Verizon Communications
Industry: Telecommunications company
DescriptionVerizon Communications Inc. is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is based at 1095 Avenue of the Americas in Midtown Manhattan, New York City, but is incorporated in Delaware. CEO: Hans Vestberg (1 Aug 2018–) Headquarters: New York City, New York, United States Revenue: 126 billion USD (2017) Parent organization: Bell Canada Subsidiaries: Verizon Wireless, AOL, Verizon Fios, Oath, Did you know: Verizon Communications is the second-largest telephone operating company by total revenue ($131.8 B USD). wikipedia.org
Verizon Communications List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Communications. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,328 Verizon Communications employees in database. Find out everything there's to know about Verizon Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Communications Employees
Time Warner Cable Business Services February 2013 - Present
EarthLink February 2011 - October 2011
Bvu Optinet January 2008 - January 2011
Telecommunications Resources, Inc. January 2002 - September 2008
Verizon Communications June 1998 - 2002
Skills
Solution Selling, Team Building, Managed Services, Direct Sales, Telecommunications, VoIP, MPLS, Expert relationship..., Broadband, Call Centers, Marketing Strategy, Experienced Sales..., Expert Solution provider, Commercial Sales Expert, Fiber Optic Networks, Expert Solutions..., Sales, Management, Leadership, Account Management, Sales Management, Customer Service, Market Strategy, Strategic Planning, Training, Salesforce.com, New Business Development, Sales Operations, Sales Process, Unified Communications, Strategy, Negotiation, Wireless, Marketing, Customer Satisfaction, Cold Calling, Customer Retention, Budgets, Team Leadership, SaaS, Cloud Computing, Enterprise Software, Business Development, CRM, IP, Cisco Technologies, Consulting, Strategic Partnerships, Contract Negotiation, Project Management
Education
Central Piedmont Community College 1995 — 1996
Real Estate Development
Durham Technical Community College
Opticianry/Ophthalmic Dispensing Optician, 2.95
JFC Temps - Part-time May 2014 - Present
American Mint April 2014 - May 2014
JFC Temps July 2013 - February 2014
Bath Saver April 2013 - June 2013
Aerotek December 2012 - January 2013
Aerotek October 2012 - October 2012
Boscov's August 2011 - September 2012
Verizon Communications February 2001 - August 2010
Verizon Commuications October 1999 - February 2001
Orthopaedic Surgeons of Central PA July 1997 - October 1999
Skills
Customer Service, Typing and Data Entry, Active Listening Skills, Medical Terminology, Receptionist Duties, Direct Sales, Sales, Retail, Telecommunications, Payroll, Data Entry, Time Management, Telephone Skills
Education
Computer Learning Network 1996 — 1997
Diploma, Medical Secretary, 95 out of a possible 100
Cambria-Rowe Business College-Johnstown 1986 — 1988
Associate's degree in Specialized Business, Executive Secretary, 2.8
University of Pittsburgh-Johnstown 1974 — 1975
Sociology
Verizon Communications March 2008 - Present
Verizon (former GTE) August 1996 - March 2008
Contel March 1993 - August 1996
Contel June 1985 - May 1988
Contel May 1983 - June 1985
Contel September 1976 - May 1983
Skills
Process Improvement, Project Management, Team Leadership, Telecommunications, Customer Service, Team Building, Security, Training, Sales Management, Change Management, Customer Service..., System Deployment, System Integration..., System Development, Bookkeeping, Original Composition, Teaching, Online Journalism, Vendor Management, Product Management, Managed Services, Program Management, Microsoft Excel, Cross-functional Team..., Business Analysis, Project Planning, Tax Preparation, Account Management, Management, Strategic Planning, Coaching, Customer Satisfaction, Negotiation, Call Centers, Customer Experience, Leadership, Sales, Customer Retention, Requirements Gatherings, Requirements analysis, Cloud Applications, System Administration, VoIP, Telephony, Salesforce.com, Human Resources, T1, DSL, Time Management, Wireless
Education
California State University-Sacramento 1982 — 1985
None, Business/Corporate Communications, 3.87 GPA
United Technologies-ONITY INC May 2013 - Present
VERIZON COMMUNICATIONS November 1980 - August 2012
Skills
Microsoft Office, Microsoft Excel, Oracle, Lotus Notes, VREPAIR, SOP, PeopleSoft
Education
City University of New York
Bachelors Degree, Speech Communications
Bloom Energy September 2011 - Present
iFixit February 2009 - September 2011
California Polytechnic State University's El Corral Bookstore June 2008 - February 2009
Ostendorf Ranch June 2007 - September 2007
Verizon Communications June 2006 - September 2006
Skills
Mechanical Aptitude, Design for Manufacturing, Materials, Product Design, Laboratory Equipment, High Temperature..., Solid Oxide Fuel Cells, Mechanical Engineering, Solidworks, Data Acquisition, Thermocouples, Pneumatics, Test Equipment, Equipment Maintenance, Plumbing, Welding, Temperature Measurement, PID, Engineering, Manufacturing, Electro-mechanical, Electronics, Circuit Design, Tube Bending, Heat Exchangers, Heaters, Power Electronics, DC Circuits, Technical Writing, SolidWorks, Process Engineering, FMEA
Education
California Polytechnic State University-San Luis Obispo 2005 — 2010
Bachelor of Science (B.S.), Mechanical Engineering
Google May 2014 - Present
P2S Engineering, Inc. September 2013 - May 2014
RJE Telecom January 2010 - September 2013
VERIZON COMMUNICATIONS January 2005 - November 2009
THE VANGUARD GROUP2005 January 2005 - August 2005
CCNY New York January 2003 - December 2003
OPTICAL REMOTE SENSING LABORATORY January 2002 - December 2002
BIOCHEMICAL LABORATORY January 2001 - December 2001
Skills
Project Management, Telecommunications, Engineering, Project Planning, Operations Management, Troubleshooting, Matlab, Wireless, Testing, Management, Visio, Program Management, Vendor Management, Integration, Analysis, Network Design, Leadership
Education
State University of New York at Buffalo - School of Management 2007 — 2010
PMBA, MBA
City University of New York City College 1999 — 2004
Bachelor of Engineering-Cum Laude, Electrical Engineering
Johnson & Johnson April 2014 - Present
CVS Health September 2008 - May 2014
Accent Marketing June 2007 - September 2008
Verizon Communications January 2001 - June 2007
Skills
Project Managment, Six Sigma, Lean Initiatives, Lean Sigma, ITIL, Leadership Development, Negotiation, Cultural Education, Diversity Planning, Diversity Training, Project Management, Lean Manufacturing, Call Center, Vendor Management, Team Building, Call Centers, Workforce Management, CRM, Re-engineering..., Planning Budgeting &..., Cost Reduction/Avoidance, Increase Productivity, Technology Integration, Strategy/Business Case..., Training, Outsourced Solutions, Quality Assurance, Best Practices, Order/Provisioning..., Product Launch Support, System/Service..., Talent Management, Cross-functional Team..., Operations Management, Software Documentation, Performance Management, Team Leadership, Outsourcing, Process Improvement, Leadership, Business Process...
Education
Bryant University 2011 — 2013
Masters, Business Administration
University of Massachusetts Dartmouth 1994 — 1998
Bachelors of Science, Civil Engineering
D.L.A.C. Roadtrips 2002 - Present
Little Stevens UnderGround Garage 2002 - Present
Verizon Communications 1997 - Present
Mulligan Security Corporation 1992 - 1997
Skills
WordPress, Wireless, Event Management, Leadership, Marketing Strategy, Telecommunications, Public Speaking, Microsoft Excel, Microsoft Word, Research, Strategic Planning, Project Management, Fundraising, Outlook, Management, Team Leadership
Education
SUNY at Empire State College 2010 — 2013
Bachelors of Science, Business Administration and Management, General
City University of New York-John Jay College of Criminal Justice
KPMG November 2014 - Present
SunTrust Bank Incorporated November 2013 - Present
SunTrust Bank January 2013 - Present
SunTrust Mortgage Incorporated August 2010 - Present
SunTrust Mortgage Incorporated October 2008 - August 2010
SunTrust Mortgage January 2008 - September 2008
SunTrust Mortgage October 2007 - January 2008
Verizon Communications May 2005 - August 2007
Defense Supply Center February 2003 - September 2004
Heritage Services Incorporated January 1999 - February 2003
Skills
Customer Service, Business Strategy, Data Entry, Microsoft Excel, Microsoft Office, Microsoft Word, Problem Solving, Project Planning, Administrative..., Government, Internet, Lotus Notes, Office Management, Quality Assurance, Mortgage Lending, Loans, Loss Mitigation, Analysis, Customer Satisfaction, Management, Finance, Teamwork, Call Centers, Credit, Mortgage Banking
Education
Strayer University (VA) 2007 — 2010
Bachelor of Business Administration (B.B.A.)
John F. Kennedy 1995 — 1998
Academic Diploma
Cheonggang Academy
Associate, Arts; Business Administration
Strayer University
Bachelor, Business Administration and Management; Business Management
Frontier Communications October 2005 - Present
Frontier Communications October 2005 - Present
Verizon Communications April 1998 - October 2005
Skills
Administrative..., Interviews, Onboarding, Administrative..., Sales, Management, Process Improvement, Process Scheduler, Call Centers, Telecommunications, Customer Service, Team Leadership, Customer Experience, Account Management
Education
Central Washington University 1994 — 1996
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Everett Community College 1991 — 1993
Associate of Arts (A.A.), General Studies
NCB Sexual Assault Response Team August 2013 - Present
Safe Horizon June 2013 - May 2015
Covenant House February 2013 - May 2013
Redeemer Evangelical Lutheran Church September 2010 - May 2013
Safe Horizon September 2011 - July 2012
Safe Horizon 2010 - 2012
New York Cares May 2010 - December 2010
Institute for Puerto Rican Hispanic Elderly (IPR/HE) September 2009 - May 2010
Verizon Communications March 1979 - June 2009
Skills
Social Services, Community Outreach, Non-profits, Psychotherapy, Fundraising, Youth Development, Psychology, Crisis Intervention, Client Intake, Psychoeducation IDV..., Clinical Case Management, Risk and Safety..., Adults, Case Management Services, Treatment, Mental Health Counseling, Interventions, Sexual Assault Response..., Behavioral Health, Therapists, Group Work, Mental Health, Training, Group Therapy, Adolescents, CBT, Anger Management, Child Development, Child Welfare, Counseling Psychology, Motivational..., Nonprofits, Mindfulness, Crisis Counselling
Education
NCB 2013 — 2013
Sexual Assault Response Training
Fordham University - Graduate School of Social Service 2011 — 2012
MSW, Clinical Social Wk/Social Wk & Law, 3.6
City University of New York-Herbert H. Lehman College 2004 — 2010
Bachelor of Arts (BA), Social Work, Cum Laude
CUNY Bronx Community College 1996 — 2000
Associate of Arts and Sciences (A.A.S.), Telecommunications
Verizon Communications June 1997 - Present
Skills
Microsoft Excel, Customer Service, Microsoft Office, Management, Team Leadership, Telecommunications, Troubleshooting, Networking, Leadership, Testing, Software Installation, VoIP, Customer Satisfaction
Education
City University of New York-College of Staten Island 2010 — 2015
Bachelor's degree, Accounting and Finance
City University of New York-College of Staten Island 2010 — 2015
Bachelor's degree, Accounting
PJBCM Dist. January 2008 - Present
Verizon Communications March 1966 - March 2008
Verizon Communications March 1966 - March 2008
Verizon Communicatiohs (Retired) March 1966 - March 2008
Skills
Computer Hardware, Data Networking I&R, Installation Consulting..., Project Management, Process Improvement, Troubleshooting, Network Administration, Technical Support, Windows Server, Active Directory, Microsoft Exchange, Disaster Recovery, Software Documentation, Customer Service, Data Center, Telecommunications, Customer Satisfaction, Program Management, Vendor Management
Education
City University of New York-College of Staten Island 1967 — 1970
Associates Degree, Computer Communications
Williamsburg Vocatioal H.S. 1954 — 1957
Diploma, Communication Electronics.Radio T.V.
