Millennium & Copthorne Hotels
Industry: Hotel company
DescriptionMillennium & Copthorne Hotels plc is a global hospitality management and real estate group, with 120 hotels in 79 locations in Asia, Australasia, Europe, the Middle East and North America. The company is headquartered in London. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. Headquarters: London Revenue: 1.008 billion GBP (2017) Founded: 1972 Subsidiaries: M&C Reservations Services Limited,
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Millennium & Copthorne Hotels Employees
UCLA October 2014 - Present
Sofitel Luxury Hotels and Resorts January 2013 - October 2014
Millennium & Copthorne Hotels August 2011 - January 2013
The Ritz-Carlton Hotel Company LLC May 2010 - August 2011
The Bazaar by Jose Andres at the SLS Hotel August 2009 - May 2010
Metro Grill May 2005 - March 2008
Skills
Cuisine, Food Cost, Fine Dining, Recipes, Labor Management, Modern Gastronomy, Pre-opening experience, Union Experience, Menu Development, Gastronomy, Culinary Skills, Food, Banquets, Banquet Operations, Cooking, ADP Payroll, Culinary Management, Food Service Sanitation, Food & Beverage, Food Quality, Food Styling, Catering, Restaurants, Hotels, Pastry, Hospitality, Sanitation, Seafood, Food Preparation, Chef, Sauces, Culinary Education, Open Table, New Restaurant Openings, ServSafe, Food Cost Analysis, Food Safety, Hospitality Management, Food Service, Menu Engineering, Micros, Serve Safe Certified, Dinners, Food Industry, Guest Service Management, Purchasing, Meat, Multi-unit, Molecular Gastronomy, HACCP
Education
Le Cordon Bleu College of Culinary Arts-Pasadena 2008 — 2009
Bachelor of Arts,Associate of Occupational Studies, Culinary Arts
Los Angeles Valley College 2002 — 2004
Associate of Arts, G.E.
Young's Market Company December 2014 - Present
Hilton Worldwide May 2013 - December 2014
Hot Corner Concepts Restaurants March 2012 - April 2013
Millennium & Copthorne Hotels January 2010 - March 2012
Bookcliff Country Club November 2008 - October 2009
Millennium & Copthorne Hotels July 2006 - October 2008
Skills
Restaurants, Hospitality Management, Hospitality, Food, Banquets, Hotel Management, Hotels, Resorts
Education
Johnson and Wales University 2000 — 2004
Food Service, Business, Pastry Arts
Millennium & Copthorne Hotels October 2010 - December 2014
New York Hilton Midtown September 2005 - June 2010
The Melrose Hotel March 1999 - July 2005
Skills
Hotel Management, Hospitality Management, Hospitality, Banquets, Food & Beverage, CRM, Meeting Planning, Property Management..., Event Management, Menu Development, Opening Hotels, Rooms Division, Tourism, Catering, Restaurants
Education
Queensborough Community College
Engineering
Manhattan at Times Square July 2014 - Present
Sodexo February 2008 - Present
Millennium & Copthorne Hotels May 2006 - September 2007
The Muse New York, a Kimpton Hotel July 2003 - May 2006
Skills
Hospitality, Front Office, Hotels, Hospitality Industry, Hospitality Management, Micros, Food & Beverage, Pre-opening, Catering, Event Management, Event Planning, Restaurants
Education
State University of New York College at Purchase 1992 — 1996
Bachelor of Arts (BA), Literature
Brigham and Women's Hospital October 2014 - Present
Viridian Energy October 2013 - Present
Embassy Suites May 2012 - Present
Millennium & Copthorne Hotels August 2011 - May 2012
Skills
Hospitality Management, Customer Service, Sales, Travel Planning, Reservation, Food & Beverage, Hospitality, Front Office
Education
Suffolk University 2006 — 2010
Bachelor's degree, Political Science and Government
Club Quarters January 2015 - Present
Millennium & Copthorne Hotels May 2011 - January 2015
Desires Hotels/Tecton Hospitality January 2010 - May 2011
Highgate Hotels September 2008 - July 2009
Highgate Hotels February 2008 - September 2008
Highgate Hotels January 2006 - February 2008
MPI-NJ 2005 - 2007
Dolce Hotels & Resorts September 2004 - January 2006
Skills
Hotels, Contract Negotiation, Leadership, Strategy, Revenue Analysis, Account Management, RFP, E-commerce, Hospitality Industry, CRM, Sales, Food & Beverage, Hospitality, Marketing, Tourism, Leisure, Catering, Direct Sales, Hospitality Management, Yield Management, Business Travel, Resorts, Hotel Management, Front Office, Pre-opening
Education
Penn State University
Bachelor of Science
Hersha Hospitality February 2015 - Present
HoteLumiere February 2014 - December 2014
Hotel Bothwell, an Ascend Collection Hotel January 2012 - February 2014
Millennium Hotel July 2010 - November 2011
Millennium & Copthorne Hotels September 2009 - July 2010
Millennium Hotel October 2008 - September 2009
Adam's Mark Hotel May 2007 - August 2007
Sbarro May 2005 - September 2006
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Hospitality, Front Office, Food & Beverage, Revenue Analysis, Catering, Rooms Division, Restaurants, Banquets, Menu Development, Restaurant Management, Yield Management, Event Management, Event Planning, Recruiting, Employee Relations, Operating Budgets, Contract Management, Housekeeping, Preventive Maintenance, Sales, Client Development, Micros, Guest Service Management, Employee Training, Leadership Development
Education
Kansas State University
Bachelor of Science, Hotel and Restaurant Management
Oakwood Worldwide June 2013 - Present
Oakwood Worldwide July 2011 - June 2013
Millennium & Copthorne Hotels July 2010 - June 2011
Tarsadia Hotels June 2009 - June 2010
ePrize May 2008 - June 2009
The Townsend Hotel February 2003 - May 2008
Skills
Contract Negotiation, Business Development, Up-selling, Hospitality, Hotels, Event Management, Hospitality Industry, Project Management, Sales, Event Planning, Relationship..., Budget Forecasts, Solution Selling, Food & Beverage, Marketing, Management, Customer Service, CRM, Strategy, Project Planning, Account Management, Strategic Planning, Marketing Strategy, Budgets, Sales Management
Education
Kalamazoo College 1998 — 2002
Bachelor of Art, Human Development and Social Relations
Université des Sciences Humaines de Strasbourg 2000 — 2000
French
Partners in Leadership 2011 — 2011
Continuing Education, The Oz Principle of Accountability
Fred Pryor Seminars 2012 — 2012
Continuing Education, Fundamentals of Project Management
The Global Atlas Training 2014 — 2014
Sales Training
Paramount Hotel Group 2014 - Present
Hertz 2011 - 2014
Millennium & Copthorne Hotels 2005 - 2011
Prime Hospitality 1998 - 2005
Tishman Speyer 1997 - 1998
GrandLife Hotels 1996 - 1997
Millennium & Copthorne Hotels 1992 - 1996
Pan Am Equities, Inc. 1991 - 1992
Skills
Pre-opening, Hospitality Industry, Hotel Management, Revenue Management, Yield Management, Hotels, Hospitality Management, Rooms Division, Brand Standards, Booking, CRS, Pricing Strategy, Incentives, Rates, Forecasting, Profit, Profitability, Groups, Budgeting, Cost Reduction, Property Management, Segmentation, Inventory Management, P&L, Lodging, Daily Operations, P&L responsibility, Car Rental, Fleet Management, Contribution, Revenue Analysis, Booking Systems, Budgets, Income Statement, Training, Hospitality, Property Management..., E-commerce, Online Travel, Leisure, Distribution Strategies, Hotel Booking, Tourism, Strategy, Leadership, Management, Revenue Forecasting, Travel Management, Team Building, Front Office
Education
State University of New York College at Plattsburgh 1987 — 1991
Bachelor's Degree
On the rise bistro May 2013 - Present
The Duck May 2012 - May 2013
Four Seasons Hotels and Resorts October 2010 - May 2012
The Lodge of Four Seasons January 2009 - October 2010
Millennium & Copthorne Hotels March 2006 - October 2008
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2004 — 2005
Associate's degree, Culinary Arts/Chef Training
Millennium & Copthorne Hotels October 2011 - August 2012
Remington Hotels February 2011 - October 2011
The Hotel Group June 1999 - December 2009
Skills
Guest Service Management, Hospitality Industry, Leadership, Fashion Design, Customer Satisfaction, Brand Positioning..., Latin Dance, Opera, Lightspeed, Synxis, Holidex, Reservation, Safety, Customer Experience, Committed to..., Highly personable, Integrity, Caring, Positive Can-do Attitude, Highly Reliable, Adaptability, Flexibility, Team Leadership, Hospitality, Banquets, Restaurants, Hotels, Pre-opening, Revenue Analysis, Hospitality Management, Lodging, Resorts, Convention Services, Micros, OnQ
Education
Miriam College 1991 — 1995
Bachelor of Science (B.S.), Behavioral Science Major in Psychology
Cornerstone Real Estate Advisers June 2015 - August 2015
Hilton Garden Inn May 2014 - August 2014
Residence Education and Housing Services at Michigan State University 2014 - May 2014
Millennium & Copthorne Hotels March 2012 - May 2014
Skills
Hospitality, Leadership, Time Management, Customer Service, Microsoft Office, Analytical Skills, Team Building, Front Office, Social Media, PowerPoint, Organization, Interpersonal..., Event Planning, Hospitality Industry, Teamwork, Microsoft Excel, Hospitality Management, Microsoft Word
Education
Michigan State University 2013 — 2016
Honors College, Hospitality Business and Real Estate Investment Management, Current GPA: 3.9
AdoptAClassroom.org November 2014 - January 2015
Minnesota AIDS Project May 2014 - July 2014
Asylum Access February 2014 - May 2014
ECFE Family School February 2012 - January 2014
St. Olaf College Dance Department September 2011 - January 2014
Laboratory to Combat Human Trafficking May 2013 - August 2013
Millennium & Copthorne Hotels May 2011 - August 2013
St. Olaf College Residence Life September 2012 - May 2013
Bon Appetit at St. Olaf College February 2012 - May 2012
Skills
Event Planning, Training, Public Speaking, Nonprofits, Research, Time Management, Spanish, Leadership, Community Development, Community Outreach, Teaching, PowerPoint, Volunteer Management, Social Media
Education
St. Olaf College 2011 — 2015
Bachelor of Arts (BA), Sociology and Anthropology, Concentrations in Management and Latin American Studies
Case Financial May 2014 - Present
Plus Relocation Services December 2013 - May 2014
Millennium & Copthorne Hotels April 2003 - November 2013
Industrial Lumber & Plywood, Inc. April 2000 - April 2003
Wood Goods Industries, Inc. April 2000 - September 2001
Holiday Inn Metrodome Hotel June 1998 - April 2000
Holiday Inn Burnsville Hotel June 1998 - April 2000
Ramada Hotel September 1995 - June 1998
Hilton Hotel & Towers June 1993 - September 1995
Skills
Payroll, Accounts Payable, Forecasting, Budgets, Finance, Cash Flow, General Ledger, Accounts Receivable, Accounting, Variance Analysis, Financial Statements, Cash Management, Auditing, P&L, Financial Audits, Journal Entries, Management, Training, Cost Accounting, Expenses, Balance Sheet, Sage 100, Timberline Accounting, Sage 300, Pivot Tables, Account Reconciliation, Bank Reconciliation, Financial Analysis, Sales and use tax..., Financial Reporting, Consolidation, Analysis, Balance, Cash Flow Forecasting, Revenue Recognition, Financial Forecasting, Microsoft Dynamics GP, Managerial Finance, GAAP, Accruals, Banking, Hospitality, Hospitality Industry, Revenue Analysis, Hospitality Management, Customer Service, Hotel Management, Hotels, Human Resources
Education
St. Cloud State University 1991 — 1993
Bachelor's degree, Accounting
Epiphany
Epiphany
Juanita's Foods July 2014 - Present
Millennium & Copthorne Hotels December 2012 - November 2013
Millennium & Copthorne Hotels March 2011 - December 2012
Millennium & Copthorne Hotels June 2010 - March 2011
Skills
Hospitality Management, Committed to..., Senior Management..., Hotels, Organization Skills, Hospitality Industry, Hospitality, Relationship Management, Front Office, Meeting Planning, Catering, Hotel Management, Management, Pre-opening, Resorts, Revenue Analysis, Banquets
Education
Pepperdine University
Master's degree
Millennium & Copthorne Hotels June 2015 - Present
Sherman Associates March 2010 - March 2011
Amherst H. Wilder Foundation 2009 - 2010
Sentinel Property Management 2006 - 2009
The Michaels Development Company 2004 - 2006
Aimco 2002 - 2004
Dominium January 1998 - September 2000
Skills
Section 8, Affordable Housing, Leases, Property Management, Apartments, Social Housing, Nonprofits, Property, Fair Housing, Management, Real Estate, Luxury, Investment Properties, Rentals, Section 42, Customer Service, Non-profits, Strategic Planning
Education
Minneapolis Community and Technical College
Linc-Global July 2015 - Present
Millennium & Copthorne Hotels January 2014 - Present
OBS Financial Solutions Pte Ltd October 2012 - June 2013
Fastwire October 2011 - June 2012
National University of Singapore June 2010 - August 2011
MVI Technologies Group May 2009 - July 2010
Skills
Integration, Linux, Microsoft SQL Server, Java, Windows Server, VMware, Operating Systems, System Administration, HTML, JavaScript, Project Management, LAN-WAN, VPN, Firewalls, PHP, TCP/IP, CSS, Android Development, LAMP, Joomla, WordPress, Magento, CCNA, Driving License, CSS Javascript, Google Analytics, Agile Project Management, Product Development, IT Infrastructure..., AWS, Akamai CDN, Web Operations, DNS, Omniture, MailChimp, CQ, Puppet, Python, Management, Software Development, Cloud Computing, Business Analysis, MySQL, E-commerce, CRM, Shell Scripting
Education
National University of Singapore 2008 — 2010
Master, Electrical Engineering
University of Electronic Science and Technology 2004 — 2008
Bachelor, Computer Science and Technology
Qinghuangdao No.1 High School 2001 — 2004
Diploma, Science
Virgin America May 2010 - Present
W Hotels December 2009 - May 2010
Lenox Hotel, Back Bay September 2004 - January 2010
The Inn at Harvard March 2008 - January 2009
Millennium & Copthorne Hotels June 2006 - March 2008
Skills
Hotels, Event Management, Hospitality, Microsoft Office, Customer Service, Hospitality Management, Food & Beverage, Event Planning, Sales, Hospitality Industry, Restaurants, Revenue Analysis, Tourism, Catering, Hotel Management, Yield Management
Education
Newbury College 2002 — 2006
BA, Interdisciplinary Studies
Hospitality Media Group, LLC February 2015 - Present
Millennium & Copthorne Hotels October 2012 - February 2015
All American Event and Party Rental April 2011 - October 2012
Skills
Event Planning, Microsoft Excel, Microsoft Office, Customer Service, Organization, Communication, Sales, Time Management, Delphi, Opera, Hospitality Management, Hospitality Industry
Education
The Ohio State University 2006 — 2010
Hospitality Management, Minors: Business, Communications, Graduated Cum Laude
Rossford High School 2002 — 2006
College Prep.
