Humana Inc.
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States CEO: Bruce D. Broussard (1 Jan 2013–) Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S Subsidiaries: Health Value Management, Inc.,
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Humana Inc. Employees
Humana Inc. January 2003 - Present
Ameritech May 1994 - July 2000
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, Photoshop, Research, English, Windows, Outlook, Public Speaking, Customer Service, Multimedia, Film Production, Short Films, Independent Film, Film Festivals, Video Production, Videography, Social Media, Music Production, organist, musician
Education
North Central College
Bachelor of Arts (B.A.), Communication and Media Studies
Lyons Township High School 1969 — 1973
Diploma, Communication and Media Studies
Humana Inc. June 2014 - Present
Virginia Premier Health Plan, Inc January 2008 - June 2014
Skills
Provider Relations, Contract Recruitment, Training, Healthcare, Medical Staff Relations, Recruiting, Medicaid, Hippa, Managed Care, Medicare, Human Resources, Employee Relations, Interviewing Skills, Problem Management, Benefits Administration, Contract Negotiation, Hospitals
Education
North Carolina A&T State University
Business Management
Humana May 2015 - Present
LifeSynch/Humana November 2013 - May 2015
Humana Inc September 2006 - November 2013
Skills
Customer Service, Leadership, Microsoft Office, Program Management, Healthcare, Team Building, Public Speaking, Microsoft Excel, PowerPoint, Strategic Planning, Process Improvement, Social Media
Education
Loyola University of Chicago 2000 — 2005
Bachelor of Science, Anthropology
DuPont Manual High School 1996 — 2000
Theatre/Theater
Independent Sales August 2010 - Present
Colonial Life March 2012 - November 2012
Humana Inc. June 2000 - July 2010
Humana Inc. July 1993 - May 2000
Humana Inc. April 1987 - June 1993
Humana Inc. February 1979 - March 1987
Skills
Training & Development, Group Presentations, Large Group Employee..., Customer Retention, Customer Engagement, Customer Service, Web Enrollment, Sales Support, Sales Process, Problem Solving, Direct Sales, Broker Relationship..., Employee Benefits, Dental, Insurance, Account Management, Health, Customer Satisfaction, Health Insurance, Consultative Selling, Benefits, Claims, Wellness Programs, Customer Relations, New Business Development, Sales Management, Enrollment Management, Selling, Workers Compensation, Employee Wellness, Health Savings Accounts, Employee Training, Public Speaking, Brokers, Disability Insurance, Life Insurance, Voluntary Employee..., Accident, Term Life Insurance, Managed Care, Critical Illness, Long-term Care, Cafeteria Plans, Self-funded, Flexible Spending..., Sales, Claim, Team Building, Medicare, Strategic Planning
Education
Jefferson Community College 1981 — 1982
Graduate of Our Lady of Providence High
Business
Humana Inc October 2011 - Present
Humana August 2008 - October 2011
Honeywell Inc August 2005 - August 2008
Bellsouth Inc April 2001 - August 2005
Skills
Health Insurance, Customer Service, Telecommunications..., Radio, Microsoft Excel, Financial Analysis, Direct Sales, Invoicing, Training, Microsoft Word, Auditing, Healthcare Industry, Six Sigma, Account Reconciliation, Sales, Team Building, Process Improvement, Cross-functional Team..., Management, Strategic Planning
Education
Jefferson Community College 1994 — 1996
Psychology SociologyEnglishCommunicationsTheatre Arts
Louisville Male Traditional High School 1991 — 1994
High School
BayCare Health System October 2013 - Present
American Eldercare, Inc July 2010 - October 2013
West Care Substance abuse Agency January 2011 - October 2011
Gulf coast Jewish Family Services, Inc April 2010 - November 2010
Hillsborough Kids, Inc. July 2007 - March 2010
Hillsborough Kids, Inc July 2007 - March 2010
Youth Villages November 2006 - July 2007
Youth Villages, Inc November 2006 - July 2007
Humana Inc October 2005 - June 2006
Niagara Hospice, Inc March 2004 - July 2005
Skills
Case Management, Individual Counseling, Group Counseling, Substance Abuse..., Family Counseling, Social Services, Adults, CBT, Non-profits, Child Welfare, Treatment Planning, Counseling, Interventions, Mental Health, Case Managment, Nonprofits, Therapists, Mental Health Counseling, Group Therapy, Anger Management, Family Therapy, Psychotherapy, Adolescents, Behavioral Health, Grief Counseling, Play Therapy
Education
Education: Troy University 2008 — 2011
Masters of Science, Counseling and Psychology
Troy University 2008 — 2011
MSCP, Counseling Psychology
Niagara University 1996 — 2001
BSW, Social Work/Gerontology
Niagara University, Niagara 1996 — 2001
Bachelor of Science, Social
Humana Inc. September 2014 - Present
Humana Insurance August 2013 - August 2014
Humana February 2012 - August 2013
Humana July 2007 - February 2012
Humana February 2007 - July 2007
Dental Health Products, Inc. October 2005 - February 2007
Dental Health Products, Inc. October 2003 - October 2005
Skills
PowerPoint, Telephone Skills, Commercial Insurance, Call Centers, Spreadsheets, Fax, Process Improvement, Research, Medical Coding, Claim, Customer Service, Direct Mail, Insurance, Health Insurance, HIPAA, Microsoft Word, Administrative..., Microsoft Office, CPT, Medical Records, Employee Benefits, Outlook, Microsoft Excel, Data Entry, Healthcare, ICD-9-CM, Medicare, Data Analysis
Education
Rasmussen College-Wisconsin 2010 — 2013
Associate's degree, Health and Medical Administrative Services
Northeast Wisconsin Technical College 1996 — 1998
Technical Diploma, Office assistant
Luxemburg-Casco High School 1993 — 1996
Diploma, General Studies
Green Bay West High 1992 — 1993
None, General Studies
Humana Inc. April 2004 - Present
Providian Financial March 2000 - April 2004
American Air Filter July 1984 - January 1998
Skills
Auditing, Finance, Customer Service, Insurance, Health Insurance, Underwriting, Life Insurance, Disability Insurance, Employee Benefits, Term Life Insurance, Financial Analysis, Claim
Education
WATTERSON COLLEGE 1974 — 1975
Dental Assisting/Assistant
Jefferson Community College
Humana Inc. April 2015 - Present
PGXL 2005 - Present
Healthessential Soultions, Inc 2002 - 2005
Kindred Healthcare 1998 - 2000
Norton Healthcare October 1986 - August 1998
Norton Health Care dba AdvantageOne Laboratory 1986 - 1998
Skills
Human Resources, Compliance Management, Billing and Compliance, Laboratory Medicine, CAP certified inspector, Safety Management, Operations Management, Staff Development, Quality Assurance, CLIA, Employee Benefits, Personnel Supervision, Procedure Manuals, Compliance, Medicare/Medicaid..., HIPAA, Small Business, Federal Grant Management, Healthcare, Healthcare Management, Microbiology, Medicare/Medicaid..., Leadership, Management, Hospitals
Education
University of Louisville 1980 — 1980
Bachelor of Science (BS), Clinical Laboratory Science/Medical Technology/Technologist
Kentucky Wesleyan College 1976 — 1980
BS, Medical Technology, Clinical Laboratory Science/Medical Technology/Technologist
OSF Saint Francis Medical Center October 2010 - Present
Humana, Inc October 2008 - October 2010
OSF HealthPlans January 2004 - October 2008
Lutheran Hospital of Indiana July 1997 - December 2003
Missouri Department of Transportation December 1994 - June 1997
Memorial Community Hospital July 1991 - November 1994
Skills
Managed Care, Health, Insurance, Employee Benefits, Hospitals, Wellness, Healthcare, Health Insurance, New Business Development, Sales Management, Marketing Strategy, Customer Relations, Disability Insurance, Analysis, Leadership, Budgets, Sales Operations, Strategic Planning, Medicare, Case Managment, Customer Service, Healthcare Information..., Home Care, Marketing, Program Management, Sales, Coaching, EMR, Physicians, Public Speaking, Brokers, Healthcare Management, Leadership Development, Team Building, Workers Compensation, Medicine, Management, Employee Wellness, Change Management, PPO, Account Management, Employee Relations, HIPAA, Training, Healthcare Industry, Physician Relations, Case Management, Contract Negotiation, Claim, Orthopedic
Education
NAIC (National Association of Insurance Commissioners) school
Lincoln University (MO) 1980 — 1987
Bachelor's Degree, Business Administration
UnitedHealth Military & Veterans Services June 2015 - Present
URAC: The Leader in Accreditation for Pharmacy, Case Management & Health Plans January 2015 - Present
Maureen Cash Consulting January 1997 - Present
UnitedHealth Group April 2015 - June 2015
Catamaran January 2007 - August 2014
Humana Health Care Plans Inc August 1988 - 1997
Blue Cross Blue Shield of Nevada 1987 - 1988
Foundation HealthCare 1985 - 1987
Kimberly Home Health 1983 - 1985
Humana Inc. 1980 - 1983
Skills
Managed Care, HIPAA, Healthcare, Medicare, Process Improvement, Medicaid, Health Insurance, Strategic Planning, Healthcare Industry, Quality Assurance, Accreditation, Outlook, Utilization Management, Health Policy, Management
Education
Montana State University-Bozeman
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
MedPartners HIM August 2014 - Present
MedPartners HIM September 2012 - August 2014
MedPartners HIM August 2012 - September 2012
MedPartners HIM March 2012 - July 2012
KForce, Inc August 2011 - July 2012
Humana, Inc October 2006 - August 2011
St Elizabeth Physicians October 2002 - October 2006
Pathology Group of Louisiana July 1999 - September 2001
Olsten Staffing Services July 1999 - September 2001
Skills
Health Information..., HIPAA, CPT, Hospitals, Acute Care, Medicare, ICD-9, Physicians, Inpatient, Medical Billing, Epic Systems, Healthcare, Healthcare Information..., Medical Coding, HCPCS, Software Documentation, Medical Terminology, Credentialing, Data Entry, EMR, EHR, Medicaid, Medical Records, Surgery, Cerner, Health Insurance, Meditech, Quality Improvement, ICD-9-CM, Physician Relations, Documentations, Training, Emergency Medicine, HMO, 10 Key, Internal Medicine, Physician Coding, Clinics, Claim, Coders
Education
Louisiana State University 1999 — 2001
Medical Coding Certificate, Professional Development
University of New Orleans
Humana Inc. June 2015 - Present
Humana September 2014 - Present
Brooksource dbf Humana, Inc. October 2013 - September 2014
Center for Deployment Psychology September 2011 - October 2013
Taproot Foundation June 2012 - January 2013
Taproot Foundation July 2011 - June 2012
Restore Health. April 2011 - July 2011
Women's Health America, Inc. June 2009 - April 2011
American Marketing Association - Madison April 2009 - April 2011
Madison Capital Investments LLC February 2007 - May 2009
Skills
Online Marketing, SEO, Social Media, Marketing, E-commerce, Project Management, Web Design, Marketing Strategy, Dreamweaver, Email Marketing, Adobe Acrobat, Microsoft Office, Program Management, Event Planning, SEM, Lead Generation, Microsoft Excel, Graphic Design, Google Analytics, Photoshop, Editing, Marketing Automation, Web Content Management, User Interface Design, CMS, Marketing Management, Adobe Creative Suite, Illustrator, InDesign, Adobe Connect, E-Learning, Smartsheet, Joomla, Drupal, HTML + CSS, Google Webmaster Tools, Google Adwords, PPC, osCommerce, Virtuemart, PayPal, Corporate Identity, Logo Design, FrontPage, Expression Web, Excel, Conference Edge, Google Apps, Basecamp, Management
Education
Henry M Jackson Foundation Professional Development 2011 — 2013
Project Management
Madison Area Technical College 2008 — 2009
Graphic Design
Marian University of Fond du Lac 2002 — 2004
BA, Marketing
Gannett Professional Development 2001 — 2006
Diversity Management, Managing at Gannett, Value Selling 1 & 2
University of Wisconsin - Fox Valley 1998 — 2001
Associate of Arts and Sciences (A.A.S.)
