Verizon Communications
Industry: Telecommunications company
DescriptionVerizon Communications Inc. is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is based at 1095 Avenue of the Americas in Midtown Manhattan, New York City, but is incorporated in Delaware. CEO: Hans Vestberg (1 Aug 2018–) Headquarters: New York City, New York, United States Revenue: 126 billion USD (2017) Parent organization: Bell Canada Subsidiaries: Verizon Wireless, AOL, Verizon Fios, Oath, Did you know: Verizon Communications is the second-largest telephone operating company by total revenue ($131.8 B USD). wikipedia.org
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2,328 Verizon Communications employees in database. Find out everything there's to know about Verizon Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Communications Employees
STG Inc. February 2015 - Present
Systems Integration, Inc. (SII) January 2013 - February 2015
American Society of Civil Engineers August 2011 - January 2013
Verizon Communications August 2000 - July 2010
Skills
Customer Service, Customer Relations, Microsoft Office, Cooking, PowerPoint, Event Planning, Analysis, Marketing, Baking, Catering, Training, Research, Leadership, time management, Nonprofits, Troubleshooting, Microsoft Word, Microsoft Excel, Public Speaking, Event Management, Time Management, Security, Government, Outlook, Call Centers, Networking, Help Desk Support, Technical Support
Education
University of Richmond 2010 — 2010
Culinary Arts
University of Phoenix 2008 — 2010
Business Management
Largo High School 1992 — 1994
Diploma, General
Fairmont Heights High School 1990 — 1992
Verizon Communications June 1984 - Present
Education
University of Pittsburgh
Information Science, Information Technology
Self-employed September 2010 - Present
Verizon Communications 2006 - Present
Verizon Communications June 2003 - May 2006
GTE/Verizon 1992 - June 2003
Skills
Sales, Customer Service, Event Planning, Public Relations, Leadership, Coaching, Management, Team Building, Public Speaking, Event Management, Marketing Strategy, Account Management, Telecommunications, Microsoft Office, Sales Management, New Business Development, Customer Satisfaction, Customer Support, Call Centers, Project Planning, Merchandising, Retail
Education
University of Phoenix 2010 — 2012
Master's Degree, Management Information Systems, General, 3.97
University of Phoenix 2006 — 2009
Bachelor's Degree, E-Commerce/Electronic Commerce, 3.97
University of Phoenix 2004 — 2009
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.99
Socastee High School, Myrtle Beach, SC
Inland Empire Health Plan May 2014 - Present
Bank of America November 2011 - May 2012
Verizon Communications June 2000 - October 2010
American Airlines Training and Conference Center April 1995 - June 2000
Skills
Microsoft Excel, Lotus Notes, Microsoft Word, Microsoft Office, PowerPoint, Outlook
Education
Strayer University (TX) 2012 — 2014
Bachelor of Business Administration (BBA), Human Resources Management and Services, 3.68
University of Phoenix 2007 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.5
Verizon Communications June 2012 - Present
University of South Florida August 2011 - January 2012
Polk State College August 2009 - December 2009
Skills
Microsoft Office, Testing, Software Installation, Windows, Computer Hardware, Visual Studio, SQL, Eclipse, JavaScript, Microsoft Excel, C#, HTML, XML, Microsoft SQL Server, Verilog, VHDL, VoIP, Database Design, Java, PL/SQL, Programming, Web Development, Software Development, Oracle, MySQL, Hardware, PowerPoint, Microsoft Word, Information Technology, Databases, Management, Linux, Leadership, Agile Methodologies, Networking, Selenium, Selenium Testing, End-to-end Testing, DevOps
Education
University of South Florida 2009 — 2012
Bachelor of Science, Computer Science and Engineering
CEP February 2013 - Present
Corinthian Colleges May 2010 - August 2012
Strayer University January 2005 - July 2012
Strayer University April 2005 - May 2010
Strayer University April 2007 - April 2008
University of Phoenix January 2000 - January 2007
Rooms To Go April 2002 - April 2005
Verizon June 1998 - May 2002
Verizon Communications January 1999 - January 2002
Verizon January 1998 - January 1999
Skills
Enforcement, Criminal Justice, Curriculum Development, Microsoft Office, Academia, Private Investigations, Budgets, Training, Police, System Administration, Career Counseling, Recruiting, Security, Program Management, E-Learning, Academic Administration, Campus, Human Resources, Adult Education, Retaining Customers, Public Speaking, Teaching, Management, Admissions, Distance Learning, Leadership, Analysis, Process Improvement, Student Affairs, Resume Writing, Crime Prevention, Leadership Development, Time Management, Higher Education, Curriculum Design, Staff Development, Academic Advising, Enrollment Management, Instructional Design, Student Financial Aid, Student Recruiting, Faculty Development, Conflict Resolution, College Teaching, Student Engagement, Student Development, Accreditation, Higher Education..., Courses, Career Development
Education
University of South Florida 2010 — 2013
Master of Arts (MA), Criminal Justice/Law Enforcement Administration, 3.6
Troy State University 1994 — 1997
Masters of Science, Management
University of South Florida 1979 — 1982
BA, Criminal Justice
Nanuet High School 1974 — 1978
HS Diploma, General Studies
Verizon Communications April 2000 - Present
Skills
