Walt Disney World Swan and Dolphin
Address: 1200 Epcot Resorts Blvd, Lake Buena Vista, FL 32830, USA Phone: +1 407-934-3000: Place name: : Website: : Category: : : : Website: http://www.swandolphin.com/ Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Fri, 25 Jan Sat, 26 Jan 2 1 guest2 guests3 guests4 guestsDEAL27% less than usual £151 Expedia.co.uk Read Real Guest Reviews · Get Instant Confirmation £151 Booking.com £182 Otel.com £148 Agoda £151 ebookers.com £175 Trip.comView more room rates View more rates from £151Couldn't update prices. Try again.Expedia.co.ukTotal per night£151View room rates on Expedia.co.uk Booking.comTotal per night£151View room rates on Booking.com Otel.comTotal per night£182View room rates on Otel.com AgodaTotal per night£148View room rates on Agoda ebookers.comTotal per night£151View room rates on ebookers.com Trip.comTotal per night£175View room rates on Trip.com Walt Disney World Swan Resort1200 Epcot Resorts Blvd, Lake Buena Vista, FL, USA 2,615 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Fri, 25 Jan Check out Sat, 26 JanExpedia.co.ukTotal per night£151View room rates on Expedia.co.uk Booking.comTotal per night£151View room rates on Booking.com Otel.comTotal per night£182View room rates on Otel.com AgodaTotal per night£148View room rates on Agoda ebookers.comTotal per night£151View room rates on ebookers.com Trip.comTotal per night£175View room rates on Trip.com Hotel details Between Epcot and Disney's Hollywood Studios, this sprawling upscale resort is 3 miles from Disney Springs. … MORE Contemporary rooms are equipped with flat-screen TVs, minifridges and Wi-Fi. Some have views of the hotel lake. Upgraded suites offer sitting areas, wet bars and/or pull-out sofas. A resort fee covers water taxis to the nearby theme parks and a shuttle service to other Disney resort locations. There are 5 pools (including 1 with a waterfall, a waterslide and a sandy beach), along with a luxe spa and 2 health clubs. Dining options include a sushi bar, a steakhouse and a casual family eatery featuring Disney characters. Paid Wi-Fi Paid parking Outdoor pool Laundry service Business centre Room service Free breakfast Pet-friendly Child friendly Restaurant Airport shuttle Hot tub Spa Fitness centre Bar Smoke-free View more amenities View fewer amenities Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of Walt Disney World Swan Resort Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Guests liked the clean rooms, though some said they were dated & maintenance could be improved · Rooms had views Location · Near the beach; shopping, sightseeing, restaurants & bars nearby · Near public transit · Easily accessible by car Service & facilities · Guests enjoyed the pool · Guests appreciated the professional staff · Some guests said management & housekeeping could be improved View all reviews Questions & answers Ask a question See all questions (10)
Walt Disney World Swan and Dolphin List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Walt Disney World Swan and Dolphin. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Walt Disney World Swan and Dolphin Employees
Metro Pacific Real Estate November 2014 - Present
Type 1 Diabetes Support February 2009 - Present
Embassy Suites Valencia 2008 - 2009
Homewood Suites by Hilton, Savannah GA 2000 - 2003
Savannah DeSoto Hilton Hotel 1998 - 1999
Walt Disney World Swan and Dolphin 1993 - 1996
Skills
Sales Management, Marketing Strategy, Online Marketing, Email Marketing, Sales, Customer Service, Social Media Marketing, Customer Satisfaction, Long-term Customer..., Event Planning, Meeting Planning, Event Management, Training, Hospitality, Hospitality Management, Revenue Analysis, Hotel Management, Resorts, Tourism, Trade Shows, Leisure, Hospitality Industry, Hotels, Customer Relations, Digital Photography, Photoshop, Marketing, Management, Budgets, Social Media, Leadership, Team Building, Strategic Planning, Yield Management
Education
University of Florida 1988 — 1990
Bachelor's degree, Elementary Education and Teaching, Kindergarden, 2nd Grade
Drury Hotels April 2012 - Present
Walt Disney World Swan and Dolphin January 2008 - April 2012
Walt Disney World Swan and Dolphin August 2007 - January 2008
Walt Disney World Swan and Dolphin December 2006 - August 2007
Barnes & Noble, Inc. January 2005 - January 2007
Skills
MS Office Suite, Interviewing, Leadership Mentoring, Training & Development, Payroll Processing, Customer Service, Hotel Management, Tourism, Front Office, Hiring, Supervisory Skills, Promotions, Microsoft Office, Writing, Guest Service, Hospitality Management, Hotels, Resorts, Hospitality Industry, Recruiting, Interviews, Payroll, Employee Training, Hospitality, Revenue Analysis, Restaurants, Customer Satisfaction, Training, Leadership, Guest Service Management, Food & Beverage, Rooms Division, Banquets, Lodging, OnQ, Hotel Booking, Yield Management, Opening Hotels
Education
University of Central Florida 2009 — 2011
Masters of Science, Hospitality Management
University of Central Florida 2002 — 2007
Bachelor of Science, Hospitality Management
Royal Pacific Resort May 2015 - Present
Walt Disney World Swan and Dolphin June 2014 - Present
Hard Rock Hotel March 2014 - July 2014
Walt Disney World Swan and Dolphin January 2013 - June 2014
Disney's Wilderness Lodge September 2013 - May 2014
Shades of Green Resort August 2013 - April 2014
Walt Disney World January 2011 - September 2013
Hilton University of Florida August 2012 - December 2012
Skills
Aquatics, Customer Service, Employee Training, Hospitality Management, Recreation Planning, Safety, Event Management, Resorts, Front Office, Tourism, Event Planning, Hotel Management, Time Management, Social Networking, Social Media, Microsoft Office, Pools, Lifeguarding, Hotels, Fitness Center, Childcare, Hospitality, Merchandising, Hospitality Industry, Facebook
Education
University of Florida 2009 — 2013
Bachelor's degree, Recreation, Parks, and Tourism Management
Walt Disney World Swan and Dolphin August 2015 - Present
Bruckner Consulting Group, LLC April 2014 - Present
Todd English's bluezoo July 2013 - Present
Walt Disney World Swan and Dolphin May 2012 - July 2013
Walt Disney World Swan and Dolphin December 2011 - May 2012
President's Leadership Council March 2011 - May 2012
Starwood Hotels & Resorts Worldwide, Inc. 2012 - 2012
Sterling Central Apartments August 2011 - November 2011
Sterling Central March 2011 - July 2011
HSMAI - Hospitality Sales and Marketing Association International Central Florida September 2010 - May 2011
Skills
Adobe Illustrator CS5, Adobe Photoshop CS5, Excell, Photoshop, Hospitality Management, Illustrator, Public Speaking, Microsoft Excel, Hotels, Leadership, Microsoft Word, PowerPoint, Social Media, Customer Service, Microsoft Office, Outlook, Global Personalization, Management, Teamwork, Marketing, Guest Service Management, Food, Food, Restaurants, Food Safety, Revenue Analysis, Hospitality, Food & Beverage, Hospitality Industry, Budgets
Education
University of Central Florida 2009 — 2012
Bachelors of Science, Hospitality Management, Senior
West Islip High School 2005 — 2009
Advanced Regents Diploma, Business
Apple August 2014 - June 2015
Walt Disney World Swan and Dolphin January 2013 - June 2015
Disney's Pop Century Resort June 2013 - January 2014
McKafka Development Group January 2010 - December 2012
Sushi Maki Restaurants June 2011 - August 2011
Urban Suites Recoleta May 2011 - June 2011
Skills
Speak and Write in..., Quickbooks, Microsoft Office, Time Management, Customer Service, Hospitality Management, Management, Hotels, Hospitality Industry, Restaurants, Microsoft Excel, PowerPoint, Microsoft Word, Event Planning, Social Media, Spanish, Financial Analysis, Access, Facebook, Teamwork, Research, Public Speaking, Budgets, QuickBooks
Education
Rosen College of Hospitality Management 2010 — 2015
BS, Hospitality and Restaurant Mangement
University of Central Florida 2010 — 2015
Bachelor of Science, Hospitality & Restaurant Management
University of Central Florida 2010 — 2015
Bachelor of Science, Hospitality and Restaurant Management
University School of NSU 2006 — 2010
High School
Walt Disney World Swan and Dolphin May 2013 - Present
Boston Market September 2012 - May 2013
Altrua Global Solutions May 2012 - August 2012
Converse September 2011 - April 2012
