Verizon Small Business
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Verizon Small Business Employees
Gwen's Pet Grooming August 2014 - Present
Verizon Small Business August 2009 - Present
Pawsitive Paws Academy May 2013 - March 2014
Transamerica November 2009 - May 2013
Infinity Contact January 2007 - August 2009
TMone June 2006 - December 2006
Skills
Mutual Funds, Retirement Planning, Investments, Retirement, Fixed Annuities, Series 7, Series 63, Life Insurance, Financial Services, Strategic Financial..., Financial Analysis, Wealth Management, Risk Management, 401k, Securities, Portfolio Management, Business Analysis, Asset Management, Call Centers, Customer Service
Education
Kirkwood Community College
NA, Business, Management, Marketing, and Related Support Services
Level 3 Communications January 2010 - Present
Thomson Reuters January 2005 - December 2009
Verizon Small Business January 2001 - January 2005
Verizon March 1997 - January 2001
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Team Building, Strategic Planning, Teaching, Project Management, Coaching
Education
Lindenwood University 1992 — 2000
Masters of Business Administration, Business Administration and Management, General
Verizon Small Business June 2015 - Present
Academy of Art University April 2015 - Present
Sprint Center February 2015 - April 2015
Academy of Art University September 2014 - December 2014
Digital Media Academy June 2014 - August 2014
Junior Giants 2014 short October 2013 - December 2013
Togo's Eateries June 2013 - August 2013
Papa Murphy's International June 2010 - July 2010
Skills
Computer Animation, Charcoal Drawings, Character Animation, Maya, Digital Art, Conceptual Art, Drawing, Rigging, 3D Modeling, Particle Physics, Unity, Unreal Engine, Rendering, Team Management
Education
Academy of Art University 2010 — 2014
Bachelor of Fine Arts (BFA), Game Design
Ericsson June 2013 - Present
Ericsson February 2012 - June 2013
Ericsson February 2011 - February 2012
Verizon Small Business November 2009 - December 2010
Tellabs March 2004 - November 2009
Advanced Fibre Communications September 2000 - March 2004
WilTel Communications February 1999 - September 2000
Skills
BGP, OSPF, Routing, IPv6, VPLS, Layer 2, Switching, IP, STP, ISIS, RIP, IPv4, Data Center, RTSP, Layer 3, Telecommunications, Ethernet, Wireless, VoIP, LTE, SIP, Integration
Education
University of Phoenix 2005 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Oklahoma State University 1984 — 1987
Associate's degree, Electrical and Electronics Engineering, 3.2
Texas A&M University-Commerce
Master of Business Administration (M.B.A.), Business Administration and Management, General
GEICO June 2015 - Present
Verizon Small Business May 2014 - May 2015
Mercer University August 2013 - May 2014
The AroundCampus Group May 2013 - August 2013
Mercer University September 2011 - April 2013
The AroundCampus Group May 2012 - August 2012
YoungLife Macon January 2012 - May 2012
Skills
Leadership Development, Teaching Skills, Decision Making, iMovie, Proactivity, Business Communications, SEO, Analytical Abilities, Innovative Thinking, Social Networking, Teaching, Leadership, Training, Marketing, Analytical Skills, Event Planning, Sales, Editing, Microsoft Word, Management, Microsoft Office, PowerPoint, Public Speaking, Social Media, Customer Service, Time Management, Microsoft Excel, Research, Team Leadership, Social Media Marketing, Account Management, Teamwork, Facebook, Cold Calling, Communication, Direct Sales
Education
Mercer University - Stetson School of Business and Economics 2013 — 2015
Master of Business Administration (MBA), General Studies
Mercer University - Stetson School of Business and Economics 2009 — 2013
Bachelor of Business Administration, Economics and Marketing
Whitewater High School 2005 — 2009
College Prep & Tech Prep
Verizon Small Business April 2013 - Present
Cintas 2008 - 2012
Market Basket April 2002 - May 2007
Market Basket July 2001 - April 2002
Skills
Sales, Leadership, Management, Customer Service, Retail
Education
Middlesex Community College 1996 — 1997
Criminal Justice
University of Massachusetts at Lowell 1994 — 1995
Business Management
Lenovo April 2012 - September 2014
Lenovo March 2009 - April 2012
Verizon Small Business August 2007 - August 2008
US LEC June 2005 - January 2007
Skills
Channel Partners, Solution Selling, Sales, Call Centers, Sales Operations, Partner Management, Sales Process, Customer Service, Direct Sales, Project Management, Management, New Business Development, Product Marketing, Enterprise Software, Team Leadership, Product Management, Strategic Partnerships, Business Development
Education
North Carolina State University
Bachelor's Degree, Textiles
The University of Texas at Arlington
Accounting Principles
Hillsborough Community College
Nursing Science
Durham Technical Community College
Pre-Nursing Studies
PP+K January 2015 - Present
The University of Iowa January 2011 - December 2014
The University of Iowa August 2009 - March 2011
Verizon Small Business June 2006 - July 2008
Creative Loafing Tampa February 2001 - May 2004
Random House January 2000 - September 2000
Skills
Teaching, Copywriting
Education
University of Iowa 2008 — 2010
Master of Fine Arts (MFA), English Language and Literature/Letters
University of Florida 1995 — 1999
Bachelor of Arts (B.A.), English Language and Literature/Letters
Cbeyond November 2008 - November 2014
Georgia Technology Authority January 2007 - November 2008
Verizon Small Business September 2005 - January 2007
MCI Corporation July 2003 - September 2005
BellSouth & NBC News June 2000 - June 2003
Skills
Cloud Computing, Cold Calling, Vendor Management, Telecommunications, Training, Customer Service, Leadership, Management, Salesforce.com, SaaS, Data Center, Project Management, Program Management, Troubleshooting, Recruiting, Account Management, Microsoft Office, Business Analysis, Sales, Team Building
Education
Empire Beauty School-Dunwoody
Master Cosmetology, Master Cosmetology
CallidusCloud August 2015 - Present
Santa Clara University July 2014 - Present
CallidusCloud January 2014 - July 2015
Verizon Small Business November 2011 - December 2013
California Playgrounds November 2010 - November 2011
Verizon Wireless October 2009 - October 2010
Verizon Wireless October 2006 - October 2009
Skills
Salesforce.com, Sales Operations, CRM, Mobile Devices, Solution Selling, Sales, SaaS, New Business Development, Competitive Analysis, Wireless, Cloud Computing, Vendor Management, Management, Leadership, Strategic Planning, Channel Partners, Forecasting, Marketing Automation, SEO
Education
Santa Clara University - Leavey School of Business 2012 — 2015
Master of Business Administration (MBA), Finance
University of California, Santa Cruz 2001 — 2005
BA, History and Economics
Verizon Small Business October 2013 - Present
Time Warner Cable October 2012 - October 2013
Verizon September 2009 - June 2011
Sprint October 2004 - June 2005
Skills
Telecommunications, VoIP, Wireless, Call Centers, IP, Broadband, Ethernet, Telephony, MPLS, Troubleshooting, Cisco Technologies, TCP/IP
Education
DeVry University-California 2004 — 2009
Bachelor of Business Administration (BBA), Business Information Systems
ViaSat Inc. January 2015 - Present
ViaSat January 2009 - January 2015
Wildblue January 2008 - January 2009
WildBlue Communications 2006 - January 2008
Verizon Small Business August 2004 - 2006
EchoStar Satellite L.L.C. (DISH Network) August 1998 - August 2004
Skills
Telecommunications, Process Improvement, Vendor Management, Call Centers, Troubleshooting, Integration, Quality Assurance, Team Leadership, Customer Satisfaction, Testing, Program Management, Visio, Software Documentation, Leadership, Computer Hardware, Cross-functional Team..., Management, Call Center, The Customer Experience
Education
CSU Global 2012 — 2015
