InfoCision Management Corporation
Industry: Company
DescriptionInfoCision Management Corporation is a company that operates call centers. Based in Bath Township, Ohio outside of Akron, it is the second-largest teleservice company in the United States. It operates 30 call centers at 12 locations in Ohio, West Virginia, and Pennsylvania, employing more than 4,000 people. Headquarters: Akron, Ohio, United States Founded: 1982
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InfoCision Management Corporation Employees
Talbots January 2013 - March 2015
Talbots June 2011 - January 2013
Veredus June 2010 - June 2011
TobiasGroup, Inc August 2006 - January 2010
InfoCision Management Corporation July 2004 - August 2006
Merrill Corp February 2004 - June 2004
Skills
SSIS, SSRS, Data Warehousing, Analysis Services, ETL, Microsoft SQL Server, Business Intelligence, Data Modeling, MDX, SSAS, Requirements Analysis, SDLC, Stored Procedures, Dashboard, Business Intelligence..., Databases, Data Marts, Crystal Reports, T-SQL, Relational Data Modeling, SQL
Education
Kent State University 1999 — 2003
Bachelor of Science degree, Computer Science
Ohio Pools and Spas May 2015 - Present
Menards April 2013 - December 2014
InfoCision Management Corporation August 2012 - March 2013
Chase January 2012 - August 2012
Dawson Resources April 2011 - December 2011
Girl Scouts of Western Ohio April 2009 - April 2011
Alltel Wireless October 2007 - April 2009
Grafton March 2006 - September 2007
Target October 2001 - February 2006
Skills
Customer Service, Friendly Personality, Hardwork, Superior Computer Skills, Teaching, Human Resources, Management, Interviews, Goal Oriented, Microsoft Office, Recruiting, Time Management, Leadership, Teamwork, Social Media, PowerPoint, Microsoft Excel, Analysis, Cash Management, Outlook, Retail, Marketing, Employee Relations, Multi Tasking, listening skills, Budgets, Social Media Marketing, Access, Training, Coaching, Mentoring, Data Entry, Customer Satisfaction
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Masters, Human Resources
DeVry University 2003 — 2013
Bachelor of Science (B.S.), Technical Management focus in HR
Apple September 2012 - Present
InfoCision Management Corporation October 2011 - September 2012
City of Bedford Heights June 2006 - June 2010
Education
Kent State University 2006 — 2011
Bachelor of Science (BS), Marketing
Bedford High School
TMC Transportation November 2012 - Present
InfoCision Management Corporation January 2008 - November 2012
CSI Services July 2006 - August 2007
Skills
C#, MVC, Unit Testing, WPF, VB.NET, T-SQL, .NET, ASP.NET, ASP, TFS, Silverlight, WCF, SQL, CSS, SSRS, IIS, Visual Studio, MSBuild, User Interface Design, jQuery, jQuery UI
Education
Free Code Camp 2015 — 2016
Certified in Full Stack Development, Computer Software Engineering
Indian Hills Community College 2004 — 2006
Associate of Science (A.S.), Computer Programming
Mar Cor Purification May 2015 - Present
MTD Products March 2014 - May 2015
Water Star Inc. May 2013 - February 2014
GE Power & Water January 2009 - May 2013
InfoCision Management Corporation December 2007 - December 2009
Skills
Microsoft Office, Training, Public Speaking, Process Improvement, Troubleshooting, Operations Management, Project Management, Marketing Strategy, Social Media, Technical Writing
Education
University of Rio Grande and Rio Grande Community College 2002 — 2007
Bachelor of Applied Science (BASc), Environmental Science
Hocking College 2004 — 2006
Associate of Science (AS), Natural Resources Conservation and Research
Sherman Marketing Group October 2013 - Present
Stratus Contact Solutions March 2012 - October 2013
Global Response January 2008 - February 2012
Xturion 2006 - 2007
Global Telesourcing 2004 - 2006
Global Response Corporation 2001 - 2004
Inpulse Response Group 2000 - 2001
The Faneuil Group 1996 - 2000
InfoCision Management Corporation 1991 - 1996
Sherman Marketing Associates 1987 - 1991
Skills
Inbound, E-commerce, Call Center, Lead Generation, Direct Marketing, Contact Strategy, Social Media Monitoring, social media, Social Media Outreach, Outsourcing, Customer Loyalty, Customer Retention, Customer Satisfaction, Fulfillment, DRTV, Direct Response, Order Processing, New Business Development, Small Business..., Virtual Teams, Contact Center, Customer Experience, BPO, Strategic Partnerships, Social Media, Inbound Marketing, CRM, Multi-channel Marketing, Business Development, Contact Centers, Brand Loyalty, Social Media Measurement, Direct Response..., Customer Engagement, Call Center Development, Call Centers, Management, Strategy, Workforce Management, Salesforce.com, Solution Selling, Direct Sales, Customer Acquisition, Executive Management, Advertising, Sales, Marketing, Training, Enterprise Software, P&L Management
Education
Fairleigh Dickinson University
BS, Marketing
Pace University
Program in Marketing Management
New Creation August 2014 - Present
Grace Academy March 2014 - August 2014
InfoCision Management Corporation August 2013 - December 2013
Riverside Terrace June 2009 - August 2010
Skills
2D art, Illustrator, Character Animation, Flash Animation, Animation, Traditional Animation, Computer Animation, Texturing, Storyboarding, Zbrush, Toon Boom, Digital Painting, Character Designs
Education
Illinois Institute of Art 2010 — 2013
Bachelor of Fine Arts (BFA), Media Arts and Animation
PNC September 2015 - Present
InfoCision Management Corporation March 2014 - Present
InfoCision Management Corporation January 2013 - March 2014
Skills
Analytics, Data Analysis, Direct Marketing, Call Centers, Customer Service, Marketing, Tableau, Account Management, CRM, Lead Generation, Marketing Strategy, Advertising, SharePoint, Customer Experience, SQL, Sales, Social Media Marketing, Business Analysis, Strategic Planning
Education
Geneva College 2001 — 2005
Bachelor of Science (BS), Business Management
Riskonnect, Inc. April 2014 - Present
Riskonnect, Inc. October 2012 - April 2014
InfoCision Management Corporation July 2010 - October 2012
Walt Disney World January 2010 - April 2010
University of Georgia August 2008 - December 2009
University of Georgia January 2009 - May 2009
University of Georgia January 2009 - May 2009
The Walt Disney Company June 2007 - January 2008
Cleveland State University August 2004 - May 2007
Walt Disney World May 2006 - August 2006
Skills
SQL, Databases, Microsoft Office, Microsoft Excel, Access, HTML, XML, Visual Basic, JavaScript, Adobe Acrobat, MySQL, SOQL, T-SQL, Visio, Java, Stored Procedures, Business Intelligence, Integration, Analysis
Education
University of Georgia - Terry College of Business 2008 — 2009
Bachelor of Business Administration, Management Information Systems
Cleveland State University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Seeking
Vox Mobile March 2015 - Present
Republic Telcom Worldwide September 2014 - February 2015
Laird March 2014 - August 2014
Meridian Community Care March 2013 - March 2014
InfoCision Management Corporation March 2012 - March 2013
InfoCision Management Corporation July 2000 - March 2012
InfoCision Management Corporation 2010 - 2011
InfoCision Management Corporation 2007 - 2010
Skills
Leadership, Call Centers, Management, Customer Service, Training, Strategy, Sales, Team Building, Marketing, Customer Experience, Call Center, Team Leadership, Customer Retention, Coaching, Account Management, Microsoft Office, Program Management, Sales Management, Strategic Planning, Telemarketing, B2B, Workforce Management, CRM, Analytics, Marketing Strategy, Call Center Development, Recruiting, Sales Operations, Lead Generation, Customer Satisfaction, Integrated Marketing, Problem Solving, Sales Process, Mentoring, Event Management, Inbound Marketing, Email Marketing, Direct Sales, Social Media Marketing, Cold Calling, Performance Management, Event Planning, Direct Marketing, Operations Management, Employee Relations, Fundraising, New Business Development, Time Management, Customer Acquisition
Education
Florida Southern College 1996 — 1998
Bachelor's degree, Marketing Management
University of South Alabama 1995 — 1996
Biology Core Classes
University of Kansas 1993 — 1995
Biology Core Classes
WVHS 1989 — 1993
Concept Services February 2015 - Present
Concept Services September 2013 - February 2015
Concept Services September 2012 - September 2013
Concept Services February 2011 - September 2012
InfoCision Management Corporation April 2010 - January 2011
Skills
Salesforce.com, New Business Development, CRM, Account Management, B2B, Sales, Lead Generation, Business Development, Sales Process, Marketing Strategy, Supply Chain, Training, Sales Management, Problem Solving, Coaching, Recruiting, Email Marketing, Transportation..., Warehousing, Outsourcing
Education
Cuyahoga Community College
TMW Systems March 2015 - Present
Western Reserve Hospital June 2014 - March 2015
Western Reserve Hospital October 2012 - June 2014
InfoCision Management Corporation October 2011 - October 2012
InfoCision Management Corporation January 2011 - October 2011
InfoCision Management Corporation January 2010 - January 2011
InfoCision Management Corporation January 2009 - January 2010
InfoCision Management Corporation August 2007 - January 2009
Etactics, Inc. August 2006 - August 2007
Etactics, Inc. August 2005 - August 2006
Skills
Microsoft SQL Server, SQL, Data Warehousing, Databases, Database Design, T-SQL, SSIS, T-SQL Stored Procedures, MS Reporting Services, C#, Data Analysis, SSRS, ETL, Analysis Services, Relational Databases, Data Modeling, Visual Basic, MS Integration Services, Microsoft Office, FoxPro, McKesson STAR, McKesson Paragon, eClinical Works, Crystal Reports, DTS, Visual Basic 5.0/6.0, PostScript, Data Mining, Data Management, Business Intelligence
Education
ITT Technical Institute-Strongsville 2003 — 2005
Associate's degree, Computer Programming
Explorys, an IBM Company April 2015 - Present
Avalution Consulting August 2014 - April 2015
Craftsmen Restoration July 2009 - July 2014
Axentis May 2007 - June 2009
InfoCision Management Corporation October 2002 - April 2007
Bridge2Tec, Inc March 2002 - September 2002
Whittman-Hart / marchFIRST 1998 - 2001
Accenture 1995 - 1998
Skills
Risk Management, Business Process, Business Analysis, Management, Change Management, Entrepreneurship, Financial Risk, Insurance, Risk Assessment, Strategic Planning, Integration, Team Leadership, Team Building, Project Management, Governance, Training, Business Development, Strategy, Portfolio Management, Start-ups
Education
Chaminade College Preparatory High School
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (MBA), Business Administration and Management, General
University of Dayton
Bachelor of Science (B.S.), Accounting and Business/Management
homeschool
First Baptist Church Greensburg KS. October 2013 - Present
InfoCision Management Corporation September 2011 - September 2013
Fidelity Baptist Church February 2010 - September 2013
New Calvary Baptist Church January 2007 - December 2011
Motivation & Leadership Communication February 1999 - September 2011
Schneider National September 2005 - December 2007
Skills
Public Speaking, Teaching, Leadership Development, Coaching, Mentoring, Preaching, Leadership, Nonprofits, Higher Education, Staff Development
Education
Ashland Theological Seminary 2012 — 2015
Doctor of Ministry, Homiletics
Ashland Theological Seminary 2008 — 2012
Masters, Divinity
Davenport University 1996 — 1998
Business Administration
JCPenney September 2013 - Present
Cleveland Artst Foundation April 2013 - Present
Cleveland Sight Center June 2012 - September 2012
Easter Seals, Inc. July 2011 - February 2012
InfoCision Management Corporation July 2008 - July 2011
Target June 2006 - July 2008
NAMIC March 2003 - September 2005
