Independent Health
Industry: Company
DescriptionFounded: 1980 Subsidiary: NOVA Healthcare Administrators, Inc. Parent organization: Independent Health Association, Inc.
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Independent Health Employees
M&T Bank March 2001 - Present
Independent Health June 1999 - March 2001
Independent Health June 1996 - February 1999
Skills
USDA, Conventional, Mortgage Lending, VA, FHA, Jumbo Mortgage, Residential Mortgages, Mortgage Banking, Loans, Refinance, Credit, Loan Origination, Banking, Commercial Lending
Education
State University of New York College at Buffalo 1996 — 1998
BS, Marketing
Independent Health 2011 - Present
Canoe Ventures 2009 - 2011
Oak Consulting LLC August 2005 - 2011
Synacor 2007 - 2009
Independent Health 2006 - 2007
ArcStream 2002 - August 2005
Sapient Corporation 1995 - 2002
Skills
Digital Media, Product Management, Strategic Planning, Digital Strategy, Customer Engagement, Customer Experience, Social Media, E-commerce, Mobile Applications, Interactive Marketing, Advanced Advertising, VOD, Online Video, SEO, Advertising, Web Video, Strategy, Product Marketing, Product Development, Start-ups, Leadership, Integration, Management, Project Management, Strategic Partnerships, Enterprise Software, Analytics, CRM, Competitive Analysis, Executive Management, Digital Marketing, Cross-functional Team..., Business Development, Integrated Marketing
Education
Union College
Univera Healthcare of Excellus BCBS September 2006 - Present
HealthNow, NY March 2005 - September 2006
Ingenix of UnitedHealth Group September 2000 - March 2005
Infominers March 1998 - September 2000
Independent Health March 1997 - March 1998
Tops Markets January 1995 - March 1997
Education
State University of New York College at Buffalo 1991 — 1996
Independent Health 2006 - Present
Skills
Health Insurance, Healthcare, Outdoor Recreation, Managed Care, HIPAA
Education
The George Washington University - School of Business
Master of Business Administration (M.B.A.)
HealthNow New York Inc. August 2013 - Present
Harbridge Consulting Group, LLC June 2011 - August 2013
Independent Health January 2011 - May 2011
North Carolina State University June 2010 - August 2010
Town of Cheektowaga Parks and Recreation Department July 2009 - August 2009
Skills
Actuarial Science, Actuarial Consulting, Actuaries, Actuarial Exams, Defined Benefit, Pensions, Employee Benefits, Health Insurance, Analysis, Insurance, SAS, Valuation, Data Analysis, Pricing, Microsoft Excel, Statistics, Quantitative Analytics, Access
Education
State University of New York College at Geneseo 2007 — 2011
Bachelor of Arts (BA), Mathematics
Independent Health June 2015 - Present
SUNY Buffalo Law School August 2013 - Present
Erie 1 BOCES September 2014 - August 2015
Andrews, Bernstein, Maranto, & Nicotra PLLC May 2014 - August 2014
University at Buffalo Center for Student Leadership and Community Engagement July 2013 - May 2014
Campus Living University at Buffalo August 2012 - August 2013
Cayuga Facial Surgery May 2011 - August 2011
Rogues Harbor Inn May 2010 - August 2011
Skills
Microsoft Word, PowerPoint, Access, Microsoft Excel, Interpersonal Skill, Customer Service, Clerical Skills, Facebook, Teamwork, Data Entry, Social Networking, Research
Education
SUNY Buffalo Law School 2013 — 2016
Doctor of Law (J.D.)
State University of New York at Buffalo 2011 — 2013
Bachelors of Science (BS), Business Administration with Concentration in Human Resources
Tompkins Cortland Community College 2009 — 2011
Associate of Science (AS), Liberal Arts and Sciences, General Studies and Humanities
Lockport Athletic & Fitness Club November 2013 - Present
Independent Health June 2012 - October 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Coaching, Leadership, Sales, Marketing, Management, Team Building, Social Media, Marketing Strategy
Education
State University of New York College at Buffalo 2007 — 2011
Bachelor of Science (B.S.), Health and Wellness, General
Independent Health 2008 - Present
Independent Health 2006 - 2008
Independent Health 1998 - 2006
Skills
Healthcare, Strategic Planning, Visio, Spreadsheets, Data Analysis, Business Process..., Microsoft Word, Microsoft Excel, PowerPoint, Project Management, Microsoft Office, Outlook, Contract Management, Policy, IT Procurement, Account Reconciliation, Process Management, Database Administration, Creative Skills, Financial Analysis, Financial Reporting, Team-oriented, Corporate Liaison, Operations Management, IBM BPM
Education
State University of New York Empire State College
Bachelor of Business Administration (BBA)
Gaines Kriner Elliott LLP September 2008 - Present
Monro Muffler Brake September 2007 - May 2008
H&R Block January 2007 - May 2008
Independent Health May 2007 - August 2007
Skills
Bookkeeping, GAAP, Accounting, Financial Accounting, Financial Statements, Auditing, Internal Controls, Accounts Payable, Tax Preparation, Tax, Tax Accounting
Education
State University of New York College at Geneseo 2004 — 2008
Bachelor of Science (BS)
Independent Health April 2014 - June 2014
KOLO DBS, LLC November 2012 - May 2013
KOLO DBS, LLC November 2011 - November 2012
US Navy August 2004 - January 2010
US Navy April 2007 - February 2008
ATG Group/ Amicon Plastics 2003 - 2004
Skills
Security, Human Resources, Policy, Military, Time Management, Risk Assessment, Quality Assurance, Process Scheduler, Payroll, Microsoft Excel, Sales, Call Centers, Databases, Police, Security Clearance, Government, Force Protection, Physical Security, Military Experience, Homeland Security, Training
Education
State University of New York College at Buffalo 2011 — 2013
Master's degree, Criminal Justice
University of Houston-Downtown 2010 — 2011
Bachelor's degree, Criminal Justice
Dunhill Temp Agency - Buffalo, NY January 1990 - June 1999
Kelly Services January 1990 - June 1999
Independent Health 1996 - 1999
Blue Cross & Blue Shield 1994 - 1996
Robert half - office team January 1990 - June 1995
Merchants Insurance Group 1993 - 1994
Peter J Schmitt 1988 - 1990
HSBC Bank / Marine Midland Bank 1987 - 1989
Goldome Bank / Buffalo Savings Bank 1985 - 1987
Skills
Numerous clerical...
