Experience
ELITE Audio Visual Solutions  May 2015 - Present
Richfield Hospitality  October 2012 - May 2015
The Inverness Hotel and Conference Center  2011 - December 2012
Destination Hotels and Resorts  March 2011 - September 2012
Sage Hospitality Resources  June 2008 - February 2011
Doubletree Denver Tech   2007 - 2008
Marriott International  March 2003 - January 2007
Hyatt Hotels Corporation  1997 - 2003
Orange County Convention Center   1996 - 1997

Skills
Team Building, Customer Service, Resorts, Sales, Convention Services, Sales Management, Marketing, Hospitality, Budgets, Hospitality Industry, Contract Negotiation, Restaurants, Customer Satisfaction, Management, Food, Hotel Booking, Marketing Strategy, Property Management..., Rooms Division, Forecasting

Education
Southern Illinois University, Carbondale   1982 — 1986
Bachelor of Applied Science (B.A.Sc.), Forestry/Outdoor Recreation

Experience
Orange County Convention Center   March 2012 - Present
University of Central Florida Alcohol and Other Drug Intervention Program   August 2010 - December 2011
University of Central Florida Health Services  October 2009 - December 2011
Chambers Texaco Service Station   April 2005 - December 2011
Town Of Davie  June 2007 - December 2008

Skills
Management, Outlook, PowerPoint, Customer Service, Time Management, Microsoft Excel, Microsoft Office, Microsoft Word, Access, Teamwork, Fundraising, Social Networking, Public Speaking

Education
University of Central Florida - College of Business Administration   2009 — 2011
B.S.B.A., General Business Administration & International Business

Broward Community College   2006 — 2008
Associates of Arts, Pre-Law

Experience
Loews Hotels Universal Orlando   June 2014 - Present
Orange County Convention Center   January 2014 - May 2014
The Peabody Orlando  January 2010 - September 2013
Peabody Hotels   April 2004 - September 2013

Skills
Property Management..., Revenue Analysis, Hospitality Management, Hotel Management, Hotels, Pre-opening, Catering, Front Office, Budgets, Customer Service, Hospitality Industry, Hiring, Event Management, Restaurants, Yield Management, Hospitality, Meeting Planning, Team Building, Resorts, Rooms Division, Banquets, Culinary Skills, Customer Satisfaction, Guest Service Management, Food & Beverage, Micros, Forecasting, Contract Negotiation, Sales Management, Marketing Strategy, Management, Tourism, Marketing, Strategic Planning, Sales, Analytics, Convention Services, Customer Retention, Employee Relations, Lodging, Managerial Finance, OnQ, Opening Hotels, Public Speaking, Team Leadership, Team-oriented, MICROS

Education
Missouri State University   1980 — 1983

Experience
Orange County Convention Center   May 2011 - Present
IATSE Local 631  April 1990 - Present
IATSE Local 477   February 1987 - September 1991
Inntercept Management   April 1986 - January 1991
IATSE Local 545   December 1983 - May 1990

Skills
forlk lift operator, scissor lift operator, snorkel lift operator, Film, Entertainment, Payroll Management, Arena & Ballroom Rigging, Theatrical Rigging

Education
Broward comm college   1987 — 1988
Accountinng

Miami Dade College   1983 — 1985
Law

Arch Bishop Curley High   1981 — 1983
Diploma, Theology, British Lit., American Hist.

Experience
Starwood Hotels & Resorts Worldwide, Inc.   May 2015 - Present
Red Lobster  November 2011 - May 2015
Orange County Convention Center   August 2008 - February 2009
The Walt Disney Company  January 2008 - June 2008

Skills
Operations Management, Organizational..., Leadership Development, Operating Systems, Fast-paced, People Skills, People Development, People-oriented, Multi Tasking, Time Management, Intuitiveness, Hands-on Approach, Result Oriented Approach, Hospitality, Food & Beverage

Education
University of Central Florida   2006 — 2009
Bachelor of Science (BS), Hospitality Administration/Management

Seminole State College of Florida   2003 — 2006

Experience
Booking.com (USA) Inc. (a Priceline Group company)   April 2012 - Present
Hello Florida  August 2011 - March 2012
Orange County Convention Center   November 2010 - July 2011
Hampton Inn Lake Buena Vista   June 2009 - November 2010
University of Central Florida Department of Housing and Residence Life  May 2009 - August 2010
Get U.S. Destination Event Management   January 2010 - July 2010
Punta Gorda Rent-All & Sales Co. Inc.   January 2005 - August 2008

Skills
Event Management, Event Planning, Hospitality, Customer Service, Outlook, PowerPoint, Customer Relations, Time Management, Trade Shows, Administration, Hospitality Management, Corporate Events, Tourism, Hospitality Industry, Word, Excel, Public Speaking, Hotels, Social Media, Meeting Planning, Revenue Analysis, Sales, Account Management, MS Excel Pivot Tables, OnQ, Data Analysis, E-commerce, Key Account Acquisition...

Education
University of Central Florida   2015 — 2017
Master's degree, Hospitality Administration/Management

University of Central Florida   2007 — 2011
Event Management, Hospitality

Experience
Orange County Convention Center   April 2012 - Present
Orange County Convention Center   October 2008 - April 2012
Orange County Convention Center   October 2007 - October 2008
Orange County Convention Center   March 2004 - October 2007
Orange County Convention Center   October 2000 - March 2004
Orange County Convention Center   July 1997 - October 2000
Orange County Government  August 1993 - July 1997

Skills
Event Planning, Customer Service, Outlook, Word, Security Management, Microsoft Word, Logistics, Spreadsheets, Communication Skills, Analytical Skills, Meeting Planning, Leadership, Trade Shows, PowerPoint, Program Management, Budgets, Management, Team Leadership, Event Management, Hospitality Industry, Project Planning, Hospitality, Hospitality Management, Hotels, Sales, Resorts, Corporate Events, Strategic Planning, Employee Training

Education
Rutgers University-New Brunswick   1989 — 1993
BA, Spanish, Business oriented

