, Employee Training, Program Management, Workshop Facilitation, Strategy, College Recruiting, Executive Coaching, Employee Benefits, Policy, Coaching, Recruiting, Human Resources, Onboarding, Consulting, Deferred Compensation, Interviews, HR Policies, Career Development, Employment Law, Conflict Resolution, Job Analysis, Mergers & Acquisitions, HRIS, New Hire Orientations, Management, Executive Management, Analysis, Career Counseling, Time Management, Benefits Administration
Education
Emmerich Manual High School
High School Diploma, General Studies
Purdue University
Bachelor of Arts, Industrial/Organizational Psychology
Purdue University - Krannert School of Management
Master of Science (M.S.), Organizational Behavior and Human Resources
IBM December 2014 - Present
Serco - North America November 2010 - November 2014
Kindred Healthcare through Ajilon Consulting August 2007 - October 2010
Serco, Inc December 2006 - August 2007
Humana, Inc May 2005 - December 2006
Commonwealth of Kentucky July 2004 - May 2005
Eli Lilly & Co June 2002 - June 2004
Indiana University May 2000 - August 2001
Eli Lilly & Co August 1999 - March 2000
Skills
Program Management, Strategy, Software Documentation, Project Management, Management, Business Analysis, Business Process, IT Strategy, Business Intelligence, Change Management, Consulting, Government, Integration, Quality Assurance, Requirements Analysis, Testing
Education
Smith College 1995 — 1999
BA with High Honors, Psychology; Psychology
Greenfield Central High School 1991 — 1995
High School Diploma, College Prep
Humana, Inc. October 2011 - Present
Humana, Inc January 2008 - October 2011
Stites & Harbison January 2001 - January 2008
Enlow, Wright, Enlow January 2000 - January 2001
Colonial Bank January 1999 - January 2000
Education
Sullivan University 2008 — 2009
Masters of Science, Conflict Management
Sullivan University 2006 — 2008
Bachelors of Science, Paralegal Studies
Sullivan University 2004 — 2008
Bachelors of Science, Business Management
University of Phoenix
Doctor of Management, Organizational Leadership
JCPS September 2015 - Present
Coventry Health Care, an Aetna Company March 2013 - June 2015
Ivy Tech Community College July 2010 - May 2013
Coventry Health Care July 2012 - October 2012
Humana Inc. August 2008 - May 2010
Humana Inc. May 2002 - August 2008
Humana Inc. May 1999 - May 2002
Humana Inc. November 1993 - May 1999
Skills
Cross-functional Team..., Training, Process Improvement, Program Management, Management, Change Management, Marketing, Marketing Communications, Health Insurance, Strategic Planning, Human Resources, Vendor Management, Budgets, Product Development, Project Management, Team Building, Employee Benefits, Teaching, Coaching, Healthcare, Marketing Strategy, Insurance, Leadership Development, Medicare, Project Planning, Sales, Building Relationships, Result Oriented, Instructional Design, Public Speaking, Resume Writing, Customer Experience, Medicare Part D, Data Analysis, Staff Development, Time Management, Program Development, Organizational..., Adult Education, Project Implementation, Distance Learning, E-Learning, B2B, Marketing Management, Newsletters, Nonprofits, Consultancy, Supervisory Experience, Business Strategy, Medicaid Managed Care
Education
Webster University
Master of Arts, Management and Leadership, 4.0
Spalding University
Bachelor of Science, Business Administration: Minor in Human Resource Management
ProSource Sales & Marketing May 2013 - Present
HSA Engineers & Scientists May 2010 - May 2013
Professional Service Industries November 2007 - May 2010
Humana, Inc October 2006 - August 2007
American Countertop, Inc September 2005 - October 2006
Skills
Microsoft Excel, Sales, Microsoft Word, Marketing, Business Development, Networking, Trade Shows, Quality Control, Customer Support, Microsoft Publisher, Newsletters, RFP, Customer Service, Event Planning, Project Management, Budgets, Microsoft Office, Program Management, Leadership, Time Management, Proposal Writing, New Business Development, Marketing Strategy, Contract Negotiation, Marketing Communications
Education
University of South Florida 2001 — 2003
BA, Mass Communications: Advertising
Radford University 1997 — 2000
Transferred to University of South Florida, Communication and Media Studies
Magnolia Springs 2013 - Present
Magnolia Springs Senior Living August 2008 - December 2013
Green Valley Care Center April 2008 - August 2008
Atria Senior Living August 2005 - April 2008
Atria Senior Living June 2003 - April 2008
Atria Senior Living June 2003 - August 2005
Humana, Inc September 2000 - June 2003
University of Louisville Hospital June 1995 - September 2000
Skills
Clinical Research, Community Outreach, Healthcare, Hospitals, Management, Marketing, Coaching, Elder Care, Hiring, Nursing, Healthcare Management, Policy, Home Care, Case Management, Budgets, Patient Advocacy, Physician Relations, Healthcare Consulting, Quality Improvement, Patient Safety
Education
Spalding University 1991 — 1995
Bachelors of Science, Nursing
The Show TV May 2011 - Present
AT&T Global Services November 2010 - Present
Alexander Marketing June 2004 - Present
WellPoint/Anthem October 2008 - November 2008
Humana Inc July 2005 - January 2008
Humana Inc July 2005 - January 2008
Monumental January 2005 - July 2005
Monumental Life Insurance January 2005 - July 2005
Kroger March 2004 - September 2004
Various Temp Agencies December 1997 - March 2004
Skills
Healthcare Experience, Sales Consultant, Project Analyst, Operations Management, Marketing Consultant, Customer Service, Lotus Notes, Project Management, Public & Media Relations, Revenue & Profit Growth, Client Account..., Public Speaking, New Product Launches, Corporate Communications, MS Office Suite, MS Office Visio, MS Office Powerpoint, MS Office Excel, Windows Vista, Windows XP, Windows 7, Excellent ..., Account Management, Advertising, Data Analysis, Management, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, Networking, PowerPoint, Public Relations, Strategic Planning, Product Development, Training, Visio
Education
University of Phoenix 2008 — 2009
MBA, Business Administration
Spalding University 1997 — 2001
Bachelor of Communication
Spalding University
Bachelor of Science, Communication Studies
Male High School 1900 — 1900
Project Management Training
University of Phoenix
MBA
ADP March 2014 - Present
Duke Energy Corporation January 2014 - March 2014
Ingersoll Rand July 2010 - December 2013
HUMANA INC June 2005 - July 2010
Ford Motor Credit January 1996 - May 2005
BUILDERS SQUARE January 1993 - January 1996
Skills
Six Sigma, Lean, Customer Service, Leadership Development, Lean Manufacturing, Consulting, Kaizen, Call Center, Process Improvement, Training, Quality Assurance, Continuous Improvement, Cross-functional Team..., Project Management, DMAIC, Management, Coaching, Minitab, Black Belt, Green Belt, Change Management, Business Process..., Human Resources, Supply Chain, Performance Management, Root Cause Analysis, Leadership, Call Centers, Strategy, Team Building, Analysis, Operational Excellence, Business Analysis, Process Engineering, Visio, Team Leadership, Operations Management, Program Management, Value Stream Mapping, Customer Satisfaction, Teamwork
Education
State University of New York College at Potsdam 1990 — 1994
Industrial and labor relations, Business
Mint Hill Martial Arts 2012 — 2014
Paul V Moore High School 1986 — 1992
AAF International (American Air Filter) August 2014 - Present
Best Buddies Kentucky January 2014 - Present
Dean Dorton Allen Ford, PLLC February 2012 - August 2014
KPMG July 2008 - February 2012
KPMG LLP October 2005 - July 2008
HUMANA INC April 2004 - October 2005
SHPS, INC September 2003 - April 2004
HUMANA, INC July 2001 - September 2003
Skills
Accounting, Tax, Finance, Corporate Tax, GAAP, CPA, Community Engagement, Financial Statements, Fundraising, Grassroots Fundraising, Tax Accounting, Tax Research, Assurance, Management, Auditing, SEC Filings, Income Tax, Financial Analysis, Internal Controls
Education
Spalding University 1999 — 2003
Bachelor of Science, Accounting
University of Louisville
Masters of Business Administration/ Masters of Accountancy
Waggener
The Rawlings Group October 2011 - Present
Melaleuca:The Wellness Company September 2011 - Present
RxCrossroads Inc. May 2010 - August 2011
Republic Bank December 2009 - March 2010
Humana Inc. August 2006 - March 2008
SHPS Inc. October 2005 - August 2006
Citicards August 2004 - August 2005
Skills
Windows Mobile, Oracle, Data Entry, Customer Service, Healthcare, Medical Billing, Accounts Receivable, Subrogation, Sales Support, Insurance Claims, Commercial Insurance, Income Tax, Call Center, Account Reconciliation, Collections, Team Leadership, Training & Development, ICD-9, HCPCS, Benefits Administration, Credit Cards, Credit Card Processing, Open Enrollment, COBRA Administration, Oracle Reports, Soft Skills, Data Analysis, Microsoft Office 2003, Microsoft Office 2007, Microsoft Excel, PowerPoint, Access, Accurint, LexusNexus, Background Checks, Credit Analysis, Account Reallocations, Banking, Pension Administration, Symetrics Workflow..., Zirmed Claims Systems, Quality Auditing, Underwriting
Education
University of Phoenix 2010 — 2012
BA, Business Management
