Navient Company
Navient is a U.S. corporation based in Wilmington, Delaware, whose operations include servicing and collecting on student loans. Customer service: 00 1 888-272-5543 Headquarters: Wilmington, Delaware, United States CEO: John F. Remondi (Apr 2014–) Subsidiaries: General Revenue Corporation, Gila LLC,
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Navient Employees
Navient June 2014 - Present
Bongo Boys Music School August 2008 - Present
Sallie Mae September 2010 - June 2014
Skills
Process Improvement, Financial Services, Credit, Business Analysis, Banking, SDLC, Vendor Management, Risk Management, Credit Cards, Visio, Microsoft Excel, Access, Singing
Education
Indiana University Bloomington 1997 — 2007
Bachelor of General Studies, Music & African American Diaspory
Arlington High School 1993 — 1997
Navient September 2013 - Present
Sallie Mae November 2012 - September 2013
Sallie Mae February 2012 - November 2012
Sallie Mae February 2011 - February 2012
hhgregg, Inc September 2010 - February 2011
hhgregg September 2008 - September 2010
hhgregg September 2006 - September 2008
Skills
Customer Service, Microsoft Office, Inventory Management, Team Leadership, Sales, Customer Satisfaction, Help Desk Support, Credit Cards, Access, Retail, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, HTML, SQL*Plus, HTML 5, Dreamweaver, JScript, jQuery, PHP, phpMyAdmin, Windows, Python, Call Center, Escalation Resolution, Trendspotting, Altiris, Linux Desktop, Merchandising, Telephone Skills, SQL, Outlook, Loan Servicing, Interviews, Personnel Management, Data Analysis, Constructive Feedback, Quality Assurance, Call Centers, Performance Management, Performance Improvement
Education
Indiana University-Purdue University at Indianapolis 2012 — 2013
Certification, Web Development
Indiana University Purdue University 2010 — 2011
Bachelor of General Studies
Indiana University Bloomington 2006 — 2009
Informatics
Beech Grove Senior High School 2002 — 2006
Navient June 1994 - Present
Independent Auctioneer March 1998 - Present
Old Sporting Collectibles March 2012 - Present
Skills
Operations Management, Leadership, Strategic Planning, Financial Services, Call Centers, Project Management, Budgets, CRM, Program Management, Management, Training, Customer Service, Coaching, Process Improvement, Credit, Team Building, Leadership Development, Loans, Salesforce.com, Risk Management, Cross-functional Team..., Business Process..., Vendor Management, Change Management, Relationship Management, Customer Satisfaction, Business Analysis, New Business Development
Education
Indiana University - Kelley School of Business 1994 — 1997
Bachelor of Science
Midway Auction School 1998 — 1998
Auctioneer
Navient June 2014 - July 2015
The Sallie Mae Student Loans October 2013 - July 2015
L-3 Communications Linguist Operations & Technical Support 2007 - 2008
L-3 Communications 2006 - 2007
Vinnell Arabia 2003 - 2004
American Engineers Inc. 1998 - 2000
P.C.S. Engineering 1995 - 1996
Skills
Government Contracting, College Recruiting, Competent in computer..., Microsoft Office (Word,..., Per Type 40 Words Minute, Fluent in Arabic &..., Policy, Training, Analysis, Marketing, Leadership, Human Resources, Security Clearance, Recruiting, Military, Army, DoD, Program Management, Defense, Government, Management, Proposal Writing, Intelligence, Team Building, Military Operations, National Security, Organizational..., Deployment Strategies, Language Services, Languages, Foreign Languages, Emergency Management, Operations Management, Supervisory Skills, Arabic, Employee Relations, Process Improvement, Project Planning
Education
University of Michigan 2002 — 2003
Business in Management, 3.0
Henry Ford Community College 1998 — 2002
Associate's degree, Computer Science, 3.0
Navient March 2015 - Present
Navient April 2013 - February 2015
Navient September 2012 - March 2013
Best Buy May 2012 - November 2012
Allied Barton Securtiy June 2009 - March 2012
Skills
Microsoft Office, Management, Leadership, Team Building, Team Leadership
Education
Indiana University-Purdue University at Indianapolis 2014 — 2015
Bachelor's degree, Social Psychology
Grossmont College 2007 — 2009
N/A, Registered Nursing/Registered Nurse
Navient March 2014 - Present
Sallie Mae May 2013 - March 2014
Covenant Christian High School February 2012 - May 2013
Indiana Department of Corrections 2012 - 2012
Spot Free Carpet Cleaning May 2011 - 2012
Skills
Crime Prevention, Criminal Justice, Criminology, Public Speaking, Collections, Research, Report Writing, Data Analysis, Corrections, Customer Service, Analysis, Microsoft Word, Team Building, PowerPoint, Microsoft Office, Social Networking, Teaching
Education
Indiana State University 2010 — 2012
Master of Science (M.S.), Criminology
Indiana State University 2006 — 2010
Bachelor of Science (B.S.), Criminology
Navient 2014 - Present
Mohegan Sun at Pocono Downs March 2011 - Present
First Quality Enterprises May 2013 - August 2013
Karen M. Hazleton, CPA November 2009 - April 2010
King's College Business Office September 2008 - June 2009
Skills
QuickBooks, Datatel, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Accounting, Management, Account Reconciliation, Financial Accounting, Accounts Payable, Payroll
Education
King's College 2008 — 2014
Bachelor of Science (BS), Accounting
Luzerne County Community College 2010 — 2010
Yego Photography June 2012 - Present
Navient April 2010 - Present
Skills
Customer Service, Quality Assurance, Admissions, Digital Media
Education
Keystone College 2003 — 2007
Bachelor of Arts (BA), Communication and Media Studies
Montgomery County Community College 2005 — 2005
Psychology and Business
Luzerne County Community College
Associates in Aviation Science, Airline/Commercial/Professional Pilot and Flight Crew
Navient March 2004 - Present
Capital One March 1999 - February 2004
Skills
Financial Analysis, Finance, Banking, Process Improvement, Leadership, Analysis, Risk Management, Business Analysis, Public Speaking, Project Management, Customer Service
Education
George Mason University 1989 — 1993
Bachelor of Arts (B.A.), International Relations and Affairs
Navient July 2013 - Present
Market Source, Inc March 2013 - July 2013
T-Mobile October 2012 - March 2013
Target July 2011 - October 2012
Kroger September 2010 - July 2011
Orscheln Farm and Home LLC June 2010 - September 2010
Jay-C Plus Food Store September 2007 - May 2010
Skills
Microsoft Office, Customer Service, Team Leadership, Leadership, Time Management, Team Building
Education
Ivy Tech Community College 2013 — 2015
Associate's degree, Accounting
Indiana University-Purdue University at Indianapolis 2009 — 2013
Computer Engineering
Jennings County High School 2005 — 2009
Academic Honors Diploma
Navient May 2014 - Present
Sallie Mae July 2011 - May 2014
Sallie Mae April 2010 - August 2011
Sallie Mae September 2009 - April 2010
Sallie Mae October 2005 - September 2009
Skills
SDLC, Requirements Analysis, Process Improvement, Data Warehousing, Data Analysis, Analysis, Requirements Gathering, Project Management, Business Process..., User Acceptance Testing, SharePoint, Visio, Business Analysis
Education
Luzerne County Community College
Business managment/CIS
King's College
Navient July 2014 - Present
Sallie Mae March 2009 - July 2014
Skills
Business Analysis, Call Centers, Process Improvement, Credit, Financial Services, Loans, Student Loans, Team Leadership, Supervisory Skills, Supervising
Education
University of Phoenix 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Martin University 1997 — 2002
Bachelor's degree, Business Administration and Management, General
Advance Central Services, Inc. September 2014 - Present
Navient January 2014 - August 2014
Sallie Mae December 2011 - January 2014
Sallie Mae December 2009 - November 2011
Universal Delaware Inc December 2007 - August 2009
Skills
Knowledge of Month end..., Advanced knowledge of..., Adept to working under..., SOX Compliancy, Quarterly Reporting, Year-end Close, G/L Reconciliations, Bank Reconciliation, Auditing
Education
Goldey Beacom College 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Goldey Beacom College 2004 — 2008
Bachelor of Science (BS), Accounting
Navient April 2013 - April 2015
Best Buy August 2010 - August 2012
Education
Indiana University-Purdue University at Indianapolis 2015 — 2018
Education
Ivy Tech Community College 2009 — 2012
Associate of Arts (A.A.), General Studies
Noblesville High School 2005 — 2009
Navient April 2015 - Present
Pension Analyst November 2014 - March 2015
Indiana Public Retirement System November 2001 - October 2014
Pearson 1993 - 2001
Skills
Analysis, Microsoft Excel, Lean Six Sigma Green..., Lean Six Sigma Yellow..., DMAIC, Strategic Planning, Microsoft Office, Team Building, Customer Service, Project Management, Time Management, Death Claims, Six Sigma, Sales, Budgets, Program Management, Accounting, Leadership, Business Analysis, Nonprofits, Outlook, Pension Analyst, Relationship Building, Executive Office...
Education
Indiana University - Kelley School of Business
B.S., Marketing
Work One
Work One
Work One
Navient May 2015 - Present
Huntington Learning Center November 2013 - January 2015
Kiddie Academy January 2013 - October 2013
Gold's Gym September 2012 - December 2012
Barnes and Noble College Bookstore August 2009 - December 2011
US Army Corps of Engineers May 2009 - August 2009
Skills
Public Speaking, Teamwork, Social Networking, Interpersonal..., Conflict Management, Administration, Customer Service, Computer Skills, Bilingual, Flexibility, Team Building, Leadership, Data Entry, Leadership Development, PowerPoint, Marketing Communications, Public Relations
Education
Spring Arbor University 2015 — 2017
Master of Business Administration (M.B.A.)
