Experience
FVI RECOVERY   August 2014 - Present
Midas  July 2014 - Present
Midas International   January 2012 - May 2014
Clean Freaks Property Maintenance   May 2008 - September 2012
Tire Kingdom  August 2000 - March 2007
Firkins Automotive Group  June 1997 - March 2000
Conley Buick   August 1989 - March 1997

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets

Education
GM TECH   1996 — 1996
Ceriticate, Automotive Engineering Technology/Technician

State College of Florida-Manatee-Sarasota   1990 — 1992
Associate's degree, Automobile/Automotive Mechanics Technology/Technician

Experience
Hinshaw & Culbertson LLP  March 2008 - Present
Deutsche Bank  October 2006 - April 2007
CHAC Voucher Program   February 2005 - March 2006
Morningstar  September 2003 - March 2004
Remit Stream Solutions   March 2001 - June 2002
Midas International   October 1987 - June 1999

Skills
Invoicing, Accounts Receivable, Accounts Payable, Payroll, Outlook, General Ledger, Tax, Aderant, Lotus Notes, Financial Analysis, Microsoft Excel, Document Review, Data Entry, Microsoft Word, Bank Reconciliation, Journal Entries, AS400, CMS, Auditing, Analysis, Account Reconciliation, Microsoft Office, Customer Service

Education
Robert Morris University - Illinois   2001 — 2003
BBA, Business Administration/Accounting

Experience
Subaru Of Beechmont   March 2015 - Present
Advanced Autoparts   May 2014 - Present
Midas International   July 2014 - March 2015
Midas International   April 2013 - October 2013
Midas International   November 2012 - April 2013
Monro   June 2012 - October 2012
Superlube Complete Car Care   June 2008 - July 2010
Superlube Complete Car Care   April 2008 - June 2008

Skills
Negotiation, Purchasing, Customer Service, Automotive Aftermarket, Sales, Customer Satisfaction, Invoicing, New Business Development, Networking, Electronics, Management, Automotive

Education
The Ohio State University   1999 — 2003
Bachelor's degree, Business/Managerial Economics, 3.125

The Institutes
Associate in Claims, Claims Adjusting

Experience
Performance Machine Inc   January 2015 - Present
Midas International   September 2014 - January 2015

Skills
Outside Sales, Inventory Management, Quality Control, Customer Satisfaction, Sales, Team Building, Inventory Control, Sales Management, Customer Service, Customer Retention, Automotive, Retail Sales

Education
Southwestern Michigan College   1983 — 1986
Associate's Degree, Automobile/Automotive Mechanics Technology/Technician, 3.5 GPA

Experience
Midas International   January 2010 - Present
Best Buy  June 2008 - December 2009
Circuit City  October 2007 - May 2008

Skills
MECP Cerified, State inspection license, State emissions license, 309 certification, XM and Sirius...

Education
Universal Technical Institute of Pennsylvania Inc   2007 — 2009
Certificate, Automotive/Diesel

Wallenpaupack Area High School   2003 — 2007
High School Diploma, General

Experience
CCTuned   March 2013 - Present
Tutor Bungalow   August 2012 - Present
Uniqlo  July 2012 - May 2013
Gap Inc./Banana Republic   November 2011 - November 2012
Midas International   August 2009 - December 2011
Bay Area Healthcare Staffing   February 2011 - August 2011

Skills
Sales, Typing, Data Entry, Management, Cashiering, Automobile, Receptionist Duties, Clerical Skills, Nursing, Supervision, Confidentiality, Customer Service, Retail, Inventory Management, Time Management, Customer Satisfaction, Mathematics, Microsoft Excel, Microsoft Word, Windows

Education
San Francisco State University   2009 — 2015
Bachelor of Science (BS), Applied Mathematics with emphases in Computer Science, Information Systems, and Decision Sciences

Experience
Primary Eyecare Network  October 2013 - Present
Bechard Inc.   June 2008 - August 2012
Midas International   June 2006 - July 2007

Skills
Marketing, Microsoft Office, Computer Repair, Customer Service, Work Ethic, Time Management, Computer Hardware, Cloud Computing, Market Research, Market Analysis, Marketing Communications, Advertising, Craft Beer, Retail

Education
Sonoma State University   2008 — 2013
Bachelor of Science (BS), Marketing

Experience
Suddenlink Communications  July 2010 - Present
Time Warner Cable  July 2008 - July 2010
Midas International   April 2007 - April 2008
Caesars Entertainment Corporation  September 2000 - August 2006

Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Windows, PowerPoint, Customer Service, English, Research, Outlook, HTML, C, Photoshop, Strategic Planning, Teaching, Budgets, Public Speaking, Negotiation, Java, Project Management, Telecommunications, Networking, Troubleshooting, Cabling, Telephony, VoIP, Software Installation, Technical Support, Customer Satisfaction

Education
Sowela Technical Community College   1995 — 1998
Associate's degree, Electrical and Electronics Engineering

Experience
Marcus & Millichap  2014 - Present
Frank Jennings   2013 - 2014
U.S. Department of State   2006 - 2012
Alfa Insurance  2004 - 2006
First Position Corporation   1993 - 2003
Midas International   1980 - 1992

Skills
Real Estate, Leases, Property Management, Commercial Real Estate, Real Estate Development, Real Estate Transactions, Investment Properties, International Real..., Sellers, Negotiation, Contract Negotiation, Investments, Asset Management, Disposition, Real Estate Economics, Brokerage, Due Diligence, Property, Real Property, Mergers & Acquisitions, Tenant, Portfolio Management, Location Intelligence, Acquisitions, Dispositions

Education
University of California, Los Angeles
Certificate in Real Estate Finance

University of Illinois at Urbana-Champaign
BFA, Fine Arts

Experience
Honest-1 Auto Care  September 2007 - Present
Midas International   April 2003 - September 2005
Firestone  January 1995 - March 2002
Pep Boys  February 1993 - May 1995

Skills
Automotive, Competitive Analysis, Retail, Sales Management, New Business Development, Automotive Aftermarket, Sales Operations, Inventory Management, Profit, Customer Service, Management, Marketing Strategy, Customer Satisfaction, Sales, Team Building, Automobile, Parts

Education
Riverside Community College   1991 — 1992
Mechanical Engineering

Experience
Cockerill Consulting   September 2013 - Present
Neighborhood Restaurant Partners, LLC (dba Applebee's)   October 2011 - September 2013
AppleCreek Management Co., Inc.   July 2000 - October 2011
AFC Enterprises  1999 - 2000
Midas International   1993 - 1998
Bloom FCA   1991 - 1992
Larkin, Meeder & Schweidel   1986 - 1991
USA Cafes   1984 - 1985
Burger King Corporation  1978 - 1984

Skills
Event Planning, Social Media Marketing, Marketing, Marketing Strategy, Integrated Marketing, Marketing Communications, Advertising, Sales, Direct Marketing, Market Planning, Brand Management, Digital Marketing, Email Marketing, Brand Development, Marketing Management, Creative Direction, Management, Strategy, Media Buying

Education
The University of Georgia   1972 — 1976
Bachelor of Arts in Journalism, Advertising Major, Cum Laude

Experience
Enterprise Fleet Management  April 2015 - Present
Enterprise Fleet Management  August 2010 - April 2015
Enterprise Fleet Management  August 2009 - August 2010
Enterprise Fleet Management  August 2006 - August 2009
Midas International   April 2006 - August 2006

Skills
ASE Certified, Customer Service, Automotive, Supervisory Skills, Development Of Employees, Vehicles, Customer Satisfaction, Customer Retention, Automotive Aftermarket, Fleet Management, Cold Calling, Sales Process, B2B, Inventory Management, Automobile, Sales, Account Management, Sales Management

Education
Central Missouri State University   2002 — 2006
Automotive Power Technology and Business Management, Automobile/Automotive Mechanics Technology/Technician

University of Central Missouri   2002 — 2006
Bachelor of Applied Science (B.A.Sc.), Automobile/Automotive Mechanics Technology/Technician

Experience
Belle Tire  May 2012 - Present
Midas International   March 2012 - May 2012
Firestone Complete Auto Care  May 2011 - January 2012
Richard's Auto Parts   June 2009 - May 2011

Skills
Knowledge of the..., Preventive maintenance..., Plan vehicle repairs,..., Ability to run and..., Automotive Repair, Customer Satisfaction, Automotive, Inventory Management, Customer Service, Sales, Teamwork, Inventory Control

Education
University of Phoenix   2010 — 2013
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services

Experience
Desert Motors   November 2012 - Present
Dex One  January 2010 - March 2011
Dex One  February 2005 - January 2010
LSI Photomask   April 1994 - June 2002
Midas International   January 1988 - September 1993
Union 76 Oil of California   February 1982 - December 1986

Skills
SEM, Advertising, Small Business, Budgeting, Problem Solving, Analysis, Advertising Sales, Consultative Selling, Sales Management, Marketing Management, Market Planning, New Business Development, Online Marketing, Forecasting, Negotiation, Coaching, Team Building, Marketing Research, Team Leadership, Public Speaking, B2B, Selling, Budgets, Business Planning, Strategic Planning