Call Centers, Routers, Technical Support, Troubleshooting, Cabling, IP, VoIP, Cisco Technologies, LAN-WAN, Telecommunications, WAN, Switches, Computer Network..., T1, Telephony, Ethernet, Fiber Optics, Management, Customer Service, Team Building, Project Management, Team Leadership
Education
University of Phoenix 2015 — 2019
Bachelor's degree, organizational security and management
University of Phoenix 2007 — 2013
Bachelor of Applied Science (B.A.Sc.), Organizational Security and Management
Public Service Commission of South Carolina September 2012 - Present
Frontier Communications August 2010 - September 2012
Verizon Communications May 2009 - August 2010
Skills
Microsoft Excel, Microsoft Office, Government, Marketing, Team Building, Project Management, Strategic Planning
Education
University of South Carolina - Darla Moore School of Business 2014 — 2016
MBA Candidate
University of South Carolina - The Moore School of Business 2004 — 2008
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Coastal Jaw Surgery 2015 - Present
Barnes & Noble August 2011 - May 2015
Webb Mason November 2010 - March 2011
Rob Schenck for House District 44 2010 - November 2010
Republican Party of Florida September 2008 - 2009
Rudy Giuliani Presidential Committee May 2007 - January 2008
Verizon Communications October 1999 - December 2006
Skills
Political Campaigns, Public Relations, Social Media, Leadership, Recruiting, Customer Service, Time Management, Politics, Media Relations, Event Management, Business Development, Strategic Communications, Management, Team Building, Fundraising, Nonprofits, Facebook, Social Networking, Organizational..., Strategic Planning, Campaigns, Press Releases, Marketing Communications, Strategic Partnerships, Social Media Marketing, Public Speaking, Event Planning, Marketing Strategy, Marketing, Email Marketing, Community Outreach
Education
University of South Florida
Verizon Communications January 1991 - Present
Atlantic Research Corp June 1984 - May 1990
Skills
Project Planning, MS Project, Telecommunications, Troubleshooting, Project Management, Cabling, Process Scheduler, Microsoft Office, Contract Management, Program Management, Software Documentation, Customer Service, Microsoft Excel, Budgets, Outlook, RFI, Contract Negotiation, Windows, Vendor Management
Education
University of Virginia 1985 — 1989
Certificate in Federal Procurement & Contracting, Federal Procurement & Contracting
Community College of Allegheny County 1977 — 1980
Construction Management
University of Pittsburgh 1975 — 1980
Engineering Major
Steel Valley High School 1972 — 1975
Consolidated School of Business August 2011 - October 2012
Paquette Psychological 2012 - 2012
VERIZON COMMUNICATIONS January 1993 - January 2007
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Leadership, Customer Service, Coordination, Administrative..., Composition, Entrepreneurship, E-Learning, Internet, Keyword Research, Keyboards, Litigation, Negotiation, Office Management, Recruiting, Problem Solving, Writing, Administrative..., Time Management, Legal Writing, Legal Research, Civil Litigation, Family Law
Education
University of Phoenix 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.5
CONSOLIDATED SCHOOL OF BUSINESS 2011 — 2012
Associate Degree, Legal Administrative Assistant
Hempfield High School 1971 — 1975
General Education/Business, High School/Secondary Diploma Programs
Control Assessment, Debt Management,Mortgage & Fraud Operations at CCO Mortgage- Citizens Bank May 2014 - Present
CCO Mortgage December 2011 - Present
CCO Mortgage, Division of RBS Citizens Bank, N.A. June 2009 - December 2011
Verizon July 1998 - November 2008
Verizon Communications January 2000 - January 2002
Skills
Quality Control, Team Building, Troubleshooting, Customer Satisfaction, Visio, Operations Management, Access, Analysis, Time Management, Public Speaking, Small Business, Real Estate, Microsoft Office, Vendor Management, Process Improvement, SharePoint, Investments, Project Management, Recruiting, Leadership Development, Training, Microsoft Word, System Administration, Marketing, Business Analysis
Education
FAITH LANDMARKS BIBLE INSTITUTE 2012 — 2015
2 TIMOTHY 2:15 Study to show thyself approved to minister the word of God, Two year intense program
University of Richmond 2000 — 2003
Project management Studies
Massey School Of Business 1981 — 1983
Dipolma, Business Administration
Comcast June 2013 - Present
AAA Washington September 2011 - March 2013
W.W. Grainger Industrial Supply November 2006 - April 2010
W.W. Grainger Industrial Supply January 2004 - April 2010
W.W. Grainger Industrial Supply November 2003 - November 2006
VERIZON COMMUNICATIONS January 1998 - April 2003
Skills
Leadership, Conflict Resolution, Sales, Management, Training, Customer Service, Team Building, Employee Learning &..., Process Improvement, Lean Operations, Lean Management, Lean Six Sigma, Coaching, Sales Management, Recruiting, Customer Satisfaction, B2B, Customer Experience, Operations Management, Call Centers, Human Resources, Microsoft Office, Sales Operations, Logistics, Team Management, Team Leadership, Performance Management, Time Management, Cross-functional Team..., Budgets, Account Management, Cold Calling, Selling, Salesforce.com, Strategy, New Business Development, Leadership Development, Direct Sales, Retail, Strategic Planning, Sales Process, Employee Recognition, Hiring Employees, Personal Development, Employee Evaluation, Employee Engagement, Customer Retention, Inventory Management, Marketing, Negotiation
