IIBA Company
Industry: Non-profit
DescriptionThe International Institute of Business Analysis is a non-profit professional association formed in October 2003 with the purpose of supporting and promoting the discipline of business analysis. IIBA helps business analysts develop their skills and further their careers by providing access to relevant content. Members: Over 27,000 Method: Certification, industry standards, conferences, publications Founded: October 2003 Headquarters: Oakville, Canada Number of employees: 24 Type of business: Professional association
IIBA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at IIBA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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IIBA Employees
Ontario Ministry of Transportation 2014 - Present
IIBA May 2014 - Present
360incentives.com July 2014 - August 2014
George Brown CollegePerform end to end hiring of note takers for disabled students campus wide. January 2014 - July 2014
ACCES Employment 2014 - 2014
Dhaka Bank Limited July 2006 - July 2013
Dhaka Bank Limited July 2011 - July 2012
Dhaka Bank Limited July 2010 - July 2011
Dhaka Bank Limited July 2006 - June 2010
First Security Islami Bank Ltd. December 2004 - January 2006
Skills
Business Analysis, Retail Banking, Core Banking, ASP.NET, Microsoft SQL Server, Crystal Reports, IBM Staging, HPQC, IBM Infosphere, Oracle Financial, Trade Finance, Commercial Banking, Systems Analysis, UML, Swift Alliance, Business Object, General Ledger, Database Administration, SunOS, SQL*Plus, Branch Banking, Teamwork, Team Management, Requirements Analysis, E-commerce, SQL Server Management..., MIS, CCNA, VMware, XML, Cisco Networking, Active Directory, Share Point 2010, Zachman, Credit Cards, Banking, Internet Banking
Education
Ryerson University 2014 — 2014
Workplace Communication, Business/Corporate Communications
George Brown College
Post Graduate Certificate, Information System Business Analysis
University of Dhaka, IBA 2007 — 2009
Master of Business Administration (MBA), Finance, General, 3.29
North South University 2003 — 2005
Master of Science (MSc), Computer Science, 3.94
North South University 1999 — 2002
Bachelor of Science (BSc), Computer Science, 3.32
Key Performance LLC. February 2002 - Present
Project Management Institute February 2002 - Present
Florida Atlantic University September 2005 - Present
IIBA August 2012 - Present
PMI South Florida Chapter 2002 - Present
Skills
Strategic Planning, PMP, Business Process..., PMO, Change Management, Program Management, Project Portfolio..., Team Building, Process Improvement, Project Management, Business Analysis, Management Consulting, Vendor Management, Project Planning, SDLC, Six Sigma, Team Leadership, Integration, Cross-functional Team..., Agile Project Management, Business Strategy, Resource Management, Business Intelligence, Entrepreneurship, Consulting, Training, Leadership, MS Project, Strategic Partnerships, IT Strategy, Risk Management, Governance
Education
Boston University Questrom School of Business 2006 — 2008
MS, Project Management
University of Alabama 1990 — 1994
BS, Marketing
Östra Real 1985 — 1987
Gymnasium, Science
IIBA March 2010 - Present
Cushman & Wakefield April 2009 - Present
IIBA April 2008 - Present
Cedar Creek Farm Community Association July 2005 - June 2011
D&B January 2004 - January 2009
Agere 1999 - 2003
Paragon Computer Professionals 1993 - 1999
AT&T 1991 - 1999
Hughes Aircraft Company 1980 - 1990
Skills
Business Analysis, SDLC, Requirements Analysis, Requirements Gathering, Business Requirements, Process Improvement, Software Project..., Team Building, Strategic Planning, Thought Leadership, PMO, Training, Strategy, Quality Assurance, Project Management, User Acceptance Testing, Visio, Business Process..., Management, Leadership, Salesforce.com, Integration, Business Process, Software Development, Software Documentation, Cross-functional Team..., Business Process Design, CRM, Enterprise Software, Vendor Management, Analysis, Resource Management, Business Intelligence
Education
California State University-Northridge 1984 — 1986
Business Management
Rutgers University-New Brunswick 1976 — 1980
BS, Computer Science
Experis Engineering December 2014 - Present
IIBA 2014 - 2015
COMSYS 2004 - April 2011
SAGE 2001 - 2004
BEST Consulting 1997 - 2004
Skills
Medical Devices, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Recruiting, Internet Recruiting, Information Technology, Consulting, Staffing Services, Sourcing, Change Management, Process Improvement, Project Management
Education
Golden Gate University 2008 — 2012
BA, Management
Nationwide Insurance July 2015 - Present
Lowe's Companies, Inc. July 2014 - June 2015
IIBA May 2013 - June 2015
T-Mobile September 2013 - June 2014
T-Mobile August 2012 - August 2013
NetJets (Berskhire Hathaway) October 2011 - July 2012
Brickman Facility Solutions May 2011 - October 2011
NetJets (Berkshire Hathaway) November 2008 - April 2011
Exceptional Innovation April 2005 - November 2008
NSB Group 1999 - 2005
Skills
Agile, Waterfall, Requirements Analysis, Requirements Gathering, Requirement..., Project Management, Program Management, Change Management, Training, Business Process..., Business Analysis, Mobile Technology, Cross-functional Team..., Requirements Management, Product Management, Start-ups, Governance, Resource Management, IIBA, Certified Business..., Enterprise Software, Feasibility Studies, Human Resources, Data Integration, Mentoring, Iterative, Agile Methodologies, SDLC, Software Development, Process Improvement, Vendor Management, Management, Leadership, Integration, Software Project..., Visio, Business Process, Strategy, Business Requirements, Team Leadership
Education
Otterbein College 2003 — 2007
MBA, Business Administration and Management, General
Wilfrid Laurier University 1989 — 1993
Bachelor of Arts, Honors Political Science with business admin option
Texas Conference of Urban Counties July 2015 - Present
MalieMalie™ March 2009 - Present
CVS Health January 2015 - June 2015
Bank of America September 2013 - November 2014
Interstate Batteries January 2013 - August 2013
Microsoft June 2012 - January 2013
IIBA® July 2010 - December 2012
Xerox August 2011 - November 2011
No Magic, Inc. September 2010 - August 2011
IBM March 2007 - March 2009
Skills
Requirements Analysis, Telecommunications, Requirements Management, RUP, IT Strategy, SDLC, Software Project..., Business Process..., Business Analysis, Agile, Scrum, Business Process, Program Management, Cloud Computing, Agile Project Management, IT Management, Project Planning, Change Management, Product Management, Business Requirements, Business Intelligence, Process Development, Process Engineering, Architecture, Requirements Gathering, Business Process Design, UML, Project Portfolio..., Visio, Process Improvement, Vendor Management, Testing, MS Project, System Architecture, Operating Systems, Agile Methodologies, NGN, Software Engineering, VMware, Process Simulation, Information Architecture, Project Management, Integration, Information Technology, Linux, SharePoint, Software Development, SOA, Enterprise Software, Solution Architecture
Education
Scrum Alliance® 2012 — 2012
Certified ScrumMaster® (CSM), Agile, Scrum
Scrum Alliance® 2012 — 2012
Certified Scrum Product Owner CSPO®, Agile, Scrum
Project Management Institute - Dallas 2008 — 2008
Certificate, Project Management Professional Exam Preparation, Project Management
RMC Project Management, Inc. 2003 — 2004
Certificate, Project Management Professional Exam Preparation, Project Management
University of Oregon 2003 — 2005
Certification, Project Management, Marketing, Business Law & Administration
The University of Texas at Dallas
Masters, Computer Science
United States Navy, Naval Electronics
Communications Electronics, Tactical Navigation IFF, LORAN C, Naval Navigation Satellites
University of Hawaii at Manoa
Bachelor, Electrical Engineering
Saint Louis High
Diploma, College Preparatory Academy
IIBA June 2014 - Present
Bayer Inc. February 2014 - June 2014
Junior Achievement of Canada February 2012 - February 2014
DuPont June 2011 - January 2012
Junior Achievement of Canada September 2010 - June 2011
CropLife Canada July 2005 - September 2010
Food and Consumer Products of Canada January 2000 - July 2005
Skills
Strategic Communications, Internal & External..., Media Relations, Event Planning, Event Management, Stakeholder Engagement, Marketing Communications, Marketing, Project Management, Social Media, Corporate Communications, Public Policy, Internal Communications, Publications, Strategic Planning, Marketing Strategy, Social Media Marketing, Public Relations, Strategic Public..., Advertising, Market Research, Digital Marketing, Corporate Partnership..., Email Marketing, Association Management, Membership Relations, Association Memberships, Conference Production, Crisis Communications
Education
Humber College 1997 — 2000
Diploma
IIBA September 2012 - Present
B2T Training November 2011 - Present
St. Baldrick's Foundation 2011 - Present
Freedom Production LLC July 2003 - Present
B2T Training June 2010 - October 2011
IIBA Greater Atlanta Chapter March 2009 - April 2011
B2T Training July 2006 - June 2010
IIBA August 2008 - August 2009
Greater Atlanta IIBA Chapter September 2005 - March 2009
Sagamore Hills Elem 2006 - 2009
Skills
Business Analysis, Public Speaking, Mentoring, Requirements Analysis, SDLC, Gap Analysis, Analysis, Agile, Team Building, Strategic Planning, Business Process, Requirements Gathering, Software Project..., Project Planning, Visio, Creative Problem Solving, Writing, Employee Management, Strategic Leadership, Business Requirements, Training, Team Leadership, Coaching, Management, Cross-functional Team..., Agile Methodologies, Project Management, CRM, Business Process..., Process Improvement, Leadership, Agile Project Management, Software Documentation, Strategy, Program Management, Collaborative, Marketing, Data Analysis, Change Management, Consulting, Teamwork, Management Consulting, Time Management, Networking, Project Portfolio..., Workshop Facilitation, New Business Development, Engaging Public Speaker
Education
Northwestern University - Kellogg School of Management 2010 — 2010
Kellogg On Branding
State University of New York College at Oswego 1988 — 1992
BS, Accounting
RGen Solutions May 2015 - September 2015
Gehena Handmade Jewelry July 2014 - April 2015
Raw Label January 2015 - March 2015
IIBA June 2014 - October 2014
Chartwells Higher Education Dining Services June 2014 - September 2014
Eco Equitable May 2013 - June 2014
Christie Lake Kids January 2014 - April 2014
Thyme Maternity under Reitmans November 2013 - April 2014
Thirsty Crows Advertising Agency March 2011 - February 2012
Sumit Academy- Private coaching class for 8th,9th and 10th November 2009 - December 2010
Skills
Marketing Communications, Brand Communication, Advertising, Public Relations, Event Management, Creative Writing, Television, Film, Integrated Marketing, Blogging, Marketing, Market Research, Strategic Communications, Brand Management, Business Development, CRM, Graphic Design, Web Design, Video Production, Photography, Leadership, Digital Marketing
Education
Algonquin college of Media and Design 2013 — 2014
Post Graduation in Interactive Multimedia (Honors Graduate), Web Designing, Graphic Designing, Video Production, Photography, GPA 3.69
Alliance Francaise de Bombay 2011 — 2012
DELF B1, French
SIES College of Arts, Science and Commerce, Sion west 2009 — 2011
Bachelor of Mass Media, Advertising, First Class Distinction
Saraswati Vidyalaya high school and Jr. College 2003 — 2006
Finished My Higher Secondary, Arts
Northwest University
Masters of Business Administration, Business Administration and Management, General, A
Bruce Power May 2015 - Present
Brookfield Asset Management March 2014 - March 2015
IBM January 2013 - December 2013
Research In Motion February 2012 - June 2012
The College of Family Physicians of Canada June 2011 - December 2011
Loblaw Companies Limited December 2010 - May 2011
TD Bank Group June 2010 - November 2010
IIBA March 2009 - May 2010
CGI September 2006 - September 2008
IIBA March 2005 - July 2008
Skills
SDLC, Business Case, Crystal Reports, Telecommunications, RAD, Requirement..., Proposal Writing, Banking, Finance, Insurance, Retail, Microsoft Office, Google Analytics, Hyperion Enterprise, COTS, IRIS, Process Flow Charts, Software Documentation, Analysis, Requirements Gathering, PMO, PMP, Process Improvement, Business Process, Business Requirements, Systems Analysis, Business Analysis, Project Management, Software Project..., Requirements Analysis, Agile Methodologies, User Acceptance Testing, Business Intelligence, Databases, Vendor Management, Visio, Gap Analysis, Business Process...