Education
The University of South Dakota   1980 — 1981
MBA, Masters Business Administration

Yankton College   1974 — 1980
BS, Business Administration

Experience
Cobham Mission Systems  June 2014 - Present
ESP International  June 2011 - June 2014
ESP International  May 2010 - June 2011
John Deere  August 2010 - May 2011
Quad Cities Seaplane Service   2006 - 2008
Midas International   1999 - 2006

Skills
Finite Element Analysis, Solidworks, Engineering, CAD, Product Development, Pro Engineer, PTC Pro/Engineer, CAE, Stress Analysis, Metal Fabrication, SolidWorks..., Automotive

Education
University of Iowa   2008 — 2011
Bachelor of Science (B.S.), Mechanical Engineering

University of Wisconsin-Milwaukee   2012 — 2013
Elastomer Technology

Scott Community College   2006 — 2008
Pre-Engineering

Experience
Donlen  October 2005 - Present
CarMax  August 2003 - October 2005
Midas International   January 1998 - August 2003
Peterson Tire   July 1991 - January 1998

Skills
Automotive, Customer Service, Call Center, Problem Solving, Customer Satisfaction, Negotiation, Supervisory Skills, Data Entry, Windows, Process Improvement, Call Centers, Automobile, Team Building, Vehicles, Fleet Management, Parts, Automotive Aftermarket, Customer Retention, Automotive Repair, Automotive Electronics, Inventory Management, Operations Management

Education
Triton College   1991 — 1992
AUTOMOTIVE

MAINE WEST   1987 — 1991

Experience
Midas International   October 2014 - Present
U.S. Business Systems, Inc.   June 2013 - October 2014
Wurth  October 2010 - November 2013
Frito Lay Inc  May 1987 - May 2005
Inter-Residence Council   January 1979 - May 1983

Skills
Retail, Merchandising, Purchasing, Automotive, Hiring, Forklift Operator, Accounts Payable, Firing, Customer Satisfaction, Sales Management, Selling, Pricing, Forecasting, Profit, Market Planning, Account Management, Inventory Management, Customer Service, B2B, Inventory Control, Customer Relations, Team Building, Negotiation, Budgeting, New Business Development, Cold Calling, Logistics, Problem Solving, Team Leadership, Profitability, Promotions, Receiving, Business Planning, Coaching, P&L, Teamwork, Retail Management, Competitive Analysis, Strategic Planning, Sales Presentations, Loss Prevention, P&L Management, Excel, Sales Process, Sales

Education
State University of New York College at Buffalo   1978 — 1983
Management, Marketing, Engineering

Experience
TBC Corporation Carroll Tire Company   December 2014 - Present
TBC Corporation Tire Kingdom   January 2013 - December 2014
Midas International   March 2012 - May 2013
Tire Kingdom  July 2009 - January 2012
JM Family Enterprises, Inc./ Southeast Toyota Distributors Inc.   July 1978 - April 2009
JM Family Enterprises, Inc./ Southeast Toyota Distributors Inc.   January 2000 - January 2006

Skills
Customer Service, Team Building, Strategic Planning, Budgets, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Training, Operations Management, Sales Management, Team Leadership, Leadership Development, Inventory Management, Forecasting, Windows, Outlook, Purchasing, Negotiation, Sales, Access, Customer Satisfaction, Retail, Leadership, Process Improvement, Public Speaking, Coaching, Employee Relations, Analysis, Logistics, Account Management, Recruiting, Management, Performance Management, Inventory Control, Event Planning, Human Resources, Profit, New Business Development, Project Planning, Market Research, Automotive, District Sales..., Organizational..., Organizational..., Product Design, Product Development, Product Launch, Project Management, Sales Operations

Education
GLS Leadership Training/TBC   2014 — 2014

University of North Florida   1974 — 1978
Bachelor of Arts (B.A.), Industrial and Organizational Psychology

Senn Delaney Business School

Wharton Business School

Experience
McCullough, Campbell & Lane LLP   January 2013 - Present
Belvidere Consulting   February 2011 - December 2012
SPSS  2008 - 2009
SPSS  2005 - 2008
SPSS  1998 - 2004
SPSS  1993 - 1998
SPSS  1991 - 1993
SPSS  1988 - 1991
Midas International   1987 - 1987
Midas International   1984 - 1986

