Hallmark Services Corporation
Address: 1000 E Warrenville Rd #400, Naperville, IL 60563 Phone: (630) 328-4400: : : Website: Category: : : Hours: Place name: : Category: Insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Add website Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (1)
Hallmark Services Corporation List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Hallmark Services Corporation. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Hallmark Services Corporation Employees
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2013 - Present
Hallmark Services Corporation January 2012 - May 2013
Portillo's Restaurant Group November 2011 - January 2012
Ralcorp Frozen Bakery Products October 2001 - January 2010
Marriott International November 1999 - October 2001
Marriott International September 1996 - November 1999
Marriott International December 1994 - September 1996
Marriott International January 1992 - August 1996
Marriott International January 1992 - December 1994
Macy's January 1988 - January 1991
Skills
Customer Service, Excel, PowerPoint, Word, Billing, Hospitality, Hospitality Management, Accounts Receivable, Call Center, Sales, Retail, Management, Training, Customer Satisfaction, Process Improvement, Auditing, Call Centers, Invoicing, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Payroll, Team Building, Team Leadership, Teamwork, Time Management
Education
Benedictine University 2014 — 2016
Master's degree, Business Administration and Management, General
Benedictine University 2008 — 2010
Bachelor of Business Administration, Marketing; Operations Management, Strategic Marketing, and Organizational Behavior
City College of San Francisco 1989 — 1991
Associate in Science, Hospitality Management
One North Interactive May 2015 - Present
One North Interactive August 2012 - May 2015
Hubbard One April 2011 - August 2012
Redbox September 2010 - April 2011
Geneca July 2006 - April 2011
Hallmark Services Corporation 2008 - October 2009
CISION (formerly Bacon's Information) 2006 - 2008
Cision, US 2006 - 2008
Ontario Systems February 2005 - June 2006
Skills
Software Development, .NET, ASP.NET MVC, Agile Methodologies, C#, SDLC, T-SQL, WCF, Web Applications, Microsoft SQL Server, Web Services, ASP.NET, Visual Studio, JavaScript, Requirements Gathering, XML, SQL, jQuery, Management, IIS, AJAX, Backbone.js, Requirements Analysis, Scrum, CSS3, Sitecore, HTML5, Pre-Sales Technical..., Technical Leadership
Education
DePauw University 2000 — 2004
Bachelor’s Degree
Optum Biometrics November 2011 - Present
Hallmark Services Corporation March 1993 - April 2011
HCSC 1993 - 2011
Skills
Call Centers, Team Building, Lotus Notes, SDLC, Process Improvement, Teamwork, Call Center, Insurance, Vendor Management, Training, Customer Service, Business Analysis, Leadership, Access, Health Insurance
Education
Northwood University 2009 — 2010
Bachelor of Business Administration Candidate, Business Management
Harper College
Legal Technology Certificate, Paralegal
Kehoe Designs October 2013 - Present
Unilock January 2007 - October 2013
Hallmark Services Corporation March 2005 - December 2006
Nike October 2001 - February 2005
Skills
Social Media Marketing, Retail, Account Management, Event Management, Brand Development, Advertising, Email Marketing, Trade Shows, Web Maintenance, Adobe Photoshop, Adobe InDesign, Marketing Communications, SEO
Education
Illinois Institute of Art 2001 — 2004
Bachelor of Arts (BA), Marketing/Marketing Management, General
Combined Insurance United States April 2015 - Present
Guarantee Trust Life Insurance January 2014 - April 2015
Guarantee Trust Life Insurance September 2012 - January 2014
Hallmark Services Corporation March 2012 - September 2012
Hallmark Services Corporation May 2010 - March 2012
Kantar Operations November 2006 - December 2009
CNA Insurance May 2003 - November 2006
CNA Insurance October 2000 - May 2003
CNA Insurance April 1998 - October 2000
Liberty Mutual Insurance June 1985 - April 1998
Skills
Leadership, Expense Management, Operational Improvement, Vendor Management, Process Improvement, Change Management, Business Process..., Project Management, Program Management, ITIL, Management, Cross-functional Team..., Strategic Planning, Team Building, Quality Management, Call Centers, Governance, Training, Project Planning, Coaching, Telecommunications, Continuous Improvement, Operational Excellence, Operations Management, Outsourcing, Risk Management, SDLC, Project Portfolio..., IT Management, PMP, PMO, Information Technology, IT Strategy, Business Analysis
Education
Loyola University of Chicago - Graduate School of Business
MBA, Operations Management
Binghamton University - School of Management 1979 — 1983
BS, Management
Infor August 2015 - Present
Infor March 2014 - July 2015
American Exteriors LLC. July 2012 - March 2014
DeKalb University Development Corporation May 2008 - January 2012
Northern Illinois University College September 2008 - December 2008
Huskie Telefund September 2007 - May 2008
DuPage National Bank June 2007 - August 2007
Hallmark Services Corporation August 2005 - August 2006
Target September 2002 - September 2005
Skills
Customer Service, Microsoft Office, Inventory Management, Word, PowerPoint, Management, Training, Hiring Employees, Public Speaking, Project Planning, Organization, Delegation, Evaluations, Stress Management, Works well in a team, Time Management, Budgets, Problem Solving, Data Processing, Follow Directions, Typing, Contacting, Persuasion, Reason, Writing, Listening to Music, Keen Listener, Reading, English grammar, English-Spanish, Work Well Independently, Interviews, Research, Analyze Problems, Guiding, Coordination, Microsoft Word, Leadership, Access
Education
Northern Illinois University - College of Business 2006 — 2009
Bachelor, Business Administration
College of DuPage 1999 — 2005
Associate of Fine Arts, Music
West Chicago High School 1995 — 1999
Resources Global Professionals August 2005 - Present
Hallmark Services Corporation August 2003 - July 2005
Metavante / Cardpro Services April 2001 - May 2003
Skills
Sourcing, Account Management, Interviewing, Applicant Tracking..., Onboarding, Full-cycle Recruiting, Recruitment/Retention, Customer Satisfaction, Behavioral Interviewing, Interviews, Change Management, Management, Talent Acquisition, Technical Recruiting, Recruiting, Vendor Management, Process Improvement, Strategic Sourcing, SDLC, Management Consulting
Education
College of DuPage 1981 — 1982
General
CME Group December 2013 - Present
Infinite Minds Consulting LLC January 2007 - Present
CME Group March 2013 - December 2013
Hallmark Services Corporation October 2012 - February 2013
CME Group 2013 - 2013
Analyst International Contracted to Navistar September 2010 - October 2012
Constellation Energy July 2010 - September 2010
Waste Management, Inc. January 2010 - July 2010
Pfizer July 2007 - December 2009
Hitachi Data Systems January 2006 - March 2007
Skills
Requirements Analysis, SDLC, Business Process, Business Analysis, Visio, Business Intelligence, Integration, Business Requirements, Master Data Management, Requirements Gathering, IT Strategy, Management, Business Process Design, Enterprise Architecture, Agile Methodologies, Data Modeling, Software Documentation, User Acceptance Testing, Process Improvement, Systems Analysis, Project Management, CRM, Testing, Enterprise Software, Data Warehousing, Data Integration, ETL, Cross-functional Team..., PMO, Process Modeling, Project Coordination, Business Process..., Quality Assurance, Process Analysis, UML, Analysis, Databases, Change Management, Software Project..., Scrum, Project Delivery, Process Engineering, Data Analysis, Strategy, Kanban, Lean Six Sigma
Education
Northwestern University 2015 — 2018
Master’s Degree, Predictive Analytics
North Central College 2000 — 2001
Master of Science, Information Systems
North Central College 1999 — 2000
Masters, MBA
University of South Florida 1991 — 1994
Bachelor, Information Systems
University of North Carolina at Charlotte
Master’s Degree, Predictive Analytics
Bartow High School
Centene Corporation - IlliniCare May 2014 - Present
Individual Advocacy Group 2011 - 2014
Chiro One Wellness Centers 2012 - 2012
Medix Staffing Solutions 2009 - 2012
Hallmark Services Corporation 2000 - March 2009
Skills
Case Managment, Microsoft Office, Team Building, Strategic Planning, Coaching, Nonprofits, Event Planning, Administration, Customer Service, Case Management, Data Entry, Training, Research, Leadership Development, Social Networking, Leadership
Education
Loyola University of Chicago
Bachelor of Arts (B.A.), Political Science and Government
Rasmussen College-Illinois 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Paralegal
John Marshall Harlan
Exusia, Inc. January 2014 - Present
Forthill Analytics May 2012 - Present
Health Alliance Plan October 2012 - February 2014
SunCoke Energy April 2012 - October 2012
IBM Global Business Services July 2010 - May 2012
Hallmark Services Corporation February 2010 - June 2010
Baxter July 2009 - February 2010
HP March 2007 - July 2009
Knightsbridge Solutions October 2005 - March 2007
Wachovia June 2004 - October 2005
Skills
Informatica, Cognos, DB2, Technical Leadership, Data Modeling, Oracle, Data Warehousing, Business Intelligence, Data Integration, Unix, ETL, Databases, Analytics, Performance Tuning, Business Process, Business Analysis, Architectures, OLAP, Architecture
Education
Texas A&M University-Commerce 2000 — 2002
Masters
Manipal Institute of Technology 1994 — 1998
Bachelors in Engineering
kCura April 2015 - Present
kCura May 2014 - April 2015
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2013 - May 2014
Hallmark Services Corporation November 2010 - December 2012
California State University, East Bay November 2008 - June 2010
Skills
LoadRunner, Performance Testing, Quality Center, Test Planning, Web Services, Microsoft SQL Server, SQL, Performance Tuning, IIS, Software Quality..., Databases, Agile Methodologies, Perfmon, Requirements Analysis, SDLC, SOA, QTP, SQL Tuning, Dynatrace, Selenium, Test Strategy, Linux, SiteScope, AJAX, SSMS Activity Monitor, Scalability Testing, SQL Server monitoring, Foglight SQL Server PA..., Websphere, SharePoint, JDBC, JUnit, Java Enterprise Edition, Weblogic, HP Performance Center, Mercurial, Robot Framework, Quality Assurance, ElasticSearch, HP Quality Center, Perl
Education
California State University-Hayward 2008 — 2010
Master of Science (M.S.), Computer Systems Networking and Telecommunications
High school
Nagpur University
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
Lady Janes September 2012 - April 2015
Carol Stream Park District April 2012 - July 2013
Lexington of lombard September 2008 - March 2009
Hallmark Services Corporation June 2007 - September 2007
Skills