Education
State University of New York College at Buffalo 1979 — 1985
Bachelor of Applied Science (BASc), Management Information Systems, General
Independent Health August 2015 - Present
P2 Collaborative Of Western New York December 2014 - June 2015
Global concept charter school September 2013 - June 2014
Holy Angels Academy August 2010 - June 2013
Skills
Tennis Coach, Dance Minor, Curriculum Design, Teaching, Curriculum Development, Instructional Design, Higher Education, Differentiated..., Public Speaking, Secondary Education, Tutoring, Educational Technology, Research, Educational Leadership, Teacher Training, Mathematics Education, PowerPoint, Technology Integration, Microsoft Office, Staff Development, Professional Learning..., Editing, Mathematics, Microsoft Excel, Microsoft Word, Nonprofits, Community Outreach, Program Development
Education
University at Buffalo 2014 — 2015
Master's degree, Biostatistics
SUNY Fredonia 2004 — 2009
BS, MA, Mathematics Education, Dance
Independent Health January 2006 - Present
Independent Health 2003 - 2005
NOVA Healthcare Administrators, Inc. 1996 - 2003
Ingram Micro 1994 - 1996
Barrister Information Systems 1985 - 1994
Skills
SDLC, Process Improvement, HIPAA, Disaster Recovery, Vendor Management, Requirements Analysis, Project Management, Data Warehousing, Integration, Business Intelligence, IT Strategy, Business Analysis, Telephony, Citrix, Consulting, Six Sigma, Testing, Solution Architecture, Change Management, Program Management, Healthcare Information..., Business Process, Information Technology, Systems Analysis, Requirements Gathering, Software Development, Lunch, SharePoint, Software Documentation, Software Project..., Business Requirements, PMO, Project Portfolio..., Snacks, Dinners, Breakfast, Business Process..., Agile Methodologies, Resource Management, MS Project, Agile Project Management, SQL, Business Process..., SOA, Business Process Design, User Acceptance Testing, Data Modeling, Scrum, Database Design, Microsoft SQL Server
Education
State University of New York College at Buffalo 1981 — 1985
B.S., Electrical Engineering
Independent Health September 2013 - Present
Summit Educational Resources June 2013 - Present
Autism Services, Inc. June 2008 - April 2013
People Inc August 2010 - May 2011
Sacred Heart Youth Project January 2010 - April 2010
The Project on Quality Preschool Special Education April 2009 - June 2009
Skills
CPR/AED Certified, SCIP, Autism Spectrum..., Developmental..., Microsoft Excel, Microsoft Word
Education
University at Buffalo 2010 — 2011
Master of Social Work (MSW), Social Work
SUNY Brockport 2006 — 2010
Bachelor of Science (BS), Social Work, Sociology
Independent Health July 2014 - Present
Catholic Health Services January 2014 - July 2014
Buffalo 716ers August 2013 - March 2014
Buffalo Bills August 2013 - December 2013
Millennium Hospitality July 2012 - November 2013
Rochester Razorsharks January 2013 - June 2013
Three Olives Vodka May 2010 - March 2013
Alden Recreation Department June 2007 - June 2010
Skills
Microsoft Office, Micros, Social Networking, Patience, Self-managed, Goal Driven, True Team Player, Ability to Prioritize, Confident, Trustworthy, Reliable, Highly Organized, Effective Communicator
Education
State University of New York College at Brockport 2009 — 2013
Bachelor's degree, Recreation and Leisure with a concentration in Tourism Management and a minor in Communications
The Stockade Group August 2014 - Present
The Stockade Group April 2014 - August 2014
Demand Media March 2013 - April 2014
Horse Galaxy LLC September 2011 - April 2013
Client Associated Businesses, Inc. June 2010 - May 2012
SUNY Geneseo February 2008 - May 2010
Darien Lake Resort June 2009 - August 2009
Independent Health June 2007 - August 2008
Skills
Clinical Data Management, Adobe Acrobat, Oracle Clinical, Oracle Discoverer, Pharmaceutical Industry, Reviews, Windows, Mac OS X, SharePoint, Integrated Review, PHP, phpMyAdmin, MySQL, RDC, OC RDC, Microsoft Office, Microsoft Excel, Customer Service, Small Business, Small Business Marketing, Server Side, Server Side Programming, Facebook, Twitter, Internet, Internet Culture, Internet Software, Boot Camp, HIPAA, Receptionist Duties, Telemarketing, Phone Etiquette, Alumni Relations, Alumni Affairs, Greek Life, Desktop Computers, Laptops, VoIP, Softphone, Fundraising, Supervisory Skills, Educational Fundraising
Education
SUNY Geneseo 2006 — 2010
BA, Psychology
Iroquois High School 2002 — 2006
NYS Advanced Regents Diploma
HealthNow New York Inc. September 2008 - Present
Independent Health 1992 - 2008
Skills
Managed Care, Insurance, Employee Benefits, Medicare, Health Savings Accounts, Healthcare, HIPAA, Account Management, Strategic Planning
Education
State University of New York College at Geneseo
BA
M&T Bank November 2014 - Present
Yahoo August 2013 - November 2014
Independent Health August 2014 - October 2014
Skills
QRM, SQL, SSIS, QlikView, Crystal Reports, Bloomberg Terminal, Teradata, SAS, SPSS, C++, Mathematica, Microsoft Excel, Data Analysis, Data Mining, Analytics, Treasury, Balance Sheet, Databases, Statistics, Applied Mathematics, Computational..., Mathematical Modeling, Algorithms, Microsoft Word, PowerPoint, Communication Skills, Teamwork
Education
State University of New York College at Buffalo 2013 — 2014
Master's Degree, Professional Applied and Computational Mathematics, 3.96
State University of New York College at Buffalo 2010 — 2012
Bachelor's Degree, Mathematics, 3.73
Independent Health September 2014 - Present
Kelley Bros. Hardware Corp. May 2008 - September 2014
Buffalo Museum of Science June 2005 - May 2008
Skills
Microsoft Excel, Customer Service, Process Scheduler, Microsoft Word, PowerPoint, Facebook, Negotiation, Leadership, Microsoft Office, Social Networking, Teamwork, Event Planning, Social Media Marketing, Time Management, Management, Inventory Management, Materials Management
Education
State University of New York College at Buffalo 2008 — 2013
Bachelor's Degree, Business Administration - Concentration in Marketing
Independent Health June 2014 - Present
Independent Health August 2002 - June 2014
Catholic Health System January 2001 - August 2002
Skills
Health Insurance, Data Analysis, Visio, Analysis, Requirements Gathering, Business Requirements, Vendor Management, Access, Healthcare, HIPAA, Insurance, Employee Benefits, Requirements Analysis, Budgets, Program Management
Education
State University of New York College at Fredonia 1996 — 2000
Bachelors of Science, Health Administratiion
Independent Health January 2014 - Present
Independent Health December 2007 - January 2014
Indepedent Health Foundation December 2003 - November 2007
JLM Communications, LLC January 1997 - December 2004
97 Rock / 103.3 The Edge / Oldies 104 January 1995 - January 2000
Skills
Marketing..., Project Management, Sales, Proposal Writing, Health Information..., Event Marketing, Vendor Management, Business Planning, Contract Management, Microsoft SharePoint, Healthcare Information..., Advertising, Marketing Communications, Event Management, Direct Marketing, Account Management, Team Leadership, Consumer Healthcare, Healthcare, Fundraising, Marketing, Marketing Strategy, Health Insurance, New Business Development, Medicare, Healthcare Management, Disease Management, Process Improvement, Operations Management, Program Implementation, Program Management, Public Relations, Medicaid, Management, Market Planning, Healthcare Industry, Visio, Integration, Leadership, Business Analysis, Cross-functional Team..., Product Marketing, Budgets, Project Planning, Team Building, Strategic Planning, Managed Care, CRM, Data Analysis, Product Management
Education
Regis University MBA Program 2005 — 2009
MBA, Marketing
Niagara County Community College
AA, Communications and Media Arts
State University of New York College at Buffalo
BS, Broadcasting
Independent Health Red ShirtIndependent HealthSeptember 2012 - December 2012
REEDS Jewelers April 2012 - September 2012
Talbots 2011 - 2012
Independent Entrepreneur 2010 - 2011
Skills
Customer-facing, Customer-focused Service, Sales, Administration, Data Entry, Cash-handling, Budget Monitoring, Teamwork, Event Planning, Project Administration, Regulatory Guidelines, Fundraising, System Administration
Education
The University of Texas at Austin
Bachelor of Science (B.S.), Speech Communication. Concentration in Organizational Communications
Independent Health January 2011 - Present
Employer Services Corporation May 2008 - January 2011
SUNY Brockport 2006 - 2007
SUNY Brockport Campus Life 2003 - 2007
Skills
Employee Benefits, Onboarding, Employee Orientations, HRIS, FMLA, COBRA, 401k, Benefits Analysis, Interviews, Payroll, Health Insurance, Insurance, New Hire Orientations
Education
State University of New York College at Brockport 2002 — 2006
BS
Cystic Fibrosis Foundation 2009 - 2012
Hilton Central Schools January 1999 - July 2005
Independent health August 1998 - January 1999
Jamestown City Schools 1995 - 1998
Skills
Employee Benefits, Interviews, Human Resources, Sales, Management, Workers Compensation, Employee Relations, Recruiting, Insurance, Leadership, Strategic Planning, Team Building, Leadership Development, Process Improvement, Training, Labor Relations, Benefits Administration, Coaching, Public Speaking
Education
State University of New York College at Fredonia 1987 — 1992
BS, Business Administration
Aflac March 2011 - Present
Farmers Insurance June 2009 - June 2010
Thrivent Financial for Lutherans October 2008 - June 2010
Success Systems October 2007 - September 2009
SSCS October 1997 - October 2007
Independent Health September 1974 - October 1997
Skills
Health Insurance, Disability Insurance, Term Life Insurance, Insurance, Life Insurance, Supplemental Health, 401k, 401k Rollovers, Financial Accounting, Account Management, Accounting Applications, Universal Life, Retirement Planning, Small Business, Sales Management, IRAs, Health Savings Accounts, Employee Benefits, Finance, Sales, Accident, Customer Service, Whole Life, Critical Illness, Strategic Financial..., Claim, Fixed Annuities, Licensed Life & Health..., Retirement, Estate Planning, Brokers, Investments, Long Term Care Insurance, Long-term Care, Property & Casualty..., Selling, Financial Planners, Retail, Medicare
Education
Ongoing Insurance Licensing Continuation 2008 — 2013
Penn state 1971 — 1974
BS, Accounting
Tulane University 2004 — 2005
Internet Masters Certificate in Business Management, Business Administration and Management, General, Passed
Independent Health June 2010 - Present
Independent Health December 2008 - June 2010
VoIP Supply LLC June 2006 - January 2010
Education
State University of New York College at Buffalo 2005 — 2008
Independent Health August 2012 - Present
Independent Health May 2007 - July 2012
Independent Health October 2004 - April 2007
Independent Health October 2000 - September 2004
St. Elizabeth’s Hospital December 1998 - September 2000
Dun and Bradstreet April 1996 - November 1998
Education
Syracuse University - Martin J. Whitman School of Management
Master of Business Administration (MBA), Finance
University of Illinois at Urbana-Champaign
Bachelor of Arts (B.A.), Economics
IBM June 2013 - Present
Fidelis Care NY November 2012 - June 2013
Independent Health August 2010 - October 2012
Independent Health May 2009 - August 2010
EDS, an HP Company 2002 - May 2009
Electronic Data Systems September 1985 - May 2009
infoTech Niagara 2003 - 2006
EDS, Electronic Data Systems 1993 - 2003
EDS 1985 - 1993
City of Dunkirk, NY January 1981 - June 1985
Skills
Business Process..., Operating Models, Capability Assessment, IT Strategy, Outsourcing Advisory, Roadmap, Zachman, Enterprise Architecture, Business Architecture, IT Management, Healthcare Information..., Lean Operations, Hammer Process Mastery, Business Transformation, Agile Methodologies, Application..., Leading Organizational..., Project Management, Program Management, PMP, Six Sigma, Applications..., SIPOC, IT Service Management, Business Process, Business Process..., Consulting, PMO, Project Portfolio..., IT Transformation, Process Improvement, Outsourcing, Integration, Management, Requirements Analysis, Quality Assurance, Leadership, Vendor Management, SDLC, Building Organizational..., Business Analysis, Strategy, Governance, Business Process Design, Agile Project Management, Process Enterprise..., Performance Benchmarking, Enterprise Process Model, Transformational, Business Process...