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services, 4.0
University of Phoenix 1996 — 1998
Business, Management, Marketing, and Related Support Services, 3.8
Arapahoe Community College 1981 — 1986
Computer Science
Hypnosis Events, LLC January 2003 - Present
Winkler, Inc. August 2015 - August 2015
Eckerd College August 2015 - August 2015
The Bainbridge Companies July 2015 - July 2015
Lander University June 2015 - July 2015
Effingham County Chamber of Commerce June 2015 - June 2015
Verizon Small Business June 2015 - June 2015
Southeast Missouri State University May 2015 - May 2015
South Dakota State University April 2015 - April 2015
Oglethorpe University March 2015 - March 2015
Skills
Entertainment, Stress Management, Corporate Events, Parties, Comedy, Public Speaking, Stage, Live Events, Event Planning, Event Management, Music, Weddings, Theatre, Festivals, Concerts, Production Managment, Hypnosis, Private Events, Meeting Planning, Acting, Dance, Emcee, Social Networking, Leadership, Production Management, Receptions
Education
San Diego State University-California State University 1986 — 1990
BS, Management & Accounting
Verizon Small Business March 2012 - Present
Verizon Wireless March 2008 - March 2012
Verizon Wireless February 2006 - March 2008
MARKETSOURCE CORPORATION ■ Alpharetta, GA, 2000 – 2006 July 2000 - February 2006
Skills
Cross-functional Team..., Account Management, Direct Sales, Mobile Devices, Marketing Strategy, Sales Management, Competitive Analysis, Wireless, Channel, New Business Development, Product Development, Sales, Marketing, Project Management, Enterprise Software
Education
Fairleigh Dickinson University-Metropolitan Campus 1995 — 1999
Bachelor of Science, Marketing
Centenary College 2009 — 2010
MBA, Business Management
Verizon Small Business July 2012 - Present
Verizon Wireless January 2010 - July 2012
Skills
Mobile Communications, Call Centers, Telecommunications, VoIP, Wireless, Solution Selling, Team Building, Direct Sales, Sales, Networking, Account Management, Customer Service, Microsoft Office, Sales Management, Sales Operations, Management
Education
University of Alabama 2008 — 2009
Bachelor's degree, Communication, Journalism, and Related Programs
University of North Alabama 2004 — 2007
Bachelor's degree, English/Secondary Education
Pub Club Leads October 2014 - Present
Verizon Small Business July 2013 - September 2014
Newport Seafood Restaurant March 2012 - April 2013
AAA Net Solution June 2012 - August 2012
Holiday Cleaners January 2010 - February 2011
Skills
Programming, Logic Design, Electronics Hardware..., Logical Thinker, WordPress, Microsoft Word, Microsoft Excel, PowerPoint, Data Retention, Customer Service, Cashiering, Data Recording, Sales
Education
California State Polytechnic University-Pomona 2012 — 2014
Cerritos College 2009 — 2012
Physio-Control, Inc. January 2013 - Present
Verizon Small Business October 2011 - March 2012
AT&T via Epitec Group March 2011 - October 2011
Systems Internal LLC June 2009 - February 2011
T-Mobile June 2005 - April 2009
Microsoft January 1999 - September 2001
Skills
Management Consulting, Team Management, Team Building, Program Development, Enterprise Architecture, Technology Integration, Integration Architecture, Product Development, Business Strategy, Business Architecture, Solution Architecture, Solution Selling, Software Engineering, Project Management, Product Management, Network Architecture, Mobile Devices, Mobile Applications, Telecommunications..., Telecommunications..., ERP Implementations, Business Analysis, Finance, Healthcare, Software Development, Software Project..., Cloud Computing, Cloud Security, Cloud Computing IaaS, Business Process..., Business Intelligence, Business Process..., Business Process...
Education
Microsoft University 2000 — 2000
Managing others without authority Certificate, Business Administration and Management, General
Seattle Pacific University 1986 — 1988
Associate's degree, Architecture
Verizon Small Business April 2013 - Present
Verizon Wireless 2015 - 2015
Verizon Wireless 2010 - 2013
Verizon Wireless 2007 - 2010
Skills
Telecommunications, VoIP, Wireless, IP, Call Centers, GSM, Telephony, Account Management, Sales, Sales Management, Team Leadership, Process Improvement, Customer Service, Microsoft Office, Microsoft Excel, Business Analysis, Project Management, Outlook, PowerPoint, Microsoft Word, M2M, CDMA
Education
Grand Canyon University 2015 — 2019
Bachelor of Science (BS), Business Administration and Management, General
Strayer University 2011 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Zenith Education Group February 2015 - Present
Corinthian Colleges, Inc. July 2013 - Present
Verizon Small Business October 2006 - September 2007
Skills
•Ten years’ experience...
Education
Parks College 2000 — 2001
Medical Assistant Diploma, Health/Health Care Administration/Management, 3.7
Independence University
Bachelor of Business Administration (BBA), Health Services Administration
Verizon Small Business July 2013 - Present
Verizon Small Business January 2007 - Present
Verizon Florida October 1999 - January 2007
GTE Wireless September 1996 - October 1999
Skills
Telecommunications, small business sales, business retention, Fiber Optics, FiOS, DSL, Sales, Customer Service, Customer Escalation..., Client Relations Skills, Issue Resolution, Escalation Resolution, Troubleshooting, Timely Decision Making, Escalation Process, Customer Satisfaction, Selling, Retention Management, Customer Retention, Call Centers, T1, Access, VoIP, Sales Engineering, Microsoft Office, Management, Project Management, Team Leadership, Training, Sales Operations
Education
D G Erwin Technical Center 1991 — 1993
Mechanical Drafting and Mechanical Drafting CAD/CADD, 4.0
Jive Communications, Inc September 2014 - Present
Verizon Small Business October 1999 - September 2014
Skills
Telecommunications, Process Improvement, Service Management, VoIP, Team Leadership, Infrastructure..., IP, Network Infrastructure, VoIP Design, Project Planning, Project Engineering, Telecommunications..., Telecommunications..., Telecommunications..., SONET, Optical Network, Optical Engineering, Adtran, Cisco Technologies, Broadsoft, Polycom, Aastra, MediaTrix, Cloud Computing, Process Management, TCP/IP, Time Management, Conflict Resolution, Managed Services, Telephony, Wireless, Service Delivery, Call Centers, SDH, ITIL, Data Center, Unified Communications, MPLS, Solution Selling, Sales Engineering
Education
University of Redlands 2010 — 2012
Master of Business Administration (M.B.A.), Information Technology
DeVry University-California 1998 — 1999
Bachelor's degree, Telecommunications Management
Verizon Enterprise Solutions March 2015 - Present
Verizon Small Business May 2011 - March 2015
Verizon July 2007 - May 2011
Old Navy June 2003 - July 2007
Skills
Sales, Customer Service, Call Centers, Telecommunications, Customer Experience, Customer Retention, Managed Services, Direct Sales, Team Leadership, VoIP, Sales Process, Training, Networking, Management, Microsoft Office, Leadership, Account Management, Microsoft Excel, Customer Satisfaction, Team Building, Time Management, Microsoft Word
Education
Southern New Hampshire University 2010 — 2012
Business Administration
Northern Essex Community College 2003 — 2010
Business Transfer, Small Business Transfer
Five Below September 2014 - January 2015
Mays High School September 2013 - January 2014
Verizon Small Business February 2013 - October 2013
Opulent Image Models, Inc June 2012 - May 2013
EXPRESS February 2012 - August 2012
Barry University September 2011 - February 2012
Barry University September 2010 - May 2011
Planned Parenthood of Georgia September 2009 - May 2010
Skills
