Experience
Great American Insurance  March 2014 - Present
Atos (Formerly Siemens IT Solutions and Services)   June 2012 - March 2014
Atos (Formerly Siemens IT Solutions and Services)   February 2008 - June 2012
Siemens IT Solutions and Services   February 2007 - February 2008
Siemens IT Solutions and Services   May 1999 - February 2007

Skills
ITIL v3 Foundations..., Technical Support, Troubleshooting, Regression Testing, User Acceptance Testing, Customer Service, ITIL, Software Implementation, Enterprise Software, Active Directory, Integration, Microsoft Exchange, Testing, Operating Systems, Disaster Recovery, Vendor Management, IT Service Management, IT Strategy, PMP, Business Analysis, Process Improvement, Test Automation

Education
Northern Kentucky University   1992 — 1996
Bachelor of Arts (BA), Political Science

Experience
InfoPartners  July 2015 - Present
InfoPartners  October 2010 - June 2015
Siemens IT Solutions and Services   October 2007 - August 2009
Communications Regulation Commission of Bulgaria   July 2007 - August 2007
Mobiltel  July 2006 - September 2006
BTC  July 2005 - October 2005

Skills
SD, SAP R/3, SAP, SAP CRM, IDOC, Master Data, ERP, SAP Netweaver, Business Process, SAP ERP, SAP SD, SAP MM, ABAP, SAP Portal, Data Migration

Education
Technical University Sofia   2003 — 2007
BS, Communication Technologies - Radiocommunications

Romain Rolland FLS, Stara Zagora, Bulgaria   1998 — 2003
High School, English, German, IT

New Bulgarian University, Sofia
MS, Management in Telecommunications

Experience
Compax Software Development GmbH   August 2014 - Present
Siemens CVC   January 2010 - July 2014
Siemens IT Solutions and Services   January 2007 - December 2009
Siemens IT Solutions and Services   January 2006 - December 2006
Siemens IT Solutions and Services   January 2003 - December 2005

Skills
Software Project..., Requirements Analysis, Integration, Software Development, Project Management, Agile Methodologies, Pre-sales, Telecommunications, Solution Architecture, Scrum

Education
Technische Universität Graz   1981 — 1985
Diplom Ingenieur, Technische Mathematik, Auszeichnung

Experience
General Motors  January 2013 - Present
International Paper  October 2011 - October 2012
CDI IT Solutions  February 2011 - August 2011
Siemens IT Solutions and Services   August 2008 - April 2010
AT&T  April 2002 - July 2008
Birch Telecom  July 2001 - January 2002
Bluestone Consulting  August 2000 - April 2001
NetEffects  May 2000 - August 2000
TerraBridge Technologies Corporation   March 1999 - January 2000
Open Buisness Systems   June 1998 - January 1999

Skills
AIX, Solaris, Unix, Disaster Recovery, HP-UX, Servers, Unix Shell Scripting, Virtualization, System Administration, Shell Scripting, VMware, Data Center, Linux, ITIL, Requirements Analysis, TSM, Security, Oracle, Storage, SSH

Education
Southern Illinois University, Carbondale   1980 — 1983
Bachelor of Applied Science (BASc), Biomedical Equipment Technology

Experience
The Systems Group, LLC  February 2013 - Present
iKon Graphics   June 2009 - Present
HB Communications  August 2012 - February 2013
D3 LED, LLC  September 2010 - August 2012
Siemens IT Solutions and Services   May 2010 - September 2010
DC-Digital   January 2010 - August 2010
Alcatel-Lucent  June 2009 - August 2009
Schema  December 2007 - January 2009
DC Digital   August 2005 - April 2007

Skills
Digital Photography, Microsoft Office, Broadcast Production, Video Editing, Systems Engineering, Technical Management, Engineering, Electrical Engineering, Live Video Streaming, Web Applications, Matlab, Pspice, Digital Electronics, Embedded Systems, Entrepreneurship, Broadcast, Technology Management, Integration, Testing

Education
New Jersey Institute of Technology   2012 — 2014
Master of Science (M.Sc.), Management - Technology Management

New Jersey Institute of Technology   2007 — 2010
B.Sc. - Magna Cum Laude, Electrical & Computer Engineering Technology

University of Technology   2005 — 2007
Electrical Engineering

Experience
RSA The Security Division of EMC  October 2011 - Present
RSA The Security Division of EMC  December 2007 - June 2011
Huawei Tech   October 2005 - December 2007
Siemens IT Solutions and Services   June 2004 - October 2005

Skills
Spring, Tomcat, Weblogic, SOAP, Hibernate, Java, Ant, Agile Methodologies, Software Development, JSP, Eclipse, Oracle, UML, Maven, XML, Linux, JDBC, JUnit, Design Patterns, LDAP, Solaris, WS-Trust, SAML 2.0, Virtualization, Identity Management, Identity Federation, RSA Security, InstallShield, Python, Perl, Object Oriented Design, SNMP, Open Source, Active Directory, RSA Access Manager, RSA Federated Identity..., RSA Adaptive Directory, Axis2, Windows 2008, Apache Tomcat, Microsoft IIS, Apache HTTP server, Websphere, VMware Workstation, Visio, MS SQL, CISSP, ADLDS, OAuth, OpenID

Education
Punjabi University   2000 — 2004
BTech, Computer Science

Experience
Atos  2012 - Present
Atos  2011 - 2012
Siemens IT Solutions and Services   2006 - 2010
Altran  July 2004 - June 2006
Exact  January 2004 - July 2004
Freelancer  June 2000 - October 2003
BEKO Engineering & Informatik AG  June 1998 - May 2000

Skills
OLAP, Business Intelligence, Enterprise Architecture, Management, Business Objects, ERP, Solution Architecture, Professional Services, Analytics, Information Management, Master Data Management, Enterprise Content..., Business Process..., Software Project..., IT Strategy, Data Warehousing, Consulting, Project Management, Pre-sales, Integration, Business Process, Management Consulting

Education
Technical University Vienna
Dr., Business Informatics

Technische Universität Wien
Msc., Business Informatics

Experience
Atos Canada   July 2011 - Present
Siemens IT Solutions and Services   February 2007 - July 2011
EMC  January 1999 - November 2006
Legato Systems  1999 - 2003
Cimatron  January 1994 - December 1997
St. Joseph's Hospital, Hamilton   June 1987 - August 1994