Education
Leadership Buffalo 1995 — 1996
LBGII
State University of New York College at Fredonia 1980 — 1985
B.A., Philosophy
Dunkirk High School 1975 — 1979
Independent Health January 2012 - April 2015
Computer Task Group March 2011 - January 2012
HealthNow New York Inc. April 2010 - March 2011
Hewlett Packard Enterprise Services October 1992 - April 2010
M&T Bank 1990 - 1992
Skills
Business Process, Cross-functional Team..., Business Analysis, Data Center, Disaster Recovery, Enterprise Architecture, IT Management, IT Service Management, IT Strategy, ITIL, Information Technology, Infrastructure, Integration, MS Project, Management, Microsoft Project, Network Security, PMO, PMP, Process Improvement, Program Management, Project Management, Project Portfolio..., Requirements Analysis, Requirements Gathering, SDLC, SharePoint, Software Project..., Vendor Management, Visio
Education
University at Buffalo 1988 — 1990
B.S., Industrial Engineering
State University of New York College at Fredonia 1984 — 1988
Mathematics / Computer Science
Independent BPA Consultant November 2011 - Present
St. Vincent de Paul Society 2009 - 2014
Computer Task Group 2012 - 2013
Computer Task Group 2012 - 2013
Independent Health May 2009 - December 2011
C.D.I. Systems 2010 - 2010
IHA 2009 - 2010
IBM April 2000 - June 2009
NeuVis 2000 - 2001
Ingram Micro August 1995 - April 2000
Skills
UML, Process Modeling, Brokers, Requirements Analysis, Middleware, Business Process..., Business Analysis, Enterprise Architecture, Business Process Design, Integration, SOA, Process Improvement, Project Management, SDLC, Farm Equipment, Architecture, Websphere, Business Process, Systems Analysis, Farms, Data Warehousing, Vendor Management, Enterprise Software, Consulting, Agile Methodologies, Analysis, Requirements Gathering, Security, Architectures, IT Strategy, Solution Architecture, Software Project..., Business Intelligence, Business Process..., Visio, PMP
Education
University at Buffalo 1981 — 1984
B.S., Accounting and Finance
State University of New York College at Buffalo 1972 — 1977
B.S., Education, Industrial Arts
BFHS
Independent Health September 2001 - Present
Dun & Bradstreet October 1994 - June 2001
Education
State University of New York College at Buffalo 1986 — 1990
B.S., Urban Planning
Kenmore East High School
Kenmore East High School
Independent Health March 2014 - Present
YMCA Buffalo Niagara February 2013 - Present
Independent Health May 1997 - March 2014
Skills
Microsoft Office, Visio, Customer Service, Microsoft Excel, PowerPoint, Access, Microsoft Word, Leadership, Team Leadership, Data Analysis
Education
State University of New York College at Cortland
University at Buffalo
Bachelor of Arts (B.A.), Biology, General
Roswell Park Cancer Institute March 2014 - Present
Independent Health 2011 - 2013
Erie County Medical Center Corporation February 2009 - May 2009
Skills
Healthcare, Customer Service, Hospitals, HIPAA, Healthcare Information..., Medicare, Nursing
Education
D'Youville College 2013 — 2016
Nursing
State University of New York College at Brockport 2005 — 2009
BS, Health Administration, Business Administration
Triplefin September 2015 - Present
Corelink Administrative Solutions March 2013 - May 2015
Corelink Administrative Solutions September 2012 - February 2013
Horizon Blue Cross Blue Shield of New Jersey December 2011 - September 2012
Fidelis Care NY November 2010 - November 2011
Independent Health October 2000 - November 2010
Veridian 1999 - 2000
Bank of America 1992 - 1999
A&R Services 1992 - 1997
Empire of America 1989 - 1992
Skills
Software Project..., Budget Development, IT Operations, VB.NET, Enterprise Architecture, Analytics, Program Management, Process Improvement, Data Mining, Strategic Planning, Leadership, Software Development, SDLC, Data Warehousing, Vendor Management, Business Intelligence, IT Strategy, HIPAA, Healthcare Information..., Business Process..., SQL, Integration, Information Technology, Master Data Management, ETL, SOA, Healthcare, Data Integration, Data Governance, Enterprise Software, Disaster Recovery, Systems Analysis, Business Analysis, Architecture, Requirements Gathering, Visio, Requirements Analysis, Business Process, Strategy, Consulting, Management, Project Portfolio..., PMP, SharePoint, PMO, Data Modeling, IT Management, Solution Architecture, Governance, Agile Project Management
Education
SUNY Empire State College
BS, Management Information Systems
Independent Health 2012 - 2014
Two Brothers Pizza June 2008 - April 2012
SUNY Oswego January 2011 - December 2011
Skills
Customer Service, Customer Escalation..., Conflict Resolution, Microsoft Office, Health Insurance, ICD-9, Siebel, Macess, Call Centers, Insurance Claims, Medicare, Medicaid, Coaching & Mentoring, Mentoring New Hires, Fulfillment Services, Teamwork, QuickBooks, SPSS, Data Entry, Data Analysis, Research Design, Quantitative Research, Management
Education
State University of New York College at Oswego 2008 — 2011
Bachelor of Arts (BA), Psychology
Tasteful Connections August 2004 - Present
Healthy Living Market and Café July 2014 - January 2015
Gideon Putnam Resort March 2013 - July 2014
Independent Health October 2012 - February 2013
SUNY Oswego Residence Life and Housing January 2010 - May 2012
Toshiba Business Solutions May 2009 - August 2009
Skills
Time Management, PowerPoint, Learning Quickly, Microsoft Excel, Data Entry, Organization, Recruiting, Fundraising, Event Planning, Critical Thinking, Microsoft Word, Higher Education, Student Affairs, Interviews
Education
State University of New York at Oswego 2008 — 2012
Bachelor of Science, Human Resource Management
Independent Health July 2011 - Present
Excellus BCBS 2007 - 2011
Xerox Corporation 2003 - 2006
Global Crossing 2000 - 2003
Electronic Data Systems 1994 - 2000
Xerox Corporation 1988 - 1994
Xerox Corporation 1980 - 1988
Skills
Excellus BCBS..., EDS Leaders Internship..., Quality Assurance..., Performed..., Managed Change..., Software Tester/Test..., Automated Test Tools, Requirements..., Management / Leadership..., Customer Service, IBM Rational: ...