Career Counseling, PowerPoint, Microsoft Office, Event Planning, Public Speaking, Customer Service, Microsoft Word, Social Media, Research, Leadership, Teamwork, Microsoft Excel, Time Management, Student Affairs, Marketing, Social Media Marketing, Public Relations, Critical Thinking, Higher Education, Event Management, Adobe Creative Suite, Team Leadership, Facebook, Advertising, Resume Writing, Social Networking, Graphic Design, Fundraising, Sales, Outlook, Nonprofits, Photoshop, Data Entry, Newsletters, Volunteer Management, Team Building, Leadership Development, Sports Management, Coaching, Student Development, Student Engagement, Student Leadership
Education
University of Phoenix 2012 — 2014
Bachelor of Arts (B.A.), Communications and Technology, Online Student
Barry University 2010 — 2012
Bachelors of Arts, Advertising
Emerald City Netball Club August 2010 - Present
Verizon Small Business 2002 - 2009
Skills
Organization, Leadership, Event Planning, Financial Statements, Auditing, Financial Reporting, Telecommunications, Analysis, Forecasting, Managerial Finance, Finance, Budgets, Account Reconciliation, Process Improvement, Management, Program Management, Accounts Payable, Accruals
Education
Kansas State University 1991 — 1995
Bachelor of Business Administration (B.B.A.), Accounting
DMV-California Department of Motor Vehicles November 2014 - Present
California TrusFrame June 2013 - September 2013
Garnett and Son Construction October 2012 - February 2013
AireSpring Communications February 2012 - April 2012
TelePacific Communications August 2011 - November 2011
ITS - Integrated Telemanagement Services, Inc. May 2004 - June 2011
ITS - Integrated Telemanagement Services, Inc. May 2004 - May 2005
Verizon Telecommunications (formerly GTE) January 2002 - December 2003
Verizon Telecommunications January 1999 - January 2002
Verizon Small Business January 1997 - January 1999
Education
University of Phoenix 2007 — 2010
Bachelor of Science Business Administration, Business Administration and Management, 3.71 GPA
Ventura College 2004 — 2006
Transfer, Business Administration and Management
Monsters and Critics July 2015 - Present
Ready Training, Inc. (RTO) May 2015 - Present
Freelance 2015 - Present
Verizon Small Business December 2014 - April 2015
Baltimore Office of Promotion & The Arts September 2014 - September 2014
Electric Sloth April 2013 - August 2014
ADK Capital Ventures April 2014 - June 2014
STA Travel September 2013 - February 2014
East Side Electro May 2013 - August 2013
Etownian September 2011 - May 2013
Skills
Photography, Video Production, Event Planning, Social Media, Copy Editing, Journalism, Event Photography, Video Editing, Digital Media, Event Management, Audio Editing, Broadcast Journalism, Online Journalism, Media Production, Communication, Visual Communication, Audio Post Production, Facebook, PowerPoint, Sales, Leadership
Education
Elizabethtown College 2011 — 2015
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University of Gloucestershire 2013 — 2014
Communication and Media Studies
Verizon December 2013 - Present
Verizon July 2013 - December 2013
Verizon Small Business 1997 - July 2013
Butler High School January 2008 - January 2011
Pine Richland January 2002 - January 2008
Peters Township January 2000 - January 2002
Skills
Lacrosse, Telecommunications, Team Leadership, Telephony, Call Centers, Business Analysis, Sales, Process Improvement, Account Management, Project Management, GSM, Microsoft Office, Microsoft Excel, Customer Service, Lotus Notes, PowerPoint, Avaya, Broadband, Direct Sales, Pre-sales, Customer Experience, Salesforce.com, Unified Communications
Education
University of Pittsburgh 1996 — 2001
Internet marketing
North Catholic 1993 — 1995
Department of Veterans Affairs March 2009 - Present
Verizon Small Business 2007 - 2009
Paloma Systems 2003 - 2004
Skills
Project Management, Real Estate, Business Counseling, Business Strategy, Management, Analysis, Business, Contract Management, Team Building, Start-ups, Strategic Planning, Training, Sales, Business Development, Strategy, Entrepreneurship, Marketing, Project Planning, Budgets, Leadership
Education
Eastern University 2009 — 2012
MBA, Management
Verizon Small Business January 2015 - Present
ADP October 2013 - January 2015
i Mortgage Services December 2012 - October 2013
iMortgage Services July 2008 - December 2012
iMortgage Services August 2006 - July 2008
Skills
Customer Retention, Salesforce.com, Microsoft CRM, Microsoft Excel, Customer Service, Customer Satisfaction, Customer Relations, Teamwork, Customer Loyalty, Research, Telecommunications, Telephone Skills, Problem Solving, Spreadsheets, Fiber Optic Cable, Fiber Optics, DSL, Microsoft Word, Microsoft Office, Vendor Management, PowerPoint, Windows, Writing, Mac, Word, Outlook
Education
Ohio University 2002 — 2006
Bachelor of Fine Arts, Art History
PHH Mortgage July 2012 - Present
Verizon Small Business November 2007 - April 2010
PHILADELPHIA 76ers January 2007 - May 2007
Short Film - The Telephone May 2006 - September 2006
NASA January 2004 - January 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning
Education
Strayer University (DC) 2005 — 2009
Master of Business Administration (M.B.A.), Marketing
Temple University 2003 — 2005
Bachelor of Arts (B.A.), Communication and Media Studies
Verizon Small Business February 2000 - Present
Education
State University of New York Empire State College
Bachelor's Degree, Business Administration and Management, General
Verizon Small Business April 2014 - Present
Ahead, Inc. February 2007 - April 2014
GE Commercial Finance March 2004 - February 2007
GE 2004 - 2007
GE Healthcare Financial Services 2004 - 2007
HPSC 2004 - 2005
Verizon 2001 - 2003
Verizon January 2000 - January 2002
Ernst & Young 1999 - 2001
Ernst & Young 1999 - 2000
Skills
Server Support, Antivirus, Technical Support, Windows 7, Windows Server, Hardware, Microsoft Exchange, Networking, Infrastructure, Microsoft SQL Server, LAN-WAN, Disaster Recovery, VMware, Active Directory, Virtualization, Data Center, Customer Service, IT Service Management, Process Improvement, Management, Leadership, Account Management
Education
Curry College 1999 — 2000
MCSE +I, Networking
Verizon Small Business August 2015 - Present
Office Support Associates, LLC September 2009 - Present
Verizon Communications May 2011 - August 2015
Verizon Telecom April 2007 - May 2009
Verizon Telecom November 2004 - April 2007
Verizon Telecom May 2001 - November 2004
Verizon Telecom February 1999 - April 2001
Education
University of Rhode Island 1988 — 1992
BA, Psychology/Interior Design
Level 3 Communications March 2013 - Present
Comcast Cable April 2012 - March 2013
Comcast Cable April 2010 - April 2012
Time Warner Cable November 2009 - April 2010
Verizon Small Business April 2004 - December 2008
MCI Corporation January 2002 - March 2004
Skills
Microsoft Office, Cisco Technologies, Cisco Routers, Routing Protocols, VoIP, IP, Switches, Telecommunications, Technical Support, Routing, Networking, CCNA, Security, Call Centers, Troubleshooting, Juniper Technologies, MPLS, Network Design, WAN, Ethernet, LAN-WAN
Education
Metropolitan State College of Denver 2006 — 2008
Bachelor of Science (BS), Business Administration and Management, General
Community College of Aurora 2004 — 2006
Associate's degree, Business, Management, Marketing, and Related Support Services
Youth Basketball Coaches Association October 2009 - Present
Target March 2014 - July 2015
Bed Bath and Beyond April 2013 - March 2014
Target June 2009 - April 2013
Circuit City June 2006 - April 2009
Verizon Small Business January 2006 - June 2006
EB Games June 2004 - December 2005
United States Marine Corps August 2000 - August 2004
Skills
Merchandising, Retail, Store Management, Visual Merchandising, Retail Sales, Sales, Customer Service, Inventory Management, Store Operations, Customer Satisfaction, Driving Results, Profit, Leadership, Team Building, Team Leadership
Education
Tulane University 2014 — 2016