Skills
Outsourcing, IT Service Management, IT Strategy, ITIL, Program Management, IT Outsourcing, IT Management, Data Center, Managed Services, Cloud Computing, Integration, Change Management, Business Process..., CRM, Enterprise Software, Management, IT Operations, Service Delivery, Vendor Management, Business Process, Business Analysis, Telecommunications

Education
Siemens Global   2008 — 2011

Siemens Global   2008 — 2011

Ryerson University   1988 — 1992
Bachelors

Atos GOLD Top Talent Program

Experience
Siemens Convergence Creators  July 2012 - Present
Siemens  October 2010 - June 2012
Siemens IT Solutions and Services   September 2009 - September 2010
Siemens PSE  November 2005 - September 2009
SAGEM  May 2003 - November 2005
Kapsch AG  September 2001 - April 2003
Web for Us (Kapsch AG)   April 1999 - September 2001

Skills
Sales Management, Telecommunications, Pre-sales, Product Management, GSM, Mobile Devices, Integration, Mobile Communications, Wireless, IP, Software Project..., Managed Services, Project Management, VoIP, Solution Selling, 3G, LTE, Open Source Software, Program Management, Strategy, Business Strategy, Produktmanagement, Telekommunikation, Presales, Projektmanagement, Funkverkehr, Software-Projektleitung

Education
Technische Universität Wien   1987 — 1995
Dr.techn. Dipl.-Ing., Techn. Physik.

Technical High School   1981 — 1986
1986, Communcation Engineering

Experience
Astea  September 2010 - Present
Siemens IT Solutions and Services   October 1989 - July 2010
Siemens IT Solutions and Services   2004 - 2006
Siemens IT Solutions and Services   2002 - 2006
Siemens IT Solutions and Services   1998 - 2002
Siemens IT Solutions and Services   1996 - 1998
Siemens IT Solutions and Services   1989 - 1996
Eastman Kodak  1978 - 1989

Skills
Process Improvement, ITIL, Operations Management, Project Management, Management, PMP, Software Documentation, Human Resources, Business Process, Access, Leadership, Analysis, Enterprise Software, Business Analysis, Integration, IT Service Management

Education
Rochester Institute of Technology
Classes in Computer Science

Additional Classes

Experience
SGK  March 2011 - Present
Acxiom  November 2010 - March 2011
Siemens IT Solutions and Services   February 2009 - April 2010
Siemens IT Solutions and Services   March 2004 - January 2009
Kemper Insurance  2002 - 2004
Kemper Insurance  2000 - 2002
Kemper Insurance  1995 - 2000
Kemper Insurance  1992 - 1995

Skills
Operations Management, Cabling, HVAC, ITIL Process..., ITIL, Data Center, Vendor Management, IT Management, Disaster Recovery, Outsourcing, IT Strategy, Process Improvement, Integration, Project Portfolio..., PMO, Program Management, IT Service Management, Business Intelligence, Service Delivery, IT Operations, Project Management, Management, Infrastructure

Education
Northern Illinois University
MS, Computer Science

Northern Illinois University
BS, Computer Science, Mathematics

Experience
IBM  May 2014 - Present
HCL  May 2012 - May 2014
Envisage Information Systems  March 2012 - June 2012
Atos International  July 2011 - December 2011
Siemens IT Solutions and Services   October 2010 - July 2011
Siemens IT Solutions and Services   September 2008 - December 2010
Siemens IT Solutions and Services   October 2007 - September 2008
Siemens IT Solutions and Services   November 2004 - September 2007
Siemens IT Solutions and Services   May 2003 - November 2004
Cambridge Technology Partners  November 1999 - April 2003

Skills
Information Technology, IT Strategy, Leadership, Governance, Account Management, P&L, IT Financial Management, PMO, Program Management, Managed Services, Large Scale IT..., IT Outsourcing, Balanced Scorecard, Process Improvement, Process Engineering, ITIL, IT Service Management, Organizational Change, Organizational..., Strategic Leadership, Quality Management, Change Management, Service Delivery, Management Consulting, Team Leadership, Team Building, Coaching, Vendor Management, Project Management, Facilitation, IT Complexity Management, IT Operations, Business/IT Alignment, IT Operating Models, Cost Management, Business Plan..., Business Process..., Outsourcing, Management, Strategy, Enterprise Software, Business Intelligence, Data Center, Telecommunications, Resource Management, Start-ups, PMP, CRM

Education
Stevens Institute of Technology   1971 — 1976
Bachelor of Engineering, EE

Stevens Institute of Technology   1971 — 1976
Bachelor of Engineering (BE), Electrical Engineering Technologies/Technicians

Experience
EarthLink  July 2014 - Present
EarthLink Business  May 2013 - July 2014
Terremark  January 2011 - January 2013
Siemens IT Solutions and Services   September 2004 - October 2009
Electronic Data Systems  November 2000 - September 2004
Electronic Data Systems  February 1998 - November 2000
Mary Kay Inc  April 1997 - February 1998
Electronic Data Systems Corporation  March 1989 - April 1997
Wang Laboratories  June 1987 - March 1989
Vought Aircraft  June 1985 - June 1987

Skills
Cloud Computing, IT Strategy, Solution Architecture, IT Outsourcing, Data Center, Outsourcing, Integration, Managed Services, ITIL, Infrastructure, Telecommunications, Security, Servers, Management, Software Development, Disaster Recovery, IT Service Management, Project Management, Consulting, Pre-sales, Service Delivery, Enterprise Software, Networking

Education
The University of Texas at Arlington   1980 — 1984
Aerospace Engineering

Texas Christian University   1980 — 1982
Engineering

Tyndale Theological Seminary   1998 — 1999
Systematic Theology

U.S. Army Intelligence School
Computer and communications training

Mariner High School

Experience
American Financial Group, Inc.   May 2015 - Present
Accenture  May 2011 - May 2015
Pomeroy IT Solutions  January 2011 - May 2011
Siemens IT Solutions and Services   February 2008 - August 2010
Siemens  1993 - 2008
Siemens IT Solutions and Services   1993 - 2008
The Cincinnati Post  1993 - 2008
Entex Information Services  1993 - 2005