Education
Prairie View A&M University 1999 — 2001
MBA, Business, Marketing, Accounting
Southern New Hampshire University 1995 — 1998
Bachelor, Business, Management
Birmingham College of Food 1991 — 1995
HND, Marketing, Hotel Management
Azeem Children Paradise 1975 — 1985
High School, High School/Secondary Diplomas and Certificates
Centre for Children and Families in the Justice System September 2010 - Present
Capability Insights Consulting April 2010 - Present
IIBA (International Institute of Business Analysis) June 2010 - June 2014
IIBA July 2009 - December 2010
Info-Tech Research Group July 2008 - March 2010
International Institute of Business Analysis (IIBA) 2004 - April 2009
Info-Tech Research Group January 2006 - June 2008
London Life Insurance Company August 2000 - December 2005
2001 Canada Summer Games June 1998 - September 2001
London Life Insurance Company September 1998 - September 1999
Skills
Change Management, Business Analysis, Strategic Planning, Process Improvement, Team Building, Leadership Development, Coaching, Management Consulting, Business Process..., Problem Solving, Project Planning, Human-computer..., Facilitation, Workshop Facilitation, Vendor Management, Sales, Facilitators, SDLC, Consulting, Strategy, Leadership, Product Management, Research, Training, Business Strategy, Program Management, Analysis, Human Resources, Project Portfolio..., Software Documentation, CRM, Business Process, Human Computer..., Requirements Analysis, Management, Start-ups, Organizational..., Governance, Nonprofits, Data Analysis, Project Management, Quality Assurance, Requirements Gathering, Team Leadership, Cross-functional Team..., Entrepreneurship, Software Development, Performance Management, IT Strategy, PMO
Education
Royal Roads University 1998 — 2000
Masters, Leadership
IIBA 2014 - Present
Financial Computer Services December 2013 - June 2014
Morgan Stanley Wealth Management January 1991 - April 2013
Morgan Stanley November 2009 - June 2010
Citi June 1991 - January 2005
Skills
Vendor Management, Service Delivery, Risk Assessment, Business Process..., Onboarding, Financial Services, Continuity of Operations, Football, Project Portfolio..., Networking, Process Improvement, Project Management, Management, Business Continuity, Financial Risk, CRM, Resource Management, VoIP, SDLC, Risk Management, PMO, Disaster Recovery, Business Analysis
Education
Rutgers University
Bachelor's degree, Major - Administrative Communications
Mitchell International June 2013 - Present
Mitchell International June 2010 - June 2013
IIBA February 2010 - June 2013
San Diego County IIBA Chapter September 2011 - March 2013
San Diego Chapter of IIBA September 2008 - November 2010
Mitchell International March 2008 - June 2010
TriTech Software Systems April 2004 - March 2008
TriTech Software Systems December 1999 - April 2004
Skills
Business Analysis, Quality Assurance, Process Improvement, User Acceptance Testing, Program Management, Product Management, Agile Methodologies, Systems Analysis, Analysis, Software Documentation, Use Case Analysis, Management, Strategic Planning, SDLC, Scrum, Requirements Management, Requirements Gathering, Presentations, User Stories, Agile Project Management, Software Project..., system analysis, Product Demonstration, Programming, Product Development, Process Simulation, Leadership, Software Engineering, customer needs analysis, operations analysis, developing presentations, giving presentations, process development, efficiency improvement, Product Introduction, Product Evaluations, diagnostics, UAT coordination, Team Management, Managerial Skills, Team Building, Client Presentation, Client Liaison, Manage Client..., CRM
Education
National University 1995 — 1999
BS, Computer Science
Diaspark Inc July 2012 - Present
IIBA May 2010 - Present
Diaspark Inc October 2010 - June 2012
AstroWix Corporation April 2010 - July 2010
Hewlett Packard November 2007 - March 2010
HCL Technologies August 2007 - October 2007
Wipro Consulting November 2006 - August 2007
Sunjray Pty Ltd September 2003 - October 2006
Nippon Data Systems Ltd September 2001 - August 2003
Skills
ITIL, Healthcare IT, Strategic Business..., Strategy Execution, Relationship building..., Data Center, P&L Ownership, International Business..., Offshore Outsourcing, Product Engineering..., Business Service..., Strategic Planning, Business, Leadership, Healthcare Information..., EMR, EHR, IT Service Management, Start-ups, Business Development, Business Analysis, P&L Management, Management, Cloud Consulting, HP, Enterprise Architecture, Consulting, Integration, IT Strategy
Education
EXIN
Certified ITIL V2 Service Manager, ITIL V2 Masters
EXIN
ITIL V2 Foundation, IT Service Management
Mahatma Jyotiba Phule (MJP) Rohilkhand University
BE, Computer Science & Engineering
IIBA December 2009 - Present
InfoSmith Inc. June 1999 - Present
Canadian Food Inspection Agency December 2013 - July 2015
Aboriginal Affairs and Northern Development Canada May 2013 - December 2013
Internation Institute of Business Analysis July 2012 - July 2013
Canadian Nuclear Safety Commission October 2010 - April 2013
Transport Canada August 2010 - October 2010
Republic of Trinidad and Tobago January 2010 - March 2010
Department of National Defence January 2009 - October 2009
Department of National Defence November 2007 - December 2008
Skills
Data Modeling, Requirements Analysis, Business Analysis, Information Management, Requirements Gathering, Systems Analysis, Business Requirements, Process Engineering, Analysis, Documentation, Requirements Management, UML, Project Planning, Software Development, Business Process, Business Process..., ERP, Modeling, Enterprise Architecture, Gap Analysis, Business Process Design, Government, Process Improvement, Problem Solving, Erwin, Data Dictionary Language, Information Quality, Data Stewardship, Use Case Analysis, Requirements..., Fit/Gap Analysis, Impact Analysis, Functional..., Process Modeling, SDLC
Education
University of Ottawa / Université d'Ottawa 1979 — 1984
B.Sc., Computer Science, Magna Cum Laude
Graycliff Conservancy, Inc. September 2014 - Present
M&T Bank July 2014 - Present
PMI Buffalo June 2011 - Present
M&T Bank June 2008 - Present
Dramjam Consulting February 2006 - Present
IIBA October 2009 - December 2014
PMI Buffalo July 2009 - June 2011
PMI Buffalo Chapter July 2008 - June 2009
PMI Buffalo Chapter July 2007 - June 2008
M&T Bank January 2007 - May 2008
Skills
Program Management, Project Management, Integration, PMP, Project Planning, Process Improvement, SharePoint, Vendor Management, Business Analysis, Leadership, Management, Project Portfolio..., Analysis, SDLC, Outsourcing, ITIL, Software Project..., PMO, Data Center, Business Requirements, Information Technology, Visio, MS Project, IT Management, Business Process..., Risk Management, Enterprise Architecture, Requirements Analysis, Resource Management, Software Documentation, Banking, Enterprise Software, Change Management, Training, Security, Strategic Planning, Business Process, Governance, Consulting, Business Intelligence, Budgets, IT Strategy, Project Execution, Acquisition Integration, Instructor-led Training, Project Delivery, Requirements Gathering, Agile Project Management, Cross-functional Team..., Strategy
Education
Project Management Institute 2012 — 2013
Leadership Institute Master Class, Project Management; Leadership, Graduated
PMI Leadership Institute 2005 — 2005
Project Management Profesional (PMP), Project Management
D'Youville College 2000 — 2001
BS, Business Management, 3.86
U.S. Air Force 1989 — 1996
3S051
MaineHealth August 2014 - Present
Diadema Press 2012 - Present
DataHouse August 2010 - May 2014
IIBA March 2011 - June 2013
Hills Parcel Direct Pty Ltd May 2005 - August 2009
Cushman Computer Consulting April 2003 - November 2003
Pattinson Consulting Services Pty Ltd October 2002 - February 2003
Skills
IT Operations, Project Management, PMP, Program Management, SDLC, Management, Business Intelligence, Business Analysis, Requirements Analysis, Integration, Information Technology, Telecommunications, Process Improvement, Vendor Management, PMO, Project Portfolio..., Business Process...
