RCI Company
Industry: Company
DescriptionRCI is a timeshare exchange company with over 4,300 affiliated resorts in 110 countries. Founded in Indiana in 1974 by Jon and Christel DeHaan, RCI is one of the two main timeshare exchange businesses, along with Interval International (II). Customer service: 1 (800) 338-7777 Parent organization: Wyndham Destinations Headquarters location: United States of America Founder: Christel DeHaan Founded: 1974 Headquarters: Parsippany-Troy Hills, NJ, Carmel, IN, Kettering, United Kingdom
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RCI Employees
PCI July 2015 - October 2015
La cranes June 2015 - June 2015
RCI February 2015 - March 2015
Bilfinger Tepsco Inc November 2014 - December 2014
Drafting and design contracting October 2014 - November 2014
Turner/ULG September 2014 - October 2014
Coushatta Casino Resort January 1995 - June 2013
Sandyhills Styling Center January 1991 - July 1994
Skills
Construction, Supervisory Skills, Construction Safety, Customer Service, Contract Management, Process Scheduler, Inspection, Project Planning, Management, Budgets, Leadership, Team Building, Operations Management, Strategic Planning, Training, Microsoft Office, Indian Gaming, Blackjack, Casino, Policy, Gaming Industry, Casino Gaming, Hospitality, Roulette, Bingo, VIP, CSST, Safety Statements, Gaming Law, Manufacturing Safety, Tribal Government, NIOSH, Surveillance, Event Planning, Performance Management, Facilities Operations, Tribal Law, Poker, Operating Systems, Crowd Control, Event Security, CHST, Gaming, Federal Indian Law, VIP Protection, OS, Industrial Safety, Quality Control, Quality Management, Quality Assurance
Education
Bayou Safety 2013 — 2013
Certified NCCER,CSST, Safety inspector, NCCER, CSST, Safety Inspector
Georgia college of Construction 2013 — 2013
NCCCO/NCCER CRANE Operator & Heavy equipment operator level 1,2 &3, Construction/Heavy Equipment/Earthmoving Equipment Operation
Louisiana State University-Alexandria 1998 — 1999
Paralegal, Law Enforcement Record-Keeping and Evidence Management
NSULA 1993 — 1994
Army JROTC/ROTC
Northwestern State University 1992 — 1993
Psychology/Sociology/Business Management
Art of beauty college 1990 — 1991
Cosmetologist, Hair & Nail Design
RCI December 2012 - Present
RCI December 2012 - Present
Supercable April 1997 - October 2007
Skills
Customer Service, Microsoft Office, Hospitality, Tourism, Event Management, Team Leadership, Budgets, Customer Satisfaction, Hotels, Team Building, Coaching, Procedure Development, Report Writing, Translation English to..., Office Management
Education
Penn Foster 2013 — 2017
Associate's Degree, Human Resources Management/Personnel Administration, General, Human Resources Management
Instituto Universitario Nuevas Profesiones, Caracas, Venezuela 1991 — 1995
Bachelor's Degree, Turismo/Marketing, Administracion Empresas Turisticas/ Tourism Administration
Centro Contable Venezolano, Caracas, Venezuela 1989 — 1991
Contador Tecnico (Accountant), Contabilidad / Accounting
NextGear Capital February 2015 - Present
RCI February 2014 - February 2015
Hilton Worldwide May 2013 - August 2013
Mike's Fencing August 2002 - May 2013
Wings, Etc. September 2010 - February 2011
Skills
QuickBooks, Internet Explorer, Mozilla, Public Speaking, Customer Service, Hospitality, Time Management, Teamwork, Social Media, Food, Hospitality Management, Hotels, Sales, Microsoft Office, Event Planning, Event Management, PowerPoint, Social Networking, Fine Dining, Food Safety, Facebook, Data Entry, Restaurants
Education
Purdue University 2008 — 2013
Bachelor of Science (BS), Hospitality and Tourism Management
Purdue University 2008 — 2013
Bachelor’s Degree, Hospitality and Tourism Management
Westgate Resorts September 2013 - Present
RCI July 2011 - September 2013
Finish Line February 2009 - January 2012
The Sanders Group June 2006 - August 2008
Skills
Customer Service, Microsoft Office, Cash Management, Training, Team Leadership, Sales, Call Center, Filing, Data Entry
Education
Indiana University-Purdue University at Indianapolis 2006 — 2009
Bachelor of Science (BS), Business Administration and Management, General
UC Irvine 2003 - Present
Center for Citizen Peacebuilding, UCI 2001 - 2011
RCI 1996 - 2001
Skills
Research, Nonprofits, Fundraising, Community Outreach, Event Planning, Public Speaking, Legal Research
Education
Københavns Universitet
Scandinavian Studies
Magdalen College, Oxford
International Law
University of California, Irvine
BS
University of San Diego School of Law
Law
RCI October 2005 - Present
Planet Adventure March 2010 - December 2013
Skills
Talent Acquisition, Performance Management, Employee Relations, Talent Management, Onboarding, Recruiting, Applicant Tracking..., Leadership, Customer Service, Call Centers, Employee Engagement, Team Building, Change Management, Management, Social Media Marketing, Business Development, Event Management, Human Resources, Project Planning, Training, Interviews, Personnel Management, Customer Satisfaction, Leadership Development, Employee Training, Coaching, Account Management
Education
Marian University
RCI October 1988 - Present
Wyndham Exchange & Rentals 1988 - Present
Skills
Account Management, Process Improvement, Marketing, Project Management, Call Centers, Team Building, Vendor Management, Management, Leadership, Team Leadership, Strategic Planning, Change Management, Business Analysis, Cross-functional Team..., Customer Service, Marketing Strategy, Customer Satisfaction, Hospitality, Training, Sales
Education
Indiana University-Purdue University at Indianapolis 1983 — 1988
Bachelor of Science (BS), Elementary Education and Teaching
Donigan Business & Personal Insurance January 1995 - Present
ADP January 1984 - July 1988
RCI 1985 - 1986
Coopers + Lybrand CPA's July 1980 - December 1983
Evans + Bennett CPA's June 1977 - June 1980
Skills
Project Planning, Research, Measurements, Insurance, Small Business, Strategic Planning, Budgets, Financial Analysis, Strategic Financial..., Real Estate, Risk Management, Public Speaking, Accounting, Team Building, Health Insurance, Investments, Negotiation, Mergers, Customer Service, New Business Development, Employee Benefits, Management, Business Strategy, Marketing, Advertising, Account Management, Mergers & Acquisitions, Selling, Coaching, Liability, Commercial Insurance, Entrepreneurship, Sales, Property & Casualty..., Claim, Sales Management, Umbrella Insurance, Professional Liability, Life Insurance, Legal Liability, Disability Insurance, Business Planning, Leadership, Homeowners, Finance, Casualty, Motorcycle, Underwriting, Financial Services, Workers Compensation
Education
Le Moyne College 1973 — 1977
Bachelor of Science (BS), Accounting
CBA
High School/Secondary Diploma Programs
other
BS, Accounting
International Medical Group (IMG) May 2015 - Present
International Medical Group (IMG) March 2015 - Present
CNO Financial Group March 2014 - March 2015
Quicken Loans 2012 - 2014
Greater Indianapolis Area December 2008 - February 2012
Indecon Solutions December 2008 - June 2009
National Government Services December 2008 - June 2009
NICUSA December 2006 - October 2008
RCI May 2005 - October 2006
Wyndham Worldwide / RCI July 2003 - May 2005
Skills
PMO, Requirements Analysis, Business Intelligence, Compliance, Call Center, Leadership, Process Improvement, Call Centers, Management, Software Documentation, Project Management, SDLC, Vendor Management, Salesforce.com, Human Resources, Enterprise Software
Education
Indiana University-Purdue University at Fort Wayne 2000 — 2004
B.S., Criminal Justice
Apria Healthcare October 2012 - Present
Apria Healthcare August 2005 - May 2012
RCI March 1986 - August 1998
Skills
Healthcare, HIPAA, Medicare, Medical Terminology, Data Entry, Hospitals, Managed Care, Healthcare Management, Medicaid, Medical Billing, Home Care
Education
Ivy Tech Community College
National Academy of Sports Medicine
Monrovia, Indiana December 2011 - Present
Anthem September 2014 - Present
Roche Diagnostics July 2012 - March 2014
Pinnacle Solutions Incorporated April 2012 - March 2014
Bridgetree March 2010 - April 2011
Clarian Health Partners September 2004 - May 2009
Universal Music Group January 2001 - July 2004
RCI March 1999 - January 2001
Kforce Technology Staffing July 1996 - January 2001
Eli Lilly July 1996 - February 1999
Skills
Data Analysis, Unix, SAS, COBOL, JCL, Analysis, Access, Business Analysis, Data Management, DB2, Data Mining, Databases, Leadership, Mainframe, Management, Microsoft SQL Server, Program Management, Project Management, SAS programming, SDLC, TSO, SQL, Testing, SAS Programming, Mentoring
Education
Park University 1988 — 1995
Bachelors of Science
Center Grove High School 1972 — 1975
Diploma
DEFENDER Direct May 2013 - Present
Stericycle July 2012 - March 2013
Best Costume Site, and Potter, Inc. May 2011 - October 2011
Americall Group, Inc. February 2011 - April 2011
The Active Network May 2010 - September 2010
Distinctive Home Appliances, LLP November 2007 - September 2010
Lauth Investigations January 2007 - March 2008
RCI October 2004 - November 2007
Skills
Advertising, Retail, Marketing, Newsletters, Market Planning, Sales, Customer Service, Database Administration, Microsoft Office, Photoshop, Illustrator, Radio, Social Media Marketing, Public Relations, Sales Management, Online Marketing, Press Releases, E-commerce, Web Content Writing, Adobe Creative Suite, Email Marketing, Selling, Event Management
Education
Purdue University West Lafayette, IN 1996 — 2002
Bachelor of Arts (B.A.), Communications and Political Science
Ivy Tech Community College 2008 — 2009
Associates of Applied Science, Business Administration w concentration in Marketing
Kankakee Valley HS
RCI April 2015 - Present
XPO Logistics, Inc. December 2009 - January 2015
Dillard's INC January 2009 - September 2009
O'Reilly Auto Parts July 2008 - December 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Research, Public Speaking, Event Planning, Time Management, Teamwork, Leadership, Data Analysis, Social Media, Data Entry, Inventory Management
Education
Southeastern Louisiana University 2005 — 2009
Bachelor of Arts (BA), Criminal Justice, 2.5
Pope John Paul II in Slidell, LA 2001 — 2005
N/A, N/A, 2.4
Art to Remember July 2011 - Present
Great Deals Savings Magazine February 2008 - July 2011
RCI March 2001 - October 2006
Skills
Sales Management, New Business Development, Account Management, Direct Sales, Sales, Solution Selling, Salesforce.com, Sales Process, Sales Presentations, Lead Generation
Education
Indiana Wesleyan University 2004 — 2008
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Pendleton Heights High School 1988 — 1991
General Studies
RCI 1995 - 2000
Th e Travelers 1970 - 1992
Skills
microsoft word, excel,..., Outlook Express, Access, Internet Explorer, Public Speaking, Coaching, Team Building
Education
Indiana Wesleyan University 1998 — 2000
Associate's degree, Business Administration and Management, General