Skills
ITIL, IT Service Management, Service Delivery, Management, PMO, Customer Service, Business Analysis, Call Centers, Vendor Management, Software Documentation, Process Improvement, Outsourcing, Account Management, Operations Management, Program Management, IT Management, Customer Satisfaction, Data Center, Call Center, Project Management, Managed Services, Business Process..., Customer Relations, Team Management, Documentation, Security Management, IT Security Policies &..., Security Operations

Education
Northern Kentucky University   1986 — 1992
BA, Communications, Journalism, Business Administration

Covington Catholic High School   1982 — 1986

Experience
Atos International  July 2011 - Present
Siemens IT Solutions and Services   May 2010 - Present
Omnicom Media Group  2006 - May 2010
Elite Consulting Group   2005 - May 2010
NYC Department of Education  1999 - 2005
SUNY Stony Brook  1998 - 1999
Cadus Pharmaceuticals  1995 - 1998
Regeneron Pharmaceuticals  1991 - 1995

Skills
Microsoft Exchange, Active Directory, Blackberry Enterprise..., Windows Server, Troubleshooting, DHCP, VMware ESX, DNS

Education
Phillips Academy Andover

University of California, Davis

Experience
Siemens IT Solutions and Services   June 2005 - January 2013
Highmark Financial Services   2001 - 2005

Skills
ITIL, VoIP, Microsoft Office, Troubleshooting, Cisco Technologies, IT Management, IT Service Management, IT Strategy, Database Design, Unified Communications, Management, Service Delivery, Active Directory, Vendor Management, Telecommunications, Data Center, Call Centers

Education
Morehead State University   1993 — 1997
BA Science

Experience
TEKsystems  February 2014 - Present
Cigna  June 2013 - February 2014
TEKsystems  October 2012 - June 2013
TEKsystems  January 2012 - October 2012
Siemens IT Solutions and Services   November 2010 - January 2012
Siemens Power Generation  January 2001 - November 2010
Jeannette Public Library   1990 - 2005
Earth Sciences Consultants, Inc  1999 - 2000
Management Science Associates  1999 - 1999
Norton Advanced Ceramics   1996 - 1999

Skills
Technical Documentation, SDLC, Security, ITIL, Information Systems, Active Directory, IT Management, Troubleshooting, Microsoft Office, Access, Software Project..., Databases, Visio, Requirements Analysis, Project Management, Network Administration, Microsoft SQL Server, Visual Basic, Software Documentation, Network Security, PMP, System Administration, Process Improvement, IT Strategy, Agile Methodologies, Windows Server, Testing, VMware, Computer Hardware, XML, SharePoint, Servers, Software Installation, Disaster Recovery, Vendor Management, Business Analysis, Integration, Technical Support, Enterprise Software, Team Leadership, Business Process, MS Project, Management, SQL, Information Technology, System Deployment, Software Development, IT Service Management, Leadership, Enterprise Architecture

Education
Robert Morris University   2002 — 2003
MS, Information Systems

Seton Hill University   1989 — 2001
Master of Business Administration (MBA)

Experience
Unisys  January 2010 - Present
Unisys  2010 - 2015
Unisys  2010 - 2015
Siemens IT Solutions and Services   August 2007 - September 2009
Hewlett-Packard Company/Compaq Computer Corporation/Digital Equipment Corporation   May 2002 - May 2007
Hewlett-Packard Company  1976 - 2007
Hewlett Packard, Compaq, Digital EMEA, Canada, US, Asia Pacific   1976 - 2007
Compaq (Outsourcing Services   January 1997 - January 2002
Digital Equipment (Outsourcing Services   January 1995 - January 1997
Digital Equipment Corp  January 1992 - January 1995

Skills
Consulting, Networking, Technical Support, Architecture, Data Center, PMP, ITIL, Outsourcing, Architectures, Hardware, Service Desk, Solution Architecture, IT Outsourcing, Information Technology, Leadership, Call Centers, Service Delivery, Management, IT Strategy, Training, IT Management, Program Management, Process Improvement, Cloud Computing, Infrastructure, Disaster Recovery, Integration, Sla, Pre-sales, HP, Help Desk Support, Vendor Management, IT Service Management

Education
Thomas Edison State College   2001 — 2002
Master of Science, Management with Project Management

Thomas A. Edison State College   2000 — 2002
Bachelor of Science, Business Administration

Ryder Technical Institute
Associate Degree, Electronics

Experience
Extensive experience providing remote and on-site support to realize business solutions   2013 - Present
Atos International  September 2012 - October 2013
Atos International  July 2010 - September 2012
Siemens IT Solutions and Services   April 2000 - June 2010
Entex Information Services  April 1999 - April 2000

Skills
Troubleshooting, Software Documentation, Technical Support, Operating Systems, Business Analysis, Requirements Gathering, Security, ITIL, Windows 7, Networking, Business Process, Windows, Teamwork, Software Installation, Integration, IT Service Management, Help Desk Support, Microsoft Office, Project Management, Process Improvement, IT Operations, IT Management, Active Directory, Customer Relations, Problem Solving, Customer Service, ITIL Certified, Pharmaceutical Industry, User Acceptance Testing, SDLC, SharePoint, Visio, Analysis, Data Center, Vendor Management, XP, Information Technology, Change Management, Disaster Recovery, System Administration, Microsoft Exchange, Windows XP, Regression Testing, Process Management, Help Desk Implementation

Education
University of Phoenix   2005 — 2008
M.B.A., Technology Management

Montclair State University   1995 — 1998
B.A., Psychology

Experience
Pinnacle Business Systems  July 2015 - Present
Williams  January 2015 - July 2015
Access Midstream  January 2013 - December 2014
Chesapeake Energy  September 2011 - January 2013
Orchid Ceramics, LLC   May 2008 - September 2011
Siemens IT Solutions and Services   December 2006 - May 2008
Oklahoma State University  July 2005 - December 2006

Skills
VMware, Virtualization, Infrastructure, Data Center, Cloud Computing, Enterprise Architecture, Disaster Recovery

Education
Oklahoma State University   2000 — 2005
Bachelor of Science (B.S.), Managment Information Systems

