NCO Group
Industry: Company
DescriptionNCO Group, Inc., based in Horsham, Pennsylvania, United States, is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions for its clients. Headquarters: Pennsylvania, United States CEO: Ronald A Rittenmeyer (21 Mar 2011–) Founded: 1926 Number of locations: Over 100 globally Subsidiaries: NCO Group International Inc, Parent organization: Alorica
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NCO Group Employees
Employee
Years
Job
Industry
Yomara Villanueva-Ramirez Yomara Villanueva-Ramirez's NCO Group Experience August 2006 - August 2007
Job HR Professional
Industry Textiles
Experience
Shaw Industries July 2015 - Present
Shaw Industries August 2007 - July 2015
NCO Group August 2006 - August 2007
NCO Group March 2006 - August 2006
Citi August 2000 - March 2006
Skills
Training, Management, Leadership, Human Resources, Industrial Safety, Bilingual-English/Spanis..., Customer Service, Employee Training, Coaching, Microsoft Office, Recruiting, Team Leadership, Staff Development, Contact Centers, Collections, Learning Management..., PeopleSoft, Skip Tracing, Strategic Planning
Education
University of Puerto Rico-Rio Piedras 1998 — 2003
Bachelor's Degree, Psychology
Shaw Industries July 2015 - Present
Shaw Industries August 2007 - July 2015
NCO Group August 2006 - August 2007
NCO Group March 2006 - August 2006
Citi August 2000 - March 2006
Skills
Training, Management, Leadership, Human Resources, Industrial Safety, Bilingual-English/Spanis..., Customer Service, Employee Training, Coaching, Microsoft Office, Recruiting, Team Leadership, Staff Development, Contact Centers, Collections, Learning Management..., PeopleSoft, Skip Tracing, Strategic Planning
Education
University of Puerto Rico-Rio Piedras 1998 — 2003
Bachelor's Degree, Psychology
Richard Tapscott Richard Tapscott's NCO Group Experience November 1996 - April 2015
Job Financial Services Professional
Industry Financial Services
Experience
NCO Group November 1996 - April 2015
Skills
Financial Planning, Management, Leadership, Process Improvement, Customer Service, Operations Management, Microsoft Office, PowerPoint, Training, Microsoft Excel, Microsoft Word, Team Leadership, Coaching, Team Management, Performance Management, Strategic Planning, Team Building, Budgets, Call Centers, Negotiation, Forecasting, Credit, Customer Retention
Education
University of South Alabama
Accounting and Business/Management
NCO Group November 1996 - April 2015
Skills
Financial Planning, Management, Leadership, Process Improvement, Customer Service, Operations Management, Microsoft Office, PowerPoint, Training, Microsoft Excel, Microsoft Word, Team Leadership, Coaching, Team Management, Performance Management, Strategic Planning, Team Building, Budgets, Call Centers, Negotiation, Forecasting, Credit, Customer Retention
Education
University of South Alabama
Accounting and Business/Management
Alisa Fairman Alisa Fairman's NCO Group Experience May 2006 - February 2009
Job Student at University of Phoenix
Industry Consumer Electronics
Experience
Telenetwork July 2010 - Present
NCO Group May 2006 - February 2009
DIRECTV December 2005 - May 2006
Skills
Windows & Mac operating..., Microsoft Office, Internet Services, Cable Television, Fiber Optic Networks, DSL, DSLAM, Direct Sales, Sales Presentations, Staff Supervision, Satellite Communications, LAN-WAN, Call Centers, Technical Support, Wireless Networking, Computer Network..., Networking, Routers, Customer Satisfaction, Software Installation, Customer Service, Telecommunications, Time Management
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.), Project Management
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Psychology
Telenetwork July 2010 - Present
NCO Group May 2006 - February 2009