Sullivan University 2001 — 2003
AS, Administrative Accounting
Humana Inc. March 2008 - Present
Fifth Third Bank April 2005 - June 2007
Citi June 1999 - April 2005
Skills
Team Building, Customer Service, Insurance, Strategic Planning, Coaching, Sales Management, Training, Process Improvement, Employee Benefits, Sales, Leadership Development, Public Speaking, Contract Negotiation, Healthcare, Small Business, Project Management, Marketing, Health Insurance, Performance Management, Business Analysis, Life Insurance, Leadership, New Business Development, Networking, Budgets, Account Management, Customer Satisfaction, Recruiting, Change Management, Management, Customer Retention, Marketing Strategy, Medicare
Education
Northern Kentucky University 1990 — 1994
Bachelor of Science (B.S.), Marketing & Managerial Studies
Northern Kentucky University 1990 — 1992
Associate’s Degree, Real Estate
Farm Credit Mid-America June 2014 - Present
University of Louisville November 2005 - Present
Churchill Downs Incorporated April 2007 - June 2014
International Institute of Business Analysis June 2010 - October 2013
Humana Inc October 2004 - April 2007
US Navy January 1984 - October 2004
Skills
Program Management, PMP, Process Improvement, Project Management, Business Analysis, ITIL, Management, Six Sigma, PMO, Quality Assurance, Business Intelligence, SDLC, Software Development, Software Project..., Project Portfolio..., Vendor Management, MS Project, Leadership, Training, Strategic Planning, Product Management, Business Process..., Change Management, Cross-functional Team..., Team Leadership, Requirements Gathering, Team Building, Project Planning, Integration, Risk Management, Requirements Analysis, Visio, Operations Management, IT Management, IT Strategy, Consulting, Agile Project Management, CRM, Agile Methodologies, Management Consulting, Resource Management, Software Documentation, Process Engineering, Business Process, University Teaching, Analysis, PMI, Governance, Microsoft Project
Education
Syracuse University 2011 — 2015
Doctorate of Professional Studies, Information Management
University of Wisconsin-Platteville 2001 — 2003
MS, Project Management
University of Florida - Warrington College of Business Administration 1999 — 2000
MBA, Business Administration
Southern Illinois University, Carbondale 1990 — 1993
BS, Management
Express Scripts December 2009 - Present
Medco Health Solutions / Express Scripts Inc January 2009 - Present
Catamaran June 2009 - December 2009
CVS Caremark October 2008 - July 2009
CVS Caremark October 2008 - July 2009
SXC Health Solutions / Medix January 2009 - January 2009
CVS/Caremark January 2008 - January 2009
Humana March 2007 - October 2008
Humana Inc January 2007 - January 2008
Safeway Inc January 2006 - January 2007
Skills
Medicare Part D, Pharmacy Benefit..., Pharmacy Automation, Managed Care, Pharmacy, Medication Therapy..., Pharmaceutical Industry, Clinical Research, Healthcare, Medicare, Pharmacy Technicians, Retail, Human Resources, Supervisory Experience, Project Management, Flexible Schedule, Time Management, Pharmacy Practice, Digital Media, Digital Telephony
Education
Scottsdale Community College
Digital and Telephony Communications
HealthSmart April 2013 - October 2014
Health Management Systems February 2012 - March 2013
Humana Inc March 2009 - November 2011
Humana August 2005 - March 2009
Humana September 2003 - August 2005
Humana July 2002 - September 2003
Skills
Group Medical, Health Insurance, Worksite, Health Plans, Insurance, Group Health, Consultative Selling, Employee Benefits, Health Savings Accounts, Fully Insured, Dental, Insurance Consulting, Account Management, Group Benefits, Renewals, Cafeteria Plans, Client Retention, Provider Relations, Customer Relations, Disability Insurance, Wellness Programs, PPO, New Business Development, HMO, Customer Service, Wellness Initiatives, Sales Presentations, Sales Management, General Insurance, Quotas, Healthcare, Negotiation, B2B, Accident, National Account..., Customer Retention, Management, Selling, Sales
Education
University of Wisconsin 1999 — 2002
B.A., Political Science
Rockford College 1998 — 1999
University Lake Schoool 1988 — 1998
Johnson Creek 1985 — 1991
Humana July 2013 - Present
Brooksource May 2011 - June 2012
Humana Inc 2011 - 2012
American Commercial Lines January 1999 - February 2011
Xerox connect March 1995 - December 1998
Skills
Microsoft Windows 2008..., Citrix, sccm, Windows 7, Group Policy, Citrix Metaframe, WSUS, Windows Vista, Norton Ghost, Microsoft Exchange, Virtualization, VBScript, SMS, Altiris, Wise Installer, VMware, Application Packaging, App-V, Windows Server, SCCM, Servers
Education
Sullivan University 1994 — 1996
Associate of Applied Science, Computer Engineering
University of Louisville 1990 — 1993
none, Business management\Photography
Anthem, Inc. November 2013 - Present
WellPoint July 2012 - Present
WellPoint July 2011 - July 2012
Humana March 2010 - July 2011
Kinetic Corporation March 2008 - October 2009
Humana Inc. September 2007 - March 2008
Humana Inc. November 2006 - September 2007
Humana Inc. November 2005 - November 2006
Kentucky Interactive, LLC (NIC, Inc.) (Kentucky.gov) June 2003 - September 2005
Ventas, Inc. March 2002 - June 2003
Skills
Process Improvement, Project Management, Program Management, Vendor Management, Change Management, Project Planning, Cross-functional Team..., Strategy, Management, Analysis, Team Building, Account Management, Business Analysis, Budgets, Strategic Planning, PMP, Leadership, Data Analysis, SharePoint, Product Management, Competitive Analysis, Integration, Marketing Strategy, CRM, Training, Requirements Gathering, Product Development, Sales, Business Development, Marketing, Business Process..., Testing, Visio, SDLC, Software Documentation, Project Portfolio..., Analytics, SEO, Team Leadership, Insurance, Business Requirements, Scrum, Business Intelligence, PMO, User Experience, Healthcare, Business Process, Software Project..., Requirements Analysis, Consulting
Education
Sullivan University 2005 — 2008
BS, Business Administration & Management
Sullivan University 1997 — 1997
AS, Business Administration, Marketing, & Sales Management
Sinclair Community College 1995 — 1996
Business Administration and Management, General
MAGNIFICUS CORPORATION/DOD CONTRACTOR April 2011 - Present
HealthCare Resolution Services, Inc. March 2011 - March 2013
DP Technology Services, Inc. October 2010 - March 2011
Sunsport Tanning & Gifts October 2009 - October 2010
Humana Inc. October 2005 - October 2009
Aliron International, Inc. January 2004 - May 2005
Fellowship Learning Center April 2002 - October 2002
Mid-South Orthopedics August 2001 - April 2002
Skills
Healthcare, HIPAA, Training, BLS, Medical Terminology, Customer Service, Leadership, Human Resources, Team Building, Healthcare Management, Medical Records, Process Improvement, Healthcare Information..., Patient Safety, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, CPR Certified, Medical Billing, Data Entry, Outlook, Medical Coding, Appointment Scheduling, Vital Signs, Critical Thinking, Management, Administration, Employee Relations, Patient Education, Public Health, Pediatrics, Type 50 WPM, Referral input, Demographics, AHLTA, Manages MiCare Emails, Electronic Telephone..., Managed Care, Medicine, Telephone Skills, ICD-9, CPT, Health Education, EMR, Treatment, Health Insurance, PERFORMANCE IMPROVEMENT..., PATIENT ADVOCATE, Hospitals
Education
AHIP
managed care certification, healthcare managed care and care management
MHS Learn
Parker College of Chiropractic
The role of a Chiropractic assistant, Chiropractic Assistant/Technician
Parkway High school
high school diploma, High school diploma
SWANK HEALTH
PRP, PATIENT SAFETY, POPULATION HEALTH TRAINING &MORE
Humana Inc. April 2015 - Present
St. Petersburg College August 2008 - Present
Mead Johnson Nutrition February 2014 - April 2015
Merlin International September 2010 - January 2014
CTC June 2007 - September 2010
Defense Intelligence Agency / SAIC July 1997 - June 2007
US Army; 7th Special Forces Group February 1991 - April 1997
Skills
CISSP, Information Security, Information Assurance, Security Management, Information Technology, Security, Information Security..., Vulnerability Assessment, Network Security, Program Management, Computer Security, Risk Management, Vulnerability Management, Computer Forensics, Incident Response, Security Clearance, Integration, Security Audits, Intrusion Detection, Security Policy, System Administration, Governance, IDS, Identity Management, Disaster Recovery, Leadership, NIST, Business Continuity, Penetration Testing, PCI DSS, IT Audit, Malware Analysis, CEH, Security+, Application Security, Risk Assessment, ISO 27001, Firewalls, SDLC, CISA, Enterprise Architecture, CISM, Network Architecture, IPS, FISMA, Security Architecture..., COBIT, ITIL
Education
Norwich University 2006 — 2008
MSIA, Information Assurance
Strayer University-Maryland 2002 — 2006
BSCN, Computer Networking
Oregon State University 2002 — 2002
Prof Dev, Computer Forensics
Human Capital Consulting August 2014 - Present
Prince George's Community College 2007 - Present
ICBA October 2013 - June 2014
Human Rights Campaign March 2006 - October 2013
Banner & Witcoff, Ltd. 2003 - 2006