Skills
Non-profits, Advertising, Training, Leadership, Sales, Time Management, Direct Mail, Nonprofits, Marketing, Customer Service, Microsoft Office, Fundraising, Community Outreach, Microsoft Word
Education
Cuyahoga Community College 1992 — 1997
Associates of Liberal Arts, Graphic Communications, 3.5
Huntington National Bank January 2015 - Present
InfoCision Management Corporation September 2013 - 2014
Youngstown State University October 2010 - May 2013
Youngstown State University August 2010 - May 2013
St. Louis Community College August 2008 - May 2010
Skills
SPSS, Research, Matlab, Microsoft Office, Public Speaking, Access, Mathematica, Programming, Data Analysis, Microsoft Excel, PowerPoint, R, Applied Mathematics, Social Media, Teamwork, C++, Java, LaTeX, AutoCAD, Fundraising, Statistics, Microsoft Word, Customer Service, Photoshop, SQL, Mondrian, ADMB, CodeBlocks, Maple, SAS, Outlook, Windows 7, Community Outreach, Tutoring, Qualitative Research, Quantitative Analytics, Team Leadership, Data Mining, Statistical Modeling, Operations Research, Time Management, Sales, Salesforce.com
Education
Geneva College
Master of Business Administration (MBA), Accounting and Finance
Youngstown State University 2010 — 2013
Bachelor of Science (B.S.), Mathematics
St. Louis Community College 2008 — 2010
Associate of Arts (A.A.), General Studies
St. Jago High 2005 — 2007
Kingston College 2000 — 2005
FedEx Truckload Brokerage August 2013 - Present
InfoCision Management Corporation July 2009 - August 2013
Skills
Sales Management, Sales Force Development, Sales Operations, Sales Process..., Creative Problem Solving, Building Relationships, Salesforce.com, Direct Sales, Telemarketing, Customer Experience, Employee Training, Team Leadership, B2B, Cold Calling, Customer Retention, Lead Generation, Sales Presentations, Sales Process, Selling Skills, Sales, Account Management, Customer Service
Education
Akron north High School
Hondros College
PTC Alliance May 2013 - Present
DCCI December 2008 - May 2012
National Institute of Technology December 2007 - December 2008
Roulston Research 2007 - 2008
OnCall Services 2006 - 2008
Hunter Temporary Services February 2004 - May 2006
InfoCision Management Corporation May 2003 - February 2004
Kent Stater January 1998 - January 2003
Skills
Human Resources, Performance Metrics, Change Management, Training ROI, Human Resource..., Business Strategy, Budget, Team Building, Employee Relations, Organizational..., Staff Development, Staff Retention, Coaching, Staff Management, Temporary Staffing, Staffing Analysis, Recruiting, Recruitment Advertising, Internet Recruiting, Strategic Planning, Sourcing, KPI implementation, Report Writing, Training, Interviews, Talent Acquisition, Personnel Management, Leadership Development, Succession Planning, Temporary Placement, College Recruiting, Career Counseling, Performance Management, Applicant Tracking..., Employee Engagement, Job Search Strategies, Performance Appraisal, Executive Search, Conflict Resolution, Job Descriptions, Workforce Development, Cold Calling, Business Networking, Consulting, Screening, Organizational Design, Staffing Services, Deferred Compensation, Employee Benefits, Employee Training
Education
Kent State University 1998 — 2003
BA, Business Management, Marketing, CIS, Psychology
Canfield High School
Synergy Staffing, Inc 2013 - 2013
A.C. Coy October 2011 - June 2012
Tier 1 Technologies October 2011 - June 2012
Prequel Solutions October 2011 - June 2012
InfoCision Management Corporation August 2010 - October 2011
Skills
Supervisory Skills, Training & Development
Education
Fairmont State University 2007 — 2010
B.S., Marketing
Bridgeport High School
WVU
Bayer March 2012 - Present
sanofi-aventis June 2011 - January 2012
sanofi-aventis June 2006 - May 2011
Johnson & Johnson June 2003 - December 2005
InfoCision Management Corporation June 2000 - May 2003
Skills
Certified Field Trainer, Mentoring, Literature Reviews, eDetailing, Microsoft Office, iPad, Windows XP Professional, Pharmaceutical..., Cardiology, Cardiac..., Diabetes, Diabetes Device, Allergy, ENT, Dermatology, Gastroenterology, Psychiatry, Neurology, Specialty Sales -..., OB/GYN, Intrauterine Device, Account Management, Direct Sales, Business Strategy, Product Launch, Multilingual, Sales, Sales Operations, Pharmaceutical Sales, Medical Devices, Managed Care, Internal Medicine, Healthcare, Urology, Rheumatology, Buy & Bill, Hospital Sales, Osteoporosis
Education
Kent State University
Bachelor Of Science: Pre-Med, Biology & Minor in Computer Information Systems (CIS).
InfoCision Management Corporation November 2006 - Present
ECRM May 2003 - November 2006
Glenn Miller Productions May 2002 - May 2003
Skills
Call Center, Telemarketing, Direct Marketing, Fundraising, Event Management, Customer Service, Marketing, Team Building, Social Media, PowerPoint, Microsoft Office, Customer Satisfaction, Outlook, Public Speaking, Microsoft Word, Coaching, Microsoft Excel, Telecommunications, Team Leadership
Education
Youngstown State University 1997 — 2002
bachelor's of music, Music
Cuyahoga Community College 1994 — 1997
Post Secondary Enrollment Option
The University of Akron August 2014 - Present
Telco Pros Inc. February 2013 - Present
Joshen Paper & Packaging October 2004 - Present
TruBridge Inc August 2013 - August 2014
Suarez Corporation Industries October 2012 - March 2013
The Salvation Army May 2005 - October 2010
Wholesale Buys February 2002 - October 2004
InfoCision Management Corporation 1996 - 2002
Biospherics, Inc. June 1994 - December 1995
Skills
Fundraising, Marketing Strategy, New Business Development, Online Marketing, Direct Marketing, Team Leadership, Management, Sales, Coaching, Customer Service, Team Building, Proposal Writing, Strategic Planning, Event Planning, Public Relations, Marketing Communications, Leadership, Marketing
Education
The University of Akron 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.5
Embry-Riddle Aeronautical University
B.S., Aerospace Studies
InfoCision Management Corporation June 2003 - November 2009
Skills
T-SQL, SSRS, SQL, Microsoft SQL Server, Visual Studio, Software Development, Programming, VB.NET, Object Oriented Design, c#, Visual C++, SSIS, Linux, Bash, Cygwin, Python, Java, JavaScript
Education
The University of Akron
Bachelor's degree, Computer Science
Concordia University-Seward
Bachelor's degree, Secondary Education and Teaching Mathematics
northwest high school
Safeguard Properties April 2014 - Present
InfoCision Management Corporation December 2013 - April 2014
Vanik and Butscher, LLP December 2012 - May 2013
Shadetree Powersports July 2006 - October 2012
New York Life Insurance Company December 2003 - June 2006
Spherion Office Professionals April 2003 - December 2003
Paragon Data Systems, Inc May 2001 - February 2003
Kelly Services, Inc July 2000 - May 2001
Shapiro & Felty, L.L.P December 1999 - July 2000
G.M.S. Management July 1998 - November 1999
Skills
Filing, Telephone Skills, Accounts Payable, Accounts Receivable, Microsoft Word, Banking, Sales, Invoicing, Purchasing, Financial Statements, Process Scheduler, Human Resources, Microsoft Excel, Outlook, QuickBooks, AS400 system, Google Maps, Google Chrome, Internet Explorer, Customer Service
Education
North Carolina Wesleyan College 1991 — 1994
Theatre/Theater
North Carolina Wesleyan College 1991 — 1994
J Sargeant Reynolds Community College 1991 — 1991
Hermitage High School 1989 — 1991
Old Republic Title Company April 2013 - July 2013
InfoCision Management Corporation July 2012 - April 2013
Enterprise Rent-A-Car 2000 - 2003
Skills
Leadership, Legal Research, Litigation, Intellectual Property, Due Diligence, Legal Writing, Legal Assistance, Legal Advice, Litigation Support, Licensing, Corporate Law, Mediation, Arbitration, Dispute Resolution, Westlaw, Civil Litigation, Commercial Litigation
Education
Cleveland State University - Cleveland-Marshall College of Law 2014 — 2016
LL.M., Corporate Law -, International Business Transactions
London Metropolitan University
LLM, Intellectual Property Law
The University of Wolverhampton
LL.B (Hons), Law
University of Leicester
MBA, Business Adminstration
eleventy marketing group January 2012 - Present
InfoCision Management Corporation May 2010 - January 2012
D & A Solutions, Ltd. May 2008 - May 2010
Cardida Corporation August 2003 - May 2008
Cardida Corporation August 1990 - August 2003
Skills
Cross-functional Team..., Marketing, Analytics, Marketing Research, Brand Development, Customer Insight, Lead Generation, Direct Marketing, Management, Email Marketing
Education
Kent State University 1978 — 1982
BA
Kent State University
InfoCision Management Corporation September 2011 - Present
InfoCision Management Corporation January 2011 - September 2011
Montgomery County Public Defender's Office 2006 - 2007
Skills
Management, Team Building, Customer Service, Conflict Resolution, Employee Training, Marketing Communications, Non-profits, Strategic Planning, Data Analysis, SQL, Project Management, Technical Presentations, Call Center Development
Education
Eastern New Mexico University 2013 — 2015
Master of Business Administration (MBA)
Wright State University 2003 — 2009
Bachelor's degree B.S., Organizational Leadership
Wright State University 2003 — 2008
Minor in Political Science, Minor in Communications
Greenville Senior High School
After-School All-Stars Ohio September 2015 - Present
Culver Summer Schools and Camps June 2015 - August 2015
InfoCision Management Corporation February 2014 - August 2014
Northwestern Mutual June 2013 - August 2013
MACS Circle K June 2012 - January 2013
Skills
Customer Service, Sales, Customer Satisfaction, Retail, Leadership, Inventory Management, Microsoft Office, Microsoft Excel, Team Building, Microsoft Word
Education
University of Toledo 2011 — 2015
Economics
Denison University 2010 — 2011
VXI Global Solutions, LLC May 2013 - Present
InfoCision Management Corporation January 2013 - May 2013
West Corporation June 2012 - November 2012
InfoCision Management Corporation May 2011 - June 2012
Skills
Microsoft Office, Windows, Mentoring, Quality Assurance, Supervision
Education
Keiser University-Ft Lauderdale
Associate's degree, Medical/Clinical Assistant
Christ Lutheran Church, Mantua, Ohio April 2013 - Present
Nick Mayer Lincoln March 2013 - October 2013
InfoCision Management Corporation 2010 - 2011
Skills
Customer Service, Sales, Sales Management, B2B, Microsoft Office, Direct Sales, New Business Development, Salesforce.com, Microsoft Excel, Event Planning, PowerPoint
Education
Concordia Theological Seminary 1994 — 1996
Master of Divinity (M.Div.), Theology/Theological Studies
Thiel College 1983 — 1987
Bachelor of Arts (B.A.), Religion/Religious Studies
InfoCision Management Corporation December 2003 - May 2004
Education
Harrison College-Indianapolis 2012 — 2012
Associate of Arts (AA), Office Assistant/Specialist, 3.76 GPA
Progressive Insurance March 2014 - Present
PlusOne Communications September 2012 - September 2013
InfoCision Management Corporation October 2011 - August 2012
InfoCision Management Corporation May 2008 - October 2011
Skills
Telemarketing, Call Centers, Direct Marketing, Customer Experience, CRM, Account Management, Marketing, Customer Retention, Email Marketing, Direct Mail, Lead Generation, Sales, Customer Satisfaction, Multi-channel Marketing, Workforce Management, Customer Acquisition, Inbound Marketing, Project Management, Integrated Marketing, Salesforce.com, Analytics
Education
Villanova University 2013 — 2013
Master Certificate in IS/IT Project Management
Denison University 2000 — 2004
Bachelor of Arts, History
Infocision October 2012 - Present
InfoCision Management Corporation 2013 - 2013
Skills
Handling inside outside...