DIRECTV December 2005 - May 2006
Skills
Windows & Mac operating..., Microsoft Office, Internet Services, Cable Television, Fiber Optic Networks, DSL, DSLAM, Direct Sales, Sales Presentations, Staff Supervision, Satellite Communications, LAN-WAN, Call Centers, Technical Support, Wireless Networking, Computer Network..., Networking, Routers, Customer Satisfaction, Software Installation, Customer Service, Telecommunications, Time Management
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.), Project Management
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Psychology
JOY BRADY JOY BRADY's NCO Group Experience July 2002 - September 2007
Job CASE MANAGER at CEASEFIRE BOOKER WASHINGTON CENTER
Industry Human Resources
Experience
CEASEFIRE BOOKER WASHINGTON CENTER January 2012 - Present
NCO Group July 2002 - September 2007
The Bradford Group January 1995 - July 2002
Skills
Case Management, Counseling, Social Services, Case Managment, Program Development, Community Outreach, Volunteer Management, Psychotherapy, Non-profits, Public Speaking, Motivational..., Fundraising, Crisis Intervention, Teaching, Grant Writing, Nonprofits, Public Relations, Staff Development, Supervisory Skills, Event Planning, Team Building, Microsoft Excel, Organizational..., Leadership Development, Customer Service, Coaching, Conflict Resolution, Training, Resume Writing, Microsoft Word, Employee Training, Team Leadership, Social Networking, Leadership, Workshop Facilitation, Interviews, Policy, Recruiting, Time Management, Employee Relations, Human Resources, Community Development, Event Management, PowerPoint, Research
Education
University of Phoenix 2013 — 2015
AAHSM, Human Resources Management and Services
Olive Harvey Jr. College 1982 — 1984
Certificate, Child Development
CEASEFIRE BOOKER WASHINGTON CENTER January 2012 - Present
NCO Group July 2002 - September 2007
The Bradford Group January 1995 - July 2002
Skills
Case Management, Counseling, Social Services, Case Managment, Program Development, Community Outreach, Volunteer Management, Psychotherapy, Non-profits, Public Speaking, Motivational..., Fundraising, Crisis Intervention, Teaching, Grant Writing, Nonprofits, Public Relations, Staff Development, Supervisory Skills, Event Planning, Team Building, Microsoft Excel, Organizational..., Leadership Development, Customer Service, Coaching, Conflict Resolution, Training, Resume Writing, Microsoft Word, Employee Training, Team Leadership, Social Networking, Leadership, Workshop Facilitation, Interviews, Policy, Recruiting, Time Management, Employee Relations, Human Resources, Community Development, Event Management, PowerPoint, Research
Education
University of Phoenix 2013 — 2015
AAHSM, Human Resources Management and Services
Olive Harvey Jr. College 1982 — 1984
Certificate, Child Development
Shemeka Washington Shemeka Washington's NCO Group Experience February 2007 - August 2007
Job Customer Service Representative
Industry Telecommunications
Experience
Bay Area Credit Services July 2013 - Present
oDesk June 2012 - June 2013
American Property Management Group April 2012 - February 2013
University of South Carolina August 2010 - May 2012
iQor September 2007 - May 2010
The Post and Courier June 2009 - April 2010
NCO Group February 2007 - August 2007
DaVita October 2005 - February 2007
Skills
Collections, Data Entry, Customer Service, Receptions, Switchboard Operator, Administrative..., Virtual Assistance, Retail, Accounts Receivable, QuickBooks, LinkedIn, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Customer Retention, Customer Support, Technical Support, Adobe, Microsoft Publisher, SQL, Teamwork, Communication, Skip Tracing, 3rd Parties, VoIP, Skype
Education
University of South Carolina-Columbia 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Psychology
