Walt Disney World Swan and Dolphin
Address: 1200 Epcot Resorts Blvd, Lake Buena Vista, FL 32830, USA Phone: +1 407-934-3000: Place name: : Website: : Category: : : : Website: http://www.swandolphin.com/ Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Fri, 25 Jan Sat, 26 Jan 2 1 guest2 guests3 guests4 guestsDEAL27% less than usual £151 Expedia.co.uk Read Real Guest Reviews · Get Instant Confirmation £151 Booking.com £182 Otel.com £148 Agoda £151 ebookers.com £175 Trip.comView more room rates View more rates from £151Couldn't update prices. Try again.Expedia.co.ukTotal per night£151View room rates on Expedia.co.uk Booking.comTotal per night£151View room rates on Booking.com Otel.comTotal per night£182View room rates on Otel.com AgodaTotal per night£148View room rates on Agoda ebookers.comTotal per night£151View room rates on ebookers.com Trip.comTotal per night£175View room rates on Trip.com Walt Disney World Swan Resort1200 Epcot Resorts Blvd, Lake Buena Vista, FL, USA 2,615 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Fri, 25 Jan Check out Sat, 26 JanExpedia.co.ukTotal per night£151View room rates on Expedia.co.uk Booking.comTotal per night£151View room rates on Booking.com Otel.comTotal per night£182View room rates on Otel.com AgodaTotal per night£148View room rates on Agoda ebookers.comTotal per night£151View room rates on ebookers.com Trip.comTotal per night£175View room rates on Trip.com Hotel details Between Epcot and Disney's Hollywood Studios, this sprawling upscale resort is 3 miles from Disney Springs. … MORE Contemporary rooms are equipped with flat-screen TVs, minifridges and Wi-Fi. Some have views of the hotel lake. Upgraded suites offer sitting areas, wet bars and/or pull-out sofas. A resort fee covers water taxis to the nearby theme parks and a shuttle service to other Disney resort locations. There are 5 pools (including 1 with a waterfall, a waterslide and a sandy beach), along with a luxe spa and 2 health clubs. Dining options include a sushi bar, a steakhouse and a casual family eatery featuring Disney characters. Paid Wi-Fi Paid parking Outdoor pool Laundry service Business centre Room service Free breakfast Pet-friendly Child friendly Restaurant Airport shuttle Hot tub Spa Fitness centre Bar Smoke-free View more amenities View fewer amenities Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of Walt Disney World Swan Resort Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Guests liked the clean rooms, though some said they were dated & maintenance could be improved · Rooms had views Location · Near the beach; shopping, sightseeing, restaurants & bars nearby · Near public transit · Easily accessible by car Service & facilities · Guests enjoyed the pool · Guests appreciated the professional staff · Some guests said management & housekeeping could be improved View all reviews Questions & answers Ask a question See all questions (10)
Walt Disney World Swan and Dolphin List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Walt Disney World Swan and Dolphin. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Walt Disney World Swan and Dolphin Employees
Drury Hotels April 2012 - Present
Walt Disney World Swan and Dolphin January 2008 - April 2012
Walt Disney World Swan and Dolphin August 2007 - January 2008
Walt Disney World Swan and Dolphin December 2006 - August 2007
Barnes & Noble, Inc. January 2005 - January 2007
Skills
MS Office Suite, Interviewing, Leadership Mentoring, Training & Development, Payroll Processing, Customer Service, Hotel Management, Tourism, Front Office, Hiring, Supervisory Skills, Promotions, Microsoft Office, Writing, Guest Service, Hospitality Management, Hotels, Resorts, Hospitality Industry, Recruiting, Interviews, Payroll, Employee Training, Hospitality, Revenue Analysis, Restaurants, Customer Satisfaction, Training, Leadership, Guest Service Management, Food & Beverage, Rooms Division, Banquets, Lodging, OnQ, Hotel Booking, Yield Management, Opening Hotels
Education
University of Central Florida 2009 — 2011
Masters of Science, Hospitality Management
University of Central Florida 2002 — 2007
Bachelor of Science, Hospitality Management
Walt Disney World Swan and Dolphin May 2014 - Present
Hilton Worldwide November 2012 - May 2014
Loews Hotels January 2012 - November 2012
The Ritz-Carlton January 2007 - January 2012
Sea Island Company (The Cloister and The Lodge) August 2003 - January 2007
The Walt Disney Company April 1995 - July 2003
Education
University of Central Florida 1986 — 1990
Bachelor of Arts (B.A.)
Irvington High School
Global Experience Specialists (GES) August 2011 - Present
Performance Golf marketing Alliance 2009 - January 2015
Synergy Development-consulting group June 2008 - January 2015
Ginn Reunion Resort June 2005 - April 2008
Kessler Collection June 2004 - May 2005
Doral Golf Resort and Spa January 2002 - June 2004
The Westin Innisbrook Resort May 1998 - January 2002
Starwood Hotels & Resorts 1990 - 2002
Walt Disney World Swan and Dolphin 1990 - 1998
Hyatt Hotels 1984 - 1987
Skills
Food & Beverage, Resorts, Hospitality Management, Hospitality, Hotels, Pre-opening, Revenue Management, Team Building, Budgeting, Strategic Planning, Contract Negotiation, Hotel Management, Hospitality Industry, P&L, Event Management, Sales Management, Contract Negotiations, Operations Management, Menu Development, Customer Service, Catering, Forecasting, Negotiation, Trade Shows, Event Planning, Restaurants, Tourism, Food, Hiring, New Business Development, Scheduling, P&L Management, Luxury, Conferences, Golf, Business Strategy, Coaching, Guest Satisfaction, Cost Control, Guest Service, Revenue Analysis, Budgets, Income Statement, Customer Satisfaction, Recruiting, Marketing, Meeting Planning, Banquets, Leadership, Yield Management
Education
Rutgers, The State University of New Jersey-New Brunswick 1982 — 1984
accounting, marketing
Aramark May 2014 - Present
Marriott International September 2013 - May 2014
ARAMARK March 2013 - August 2013
Walt Disney World Swan and Dolphin August 2011 - May 2013
ARAMARK February 2009 - August 2011
IKEA Group October 2007 - January 2011
Walt Disney World January 2010 - May 2010
Marriott November 2007 - February 2008
Skills
Strategic Planning, Forecasting, Creativity, Innovation, Guest Service Management, Event Management, Profit Maximization, Sales, Financial Accounting, Inventory Management, Food Cost Analysis, Microsoft Excel, Micros, Lightspeed, Economics, Content Strategy, Futurism, Retail, Statistics, Statistical Data..., Event Planning, Leadership, Archtics, Teamwork, Resorts, Menu Development
Education
University of Central Florida 2011 — 2013
B.A., Hospitality Management
Nassau Community College 2008 — 2010
A.A.S, Hotel Technology Adminstration, 3.5
Walt Disney World Swan and Dolphin August 2014 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Dance Education, Dance, Hospitality
Education
Southern Illinois University, Carbondale 2010 — 2014
Political Science
Maui Jim July 2012 - Present
The Peabody Orlando July 2011 - July 2012
Walt Disney World Swan and Dolphin December 2008 - July 2011
Pinehurst Resort June 2005 - September 2008
Holiday Inn Park Plaza 2003 - 2005
Skills
Hotels, Resorts, Hospitality, Hospitality Management, Hospitality Industry, Meeting Planning, Budgets, Food & Beverage, Event Management, Trade Shows, Hotel Management, Revenue Analysis, Catering, Event Planning, Corporate Events, Management, Customer Service, Contract Negotiation, Tourism, Sales, Convention Services, Restaurants, Banquets, Negotiation, Leadership, Front Office
Education
Texas Tech University 2001 — 2005
Bachelor of Science, Restaurant, Hotel and Institutional Management
Walt Disney World Swan and Dolphin April 2014 - Present
Waldorf Astoria Orlando/Hilton Bonnet Creek June 2013 - April 2014
Ritz-Carlton Orlando, Grande Lakes & JW Marriott Orlando, Grande Lakes June 2012 - June 2013
Marriott International May 2011 - June 2012
Orlando World Center Marriott July 2010 - May 2011
SeaWorld Parks & Entertainment June 2008 - July 2010
LXR Luxury Resorts August 2005 - June 2008
Gladstones Malibu August 2002 - August 2003
Party Planners West June 2001 - August 2002
Skills
Hotels, Catering, Meeting Planning, Hospitality, Event Management, Sales, Hospitality Industry, Marketing, Entertainment, Hotel Management, Contract Negotiation, Hospitality Management, Trade Shows, Resorts, Tourism, Sales Management, Public Speaking, Account Management, Incentives, Revenue Analysis, Negotiation, Food & Beverage, Social Media, Marketing Communications, Event Planning
Education
Pepperdine University 1996 — 2000
Communications, Telecommunications Production
Carrier Clinic April 2008 - November 2012
Walt Disney World Swan and Dolphin 1990 - 1992
Aide Design 1988 - 1990
Skills
Microsoft Office, Microsoft Excel, Human Resources, Nonprofits, Healthcare, Editing, Outlook, Research, PowerPoint, Microsoft Word, Interviews, Public Speaking, English, Public Relations, Event Planning, Social Media, Customer Service, Proofreading, Photoshop, Blogging, Social Networking
Education
University of Arkansas at Fayetteville
Bachelor's Degree, Journalism
Will's Fitness July 2015 - Present
Silver Cloud Inn - University District Seattle July 2014 - June 2015
International Volunteer Action Corp November 2013 - April 2014
Walt Disney World Swan and Dolphin June 2013 - August 2013
Phi Beta Delta Honor Society May 2012 - May 2013
Chinese Undergraduate Student Association October 2010 - May 2013
Sheraton Shanghai Hongkou Hotel May 2012 - July 2012
COM100 Course September 2011 - December 2011
Four Points By Sheraton Shanghai, Daning May 2011 - August 2011
Michigan State University November 2010 - May 2011
Skills
Chinese, English, Microsoft Office, Opera Hotel Reservation..., Delphi Sales & Catering..., Leadership, Event Planning, Time Management, Customer Service, Public Speaking, Teamwork, Microsoft Word, Food & Beverage, PowerPoint, Microsoft Excel, Social Media, Hospitality Industry, Communication, Microsoft PowerPoint
Education
Michigan State University 2010 — 2014
Bachelor of Arts, Hospitality Management, 3.5/4.0
Michigan State University - The Eli Broad College of Business 2010 — 2014
Bachelor of Arts (B.A.), Hospitality Administration/Management
Reunion Resort November 2014 - Present
WDW Swan & Dolphin Resort February 2013 - Present
Walt Disney World Swan and Dolphin October 2011 - Present
Hilton Worldwide September 2009 - October 2011
CRD Consulting INC February 2005 - July 2009
Sprint Nextel February 2004 - February 2005
Various Companies (3) February 1988 - March 2003
Skills
Hospitality Management, Hospitality Industry, Food & Beverage, Hospitality, Budgets, Front Office, Revenue Analysis, Hotels, Restaurants, Hotel Management, Resorts, Pre-opening, Negotiation, Strategic Negotiations, Procurement, E-procurement, Procurement Contracts, Cost Control, Cost Management, Inventory Management, Inventory Analysis, Management, Business Strategy, Team Building, Banquets
Education
Universidad de Valparaíso 2000 — 2001
MA, Strategic Negotiation
INCAE 2000 — 2000
Certification, Asset Assessment / M&A
Univesidad Francisico Marroquin 1984 — 1987
BBA, Finance
Jaco's Bayfront Bar & Grille April 2014 - Present
Walt Disney World Swan and Dolphin May 2011 - October 2013
Walt Disney World Swan and Dolphin November 2009 - May 2011
Walt Disney World Swan and Dolphin June 2006 - November 2009
Skills
Cooking, Sous Vide, Molecular Gastronomy, Chef, Food, Fine Dining, Pastry, Restaurants, Food, Restaurant Management, Menu Development, Food Service, Menu Costing, Culinary Management, Resorts, Food Preparation, Food Cost Management, Sanitation, Food Safety, Culinary Skills, Banquets, Sauces, Culinary Education, Seafood, Recipe Testing, ServSafe, Labor Control, Cost Control, Banquet Operations, Food Quality, Catering