Williamsburg Vocational H,S
Electrical, Electronics and Communications Engineering
Verizon Communications June 2011 - Present
Signature Realty Consultants July 2012 - August 2013
Flushing Hospital August 2012 - January 2013
South Nassau Communities Hospital June 2012 - August 2012
Mish Solutions October 2006 - May 2012
Verizon Communications November 2000 - June 2011
North Shore Health Systems June 2000 - November 2000
North Shore Health Systems December 1992 - June 2000
Skills
Real Estate, Selling, Purchasing, Short Sales, Sales, Customer Service, Business Development, Training, Healthcare, Leadership, Team Building
Education
Sanford-Brown Institute Garden City, NY 2011 — 2013
Certificate, Non-Invasive Cardiovascular Technology
City University of New York-John Jay College of Criminal Justice 1995 — 1999
Bachelor of Arts in Forensic Psychology, Minor in Forensic Science
Spire One Life January 2007 - Present
Verizon Communications August 1988 - December 2006
Skills
Employee Relations, Lifestyle Coaching, Public Speaking, Coaching, Training, Strategic Planning, Management, Strategy, Executive Coaching, Program Development, Team Building, Leadership Development, Organizational..., Management Consulting, Change Management, Leadership, Teaching, Customer Service, Entrepreneurship, Staff Development, Budgets, Personal Development, Event Planning, Program Management, Nonprofits, Small Business, Social Networking, Marketing, Fundraising, Workshop Facilitation, Event Management, Public Relations, Business Strategy
Education
Capella University
Bachelor of Science (B.S.), Business Administration
Berkeley College-Woodland Park 1992 — 1994
A.S., Business Management
9Sight2020, LLC. via 911Cyber.us & MyTrefis.com September 2010 - Present
Lexicon Digital Communications, LLC. @ LexiconDigital.tv October 2007 - 2013
FrameWork Interactive Technologies January 2011 - March 2012
Verizon Communications January 1999 - December 2009
iCON Broadcasting Network January 1999 - June 2004
Skills
Telecommunications, Social Networking, Social Media, Business Intelligence, Strategic Partnerships, Mobile Devices, Digital Media, Mobile Applications, Product Marketing, Analytics, Business Strategy, New Business Development, Entrepreneurship, Entertainment, IPTV, Program Management, Direct Marketing, Social Media Marketing, Global Business..., Venture Capital, Streaming Media, Cyber Operations, Emerging Technologies, Go-to-market Strategy, Cyber, Web Video, Cyber Defense, Mobile Marketing, Business News, International Logistics, Casino Gaming, Cyberlaw, Market Research, Quantitative Research, Interactive TV, Smart TV, Management Consulting, Strategic Consulting, Angel Investing, Military Operations, Social Media Measurement, Multilingual, Multi-channel Marketing, Mobile Communications, Trade Shows, Wearable Computing, International..., Google Analytics, Google+, Marketing
Education
NICET - National Institute for Certifications in Engineering Technologies 1987 — 1992
B.S. eqv. L3, Engineering: Electronics, Civil, Structural, Architectural Design
US Navy & Active Military Service & Reserves 1980 — 1986
Honorable Discharge, Aviation Support via Aircrew Survival Engineer, Design & Technician, E4
Camden County College 1976 — 1979
Graduate, Electronics, Communications & Engineering, 12
US Air Force Reserve April 2013 - Present
US Air Force Reserve March 2009 - September 2014
AT&T August 2007 - May 2008
Idearc Media June 2003 - August 2007
Pitney Bowes August 2002 - May 2003
Verizon Communications August 1995 - June 2002
Skills
Network Administration, Active Directory, Networking, Computer Network..., Network Configuration, Network Security, Troubleshooting, Security Clearance, Information Assurance, Information Technology, DHCP, TCP/IP, Computer Proficiency, Information Security, Communication Skills, Military Training, Military Operations, Microsoft Office, Written & Verbal..., SQL, Written & Oral..., Powershell, Leadership, Selling, Project Management, Honor Guard, Honor Guard Training, Business Solutions, Client Rapport, SharePoint, Employee Learning &..., Cyber-security, Training, Windows Server, Print Management
Education
Community College of the Air Force 2010 — 2015
Associate's Degree, Information Technology
Capitol College 2014 — 2017
Master's Degree, Computer and Information Systems Security/Information Assurance, Still attending
DeVry University 1991 — 1994
Bachelor's Degree, Telecommunications Management
VERIZON COMMUNICATIONS 2005 - 2011
VERIZON COMMUNICATIONS 1997 - 2005
NYNEX SCIENCE AND TECHNOLOGY 1987 - 1997
AT&T BELL LABORATORIES 1984 - 1987
Skills
Telecommunications, Ethernet, MPLS, IP, FiOS, Network Management..., ATM networks, Routers, Communication Protocols, Routing Protocols, LAN-WAN, Solaris, Unix, Data Transmission, Optical Communications, Frame Relay, Software Development, FCAPS, SQL, VoIP, SIP, Digital Video, Storage Area Networks, Iso 9000, FTTP, OLT, ONT, CPE, GPON, BPON, Servers, Linux, QoS, Traffic Management, MOPs, Defect Tracking, Defect Logging, Continuous Improvement, Gigabit Ethernet, NMS, Troubleshooting, Switches, Networking, Transmission, ATM Networks, WAN
Education
Bx. Science
Columbia University in the City of New York
Master of Science, Electrical Engineering
Brown University
Bachelor of Science, Electrical Engineering
Apple September 2012 - Present
Telecommunications and Banking November 1996 - April 2013
Verizon November 2011 - August 2012
SunTrust Bank 2010 - 2011
AT&T May 2008 - July 2010
Verizon Communications November 2003 - March 2008
Verizon Communications 1996 - 2003
Skills
Team Building, Customer Satisfaction, Team Leadership, Team Management, Mentoring, Client Relationship..., Consumer Products, Small Business, Retention, Retail Banking, Service Excellence, Operational Excellence, Call Center, Sales Support, Building Relationships, Sales Process, Expansion, Quotas, Sales Excellence, Consultative Selling, Coaching, Contract Negotiation, Billing, Call flow, Negotiation, Problem Solving, Analysis, Troubleshooting, Testing, Telecommunications, Financial Analysis, Resolution, Driving Revenue, Competitive Strategies, Productivity Improvement, CRM, Call Centers, Customer Retention, Management, Marketing, Sales, Sales Operations, Selling, Social Networking, Training
Education
Caldwell College 1994 — 1996
Associates, Business, Management, Marketing, and Related Support Services
Katharine Gibbs College 1992 — 1994
Certification, Legal Secretary
Fannie Mae 2010 - Present
Verizon October 1998 - June 2009
Verizon Communications 1998 - 2009
Bell Atlantic 1998 - 2000
Skills
Excel, Access, Word, PowerPoint, Outlook, Microsoft Office, Visio, Financial Analysis, Data Analysis, Metrics, Analysis
Education
California State University-Sacramento
B.S, Finance
Public Policy Solutions, LLC March 2015 - Present
Banta Consulting December 2010 - Present
Concero Global, Inc. 2008 - December 2010
Verizon Communications 1976 - 2007
Skills
Supply Chain, Strategic Planning, Mergers & Acquisitions, Strategy, Nonprofits, Executive Management, Start-ups, Entrepreneurship, Leadership, Management Consulting, Public Speaking, Mergers, Team Building, Business Strategy
Education
Central Michigan University 1970 — 1976
BS and MS in Accounting, Business and Accounting
EMC December 2012 - Present
McCracken Financial Solutions July 1998 - November 2012
Verizon Communications July 1997 - July 1998
Fidelity Investments January 1996 - July 1997
MAPFRE Insurance May 1993 - January 1996
Infor December 1990 - May 1993
Skills
Software Development, Release Engineering, Agile Methodologies, C#, AngularJS, JavaScript, Web Applications, Web Services, SOA, System Architecture, Software Design, Web Development, Business Intelligence, Business Process Design, User Experience, Business Process..., Responsive Web Design, Requirements Analysis, Version Control, Integration, Databases, Mentoring, Programming, XML, HTML5, REST, ASP.NET Web API, Microsoft SQL Server, Entity Framework, SQL, LINQ, ASP.NET, LESS, CSS, JSON, Bootstrap, TFS, Git, XAML, SDLC, IBM iSeries, DB2
Education
Bryant University 1987 — 1990
BSBA, Computer Information Systems
Global Cloud Xchange October 2014 - Present
General Dynamics Information Technology May 2012 - October 2014
SunGard August 2010 - May 2012
Insight Global October 2008 - July 2010
Alliance Data May 2008 - March 2009
LifeBridge Christian Church April 2008 - September 2008
Firestone Financial - Firestone, CO January 2007 - March 2008
Verizon Communications April 2001 - December 2006
24x7 Tech. Inc. (Logix Development Corp.) October 2000 - March 2001
U.S. Army January 1996 - December 1999
Skills
Routers, Cisco Technologies, Disaster Recovery, Network Administration, Servers, MPLS, Switches, Troubleshooting, EIGRP, Team Building, Data Center, Technical Support, DNS, Networking
Education
Regis University 2010 — 2011
Master of Science, Systems Engineering (in progress)
California Lutheran University 2004 — 2006
Bachelor of Science, Business Management
Cisco May 2014 - Present
Cisco Systems April 2011 - May 2014
Cisco Systems June 2009 - April 2011
Innovation Works May 2008 - August 2008
Verizon Communications November 2003 - June 2007
Verizon Communications October 2000 - November 2003
MCI WorldCom March 2000 - October 2000
Pilot Research Associates August 1998 - March 2000
Skills
Product Management, Business Strategy, Product Development, Competitive Analysis, Cloud Computing, Business Analysis, Cross-functional Team..., Enterprise Software, Go-to-market Strategy, Market Research, Quantitative Analytics, Marketing, Product Marketing, Product Launch, Marketing Strategy, B2B Marketing, Analyst Relations, Market Analysis, Quantitative Analysis, Sales Enablement, Business Development, SaaS, Channel Marketing, Marketing Communications, Partner Marketing, Field Marketing, Technology Marketing, Community Management, Strategy
Education
Carnegie Mellon University - Tepper School of Business 2007 — 2009
MBA, Marketing, Finance
University of Louisiana at Lafayette 1996 — 1998
MS, Computer Science
University of Madras 1992 — 1996
BE, Computer Science & Engineering
Lockard Strategic Advisors, LLC January 2013 - Present
Mission Critical Partners, Inc November 2010 - December 2012
L. Robert Kimball and Associates September 2006 - November 2010
Verizon Business January 2005 - September 2006
Verizon communications January 2004 - January 2005
Dominion Telecom May 2001 - October 2003
BroadStreet Commmunications July 2000 - May 2001
Bell Atlantic Data Solutions Group November 1999 - July 2000
Allegheny Communications Connect March 1999 - November 1999
Hyperion Communications, Inc July 1996 - March 1999