Bay Area Credit Services July 2013 - Present
oDesk June 2012 - June 2013
American Property Management Group April 2012 - February 2013
University of South Carolina August 2010 - May 2012
iQor September 2007 - May 2010
The Post and Courier June 2009 - April 2010
NCO Group February 2007 - August 2007
DaVita October 2005 - February 2007
Skills
Collections, Data Entry, Customer Service, Receptions, Switchboard Operator, Administrative..., Virtual Assistance, Retail, Accounts Receivable, QuickBooks, LinkedIn, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Customer Retention, Customer Support, Technical Support, Adobe, Microsoft Publisher, SQL, Teamwork, Communication, Skip Tracing, 3rd Parties, VoIP, Skype
Education
University of South Carolina-Columbia 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Psychology
Phillip Holloway Phillip Holloway's NCO Group Experience 2010 - 2012
Job Training and Employment Specialist
Industry Human Resources
Experience
Hyde Transit June 2015 - Present
Tyrrell County School District January 2015 - Present
North Carolinia Department of Juvenile Justice January 2015 - Present
Beaufort County Community College December 2014 - Present
JCPC Juvenile Crime Prevention Council November 2014 - Present
Albemarle Commission September 2014 - Present
NCO Group 2010 - 2012
Babies R Us November 2007 - October 2009
RadioShack June 2006 - November 2007
RadioShack December 2005 - June 2006
Skills
Information Technology, Database Administration, Network Security, Virus Removal, Software Updates, Website Updating, Web Design, Dreamweaver, Microsoft SQL Server, Computer Repair, Customer Service, Sound Editing, Pro Tools, Video Production, Audio Visual Support, Sales, Training, Inventory Management, Customer Satisfaction, Troubleshooting, Microsoft Office, Help Desk Support, Windows, Windows XP, PowerPoint, Networking, Time Management, Team Leadership, Management, Coaching, Interviews, Strategic Planning, Leadership, Team Building, Employee Training, Resume Writing, Leadership Development, Public Speaking, Nonprofits, Community Outreach, Social Networking, Public Relations, Social Media, Marketing, Organizational..., Staff Development, Program Development, Event Planning
Education
University of Phoenix 2013 — 2015
Bachelor of Arts (B.A.), Information Technology
University of Phoenix 2011 — 2013
Associate of Arts (AA), Information Technology, GPA: 3.1
Hyde Transit June 2015 - Present
Tyrrell County School District January 2015 - Present
North Carolinia Department of Juvenile Justice January 2015 - Present
Beaufort County Community College December 2014 - Present
JCPC Juvenile Crime Prevention Council November 2014 - Present
Albemarle Commission September 2014 - Present
NCO Group 2010 - 2012
Babies R Us November 2007 - October 2009
RadioShack June 2006 - November 2007
RadioShack December 2005 - June 2006
Skills
Information Technology, Database Administration, Network Security, Virus Removal, Software Updates, Website Updating, Web Design, Dreamweaver, Microsoft SQL Server, Computer Repair, Customer Service, Sound Editing, Pro Tools, Video Production, Audio Visual Support, Sales, Training, Inventory Management, Customer Satisfaction, Troubleshooting, Microsoft Office, Help Desk Support, Windows, Windows XP, PowerPoint, Networking, Time Management, Team Leadership, Management, Coaching, Interviews, Strategic Planning, Leadership, Team Building, Employee Training, Resume Writing, Leadership Development, Public Speaking, Nonprofits, Community Outreach, Social Networking, Public Relations, Social Media, Marketing, Organizational..., Staff Development, Program Development, Event Planning
Education
University of Phoenix 2013 — 2015
Bachelor of Arts (B.A.), Information Technology