Experience
Diamond Resorts International®  July 2015 - Present
GEICO  April 2015 - June 2015
Play with a Purpose  August 2014 - February 2015
Orange County Convention Center   March 2014 - August 2014
Universal Orlando  August 2013 - August 2014
Orange County Convention Center   June 2013 - March 2014
Blue Man Group  September 2012 - December 2013
ARAMARK  May 2012 - August 2013
University of Central Florida  November 2010 - January 2012
Young At Art Museum  October 2009 - June 2010

Skills
Event Management, Public Speaking, Leadership, Microsoft Office, Fundraising, Hospitality, Sales, EBMS, Training, Time Management, Management, Event Planning, Microsoft Excel, Social Networking, PowerPoint, Social Media

Education
University of Central Florida   2010 — 2015
Bachelor's degree, Hospitality Administration/Management

University of Central Florida   2010 — 2014
Bachelor of Science (BS), Hospitality Administration/Management

Experience
ALSAC/St. Jude Children's Research Hospital   December 2012 - Present
Hilton Worldwide  October 2007 - December 2012
Orange County Convention Center   2006 - 2007

Skills
Hospitality Industry, Hospitality Management, Market Research, Customer Service, Microsoft Excel, Social Media, Microsoft Office, Project Management, Event Management, Marketing Strategy, Training, Marketing Communications, Marketing, Event Planning, Management

Education
University of Central Florida   2005 — 2007
Masters, Hospitality and Tourism Management

Birmingham-Southern College   2002 — 2005
Bachelors, Business Administration

Experience
ERA Grizzard Real Estate  September 2012 - Present
PIECE OF MINE HOME BOUTIQUE, INC.   July 2001 - February 2009
Orange County Convention Center   January 1983 - July 2001

Skills
Sales, Budgets, Customer Service, Real Estate, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Microsoft Office, Windows, Research, Investment Properties, English, Photoshop, First Time Home Buyers, Investors, Teaching

Education
Climer School of Real Estate   2012 — 2012
Florida Real Estate License, Real Estate

Miami Dade College

Various computer and industry training programs within the Convention Industry.

Experience
Global Experience Specialists (GES)   May 2014 - Present
Central Florida Hotel & Lodging Association (CFHLA)   September 2013 - February 2014
Orange County Convention Center   May 2012 - September 2013
Marriott International  April 2012 - December 2012
Walt Disney World  October 2006 - November 2012
Orlando Wedding and Party Rentals   February 2012 - May 2012
Hilton Grand Vacations  March 2007 - June 2007
Walt Disney World  January 2006 - October 2006
Cedar Fair Entertainment Company  May 2005 - August 2005

Skills
Social Media, Entertainment, Public Relations, Networking, Event Management, Event Planning, Blogging, Live Events, Customer Service, Meeting Matrix, Cvent, Digital Marketing, Blog Consulting, Web Design, Wordpress, SEO, Events, Meetings, Productions, Promotions, Technology, Meeting Management, Meeting Planning, Hospitality Management, Leadership, Trade Shows, Social Networking, Corporate Events, Hotels, Film, Hospitality

Education
University of Central Florida – Rosen College of Hospitality Management   2011 — 2013
Bachelor of Science (BS), Event Management

Valencia College   2008 — 2010
Associate of Arts (A.A.), General Academics

Experience
Hyatt Regency Jacksonville  August 2011 - Present
Westin Hotels & Resorts  June 2010 - May 2011
Mangiante Photography   July 2009 - June 2010
Hyatt  February 2007 - April 2009
Hyatt Hotels  May 2006 - February 2007
Orange County Convention Center   December 2005 - May 2006
Walt Disney World  April 2004 - January 2006
Gaylord Entertainment  January 2005 - June 2005

Skills
Envision, Delphi, Hospitality, Hotels, Catering, Corporate Events, Banquets, Event Planning, Event Management, Outlook, Weddings, Food & Beverage, Special Events, Microsoft Office, Excel, PowerPoint, Word, Hospitality Management, Hospitality Industry, Convention Services, Property Management..., Meeting Planning, Hotel Management, Training, Resorts, Front Office, Microsoft Excel, Microsoft Word

Education
University of Central Florida   2002 — 2006
Bachelor of Science, Hospitality Management

Experience
Sweetie Pie Collar Supply   April 2011 - Present
Orange County Convention Center   August 2008 - April 2011
Harkins Ventures, Inc.   June 2003 - April 2008
White House Office of Intergovernmental Affairs   May 2001 - August 2001

Skills
Public Relations, Social Media, Social Media Marketing, Web Design, Web Application Design, Social Media Development, Social Media Monitoring, Social Networking, Social Marketing, Social Media Outreach, Social Media Relations, Guest Service, Guest Satisfaction, Web 2.0, Web Analytics, Web Applications, Web Architecture, Website Administration, Photoshop, Graphic Design, Graphics, Computer Graphics, Event Planning, Event Management, Event Marketing, Customer Relations, Customer Service, Customer Experience, Customer Retention, Customer Loyalty, Customer Engagement, Business Strategy, Business Management, Business Planning, New Business Development, New Business Generation, New Business Launch, Entrepreneurship, Social Entrepreneurship, Internet Media, Mobile Marketing, Online Advertising, Online Marketing, Adobe Creative Suite, Content Management, Content Creation, Marketing Communications, Marketing Strategy

Education
University of Central Florida   1998 — 2002
B.A., Political Science

University of Central Florida   1998 — 2002
B.S., Public Administration

Bishop Moore

Experience
Four Seasons Hotels and Resorts  August 2014 - Present
Orange County Convention Center   November 2011 - July 2014
The Walt Disney Company  July 2010 - January 2012
The Walt Disney Company  June 2011 - November 2011
Orlando Magic  September 2010 - April 2011
Dana-Farber Cancer Institute and The Jimmy Fund  November 2009 - May 2010
Women’s NCAA Basketball Final Four   April 2009 - April 2009
Men’s NCAA East Regional Basketball   March 2009 - March 2009
Beijing Summer Olympic Games   August 2008 - August 2008

Skills
Event Management, Sports, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Event Planning, Sports Management, Sponsorship, SharePoint, Corporate Events, Social Networking, Trade Shows, Customer Service, Fundraising, Microsoft Office, Public Speaking, Meeting Planning, Sponsorship Sales, Account Management, Time Management, Leadership, Tourism, Coordinating Events, Strategic Planning, Coaching, Management, Teamwork, Access, Hospitality, Hotels, Sales, Sports Marketing