Blue Cross Blue Shield Association 1998 - 2003
SELF-EMPLOYED 1996 - 1998
Dimensions Healthcare System 1995 - 1996
Humana Inc. 1989 - 1995
Skills
Organizational..., Performance Management, Recruiting, Change Management, Employee Relations, Benefits Administration, Leadership Development, Employee Benefits, Talent Management, Policy, Human Resources, Onboarding, Deferred Compensation, Interviews, Personnel Management, Workforce Planning, Talent Acquisition, Employee Engagement, Succession Planning, Business Process..., College Recruiting, Management, Career Counseling, Labor Relations, Temporary Placement, Career Development, Analysis, HRIS, Budgets, Hiring, Time Management, Administration, Conflict Resolution, Nonprofits, Team Building, Leadership, Strategy, Staff Development, Coaching
Education
University of Maryland University College 2004 — 2005
M.B.A., Marketing
University of Maryland University College 2001 — 2004
M.S., Human Resources Management
Towson University
B.S., Mass Communication
Prince George's Community College 1981 — 1983
Associate of Arts (A.A.), General Studies
auskUSA LLC September 2014 - Present
Jack Henry & Associates September 2012 - Present
UofL College of Business February 2012 - June 2012
University of Louisville May 2008 - June 2012
Deyta February 2011 - December 2011
University of Louisville College of Business October 2006 - February 2011
The American Collaborative Biorepository 2003 - 2006
Humana Inc. 2002 - 2006
ADP April 2000 - May 2002
Horine & Associates, Inc. 1998 - 2000
Skills
Program Management, Agile Methodologies, Databases, Healthcare, C#, Consulting, Strategy, Leadership, Process Improvement, Microsoft SQL Server, JavaScript, ASP, VB.NET, Business Planning, Security, Visual Basic, CRM, Visual Studio, Software Development, HTML, IT Service Management, SQL, Entrepreneurship, SharePoint, SDLC, Visio, .NET, Team Leadership, Business Intelligence, Management, Business Analysis, Project Management, Information Technology
Education
Sullivan University 2001 — 2004
MBA, Business Administration and Management, General
Western Kentucky University 1992 — 1996
BS, Computer Information Systems
East Hardin
Baptist Health Louisville August 2014 - Present
Kentuckiana Medical Center February 2014 - Present
Delta Dental of Kentucky August 2012 - Present
Jewish Hospital & St. Mary's HealthCare September 2011 - December 2011
Norton Healthcare January 2000 - January 2010
Humana, Inc January 1997 - January 2000
Skills
Medical Terminology, Customer Service, Customer Satisfaction, Microsoft Word, Contract Management, Phlebotomy, Medical Coding, Voice Mail, CPT, Typing, Messaging, Word Processing, Accounting, Medicare, Medicaid, HMO, PPO, Claims Handling, Medical Transcription, Cash Posting
Education
Spencerian College 2005 — 2007
Allied Health and Medical Assisting Services
Sullivan College 1989 — 1991
Associate of Science (A.S.)
Trigg County 1985 — 1989
Humana, Inc September 2012 - Present
Humana, Inc June 2006 - September 2012
Boys Town August 2005 - June 2006
Skills
Organizational..., Project Management, Compliance, Medicare Part D, Medicare Advantage, Office Administration, Instructor-led Training, Sales Management, Term Life Insurance, Health Insurance, Strategic Planning, Insurance, Team Building, Sales, Medicare, Employee Benefits, Disability Insurance, Life Insurance, Leadership, Management, Managed Care
Education
Oral Roberts University 2007 — 2013
Masters, Management, 3.75
Wayne State College 2001 — 2004
BS, Humana Service Counseling
Humana Inc. August 2014 - Present
Humana November 2012 - Present
Humana Cares June 2011 - Present
Florida Cancer Institute July 2010 - June 2011
Moffitt Cancer Institute November 2009 - July 2010
Lakeland Regional Medical Center February 2007 - November 2009
Skills
Type 65 wpm, Familiar with Ms Word,..., Nursing, Meditech, Inpatient, Cerner, Hospitals, Critical Care, Healthcare Management, Patient Safety, EHR, Healthcare
Education
Walden University 2010 — 2012
MSN, Informatics, 3.6
Walden University 2010 — 2012
Masters Science Degree, Nursing
St. Petersburg College 2008 — 2010
BSN, Nursing Science
St. Petersburg College 2008 — 2010
Bachelors Science, Nursing
Humana Inc July 2011 - Present
Humana January 2009 - July 2011
Humana January 2004 - January 2009
Delta Air Lines April 1999 - November 2003
Skills
Strategic Planning, Business Strategy, Strategic Partnerships, IT Portfolio, Analytics, Competitive Analysis, Predictive Analytics, Strategic Consulting, Process Consulting, Software Consulting, Project Management, Key Account Management, Data Analysis, Operational Strategy, SAS, Contract Negotiation, Customer Insight, Product Development, Product Management, Product Marketing, Product Launch, Vendor Management, SDLC, Leadership, Consumer Healthcare, Medicare Advantage, Process Improvement, Business Analysis, Health Insurance, Business Intelligence, Program Management, Management, Change Management, Consulting, Business Planning, Project Planning, Marketing Strategy, Cross-functional Team..., Business Process..., IT Strategy, Enterprise Software, Project Portfolio..., CRM, Analysis, Strategy, Requirements Gathering, Team Building
Education
Nova Southeastern University 2009 — 2012
Masters of Business Administration, Magna Cum Laude
Nova Southeastern University 2012 — 2014
Masters of Science in Organizational Leadership & Change Management, Organizational Leadership
Northwood University
Bachelor of Science in Business Management
Humana Inc. December 2014 - August 2015
Harris Home for Children, Inc. September 2009 - December 2014
Gentiva Health Services 2008 - 2009
Madison County Mental Health Center 2007 - 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Nonprofits, Community Outreach, Social Services, Volunteer Management
Education
University of Maryland Baltimore 2006 — 2007
Master of Social Work (M.S.W.), Social Work
Oakwood College 2000 — 2006
Bachelor of Social Work, Social Work
National University August 2014 - Present
Affordable Care Solutions, LLC April 2014 - Present
Veterans Affairs - Chief Business Office Purchased Care December 2013 - Present
Department of Veterans Affairs 2011 - 2013
Department of Veterans Affairs March 2009 - September 2011
Department of Veterans Affairs September 2006 - March 2009
Humana Inc. June 2005 - October 2006
Department of Veteran Affairs 2003 - 2005
Managed Care Organizations 1998 - 2003
Skills
Nursing, Healthcare Reimbursement, Managed Care, Utilization Review, Medical Case Management, Healthcare Management, Healthcare, Patient Safety, Informatics, Hospitals, Case Managment, Healthcare Information..., Critical Care, EMR, EHR, Federal & State..., Public Health, Health Education, Quality Improvement, Medicaid, Utilization Management, Case Management, HIPAA, Healthcare Consulting, Disease Management, Patient Advocacy, Clinical Research, Health Informatics
Education
Univeristy of Texas 2010 — 2014
Doctor of Philosophy (PhD), Nursing, 3.6 GPA
Loyola University 2008 — 2010
Masters, Nursing (MSN - HCSM) Health Care Systems Management, 4.0 GPA
Northwestern State University 1993 — 1995
Bachelors, Nursing (BSN)
National University
Paychex September 2012 - Present
Humana, Inc October 2011 - November 2012
Humana, Inc November 2007 - October 2011
Humana October 2003 - November 2007
Aetna Health Plans February 2000 - October 2003
Prudential Insurance 1986 - 1997
Skills
Strategic Planning, Managed Care, Strategy, Health Insurance, Sales, Medicare, Health Savings Accounts, Leadership, Disability Insurance, Underwriting, Employee Benefits, Healthcare, Life Insurance, Sales Management, Long-term Care, Selling, Management, Insurance, Brokers, Training, Customer Retention, Account Management, Accident, Whole Life, Benefits Administration, Fixed Annuities, Term Life Insurance, COBRA
Education
Ohio University 1982 — 1986
BBA, Dual Majors - Management and Pre-Law Minor - Psycology
Ohio University 1982 — 1986
BBA, Management and Pre- Law
UnitedHealthcare June 2011 - Present
United Healthcare March 2010 - June 2011
WellPoint May 2007 - November 2009
Humana Inc 1999 - 2006
Skills
Vendor Management, Six Sigma, Operational Excellence, SDLC, Requirements Analysis, Project Management, Process Improvement, Business Process..., Software Project..., Visio, IT Strategy, Business Analysis, Business Process, Quality Assurance, SharePoint, PMP, Leadership
Education
University of Phoenix 2007 — 2009
MS, Accounting
Sardar Patel University 1993 — 1996
BE, Computer Science, Electrical Engineering
Banner Health February 2015 - July 2015
CIGNA January 2010 - October 2014
Humana, Inc July 2007 - October 2009
DWL ARCHITECTURES & PLANNERS, INC May 2006 - March 2007
CIGNA HEALTHCARE OF ARIZONA May 2002 - May 2006
Pacificare HealthCare February 1991 - February 2002
PacifiCare February 1991 - February 1998
Skills
Excel, Access, Visio, Outlook, PowerPoint, Word, Microsoft Office, Coordination, Administrative Support, Documentation, Scheduling, Problem Solving, Teamwork, Customer Service, Microsoft Word, Healthcare, Administrative..., Office Management, Troubleshooting, Microsoft Excel, Process Scheduler, Management, Time Management, Human Resources, Account Management, Telephone Skills, Travel Arrangements, Team Building, Analysis, Process Improvement, Administrative...