Skills
Mergers, IPO, SOX, Revenue Recognition, Financial Reporting, Accounting, Internal Controls, Financial Management, Mergers & Acquisitions, Finance, Sarbanes-Oxley Act, Managerial Finance, Internal Audit, Forecasting, Cash Management, Cash Flow, Financial Analysis, SEC filings, Management, Financial Modeling, Start-ups, Hyperion Enterprise, Corporate Governance, Leadership

Education
University of Illinois at Urbana-Champaign   1976 — 1980
BS, Accountancy

Experience
ZF Friedrichshafen  April 2014 - Present
JTEKT Corporation  February 2011 - April 2014
GE Power & Water  January 2010 - January 2011
Redline Engineering Automotive   June 2005 - July 2010
Ortec Inc.  May 2000 - April 2007
Midas International   May 1997 - June 2000

Education
Piedmont tech   2012 — 2014
Associate's degree, Mechanical Engineering

Alethia ministry school   2003 — 2007
Theology/Theological Studies

Tri-County Technical College   1997 — 1999
Associate of Science (AS), Automotive Engineering Technology/Technician

Experience
Peoples Mortgage Company  May 2015 - Present
Ogletree Deakins  January 2015 - April 2015
Bernstein Global Wealth Management  April 2002 - April 2014
PwC  May 1999 - February 2002
Midas International   March 1995 - May 1999
KPMG US  February 1990 - March 1995

Skills
PowerPoint, Office Management, Customer Service, Microsoft Office, Microsoft Excel, Administrative..., Outlook, Training, Management, Event Planning, Invoicing, Marketing, Process Scheduler, Public Relations, Accounting, Research, Calendars, Fax, Expense Reports, Executive Support, Public Speaking, Microsoft Word, Administration, Sales, Team Building, Social Networking, Strategic Planning, Leadership, Teaching

Education
Thornridge High School   1985 — 1989

Robert Morris University
Business Law & Business English

Experience
Midas International   November 2014 - Present
The Goodyear Tire & Rubber Company  January 2013 - November 2014
Wisconsin kenworth  January 2010 - January 2012

Skills
Customer Service, Sales, Automotive Repair, Automotive Parts, Diesel Engine, Service Management, Sales Management, Purchasing, Automotive, Customer Satisfaction, Inventory Management, Transportation

Education
Universal Technical Institute of Illinois Inc   2000 — 2001
Diesel Mechanics Technology/Technician Automotive Mechanics Technology/Technician

Experience
Accenture  May 2009 - Present
Midas International   March 2009 - May 2009
Sears Holdings Corporation  May 2008 - August 2008
Cordis Corporation, a Johnson & Johnson Company   June 2007 - January 2008

Skills
Program Management, Complex Project..., Account Management, Manage Complex Projects, Project Planning, Team Mobilization, Team Management, Communication Skills, Risk Management, Issue Management, Scope Management, Process Improvement, Budget Management, Financial Reporting, Financial Analysis, Large Scale Deployments, PeopleSoft Financial, Test Planning, Status Tracking, Performance Metrics, Requirements Management, Approval Process, Onboarding, Contract Management, Vendor Relationship..., Procurement Contracts, Offshore Management

Education
University of Illinois at Urbana-Champaign   2004 — 2008
Bachelor of Arts (B.A.), Economics and Business Administration

Experience
Canadian Pacific Railway  December 2013 - Present
Total Car Care, LLC   October 2012 - November 2013
Midas International   2011 - October 2012
Valvoline  2010 - 2011
Jiffy Lube  August 2008 - 2010
Blue Line Coatings   January 2007 - February 2008
Scandia Stucco   April 2001 - January 2007
U of M  December 1994 - May 2004
Scandia Stucco   June 1990 - April 2001

Skills
Sales, Customer Service, Customer Satisfaction, Sales Management, Leadership, Human Resources, Paint, Retail, Store Management, Security, Merchandising, Customer Retention, Team Building

Education
Southwest Minnesota State University   1991 — 1992
Focus on History

Waldorf   1989 — 1991
Focus on History

Experience
Rust-Oleum Corporation  January 2015 - Present
Rust-Oleum Corporation  August 2013 - January 2015
CF Industries  March 2013 - August 2013
CF Industries  July 2012 - March 2013
Siemens Industry  February 2012 - July 2012
Siemens Industry  March 2011 - February 2012
Midas International   January 2011 - March 2011
Pepsi Beverages Company  May 2010 - December 2010
Saint Louis University  March 2009 - May 2010
National Association of Boards of Pharmacy  May 2009 - August 2009