Education
Endicott College   2010 — 2011
M Ed, Athletic Administration

Southern New Hampshire University   2006 — 2010
BS, Sport Management

Experience
Orange County Convention Center   March 2015 - Present
Reiss Engineering, Inc.   August 2000 - February 2015
Parsons  August 1998 - September 2000
MWH Global  April 1989 - August 1993

Skills
Executive Management, Executive Financial..., Operations Management, Leadership, Team Leadership, Financial Accounting, Team Management, Accounting, Project Management, Program Management, Consulting, Management Consulting, Payroll, Human Resources, Microsoft Office, Municipalities, Land Development, Water Supply

Education
University of Central Florida - College of Business Administration
Master of Business Administration (MBA)

University of Central Florida
Master of Science (MSc), Environmental Engineering

University of Central Florida   1993 — 1996
Bachelor of Science (BSc), Environmental Engineering

Experience
Episcopal Community Services of San Francisco  February 2014 - Present
Peggy Smith Psychological Clinic at San Francisco State University   August 2012 - May 2013
San Francisco State University  July 2011 - August 2012
Graduate Student Association, SFSU   July 2011 - August 2012
Progress Foundation  June 2008 - July 2011
Annabelles Bar & Bistro   May 2005 - February 2008
Winter Park Chamber of Commerce  August 2003 - January 2005
Universal Orlando  March 2003 - May 2003
Orange County Convention Center   June 2002 - December 2002
Future Tribe Project   January 1999 - November 2001

Skills
Community Outreach, Program Development, Non-profits, Event Planning, Higher Education, Career Counseling, Student Development, Mental Health, Workshop Development, Group Therapy, Mental Health Counseling, Fundraising, Psychology, Psychotherapy, Grants, Resume Writing, Teaching, Case Managment, Social Networking, Grant Writing, Leadership, Training, Mindfulness, Case Management

Education
San Francisco State University   2011 — 2013
M.S. in Counseling Psychology, 3.89 GPA

University of Central Florida   1998 — 2003
B.S., Hospitality Management/ Event Management

Experience
Orange County Convention Center   April 2013 - Present
FREAK SHOW Horror Film Festival   January 2011 - Present
Oak Hammock Entertainment   August 2008 - November 2013
YMCA of Central Florida  March 2011 - March 2013
YMCA of Central Florida  October 2005 - March 2011
Game-Footage.com   August 2010 - October 2010
Walt Disney World  October 2000 - April 2009
YMCA of Central Florida  February 2002 - October 2005

Skills
Creative Direction, Digital Media, Video Production, Social Media, Graphic Design, Internal Communications, Corporate Communications, Email Marketing, New Media, Event Planning, Promotions, Video, AV, Event Management, Social Media Marketing, Advertising, Photoshop, Marketing Communications, Online Marketing, Newsletters, PowerPoint, Marketing Strategy, Microsoft Office, Word, Adobe Creative Suite, Production, InDesign, Web Design, Facebook, Illustrator, Video Editing, Dreamweaver, Excel, Social Networking, Photography, Outlook, Creative Development, Brand Development, Premiere, Adobe Acrobat, HTML, Market Research, Customer Relations, SEO, Web Content Management, Art Direction, Videography, Direct Mail, Creative Services, Press Releases

Education
University of Central Florida   2007 — 2010
Master of Arts, Mass Communications

University of Central Florida   1999 — 2004
Bachelor of Arts, Digital Media

Experience
Orlando Magic  July 2015 - Present
Orlando Magic  July 2010 - Present
Starwood Hotels & Resorts  July 2008 - March 2010
Global Spectrum  May 2007 - June 2008
Orange County Convention Center   November 2006 - May 2007

Skills
Event Management, Event Planning, Hospitality, Hospitality Management, Corporate Events, Food & Beverage, Hospitality Industry, Customer Service, Meeting Planning, Sports Management, Catering, Tourism, Resorts, Sports, Trade Shows, Hotels, Guest Service Management, Hotel Management, Management

Education
University of Central Florida   2004 — 2007
Hospitality Management, Event Management

Experience
Orlando Health  August 2014 - Present
Every Body DaySpa LLC   January 2014 - Present
Orange County Convention Center   May 2014 - May 2015
U.S. Department of Homeland Security   December 2002 - July 2014
APCtechguy   January 2002 - July 2009
Afotoguy.com   1990 - 2005
Xerox Corporation  December 1978 - January 1982
Walt Disney World  January 1972 - September 1978

Skills
Public Speaking, Photography, Customer Service, Digital Photography, Homeland Security, Government, Security Clearance, Training, Public Relations, Microsoft Office, Small Business, Leadership Development, Team Building, Operations Management, Event Planning, Intelligence Analysis, Non-profits, Management, Strategic Planning, National Security, Inventory Management, Event Management, PowerPoint, Nonprofits, Customer Satisfaction, DoD, Contract Negotiation, Team Leadership, Leadership, Coaching, Program Management, Counterintelligence, Project Management, Business Development, Negotiation, Marketing, Security, Force Protection, Project Planning, Process Improvement, Risk Assessment, Social Networking, Retail, Sales, Sales Management

Education
Daytona State College   1994 — 1996
Associate of Science (AS), Photography

University of Central Florida   1978 — 1982
Bachelor of Arts (BA), Finance

Valencia Community College   1976 — 1978
Associate of Arts (AA), Business

Surrattsville   1968 — 1969
High School

Bishop McNamara High School   1965 — 1968
High School

Experience
Atlanta Rigging Systems  September 2014 - Present
Big Shoulders Digital Video  March 2014 - Present
Rigging Support Services   June 2007 - Present
Zamar   April 2007 - July 2012
Orange County Convention Center   December 2002 - March 2007

Skills
Rigging, Theatre, Vectorworks, Lighting, Event Planning, Event Management, Entertainment, Stage, Special Events, Production Management, Microsoft Office, Outlook, Production, Production Managment, Stage Rigging, Live Events, Corporate Events, Video Production, Stage Lighting, Theatrical Production, AV, Projection, Concert Production, Technical Direction, Sound, Lighting Design, Festivals, Sound Reinforcement, Stage Management, Live Sound, Show Production, Trade Shows, Lightwright, Projectors, FOH, Technical Production, Audio Engineering, Set Design, Tour Management, Video, Concerts, Stagecraft