Bachelor of Arts (B.A.), Social Sciences
Tulane University 2014 — 2016
Associate of Arts (AA), Graphic Design
Verizon Small Business January 2013 - Present
Skills
Call Centers, Microsoft Office, Microsoft Excel, Sales, Customer Service, Outlook, Microsoft Word, Process Improvement, Management, Account Management, Wireless, Troubleshooting, Time Management, Team Leadership, Networking, Windows, Customer Satisfaction, Cross-functional Team..., Telecommunications, Leadership, Training, Analysis, Integration
Education
University of Phoenix 2010 — 2014
Associate's degree, Information Technology
Key Software Systems August 2015 - Present
Geek Squad September 2014 - Present
Verizon Small Business March 2015 - August 2015
Contact USA August 2011 - April 2014
Skills
French, English, Airlines, Customer Service, Flight Attendant, Bilingual, Internet, IT, Network, Technology, Event Management, Event Planning, Hospitality, Hospitality Industry, Hotels, Leisure Travel, Microsoft Excel, Public Relations, Tourism
Education
PC AGE Career Institute 2015 — 2016
Internetwork Engineering, Information Technology
Pan Am International Flight Academy 2013 — 2013
Flight Attendant, FAA part 91, 125, 135
Yvonne Le Tac 2001 — 2004
AA, Business Administration
FTSI July 2013 - Present
Tucker Energy Services, Inc. November 2011 - October 2012
Frac Tech Services May 2007 - September 2011
Verizon Small Business July 2000 - January 2007
Nabors Drilling May 1985 - January 1997
Loffland Bros. Drilling April 1982 - August 1985
Skills
Oilfield, Troubleshooting, Oil/Gas, Petroleum, Drilling, Gas, Onshore, Offshore Drilling, Electronics, Supervisory Skills, Hydraulics, Inspection, Software Documentation, PLC, XP, Engineering, Electricians, Soldering, Computer Hardware, Testing, Wireline, Completion, Preventive Maintenance, Offshore Operations, Instrumentation, Hardware, Oil & Gas Industry, Technical Support, Tubing, Maintenance & Repair, Pressure, Maintenance, Upstream, Windows XP, Oil
Education
Eastern Oklahoma State College 2000 — 2002
Applied Science in Business, Information Technology, 3.5
Tulsa Community College 2001 — 2001
Associate's degree, Information Technology
Eastern Oklahoma State College 1999 — 2000
Associate's degree, Information Technology
Dun and Bradstreet June 2012 - Present
Verizon Small Business April 2005 - January 2010
Comcast Cable August 2001 - April 2005
Skills
Account Management, B2B, New Business Development, Salesforce.com, Solution Selling, Invoicing, Accounting, Call Centers, Customer Service, Leadership, Management, Microsoft Excel, PowerPoint, Sales Process, SaaS, Training, Team Building, Strategic Planning, Microsoft Office, Customer Retention, Lead Generation, Selling, Cold Calling, Sales
Education
Northampton Community College
Farmers Insurance Group of Companies November 2014 - Present
Deloitte April 2011 - October 2014
Verizon Small Business January 2010 - March 2011
UnitedHealth Group January 2008 - January 2010
Skills
Project Management, Business Process..., Business Analysis, Leadership, Sales, Management Consulting, IT Strategy, Business Process, Business Transformation, ERP, Communication, Organizational..., Training, Project Analysis, Project Delivery, Project Estimation, Project Coordination, Employee Training, Help Desk Support, Help Desk Implementation, Help Desk Institute, Customer Service..., Sales Presentations, Sales Management, Staff Development, Technical Staff..., Global Staff Management, Global Strategy, Health Insurance, Healthcare Information..., Solution Implementation, ITIL v3 Foundations..., Hold Series 6, Hold Series 63, Insurance, Life Insurance
Education
Southwestern Christian University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Rhema Bible College 1996 — 1998
Associate of Arts (A.A.), Theology/Theological Studies
Verizon July 2015 - Present
Verizon Wireless February 2013 - June 2015
Verizon Small Business February 2012 - February 2013
Verizon Wireless May 2009 - February 2012
Alltel Wireless July 2008 - June 2009
Alltel Wireless January 2005 - June 2008
Skills
Leadership, Project Management, Customer Service, Sales Operations, Management, Customer Experience, Team Leadership, Wireless, Telecommunications, Direct Sales, Customer Retention, Solution Selling, Sales, Sales Process, Sales Management, Customer Satisfaction, Account Management, Cold Calling, Mobile Devices, Team Building, Training, Retail, Cellular Communications, Marketing, Product Marketing, Public Speaking, customer, cust, Merchandising, sales proce, sales op, team bu, mobile de, Marketing Strategy, Staff Development
Education
Verizon Wireless Mentor Program
Verizon Wireless Woman's In Leadership
The University of Georgia
Bachelor of Business Administration (B.B.A.), Marketing
WOW! Internet, Cable & Phone July 2015 - Present
Hewlett-Packard November 2013 - July 2015
Rhyming Planet Inc January 2008 - July 2015
Vista Life Sciences August 2012 - November 2013
Verizon Telecom April 2012 - August 2012
Verizon Small Business August 2010 - August 2011
Skills
SharePoint, Quality Assurance, Quality Center, Project Management, Project Planning, Requirements Analysis, Testing, Java, Product Management, SDLC, C#, Project Coordination, Project Delivery, Agile Project Management, Software Project..., BMC Remedy, Visio, User Acceptance Testing, PMBOK, MS Project, PMO, Business Analysis, Business Process..., Process Improvement, Microsoft Office, Management, Software Documentation, Integration, MS Office Suite, Adobe Creative Suite, HP Quality Center, Remedy, JavaScript, Training & Development, Project Implementation, Project Execution, Order Entry, Order Management, Agile Testing, Logistics Management, International Logistics, Visual Studio, Team Management, Business Requirements, Requirements Management, PDLC, Agile & Waterfall..., TFS, Business Process, IT Procurement
Education
University of Phoenix 2011 — 2012
Master of Management, Business Administration and Management
University of Phoenix 2009 — 2010
Bachelor of Science (BS) degree, Information Technology
Clarke University 2000 — 2002
Bachelor of Science (BS), Information Systems
SUNY Canton April 2014 - Present
Verizon Small Business April 2013 - July 2013
David Sullivan Law Enforcement Academy January 2013 - May 2013
SUNY Canton 2011 - 2013
SUNY Canton August 2012 - September 2012
Glenwood Management May 2008 - August 2012
Delta Omega Epsilon Fraternity, Inc. January 2011 - January 2012
Skills
Public Speaking, Customer Service, Event Planning, Fundraising, PowerPoint, Volunteer Management, Microsoft Word, Data Entry, Teamwork, Technical Writing, Training, Supervisory Skills, Community Outreach, Teaching
Education
St. Lawrence University 2014 — 2016
Master of Education (M.Ed.), Educational Leadership and Administration, General
SUNY College of Technology at Canton 2011 — 2013
Bachelor of Technology (B.Tech.), Law Enforcement Leadership and Management
SUNY College of Technology at Canton 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Criminal Justice
ross inc. retail investments serviceT. Rowe PriceAugust 2015 - Present
Primerica Agent 2010 - Present
Maryland Live Casino 2013 - 2015
Verizon Small Business 2000 - 2010
Visa 1991 - 2000
Skills
Customer Service, Management, Sales, Microsoft Word, Leadership, PowerPoint, Team Building, Public Speaking, Negotiation, Team Leadership, Coaching, Business Strategy, Social Media, Entrepreneurship
Education
University of Phoenix
Verizon Small Business August 2004 - Present
Skills
Business Strategy, Sales Management, Business Planning, Business Analysis, Multilingual
Education
University of Phoenix
Bachelor Degree of Business Science
Verizon Small Business July 2003 - Present
Verizon WAVE 2005 - 2009
Education
Hillsborough Community College 1989 — 1989
Business
Truman State University 1982 — 1983
Business
IBM September 2010 - Present