AMResorts May 2015 - Present
Teneo Hospitality Group December 2013 - May 2015
KRISAM GROUP June 2010 - November 2013
Venetian-Palazzo Resort Hotel Casinos February 2009 - June 2010
Tasca Enterprises LLC, May 2007 - February 2009
GCO Global Conference Organisers 2007 - 2009
Millennium & Copthorne Hotels June 1996 - May 2007
Skills
Marketing Strategy, Negotiation, CRM, Meeting Planning, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Incentives, Event Management, Resorts, Tourism, Food & Beverage, Yield Management, Trade Shows, Contract Negotiation, Event Planning, Location Intelligence, Corporate Events, Hotel Management, Customer Service, Management
Education
Rochester Institute of Technology 1992 — 1996
BS, Hotel & Resort Management & Business Minor
Chase Park Plaza January 2013 - Present
Millennium & Copthorne Hotels August 2011 - January 2013
APC by Schneider Electric September 2010 - August 2011
APC by Schneider Electric 2006 - September 2010
American Power Conversion 2006 - September 2010
Hyatt Hotels 1992 - 2005
Skills
Event Management, Sales Management, Sales, Customer Service, Team Building, Budgets, Strategic Planning, Hospitality, Event Planning, Project Management, Management, Team Leadership, Customer Satisfaction, Forecasting
Education
Purdue University 1988 — 1992
Bachelor of Science, Restaurant, Hotel & Institutional Management
DeSmet Jesuit High School 1984 — 1988
Highgate Hotels July 2015 - Present
Baha Mar August 2013 - July 2014
Starwood Hotels & Resorts Worldwide, Inc. January 2013 - August 2013
Starwood Hotels & Resorts Worldwide, Inc. July 2011 - January 2013
Highgate Hotels April 2011 - June 2011
Millennium & Copthorne Hotels March 2010 - November 2010
Millennium & Copthorne Hotels January 2007 - March 2010
Marriott International July 2006 - December 2006
Marriott International April 2003 - July 2006
Marriott International May 1999 - April 2003
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality, Tourism, P&L, Banquets, Catering, Spanish, Sales Management, Executive Management, Bilingual, Team Building, Budgets, Income Statement, Event Management, Forecasting, Hospitality Management, Revenue Analysis, Customer Satisfaction, Hotel Booking, Food & Beverage, Front Office, Yield Management, Training, Leadership, Convention Services, Hiring, Opening Hotels, Rooms Division, Property Management..., OnQ, Micros, Lodging, Meeting Planning, Restaurants, Event Planning, Guest Service Management, MICROS
Education
Radford University 1986 — 1990
B.A, Political Science/Spanish/Biology
Priory High School 1982 — 1986
Graduated from 6th Form, High School- Kingston, Jamaica-W.I.
Ingram Micro June 2014 - Present
Hampton Inn Williamsville (Buffalo Lodging Associates LLC.) October 2012 - June 2014
Hampton Inn Williamsville (Buffalo Lodging Associates LLC.) June 2009 - October 2012
Millennium & Copthorne Hotels March 2008 - June 2008
Skills
Hospitality Management, Hotel Management, Front Office, Rooms Division, Revenue Analysis, OnQ R&I, SalesPro, Property Management, Property Maintenance, Housekeeping, Cross Hilton Brand..., Culinary Education, Food & Beverage, Hiring, Revenue Forecasting, Meeting Planning, Guest Service Management, Guest Recovery, Concierge Services, Restaurants, ServSafe, Restaurant Management, OnQ, Property Management..., Hospitality, Hospitality Industry, Hotels, Sales
Education
State University of New York College at Buffalo 2009 — 2013
Bachelors of Science, Hospitality Management
Erie Community College 2007 — 2009
Associates degree, Hotel/Restaurant Management
Life Time - The Healthy Way of Life Company October 2014 - Present
Hyatt Regency August 2009 - October 2014
Millennium & Copthorne Hotels 2004 - 2006
Education
Minneapolis Business College 2003 — 2005
Travel and Hospitality Associate Degree
Accor Hotels December 2012 - Present
Accor December 2012 - March 2014
Millennium & Copthorne Hotels March 2011 - December 2011
Sconset market May 2001 - August 2007
Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Hotel Management, Food & Beverage, Micros, Front Office, Banquets, Restaurants, Revenue Analysis, Resorts, Catering, Rooms Division, Fine Dining, Tourism, Restaurant Management, Menu Development, Culinary Skills, Event Management, Customer Service, Teamwork, Microsoft Office, Event Planning, Management, Guest Service Management, Social Media, Microsoft Word, Microsoft Excel, Customer Satisfaction, Bartending, Time Management, Yield Management, Social Networking
Education
Suffolk University 2015 — 2015
Bachelor's degree, Business Administration and Management, General
International College of Management 2012 — 2013
Bachelor of Business, Hospitality Administration/Management
Queenstown Resort College 2010 — 2012
Higher diploma, Hospitality Administration/Management
Hyatt Hotels Corporation May 2012 - Present
Millennium & Copthorne Hotels February 2007 - May 2012
Hilton Minneapolis May 2005 - February 2007
Skills
Rooms Division, Revenue Management, Front Office, Hotel Management, Guest Service, Revenue Analysis, Customer Service, Hotels, Yield Management, Hospitality Industry, Property Management..., Pre-opening, Resorts, Hospitality Management, Food & Beverage, Hospitality, Leadership, Event Planning, Restaurants
Education
Lake Superior College 2000 — 2003
Veterans Home Care LLC March 2014 - Present
City of Kirkwood 2012 - Present
Advantage Automotive May 2010 - Present
Holiday Inn Hotel & Suites November 2010 - March 2014
Red Robin June 2007 - March 2010
Houlihan's Restaurants, Inc. September 2002 - December 2006
HMS Host - Lambert-St. Louis International Airport May 2001 - August 2002
Millennium & Copthorne Hotels June 1999 - May 2001
General American Life Insurance Company September 1995 - April 1999
GC Services September 1993 - September 1995
Skills
Inventory Management, Leadership, Recruiting, Customer Service, Budgets, Food, Restaurants, Training, Food & Beverage, Customer Satisfaction, Hospitality, Hospitality Management, Income Statement, Management, Hotels, Time Management, Event Management, Team Building, Profit, Event Planning, Human Resources, Marketing, Sales, Hiring, Purchasing
Education
Webster University 2007 — 2010
Master's Degree with Honors-Business Administration, Business Management
University of Missouri-Saint Louis 1992 — 1993
Bachelor of Science - Business Administration, Business Management
Southeast Missouri State University 1989 — 1992
Business Management
Premium Seats USA January 2010 - Present
Seminole Hard Rock Hotel & Casino November 2007 - December 2009
Seminole Hard Rock Hotel & Casino June 2007 - November 2007
Disney ABC Television Group December 2001 - May 2007
Mobile Ad Tailgating LLC 2005 - 2007
Royal Caribbean International November 2002 - April 2005
Millennium & Copthorne Hotels September 2000 - October 2002
Skills
Analysis, Team Management, Front Office, Video, Social Media Marketing, Public Relations, Marketing, Marketing Strategy, Advertising, Email Marketing, Hotel Management, Casino, Operations Management, Restaurants, Hospitality, Event Management, Customer Service, Management, Hotels, Event Planning, Budgets, Sales, Hospitality Management, Hospitality Industry, Resorts, Social Media, Food, Tourism, Leadership, Social Networking, Revenue Analysis, Training, Team Building
Education
Metropolitan State University of Denver 1997 — 2002
Hotel Mgmt, Hospitality, Meeting and Travel Admin
Santa Barbara City College 1998 — 1999
Fairview High School 1993 — 1997
Yes, All
Musselman Hotels January 2012 - Present
Hilton August 2008 - January 2011
Millennium & Copthorne Hotels January 2007 - August 2008
Education
Thames Valley University 2010 — 2011
Master of Business Administration (M.B.A.), Hospitality Administration/Management
Leeds Metropolitan University 2003 — 2007
Bachelor of Arts (B.A.), Business Information Management
Millennium & Copthorne Hotels March 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. February 2013 - March 2015
Mottzar Kitchen March 2008 - January 2013
Geneva Worldwide December 2010 - November 2012
Hilton New York February 2012 - July 2012
Highgate Hotels May 2011 - August 2011
Chinese American Planning Council (NYC) May 2008 - December 2008
Skills
Microsoft Applications, POS, Galaxy, OnQ R&I, OnQ, Delphi, Horizon, Opera, Consecutive..., Pivot Tables, Sales, Hospitality Management, Revenue Analysis, Budgets, Front Office, Hospitality Industry, Management, Property Management..., Hospitality, Analysis, Marketing, Revenue Forecasting, Hotel Booking, Outlook, Event Planning, Leadership, Social Media, Food & Beverage, Teamwork, Microsoft Office, Hotel Management, Customer Service, Microsoft Word, Research, Hotels, Microsoft Excel, PowerPoint, Resorts, MICROS
Education
St. John's University 2013 — 2015
Master of Business Administration (MBA), Marketing
Pace University - Lubin School of Business 2008 — 2012
Bachelor of Business Administration (BBA), Hospitality and Tourism Management
Harvard Club of New York March 2014 - Present
Allegria Hotel August 2013 - March 2014
Millennium & Copthorne Hotels February 2010 - April 2013
U Café September 2006 - February 2010
Westin New York at Times Square February 2004 - August 2006
The Westin New York at Times Square February 2004 - August 2006
The Regent Wall Street Hotel October 2003 - January 2004
The Lowell Hotel September 2002 - October 2003
Skills
Banquets, Micros, Pre-opening, Food & Beverage, Hospitality Management, Hotel Management, Fine Dining, Hospitality Industry, Hotels, Hospitality, Restaurants, Yield Management, Customer Service, Tourism, Convention Services, Guest Service Management, New Restaurant Openings, Food Safety, Pre-opening experience, Banquet Operations, Meeting Planning, Food Service, Menu Development, Catering, Food, Customer Satisfaction, Revenue Analysis, Wine, Culinary Skills, Resorts, Rooms Division, Front Office, Cuisine, Opening Hotels, Restaurant Management, Cost Control, Hiring, OnQ, Opera, P&L, Hotel Booking, Concierge Services, Menu Costing, Property Management..., Corporate Events, MICROS
Education
Johnson & Wales University
M.B.A, Global Business; Marketing
Johnson & Wales University 2000 — 2001
B.S., Hotel-Restaurant & Institutional Management
Johnson & Wales University
B.S, Hotel-Restaurant & Institutional Management
First Hospitality Group, Inc. March 2013 - June 2014
Millennium & Copthorne Hotels May 2011 - March 2012
Starwood Hotels & Resorts Worldwide, Inc. May 1988 - September 2010
Skills
Hotels, Hotel Management, Hospitality Management, Resorts, Hospitality, Leadership, Sales, Yield Management, Catering, Customer Service, Hospitality Industry, Food & Beverage, Banquets, Revenue Analysis, Pre-opening, Meeting Planning, Front Office, Tourism, Rooms Division
Education
National Louis University 1990 — 1992
Master of Science (M.S.)
