Independent Health
Industry: Company
DescriptionFounded: 1980 Subsidiary: NOVA Healthcare Administrators, Inc. Parent organization: Independent Health Association, Inc.
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Independent Health Employees
Independent Health November 2010 - September 2014
CHG Healthcare Services August 2007 - July 2010
Mengel, Metzger, Barr & Co. LLP October 2004 - August 2007
Skills
Process Improvement, Microsoft Excel, Auditing, Accounting, Financial Analysis, Analysis, Account Reconciliation, Teamwork
Education
SUNY Institute of Technology 2009 — 2012
Master of Business Administration (M.B.A.), Health Services Management
Nazareth College of Rochester 2001 — 2004
Bachelor's degree, Accounting
Independent Health July 2015 - Present
University at Buffalo August 2014 - Present
Skills
Epidemiology, Environmental Health, Risk Assessment, SAS Programming, SPSS, EpiData, R, Molecular Biology, Microsoft Office, Adobe Photoshop
Education
University at Buffalo 2014 — 2016
Master of Public Health (MPH), Epidemiology, 4.0/4.0
Fudan University 2005 — 2010
Bachelor of Medicine, Bachelor of Surgery (M.B.B.S.), Public Health and General Preventive Medicine
U.S. Navy Reserve Psychological Health Outreach Program May 2015 - Present
U.S. Navy Reserve Psychological Health Outreach Team December 2014 - May 2015
Independent Health September 2011 - December 2014
New Directions Youth & Family Services July 2012 - November 2014
Lake Shore Behavioral Health August 2009 - September 2011
TLC Health Network May 2009 - November 2009
Tri-County Memorial Hospital April 2009 - November 2009
TLC Health Network March 2009 - November 2009
Hilbert College January 2008 - June 2008
Buffalo Psychiatric Center March 2007 - January 2008
Skills
Mental Health, Treatment, Group Therapy, CBT, Motivational..., Community Outreach, Case Management Services, DBT, Psychotherapy, Case Managment, Behavioral Health, Interventions, Chemical Dependency, Mental Health Counseling, Harm Reduction, Stress Management, Adolescents, Social Services, Healthcare, Family Therapy, Psychological Assessment, Solution Focused, Self-esteem, Co-occurring Disorders, Crisis, Grief Counseling, Inpatient, Mindfulness, Substance Use Disorders, Play Therapy, Adolescent Therapy, Prevention, Suicide Assessment, Parent Education, Medical Social Work, Relapse Prevention, Dual Diagnosis, Crisis Intervention, Psychiatry, Google Groups, Clinical Psychology, Clinical Research, Anger Management, Life Transitions, Counseling Psychology, Clinical Supervision, Therapists, Community Mental Health, Behavioral Problems, Adolescent Health
Education
Medaille College 2006 — 2008
M.A., Mental Health Counseling
SUNY Fredonia 2000 — 2004
BA, Psychology
EFPR Group, LLP January 2015 - Present
Independent Health November 2014 - January 2015
Try-It Distributing Co., Inc. May 2012 - November 2014
Independent Solutions Wealth Management, LLC March 2014 - May 2014
O'Bannon and Davis Inc. September 2013 - December 2013
Ted's Hot Dogs June 2010 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Team Leadership, Accounting, Financial Accounting, Auditing, Time Management, Teamwork
Education
Medaille College 2010 — 2014
Bachelor of Science (B.S.), Accounting
Sweet Home High School 2006 — 2010
Independent Health Association June 2010 - Present
Independent Health June 2010 - Present
Computer Task Group 2012 - 2013
Enterprise Solutions Inc. 2010 - 2012
Skills
Requirements Analysis, SQL, Informatica, Business Intelligence, Data Warehousing, SDLC, Agile Methodologies, Business Analysis, Unix
Education
Lamar University 2007 — 2009
Master's Degree, Masters in Engineering
www.SHOP.COM/missdebbismall March 2014 - Present
Media One Group, LLC April 2009 - Present
mediaonebridal.com September 2011 - Present
SGC HomeTown Hero's Fund July 2011 - Present
Chautauqua County Board of Elections September 2005 - Present
Origami Owl September 2012 - Present
Bistro At The Old Fort Inn July 2013 - October 2013
Independent Health September 2009 - February 2013
Sears Holdings Corporation August 1978 - April 2009
Skills
Public Relations, Marketing, Advertising, Social Media, Social Networking, Online Advertising, Fundraising, Team Building, Microsoft Office, Event Management, Bookkeeping, Customer Service, Office Management, Radio, Human Resources, Health Insurance, Disability Insurance, Life Insurance, Social Media Marketing, Public Speaking, Photography, PowerPoint, Marketing Communications, Nonprofits
Education
Indian River Community College 1977 — 1995
Continuing Education, Business Administration and Management, General
Falconer, New York 1972 — 1977
Independent Health July 2014 - Present
Make-A-Wish Foundation of Western New York January 2014 - May 2014
Medaille College September 2010 - May 2014
Aerotek June 2013 - December 2013
Skills
Teamwork, Leadership, Communication, Positivity, Organization, Time Management, Event Planning, Social Networking, Critical Thinking, PowerPoint, Social Media, Recruiting, Facebook, Public Speaking, Research, Data Entry
Education
Medaille College 2010 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Computer Task Group, Inc. June 2008 - Present
Hospital for Special Surgery July 2015 - Present
Erie County Medical Center January 2015 - April 2015
Independent Health July 2014 - October 2014
Roswell Park Cancer Institute April 2014 - June 2014
HEALTHeLINK September 2011 - June 2014
Independent Health October 2009 - July 2011
Merchants Insurance Group March 2009 - June 2009
HealthNow New York Inc. August 2008 - November 2008
Afshar Consulting Group, Inc. March 1997 - June 2008
Skills
Requirements Analysis, Software Project..., SDLC, Leadership, Business Analysis, IT Strategy, PMP, Business Process, Integration, Enterprise Architecture, Vendor Management, Program Management, Business Intelligence, Consulting, Business Process..., Project Management, Systems Analysis, Requirements Gathering, Process Improvement, PMO, SOA
Education
Indiana University of Pennsylvania
Bachelor of Science (BS), Computer Science
J2K Systems Inc January 2008 - Present
Raiffeisen Bank August 2012 - August 2014
Independent Health 2011 - 2012
CVS Caremark Corporation December 2010 - June 2011
eBay September 2010 - December 2010
Pfizer pharmaceuticals January 2010 - October 2010
IBM 2010 - 2010
IBM Global Services 2010 - 2010
Allianzlife insurance August 2009 - December 2009
American Farmers and Ranchers November 2008 - July 2009
Skills
Insurance, Telecommunications, J2EE, Business Management, Healthcare, Websphere, Enterprise Architecture, SOA, IT Strategy, Agile, Business Analysis, Solution Architecture, SDLC, Business Intelligence, Scrum, Requirements Analysis, Web Services, Cloud Computing, Architecture, Program Management, Application Development, Weblogic, UML, Software Development, Integration, Process Improvement, Business Process..., Requirements Gathering, SOAP, Process Engineering, Management Consulting, Change Management, JSP, ESB, Struts, RUP, Business Process, JMS, XML, DB2, Process Development, Vendor Management, EAI, Software Project..., Agile Methodologies, Business Process..., Business Process Design, Agile Project Management, Architectures, Java Enterprise Edition
Education
The University of Kansas 2002 — 2005
MS, Engineering Management
National Institute of Technology Durgapur
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Independent Health December 2013 - Present
Budwey's Supermarkets June 2008 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, Efficiency, Timely Decision Making, Creative Problem Solving
Education
Medaille College 2009 — 2014
Bachelor's degree, Management Information Systems, General
Independent Health May 2013 - Present
United States Postal Service October 2012 - May 2013
United States Postal Service August 2011 - October 2012
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Word, Outlook
Education
ITT Technical Institute-Getzville 2006 — 2008
Associate of Arts (AA), Graphic Design
Independent Health March 2014 - Present
Independent Health August 2011 - February 2014
Independent Health August 2008 - August 2011
Bert's Bikes and Fitness January 2007 - October 2008
Skills
Software Quality..., Oracle Applications, Application Lifecycle..., Healthcare Information..., Health Insurance, Sales, Spanish, German, SQL, Microsoft Office, Account Management, Proofreading, Enterprise Software, Customer Service, Provider Relations, Privacy Compliance, HIPAA, IT Operations, Cognos, Data Mining, Medical Billing, Medicare, Software Documentation
Education
State University of New York at Buffalo 2007 — 2014
Bachelor's degree (pursuing), International Relations and Affairs
Erie Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Hackensack University Medical Center December 2013 - Present
KPMG, LLP August 2011 - December 2013
Hofstra Univresity June 2009 - August 2011
KPMG June 2010 - August 2010
Hofstra University September 2007 - December 2009
Independent Health June 2008 - January 2009
Buffalo Medical Group, PC June 2008 - January 2009
Skills
Financial Analysis, Accounting, Data Analysis, Microsoft Excel, QuickBooks, Auditing, Financial Accounting, Financial Reporting, GAAP, Finance, Internal Controls, Report Writing, SEC filings, SEC Filings, Sarbanes-Oxley Act, US GAAP, Microsoft Word
Education
Hofstra University 2010 — 2011
MS, Accounting
Hofstra University 2007 — 2010
BBA, Accounting
Delaware North Companies August 2012 - Present
Independent Health November 2009 - August 2012
Grant Thornton LLP August 2008 - October 2009
Grant Thornton September 2006 - August 2008
Grant Thornton LLP June 2005 - August 2005
Skills
Accounting, Auditing, Financial Reporting, Internal Audit, Internal Controls, Financial Analysis, GAAP, SSAE 16, Analysis, Assurance, Budgets, External Audit, Financial Statements, Forecasting, Management, Process Improvement, Sarbanes-Oxley Act
Education
John Carroll University 2006 — 2007
Masters in Business Administration
John Carroll University 2002 — 2006
Bachelor of Science in Business Administration, Accounting
Canisius High School 1998 — 2002
Independent Health August 2015 - Present
Sisters of Charity Hospital Employees Federal Credit Union May 2015 - Present
Catholic Health System April 2013 - Present
Catholic Health System October 2009 - Present
