WDS Global
Industry: IT service management company
DescriptionHeadquarters: Poole, United Kingdom CEO: David Ffoulkes-Jones (Jan 2000–) Founder: David Ffoulkes-Jones Founded: 1995, Poole, United Kingdom Acquisition date: 2012 Parent organization: Volaris Group Inc.
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WDS Global Employees
Employee
Years
Job
Industry
Steven Mullen Moses Steven Mullen Moses's WDS Global Experience June 2005 - November 2006
Job Director of Archaeology & Historic Preservation at Snoqualmie Tribe
Industry Government Administration
Experience
Snoqualmie Tribe January 2012 - Present
Snoqualmie Tribe December 2008 - February 2012
Snoqualmie Tribe November 2007 - December 2008
Boeing December 2006 - August 2007
WDS Global June 2005 - November 2006
United States Air Force August 1998 - August 2001
Skills
Cultural Resource..., Active Directory, Public Speaking, Archaeology, Team Building, Community Outreach, Policy Analysis, Program Management, Research, Program Development, Cultural Heritage, Troubleshooting, Budgets, Leadership, Native American Culture..., Traditional Cultural..., Microsoft Exchange, Project Coordination, Windows XP, Cultural Awareness, Technical Support, Networking, Software Installation, Help Desk Support, Unix, Databases, Laptops, Cisco Routers, Windows, History, Mac OS, Linux, GIS systems, NEPA, Ethnography, Environmental Policy, Cultural Anthropology, Customer Service, Prehistoric Archaeology, NAGPRA
Education
Western Governors University 2015 — 2017
Bachelor of Science (B.S.) Buisness I.T. Management, Management Information Systems, General
Shoreline Community College 2002 — 2004
Anthropology
United States Air Force technical School 1997 — 1998
Secured Communications, Computer Systems Networking and Telecommunications
Snoqualmie Tribe January 2012 - Present
Snoqualmie Tribe December 2008 - February 2012
Snoqualmie Tribe November 2007 - December 2008
Boeing December 2006 - August 2007
WDS Global June 2005 - November 2006
United States Air Force August 1998 - August 2001
Skills
Cultural Resource..., Active Directory, Public Speaking, Archaeology, Team Building, Community Outreach, Policy Analysis, Program Management, Research, Program Development, Cultural Heritage, Troubleshooting, Budgets, Leadership, Native American Culture..., Traditional Cultural..., Microsoft Exchange, Project Coordination, Windows XP, Cultural Awareness, Technical Support, Networking, Software Installation, Help Desk Support, Unix, Databases, Laptops, Cisco Routers, Windows, History, Mac OS, Linux, GIS systems, NEPA, Ethnography, Environmental Policy, Cultural Anthropology, Customer Service, Prehistoric Archaeology, NAGPRA
Education
Western Governors University 2015 — 2017
Bachelor of Science (B.S.) Buisness I.T. Management, Management Information Systems, General
Shoreline Community College 2002 — 2004
Anthropology
United States Air Force technical School 1997 — 1998
Secured Communications, Computer Systems Networking and Telecommunications
Jean Vaughn Jean Vaughn's WDS Global Experience May 2010 - April 2012
Job PNA1 at North Texas State Hospital
Industry Mental Health Care
Experience
North Texas State Hospital June 2012 - June 2015
WDS Global May 2010 - April 2012
Michaels Arts and Crafts May 2008 - October 2009
Skills
Mental Health Worker, Customer Service, Department Management, Clerical Skills, Microsoft Office, Data Entry, Microsoft Word, Filing, Charting, Windows, Retail, Cash Handling, English
Education
Vernon College 2012 — 2012
Certificate, Psychiatric/Mental Health Nurse/Nursing Assistant
Liberty University 2011 — 2012
Theology/Theological Studies
American School of Business 1995 — 1996
Certificate, Medical office procedures
North Texas State Hospital June 2012 - June 2015
WDS Global May 2010 - April 2012
Michaels Arts and Crafts May 2008 - October 2009
Skills
Mental Health Worker, Customer Service, Department Management, Clerical Skills, Microsoft Office, Data Entry, Microsoft Word, Filing, Charting, Windows, Retail, Cash Handling, English
Education
Vernon College 2012 — 2012
Certificate, Psychiatric/Mental Health Nurse/Nursing Assistant
Liberty University 2011 — 2012
Theology/Theological Studies
American School of Business 1995 — 1996
Certificate, Medical office procedures
Eric Fanning Eric Fanning's WDS Global Experience July 2014 - October 2014
Job Customer Service Professional
Industry Retail
Experience
Pinnacle Workforce Logistics February 2015 - Present
RGIS January 2015 - February 2015
Greco Hardwood Floors November 2014 - December 2014
WDS Global July 2014 - October 2014
R & R Hardwood Distributors May 2014 - July 2014
Malad High School August 2013 - May 2014
Idaho Enterprise April 2013 - May 2014
Opportunity Link November 2011 - January 2013
Office Equipment Company, Inc. February 2006 - November 2011
Skills
Windows, Mac, Troubleshooting, Microsoft Office, Social Media, Multi-line Phone, Data Entry, Proofreading, Customer Service, Sales, Inventory, Pricing, Heavy Lifting, Grants, QuickBooks, Bill Payment, Accounts Payable, Email, Website Maintenance, Adobe Creative Suite, Adobe Acrobat, Written Communication, Oral Communication, General Lab, Cash Handling, Meeting Scheduling, Organization Skills, Presentation Skills, Travel Planning, Account Reconciliation, Mail Sorting, Mobile Devices, Driving License, Interviewing Skills, Candidate Assessment, Candidate Selection, New Hire Orientations, New Hire Paperwork, 10 Key, Word Processing, Digital Photography, Invoicing, Office Equipment..., File Management, Supervisory Skills, Sports Coaching, Graphic Design, Photo Editing
Education
Montana State University-Northern 2006 — 2010
Some College, Business Administration and Management, General, 2.80 GPA
Montana State University-Bozeman 2005 — 2006
Some College, Marketing, 2.80 GPA
Havre High School 2002 — 2005
High School Diploma, General Studies, 3.67 GPA
Pinnacle Workforce Logistics February 2015 - Present
RGIS January 2015 - February 2015
Greco Hardwood Floors November 2014 - December 2014
WDS Global July 2014 - October 2014
R & R Hardwood Distributors May 2014 - July 2014
Malad High School August 2013 - May 2014
Idaho Enterprise April 2013 - May 2014
Opportunity Link November 2011 - January 2013
Office Equipment Company, Inc. February 2006 - November 2011
Skills
Windows, Mac, Troubleshooting, Microsoft Office, Social Media, Multi-line Phone, Data Entry, Proofreading, Customer Service, Sales, Inventory, Pricing, Heavy Lifting, Grants, QuickBooks, Bill Payment, Accounts Payable, Email, Website Maintenance, Adobe Creative Suite, Adobe Acrobat, Written Communication, Oral Communication, General Lab, Cash Handling, Meeting Scheduling, Organization Skills, Presentation Skills, Travel Planning, Account Reconciliation, Mail Sorting, Mobile Devices, Driving License, Interviewing Skills, Candidate Assessment, Candidate Selection, New Hire Orientations, New Hire Paperwork, 10 Key, Word Processing, Digital Photography, Invoicing, Office Equipment..., File Management, Supervisory Skills, Sports Coaching, Graphic Design, Photo Editing
Education
Montana State University-Northern 2006 — 2010
Some College, Business Administration and Management, General, 2.80 GPA
Montana State University-Bozeman 2005 — 2006
Some College, Marketing, 2.80 GPA
Havre High School 2002 — 2005
High School Diploma, General Studies, 3.67 GPA
Alexander Bye Alexander Bye's WDS Global Experience August 2005 - November 2006
Job Boys Program Director at Seattle Gymnastics Academy, Inc.
Industry Recreational Facilities and Services
Experience
Seattle Gymnastics Academy, Inc. July 2009 - Present
Seattle Gymnastics Academy, Inc. September 2011 - Present
Seattle Gymnastics Academy, Inc. January 2007 - August 2009
WDS Global August 2005 - November 2006
University of Miami August 2001 - May 2005
Skills
Coaching, Social Media, Customer Service, Nonprofits, Public Speaking, Audio Engineering, Entrepreneurship, Event Management, Event Planning, Fitness, Marketing, Project Management, Microsoft Office, Fundraising, Editing, Teaching, Leadership, Time Management, Microsoft Word, Athletics
Education
University of Miami 2001 — 2005
Bachelor of Music, Music Engineering Technology
University of Miami 2001 — 2005
Bachelor of Arts, Computer Science
Seattle Gymnastics Academy, Inc. July 2009 - Present
Seattle Gymnastics Academy, Inc. September 2011 - Present
Seattle Gymnastics Academy, Inc. January 2007 - August 2009
WDS Global August 2005 - November 2006
University of Miami August 2001 - May 2005
Skills
Coaching, Social Media, Customer Service, Nonprofits, Public Speaking, Audio Engineering, Entrepreneurship, Event Management, Event Planning, Fitness, Marketing, Project Management, Microsoft Office, Fundraising, Editing, Teaching, Leadership, Time Management, Microsoft Word, Athletics
Education
University of Miami 2001 — 2005
Bachelor of Music, Music Engineering Technology
University of Miami 2001 — 2005
Bachelor of Arts, Computer Science
James Wiswell James Wiswell's WDS Global Experience October 2007 - April 2010
Job Customer Site Operation Support at RMS Computer Corporation
Industry Information Technology and Services
Experience
RMS Computer Corporation July 2013 - Present
Vega Consulting LLC July 2012 - October 2012
VMC July 2011 - June 2012
TEKsystems August 2010 - July 2011
WDS Global October 2007 - April 2010
Skills
Active Directory, Microsoft Exchange, Technical Support, VPN, Troubleshooting, Hardware, Software Documentation, Software Installation, Cloud Computing, Blackberry, Wireless, Powershell, Customer Support, Office 365, Windows Server, Windows 7, Networking
Education
ITT Technical Institute-Carmel 2010 — 2012
Bachelor's degree, Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Everett 2005 — 2007
Associate's degree, Computer Systems Networking and Telecommunications
RMS Computer Corporation July 2013 - Present
Vega Consulting LLC July 2012 - October 2012
VMC July 2011 - June 2012
TEKsystems August 2010 - July 2011
WDS Global October 2007 - April 2010
Skills
Active Directory, Microsoft Exchange, Technical Support, VPN, Troubleshooting, Hardware, Software Documentation, Software Installation, Cloud Computing, Blackberry, Wireless, Powershell, Customer Support, Office 365, Windows Server, Windows 7, Networking
Education
ITT Technical Institute-Carmel 2010 — 2012
Bachelor's degree, Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Everett 2005 — 2007
Associate's degree, Computer Systems Networking and Telecommunications
Dylan Reed Dylan Reed's WDS Global Experience April 2012 - June 2012
Job Don't ever stop setting goals!