Humana Inc April 2014 - Present
Skills
SDLC, Business Analysis, Vendor Management, Change Management, PMP, Process Improvement, IT Strategy, Business Intelligence, PMO, SharePoint, Health Insurance, Project Management, Healthcare, Business Process..., Insurance, Requirements Analysis, Disaster Recovery, Requirements Gathering, Management, IT Management, Program Management, Team Building, HIPAA, Integration, Microsoft SQL Server, Project Portfolio..., Medicare, Strategic Planning, Enterprise Architecture, Data Analysis, Data Warehousing, Analysis, Agile Methodologies, SQL, Healthcare Information..., Software Project..., Leadership, Cross-functional Team..., Visio
Education
Murray State University 1979 — 1983
B.S.B., Computer Systems Management
Humana Inc January 1997 - Present
Education
University of Louisville 2005 — 2007
Bachelor's degree
Jefferson Community College 2000 — 2005
Associate of Arts and Sciences (A.A.S.)
HR Certification Institute - HRCI April 2014 - Present
EF Education First 2014 - Present
GISP Group ApS January 2014 - May 2014
BonBini Consultants, LLC January 2012 - May 2014
ADP- Employease, Inc. January 2006 - January 2012
Mercer Human Resource Consulting (formerly Synhrgy HR Technologies, Inc.) September 2000 - January 2006
Watson Wyatt Consulting January 2000 - December 2000
Fidelity Investments January 1999 - January 2000
Prudential Service Bureau Inc.(SHPS, Inc) January 1997 - June 1999
Humana Inc January 1996 - January 1997
Skills
Customer Relations, SaaS, Benefits Administration, Benefits, Human Capital Management, HRIS, Performance Management, Employee Relations, Mergers, Change Management, Organizational..., Account Management, Team Building, Strategic Planning, Talent Management, Employee Engagement, Sales Management, Negotiation, Process Improvement, Customer Service, Outsourcing, Contract Negotiation, Consultative Selling, Coaching, Budgeting, Problem Solving, Management Consulting, Analysis, Compliance, Business Strategy, Talent Acquisition, Microsoft Office, Call Center, Vendor Management, Operations Management, New Business Development, Leadership Development, HR Strategy, Mentoring, Payroll Processing, HR Consulting, Employee Benefits, ADP, Open Enrollment, Team Management, Succession Planning, HR Policies, Onboarding, Organizational..., Hiring
Education
The George Washington University 1985 — 1987
M.A, International Affairs
Mississippi State University
B.S Chemistry and B.B.A, Management & Personnel
The University of Georgia
HealthScope Benefits April 2013 - Present
Welspun December 2012 - April 2013
AmerisourceBergen December 2011 - July 2012
Humana Inc December 2004 - April 2011
Colonial Life August 2011 - 2011
Winn-Dixie food stores January 2004 - December 2004
Vertex Communications, Inc April 2003 - December 2003
OneTone Telecom March 2001 - April 2003
Local Bell Operating Company (Actel Communications) August 1999 - March 2001
Military & Commercial Telecom Service, U.S Army August 1989 - August 1999
Skills
Management, Insurance, Health Insurance, Customer Retention, Process Improvement, Medicare, Commercial Insurance, Relationship Management, Team Building, Recruiting, Strategic Planning, Training, Employee Benefits, Business Analysis, Leadership, Account Management
Education
University of Phoenix 2000 — 2003
BS, Business Management
Keiser College 2000 — 2002
AA E, Commerce Technology
Non Commissioned Officers Academy 1993 — 1993
Humana Inc November 2010 - Present
St. Nicholas Hospital December 2008 - June 2010
St. Vincent Hospital May 2003 - December 2008
HSHS St. Vincent Hospital January 2000 - May 2003
Bellin College of Nursing 1998 - 2003
Skills
Nursing, Healthcare Management, Customer Service, Hospitals, Clinical, Case Management, Health, Healthcare IT, Healthcare, EMR, Insurance, Outlook, EHR, Problem Solving, Hiring, HIPAA, Firefox, Internet Explorer, Microsoft Office Xp, BLS, Nurses, Acute Care, Microsoft Office, Excel, Inpatient, Healthcare Information..., Microsoft Excel, Clinical Research, Critical Care, Medical/Surgical, Managed Care, Patient Advocacy, Case Managment, Health Education, Patient Safety, Software Documentation, Nursing Education, Ambulatory, Utilization Management, Telemetry, Orthopedic, Disease Management
Education
Northern Kentucky University 2015 — 2017
Master of Science (MS), Nursing Informatics
Thomas Edison State College 2011 — 2015
Masters of Science, Nursing Informatics
Bellin College (Formerly Bellin College of Nursing) 1998 — 2003
Degree: Bachelors of Science, Nursing
Minnesota State University, Mankato 1996 — 1998
Degree: Bachelors of Science, Community Health
North Hennepin Community College 1993 — 1996
Associate Arts Degree, General Studies
Humana February 2012 - Present
Freelance May 2011 - Present
Humana Inc. September 2001 - April 2012
Humana January 1998 - October 2001
Humana September 1995 - December 1998
Humana March 1989 - September 1995
Skills
Health Insurance, Insurance, Medicare, Project Management, Process Improvement, Employee Benefits, Management, Healthcare, Public Speaking, Strategy, Training, Strategic Planning, Team Building, Competitive Analysis, Leadership
Education
Lawrence University 1982 — 1984
BA, Political Science
The American Cancer Society International Home Office 1999 - 2013
Humana Inc. 1993 - 1999
The Kentucky Lottery Corporation 1991 - 1993
WAVE 3 TV (NBC) 1981 - 1991
WKBT -TV (CBS) 1980 - 1981
Skills
Media Relations, Corporate Communications, Nonprofits, Strategy, Leadership, Non-profits, Crisis Communications, Strategic Communications, Reputation Management, Public Relations, Internal Communications, Advertising, Marketing Strategy, Spokesperson, Fundraising, Program Management, Speech Writing, Marketing Communications, Press Releases, Message Development, Community Development, Integrated Marketing, Publicity, Public Affairs, Brand Management, Communication Training, Communications Planning, Media Skills Training, Key Message Development, Messaging, Content Strategy, Broadcast, Crisis Management, Management, Philanthropy, Brand Awareness, Public Speaking, Strategic Planning, Editing, Writing, Journalism, Television, Community Outreach, Radio, Change Management, Corporate Social..., Brand Development, Volunteer Management, Social Media, Social Media Marketing
Education
Marquette University
Bachelor’s Degree, Broadcast Communication
Humana Inc September 2003 - Present
Ernst & Young September 1999 - September 2003
Computer Associates, Inc September 1992 - September 1996
Software Synergy June 1992 - September 1992
Blue Cross Blue Sheild of Kentucky September 1987 - September 1991
Dairymen, Inc. September 1984 - September 1987
Cybernetics and Systems, Inc September 1973 - September 1978
Skills
Team Leadership, Vendor Management, Leadership, Business Analysis, ITIL, Healthcare, Provider Relations, Health Insurance, Project Management, Requirements Analysis, Customer Service, IT Strategy, IT Management, Insurance, Program Management, SDLC, Process Improvement, Visio, Strategic Planning, SharePoint, Change Management, Microsoft Office, Budgets, Business Process..., Software Project..., Enterprise Architecture, Disaster Recovery, Databases, Data Center, SQL, VMware
Education
Jones College-Jacksonville 1969 — 1973
Bachelor of Science (B.S.), Computer Science
Hampton Inn Downtown Green Bay August 2015 - Present
Hilton Garden Inn September 2014 - April 2015
Hilton Garden Inn November 2012 - September 2014
Hyatt March 2012 - November 2012
Aloft March 2009 - October 2011
American Express October 2006 - August 2008
Humana Inc. July 1999 - October 2003
Skills
Hotels, Hospitality, Hotel Management, Hospitality Industry, Hospitality Management, Front Office, Resorts, Rooms Division, Pre-opening, Micros, Food & Beverage, Banquets, Training, Property Management..., OnQ, Laundry, Customer Satisfaction, Housekeeping, Guest Service Management, Opening Hotels, Customer Service, Microsoft Office
Education
Northeast Wisconsin Technical College 2011 — 2013
Associate's degree, Hotel and Restaurant Management, 3.5 GPA
Northeast Wisconsin Technical College 2008 — 2011
Associate's degree, Business Management
Avon November 2010 - Present
Baptist Healthcare System January 2013 - September 2013
FIRST UROLOGY, PSC June 2011 - August 2012
ALLIED UROLOGY,PSC May 2006 - October 2006
HUMANA INC July 2005 - February 2006
MEDICAL BILLING GROUP January 2004 - February 2005
Skills
Medical Billing, Charge Entry, Cash Posting, Claims Resolution, Medical Terminology, Medical Coding, Credentialing, Health Insurance, Data Entry, Medical Records, Financial Reporting, Account Reconciliation, Collections, ICD-9
Education
Ivy Tech Community College 2010 — 2011
Career Development Certificate, Medical Reception/Receptionist
Reisz Learning Center 1995 — 1995
GED Diploma
Ivy Tech Community College 1991 — 1993
Medical/Clinical Assistant
Aetna August 2015 - Present
Anthem February 2014 - July 2015
Humana Inc. September 2008 - February 2014
Anthem 1989 - 2007
Skills
Healthcare, Hospitals, Medicare, Nursing, Health Insurance, Policy, HIPAA, Physicians, Healthcare Consulting, Managed Care, Medicaid, Utilization Management, Management, Clinical Research, Medical Coding, Healthcare Industry, Healthcare Management, Healthcare Information..., Revenue Cycle, Disease Management, Health Policy, Quality Improvement, Provider Relations, EHR, Insurance, Audit, Compliance, Billing, Auditing, Medicine, Informatics, Process Improvement, Strategic Planning, Leadership, Employee Benefits, EMR, Team Building, Data Analysis, Program Management, Physician Relations, HMO, Long-term Care, Claim, Network Development, Patient Safety, Cross-functional Team..., Medical Billing, Credentialing, PPO, Medicare/Medicaid...
Education
AHIMA 2012 — 2016
AHIMA Approved ICD-10 CM PCS Trainer
Xavier University 2006 — 2008
MSN/M.Ed.
University of Denver 2006 — 2006
American Academy of Procedure Coders 2004 — 2004
American Academy of Professional Coders 2002 — 2002
American Academy of Professional Coders 2000 — 2000
Mount St. Joseph University 1978 — 1982
BSN
Humana Inc. April 2012 - Present
Humana Inc. August 2011 - March 2012
Citigroup November 2007 - December 2008
SBC telecomunications June 2001 - July 2003
Bank One February 1999 - May 2001
Skills
Call Center, Health Insurance, Customer Service, Data Entry, Finance, Outlook, Customer Satisfaction, Microsoft Office 2007, microsoft office 2010, inter/intranet, Collections, Research, Call Centers, Office 2010, Sales, Medicare, Accounting
Education
IndyPendence Career Developement Center 1998 — 1999
Certificate, General Office Occupations and Clerical Services
Ivy Tech Community College
Humana February 2011 - Present
Humana January 2009 - February 2011
Humana Inc. April 2008 - February 2009
Humana January 2007 - April 2008
Skills
Information Technology, Mergers, Process Improvement, PMP, SDLC, Project Management, Vendor Management, Business Analysis, Business Process..., Software Project..., Project Portfolio..., Program Management, PMO, Health Insurance, Cross-functional Team..., Visio, Requirements Gathering, Healthcare, Insurance, Change Management, Six Sigma, Analysis, Project Planning, Leadership, Software Documentation, Strategic Planning, IT Strategy, Resource Management, Business Process
Education
Ivy Tech State College 1999 — 2002
Associate of Applied Science
Humana Inc. April 2015 - Present
Humana Military Healthcare Services December 2013 - December 2014
Norton Healthcare March 2011 - December 2013
Baptist Healthcare System August 2010 - March 2011
University of Louisville Physicians 2004 - 2010
Skills
Research, Windows, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Java, EHR, Healthcare Information..., Business Analysis, EMR, Systems Analysis, Software Implementation, Healthcare, Hospitals, Process Improvement, Troubleshooting, Ambulatory, Analysis, Access, Visio, SharePoint, Healthcare Management, Training, Change Management, Ambulatory Care, Practice Management, Inpatient, IT Strategy, IT Management, Project Planning, Management, Physicians, Software Documentation, Data Analysis, Informatics, Health Information...
