InfoCision Management Corporation
Industry: Company
DescriptionInfoCision Management Corporation is a company that operates call centers. Based in Bath Township, Ohio outside of Akron, it is the second-largest teleservice company in the United States. It operates 30 call centers at 12 locations in Ohio, West Virginia, and Pennsylvania, employing more than 4,000 people. Headquarters: Akron, Ohio, United States Founded: 1982
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InfoCision Management Corporation Employees
InfoCision Management Corporation April 2013 - Present
InfoCision Management Corporation January 2013 - April 2013
Island Taxi April 2011 - September 2012
UNC Wilmington August 2007 - December 2010
Skills
Computer Hardware, Java, Windows, PHP, Help Desk Support, Python, Servers, Troubleshooting, Computer Science, Remote Troubleshooting, Windows Remote Desktop, Computer Proficiency, Internet Troubleshooting, Cherwell Service..., Visual C#, Visual Basic .NET
Education
University of North Carolina at Wilmington 2006 — 2010
Bachelor of Science (BS), Computer Science
Dixon High School 2001 — 2005
J.P. Morgan Securities LLC November 2013 - Present
Boston University June 2013 - October 2013
Tufts University August 2012 - May 2013
J.P. Morgan Securities LLC May 2012 - August 2012
Universidad Autónoma de Madrid August 2011 - December 2011
InfoCision Management Corporation May 2011 - August 2011
Tufts University August 2010 - May 2011
InfoCision Management Corporation May 2010 - August 2010
Skills
Spanish, Microsoft Excel, Research, Outlook, Stata, Statistics, Microsoft Word, SPSS, Bloomberg, Access, PowerPoint, Series 7, Series 66
Education
Tufts University 2009 — 2013
Bachelor of Arts (BA), International Relations and Economics
Clem Properties August 2014 - Present
Paul Moore Appraisal Services July 2013 - Present
InfoCision Management Corporation May 2011 - July 2013
Clem Properties May 2010 - August 2010
Skills
Accounting, Event Management, Hardwork, Landscaping, Creative Writing, Public Speaking, Competition, Context, Communication, Consistency, Individualization, Fundraising
Education
University of Kentucky 2010 — 2014
Agricultural Economics
University of Kentucky
Shepherd Of The Valley Lutheran Retirement Services, Inc. October 2013 - Present
InfoCision Management Corporation April 2005 - October 2013
U.S. AIR FORCE August 2003 - September 2004
TRESCO INC January 2002 - January 2003
Skills
Recruiting, Employee Relations, Human Resources, Employee Benefits, Performance Management, Interviews, Training, Benefits Administration, Leadership, Personnel Management, Payroll, FMLA, Employment Law, Coaching, ADP Payroll, Applicant Tracking..., HRIS, New Hire Orientations, Employee Engagement, HR Policies, Workforce Planning, Hiring, Organizational..., Policy, Onboarding, College Recruiting
Education
Troy University 2002 — 2003
Master of Science (MS), Human Resource Management
Youngstown State University 1999 — 2001
Bachelor of Science (BS), Criminal Justice
InfoCision Management Corporation November 2010 - Present
Cardinal Health Nuclear Pharmacy March 2008 - November 2010
Skills
Sales, Account Management, Customer Service, Microsoft Office, Marketing, Sales Management, Project Management, Social Media, Leadership, Strategic Planning, Interviews, Applicant Tracking..., Recruiting, Management, Microsoft Word
Education
University of Phoenix 2009 — 2012
Pharmacy
Anthem, Inc. April 2015 - Present
Anthem, Inc. October 2012 - April 2015
InfoCision Management Corporation August 2010 - September 2012
Skills
Fundraising, Event Planning, Program Management, Project Planning, Project Management, Foreign Languages, Cultural Awareness, Team Leadership, Team Building, Childcare, Nonprofits, Telemarketing, Team Management, Time Management, Leadership, Staff Development, Leadership Development, Microsoft Office, PowerPoint, Spanish, Teamwork, Coaching, Call Centers, Training
Education
Mount Union College 2006 — 2010
Bachelor of Arts (B.A.), Spanish Language
SeaSpine Inc July 2015 - Present
Integra LifeSciences November 2012 - June 2015
Integra LifeSciences (Integra Spine) May 2010 - October 2012
InfoCision Management Corporation 2006 - 2007
InfoCision Management Corporation 2002 - 2006
Skills