University of Phoenix 2011 — 2013
Associate of Arts (AA), Information Technology, GPA: 3.1
Jasmine Senter-Holloway Jasmine Senter-Holloway's NCO Group Experience August 2006 - February 2007
Job Executive Assisant at Faith Walkers Assembly
Industry Religious Institutions
Experience
Faith Walkers Assembly November 2009 - Present
NCO Group August 2006 - February 2007
Education
University of Phoenix 2011 — 2014
Hononegah 2002 — 2005
Faith Walkers Assembly November 2009 - Present
NCO Group August 2006 - February 2007
Education
University of Phoenix 2011 — 2014
Hononegah 2002 — 2005
Marco Aviso, MBA / A+ / Net+ Marco Aviso, MBA / A+ / Net+'s NCO Group Experience November 2004 - December 2005
Job IT Support Engineer at supplyFORCE
Industry Logistics and Supply Chain
Experience
supplyFORCE November 2010 - Present
The Edcomm Group Banker's Academy January 2006 - August 2010
NCO Group November 2004 - December 2005
clubsystems group August 2004 - September 2004
RCN October 2003 - August 2004
Network Solutions January 2003 - September 2003
Skills
Servers, Active Directory, Troubleshooting, Software Documentation, Operating Systems, Visio, Routers, Microsoft SQL Server, SQL, HTML, Microsoft Exchange, Security, Networking, Windows, Technical Support, PHP, Firewalls, Hardware, Network Administration, IIS, System Administration
Education
DeVry University - Keller Graduate School of Management 2006 — 2008
MBA, Graduate Certificate in Project Management, Business Administration, Project Management
University of Scranton 1998 — 2002
B.S. in Computer Information Systems, Computer Science, Business
supplyFORCE November 2010 - Present
The Edcomm Group Banker's Academy January 2006 - August 2010
NCO Group November 2004 - December 2005
clubsystems group August 2004 - September 2004
RCN October 2003 - August 2004
Network Solutions January 2003 - September 2003
Skills
Servers, Active Directory, Troubleshooting, Software Documentation, Operating Systems, Visio, Routers, Microsoft SQL Server, SQL, HTML, Microsoft Exchange, Security, Networking, Windows, Technical Support, PHP, Firewalls, Hardware, Network Administration, IIS, System Administration
Education
DeVry University - Keller Graduate School of Management 2006 — 2008
MBA, Graduate Certificate in Project Management, Business Administration, Project Management
University of Scranton 1998 — 2002
B.S. in Computer Information Systems, Computer Science, Business
Randilyn Law Randilyn Law's NCO Group Experience October 2014 - December 2014
Job Administrative Assistant/ Facility Manager
Industry Higher Education
Experience
NCO Financial Systems March 2015 - Present
NCO Group October 2014 - December 2014
University of Phoenix October 2011 - July 2012
Wal-Mart September 2008 - April 2011
Wal-Mart 2007 - 2008
Wal-mart 2007 - 2008
Wal-Mart September 2000 - September 2007
Skills
Writing, Management, Payroll, Training, Invoicing, Inventory, Data Entry, Inventory Management, Customer Service, Outlook, Spreadsheets, Loss Prevention, Phone Skills, Teamwork, PowerPoint, Employee Benefits, Sales, Team Building
Education
Webster University 2011 — 2013
Master of Arts (MA), Human Resources Management and Development
University of South Carolina-Columbia 2002 — 2007
Bachelor's of Art, Media Arts
NCO Financial Systems March 2015 - Present
NCO Group October 2014 - December 2014
University of Phoenix October 2011 - July 2012
Wal-Mart September 2008 - April 2011
Wal-Mart 2007 - 2008
Wal-mart 2007 - 2008
Wal-Mart September 2000 - September 2007
Skills
Writing, Management, Payroll, Training, Invoicing, Inventory, Data Entry, Inventory Management, Customer Service, Outlook, Spreadsheets, Loss Prevention, Phone Skills, Teamwork, PowerPoint, Employee Benefits, Sales, Team Building
Education
Webster University 2011 — 2013