Experience
Atos IT Solutions and Services  October 2009 - Present
Siemens IT Solutions and Services   October 2007 - October 2009
The David J. Joseph Co.   January 2005 - December 2006
GE IT Solutions  1999 - 2005
General Electric  1999 - 2005
GE IT Solutions  1999 - 2005
APAC Customer Services  1999 - 2000

Skills
ITIL, Six Sigma, IT Service Management, IT Operations, Lean Sigma, Lean Manufacturing, SPC, Measurement System..., PMP, DMAIC, People Management, Budget Management, Process Improvement, Business Process..., Continuous Improvement, IT Outsourcing, Management, COBIT v.5, Vendor Management, Process Engineering, Leadership, IT Strategy, IT Management, Service Delivery, Project Portfolio..., Program Management

Education
Northwood University   2002 — 2005
Business Administration

Experience
Agency Services Group   January 2009 - Present
Christ Church Cranbrook  2001 - Present
EMC  August 2007 - July 2008
Siemens Information Systems Ltd  1997 - 2007
Siemens IT Solutions and Services   1997 - 2007
Deloitte & Touche  1997 - 1998
BHP Petroleum  1990 - 1997
BHP Petroleum  1990 - 1997

Skills
PMO, Consulting, Program Management, Resource Management, Business Analysis, Risk Management, Recruiting, SAP, Integration, Leadership, Process Improvement, Management Consulting, Management, Business Process, Business Process..., Change Management, Outsourcing, Human Resources, IT Strategy, Project Portfolio..., Forecasting, Business Intelligence, Strategy, Vendor Management, Business Transformation, PMP, CRM

Education
Northwestern University   1984 — 1989
MM, Master of Music: Conducting

Punahou School   1984 — 1984

Experience
Palm Beach State College  August 2014 - Present
Performance Focus   August 2014 - Present
Atos IT Solutions and Services A/S  March 2013 - August 2014
Performance Focus   March 2010 - March 2013
Global Communications Network, Inc   April 2008 - February 2010
Siemens IT Solutions and Services   July 2007 - March 2008
Campus Management  August 2005 - May 2007
American Express  January 2005 - June 2005
FPL  2002 - 2004
Avaya  2001 - 2002

Skills
Project Management, Program Management, PMP, Management, Instructional Design, Software Project..., Vendor Management, Performance Improvement, Telecommunications, Business Analysis, Leadership, PMO, CRM, SDLC, Process Improvement, Strategic Planning, Project Portfolio..., IT Strategy, Solution Selling, Business Intelligence, SharePoint, Content Management, Healthcare Consulting, Software Development, Information Technology, Consulting, Business Process..., Scrum, Management Consulting, Resource Management, International Project..., Certified Scrum Master..., Usability Testing, Rehabilitation, Epic Systems, Business Process, Non-profit..., Cloud Computing IaaS, Market Research, Therapeutic Recreation, Recreation Planning, Cloud Computing, Databases, Security, e-learning, EPIC, Marketing Communications, Leisure Industry, online learning, University Teaching

Education
Texas Woman's University
21 Credits PhD, Health and Wellness Courses and Research, Computer Programming, Specific Applications, Healthcare Law

The Pennsylvania State University
M.S., Administration

State University of New York at Buffalo
B.A., Sociology, Education

Experience
Divisions Maintenance Group  October 2013 - Present
Atos  October 2012 - October 2013
LexisNexis  May 2010 - November 2012
Siemens IT Solutions and Services   June 2005 - April 2010
Siemens IT Solutions & Services  June 2004 - June 2005
Siemens IT Solutions & Services  June 2003 - June 2004

Skills
ITIL, Business Analysis, Process Improvement, Gap Analysis, Service Delivery..., Service Desk Management, Enterprise Reporting..., Business Intelligence..., Visio, Management, Project Management, SDLC, Cross-functional Team..., Change Management, CRM, Business Intelligence, Service Delivery, Vendor Management, Business Process...

Education
University of Dayton   2004 — 2007
Master of Business Administration, Information Systems

Ohio University   1997 — 2001
Bachelor of Science, Electrical Engineering

Sycamore High School   1993 — 1997
Diploma

Ohio University
Bachelor of Science, Electrical Engineering w

University of Dayton
Masters of Business Administration, Information Systems Emphasis 2007

Experience
IBM  February 2014 - Present
FishNet Security  April 2013 - October 2013
Microsoft  July 2012 - March 2013
Saint Child   January 2010 - October 2012
Microsoft Corporation  July 2009 - June 2012
Microsoft Corporation  February 2008 - June 2009
Siemens IT Solutions and Services   May 2006 - February 2008
Siemens IT Solutions and Services   December 2002 - May 2006
Siemens Business Services  April 2000 - April 2002
Entex Information Services  January 1997 - March 2000

Skills
Team Management, Pipeline management, Marketing Strategy, Event Management, Proposal Writing, Risk Analysis, ITIL, Integration, Secure Messaging, Secure Colloboration, Secure Endpoint, Identity and Access..., Information..., Encryption Technologies, Enterprise Systems..., Technical Information, Systems Management, Computer Security, Encryption, Collaboration, Security, Cloud Computing, Pipeline Management, Enterprise Software, Identity Management, Enterprise Architecture, Pre-sales, Data Center, IT Service Management, IT Management, Professional Services, Project Management, Outsourcing, Virtualization, Microsoft Technologies, Consulting, Managed Services, SaaS, System Deployment, Information Technology, Program Management, Business Development, Partner Management, SDLC, Information Security, Management, Selling, IT Strategy, Entrepreneurship, Infrastructure

Education
University of California, Los Angeles   1989 — 1994
BA, International Economics & Political Science

ITpreneurs - ITIL Agree and Define Practitioner   2007 — 2007
ITIL Practitioner, Agree and Define

ITpreneurs - ITIL Release and Control Practitioner   2007 — 2007
ITIL Practitioner, Release and Control

ITSM   2006 — 2006
ITIL Foundations Certficate

Project Management Institute   2006 — 2006
PMP, Project Management Professional

QuickStart Technologies   1995 — 1996
NT 3.51 MCSE, MSCE Track

Experience
Atos  September 2014 - July 2015
Atos  January 2012 - September 2014
Freelance Consultant and Graphic Artist   April 2011 - January 2012
Siemens IT Solutions and Services   November 1996 - April 2011
Siemens IT Solutions and Services   November 1996 - April 2011