Microsoft Office, Account Management, Microsoft Excel, PowerPoint, Product Marketing, Vendor Relationships, Process Improvement, Customer Service, Team Building, Microsoft Word, Outlook, Hospitals, Medical Devices, Spine, Surgeons, Leadership, General Surgery, Sales, Marketing, Neurosurgery, Salesforce.com
Education
University of North Carolina at Charlotte
BSBA, Marketing
InfoCision Management Corporation September 2010 - Present
Signature Health Services July 2009 - January 2010
Marquis Healthcare, Inc July 2006 - July 2009
Marquis Healthcare, Inc July 2006 - July 2009
Skills
Marketing Strategy, Recruiting, Solid computer skills, Sales
Education
Malone University 2014 — 2015
Master of Arts Organizational Leadership, Business Administration and Management, General
University of Cincinnati College of Business 2001 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
DIYTransport October 2014 - Present
Kiwanis Club, F.O.P., and various other charitable organizations January 2014 - October 2014
Progressive Business Publications February 2010 - April 2013
Farmer's Insurance January 2010 - July 2011
NEPRC April 2006 - December 2009
Youngstown City Schools August 2004 - January 2006
InfoCision Management Corporation August 2003 - August 2004
Skills
Organizational..., Team Building, Education and Training, Report Writing, Customer Service, Sales, Copy Editing, Proofreading, Business to Business..., Public Speaking, Negotiation, High Impact..., Professional..., Analysis, Peer Counseling, Computer Literate, Management, Strategic Planning, Human Resources, Training, B2B, Organizational..., Microsoft Office, Fundraising, Sales Management, Event Planning, Marketing, Social Networking, Marketing Strategy, Social Media, Account Management, Public Relations, Coaching, Leadership, Business Development, Advertising
Education
Youngstown State University 2000 — 2003
Bachelor of Arts (B.A.), Anthropology/ Political Science
Tulane University Law School 1998 — 2000
Pre-Law Studies
Cardinal Mooney High School 1994 — 1998
Diploma with Honors, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.8
Vox Mobile February 2015 - Present
Vox Mobile January 2013 - January 2015
Vox Mobile April 2012 - December 2012
InfoCision Management Corporation September 2010 - April 2012
InfoCision Management Corporation November 2008 - August 2010
InfoCision Management Corporation September 2006 - October 2008
InfoCision Management Corporation January 2005 - August 2006
InfoCision Management Corporation November 2003 - December 2004
InfoCision Management Corporation August 2002 - October 2003
Cedar Fair Entertainment Company May 1996 - August 2000
Skills
Management, Team Building, Account Management, Marketing, Customer Satisfaction, Telecommunications, Marketing Strategy, Call Centers, Mobile Devices, Direct Marketing, Budgets, Recruiting, Fundraising, Employee Training, Strategic Planning, Analytics, Public Speaking, Mentoring, Customer Retention, Customer Experience, Training & Development, Campaign Planning, Budgeting, Client Services, Creative Strategy, Volunteer Recruiting, Leadership
Education
The University of Akron 1995 — 2002
B.S., Political Science - Public Policy Management
Cape fear discount drug 2012 - Present
Fruth Pharmacy October 2009 - May 2012
Parkfront diner July 2009 - October 2009
InfoCision Management Corporation June 2009 - September 2009
Education
University of Rio Grande and Rio Grande Community College 2009 — 2012
Business Administration and Management, General
Makotek, Inc. September 2014 - Present
InfoCision Management Corporation September 2013 - July 2014
Joseph C. Hazel, Inc. September 2012 - July 2013
US Army August 2004 - December 2012
Skills
Training, Leadership, Enforcement, Testing, Budgets, Rescue, Disaster Recovery, Combat, Army, Military Operations, Military, Military Experience, Force Protection, Command, Weapons, Operational Planning, National Security, Counterterrorism, Microsoft Office, Heavy Equipment..., Office Management, Office Administration, Credit Cards, Travel Management, Travel Planning, Construction Safety, Safety, Explosives, Explosives Safety, Explosives Detection, Management, Operations Management, Team Management, Administrative Work, PowerPoint, PowerPoint development, Microsoft Excel, Spreadsheets, Databases, Communication, Highly motivated..., Business, Mathematics, Employee Training, Training Delivery, Risk Assessment, Promotions, Awareness, Award Submissions, Discipline