Education
University of Phoenix
Business
Verizon Small Business August 2015 - Present
Office Support Associates, LLC September 2009 - Present
Verizon Communications May 2011 - August 2015
Verizon Telecom April 2007 - May 2009
Verizon Telecom November 2004 - April 2007
Verizon Telecom May 2001 - November 2004
Verizon Telecom February 1999 - April 2001
Education
University of Rhode Island 1988 — 1992
BA, Psychology/Interior Design
Verizon Communications February 2015 - Present
Verizon Wireless January 2012 - January 2015
Verizon October 2010 - January 2012
Verizon Telecom and Business October 2009 - October 2010
Verizon Telecom January 2008 - October 2009
Verizon Telecom October 2005 - December 2007
Verizon Data Services February 2002 - October 2005
GTE 1999 - 2002
Education
University of South Florida 1992 — 1994
M.S., Computer Science
College of Engineering, Guindy 1988 — 1992
B.E., Electrical & Electronics Engineering
Designer Glitz and Glamour 2015 - Present
Venturion Career Management 2015 - 2015
Paris Nails Salon 2012 - 2015
MarketScout Wholesale, LLC 2011 - 2011
Verizon Communications 2000 - 2010
Construction Dynamics Group/Arcadis 1997 - 1999
Skills
Training, Management, Human Resources, Customer Service, Sales, Microsoft Office, Strategic Planning, Project Management, Business Development, Leadership, Managerial Experience, Bilingual Communications, Marketing, Time Management, Organizational..., Payroll, Flexible Approach, Employee Relations, Problem Solving, Scheduling, Team Building, Drive Results, Call Centers, Coaching, Organizational..., Marketing Strategy, Data Analysis, System Administration, Communication, Telecommunications, Spreadsheets, Interviews, Business Coaching, Budget Management, Professional..., Software Documentation, Self-esteem, Delegation
Education
University of Phoenix
Masters of Business Administration, BUSINESS ADMINISTRATION
University of Phoenix
BS, EBUSINESS
Milliken & Company August 2015 - Present
Ingersoll Rand March 2013 - August 2015
UNC Charlotte October 2013 - December 2014
Ingersoll Rand September 2009 - March 2013
Strategic Leadership Forum of the Carolinas January 2010 - January 2013
Development Dimensions International (DDI) January 2004 - February 2009
CPS/TSA January 2002 - January 2004
Georgia Tech University January 2003 - May 2003
Verizon Communications 1998 - 2002
AchieveGlobal 1995 - 1998
Skills
Performance Management, Succession Planning, Coaching, Talent Management, Organizational..., Talent Assessment, Change Management, Leadership Development, Employee Engagement, Executive Coaching, HR Strategy, Organizational Design, 360 Feedback, Management Development, Talent Development, Personnel Management, Project Management, Management, Strategy, Human Resources, Talent Acquisition, Recruiting, Leadership, Management Consulting, Career Development, Organizational..., Workforce Planning, Training, HR Consulting, Hiring, Onboarding, Executive Management, Deferred Compensation, Workshop Facilitation, Performance Improvement, Culture Change, Employee Training, Executive Development, Interviews, HRIS, Employee Relations, Job Analysis, Training Delivery, Executive Search, Assessment Center, Labor Relations, Competency Management
Education
University of South Florida 1992 — 2002
PhD, I/O Psychology
Virginia Commonwealth University 1988 — 1992
Bachelor of Science (BS), Psychology
BusinessOne Consulting January 2015 - Present
Verizon Digital Media Services January 2014 - January 2015
Verizon Business March 2012 - February 2014
Verizon September 2010 - March 2012
Verizon September 2008 - August 2011
Verizon Communications February 2007 - July 2008
Verizon Communications January 2004 - February 2007
Verizon Communications July 2000 - December 2003
Skills
Telecommunications, Cross-functional Team..., Leadership, Project Management, Vendor Management, Integration, Management, Product Marketing, Product Management, Change Management, Program Management, Strategy, Business Process, Network Engineering, Video, Business Analysis, Networking, Strategic Planning, Process Improvement, Team Leadership, Digital Media, Conflict Resolution, Product Lifecycle..., Team Building, VOD, Project Planning, IPTV, SDLC, Broadband, Cisco Technologies, Account Management, Mobile Devices, IP, Strategic Partnerships, Cloud Computing, Wireless, Data Center, Business Development, Business Process..., VoIP, Competitive Analysis, Start-ups, Software Project..., Product Development, PMP, Billing Systems, Billing Solutions, CRM, iOS Development, Management Consulting
Education
University of Phoenix 2005 — 2008
MBA, Business Administration
Washington College 1995 — 1999
BA, International Studies & Economics
Cairo American College 1993 — 1995
General Studies, High School/Secondary Diplomas and Certificates
American School of Milan 1991 — 1993
General Studies, High School/Secondary Diplomas and Certificates
Dallas City Center Realtors November 2011 - Present
United States Postal Service February 2014 - January 2015
Kayben Incorporated November 2009 - February 2014
Verizon Communications September 2006 - November 2010
Skills
Overseeing System..., Negotiating RFP with..., Managing Insurance..., Overseeing Underwriting..., Coordinating Company..., Educating Employees on..., Management of Personnel..., Protecting Confidential..., Provided Written and..., Providing Claims Data..., Distributing Benefits..., Managing Financial..., Analyzing and..., Resolving Executive..., Helpdesk Escalations..., Provided Technical...