Catholic Health System September 2007 - October 2009
KVS Information Systems April 2000 - August 2007
FEDEX KINKOS January 1998 - May 1999
Skills
Healthcare Information..., Healthcare, EHR, HIPAA, EMR, ITIL, Management, Networking, Healthcare Management, Project Management, Information Technology, Hospitals, Disaster Recovery, Troubleshooting, Software Documentation, Training, Process Improvement
Education
Medaille College 2014 — 2016
Master of Business Administration (M.B.A.), Masters in Business Administration
University at Buffalo 1999 — 2001
BS, Management Informaiton Systems
University of North Carolina at Charlotte 1995 — 1999
Accounting and Business/Management
Independent Health September 2014 - Present
Deloitte Consulting February 2008 - September 2014
Delaware North Companies September 2006 - February 2008
Delaware North Companies October 2005 - September 2006
Skills
Visio, Requirements Analysis, ITIL, Business Analysis, Business Process..., Project Management, Vendor Management, Process Improvement, IT Management, IT Strategy, Business Process, Change Management
Education
Medaille College 2005 — 2007
MBA, Strategic Management
State University of New York College at Buffalo 2001 — 2004
BS, Computer Information Systems
Evans Funeral Chapel and Cremation Services September 2014 - Present
Private Independent Christian September 2014 - Present
Evans Funeral Chapel and Cremation Services September 2014 - Present
Independent August 2013 - Present
International Association of Trauma Professionals October 2012 - Present
Community Christian Church-White Marsh September 2011 - Present
American Academy of Grief Counseling June 2007 - Present
American Academy of Funeral Service Associates June 2007 - Present
Independent Health April 2004 - Present
Disaster Mortuary Operational Response Team Region III April 2002 - Present
Skills
Training, Coaching, Conflict Resolution, Mental Health, Community Outreach, Psychology, Social Services, Stress Management, Treatment, Grief Counseling, Mental Health Counseling, Program Development, Public Speaking, Training Delivery, Workshop Facilitation, Behavioral Health, Leadership, Psychotherapy, Team Building, Stress, Disaster Response, Pastoral Counseling, Funeral Service, Sales, Marketing Strategy
Education
Johns Hopkins Bloomberg School of Public Health 2015 — 2016
Crisis/Emergency/Disaster Management
Seminary Chapel 2013 — 2014
Masters of Divinity, Pastoral Studies/Counseling
Seminary Chapel 2012 — 2014
Bachelor of Ars in Christian Studies
Light University 2012 — 2013
Trauma, stress, grief with military applications
Canyon College 1993 — 1995
Certification in Grief Counseling-Thanatology
The Community College of Baltimore County 1993 — 1995
Certificate in Health Services Management
The Community College of Baltimore County 1990 — 1992
Associate of Arts (A.A.), Funeral Service and Mortuary Science
Independent Health May 2006 - Present
Education
Hobart and William Smith Colleges
Bachelor of Arts (BA), Economics
Gallagher Benefit Services September 2010 - Present
Small Regional Insurance Agency January 2009 - September 2010
Mercer Health & Benefits 2000 - 2009
Independent Health 1998 - 2000
Skills
Employee Benefits, Investment Strategies, Defined Benefit, Financial Advisory, Mutual Funds, ERISA, Insurance, Pensions, Defined Contribution, Health Insurance, Benefits Administration, Securities, Series 63, Disability Insurance, Qualified Retirement..., Risk Management, Series 7, New Business Development, Life Insurance, Underwriting, Mergers & Acquisitions, Retirement Plan..., Financial Services, Business Planning, Selling, Investment Advisory, Fixed Annuities, Executive Pay, Financial Analysis, Brokers, Asset Allocation, Sales, Benefits, Plan Design, Asset, Mergers, HR Consulting, Benchmarking, Financial Risk, Asset Managment, Series 6, Risk, Consultative Selling, Asset Management, Vendor Relations, 401(k) Plan Consulting
Education
State University of New York College at Cortland 1988 — 1992
B.S., Management Science/Economics
London Metropolitan University 1990 — 1991
Study Abroad, Liberal Arts
Amherst High School 1984 — 1988
High School Diploma
Independent Health July 2009 - Present
Independent Health October 2006 - February 2008
Independent Health October 2004 - October 2006
Skills
Health Insurance, Medicare, HIPAA, Program Management, Leadership, Customer Service, Healthcare, Call Centers, Sales, Managed Care, Sales Management, Employee Benefits, Medicaid, Provider Relations, Vendor Management, Process Improvement, Access, Insurance, Claim, Software Documentation, Team Building, Revenue Cycle
Education
Erie Community College
Associates, General
Southern Westchester BOCES November 1996 - Present
Independent Health January 1994 - November 1996
RAD OIL COMPANY January 1993 - January 1994
Education
Westchester Community College 2002 — 2002
Cisco CCNA Academy - Completed
WESTCON 1994 — 1994
Novell CNE Training - Completed
Iona College
Bachelor Business Administration, Management Information Systems
24 Hr. Helping Hands, LLC November 2014 - Present
Child & Adolescent Treatment Services October 2011 - September 2014
Independent Health February 2009 - October 2011
RespicAir June 2008 - December 2008
Health System Services November 2006 - June 2008
TeleTech August 2004 - November 2006
Skills
Non-profits, Fundraising, Communication Skills, Public Speaking, Event Planning, Community Outreach, Volunteer Recruiting, Volunteer Training, Volunteer Management, Special Events..., Managing Database, Microsoft Office, PowerPoint, Editing, Non-profit Volunteer, Microsoft Excel, Nonprofits, Microsoft Word, Administrative..., Communication, Customer Service, Team Building, Time Management, Administrative...
Education
Grand Canyon University 2014 — 2018
Bachelor of Science in Business Marketing, Business, Management, Marketing, and Related Support Services
Fairport High School 1997 — 2001
Regents Diploma
Independent Health 2003 - Present
Skills
Customer Service, Budgets, Grants, Healthcare, Analysis, Management, Research, Policy, Finance, Strategic Planning
Education
Hilbert College
Bachelor's Degree, Business Administration and Management
New Era Cap April 2014 - Present
Independent Health March 2013 - February 2014
Independent Health August 2008 - March 2013
Skills
Medicare, GXS, SAP, Insurance, Outlook, Customer Service, Healthcare, Data Entry, Microsoft Office, Health Insurance, Access, Administrative..., Medicaid, HIPAA, Quality Auditing, Scheduling Management, meeting minutes, Sales, Microsoft Excel
Education
Erie Community College 2008 — 2010
Associate's degree, Office Management & Administration
Independent Health April 2009 - Present
Leadership In Action 2008 - Present
The O'Keefe Consulting Group January 2001 - Present
Datatel Inc. 2004 - December 2008
LiquidMatrix 2004 - 2005
Fiserv RSA, Remarketing Services of America 2002 - 2004
HeavenSpa January 2002 - August 2003
ToolSource.com March 2000 - November 2001
HealthNow New York Inc./Blue Cross Blue Shield of WNY June 1999 - June 2000
ClientLogic January 1996 - May 1999
Skills
Strategic Planning, Product Management, Leadership, Enterprise Architecture, SDLC, Technology Change..., Infrastructure, Product Development, Healthcare Information..., Executive Management, Call Centers, Process Improvement, Cross-functional Team..., Change Management, Management, Business Intelligence, Team Leadership, Employee Engagement, Team Building, Strategy, Project Management, CRM, Integration, Outsourcing, ERP, Requirements Analysis, Software Development, Vendor Management, E-commerce, Quality Assurance, Entrepreneurship, Business Process..., IT Strategy, Business Analysis, Professional Services, IT Management, Information Technology, Project Portfolio..., Business Process, Consulting, Program Management, Software Project..., Enterprise Software, Agile Methodologies
Education
Houghton College
Bachelor of Applied Science (BASc)
Niagara County Community College 1977 — 1979
Associate of Applied Science (A.A.S)
Independent Health August 2015 - Present
The Buffalo News July 2014 - Present
Capstone Publishers 2011 - Present
Lippes Mathias Wexler Friedman LLP March 2014 - August 2015
American City Business Journals November 2008 - March 2014
The Sun Newspaper April 2006 - November 2008
Skills
Editing, Editorial, Proofreading, Newspapers, Publications, Journalism, Publishing, Newspaper, News Writing, Books, Copy Editing, Media Relations, Magazines, Freelance Writing, Fundraising, Copywriting, Web Content, Marketing, Public Relations, RFP writing, New Business Development, Crisis Communications, Press Releases, Press Kits, Public Affairs, Guest Lecturing
Education
Hesser College 1993 — 1995
Human Services
Independent Health 2005 - Present
Independent Health March 1999 - August 2005
Independent Health March 1996 - February 1999
C.V. Starr Center for Applied Economics (New York University) September 1985 - April 1994
Consultants in Industry Economics September 1980 - April 1994
Skills
Web Services, Disaster Recovery, Apache, Microsoft SQL Server, IIS, Security, Databases, System Administration, Tomcat, Performance Tuning, WebSphere Application..., JBoss Application Server, Networking, Enterprise Software, Management, SDLC, Enterprise Architecture, Visio, Requirements Analysis, IT Strategy, Solution Architecture, Integration
Education
New York University 1979 — 1994
M.Phil.
University of Saskatchewan 1975 — 1979
B.A. (High Honors)
Independent Health September 2015 - Present
Ingram Micro September 2014 - July 2015
Ingram Micro December 2012 - September 2014
Liazon April 2012 - November 2012
Bryant & Stratton College December 2006 - January 2012
Zurn Industries July 2004 - September 2006
Beneficial Financial Group December 2003 - June 2004
PowerNetGlobal Communications May 2002 - November 2003
Skills
Budgeting, Accounting, Excel, Customer Relations, Strategic Planning, Microsoft Excel, Forecasting, Budgets, Customer Service, Vendor Management, Analysis, Time Management, Accounts Payable, Insurance, Management, Negotiation, Business Process..., Account Management, Business Analysis, Financial Analysis, Strategy
Education
Liberty University 2007 — 2010
M.S.
State University of New York College at Fredonia 1998 — 1999
B.S.
Jamestown Community College 1995 — 1998
A.A.S.