Cracker Barrel November 2010 - August 2011
Skills
Event Management, Tourism, Concierge Services, Customer Service, Revenue Analysis, Restaurants, Hospitality Management, Hospitality, Customer Satisfaction
Education
University of Central Florida 2011 — 2014
Bachelor's Degree, Hospitality Administration/Management
JAK Raymond Consulting & Events, LLC. September 2014 - Present
Maritz Travel Company June 2012 - September 2014
Enterprise Events Group September 2007 - May 2012
Walt Disney World Swan and Dolphin April 1999 - September 2007
Skills
Meeting Planning, Corporate Events, Hospitality, Trade Shows, Event Management, Hotels, Incentives, Event Planning, Food & Beverage, Catering, Hospitality Industry, Tourism, Hospitality Management, Live Events, Resorts, Budgets, Sponsorship, Hotel Management, Marketing, Revenue Analysis, Incentive Programs, Contract Negotiation, Coordinating Events, Parties, Menu Development, Incentive Travel, Restaurants
Education
University of Central Florida 1987 — 1991
BS, Hospitality Management
Walt Disney World Swan and Dolphin June 2015 - Present
Walt Disney World Swan and Dolphin September 2014 - Present
Walt Disney World Swan and Dolphin June 2014 - August 2014
Walt Disney World Swan and Dolphin October 2013 - May 2014
The St. Regis December 2013 - December 2013
Walt Disney World Swan and Dolphin April 2013 - September 2013
the EVOLVE group inc. January 2012 - March 2013
Skills
Microsoft Word, PowerPoint, Outlook, Public Speaking, Microsoft Excel, Customer Service, Editing, Microsoft Office, English, Windows, Strategic Planning, Budgets, Negotiation, Hospitality, Time Management, Learning Quickly, Team Leadership, Social Media Marketing, Networking, Food Service Operations, Sales, Catering, Event Management, Event Planning, Hospitality Management
Education
University of Central Florida 2011 — 2014
Bachelor of Science (BS), Meeting and Event Planning
Hays October 2015 - Present
ADP June 2014 - August 2015
Walt Disney World Swan and Dolphin November 2013 - July 2014
Zeta Tau Alpha November 2012 - November 2013
Malindy Elene - Couture for the Bride May 2013 - August 2013
Johns Hopkins All Children's Hospital May 2012 - August 2012
Publix August 2007 - May 2010
Skills
Marketing, Customer Service, Recruiting, Social Media, Management, Budgets, Sales, Leadership, Social Networking, Time Management, Human Resources, Event Planning, Customer Satisfaction, Hospitality, Event Management, Editing, PowerPoint, Payroll
Education
University of Central Florida 2010 — 2014
Bachelor of Science (BS), Event Management
Marriott International (Gaylord Palms Resort & Convention Hotel November 2014 - Present
Marriott International (Gaylord Palms Resort & Convention Center) September 2012 - November 2014
Wyndham Grand Orlando Resort, Bonnet Creek July 2011 - September 2012
Westin Imagine Orlando Hotel February 2008 - July 2011
Walt Disney World Swan and Dolphin April 2004 - February 2008
Sheraton North Charleston Airport and Convention Hotel April 2002 - May 2004
Crowne Plaza Resort February 2001 - June 2002
Skills
2 times Opening..., Pre-opening, Hotel Management, Hospitality Management, Resorts, Hospitality Industry, Hotels, Revenue Analysis, Rooms Division, Hospitality, Property Management...
Education
University of Maryland Eastern Shore 1998 — 2000
Hotel, Motel, and Restaurant Management
Wor-Wic Community College 1996 — 1998
Hotel, Motel, and Restaurant Management
Walt Disney World Swan and Dolphin October 2002 - Present
Starwood Hotels & Resorts 2002 - Present
Adecco April 2001 - August 2002
Skills
Payroll, Accounting, Hotels, ADP Payroll, Accounts Receivable, Revenue Analysis, Hospitality Management, Hospitality, Hotel Management, Budgets, Hospitality Industry, Forecasting, Account Reconciliation, General Ledger, Front Office, Micros, Financial Reporting, Accounts Payable, Financial Analysis, Balance, Variance Analysis, Supervisory Skills, Timesaver, Microsoft Excel, Human Resources, Microsoft Word, ADP Payforce, Payroll Taxes, Garnishments, Customer Service, Food, Income Statement, Inventory Management, Invoicing, Management, Outlook, P, Property Management..., Resorts, Food, MICROS
Education
Universidad Interamericana de Puerto Rico 1980 — 1985
BA, Management and Accounting
University of Phoenix
Priceline.com November 2014 - Present
Sheraton Nashville Downtown March 2013 - November 2014
Sheraton Music City Hotel November 2012 - March 2013
Walt Disney World Swan and Dolphin April 2008 - November 2012
Skills
Hotel Management, Revenue & Profit Growth, Sales Operations, Front Office Development, Managing Hotel..., Guest Service Management, Customer Satisfaction, Customer Service, Front Office, Hotels, Hospitality Industry, Event Management, Hospitality, Resorts, Revenue Analysis, Tourism, Yield Management, Hospitality Management, Property Management...
Education
University of Central Florida 2006 — 2008
Master of Science (M.S.), Hospitality and Tourism Management
West Virginia University 2002 — 2006
Bachelor of Science (B.S.), Business Administration, Management and Operations
Staples Advantage April 2015 - Present
Walt Disney World Swan and Dolphin July 2014 - April 2015
Walt Disney World Swan and Dolphin December 2013 - July 2014
Walt Disney World Swan and Dolphin January 2013 - December 2013
Walt Disney World Swan and Dolphin November 2011 - January 2013
Chick-fil-A October 2005 - May 2011
Garden Fresh Restaurant Corp. (dba Souplantation & Sweet Tomatoes Restaurants) 2011 - 2011
Skills
Front Office, Hospitality Industry, Hospitality, Guest Service Management, Resorts, Hotels, Hotel Management, Micros, Rooms Division, Food & Beverage, Restaurants, Property Management..., Catering, Restaurant Management, Revenue Analysis, Account Management
Education
University of Central Florida 2011 — 2013
Bachelor's degree, Hospitality Administration/Management
University of Central Florida 2011 — 2013
Bachelor's degree, Meeting and Event Planning
Valencia College 2009 — 2010
Associate's degree, Hospitality Administration/Management
Indian River State College 2007 — 2009
Dual Enrollment
Walt Disney World Swan and Dolphin September 2013 - Present
Walt Disney World Swan and Dolphin February 2009 - September 2013
Walt Disney World Swan and Dolphin July 2005 - May 2008
Skills
Microsoft Excel, Leadership, Corporate Finance, Resorts, Front Office, Hospitality, Team Building
Education
University of Central Florida 2009 — 2012
Masters, Business Administration and Management, General
Colgate University 1997 — 2001
BA, Ancient Studies
Blair Academy 1993 — 1997
HS Diploma
Courtyard by Marriott Pittsburgh--Shadyside June 2015 - Present
PHM Hospitality February 2015 - June 2015
BF Saul Hotels September 2013 - January 2015
Hilton Washington DC North/Gaithersburg October 2012 - September 2013
Sheraton Anaheim Hotel July 2011 - October 2012
Sheraton Richmond Park South July 2008 - July 2011
PHM Hospitality December 2007 - July 2008
Four Points by Sheraton - Greensburg, PA 2000 - 2006
Sheraton Suites Orlando Airport May 1996 - July 1999
Walt Disney World Swan and Dolphin January 1989 - May 1996
Skills
Hotel Contract..., Pricing Strategy, Delphi, Leadership Development, Convention Services, Pre-opening, Hotels, Rooms Division, Contract Negotiation, Hospitality Industry, Hotel Management, Hiring, Corporate Events, Training, Management, Forecasting, Concierge Services, Catering, Event Management, Resorts, Opening Hotels, Customer Service, Trade Shows, Hospitality, Revenue Analysis, OnQ, Yield Management, Meeting Planning, Leadership, Negotiation, Hotel Booking, Sales Management, Menu Development, Restaurants, Sales, Tourism, Food & Beverage, Budgets, Lodging, Property Management..., Front Office, Hospitality Management, Income Statement, Banquets, P&L, Incentives, Guest Service Management, Customer Satisfaction, Micros, Restaurant Management
Education
University of Pittsburgh 1978 — 1982
Business Administration
CR Bard March 2015 - Present
Air Products and Chemicals July 2013 - March 2015
Walt Disney World Swan and Dolphin April 2010 - July 2013
Skills
Sales, Sales Operations, Sales Process, SAP CRM, Sales Presentations, Customer Acquisition, Customer Service, Hospitality Management, Hospitality Industry, Hospitality, Event Planning, Social Media Marketing, Management, Time Management
Education
University of Central Florida 2007 — 2011
Bachelor of Science (B.S.)