Customer Service, Hair Cutting, Cosmetology, Microsoft Office, Microsoft Word, PowerPoint, Hair Care, Social Networking, Dance, Salons, Event Management, Photo Shoots, Photoshop, Marketing, Beauty Industry, Waxing, Bridal Showers, Styling, Cosmetics, Sales, Team Building, Skin Care
Education
College of DuPage 2009 — 2015
Photography, Business management
Tricoci University of Beauty Culture-Glendale Heights 2011 — 2012
Cosmetology license, Cosmetology/Cosmetologist, General
Glenbard North 2006 — 2008
Photography, 12
MultiPlan September 2008 - Present
Dental Network of America July 2006 - September 2008
Hallmark Services Corporation December 2001 - July 2004
Skills
Managed Care, Healthcare, Account Management, Healthcare Industry, Hospitals, HIPAA, Customer Service, Health Insurance, Sales Operations, Sales, Process Improvement, Medical Billing, Insurance, Healthcare Information..., Medical Terminology, Employee Benefits, Provider Relations, Healthcare Management, Team Building, PPO, Data Analysis, CPT, Call Centers, Training, Outlook, Network Development, HMO, Credentialing, Medical Coding, Cross-functional Team..., Physicians, Medical Records, Physician Relations, Health Policy, Coaching, Utilization Management, ICD-9, Microsoft Excel, Practice Management
Education
DeVry University 2006 — 2009
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management, A
Robert Morris College 2003 — 2005
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant, A
DLS Internet Services May 2015 - Present
Freelance January 2000 - Present
Hallmark Services Corporation May 2012 - May 2013
It's Our Little Secret June 2010 - February 2013
Baxter Healthcare January 2010 - December 2012
Writing Assistance, Inc January 2006 - August 2011
WriteData Services, LLC October 2009 - June 2011
Habitat for Humanity of McHenry County September 2009 - February 2010
NCR Corporation October 1999 - May 2009
LifeTime Captial, Inc 1997 - 1998
Skills
Marketing Communications, Copywriting, Web Design, Collateral Materials..., Designing Marketing..., Executive Coaching, Presentations, Project Coordination, SEO copywriting, Data Analysis, Analytics, Marketing..., Strategic Communications, Newsletters, Public Relations, Marketing, Licensed Accident and..., SEO, Leadership, Internal Communications, Program Management, Editing, Project Management, Fundraising, Strategic Planning, Nonprofits, Interviews, Management, Coaching, Business Strategy, Creative Writing, Community Outreach, Corporate Communications, Vendor Management, Content Management, Speech Writing, Creative Direction, Social Media, Social Networking, Technical Writing, Content Development, Web Content Management, Integrated Marketing, Email Marketing, Social Media Marketing
Education
Urbana University 2005 — 2007
Business Admin & Management, Marketing, Communications, Business Law
Sinclair Community College 2004 — 2005
Certificate, Leadership Development
Northern Michigan University 1994 — 1995
BS, PreMed: Laboratory Technology
University of Central Florida 1992 — 1994
Political Science and Government
Hong Kong International School 1990 — 1991
HS Diploma, Programming, Art & Design
R.R.Donnelley 2014 - Present
Hallmark Services Corporation 2012 - 2013
Encompass 1 March 2010 - March 2012
Motorola Solutions February 1984 - March 2011
Skills
Talent Management, Employee Relations, Human Resources, Talent Acquisition, Recruiting, Performance Management, Onboarding, HRIS, Employee Benefits, Organizational..., Technical Recruiting, Training, Sourcing, Training and development, Employee Engagement, Management, Project Management, Workforce Planning, Succession Planning
Education
AIU 2010 — 2012
Master's degree, Human Resources Management/Personnel Administration, General
American InterContinental University 2009 — 2011
BBA, Marketing, 3.48
Joliet Junior College 2007 — 2009
Certificate, Human Resource
Peoples Gas September 2011 - Present
Combined Insurance November 2010 - June 2011
Hallmark Services Corporation October 2009 - May 2010
Cox Communications April 2007 - October 2009
Skills
Accounting, Call Center, Customer Service, Customer Satisfaction, Databases, Invoicing, Microsoft Office, Outlook, Policy, Process Improvement, Software Documentation, VoIP, Training
Education
College of DuPage 2011 — 2012
Northern Illinois University 2004 — 2006
Compass Mortgage April 2014 - Present
Dovenmuehle Mortgage October 2012 - April 2014
Hallmark Services Corporation August 2011 - October 2012
Chili's May 2011 - April 2012
Monmouth College August 2010 - May 2011
RQA, Inc. May 2010 - January 2011
Monmouth College January 2009 - January 2011
Skills
Leadership, Microsoft Excel, Program Management, Auditing, Microsoft Office, Microsoft Word, Customer Service, Banking, Public Speaking, PowerPoint, Team Building, Time Management, Staff Development
Education
Concordia University Chicago 2013 — 2015
Master of Business Administration (MBA)
Monmouth College 2007 — 2011
Bachelor of Arts, Mathematics, Business Administration, Economics
Indiana State Police November 2014 - Present
Indiana State Police - IDACS March 2011 - November 2014
Indiana State Police - Data Center December 2009 - March 2011
Lifetouch Portrait Studios October 2008 - December 2009
Hallmark Services Corporation 2006 - 2007
Skills
Training, Technical Training, Customer Service, Leadership, Technical Support, Police, Public Safety, NCIC, System Testing, Background Checks, Business Analysis, Report Writing, Communication Skills, Proposal Writing, Policy, Telecommunications, Troubleshooting, PowerPoint, Data Center, Software Documentation, Business Process, Process Improvement, Requirements Analysis, Requirements Gathering, Strategic Planning, Management, Team Leadership, Strategy, Software Development, Vendor Management, Law Enforcement, Criminal Justice
Education
Ball State University 1999 — 2005
Philosophy - Logical Theory
International Business College-Indianapolis 1996 — 1997
Associate Certificate, Graphic Design
Common Sense Solutions December 2013 - Present
DuPage Pads July 2013 - October 2013
Hallmark Services Corporation August 2012 - July 2013
Gallagher Benefit Services - Naperville March 2012 - August 2012
Human Resource Management Systems, LLC July 2006 - March 2012
Abercrombie & Kent May 1988 - July 2006
Skills
Accounting, Financial Reporting, Strategic Planning, Accounts Payable, Payroll, Monthly Close, Managerial Finance, Accruals, Budget Process, Peachtree, QuickBooks, Microsoft Excel, Microsoft Word, Microsoft Office
Education
Illinois State University 1975 — 1979
Bachelor of Science (B.S.), Accounting and Business/Management
Advocate Health Care June 2006 - Present
Expeditors International August 2012 - February 2013
Dental Network of America June 2012 - July 2012
Hallmark Services Corporation January 2012 - April 2012
Midwest Medical Records Association, Inc. January 2010 - November 2011
Bookslut.com April 2009 - April 2009
Other Voices September 2005 - April 2006
Woods & Associates 2002 - 2006
Skills
Data Entry, Microsoft Office, Typing, Microsoft Word, Microsoft Excel, Customer Service, Fax, Paging, Answering Phones, Email, Lotus Notes, Creative Writing, Editing, Telephone Skills, PowerPoint, Event Planning, Facebook, Social Media, Public Speaking, Social Networking, Copy Editing, Research, Blogging
Education
Columbia College Chicago 2003 — 2007
Bachelor of Arts, Fiction Writing
Crete-Monee High School 2000 — 2003
Blue Cross Blue Shield of Michigan 2012 - Present
Hallmark Services Corporation April 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2007 - December 2010
Blue Cross Blue Shield of Michigan July 1985 - October 2007
Skills
Health Insurance, Excellent Communication..., Process Development, Trend Analysis, Producer License for...
Education
Lansing Community College 1983 — 1988
Waverly High School
Accenture November 2014 - Present
Innovation Instincts, Inc April 2012 - Present
FindMyBeer.com December 2011 - Present
GGK Tech April 2014 - November 2014
Clarity Solution Group April 2012 - April 2014
uberloop September 2011 - October 2012
Hope Lutheran Church August 2008 - August 2012
FTD April 2011 - April 2012
Geneca May 2008 - April 2012
Hallmark Services Corporation September 2008 - April 2011
Skills
Ruby on Rails, jQuery, Java, Amazon Web Services..., Lean Startup, PhoneGap, MySQL, Spring, Hibernate, Grails, JavaScript, Project Management, HTML 5, SQL, Microsoft SQL Server, .NET, C#, JRuby, Agile Methodologies, Subversion, Web Services, SOA, Databases, Enterprise Architecture, Web Applications, Oracle, Maven, Requirements Analysis, JBoss Application Server, jQuery Mobile, Ant, Ruby, JSP, Software Engineering, Tomcat, Linux, UML, DB2, Agile Project Management, Integration, PHP, PostgreSQL, Software Development, Struts, Scrum, REST, Java Enterprise Edition, Enterprise Software, CRM, SDLC
Education
Northern Illinois University 2007 — 2011
Master of Business Administration (M.B.A.)
Augustana College 2000 — 2004
B.A., Computer Science, Physics
Cars.com August 2015 - Present
MetLife August 2013 - April 2014
Leaders in Operations Management in the Greater Chicago Area July 2012 - July 2013
Hallmark Services Corporation August 2006 - June 2012
UnitedHealthcare January 2003 - March 2006
UnitedHealthcare January 2000 - January 2003
UnitedHealthcare January 1998 - January 2000
UnitedHealthcare January 1995 - January 1997
Skills
Leadership, Change Management, Program Management, Project Management, Insurance, Cross-functional Team..., Risk Management, Operations Management, Team Leadership, Contract Negotiation, Mergers & Acquisitions, Business Process..., Coaching, Health Insurance, Operational Excellence, Leadership Development, Articulate Communicator, Collaborative Problem..., Multi-Site Operations, Customer Experience, Employee Relations, Call Center, Critical Thinking, Individual Health..., Business Performance..., Vendor Relationships, Challenge Driven, Business Process..., Transaction Processing, Strategy Execution, Organizational alignment, Business Readiness, Full project lifecycle..., Multi-Unit Operations..., Passionate about work, Energetic Leader, Offshore Outsourcing, Mergers and Acquistion..., Goal-driven leader, Exceptionally well..., Medical Underwriting, Claims Management, Highly detail oriented, Virtual Teams, Culture Change, Operational Execution, Process Engineering, Multi Tasking
Education
North Central College
Bachelor of Arts (BA), Business Administration and Management, General
Benedictine University
Business Administration and Management, General
Chicago Deming Association-Six Sigma Masters Program 2013 — 2013
Green Belt, Six Sigma Green Belt Training
Colorado Technical University September 2010 - January 2012
Hallmark Services Corporation March 2002 - March 2010
Club Colors 2000 - 2002
JP Morgan Chase 1994 - 2000
State Farm Insurance Agency 1988 - 1994
The Kitchen Collection 1987 - 1988
Bloomin Tees 1984 - 1986
United Airlines 1970 - 1972
Skills
Building Customer...