George Mason University 2009 — 2012
BA, Communication; Interpersonal and Organizational Communication
Marymount University
Bank of America August 2014 - Present
Navient August 2013 - July 2014
Bath and Body Works October 2011 - March 2013
Lincoln University May 2012 - August 2012
Skills
Strategic Planning, Writing, Blogging, Research, Social Media, PowerPoint, Editing, Microsoft Word, Event Planning, Microsoft Office, Microsoft Excel, Non-profits, Fundraising, Customer Service, Facebook, Critical Thinking, Photoshop, Sales, English, InDesign, Journalism, Time Management, Data Entry, News Writing, Retail, Higher Education, Social Networking, Volunteer Management, Teamwork, Copywriting, AP Style, Copy Editing, Spanish, Data Analysis, Leadership
Education
Lincoln University 2009 — 2013
Bachelors of Arts, Print Journalism
Delcastle Technical High School 2005 — 2009
Diploma, Nursing Assistant/Aide and Patient Care Assistant/Aide
Navient May 2012 - Present
Sallie Mae October 2001 - May 2012
Sallie Mae October 1998 - October 2001
Sallie Mae September 1995 - September 1998
Sallie Mae April 1994 - August 1995
Sallie Mae July 1991 - April 1994
Skills
Time Management, Business Requirements, Clarity, Business Analysis, SDLC, Customer Service, Finance, Leadership, Management, PMP, Process Improvement, Project Management, Requirements Gathering, SharePoint, Training, Risk Management
Education
Indiana University-Purdue University at Indianapolis 1991 — 1995
BA, Organizational Communication
Navient October 2014 - Present
Navient March 2012 - September 2014
Tops Markets September 2006 - July 2014
Special Tees September 2010 - March 2012
Skills
QuickBooks, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Invoicing, Customer Service, Telephone Skills, Outlook, Teamwork, Sales
Education
Salem International University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Genesee Community College 2006 — 2008
Associate of Science (A.S.), Business Administration and Management, General
Navient December 2014 - Present
Kforce Inc July 2012 - December 2014
Unisys October 2005 - May 2012
Medi-Span October 1985 - July 2005
Skills
Solaris, RedHat, HP-UX, Veritas Cluster Server, Veritas Volume Manager, Microsoft Office, Lotus Notes, SSH Client, Putty, Sun, HP Proliant, Netbackup, Troubleshooting, System Administration, Bash, Ksh, Remedy AR System, Operating Systems, RHEL, Shell Scripting, Linux System..., VMware ESX, Cluster, Servers, Unix, Linux, HP, Red Hat Linux, Unix Shell Scripting, Storage Area Networks, VMware, SAN
Education
Ivy Tech Community College 1983 — 1985
Associates Degree, Computer Programming Technology
Purdue University 1981 — 1983
Computer Science
Navient February 2014 - Present
Sallie Mae July 2012 - Present
The Bridge Alliance Ltd June 2011 - August 2011
Reznick Group February 2011 - April 2011
N/A April 2007 - August 2010
Skills
Auditing, Financial Analysis, Microsoft Excel, Microsoft Word, PowerPoint, Social Networking
Education
Loyola University Maryland 2008 — 2012
Loyola University Maryland 2008 — 2011
Bachelor of Business Administration (BBA), Finance and International Business
The Joseph A. Sellinger
S.J. School; Bachelor of Business Administration, Business and Management; Finance / International Business
CRIF Lending Solutions July 2015 - Present
Navient July 2009 - Present
Target Corp May 2007 - July 2008
Alorica Inc. July 2007 - January 2008
Skills
Customer Service, Management, Microsoft Excel, Leadership, PowerPoint, Process Improvement, Business Analysis, Team Building, Outlook, Call Centers, Time Management, Performance Management, Access, Coaching, Team Leadership
Education
Ivy Tech Community College 2013 — 2015
Associate's Degree, Radiology
Indiana University Bloomington 2002 — 2006
Bachelor of Science (BS), Kinesiology
The Neighborhood House Charter School Inc September 2015 - Present
Navient May 2015 - Present
SIMM Associates, Inc. October 2014 - Present
CNN July 2013 - Present
Raw Talent Magazine June 2012 - April 2013
Skills
Writing, Behavioral Science, Social Sciences, Case Management, Executive Coaching, Non-profit Program..., Youth Programs, Screenwriting, Case Managment, Web Content, Publishing, Creative Writing, Short Stories, Copywriting, Blogging, Proofreading, Published Author, Books, Publicity, Editing, Facebook, Newsletters, Social Networking, Multimedia, Copy Editing, Feature Articles, Freelance Writing, Editorial, Ghostwriting, Interviews, Content Development, Non-fiction, Fiction Writing, Storytelling, Magazines, Film, Fiction, Entertainment, Novels, Media Relations
Education
Walden University 2014 — 2017
Doctor of Philosophy (Ph.D.), Psychology
Full Sail University 2012 — 2013
Master's degree, Creative Writing
Wilmington University 2009 — 2011
Behavioral Science
Navient 2008 - Present
General Revenue Corporation 2002 - 2008
Residential Management Systems 1997 - 2002
RMS 1997 - 2002
Skills
Microsoft Excel, Microsoft Office, Outlook, Access, Administration, Analysis
Education
Mars Hill University 1982 — 1986
BS, Accounting
Navient 2014 - Present
Walmart 2010 - 2014
Pacific Gas and Electric Company 2005 - 2010
NiSource 1996 - 2005
BSG Alliance 1994 - 1996
Consultant 1986 - 1994
Skills
Global Delivery, Vendor Management, Process Improvement, Leadership, Management, Cross-functional Team..., Program Management, Business Analysis, Change Management, SDLC, Strategic Planning, Project Management, Business Intelligence, IT Strategy, IT Management, IT Outsourcing, Business Process..., Business Strategy, ITIL, Strategy, Utility Industry, Retail, Management Consulting
Education
Indiana University Bloomington
Master of Business Administration (MBA)
Purdue University
Bachelor of Science (BS)
NAVIENT July 2013 - Present
Department of Veterans Affairs February 2012 - June 2013
Sallie Mae June 2010 - February 2012
Skills
Accounting, Microsoft Excel, Risk Management, Microsoft Office, Analysis, Outlook, Microsoft Word, Finance, Auditing, Accounts Receivable, Accounts Payable, Account Reconciliation, General Ledger, QuickBooks, Internal Controls, Internal Audit, Sarbanes-Oxley Act, GAAP, SSAE 16, SOC 1, Information Technology, Information Security, Network Security, Forecasting
Education
Indiana University—Purdue University Fort Wayne 2006 — 2010
BS, Accounting
Navient June 2014 - Present
Sallie Mae September 2013 - May 2014
Global Maintenance & Services 2011 - September 2013
Liberty University September 2005 - January 2011
General Steamer Inc April 1990 - June 2005
Skills
Program Management, Program Coordination, Strategic Planning, Project Management, Project Planning, Project Coordination, Change Management, MS Project, Office Management, Small Business, Key Account Management, Construction Management, Vendor Management, Event Management, Volunteer Management, Events Coordination
Education
Liberty University 2006 — 2011
Bachelor of Business Administration (BBA), Project Management
Sheffield School of Interior Design, New York, NY 1992 — 1993
Certificate, Interior Design
Apex Systems @ State Farm Bank March 2015 - Present
Navient November 2014 - Present
Humana Inc September 2013 - September 2014
ICONMA November 2012 - September 2013
Humana December 2011 - October 2012
InfusionPoints April 2011 - January 2012
Lowes Companies Inc June 2007 - April 2011
Humana June 2001 - June 2007
Project Management Institute January 2001 - December 2006
Innovate 1999 - 2001
Skills
Information Security, Risk Management, PMO, PCI DSS, IT Strategy, Program Management, Vendor Management, PMP, Security, IT Management, Information Technology, CISSP, Change Management, SDLC, Business Process..., Business Analysis, Requirements Analysis, Disaster Recovery, Information Security..., Computer Security, Process Improvement, IT Audit, Risk Assessment, Governance, Enterprise Software, Business Intelligence, System Deployment, Management, Project Management, Leadership, Visio, ITIL, Training, IT Operations, Business Continuity, Data Center, SharePoint, Agile Project Management, COBIT, HIPAA, ISO 27001, Agile Methodologies, IT Service Management, Project Portfolio..., Enterprise Architecture, Cross-functional Team..., Software Project..., Integration, Software Documentation, Requirements Gathering
Education
ITT Technical Institute 1996 — 1998
Masters, Project Management
Indiana University Bloomington 1995 — 1996
Bachelor's degree, Criminal Justice/ Psychology
Central Texas College 1972 — 1974
Associate of Arts and Sciences (A.A.S.), Law Enforcement Investigation and Interviewing
Navient April 2001 - Present
Dee Armstrong Crabtree January 1984 - Present
Skills
Writing, Program Development, Editing, Word, PowerPoint, Excel, Public Speaking, Journalism, Outlook, Event Planning, Problem Solving, Stories, Publicity, Publications, Press Releases, Research, Microsoft Excel, Newsletters, Microsoft Word, Training
Education
Saint Mary-of-the-Woods College 2001 — 2004
Journalism
Columbus North High School
Indiana University-Purdue University at Indianapolis
Paralegal Studies
Navient March 1998 - Present
Skills
Strategic Planning, Compliance, Customer Service, Debt Collection, Customer Relations, Problem Solving, Risk Management, Vendor Management, Team Building, New Business Development, Process Improvement, Change Management, Employee Relations, Coaching, Project Management, Employee Benefits, Organizational..., Leadership, Management, Account Management, Budgets, Business Analysis, Executive Management, Program Management, Time Management, Banking, Business Development, Quality Assurance
Education
Houghton College 2005 — 2006
BS
Navient March 2015 - Present
State of Indiana Bureau of Motor Vehicles January 2015 - March 2015
State of Indiana Bureau of Motor Vehicles July 2013 - January 2015
State of Indiana Bureau of Motor Vehicles April 2009 - July 2013
State of Indiana Bureau of Motor Vehicles April 2007 - April 2009
State of Indiana Bureau of Motor Vehicles October 2005 - April 2007
State of Indiana Bureau of Motor Vehicles February 2005 - October 2005
Galyans January 2002 - February 2005
Galyans September 2001 - January 2002
Skills
Strategic Planning, Active Directory, Business Analysis, Enterprise Software, Help Desk Support, IT Management, IT Operations, IT Strategy, ITIL, Operations Management, SharePoint, Project Management, Program Management, Team Building
Education
Indiana University Bloomington
Bachelor of Arts (BA)
Navient January 2013 - Present
Sallie Mae March 2009 - January 2013
Sallie Mae June 2007 - March 2009
Skills
Leadership, SharePoint, Microsoft Office, Oral & Written..., Ownership, Time Management, Professional..., Teaching Adults, Process Improvement, Telephony Support, Call Centers, Employee Training, Training & Development, Curriculum Design, Financial Services, Administration, Soft Skills, Staff Development, Coaching, Constructive Feedback, Organization Skills
Education
Luzerne County Community College
Navient November 2013 - Present