Education
Stephens College 1975 — 1979
Stephens College
BA, Business Management, Columbia, MO
Independent Health August 2015 - Present
Freelance Graphic & Web Designer January 2010 - Present
CENERGY MARKETING & COMMUNICATIONS November 2014 - September 2015
Hearst Media Services July 2013 - October 2014
VP Supply Corp April 2010 - October 2013
Penn State Office of Engineering Diversity June 2009 - December 2009
Penn State Engineering Career Resources & Employer Relations March 2009 - December 2009
Penn State Residence Life August 2008 - December 2009
Skills
Marketing, Web Design, Photoshop, Dreamweaver, InDesign, Illustrator, Layout, Microsoft Office, Market Planning, HTML, Web Site Production, Graphics Software, CSS, Final Cut Pro, Brand Management, Consulting, Responsive Web Design, User Interface Design, User Experience Design, SEO, E-commerce, SEM, Social Media Marketing, Email Marketing
Education
State University of New York College at Oswego 2012 — 2014
Master of Business Administration (M.B.A.), Marketing
The Pennsylvania State University 2006 — 2009
Bachelor of Arts, Advertising, Art in New Media
Hanes Supply Inc April 2012 - Present
Independent Health July 2011 - October 2011
Rembrandt Charms September 2008 - June 2011
Zehnder Rittling June 2008 - September 2008
Curbell, Inc February 2000 - May 2008
Direct Response Marketing September 1998 - January 2000
Skills
Adobe Creative Suite, Graphic Design, Graphics, InDesign, Brochures, Typography, Layout, Logo Design, QuarkXPress, Illustrator, Advertising, Packaging, Corporate Branding, Adobe Acrobat, Photoshop, Web Design, Mac, Trade Shows, Social Media Marketing, PowerPoint
Education
State University of New York College at Buffalo 1994 — 1998
BFA, Graphic Design
Ingram Micro August 2015 - Present
The Buffalo News August 2012 - Present
Ingram Micro April 2014 - August 2015
Strive To Thrive Tutoring October 2012 - January 2015
Superior Group July 2013 - April 2014
Independent Health January 2013 - June 2013
Dr. Jehrio December 2012 - January 2013
Rainbow USA Inc. August 2009 - January 2013
Independent Health September 2012 - December 2012
The Record, Buffalo State student newspaper January 2009 - November 2011
Skills
News Writing, AP Style, Editing, Social Media, Customer Service, Storytelling, Journalism, Writing, InDesign, Facebook, Copy Editing, Microsoft Office, Newspapers, Feature Articles, Research, Proofreading, Video Editing, Social Networking, Data Entry, PowerPoint, Quote Preparation, Order Processing, Blogging, Creative Writing, Retail, Microsoft Excel, Microsoft Word, Public Speaking, Freelance Writing, Magazine Articles, Management, Receptionist Duties, Copywriting, Sports Writing, Blogger, Social Media Blogging, Website Updating, Sales, Account Management, Communication
Education
State University of New York College at Buffalo 2008 — 2012
Bachelor of Arts (B.A.), Journalism
Direct Sales January 2015 - Present
Independent Health March 2014 - Present
BJ's Wholesale Club November 2008 - June 2014
Independent Health June 2013 - May 2014
Skills
Microsoft Office, Minitab, R, JMP, Microsoft Exchange, Microsoft SQL Server, Problem Solving, Actuarial Science, Data Structures, Statistics, Statistical Data..., Data Analysis, Computer Science, C++, Java, Mathematics, Mathematical Modeling, Real Analysis, Abstract Algebra, Operations Research, Statistical Modeling, Linux Server, Customer Service, Multivariable Calculus, Linear Algebra, Probability, Financial Modeling, Discrete Mathematics, Differential Equations, Time Series Analysis
Education
SUNY Fredonia 2010 — 2014
Bachelor of Science (B.S.), Mathematics
SUNY Fredonia 2010 — 2014
Bachelor of Science (B.S.), Applied Mathematics
State University of New York College at Fredonia 2010 — 2014
Minor, Computer Science
Vice President, Government Sales at Independent Health, Buffalo, NY Vice President, Government SalesIndependent Health2006 - Present
Independent Health 2004 - 2005
Independent Health 1996 - 2003
Skills
Health Insurance, Managed Care, Health Savings Accounts, Medicare, Insurance, Sales, Medicare Part D, Strategy, Healthcare Industry, Healthcare, Sales Operations, Strategic Planning, Leadership, Customer Retention, Marketing, Vendor Management, Call Centers, Claim, Team Building, Employee Benefits, Customer Service, Hospitals, HIPAA, Medicaid
Education
State University of New York College at Buffalo
M&T Bank March 2015 - Present
Yoga Teacher August 2014 - Present
Kripalu Center for Yoga and Health September 2013 - July 2014
Delaware North Companies March 2009 - September 2013
Accenture October 2006 - December 2008
Aetna November 2004 - September 2006
Independent Health October 2003 - October 2004
Independent Health April 2003 - October 2003
North American Health Plans December 2000 - April 2003
North American Health Plans November 1999 - December 2000
Education
State University of New York College at Buffalo
Bachelor of Arts (B.A.)
Independent Health September 2015 - Present
Health Integrated, Inc. May 2015 - August 2015
Nova Healthcare Administrators, Inc. January 2012 - May 2015
Independent Health January 2010 - January 2012
Meritain Health August 2001 - January 2010
Skills
Registered Nurses, Director Medical..., Case Managment, Disease Management, Utilization Management, Certified Case Manager, HIPAA, Healthcare Management, Medical Case Management, Nursing Management, Self-funded, Health Insurance, Utilization Review, Patient Advocacy, Leadership, Knowledge Management, Healthcare, Managed Care, Insurance, Employee Benefits, Case Management, Health Policy, Management, Strategic Planning, Nursing, Healthcare Industry, Process Improvement, Visio
Education
Trocaire College 1994 — 1997
Registered Nursing/Registered Nurse
Hagerstown Jr. Sr. High 1978 — 1984
Health Integrated, Inc. January 2011 - Present
Independent Health March 2005 - January 2011
Mid-Erie Counseling and Treatment Services May 2003 - March 2005
Skills
Behavioral Health, Utilization Management, Mental Health, Case Management, Managed Care, Group Therapy, Dual Diagnosis, Crisis Intervention, Substance Use Disorders, Individual Counselling, Project Management, Computer Proficiency, Communication, Treatment Planning, Documentation, InterQual Criteria, Healthcare, Leadership, Treatment, HIPAA, Social Services
Education
University at Buffalo
Master's Degree, Social Work
State University of New York College at Buffalo
Bachelor's Degree, Social Work
Cohen & Lombardo, P.C. July 2009 - Present
Independent Health May 2006 - June 2009
Skills
Litigation, Family Law, Commercial Litigation, Legal Research, Legal Advice, Mediation, Divorce, Divorce Law, Child Support, Adoption, Adoption Law
Education
SUNY Buffalo Law School 2005 — 2008
J.D., Law
University at Buffalo 2001 — 2005
B.A., Psychology, Legal Studies, English
Nardin Academy 1997 — 2001
Independent Health September 2013 - Present
Buffalo Niagara Marriott June 2011 - September 2013
Campus House Dining September 2012 - December 2012
TK Valet February 2009 - August 2012
Skills
Hospitality Management, Front Office, Hospitality Industry, Hotels, Micros, Hotel Management, Hospitality, Restaurants, Resorts, Food & Beverage, Banquets, Customer Service, Property Management..., Event Planning, Event Management, Time Management, Opera, PowerPoint, Microsoft Office, Hotel Booking, Microsoft Excel
Education
State University of New York College at Buffalo 2008 — 2012
Bachelor's degree, Hospitality Administration/Management
Cicatelli Associates Inc. April 2013 - Present
Independent Health March 2012 - April 2013
Center for Development of Human Services, Research Foundation of SUNY at Buffalo State College 2006 - 2011
Niagara County Department of Social Services 2004 - 2006
Niagara County Department of Social Services 1992 - 2004
Niagara County Employment and Training 1990 - 1992
Niagara County Department of Social Services 1986 - 1990
Skills
Health Insurance, Training & Development, Social Services, Staff Training, Customer Relations, Training Delivery, Internal Audit, Supervisory Experience, Medicaid, Training, Customer Service, Managed Care, Team Building, Employee Training, Policy, Healthcare, Process Improvement, Employee Benefits, Program Management, Interviews, Leadership, Management, Nonprofits, Public Speaking
Education
SUNY Empire State College 2011 — 2013
Associate Degree (in progress), Community and Human Services
North Tonawanda Senior High School 1982 — 1985
Annalect September 2015 - Present
Undertone April 2013 - September 2015
Liazon May 2012 - April 2013
Rakuten Marketing December 2011 - May 2012
EducationDynamics December 2010 - December 2011
Independent Health August 2008 - December 2010
Carr Marketing Communications September 2005 - August 2008
Skills
Online Advertising, Marketing, Account Management, Salesforce.com, Advertising, Management, Negotiation, Client Services, Client Development, Digital Marketing, Digital Strategy, Data Analysis, SaaS, Creative Strategy, Strategic Insights, E-commerce, Creative Solutions, Health Insurance, CRM, Value Based Selling, Social Media, Microsoft Office, Presentation Skills, Mobile Devices, Business Strategy, Marketing Strategy, Social Media Marketing, Media Planning, Digital Media, SEO