Skills
Telecommunications, Program Management, Project Management, Strategy, Product Management, Cross-functional Team..., Project Planning, PMP, VoIP, Leadership, RFP, Business Development, Project Portfolio..., Emergency Management, Strategic Planning, Management, Public Safety, Networking, Team Leadership, Integration, Security, Business Strategy, Product Development, Consulting, Homeland Security, Government, Marketing, Management Consulting, ITIL, Quality Management, Strategic Consulting, Organizational..., MPLS, Senior Executive..., Executive Management, Executive Coaching, Organizational..., Process Improvement, Team Mentoring, Business Unit Start-up, Agile Project Management, Strategic Financial..., Driving Growth, Mission Critical..., Technical Presentations, Oral & Written..., SDLC, IP, Cloud Computing, Enterprise Software
Education
California University of Pennsylvania 1988 — 1990
Master of Arts, Geography
California University of Pennsylvania 1984 — 1988
Bachelor of Arts, Political Science
Verizon Business May 2012 - October 2012
Verizon Business June 2009 - May 2012
Verizon Communications March 2004 - June 2009
Bell Atlantic/Verizon September 1997 - March 2004
Verizon (Bell Atlantic- NYNEX -New York Tel) August 1985 - September 1997
NY Telephone and NYNEX November 1978 - August 1985
Skills
Telecommunications, Product Development, Managed Services, Strategic Planning, Call Center, Strategy, Cross-functional Team..., Project Management, Management, Vendor Management, Process Improvement, Program Management, VoIP, Financial Analysis, Analysis, Pricing, Market Analysis, Budgets, Strategic Partnerships, Solution Selling, Unified Communications, Sales, Leadership, Negotiation, Call Centers, Product Management, Team Leadership, Competitive Analysis, Market Research, Analytics, Wireless, Training, Marketing, Mergers & Acquisitions
Education
Hofstra University 1979 — 1984
MBA, Business Statistics
City University of New York City College 1976 — 1979
BT, ElectroMechanical Engineering
Suffolk County Community College 1976 — 1978
AAS, Mechanical Technology
Leidos (formerly SAIC) September 2013 - Present
The Ember Cast, Inc. July 2009 - Present
SAIC March 2007 - September 2013
Grace Community Church of Howard County September 2008 - April 2013
Grace Community Church of Howard County September 2003 - September 2008
Verizon Communications September 2000 - March 2007
Verizon Communications/Bell Atlantic March 1996 - September 2000
Bell Atlantic March 1995 - March 1996
RWD Technologies February 1994 - March 1995
Skills
Oracle RAC, Gallup Strengths, High Availability, MBTI, Non-profit..., Unix Shell Scripting, Project Planning, Microsoft Office, MS Excel Pivot Tables, Team Leadership, MySQL, SQL Tuning, Database Administration, Databases, Team Building, Oracle, Performance Tuning, Cloud Computing, Leadership, Replication, Disaster Recovery, Enterprise Software, Start-ups, Unix, Enterprise Architecture, Public Speaking, ElasticSearch, Database Design, Technical Leadership, Quality Assurance, Data Warehousing, Sybase, SOA, System Architecture
Education
University of Maryland Baltimore County 1991 — 1993
MS, Computer Science
Capitol College 1987 — 1991
BS, Computer Engineering
Charles W. Woodward 1983 — 1987
Travelers December 2011 - Present
Rexus Realty July 2010 - May 2012
Verizon Communications November 2006 - June 2010
Verizon Communications April 2001 - November 2006
Burglar Alarm Technicians June 1999 - October 2000
Alfonso Insurance Agency September 1994 - April 1999
Alfonso Agency September 1994 - April 1999
Skills
Microsoft Office, Actuarial Science, Customer Service
Education
Bryant University 2005 — 2010
Bachelor of Science, Actuarial Mathematics
Bank of America Home Loans October 2010 - August 2011
Verizon Communications December 2009 - June 2010
Amgen July 2000 - June 2009
Amgen July 2000 - June 2009
Amgen Inc July 1990 - July 2000
Unisys Corporation January 1989 - January 1990
Unisys January 1987 - January 1989
Unisys January 1984 - January 1987
CSC January 1980 - January 1984
Skills
Microsoft Office 2007..., Visio, SharePoint, FoxPro, JDE Financials, Access, Microsoft Paint, FastStone Capture, FireFox, Internet Explorer, Analytical Trouble..., Work Relationship..., PowerPoint, Analytical Skills, Business Analysis, Project Management, Process Improvement
Education
California Lutheran University 1995 — 1998
Bachelor of Science, Computer Information Systems
Moorpark College 1992 — 1994
Associate Degree, Liberal Arts
Verizon Communications August 1978 - Present
PSWD of the UUA January 2005 - Present
Wine Shop at Home September 2010 - February 2013
Skills
Cross-functional Team..., Time Management, Team-oriented, Meeting Planning, Conflict Management, Organizational..., Creative Problem Solving, Leadership Development, Leading Meetings, Organizational..., Training Facilitation, Team Facilitation, Workshop Facilitation, Workshop Development, Strategic Planning, Vision Development, Adult Education, Leadership, Management, Public Speaking, Team Building, Wine
Education
Chapman University 2002 — 2005
MAOL, Organizational Leadership, 4.0
California State University Domninguez Hills 1997 — 2001
Bachelor of Arts (B.A.), Behavioral Sciences, 3.8
C.U.N.Y. 2008 - Present
Verizon Communications 1971 - 2003
Skills
Grant Writing, Fundraising, Grants, Event Planning, Community Development, Educational Leadership, Organizational..., Leadership, Policy, Board Development, Public Relations, Strategic Planning, Program Management, Strategic Communications
Education
Alliance Theological Seminary 2002 — 2006
Masters, Theology, Urban Studies, Pastoral Counseling
National Safety Council / N.Y. State 1999 — 2004
Certification, Safety Management and Implementation / Civilian Emergency Response
Hunter College / Hillman Enviromental 2002 — 2002
Certification, Terrorism Preparedness / The Impact of Terrorism
Harvard T.H. Chan School of Public Health 2001 — 2001
Certification, Leadership & Management Skills for Safety And Enviromental Professionals
City University of New York-Herbert H. Lehman College 1998 — 2000
Certification, Business Management & Design
Biblical Life College & Seminary 1992 — 1998
B.A., Theology
Queensborough Community College 1971 — 1975
A.A., Liberal Arts
Lehigh Tech. 1967 — 1969
A.S., Mechanical Drafting & Design
Satair Group September 2014 - October 2014
Ford Motor Company July 2007 - May 2011
YES Network July 2002 - July 2005
Verizon Communications June 1997 - August 2002
Skills
Forecasting, Negotiation, Critical Thinking, Project Management, PowerPoint, Supply Chain Management, Risk Management, Cross-functional Team..., Strategy, Process Improvement, CRM, Leadership, Management, Marketing, Budgets, Project Planning, Contract Negotiation, New Vendor Development, Vendor Relationship...
Education
Georgia State University
Master's Degree
Clark Atlanta University
MBA
Capital Normal University
N/A
Saint John's University
B.S.
MGECOM November 2014 - Present
SeniorHomes.com October 2012 - April 2014
CreditCards.com March 2008 - September 2012
Veria/Natural Wellness USA February 2007 - August 2007
Verizon Communications March 2005 - November 2006
Reunion.com December 2004 - March 2005
Canter and Associates 2001 - 2003
BizRate.com/Shopzilla.com 1998 - 2001
The Walt Disney Company 1996 - 1999
Skills
Affiliate Marketing, Online Marketing, Direct Marketing, Online Advertising, Email Marketing, Customer Acquisition, Conversion Optimization, CPL, Affiliate Management, CPM, B2B Marketing, Website Development, Customer Retention, Marketing Communications, Business Performance..., Advertising, Mobile Marketing, SEM, Marketing, Copywriting, PPC, Marketing Strategy, Lead Generation, Google Adwords, SEO, Business Development, Digital Marketing, Public Relations, E-commerce, Web Analytics, Landing Page..., Web Marketing, B2B, Online Lead Generation, Digital Strategy, Direct Mail, Google Analytics, Display Advertising, Omniture, Search Advertising, Organic Search, Interactive Marketing, Analytics, Digital Media, Web Content, Media Buying, A/B testing, Yahoo Search Marketing, Campaign Management, Mobile Advertising
Education
California State University-Long Beach 1982 — 1989
BA, History
Whittier
Blue Cross & Blue Shield of Rhode Island July 2015 - Present
Verizon Communications May 2015 - June 2015
Health Care Information - Medical Coding September 2014 - May 2015
Verizon Communications June 2012 - January 2014
ING U.S. January 2012 - April 2012
Verizon Communications August 1981 - January 2011
Skills
Business Analysis, Software Documentation, Business Requirements, Requirements Analysis, SDLC, Testing, Telecommunications, Requirements Gathering, Systems Analysis, Quality Assurance, User Acceptance Testing, Project Management, Change Management, Analysis, Troubleshooting, Software Development, Project Planning, Software Project..., Technical Writing, SharePoint, Program Management, Process Improvement, Business Process, Microsoft Word, Quality Center, Agile Methodologies, Integration, Provisioning, Data Analysis, Web Applications, Training, ClearQuest, Client Liaison, Team-oriented, Highly detail oriented, User Scenarios, Release Management, Production Support, MS Project, Documentation, Word, Billing, Use Case, Defect Tracking, Defect Identification, Defect Elimination, ICD-9-CM, CPT, Medical Terminology, Blueprint
Education
Providence College
BA, Modern Languages/Business Mgmt, Cum Laude GPA 3.4
Bristol Community College 2014 — 2015
Certificate of Achievement - Medical Coding, Health Care Information, GPA 4.0
Newbury College
Criminal Justice, GPA 3.97
Rhode Island College
Computer Science
IBEW Local #827 April 2013 - Present
Verizon Communications March 1996 - Present
NJ Dept of Community Affairs March 1993 - March 1996
Skills
Telecommunications, Vendor Management, Process Improvement, Call Centers, Troubleshooting, VoIP, Cross-functional Team..., Program Management, Team Leadership, Customer Satisfaction, Project Management, Management, Data Center, Visio
Education
Rutgers, The State University of New Jersey-New Brunswick 2002 — 2012
BS, Labor Studies and Employment Relations
Brookdale Community College 1990 — 1993
AA, Business Administration
VERIZON COMMUNICATIONS November 2008 - March 2012
VERIZON COMMUNICATIONS March 2001 - October 2008
GTE CORPORATION May 1998 - March 2001
GTE CORPORATION August 1997 - May 1998
GTE CORPORATION October 1992 - December 1996
GTE CORPORATION November 1987 - October 1992
BUSCH ENTERTAINMENT CORPORATION 1983 - 1987
Skills