Education
Phoenix College 2011 — 2013
Medical Billing and Coding: Physician-Based, 3.8
Arizona School of Real Estate and Business 2007 — 2007
Arizona School of Real Estate and Business, Real Estate
United Parcel Service of America, Inc April 1996 - Present
Humana Inc December 1987 - April 1996
The Jewish Hospital August 1986 - December 1987
Hawthorn Group, Ltd May 1983 - August 1986
Skills
Visio, WSE, EDI, Business Analysis, SDLC, DB2, Process Improvement, COBOL, Analysis, Java, Databases, Program Management, Web Applications, .NET, Access, Mainframe, Business Process, SharePoint, Project Planning, Business Requirements, Oracle, Requirements Gathering, Requirements Analysis, SQL, Business Intelligence, Enterprise Architecture, Data Warehousing, Software Development, Software Documentation, Systems Analysis, Testing, Integration, Software Project..., Data Modeling, SOA, Microsoft SQL Server
Education
Southeast Missouri State University 1976 — 1983
B.S., Computer Science
EmaxHealth.com June 2009 - Present
Humana Inc. January 2008 - Present
Charlotte Cardiology Associates September 1996 - March 2007
Skills
Critical Care, Patient Advocacy, Patient Education, Cardiology, Emergency Room, Hospitals, Healthcare, Healthcare Information..., Nursing, Utilization Management, Mental Health, Wellness, Disease Management, Healthcare Management
Education
Pennsylvania State University-Erie Campus 1967 — 1971
Diploma, Nursing
Medicus Research October 2011 - July 2014
Princeton University June 2010 - August 2010
Princeton University January 2009 - May 2010
Jewish Hospital June 2009 - August 2009
Humana, Inc June 2008 - August 2008
Skills
Research, Spanish, Politics, Nonprofits, Community Outreach, Healthcare, Teaching, Science, International Relations, Public Policy, Molecular Biology, Hospitals, SPSS, Stata, Fundraising, Policy Analysis, Political Science, Public Speaking, R, Informatics, Higher Education, International..., Global Health, Journalism, Strategic Planning, Leadership, Event Planning, Qualitative Research, Program Evaluation, Public Health, Microsoft Office, Facebook, Environmental Policy, Surgery, Policy, Report Writing, Tutoring, Copy Editing, Statistics, Entrepreneurship, Health Policy, Human Rights, Cancer, Legal Research, Program Development, Editing, PowerPoint, Clinical Research, Statistical Modeling, Grant Writing
Education
Princeton University 2007 — 2011
BA, Political Science
Bottom Line Systems, Inc. June 2014 - May 2015
BroadPath Healthcare Solutions 2012 - 2013
Self Employed August 2011 - 2012
Curascript Infusion Pharmacy January 2008 - August 2008
Homeline August 2007 - January 2008
Humana Inc January 2006 - August 2007
Anthem December 1996 - January 2006
Skills
Employee Benefits, Insurance, Customer Service, Medicare, Management, Healthcare Information..., Healthcare Management
Education
Spencerian College 2013 — 2014
Practical Nursing Diploma, Licensed Practical/Vocational Nurse Training
Jefferson Community and Technical College 2011 — 2011
Certificate, EMR Trainer
Humana Inc. September 2013 - Present
Humana December 2007 - Present
Churchill Downs Inc. 2004 - 2007
Churchill Downs Inc. 2004 - 2005
Skills
Statistics, Process Improvement, Strategic Planning, Customer Service, Event Planning, Budget, Social Media Marketing, Microsoft Word, Budgets, Leadership, Performance Management, Coaching, Customer Satisfaction, Time Management, Employee Benefits, Public Speaking, Training, Employee Relations, Organizational..., Outlook, Nonprofits, Data Analysis, Leadership Development, Call Centers, Management, Project Management, Teamwork, Employee Engagement, Interviews
Education
Sullivan University 2012 — 2014
Master's degree
Sullivan University 2001 — 2004
Bachelor of Science
Family and Children's Place HPRP CoordinatorCoaltion for the Homeless2009 - 2010
Humana Inc. 2006 - 2009
Education
Spalding University 2001 — 2006
Bachelor of Arts, Interdisciplinary Studies - Social Science
Wolters Kluwer September 2015 - Present
COMPAREX USA April 2015 - September 2015
RealPage, Inc. September 2012 - October 2014
RealPage, Inc. October 2011 - September 2012
Spherion Staffing Agency March 2011 - September 2011
Acosta Sales and Marketing August 2008 - February 2010
Humana, Inc May 2006 - March 2008
RJS Realty Group, Inc September 2003 - July 2004
Stubbs & Wootton, Inc November 2001 - November 2003
Skills
Building Relationships, Sales, Salesforce.com, Propertyware, OneSite, IT Solutions, Fashion, Account Management, New Business Development, Employee Training, Call Centers, Management, Team Building, Leadership, Marketing, Sales Management, Customer Service, Sales Process, Training, Software Documentation, Sales Operations, CRM
Education
University of Phoenix 2008 — 2009
Masters; Masters of Business Administration, Masters of Business Administration; Organizational Management
Palm Beach Atlantic University 2000 — 2004
BS, Organizational Management
Clear Lake High School 1996 — 2000
Diploma, B+
IMA
Florida Blue August 2015 - Present
Management Consultant January 2015 - August 2015
Coventry Health Care of Florida/ Aetna February 2009 - January 2015
US Air Force Reserve 1985 - February 2014
Deloitte Consulting January 2007 - January 2009
FEI Behavioral Health 2004 - 2006
Humana 2003 - 2004
Humana Inc. 2001 - 2004
Humana 1994 - 2001
Skills
Healthcare, Managed Care, Health Insurance, Healthcare Management, Strategic Planning, Medicare, Healthcare Information..., Process Improvement, Team Building, Healthcare Consulting, Medicaid, Strategic Consulting, Health Policy, Operations Management, Leadership, Provider Relations, Cross-functional Team..., Data Analysis, Healthcare Industry, Policy, Organizational..., Strategy, Management, Management Consulting, Hospitals, Executive Management, EHR, EMR, Performance Improvement, Physicians, Program Management, Informatics, Revenue Cycle
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1984 — 1984
MBA
Pennsylvania State University - University Park 1979 — 1983
B.S.