Master of Arts (MA), Human Resources Management and Development
University of South Carolina-Columbia 2002 — 2007
Bachelor's of Art, Media Arts
Brian Mayo Brian Mayo's NCO Group Experience November 2001 - July 2004
Job Director, Mobile Engineering and Architecture at Elsevier
Industry Information Technology and Services
Experience
Reed Elsevier July 2014 - Present
CapTech Ventures, Inc. August 2012 - July 2014
Freelancer 2008 - 2014
Lockheed Martin May 2011 - August 2012
Lockheed Martin July 2004 - August 2012
The SI Organization, Inc. February 2011 - May 2011
Lockheed Martin Corporation January 2009 - February 2011
MMIX Software November 1999 - December 2010
Lockheed Martin Corporation January 2007 - January 2009
NCO Group November 2001 - July 2004
Skills
Agile Methodologies, Spring, Scrum, Java, Design Patterns, Cloud Computing, Java Enterprise Edition, Continuous Integration, TCP/IP, Firewalls, Objective-C, JavaScript, CSS3, iOS, iPad, iPhone, Agile Project Management, Software Engineering, Software Development, HTML 5, System Architecture, Unix, XML, Mobile Devices, REST, Enterprise Architecture, Integration, C#, Software Design, Web Services, SOA, Apache, .NET, Git, Vagrant, Chef, DevOps, Linux, SVN, Mobile Applications, Architecture, Web Development, Oracle, Enterprise Software, Virtualization, Security, Android
Education
Villanova University 1999 — 2003
Master of Science, Computer Science
University of Scranton 1990 — 1994
B.S., Computer Science
Reed Elsevier July 2014 - Present
CapTech Ventures, Inc. August 2012 - July 2014
Freelancer 2008 - 2014
Lockheed Martin May 2011 - August 2012
Lockheed Martin July 2004 - August 2012
The SI Organization, Inc. February 2011 - May 2011
Lockheed Martin Corporation January 2009 - February 2011
MMIX Software November 1999 - December 2010
Lockheed Martin Corporation January 2007 - January 2009
NCO Group November 2001 - July 2004
Skills
Agile Methodologies, Spring, Scrum, Java, Design Patterns, Cloud Computing, Java Enterprise Edition, Continuous Integration, TCP/IP, Firewalls, Objective-C, JavaScript, CSS3, iOS, iPad, iPhone, Agile Project Management, Software Engineering, Software Development, HTML 5, System Architecture, Unix, XML, Mobile Devices, REST, Enterprise Architecture, Integration, C#, Software Design, Web Services, SOA, Apache, .NET, Git, Vagrant, Chef, DevOps, Linux, SVN, Mobile Applications, Architecture, Web Development, Oracle, Enterprise Software, Virtualization, Security, Android
Education
Villanova University 1999 — 2003
Master of Science, Computer Science
University of Scranton 1990 — 1994
B.S., Computer Science
Maria Celerina Rualo Maria Celerina Rualo's NCO Group Experience June 2006 - May 2007
Job IT Network Professional
Industry Information Technology and Services
Experience
Cognizant Technology Solutions - Philippines April 2014 - July 2015
kgb - Philippines December 2007 - March 2014
kgb May 2007 - November 2007
NCO Group June 2006 - May 2007
kgb (formerly INFOnxx, Inc.) June 2003 - January 2005
Stradcom Corporation May 2000 - June 2001
One-Virtual Telecoms January 2000 - April 2000
Bayan Telecommunications November 1996 - December 1999
Skills
Data Center, Telecommunications, Cisco Technologies, Disaster Recovery, Active Directory, Network Administration, Vendor Management, Virtualization, ITIL, VMware, IT Service Management, Call Centers, IT Management, Network Security, Switches, VoIP, Technical Support
Education
University of Santo Tomas 1990 — 1995
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
University of Santo Tomas 1990 — 1995
BS Electronics and Communications Engineering
Cognizant Technology Solutions - Philippines April 2014 - July 2015
kgb - Philippines December 2007 - March 2014
kgb May 2007 - November 2007
NCO Group June 2006 - May 2007