Charlotte Russe April 2013 - May 2015
Travelocity April 2011 - March 2013
D & D Emporium June 2007 - September 2010
The Treasure Shop June 2003 - June 2010
Skills
Online Travel, Travel Management, Leisure Travel, Tourism, Business Travel, Sabre, Leisure, Cruises, Hotels, Vacation, Travel Technology, Sales, Customer Service, Customer Satisfaction, Customer Support, Tanning, Lottery, Direct Sales, International Sales
Education
Baum School of Art 2008 — 2010
incomplete
Lehigh Carbon Community College 2007 — 2010
Associate's degree
Jim Thorpe High School 2003 — 2007
Navient 2014 - Present
Navient June 2014 - October 2014
Sallie Mae June 2010 - October 2014
Sallie Mae March 1994 - August 2010
Marsh September 1988 - April 1995
Skills
Financial Analysis, Banking, Finance, Account Reconciliation, Access, Cash Management, Customer Service, Outlook, Microsoft Excel
Education
Harrison College-Indianapolis 1987 — 1989
Travel and Tourism
Shenandoah High School 1984 — 1987
RKL Financial Corporation January 2009 - Present
Navient 1999 - Present
Equity One April 1990 - June 1999
Marine Midland 1988 - 1990
Chrysler Credit 1986 - 1988
Citicorp Acceptance 1984 - 1986
Skills
Credit, FHA, Microsoft Office, Mortgage Lending, Mortgage Banking, Loans, Portfolio Management, Conflict Resolution, Mediation, Operations Management, Staff Development, Organizational..., Operating Budgets, Consumer Lending, Financial Services, Management, Loan Servicing, Executive Management, Risk Management, Banking, Credit Analysis, Loan Origination, Financial Analysis, Underwriting, Budgets, Loss Mitigation, Team Leadership, Teamwork
Education
Rowan University 1984 — 1990
BS, Accounting/Finance
Juniata College 1983 — 1984
Paul VI High School 1979 — 1983
Braden Business Systems June 2015 - Present
Navient April 2015 - June 2015
GTECH Indiana April 2013 - April 2015
Wellpoint, Inc. April 2012 - November 2012
BCBSNC September 2000 - December 2011
Skills
Change Management, Program Management, Contract Management, Process Improvement, Vendor Management, Accounts Payable..., Procurement, Negotiation, Strategic Sourcing, Accounts Payable, Purchasing, Lawson system..., Internal Controls, Strategic Communications, Supply Management, Cross-functional Team..., Business Process..., Contract Negotiation, Management, Leadership
Education
Hofstra University
Bachelors, Business Management
Carrington Holding Company, LLC May 2015 - Present
Navient December 2013 - May 2015
Enterprise Rent-A-Car February 2006 - July 2013
Enterprise Rent-A-Car August 2002 - January 2006
Enterprise Rent-A-Car October 2000 - July 2002
Enterprise Rent-A-Car February 1997 - September 2000
Enterprise Rent-A-Car September 1996 - January 1997
Skills
Leadership, Customer Satisfaction, Team Building, Customer Service, Training, Employee Training, Insurance, Coaching, Leadership Development, Microsoft Word, Outlook, Microsoft Excel, Sales, Strategic Planning, Brand Management, Consulting, Interviews, Negotiation, Organization, PowerPoint, Promotions, Quality Management, Recruiting, Account Management, Cold Calling, Team Leadership, Management, Risk Management, Strategy, Human Resources, Time Management, Analysis, Customer Retention
Education
Iowa State University 1989 — 1993
BS, Family Service
Iowa State University 1989 — 1993
Bachelor of Applied Science (BASc), Family and Consumer Sciences/Human Sciences
Center for Financial Services Innovation June 2014 - Present
Navient May 2014 - Present
VeriFone March 2014 - Present
Consumer Financial Protection Bureau September 2012 - Present
JaneJThompson FInancial Services LLC July 2011 - Present
The Fresh Market July 2012 - Present
Walmart May 2002 - June 2011
ConAgra Foods 1995 - 1999
Sears, Roebuck and Co. 1988 - 1999
McKinsey & Company 1978 - 1988
Skills
Leadership, Strategic Planning, Innovation, Board of Director..., Advisory Boards, Marketing, New Business Development, Retail, Retail Marketing, Multi-channel Retail, Product Marketing, Team Building, Credit, Operations Management, Consulting, Entrepreneurship, Training, Business Development, Change Management, Management, Program Management, Finance, P&L Management
Education
Harvard Business School
MBA, Baker Scholar (High Distinction)
University of Cincinnati
Bachelors of Business Administration, Marketing, Summa Cum Laude
Navient January 2005 - Present
Indianapolis Marriott North February 2011 - May 2012
Double N Diner May 1998 - December 2004
Skills
Analysis, Testing, Time Management, Call Centers, Leadership, Business Analysis, Process Improvement, SDLC, Training, Vendor Management, Visio, Team Leadership, Project Management, Access, SharePoint
Education
Indiana State University - Scott College of Business 2000 — 2004
B.S., Management Information Systems & Operations Management and Analysis
Indiana State University
Bachelor of Science, Management Information Systems
Navient October 2014 - Present
Skills
XML, C#, JavaScript, ASP.NET, PHP, AJAX, PL/SQL, Visual Basic, LINQ, SQL, .NET, Microsoft SQL Server
Education
Indiana University-Purdue University at Indianapolis 2008 — 2012
BS, Computer Technology, 3.85
Carrington Mortgage Services, Mortgage Lending Division July 2015 - Present
Navient October 2006 - July 2015
Skills
Call Centers, Customer Service, Customer Satisfaction, Team Building, Process Improvement, Sales, Outlook, Credit, Microsoft Excel, Customer Retention, Vendor Management, Leadership, Training, Microsoft Office, Management, Strategic Planning, Risk Management
Education
Ivy Tech Community College 2015 — 2017
Software Development
Navient January 2015 - Present
CareGivers America June 2014 - January 2015
original italian pizza February 2012 - July 2013
Kmart Corporation March 2010 - September 2012
Dolce Carini Italian Retaurant February 2011 - February 2012
Subway February 2007 - March 2010
Education
Luzerne County Community College 2010 — 2013
Associate of Science (A.S.), Liberal Arts and Sciences, General Studies and Humanities
Navient October 2014 - Present
Fannie Mae July 2013 - October 2014
Capital One January 2012 - July 2013
Brisa Fund March 2007 - December 2011
Nepal Bangladesh Bank Ltd December 1998 - January 2006
Skills
Accounting, Financial Analysis, Financial Reporting, Financial Forecasting, Account Reconciliation, Financial Statements, Internal Controls, Analysis, General Ledger, Variance Analysis, GAAP, Financial Accounting, US GAAP, Managerial Finance
Education
Maharishi University of Management 2006 — 2009
MBA, Accounting
Tribhuvan University 1999 — 2001
MBA, Finance
Tribhuvan University 1996 — 1999
Bachelors in Business Studies, Accounting
Navient June 2009 - Present
Self January 1977 - Present
Skills
Musicians, Music, Songwriting, Guitarist, Bass Guitar, Recording, Microsoft Office, SQL, HTML, Delphi, Quality Assurance, Social Media Marketing, Film, Advertising, Drums, Music Industry, Guitar, Songs, Music Production, Studio Recording, Entertainment, Composition, Television, Record Labels, Bass, Sound, Social Media, Music Publishing, Guitar Playing
Education
Luzerne County Community College
Associate's degree, Information Technology
Didage Sales Company, Inc. April 2015 - Present
Navient September 2014 - January 2015
Anytime Fitness July 2014 - August 2014
Custom Engineered Wheels January 2014 - May 2014
Grace College July 2013 - August 2013
Hoover's Estate Management Group May 2012 - September 2012
NAPA AUTO PARTS August 2011 - January 2012
Menards April 2011 - August 2011
Skills
Microsoft Word, Social Media, Social Media Marketing, Marketing, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Publisher, Facebook, Twitter, Time Management, Organization, Work Ethic, Communication, Market Research, PowerPoint, Customer Satisfaction, Sales, Data Entry, Critical Thinking, Cpr Certified
Education
Grace College and Seminary 2009 — 2014
Bachelor of Science (B.S.), Business Administration and Marketing
Navient October 2014 - Present
Riverview Hospital October 2013 - March 2014
Community Healthcare Network May 2013 - June 2013
Skills
Cpr Certified, TST Certified, Medical Terminology, Vital Signs, PowerPoint, Microsoft Word, Phlebotomy, Microsoft Office, Microsoft Excel, Healthcare, Medical Records, Customer Service, Data Entry, Public Speaking, Nursing, Patient Education, Teamwork, EKG, Research, EMR, HIPAA, CPT
Education
Medtech College 2012 — 2013
Associate's degree, Medical/Clinical Assistant
fishers high school 2005 — 2009
core 40 diploma, general, A-B's
Ivy Tech Community College
Associate of Science (A.S.), Nursing Education
Navient August 2015 - Present
Navient (formerly Sallie Mae) May 2014 - Present
Sallie Mae December 2012 - May 2014
Apex Systems April 2012 - December 2012
Apex Systems June 2010 - April 2012
The Campus Special May 2009 - January 2010
Skills
Technical Recruiting, Applicant Tracking..., Account Management, Talent Acquisition, Sourcing, Project Planning, Project Coordination, Communication, Marketing Communications, Consulting, Business Process, Time Management, Social Networking, Advertising, Team Leadership, Vendor Management, Project Management, Networking, Entrepreneurship, Business Development, Management, SDLC, Training, Building Relationships, Program Management, Change Management, Team Building, Leadership, Resource Management, Marketing, B2B, CRM, Business Analysis, Process Improvement
Education
James Madison University 2006 — 2010
B.A, Business Management
Navient December 2012 - Present
Sallie Mae August 2010 - December 2012
The Interfaith Resource Center for Peace and Justice September 2009 - July 2010
Skills
Customer Service, Data Entry, Data Analysis, Strategic Planning, Editing, Research, Advocacy, Excel, PowerPoint, Telecommunications, Teamwork, Team Management, Team Leadership, YouTube, Social Media, Grant Writing, Visual Basic, Java
Education
King's College 2006 — 2010
Bachelor's, English
Marywood University
Navient May 2009 - Present
Fusion Alliance August 2006 - July 2010
St. Vincent Hospital December 2004 - July 2006
Central Indiana ISSA Chapter 2005 - 2006
ATA Airlines October 2003 - December 2004
Citadel Consulting, LLC September 2002 - October 2003
divine / Whittman-Hart, Inc January 1999 - October 2002
Advanced Microelectronics September 1997 - January 1999
Vanstar Corporation October 1996 - September 1997
Skills
FISCAM, CISSP, Sarbanes-Oxley, SAS70, Regulations, Disaster Recovery, Information Security..., Information Security, Security, PCI DSS, ISO 27001, Vulnerability Management, NIST, Application Security, IT Audit, FISMA, Security Audits, HIPAA, Network Security, Information Technology, Data Security, CISM, Vulnerability Assessment, Security Architecture..., Governance, ITIL, Penetration Testing, Business Continuity, GLBA, Sarbanes-Oxley Act, CISA, Project Management, Risk Assessment, Infrastructure, Identity Management, Security Awareness, Business Process, Security Policy, COBIT, Business Continuity..., Computer Security, Enterprise Risk...