Radisson Blu Aqua Hotel Chicago July 2011 - Present
Millennium & Copthorne Hotels March 2006 - January 2010
Harrison Conference Center - ARAMARK 2004 - 2006
Steves & Tate Marketing 1995 - 2005
Skills
Sales, Hotels, Hospitality, Hospitality Management, Food & Beverage, Tourism, Hospitality Industry, Hotel Management, Revenue Analysis, Yield Management, Restaurants, Meeting Planning, Pre-opening, Trade Shows, Event Management, Banquets, Front Office, Rooms Division, Convention Services
Education
Roosevelt University
Bachelor of Science, Hospitality and Tourism Management
Noble House Hotels & Resorts February 2011 - Present
Hilton Worldwide February 2010 - January 2011
Millennium & Copthorne Hotels December 2006 - January 2010
Irvine Hyatt Regency January 2006 - December 2006
Manhattan Beach Marriott November 2004 - January 2006
Renaissance Long Beach May 2002 - November 2004
Crystal Gateway Marriott February 2001 - May 2002
Philadelphia Airport Marriott December 1999 - February 2001
The Crystal City Marriott May 1999 - December 1999
Skills
Hospitality Industry, Hospitality Management, Hotels, Hospitality, Leadership
Education
Kansas State University 1994 — 1998
BS, Hotel, Restaurant & Institutional Management
Remington Hotels August 2015 - Present
Remington Hotels December 2014 - August 2015
CopperWynd Resort and Club October 2013 - October 2014
Millennium & Copthorne Hotels June 2012 - October 2013
Carefree Resort & Conference Center April 2011 - February 2012
Cranwell Resort, Spa & Golf Club July 2009 - August 2010
University of Southern California Thornton School of Music March 2005 - July 2009
Four Seasons Hotels and Resorts May 2003 - August 2004
Four Seasons Hotels and Resorts April 2002 - May 2003
Starwood Hotels & Resorts Worldwide, Inc. June 1999 - April 2002
Skills
Hotels, Rooms Division, Rooms Division..., Spa, Front Office, Resorts, Hospitality Industry, Hospitality Management, Process Scheduler, Reservation, Hotel Management, People Skills, Reservations, Event Management, Hospitality, Pre-opening
Education
Johnson & Wales University 1988 — 1992
Hospitality Administration/Management
Brigham and Women's Hospital - Primary Care Unit March 2015 - Present
Action for Boston Community Development, Inc. September 2014 - March 2015
Action for Boston Community Development May 2014 - September 2014
Action for Boston Community Development August 2013 - May 2014
Action for Boston Community Development August 2012 - August 2013
Action for Boston Community Development June 2012 - August 2012
Millennium & Copthorne Hotels July 2009 - June 2012
Jumpstart October 2007 - June 2009
Skills
Community Outreach, Resume Writing, Teamwork, Research, Job Coaching, Psychotherapy, Youth Development, Job Search Strategies, Career Counseling, Case Management Services, Customer Service, Fundraising, Public Speaking, Time Management, Event Planning, Social Networking, Hospitality, Creative Writing, Youth Mentoring, Student Financial Aid, Career Development, Student Counseling, Cover Letters, Enrichment, Job Development, Microsoft Office, Social Media, PowerPoint, Microsoft Excel, Microsoft Word, Front Office, Empowerment, Highly Dedicated, Goal Setting, Curiosity, Strategy Implementation, Cover Letter Writing, Referrals, Non-profit Program..., Partnership-building, Family Services, Career Opportunities, Career Skills, Communication Skills, Thinking Outside The Box, Team Leadership
Education
Suffolk University 2014 — 2014
Certificate in Nonprofit Management, A.Mass. Council of Human Service Providers
Wheelock College 2013 — 2013
Resource Development in Nonprofit Organizations
University of Massachusetts Boston 2007 — 2012
Bachelor of Arts (B.A.), Sociology, Psychology, and Criminal Justice
Edward M. Kennedy 2003 — 2007
GED
Hilton Back Bay May 2014 - Present
Millennium & Copthorne Hotels March 2014 - May 2014
Millennium & Copthorne Hotels August 2009 - March 2014
Hilton Dedham October 2007 - March 2009
Embassy Suites Boston Logan Airport January 2005 - October 2007
Marriott Residence Inn Boston Harbor on Tudor Wharf January 2004 - January 2005
Peabody Hotel Group January 2003 - January 2004
Hilton Boston Logan Airport June 2000 - June 2002
Skills
Hospitality Management, Hotels, Micros, Food, Hotel Management, Banquets, Hospitality, Catering, Restaurants, Fine Dining, Restaurant Management, Menu Development, Property Management..., Cuisine, Meeting Planning, Food, Banquet Operations, Wine, Event Management, Food Service, Customer Satisfaction, Food Safety, Delphi, Event Planning, Bartending, Menu Costing, Hiring, MICROS, Pre-opening, Resorts
Education
Johnson and Wales University 1997 — 1999
The Fairmont Chicago, Millennium Park January 2014 - Present
The Savoy - A Fairmont Managed Hotel - London England October 2012 - January 2014
The Savoy, A Fairmont Managed Hotel August 2010 - October 2012
Fairmont Battery Wharf, Boston December 2008 - July 2010
Millennium & Copthorne Hotels March 2008 - December 2008
Waterford Hotel Group June 2007 - March 2008
Johnson & Wales University November 2004 - May 2007
Marriott International May 2004 - January 2005
Concord Hospitality Enterprises June 2001 - August 2003
Skills
Hotels, Hotel Management, Pre-opening, Training, Micros, Rooms Division, Hospitality, Revenue Analysis, Management, Budgets, Banquets, Hospitality Management, Front Office, Food & Beverage, Customer Satisfaction, Property Management...
Education
Johnson and Wales University 2003 — 2007
B.S, Hospitality Management, Honours: Cum Laude
Michigan State University's Eat at State Food Truck August 2014 - Present
Michigan State University's Eat at State Food Truck January 2013 - Present
Marriott International May 2015 - August 2015
White Lodging Services January 2015 - January 2015
Millennium & Copthorne Hotels May 2014 - August 2014
White Lodging Services May 2013 - August 2013
Parma Trattoria and Mozzarella Bar May 2012 - December 2012
Skills
PowerPoint, Teamwork, Microsoft Word, Leadership, Microsoft Excel, Microsoft Office, Time Management, Customer Service, Social Media, Facebook, Cooking, Social Networking, Inventory Management
Education
Michigan State University 2012 — 2016
Bachelor's Degree, Hospitality Business, Senior
Monarch High School 2008 — 2012
Cheyenne Mountain Resort May 2015 - Present
Hyatt Hotels Corporation September 2013 - May 2015
Turtle Bay Resort August 2012 - August 2013
Destination Hotels and Resorts July 2010 - November 2011
InterContinental Hotels Group March 2009 - July 2010
Millennium & Copthorne Hotels August 2007 - August 2008
Fairmont Scottsdale Princess 2006 - 2007
APL 1998 - 2000
Skills
Resorts, Hotels, Hospitality Industry, Hospitality, Hospitality Management, Revenue Analysis, Hotel Management, Yield Management, Tourism, Meeting Planning, Micros, Sales, Hotel Booking, OnQ, Restaurants, Banquets, Convention Services, Property Management..., Trade Shows, Corporate Events, Luxury, Concierge Services, Menu Development, Forecasting, Event Management, Opera, Marketing, Contract Negotiation, Budgets, Hiring, Lodging, Destination Marketing, Customer Satisfaction, Event Planning, Opening Hotels, Leisure
Education
UCSB 1991 — 1993
Bachelor of Arts, International Studies
UCSB 1991 — 1993
Asian Studies
The Johns Hopkins University 1989 — 1991
Bachelor of Arts (BA)
Monogram Residential Trust March 2015 - Present
CazaPosh Realty Group November 2014 - March 2015
Millennium & Copthorne Hotels July 2014 - November 2014
Naropa University February 2013 - July 2014
HarveyFoster, LLC October 2012 - May 2014
Naropa University August 2011 - February 2013
Kapa'au Video Store July 2009 - June 2010
Skills
Copy Cataloging, Organizational..., Time Management, Timely Decision Making, Exceeding Expectations, Microsoft Office, Photoshop, Writing, Creative Writing, Creative Strategy, Eye for Details, Aesthetics, Customer Service, Customer Satisfaction, Friendly Demeanor, Committed to..., Appointment Scheduling, Receptionist Duties, Social Responsibility, Sense Of Responsibility, Psychology, Somatic Psychology, Exceptional Listener, Proofreading, Fundraising, Spanish, Literature, Books, Higher Education, Copy Editing, Editing, Poetry, Publicity, Publishing, Blogging, Content Writing, Facebook, Web Content, Newsletters, Storytelling, Research
Education
Naropa University 2010 — 2013
Contemplative Psychology & Writing and Poetics
Marriott Fort Collins November 2011 - Present
Millennium & Copthorne Hotels October 2008 - November 2011
East West Resorts May 1999 - May 2003
Interstate Hotels & Resorts May 1995 - May 1999
Embassy Suites November 1991 - February 1995
Keystone Resort March 1989 - November 1991
Skills
Member SGMP, Member CSAE, Hospitality Industry, Hospitality Management, Hotels, Hospitality, Meeting Planning, Sales Management, Sales, Revenue Analysis, Sales Process, Resorts, Tourism, Customer Service, Catering, Hotel Management, Trade Shows, CRM, Food & Beverage, Event Management, Event Planning, Marketing, Social Media Marketing, Team Building, Budgets, Menu Development, Corporate Events, Banquets, Yield Management, Convention Services, Pre-opening, Restaurants, Front Office, OnQ, Rooms Division, Property Management..., Hotel Booking, Opening Hotels, Lodging, Customer Satisfaction, Incentives
Education
Regis University 2005 — 2010
Business Administration
Stifel Financial Corp. April 2012 - Present
Raymond Management June 2008 - March 2012
Raymond Management November 2003 - June 2008
Millennium & Copthorne Hotels July 2002 - November 2003
John Q Hammons July 1998 - July 2002
Skills
Hotels, Customer Service, Budgets, Forecasting, Hospitality, Revenue Analysis, Microsoft Excel, Front Office, Accounts Payable, Food & Beverage, Hospitality Management, Sales, Hospitality Industry, Accounting, Hotel Management, Inventory Management, Microsoft Office, Team Building, Meeting Planning, Leadership
Education
Missouri State University 1998 — 2002
BA, Business Administration-Management
Missouri State University-West Plains 1996 — 1998
AA, General Studies
Millennium Hotels & Resorts June 2015 - Present
Millennium & Copthorne Hotels June 2014 - July 2015
4 Dreams Enterprises August 1995 - July 2015
Interstate Hotels & Resorts August 2013 - October 2013
Staff Pro May 2013 - October 2013
Pacific Glass Inc April 2008 - December 2012
Marriott International March 1999 - October 2007
Marriott International September 1990 - March 1999
Marriott International November 1986 - September 1990
Marriott International January 1979 - October 1986
Skills
Hotels, Resorts, Tourism, Hospitality Management, Logistics, Event Management, Team Building, Operations Management, Leadership Development, Menu Development, Budgeting, Creative Problem Solving, Banquets, Forecasting, Negotiation, Hiring, Public Speaking, Travel Management, Catering, Wedding Planning, Conferences, Customer Service, Account Management, Coaching, Food & Beverage, Pre Opening, Operational Efficiency, Sales Management, Profit & Loss Management, Organizational..., Problem Solving, Guest Satisfaction, Teamwork, Public Relations, Pre-opening, Profitability, Strategic Planning, Product Development, Events, Event Planning, Convention Services, Restaurants, Time Management, Corporate Events, Yield Management, Budgets, Customer Satisfaction, Workshop Facilitation, Personal Development, Training
Education
University of Wisconsin-Stout
Bachelor of Science, Hotel & Restaurant Management
Milwaukee Area Technical College
Associate of Science, Hotel & Restaurant Cookery
New Berlin West
Hilton St. Louis at the Ballpark March 2014 - Present
Hilton Orrington February 2011 - March 2014
MILLENIUM KNICKERBOCKER HOTEL June 2009 - February 2011
Millennium & Copthorne Hotels May 2009 - February 2011
WESTIN O'HARE June 2004 - May 2009
HYATT REGENCY AT PENNS June 2002 - October 2004
Hyatt Regency Chicago October 1999 - June 2002
WIGWAM RESORT August 1998 - January 1999
Skills
Menu Development, Restaurants, Food & Beverage, Catering, Food, Hotels, Culinary Skills, Banquets, Hotel Management
Education
Culinary Institute of America 1997 — 1999
Associate of Occupational Science, Culinary Arts
The Culinary Institute of America 1997 — 1999
AOS, Culinary Arts
Millennium & Copthorne Hotels July 2012 - January 2015
Boulder Millennium Harvest House - Millennium & Copthorne Hotels January 2011 - June 2012
The Steamboat Grand - Intrawest September 2007 - January 2011
Killington Resort Hotel & Conference Center - American Ski Company February 2004 - July 2007
American Skiing Company November 1998 - 2004
Ultimate Rugby 1994 - 2004
Skills
Hotels, Hospitality, Resorts, Food & Beverage, Banquets, Restaurants, Hospitality Management, Event Planning, Management, Food, Leadership, Wine, Hotel Management, Hospitality Industry, Food Service, Catering, Pre-opening, Restaurant Management, Menu Development, Micros, Property Management..., Tourism, Fine Dining, Rooms Division, Front Office, Hotel Booking, Event Management, Customer Service, Revenue Analysis, Budgets, MICROS, Conflict Resolution
Education
Springfield College 1985 — 1989
BS, Sports Biology
The Resort at Glade Springs April 2015 - Present