Education
Macquarie Graduate School of Management
MMgt
Macquarie Graduate School of Management
PG Diploma, E-Commerce
IWRITE4U June 2014 - Present
Hobby Star Marketing, Inc. January 2005 - Present
NetPulse Services November 2014 - March 2015
ADP July 2014 - October 2014
IIBA January 2013 - April 2014
tdotcomics.ca February 2012 - January 2013
Ministry of Government Services January 2012 - April 2012
Citi November 2001 - April 2011
- Freelance 1996 - 2011
Wizardworld.com 2000 - 2002
Skills
Technical Writing, Editing, Proofreading, Copy Editing, Social Media, Blogging, Writing, Event Management, Content Management, Microsoft Word, Internal Communications, Microsoft Office, Software Documentation, Copywriting, Google Docs, Newsletters, Creative Writing, Web Content, Publications, Event Planning, Content Development, Publishing, Customer Service, Adobe Acrobat, FrameMaker, Content Strategy, CMS, Technical Communication, Technical Documentation, Web Content Management, Public Speaking, Interviews, Editorial, Leadership, WordPress, HTML, Content Writing, Press Releases, Social Networking, Magazines, Adobe Technical..., CSS, Marketing, Visio, Documentation, SharePoint, Team writing, Project Management, InDesign, public
Education
Seneca College of Applied Arts and Technology 2011 — 2012
Graduate Certificate, Technical Communication
Algonquin College of Applied Arts and Technology 1994 — 1996
Diploma, Print Journalism
Humber College 1997 — 1999
Diploma, Computer Programming
Carleton University 1991 — 1993
Communications
LDS Church October 2011 - Present
Novell May 2009 - October 2011
IIBA 2009 - 2010
SirsiDynix November 2002 - March 2009
THINK Subscription 1997 - 2002
Dynix April 1987 - January 1998
Skills
Project Management, Product Management, Business Analysis, Agile Methodologies, Hands-on Training, Quality Assurance, Requirements Analysis, Customer Support, Analysis, Cross-functional Team..., Software Documentation, Enterprise Software, Software Quality..., XML, Training, Management, Testing, SQL, Scrum, CRM, SaaS, Leadership
Education
Brigham Young University 1987 — 1988
MLIS
Brigham Young University 1981 — 1985
BS, Elementary Educ
Skyhigh Networks August 2014 - Present
FireEye July 2012 - August 2014
IIBA June 2010 - October 2012
KPMG February 2010 - July 2012
Websense October 2007 - February 2010
SurfControl Plc November 2002 - October 2007
UM Systems October 2001 - October 2002
Clinical Pathware June 1999 - October 2001
Skills
Requirements Gathering, User Stories, Functional..., Requirements..., System Requirements, Requirements Management, Strategic Planning, IT Strategy, Salesforce.com, Program Management, Cloud Computing, Business Process, Business Intelligence, Cross-functional Team..., Business Analysis, Business Development, Strategic Partnerships, Product Requirements..., Agile, Business Strategy, Strategic Thinking, Product Development, Product Management, Project Planning, Technology Development, Product Life Cycle..., Performance Management, Quality Assurance, Problem Solving, Management, Requirements Analysis, Business Requirements, SDLC, Integration, Team Leadership, Agile Methodologies, Project Management, Analysis, Business Process..., Process Improvement, SaaS, Consulting, Outsourcing, Leadership, Governance, SharePoint
Education
Sheffield Hallam University 1998 — 2002
BSc (Hons), Computer Science: Software Engineering
Rose International October 2014 - April 2015
Highmark Blue Cross Blue Shield April 2012 - March 2014
IIBA 2010 - 2013
Trinoor Technology Solutions June 2008 - March 2012
Westin Engineering January 2006 - June 2008
Data Consulting Group June 2002 - July 2005
Indus International 1998 - 2002
Innovative Systems 1985 - 1989
Skills
VBA, Business Analysis, Business Process..., Project Management, Software Implementation, Requirements Analysis, Business Process, Integration, Business Process..., Program Management, Training, ERP, Management Consulting, Software Documentation, Analysis, Budgets, Information Technology, Software Development, Requirements Gathering, Process Improvement, Enterprise Architecture, Business Intelligence, IT Management, Business Process..., IT Strategy, MS Project, CRM, PMP, Testing, Databases, ITIL, Software Project..., Systems Analysis, User Acceptance Testing, Visio, Vendor Management, Data Analysis, Project Planning, Business Requirements, Enterprise Software, Project Portfolio..., Agile Project Management, Business Process Design, Oracle, PMO, Change Management, Consulting, Technical Writing, Access, SharePoint
Education
University of Pittsburgh
MSIS, Information Science
University of Pittsburgh
BS, Psychology
Naturopathica Holistic Health January 2013 - Present
CEW July 2013 - Present
ISPA - International SPA Association January 2014 - Present
Naturopathica Holistic Health March 2011 - January 2013
Marist College January 2008 - August 2011
Strathmore Hall May 2010 - August 2010
Michael Kors January 2010 - April 2010
Michael Kors August 2009 - December 2009
IIBA May 2009 - August 2009
Skills
Social Media, Marketing, Community Outreach, Public Relations, Direct Marketing, Event Management, Marketing Communications, Advertising, Customer Service, PowerPoint, Event Planning, Social Networking, Social Media Marketing
Education
Marist College 2007 — 2010
Bachelor of Science (BS), Business, Marketing/ Fashion Merchandising
Bitcoin Enthusiast, Partner in Leverforce.com & VitaBakes.com January 2010 - Present
IIBA 2007 - Present
Skills
Business Analysis, Business Process, Data Analysis, Business Intelligence, Analysis, Process Engineering, Change Management, Business Management, Process Improvement, Requirements Analysis, Six Sigma, Business Process..., SDLC, E-commerce, IT Strategy, Idea Generation, Project Management, Strategic Planning, Management, SQL, Business Requirements, Cross-functional Team..., Executive Management, PMO, SharePoint, Training, Strategy, System Administration, Visio, MS Project, Team Building, IT Management, Entrepreneurship, Business Planning, Human Resources, Team Leadership, Project Planning, Business Strategy, Consulting, Software Project..., Information Technology, Product Management, Requirements Gathering, Data Warehousing, Databases, Project Portfolio..., PMP
Education
Cornell University 1993 — 1996
MSILR
Temple University 1986 — 1990
BA
UW-Madison August 2004 - Present
IIBA Greater Madison Chapter 2006 - Present
IIBA 2013 - 2013
City of Madison August 2003 - August 2004
Skills
Group Facilitation, System Design, Teaching, Software Project..., Business Analysis, Process Engineering, Process Improvement, Process Development, Business Process..., Requirements Analysis, SDLC, IT Strategy, Change Management, Requirements Gathering, Documentation, Agile Project Management, Systems Analysis, Software Implementation, MS Project, Project Planning, Strategic Planning, Mentoring, Team Building, Visio, Technical Writing, Business Requirements, Requirements Management, Testing, Team Leadership, Process Modeling, Analysis, Software Documentation, Workshop Facilitation, Databases, Program Management, Data Analysis, SharePoint, Facilitation, Leadership, Servant Leadership, BPMN, Process Simulation, Project Management, Business Process, Public Speaking, Higher Education, Management
Education
DePauw University 1974 — 1978
Bachelor of Arts (B.A.), Philosophy and Religious Studies
IIBA June 2015 - Present
SharpZen June 2009 - Present
Impact 21 Group, LLC February 2012 - Present
Manning Publications Co. March 2008 - Present
O'Reilly & Associates September 2007 - Present
Central Valley Software Partnership October 2005 - Present
Trinity Health June 2008 - February 2012
Central California .Net User Group January 2006 - January 2012
Argos Software June 2001 - June 2008
Microsoft March 2007 - March 2007
Skills
SQL Server, C#, WCF, WPF, Delphi, OOAD, .NET, Databases, Programming, Silverlight, ASP.NET, Agile, Software Development, XML, Architecture, Scrum, Integration, Business Intelligence, Requirements Analysis, WinForms, Database Design, Visual Studio, OOP, T-SQL, Visio, XAML, Microsoft SQL Server, ASP, Web Applications, Entity Framework, LINQ, IIS, TFS, SSIS, Microsoft Technologies, SOA, ADO.NET, Object Oriented Design, ETL, SSRS, Agile Methodologies, Windows Azure, Agile Project Management, Test Driven Development, Business Analysis, Software Design, Data Warehousing, Software Engineering, Software Project..., MVC
Education
The Johns Hopkins University 2015 — 2015
Professional specialization
California State University, Fresno 2003 — 2006
MBA
Universidade Católica de Pernambuco 1994 — 2000
BS
Office of the Comptroller of the Currency June 2015 - Present
United States Department of the Treasury, Departmental Offices January 2010 - June 2015
IGT October 2009 - December 2009
IIBA April 2009 - December 2009
Aristocrat Technologies, Inc July 2008 - July 2009
Aristocrat Technologies, Inc August 2006 - July 2008
United States Air Force April 2005 - August 2006
USAF September 2002 - August 2006
United States Air Force January 2002 - April 2005
USAF 1997 - 2001
Skills
Microsoft SQL Server
Education
Bowie State University 2012 — 2014
Master of Public Administration (MPA), Public Policy and Management, 3.9
Portland State University - School of Business 2009 — 2012
Master of Business Administration (MBA), International Business, 3.8
Chapman University 2004 — 2006
BS, Cum Laude, Computer Information Systems
Airman Leadership School 2003 — 2003
Certificate of Leadership, Academic Acheivement Award, Leadership
PA Department of Health December 2014 - Present
Sun & Earth July 2011 - February 2014
PayParade March 2008 - June 2011
GSI Commerce August 2005 - March 2008
IIBA April 2005 - March 2008
Jupiter Research May 2001 - August 2005
CGI Interactive, Inc May 1998 - May 2001
Skills
E-commerce, Online Advertising, Social Media Marketing, Advertising, Online Marketing, Web Analytics, Mobile Marketing, Digital Marketing, Digital Strategy, Business Analysis, Google Analytics, Direct Marketing, Product Development, Use Case Analysis, Quantitative Research, Qualitative Research, Digital Media, Product Management, Content Development, Project Management, Agile Application..., Database Design, Data Representation, Project Status Reporting, Strategy, Analytics, Leadership, Management
Education
University of Pennsylvania 2001 — 2003