Curriculum Design, Training & Development, Organizational..., Management Development, Organizational..., Appreciative Inquiry, Breakthrough Thinking, Myers-Briggs Certified, Multi-rater Feedback, Employee Training, Large Group Facilitation, Succession Planning, Workshop Facilitation, Program Management, Management, Coaching, Change Management, Leadership Development, Strategy, Leadership, Employee Engagement, Training, Call Centers
Education
Cabrini College 2003 — 2007
Master of Science, Organizational Leadership
University of South Florida 1974 — 1978
Bachelor of Arts, Mass Communications / Public Relations
Penn State Great Valley - School of Graduate Professional Studies
Agile Project Management Accelerated Certificate Program
Polley Associates Real Estate Education 2014 — 2014
Real Estate Salesperson, Real Estate National and State
TLK Group, LLC December 2010 - Present
verizon communications June 2009 - November 2009
CVS Pharmacy July 2007 - January 2009
Skills
typing, Customer Service, Sales Operations
Education
Bryant and Stratton College
Verizon Communications September 2005 - October 2009
Skills
Team Building, Customer Service, Telecommunications, Team Leadership, Strategic Planning, Coaching, Account Management, Project Planning, Sales, Process Improvement, Sales Management, Project Management, Program Management, Customer Satisfaction, Leadership, Cross-functional Team..., Entrepreneurship, Management, Strategy, Social Networking, Training, Leadership Development, Networking, Business Development, Direct Sales, Marketing, New Business Development, Small Business, Call Centers, Customer Retention, Marketing Strategy, Salesforce.com, Start-ups, CRM, Contract Negotiation, Vendor Management, Selling, Budgets, Social Media Marketing, Lead Generation
Education
Florida Institute of Technology 2007 — 2009
Master of Science, Information Systems/ Systems Management
Cheyney University of Pennsylvania 1999 — 2002
Bachelor of Science, Business Management
West Chester University of Pennsylvania
Verizon Communications March 2013 - Present
Verizon Communications February 2012 - March 2013
Verizon Communications July 2007 - February 2012
EMT Associates Inc. February 2007 - June 2007
Sears Holdings Corporation August 2003 - December 2006
Skills
Word, Excel, Customer Service, Retail, Problem Solving, Customer Relations, Customer Satisfaction, Outlook, Microsoft Office, Call Center, Selling, Social Media, Telecommunications, Telephone Skills, Team Leadership, Billing, Spanish, PowerPoint, Training, Marketing Strategy, Call Centers, Customer Retention, Retention Strategies
Education
California State University-Northridge 2006 — 2010
Bachelors of Science (BS), FCS - Consumer Affairs, Minor: Marketing
Verizon June 1999 - Present
Verizon February 2011 - August 2011
VERIZON COMMUNICATIONS February 2006 - February 2011
Verizon March 2001 - February 2006
Verizon June 1999 - 2001
Skills
Team Building, PeopleSoft, Microsoft Office, Human Resources, Process Improvement, Employee Relations, Vendor Management, Microsoft Excel, Management, Strategic Planning, Program Management, Outlook, Analysis, Research, Customer Service, Leadership, Sales, Recruiting, Team Leadership, Policy, Training, PowerPoint, Staff Development, Event Planning, Leadership Development, Organizational..., Payroll, Telecommunications
Education
Keller Graduate School of Management of DeVry University 2015 — 2017
Master of Business Administration (MBA), Human Resources Management and Services
Villanova University Online 2006 — 2007
Ceritificate, Human Resources Management and Services, C
University of Phoenix 2002 — 2004
Masters, Education/Adult Online Learning
City University of New York-Hunter College 1988 — 1994
Bachelors, Communications (Media)
LaGuardia Community College 1982 — 1985
Associates Degree, Liberal Arts
John Adams High School 1979 — 1982
High School Diploma, Radio, Television, and Digital Communication
St.Teresa 1976 — 1978
The Reading Clinic January 2012 - Present
Positive Change Via Me January 2009 - Present
Verizon Communications July 2006 - Present
Verizon July 1987 - Present
Verizon Communications May 1990 - July 2006
Benjamin Rush Center May 1986 - June 1995
Verizon Communications July 1987 - May 1990
Skills
Vendor Management, Software Documentation, SAP, Call Center, Business Analysis, Databases, Conflict Resolution, Procurement, Spanish, Visio, PeopleSoft, Team Building, Leadership, Customer Service, Telecommunications, Microsoft Office, Customer Satisfaction, Training, Team Leadership, Analysis, Cross-functional Team..., Strategic Planning, Operations Management, Budgets, Mental Health, Program Management, Project Planning, Quality Assurance, Security, Management, Process Improvement, Access, Call Centers
Education
Capella University 2012 — 2016
Master of Science Management, Social Work- Family and Couple Therapy
Argosy University - 2011 2008 — 2011
Master of Science Management, Forensic Psychology
Colorado Technical University
Master of Science Management, Project Management
Northcentral University
PhD, Business Administration
University of San Francisco
University of San Francisco
Applied Business Process Management
Villanova University
Bachelor of Arts, Business Administration - Information Technology
Unicom Wireless August 2015 - Present
Cellular Central, Inc. April 2010 - February 2012
The Cellular Connection, Moorehead Communications January 2009 - September 2010
Verizon Communications February 2000 - November 2004
Transco Railway Products Inc January 1995 - November 1999
Skills
Customer Satisfaction, Databases, Management, Mobile Applications, Training
Education
Bryant & Stratton College - Buffalo 2013 — 2015
AOS IT Mobile App Development, Android OS - Mobile App Development
Pioneer Joint Vocational School 1993 — 1995
Technical Diploma, Cooperative Business Education/Computer Information Systems
Buckeye Central High School 1992 — 1995
Diploma, General Studies
Verizon Communications June 1998 - Present
Skills
Team Leadership, Leadership, Microsoft Office, Project Management, Management, Engineering, Customer Service, Microsoft Excel, Team Building, Inspection, Supervisory Skills, Windows, Telecommunications, Troubleshooting, Oil
Education
Cambridge College 2005 — 2006
Master's Degree, Master of Management
Massachusetts Maritime Academy 1983 — 1987
B.S. Marine Engineering, Marine Engineering
Pentucket Regional H.S. 1980 — 1983
High School Diploma, General Studies
State of Massachusetts
3rd Class Steam Engineers License, Electrical and Power Transmission Installation/Installer, General
Centroid Systems January 2010 - Present
C3 Business Solutions September 2006 - January 2010
Focus 360 July 2005 - September 2006
Verizon Communications February 2001 - July 2005
WebCFO Corporation July 2000 - December 2000
Activision, Inc. March 2000 - July 2000
GTE Network Services December 1999 - March 2000
Nestlé USA November 1998 - December 1999
David Evans and Associates, Inc. 1997 - 1997
Skills
Oracle E-Business Suite, Oracle Financials, BI Publisher, Oracle Applications, Oracle Discoverer, Technology..., Organizational Change, Management Consulting, Change Management, ERP, Business Process, Oracle, Oracle HR, Business Process..., Business Process..., Integration, Analysis, Enterprise Software, SQL, Business Analysis, Consulting, Outsourcing, Strategy, Business Intelligence, Project Planning, CRM, Solution Architecture, IT Strategy, Management, SaaS, Professional Services, Requirements Analysis, Leadership
Education
California State University-Long Beach 2002 — 2005
Bachelor's degree, Business/Managerial Economics
MoreThanAPretzel.com August 2011 - Present
Verizon Communications 1979 - 2006
Waterfront Restaurant November 1993 - October 1997
Skills
Fundraising, Strategic Planning, Team Building, Customer Service, Microsoft Excel, Public Speaking, Nonprofits, Leadership, Community Outreach, PowerPoint, Leadership Development, Budgets, Microsoft Office, Management, Microsoft Word
Education
Cal Poly Pomona
Liberal Studies
University of Evansville
Nursing
Verizon June 2014 - Present
Verizon Communications October 2013 - June 2014
Verizon Communications October 2011 - October 2013
Verizon Communications October 2005 - October 2011
Verizon Communications November 2004 - October 2005
Verizon Communications August 2000 - November 2004
Verizon Communications January 1997 - August 2000
Skills
Analysis, Management, Call Centers, Budgets, Customer Service, Time Management, Fiber Optics, Process Scheduler, DSL, Payroll, Telecommunications, Training, Process Improvement, Six Sigma, Project Management, Vendor Management, Team Building
Education
Strayer University (VA) 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Quinnipiac University - School of Business 2011 — 2011
Master's of Science, Information Technology
Villanova University 2010 — 2010
Six Sigma Green Belt, Business Administration, Management and Operations
Villanova University 2010 — 2010
Six Sigma Lean, Business Administration, Management and Operations
Canisius College 1985 — 2008
BA, Communications
Erie Community College 1990 — 2005
Associate of Science (A.S.), Liberal Arts, 3.75
Comcast July 2015 - Present
NBCUniversal, Inc. July 2014 - June 2015
Comcast/NBC Universal May 2013 - August 2013
Verizon Communications June 2012 - August 2012
Haylor, Freyer & Coon, Inc. June 2011 - August 2011
Skills
Microsoft Excel, Microsoft Word, Finance, PowerPoint, Microsoft Office, SAP BW, SAP BPC, Hyperion, Teamwork
Education
Villanova University 2010 — 2014
Bachelor of Business Administration, International Business, Finance, 3.5/4.0 Cum Laude
City University London 2012 — 2012
Fall Semester Study Abroad Program, Business
Verizon communications 1968 - Present
Skills
Management, Microsoft Excel, Leadership, English, Public Speaking
Education
City University of New York
Verizon Communications 1981 - 2008
GTE Mobilent 1995 - 1999
Skills
T1, Cabling, VoIP, MPLS, Ethernet, DSL, WAN, Broadband, Unified Communications, Provisioning, Wireless, IP, Network Engineering, Troubleshooting, ISDN, Computer Network..., Telephony, ATM networks, Product Management, Switches, Solution Selling, Management, Telecommunications..., Customer Experience, Outsourcing, Sla, Technical Support, Business Process, Workforce Management, Service Delivery, Networking, Contact Centers, Disaster Recovery, Mobile Devices, Strategic Partnerships, Professional Services, LTE, Call Center Development, BPO, Team Leadership, Business Process..., Resource Management, Customer Service, Operational Excellence, Process Management, Business Analysis
Education
Univ of Phoenix 1998 — 2005
Master of Arts (MA), Organizational Management
California State University-Northridge 1991 — 1992
COPC
Frost.