Education
Judson University 1993 — 1996
BA, Business Management
Christopher Newport University 1966 — 1969
AA, English Literature
New Shrewsbury High School
HCSC September 2014 - Present
Hcsc 2012 - September 2014
United Online November 2011 - April 2014
Hallmark Services Corporation 2012 - 2012
FTD/United Online April April 2010 - December 2011
Fiserv/Checkfree June 2007 - April 2010
Fiserv/Checkfree June 2007 - April 2010
CheckFree 2007 - 2010
Brunswick Zone July 2004 - June 2007
Brunswick Corporation December 2001 - June 2007
Skills
Access, Account Management, Analysis, Banking, Business Analysis, Business Development, CRM, Call Center, Call Centers, Change Management, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Data Analysis, Invoicing, Leadership, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Networking, Operations Management, Outlook, Payments, PeopleSoft, Performance Management, Process Improvement, Product Management, Program Management, Project Management, Quality Assurance, QuickBooks, Sales, Software Documentation, Strategic Planning, Team Building, Team Leadership, Technical Support, Time Management, Training, Troubleshooting, Vendor Management, Windows
Education
Columbia College Chicago 2002 — 2006
BA, Marketing, Management
Columbia College Chicago 2002 — 2006
Bachelor of Arts, Arts, Entertainment and Media Management; Music Business Concentration
Columbia College Chicago 2002 — 2006
of Interest, Strategic Management Applied Marketing
Kent County Parks Department May 2010 - Present
Hallmark Services Corporation July 2010 - May 2012
Harold Visser Property Improvement Services June 2006 - June 2010
Trinity Christian College August 2009 - May 2010
Trinity Christian College August 2008 - May 2010
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Mail Merge, Lotus Notes, Microsoft Exchange, Internet, Typing, Public Speaking, QuickBooks, Access
Education
Trinity Christian College 2006 — 2010
Bachelor of Science (BS), Business Management
College of DuPage 2007 — 2008
Associate of Arts (A.A.), General Ed.
Credit Union 1 January 2013 - Present
Hallmark Services Corporation June 2011 - July 2012
The Home Depot March 2010 - July 2011
Skills
Telephone Skills, Banking, Data Entry, Microsoft Office
Education
College of DuPage 2011 — 2013
Associate of Arts (A.A.), General Studies
REMPREX, LLC January 2015 - Present
REMPREX, LLC March 2013 - January 2014
REMPREX, LLC September 2012 - March 2013
REMPREX, LLC June 2010 - September 2012
Hallmark Services Corporation 2009 - 2010
Skills
Transportation, Customer Service, Logistics, Microsoft Office, Microsoft Excel, Operations Management, Strategic Planning, Project Management, Negotiation, Microsoft Word, Team Building, Process Improvement, Freight, New Business Development, Budgets, Management, Customer Satisfaction, Transportation..., Training, Shipping, Account Management, Sales, Inventory Management
Education
College of DuPage 2007 — 2009
General Studies
Hallmark Services Corporation 2012 - 2013
Bridgewater Associates July 2011 - September 2012
WellPoint August 2009 - December 2010
LionsClubs Intl. 2007 - 2009
Health Care Service Corporation January 2005 - June 2007
Electronic Knowledge Interchange June 2004 - December 2004
Health Care Service Corporation April 2003 - May 2004
Citadel Investment Group September 2001 - February 2003
Skills
T-SQL, Databases, SQL Server, Database Design, Performance Tuning, Troubleshooting, Database Administration, Sybase, Data Modeling, Data Warehousing, SQL, Database Development, Disaster Recovery, Unix, Microsoft SQL Server, Data Migration, Requirements Gathering, Perl, ETL, SSIS, Testing, SQL Tuning, Systems Analysis, System Administration, Software Project..., Access, Requirements Analysis, Oracle, Business Intelligence, Program Management, Software Development, SharePoint, PL/SQL, Business Analysis, Integration, Enterprise Architecture, MySQL, SDLC, SSRS, Visio, Crystal Reports, Enterprise Software, Architecture, DB2, Agile Methodologies, Data Integration, Security, Erwin, Visual Basic, SOA
Education
Otis College of Art and Design 1981 — 1985
BFA, Fine Art
Parsons School of Design 1981 — 1985
BFA, Fine Art
ComEd March 2013 - Present
Hallmark Services Corporation February 2012 - July 2013
AT&T June 2010 - March 2011
IBT Solutions December 2008 - January 2009
Scott County Democratic Party May 2008 - August 2008
Augustana College May 2007 - June 2008
Skills
Public Speaking, Public Relations, Customer Service..., Customer Service..., Customer Service, Process Improvement, Business Process..., Business Intelligence, Business Analysis, Sales Management, Sales Operations, Sales Process, Computer Hardware, Computer Hardware..., Hardware Diagnostics, Active Directory, Windows, Mac OS X, Linux, Microsoft Office, Troubleshooting, Help Desk Support
Education
Augustana College 2005 — 2010
B.A., Political Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2008 - June 2014
Hallmark Services Corporation 2004 - 2008
Skills
Underwriting, Risk Management, Health Insurance
Education
Illinois State University 1998 — 2001
American Library Association September 2013 - Present
Batavia Public Library February 2011 - September 2013
Hallmark Services Corporation October 2008 - April 2009
BLOCKBUSTER VIDEO, INC November 2007 - October 2008
CRPC TOWER BOOKSTORE December 2004 - December 2005
MEDIA AND BOOK SERVICES February 2001 - September 2003
Skills
PowerPoint, Word, Excel, Access, Outlook, XP, Online Services, Books, Customer Service, Microsoft Office, Databases, Research, Vendor Relations, Problem Solving, Facebook, Writing, Social Media, Social Networking, Windows, Blogging, HTML, Supervisory Skills, Wordpress, Cataloging, Microsoft Word, Microsoft Excel, History, Editing, Public Libraries, Teaching, Information Literacy, Library Management, Library Instruction, Community Outreach
Education
Dominican University 2007 — 2010
Master of Library and Information Science
Florida Atlantic University 2000 — 2004
Master of Arts, History
Sarah Lawrence College 1993 — 1996
Bachelor of Arts, Psychology and History
CVS Caremark Corporation April 2014 - Present
CVS Caremark Corporation April 2013 - April 2014
Medix Staffing Solutions February 2013 - April 2013
TEKsystems June 2012 - November 2012
Tek Systems August 2011 - June 2012
Tek Systems August 2010 - July 2011
Hallmark Services Corporation February 2010 - August 2010
CS Stars July 2007 - December 2008
Tek Systems November 2006 - July 2007
Allstate Insurance Co. May 2001 - November 2006
Skills
PMO, Agile Methodologies, Information Technology, Software Documentation, Waterfall, SDLC, Requirements Gathering, Vendor Management, Project Portfolio..., Resource Management, Project Planning, MS Project, Software Project..., Project Estimation, Visio, RUP Methodologies, Scrum, PMO set-up, PMO Development, Business Analysis, Analysis, Project Management, Requirements Analysis, Software Development, ITIL, CRM, IT Strategy, Process Engineering, Business Process..., ERP, Integration, Agile Project Management, Six Sigma, Leadership, Management, Business Process, SharePoint, Business Intelligence, Process Improvement, Consulting, Program Management, Strategy
Education
Lake Forest Graduate School of Management 2002 — 2006
MBA
DePaul University 1990 — 1991
Certificate
Microtrain
Health Care Service Corporation June 2013 - Present
Hallmark Services Corporation May 2011 - June 2013
Hallmark Services Corporation June 2008 - May 2011
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Accounting and Finance
North Central College 2001 — 2006
Bachelor of Arts (B.A.), Mathematics
wwww.yaaledzi.com June 2015 - Present
Legend media network group June 2013 - Present
Hallmark Services Corporation September 2012 - August 2013
Skills
Customer Service, Social Media, Microsoft Word, Public Speaking, Microsoft Office, Microsoft Excel, Social Media Marketing, Interviews, Marketing, Marketing Strategy, PowerPoint, Strategic Planning, Data Entry, Editing, Research, Broadcast, Social Networking
Education
Illinois Center for Broadcasting-Chicago Campus 2013 — 2014
Broadcast Jounalism, Radio, Television, and Digital Communication
College of DuPage 2011 — 2012
University of Missouri-Columbia 2010 — 2011
Bolingbrook high school 2006 — 2010
Hallmark Services Corporation July 2012 - Present
Hallmark Services Corporation April 2011 - Present
Hallmark Services Corporation March 2011 - July 2012
Hallmark Services Corporation January 2009 - April 2011
Ulta May 2007 - January 2009
Ulta May 2007 - January 2009
Skills
System 80, Lotus Notes, Microsoft Excel, Microsoft Word, PowerPoint, Access, Inventory Management, Customer Service, Answering Phones, Telephone Skills, Management, Accounting
Education
Joliet Junior 2009 — 2012
Health and Medical Administrative Services
Joliet Junior College 2007 — 2010
Health and Medical Administrative Services
Illinois State University 2007 — 2009
General Studies
Illinois State University 2005 — 2007
Aon Trust Company November 2014 - Present
Benedictine University September 2012 - Present
Fiserv March 2014 - November 2014
Urban Partnership Bank December 2012 - March 2014
Hallmark Services Corporation June 2011 - November 2012
CAEL 2010 - 2012
ChildServ 2009 - 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2009 - June 2011
BMO Harris Bank April 2006 - August 2009
LaSalle Bank April 2001 - April 2006
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (M.B.A.), Finance, General
Loyola University of Chicago
Bachelor of Business Administration (B.B.A.), Accounting
Plainfield Counseling Center August 2015 - Present
Linden Oaks at Edward May 2014 - Present
Linden Oaks at Edward December 2012 - May 2014
Gateway Psychological Services September 2011 - September 2013
Family Guidance Centers, Inc. January 2012 - November 2012
Family Guidance Centers, Inc. March 2009 - December 2011
TIA Enterprises 2004 - 2009
Gateway Psychological Services 2006 - 2007
Hallmark Services Corporation 2001 - 2004
Hewitt Associates 1998 - 2001
Skills