Education
Vincennes University 1994 — 1996
Associate of Science, Electronics Technology
Indiana University-Purdue University at Indianapolis
Informatics
Best Buy October 2013 - Present
Navient March 2015 - July 2015
TJ Maxx October 2011 - November 2013
Indiana University Bloomington November 2012 - January 2013
Skills
Sales, Customer Service, Editing, Apparel, Retail Sales, Cashiering, Visual Merchandising, Teamwork, PowerPoint, Microsoft Word, Data Entry, Microsoft Excel, Photoshop, Public Speaking
Education
Indiana University Bloomington 2010 — 2014
Bachelor of Science (B.S.), Apparel and Textiles
Indiana University Bloomington 2010 — 2014
Bachelor’s Degree, Apparel Merchandising
Hertz Local Edition October 2014 - Present
Victoria's Secret January 2007 - Present
Navient June 2013 - October 2014
Wyoming Valley Motors March 2013 - May 2013
AT&T March 2010 - October 2012
Skills
Sales, Sales Management, Customer Service, Marketing, Internet Recruiting, Internal Communications
Education
King's College 2005 — 2009
BS in Marketing, Marketing
Navient October 2010 - Present
Sallie Mae March 2009 - October 2010
Sallie Mae July 2005 - March 2009
Genesee Community College January 2005 - July 2005
Skills
Human Resources, HRIS, Onboarding, Employee Relations, New Hire Orientations, Employee Benefits, PeopleSoft, Employee Engagement, Customer Service, Benefits Administration, Career Development, Coaching, Employee Training, Call Centers, Interviews, Recruiting, Team Building
Education
Western Governors University 2012 — 2015
Bachelor of Science (B.S.), Business- Human Resource Management
Genesee Community College 2003 — 2005
A.A.S., Administrative Assistant /Office Technology
Lowe's Companies, Inc. September 2014 - Present
Navient October 2013 - September 2014
Aldi July 2013 - October 2013
Wawa July 2010 - July 2013
Skills
Customer Service, Customer Satisfaction, Marketing, graphic design, Digital Photography, Photoshop, Illustrator, Cashiering, Cash Handling, Time Management, Retail, Leadership, Inventory Management, Retail Sales, Outlook, Visual Merchandising, Inventory Control
Education
Southern New Hampshire University 2014 — 2016
Bachelor of Arts (B.A.), Advertising and Graphic Design
Kutztown University of Pennsylvania 2012 — 2013
Bachelor of Science (B.S.), Marketing
Oley Valley High School 2006 — 2010
Endeavor Audio and Lighting Services Inc December 2010 - June 2015
Navient October 2013 - April 2015
International Sound Corp May 2012 - September 2013
Entercom Communitcations May 2011 - August 2011
Staff Management, Inc June 2010 - May 2011
The Institute for human resources and services June 2009 - March 2010
Skills
Pro Tools, Photoshop, Dreamweaver, Microsoft Office, Mac, PC, Final Cut Pro, Finale, After Effects, Studio Camera Operation, Deko, Live Sound, AV, Studio Recording, Radio Promotions, PowerPoint, Social Media, Graphic Design
Education
Luzerne County Community College 2009 — 2012
AAS, Broadcast Communications
Mansfield University of Pennsylvania 2008 — 2009
Music Technology
Luzerne County Community College
AAS, Music Recording Technology
Navient October 2014 - Present
Gene B. Glick Co. March 2004 - June 2008
Skills
Microsoft Word, Microsoft Excel, Time Management, Data Entry, Microsoft Office, Customer Service, PowerPoint, Outlook, Medical Terminology, Critical Thinking, Access, CPR Certified, Supervisory Skills, Telephone Skills, Administrative..., Leadership, Team Building, Strategic Planning, Training, Management, Teamwork
Education
Indiana University-Purdue University at Fort Wayne 2010 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Ivy Tech Community College-Northeast 2004 — 2006
Associates degree, General Studies
Ivy Tech Community College-Northcentral
Emergency Medical Technician (EMT), General studies
Navient July 2014 - Present
KPMG US July 2013 - July 2014
KPMG US June 2012 - August 2012
Richmond Math Tutoring Services October 2010 - June 2012
Advancement Concepts, LLC March 2011 - December 2011
Skills
Quantitative Finance, Applied Mathematics, SAS, Microsoft Visual Studio..., Fixed Income Analysis, Financial Econometrics, Statistics, Microsoft Excel, Bloomberg Terminal, Financial Modeling, Financial Analysis, Financial Risk..., Mathematics Education
Education
James Madison University - College of Business
Bachelor of Science (B.S.), Quantitative Finance, 3.544
Navient October 2014 - Present
Nightingale Home Health Care September 2014 - October 2014
Stonegate Mortgage Corporation (NYSE: SGM) August 2014 - September 2014
Butler University May 2001 - January 2014
Advanced Technology Unlimited December 1996 - April 1999
Passaic County Community College January 1994 - December 1996
Skills
Windows 7, Microsoft Exchange, VMware ESX, Visio, SharePoint, HTML, Microsoft SQL Server, System Administration, Printers, File Servers, Access, Active Directory, Storage Solutions, SQL, Data Analysis, Microsoft Office, High Availability..., Enterprise..., IIS, EMC Storage, Servers, VMware Infrastructure, Hardware, HP, Antivirus, HP Server Hardware, Data Center, windows 2012, Support Systems, VMware
Education
Indiana University-Purdue University at Indianapolis 1998 — 2000
Computer and Information Technology, Computer Science
Passaic County Community College 1994 — 1996
Applied Computer Science
Universidad Nacional Mayor de San Marcos 1986 — 1991
Fluid Mechanics Engineering, Mechanical Engineering
Navient September 2015 - September 2015
Pattys lil Pumpkins February 2014 - August 2015
Live out June 2013 - February 2014
Friends Fellowship Community January 2011 - June 2013
home November 2011 - October 2012
GFS June 2006 - March 2010
Skills
Certified Nursing..., Home health aide, Customer Service, Cpr Certified, Time Management, Home Care, Mental Health, Childcare, Community Outreach, Child Development, Developmental..., CPR Certified
Education
Ivy Tech Community College 2011 — 2012
Navient December 2014 - Present
Indy Premier Soccer Club August 2014 - Present
Mackenzie River Pizza Co June 2014 - May 2015
MacNiven's August 2014 - October 2014
Chatham Tap April 2014 - October 2014
Vision Equity, LLC December 2013 - April 2014
George's Neighborhood Bar and Grill June 2013 - November 2013
CPR (Cell Phone Repair) April 2013 - October 2013
FC Dallas May 2012 - October 2012
Major League Soccer January 2012 - May 2012
Skills
Sales Process, Salesforce.com, Inside Sales, Sports, Event Management, Promotions, Business Planning, Teamwork, Training, Market Research, Sales, Marketing, Leadership, Selling, Analysis
Education
Indiana University Bloomington 2000 — 2005
BA, Telecommunications, Minor in Music, Minor in Business
Ben Davis High School 1997 — 2000
College Prep Diploma, College/University Preparatory
Navient May 2013 - Present
PA National Guard April 2010 - Present
Aerotek January 2013 - May 2013
Goodwill Industries April 2012 - August 2012
Self Employed May 2011 - August 2011
Lowes Hardware January 2006 - August 2009
Skills
Microsoft Office, Public Speaking, Leadership Development, Teaching, PowerPoint, Budgets, Program Management, Research, Microsoft Excel, Microsoft Word, SolidWorks
Education
Liberty University 2014 — 2015
General Studies, Emphasis in Business
JOHNSON COLLEGE 2012 — 2012
Baptist Bible College and Seminary
Freelance October 2014 - Present
Worship Kulture June 2013 - April 2015
Navient April 2014 - October 2014
Sallie Mae December 2012 - April 2014
Mic It Up June 2012 - August 2012
Howard University Office of University Communications January 2012 - May 2012
Skills
Public Speaking, Research, Leadership, Time Management, Project Management, Microsoft Excel, Sales, Team Building, Team Leadership, Program Management, Photography, Television/Film
Education
Howard University 2008 — 2012
Bachelor of Arts (B.A.), Film/Video and Photographic Arts
Navient September 2013 - Present
Hallmark July 2012 - August 2013
Klein Chiropractic Clinic July 2010 - August 2013
Luzerne County Community College August 2010 - May 2013
Skills
Animation, Drawing, Photoshop, Photography, Graphic Design, Voice Acting, Acting, Pencil Drawings..., Some Advertising, Character Animation, Typography, Theatre, Final Cut Pro, Web Design, Art, After Effects, Customer Service, Microsoft Word
Education
Luzerne County Community College 2010 — 2013
Associate's degree, Computer Graphics
Navient October 2014 - Present
Yorktown & Mt. Pleasant Township Fire Department January 2012 - Present
Navient October 2013 - October 2014
Navient December 2012 - October 2013
Indiana University Athletic Ticket Office 2010 - 2011
Skills
Facebook, Higher Education, Research
Education
Indiana University Bloomington 2007 — 2011
Business Economics and Public Policy, Business
Navient April 2013 - Present
Self-Employed - Fine Arts 2008 - Present
Massachusetts College of Art September 2008 - May 2012
Harmonix Music Systems July 2009 - September 2009
Skills
Illustration, Photoshop, Sculpture, Conceptual Art, Concept Design, Woodworking, Curating, Sewing, Art Direction, Illustrator, Visual Arts, Fine Art, Art, Drawing, Painting
Education
Penn State University 2013 — 2016
Certificate in Introduction to Business Management, Business Administration and Management, General
Massachusetts College of Art and Design 2008 — 2012
Bachelor of Fine Arts (B.F.A.), Sculpture
Navient August 2014 - Present
Cambria Suites Hotel March 2014 - August 2014
Earth Fare - the healthy supermarket May 2013 - March 2014
OneAmerica Financial Partners Inc. April 2008 - May 2011
FIM group June 2006 - March 2008
Rehmann September 2002 - September 2005
Skills
Collections Management, Accounts Receivable, Finance, Mergers & Acquisitions, Retirement Planning, Account Reconciliation, Compliance, Team Leadership, Sales, New Business Development, 401k, Defined Contribution, Project Management, Financial Analysis, Relationship Management
Education
Grand Valley State University
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Navient February 2015 - Present
Skills
Literature, English Literature, Literary Criticism, Literary Fiction, Young Adult Literature, Entertainment Journalism, Editing, Text Editing, Adobe Design Programs, Literature Reviews, Medieval Studies