north central high school 1964 — 1968
graduate
Pental Granite & Marble August 2014 - Present
Salamoff Design Studio 2013 - 2013
Curves December 2005 - August 2006
RCI January 2005 - October 2005
Remtech Services Inc. August 2002 - December 2004
United States Marine Corps August 2000 - September 2002
United States Marine Corps January 2001 - July 2001
United States Marine Corps December 1997 - August 2000
Skills
AutoCAD, Hand Drafting, Sketching, adobe illustrator, Photoshop, Microsoft Word, Microsoft Excel, PowerPoint, Mac, Perspective Drawings, Model Making, Motivated self-starter, Team-oriented, Customer Service, Product Demonstration, Sales, Account Reconciliation, Freehand Rendering, space planning, Goal-driven leader, Inventory Management, Inventory Planning, Inventory Accuracy, Inventory Accounting, Inventory Distribution, DoD, Security, Revit, Illustrator, Management, Logistics Management, Interior Design, National Security, Space planning, Military, Logistics, Architecture, Drawing, Sustainable Design, Concept Development, CAD, Visual Merchandising, Spanish-speaking, Creative Problem Solving, Adobe Acrobat, Apparel, Highly detail oriented, P&L Management, Time Management, InDesign
Education
California State University-Northridge 2010 — 2013
Bachelor of Science (B.S.), Interior Design
Los Angeles Mission College 2007 — 2010
Interior Design
CB&I September 2013 - Present
RCI July 2010 - August 2013
Lauren Engineers & Constructors 2005 - 2010
Skills
AWS CWI, API 510, Petrochemical, Piping, NDE, ASNT, Power Generation, EPC, Inspection, American Welding..., Refinery, Construction Safety, Contract Management, Commissioning, CPM Scheduling, Project Control, Petroleum, NDT, Constructability, Occupational Health, Engineering, Supervisory Skills, Welding, Safety Management..., Refineries, Pressure Vessels, Oil/Gas, ASME, Materials, Tanks, Power Plants, Boilers, Certified Welding..., Pipelines, Steel Structures, Completion, Industrial Safety, Metal Fabrication, P&ID, Factory, Primavera P6, Gas, LNG, Onshore, Quality Control, Project Estimation, Oil & Gas, Welding Inspection
Education
Paris Junior College 1968 — 1970
Blossom High School 1964 — 1968
Sevencorners, Inc. February 2013 - Present
Piazza Produce November 2009 - February 2013
RCI 2006 - 2009
Back Pain Institute of Indiana 2001 - 2006
Skills
VMware, Disaster Recovery, SAN, VMware ESX, Virtualization, VMware Infrastructure, Microsoft Exchange, Networking, Active Directory, Servers, Windows Server, IT Management, System Administration, Group Policy, Data Center, DHCP, Management, DataCore, Network Load Balancing, Stoneware, Vendor Management, Infrastructure, Security, Cloud Computing, Troubleshooting, Process Improvement
Education
Indiana University-Purdue University at Indianapolis 2000 — 2004
RCI Director, Business DevelopmentWyndham Worldwide / RCI1987 - Present
Wyndham Worldwide / RCI 1987 - Present
Wyndham Worldwide / RCI 1987 - Present
Group RCI 1987 - Present
RCI 1987 - 2008
Skills
Tourism, Revenue Analysis
Education
Purdue University 1982 — 1986
Scott C. Quick, LLC d/b/a Quick Law Office Associate AttorneyHarrington Law, P.C.January 2005 - September 2008
REsource, LLC January 2003 - January 2005
Scott C. Quick, Lawyer June 1993 - January 2005
Wabash College July 1999 - October 2000
Hunan Golden Futures Advertising Co., Ltd. family May 1998 - May 1999
Central South University of Technology, Hunan University August 1996 - May 1999
RCI 1988 - 1990
Skills
Litigation, Mediation, Legal Research, Civil Litigation, Commercial Litigation
Education
Indiana University-Purdue University at Indianapolis 1992 — 1993
n/a, Education
Indiana University Robert H. McKinney School of Law 1990 — 1993
JD, Law
Wabash College 1984 — 1988
BA, History (US, Asian History/Rel/Phil) & French
Université Paris-Sorbonne 1986 — 1987
Certificat de Civilisation, Foreign language program
RCI September 1985 - Present
Resort Condominiums International 1985 - Present
Skills
Process Improvement, Change Management, Vendor Management, CRM, SDLC, Call Centers
Education
Indiana University-Purdue University at Indianapolis
GREAT DIVIDE TRAVEL LLC October 2004 - Present
Great Divide Travel LLC October 2003 - Present
Great Divide Travel LLC October 2003 - Present
Idaho Springs Chamber of Commerce Idaho Springs, Co December 2011 - December 2012
Center Plate February 2010 - February 2012
Beau Jo’s Restaurant Idaho Springs , Co January 2002 - January 2007
Far Away Travel Services October 2001 - October 2003
American Trans Air May 1995 - December 2000
RCI (Resort Condominium International) Travel Division May 1995 - December 2000
RCI May 1995 - December 2000
Skills
Honeymoons, Customer Service, Airlines, Public Speaking, Direct Marketing, Business Travel, Administration, Tourism, Planning, Travel Management, Travel Insurance, Incentive Travel, Problem Solving, Hotels, Supervisory Skills, Leisure, Microsoft Office, Destination Marketing, Event Management, Online Travel, Resorts, Web Design, Event Planning, Destination Management, Luxury, Incentives, Hospitality, Groups, Online Marketing, Public Relations, Weddings, Social Media, Customer Relations, Promotions, Booking, Anniversaries, Golf, Social Media Marketing, Conferences, Fundraising, Marketing Strategy, Advertising, Negotiation, Trade Shows, Strategic Planning, Corporate Events, Sales Management, New Business Development, Team Building, Budgeting
Education
Indiana University-Purdue University at Indianapolis 1995 — 2000
BA
Indiana University
BA
Indiana University
BA
Journey Group September 2012 - Present
Holmes Murphy & Associates March 2004 - August 2012
Cooperative Mutual Insurance April 2001 - March 2004
RCI September 1996 - April 2001
Skills
Construction Safety, Risk Management, Construction, Safety Management..., Workers Compensation, Risk Assessment, Claims Management, Accident Investigation, Workplace Safety, Accident, Hazard Analysis, Insurance, Commercial Insurance, Occupational Health, Property & Casualty..., Claim, Safety Training, Behavior Based Safety, Ergonomics, EHS, Hazard Recognition, Employee Benefits, Underwriting, Liability, Microsoft Office, Workers' Compensation..., Policy
Education
Minneapolis College of Art and Design 1991 — 1996
BS
RCI February 1986 - Present
Big Brothers Big Sisters of Central Indiana November 2002 - June 2004
Education
Indiana Wesleyan University
Hostetler Public Relations July 2000 - Present
Hostetler Public Relations and Roundhouse Resources 2000 - 2012
RCI 1996 - 2000
Resort Condominiums International / RCI / Cendant 1995 - 2000
Skills
Media Relations, Public Relations, Newsletters, Social Media, Marketing, Journalism, Nonprofits, Strategic Planning, Web Design, Management, Brochures, Marketing Communications
Education
Indiana University Bloomington 1985 — 1989
B.A., Journalism
Sands Casino Resort Bethlehem December 2013 - Present
Saucon Valley Country Club June 2004 - November 2013
AMERICAN FLAG SHOPPE, October 2009 - January 2013
RCI June 2007 - January 2011
Skills
Operations Management, Microsoft Office, Teamwork, Hiring, Time Management, Recruiting, PowerPoint, Windows, Customer Service, Project Management, Management, Troubleshooting, Research, Customer Satisfaction
Education
Kutztown University of Pennsylvania 2007 — 2009
Bachelor's degree, Computer Science
Lehigh Carbon Community College 2004 — 2007
Computer Science
hrQ 1998 - Present
First Data Corporation 1997 - 1999
RCI 1994 - 1997
PageNet 1992 - 1994
United Technologies 1991 - 1992
Skills
Talent Acquisition, Executive Coaching, Talent Management, Human Resources, Succession Planning, HR Consulting, Management, Start-ups, Workforce Planning, Organizational..., Recruiting, Executive Search, Employee Relations, Management Consulting, Performance Management, Leadership Development, Personnel Management, Organizational..., Search, Employee Engagement, Sourcing, HRIS, Change Management, Employee Benefits, Career Development, Temporary Placement, Interviews, Coaching, College Recruiting, Human Capital, Onboarding, Deferred Compensation, Career Management, Training, Technical Recruiting, Strategic HR, Applicant Tracking..., Employee Training, Organizational Design, Internet Recruiting, HR Policies
Education
Michigan State University
BA, Business/Human Resources
Big Rapids High School
RCI December 2008 - Present
Wyndham Vacation Ownership April 2005 - October 2008
Resort Condominiums International October 1989 - October 2002
Skills
Team Building, Account Management, Sales, Marketing, Strategic Planning, Leadership, Management, Marketing Strategy, Customer Service, Budgets, Networking, Problem Solving
Education
Purdue University 1982 — 1986
Bachelor’s Degree, Communication and Media Studies
Haworth High School
Wyndham Worldwide / RCI September 2013 - Present
NXG-Nexgeneracers May 2008 - Present
Wyndham Worldwide / RCI July 2012 - September 2013
RCI November 2010 - July 2012
RCI November 2009 - November 2010
JPMorgan Chase April 2009 - September 2010
Redcats USA December 2006 - September 2008
Robert Half Finance & Accounting February 2004 - November 2006
City of Detroit February 2003 - December 2003
Ford Motor Company August 1995 - September 1999
Skills
Forecasting, Budgets, Accounting, Analysis, Project Management, Finance, Supervision, Strategic Planning, Financial Analysis, Process Improvement, Program Management, Financial Reporting, Data Analysis, Team Building, Cross-functional Team..., Access, Team Leadership, Risk Management, Business Strategy, Managerial Finance, Logistics, Six Sigma, Leadership, Account Reconciliation, Management, Operations Management, Business Analysis, Vendor Management, Business Process..., Change Management, Coaching, Auditing, Training, SAP, Business Planning, Strategy, Account Management, Customer Service, CRM, Sarbanes-Oxley Act, Customer Satisfaction, Contract Negotiation, Business Development
Education
The University of Texas at Austin - The Red McCombs School of Business 1993 — 1995
MBA, Finance and Strategy
Purdue University 1985 — 1988
B.S., Aviation Technology
Broad Ripple H.S. 1979 — 1983
Trans States Airlines September 2009 - Present
Trans States Airlines 2009 - 2010
Hotel Fitness March 2008 - May 2008
HP/Spherion May 2007 - October 2007
Countrywide November 2006 - May 2007
RCI January 2006 - November 2006
Fry's Electronics May 2005 - January 2006
CompUSA June 2002 - December 2004
Education
Ivy Tech Community College 2008 — 2012
PF Home Investors LLC. 2013 - Present
LRD Video Solutions 2013 - 2013
RCI 2007 - 2007
Township of Livingston 2003 - 2003
MC2 1999 - 2000
Typo - Graphics (Black Dot Group) 1998 - 1999
Nickelodeon 1995 - 1999
Art Sharks 1997 - 1998
Try Foods Inc. 1997 - 1998
Paragon Visual Systems 1996 - 1997
Education
Ringling School of Art and Design 1989 — 1992
Computer Animation / Graphic design
Rhode Island School of Design 1988 — 1988
Pre-College Simmer Program, Attended a six week intensive computer design course.