South Nassau Communities Hospital August 2013 - Present
NU Health - Nassau University Medical Center August 2010 - August 2013
Primary Integration, LLC November 2007 - February 2009
Verizon Communications June 1996 - September 1999
Community Hospital of Smithtown June 1994 - June 1996
St. John's Hospital Smithtown May 1990 - May 1994
Southside Hospital October 1977 - April 1990
Waldorf Astoria New York 1975 - 1977
Skills
Marketing Strategy, Labor Relations, Healthcare, Contract Negotiations, Consultative Selling, Contract Negotiation, Market Analysis, Selling, Healthcare Information..., Hospitals, Clinical Research, Healthcare Management, Managed Care, EHR, Strategic Planning, Revenue Cycle, Strategy, Management, Program Management, Process Improvement, Operations Management, Team Building, New Business Development, Program Development, Practice Management, System Administration, HIPAA, EMR, Healthcare Consulting, Radiology, Informatics, Medical Devices, Healthcare Industry, Medicine, Leadership, Physician Relations, Medicaid, Executive Management, Patient Safety, Physicians, Inpatient, Quality Improvement, Medicare, Pediatrics, Home Care, Credentialing, Acute Care, Project Management, Critical Care, Meditech
Education
City University of New York 1988 — 1989
BA, Speech Pathology And Audiology
Glazer's Distributors June 2012 - Present
Glazer's Distributors October 2011 - July 2012
Diageo January 2006 - August 2011
GE Consumer Finance May 2005 - December 2005
Verizon Communications October 2004 - December 2004
Sport Supply Group October 2003 - August 2004
Level (3) Communications/Genuity June 2000 - June 2003
Skills
SAP, Vendor Management, Business Process, Management, Competitive Analysis, Pricing, Budgets, Nielsen, Trade Marketing, Analysis, Microsoft Office, Key Account Development, Human Resources, JDA, SharePoint, AS400, Concur, Diver, Nielsen AOD, SAP HANA, BEx Analyzer
Education
Christopher Newport University
Business
Kohl's Department Stores November 2013 - Present
Verizon December 1999 - July 2013
Verizon Communications 1999 - 2013
Skills
Call Centers, Telecommunications, Customer Service, Team Leadership, Customer Satisfaction, Troubleshooting, Multi Tasking, Problem Solving
Education
California State University-Northridge 1996 — 1998
Bachelor of Business Administration (BBA), Business Administration and Management, General, passing
California State University-Northridge
Bachelor of Business Administration (BBA), Business Administration and Management, General
Weichert Realtors July 2014 - Present
Florida Division of Real Estate April 2014 - May 2015
Easy Choice of NY March 2009 - June 2011
Johnson & Johnson, Pfizer Consumer Products 2005 - 2008
BearingPoint 1998 - 2004
Verizon Communications 1980 - 1998
Skills
Vendor Management, CRM, Project Management, Change Management, Operations Management, Call Center, Strategic Planning, Management, Training, Human Resources, Call Centers, Leadership, Strategy, Forecasting, Coaching, Customer Satisfaction, Customer Experience, Sales, Program Management
Education
Fairleigh Dickinson University
Master of Business Administration (MBA), Marketing/Marketing Management, General
City University of New York-Brooklyn College
BS, Business & Finance
Entellus Medical January 2015 - Present
InVentiv Health/OraPharma, Inc March 2014 - January 2015
Amgen August 2012 - February 2014
Verizon Communications April 2009 - August 2012
HSBC Consumer Lending November 2008 - March 2009
HSBC Consumer Lending March 2006 - November 2008
Casella Waste Systems November 2004 - March 2006
Casella Waste Systems, Inc d.b November 2004 - March 2006
The Schwartz Group Inc May 2004 - November 2004
Invitrogen Corporation May 2001 - September 2001
Skills
Sales, Account Management, Cold Calling, Territory..., Territory Account..., Marketing, Market Analysis, Pharmaceutical Sales, Biopharmaceuticals, Strategic Sales Plans, Sales Analysis, Business Planning, Business Development, Customer Service, Customer Support, Long-term Customer..., Building Relationships, Positive Can-do Attitude, Focused Execution, Coachable, Best Practices, Knowledge Sharing, Team-oriented, Osteoporosis
Education
University of Phoenix 2008 — 2011
Masters, Business Administration
Canisius College 2000 — 2004
BA, Psychology with Business Minor
Lexus of Seattle January 2012 - Present
Barrier Motors April 2007 - July 2011
Verizon Communications April 2004 - October 2007
Verizon January 1998 - April 2004
Skills
Sales Process, Cross-functional Team..., Sales Management, Call Centers, Coaching, Microsoft Office, Program Management, Microsoft Excel, Team Management, Customer Satisfaction, Automotive
Education
Central Washington University 1985 — 1987
Music Education, Communications
The Reading Clinic January 2011 - Present
Verizon Communications July 2006 - Present
Verizon 2004 - 2009
Verizon Communications May 1990 - July 2006
Benjamin Rush Center May 1986 - June 1993
Verizon Communications July 1987 - May 1990
Skills
Telecommunications, Project Management, Program Management, Vendor Management, Process Improvement, Business Analysis, Software Documentation, Visio, Call Center, Team Leadership, PeopleSoft, Troubleshooting, Project Planning, Customer Service, Team Building, Security, Access, Analysis, Strategic Planning, Quality Assurance, Account Management, Cross-functional Team..., Management, Sales, Sales Operations, Call Centers, Customer Satisfaction, Training, Strategy, Networking, Business Development, CRM, Microsoft Excel, Leadership Development, Leadership, Human Resources, Recruiting, Change Management, Employee Relations, Organizational..., Business Process..., Coaching, Employee Training, Product Management, Contract Negotiation, Management Consulting, Performance Management, SDLC, Operations Management, Budgets
Education
Capella University 2011 — 2015
Masters, Psychology in Counseling field, 3.89
Walden University 2011 — 2015
Doctor of Philosophy (PhD), Human Services - counseling
University of San Francisco 2011 — 2012
Masters Certificate, Logistics, Materials, and Supply Chain Management
University of San Francisco 2011 — 2012
Masters Certificate, Applied Business Process Management
Villanova University 2004 — 2012
Bachelor of Arts, Business Administration - Information Technology
Argosy University - 2011 2009 — 2011
Master of Science Management, Forensic Psychology
Northcentral University 2009 — 2011
PhD; PhD, Business Administration; Psychology
Colorado Technical University 2005 — 2007
Master of Science Management, Project Management
Verizon Communications Research ChemistShell Oil CompanyJune 1981 - June 1984
Skills
Leadership, Composites, Characterization, Requirements Analysis, Cross-functional Team..., Ethernet, Telecommunications, Research, Process Improvement, Program Management, Wireless, Product Management, Software Development, Vendor Management, IP, Testing, Unix, Project Management, Agile Methodologies, Cloud Computing, Software Project..., VoIP, Public Speaking
Education
Case Western Reserve University 1976 — 1981
Ph.D,, Chemistry
Telco Systems April 2014 - Present
eCape October 2013 - April 2014
Verizon Business January 2008 - November 2011
VERIZON COMMUNICATIONS January 2001 - January 2008
Bell Atlantic January 1999 - January 2001
NYNEX January 1998 - January 1999
NYNEX January 1995 - January 1998
NYNEX 1986 - 1995
Skills
Documentation, Strategic Planning, Product Management, Sales Support, Telecommunications, Training Delivery, Marketing and..., Web Communiucations, Event Planning, Executive..., Project Management, Software Documentation, Program Management, Sales Operations, Management, Strategy, Team Leadership, Enterprise Software, Customer Satisfaction, Leadership, Cross-functional Team..., Process Improvement, Business Development, Call Centers, Operations Management, Sales, Training, Vendor Management, Contract Negotiation, Marketing Strategy, Marketing, Team Building, Marketing Communications, Software Project..., CRM, Product Development, Project Planning, Integration, Analysis, Lead Generation, Budgets, Networking, Cloud Computing, Wireless, Business Analysis, Managed Services, VoIP, Data Center, Outsourcing, Access
Education
Carnegie Mellon University 1981 — 1985
Bachelor of Science, Public Policy and Management
Lesley College
Master of Science, Business Management
Verizon Communications February 2006 - Present
Hong Kong Information and Software Industry Association August 2004 - May 2005
Hong Kong IT Accountants Association May 2004 - November 2004
Founder Electronics of Peking University, Shenzhen Office, China November 2001 - May 2003
Bell Labs Lucent Technologies June 2000 - October 2001
Hong Kong Polytechnic University March 1983 - August 1985
Bell Laboratories September 1978 - February 1983
Skills
Telecommunications
Education
New York University - Polytechnic School of Engineering 1979 — 1981
MS, EE
Columbia University in the City of New York 1979 — 1979
EE
City University of New York City College 1974 — 1978
B. Eng., EE
AccuTemp Products January 2012 - Present
Frontier Communications February 2010 - April 2011
Verizon Communications December 1998 - June 2010
Skills
Call Center, Customer Satisfaction, Requirements Analysis, Issues Management, Requirements Gathering, Resource Management, Broadband, Workforce Management, Business Analysis, Telecommunications, Team Building, Customer Relations, Customer Service, Troubleshooting, Diagnostics, VoIP, Call Centers, Public Relations, Budgets, Operations Management, Forecasting, Training, Vendor Management, Process Improvement, Team Leadership, Cross-functional Team..., Program Management, Account Management, Sales Management, Management
Education
California State University-Northridge 1995 — 1997
Bachelors, Sociology/Criminolgy
Los Angeles Pierce College 1992 — 1995
Associate of Arts, Sociology
Advantgag Technical Resources February 2013 - Present
Verizon Telecommunications FIOS tech support and esc specialist August 2007 - October 2010
Verizon Communications 2007 - 2010
WNY AmeriCorps VISTA February 2007 - August 2007
PSI International Inc.Fairfax VA January 2005 - January 2006
APAC Customer Services December 2002 - December 2004
Sutherland Global Services November 1999 - November 2001
Welch Allyn DCD June 1987 - November 1999
Skills
Troubleshooting, Graphic Design
Education
Institute of Art of Pittsburg 2011 — 2013
went to SUNY East Syracuse Location, Bachelors Program major Phototography and Graphic Design, 3.0
SUNY IT Utica new horizons 2002 — 2002
mcse track from may to november 2002
Boces 1999 — 1999
Web Design
Bolt Beranek and Newman Inc. 1980 — 1980
Business Applications Programming for basic and cobol
Womens Enterprises 1978 — 1978
Basic Electronics at Wentworth Institute in Boston MA, basic electronics
University of Massachusetts Boston 1975 — 1975
none, Communications and Liberal Arts
Champlain College 1966 — 1968
ABS, business and medical secretariao
State University of New York Empire State College
current going to BA, Journalism and Photograpy
Cayuga Community College
none, local area networks, C programming language
Onondaga Community College
none, Micro Programming and Lab
Verizon Information Services Data Center Operations -WestVerizonJanuary 1979 - June 2012
Verizon Communications 1994 - June 2011
Verizon 1985 - 1994
Skills
Data Center, Unix, Servers, Network Administration, Operating Systems, Hardware, Networking, HP-UX, AIX, Cloud Computing, Disaster Recovery, Virtualization, ITIL, Telecommunications, Security, Cisco Technologies, Storage, VoIP, IT Strategy, IT Service Management, IT Operations, Integration, Troubleshooting, HP, System Deployment, IT Management, Managed Services, IBM AIX
Education
University of Phoenix 1992 — 1994
BSBA, Business Administration
Cerritos College 1987 — 1990
AS, Economics
NYS ITS - Public Safety October 2013 - Present
State University of New York October 2011 - October 2013
Consulting and Website Design June 2008 - October 2011
Department of Veterans Affairs June 2010 - June 2011
Verizon Communications 2000 - 2008
NYNEX/Bell Atlantic Science & Technology 1994 - 2000
NYNEX Service Company 1985 - 1994
Skills
Business Analysis, Telecommunications, Project Management, Unix, Web Development, Analysis, Information Architecture, Web Design, Program Management, Requirements Analysis, HTML, Management, Software Project..., Integration, Visual Studio, Configuration Management, Database Admin, .NET, Enterprise Software, Visio, SQL, Dreamweaver, Software, OBIEE, Data Analysis, SDLC, JavaScript, Testing, Linux, Databases, Software Development, Oracle, CSS
Education
The George Washington University - School of Business 2006 — 2007
Master's Certificate, Project Management
Marlboro College 1999 — 2000
MSIE, Internet Engineering
LIU Brooklyn 1994 — 1996
MBA, General Business
City University of New York-Hunter College 1969 — 1976
BA, MA, Humanities, Studio Art
Aunt Niecy's Family Daycare October 2011 - Present
Verizon Communications January 2003 - April 2010
Verizon Communications January 2002 - January 2003
Bell Atlantic Company January 1999 - January 2002
Skills
Outlook, Payroll, Administrative..., Team Building, Budgets, Spreadsheets, Training, Contract Management, Administrative...