The Joan Gaeta Lung Cancer Fund November 2007 - Present
EarthLink, Inc. April 2006 - June 2009
Verizon Small Business October 2003 - March 2006
IBM August 2001 - July 2003
IBM February 1998 - July 2001
National Business Furniture October 1993 - February 1998
Skills
Channel Management, Business Communications, Non-profit..., Microsoft Office, Direct Sales, Territory Planning, Account Management, Channel, Consultative Selling, Solution Selling, Selling, New Business Development, Lead Generation, Social Networking, Social Media, Social Business, Social Media Marketing, Event Planning, Software Solution Sales, Channel Sales, Channel Partners, Nonprofits, Marketing Strategy, Cloud Computing, Enterprise Software, Management, Leadership, SaaS, Project Management, Sales Operations, Managed Services, Business Development, Sales Management, Program Management, Software Industry, Business Alliances, Sales, Professional Services, Sales Enablement, Sales Process, Demand Generation, CRM, Go-to-market Strategy, Product Marketing, Strategy
Education
Georgia State University 1993 — 1995
Bachelor's Degree, History
Georgia Institute of Technology 1989 — 1991
History, Technology, and Society
Marist School 1985 — 1989
High School
Verizon Small Business February 2015 - Present
Verizon Wireless March 2013 - February 2015
CCH Small Firm Services October 2009 - October 2010
AT&T October 2006 - October 2009
United States Marine Corps March 2003 - April 2009
Circuit City April 2002 - October 2006
Skills
Wireless, Mobile Devices, Telecommunications, Customer Experience, Direct Sales, Solution Selling, Account Management, Product Management, Sales, Team Leadership, Management, Managed Services, Team Building, Cold Calling, Leadership, Operations Management, Customer Service, Inventory Management, Business Strategy, Customer Retention, Customer Satisfaction, Sales Operations, Sales Process, Logistics, Selling, Retail, Merchandising, Profit, Recruiting, Sales Management, B2B, Salesforce.com, Sales Presentations, Strategic Partnerships
Education
Bellevue University 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
Georgia Northwestern Technical College 2009 — 2013
Associate's degree, Criminal Justice and Corrections
Verizon June 2015 - Present
Verizon Small Business June 2014 - May 2015
Verizon Small Business June 2014 - May 2015
Verizon Small Business August 2008 - May 2014
Verizon Small Business November 2005 - July 2008
Robert Half May 2003 - August 2004
Skills
Project Management, Matrix Management, Business Continuity, Business Continuity..., Emergency Management, Labor Management, Team Leadership, Key Performance..., Sales Performance, Performance Improvement, Data Analysis
Education
The College of New Jersey
Bachelor's Degree
Villanova University
Masters Certificate in Project Management, Applied Project Management
Job Corps December 2011 - May 2015
Verizon Small Business 2009 - 2011
Kaplan University 2008 - 2009
Skills
Admissions, Public Speaking, Career Counseling, Community Outreach, Presentation Skills, Student Recruiting, Microsoft Office, Interviews, Management, Admissions Counseling, Student Financial Aid, Recruiting, Job Coaching, Marketing Communications, Online Enrollment, High School Students, Young Adults, College Recruiting, Community Engagement, Job Fairs, Educational Outreach, Group Presentations, Microsoft Excel, Time Management, Professional..., Conference Coordination, Staff Development, Student Affairs, Leadership Development, Campus, Customer Retention
Education
University of Northern Iowa 2002 — 2005
Bachelor of Arts (B.A.), Interpersonal Communication
Bettendorf High School 1996 — 2000
High School, General Studies
Verizon September 1994 - Present
Verizon Enterprise Solutions September 1994 - Present
NYNEX Corp September 1994 - Present
Verizon Small Business September 1994 - Present
Bell Atlantic Professional September 1994 - Present
Verizon Communications Inc September 2006 - August 2013
Skills
Wireless, Telecommunications, Troubleshooting, Networking, Cisco Technologies, IP, VoIP, Telephony, ISDN, Fiber Optics, Ethernet, WAN, LAN-WAN, Routing, Software Installation, DSL, Switches, Routers, TCP/IP, Computer Network..., T1, Data Center, Network Design, Integration, Vendor Management
Education
Pace University 2012 — 2014
Associate of Science (A.S.), Information Technology
DeVry University new York 2003 — 2005
Network communications
LIU Brooklyn 2002 — 2004
Cisco
Arrise Consulting Enterprise, LLC. August 2014 - Present
The Aspen Group January 2013 - Present
Aspen of DC, Inc. January 2005 - March 2013
Applied Personnel January 1995 - April 2001
Verizon Small Business March 1991 - October 1994
Skills
Human Resources, Recruiting, Technical Recruiting, Performance Management, Employee Relations, Talent Acquisition, Strategic Planning, Change Management, Organizational..., Leadership, Customer Service, Applicant Tracking..., Team Building, Coaching, Leadership Development, Employee Benefits, Program Management, Training, Business Development, Virtual Sales, Virtual Assistance
Education
Morgan State University
Bachelor's degree, Marketing
Barclays September 2015 - Present
JP Morgan Chase March 2015 - September 2015
Capital One August 2012 - March 2015
ING Direct; division of Capital One February 2011 - July 2012
Chase October 2009 - December 2010
Vanguard August 2008 - September 2009
Verizon Small Business September 2006 - July 2008
AIG July 2005 - August 2006
Hexagon Engineering, Ltd January 2003 - June 2004
Skills
Transportation, Transportation Planning, Traffic Engineering, Traffic Management, Quality Center, SDLC, Test Planning, Quality Assurance, Agile & Waterfall..., Agile Testing, QTP, Test Automation, Test Cases, Manual Testing, Regression Testing, User Acceptance Testing, Software Quality..., Test Management, Defect Tracking, System Testing, HP Quality Center, HP QTP, Agile Methodologies, Business Analysis, Requirements Gathering
Education
New Jersey Institute of Technology 2010 — 2014
Master of Business Administration (M.B.A.), Information Technology
New Jersey Institute of Technology 2004 — 2005
Master's Degree, Intelligent Transportation Engineering
National Institute of Engineering (NIE), Mysore, Karnataka State, INDIA 1997 — 2001
Bachelor's Degree, Computer Science
Protection Concepts August 2014 - Present
Jefferson Southern Corporation January 2014 - June 2014
Verizon Small Business November 2013 - January 2014
AC Services June 2013 - November 2013
Southern Comfort Senior Care January 2011 - May 2013
McDonald's Corporation January 2008 - January 2010
Skills
Management, Sales Management, Office Administration, Client Billing, QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Word, Venipuncture, Medical Terminology, Medical Records, Medical Billing, Forklift Operation, Customer Relations, Customer Retention, Long-term Customer..., Security Management, Banking, Customer Service, Human Resources, Budget Monitoring, Scheduling, Appointment Scheduling, Machine Operation, Home Care, Alzheimer's Care, Payroll, Electronic Payments, Small Business, Problem Solving, EKG
Education
Metro Medical Training Center 2014 — 2014
Certified Medical Assistant CCMA, Medical/Clinical Assistant
Talladega Nursing Assistant Academy 2010 — 2011
Certified Nursing Assistant, Nursing Assistant/Aide and Patient Care Assistant/Aide
Gadsden State Community College 2008 — 2010
The iDREAMcompany April 1987 - Present
MCITelecomAlumni.org = MCI.com c.1963 February 2009 - Present
BecomingGod.org August 2008 - July 2012
The Coca-Cola Company June 2003 - October 2009
BellSouth & NBC News December 1998 - December 2002
Verizon Small Business July 1998 - December 1998
DHR International March 1998 - April 1998
Ford Motor Company January 1998 - March 1998
Verizon Small Business May 1997 - January 1998
Sprint August 1995 - March 1997
Skills