Voice of America January 2005 - Present
RCI February 2002 - October 2004
Skills
Broadcast Journalism, Radio Producing, Radio Broadcasting, Media Production, Audio Editing, Voice Over, Multimedia, Editing, Breaking News, Broadcast, Final Cut Pro, Journalism, New Media, News Writing, Radio Production, Video Production, Media Relations, Television, Video, Video Editing, Press Releases, Social Media, Radio, Digital Media
Education
Northern Virginia Community College 2000 — 2003
Sherman & Co. Public Relations April 1991 - Present
Editorial Positions 1977 - Present
RCI 1986 - 1991
Various Schools 1966 - 1983
Skills
Writing, Editing, Photography, Books, Public Relations, Non-profits, Published Author, Poetry, Blogging, Copy Editing, Publishing, Creative Writing, Copywriting, Proofreading, Social Media, Publicity, Media Relations, Magazines, Crisis Communications, Nonprofits, Press Releases, Newsletters, Publications, Feature Articles, Marketing Communications, Corporate Communications, Strategic Communications, Radio, Editorial, Web Content, Speech Writing, Content Development, Storytelling, Newspapers, History, Ghostwriting, AP Style, Freelance Writing, Travel Writing, New Media, Content Strategy, Content Management, Literature, Non-fiction, Social Networking, Marketing, Facebook, News Writing, Web Content Management, Internal Communications
Education
University of Ghana 1972 — 1973
Graduate Studies in African Literature (no degree), African Studies (Literature)
Indiana University Bloomington 1962 — 1966
B.A., Journalism and English (double major)
Noble Twp and PHS
Association Member May 2013 - Present
RCI June 2006 - May 2013
Registry Collection June 2005 - April 2013
PrimericaFinancial Services January 1997 - January 2003
Primerica 1997 - 2003
National City Bank January 1984 - January 1996
National City Bank (now PNC Bank) 1984 - 1996
Skills
Public Speaking, Operations Management, Management, Leadership, Customer Service, Sales, Microsoft Word, Microsoft Excel, Coaching, Accounting, Direct Sales, Negotiation, Hospitality, Budget, Team Leadership, Budgets, Training
Education
Indiana University-Purdue University at Indianapolis 1987 — 1992
BA, Sociology
PhonePRO July 2014 - Present
PhonePRO January 2006 - July 2014
Wausau Insurance September 2003 - October 2005
RCI March 1993 - October 2002
Skills
Team Building, Coaching, New Business Development, Customer Service..., Business Development, DISC, Leadership Development, Sales Management, Customer Service, Marketing, Call Centers, Training, Insurance, Sales Process, Selling, Customer Retention, Management, Leadership, Sales, Strategic Planning
Education
Indiana University Bloomington 1986 — 1990
BA, Communications
Winstead PC July 2012 - Present
Red Rock Developments September 2008 - July 2012
KB HOME March 2006 - April 2008
Simon Property Group January 2002 - February 2006
ClubCorp July 2000 - July 2002
The College Network 2000 - 2000
Akerman Senterfitt 1999 - 2000
Gunster Yoakley 1998 - 1999
RCI August 1984 - February 1997
Skills
Marketing, Advertising, Bankruptcy, Trademarks, Corporate Law, Real Estate, Contract Negotiation, Outlook, Contract Management, Customer Service, Negotiation, Real Estate Transactions, Sales, Public Speaking, Budgets, Microsoft Excel, Event Planning, Microsoft CRM, Paralegals, Legal Assistants, Social Media Marketing, Email Marketing, Due Diligence, Human Resources, Legal Writing, Management
Education
Boston University 2011 — 2011
Certificate, Paralegal Certificate Program
Indiana Wesleyan University 1990 — 1992
B.S., Business
Indiana University-Purdue University at Indianapolis 1984 — 1989
Paralegal Studies, Paralegal Program
Roche Diabetes Care, Inc. November 2014 - Present
Roche Diagnostics February 2006 - October 2014
RCI 1988 - 2005
Skills
Marketing, Cross-functional Team..., Project Management, Global Marketing, Market Development, Product Launch, Market Planning, Leadership, Management, Strategy, Medical Devices, CRM, Competitive Analysis, Market Research
Education
Indiana University-Purdue University at Indianapolis
Business, Marketing
Healthcare Solutions Team March 2014 - August 2015
The Art Institute of Phoenix March 2013 - March 2014
RCI November 2006 - December 2012
The Cheesecake Factory April 2005 - February 2007
Red Robin April 2003 - May 2005
Skills
Sales, Leadership, Customer Service, Training, Account Management, Team Leadership, Marketing Strategy, Strategic Planning, Event Management, Sales Management, Social Networking, Customer Satisfaction, Negotiation, Social Media, New Business Development, Microsoft Office, Retail, Leadership Development, Public Speaking, Microsoft Excel, Business Planning, Social Media Marketing, Time Management, Microsoft Word, Strategy, Business Development, Direct Sales, Marketing Communications, Higher Education, Operations Management, Change Management, Teamwork, Sales Effectiveness, Organizational..., Employee Relations, Advertising, Business Strategy, Salesforce.com, Outlook, Competitive Analysis, Public Relations, Team Management, Executive Coaching, Banking, Hospitality, B2B, Merchandising, Email Marketing, Consulting, Health Insurance
Education
Rowan University 1986 — 1992
Bachelor of Science (BS), Marketing/Management, 3.2
Wyndham Worldwide / RCI December 2010 - Present
Wyndham Worldwide / RCI January 2013 - February 2013
Wyndham Worldwide / RCI February 2012 - May 2012
RCI December 2008 - December 2010
Skills
Call Centers, Team Management, Supervisory Experience, Sales Presentation..., Organizational..., Travel Planning, Supervisory Skills, Call Center Development, Microsoft Office, Written & Oral..., Travel, Business Travel, Call Center Supervision, Customer Service, Coaching, Operations Management, Client Liaison, Project Management, Performance Management, Performance Improvement, Account Management, Customer Satisfaction, Human Resources, Team Building, Tourism, Hospitality, Team Leadership, Leadership, Sales, Resorts, All-Inclusive Resorts
Education
Indiana University-Purdue University at Indianapolis 2006 — 2012
Bachelor of Science, General Studies; Leadership Management
Franklin Community High School 2002 — 2006
Honors Diploma, N/A
positions December 2013 - Present
PAR North America December 2013 - Present
PAR North America December 2013 - Present
Integrity Staffing Solutions October 2013 - December 2013
RCI December 2012 - July 2013
Best Buy September 2011 - December 2012
Nuvo May 2011 - August 2011
YMCA November 2010 - August 2011
Upward Bound March 2009 - January 2011
Survey Research Center September 2008 - September 2009
Skills
Microsoft Office, Social Media, Customer Service, PowerPoint, Research, Event Planning, Public Speaking, Microsoft Excel, Microsoft Word, Teamwork, Facebook, Time Management, Sales, Social Networking, Marketing, Leadership, Event Management, Teaching, Marketing Communications, Editing, Public Relations
Education
Indiana University 2008 — 2012
Bachelors of Arts, Communication
Indiana University-Purdue University at Indianapolis 2008 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
Xerox January 2014 - Present
RCI September 2004 - January 2014
Conseco June 1997 - September 2003
National City Bank February 1996 - June 1997
Skills
SAS, Oracle, DBL, EVS1, project management, Corporate Finance, Operations Management, Project Management, Business Process..., Accounting, Public Relations, Process Improvement, Microsoft Excel, Accounts Receivable, Strategic Planning, Budgets, Financial Analysis, Customer Service, Team Leadership, Analysis, Project Planning, Financial Reporting, Change Management, Business Analysis, Access, Team Building, Leadership, Account Management, Management, Customer Satisfaction, Human Resources, Training, Social Media, Public Speaking, Program Management, Microsoft Office, PowerPoint, Marketing, Leadership Development
Education
Indiana Wesleyan University
Master of Science in Business Management
Villanova University
Six Sigma Lean Black Belt and Green Belt Certifications
Indiana University Health July 2013 - Present
Indiana University Health May 2008 - Present
Duke Realty Corporation May 2006 - April 2008