Education
Strayer University
Bachelors of Business Administration, Business Administration
Strayer University
Associates of Arts, Business Management
Catonsville Community College
Associates, Mortuary Science
Strayer University
Graduate Program, Masters in Teachers in Leadership
Verizon February 2013 - August 2015
Knight Nursing Agency September 2002 - May 2012
Verizon Communications July 2000 - June 2009
Con Edison May 1995 - July 2000
Con Edison, Engineering Dept. February 1989 - May 1990
Education
Long Island University, C.W. Post Campus
MBA, Business Administration
Polytechnic University
MS, Management of Technology
City University of New York City College
BS, Electrical Engineering
The George Washington University - School of Business
Masters Certificate, Project Management - 2008
Villanova University
Master's Certificate, Six Sigma Green Belt - 2009
Amazon Web Services December 2014 - Present
Genband September 2011 - October 2014
Yahoo! August 2010 - September 2011
Sonus Networks December 2005 - August 2010
Verizon Communications June 1999 - September 2005
Institute of Complex Engineered Systems 1997 - 1999
Integrated Information Systems 1997 - 1997
A. L. Systems Inc. 1996 - 1997
Skills
Cross-functional Team..., Leadership, Team Building, Agile Methodologies, Product Management, Telecommunications, Mobile Applications, Software Development, Distributed Systems, Cloud Computing, Web Services, Integration, Mobile Devices, SOA, Software Project..., IP, Pre-sales, Wireless, Program Management, Vendor Management, SIP
Education
Carnegie Mellon University 1997 — 1999
MS, Computer Engineering
Visvesvaraya National Institute of Technology 1992 — 1996
B.E., Electrical Engineering
maxIT Healthcare August 2009 - Present
Mount Sinai Medical Center October 2007 - August 2009
Riverside Health System April 2006 - October 2007
Iowa Foundation for Medical Care 2004 - 2006
Christopher Pound INC. October 2001 - September 2004
Verizon Communications January 2000 - September 2001
Education
Carleton University 1991 — 1995
BC Forward Consulting January 2008 - Present
BCforward Consulting January 2008 - Present
Orchid Infosystems September 2007 - December 2007
Brightpoint, NA 2006 - 2006
United Way of Central Indiana 2000 - 2005
Global Crossing September 1998 - June 2000
Verizon Communications 1992 - 1998
Systemhouse 1990 - 1992
Baker & Daniels January 1987 - December 1990
Skills
Vendor Management, CRM, Project Management, PMP, Process Improvement, Business Intelligence, Telecommunications, MS Project, Management, Cross-functional Team..., Requirements Analysis
Education
Butler University - College of Business Administration 1988 — 1996
MBA, Business
Earlham College 1979 — 1983
Bachelor of Science, Computer Science
Bill Me Later, Inc. A Paypal Company October 2012 - Present
Catalyst360° (The Hartford) October 2011 - October 2012
Synchronoss Technologies March 2011 - October 2011
Network Solutions February 2010 - February 2011
TeleTech July 2009 - February 2010
Discover Financial Services June 2006 - July 2009
Telespectrum Inc December 2005 - June 2006
SEI Inc August 2005 - December 2005
Verizon Communications August 2004 - August 2005
JPMorgan Chase & Co August 2003 - August 2004
Skills
IEX TotalView, Avaya PBX, Aspect EWFM, Workforce Management, IEX, Aspect, Access, Process Improvement, Call Center, Team Building, Telecommunications, Capacity Planning, Call Centers, Avaya, BPO, TotalView, Management, Customer Service, Leadership, Coaching, Operations Management, Team Management, Training, Customer Satisfaction, Contact Centers, Team Leadership, Service Delivery, Customer Experience, Forecasting, IVR, Project Management, Telephony, Time Management, Vendor Management, Outsourcing, Technical Support, Call Center Development, Resource Management, Business Analysis, Human Resources, CRM, Performance Management, Interviews, Business Process..., Inbound Marketing, Customer Retention, Disaster Recovery, Process Scheduler, Sales, Troubleshooting
Education
Keller Graduate School of Management 1994 — 2001
Masters in Information Management Systems, Information Management Systems
DeVry University 2000 — 2001
B.S, Information Systems; Network Administration
The Ohio State University 1995 — 1999
B.S, Business Administration Major Marketing
Cairo University 1993 — 1995
Marketing
Stephanie J. Beavers Communications January 2010 - Present
iWorkwell, Inc. May 2012 - April 2015
Verizon Communications July 2006 - July 2009
Verizon Communications, Public Affairs, Policy & Communications February 2001 - July 2006
Verizon Communications, EEO Compliance November 1998 - January 2001
Bell Atlantic 1989 - 1998
Skills
Proofreading, Editing, Writing, Dissertations, Resume Writing, Word, Microsoft Office, PowerPoint, Excel, Marketing Communications, Documentation, Content Management, Spanish, SEO, Compliance, Business Planning, Press Releases, Technical Writing, Problem Solving, Public Speaking, Group Instruction, Grant Writing, Microsoft Excel, Microsoft Word, Team Building, Customer Service, Marketing, Program Management, Sales, Start-ups, Research, Web Content, Social Networking, Human Resources, Blogging, Publications, Management, Social Media Marketing, Social Media, Nonprofits, Facebook, Online Marketing
Education
Cornell University School of Industrial Labor Relations 1998 — 2000
Certificates in EEO Studies, EEO Complaint Handling
Cabrini College 1995 — 1996
Certificate in Marketing
Wells College 1975 — 1979
BA, cum laude, Liberal Arts
Verizon Communications 1977 - Present
Verizon Communications September 1977 - September 2003
Winsted Evening Citizen daily newspaper October 1974 - September 1977
Skills
Editing, Journalism, Newspapers, Copy Editing, Feature Articles, Storytelling, News Writing, Editorial, Magazines, Press Releases, Publications, Proofreading, Copywriting, Web Content, Publishing, Newsletters, Creative Writing
Education
Central Connecticut State University 1968 — 1972
Bachelor of Arts (B.A.), English
Dobbs Ferry High School 1964 — 1968
CVS Health May 2014 - Present
RBS Citizens Group January 2012 - September 2014
Citizens Financial Group October 2010 - January 2012
RBS/Citizens Financial Group July 2006 - October 2010
Collette Vacations September 2005 - June 2006
Verizon Communications September 2000 - September 2005
Stop and Shop October 1989 - August 2000
Skills
Banking, Call Centers, Customer Service, Data Entry, Human Resources, Interviews, Management, Operations Management, Payroll, Team Building, Software Documentation, Training, Time Management
Education
Empire Education Group 2006 — 2007
Esthetics/Nails
JOHNSON & WALES
Bachelor of Science, Hospitality Sales; Meeting Management
Bryant University
Human Resources Specialist
Saint Leo University June 2013 - Present
Averett University October 2012 - Present
Saint Leo University October 2012 - Present
International PhD Sisters Association April 2011 - Present
Verizon Communications July 2000 - November 2010
Children's Hospital of Pittsburgh June 1997 - July 2000
United Health Care November 1994 - June 1997
Skills
Organizational..., Leadership Development, Adult Education, Higher Education, Public Speaking, Published Author, Qualitative Research, Microsoft Office, Learning Management..., Teaching, Distance Learning, Healthcare, Program Development, Workshop Facilitation, Program Management, Leadership, Strategic Planning, Policy, Critical Thinking, Change Management, Career Development, Curriculum Design, Research, E-Learning, Grant Writing, Conflict Resolution, Data Analysis, Educational Leadership, Curriculum Development, Community Outreach, Instructional Design, Women Leaders, Educational Technology, Fundraising, Performance Management, University Teaching, Resume Writing, Team Building, System Administration, Social Services, Blended Learning, Proposal Writing, Analysis, Nonprofits, Professors, Technical Writing, Social Networking, Classroom, Volunteer Management, Program Evaluation
Education
Capella University 2008 — 2012
PhD, Human Services
University of Phoenix 2007 — 2008
Master, Business Management
University of Phoenix 2004 — 2008
BS, Business Management
JP Morgan Chase & Co October 2011 - Present
SOLIX, Inc January 2001 - November 2011
Verizon Business January 2001 - July 2009
Verizon Business January 2007 - February 2009
Verizon Communications March 2004 - December 2006
Verizon Communications December 1998 - March 2004
EducationBrooklyn College January 1984 - January 1987
Skills
Service Delivery, Telecommunications, Vendor Management, Process Management, Call Center, Research, Account Management, Analysis, CRM, Call Centers, Customer Satisfaction, Customer Service, Government, Leadership, Management, Process Improvement, Program Management, Project Management, Project Planning, Quality Assurance, SDLC, Sales, Troubleshooting
Education
City University of New York-Brooklyn College
- September 2008 - Present
Verizon Communications April 2005 - February 2008
Verizon Communications May 2003 - April 2005
Verizon Communications August 2000 - May 2003
Verizon Communications June 1996 - August 2000
Verizon Communications March 1994 - June 1996
Verizon Communications July 1983 - March 1994
Skills
Project Management
Education
The George Washington University
Project Management
City University of New York 1969 — 1972
AAS, Electrical and Computer Technology
Verizon Corporation June 2013 - Present
CABLEVISION - NEW YORK February 2013 - June 2013
Jetlun Corporation December 2009 - October 2012
Jetlun Corporation February 2010 - January 2012
Verizon Communications 2003 - 2007
Verizon May 2001 - June 2003
Excelcomindo Patrama - Indonesia (Verizon Affiliate) January 1999 - May 2001
Skills
Wireless, Telecommunications, Program Management, VoIP, Mobile Devices, Product Management, Integration, Vendor Management, Managed Services, Broadband, Cellular Communications, Team Leadership, LTE, WiMAX, Product Development, Project Management, Cross-functional Team..., Strategic Partnerships, New Business Development, WiFi, Contract Negotiation, Service Delivery, UMTS, Outsourcing, Business Development, Six Sigma, Change Management, IPTV, Unified Communications, Microwave, 3G, CDMA, Architecture, Wireless Broadband, Project Portfolio..., SIP, SaaS, Mobile Communications, Pre-sales, Management, Project Planning, Business Strategy, System Deployment, Process Improvement, RF, Account Management, Sales Management, Mobile Technology, GSM, Product Marketing
Education
Rutgers University 2008 — 2011
BS / BS, Finance and Economics
Carnegie Mellon University 1995 — 1995
Technology Certificate, Technology Innovation
New Jersey City University 1978 — 1982
BA, Mathematic / Computer Science
Verizon February 2015 - Present
Verizon Communications April 2007 - Present
Verizon April 2006 - January 2007
Verizon June 1997 - April 2006
Verizon June 1994 - June 1997
Skills
Leadership, Telecommunications, Networking, VoIP, Cross-functional Team..., WAN, Project Coordination, Optical Fiber, Management, Negotiation, Customer Satisfaction, Fiber Optics, Solution Selling, Engineering, Ethernet, Computer Network..., Telephony, MPLS, LAN-WAN, Network Design, IP, T1, Network Engineering, Unified Communications, Managed Services
Education
Pace University 2000 — 2003
Masters, Information Systems
City University of New York 1993 — 1996
Bachelor of Technology, Electromechanical Engineering Technology
City University of New York 1990 — 1993
Associate of Applied Science, Mechanical Engineering Technology
MARTIN LUTHER HIGH SCHOOL 1986 — 1990
Verizon Communications January 2010 - Present
Verizon January 2004 - January 2010
Verizon July 2000 - January 2004
Verizon November 1996 - July 2000
Skills
Access, Administration, Agile Methodologies, Agile Project Management, Budgets, Business Analysis, Business Development, Business Process..., Call Centers, Certified Project..., Change Management, Cross-functional Team..., Contract Negotiation, Customer Service, Entrepreneurship, Event Planning, IP, IT Strategy, ITIL, Integration, Inventory Management, Leadership Development, Leadership, MS Project, Managed Services, Management, Merchandising, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, Operations Management, Networking, PMP, Performance Management, PMO, Process Improvement, PowerPoint, Program Management, Profit, Project Delivery, Project Management, Project Portfolio..., Public Speaking, Quality Assurance, Recruiting, Requirements Analysis, Requirements Gathering, Resource Management, Retail
Education
Caldwell University 2003 — 2016
Bachelor’s Degree, Business Administration and Management, General, Senior
Somerset County Department of Human Services May 2010 - Present
Somerset Hills YMCA June 2006 - May 2010
Verizon Communications May 2006 - May 2008
Verizon 2006 - 2008
AT&T 1987 - 2008
AT&T May 1999 - June 2005
AT&T June 1998 - June 1999
AT&T January 1996 - June 1998
AT&T January 1994 - December 1995
Skills
Recruiting, Talent Acquisition, Microsoft Office, Human Resources, Organizational..., Employee Relations, Management, Training, Interviews, Negotiation, Conflict Resolution, Coaching, Vendor Management, Personnel Management, Team Building, Career Development, Strategy, Human Resource...