Education
Marywood University 2010 — 2013
Bachelor of Arts (B.A.), English Language and Literature, General
Saint Leo University 2009 — 2010
Navient August 2014 - Present
Sallie Mae July 2013 - August 2014
NORTH CENTRAL HIGH SCHOOL October 2011 - February 2014
Altec March 2013 - June 2013
Altec August 2012 - March 2013
ORTHOPEDICS INDIANAPOLIS June 2008 - October 2011
Cincinnati Tennis LLC April 2011 - September 2011
Emmis Communications May 2011 - August 2011
Skills
Microsoft Office, Office Equipment, Event Planning, Customer Service, Sales, Event Management, Social Media, Time Management, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Marketing Communications, Team Leadership, Inventory Management, Outlook, Sports, Data Entry, Fundraising, Sports Management, Non-profits, Coaching, Teamwork, Customer Retention, Training
Education
Indiana University-Purdue University at Indianapolis 2006 — 2011
sport management, SPORTS MANAGEMENT/BUSINESS
Kelly School of Business 2006 — 2011
CERTIFICATE, Business Administration
lawrence central 1999 — 2003
Sports Management, General Studies
Navient August 1990 - Present
Sock Puppet Racing 2010 - Present
International Facilities Management Association Indiana May 2012 - April 2013
Bankers Conseco Life Insurance Company 1997 - 1998
United States Army Reserve February 1979 - 1987
Skills
Facilities Management, Vendor Management, Budgets, Project Management, Leadership, Contract Negotiation, Project Planning, Strategic Planning, Operations Management, Contract Management, Process Improvement, Team Building, Customer Service, Management, Negotiation, Economic Development, Leadership Development, Coaching, Change Management, Analysis, Process Scheduler, Team Leadership, Program Management, Financial Analysis, Call Centers, Cross-functional Team..., Business Development, Risk Management, Purchasing, Procurement, Real Estate, MS Project, Mergers & Acquisitions, Microsoft Excel, Microsoft Office
Education
Indiana Wesleyan University
Bachelor of Science (BS), Business Administration, Management and Operations
Navient May 2014 - Present
Sallie Mae December 2013 - May 2014
Olive Garden June 2013 - February 2014
Indiana Department of Transportation May 2013 - August 2013
Max and T's Bar and Grill May 2010 - August 2012
Skills
Financial Accounting, PowerPoint, Microsoft Excel, Microsoft Word, Team Building, Group Presentations
Education
Indiana University-Purdue University at Indianapolis 2013 — 2016
Bachelor's Degree, Economics
Purdue University 2011 — 2013
Navient May 2014 - Present
Indiana Office of Technology April 2012 - May 2014
Wisdom Tools Inc. 2011 - 2012
Indiana University August 2010 - August 2011
Skills
Cisco Routers, Cisco IOS, Cisco Technologies, Cisco Nexus, F5 BigIP, Juniper Netscreen, CCNP Switch, CCNA, Cisco Routing &..., Security+, Network Design, Switches, DHCP, Cisco Certified, EIGRP, DNS, Infoblox
Education
Western Governors University 2013 — 2015
Master of Science (M.S.), System, Networking, and LAN/WAN Management/Manager
Indiana University Bloomington 2007 — 2012
Bachelor's degree, Biology/ Secondary Education, B
Pioneer High School 2004 — 2007
High School, High School/Secondary Diplomas and Certificates
Navient November 2013 - Present
Ivy Tech Community College August 2013 - October 2013
Ivy Tech Community College June 2012 - May 2013
Sitel January 2010 - May 2011
Howard College June 2009 - June 2010
Howard College July 2008 - May 2010
Skills
Leadership, Team Building, Teamwork, Highly detail oriented, Excellent Customer..., Teaching, Public Speaking, Critical Thinking, Pay Close Attention to..., Creative Problem Solving, Time Management, Motivational Speaking, Social Media, Microsoft Office, Snow Leopard, iWork, Mac OS, SDLC, Active Directory, SQL, Windows Server, Management, System Administration, Program Management, Customer Service, Project Management, Technical Support, Nonprofits, Research, Budgets, Troubleshooting, Public Relations, Telecommunications, Hardware, Networking, Quality Assurance, Administrative..., Testing, Fundraising, Interviews, Data Entry, PowerPoint, Microsoft Word, Leadership Development, Event Planning, Python, Microsoft Visual Studio..., Visual Basic, C#, Higher Education
Education
Indiana University-Purdue University at Indianapolis 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Computer Science
Ivy Tech Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Computer Information Systems
Howard College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), General Studies
Navient June 2015 - Present
Navient July 2014 - June 2015
MSD Decatur Township Schools August 2001 - June 2014
Cold Stone Creamery May 2002 - August 2002
Arby's Restaurant Group February 1998 - August 2001
YMCA January 1997 - December 1997
Target June 1996 - August 1997
Michaels Stores, Inc. December 1995 - March 1996
Dollar Thrifty Automotive Group May 1994 - October 1995
Skills
Training, Creativity, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Big-picture Thinking, Start-up Environment, Promoting solutions, Culture Change, Typing, Problem Solving, Helping Clients Succeed, Customer Service, Serving Others, Customer Support, Supporting People, Information Technology..., Differentiated..., Reading, Information Gathering, Inventiveness, Program Development, Curriculum Development, Curriculum Mapping, Public Speaking, Website Creation, Highly detail oriented, Training Delivery, Lifelong Learning, Presentation Design, Presentations, Project Planning, Teaching Adults, Mathematics Education, Science Education, Spreadsheets, Diversity & Inclusion, Graphic Design, Screen Printing, Outdoor Education, Food Preparation, Windows, Adult Education, Research, Curriculum Design
Education
Indiana University-Purdue University at Indianapolis 1997 — 2001
Bachelor of Science (B.S.), Elementary Education and Teaching
Northern Arizona University 1991 — 1993
coursework, Art Education
Navient May 2014 - Present
Sallie Mae March 2013 - May 2014
Mercury Clark & Weinstock January 2012 - July 2012
State Representative Mark Meadows January 2011 - August 2011
Skills
Politics, Legislative Relations, Research, Legislative Research, Microsoft Office, Public Affairs, Social Media, Facebook
Education
Michigan State University 2010 — 2012
BA, Political Science (Public Policy and Public Administration)
University of North Carolina at Greensboro
Navient May 2014 - November 2014
Sallie Mae September 2013 - May 2014
United Christian Parish Preschool June 2012 - June 2013
Smithsonian National Zoological Park August 2011 - June 2013
AES Corporation November 2007 - July 2009
PricewaterhouseCoopers September 2005 - October 2007
Skills
Auditing, Accounts Receivable, CPA, Internal Controls, Financial Reporting, Accounting, General Ledger, Due Diligence, Analysis, Process Improvement, Microsoft Office, Microsoft Excel, Budgets, PowerPoint, Microsoft Word, Sarbanes-Oxley Act
Education
Longwood University 2000 — 2005
BSBA, Accounting
Navient November 2014 - Present
Pet and Farm Sitting 2008 - Present
CVS Caremark Corporation July 2013 - October 2014
Exeter Animal Hospital September 2008 - November 2013
House of Nutrition June 2013 - October 2013
PhillyCarShare June 2007 - September 2008
Saint Joseph's University Library November 2005 - September 2007
Saint Joseph's University Alumni Telefund September 2005 - March 2006
Rose Reina's Art Studio September 1999 - May 2004
Skills
Critical Thinking, Teaching, Social Networking, Microsoft Office, Employee Training, Phone Etiquette, Multi-line Phone, Problem Solving, Attention to Detail, Teamwork, Reading Comprehension, Microsoft Excel, Photo and Video Editing, Working Independently, Fast-Paced Environment, Adobe Acrobat, Adaptability, Self-Motivation, Task Management, Listening, Written and Spoken..., Education, Writing, Proofing
Education
Saint Joseph's University 2004 — 2008
Bachelor of Arts (B.A.), English Literature
King's College 2009 — 2010
Instructional I English 7-12 Certification, Secondary Education
Wyoming Area Secondary Center 1999 — 2004
High School Diploma
Navient March 2003 - Present
Deloitte June 2001 - March 2003
KPMG US September 2000 - June 2001
Skills
Business Analysis, Sarbanes-Oxley Act, Business Process..., Financial Modeling, IT Audit, Management Consulting, Risk Management, Financial Analysis, Financial Services, Business Process..., Internal Controls, Process Improvement, Financial Reporting, Finance, Auditing, Accounting, Enterprise Risk..., Management, Analysis, Leadership, PeopleSoft
Education
James Madison University 1996 — 2000
Bachelor of Business Administration (B.B.A.), Accounting
Navient May 1998 - Present
Education
Indiana University Kokomo 1983 — 1987
Associate's degree, Computer Programming Technology - Purdue Program
Tipton High School 1979 — 1983
Navient 2014 - Present
SallieMae 2010 - 2013
Sallie Mae 2006 - 2010
Sallie Mae 2003 - 2006
Sallie Mae 2001 - 2003
Sallie Mae 2001 - 2001
Sallie Mae 1999 - 2001
Sallie Mae 1998 - 1999
Sallie Mae 1996 - 1998
Sallie Mae 1994 - 1996
Skills
ITIL, Clarity, SDLC, Process Improvement, Visio, SharePoint, Agile Methodologies, Requirements Gathering, Business Analysis, Integration, Access, Disaster Recovery, IT Management, Leadership, Management, PMP, Microsoft SQL Server, SQL, Project Management, Team Leadership, Software Development, Vendor Management
Education
Indiana University Bloomington 1988 — 1993
Bachelor of Arts, English and Speech Communication
Arlington High School 1986 — 1988
General Studies
John Marshall High School 1984 — 1986
General Studies
Navient June 2011 - Present
FedEx Express 2006 - 2011
Education
Indiana University-Purdue University at Indianapolis 2005 — 2010
General Studies, Business
Navient September 2015 - Present
Navient August 2014 - Present
Navient April 2014 - August 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Time Management, Accounting, Teaching, Access, Data Analysis, Accounts Receivable
Education
University of Cincinnati 2010 — 2013
Bachelor of Business Administration (BBA), Accounting, 3.67
Miami University 2008 — 2009
Navient October 2006 - Present