Education
Pensacola Junior College 2004 — 2006
Associate of Arts and Sciences (AAS), Restaurant, Culinary, and Catering Management/Manager
Choctawhatchee High School 1998 — 2002
High School diploma
PGA National Resort & Spa September 2015 - Present
Marriott Vacations Worldwide Corporation March 2015 - September 2015
Marriott Vacations Worldwide Corporation May 2014 - March 2015
City of Oviedo Parks and Recreation May 2013 - May 2014
Walt Disney World Swan and Dolphin December 2012 - April 2013
Orange Lake Resorts May 2012 - August 2012
Sea World Parks and Entertainment January 2012 - April 2012
Village of Palmetto Bay May 2011 - August 2011
University of West Florida Intramural Sports September 2010 - April 2011
Chick-fil-A December 2006 - January 2011
Skills
Hospitality, Food & Beverage, Hospitality Management, Hospitality Industry, Catering, Hotels, Event Planning, Customer Service, Micros, Restaurants, Front Office, Resorts, Tourism, Food Safety, ServSafe, POS, Recreation, Teamwork
Education
Southern New Hampshire University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
University of Central Florida 2011 — 2013
Bachelor of Science (BS), Hospitality Administration/Management
University of West Florida 2009 — 2011
Associate of Arts (A.A.), Hospitality Administration/Management
Walt Disney World Swan and Dolphin April 2015 - Present
ARIA Resort & Casino of MGM Resorts International October 2013 - March 2015
The Cosmopolitan of Las Vegas October 2010 - October 2013
Hello USA! June 2007 - July 2010
StudentCity.com September 2005 - May 2007
Skills
Event Management, Account Management, Meeting Planning, Social Media, Social Media Marketing, Marketing, Marketing Communications, Marketing Strategy, Trade Shows, Sales Management, Contract Negotiation, Customer Service, New Business Development, Negotiation, Public Relations, Advertising, Social Networking, Cold Calling, Budgets, Sponsorship, Hotel Booking, Travel Management, Hotels, Opening Hotels, Event Planning, Corporate Events, Coordinating Events, Event Producing, Association Management, Resorts, Hospitality Industry, Hospitality, Hospitality Management, Food & Beverage, Hotel Management, Sales
Education
University of Central Florida
Bachelors of Science, Hospitality Management
Cabana Bar & Beach Club and Splash Grill June 2014 - Present
Shula's America's Steak House September 2013 - June 2014
Auntie Dawn's Bakery-Cafe August 2013 - May 2014
Walt Disney World Swan and Dolphin May 2013 - August 2013
Jewish Federation of Greater Philadelphia August 2012 - May 2013
Fairmount CDC June 2012 - December 2012
Buzz Marketing Group May 2011 - August 2011
The Liacouras Center November 2010 - May 2011
Avenues to Independent Living May 2010 - January 2011
Education
Temple University 2009 — 2013
Bachelor's degree, Tourism & Hospitality Management
Manchester Grand Hyatt San Diego November 2012 - Present
Hyatt Regency Orlando International Airport December 2010 - November 2012
University of Central Florida - Rosen College of Hospitality Management July 2010 - May 2012
Universal Orlando Resort October 2004 - December 2010
Walt Disney World Swan and Dolphin August 2000 - June 2004
Jurys Doyle Hotel Group January 2000 - August 2000
Hyatt Regency Crystal City July 1997 - January 2000
Skills
Hotels, Hospitality, Resorts, Staff Development, Hospitality Management, Budgeting, Sales Management, Contract Negotiations, Conferences, Events, Budgets, Contract Negotiation, Sales, Marketing, Training, Hotel Management, Revenue Analysis, Management, Hospitality Industry, Trade Shows
Education
Rollins College - Crummer Graduate School of Business 2008 — 2009
M.B.A., M.B.A.
Penn State University 1992 — 1997
BS, Hotel, Restaurant, and Institutional Management
Morning Glory Ministries Inc July 2008 - Present
VA February 2007 - Present
Walt Disney World Swan and Dolphin July 2006 - October 2006
Skills
Public Speaking, Teaching, Community Outreach, Preaching, Theology, Pastoral Care, Volunteer Management, Leadership Development, Discipleship
Education
Le Cordon Bleu College of Culinary Arts-Miami 2005 — 2006
Associate's degree, Culinary Arts/Chef Training
Wilfred Beauty Academy Hair And Nail, Beauty Culture New York 1992 — 1993
Hairdressing and Cosmetology, Hair Dressing
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - August 2015
Walt Disney World Swan and Dolphin July 2010 - January 2015
Universal Orlando June 2013 - June 2014
Skills
Hospitality, Food & Beverage, Communication, Organization, Serve Safe Certified, Problem Solving, Multi Tasking, Project Planning, Employee Training, Microsoft Office, Restaurants, Banquets, MICROS, Restaurant Management, Customer Satisfaction
Education
University of Central Florida 2013 — 2015
Bachelor’s Degree, Restaurant/Food Services Management
Valencia College 2010 — 2013
Associate’s Degree, General Studies
Walt Disney World Swan and Dolphin July 2015 - Present
Hyatt Regency Orlando June 2015 - Present
Hyatt Regency Pier 66 October 2013 - June 2015
First Presbyterian Church of Orlando June 2012 - September 2013
Showmasters Production February 2012 - September 2013
Hyatt Regency Orlando June 2010 - September 2013
Oak Park Inn May 2009 - May 2010
Last Chapter Coffee Shop April 2007 - May 2010
Skills
Cooking, Food, Pastry, Chef, Catering, Event Planning, Restaurants, Food & Beverage, Microsoft Word, Menu Development, Culinary Skills, Training, Food Safety, Customer Service, Banquets
Education
Le Cordon Bleu College of Culinary Arts-Miami 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Baking and Pastry Arts/Baker/Pastry Chef
Sheraton Dallas Hotel June 2015 - Present
Sheraton St. Louis City Center Hotel & Suites July 2014 - October 2014
Walt Disney World Swan and Dolphin February 2010 - July 2014
LRA Worldwide January 2002 - February 2010
Knowledge Base Consulting / CXM CMX, Inc. January 2000 - January 2010
Starwood Hotels & Resorts July 1998 - December 1999
Westin Hotels July 1995 - July 1998
Westin Hotels August 1990 - July 1995
Westin Peachtree Plaza 1981 - 1990
Skills
Hotels, Customer Experience, Hotel Management, Hospitality Industry, Revenue Analysis, Hospitality Management, Hospitality, Food & Beverage, Restaurants, Resorts, Tourism, Training, Customer Service, Banquets, Leadership, Meeting Planning, Forecasting, Process Scheduler, Team Building, Cost Control, Operations Management, Pre-opening, Budgets, Management, Customer Satisfaction, Front Office, Hiring, Yield Management, Restaurant Management, Income Statement, P&L, Rooms Division, Team Leadership
Education
Michigan State University 1977 — 1981
Bachelor of Arts (B.A.), Hotel, Restaurant, Institutional Management
NASA's Kennedy Space Center June 2013 - Present
SeaWorld August 2012 - June 2013
Walt Disney World Swan and Dolphin March 2007 - May 2012
Walt Disney World July 2008 - March 2011
Great Wolf Lodge May 2006 - March 2007
Skills
Computer Proficiency, Event Management, Operations Management, Interviews, Department Budgeting, Labor Management, Purchase Orders, Instructor Certified, Cpr Certified, Brand Loyalty, Brand Awareness, Hospitality Management, Water Pumps, Customer Service, Hospitality, Hotels
Education
Penn State University 2001 — 2006
Bachelor of Science (BS), Parks, Recreation and Leisure Studies, 3.3
Hilton Sandestin Beach Golf Resort & Spa November 2014 - Present
Gaylord Palms July 2012 - November 2014
Buena Vista Palace Hotel and Spa July 2007 - July 2012
Walt Disney World Swan and Dolphin June 2005 - July 2007
Hilton Grand Vacations at Sea World September 2003 - June 2005
Hilton in the Walt Disney World Resort April 1999 - September 2003
Westin Peachtree Plaza June 1997 - April 1999
Washington Hilton and Towers October 1993 - June 1997
Education
New York Institute of Technology-Old Westbury 1982 — 1987
Bachelor's degree, Communications
Kony, Inc. December 2012 - Present
Hospitality Event Staffing (HES) Conference Staff May 2007 - Present
The Peabody Orlando October 2010 - December 2012
The Peabody Orlando May 2010 - October 2010
Walt Disney World Swan and Dolphin May 2009 - October 2010
Nickelodeon Family Suites May 2008 - September 2008
Skills
Hospitality Management, Hotels, Hospitality Industry, Hospitality, Event Planning, Resorts, Event Management, Customer Service, Revenue Analysis, Convention Services, Hotel Management, Food & Beverage, Trade Shows, Meeting Planning, Marketing
Education
University of Central Florida 2006 — 2010
Bachelor of Science (B.S.), Hospitality Management
Universal Orlando Resort January 2015 - Present
Crummer Graduate School of Business at Rollins College October 2014 - Present
Universal Orlando Resort August 2014 - Present
Universal Orlando Resort February 2014 - July 2014
Walt Disney World Swan and Dolphin December 2012 - February 2014
Mindwarp Group/Team Market Group May 2013 - August 2013
Talk of the Town Restaurant Group August 2009 - December 2012
Skills
Fluent Spanish, Detail Oriented, Work well under pressure, Time Oriented, Microsoft Office, Team Leadership, Experienced Trainer, Customer Service, Leadership, Hospitality, Social Networking, Hospitality Industry, Teamwork, Food & Beverage, Management, Restaurants, Social Media Marketing, Event Management, Hospitality Management, Micros, Catering
Education
Rollins College - Crummer Graduate School of Business 2014 — 2016
Master's degree, Business Administration and Management, General
University of Central Florida 2009 — 2013
Bachelors, Hospitality Management
Olympia High School 2005 — 2009
Highschool Degree
Holiday Inn Orlando - Lake Buena Vista located in the Walt Disney World Resort September 2015 - Present
Walt Disney World Swan and Dolphin December 2014 - September 2015
Holiday Inn Lake Buena Vista Downtown in the Walt Disney World Resort May 2012 - November 2014
Extended Stay America September 2011 - October 2012
Marriott Vacations Worldwide Corporation September 2007 - September 2011
Skills
Customer Service, Hospitality Management, Front Office, Resorts, Hotels, Employee Training, Customer Satisfaction, Hospitality Industry, Housekeeping, Team Building, Team Leadership, Payroll, Microsoft Office, Budgets, Hospitality, Opera, Microsoft Word, Supervisory Skills, Project Management, Microsoft Excel, Recruiting, Project Coordination, Guest Recovery, Outlook, Customer Oriented, PowerPoint, Dependable Team Player, Hands-on Training, Vendor Relationships, Contractors, Katana, English
Education
Keiser College 2005 — 2007
Associate's degree, Business Administration and Management, General
Mid Florida Tech 2004 — 2005
Burger King Corporation November 2014 - Present
Florida Lacrosse Officials Association February 2008 - Present
Burger King Corporation July 2014 - November 2014
Walt Disney World Swan and Dolphin March 2012 - June 2014
Goodman McDonald's Corporation May 2013 - August 2013
Vivo Partenza June 2011 - August 2011
Island Supply Co. September 2009 - May 2010
Skills
Food & Beverage, Franchising, Hospitality Management, Restaurants, Hospitality Industry, Hospitality, Leadership, Micros, Event Management, Sales, Catering, Bartending, Resorts, Customer Service, Food Service, Restaurant Management, Menu Development, Pre-opening, Food, Management, Revenue Analysis, Cooking, Property Management..., Fast Food, MICROS, Team Leadership, Caring, Sandwiches, Microsoft Office
Education
Rosen College of Hospitality Management 2010 — 2014
Bachelor of Science (B.S.), Hospitality Administration/Management/Restaurant and Foodservice Management
University of Central Florida 2010 — 2014
Bachelor of Science (BS), Hospitality Administration/Management/ Food & Beverage Management
Walt Disney World Swan and Dolphin July 2014 - Present
Walt Disney World Swan and Dolphin May 2013 - Present
Walt Disney World Swan and Dolphin May 2012 - Present