Education
University of Phoenix 2013 — 2015
Associate of Science (A.S.), Business/Commerce, General
CDK Global October 2014 - Present
ADP October 2012 - Present
InfoCision Management Corporation December 2008 - October 2012
Mike Pruitt Honda June 2008 - October 2008
Automotive Industry October 2000 - September 2008
Skills
Customer Service, Microsoft Office, Training, Automotive, Management, Customer Satisfaction, Process Improvement, Microsoft Excel, Team Building, Sales, Marketing
Education
University of Mount Union 1995 — 1999
Bacholers, Business Management
InfoCision Management Corporation April 2002 - Present
Thiel College August 2000 - March 2002
Skills
Event Planning, Direct Marketing, Microsoft Office, Marketing Communications, Social Media Marketing, Fundraising, Lead Generation, Account Management, Public Relations, Team Building, Public Speaking, Advertising, Direct Mail, Email Marketing, Call Centers, Training, Marketing Strategy, Online Marketing, Sales, Team Leadership, Customer Service, Coaching, Direct Sales, Strategy, Customer Experience, Management, Sales Management, Leadership, Strategic Planning
Education
Thiel College 1997 — 2001
BS, History & Studio Art
Windstream June 2015 - Present
Windstream Communications November 2013 - June 2015
PNC March 2013 - August 2013
InfoCision Management Corporation May 2012 - November 2012
RadioShack September 2010 - March 2012
Target August 2005 - September 2010
Skills
Computer Hardware, Computer Repair, Computer Security, Financial Analysis, Sales, Sales Operations, Customer Service, Active Directory, DNS, DNS Server, DNS management, Cisco Routers, Cisco Technologies, Servers
Education
The University of Akron 2012 — 2015
Bachelor of Technology (B.Tech.), Organization Supervision
The University of Akron 2007 — 2010
Associate of Science (AS), Computer Systems Networking and Telecommunications
Roth Bros., Inc. July 2012 - Present
InfoCision Management Corporation August 2008 - April 2012
Interstate Connections January 2007 - August 2008
Skills
Customer Service, Sales, Marketing, Data Entry, Customer Satisfaction, Customer Retention, Marketing Communications, Social Media, Deposits, Inventory Management, Inventory Control
Education
University of Phoenix 2010 — 2013
Henry Schein MicroMD October 2012 - Present
InfoCision Management Corporation August 2010 - September 2012
Coe Manufacturing August 2007 - September 2008
Coe Manufacturing June 2006 - August 2007
Education
University of Mount Union 2003 — 2007
Bachelor of Science, Major: Information Systems; Minor: Business Administration
2003 Riverside High School
High School Diploma
2008Auburn Career Center
BS, Information Systems
InfoCision Management Corporation 2015 - Present
Montrose Auto Group June 2011 - February 2015
SUPER Learning Center April 2011 - June 2011
2003-2007, 2010-Present February 2010 - June 2011
Texas Migrant Council June 2004 - October 2005
Club Z Tutoring August 2003 - June 2004
Dayton Public Schools January 1999 - January 2003
Second New Hope Christian Academy January 1995 - January 1998
Stark Co. Public Schools/ Summit Co. Schools January 1987 - January 1995
Skills
Differentiated..., Elementary Education, Lesson Planning, Tutoring, Classroom Management, Classroom Instruction, Early Childhood..., Teaching, Classroom, Special Education, Smartboard, Literacy, Research, ESL, Public Speaking, Fundraising, Educational Technology, Online Marketing, Community Outreach, Training
Education
The University of Akron 1980 — 1987
BSE, Education
The University of Akron 1980 — 1987
Bachelor of Science, Education
High School 1977 — 1980
B. S. E., Education
InfoCision Management Corporation February 2008 - Present
Skills
Telemarketing, Call Center, B2B, Customer Service, Sales, Leadership, Customer Retention, Account Management, Program Management, Fundraising, Direct Marketing, Inbound Marketing, Selling, Marketing, Call Centers, Management, Customer Satisfaction, Customer Acquisition, Strategy, New Business Development, Strategic Partnerships, Strategic Planning, CRM, Time Management, Business Development, Sales Process
Education
The University of Akron 1989 — 1993
BSBA, Business Finance
St. Vincent-St. Mary 1985 — 1989
Covenant House Florida September 2013 - Present
Aspire Health Partners January 2013 - September 2013
InfoCision Management Corporation December 2005 - January 2012