Horner Electric August 2003 - October 2006
BearingPoint June 2002 - July 2003
Arthur Andersen 1999 - 2002
Skills
Contract Negotiation, E-procurement, Enterprise Software, Financial Analysis, Management, Strategic Sourcing, Supply Management, Vendor Management
Education
Indiana University - Kelley School of Business 1994 — 1999
Owen Valley High School 1990 — 1994
Navient February 2015 - Present
Navient October 2014 - February 2015
Sallie Mae February 2013 - October 2014
Hilton Worldwide August 2012 - January 2013
Children's National Medical Center July 2010 - July 2012
Integrys Energy Services August 2009 - July 2010
FannieMae March 2008 - August 2009
Sprint Nextel October 2006 - February 2008
University of Wisconsin December 2004 - September 2006
FairChild Semiconductors May 2004 - December 2004
Skills
Workday, Workday hcm, ERP, PeopleSoft, PeopleTools, Crystal Reports, Requirements Gathering, SQR, Business Process, SDLC, Data Modeling, Integration, Business Analysis, Business Intelligence, Visio, Financials, Software Documentation, Data Warehousing, Databases, PeopleCode, Requirements Analysis, SQL, Oracle, Software Project..., XML Publisher, Unix, PL/SQL, Web Services, PeopleSoft Financial, XML, SOA, Production Support, Consulting, Management, Agile Project Management
Education
University of Houston-Clear Lake 2000 — 2003
M.S., Management Information Systems
Karnatak University 1995 — 1999
1999, Electrical and Electronics Engineering
Workday Knowledge Management
HCM Fundamentals, Configurable Security, Report Writer, Calculated Fields, Business Processes, HCM Fundamentals, Payroll, Absence, Configurable Security, Report Writer, Business Processes
Navient October 2014 - Present
TMG Health August 2011 - Present
Sallie Mae January 2006 - August 2011
Alltel Communications November 1997 - December 2005
Education
Misericordia University 2004 — 2010
MBA, Management
King's College
BS, Busniess Admin / Computer Info Systems
Navient December 2008 - Present
Access Group October 2007 - December 2008
Bank of America 2006 - 2007
MBNA 1990 - 2006
Education
CAMS
Certified Anti-Money Laundering Specialist
Certified Regulatory Compliance Manager
CRCM, American Bankers Association
Consumer Data Industry Association
FCRA Certification, Fair Credit Reporting Act
Goldey Beacom College
Newark High School
Diploma
Navient May 2014 - Present
SallieMae April 1999 - May 2014
Skills
Disaster Recovery, Enterprise Software, Project Management, System Administration, Testing, Leadership, Business Continuity, Enterprise Architecture, SDLC, Virtualization, Data Center, VMware, Technical Support
Education
Indiana Institute of Technology 2002 — 2006
BA, Business Administration
Navient October 2014 - Present
Interactive Intelligence April 2013 - October 2014
Education
Indiana University-Purdue University at Indianapolis 2002 — 2004
EET, Electrical, Electronic and Communications Engineering Technology/Technician
Taylor University 1992 — 1996
Bachelor of Business Administration (B.B.A.)
Navient May 2007 - Present
Sallie Mae October 2001 - May 2007
Lucent Technologies and Avaya, Inc. November 1998 - October 2001
Resort Condominiums International December 1993 - October 1998
Skills
SaaS, Vendor Management, Management, Call Centers, Workforce Management, BPO, Process Improvement, Customer Experience, Call Center, Financial Services, Salesforce.com, CRM, Outsourcing, Customer Retention, Analytics, Business Process...
Education
Indiana University Bloomington 1987 — 1991
BA, Journalism and Political Science
Navient June 2009 - Present
Sallie Mae April 2008 - May 2010
Sallie Mae August 2000 - 2008
USA Group 1994 - August 2000
Skills
Call Center, Process Improvement, Visio, Vendor Management, Business Analysis, Call Centers, Disaster Recovery, SharePoint, Software Documentation, Requirements Gathering, SDLC, Integration, Enterprise Architecture, Business Process..., Requirements Analysis, Business Intelligence
Education
University of Phoenix 1999 — 2001
Information Systems
Indiana University-Purdue University at Indianapolis 1991 — 1993
Information Systems
Navient May 2012 - Present
Sallie Mae 2009 - May 2012
Sallie Mae 2007 - 2009
Sallie Mae 2006 - 2007
Skills
Financial Analysis, Financial Modeling, Finance, Business Analysis, Data Analysis, Microsoft Excel, Hyperion Planning, Essbase, Financial Reporting, Project Management, Process Improvement, Accounting, Analysis, Financial Planning, Leadership, Strategic Planning, Forecasting, Management
Education
Indiana University - Kelley School of Business 2009 — 2012
Master of Business Administration (M.B.A.), Accounting
Indiana University - Kelley School of Business 2003 — 2006
Bachelor of Science (B.S.), Business/Finance, Minor in Economics, 3.8
Navient May 2014 - Present
Sallie Mae May 2012 - May 2014
Sallie Mae February 2009 - May 2012
Citi December 2005 - February 2009
MBNA America October 1993 - November 2005
Skills
Strategy, Credit, Risk Management, Business Planning, Credit Risk, Analysis, Financial Services
Education
Lehigh University 1989 — 1993
BS, Finance
Lehigh University - College of Business and Economics 1989 — 1993
Bachelor of Science, Finance
Brandywine High School 1985 — 1989
High School, College Pre
Navient October 2014 - Present
Sallie Mae April 2004 - Present
Sallie Mae April 2003 - October 2014
Skills
Process Improvement, Team Building, Strategic Planning, Leadership, Customer Service, Management, Vendor Management, Project Management, Call Centers, Financial Services
Education
Kansas State University
Navient May 2013 - Present
Navient September 2009 - May 2013
Sallie Mae June 2005 - September 2009
Vigilant Services Corporation October 2004 - May 2005
Bashas' January 1987 - October 2004
United States Navy August 1994 - July 1997
Skills
ITIL, Windows, HP, Windows Server, Integration, HP Openview, Troubleshooting, System Administration, Disaster Recovery, Management, Training, Unix, Servers, VMware, IT Service Management, Information Technology
Education
University of Phoenix 2000 — 2004
Bachelors Degree, Management
Mesa Community College 1995 — 2000
AAS, Microsoft Networking Technology
Navient April 2014 - Present
Frontier Communications July 2011 - March 2014
Verizon February 2005 - July 2011
Arrow Services Inc. February 2004 - August 2004
Weaver Popcorn Company, Inc. September 1989 - February 2004
Skills
Customer Service, Development Of Employees, Operations Management, Performance Management, Coaching, Process Improvement, Team Building, Team Leadership, Project Management, Employee Training, Call Centers, Recruiting, Inventory Management, Cross-functional Team..., Marketing Strategy, Strategic Planning, Training, Microsoft Excel, Sales, Marketing, Sales Management, Program Management, Leadership, Account Management, Product Development, Human Resources, Business Analysis, PowerPoint, Microsoft Office, Outlook, Telecommunications, Management, Change Management, B2B, Financial Reporting, Employee Benefits, Business Planning, Budgets, Microsoft Word, Continuous Improvement, Supply Chain Management, Business Development, New Business Development, Analysis, Negotiation, Team Management, Business Process..., Risk Management, Outsourcing
Education
Indiana Wesleyan University 2006 — 2007
Master's, Management
Indiana Wesleyan University 2002 — 2005
Bachelor's, Management
Navient July 2009 - Present
Navient July 2009 - April 2014
Navient October 2002 - October 2009
Systems Consulting Group, Inc. March 1995 - October 2002
Alverno 1991 - 1995
Skills
Software Development, SDLC, Vendor Management, IT Management, Software Project..., Testing, ERP, Team Management, Visio, Requirements Gathering, Project Management, IT Strategy, Business Analysis, Requirements Analysis, SharePoint
Education
Indiana University-Purdue University at Indianapolis 1988 — 1991
AAS, Computer Technology
Navient May 2014 - Present
Sallie Mae January 2006 - Present
Sallie Mae 1996 - 2006
Ernst & Young 1991 - 1996
Skills
Loans, Credit, Financial Services, Credit Analysis, Loan Origination, Credit Cards, Banking, Consumer Lending, Commercial Lending, Credit Risk, Portfolio Management, Risk Management
Education
James Madison University 1987 — 1991
Bachelor of Business Administration (BBA), Accounting
Navient July 2014 - Present
Capital One 360 June 2011 - February 2014
ING Direct May 2005 - June 2011
ETS January 2001 - May 2005
Millstar Electronic Publishing Group November 1999 - December 2000
Skills
PeopleSoft, Servers, Banking, Risk Management, Testing, TCP/IP, Information Security, Business Analysis, Process Improvement, SharePoint, Management, Analytics, Vendor Management, SDLC
Education
Lehigh University 1997 — 1999
M.Ed., Education
Navient May 2014 - Present
Sallie Mae October 2006 - April 2014
NAPM-Indianapolis June 2009 - May 2011
Magna Global 2005 - 2006
Intier (Magna Closures) 2003 - 2005
Ernst & Young October 1993 - June 2002
Cap Gemini Ernst & Young 2000 - 2002
Andersen Windows 1999 - 2000
GE Aircraft Engines June 1991 - September 1993
Education
Indiana University Bloomington
MBA, Finance
Rose-Hulman Institute of Technology
Navient May 2014 - Present
Sallie Mae September 2006 - Present
Sallie Mae August 2004 - September 2006
Marion County Probation June 2002 - July 2004
Education
Indiana University Bloomington 1998 — 2002
Navient September 2015 - Present
McGraw-Hill Education March 2013 - Present
University of Kentucky August 2007 - December 2012
Skills
Microsoft Office, Data Analysis, Public Speaking, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Event Planning, Community Outreach, Marketing Strategy, Marketing, Research, Teaching, Team Building, Training
Education
Indiana University-Purdue University at Indianapolis 1997 — 2000
Bachelor's degree (General Studies), Business, Management, Marketing, and Related Support Services
Navient April 2014 - Present
Osterhout Free Library 2006 - Present
Sallie Mae, Inc. January 2005 - Present
Sallie Mae, Inc. January 1999 - January 2005
Sallie Mae, Inc. January 1995 - January 1999
Sallie Mae, Inc, January 1992 - January 1994
Sallie Mae, Inc. January 1991 - January 1992
Skills