FCB June 2013 - Present
G2 October 2007 - June 2013
WB Doner August 2006 - October 2007
Rapp Collins Worldwide June 2004 - July 2006
Rapp Collins Worldwide July 2000 - May 2004
Fleet Credit Cards August 1999 - July 2000
Prudential HealthCare January 1997 - July 1999
Humana Inc August 1995 - January 1997
US Army June 1975 - August 1995
Skills
Analytics, Segmentation, Marketing, Market Planning, New Business Development, Direct Marketing, Predictive Modeling, Strategy, Market Analysis, Analysis, Digital Marketing, Leadership, E-commerce, Digital Media, Team Leadership, Customer Insight, CRM, Integrated Marketing, Web Analytics, Digital Strategy, Marketing Strategy, Competitive Analysis, Market Research, Mobile Marketing, Database Marketing, Marketing Research, Online Marketing, Management, Strategic Partnerships
Education
Rensselaer Polytechnic Institute 1984 — 1986
MS
Rensselaer Polytechnic Institute 1984 — 1986
MS
United States Military Academy at West Point 1971 — 1975
BS
Anthem, Inc. January 2015 - Present
Red Roof Inns April 2012 - January 2015
Kindred Healthcare March 2011 - April 2012
Nationwide Insurance May 2009 - March 2011
Nationwide Insurance March 2007 - April 2009
BA Merchant Services (Bank of America) July 2006 - March 2007
Humana Inc February 2004 - July 2006
Humana November 2002 - February 2004
Humana November 2001 - November 2002
Humana September 2000 - November 2001
Skills
Toolbook, Dreamweaver, Plateau, Leadership Development, Learning Management, Onboarding, Engagement, Documentation, Instructional Design, Adult Education, Performance Management, Needs Analysis, Organizational..., Talent Management, Coaching, Employee Engagement, Performance Improvement, Sum total LMS, Meditech, SAP Business Warehouse, Project Management, Process, Human Resources, Operations Manager, Curriculum Development, Consulting, HR Consulting, System Implementations, Managerial Experience, Insurance Industry, Financial Industry, Healthcare Technology, Hospitality Industry, Webinar Development, Process Improvement, Software Documentation, Management, Insurance, Training, Training Delivery, Team Building, Strategic Planning, Team Leadership, Personnel Management, Strategy, Employee Training, Operations Management, Workshop Facilitation, Call Centers, Employee Relations
Education
University of Louisville 1997 — 2002
Master of Education (M.Ed.), Corporate Training and Development
Spalding University 1989 — 1993
BS, Education
Ahrens Vocational School 1987 — 1989
Certificate, Merchandising
Brown School 1985 — 1989
Diploma, High school education
Ahrens Vocational School 1985 — 1987
Certificate, Mechanical Drafting
Humana July 2013 - Present
Humana June 2012 - June 2013
Humana March 2010 - June 2012
Humana Inc. 2004 - May 2010
General Electric 1998 - 2004
General Electric 1996 - 1998
Skills
Process Improvement, Operations Management, Business Process..., Cross-functional Team..., Six Sigma, Change Management, Operational Excellence, Process Engineering, Business Analysis, Business Process, Program Management, Project Management, IT Strategy, Vendor Management, Project Portfolio..., Outsourcing, Leadership, Business Intelligence
Education
University of Kentucky 1993 — 1996
Bachelors, Mechanical Engineering
Northern Kentucky University 1990 — 1993
Bachelors, Physics
US Census Bureau June 2010 - Present
Heartland Payment Systems September 2008 - June 2009
New Age Technologies October 2006 - August 2008
Virgin Life Care (Kforce Contractor) March 2006 - October 2006
New Age Technologies December 2005 - March 2006
Commonwealth Office of Technology (Keane Contractor) July 2005 - December 2005
Humana Inc. May 2001 - June 2005
Ascension Health - Information Services Division October 1999 - May 2001
Ascension Health - Information Services Division September 1998 - October 1999
Regional Medical Center 1996 - 1998
Skills
Business Analysis, Project Management, Requirements Gathering, PMP, Visio, MS Project, Vendor Management, Process Improvement, SDLC, SharePoint, Program Management, Strategic Planning, Requirements Analysis
Education
Oakland City University 1999 — 2000
MS, Management
University of Evansville 1991 — 1995
BS, Accounting
Benefitdecisions, Inc. September 2003 - June 2015
Humana Inc. April 2003 - September 2003
Aetna, INC. June 1993 - December 2002
Skills
Account Management, Employee Benefits, Insurance, Health Insurance, Sales, Team Building, Disability Insurance, Benefits Administration, Strategic Planning, Process Improvement, Leadership, Customer Service, Health Savings Accounts, Life Insurance
Education
Roosevelt University 1990 — 1994
High School
Humana Inc April 2010 - Present
Humana Inc December 2007 - April 2010
Humana Inc June 2006 - December 2007
Dish Network May 2005 - August 2005
Skills
Process Improvement, Cross-functional Team..., PMP, Project Management, Business Analysis, Business Process..., Analysis, Leadership, Business Process
Education
Purdue University - Krannert School of Management 2004 — 2006
MS
Penn State University 2000 — 2004
BS
Buck Consultants July 2007 - July 2010
Pactiv Corporation June 2006 - June 2007
Humana, Inc November 1990 - October 2003
Metlife/formerly Allstate Life Insurance Company September 1982 - July 1990
Skills
Health Insurance, Insurance, HRIS, Project Management, Human Resources, Employee Benefits, Vendor Management, Customer Service, Open Enrollment, Disability Insurance
Education
Oakton Community College
Business, Accounting
Humana November 2010 - Present
Humana Inc. October 2004 - November 2010
Entercom February 1999 - May 2005
Kohls Corp October 2002 - October 2004
Manpower Professional April 1998 - October 2002
Woodward Communications, Inc. April 1998 - January 1999
Milwaukee Radio Alliance May 1997 - February 1998
Education
St. Norbert College 1993 — 1997
BA
Pius XI
Healthcare Bluebook July 2014 - Present
DaVita January 2012 - May 2014
Self Employed May 2010 - December 2011
Embark Health, Inc. January 2008 - April 2010
Beacon Introductions, LLC March 2006 - December 2007
UnitedHealth Group June 2004 - March 2006
MD-Access Corporation February 2002 - May 2004
COGENT HEALTHCARE, INC March 1998 - January 2002
HUMANA, INC March 1989 - March 1998
CIGNA HEALTHPLANS January 1986 - February 1989
Skills
Healthcare, Hospitals, Strategy, Managed Care, Start-ups, Medicare, Clinical Research, Leadership, Mergers & Acquisitions, Medicaid, Program Management, Product Development, Health Insurance, Management, Disease Management, Health Policy, Healthcare Consulting, Physicians, Healthcare Industry, Process Improvement, Utilization Management, Healthcare Information..., Revenue Cycle, Physician Relations, Cloud Computing, Strategic Leadership
Education
Southern Methodist University
MBA
Southern Methodist University
BS, Management Systems Engineering
Humana Inc. March 2008 - Present
CompBenefits December 2006 - March 2008
CIGNA Dental Health October 2000 - November 2006
Skills
Employee Benefits, Health Insurance, Insurance, Management, Strategic Planning
Education
Stetson University College of Law 1996 — 1999
JD/MBA, Law
University of Miami - School of Business 1992 — 1996
BBA, Business Management
Humana Inc July 2010 - Present
Humana Inc January 2009 - July 2010
Humana Inc February 2007 - December 2008
WHAS-TV 1999 - 1999
Education
Spalding University 1996 — 2000
Bachelor's of Science, Business
Spalding University 1995 — 2000
Spalding University
Bachelor of Science, Business Administration
Humana Inc. July 2009 - Present
Brown-Forman Corporation August 2007 - April 2009
Humana Inc. June 2005 - August 2007
Brown & Williamson, a BAT PLC subsidiary April 2002 - December 2004
Quality Communications Inc. May 1999 - April 2002
AEGON (formerly Povidian Corporation) 1988 - 1998
Skills
Strategy, Mergers, Strategic Planning, Process Improvement
Education
Northwestern University - Kellogg School of Management
Master of Business Administration (MBA), General Management
University of Kentucky
Bachelors of Science, Accounting
Humana Inc. January 2012 - Present
Competitive Health Analytics - Humana Inc 2008 - December 2011
Abbott Laboratories October 2005 - April 2008
CMS - Center for Medicare and Medicaid Services October 2004 - October 2005
Novartis 2001 - 2004
ParkStone Medical Information Systems 2000 - 2001
Skills