Industry Biotechnology
Experience
Darigold Salad ChefThe BrickyardAugust 2012 - November 2012
WDS Global April 2012 - June 2012
Education
The College of Idaho 2008 — 2011
Bachelor of Science (B.S.) Biology, Biology/Biological Sciences, General
Darigold Salad ChefThe BrickyardAugust 2012 - November 2012
WDS Global April 2012 - June 2012
Education
The College of Idaho 2008 — 2011
Bachelor of Science (B.S.) Biology, Biology/Biological Sciences, General
Nick Caruso Nick Caruso's WDS Global Experience December 2007 - March 2008
Job Information Technology Professional
Industry Information Technology and Services
Experience
Zillow Group March 2013 - August 2015
AIM Consulting Group January 2013 - March 2013
Overlake Hospital February 2012 - September 2012
Overlake Hospital October 2010 - February 2012
Denali Advanced Integration January 2010 - October 2010
Stevens Hospital (now Swedish Edmonds) March 2008 - September 2009
WDS Global December 2007 - March 2008
WDS Global March 2006 - December 2007
Skills
Active Directory, Technical Support, Windows 7, Microsoft Exchange, Networking, EMR, Software Installation, Data Center, Software Documentation, VMware, Information Technology, Customer Service, EHR, Windows, Software Implementation, VBScript, Network Administration, System Administration, Visio, Project Management, System Deployment, Help Desk Support, Quality Assurance, Process Improvement, Desktop Hardware, Data Validation, Server Administration, Wireless Networking, Epic, Scripting, Desktop Deployment, Desktop Administration, Remote Administration, Data Backup Solutions, Virtual Desktop..., VMware ESX, Testing, Troubleshooting, Computer Hardware, SQL, TCP/IP, OS X, Wireless, ITIL, DHCP, Group Policy, DNS, Servers, Powershell, Hardware
Education
ITT Technical Institute 2005 — 2008
AS, Computer Network Systems
University of Oregon 2002 — 2004
Computer Science
Zillow Group March 2013 - August 2015
AIM Consulting Group January 2013 - March 2013
Overlake Hospital February 2012 - September 2012
Overlake Hospital October 2010 - February 2012
Denali Advanced Integration January 2010 - October 2010
Stevens Hospital (now Swedish Edmonds) March 2008 - September 2009
WDS Global December 2007 - March 2008
WDS Global March 2006 - December 2007
Skills
Active Directory, Technical Support, Windows 7, Microsoft Exchange, Networking, EMR, Software Installation, Data Center, Software Documentation, VMware, Information Technology, Customer Service, EHR, Windows, Software Implementation, VBScript, Network Administration, System Administration, Visio, Project Management, System Deployment, Help Desk Support, Quality Assurance, Process Improvement, Desktop Hardware, Data Validation, Server Administration, Wireless Networking, Epic, Scripting, Desktop Deployment, Desktop Administration, Remote Administration, Data Backup Solutions, Virtual Desktop..., VMware ESX, Testing, Troubleshooting, Computer Hardware, SQL, TCP/IP, OS X, Wireless, ITIL, DHCP, Group Policy, DNS, Servers, Powershell, Hardware
Education
ITT Technical Institute 2005 — 2008
AS, Computer Network Systems
University of Oregon 2002 — 2004
Computer Science
Cody Hoyt Cody Hoyt's WDS Global Experience July 2009 - April 2010
Job Information Technology Professional
Industry Information Technology and Services
Experience
TEKsystems January 2013 - October 2014
Apex Systems October 2010 - February 2011
WDS Global July 2009 - April 2010
Skills
Technical Writing, Technical Support, Technical Documentation, Customer Service, Customer Satisfaction, Customer Experience, Customer Support, Call Centers, Windows 7, Windows XP Pro, Windows 8, Microsoft Office, Microsoft Exchange, Active Directory, Remote Desktop, Security Clearance, Network Security, Java, System Administration, Radia, Printers, Wireless Networking, Programming, Internet Explorer, Teamwork, Windows XP, Troubleshooting, Service Desk, Networking, Computer Hardware
Education
University of Phoenix 2009 — 2012
Associate of Arts, Computer Programming
Neosho Senior High School 2003 — 2007
TEKsystems January 2013 - October 2014
Apex Systems October 2010 - February 2011
WDS Global July 2009 - April 2010
Skills
Technical Writing, Technical Support, Technical Documentation, Customer Service, Customer Satisfaction, Customer Experience, Customer Support, Call Centers, Windows 7, Windows XP Pro, Windows 8, Microsoft Office, Microsoft Exchange, Active Directory, Remote Desktop, Security Clearance, Network Security, Java, System Administration, Radia, Printers, Wireless Networking, Programming, Internet Explorer, Teamwork, Windows XP, Troubleshooting, Service Desk, Networking, Computer Hardware
Education
University of Phoenix 2009 — 2012
Associate of Arts, Computer Programming
Neosho Senior High School 2003 — 2007
Nima Solouksaran Nima Solouksaran's WDS Global Experience September 2009 - May 2010
Job System Engineer O365 SharePoint online at Chinasoft International
Industry Staffing and Recruiting
Experience
Chinasoft International June 2013 - Present
Insight Global October 2012 - June 2013
Prithvi Catalytic October 2011 - October 2012
Insight Global March 2011 - September 2011
VMC May 2010 - March 2011
WDS Global September 2009 - May 2010
Skills
MCITP, Network+, MCSE 2003, MSCA, MCP, VMware, SharePoint, Microsoft Certified..., Servers
Education
Bellevue College 2009 — 2011
AA Degree, Computer Security and Networking Technology
Lake Washington Technical College 2007 — 2009
Computer Security & Network Technician
Chinasoft International June 2013 - Present
Insight Global October 2012 - June 2013
Prithvi Catalytic October 2011 - October 2012
Insight Global March 2011 - September 2011
VMC May 2010 - March 2011
WDS Global September 2009 - May 2010
Skills
MCITP, Network+, MCSE 2003, MSCA, MCP, VMware, SharePoint, Microsoft Certified..., Servers
Education
Bellevue College 2009 — 2011
AA Degree, Computer Security and Networking Technology
Lake Washington Technical College 2007 — 2009
Computer Security & Network Technician
Baser Fazli Baser Fazli's WDS Global Experience May 2007 - February 2009
Job Microsoft IT Support
Industry Information Technology and Services
Experience
Mindlance November 2014 - Present
Contractor July 2011 - September 2014
VMC September 2010 - April 2011
Wave Broadband January 2009 - September 2010
WDS Global May 2007 - February 2009
cingular wireless now att wireless September 2005 - April 2007
Skills
Blackberry, Wireless, Software Installation, Mobile Technology, Customer Experience, BMC Remedy, Help Desk Support, Vendor Management, TCP/IP, ITIL, PowerPoint, Mobile Devices, Customer Satisfaction, Customer Service, VMware, Hardware, Operating Systems, VPN, Databases, Laptops, Networking, DHCP, Virtualization, Hyper-V, Data Center, Cisco Technologies, Switches, Information Technology, IT Service Management, Visio, Security, Network Design, Quality Assurance, Computer Network..., A Certified, Windows Mobile, Wireless Networking, SQL, Wireshark
Education
Edmonds Community College 2014 — 2015
Associate's Degree, Network Support Engineer. CCNA.
North Seattle Community College 1999 — 2000
Certificates,, Computer Technology/Computer Systems Technology
high schoold 1993 — 1996
Mindlance November 2014 - Present
Contractor July 2011 - September 2014
VMC September 2010 - April 2011
Wave Broadband January 2009 - September 2010
WDS Global May 2007 - February 2009
cingular wireless now att wireless September 2005 - April 2007
Skills
Blackberry, Wireless, Software Installation, Mobile Technology, Customer Experience, BMC Remedy, Help Desk Support, Vendor Management, TCP/IP, ITIL, PowerPoint, Mobile Devices, Customer Satisfaction, Customer Service, VMware, Hardware, Operating Systems, VPN, Databases, Laptops, Networking, DHCP, Virtualization, Hyper-V, Data Center, Cisco Technologies, Switches, Information Technology, IT Service Management, Visio, Security, Network Design, Quality Assurance, Computer Network..., A Certified, Windows Mobile, Wireless Networking, SQL, Wireshark
Education
Edmonds Community College 2014 — 2015
Associate's Degree, Network Support Engineer. CCNA.
North Seattle Community College 1999 — 2000
Certificates,, Computer Technology/Computer Systems Technology
high schoold 1993 — 1996
Constance Ashley Constance Ashley's WDS Global Experience May 2014 - Present
Job Tech Agent at WDS Global
Industry Information Technology and Services
Experience
WDS Global May 2014 - Present
playmakers Night Club January 2014 - August 2014
Education
Midwestern State University 2010 — 2015
Early Childhood Education and Teaching
WDS Global May 2014 - Present
playmakers Night Club January 2014 - August 2014
Education
Midwestern State University 2010 — 2015
Early Childhood Education and Teaching
Kyle Heneghen Kyle Heneghen's WDS Global Experience March 2008 - December 2010
Job Customer Support Representative Tier 1 Help Desk at InDemand Interpreting
Industry Information Technology and Services
Experience
InDemand Interpreting June 2014 - Present
World Vision July 2013 - June 2014
IntraTek, Inc. December 2010 - July 2013
WDS Global March 2008 - December 2010
Yakima Valley Technology Services May 2007 - July 2007
Skills
Active Directory, Troubleshooting, Help Desk Support, Laptops, Blackberry, BMC Remedy, Technical Support, Printers, Windows 7, Computer Hardware, Software Installation, VPN, Customer Service, Microsoft Suite, Lotus Notes, Apple, Telecommunications, Networking, Cisco VoIP
Education
Perry Technical Institute 2005 — 2007
Associates Equivalent, Telecommunications and Limited Energy
East Valley High School 2000 — 2004
high school diploma, N/A
InDemand Interpreting June 2014 - Present
World Vision July 2013 - June 2014
IntraTek, Inc. December 2010 - July 2013
WDS Global March 2008 - December 2010
Yakima Valley Technology Services May 2007 - July 2007
Skills
Active Directory, Troubleshooting, Help Desk Support, Laptops, Blackberry, BMC Remedy, Technical Support, Printers, Windows 7, Computer Hardware, Software Installation, VPN, Customer Service, Microsoft Suite, Lotus Notes, Apple, Telecommunications, Networking, Cisco VoIP
Education
Perry Technical Institute 2005 — 2007
Associates Equivalent, Telecommunications and Limited Energy
East Valley High School 2000 — 2004
high school diploma, N/A
Johnathan Cocks Johnathan Cocks's WDS Global Experience August 2009 - May 2010
Job Consultant Support at Scentsy, Inc. (Corporate Office)
Industry Information Technology and Services
Experience
Scentsy, Inc. (Corporate Office) September 2014 - Present
DQ Technologies, Inc. February 2014 - July 2014
Flextronics April 2013 - January 2014
Xerox September 2012 - April 2013
Wild Bill's Barbeque August 2011 - June 2012
Teleperformance, USA May 2010 - August 2011
WDS Global August 2009 - May 2010
Dish Network March 2007 - April 2009
Skills
Troubleshooting, Technical Support, Windows 7, Computer Hardware, Windows XP, Software Installation, Testing, Hardware, Operating Systems, Customer Service, Windows, Microsoft Office, Call Centers, Telecommunications, Information Technology, Customer Relations, Wireless, Customer Satisfaction
Education
University of Phoenix 2015 — 2017
Bachelor's degree, Psychology
University of Phoenix 2012 — 2014
Associate of Arts (AA), IT Support
Scentsy, Inc. (Corporate Office) September 2014 - Present
DQ Technologies, Inc. February 2014 - July 2014
Flextronics April 2013 - January 2014
Xerox September 2012 - April 2013
Wild Bill's Barbeque August 2011 - June 2012
Teleperformance, USA May 2010 - August 2011
WDS Global August 2009 - May 2010
Dish Network March 2007 - April 2009
Skills