YWCA of Youngstown June 2005 - May 2006
Skills
Leadership, Customer Retention, Employee Relations, Call Centers, Customer Service, Direct Marketing, Cross-functional Team..., Human Resources, Customer Experience, Team Building, Marketing, Sales, Team Leadership
Education
Asbury Theological Seminary 2012 — 2014
MA Mental Health Counseling, Licensed Mental Health Clinician
University of Rio Grande and Rio Grande Community College 2003 — 2005
Bachelor of Science, Public Relations
Alpha Payments Cloud August 2015 - Present
Verifi Inc. March 2015 - August 2015
CardinalCommerce April 2013 - March 2015
PreEmptive Solutions January 2012 - February 2013
OEConnection May 2008 - December 2011
1st Metropolitan Mortgage July 1998 - May 2008
Heartland Home Finance December 1995 - July 1998
InfoCision Management Corporation November 1992 - December 1995
Skills
E-commerce, Merchant Services, Sales, Sales Management, Credit Cards, Online Fraud, Payments, Leadership, Electronic Payments, Mobile Payments, Solution Selling, SaaS, Sales Process, Closing Deals, Payment Systems, Enterprise Software, Management, Payment Card Processing, Process Improvement, Contract Negotiation, Team Building, Security, Strategic Partnerships, Selling, International Sales, Sales Presentations, Training, Strategy, Team Leadership, Analytics, Team Management, Key Account Management, Business Development, Business Intelligence, Cold Calling, B2B, Customer Satisfaction, Complex Sales, Enterprise Technology..., Account Management, Channel Partners, New Business Development, Software Industry, Direct Sales, Lead Generation, Call Centers, CRM, Salesforce.com
Education
Mount Union College 1988 — 1992
Communications and Business Administration
Austintown Fitch High School 1983 — 1987
Eleventy Marketing Group January 2015 - Present
Eleventy Marketing Group January 2012 - Present
InfoCision Management Corporation October 2001 - January 2012
InfoCision Management Corporation August 2005 - July 2007
Levin Consulting 1999 - 2001
Skills
Direct Marketing, Marketing Strategy, Analytics, Strategy, Marketing, Account Management, Leadership, CRM, Creative Direction, Email Marketing, Strategic Planning, Program Management, Integrated Marketing, Lead Generation, Marketing Communications, Direct Mail, Social Media Marketing, Database Marketing, Management
Education
Mount Union College 1994 — 1998
B.A., International Business & Economics, Japanese
MDS Communications Corporation July 2015 - Present
SFI NonProfit January 2015 - June 2015
Strategic Fundraising February 2010 - January 2015
InfoCision Management Corporation November 2001 - September 2009
NSDI - Teleperformance July 2000 - November 2001
Interactive Teleservices Corporation August 1998 - July 2000
Interactive Teleservices Corporation February 1997 - August 1998
INTERACTIVE TELESERVICES CORPORATION (ITC) May 1996 - February 1997
Interactive Teleservices Corporation August 1995 - May 1996
Skills
Leadership, Account Management, Direct Marketing, Strategy, Analytics, Management, CRM, Business Development, Integrated Marketing, Digital Marketing, Marketing Strategy, Marketing
Education
University of Nebraska-Lincoln 1988 — 1994
Bachelor of Science, Business Administration
U.S. Army Reserve August 2011 - Present
Subway October 2010 - Present
Ohio National Guard July 2005 - July 2011
Teleperformance November 2007 - November 2009
InfoCision Management Corporation April 2007 - November 2007
Education
The University of Akron 2005 — 2011
Bachelor of Arts, Music
Incept July 2014 - Present
InfoCision Management Corporation September 2011 - July 2014
Allstate July 2001 - October 2010
Skills
Training, Call Centers, Quality Management, Employee Training, Quality Assurance, Call Quality, Customer Retention, Customer Satisfaction, Coaching, Interviews, Customer Service, Underwriting, Performance Management, Employee Benefits, Property & Casualty..., Curriculum Development, Call Center, Training Leadership, Recruiting, Human Resources, Training Facilitation, Microsoft Office, Microsoft Excel, PowerPoint, Account Management, Team Building, Employee Relations, Leadership Development, Hiring, Teamwork, Licensed Property &..., Curriculum Innovation, Curriculum Design, Education, Adult Education, Photography, Sales Growth, Microsoft Word, Project Management, Training Delivery, Development & delivery...