Cattaraugus Central School
Olmsted Center for Sight July 2010 - Present
Olmsted Center for Sight December 2004 - Present
National Statler Center for Careers in Hospitality Service March 2003 - October 2010
Independent Health August 2002 - October 2002
Adam's Mark Buffalo/Niagara July 2001 - April 2002
Buffalo Destroyers (Arena Football March 2001 - April 2001
Erie County Sheriff’s Office January 2000 - August 2000
Medaille College September 1999 - December 1999
Medaille College September 1997 - September 1998
Skills
windows 7, Microsoft Office, Duxbury Braille..., ACT Database Software, XP, Customer Service, Customer Relations, Word, Press Releases, Career Counseling, Microsoft Word, Time Management, Technical Writing, Windows 7, Community Outreach, Windows XP, Training, Nonprofits, Public Relations, Editing, Public Speaking, Event Planning, Leadership, Fundraising, Management
Education
The National Statler Center for Careers in Hospitality Service 2001 — 2001
Hospitality
Medaille College 1996 — 2000
Bachelors of Science, Media/Communications
Independent Health June 2012 - Present
Paychex September 2011 - May 2012
ZAVATA INDIA PVT. LTD. (A SUBSIDIARY OF APOLLO HEALTH STREET) January 2008 - January 2009
Skills
Oracle, Data Analysis, Data Warehousing, Quality Assurance, Toad, SQL, PL/SQL, Healthcare Information..., HIPAA, Kalido, ODI, ETL, Quality Center, SDLC, Requirements Gathering, HP Quality Center, Test Planning, Requirements Analysis, Microsoft SQL Server, Testing, Test Cases
Education
International Technological University 2009 — 2011
Master of Science (MS), Health/Health Care Administration/Management
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Pharmacy (BPharm)
Decision Resources Group January 2015 - Present
National Parkinson Foundation Western New York Chapter 2014 - 2015
Independent Health 2012 - 2013
Independent Health August 2008 - March 2012
Independent Health May 2007 - August 2008
Niagara Falls Housing Authority April 2005 - May 2007
Assemblywoman Francine Delmonte October 2003 - March 2005
Niagara Gazette April 1993 - October 2003
Skills
Media Relations, Public Relations, Press Releases, Social Media, Editing, Media Skills Training, Writing, Fundraising, Teaching, Strategic Public..., Speech Writing, Project Management, crisis communications, Copywriting, Corporate Communications, Marketing Communications, Social Media Marketing, Community Outreach, Internal Communications, Event Planning, Press Conferences, Crisis Communications, Public Speaking, Nonprofits, Social Networking, Program Management, Television, Marketing, Newspapers, Editorial, Strategic Communications, Journalism, Interviews, Copy Editing, News Writing, Publicity, Communications Planning, Radio, Facebook, Crisis Management, Volunteer Management, Feature Articles, Publishing, Grant Writing, Newsletters, Leadership, Strategic Planning, Event Management, Strategy
Education
State University of New York College at Buffalo 1991 — 1993
BA, Journalism
Genesee Community College 1989 — 1991
Associate in Science, Media Arts/Broadcasting
Penton Education Services
Social Media Certificate
Niagara University
Online Marketing Certificate
Lockport Community Television
Television Production Training Course
The Grantsmanship Center
Grant writing certificate
Independent Health June 2013 - Present
Independent Health September 2012 - June 2013
Medaille College May 2012 - May 2013
The Home Depot May 2010 - June 2012
Pizza Metro, Inc. January 2009 - September 2009
Skills
Superior organizational..., Highly personable, Quick & Eager Learner, Proficient using, Access Database, Microsoft Office, Microsoft Excel, Microsoft powerpoint, SAS programming, SQL, Time Management, PowerPoint, Outlook, Data Mining, Databases, Customer Service, Sales, Analysis, Research, Access, Programming, Team Leadership, SAS, Critical Thinking, Leadership Development, Photoshop, Teamwork, Microsoft SQL Server, Data Warehousing, Data Modeling
Education
Canisius College 2013 — 2014
Master of Business Administration (MBA), Information Technology
Medaille College 2009 — 2013
Bachelor of Science (B.S.), Management Information Systems
Acclaris March 2013 - Present
EngagePoint July 2011 - March 2013
Independent Health April 2008 - June 2012
P&A Group September 2001 - April 2008
Univera Healthcare July 1998 - September 2001
Skills
Insurance, Healthcare, Banking, Administration, Public Speaking, Customer Relations, New Business Development, Account Management, Process Improvement, Team Building, Cross-functional Team..., Operations Management, Mentoring, Team Leadership, Product Development, Subject Matter Experts, Personal Development, Business Relationship..., Agile Methodologies, User Stories, User Experience Design, Third Party Claims, Vendor Relationships, Legal Compliance, Health Savings Accounts, Flexible Spending..., Healthcare Reimbursement, Health Insurance, Change Management, Insurance Brokerage, Consumer Healthcare, High Deductible Health..., Software Design, Analytical Skills, Product Management, Key Performance..., Product Managers, Product Specialists, Customer Service, Management, Business Analysis, Software Documentation, Integration, Leadership, Employee Benefits, Business Process..., Benefits Administration, Business Planning
Education
Medaille College 1999 — 2002
Bachelor of Business Administration (B.B.A.), Accelerated Program
Independent Health September 2012 - Present
HSBC March 2012 - September 2012
Collabera August 2011 - March 2012
Wipro June 2010 - August 2011
Wipro Technologies April 2008 - June 2010
Wipro Technologies September 2005 - April 2008
Skills
Struts, Hibernate, Spring, Java, JSP, Servlets, EJB, Tomcat, XML, JUnit, JDBC, DB2, Microsoft SQL Server, Eclipse, Toad, SOA, Web Services, RESTful WebServices, WebSphere Application..., Web Logic, RAD, REST, XSLT, Maven, Requirements Analysis, SOAP, ClearCase, Scrum, Subversion, SQL, Agile Methodologies, JAX-WS, MVC, SDLC, JavaScript, Design Patterns, JPA, PL/SQL, Websphere, JMS, AJAX, Java Enterprise Edition, Ant, Oracle, Unix, JAXB, Core Java, Log4j, OOP, Web Applications
Education
Jawaharlal Nehru Technological University 1999 — 2003
Batchelor Of Technology, Mechanical Engineering
Combined Life Insurance New York December 2013 - Present
Cooper Planning Group March 2013 - Present
Independent Health November 1998 - March 2012
AirSep Corporation 1996 - 1998
Visiting Nurses Association of Western New York 1993 - 1995
Skills
Health Insurance, Insurance, Salesforce.com, Sales, Health Savings Accounts, Flexible Spending..., Account Management, Medicare, Employee Benefits, Management, Managed Care, Healthcare, Benefits Administration, Brokers, Claim, Disability Insurance, Health Policy, Leadership, Training
Education
Medaille College 1987 — 1993
Bachelor of Business Administration (B.B.A.), Sales & Marketing
Sweet Home Senior High School 1983 — 1987
Regents, Business
Sullair, LLC February 2015 - Present
Onco360 Oncology Pharmacy Solutions February 2014 - February 2015
Horizon Health Services December 2013 - February 2014
StraussGroup August 2012 - September 2013
Independent Health February 2010 - July 2012
Independent Health February 2008 - February 2010
Skills
Leadership, Recruiting, Account Management, Sales, Training, Specialty Pharmaceutical, New Business Development, Management, Strategic Planning, Pharmaceutical Sales, Human Resources, Social Media Marketing, Entrepreneurship, Customer Service, Process Improvement, Marketing, Healthcare, Call Centers, Employee Benefits, Selling, Health Insurance, Sales Management, Insurance, Team Building, Time Management, Marketing Strategy, Networking, Project Management, Business Development, Strategy, Microsoft Office, Lead Generation, Project Planning, Leadership Development, Budgets, Competitive Analysis, Salesforce.com, HIPAA, Medicare, Research, Benefits Administration, Microsoft Excel, Talent Acquisition, Sales Presentations, Business Planning, Change Management, PowerPoint, Clinical Support, Managed Care
Education
State University of New York at Buffalo 2004 — 2006
Bachelor's of Arts, Psychology, Community Mental Health
Erie Community College 2002 — 2004
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Erie County June 2014 - Present
Fidelis Care March 2013 - 2014
La Dolce Vita Caffe' & Bistro August 2005 - December 2012
1472 and 1474 Hertel Avenue August 2005 - December 2012
HSBC Mortgage Center April 2005 - August 2005
Rotech Healthcare November 2003 - November 2004
Independent Health August 2001 - November 2003
TeleTech Verizon Select Services, Inc March 1998 - June 2001
Delaware North Companies May 1996 - November 1997
Sport City Grill by Jim Kelly August 1993 - February 1996
Skills
Management, Leadership, Customer Service, Operations Management, Recruiting, Marketing, Coaching, Employee Training, Human Resources, Microsoft Office, Microsoft Excel, Sales, Call Centers, Budgets, Microsoft Word, PowerPoint, Training, Restaurant Management, Restaurants, Restaurant Reviews, Small Business, Bookkeeping, Payroll, Food & Beverage, HR Policies, Hospitality Management, HIPAA, Interviews, Inspection, Negotiation, Social Networking, Quality Assurance, Social Media, Typing, Employee Relations, Inventory Management, Inventory Control, Performance Management, Teamwork, Team Management, Staff Development, Time Management, Customer Satisfaction, Advertising, Leadership Development, Event Planning, Outlook, Public Speaking, Forecasting, Marketing Strategy
Education
Medaille College 1989 — 1993
Bachelor's Degree, Business Administration and Management, General
Cardinal O Hara High School 1985 — 1989
Diploma, Business
Pharmacy Benefit Dimensions October 2014 - Present
Nova Healthcare Administrators, Inc. May 2012 - October 2014
Nova Healthcare Administrators, Inc. January 2012 - May 2012
Independent Health July 2009 - January 2012
Meritain Health 2003 - 2008
Meritain Health 2002 - 2003
Meritain Health 2002 - 2002
Meritain Health 2001 - 2002
Meritain Health 1999 - 2001
Skills
Healthcare, Managed Care, Employee Benefits, Training, Health Insurance, Management, Insurance, Process Improvement, Claim
Education
Medaille College 2002 — 2004
Master of Business Administration (MBA)
State University of New York College at Buffalo 1994 — 1998
Bachelor of Science (BS), Business Studies
Independent Health Manager, Pharmacy SystemsIndependent Health/ PBMApril 2006 - Present
Skills
Management, Healthcare, Process Improvement, Insurance, HIPAA, Healthcare Information..., Analysis, Data Analysis, Customer Service, Medicare
Education
Houghton College 1999 — 2001
Bachelor of Applied Science (BASc), Business Administration and Management, General
EmblemHealth November 2013 - Present
HSBC July 2012 - July 2013
Independent Health March 2011 - March 2012
Bryant & Stratton College April 2007 - March 2011
HealthNow New York Inc. November 1999 - November 2007
Philadelphia Stock Exchange / Currency Trading International 1995 - 1999
MetLife 1992 - 1995
Skills
SDLC, Program Management, Software Documentation, Process Improvement, Data Analysis, MS Project, Business Process, Management, SharePoint, Microsoft Office, Healthcare, CA Clarity, Employee Training, Requirements Analysis, Human Resources, Visio, Access, Training, Business Analysis, Project Management, Data Mining, Higher Education..., SOX Compliancy, NASD, Leadership, Facets, ICD-9-10 coding, EDI Processing..., ICD-9 to ICD 10..., Compliance and..., Microsoft Visio, Empowerment, IBM PPM Management...