Weddings in the City September 2011 - April 2012
Atmospheres Floral and Décor August 2011 - April 2012
Walt Disney World April 2010 - December 2010
Skills
Hospitality Management, Hotels, Front Office, Resorts, Rooms Division, Event Planning, Restaurants, Hospitality Industry, Food & Beverage, Banquets, Parties, Hotel Management, Weddings, Guest Service Management, Hospitality
Education
Rosen College of Hospitality Management 2008 — 2012
Bachelor of Science, Hospitality Management
University of Central Florida 2008 — 2012
Bachelor's degree, Hospitality Management
BlurtBox.com February 2015 - Present
CollegeStack January 2013 - January 2015
collegeTKTS LLC July 2012 - January 2014
Walt Disney World Swan and Dolphin November 2011 - November 2013
Party Starters Entertainment Company August 2012 - August 2013
Knightcast Radio August 2011 - August 2013
Crepe Royale May 2011 - September 2012
ShopRite Supermarket October 2007 - June 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Spanish, French, Chinese, Entrepreneurship, New Business Development, Business Development, CEOs, Leadership, Marketing, Public Speaking, Time Management, Social Media, Event Planning, Social Networking, Critical Thinking, Problem Solving
Education
Rollins College - Crummer Graduate School of Business
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
University of Central Florida
Hospitality & Event Management Dual Degree, Business: Hospitality, 3.9
Walt Disney World Swan and Dolphin November 2013 - Present
Walt Disney World Swan and Dolphin May 2013 - November 2013
Marriott International March 2012 - April 2013
Marriott International May 2011 - March 2012
InterContinental Hotels Group February 2011 - April 2011
Skills
Hotels, Resorts, Concierge Services, Food & Beverage, Hospitality Management, Opening Hotels, Banquets, Hospitality Industry, Guest Services, Microsoft Office, Front Office, TIPS Certified, Lightspeed, Opera, Cpr Certified, SmartDraw, AutoCAD, Rooms Division, Hospitality, Public Speaking, Valet Parking, Bell Stand, Recreation, Time Saver, Customer Service
Education
Kent State University 2006 — 2011
Bachelor's of Science and Nutrition, Hospitality Administration/Management
Starwood Hotels & Resorts Worldwide, Inc. April 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. May 2013 - March 2014
Walt Disney World Swan and Dolphin December 2009 - April 2013
Skills
Front Office, Hospitality Management, Hospitality Industry, Rooms Division, Hospitality, Resorts, Hotel Management, Hotels, Yield Management, Revenue Analysis, Customer Satisfaction, Customer Service, Microsoft Office
Education
Rollins College 2010 — 2013
Bachelor of Arts (BA), Economics and Business Administration
Walt Disney World April 2011 - Present
Florida Society of Association Executives July 2013 - October 2014
Saint Bernard Enterprises, Inc. January 2012 - December 2012
Sheraton Orlando Downtown Hotel (formerly Orlando Marriott Downtown) October 2009 - April 2011
Marriott International January 2006 - October 2009
Marriott International January 2006 - September 2008
Doubletree Castle June 2005 - January 2006
Doubletree Resort Orlando - Villas at Maingate May 2003 - June 2005
Walt Disney World Swan and Dolphin June 2000 - May 2003
Delta Orlando Resort 1998 - 2000
Skills
Hotels, Sales Management, Leadership Development, Social Media, Social Networking, Trade Shows, Team Building, Meeting Planning, Resorts, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Tourism, Event Planning, Sales, Marketing, Budgets, Customer Service, Contract Negotiation, Account Management, Social Media Marketing, Leadership, New Business Development, Management, Forecasting, Property Management..., Catering, Manage Client..., Disney, Team Leadership, Lead Generation, Associations, Professional..., Committee Management, Executives, Executive Reporting, Expos, Business Meetings, Effective Meetings, Building Strong Teams, Business Relationship..., Strategic Planning, Convention Services, Time Management, E-commerce, Event Management, Corporate Events, Yield Management, Selling
Education
University of Central Florida 1993 — 1996
Bachelor of Science
Harrison High School 1990 — 1993
High School Diploma
Diamond Tours, Inc. 2011 - Present
GEJ Enterprises 2010 - August 2011
Starwood Hotels & Resorts Worldwide, Inc. August 2010 - September 2010
Starwood Hotels & Resorts Worldwide, Inc. July 2007 - November 2009
Starwood Hotels & Resorts Worldwide, Inc. June 2005 - June 2007
Starwood Hotels & Resorts Worldwide, Inc. December 2003 - 2005
Walt Disney World Swan and Dolphin October 1989 - January 2001
Westin Hotels & Resorts October 1987 - October 1989
Marriott Hotel 1983 - 1987
Marriott Hotel 1982 - 1984
Skills
Income Statement, Performance Management, Time Management, Customer Oriented, Quality Assurance, Goal Oriented, Multi Tasking, Communication, Constructive Feedback, MICROS Programmer, MS Office Suite, Microsoft Certified..., Apple Software, pages,..., Time Saver, Galaxy, Hospitality Industry, Pre-opening, P&L, Restaurants, Microsoft Office
Education
Northern Michigan University 1974 — 1980
BA, Music, K-12 and all subjects grades 7 & 8
11th Hour Business Centers LLC January 2009 - Present
Walt Disney World Swan and Dolphin January 2009 - Present
Robert Half International January 2008 - January 2009
Enterprise Rent-A-Car July 2003 - December 2007
Tau Kappa Epsilon Fraternity 1999 - 2003
Skills
Recruiting, Talent Acquisition, Staffing Services, Hotels, Account Management, Program Management, Operations Management, Financial Analysis, Sales Management, Direct Sales, Sales Process, Sales Presentations, Sales Operations, Budgets, Retail, Training, Hiring, Customer Service, Sales, Coaching, Leadership, Team Building, Employee Training, Management
Education
Northwood University 1999 — 2003
Tishman Hotel Corporation January 2006 - Present
Tishman Hotel Corporation May 2001 - January 2006
Tishman Hotel Corporation September 1997 - May 2001
Walt Disney World Swan and Dolphin December 1993 - September 1997
Walt Disney World August 1992 - December 1993
Skills
Business Analysis, Business Process..., Financial Reporting, Operations Management, Hotel Asset Management, Hotel Management, Operating Budgets, Competitive Analysis, Revenue Analysis, Business Writing, Lean Operations, Increase Productivity, Report Writing, Marketing Management, Marketing Communications, Project Management, Capital Project Planning, Microsoft Excel, Budget Monitoring, Accounts Receivable, Resorts
Education
Marywood University 1989 — 1993
Bachelor of Science, Hospitality Administration/Management
Padua Academy 1985 — 1989
Maxim Physician Resources May 2012 - Present
Maxim Physician Resources May 2010 - May 2012
Maxim Physician Resources June 2008 - May 2010
Jamestown Yorktown May 2007 - May 2008
WellPetUSA, Inc. January 2006 - May 2008
Feeling Blue Suicide Prevention Council January 2007 - December 2007
Walt Disney World Swan and Dolphin February 2006 - June 2007
American Lung Association January 2007 - May 2007
Zeta Tau Alpha January 2006 - December 2006
Skills
Microsoft Office, Data Entry, Customer Service, Negotiation, Inside Sales, Management, Training & Development, Event Planning, Volunteer Management, Recruiting, Account Management, Sales, Employee Relations, Healthcare, Contract Negotiation, Leadership, Business Development, Strategic Planning, Process Improvement, Healthcare Management, Hospitals, Physicians, Time Management, Healthcare Information..., Program Management, EMR, Marketing, Training, Hiring, Start-ups, Temporary Placement, Human Resources, Team Building, Applicant Tracking..., Event Management, Temporary Staffing, Employee Training, Staffing Services, Sourcing, Cold Calling, Consulting, Interviews
Education
Texas A&M University-Commerce 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Central Florida 2003 — 2007
BS, Health Service Administration
JW Marriott September 2015 - Present
Omni Hotels & Resorts October 2014 - September 2015
Walt Disney World Swan and Dolphin December 2013 - October 2014
The Walt Disney Company October 2012 - October 2014
SeaWorld Parks & Entertainment September 2013 - December 2013
Skills
Customer Satisfaction, Front Office, Hospitality, Management, Tourism, Hotels, Team Building, Team Leadership, Food & Beverage, Resorts, Training, Hospitality Industry, Rooms Division, Hotel Management, Guest Service Management
Education
Lynn University 2015 — 2016
Master of Business Administration (MBA), Hospitality Administration/Management
University of Central Florida 2013 — 2015
Bachelor of Science (B.S.), Hospitality Management
Valencia College 2011 — 2013
Associate of Arts (A.A.), General Studies
Walt Disney World Swan and Dolphin November 2010 - Present
Walt Disney World February 2006 - Present
Four Seasons Hotels and Resorts September 1997 - January 2006
La Vielle Maison February 1997 - September 1997
Le Francais January 1993 - January 1997
The Rattlesnake Club 1990 - 1992
Skills
Food & Beverage, Hospitality Industry, Fine Dining, Customer Service, Restaurants, Hospitality, Wine
Education
Oakland University 1984 — 1990
Bachelor of Arts (BA), French, Mathematics, Economics
Holly High
Walt Disney World Swan and Dolphin April 2014 - Present
Destination Hotels & Resorts February 2008 - April 2014
University of South Florida March 2006 - November 2008
John Q. Hammons Hotels & Resorts February 2006 - February 2008
Embassy Suites May 2005 - February 2006
John Q. Hammons Hotels & Resorts August 2003 - May 2005
University of South Florida August 2003 - May 2005
Walt Disney World August 2003 - May 2005
University of South Florida August 2003 - August 2004
Boston's Gourmet Pizza January 2003 - August 2003
Skills
Attention To Detail, Hard Worker, Customer Satisfaction, Overachiever, Outgoing, Dependable, Passionate, Hospitality, Budgets, High Achiever, Event Management, Event Planning, Hotels, Hospitality Industry, Management, Tourism, Front Office, Time Management, Training, Sales, Catering, Leadership, Restaurants, Customer Service, Hospitality Management, Fundraising, Food & Beverage, Hotel Management, Revenue Analysis, Resorts, Banquets, Meeting Planning, Convention Services, Forecasting, OnQ
Education
University of South Florida 2003 — 2005
BA, International Studies
Spokane Falls Community College 2002 — 2003
International Studies
North Dakota State University 1999 — 2002
Bachelor of Arts (B.A.), International Studies
ConferenceDirect April 2014 - Present
Student Event Planners Association March 2015 - May 2015
Crowne Plaza Orlando Universal June 2011 - April 2014
Event Solutions Management March 2011 - September 2011
ConferenceDirect June 2007 - June 2011
Gran Melia Puerto Rico January 2008 - March 2009
Westin Rio Mar Beach Resort, Puerto Rico October 2004 - June 2007
Walt Disney World Swan and Dolphin June 2003 - October 2004
Westin Rio Mar Beach Resort, Puerto Rico December 2000 - June 2003
Revealing Rainforest Events July 1999 - December 2000
Skills
Contract Negotiation, Site Selection, Sales Management, Public Speaking, Creative Writing, Hotel Site Selection, Meeting Planning, Hotels, Conventions, Resorts, Conferences, Contract Negotiations, Hospitality, Hospitality Management, Customer Service, Hospitality Industry, Lead Generation, Social Media, Events, Weight Loss Coaching, Health, Location Intelligence, Incentives, Hotel Management, Revenue Analysis, Sales, Marketing, Convention Services, Leadership, Social Media Marketing, Incentive Travel, Selling, Leisure, Management, Blogging, Customer Satisfaction, Entrepreneurship, Healthy Eating, Weight Loss, Time Management, Training, Twitter, Hotel, Event Management, Event Planning, Trade Shows, Corporate Events
Education
University of South Florida 2010 — 2010
Certificate, Meeting and Event Planning, Cont. Ed.