Certificate of Scientific Education, Secondary Education and Teaching
Drexel University 1991 — 1996
MS, Information Systems, 3.9
Wesleyan University 1981 — 1986
Bachelor of Arts, Computer Science
Hewlett-Packard January 2014 - Present
Hewlett-Packard Enterprise Services February 2010 - January 2014
itSMF USA October 2010 - June 2011
Hewlett-Packard February 2010 - January 2011
IIBA January 2009 - September 2010
International Business Machines May 2001 - April 2009
Ingram MIcro May 1997 - April 2001
RG Data 1990 - 1995
GM Hydramatic 1982 - 1984
Skills
TOGAF, Enterprise Architecture, ITIL, Cloud Computing, IT Governance, IT Operations, Business Analysis, IT Outsourcing, cloud interoperability..., Data Center moves, Government Proposals, Cloud Architecture, Government Procurement, HP, Data Center, Virtualization, Storage, Governance, Architecture, Project Portfolio..., Integration, IT Service Management, Outsourcing, Management, IT Strategy, Databases, Business Process, Solution Architecture, PMP, Networking, Enterprise Software, Infrastructure, IT Management, Project Management, Pre-sales, Disaster Recovery, Information Technology, Security, SOA, Business Continuity, Service Delivery, Requirements Analysis, Program Management, SDLC, Leadership, SaaS, Professional Services, Solaris, Business Intelligence, High Availability
Education
State University of New York at Buffalo 1993 — 1995
Business Administration, Marketing and Management Information Systems, 3.9
Southgate High
Wyandotte Roosevelt
Citrix February 2012 - Present
Quality Business Intelligence April 2010 - Present
TDWI South Florida Chapter August 2006 - Present
IIBA May 2006 - Present
PMI South Florida Chapter January 2005 - Present
MetLife Home Loans February 2011 - December 2011
Bayview Assest Management April 2010 - January 2011
Royal Caribbean International July 2009 - November 2009
APICS South Florida Chapter January 2005 - November 2009
ASQ South Florida Chapter January 2005 - September 2009
Skills
Business Intelligence, SDLC, Project Planning, Enterprise Architecture, Data Warehousing, Integration, Project Management, IT Management, Data Modeling, CRM, Process Improvement, ETL, Enterprise Software, ERP, Data Quality, Agile Methodologies, Databases, Business Process..., PMO, Six Sigma, Software Documentation, Disaster Recovery, Business Analysis, Management, Strategy, Data Management, Oracle, Analytics, Quality Management, Database Design, Software Project..., Leadership, Visio, IT Strategy, Business Objects, Unix, Management Consulting, Microsoft SQL Server, Governance, Data Security, Requirements Analysis, Vendor Management, Security, PMP, Data Analysis, ITIL v3 Foundations..., Six-Sigma, Lean IT, Information Obfuscation, Analysis
Education
Lean Six Sigma Green Belt Training at Tyco 2008 — 2008
Green Belt
Barry University 1999 — 2001
Microsoft Professional Certifications (MCSE / MCDBA) 2000 — 2000
Oracle Professional Certification 2000 — 2000
State University of New York at New Paltz 1979 — 1983
BA
Fidelity National Information Services August 2013 - Present
IIBA January 2015 - Present
IIBA February 2013 - January 2015
Private June 2012 - August 2013
Infor, Trisyn Group Business Unit August 2004 - May 2012
Independent Contractor October 2003 - July 2004
FIS (Kirchman Corporation) May 2002 - September 2003
Sallie Mae January 1999 - June 1999
Skills
Business Requirements, Requirements Gathering, Business Process, Requirements Analysis, Leadership, Business Analysis, Banking, Business Process Mapping, Visio, Business Process..., Analysis, Quality Assurance, Management, Functional..., Process Improvement, Software Implementation, Product Development, Functional Requirements, Software Development..., Experienced Business..., Full SDLC, Agile & Waterfall..., Scrum, Usability, Business Process..., Wireframes, Mockups, Use Case, Use Case Diagrams, Use Case Analysis, User Stories, Non-Functional..., Traceability Matrix, Process Modeling, Workflow Diagrams, Swedish, Business Case, Employee Training, SDLC, Training & Development, Problem Solving, Plan Driven Development, Change Driven..., Business Case..., Version & Release..., Business Intelligence, Software Development, Data Modeling, Agile Methodologies, Software Project...
Education
Florida State University - College of Business 1996 — 1999
BS, Management
Folkhogskolan 2000 — 2002
Certificate, Swedish as a Second Language
CGI August 2013 - Present
IIBA January 2012 - September 2013
Oregon State Lottery September 2012 - August 2013
HP Enterprise Services October 2011 - August 2012
HP Enterprise Services November 2007 - October 2011
City of Hillsboro May 2006 - August 2006
Skills
Business Analysis, Quality Assurance, Requirements Analysis, Object Oriented Modeling, Business Process..., CaliberRM, Microsoft Office, Microsoft Expression, Prototype, ITIL v3 Foundations..., Atlassian JIRA, MS Project, Agile Methodologies, Software Requirements, Negotiation, SDLC, Workshop Facilitation, Current State Assessment, Project Management, Business Process Mapping, Use Case, Financial Analysis, Government, Offshore Software..., Training, Business Rules, Process Improvement, Analysis, Cross-functional Team..., Management, Requirements Gathering, ERP
Education
Willamette University MBA 2005 — 2007
M.B.A
PSG College of Technology 2000 — 2004
B.E
IIBA January 2015 - Present
Lockheed Martin August 2014 - Present
Skills
Leadership, Management, Process Improvement, Business Analysis, Team Leadership, Project Management, Coaching, Business Development, Team Building, Project Planning, SDLC, Requirements Analysis, Agile Application..., Diagrams/Models, Scrum, Consulting, Training, Interviews, Career Counseling
Education
Emory University 1991 — 1995
Bachelors
Raymond James Financial, Inc. March 2015 - Present
West Central Florida (Tampa) IIBA May 2014 - April 2015
Insurance Administrative Solutions, L.L.C. June 2014 - March 2015
Catalina Marketing February 2014 - May 2014
Catalina Marketing October 2013 - February 2014
IIBA 2014 - 2014
HealthPlan Services April 2013 - October 2013
Jackson Hewitt February 2012 - April 2013
UNI/CARE Systems, Inc. (now CoCentrix) May 2010 - February 2012
Northwestern Mutual March 2003 - May 2009
Skills
Business Analysis, Quality Assurance, Technical Writing, Release Management, Change Management, Software Configuration..., ITIL, Project Coordination, Project Implementation, Requirements Analysis, Requirements Gathering, Requirements Management, Business Requirements, Requirements..., Testing, Test Planning, System Testing, User Acceptance Testing, Manual Testing, Test Management, Usability Testing, Product Requirements, Software Requirements, System Requirements, Hatha Yoga, Requirement..., Agile Methodologies, Software Quality..., XML, Web Applications, Databases, SDLC, SharePoint, Regression Testing, Leadership, CRM, Visio, Process Improvement, Management, Software Documentation, Integration, Visual Basic, MS Project, Training, Quality Center, Software Project..., Software Development, Scrum, PMP, Business Process
Education
Jesus College, Cambridge
University of Wisconsin-Milwaukee
MA, Literary Studies
Pomona College
BA, English Literature
ReFlex Arts Dance & Yoga 2012 — 2012
RYT (Registered Yoga Teacher), Yoga Teacher Training/Yoga Therapy, 200 Hours Yoga Alliance Certification
IIBA May 2014 - Present
Durham College January 2014 - December 2014
Shoppers Drug Mart April 2009 - March 2013
Talpiot College January 2008 - June 2009
Kraft Canada Inc. 1999 - 2007
Warner Home Video (Canada) July 1997 - November 1999
PricewaterhouseCoopers September 1994 - July 1997
Skills
Strategic Planning, Budgeting, Financial Planning, Team Leadership, Change Management, Budgets, Strategic Financial..., Analysis, Financial Analysis, Accounting, Financial Reporting, Finance, Forecasting, Cross-functional Team..., Leadership, Management, Retail, P&L
Education
Institute of Chartered Accountants of Ontario
Chartered Accountant
Wilfrid Laurier University 1990 — 1994
Bachelor of Business Administration (BBA), Honours
Durham College 2013 — 2017
Teaching and Training Adults, Certificate
IIBA June 2011 - Present
Inspiritec January 2006 - Present
Impact 21 Group, LLC October 2010 - September 2012
Delek US Holdings March 2011 - June 2012
Sunoco January 2002 - December 2008
Sunoco July 2000 - January 2002
Sunoco January 1996 - June 2000
Sunoco January 1992 - January 1996
Sun Company 1983 - 1991
Sun Information Services - now Sungard Services 1978 - 1982
Skills
Business Intelligence, PMP, PMO, Process Manufacturing, Petrochemical, ERP design, Refinery Plant Systems, Corporate Finance, Business Alignment, Business Change..., SAP, Oracle Applications, SharePoint, FileNet, Business Analysis, Enterprise Architecture, Executive Management, Inventory Management, Change Management, Turn Around Management, ERP, Mergers, Refinery, Oil/Gas, Business Planning, IT Management, Mergers & Acquisitions, Project Management, Integration, Solution Architecture, Analysis, IT Service Management, Business Process..., SDLC, Governance, Project Planning, Management, Program Management, Purchase Management, Enterprise Software, Outsourcing, Vendor Management, Leadership, Information Technology, Business Process Design, Data Warehousing, Project Portfolio..., Process Improvement, Software Project..., Business Process
Education
Clarion University of Pennsylvania 1974 — 1976
MBA
La Salle University 1970 — 1974
BA
PMCenter - BA Class
Desai Management Consulting, LLC November 2010 - Present
Technology for Tomorrow June 2013 - Present
Team in Training November 2010 - Present
IIBA October 2010 - February 2013
ASQ July 2008 - January 2012
ASTD January 2008 - January 2012
SMARTvt.org November 2008 - September 2010
Dale Carnegie Training January 2008 - May 2010
Team In Training 2004 - 2009
IBM January 1997 - June 2008
Skills
Curriculum Design, Six Sigma, Lean Manufacturing, Continuous Improvement, Microsoft Office, Business Process, Change Management, Process Improvement, Coaching, Strategic Planning, Value Stream, SIPOC, A3, Strategy Facilitation, Strategy, Training, Organizational..., Workshop Facilitation, Value Stream Mapping, Team Building, Requirements Analysis, Leadership, Facilitators, Analysis, Business Development, Program Management, Business Process..., Management Consulting, SDLC, Facilitation
Education
Johnson State College 2010 — 2011