kgb (formerly INFOnxx, Inc.) June 2003 - January 2005
Stradcom Corporation May 2000 - June 2001
One-Virtual Telecoms January 2000 - April 2000
Bayan Telecommunications November 1996 - December 1999
Skills
Data Center, Telecommunications, Cisco Technologies, Disaster Recovery, Active Directory, Network Administration, Vendor Management, Virtualization, ITIL, VMware, IT Service Management, Call Centers, IT Management, Network Security, Switches, VoIP, Technical Support
Education
University of Santo Tomas 1990 — 1995
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
University of Santo Tomas 1990 — 1995
BS Electronics and Communications Engineering
Melinda Scaffe Melinda Scaffe's NCO Group Experience April 1992 - August 2001
Job Asst. Vice President, Operations at Pyramid Healthcare Solutions
Industry Hospital & Health Care
Experience
Pyramid Healthcare Solutions September 2001 - Present
Pyramid Healthcare Solutions September 2001 - May 2011
NCO Group April 1992 - August 2001
Skills
Healthcare Management, Medical Coding, Medicaid, HIPAA, Health Information..., Medical Billing, EMR, Ambulatory, ICD-9, Revenue Cycle, Managed Care, EHR, Hospitals, Inpatient, Utilization Management, Process Improvement, CPT, Meditech, Medicare, Revenue Cycle Management, Healthcare, Physician Relations, HCPCS, Medical Records, ICD-10, Healthcare Consulting, Invoicing, Customer Service, Medical Compliance, Healthcare Industry, Practice Management, Medical Terminology, Informatics, Home Care, JCAHO, New Hire Orientations, Health Insurance, Credentialing, Team Building, Data Analysis, Epic Systems, BPO, Performance Management, Transition Management, Documentations, Acute Care
Education
Chamberlain High School
Education
University of South Florida
Education
Pyramid Healthcare Solutions September 2001 - Present
Pyramid Healthcare Solutions September 2001 - May 2011
NCO Group April 1992 - August 2001
Skills
Healthcare Management, Medical Coding, Medicaid, HIPAA, Health Information..., Medical Billing, EMR, Ambulatory, ICD-9, Revenue Cycle, Managed Care, EHR, Hospitals, Inpatient, Utilization Management, Process Improvement, CPT, Meditech, Medicare, Revenue Cycle Management, Healthcare, Physician Relations, HCPCS, Medical Records, ICD-10, Healthcare Consulting, Invoicing, Customer Service, Medical Compliance, Healthcare Industry, Practice Management, Medical Terminology, Informatics, Home Care, JCAHO, New Hire Orientations, Health Insurance, Credentialing, Team Building, Data Analysis, Epic Systems, BPO, Performance Management, Transition Management, Documentations, Acute Care
Education
Chamberlain High School
Education
University of South Florida
Education
Ashley Brigance Ashley Brigance's NCO Group Experience June 2008 - September 2010
Job Administrative Support Expert
Industry Food & Beverages
Experience
O'Brien & Associates Food Brokerage Firm January 2015 - Present
Angleton Mobile Home Community July 2013 - June 2014
Texas Tax Group, Inc. April 2013 - June 2013
Best Western International July 2012 - April 2013
Candlewood Suites® Hotels March 2011 - June 2011
NCO Group June 2008 - September 2010
AT&T June 2007 - May 2008
Communications Solutions, LLC September 2004 - March 2007
Skills
Customer Service, Technology, Microsoft Office, Microsoft Excel, Microsoft Word, OneNote, Sales, Sales Operations, Sales Management, Call Centers, Accounting, Team Building, Customer Satisfaction, Cold Calling, Negotiation, Business Development, Marketing, Leadership, Management, Marketing Strategy, Event Planning, Training, Account Management, Public Speaking
Education
University of Phoenix 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Freshman
Joplin High School 1999 — 2003
High School Diploma, Basic
O'Brien & Associates Food Brokerage Firm January 2015 - Present