Seneca College of Applied Arts and Technology 1987 — 1989
3 year diploma, Tourism Industry
Newtonbrook Secondary School 1982 — 1985
OSSHGD, English and history
Little Bird Games 2011 - Present
University of Central Florida Retro Lab July 2009 - Present
Carley Corporation March 2008 - February 2009
Walt Disney World Swan and Dolphin March 2006 - June 2007
Education
North Carolina State University
University of Central Florida
HEICO Aerospace January 2014 - Present
Tommy Hilfiger June 2013 - January 2014
7 For All Mankind December 2012 - May 2013
Tory Burch July 2012 - November 2012
Tory Burch November 2011 - July 2012
Graduate Business Student Association July 2011 - May 2012
Independent Contractor 2009 - 2012
Rosen College of Hospitality Management December 2010 - June 2011
Meeting Professionals International 2009 - June 2011
Walt Disney World Swan and Dolphin April 2009 - December 2009
Skills
Event Management, Event Planning, Trade Shows, Meeting Planning, Hospitality, Corporate Events, Marketing, Hotels, Hospitality Management, Customer Service, Social Media, Sales, Social Media Marketing, Resorts, Social Networking, Hospitality Industry, Public Relations, Marketing Strategy, PowerPoint, Team Building, Time Management, Budgets, Email Marketing, Tourism, Customer Satisfaction, Advertising, Facebook, Market Planning, Leadership, Marketing Communications, Online Marketing, Training, Merchandising, Team Leadership, Food & Beverage, Teamwork, Management, Sales Management, Fundraising, Online Advertising, Retail, Account Management, Inventory Management, Recruiting, Project Planning, Business Development, Sponsorship, Brand Management, Contract Negotiation, Employee Training
Education
Nova Southeastern University 2011 — 2012
Master of Business Administration (MBA), Management
University of Central Florida 2009 — 2011
B.S., Event Management
Mainsail Lodging and Development 2008 - Present
Tradewinds Resort 2007 - 2008
Grand Bohemian Hotel Orlando 2006 - 2007
Xanson Reaux, Inc January 2004 - November 2006
Gaylord Palms Resort and Convention Center 2004 - 2006
Starwood Hotels & Resorts 2000 - 2004
Rosen Center 1997 - 2000
Walt Disney World Swan and Dolphin 1990 - 1997
Skills
Revenue Analysis, Hotels, Hospitality, Resorts, Booking Systems, Hospitality Management
Education
Louisiana State University 1982 — 1984
Valencia College
Welk Resort Group December 2013 - Present
Welk Resort Group June 2009 - Present
Starwood Vacation Ownership June 2003 - December 2008
Starwood Vacation Ownership June 2000 - May 2003
Starwood Vacation Ownership June 1998 - May 2000
Walt Disney World Swan and Dolphin 1989 - 1993
Skills
Resorts, Timeshare, Hotels, Hospitality, Customer Relations, Budgeting, Customer Service, Tourism, Team Building, Forecasting, Problem Solving
Education
Southeast Missouri State University 1972 — 1976
BA, Psychology, Sociology
The Westin Birmingham July 2015 - Present
Sheraton Birmingham & The Westin Birmingham Hotel October 2007 - June 2015
Sheraton Birmingham Hotel June 2001 - October 2007
Delta Queen Steamboat Company October 1998 - May 2001
Levy Restaurants April 1996 - June 1998
Walt Disney World Swan and Dolphin July 1995 - April 1996
Norwegian Cruise Line June 1983 - May 1995
Seiler Hotels - Mont Cervin Hotel, Zermatt, Switzerland October 1982 - May 1983
Skills
Customer Satisfaction, Training, Hospitality, Banquets, Food & Beverage, Restaurants, Leadership, Hotels, Event Planning, Management, Hospitality Industry, Wine, Forecasting, Hotel Management, Pre-opening, Culinary Skills, Hospitality Management, Micros, Rooms Division, Opening Hotels, Six Sigma, Revenue Analysis, Resorts, Convention Services, Property Management..., Pre-opening experience, Yield Management, Guest Service Management, Front Office, Fine Dining, Menu Development, Menu Engineering, Catering, Hiring, Menu Costing, Restaurant Management, Lodging, Guest Recovery, Meeting Planning, Cuisine, Tourism, Rooms Division..., New Restaurant Openings, Hotel Booking, Banquet Operations, Hotel Administration, Cost Control, Food, Delphi, MICROS
Education
Universidade Católica Portuguesa 1977 — 1978
Liceu Camoes 1973 — 1977
High School, Foreign Languages and Literatures, General
SUNY Oswego March 2012 - Present
Entergy August 2010 - March 2012
Kissimmee Sun, LLC March 2002 - December 2010
Mill Control Systems, Inc. 2000 - 2005
Race Rock International, Inc. 1997 - 2000
Entertainment Concepts 1997 - 1997
Valencia College 1996 - 1997
Walt Disney World Swan and Dolphin 1992 - 1996
Skills
Tourism, Hotel Management, Event Planning, Event Management, Public Relations, Customer Service, Marketing Communications, Negotiation, Marketing, Customer Satisfaction, Sales Management, Hospitality, Hospitality Management, Hospitality Industry, Public Speaking, Leadership Development, Non-profits, Teamwork, Employee Relations, Conflict Resolution, Community Outreach, Employee Training, Supervisory Skills, Volunteer Management, Microsoft Office, Hotels, Trade Shows, Corporate Events, Contract Negotiation, Front Office, Resorts, Sales, Meeting Planning, Marketing Strategy, Organizational..., Time Management, Organizational..., Sustainability, Civic Engagement, Training, Human Resources, Nonprofits, Team Building, Process Scheduler, Social Networking, Management, Leadership, Budgets, Strategic Planning, Research
Education
Rochester Institute of Technology 1990 — 1991
MS, Hospitality/Tourism Management
State University of New York College at Oswego 1986 — 1990
BS, Business Administration, Spanish
Walt Disney World Swan and Dolphin Resort (Starwood Hotels & Resorts Worldwide Inc) October 2006 - Present
Hard Rock Hotel: A Loews Hotel August 2005 - October 2006
Walt Disney World Swan and Dolphin Hotel June 2003 - July 2005
Walt Disney World Swan and Dolphin May 2002 - June 2003
Holiday Inn August 2000 - May 2002
Walt Disney World August 1999 - July 2000
Skills
Hotels, Event Management, Resorts, Food & Beverage, Hospitality Management, Catering, Banquets, Hospitality Industry, Revenue Analysis, Front Office, Hotel Management, Hospitality, Convention Services, Property Management..., Rooms Division, Meeting Planning
Education
Robert Morris University 2000 — 2002
Bachelor of Science, Business Administration, Hospitality Management
FedEx Office December 2009 - Present
Pahrump Valley High School August 2007 - August 2009
Page Private School July 2003 - June 2007
Walt Disney World Swan and Dolphin November 1998 - August 2002
Skills
Management, Microsoft Office, Windows XP, Budgets, Customer Service
Education
ITT Technical Institute 1995 — 1997
Associate Degree in Hospitality Management, Hospitality
University of the Philippines 1986 — 1991
Doctorate Degree in Veterinary Medicine, Veterinary Medicine
Saint Vincent College 1981 — 1985
Bachelor of Science in Biology, Pre-Medicine
Properties of the Villages June 2014 - Present
Walt Disney World Swan and Dolphin April 2008 - Present
Swinging Bavarians October 2004 - Present
Parady Financial Group November 2013 - February 2014
TravelClick January 2013 - November 2013
Holiday Inn - Orlando International Airport September 2011 - December 2012
Associated.net August 2011 - October 2012
The Point Orlando Resort January 2011 - April 2011
Courtyard, Residence Inn, TownePlace Suites by Marriott East Orlando/UCF March 2010 - January 2011
HSMAI Sponsorship Committee April 2009 - November 2009
Skills
Hospitality, Tourism, Advertising, New Business Development, Food, Leadership, Budgets, Marketing, Meeting Planning, Customer Service, Hotels, Training, Hospitality Industry, Resorts, Event Management, Customer Satisfaction, Time Management, Corporate Events, Management, Social Networking, Project Planning, Trade Shows, Restaurants, Public Relations, Food & Beverage, Networking, Front Office, Menu Development, Sponsorship, Hotel Management, Teamwork, Hospitality Management, Sales, Banquets, Catering, Marketing Strategy, Event Planning, Pre-opening, Social Media, Micros, Social Media Marketing, Revenue Analysis, Sales Management, Property Management..., Convention Services, Restaurant Management, Hotel Booking, Coordinating Events, Wedding Planning, Opera
Education
University of Central Florida 2006 — 2009
Bachelors, Event Management
IZEA May 2015 - Present
Walt Disney World Swan and Dolphin November 2011 - November 2012
Delish New York Bakery August 2011 - November 2011
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Marketing, Proposal Writing, Marketing Strategy, Event Management, Social Media Marketing, Hospitality, Pastry, Baking, Cooking, Event Planning, Public Relations, Social Media, Time Management
Education
Rollins College 2013 — 2015
Bachelor's Degree, Business Administration and Management, General
Le Cordon Bleu College of Culinary Arts-Orlando 2010 — 2011
Associate's Degree, Patisserie and Baking
Wyndham New Orleans French Quarter March 2015 - Present
Limousine Livery April 2012 - February 2015
The Saint (New Orleans French Quarter Hotel) January 2011 - April 2012
The Roosevelt New Orleans - Waldorf=Astoria Collection February 2009 - December 2010
The Ritz Carlton Hotel Company April 2000 - July 2001
Gaylord Opryland 1995 - 2000
Walt Disney World Swan and Dolphin 1990 - 1992
Skills
Building Relationships, Financial Analysis, Operations Management, Sales Management, Salesforce.com, Microsoft Office, Project Management, Staff Development, Leadership, Customer Service, Hotels, Hospitality, Training, Customer Satisfaction, Account Management, Time Management, Team Building, Hospitality Management, Hospitality Industry, Management, Food & Beverage, New Business Development, Front Office, Event Management, Entrepreneurship, Sales, Event Planning, Contract Negotiation, Tourism, Budgets, Dispatching, Hotel Management, Resorts, Revenue Analysis, Meeting Planning, Process Scheduler, Corporate Events, Transportation
Education
Louisiana State University 1985 — 1987
Bay County High School 1983 — 1985
High school diploma, general studies
Whole Foods Market March 2008 - Present
Walt Disney World Swan and Dolphin 2007 - 2008
Asterisk Communications, Inc 2005 - 2007
Amazing Cakes by Onilda 2001 - 2007
Coldwell Banker MM Parrish Realtors 2003 - 2004
Shoe World (Pic'n Pay Stores) 1996 - 1999
Kmart Corporation 1991 - 1994
Skills
Customer Service, Sales, Retail, Management, Inventory Control, Time Management, Inventory Management, Microsoft Word, Cake Decorating, Food Safety, Occupational Safety, Operations Management, Merchandising, Team Training, Video Editing
Education
Le Cordon Bleu College of Culinary Arts-Orlando
Associate of Science (A.S.), Baking and Pastry Arts/Baker/Pastry Chef
University of South Florida
Bachelor of Applied Science (B.A.Sc.), Business Administration, major in Marketing/minor in Arts
Cigna 2006 - Present
Westin Hotels & Resorts 2006 - 2006
Radisson 2005 - 2006
Walt Disney World Swan and Dolphin 1999 - 2005
Amateur Athletic Union 1997 - 1999
Skills
Healthcare, Process Improvement, Customer Service, Leadership, Team Building, Strategic Planning, Health Insurance, Project Management, Change Management, Program Management, Microsoft Excel, Microsoft Office, Management, Healthcare Information..., Event Management, Hospitality, Hospitality Management, Database Administration, Events Coordination, Crystal Reports, Reporting & Analysis, Delphi, Hotel Management, Hotel Administration, Revenue Analysis, Revenue Forecasting, Sports Management
Education
University of Arkansas
PSAV June 2015 - Present
PSAV April 2015 - May 2015
First Incentive Travel December 2014 - March 2015
Cox Media Group August 2014 - December 2014
Winter Park Chamber of Commerce August 2014 - November 2014
The American Pavilion at the Cannes Film Festival May 2014 - May 2014
Paul Mitchell Schools November 2010 - May 2014
Site October 2013 - October 2013
Walt Disney World Swan and Dolphin October 2013 - October 2013
John Paul Mitchell Systems February 2011 - February 2013
Skills
Advertising, Coaching, Customer Service, Event Management, Event Planning, Fundraising, Microsoft Office, Social Media Marketing, Public Speaking, Leadership Development, Teaching, Nonprofits, Public Relations, Strategic Planning, Microsoft Excel, Social Media, Marketing, Staff Development, PowerPoint, Marketing Strategy, Research, Leadership, Social Networking, Retail, Hospitality
Education
University of Central Florida 2010 — 2014
Bachelor's degree, Event Management
Seminole State College of Florida 2008 — 2010
Associate's Degree, Business Administration
Oviedo High School
Oviedo High School
Walt Disney World Swan and Dolphin February 2013 - Present
Hyatt Regency Orlando January 1990 - February 2013
Skills
Customer Service, Event Planning, Leadership, Time Management, Employee Training, Hiring, Microsoft Office, Training, Human Resources, Hotels
Education
Mercy College
The Wood School
Associate of Arts (A.A.), Business Administration, Management and Operations
Universal Orlando Resort May 2014 - Present
Omni Hotels & Resorts March 2013 - Present
Walt Disney World Swan and Dolphin May 2012 - Present
Walt Disney World October 2006 - Present
Skills
Can operate numerous...