Skills
SAP, Accounting, Financial Analysis, Hyperion HFM, Hyperion, Account Reconciliation, Journal Entries, Accounts Receivable, Variance Analysis, General Ledger, Close Attention to..., Accounts Payable, Financial Reporting, Finance, Microsoft Office, Microsoft Office 2007, Organization, Payroll, Process Improvement, Great Plains Software, Google Docs, Bank Reconciliation, PeopleSoft, Hyperion Enterprise, Microsoft Excel, Internal Controls, Accruals, Analysis, Microsoft Dynamics GP, Budgets, Reports, SharePoint, Forecasting, Financial Statements, Internal Audit, Management

Education
Loyola University Chicago - Graduate School of Business   2010 — 2012
Master of Science, Accounting, Cum Laude

Saint Louis University   2006 — 2010
Bachelors of Science in Business Administration, Accounting

Experience
Mielke Oil Company   July 2015 - Present
Mielke Oil Company   July 2015 - Present
Heartland Automotive Services DBA Jiffy Lube   October 2012 - April 2014
Free Agent  September 2011 - October 2012
Midas International   July 2007 - August 2011
Jiffy Lube  September 1997 - June 2007
Jiffy Lube  March 1995 - August 1997
Jiffy Lube  May 1989 - March 1995

Skills
Franchising, Sales, Team Building, Sales Management, Customer Satisfaction, Profit, Operations Management, Management, Strategic Planning, Leadership, New Business Development, Retail, Business Planning, Customer Service, Sales Operations, Training, Coaching, Customer Retention, Inventory Management, P&L, Negotiation, Team Leadership, Marketing

Education
University of Nebraska at Kearney
Business Administration and Management, General

Experience
Fleetmatics  2015 - Present
American Express  2013 - 2014
All Copy Products  2012 - 2013
HomeRun (homerun.com)   2011 - 2012
Midas International   2006 - 2011
Oakland Museum of California  May 2005 - August 2005
Southwest Museum  May 2004 - August 2004

Skills
Customer Service, Microsoft Office, Customer Relations, Sales Management, Salesforce.com, Direct Sales, Inside Sales, General Operations, Negotiation, Marketing Strategy, Research, Social Media, Strategic Planning, PowerPoint, Word, Market Research, Team Building, Sales, Management, Recruiting, Microsoft Word, Sales Operations, Time Management, Competitive Analysis, Customer Satisfaction, Communication, Public Speaking

Education
St. Francis High School

University of Arizona
Bachelor of Arts (BA), Behavioral Sciences

Experience
The UPS Store  January 2015 - Present
Vein Clinics of America  January 2013 - December 2014
Midas International   April 2008 - August 2012
Cash America  November 2005 - January 2008
CoStar Group  June 2005 - September 2005
American Marketing Systems, Inc.   December 2004 - June 2005
Dominion Enterprises  August 2003 - November 2004
Cassidy Turley  January 2001 - July 2003

Skills
Lease Negotiations, Commercial Real Estate, Contract Negotiation, Lease Administration, Real Estate, Corporate Real Estate, Real Estate Transactions, Franchise Consulting, Contract Management, Financial Analysis, Franchise Agreements, Location Intelligence, MapInfo, Sales, Leases, Real Estate Development, Demographics, Site Analysis, Financial Modeling, Real Estate Economics, Due Diligence, Franchising, Site Development, New Store Planning, Business Expansion, Disposition, Property Management, Investment Properties, Negotiation, Budgets, Third Party Vendor..., Zoning

Education
University of Illinois at Urbana-Champaign   1996 — 2000
Bachelor of Science (BS), Finance, General

Experience
OfficeMax  February 2013 - June 2014
Aurora East School District 131  August 2009 - December 2012
Shell Vacations Club LLC   December 2007 - May 2009
American Sale Co   June 2006 - November 2007
Synthasys Ltd Inc   April 2006 - May 2007
Uline  July 2004 - January 2007
Crate & Barrel  July 1997 - July 2004
Proginet Inc fna Knowledgenet   February 1995 - July 1997
Midas International   December 1989 - February 1995
Budget Rent a Car  July 1988 - December 1989

Skills
RPG Free, Leadership, Disaster Recovery, ERP, Program Management, SQL, Business Intelligence, Manufacturing, SDLC, Project Management, SAP, Integration, Team Building, Software Development, Management, MS Project, Analysis, Training, DB2, .NET, Software Documentation, Visio, Data Warehousing, EDI, IBM iSeries, Business Analysis, Access, Microsoft Project

Education
Roosevelt University   1988 — 1989
BS, Computer Science

Roosevelt University   1985 — 1986
BS, Financial Accounting

Loop College, City Colleges of Chicago   1983 — 1985
AAS, Accounting / Computer Science High Honors