Millennium & Copthorne Hotels May 2011 - April 2015
Berry Hills Country Club 2006 - April 2011
Marriott International 1982 - 2006
Skills
Project Planning, Food & Beverage, Event Management, Corporate Events, Entertainment, Catering, Weddings, Hospitality Management, Resorts, Hotel Management, Hotels, Hospitality Industry, Hospitality, Revenue Analysis, Banquets, Public Relations, Pre-opening, Meeting Planning
Education
The University of Charleston
BS
Ohio University
Millennium & Copthorne Hotels June 2014 - May 2015
Gap Inc. August 2010 - February 2014
HPG International September 2003 - December 2008
HPG International September 2003 - December 2008
Skills
Customer Service, Hospitality, Sales, Marketing, Purchasing, Hotels, Project Management, Operations Management, Budgets, Supplier Sourcing, FF&E Procurement, OS&E, Hotel Management, Value Engineering, Management, Revenue Analysis, Retail, Hospitality Industry, Negotiation, Contract Negotiation, Interior Design
Education
Marywood University
BS, Hotel / Restaurant Management
Marywood University
Bachelor's degree, Hospitality Administration/Management
Cincinnati Bell November 2013 - Present
Millennium & Copthorne Hotels July 2012 - November 2013
Cincinnati Bell November 2007 - July 2012
FreeLife International 2005 - 2007
Skills
Employee Relations, HRIS, Human Resources, Vendor Management, Employee Training, Strategic Planning, Performance Management, Succession Planning, Talent Management, Recruiting, Talent Acquisition, Benefits Administration, Deferred Compensation, Applicant Tracking..., Program Management, Management, Negotiation, Leadership, Sales, Team Building, Training, Interviews, Employee Benefits, Employee Engagement, Personnel Management, Customer Service, Payroll, College Recruiting, Conflict Resolution, Policy, Onboarding, Temporary Placement, FMLA, Hiring, HR Policies, Screening, Coaching, Labor Relations, Workforce Planning, Career Development, Employment Law, Leadership Development, New Hire Orientations, Organizational..., Organizational..., Resume Writing, Sourcing, Staff Development, Technical Recruiting, Job Descriptions
Education
University of New Haven 2003 — 2005
Master of Arts, Industrial/Organizational Psychology
Sacred Heart University 2000 — 2003
Bachelor of Science, Psychology
Crowne Plaza Northstar September 2015 - Present
Millennium & Copthorne Hotels April 2014 - September 2015
Hilton Minneapolis October 2013 - April 2014
Millennium & Copthorne Hotels November 2011 - October 2013
Millennium & Copthorne Hotels March 2011 - November 2011
Torgerson Properties April 2010 - March 2011
Holiday Inn Express February 2008 - April 2010
Fischer Edit February 2006 - February 2008
Skills
Meeting Planning, Customer Service, Sales, Hospitality Industry, Selling, Hotels, Hospitality, Event Management, Trade Shows, Hospitality Management, Event Planning, Customer Satisfaction, Revenue Analysis, Menu Development, Resorts, Hotel Management
Education
Minnesota State University, Moorhead 2003 — 2005
Mass Communications, Advertising
DoubleTree by Hilton July 2015 - Present
Millennium & Copthorne Hotels February 2015 - July 2015
Crowne Plaza Downtown Minneapolis September 2013 - February 2015
Clarion Inn June 2011 - August 2013
St. Coletta of Wisconsin January 2011 - May 2011
Education
University of Wisconsin-Whitewater 2006 — 2011
BBA
Swinburne University of Technology 2010 — 2010
MedAmerica August 2015 - Present
The Umstead Hotel and Spa November 2010 - June 2015
Millennium & Copthorne Hotels 2008 - 2010
Skills
Microsoft Office, Typing, Communication, Customer Service, Social Media, Training, Team Leadership, Team Building
Education
North Carolina Central University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Michigan State University August 2015 - Present
INROADS April 2014 - Present
Pratt & Whitney May 2015 - August 2015
Michigan State University September 2014 - May 2015
Michigan State University August 2014 - December 2014
Pratt & Whitney May 2014 - August 2014
Michigan State University August 2013 - December 2013
Millennium & Copthorne Hotels June 2012 - August 2012
Skills
Microsoft Excel, PowerPoint, Teamwork, Leadership, Matlab, Microsoft Office, Time Management, Team Management, Microsoft Word, Public Speaking, UGS NX5, Data Analysis, Engineering, Event Planning, Social Media, Project Management, Organization Skills, Negotiation, Management, Research
Education
Michigan State University 2011 — 2015
Bachelor’s Degree, Mechanical Engineering, Senior
Abu Dhabi International Pvt. School 2004 — 2011
High School, International Baccalaureate
Accounting Principals August 2015 - Present
Accounting Principals December 2014 - August 2015
Visioneering Inc. September 2014 - November 2014
LA Fitness July 2014 - September 2014
LA Fitness April 2014 - August 2014
R.L Bondy Insulation January 2012 - April 2013
Anthony's Pizza and Pasta June 2011 - October 2011
Sheraton January 2011 - March 2011
Millennium & Copthorne Hotels May 2010 - September 2010
Weaver Multimedia Group January 2010 - May 2010
Skills
Social Media, Email Marketing, Social Media Marketing, Marketing Communications, Advertising, Marketing, Public Relations, Event Planning, Event Management, Marketing Strategy, Online Advertising, Press Releases, Online Marketing, SEO, Blogging, Sales, Facebook, Social Networking, Leadership, Integrated Marketing, Hospitality, Brand Development, Editing, Digital Strategy, Microsoft Office, Hotels, PowerPoint, Marketing Management, Corporate Events, Tourism, Entertainment, Microsoft Excel, Training, Coaching, Public Speaking, Trade Shows, Customer Service, Media Relations, Entrepreneurship, Management, Budgets, New Business Development, Personal Development, Coordinating Events, Business Development, Team Building, Business Planning, Parties, Sports Marketing, Wellness Coaching
Education
Johnson & Wales University-Denver 2008 — 2010
Bachelor’s Degree, Sports and Entertainment Events Management, 3.7
Grosse Pointe North High School 2003 — 2007
InterContinental Hotels Group (IHG®) August 2015 - Present
Highgate Hotels November 2013 - July 2015
Millennium & Copthorne Hotels April 2013 - November 2013
The Ritz-Carlton Hotel Company LLC April 2011 - April 2013
Marriott International January 2010 - April 2013
Proviso Leyden Council for Community Action 2009 - 2009
Sheraton Nashville Downtown 2007 - 2008
Gaylord Opryland Resort & Convention Center 2005 - 2007
Skills
Community Events..., Program Coordination, Individual Development..., Certified Trainer, Staff Recruitment and..., Operating Procedures..., Communication/Presentati..., Project Management, Business Process..., Customer Retention, Customer Service, Hospitality Management, Training, Hotels, Front Office, Recruiting, Meeting Planning, Resorts, Leadership, Management, Hospitality, Catering, Hospitality Industry, Time Management, Food & Beverage, Operations Management, Customer Satisfaction, Employee Training, Hotel Management, Pre-opening, Restaurants, MICROS, Banquets, Property Management..., Rooms Division, Tourism
Education
Tennessee State University 2004 — 2008
B.S., Psychology
Proviso West High School
Millennium & Copthorne Hotels April 2014 - Present
California State University, Long Beach February 2014 - Present
Sheraton Los Angeles Downtown July 2012 - April 2014
The Queen Mary December 2011 - June 2012
Wilshire Grand Hotel January 2000 - March 2012
Sheraton Gateway Hotel January 1995 - January 2000
Disneyland Hotel January 1987 - January 1995
Robert Barrie & Partners January 1980 - January 1987
Holiday Inn South Bend 1978 - 1979
Skills
Revenue Management, Rooms Division, Reservations, Hotels, Revenue Analysis, Yield Management, Hotel Management, Hospitality Industry, Hospitality, Front Office, Budgets, Opera, Forecasting, Hospitality Management, Hotel Booking, Restaurants, Catering, Sales, Resorts, Reservation, Property Management..., Food & Beverage, Micros, Management, Revenue Forecasting, Tourism, Pre-opening, OnQ, MICROS
Education
Johannes Gutenberg University Mainz 1975 — 1977
Magister, Germanistik
Middlebury College/ Gutenberg Universität 1975 — 1976
M.A, German, Language and Culture
University of Notre Dame 1971 — 1975
BA, Philosophy, German
Loews Hotels April 2015 - Present
Loews Hotels March 2014 - April 2015
Millennium & Copthorne Hotels September 2013 - March 2014
Loews Hotels October 2010 - September 2013
Homewood Suites by Hilton Hotel April 2008 - October 2010
Homewood Suites by Hilton Hotel February 2007 - April 2008
Doubletree Hotel Murfreesboro February 2006 - February 2007
Skills
Minute Taking, Business Correspondence, Microsoft Office, Meeting Planning and..., Resourceful..., 85 WPM, Monthly Close Process, Financial Reporting, Lotus Notes, Outlook, Opera PMS, OnQ, OnQ R&I, PeopleSoft, Payroll Processing, Cash Balance, Cashiering, Property Management..., Payroll, Hotels, Food, Hiring, General Ledger, Front Office, Opera, Hospitality, Hospitality Industry, Accounts Receivable, Process Scheduler
Education
Middle Tennessee State University 2002 — 2007
Bachelor of Music, Vocal Performance
Millennium & Copthorne Hotels July 2014 - Present
Millennium & Copthorne Hotels February 2013 - July 2014
Millennium & Copthorne Hotels September 2010 - February 2013
Millennium & Copthorne Hotels 2008 - 2010
Albergo Terminus (Lake Como, Italy) May 2008 - August 2008
Millennium & Copthorne Hotels 2007 - 2008
Dellisart Hospitality May 2007 - August 2007
Skills
Market Knowledge, Product Knowledge, Payroll, Inventory Management, Discipline, Works well individually, Customer Service, Customer Satisfaction, Self-starter, Dependable Team Player, Consistency, Tourism, Hotels, Hospitality, Hospitality Management, Food & Beverage, Front Office, Hospitality Industry, Hotel Management, Revenue Analysis, Property Management..., Resorts, Rooms Division, Restaurants, Management, Budgets, Time Management, Guest Service Management, Training, Opera, Banquets
Education
Niagara University 2005 — 2008
Bachelor's degree, Hotel and Restaurant Management, Planning and Control
Depew high school 2001 — 2005
Regents diploma, Business/Commerce, General
Highgate Hotels August 2015 - Present
Millennium & Copthorne Hotels November 2013 - November 2014
Denihan Hospitality Group June 2013 - November 2013
Davidson Hotels & Resorts January 2013 - June 2013
Grand Pacific Resorts April 2012 - December 2012
Wyndham Hotel Group January 2011 - April 2012
Wyndham Exchange & Rentals January 2007 - January 2011
Tiffany May 2004 - December 2007
Skills
Yield Management, Hotel Management, Hospitality Industry, Hospitality Management, ROI Strategies, Revenue Analysis, Budget Process, Forecasting, Income Statement, Inventory Management, Negotiation, Hotels, Resorts, Hospitality, Budgets, Pricing, Online Travel, Leadership, OnQ, Property Management..., Management, Opening Hotels, Rooms Division, Hotel Booking, Revenue Forecasting, Front Office, Opera, Pricing Strategy, Delphi, Distribution Strategies, P&L
Education
Kean University 2000 — 2004
Economics, Economics & International Business
Millennium & Copthorne Hotels July 2014 - Present
Waldorf Astoria New York September 2013 - July 2014
Hyatt Regency March 2013 - September 2013
Hilton Worldwide March 2011 - March 2013
Skills
Food & Beverage, Hospitality, Hotels, Restaurants, Banquets, Training, Food, Management, Process Scheduler, Tourism, Payroll, Hospitality Management, Food Service, Hospitality Industry, Inventory Management, Forecasting, Time Management, Customer Service, Restaurant Management, Catering, Employee Training, Sanitation, Hiring, Food Safety, Event Planning, Team Building, Inventory Control, Micros, Coaching, Purchasing, Fine Dining, Menu Development, Resorts, MICROS
Education
Lincoln University (MO) 2006 — 2009
Bachelor of Science, Health and Wellness, General
Lincoln University (MO) 2006 — 2009
Bachelor of Applied Science (B.A.Sc.), Wellness
ETHOS Health Communications August 2015 - Present
Stella & Dot April 2013 - July 2015
BioPharm Communications July 2013 - February 2015
Millennium & Copthorne Hotels June 2012 - August 2012
Skills
Customer Service, Administrative Duties, Microsoft Office, Time Management, PowerPoint, Microsoft Word, Teamwork, Outlook, Microsoft Excel, Social Networking, Event Planning, File Management, Leadership, Human Resources, Management, Sales, Event Management, Training
Education
University of London 2012 — 2012
International and Intercultural Communication
Radford University - College of Business and Economics 2008 — 2012
Bachelor of Business Administration (BBA), Business Management, Entrepreneurship, International Studies
Hopewell Valley Central High School 2004 — 2008
Wischermann Partners, Inc. May 2015 - Present
Millennium & Copthorne Hotels October 2013 - November 2014
Westin Hotels & Resorts July 2012 - October 2013
Rye Delicatessen and Bar May 2011 - July 2012
Fairmont Hotels & Resorts April 2007 - May 2011
Four Seasons Hotels and Resorts August 2006 - March 2007
Skills