Education
New York Institute of Technology 2005 — 2006
Bachelor’s Degree, Hospitality Administration/Management
Walt Disney World Swan and Dolphin August 2015 - Present
Walt Disney World Swan and Dolphin May 2015 - August 2015
Walt Disney World Swan and Dolphin August 2014 - May 2015
SpringHill Suites by Marriott April 2013 - July 2014
Courtyard by Marriott February 2011 - March 2013
Hilton Garden Inn September 2011 - February 2013
Brevillier Village May 2008 - February 2011
Scott Enterprises, Erie PA. September 2009 - June 2010
Skills
Organization, Microsoft Office, Microsoft Excel, Microsoft Word, Micros, FOSSE, OnQ, Leadership, Committed to..., Hotel Management, Reservation, Food Safety, MARSHA, Front Office, Hospitality, Hospitality Management, Hospitality Industry, Hotels, MICROS
Education
Mercyhurst University 2010 — 2014
Bachelor's Degree, Hospitality Administration/Management
Erie County Technical School 2009 — 2010
Graduation Certificate, Tourism and Hospitality Management
Harbor Creek High School 2004 — 2010
High School Diploma, General Education
Staples Advantage March 2015 - Present
Hyatt Regency November 2013 - January 2015
Isleta Resort & Casino 2010 - November 2013
Marketing January 2011 - October 2013
New Mexico Film January 2008 - November 2012
Arizona Grand Resort 2007 - 2008
Countrywide Home Loans 2006 - 2007
Walt Disney World Swan and Dolphin 2003 - 2006
Hilton Grand Vacations 2003 - 2005
Westgate Resorts 2002 - 2003
Skills
Account Management, Microsoft Office, Social Media Marketing, Event Management, Marketing Communications, Sales Operations, Hospitality Industry, Film Production, Television, Sales, Event Planning, Film, Social Media, Entertainment, Marketing, Management, Customer Service, Sales Management
Education
La Cueva High School
The University of New Mexico - Robert O. Anderson School of Management
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Valencia Community College
Hospitality Management, Hospitality Management
Florida School of Professional Studies
Florida Real Estate Licence, Real Property
Walt Disney World Swan and Dolphin April 2015 - Present
Starwood Hotels Inc- Walt Disney World Swan and Dolphin September 2014 - April 2015
Walt Disney World January 2013 - September 2014
Walt Disney World June 2012 - January 2013
Walt Disney World January 2012 - June 2012
The Walt Disney Company January 2011 - January 2012
Kraft Foods July 2010 - January 2012
JW Marriott Grand Rapids May 2011 - August 2011
Walt Disney World January 2010 - May 2010
Sandestin Golf and Beach Resort January 2009 - August 2009
Skills
Leadership, Recruiting, Training, Microsoft Office, Customer Service, Event Planning, PowerPoint, Social Media, Microsoft Excel, Social Networking, Microsoft Word, Management, Time Management
Education
Michigan State University 2007 — 2011
Bachelor of Arts, Human Capital and Society with Cognitive in Economics
Michigan State University
Taylor Farms July 2015 - Present
Walt Disney World Swan and Dolphin December 2011 - July 2015
Coreslab Structures April 2007 - December 2011
United States Marine Corps April 2003 - April 2007
Skills
Occupational safety and..., Safety Management..., CPR Instruction, COSS, OSHA Instruction, Occupational Health, Safety Training, Hazardous Waste..., Risk Assessment, Training, Inspection, Environmental Awareness, Industrial Safety, Supervisory Skills, Emergency Management, Team Building
Education
Odessa College 2009 — 2011
Occupational Safety and Health Technology, Occupational Safety and Health Technology/Technician
Walt Disney World Swan and Dolphin March 2015 - Present
Walt Disney World Swan and Dolphin September 2013 - March 2015
Walt Disney World Swan and Dolphin November 2011 - September 2013
Walt Disney World Swan and Dolphin September 2010 - November 2011
Education
St. Petersburg College
Bachelor of Business Administration (B.B.A.), Restaurant, Culinary, and Catering Management/Manager
LJ F&A 2014 - Present
Best Western International March 2012 - December 2013
Walt Disney World Swan and Dolphin January 2012 - February 2012
Lake Eve Resort September 2011 - January 2012
Lodge & Spa at Cordillera May 2011 - August 2011
Lodge & Spa at Cordillera May 2011 - August 2011
Lodge & Spa at Cordillera May 2011 - August 2011
Lodge & Spa at Cordillera May 2011 - August 2011
Skills
Fashion Design, Fashion Shows, Profit Optimization, Team Player, Social Media Marketing, Diversification, Hospitality Industry
Education
University of Central Florida – Rosen College of Hospitality Management
Bachelor of Science, Hospitality Management
Seminole State College of Florida
Associate of Arts (A.A.), Art / Art Studies, General
The University of Charleston
Business / Managerial Economics
Oxford Business College of Shantou Education Center
Business Administration
BidPal August 2015 - Present
NMM Marketing September 2014 - Present
The Christ School October 2008 - May 2014
Visit Orlando Meetings & Conventions March 1997 - April 1999
Walt Disney World Swan and Dolphin June 1992 - March 1997
Skills
Listening to client..., Cultivating..., Creative Strategy, Group Presentations, Event Planning and..., Communication -...
Education
Old Dominion University
Bachelor’s Degree, Accounting
Roanoke Catholic High School
J.P. Morgan July 2015 - Present
Houghton Mifflin Harcourt 2015 - July 2015
Bright House Networks August 2014 - June 2015
Salamander Hotels & Resorts June 2012 - July 2014
Reunion Resort December 2011 - May 2012
Reunion Resort April 2010 - December 2011
Reunion Resort January 2008 - April 2010
Reunion Resort August 2007 - January 2008
Walt Disney World Swan and Dolphin March 2006 - July 2007
Skills
Resorts, Hotels, Hospitality Management, Hospitality Industry, Hospitality, Food & Beverage, Restaurants, Reservation, Hotel Booking, Rooms Division, Front Office, Training, Guest Service Management, Sales, Micros, Concierge Services, Hiring, Employee Training, Microsoft Office, Leisure, Team Building, Fine Dining, Microsoft Excel, Coaching, Outlook, Opera, Leisure Travel, Springer Miller Systems, Team Leadership, Front office, MICROS, Reservations
Education
Valencia Community College 2007 — 2011
Associate's degree, Business/Corporate Communications
Le Cordon Bleu College of Culinary Arts-Orlando 2004 — 2006
Associate of Science (A.S.), Culinary Arts and Related Services
UPMC Mercy May 2015 - Present
UPMC February 2012 - Present
Allegheny County December 2004 - March 2014
Allegheny County December 2011 - March 2013
Walt Disney World Swan and Dolphin May 2011 - August 2011
Nemacolin Woodlands Resort May 2010 - September 2010
Skills
Onboarding, Employee Relations, Public Speaking, Performance Management, Customer Service, Applicant Tracking..., Human Resources, PeopleSoft
Education
Penn State University 2014 — 2015
Master's degree, Human Resources Management and Services
Slippery Rock University of Pennsylvania 2007 — 2011
Bachelor's degree, Resort Management
Walt Disney World Swan and Dolphin January 2012 - Present
The Hilton April 2004 - July 2011
Skills
Banquets, Culinary Skills, Hospitality Management, Food, Food Service, Hospitality Industry, Hotel Management, Hotels
Education
University of Florida 2006 — 2008
Bachelor's degree, Anthropology
Santa Fe Community College 2003 — 2006
AA, Anthropology
Westgate Resorts May 2015 - Present
Walt Disney World Swan and Dolphin September 2013 - May 2015
Omni Hotels May 2013 - September 2013
Walt Disney World Swan and Dolphin May 2010 - May 2013
Walt Disney World Swan and Dolphin December 2007 - May 2010
Tourico Holidays October 2003 - December 2007
Skills
Trade Shows, Sales, Training, Hotels, Hospitality, Tourism, Event Management, Hospitality Industry, Resorts, Event Planning, Meeting Planning, Hospitality Management, Revenue Analysis, Customer Service, Budgets
Education
Seminole State College of Florida 2002 — 2003
AA, English
Wingate University 2001 — 2002
English
Rainbow Room 620 Loft & Garden The Weather Room September 2014 - Present
Waldorf Astoria New York March 2014 - September 2014
Walt Disney World Swan and Dolphin October 2013 - March 2014
Peabody Hotel Group November 2012 - October 2013
Manor Vail Lodge May 2012 - August 2012
University of Central Florida April 2011 - May 2012
Education
University of Central Florida 2009 — 2013
Bachelor of Science (B.S.), Event Management & Hospitality Management
Walt Disney World Swan and Dolphin June 2015 - Present
Walt Disney World Swan and Dolphin November 2014 - June 2015
University of Central Florida May 2014 - May 2015
Skills
Microsoft Office, Leadership, Management, Customer Service, Sales, Training, Microsoft Excel, Microsoft Word, First Aid, Event Planning, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Resorts, Event Management, Positive Discipline, Fashion
Education
University of Central Florida 2014 — 2016
Bachelor of Arts (B.A.), Hospitality Administration/Management
Miami Dade College 2011 — 2013
Associate of Arts (A.A.), Hospitality Administration/Management
The Ritz-Carlton Hotel Company, L.L.C. September 2015 - Present
New York University August 2015 - Present
New York University August 2015 - Present
Westin Peachtree Plaza June 2015 - August 2015
Walt Disney World Swan and Dolphin January 2015 - January 2015
CPS Events at The Plaza September 2014 - December 2014
NYU Stern School of Business September 2014 - December 2014
CPS Events at The Plaza January 2014 - December 2014
CPS Events at The Plaza January 2014 - May 2014
Steinhardt School of Culture, Education, and Human Development January 2014 - May 2014
Skills
Microsoft Excel, Microsoft Word, Delphi, Advance CS, Prezi, Fundraising, Facebook, Hotels, Event Planning, Marketing, Social Media, Hospitality Management, Teamwork, Lightspeed, Galaxy, REX
Education
New York University 2013 — 2017
Bachelor's Degree, Hotel and Tourism Management, Sophomore
Lawton Chiles High School 2009 — 2013
High School Diploma
Benzol Group September 2014 - December 2014
Ralph Lauren December 2011 - 2012
Walt Disney World Swan and Dolphin 2011 - 2012
Sony July 2011 - December 2011
Aramark 2009 - 2011
Palacio De Justicia August 2008 - October 2008
Skills
Teamwork, Microsoft Office, PowerPoint, Marketing, Microsoft Word, Time Management, Microsoft Excel, Research, Leadership, Social Media, Management, Customer Service, Marketing Strategy, Digital Marketing, Entrepreneurship, English, Spanish
Education
Oklahoma Christian University 2013 — 2014
Master's degree, Marketing
St Gregory's University 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Institut Superieur de Management
Bachelor degree, Management / Business law
Detroit Athletic Club July 2015 - Present
J. Alexander's Restaurants June 2014 - July 2015
The School of Hospitality Business-Student Industry and Resource Center February 2013 - May 2014
CAREER EXPO XXXV May 2012 - November 2013
Walt Disney World Swan and Dolphin May 2012 - August 2012
Sizzling Sticks April 2011 - August 2011