ContextMedia, Inc. August 2015 - Present
Ricoh Americas Corporation April 2015 - August 2015
Ricoh Americas Corporation January 2014 - April 2015
Chicago Athletic Club October 2012 - December 2013
Marriott, Renaissance Hotel Chicago May 2010 - October 2012
The Ritz-Carlton Club June 2007 - May 2010
Walt Disney World Swan and Dolphin May 2005 - June 2007
House of Blues 2007 - 2007
Skills
Hospitality Industry, Hospitality, Hotels, Rooms Division, Meeting Planning, Customer Service, Event Management, Property Management..., Tourism, Hotel Management, Luxury, Hospitality Management, Resorts, Management, Time Management, Sales
Education
University of Central Florida 2003 — 2008
Bachelor's, Hospitality Management
ACCESS Destination Services September 2015 - Present
Ansca Homes August 2014 - September 2015
Atlas Party Rental September 2012 - January 2014
Easy Event Planning December 2011 - April 2012
Walt Disney World Swan and Dolphin April 2011 - August 2011
John Michaels Weddings & Special Events 2008 - 2011
Skills
Event Management, Hospitality, Event Planning, Resorts, Management, Catering, Hospitality Management, Trade Shows, Tourism, Corporate Events, Customer Satisfaction, Wedding Planning, Meeting Planning, Hospitality Industry, Menu Development, Customer Service, Restaurants, Purchase Orders, Sales
Education
University of Central Florida 2008 — 2012
Bachelor's degree, Hospitality Administration/Management
Walt Disney World Swan and Dolphin January 2015 - Present
Walt Disney World Swan and Dolphin April 2014 - January 2015
Walt Disney World Swan and Dolphin October 2013 - April 2014
Walt Disney World Swan and Dolphin May 2013 - September 2013
Stephen C. O'Connell Center October 2011 - May 2013
Rainforest Cafe May 2012 - August 2012
Skills
Success Driven, Goal Oriented, Eagle Scout, Team Leadership, Customer Satisfaction, Resorts, Hospitality, Rooms Division, Front Office, Cpr Certified, Lightspeed, Guest Service Management, Guest Recovery, Hospitality Management, Hotels, Hospitality Industry, CPR Certified, Public Speaking, Corporate Events, Social Networking, Hiring, Lodging
Education
University of Central Florida 2013 — 2015
Bachelor of Science (BS), Hospitality Administration/Management
University of Florida 2011 — 2013
General Studies
Valencia Community College 2009 — 2011
General Studies/ Duel Enrollment
Walt Disney World Swan and Dolphin November 1989 - Present
Skills
Customer Service, Hospitality Industry, Strategic Planning, Hotels, Team Building, Hospitality Management, Hotel Management, Hospitality, Microsoft Office, Resorts
Education
University of Central Florida 1986 — 1987
Business Administration and Management, General
University of Wisconsin-La Crosse 1980 — 1981
Walt Disney World Swan and Dolphin September 2012 - July 2014
Walt Disney World Swan and Dolphin April 2012 - September 2012
The Peabody Orlando August 2011 - September 2012
The Royal Plaza Hotel May 2010 - December 2010
Target September 2007 - December 2009
Skills
Concierge Assistant..., Microsoft Office, Opera PMS System..., Epitome PMS System..., American Hotel and..., Filing, Organizing, Event Planning, Recruiting, New Hire Paperwork, New Hire Processes, Starwood, Clerical Skills
Education
University of Central Florida 2009 — 2012
Bachelor of Science, Hospitality Management
Peninsula Food Service April 2014 - Present
Culinary Classics Inc April 2013 - March 2014
Executive OfficeSuites of Baldwin Park May 2011 - February 2013
Avery Creek Bistro December 2009 - November 2010
Walt Disney World Swan and Dolphin January 2007 - March 2009
Skills
Customer Relations, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Customer Acquisition, Customer Focus, Problem Solving, Creative Problem Solving, Building Relationships, Team Building, Guest Service, Guest Satisfaction, Administrative Support, Management, Administrative..., Sales, New Business Development, Contract Negotiation, Selling, Hotels, Trade Shows, Food & Beverage, Meeting Planning, Front Office, Hospitality Industry, Hospitality Management, Event Management, Hospitality
Education
University of Florida 2002 — 2007
Bachelor of Science, Hospitality Management
Starwood Hotels & Resorts Worldwide, Inc. November 2014 - Present
Ambassador Management Group January 2014 - April 2015
Starwood Hotels & Resorts Worldwide, Inc. December 2012 - January 2014
The Drake Hotel, Hilton Worldwide March 2012 - December 2012
PUBLIC Hotels August 2011 - March 2012
Walt Disney World Swan and Dolphin January 2010 - August 2011
The Westin Diplomat Resort December 2009 - January 2010
Skills
Guest Service, Guest Satisfaction, Hospitality Management, Micros, Hotels, Restaurant Management, PBX, Amenities, Room Service, Training, Menu Development, Restaurants, Customer Satisfaction, Banquets, Event Management, Hospitality Industry, Wine, MICROS, Customer Service
Education
University of Central Florida 2009 — 2011
B.S., Hospitality Management
Benet Academy 2004 — 2008
Westmont Hospitality Group April 2015 - Present
Westmont Hospitality Group/Extended Stay Division January 2015 - Present
Walt Disney World Swan and Dolphin October 2013 - January 2015
Walt Disney World Swan and Dolphin February 2013 - October 2013
Walt Disney World Swan and Dolphin July 2012 - February 2013
Disney's all star resort January 2012 - July 2012
Disney's Port Orleans Resort September 2010 - April 2012
Disney's Yacht and Beach Club Resort December 2009 - September 2010
Disney's mousegear at epcot September 2008 - December 2009
Law Office of Jack B. Nichols March 2007 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Lightspeed, lilo, Micros, dreams, tag, Delphi, Galaxy, Maximo, Khalix, Gems, Protobase, gei, HSI, townepark, Property Management..., Front Office, Hotels, MICROS, Customer Service, Food, Hospitality, Hospitality Industry, Hotel Management, Hospitality Management, Resorts, Revenue Analysis
Education
University of Central Florida 2009 — 2011
Bachelor's degree, Legal Studies, General
Valencia Community College 2005 — 2009
Associate's degree, English
Starwood Hotels & Resorts Worldwide, Inc. April 2014 - Present
Destination Hotels & Resorts December 2013 - March 2014
The Westin La Cantera Hill Country Resort May 2013 - December 2013
Starwood Hotels & Resorts Worldwide, Inc. January 2011 - May 2013
Starwood Hotels & Resorts Worldwide, Inc. July 2008 - January 2011
Walt Disney World Swan and Dolphin July 2007 - July 2008
Walt Disney World Swan and Dolphin November 2006 - July 2007
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Resorts, Customer Service, Event Planning, Event Management, Convention Services, Front Office, Food & Beverage, Rooms Division, Banquets, Meeting Planning, Property Management...