Menu Development, Culinary Skills, Banquets, Pre-opening, Hotels, Menu Costing, Resorts, Menu Engineering, Pre-opening experience, New Restaurant Openings, Banquet Operations, Opening Hotels, Labor Control, Cost Control, Butchery, Fine Dining, Chef, Recipes, Hospitality, Gourmet, Cuisine, Pastry
Education
Le Cordon Bleu College of Culinary Arts-Minneapolis 2005 — 2006
Associate of Science (AS), Culinary Arts/Chef Training
Metropolitan State University 2004 — 2005
Marketing
College Association of NCCC December 2014 - Present
AVI Foodsystems July 2012 - December 2014
SJR Culinary Ventures November 2008 - April 2012
City Grill 2 inc. 2008 - 2012
Interstate Hotels & Resorts November 1998 - July 2008
Millennium & Copthorne Hotels December 2004 - October 2006
Plainfield country club 1996 - 1998
Sheraton Manhattan 1992 - 1994
Doral Hotels & Resorts The Tuscany, Doral Court December 1988 - December 1991
Skills
All aspects of food &..., Demonstaration cooking, Organization of large..., Training & mentoring, Culinary Skills, Food, Catering, Food & Beverage, Hospitality Management, Restaurant Management, Hotels, Hospitality, Cuisine, Fine Dining, Menu Development, Banquets, Recipes, Food Safety, Restaurants, Hotel Management, Hospitality Industry, Pre-opening, Chef, Pastry, Food Service, Resorts, Wine
Education
Culinary Institute of America 1986 — 1988
Associate of Arts (A.A.), Culinary Arts/Chef Training
St Giles New York - The Tuscany and The Court November 2010 - Present
Tecton Hospitality January 2006 - November 2010
Millennium & Copthorne Hotels August 2005 - January 2007
Hilton Millennium May 2004 - June 2005
Hilton Time Square October 1999 - May 2004
Sheraton New York May 1999 - October 1999
Skills
Front Office
Education
Mercy College
associates, hotel management
EY July 2013 - Present
Milton CAT September 2012 - June 2013
Providence College July 2010 - June 2012
Rhode Island Student Loan Authority August 2011 - February 2012
Millennium & Copthorne Hotels September 2009 - March 2010
Skills
Process Improvement, Team Leadership, Business Process..., Business Analysis, IT Audit, SOX 404, IT Controls, Segregation of Duties, Risk Assessment, Internal Controls, ERP Implementations, Oracle E-Business Suite, Microsoft Office, Microsoft Excel, PowerPoint, Management
Education
Providence College 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Providence College 2005 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
The Art of Elysium August 2014 - Present
Millennium & Copthorne Hotels January 2012 - August 2014
Skills
Food & Beverage, Event Planning, Menu Development, Certified TIPS Trainer, Hospitality Industry, Restaurants, Hospitality, Restaurant Management, Micros, Pre-opening, Fine Dining, Food Service, Food, Open Table, Wine, Bartending, New Restaurant Openings, Training, Wine Tasting, Hotel Management, Banquets, Rooms Division
Education
Santa Monica College 2007 — 2011
Associate of Arts (AA), Psychology
Manor High School 2005 — 2006
Millennium & Copthorne Hotels September 2009 - Present
Global Crossing July 2008 - September 2008
Education
Rutgers Business School 2006 — 2009
BS, Finance
Middlesex County College 2004 — 2006
Rodeway Inn & Suites Boulder Broker February 2015 - July 2015
Millennium & Copthorne Hotels April 2012 - January 2015
Millennium & Copthorne Hotels April 2012 - January 2015
the acorn school May 2014 - August 2014
The Egg & I Restaurant February 2011 - March 2012
Skills
Front Office, Hospitality, Hospitality Management, Hospitality Industry, Food & Beverage, Hotels, Customer Satisfaction, Pre-opening, Resorts, Team Leadership, MICROS, Catering, Employee Training, Menu Development, Schedules, Restaurants, Banquets, Conflict Resolution, Hotel Management, Customer Service, Revenue Analysis
Education
Oakland University 2015 — 2019
Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities
Boulder High School 2007 — 2011
Ann Bancroft Foundation November 2014 - Present
City of St. Louis Park March 2014 - Present
Girl Scouts of Minnesota and Wisconsin River Valleys August 2011 - October 2014
Winter Wonderland Figure Skating Club October 2006 - October 2014
City of St. Louis Park January 2012 - March 2014
Millennium & Copthorne Hotels July 2011 - May 2013
St. Cloud State University August 2009 - August 2011
St. Cloud State University September 2004 - August 2011
Cutting Edge Skating School 2007 - 2009
City of Sauk Rapids August 2008 - December 2008
Skills
Program Management, Program Development, Coaching, Event Management, Event Planning, Live Events, Volunteer Management, Volunteer Recruiting, Employee Training, Youth Programs, Youth Development, Coordinating Events, Curriculum Development, Facilities Management, Facilities Operations, Staff Supervision, Office Management, Customer Service, Non-profits, Athletic Facilities, Recreation Planning, Fundraising, Sports, Leadership, Community Development, Nonprofits, Program Evaluation, Recruiting, Management, Teaching, Community Outreach, Budgets, Training, Marketing, Grant Writing
Education
St. Cloud State University 2003 — 2010
B.A., Planning and Community Development
Sauk Rapids-Rice High School 1999 — 2003
Scout Design Studio November 2013 - Present
Millennium & Copthorne Hotels June 2013 - September 2013
Waldorf Astoria New York June 2008 - June 2013
Teach For America June 2004 - June 2006
Skills
Purchasing, Hotels, Supplier Negotiation, Strategic Sourcing, Procurement, Hospitality Industry, Food & Beverage, Contract Negotiation, Cost Control, Purchase Management, Hospitality Management, Hospitality, Hotel Management, Supply Management, Revenue Analysis, Forecasting, Resorts, Negotiation, Inventory Management
Education
Northwestern University 2000 — 2004
Bachelor's degree, Voice and Opera, Political Science (Minor)
Adair
Pryor High School
Millennium & Copthorne Hotels December 2012 - Present
Dollar General June 2011 - December 2012
McDonald's Corporation March 2009 - August 2012
Skills
Loss Prevention, Customer Service, Team Leadership, First Aid, Microsoft Word, Inventory Management, Revenue Analysis
Education
Southern Illinois University, Edwardsville 2014 — 2017
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Southwestern Illinois College 2010 — 2011
Associate's degree, Avation Maintnence
Southern Illinois University, Edwardsville 2008 — 2010
Millennium & Copthorne Hotels September 2014 - Present
MINDPLATE.tv LLC October 2012 - August 2013
Speak No Evil October 2012 - 2013
Skills
Screenwriting, Film Production, Video Production, Television, Film, Short Films, Feature Films, Documentaries, Producing, Directing, Commercials, Creative Writing, Video Editing, Cinematography, Entertainment, Post Production, Videography, Storytelling, Independent Film, Social Networking, Social Media, Event Management, Social Media Marketing, Hospitality, Hotel Management, Hotel Booking, Hospitality Industry, Concierge Services, Reservations
Education
Scottsdale Community College 2008 — 2012
Playwriting and Screenwriting
University of Tennessee-Knoxville 2005 — 2008
Hospitality Administration/Management
Millennium & Copthorne Hotels December 2010 - Present
Millennium & Copthorne Hotels 2010 - Present
Accurate Courier Service November 2007 - November 2010
Sofitel Hotel Los Angeles November 2006 - November 2007
Skills
Hotels, Hospitality Industry, Event Planning, Customer Service, Microsoft Excel, Microsoft Word, Social Media, Microsoft Office, PowerPoint
Education
UCLA 2007 — 2009
Bachelor's degree, Psychology
Santa Monica College 2005 — 2007
Millennium & Copthorne Hotels March 2014 - Present
Millennium & Copthorne Hotels April 2013 - March 2014
Loews Hotels August 2012 - March 2013
DSW June 2009 - September 2012
TD Garden March 2012 - May 2012
Rhode Island Coalition for the Homeless November 2011 - February 2012
Johnson & Wales University September 2010 - May 2011
Crossroads Rhode Island September 2009 - May 2010
Linens-N-Things June 2007 - December 2008
Skills
Microsoft Excel, Coordination/Organizatio..., Customer Service, Caterese Software, Sales, Fundraising, Event Planning, Social Media, Microsoft Word, Microsoft Office, Non-profits, PowerPoint, Event Management, Public Speaking, Public Relations, Editing, Research, Outlook, Facebook, Spanish, Photoshop, Time Management, Volunteer Management, Marketing, Social Media Marketing, Social Networking, Teamwork, Hospitality, Hotels, Catering, Food, Hospitality Industry, Hospitality Management, Leadership
Education
Johnson & Wales University 2008 — 2012
BS, Sports/Entertainment/Event Management
Natick High School 2004 — 2008
Natick High School
Natick High School
The Birmingham Group March 2012 - Present
Thirty-One Gifts September 2012 - January 2014
Southfield Public Schools September 2005 - June 2011
ACT October 2003 - April 2006
Boys & Girls Club of Southeastern Michigan June 2004 - August 2005
Royal Oak Public Schools January 2005 - June 2005
Dearborn Heights School District No. 7 March 2003 - June 2005
JVS November 2002 - August 2003
Millennium & Copthorne Hotels 2001 - 2001
Skills
Teaching, Classroom, Staff Development, Coaching, Curriculum Development, Access, Training, Microsoft Office, Curriculum Design, Educational Technology, Project Planning, Recruiting, Social Studies, Teamwork, Elementary Education, Nonprofits, Lesson Planning, Event Planning, Leadership, Sales, Special Education, Leadership Development, Customer Service, Human Resources, Public Speaking, Team Building, Conflict Resolution, Fundraising, Microsoft Excel, Program Management
Education
Wayne State University 2003 — 2007
M.A., Teaching
Michigan State University 1998 — 2002
B.A., Interdisciplinary Studies in Social Science (Human Resources)
Cranbrook Upper School 1994 — 1998
Covington Middle School
Four Points by Sheraton November 2013 - August 2014
Hotel Indigo April 2013 - October 2013
Hilton Garden Inn November 2009 - April 2013
Bradley Hotel June 2009 - December 2009
Fairfield Inn by Marriott/Times Square November 2008 - June 2009
Crowne Plaza Hotel July 2007 - August 2008
Accommodations Plus International June 2006 - July 2007
ARAMARK September 2005 - March 2006
Millennium & Copthorne Hotels September 2004 - September 2005
Fairfield Inn by Marriott July 2002 - May 2004
Skills
Yield Management, Labor Relations, Organizational..., Short Sales, Boutique Hotels, P&L Analysis, Hotels, Hotel Management, Restaurants, Pre-opening, Catering, Luxury, Hospitality, Rooms Division, Training, Opening Hotels, Food & Beverage, Contract Negotiation, Front Office, Customer Satisfaction, Leadership, Revenue Analysis, Sales, OnQ, Hospitality Industry, Hospitality Management, Banquets, Customer Service, Property Management..., Resorts, Management
Education
New York Institute of Technology 2004 — 2006
Bachelors Degree, Business Management, Hotel Management, Labor Relations
Johnson & Wales University 1998 — 2000
Associates Degree, Baking & Pastry Arts
Hyatt Hotels Corporation February 2004 - Present
Millennium & Copthorne Hotels August 2001 - February 2004
Thistle Hotels 1994 - 1998
Skills
Hotels, Resorts, Hospitality, Tourism, Revenue Analysis, Hospitality Industry, Hotel Management, Hospitality Management, Yield Management, Pre-opening, Rooms Division, Front Office, Lodging, Food & Beverage, Income Statement, Trade Shows, Meeting Planning, Sales Management, Catering, Sales Process
Education
Northern Illinois University 1975 — 1979
Jornalism; PR/Marketing
The Mark Hotel May 2015 - Present
One & Only Royal Mirage February 2013 - November 2014
Millennium & Copthorne Hotels June 2011 - January 2013
Pullman Mall of the Emirates Dubai May 2010 - May 2011
Relacom October 2009 - April 2010
Skills
•Proficient in MS..., •Proficient user of..., •Proficient user of..., Account Reconciliation, Accounts Payable, Accounts Receivable, Forecasting, Variance Analysis, Budgets, Internal Controls, Fixed Assets, Financial Statements, Invoicing, Bank Reconciliation, Analysis, Opera, Pre-opening, Hospitality, Management, Food & Beverage, Cash Flow Forecasting, Financial Accounting, Scala Accounting..., Financial Audits, Managerial Finance, Auditing, Financial Analysis, Cash Flow, Accounting, Finance
Education
ACCA 2007 — 2012
Associate's degree, ACCA
University of Karachi 2003 — 2005
Bachelor Of Commerce, Accounting and Finance
HexArmor April 2015 - Present
Millennium & Copthorne Hotels February 2014 - July 2015
Pearl Izumi October 2012 - February 2014
KLS Martin August 2010 - August 2012
Exclusive Resorts, LLC February 2006 - July 2010
Skills
Purchase Management, ERP Oracle, Vendor Management, Operating Budgets, Daily Reports, Process Improvement, Material Handling, Strategic Planning, Inventory Management, ERP Implementations, Data Analysis, Procurement, Team Building, Customer Service, Purchasing, Forecasting, Budgets, Supply Chain, Strategy, Logistics, Event Planning, Sourcing, Analysis, Training, Supply Chain Management
Education
Michigan State University 1995 — 2000
B.A., Bachelor of Arts, International Relations/Political Science Major & Spanish Major
Bright Horizons January 2015 - Present
Bright Horizons January 2013 - January 2015
Luxury Resorts August 2012 - October 2012
Collegiate Hospitality, LLC June 2007 - August 2012