Troubleshooting, Technical Support, Windows 7, Computer Hardware, Windows XP, Software Installation, Testing, Hardware, Operating Systems, Customer Service, Windows, Microsoft Office, Call Centers, Telecommunications, Information Technology, Customer Relations, Wireless, Customer Satisfaction
Education
University of Phoenix 2015 — 2017
Bachelor's degree, Psychology
University of Phoenix 2012 — 2014
Associate of Arts (AA), IT Support
Nichole Wilhite Nichole Wilhite's WDS Global Experience 2008 - 2012
Job apple advisor at Teleperformance, USA
Industry Hospitality
Experience
Teleperformance, USA August 2013 - Present
WDS Global 2008 - 2012
Delta Air Lines February 2006 - September 2008
Skills
Customer Service, Technical Support, Assembly Lines, Waitressing, Airline Ticketing, Computer Hardware, Call Centers, Windows XP
Education
Stevens-Henager college 2011 — 2013
Associate's degree, Accounting and Business/Management
International Air and Hospitality Academy 2005 — 2005
certificate, hospitality certificate
Teleperformance, USA August 2013 - Present
WDS Global 2008 - 2012
Delta Air Lines February 2006 - September 2008
Skills
Customer Service, Technical Support, Assembly Lines, Waitressing, Airline Ticketing, Computer Hardware, Call Centers, Windows XP
Education
Stevens-Henager college 2011 — 2013
Associate's degree, Accounting and Business/Management
International Air and Hospitality Academy 2005 — 2005
certificate, hospitality certificate
Samantha Bellows Samantha Bellows's WDS Global Experience August 2012 - October 2012
Job CSR at David's Bridal
Industry Law Enforcement
Experience
David's Bridal June 2014 - Present
Home April 2013 - Present
RadioShack December 2012 - April 2013
WDS Global August 2012 - October 2012
Trinity Mission Health and Rehab November 2011 - May 2012
Skills
Customer Service, Technology, Healthcare, Administration, Time Management, Investigation, Enforcement, Police, Photography, Cpr Certified, Data Entry, Microsoft Word, PowerPoint, Teamwork, Outlook, Microsoft Office, Leadership, Public Speaking
Education
University of Phoenix 2013 — 2017
Bachelor Of Science In Psychology, Criminology
University of Phoenix 2013 — 2017
Bachelor Of Science In Criminal Justice Administration, Criminology
David's Bridal June 2014 - Present
Home April 2013 - Present
RadioShack December 2012 - April 2013
WDS Global August 2012 - October 2012
Trinity Mission Health and Rehab November 2011 - May 2012
Skills
Customer Service, Technology, Healthcare, Administration, Time Management, Investigation, Enforcement, Police, Photography, Cpr Certified, Data Entry, Microsoft Word, PowerPoint, Teamwork, Outlook, Microsoft Office, Leadership, Public Speaking
Education
University of Phoenix 2013 — 2017
Bachelor Of Science In Psychology, Criminology
University of Phoenix 2013 — 2017
Bachelor Of Science In Criminal Justice Administration, Criminology
Joshua Springer Joshua Springer's WDS Global Experience February 2010 - May 2010
Job Tier 2 Lab Engineer (Systems Admin)/Senior Lead LEXIT Operations and MS Surface Hub
Industry Information Technology and Services
Experience
VMC October 2014 - Present
VMC September 2013 - Present
Xtreme Consulting Group, Inc. May 2013 - September 2013
Experis IT July 2012 - March 2013
VMC May 2010 - July 2011
Comcast Cable August 2005 - December 2010
WDS Global February 2010 - May 2010
G.I. Joes Sports and Auto February 2004 - March 2005
Target May 2001 - February 2004
Dave & Buster's Inc. February 2000 - January 2001
Skills
Office 365, Management, Customer Service, Active Directory, Windows Server, Servers, Microsoft SQL Server, Microsoft Exchange, DNS, Operating Systems, Troubleshooting, VMware, Virtualization, Windows 7, SQL
Education
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Information Technology, 3.7 GPA
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Information Technology
VMC October 2014 - Present
VMC September 2013 - Present
Xtreme Consulting Group, Inc. May 2013 - September 2013
Experis IT July 2012 - March 2013
VMC May 2010 - July 2011
Comcast Cable August 2005 - December 2010
WDS Global February 2010 - May 2010
G.I. Joes Sports and Auto February 2004 - March 2005
Target May 2001 - February 2004
Dave & Buster's Inc. February 2000 - January 2001
Skills
Office 365, Management, Customer Service, Active Directory, Windows Server, Servers, Microsoft SQL Server, Microsoft Exchange, DNS, Operating Systems, Troubleshooting, VMware, Virtualization, Windows 7, SQL
Education
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Information Technology, 3.7 GPA
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Information Technology
Nicole Darby's WDS Global Experience April 2015 - June 2015
Job Assistant Manager at Sherwin Williams
Industry Consumer Services
Experience
Sherwin Williams September 2015 - Present
Sherwin Williams August 2015 - September 2015
WDS Global April 2015 - June 2015
United Supermarkets, LLC January 2015 - April 2015
Braum's October 2014 - February 2015
Braums, Inc. September 2012 - September 2014
Spherion April 2013 - May 2013
Town of Ponder June 2012 - August 2012
Skills
Management, Microsoft Word, Time Management, Teamwork, Customer Satisfaction, Training, Customer Service, Cashiering, Customer Experience, Customer Retention, Employee Training, PowerPoint, Customer Oriented, Microsoft Office, Leadership
Education
Midwestern State University 2009 — 2014
Bachelor’s Degree, Business Administration and Management, General
Sherwin Williams September 2015 - Present
Sherwin Williams August 2015 - September 2015
WDS Global April 2015 - June 2015
United Supermarkets, LLC January 2015 - April 2015
Braum's October 2014 - February 2015
Braums, Inc. September 2012 - September 2014
Spherion April 2013 - May 2013
Town of Ponder June 2012 - August 2012
Skills
Management, Microsoft Word, Time Management, Teamwork, Customer Satisfaction, Training, Customer Service, Cashiering, Customer Experience, Customer Retention, Employee Training, PowerPoint, Customer Oriented, Microsoft Office, Leadership
Education
Midwestern State University 2009 — 2014
Bachelor’s Degree, Business Administration and Management, General
Holly Sax's WDS Global Experience June 2009 - August 2009
Job Production Supervisor at BOXX Technologies
Industry Consumer Services
Experience
BOXX Technologies March 2015 - Present
BOXX Technologies February 2014 - Present
Building Turbines May 2011 - February 2014
AP Equity Properties May 2011 - February 2014
US Census Bureau April 2010 - June 2010
WDS Global June 2009 - August 2009
Self-Employed / New Business Start Up August 2005 - November 2008
ColdWatt, Inc March 2005 - August 2005
Dell October 2002 - May 2004
Dell July 1998 - October 2002
Skills
Project Management, Program Management, Cross-functional Team..., Business Process..., Management, Product Development, Leadership, Troubleshooting, Software Documentation, Manufacturing, Process Improvement, Training, Product Management, Vendor Management, Software Project..., PMP, ERP, Business Analysis, Six Sigma, Integration, Team Leadership, Change Management, SDLC, Project Planning, Team Management, Business Process, Start-ups, Testing
Education
Houston Community College
AA, Banking & Business Management
TEEX 1992 — 1994
Certification, TQM, Leadership
BOXX Technologies March 2015 - Present
BOXX Technologies February 2014 - Present
Building Turbines May 2011 - February 2014
AP Equity Properties May 2011 - February 2014
US Census Bureau April 2010 - June 2010
WDS Global June 2009 - August 2009
Self-Employed / New Business Start Up August 2005 - November 2008
ColdWatt, Inc March 2005 - August 2005
Dell October 2002 - May 2004
Dell July 1998 - October 2002
Skills
Project Management, Program Management, Cross-functional Team..., Business Process..., Management, Product Development, Leadership, Troubleshooting, Software Documentation, Manufacturing, Process Improvement, Training, Product Management, Vendor Management, Software Project..., PMP, ERP, Business Analysis, Six Sigma, Integration, Team Leadership, Change Management, SDLC, Project Planning, Team Management, Business Process, Start-ups, Testing
Education
Houston Community College
AA, Banking & Business Management
TEEX 1992 — 1994
Certification, TQM, Leadership
Ange Krekelberg Ange Krekelberg's WDS Global Experience July 2005 - December 2008
Job Reporting at Microsoft
Industry Information Technology and Services
Experience
Microsoft January 2014 - July 2014
Microsoft March 2013 - January 2014
Microsoft December 2012 - March 2013
VMC December 2011 - June 2012
VMC June 2009 - January 2012
WDS Global July 2005 - December 2008
Solectron Global Services January 2003 - July 2005
Brien Motors January 2002 - January 2003
Steenman & Associates July 2000 - December 2002
Performance Office Systems July 1996 - July 2000
Skills
Troubleshooting, Quality Assurance, Call Center, SharePoint, Test Planning, Windows 7, Technical Support, Windows, Microsoft Excel, Microsoft Word, CAP, QuickBooks, Quicken, Microsoft Money, Microsoft Publisher, Skydrive, Google Docs, Editgrid, Bookkeeping, IEX Total View, Cisco Call Manager, Remote Monitoring, CCF, Digital River, Training, Management, Call Centers, Windows Server, Technical Writing, BMC Remedy, Blackberry, System Deployment, Powershell, DNS, Leadership, System Administration, Software Installation, Vendor Management, Windows Vista, Computer Hardware, Operating Systems, Blackberry Enterprise..., Hyper-V, IIS, DHCP, Analysis, Networking, TCP/IP, Microsoft Technologies, Help Desk Support
Education
Lake Washington Technical College 1990 — 1991
Individual Course, Accounting
Tolt Jr Sr High 1983 — 1987
Graduated, Drawing and Painting/Arts
Microsoft January 2014 - July 2014
Microsoft March 2013 - January 2014
Microsoft December 2012 - March 2013
VMC December 2011 - June 2012
VMC June 2009 - January 2012
WDS Global July 2005 - December 2008
Solectron Global Services January 2003 - July 2005
Brien Motors January 2002 - January 2003
Steenman & Associates July 2000 - December 2002
Performance Office Systems July 1996 - July 2000
Skills
Troubleshooting, Quality Assurance, Call Center, SharePoint, Test Planning, Windows 7, Technical Support, Windows, Microsoft Excel, Microsoft Word, CAP, QuickBooks, Quicken, Microsoft Money, Microsoft Publisher, Skydrive, Google Docs, Editgrid, Bookkeeping, IEX Total View, Cisco Call Manager, Remote Monitoring, CCF, Digital River, Training, Management, Call Centers, Windows Server, Technical Writing, BMC Remedy, Blackberry, System Deployment, Powershell, DNS, Leadership, System Administration, Software Installation, Vendor Management, Windows Vista, Computer Hardware, Operating Systems, Blackberry Enterprise..., Hyper-V, IIS, DHCP, Analysis, Networking, TCP/IP, Microsoft Technologies, Help Desk Support
Education
Lake Washington Technical College 1990 — 1991
Individual Course, Accounting
Tolt Jr Sr High 1983 — 1987
Graduated, Drawing and Painting/Arts
Mark Harazim Mark Harazim's WDS Global Experience January 2006 - August 2007
Job Washington State Department of Social and Health Services
Industry Financial Services
Experience
Washington State Department of Social and Health Services August 2012 - Present
Verizon/Frontier Communications August 2007 - March 2012
WDS Global January 2006 - August 2007
Horizon House May 1994 - July 2005
United States Air Force August 1985 - August 1989
Skills
Adaptable, Analytical, Exceptional Communicator, Computer Literate, Cultural Sensitivity, Market Research, Event Planning, Flexible Working, Multitasker, Operations Research, Teamwork, Analytical Skills, Project Management, Flexible Schedule, Project Planning, Telecommunications, Troubleshooting, Vendor Management, Customer Service
Education