Psychotherapy, Mental Health Counseling, Pastoral Counseling, Counselling, Mental Health, Counseling, Psychology, Group Therapy, Case Management, Community Outreach, Crisis Intervention, Public Speaking, Behavioral Health, Training, Clinical Supervision
Education
Loyola University of Chicago 2005 — 2007
MA, Pastoral Counseling
Eastern Illinois University 1994 — 1998
BA, Sociology
Hallmark Services Corporation November 2012 - Present
DocSolutions, Inc. August 1996 - Present
Caveo Learning & Performance April 2010 - August 2011
DocSolutions, Inc. March 1996 - August 2009
CARA 1999 - 2009
Source 1 Technology 1997 - 2009
DocSolutions, Inc. 1996 - 2009
Stericycle 2007 - 2008
Stericycle 2007 - 2008
Source 1 Technology Services 1998 - 2007
Skills
Information Mapping, Instructional Design, Instructor-led Training, E-Learning, ADDIE, Technical Writing, Needs Analysis, Job Aids, Captivate, Blended Learning, Learning Management, Performance Consulting, Staff Development, Training, Technical Documentation, Technical Training, SnagIt, Camtasia, Program Management, Learning Management..., Technical Communication, Software Documentation, Online Help, Content Management, Instructional Technology, Articulate Studio, Adobe Acrobat, Visio, Change Management, Performance Management, Curriculum Design, SCORM, Educational Technology, Manuals, Adult Education, SAP, Employee Training, Hands-on Training, Workshop Facilitation, Training Delivery, Knowledge Management, Business Process, Content Development, SharePoint, Training Facilitation, Leadership Development, Performance Improvement, Curriculum Development, FrameMaker
Education
University of Illinois at Urbana-Champaign 1992 — 1995
M.ed, Vocational & Technical Education
Illinois Institute of Technology 1988 — 1990
Grad Cert., Technical Communication certificate
Saint Xavier University 1983 — 1986
BA, Art, Biological Science
MITS
Project Management and Six Sigma Green Belt
Experian 2013 - Present
State Farm October 2010 - April 2013
Hallmark Services Corporation July 2009 - October 2010
Chase 2007 - 2009
Skills
DB2, Data Warehousing, Mainframe, Data Modeling, ETL, Erwin, AIX, Informatica, PL/SQL, Oracle, Performance Tuning, Unix, Unix Shell Scripting, Data Migration, Database Design, IBM AIX, Shell Scripting, Requirements Analysis
Education
Jawaharlal Nehru Technological University
B.Tech, Electronics and Communication Engineering
Victoria University
MS, Telecommunication and Computer Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2013 - January 2014
Hallmark Services Corporation October 2011 - June 2013
Wells Fargo Home Mortgage June 2010 - September 2011
Bank of America 2007 - 2009
Bank of America 2000 - 2007
Caterpillar 1998 - 2000
U.S.Navy 1983 - 1994
Skills
Release Management, ClearCase, Perl, Software Configuration..., Deployment, Quality Assurance, Six Sigma, Release Engineering, ITIL, Enterprise Architecture, Java, Shell Scripting, Ant, Maven, DB2, Java Enterprise Edition, Unix, SQL, Linux, Testing, Operating Systems, ClearQuest, Business Analysis, System Deployment, Databases, JIRA, Software Development, Websphere
Education
Chicago Deming Association-Six Sigma Masters Program, Naperville, IL 2012 — 2012
Six Sigma Green Belt Training
University of North Florida 1995 — 1998
BS Computer Science, Computer Science
St. Johns River Community College 1995 — 1997
Assocaite of Arts, Arts and Sciences
Keller Graduate School of Management of DeVry University
MBA in progress, Business Administration
Ispera Government Systems/Ispera Network Systems (Enteralogix Corporation) 2009 - Present
John Drake & Associates March 2011 - 2012
John Drake & Associates May 2009 - March 2011
Wheaton Park District May 2006 - May 2009
Delnor Community Hospital 2004 - 2006
Hallmark Services Corporation 1996 - 2002
Skills
Information Technology, Information Assurance, Information Security, VoIP, Cisco Technologies, Servers, Telecommunications, Telephony, Disaster Recovery, Managed Services, VMware, Enterprise Software, Government Contracting, Contract Negotiation, Contract Management
Education
DeVry University
BS, Network & Communications Management
Illinois Institute of Technology
Information Technology & Management
Keller Graduate School of Management of DeVry University
Master, Network & Communications Management
Fox Valley Hospice January 2013 - Present
Dupage County Probations March 2012 - Present
St. John the Baptist Catholic Church March 2011 - August 2013
Hallmark Services Corporation November 2010 - March 2011
CastleRock Security Inc July 2002 - March 2010
Rockwell Electronic Commerce 2000 - 2002
Bell Labs Lucent Technologies 1997 - 2000
AT&T 1984 - 1997
Skills
Coaching, Customer Relations, Customer Service, Team Building, Call Center, Billing, Change Management, Performance Management, Mentoring, Customer Satisfaction, Team Leadership, Employee Relations, Microsoft Office, Training Delivery, Management, Leadership, Call Centers, Sales, Process Improvement, Customer Retention, Training, Invoicing, Outlook, Account Management
Education
The Grief Recovery Institute 2007 — 2007
Certified Grief Recovery Specialist
DePaul University 1995 — 2000
BA, Human Behavior and Potential
University of Chicago Medicine July 2014 - Present
SNS Software March 2008 - Present
Affirmative Insurance January 2011 - July 2014
Rasmussen College January 2010 - January 2011
TTX Company March 2009 - January 2010
Hallmark Services Corporation March 2008 - March 2009
Rewards Network July 2002 - March 2008
Accenture October 1999 - July 2002
Skills
Data Modeling, ETL, Business Intelligence, Data Warehousing, Project Management, SSIS, Bids, SSRS, Microsoft SQL Server, SDLC, SQL, OLAP, Master Data Management, Data Migration, Enterprise Architecture, Agile Methodologies, Databases, Data Warehouse..., Enterprise Software, Software Documentation, Scrum, Informatica, Database Design, Architecture, Data Integration, Dashboard, T-SQL, Requirements Gathering, Database Administration, Data Architecture, Analysis Services, Business Objects, Microstrategy, Requirements Analysis
Education
Padmashree Dr D. Y. Patil Vidyapeeth 1988 — 1992
YES, Engineering
D N High School, Anand 1985 — 1988
Science, Science, First Class
Birla Institute of Technology
Engineering, Computer
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2013 - Present
Hallmark Services Corporation 2011 - December 2012
LexisNexis RIAG 2008 - June 2011
ChoicePoint 1998 - 2008
Customer Development Corporation 1992 - November 1998
Skills
Software Development, Agile Methodologies, Microsoft SQL Server, .NET, XML, Software Project..., SDLC, IT Strategy, IT Management, CSS, C++, SOA, Quality Assurance, Web Services, Team Management, Database Design, Vendor Management, Test Driven Development, ETL, Agile Project Management, TFS, Continuous Integration, Automated Software..., User Acceptance Testing, Agile & Waterfall..., Software Design, Software Design Patterns, Application Architecture, Negotiation, Evangelism, C#, Technical Leadership, Process Improvement, Service Oriented..., Requirements Gathering, Business Analysis
Education
Bradley University 1992 — 1998
Bachelor of Applied Science (B.A.Sc.), Computer Science, Graduated Summa Cum Laude
Pure Romance by Joslyn July 2013 - Present
Hallmark Services Corporation 2005 - 2009
Skills
Underwriting, Insurance, Health Insurance, Risk Management, Call Centers, Process Improvement, Retail Sales, Entertainment, Social Media, Leadership, Management, Training
Education
Eastern Illinois University 1997 — 2000
Bachelor of Science (B.S.), Zoology/Animal Biology
MVCC 1995 — 1997
Associate of Science (A.S.)
Physicians Immediate Care June 2014 - Present
DeKalb Park District May 2006 - Present
Mason Properties December 2013 - June 2014
First Source Solutions. August 2006 - September 2009
Hallmark Services Corporation April 2003 - August 2006
Skills
Medical Terminology, Health Insurance, Customer Service, Insurance, Medicine, Employee Benefits, Claim, First Aid, HIPAA, Cpr Certified, Medical Records, Data Entry, Epic Systems, Clerical Skills, Medical Billing, CPT, Meditech, Medical Coding, Critical Thinking, Healthcare, ICD-9, Healthcare Information..., Work Well Independently, Time Management, Appointment Scheduling, Radiology, Patient Advocacy, Patient Safety, BLS, Vital Signs, Policy, Microsoft Word, EMR, CPR Certified
Education
Kishwaukee College 2011 — 2013
Associate's degree, Radiologic Technology/Science - Radiographer
Kishwaukee College 2009 — 2011
Associate of Science (AS), General Studies
Health Care Service Corporation June 2013 - Present
Hallmark Services Corporation November 2011 - Present
Hallmark Services Corporation April 2008 - Present
Hallmark Services Corporation April 2008 - February 2009
Hallmark Services Corporation March 2007 - April 2008
Hallmark Services Corporation June 2002 - March 2007
Provena Mercy Center August 1999 - June 2002
Skills
Employee Relations, Payroll, Leave of Absence, Recruiting, College Recruiting, Sourcing, Policy, COBRA, Customer Service, EEO, SPHR, ADP ReportSmith, Workers Compensation, Call Center, HR Consulting, Call Centers, Human Resources, FMLA, Employee Benefits, Personnel Management
Education
Aurora University 2007 — 2008
MBA, Human Resources Management
Southern Illinois University, Carbondale 1996 — 1999
BS, Healthcare Management Degree
Northern Illinois University 1991 — 1995
BS, General Studies
T-Mobile December 2011 - Present
Land O'Lakes September 2011 - December 2011
Microsoft May 2011 - August 2011
Hallmark Services Corporation April 2010 - April 2011
Switchfast Technologies January 2010 - April 2010
Electro-Motive Diesel May 2009 - December 2009
caterpillar September 2008 - January 2009
Stuart School of Business, IIT January 2008 - September 2008
Skills
ASP.NET, Visual Studio, SQL, Microsoft SQL Server, Java, C#, T-SQL, .NET, ASP.NET MVC, Agile Methodologies, Web Services, Eclipse, WCF, Software Development, XML, Testing, TFS, SOAP, LINQ, Design Patterns
Education
Illinois Institute of Technology 2007 — 2009
MSCS, Computer Science
Punjab Technical University
Bachelor of Technology (B.Tech.)