University of Illinois at Chicago   1974 — 1976
Economics

Experience
Farm Journal Media  2009 - Present
Platinum Home Mortgage  June 2009 - September 2009
Relational Technology Solutions  May 2007 - May 2009
McDermott, Will & Emery LLP   August 2005 - March 2007
McDermott, Will & Emery LLP   November 1999 - August 2005
Midas International   July 1996 - November 1999
Midas International   June 1994 - July 1996

Skills
Visual Basic, ASP, Visual Studio, SQL, VBScript, DTS, Relational Databases, CMS, HTML, CSS, JavaScript, VB.NET, Microsoft Office, Excel, Word, Content Management, SQL Server, Application Development, Databases, SharePoint, ASP.NET, .NET, XML, Web Development, T-SQL, Web Services, AJAX, Dreamweaver, Software Development, Microsoft SQL Server, Microsoft Excel, Web Applications, Software Documentation

Education
State University of New York College at Brockport   1981 — 1985
Bachelor of Science, History Concentration

Duchess Community College
Computer Science and Mathematics

Experience
Tri City Foods, Inc., a Burger King franchisee   November 2014 - Present
Heartland Food LLC   March 2009 - Present
Fidelity National Financial  June 2008 - March 2009
Hanson Material Service   August 2005 - March 2008
Material Service   2005 - 2008
AmeriKing Corporation   1998 - 2003
Midas International   June 1991 - September 1998

Skills
Real Estate Transactions, Property Management, Corporate Real Estate, Real Estate, Legal Research, Leases, Franchising, Contract Negotiation, Negotiation, Mergers & Acquisitions, Title Insurance, Lease Administration, Due Diligence, Property, Bankruptcy, Property Law

Education
The John Marshall Law School   2001 — 2005
Juris Doctorate, Law

Roosevelt University   1992 — 1998
Paralegal Studies

Experience
Dell  January 2011 - Present
Smurfit-Stone  February 2010 - January 2011
WhiteLight Group  April 2008 - January 2009
EMC  February 2000 - December 2007
New Resources Corporation  February 1999 - February 2000
Midas International   April 1984 - November 1998

Education
Southern Illinois University, Carbondale   1970 — 1975

Experience
Toromont Cat Power Systems   March 2014 - Present
King Fire & Emergency Services   July 2013 - Present
Tire Depot   November 2007 - March 2014
Midas International   1986 - 2007

Skills
Automotive, Customer Satisfaction, Purchasing, Team Building, Negotiation, Customer Service, Strategic Planning, Inventory Management, Automotive Aftermarket, Sales Management, Retail, Operations Management, Business Planning, Forecasting, New Business Development, Vehicles, Customer Retention, Automobile, Income Statement, Inventory Control

Education
Seneca College of Applied Arts and Technology   1988 — 1991

jj mcgrand

Experience
City of Toronto  July 2013 - Present
OLG  June 2009 - July 2013
OLG  May 2009 - June 2013
Midas International   February 2004 - June 2012
OLG  June 2008 - June 2009
Canadian Olympic Committee  2007 - 2008

Skills
Customer Service, Event Planning, Marketing Strategy, Marketing Communications, Time Management, Team Building, Marketing, Project Management, Microsoft Office, Leadership, Customer Driven, Customer-focused, Customer Satisfaction, Training, Operations Management, Sales, CRM, Customer Retention, Management, Team Leadership, Market Planning, Customer Experience, Budgets

Education
University of Toronto   2013 — 2014
Certification, Digital Marketing Management, A+

Sir Wilfrid Laurier, MBA   2010 — 2012
Master of Business Administration (M.B.A.), Strategy, A

University of Guelph
Bus. Admin, Marketing & Ibusiness

University of Guelph-Humber
Marketing/International Business, A+

University of Toronto

Experience
Long and Foster - Phladelphia   2008 - Present
Windermere Real Estate  October 2002 - Present
AMR Enterprises Inc.   July 1980 - January 2007
Midas International   1980 - 2007

Skills
Real Estate, Sellers, Home, Short Sales, Residential, Selling, Realty, Negotiation, Construction, Buying, Investment Properties, Relocation, Land, First Time Home Buyers, Condos, Purchase, Investors, Luxury, Rentals, Relocations, ABR, Foreclosures, GRI, CRS, REO, New Home Sales, Referrals, Purchasing, Listings, Buyer Representation, Single Family Homes, First Time Buyers, Seniors, e-PRO, Resale, Home Staging, Residential Homes, Real Property, Move Up Buyers, Resellers, Escrow, Buyers, Real Estate Financing, Real Estate Marketing, Investments, Real Estate Development, International Real..., Property, Mortgage Lending, Commercial Real Estate