Millennium & Copthorne Hotels 2005 - 2007
Skills
Resorts, Hotel Management, Hospitality, Hospitality Management, Hotels, Revenue Analysis, Rooms Division, Front Office, Hospitality Industry, Micros, Pre-opening, Yield Management, Property Management..., Hotel Booking, Revenue Forecasting, Forecasting, Guest Service Management
Education
Johnson & Wales University 1999 — 2003
B.S., Hotel/Restaurant/Institutional Management
New York Palace Hotel January 2012 - Present
Jumeirah Group July 2011 - December 2011
InterContinental New York Barclay April 2010 - July 2011
InterContinental New York Barclay May 2006 - March 2010
Crowne Plaza Times Square 2003 - 2006
Millennium & Copthorne Hotels 2001 - 2003
Sheraton Meadowlands Hotel 1997 - 2001
Crowne Plaza Hasbrouck Heights 1995 - 1996
Education
Ithaca College 1991 — 1995
Applied Psychology, Business & Psychology + Corporate Communications
iHeartMedia August 2015 - Present
Ingram Micro July 2014 - April 2015
Millennium & Copthorne Hotels September 2013 - July 2014
Millennium & Copthorne Hotels May 2009 - August 2013
Buffalo Niagara Convention & Visitors Bureau July 2012 - December 2012
Theodore Roosevelt Inaugural National Historic Site January 2012 - May 2012
SUNY Fredonia January 2009 - December 2011
Citadel Broadcasting May 2011 - August 2011
Skills
Event Planning, Heritage Tourism, Front Office, Hotels, Hospitality, Meeting Planning, Fundraising, Public Relations, Microsoft Office, Social Networking, Leadership, Customer Service, Social Media Marketing, Social Media, Time Management, Data Entry, Public Speaking, Employee Training, Budgets, Facebook, Customer Satisfaction, Training, Microsoft Word, Nonprofits
Education
State University of New York College at Fredonia 2008 — 2012
Bachelor of Science, Public Relations
Millennium & Copthorne Hotels June 2015 - Present
Indiana High School March 2013 - May 2014
Pennsylvania Department of Education August 2013 - December 2013
Summer Study Programs May 2009 - August 2012
Indiana University of Pennsylvania August 2010 - May 2012
Skills
Public Speaking, Research, Politics, Microsoft Office, Social Media, Teamwork, Leadership, Political Science, Time Management, Social Networking, Advanced Writing, Legal Research, Management
Education
Syracuse University - Maxwell School 2015 — 2017
Master of Arts (M.A.), International Relations
Syracuse University College of Law 2014 — 2017
Doctor of Law (J.D.), Law
Indiana University of Pennsylvania 2010 — 2014
Bachelor of Science (BS), Political Science/Pre-Law
CHS 2006 — 2010
High School Diploma
Hotel Indigo East End September 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. September 2009 - May 2014
Millennium & Copthorne Hotels April 2007 - September 2009
Omni Hotels April 2005 - April 2007
Skills
Hospitality Management, Sales, Revenue Analysis, Food & Beverage, Hotels, Hotel Management, Wine, Hospitality, Hospitality Industry, Delphi, Contract Negotiation, Rooms Division, Meeting Planning, Pre-opening, Resorts, Yield Management
Education
Johnson & Wales University 1996 — 2000
Bachelor's degree Hospitality Sales & Tourism
Johnson and Wales University 1996 — 2000
BS, Hospitality Sales
Loews Hotels February 2015 - Present
Millennium & Copthorne Hotels October 2014 - February 2015
Millennium & Copthorne Hotels April 2013 - October 2014
PartsLane LLC January 2013 - March 2013
Target June 2012 - December 2012
O' Donoghues Irish Pub May 2010 - May 2012
The Lounge Boutique May 2011 - August 2011
The City Market May 2009 - June 2011
McCormick & Schmick's April 2008 - July 2008
Kohl's Department Stores January 2008 - April 2008
Skills
Fashion, Visual Merchandising, Customer Service, Event Management, Event Planning, Photoshop, PowerPoint, Highly responsible, Merchandising, Illustrator, Microsoft Excel, Microsoft Word, Management, Leadership, Problem Solving, Motivation, Creativity, Hospitality Industry, Front Office, Sales, Public Relations, Time Management, Apparel, Retail, Social Networking, Teamwork, Social Media, Microsoft Office, Hospitality, Styling, Trend Analysis, Coordinating Events, Trade Shows, Online Marketing, Team Building, Retail Sales, Corporate Events, Coordinating Special..., Cooking, Hospitality Management, Hotel Management
Education
Kendall College
Hospitality Management Program
Iowa State University 2008 — 2012
Bachelor's degree, Apparel and Textiles
University of the Arts London 2011 — 2011
Bachelor's degree, Apparel Merchandising, Public Relations and Event Management
Brookfield East Highschool 2004 — 2008
Highschool Diploma
GrandLife Hotels January 2015 - Present
Millennium & Copthorne Hotels June 2014 - January 2015
GrandLife Hotels January 2013 - May 2014
Dream Downtown October 2011 - January 2013
GrandLife Hotels January 2010 - October 2011
GrandLife Hotels May 2009 - January 2010
Soho & Tribeca Grand Hotels May 2008 - November 2009
Soho & Tribeca Grand Hotels 2005 - May 2009
Soho & Tribeca Grand Hotels August 2005 - September 2005
Soho & Tribeca Grand Hotels 1999 - 2005
Skills
Hospitality Management, Hospitality Industry, Hotels, Revenue Analysis, Hospitality, Hotel Management, Pre-opening, Yield Management, Micros, Rooms Division, Front Office, Hotel Booking, Property Management..., Inventory Management, Forecasting, Budgets, Luxury, Opera
Education
Loyola Marymount University 1986 — 1990
Business Management
Ghertner & Company August 2015 - Present
Millennium & Copthorne Hotels March 2000 - Present
Davidson Hotels & Resorts June 1995 - February 2000
Additional hotel experience March 1982 - June 1995
Skills
Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Revenue Analysis, Budgets, Hospitality, Forecasting, Pre-opening, Rooms Division, Food & Beverage, Yield Management, Lodging, Customer Service, Resorts, Income Statement, Catering, Profit, P&L
Education
MTSU 1982 — 1986
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Washburn Rural High School 1980 — 1982
High School, 3.25
Stratton Mountain Resort November 2014 - Present
Cheyenne Mountain Resort November 2013 - October 2014
Westin Denver Downtown Hotel January 2013 - May 2013
Sheraton Denver Downtown Hotel December 2008 - May 2013
Adam's Mark Hotel/Sheraton Denver Downtown Hotel December 2004 - May 2013
Western Golf Management December 2007 - May 2008
Millennium & Copthorne Hotels April 2006 - February 2007
Loews Hotels August 2002 - October 2005
Skills
Resorts, Hotel Management, Hotels, Hospitality Industry, Food & Beverage, Hospitality, Culinary Skills, Micros, Menu Development, Pre-opening, Food, Purchasing, Restaurants, Front Office, Revenue Analysis
Education
Saint John's University 1996 — 1998
BS, Accounting, Business
Nassau Community College 1994 — 1996
AS, Business Administration, Business
Wyndham Hotel Group March 2015 - Present
Hersha Hospitality September 2013 - March 2015
Hyatt Hotels Corporation February 2004 - September 2013
Millennium & Copthorne Hotels September 2001 - February 2004
Indecorp May 1999 - September 2001
Thistle Hotels November 1995 - May 1999
Alitalia Compagnia Aerea Italiana SpA June 1992 - November 1995
Northwest Airlines May 1981 - May 1990
Skills
Hospitality Management, Revenue Analysis, Hospitality, Hotel Management, Resorts, Yield Management, Customer Service, Sales Management, Tourism, Pre-opening, Meeting Planning, Hospitality Industry, Hotels, Food & Beverage, Rooms Division, Hotel Booking, Convention Services, Airline Management, Management Consulting, Strategic Partnerships, Strategic Communications, Team Building, Team Leadership, Mentoring, Public Speaking, Organizational..., Opening Hotels, Franchise Consulting, Hospitality Consulting, Contract Negotiation, GDS systems, Competitive Analysis, Brand Awareness, Brand Development, Business Travel, Trade Shows, International Travel, Business Travel..., GDS / Hotel Booking..., Airline Crew Sourcing, In-Flight Service..., Sales, Leadership, Leisure, Forecasting, Marketing Strategy, Market Planning, Strategy, Management, Salesforce.com
Education
Northern Illinois University 1975 — 1979
Bachelor's degree, Public Relations and Marketing
Wheeling High School
College Prep
Homewood Suites by Hilton Midtown Times Square South October 2014 - Present
Hilton Garden Inn Central Park South/Midtown West October 2013 - June 2014
Residence Inn by Marriott Manhattan/Midtown East August 2012 - October 2013
HSMAI 2009 - 2013
Wyndham Garden Hotel Times Square South June 2010 - November 2011
Flatotel June 2005 - June 2010
Crowne Plaza United Nations 2002 - 2005
Millennium & Copthorne Hotels 1998 - 2001
Hotel Lexington January 1990 - October 1998
Skills
Revenue Management, Microsoft Office, Contract Negotiations, Hotels, Budgeting, Customer Service, Customer Relations, Sales Management, Hospitality Industry, Account Management, Hotel Management, Strategic Planning, Marketing Strategy, Advertising, Social Media, New Business Development, Online Marketing, Promotions, Social Media Marketing, Competitive Analysis, Hospitality Management, Hospitality, Greek, Sales Presentations, Revenue Analysis, Budgets, Meeting Planning, Contract Negotiation, Tourism, Sales, Strategy, Management, Leadership, Corporate Events, Food & Beverage, Resorts, Negotiation, Yield Management, Business Development, Opening Hotels, Event Management, Restaurants, Catering, Front Office, Property Management..., Pre-opening, Rooms Division, Incentives, Hotel Booking, Online Travel
Education
City University of New York-Queens College
BS, Biology/Pre-Med
IS 126
Junior High School Diploma
Kastoria High School
High School Diploma
Millennium & Copthorne Hotels May 2004 - Present
Greater Cincinnati Convention and Visitors Bureau April 2003 - May 2004
American Motorcyclist Association March 1998 - April 2003
Education
Ohio University 1987 — 1989
Leisure Hotels and Resorts April 2015 - Present
The University Club of Milwaukee 2014 - 2014
The University Club of Milwaukee 2014 - 2014
Larsmont Cottages & The Ledge Rock Grille April 2005 - December 2012
DoubleTree by Hilton November 2002 - January 2005
Millennium & Copthorne Hotels 1999 - 2005
Starwood Hotels & Resorts Worldwide, Inc. 1997 - 1999
Johnson & Wales University 1992 - 1997
New England Innkeepers Association 1988 - 1996
The Colonnade Hotel 1990 - 1992
Skills
Restaurants, Hotels, Hospitality Management, Hospitality Industry, Revenue Analysis, Hotel Management, Hospitality, Yield Management, Resorts, Banquets, Pre-opening, Budgets, Rooms Division, Micros, Food & Beverage, Front Office, Customer Satisfaction, Fine Dining, Wine, Restaurant Management, Corporate Events, Tourism, Management, Meeting Planning, Trade Shows, Menu Development, Culinary Skills, Sales, Marketing, Property Management..., Time Management, Food, Food Service, Hotel Booking, Opening Hotels, Guest Service Management, MICROS, Catering
Education
University of Rhode Island 1994 — 1996
Master of Business Administration (M.B.A.), Marketing & Finance
Johnson and Wales University 1992 — 1996
Executive Director of Practicum Education
University of New Hampshire - Whittemore School of Business and Economics 1967 — 1971
Bachelor's degree, Hospitality Administration/Management
Penn State University 1967 — 1969
Associate of Arts and Sciences (AAS), Foodservice Systems Administration/Management
Binghamton North High School
Millennium & Copthorne Hotels 2009 - Present
Millennium Hotel St Louis April 2007 - Present
Millennium Hotels and Resorts 2007 - Present
Hilton Orlando/Altamonte Springs June 2002 - April 2007
Adam's Mark Orlando April 2001 - December 2002
Gaylord Palms January 2002 - June 2002
Education
State University of New York College at Buffalo 1989 — 2003
BS, Psychology and Human Services
The River Club September 2009 - Present
Millennium & Copthorne Hotels August 2006 - September 2009
Millennium Hotels and Resorts 2006 - September 2009
Harrision Confrence Center 2002 - 2006
Waldorf Astoria 2000 - 2002
Coles House Restuarant 1998 - 2000
Restaurant Associates 1997 - 1998
Handkes 1997 - 1998
Skills
Culinary, Banquets, Menu Development, Hospitality Management, Food & Beverage, Hospitality Industry, Hotel Management, Catering, Hotels, Hospitality, Fine Dining, Pre-opening, Food, Restaurants, Revenue Management, Menu Design, Guest Satisfaction, Scheduling, Forecasting, Event Management, Hiring, Budgeting, Purchasing, Cooking, Team Building, Inventory Management, Resorts, Revenue Analysis, Culinary Skills, Micros, Process Scheduler, Restaurant Management, Wine, Rooms Division, Yield Management, Chef, Opening Hotels, Cuisine, Front Office, Budgets, Customer Satisfaction
Education
The Culinary Institute of America 1995 — 1997
The Culinary Institute of America
Savvy Consultants October 2007 - Present
Millennium & Copthorne Hotels October 2001 - October 2007
Education
Saint Leo University 1983 — 1987
BA, Marketing
Eisenhower Medical Center January 2012 - Present
Palm Springs Desert Resorts Convention and Visitors Authority July 2010 - January 2012
Eisenhower Medical Center August 2009 - August 2010
Millennium & Copthorne Hotels January 2007 - August 2009
Destination Hotels and Resorts November 2000 - January 2007