St Mary Sec School
The Guardian Life Insurance Company of America October 2010 - July 2012
Health at Work Actuaries October 2009 - June 2010
The Vitality Group Inc. / Destiny Management January 2008 - September 2009
Destiny Health October 2001 - January 2008
Hallmark Services Corporation June 1996 - October 2001
Cookie Factory Bakery January 1978 - January 1996
Education
North Central College
BA, Organizational Communication
Hallmark Services Corporation December 2008 - September 2015
Hallmark Services Corporation September 2004 - December 2008
SPrint PCS January 2000 - September 2004
Skills
Customer Service, Claim, Insurance, Claim Investigation, Claims Handling, Health Insurance, Claims Resolution, HIPAA, Claims Investigations, CPT, Data Entry, Call Centers, Claims Management, Process Improvement, Microsoft Excel
Education
Joliet Junior College 1994 — 1995
General
Optum October 2012 - Present
Hallmark Services Corporation July 2010 - October 2012
Synergetics Worldwide March 2010 - July 2010
Convergys January 2008 - February 2010
GMAC Insurance 2006 - 2007
GMAC Insurance 2003 - 2006
GMAC Insurance 1997 - 2003
GMAC Insurance 1996 - 1997
GE Aircraft Engines 1993 - 1995
GE Aircraft Engines 1987 - 1993
Skills
Continuous Improvement, Leadership, Lean Manufacturing
Education
D'Amore-McKim School of Business at Northeastern University 1984 — 1987
Pratt Institute 1969 — 1974
BE
GE Manufacturing Management Program
RR Donnelley December 2014 - February 2015
Andy Frain Services December 2013 - December 2014
Hallmark Services Corporation February 2013 - June 2013
WSOL August 2012 - November 2012
Joliet Junior College, Joliet IL June 2011 - April 2012
Patch.com December 2010 - August 2011
Tishma Innovations June 2010 - July 2010
Midtronics February 2010 - March 2010
Quebecor World May 2009 - January 2010
OfficeMax July 2008 - January 2009
Skills
Writing, Technical Writing, Copy Editing, Digital Photography, Creative Writing, Report Writing, Internal Communications, Community Relations, Crisis Communications, Marketing Communications, Proofreading, Editing, Publications, Newsletters, Copywriting, Public Relations, Proposal Writing, Facebook, Leadership, Media Relations, Community Development, InDesign, Social Media
Education
Benedictine University 2002 — 2007
Bachelor of Arts, English Language and Literature
Benedictine University 2002 — 2007
B.A, English Language and Literature
Plainfield High School 1996 — 2000
North Central College
Tomenson Machine Works Inc. November 2014 - Present
Tomenson Machine Works Inc. June 2014 - November 2014
Tomenson Machine Works Inc. March 2014 - June 2014
Bucher Hydraulics November 2010 - April 2014
Hallmark Services Corporation July 2008 - October 2009
International Truck and Engine May 2008 - November 2008
Countrywide Full Spectrum Lending August 2005 - July 2008
Lou Malnatis Pizzera July 2002 - February 2007
Genuine Parts Company/ NAPA May 2005 - November 2005
Skills
Leadership, Teamwork, CRM, Microsoft Excel, Inventory Management, Time Management, Sales Operations, Team Leadership, New Business Development, Microsoft Office, Call Centers, Account Management, Customer Service, Process Improvement, Project Planning, Sales, Team Building, Strategic Planning, Project Management
Education
College of DuPage
Automated Manufacturing Systems, Manufacturing Technology
IRI August 2014 - Present
Anthem Marketing Solutions June 2013 - August 2013
Hallmark Services Corporation June 2012 - December 2012
Indiana University Student Foundation January 2012 - May 2012
Naperville Park District June 2009 - August 2011
Naperville Park District November 2008 - June 2010
Skills
Social Media, Facebook, Public Speaking, PowerPoint, Fundraising, Social Networking, Microsoft Office, Microsoft Word, Research, Microsoft Excel, Organization, Social Media Marketing, Customer Service, Marketing Communications, Marketing, Leadership, InDesign, Teamwork, SPSS, Team Building, Marketing Strategy, Adobe Creative Suite, Market Research, Windows, Community Outreach, Team Leadership, Organization &..., Management, Time Management, Blogging, Google Analytics, Data Analysis, Outlook
Education
Indiana University - Kelley School of Business 2010 — 2014
Bachelor of Science, Business; Marketing and Legal Studies
Benet Academy 2006 — 2010
High School Diploma, High School/Secondary Diplomas and Certificates
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2013 - Present
Hallmark Services Corporation April 2012 - December 2012
ABS Graphics June 2011 - April 2012
DotEvolution December 2010 - June 2011
Skills
SDLC, Visio, Requirements Analysis, Requirements Gathering, Agile Methodologies, Agile & Waterfall..., User Interface Design, User Stories, EPICS, Acceptance Criteria, Software Documentation, Business Process, Project Management, Business Requirements, E-commerce, Integration, Testing, Oracle, Solution Architecture, Systems Analysis, Quality Center, User Acceptance Testing, Software Project..., Waterfall, Scrum, Requirements Management, Quality Assurance, Agile Project Management, HP Quality Center
Education
Concordia University Chicago 2006 — 2010
Bachelor, Business Management
Technical Center of DuPage 2005 — 2006
Certificate, Electronic Engineering
Wheaton North High School 2003 — 2006
Diploma, General Studies
Other
Training
BP November 2012 - Present
Hallmark Services Corporation November 2005 - January 2010
Fort Dearborn Life April 2005 - October 2005
Kmart Corporation October 2004 - April 2005
Skills
Microsoft Excel, Process Improvement, Data Entry, Microsoft Word, Lotus Notes, Customer Service, Insurance, Outlook, Microsoft Office, Employee Benefits, Claim, Spreadsheets, Critical Thinking, Ergonomics, Medical Case Management, CPR/AED Trained, Bloodborne Pathogens, Receptionist Duties, Remedy Interactive, HAZWOPER, First Aid Training, 10 Key, Occupational Health, PowerPoint
Education
College of DuPage 2015 — 2017
Post University 2010 — 2012
Associate of Science (A.S.)
Lama Group LLC March 2015 - Present
Huron Consulting Group April 2011 - March 2015
Hallmark Services Corporation August 2010 - April 2011
CJE SeniorLife July 2008 - August 2010
Appraisal Institute February 2007 - July 2008
LAMA SOLUTIONS MANAGEMENT November 2005 - June 2008
Maximum INC October 2006 - February 2007
Peoples Energy Corp 2004 - 2006
Skills
SSRS, SSIS, SSAS, SharePoint, Shared Services, C#, ASP.NET, ASP, VB.NET, SQL, SQL Server 2000-2008, Oracle, vCenter, VMware, Visio, relativity, spotlight, foglight, red gate, Java, ETL, Data Warehousing, SQL Azure, Web Hosting, Microsoft SQL Server, Access, Crystal Reports, T-SQL, Spotlight, Databases, Database Design, PL/SQL, Performance Tuning, Software Documentation, .NET, Data Migration, Relativity, SQL Tuning, Windows, Stored Procedures, SDLC, Analysis Services, Testing, Business Intelligence, Relational Databases, RedGate, Web Applications, Operating Systems, Data Modeling, Servers
Education
DePaul University 2010 — 2012
Masters, Management Information Systems and Services
Devry University 2003 — 2007
Computer Informations System, Database Management
CA Technologies May 2014 - Present
Outerwall August 2013 - May 2014
TravelClick June 2013 - July 2013
Hallmark Services Corporation January 2013 - May 2013
Hallmark Services Corporation May 2012 - January 2013
Tellabs May 2010 - February 2012
Tellabs November 2008 - May 2010
Tellabs August 1999 - November 2008
Platinum Technology May 1997 - August 1999
Trase Miller Solutions August 1992 - May 1997
Skills
Agile Methodologies, SDLC, Scrum, Software Development, Integration, Testing, Telecommunications, Software Engineering, Process Improvement, Program Management, ClearQuest, Software Project..., Project Management, PMO, Project Planning, Agile Project Management, Enterprise Software, PMP, ClearCase, Software Quality..., Product Life Cycle..., Agile, Resource Management, Waterfall, System Architecture, Requirements Management, Requirements Gathering, Requirements Analysis, Engineering Management, MS Project, Process Development, Technical Leadership, Product Launch, Software Design, Full SDLC, Software Development..., Project Portfolio..., Vendor Management, Solution Architecture, Software Quality, SharePoint, Quality Assurance, Project Delivery
Education
Governors State University 1983 — 1985
Bachelor of Science (B.S.), Computer Science
3Back CSM Training Class
Cognizant Technology Solutions November 2014 - Present
Syscom Inc. July 2007 - October 2014
Clayton Homes August 2008 - September 2014
Hallmark Services Corporation December 2009 - June 2010
UPS July 2003 - June 2007
Relational Architects International June 2002 - May 2003
IBM, Poughkeepsie June 2000 - September 2000
National Chemical Labs, Pune, India September 1998 - August 2000
Center for Development Advanced Computing, Pune, India November 1999 - May 2000
Skills
Websphere, Web Services, EAI, DB2, FileNet, WebSphere Application..., ESB, WebSphere Process Server, SOA, J2EE, Middleware, Spring, JMS, EJB, BPEL, Java, SOAP, Business Management, JDBC, Servlets, Enterprise Architecture, Tomcat, Ant, JSP, Eclipse, SQL, JavaScript, WSDL, Enterprise Content..., Integration, REST, JUnit, Hibernate, Flex, jQuery, Test Driven Development, Microsoft SQL Server, Scrum, Business Process..., Performance Tuning, Java Enterprise Edition, Architecture, WebSphere
Education
Marist College 2000 — 2002
MS, Computer Science
Maharashtra Institute of Technology 1994 — 1998
BE, Petrochemical Engg
University of Pune 1994 — 1998
BE, Petrochemical Engg
Driver Force Staffing, LLC May 2012 - Present
Hallmark Services Corporation September 2003 - December 2012
Zurich Life September 1990 - May 2003
Skills
Insurance, Health Insurance, Underwriting, Life Insurance, Employee Benefits, Recruiting, Small Business, Business Strategy, Business Planning, Recruitment Advertising, Applicant Tracking..., Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Acrobat, Conducting Interviews, Office Administration, Financial Accounting, Quality Assurance, Call Centers, Sales, Training, Team Building, Process Improvement, Operations Management, Interviews, Customer Service
Education
Dundee Crown High School
Harry D Jacobs High School
Eastern Illinois University 1977 — 1981
Bachelor of Arts (BA), Sociology
UnitedHealthcare June 2010 - Present
Hallmark Services Corporation February 2007 - July 2010
Health Care Service Corporation February 2005 - February 2007
Health Care Service Corporation June 2004 - February 2005
Health Care Service Corporation December 2003 - June 2004
Skills
Data Warehousing, Business Analysis, Insurance, Analytics, Market Research, Strategy, SDLC, Six Sigma, Business Intelligence, Cross-functional Team..., Process Improvement, Call Centers, Team Building
Education
Northwestern University - Kellogg School of Management 2006 — 2009
MBA, Marketing, Analytical Consulting, Management & Strategy
Xavier University 2001 — 2003
MHA, Health Administraion
Wilmington College 1997 — 2001
BS, Biology, Chemistry, Leadership
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2012 - Present
Hallmark Services Corporation September 2011 - December 2011
JPMorgan Chase & Co. March 2010 - September 2011
American Residential Services September 2009 - September 2010
Turifo Systems Inc. July 2009 - July 2009
Hinda Incentives November 2000 - July 2009
Skills
Business Analysis, SQL, Requirements Analysis, Project Management, IIS, .NET, Business Intelligence, SDLC, VB.NET, XML, Microsoft SQL Server, Requirements Gathering, SSIS, Software Design, T-SQL, Agile Methodologies, Enterprise Architecture, Data Modeling, SharePoint, SOA, Software Project..., Oracle, Solution Architecture, Visio, DB2
Education
Middlesex University 1998 — 1999
Master's Degree, Master of Science in Business Information Technology
Obafemi Awolowo University 1988 — 2004
Bachelor's Degree, Chemical Engineering
The TriZetto Group April 2011 - Present
Hallmark Services Corporation May 2007 - November 2010
Hallmark Services Corporation January 2004 - 2007
Hallmark Services Corporation May 1998 - January 2004
UnitedHealthcare August 1996 - May 1998
Compulit, Inc July 1992 - August 1996
Skills
Risk Management, Data Analysis, Management, Strategic Planning, Employee Benefits, Claim, Health Insurance, Insurance, Process Improvement, Vendor Management, Performance Management, Leadership, Healthcare, Employee Relations, Executive Management, Account Management
Education
Illinois State University 1988 — 1992
BS, Business Administration
Ecole supérieure des Sciences commerciales d'Angers 1991 — 1991
Bolingbrook High School 1984 — 1988
Heartland School Solutions May 2014 - June 2014
Hallmark Services Corporation November 2012 - May 2013
HCSC 2012 - May 2013
independant Consultant March 2010 - November 2012
Pyramid Consulting July 2012 - September 2012
RIM 2009 - 2010
CGS 2007 - 2008
AT&T Wireless 2007 - 2008
Telegration, Inc. 1998 - 2005
Skills
Training Delivery, E-learning, Coaching, Telecommunications, Leadership Development, Team Building, Technical Training, Consultative Selling, Sales Management, WebEx, Webinars, ADDIE, ILT, Classroom Delivery, Contract Training, Project Management, E-Learning, Sales, Training, Change Management, Customer Service, Employee Training, Leadership, Management, Program Management
Education
Chicago Demmings Association - Six Sigma Masters
Six Sigma Green Belt Training
Indiana University Bloomington
BA, Psychology w/minor in Bus. Admin.