Bachelor of Arts, Business Management
Erie Community College 1977 — 1979
AAS, Electrical Technology
UCare May 2015 - Present
Rust Consulting February 2014 - April 2015
State Compensation Insurance Fund November 2012 - December 2013
IIBA August 2012 - November 2012
Rochester Community and Technical College September 2010 - November 2012
MoneyGram International May 2012 - October 2012
Rels September 2011 - May 2012
Great River Energy April 2011 - September 2011
Southwest Power Pool October 2010 - March 2011
Xcel Energy August 2009 - September 2010
Skills
Business Analysis, Business Process, Business Requirements, Requirements Analysis, Center of Excellence, Business Process..., BPMN, UML, Visio, Business Modeling, Business Process..., Requirements Gathering, Business Process Design, SharePoint, Business Architecture, Requirements Management, User Acceptance Testing, Project Management, Certified Business..., Analysis, PMO, Workflow Management, Consulting, Business Process..., Quality Assurance, SDLC, Preparation of Business..., Practice Management, UAT coordination, Process Improvement, Business Intelligence, R
Education
University of St. Thomas - Opus College of Business 1992 — 1996
MBA, Finance
University of Minnesota-Morris 1985 — 1990
BA, Political Science
West Central High School 1980 — 1985
John Deere February 2015 - Present
John Deere July 2013 - January 2015
Harvard Kennedy School of Government August 2011 - May 2013
John Deere May 2012 - August 2012
Tuck School of Business at Dartmouth College August 2010 - June 2012
STOP AIDS NOW! June 2011 - August 2011
Clark County March 2008 - June 2010
Las Vegas IIBA June 2008 - May 2010
IIBA October 2008 - April 2010
HealthMarkets February 2007 - January 2008
Education
Harvard University Kennedy School of Government 2011 — 2013
MPA
Dartmouth College - The Tuck School of Business at Dartmouth 2010 — 2012
MBA
Milwaukee School of Engineering 1996 — 1999
BS, Business & Computer Systems
Cedarville University 1995 — 1996
Red Hat August 2015 - Present
IIBA June 2015 - Present
Adventur-Cation September 2001 - Present
Personal Computer Care February 2001 - Present
Entredot 2014 - Present
GlaxoSmithKline/ViiV Healthcare August 2012 - April 2015
iContact December 2009 - June 2012
iContact November 2008 - June 2012
iContact December 2006 - December 2009
Skills
Salesforce.com, SaaS, Email Marketing, Lead Generation, Cold Calling, Account Management, Social Media Marketing, Online Advertising, Sales Process, Social Media, Sales, Solution Selling, Direct Sales, Analytics, Customer Retention, E-commerce, HTML, B2B, Marketing, Cloud Computing, Business Analysis, Business Intelligence, Business, Solution Architecture, Cross-functional Team..., Leadership, Team Building, CRM, Enterprise Software, Customer Experience, Customer Satisfaction, Digital Marketing, Management, Selling, Team Management, Team Leadership, Integration, SDLC, Strategic Planning, Strategic Partnerships, Training
Education
George Mason University 1999 — 2001
Master of Arts, Industrial Psychology
Virginia Polytechnic Institute and State University 1994 — 1999
Bachelor of Science, Psychology
Tech Street Houston June 2013 - Present
Microsoft March 2012 - Present
World Youth Foundation March 2009 - Present
Waste Management July 2011 - March 2012
IIBA 2008 - January 2012
Accenture November 2009 - July 2011
Independent Consultant February 2009 - November 2009
Idea Integration June 2005 - January 2009
Cardinal Health August 2004 - June 2005
Hewlett-Packard January 2004 - August 2004
Skills
Business Process, Business Analysis, SDLC, Requirements Gathering, Business Intelligence, SharePoint, Requirements Analysis, Management Consulting, Analysis, Project Portfolio..., ITIL, Strategy, Project Planning, PMO, Business Process..., Management, Software Project..., Testing, IT Strategy, Software Development, Project Management, Change Management, PMP, Oracle, Agile Methodologies, Solution Architecture, Program Management, Software Documentation, Process Improvement, Strategic Planning, IT Management, Leadership, Visio, Integration, Enterprise Architecture, MS Project, Vendor Management, Analytics
Education
University of Phoenix 2006 — 2008
Bachelor's degree, Business Administration and Management, General
University of Houston 1996 — 1999
Business Administration and Management, General
Jay Edward Group 2014 - Present
IIBA 2013 - 2014
CMU 2011 - 2013
Depa Ltd 2007 - 2010
Design Hub- Branch of Wilson Associate, Singapore 2005 - 2007
Education
CMU
MBA, Business Administration
University of Kerala
B.Arch
Seeking Account Manager Position May 2015 - Present
Venture Technology Group 2010 - Present
Ascendum Solutions March 2015 - April 2015
Kroger 2012 - August 2013
IIBA 2012 - 2013
Pomeroy IT Solutions 2008 - August 2010
Bluestar Inc July 2004 - July 2007
Fischer Homes (Construction contract) 2001 - 2004
Richmond Register January 1999 - January 2001
Skills
Cisco devices, EMC, HP, Account Management, Consultative Selling, Sales Management, Inside Sales, Salesforce.com, CRM, Direct Sales, Selling, New Business Development, Product Marketing, Sales Process, B2B, SaaS, Retail, Pricing, Sales, Sales Operations, Lead Generation, Channel Partners, P&L Management, Cisco Technologies, Cold Calling, Solution Selling, Managed Services, Enterprise Software, Cloud Computing, Professional Services, Business Development, Customer Retention, Sales Presentations, Vendor Management, Data Center, Pre-sales, Call Centers, Leadership, E-commerce, VoIP, Process Improvement, Building Relationships, Email Marketing, Business Alliances, Competitive Analysis, Marketing, Management, Strategic Partnerships, Entrepreneurship, Networking
Education
Northern Kentucky University
BA, Organizational leadership
Lloyd Memorial High school 1993 — 1997
GENERAL DIPLOMA, general
RentalSTAT October 2013 - Present
IIBA January 2015 - Present
Cox Communications March 2013 - October 2013
The Weather Channel August 2012 - February 2013
CNN - Turner Broadcasting Systems. August 2004 - October 2012
Sage Software Inc. August 2003 - July 2004
Turner Broadcasting Systems May 2002 - August 2002
Skills
Program Management, Information Technology, Business Development, SDLC, Agile Methodologies, Requirements Gathering, Software Project..., Business Analysis, Requirements Analysis, Agile Project Management, SharePoint, Visio, Business Process, Strategic Consulting, Project Management, Leadership, Business Intelligence
Education
Georgia State University - J. Mack Robinson College of Business
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences and Support Services
Keller Graduate School of Management of DeVry University
MBA, Information Systems
Baltimore Community ToolBank October 2014 - Present
IIBA November 2014 - Present
UPS April 2013 - Present
Agile Baltimore 2013 - Present
PMI Baltimore Chapter January 2012 - Present
Women's Leadership Council, United Way of Central Maryland 2010 - Present
University of Maryland Baltimore County 2013 - 2014
LOGOS Machine Translation January 1984 - October 1988
Arawak Consulting March 1981 - January 1984
Andrulis Consulting September 1979 - March 1981
Skills
Requirements Analysis, Consulting, Translation, Program Management, Process Improvement, Cross-functional Team..., German, Business Analysis
Education
Georgetown University 1980 — 1982
MS, Computational Linguistics
University of Hamburg 1978 — 1979
Philosophy
The Catholic University of America 1974 — 1978
BA, Philosophy and Psychology
La Reine High School 1970 — 1974
HS Diploma
Think on your feet
University of Maryland Baltimore County
International Institute of Business Analysis (IIBA) 2015 - Present
IIBA December 2012 - 2015
Girls Inc. of Durham January 2011 - October 2013
Brandworks 2001 - 2009
Wunderman 1999 - 2001
Firstcom Marketing 1996 - 1999
Skills
Marketing Communications, Brand Developement, SEO, SEM, Online Advertising, Direct Marketing, Database Marketing, Traditonal Marketing, Integrated Marketing, Building Brand Awareness, Promotions, Branding & Identity, Direct Mail Campaigns, Marketing Strategy, Market Research, Brand Management, Brand Development, Marketing, Leadership, Management, Inbound Marketing, Entrepreneurship, Outbound Marketing, Social Media Marketing, Digital Strategy, Digital Marketing, Email Marketing, Mobile Marketing, Brand Awareness, Relationship Marketing, B2B Marketing, Corporate Communications
Education
Rotman School of Management 2012 — 2012
Initiative for Women in Business Program
Canadian Marketing Association 2007 — 2007
Integrated Branding Certificate
Carleton University 1992 — 1994
CAAP - ICA
Marketing and Advertising
CMS Contractor October 2011 - Present
CMS Contractor August 2011 - October 2011
CMS Contractor October 2009 - July 2011
IIBA 2008 - 2010
SNDA Solutions, inc. 2008 - 2010
CMS Contractor November 2007 - October 2009
CareFirst November 2006 - November 2007
CMS Contractor June 2005 - October 2006
Consolidated Physician Company April 2005 - June 2005
MdEverywhere March 2005 - May 2005
Skills
Healthcare, HIPAA, Program Management, Government, PMP, Process Improvement, Business Analysis, Requirements Analysis, Healthcare Information..., Six Sigma, Integration, Data Analysis, Team Leadership, Business Process..., Strategic Planning, SDLC, Project Management, Quality Assurance, Software Documentation, Requirements Gathering, Vendor Management, ITIL, Visio, Business Process..., Change Management, Hospitals, Business Process, Team Building, Analysis, SharePoint, Leadership, Management, Project Portfolio..., Enterprise Architecture, PMO, Business Intelligence, MS Project, Software Project..., Enterprise Software, Resource Management, IT Strategy, CMMI, IT Management, Information Technology, Testing, Social Media, Business Process Design, Microsoft Project
Education
APM Group/ PeopleCert Group 2012 — 2012
ITIL Foundation Certification, ITIL Foundation IT Service Management
Strayer University-Maryland 2007 — 2010
Database Management
Villanova University 2009 — 2009
Master Certificate, Six Sigma Green Belt IT
Villanova University 2008 — 2009
Master Certificate, Business Analysis
Aveta Business Solutions 2007 — 2008
Certified Six Sigma - Yellow Belt
Healthcare Fraud and Abuse Compliance 2006 — 2007
Certified Healthcare Compliance Professional
AAPM 2006 — 2006
Certified Master Project Manager
Martin Van Buren HS -Queens 1992 — 1995