Education
Mid Continent University 2011 — 2013
Bachelor of Business Administration (BBA), Business Management
Jefferson Community College 1990 — 2001
Associate of Arts and Sciences (AAS), Business Management
Humana October 2014 - Present
Tata Consultancy Services September 2011 - September 2014
Humana Inc April 2008 - August 2011
Pioneer Corporate Services Inc October 2006 - March 2008
Cognizant Technology Solutions April 2004 - October 2006
Bhrigus 2003 - 2004
Fusion Technologies 2002 - 2003
Skills
Java, IAM, Identity Management, LDAP, Security, Solution Architecture, .NET, Active Directory, C#, Websphere, Tivoli Identity Manager, Novell Identity Manager, Tivoli Access Manager, Tivoli Directory Server, Novell Access Manager, SDLC, Agile Methodologies, SOA, SQL, RESTful architecture, Cryptography, PKI, SAML 2.0, WFC, ASP.NET Web API
Education
Nagpur University 1994 — 1998
BE, Computer Tehnology
OptumHealth Financial Services, a division of UnitedHealth Group November 2007 - Present
Humana Inc. February 1989 - September 2007
Skills
Health Insurance, Employee Benefits, Healthcare, Account Management, Insurance, Strategic Planning, Managed Care, Customer Relations, Health Savings Accounts, Medicare, Disease Management, Leadership, Customer Service, Strategy, Process Improvement, Cross-functional Team..., Training, Team Building, Coaching, Healthcare Industry, Executive Management, Sales, Health Policy, Health Care Reform, PPO, HIPAA, Selling, HMO, Self-funded, Healthcare Information...
Education
St. Francis High School 1980 — 1984
North Park University
BS
University of Illinois at Chicago
First Baptist Church September 2009 - Present
Humana Europe December 2007 - November 2009
Arbonne Independent Consultant 2002 - 2008
Humana Inc October 2005 - December 2007
Humana Inc January 2003 - October 2005
Humana, Inc February 2000 - January 2003
Humana Inc June 1997 - January 2000
Education
Judson University 1991 — 1995
Bachelor, Computer Science
Christian Brothers Services November 2012 - September 2013
Humana Inc. July 2008 - November 2012
U. S Census Bureau April 2010 - August 2010
Primerica Financial Services August 2006 - August 2008
Humana, Inc February 2007 - July 2008
Humana August 2006 - February 2007
GE Energy May 2005 - August 2005
Kraft Foods May 2004 - August 2004
Skills
Risk Mitigation, Financial Analysis, Numerical Analysis, Problem Solving, Data Analysis, Risk Management, Project Implementation, Account Management, Consulting, Leadership, Training, Peer Mentoring, Youth Mentoring, Public Speaking, Business Administration, Microsoft Office, Microsoft Excel, Written Communication, Insurance, Customer Service, Team Building, Non-profits, Data Entry, Analysis, Event Management, Sales, Health Insurance
Education
University of Phoenix
MBA
Millikin University 2002 — 2006
B.S. Finance, Mathematics minor
Whitney Young High School 1998 — 2002
Jensen Scholastic Academy 1991 — 1998
Humana Inc. October 2014 - Present
Excel homehealth January 2013 - Present
ELMHS December 2010 - June 2012
Our Lady of the Lake Regional Medical Center May 2008 - April 2010
Skills
•Patient and family..., PICC Lines, IV therapy, Wound Care, wound vac therapy, Chemotherapy, Blood Transfusion, Central Lines, Patient Education, Medication..., Vaccines, Crisis Intervention, Crisis Management, procedural sedation
Education
University of South Alabama 2011 — 2015
MSN, Nursing Administration
Mississippi College 2004 — 2008
BSN, Registered Nursing/Registered Nurse
US Army December 2014 - Present
EEOC July 2014 - December 2014
LifeSouth Community Blood Centers April 2014 - July 2014
Enviro-Tech Inc., DBA MediClean and Aeroseal of Atlanta February 2014 - April 2014
Troy University May 2013 - December 2013
Humana, Inc June 2011 - April 2013
US Army January 2007 - June 2011
United States Air Force December 2005 - January 2007
US Army December 1994 - December 2005
U.S. Army December 1985 - January 1994
Skills
Public Affairs, Public Speaking, Leadership, Strategic Planning, Team Building, Analysis, Leadership Development, Coaching, Training, Community Outreach, Healthcare, Organizational..., Strategic Leadership, Fundraising, Marketing, Social Networking, Spokesperson, Social Media, Business Strategy, Public Relations, Business Networking, Media Relations, Editing, Mental Health, Mental Health Counseling, Psychology, Program Development, Research, Nonprofits, Policy, Recruiting, Human Resources, Interviews, Government, Strategy, Program Management, Project Planning, Event Management, Budgets, Press Releases, Military, Sales, Army, Team Leadership, Conflict Resolution, Command, International Relations, Security Clearance, DoD, Proposal Writing
Education
Troy University 2009 — 2013
Masters of Counseling Psychology, Counseling Psychology
Liberty University 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Columbia Southern University
BS Business Administration Cum Laude, Business Administration and Management, General
Central Texas College
Associate of Arts (AA), General Studies
Perryman's Mortuary January 2014 - Present
Humana Inc September 2010 - August 2012
Skills
Call Centers, Community Outreach, Coaching, Customer Satisfaction, Customer Service, Event Planning, Data Entry, Leadership, Insurance, Health Insurance, Microsoft Excel, Leadership Development, Microsoft Word, Outlook, Nonprofits, Microsoft Office, Public Speaking, Small Business, Team Building, Training, Strategic Planning, Sales
Education
Mid America College of Funeral Serivce 2013 — 2014
Bachelor of Mortuary Science, Funeral Service and Mortuary Science
Jarvis Christian College
Jarvis Christian College
Aflac January 2015 - Present
Aflac July 2011 - December 2014
Alliance Insurance & Southern Benefit Group January 2008 - July 2011
HRM Benefit Consulting Group / Professional Staffing Inc. January 1998 - January 2008
DirectCare, Inc January 1997 - January 1998
Apex Healthcare, Inc January 1995 - January 1997
Humana, Inc January 1990 - January 1995
SELOX January 1987 - January 1990
PGA Golf Professional January 1984 - January 1987
Skills
Employee Benefits, Brokers, Group Insurance, Competitive Analysis, Management, Practice Management, Insurance, Health Insurance, Accident, Term Life Insurance, Disability Insurance, Whole Life, Property & Casualty..., New Business Development, Health Savings Accounts, Fixed Annuities, Start-ups, Marketing, Accident Insurance, Cafeteria Plans, Legal Liability, Critical Illness, Life Insurance, Retirement Planning, 401k, Retirement, IRAs, Benefits Administration, Employee Wellness, Insurance Brokerage, Health Care Reform, Series 6, Group Medical, Licensed Life, Leadership, Long-term Care, Universal Life, Sales, Team Building
Education
Lee University 1981 — 2015
Bachelor of Science (B.S.)
Cleveland State Community College 1979 — 1981
Architecture
Humana December 2013 - Present
Humana January 2012 - December 2013
Humana, Inc October 2008 - January 2012
Humana, Inc January 2007 - October 2008
Pfizer, Inc June 2004 - December 2006
Janus Capital Group, Inc April 1999 - April 2001
Skills
Talent Management, Deferred Compensation, Performance Management, Organizational Design, Succession Planning, Employee Relations, Employee Engagement, Organizational..., Incentive Programs, Organizational..., Leadership Development, Human Resources, Training, Management, Cross-functional Team..., Strategy, Project Management, Strategic Planning, Business Strategy, Coaching, Business Process..., Program Management, Compensation & Benefit, Executive Pay, HR Consulting, Change Management, Process Improvement, Employee Training, Leadership
Education
Vanderbilt University - Owen Graduate School of Management 2002 — 2004
MBA, Corporate Strategy and Human and Organizational Performance, 3.7 GPA (3.9 within concentrations)
Kalamazoo College 1992 — 1996
Bachelor of Arts, Psychology
State Farm August 2015 - Present
QBE North America October 2010 - Present
GetHealthInsurance.com December 2008 - October 2010
Humana, Inc June 2000 - December 2008
Skills
Sales Management, Project Management, Data Analysis, Insurance, Process Improvement, Property & Casualty..., Call Center, Health Insurance, Strategic Planning, Team Leadership, Leadership, Medicare, Contact Centers, Customer Service, Call Centers, Finance, Management, Strategy, Analysis, Training, Team Building, Sales, Business Planning, CRM, Marketing, Sales Operations, Vendor Management, Business Process, Operations Management, Business Analysis, Budgets, Risk Management, Product Development, Business Process..., Change Management, Performance Management, Cross-functional Team..., Customer Satisfaction, General Insurance, Employee Benefits, Legal Liability, Claims Management, Account Management, Reinsurance, Liability
Education
Kaplan University 2011 — 2014
Continueing Education, CPCU Designation, In Progress
Wharton School of Business 2006 — 2014
Continued Education, Leadership & Negotiation
Madison Area Technical College 1989 — 1991
Associate, Criminal Justice
Pecatonica 1983 — 1987
High School Diploma, General Studies
DST Health Solutions August 2011 - July 2013
Signature HealthCARE, llc August 2010 - August 2011
Humana, Inc December 2000 - December 2009
Skills
Management, Strategy, Business Development, Entrepreneurship, Process Management, Vendor Management, Healthcare, Cross-functional Team..., Process Improvement, Program Management, ISO, Product Management, Portfolio Management
Education
Ivy Tech Community College 1983 — 1985
Associate, Commercial Art
Chamberlin Edmonds November 2011 - Present
Newman Law Firm, PA November 2007 - July 2010
HUMANA, INC January 2000 - January 2003
Hospital Inpatient Services LLC September 1997 - December 1999
Skills
Fundraising, Training, Customer Service, Public Speaking, Event Planning, Leadership, Team Building, Healthcare, Community Outreach, Coaching
Education
Strayer University (DC) 2010 — 2012
MSM, Master of Science in Management
Jacksonville University 2004 — 2007
BA, communications
Ameriprise Auto & Home Insurance October 2013 - Present
The Guardian Life Insurance Company of America July 2012 - October 2013
GUARDIAN LIFE INSURANCE COMPAY February 2010 - July 2012
The Guardian Life Insurance Company of America July 2008 - February 2010
HUMANASPECIALTY, Division of HUMANA INC December 2006 - June 2008
HUMANADENTAL, Division of HUMANA INC July 2002 - December 2006
Humana January 1999 - June 2002
HUMANA INC January 1997 - January 1999
HUMANA INC January 1996 - January 1997
HUMANA INC January 1995 - January 1996
Skills
Data Analysis, Forecasting, Workforce Management, Performance Management, Insurance, Customer Service, Process Improvement, Business Process..., Call Centers, Leadership, Strategic Planning, Vendor Management, Business Analysis, Time Management, Employee Benefits
Education
Lakeland College 1993 — 2012
Bachelor of Arts (B.A.), Business Management; Computer Science
Lakeland College
Master of Business Administration (M.B.A.), Project Management
GalaxE Solutions June 2011 - Present
Humana, Inc June 2009 - March 2010
Robert H. Smith School of Business 2008 - 2009
The Hershey Company May 2008 - August 2008
Medco Health Solutions April 2006 - July 2007
Medco Health Solutions May 2004 - April 2006
Medco Health Solutions May 2002 - April 2004
Skills
Business Analysis, Cross-functional Team..., Process Improvement, Data Analysis, Project Management, SDLC, Visio, Business Process..., Change Management, Requirements Analysis, Strategic Planning, Analysis, Program Management, Vendor Management, Healthcare, Software Documentation, Testing, Business Requirements, Management, Enterprise Architecture, Strategy, Business Process, Business Development, Product Development, Project Planning, Software Project..., Business Intelligence, Integration, Requirements Gathering, PMO, IT Strategy, PMP, Systems Analysis, Project Portfolio..., Quality Assurance, MS Project, Consulting
Education
University of Maryland - Robert H. Smith School of Business 2007 — 2009
MBA
Montclair State University 1997 — 2001
B.S. & B.A., Business Adiministration & Economics