Education
Walden University 2008 — 2016
Doctor of Education (Ed.D.), Educational Leadership and Administration, General, 3.8 / ABD
Medaille College 2005 — 2007
Masters in Business, Organizational Leadership, 3.8
Medaille College 2000 — 2004
Bachelor of Arts (BA), Social Sciences
Independent Health September 2008 - Present
Independent Health March 2001 - August 2005
Skills
Leadership, HIPAA, Health Insurance, Medicare, Managed Care, Process Improvement, NCQA / PCMH, NCQA PCMH Certified..., Employee Benefits, Visio, Hospitals, Healthcare Management, Customer Service, Policy, Healthcare Information..., Strategic Planning, Healthcare
Education
Medaille College 2005 — 2009
BBA, Business
Consulting&Coaching January 2013 - Present
Independent Health January 2014 - June 2015
PRS April 2012 - June 2015
Skills
Certified Wellness Coach, Martial Arts, Neuroscience, neuroplasticity, Evolutionary Biology, Occupational Therapists, Rehabilitation, Occupational Therapy, Treatment, Sensory Integration, Wellness Coaching, Healthcare, Therapists, Management
Education
CWC 2014 — 2014
Certified Wellness Coach and Injury Prevention
Kean University 2009 — 2012
Master's Degree, Occupational Therapy/Therapist
William Paterson University of New Jersey 2004 — 2009
Bachelor's Degree, Biology, Pre-Med
William Paterson University
Certified Senior Strength Trainer, Exercise and Physiology
Yale Law School October 2014 - May 2015
Shikhin Excavation Project May 2014 - June 2014
Global Wine and Spirits June 2013 - August 2013
The Ali Forney Center January 2013 - May 2013
The Fordham Undergraduate Research Journal September 2010 - May 2013
Fordham University September 2010 - December 2010
Independent Health May 2010 - September 2010
Barnes and Noble July 2007 - July 2010
Skills
Research, Editing, Writing, Copy Editing, Nonprofits, Microsoft Office, Photoshop, InDesign, Chicago, APA, and AP..., Microsoft Excel, Microsoft Word, PowerPoint, Academic Tutoring
Education
Yale Divinity School 2013 — 2015
M.A.R. Comprehensive
Fordham University 2009 — 2013
Bachelor’s Degree, Theology
Canisius High School 2005 — 2009
EY July 2014 - Present
UB Technical Centre for Industrial Excellence September 2013 - Present
Independent Health September 2013 - Present
UB Graduate School of Education September 2012 - Present
BVP Mumbai August 2011 - July 2012
Ascent Media September 2008 - July 2011
Skills
SQL, Project Management, Requirements Analysis, Microsoft Excel, Data Analysis, Microsoft Office, Business Analysis, SDLC, Team Leadership, Testing, Customer Service, Software Project..., Access, Microsoft Word, PowerPoint, Digital Asset Management, Database Design, Scenario Planning, Training, Six Sigma, Analysis, Process Improvement, Business Intelligence, CRM, Databases, Data Warehousing, Visio, SharePoint, MS Project, Business Development, Requirements Gathering
Education
University at Buffalo - Technical Centre for Industrial Excellence 2013 — 2014
Six Sigma Black Belt Certification
State University of New York at Buffalo 2012 — 2014
MBA, Information Systems and Management Consulting
Yoga Centre 2011 — 2011
1 Month Teacher's Training Course, Yoga Teacher Training/Yoga Therapy
Manipal Institute of Technology 2004 — 2008
Bachelor of Engineering (B.E.), Information Technology
North American Partners in Anesthesia July 2000 - Present
Practice Security Insurance Company SPC, Ltd. October 2004 - Present
MGMA November 2010 - October 2012
MDNY Healthcare February 1999 - February 2000
MDNY Healthcare December 1997 - February 1999
Independent Health July 1995 - August 1997
Skills
Insurance, Risk Management, Medical Malpractice, Health Insurance, Risk Financing, Healthcare, Mergers, Start-ups, Process Improvement, Hospitals, Managed Care, Revenue Cycle Management, Management, Healthcare Consulting, Healthcare Management, Healthcare Information..., Strategic Planning, Practice Management, Healthcare Industry, Mergers & Acquisitions, Executive Management, Physician Relations, EMR, HIPAA, Revenue Cycle, Medicaid, Medicare, Physicians, Leadership, Team Building
Education
Hofstra University
BA, Business Administration, Marketing
GLOBALFOUNDRIES November 2009 - Present
Independent Health November 2000 - July 2009
Dunhill 1998 - 2000
Skills
Policy, Employee Relations, Human Resources, Talent Management, Talent Acquisition, Technical Recruiting, Recruiting, Performance Management, Onboarding, Leadership, Strategic Planning, Process Improvement, HRIS, Internet Recruiting, Semiconductors, Applicant Tracking..., Employee Training, Sourcing, Coaching, Organizational..., Workforce Planning, Temporary Placement, New Hire Orientations, College Recruiting, Employee Engagement, Benefits Administration, Deferred Compensation, Personnel Management, Training, Temporary Staffing, Succession Planning, Interviews, Employee Benefits, Vendor Management, Contract Recruitment, Screening Resumes, Screening, Executive Search, Staffing Services, Hiring, Employer Branding, PeopleSoft, HR Consulting, Staff Augmentation, IT Recruitment, HR Policies, Benefits Negotiation, Career Development, Resume Writing, Permanent Placement
Education
Fordham University 1992 — 1996
BS, Biology
Holy Angels Academy
EarthLink SFDC Solutions Delivery AnalystWellington Steele & Associates, Inc.August 2015 - Present
Appirio March 2011 - February 2015
Independent Health October 2006 - January 2011
Town of Woodstock 2006 - 2006
SUNY New Paltz 2005 - 2006
Hardpact Boardgear 2000 - 2002
Skills
Salesforce.com, Cloud Computing, Strategic Planning, Agile Methodologies, Agile Project Management, Databases, CRM, Customer Relations, Requirements Analysis, Analysis, Budgeting, Data Migration, Customer Service, SFDC, Budgets, Salesforce.com..., Leadership, Training
Education
State University of New York at Buffalo 1999 — 2005
BA, Specialization, and Minor, Geography - World Trade & International Business, Environmental Science
Finger Lakes Community College 2000 — 2002
AS, Liberal Arts
Lee County Sheriff's Office June 2003 - Present
Independent Health 1998 - 2002
Samuel's Grande Manor 1998 - 2001
Skills
Public Safety, Enforcement, Police, Criminal Investigations, Patrol, Firearms, Law Enforcement..., Law Enforcement, SWAT, Crime Prevention, Field Training, Criminal Justice, Interrogation, Taser, Community Policing, Emergency Management, Homeland Security
Education
Hodges University 2005 — 2007
Bachelor's degree
Maryvale High School 1994 — 1996
TenEleven Group Inc. January 2014 - Present
Independent Health September 2011 - January 2014
Independent Health April 2005 - September 2011
Circuit City October 2000 - August 2008
Installs, Inc October 2003 - April 2005
Afshar Consulting Group, Inc February 2003 - April 2003
National Health Care January 2001 - April 2001
Skills
Visual Basic, Windows Server, Program Management, Databases, Microsoft Excel, Troubleshooting, Project Management, COBOL, Microsoft Office, Micosoft Access, FrontPage, Java, ACL, Unix, Informatica, Cognos, Macess, FormWorks, International Business..., Microsoft SQL Server, Eagle Scout, Accounting, Customer Service, Team Facilitation, Leadership, Team Leadership, Problem Solving, Quality Assurance, Windows, Visio
Education
State University of New York at Buffalo - School of Management 2008 — 2011
MBA
State University of New York College at Buffalo 2001 — 2002
BS, Computer Information Systems
Erie Community College 2000 — 2001
A.A.S, Computer Information Systems
Anthem / WellPoint June 2013 - Present
PricewaterhouseCoopers 2007 - June 2013
Aetna 2012 - 2012
WellPoint 2012 - 2012
Harvard Pilgrim Health Care 2012 - 2012
Excellus BCBS 2012 - 2012
EmblemHealth 2011 - 2011
Independent Health 2011 - 2011
Express Scripts 2011 - 2011
Pfizer 2009 - 2009
Skills
Compliance, Business Process..., Health Insurance, Revenue Cycle, SDLC, Hospitals, Vendor Management, Management Consulting, Insurance, Auditing, Internal Audit, Project Management, Strategy, Access
Education
Hofstra University 2004 — 2007
MBA, Health Services Management
Siena College 2001 — 2004
BA
The London School of Economics and Political Science (LSE) 2003 — 2003
Certificate of Completion, Economics and Foreign Policy Analysis
Studica June 2012 - Present
Target August 2010 - February 2013
Independent Health July 2005 - July 2007
Walgreens August 1998 - April 2000
Skills
Account Management, Microsoft Office, HTML, SQL, CRM, Java, JavaScript, Microsoft SQL Server, Training, PHP, CSS, MySQL, Solution Selling, jQuery, Sales Management
Education
Medaille College 2010 — 2012
Master of Arts (MA), Organizational Leadership
Niagara University 2007 — 2010
Bachelor of Arts (B.A.), History
Erie Community College 1996 — 1998
Associate of Arts (A.A.), Social Sciences
Kaleida Health February 2013 - Present
Independent Health February 2007 - February 2012
WILLIAM S HEIN & CO, INC March 2003 - March 2006
FIRST HAND LEARNING, INC January 2000 - January 2003
Skills
Microsoft Office 2010, Outlook, Travel/Meeting..., Regulatory Research, Visio, Handling multiple..., Managing Budget, Excellent..., Proofreading, Document/presentation..., Meeting Deadlines, Advisor/mentor, Detail Orientation, Writing, Organizational..., Office 2010, Budgets
Education