Thomas Edison HS- Queens 1991 — 1992
AAHAM
Certification, Compliance Technician
Hartford Technology Services Company May 2008 - Present
IIBA 2007 - 2011
MiddleOak February 2007 - May 2008
The Hartford Insurance Group December 2005 - February 2007
The Hartford Insurance Group August 2004 - November 2005
Education
Albertus Magnus College 2004 — 2008
Business Management
IIBA October 2014 - Present
NJM Insurance Group August 2009 - Present
IIBA October 2009 - December 2011
IIBA June 2009 - December 2010
IBM Global Services February 1999 - April 2009
Aetna July 2007 - February 2009
Aetna February 2005 - June 2007
AT&T February 1999 - January 2005
AT&T June 1991 - January 1999
Skills
Requirements Gathering, Business Analysis, Business Requirements, Requirements Analysis, Business Process..., SDLC, Visio, Change Management, Agile Methodologies, Gap Analysis, Guidewire, Project Management, Project Planning, Quality Assurance, Requirement..., Requirements Management, Requirements..., Scrum, System Testing, Test Cases, Test Planning, Use Case Analysis, Use Case Diagrams, User Acceptance Testing, Workers Compensation, WC Claims, WC Underwriting
Education
Saint Lawrence University
BS, Mathematics
Eastern Managed Print Network August 2010 - Present
Computer Visions, LLC August 2007 - August 2010
IIBA September 2007 - April 2010
FedEx Office February 2000 - August 2007
Boston Market April 1997 - January 2000
Skills
Business Analysis, New Business Development, Project Management, Account Management, Salesforce.com, Sales, Business Development, Marketing Strategy, Strategic Planning, Sales Management, Social Media Marketing, SaaS, Online Advertising, CRM, B2B, Start-ups
Education
Siena College 2000 — 2002
BA, Marketing and Management
Siena College 1999 — 2002
BS, Marketing and Management; Marketing and Management
Sage Junior College of Albany (University 1997 — 1999
AS, Business Administration; Marketing and Management
IIBA May 2015 - Present
Freelance September 2010 - Present
Holt Renfrew September 2014 - November 2014
Best Doctors July 2012 - September 2013
Pro-Art Dental Laboratory November 2011 - June 2012
Key Man Engravables / Teaopia July 2007 - September 2010
The UPS Store September 2005 - April 2007
Rogers Communications August 1998 - October 2002
IBM Canada Ltd. July 1997 - July 1998
Readysoft Inc. May 1995 - June 1997
Skills
Adobe Creative Suite, InDesign, Graphic Design, Illustrator, Brand Development, Corporate Branding, Product Marketing, Direct Marketing, Marketing Strategy, Marketing Communications, B2B, Social Media, Event Planning, SEO, Advertising, Website Updating, Print Management, Collateral Materials..., Marketing, Trade Shows, Brochures, Corporate Identity
Education
George Brown College 2001 — 2005
Graphic Design Diploma, Graphic Design
George Brown College 2001 — 2005
Graphic Design
American Tower May 2012 - Present
State Street Bank 2007 - May 2012
IIBA 2004 - 2011
Wells Fargo Home Mortgage January 2007 - October 2007
Wells Fargo Financial August 2006 - January 2007
Skills
Management Tools, Software Development..., Databases, Business Process Design, RUP, Requirements Management, Requirements Gathering, SDLC, Business Analysis, Visio, Business Requirements, Business Process, Requirements Analysis, Vendor Management, Business Intelligence
Education
Florida Institute of Technology 2008 — 2010
MS, Information Systems
Lehigh University 2002 — 2006
BS, Information Systems
Worcester Academy 1998 — 2002
High School Diploma
Contractor for RouteOne LLC, Ford Motor Company November 2011 - Present
Silverpop July 2010 - November 2011
IIBA October 2009 - June 2011
Razorfish LLC (A subsidiary of Microsoft Corporation) August 2007 - July 2010
Esystems Inc March 2006 - August 2007
Earthlink January 2004 - March 2006
Université de Nantes September 2003 - December 2003
Total Benefit Communications (TBC) January 2002 - April 2002
Georgia-Pacific Corporation February 2001 - August 2001
NCR Inc February 2000 - August 2000
Skills
Requirements Gathering, Requirements Analysis, Visio, Software Documentation, Testing, Business Process, Business Analysis, Quality Assurance, Project Management, Agile Methodologies, SDLC, Management, Software Development, CRM, Business Requirements, MS Project, Teamwork, Analysis, User Acceptance Testing, Software Project..., Systems Analysis, Strategy, SQL, Process Improvement, Certified Scrum Product...
Education
Scrum Certified Product Owner Class 2015 — 2015
CSPO Certification
Georgia State University - J. Mack Robinson College of Business 2002 — 2003
M.S, Computer Information Systems, 3.75
Georgia State University 1997 — 2002
B.B.A, Information Systems; Business Management (Double Major), cum Laude
Fast Switch @ Ford Motor Co. September 2012 - Present
IIBA March 2013 - Present
Business Relationship Management Institute March 2013 - Present
Kohl's Department Stores November 2012 - November 2014
Southeastern Michigan IIBA Chapter June 2012 - June 2014
TTI of USA January 2012 - March 2012
OtterBase @ The University of Michigan Medial Center Information Technology Group November 2011 - January 2012
NuTechs @ Health Alliance Plan (HAP) September 2011 - November 2011
Compuware March 2011 - September 2011
CIBER, Inc. @ Ford Motor Co. September 2010 - March 2011
Skills
Business Analysis, ITIL, IT Service Management, Process Improvement, Project Management, Business Process..., Program Management, Portfolio Management, Business Relationship..., PMP, Databases, SDLC, Requirements Analysis, Business Process..., Visio, Management, SharePoint, Leadership, Change Management, Business Process, Training, Software Documentation, Requirements Gathering, Testing, Agile Project Management, Business Intelligence, Integration, ERP, Oracle, SQL, Software Development, Cross-functional Team..., Quality Assurance, Project Portfolio..., Analysis, Project Planning, Enterprise Software, Project Delivery, Strategy, CRM, Six Sigma, Security, Vendor Management, Risk Management, Software Project..., Data Center, Resource Management, Telecommunications, PMO, Disaster Recovery
Education
Oakland University 1976 — 1981
B.S. MANAGEMENT, Concentrations in COMPUTERS and INFORMATIONAL SCIENCES, HR MGT., & Economics
Oakland University 1971 — 1975
B.A. PSYCHOLOGY / LIBERAL ARTS, (Emphasis on Industrial / Applied, Developmental, and Abnormal Psyc)
Microsoft Elevate America 2010 — 2011
Master- (MCAS) MicroSoft Certified Application Specialist, Microsoft Office 2007 Products - in process
New Horizons Computer Learning Centers 2009 — 2009
PMP / ITILv3, Project Management - Information Technology Infrastructure Library
ESI - George Washington University 2007 — 2008
Certificates, Project Management
ASPE - American Society of Professional Education 2006 — 2006
Certificates, Project Management, Business Analysis`
Altiris internal product training 2006 — 2006
Certificates, Altiris Product training, SQL Server, Project Management
Michigan Manufacturing Technology Center (MMTC) 2006 — 2006
Six-Sigma Green Belt Certification, Six-Sigma
EY October 2014 - Present
A Perris Associates June 2012 - Present
Ivar Jacobson International March 2014 - September 2014
RMC Project Management February 2013 - February 2014
IIBA 2004 - 2013
B2T Training October 2003 - June 2012
Scientific Games 2012 - 2012
GE Power Systems 2002 - 2003
Verizon Wireless 2000 - 2002
GTE Wireless 1996 - 1999
Skills
Software Development..., Management Consulting, Coaching, Business Process, Iterative, RUP, Process Improvement, Change Management, SDLC, Agile, Requirements Gathering, Process Engineering, Program Management, Software Project..., Business Process..., Gap Analysis, Process Mapping, PMO, Requirements Analysis, Business Analysis, Business Process Design, PMP, Project Planning, Business Requirements, Cross-functional Team..., Mentoring, Vendor Management, PMBOK, Systems Analysis, Team Building, Six Sigma, RAD, Software Implementation, Business Intelligence, Enterprise Software, CRM, Agile Methodologies, Strategy, Software Development, Project Management, Analysis, Project Delivery, Business Process Mapping, Management, MS Project, Business Process..., Agile Project Management, Training, Software Documentation, Project Portfolio...
Education
Florida Institute of Technology 1979 — 1981
MBA
The University of Akron 1976 — 1978
The University of Akron 1970 — 1974
BA
CVS Caremark Corporation May 2011 - Present
IIBA February 2010 - June 2011
CVS/Caremark July 2006 - May 2011
Sony Electronics November 2000 - July 2006
Sony Electronics January 1998 - November 2000
Sony Electronics November 1996 - January 1998
Volz Environmental Services, Inc August 1988 - November 1996
Skills
Business Analysis, Requirements Gathering, Functional Design, Agile Methodologies, SDLC, Cross-functional Team..., Requirements Analysis, Business Process, Six Sigma, Management, Business Requirements, Software Project..., Program Management, Leadership, Analysis, ERP, User Acceptance Testing, Process Improvement, Project Management, Testing
Education
University of Pittsburgh 1984 — 1988
Bachelor of Science, Computer Science
Management Concepts May 2014 - Present
IIBA 2004 - Present
Management Concepts, Inc. February 2003 - Present
Management Concepts February 2003 - Present
Project Management Institute 2000 - Present
Management Concepts September 2010 - January 2012
Management Concepts February 2003 - August 2010
Communispond August 2002 - February 2003
Provant December 2000 - August 2002
Learn2.com March 2000 - December 2000
Skills
Program Management, Management Consulting, Coaching, Strategic Planning, Project Management, Leadership Development, Team Building, Instructional Design, Change Management, Organizational..., Training, Workshop Facilitation, Program Management..., Strategy, Business Strategy, Leadership, Account Management, Proposal Writing, Negotiation, Project Planning, Performance Management, Management, Business Development, Selling, Sales Operations, Enterprise Software, Training Delivery, Sales, Consulting, Analysis, Start-ups, Marketing, Solution Selling, Marketing Strategy, Competitive Analysis, Sales Management, Product Development, Contract Negotiation, Budgets, Direct Marketing, Project Portfolio..., Human Resources, Executive Management, Public Speaking, Cross-functional Team..., Business Process..., Executive Coaching, Maintaining Strong...