Sacred Heart Convent School
High School
Humana Inc September 2012 - Present
Alere Healthcare Connections Ltd December 2002 - October 2011
Skills
Healthcare, Microsoft Excel, Management, Customer Service, Project Management, Insurance, Visio, Training, Microsoft Office, Strategic Planning
Education
Kennesaw State University
Project Management, Project Management
Savannah State University
Biology, General
Health November 2014 - February 2015
Fred E. Glickman, P.A. March 2012 - November 2014
Garrido & Rundquist, P.A. January 2011 - January 2012
11th Judicial Circuit Court January 2011 - May 2011
HUMANA, INC June 2006 - November 2009
TracFone Wireless 2006 - 2006
TracFone Wireless 2005 - 2006
ADP TotalSource 2004 - 2005
American Express January 1998 - January 2004
American Express 1998 - 2004
Skills
Lotus Notes, Outlook, Fax, Telephone Skills, Excel, Supervisory Skills, Customer Satisfaction, Spanish, Administrative Support, PowerPoint, Word, Typing, Customer Relations, Documentation, Conferences, Accounting, Windows, Shipping, Spreadsheets, Data Entry, Administration, Access, Customer Service, Billing, Accounts Receivable, Time Management, Internet Explorer, Hiring, Microsoft Office, Visio, Office Management, Scheduling, Accounts Payable, ADP, PeopleSoft, Call Center, Problem Solving, Policy Analysis, Inventory Management, Invoicing, Microsoft Works, Research, Confidentiality, Analysis, Expenses, Office Administration, Calendars, Charts, Quickbooks, Internet Research
Education
Rollins College 1991 — 1992
Paralegal, Paralegal
Southwest Miami Senior High 1983 — 1985
Miami Dade College
Computer Science
Humana Inc. June 2015 - Present
Germantown Senior Center April 2013 - August 2015
Sherman Manor Senior Housing May 2012 - April 2013
Daybreak, Inc June 2010 - June 2011
Bethany Village March 2010 - June 2010
Daybreak, Inc. September 2009 - April 2010
Skills
Conflict Resolution, Community Outreach, Social Services, Soft Skills, Business Administration, Mental Health, Microsoft Office, Public Speaking, Crisis Intervention, Case Managment, Cpr Certified, Data Entry, Volunteer Management, Adolescents, PowerPoint, Non-profits, Psychology, Customer Service, Event Planning, Microsoft Word, Developmental..., Coordinating Activities, Typing
Education
Kaplan University 2011 — 2013
Bachelor's degree, Human Services, 3.98
Sinclair Community College 2008 — 2010
AAS, Mental Health Technology, 3.7
Mobile Mini Inc March 2015 - Present
Liberty National Life Insurance Company August 2014 - March 2015
Humana Inc. June 2011 - August 2014
Skills
Health Insurance, Medicare, Life Insurance, General Insurance, Healthcare, Microsoft Excel, Microsoft Office, Team Building, Sales, Data Analysis, Medicare Part D, Account Management, Outlook, Claims Management, Call Centers, SharePoint, Project Management, Strategic Planning, Business Analysis, Process Improvement, Management, Benefits Administration, HMO, Leadership, Customer Service, Employee Benefits, Insurance, Disability Insurance, Access, Training, Stop Loss, Macess, Self-funded, Analysis, Voluntary Products, Sales Management, Marketing, New Business Development, Coaching, Public Speaking, Leadership Development, Budgets, Marketing Strategy, Negotiation, Sales Process, Cold Calling, Direct Sales, Sales Operations, Business Development, Customer Retention
Education
Niagara University 1996 — 1998
Bachelor’s Degree, Political Science/ Business Communications
Niagara County Community College
Bachelor’s Degree, Political Science/Business Communications
Tonawanda Senior High School
Business, Business Administration and Management, General
HUMANA, INC January 2006 - Present
Humana, INC July 2000 - Present
HUMANA, INC January 2000 - January 2006
Skills
Health Insurance, Claim, Provider Relations, Credentialing, Medicare
Education
University of Phoenix 2009 — 2010
MBA, Business
Phoenix University 2007 — 2010
M.B.A, Business
Metropolitan State University 1998 — 2002
B.S, Sociology
Metropolitan State University of Denver 1995 — 2002
BS, African-American Studies, Sociology, Criminal Justice
Humana Inc. May 2015 - Present
Humana May 2014 - May 2015
Michigan State University Infrastructure Planning and Facilities October 2011 - March 2014
Adrian First United Methodist Church January 2008 - June 2012
Skills
Python, C++, C, SPARC Assembly, CSS, HTML, Linux, Matlab, UML Design, Object Oriented Design, User Interface Design, Microsoft SQL Server, SQL, Informatica, Angular.JS, JScript, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Windows, Computer Hardware, Customer Service, Photoshop, InDesign, Adobe, AutoCAD, Adobe Creative Suite, PHP, Github, Objective-C, Xcode, Human Computer Design, Blogging
Education
Michigan State University 2011 — 2015
Bachelor of Science (BS), Computer Science, 3.5732
Pure Romance February 2011 - Present
Humana, Inc May 2006 - June 2014
Anser Services January 2003 - October 2004
Skills
Coaching, Project Planning, Training, Networking, Insurance, Social Media, Customer Service, Microsoft Office, Strategic Planning, Customer Satisfaction, Sales, Event Planning, Call Center, Invoicing, Health Insurance, Management, Microsoft Excel, Team Building, Sales Management, Team Leadership, Leadership, Marketing, Process Improvement, Call Centers, PowerPoint, Microsoft Word, Account Management, Disability Insurance, Outlook, Employee Benefits, Medicare
Education
Lakeland College 2006 — 2011
Bachelors, Marketing, Business Management, 3.4
Northeast Wisconsin Technical College 2000 — 2002
Associates Degree, Marketing, 3.6
Humana Inc. July 2005 - Present
Delta Air Lines October 1996 - July 2005
Skills
Management, Coaching, Customer Service, Training, Operations Management, Microsoft Office, Process Improvement, Organizational..., Strategic Leadership, Vendor Relationship..., Planning & Execution of..., Project Management, Leadership, Budget Management, Staff Development
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
ViSalus Body By Vi 90 Day Challenge May 2015 - Present
Cook County Clerk of the Circuit Court June 2011 - Present
Travis Realty Company 2005 - 2010
Humana Inc. 1997 - 2003
Skills
PowerPoint, Event Management, Database Administration, Microsoft Word, Access, Public Speaking, Event Planning, Inventory Management, Team Building, Organizational..., Negotiation, Social Networking, Training, Social Media, Photoshop, Strategic Planning, Customer Service, Microsoft Office, Leadership, Nonprofits, Project Planning
Education
Kaplan University-Davenport Campus 2000 — 2003
Business Administration and Management, General
Olive-Harvey College 1966 — 1970
Associate of Arts and Sciences (A.A.S.), Biology/Art
Belltower Advertising, Inc July 2015 - September 2015
Humana Inc. August 2004 - May 2012
Humana August 2004 - May 2012
Decker College/Franklin Career Services July 2001 - March 2004
Skills
Recruiting, Customer Service, Problem Solving, Leadership, Training, Management, Sales, Insurance, Team Building, Process Improvement, Marketing, Strategic Planning
Education
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill 2015 — 2015
Microsoft Office, SharePoint, & QuickBook Certification
University of Cincinnati 2014 — 2015
Bachelor of Arts (BA), Communications, 3.412 GPA
Bankers Life January 2015 - Present
Bankers Life January 2010 - January 2015
WellPoint, Inc January 2007 - December 2009
TMA-Benefit Services Inc February 2005 - May 2007
Humana Inc October 2003 - December 2004
Hewitt Associates June 2002 - October 2003
Education
Loyola University Chicago 2012 — 2014
Certificate of Paralegal Studies
Purdue University 1998 — 2002
BS-2002, Organizational Leadership Supervision
International Coach Federation October 2014 - Present
International Coach Federation August 2013 - October 2014
eCampus.com July 2010 - March 2013
NEUTECH Packaging Systems April 2008 - July 2010
Verizon Wireless November 2006 - April 2008
Humana Inc. August 2006 - November 2006
Skills
Online Advertising, Advertising Sales, Affiliate Marketing, Digital Marketing, Customer Service, Email Marketing, Google Analytics, Social Media Marketing, Facebook, SEO, Website Development, Marketing Strategy, Sales, Lead Generation, Public Relations, Web Analytics, Digital Strategy, Integrated Marketing, Leadership, Advertising, Web Design, Cold Calling, Event Planning, B2B, Salesforce.com, Management, Business Development, Social Media, Marketing, Direct Sales, Media Planning, Analytics, Marketing Communications, Press Releases, WordPress, Customer Retention, E-commerce, New Business Development, Sales Management, Adobe Creative Suite, Display Advertising, B2B Marketing, Direct Marketing, Account Management, Copywriting, Online Marketing, Market Research, Event Management
Education
University of Kentucky 2001 — 2006
Bachelor of Arts (B.A.), Corporate Communications and Information Science
Kentucky Wesleyan College 1999 — 2000
Bachelor of Arts (BA), Communications and Information Sciences
Boutique Travel, LLC 2013 - Present
Humana Inc January 2005 - May 2013
Skills
River Cruise Travel..., Presentations in..., Well-being travel for..., Wellness travel for..., Luxury travel..., Leisure Travel, Healthcare, Travel services for..., Health Education, Reiki Practicianer,..., Health Insurance, Lifestyle Specialist -..., Luxury Cruise Specialist, Certified Case Manager, Medicare, Group Travel, Account Management, Marketing Strategy, Budgets, Hospitality, Sales, Strategic Planning, Customer Service, Management, Marketing, Travel Management, Tourism, Travel Planning, Team Building, Event Management
Education
Newman University 1993 — 1997
Bachelor of Science (BS), Business Management
St. Francis Hospital School Of Nursing, Wichita Kansas 1966 — 1971
Diploma of Nursing, Registered Nursing/Registered Nurse
Humana Inc. August 2014 - Present
Humana Healthcare Services May 2013 - August 2014
Humana December 2011 - May 2013
Humana August 2007 - December 2011
Skills
Certified Six Sigma..., Project Management, Testing Methodology, Testing, Requirements Gathering, SDLC, Visio, Business Analysis, Process Improvement, SharePoint, Requirements Analysis, PMO, Business Process..., User Acceptance Testing, Risk Management, Analysis, Waterfall, Access
Education
Northeast Wisconsin Technical College
Humana Inc. January 2014 - Present
Walnut Hills High School August 2014 - April 2015
Beckfield College June 2012 - August 2014
Humana July 2013 - January 2014
SBM Site Services, LLC April 2013 - July 2013
GMR Exceptional Care 2011 - 2013
Antonelli College September 2011 - July 2012
ConnectED, LLC 2008 - 2011
Skills
Project Management, Management, Communication, Report Development, Data Analysis, Teaching, Training, Organization, Supervising, Public Speaking, Employee Training, Customer Service, Budgets, Business Development, Team Building, University Teaching, Cross-functional Team..., Coaching, Human Resources, Leadership, Leadership Development, Process Improvement, Time Management, Program Development, Staff Development
Education
Xavier University 2008 — 2010
Master of Business Administration (M.B.A.), Management Information Systems, General
Xavier University 2005 — 2006
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies, Business Minor
Miami University 2001 — 2005
Humana Inc August 2013 - Present
Humana Inc October 1994 - Present
National City Bank January 1984 - September 1994
Skills
Health Insurance, Customer Service, Medicare, Wellness, Account Reconciliation, Employee Benefits, Insurance, Access, Team Building, Healthcare, Process Improvement, Interior Decorating, Nutrition, Banking, party and event planning, Floral Design, Photography, Logo Design, Adobe Design Programs, Photo Editing, Graphic Design
Education
Jefferson Community College 2013 — 2016
Graphic Design and Photography, 4.0
Sullivan University
Interior Design
University of Louisville
Art/Advertising
Humana Inc. February 2015 - Present
Premier, Inc. April 2012 - February 2015
AstraZeneca September 2007 - April 2012
AstraZeneca June 1992 - April 2012
Capgemini December 2001 - May 2002