Education
University of Phoenix 2010 — 2012
MBA, Business
University of Phoenix 2004 — 2010
Bachelors, Business Management & Computer Information Systems
InfoCision Management Corporation June 2009 - Present
Skills
Marketing Communications, Direct Marketing, Social Media Marketing, Fundraising, Public Relations, Direct Mail Fundraising, Telemarketing, Coordinating Events, Political Communication, Event Planning, Microsoft Excel, Microsoft Word, New Business Development, Sales Management, Email Marketing, B2B, Sales, Advertising, Direct Mail, Facebook, Marketing, Marketing Strategy, Salesforce.com, Social Networking, Social Media, Trade Shows, Press Releases, Account Management, Event Management
Education
Kent State University 2012 — 2015
Master of Business Administration (MBA)
The University of Akron 2004 — 2009
Bachelor of Arts (B.A.), Business and Organizational Communication
Alliance Search Solutions August 2014 - Present
InfoCision Management Corporation May 2012 - August 2014
Association of Luxury Suite Directors January 2012 - May 2012
University of Dayton December 2011 - May 2012
Association of Luxury Suite Directors June 2011 - June 2011
Skills
Marketing, Market Research, Customer Service, Social Media, Email Marketing, Advertising, Team Leadership, Digital Marketing, Sales, Leadership, SPSS, Sports Management, Marketing Communications, Strategic Planning, Account Management, Teamwork, Time Management, Public Relations, Data Analysis, Blogging, Facebook, Fundraising, Microsoft Word, Marketing Strategy, PowerPoint, Analysis, Management, Microsoft Excel, Social Networking, Microsoft Office, Google Adwords
Education
University of Dayton 2008 — 2012
Bachelor's Degree, Marketing with a concentration in Sport Management
John Cabot University 2011 — 2011
Study Abroad, Business
St. Francis Xavier
St. Francis Xavier
Our Lady of the Elms School August 2014 - Present
Knowledge Universe October 2011 - December 2013
InfoCision Management Corporation January 2011 - September 2011
Skills
Lesson Planning, Curriculum Design, Tutoring, Differentiated..., Child Development, Childcare, Curriculum Development, Program Development
Education
The University of Akron 2011 — 2012
Child Development, Child and family development
University of Cincinnati 2007 — 2009
Child and family development, Child Development
Our Lady of the Elms High School 2003 — 2007
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
RelayHealth May 2013 - Present
RelayHealth March 2009 - March 2013
Cardinal Solutions Group, Inc August 2008 - February 2009
Measurement Incorporated August 2007 - August 2008
InfoCision Management Corporation August 2004 - August 2007
Skills
T-SQL, Microsoft SQL Server, SSRS, SSIS, SQL, Scrum, Crystal Reports, Visual Studio, Stored Procedures, Microsoft Excel, C#, .NET, LINQ, Analysis Services, SQL Server Management..., Database Triggers, Query Analyzer, Views, Indexing, Data Integration, DTS, JavaScript, jQuery, NHibernate, CSS, Agile Methodologies, Agile Project Management, Agile & Waterfall...
Education
University of Dayton 1999 — 2003
Bachelor of Science, Management Information Systems
SharpShooter Imaging November 2013 - Present
Circle K May 2012 - February 2013
Country Fair Inc. March 2008 - March 2012
United States Department of Commerce March 2010 - May 2010
US Census Dept April 2009 - May 2009
InfoCision Management Corporation November 2004 - October 2008
The Lawrence County Client July 1999 - October 2004
Skills
Training, Management, Sales, Time Management, Hiring, Interviews, Human Resources, Customer Service, Leadership, Payroll, Digital Photography
Education
University of Phoenix 2010 — 2014
Business Degree, Business, 3.48
Turning Technologies May 2013 - Present
InfoCision Management Corporation November 2012 - May 2013
Terrascape Designs April 2008 - October 2012
Skills
Account Management, Solution Selling, Direct Sales, Sales Process, Strategic Partnerships, Sales, Selling, Business Development, New Business Development, Sales Presentations, Lead Generation, Email Marketing
Education
University of Phoenix 2010 — 2012
Bachelor’s Degree, Business Administration, Management and Operations, 3.3
West Virginia University 2006 — 2008
Sports Management - Business Managment
Crestview
Carenection October 2014 - Present
ITM Marketing, Inc October 2008 - October 2014
InfoCision Management Corporation August 2001 - October 2008
Airborne Express July 1994 - July 2001
Skills
SSRS, Windows Server, Call Centers, Data Center, Software Development, Databases, Telecommunications, Disaster Recovery, Microsoft SQL Server, Business Analysis, SaaS, Database Design, SQL, IIS, SSIS, VoIP, IT Management, T-SQL, Active Directory
Education
University of Cincinnati 1988 — 1990
Computer Science, Mathematics
Walsh Jesuit High School May 2015 - Present
Walsh Jesuit High School October 2011 - Present
Habitat for Humanity of Summit County May 2011 - Present