Education
Musicians Institute   1988 — 1989
Music Theory/Performance, Music

Troy University   1985 — 1987
Criminal Justice

Experience
Walt Disney World  December 2014 - Present
Walt Disney World  January 2014 - January 2015
Ted Baker  April 2011 - January 2014
Orange County Convention Center   October 2012 - December 2013
Walt Disney World Swan and Dolphin  May 2012 - December 2013
Aeropostale  June 2007 - May 2012

Skills
Time Management, Hospitality, Event Planning, Teamwork, Customer Service, Highly detail oriented, Corporate Events, Tradeshows, Microsoft Office, Microsoft Word, Microsoft Excel, Retail Sales, Visual Merchandising, Retail, Merchandising, Social Media, PowerPoint, Trade Shows, Meeting Planning

Education
University of Central Florida   2011 — 2014
Bachelor of Applied Science (BASc), Major: Event Management Minor: Hospitality, Psychology, 4.0 GPA

Valencia Community College   2009 — 2011
General Education

Experience
Orange County Public Schools  August 2013 - Present
Orange County Convention Center   November 2011 - August 2013
Einstein Noah Restaurant Group, Inc.   February 2007 - August 2013

Skills
Windows 7, Microsoft Office, Windows XP, Teamwork, Troubleshooting, Java, Visio, C, Active Directory, Research, Windows Server, IT Project & Program..., Systems Analysis, Server Administration, Networking, Windows 8, Windows Server 2012, Windows Server 2008 R2, Windows Server 2003, Windows XP Professional, Windows Vista, Help Desk Management, Web Design, Solidworks, Physical Network, Creole, Synthesizing, Altiris Deployment..., SharePoint

Education
University of Central Florida   2008 — 2013
Information Technology, Major (Information Technology) Minor (Health Informatics), 3.1

University of Central Florida   2008 — 2013
Bachelor's of Science, Information Technology

Experience
Orange County Convention Center   December 2014 - Present
Orange County Convention Center   August 2012 - December 2014
Orange County Convention Center   June 2007 - August 2012
Orange County Convention Center   June 2006 - May 2007
Orange County Convention Center   January 2004 - June 2006
Orange County Convention Center   March 1997 - January 2004

Skills
Trade Shows, Event Planning, Event Management, Meeting Planning, Convention Services, Hospitality, Corporate Events, Hospitality Industry, Contract Negotiation, Customer Service, Hotels, Management

Education
Florida State University   1990 — 1993
Bachelor of Science (B.S.), Political Science and Government

Experience
Orlando Venues  September 2004 - Present
City of Lakeland  February 1988 - September 2004
West Palm Beach Auditorium and Stadium-City of West Palm Beach, FL   January 1985 - October 1986
Orange County Convention Center   January 1983 - December 1984
Tupperware Convention Center   December 1981 - March 1984

Skills
Social Networking, Management, Strategic Planning, Social Media, Training, Sports, Advertising, Community Development, Entertainment, Public Speaking, Public Relations, Performing Arts, Policy, Business Development, Leadership, Operations Management, Budgets, Event Planning, Contract Negotiation, Press Releases, Community Outreach, Sports Marketing, Corporate Events, Grant Writing, Ticket Sales, Hotels, Sponsorship, Media Relations, Microsoft Office, Project Planning, Volunteer Management, Theatre, Team Building, Construction, Event Management, Marketing Communications, Social Media Marketing, New Business Development, Customer Service, Fundraising, Marketing, Government, Trade Shows, Leadership Development, Marketing Strategy, Coaching, Nonprofits, Non-profits, Proposal Writing, Hospitality

Education
University of Central Florida   1977 — 1981
BA, Psychology

St. Cloud High School   1974 — 1977
Diploma, Colleg Prep

Experience
Centerplate  October 2014 - Present
Orange County Convention Center   June 2013 - Present
Walt Disney World  March 2012 - Present

Education
Johnson & Wales University-Charlotte   2010 — 2013
Bachelor of Science, Sports/Entertainment/Event Management

Experience
Inspirational Warriors   January 2015 - Present
Gran Bohemian Hotel   December 2014 - Present
Hilton  May 2011 - Present
Orange County Convention Center   March 2010 - Present
Starbucks  April 2004 - May 2014

Education
Universidad Autónoma del Caribe
Master's degree, Hospitality Administration/Management

Experience
Seeking new opportunities  July 2015 - Present
IAEE  December 1995 - Present
Edlen Electrical Exhibition Services  August 2014 - July 2015
Edlen Electrical Exhibition Services of Orlando   August 2009 - August 2014
Freeman  June 2007 - July 2009
Orange County Convention Center   January 1990 - May 2007

Skills
Trade Shows, Management, Leadership, Corporate Events, Event Management, Hospitality, Event Planning, Sales, Contract Negotiation, Hotels, Meeting Planning, Budgets, Sponsorship, Hospitality Industry, Sales Management, Hospitality Management, Account Management, Tourism, Public Relations, Marketing, AV, Strategic Planning, New Business Development, Social Media Marketing, Marketing Strategy, Operations Management, Market Planning, B2B, Team Building, Resorts, Live Events, Marketing Communications, Project Planning, Social Networking, Facility Expansion, Facility Assessment

Education
Baruch College   1985 — 1986
Business Management Certificate Program

Santa Barbara City College   1979 — 1981
AS, Marine Technology

Brooklyn Technical High School   1975 — 1979
Electricity / Electronics

Experience
Villanova University, Six Sigma Certification   May 2015 - Present
DeVry Education Group  May 2010 - Present
Orange County Convention Center   June 2001 - February 2009
Wyndham Hotel Group  November 1998 - June 2001
Remington Hotels  December 1994 - March 1999

Skills
Customer Service, Leadership Development, Event Planning, Leadership, Public Speaking, Staff Development, Management, Marketing Strategy, Resume Writing, Sales, Retaining Customers, Coaching, Fundraising, Budgets, Training, Event Management, Higher Education, Hospitality, Customer Retention, Team Building, Strategic Planning, Trade Shows, Marketing, Microsoft Office, Sales Management