UNIVERSITY OF BUFFALO/MILLARD FILLMORE COLLEGE 2011 — 2011
Certificate, Paralegal Studies
BUFFALO STATE COLLEGE 1998 — 2000
BS, Business Administration
Erie Community College 1996 — 1998
AAS, Business Office Management
Perry's Ice Cream October 2011 - Present
KVS Information Systems April 2008 - October 2011
Encore System Professionals March 2003 - January 2008
Suite Solutions, Inc. 2000 - 2002
Independent Health 1992 - 2000
Metroteller Systems Inc. 1983 - 1988
Skills
Assembly Language, COBOL, Technical Project..., Thoroughbred Basic..., Retail Management, Cognos Powerhouse, Cyberquery, Powerhouse, Store Management, Requirements Gathering, EDI, Visual Basic, Leadership
Education
Saint Bonaventure University 1971 — 1977
BBA, Management
Erie Community College
Computer Programming
M&T Bank August 2014 - Present
Independent Health March 2012 - August 2014
Citi January 2010 - March 2012
Citi May 2009 - January 2010
Citi May 2008 - May 2009
Citi May 2007 - May 2008
National Archives, Inc. January 2003 - May 2007
Skills
Requirements Gathering, Business Requirements, Test Cases, User Acceptance Testing, Use Case Analysis, Requirements Analysis, Functional..., Agile Project Management, Visio, Microsoft Office 2007, Business Objects, JIRA, IRIS, MIS Reporting, Business Process..., Implementing Processes, Full SDLC, Workflow Analysis, Workflow, Workflow Design, Workflow Solutions, Mockups, Account Reconciliation, Reconciliation, Accounting, Data Entry, Project Management, Business Analysis, MS Project, SDLC, Data Modeling, Data Warehousing, Process Improvement, Business Process, Systems Analysis, Management, Software Documentation, MIS
Education
Liberty University 2004 — 2008
Bachelor of Science (B.S.), Business Administration and Management, General
Wetterlands Ranch INC. January 2000 - Present
UST Global January 2010 - January 2014
LexisNexis April 2009 - June 2009
International Paper September 2007 - January 2008
Blue Cross Blue Shield of Michigan July 2007 - August 2007
Independent Health April 2006 - October 2006
Air Force Research Laboratory September 2005 - May 2006
US Customs & Border Patrol (CBP) September 2004 - May 2005
Skills
Data Governance, Enterprise Architecture, SDLC, Data Modeling, Data Warehousing, Business Intelligence, Data Architecture, Requirements Analysis, SOA, Solution Architecture, Databases, SSIS, Integration, Datastage, Business Process, Master Data Management, Visio, Business Analysis, Data Management, Architectures, MFM Framework, MDM Architect, Enterprise Data..., Data Quality, Enterprise Data Modeling, Data Warehouse..., Data Profiling, Infosphere, Webmaster, InfoSphere, Erwin, Big Data, Enterprise Software, Data Integration, Architecture, ETL, Oracle, Business Objects, Consulting, CRM, Vendor Management, Strategy, DB2, Business Requirements, IT Strategy, Software Project..., Analytics, Management, XML, SQL
Education
Oakland University 1982 — 1987
Bachelor of Science (B.S.), Computer Software Engineering
Lakeland Community College 1971 — 1973
AAB, Applied Business (Computers)
Independent Health November 2014 - Present
Independent Health February 2011 - Present
Kovel Plan Designs, LLC December 2007 - January 2010
Amherst Chamber of Commerce May 2002 - December 2007
Education
Louisiana State University 1984 — 1989
BS, Business Management
Independent Health February 2015 - Present
Elderwood Senior Care December 2013 - February 2015
Catholic Health July 2010 - October 2013
Meritain Health, an Aetna Company October 2011 - February 2012
Catholic Health April 2008 - July 2010
SUNY Research Foundation June 2006 - April 2008
Skills
Organizational..., Team Building, Training, Performance Management, Business Analysis, Coaching, Research, Healthcare, Project Management, Change Management, Healthcare Lean Six..., Public Speaking, Leadership, Grant Writing, Grant Administration, Information Technology..., Research Funding, Publications, Six Sigma, Lead Generation, System Administration, Hospitals, Business Transformation, Knowledge Management, Employee Relations, Management, Non-profits, Leadership Development, ARRA, ICD-10, Cross-functional Team..., Healthcare Management, Nonprofits, Budgets, IT Management, IT Strategy, ITIL
Education
Medaille College 2005 — 2006
Masters, Organizational Leadership
State University of New York College at Buffalo 1994 — 1996
Psychology, Psychology
Independent Health 2006 - Present
CUBRC January 2004 - Present
University at Buffalo September 1987 - Present
Skills
Operations Research, Microsoft Excel, Data Analysis, Analysis, Mathematical Modeling, Project Management, Statistics, Data Mining, Program Management, Simulations, Software Engineering, Strategic Planning, Team Leadership, Systems Engineering, Matlab, Statistical Modeling, C++, Management
Education
Purdue University 1983 — 1987
PhD, Industrial Engineering
Stanford University 1982 — 1983
MS, Operations Research
Georgia Institute of Technology 1978 — 1982
BS, Industrial and Systems Engineering
Independent Health December 2012 - Present
Computer Task Group November 2011 - December 2012
General Dynamics November 2001 - November 2011
Tan Tara Golf Course 1998 - 2001
Babbage's Etc August 1999 - August 2000
Erie Community College September 1999 - May 2000
Erie Community College September 1999 - December 1999
Babbage's Etc November 1997 - August 1999
Skills
JBoss, Java, Flex, SQL, Rational Team Concert, SVN, CVS, Enterprise Architect, Eclipse, Flex Builder, BlazeDS, Windows, Unix, Oracle, SOAP, Software Engineering, J2EE, SOA, Integration, JMS, UML, Tomcat, Web Services, Ant, XML, Hibernate, Visual Studio, Object Oriented Design, C#, C++, .NET, Scrum, Software Development, Application Development, Architecture, Databases, Web Applications, Web Development, Programming, SharePoint, Requirements Analysis, CMMI, Flash Builder, Agile Methodologies, Java Enterprise Edition, JBoss Application Server, Subversion, XSLT, Distributed Systems, Architectures
Education
University at Buffalo 2002 — 2007
MS, Computer Science
University at Buffalo 2000 — 2001
BS, Computer Science
Erie Community College 1997 — 2000
Associates, Computer Science and Math
Erie Community College 1997 — 2000
Associates of Science; Associates of Science, Computer Science; Mathematics
Associated Materials January 2013 - Present
Mapfre Insurance International October 2012 - December 2012
5280 Solutions June 2012 - October 2012
Medical Mutual February 2012 - May 2012
Independent Health June 2011 - February 2012
Main Sail LLC December 2008 - December 2010
P.C. Relief, Computer Service, Sarasota, Florida March 2003 - December 2008
Bausch & Lomb Pharmaceuticals, Tampa, Florida August 2001 - March 2003
Intermedia Communications Inc., Tampa, Florida February 2001 - August 2001
Intermedia Communications Inc., Tampa, Florida April 1999 - February 2001
Skills
COBOL, EDI, Insurance, E-commerce, Manufacturing, Retail, Healthcare, Banking, Government, SQL, DB2, MS Project, Mainframe, Visio, Application Development, Troubleshooting, Documentation, Disaster Recovery, Systems Analysis, Software Development, Databases, Business Analysis, AS400, FTP, Windows, Integration, Lotus Notes, Analysis, Requirements Analysis, Microsoft Office, Database Design, SDLC, Software Documentation, IBM iSeries
Education
State College of Florida-Manatee-Sarasota 1990 — 1991
Business, Information Technology
Northern Arizona University 1988 — 1989
Astronomy, Physics
Lorain County Community College
Information Systems
Independent Health May 2013 - Present
Independent Health May 2009 - Present
Independent Health May 2009 - November 2010
Mercedes Benz USA May 2008 - April 2009
Skills
SDLC, SQL, Microsoft SQL Server, Business Intelligence, Requirements Analysis, Data Warehousing, Oracle, Business Analysis
Education
Stratford University 2006 — 2008
Masters, Information systems
Jawaharlal Nehru Technological University 2002 — 2006
Bacherlors, Computer Science Engineering
Paychex August 2009 - Present
Independent Health April 2012 - September 2012
Northtown Automotive April 2009 - August 2009
Skills
Employee Benefits, Insurance, User Acceptance Testing, Requirements Analysis, Reporting & Analysis, Construction, Inspection, Real Estate, Residential Homes, New Home Construction, Entrepreneurship, Report Writing, Home Inspections, Single Family Homes, First Time Home Buyers, Sales, Small Business
Education
New York School of Home Inspection and Construction
NYS Home Inspection License
State University of New York College at Brockport 2007 — 2009
BS Business Administration, Management
Genesee Community College 2005 — 2007
AS Business Administration, Management
Liazon May 2015 - Present
Liazon August 2014 - May 2015
Independent Health August 2012 - August 2014
CTG April 2011 - August 2012
Amdocs Inc February 2008 - April 2011
AT&T September 2002 - February 2008
Johnson Technology Inc February 2001 - June 2001
Skills
EDI, WTX, Java, Foresight, XML, XSD, WebSphere Message Broker, 837P, 837I, 835, Requirements Analysis, Work Well Independently, C/C++ STL, COBOL, Unix, Customer Service, SNG, SQL, Databases, Data Analysis, HIPAA, Agile Methodologies, Technical Writing, Programming, C, Testing, SharePoint, Tidal Enterprise...