Education
Michigan State University 2010 — 2014
Bachelor of Arts (B.A.), Hospitality Business
Northville High School 2006 — 2010
Buchhalter International Group February 2013 - Present
Design Destinations Magazine May 2013 - Present
FI & Associates Inc. February 2013 - August 2015
Kerzner International March 2011 - February 2013
Abercrombie & Kent November 2010 - March 2011
Kerzner International May 2006 - November 2010
Kerzner International May 1998 - May 2006
Mears Transportation Group June 1995 - May 1998
Walt Disney World Swan and Dolphin September 1993 - June 1995
Hyatt Hotels Corporation September 1987 - September 1993
Skills
Revenue Analysis, Hospitality Industry, Resorts, Hotel Management, Hotels, Yield Management, Hospitality, Tourism, Luxury, Personnel Management, Leisure Travel, Marketing, Sales, Online Travel, New Business Development, Hotel Booking, Banquets, Property Management..., Restaurants, Trade Shows, Front Office, Hospitality Management, Rooms Division, Pre-opening, Catering, Food & Beverage, Leisure, Incentives, Marketing Strategy, Travel Management, Incentive Travel, Tour Operators, Meeting Planning, Market Planning, Management, Business Travel, Event Management
Education
Montclair State University 1979 — 1983
Bachelor of Arts (B.A.), HistoryTranscultural Studies/Portuguese
Josefina Gonzalez
Pear Blossom Cakes & Confectioneries July 2011 - Present
ECC Mokpo October 2013 - October 2014
BabyCakes NYC April 2013 - August 2013
Walt Disney World Swan and Dolphin February 2013 - April 2013
Arthur's Creative Events & Catering April 2011 - August 2011
Dusit Thani Hotel February 2011 - March 2011
Skills
Cake Decorating, Sugar showpieces, Chocolate showpieces, Cookie decorating, Baking, Cookies, Desserts, Sugar, Chocolate, Cakes, Bakery, Pastry, Wedding Cakes, Culinary Skills, Ingredients, Cupcakes, Chef, Recipes
Education
Notter School of Pastry Arts 2010 — 2010
European Pastry and Baking Diploma
Rollins College 2006 — 2010
Bachelor of Arts (BA), Biology, General
Walt Disney World Swan and Dolphin July 2015 - Present
Walt Disney World Swan and Dolphin May 2014 - Present
Walt Disney World January 2013 - August 2013
Holiday Inn Express & Suites January 2011 - January 2013
Target March 2010 - January 2011
Skills
Hospitality, Time Management, Hospitality Management, Micros, Hotels, Hospitality Industry, Hotel Management, Food & Beverage, Banquets, Restaurants, Microsoft Office, Social Media, Guest Service, Phone Etiquette, Lightspeed, FOSSE, Microsoft Excel, Employee Training, Resorts, Disney, Disney Vacations, Twitter, Communication
Education
Mercyhurst University 2011 — 2014
Bachelor of Arts (B.A.), Hospitality Administration/Management
Orange Lake Resorts November 2013 - Present
Transcend Creative Group June 2013 - November 2013
Walt Disney World Swan and Dolphin September 2010 - December 2012
Wyndham Rio Mar Beach Resort May 2007 - September 2010
Westin Rio Mar Beach Resort & Spa 2005 - 2007
Fontainebleau Miami Beach September 2000 - August 2005
Crowne Plaza Miami International Airport August 1999 - September 2000
Radisson Ambassador Plaza Hotel & Casino August 1996 - August 1999
Skills
American Hotel & Lodgin..., Resorts, Revenue Analysis, Hotels, Hospitality, Front Office, Hotel Management, Rooms Division, Hospitality Management, Pre-opening, Hospitality Industry, Income Statement, Customer Service, Cost Control, Micros, Event Management, Property Management..., Yield Management, Guest Service Management, Talent Developer, Forecasting, Food & Beverage, Tourism, Customer Satisfaction, Banquets, Sales, Convention Services, Process Scheduler, Opera, Restaurant Management
Education
Universidad de Puerto Rico 1992 — 1996
BS, Finance
Walt Disney World Swan and Dolphin March 2015 - Present
Walt Disney World Swan and Dolphin July 2013 - March 2015
Walt Disney World Swan and Dolphin June 2012 - July 2013
Walt Disney World Swan and Dolphin March 2012 - March 2012
Sheraton Gateway Hotel Atlanta Airport December 2011 - December 2011
Elevated Endeavors LLC September 2010 - October 2011
HelloWorld May 2011 - August 2011
Hyatt Siesta Key Beach Resort May 2010 - August 2010
Skills
Social Media Marketing, Event Management, Social Media, Hospitality, Microsoft Office, Event Planning, Marketing, PowerPoint, Disney, Customer Satisfaction, Management, Leadership, Hospitality Industry, Social Media Development, Customer Service, Sales, Guest Service Management, Microsoft Excel, Hotels, Resorts, Food & Beverage, Hospitality Management, Front Office, Delphi, Sustainability, Global Citizenship
Education
Michigan State University 2008 — 2012
Hospitality Business
Universal Orlando Resort August 2015 - Present
InnVentures IVI LP February 2015 - June 2015
Marriott Hotels July 2014 - February 2015
Morgan Stanley August 2011 - April 2012
Tampa Bay Lightning August 2009 - April 2010
Walt Disney World Swan and Dolphin April 2009 - February 2010
Hatfield Ice April 2005 - August 2008
Skills
Sales, Management, Hockey, Microsoft Excel, Sports, Coaching, Customer Service, Access, Uniform Combined State..., Sports Marketing, Sports Management, Travel Management, Leadership, Marketing, Event Management, Life & Health Insurance..., Data Analysis, Ice Hockey, Property & Casualty..., Team Building, Training, Relationship Building, Hotel Management, Microsoft Office, Hotel Revenue Management, Food and Beverage..., Accounts Receivable, Social Media
Education
Southern New Hampshire University 2011 — 2014
MBA, Entrepreneurship/Entrepreneurial Studies
Southern New Hampshire University 2009 — 2011
B.S, Accounting/Finance
University of Central Florida 2008 — 2009
Hospitality Administration/Management
Ocean Properties Ltd Hotels & Resorts 1998 - Present
Origami Owl February 2013 - September 2014
Rosen Centre Hotel December 1995 - September 1997
Walt Disney World Swan and Dolphin September 1990 - December 1995
Skills
Hospitality Management, Hotel Management, Catering, Event Management, Sales Management, Event Planning, Email Marketing, Restaurants, Revenue Analysis, Social Media, Hospitality Industry, Resorts, Customer Service, Team Building, Public Relations, Strategic Planning, Public Speaking, Tourism, Trade Shows, Corporate Events, Marketing
Education
Valencia Community College 1992 — 1992
Marshall University 1987 — 1990
Walt Disney World Swan and Dolphin December 2012 - August 2013
Walt Disney World January 2012 - July 2012
Verdanza Hotel, A Member of Summit Hotels & Resorts September 2011 - November 2011
Casino del Sol (IHG-PR) @ Courtyard by Marriott Isla Verde Beach Resort July 2011 - November 2011
Verdanza Hotel, A Member of Summit Hotels & Resorts September 2010 - March 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, English, Spanish, PowerPoint, Online Research, Hotels, Sales, Customer Service, Hospitality, Event Management, Hospitality Management, Front Office, Food & Beverage
Education
University of Puerto Rico-Carolina 2008 — 2011
Bachelor's degree, Hotel and Restaurant Administration
St Francis School
St Francis School
St Francis School
Universidad de Puerto Rico
Universidad de Puerto Rico
Universidad de Puerto Rico
Brooklyn Financial Management August 2014 - Present
Conrad Indianapolis August 2010 - January 2015
Embassy Suites Cincinnati (Blue Ash) August 2008 - August 2010
Norwegian Cruise Line March 2006 - August 2008
Radisson fayetteville November 2004 - February 2006
Walt Disney World Swan and Dolphin August 2002 - November 2004
Skills
Hospitality Management, Hotel Management, Hotels, Rooms Division, Pre-opening, Hospitality Industry, Resorts, Hospitality, Front Office, Property Management..., OnQ, Opening Hotels, Lodging, Guest Service Management, Micros
Education
The University of Texas at Arlington
University of Arkansas at Little Rock
Knight Agency April 2012 - Present
Walt Disney World Swan and Dolphin December 2009 - April 2012
Walt Disney World Swan and Dolphin July 2007 - December 2009
Carlson Restaurants / T.G.I. Friday's April 2005 - December 2009
Universal Studios Orlando August 2008 - October 2008
Calypso Bay Water Park June 2000 - August 2005
Skills
Adobe Illustrator, Adobe Photoshop, Guest Service, Microsoft Office, Social Media, Wordpress
Education
University of Central Florida 2004 — 2008
Bachelor's Degree
The Chefs Warehouse May 2012 - Present
University at Albany October 2010 - February 2012
The Culinary Institue of America- Apple Pie Bakery Cafe May 2009 - August 2010
Walt Disney World Swan and Dolphin February 2008 - June 2008
Skills
Baking, Sales, Customer Service, Food & Beverage, Microsoft Word, Microsoft Office, Microsoft Excel, Project Management, Organization, Event Planning, Restaurants, Citrix, Pastry, Passion for Helping..., iPhone, iPad, Note Taking, Employee Training, Desserts, Chef, Ingredients, Food, Recipes, Menu Development, Banquets, Hospitality, Culinary Skills, Catering
Education
Culinary Institute of America 2007 — 2010
Bachelor's degree, Baking and Pastry Arts Management
Walt Disney World Swan and Dolphin 2011 - Present
LL Properties, Inc March 2009 - February 2011
Maders Restaurant January 2005 - January 2009
Volume Services America/Centerplate, Inc April 1996 - December 2004
Moose McGillicuddy's Pub & Cafe January 1994 - January 1996
Cobblestone Golf, Inc January 1993 - January 1994
Premier Foods, Inc January 1988 - January 1992
La Costa Hotel & Spa 1988 - 1989
Skills
Food Safety, Staff Development, High Volume Production, Menu Development, Catering, Banquets, Food Cost, Procurement, Scheduling, Inventory Management, Pricing Negotiation
Education
State University of New York College at Brockport
Bachelor Science., Health Education
Harrison High School
Walt Disney World Swan and Dolphin January 2015 - Present
iNgVerb Publishing October 1986 - Present
Ghirardelli Chocolate Company July 2013 - February 2015
Walt Disney World August 2010 - October 2014
Apple Retail July 2011 - April 2013
Northern Illinois University Northern Star January 2010 - May 2010
Northern Illinois University Writer's Workshop January 2007 - May 2010
Modern Classics January 2008 - August 2008
Skills
Facebook, Social Media, Creative Writing, Video Editing, AP Style, YouTube, Social Networking, Video Production, Journalism, News Writing, Press Releases, communicating, Twitter, Retail, Sales, Promotions, Guest Service, Customer Service, Public Speaking
Education
Northern Illinois University 2005 — 2010
B.A, Communications
Gaylord Palms March 2000 - Present
Walt Disney World Swan and Dolphin March 1995 - December 1999
Skills
Marketing Strategy, Digital Marketing, New Business Development, Strategic Planning, Social Media Marketing, Public Relations, Marketing Communications, Digital Media, Convention Services, Leadership, Microsoft Office, Entertainment
Education
Southern illinois university 1986 — 1990
BS, Communication and Media Studies
Diplomat Resort & Spa October 2014 - Present
The Westin Diplomat Resort & Spa May 2014 - Present