Education
University of Phoenix   2000 — 2002
Master’s Degree, Organizational Management, 3.79

College of New Rochelle   1979 — 1983
Bachelor of Arts (B.A.), Psychology, 3.3

Experience
Signature Financial Group (SFG)   August 2014 - Present
Sand Lake Dermatology Center  August 2009 - January 2014
Orange County Convention Center   December 2006 - April 2009

Skills
Insurance, Employee Benefits, Life Insurance, Health Insurance, Small Business, Term Life Insurance, Healthcare, Whole Life Insurance, Medicare Supplement, Medicare Advantage, Medicare Part D, Consultants, Close Attention to..., Sales, Medical Records, Payroll, Strategic Planning, Microsoft Office

Education
Southern New Hampshire University   2008 — 2010
Bachelor's degree, Finance & Economics, Cum Laude

Valencia Community College   2006 — 2008
Associate of Arts (A.A), General Studies

Experience
Universal Orlando Resort  May 2015 - Present
University of Central Florida  January 2015 - Present
Orange County Convention Center   July 2015 - August 2015
Double Tree Hotel by Hilton   October 2013 - August 2014
New Mexico State University  January 2011 - July 2014

Skills
Microsoft Office, Psychology, Hospitality, Event Management, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Event Planning, Events Coordination

Education
University of Central Florida   2014 — 2016
Master's Degree, Hospitality Administration/Management

New Mexico State University   2009 — 2013
Bachelor of Science (BS), Psychology/ Counseling and Educational Psychology

Experience
Experience Kissimmee  March 2014 - Present
Convention Data Services  September 2008 - November 2012
DoubleTree By Hilton Orlando At SeaWorld  June 2006 - June 2008
WorldStrides  July 2004 - June 2006
Orange County Convention Center   December 2002 - July 2004
Walt Disney World  July 1995 - November 2002
IDG World Expo  1989 - 1994

Skills
Event Management, Marketing Communications, Event Planning, Trade Shows, Corporate Events, Sales, Sales Operations, Sales Management, Budgets, Meeting Planning, Marketing, Account Management, CRM, Sponsorship, Customer Service, Management, Time Management, Leadership, Convention Services, Training, Advertising, Hotels, Direct Sales, Social Media Marketing, Customer Satisfaction, Lead Generation, Marketing Strategy, Relationship Marketing, Project Planning, Live Events, Email Marketing, Direct Marketing, Sales Process, Public Relations, Hospitality, Social Networking, Contract Negotiation

Education
Emerson College   1984 — 1987
Bachelor's degree, Mass Communication/Media Studies

Bentley College - Elkin B. McCallum Graduate School of Business

Bentley College - Elkin B. McCallum Graduate School of Business

Experience
Orange County Convention Center   December 2012 - Present
The Master's Academy  August 2004 - Present
Orange County Convention Center   March 2011 - December 2012
BCD Travel/Darden Restaurants   May 2005 - November 2010
Tupperware  March 2003 - March 2005
Convergys  June 2001 - December 2002
Orlando Convention and Visitors Bureau   January 1999 - May 2001
Kautter Management Group   June 1996 - October 1998
Orlando Convention and Visitors Bureau   May 1993 - May 1996

Skills
Meeting Planning, Incentives, Event Management, Contract Negotiation, Food Industry, Trade Shows, Cost Benefit, Hotels, Hospitality, Food & Beverage, Public Speaking, Hospitality Industry, Time Management, Corporate Events, Customer Service, Hospitality Management, Budgets, Marketing Strategy, Revenue Analysis, Leadership, Restaurants, Resorts, Event Planning, Strategy, Sales, Banquets, Sales Management, Tourism, Sales Process, Program Management, Marketing, Sales Operations, Teamwork, Entertainment, Account Management, Catering, Leadership Development, Hotel Management, Project Planning

Education
University of Central Florida   1989 — 1993
BS, Hospitality, Music, Chemistry

Rollins College   1988 — 1989
Chemistry and Music

Experience
Levitating Productions, Inc.   August 1999 - Present
I.A.T.S.E. Local 631   May 1996 - Present
Orange County Convention Center   1994 - Present

Skills
ETCP certified Arena..., CM Hoist certified..., Chain Master certified..., Chain Master Hoist..., Aerial and work..., Control Theory, Arena Simulation..., Theatre, FT, Platforms, Stage Management, Corporate Events, Live Events, Production Managment, Lighting Control, Sound, Concert Production, Trade Shows, Projection, Rigging, Live Sound, Concerts, Technical Direction, Set Design, Tour Management, Sound Reinforcement, Video, Audio Engineering, Projectors, Show Production, Theatrical Production, Film, Home Staging, Production Management

Education
Bowling Green State University   1988 — 1992
Bachelor of Arts in Communication(BAC), Technical Theatre/Theatre Design and Technology

Experience
Jacobs Technology  August 2015 - Present
Advance Mechanical Systems, Inc.   August 2014 - August 2015
Orange County Convention Center   September 2013 - July 2014

Skills
MathCAD, Vibration Testing, Pro Engineer, Solidworks, Static Analysis, Dynamics, Material Selection, ASME, Solar Systems, Hydropower, Matlab, NI LabVIEW, Wind Engineering, Renewable Energy Systems, Arc Welding, Plasma Cutting, Machining, CATIA V5

Education
University of Central Florida   2007 — 2013
Bachelor of Science (BS), Mechanical Engineering

Experience
Orange County Convention Center   November 2008 - Present
World Gate Entertainment   2003 - 2011
Nickelodeon Suites Resort  2006 - 2008
United Airlines  1999 - 2006
Walt Disney World  1994 - 2000

Skills
Event Management, Meeting Planning, Event Planning, Corporate Events, Tourism, Budgets, Customer Service, Public Relations, Hotels, Trade Shows, Marketing, Hospitality Management, Strategic Planning, Entertainment, Production Managment, Live Events, Contract Negotiation, Hospitality, Project Planning, Marketing Communications

Education
University of Central Florida   2001 — 2005
Political Science, International Relations, Minor: Sociology

Experience
Presidio  November 2007 - Present
PRC (formerly Hancock Information Group)   2003 - 2007
Orange County Convention Center   2000 - 2001
TEKsystems  2000 - 2000