Nexvoice January 2001 - September 2001
Skills
Strategic Planning, Results Driven, Collaborative Leadership, Pharmaceutical Industry, Pharmaceutical Sales, Cardiology, Oncology, Hospitals, Biotechnology, Healthcare, Diabetes, Sales, Sales Management, Marketing, Employee Training, Cross-functional Team..., Sales Effectiveness, Result Oriented, Gastroenterology, Neurology, Hospital Sales, Endocrinology, Product Launch, Rheumatology, Pulmonology, Market Access, Nephrology, Infectious Diseases, Dermatology, Psychiatry, Hematology, Sales Force Development, Managed Care, Sales Operations, Management
Education
Keller Graduate School of Management of DeVry University 1995 — 1997
Masters of Business, Humans Resource Management
University of Wisconsin-Madison 1988 — 1992
B.A, Psychology & Sociology
Humana February 2014 - Present
HUMANA, INC March 2006 - February 2014
THE COURIER JOURNAL November 2004 - March 2006
SPEEDWAY SUPERAMERICA September 2003 - June 2004
Skills
Health Insurance, Medicare, Access, Visio, SQL, Leadership, Training, Outlook, Process Improvement, Data Analysis, Insurance, Customer Service, Business Analysis, Analysis, Team Building, Management, Strategic Planning, Coaching, Microsoft Excel
Education
Webster University 2011 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
Langston University 1999 — 2003
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
Aramark Uniform Services September 2014 - Present
UrbanScoot August 2013 - Present
Aramark January 2014 - September 2014
Aramark February 2013 - January 2014
Pinnacle Wine February 2011 - February 2013
Enterprise Holdings Inc. January 2009 - February 2011
Enterprise Holdings Inc. January 2007 - January 2009
Humana Inc. June 2006 - August 2006
Skills
Sales, Account Management, Marketing, Management, Customer Service, Budgets, Cold Calling, Sales Management, Marketing Strategy, Direct Sales, Sales Process, New Business Development, Building Relationships, Sales Operations, Strategic Planning, B2B, Selling
Education
Mississippi State University 2011 — 2012
Master of Business Administration (MBA), 3.5
University of Kentucky 2002 — 2006
Business, Marketing, 3.4
Manual High School
Worthington Church of Christ 2013 - Present
Marsh Mclelland 2011 - December 2012
Humana Inc January 2009 - December 2010
VA Medical Center 2007 - 2008
Jewish Hospital 1999 - 2007
USPS July 1998 - December 1999
USPS January 1993 - January 1998
USPS December 1990 - January 1993
USPS June 1987 - December 1990
USPS June 1985 - June 1987
Skills
Citrix, Disaster Recovery, Active Directory, Servers, VMware, Visio, HIPAA, Security, Networking, Technical Support, Software Documentation, Information Technology, Management, Data Center, Information Security, Microsoft Exchange, Troubleshooting, VPN, Virtualization
Education
Lipscomb University 1998 — 1998
Finance, Accounting
Electronic Computer Programming Institute 1980 — 1981
Diploma, Cobol, RPGII, Assembler, JCL
Gateway Electronics Institute 1979 — 1980
Diploma, Electronics
Passport Health Plan January 2014 - Present
Passport Health Plan March 2013 - January 2014
Spalding University January 2013 - June 2013
Starbucks Corporation November 2010 - November 2012
KanJam, LLC January 2012 - August 2012
Humana, Inc August 2011 - February 2012
University of Buffalo Foods and Services August 2009 - April 2010
Macy's Inc November 2008 - January 2009
Skills
Customer Service, Marketing, Sales, Social Media Marketing, Data Entry, Advertising, Program Management, Customer Experience, Inventory Management, Microsoft Office, Microsoft Excel, Time Management, Microsoft Word, PowerPoint, Customer Satisfaction
Education
Lasell College 2012 — 2014
Master's of Science, Business/Corporate Communications Marketing, 4.0
University at Buffalo, The State University of New York 2009 — 2011
Bachelor of Science, Business Administration; Marketing & Human Resources
Humana February 2013 - Present
Humana July 2012 - February 2013
Humana Inc June 2008 - July 2012
Humana Inc November 2006 - June 2008
Ashland Inc February 2003 - October 2006
Skills
Data Analysis, Leadership, Cross-functional Team..., Staff Development, Talent Acquisition, Applicant Tracking..., Onboarding, Deferred Compensation, Employee Benefits, Talent Management, College Recruiting, Workforce Planning, Internet Recruiting, Recruiting, HRIS, Staffing Services, Temporary Placement, Sourcing, Human Resources, Interviews, Personnel Management, Strategy, Management, Benefits Administration, Taleo, Analysis, Employee Relations, Performance Management, Employee Engagement, Benefits Negotiation, Technical Recruiting, Hiring, New Hire Orientations, Succession Planning, Screening, Employer Branding, Screening Resumes, Corporate Recruiting, Contract Recruitment, Temporary Staffing, PeopleSoft, Resume Writing, Organizational...
Education
University of Kentucky
Bachelors, Accounting and Marketing
Morehead State University
MBA, Accounting and Finance
UnitedHealth Group July 2013 - Present
UnitedHealthcare September 2010 - July 2013
Humana 2008 - 2010
Humana Inc July 2002 - May 2008
Skills
PMP, Healthcare, Medicaid, Medicare, CMS, Regulatory Requirements, External Audit, Internal Audit, Project Management, Process Improvement, Business Analysis, Insurance, Business Process..., Visio, Leadership, Management
Education
Northeast Wisconsin Technical College
Supervisory Management
Humana Inc. October 2006 - Present
DePuy Spine 2005 - 2007
Baptist Hosptial East Louisville Ky 1999 - 2005
Kindred Healthcare 1995 - 1999
Transitional Hospital Corporation; Purchased by Kindred Healthcare 1993 - 1995
Skills
Managed Care, Healthcare, Medicare, Medicaid, Provider Relations, Insurance, Network Development, Hospitals, Healthcare Management, Health Insurance, Contract Negotiation, Health Policy, Healthcare Industry, HMO, Physicians, PPO, Nursing, Team Building, HIPAA, Program Management, Management, Coaching, Employee Benefits, Training, Process Improvement, Strategy, Medicaid Managed Care, Case Managment, Healthcare Consulting, Long-term Care, Medicare Part D, Disease Management, Pharmacy Benefit..., Credentialing, Health Care Reform, Physician Relations, Quality Improvement, Revenue Cycle, Medical Compliance, Healthcare Reimbursement, Claim, Medicare/Medicaid..., Utilization Management, Healthcare Information..., Medical Coding, Health Savings Accounts, Claims Resolution, JCAHO, Health Law, Medical Billing
Education
Miami University 1978 — 1983
BS, Health Education and Psychology, 3.86
Valpak of Nashville August 2010 - Present
Brown-Forman 2004 - 2009
Mailnet Services (Conclusive Marketing) 2002 - 2003
M. Lee Smith Publishers 1996 - 2002
ACCENT Marketing 1995 - 1996
Direct Marketing Management, Inc. 1991 - 1995
Gannett Direct Marketing Services 1990 - 1991
Humana Inc. 1985 - 1990
Skills
Marketing, Strategy, Marketing Communications, Direct Marketing, Competitive Analysis, Analytics, Social Media Marketing, Digital Marketing, Sales, B2B, Business Development, Budgets
Education
Miami University
BS - Business Administration, Marketing
Humana Inc. May 2011 - Present
Stites & Harbison September 2006 - May 2011
Vozar, Roberts & Matejczyk Co., L.P.A. July 1995 - June 2006
Weltman, Weinberg & Reis 1994 - 1995
Skills
Intellectual Property, Trademarks, Licensing, Patents, Trade Secrets, Patent Prosecution, Patent Litigation, Legal Research, Legal Writing, Corporate Law, Patentability, Dispute Resolution, Commercial Litigation
Education
Kent State University 1989 — 1990
Lake Catholic High School 1985 — 1989
The University of Akron
Criminal Justice/Paralegal Studies
GE Home & Business Solutions January 2011 - Present
Keste 2013 - 2015
Keste 2013 - 2015
Heritage Propane April 2010 - November 2010
Stored Value Solutions (a subsidiary of Ceridian) September 2008 - December 2009
Humana Inc March 2006 - August 2008
Bank of America Merchant Services 2004 - 2006
Western Southern Financial 2000 - 2004
Skills
Oracle IPM, Project Management, Program Management, Oracle E-Business Suite, Vendor Management, MS Project, SharePoint, MS project server, Project Server
Education
National Institute of Technology Karnataka 1997 — 1998
Masters, Industrial Electronics
Association for Public Health Laboratories February 2004 - Present
APHL February 2003 - July 2006
Humana Inc October 1995 - January 2001
Skills
Public Health, Policy, Epidemiology, Project Management, Global Health, Infectious Diseases, Community Health, Qualitative Research, Program Evaluation, Leadership Development, Public Policy, Grant Writing, Program Development, Healthcare Management, Policy Analysis, Clinical Research, Recruiting, Laboratory, Employee Training, Capacity Building, Nonprofits, Community Outreach, Strategic Planning, Proposal Writing, Leadership, Data Analysis, Healthcare, Workshop Facilitation, Research, Grants, Program Management, Health Policy, Hospitals, HIPAA, Organizational..., Health Education, Administration, Emergency Management
Education
University of North Carolina at Chapel Hill 2005 — 2007
MPH
University of Phoenix 1993 — 1995
MAOM
Mills College 1974 — 1977
BA
Town of Lauderdale by the Sea May 2011 - Present
Carnival Cruise Lines April 2010 - February 2011
Carnival Corporation December 2006 - March 2010
Carnival Corporation December 2003 - November 2006
Carnival Corporation June 2001 - November 2003
Humana, Inc March 1999 - June 2001
FEMA, Office of Inspector General July 1996 - March 1999
Education
Nova Southeastern University 2011 — 2013
Master, Accounting, 3.8
Loyola University New Orleans 1993 — 1994
Master, Business Administration
Tulane University 1987 — 1991
Bachelor, Economics
Alliance Coal, LLC February 2013 - Present
TrinSoft, LLC July 2007 - January 2013
Humana Inc. August 2006 - June 2007
SourceCorp April 2005 - August 2006
ACS September 2001 - April 2005
Skills
.NET, WCF, Windows Services, SharePoint, C#, ASP.NET, TFS, Subversion, Design Patterns, Continuous Integration, Scrum, UML, Navision, C/AL, Microsoft Dynamics, Web Services, SQL, SQL Server, Russian, MVC, Agile Project Management, Microsoft SQL Server, Razor, Borland Delphi, AJAX, jQuery, jQuery UI, JavaScript, SOA, LINQ, Enterprise Architecture, SDLC, Integration, Visual Studio, IIS, WinForms, XML, WPF, ADO.NET, Silverlight, ASP.NET MVC, Entity Framework, VB.NET, T-SQL, Software Project..., Database Design, Object Oriented Design, OOP, Software Development, SSRS
Education
Kazan State University 1991 — 1996
Masters, Computer Science
Senco Products, Inc April 2006 - Present
Humana, Inc 2003 - 2006
Beech Acres 1983 - 1990
Education
Miami University 1971 — 1975
BS, Elementary and Special Education
Chagrin Falls High School
Aetna November 2012 - Present
Coventry Health Care October 2006 - November 2012
Northwestern Medical Faculty Foundation 2001 - 2006
University of chicago Physicians Group 2000 - 2001
Quest Diagnostics 1997 - 1999
Elmhurst Memorial Hospital 1994 - 1997
Humana, Inc 1990 - 1994
Department of Veterans Affairs 1989 - 1990
Skills
Business Analysis
Education
University of Phoenix 2007 — 2011
MS, Information Systems
North Central College 1985 — 1989
BS, Computer Science
Universal American March 2013 - Present
Universal American December 2010 - March 2013
Universal American March 2010 - December 2010
Universal American, Cor[ July 2005 - March 2010
Universal American 2005 - March 2008
Humana Inc 2004 - 2006
Ochsner Health Plan 1987 - 2004
Education
Louisiana Tech University 1983 — 1987
Alfred M Barbe High School
Humana Inc. 2015 - Present
Brown-Forman April 2013 - March 2015
Brown-Forman May 2010 - 2015
Brown-Forman June 2008 - May 2010
Brown-Forman June 2006 - June 2008
Brown-Forman October 2005 - June 2006
Spectrum Brands (formally Rayovac) 1998 - 2005
Miller Brewing Company 1997 - 1998
Nielsen 1994 - 1997
MTV Networks 1991 - 1994
Skills
Market Research, Segmentation, Customer Insight, Marketing Research, Competitive Analysis, Brand Management, FMCG, Marketing Strategy, Shopper Marketing, Market Planning, Marketing Management, Consumer Behaviour, Positioning, Cross-functional Team..., Leadership, IRI, Consumer Products, Management, Brand Architecture, Brand Equity, Consumer Insight, Pricing Strategy, Trade Marketing, Strategy, Marketing, Strategic Planning, Product Development