IU Health North Hospital/Formerly Clarian North Medical Center April 2006 - May 2006
C.P. Morgan May 2004 - February 2006
Monster.com August 2001 - September 2003
RCI 1987 - 1997
Skills
Applicant Tracking..., Talent Acquisition, Recruiting, Onboarding, College Recruiting, Human Resources, Internet Recruiting, Benefits Administration, HRIS, Employee Relations, Technical Recruiting, Job Fairs, Employee Benefits, Sourcing, Cold Calling, Screening Resumes, New Hire Orientations, Temporary Staffing, Personnel Management, Interviews, Temporary Placement, Talent Management
Education
Indiana University-Purdue University at Indianapolis 1997 — 2001
Perscio 2015 - Present
Swinford Consulting 2010 - Present
Wyndham Vacation Rentals 2012 - 2013
Starwood Vacation Ownership 2004 - 2010
RCI 1992 - 2004
Naval Air Warfare Center Aircraft Division (NAWCAD) 1990 - 1992
Skills
Forecasting, Resorts, Leadership, Revenue Analysis, Hospitality, Management, Team Building, Hotels, Budgets, Customer Satisfaction, Strategic Planning, Inventory Management, Yield Management, Hospitality Industry, Hotel Management, Pricing, Hospitality Management, Tourism, Marketing Strategy, Customer Service, Contract Negotiation, Sales, Business Planning, Operations Management, Online Marketing, Marketing, Sales Management, Food & Beverage, Account Management, New Business Development, Product Development, Event Management, Negotiation, Front Office, Project Planning, Team Leadership, Mergers & Acquisitions, Training, Time Management, Luxury, Market Planning, Competitive Analysis, Employee Relations, Restaurants, Process Scheduler, Trade Shows, Vacation, Income Statement, Recruiting, Analytics
Education
Purdue University 1987 — 1990
B.S., Industrial Engineering
St. Joseph's College (IN) 1984 — 1987
B.S., Economics & Pre-Engineering
RCI October 2014 - Present
Partners N Concrete April 2014 - Present
Partners-N-Concrete March 2014 - Present
Fitness February 2014 - Present
The RFX Companies May 2012 - February 2014
The Longevity Institute June 2012 - August 2013
Noblesville, IN May 2010 - January 2012
Skills
Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Process Improvement, Training, Marketing, Negotiation, Process Scheduler
Education
Indiana University-Purdue University at Indianapolis 2004 — 2012
Bachelor of Arts (B.A.), Philosophy and Psychology Problem solving
Halvik March 2015 - Present
USPTO November 2010 - Present
Octo Consulting Group April 2014 - March 2015
Syneren Technologies Corporation November 2010 - March 2014
Amtrak October 2009 - November 2010
Freddie Mac June 2009 - October 2009
Unisys February 2009 - June 2009
Fannie Mae September 2004 - February 2009
Citi October 2003 - September 2004
RCI November 2002 - October 2003
Skills
ETL, SDLC, Data Warehousing, SOA, Integration, Quality Center, SQL, Software Development, Testing, Test Planning, Quality Assurance, System Testing, Requirements Analysis, Program Management, Agile Methodologies, Software Project..., Cloud Computing, Business Intelligence, Data Modeling, Informatica, Data Governance, Data Analysis, Enterprise Architecture, SOA Governance, Unix, Legacy Modernization, Legacy System Conversion, Oracle, DB2, PL/SQL, Web Services, XML, EAI, Enterprise Software, Software Documentation, Scrum, Databases
Education
Purdue University
BS, Computer Engineering
Army Public School
Information Technology
Lincoln Middle School October 2014 - Present
Lincoln Middle School August 2012 - Present
Pike Township Schools July 2012 - Present
Lincoln Middle School June 2013 - October 2014
Ben Davis High School October 2010 - July 2012
Padua Academy June 2011 - June 2012
RCI November 2009 - June 2011
UPS August 2009 - October 2009
SETV12 August 2008 - May 2009
14 WFIE January 2008 - May 2009
Skills
Time Management, Editing, Social Media, Public Speaking, Microsoft Office, Customer Service, Social Media Marketing, Advertising, Research, Teaching, PowerPoint, Journalism, Video Production, Fundraising, Media Relations, Adobe Creative Suite
Education
Marian College 2011 — 2013
Master of Arts, Education
Mississippi State University 2009 — 2011
Bachelor of Science, Broadcast Meteorology
University of Southern Indiana 2005 — 2009
Bachelor of Arts, Radio and Television
Concordia Lutheran High School 2001 — 2005
Indiana Academic Honors Diploma
Liberty Mutual March 2012 - Present
RCI August 2009 - February 2012
RCI September 2007 - August 2009
RCI December 2004 - September 2007
Indianapolis Power & Light December 2003 - December 2004
TechniForge, Inc. September 2001 - December 2003
IBM June 1998 - September 2001
Various Consulting Companies November 1991 - June 1998
Skills
Software Project..., Web Project Management, Management, Analysis, Team Leadership, Software Testing, System Testing, Software Quality..., User Acceptance Testing, Regression Testing, Quality Center, Agile, RUP, SAS, Leadership Development, Product Development, Product Launches, Process Modeling, Project Implementation, Process Improvement, Business Analysis, Systems Analysis, Application Development, Software Development, Software Design, Consultancy, Project Coordination, Training & Development, Technical Training, Training Skills, Data Analysis, Database Design, Programming, COBOL, CICS, DB2, JCL, SQL, Visio, PowerPoint, MS Project, HTML, EDI, Mainframe, Team Building, Cross-functional Team..., SDLC, Requirements Gathering, Requirements Analysis, Integration
Education
Indiana Wesleyan University 2005 — 2007
MBA, Management
ITT Technical Institute 1996 — 1997
Masters, Project Management
Devry University 1988 — 1991
BS, Computer Information Systems
TrueNorth Technology Solutions June 2014 - Present
truenorth technology solutions 2014 - 2014
AETEA January 2011 - August 2013
NCS Technologies August 2010 - December 2011
RCI 2007 - June 2009
Group RCI 2007 - 2008
Business Edge Solutions October 2006 - September 2007
NCS Technologies 2001 - 2006
Innovativ Systems Design 2001 - 2002
AT&T 1978 - 2000
Skills
SDLC, Vendor Management, Requirements Analysis, Enterprise Architecture, Integration, Enterprise Software, Architecture, Solution Architecture, Requirements Gathering, Business Intelligence, Business Analysis, IT Strategy, Software Development, Program Management, Business Process, Oracle, Software Project..., Agile Methodologies, Microsoft SQL Server, SOA, PMP, Architectures
Education
Montclair State University 1973 — 1978
Bachelor of Arts (B.A.), English/Philosophy
Unisys 1997 - Present
RCI 1990 - 1997
Education
Marian University 2009 — 2013
Bachelor of Business Administration (B.B.A.)
Attucks High School
RCI June 2013 - Present
RCI February 2010 - June 2013
RCI November 2000 - November 2011
Skills
Contract Negotiation, Personnel Management, Environmental Awareness, Remediation, Wetlands, Mitigation, Petroleum, Engineering, Asbestos, Corporate Housing, Professional Services, Customer Service, Managed Services, Business Strategy, Business Development, Business Planning, Landscape Management, Landscape Maintenance, Landscape Architecture, Landscape Construction, Management, Operations Management, Program Management, Environmental Compliance, Contract Management, Construction, Sales, Strategic Planning
Education
Midwestern State University 1993 — 1995
Master of Business Administration (M.B.A.), Business Administration and Management
Midwestern State University 1991 — 1993
Bachelor of Business Administration (B.B.A.), Marketing & Marketing Management
Plano Senior High School 1987 — 1989
General Studies
Electro-Optics Sales Management Consulting October 2013 - Present
Laser Components USA May 2007 - October 2013
RCI 1995 - 2006
EG&G Reticon (later known as Perkin Elmer, and now Excelitas Technologies) 1983 - 1995
Raytheon Industrial Components Operation, Display Product Line 1981 - 1983
Farrington/Dymo Industries, Kybe Corp, and Analog Devices 1973 - 1981
Skills
Optics, Semiconductors, Photonics, Fiber Optics, Product Development, Strategic Partnerships, Electronics, Negotiation, Sensors, New Business Development, Components, Electro-optics, IC, Semiconductor Industry, Analog, Laser, Engineering, Product Management, R&D, Engineering Management, Manufacturing, Cross-functional Team...