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Business
DeVry University 2000 — 2005
Bachelor in Computer Science, Network Communication and Management
Verizon Communications May 2004 - Present
Skills
Requirements Analysis, Integration, Business Analysis, SDLC, SQL, Business Intelligence, IT Strategy, Process Improvement, Vendor Management, XML, Requirements Gathering, Program Management, Business Process
Education
University of Pittsburgh 1993 — 1997
Bachelor of Science (B.S.), Mathematics
OpenText September 2014 - Present
Verizon Communications June 2004 - September 2014
Verizon Communications September 1998 - June 2004
Skills
Self-motivated..., Expert troubleshooter..., . Works well with..., Demonstrates skills in..., Fiber Optics, Optical Fiber, Software Installation, Management, Troubleshooting, Analysis, Customer Service, Hardware, WAN, Customer Satisfaction, Networking, Data Center, Network Engineering, Telecommunications, Cloud Computing, Account Management, Enterprise Software, Integration, Microsoft Office, SaaS, Solution Selling, Technical Support
Education
University of Phoenix 2007 — 2010
Master of Business Administration, Business Administration and Management, General
University of Phoenix
Bachelor of Science, Computer Information Technology
ITT Technical Institute
Associate, Electronic Engineering
Jefferson high school 1991 — 1995
High school diploma, General Studies
Charles R. Drew Early Learning Center July 2015 - Present
DeVry University May 2013 - Present
BJ's Wholesale Club April 2012 - July 2015
Bryant Morgan Courier August 2009 - May 2012
Goddard Riverside Community Center October 2008 - May 2009
NYC Department of Education January 2007 - September 2008
Verizon Communications February 2004 - December 2006
Verizon Telecom February 2003 - February 2004
Verizon May 2002 - February 2003
Verizon Telecom November 1998 - February 2002
Skills
Microsoft Office, Great People Skills, PeopleSoft, Employee Relations, Customer Service, Problem Solving, Organizational..., Mentoring, Project Planning, Budgets, Recruiting, Succession Planning, Coaching, New Hire Orientations, Career Counseling, Onboarding, Operations Management, Policy, Program Management, Leadership Development, Strategic Planning, Leadership, Analysis, Human Resources, Management, Personnel Management, Employee Benefits, Performance Management, Temporary Placement, Training, Time Management, College Recruiting, Interviews, Labor Relations, Conflict Resolution, Workforce Planning, Career Development, Benefits Administration, Employee Training, Talent Management, Resume Writing, Change Management, Employee Engagement, Deferred Compensation, Applicant Tracking..., Hiring, Team Leadership, Strategy
Education
University of Phoenix 2005 — 2011
DM, Organizational Leadership
University of Scranton 1996 — 1997
MS, Human Resources
Iona College 1990 — 1995
BS, Psychology
Nassau Community College 1986 — 1988
Associate of Arts (AA), Liberal Arts
Vassar College 1983 — 1985
Cognitive Psychology and Psycholinguistics
Springfield Gardens High School 1979 — 1983
Academic Diploma, HS Dipolma
DIRECTV December 2012 - Present
DIRECTV April 2011 - December 2012
Verizon Communications 2008 - April 2011
Comcast May 1997 - 2008
Skills
Cabling, Inventory Management, Budgeting, Hiring, Supervisory Skills, Telecommunications, SLA, Operations Management, Mentoring, Key Account Management, P&L responsibility, Multiple Sites, Process Improvement, P&L Responsibility, Broadband, VoIP, Vendor Management, Fiber Optics, Call Center, Budgets, Workforce Management, Team Building, Troubleshooting, Customer Service, Customer Satisfaction, Cross-functional Team..., Call Centers, Program Management, Team Leadership, Training, Product Management, Managed Services, Employee Relations, Customer Experience, LAN-WAN, Optical Fiber, Customer Retention, Telephony, T1, Leadership, Cable Television, Account Management, Team Management, Contract Negotiation, Coaching, Change Management, Computer Network..., Technical Support, Management, VOD
Education
Perth, Western Australia
University of Phoenix
Verizon Communications August 2014 - Present
Verizon Terremark March 2013 - July 2014
Verizon September 1996 - March 2013
Skills
Telecommunications, Ethernet, Unix, TCP/IP, Solaris, Project Management, Data Center, Security, Software Project..., ITIL, Wireless, Vendor Management, Integration, Enterprise Architecture, IT Service Management, IP, Program Management, Disaster Recovery, Network Architecture, Requirements Analysis, Visio, Testing, Troubleshooting, SDLC, PMP, VoIP, Network Security, Governance, Cross-functional Team..., IT Operations, Cloud Computing, IT Management, Architecture, Operating Systems, Virtualization, Firewalls, Servers, Information Technology, System Deployment, Solution Architecture, IT Strategy, Enterprise Software, Information Security, SharePoint, Network Design, Software Development, CISSP, VPN, VMware, Cisco Technologies
Education
University of South Carolina-Columbia
None
Liaison Services January 2010 - Present
P.E.A.C.E. for Peace November 2011 - Present
Verizon November 2007 - April 2009
WIBO 2009 - 2009
Verizon Communications February 2003 - October 2007
Verizon Communications January 1999 - February 2003
Skills