Education
The Ohio State University   1969 — 1973
Engineering, Architecture, Industrial

Experience
Siemens Industry, Inc.   July 2014 - April 2015
Siemens Industry, Inc.   August 2010 - July 2014
Midas International   October 2004 - August 2010

Skills
Great Plains Software, Sarbanes-Oxley Act, Financial Reporting, General Ledger, Accounting, Financial Accounting, KPI Reports, Financial Analysis, Variance Analysis, SAP ERP, Internal Controls, Cost Accounting, P2P, Supply Chain Management, Procure-to-Pay, Forecasting, Accounts Payable, Account Reconciliation, Financial Statements, SEC filings, Microsoft Dynamics GP, Accounts Receivable, Budgets, Microsoft Excel, SAP Implementation, KPI Dashboards, Lease Administration, Commercial Real Estate, Cross-functional Team..., International Business, Continuous Improvement, Training, Six Sigma Trained, Process Improvement, Career Development, PowerPoint, Key Performance...

Education
University of Illinois at Chicago   1983 — 1987
Bachelor of Science (B.S.), Accounting

Experience
Sierra Pacific Engineering & Products  April 2013 - Present
Cypress College  2004 - Present
University of California, Irvine Extension  2012 - March 2013
American Communications Group  May 2005 - June 2012
Maaco Enterprises  February 2002 - November 2002
Gold's Gym  January 2001 - June 2001
Midas International   February 1995 - December 2000
Acura Division, American Honda Motor Co. Inc.   February 1989 - January 1995

Skills
Franchise Consulting, Customer Service, Teaching, Local and regional..., Marketing Strategy, Negotiation, Advertising, Account Management, New Business Development, Marketing, Strategy, Management, Training, Leadership, Sales, Social Media Marketing, Strategic Planning, Retail, Social Media, Public Relations, Marketing Communications, Budgets, Team Building, Social Networking, Market Research, Email Marketing, Online Advertising

Education
UCI   1997 — 1999
Masters of Business Administration

UCLA
Bachelor of Arts, Sociology-organizations

Experience
TBC Corporation  September 2012 - Present
Midas International   August 1999 - Present

Skills
Instructional Design, Training, Instructor-led Training, E-Learning, Leadership Development, Training Delivery, Blended Learning, Sales Operations, Employee Training, Organizational..., Customer Satisfaction, Profit, Hands-on Training, Organizational..., Team Building, Operations Management, Customer Retention, Sales Management, Performance Management, Inventory Management, Strategic Planning, Purchasing, Customer Service, Leadership, Needs Analysis, Coaching

Education
Roosevelt University   2009 — 2011
Enrolled, Master of Arts in Training and Development (MATD)

University of Phoenix   2006 — 2009
MBA, Business Administration

University of Phoenix   2001 — 2005
Business Management, Business

Experience
Primary Healthcare Associates   2003 - Present
MCI Worldcom  1992 - 2002
MIdas International   1982 - 1992

Skills
Customer Service, Administrative..., Data Analysis, Microsoft Word, Healthcare, Hospitals

Education
Saint Xavier University   1980 — 1982
ba, Business Administration

Experience
Poma Companies   2013 - Present
Filterfresh, Aramark, Compass   2005 - 2013
Mobil Corporation  1998 - 2000
Midas International   1993 - 1998
Mobil Corporation  1986 - 1992

Skills
Team Building, Forecasting, Strategic Planning, Business Strategy, Income Statement, Sales Management, P&L Responsibility, Account Management, Management, Selling, Budgets, Business Development, P&L Management, Marketing, Contract Negotiation, Cross-functional Team..., Negotiation, Pricing, Leadership, Customer Service

Education
San Diego State University-California State University   1983 — 1986
Bachelors, Finance

Experience
The Inland Real Estate Group of Companies, Inc.   February 2015 - Present
Eddie Bauer  June 2014 - December 2014
Eaton Corporation  November 2013 - May 2014
Navistar Inc  October 2011 - November 2013
Wintrust Mortgage Corporation  September 2010 - May 2011
Freeman Audio Visual Solutions  October 2002 - August 2009
US Freightways  November 2000 - August 2001
Midas International   October 1999 - September 2000
Brach & Brock Confections  January 1994 - January 1999
Intelligent Systems and   November 1992 - February 1994

Skills
Problem Analysis, Troubleshooting, Project Coordination, Team Coordination, Desktop Support, Computer Hardware, Team Building, Active Directory, Technical Support, Networking, Software Installation, Customer Service, Citrix, Help Desk Support, Windows, Unix