Education
Northeastern University 1978 — 1982
BS Cum Laude, Business Administration, General Management
Massasoit Community College 1976 — 1978
Course Work in AS, Engineering Technology
US Navy 'C' School, Advanced Electronics Training 1972 — 1972
Non Degree, AS level, Electronics Technology
The Learning Center September 2013 - Present
RCI June 2013 - August 2013
Wyndham Hotel Group June 2012 - August 2012
PetFlow.com November 2011 - March 2012
PetFlow.com July 2011 - October 2011
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Notepad++, QuickBooks, SAS, R, Spanish, Invoicing, Accounting
Education
Rutgers University 2010 — 2014
Mathematics and Statistics
Rutgers University-New Brunswick 2010 — 2014
RCI May 2013 - Present
Wyndham Worldwide / RCI December 1984 - May 2013
Skills
Change Management, Team Building, Coaching, Training, Call Centers, Customer Satisfaction, Process Improvement, CRM, Customer Service, Performance Management, Account Management, Leadership, Team Leadership, Vendor Management
Education
Indiana University Bloomington
BA, English
Wyndham Exchange and Rentals 1985 - Present
RCI 1996 - 2006
Education
Indiana University-Purdue University at Indianapolis
Nestlé U.S.A. March 2012 - Present
FranklinCovey Products November 2004 - February 2010
Franklin Covey Products March 2006 - August 2009
RCI February 2004 - December 2004
Skills
Customer Service, Merchandising, Inventory Management, Sales Management, Time Management, Team Building, Sales, Retail, Coaching, Income Statement, Account Management, Microsoft Office
Education
Western Governors University 2011 — 2012
Ivy Tech Community College 2007 — 2012
Bachelors, Business Administration/HR
Anthem December 2013 - Present
RCI 2011 - 2013
Stericycle 2005 - 2009
Macy's 2003 - 2005
Itty Bitty Blvd 1999 - 2003
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Outlook, Microsoft Office, Data Entry, Coaching, Team Building, Event Planning, Health Insurance, Medical Coding, Team Leadership, Teamwork, Computer Proficiency
Education
Ivy Tech Community College 2012 — 2014
Early Childhood Education and Teaching
Professional Careers Institute 1996 — 1997
Certificate, Medical & Dental Office Administration
Home May 2014 - Present
Serco-Americas April 1997 - Present
RCI 1995 - 2004
Serco-Americas September 1995 - March 1997
Army and Navy Academy August 1994 - August 1995
US Navy June 1967 - August 1994
Skills
Program Management, Military, Business Transformation, Proposal Writing, Strategic Planning, Team Building, Team Leadership, Team Management, Project Management, Leadership, Cross-functional Team..., DoD, Navy, Leadership Development, Operations Management, Training, Policy, National Security, Military Experience, Operational Planning, Security, Defense, Command, Military Operations
Education
Naval Postgraduate School 1975 — 1977
MS, Telecommunications Systems Management
US Naval Academy 1963 — 1967
BS, Naval Engineering
Level 3 Communications June 1984 - Present
RCI 1984 - 1992
Skills
Project Management, Managed Services, Cloud Computing, DWDM, SDH, Telecommunications, Networking, IP, Data Center, Vendor Management, VoIP, Solution Selling, Ethernet, Computer Network..., Call Centers, Change Management, Team Leadership, PMP, Training, Product Management, Wireless, WAN, Management, Optical Fiber, IT Management, PMO, ITIL, Unified Communications, IT Service Management, Contract Negotiation, IT Strategy, Fiber Optics, Cross-functional Team..., T1, Integration, Outsourcing, SaaS, Account Management
Education
Project Management Institute 2009 — 2009
PMI Certification, Project Management
Monroe Community College 1982 — 1984
RE/MAX Real Estate Services May 2014 - Present
Sutton Group-West Coast Realty February 2001 - May 2014
Seymour Landscaping Ltd. February 2001 - January 2013
RCI April 1998 - January 2001
Coca-Cola 1995 - 1998
Skills
Condos, First Time Home Buyers, Real Estate, Residential Homes, Townhomes, Sellers, Property, Single Family Homes, Referrals, Commercial Real Estate, New Home Sales, Seniors, Relocation, Buyer Representation, Listings, Waterfront
Education
The University of British Columbia 2000 — 2001
Real Estate and Sub mortgage broker license
Loyalist College 1993 — 1995
Business Sales and Marketing
Human Resources Advantage 2000 - Present
Roche Diagnostics 1996 - 2000
RCI 1994 - 1996
Thomson Consumer Electronics 1991 - 1994
Contel 1990 - 1991
Skills
Compensation, Recruiting, Deferred Compensation, Human Resources, Strategic Planning, Talent Management, HR Consulting, Policy, Talent Acquisition, Employee Benefits, Performance Management, Employee Relations, Training, Onboarding, Benefits Administration, HRIS, Succession Planning, Employee Engagement, Leadership, Organizational..., FMLA, Team Building, HR Policies, Personnel Management, Process Improvement, New Hire Orientations, Workforce Planning, Compensation & Benefit, Interviews, Job Descriptions, Organizational..., Employee Handbooks, Compensation & Benefits
Education
Rutgers University-New Brunswick 1988 — 1989
Masters, Human Resources
University of Pittsburgh 1984 — 1988
Bachelors, Business and Communications
University of Pittsburgh 1984 — 1988
BA, Business & Communications
Kiwanis International April 2005 - Present
JLM Travel September 1998 - Present
NCS Pearson 2009 - 2014
Downtown Danville Partnership August 2007 - August 2012
NFIB - National Federation of Independent Business February 2009 - November 2009
Travel Careers Inc September 2001 - January 2002
Brewer Furniture January 1994 - January 1998
Five Star Travel January 1993 - January 1994
RCI January 1989 - January 1993
The Closet Company 1984 - 1989
Skills
Public Speaking, Strategic Planning, Non-profits, Event Planning, Fundraising, Small Business, Customer Service, Public Relations, Team Building, Volunteer Management, Event Management, Social Media, Marketing, Community Outreach, Social Media Marketing, Social Networking, Sales, Nonprofits, Marketing Strategy, Leadership, Training, Entrepreneurship, Advertising, Start-ups, Online Marketing, Time Management, Customer Satisfaction, Management, Retail, CRM, Marketing Communications, Strategy
Education
Danville High School 1980 — 1984
Diploma, College Prep
Purdue University 1980 — 1984
Bachelor of Science (B.S.), Environmental Design
RCI July 2015 - Present
RCI December 2011 - July 2015
RCI February 2011 - July 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, Management, Research, Windows, Outlook, HTML, Interviews, Java, Recruiting, Process Improvement, English, Team Building, Communication, Customer Service, Customer Satisfaction, Mentoring
Education
Indiana University Bloomington 2004 — 2008
Bachelor's degree, Sociology, 3.65
Hamilton Southeastern High School 2000 — 2004
RCI February 2012 - Present
State Farm Insurance May 2008 - February 2012
Skills
Insurance, General Insurance, Commercial Insurance, Disability Insurance, Property & Casualty..., Umbrella Insurance, Life Insurance, Long-term Care, Investment Properties, Customer Service, Legal Liability, Casualty, Commercial Lines, Professional Liability, Workers Compensation, Health Insurance, Liability, Casualty Insurance
Education
Rogers State University 2005 — 2009
Bachelors of Science, Business Administration, Management and Operations
Rogers State University 2005 — 2009
Bachelor of Business Administration (BBA)
RCI December 2005 - Present
Health Products Research July 2005 - November 2005
A T & T 1984 - 2004
Education
New York University
M.S.