Medicare, Managed Care, Disease Management, Healthcare, Pharmaceutical Sales, Clinical Research, Medicaid, Pharmacy, Pharmaceutical Industry, Market Access, Health Policy, Public Health, Pharmacy Benefit..., Medicine, Product Launch, Health Economics, Healthcare Consulting, Health Insurance, Sales Effectiveness, Healthcare Management, Hospitals, Diabetes, Quality Improvement, Pharmacists, Cardiology, Physicians, Neurology, Medicare Part D, Competitive Intelligence, Healthcare Industry, Oncology, Informatics, Pharmacy Automation, Pharmaceutics, Biotechnology, Clinical Trials, Long-term Care, Healthcare Information..., Dermatology, Utilization Management, HIPAA, Infectious Diseases, Pharmacoeconomics
Education
Southwestern Oklahoma State University 1971 — 1974
Bachelor of Science (BS), Pharmacy
Stephen F. Austin State University, Nacogdoches, TX 1969 — 1971
Humana Inc. April 2014 - Present
Humana March 2013 - March 2014
Humana April 2008 - March 2013
New London Hospital June 2007 - October 2007
Dartmouth-Hitchcock January 2006 - June 2007
Dartmouth-Hitchcock October 2004 - January 2006
Skills
Management, Business Analysis, Process Improvement, Data Analysis, Customer Service, Project Management, Microsoft Excel, Cross-functional Team..., Microsoft Office, SharePoint Designer, Medicare, Revenue Cycle, Strategic Planning, Leadership, Oracle PL/SQL..., Program Management, Monarch Pro, Team Building, Change Management, Team Leadership, Adobe Acrobat, Visual Studio, PeopleSoft, Agile Methodologies, QlikView, SharePoint, Analysis, Training, Risk Management
Education
Patten University 2013 — 2017
Bachelor of Arts (B.A.), Business Management - Entrepreneurship
Spencerian College
A.A.S, Healthcare Reimbursement
Humana August 2012 - Present
Humana August 2008 - July 2012
Humana Inc. June 2008 - December 2009
Naval Reserve 2008 - 2009
Joint Interagency Task Force South November 1998 - March 2008
Skills
Employee Benefits, Strategic Planning, New Business Development, Leadership, Team Leadership, Healthcare, Project Management, Sales, Public Speaking, Microsoft Office, Military, Insurance, Security, Team Building, Financial Analysis, Business Development, Process Improvement, Analysis, Program Management, DoD, Military Operations, CRM, Management, Strategy, Training, Health Insurance, Account Management, Leadership Development, Risk Management, Customer Service, Medicare, Life Insurance, Disability Insurance, Managed Care, Underwriting
Education
University of Florida 1992 — 1996
Bachelor of Arts (B.A.), Criminal Justice, 3.4
Saint Leo University 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General, 3.9
Navy Nuclear Power School 1998 — 2000
AA, Nuclear Science
Humana July 2010 - Present
Humana Inc. January 2006 - July 2010
Humana Inc. 2002 - 2009
United States Marine Corps May 1970 - October 2000
Private Health Care Systems 1991 - 1999
Private Healthcare Systems 1991 - 1998
Skills
Medicare, Managed Care, Health Insurance, Leadership, Management, Employee Benefits, Medicare Part D, Account Management, Disability Insurance, Training, Sales Management, New Business Development, Life Insurance, Insurance, Marketing, Term Life Insurance, Strategy, Network Development, Long-term Care, Healthcare, Team Building, Marketing Strategy, Health Savings Accounts, Underwriting, Sales, Process Improvement, Selling, Fixed Annuities, Customer Service, Medicaid, Claim, HIPAA, Business Development, Strategic Planning, Healthcare Industry
Education
Rush University 1979 — 1981
Master of Science (M.S.), Health Systems Management
University of Southern California 1977 — 1978
No degree, Health Systems Management
John Carroll University 1966 — 1970
Bachelor of Arts (BA), English Language and Literature/Letters
CMD Management Inc November 2013 - Present
Humana, Inc January 2011 - November 2013
Humana Inc August 2007 - August 2010
WebMD 2005 - 2007
SHPS 2003 - 2005
General Electric 1996 - 2004
Skills
Pricing, Mergers, Sales, Management, Strategic Partnerships, Strategy, E-commerce, Six Sigma, Leadership, Strategic Planning, Analytics, Process Improvement, Product Management, Cross-functional Team..., Vendor Management, Business Strategy, Change Management, Business Intelligence, Project Management, Healthcare, Quality Improvement, Healthcare Industry, Program Management, Business Analysis, Account Management, Healthcare Information..., Consulting, Team Building, Product Development, Integration, Healthcare Consulting, HIPAA
Education
Northeastern University 1980 — 1985
Bachelor of Science (BS), Chemical Engineering
Humana Inc. August 2010 - Present
Humana Inc. June 2009 - August 2010
Lange, Quill & Powers May 2008 - May 2009
UPS Supply Chain Solutions September 2005 - July 2006
Americorps August 2004 - August 2005
Terry Yewell PSC 2001 - 2004
Education
Northern Kentucky University—Salmon P. Chase College of Law 2006 — 2009
Juris Doctor
University of Kentucky 2000 — 2004
B.B.A., Business Management
Humana May 2008 - Present
Humana Inc. January 2009 - Present
Humana October 2014 - Present
Target August 2006 - May 2008
Humana March 2006 - January 2007
Pearson Government Solutions March 2005 - March 2006
CSC January 2004 - March 2005
Various law firms August 1999 - March 2004
Skills
Contract Management, Process Improvement, Strategic Sourcing, Procurement, Project Management, Team Leadership, Purchasing, Six Sigma, Contract Negotiation, Government Contracting, Vendor Management, RFP, Microsoft Office, Negotiation, Business Analysis, Program Management, Proposal Writing, SharePoint, Team Building, Government
Education
The Catholic University of America, Columbus School of Law 1996 — 1999
Juris Doctor, JD with Certificate from the Institute for Communication Law Studies
Radford University 1994 — 1996
Master of Science, Corporate & Professional Communications
Virginia Polytechnic Institute and State University 1989 — 1994
Bachelor of Science, Food Science & Technology with minor in Communication Studies and a minor in Professional Writing
Humana Inc. April 2007 - Present
Ford Motor Company 1999 - 2007
Skills
DMAIC, Process Engineering, Black Belt, Continuous Improvement, Lean Manufacturing, Six Sigma, Operational Excellence
Education
Purdue University
Mechanical Engineering
Humana Inc December 1999 - Present
Humana Inc January 1990 - Present
UnitedHealthcare May 1998 - October 1999
UnitedHealthcare April 1997 - May 1998
Skills
Medicare, Health Savings Accounts, General Insurance, Claim, Sales Management, Customer Service, Direct Sales, Marketing
Education
Nova Southeastern University 1991 — 1992
Master of Science (MSc), Health/Health Care Administration/Management
University of Miami 1981 — 1985
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, Economics
Facebook January 2014 - Present
Twitter July 2013 - November 2013
Google November 2012 - June 2013
Penn Color, Inc. August 2011 - September 2012
Harvard University February 2011 - July 2011
Pyramid Systems, Inc. August 2010 - December 2010
Accenture May 2010 - July 2010
TJX November 2008 - April 2010
Humana, Inc August 2008 - December 2008
Netflix November 2007 - June 2008
Skills
Oracle E-Business Suite, Oracle Applications, Oracle HR, OA Framework, Oracle Fusion Middleware, Financials, Data Migration, PL/SQL, Order to Cash, ADF, Oracle Reports, BI Publisher, OBIEE, Oracle R12 Financials, Oracle SOA Suite, ERP, SDLC, Requirements Analysis, Oracle Financials
Education
University of Utah 2001 — 2003
Master of Science
Osmania University 1997 — 2001
Bachelor of Engineering
Little Flower Junior College
Pre University or College Education
University Health System July 2013 - Present
Methodist Healthcare System September 2008 - Present
Seton Healthcare Family July 2012 - July 2013
CHRISTUS Healthcare System 2004 - 2008
Total Wound Treatment Center 1998 - 2004
Slidell Memorial Hospital 1993 - 1998
Humana, Inc 1984 - 1993
Methodist Health System 1982 - 1984
The Regional Medical Center at Memphis 1979 - 1982
Skills
Healthcare Information..., Healthcare, Inpatient, Hospitals, Nursing, Public Health, Managed Care, Clinical Research, CPOE, Healthcare Management, Home Care, Strategic Planning, Team Building, Physician Relations, EMR, Patient Safety, EHR, Healthcare Consulting
Education
Our Lady of the Lake University 1989 — 1991
MBA, Business
University of Tennessee-Health Science Center 1977 — 1979
BSN, Nursing
Humana January 2015 - Present
Humana Government Business February 1999 - Present
Humana Inc. May 2013 - January 2015
Association of Primary Care Physicians 1996 - 1999
Skills
Health Insurance
Education
Webster University 1997 — 1999
MA, Human Resources and Management
Spalding University 1984 — 1988
BSN, Nursing
GE Capital April 2013 - Present
Humana, Inc August 2006 - April 2013
Siemens Business Services, Inc January 1999 - August 2006
Cincinnati Opera Association June 1999 - September 1999