Education
University of Central Florida 2000 — 2005
Hospitality
Expedia Local Expert June 2015 - Present
Florida Basketball Volleyball Association November 2014 - Present
Apple December 2013 - November 2014
Walt Disney World Swan and Dolphin January 2012 - December 2013
Skills
Customer Service, Management, Leadership, Time Management, Food & Beverage, Hotels, Hospitality Industry, Professional Experience, Hospitality, Microsoft Office
Education
University of Central Florida 2015 — 2018
Bachelor’s Degree, Finance, General
Valencia College 2012 — 2015
Associate's Degree, General Studies, 3.9 GPA
Hello! Destination Management March 2015 - Present
Hello! Destination Management November 2013 - March 2015
The Cosmopolitan of Las Vegas January 2013 - September 2013
Walt Disney World Swan and Dolphin October 2012 - December 2012
Walt Disney World Swan and Dolphin March 2011 - October 2012
The Cosmopolitan of Las Vegas June 2012 - August 2012
University of North Florida January 2009 - August 2010
Skills
Hospitality, Guest Satisfaction, Creative Concept..., Creative Marketing..., Software Proficiency, Theme Parks, Public Speaking, Event Planning, Data Analysis, Customer Satisfaction, Event Management, Resorts, Hospitality Management, Customer Service, Marketing, Tourism, Training, Product Development, Leadership, Time Management, Hotels, Microsoft Office, Hospitality Industry
Education
University of Central Florida 2010 — 2012
Bachelor of Science, Hospitality Management, 3.5
University of North Florida 2008 — 2010
Associate Arts, General Education
Sheraton Nashville Downtown August 2014 - Present
Sheraton Sand Key Resort June 2010 - August 2014
Mainsail Suites Hotel & Conference Center July 2009 - June 2010
Walt Disney World Swan and Dolphin January 2004 - May 2009
Universal Orlando 1998 - 2002
Hyatt Regency Tampa 1989 - 1991
Skills
Hospitality Management, Catering, Hospitality, Hotels, Event Management, Banquets, Food & Beverage, Pre-opening, Hospitality Industry, Resorts, Hotel Management, Micros, Restaurants, Restaurant Management, Corporate Events, Hotel Booking, Trade Shows, Meeting Planning, Customer Service, Culinary Skills, Food Safety, Hiring, Property Management..., Convention Services, Cost Control, Cooking, Food Service, Lodging, Delphi, Guest Service Management, Food, Wedding Planning, Cuisine, Yield Management, Revenue Analysis, Event Planning, Wine, Weddings, Banquet Operations, Front Office, Rooms Division, Tourism, Process Scheduler, Pre-opening experience, Food Quality, Opening Hotels, Menu Development, Fine Dining
Education
University of Central Florida 2003 — 2006
BS, Business Administration / Hospitality Management
Linton high school 1982 — 1986
Accounting and Business/Management
Tishman Hotel Corporation May 2015 - Present
Tishman Hotel Corporation December 2014 - May 2015
Walt Disney World Swan and Dolphin August 2014 - January 2015
Starwood Hotels & Resorts June 2014 - August 2014
The American Pavilion at the Cannes Film Festival May 2014 - May 2014
Site October 2013 - October 2013
Plymouth Whalers August 2007 - October 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Galaxy, Outlook, Lightspeed
Education
University of Central Florida 2013 — 2015
Bachelor's Degree, Hospitality Administration/Management
Sea Mester 2012 — 2012
Marine Sciences
University of Michigan-Dearborn 2010 — 2012
Social Sciences
Walt Disney World Swan and Dolphin April 2015 - Present
Walt Disney World Swan and Dolphin March 2013 - Present
Walt Disney World Swan and Dolphin November 2013 - April 2015
Central Parking System March 2007 - March 2013
Brixmor November 2011 - August 2012
University of Central Florida August 2009 - May 2012
Skills
CompTIA Network+..., Social Media Marketing, Microsoft Office, Customer Service, Marketing, Time Management, Research, Hootsuite, Wordpress, Lightspeed
Education
University of Central Florida 2010 — 2012
Bachelor of Science (B.S.), Marketing, Senior
University of Phoenix May 2009 - Present
Townsend Hotel February 2003 - January 2009
Hilton September 2001 - October 2002
Walt Disney World Swan and Dolphin July 1996 - September 2001
Skills
Professional Writing, Adult Education, Student Financial Aid, Confidential Documents, Creative Solutions, Incentive Programs, Performance Coaching, Training and Development, Meeting Planning, Presentations, Project Management, Strategic Account..., Building Effective..., Customer Support, Customer Service, Business Coaching, Catering, Event Management, Leadership, Event Planning, Hospitality, Sales, Hospitality Management, Corporate Events, Time Management, Fundraising
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), 3.5
University of Phoenix 1999 — 2001
Bachelor of Science in Business Management, Management, 3.8
Valencia Community College 1995 — 1999
Associate of Arts (AA), Hospitality
Walt Disney World Swan and Dolphin February 2011 - Present
Il Mulino New York Trattoria July 2009 - February 2011
Walt Disney World Swan and Dolphin December 2007 - July 2009
Skills
Event Planning, Large-scale Event..., Sales, Food & Beverage, Wine & Food Pairing, Hospitality, Hospitality Management, Hospitality Industry, Resorts
Education
University of Central Florida
Bachelor of Science (B.S.), Event Management, Summa Cum Laude
Fidelity National Information Services January 2011 - Present
Lender Processing Services, Inc. (LPS) June 2010 - January 2011
Marriott International April 2009 - July 2010
A'vie Weddings and Special Events July 2009 - December 2009
Walt Disney World Swan and Dolphin April 2008 - August 2008
Skills
Event Planning, Event Management, Corporate Events, Trade Shows, Marketing, Social Media Marketing, Customer Service, Marketing Strategy, Marketing Communications, Social Media, Sales, Account Management, Budgets, Microsoft Office, Contract Negotiation, Email Marketing, Salesforce.com, Nonprofits, Online Marketing, Public Relations, Social Networking, Leadership
Education
University of Florida 2006 — 2010
Hospitality Management with a Minor in Business, Specialization in Event Management
Park Square Homes August 2014 - Present
Senior Home Care, Inc June 2013 - July 2014
A1 Medical Imaging October 2011 - May 2013
A1 Medical Imaging September 2009 - October 2011
A1 Medical Imaging February 2009 - September 2009
Park Square Homes April 2004 - January 2009
Walt Disney World Swan and Dolphin 2001 - 2004
Skills
Real Estate, Negotiation, Strategic Planning, Marketing, Sales, Cold Calling, Sales Presentations, Marketing Strategy, Marketing Management, Project Management, Strong Closer, Customer-focused Service, Event Planning, Hospitality Industry, Public Speaking, Management, Contract Negotiation, Selling, Sales Management, Online Marketing, Market Analysis, Training, CRM, Sales Operations, Sales Process, Healthcare, Coaching, Market Planning, Account Management, Team Building, Building Relationships, Customer Retention, Leadership, Customer Satisfaction, Market Research, Marketing Communications, Human Resources, Teamwork, Analysis, Direct Sales, Public Relations, Budgets, Business Development, New Business Development, Social Media Marketing, Salesforce.com, Business Planning, B2B, Outlook, Hospitals
Education
University of Central Florida
Bachelor's of Applied Business Administration, Minor in Health Management
Walt Disney World Swan and Dolphin March 2013 - May 2015
Wildly Different May 2014 - April 2015
Bug Master Pest Control August 2009 - July 2013
Grand Harbor Vero Beach FL May 2010 - July 2010
Education
University of Central Florida 2011 — 2015
Bachelor's degree, Event Management and Hospitality Management
Walt Disney World Swan and Dolphin September 2015 - Present
Walt Disney World June 2013 - Present
Walt Disney World May 2011 - May 2013
Carnival Cruise Lines January 2008 - March 2012
Skills
Leadership, Training, Coaching & Mentoring, Customer Satisfaction, Event Planning, Hospitality, Sales, Social Networking
Education
University of Central Florida – Rosen College of Hospitality Management