Wyndham Worldwide / RCI August 2011 - Present
RCI March 2008 - April 2012
RCI January 2004 - March 2008
RCI November 2001 - January 2004
Education
Indiana University-Purdue University at Indianapolis 1997 — 2000
Winthrop University 1994 — 1997
Business
RCI Senior Site ManagerSpherion1997 - 2003
Education
Indiana University-Purdue University at Indianapolis 1981 — 1986
RCI March 1986 - Present
RCI - Ron Williams 1983 - 2014
WMZ September 1984 - December 1985
Skills
Outlook, Microsoft Excel, Microsoft Office
Education
Middlesex Community College 1969 — 1971
Burlington High School 1964 — 1968
RCI October 2006 - Present
Skills
Customer Service, Public Speaking, Strategic Planning
Education
Purdue University 1999 — 2000
MSIA, MBA
Michigan Technological University 1994 — 1998
BS, Civil Engineering
F
Seacastle, Inc 2007 - Present
RCI 2003 - 2007
Cendant 1998 - 2007
Sequa Corporation 1987 - 1997
KPMG 1985 - 1987
Education
Pace University - Lubin School of Business 1981 — 1985
Tory Burch January 2013 - Present
Tory Burch May 2011 - December 2012
Harleysville Insurance January 2010 - April 2011
J&J May 2007 - December 2009
Alcatel-lucent 2005 - 2007
RCI 2004 - 2005
Johns Manville 2004 - 2004
Skills
webMethods, EAI, Oracle, Software Development..., Integration, Microsoft SQL Server, Visio, RUP, BPEL, Java Enterprise Edition, BPMN, Web Services, ESB, Testing, Middleware, Solution Architecture, PL/SQL, SOA, Enterprise Architecture, XML, JMS, Data Integration
Education
Sathyabama Institute of Science and Technology 1992 — 1996
BS, Computer Science
Excellus Blue Cross Blue Shield June 2013 - Present
Excellus BlueCross BlueShield April 2010 - Present
Excellus, Blue Cross Blue Shield October 2007 - June 2010
Global Crossing July 1999 - June 2007
Global Crossing 1992 - 1999
RCI 1988 - 1992
Skills
Process Improvement, Change Management, Customer Relations, Project Management..., Cross-functional Team..., Sales Support, Staff Development, Business Process..., Operations Management, Performance Management, Team Building, Team Leadership, Documentation, Telecommunications, Problem Solving, Quality Assurance, Vendor Relations, Customer Satisfaction, Planning, Forecasting, Account Management, Sales Management, Troubleshooting, Program Management, PMP, Leadership, Project Management, Project Planning, Management, Call Centers, Training, Software Documentation, Sales, Customer Service, Team Management, Recruiting, Business Analysis, Strategy
Education
Roberts Wesleyan College 2005 — 2007
BS, Organizational Management
Monroe Community College 1984 — 1986
Associate of Arts and Sciences (AAS), General Studies, 3.85
Tempo Wireless December 2003 - Present
Komputrol August 2003 - November 2005
Chalfant Consulting July 1992 - January 1998
Logo 7 May 1991 - July 1992
RCI January 1988 - May 1991
Skills
Troubleshooting, VoIP, Telecommunications, Cable Television, Wireless, Managed Services, Disaster Recovery, Networking, SIP Trunking, Cisco Technologies, Integration, Direct Sales, Leadership, Selling, Cloud Computing, Sales, Account Management, Sales Management, Solution Selling, Marketing, New Business Development, Project Management, Security, MPLS, Team Leadership, Data Center, Telephony, Customer Retention, Sales Process, Management, Call Centers, Vendor Management, Unified Communications, Business Development, Co-location, B2B, Network Design, CRM, SaaS, Team Building, Salesforce.com, Lead Generation, Training, Strategic Partnerships, Sales Operations, Contract Negotiation, Start-ups, WAN, SIP, LAN-WAN
Education
Indiana University-Purdue University at Indianapolis
B.S., Computer Technology
KAR Auction Services, Inc March 2014 - Present
KAR Auction Services, Inc May 2010 - March 2014
Conseco LLC November 2007 - March 2009
Wyndham Worldwide / RCI May 2002 - July 2007
RCI August 1988 - May 2002
SSI, Inc. January 1985 - August 1988
INDIANA LUMBERMENS MUTUAL INSURANCE COMPANY January 1981 - December 1984
Skills
IT Operations, Project Management, Change Management, Team Building, Outsourcing, Problem Management, Service Desk, Budgets, Performance Metrics, Performance Management, Incident Management, Root Cause Analysis, Application Development, Software Development, Vendor Management, Process Improvement, Troubleshooting, Active Directory, Program Management, Windows Server, Business Analysis, System Administration, Information Technology, Disaster Recovery, Software Documentation, Management, Business Process, Leadership, IT Strategy, IT Management, SharePoint, Enterprise Software, PMP, Quality Assurance, Testing, Project Portfolio..., ITIL, Visio, Technical Support, SDLC, Requirements Analysis, Integration, Requirements Gathering
Education
Indiana University-Purdue University at Indianapolis 1976 — 1979
2 years coursework, Information Technology
Town of Whitestown January 2007 - Present
Consulting April 2008 - February 2009
Simon Property Group October 2000 - March 2008
Simon Property Group September 1999 - October 2000
Consulting February 1999 - September 1999
RCI / Group RCI / Cendant / Wyndham Worldwide October 1997 - February 1999
RCI February 1993 - October 1997
RCI January 1991 - January 1993
RCI November 1987 - January 1991
Skills
Cross-functional Team..., Leadership, Management, Project Management, Training, Strategic Planning, Budgets, Business Development, Marketing, Marketing Strategy, Organizational..., Team Building, Business Planning, Market Research, Marketing Communications, Project Planning, Data Analysis, Customer Service, Social Media Marketing, New Business Development, Process Improvement, Event Management, Event Planning, Analysis, Team Leadership, Teamwork, Negotiation, Sales, Business Strategy, Forecasting, Public Speaking, Retail, Email Marketing, Public Relations, Product Development, Business Process..., Fundraising, Nonprofits, Research, Integrated Marketing, Contract Negotiation, Strategy, Social Networking
Education
Purdue University 1979 — 1982
Concord Servicing Corporation June 2005 - Present
RCI June 1986 - February 2005
Education
Miami University 1979 — 1983
Community Health Network December 2014 - Present
Community Health Network April 2012 - Present
IU Health Partners May 2010 - April 2012
Self May 2007 - May 2010
Simon Property Group 1999 - 2004
RCI 1996 - 1999
RCI 1993 - 1996
RCI 1989 - 1993
Skills
Software Project..., Project Implementation, Technical Training, Management, Informatics, Visio, Project Management, Process Improvement, Software Documentation, Business Analysis, Software Implementation, Analysis, EHR, SQL, Healthcare Information..., Troubleshooting, HIPAA, SDLC
Education
Indiana University-Purdue University at Indianapolis 2006 — 2009
Masters, Health Informatics
Indiana Wesleyan University 1993 — 1996
Bachelors, Business Management
RCI CSPNelnet2006 - 2007
Education
Ivy Tech Community College 2005 — 2005
University of Illinois at Urbana-Champaign 2005 - Present
Eli Lilly and Company July 1999 - September 2006
RCI June 1998 - July 1999
Monsanto Company April 1990 - March 1994
Washington University School of Medicine October 1986 - April 1990
Northwestern University Medical School May 1984 - October 1986
Education
Northwestern University 1983 — 1984
MS, Journalism
Valparaiso University 1979 — 1983
BA, biology
RCI Sr. AnalystWyndham Worldwide / RCI2004 - 2008
Medco January 2003 - March 2004
IBM Global Services July 1997 - January 2003
Prudential Financial October 1984 - June 1997
Education
Rutgers University-New Brunswick 1966 — 1970
BA, Psychology
Rutgers University-New Brunswick 1966 — 1970
RCI May 2004 - Present
RCI subsidiary of Wyndham Worldwide Corporation 2001 - Present
Wyndham Worldwide / RCI 1986 - Present
Skills
Project Management, Process Improvement, Change Management
Education
Université de Geneve 1987 — 1988
French
Lake Forest College 1982 — 1986
French Language and Literature
Hexaware August 2007 - Present
Mokashi Consulting 2004 - Present
RCI 2004 - 2004
C3i 2001 - 2003
PwC 1997 - 2001
PricewaterhouseCoopers 1997 - 2001
Allied Signal 1996 - 1997
Schering Plough 1994 - 1996
Skills
Business Analysis, CRM, Solution Architecture, Strategy, Siebel, Business Process, Leadership, IT Strategy, SDLC, Business Intelligence, Vendor Management, Professional Services, Practice Development, Outsourcing, Integration, Consulting, Enterprise Architecture, Business Process..., Software Project..., Pre-sales, Data Warehousing, Practice Management
Education
New Jersey Institute of Technology 1987 — 1989
Hilton Grand Vacations 2002 - Present
Holland & Knight LLP August 2000 - April 2002
RCI September 1994 - August 2000
Education
Indiana University Robert H. McKinney School of Law
ETS Tan Sales - New construction/business to businessGarage Doors of IndianpolisMarch 1990 - April 1992
RCI April 1989 - January 1992
Education
Indiana University-Purdue University at Indianapolis 1988 — 1990
Cognizant Technology Solutions July 2012 - Present
RCI February 2008 - August 2012
Fidelity Investments April 2005 - December 2007
MindTree July 2003 - April 2005
Education
Madurai Kamaraj University 1996 — 2000
B.E., Electronics & Communication
Charles Schwab March 2007 - Present
RCI July 2005 - March 2007
Skills
Analysis, Analytics, Business Analysis, Call Center, Capacity Planning, Data Analysis, Forecasting, Workforce Management, Process Improvement, ERP, Business Process..., Business Process, Vendor Management
Education
Indiana University South Bend 1983 — 1987
Bachelors, Business and Economics
MOBI Wireless Management July 2015 - Present
MCPc December 2013 - July 2015
Kinney Group, Inc. June 2012 - November 2013
Bell Industries March 2008 - July 2012
Verizon Business August 2006 - March 2008
Hewlett Packard 1999 - 2006
RCI 1995 - 1999
Skills
Account Management, Managed Services, Business Development, Contract Negotiation, Project Management, Process Improvement, Solution Selling, Cloud Computing, Salesforce.com, Sales Management, Direct Sales, Sales Process, SaaS, New Business Development, Sales, Data Center, Enterprise Software, Storage, Vendor Management, Integration, Lead Generation, Call Centers, Leadership, Customer Service, Customer Satisfaction, Cold Calling, Selling, CRM, Channel Partners, Strategic Partnerships, Sales Operations, Networking, Professional Services, Information Technology, Virtualization
Education
Indiana University Bloomington 1991 — 1995
BS, Kinesiology
Dell November 2009 - Present
Dell June 2005 - Present
RCI 1996 - 2003
Wyndham Worldwide / RCI 1996 - 2003
Skills
Vendor Management, Solution Selling, Selling, Direct Sales, Recruiting, Project Management, Business Process..., Leadership, Customer Service, Call Center, Talent Acquisition, Salesforce.com, Sales, Performance Management, Process Improvement, Microsoft Office, Management, Business Analysis, Team Building, Sales Operations, Training, Employee Engagement, Organizational..., Coaching, Team Leadership, Account Management, Change Management, Employee Relations, Customer Satisfaction, Human Resources, CRM, Succession Planning, Strategy, SaaS, Talent Management, Leadership Development, Business Development, Call Centers, Strategic Partnerships, Channel Partners, Cloud Computing
Education
Indiana University-Purdue University at Indianapolis 1990 — 1994
Dovetail August 2012 - Present
sanofi-aventis April 2010 - September 2012
TESTars, LLC February 2010 - March 2010
CommonHealth November 2009 - March 2010
Viewpointe September 2006 - October 2009
RCI July 2000 - September 2006
Skills
Testing, Software Quality..., Quality Center, SDLC, Quality Assurance, Test Planning, Unix, Software Documentation, Databases, Test Cases, Software Development, SQL, Process Improvement, XML, System Testing, Regression Testing, Manual Testing, User Acceptance Testing, Test Automation, CRM, Microsoft SQL Server, Perl, Oracle, Websphere, Linux, Release Management, Jenkins, Continuous Integration, Hudson, HP Quality Center
Education
Montclair State University 1992 — 1996
BA, English
RCI Sr. Administrative AssistantWyndham Exchange & Rentals2004 - Present
Skills
Customer Service, Call Center
Education
Morningside College 1992 — 1996
Citizens Energy Group December 2014 - Present
Citizens Energy Group August 2011 - December 2014
Citizens Energy Group March 2010 - August 2011
Citizens Energy Group June 2008 - February 2010
Citizens Energy Group October 2001 - May 2008
Robert Half International - [Client: Ingersoll Rand] January 2001 - August 2001
RCI August 1999 - August 2000
Skills
Talent Acquisition, Human Resources, Leadership, Management, Strategy, Policy, Benefits Administration, Employee Relations, Onboarding, Conflict Resolution, Skilled Prenseter
Education
Purdue University 1992 — 1996
Bachelor of Science (B.S.), Agricultural Finance
RCI January 1996 - Present
Education
Indiana University-Purdue University at Indianapolis 1981 — 1986
RCI 1991 - Present
ATA May 2000 - July 2004
RCI June 1991 - June 2000
Resort Condominiums International (Subsidiary of Cendant Corp.) 1991 - 2000
The Indianapolis Project October 1989 - June 1991
Education
Indiana University-Purdue University at Indianapolis 1979 — 1983
RCI August 2000 - Present
Wyndham Worldwide / RCI August 2000 - Present
Indianapolis International Airport August 1998 - August 2000
Indianapolis Airport August 1998 - August 2000
Skills
Team Building, Call Center, Customer Service, Process Improvement, Performance Management, Team Leadership, Call Centers, Coaching, Training, Leadership, Management, Leadership Development, Recruiting, Employee Engagement, Customer Satisfaction, Employee Relations, Account Management, Vendor Management, Employee Training, Human Resources, Talent Management, CRM, Organizational..., Talent Acquisition, Change Management
Education
Marian College 1996 — 1999
Psychology / Sociology
RCI June 1988 - Present
Education
Indiana University Bloomington 1981 — 1985
RCI Business Support ConsultantRogers Communications Inc.2002 - Present
Education
Seneca College of Applied Arts and Technology 2000 — 2001
RCI
Skills
Sales, Budgets, Team Leadership, Customer Service, Marketing, Performance Management, Public Speaking, Leadership Development, Employee Relations, Leadership
Education
Ben Davis H.S.