Education
Northwestern University 1990 — 1991
MSA, Integrated Marketing, Advertising
James Madison University 1985 — 1989
BBA, Marketing, Finance
Exec Lab 360
Leadership Louisville
Metal Sales Mfg. June 2011 - Present
Mercer Transportation January 2009 - January 2011
Mercer Transportation September 2010 - November 2010
Humana October 2008 - September 2010
Humana Inc October 2008 - August 2010
mini MAX Information January 2008 - February 2008
Intelligent Health November 2007 - January 2008
Dairyland January 2001 - January 2007
Dairyland Healthcare Solutions 2001 - 2007
Dairyland Healthcare Solutions 2001 - 2007
Skills
Process Improvement, IBM iSeries, Access, RPG, SDLC, Programming, SQL, Security, Program Management, Operating Systems, Payroll, Training, Java, Management, Integration, Databases, Requirements Analysis, IBM AS/400
Education
Lorain County Community College 1979 — 1980
Lorain Community College
Business
Staffing Connections September 2014 - Present
Legal Aid of Manasota, Inc. October 2012 - March 2014
Waterford Companies - Venice, FL January 1998 - November 2009
Latter & Blum, Inc. - New Orleans, LA January 1994 - June 1997
Impostors Copy Jewels - New Orleans, LA January 1990 - February 1993
Humana, Inc January 1974 - August 1982
Skills
Legal Research, Construction, Management, Project Management, Real Estate Development, Public Speaking, Residential Homes, Westlaw, Retail, Microsoft Office, Negotiation, Property Management, Purchasing, Document Review, Sales, Trials
Education
State College of Florida, Manatee-Sarasota 2011 — 2012
Certificate, Paralegal
Western Kentucky University 1970 — 1974
Bachelor of Science (B.S.), Office Administration
Jefferson Community College 1969 — 1970
Undergraduate Studies, General Studies
UnitedHealthcare August 2008 - Present
UHC November 2007 - July 2008
Humana Inc 2005 - 2007
Skills
Insurance, Health Insurance, Managed Care, Vendor Management, Process Improvement, Medicare, Product Development, Cross-functional Team..., Healthcare, Product Marketing, Product Launch, Strategic Planning, Employee Benefits, HIPAA, Leadership, Team Building
Education
Marquette University Law School 1990 — 1993
JD, Law
Marquette University 1986 — 1990
B.A., History, Political Science
Humana Inc November 2006 - Present
Phyllis G. Bossin LLP August 2002 - June 2004
Education
College of Mount St. Joseph 2006 — 2009
Bachelor of Science, Paralegal Studies, Cum Laude Graduate
All Florida Cooling and Heating LLC June 2013 - Present
Barbara Sunga LeValley January 2013 - May 2013
Humana June 2010 - January 2013
Humana Inc. September 2007 - June 2010
Oasis Outsourcing 2003 - 2007
Ernst & Young LLP 1996 - 1999
Skills
Employee Benefits, Insurance, Health Insurance, Life Insurance, Underwriting, Health Savings Accounts, Brokers, Workers Compensation, Term Life Insurance, Disability Insurance, Account Management, Property & Casualty..., Sales, Commercial Insurance, Customer Service, Liability, Employee Relations, Managed Care, Recruiting, Human Resources, Risk Management, Leadership
Education
New York University 1992 — 1996
Bachelor of Science, Mathematics
Galen College of Nursing May 2011 - October 2013
Humana Inc 2011 - 2011
Kentucky Blood Center July 2009 - July 2010
Hillary Clinton for President 2008 - 2008
Sullivan University System 2003 - 2008
American Red Cross 1999 - 2003
The Courier-Journal 1998 - 1999
Jefferson Community College 1996 - 1998
Education
University of Louisville
MA(c), Communication
Jacksonville University
BA, Communication
Humana Inc. June 2005 - Present
Humana Inc. November 2006 - August 2008
Education
Ivy Tech Community College
Humana Inc. March 2014 - Present
Humana Inc. May 2006 - March 2014
Skills
Brokers, Term Life Insurance, Medicare, Health Insurance, Insurance, Disability Insurance, Managed Care, Leadership, Healthcare Industry, HMO, Healthcare, Employee Benefits, Underwriting, Marketing Strategy, Health Savings Accounts, Life Insurance, Provider Relations, Strategic Planning, Customer Service, Marketing, Health Policy, Claim, Long-term Care, Process Improvement, Medicaid, Property & Casualty..., Team Building, Commercial Insurance, PPO, Health Care Reform, Benefits Administration, Medicare Part D, Self-funded, Network Development, Group Insurance, COBRA, Group Medical, Voluntary Employee..., Cafeteria Plans, Disease Management, Accident, Critical Illness, Licensed Life, Utilization Management
Education
Miami University 1975 — 1979
Leadership Kentucky
The Change Agency District Sales Manager - Colonial LifeSenior Benefits Insurance ServicesAugust 2014 - Present
The Change Agency - "Senior Benefits Insurance Services" January 2014 - Present
Humana Inc. 2007 - Present
Humana April 2007 - May 2014
Humana April 2007 - October 2013
Brokers Assistance Inc. July 2005 - April 2007
Medicare Health Benefits Inc. January 2005 - July 2005
PacifiCare Health Systems/ Secure Horizons August 2003 - January 2005
Skills
Medicare, Insurance, Health Insurance, Brokers, Healthcare Industry, Healthcare, Managed Care, Employee Benefits, Medicare Part D, Health Policy, Sales, Medicare Advantage, Leadership, Health Savings Accounts, COBRA, Claim, Long-term Care, Disability Insurance, Medicaid, Underwriting, HMO, Life Insurance, Marketing, Provider Relations, Term Life Insurance, Group Medical, Critical Illness
Education
Miami University 1972 — 1975
Four years, Classical Voice
I have listed all my schools.
Classical Voice Performance
Kentucky Farm Bureau, Insurance May 2014 - Present
United States Department of Defense May 2013 - May 2014
United States Department of Defense September 2010 - May 2013
Humana Inc. December 2004 - April 2010
ACBL 2001 - 2005
HCL Technologies 1997 - 2005
Tata Consultancy Services 1985 - 1992
Skills
Technical Architecture, Management Consulting, Technical Management, Vendor Management, Account Management, Business Analysis, Business Intelligence, SDLC, IT Strategy, CRM, Business Development, Outsourcing, SaaS, Program Management, Cloud Computing, Software Project..., Project Management, Process Improvement, PMP, Requirements Analysis, Enterprise Software, Product Management, New Business Development, Agile Methodologies, Strategy, Integration, Enterprise Architecture, Management, Leadership, Consulting, Information Technology
Education
University of Louisville 2006 — 2008
MBA, Entrepreneurship
Karnatak University
BE, Electronics and Communications Engineering
Humana Inc. August 2015 - Present
Humana January 2012 - August 2015
Marcus Daly Memorial Hospital September 2009 - January 2012
McKesson Health Solutions April 2006 - June 2009
APS Health Care June 2001 - April 2006
Missoula City-County Health Department June 1998 - August 2001
Community Hospital July 1990 - February 1998
Skills
Utilization Management, Disease Management, Medicaid, Medicare, Acute Care, Medical Case Management, Nursing, Quality Improvement, Managed Care, Case Management, Healthcare Information..., Healthcare Management, HIPAA, Healthcare, Hospitals
Education
University of Montana 1999 — 2000
Master of Public Administration (MPA), Incomplete
Montana State University-Bozeman 1995 — 1998
BSN, Nursing
Santa Fe University of Art and Design 1985 — 1988
AAN, Nursing
Humana Inc. August 2012 - Present
Humana, Inc October 2007 - August 2012
Ryan Companies US, Inc. 2000 - 2007
Ryan Companies US, Inc. December 2001 - April 2006
Ryan Companies US, Inc. April 2000 - November 2001
Lamson Junior College January 1999 - April 2000
America West Airlines June 1996 - April 1999
Skills
Facilities Management, Property Management, Real Estate, Real Estate Development, Budgets, Construction, Process Improvement, Contract Negotiation, Construction Management, Contract Management, Location Intelligence, Leases, Commercial Real Estate, Security, Business Planning, Strategic Planning, Proposal Writing, Operations Management, Project Management, Corporate Real Estate, Strategy, Process Scheduler, Project Planning, Team Building, Contractors, Vendor Management
Education
Mesa Community College 2007 — 2010
AAS, Liberal Studies
Center for Religion and Environment 2012 - Present
Province IV of the Episcopal Church June 2008 - Present
Kentucky Interfaith Power and Light January 2007 - Present
Humana Inc. May 1996 - Present
Episcopal Church of the Ascension June 2012 - September 2014
St. Matthews Episcopal Church November 2009 - June 2012
Resurrection Episcopal Church July 2005 - November 2009
Smyth & Helwys Publishing January 1994 - January 1996
Smyth & Helwys Publishing January 1991 - January 1996
Skills
Leadership Development, Community Outreach, Religious Education, Preaching, Non-profits, Public Speaking, Theology, Biblical Studies, Nonprofits, Coaching, Editing, Program Development, Religion, Newsletters, Adult Education, Psychotherapy, Curriculum Design, Instructional Design, Teaching, Fundraising
Education
Southern Baptist Theological Seminary 1988 — 1994
Doctor of Philosophy 1994, Religious Education
Harding Graduate School of Religion 1979 — 1983
Master of Theology, Bible/Biblical Studies
Lubbock Christian University 1977 — 1979
Bachelor of Arts, Bible
Humana Inc. Manager ITDelta Dental Plan of KY1995 - 1997
Anthem Blue Cross Blue Shield 1974 - 1995
Education
Murray State University 1967 — 1971
BS, Chemistry, Physics, Math
GE Home & Business Solutions July 2012 - Present
Humana Inc. April 2007 - July 2012
Skills
Leadership, Process Improvement, Six Sigma, Program Management, Management, Contract Negotiation, Cross-functional Team..., Budgets, Project Management, Vendor Management, Customer Service, PMP, Operations Management
Education
Louis D. Brandeis School of Law at the University of Louisville
Catholic Health Initiatives May 2013 - Present
Catholic Health Initiatives April 2012 - May 2013
Jewish Hospital & St. Mary's HealthCare October 2011 - March 2012
PharMerica Corporation May 2011 - October 2011
Humana Inc. October 2010 - May 2011
Humana Inc. February 2008 - October 2010
Office of United States Senator Mitch McConnell August 2005 - February 2008
Office of United States Senator Mitch McConnell May 2004 - June 2004
Skills
Project Management, HIPAA, Process Improvement, Medicare, Medicaid, Research, Auditing, Business Process, EMTALA, Anti-Kickback Statute, Stark Law, False Claims Act, Medicare Modernization..., Balanced Budget Act of..., Public Policy, Legislative Policy, Legislative Research, Regulatory Analysis, Healthcare, False Claims, Employee Benefits, Medical Compliance, Hospitals, Managed Care, Software Documentation, Insurance, Risk Assessment, Policy Analysis, Healthcare Management
Education
Health Care Compliance Association 2012 — 2012
Certified in Healthcare Compliance
University of Louisville 2007 — 2010
MPA, Public Policy and Administration
Murray State University 2000 — 2005
BA, History and Political Science
Humana Inc. July 2015 - Present
Myers and Stauffer LC July 2014 - July 2015
StayWell Health Management June 2008 - June 2014
LifeMasters June 2008 - January 2010
MDWise Hoosier Alliance June 2006 - May 2008
Eli Lilly and Company April 2005 - November 2007
International Medical Group (IMG) February 2001 - January 2004
Methodist Hospital October 1999 - December 2002
Methodist Medical Group June 1998 - August 1999
Methodist Hospital 1996 - 1999
Skills
Accreditation, Disease Management, NCQA, WHP, HIPAA, Quality Assurance, Project Management, Nursing, Regulatory Guidelines, Risk Management, Quality Management, Compliance, Department Budgeting, Managed Care, Clinical Research, Data Analysis, Quality Auditing, Credentialing, Management, Vendor Management, Policy Analysis, Call Center, Legal Nurse Consulting, Consulting, Coaching, Training, Healthcare improvement, Wellness Coaching, Quality Improvement, Process Improvement..., Complaint Management, Cross Functional..., URAC, Visio, EMR, Access, Utilization Review, TPA, CPHQ
Education
Niagara University 1984 — 1988
BS, Nursing