Bachelor of Science (B.S.), Hospitality Administration/Management
Valencia College
Associate of Arts (AA), Hospitality Administration/Management
Walt Disney World December 2014 - Present
Walt Disney World January 2014 - January 2015
Ted Baker April 2011 - January 2014
Orange County Convention Center October 2012 - December 2013
Walt Disney World Swan and Dolphin May 2012 - December 2013
Aeropostale June 2007 - May 2012
Skills
Time Management, Hospitality, Event Planning, Teamwork, Customer Service, Highly detail oriented, Corporate Events, Tradeshows, Microsoft Office, Microsoft Word, Microsoft Excel, Retail Sales, Visual Merchandising, Retail, Merchandising, Social Media, PowerPoint, Trade Shows, Meeting Planning
Education
University of Central Florida 2011 — 2014
Bachelor of Applied Science (BASc), Major: Event Management Minor: Hospitality, Psychology, 4.0 GPA
Valencia Community College 2009 — 2011
General Education
Uniworld International, Inc. (ShipAll.com) September 2012 - Present
Bank of America 2008 - 2010
Walt Disney World Swan and Dolphin 2005 - 2008
The Walt Disney Company January 2003 - January 2005
AAMCO Transmissions and Total Car Care 2003 - 2005
Skills
Sales Management, Logistics, Account Management, Sales, Negotiation, Marketing Strategy, Transportation, Customer Service, Sales Operations, Marketing, Management, International Business, Business Development, Operations Management, Strategic Planning, Long-term Customer..., Honeywell DCS, Cpr Certified, Adult CPR, First Aid, EKG, Food Safety, Food & Beverage, Automotive, Electronics, Car Audio, Pharmacology, Client Development, Client Relations Skills, Freight Forwarding, Air Freight, Ocean Freight, Freight Transportation, New Business Development, Employee Training, Security, Team-oriented, Retail Sales, Hospitality, Medical Terminology
Education
University of Central Florida 2006 — 2014
Valencia Community College 2003 — 2006
Business Management
Dr. Phillips High School 2000 — 2003
Walt Disney World Swan and Dolphin Resort June 2013 - Present
Walt Disney World Swan and Dolphin August 2011 - June 2013
Tishman Hotel Corporation February 2009 - July 2011
Education
University of Central Florida 2004 — 2008
Hospitality Management
Grand Hyatt San Francisco June 2015 - Present
St Regis Hotel December 2013 - June 2015
Starwood Hotels & Resorts Worldwide, Inc. December 2012 - November 2013
Starwood February 2012 - December 2012
Walt Disney World Swan and Dolphin November 2011 - May 2012
Starwood December 2010 - December 2011
St. Regis- San Francisco December 2010 - January 2011
Skills
Microsoft Office, Event Management, Business, Customer Service, Coordination, Hospitality, Hotels, Theme Parks, Private Dining, Food & Beverage, Resorts, Tourism, Fine Dining, Banquets, Restaurants, Menu Development, Customer Satisfaction, Food, Hotel Booking
Education
Rosen College of Hospitality Management 2009 — 2011
Bachelor of Science, Hospitality Management; Tourism Management
University of Central Florida 2008 — 2011
Bachelor of Science (BS), Hospitality Administration/Management
University of South Florida 2006 — 2008
Biomedical Sciences, Physical Therapy/Therapist
Gaylord Entertainment Company February 2015 - Present
Gaylord Entertainment July 2013 - February 2015
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2012 - July 2013
Walt Disney World Swan and Dolphin January 2012 - April 2012
Wynn Las Vegas August 2009 - August 2011
The Venetian March 2009 - August 2009
Walt Disney World May 2008 - January 2009
Mandalay Bay February 2007 - May 2008
Skills
Guest Service, Hospitality Management, Hotels, Hospitality, Food & Beverage, Hotel Management, Front Office, Rooms Division, Tourism, Property Management..., Customer Satisfaction, Casino, Guest Service Management, Concierge Services, Training, Employee Training, Microsoft Office, Resorts, Guest Recovery, Hiring, Hospitality Industry, Micros, Customer Service
Education
University of Nevada-Las Vegas 2005 — 2010
Bachelor of Science, Hospitality Management
Walt Disney World Swan and Dolphin December 2012 - Present
Walt Disney World Swan and Dolphin March 2012 - December 2012
Walt Disney World Swan and Dolphin September 2011 - March 2012
Walt Disney World Swan and Dolphin September 2010 - September 2011
Westin Princeville Ocean Resort Villas June 2010 - August 2010
Skills
Rooms Division, Hospitality, Front Office, Guest Service Management, Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Property Management..., Pre-opening, Hotel Booking, Lodging, Concierge Services
Education
University of Central Florida 2014 — 2014
Human Resources Generalist Certificate
University of Central Florida - Rosen College 2009 — 2011
Bachelor of Science (B.S.), Hospitality Administration/Management
Gaylord Entertainment April 2005 - Present
Marriott Hotels 2000 - 2005
Walt Disney World Swan and Dolphin 1992 - 1994
US Air Force 1986 - 1991
Skills
Meeting Planning, Hospitality Industry, Hotels, Hospitality Management, Hospitality, Team Building, Trade Shows, Marketing Strategy, Resorts, Yield Management, Hotel Management, Tourism, Food & Beverage, Revenue Analysis, Business Travel, Public Relations, Catering, Convention Services, Corporate Events, Contract Negotiation, Front Office, Banquets, Event Management, Restaurants, Pre-opening
Education
University of Central Florida - College of Business Administration 1992 — 1994
BS, Business
Procter & Gamble June 2015 - Present
Procter & Gamble May 2014 - August 2014
Walt Disney World Swan and Dolphin March 2011 - January 2014
Give Kids The World April 2008 - October 2013
Target June 2013 - August 2013
MetLife June 2012 - August 2012
Alachua County Humane Society September 2011 - April 2012
Give Kids The World April 2008 - August 2011
Skills
Spanish, German, Microsoft Office, Excel, Access, Word, PowerPoint, Cpr Certified, First Aid, Lotus Notes, Sametime, Group Facts, WorkDesk, Teleconferencing, Kana, Microsoft Word, Microsoft Excel, Community Outreach, Social Media, Sales, Event Planning, Facebook, Social Networking, Time Management, Leadership, Teamwork, Marketing, Customer Service, Fundraising, Event Management, Public Speaking, Social Media Marketing, Customer Satisfaction, Critical Thinking, Public Relations, Outlook, Leadership Development, Volunteer Management, Research, Blogging, Training, Nonprofits, Data Entry, Communication, Data Analysis, Analysis, Team Building, Strategic Planning, Management
Education
University of Florida 2011 — 2015
Bachelor of Science, Marketing
Cypress Creek High School 2007 — 2011
Walt Disney World Swan and Dolphin July 2015 - Present
Walt Disney World Swan and Dolphin January 2013 - July 2015
Loews Hotels April 2007 - March 2012
Loews Hotels April 2006 - April 2007
Emeril's Homebase October 2003 - April 2006
Skills
Event Planning, Organization, Hotels, Hospitality Industry, Meeting Planning, Food & Beverage, Event Management, Catering, Corporate Events, Restaurants, Customer Service, Hospitality, Budgets, Team Building, Food, Management, Sales, Training, Social Media, Banquets, Hiring, Human Resources
Education
University of Central Florida
Universal Orlando Resort June 2015 - Present
ADINO LLC December 2014 - June 2015
Walt Disney World Swan and Dolphin June 2014 - December 2014
Walt Disney World June 2013 - June 2014
Rosen Shingle Creek January 2013 - May 2014
DesignShop August 2012 - May 2013
ARAMARK September 2010 - December 2012
Skills
Event Planning, Marketing Event Planning, Social Media Marketing, Connecting People, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Managing Meetings, Social Media, Email Marketing, Outlook, Event Management, Facebook, Social Networking, Customer Service
Education
University of Central Florida 2010 — 2013
Bachelor's degree, Double Major in Hospitality and Event Management
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company LLC August 2013 - October 2014
The Ritz-Carlton Hotel Company LLC November 2012 - August 2013
The Ritz-Carlton Hotel Company LLC April 2011 - November 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2010 - April 2011