Norwich University 2008 — 2010
Master of Arts in Diplomacy, International Conflict Management
University of Phoenix 2003 — 2006
Bachelor of Science, Business
Shoreline Community College 2000 — 2001
Certificate, Cisco Certified Network Associate
Washington State Department of Social and Health Services August 2012 - Present
Verizon/Frontier Communications August 2007 - March 2012
WDS Global January 2006 - August 2007
Horizon House May 1994 - July 2005
United States Air Force August 1985 - August 1989
Skills
Adaptable, Analytical, Exceptional Communicator, Computer Literate, Cultural Sensitivity, Market Research, Event Planning, Flexible Working, Multitasker, Operations Research, Teamwork, Analytical Skills, Project Management, Flexible Schedule, Project Planning, Telecommunications, Troubleshooting, Vendor Management, Customer Service
Education
Norwich University 2008 — 2010
Master of Arts in Diplomacy, International Conflict Management
University of Phoenix 2003 — 2006
Bachelor of Science, Business
Shoreline Community College 2000 — 2001
Certificate, Cisco Certified Network Associate
Benjamin Failing Benjamin Failing's WDS Global Experience April 2008 - April 2009
Job Senior Manager Operations ManagementWorkforce Management
Industry Outsourcing/Offshoring
Experience
Sykes February 2015 - Present
Sykes July 2011 - Present
Advanced Call Center Technologies September 2009 - July 2011
WDS Global April 2008 - April 2009
E-LOAN April 2006 - January 2008
Burlington Coat Factory November 2000 - November 2004
Circuit City August 1998 - February 2000
Copeland's Sports 1990 - 1999
Skills
Operations Management, Call Center, Customer Satisfaction, Workforce Management, Customer Service, Customer Experience
Education
George Fox University 2009 — 2010
Management and Organizational Leadership
University of San Francisco 2000 — 2002
BS, MIS
Villanova University
Six Sigma Green Belt
Sykes February 2015 - Present
Sykes July 2011 - Present
Advanced Call Center Technologies September 2009 - July 2011
WDS Global April 2008 - April 2009
E-LOAN April 2006 - January 2008
Burlington Coat Factory November 2000 - November 2004
Circuit City August 1998 - February 2000
Copeland's Sports 1990 - 1999
Skills
Operations Management, Call Center, Customer Satisfaction, Workforce Management, Customer Service, Customer Experience
Education
George Fox University 2009 — 2010
Management and Organizational Leadership
University of San Francisco 2000 — 2002
BS, MIS
Villanova University
Six Sigma Green Belt
Anastasiya (Stacey) Vasilenko Anastasiya (Stacey) Vasilenko's WDS Global Experience March 2008 - May 2010
Job Senior Consultant, Operations and Finance Administrator
Industry Information Technology and Services
Experience
Sogeti January 2014 - Present
Sogeti March 2011 - Present
WDS Global March 2008 - May 2010
B2B Soft January 2005 - March 2008
Repairs on Wheels, Inc June 2002 - January 2005
Skills
Accounts Receivable, Accounts Payable, Operations Management, Financial Analysis, Invoicing, Office Administration, New Hire Orientations, Client Billing, Billing Process, Human Resources, Management, Training, Project Management, Business Analysis, Customer Satisfaction, SharePoint, Quality Assurance, Analysis, Process Improvement, System Administration, Databases, Troubleshooting, Technical Support, Customer Service, Call Centers, Microsoft Office, Testing, Mobile Devices, Software Documentation, Windows, Windows 7, Team Building, Microsoft Excel, Access, Outlook, Financial Planning, IT Troubleshooting, Organizational..., Inside Sales & Sales..., Training & Development, Organizational..., Policy Implementation, Departmental Oversight, Internal Communications, Onboarding
Education
Kingsborough Community College 2004 — 2006
Business Administration
Leon M. Goldstein High School for Sciences
Sogeti January 2014 - Present
Sogeti March 2011 - Present
WDS Global March 2008 - May 2010
B2B Soft January 2005 - March 2008
Repairs on Wheels, Inc June 2002 - January 2005
Skills
Accounts Receivable, Accounts Payable, Operations Management, Financial Analysis, Invoicing, Office Administration, New Hire Orientations, Client Billing, Billing Process, Human Resources, Management, Training, Project Management, Business Analysis, Customer Satisfaction, SharePoint, Quality Assurance, Analysis, Process Improvement, System Administration, Databases, Troubleshooting, Technical Support, Customer Service, Call Centers, Microsoft Office, Testing, Mobile Devices, Software Documentation, Windows, Windows 7, Team Building, Microsoft Excel, Access, Outlook, Financial Planning, IT Troubleshooting, Organizational..., Inside Sales & Sales..., Training & Development, Organizational..., Policy Implementation, Departmental Oversight, Internal Communications, Onboarding
Education
Kingsborough Community College 2004 — 2006
Business Administration
Leon M. Goldstein High School for Sciences
Gary Brusse Gary Brusse's WDS Global Experience March 2013 - August 2013
Job Coach at Danik Gymnastics
Industry Health, Wellness and Fitness
Experience
Danik Gymnastics August 2013 - Present
WDS Global March 2013 - August 2013
MickeyRay's BBQ October 2012 - March 2013
Skills
Stunts, Performing Arts, Coaching, Athletics, Time Management
Education
Montana State University-Bozeman 2011 — 2012
Timberline High School 2008 — 2011
Danik Gymnastics August 2013 - Present
WDS Global March 2013 - August 2013
MickeyRay's BBQ October 2012 - March 2013
Skills
Stunts, Performing Arts, Coaching, Athletics, Time Management
Education
Montana State University-Bozeman 2011 — 2012
Timberline High School 2008 — 2011
Joel Champagne Joel Champagne's WDS Global Experience March 2008 - November 2008
Job Retail Professional
Industry Retail
Experience
Alaska Adventure Unlimited November 2008 - Present
Best Buy 2010 - 2010
WDS Global March 2008 - November 2008
Skills
Technical Support, Computers, Computer Hardware, Computer Repair, Computer Proficiency, Computer Maintenance, IT Hardware Support, Software Installation, Customer Service, Customer Support, Sales, Customer Retention, Escalations Management, Escalation Resolution, System Testing, System Setup, Operating Systems, Computer Games, Remedy Ticketing System, Microsoft Office, Firearms, Security, Computer Building
Education
University of Phoenix 2013 — 2015
Associate of Arts (AA): Information Technology / Networking, Computer Systems Networking and Telecommunications
Institute for Extended Learning 2010 — 2010
General Education Degree
Alaska Adventure Unlimited November 2008 - Present
Best Buy 2010 - 2010
WDS Global March 2008 - November 2008
Skills
Technical Support, Computers, Computer Hardware, Computer Repair, Computer Proficiency, Computer Maintenance, IT Hardware Support, Software Installation, Customer Service, Customer Support, Sales, Customer Retention, Escalations Management, Escalation Resolution, System Testing, System Setup, Operating Systems, Computer Games, Remedy Ticketing System, Microsoft Office, Firearms, Security, Computer Building
Education
University of Phoenix 2013 — 2015
Associate of Arts (AA): Information Technology / Networking, Computer Systems Networking and Telecommunications
Institute for Extended Learning 2010 — 2010
General Education Degree
Juliette Grigorian (Grigoryan) Juliette Grigorian (Grigoryan)'s WDS Global Experience September 2006 - October 2006
Job Senior QA Engineer, CSM
Industry Computer Software
Experience
MedAssets October 2006 - Present
WDS Global September 2006 - October 2006
Seattle Vocational Institute January 2006 - September 2006
Foreign Language Center January 1987 - January 2005
Stara Zagora School of Electronics Technology January 1996 - January 1997
Skills
Agile Testing, Quality Assurance, Analysis, Healthcare Information..., Problem Solving, Testing, ICD-10, Agile Methodologies, Scrum, Manual Testing, Requirements Analysis, SDLC, Process Improvement, SQL, Software Implementation, Test Automation, Test Planning, Test Cases, Requirements Gathering, Software Development, Software Quality..., Regression Testing, Microsoft SQL Server, Software Project..., Databases, XML, Agile Project Management, Integration, QTP, Waterfall, Test Strategy, Web Services, SOA, System Testing, Program Management, Software Documentation
Education
Lugansk State University
Master's degree, History
Plovdiv University, Bulgaria
English Language and Literature, General
Seattle Vocational Institute 2006 — 2006
Computer Systems Networking and Telecommunications
MedAssets October 2006 - Present
WDS Global September 2006 - October 2006
Seattle Vocational Institute January 2006 - September 2006
Foreign Language Center January 1987 - January 2005
Stara Zagora School of Electronics Technology January 1996 - January 1997
Skills
Agile Testing, Quality Assurance, Analysis, Healthcare Information..., Problem Solving, Testing, ICD-10, Agile Methodologies, Scrum, Manual Testing, Requirements Analysis, SDLC, Process Improvement, SQL, Software Implementation, Test Automation, Test Planning, Test Cases, Requirements Gathering, Software Development, Software Quality..., Regression Testing, Microsoft SQL Server, Software Project..., Databases, XML, Agile Project Management, Integration, QTP, Waterfall, Test Strategy, Web Services, SOA, System Testing, Program Management, Software Documentation
Education
Lugansk State University
Master's degree, History
Plovdiv University, Bulgaria
English Language and Literature, General
Seattle Vocational Institute 2006 — 2006
Computer Systems Networking and Telecommunications
Alicia Hammond Alicia Hammond's WDS Global Experience February 2008 - July 2010
Job Student at South University
Industry Accounting
Experience
WDS Global February 2008 - July 2010
Education
South University 2011 — 2013
WDS Global February 2008 - July 2010
Education
South University 2011 — 2013
Jacob Brock's WDS Global Experience June 2007 - November 2007
Job Field Technician 1
Industry Information Technology and Services
Experience
Digux September 2012 - December 2014
Peak Systems, Inc. December 2009 - September 2010
VitaminLife February 2008 - September 2009
ManPower Staffing Agency December 2007 - December 2007
WDS Global June 2007 - November 2007
CompUSA May 2006 - May 2007
Skills
Troubleshooting, Networking, Technical Support, Routers, Microsoft Exchange, Help Desk Support, VPN, Network Security, Customer Service, Cisco Routers, A+ Certified, LAN-WAN, Cisco IOS, Call Centers, Team Building, Time Management, Active Directory, Windows 7, Windows XP, Security, Wireless Networking, Switches, Laptops, Antivirus, DHCP, Management, Linux System..., Apache, Apache 2, PERL, Windows Server
Education
Strategy Computers 2009 — 2010
Security Manager
Lake Washington Technical College 1998 — 1998
G.E.D., G.E.D
Digux September 2012 - December 2014
Peak Systems, Inc. December 2009 - September 2010
VitaminLife February 2008 - September 2009
ManPower Staffing Agency December 2007 - December 2007
WDS Global June 2007 - November 2007
CompUSA May 2006 - May 2007
Skills
Troubleshooting, Networking, Technical Support, Routers, Microsoft Exchange, Help Desk Support, VPN, Network Security, Customer Service, Cisco Routers, A+ Certified, LAN-WAN, Cisco IOS, Call Centers, Team Building, Time Management, Active Directory, Windows 7, Windows XP, Security, Wireless Networking, Switches, Laptops, Antivirus, DHCP, Management, Linux System..., Apache, Apache 2, PERL, Windows Server
Education
Strategy Computers 2009 — 2010
Security Manager
Lake Washington Technical College 1998 — 1998
G.E.D., G.E.D
Carlos Zayas Carlos Zayas's WDS Global Experience February 2011 - March 2011
Job Access Management Representative at Expedia, Inc.