Keynote Speaking, Operations Management, HR Policies, HRIS, HR Strategy, Event Management, Management Consulting, FMLA, Front-end Development, Training & Development, EEO compliance, Performance Management, Sales Management, Customer Retention, Mediation, Advocacy, Benefits Administration, Compliance Management, Call Center Development, Event Planning, Conference Management, Workshop Development, Workshop Leader, Fundraising, Community Relations, Community Outreach, Mentoring, Public Speaking, Team Building, Strategic Planning, Organizational..., Diversity, Performance Measurement, Hosting, Leadership, Process Improvement, Employee Training, Personnel Management, Coaching, Outlook, Entrepreneurship, Social Networking, Management, Telecommunications, Public Relations, Nonprofits, Sales, Marketing, Policy
Education
Villanova University 2003 — 2005
Master Certificate, Organizational Leadership
University of Phoenix 2003 — 2004
Associate of Arts, Business
Verizon December 2009 - September 2013
Verizon Business 2007 - 2009
Verizon Communications January 2002 - 2007
Bell Atlantic 1998 - 2001
Bell Atlantic February 1995 - August 1998
Bell Atlantic February 1993 - June 1995
Skills
Strategic Planning, Program Management, Sales Management, Strategic Consulting, Problem Solving, Strategic Pricing, Pricing Strategy, Telecommunications, Unified Communications, VoIP, RFP, Contract Negotiation, Strategy, Vendor Management, Team Leadership, Managed Services, PMP, Cloud Computing, Proposal Writing, Solution Selling, Integration, Cross-functional Team..., Systems Engineering, Strategic Partnerships, Management, Project Management, Business Development, Leadership, Wireless, Military, Data Center, Telephony, Security, IT Strategy, Business Process..., Product Management, MPLS, Co-location, IP, Professional Services, Call Centers, CRM, Enterprise Software, Ethernet, Outsourcing, SIP, Pre-sales, Broadband, Process Improvement, Service Delivery
Education
Emory & Henry College 1974 — 1978
BA, Business Administration, Economics, Psychology
University of Richmond
Penn State, Managment Development Courses
Aetna, INC. August 2010 - Present
DELTA -T Group February 2008 - April 2009
2008-2009Delta-T Group February 2008 - April 2009
2006-2008Independent Blue Cross July 2006 - February 2008
Verizon Communications January 2000 - January 2005
Education
University of Phoenix
Bachelor's, Human Services/Human Resources Management
TBTLA Tampa Bay Technology Leadership Association November 2014 - Present
Kobie Marketing October 2014 - Present
Award Properties, LLC June 2010 - Present
Integrity One, Inc. April 2014 - September 2014
Talbots 2013 - 2014
Cyprexx Services October 2011 - January 2013
GSP Marketing Technologies May 2011 - October 2011
Verizon Communications December 2005 - April 2011
UnequipedKustoms June 2000 - December 2007
H.E. Mcgonigal March 2002 - December 2005
Skills
C#, Software Development, AngularJS, jQuery, Visual Studio, JavaScript, Node.js, Project Management, ASP.NET, Web Applications, RESTful WebServices, Bootstrap, RESTful architecture, AJAX, Database Design, Microsoft SQL Server, VB.NET, T-SQL, Java, IIS, Web Services, Visual Basic, HTML, XML, CSS, SQL, T-SQL Stored Procedures, Object Oriented Design, OOP, WinForms, Web Development, Agile Methodologies, TFS, Creative Real Estate..., Real Estate Investor, Creative Financing, Rental Management, Databases, .NET, Access, Node
Education
University of Phoenix 2008 — 2010
Associate, Computer Information Systems Technology
Kokomo High School 1999 — 2002
Delaware Tech January 2011 - Present
Delaware Technical College January 2011 - Present
Verizon Communications October 1992 - December 2009
Verizon 1992 - 2009
Verizon Communications January 2000 - January 2002
Verizon Communications January 1996 - January 2000
Skills
Program Management, Public Speaking, Microsoft Office 2010, Strategy, Networking, Event Planning, PowerPoint, Microsoft Excel, Hardware, Help Desk Support, Pre-sales, Sales, Leadership Development, Staff Development, Community Outreach, Higher Education, Teaching, Organizational..., Grant Writing, Volunteer Management, Employee Training, Leadership, Training, Management, Team Building, Project Management, Nonprofits
Education
University of Phoenix 2010 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Wesley College 1997 — 2000
BS, Busness/Information Management
Capital One July 2005 - Present
Verizon Communications September 1999 - July 2003
Education
Virginia Polytechnic Institute and State University 2003 — 2005
MS, Industrial & Systems Engineering
University of Richmond 1995 — 1999
BS, Mathematics
Willbros April 2009 - Present
InfrastruX Group April 2009 - 2012
Current Group February 2007 - April 2009
Verizon Communications January 2005 - February 2007
Verizon FIOS 2005 - 2007
Telvista 2003 - 2004
Skills
Telecommunications, Troubleshooting, Project Planning, Process Improvement, Microsoft Office, Customer Service, Microsoft Excel, Project Management, Operations Management, Team Building, Change Management, Strategic Planning, Sales, VoIP, Wireless, Contract Management, Program Management, Software Documentation, Vendor Management, Construction
Education
University of Phoenix 2011 — 2012
Project Management
ATI Career Training Center 2002 — 2004
Certificate, Electronic and Computer Repair
Verizon Communications January 2004 - Present
Yum! Brands June 1991 - January 2004
Skills
Customer Service, Call Center, Teaching, Team Leadership, Sales, Data Analysis, Analysis, Project Planning, Access, Call Centers, Coaching, Customer Satisfaction, Human Resources, Leadership, Leadership Development, Inventory Management, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Operations Management, Organizational..., Outlook, Policy, PowerPoint, Public Speaking, Recruiting, Research, Social Media, Staff Development, Strategic Planning, Strategy, Supervisory Skills, Team Building, Teamwork, Time Management