Humana Inc. February 2011 - Present
National City Bank 1997 - May 2011
Skills
Credit, Management, Process Improvement, Business Analysis, Vendor Management, Mortgage Banking, Strategy, Leadership, Program Management, Financial Services, Strategic Planning, Banking
Education
Louis D. Brandeis School of Law at the University of Louisville 1991 — 1995
Juris Doctor, Law
University of Louisville 1985 — 1988
Bachelor of Science in Business Administration, Management
Alper Services LLC January 2013 - October 2014
Spitz Consulting Services May 2009 - November 2012
JND Healthcare Management, Inc. January 2012 - July 2012
Advocate Health Care April 2011 - January 2012
Coventry Workers' Compensation Services August 2009 - January 2011
Franciscan Sisters of Chicago Service Corporation May 2003 - March 2009
Humana, Inc April 1995 - May 2003
Humana April 1993 - April 1995
Franciscan St. Margaret Hospital March 1991 - April 1993
Franciscan Hammond Clinic October 1988 - March 1993
Skills
Nursing, Hospitals, Utilization Management, Case Managment, Healthcare, Managed Care, Healthcare Management, Medicare, Workers Compensation, Healthcare Consulting, Home Care, Elder Care, Leadership, Medical Terminology, Insurance, Case Management, Software Documentation, Program Management, Long-term Care, Training, Medicaid
Education
CMSA
Certified Case Manager
Jurex Center for Legal Nurse Consulting
Legal Nurse Consultant
Kennedy Western University 2002 — 2003
Masters - not completed, Health Administration, 4.0
Purdue University Calumet 1985 — 1987
Associates Science, Nursing
Purdue University Calumet 1976 — 1980
BA, Sociology/Social Work
North Texas Biblical Studies January 2010 - Present
Humana, Inc. November 1998 - Present
Hendrick Middle School August 2006 - June 2012
Frisco Montessori Academy Parents Organization August 2001 - May 2006
Humana Inc. August 1987 - November 1995
Skills
Contract Hire, Change Management, Public Speaking, Process Improvement, Customer Service, Strategic Planning, Team Building, Microsoft Excel, Employee Training, PowerPoint, Outlook, Microsoft Word, Microsoft Office, Marketing Communications, Program Management, Leadership, Project Management
Education
Thunderbird School of Global Management 1985 — 1986
MIM, International Management
Lawrence University 1980 — 1984
BA, Spanish/International Studies
Humana Inc. September 2013 - Present
Humana September 2011 - September 2013
Adams and Reese LLP August 2005 - September 2011
Entergy June 2000 - July 2002
Skills
Employee Benefits, Executive Pay, Legal Research, Administrative Law, Health Insurance, Health Insurance..., PEO, Trade Associations, Insurance, Legal Writing, Corporate Governance, Corporate Law
Education
Louisiana State University, Paul M. Hebert Law Center 2002 — 2005
Juris Doctor
Louisiana State University 1996 — 1998
M.S., Accounting, Tax emphasis
Louisiana State University 1987 — 1992
B.A., Spanish
Aurora Health Care January 2012 - Present
Northeast Wisconsin Technical College October 2011 - Present
Aurora Health Care May 2004 - December 2011
American Medical Security January 2003 - May 2004
Humana Inc. August 2001 - December 2002
Humana Inc. June 1996 - August 2001
Skills
Analysis, Management, Training, Interviews, Leadership, Access, Research, Healthcare, Healthcare Information..., Process Improvement
Education
Northeast Wisconsin Technical College 1994 — 1996
Associate’s Degree, Health/Health Care Administration/Management, 3.8
Humana Inc. December 2014 - Present
Kentucky National Guard Joint Force Headquarters G-6 November 2012 - September 2014
Kentucky Army National Guard June 2008 - September 2014
Kentucky State Police July 2012 - November 2012
Kentucky National Guard Joint Force Headquarters G-6 October 2010 - May 2011
The Stevenson Company December 2009 - October 2010
UPS November 2009 - December 2009
Insight Communications May 2009 - November 2009
Charter Communications May 2008 - May 2009
Kentucky Army National Guard September 2003 - June 2008
Skills
Windows Server, Microsoft Exchange, Windows 7, Software Installation, VPN, Help Desk Support, Active Directory, Windows, Windows XP Pro, Microsoft Office, Information Technology, Computer Hardware, Linux System..., LAN-WAN, Windows Vista, CompTIA A+ Certification, Blackberry Enterprise..., VirtualBox, LogMeIn, Windows Remote Desktop, Team Leadership, McAfee SEIM, CompTIA Security+, Forklift Operator
Education
Jefferson Community College 2003 — 2005
Associate of Arts (A.A.)
Shelby County High School 1995 — 1999
HUMANA Inc. 2008 - Present
Sales and Marketing Consultant 2007 - 2008
Tenet Healthcare 2001 - 2006
Sales and Marketing Consultant 1997 - 2001
Intergroup Arizona 1996 - May 1997
FHP Healthcare 1983 - 1995
Skills
HMO, Medicaid, Medicare, Health Policy, Life Insurance, Healthcare Management, Long-term Care, Case Managment, Managed Care, Provider Relations, Medicare Part D, Insurance, Home Care, Employee Benefits, HIPAA, Healthcare, Health Insurance, Disease Management, Healthcare Consulting, Hospitals, Healthcare Industry, Physicians, Elder Care, Case Management
Education
Marquette University 1975 — 1977
Masters, Counseling
University of Denver
B.A., Speech; English and Theatre
Humana January 2015 - Present
Humana June 2012 - January 2015
Dental Arts Associates of Green Bay, and Aurora Medical Center-Oshkosh October 2012 - March 2013
Humana March 2012 - June 2012
Humana Inc December 2010 - March 2012
Humana Inc March 2007 - December 2010
Cofrin Library, University of Wisconsin- Green Bay May 2008 - August 2008
Guitar Cellar October 2002 - October 2007
Martin Security Systems June 2006 - March 2007
Green Bay Symphony Orchestra April 2004 - May 2005
Skills
Insurance, Health Insurance, Access, Commercial Insurance, Process Improvement, Microsoft Excel, User Acceptance Testing, Business Analysis, Claim Investigation, RHIT, Healthcare Information..., Guitar, Bass Guitar, Jazz Guitar, Quality Auditing, System Testing, Guitarist, Project Management, SDLC, Agile Methodologies, Medical Coding, Training, Process Automation, HIPAA, Healthcare Management, Software Documentation, Analysis, Use Case Analysis, Team Leadership, Test Cases, Visio, Testing, Business Process, Business Requirements, Requirements Gathering, Databases, IT Strategy, Microsoft SQL Server, Integration, Six Sigma, Leadership, Cross-functional Team..., Management, Change Management, Healthcare, System Administration
Education
Univeristy of Wisconsin- Green Bay 2001 — 2005
BA, Music, Arts Management, Summa Cum Laude
Northeast Wisconsin Technical College 2009 — 2013
AAS, Health Information Technology, Medical Coding Specialist Certificate, Highest Honors
University of Wisconsin-Milwaukee 2008 — 2008
Master of Library & Information Science (MLIS), 6 credits completed, 4.0
Knight Enterprises January 2014 - Present
Ultimate Medical Academy June 2012 - September 2013
Quality Health Plans, Inc March 2009 - May 2010
Humana, Inc 2005 - 2009
Skills
Career Counseling, Staff Development, Resume Writing, Interviews, Conflict Resolution, Coaching, Career Development, Organizational..., Leadership Development, Job Search Strategies, Job Coaching, College Recruiting
Education
Lewis University
Galen College of Nursing June 2015 - Present
Heaven Hill Distilleries December 2013 - September 2014
KentuckyOne Health June 2011 - December 2013
IMC Licensing June 2010 - November 2010
Humana Inc. June 2008 - April 2010
Humana 2007 - 2008
Humana MarketPOINT 2005 - 2007
Starbucks Coffee Company 2001 - 2005
Skills
Social Media, PowerPoint, Word, Excel, Writing, Outlook, Microsoft Office, Facebook, Social Media Marketing, Management, Marketing Communications, Newsletters, Microsoft Excel, Microsoft Word, Marketing, Marketing Strategy, Brand Development, Direct Marketing, Training, SEO
Education
Murray State University 2000 — 2004
BS, Advertising
Sacred Heart Academy 1996 — 2000
Humana Inc. February 2014 - Present
Humana Inc. August 2010 - February 2014
Yum! Brands June 2009 - October 2011
RSVP Fine Stationery & Custome Print Album Company March 2000 - January 2011
Atria Senior Living Group 1998 - 2000
Kindred Healthcare 1995 - 1998
Skills
Entrepreneurship, Training & Development, Leadership Development..., Human-centered Design, Leadership Development, Organizational..., Program Facilitation, Consumer Insight, Recruiting, Leadership, Budgeting, Strategic Consulting, Collaborative Problem..., Direct Sales, Collaborative Leadership, Cross-functional..., Human Resources, Culture Change, Storyline, Talent Management, Fundraising Campaign..., Performance Management, Collaborative Learning, Employee Relations, Applicant Tracking..., Talent Acquisition, Employee Training, Employee Benefits, HRIS, DDI, College Recruiting, Employee Engagement, Executive Search, Behavioral Interviewing, DDI Certified, Succession Planning, Hiring, AIRS Certified Social..., Employer Branding, Interviews, Deferred Compensation, Personnel Management, Workforce Planning, HR Policies, Internet Recruiting, AIRS Certified..., AIRS Certified Internet..., AIRS Certified..., Certified DDI..., Technical Recruiting
Education
Miami University
Bachelor of Arts, Psychology
Sacred Heart Academy
Humana Inc July 2005 - Present
Humana April 2004 - June 2005
Ochsner Health Plan November 1997 - April 2004
Ochsner Health Plan March 1996 - November 1997
Skills
Managed Care, Insurance, HMO, Health Insurance
Education
Louisiana State University 1983 — 1987
BS, General Studies
Humana August 2014 - Present
Humana May 2009 - Present
Humana, Inc May 2009 - Present
WellCare HMO, Inc October 2006 - May 2009
WellCare November 1999 - May 2009
WellCare HMO, Inc May 2004 - October 2006
WellCare HMO, Inc August 2003 - May 2004
WellCare HMO, Inc December 2000 - July 2003
WellCare HMO, Inc December 1999 - December 2000
Kesh Air April 1999 - August 1999
Skills
Medicare, Medicaid, Managed Care, Network Development, Healthcare, PPO, Credentialing, Provider Relations, HIPAA, Practice Management, Revenue Cycle, Physicians, Healthcare Industry, Health Policy, Hospitals, Healthcare Management, ICD-9, Healthcare Consulting, Revenue Cycle Management, Recruiting, Insurance, Physician Relations, EHR, Medical Billing, Healthcare Information..., HMO, Health Insurance, Utilization Management, EMR, Quality Improvement, Disease Management, Home Care, CPT, Claim, Performance Improvement, Employee Benefits, Meditech, Long-term Care, Medical Coding, Informatics, Medical Terminology, Medicare Part D, Data Entry, Epic Systems, Medical Records, Data Analysis, Nursing, Claims Resolution, JCAHO, Patient Safety
Education
Miami Dade College 1996 — 1999
Miami Dade Community College
degree, Business Administration
Humana, Inc November 2007 - Present
Assurant Health January 2004 - January 2007
Assurant Health 2001 - 2004
Assurant Health January 1999 - January 2001
Skills
Strategic Planning, Team Leadership, Team Building, Fundraising, Health Insurance, Call Center, Outlook, PowerPoint, Analysis, Call Centers, Insurance, Training, Policy, Employee Benefits, Customer Service, Leadership, Microsoft Office, Leadership Development
Education
Marquette University 1986 — 1990
Bachelor of Arts, Communication and Rhetorical Studies; Criminology and Law Studies
Milwaukee Lutheran High School 1982 — 1986
Diploma, General Education
MA Commission for the Blind March 2013 - Present
Sonatrans Ltd October 2011 - October 2012
American Printing House for the Blind October 2009 - August 2011
PPI Solutions June 2008 - June 2009
Humana Inc June 1997 - May 2008
Moore Document Solutions October 1990 - June 1997
Skills
Procurement, Purchasing, Process Improvement, Vendor Management, Contract Negotiation, Management, Negotiation, Sales Operations, Supply Chain, Microsoft Excel, Microsoft Office, Account Management, Program Management, Customer Service, Human Resources, Leadership, Project Management, Team Building, Training, Strategic Planning
Education
Keene State College
Bachelor of Arts (B.A.), Sociology
Humana Inc. July 2015 - Present
Humana July 2013 - July 2015
Horizon Health August 2010 - October 2011