Purdue University
fulton jr. h.s.
Federal Reserve Bank of Philadelphia 2013 - Present
Bank of America 2004 - 2013
RCI September 2000 - January 2004
Skills
Time Series Analysis, Regression, Segmentation, Database Marketing, Optimization, Design of Experiments, Analysis, Statistics, Cluster Analysis, Predictive Modeling, Logistic Regression, Factor Analysis, ANOVA, Survival Analysis, CHAID, Multivariate Analysis, Linear Regression, SAS, Statistical Modeling, Decision Trees, Monte Carlo Simulation, Predictive Analytics, Direct Marketing, Customer Insight, Customer Acquisition, Probability, Forecasting, Analytics, Quantitative Analytics, Data Mining, Credit Cards, Risk Analytics, Customer Analysis, R, Risk Management
Education
Peking University
MS., BS., Statistics
RCI May 1998 - Present
Foxwood Resort and Casino February 1993 - February 1997
Resorts Casino and Hotel 1991 - 1993
Skills
Social Media Marketing, Customer Relations, Email Marketing, Advertising, Event Planning, Public Relations, Social Media, Restaurants, Event Management, Customer Service, Marketing Strategy, Marketing, Hospitality, Social Networking, Management, Recruiting, Team Building, Training, Sales, Marketing Communications
Education
Seton Hall University 1979 — 1983
Bachelor of Science (B.S.), Political Science and Business
Brightpoint May 2005 - October 2005
Holt Fleck & Romine August 2003 - March 2004
Indiana Paralegal Association July 2001 - June 2003
Indiana Paralegal Association 2001 - 2003
Campbell Kyle Proffitt April 2001 - August 2002
Keller & Keller November 1999 - August 2000
Harrison & Moberly, LLP June 1997 - October 1999
RCI November 1994 - May 1996
Garrison & Kiefer April 1991 - May 1992
Education
Indiana University-Purdue University at Indianapolis 1992 — 1998
Bachelors, General Studies
Professional Careers Institute 1990 — 1991
Paralegal, Paralegal
Wyndham Worldwide / RCI September 2013 - Present
Group RCI December 2011 - Present
Group RCI January 2011 - November 2011
RCI January 2007 - December 2010
Skills
Innovative Problem..., Resorts, Management, Customer Service, Customer Satisfaction, Sales, Account Management, Budgets, Call Centers, Forecasting, Hospitality, Leadership, Training, Time Management, Team Building, Process Improvement, Employee Relations, Tourism
Education
International Business College-Indianapolis 1996 — 1997
Associate, Accounting
RCI March 2005 - Present
Wyndham Worldwide March 2002 - March 2005
Skills
CPA
Education
Marian University 1984 — 1988
BS - Accounting, Accounting
Siemens April 2010 - Present
Johnson Controls January 2007 - April 2010
RCI 1984 - 2000
Skills
Building Automation, HVAC Controls, Energy Conservation, Solution Selling, HVAC, Energy Management, Contract Management, Contract Negotiation, Automation, Energy Audits, Engineering, Energy Efficiency, Electricians, Fire Alarm, Access Control, Sales Management, Energy, PLC
Education
Indiana University-Purdue University at Indianapolis 1982 — 1988
Marketing, Management and Industrial Eng
University of Illinois at Urbana-Champaign February 2010 - Present
University of Illinois December 2006 - October 2009
Eli Lilly and Company July 1999 - September 2006
RCI June 1998 - July 1999
Eli Lilly and Company October 1994 - February 1996
MONSANTO COMPANY April 1990 - March 1994
Washington University School of Medicine October 1986 - April 1990
NORTHWESTERN UNIVERSITY MEDICAL SCHOOL May 1984 - October 1986
Education
Northwestern University 1983 — 1984
MSJ, magazine publishing
NORTHWESTERN UNIVERSITY.....................................
Master of Science, Journalism
Valparaiso University
Bachelor of Arts, Biology
RCI Business AnalystCendant Travel2001 - 2005
RCI Travel 1994 - 2001
RECOLL Management 1993 - 1994
RECOLL Managmenet 1992 - 1993
Fleet Bank 1991 - 1992
Skills
Analytics, Process Improvement, Data Analysis
Education
Simmons College - Simmons School of Management 1986 — 1987
MBA
The University of Texas at Austin
BA
Langham Logistics June 2008 - Present
RCI 1990 - 2000
Education
Carmel High School 1980 — 1982
Business
Indiana University-Purdue University at Indianapolis
business
TriCera Consulting LLC July 2005 - Present
RCI 2002 - 2004
U.S. Army 1980 - 2002
Skills
Defense, Leadership, Military, Program Management, Training, DoD, Army, Employee Relations, Employee Training, Government, Change Management, Intelligence, Conflict Resolution, Risk Management, Recruiting, Policy, Proposal Writing, Strategic Planning, Project Management, Analysis, Team Building, Management, Executive Management, Leadership Development, Command
Education
Southern New Hampshire University 2003 — 2005
MS, Organizational Leadership
Southern New Hampshire University 2001 — 2003
BS, Business
Fusion Alliance August 2000 - Present
IBM August 1996 - August 2000
RCI December 1993 - August 1996
Skills
Requirements Analysis, SDLC, Enterprise Architecture, Agile Methodologies, Procurement, Project Management, Software Project..., Web Services, Software Development
Education
Purdue University 1989 — 1993
BS, Computer Technology
RCI July 2010 - Present
American General Finance January 2007 - September 2010
American General Finance January 2006 - January 2007
Education
University of Southern Indiana 2006 — 2009
M.B.A., Business Administration
Purdue University 2001 — 2005
B.S., Actuarial Science, Statistics
Wyndham Worldwide / RCI June 1991 - December 2004
RCI 1991 - 2004
Education
Indiana University South Bend
B.S., Business Mgt and Administration
RCI May 2013 - Present
Opposite of People Films January 2007 - Present
Zoo Productions July 2011 - October 2011
Bay Area Community Resources August 2009 - September 2010
Childhood Matters Parenting Radio August 2008 - August 2009
Botetourt County Schools January 2008 - June 2008
Botetourt County Schools June 2006 - June 2006
Skills
Editing, Social Networking, Program Development, Nonprofits, Research, New Media, Recruiting, Community Outreach, Teaching, Community Development, Workshop Facilitation, Volunteer Management, Leadership, Event Planning, Video, Social Media, Grant Writing, Non-profits, Film, SEO, SEO Copywriting, Creative Writing, Technical Writing
Education
Roanoke College 2003 — 2006
Bachelor of Arts, Psychology
Indiana University Health August 2012 - Present
W F McConnell & Co, LLC July 2011 - August 2012
FlowCo February 2010 - June 2011
Boston Scientific April 2006 - December 2009
Guidant 1998 - 2006
RCI 1990 - 1996
Skills
Healthcare, Strategic Planning, Medical Devices, Project Management, Cross-functional Team..., Management, Program Management, Start-ups, Process Improvement, IT Strategy, Leadership, Product Development, ISO 13485, Healthcare Information..., FDA, Change Management, Product Launch, Business Process..., Business Analysis, Strategy, Executive Management, Cardiology, Team Building, Business Strategy, Market Development, Mergers & Acquisitions, IT Management, Commercialization, Hospitals
Education
Miami University 1967 — 1971
B.S., Systems Analysis
Lyons Township High School
CAD Designer February 2015 - Present
Medtronic September 1998 - March 2015
RCI 1996 - September 1998
US Navy September 1968 - September 1998
Skills
SolidWorks, Pro-E / Creo, AutoCAD, Product Development, Photography, Photoshop, Microsoft Excel, Microsoft Word, Outlook, Research, Windows, Customer Service, Teaching, Public Speaking, Strategic Planning, PowerPoint, Lean Manufacturing, Manufacturing, Medical Devices, Continuous Improvement, Design for Manufacturing, Microsoft Office, Engineering, Process Improvement, Woodworking, PTC Creo, Cross-functional Team..., Medical Instruments
Education
Montgomery County Community College 1994 — 1997
Associate's Degree, Mechanical Engineering/Mechanical Technology/Technician
Temple University 1993 — 1994
Mechanical Engineering
R.J. Hanlon Company, Inc. November 2000 - Present
Indiana Sports Corporation May 1998 - November 2000
RCI 1997 - 1998
Kroger 1993 - 1997
Skills
Strategic Planning, Accounting, Forecasting, Process Improvement, Budgets
Education
Indiana Wesleyan University 2004 — 2006
MBA
Saint Mary's University of Minnesota 1989 — 1993
BA, Accounting
Handwork Restoration Services LLC January 2002 - Present
RCI September 2007 - June 2008
Education
Indiana University-Purdue University at Indianapolis 2008 — 2011
Bachelor's of Science, Business Management and Human Resources Management
Indiana University
Kelley School of BusinessBachelor of Science, Business Management and Human Resources
GENEX Services, Inc. 2009 - Present
Intracorp March 1994 - April 2008
GS Consulting 2008 - 2008
RCI 1991 - 1993
Skills
CDMS, 1993, Certificate, Core..., Operations Management, Case Managment, Training, Vocational..., Utilization Management, Management, Mental Health Counseling, Claim, Community Outreach, Case Management, Social Media