Trade Shows, CRM, Fashion, Recruiting, Brand Management, Event Planning, Lead Generation, Public Relations, VoIP, Team Building, Account Management, Strategic Planning, Sales Management, Sales, Product Management, Microsoft Office, Management, Leadership
Education
Georgia Perimeter College
Associate of Science, Psychology, Web Development & Graphic Designs
Digital Insight 2007 - 2014
Verizon March 2006 - December 2007
Verizon Small Business January 2004 - November 2005
Skills
Microsoft Office, Troubleshooting, Process Improvement, Technical Support, Microsoft Word, Windows 7, Windows XP, Windows Vista, Windows 8, Windows Phone, Mobile Devices, Microsoft Excel, BMC Remedy Ticketing..., CAD, Outlook, Lotus Notes, TCP/IP, Computer Hardware
Education
ITT Technical Institute-Oxnard 2000 — 2003
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Verizon Small Business April 2005 - Present
Verizon January 2005 - Present
Based-One Technologies, Inc January 2004 - Present
NII Holdings, Inc. January 2000 - January 2004
Arbitron, Inc January 1995 - January 2000
Orion Business Services Inc January 1993 - January 1995
Merex Corporation January 1988 - January 1993
Big Bend Community College January 1986 - January 1988
Big Bend Community College January 1983 - January 1986
Skills
Telecommunications, Data Center, IP, Managed Services, Solution Selling, VoIP, Cisco Technologies, Unified Communications, Cloud Computing, MPLS
Education
University of Puerto Rico 1977 — 1982
B. Sc, Business/Marketing/Accounting
University of Phoenix 1977 — 1981
Master of Arts, Adult Learning/Instructional Design
Leroy Jenkins INC October 2014 - Present
Fiserv March 2007 - October 2014
Verizon Small Business September 2004 - March 2007
Skills
Management, Project Management, Change Management, Operations Management, Supervisory Skills, Supervisory Experience, Staff Supervision, Leadership, Call Centers, Customer Satisfaction, Analysis, Team Management, Employee Engagement, Payroll
Education
Brown College 1999 — 2002
Associate of Arts (A.A.), Radio and Television Broadcasting Technology/Technician
Lease A Sales Rep January 2014 - Present
Verizon Small Business January 2010 - December 2013
Comcast February 2008 - January 2010
Hewlett Packard (Employee Purchase Program) January 2007 - February 2008
Skills
Sales, Account Management, Sales Management, Sales Process, Customer Satisfaction, Customer Retention, B2B, Customer Service, Sales Presentations, Key Account Management
Education
The George Washington University
Bachelor's degree, Marketing
Verizon Small Business May 2011 - March 2015
GameStop March 2007 - May 2011
Foot Solutions April 2003 - April 2007
Skills
Management, Sales, Retail, Customer Service, Inventory Management, Store Management, Analysis, Coaching, Communication, Shrinkage
Education
ITT Technical Institute-Thornton 2004 — 2006
Associate's Degree, Intermedia/Multimedia, 3.5
Comcast Business Class July 2011 - November 2014
Verizon Business June 2008 - May 2011
Verizon Small Business July 2006 - June 2008
WorldCom May 1999 - July 2006
Skills
Telecommunications, IP, VoIP, Managed Services, Telephony, Vendor Management, Management, Leadership, Data Center, T1, Customer Satisfaction, Customer Service, Salesforce.com, Project Management
Education
Lake Superior State University 1981 — 1986
BS, Recreation Management
PepsiCo - Frito Lay September 2012 - February 2013
Verizon Small Business August 2011 - March 2012
TXU Energy April 2007 - May 2008
IBM April 2003 - March 2007
IBM February 2002 - March 2003
IBM February 2001 - January 2002
IBM January 2000 - January 2001
IBM January 2000 - January 2001
IBM January 1998 - December 1999
Skills
Enterprise Software, Pre-sales, Business Analysis, Account Management
Education
Texas A&M University-Commerce 1995 — 1996
Bachelor of Business Administration (B.B.A.)
IBM November 2014 - Present
Waste Management May 2011 - October 2014
Monster August 2007 - May 2011
Verizon Small Business June 2007 - August 2007
Globallogic May 2005 - June 2007
Rivermine May 2005 - June 2007
Infosys June 2002 - May 2005
Skills
Business Intelligence, SDLC, Enterprise Architecture, Software Project..., Requirements Analysis, SQL, Software Development, Agile Methodologies, Java Enterprise Edition, Cloud Computing, Data Warehousing, Management, ETL, Business Analysis, Oracle, Consulting, J2EE, Java, Project Management, Relational Databases, Microstrategy, Problem Solving, webMethods Integration..., Web Services, Hadoop, Big Data Analytics, Leadership
Education
Indian Institute of Technology, Delhi 1998 — 2002
B. Tech
FNC Inc. February 2013 - Present
Progressive Insurance January 2010 - August 2011
Verizon Small Business January 2008 - December 2010
Education
Iowa State University 1989 — 2003
Verizon Small Business June 2008 - Present
Verizon June 2008 - Present
Fannie Mae April 2007 - April 2008
Accenture October 2006 - March 2007
XO Communications January 2005 - January 2006
Nextel Communications of the Mid-Atlantic, Inc. January 2003 - January 2005
Cable & Wireless Panama January 1995 - January 1999
REED SMITH SHAW & McCLAY January 1993 - January 1995
DOW LOHNES & ALBERTSON January 1989 - January 1992
ROSENMAN & COLIN January 1988 - January 1989
Skills
Customer Service, Contract Negotiation, Budgets, Contract Management, Team Leadership, RFP, Vendor Management, Negotiation, Operations Management, Process Improvement, Procurement, Cross-functional Team..., Telecommunications, Program Management, Project Management, Strategic Sourcing
Education
The University of Texas at Austin 1983 — 1985
University of Texas
B.A, Economics
Verizon Small Business 2015 - Present
Allconnect December 2011 - September 2014
Allconnect December 2011 - November 2012
Clear September 2009 - May 2010
Starbucks December 2007 - December 2008
Enterprise Rent-A-Car October 2003 - December 2007
Allstate March 1996 - October 2003
Skills
Leadership, Business Development, Management, Sales, Training, Operations Management, Customer Service, Business Planning, Marketing, Team Building, Customer Satisfaction, Coaching
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1991 — 1995
BS, Business Management
Verizon Wireless June 2015 - Present
Verizon Small Business June 2009 - Present
ADR Consulting, Inc. February 2001 - June 2009
Skills
New Business Development, Account Management, Sales Management, Contract Management, Management, Sales Prospecting, Sales Operations, B2B, Business Development, Cold Calling, Sales, Negotiation, Sales Process
Education
UPB 1994 — 1998
Bachelor of Business Administration (B.B.A.), Marketing
Universidad Privada Boliviana 1994 — 1998
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Universidad Privada Boliviana
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Bold, Bedazzled & Beyond January 2006 - Present
Girl Scouts of the USA; Girl Scouts of Eastern MA January 2002 - Present
Porsche Club of Northeast Region 1988 - Present
Verizon Small Business April 2011 - February 2015
Neponset Valley Chamber of Commerce 2009 - 2015
Verizon July 2010 - March 2011
Verizon Small Business July 2006 - June 2010
Verizon Small Business 2004 - 2006
Verizon 1993 - 2004
New England Telephone August 1976 - October 1993
Skills
Ledgemere Country Condo..., Zonta International..., Reed & Barton Retail..., Commonwealth of MA Bank..., Assoc Management..., Product Management, Sales Management, Marketing Strategy, Leadership, Segmentation, Management, Product Marketing, Project Planning, Selling, Strategy, Coaching, Marketing, Project Management, Strategic Partnerships, Outsourcing, Analysis, Newsletters, Marketing Communications, New Business Development, Training, Account Management, Condos, Telecommunications, Microsoft Excel, Vendor Management, Program Management, Sales
Education
Boston College - Wallace E. Carroll Graduate School of Management 1975 — 1980
MBA, Marketing
Wheaton College (MA) 1970 — 1974