Skills
Sales, Sales Management, Social Media Marketing, Leadership, Marketing Strategy, Pre-opening, Tourism, Event Management, Marketing, Hospitality, Resorts, Budgets, Marketing Communications, Strategic Planning, Hospitality Management, Hotels, Hospitality Industry, Account Management, Event Planning, Customer Service, Trade Shows, Catering, Revenue Analysis
Education
San Diego State University-California State University 1980 — 1985
Bachelor of science
The Ballantyne Hotel & Lodge August 2015 - Present
The Ritz-Carlton, Westchester February 2011 - July 2015
The Ritz-Carlton, Pentagon City January 2007 - January 2011
The Ritz-Carlton, Pentagon City 2005 - 2007
Sheraton New York Hotel 2000 - 2004
Millennium & Copthorne Hotels 1997 - 1999
Skills
Hospitality Management, Event Management, Hotels, Hospitality Industry, Hospitality, Hotel Management, Food & Beverage, Banquets, Catering, Revenue Analysis, Meeting Planning, Menu Development, Restaurants, Corporate Events, Event Planning, Tourism, Trade Shows, Public Relations
Education
Ithaca College 1988 — 1992
BA, History
Millennium & Copthorne Hotels June 2014 - Present
Campbell Killan Brittan & Ray, LLC 2014 - Present
AmFirst Bank, N.A. September 2012 - Present
Aurora Bank FSB June 2011 - September 2013
Legacy Asset Management Company June 2009 - August 2012
Woodlands Commercial Bank September 2006 - February 2012
Aurora Bank FSB February 2008 - October 2008
Lehman Brothers September 2006 - September 2008
White & Case March 2001 - September 2006
Skills
Corporate Law, Capital Markets, Securities, Corporate Governance, Mergers & Acquisitions, Contract Negotiation, Due Diligence, Securities Regulation, Structured Finance, Corporate Finance, Joint Ventures, Private Equity, Loans, Banking, Investment Banking, Retail Banking, Commercial Banking, Bankruptcy, Mortgage Banking, Leveraged Finance, Finance, Strategic Planning, International Law, Legal Writing, Legal Advice, Legal Compliance, Legal Documents, Board Governance, Advisory Boards, Board of Directors, Financial Regulation, Accounting, Litigation Management, Management, Compliance, Regulatory Submissions, Contract Management, Vendor Management, Insurance, Hedge Funds, Securitization, AML, Acquisitions, Financial Institutions, Asset Management, Cross-border..., Structured Products, Financial Services, Fixed Income, OFAC
Education
Syracuse University - Martin J. Whitman School of Management
MBA
Syracuse University College of Law
JD
University of Nebraska-Lincoln
Bachelor of Science (BS), Accounting
The Lexington New York City April 2014 - Present
Millennium & Copthorne Hotels April 2012 - March 2014
Millennium & Copthorne Hotels March 2011 - April 2012
Cassa Hotel & Residences at Desires Hotels June 2010 - March 2011
Jumeirah Essex House 2007 - 2010
Skills
Hotels, Pre-opening, Hospitality Industry, Spanish-speaking, Hospitality, Tourism, Delphi, Pre-opening experience, Banquets, Catering, Customer Satisfaction, Event Planning, Front Office, Hotel Booking, Hotel Management, Opera, Property Management..., Resorts
Education
Manhattan College 2002 — 2006
Bachelor of Arts (B.A.), Double Major: Spanish and Communication
Millennium & Copthorne Hotels January 2014 - Present
Morgans Hotel Group January 2005 - December 2013
Ian Schrager Hotels 1999 - 2005
Caesars World Inc. 1996 - 1999
ITT Sheraton Hotels 1992 - 1996
Skills
Construction Management, Contract Negotiation, Construction, Renovation, Hotels, Budgets, Real Estate Development, Facilities Management, Contract Management, Project Management, Project Planning, Value Engineering, Negotiation, Property Management, Real Estate, Purchasing, Hospitality, Pre-opening, Strategic Planning, Leadership, Engineering, Resorts, Cost Control, Hospitality Industry, Feasibility Studies, Property Management..., Management
Education
Penn State University 1987 — 1991
MJW Management Consulting 2014 - Present
Zlicious Confections December 2011 - Present
Millennium & Copthorne Hotels February 2012 - July 2013
Northrop Grumman Aerospace Systems August 2009 - February 2012
Hilton Hotels Corporation World Headquarters 2007 - 2009
Hilton Hotels Corporation 2004 - 2007
The Waldorf Astoria 2002 - 2004
Hyatt Hotels 1999 - 2002
Education
The New Cooking School 2010 — 2010
Pastry
Michigan State University
B.A, Business
Millennium & Copthorne Hotels June 2015 - Present
Millennium & Copthorne Hotels June 2014 - Present
Morgans Hotel Group September 2004 - June 2014
Seton Hall University School of Law September 2005 - May 2010
Skills
Legal Writing, Legal Research, Interviews, Employment Law, Immigration Law, Corporate Law, Intellectual Property, Westlaw, Litigation, Civil Litigation, Securities Regulation, Courts, Licensing, Criminal Law, Mediation, Event Management, Hospitality Management, Human Resources, Hospitality, Hospitality Industry, Management
Education
Seton Hall University School of Law 2006 — 2010
Juris Doctor, Law
Saint John's University 2000 — 2005
B.S., Criminal Justice
Jack in the Box May 2015 - Present
TaylorMade-adidas Golf August 2012 - May 2015
TaylorMade-adidas Golf Company December 2011 - August 2012
TaylorMade-adidas Golf Company September 2007 - December 2011
Affiliated Computer Services July 2005 - September 2007
Omni Hotels June 2004 - July 2005
Del Mar Country Club November 2002 - June 2004
Millennium & Copthorne Hotels 2001 - 2002
Skills
Planning, Implementation Of..., Lean Initiatives, Supply Chain Management, Project Planning, Lean Manufacturing, Forecasting, Inventory Management, Cross-functional Team..., Coaching, Operations Management, Business Process..., Team Building, Supply Chain, Product Development, Process Improvement, Program Management, Marketing Strategy
Education
San Diego State University-California State University 2010 — 2010
Certification, Lean Enterprises
San Diego State University-California State University 2007 — 2008
PMP Certification, Project Managment
University of Phoenix 2004 — 2006
BSBA, Business Administration
University of Minnesota-Twin Cities 2000 — 2002
The Iroquois New York Hotel April 2015 - Present
Millennium & Copthorne Hotels July 2014 - April 2015
ARAMARK February 2013 - July 2014
Villanova University Conference Center/ARAMARK February 2013 - July 2014
The Desmond Tutu Center/ ARAMARK October 2012 - February 2013
The Desmond Tutu Center/ ARAMARK July 2012 - September 2012
TRUMP SOHO May 2010 - December 2010
The Waldorf=Astoria Hotel October 2006 - May 2010
The Waldorf Towers July 2006 - October 2006
The Waldorf=Astoria February 2006 - July 2006
Skills
Hospitality, Hotels, Sales, Restaurants, Hospitality Management, Meeting Planning, Hospitality Industry, Marketing, Revenue, Food & Beverage, Event Management, Revenue Forecasting, Revenue Analysis, Budgets, Customer Service, Process Improvement, Hotel Management, Google Analytics, Collaborative Problem..., Interact with All..., Outlook, PowerPoint, Microsoft Word, Contract Negotiation, Training, Microsoft Office, Microsoft Excel, High Level Of..., Oral & Written..., iHotelier, Professional Organizing, Delphi, Negotiation, Team Building, Administrative..., General Administrative..., Multi-tasking Skills, Banquets, Internet Savvy, Adobe, Management, Food, OnQ, Opera, Micros, Maestro, Open Table, Marketing Strategy, Leadership, Sales & Marketing...
Education
New York University 2002 — 2004
Master of Arts
New York City Technical College 1996 — 2000
Bachelor of Science
Kokua Hospitality, LLC April 2015 - Present
Millennium & Copthorne Hotels May 2014 - March 2015
Marriott International October 1998 - May 2014
Marriott International January 1997 - January 1998
Marriott International January 1996 - January 1997
Marriott International January 1995 - January 1996
Skills
Hospitality Industry, Hospitality Management, Catering, Hospitality, Hotels, Meeting Planning, Budgets, Event Planning, Menu Development, Training, Customer Satisfaction, Food & Beverage, Hotel Management, Event Management, Sales, Food, Corporate Events, Pre-opening, Public Relations, Restaurants, Leadership, Resorts, Tourism, Management, Yield Management, Wedding Planning, Banquets, Convention Services, Micros, Trade Shows, Revenue Analysis, Rooms Division
Education
University of Nevada-Las Vegas 1987 — 1992
Bachelor of Science (BS), Hotel Management
Kenwood Academy 1983 — 1987
High School Diploma
Roosevelt University
Post graduate work, Hospitality and Tourism Management
High Velocity Hospitality January 2013 - Present
Miller Global Properties, LLC August 2012 - Present
Windsor Capital Group, Inc. June 2010 - July 2012
Windsor Capital Group April 2008 - June 2010
Millennium & Copthorne Hotels October 2006 - April 2008
John Q Hammons October 1999 - October 2006
Commonwealth Hotels September 1998 - October 1999
Winegardner & Hammons June 1991 - September 1998
Skills
Hotels, Hotel Management, Yield Management, Revenue Analysis, Hospitality Industry, Resorts, Leadership, Hospitality Management, Food & Beverage, Restaurants, Pre-opening, Hospitality, Front Office, Property Management..., Catering, Banquets, Meeting Planning, Trade Shows, Rooms Division, OnQ, Tourism, Budgets, Fine Dining, Food, Opening Hotels, Cost Control, Event Planning, Culinary Skills, Event Management, Restaurant Management, Micros, Hiring, Menu Development, Forecasting, Guest Service Management, Wine, Leisure, Contract Negotiation, Customer Satisfaction, Lodging, Income Statement, Profit, Convention Services, Hotel Booking, Concierge Services, Corporate Events, Pre-opening experience, Revenue Forecasting, Hotel Administration, P
Education
Michigan State University 1987 — 1991
BS, Hospitality Business
Michigan State University 1987 — 1991
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Principal January 2014 - May 2015
Omni Hotels & Resorts April 2012 - November 2013
Reunion Resort November 2006 - April 2012
Los Angeles Tourism & Convention Board (LA INC.) February 2003 - September 2006
Millennium & Copthorne Hotels March 1997 - January 2003
Skills
Hotels, Hospitality
Education
New York University
Master of Science / Tourism and Travel Administration
The New School
Master of Science / Tourism and Travel Administration
Kean University
Secondary Education Certification
University of Delaware
BA, Economics
Four Points by Sheraton June 2005 - November 2008
LA Inc, Convention & Visitors Bureau October 2003 - October 2004
Millennium & Copthorne Hotels May 2001 - March 2003
Starwood Hotels & Resorts June 1998 - May 2001
US Navy October 1989 - October 1993
Education
Robert Morris University - Illinois 1986 — 1988
Business
Millennium & Copthorne Hotels March 2006 - Present
Streams of Dreams 1995 - Present
Morgans Hotel Group 2004 - 2006
Marriott Grand Hotel & Resort 2003 - 2004
Embassy Suites 2001 - 2003
Millenium Hilton Hotel 1997 - 2001
matterhorn country sports shop 1995 - 1997
Skills
Emergency Management, Leadership, Private Investigations, Hotels, Physical Security, Hospitality, Security, Hospitality Management, Hospitality Industry, Hotel Management, Executive Protection, Security Operations, Corporate Security, Pre-opening, Security Management, Rooms Division, Supervisory Skills, Crisis Management, Surveillance, Criminal Investigations, Criminal Justice, CCTV, Workplace Violence, First Aid, Firearms, Interrogation, Homeland Security, Investigation, Internal Investigations, Counterterrorism, Training, Public Safety, Crime Prevention, Police, Management, Resorts, Evidence, Protection, Fly Fishing, Fly Tying, Photography, Fly Fishing Guide
Education
Rockland Community College 1989 — 1990
Associates, Criminal Justice
Vantiv March 2003 - Present
Today's Office Professionals June 2000 - March 2003
The First Christian Assembly, Inc. September 1996 - June 2000
Cherick Communications August 1991 - September 1996
Millennium & Copthorne Hotels January 1989 - August 1991
Holiday Inn Hotel & Suites May 1987 - December 1988
Skills
Customer Service, Payment Card Processing, Relationship Management, Coaching, Team Building, Microsoft Office, Call Center, Account Management, Electronic Payments, Process Improvement, Strategic Planning, Public Speaking, Sales, Banking, Salesforce.com, Event Planning, Call Centers, Troubleshooting, Marketing, B2B, Forecasting, Management, Leadership, Merchant Services, Debit Cards, Credit Cards, Networking, Mobile Payments, Payment Systems, Acquiring, Payment Gateways
Education
United Theological Seminary 1991 — 1993
MARC, Master of Arts in Religious Communications
Lee University 1982 — 1988
BA, Communications
Savor at McCormick Place August 2015 - Present
Hilton Worldwide December 2011 - August 2015
Pyramid Hotel Group May 2007 - October 2011
Millennium & Copthorne Hotels January 2003 - May 2007
Adams Mark Hotel March 1999 - May 2003
Silvertree Hotel May 1994 - April 1998
Greunke's First Street Inn May 1991 - May 1994
Skills