Education
University of Phoenix 2009 — 2013
PHd, Organizational Leadership
Wilmington College 2005 — 2007
M.O, S, Organizational Leadership
Alcove Corporation April 2007 - Present
Verizon Communications April 2000 - April 2007
Ferris, Baker Watts 1999 - 2000
Skills
Project Management, Business Intelligence, Financial Analysis, Analysis, Management, Forecasting, Investments, Analytics, Data Warehousing, Venture Capital, Real Estate, Accounting, Real Estate Development, Telecommunications, Small Business, Start-ups, Marketing, Finance, Leadership, Business Development, Contract Negotiation
Education
Virginia Commonwealth University - School of Business 1998 — 2000
MBA, Information Systems
University of Richmond 1991 — 1995
Verizon Communications 2000 - 2007
Verizon 1978 - 2007
Skills
Telecommunications
Education
University of South Carolina - Darla Moore School of Business
Sprint March 2008 - Present
Verizon communications February 1998 - March 2008
Skills
Leadership, Team Leadership, Team Building, Training, Customer Service, Process Improvement, Sales, Project Management, Telecommunications, Management, Call Centers, Vendor Management, LTE, Wireless, Mobile Devices, Account Management
Education
University of Phoenix 2010 — 2012
Bachelors, Business, Project Management
Cape Wide Telephone May 2002 - Present
Cape Wide Telephone 2002 - Present
Verizon 1996 - 2002
Verizon Business 1970 - 2002
Verizon Communications 1970 - 2002
Skills
Cloud Computing, Account Management, MPLS, Direct Sales, Sales Management, Professional Services, Telephony, IP, Wireless, SaaS, Salesforce.com, Data Center, T1, New Business Development, Sales Process, Business Development, Call Center, Sales, Networking, Ethernet
Education
University of Rhode Island 1966 — 1970
BS, Phys Ed. minored in Biology
Old Rochester Regional HS 1962 — 1966
diploma
Verizon Communications October 2014 - Present
JPMorgan Chase June 2013 - January 2015
JPMorgan Chase August 2008 - May 2013
JPMorgan Chase May 2005 - June 2007
JPMorgan Chase March 1999 - May 2005
Skills
Non-profits, Banking, Customer Service, Relationship Management, Call Center, Process Improvement, Credit Cards, Team Building, Coaching, Performance Management, Program Management, Recruiting, Financial Services, Project Management, Microsoft Office, Customer Satisfaction, Business Analysis, Public Speaking, SDLC, Vendor Management, Call Centers, Risk Management, Credit, Analysis, Negotiation, Leadership, Nonprofits, Strategy, Management, Finance, Sales, Loans, Portfolio Management, Financial Analysis, Strategic Planning, Retail Banking, Marketing, Leadership Development, Business Process..., PowerPoint, Sales Management, Business Development, Customer Experience, Credit Analysis
Education
University of Phoenix 2011 — 2013
Master's degree, Business Administration and Management, General
University of Phoenix 2007 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
Verizon January 2013 - Present
Verizon Communications April 2011 - January 2013
Verizon October 2008 - April 2010
Verizon October 2006 - October 2008
Verizon Communications January 2007 - October 2007
Verizon Communications April 2002 - January 2007
Verizon Communications March 2000 - April 2002
Verizon Communications November 1999 - March 2000
Verizon Communications March 1999 - October 1999
Skills
Cross-functional Team..., Marketing Management, Strategic Planning, Telecommunications, Product Management, Marketing, Strategy, Product Development, Vendor Management, Product Launch, Product Marketing, Marketing Strategy, Team Leadership, Marketing Communications
Education
University of Phoenix 2003 — 2005
Master, Business Management
State of Maine DHHS DDPC June 2014 - Present
Acadia Hospital April 2011 - November 2013
Fellowship Health Resources March 2009 - September 2013
Verizon Communications 1998 - 2008
Skills
Mental Health, Clinical Research, Social Services
Education
University of Phoenix Online 2005 — 2010
Verizon Communications January 2009 - Present
Verizon October 1998 - January 2009
Skills
Vendor Management, Team Building, Telecommunications, T1, Process Improvement, Team Leadership, Project Management, Leadership Development, Call Center, Public Speaking, Telecommunications..., Microsoft Excel, Customer Satisfaction, Cross-functional Team..., Call Centers, Program Management, Visio
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Virginia Union University 1988 — 1994
Bachelor of Arts (BA), Political Science and Government
BlueCross BlueShield of North Carolina July 2015 - Present
BlueCross BlueShield of North Carolina November 2012 - Present
BlueCross BlueShield of North Carolina January 2009 - Present
BlueCross BlueShield of North Carolina February 2007 - January 2009
BCBSNC June 2003 - February 2007
BlueCross and BlueShield of North Carolina June 2003 - February 2007
Verizon Communications May 2000 - June 2002
GTE February 1998 - May 2000
GTE May 1994 - February 1998
Skills
MySQL, Aspect Workforce..., Aspect RTA, Avaya, Workforce Management, Call Center, Program Management, Customer Service, Leadership, Coaching, Troubleshooting, Customer Satisfaction, Siebel, Project Management, Vendor Management, Team Leadership, Call Centers, Customer Experience, Analysis, Business Analysis, Data Analysis, Management, Sales, Process Improvement, Software Documentation, Budgets, Cross-functional Team..., Access, Quality Assurance, Business Process...