Compliance, Process Engineering, Loans, Student Loans
Education
University of Scranton 1997 — 2001
MA, Human Resources/Psychology
King's College 1987 — 1991
MA, Human Resources/Psychology
King's College, Wilkes
B.A, Human Resources Management/ Psychology
University of Scranton
Master of Science, Human Resources Administration
Sallie Mae January 2004 - Present
Navient November 1998 - Present
Skills
•AUTOCAD experience, Process Improvement
Education
George Mason University 2009 — 2011
FMP, Facility Management
George Mason University 2009 — 2011
Professional Certificate Facility Management (PCFM), July 2011
Navient May 2014 - Present
Sallie Mae 2001 - May 2014
Paul Harris Stores, Inc. 1986 - 2001
Skills
JCL, CICS, COBOL, SDLC, IDMS, Application Development, Business Objects, Clarity, Mainframe, PMO, DB2, Visio
Education
Ivy Tech Community College 1982 — 1984
Associate, Computer Science
Navient May 2014 - Present
Sallie Mae February 2010 - May 2012
Infosys Technologies Ltd August 2008 - February 2010
Infosys Technologies Ltd November 2004 - August 2008
Infosys Technologies Ltd June 2003 - October 2004
Skills
Savvion (BPM), Apama (CEP), Analyst Studio (BI), Java, JavaScript, J2EE, COBOL, CICS, MVC, Struts, Business Intelligence, Java Enterprise Edition, SOA, Web Services, Software Development, Business Process, Requirements Analysis, Management, Testing
Education
Indiana University - Kelley School of Business 2015 — 2017
National Institute of Technology Tiruchirappalli 1999 — 2003
B.E., Instrumentation and Control
Navient September 2015 - Present
Navient May 2014 - Present
Sallie Mae January 2013 - May 2014
Sallie Mae January 2010 - December 2012
Sallie Mae June 2008 - February 2010
Sallie Mae January 2007 - June 2008
Indiana State University January 2003 - December 2006
Education
Indiana State University - School of Business 2002 — 2006
B.S., Management Information Systems
Navient April 2014 - August 2015
Sallie Mae December 2013 - April 2014
Sallie Mae July 2012 - November 2013
SallieMae September 2010 - July 2012
SallieMae February 2006 - September 2010
Skills
SDLC, GLBA, Information Security, Vendor Management, Disaster Recovery, Risk Assessment, User Acceptance Testing, IT Audit, Strategic Planning, PCI DSS, Governance, Information Security..., IT Strategy, Business Continuity, Project Management, Process Improvement
Education
Indiana University-Purdue University at Indianapolis 1988 — 1990
Bachelor of Science (B.S.), Computer Programming Technology
Purdue University 1985 — 1987
Associate of Applied Science, Computer Programming Technology
Navient May 2014 - Present
Sallie Mae April 2010 - May 2014
Sallie Mae October 2006 - April 2010
Sallie Mae May 2006 - October 2006
Sallie Mae March 2003 - May 2006
Skills
Project Management, Operations Management, Business Analysis, Leadership, Business Process..., Management, SDLC, Strategy, Business Process, Analysis, Software Documentation, Team Leadership, SharePoint, Process Improvement, Team Building, Visio, Customer Service, Requirements Analysis, Requirements Gathering
Education
Indiana University Bloomington 1984 — 1988
B.S., Retail Management, Apparel Merchandising, Home Economics
Navient November 2013 - June 2015
SoHo Cafe & Gallery March 2012 - November 2013
PA House Democratic Campaign Committee July 2008 - November 2008
Skills
Excel, Social Networking, Italian, Word, Access, Data Analysis, Westlaw, LexisNexis, Spanish translation, written Spanish, Microsoft Office, PowerPoint, Microsoft Excel, Training, Social Media, Community Outreach, Teaching, Public Speaking, Event Management, Business Strategy, Fundraising, Research, Editing, Nonprofits, Political Campaigns, Management, Leadership, Strategic Planning, Spanish, Program Management, Microsoft Word, Event Planning, Public Relations, Politics, Policy, Government, Customer Service, Grassroots Organizing, Budgets, Volunteer Management, Facebook, Project Planning, Public Policy, Community Development, Program Development, Legislative Relations, Grant Writing, Social Media Marketing
Education
Nova Southeastern University—Shepard Broad Law Center 2010 — 2012
Withdrew from course of study, Law, NA
Indiana University - Kelley School of Business 2004 — 2008
Minor, Business
Indiana University Bloomington 2004 — 2008
Bachelor’s Degree, Psychology, Criminal Justice
Navient Portfolio AnalystNavientMay 2014 - Present
Haas Group International May 2012 - May 2014
NHPN May 2011 - May 2012
Ally Financial Inc. May 2009 - April 2010
VWR September 2004 - January 2008
Skills
SAP, Financial Modeling, MS Exc, MS Access, Sarbanes-Oxley Act, Accounting, Forecasting, Variance Analysis, Financial Analysis, Accounts Payable, Account Reconciliation, Process Improvement, Quantitative Analytics, Financial Reporting, Business Presentations, MS Project, MS PowerPoint, Pricing Analysis
Education
Saint Joseph's University - Erivan K. Haub School of Business
MBA, Finance
Immaculata University
Bachelor of Arts (B.A.), Information Technology in Business
Navient May 2014 - Present
Sallie Mae August 2000 - May 2014
USA Group May 1993 - August 2000
GTE June 1988 - May 1993
RR Donnelley May 1985 - June 1988
Skills
Application Development, Business Analysis, Software Project..., Project Planning, Quality Assurance, Change Management, CICS, Visio, Disaster Recovery, Process Improvement, Process Engineering, Vendor Management, DB2, PMP, MS Project, Program Management, SOX, Resource Management, Strategic Planning, Customer Relations, Vendor Relations, Risk Management, Compliance, Integration, IT Strategy, Testing, IT Management, Team Building, Problem Solving, Team Leadership, SQL, Budget Management, Excel, Mentoring, Software Development, IT Service Management, Team Management, PMBOK, Budgets, Customer Service, Systems Analysis, Requirements Analysis
Education
Indiana University Bloomington 1980 — 1985
BS, Computer Science, Business, Math
Indiana University Bloomington 1980 — 1985
BS Computer Science, Computer Science
Navient May 2014 - Present
Sallie Mae March 2012 - May 2014
Education
George Mason University School of Law
JD, Law
Princeton University
AB, History
Navient April 2013 - Present
Pomeroy March 2010 - August 2012
Coldwell Banker West Shell October 2004 - July 2007
Skills
Windows XP Pro, Windows Vista, Windows 7, Windows Active Directory, Windows Server 2003, Windows Server 2008, VDI, VMware, Citrix XenApp 4.0, Citrix XenApp 4.5, Citrix XenApp 6.0, Citrix Receivers /..., SharePoint, RSA Administration, Observe, Cisco UCCE, Microsoft Exchange, Microsoft Office 2003, Microsoft Office 2007, Terminal Emulation..., Microsoft Outlook, Microsoft Outlook Web..., Microsoft Communicator, SCCM / SMS Client, HP Webjet Administration, Right Answers Knowledge..., BMC Remedy, Microsoft Remote..., Bomgar, Dameware, RDP, AS400 Mainframe Support, Adobe Reader, Adobe Flash, Adobe Acrobat Writer, Adobe CS4 Suite, Dreamweaver, Flash, Photoshop, Windows Printing, Citrix Printing, IP Printing, IT Project Management, Local Area Networking, Wide Area Networking, Microsoft Access..., Technical Writing, Technical Coaching, Internet Explorer, Blackberry Support
Education
UOP 2008 — 2010
Associate of Arts, Information Technology, 3.89
Hondros College 2004 — 2004
Certificate, Ohio Real Estate
Navient September 2010 - Present
US Army August 2003 - February 2011
Target March 2003 - August 2003
Wyndham Worldwide / RCI June 2002 - February 2003
Meijer June 1999 - June 2002
WKPW-FM June 1997 - May 1999
Skills
Customer Service, Microsoft Word, Data Entry, Microsoft Excel, Army, Team Leadership, Military, Training, Microsoft Office, Distribution Center..., Military Experience, Security Clearance, Leadership, PowerPoint, Banking, Outlook, Public Speaking
Education
Indiana University-Purdue University at Indianapolis 2011 — 2016
Creative Writing/ English
Vincennes University 1999 — 2001
Broadcast Journalism
Morton Memorial High School 1995 — 1999
High School
Navient March 2014 - Present
Sallie Mae October 2003 - February 2014
Skills
Business Analysis, Clarity, SDLC, Requirements Gathering, Business Requirements, User Acceptance Testing, Requirements Analysis, Visio, Systems Analysis
Education
Indiana University-Purdue University at Indianapolis
BS, Business Management and Human Resources
Navient October 2014 - Present
Sallie Mae June 2013 - October 2014
Sallie Mae January 2010 - June 2013
Sallie Mae March 2009 - January 2010
Wegmans Food Markets 2002 - 2010
Sallie Mae January 2009 - March 2009
Sallie Mae March 2008 - January 2009
Sallie Mae May 2007 - March 2008
Skills
Call Centers, Customer Service, Customer Satisfaction, Process Improvement, Customer Retention, Leadership, Team Building, Access, Microsoft Office, Sales, Microsoft Excel, Strategic Planning, Business Analysis, Business Process..., Business Strategy, Organizational..., Team Leadership, Employee Training, Supervisory Skills, Supervisory Management, Customer Insight, Inventory Control, Customer Education, Financial Services, Department Budgeting, Internal Controls, Student Loans, Stock Trading, Cost Reduction..., Call Center, Banking, Loans, Customer Experience, Analytics
Education
Misericordia University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Misericordia University 2007 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Luzerne County Community College 2004 — 2006
Associate of Science (AS), Business Management Technology
Navient January 2014 - Present
Sallie Mae May 2012 - January 2014
Sallie Mae June 2008 - May 2012
Sallie Mae July 2004 - June 2008
Sallie Mae August 1998 - July 2004
Education
Indiana Wesleyan University's Adult Program
Bachelor of Applied Science (BASc), Accounting
American leak detection July 2015 - Present
Navient March 2014 - June 2015
MooreCo-IV October 2013 - January 2014
Heritage Interactive Services February 2006 - September 2013
Skills
Strategic Planning, Recycling, Microsoft Word, Program Management, Customer Service, Management, Microsoft Excel, Microsoft Office
Education
Indiana Business College 2007 — 2009
Bachelor, Business Management
Navient May 2014 - Present
Sallie Mae May 2012 - Present