The Ritz-Carlton Hotel Company LLC December 2009 - September 2010
Walt Disney World Swan and Dolphin April 2008 - December 2009
F&G Hospitality Consulting April 2009 - September 2009
Skills
Property Management..., Front Office, Hospitality Management, Resorts, Hotels, Guest Service Management, Customer Engagement, Secret Shopping, Rooms Division, Networking, Problem Solving, Hospitality, Hotel Management
Education
University of Central Florida 2006 — 2010
Bachelor of Sciences, Hospitality Management
GrowFL, the Florida Economic Gardening Institute May 2015 - Present
Associated Luxury Hotels International May 2014 - December 2014
University of Central Florida August 2013 - December 2014
Walt Disney World Swan and Dolphin May 2012 - May 2013
The Westin Lake Mary, FL June 2011 - May 2012
UCF Alumni Association August 2009 - May 2012
University of Central Florida May 2011 - September 2011
University of Central Florida August 2010 - March 2011
Skills
Hospitality, Customer Service, Hotels, Marketing, Property Management..., Event Management, Marketing Communications, Copywriting, Editing, Social Media
Education
University of Central Florida 2013 — 2015
Master of Arts (M.A.), Mass Communication
University of Central Florida 2013 — 2015
Corporate Communication Certificate, Mass Communication
University of Central Florida 2008 — 2012
Bachelors, Hospitality Management
Paradise Point Hotel March 2011 - Present
InterContinental Chicago O'Hare August 2008 - March 2011
InterContinental Chicago O'hare August 2008 - April 2009
SUPER 8 HOTELS CHINA January 2008 - August 2008
Walt Disney World Swan and Dolphin January 2007 - December 2007
Four Seasons Chicago May 2006 - July 2006
Skills
Opera, PowerPoint, Delphi, Excel, Outlook, Meeting Matrix, Business Development, Building Relationships, Customer Service, Microsoft Excel, Microsoft Word, Site Visits, Contract Negotiation, Sales Management, Passion for Quality, Leadership, Convention Services, Client-focused, Wine Tasting, Golf, Hotels, Banquets, Event Management, Food & Beverage, Tourism, Hospitality
Education
University of Central Florida 2002 — 2007
BS, Hospitality and Tourism Management
New Trier High School 1998 — 2002
Walt Disney World Swan and Dolphin September 2015 - Present
Tribune Publishing 2013 - Present
Orlando Sentinel 2009 - 2013
Orlando Sentinel 2006 - 2009
Skills
Advertising, Graphic Design, Editing, InDesign, Marketing, Adobe Creative Suite, Web Design, SEO, Joomla, WordPress, Copywriting
Education
University of Central Florida 1995 — 1998
Bachelor's Degree, Advertising and Public Relations
Disney Cruise Line September 2015 - Present
Disney Cruise Line July 2015 - September 2015
SeaWorld Parks & Entertainment January 2014 - February 2015
Hilton Grand Vacations February 2013 - November 2013
Hilton Worldwide June 2012 - February 2013
David's Bridal December 2011 - June 2012
Walt Disney World Swan and Dolphin September 2010 - October 2011
Starwood Hotels & Resorts Worldwide, Inc. September 2009 - September 2010
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, OnQ, Food & Beverage, Catering, Restaurants, Property Management..., Event Management, Event Planning, Micros, Front Office, Meeting Planning, Customer Service, Resorts, Tourism, Delphi, Concierge Services, Sales, PowerPoint, Lodging, Coordinating Events, Leisure, Revenue Analysis
Education
University of Florida 2005 — 2009
Bachelor of Science (B.S.), Tourism, Recreation, and Sports Management
Private Business January 2013 - Present
Orlando Heath November 2001 - November 2012
Universty of Phoenix August 2005 - November 2011
Pediatrix Medical Group May 2005 - October 2007
Walt Disney World Swan and Dolphin 2000 - 2002
Skills
•Proficient with Word,..., Human Resources, Management, Customer Service, Microsoft Office, Leadership, Team Building, Training, Microsoft Excel, PowerPoint, Microsoft Word, HIPAA, Onboarding, Employee Relations, Team Leadership, Accounts Receivable, Inventory Management, Budgets, Process Improvement, Strategic Planning, Accounts Payable, Event Planning, Contract Negotiation, Healthcare, Change Management, Analysis, Operations Management, Teamwork, Leadership Development, Financial Analysis, Sales, Project Management, Time Management, Forecasting, Business Planning, Coaching, Project Planning, Customer Satisfaction, Marketing, Business Analysis, Data Analysis, Cross-functional Team..., Organizational..., Policy, PeopleSoft, Data Entry, Outlook, Performance Management, System Administration, Program Management
Education
University of Phoenix Avanced Studies 2011 — 2016
DBA, Business Administration, Doctoral
University of Phoenix 2010 — 2011
MBA, Business Administration
University of Phoenix 2005 — 2009
BSM, Management and Marketing
Walt Disney World Swan and Dolphin November 2014 - May 2015
Walt Disney World Swan and Dolphin November 2013 - November 2014
William R. Boone High School September 2013 - May 2014
Skills
Hospitality, Microsoft Word, Customer Service, Time Management, Hospitality Industry, Microsoft Office, Resorts, Hospitality Management
Education
University of Central Florida 2015 — 2017
Bachelor's degree, Hospitality Administration/Management
Valencia College 2013 — 2015
Associate of Science (A.S.), Hospitality Administration/Management
Mill Falls at the Lake August 2014 - Present
AFS Technologies, Inc. August 2013 - August 2014
Canyon Ranch March 2012 - August 2013
The Bedford Village Inn June 2010 - March 2012
Hotel Commonwealth March 2010 - July 2010
Hotel Commonwealth June 2009 - April 2010
Marriott Hotels August 2008 - May 2009
The Bedford Village Inn May 2008 - August 2008
Walt Disney World Swan and Dolphin January 2007 - January 2008
Skills
Hospitality Management, Hotels, Catering, Marketing, Hospitality Industry, Resorts, Hotel Management, Food & Beverage, Front Office, Property Management..., Revenue Analysis, Event Management, Micros, Social Media, Tourism, Corporate Events, Opening Hotels, Customer Service, Meeting Planning, Rooms Division, Opera, Marketing Strategy, Restaurant Management, Social Media Marketing, Sales Operations, Convention Services, Guest Service Management, Trade Shows, Food, OnQ, Event Planning, Banquets, Menu Development, Marketing Communications, Digital Marketing, Online Marketing, Email Marketing, Direct Marketing, Sales Management, Microsoft Dynamics, Wedding Planning, Concur, ADP Payroll, SharePoint, Adobe Creative Suite, Caterease, Operations Management, Springer Miller, Workamajig, Microsoft Office
Education
University of Central Florida 2005 — 2009
Bachelor's Degree, Hospitality Management, GPA 3.8
Goffstown High School 2001 — 2005
Axiom Ogranics Community ManagerCross CampusSeptember 2014 - March 2015
University of Southern California December 2012 - August 2014
KIND July 2013 - April 2014
Walt Disney World Swan and Dolphin October 2011 - August 2012
Disney's Contemporary Resort March 2010 - October 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Editing, Strategic Planning, Creative Direction, Rooms Division, Market Research, Recruiting, Hospitality Management, Hospitality, Delphi, Leadership, Event Management, Marketing, Social Networking, Customer Satisfaction
Education
University of Idaho 2007 — 2009
Entrepreneurial and Small Business Operations
Shel Marks PR and Events July 2014 - Present
Tuni Boutique March 2015 - July 2015
Rifle Paper Co. August 2014 - July 2015
Bonnaroo Music and Arts Festival June 2015 - June 2015
Chi Omega January 2013 - January 2014
Pace Brantley School August 2013 - December 2013
Firestone Live May 2013 - August 2013
Walt Disney World Swan and Dolphin February 2012 - July 2013
UCF Collegiate DECA May 2012 - December 2012
UCF Collegiate DECA May 2011 - May 2012
Skills
Hospitality, Event Management, Hospitality Management, Resorts, Event Planning, Facebook, Microsoft Office, PowerPoint, Social Media, Social Networking, Microsoft Word, Public Speaking, Customer Service, Microsoft Excel, Social Media Marketing, Time Management, Research, Public Relations, Teamwork, Fundraising, Leadership, Photoshop, Marketing