WITAN (Women in Touch with Akron's Needs) September 2013 - May 2015
InfoCision Management Corporation October 2010 - October 2011
THE BERRY COMPANY July 2008 - September 2010
FirstEnergy Solutions June 2007 - June 2008
FIRSTENERGY CORPORATION May 2006 - August 2006
Skills
Project Management, Marketing Communications, non-profit fundraising, Event Planning, Educational Fundraising, Annual Fund, Advertising, Account Management, Public Relations
Education
University of Dayton 2004 — 2007
Bachelor of Arts, Communications/Public Relations concentration
Walsh Jesuit High School 1999 — 2003
Belmont Pines Hospital April 2013 - Present
Shepherd of the Valley Lutheran Retirement Services February 2011 - April 2013
VXI Global Solutions, Inc September 2009 - February 2011
InfoCision Management Corporation August 1999 - August 2009
Skills
Employee Relations, Performance Management, Negotiation, Human Capital Management, Employee Engagement, Hiring, Talent Acquisition, HRIS, Talent Management, Recruiting, Personnel Management, Management, New Hire Orientations, Benefits Administration, Program Management, FMLA, Human Resources, College Recruiting, Onboarding, Payroll, Temporary Placement, Organizational..., Employee Benefits, Technical Recruiting, Resume Writing, Labor Relations, Applicant Tracking..., Interviews, Screening, Deferred Compensation, HR Policies, Sourcing
Education
University of Phoenix 2007 — 2009
MBA, Human Resources
Youngstown State University 1994 — 1999
BSBA, Human Resources Management
InfoCision Management Corporation August 2010 - Present
Skills
Direct Marketing, Lead Generation, Account Management, Telemarketing, Marketing Strategy, B2B, Email Marketing, Marketing, Marketing Communications, Direct Sales, Direct Mail, Advertising, Customer Retention, Call Centers, Sales Presentations, Sales, Sales Process, Selling, CRM, Customer Acquisition, Multi-channel Marketing, Customer Satisfaction, Online Marketing, Sales Management, Integrated Marketing
Education
The University of Akron 2006 — 2010
Bachelor of Business Administration (B.B.A.), General Sales, Merchandising and Related Marketing Operations
Red Noland Auto Group November 2013 - Present
Take a Journey Tack March 2012 - Present
Hanover Community Pantry January 2011 - Present
Jimmy John's February 2012 - November 2013
TJ Tack, LLC October 2011 - March 2012
The Fray December 2008 - January 2012
J. Pocaterra August 2011 - December 2011
InfoCision Management Corporation August 2010 - November 2010
Axiom Advertising March 2010 - August 2010
Mary Kay Inc. July 2004 - December 2007
Skills
Leadership, Microsoft Office, Research, Receptionist Duties, Organization, Data Entry, Web Applications, Web Design, Marketing, Management, Customer Service, Sales
Education
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Business Administration, GPA 3.58
University of Phoenix 2009 — 2010
Associate of Arts (AA), Foundations in Business, GPA 3.95
West Virginia Northern Community College 2009 — 2009
Business
University of Colorado Colorado Springs 2004 — 2005
Mathematics
InfoCision Management Corporation 2003 - Present
InfoCision Management Corporation 2002 - 2014
Skills
Event Planning, Outlook, Marketing, Social Media, Nonprofits, Facebook, Social Networking, Fundraising, Data Entry, Social Media Marketing, Management
Education
The University of Akron
Associate's degree, Business Administration and Management, General
QuinStreet June 2011 - Present
InfoCision Management Corporation March 2009 - June 2011
Ceridian September 2006 - January 2009
Ceridian June 1999 - September 2006
Skills
Microsoft SQL Server, SQL, Visio, Call Center Development, Call Center Architecture, Networking, SDLC, T-SQL, Oracle, Database Design, IIS, Databases, SSIS, SharePoint, SSRS, Agile Methodologies, VB.NET, Management
Education
University of South Florida 1994 — 1999
Bachelors of Science
Muscular Dystrophy Association July 2014 - Present
InfoCision Management Corporation April 2011 - July 2014
The University of Akron August 2008 - December 2010
Skills
Supervisory Skills, Fundraising, Direct Mail Fundraising, Grassroots Fundraising, Political Campaigns, Telemarketing, Cold Calling, Event Management, Budgeting, Data Analysis, Presentation Skills, Team Building, Team Motivation, Cross-functional Team..., Recruiting, Volunteer Recruiting, Volunteer Management, Recruitment Training, Donor Development, Donor Recognition, Grant Preparation, Microsoft Office
Education
The University of Akron 2006 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
KeyBank June 2011 - Present
KeyBank September 2009 - June 2011
KeyBank April 2008 - September 2009
InfoCision Management Corporation November 2001 - February 2008
SeaWorld Parks & Entertainment 1999 - 2000
Skills
Marketing, Account Management
Education
Tiffin University 1995 — 1999
Bachelor's Degree, Business Administration
InfoCision Management Corporation