Hospitality Management, Hotel Management, Revenue Analysis, Banquets, Food, Hospitality, Resorts, Catering, Micros, Restaurants, Hotels, Hospitality Industry, Yield Management, Pre-opening, Menu Development, Fine Dining, Front Office, Rooms Division, Restaurant Management, Culinary Skills, OnQ, Property Management..., Food, Food Service, Cost Control, Wine, Meeting Planning, Menu Engineering, Income Statement, Menu Costing, Customer Satisfaction, Delphi, Hiring, Revenue Forecasting, Event Management, Food Safety, Profit, Inventory Management, Sanitation, Event Planning, Budgets, Forecasting, Food Quality, Customer Service, Pre-opening experience, Team Building, HACCP, Tourism, Guest Service Management
Education
Johnson and Wales University 1987 — 1991
B.A. Hotel Mgmt, A.S. Culinary Arts
Revenue Optimization Consultants August 2015 - Present
Hersha Hospitality June 2014 - July 2015
Real Hospitality Group October 2012 - June 2014
Millennium & Copthorne Hotels October 2011 - October 2012
Hersha Hospitality October 2010 - October 2011
Highgate Hotels November 2007 - October 2010
Skills
Revenue Analysis, Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Front Office, Yield Management, Hospitality, Resorts, Property Management..., Pre-opening, OnQ, Food & Beverage, Revenue Forecasting
Education
New York University 2006 — 2010
B.S, Hospitality Management
Reliance Star Payment Services May 2014 - Present
Convene December 2012 - May 2014
Sho Shaun Hergatt February 2011 - June 2012
Princeton Club September 2010 - March 2011
Princeton Club June 2009 - September 2010
Westin Hotels & Resorts February 2009 - June 2009
Westin Hotels & Resorts April 2008 - January 2009
Rosewood May 2007 - April 2008
Millennium & Copthorne Hotels June 2006 - July 2007
Millennium & Copthorne Hotels November 2005 - July 2006
Skills
Food & Beverage, Banquets, Budgets, Event Management, Food, Food Service, Hotels, Management, Menu Development, Process Scheduler, Restaurants, Team Building, Training, Wine, Leadership, Forecasting, Customer Service, Marketing, Sales, Purchasing, Hospitality, Hospitality Management, Catering, Hospitality Industry, Customer Satisfaction, Hotel Management, Hiring, Negotiation, Event Planning, Revenue Analysis, Pre-opening, Meeting Planning, Culinary Skills, Human Resources, Restaurant Management, Corporate Events, Resorts, Trade Shows, Payroll, Front Office, Inventory Management, Time Management, Property Management..., Tourism, Micros, Sanitation, Fine Dining, Rooms Division, Yield Management, P&L
Education
Plymouth State University 2000 — 2005
B.A., Communications, Focus in Mass Media @ Corp Communications
ITT Technical Institute July 2012 - Present
ITT Technical Institute November 2009 - July 2012
Medicus Management July 2007 - September 2009
Millennium & Copthorne Hotels 2006 - 2007
St. Alexius Hospital 2001 - 2004
Drury Hotels 1998 - 2001
Skills
Career Services, Coaching, Employee Relations, Career Development, Hiring, Career Counseling, Interviewing, Public Speaking, Leadership Development, Talent Acquisition, Resume Writing, Job Search, Job Fairs, Strategic Planning, Staff Development, Job Search Strategies, Teaching, Talent Management, Customer Relations, Problem Solving, Team Building, PowerPoint, Interview Coaching, Recruiting, Customer Service, Interviews, Management, Policy, Student Recruiting, Leadership, Admissions, Nonprofits, Retaining Customers, Interview Preparation, Enrollment Management, Student Financial Aid, Mock Interviews, Adult Education, College Recruiting, Career Assessment, Training, Campus, Conflict Resolution, Higher Education, Student Affairs, Job Coaching, Customer Retention
Education
Webster University 2009 — 2012
MA, Counseling
Webster University 2004 — 2006
BA, Management
St. Louis Community College 2002 — 2004
AAS, Information Systems: Computer Network Specialist
Lincoln Senior High School
Millennium & Copthorne Hotels March 2015 - Present
The Langham Chicago March 2013 - March 2015
Support Services Solutions Group, LLC November 2012 - March 2013
InterContinental Hotels Group October 2011 - November 2012
Hotel Sax Chicago August 2009 - October 2010
ARAMARK Healthcare February 2010 - August 2010
InterContinental Hotels Group January 2006 - September 2009
InterContinental Hotels Group October 2003 - January 2006
Crothall Services Group February 2002 - October 2003
Skills
Front Office, Hospitality, P&L, Budgeting, Guest Satisfaction, Pre-opening, Hotel Management, Guest Service, Hospitality Management, Hotels, Hospitality Industry, Scheduling, Employee Relations, Resorts, Team Building, Hiring, Revenue Management, Employee Engagement, Forecasting, Coaching, Inventory Management, Operations Management, Customer Satisfaction, Rooms Division, Payroll, Yield Management, Process Scheduler, Income Statement, Property Management..., Training, Budgets, Customer Service, Opening Hotels, Banquets, Revenue Analysis, MICROS
Education
Monroe Community College 1982 — 1983
Jenerxx Inc. May 2012 - Present
Millennium & Copthorne Hotels May 2010 - May 2012
Millennium & Copthorne Hotels April 2008 - May 2010
St Julien Hotel and Spa September 2006 - April 2008
Skills
Revenue Analysis, Yield Management, Forecasting, Hotel Management, Hotels, Front Office, Hospitality Industry, Hospitality Management, Hospitality, Customer Service, Sales Management, Budgets, OnQ, Food & Beverage, Resorts, Catering, Sales, Account Management, Strategic Planning, New Business Development, Plastics Recycling, Plastics, Inventory Management
Education
Michigan State University 2001 — 2006
Hospitality Management
Michigan State University
KPMG US January 2015 - Present
Intelenex April 2014 - January 2015
Millennium & Copthorne Hotels July 2008 - December 2013
Skills
Java, .NET, SQL, High Technical Aptitude, Customer Service, Programming, Dedicated Professional, Hospitality Management, Deadline Oriented, Microsoft Office
Education
Metropolitan State College of Denver 2010 — 2013
Bachelor of Science (B.Sc.), Computer and Information Sciences, General
University of Colorado at Boulder
Entertainment Cruises Inc. March 2014 - Present
Entertainment Cruises April 2012 - March 2014
Millennium & Copthorne Hotels July 2008 - June 2010
The Milford NYC May 2007 - July 2008
Spirit Cruises Bateaux New York October 2002 - May 2007
Sheraton Lincoln Harbor 1999 - 2002
The Chart House 1994 - 1998
Skills
Hotels, Cruises, Hospitality Industry, Tourism, Sales, Marketing, Revenue Analysis, Hospitality, Trade Shows, Harbor Cruises, Tourism Management, Corporate Events, Sales Management, Marketing Strategy, Lead Generation, Management, Leadership, Customer Service, Meeting Planning, Training, Hospitality Management, Food & Beverage, Leisure, Team Building, Event Planning, Event Management, Strategic Planning, Hotel Management, Resorts, Catering, Menu Development
Education
Kean University 1989 — 1993
Bachelor of Science, Biology
Weehawken High School 1984 — 1988
The Fitzpatrick Hotel Group 2014 - Present
Millennium & Copthorne Hotels 2009 - 2014
Starwood Hotels & Resorts Worldwide, Inc. 2006 - 2009
W Hotels 2004 - 2006
Skills
Hospitality, Hospitality Management, Sales, Hotel Management, Hospitality Industry, Customer Service, Opening Hotels, Revenue Analysis, Yield Management, Hotels, Tourism, Resorts, Food & Beverage, Front Office, Pre-opening, Meeting Planning, Rooms Division
Education
New York Institute of Technology 1985 — 1989
Bachelor's Degree, Hospitality Administration/Management
New York Institute of Technology
Fifth Third Bank October 2012 - Present
Fifth Third Bank January 2012 - October 2012
Millennium & Copthorne Hotels May 2011 - January 2012
The Ohio State University Medical Center April 2008 - May 2011
Skills
Customer Service, Analysis, Loans, Management, Sales, Training, Interviews, Sales Management, Call Centers, Credit, Team Building
Education
The Ohio State University 2006 — 2011
Bachelor Degree, Communication Analysis & Practices
Ross Senior High School 2002 — 2006
Durham Convention and Visitors Bureau June 2013 - Present
Siena Hotel July 2011 - June 2013
Holiday Inn Crabtree Valley August 2010 - July 2011
Millennium & Copthorne Hotels 2004 - 2009
Millennium Hotels and Resorts 2004 - 2009
Skills
Catering, New Business Development, Time Management, Hospitality Industry, Hospitality, Hotels, Hospitality Management, Food & Beverage, Hotel Management, Revenue Analysis, Front Office, Restaurants, Menu Development, Event Management, Banquets, Event Planning, Meeting Planning, Rooms Division, Corporate Events, Customer Service
Education
North Carolina Central University
Millennium & Copthorne Hotels April 2004 - Present
Millennium Hotels & Resorts 2000 - 2004
Richfield Hospitality Services, Inc./Regal Hotels International 1995 - 1999
Skills
Employee Relations, Performance Management, Workforce Planning, Employment Law, Performance Improvement, Coaching, Employee Training, Human Resources, Conflict Resolution, Training, Onboarding, Budgets, Organizational..., Federal/State Compliance, Project Management, Investigations, Hotel Management, Wage & Hour, Hiring Practices, Downsizing, Mergers & Acquisitions, Terminations, Negotiation, Benefits Management, FMLA, EEOC, Litigation Support, ADP Payforce, Hotels, Workers Compensation, Predictive Index, Mediation, Hospitality Industry
Education
Southern Illinois University, Carbondale
Bachelor's Degree, Interdisciplinary program combining coursework in Accounting, Business Law and
Sheraton April 2013 - Present
Extended Stay America December 2011 - February 2013
Millennium & Copthorne Hotels November 2010 - December 2011
Millennium & Copthorne Hotels October 2009 - November 2010
Tan Tar A May 2008 - September 2008
Skills
Resorts, Management, Hospitality Industry, Revenue Analysis, Hospitality, Microsoft Excel, Hotel Management, Hotels, Rooms Division, Event Planning, PowerPoint, Catering, Hospitality Management, Food & Beverage, Yield Management, Training, Restaurant Management, Budgets, Front Office, Sales, Customer Service, Time Management, Banquets, Tourism, Property Management...
Education
Southeast Missouri State University 2005 — 2009
Hotel and Restaurant Management, Hospitality
Southeast Missouri State University
Bachelor of Science, Hospitality Management
Millennium & Copthorne Hotels September 2012 - Present
Holiday Inn Select Downtown St. Louis Convention Center September 2011 - September 2012
Country Inn & Suites by Carlson April 2011 - November 2011
Holiday Inn Airport West July 2010 - March 2011
St. Louis Convention & Visitors Commission 2011 - 2011
Crowne Plaza Downtown July 2009 - June 2010
Homewood Suites by Hilton February 2009 - July 2009
Skills
Hospitality, Front Office, Customer Satisfaction, Catering, Event Planning, Convention Services, Hotel Management, Tourism, Food & Beverage, Hospitality Management, Hotels, Yield Management, Menu Development, CRM, Pre-opening, Restaurants, Sales, Customer Service, Opera, Management, OnQ, Resorts, Meeting Planning, Banquets, Hospitality Industry, Rooms Division, Delphi, Food, Event Management, Revenue Analysis
Education
Southwestern Illinois College 2005 — 2011
Southwestern Illinois College
Crestline Hotels & Resorts May 2015 - Present
Millennium & Copthorne Hotels December 2013 - April 2015
21c Museum Hotels November 2012 - October 2013
Hyatt Place Cincinnati Northeast May 2009 - November 2012
Skills
Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Front Office, Customer Service
Education
Purdue University 2006 — 2010
Bachelor's, Hospitality & Tourism Management
Max's Ultimate Catering June 2013 - Present
Catering by Andrews May 2013 - Present
Anthony's Pier 4 August 2012 - May 2013
Care Giver January 2009 - May 2013
Dedham Country Club July 2011 - June 2012
Hannaford Bros. Co. May 2010 - May 2011
Millennium & Copthorne Hotels March 2009 - October 2009
Longwood Events June 2004 - October 2007
Gillete Stadium January 2004 - June 2004
Marriott International July 1997 - September 2003
Skills
Restaurants, Food & Beverage, Food, Food Service, Catering, Customer Service, Restaurant Management, Fine Dining
Education
Hesser College 1996 — 2003
Nashua High South 1987 — 1990
Hotel, Motel, and Restaurant Management
Marriott International July 2001 - September 2014
Millennium & Copthorne Hotels October 1998 - September 2014
Crowne Plaza IHG,Group June 1981 - September 2014
Skills
Customer Service, Training, Process Improvement, Customer Satisfaction, Microsoft Office, Microsoft Excel, Employee Training
Education
Macalester College 1978 — 1979
no, Liberal Arts and Sciences, General Studies and Humanities
Millennium & Copthorne Hotels February 2002 - Present
BAYADA Home Health Care 2013 - 2014
Lyngblomsten Care Center October 2009 - February 2013
Education
Minneapolis Community and Technical College 2006 — 2010
ASN, Registered Nursing/Registered Nurse
Ingram Micro September 2013 - Present
Optometry at National Vision, Inc. November 2009 - October 2013
Millennium & Copthorne Hotels November 2005 - October 2010
Skills
Customer Service, Budget Management, Event Planning, Marketing Liason, Client Services, Organization Skills, At Multitasking, Microsoft Office, Microsoft Excel, Microsoft Word, Account Management
Education
State University of New York College at Buffalo 2007 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General