Industry Wireless
Experience
Expedia, Inc. November 2013 - Present
Expedia December 2012 - July 2013
WDS February 2011 - December 2011
WDS Global February 2011 - March 2011
ETCC January 2011 - February 2011
WDS Global November 2007 - January 2009
Wireless Data Services August 2004 - November 2007
WDS Global - Kirkland (Verizon Wireless Project) 2005 - 2005
EarthLink July 1997 - February 2003
EarthLink/MindSpring 1997 - 2002
Skills
Wireless, Leadership, Vendor Management, Telecommunications, Troubleshooting, Workforce Management, Call Center, Technical Support, Customer Satisfaction, Customer Experience, Customer Service, Customer Support, Mobile Devices, Process Improvement, Blackberry, Team Leadership, Training, Project Management, TCP/IP, Windows, Wireless Networking, Networking, XP, Product Management, Testing, CRM, Recruiting, Software Documentation, Blackberry Enterprise..., Operations Management, Software Installation, Active Directory, Windows 7, Management, Negotiation, Account Management, Computer Hardware, Coaching, Cross-functional Team..., Employee Training, System Administration, BMC Remedy, Team Management, Team Building, Supervising, VoIP, Quality Assurance, Business Analysis, Forecasting, Call Centers
Education
State University of New York College at Buffalo 1993 — 1997
Medical Technology
Guilderland High School 1989 — 1993
HS Diploma
Expedia, Inc. November 2013 - Present
Expedia December 2012 - July 2013
WDS February 2011 - December 2011
WDS Global February 2011 - March 2011
ETCC January 2011 - February 2011
WDS Global November 2007 - January 2009
Wireless Data Services August 2004 - November 2007
WDS Global - Kirkland (Verizon Wireless Project) 2005 - 2005
EarthLink July 1997 - February 2003
EarthLink/MindSpring 1997 - 2002
Skills
Wireless, Leadership, Vendor Management, Telecommunications, Troubleshooting, Workforce Management, Call Center, Technical Support, Customer Satisfaction, Customer Experience, Customer Service, Customer Support, Mobile Devices, Process Improvement, Blackberry, Team Leadership, Training, Project Management, TCP/IP, Windows, Wireless Networking, Networking, XP, Product Management, Testing, CRM, Recruiting, Software Documentation, Blackberry Enterprise..., Operations Management, Software Installation, Active Directory, Windows 7, Management, Negotiation, Account Management, Computer Hardware, Coaching, Cross-functional Team..., Employee Training, System Administration, BMC Remedy, Team Management, Team Building, Supervising, VoIP, Quality Assurance, Business Analysis, Forecasting, Call Centers
Education
State University of New York College at Buffalo 1993 — 1997
Medical Technology
Guilderland High School 1989 — 1993
HS Diploma
Elise Bunch Elise Bunch's WDS Global Experience 2011 - April 2013
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
DIRECTV March 2013 - Present
WDS Global 2011 - April 2013
Yoli's Taco Shop May 2011 - August 2011
Havenwood Homecare July 2009 - October 2010
Skills
Customer Service, Customer Support, Technology, Organization, Food & Beverage, Food Safety, Food Service, Personal Care Services, CPR Certified, First Aid, Troubleshooting, CPNI, Confidentiality, Microsoft Office, PowerPoint
Education
Northwest Nazarene University 2007 — 2012
DIRECTV March 2013 - Present
WDS Global 2011 - April 2013
Yoli's Taco Shop May 2011 - August 2011
Havenwood Homecare July 2009 - October 2010
Skills
Customer Service, Customer Support, Technology, Organization, Food & Beverage, Food Safety, Food Service, Personal Care Services, CPR Certified, First Aid, Troubleshooting, CPNI, Confidentiality, Microsoft Office, PowerPoint
Education
Northwest Nazarene University 2007 — 2012
Ashlyn Green Ashlyn Green's WDS Global Experience April 2012 - Present
Job Technical Knowledge Author at WDS Global
Industry Consumer Electronics
Experience
WDS Global April 2012 - Present
Flying Crocodile, INC April 2011 - February 2012
Google March 2010 - March 2011
Sentry Credit August 2009 - January 2010
Skills
Hardware Testing, Testing, System Testing, User Acceptance Testing, Quality Assurance, Technical Support, Software Documentation, Troubleshooting, Software Installation, Hardware, Hardware Support, TCP/IP, Operating Systems, Test Execution, Systems Analysis, Computer Hardware, System Deployment, Help Desk Support
Education
Lake Washington Technical College 2013 — 2016
Multimedia Design & Production, Web Page, Digital/Multimedia and Information Resources Design
Monroe High School 2003 — 2007
High School Diploma
WDS Global April 2012 - Present
Flying Crocodile, INC April 2011 - February 2012
Google March 2010 - March 2011
Sentry Credit August 2009 - January 2010
Skills
Hardware Testing, Testing, System Testing, User Acceptance Testing, Quality Assurance, Technical Support, Software Documentation, Troubleshooting, Software Installation, Hardware, Hardware Support, TCP/IP, Operating Systems, Test Execution, Systems Analysis, Computer Hardware, System Deployment, Help Desk Support
Education
Lake Washington Technical College 2013 — 2016
Multimedia Design & Production, Web Page, Digital/Multimedia and Information Resources Design
Monroe High School 2003 — 2007
High School Diploma
Johnny Castilla Johnny Castilla's WDS Global Experience July 2006 - August 2010
Job Bilingual English/Spanish Knowledge Author, US Content Team
Industry Information Technology and Services
Experience
WDS, A Xerox Company June 2013 - Present
INTI PC Service and Repair January 2010 - March 2013
WDS Global July 2006 - August 2010
REPC January 2005 - January 2006
Skills
Active Directory, Windows 7, Windows Server, Laptops, XP, Technical Support, Microsoft Exchange, Troubleshooting, Blackberry Enterprise..., Help Desk Support, Computer Hardware, Printers, Blackberry, BMC Remedy, Servers, Networking, Software Documentation, Call Centers, Android, Quality Assurance, Windows Vista, Wireless, Software Installation, Microsoft Office, Microsoft Excel, Training
Education
Seattle Central Community College 2011 — 2012
Database Administration, Computer Science
Evergreen HS Seattle WA 1992 — 1993
High School Diploma, English Language and Literature/Letters
WDS, A Xerox Company June 2013 - Present
INTI PC Service and Repair January 2010 - March 2013
WDS Global July 2006 - August 2010
REPC January 2005 - January 2006
Skills
Active Directory, Windows 7, Windows Server, Laptops, XP, Technical Support, Microsoft Exchange, Troubleshooting, Blackberry Enterprise..., Help Desk Support, Computer Hardware, Printers, Blackberry, BMC Remedy, Servers, Networking, Software Documentation, Call Centers, Android, Quality Assurance, Windows Vista, Wireless, Software Installation, Microsoft Office, Microsoft Excel, Training
Education
Seattle Central Community College 2011 — 2012
Database Administration, Computer Science
Evergreen HS Seattle WA 1992 — 1993
High School Diploma, English Language and Literature/Letters
Jonathan Ryhter's WDS Global Experience October 2007 - August 2008
Job Technical Support Engineer at CareFusion
Industry Medical Devices
Experience
CareFusion July 2015 - Present
CareFusion April 2012 - July 2015
PhACTS November 2011 - April 2012
WDS Global October 2007 - August 2008
Symmetry Electronics, Inc. September 2006 - May 2007
Skills
Troubleshooting, Technical Support, Computer Hardware, Windows 7, Customer Service, Windows, Laptops, Microsoft Office, Software Installation, Software Documentation, Computer Repair, Computer Maintenance, Printers, Outlook, Windows XP, Visio, Electronics
Education
Lake Washington Institute of Technology 2008 — 2011
AAS, Engineering Graphics and Design
CareFusion July 2015 - Present
CareFusion April 2012 - July 2015
PhACTS November 2011 - April 2012
WDS Global October 2007 - August 2008
Symmetry Electronics, Inc. September 2006 - May 2007
Skills
Troubleshooting, Technical Support, Computer Hardware, Windows 7, Customer Service, Windows, Laptops, Microsoft Office, Software Installation, Software Documentation, Computer Repair, Computer Maintenance, Printers, Outlook, Windows XP, Visio, Electronics
Education
Lake Washington Institute of Technology 2008 — 2011
AAS, Engineering Graphics and Design
Robert J Schryvers Robert J Schryvers's WDS Global Experience 2005 - 2009
Job Clinical Hypnotherapist at Seattle Sport Hypnosis
Industry Wireless
Experience
Seattle Sport Hypnosis I.T. Service Desk Technical SupportVMC2011 - 2012
Premera Blue Cross 2011 - 2011
Allstar Fitness October 2010 - 2011
WDS Global - Kirkland (Verizon Wireless Project) 2005 - April 2010
Golds Gym August 2010 - 2010
WDS Global 2005 - 2009
Talking Dog Media 2000 - 2001
Skills
Pain Management, Personal Training, Fitness, Weight, Wellness, Nutrition, Stress Management, Wellness Coaching, Coaching, Lifestyle Coaching, Lifestyle, Fitness Training, Holistic Health, Wellbeing, Public Speaking, Nutritional Counseling, Personal Development, Weight Management, Technical Support, Networking, Microsoft Exchange, NLP, Cloud Computing, Stress, System Administration, Motivational Speaking
Education
Bennet Stellar
Master, Hypnotherapist
Lake Washington Institute of Technology
Seattle Sport Hypnosis I.T. Service Desk Technical SupportVMC2011 - 2012
Premera Blue Cross 2011 - 2011
Allstar Fitness October 2010 - 2011
WDS Global - Kirkland (Verizon Wireless Project) 2005 - April 2010
Golds Gym August 2010 - 2010
WDS Global 2005 - 2009
Talking Dog Media 2000 - 2001
Skills
Pain Management, Personal Training, Fitness, Weight, Wellness, Nutrition, Stress Management, Wellness Coaching, Coaching, Lifestyle Coaching, Lifestyle, Fitness Training, Holistic Health, Wellbeing, Public Speaking, Nutritional Counseling, Personal Development, Weight Management, Technical Support, Networking, Microsoft Exchange, NLP, Cloud Computing, Stress, System Administration, Motivational Speaking
Education
Bennet Stellar
Master, Hypnotherapist
Lake Washington Institute of Technology
Rick Spaeth Rick Spaeth's WDS Global Experience February 2008 - Present
Job CSR 1 at Republic Services
Industry Telecommunications
Experience
Republic Services April 2012 - Present
RAS Enterprises March 2011 - Present
WDS Global February 2008 - Present
Skills
Call Centers, Coaching, Customer Satisfaction, Management, Team Management, CRM, Troubleshooting, Leadership, Wireless, Technical Support, Training, Customer Service, Quality Assurance, Consulting, Telecommunications, Customer Retention, Team Leadership, Payroll, Sales, Account Management
Education
Salt Lake Community College 1993 — 1995
AAS, Computer Information System, A's and B's
Utah State University 1995 — 1997
Bachelor of Science (BS), Business Administration and Management, General