Skills
Photoshop, Dreamweaver, Flash, Web Design, Lotus Notes, Visio, Microsoft Office, PowerPoint, Project Management, Customer Service, Microsoft Excel, SharePoint, Account Management, Troubleshooting, HTML, Windows, Team Building, Networking, Strategic Planning, MS Project, CSS, Software Documentation, Business Planning, PMO, Service Delivery, Program Management, Process Improvement, Vendor Management, Call Centers, Requirements Analysis, IT Service Management, Management, Training, Change Management, Business Process..., IT Management, Microsoft Project

Education
MAX Technical Training   2011 — 2011
Web Design Professional

Siemens IT Solutions and Services Training   2006 — 2007
CAPM Certification, Certified Associate in Project Management

Clark County Community College   1984 — 1985
Computer Science, 3.68 GPA

Penn State University   1980 — 1982
Computer Science

Experience
Computacenter  February 2015 - Present
Atos  June 2009 - April 2013
SIEMENS IT Solutions and Services   May 2003 - March 2009
Siemens  May 2003 - June 2007
IBM Global Business Services  June 2000 - May 2003

Skills
IT Service Management, Project Management, Vendor Management, IT Management, Service Management, ITIL, Service Delivery, Outsourcing, Call Centers, VoIP, Continuous Improvement, MS Project, IT Outsourcing, Virtualization, Data Center, Integration

Education
ITIL   2007 — 2007
ITIL v3, Service Delivery Manager and Transition/Transformation

Union County College   1999 — 2003
Associate, Business Administration

Experience
Kapsch BusinessCom AG  January 2012 - August 2015
Atos IT Solutions and Services  July 2011 - December 2011
Siemens IT Solutions and Services   October 2006 - June 2011
Siemens Business Services  June 2003 - September 2006
Integrated Services for IT-Operations (IS4-O)   July 2001 - May 2003
Philips Speech Processing  August 1997 - June 2001

Skills
Contract Negotiations, IT Outsourcing, IT Service Management, Customer Relations, Sales Support, Sales Process, Contract Management, IT Operations, ITIL, Projektmanagement (IPMA), Integration, Projektmanagement, Unternehmensführung, Presales, Produktmanagement, IT-Strategie, Veränderungsmanagement, Dienstleistungen, Telekommunikation, Managed Services

Education
Technische Universität Wien / TU Wien   1986 — 1997
Diplom, Informatik

Kollegium Kalksburg   1978 — 1985
Matura

Experience
Atos  August 2011 - Present
Atos  2012 - 2014
Atos  2012 - 2014
Siemens IT Solution and Services   April 2011 - August 2011
Siemens IT Solutions and Services   January 2009 - August 2011
Siemens  September 2001 - July 2009
Siemens  June 1992 - October 1998
Siemens  September 1990 - June 1992

Skills
Softwareentwicklung, Presales, Outsourcing, Projektmanagement, Embedded, Business Development, Sales Management, Integration, Software-Projektleitung

Education
TU Wien   1984 — 1990
1984, Computer Science

Experience
Open Solutions  April 2009 - Present
Siemens IT Solutions and Services   August 2005 - April 2009
Systech International  2004 - 2005
AT&T  August 1996 - October 2003

Skills
Vendor Management, Service Delivery, Contract Negotiation, Executive Management, Requirements Analysis

Education
Stony Brook University   1978 — 1983
BA, Pre Medical / Cultural Anthropology

St Francis Prep
Regents Diploma, Academic

Experience
SGV International  August 2008 - Present
BP  August 2008 - Present
Siemens IT Solutions and Services   July 2007 - August 2008
FMC Technologies  July 2007 - August 2008
Telemetry and Process Controls, Inc.   March 2007 - July 2007
G&T Conveyor  January 2005 - February 2007
Metropolitan Symphony Orchestra   2005 - 2007
G&T Conveyor  May 2004 - December 2004
National Black MBA Association  September 2002 - February 2004
Masonite International  September 2001 - September 2002

Skills
Project Management, Contract Management, Logistics, Automation, Spanish, Servers, Process Improvement, Integration, Construction, Change Management, PMP, CRM, Management, Business Process, Networking, Program Management, Disaster Recovery, Budgets, Energy, Project Planning, Architectures, MS Project, Water Treatment, Troubleshooting, Sales, Cisco Technologies, PLC, SCADA, IT Operations, Strategic Planning, Manufacturing, Oil & Gas Industry

Education
Texas A&M University - Mays Business School   2009 — 2011
MBA, Business

Texas A&M University   1994 — 1998
BBA, Management Information Systems

Experience
Siemens IT Solutions and Services   August 2006 - March 2007
Wimmer Solutions  May 2006 - August 2006
Wimmer Solutions  January 2006 - May 2006
Siemens Business Services  August 2005 - January 2006
HP  January 2003 - July 2005

Education
The George Washington University   2006 — 2006

University of Colorado Denver   2005 — 2005

University of Colorado Boulder   1996 — 2000
BS

Experience
Atos  2008 - Present
Siemens Business Services  2008 - Present
Siemens IT Solutions and Services   2007 - Present
Siemens IT Service and Solutions   2005 - Present
Siemens Information Systems  April 2005 - July 2011
MetLife  March 2005 - November 2005
IBM Global Services  February 2002 - April 2005
FleetBoston Financial  2000 - 2003
Fleet  2000 - 2003
Accenture  1997 - 2002

Skills
Cloud Computing, IT Service Management, Data Center, Enterprise Software, SaaS, IT Strategy, Enterprise Architecture, Management, Program Management, ITIL, Information Technology, Outsourcing, Integration, E-commerce, IT Management, Business Case, Private Cloud, Hybrid Cloud, vCenter Server, Six Sigma, Cloud Computing IaaS, PaaS, System Automation, Service Management, Service Delivery, VDI, Technology Convergence, TCP/IP, Vendor Management, VPN, Requirements Analysis, Networking