Education
Fairleigh Dickinson University-Florham Campus 1988 — 1990
MA, Industrial Psychology
City University of New York-Brooklyn College 1974 — 1978
BA, Psychology
Verizon April 2015 - Present
MarKommunications February 2011 - Present
New York Life January 2015 - April 2015
Wyndham Worldwide November 2012 - February 2013
Prudential August 2011 - March 2012
Montefiore August 2007 - February 2011
Verizon Communications 2007 - 2007
UBS 2005 - 2006
1199SEIU National Benefit Fund 2000 - 2005
Barnert Hospital 1989 - 2000
Skills
Internal Communications, Public Relations, Newsletters, Strategic Communications, Corporate Communications, Marketing Communications, Crisis Communications, Workshop Facilitation, Press Releases, Strategic Planning, Media Relations, Editing, Program Management, Copywriting, Publicity, Speech Writing, Web Content, Training, Employee Engagement, Publications, Content Management, Marketing Strategy, Marketing, Community Development, Content Strategy, Communications Planning, Writing, Copy Editing, Event Planning, Event Management, Content Development
Education
City University of New York
Master's degree
Fujitsu Network Communications January 2007 - Present
Marlow Industries August 2006 - December 2006
Verizon Communications December 2004 - May 2006
PFSweb April 2001 - June 2004
Southwestern Bell Telecom November 1999 - March 2001
Skills
Troubleshooting, Software Installation, Active Directory, Servers, Windows 7, Computer Hardware, Printers, Technical Support, Windows Server, Hardware, Network Administration, Windows XP, VMware, VPN, Help Desk Support, Microsoft Exchange, XP, Laptops, Cisco Technologies, Citrix, DHCP, DNS, Group Policy, IT Service Management, Operating Systems, SCCM, Switches, TCP/IP, VMware ESX, Virtualization, Disaster Recovery, Patch Panels, Cisco MDS SAN switches, Outlook, HP Servers, POS
Education
Brookhaven Community College 2010 — 2015
Associate's Degree, Major in Information Technology
Verizon July 2014 - Present
Verizon Communications June 2010 - July 2014
Verizon Wireless February 2010 - June 2010
Verizon Wireless October 2007 - February 2010
Verizon Wireless May 2003 - October 2007
Verizon Wireless May 2001 - May 2003
Skills
Auditing, Financial Analysis, Sarbanes-Oxley, PeopleSoft, Telecommunications, Sarbanes-Oxley Act, Business Process..., Analysis, Financial Reporting, Risk Management
Education
Villanova University
Masters Certificate, Business Process Intelligence
University of Phoenix 2003 — 2008
MBA, Accounting
Cedar Crest College 1996 — 2000
BS, Finance & Economics
Barclaycard January 2013 - Present
Aetea April 2012 - Present
Portico Systems July 2010 - March 2012
Aspect Consulting February 2010 - May 2010
AETEA Information Technology September 2008 - January 2010
Directlink Technologies November 2007 - January 2008
Directlink Technologies February 2007 - November 2007
Verizon Communications January 1999 - January 2007
Verizon September 1999 - November 2004
Nelson and Associates February 1999 - September 1999
Skills
Operating Systems, Servers, PeopleTools, PeopleCode, SQR, FoxPro, Shell Scripting, Oracle SQL, SQL*Plus, PL/SQL, SQL, Database Administration, Oracle, Software Documentation, ERP, Analysis, Data Analysis, Data Migration, Data Warehousing, Data Modeling, Access, Business Analysis, Business Intelligence, COBOL, Crystal Reports, Disaster Recovery, ETL, Enterprise Architecture, Informatica, Integration, Microsoft SQL Server, Oracle RAC, PeopleSoft, Performance Tuning, Quality Assurance, Red Hat Linux, Requirements Analysis, SDLC, SQL Tuning, Software Project..., Systems Analysis, Testing, Unix Shell Scripting, Visio, Visual Basic, Windows, XML, Database Design, Databases, Program Management
Education
The Training Camp 2008 — 2008
OCA, Oracle 10g
The Training Camp 2008 — 2008
certified Oracle associate, Oracle 10g
Cabrini College 1983 — 1987
BS, Math
Cabrini College 1983 — 1987
BS; BA, Mathematics; Political Science
Penn State Great Valley
Con Edison March 2011 - Present
Verizon Communications 2006 - 2010
Verizon 2003 - 2006
Skills
SharePoint, Project Management, Process Improvement, Team Leadership, Vendor Management, Call Center, Team Building, Cross-functional Team..., SDLC, Operations Management, PMP, Leadership, Customer Service, Strategic Planning, Telecommunications, Budgets, Customer Experience, Business Strategy, Management, Call Centers, Customer Satisfaction
Education
City University of New York-Brooklyn College
BA, Psychology- Special Education
Amgen June 2010 - Present
Verizon Communications November 2007 - November 2009
Verizon Communications March 2008 - November 2008
Verizon Communications December 2005 - November 2007
Skills
Project Management, Vendor Management, Leadership, SharePoint, Software Documentation, Salesforce.com, Management, SAP, Outlook, CRM
Education
California Lutheran University 2007 — 2010
MBA, Organizational Behavior
Davidson College 2002 — 2006
Bachelor of Science, Psychology
US Department of Homeland Security July 2011 - Present
US Department of Homeland Security August 2010 - July 2011
JNET Communications June 2009 - July 2010
Verizon Communication January 2005 - December 2008
Verizon Communication January 2000 - December 2004
Verizon Communication January 1999 - December 1999
Verizon Communications August 1998 - December 1998
United States Air Force August 1994 - August 1998
Skills
Certified Member, Project Management, Telecommunications, Performance Management, IP, MS Project, Change Management, Process Improvement, Managed Services, Analysis, Leadership, Cross-functional Team..., Program Management, Visio, Management, Disaster Recovery, Network Administration, VoIP, Business Analysis, Project Planning, Integration, Troubleshooting, Government, Policy, Vendor Management, Customer Service, Software Documentation, PMP, SDLC, Training, Strategy, Business Process, Networking, Testing, Operations Management, System Deployment, Strategic Planning, Proposal Writing, IT Management, Team Leadership, Project Portfolio..., PMO, Security, Business Process..., Switches
Education
The George Washington University - School of Business 1999 — 2003
Master Certificate, Project Management
Central Michigan University 1996 — 1997
MSA, Administration
Community College Air Force 1992 — 1993
AA, Information Technology
Hampton University 1985 — 1990
BS, Management
Verizon Communication
Technical Education
ExxonMobil April 2014 - Present
Time Warner Cable April 2012 - February 2013
Verizon Communications February 2009 - April 2012
Verizon Business June 2004 - July 2007
Manager – Product Management – Verizon Communications (May 2000 – Jan 2004) May 2000 - January 2004
GTE November 1998 - May 2000
GTE May 1997 - November 1998
AAP Telecommunications March 1995 - August 1996
Skills
Product Marketing, Product Management, Marketing Strategy, Product Development, Go-to-market Strategy, Management, Marketing Management, Telecommunications, Project Management, Promotions, Market Penetration, Campaign Management, Multi-channel Marketing
Education
Carnegie Mellon University - Tepper School of Business 1991 — 1993
MBA, Marketing and Finance
Penn State University 1986 — 1990
Bachelor of Science (B.S.), Industrial Engineering, 3.8 GPA
Crown Castle USA Inc. November 2012 - Present
Commonwealth Realty November 2002 - September 2012
Verizon Communications December 2004 - June 2012
Verizon Communications January 2000 - December 2004
Interim Personnel September 1999 - January 2000
Interim Personnel November 1998 - August 1999
Community Corrections, Suffolk & Hampton, VA January 1997 - November 1998
Skills
Telecommunications, Managed Services, VoIP, Solution Selling, Telephony, DSL, Wireless, Direct Sales, Account Management, FiOS, ISDN, Case Managment, Billing Systems
Education
Old Dominion University 1990 — 1994
BS, CRIMINAL JUSTICE/SOCIOLOGY
Central Michigan University
M.S., Public Administration
Verizon Communications July 1996 - Present
National Association of Housing and Redevelopment Officials (NAHRO) 1992 - 1996
Maryland Department of Housing and Community Development 1990 - 1992
The Prince George's Journal 1987 - 1988
Associated Press 1987 - 1987
Crum & Forster Managers Corporation 1986 - 1987
Fireman's Fund Insurance Companies 1984 - 1986
WJLA-TV 7 (ABC) 1984 - 1984
Skills
Telecommunications, Public Relations, Leadership, Management, Media Relations, Program Management, Social Media, Marketing Communications, Press Releases, Cross-functional Team..., Strategic Planning, Team Leadership, Communication Training, Vendor Management, Strategy, Customer Service, Newsletters, Wireless, Corporate Communications, Project Management, Account Management, Marketing, Strategic Communications, Call Center, Project Planning, Public Speaking, Process Improvement, Team Building, Coaching, Microsoft Office, Troubleshooting, Marketing Strategy, Social Media Marketing, Change Management, Call Centers, Business Development, Editing, Writing, Publicity, Event Planning, Social Networking, Blogging, Event Management, Publications, Nonprofits
Education
City University of New York-Brooklyn College 1985 — 1987
Master of Science (M.S.), Broadcast Journalism
Howard University 1980 — 1984
Bachelor of Arts (B.A.), Communications
Peer Consulting, LLC August 2013 - Present
Peer Consulting, LLC November 2012 - June 2013
Peer Consulting, LLC June 2011 - September 2012
Beth Israel Medical Center October 2010 - May 2011
Beth Israel Medical Center August 2009 - October 2010
Beth Israel Medical Center June 2007 - August 2009
Key Systems August 2005 - June 2007
Verizon Communications 1999 - 2005
Skills
Microsoft Office, Troubleshooting, Operating Systems, Printers, RIS-IC, PACS, AGFA PACS, McKesson HMI PACS, ConnectR, IDXrad, PowerScribe 360, Crystal Reports, RIS-IC System Builds, risic system builds, imagecast system builds, Imagecast, Radiology, Healthcare, EMR, Medical Imaging, Informatics, RIS, HL7, Healthcare Information..., Software Documentation, EHR, HIPAA, Hospitals
Education
City University of New York-Brooklyn College 2000 — 2005
Bachelors, Computer Science
Sheepshead Bay High School 1996 — 2000
Bachelor of Science (B.S.), Accounting and Computer Science
Frontier Communications July 2010 - Present
Verizon North Central November 2009 - July 2010
Verizon Communications April 2001 - October 2009
GTE Telephone Operations June 1993 - April 2001
GTE West April 1989 - June 1993
GTE California January 1984 - April 1989
GTE California January 1979 - December 1983
Skills
Telecommunications, Technical Support, Switches, Broadband, ROADM, Ethernet, T1, Computer Proficiency, Microsoft Office, Mac OS X, SS7, Troubleshooting, LAN-WAN, Network Engineering, ATM networks, SIP, Process Improvement, Testing, Software Documentation, Visio, Data Center, Vendor Management, Network Administration, Unix, DSL, Networking, OS X, ATM Networks
Education
California State University-Northridge 1986 — 1991
BS, Computer Science-Numerical Analysis
California State University-Long Beach 1981 — 1985
Electrical Engineering-Computer Engineering
Long Beach City College 1976 — 1978
Fire Science
horrible REALITY Land, inc January 2011 - Present
Books A Million December 2013 - April 2014
CVS September 2013 - December 2013
VERIZON COMMUNICATIONS January 1990 - November 2009
BELL ATLANTIC / VERIZON COMMUNICATIONS January 1990 - January 2003
CENTURY 21 January 1985 - January 1990
DISCOUNT PHOTO SUPPLY January 1977 - January 1981
Skills
Telecommunications, Human Resources, Databases, Leadership, Networking, Sales, Time Management, Customer Service, Employee Training, Microsoft Office, Retail, Microsoft Excel, System Administration, Photography, Team Leadership
Education
Champlain College 2000 — 2002
2-years study, Telecommunications
Santander Consumer USA Inc. August 2015 - Present
Capital One November 2014 - Present
Capital One August 2012 - November 2014
Verizon Communications October 2008 - August 2012
Verizon Communications September 2006 - April 2009
Verizon Communications May 2005 - June 2006
Verizon Communications May 2004 - January 2005
HSBC March 2003 - February 2004
Skills
Telecommunications, Vendor Management, Requirements Analysis, SDLC, Software Project..., Business Analysis, Enterprise Architecture, VoIP, Integration, Program Management, Process Improvement, Project Management, PMP, Cisco Technologies, IT Strategy, ITIL, LAN-WAN, Business Intelligence, Switches, Visio, Data Quality, ETL, Teradata, Oracle, Informatica, SSIS, Data Governance, Data Management
Education
Texas A&M Commerce 2008 — 2010
MBA, Business Administration, Management and Operations
Canisius College 2001 — 2004
MIS, Information Systems
Centers for Medicare & Medicaid Services April 2014 - Present
Dept. of Health & Human Services, Centers for Medicare and Medicaid September 2010 - April 2014
Avaya Inc. (former Nortel Enterprise) July 2008 - March 2010
Verizon Communications May 2006 - June 2008
Verizon Communications July 2002 - May 2006
Verizon Communications September 1999 - July 2002
Verizon Communications September 1979 - September 1999
Education
Loyola University Maryland 1990 — 1994
MBA, Masters of Business Administration: Mgmt.