Heartland Regional Alcohol and Drug Assement Center December 2008 - December 2009
Bullock County Hospital August 2007 - December 2008
Bullock County Hospital December 2005 - August 2007
Skills
Performance Management, Strategic Planning, Management Consulting, Team Building, Business Strategy, Project Management, Business Development, Employee Engagement, Training, Team Leadership, Leadership Development, PowerPoint, Change Management, Business Analysis, Organizational..., Coaching, New Business Development, Program Development, Program Management, Microsoft Office, Management, Mental Health, Policy, Research, Budgets, Healthcare, Marketing Strategy, Staff Development, Psychotherapy, Public Speaking, Leadership, Event Planning, Public Relations, Community Outreach, Teaching, Customer Service, Nonprofits, Fundraising, Process Improvement, Operations Management, Team Management
Education
Louisiana Tech University 2003 — 2005
M.A., Industrial and Organizational Psychology
Louisiana State University in Shreveport 1998 — 2001
B.A., General Studies
UnitedHealth Group July 2015 - Present
Harmony Healthcare: a Revenue Cycle Leadership and HIM Staffing and Solutions Company April 2015 - Present
Agencia Estatal para el Manejo de Emergencias y Desastres June 2014 - Present
Humana, INC December 2011 - Present
Humana Health Plans Of Puerto Rico, Inc. February 2015 - July 2015
Extended Home Care January 2011 - December 2011
Mount Sinai School of Medicine November 2009 - September 2010
Columbia University November 2005 - December 2009
Odrich, Odrich & Greenberg (Riverdale Medical Pavilion) February 1998 - September 2005
Union Health Center May 1987 - February 1998
Skills
Healthcare, Medicare, HIPAA, Medicine, Clinical Research, Healthcare Management, EHR, Medical Billing, Healthcare Information..., Hospitals, Medical Terminology, EMR, Customer Service, Management, Surgery, Managed Care, Microsoft Excel, Leadership, Medical Coding, Pediatrics, Team Building, Strategic Planning, Training, Physician Relations, Patient Safety, Medical Records, Healthcare Industry, Healthcare Consulting, Physicians, Medicaid, Revenue Cycle, Public Health, Health Insurance, Process Improvement, Nursing, PowerPoint, Practice Management, Epic Systems, Medical Education, Data Entry, Program Management, Budgets, Teaching, CPR Certified, Medical Devices, Data Analysis, Insurance, Policy, ICD-9, Informatics
Education
Dewey University 2013 — 2016
BSN, RN Bachelors of Science In Nursing, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Monroe College 2008 — 2009
MBA, Business Administration
Lynne White, LLC 2006 — 2007
Certification, Medical Billing and Coding
Bronx Lebanon Hospital / Lighthouse International 2004 — 2005
Certification, Ophthalmic Medical Assisting
Nassau School for Medical and Dental Assistants 1987 — 1988
Certification, Medical Assistant
Medicine and Radiation Oncology, P.A. August 2012 - Present
Humana Inc June 2007 - June 2012
Humana inc 2006 - 2008
Transamerica March 2004 - August 2006
Fidelity Investments August 1999 - March 2004
ADP January 1999 - January 2004
Trinity, Ind January 1997 - January 1999
Skills
Training, Management, SharePoint, Leadership, Customer Service, Team Building, Human Resources, Strategic Planning, Software Documentation, Project Management, Employee Benefits, Managed Care, Public Speaking, Process Improvement, Health Insurance
Education
Lamar University
Business Administration
Brookhaven College
University of Phoenix
Transamerica Agency Network June 2014 - Present
Self Employed September 2013 - June 2014
Florida Healthcare Plus August 2011 - September 2013
Self Employed May 2009 - August 2011
Humana Inc. April 2001 - May 2009
Skills
Term Life Insurance, Disability Insurance, Life Insurance, Insurance, Employee Benefits, Retirement, Whole Life, Universal Life, Fixed Annuities, Long-term Care, Long Term Care Insurance, Critical Illness, Medicare, Permanent Life Insurance, Individual Health..., Managed Care, Claim, Medicare Part D, Brokers, Health Policy, Provider Relations, Workers Compensation, IRAs, PPO, Medicaid, Health Savings Accounts, Underwriting, HMO, Retirement Planning, Liability, Group Insurance, COBRA, Health Care Reform, Casualty, Healthcare Industry, Benefits Administration, HIPAA, General Insurance, Network Development, Sales, Healthcare Consulting, Utilization Management, Insurance Brokerage, Variable Annuities, Medical Billing, Disease Management, 401k, Open Enrollment, Cafeteria Plans, Credentialing
Education
Miami Dade College 1995 — 1998
Psychology, 3.9
Munro 1971 — 1978
General Certificate of Education (GCE), Secondary Education, Sucessfully completed " O'Levels and A'Levels "
Humana, Inc Tech ArchitectHumana, Inc.2007 - 2011
Education
Mindanao State University 1974 — 1983
BSEE, Electrical Engineering, Computer Engineering
Humana Government Business April 2015 - Present
Humana Inc. May 2013 - April 2015
Humana Military Healthcare Services November 2005 - May 2013
Skills
Employee Benefits, Data Analysis, Payroll Analysis, Benefits Administration, FMLA, Human Resources, Performance Management, Health Insurance, Insurance, Process Improvement, Workforce Planning, Onboarding, HRIS, Applicant Tracking..., Deferred Compensation, Healthcare
Education
McKendree College
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Vanderbilt University Medical Center June 2014 - Present
Saint Thomas Health March 2013 - January 2014
Humana Inc January 2006 - May 2008
Humana Inc November 2004 - January 2006
Moorings Park Inc. January 2001 - November 2004
NCH Healthcare System 1997 - 2001
Skills
Healthcare, Healthcare Management, Management, Budgets, Customer Service, Leadership, Fundraising, Data Analysis, Sales, Marketing, Policy, Time Management, Data Entry, Event Planning, Managed Care
Education
Nashville State Community College 2013 — 2014
Surgical Technology, Surgical Technology/Technologist
Middle Tennessee State University 2008 — 2010
BS, Science
University of Phoenix 2001 — 2003
Master's Degree, MBA
University at Buffalo 1995 — 1997
Bachelor of Arts, Psychology
Humana Inc. October 2009 - Present
Target April 2007 - Present
Italian Oven Cafe September 2008 - November 2009
Linen & Things November 2005 - August 2009
Skills
Microsoft Excel, Process Improvement, Windows, PowerPoint, Photoshop, Outlook, HTML
Education
Lincoln College of Technology 2013 — 2014
Medical Office Management Associates, Business Administration and Management, General, A
Lincoln College of technology
UBS Qlikview Senior ConsultantUBS2013 - 2013
UBS 2013 - 2013
Visvero, Inc. 2012 - 2013
Syntel Ltd November 2010 - November 2012
Humana Inc 2010 - 2012
IRT Computer Solutions (I) Pvt Ltd April 2010 - November 2010
Pc Soft Erp Solutions Private Ltd. April 2008 - November 2009
Bajaj Probiking April 2006 - April 2008
Skills
ERP, DWH, Oracle, Microsoft SQL Server, QlikView, Requirements Analysis, Business Analysis, Data Modeling, Software Development, Requirements Gathering, PL/SQL, ETL, Testing, Software Project..., SQL, T-SQL, Analysis, Informatica, Dimensional Modeling, SSRS, Integration, Business Objects, Data Warehousing, Pre-sales, Databases, Cognos, Crystal Reports, Business Process, Business Intelligence, SDLC, Gap Analysis, Dashboard, Systems Analysis, Solution Architecture
Education
Symbiosis Institute of Business Management 2008 — 2010
Master of Business Administration (MBA), Information Technology, A
Mumbai University 2003 — 2006
Bachelor's degree, Computer Science, A
Maharashtra Institute of Technology 1999 — 2002
Diploma in Computer Engineering, Computers
Therapist Unlimited Genesis Healthcare August 2013 - Present
Humana, Inc August 2010 - September 2012
Skills
Benefits Administration, Employee Benefits, Management, Healthcare Information..., SharePoint, Insurance, Project Management, HIPAA, HMO, Provider Relations, Change Management, Claim, Program Management, Analysis, Employee Relations, Software Documentation, Business Analysis
Education
Grace International Seminary 2013 — 2014
Doctorate, Theology/Theological Studies, 4.0
Keller Graduate School of Management of DeVry University 2013 — 2014
Master's Degree, Public Administration, 3.6
Keller Graduate School of Management of DeVry University 2012 — 2013
Master's Degree, Human Resources Management/Personnel Administration, General, 3.6
Keller Graduate School of Management of DeVry University 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.6
Humana Inc. September 2013 - Present
Education
Northeast Wisconsin Technical College 2010 — 2012
Business Management, Business, Management, Marketing, and Related Support Services
Humana Inc November 2006 - September 2013
Education
Michigan State University
Bachelor of Science (B.S.), Computational Mathematics
Currently Unemployed February 2012 - Present
Humana Inc 1999 - 2012
Harrison County Hospital June 1997 - February 1999
Skills
Additional schooling, LPN
Education
Ivy Tech Community College 1977 — 1978
Associate's degree, Medical Administrative/Executive Assistant and Medical Secretary
New Albany High School 1967 — 1970
high school diploma
Humana Inc January 2008 - Present
Humana May 2006 - Present
Humana, Inc. January 2006 - January 2007
Fifth Third Bank 2005 - 2006
Skills
Insurance, Banking, Health Insurance, Employee Benefits, Customer Service, Process Improvement, Outlook, Microsoft Excel
Education
Sullivan University 2007 — 2010
Master of Business Administration (M.B.A.), MBA
Sullivan University
Master of Business Administration, Business Administration and Management, General
Kentucky State University 2001 — 2005
Bachelor of Arts (B.A.), business administration and management, general
Kentucky State University 2001 — 2005
Bachelor of Business Administration, Business Administration and Management, General
Humana Inc October 1999 - Present
Skills
Telecommunications, Cisco Technologies, Business Analysis, Avaya, Vendor Management, Technical Support, Disaster Recovery, Training
Education
Morehead State University 1974 — 1976
BS in Vocational Home Economics/Teaching
Midway College 1972 — 1974
AA in General Home Economics
Humana Inc. 2007 - Present
American Medical Security 1999 - 2005
Physicians Plus - UW Health 1998 - 1999
Group Health Cooperative of South Central WI 1997 - 1998
Midwest Security Insurance Companies 1991 - 1997
Viterbo University 1990 - 1991
Skemp Grandview Clinics 1987 - 1989
Skills
Managed Care, Medicare, Insurance, Health Insurance, Disease Management, HIPAA, Utilization Management, Employee Benefits, Case Management, Long-term Care, Nursing, Healthcare, Process Improvement, Clinical Research, Hospitals, Provider Relations, Nursing Education, Quality of Care..., Critical Care, Clinical Health Care..., Case Management..., Utilization Review..., Population Health..., Managed Care Provider..., Strategic Planning, Medicaid, Leadership, Team Building, Healthcare Information...
Education
Marquette University
Master of Science (MS), Nursing and Education
Marquette University
MSN, Advanced Nursing Practice
University of Wisconsin-Oshkosh
Bachelor of Science (BS), Nursing
Humana Inc. May 2014 - Present
NaphCare, Inc. January 2013 - Present
Sonoco 2000 - 2004
Skills
BLS, Disease Management, Healthcare, Healthcare Management, Inpatient, Nursing, Utilization Management, Managed Care, Medicare, Patient Education, Medicaid, Critical Care, Home Care, Medical-Surgical, Nursing Education, ACLS, EHR, EMR, Hospitals, Patient Safety, Process Improvement
Education
Kettering College 2003 — 2006
Associate's degree, Registered Nursing/Registered Nurse
ADP July 2009 - Present
ADP October 1999 - June 2009
SHPS Inc May 1998 - October 1999
SHPS Inc June 1997 - May 1998
Humana Inc. October 1993 - June 1997
Humana Inc. September 1990 - October 1993
Skills
Process Improvement, Employee Benefits, Software Documentation, Project Management
Education
Jefferson Community College 1983 — 1985
Associate’s Degree, Administrative Assistant and Secretarial Science, General, 3.38
Marion C. Moore High School 1974 — 1979
Diploma
University of Louisville
Biology, General