Education
Northeastern University   1982 — 1988
BS, Business/Finance

Experience
UC Health (formally The Health Alliance)   May 2009 - February 2014
Fifth Third Bank  January 2008 - February 2009
Siemens Business Services  January 2005 - January 2008
Siemens IT Solutions and Services   2005 - 2008
Ethicon Endo-Surgery  October 2002 - December 2005
Computer Task Group  October 1997 - February 2002
IBM Global Services  January 1997 - January 2002

Skills
PMP, Project Management

Education
Northern Kentucky University   1992 — 1996
Bachelor Of Science

Experience
Corporate One Federal Credit Union  March 2014 - Present
C-Forward  September 2005 - November 2013
Siemens IT Solutions and Services   October 2003 - August 2004
Cincinnati Bell  2000 - 2003
Square D  1999 - 2000
Entex Information Systems  January 1999 - August 1999

Skills
Computer Security, Network Administration, Servers, Computer Repair, Windows Server, VMware, Switches, VPN, Windows 7, Network Security, Disaster Recovery, Firewalls, Windows, Active Directory, DNS, Hardware, Computer Hardware, Microsoft Exchange, Troubleshooting, DHCP, Networking, Technical Support, Hyper-V, Group Policy, System Administration, Two-factor..., Office 365, Demand Management, Cloud Computing, Reclamation, Cisco Technologies, Cisco Wireless, FTP, Spam Filtering, RAID, Automation, Video Conferencing, Live Video Streaming, Project Management, Supervisory Skills, Self Management, QuickBooks, Quicken, Blackberry Enterprise..., Sonicwall, Microsoft Technologies, Software Documentation, Wireless Networking, Virtualization, IT Operations

Education
Western Governors University   2013 — 2015
B.S. Information Technology, Information Technology

University of Cincinnati-Raymond Walters College   2005 — 2005
Network and System Administration/Administrator, A+ / Dean's List

Northern Kentucky University   1995 — 1997
Computer Science

Transylvania University   1994 — 1995
Computer Science

Experience
Atos  2012 - Present
Siemens IT Solutions and Services   2010 - 2012
siemens IT solutions and Services   2007 - 2011
Siemens IT Solutions and Services   March 2006 - April 2007
Siemens IT Solutions and Services   2001 - 2005
Entex  1999 - 2001
St. Elizabeth Medical Center (Dayton, OH), Family Practice Residency   1994 - 1999

Skills
Management, Software Documentation, Servers, IT Service Management, Data Center, ITIL, Governance, Databases, IT Strategy, Project Management, Troubleshooting, IT Management, Sla, Security, Active Directory, Microsoft Office, Windows Server, Outsourcing, VMware, Disaster Recovery, Incident Management, IT Operations, PMP, Service Delivery, System Administration, Requirements Analysis

Education
Wright State University   1988 — 1991
Bachelor of Arts Political Science, Focus International Politics

Sinclair Community College
Associates of Arts, English and Communications

Experience
Siemens Industry  March 2013 - Present
Atos  January 2010 - March 2013
Siemens IT Solutions and Services   2006 - 2010
Cintas  1992 - 2007

Skills
Project Management, Vendor Management, PMP, Business Analysis, Budgets, ITIL, Process Improvement, SAP, IT Service Management, Program Management, PMO, Data Center, Change Management, Service Delivery, Management, Project Portfolio..., Outsourcing, Integration, Networking, Business Process...

Education
Ryerson University   1999 — 2003
Bachelor's degree, Engineering

Central Commerce Collegiate

PMI
PMP

Experience
Venice Consulting Group   Southwest Project ManagerSiemensAugust 2005 - June 2007
Siemens IT Solutions and Services   2005 - 2007

Education
Northwestern College

Experience
Atos  2012 - Present
Siemens IT Solutions and Services   2002 - 2012

Skills
EDI, Business Analysis, IT Strategy, Enterprise Architecture, ERP, Integration, Requirements Analysis, ITIL, Business Intelligence, Software Project..., Business Process, SDLC, Program Management, Process Improvement, Vendor Management, Project Management, Software Documentation, Agile Methodologies, XML, Solution Architecture, Requirements Gathering

Education
The College of New Jersey
BS, Management Information Systems

The College of New Jersey
BS Management Information Systems, Management Information Systems, General

Experience
Pomeroy  March 2010 - February 2013
Siemens IT Solutions and Services   February 2005 - March 2010
Siemens IT Solutions and Services   February 2005 - March 2010

Skills
ITIL, IT Service Management, Process Improvement, Sla, Incident Management, Outsourcing, Service Desk, IT Outsourcing, CompTIA Network+, Service Management, IT Operations, Troubleshooting, CompTIA A+ Certification, Technical Support, ITIL v3 Foundations..., HDI Support Center..., HDI, IT Strategy

Education
Northern Kentucky University   2001 — 2002
Master of Science, Information Systems/Informatics

Northern Kentucky University   1997 — 2000
BS, Information Systems/Informatics

Northern Kentucky University   1994 — 1997
AAS, Business Studies

Experience
JMC Environmental Consultants Inc.   October 2009 - Present
Siemens IT Solutions and Services   January 2005 - September 2008
Siemens Business Services (Formerly ENTEX IT)   January 1995 - December 2004
ENTEX IT (Formerly JWP)   September 1991 - December 1994

Skills
Program Management, Vendor Management, Project Management, Troubleshooting, Process Improvement, Service Management, Outsourcing, Team Management, Service Delivery, Technical Support, ITIL, Software Documentation, Soil Sampling, Water Sampling, Telecommunications, CRM, Networking, Operations Management, IT Service Management, Cross-functional Team..., Leadership, SDLC, Change Management, Incident Management, Customer Satisfaction, Visio, Team Leadership, Management, Security, Disaster Recovery, Business Analysis, ERP, SharePoint, Data Center, Requirements Analysis, Project Portfolio..., IT Management, Servers, System Administration, PMP, Integration, IT Strategy, Information Technology, Resource Management

Education
Ocean County College   1996 — 1998
AMA Certification, Management

Taylor Business Institute   1985 — 1986
Electronic Digital Technology, Technology

Experience
All Critter Care LLC   2010 - Present
Atos  November 2010 - November 2014
Siemens IT Solutions and Services   February 2009 - November 2010
Emerson Electric  September 2008 - February 2009
IBM Global Services  March 2006 - September 2008
AT&T  February 2002 - March 2006