Education
Colorado Technical University-Online 2013 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Colorado Technical University 2009 — 2013
Health Services Administration
Executive Health Group October 2012 - Present
InfoCision Management Corporation June 2007 - October 2012
Skills
Entrepreneurship, Sales, Insurance, Management, Small Business
Education
Hiram College 2003 — 2007
Bachelor's in Business Management, Business, Management, Marketing, and Related Support Services, 3.56
Bass Pro Shops March 2013 - Present
Bass Pro Shops October 2012 - March 2013
Students in Free Enterprise, Fairmont State University October 2009 - May 2010
InfoCision Management Corporation October 2009 - January 2010
B. Moss Clothing Company April 2008 - December 2008
Skills
PowerPoint, Research, Microsoft Office, Word, Writing, Excel, International Relations, Teamwork, Customer Service, Team Leadership, Management, Recruiting, Project Management, Microsoft Excel, Sales, Leadership, Microsoft Word
Education
Hult International Business School 2010 — 2011
Master of Arts, International Relations
Fairmont State University 2007 — 2010
Bachelor of Science, Business Administration
InfoCision Management Corporation June 2015 - Present
Mature Services, Inc. January 2013 - Present
National College January 2011 - January 2013
Donor Care August 2007 - July 2009
InfoCision Management Corporation August 2000 - August 2007
Skills
Grant Writing, Fundraising, Healthcare, Recruiting, Management, Volunteer Management, Public Speaking, Event Planning, Non-profits, Leadership Development, Community Outreach, Teaching, Nonprofits, Program Development, Leadership, Microsoft Excel, Training, Team Building, Public Relations, Customer Service, Organizational..., Social Services, Staff Development, Microsoft Office, Coaching, Human Resources, Career Counseling, Marketing, Call Centers, Resume Writing, Microsoft Word, Adult Education, Teamwork, Program Management, Higher Education, Workforce Development, Policy, Job Search Strategies, Research, Grants, Conflict Resolution, Interviews, Community Development, Case Management, Employee Relations, Workshop Facilitation, Social Networking, Strategic Planning, Career Development, Editing
Education
Kent State University
B.A, Sociology
nscglobal September 2013 - Present
Native Staffing August 2012 - September 2013
InfoCision Management Corporation September 2011 - October 2012
Rex TV and Appliances October 1996 - July 2009
USAF March 1985 - November 1995
Skills
Client Access, Microsoft Windows .9x, System Administration, Point of Sale systems, SCO Unix, Unix Shell Scripting, Unix, Unix Administration, Microsoft Office, AS400, Computer support, help desk support, Microsoft Windows XP, Progress 4GL, IBM iSeries, XP, Technical Support, VDI, VPN, Outlook, Adobe Acrobat, Windows 7, Computer Hardware, Windows, Active Directory, Operating Systems, Windows Server, Requirements Analysis, Customer Satisfaction, Troubleshooting, POS, Employee Training, System Deployment, Help Desk Support, Network Administration, Network Security, Windows XP, Software Installation, Databases
Education
Community College of the Air Force 1985 — 1990
Intelligence Collection
Trotwood Madison Sr High 1977 — 1981
HS diploma
InfoCision Management Corporation January 2004 - Present
Skills
Microsoft SQL Server, SQL, Salesforce.com, SSRS, SharePoint, T-SQL, Microsoft Office, Account Management, Business Intelligence, CRM, Call Centers, Customer Retention, Customer Service, Database Design, Databases, Direct Marketing, Email Marketing, Lead Generation, Leadership, Management, Marketing, Marketing Strategy, Team Leadership
Education
Penn State University 2011 — 2013
Master of Business Administration (M.B.A.)
Kent State University 1998 — 2003
BBA, Major Finance
Kent State University 1998 — 2003
BBA, Major Computer Information Systems
Merkle August 2012 - Present
InfoCision April 2012 - August 2012
InfoCision Management Corp December 2008 - May 2012
InfoCision Management Corporation July 2005 - November 2008
InfoCision Management Corporation November 2000 - June 2005
Easter Seals 1996 - 2000
Skills
Customer Satisfaction, Negotiation, Data Analysis, Client Services, Non-profits, Direct Marketing, Telemarketing, Vendor Relations, Direct Response, Direct Mail, Customer Acquisition, Sales, Call Centers, Fundraising, Budgets, Leadership, Email Marketing, CRM, Marketing, Integrated Marketing, Creative Strategy, Nonprofits, Business Development, Salesforce.com, Account Management, Database Marketing, Customer Retention, Online Marketing, Multi-channel Marketing, Digital Marketing, Mobile Marketing, Team Building, Marketing Communications, Marketing Strategy, Management, Social Media Marketing, Advertising
Education
Indiana University Bloomington 1991 — 1995
Bachelor of Arts, Communication
InfoCision Management Corporation April 2013 - October 2014
Rulli Brothers West August 2012 - January 2013
Comfort Care & Resources November 2011 - May 2012
Holiday Inn Express February 2011 - November 2011
Elizabeth Lee Black School, Barber National Institute September 2007 - April 2010
H&R Block November 2006 - March 2007
Things Remembered June 2005 - November 2006
Kids R King Daycare May 2001 - May 2002
Skills
Sales, Microsoft Office, Team Building, Management, Teaching, Microsoft Word, Public Speaking, Customer Service, Microsoft Excel, PowerPoint, Social Media, Event Planning
Education
Southern New Hampshire University 2013 — 2015
Master’s Degree, English and Creative Writing
Edinboro University of Pennsylvania 2010 — 2012
Bachelor of Arts (B.A.), Theatre/Theater
InfoCision Management Corporation March 2011 - Present
Akron, OH March 2005 - July 2009
Skills
Employee Relations
Education
Hondros College 1997 — 1998
Liscensed Real Estate Agent and Insurance Agent, Real Estate and Insurance
AmTrust Financial Services, Inc. (AFSI) October 2010 - Present
InfoCision Management Corporation August 2007 - October 2010
Skills
Microsoft SQL Server, Data Warehousing, Databases, VB.NET, Business Intelligence, SQL, T-SQL, ETL, IIS, SSRS, SSIS, Visual Studio, ASP.NET, .NET, C#, SQL Tuning, Database Design, XML, JavaScript, SharePoint, Data Migration, Query Tuning, CSS, Web Development
Education
Cleveland State University 2003 — 2007
Bachelor of Science, Computer and Information Science
Flex-Team Staffing ConsultantFlex-TeamApril 2007 - Present
InfoCision Management Corporation February 2007 - April 2007
Amore Management July 1994 - June 2002
Skills
Ability to utilize..., Detail Oriented, Good People Skills, Good Listening Skills, Interviews, Recruiting, Temporary Placement, Customer Service, Sourcing, Job Fairs, Permanent Placement
Education
Cleveland State University
Business, 3.0
Xerox February 2015 - Present
Express Scripts February 2006 - January 2015
Express Scripts December 2008 - May 2009
Express Scripts 2006 - 2009
Interactive Response Technologies, (IRT) 2004 - 2006
InfoCision Management Corporation 2002 - 2004
Skills
Operations Management, Corporate Finance, Offshore Outsourcing, Outsourcing Management, Procurement Outsourcing, Account Management, Contact Centers, BPO, Operational Turnaround, Change Management, Strategic Planning, Managing Start-ups, Strategic Vision, Optimization, Business Planning, Creative Problem Solving, Innovation, Customer Service..., Quality Management, Strategy Execution, Business Process..., Statistics, Business Analysis, Financial Analysis, Forecasting, Strategic Negotiations, Operational Excellence, Vendor Management, Problem Solving, Cross-functional Team..., Program Management, Call Center Development, Management, Process Improvement
Education
University of Minnesota-Twin Cities 1988 — 1992
Bachelor of Science (B.S.), Economics/Statistics
Heriot-Watt University
MBA course work
US Navy March 2013 - Present
InfoCision Management Corporation January 2011 - February 2013
Rosetta May 2010 - December 2010
ASW Global February 2010 - May 2010
Teleperformance USA October 2007 - November 2008
Skills
SQL, Team Leadership, Windows 7, .NET, Access, Windows Server, Customer Service, XP, MySQL, Microsoft SQL Server, Software Documentation, Troubleshooting, Technical Support, Project Management, HTML, Windows, Visual Basic, Windows XP, Networking
Education
Kent State University 2008 — 2010
Bachelors of Business Administration, Computer Information Systems
Columbus State Community College 2005 — 2007
Associates of Arts Degree, Associates of Arts
Jenne, Inc July 2015 - Present
Gionino's Pizza Shop September 2008 - September 2015
InfoCision Management Corporation October 2012 - July 2015
Skills
Account Management, Contract Negotiation, Customer Retention, Due Diligence, Legal Service, Legal Support Services, Marketing Strategy, Mergers & Acquisitions, Negotiation, Salesforce.com, Social Media, Strategic Planning, Competitive Analysis, Small Business, Strategic Partnerships, Sales, Customer Service, PowerPoint, Team Building, Management, Leadership, Microsoft Office
Education
Cleveland State University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cuyahoga Community College 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
InfoCision Management Corporation April 2005 - Present
Safety On Call January 1999 - Present
CityNews Newspaper Group 2000 - 2001
Cuyahoga Community College 1990 - 2001
Skills
First Aid, Cpr Certified, Bloodborne Pathogens, Teaching, Customer Service, Marketing, Sales Management, Coaching, Editing, Fundraising, Healthcare, Leadership, Leadership Development, PowerPoint, Program Management, Public Speaking, Strategic Planning, Team Building, Training
Education
Cuyahoga Community College
Tiffin University
Bachelor of Science (BS), Business Administration and Management, General
Tiffin University
Organizational Management
Ameridial, Inc. April 2015 - Present
CBIZ August 2012 - April 2015
InfoCision Management Corporation July 2007 - July 2012
Skills
SSIS, SSRS, T-SQL, Microsoft SQL Server, VB.NET, Stored Procedures, MySQL, HTML, ETL, SQL, .NET, ASP, Database Design, Databases, IIS
Education
Jamestown Community College
Associate's degree, Computer Information Systems
Central State University February 2014 - Present
InfoCision Management Corporation October 2011 - November 2013
Harlem Village Academies July 2011 - August 2011
Teachers College, Columbia University September 2009 - May 2011
Durfee Foundation September 2010 - December 2010
ExED June 2010 - August 2010
Mirant March 2009 - August 2009
KPMG August 2007 - March 2009
First American Title March 2007 - July 2007
Education
Teachers College of Columbia University 2009 — 2011
Master of Arts (M.A.), Organizational Psychology