Education
University of Surrey 2014 — 2014
Hospitality and Business Exchange
University of Central Florida 2010 — 2014
Bachelor of Science (BS), Hospitality Management, Event Management
University of Central Florida 2010 — 2014
Minor, Marketing
Cherry Hill High School East 2006 — 2010
World Financial Group September 2013 - Present
Walt Disney World Swan and Dolphin April 2011 - August 2013
Walt Disney World Swan and Dolphin November 2007 - April 2011
Walt Disney World Swan and Dolphin December 2005 - November 2007
Skills
Employee Training, Scheduling, Payroll, Training Facilitation, Cpr Certified, Fundraising, Recruiting, Process Scheduler, Training, Team Building, Hotel Management, Customer Service, Food & Beverage, Management, Hospitality, Hospitality Industry, Hotels, Resorts
Education
University of Central Florida 2010 — 2012
Bachelor of Science (BS), Hospitality Management
Valencia Community College 2007 — 2010
Associate of Arts (A.A.), General Studies
InterContinental Tampa September 2012 - September 2014
Wyndham Worldwide March 2011 - September 2012
Walt Disney World Swan and Dolphin September 2009 - January 2011
Walt Disney World January 2006 - September 2009
Starwood Hotels & Resorts Worldwide, Inc. April 2003 - January 2006
Hillsborough County April 1999 - February 2003
Publix Super Markets January 1999 - April 1999
Polk County School Board August 1992 - January 1999
Skills
Social Media Marketing, Customer Satisfaction, Training, Time Management, Social Networking, Social Media, Talent Management, Data Entry, Hospitality
Education
University of South Florida 1999 — 2002
Bachelor of Arts (B.A.), Applied Economics
Hillsborough Community College 1987 — 1988
Associate of Arts (A.A.), Business Administration and Management, General
Westin Diplomat Resort & Spa June 2013 - June 2014
Walt Disney World Swan and Dolphin September 2001 - June 2013
Sheraton Lake Buena Vista Resort 1996 - 2001
Rosen Centre Hotel 1997 - 1999
Skills
Hospitality Industry, Hotels, Hospitality Management, Revenue Analysis, Resorts, Hotel Management, Food & Beverage, Convention Services, Hospitality, Catering, Time Management, Customer Satisfaction, Tourism, Restaurants, Training, Leadership, Banquets, Front Office, Meeting Planning, Event Management, Micros, Pre-opening, Yield Management, Rooms Division, Menu Development, Sales, Property Management..., Restaurant Management, Corporate Events
Education
University of Phoenix 2009 — 2011
AA, Hospitality, Travel, & Tourism
Valencia Community College 1995 — 1998
Associate of Arts (AA), Business Administration and Management, General
Walt Disney World Swan and Dolphin March 2014 - Present
Sugar Bay Resort and Spa July 2013 - July 2014
Sugar Ba Resort and Spa June 2012 - February 2014
Hilton New Orleans Riverside January 2010 - January 2012
Hilton Worldwide January 2007 - January 2010
Hilton Worldwide January 2005 - January 2007
Hilton Worldwide March 2005 - December 2005
Skills
Multitasking Skills, Bilingual, Strong customer service..., Self-driven, Food & Beverage, Housekeeping, Microsoft Office, Microsoft Excel, Microsoft Word, Multicultural..., Recruiting, Pre-opening experience, Laundry, Restaurants, Opera, Banquets, Union Experience, OnQ, Resorts, Menu Development, Bartending, Labor Control, ServSafe, Hiring
Education
University of New Orleans 2002 — 2006
Bachelor's degree, Hotel, Restaurant and Tourism
Austin Energy March 2010 - Present
National Financial Partners July 2006 - March 2010
Universal Studios August 2004 - July 2006
Walt Disney World Swan and Dolphin March 2002 - August 2004
Walt Disney World January 2000 - June 2004
Fairfield Public Library August 1995 - August 1999
Skills
Energy, Microsoft Office, Contract Management, Renewable Energy, Smart Grid, Access, Customer Service, Outlook, Microsoft Word, Spreadsheets, PowerPoint, Project Planning, Program Management, Software Documentation, Analysis
Education
University of Central Florida 2002 — 2004
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Frontier Community College 1997 — 1999
Associate of Science (A.S.), General Studies
HMSHost March 2014 - Present
McFaddin Marketing February 2014 - Present
Todd English Enterprises May 2013 - January 2014
Todd English Enterprises March 2012 - January 2014
Sheraton Fort Lauderdale Resort Hotel November 2010 - April 2011
Walt Disney World Swan and Dolphin September 2008 - November 2010
Skills
Hospitality, Revenue Analysis, Hospitality Management, Restaurants, Social Networking, Resorts, Food & Beverage, Customer Service, Sales, Management, Hotels, Microsoft Office, Menu Development, Pre-opening, Restaurant Management, Fine Dining, Marketing Strategy, Micros, Wine, Food, Bartending, Recruiting, Recipes, Menu Engineering, Cocktails, Customer Satisfaction, Catering, Banquets, Event Management, Hospitality Industry, Hotel Management, Cuisine, Budgets, Culinary Skills, Food Service, Leadership, Training, MICROS
Education
Rosen College of Hospitality Management 2005 — 2008
Bachelor's degree, Hospitality Administration/Management
University of Central Florida 2003 — 2008
BA, Hospitality Management
Walt Disney World Swan and Dolphin November 2014 - Present
Oakwood Smokehouse and Grill August 2004 - Present
Skills
Food & Beverage, Catering, leadership skills, Hospitality Management, Hospitality Industry, Hotels
Education
University of Central Florida – Rosen College of Hospitality Management 2012 — 2015
Bachelor’s Degree, Hospitality Management, 3.8 GPA
University of Central Florida – Rosen College of Hospitality Management
Tradewinds Island Grand Resorts November 2009 - Present
Walt Disney World Swan and Dolphin 2001 - November 2009
Education
University of Central Florida
Hyatt Regency Louisville May 2015 - Present
Hyatt Regency Louisville April 2012 - April 2015
Grand Hyatt Tampa Bay April 2011 - April 2012
Hyatt Place Orlando Airport March 2010 - April 2011
Hyatt Regency Grand Cypress April 2007 - March 2010
Hyatt Regency Grand Cypress January 2006 - April 2007
Walt Disney World Swan and Dolphin March 2003 - December 2005
Skills
Customer Satisfaction, Customer Service, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels
Education
University of Central Florida 2000 — 2006
Bachelor of Science, Hospitality Management
Southwest Airlines August 2012 - Present
AirTran Airways July 2010 - August 2012
AirTran Airways February 2008 - July 2010
AirTran Airways March 2006 - February 2008
AirTran Airways October 2002 - March 2006
Handex Environmental, Inc. October 2001 - October 2002
Walt Disney World Swan and Dolphin June 2001 - September 2001
Skills
Airlines, Aviation, Airports, Employee Benefits, Flight Safety, Labor Relations, Analysis, Commercial Aviation, Flights, Sabre, Aircraft, Human Resources, Leadership, Deferred Compensation
Education
University of Florida
Bachelor of Science (BS), Business Administration and Human Resources Development
YouthWorks August 2011 - September 2013
DoubleTree by Hilton January 2011 - August 2011
Starwood Hotels & Resorts Worldwide, Inc. August 2010 - January 2011
Hyatt Regency January 2010 - July 2010
Walt Disney World Swan and Dolphin June 2008 - January 2010
University of Central Florida May 2007 - December 2008
John Michael Weddings and Special Events October 2006 - June 2008
Skills
Front Office, Event Management, Customer Service, Hospitality Management, Hospitality Industry, Hospitality, Hotels, Food & Beverage, Resorts, Meeting Planning, Event Planning, Revenue Analysis, Customer Support, Training, Management, Sales, Customer Satisfaction, Budgets, Restaurants, Marketing, WordPress, Executive Support, Administrative..., Volunteer Management, Hotel Management, Travel Planning, Appointment Scheduling, Professional Mentoring, Help Desk Support, Volunteer Recruiting, Tourism, Catering, Time Management, Leadership, Forecasting
Education
University of Central Florida 2006 — 2010
Bachelor of Science (B.S.)