BA, Economics
University of Pennsylvania - The Wharton School
Executive Education
Babson College
Executive Education
Columbia University - Columbia Business School
Executive Education
The Tuck School of Business at Dartmouth
Executive Education
University of Pennsylvania - The Wharton School
Certificate, Executive Education
Booz Allen Hamilton March 2013 - Present
Booz Allen Hamilton July 2010 - March 2013
ICF International November 2009 - July 2010
Verizon Small Business February 2009 - July 2009
Verizon Business June 2003 - February 2009
Skills
Enterprise Software, Training, Project Management, Budgets, Financial Modeling, Management Consulting, Business Planning, Management, Financial Analysis, Process Improvement, Team Management, Analysis, Strategy, Forecasting, Program Management
Education
Simmons College 1989 — 1993
Bachelor's degree, Accounting
Sears Holdings Corporation March 2013 - Present
Verizon Small Business January 2013 - March 2013
Coca-Cola Refreshments June 2010 - July 2012
Coca-Cola Refreshments May 2004 - June 2010
Overall Laundry Services January 2002 - May 2004
Overall Laundry Services May 1993 - January 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Communication, New Business Development, Negotiation, Contract Negotiation, Social Networking, Leadership, Account Management, Project Management, Management, Trade Shows, Sales, Marketing Strategy, Team Building, Training, Sales Operations, Business Development, Business Planning, Marketing, B2B, Cross-functional Team..., Retail, Strategic Planning, Inventory Management, Product Development, Sales Management
Education
University of Phoenix 2004 — 2006
MBA, Business Administration
Verizon Small Business October 1998 - Present
Skills
Managed Services, Salesforce.com, Sales Process, Cold Calling, Professional Services, Solution Selling, SaaS, Direct Sales, Selling, Unified Communications, Sales Presentations, Customer Retention, Enterprise Software, Channel Partners, Lead Generation, Telecommunications, VoIP, Sales
Education
Shippensburg University of Pennsylvania 1988 — 1993
Bachelor's degree, Business Administration and Management
Novarad November 2010 - Present
Griffin Hill February 2014 - June 2015
AtTask, Inc. May 2010 - October 2010
Taylor's Boats Inc. June 2008 - November 2009
ADP January 2007 - May 2008
Taylor's Boats Inc. March 2001 - August 2006
Verizon Small Business September 2003 - April 2005
Skills
SaaS, Account Management, Solution Selling, CRM, Business Development, Sales Operations, Sales, Team Building, Selling, Networking, B2B, Analysis, Negotiation, Management, Customer Satisfaction, Cold Calling, Salesforce.com
Education
Brigham Young University 1994 — 1998
BS, Microbiology major, Chemistry minor
TelePacific Communications August 2014 - Present
Verizon Small Business January 2014 - April 2014
Time Warner Cable November 2012 - January 2014
Tellabs January 2012 - November 2012
TEKsystems 2010 - 2010
Skills
Ethernet, Telecommunications, SDH, MPLS, VoIP, LTE, IP, Optical Fiber, Broadband, Fiber Optics, Telephony, WAN, DSL, Network Design, Wireless, T1, Troubleshooting, Cabling, Network Engineering, Routing, DS3, Backhaul, Vendor Management, Transmission, LAN-WAN, Computer Network..., Networking, Managed Services
Education
DeVry University 1999 — 2002
Bachelor's, Telecommunications
DeVry University 1999 — 2002
Telecommunications Management, Telecommunications Management
Verizon Small Business May 2009 - Present
Skills
New Business Development, Sales Management, Consultative Selling, Customer Relations, Direct Sales, Team Leadership, Solution Selling, Problem Solving, Territory, Cold Calling, Telecommunications, B2B, Team Management, Business Development, Sales Operations, Team Building, Management, Sales Process, Customer Retention, Account Management, Sales
Education
Florida State University 1997 — 1999
BS, Nutrition & Fitness
Penn State University 1994 — 1996
Artech Information Systems (Freddie Mac) September 2014 - March 2015
QinetiQ North America March 2014 - August 2014
Qinetiq North America (Westar Aerospace & Defense Group) March 2014 - August 2014
Time Warner Cable / EMC Consulting September 2013 - December 2013
7Delta, Inc. August 2011 - June 2013
High Performance Technologies, Inc. August 2010 - August 2011
Verizon Small Business August 2003 - April 2010
Verizon April 1997 - December 2002
Skills
Unix, Databases, Testing, Business Process, Oracle, Security, Program Management, Quality Assurance, XML, Troubleshooting, Project Management, PL/SQL, DB2, Management, Risk Management, TCP/IP, Leadership, COBOL, Business Requirements, HTML
Education
The George Washington University 1999 — 1999
Certtification, Oracle Database Administration / VersionOne Agile Training / Scrum Master Certification
University of Maryland College Park 1990 — 1993
Masters, Technology
Alabama Agricultural and Mechanical University 1985 — 1988
BS, Technology
Verizon Small Business August 2015 - Present
Verizon Wireless September 1994 - Present
Diana's Hair Salon January 1989 - September 1994
City of Middletown June 1989 - August 1994
Skills
Customer Retention, Marketing Strategy, Competitive Analysis, Retail, Cross-functional Team..., Vendor Management, Management, Team Leadership, Strategic Planning, Negotiation, Coaching, Training, Business Strategy
Education
Southern Connecticut State University 1992 — 1993
Middlesex Community College 1994 — 1995
Nestle S.A. June 2013 - February 2014
Time Warner Cable April 2012 - April 2013
Verizon Small Business March 2002 - December 2011
Skills
PMO, Requirements Analysis, Routers, Program Management, Cisco Technologies, Troubleshooting, Networking, Switches, VoIP, System Deployment, Technical Support, PMP, Project Management, ITIL, Vendor Management, LAN-WAN, Business Analysis, Network Administration, Visio, Telecommunications, SDLC
Education
University of Redlands 2012 — 2015
Bachelor of Arts (B.A.), Project Management, 3.5
University of Redlands 2012 — 2013
N/A, Project Management Certificate Program, 3.7
DeVry University 2010 — 2012
Health Information Technology Associate of Applied Science, Health Information/Medical Records Technology/Technician, 3.5
El Camino College 1990 — 1992
AS, Business Information Systems
AT&T October 2012 - Present
AT&T January 2009 - January 2012
Eastman Kodak July 2006 - June 2007
Verizon Small Business September 2005 - July 2006
The Home Depot - Headquaters December 2004 - July 2005
Cingular October 2004 - December 2004
Koninklijke Philips Electronics N.V. (Philips) August 2003 - October 2004
Kaiser Permanente September 2002 - April 2003
MCI Telecommunications August 2001 - February 2002
Sprint January 2001 - July 2001
Skills
English, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Troubleshooting, Account Management, Salesforce.com, Software Documentation, Management
Education
Prairie View A&M University 1994 — 1996
Master's Degree, Sociology
Prairie View A&M University 1989 — 1994
Bachelors of Business Adminstration, Marketing
Verizon Small Business November 2014 - Present
Verizon February 2011 - November 2014
Skills
Telecommunications, Management, Team Leadership, Microsoft Office, Call Centers, Troubleshooting, Microsoft Excel, Process Improvement, Customer Satisfaction, Account Management, Sales
Education
Robert Morris University
Economics
ThomasNet.com April 2013 - Present
Verizon Small Business April 1997 - 2012
TRAVEL MASTERS May 1996 - March 1997
American Family Theatre February 1989 - February 1995
Education
Florida State University
Completed 3 years toward a BA, Acting/Technical Theatre
Onondaga Community College
Acting, Directing, Technical Theatre
Nationwide Insurance August 2012 - Present
DSW April 2011 - November 2013
IBM January 2012 - August 2012
Verizon Small Business February 2007 - December 2010
BTI Systems March 2002 - February 2007