Florida Agricultural and Mechanical University 2004 — 2006
Master of Business Administration (M.B.A.), Accounting and Business/Management
Florida Agricultural and Mechanical University 2001 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
FITZSIMMONS HOSPITAL SERVICES April 2005 - Present
BRASS TACKS ADVERTISING January 1994 - April 2005
BOSTON MILLS SKI RESORT November 1987 - March 2002
InfoCision Management Corporation June 1990 - October 1993
Skills
Human Resources, System Administration, Account Management, Call Centers, Operations Management, Team Leadership, Strategic Planning, Sales Management, New Business Development, Customer Service, Microsoft Office, Public Speaking, Team Building, Start-ups, Contract Management
Education
Cuyahoga Community College 1989 — 1991
Assosciate, Computer Sciences
Revere 1986 — 1989
The Goodyear Tire & Rubber Company August 2015 - Present
Oracle - Transitional August 2012 - July 2015
CardinalCommerce February 2012 - August 2012
InfoCision Management Corp December 2009 - February 2012
InfoCision Management Corporation August 2007 - December 2009
Coltene Whaledent, Inc. February 2007 - August 2007
Continential Auto Group September 2006 - February 2007
ReadyCare Inc. March 2006 - September 2006
Area Agency on Aging 10B, Inc. February 2001 - February 2006
Skills
Accounting, General Ledger, Microsoft Excel, Process Improvement, Financial Reporting, Management, Account Management, Financial Analysis, Business Analysis, Customer Service, Microsoft Office
Education
Franklin University 2005 — 2007
Bachelors, Accounting & Financial Management
InfoCision Management Corporation June 2011 - March 2013
Heller, Maas, Moro and Magill Co., LPA December 2009 - July 2010
Social Security Administration June 2009 - September 2009
Consumer Support Services March 1999 - March 2001
Ohio Department of Administrative Services April 1999 - April 1999
Consumer Support Services June 1995 - March 1999
Trumbull Career and Technical Center September 1978 - June 1980
Skills
Social Security Law, Microsoft Office, Commercial Sales, Customer Service, Clerical Skills, General Office Duties, Office Management
Education
Kent State University 2005 — 2009
Associate of Applied Business, Business Management Technology, Associate of Applied Business, Information Technology for Administrative Professionals 3.87 GPA
GE Capital April 2013 - Present
Miami Valley Symphony Orchestra January 2009 - Present
Springboro High School July 2008 - Present
GE Capital March 2011 - April 2013
InfoCision Management Corporation December 2010 - March 2011
U. S. Bank October 2008 - September 2010
Reynolds Baptist Church January 2008 - July 2008
Music and Arts August 2007 - July 2008
Elon University August 2007 - May 2008
Elon University August 2007 - August 2007
Skills
Band, Drum Set, Percussion, Orchestral Music, Drums, Music
Education
University of Oklahoma 2004 — 2006
MM, Music Performace, Percussion
Elon University 1999 — 2004
BA, Music Performance, Percussion
MRI Software LLC September 2013 - Present
InfoCision Management Corporation July 2011 - September 2013
InfoCision Management Corporation February 2008 - July 2011
Euclid Public Library September 2004 - February 2008
Osborn International July 1999 - September 2002
Skills
SQL Server, VB.NET, Visual Basic, SQL, C#, Web Services, WCF, Windows, AJAX, SSRS, ASP.NET, SSIS, Database Design, T-SQL, .NET, Database Administration, Stored Procedures, Databases, XML, ASP, JavaScript, HTML, ETL, Web Development, Windows Server, Visual Studio, Windows Server 2003, Application Development, jQuery, Data Warehousing, Active Directory, Business Intelligence, MySQL, Access, TFS, CSS, Web Applications, PHP, IIS, VSS, Programming, Operating Systems, Android, MVC Architecture, JavaScript Libraries, Node.js, CoffeeScript, Crystal Reports, Microsoft SQL Server, LINQ
Education
Kent State University 1995 — 1999
Bachelor's degree, Criminal Justice and Corrections
Anthem Blue Cross Blue Shield December 2008 - Present
InfoCision Management Corporation November 2001 - December 2008
Skills
Customer Service, Call Center, Event Planning, Coaching, Customer Satisfaction, Teamwork, Administration, Data Analysis, Outlook, Microsoft Word, Process Improvement, Time Management, Employee Relations, Training, Sales, Access, PowerPoint, Account Management, Team Building, Data Entry, Management, Team Leadership, Microsoft Excel, Software Documentation, Call Centers, Customer Experience, Budgets, Leadership, Analysis, Insurance, Microsoft Office, Customer Retention
Education
Indiana Wesleyan University 2012 — 2014
Master of Business Administration (M.B.A.), Master of Business Administration Executive Level
Liberty University 2009 — 2011
BA, Business Management and Accounting
University of Phoenix 2006 — 2009
AA, Accounting
Renhill Companies June 2015 - Present
Stow-Munroe Falls City School District May 2015 - Present
InfoCision Management Corporation May 2015 - Present
Cleveland Metropolitan School District April 2015 - Present
Maison Aine July 2014 - May 2015
Kent State University August 2010 - October 2011
Kent State University June 2007 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Windows, Outlook, Budget, C++, Teaching, C, HTML, Analysis
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master of Public Administration (MPA), Health/Health Care Administration/Management, 3.6
Keller Graduate School of Management of DeVry University 2012 — 2013
Graduate Certificate, Health Service Management, 3.8
Larock Healthcare Academy 2012 — 2012
Phlebotomy License, Healthcare
Kent State University 2006 — 2012
Bachelor of Science (B.S.), Pre-Medicine, Biology
Rent-A-Center August 2012 - Present
Pro Bro Entertainment April 2006 - Present
Hallrich Inc August 2011 - May 2012
InfoCision Management Corporation October 2010 - June 2011
Integrated Insurance Marketing November 2009 - August 2010
Zeppe's Pizzeria October 2008 - October 2009
Waveland Communications January 2007 - October 2008
Skills
Public Speaking, Writing, Self-management, Conflict Resolution, Social Networking, Event Management, Direct Sales, Listening Skills, Critical Thinking, Decision Making, Research, Marketing Strategy, Brand Development, Personal Branding, Basic Accounting, Account Management, Restaurant Management, Health Insurance, Analytical Abilities, Humility, Communications Strategy, Community Development, Advertising, DJ, Live Sound, Media & Entertainment, Entertainment Management, Political Science, Coaching, Sales Management, Program Management
Education
Hiram College 2002 — 2007
BA, Communications
Hiram College 2002 — 2007
B.A, Communications
Kent State University August 2013 - Present
Faith Islamic Academy September 2012 - August 2014
InfoCision Management Corporation January 2011 - March 2012
InfoCision Management Corporation January 2011 - May 2011
AMIDEAST October 2008 - April 2009
Kent State University February 2007 - October 2007
Sumner on Ridgewood February 2006 - February 2007
Altercare of Wadsworth June 2004 - February 2005
Skills
English, Microsoft Office, PowerPoint, Customer Service, Excel, Research, Teaching, Writing, Social Media, Word, Microsoft Word, Marketing, Microsoft Excel, Recruiting, Fundraising, Human Resources, Management, Public Speaking, Event Planning, Highly self-motivated, Time Management, Training, Social Networking, Public Relations, Higher Education, Coaching, Leadership Development, Data Analysis
Education
Kent State University 2014 — 2018
Doctor of Philosophy (Ph.D.), Educational Psychology
University of Massachusetts Boston 2009 — 2011
Master of Arts (M.A.), Applied Linguistics
Kent State University 2006 — 2008
Bachelor of Arts (B.A.), Psychology
Kent State University 2006 — 2008
Certificate, TEFL
The University of Akron 2005 — 2006
Bachelor of Arts (B.A.), Psychology
Wadsworth High School 2000 — 2004
High School Diploma
Diebold July 2013 - Present
Schroedel, Scullin & Bestic, LLC October 2012 - April 2013
AVI Foodsystems September 2011 - May 2012
AT&T Mobility May 2003 - September 2011
InfoCision Management Corporation May 2002 - May 2003
Rent-A-Center November 2000 - May 2002
Alltel Wireless June 1996 - November 2000
Skills
Consistency, Technically Competent, Professional Experience, Perseverance, Accounting, Bookkeeping, Payroll, Microsoft Excel, QuickBooks, Financial Reporting, Financial Analysis, Auditing, Budgets, Accounts Receivable, Accounts Payable, Peachtree
Education
Youngstown State University 2008 — 2010
Bachelor, Accounting
John Carroll University 1994 — 1998
Bachelor, Business
Matco Tools March 2015 - Present
InfoCision Management Corporation August 2014 - March 2015
InfoCision Management Corporation March 2014 - August 2014
Universal Electronics, Inc. September 2012 - March 2014
Smart Circle International July 2012 - September 2012
2020 Companies March 2012 - July 2012
Walmart June 2011 - March 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Windows, Outlook, Customer Service
Education
Cuyahoga Community College 2011 — 2014
Business Administration and Management, General
The University of Akron
Business Administration and Management, General
Apple Growth Partners February 2015 - Present
InfoCision Management Corporation October 2014 - January 2015
Hibbett Sports May 2014 - October 2014
Harte-Hanks, Inc. April 2012 - October 2012
Suarez Corporation Industries January 2007 - May 2010
Skills
Sales, Technical Support, Social Media Marketing, Management, Advertising, Marketing Strategy, Leadership, Marketing, Microsoft Office, Customer Service, Time Management, Training, Retail, Team Building, Merchandising, Customer Retention, Customer Satisfaction
Education
Johnson County Community College 2011 — 2014
Associate of Arts and Sciences (AAS), Business Administration and Management, General, 3.00
Kent State University 2008 — 2011
Accounting
Kent State University 2005 — 2006
Fashion/Apparel Design
Rootstown
Welty Building Company Ltd September 2012 - Present
Your PC 411 February 2012 - Present
Corporate Technologies Group June 2011 - December 2012
WCI Software October 2006 - May 2012
radioshack October 2010 - February 2012
Pamida July 2007 - July 2010
InfoCision Management Corporation July 2008 - April 2010
geek monkeys January 2009 - January 2010
Skills
Troubleshooting, Software Installation, Microsoft Office, Web Design, Computer Maintenance, Help Desk Support, Project Management, Hardware, IT Management, Training, Windows 7, Computer Building, Active Directory, Windows XP, Personal Drive, Computer Hardware..., Network Troubleshooting, AppNeta Software, Advertising Sales, PacketTrap Software, Spiceworks, WordPress, Customer Service, Computer Repair