Education
San Diego Mesa College 1993 — 1998
English
UNC Chapel Hill 1981 — 1982
Art/Art Studies, General
Ringling College of Art and Design 1979 — 1980
Graphic Design
Art Institute of Atlanta 1977 — 1978
Graphic Design
T-Systems December 2012 - Present
T-Systems North America December 2000 - November 2012
T-Systems 2000 - Present
SE Michigan IIBA Chapter 2006 - 2011
International Institute of Business Analysis (IIBA) June 2008 - June 2010
Volkswagen of America 2000 - 2010
International Institute of Business Analysis (IIBA) 2006 - June 2008
IIBA 2005 - 2006
gedas 2000 - 2006
SIRCO Associates 1998 - 2001
Skills
Proposal Writing, Business Analysis, Technical Writing, Requirements Gathering, Requirements Analysis, Business Process, Business Requirements, Software Documentation, Business Process..., Visio, Leadership, Training, Technical Documentation, SDLC, Management, Program Management, IT Strategy, Integration, Vendor Management, Manuals, Requirements Management, Systems Analysis, Process Improvement, Software Project..., Business Intelligence, Quality Assurance, SharePoint
Education
Towson University 1973 — 1976
BS-ELED
ISO New England July 2011 - Present
IIBA Hartford, CT Chapter, Inc. June 2012 - Present
IIBA July 2008 - April 2012
Travelers December 2010 - May 2011
The Hartford April 2010 - December 2010
Hartford Technology Services Company May 2007 - March 2010
The Hartford September 2006 - May 2007
MassMutual Financial Group July 2005 - September 2006
GE Refurbishment Services April 2002 - April 2005
GE Commercial Finance October 2001 - April 2002
Education
Bay Path University 2003 — 2004
M.S.
Grove City College 1992 — 1996
B.S.
Westfield High School 1987 — 1992
TM Forum July 2015 - Present
Tech Mahindra July 2013 - Present
AT&T October 2013 - September 2015
IIBA January 2015 - 2015
BT Global Services June 2012 - July 2013
Tech Mahindra January 2010 - July 2012
Cvent India Pvt Ltd February 2007 - January 2010
Go..ip solutions Ltd. September 2005 - December 2006
Skills
IOT, M2M, SDN- NFV, Ethernet High Speed..., Customer Experience..., Digital Services, Six Sigma Techniques, SMART/Intelligent..., White Papers, Big Data Analytics, Business Process Design, Requirements Gathering, Business Process..., BPMN, Business Process Mapping, eTOM, SID, Agile Methodologies, ITIL, Business Process..., ARIS, Telecommunications, CRM, MPLS VPN, Business Process, Solution Architecture, User Acceptance Testing, Pre-sales, Service Delivery, Telecom BSS, Integration, Software Project..., Requirements Analysis, TOGAF, Siebel, Cloud Computing, Process Improvement, SDLC, Business Analysis, IP, TAM, Business Intelligence, Market Research, Scientific Research, Strategy, Consulting, Management, Vendor Management
Education
University of Rajasthan 2001 — 2005
B.E, Electronics and communication engineering
Alwar Public School 1998 — 2000
high school, PCM
St Anselm Sr.Sec. School ,Alwar 1992 — 1998
Secondary School, Basic
Carnival Cruise Lines February 2012 - Present
Carnival Cruise Lines July 2009 - February 2012
Carnival Cruise Lines March 2003 - July 2009
IIBA March 2007 - March 2009
Carnival Cruise Lines July 1997 - March 2003
Carnival Cruise Lines April 1995 - July 1997
Carnival Cruise Lines July 1993 - April 1995
Skills
Strategy, Business Analysis, Training, Visio, Quality Assurance, Project Management, Requirements Analysis, SDLC, Software Project..., Requirements Gathering, SQL, Sales, Team Leadership, Business Intelligence, Strategic Planning, Customer Service, IT Management, Management
Education
Florida International University 2010 — 2012
MBA
Florida International University - College of Business Administration 1994 — 1997
BBA, Management Information Systems
American Tower May 2014 - Present
IIBA June 2011 - Present
American Tower January 2011 - May 2014
Winter Wyman January 2011 - March 2011
Coventry Health Care September 2009 - January 2011
LeapFrog Systems April 2009 - September 2009
John Hancock Life Insurance Company (U.S.A.) April 2009 - September 2009
Collaborative Consulting September 2004 - February 2009
Sun Life Financial March 2008 - December 2008
Fidelity Investments, Internet Development, HR / Payroll Systems July 2005 - October 2007
Skills
Visio, Requirements Analysis, Business Analysis, Agile Methodologies, MS Project, Software Documentation, Project Management, Quality Assurance, Business Requirements, Leadership, Analysis, Management, Software Development, Six Sigma, Team Management, SDLC, Requirements Gathering, Workshop Facilitation, Business Process, Systems Analysis, Oracle Business Process..., Oracle Business...
Education
Boston University 2006 — 2006
Certificate, Applied Business Analysis
Northeastern University 1993 — 1998
Master of Science, Information Systems
University of Massachusetts Lowell
Bachelor of Arts, Music Education
Prudential Financial March 2014 - Present
Prudenital 2005 - Present
IIBA 2001 - Present
Education
Caldwell University 2003 — 2005
Yusen Logistics (Americas), Inc. March 2014 - Present
IIBA April 2012 - Present
Textura Corporation November 2012 - December 2013
Citi May 2012 - November 2012
Harris Bank December 2011 - April 2012
Hallmark Services Corporation July 2011 - December 2011
Riverside Publishing February 2011 - June 2011
Harris Bank January 2010 - March 2011
VW Credit, Inc. April 2008 - December 2009
Motorola July 2007 - April 2008
Skills
Business Analysis, Project Coordination, Data Analysis, Project Portfolio..., Visio, MS Office Suite, MS Project, Business Intelligence, Web Analytics, Acquisition Integration, Consultancy, Databases, Excel, Team Leadership, Analysis, Requirements Gathering, Business Process, Business Requirements, Software Documentation, Requirements Analysis, Agile Methodologies, Agile Project Management, Consultants, Data Warehousing, Integration, Management, Microsoft Excel, PMO, Microsoft Office, SharePoint, Software Project..., Strategy, SDLC, Vendor Management, Project Management, Testing, User Acceptance Testing, Project Planning, Business Process..., Analytics
Education
DePaul University 1996 — 1996
Barat College of DePaul University 1985 — 1989
BA, Business
WoodmenLife July 2015 - Present
Client Resources, Inc. June 2015 - July 2015
ProKarma March 2013 - June 2015
IIBA 2005 - 2014
Lincoln Financial Group June 2011 - December 2012
West Corporation May 2009 - March 2011
CSG Systems May 2007 - January 2009
Ancillary Care Management 2005 - 2007
Physicians Mutual September 2003 - August 2004
Mutual of Omaha 1997 - 2001
Skills
Process Improvement, SDLC, Agile Methodologies, Business Analysis, Program Management, Vendor Management, Visio, Requirements Gathering, Change Management, Business Process, Team Leadership, Software Project..., Strategic Planning, Data Analysis, Business Intelligence, Requirements Analysis, Business Process..., Integration, Software Documentation, PMP
Education
University of Nebraska-Lincoln 1973 — 1977
BA, Psychology
University of Nebraska-Lincoln
Bachelor's degree, Psychology
PNC Financial Services Group March 2008 - Present
IIBA 2008 - Present
SDLC Solutions 2007 - 2008
Federated Investors 1990 - 2007
Mellon Financial 1989 - 1990
AT&T September 1979 - February 1989
Skills
Business Analysis, Business Requirements, Process Improvement, Requirements Analysis, Requirements Gathering, SDLC, SQL, Visio
Education
Slippery Rock University of Pennsylvania 1975 — 1979
BS, Mathematics, Computer Science, Physics
HP Enterprise Services October 2009 - Present
IIBA May 2008 - Present
West Ottawa Soccer Club 2009 - 2013
Electronic Data Systems June 1997 - October 2009
Transcontinental May 2006 - December 2008
Canada Revenue Agency June 1990 - June 1997
Veterans Affairs Canada January 1988 - December 1988
Skills
Business Process, Requirements Gathering, Business Analysis, Requirements Analysis, Requirements Management, Business Requirements, UML, Business Process..., User Acceptance Testing, Software Project..., Analysis, Waterfall, Project Management, Business Case, Use Case Analysis, Enterprise Architecture, RUP, Gap Analysis, Data Modeling, Business Architecture, Business Process Design, Agile Methodologies, Solution Architecture, PMP, CMMI, Consulting, Rational Rose, Business Rules, Coaching, Business Analysis..., Quality Center, BPMN, SDLC, Agile Modeling, User Stories, Scrum, Photojournalism, Photography, Sparx Enterprise..., Workflow Analysis, Process Improvement, Business Process..., ALM, CBAP, IT Strategy, Integration, Travel Planning
Education
Memorial University of Newfoundland 1985 — 1990
Bachelor of Commerce (B.Com.)
Memorial University of Newfoundland 1985 — 1990
Bachelor of Commerce (B.Com.)