Republic Services April 2012 - Present
RAS Enterprises March 2011 - Present
WDS Global February 2008 - Present
Skills
Call Centers, Coaching, Customer Satisfaction, Management, Team Management, CRM, Troubleshooting, Leadership, Wireless, Technical Support, Training, Customer Service, Quality Assurance, Consulting, Telecommunications, Customer Retention, Team Leadership, Payroll, Sales, Account Management
Education
Salt Lake Community College 1993 — 1995
AAS, Computer Information System, A's and B's
Utah State University 1995 — 1997
Bachelor of Science (BS), Business Administration and Management, General
Logan Vessey's WDS Global Experience May 2005 - August 2006
Job Principal Analyst, eCommerce at Walgreens
Industry Internet
Experience
Walgreens September 2013 - Present
drugstore.com October 2007 - August 2013
drugstore.com July 2007 - September 2007
drugstore.com February 2007 - June 2007
WDS Global May 2005 - August 2006
WDS Global February 2005 - May 2005
Cingular Wireless July 2004 - January 2005
Skills
Merchandising, Microsoft Office, Online Retail, Business Objects, Retail Sales Analysis, Training, E-commerce, Omniture
Education
University of Phoenix 2006 — 2008
AA, Information Technology
Walgreens September 2013 - Present
drugstore.com October 2007 - August 2013
drugstore.com July 2007 - September 2007
drugstore.com February 2007 - June 2007
WDS Global May 2005 - August 2006
WDS Global February 2005 - May 2005
Cingular Wireless July 2004 - January 2005
Skills
Merchandising, Microsoft Office, Online Retail, Business Objects, Retail Sales Analysis, Training, E-commerce, Omniture
Education
University of Phoenix 2006 — 2008
AA, Information Technology
Kathlyne Marion Kathlyne Marion's WDS Global Experience September 2006 - June 2008
Job Customer Service Rep at Premera Blue Cross
Industry Hospital & Health Care
Experience
Premera Blue Cross September 2013 - Present
Premera Blue Cross 2008 - September 2013
WDS Global September 2006 - June 2008
Skills
Customer Satisfaction, Call Center, Customer Service, Process Improvement, Customer Experience, Windows XP
Education
University of Phoenix 2007 — 2013
BSCJ, BSHA, Crimianl Justice, and Health Administration
Premera Blue Cross September 2013 - Present
Premera Blue Cross 2008 - September 2013
WDS Global September 2006 - June 2008
Skills
Customer Satisfaction, Call Center, Customer Service, Process Improvement, Customer Experience, Windows XP
Education
University of Phoenix 2007 — 2013
BSCJ, BSHA, Crimianl Justice, and Health Administration
Brandis Powell Brandis Powell's WDS Global Experience August 2010 - September 2010
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
National American University March 2012 - Present
SELF EMPLOYEED May 2011 - May 2012
WDS Global August 2010 - September 2010
Ben’s Family Restaurant April 2000 - October 2000
Skills
Call Center, Organization, Rockwell, Computers, Goal Oriented, Goal Setting, Listener
Education
National American University 2012 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
Kuna High School 1999 — 2003
High School Diploma, General Studies
National American University March 2012 - Present
SELF EMPLOYEED May 2011 - May 2012
WDS Global August 2010 - September 2010
Ben’s Family Restaurant April 2000 - October 2000
Skills
Call Center, Organization, Rockwell, Computers, Goal Oriented, Goal Setting, Listener
Education
National American University 2012 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
Kuna High School 1999 — 2003
High School Diploma, General Studies
Russell Babbitt Russell Babbitt's WDS Global Experience January 2007 - January 2009
Job Executive Director / Studio Engineer at Inrvizion Studios
Industry Computer Software
Experience
Inrvizion Studios January 2004 - Present
Starbucks April 2011 - June 2012
WDS Global January 2007 - January 2009
Education
Lake Washington Technical College 2011 — 2012
B.E.S.T. Senior High School 2001 — 2003
High School Diploma, Regular/General High School/Secondary Diploma Program
Inrvizion Studios January 2004 - Present
Starbucks April 2011 - June 2012
WDS Global January 2007 - January 2009
Education
Lake Washington Technical College 2011 — 2012
B.E.S.T. Senior High School 2001 — 2003
High School Diploma, Regular/General High School/Secondary Diploma Program
wilhelm ostern's WDS Global Experience March 2008 - July 2011
Job Fraud Investigator at Amazon.com
Industry Internet
Experience
Amazon.com July 2011 - Present
CBS Sports, ESPN, Fox, LDM Worldwide & others 1990 - Present
WDS Global March 2008 - July 2011
T-Mobile April 2002 - July 2004
T-Mobile (Voicestream Corp) August 2000 - April 2002
Skills
Call Center, Telecommunications, Troubleshooting, Customer Service, Vendor Management, Technical Support, Wireless, Quality Assurance, Mobile Devices, Account Management, Access, Training, Customer Satisfaction, Team Leadership, Project Management, Windows, Analysis, Business Analysis, Networking, Program Management, Team Building, Call Centers, Coaching, Customer Experience, Testing, Blackberry, XP, Marketing, CRM, System Administration, SharePoint, Leadership, Team Management, Strategy, Cross-functional Team..., Integration, Security, Project Planning, Operations Management
Education
University of Pittsburgh 1992 — 1995
M.Ed, Foreign Language Methodology & Learning disabilities
Muskingum College 1986 — 1991
Bachelor's Degree, German & Broadcast Journalism
Amazon.com July 2011 - Present
CBS Sports, ESPN, Fox, LDM Worldwide & others 1990 - Present
WDS Global March 2008 - July 2011
T-Mobile April 2002 - July 2004
T-Mobile (Voicestream Corp) August 2000 - April 2002
Skills
Call Center, Telecommunications, Troubleshooting, Customer Service, Vendor Management, Technical Support, Wireless, Quality Assurance, Mobile Devices, Account Management, Access, Training, Customer Satisfaction, Team Leadership, Project Management, Windows, Analysis, Business Analysis, Networking, Program Management, Team Building, Call Centers, Coaching, Customer Experience, Testing, Blackberry, XP, Marketing, CRM, System Administration, SharePoint, Leadership, Team Management, Strategy, Cross-functional Team..., Integration, Security, Project Planning, Operations Management
Education
University of Pittsburgh 1992 — 1995
M.Ed, Foreign Language Methodology & Learning disabilities
Muskingum College 1986 — 1991
Bachelor's Degree, German & Broadcast Journalism
Jim Bliss Jim Bliss's WDS Global Experience January 2009 - June 2009
Job Live Operations & Transportation Business Analyst at JBS USA
Industry Information Technology and Services
Experience
JBS USA April 2010 - Present
Trackwell ADS, INC. December 2009 - April 2010
DIRECTV June 2009 - December 2009
WDS Global January 2009 - June 2009
Cadec Global LLC April 1995 - August 2008
Cummins Bridgeway LLC (formerly Cummins Michigan Inc.) January 1985 - April 1995
Rockwell International January 1975 - December 1984
United States Air Force December 1971 - March 1978
H.L. Blachford 1973 - 1975
Skills
Project Management, Customer Service..., Integration, Account Management, Customer Satisfaction, Troubleshooting, CRM, Training, Leadership, Management, Sales, SAP, System Administration, Operations Management, Technical Support, Product Management, Sales Management, Hardware, Problem Solving, Business Strategy, Business Analysis, Cross-functional Team..., Budgets, Program Management, Process Improvement, Logistics, Software Documentation, Vendor Management, Customer Service, Testing, ERP, Team Leadership, Change Management, Human Resources, Business Process..., Supply Chain Management, Team Building, Contract Negotiation, Quality Assurance, Six Sigma, Negotiation, Analysis, Project Planning, Supply Chain, Business Intelligence, Continuous Improvement, SharePoint, Inventory Management, Product Development, Access
Education
Walsh College of Accountancy and Business Administration 1980 — 1981
Business Management
United States Air Force 1971 — 1973
Certification, Avionics / Electronics Specialist, E4
Wayne State University 1970 — 1971
Education / Liberal Arts
Macomb Community College 1968 — 1970
AA, Liberal Arts / Education
JBS USA April 2010 - Present
Trackwell ADS, INC. December 2009 - April 2010
DIRECTV June 2009 - December 2009
WDS Global January 2009 - June 2009
Cadec Global LLC April 1995 - August 2008
Cummins Bridgeway LLC (formerly Cummins Michigan Inc.) January 1985 - April 1995
Rockwell International January 1975 - December 1984
United States Air Force December 1971 - March 1978
H.L. Blachford 1973 - 1975
Skills
Project Management, Customer Service..., Integration, Account Management, Customer Satisfaction, Troubleshooting, CRM, Training, Leadership, Management, Sales, SAP, System Administration, Operations Management, Technical Support, Product Management, Sales Management, Hardware, Problem Solving, Business Strategy, Business Analysis, Cross-functional Team..., Budgets, Program Management, Process Improvement, Logistics, Software Documentation, Vendor Management, Customer Service, Testing, ERP, Team Leadership, Change Management, Human Resources, Business Process..., Supply Chain Management, Team Building, Contract Negotiation, Quality Assurance, Six Sigma, Negotiation, Analysis, Project Planning, Supply Chain, Business Intelligence, Continuous Improvement, SharePoint, Inventory Management, Product Development, Access
Education
Walsh College of Accountancy and Business Administration 1980 — 1981
Business Management
United States Air Force 1971 — 1973
Certification, Avionics / Electronics Specialist, E4
Wayne State University 1970 — 1971
Education / Liberal Arts
Macomb Community College 1968 — 1970
AA, Liberal Arts / Education
William Rhodes William Rhodes's WDS Global Experience August 2004 - April 2010
Job Web Application Developer at Full Circle Farm
Industry Information Technology and Services
Experience
Full Circle November 2011 - March 2015
Phinney/Bischoff Design House September 2011 - November 2011
Clocktower Media November 2010 - May 2011
WDS Global August 2004 - April 2010
Rhodes Web Services September 2000 - August 2004
Sinometrics May 1999 - September 2000
Skills
JQuery, MySQL, JavaScript, PHP, Microsoft SQL Server, PostgreSQL, AJAX, Java, Ruby on Rails, Zend Framework, Operating Systems, Software Development, Databases, IIS, Ruby, CSS, Windows 7, ASP, Web Applications, Eclipse, VBScript, Bash, Perl, Web Development, Troubleshooting
Education
University of Nebraska-Lincoln 1984 — 1990
Bachelor of Science
Full Circle November 2011 - March 2015
Phinney/Bischoff Design House September 2011 - November 2011
Clocktower Media November 2010 - May 2011
WDS Global August 2004 - April 2010
Rhodes Web Services September 2000 - August 2004