Skills
Call Center, Customer Experience, Workforce Management
Education
University of Cincinnati
NASA April 2013 - Present
DFAS August 2009 - April 2013
NASA Glenn Research Center / SGT, Inc. April 2005 - August 2009
InfoCision Management Corporation February 2003 - April 2005
KB Toys February 2002 - January 2003
ModernBride.com February 2000 - October 2001
Scholastic 1999 - 1999
Skills
Copywriting, Editing, Writing, Newsletters, Press Releases, Web Content, communication plans, Crisis Communications, proofreading, Internal & External..., Feature Articles, Strategic Communications, Proofreading, Government, Marketing, Public Relations, Corporate Communications, Proposal Writing, Technical Writing, Content Management, Public Affairs, Publishing, Speech Writing, Marketing Communications, Media Relations, Internal Communications, Social Media
Education
Indiana University 1993 — 1998
English, Composition
University of Denver 1998 — 1998
Certificate of Completion, Publishing
InfoCision Management Corporation March 2008 - Present
Education
University of Maryland College Park
National Rifle Association July 2015 - Present
The Omada Group Corp October 2004 - June 2015
InfoCision Management Corporation 1989 - 2004
Skills
Management, Marketing, Call Centers, Direct Mail, Nonprofits, Direct Marketing, Leadership, Sales, Fundraising, Email Marketing, Marketing Strategy, Account Management, Telemarketing, Non-profits, Strategic Planning, Online Marketing, Marketing Communications, Social Media Marketing, Advertising
Education
The University of Akron 1990 — 1995
Villanova University September 2014 - Present
Philadelphia 76ers July 2013 - September 2014
Philadelphia 76ers December 2007 - June 2013
Comcast-Spectacor July 2011 - January 2012
Tampa Bay Lightning February 2007 - December 2007
Tampa Bay Lightning January 2006 - February 2007
InfoCision Management Corporation December 2004 - November 2005
InfoCision Management Corporation February 2003 - November 2004
Skills
Email Marketing, CRM, Digital Media, Google Analytics, Facebook, Mobile Marketing, Digital Marketing, Marketing, Digital Strategy, Social Networking, Web Analytics, Web Content Management, Website Development, Online Advertising, Sponsorship, Web Project Management, Online Marketing, Interactive Marketing, SEM, Marketing Automation, Salesforce.com..., CRM Integration, Database Marketing, Database Administration, CRM databases, Web Design, Social Media Marketing, Advertising, Multi-channel Marketing, Sports Marketing, SEO, Integrated Marketing, Lead Generation, Content Strategy, Salesforce.com, Direct Marketing, PPC, Analytics, Omniture, New Media, Social Marketing, Social Media, Google Adwords, Content Management, Eloqua, Paciolan, Ticketmaster, Retargeting
Education
Mount Union College 1998 — 2002
BS, Computer Information Systems
FirstEnergy March 2015 - Present
InfoCision Management Corporation March 2011 - March 2015
Peter D. Hart Research Associates February 2005 - March 2011
Education
The University of Akron 2001 — 2006
Bachelor, Psychology
RBS Citizens / Citizens Bank December 2010 - Present
National City Bank 2001 - December 2010
InfoCision Management Corporation January 2000 - June 2001
The M R C Group March 1998 - January 2000
Meridia Health System, part of the Cleveland Clinic Health System March 1993 - March 1998
Skills
Vendor Management, Contract Negotiation, Strategy, Project Planning, Management, Sourcing, Telecommunications, Process Improvement, Procurement, Outsourcing, Cross-functional Team..., Strategic Planning, Call Centers, Supply Management, Strategic Sourcing, Disaster Recovery, Banking
Education
The University of Akron 1977 — 1980
Marketing / Business
CVS Caremark Corporation May 2013 - Present
InfoCision Management Corporation July 2011 - May 2013
Skills
Microsoft SQL Server, SQL, .NET, SSIS
Education
Herzing University 2010 — 2011
Diploma, Medical coding
University of Pune 2004 — 2007
Bachelor's, Information Technology
WizMotions April 2015 - Present
WizMotions January 2013 - Present
Freelance 1998 - Present
West Corporation February 2008 - April 2015
InfoCision Management Corporation February 1997 - February 2007
Skills
Talent Acquisition, Freelance Writing, Interviews, Employee Relations, Employee Engagement, Policy, Human Resources, Call Centers, Customer Service, Recruiting, Employee Benefits, Hiring, Onboarding, Script-writing, Business Writing, Ghostwriting, Call Center Script..., Resume Writing, Public Seminars, Employee Training, Storyboarding, Training, HR Policies, Conflict Resolution, HRIS, Personnel Management, Talent Management, Deferred Compensation, Benefits Administration, Leadership Development, Succession Planning, Scripting
Education
Mount Union College 1988 — 1992
BA, Psychology
Salem High School
College Prep
MetLife December 2014 - Present
The Berry Company August 2008 - December 2014
InfoCision Management Corporation November 2007 - July 2008