Education
Kent State University 2010 — 2016
In process of bachelor's degree, Computer Technology
CompTIA 2012 — 2012
CompTIA A+ Certification, Computer Technology/Computer Systems Technology, A
AppNeta 2011 — 2012
Certified Technology Partner and Certified Monitoring Partner of AppNeta, System, Networking, and LAN/WAN Management/Manager, A
Newton Falls High School 2005 — 2008
High School Diploma, High School Diploma, A
The Burley Law Office 2010 - Present
Orville E. Stifel January 2008 - June 2008
Dr Burley & Associates August 1999 - August 2007
Dr Burley & Associates July 1999 - July 2007
InfoCision Management Corporation March 1997 - June 1998
Frontz Drilling, Inc. March 1995 - March 1997
Skills
Family Law, Land Use, Legal Writing, Legal Research, Litigation, Civil Litigation, Criminal Law, Courts, Trials, Bankruptcy, Legal Issues, Legal Assistance, Domestic Relations, Civil Rights, Insurance, Mediation, Personal Injury
Education
Cleveland State University - Cleveland-Marshall College of Law 2007 — 2010
JD, Law
Cleveland State University 2005 — 2006
B.A, Psychology
Lorain County Community College 2005 — 2005
Associate of Arts, Emphasis in Psychology
Frontier Communications May 2010 - Present
InfoCision Management Corporation August 2009 - February 2010
Amazon March 2005 - March 2009
GC Services August 2002 - March 2005
Comcast Cable December 1999 - January 2002
Skills
Call Centers, Management, Telecommunications, Customer Service, Customer Retention, Customer Satisfaction, Microsoft Office, Wireless, Mobile Devices, DSL, Troubleshooting, Ethernet, Networking, Vendor Management, Telephony, Unified Communications, Managed Services, Solution Selling, Broadband, T1, VoIP, Project Management, MPLS, Microsoft Dynamics
Education
Howard Community College 1995 — 1996
Associate's degree, Computer Science
Wireless Zone - Verizon wireless Retailer May 2015 - Present
Assurant Health September 2014 - March 2015
_______________ July 2014 - March 2015
Bankers Life and Casualty Company April 2014 - July 2014
Cinemark USA August 2007 - October 2013
InfoCision Management Corporation June 2006 - July 2007
Borders September 2003 - June 2006
Skills
sales, Customer Satisfaction, Communication, Training, Maintenance Management, Preventive Maintenance, Data Entry, Data Analysis, Sales, Customer Service, Employee Training, Management, Fundraising, PowerPoint, Leadership, Microsoft Office, Social Media, Strategic Planning, Marketing, Inventory Management, Research, Microsoft Word, Microsoft Excel, Team Building, Social Networking
Education
Fairmont State University 2011 — 2016
Sam Rayburn High School
High School Diploma
Health Choice One October 2013 - Present
DC Sound Productions April 2014 - Present
In The Wake December 2013 - Present
Hall of Fame City Solutions August 2012 - June 2015
InfoCision Management Corporation 2010 - 2013
Allstate 2006 - 2009
Skills
Health Insurance, Sales, Music Production, Electric Guitar, Audio Engineering, Customer Service, Advertising Research, Customer Insight, Marketing Research, Market Research, Analytics, Management, Competitive Intelligence, Market Analysis, Competitive Analysis, Quantitative Research, Consumer Behaviour, Segmentation, Acoustic Guitar, Life Insurance, Property & Casualty...
Education
Advantage Education Group
Health and Life Insurance, Certified
Hondros College
Property and Casualty Insurance, Expired
Kent State University
N/A - 3 semesters attended, Business Administration and Management, General
Green High School 2002 — 2006
Honors Diploma, General Studies
Proximity Marketing May 2014 - Present
Global Publications, LLC December 2011 - Present
Fathom: A Digital Marketing & Analytics Agency June 2012 - April 2013
InfoCision Management Corporation December 2010 - June 2012
Self Employed Internet Marketing November 2009 - December 2011
NSA Technologies, LLC February 2008 - November 2009
Verizon Wireless June 2007 - February 2008
Skills
Social Media Marketing, Sales, Social Media, Marketing, Advertising, Email Marketing, Online Advertising, Marketing Strategy, SEO, Social Networking, Online Marketing, Digital Marketing, PPC, Lead Generation, Management, SEM, Google Analytics
Education
Grace College and Seminary 2003 — 2007
Bachelor of Science (B.S.), Religion/Religious Studies
Grace College & Seminary 2002 — 2007
Bachelor of Science, Religious Studies, Youth Ministry
The Raymond John Wean Foundation October 2014 - Present
Huntington National Bank August 2013 - October 2014
Huntington National Bank December 2012 - August 2013
Huntington National Bank May 2012 - December 2012
Huntington National Bank May 2010 - May 2012
Youngstown State University August 2008 - December 2009
Hilton International May 2009 - July 2009
Wells Fargo Financial July 2006 - July 2008
InfoCision Management Corporation July 2004 - July 2006
Skills
Ohio Life and Health..., Series 6, Consumer Lending, Relationship Management, Notary Public, Retail Banking, Employee Training, Leadership Development, Sales, Team Building, Banking
Education
Youngstown State University 2008 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General
Imperial College London
Exchange student, Global Business Environment and Operations
Youngstown State University 2003 — 2006
Bachelor of Science in Business Administration, Finance, General
Miami-Jacobs Career College January 2014 - Present
ContactUS Communications October 2013 - Present
Sear's home improvements April 2009 - June 2011
InfoCision Management Corporation June 2010 - February 2011
Skills
Telemarketing, Computer Literate, Life, Customer Service, Microsoft Excel, Microsoft Office, Public Speaking, PowerPoint, Budgets, Teaching, Resume Writing, Higher Education, Data Entry, Office Management, Outlook
Education
Franklin University 2014 — 2016
Bachelor's Degree, Business Administration and Management, General, Sophomore
Miami-Jacobs career college 2011 — 2011
Harding Business College 1989 — 1990
Nurse Assistant Certificate, nursing
SIRVA Worldwide November 2013 - Present
Precision Dialogue Marketing May 2011 - November 2012
InfoCision Management Corporation February 2005 - May 2011
Alltel July 2001 - March 2004
Computer Solutions June 2000 - 2001
Southwestern Company March 1996 - August 1999
Skills
User Experience, Information Architecture, Usability Testing, User Interface Design, User Research, User Experience Design, Interaction Design, Web Applications, User Interface, Experience Design, Information Design, User-centered Design, Usability, Axure, Heuristic Evaluation, Persona, Google Analytics, Web Strategy, Wireframes, Wire Framing, Contextual Inquiry, User Scenarios, Usability Engineering, Human Computer..., Mobile Design, Web Analytics, Mobile Applications, Paper Prototyping, Affinity Diagramming, Mobile Interaction..., Rapid Prototyping, Card Sorting, Service Design, OVOC, Axure RP
Education
Kent State University 2007 — 2014
Masters, User Experience Design
Harding University 1996 — 2001
BS, Computer Science
Mathews Hyundai September 2014 - Present
PPG Industries November 2013 - August 2014
Marion Harding High School September 2002 - May 2014
InfoCision Management Corporation July 2013 - November 2013
IQOR August 2011 - July 2013
Columbus State Community College September 1998 - September 2011
Pennsylvania Life Insurance Company July 2006 - June 2007
The Ohio State University January 1988 - June 2006
Verizon January 1974 - July 2002
Marion Catholic High School July 1985 - June 1991
Skills
Multiple business and..., Microsoft Office, Interpersonal Skill, Educational Technology, Higher Education, Highly detail oriented, Educational Leadership, Adult Education, Special Education, Marketing Communications, Computer Network..., Business Strategy, Business Analysis, New Business Development, Budgets, Business Planning, Business Process, Small Business, Logistics, Logistics Management, Warehousing, Data Warehousing, Warehouse Management, Warehouse Automation, Supply Chain Management, Supply Chain, Supply Management, Ownership, Owner-managed businesses, Sports Management, Sports Marketing, Sports Injuries, Sports Coaching, Professional Sports, Executive Coaching, Business Coaching, Marketing, Customer Service, Leadership, Public Speaking, Coaching, Strategic Planning, Sales
Education
The Ohio State University 2010 — 2011
Masters of Education, Instructional Business / Technology
Franklin University 1998 — 2001
Masters Business Administration, Business Administration and Management
Mount Vernon Nazarene University 1996 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, 2.94
Marion Technical College 1990 — 1996
Associates Applied Business Business Management, Business Management
Hondros College 2005 — 2005
Certificate, Insurance / Life, Health, & Annuities
Kroger November 2004 - Present
Details Inc. March 2003 - August 2004
InfoCision Management Corporation September 2000 - November 2002
Skills
Store Management, Inventory Management, Cashiering, Visual Merchandising, Shrinkage, Time Management, POS, Store Operations, Microsoft Office, Microsoft Word, Retail Sales, Data Entry, Microsoft Excel, PowerPoint, Leadership, Big Box, Telephone Skills, Sales, Outlook, CPFR
Education
Huntington Junior College 2000 — 2002
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
Lapeer Senior High School 1972 — 1976
Ohio Virtual Academy June 2010 - Present
Ohio eSchool Coalition August 2008 - Present
InfoCision Management Corporation 2009 - June 2010
K12 2002 - 2004
Quest Diagnostics 2000 - 2004
Toybox Trailblazer Schoolage Program 1990 - 2000
Jones Road Nursing Home 1985 - 1990
Skills
Public Speaking, E-Learning, Leadership, Instructional Design, Policy, Social Media, Teaching, Curriculum Design, Curriculum Development, Staff Development, Educational Technology, Instructional Technology, Community Development, Blended Learning, Research, Microsoft Office, Distance Learning, Technology Integration, Congressional testimony, Lean Six Sigma, Teacher Training, Budgets, Customer Service, Event Planning, Adult Education, Higher Education, Educational Leadership, Congressional Affairs, Media Relations, Business Networking
Education
Cuyahoga Community College
Associate's degree
Ohio Virtual Academy
Coventya Inc. November 2010 - Present
Liggett Stashower 2005 - October 2010
Liggett Stashower 2004 - 2005
InfoCision Management Corporation 2002 - 2004
Skills
Research, Purchasing, User Education, Supervisory Skills, Problem Solving, Microsoft Office, Microsoft Excel, Customer Service, Process Improvement, Access, Analysis, Troubleshooting, Networking, Strategic Planning, Team Leadership, Training, Management, Business Analysis, System Administration, Leadership, Project Management, Technical Support, Information Technology