Education
State University of New York College at Buffalo 2005 — 2007
Bachelor's Degree, Community Relations
Maxim Healthcare Services June 2014 - Present
IHSA: Mash Care Network January 2014 - June 2014
The Biggest Loser Resorts March 2014 - May 2014
DocAssist February 2014 - March 2014
Independent Health May 2012 - July 2012
Skills
Reliability, Organization, Nutrition, Always Punctual, Data Analysis, Microsoft Excel, Time Management, Microsoft Office, Data Entry, Healthcare, Hospitality, Dedicated to work, Human Resources, PowerPoint, Teamwork, Microsoft Word, Healthcare Management, Cpr Certified, Leadership, Customer Service
Education
SUNY Brockport 2010 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management
East Aurora High School 2007 — 2010
Independent Health October 2013 - Present
Independent Health January 2010 - October 2013
Superior Group 2007 - January 2010
Catholic Health System 2005 - 2007
Supplemental Health Care 2004 - 2005
Education
State University of New York College at Buffalo 1998 — 2003
B.A., Public Communication
Lake Erie Regional Health System of New York - Brooks Memorial Hospital August 2000 - Present
Upstate Niagara Cooperative April 2013 - May 2013
Ralcorp Holdings March 2001 - November 2012
Independent Health August 2000 - February 2001
TLC Health Network June 1993 - August 2000
Roswell Park Cancer Institute June 1996 - November 1996
Skills
Food & Beverage, Chocolate, Food Labelling, Regulatory Documentation, BRC, Kosher, Halal, Cross-functional Team..., JDE Enterprise One, AS400 system, Adage, Product Vision, Genesis R&D, Customer Service, Physics, Medical Terminology, Medical Billing, Molecular Biology, Cell Biology, Developmental Biology, Microbiology, Parasitology, Hematology, Project Management, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, SharePoint, Outlook, Live Meeting, Sametime, Regulatory Affairs, R&D, Ingredients, HACCP, Analysis, Food Science, Food Microbiology, Management, FDA, GMP, Food Processing, Food Technology, Sensory Evaluation, Food Industry, Quality Assurance, Food Manufacturing, Product Development, Food Safety
Education
SUNY Fredonia
Bachelor of Science (BS), Biology/Biological Sciences, General
Janssen, Pharmaceutical Companies of Johnson and Johnson June 2013 - Present
Erie County Department of Health October 2012 - June 2013
Dent Neurologic Institute, Greater Buffalo Urban Accountable Healthcare Network August 2012 - February 2013
Kaleida Health June 2010 - August 2012
Fidelis Care New York June 2008 - June 2010
Independent Health January 1998 - April 2008
Independent Health January 1998 - April 2008
Independent Health January 1998 - April 2008
Independent Health January 1998 - April 2008
CMG Health January 1994 - January 1998
Skills
Managed Care, Network Development, Behavioral Health, Healthcare, Medicaid, Contract Negotiation, Healthcare Management, Clinical Research, Provider Relations, Case Managment, Treatment, Psychiatry, Mental Health, Hospitals, Informatics, Utilization Management, Public Health, Inpatient, Disease Management, EMR, Nursing, Healthcare Information..., HIPAA, Leadership, Healthcare Consulting, EHR, Pharmacy, Medicare, Communication, Physicians, Marketing Communications, Home Care, Quality Improvement, Health Policy, Health Insurance, Adolescents, NCQA, Policy, Healthcare Industry, Physician Relations, Therapists, Revenue Cycle, Case Management, Pharmacy Benefit..., Medicaid Managed Care, Utilization Review, Health Education, Patient Safety, Medical Compliance, Social Services
Education
SUNY at Buffalo
Master of Science, Rehabilitation Counseling
SUNY Empire State College
Bachelor of Science, Community and Human Service
State University of New York College at Buffalo
Master of Science (MS)
University at Buffalo
Master of Science (MS)
Buffalo T-shirts Art DirectorCourtney CreativeAugust 2006 - Present
Independent Health 2002 - 2005
Education
State University of New York College at Buffalo 1992 — 1996
Communication Design, Graphic Design and Arts
Fidelis Care September 2014 - Present
Nova Healthcare Administrators, Inc. May 2014 - September 2014
American Health Holding September 2013 - May 2014
Independent Health February 2012 - September 2013
Kaleida Health September 2008 - February 2012
Kaleida Health September 2008 - February 2012
2008 TLC Staffbuilders 2008 - 2008
2008 Niagara Hospice 2007 - 2008
Hospice Buffalo 1997 - 2007
Skills
Board Certified, CCM, Hospice, Case Management, Nursing Education, Home Care, Hospitals, Healthcare, Nursing, Inpatient, Utilization Review, Healthcare Management, Acute Care, Disease Management, Utilization Management, Patient Advocacy, Palliative Care, Patient Education, Software Documentation, Medical/Surgical, Medication..., EMR, Wound Care, Medicaid, IV, Cerner, Quality Improvement, Health Education, Medicare, Physician Relations, JCAHO, Managed Care, Certified Case Manager, Nursing Care, Direct Patient Care, Registered Nurses, Medical Records, Medical-Surgical
Education
SUNY Brockport 1990 — 1994
BSN, nursing
State University of New York College at Brockport 1990 — 1994
Bachelor science in nursing, Registered Nursing/Registered Nurse
Pure Essence Fitness & Wellness Inc. June 2013 - Present
Bridezilla Boot Camp September 2011 - Present
Independent Health January 2012 - May 2013
American Cancer Society April 2010 - March 2011
University at Buffalo, Department of Community Health and Health Behavior October 2008 - April 2010
Skills
Health Education, Wellness, Personal Training, Nutrition, Fitness, Wellness Coaching, Health Promotion, Exercise Physiology, Strength Training, Corporations, Psychology, Employee Wellness, Nutrition Education, Nutritional Counseling, Public Speaking, Healthcare
Education
University at Buffalo 2008 — 2010
Master of Public Health (MPH), Health Behavior
State University of New York College at Buffalo 2003 — 2007
Bachelor of Arts (BA), Psychology
Independent Health September 2014 - Present
Independent Health January 2013 - Present
Independent Health April 2011 - Present
Independent Health May 2010 - April 2011
HealthNow New York Inc. December 2007 - May 2010
ParMed Pharmaceuticals February 2007 - December 2007
Fiserv Lending Solutions January 2001 - January 2006
Skills
Requirements Gathering, Requirements Analysis, Visio, Business Requirements, Software Documentation, User Acceptance Testing, Project Management, PMP, Functional..., Business Intelligence, Requirements Management, Business Process Design, MS Project, Software Project..., SQL, Analysis
Education
Syracuse University 1997 — 2001
Bachelors of Arts, International Relations
Buffalo Academy of the Sacred Heart 1993 — 1997
Regents Diploma
UnitedHealth Group/Optum (formerly Ingenix) 1999 - Present
Self 1995 - 2005
InfoMiners 1997 - 1999
Independent Health 1985 - 1995
Skills
Product Management, Business Intelligence
Education
The College of Saint Rose 1978 — 1984
B.S. Business Management/Finance
Delaware Academy 1972 — 1978
Independent Health 1973 - Present
Ministry of Health and Long-Term Care January 1976 - October 1980
Hebrew University January 1976 - June 1978
Skills
Psychological Assessment, Mental Health, Psychotherapy, Psychology, Family Therapy, Conflict Resolution, Counseling Psychology, Clinical Research, Stress Management, Clinical Psychology, Stress, Treatment, Life Transitions, Coaching, Clinical Supervision, Mindfulness, Crisis Intervention, Behavioral Health, Anger Management, Adolescents, Therapists, Adults, Group Therapy, Psychological Testing, Psychiatry, Health Psychology, Prevention, Grief Counseling, CBT, Case Management, Psychodynamic..., EMDR, Interventions, Counselling, Clinical, Psychoanalysis,..., Staff Supervision, Supervision, Conflict, Motivational..., DBT, Post Traumatic Stress
Education
The Hebrew University 1971 — 1973
Master's degree, Psychology
Universität Wien 1968 — 1971
Master's degree, Social Sciences
SUNY at Buffalo March 2002 - Present
Suite Solutions, Inc. 1998 - 2002
Independent Health 1994 - 1998
Education
State University of New York College at Buffalo 1988 — 1992
BS, CIS
Delaware North March 2015 - Present
Delaware North Companies January 2014 - March 2015
Delaware North Companies April 2012 - January 2014
Delaware North Companies April 2012 - January 2014
Delaware North Companies September 2005 - April 2012
Datatel/ LiquidMatrix Corp July 2003 - September 2005
Independent Health July 2001 - March 2004
Skills
Technical Support, Leadership, Project Management, Vendor Management, Team Building, Change Management, Business Analysis, Team Leadership, Customer Service, Visio, Process Improvement, Employee Relations, Management, Performance Management, Training, Software Documentation, SDLC, Business Strategy, ITIL, Information Technology
Education
State University of New York College at Buffalo 2009 — 2012
BS, Information Systems
SUNY Canton 1991 — 1993
AAS, Business Administration, Concentration in Banking and Computers
University at Buffalo 1990 — 1991