Skills
Data Center, Virtualization, VMware, Servers, VMware ESX, ITIL, Cloud Computing, Red Hat Linux, Disaster Recovery, Enterprise Architecture, Management, Enterprise Software, Integration, Infrastructure, IT Strategy

Education
Purdue University   1998 — 2002
Bachelor of Science, Organizational Leadership and Supervision, Computer Technology

Experience
nscglobal  August 2014 - Present
Atos  July 2011 - August 2014
Siemens IT Solutions and Services   January 2010 - July 2011
Siemens IT Solutions and Services   September 2004 - January 2010
Technology Integration Groupsan   June 2000 - September 2004

Skills
Server Administration, Active Directory, Windows Server, VMware, Servers, Technical Support, Windows 7, XP, IT Operations, Business Process, Customer Service, Microsoft Exchange, IT Management, IT Service Management, ITIL, Disaster Recovery, System Administration, Software Documentation, Troubleshooting

Education
San Diego State University-California State University   1986 — 1990
BS, Management

Experience
Enel Slovenske elektrarne   February 2008 - Present
Siemens IT Solutions and Services   October 2004 - January 2008

Skills
Nuclear, Reactor, Materials, Inspection, Power Generation, Nuclear Engineering, Energy, Power Plants, Welding, Renewable Energy, Pressure Vessels, Instrumentation

Education
Slovenská technická univerzita v Bratislave   1997 — 2003
Ing., Energetics

Experience
National Association of Neonatal Therapists (NANT)   August 2015 - Present
Home :D   November 2014 - August 2015
Apollo Optik Holding GmbH & Co KG   January 2009 - October 2014
Siemens Energy & Automation, Inc.   October 2008 - October 2008
Siemens IT Solutions and Services   October 2006 - September 2008
Siemens Energy & Automation, Inc.   September 2006 - October 2006
Siemens AG A&D   April 2005 - September 2005

Skills
PMI, Six Sigma, PMP, Organizational..., Change Management, Project Management, Learning Management..., Program Management, E-Learning, Business Process..., Process Improvement, Training, Team Leadership, Business Process, Visio, Talent Management, Human Resources, Management Development, Team Management, Organizational Design, Strategic Planning, Performance Management, Leadership Development, Continuous Improvement, Business Strategy, Coaching, Project Planning, Employee Training, Management Consulting, Project Portfolio..., Cross-functional Team..., Leadership, Business Analysis, Analysis, Team Building

Education
Maastricht University   2000 — 2006
M.Sc. Economics, International Mangement, HR, Marketing

University of Puget Sound   2004 — 2004
International Business

Experience
College of American Pathologists  May 2009 - Present
Siemens IT Solutions and Services   April 2004 - April 2006
Siemens IT Solutions and Services   April 2004 - April 2006
Kemper Insurance  January 2001 - April 2004
Kemper Insurance Companies  July 1980 - January 2001

Skills
ITIL, Active Directory, VPN, Laptops, Visio, Unix, IT Management, Testing, Vendor Management, XP, SharePoint, Microsoft SQL Server

Education
Southern University and Agricultural and Mechanical College at Baton Rouge   1976 — 1980

Experience
Aon  May 2008 - Present
Hewitt Associates  May 2008 - Present
Siemens IT _ Solutions and Services   January 2007 - May 2008
Siemens  2006 - 2008
Siemens IT - Solutions and Services  October 2004 - November 2005
Siemens Building technologies  March 1999 - October 2004
Kemper Insurance  1993 - 1998
Elek-Tek  1983 - 1993

Skills
ITIL, Vendor Management, Service Delivery, IT Service Management, Disaster Recovery, Outsourcing, Integration, Process Improvement, IT Operations, Requirements Analysis, Incident Management, Active Directory, Data Center, Business Analysis, Troubleshooting, Sla, Project Management, Change Management, Windows Server, VMware, Servers, Security, Leadership

Education
University of Arizona

Experience
Ministry of Foreign Affairs of Hungary  December 2013 - Present
DGM Capital Partners, LLC   February 2012 - Present
Ministry of National Development of Hungary   March 2011 - January 2012
Siemens IT Solutions and Services   March 2003 - March 2011

Skills
Strategic Planning, New Business Development, Project Management, Program Management, Sales Management, Change Management, Management Consulting, Mergers, Team Leadership, Mergers & Acquisitions, Management, Entrepreneurship, Business Development, Business Planning, Business Strategy, Strategy, Executive Management, Product Management, International Business

Education
Norwich University   2006 — 2008
Master, Diplomacy

Experience
CDI Aerospace  March 2015 - Present
CDI Aerospace  September 2013 - March 2015
CDI Aerospace  March 2012 - August 2013
Atos IT Solutions and Services  February 2010 - March 2012
Siemens IT Solutions and Services   October 2008 - January 2010
Winegarner and Hammons   1986 - 1993

Skills
SQL, Java, Software Development, XML, Linux, Microsoft SQL Server, Project Management, JavaScript, Testing, C, C++, C#, Integration, Unix, Oracle, Troubleshooting, PL/SQL, Requirements Analysis, Agile Methodologies, HTML, Active Directory, SharePoint, ITIL, Networking, System Administration, Visual Basic, Data Analysis, Software Design, Access, SDLC, MySQL, Programming

Education
Miami University   1996 — 2004
MA, Human Factors, Psychology

University of Cincinnati   1989 — 1995
BA, Psychology, Computer Science

Experience
Vertical Solutions  2006 - Present
Pomeroy  2005 - 2006
Siemens IT Solutions and Services   2001 - 2005

Skills
CRM, Service Delivery, ITIL, Project Management, Business Analysis, SaaS, Business Process..., Program Management, PMP, Leadership, Management, Project Planning, Training, Salesforce.com, Software Documentation, SDLC, Process Improvement, Consulting, Integration, Account Management

Education
Wilmington College   2010 — 2012
Bachelor of Business Administration (B.B.A.), Finance