Theatre IV/ArtReach January 1998 - January 1999
McCorkle Casting, Ltd September 1997 - December 1997
Skills
Training, Organizational..., Talent Management, Workshop Facilitation, Program Management, Human Resources, Change Management, Management, Instructional Design, Project Management, Employee Benefits, Analysis
Education
Xavier University 2002 — 2004
MEd, Human Resources Development
Otterbein University 1994 — 1998
BFA, Theatre
Deckers Outdoor Corporation October 2013 - Present
Starbucks January 2013 - October 2013
Snyder's-Lance, Inc. December 2011 - January 2013
American Tire Distributors June 2010 - November 2011
UST Global Inc April 2009 - April 2010
Humana Inc June 2008 - March 2009
Nuance Communications November 2007 - March 2008
Cisco Systems January 2006 - October 2007
GE Plastics February 2003 - December 2005
GE Corporate October 2000 - January 2003
Skills
Oracle Applications, Oracle SCM, Oracle Financials, Purchasing, Data Warehousing, Business Intelligence, Oracle E-Business Suite, Oracle, User Acceptance Testing, Business Analysis, Accounts Payable, ERP, Business Requirements, SQL, PL/SQL, SDLC, Supply Chain Management, Gap Analysis, Order Management, Requirements Analysis, GL, Software Documentation, Oracle HR, Oracle Discoverer, Oracle Financial, Accounts Receivable
Education
Osmania University 1991 — 1995
Bachelor of Engineering, Mechanical
RJA Consulting LLC September 2012 - Present
Premier Physicians Support Service July 1998 - August 2013
Healthexcel July 1998 - April 2011
Humana Inc. September 1995 - May 1998
Humana Inc. July 1993 - June 1995
Humana Healthcare Plans 1990 - June 1993
Skills
HIPAA, EMR, Healthcare Industry, Practice Management, Health Insurance, Miller Heiman, SPIN Selling, Strategic Selling, Consultative Sales..., Consultative Selling..., Managed Care, HMO, Medicare, Revenue Cycle, Healthcare Management, Physicians, Healthcare, Informatics, Physician Relations, EHR, Hospitals, Pricing, Executive Management, Network Development, Healthcare Information..., PPO, Health Policy, Revenue Cycle Management, Disease Management, Performance Improvement, Medical Billing, Medicare Part D, Sales Force Development, Cardiology, Home Care, Long-term Care, OB/GYN, Durable Medical..., Neurology, Urology, Diabetes, Gastroenterology, Nephrology
Education
SUNY New Paltz 1977 — 1981
Bachelor of Business Administration (B.B.A.), Marketing
Humana Inc. May 1999 - December 2012
Skills
Succession Planning, Onboarding, Employee Benefits, Employee Relations, Change Management, Human Resources, Performance Management, Organizational..., Leadership Development, Talent Acquisition, Talent Management, Training, Deferred Compensation, Benefits Administration, Workforce Planning
Education
Nova Southeastern University 1987 — 1989
MBA, Business/Marketing
Shippensburg University of Pennsylvania 1968 — 1972
B.S., Business Education
Humana Inc. December 1999 - Present
American Medical Security 2002 - 2009
Skills
Employee Benefits, Leadership Development, Change Management, Employee Engagement, Employee Relations, Organizational..., Talent Management, Training, Coaching, Performance Management, Onboarding, Instructional Design, Training Delivery, Organizational..., Employee Training, Succession Planning, Benefits Administration, Conflict Resolution, Leadership, Needs Analysis, Organizational Design, Performance Improvement, Workforce Planning, Workshop Facilitation, Interviews, Career Development
Education
Silver Lake College 2000 — 2002
Master's - MOB, Organizational Behavior
Humana March 2013 - Present
Humana January 2012 - March 2013
Wellpoint Anthen Blue Cross Blue Shield July 2010 - January 2012
WellPoint May 2010 - January 2012
zirmed December 2009 - June 2010
Humana Inc December 2008 - October 2009
Humana, Inc January 2008 - December 2008
UPS September 2005 - February 2008
Skills
Business Analysis, SDLC, Requirements Gathering, Visio, SharePoint, Process Improvement, Requirements Analysis, Software Documentation, Business Requirements, SQL
Education
Osmania University 1997 — 2000
BSc, Computer Science
Humana, Inc April 2011 - Present
HealthEast Care Systems February 2010 - April 2011
HCMC October 2009 - February 2010
University of Minnesota Physicians May 2006 - October 2009
HealthPartners October 2004 - May 2006
Hennepin County Juvenile Detention Center February 2003 - October 2004
North Memorial Medical Center May 2002 - February 2003
Minnesota Gastroenterology November 2000 - May 2002
Skills
Healthcare, Epic Systems, Clinical Research, Process Improvement, EMR, Medicine, Training, EHR, Clinical Trials, BLS, HIPAA, Managed Care, Management, Quality Improvement, Physicians, Medicare
Education
St. Catherine University 1997 — 1999
ADN, Nursing
Humana January 1999 - Present
Humana Inc January 1999 - Present
Ochsner Health Plan 1999 - 2004
Presbyterian Health Plan July 1998 - December 1998
Presbyterian Health Plan July 1998 - December 1998
St.Joseph Healthcare System September 1993 - June 1998
Provident Life & Accident May 1985 - September 1993
Skills
AAPC - Certified..., AHIP - Certified..., Health Insurance, Managed Care, Health Policy, Insurance, Employee Benefits, Healthcare, Provider Relations, Process Improvement, HMO, Healthcare Information..., Healthcare Management, Leadership, Change Management, Claim
Education
Penn State University
BA, Broadcast Journalism
Humana Inc. January 2012 - Present
Metropolitan Pediatrics December 2006 - August 2010
Intel Corporation April 2006 - December 2006
Isle of Capri Casino March 2004 - December 2004
Micron Technology December 1995 - September 2003
Skills
Healthcare
Education
Oregon State University 1980 — 1984
Business Administration/Foreign Language and Literature
Western Business College
Medical Insurance Billing and Coding
Humana November 2003 - Present
Humana Inc. November 2003 - Present
Humana June 2006 - January 2011
Phlebotomy Concepts October 2001 - January 2010
Humana November 2003 - June 2006
Skills
Microsoft Office, PowerPoint, Microsoft Word, Leadership, Insurance, Outlook, Process Improvement, Inventory Management, Team Building, Team Leadership, Access, Lotus Notes, Budgets, Fundraising, Strategic Planning, Community Outreach, Analysis, Employee Benefits, Training, Customer Service
Education
Ottawa University 2011 — 2013
Master of Arts (M.A.), Human Resources Management and Services, 3.5
Ottawa University-Jeffersonville 2009 — 2011
Bachelor of Arts (B.A.), Business Administration and Management, General, 3.0
Cowley Law Offices, PLLC March 2011 - Present
Humana Inc. June 2009 - January 2013
Humana Inc. June 2009 - July 2010
Skills
Insurance, Legal Research
Education
Northern Kentucky University—Salmon P. Chase College of Law 2007 — 2009
Doctor of Law (J.D.), Law
University of Kentucky 2000 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Corporate Benefits Service February 2011 - Present
HUMANA INC 2005 - 2010
TIAA/CREF September 1995 - March 2001
Education
Queens College 1991 — 1995
John Adams 1969 — 1972
hs
Humana January 2015 - Present
SAIC November 2012 - December 2014
Volt Workforce Solutions May 2012 - November 2012
TEKsystems January 2011 - May 2012
Humana Inc September 1999 - April 2010
Ajilon Consulting June 1997 - September 1999
Humana Inc October 1987 - May 1997
Dun & Bradstreet July 1986 - September 1987
Skills
Writing Skills, Editing, Technical Documentation, Program Management, Requirements Gathering, Software Development, COBOL, CRM, Enterprise Software, Programming, Technical Writing, Content Management, SDLC, Analysis, Adobe Acrobat, Leadership, Project Management, Training, Data Analysis, Requirements Analysis, Systems Analysis, Project Planning, Business Analysis
Education
The Southern Baptist Theological Seminary 1980 — 1985
M.Div., Theology
University of Oklahoma College of Law 1976 — 1977
Legal Studies
Oklahoma Baptist University 1972 — 1976
B.A., Political Science
Wal-mart Supercenter April 2013 - Present
Marriot Fairfield Inn June 2012 - April 2013
Wal-Mart November 2009 - June 2012
Avon Products March 2011 - 2012
Humana Inc October 2003 - September 2009
2003 Rainbow April 2003 - September 2003
Produce One Inc April 2000 - January 2003
Mad River Local District August 1999 - June 2000
Business Professional of America January 1999 - January 2000
Present of Cooperative Business Education January 1999 - January 2000
Skills
Data Entry, Customer Service, Sales, Filing, Apparel, Receptionist Duties, Retail, Merchandising, Inventory Management, Cashiering, Inventory Control, Visual Merchandising, Customer Satisfaction, Time Management, Microsoft Word, Telephone Skills, Microsoft Office, Microsoft Excel, Outlook, PowerPoint