Education
Michigan Technological University 1998 — 2002
Bachelor, Computer Science
Spero Enterprises, LLC March 2015 - Present
Systems Made Simple, Inc. September 2013 - March 2015
Junto Systems, Inc September 2010 - June 2014
Ascension Health Information Services, Seton Healthcare Family September 2010 - September 2013
Excellus BCBS May 2007 - September 2010
Xerox March 2007 - June 2007
Independent Health 2006 - 2007
Hewlett-Packard Financial Services October 2003 - 2006
Global Crossing January 2001 - October 2003
Hewlett-Packard Financial Services March 1997 - January 2001
Skills
Certified Project..., Lean Initiatives, Agile Project Management, Siebel, Oracle, Networking, CRM, Lean Manufacturing, Healthcare Information..., Cross-functional Team..., Program Management, MS Project, Project Management, PeopleSoft, ERP, Project Portfolio..., Operations Management, Process Improvement, Business Process..., SDLC, ITIL, Business Intelligence, SAP, SharePoint, Six Sigma, Requirements Analysis, Resource Management, Visio, PMO, Integration, Software Documentation, Change Management, Management, Budgets, Business Analysis, PMP, IT Management, Leadership, Software Project..., Process Engineering, Requirements Gathering, Business Process, IT Strategy, Vendor Management, Information Technology, Enterprise Architecture, Disaster Recovery, Quality Assurance, Analysis, Business Transformation
Education
Medaille College 2004 — 2006
MBA, Leadership
University of Cincinnati 1993 — 1995
MM, Musicology
University of Arizona 1985 — 1991
BM
Infinitive Insight April 2015 - Present
North Carolina State University ERM Initiative June 2014 - Present
Pentagon Federal Credit Union April 2014 - April 2015
Independent Health June 2007 - April 2014
ManTech 2010 - 2011
Current Communications March 2007 - June 2007
Sprint Nextel Corp. September 2005 - March 2007
Nextel Communications July 2003 - October 2005
Nextel July 2003 - October 2005
AT&T Wireless Svc. (McCaw Cellular) October 1992 - June 2003
Skills
ORSA, Risk Management, Enterprise Risk..., Strategy, Business Continuity, Business Continuity..., Risk Assessment, Leadership, Program Management, Management, Executive Management, Customer Service, Training, Financial Risk, Access, Process Improvement, Performance Management, Change Management, Business Intelligence, Internal Controls, Strategic Planning, Contract Management, Security, Cross-functional Team..., Mergers & Acquisitions, Vendor Management, Disaster Recovery, Analysis, Business Planning, Business Analysis, Banking, Fraud, Insurance, Budgets, Governance, Financial Analysis, Integration, Internal Audit, Auditing, Business Process, Sarbanes-Oxley Act, Business Process..., PMO, Management Consulting, Telecommunications, Forecasting, Public Speaking, IT Audit, Financial Modeling
Education
Harvard Business School Executive Education 2000 — 2000
Achieving Breakthrough Customer Service
Rider University 1980 — 1982
MBA, Finance
Rider University 1976 — 1980
BS - Accounting, Accounting
Conestoga High School 1973 — 1976
Independently Contracted July 2013 - Present
Columbus Catholic Schools September 2012 - Present
ACCESSHEALTH/McKesson Corporation October 2007 - March 2012
Independent Health January 2000 - January 2003
Independent Health January 1996 - January 2000
Skills
Contract Negotiation, Managed Care, Employee Benefits, Claim, Staff Development, Databases, Pricing, Medicaid, Medicare, Health Insurance, HIPAA, Healthcare, Pharmacy Benefit..., Healthcare Management, Contract Management, Pharmacy
Education
The Ohio State University 2004 — 2006
B.A., American History
Medaille College 2001 — 2002
B.S, Business Administration
Erie Community College
Computer Information Technology curriculum
Independent Health March 2014 - Present
Univera Healthcare December 2013 - February 2014
Univera Healthcare, an Excellus BlueCross BlueShield Company August 2009 - December 2013
Univera Healthcare July 2006 - August 2009
Skills
Insurance, Process Improvement, Health Insurance, Customer Service, Team Building, Public Speaking, Microsoft Office, Licensed Life & Health..., Certified Project..., Call Centers, Medicare, Training, Program Management, Management, Employee Benefits, Project Management, Leadership
Education
Medaille College 2007 — 2008
Master of Arts (MA), Organizational Leadership
State University of New York College at Buffalo 2002 — 2006
Bachelor, Business
TJX January 2013 - Present
Randstad March 2012 - January 2013
ikaSystems November 2011 - March 2012
Toastmasters International July 2011 - October 2011
Toastmasters International May 2011 - October 2011
Independent Health June 2008 - October 2011
Toastmasters International June 2010 - May 2011
Toastmasters International June 2009 - May 2010
CTG November 2007 - May 2008
Meritain Health November 2006 - November 2007
Skills
Business Analysis, SDLC, Quality Assurance, User Acceptance Testing, Documentation, Healthcare, Requirements Gathering, HIPAA, Visio, Process Improvement, Business Requirements, Change Management, Problem Solving, Team Building, Compliance, Mentoring, MS Project, SharePoint, Team Leadership, Requirements Analysis, Strategic Planning, Customer Relations, Analysis, PowerPoint, Excel, Microsoft Office, Software Project..., Project Planning, Word, Customer Service, Public Speaking, Windows, Risk Management, Testing, Integration, Software Documentation, Training, Coaching, Microsoft Excel
Education
Villanova University 2009 — 2010
Certificate, Strategic Organizational Leadership
Franklin University 2005 — 2007
MBA, Business Administration - Health Insurance
Franklin University 2004 — 2005
BA, Business Administration/Healthcare Administration
HACC, Central Pennsylvania's Community College 1996 — 2005
AA, Communications
Independent Health March 2010 - Present
Independent Health November 2004 - March 2010
Snider-Blake Personnel June 1997 - October 2004
Skills
Product Management, Business Analysis, Process Improvement, Competitive Analysis, Customer Service
Education
John Carroll University 1993 — 1997
BSBA, Marketing
EmergenceTek Group Inc. May 2013 - Present
Highland Wedding Services April 2011 - Present
Independent Health September 2006 - October 2012
HSBC Corporate Office - Buffalo, NY August 2005 - June 2006
Niagara Frontier Boy Scout Counsel June 2005 - August 2005
Caplugs LLC June 2004 - December 2004
North American Health Plans December 2002 - June 2004
Personnel Resource, Inc. January 2002 - June 2002
EDI Specialists, Inc. October 2001 - December 2001
Ingram Micro - Williamsville, NY April 1999 - June 2001
Skills
NRA certified..., Becoming a certified..., Used Extol/DST.Power..., Used Premenos AS/400..., Used Gentran AS/400 EDI..., Used Gentran/NT EDI..., Used Redix EDI..., Used several Navision..., Knowledge of HIPAA as..., Trained and certified..., Knowledge of SNG, Core..., Advanced knowledge of..., Knowledge of basic WAN,..., Experienced home brewer..., Apprentised as a wine..., EDI, IBM iSeries, Testing, System Testing, Mainframe, X12, Visio, SQL, FTP, E-commerce, EDIFACT, JCL, Troubleshooting
Education
ITT Technical Institute-Getzville 2002 — 2004
Associates, Network Development
State University of New York College at Buffalo 1995 — 1997
Bachelor's degree, Criminal Justice/Police Science
Niagara County Community College 1993 — 1995
Associates, Liberal Arts and Sciences/Liberal Studies
Cardinal O'Hara High School 1988 — 1992
High School, College Enterance
Independent Health October 2009 - Present
Employer Services Corp. July 2007 - October 2009
Account Solutions Group 2004 - 2007
Skills
Employee Benefits, Recruiting, Onboarding, Human Resources, Employee Relations, FMLA, Benefits Administration, New Hire Orientations, HRIS, COBRA, HR Policies, ADP Payroll, Performance Management, Labor Relations, Deferred Compensation, Process Improvement
Education
State University of New York College at Brockport 2002 — 2004
Bachelors, Psychology
Genesee Community College 2000 — 2002
Associates, General
Independent Health December 2012 - Present
M&T Bank January 2006 - November 2012
M&T Bank April 2002 - January 2006
Skills
Banking, Change Management, Management, Budgets, Customer Service, Accounting, Team Leadership, Financial Services, Digital Strategy
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1998 — 2000
MBA
Miami University 1992 — 1996
BA, Economics and Public Administration
Independent Health May 2014 - Present
Independent Health April 2012 - May 2014
Benefit Solutions/Lawley Benefits Group July 2009 - April 2012
Benefit Solutions July 2008 - June 2009
Amherst Chamber of Commerce September 2007 - July 2008
Amherst Chamber of Commerce January 2007 - September 2007
Skills
Insurance, Employee Benefits, Benefits Administration, Employee Relations, Healthcare, Non-profits, Health Insurance, Customer Service, Disability Insurance, Health Savings Accounts, Life Insurance, Marketing, Nonprofits, Process Improvement, Sales, Strategic Planning, Health Care Reform, Brokers, Group Medical, COBRA, Salesforce.com, HMO, Account Management, Commercial Insurance
Education
Bryant and Stratton 2008 — 2008
Insurance License, Life/Accident and Health Insurance
Erie Community College 2003 — 2006
Associates, Business Administration
WCA Hospital September 2012 - Present
Delphi Healthcare Partners, Inc. April 2010 - September 2012
Lakeshore Orthopedic Group, PC April 2004 - June 2009
Independent Health September 1996 - April 2004
Skills
EHR, Clinical Research, EMR, HIPAA, Healthcare, Healthcare Information..., Healthcare Management, Hospitals, Program Management, Project Management, Strategic Planning, Physicians, Healthcare Consulting, Managed Care, Revenue Cycle, Team Building
Education
SUNY Fredonia 1988 — 1991
BS, Marketing
Jamestown Community College 1986 — 1988
AS, Business Administration
Independent Health July 2009 - Present
Independent Health October 2007 - July 2009
Independent Health January 1992 - October 2007
Skills
Business Continuity, Budgets, Project Coordination, Event Management, Visio, Process Improvement, Disaster Recovery, HIPAA, Security Management, Projects, Healthcare Information..., Business Continuity..., Captivate, Microsoft Word, Training, Program Management, Healthcare, Team Building, Project Management, Business Analysis
Education
Erie Community College 1980 — 1982
Associates, Accounting
Independent Health June 2015 - Present
Nova Healthcare Administrators, Inc. January 2012 - Present
Independent Health August 2006 - December 2011
Meritain Health 2003 - 2006
Skills
Employee Benefits, Health Insurance, PowerPoint, Insurance, Medicare, Managed Care, HIPAA, Healthcare, Health Savings Accounts, Benefits Administration, Claim, Health Policy, Process Improvement, Team Building, Brokers, HMO, Long-term Care
Education
New York University 1994 — 1998
Bachelor of Science
Independent Health October 2005 - Present
Independent Health June 2007 - October 2009
Education
Ithaca College 2000 — 2004
Bachelors of Science, Communications
Independent Health March 2011 - Present
Independent Health 2007 - 2011
DCM Staffing 2004 - 2007
Skills
Talent Acquisition, Employee Benefits, Onboarding, Performance Management, Employee Relations, Talent Management, Human Resources, Recruiting, HRIS, Employee Engagement, Benefits Administration, Technical Recruiting, Deferred Compensation, Applicant Tracking..., Internet Recruiting
Education
Medaille College
Bachelors, Business
Beachbody Health/Fitness June 2015 - Present
MSDS to GHS Compliance January 2015 - Present
CUE center January 2015 - Present
Carrie Eigbrett Photography January 2014 - Present
Carrie's Creative Chaos January 2014 - Present
Paychex May 2014 - February 2015
CUE Center for Missing Persons February 2013 - January 2015
Second Avenue Learning December 2013 - January 2014
Level 3 Communications July 2012 - June 2013
Independent Health August 2011 - June 2012
Skills
Requirements Analysis, Quality Assurance, User Acceptance Testing, Process Improvement, Test Planning, Documentation, Defect tracking, Test Case Generation, Highly detail oriented, Communication, System Testing, Software Quality..., Regression Testing, Test Cases, Quality Center, Test Management, Waterfall, Scrum, Manual Testing, Agile Methodologies, ClearQuest, Agile Testing, SharePoint, Web Testing, HIPAA, Test Strategy, Performance Testing, System Integration..., Metrics, Time Management, Rational Quality Manager, Software Implementation, Microsoft Office, Volunteering, Teamwork, Organization, Acceptance Testing, Project Delivery, Customer Engagement, Document Management, Goal Oriented, Analytical Skills, Software Documentation, Defect Tracking, Software Project...