Education
Tennessee Temple University   1972 — 1979
B. A, Bible

The University of Tennessee at Chattanooga   1971 — 1975
Army Commission, Military Science

Experience
Metro Storage, LLC  January 2005 - Present
Midas International   November 1996 - December 2004

Skills
Small Business, Retail, Customer Satisfaction, Sales, Team Building, Budgets

Education
University of Massachusetts, Amherst   1982 — 1986
BS, Agronomy and Crop Science

Experience
Midas International   2012 - 2013

Skills
A.S.E. Certified in 7..., Computers, Digital Printing

Education
Southeast Community College   1983 — 1985
Associate's degree, Automobile/Automotive Mechanics Technology/Technician, 3.25

Experience
GLASSPROPITSTOP   March 2005 - Present
PEPBOYS  May 1999 - December 2004
Midas International   January 1996 - May 1999

Skills
Internal Communications, Automotive Repair, Automotive Aftermarket, Automotive Technology, Automobile, Automotive, Vehicles, Customer Satisfaction, Motorsports, Customer Retention, Profitability, Profit, Team Building, Problem Solving, Customer Relations, Customer Service, Parts, Sales Management, Continuous Improvement, Team Leadership

Education
Trident Technical College   1997 — 2001
AUTOMOTIVE

ST.ANDREWS HIGH SHCOOL CHARLESTON ,SOUTH CAROLINA   1986 — 1989
DIPLOMA, COLLEGE PREPARATORY

Experience
Magid Glove & Safety  August 2012 - Present
Midas International   July 2000 - Present
Edward Don & Company  October 1998 - July 2000
Midas International   August 1997 - October 1998
Duraco Products   November 1995 - August 1997
Systems Software Associates  March 1992 - November 1995
Cargill Investor Services  July 1990 - March 1992
Ceco Concrete Construction  March 1979 - July 1990
Millers National Insurance   August 1977 - March 1979

Skills
RPG, IBM iSeries, JD Edwards, ERP, Accounts Payable, SQL, EDI

Education
University of Illinois at Chicago   1973 — 1977
Bachelor of Science (B.S.), Mathematics

Experience
havana auto parts   August 2009 - Present
Midas International   February 2008 - August 2009
Outback Steakhouse  September 2006 - February 2008

Education
Culinary Institute of America   2000 — 2003
Associate's degree, Culinary Arts/Chef Training

Experience
Pacific Honda  September 2012 - Present
Trueline Auto Center   September 2011 - January 2012
Mossy Nissan  September 2009 - April 2010
Superior VW Automotive Repair   January 2009 - September 2009
Midas International   September 2007 - December 2008
Big O Tires  April 2006 - September 2007

Skills
Low number come backs, Take pride in work..., Tune-ups, Timing Belts, Water Pumps, Alternators, Charging Systems, Automotive Electrical..., Automotive Electronics, Transmissions, Drive Train, Fuel Injection, Electrical Diagnosis, Makes & Models, On-board Diagnostics, Engine Performance, A5, A1, Parts, Brake, ASE Certified, Suspension, Tires, Steering, Automotive, Vehicles

Education
Universal Technical Institute of California Inc   2003 — 2004
Automotive Technology, Automotive Technology, Graduated with a 3.6 GPA

Experience
The Goodyear Tire & Rubber Company  August 2009 - June 2010
Midas International   March 2008 - July 2009

Skills
Sustainability, Environmental Science, Geology, Mechanics, Bilingual-English/Spanis..., GIS, Safety, Construction, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Environmental Education, Hazardous Waste..., Environmental Auditing, Environmental..., Environmental Awareness, Waste Management, Field Work, Environmental Compliance, Water, Environmental Consulting, Environmental..., Environmental Impact..., Remediation, Waste, HAZWOPER, Environmental Policy, Supervisory Skills

Education
Southwest Texas State University   2009 — 2012
Bachelor of Science (B.S.), Resource in Environmental Studies/Geology

University of Houston   2005 — 2006
Coursework in Mechanical Engineering

Experience
Midas Highland Park   January 2014 - Present
Midas of Schaumburg   March 2012 - November 2013
Midas International   March 2011 - February 2012
Honda on Grand  February 2001 - February 2010

Skills
Customer Retention, Profit, Automotive, Inventory Control, Sales, Automobile, Team Building, Store Management, Purchasing, Automotive Repair, Training, Pricing, Hiring, Tires, Warranty

Education
Universal Technical Institute of Illinois Inc   1999 — 2000
Automotive repair degree, Automotive repair