Education
University of Phoenix 1990 — 2000
AA/GS, Business Administration
Verizon Communications April 2011 - Present
Verizon Communications 2006 - May 2012
Skills
Certified Public...
Education
University of Pittsburgh 1979 — 1982
BS, Accounting/Business
Verizon July 2014 - Present
Corey Rouch Suicide Prevention March 2013 - Present
Verizon March 2007 - Present
VERIZON COMMUNICATIONS November 1997 - March 2007
Skills
Cross-functional Team..., Customer Service, Leadership, Management, Microsoft Excel, Sales, Team Building, Telecommunications, Negotiation, Operations Management, Process Improvement, Time Management, Vendor Management, Team Leadership, Call Centers, Training, Customer Experience
Education
University of Redlands 2011 — 2012
Masters of Arts, Management
University of Phoenix
Bachelors, Science Business Management
ATCO Communication Services April 2010 - Present
Verizon Communications 2003 - 2009
Education
University of Phoenix 1990 — 1991
BS, Business
Bryant and Stratton College September 2013 - Present
Verizon February 2012 - Present
Verizon Communications January 2009 - January 2012
Verizon Communications January 2003 - January 2009
Verizon Communications January 2002 - January 2003
Verizon Communications January 2001 - January 2002
Lata Planner January 2001 - January 2002
Verizon Communications April 1999 - January 2002
Skills
Network Engineering, Outside Plant, Telecommunications, DWDM, T1, Network Operations, Provisioning, Fiber, Fiber Optics, Troubleshooting, Network Design, Networking, SDH, Program Management, Vendor Management, VoIP, Project Management, Team Leadership, Wireless, Management, Integration, Ethernet, Data Center, Process Improvement
Education
University of Phoenix 2006 — 2009
MBA
Villanova University 2004 — 2005
Master's Certificate, Project Management
BCDR Solutions June 2015 - Present
AT&T September 2011 - June 2015
AT&T December 2007 - August 2011
Verizon Communications December 2003 - December 2007
Skills
Consultative Selling, Managed Services, Data Solutions, Managed Hosting, Unified Communications, Security, Partner Management, IT Outsourcing, Management, Data Center, Hosted Services, Virtualization, Collocation, Hosted VoIP, Complex Solutions, Private Cloud, MPLS, Co-location, VoIP, Professional Services, Solution Selling, SaaS, Selling, Sales Operations, SIP Trunking, WAN, Wireless, Enterprise Software, Cloud Computing, Direct Sales, Telecommunications, Telephony, Sales
Education
University of Pittsburgh 1998 — 2002
BA, History
Verizon Communications September 2006 - March 2015
Verizon Business July 2005 - August 2006
Verizon Enterprise Markets March 2004 - June 2005
Verizon Enterprise Markets May 2000 - February 2004
Verizon Enterprise Markets July 1999 - April 2000
Verizon Communications August 1997 - June 1999
Skills
Account Management, Time Management, Communication Skills, Customer Relations, Self-Motivated, Flexibility/Adaptability, Conflict Resolution, Organization/Prioritizin..., Interpersonal Skills, Computer/Technical..., Customer Service, Sales, Sales Operations, Post-sales Support, Pre-sales, Billing Process, Telecommunications...
Education
University of South Florida 1993 — 1995
B.A., Arts and Sciences, Sociology
Hillsborough Community College 1991 — 1993
Associate of Arts (AA)
VPI - Voice Print International July 2011 - June 2012
PMI-California Central Coast Chapter July 2010 - December 2011
Verizon Communications February 2005 - November 2009
Verizon Communications February 2004 - February 2005
Verizon Communications (formerly GTE) June 1999 - February 2004
Verizon Communications (formerly GTE) March 1997 - June 1999
GTE and CONTEL December 1991 - March 1997
GTE October 1981 - June 1991
Skills
Telecommunications, Leadership, Strategic Planning, Time Management, Software, Spanish, Customer Communication, Software Project..., Microsoft Office, Customer Satisfaction, Vendor Management, Process Improvement, MS Project, Program Management, Visio, Requirements Analysis, Product Management, Business Process..., Project Delivery, Requirements Gathering, Telephony, Software Documentation, Managed Services, Call Center, Computer Network..., Wireline, Certified Project..., Project Planning, Team Building, Project Portfolio..., VoIP, Wireless, Integration, SharePoint, Team Leadership, RFP, Business Analysis, English, Management, SDLC, Training, Project Management, Call Centers, Resource Management, Budgets, System Deployment, Switches, Networking, Unified Communications
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
GEORGE WASHINGTON UNIVERSITY/PROJECT MANAGEMENT INSTITUTE 2004 — 2007
Masters Certificate, Project Management
University of Phoenix 2003 — 2005
Bachelor Science, Business Administration
Ventura College 1998 — 2002
Transfer, General
United Information Technology December 2008 - Present
United Information Technologies December 2008 - Present
Asbury Heights August 2013 - September 2014
EDMC May 2011 - April 2012
Verizon August 2007 - November 2008
Verizon Communications March 1990 - November 2008
Verizon May 2006 - August 2007
Verizon May 2001 - May 2006
Verizon July 1998 - May 2001
Verizon July 1991 - July 1998