Protective Life 2012 - Present
University City School Dst April 2009 - April 2015
IIBA 2015 - 2015
IIBA 2015 - 2015
US Bank April 2007 - January 2012
POW 2012 - 2012
Citi July 2006 - March 2007
Citi October 2000 - July 2006
Citi September 1998 - October 2000
Citicorp Mortgage, Inc February 1995 - September 1998
Skills
DTS, SharePoint, Test Director, Lotus Notes, ClearQuest, Clarity, User Acceptance Testing, Access, Microsoft Office, Word, PowerPoint, Testing, Requirements Gathering, Waterfall, Business Requirements, Team Building, Windows, Analysis, Mentoring, Problem Solving, Customer Relations, Excel, SDLC, Process Improvement, Requirements Analysis, Documentation, Systems Analysis, Business Analysis, Outlook, Team Leadership, Planning, Visio, Customer Service, Typing, Data Entry, Software Documentation, Microsoft Word, Microsoft Excel
Education
Washington University in St. Louis 2012 — 2013
Non-Degree, Business Analysis Certification
Lindenwood University
Bachelor of Science (BS), Business Administration
IIBA November 2010 - Present
BCBSNC April 2006 - Present
IIBA - RTP Chapter May 2008 - February 2009
LetSail Group, LLC April 2000 - February 2006
OCR Services, Inc. April 1994 - June 2001
Aetna Life & Casualty July 1972 - April 1994
Skills
Business Analysis, Requirements Analysis, Business Process, Business Requirements, Documentation, Software Documentation, Requirements Gathering, Project Management, Quality Assurance, Business Process..., Project Planning, SDLC, Visio, Enterprise Software, SharePoint, Vendor Management, PMO, Strategy, Process Improvement, Business Intelligence
Education
Pfeiffer University 2009 — 2012
MHA, Health Administration
Saint Joseph College
BSBA, Business Management
Agrium March 2015 - Present
Agrium March 2014 - March 2015
Agrium January 2011 - March 2014
Quadrus Development March 2008 - December 2010
IIBA 2008 - July 2010
S.i. Systems June 2006 - March 2008
Skills
Project Planning, Project Implementation, Software Project..., Project Delivery, Business Analysis, Business Strategy, Business Intelligence, Process Improvement, Change Management, Organizational Change, Continuous Improvement, New Business Development, Project Facilitation, SharePoint, Integration, Project Management, Enterprise Software, Consulting
Education
Passed Level II of the CFA Program 2015 — 2015
Passed Level I of the CFA Program 2014 — 2014
The University of Lethbridge
Bachelor, Management
IIBA Pittsburgh Chapter May 2013 - Present
Robbins-Gioia, LLC November 2012 - Present
Doreen Evans Associates, Inc., an RG Company April 1993 - Present
IIBA January 2013 - August 2013
IIBA April 2007 - June 2009
US Steel 1985 - 1993
Skills
Business Analysis, Requirements Gathering, Requirements Management, Use Case Analysis, Requirements Analysis, Business Process, Business Process..., Process Improvement, Analysis, Data Modeling, Mentoring, Business Requirements, SDLC, Visio, Quality Assurance, Agile Project Management, Software Documentation, Systems Analysis, IT Strategy, Change Management, User Acceptance Testing, Resource Management, Business Architecture, Agile Methodologies, Vendor Management, Program Management, Business Intelligence, Business Process Design, Business Transformation, PMP, Software Project..., MS Project, Management, Project Management, CRM, Process Engineering, Business Process Mapping, Process Modeling, Enterprise Architecture, Project Planning, Testing, SharePoint, Functional..., Project Portfolio..., Software Implementation, Management Consulting, Gap Analysis
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1988 — 1990
MBA, Human Resources
Westminster College (PA) 1981 — 1985
BS, Computer Information Systems
Shady Side Academy 1977 — 1981
High School Diploma, College Prep
ACT August 2014 - Present
B2T Training February 2014 - Present
IIBA November 2013 - Present
Heartland Crop Insurance, Inc. February 2014 - August 2014
GuideOne Insurance August 2013 - February 2014
IIBA February 2013 - November 2013
Wells Fargo Home Mortgage February 2012 - August 2013
Central Iowa Chapter of IIBA January 2009 - March 2013
Guide One February 2011 - February 2012
Farmer's Mutual Hail May 2009 - January 2011
Skills
Gap Analysis, Business Requirements, Business Process, Process Improvement, Software Documentation, Project Facilitation, Business Relationship..., Strategic Leadership, Team Leadership, Use Case Analysis, Project Management, Organizational..., Leadership, Analysis, Business Analysis, SDLC, Requirements Analysis, Business Process..., Systems Analysis, CRM, Cross-functional Team..., Requirements Gathering, SharePoint, Training, Visio
Education
Greater Des Moines Leadership Institute 2010 — 2011
Community Leadership
Drake University 2002 — 2004
MBA, IT
Grand View College 1988 — 1992
BA, Accounting
IIBA April 2015 - Present
Clarus Technical Consulting February 2010 - Present
Education
Trent University
BSc, Computer Studies
IIBA February 2014 - Present
First Niagara Bank March 1993 - Present
M&T Bank October 1991 - March 1993
Goldome Bank 1987 - 1991
Skills
SDLC, Risk Management, Business Analysis, Business Requirements, Commercial Banking, Visio, Requirements Analysis, Data Warehousing, Loans, Requirements Gathering, Commercial Lending, Analysis, SQL, Banking, Business Process, Business Intelligence, IT Strategy, Mortgage Lending, Consumer Lending, Process Improvement, Business Process..., Treasury Management, Crystal Reports, Systems Analysis, Functional Requirements, Information Technology, Informatica, Report Writing, Team Leadership, Teamwork, Integration, Gap Analysis, CRM, ETL, Payments, Data Conversion, Testing, PMO, Retail Banking, Vendor Management, Cash Management, User Acceptance Testing, Project Portfolio..., Portfolio Management, Enterprise Architecture, PMP, Disaster Recovery, Credit, Mortgage Banking, IT Management
Education
Canisius College 1980 — 1982
Bachelor of Science (BS), Finance
State University of New York at Buffalo 1979 — 1980
Finance
Command Decisions Systems and Solutions (CDS2) September 2014 - Present
Swiss Re March 2014 - July 2014
Nationwide Insurance October 2013 - January 2014
IIBA August 2012 - October 2013
Architecture and Integration Management Division January 2009 - September 2013
Salt River Project August 2007 - October 2008
Nestle Purina June 2006 - October 2006
Northrop Grumman June 2004 - February 2006
US Bank March 2004 - June 2004
Patterson Dental December 2003 - January 2004
Skills
Integration, Visio, Systems Analysis, Business Intelligence, Requirements Analysis, Agile Methodologies, UML, Software Documentation, Business Analysis, Business Process, Project Planning, SDLC, Databases, Requirements Gathering, DoD, SQL, MS Project, Microsoft SQL Server
Education
University of Kansas 1976 — 1979
BA, Mathematics
Shawnee Mission East High School
Department of Veterans Affairs, Office of Health Information March 2009 - June 2010
Department of Veterans Affairs, Central Business Office & Health Administration Center April 2002 - March 2009
IIBA January 2008 - September 2008
Department of Veterans Affairs, Veterans Health Administration, Health Administration Center July 1997 - April 2002
Air National Guard 1997 - 2002
State of Montana 1991 - 1997
Air National Guard 1991 - 1997
Army National Guard 1990 - 1991
US Air Force Reserve 1988 - 1990
United States Air Force 1977 - 1983
Education
University of Denver 2009 — 2013
Master's Degree
University of Denver 2007 — 2010
BA
IIBA January 2015 - Present
Union Pacific Railroad June 2013 - Present
First Data Corporation March 2012 - May 2013
TD Ameritrade 2010 - April 2012
Lincoln Financial Group April 2008 - August 2010
EnTrust Settlements November 2007 - April 2008
Lincoln Financial Group July 2007 - November 2007
Lincoln Financial Group April 2002 - July 2007
Mutual of Omaha March 1999 - April 2002
Mutual of Omaha April 1997 - February 1999
Skills
Requirements Analysis, Business Analysis, SDLC, Visio, Project Management, Cross-functional Team..., Vendor Management, Project Portfolio..., SharePoint, Testing, Requirements Gathering, Systems Analysis, Agile Methodologies, Program Management, Business Requirements, Waterfall, PMO, Analysis, MS Project, Management, Training, Six Sigma, Project Planning, Process Improvement, Software Documentation, PMP, Software Project..., Business Process..., IDEF0, IDEF, Business Process, Quality Center, User Acceptance Testing, Resource Management, Integration, Risk Management, Agile Project Management, Business Intelligence, IT Management, Test Planning, Project Delivery, Access, Software Development, Release Management, Disaster Recovery, Clarity, Data Modeling, SQL, Portfolio Management, Scrum
Education
Bellevue University 1991 — 1995
BA, Business, Accounting, Communications
Daniel J. Gross High School 1987 — 1991
University of Nebraska at Omaha
Masters, Communications/ Public Relations
University of Nebraska at Omaha
Master's Degree
Ontario Government June 2010 - Present
IIBA August 2011 - May 2014
Ministry of Education of Ontario May 2007 - June 2010
Landlord and Tenant Board of the Government of Ontario May 1999 - May 2007
Skills
MS Project, .NET, COBOL, Visual Basic, Siebel, PMP, Microsoft Office, Business Intelligence, Business Analysis, Requirements Analysis, PowerDesigner, Agile Methodologies
Education
TD Leadership Program 2013 — 2013
University of Toronto 2002 — 2006
Master's degree, Information Technology
Rotman School of Management 2004 — 2005
Master's degree, Information Technology
Schulich School of Business 2003 — 2004
Master's degree, Information Technology
Lakehead University 2001 — 2002
BSC, Computer Science
Centennial College 1999 — 2001
Associate's degree, Computer Programmer/Analyst
Met Life October 2011 - Present
IIBA 2008 - 2015
Wall Street Technology Association (WSTA) 2008 - 2015
Wall Street Technology Association (WSTA) 2008 - 2015
Wall Street Technology Association (WSTA) 2008 - 2015
Rotary Club of Wall Street 2011 - 2012
Bank of New York Mellon October 1989 - October 2011
United Technologies June 1990 - October 1993
Skills
Vendor Management, Equities, Portfolio Management, Risk Management, IT Strategy, Disaster Recovery, Financial Services, Banking, SDLC, Project Management, Business Analysis, Project Portfolio..., Program Management, SaaS, Asset Managment, PMO, Analysis, Outsourcing
Education
Stevens Institute of Technology 2011 — 2014
Ph.D, Technology Management
S.U.N.Y. Stonybrook
Certificate, Project Management
Stevens Institute of Technology
M.I.S., Information Systems
Stevens Institute of Technology
Certificate, IT for Financial Services
New York University
Certificate, Advanced Information Technologies
Hofstra University
M.S.C.S., Computer Science
LIU Post
M.B.A., Finance
Hofstra University
B.S.C.S., Computer Science
Stevens Institute of Technology
B.S.E.E., Electrical Engineering
IIBA 2013 - Present
Salt River Project (SRP) August 2011 - Present
Salt River Project July 2010 - October 2011
Salt River Project October 1999 - July 2010
Salt River Project 1994 - 1999
PPL Corporation 1992 - 1994
Indiana Utility Regulatory Commission 1987 - 1992
IBM 1982 - 1986
Skills
Process Improvement, Maximo, Business Process, Business Process..., Energy, Electric Power, Smart Grid, Cross-functional Team..., Business Analysis, Project Management, Program Management, Process Engineering, Visio, PMP, PMO, MS Project, Engineering
Education
Georgia Institute of Technology 1981 — 1986
BS, Industrial Engineering
Georgia Tech
Bachelor's degree, Industrial Engineering
IIBA June 2015 - Present
Wipro July 2014 - March 2015
Wipro June 2011 - August 2013
Wipro June 2010 - May 2011
Wipro August 2005 - May 2010
Skills
Requirements Analysis, Oracle, Unix, SDLC, PL/SQL, VB.NET, Web Development, C#, Functional..., Agile Methodologies, SQL, Software Project..., XML, Microsoft SQL Server, Software Development
Education
M.S. Ramaiah Institute Of Technology 2001 — 2005
Bachelor's Degree, Computer Science
M.S. Ramaiah Institute Of Technology 2001 — 2005
Bachelor's degree, Computer Science