BS, AeroSpace Engineering
SKM Group January 2012 - March 2013
SKM Group October 2011 - January 2012
Consultant October 2007 - December 2011
Delaware North Companies October 1999 - May 2011
Wolf Group 1997 - 1999
Independent Health 1994 - 1998
Skills
Online Advertising, Email Marketing, Direct Marketing, Digital Marketing, Online Marketing, E-commerce, Mobile Marketing, Corporate Communications, Strategic Communications, Internal and External..., Media Relations, Public Relations, Corporate Branding, Strategic Planning, Communications Planning, Crisis Communications, Cross-functional Team..., Employee Engagement, Communication Training, Executive Level..., Corporate Social..., Market Research, Strategy, Internal Communications, Leadership, B2B, Management
Education
State University of New York College at Buffalo 1980 — 1984
BS, Business Administration
M&T Bank August 2015 - Present
Independent Health June 2010 - August 2015
Vertrue September 2008 - June 2010
Independent Health April 2005 - September 2008
Skills
Requirements Analysis, SDLC, Data Warehousing, Microsoft SQL Server, SQL, HTML 5, iOS development, iPhone Application..., PHP, Service Oriented..., Project Management, Technical Leadership, Web Design, Website Development, JavaScript, AJAX, JSON, XML, Siebel, Salesforce.com, Mobile Technology, Web Services, REST, Informatica, ETL, Talend Open Studio, CSS3, Objective-C, SOA, CRM, Java, Web Development, Database Design, Agile Methodologies, Enterprise Architecture, Agile Project Management, Scrum, DB2, SOAP, Software Development, Data Modeling, Visio, Oracle, Software Project..., Requirements Gathering, Solution Architecture, Integration, Unix, Data Integration, Mobile Applications
Education
Rochester Institute of Technology 2010 — 2012
M.S., Information Technology
State University of New York College at Buffalo 2005 — 2008
M.A., Applied Economics
State University of New York College at Buffalo
B.S., Computer Information Systems
Independent Health December 2008 - Present
Univera Healthcare May 2003 - November 2008
Merchants Insurance Group 1996 - 2001
Skills
Process Improvement, Medicare, Team Building, Health Insurance, Problem Solving, Budgeting, Insurance, Product Development, Microsoft Office, Claims, Excel, Analysis, Compliance, HIPAA, Medicare Part D, Health Policy, Health Care Reform, Claim, Employee Benefits, Microsoft Excel, Managed Care, Healthcare
Education
State University of New York College at Buffalo 1978 — 1996
IHSA: MASH Care Network September 2012 - October 2014
Independent Health 2010 - 2012
Roswell Park Cancer Institute 2009 - November 2010
Calspan Corporation 1998 - 2009
Univera Healthcare 1999 - 2005
Skills
Performance Management, Employee Benefits, Employee Relations, Benefits Administration, Organizational..., Human Resources, Leadership Development, Talent Management, Strategic Planning, Team Building, HRIS, Change Management, Deferred Compensation, Healthcare, Talent Acquisition, Program Management, Succession Planning, Policy, HR Policies, Personnel Management, Workforce Planning, Strategy, Organizational..., Labor Relations, Employee Training, Leadership, Process Improvement, Training, FMLA, HR Consulting, PeopleSoft, Employment Law, Career Development, Employee Handbooks, Vendor Management, Applicant Tracking..., Coaching, Interviews, Employee Engagement, New Hire Orientations, Conflict Resolution, Recruiting, College Recruiting, Management, Onboarding, Mergers & Acquisitions, Hiring, Technical Recruiting, Payroll, Compensation
Education
Canisius College, MBA 1999 — 2006
MBA, Business - Human Resources
SUNY Plattsburgh
Independent Health 1984 - 2004
Skills
Insurance, Medicare, Managed Care
Education
State University of New York College at Buffalo 1975 — 1978
Independent Health January 2010 - Present
Mattel 2007 - December 2009
Bureau Veritas 1998 - 2007
ACTS Testing Labs 1995 - 1998
Softbank Corporation 1994 - 1995
Skills
Data Warehousing, Business Intelligence, Business Analysis, Cognos, Data Integration, Data Modeling, Data Warehouse..., Databases, Dimensional Modeling, ETL, Informatica, Java, MySQL, Oracle, Process Improvement, SAS, OLAP, Database Design, SDLC
Education
State University of New York College at Buffalo 1990 — 1993
MVP Health Care October 2012 - Present
Health Net November 2004 - April 2010
Health Net of the Northeast November 2004 - April 2010
Paul Hastings September 2003 - November 2004
Health Net February 1998 - April 2000
Independent Health August 1996 - January 1998
Creative Health Concepts, Inc. September 1993 - August 1996
Travelers January 1992 - September 1993
Oxford Health Plans May 1987 - September 1991
Skills
Managed Care, PPO, Network Development, Healthcare Consulting, Medicaid, HIPAA, HMO, Provider Relations, Health Insurance, Leadership, Medicare, Healthcare Industry, Claim, Insurance, Health Policy
Education
The University of Connecticut School of Law 2000 — 2003
JD, law
State University of New York College at Oneonta 1982 — 1986
BS, Political Science
DN Healthcare Consulting April 2015 - Present
VNSNY CHOICE November 2011 - March 2015
VNS CHOICE March 2009 - October 2011
VNS CHOICE February 2007 - March 2009
Amida Care January 2005 - February 2007
Independent Health 1988 - 2001
Skills
Provider Relations, Network Development, Medicaid, Medicare, Managed Care, Healthcare Industry, Hospitals, Healthcare, Healthcare Management, Physicians, Healthcare Consulting, HMO, Physician Relations, Revenue Cycle, Credentialing, Health Policy, Utilization Management, Disease Management, PPO, EHR, Medicaid Managed Care, Employee Benefits, Informatics, Hospital Contracting, Contract Negotiation, HIPAA
Education
State University of New York Empire State College
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Independent Health May 2010 - Present
Delaware North Companies August 2006 - May 2010
VNU Business Media May 1997 - December 2004
The Nielsen Company 2002 - 2004
Skills
Change Management, Leadership Development
Education
State University of New York College at Buffalo 2005 — 2006
MS, Adult Education/ HR Development
State University of New York College at Geneseo 1992 — 1996
BA, Communications
Sewanhaka High School 1988 — 1992
HS
Mentor Graphics February 2013 - Present
Independent Health May 2007 - June 2007
Independent Health July 2005 - May 2007
Independent Health May 2001 - May 2005
Independent Health January 1999 - May 2001
Graphic Controls 1992 - 1998
Skills
Strategic Planning, Product Development, Managed Care, Project Management, Vendor Management, Health Insurance, Process Improvement, Healthcare, Competitive Intelligence, Pricing, Marketing Research, Questionnaire Design, Statistical Data..., Market Research
Education
University at Buffalo 1996 — 2000
MBA
State University of New York College at Geneseo 1988 — 1992
BS
Independent Health February 2009 - Present
Elite Recovery Services February 2006 - December 2008
Account Solutions Group September 1998 - February 2006
Marine Midland Bank 1989 - 1998
Skills
Business Analysis, Requirements Gathering, Vendor Management, Integration, Customer Service, Process Improvement, SDLC, Project Management, Enterprise Architecture, Business Requirements, Management, Project Planning, Data Warehousing, Visio, Team Building, Call Center
Education
State University of New York College at Buffalo 1981 — 1985
Independent Health August 2005 - Present
New York Air National Guard December 2000 - December 2014
Skills
HRIS, Compensation, Presentation Skills, Leadership, Microsoft Office, Report Writing, Analysis, EEO/AA Compliance, Decision Making, Management, Employee Benefits, Human Resources, Process Improvement, Customer Service, Employee Relations, Onboarding, Applicant Tracking..., Organizational..., Healthcare, Benefits Administration, Compensation Review, Talent Management, Deferred Compensation, Visio, Talent Acquisition, Training, Team Building, Vendor Management, FMLA, Insurance, Personnel Management, Performance Management, Health Insurance, Strategic Planning, Recruiting, Access
Education
State University of New York College at Buffalo
Bachelor of Science, Business Administration
Relin, Goldstein & Crane LLP October 2013 - Present
Passion Parties April 2013 - March 2014
Sutherland Global Services December 2012 - June 2013
Teavana October 2011 - December 2012
Independent Health March 2012 - May 2012
Teavana September 2010 - October 2011
Stephens Media Group July 2009 - May 2011
George Eastman House 2010 - 2010
Stephens Media Group 2009 - 2010
Campus Auxiliary Services September 2006 - May 2009
Skills
Public Relations, Marketing, Advertising, Accounting, Promotions, Radio, Photoshop, Press Releases, Media Relations, Blogging, Event Planning, Customer Service, Legal Documents, Event Management, Legal Research, Legal Writing, InDesign, Microsoft Office, Social Media, Research, PowerPoint, Microsoft Excel, Social Networking
Education
State University of New York College at Buffalo 2010 — 2012
Master's, Public Relations
State University of New York College at Buffalo 2010 — 2011