Wilmington College   2010 — 2012
Bachelor of Science (B.S.), Accounting

Miami University   1998 — 2000
Accounting

Experience
Verizon Telematics, Inc.   April 2014 - Present
GE Power & Water  June 2012 - September 2013
Siemens Industry US  May 2009 - April 2012
Siemens Industry US  October 2007 - April 2009
Siemens IT, Solutions and Services  May 2001 - September 2007
E-CENTER  September 2000 - April 2001

Skills
Process Improvement, Integration, ITIL, Change Management, Business Process..., Business Process, Business Analysis, Project Management, SAP, Management, CRM, Program Management, PMO, IT Strategy, Requirements Analysis, SDLC, Process Engineering, Cross-functional Team..., Software Development, Security, Governance, Training, Software Project..., Vendor Management, Problem Solving, PMP, Business Development, Project Portfolio..., IT Management, Metrics, Operational Excellence, Process Development, Continuous Improvement, Consultancy, Consulting

Education
Georgia Institute of Technology - Georgia Tech College of Management   2010 — 2011
Masters of Business Administration, Management of Technology

The Silesian University of Technology   1994 — 1999
Master Engineer, Automatic Control, Electronics and Computer Science

Experience
Atos International  July 2011 - Present
Siemens IT Solutions and Services   March 2006 - July 2011
Siemens IT Solutions and Services   2006 - July 2011
Broadspire  2003 - 2006
Broadspire Services, Inc  March 2005 - December 2005
Broadspire Services Inc.  July 2003 - March 2005
Kemper Insurance  July 1999 - July 2003
Kemper Insurance  1999 - 2002
Paranet  1997 - 1999

Skills
Data Center, Network Design, Firewalls, Network Engineering, VPN, Telecommunications, Switches, Management, Networking, Disaster Recovery, Service Delivery, Checkpoint, Integration, Cisco Technologies, Routers, Cisco Routers, Enterprise Software, Servers, ITIL, Infrastructure

Education
Purdue University Calumet
AAS, Computer Technology

Experience
Nationwide Insurance  August 2014 - Present
McKesson Corporation, Medical-Surgical Division   June 2011 - August 2014
McKesson Corporation - Provider Technologies   June 2010 - June 2011
Siemens IT Solutions and Services   July 2009 - June 2010
Cintas Corporation  July 2006 - June 2009
Johnson & Johnson Ethicon Endo-Surgery  November 2002 - July 2006
GE Capital IT Services   October 2000 - November 2002
GE Aircraft Engines  June 1998 - October 2000
GE Industrial Systems  March 1996 - June 1998
GE  February 1994 - March 1996

Skills
Cross-functional Team..., Integration, Leadership, Program Management, Management, Healthcare Information..., Building Relationships, Healthcare Consulting, Six Sigma, HL7, Product Marketing, Total Cost of Ownership, Business Process..., Marketing Strategy, New Business Development, Project Management

Education
University of Cincinnati College of Business   2003 — 2005
MBA, Marketing

Union College   1987 — 1991
Bachelor of Science, Electrical Engineering

Experience
Main Sail LLC  August 2010 - Present
FMC Technologies  February 2007 - September 2009
Siemens IT Solutions and Services   July 2004 - February 2007
Electronic Data Systems  November 1998 - July 2004
Condea Vista  June 1991 - November 1998

Skills
Program Management, Project Management, Business Process..., Change Management, Large Scale Deployments, Application..., Application/Hardware..., IT Service Management, Team Leadership, Application Development, Systems Integration, Operations..., Business Analysis, ERP, Disaster Recovery, IT Strategy, ITIL, MS Project, PMO, PMP, SDLC, Data Migration, Business Intelligence, Visio, Consulting, Integration, Software Development, Microsoft Project

Education
Stephen F. Austin State University
Bachelor of Arts, Communications

Experience
Atos IT Solutions and Services A/S  2011 - Present
Siemens IT Solutions and Services   April 2004 - July 2011
Kemper Insurance  1999 - 2000
Kemper Insurance  1996 - 1999
Kemper Insurance  1992 - 1996
Kemper Insurance  1991 - 1992

Skills
Integration, Data Center, Program Management, MS Project, Enterprise Architecture, Virtualization, Project Management, Telecommunications, Servers, Unix, Enterprise Software, Software Development, Project Planning, Management, Microsoft Exchange, System Deployment, Firewalls, Leadership, Infrastructure, Testing

Education
Northern Illinois University
B.S. Applied Computer Science, Computer Science

Experience
Viacom  March 2012 - Present
Viacom Media Networks  February 2011 - March 2012
LEO Pharma  December 2010 - February 2011
National Basketball Association  August 2010 - December 2010
BD  August 2008 - July 2010
Siemens IT Solutions and Services   March 2007 - August 2008
CompUSA  January 2006 - February 2007

Skills
Troubleshooting, Technical Support, Help Desk Support, Active Directory, Data Center, Windows XP, Customer Service, ITIL, Networking, Software Documentation, Windows Server, SharePoint, Microsoft Office, Vendor Management

Education
New Jersey Institute of Technology   2001 — 2002
Computer Engineering

Experience
Siemens Canada Limited  March 2012 - Present
Siemens IT Solutions and Services   January 2001 - Present
Compnet Systems   May 1996 - December 2004
Westinghouse Canada Power Generation Division, Hamilton, Ontario   October 1996 - December 2000
Sutherland-Schultz Inc.  October 1986 - June 1996

Skills
Troubleshooting, Windows, Active Directory, Microsoft Exchange, Data Center, Servers, Security, Networking, Operating Systems, Management, TCP/IP, Windows Server, SAN, Team Leadership

Education
Bercell Integrated Technologies, Toronto, Ontario   1996 — 1996
Certificate of Completion, Netware Administration 4.1

Mohawk College   1982 — 1985
Diploma, Integrated CAD/CAM and AutoCAD

Experience
Hewlett-Packard  March 2014 - Present
Atos IT Solutions and Services  June 2011 - March 2014
Siemens IT Solutions and Services   February 1999 - June 2011
MetLife  March 1989 - February 1999

Skills
Windows Server, XP, Network Administration, Microsoft SQL Server, Windows 7, CompTIA A+ Certification, CompTIA Server+..., Windows 2000, IT Service Management, Servers, Technical Support, Business Analysis, Windows XP, Active Directory, Security

Education
New England Institute of Technology   1993 — 1995
Associate of Science (AS), Computer Programming