Skills
Cisco Technologies, Contact Centers, Data Center, Cisco Call Manager, VoIP, Switches, Cisco IOS, WAN, Disaster Recovery, VMware, Routers, Routing, Network Security, Network Engineering, Firewalls, Network Design, CCNA, Virtualization, VPN, Employee Training

Education
University of Central Florida - College of Business Administration   1997 — 2002
MIS

Southridge Senior HS   1994 — 1997

Experience
GMO  October 2013 - Present
Acadian Asset Management  January 2013 - September 2013
Monster.com  October 2010 - December 2012
Monster Worldwide  April 2007 - January 2011
Katz Media  April 2006 - April 2007
Hypnion  June 2001 - July 2005
OneCore Financial Networks   January 2000 - June 2001
Orange County Convention Center   September 1997 - December 1999

Skills
Security, Linux, Network Security, Architecture, SQL Server, .NET, C#, T-SQL, PL/SQL, Database Design, Database Development, Relational Databases, Computer Security, Software Development, Software Design, Enterprise Architecture, Enterprise Architect, Data Security, Internet Security, Penetration Testing, Static Analysis, Database Management, Databases, Database Security, SSIS, DTS, VB.NET, Perforce, Visual Studio, Web Development, Oracle SQL, Two-factor..., Firewalls, Web Application Security, API, CISSP, Security+, Disaster Recovery, Business Process..., Automation, Performance Analysis, Performance Tuning, High Performance..., Splunk, High Availability, Mobile Applications, Mobile Security, SQL Server 2000-2008, XML, Mongo

Education
Norwich Univeristy   2004 — 2005
Master of Science in Information Assurance (MSIA)

University of Central Florida   1995 — 1999
Bachelor of Science (B.S.)

Boston College
Master of Business Administration (MBA)

Boston College
Master of Science in Finance (MSF)

Experience
Orange County Government/Convention Center   2008 - Present
Orange County Convention Center   2006 - 2008
Gaylord Entertainment  2005 - 2006
Orange County Convention Center   2004 - 2005
Orange County Convention Center   2001 - 2004
Orange County Convention Center   2000 - 2001

Skills
Event Planning, Event Management, Meeting Planning, Hospitality, Corporate Events, Outlook, Trade Shows, Hotels, Customer Service, Hospitality Management, Hospitality Industry

Education
University of Central Florida - College of Business Administration   1993 — 1998
Bachelor of Science, Hospitality Management

Experience
Orange County Convention Center   September 1999 - Present

Skills
Meeting Planning, Hospitality Management, Hospitality, Hospitality Industry, Corporate Events, Trade Shows, Event Management, Food & Beverage, Event Planning, Tourism, Convention Services, Menu Development, Live Events

Education
University of Central Florida   2003 — 2005
Master's, Hospitality Management

University of Central Florida - College of Business Administration   1994 — 1999
BA, Hospitality

Experience
Orange County Convention Center   November 2014 - Present
Adventures by Disney  October 2012 - March 2014
Adventures By Disney  February 2007 - December 2012
Disney Cruise Line  October 2008 - February 2010
ArcRenderings.com   January 2006 - February 2007
Disney Vacation Club  January 2005 - January 2006

Skills
Tourism, Event Planning, Event Management, Creative Direction, Sales Management, Sales Support, Direct Sales, Team Management, Team Leadership, Marketing Communications, Market Planning, Marketing Research, Email Marketing, Tour Management, Tour Operators, Media Tours, Leadership Development, Public Relations, Public Speaking, Sales Process, Timeshare, Entertainment, Entertainment Management, Customer Relations, Customer Service, Customer Satisfaction, Customer Acquisition, Customer Loyalty, Adventure Travel, Travel Management, Leisure Travel, Computer Literate, Leadership, Sales Operations, Sales, Marketing Strategy, Disney, Marketing, Management

Education
Louisiana State University and Agricultural and Mechanical College   2000 — 2004
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Experience
Sarasota County Parks and Recreation  October 2006 - Present
Charlotte County  June 2002 - September 2006
Kokomo Event Center & Automotive Museum   January 1999 - May 2002
Orange County Convention Center   May 1997 - October 1998
Indiana Convention Center & RCA Dome  April 1995 - May 1997
Columbus Parks Department   March 1994 - April 1995

Skills
Social Media, Event Management, Public Administration, Government, Parks, Program Management, Public Relations

Education
Butler University - College of Business Administration   1989 — 1993
Marketing, Business

Western HS

Experience
Hyatt Regency Orlando  October 2013 - Present
The Peabody Orlando  December 2000 - September 2013
Event Masters, LLC   June 1996 - November 2000
Orange County Convention Center   1990 - 1996
The Rosen Plaza   1986 - 1989

Skills
Convention Services, Meeting Planning, Trade Shows, Location Intelligence, Corporate Events, Hotels, Food & Beverage, Restaurants, Event Planning, Yield Management, Wedding Planning, Event Management, Tourism, Menu Development, Catering, Hotel Management, Hospitality, Banquets, Delphi, Revenue Analysis, Pre-opening, Hospitality Management, Micros, Front Office, Resorts, Hospitality Industry, Property Management..., Budgets, Concierge Services, Rooms Division, Team Building, Parties, Food, Sales, Guest Service Management, Incentives, Restaurant Management, Coordinating Events, OnQ, Fine Dining, Weddings, Hotel Booking, Private Events, Lodging, Hiring, Training, Opening Hotels, Incentive Travel, Food Service, Opera

Education
Michigan State University   1979 — 1983
Business Administration, School of Hotel, Restaurant and Institutional Management

Experience
Orange County Convention Center   September 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando   June 2012 - September 2014
The Ritz-Carlton, Orlando, Grande Lakes   December 2007 - June 2012
Convention Planning Services  July 2007 - December 2007
Orange County Regional History Center  August 2005 - July 2007
University of Central Florida  June 2004 - June 2007

Skills
Project Management, Event Management, Event Planning, Customer Service, Microsoft Office, Problem Solving, Coordinating Events, Events, Leadership, Public Relations, Hospitality, Fundraising, Banquets, Hospitality Management, Meeting Planning, Sales, Corporate Events, Trade Shows, Food & Beverage, Hotels, Hospitality Industry, Resorts, Catering, Management, Events Coordination