Education
Monroe Community College 1995 — 2000
Associates, Liberal Arts
SUNY Brockport 1996 — 1997
NA, Various
Rochester Institute of Technology
NA, Various
Independent Health June 2014 - Present
Planned Parenthood of Central and Western New York October 2013 - June 2014
Family Choice of New York May 2013 - October 2013
Fossil July 2010 - July 2013
Family Choice of New York February 2011 - May 2013
Bath & Body Works June 2006 - March 2012
Skills
Retail, Store Management, Customer Service, Visual Merchandising, Sales, Time Management, Customer Satisfaction, Inventory Management, Merchandising, Microsoft Office, Social Media, PowerPoint, Microsoft Excel, Marketing, Teamwork, Team Leadership, Team Building, Coaching, Policy Review, Briefs, Policy Analysis, Healthcare, Affordable Care Act, Public Speaking, Nonprofits, Research, Community Outreach, Volunteer Management, Social Networking, Microsoft Word
Education
Buffalo State College 2012 — 2015
Masters, Public Administration
George Mason University 2005 — 2009
BA, Government and International Politics
Independent Health September 2013 - Present
HealthNow New York Inc. October 2009 - September 2013
HP February 1998 - November 2009
EDS, an HP Company July 2006 - February 2008
EDS February 1998 - July 2006
HSBC June 1997 - February 1998
Skills
Information Security, Network Security, PCI DSS, Information Security..., Security Architecture..., CISSP, ITIL, Data Privacy, Security, Management, Risk Management, Identity Management
Education
Medaille College
State University of New York College at Buffalo 1997 — 1998
Independent Health 1999 - November 2014
Transamerica Insurance Finance Corporation 1998 - 1999
Fireman's Fund Insurance Company 1996 - 1998
Skills
Medicare, Health Insurance, Insurance, Claim, Data Analysis, Underwriting
Education
State University of New York at Buffalo - School of Management 1992 — 1995
Bachelor of Science, Business Administration
Erie Community College 1990 — 1992
Associate, Business Administration
Premier Consulting Associates March 2009 - Present
The Family Justice Center of Buffalo and Erie County 2008 - 2014
The Family Justice Center of Buffalo and Erie County 2006 - 2014
Independent Health February 2003 - March 2009
Independent Health Association 2003 - 2009
NOVA Healthcare Administrators September 1993 - February 2003
Blue Cross Blue Shield of New Jersey 1984 - 1993
Blue Cross Blue Shield of New Jersey 1984 - 1993
Lehigh University 1977 - 1984
Skills
Strategic Planning, Process Improvement, Public Speaking, Customer Service, Proposal Writing, Compliance, Customer Relations, Insurance, Healthcare, Contract Negotiations, Vendor Management, Team Building, Contract Negotiation, Leadership, Change Management, Program Management, Coaching, Employee Benefits, Health Insurance, Policy, Health Policy, Salesforce.com, Training, Performance Management, Leadership Development, Budgets, Employee Relations, Risk Management, Management Consulting, Organizational..., Product Management, Project Management, Claim, Managed Care, Analysis, Executive Management, Management, Medicare, Consulting, Provider Relations, Underwriting, Disability Insurance, Benefits Administration, Medicaid, Network Development, Disease Management, Strategy, Cross-functional Team..., Life Insurance, HIPAA
Education
Lehigh University 1977 — 1984
MA, English
Northern Illinois University 1975 — 1977
BA, English
The Ohio State University 1972 — 1974
BA, Theatre
Excelsior Orthopaedics September 2009 - Present
HealthNow New York Inc. (Blue Cross Blue Shield) 2001 - 2009
HealthNow New York (Blue Cross Blue Shield) 2000 - 2001
HealthNow New York Inc. (Blue Cross Blue Shield) 1998 - 2000
Independent Health 1994 - 1998
Education
State University of New York at Buffalo - School of Management 1994 — 1997
MBA, Healthcare Management and Marketing
Fordham University 1987 — 1991
BA, History
CareSource January 2014 - Present
TMG Health August 2013 - January 2014
Fidelis Care April 2012 - May 2013
Independent Health February 2010 - April 2012
MVP Health Care May 2009 - February 2010
Meritain Health April 2008 - January 2009
Electronic Management Services, Inc April 1996 - April 2008
Computer Task Group April 1994 - January 1996
Fisher-Price May 1992 - April 1994
Cardinal Health Systems November 1986 - February 1992
Education
Houghton College
B.S, Organizational Management
Erie Community College
A.A.S, Data Processing
Comptek Technical Training Center
Independent Health January 2013 - Present
RDG Technologies Inc., June 2005 - July 2015
Textron August 2012 - December 2012
Belk October 2011 - July 2012
Cardinal Health August 2010 - August 2011
Mead Johnson Nutritionals May 2010 - August 2010
IBM January 2010 - April 2010
Owens Corning July 2009 - December 2009
Aetna August 2008 - May 2009
Citizens Bank November 2007 - August 2008
Skills
Enterprise Architecture, Consulting, EAI, Analysis, Software, Business, Information Architecture, Data Warehousing, ETL, Business Intelligence, SDLC, Project Management, Integration Architecture, Offshore Resource..., Process Management, Datastage, Solution Architecture, Agile Methodologies, PL/SQL, Integration, Microsoft SQL Server, Web Services, Visio, Informatica, Shell Scripting, DB2, DataStage
Education
Wright State University 2003 — 2005
Master of Science (MS)
Jawaharlal Nehru Technological University 1999 — 2003
B.Tech, Computer Science
Rapid7 September 2013 - Present
Rapid7 January 2013 - September 2013
Independent Health September 2010 - January 2013
Independent Health October 2009 - September 2010
CareFirst BlueCross BlueShield September 2008 - April 2009
The Buffalo News June 2008 - August 2008
Skills
Market Research, Advertising, Business Planning, Salesforce.com, Marketing, Sales, Marketing Communications, Account Management, Customer Service, PowerPoint, Social Media, Online Advertising, Microsoft Excel, Health Insurance, Insurance, Vulnerability Management, Penetration Testing, Security, Management, Business Development, Data Analysis, Lead Generation, Networking, Time Management
Education
Loyola University Maryland 2005 — 2009
BBA, Marketing
Nardin Academy 2001 — 2005
Independent Health April 2011 - Present
Fidelis Care NY November 2009 - March 2011
Univera Healthcare/Excellus Health Plan 1998 - 2009
Skills
Health Insurance, Healthcare, Healthcare Management, Medicaid, Medicare, Insurance, Employee Benefits, Process Improvement, Business Analysis, HIPAA, Managed Care, Program Management, Healthcare Information..., Cross-functional Team..., Disease Management, Hospitals, Management, Healthcare Consulting, EMR, Strategic Planning, Leadership, Requirements Gathering, Coaching, Business Process..., Health Policy, SDLC, Team Building, Data Analysis, Visio
Education
University of Michigan 1982 — 1984
M.H.S.A.
Middlebury College 1975 — 1979
Excellus BCBS December 2013 - Present
Independent Health April 2013 - Present
Excellus BCBS August 2011 - April 2013
Excellus BCBS September 2008 - August 2011
SXC Health Solutions July 2006 - August 2008
BlueCross BlueShield of Arizona July 2001 - June 2006
Skills
Claim, Health Insurance, Medicare, Medicare Part D, Pharmacy Benefit..., Healthcare, Managed Care, Strategic Planning
Education
Hobart and William Smith Colleges 1994 — 1998
BA, History and Education
Home July 2012 - Present
Erie 1 BOCES January 2010 - June 2012
Independent Health February 1994 - July 2009
Independent Health July 1995 - February 1997
Independent Health February 1994 - July 1995
PCB Piezotronics September 1989 - January 1994
Copeland Data Systems, Inc. January 1987 - August 1989
Skills
Active Directory, Windows Server, Servers, Disaster Recovery, Analysis, Security, Troubleshooting, Software Installation, Technical Support, Testing, Network Administration, Quality Assurance
Education
Kent State University 1970 — 1971
M.A., Telecommunications (Broadcasting)
University at Buffalo 1966 — 1970
B.A., Speech Communication/Mass Communication
State University of New York College at Buffalo
B.S., Information Systems Management
James Roistacher M.P.H September 2014 - Present
Catholic Health System Buffalo June 2013 - September 2013
Computer Task Group February 2012 - June 2013
James Roistacher, MPH July 2009 - February 2012
Independent Health January 2000 - July 2009
Boston-Norwood Group June 1987 - December 2000
Uniform Data System for Medical Rehabilitation UDSMR June 1996 - December 1999
Wyoming County Community Hospital July 1993 - June 1994
Health Systems Agency of WNY November 1985 - February 1987
City of Burlington Vermont October 1981 - November 1985
Skills
Healthcare, Insurance, Analysis, Healthcare Information..., Health Insurance, Clinical Business Rules, Data Integration, Practice Variation, Hospitals, Informatics, Data Analysis, Managed Care, Business Analysis, HIPAA, Strategy, Management, Clinical Research, SAS, Program Management, Medicaid, Nursing, EHR, Public Health
Education
Yale University School of Medicine 1974 — 1978
Masters; School, Public HealthHealth Services Administration; Epidemiology and Public Health
Hobart and William Smith Colleges 1968 — 1972
BA High Honors, Modern European History
Lake Wales Arts Council December 2009 - Present
First Services Administrators Inc. (FSAI) July 2003 - March 2009
Independent Health 1976 - 2009
Skills
Team Building, Microsoft Excel, PowerPoint, Revenue Cycle, Claim, Physician Relations, Managed Care, Microsoft Word, Healthcare Management, Microsoft Office, Customer Service, Event Planning
Education
State University of New York at Buffalo - School of Management 1977 — 1980
B.S., Business Administration
Erie Community College
Associate in Science, Medical Office Administrator
DELAWARE NORTH 2013 - Present
GREATBATCH, INC. 2010 - 2012
INDEPENDENT HEALTH 2004 - 2009
INDEPENDENT HEALTH 2002 - 2004
INDEPENDENT HEALTH 2000 - 2002
EVERYWOMAN OPPORTUNITY CENTER, INC 1999 - 2000
P & A ADMINISTRATIVE SERVICES, INC 1997 - 1999
M & T BANK 1996 - 1996
BLUECROSS BLUESHIELD OF WESTERN NEW YORK, INC. 1992 - 1995
BLUECROSS BLUESHIELD OF WESTERN NEW YORK, INC. 1991 - 1992
Education
Medaille College 1997 — 1999
MBA, Strategic Human Resource Management
State University of New York College at Buffalo
Bachelor of Science, Business Studies
True Scene Modeling January 2009 - Present
Basically Bracelets February 2002 - December 2007
Bureau Veritas August 1999 - August 2000
Independent Health March 1993 - March 1999
ACTS Testing Labs September 1985 - April 1989
Skills
Marketing, Strategic Planning, Retail, Project Planning
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1978 — 1980
MBA, General Management
Hobart and William Smith Colleges 1970 — 1974