Carnegie Mellon University 1990 — 1990
Graduate Certificate in Information Technology
Towson University 1975 — 1979
Bachalor of Science, Business Administration: Accounting
US Airways Inc December 2007 - Present
Pittsburgh Art Parties October 2012 - Present
Verizon Communications July 1997 - December 2007
Skills
Call Center, Telecommunications, Process Improvement, Vendor Management, Pricing Strategy, Pricing, Billing, Business Analysis, Business Case, Contract Negotiation, Re-engineering..., Value Based Selling, ROI Justification, Telecom Expense..., Telecommunications..., Local Access, ILEC, Interconnection..., Tariffing, LD, LEC, Turn-up, TIRKS, Service Orders, WFA, Invoicing, Managed Services, VoIP, Wireless, Provisioning, Cross-functional Team..., Visio, Analysis, Call Centers, Telephony, Disaster Recovery, Inventory Management, Troubleshooting, Integration, SharePoint, Data Center, Program Management, Technical Support, Avaya, System Deployment, Project Portfolio..., IT Strategy, IT Management, PMO, PMP
Education
Capella University 2015 — 2017
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
International Academy of Design and Technology 2002 — 2004
Associate, Business Management and Marketing, 3.87
Central Queens YM-YWHA June 2012 - Present
Bally's Total Fitness April 2011 - October 2012
Verizon Communications March 1982 - June 2010
Skills
Customer Experience, Oracle, Troubleshooting, Time Management, HTML, Telecommunications, Cpr Certified, Software Installation, VoIP, CCNP, Outlook, SQL, Customer Service, First Aid, Microsoft Word, Sales, Team Leadership, Teamwork, Security, Childcare
Education
Queens College 2010 — 2010
Certificate, Early Childhood Education, A
City University of New York-Hunter College 1975 — 1979
BA, Communications - English
City University of New York-Hunter College 1975 — 1979
Bachelor's Degree, Communication and Media Studies - English, B+
Time Warner Cable Business Class June 2015 - Present
Time Warner Cable July 2014 - June 2015
Time Warner Cable Business Class April 2013 - July 2014
AT&T June 2009 - June 2012
Verizon Communications January 2000 - March 2009
Queens Borough Public Library January 1999 - January 2000
Skills
Telecommunications, MPLS, Call Center, Solution Selling, Customer Retention, Customer Satisfaction, Direct Sales, Sales Management, MicroSoft Project, Effective Communicator, Planning Ability, Office Management, Team Leadership, Superior organizational..., Self-efficient..., Strong atention to..., Flexibility, Adaptability, Building Rapport, Peer Training, Peer Leadership, Call Centers, Vendor Management, CRM, Time Management, Training, Customer Service, Management, Sales
Education
Capella University 2011 — 2013
B.S, Business Management/Project Management, 3.8
2006-2008Empire State University 2006 — 2008
A.A.S, Business Administration; Economics
Verizon Communications October 2011 - Present
Verizon Communications January 2003 - October 2011
Skills
PL/SQL, Integration, Unix, SQL, Business Intelligence, ETL, Java, JavaScript, Project Management, Access, Software Development, Requirements Analysis, Oracle
Education
Brooklyn College 1980 — 1985
Bachelor of Science, Computer and Information Science
OF Enterprises March 2015 - Present
Christian Outreach Center International Ministries December 2006 - Present
Verizon November 2012 - August 2014
Verizon Communications December 2007 - November 2012
The Lord's Garden Ministries- Accra, Ghana February 2012 - February 2012
Verizon Communications July 2005 - December 2007
Dayspring Ministries May 1991 - December 2006
Verizon Communications December 1992 - July 2005
TRUCKSTOPS OF AMERICA (BP OIL) June 1991 - December 1992
ARA Dining Services January 1990 - February 1991
Skills
Leadership, Training, Public Speaking, Leadership Development, Teaching, Project Management, Conflict Resolution, Coaching, Organizational..., Management, Team Building, Process Improvement, Microsoft Office, Customer Service, Strategic Planning, Research, Telecommunications, Staff Development, Microsoft Word, Instructional Design, Facilitators, Instructor-led Training, Data Analysis, Microsoft Excel, Customer Experience, Escalation, Virtual Teams, Legal Issues, Self-driven, Self-starter, Root Cause Analysis, Executive Level..., Customer Satisfaction, Adult Learning..., On line learning
Education
Villa Nova University 2012 — 2012
Certificate, Masters Certificate in Applied Project Management
Capella University 2008 — 2011
Master's Degree, Organizational Management specializing in Leadership
Seton Hill University 1984 — 1989
Bachelor's Degree, Food Service Mgt/ Management
Greer Memorial Hospital October 2009 - Present
Verizon Communications June 1996 - June 2007
NYNEX/Bell Atlantic Public Communications November 1992 - June 1996
Skills
Fundraising, Customer Service, Fitness, Public Speaking, Yoga, Nutrition, Writing, Public Relations, Volunteering, Critique, English, Organization, Goal Oriented, Hosting, Personal Development, Listener, Social Networking, Telecommunications, Telecommunications..., Telecommunications..., Managed Services
Education
Pace University-Pleasantville/Briarcliff Campus 1994 — 1998
Bachelor of Science (B.Sc.), Communications w/ Philosophy minor
City University of New York-Herbert H. Lehman College 1974 — 1976
none, Nurse Practitioner Program
Saint Barnabas HS 1970 — 1974
St Mary Grammar School 1961 — 1970
undc January 2008 - Present
Verizon Communications 2005 - Present
Verizon September 1962 - November 2006
Skills
Telecommunications, Process Improvement, Project Management, Call Centers, Project Planning, Team Leadership, Program Management
Education
Brooklyn College 1962 — 1967
assoiciate, economics
Valet Park of America August 2014 - Present
Sodexo November 2013 - December 2013
IKEA Group January 2013 - August 2013
Verizon Communications June 2012 - August 2012
Boys and Girls Clubs of America February 2012 - April 2012
Cyber safety campaign June 2011 - September 2011
McDonalds 2011 - 2011
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Adobe, Photoshop, Spreadsheets
Education
Bunker Hill Community College 2013 — 2016
Engineering
West Roxbury Academy 2009 — 2013
Walmart September 2011 - April 2012
TD Bank August 2010 - January 2011
Verizon Communications 1980 - 2010
Skills
VoIP, IP, Vendor Management, Team Leadership, Sales Operations, Direct Sales, Networking, Fiber Optics, Cross-functional Team..., Cabling
Education
City University of New York-Hunter College 1972 — 1977
Ba, Corporate & Interpersonal Communications
St Francis Preparatory 1968 — 1972
Communication Infrastructure Corp. (CIC) April 2009 - Present
Communication Infrastructure Corp. (CIC) April 2009 - January 2012
Verizon Communications February 1984 - November 2008
Skills
Telecommunications, Network Design, Network Optimization, Network Implementation, Granite (Xng) Design, Granite (Xng) Audit, Project Management, Networking, LTE, Auditing, Microwave, CDMA, Wireless, Business Development, Software Documentation, Designs, XNG
Education
Cabrini College 2001 — 2005
Bachelor of Arts (BA), Organizational Leadership, Summa Cum Laude
Verizon Communications October 1997 - Present
Education
Canisius College
Bachelor's degree, Psychology
Verizon Communications March 1997 - Present
Education
Charter Oak State College 2002 — 2008
Bachelor of Science (BS), Business Administration and Management, General
Wilhelm & Norman, PLLC September 2013 - February 2014
Wilhelm & Norman, PLLC September 2013 - February 2014
Hodgson Russ LLP June 2012 - September 2013
Solomon and Solomon, PC May 2011 - June 2012
Verizon Communications May 1991 - October 2010
Skills
Legal Research, Legal Writing, Legal Assistance, Litigation, Corporate Law, Westlaw
Education
Bryant and Stratton College 2009 — 2011
Associate's degree, Paralegal Studies
Bryant and Stratton College 2001 — 2003
Associate's degree, Information Technology
Verizon Communications November 2012 - Present
Zurich North America December 2007 - April 2010
Skills
Telecommunications, VoIP, IP, Integration, Wireless, Cloud Computing, Cisco Technologies
Education
California State University-Long Beach 1992 — 1995
Bachelors degree, Mechanical Engineering
Verizon communications 1983 - Present
Education
Catonsville Community College 1978 — 1980
walbrook Senior high 1975 — 1978
high school diploma, industrial arts&electrical
One Power Communications Group April 2014 - January 2015
Henkels and McCoy August 2012 - October 2014
Verizon Communications April 2000 - February 2011
Cal Pipe/Foster Communications July 1998 - April 2000
Owner/Operator May 1996 - July 1998
Skills
Proficient in creating..., Project Management, Engineering, AutoCAD, Project Planning, Construction, Customer Service, Construction Management, Program Management, Manufacturing, Research, Bidding Process, Employee Training, Sales Management, Telecommunications, Management
Education
University of Redlands 1990 — 1995
Bachelor's Degree, Engineering w/ Mathematics Minor
California State University-Long Beach 1988 — 1990
Business Administration and Management, General
LegalShield October 2014 - Present
Verizon Communications January 1999 - December 2007
Skills
Excel, Microsoft Word,...
Education
City University of New York-Brooklyn College 1992 — 1995
Bachelor of Arts (B.A.), Sociology, 3.5
Comcast Corp HQ, t+p June 2008 - Present
Telecommunications Support Services Inc. February 2008 - June 2008
Verizon Communications, 2006 - 2007
Concurrent Computer Corporation 2003 - 2006
TVGateway LLC January 2003 - December 2003
WorldGate Communications 1996 - 2003
Skills
Networking, VOD, RF, Cable Broadband, Project Engineering, End-to-End Project..., Infrastructure, Content Management, QAM, Billing Systems, Set Top Box, Video over IP
Education
Boston University 1982 — 1986
Biomedical Engineering
Bucks County Community College
CCNA certification, Cisco Network Academy
Motorola Educational Services
Certifications, Broadband infrastructure & Cable TV
SkillPath
Certification and CEU credits, Fundamentals of Successful Project Management