Education
University of Central Florida   2007 — 2007
Certificate, Event Management

University of Central Florida   2002 — 2006
Liberal Studies, Commerce Concentration with Minors in Mass Communications and Criminal Justice

Experience
Orange County Convention Center   September 2006 - Present
Rosen School of Hospitality Management at UCF   August 2012 - May 2013
Smart City Networks  June 2005 - September 2006
Rosen Centre Hotel  June 2001 - August 2002

Skills
Trade Shows, Meeting Planning, Customer Service, Event Planning, Hospitality Industry, Catering, Live Events, Hospitality, Corporate Events, Event Management, Public Relations, Hospitality Management, Convention Services, Marketing Strategy, Hotels

Education
Rosen School of Hospitality Management at UCF   2002 — 2005
Master's of Science, Hospitlaity Management

University of Central Florida   1995 — 2000
Bachelor's degree, Hospitality Management

Experience
Rutherford & Associates  March 2005 - Present
The Meeting Group Inc   September 2004 - Present
Orange County Convention Center   February 2001 - September 2004
Walt Disney World Swan and Dolphin Hotel   October 1997 - December 1999
Orange County Convention Center   September 1992 - October 1997

Education
Penn State University   1988 — 1992
BA, Labor and Industrial Relations

Experience
Rydges Hotel   September 2009 - February 2010
Walt Disney World  March 2009 - July 2009
Shepard Exposition Services  May 2008 - February 2009
Orange County Convention Center   October 2007 - May 2008
Orange County Convention Center   July 2007 - October 2007
Orlando City Hall   May 2007 - September 2007
Orange County Convention Center   December 2006 - July 2007

Education
University of Central Florida   2006 — 2008
Bachelors of Science in Hospitality Management

Cumberland Valley High School

Millersville University

Experience
UCF Office of Emergency Management   February 2014 - Present
UCF College of Medicine  April 2012 - February 2014
Orange County Convention Center   November 2005 - April 2012

Skills
Leadership, Higher Education, Event Management, Emergency Management, Mass Communication, Security Management, Transportation Planning

Education
University of Central Florida
B.A., Criminal Justice

University of Central Florida
Graduate Certificate, Security Management

Experience
CenturyLink  November 2011 - Present
CenturyLink  March 2006 - February 2012
Nextel Communications  June 2005 - March 2006
Florida Digital Network  February 1999 - April 2005
Orange County Convention Center   July 1993 - February 1999
Southern Bell / Bell South   June 1995 - October 1997

Skills
Ethernet, T1, Telecommunications, ATM networks, MPLS, Wireless, OC3, Customer Satisfaction, Customer Service, Telephony, DSL, DS3, Fiber Optics, Optical Fiber, DWDM, LAN-WAN, Frame Relay, Adtran, Cabling, TDM, Metro Ethernet, VoIP, Microsoft Office, Microsoft Excel, Switches, WAN, Microsoft Word, Outlook, IP, SS7, Process Improvement, RF, Provisioning, DSLAM, Call Centers, FTTx, Voice Mail, PRI, 5ESS, ISDN, Computer Network..., SIP Trunking, POTS, Switching, Broadband, Outside Plant, Co-location, Carrier Ethernet, ADSL, Long Distance

Education
ITT Maitland FL   1993 — 1995
AS, Electronics Engineering Technology

ITT Technical Institute-Orlando   1993 — 1995
Electronics Engineering Technology

Experience
Orlando Orange County Convention Center   2007 - Present
Orange County Convention Center   June 2002 - November 2007

Skills
Meeting Planning, Trade Shows, Leadership, Hospitality, Convention Services, Food & Beverage, Hospitality Management, Sales, Event Management, Event Planning, Hotels, Budgets, Hospitality Industry, Corporate Events

Education
DePauw University
BA, Communication and Business

Experience
Marriott International  September 2015 - Present
Clevelander Hotel  December 2014 - August 2015
Orange County Convention Center   October 2011 - October 2014
Wyndham Worldwide  November 2003 - October 2011
The Walt Disney Company  January 2003 - July 2003

Skills
Hospitality, Trade Shows, Hotels, Account Management, Hospitality Management, Meeting Planning, Hospitality Industry, Resorts, Real Estate Sales..., Real Estate Transactions, Trade Show Exhibitor, Sales Management, Management, Tourism, Customer Service, Revenue Analysis, Convention Services, Corporate Events, Event Management, Food & Beverage, Event Planning, Hotel Management, Marketing Strategy, Catering, Negotiation, Banquets, Yield Management, B2B, Front Office, OnQ, Customer Satisfaction, Restaurants, Marketing, Pre-opening, Hotel Booking, Budgets, Rooms Division, Property Management..., Contract Negotiation, Sales, Wedding Planning, Restaurant Management, Leisure, Delphi, Lodging, Micros, Incentives, Guest Service Management, Opening Hotels, Menu Development

Education
Bethune-Cookman University   2000 — 2005
Business Administration, Real Estate, Accounting, Hospitality

American Hotel & Lodging Educational Institute   2012 — 2012
CGSP, Hospitality & Sales

Cameron Academy   2006 — 2007
Real Estate License, Florida Real Estate

IAEE Sales Academy
Sales & Marketing

North Central High School   1995 — 1999
High School

Experience
Seattle Mariners  April 2012 - Present
Peace Corps  September 2006 - December 2008
Orange County Convention Center   February 1996 - September 2006
Price-Waterhouse, LLP  April 1994 - January 1996

Education
Cornell University   1991 — 1993
MMH, Hospitality Management

Trinity College-Hartford   1980 — 1984
Bachelor of Arts (B.A.), English (Literary Writing)

Experience
AmeriLife & Health Services  2013 - Present
Orange County Convention Center   2002 - 2011
Orange County Corrections Department  April 2001 - September 2002
OMB, Orange County Board of County Commissioners   July 1997 - April 2001
MTA New York City Transit Authority  October 1992 - July 1997