Education
Cleveland State University 2009 — 2010
MBA
Kent State University 1997 — 2002
Computer Information Systems, Information Technology
American Environmental Group Ltd. September 2014 - Present
American Environmental Group, Ltd. June 2012 - September 2014
Felber PR & Marketing September 2011 - May 2012
Member of Carroll Crazies September 2011 - May 2012
Study - Athletic Department September 2008 - May 2012
InfoCision Management Corporation June 2011 - August 2011
Germ Blitz January 2011 - May 2011
Skills
Non-profits, Event Planning, Nonprofits, Time Management, Marketing, Leadership, Microsoft Office, Strategic Planning, Fundraising, Marketing Communications, Team Leadership, Customer Service, Press Releases, Facebook, Public Relations, Management, Recruiting, Training, Business Development, Public Speaking, Social Media, Microsoft Excel, Marketing Strategy
Education
John Carroll University 2008 — 2012
Business, Management
John Carroll University, University 2008 — 2012
Bachelor of Science, Business Administration - Management
Hoover High School
PNC Financial Services Group 2009 - Present
National City Corporation July 2004 - May 2010
National City Bank 2004 - 2009
InfoCision Management Corporation 2001 - 2004
Intellinet 1999 - 2001
Skills
Security, Unix, Penetration Testing, Networking, Web Services, Information Technology, Network Administration, Management, Application Security, Information Security, Analysis
Education
DePaul University
Kent State University
The Catholic University of America, Columbus School of Law
Reading Is Fundamental February 2014 - Present
Development Resources, inc. November 2011 - February 2014
OMP January 2010 - November 2011
DRi May 2009 - January 2010
InfoCision Management Corporation April 2009 - September 2009
American Red Cross National Headquarters 2000 - November 2008
National Rifle Association March 1998 - August 2000
Stephen Winchell and Associates 1994 - 1998
Citizens For A Sound Economy 1989 - 1993
Skills
Fundraising, Non-profits, Direct Marketing, Board Development, Stewardship, Grant Writing, Annual Giving, Direct Mail, Prospect Research, Strategic Planning, Public Speaking, Event Planning, Nonprofits, Leadership, Strategy, Volunteer Management, Event Management, Database Marketing, Social Media Marketing, Marketing Communications, Budgets, Integrated Marketing, Marketing Strategy, Program Management, Editing, Proposal Writing, Management, Online Marketing, Data Analysis, Strategic Communications, Public Relations, Research, Grants
Education
Hollins University 1985 — 1989
Bachlor of Science, Political Science
Newell Rubbermaid September 2014 - Present
Educational Testing Service (ETS) May 2012 - September 2014
Johnson & Johnson 2010 - 2012
Johnson & Johnson 2008 - 2010
Frito Lay 2007 - 2007
Cintas June 2005 - August 2006
InfoCision Management Corporation October 2000 - May 2005
Education
Weatherhead School of Management at Case Western Reserve University 2006 — 2008
MBA
ESADE Business School 2007 — 2007
MBA
Georgetown University - The McDonough School of Business 1996 — 2000
BSBA
America's Best Contacts & Eyeglasses October 2012 - Present
OfficeMax February 2011 - October 2012
InfoCision Management Corporation November 2009 - October 2010
U.S. Census Bureau March 2010 - April 2010
U.S. Census Bureau March 2009 - April 2009
Wal-Mart August 2008 - October 2008
Plain Dealer October 1998 - December 2006
Applied Industrial Technologies July 1996 - September 1998
Bearings Incorporated July 1995 - July 1996
Blockbuster Video July 1994 - July 1995
Skills
Customer Service, Market Research, Advertising, Customer Relations, Word, Retail, PowerPoint, Email Marketing, Social Media, Public Relations, Writing, Customer Satisfaction, Event Planning, Marketing Strategy, Microsoft Word, Recruiting, Microsoft Office, Sales, Team Building, Nonprofits, Public Speaking, Negotiation, Strategic Planning, Management
Education
Cuyahoga Community College 1985 — 1987
Associate of Arts, Mass Communication/Media Studies
Shaw High 1981 — 1985
High School Diploma
Calvert High School July 2012 - Present
Lifetouch August 2009 - Present
The Reserves Network 2007 - 2008
InfoCision Management Corporation 2005 - 2007
Education
Heidelberg University 2009 — 2012
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services
Heidelberg University 2001 — 2005
Bachelor of Science (B.S.), Psychology & Business
ALLIEDFLEX TECHNOLOGIES, Inc. March 2015 - Present
The John and Mable Ringling Museum of Art/Florida State University August 2012 - November 2014
University of South Florida Sarasota-Manatee June 2009 - August 2012
Brooke Chase Associates, Inc. November 2008 - May 2009
InfoCision Management Corporation May 2006 - September 2008
Self Employed 2004 - 2006
Akron Aeros Baseball Club May 2004 - August 2004
Ohio Northern University 2002 - 2003
Skills
Public Speaking, Writing, Social Media, Public Relations, Creative Direction, Media Planning, Production Managment, Editing, Online Advertising, Fundraising, Leadership, Marketing, Social Networking, Nonprofits, New Business Development, Social Media Marketing, Recruiting, Event Management, Email Marketing, Event Planning, Training, Program Management, Graphic Design, Marketing Strategy, Web Design, Management, Marketing Communications, Publishing, Facebook, Newsletters, Media Relations, Copywriting, Blogging, Direct Mail, Online Marketing, Strategic Communications
Education
Grace College & Seminary 2004 — 2006
Masters, Interpersonal Relations
Ohio Northern University 2001 — 2004
Bachelor of Arts, Professional and Organizational Communications
Norton High School 1998 — 2001
Dei-Opta, LLC August 2007 - Present
InfoCision Management Corporation February 2007 - August 2007
Innis Maggiore Group October 2006 - January 2007
SunTrust Bank August 2005 - October 2006
Biomet 2003 - 2004
Education
Grace College 2002 — 2005
Grace College & Seminary 2002 — 2005
BS, Marketing and Communications
Seifert Companies March 2012 - March 2015
Sterling Jewelers June 2011 - March 2012
3E Company August 2007 - June 2011
SetFocus 2008 - 2009
InfoCision Management Corporation June 2007 - August 2007
HSE Systems June 2005 - May 2007
Skills
ASP.NET, VB.NET, C#, Microsoft SQL Server, .NET, Visual Basic, Oracle, T-SQL, Visual Studio, Business Analysis, SQL, Software Development, ADO.NET, Web Applications, PL/SQL, JavaScript, SharePoint, XML, ASP, SDLC, Windows, Web Services, Enterprise Software, WPF, Programming, Database Design, SSIS, Design Patterns, IIS, Databases, Architecture, Crystal Reports, WCF, Stored Procedures
Education
SetFocus, LLC 2008 — 2009
The Master’s Program: .NET Training Track
Kent State University 1998 — 2007
B.S., Computer Technology
InfoCision Management Corporation February 2006 - June 2009
Education
Geneva College 1999 — 2003
Compo Design Co. 2013 - Present
Real Art 2013 - 2014
Polymathic LLC 2012 - 2012
InfoCision Management Corporation 2008 - 2010
Maddox Marketing Group, Inc. 2008 - 2008
Kent State Student Media 2006 - 2007
Skills
Project Management, Account Management, Brand Development, Digital Media, Content Strategy, User Experience Design, Marketing Strategy, Marketing Communications, B2B, Team Leadership, Sales, Sales Management, Employee Training, Social Media Marketing, Lead Generation, Advertising
Education
Kent State University
B.S., Advertising and Marketing
Woodridge High
Duke University July 2007 - Present
InfoCision Management Corporation October 2005 - June 2007
DDI February 1998 - November 2003
Skills
Employee Relations, Administration, Employee Engagement, Interviewing, Recruitment/Retention, Job Analysis, Training Delivery, Employee Benefits, Organizational..., Recruiting, System Administration, Leadership Development, Interviews, Personnel Management, Human Resources, Talent Management, Training, Employment Law, Management, Public Speaking
Education
Duke University 2013 — 2016
Master of Arts (M.A.), Liberal Arts and Sciences/Liberal Studies
Robert Morris University 2002 — 2004
BS, Human Resources Management
NHHS and IUP
InfoCision Management Corporation September 2011 - Present
Three30 Group March 2010 - May 2011
Kent State University January 2007 - January 2010
OMNOVA Solutions Inc. May 2008 - August 2008
Skills
ASP.NET, Troubleshooting, Servers, Help Desk Support, Printers, Microsoft SQL Server, .NET, SQL, VB.NET, C#, JavaScript, Visual Studio, XML, Microsoft Excel, Databases
Education
Kent State University 2005 — 2011
B.S., Computer Science
InfoCision Management Corporation February 2014 - Present
1800flowers.com (aka Harry London Chocolates) September 2012 - January 2014
Partridge and Pear Restaurant October 2012 - December 2012
Bob Evans/Mimis Cafe December 2009 - October 2012
FirstEnergy Corp. December 2003 - April 2009
Orange County Clerks 2001 - 2003
Walt Disney World February 2000 - January 2002
Lone Star Steakhouse 1995 - 2000
Skills
Training, Microsoft Office, Customer Service, Microsoft Excel, SAP, Management, Leadership Development, Leadership, Access, Event Planning, Recruiting, Budgets, Employee Training
Education
Kent State University 1998 — 2000
Magenic March 2013 - Present
Bennett Adelson November 2008 - March 2013
InfoCision Management Corporation February 2001 - November 2008
Key Bank February 2000 - February 2001
McDonald Investments August 1999 - February 2000
The Kissinger Company June 1998 - August 1999
Skills
.NET, TFS, Microsoft SQL Server, WCF, Web Services, Unit Testing, Visual Basic, Visual Studio, XML, HTML, Software Development, C#, ASP.NET, ASP, ASP.NET MVC, SQL, AJAX, JavaScript, SharePoint, Stored Procedures, T-SQL, jQuery
Education
Colorado State University 1996 — 1998
Mechanical Engineering
Dimension Data January 2008 - June 2015
Dimension Data January 2007 - January 2008
Premier Systems Integrators / Dimension Data January 1999 - January 2001
Sarcom September 1996 - January 1999
CSC June 1995 - September 1996
Frontier Engineering September 1994 - June 1995
InfoCision Management Corporation June 1994 - September 1994
USAF June 1990 - May 1994
Skills
Microsoft Exchange, Enterprise Software, System Administration, VMware, Windows Server, Cisco Technologies, Microsoft SQL Server, Active Directory, SQL, Unix, Security, IIS, Server Architecture, TCP/IP, Microsoft Technologies, HP, SCCM, Databases, Integration, Technical Support, Microsoft Certified..., Hyper-V, Infrastructure, Virtualization, Data Center, Hardware
Education
Sinclair Community College 1995 — 1996
Computer Science
Community College of the US Air Force 1990 — 1992
Medical Laboratory Technology
Canton South H.S.