The Westin Diplomat Resort & Spa January 2014 - May 2014
Orlando/Orange County Convention & Visitors Bureau March 2007 - July 2009
Walt Disney World Swan and Dolphin January 2003 - March 2007
Universal Orlando 2000 - 2003
TBA GLOBAL 1999 - 2000
Anheuser-Busch Adventure Parks 1997 - December 1999
Convention Planning Services, Inc. 1992 - 1998
Skills
Meeting Planning, Resorts, Hospitality Industry, Hotels, Hospitality, Contract Negotiation, Sales, Hotel Management, Hospitality Management, Tourism, Trade Shows, Food & Beverage, Revenue Analysis, Incentives, Corporate Events, Yield Management, Sales Operations, Leadership, Catering, Event Management
Education
University of Central Florida 1988 — 1992
Bachelor of Science (BS), Interdisciplinary Studies, Political Science
Merritt Island High School 1986 — 1988
High School Diploma
Starwood Hotels & Resorts Worldwide, Inc May 2001 - Present
Starwood Hotels 2001 - Present
Starwood Hotels & Resorts Worldwide, Inc. 2001 - 2009
Walt Disney World Swan and Dolphin October 1988 - April 2001
Education
Penn State University 1975 — 1979
Bachelor of Science (BS), Food Service & Housing Adminstration
Taylor Allderdice High School 1971 — 1975
High School Graduate
Walt Disney World Swan and Dolphin June 2013 - Present
Walt Disney World Swan and Dolphin Director of Sales and MarketingWalt Disney World Swan and Dolphin Resort2003 - Present
Starwood Hotels 2003 - Present
Starwood Hotels and Resorts 2003 - 2012
Callaway Gardens March 2002 - March 2003
Opryland Hotel, Nashville, TN November 1987 - February 2002
Skills
Hotels, Hospitality Industry, Hospitality Management, Resorts, Hotel Management, Revenue Analysis, Hospitality, Meeting Planning, Pre-opening, Yield Management, Event Management, Micros, Contract Negotiation, Food & Beverage, Restaurant Management, Sales, Customer Satisfaction, Catering, Trade Shows, Banquets, Tourism, Income Statement, Restaurants, Budgets, Front Office, Convention Services, Property Management..., OnQ, Hotel Booking, Opening Hotels, Rooms Division, Opera, Lodging, Guest Service Management, Menu Development
Education
Mercyhurst University 1985 — 1987
BA, Hospitality Management
University of Tennessee-Knoxville 1983 — 1985
Hilton Grand Vacations June 2011 - Present
Hilton June 2009 - June 2011
LEGO March 2009 - June 2009
Gaylord Palms Resort & Convention Center August 2003 - February 2009
Walt Disney World Swan and Dolphin July 1995 - August 2003
Cablevision Industries (CVI) January 1994 - July 1995
Bell BCI August 1993 - December 1993
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Software Engineering, Budgets, Construction, Cross-functional Team..., Employee Relations, Engineering, Engineering Management, Facilities Management, Forecasting, Hospitality, HVAC, Hotels, Leadership, Management, Mechanical Engineering, Operations Management, Process Scheduler, Project Management, Project Planning, Resorts, Sales, Strategic Planning, Team Leadership, Training, Customer Service
Education
Norwich University 1988 — 1993
Bachelor of Science (B.S.), Mechanical Engineering
WellMed Medical Management June 2010 - July 2012
Valencia Community College August 2007 - May 2010
Wyndham Vacation Ownership June 2007 - May 2010
Reunion Resort December 2004 - January 2008
Walt Disney World Swan and Dolphin January 2001 - December 2004
Walt Disney World July 2000 - January 2001
Skills
Counseling Psychology, Hospitality Industry, Customer Service, Research, Outlook, Inventory Management, Public Speaking, PowerPoint, Marketing, Microsoft Word, Microsoft Excel, Team Building, Health Insurance, Data Analysis, Psychotherapy
Education
Our Lady of the Lake University 2010 — 2013
Master's, Counseling Psychology, 4.0
University of Central Florida 2004 — 2006
Master's of Science, Hospitality Management, 3.9
University of Puerto Rico 1996 — 2000
Bachelor of Science, Hotel & Restaurant Management
bourbon steak miami server, nicks grillMarriott Vacation Club InternationalDecember 1991 - May 2002
Walt Disney World Swan and Dolphin April 1994 - November 1996
sum chows 1992 - 1995
walt disney swan and dolphin 1992 - 1995
Hyatt Regency April 1992 - March 1994
Education
The Culinary Institute of America 1990 — 1991
Oncenter Complex June 2000 - Present
Walt Disney World Swan and Dolphin February 2008 - May 2009
Walt Disney World 1999 - 2008
Education
State University of New York - System
Starwood Hotels & Resorts 2008 - Present
Walt Disney World Swan and Dolphin 2009 - December 2013
Noble House Hotels & Resorts 2002 - 2008
Skills
Hotels, Hospitality Management, Field Marketing, Sales, Hospitality, Hospitality Industry, Hotel Management, Resorts, Convention Services
Education
University of Washington 2009 — 2010
Certification, Public Relations
Seattle Pacific University - School of Business and Economics 2002 — 2005
McGraw-Hill Higher Education July 2010 - Present
Boehringer Ingelheim January 2007 - November 2009
Novartis Pharmaceuticals/InVentiv Health August 2006 - October 2007
Walt Disney World Swan and Dolphin January 1996 - July 2006
Education
Penn State University 1985 — 1989
B.S., Hotel, Restaurant, and Institutional Management
Encore Residences & Resorts "The Encore Club at Reunion" June 2015 - Present
BlueStar Resort and Golf August 2008 - June 2015
Foodie Catering, Inc. June 2007 - August 2008
Ginn Reunion Resort October 2006 - May 2007
Walt Disney World Swan and Dolphin 1990 - 2006
Skills
Budgets, Hospitality, Resorts, Hospitality Industry, Hospitality Management, Hotel Management, Event Planning, Front Office, Corporate Events, Menu Development, Restaurants, Culinary Skills, Team Building, Tourism, Customer Satisfaction, Customer Service, Hotels, Banquets, Catering, Food & Beverage, Event Management, Food, Pre-opening, Meeting Planning, Restaurant Management, Revenue Analysis
Education
Penn State University
BS, HRIM
Wyndham Hotel Group February 2014 - Present
Wyndham Hotel Group June 2011 - Present
Intrawest January 2008 - July 2011
Ginn Reunion Resort December 2006 - December 2007
Walt Disney World Swan and Dolphin January 2003 - December 2006
Walt Disney World Swan and Dolphin March 2001 - January 2003
Walt Disney World Swan and Dolphin September 2000 - March 2001
Walt Disney World Swan and Dolphin June 1999 - September 2000
Skills
Hotels, Resorts, Revenue Analysis, Pre-opening, Leadership, Customer Satisfaction, Hospitality Management, Forecasting, Front Office, Customer Service, Hospitality Industry, Fine Dining, Training, Hospitality, Budgets, Food & Beverage, Hotel Management, Rooms Division, Property Management..., Process Scheduler, Lodging, Hiring, Coaching, Mentoring
Education
Montclair State University 1994 — 1999
Bachelor's, Hotel/ Restaurant Management
Omni Orlando Resort at ChampionsGate January 2007 - Present
Walt Disney World Swan and Dolphin July 2000 - January 2007
Racquet's Edge Health and Community Fitness Center August 1999 - June 2000
Discovery Zone June 1997 - June 1999
Skills
Resorts, Hospitality Management, Hotels, Hospitality Industry, Hospitality, Micros, Microsoft Office, Kronos Timekeeping, Purchasing Processes, GoConcierge, Outlook
Education
State University of New York College at Cortland 1995 — 1997
Bachelor's degree, Recreation
Mohawk Valley Community College 1993 — 1995
Recreation
Integrated Electronic Interiors, Inc. April 1996 - Present
Walt Disney World Swan and Dolphin September 1992 - March 1996
Education
Union University 1986 — 1990
BSBA, Marketing / Communications
Westin Diplomat December 2012 - Present
Walt Disney World Swan and Dolphin July 2010 - December 2012
Walt Disney World Swan & Dolphin Resort September 2006 - June 2010
Education
Merrimack College 1998 — 2003
BA, Political Science
LRA by Deloitte (formerly LRA Worldwide, Inc.) April 2013 - Present
Walt Disney World Swan and Dolphin December 2005 - May 2012
Walt Disney World Swan and Dolphin 2002 - December 2005
Starwood Hotels & Resorts Worldwide, Inc. 2001 - 2004
Walt Disney World Swan and Dolphin 1999 - 2002
Walt Disney World Swan and Dolphin 1998 - 1999
Coorporación Cultural Centro Colombo Americano 1995 - 1998
Skills
Six Sigma, Team Building, Process Improvement, Event Management, Microsoft Office, Training, Forecasting, Event Planning, Resorts, Hospitality, Hospitality Management, Pre-opening, Human Resources, Hotels, Budgets, Hotel Management, Customer Satisfaction, Management
Education
State University of New York College at Oswego 1990 — 1994
BA, Spanish, Art History
Walt Disney World Swan and Dolphin October 2003 - July 2010
Walt Disney World Swan and Dolphin September 2002 - October 2003
Walt Disney World Swan and Dolphin February 1999 - September 2002
Skills
Hospitality, Banquets, Hospitality Management, Revenue Analysis, Micros, Front Office, Hotels, Event Management, Tourism, Property Management..., Resorts, Hospitality Industry, Trade Shows, Leadership, Employee Relations, Budgets, Pre-opening, Hotel Management, Guest Service Management, Food & Beverage, Rooms Division, Restaurants
Education
Penn State University 1985 — 1989
B.S., Hotel, Restaurant and Institutional Management
Rosen Shingle Creek April 2014 - Present
Walt Disney World Swan and Dolphin January 2012 - April 2014
Gaylord Entertainment December 2001 - May 2007
Skills
Hospitality Industry, Catering, Hiring, Hotel Management, Hospitality Management, Hotels, Banquets, Contract Negotiation, Resorts, Pre-opening, Purchasing, Hospitality, Food & Beverage
Education
Monroe Community College 1985 — 1989
bs, restaurant management
Walt Disney World January 2011 - Present
Walt Disney World Swan and Dolphin January 2008 - October 2010
TriMark Gill Group Inc May 2008 - June 2009
K.W.Kools June 2007 - May 2008
Mas-Crete Inc April 2004 - February 2007
Skills
Food, Hospitality, Purchasing, Hospitality Industry, Restaurants, Hotels, Process Scheduler, Resorts, Hospitality Management, Project Planning, Food, Pre-opening, Contract Negotiation, Cost Control, Menu Development, Restaurant Management, Banquets, Micros, Fine Dining, Food Service, Guest Service Management, Hiring, Wine, Food Safety, Cuisine
Education
Nova Southeastern University 2000 — 2004
B.S., Business and Professional Management
Gaylord Palms Resort & Convention Center Chief EngineerGaylord EntertainmentJuly 2001 - January 2005
Walt Disney World Swan and Dolphin January 1999 - June 2001
Education
Northeastern University 1967 — 1971
Business Management
Pyramid Hotel Group September 2015 - Present
Loews Hotels March 2015 - September 2015
Loews Hotels May 2013 - March 2015
Loews Hotels October 2011 - May 2013
Loews Hotels January 2010 - October 2011
Walt Disney World Swan and Dolphin July 2008 - November 2009
Starwood Hotels & Resorts Worldwide, Inc. July 2007 - May 2008
Skills
Hospitality Management, Hospitality Industry, Front Office, Hotel Management, Hotels, Rooms Division, Resorts, Pre-opening, Food & Beverage, Hospitality, Property Management...