Skills
Budgets, Strategic Planning, Logistics, Event Management, Management, Project Management, Analysis, Customer Service, Policy, Government, Proposal Writing, Program Management, Outlook, Microsoft Office, Transportation, Microsoft Excel, Microsoft Word, Business Process..., Performance Management, Public Speaking, Leadership, Event Planning, Performance Measurement, Staff Management, Policy Analysis, Process Improvement, Public Relations, Data Analysis, Project Planning, Financial Management..., Capital Improvement..., Transportation Planning..., Hospitality and..., Cross-functional Team..., Change Management, Social Media, Nonprofits, Economic Development, Hospitality, PowerPoint, Fundraising, Leadership Development, Budget Management, Budgeting, Problem Solving, Financial Management, Team Building, Health Insurance, Life Insurance, Fixed Annuities

Education
Syracuse University - Maxwell School of Citizenship and Public Affairs   1991 — 1992
MPA, Public Administration, Health Mgmt

Syracuse University - College of Arts and Sciences   1985 — 1990
BA, Public Policy

Experience
Publix Super Markets  August 2011 - Present
Orange County Convention Center   January 2009 - April 2012
University of Central Florida  2004 - 2009
ADT Security Services  2002 - 2003
SPRINT PCS  January 2000 - January 2002

Skills
AMX and Crestron, BICSI Installer Level 1, Project Design,..., Troubleshooting, Security, System Administration, Microsoft Office, Microsoft Excel, Management, Network Administration, Leadership, Training, Windows Server, Technical Support, Customer Service, Servers, Customer Satisfaction, Windows, Time Management, Sales, Information Technology, Networking, Retail, Team Leadership, Team Building, Social Networking, Social Media, Microsoft Word, Software Installation, Event Planning

Education
Herzing University-Winter Park   2014 — 2017
Bachelor's Degree, Computer Programming/Programmer, General, Freshmen

International Academy of Design   2001 — 2003
Associate of Computer Science, Computer Science

Experience
Orange County Convention Center   January 1993 - Present
Martin Marietta Aerospace  June 1986 - January 1992
Discount Music Center   1984 - 1987

Skills
Audio/Video/Lighting..., Troubleshooting, Electronics, Sound, Trade Shows, Hardware, Integration, Security, Audio Engineering, Live Events, AV, Production Managment, Professional Audio, Entertainment, Corporate Events, Lighting, Live Sound, Music

Education
Cleveland Institute of Electronics   1982 — 1984
Cert., Electronics Technology

Daytona Beach Community College   1972 — 1974
AS, Computer Science

Experience
Orange County Convention Center   June 2008 - Present
Orlando, Orange County Convention Center   2007 - Present
Orange County Convention Center   June 2006 - May 2008
Orange County Convention Center   March 2000 - May 2006

Skills
Convention Services, Trade Shows, Meeting Planning, Hospitality, Corporate Events, Hotels, Hospitality Industry, Event Management, Event Planning, Hospitality Management, Food & Beverage, Resorts

Education
Florida State University   1990 — 1993
Bachelor of Science (B.S.), Political Science and Government

Experience
SMG/Osceola Heritage Park   August 2015 - Present
Orange County Convention Center   October 2014 - August 2015
Orange County Convention Center   January 2013 - October 2014
Walt Disney World Swan and Dolphin  February 2012 - January 2013
The Festival of Chocolate  August 2011 - April 2012
Rosen Centre Hotel  March 2011 - February 2012
Jewish Community Center  January 2011 - May 2011
South Beach Wine and Food Festival  February 2010 - February 2010

Skills
Hospitality, Hospitality Management, Event Planning, Public Speaking, Front Office, Marketing, Fundraising, Hotels, PowerPoint, Hospitality Industry, Event Management, Public Relations, Meeting Planning, Food & Beverage, Social Networking, Corporate Events, Resorts, Customer Service, Microsoft Office, Social Media, Time Management, Management, Tourism, Social Media Marketing

Education
Johnson and Wales University   2014 — 2016
Master of Business Administration (M.B.A.), Hospitality Administration/Management

University of Central Florida   2010 — 2012
B.S. Event Management, Minor Hospitality Managaement, Hospitality Management

Miami Dade College   2007 — 2009
Associate of Arts

Miami Northwestern Senior High   2000 — 2004

Experience
Shields Environmental  December 2013 - August 2014
Shields Environmental  December 2013 - August 2014
Ace Expediters  September 2010 - March 2012
Ace expediters  2010 - 2012
Subcontractor for AT&T   April 2007 - August 2007
Darden Restaurants: RSC   September 2004 - March 2007
Orange County Convention Center   March 2004 - October 2004
Mark Cross and Company   April 2003 - January 2004
New York International Bread Company   May 2002 - April 2003
Pine Castle United Methodist Church  August 1998 - November 2001

Skills
Customer Service, Training, Leadership, Warehousing, Shipping, Inventory Control, Forklift Operator, Invoicing, Security, Inventory Management, Logistics, Operations Management, Transportation, Management, Microsoft Office, Team Building, Purchasing, Logistics Management, Transportation..., Supply Chain Management, Supply Chain, Budgets, Sales

Education
Black Hawk College
Law Enforcement

Valencia College

Experience
Orange County Convention Center   November 1995 - August 2012

Skills
Outlook, Customer Service, Public Speaking

Education
University of Central Florida   1993 — 1995
Master of Public Administration (MPA)

Experience
ACE Cash Express  February 2011 - Present
MCO Enterprises   July 2010 - January 2011
U.S. Census Bureau   November 2009 - May 2010
Orange County Convention Center   September 2007 - August 2008
CVS Pharmacy  May 2006 - August 2008

Skills
Customer Service, Customer Satisfaction, Customer Experience, Cash Management, Office Administration, Multi Tasking, Analytical Skills, Microsoft Office, Outlook, Retail Banking, Loan Servicing, Financial Services, 10 Key, POS, Wire Transfers, Phone Etiquette, Cross Selling, Data Entry

Education
Keller Graduate School of Management   2011 — 2013
Masters of Business Administration, Human Resources

DeVry University   2008 — 2011
Bachelor of Science, Business Administration; Accounting

Experience
Orange County Convention Center   2012 - Present
The Walt Disney Company  August 1996 - April 2009

Skills
Project Management, Customer Service

Education
Penn State University   2006 — 2010
Bachelor of Business Administration (BBA), Business/Managerial Economics

Valencia Community College   1996 — 2002
Associate's degree, Business Administration and Management, General