Education
Creative Images Ins. Cos 2012 — 2013
Cosmetology, Beauty-cosmetology, 92%
Sinclair Community College 2007 — 2013
HIM, Allied Health
Walter E. Stebbins 1999 — 2000
general and vocational, CBE
Cerner Corporation 2011 - Present
McKesson Provider Technologies 2005 - 2011
WebMD Practice Services 2003 - 2005
Anthem BCBS 2001 - 2002
Humana Inc. 1996 - 2001
PricewaterhouseCoopers 1994 - 1996
Skills
EHR, Healthcare Information..., Software Implementation, Healthcare, EMR, Cross-functional Team..., Process Improvement, Informatics, Project Management, Program Management, SaaS, PMP, Leadership, Software Documentation, Healthcare Consulting, Strategy
Education
Sacred Heart University
BA, Business
Various Employment Placement Agencies June 2004 - January 2012
Insight Communications June 2008 - July 2009
Insight Communications June 2008 - July 2009
National Government Services 2008 - 2009
TEKsystems 2008 - 2009
TEKsystems March 2008 - June 2008
Teksystems January 2008 - June 2008
Humana, Inc November 2007 - February 2008
Humana, Inc September 2007 - December 2007
Republic Bank January 2007 - June 2007
Education
ITT Tech
Associates Degree, Electronic Engineering
ITT Tech
Associates Degree, Electronic Engineering
Pasadena City College
Certificate of Completion, Computer Technology
Pasadena City College
Bay Port High School November 2013 - Present
Humana December 2012 - Present
Humana, Inc February 2011 - December 2012
Notre Dame de la Bai Academy High School 2007 - March 2011
Humana, Inc June 2010 - February 2011
Humana March 2007 - February 2011
Humana, Inc March 2007 - June 2010
Notre Dame de la Baie Academy September 2007 - January 2010
Liberty Canine Resort and Spa December 2005 - February 2007
Skills
Leadership, Microsoft Excel, PowerPoint, Training, Coaching, Microsoft Office, Databases, Healthcare, Team Building, Outlook, Public Speaking, Microsoft Word, Excel, Word, Acess, Communication, Time Management, Project Management, Health Insurance, Medicare, Query Writing, CMS, Wellbeing, Customer Service, Management, Social Media
Education
Northern Michigan University 2001 — 2003
Zoology
Bay Port High School 1997 — 2001
Delta Dental February 2012 - Present
Hydro-Chem October 2011 - December 2011
Comcast Business Class July 2011 - October 2011
Humana Inc July 2005 - July 2010
Skills
Excel, Access, Accounting, Financial Analysis, Auditing, Accounts Receivable, Managerial Finance, Invoicing, Process Improvement, Business Analysis, Analysis, Insurance, Customer Service, Strategic Planning, Microsoft Office, Training, Change Management, Leadership, Management, Team Leadership, PowerPoint, Project Management
Education
Rust College 1995 — 1999
BSC, Business Administration
Evendale Medical Center November 2009 - February 2010
EMC November 2009 - February 2010
Omnicare March 2008 - July 2008
CBS March 2008 - July 2008
Humana, Inc March 2006 - July 2007
Humana March 2005 - July 2007
HUMANA March 2005 - March 2006
NCR January 2004 - December 2004
Reynolds & Reynolds January 2002 - January 2003
Optum, Inc January 2001 - January 2002
Education
Sinclair Community College 1997 — 1998
NONE, NURSING
Sinclair Community College
Pre-Nursing
Humana November 2012 - Present
Humana Inc. April 2008 - November 2012
Skills
Insurance, Health Insurance, Medicare, Managed Care, Healthcare, Customer Service, Medicaid, Employee Benefits, HIPAA, Strategic Planning, Account Management, Microsoft Office, Microsoft Excel, Team Building, Process Improvement
Education
Robert Morris University 1998 — 2000
Master of Business Administration (M.B.A.)
Penn State University 1989 — 1993
Plum High School
Humana Inc. March 2013 - Present
Mphasis March 2010 - April 2012
Skills
HTML5, CSS, JavaScript, AJAX, jQuery, Bootstrap, JSON, XSLT, Sitecore, RequireJS, LESS, SASS, Foundations, Git
Education
Osmania University 2004 — 2007
Master of Computer Applications (MCA), Computer Science, A
Humana Inc. May 2013 - Present
Tampa Hillsborough Action Plan January 2012 - April 2013
Metropolitan Charities 2005 - 2011
Skills
Non-profits, Program Development, Fundraising, Community Outreach, Public Speaking, Management, Nonprofits, Program Management, Mental Health, Team Building, Grants, Leadership, Program Evaluation, Volunteer Management, Organizational..., Leadership Development, Grant Writing, Conflict Resolution, Capacity Building, Policy, Research, Workshop Facilitation, Strategic Planning, Training, Event Planning, Case Management, Proposal Writing, Government, Social Services, Community Development, Staff Development, Coaching, Community Organizing, Healthcare, Higher Education, Public Health, Policy Analysis, Qualitative Research, Teaching, Youth Development, Logistics
Education
Springfield College 2005 — 2007
Master degree, Leadership and management of Organizations
University of Puerto Rico 1995 — 2000
Bachelor, Social Science
Himagine Solutions inc. May 2015 - Present
HealthPort Technologies November 2014 - May 2015
Humana Inc. October 2010 - September 2014
Skills
Microsoft Office, Microsoft Excel, Medical Terminology, ICD-9, Management, Customer Service, Microsoft Word, Medical Records, HIPAA, Healthcare Information..., Healthcare, EHR, Data Entry, EMR, Software Documentation, Access, CPR Certified, Training, Outlook, Project Management
Education
CNA School 2003 — 2004
CNA License, CNA
New Horizons Computer Learning Center 2000 — 2002
Webmaster certification
Pima Community College 1980 — 1982
Associate's degree-Computer Programmer/Analyst, Computer Science
Indiana Farm Bureau Insurance July 2001 - Present
Anthem Alliance March 1998 - June 2001
Humana Inc. September 1994 - February 1998
Indiana Department of Insurance August 1992 - August 1994
Skills
Insurance, Accounting, Strategic Financial..., Internal Audit, Financial Analysis, Auditing, Sarbanes-Oxley Act, Internal Controls, Access
Education
Purdue University 1988 — 1992
Bachelor's degree, Accounting
Humana Inc. June 2006 - Present
Advocate Health Care November 2004 - September 2007
CHURCH CREEK NURSING HOME June 2003 - February 2004
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Budgets, Outlook, Healthcare, Hospitals, Patient Safety, Healthcare Information..., CPR Certified, Inpatient, Nursing, HIPAA, Medical Terminology, Home Care, Healthcare Management, BLS, Patient Education, EMR, Clinical Research
Education
Northern Illinois University
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
WellMed Medical Management August 2015 - Present
Humana Inc. October 2014 - August 2015
Humana Military Healthcare Services June 2011 - October 2014
Humana Military Healthcare Services March 2009 - June 2011
Humana Military Healthcare Services July 2007 - March 2009
Skills
Health Insurance, TRICARE, Data Analysis, Business Analysis, Process Improvement, Healthcare, Hospitals, Medicare
Education
Northwest Vista College 2010 — 2014
Bachelor of Science, Business Administration Information Systems
Humana March 2004 - Present
Humana Inc. November 2000 - March 2004
Western & Southern Financial Group 1999 - October 2000
ARM Financial Group, Inc. January 1994 - 1998
Skills
Microsoft Excel, Microsoft Word, Project Management, Team Leadership, Cross-functional Team..., Staff Development, Organization, Analytics, Business Analysis, Management, Product Management, Finance, Insurance, Analysis, Employee Benefits, Financial Analysis, Product Development, Pricing, Process Improvement, Leadership, Health Insurance, Underwriting, Risk Management
Education
Sullivan University 2002 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
Sullivan University 1997 — 2001
Bachelor's degree, Business/Commerce, General
Bay County School District January 2003 - Present
Bay County School District` January 2003 - October 2014
Humana Inc. March 1993 - February 2001
Skills
Teaching, Staff Development, Public Speaking, Educational Leadership, Higher Education, Classroom, Teacher Training, Instructional Design, Training
Education
Sullivan University 2001 — 2003
MS-MIT, Information Technology
Westmar College 1976 — 1980
BA, English Language and Literature, General
Humana Inc. October 2002 - Present
Humana October 2002 - Present
Skills
Process Improvement, Analysis, Project Management, Business Analysis, SDLC, Business Process, Business Process..., Change Management, PMP, Visio, Vendor Management, Leadership, Requirements Analysis
Education
Northern Kentucky University 1997 — 2002
Bachelor of Business Management , Business Administration and Management, General