TransUnion November 2012 - Present
TransUnion October 2011 - November 2012
Hallmark Services Corporation December 2009 - October 2011
MDA Lending Solutions September 2007 - February 2009
Cordance Technologies / TransUnion April 2001 - 2007
TransUnion 2001 - 2004
Expedior 1999 - 2001
The Revere Group July 1996 - September 1999
Innovation Concepts June 1994 - September 1994
Skills
Vendor Management, Integration, Program Management, Outsourcing, Change Management, Software Project..., Project Portfolio..., Mergers, Company Acquisitions, M&A experience, Technology M&A, Acquisition Integration, Integration Of Acquired..., Financial Integration, Operational Integration, Integration Planning, IT M&A, IT Portfolio, IT Performance..., Experienced Program..., Software Quality..., Web Testing, Test Estimation, Non-functional Testing, End-to-end Testing, Business Process Testing, Full SDLC, Requirements..., Requirements..., Technology Integration, Project Management, P&L Responsibility, Management, Software Development, Strategic Planning, Leadership, SDLC, Talent Management, Business Analysis, IT Strategy, Process Improvement, Risk Management, PMO, Requirements Analysis, Business Process..., Visio, Requirements Gathering, Cross-functional Team..., Business Intelligence, IT Management
Education
Pritchett 2012 — 2012
M&A Integration
Beloit College 1992 — 1995
BA, History, Japanese
関西外国語大学 1992 — 1993
Japanese, Asian Studies
University of Wisconsin-Oshkosh 1989 — 1991
Yusen Logistics (Americas), Inc. March 2014 - Present
IIBA April 2012 - Present
Textura Corporation November 2012 - December 2013
Citi May 2012 - November 2012
Harris Bank December 2011 - April 2012
Hallmark Services Corporation July 2011 - December 2011
Riverside Publishing February 2011 - June 2011
Harris Bank January 2010 - March 2011
VW Credit, Inc. April 2008 - December 2009
Motorola July 2007 - April 2008
Skills
Business Analysis, Project Coordination, Data Analysis, Project Portfolio..., Visio, MS Office Suite, MS Project, Business Intelligence, Web Analytics, Acquisition Integration, Consultancy, Databases, Excel, Team Leadership, Analysis, Requirements Gathering, Business Process, Business Requirements, Software Documentation, Requirements Analysis, Agile Methodologies, Agile Project Management, Consultants, Data Warehousing, Integration, Management, Microsoft Excel, PMO, Microsoft Office, SharePoint, Software Project..., Strategy, SDLC, Vendor Management, Project Management, Testing, User Acceptance Testing, Project Planning, Business Process..., Analytics
Education
DePaul University 1996 — 1996
Barat College of DePaul University 1985 — 1989
BA, Business
Downey Financial Group January 2011 - Present
SE Leite and Company May 2010 - October 2010
RSA Medical May 2009 - April 2010
Hallmark Services Corporation, Health Care Services Corporation March 2005 - May 2009
Hallmark Services Corporation March 2005 - May 2009
Unicare April 2003 - March 2005
WellPoint March 2000 - March 2005
Unicare January 2000 - January 2005
Unicare August 2001 - April 2003
Education
Brigham Young University 1998 — 2000
Brigham Young University
Brigham Young University
Sears Tower
Sears Tower
UNICARE
Hallmark Services Corporation October 2005 - Present
Hallmark Services Corporation - a subsidiary of Health Care Service Corporation 2005 - Present
Wyndham Hotel August 2004 - October 2005
Lucent 1998 - 2005
Lucent Tech March 1998 - August 2004
Education
College of DuPage 2002 — 2004
certification, hospitility management
Southern Illinois University, Carbondale 1975 — 1979
Here/Nokia July 2010 - Present
NAVTEQ/Nokia July 2010 - Present
CVS Caremark July 2008 - December 2010
McDonalds Corporation April 2010 - July 2010
McDonald's Corporation March 2010 - July 2010
Hallmark Services Corporation January 2010 - March 2010
CVS Caremark September 2008 - December 2009
Allstate July 2008 - August 2008
Cyber Korp Inc April 2008 - June 2008
Allstate January 2008 - March 2008
Skills
QTP, Java, VBScript, Test Automation, Agile Methodologies, Quality Center, Testing, Test Planning, SDLC, Software Quality..., Selenium, Regression Testing, Unix, XML, SQL, User Acceptance Testing, Oracle, JIRA, Quality Assurance, Integration
Education
Sarhad University of Science and Information Technology 2005 — 2006
MBA, Managment
Sarhad University of Information Technology 2004 — 2005
MBA Year 2005, Marketing & Management
APTECH computer 1999 — 2000
Certification, Software Management
Punjab University 1997 — 1998
Bachelor of Arts, Journalism
Hallmark Services Corporation August 2007 - Present
Skills
Vendor Management, Process Improvement, Strategic Planning, Risk Management, Call Centers, Insurance, Business Strategy, Customer Service, Operations Management, Business Analysis, Change Management, Business Process..., Leadership, Cross-functional Team..., Program Management, Performance Management, Project Management, SDLC
Education
North Central College 2002 — 2006
MBA, Finance
Here Maps 2010 - Present
Hallmark Services Corporation 2009 - 2010
Skills
Test Planning, Agile Methodologies, SDLC, Quality Center, QTP, Scrum, SQL, Integration, Oracle, System Testing, Software Quality..., Regression Testing, Test Automation, Test Management, Requirements Analysis, Web Services, Testing, Python, VBScript
Education
Manipal Academy of Higher Education
Oracle July 2012 - Present
ClearTrial January 2011 - July 2012
nVISIA March 2008 - January 2011
Hallmark Services Corporation 2009 - 2010
ThoughtWorks October 2007 - February 2008
EzRez Software 2008 - 2008
Motorola 2000 - 2007
Skills
Spring, Tomcat, Java, Ant, Hibernate, JUnit, Maven, Eclipse, XML, JDBC, Oracle, ClearCase, JSP, REST, SOAP, AJAX, JavaScript, jQuery, MySQL, Servlets, SOA, Websphere, Software Development, Java Enterprise Edition, Scrum, JPA, JSON, Spring Framework, WebLogic, Subversion
Education
The University of Texas at Arlington 1998 — 2000
Master's degree, Computer Science
Bharati Vidyapeeth 1994 — 1998
Bachelor of Engineering (B.E.), Computer Science
University of Pune 1994 — 1998
Bachelors, Computer
OPTUM (UnitedHealth Group) November 2011 - Present
Hallmark Services Corporation March 2008 - November 2011
Matria Healthcare September 2007 - March 2008
Careerbuilder LLC 2005 - 2007
Skills
SQL, SDLC, Business Intelligence, Visio, SharePoint, SSRS, Access, Process Improvement, Vendor Management, Healthcare, Strategic Planning, Team Building, Data Analysis, Microsoft Excel, Microsoft SQL Server, Microsoft Office, SSIS, Cognos, Kimball Methodology, Database Design, Data Warehousing, Relational Databases, Database Admin, Stored Procedures, Visual Basic, Agile Methodologies, Software Project...
Education
Bradley University 1996 — 2001
Bachelors of Science, Business Computer System
Advocate Health Care December 2011 - Present
Hallmark Services Corporation March 2009 - December 2011
SunGard Availability Services 2002 - 2008
SunGard Availability Services 2001 - 2002
Comdisco 1997 - 2001
Comdisco 1992 - 1997
Comdisco 1989 - 1991
Travelers 1987 - 1989
Center for Governmental Studies 1985 - 1986
Education
UIC 2012 — 2016
Master's of Science, Health Informatics
Northern Illinois University 1981 — 1984
B.S., Computer Science
The University of Chicago 1978 — 1979
Chemistry
Health Care Service Corporation January 2013 - Present
Hallmark Services Corporation April 2008 - Present
LIDP Consulting 1997 - 2008
Clark Boardman Callaghan 1994 - 1996
On-Line Financial Services 1985 - 1994
Busey Bank 1982 - 1985
Skills
SQL, Requirements Analysis, Software Development, Unix, DB2, COBOL, Java, Software Documentation, Business Analysis, Mainframe, Testing, Project Management, SDLC, CICS, Systems Analysis
Education
Parkland College 1980 — 1982
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - April 2014
Hallmark Services Corporation April 2010 - June 2013
Sentinel Technologies November 2008 - April 2010
Bank of America October 2007 - November 2008
LaSalle Bank October 2005 - October 2007
ABN AMRO February 2003 - September 2005
ABN AMRO February 2000 - June 2004
Education
Drake University 1992 — 1996
Employ Source, Inc. July 2013 - Present
Stay-At-Home-Mom June 2011 - June 2013
Hallmark Services Corporation July 2008 - June 2011
Alcatel Lucent 2006 - 2008
Lucent Technologies November 2000 - June 2006
Computer Associates August 1999 - November 2000
Education
North Central College 1995 — 1999
B.S., Mathematics
McDonald's Corporation January 2013 - Present
Hallmark Services Corporation September 2010 - November 2012
TigerDirect.com March 2010 - September 2010
Perkins & Will June 2008 - September 2009
Ulta September 2006 - May 2008
Perkins & Will May 2005 - September 2006
Independant Consultant September 2003 - May 2005
Skills
Microsoft SQL Server, Databases, Crystal Reports, .NET, VBScript, XML, Visual Basic, ASP, HTML, VSS, MySQL, SQL, SDLC, T-SQL, Agile Methodologies, Business Intelligence, Database Design, ASP.NET, C#, SSIS, IIS, Visio, Performance Tuning, Access, SQL Tuning, SSRS, Software Development, ETL, MS Project, VB.NET
Education
DePaul University 2000 — 2003
B.S, Computer Science
Hallmark Services Corporation September 2005 - Present
Little Friends Inc February 2006 - November 2006
Hallmark Services Corp July 2002 - September 2005
walmart 1995 - 2002
Education
Eastern Illinois University 1997 — 2000
BS, Zoolgy
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2013 - Present
Hallmark Services Corporation January 2009 - December 2012
DuPage County June 2007 - August 2007
Follett Higher Education Group June 2006 - August 2006
Glenbard District Administrative Center June 2004 - August 2005
Skills
Data Entry, Insurance, Employee Benefits, Customer Service, Access, Visio, Outlook, Microsoft Office, Microsoft Excel, Workshop Facilitation
Education
Aquinas College 2006 — 2008
B.A., Sociology
Hallmark Services Corporation September 2012 - Present
Computer Application Services, Inc. June 1997 - Present
Careerbuildeer 2015 - 2015
Grant Thorton February 2012 - August 2012
Thomson Reuters Healthcare April 2011 - December 2011
CACI, Inc. January 2011 - April 2011
R. R. Donnelly September 2010 - December 2010
Pella Corporation July 2010 - August 2010
Spencer Stuart 2009 - 2010
True Value Company January 2009 - November 2009
Skills
Data Warehousing, Oracle, Business Intelligence, SQL, Databases, ETL, SSIS, PL/SQL, Microsoft SQL Server, Data Modeling, Oracle E-Business Suite, Analytics, Architectures, Visual Studio, Architecture, Business Analysis
Education
Loyola University Chicago 2009 — 2009
BS, MS, Chemistry
Coventry Health Care August 2008 - December 2013
Hallmark Services Corporation December 1998 - July 2008
Aon Corporation September 1990 - December 1998
Skills
Health Insurance, Insurance, Training & Development, Building Relationships, Leadership, Natural Problem Solver, Organization & Follow..., Commuication &..., Underwriting, Customer Service, Medical Claims, Credit Disability and..., Employee Benefits, Leadership Development
Education
Lewis University 1980 — 1983
BA, Business Administration
Jones Commercial High School
Hallmark Services Corporation September 2011 - Present