Angleton Mobile Home Community July 2013 - June 2014
Texas Tax Group, Inc. April 2013 - June 2013
Best Western International July 2012 - April 2013
Candlewood Suites® Hotels March 2011 - June 2011
NCO Group June 2008 - September 2010
AT&T June 2007 - May 2008
Communications Solutions, LLC September 2004 - March 2007
Skills
Customer Service, Technology, Microsoft Office, Microsoft Excel, Microsoft Word, OneNote, Sales, Sales Operations, Sales Management, Call Centers, Accounting, Team Building, Customer Satisfaction, Cold Calling, Negotiation, Business Development, Marketing, Leadership, Management, Marketing Strategy, Event Planning, Training, Account Management, Public Speaking
Education
University of Phoenix 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Freshman
Joplin High School 1999 — 2003
High School Diploma, Basic
Ivan Lioanag Ivan Lioanag's NCO Group Experience 2004 - 2005
Job SAP Manager at sanofiaventis
Industry Computer Software
Experience
sanofi-aventis April 2012 - Present
sanofi-aventis November 2005 - March 2012
SAP America Inc September 2000 - November 2005
Barr Pharmaceuticals 2005 - 2005
NCO Group 2004 - 2005
MCI 2003 - 2003
Philip Morris USA 1999 - 1999
BASF 1996 - 1998
Sarte, Teodoro and Associates 1991 - 1994
Education
University of Santo Tomas 1987 — 1991
BS, Mathematics
sanofi-aventis April 2012 - Present
sanofi-aventis November 2005 - March 2012
SAP America Inc September 2000 - November 2005
Barr Pharmaceuticals 2005 - 2005
NCO Group 2004 - 2005
MCI 2003 - 2003
Philip Morris USA 1999 - 1999
BASF 1996 - 1998
Sarte, Teodoro and Associates 1991 - 1994
Education
University of Santo Tomas 1987 — 1991
BS, Mathematics
Elliotte Slaughter's NCO Group Experience March 2012 - October 2012
Job Leasing/Sales Agent at YES! Communities Oak Ridge Estates Oklahoma City, OK
Industry Consumer Services
Experience
YES! Communities Oak Ridge Estates Oklahoma City, OK March 2014 - Present
Bert Rodgers Schools December 2012 - April 2013
NCO Group March 2012 - October 2012
Lawrence Major Senior Living Apts February 2012 - March 2012
The Zenith July 2011 - December 2011
IMS Catastrophe Services August 2011 - October 2011
AT&T August 2007 - April 2011
Express Personnel July 2006 - July 2007
State of Washington DSHS, Region 5 August 1988 - August 1998
San Diego County Social Services May 1985 - August 1988
Skills
Telecommunications, Long Distance, Managed Services, Co-location, Unified Communications, Private Line, Solution Selling, MPLS, PRI, VoIP, Wireless, Data Entry, Call Centers, Sales, Program Management, Time Management, Interviews, Property Management, Property Leasing, Loan Origination, Lease Negotiations, Technical Support, Performance Management, Event Planning, Event Management, Wedding Planning, Wedding Coordinating, Small Business, Business Process..., Problem Solving, Customer Service, Social Services, Social Networking, Social Skills, Access, Management, Outlook, Telephone Skills, Office Management, Invoicing
Education
University of South Florida 1980 — 1982
Bachelor's, Psychology
Hillsborough Community College 1978 — 1980
Associate's, Liberal Arts
YES! Communities Oak Ridge Estates Oklahoma City, OK March 2014 - Present
Bert Rodgers Schools December 2012 - April 2013
NCO Group March 2012 - October 2012
Lawrence Major Senior Living Apts February 2012 - March 2012
The Zenith July 2011 - December 2011
IMS Catastrophe Services August 2011 - October 2011
AT&T August 2007 - April 2011
Express Personnel July 2006 - July 2007
State of Washington DSHS, Region 5 August 1988 - August 1998
San Diego County Social Services May 1985 - August 1988
Skills