Skills
Telecommunications, Call Center, Training, Customer Service, Compliance, Consulting, Microsoft Excel, E-Learning, HR Consulting, Microsoft Office, Microsoft Word, Project Management, New Business Development, PowerPoint, Quality Assurance, Management, Customer Satisfaction, Leadership, Data Center, Call Centers, Process Improvement, Security, Program Management, Vendor Management, Team Leadership, Team Building
Education
West Virginia Wesleyan College 1984 — 1989
BA, Psychology and Rehabilitation
West Virginia Wesleyan College 1984 — 1989
Bachelor of Arts, Psychology and Rehabilitation
University of Pittsburgh
Verizon communications February 1990 - July 2009
Education
University of Phoenix 2010 — 2011
Technology, IT/Networking
University of Phoenix 2010 — 2010
Technology, IT/Networking
Virginia Credit Union September 2015 - Present
Virginia Credit Union November 2012 - Present
Virginia Credit Union April 2012 - November 2012
Verizon Communications September 1998 - November 2010
Virginia Credit Union April 1992 - September 1998
Crestar Bank February 1989 - April 1992
Skills
Banking, Sales, Customer Service, Loans, Microsoft Office, Customer Satisfaction, Microsoft Word, PowerPoint, Call Centers, Time Management, Data Entry
Education
University of Richmond 2002 — 2008
Bachelor, Liberal Arts
NYC DOHMH July 2011 - Present
Verizon Communications June 2006 - November 2008
Verizon May 2000 - November 2008
Skills
Administrative..., Customer Service, Expense Reports, Invoicing, Data Entry, Telephone Skills, Office Equipment, Fax, Payroll, Administration
Education
University of Phoenix 2009 — 2012
Bachelors of Science, Management
University of Phoenix-online campus
Management
Verizon Communications September 2012 - Present
Verizon Communications February 2006 - September 2012
Skills
Microsoft Excel, Microsoft Office, Project Management, Microsoft Word, PowerPoint, SAP, Social Media, Analysis, Public Relations, Marketing Strategy, Advertising, Call Centers, Editing, Teaching, Photography, Leadership, Training, Management, Data Analysis, Public Speaking, Troubleshooting, Budgets
Education
University of Pittsburgh
Bachelor of Science (B.S.), Business Administration, HR & Finance
University of Pittsburgh - Joseph M. Katz School of Business
Bachelor of Science (B.S.), Business Administration, Finance and Human Resources
Community College of Allegheny County 2003 — 2005
Associate of Science (A.S.), Business Administration and Management, General
Bradford School 1973 — 1974
Associate of Science (A.S.), Stenographic Secretarial
SuperMedia LLC June 2008 - Present
Idearc LLC September 2005 - May 2008
Verizon Communications July 2003 - August 2005
Skills
Local Search, Salesforce.com, SEM, Google Adwords, Customer Retention, Advertising, Online Advertising, Customer Acquisition, Lead Generation, Sales Process, Cold Calling, Account Management
Education
Univeristy of Phoenix 2009 — 2010
Masters, Business with Human Resource emphasis, 3.7
University of Phoenix 2005 — 2009
Bachelors, Business Administration, 3.6
Univeristy of Minnesota 1977 — 1980
Kinesiology, 3.0
Verizon Communications February 2007 - Present
Citi January 2004 - February 2007
Skills
Call Center, PC, Typing, Multi-line Phone, Customer Service, Problem Solving, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Windows 7, Mozilla, Blue Moon, Coffee, Sales, Inventory, Schedules, Data Entry, Accounts Payable, Telephone Skills, Call Centers, Project Management
Education
University of Phoenix 2005 — 2010
Associates, Business Administration, Management and Operations
Self employed September 2010 - September 2012
Lehigh Valley Acura June 2010 - September 2010
Manpower Professional April 2010 - July 2010
Verizon Communications January 2007 - April 2009
The Hartford October 2005 - January 2006
Telerx October 2003 - July 2004
Skills
Sales, Customer Satisfaction, Selling, Sales Process, Call Centers, Customer Service, New Business Development, Customer Retention, Analysis, Telecommunications, Outlook, Microsoft Excel, Customer Experience, Banking, Public Speaking
Education
University of Phoenix 2011 — 2014
Associate's degree, Business, Management, Marketing, and Related Support Services
Maximus Federal Services (Aerotek Staffing Agency) December 2013 - April 2014
Apogee Physicians April 2013 - October 2013
Diversified Information Technologies March 2008 - September 2011
Verizon Communications February 2007 - November 2007
Education
University of Scranton 1995 — 2001
BS, Liberal Arts and Sciences, General Studies and Humanities
Bank of America Field Services June 2010 - September 2012
Verizon Communications September 1993 - November 2009
Skills
Mortgage Lending, Loans, Banking, Sales, Customer Service, Real Estate, Credit, Foreclosures, Call Centers, Vendor Management, Outlook, REO, Portfolio Management, Loan Origination, Customer Satisfaction, Marketing, Microsoft Excel, Loan Servicing, Financial Analysis, Management
Education
University of Phoenix-Southern California Campus 2004 — 2006
Completed 24 credits towards B.S., Business, Management, Marketing, and Related Support Services
Pomona Sawyer Business College 1990 — 1991
Diploma, 3.9 GPA