Education
Northern Illinois University 1989 — 1991
MS Ed, Counseling
North Central College
Bachelor of Arts (B.A.), Psychology/Sociology
120VC November 2014 - Present
RCI February 2013 - October 2014
Team Up For Down Syndrome 2004 - November 2013
Jennifer Johns, Independent Consultant 1997 - November 2013
Skills
Excellent verbal and..., Process Improvement, Problem Solving, Strategic Planning, Communication, Organization, Highly detail oriented, Mentoring, Accountability, Business Process..., Cross-functional Team..., PMP, Analysis, Marketing, Team Leadership, Public Speaking, Program Management, Business Analysis, Organizational..., Training, Time Management, Leadership, Project Management, Budgets, Project Planning, Vendor Management, Fundraising, Leadership Development, Project Portfolio..., Management, Microsoft Excel, Team Building, Research, Change Management, Customer Service, Project Coordination, Microsoft Office, Public Relations, CRM, Management Consulting, Software Documentation, Event Planning, Nonprofits, Event Management, Community Outreach, Marketing Communications, Data Analysis
Education
University of California, Irvine 2012 — 2013
Project Management Certificate
La Sierra University 2000 — 2001
Master of Business Administration (MBA)
La Sierra University 1995 — 2000
B.S., Management & B.A., Clinical Psychology, Business & Psychology
Elden Properties LLC January 2014 - Present
Top Dog Construction/Rock Bottom Construction April 2010 - January 2014
PASS Performance Training 2005 - September 2011
Black Diamond Construction Group October 2007 - April 2010
Liberty Mutual Insurance January 2002 - January 2005
RCI August 1998 - November 2001
Skills
Strategic Planning, Marketing Strategy, Team Building, Sales Management, Project Management, Management, Construction Management, Microsoft Excel, Construction, Sales
Education
Indiana University-Purdue University at Indianapolis 1993 — 1995
Bachelor's Degree, Kelley School of Business
University of Tennessee at Martin 1991 — 1993
Business, Management, Marketing, and Related Support Services
Orange Lake Resorts- Holiday Inn Club Vacations December 2006 - Present
RCI October 1990 - September 2006
Skills
Customer Service, Hospitality, Hotels, Hospitality Industry, Tourism, Hospitality Management, Team Building, Customer Satisfaction, Budgets, Sales, Marketing, Marketing Strategy, Management, Training, Leadership, Sales Management, Strategic Planning, Team Leadership, Account Management
Education
Indiana University Bloomington 1981 — 1985
RCI December 2004 - Present
Mastech August 1999 - December 2004
Skills
SQL, Requirements Analysis, Testing, VMware, Business Analysis, ITIL, SDLC
Education
McMaster University 1999 — 2001
Master of Business Administration (MBA), Information Technology
University of the West Indies 1987 — 1991
Management Studies, Business Administration and Management, General
Beckman Coulter February 2013 - Present
3M Company January 2007 - September 2012
RCI 1985 - 1998
Skills
Strategic Sourcing, Supply Management, Supply Chain Management, Supply Chain, Materials Management, Purchasing, Global Sourcing, Supplier Development, Supplier Negotiation, Spend Analysis, Logistics, E-procurement, Lean Manufacturing, Six Sigma, eSourcing, Demand Planning
Education
Purdue University
Bachelor of Science
The Morrissey Group July 2011 - Present
RCI 2006 - 2007
Education
Maharishi University of Management
Bachelor, Business
RCI October 2010 - Present
Skills
Microsoft Office, Programming, Call Center, Customer Service, Oracle, Team Leadership, Call Centers, Networking, Business Analysis
Education
ITT Technical Institute-Indianapolis 2002 — 2004
Associates of Applied Science, Computer Networking
RCI October 2011 - Present
Check n Go October 2010 - July 2011
Thornton May 2008 - October 2010
Thorntons Inc. 2008 - 2010
Skills
Microsoft Word, Data Entry, Filing, Customer Experience, Call Centers, Microsoft Excel, Customer Service, Microsoft Office, Customer Satisfaction
Education
Ivy Tech Community College 2003 — 2006
Associate of Arts (A.A.), medical assistant
RCI 2010 - 2012
Abeo Management November 2009 - July 2011
ACS Rightsource RX May 2010 - November 2010
ACS August 2008 - September 2008
Marriott Customer Care Center October 2004 - April 2007
All-A-Dollar April 2001 - January 2003
Skills
Hotel Booking, Customer services, On the Job Training
Education
Salt Lake Community College
Cosmetology
Granite high School
High School Diploma
Salt Lake Community College
Certificate, Accounting Clerk
Holiday Inn/Crowne Plaza Amsterdam Area April 2003 - Present
RCI April 1998 - April 2003
Independent owners January 1991 - January 1998
Skills
Rooms Division, Front Office, Hospitality Management, Hospitality Industry, Hotel Management
Education
Santa Ana College 1991 — 1995
English as a Second Language
Sonoma Valley High School 1975 — 1978
The 1911 Trust Company 2007 - Present
Emerald Capital, LLC 2003 - 2006
CD Enterprises, 1997 - 2002
RCI 1993 - 1996
RCI 1989 - 1992
Merrill Lynch 1983 - 1989
Skills
Asset Managment, Asset Allocation, Alternative Investments, Portfolio Management, Investments, Equities, Hedge Funds, Investment Strategies, Wealth Management, Investment Management, Fixed Income, Investment Advisory, Mutual Funds, ETFs, Tactical Asset..., Value Investing, Private Equity, Securities, Equity Research
Education
University of Chicago GSB 1998 — 2000
Master of Business Administration (MBA)
Indiana University Bloomington 1975 — 1979
Bachelor of Science (BS), Finance, General
Defender Direct December 2011 - July 2012
Premiere Credit of North America 2012 - 2012
RCI March 2011 - September 2011
IU Riley Hospital Simon Bistro May 2010 - October 2010
Circuit City Stores October 2007 - March 2009
Sears and Roebuck and Company July 2005 - September 2006
McGraw-Hill March 2002 - July 2005
Skills
i am excellent in...
Education
Language Training Center 2008 — 2013
japanese culture (curently enrolled), Japanese Language and Literature
Ivy Tech Community College 2000 — 2002
n/a, Business Administration and Management, General
Boeing January 2006 - Present
Target August 2004 - November 2005
RCI July 2003 - February 2004
US Navy - Supply Corps July 2001 - July 2003
Skills
Project Planning, Systems Engineering, Process Improvement, Continuous Improvement, Manufacturing, Team Building, Coaching, Aerospace, DoD, Security Clearance, Military, Aviation, Defense, Government Contracting, Vaue Stream Mapping, True Lean, Leadership
Education
Shippensburg University of Pennsylvania 1999 — 2000
Master of Public Administration (MPA)
Strayer University (VA) 1996 — 1998
BSBA
Benchmark Group LLC October 2007 - Present
East Baton Rouge Planning Commission February 2007 - October 2007
Reich Associates September 2006 - February 2007
RCI June 2006 - August 2006
Skills
Landscape Architecture, Urban Design, Landscaping, Landscape Design, Site Planning, Site Plans, Submittals, Parks, Urban Planning
Education
Louisiana State University 2000 — 2006
Bachelor of Arts (B.A.), Landscape Architecture
Worldwide Turnaround Management Company January 2003 - Present
RCI Construction 2010 - 2014
RCI January 2010 - November 2013
Bay Ltd January 2008 - January 2009
The Shaw Group January 2007 - January 2008
A&B BUILDERS January 2004 - January 2007
CENTURY CONTRACTORS January 1995 - January 2002
INCHEM CORPORATION January 1994 - January 1995
ABB LUMMUS January 1992 - January 1994
Skills
Project Management, MS Project, Project Planning, Contract Management, Project Engineering, Program Management, PMP, Change Management, Engineering, Project Delivery, Business Analysis, Energy, Project Portfolio..., Software Project..., PMO, Construction, Business Process..., Petroleum, Process Improvement, Procurement
Education
Lamar University
U.S. Department of Veterans Affairs December 2013 - Present
DPMO November 2006 - December 2013
RCI August 2001 - June 2006
Skills
Security, Government, Policy, Emergency Management, Security Clearance, Military, Counterterrorism, DoD, Law Enforcement, Homeland Security
Education
Old Dominion University 2008 — 2011
Master's degree, Public Administration
St. Leo University 1996 — 2000
Bachelor's degree, Criminal Justice/Law Enforcement Administration
RCI September 2014 - Present
McGraw-Hill Education CTB March 2013 - June 2014
MSD of Pike Township August 2008 - February 2013
Skills
Education, Copy Editing, Microsoft Office, Customer Service, Easily Adaptable, Communication, Teamwork, Deadline Oriented, Computer Proficiency, Writing
Education
Indiana University Bloomington 1994 — 1998
Bachelor of Science (B.S.), Special Education and Teaching