Graduate Certificate, Public Administration, 3.6
State University of New York College at Geneseo 2005 — 2009
BS, Communication
Independent Health September 2010 - Present
HealthNow New York Inc. 2008 - 2010
Excellus BCBS 2006 - 2008
Capital Blue Cross 2003 - 2006
Aetna 1997 - 2003
Skills
Health Insurance, Medicare, Managed Care, Actuarial Science, Data Analysis, Access, Healthcare, Process Improvement, Microsoft Excel, Healthcare Information..., Business Analysis, Team Leadership, Business Intelligence, Analytics
Education
Syracuse University
Master of Science (M.S.), Mathematics
Meritain Health, an Aetna company 2013 - Present
HealthNow New York Inc. 2012 - 2013
HealthNow New York Inc. 2009 - 2012
Independent Health 2001 - 2009
Skills
Leadership, Risk Management, Enterprise Risk..., Management, Project Management, Provider Relations, Performance Management, Project Planning, Strategic Planning, Data Analysis, Policy, Healthcare, Insurance, Employee Benefits, Health Insurance, Medicaid, Medicare, HIPAA, Strategy, Healthcare Management, Business Process..., Team Building, Managed Care, Process Improvement, Analysis, Disease Management
Education
Upper Iowa University 2009 — 2010
MBA, Global Business, 4.0
State University of New York Empire State College 2005 — 2007
Bachelor of Business Administration (B.B.A.), Health Care Management, 3.87
Independent Health February 1994 - Present
Independent Health February 1994 - Present
Skills
Medicare, Public Speaking, Account Management, Health Insurance, Insurance, Benefits Administration, Marketing, Time Management, Training, Healthcare, Management, Sales, Marketing Communications, Financial Services, Strategic Planning, Customer Service, Managed Care, Contract Negotiation, Process Improvement, Employee Benefits, Team Building, Claim, Advertising, Leadership, Microsoft Excel, Salesforce.com
Education
State University of New York College at Buffalo 1984 — 1988
Bachelor of Science, Graphic Design
Healogics May 2010 - Present
Segmedica October 2008 - May 2010
Catholic Health System February 2008 - October 2008
Diversified Clinical Services April 2006 - February 2008
Independent Health October 2004 - April 2006
Weinberg Campus June 2003 - October 2004
Alterra Healthcare January 2000 - May 2003
Skills
Healthcare, Strategy, Marketing, Hospitals, Strategic Planning, Training, Medicare, Market Research, Medicaid, Customer Service, Patient Safety, Healthcare Management, Elder Care, Healthcare Consulting, Leadership, Management, Home Care, Physicians, Clinical Research, Wound Care
Education
The University of Georgia 2009 — 2010
Graduate Certificate, Pharmaceutical Market Research
University at Albany, SUNY 1998 — 2000
Master, Medical Anthropology / Gerontology
University of Kentucky 1993 — 1997
BA, Anthropology
Blue Cross of Northeastern Pa May 2008 - Present
Independent Health January 2002 - November 2007
BCBS July 1998 - January 2002
Education
State University of New York at New Paltz 1970 — 1975
BS
Independent Health May 2001 - Present
Blue Cross Blue Shield of Montana August 2001 - April 2002
Quest Diagnostics Laboratory April 1991 - 2000
Skills
Process Improvement, Software Quality..., SQL, Requirements Analysis, Requirements Gathering, Software Project..., Agile Methodologies, Visio, SDLC, User Acceptance Testing, Testing, Quality Assurance, Software Documentation, Regression Testing
Education
State University of New York College at Fredonia 1988 — 1990
Medical Technology
Independent Health September 2011 - Present
Meritain Health January 2009 - September 2011
Datatel July 2003 - January 2009
CTG October 2002 - July 2003
ClientLogic June 1995 - August 2002
Softbank Services Group 1995 - 2002
Skills
.NET, Microsoft SQL Server, SQL, Requirements Analysis, C#, XML, Agile Methodologies, SDLC, SharePoint, IIS, Visual Studio, Web Services, ASP.NET, Team Building, EAI, Technical Resource..., TFS, SOA, E-commerce, T-SQL, Enterprise Architecture, SSRS, Database Design, CRM, Software Development
Education
Syracuse University 1983 — 1987
BS, Computer Science
Sonwil Distribution Center July 2006 - Present
Independent Health 2005 - 2006
First Niagara Bank 2002 - 2004
Premium Financing Specialists 2001 - 2002
Transamerica Insurance Finance Corporation 1998 - 2001
Skills
Logistics, New Business Development, Strategic Planning, Marketing Strategy, Public Speaking, Business Planning, Customer Relations, Team Building, Warehousing, Operations Management, Marketing Communications, Leadership Development, Sales Management, Change Management, Problem Solving, Supply Chain Management, Public Relations, Business Development, Customer Service, Management, Leadership, Contract Negotiation, Strategy, Process Improvement, Sales, Marketing, Finance, Training, Budgets, Supply Chain, Account Management, Business Strategy, Customer Satisfaction, P&L Management, Human Resources, Inventory Management, Forecasting, Negotiation, Pricing, Time Management, Cross-functional Team..., Insurance, Program Management, Transportation, Analysis, Product Development, Coaching, Project Planning, CRM
Education
State University of New York College at Buffalo
Masters, Business
BlueCross BlueShield of Western New York June 2014 - Present
Roswell Park Cancer Institute July 2009 - May 2014
IVR Technology Group April 2009 - July 2009
Ecology and Environment, Inc October 2008 - December 2008
Independent Health May 2007 - October 2008
Skills
IIS, SharePoint, .NET
Education
State University of New York at Buffalo
B.S Computer Science
Trocaire College
A.A.S Registered Nursing
HealthNow New York Inc. March 2014 - Present
HealthNow New York Inc. March 2014 - Present
Blue Cross and Blue Shield of Western New York January 2012 - Present
Indepndent Health May 2009 - January 2012
Fox Run @ Orchard Park April 2008 - April 2009
Independent Health January 1993 - May 2008
Skills
Customer Service, Strategic Planning, Process Improvement, Health Insurance, Business Analysis, Call Center, Operations Management, Marketing, Call Centers, Healthcare, Sales, New Business Development, Leadership, Management, Business Development, Budgets, Medicare, Insurance, Training, Public Relations
Education
State University of New York College at Buffalo 1986 — 1990
Bachelor's degree, Communication and Media Studies
State University of New York College at Buffalo 1985 — 1990
Bachelors, Communications
Elderwood January 2015 - Present
Canisius College October 2012 - Present
Erie Community College September 2010 - Present
Erie Community College September 2001 - Present
Independent Health December 2005 - July 2010
Associated Healthcare June 1993 - September 1999
Skills
Research, Teaching, Higher Education, Public Speaking, Curriculum Design, Curriculum Development, Adult Education, Staff Development, University Teaching, Student Affairs, Community Outreach, Event Planning, Nonprofits
Education
University at Buffalo 2006 — 2009
Master's Degree, Education
State University of New York Empire State College 1999 — 2003
Bachelor's Degree, Professional Studies
SUNY Upstate Medical School 1983 — 1985
Associate's Degree, Respiratory Care Therapy/Therapist
Independent Health September 2012 - Present
Independent Health September 2009 - September 2012
Independent Health April 2007 - September 2009
Independent Health June 2003 - April 2007
Skills
Health Insurance, Medicare, Product Management, Healthcare Industry, Cross-functional Team..., Health Care Reform, Product Development, Project Management, Program Management, Managed Care, Process Improvement, Employee Benefits, Leadership, HMO, Healthcare, Medicaid, Management, Strategic Planning
Education
State University of New York Empire State College 2009 — 2012
Business, Management and Economics
Native American Community Services May 2010 - March 2015
Catholic Diocese of Buffalo August 2008 - January 2009
Buffalo Museum of Science September 2007 - November 2007
Independent Health November 2006 - May 2007
Gibraltar September 2004 - May 2006
SABAH January 2004 - March 2004
OLV Homes of Charity September 2003 - December 2003
American Red Cross January 2003 - August 2003
Skills
Public Speaking, Public Relations, Microsoft Office, Event Management, Event Planning, Press Releases, Marketing, Human Resources, Strategic Planning, Fundraising, Customer Service, PowerPoint, Training, Management, Nonprofits
Education
State University of New York College at Fredonia
BA, Communications/Public Relations
Independent Health July 2007 - July 2009
Independent Health September 2005 - July 2007
Independent Health February 2003 - August 2005
Skills
Process Improvement, Project Management
Education
State University of New York Empire State College 2008 — 2010
BS, Business, Management & Economics
M&T Bank May 2015 - Present
Genuent (at M&T Bank) November 2014 - May 2015
Independent Health March 2012 - January 2014
Independent Health November 2009 - March 2012
M&T Bank 2007 - 2009
American Axle & Manufacturing 1996 - 2007
Skills
Microsoft Excel, Microsoft Office, PMO, Project Management, Project Planning, SharePoint, Process Improvement, Project Portfolio..., Software Project...