Amedysis Home Health February 2011 - Present
Broaddus Hospital August 2008 - October 2011
InfoCision Management Corporation June 2005 - September 2008
Covered Bridge Rehab July 1999 - September 2004
Keystone Rehabilitaion Systems April 1995 - June 1999
Skills
Customer Service, Management, Leadership, Account Management, Team Building, Training, Payroll, Procurement
Education
Fairmont State University 2014 — 2018
Business Administration
Central Hower High School 1976 — 1979
PeopleFluent May 2014 - Present
Sterling Infosystems, Inc. January 2010 - April 2014
InfoCision Management Corporation January 2005 - January 2010
Skills
Employee Training, Coaching, Professional Mentoring, Leadership, CRM, Account Management, Salesforce.com, Management, Lead Generation, Customer Retention, Selling, Sales Presentations, Strategic Partnerships, Direct Sales, Sales, Solution Selling, SaaS, B2B, Cold Calling, Customer Service, Employee Learning &..., Leadership Development, Training, Staff Development
Education
Kent State University 1999 — 2003
BBA, Marketing, Dean's list
Hyland, creator of OnBase December 2014 - Present
D+H U.S. Operation October 2010 - November 2014
AmTrust North America May 2007 - October 2010
InfoCision Management Corporation November 2004 - May 2007
Skills
Microsoft SQL Server, ASP.NET, VB.NET, Visual Basic, C#, Databases, XML, Web Services, SSRS, Software Development, SQL Server, Beyond Compare, SQL, WCF Services, AJAX, JavaScript, CSLA, Entity Framework, jQuery
Education
DeVry University 2012 — 2013
Bachelor's degree, Computer Information Systems
The University of Akron 2002 — 2004
Associate's degree, Computer Information Systems
US Government July 2015 - Present
School of the Art Institute of Chicago July 2004 - June 2015
DePaul University 1997 - 2004
University of Illinois at Chicago 1996 - 1997
Health Professionals International 1994 - 1996
InfoCision Management Corporation August 1992 - 1993
Skills
Higher Education, International Education, Intercultural..., Academic Advising, Student Affairs, Study Abroad Programs, Recruiting, Admissions, Program Development, Student Development, International Relations, Nonprofits, Public Speaking
Education
DePaul University
MA, Multicultural Communication
Miami University 1988 — 1992
BA, International Studies
Miami University 1988 — 1992
BA, French
Universite Paul Valery 1991 — 1991
French Language, History & Politics
Downers Grove North
Dealer Tire June 2009 - Present
TobiasGroup June 2007 - May 2009
InfoCision Management Corporation 2005 - 2007
AmeriMark Direct 2004 - 2005
Alltel Information Services March 1994 - November 2004
US Army 1984 - 1994
Skills
ETL, Data Warehousing, Business Intelligence, SSIS, Data Modeling, SQL, T-SQL, Business Analysis, SDLC, Business Objects, SSRS, Databases, Database Design, Oracle, Visio, Microsoft SQL Server, Software Development, Access, SAP Data Services, Essbase, Ultipro, Oracle Fusion Middleware
Education
Cuyahoga Community College
Associates, Micro-Computer Technologies
Hiram College
Bachelors, Computer Project Management
InfoCision Management Corporation May 2013 - Present
Orkin Pest Control December 2011 - May 2013
Lowe's Home Improvement April 2008 - December 2011
Chicken Louie's May 2005 - March 2008
Skills
Account Management, Inventory Management, Leadership, Training, Sales Management, Team Building, Microsoft Office, Public Speaking, Sales, Customer Service
Education
Indiana Wesleyan University 2007 — 2009
Bachelors, Management
Service Wire Company August 2014 - Present
Lowe's Home Improvement September 2012 - August 2014
InfoCision Management Corporation September 2000 - June 2012
Fairmont State University January 2009 - May 2010
Skills
Recruiting, Training, Human Resources, Employee Relations, FMLA, Workers Compensation, Employee Benefits, Interviews, New Hire Orientations
Education
Marshall University 2001 — 2003
MBA, Business Administration
Fairmont State University 1996 — 2000
B.S., Finance and Management
MCDJFS September 2013 - Present
InfoCision Management Corporation March 2013 - August 2013
Acloche Staffing October 2007 - August 2009
Aflac Insurance May 2007 - December 2007
Nationwide Insurance December 2005 - January 2007
Skills
Financial Risk, Financial, Sales, Health Insurance, Insurance, Disability Insurance, Life Insurance, Insurance Law, Property & Casualty..., Microsoft Office..., Microsoft Office, Data Analysis, Analytics, Risk Management, Research, Customer Service, Microsoft Excel, 10 Key, Corporate Law, Social Media, Demographic Analysis
Education
The Ohio State University 2001 — 2005
Bachelor of Science, Risk Management & Insurance, 3.15
Delta College 1998 — 2000
Associate of Science (AS), Business Adminsitration
Time Warner Cable July 2013 - Present
InfoCision Management Corporation April 2009 - July 2013
InfoCision Management Corporation September 2006 - April 2009
Teleperformance, USA January 2003 - September 2006
Skills
Call Centers, Microsoft Office, Marketing Strategy, Sales Management, Marketing, Marketing Communications, Direct Marketing, Account Management, Sales, Lead Generation, Team Building, Customer Service, Team Leadership, Training, Team Management, Operations Management, Process Improvement, Sales Process, Management, Cross-functional Team...
Education
Columbus State
cooper brothers trucking April 2014 - Present
cooper brothers trucking April 2014 - Present
S & V Industries June 2012 - March 2013
Newark October 2011 - May 2012
InfoCision Management Corporation August 2010 - September 2011
YRC December 1985 - March 2010
YRC Worldwide/Roadway Express January 1985 - March 2010
Skills
Pricing, Budgets, Customer Satisfaction, Access, Management, Analysis, Financial Analysis, Data Analysis, Negotiation, Competitive Analysis, Operations Management, Sales Management, Program Management, Customer Service, Contract Management, Training, Marketing
Education
Colorado State University-Pueblo 1975 — 1981
Bachelor of Science, Elementary Ed
University of Southern ColoradoUniversity of Akron 1975 — 1981
BS degree, Elementary Ed
Funko August 2015 - Present
Seattle Cancer Care Alliance October 2014 - Present
F5 Networks April 2014 - September 2014
Cleveland Clinic November 2012 - March 2014
Harley Davidson Dealer Systems September 2012 - November 2012
InfoCision Management Corporation October 2011 - August 2012
JB Dollar Stretcher Magazine June 2004 - September 2011
Skills
Photoshop, InDesign, Microsoft Office, PowerPoint, Direct Mail, Advertising, Word, Customer Service, HTML, Excel, CSS, Direct Marketing, Windows 7, XP, Desktop Support, Online Marketing, Windows, Active Directory, Writing, Web Development, Outlook, JavaScript, Troubleshooting, User Interface Design, SharePoint, Operating Systems, Dreamweaver, Windows Server 2003, Web Design, Account Management, Social Media, SQL, Windows Server, Problem Solving, Graphic Design, Adobe Creative Suite, Microsoft Word, Microsoft Excel, WordPress, Illustrator, Technical Support, Help Desk Support, Hardware, System Administration, Computer Hardware, Call Centers, Networking
Education
ITT Technical Institute-Strongsville 2001 — 2003
Associates in Applied Sciences, 3d modeling, 2d design, basic computer knowledge
InfoCision Management Corporation January 2012 - Present
City of Cleveland October 2002 - June 2011
Education
ITT Technical Institute-Youngstown
Associate's degree, Accounting and Business/Management
Comfort Keepers August 2008 - Present
TVC February 2008 - August 2008
InfoCision Management Corporation February 2004 - October 2007
Education
ECPI College of Technology 2003 — 2004
Medical Office Management/Administration
InfoCision Management Corporation
Skills
Microsoft Excel, Team Building, Microsoft Word, Microsoft Office, Nonprofits, Fundraising, Social Media, Public Speaking, Customer Service, Direct Mail, Sales, Account Management, Advertising, Team Leadership, Social Media Marketing, Outlook, Project Management
Education
Johannes Gutenberg University Mainz
AmTrust Financial Services, Inc. (AFSI) October 2011 - Present
Self Employed January 2011 - Present
Ron's TV Service 1994 - 2013
Fairmount Minerals June 2010 - October 2011
Litigation Management Inc June 2009 - May 2010
InfoCision Management Corporation October 2008 - May 2009
Litigation Management Inc. March 2006 - August 2008
The David Group April 2005 - January 2006
Skills
Call Manager 5 and 7..., SharePoint..., Windows 2003/2008 R2..., Exchange 2003/2010, Blackberry Enterprise..., Left-hand/HP and open..., Active Directory and..., System Center:..., VMWare,ESX/ESXI, Blackberry Enterprise..., Windows, 2008 R2, Microsoft Exchange, SharePoint, Windows Server, Active Directory, Help Desk Support, Windows 7, Technical Support, Cisco Technologies, Software Installation, Security, Operating Systems, System Deployment, Networking, SCCM, Servers, VMware
Education
DeVry University 2011 — 2013
Bachelors, Technical Management
Remington College 2002 — 2003
Associates, Computer Networking Technology
FacilitySource August 2013 - Present
PNC January 2013 - April 2013
InfoCision Management Corporation November 2010 - December 2012
Club Z! In-Home Tutoring Services 2010 - 2010
AMERICAN SELECT INSURANCE July 2003 - December 2008
MERCURY INSURANCE COMPANY OF ILLINOIS July 2001 - April 2003
ST. EMILY CATHOLIC SCHOOL August 2000 - June 2001
COLUMBUS PUBLIC SCHOOLS July 1998 - June 2000
Dynotec Inc. 1997 - 1998
Skills
Management, Auditing, Underwriting, Property & Casualty..., Training, Supervising, Teaching, Telemarketing, Customer Service, Marketing, Analytical Skills, Human Resources, Call Centers
Education
Denison University 1993 — 1997
Bachelor of Arts, English and Education
Marion-Franklin High School
Inflo Marketing February 2015 - Present
InfoCision Management Corporation January 2015 - April 2015
Sprint November 2014 - January 2015
Aramark May 2013 - August 2013
McDonald's Corporation April 2006 - June 2010
Skills
Maya, Low Poly Modeling, Texturing, Unreal Engine 3, Hard Surface Modeling, Zbrush, UV mapping, Game Development, Nuke, 3D Modeling, Photoshop, Computer Animation, Character Animation, 3D, Animation, Character Rigging, Video Games, Rigging, Lighting, Marketing Automation
Education
Full Sail University 2010 — 2013
Bachelor’s Degree, Game Art
Cleveland Metropolitan School District August 2015 - Present
FedEx Custom Critical October 2011 - August 2015
InfoCision Management Corporation October 2010 - October 2011