Meijer December 2006 - November 2007
Skills
Digital Marketing, Online Advertising, Advertising, SEM, Account Management, Social Media Marketing, Salesforce.com, Lead Generation, Marketing Strategy, B2B, Sales, Email Marketing, SEO, Marketing, Google Adwords, Advertising Sales, Team Management, Business Strategy, Media Planning, Leadership, PPC, Sales Operations
Education
Wright State University 2002 — 2006
Bachelor's degree, Business Administration, Management and Operations
University of Dayton 2000 — 2001
United Church Homes August 2014 - Present
Ohio Presbyterian Retirement Services August 1999 - August 2014
HCR-MANORCARE December 1998 - August 1999
InfoCision Management Corporation June 1996 - December 1998
Skills
Healthcare, Employee Relations, HRIS, Nonprofits, Labor Relations, Recruiting, Strategic Planning, Organizational..., Leadership Development, FMLA, Human Resources, New Hire Orientations, Onboarding, Benefits Administration, HR Policies, Healthcare Management
Education
The University of Akron 1989 — 1994
Masters of Science, Human Resource Management; Akron Ohio
The University of Akron
Bachelor of Science, Industrial Management; Human Resources; Akron Ohio
CVS Caremark Corporation July 2013 - Present
Randstad 2013 - 2014
InfoCision Management Corporation June 2011 - July 2013
The University of Akron July 2010 - June 2011
Invensys June 2006 - June 2007
Skills
SQL, Java, Microsoft SQL Server, JavaScript, XML, Oracle, MySQL, Linux, HTML, C#, Requirements Analysis, ASP.NET, Database Design, VB.NET, .NET
Education
The University of Akron 2009 — 2011
MS, Computer Science
Area Wide Protective (AWP) September 2014 - Present
Area Wide Protective (AWP) August 2013 - August 2014
EmployTemps Staffing January 2013 - August 2013
Health Choice One October 2011 - January 2013
InfoCision Management Corporation 2005 - 2011
Skills
Employee Relations, HRIS, Onboarding, Benefits Administration, College Recruiting
Education
The University of Akron 2002 — 2005
Bachelors, Human Resources
InfoCision Management Corporation March 1998 - Present
Education
The University of Akron
BS, Electronic Engineering Technology
InfoCision Management Corporation November 2012 - July 2013
Education
University of Rio Grande and Rio Grande Community College 2010 — 2014
Crystal Lake South High School 1988 — 1992
InfoCision Management Corporation August 2006 - Present
Skills
Direct Marketing, Lead Generation, Account Management, Advertising, Cold Calling, Salesforce.com, Direct Mail, Digital Marketing, Social Media Marketing, B2B, Email Marketing, Telemarketing, Marketing Communications, Advertising Sales, Marketing Strategy, Qualifying Prospects, Mobile Marketing, Direct Sales, Integrated Marketing, Marketing
Education
The University of Akron 2001 — 2005
Bachelor's degree, Sociology/Criminology & Law Enforcement
InfoCision Management Corporation February 2011 - Present
Skills
Teaching, Microsoft Office, Customer Service, Leadership, Microsoft Word, Microsoft Excel, Research, Windows, English, Recruiting, PowerPoint, Outlook, Social Media, Social Media Marketing
Education
University of Pittsburgh 1974 — 1978
Bachelor's degree, Major in Business Adminstration, Minor in Math, Economics and Accounting, 16
InfoCision Management Corporation Accont Executive National AccountsRalston Purina1989 - 2000
Skills
Human Resources, FMLA, Workers Compensation, OSHA 10, OSHA Record Keeping, Employee Relations, Employee Engagement, PHR
Education
The University of Akron
Bachelor of Arts (B.A.)
CLE Solutions September 2015 - Present
Auxilary lodge 711 for United Transportation Union March 2013 - Present
Infocision October 2012 - Present
InfoCision Management Corporation July 2013 - March 2015
Econolodge Hotel January 2004 - September 2012
Fraternal Order of Eagles January 2008 - January 2012
Six Flags Worlds of Adventure January 1998 - January 2003
Skills
Account Management, Lead Generation, Sales, B2B, Cold Calling, Direct Sales, Direct Marketing, Customer Retention, Selling, Sales Process, Sales Presentations, Sales Operations
Education
Streetsboro High School
The University of Akron
Totally Cooked June 2011 - November 2013
InfoCision Management Corporation February 2009 - June 2011
Acme Fresh Market October 2006 - January 2009
Skills
Event Planning, Event Management
Education
The University of Akron
Bachelor of Fine Arts (BFA), Public Relations/Image Management
The University of Akron
Associate's degree, General Sales, Merchandising and Related Marketing Operations
Chippenhook July 2014 - Present
InfoCision Management Corporation June 2010 - July 2014
Skills
Project Management, Management, Marketing, Marketing Strategy, Sales, Sales Process, Sales Presentations, Increasing Sales Revenue, Increasing ROI, Increased Profitability, Dietetics, Account Management, Event Planning
Education
The University of Akron 2006 — 2010
Bachelor of Science (BS), Dietetics