Education
SUNY Empire State College
Bachelor's degree, of Business, Management, & Economics with a concentration in Human Resources
Barker Central
Independent Health January 2008 - Present
Independent Health August 2006 - January 2008
Skills
Insurance, Managed Care, Claim, Medicare, Health Insurance, Sales, Marketing, Health Savings Accounts, Healthcare, Team Building, Strategic Planning, Product Management
Education
State University of New York College at Cortland 1990 — 1994
BS, Health Science
State University of New York at Buffalo 2003 - Present
M&T Bank 2002 - 2003
Mojo Interactive 2000 - 2002
Independent Health 1996 - 2000
G. A. Held, Inc. 1987 - 1995
Skills
Project Management, Higher Education..., Higher Education Policy, Program Development, Marketing Communications, Marketing Strategy, Database Management, Event Management, Event Planning, Web Content Management, Web Development, Client Development, Client Relations, Print and Broadcast..., Student Engagement, Student Affairs, Community Outreach, Resume Writing, Admissions
Education
State University of New York College at Buffalo 1994 — 1996
Master's Degree, Student Personnel Administration
Kinetic Concepts October 2012 - Present
Warner Chilcott April 2010 - November 2012
sanofi-aventis April 2007 - December 2009
sanofi-aventis January 2003 - April 2007
Novartis January 1997 - February 2003
Independent Health 1992 - January 1997
Blue Shield 1991 - 1992
Skills
Cardiology, Nephrology, Oncology, Surgeons, Vascular Surgery, Pharmaceutical Sales, Rheumatology, OB/GYN, Dermatology, Neurology, Sales Effectiveness, Diabetes, Managed Care, Osteoporosis, Medical Devices, Hospital Sales, Product Launch, Orthopedics, Pharmaceutical Industry, Urology, Endocrinology, Hospitals, Sales Management, Medical Sales
Education
State University of New York College at Buffalo 1986 — 1990
BS, Business Management
Independent Health October 2014 - Present
Damon Morey April 2012 - September 2014
Hiscock & Barclay, LLP April 2007 - April 2012
Skills
Litigation, Legal Research, HIPAA, Civil Litigation, Appeals
Education
University at Buffalo Law School
JD
Syracuse University
B.A., History
Independent Health July 2014 - Present
IPRO July 2013 - June 2014
Independent Health May 2012 - August 2012
Jericho Road Ministries September 2011 - May 2012
YMCA Buffalo Niagara May 2011 - September 2011
University at Buffalo, Department of Industrial and Systems Engineering May 2010 - January 2011
Buffalo Athletic Club May 2009 - November 2010
Skills
SAS, SPSS, Statistics, Data Analysis, Research, Program Development, Data Mining, Biostatistics, C++, SAS programming, Qualitative Research, R, Statistical Modeling, Program Evaluation, Stata
Education
University at Buffalo 2011 — 2012
MPH, Biostatistics
State University of New York at Buffalo 2009 — 2011
BA, Math, Statistics, Economics
The College of Wooster 2006 — 2008
Independent Health December 2013 - Present
Independent Health Association July 2013 - Present
HEALTHeLINK June 2010 - Present
Eastern Niagara Health System September 2008 - June 2010
Lifetime Health Medical Group July 1997 - June 2008
Skills
PCMH cetification..., Meaningful use, EHR, EMR
Education
State University of New York College at Brockport 1984 — 1988
BSN, Nursing
Independent Health April 2015 - Present
Independent Health June 2014 - April 2015
Reliance RX Specialty Pharmacy June 2011 - June 2014
Archer Medical June 2010 - January 2011
Wegmans Food Markets June 2005 - January 2011
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Data Entry, Customer Service, Microsoft Office, Time Management, Outlook, Public Speaking, Facebook, Event Planning, Social Media, Data Analysis, Social Networking, Teamwork, Leadership, Social Media Marketing, Marketing
Education
State University of New York College at Buffalo 2006 — 2010
BA, Psychology, Communication
Elevator Alley Kayak January 2015 - Present
HSBC August 2014 - Present
Independent Health November 2012 - August 2014
Independent Health November 2011 - November 2012
Computer Task Group September 2011 - November 2011
HSBC December 2009 - September 2011
HSBC August 2007 - December 2009
HSBC March 2006 - August 2007
HSBC January 2004 - March 2006
HSBC November 2002 - January 2004
Skills
COBOL, DB2, IBM Mainframe, JCL, SAS, Unix, CICS, Data Warehousing
Education
State University of New York at Buffalo 2008 — 2011
MBA, Professional MBA
State University of New York College at Buffalo 1998 — 2004
B.S., Computer Information Systems
State University of New York College of Environmental Sciences and Forestry 1990 — 1992
B.S., Forest Resources Management
Independent Health July 2008 - Present
NOVA Healthcare Administrators August 1998 - February 2003
North American Health Plans January 1995 - August 1998
Skills
Health Insurance, Medicare, PPO, Managed Care, Medicaid, HIPAA, Claim, Healthcare Industry, Insurance, Healthcare, Employee Benefits, Healthcare Management, Healthcare Information..., HMO, Provider Relations, Medicare Part D, Pharmacy Benefit..., Health Policy, Utilization Management, Healthcare Reimbursement, Hospitals, Healthcare Consulting, Process Improvement, Health Care Reform
Education
State University of New York at Buffalo 1992 — 1994
Bachelor's Degree, Communcation
SUNY Brockport 1990 — 1992
Niagara Wheatfield Senior High School 1987 — 1990
Independent Health February 2014 - Present
Roswell Park Cancer Institute December 2009 - February 2014
Roswell Park Cancer Institute May 2000 - December 2009
City of Buffalo November 1998 - May 2000
Skills
Employment Law, Performance Management, HR Policies, Labor and Employment Law, Human Resources, Labor Relations, Employee Relations, Program/Project..., Organizational..., Strategic Planning, Team Facilitation, Contract Negotiation, Organizational..., FMLA, Program Management, Benefits Administration, New Hire Orientations, Employee Benefits
Education
State University of New York at Buffalo - Law School 1992 — 1997
JD/MBA, Labor & Employment Law, Human Resources Management
University of Rochester 1988 — 1992
BA, Political Science, Psychology
Independent Health May 2014 - Present
Independent Health May 2006 - May 2014
Skills
Public Speaking, Microsoft Excel, Health Insurance, Social Media, Microsoft Word
Education
SUNY Fredonia 1991 — 1995
BS, Communications
Affinity Health Plan December 2014 - Present
Affinity Health Plan November 2013 - Present
Independent Health 2001 - October 2013
Western New York Healthcare Association 1998 - 2001
Roswell Park Cancer Institute May 1985 - September 1998
Western New York Healthcare Association January 1997 - May 1997
Skills
Customer Service, Customer Relations, Medicare and Medicaid..., Contract Negotiation, Government Contracting, Vendor Management, Procurement, Compliance, Materials Management, Bid Preparation, Healthcare Management, Data Analysis, Pharmacoeconomics, Risk Assessment, Provider Relations, Group Purchasing, Supplier Negotiation, State Government, Medicare Part D, Pharmacy Benefit..., Medicaid Managed Care, Healthcare, Analysis, Insurance, Pharmacy, Employee Benefits, Disease Management
Education
SUNY Empire State College
Bachelor's of Science, Health Services Administration
State University of New York at Buffalo
Master of Science (MS), Health/Health Care Administration/Management
Information Technology Exchange Center January 2013 - Present
Independent Health January 2004 - December 2012
Information Technology Exchange Center May 2002 - December 2003
North Tonawanda City School District September 1998 - June 2000
Skills
Program Management, Change Management, Software Documentation, Visio
Education
State University of New York College at Buffalo
Bachelor of Science, Computer Information Systems
State University of New York College at Buffalo
Bachelor of Science, Elementary Education
First Niagara Bank March 2010 - Present
Independent Health February 2008 - March 2010
Roswell Park Cancer Institute December 2002 - October 2009
KPMG US 1998 - 2002
Skills
Benefits Administration, Management, Human Resources, HRIS, Employee Relations, Onboarding, Outlook
Education
SUNY Empire State College 2005 — 2008
BS Business Management, Human Resources, 3.54
Kaleida Health April 2014 - Present
Independent Health July 2013 - Present
Colorectal Surgeon July 2000 - Present
Kaleida Health April 2012 - March 2014
Education
George Washington University 2009 — 2011
MBA, Healthcare
State University of New York College at Buffalo 1989 — 1993
MD, Medicine
Independent Health March 2005 - Present
Skills
Health Promotion, Wellness Programs, Wellness Coaching, Wellness, Behavior Change, Strategic Planning, Health, Health Education, Team Building, Account Management, Writing, Fitness, Employee Wellness, Health Policy, Managed Care, Employee Wellness..., Case Managment
Education
State University of New York at Buffalo 1989 — 1990
Master's degree, Social Work
State University of New York College at Buffalo 1980 — 1982
Social Work
Seneca Vocational H.S.
Service Corporation International February 1996 - Present
Independent Health January 1989 - November 1995
Skills
Sales, Event Management, Event Planning, Customer Service, Team Building, Sales Management, Microsoft Office
Education
Stautzenberger College-Maumee 1970 — 1972
Associate's degree, Business Administration and Management, General
NOCO Energy Corp. October 2012 - Present
Independent Health 2010 - 2012
Skills
Organizational..., Hiring, Training &..., Microsoft Office 2007, Visio, Purchasing, Travel Management
Education
SUNY Empire State College
Bachelor's degree
Independent Health April 2014 - Present
ACM Medical Laboratory October 1998 - April 2014
Education
State University of New York College at Geneseo 1984 — 1988
Bachelor of Science (BS), Mathematics
Independent Health July 2010 - Present
Education
State University of New York Empire State College
Business Administration and Management, General