CIGNA Healthcare January 1998 - February 2002
Skills
Time Management, Customer Service, Lotus Notes, Troubleshooting, Microsoft Excel, Employee Benefits, Microsoft Word, PowerPoint, Benefits Administration, VoIP, Social Media, Product Design, HTML, T1s
Education
Phillips Jr College 1990 — 1992
Associate's degree, Business Administration and Management, General
Miller-Motte College-Cary 2011 — 2012
Certification, Esthetics
Phillips 66 June 2014 - Present
State of Michigan July 2012 - June 2014
State of South Carolina January 2012 - July 2012
City of West Palm Beach July 2011 - December 2011
NYS Office of Children and Family Services September 2010 - July 2011
Verizon Small Business December 2009 - September 2010
High Point Technology June 2005 - September 2009
Skills
ASP.NET, VB.NET, C#, ADO.NET, JavaScript, Project Management, Microsoft SQL Server, Oracle, DB2, CSS, User Controls, XML, XSLT, Crystal Reports, IIS, WCF, Web Services, HTML, AJAX, Microsoft Word, TFS, VSS, UML, Microsoft Office, SQL
Education
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor of Technology (B.Tech.), Computer Science, A
Verizon Small Business September 2007 - Present
Education
Allegheny College 1974 — 1979
Bachelor of Science (BS), Economics
Youth Service Bureau 2014 - 2015
Bethany Theological Seminary August 2012 - May 2013
Christian Peacemaker Teams May 2012 - May 2013
Barnes & Noble July 2010 - May 2012
Mechanicsburg Church of the Brethren January 2010 - June 2010
Verizon Small Business December 2006 - August 2008
Verizon November 2004 - December 2006
Skills
Public Speaking, Social Media, Microsoft Office, Event Planning, Community Outreach, Fundraising, Customer Service, Non-profits, Microsoft Word, Leadership, Research, Teaching, Event Management, Volunteer Management, Leadership Development, Training, Blogging, Nonprofits, Strategic Planning, Peacemaking, Christian Ministry, Personnel Management, Editing
Education
Bethany Theological Seminary 2009 — 2013
Master of Divinity (M.Div.), Peace Studies and Conflict Resolution
Elizabethtown College 2006 — 2008
Bachelor of Arts (B.A.), Communication and Media Studies
Bright House Networks May 2014 - Present
4th Joint Communication Support Element March 2011 - May 2014
Verizon Small Business February 2004 - June 2006
MCI Corporation April 2001 - March 2004
Skills
Telecommunications..., Information Technology, Software Installation, Hardware Installation, Equipment Installation, Field Installation, Provisioning, Circuit Design, Project Management, Project Coordination, Routers, Troubleshooting
Education
Nova Southeastern University 2002 — 2006
Bachelor of Science in Business and Professional Management, Business Administration, Management and Operations
Baruch College 1982 — 1986
Bachelor of Applied Science (BASc), Marketing
Hill-Rom February 2013 - Present
Verizon Small Business January 2001 - October 2012
Skills
Outsourcing, Purchasing, Time Management, VoIP, Telecommunications, Wireless, Lotus Notes, Telephony, Project Management, Procurement, BMC Remedy, DBMS, Agile Project Management, JDE Enterprise One, ImageNow, Microsoft Office, Microsoft Excel, Viseo, Global Sourcing, Policy Development, Account Reconciliation, Business Process..., RFQ Development, Process Improvement
Education
Indiana Wesleyan University 2006 — 2010
Bachelor of Science (B.S.), Business Management and Operations
Ball State University 1995 — 1997
Early Childhood Education and Teaching
Verizon Small Business June 1996 - Present
Verizon June 1996 - Present
Education
Molloy College 2001 — 2005
Bachelor’s Degree, Art Teacher Education, K - 12
St. Mary's High School 1984 — 1988
Cogent Communications March 2011 - Present
Cogent Communications February 2008 - March 2011
Verizon Small Business October 2004 - October 2008
Argonne National Laboratory August 2000 - May 2004
Education
Lewis University 2000 — 2004
BS, Math & Physics
Lockport Township High School 1996 — 2000
Canlan Ice Sports/Fort Wayne Officials Association 2011 - Present
iRely 2014 - 2015
UniFirst Corporation 2011 - 2012
Verizon Small Business 2008 - 2011
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Management, Research, PowerPoint, Sales, Leadership, Training, English, Process Improvement, Windows, Account Management, Business Analysis, Customer Service, Team Building, Sales Management, Team Leadership, HTML
Education
Nova Southeastern University—Shepard Broad Law Center 2004 — 2005
Law
Indiana University—Purdue University Fort Wayne 2000 — 2004
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Saint Francis Health System December 2012 - Present
Saint Francis Health System December 2008 - December 2012
Verizon Small Business May 1999 - August 2007
Education
Rogers State University 2006 — 2009
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Defense Language Institute 1990 — 1991
Certificate of Proficiency, Arabic Gulf Dialect
Kathy's Bookkeeping and Tax Services 2009 - Present
H&R Block 2007 - 2009
Verizon Small Business 1995 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Oklahoma State University 1989 — 1993
Finance, General
Verizon Small Business January 2013 - Present
First Energy Solutions April 2012 - January 2013
Comcast Business March 2009 - March 2012
idearc Media Corporation April 2007 - January 2009
Trib Total Media November 2004 - April 2007
WQED Multimedia January 2004 - November 2004
Trib Total Media September 1997 - January 2003
Skills
PowerPoint, Photoshop, Account Management, Marketing, Sales Management, Customer Retention, Sales, Sales Process, Direct Sales, Cold Calling, Salesforce.com, Sales Operations, Solution Selling, B2B, Customer Service, Business Development, New Business Development, Sales Presentations
Education
HACC, Central Pennsylvania's Community College 1977 — 1980
Associate of Arts (AA), Hospitality Administration/Management
Frontier Communications February 1998 - Present
Verizon Small Business February 1998 - February 2006
Education
LeTourneau University 1967 — 1971
Aeronautical/Aerospace Engineering Technology/Technician
Western Reserve , High School
AC Cruz State Farm June 2015 - Present
State Farm June 2015 - Present
AC Cruz State Farm Agency June 2015 - Present
United States Postal Service 2014 - August 2015
Verizon Small Business January 2005 - August 2014
Skills
Business Intelligence, Consulting, Telecommunications, Management, New Business Development, Sales, Call Centers, Managed Services, Solution Selling, Business Analysis, Leadership, CRM, Process Improvement
Education
Lock Haven University of Pennsylvania 1988 — 1990
Business Administration and Management, General
SkyBitz October 2014 - Present
Dex Media December 2013 - August 2014
Verizon Small Business November 2010 - June 2013
Independent Insurance Broker September 2009 - November 2010
Valpak March 2008 - September 2009
Enterprise Rent-A-Car October 2005 - November 2007
Skills
Account Management, Solution Selling, Sales Operations
Education
Universidad Americana (NI) 2003 — 2005
Bachelor's degree, Business Administration and Management, General
University of Maryland College Park 1998 — 2003
Psychology
Verizon Small Business September 1999 - Present
Skills
Telecommunications, Customer Service, Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Sales, Project Management
Education
Farmingdale State University of New York 1992 — 1997
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Telemate.Net 2015 - 2015
Software AG 2010 - 2014
Verizon Small Business 2009 - 2010
Bank of America 2006 - 2009
Education
Pensacola Christian College 1999 — 2004
B.S. Communications
Verizon Small Business December 1996 - Present
Education
Tarrant County College
Associate Degree in Computer Science, Computer Science
Verizon Small Business March 2011 - Present
Education
Collin County Community College 2015 — 2022
Associate of Science (A.S.), Business Administration and Management, General