SallieMae December 2003 - April 2012
Skills
Credit Cards, Banking, Loan Origination, Financial Analysis, Credit Analysis, Financial Services, Process Improvement, Management, Leadership, Business Process..., Loans
Education
Luzerne County Community College 2001 — 2003
Associate's degree, General Studies
Navient May 2014 - Present
Challenge Workforce Solutions February 2013 - May 2013
John Deere January 2012 - October 2012
Arnot Ogden Medical Center February 2011 - May 2011
Capabilities/ Chemung County Department of Social Services September 2009 - August 2010
Greater New York Red Cross April 2009 - September 2009
Arc of Steuben June 2006 - April 2009
Chemung County Catholic Charities June 2002 - April 2006
Chemung County Economic Opportunity Program July 2000 - April 2002
ARC of Schuyler County June 1998 - July 2000
Skills
Non-profits, Recruiting, Community Outreach, Career Counseling, Training, Policy, Interviews, Data Entry, Employee Relations, Strategic Planning, Program Management, Team Building, Organizational..., Project Management, Supervisory Skills, Leadership, Public Speaking, Resume Writing, Job Coaching, Nonprofits, Process Improvement, Volunteer Management, Management, Marketing, Administrative..., Leadership Development, Case Managment, Social Media Marketing, Social Media, Fundraising, Microsoft Office, Outlook, Public Relations, Team Leadership, Conflict Resolution, Teamwork, Budgets, Social Networking, Customer Service, Research, Microsoft Word, PowerPoint, Program Development, Career Development, Temporary Placement, Time Management, Staff Development, System Administration, Coaching, Event Management
Education
State University of New York College at Buffalo 2006 — 2008
Certificate Supported Employment, Supported Employment
Joint Education and Training Program 1995 — 1995
Certificate, Management
Mansfield University of Pennsylvania 1983 — 1986
BA, Criminal Justice Administration
Republic Airways Holdings, Inc. June 2011 - Present
Navient June 2013 - May 2015
Tieline Technology America January 2008 - June 2010
ATA Airlines March 1997 - January 2008
ATA Airlines March 1997 - January 2008
Skills
Troubleshooting, URL Filtering, Spam Filtering, Vulnerability Scanning, Firewalls, Log Management, Network Security, Information Security, Incident Investigation, Bluecoat, Two-factor..., Palo Alto Firewalls, Vulnerability Management, Nessus, CEH, Checkpoint
Education
Indiana University-Purdue University at Indianapolis 2008 — 2011
BS
Purdue School of Engineering and Technology 2008 — 2011
Bachelor of Science
Navient October 1994 - Present
Skills
Financial Reporting, Accounting, Management, Sarbanes-Oxley Act, Internal Controls, Risk Management, Auditing, GAAP, Financial Analysis
Education
George Mason University
B.S., Accounting
University of Maryland University College
M.S., Accounting and Financial Management
Navient October 2008 - Present
Bank of America (formally MBNA America) August 2006 - October 2008
MBNA Canada August 2004 - August 2006
MBNA America April 2001 - August 2004
MBNA America April 1997 - April 2001
MBNA America May 1994 - April 1997
MBNA America June 1992 - May 1994
MBNA America May 1991 - June 1992
MBNA America April 1990 - May 1991
Skills
Auditing, Financial Services, Due Diligence, Internal Audit, Risk Assessment, Strategy, Loans, Operational Risk..., Management, Mortgage Lending, Internal Controls, AML, Operational Risk
Education
King's College
Bachelor's Degree, Business Administration/Economics
Navient May 2014 - Present
Sallie Mae March 2012 - May 2014
CapitalSource August 2010 - February 2012
BB&T July 2007 - August 2010
Education
George Mason University 2004 — 2009
Bachelor of Science, Accounting
Navient May 2014 - Present
Sallie Mae April 2013 - April 2014
Communications Test Design Inc (CTDI) March 2012 - April 2013
Endo Pharmaceuticals February 2007 - June 2011
AstraZeneca Pharmaceuticals (Kelly Services) 2005 - 2006
AstraZeneca Pharmaceuticals (Kelly Services) 2004 - 2005
Sheeran Direct Marketing 2002 - 2004
Bristol-Myers Squibb (formerly DuPont Pharmaceuticals) June 2001 - December 2001
DuPont Pharmaceuticals 1997 - 2001
DuPont 1996 - 1997
Skills
SQL*Plus, SQL, Natural Language..., SmartStar, HTML, Oracle SQL, Oracle Discoverer, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Visio, FrontPage, Visual Basic, Cute HTML, Adobe Acrobat, Corel, Microsoft Image Composer, Photoshop, QuarkXPress, Workday, ADP PCPW, ADP Payroll, ADP Payforce, ADP ReportSmith, Ultimate, PeopleSoft, Wave (Oracle), Siebel, URSA (Citrix Server), TOPS (IBM), ProMail (IBM), Cognos, Crystal Reports, Oracle Reports, Payroll, Report Writing, Process Improvement, HRIS
Education
Wilmington University 1998 — 2000
BS, Human Resources Management, 3.87
University of Delaware 1986 — 1990
Goldey Beacom College 1973 — 1974
DSTP Certificate, Stenographic Training Program
Navient May 2014 - Present
AOL Inc. November 2009 - May 2014
KPMG 1999 - 2009
Ernst & Young 1996 - 1999
Skills
Due Diligence, International Tax, Mergers, SEC filings, Sarbanes-Oxley Act, Tax, Financial Reporting
Education
Georgetown University Law Center 1995 — 1996
LLM, Tax
Navient May 2014 - Present
Skills
Policy, Strategic Planning, Process Improvement, Leadership, Strategy, Risk Management, Contract Negotiation, Business Process..., Analysis, Business Analysis, Banking, Training, Team Building, Mergers & Acquisitions
Education
Indiana State University - School of Business 1983 — 1987
BS, Marketing
Navient April 2000 - Present
Indiana Convention Center and RCA Dome June 1997 - April 2000
Education
Miami University 1988 — 1992
Bachelor of Science (BS), Elementary Education
Navient August 2014 - Present
Republic Airways Holdings, Inc. February 2013 - Present
WellPoint December 2012 - February 2013
Resort Condominiums International ~RCI May 2006 - November 2012
Skills
Onboarding, Hospitality Management, Customer Experience, Account Management, Customer Service, Microsoft Office, Event Management, Data Entry, Hospitality, Customer Satisfaction, Access, Team Building, Human Resources, Recruiting, Employee Relations
Education
Indiana Wesleyan University 2011 — 2014
Bachelor of Business Administration (BBA), Business Administration with a concentration in Human Resources
Indiana Wesleyan University
Associate of Science Business, Business, Management, Marketing, and Related Support Services
Navient October 2002 - Present
MCI Worldcom (now Verizon) September 1998 - October 2002
DynAir Services, Inc March 1998 - September 1998
Skills
Process Improvement, Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, PeopleSoft, Accounting, Management, Auditing, General Ledger, Internal Controls, Managerial Finance, Account Reconciliation
Education
George Mason University
Bachelor of Science (BS), Finance, General
Navient February 2013 - Present
Navient February 2013 - Present
RR Donnelley March 1999 - September 2011
Skills
Administrative..., Invoicing, Data Entry, Adobe Acrobat, Lotus Notes, Office Administration, Office Management, Spreadsheets, Outlook, Scanners, File Management, Fax, Office Equipment, Microsoft Office 2007, PeopleSoft, Inventory, Distribution Center..., Records Management, Telephone Skills, Document Management, Customer Service, 10 Key, Access, Administrative Work, Calendars, Expense Reports, Internet Explorer, Microsoft Word, Process Scheduler, PowerPoint, QuickBooks, Receptionist Duties, Switchboard Operator, Teamwork, Time Management, Travel Arrangements, Travel Planning
Education
Ivy Tech Community College 2009 — 2014
Associate's degree, Business Administration and Management, General, 3.5
Navient 2014 - Present
Advantage Health Solutions July 2013 - April 2014
Advantage Health Solutions January 2013 - July 2013
US Air Force Reserve July 2009 - May 2013
United States Air Force July 2003 - June 2009
Skills
Management, Human Resources, Teamwork, Problem Solving, Microsoft Office, Deadline Driven, Highly detail oriented, Pay Close Attention to...
Education
Indiana University - Kelley School of Business 2011 — 2013
Bachelor of Science (BS), Human Resources, Management
Ivy Tech Community College 2009 — 2010
Airman Leadership School
Navient November 2013 - Present
Cattaraugus-Allegany BOCES October 2012 - June 2013
Cattaraugus-Allegany BOCES 2011 - October 2012
Cornwell Tool Co May 2007 - January 2012
Healthcare Plan July 1996 - November 1997
HoliMont Ski Area September 1993 - March 1997
Skills
Employee Relations, Administrative..., HR Policies, Research, Microsoft Office, Microsoft Word, Job Descriptions, Benefits Administration, Onboarding, FMLA, Event Planning, Customer Service, Microsoft Excel, Employer Branding, Staff Development, Organizational..., Hiring, Interviews, Employee Benefits, Performance Management, Applicant Tracking..., Labor Relations
Education
Kent State University
Bachelor of Arts (BA), Psychology/Business Management
SUNY Empire State College
Currently attending, Human Resources Certificate
Navient April 1998 - Present
SallieMae April 1996 - March 1998
SallieMae formerly USA Group August 1994 - March 1996
SallieMae - formerly Education Loan Servicing Center December 1990 - December 1994
Skills
Technical Support, Software Installation, SCCM, Outlook, Process Improvement, Project Management, Adobe Acrobat, Visio, Leadership, Analysis
Education
Harrison College 1984 — 1985
Associate of Business Admin, Administrative Assistant and Secretarial Science
Navient September 2014 - Present
Indiana University of Pennsylvania, November 2013 - May 2014
Skills
Student Financial Aid, Financial Aid..., Student Loan Repayment..., Typing, Microsoft Office, Crisis Communications
Education
Indiana University of Pennsylvania 2010 — 2014
Bachelor of Science (BS), Communcations Media
Navient January 2015 - Present
Navient October 2014 - January 2015
Sallie Mae May 2009 - October 2014
Sallie Mae June 2007 - May 2009
Sallie Mae September 2001 - June 2007
Skills
Employee Training
Education
New Horizons Computer Learning Center 2015 — 2015
N/A, Microsoft SharePoint 2010 Site Collection and Site Adminstration
Luzerne County Community College 1998 — 2001
Associate's degree, Business Managment