Florida Hospital January 2009 - Present
Florida Hospital March 2003 - December 2008
Florida Hospital October 2001 - March 2003
Akerman, Senterftt & Eidson May 1999 - July 2001
Walt Disney World Swan and Dolphin 1989 - 1999
Skills
Benefits, Compensation, HR Policies, Deferred Compensation, Employee Benefits, Benefits Administration, Human Resources, Employee Relations, Change Management, Onboarding, Management, Public Speaking
Education
Valencia Community College 1977 — 1978
Associate of Arts
University of Central Florida
Business
Compass Crossing International LLC March 2005 - Present
Walt Disney World Swan and Dolphin December 2013 - December 2014
Walt Disney World Swan and Dolphin November 2012 - December 2013
Walt Disney World Swan and Dolphin November 2006 - November 2012
SilzerLaw Chartered May 2007 - April 2008
Skills
Event Management, Hospitality, Hotels, Resorts, Hospitality Industry, Small Business, Food & Beverage, Revenue Analysis, Program Management, Microsoft Word, Tourism, Restaurants, Microsoft Excel, PowerPoint, Prezi, Keynote
Education
University of Central Florida 2009 — 2011
Bachelors in Arts, Business Administration, Political Science
Valencia Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Business Administration and Management, General
University of Murcia 2005 — 2006
Spanish Language
Arbor Greene Community Development District September 2013 - Present
Walt Disney World Swan and Dolphin May 2007 - August 2013
Walt Disney World Swan and Dolphin December 2005 - May 2007
Walt Disney World Swan and Dolphin January 2003 - December 2005
Skills
•Six 6 Sigma Green..., •Behavioral..., Starwood Property..., Progressive Counseling, Employee Recognition, Hotel Financials, Special Events..., CPR, First Aid, and AED..., Coordination, First Aid, Cpr Certified, Hotels, AED, Property, Six Sigma, Business Services, Hospitality, Resorts, Budgets, Catering, Customer Service, Employee Training, Event Management, Event Planning, Food & Beverage, Front Office, Hospitality Industry, Hospitality Management, Hotel Management, Leadership, Management, Restaurants, Team Building, Tourism, Training
Education
University of Florida 2000 — 2002
Recreation Parks & Tourism, Commercial Recreation and Hospitality Management
South Florida Community College 1998 — 2000
Associates Degree
Tiffany & Company June 2015 - Present
Tiffany & Company April 2014 - May 2015
Lindauer Productions LLC January 2003 - December 2013
Lindauer Productions LLC January 2003 - December 2013
United Airlines March 1995 - January 2003
Walt Disney World Swan and Dolphin May 1990 - January 1995
Skills
Media Relations, Social Media, Public Relations, Video Production, Journalism, Marketing Communications, Press Releases, Editing, New Media, Social Media Marketing, Storytelling, News Writing, News Packages, Voice Over, Tumblr, Media Skills Training, Publications, Creative Writing, Event Planning, Entertainment, Fashion, Blogging, Publicity, Management, Strategic Communications, Training, Digital Media, Copywriting
Education
University of Central Florida 1988 — 1990
Bachelor of Arts, Journalism
Melbourne High School 1984 — 1985
HS Diploma, Communication and Media Studies
Shula's Steak House at the Swan and Dolphin Resort March 2013 - Present
Walt Disney World Swan and Dolphin November 2012 - April 2013
Walt Disney World Swan and Dolphin September 2012 - March 2013
Todd English's Bluezoo March 2010 - December 2012
BSN October 2010 - November 2012
Skills
Customer Service, Hotel Management, Hospitality, Hospitality Management, Hotels, Hospitality Industry, Team Building, Catering, Food & Beverage, Restaurants
Education
University of Central Florida 2007 — 2012
Bachelor's degree, Hospitality Administration/Management
Marriott International October 2012 - Present
The Ritz-Carlton Hotel Company LLC January 2010 - October 2012
Levy Restaurants September 2007 - December 2009
Walt Disney World Swan and Dolphin November 2003 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, Budgets, Hospitality Industry, Hospitality, Pre-opening, Training, Front Office, Wine, Opening Hotels, Food, Hospitality Management, Catering, Banquets, Restaurants, Fine Dining, Menu Development, Tourism, Culinary Skills, Meeting Planning, Team Building, Hiring, Sales, Micros, Wine Tasting, Restaurant Management, Beverage Development, Hotel Management, Hotels
Education
University of Nevada-Las Vegas 1997 — 2001
BS, Hotel/Motel Administration/Management
Sheraton New York Times Square Hotel May 2012 - Present
Walt Disney World Swan and Dolphin June 2010 - May 2012
Walt Disney World Swan and Dolphin February 2007 - June 2010
International Plaza Resort and Spa July 2006 - December 2006
Westin Copley Place October 2005 - July 2006
Skills
Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Resorts, Front Office, Rooms Division, Hospitality, Food & Beverage, Galaxy, Lightspeed
Education
University of Massachusetts, Amherst 2001 — 2005
Bachelor of Science (BS), Hospitality and Tourism Management
Starwood Hotels & Resorts Worldwide, Inc. October 2012 - Present
Starwood Hotels & Resorts Worldwide, Inc. October 2008 - October 2012
W Atlanta Downtown October 2008 - October 2012
The Westin Diplomat Resort & Spa January 2004 - October 2008
Walt Disney World Swan and Dolphin January 2000 - January 2004
Skills
Revenue Analysis, Hotel Management, Hotels, Hospitality Industry, Hospitality Management, Forecasting, Resorts, Pre-opening, Hospitality, Budgets, Micros, Front Office, Accounting, Financial Reporting, Financial Analysis, Property Management..., Income Statement
Education
University of Phoenix 2002 — 2004
Masters, Accounting
University of Central Florida - College of Business Administration 1999 — 2001
Bachelors, Accounting
Valencia Community College 1997 — 1999
Associates
Orange County Government March 2014 - Present
Orange County Government December 2012 - March 2014
Orange County Government September 2011 - March 2014
Florida Department of Juvenile Justice January 2010 - August 2011
Walt Disney World Swan and Dolphin January 2008 - April 2011
University of Central Florida June 2005 - July 2008
Skills
Animal Behavior, Wildlife, Dogs, Enforcement, Policy, Emergency Management, Microsoft Word, Government, Police, Public Speaking, PowerPoint, Microsoft Office, Teaching, Private Investigations, Community Outreach, Interviews, Supervisory Skills, Training, Investigation, Criminal Investigations, Report Writing, Leadership Development, Surveillance, Security, Psychotherapy, Conflict Resolution, Team Building, Program Development, Volunteer Management, Criminal Justice, Physical Security, Public Safety, Security Management, Customer Service, Fundraising, Criminal Law, Leadership, Nonprofits, Security Clearance, Program Management, Staff Development, Grant Writing, Crisis Management, Executive Protection, Data Entry, Social Networking, Coaching, Counterterrorism, Employee Training, Firearms
Education
University of Central Florida 2003 — 2007
Criminal Justice, Criminal Justice and Corrections
Marriott International September 2015 - Present
Marriott International June 2014 - September 2015
University of Delaware August 2010 - June 2014
Sheraton May 2013 - May 2014
Hersha Hospitality April 2013 - May 2014
The Walt Disney Company January 2012 - May 2014
Walt Disney World Swan and Dolphin April 2014 - April 2014
Vita Nova September 2011 - February 2014
Courtyard by Marriott University of Delaware February 2013 - May 2013
The Cheesecake Factory September 2012 - May 2013
Skills
Hospitality, Customer Service, Hotels, PowerPoint, Teamwork, Microsoft Word, Microsoft Office, Public Speaking, Time Management, Editing, Food, Social Media, Training, Event Planning, Microsoft Excel, Social Networking, Employee Training, Communication, Human Resources, Associate Engagement, Associate Development, Presentations, Hospitality Management, Hospitality Industry
Education
University of Delaware 2010 — 2014
Bachelor's degree, HRIM, Graduated
Cape Henlopen High School 2007 — 2010
Walt Disney World Swan and Dolphin 2011 - Present
Walt Disney World Swan and Dolphin May 2011 - December 2011
Education
University of Central Florida 2009 — 2014
Walt Disney World January 2013 - Present
Walt Disney World Swan and Dolphin September 2012 - Present
Universal Studios April 2012 - January 2013
Universal Studios March 2010 - April 2012
Education
University of South Florida 2012 — 2015
Valencia Community College 2010 — 2012
Associate of Arts (A.A.), General Studies
Universal Orlando Resort Pharmacy Technician TraineeCVS HealthDecember 2014 - Present
Barnes and Noble Book Store September 2013 - March 2014
Walt Disney World Swan and Dolphin December 2010 - July 2013
Winn-Dixie August 2008 - August 2010
Skills
Customer Service, Microsoft Word, PowerPoint, Hospitality, Time Management, Teamwork, Customer Satisfaction
Education
University of Central Florida 2010 — 2013
Bachelor's degree, English Language and Literature/Letters
Walt Disney World Swan and Dolphin
Skills
Hospitality, Hotels, Food & Beverage, Hospitality Management, Catering, Restaurants, Hospitality Industry, Customer Service, Banquets, Resorts
Education
University of Central Florida – Rosen College of Hospitality Management 2012 — 2015
Bachelor’s Degree, Restaurant and Foodservice Management