Telecommunications, Long Distance, Managed Services, Co-location, Unified Communications, Private Line, Solution Selling, MPLS, PRI, VoIP, Wireless, Data Entry, Call Centers, Sales, Program Management, Time Management, Interviews, Property Management, Property Leasing, Loan Origination, Lease Negotiations, Technical Support, Performance Management, Event Planning, Event Management, Wedding Planning, Wedding Coordinating, Small Business, Business Process..., Problem Solving, Customer Service, Social Services, Social Networking, Social Skills, Access, Management, Outlook, Telephone Skills, Office Management, Invoicing
Education
University of South Florida 1980 — 1982
Bachelor's, Psychology
Hillsborough Community College 1978 — 1980
Associate's, Liberal Arts
Corinne Kelley's NCO Group Experience October 2011 - January 2013
Job Director of Operations at S4 Communications
Industry Outsourcing/Offshoring
Experience
S4 Communications April 2015 - Present
S4 Communications January 2013 - Present
NCO Group October 2011 - January 2013
NCO Group January 2011 - October 2011
NCO Group March 2008 - July 2010
Dish Network 2000 - 2008
Skills
Call Centers, BPO, Performance Management, Customer Satisfaction, Workforce Management, Coaching, Training, Vendor Management, Customer Experience, Management, Team Building, Team Leadership, Leadership, Operations Management, Customer Retention, Process Improvement
Education
University of Pittsburgh 1996 — 2000
Bachelor's degree
S4 Communications April 2015 - Present
S4 Communications January 2013 - Present
NCO Group October 2011 - January 2013
NCO Group January 2011 - October 2011
NCO Group March 2008 - July 2010
Dish Network 2000 - 2008
Skills
Call Centers, BPO, Performance Management, Customer Satisfaction, Workforce Management, Coaching, Training, Vendor Management, Customer Experience, Management, Team Building, Team Leadership, Leadership, Operations Management, Customer Retention, Process Improvement
Education
University of Pittsburgh 1996 — 2000
Bachelor's degree
Takeia Forbes's NCO Group Experience January 2002 - December 2010
Job Human Resource Management
Industry Consumer Services
Experience
NCO Group January 2002 - December 2010
Innotrac June 1999 - January 2002
Education
University of Phoenix 1997 — 2011
Bachelor, Human Resource Management
NCO Group January 2002 - December 2010
Innotrac June 1999 - January 2002
Education
University of Phoenix 1997 — 2011
Bachelor, Human Resource Management
Jason Goodin's NCO Group Experience 2009 - 2012
Job
Industry
Experience
NCO Group 2009 - 2012
Skills
BPO, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Data Entry, Microsoft Excel, Microsoft Office, Outlook, Technical Support, Workforce Management, Telephone Skills
Education
University of Phoenix-Springfield Campus 2010 — 2014
Bachelor of Business Administration (BBA), Business Management
NCO Group 2009 - 2012
Skills
BPO, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Data Entry, Microsoft Excel, Microsoft Office, Outlook, Technical Support, Workforce Management, Telephone Skills
Education
University of Phoenix-Springfield Campus 2010 — 2014
Bachelor of Business Administration (BBA), Business Management
Sean Trzeciak's NCO Group Experience September 2012 - Present
Job Security Guard at AlliedBarton Security Services
Industry Outsourcing/Offshoring
Experience
NCO Group September 2012 - Present
AlliedBarton Security Services January 2010 - Present
U.S. Army Active Duty February 2005 - January 2013
Skills
Information Security
Education
University of Phoenix-Philadelphia Campus 2010 — 2015
Bachelor's Degree (In Process), Criminal Justice
NCO Group September 2012 - Present
AlliedBarton Security Services January 2010 - Present
U.S. Army Active Duty February 2005 - January 2013
Skills
Information Security
Education
University of Phoenix-Philadelphia Campus 2010 — 2015
Bachelor's Degree (In Process), Criminal Justice
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