Sinometrics May 1999 - September 2000
Skills
JQuery, MySQL, JavaScript, PHP, Microsoft SQL Server, PostgreSQL, AJAX, Java, Ruby on Rails, Zend Framework, Operating Systems, Software Development, Databases, IIS, Ruby, CSS, Windows 7, ASP, Web Applications, Eclipse, VBScript, Bash, Perl, Web Development, Troubleshooting
Education
University of Nebraska-Lincoln 1984 — 1990
Bachelor of Science
Amber Olsen Amber Olsen's WDS Global Experience 2007 - 2008
Job Enterprise Analyst II
Industry Computer Software
Experience
Concur Technologies March 2008 - Present
WDS Global 2007 - 2008
Skills
Software Documentation, Vendor Management, Troubleshooting, Telecommunications, Customer Satisfaction, Team Leadership, Technical Support, Process Improvement, Project Management, Networking, Windows 7, Computer Hardware, Windows XP, Mobile Devices, Training, CRM, System Administration, Active Directory, Windows, Cloud Computing, Enterprise Software, SQL, Microsoft SQL Server, Databases, Customer Service, SaaS, Agile Methodologies, Business Intelligence, Business Analysis
Education
University of Phoenix 2011 — 2013
Associate of Science (A.S.), Information Technology, A
Concur Technologies March 2008 - Present
WDS Global 2007 - 2008
Skills
Software Documentation, Vendor Management, Troubleshooting, Telecommunications, Customer Satisfaction, Team Leadership, Technical Support, Process Improvement, Project Management, Networking, Windows 7, Computer Hardware, Windows XP, Mobile Devices, Training, CRM, System Administration, Active Directory, Windows, Cloud Computing, Enterprise Software, SQL, Microsoft SQL Server, Databases, Customer Service, SaaS, Agile Methodologies, Business Intelligence, Business Analysis
Education
University of Phoenix 2011 — 2013
Associate of Science (A.S.), Information Technology, A
Jazman Patteson's WDS Global Experience April 2012 - August 2012
Job Student at Midwestern State University
Industry Primary/Secondary Education
Experience
McNiel Jr. High August 2014 - Present
Cheddar's Casual Cafe May 2013 - May 2014
NTS Communications November 2012 - May 2013
Lids June 2011 - December 2012
WDS Global April 2012 - August 2012
TJ Maxx May 2009 - August 2010
Skills
Social Networking, Microsoft Office, Coaching, Event Planning, Teaching
Education
Midwestern State University 2008 — 2012
Bachelor of Arts, Mass Communication
Carroll Senior High School 2004 — 2008
High School Diploma
Midwestern State University
Post Bacc - Teacher Certification, Grades 4-8: Language Arts, Reading and Writing
McNiel Jr. High August 2014 - Present
Cheddar's Casual Cafe May 2013 - May 2014
NTS Communications November 2012 - May 2013
Lids June 2011 - December 2012
WDS Global April 2012 - August 2012
TJ Maxx May 2009 - August 2010
Skills
Social Networking, Microsoft Office, Coaching, Event Planning, Teaching
Education
Midwestern State University 2008 — 2012
Bachelor of Arts, Mass Communication
Carroll Senior High School 2004 — 2008
High School Diploma
Midwestern State University
Post Bacc - Teacher Certification, Grades 4-8: Language Arts, Reading and Writing
Jeff Capley Jeff Capley's WDS Global Experience October 2006 - February 2007
Job Service Partner Business Systems Analyst at TMobile
Industry Information Technology and Services
Experience
T-Mobile January 2013 - Present
Apex Systems Inc June 2011 - December 2012
Sam's Club August 2010 - June 2011
Starbucks Coffee Company October 2008 - January 2010
TEKsystems November 2007 - June 2008
ACS Inc October 2007 - November 2007
Wal-Mart Stores Inc March 2007 - June 2007
WDS Global October 2006 - February 2007
X-10 Wireless Technologies Inc March 2006 - September 2006
Wal-Mart Stores Inc September 2003 - March 2006
Skills
Desktop Support, Windows 7, Active Directory, Troubleshooting, SharePoint, Security, Networking, VPN, Hardware, Software Installation, Call Centers, Databases, Customer Satisfaction, Help Desk Support, Customer Service, Management, Computer Repair, Technical Support, Training, Access
Education
Southern New Hampshire University 2015 — 2019
Bachelor's Degree, Information Technology Cybersecurity
ITT Technical Institute
Puyallup High School
T-Mobile January 2013 - Present
Apex Systems Inc June 2011 - December 2012
Sam's Club August 2010 - June 2011
Starbucks Coffee Company October 2008 - January 2010
TEKsystems November 2007 - June 2008
ACS Inc October 2007 - November 2007
Wal-Mart Stores Inc March 2007 - June 2007
WDS Global October 2006 - February 2007
X-10 Wireless Technologies Inc March 2006 - September 2006
Wal-Mart Stores Inc September 2003 - March 2006
Skills
Desktop Support, Windows 7, Active Directory, Troubleshooting, SharePoint, Security, Networking, VPN, Hardware, Software Installation, Call Centers, Databases, Customer Satisfaction, Help Desk Support, Customer Service, Management, Computer Repair, Technical Support, Training, Access
Education
Southern New Hampshire University 2015 — 2019
Bachelor's Degree, Information Technology Cybersecurity
ITT Technical Institute
Puyallup High School
Nicholas Vickers Nicholas Vickers's WDS Global Experience February 2008 - April 2010
Job Technical Support Professional
Industry Computer Networking
Experience
Microsoft January 2014 - Present
Petz Enterprises November 2012 - February 2013
VMC September 2011 - April 2012
Petz Enterprises December 2010 - February 2011
WDS Global February 2008 - April 2010
Skills
Technical Support, Troubleshooting, TCP/IP, Windows, Android, Microsoft Office, Mobile Technology, Call Centers, Windows 7, Help Desk Support, XP, Software Installation, Customer Support, BMC Remedy, Blackberry, Wireless Networking, Active Directory, Software Documentation, Customer Experience, Windows Server, Telecommunications, Operating Systems, Blackberry Enterprise..., Microsoft Exchange, Servers, Wireless, Windows Vista, Outlook, DNS, Windows XP Pro, Networking, Customer Service, Routers, Telephone Skills, Computer Hardware, Mobile Devices, Printers, Laptops, Hardware, VPN, Antivirus, Computer Repair, Hardware Support, Desktop Computers, LAN-WAN, Microsoft Technologies, Computer Maintenance, Powershell, Hardware Installation, Service Desk
Education
Lake Washington Institute of Technology
GED, General
Microsoft January 2014 - Present
Petz Enterprises November 2012 - February 2013
VMC September 2011 - April 2012
Petz Enterprises December 2010 - February 2011
WDS Global February 2008 - April 2010
Skills
Technical Support, Troubleshooting, TCP/IP, Windows, Android, Microsoft Office, Mobile Technology, Call Centers, Windows 7, Help Desk Support, XP, Software Installation, Customer Support, BMC Remedy, Blackberry, Wireless Networking, Active Directory, Software Documentation, Customer Experience, Windows Server, Telecommunications, Operating Systems, Blackberry Enterprise..., Microsoft Exchange, Servers, Wireless, Windows Vista, Outlook, DNS, Windows XP Pro, Networking, Customer Service, Routers, Telephone Skills, Computer Hardware, Mobile Devices, Printers, Laptops, Hardware, VPN, Antivirus, Computer Repair, Hardware Support, Desktop Computers, LAN-WAN, Microsoft Technologies, Computer Maintenance, Powershell, Hardware Installation, Service Desk
Education
Lake Washington Institute of Technology
GED, General
Shae Craig Anderson Shae Craig Anderson's WDS Global Experience January 2008 - August 2009
Job RN II at Saint Alphonsus Regional Medical Center
Industry Hospital & Health Care
Experience
Saint Alphonsus Health System November 2013 - Present
Walter Knox Memorial Hospital February 2013 - November 2013
WDS Global January 2008 - August 2009
DIRECTV August 1998 - November 2007
Skills
Team Building, Customer Service, Training, Hospitals, Coaching, CPR Certified, Healthcare, Customer Satisfaction, Leadership, Management, BLS, Patient Advocacy, ACLS, PALS, Registered Nurses, NRP, HIPAA
Education
Boise State University 2013 — 2015
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Boise State University 2010 — 2015
Bachelor of Science (BS), Psychology
Breckinridge School of Nursing 2010 — 2012
Associate of Science (AS), Registered Nursing/Registered Nurse
Northern Virginia Community College 1990 — 1993
Associate's degree, Business, Management, Marketing, and Related Support Services
Saint Alphonsus Health System November 2013 - Present
Walter Knox Memorial Hospital February 2013 - November 2013
WDS Global January 2008 - August 2009
DIRECTV August 1998 - November 2007
Skills
Team Building, Customer Service, Training, Hospitals, Coaching, CPR Certified, Healthcare, Customer Satisfaction, Leadership, Management, BLS, Patient Advocacy, ACLS, PALS, Registered Nurses, NRP, HIPAA
Education
Boise State University 2013 — 2015
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Boise State University 2010 — 2015
Bachelor of Science (BS), Psychology
Breckinridge School of Nursing 2010 — 2012
Associate of Science (AS), Registered Nursing/Registered Nurse
Northern Virginia Community College 1990 — 1993
Associate's degree, Business, Management, Marketing, and Related Support Services
Valarie Saxton Valarie Saxton's WDS Global Experience May 2008 - August 2008
Job Clerk at United States Postal Service
Industry Retail
Experience
United States Postal Service June 2012 - Present
Adecco Employment Services November 2010 - January 2011
Volt September 2008 - August 2009
WDS Global May 2008 - August 2008
DIRECTV September 2007 - May 2008
RC Willey November 2006 - September 2007
TruGreen May 2006 - November 2006
Skills
10 Key, Typing, Data Entry, Customer Service, Training, Telecommunications, Office Administration, Collections, Cashiering, Reports, Project Planning, Project Management, Problem Solving, Teamwork, Team Building, Multi Tasking, Efficiency, Effectiveness, Microsoft Excel, Microsoft Word
Education
Treasure Valley Community College 2006 — 2007
Associate's degree, English Language and Literature, General
United States Postal Service June 2012 - Present
Adecco Employment Services November 2010 - January 2011
Volt September 2008 - August 2009
WDS Global May 2008 - August 2008
DIRECTV September 2007 - May 2008
RC Willey November 2006 - September 2007
TruGreen May 2006 - November 2006
Skills
10 Key, Typing, Data Entry, Customer Service, Training, Telecommunications, Office Administration, Collections, Cashiering, Reports, Project Planning, Project Management, Problem Solving, Teamwork, Team Building, Multi Tasking, Efficiency, Effectiveness, Microsoft Excel, Microsoft Word
Education
Treasure Valley Community College 2006 — 2007
Associate's degree, English Language and Literature, General
Julian Aira's WDS Global Experience May 2011 - November 2011
Job Manufacturing Technician at Plexus Corp.