Seeking next opportunity March 2011 - September 2011
ARS LLC May 2006 - August 2011
University of Chicago Press April 2005 - May 2006
First Health 1995 - 2000
OAG 1983 - 1995
Skills
Process Improvement, Business Analysis, Project Management, SDLC, Strategic Planning
Education
Benedictine University 1986 — 1988
MBA, Business, MIS
Northern Illinois University 1980 — 1982
BS, Computer Science, Math, Business
Univar December 2013 - Present
Hallmark Services Corporation 2012 - 2013
Keybank, N.A. July 2005 - October 2011
AutoFinance Group / Keybank Auto Specialty Finance September 1991 - June 2005
Lemont Savings Association September 1976 - September 1991
Skills
Research, Accounting, Forecasting, Budgeting, Balance, Banking, Financial Analysis, Financial Reporting, Variance Analysis, Excel, Financial Accounting, Six Sigma, Microsoft Office, Budgets, Finance, Analysis, Auditing, Accounts Payable, Business Analysis, Management
Education
Eastern Illinois University 1970 — 1973
BS, Education
Joliet Junior College
Accounting
Allstate February 2015 - Present
EZLinks Golf, Inc. March 2014 - February 2015
Grainger March 2013 - March 2014
Hallmark Services Corporation October 2012 - February 2013
Follett Software Company March 2010 - June 2012
Follett Software Company November 2007 - March 2010
Follett Software Company March 2005 - November 2007
Skills
Software Documentation, Business Analysis, Agile Methodologies, Requirements Analysis, Web Applications, Requirements Gathering, Technical Writing, Scrum, Testing, Integration, SDLC, SQL, XML, Business Process..., HTML, Software Development, Documentation, Agile, CSM
Education
DePaul University
Bachelor of Arts (B.A.), Information Technology
McKendree University July 2013 - Present
Health Care Services Corp December 2008 - June 2013
Hallmark Services Corporation September 2007 - December 2008
Hallmark Services Corp December 2006 - August 2007
AIU-Online April 2005 - December 2006
Self employed September 1997 - April 2005
Skills
Training, Customer Service, Team Leadership, Data Entry, Insurance, Management, Higher Education, Healthcare, Policy, Student Affairs, Public Speaking
Education
McKendree University 2013 — 2016
Master's Degree, Higher Education/Higher Education Administration
LOMA 2006 — 2010
none
Southern Illinois University, Carbondale 1989 — 1992
BA, psychology
Southwestern Illinois College
information technology
Southern Illinois University, Edwardsville
Aetna January 2014 - Present
Coventry Health Care May 2009 - January 2014
Hallmark Services Corporation October 2002 - May 2009
Skills
Insurance, Health Insurance, Claim, Underwriting, Medicare, Claims Management, Employee Benefits, Disability Insurance, Reinsurance, Life Insurance, Property & Casualty..., Managed Care, Term Life Insurance, Brokers, Risk Management, General Insurance, Process Improvement, HIPAA, Medicaid, Liability, Business Analysis, Access, Analysis, Financial Risk, Workers Compensation, Health Savings Accounts
Education
North Central College 1997 — 2001
Bachelor's, History
American Cancer Society April 2009 - Present
Hallmark Services Corporation October 2004 - March 2009
Skills
Fundraising, Volunteer Management, Community Outreach, Non-profits, Event Planning, Public Speaking, Philanthropy, Public Relations, Event Management, Community Development, Nonprofits, Program Development, Media Relations, Training, Customer Service, Grant Writing, Grants, Social Media
Education
Ball State University 1990 — 1994
Bachelor of Arts (B.A.), Political Sciene
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - Present
Health Care Service Corporation October 2012 - October 2013
Hallmark Services Corporation July 2011 - October 2012
Hallmark Services Corporation September 2010 - July 2011
Hallmark Services Corportaion August 2008 - September 2010
Hallmark Services Corporation July 2006 - August 2008
Hallmark Services Corporation August 2001 - July 2006
Spectrum Health April 2000 - August 2001
Skills
Process Improvement, Leadership, Health Insurance, Management, Training, Call Centers, Insurance, Risk Management, Recruiting, Team Building, SDLC, Vendor Management, Employee Benefits
Education
Grand Valley State University 2000 — 2001
North Carolina Department of State Treasurer -Retirement Systems Division September 2015 - Present
North Carolina Department of State Treasurer - Retirement Systems Division October 2014 - Present
Aurora East School District 131 December 2011 - August 2014
National Futures Association June 2008 - June 2010
Hallmark Services Corporation February 2005 - June 2008
Skills
Risk Management, Financial Reporting, Visio, Accounting, Access, Business Analysis, Financial Analysis, Budget, Project Management, Analysis, Microsoft Excel
Education
Lewis University 2005 — 2007
MBA, Project Management
Robert Morris University - Illinois 1999 — 2002
BBA, Management
Villanova University
Six Sigma
Hallmark Services Corporation Computer programmer /AnalystBUDCO1988 - 2001
Skills
Insurance, Change Management, COBOL, ITIL, MySQL, Perl, Process Improvement, SQL, Active Directory, C#, Unix, DB2, Databases, SDLC
Education
Eastern Michigan University 1983 — 1986
Bachelor of Business Administration (BBA), computer information systems
Northwestern Mutual April 2007 - May 2008
Hallmark Services Corporation March 2006 - December 2006
Crate and Barrel October 2005 - March 2006
The Church of Jesus Christ of Latter-day Saints April 2004 - October 2005
Education
Rosary High School
High School Diploma
College of DuPage
Associate in Arts Degree, 2003
Health Care Service Corporation January 2013 - Present
Hallmark Services Corporation February 2012 - December 2012
ADP 2011 - 2011
Skills
SDLC, Quality Center, Agile Methodologies, Requirements Analysis, Software Project..., IT Strategy, SOA, Data Warehousing, Quality Assurance, Test Planning, Software Quality..., QTP, User Acceptance Testing, System Testing, Regression Testing, Testing, HP Quality Center
Education
Northern Illinois University 1996 — 1999
MS, Physics
Hallmark Services Corporation September 2012 - January 2013
Cancer Treatment Centers of America June 2012 - August 2012
Fidelitone Logistics October 2011 - August 2012
Fidelitone Logistics 2011 - 2012
Sally Beauty Company 2010 - November 2010
Kroll Ontrack 2008 - 2008
Microsoft Corporation 2007 - 2008
Sunoco 2006 - 2006
Skills
SSIS, SSRS, Data Warehousing, Microsoft SQL Server, DTS, SQL, T-SQL, ETL, Business Intelligence..., Business Intelligence, OLAP, SDLC
Education
Jawaharlal Nehru Technological University 2000 — 2004
B.Tech, Computer Science
Health Care Service Corporation November 2010 - Present
Hallmark Services Corporation May 2008 - November 2010
Skills
Insurance, Health Insurance, Call Centers, Process Improvement, Claim, Vendor Management, Business Analysis, Customer Service, Access, Change Management, Lotus Notes, Software Documentation, HIPAA, Customer Satisfaction, Training, Data Analysis, Analysis
Education
Argosy University Chicago 2011 — 2013
Bachelor of Arts (B.A.), Industrial and Organizational Psychology
Moraine Valley Community College 2010 — 2012
Bachelor of Arts (B.A.), Psychology
Hallmark Services Corporation December 2010 - Present
The Jacobson Group May 2010 - December 2010
Interviews by Underwriters 2006 - 2010
Anthem June 2007 - December 2009
Interviews by Underwriters June 2005 - May 2009
Bankers Life and Casualty May 2006 - June 2007
Bankers Life and Casualty August 2003 - May 2005
Conseco Health Insurance Company August 1996 - August 2003
Skills
Customer Service, Health Insurance, Insurance, Medicare, Underwriting, Life Insurance, Claim, Long-term Care, Fixed Annuities, Healthcare, Account Management, Team Building, Strategic Planning, Recruiting, Microsoft Office, Marketing, Budgets, Financial Risk, Operations Management, Public Speaking, Medical Billing
Education
Notre Dame College 1985 — 1990
BA, Business
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Dearborn National September 2010 - January 2014
Coventry Health Care 2008 - 2010
Destiny Health 2001 - 2008
Hallmark Services Corporation 1993 - 2001
Skills
Health Insurance, Underwriting, Insurance, Disability Insurance, Healthcare, Brokers, Risk Management
Education
Northern Illinois University
Bachelor of Arts, Psychology, graduated cum laude
Catamaran, formerly SXC Health Solutions November 2010 - Present
Hallmark Services Corporation May 2008 - May 2010
Hallmark Services Corporation July 2005 - May 2008
Benesight January 1993 - April 2005
PM Studios Music Store January 1991 - January 1992
Phil Longmeier & Assoc January 1990 - January 1991
Catholic Order of Foresters Life Ins. Co January 1988 - January 1990
Prudential Property and Casualty Insurance Company January 1972 - January 1978
Skills
Customer Service, Insurance, Leadership, Management, Team Building
Education
College of DuPage 1992 — 1993
some college, Business
Triton Junior College
Business and Accounting
Hallmark Services Corporation Telecommunications AnalystNorthern TrustAugust 2005 - August 2008
Education
Columbia College Chicago
Bachelors of Science, Communications
Sentinel Technologies September 2014 - Present
Illinois Hospital Association September 2013 - December 2013
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2013 - September 2013
Hallmark Services Corporation July 2011 - February 2013
Equilibrium IT Solutions, Inc. June 2011 - July 2011
Rosenthal Collins Group LLC September 2009 - May 2011
Cardiovascular Management of Illinois January 2007 - September 2009
Skills
Active Directory, DHCP, Blackberry Enterprise..., Access, ITIL v3 Foundations..., Microsoft DNS, ITIL, Windows, Windows Server, Microsoft SQL Server, Disaster Recovery, Linux, VMware, DNS, Citrix, Windows 7, SharePoint
Education
Lewis University 2002 — 2005
Dearborn National October 2013 - Present
Hallmark Services Corporation November 2011 - Present
Hallmark Services Corporation August 2004 - November 2011
Skills
Employee Relations, HRIS, Human Resources, Insurance, Leadership, Management, Performance Management, Personnel Management, Recruiting, Employee Benefits, Onboarding, Talent Management, Team Building, Vendor Management
Education
Northeastern Illinois University 2000 — 2004
BA, HR Training & Development
Hallmark Services Corporation December 2009 - Present
Aerotek Professional Services Data Entry ClerkAerotek Professional ServicesDecember 2009 - Present
Accuity September 2006 - March 2009
Chicago Youth Centers October 2002 - September 2006
City of Chicago April 2002 - October 2002
BMO Nesbitt Burns June 1994 - March 1999
Skills
Access, Customer Service, Data Entry, Databases, General Ledger, Invoicing, Microsoft Excel, Microsoft Office, Nonprofits, Outlook, Payroll, Policy, Telephone Skills
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Bachelor's degree, Technical Management/Accounting, Senior
Northwestern College 2008 — 2010
Associate, Business Administration
Northwestern University 2008 — 2010
Associate, Business Administration
Tricoci University of Beauty Culture July 2015 - Present
DeVry Education Group September 2013 - July 2015