Education
Penn State University 2003 — 2007
Bachelors, Hotel, Restaurant, Institutional Management
US Construction Corp. 2015 - Present
Westgate Resorts May 2014 - February 2015
Walt Disney World Swan and Dolphin October 2011 - April 2014
Wyndham Worldwide June 2009 - October 2011
Gallant Construction Company April 2007 - May 2010
Thorndale Construction Company January 2004 - April 2007
US Navy October 2001 - October 2006
Norwood Comercial Contractors January 1997 - January 2003
Skills
Process Scheduler, Cost Control, Hotels, Hospitality, Renovation, Contract Negotiation, Contract Management, Facilities Management, MS Project, Project Planning, Resorts, Leadership, Construction Management, Management, Operations Management, Subcontracting, Supervisory Skills, Team Building, Training, Hospitality Industry, Inspection, Restaurants, Project Estimation, Plumbing, HVAC, Schedules, Contractors, Pre-construction, LEED, Constructability, Forecasting, Project Management, Design-Build, High Rise, Green Building, Submittals, Project Bidding, Customer Service, Change Orders, Value Engineering, Cost Management, CPM Scheduling, Coordination, Program Management, Engineering, Procurement, Primavera P6, Engineering Leadership, Facilities Engineering, Facilities Development
Education
Western Illinois University 1992 — 1994
Certification, construction management
Joliet Junior College 1989 — 1990
Drafting
Central Illinois Carpenters 1985 — 1989
Construction Management
Walt Disney World Swan and Dolphin August 2014 - Present
W Hotels January 2013 - July 2014
W Hotels April 2011 - December 2012
City of Miami Beach April 2011 - March 2012
Hyatt Hotels Corporation October 2010 - April 2011
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry
Education
Northwood University 2006 — 2010
Bachelor of Business Administration (BBA), Hotel, Resort, and Restaurant Management
Walt Disney World Swan and Dolphin Assistant ManagerKimonos Sushi BarMay 2007 - July 2008
Todd English Enterprises/ BlueZoo Restaurant November 2003 - May 2007
Education
Culinary Institute of America 2000 — 2002
AOS Culinary Sicence/Restaurant Management, Culinary Arts and Hospitality
Foodiecatering March 2008 - Present
Walt Disney World Swan and Dolphin 1995 - 1999
Skills
Culinary Skills, Menu Development, Food, Cuisine, Catering, Recipes, Food Service, Cooking, Fine Dining, Food Safety, Restaurants, Food & Beverage, Banquets, Restaurant Management, Sanitation, Gourmet, Food Industry, HACCP, Seafood, Food Preparation
Education
The New School
Bridges of America September 2012 - Present
Walt Disney World Swan and Dolphin May 2012 - Present
American Correctional Association July 1995 - Present
Florida Department of Corrections September 1981 - July 2010
Skills
Security, Private Investigations, Enforcement, Policy, Prisons, Supervisory Skills, Leadership Development, Public Speaking, Adolescents, Government, Management, Emergency Management, Criminal Justice, Organizational..., Interviews, Criminal Investigations, Police, Firearms, Crisis Management, Homeland Security, Staff Development, Investigation, Security Operations, Program Development, Conflict Resolution, Corrections, Community Outreach, Public Safety, Nonprofits, Surveillance, Executive Protection, Counterterrorism, Evidence, Crime Prevention, Physical Security, Security Management, Internal Investigations, Interrogation, Background Checks, Law Enforcement
Education
South Carolina State University 1975 — 1980
M.Ed., Counseling
South Carolina State University 1969 — 1974
B.A., Social Science
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando Event ManagerFoodie Catering2008 - Present
Walt Disney World Swan and Dolphin August 1999 - June 2002
Skills
Hospitality Management, Micros, Hospitality Industry, Hotels, Banquets, Resorts, Food & Beverage, Hospitality, Front Office, Catering, Restaurants, Menu Development, Restaurant Management, Culinary Skills, Cooking, Food, Event Management, Event Planning, Hotel Management, Pre-opening
Education
Radford University 1988 — 1992
Bachelor of Science (BS), Political Science
Walt Disney World Swan and Dolphin October 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. February 2010 - Present
Du Jour Market and Cafe July 2008 - January 2010
Walt Disney World 2003 - 2008
Skills
Event Planning, Pre-opening, Micros, Hospitality Management, Food & Beverage, Banquets, Menu Engineering, Fine Dining, Hospitality Industry, Hotel Management, Restaurant Management, Restaurants, Menu Development, Hotels, Resorts, Catering, Hospitality, MICROS
Education
Mid-State Technical College 2000 — 2003
Associate of Science (A.S.), Food Service, Lodging, and Tourism Management
Advantage Sales & Marketing June 2013 - January 2015
Horizon Group USA June 2008 - March 2012
Walt Disney World Swan and Dolphin April 2007 - June 2008
Horizon Group USA October 2005 - March 2007
Skills
MS Excel, MS Access, MS Outlook, MS PowerPoint, 45 wpm-typing, math wizard, great at grammar and..., QuickBooks, Macola, Apprise, MS Word, Outlook, PowerPoint
Education
Montclair State University 1999 — 2004
BS, Business Admin: MIS & Finance
West Market Street 1995 — 1999
High School Diploma, Business Administration
HS
Diploma, Business Administration
Montclair State University
Bachelor's Degree, MIS; 2; Finance
Walt Disney World Swan and Dolphin July 2011 - Present
Walt Disney World April 2011 - July 2011
US Army June 1996 - August 2008
Skills
Culinary, Team Leadership, Leadership Development, Menu Development, Menu Creation, Risk Management, Inventory Management, Inventory Control, Building Strong Teams, Customer Service, Problem Solving, Conflict Resolution, Attention To Detail, Fast Learner
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2009 — 2011
Associates of Occupational Studies, Culianry Arts
Primary Leadership Development Course 2001 — 2001
Diploma, Small Unit Leadership
Rutherford & Associates, Inc. June 2011 - Present
Rutherford & Associates December 2010 - June 2011
Rutherford & Associates March 2009 - December 2010
The Meeting Group September 2004 - February 2009
Orange County Convention Center April 2001 - September 2004
Visit Orlando December 1999 - April 2001
Walt Disney World Swan and Dolphin October 1997 - December 1999
Orange County Convention Center September 1992 - October 1997
Skills
Contract Negotiation, Meeting Planning, Trade Shows, Event Management, Hospitality, Event Planning, Hotels, Corporate Events, Food, Human Resources, Parties
Education
Penn State University 1988 — 1992
Bachelor of Arts (B.A.), Labor and Industrial Relations
Walt Disney World Swan and Dolphin
Skills
Hospitality, Recruiting, Hospitality Industry, Onboarding, New Hire Processes, New Hire Orientations
Education
Seminole Community College 2011 — 2012
Walt Disney World Swan and Dolphin June 2015 - Present
Nickelodeon Suites Resort September 2013 - June 2015
Nickelodeon Suites Resort April 2011 - September 2013
Nickelodeon Suites Resort June 2010 - April 2011
PEACE INC September 2009 - May 2010
Walmart May 2008 - September 2009
Skills
Customer Satisfaction, Customer Service, Food, Hotels, Inventory Management, Menu Development, Procurement, Organizational..., Hospitality, Hospitality Industry, Resorts, Hospitality Management, Hotel Management, Team Building, Revenue Analysis
Education
SUNY Oswego 2002 — 2006
Bachelor's degree, Psychology
Orlando Film Festival September 2009 - Present
Walt Disney World Swan and Dolphin November 2013 - March 2015
Walt Disney World Swan and Dolphin December 2012 - November 2013
Walt Disney World Swan and Dolphin May 2011 - December 2012
Xena Productions September 2008 - December 2008
Skills
Resorts, Hospitality Industry, Hospitality, Hospitality Management, Hotels, Communication, Sales, Negotiation, Front Office, Customer Satisfaction, Event Management, Rooms Division, Micros, Hotel Management, Property Management...
Education
Rosen College of Hospitality 2011 — 2014
Master of Science (M.S.), Hospitality & Tourism Management
Johnson & Wales University-Charlotte 2009 — 2010
Sports Media & Entertainment Management
Rollins College 2005 — 2009
Bachelor of Arts (B.A.), Anthropology
Publix Super Markets November 2013 - Present
Tupperware Brands June 2001 - June 2013
Walt Disney World Swan and Dolphin 1998 - 2001
Walt Disney World Swan and Dolphin 1992 - 1998
Walt Disney World Swan and Dolphin 1992 - 1992
Polynesian Isles Resort 1991 - 1992
El San Juan Hotel & Casino 1990 - 1991
Skills
Marketing Communications, Translation, Copywriting, Proofreading, Editing, Public Relations, Corporate Meetings, Fully Bilingual..., Spanish, Event Management, Publications, Marketing, Newsletters, Corporate Communications, Internal Communications, Strategic Communications, Speech Writing, Creative Writing
Education
University of Puerto Rico
Bachelor of Arts Degree in Communications
Four Seasons Hotels and Resorts October 2014 - Present
Eau Palm Beach Resort & Spa October 2013 - October 2014
Phoenix Suns / US Airways Center May 2012 - May 2013
The Ritz-Carlton, Lake Tahoe April 2011 - May 2012
Expedia March 2008 - March 2011
Walt Disney World Swan and Dolphin December 2006 - November 2007
Skills
Hospitality, Hospitality Industry, Hospitality Management, Resorts, Customer Service, Concierge Services, Guest Service Management, Tourism
Education
The George Washington University 2009 — 2013
Master of Tourism Administration (MTA), Concentration in Destination Management
University of Central Florida 2002 — 2007
Bachelor of Hospitality Management
Hilton Orlando, Lake Buena Vista September 2014 - Present
Walt Disney World Swan and Dolphin May 2013 - Present
Hilton Worldwide September 1991 - January 2006
Skills
Hospitality Industry, Hotel Management, Hotels, Corporate Events, Event Management, Event Planning, Hospitality Management, Trade Shows, Customer Service, Restaurants
Education
University of Central Florida