Skills
Auditing, Coaching, Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Risk Management, Social Media, Teamwork, Budgets, Leadership, Account Management
Education
Fordham University 2005 — 2009
B.S., Business of Administration
American Society for Clinical Pathology February 2011 - July 2013
Emerging Business Solutions March 2009 - June 2009
Law Office of Attorney Dennis Tackett August 2001 - July 2007
Law Office of Reimer, Lorber, & Arnovitz September 2004 - April 2005
InfoCision Management Corporation January 2000 - January 2001
Skills
Employee Relations, Policy, Compliance, Employment Law, Hiring, Talent Assessment, Benefits Administration, Interviewing, HR Policies, Outlook, Employee Engagement, Administration, Performance Management, Talent Acquisition
Education
The Chicago School of Professional Psychology 2009 — 2010
Master of Arts, Industrial Organizational Psychology
Cleveland State University - Cleveland-Marshall College of Law 2002 — 2006
Juris Doctorate, Law
Youngstown State University 1995 — 1999
Bachelor of Arts, Psychology
InfoCision Management Corporation February 2011 - Present
Skills
C, Windows, Microsoft Office, Computer Hardware, C++, Microsoft Excel, Java, HTML, SQL
Education
Devry University 2008 — 2011
Bachelor's degree, Business Information Systems
ETI Technical College 2006 — 2008
Associate's degree, Web Page, Digital/Multimedia and Information Resources Design
InfoCision Management Corporation June 2015 - Present
Western & Southern Financial Group January 2012 - Present
National Heritage Academies September 2007 - June 2011
Grand River Academy September 1999 - June 2007
Skills
Customer Service, Leadership, Coaching, Public Speaking
Education
Graceland University 2004 — 2006
Master’s Degree, Master of Education in Quality Schools, 4.0
Walsh University 1988 — 1992
Bachelor’s Degree, History and English, Minor Political Science
Acosta Sales & Marketing March 2012 - Present
Liberty Mutual Insurance September 2011 - February 2012
InfoCision Management Corporation May 2010 - September 2011
Skills
Claim, Insurance, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Data Analysis, Analysis, Risk Management, Financial Services, Teamwork, Marketing, Team Leadership, Call Center
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master of Business Administration (MBA), Management Information Systems, General
Devry University 2010 — 2012
B.A., Computer Forensics/Technical Management
Travel 2 Give, LLC October 2014 - Present
Pathways Church October 2012 - June 2013
Starbucks October 2011 - October 2012
The Chapel October 2008 - May 2011
SEND International February 2008 - July 2008
EJ Thomas Performing Arts Hall September 2003 - January 2008
InfoCision Management Corporation May 2007 - October 2007
Camp Carl June 2006 - August 2006
Skills
Teaching, Customer Service, Public Speaking, Volunteer Management, Microsoft Office, Non-profits, Social Media, Community Outreach, Leadership, Coaching, Fundraising, Event Planning, Youth Ministry, Nonprofits, Marketing, Leadership Development, Pastoral Care, Theology, Preaching, Program Development
Education
Trinity International University 2008 — 2014
Master's Degree, Christian Studies
Denver Seminary 2013 — 2013
Counseling - Clinical Mental Health
The University of Akron 2003 — 2007
Bachelors, Business Administration: E-Marketing and Advertising
Sandy Valley High School
InfoCision Management Corporation January 2007 - March 2014
Premier Medical Group December 2004 - June 2005
Miller's Recovery Services Plus July 1999 - January 2005
Orrville Chiropractic Center July 2002 - October 2004
Wayne Dalton Corp June 1994 - June 1999
Skills
Medical Records, Data Entry, Filing, Medical Coding, Office Management, Administrative..., Customer Service, Fax, Outlook, Call Center, Social Networking, Social Media, Event Planning, Process Scheduler, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Invoicing, Telephone Skills, Call Centers
Education
ETI Technical College 1999 — 2000
Executive Secretary for the Medical Office, Medical Office Management/Administration
Waynedale High School 1974 — 1978
InfoCision Management Corporation June 2014 - Present
Summa Health System April 2014 - June 2014
InfoCision Management Corporation January 2012 - April 2014
InfoCision Management Corporation January 2009 - January 2012
InfoCision Management Corporation July 2007 - January 2009
eTactics September 2006 - May 2007
Skills
T-SQL, SSRS, SSIS, Visual Studio, .NET, Stored Procedures, SQL, Microsoft Office, VB.NET, Database Design, IIS, Microsoft SQL Server, Databases, ASP.NET, WCF, Web Services, Team Leadership, ETL, C#, ASP, HTML, Visual Basic, Web Development, AJAX, DTS, TFS, Entity Framework, VSS, ADO.NET, Web Applications, ASP.NET AJAX, Software Development, Requirements Gathering, JavaScript, jQuery, ASP.NET MVC, ASP.NET Web API, HTML5, CSS, LINQ
Education
ITT Technical Institute-Strongsville 2002 — 2006
Associates, Software Applications and Programming
Health Park September 2013 - July 2014
InfoCision Management Corporation May 2011 - December 2013
Curves September 2003 - August 2010
Education
Fortis College-Centeville 2013 — 2014
Dental Assistant
Sinclair Community College 2002 — 2006
MediQuant Inc. February 2014 - Present
InfoCision Management Corporation June 2010 - February 2014
Education
ITT Technical Institute-Strongsville
Associate of Science (A.S.), Computer Software Engineering
InfoCision Management Corporation March 2014 - Present
Summit Funding Group, Inc. May 2013 - December 2013
Rough Side Up Roofing Supplies April 2007 - May 2013
UPS Supply Chain Solutions November 2006 - April 2007
UPS Supply Chain Solutions June 2006 - November 2006
Skills
New Business Development, Direct Sales, Marketing, Business Relationship..., Negotiation, Microsoft Excel, Customer Service, Purchasing, Microsoft Word, PowerPoint, Inventory Management, Solution Selling, Warehousing, Employee Training, CRM, Business Development, Forklift Operator, Supervising, Data Integrity, Sales Coaching, Program Management, SQL, Management, Sales, Leadership, Team Building, Account Management, Cold Calling, Coaching, Customer Satisfaction, Training, Operations Management, Time Management
Education
Defiance College 2003 — 2006
Bachelor of Arts (B.A.), Sports Management
Defiance College 2003 — 2006
Minor, Marketing
Heidelberg College 2001 — 2002
Self-employed 2009 - Present
Global Contact Services April 2009 - January 2010
InfoCision Management Corporation March 2003 - August 2004
Skills
International Sales, Typing, design
Education
Eastfield College 1977 — 1979
Psychology
H. Grady Spruce High School 1971 — 1973
InfoCision Management Corporation August 2008 - Present
InfoCision Management Corporation August 2006 - August 2008
Skills
Analytical Skills, Employee Training, Supervisory Skills, Supervisory Experience, Management, Program Management, Call Centers, Telemarketing, Customer Service, Sales, Training, Sales Management, Customer Retention, Customer Satisfaction, Customer Experience, Call Center Development, Cold Calling, Account Management, Time Management, Leadership, Lead Generation, Direct Sales, Coaching, CRM, Inbound Marketing, Sales Operations
Education
Kent State University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Marketing
Duquesne University 2002 — 2003
InfoCision Management Corporation February 2013 - Present
Precious Cargo Early Learning Center July 2012 - November 2012
Glenville State College June 2005 - September 2007
Skills
Phone Etiquette, Microsoft Office, Friendly Personality, Highly detail oriented, Determination to Succeed
Education
Glennille State College 2005 — 2009
Did not graduate, Pyschology
Gilmer County High School 2002 — 2005
Diploma
University of Cincinnati June 2014 - Present
Virginia Tech November 2011 - June 2014
Drake University September 2008 - September 2011
InfoCision Management Corporation February 2005 - August 2008
Skills
Budgets, Sales, Program Management, Project Management, Management, Staff Development, Call Centers, Sales Management, Access, PowerPoint, Microsoft Excel, Microsoft Office, Loans, Customer Service, Microsoft Word, Outlook, Public Speaking, Event Planning, Leadership, Social Media, Team Leadership, Training, Team Building, Coaching
Education
Drake University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Thiel College
Bachelor of Arts (B.A.), Business Administration, Management and Operations
InfoCision Management Corporation February 2007 - January 2008
KFC (B) Sdn Bhd March 2006 - November 2006
Education
Argosy University-Phoenix Online Division 2013 — 2015
Master of Arts (M.A.), Forensic Psychology, 4.0 GPA
Kaplan University 2009 — 2013
Bachelor of Science (B.S.), Applied Behavior Analysis
Galion City Schools July 2013 - Present
CenturyLink August 2010 - June 2012
InfoCision Management Corporation April 2010 - July 2010
Education
Ohio State University-Mansfield Campus 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Crown College 1994 — 1995
Bachelor of Arts (B.A.), Youth Ministry
NineSigma November 2014 - Present
InfoCision Management Corporation January 2010 - November 2014
InfoCision Management Corporation December 2007 - January 2010
KeyBank 2005 - 2007
EXPRESS 1999 - 2004
Skills
Direct Marketing, Event Planning, Project Management, Marketing, Fundraising, Sales, Account Management, Social Media Marketing, Marketing Communications, Advertising
Education
Cornerstone University 1998 — 2002
Bachelor's degree, Business Administration and Marketing
My Personal Trainer, Inc April 2014 - Present
InfoCision Management Corporation August 1996 - May 2013
Education
Howard University 1990 — 1994
Bachelor of Arts (BA), Administrative Justice/Business Administration
Canton South High School
Autozoners LLC 2013 - 2013
InfoCision Management Corporation May 2011 - April 2012
Education
Everest University-Pompano Beach 2012 — 2014
Master of Science (M.S.), Criminal Justice
The University of Charleston 2006 — 2010
Bachelor of Arts (B.A.), Political Science
Mimi's Italian Grill and deli 2014 - 2014
InfoCision Management Corporation June 2012 - June 2013
McDonald's Corporation 2008 - 2010
Skills
Telecommunications, costumer service, Waitressing, Nonprofit Consulting, Computer skills
Education
Hiram College 2010 — 2010
Certificate in Environmental Science "Igniting Streams Of learning"
Crestwood High School 2006 — 2010
High School/Secondary Diplomas and Certificates