Hallmark Services Corporation June 2011 - September 2013
RSA Medical June 2010 - June 2011
ALE Solutions, Inc. April 2008 - March 2010
Ulta September 2003 - September 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Event Planning, Outlook, Social Media, Retail, Sales, Recruiting, Public Speaking, Coaching, Team Building, Data Entry
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master of Human Resourse Management, Human Resources Management/Personnel Administration, General
Aurora University 2011 — 2013
Bachelor of Arts (B.A.), Communication, General
Elgin Community College 2010 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Attadale Partners 2010 - Present
Hallmark Services Corporation 2006 - 2009
Skills
Business Strategy, Health Insurance, Change Management, Leadership, Management, Management Consulting, Process Improvement, Program Management, Project Management, Business Development, Strategic Planning, Strategy, Business Analysis
Education
Illinois State University
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2013 - September 2013
Hallmark Services Corporation May 2005 - December 2012
The Ecco Group September 2003 - May 2005
NewTel, Inc. January 2001 - June 2003
Strategic Compensation Research Associates July 1994 - November 2000
Morrow & Co September 1986 - July 1994
Skills
Health Insurance, Shareholder..., Corporate Governance, Customer Service, Change Management, Talent Management, Risk Management, Business Analysis, Team Building, Access, Microsoft Excel
Education
Grinnell College
BA
Medical Staffing Network 2009 - Present
Medical Staffing Network 2004 - 2009
Medical Staffing Network 2001 - 2003
American Chambers Life Insurance 1996 - 2001
Hallmark Services Corporation 1994 - 1996
FHP, Inc 1990 - 1995
Education
Cerritos College 1989 — 1991
Orechkin Insurance Agency May 2006 - Present
First-Penn Pacific May 1996 - August 2003
Hallmark Services Corporation September 1995 - March 1996
Education
North Central College 1986 — 1990
Bachelor of Arts, Business Management
Resurrection High School 1982 — 1986
Black Horse Carriers, Inc May 2014 - Present
Hallmark Services Corporation April 1995 - Present
William F. Gurrie & Co, LTD May 1989 - April 1995
Freedom Federal Bank 1987 - May 1989
Skills
Internal Controls, Financial Reporting, Account Reconciliation, Financial Accounting, Accounting Research, Excellent oral and..., Analyze and develop..., Creative and resourceful, Accounting, Sarbanes-Oxley Act, Auditing, Accounts Receivable, General Ledger, Access, Budgets, Process Improvement, Business Analysis, Finance, Insurance, Management, Financial Analysis, Forecasting, Leadership, Bank Reconciliation
Education
Benedictine University 1985 — 1989
Bachelor of Arts (B.A.), Accounting
Hallmark Services Corporation March 2007 - February 2010
Hallmark Services Corporation March 2007 - February 2010
Hallmark Services Corporation March 2007 - February 2010
Unicare August 2000 - May 2006
Unicare Insurance 2000 - 2006
Skills
Customer Service, Talent Acquisition, Insurance, Enrollment Management
Education
Northern Illinois University 1992 — 1993
Northern Illinois University 1992 — 1993
CNO Financial Group July 2014 - Present
Coventry Health Care, an Aetna Company August 2010 - July 2014
Hallmark Services Corporation 2004 - 2010
Skills
Insurance, Health Insurance, Underwriting, Healthcare, Leadership, Disability Insurance, Sales Management, Microsoft Excel, Brokers, Outlook, Workers Compensation, Life Insurance, Management, Process Improvement, Sales, Strategic Planning, Property & Casualty..., Customer Service
Education
Arizona State University
Bachelor of Arts (B.A.), Political Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2013 - Present
Hallmark Services Corporation April 2012 - June 2013
Hallmark Services Corporation September 2007 - April 2012
Hallmark Services Corporation July 1997 - August 2007
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 1995 - July 1997
Celtic Life Insurance Company February 1995 - December 1995
Celtic Life Insurance Company March 1992 - January 1995
Skills
Web Content, Business Requirements, eProducer support, Competitive Analysis, Online Enrollment, Online Marketing, Open Enrollment, Staff Training, Marketing Communications, insurance operations, Business Process..., private exchange, Medicare supplement..., Mentoring, Document Review, Technical Documentation, Microsoft Excel, SharePoint, System Integration..., Affordable Care Act, Secure FTP, Rules Engines, Medicare Advantage, Medicare Prescription...
Education
LOMA 1992 — 1994
FLMI
Harper College 1991 — 1992
Certificate Program, Computer Information Systems
University of Illinois at Chicago 1985 — 1989
BA, Communication
Hallmark Services Corporation 2005 - 2011
Direct Access Brokerage Services 1996 - 2003
Education
Benedictine University 2006 — 2008
B.A. in Management, Business Management
Quigley North 1972 — 1976
High School Diploma, Math, English, Science, Theology, History
Health Care Service Corporation December 2014 - Present
Health Care Service Corporation July 2012 - December 2014
Hallmark Services Corporation February 2011 - July 2012
Hallmark Services Corporation 2008 - 2011
Hallmark Services Corporation 2004 - 2008
Skills
Process Improvement, Health Insurance, Insurance, Business Analysis, Customer Service, HIPAA, Leadership, Team Building
Education
Southern Illinois University, Carbondale 1999 — 2001
Bachelor of Science (B.S.), Journalism
Joliet Junior College 1997 — 1999
Associate's degree
Parents and Teachers of Bartlett 2013 - Present
720Tech, LLC 2012 - 2014
KMC Transportation 2009 - 2012
Hallmark Services Corporation 2007 - 2009
New York Life Insurance Company 2000 - 2007
Skills
Logistics, Strategic Planning, Operations Management, Management, Customer Service, Transportation, Inventory Management
Education
Benedictine University
Organizational Leadership
College of DuPage
Associate of Arts (A.A.)
Glenbard East
School District of Illinois May 2010 - Present
Hallmark Services Corporation December 1997 - December 1998
United Security Life insurance Co. July 1993 - December 1997
Skills
Tutoring, Curriculum Design, Curriculum Development, Teaching, Non-profits, Research, Community Outreach, Classroom, Customer Service, Special Education, Business Analysis, Team Building
Education
Loyola University of Chicago
Bachelor of Arts (B.A.), Sociology
Health Care Service Corporation November 2008 - Present
Halmark Services Corporation 2006 - 2008
Hallmark Services Corporation February 2005 - 2006
Sprint Nextel August 1999 - August 2004
Skills
Call Center, Health Insurance, Process Improvement, Lotus Notes, Customer Service, Customer Satisfaction, Data Entry, Business Analysis, HIPAA, Access, Call Centers, Troubleshooting
Education
Benedictine University 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Hallmark Services Corporation January 2013 - September 2013
UBM Aviation 1974 - 2012
Skills
Microsoft Excel, Microsoft Word, Financial Reporting, Customer Service, Financial Analysis, Forecasting, Strategic Planning, Managerial Finance, Account Management, Budgets, Account Reconciliation, Accounts Payable, Analysis, Accounts Receivable, General Ledger
Education
Moraine Valley Community College 1995 — 1996
Accounting
RSA Medical August 2008 - Present
Hallmark Services Corporation September 2005 - July 2008
Bankers Conseco Life Insurance Company June 1997 - August 2005
Education
Morton College
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2013 - Present
Hallmark Services Corporation October 2012 - Present
Hewlett-Packard December 2008 - Present
Alcatel-Lucent June 2005 - December 2008
Alcatel-Lucent April 2003 - May 2005
Skills
ITIL, HP, CMDB, HP CMDB tools (ESL,..., Service Manager 7, MS-Office (Access,..., Visio, Remedy,..., Cherwell, Lotus notes, BMC - Atrium, ADDM & BCO, SDLC, Unix, IT Management, Requirements Analysis
Education
DePaul University 1998 — 2002
Bachelor's degree, Computer Science
Federal Home Loan Bank of Chicago June 2013 - Present
Hallmark Services Corporation September 2012 - May 2013
BB&T August 2010 - September 2012
Accordant Health Services August 2009 - March 2010
RMIC January 2001 - February 2009
Freddie Mac March 1985 - September 1997
Arthur Andersen & Co August 1979 - March 1985
Skills
Business Analysis, Process Improvement, SDLC, Visio, SharePoint, Project Management, Requirements Gathering, Requirements Analysis, Risk Management, Vendor Management, User Acceptance Testing, Business Requirements, Banking, Credit, Financial Reporting, Financial Analysis
Education
High Point University 2005 — 2009
Bachelor of Science (BS), Management Information Systems, General
Utica National Insurance Group August 2011 - Present
Abbott April 2011 - July 2011
Hallmark Services Corporation February 2010 - March 2011
MICROS Systems Inc November 2008 - November 2009
Insight August 2005 - November 2008
Skills
Microsoft Certified..., SharePoint, .NET, MS Project, MCITP, MCNE, Microsoft Certified..., Certified Novell..., Technical Recruiting, MCDBA, Microsoft SQL Server, SAN, Active Directory, System Deployment, Consulting, Microsoft Technologies, Sourcing, Screening, Software Installation, MCPD, MCSE, MCTS, CNE, Big Data, Developed Strategies...
Education
Northwestern University 1981 — 1982
Post Graduate, Derivates\Trading
Northern Illinois University 1968 — 1973
Master's Degree, Banking, Corporate, Finance, and Securities Law
DeVry Education Group November 2013 - Present
DeVry Education Group April 2010 - November 2013
Hallmark Services Corporation November 2006 - April 2010
ULTA Beauty June 2001 - November 2006
Skills
Data Entry, Microsoft Office, Oracle, SAP, Workflow Management, Human Resources, Data Analysis, Microsoft Excel, Microsoft Word, PowerPoint
Education
Northern Illinois University 2002 — 2006
Bachelor of Arts (B.A.), Sociology
Private September 2012 - Present
Association for Individual Development November 2009 - September 2012
Torrid February 2008 - October 2010
Mill Park Elementary October 2008 - May 2009
Hallmark Services Corporation October 2007 - September 2008
Skills
Time Management, Customer Service, Microsoft Word, Social Services
Education
Northern Illinois University 2004 — 2007
Bachelor of Applied Science (BASc), Family and Consumer Sciences/Human Sciences
College of DuPage 2000 — 2003
Associate's degree, Psychology
Health Care Service Corporation October 2013 - Present
Hallmark Services Corporation December 2010 - October 2013
The Jacobson Group April 2010 - December 2010
Wellpoint Anthem June 2007 - December 2009
Education
Notre Dame College 1985 — 1989
Bachelor of Arts (BA), Business Administration and Management, General
S&D Products July 2015 - Present
Prinova Group March 2012 - July 2015
Integrated Respiratory Solutions October 2010 - March 2012
Hallmark Services Corporation September 2009 - October 2010
RTC July 2000 - August 2009
Skills
Customer Service, Microsoft Office, Microsoft Word, Team Building, Sales, New Business Development
Education
Elgin Community College 1992 — 1995
Business Administration and Management, General