BA, Religious Studies
Convent of the Sacred Heart
Zdarsky Household November 2003 - Present
Independent Health August 2007 - July 2009
P&A Adminstrative Services, Inc. September 1998 - June 2004
Education
Erie Community College 1994 — 1996
Associates in Applied Science, Business
Kenmore East Senior High School 1985 — 1989
General, Business
PwC October 2012 - Present
University at Buffalo August 2010 - June 2012
UB SCOM Club March 2011 - April 2012
Independent Health June 2011 - December 2011
UST GLOBAL (WELLPOINT INC) February 2006 - August 2008
Skills
Mentoring, Team Building, Resource Allocation, Requirements Analysis, SDLC, Project Management, Business Analysis, Leadership, Data Analysis, Business Process, Management, Strategy, Budgets, Business Development, Project Planning, Analysis, Financial Analysis, Business Process..., Business Intelligence, Databases, Access, Management Consulting, Vendor Management, Consulting, Six Sigma, Program Management, Time Management, CRM, Analytics, Financial Modeling, Risk Management, Cross-functional Team..., IT Strategy, Process Improvement, Auditing, Requirements Gathering, Financial Reporting, Information Technology, Integration, Sarbanes-Oxley Act, Visio, Software Project..., ERP, Team Leadership, Team Management, PMO, Internal Controls, Business Strategy, Process Engineering, MS Project
Education
UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK 2010 — 2012
Master of Business Administration (MBA), Finance, General
Kannur University
Bachelor of Technology, Mechanical Engineering
MMRHS
MMRHS
Orchard Park Family Practice 2013 - Present
Independent Health March 2010 - January 2013
fletcher allen health care 2008 - 2009
roswell park cancer institute 1999 - 2007
Skills
Healthcare, Healthcare Management, HIPAA, Healthcare Information..., Hospitals, Managed Care, Customer Service, Process Improvement, EMR, Clinical Research, Microsoft Word, EHR
Education
Franklin University 2006 — 2008
Master of Business Administration (MBA)
Independent Health August 1987 - Present
Education
Medaille College 2000 — 2003
Bachelor of Business Administration (BBA), Accounting
Independent Health
Skills
Event Planning, Marketing Communications, Event Management, Entertainment, Strategic Planning, Social Media, Social Networking, Microsoft Office, Public Relations, Corporate Events, Customer Service, Marketing Strategy, Marketing, Microsoft Excel, PowerPoint
Education
Stevens-Henager College-Murray 1977 — 1979
Master's degree, Health/Health Care Administration/Management
Ferris State University 1967 — 1969
Bachelor of Science (BS), Dental Support Services and Allied Professions
Howard University 1959 — 1961
DENTAL HYGIENIST AA
UnitedHealth Group January 2013 - Present
Cargill April 2011 - October 2012
JPMorgan Chase April 2010 - February 2011
Independent Health September 2008 - April 2010
RCI Group, LLC January 2007 - August 2008
The University of Texas at El Paso January 2005 - December 2006
Khulna University of Engineering and Technology (KUET) January 2005 - December 2006
HSBC August 2002 - December 2004
Skills
Informatica, Information Architecture, Oracle, Unix, PL/SQL, C, ETL, Agile Methodologies, Scrum, MySQL, NoSQL, PostgreSQL, Business Objects, Data Warehouse..., SDLC, Data Warehousing, Software Development, Shell Scripting, Databases, SQL, Requirements Analysis, DB2, Testing, Business Intelligence, Data Modeling, Microsoft SQL Server, Architectures
Education
The University of Texas 2005 — 2006
MS
Khulna University of Engineering and Technology 1998 — 2002
BS
diablo pharmacy April 2012 - Present
Independent Health March 1990 - January 1991
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning
Education
Idaho State University
Pharmaceutical Sciences
MedRecovery Management June 2004 - Present
Independent Health 2003 - 2004
Independent Health 1999 - 2003
Skills
Microsoft Office, Health Insurance, Medical Billing, Medical Terminology, Workers Compensation
Education
Ithaca College 1970 — 1974
Business Administration, Management and Operations
Manhasset High School 1966 — 1970
Mount Kisco Medical Group June 2013 - Present
CareCore National June 2002 - May 2013
Contract Management Organization, Montefiore Medical Center 2000 - 2001
UNUM Provident May 1999 - December 1999
Independent Health April 1991 - February 1998
WellCare Health Plans April 1988 - April 1991
Prudential Insurance Company of America January 1984 - May 1987
Hackensack University Medical Center July 1980 - December 1984
Skills
Managed Care, HIPAA, Healthcare, Medicaid, Provider Relations, Medicare, Healthcare Management, Compliance, Contract Negotiation, Strategic Planning, Health Insurance, Process Improvement, Credentialing, Accreditation, Provider Contracting, Utilization Management, Insurance, Nursing, HMO, Network Development, Claims, Product Development, Auditing, Healthcare Compliance, Team Building, PBM, Quality Management, Health Policy, PPO, Medical Compliance, Healthcare Information..., Revenue Cycle, Pharmacy Benefit..., Claim, Healthcare Consulting, Hospitals, Healthcare Industry, Management, EMR, Leadership, EHR
Education
Fairleigh Dickinson University
M.B.A., Business Administration, Accounting
William Paterson University of New Jersey
B.S.N., Nursing
Praxair March 2014 - Present
Praxair April 2011 - March 2014
Praxair May 2008 - April 2011
Independent Health June 2006 - January 2008
Independent Health April 2005 - June 2006
Independent Health March 2004 - April 2005
E. West Valley Nuclear Services Company August 2003 - December 2003
Total Filtration Solutions January 2003 - August 2003
WNY Computing Systems September 2002 - December 2002
Airtek March 1998 - January 2002
Education
Erie Community College
Associates Degree, Mechanical Drafting; Mechanical Drafting
West Seneca East Senior High
Independent Health August 2010 - Present
Banyon Bags July 2010 - Present
Skills
Art, Painting, Illustrator, InDesign, Adobe Creative Suite
Education
Florida State University
Bachelor of Arts (BA), Interior Design
Fidelis Care May 2015 - Present
FIDELIS CARE September 2012 - May 2015
Fidelis Care NY January 2010 - August 2012
Mercy Hospital September 1986 - September 2003
Independent Health August 2000 - May 2003
NORTH AMERICAN HEALTH PLANS December 1999 - July 2000
Skills
HIPAA, Requirements Gathering, Access, Understands basic..., CPT and ICD-9 coding..., Claims Resolution, Health Insurance, Prior Authorization, Medicare/Medicaid..., DRG, APC, HMO, CPT, Healthcare Industry, Insurance, Medical Billing, Provider Relations, Analysis, ICD-9, Medicaid, Medicare, Healthcare, Managed Care, Claim
Education
Erie Community College 1990 — 1992
Associates Degree Liberal Arts & Sciences/Humanities
Independent Health September 2015 - Present
Computer Task Group August 2014 - September 2015
General Dynamics Information Technology May 1996 - August 2014
Education
State University of New York at Buffalo 1993 — 1996
Bachelor of Science, Computer Science, Mathematics
Erie Community College 1990 — 1993
Associates, Computer Science, Mathematics
Clinical Support Services May 2015 - Present
Clinical Support Services April 2015 - May 2015
Nova Healthcare Administrators, Inc. November 2013 - April 2015
Independent Health November 2009 - November 2013
M&T Bank April 2008 - November 2009
M&T Bank April 2005 - April 2008
Skills
Analysis, Microsoft Word, Outlook, MS Project, Leadership, Microsoft Excel, PowerPoint, Customer Service, User Acceptance Testing, Training, Health Insurance, Salesforce.com, Banking, Vendor Management, Cross-functional Team..., Benefits Administration
Education
Medaille College
Master of Business Administration (MBA)
University at Buffalo
Bachelor of Arts (BA), Communication and Media Studies
Independent Health November 2001 - Present
Independent Health 2005 - 2010
Skills
Program Management, Managed Care, Health Insurance
Education
Hilbert College 1993 — 1995
Bachelor of Business Administration (B.B.A.), Marketing
Neighborhood Legal Services September 2014 - Present
Independent Health January 2014 - August 2014
Allstate November 1984 - December 2013
Allstate November 1984 - December 2013
Skills
No-Fault, No-Fault Arbitration, No-Fault Litigation, Medical Terminology, Insurance Investigation, Casualty, Claim, Liability, Insurance, Claims Management, Legal Terminology, Commercial Lines, Subrogation, Training, Microsoft Office, Personal Injury, Property & Casualty..., Customer Service, Microsoft Word, Microsoft Excel, Personal Injury..., General Insurance, Legal Liability, Health Insurance, Arbitration, Litigation, Employee Benefits, Litigation Management
Education
Medaille College
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.8
State University College at Buffalo
BS, Social Work, 3.7
Bank of America August 2010 - Present
Independent Health August 2007 - August 2009
Meritain Health June 2006 - August 2007
Definity Health December 2003 - June 2006
Skills
Banking, Credit, Loans, Risk Management, Mortgage Lending, Customer Service, Microsoft Excel, Process Improvement, Microsoft Office, Retail Banking, Portfolio Management, Credit Analysis, Claims Handling, Customer Service..., Customer Service..., Client Liaison, Training, Employee Training, Interviews, Mortgage Banking
Education
Medaille College 2000 — 2002
Business Manager December 2009 - Present
Independent Health January 2001 - January 2006
Metro Community News March 1996 - January 2001
Education
Medaille College 2005 — 2010
Master's degree
West Seneca East
Independent Health September 2006 - March 2014
Skills
Medicare, Claim, Process Improvement, Commercial Insurance, General Insurance, HIPAA, Management, Supervisory Skills, Leadership, Staff Development
Education
Erie Community College
Lawley Insurance 2010 - 2013
Independent Health 1997 - 2009
Skills
Employee Benefits, Customer Service, Property & Casualty..., Call Centers, Management, Customer Satisfaction, Health Insurance, Access, Brokers, Process Improvement, Account Management, Health Savings Accounts, Insurance, Claim, Sales
Education
Erie Community College
State University of New York at Buffalo
HUMANA August 2013 - Present
Saint Joseph Regional Medical Center July 2011 - August 2013
Independent Health October 2007 - July 2011
Remax Realty One June 2001 - October 2007
Education
Indiana University South Bend 2009 — 2013
Bachelor's of Health Sciences
Oleen Pinnacle Healthcare Consulting January 2013 - Present
Independent Health August 2009 - October 2012
Skills
Requirements Gathering, Business Intelligence, Requirements Analysis, Business Analysis, Healthcare Information...
Education
Hartwick College
Bachelor of Arts (B.A.), English Language and Literature, General