Industry Electrical/Electronic Manufacturing
Experience
Plexus Corp. March 2013 - Present
Plexus November 2011 - March 2013
WDS Global May 2011 - November 2011
Skills
Fully certified in hand..., C+ Programming, Oven Reflow Profiling, ERSA rework profiling, Screen print programing, Engineering, Manufacturing, PCB Design, Electronics, Process Simulation, Six Sigma, Troubleshooting, Continuous Improvement, Lean Manufacturing, Testing, SPC, Process Improvement
Education
ITT Technical Institute-Boise 2014 — 2016
Bachelor's Degree, Electrical, Electronics and Communications Engineering
ITT Technical Institute-Boise 2011 — 2013
Associate of Science (A.S.), Electrical and Electronics Engineering, 3.77
Warrenton High School 2005 — 2009
High School
Plexus Corp. March 2013 - Present
Plexus November 2011 - March 2013
WDS Global May 2011 - November 2011
Skills
Fully certified in hand..., C+ Programming, Oven Reflow Profiling, ERSA rework profiling, Screen print programing, Engineering, Manufacturing, PCB Design, Electronics, Process Simulation, Six Sigma, Troubleshooting, Continuous Improvement, Lean Manufacturing, Testing, SPC, Process Improvement
Education
ITT Technical Institute-Boise 2014 — 2016
Bachelor's Degree, Electrical, Electronics and Communications Engineering
ITT Technical Institute-Boise 2011 — 2013
Associate of Science (A.S.), Electrical and Electronics Engineering, 3.77
Warrenton High School 2005 — 2009
High School
Giovanni Duarte Giovanni Duarte's WDS Global Experience 2009 - January 2013
Job Mechanical Engineer
Industry Mechanical or Industrial Engineering
Experience
Glenair February 2013 - Present
WDS Global 2009 - January 2013
UC Berkeley Pavement Research Center February 2008 - May 2009
Skills
Engineer in Training..., Solidworks, AutoCAD, Labview, Matlab, Spanish-speaking, Windows, Microsoft Excel, Design of Experiments, Troubleshooting, Mechanical Engineering, Microsoft Office, CAD, Engineering, SolidWorks, LabVIEW, PowerPoint, Research
Education
University of California, Berkeley 2005 — 2009
Bachelor of Science (B.S.), Mechanical Engineering
Glenair February 2013 - Present
WDS Global 2009 - January 2013
UC Berkeley Pavement Research Center February 2008 - May 2009
Skills
Engineer in Training..., Solidworks, AutoCAD, Labview, Matlab, Spanish-speaking, Windows, Microsoft Excel, Design of Experiments, Troubleshooting, Mechanical Engineering, Microsoft Office, CAD, Engineering, SolidWorks, LabVIEW, PowerPoint, Research
Education
University of California, Berkeley 2005 — 2009
Bachelor of Science (B.S.), Mechanical Engineering
william sorenson william sorenson's WDS Global Experience July 2008 - Present
Job tier I, II, III tech support agent at wds global
Industry Wireless
Experience
wds global July 2008 - Present
Education
Shoreline Community College 2002 — 2003
associates, computer information systems
wds global July 2008 - Present
Education
Shoreline Community College 2002 — 2003
associates, computer information systems
Glenda Powell-Freeman Glenda Powell-Freeman's WDS Global Experience January 2009 - June 2010
Job Abuse Grader at Helios & Matheson
Industry
Experience
Helios & Matheson July 2012 - June 2014
Microsoft - Chinasoft March 2012 - May 2012
VMC June 2010 - March 2012
WDS Global January 2009 - June 2010
Skills
Microsoft Exchange, Windows 7, DNS, SharePoint, Windows Server, Active Directory, XP, Powershell, Technical Support, Software Documentation, Troubleshooting, System Deployment, Access, Call Centers, CRM, Data Center, Office 365, IIS, Operating Systems, Networking, DHCP, Servers, Help Desk Support, Windows, Microsoft Technologies, Hyper-V, Blackberry, Network Administration, Blackberry Enterprise..., Windows XP
Education
The Evergreen State College 1993 — 1995
Bachelor of Arts - Liberal Arts, Emphasis in Management
Helios & Matheson July 2012 - June 2014
Microsoft - Chinasoft March 2012 - May 2012
VMC June 2010 - March 2012
WDS Global January 2009 - June 2010
Skills
Microsoft Exchange, Windows 7, DNS, SharePoint, Windows Server, Active Directory, XP, Powershell, Technical Support, Software Documentation, Troubleshooting, System Deployment, Access, Call Centers, CRM, Data Center, Office 365, IIS, Operating Systems, Networking, DHCP, Servers, Help Desk Support, Windows, Microsoft Technologies, Hyper-V, Blackberry, Network Administration, Blackberry Enterprise..., Windows XP
Education
The Evergreen State College 1993 — 1995
Bachelor of Arts - Liberal Arts, Emphasis in Management
Leandra Donaldson's WDS Global Experience November 2007 - August 2008
Job Customer Service and Design professional
Industry Consumer Services
Experience
WDS, A Xerox Company November 2013 - October 2014
Chevron June 2006 - October 2010
WDS Global November 2007 - August 2008
Skills
Customer Service
Education
Highline College 2014 — 2018
WDS, A Xerox Company November 2013 - October 2014
Chevron June 2006 - October 2010
WDS Global November 2007 - August 2008
Skills
Customer Service
Education
Highline College 2014 — 2018
Christina Messelling's WDS Global Experience Tier 3 Supportwdsglobal2005 - Present
Job Tier 3 Data Technician at WDS Global
Industry Telecommunications
Experience
WDS Global Tier 3 Supportwdsglobal2005 - Present
Education
Normandale Community College 2003 — 2005
WDS Global Tier 3 Supportwdsglobal2005 - Present
Education
Normandale Community College 2003 — 2005
Kais Yacoub's WDS Global Experience January 2007 - July 2007
Job Technician at WDS Global
Industry Wireless
Experience
Remote Influencing Cures November 2007 - Present
WDS Global January 2007 - July 2007
Education
Jami'at Baghdad 1995 — 2000
Remote Influencing Cures November 2007 - Present
WDS Global January 2007 - July 2007
Education
Jami'at Baghdad 1995 — 2000
Charlotte Swetland's WDS Global Experience August 2009 - April 2011
Job Customer Advocate III at Blue Cross of Idaho
Industry Telecommunications
Experience
Blue Cross of Idaho August 2015 - Present
Blue Cross of Idaho February 2015 - August 2015
Blue Cross of Idaho April 2014 - February 2015
Volt Workforce Solutions January 2014 - April 2014
Volt Workforce Solutions January 2013 - July 2013
Examiner.com May 2011 - February 2013
WDS October 2010 - January 2013
WDS Global August 2009 - April 2011
Qwest Communications April 2008 - March 2009
United Bank Card March 2007 - April 2008
Skills
Customer Relations, Customer Service, Analysis, Banking, Sales, Credit, Negotiation, Call Centers, Finance, Loans, Leadership, Coaching, Social Networking, Contract Negotiation, New Business Development, Management, Training, Marketing, Public Speaking
Education
Kaplan University 2009 — 2011
Masters of Science, Criminal Justice
Oregon State University 1989 — 1992
Bachelors, Speech Communications
Blue Cross of Idaho August 2015 - Present
Blue Cross of Idaho February 2015 - August 2015
Blue Cross of Idaho April 2014 - February 2015
Volt Workforce Solutions January 2014 - April 2014
Volt Workforce Solutions January 2013 - July 2013
Examiner.com May 2011 - February 2013
WDS October 2010 - January 2013
WDS Global August 2009 - April 2011
Qwest Communications April 2008 - March 2009
United Bank Card March 2007 - April 2008
Skills
Customer Relations, Customer Service, Analysis, Banking, Sales, Credit, Negotiation, Call Centers, Finance, Loans, Leadership, Coaching, Social Networking, Contract Negotiation, New Business Development, Management, Training, Marketing, Public Speaking
Education
Kaplan University 2009 — 2011
Masters of Science, Criminal Justice
Oregon State University 1989 — 1992
Bachelors, Speech Communications
Akinwale Lakeru's WDS Global Experience February 2007 - March 2008
Job Consumer Support Advisor at Nintendo
Industry Computer Games
Heath Filbert's WDS Global Experience 2006 - 2007
Job Looking
Industry Information Technology and Services
Experience
Washington State Employee's Credit Union March 2013 - June 2013
Microsoft September 2012 - December 2012
SkyKick February 2012 - June 2012
Boeing March 2010 - October 2011
Boeing September 2008 - March 2010
Alaska Air Group June 2008 - August 2008
CompuCom July 2007 - February 2008
WDS Global 2006 - 2007
Skills
Computer Hardware, Troubleshooting, Customer Service, Windows, Software Installation, Desktop Support, Microsoft Office, SharePoint, Active Directory, Problem Solving, XP, Operating Systems, JavaScript, HTML, Routers, Security, Research, Analysis, Administration, Servers, PowerPoint, SQL, Visio, Excel, Word, Documentation, Access, Outlook, Windows 7, Laptops, System Administration, Printers, Windows Server 2003, Hardware, VPN, Windows Server, Remedy, Technical Writing, VMware, Windows Server 2008
Education
Tacoma Community College 1999 — 2000
Wilson High School 1996 — 2000
General
Washington State Employee's Credit Union March 2013 - June 2013
Microsoft September 2012 - December 2012
SkyKick February 2012 - June 2012
Boeing March 2010 - October 2011
Boeing September 2008 - March 2010
Alaska Air Group June 2008 - August 2008
CompuCom July 2007 - February 2008
WDS Global 2006 - 2007
Skills
Computer Hardware, Troubleshooting, Customer Service, Windows, Software Installation, Desktop Support, Microsoft Office, SharePoint, Active Directory, Problem Solving, XP, Operating Systems, JavaScript, HTML, Routers, Security, Research, Analysis, Administration, Servers, PowerPoint, SQL, Visio, Excel, Word, Documentation, Access, Outlook, Windows 7, Laptops, System Administration, Printers, Windows Server 2003, Hardware, VPN, Windows Server, Remedy, Technical Writing, VMware, Windows Server 2008
Education
Tacoma Community College 1999 — 2000
Wilson High School 1996 — 2000
General
Annastacia Hackett's WDS Global Experience October 2008 - March 2009
Job PMP, MBA
Industry Computer Software
Experience
American Electric Power June 2015 - Present
R.C. Olmstead August 2011 - May 2015
Discover Card December 2010 - July 2011
OCLC July 2009 - October 2010
WDS Global October 2008 - March 2009
Saint Alphonsus Regional Medical Center October 2006 - November 2007
T-Mobile November 2000 - September 2006
Mescalero Apache School August 1996 - June 1999
Queens Borough Public Library September 1992 - June 1995
Luther College 1988 - 1990
Skills
Project Management, Quality Improvement, Call Center, Management, Training, Leadership, Program Management, Coaching, Data Analysis, Process Improvement, Business Analysis, Team Building, Customer Service, Strategic Planning, Team Leadership, Performance Management, Public Libraries, Vendor Management, Budgets, Software Documentation, Quality Assurance, PMP, Visio, Call Centers, Outsourcing
Education
University of Phoenix 2007 — 2008
MBA
University of Washington 1990 — 1992
MLS, Library and Information Science
Luther College 1986 — 1990
BA, English
American Electric Power June 2015 - Present
R.C. Olmstead August 2011 - May 2015
Discover Card December 2010 - July 2011
OCLC July 2009 - October 2010
WDS Global October 2008 - March 2009
Saint Alphonsus Regional Medical Center October 2006 - November 2007
T-Mobile November 2000 - September 2006
Mescalero Apache School August 1996 - June 1999
Queens Borough Public Library September 1992 - June 1995
Luther College 1988 - 1990
Skills
Project Management, Quality Improvement, Call Center, Management, Training, Leadership, Program Management, Coaching, Data Analysis, Process Improvement, Business Analysis, Team Building, Customer Service, Strategic Planning, Team Leadership, Performance Management, Public Libraries, Vendor Management, Budgets, Software Documentation, Quality Assurance, PMP, Visio, Call Centers, Outsourcing
Education
University of Phoenix 2007 — 2008
MBA
University of Washington 1990 — 1992
MLS, Library and Information Science
Luther College 1986 — 1990
BA, English
Erick Bright's WDS Global Experience August 2008 - May 2010
Job Customer Service Team Lead at DocuSign
Industry Computer Software
Experience
DocuSign January 2015 - Present
DocuSign April 2014 - January 2015
Liaison Technologies (formerly Hubspan) October 2011 - February 2014
VMC at Microsoft August 2011 - October 2011
Aerotek at Google May 2010 - August 2011
WDS Global August 2008 - May 2010
Skills
Technical Support, Windows 7, Windows Server, XP, Operating Systems, ITIL, Active Directory, Troubleshooting, Xen, Help Desk Support, Release Management, Virtualization, VMware, Microsoft SQL Server, Windows, Cloud Computing, SQL, Technical Documentation, SharePoint, Databases, EDI, XML, Flat Files, Beyond Compare, Filezilla, Seapine Test Track Pro, Salesforce.com, SFTP, HTTPS, AS2805, SMTP, Oracle, Skype, XML Spy, EDI Notepad, Ultra Edit, Tortoise, Notepad++, MongoDB, FTP, Python, Tortoise CVS, JavaScript, IIS, HTML, .NET, TCP/IP, Analysis, Visio, Apache
Education
San Diego State University-California State University 1997 — 1999
Bachelor of Science, Psychology
San Diego State University-California State University 1997 — 1999
Bachelor's degree, Business Administration and Management, General
DocuSign January 2015 - Present
DocuSign April 2014 - January 2015
Liaison Technologies (formerly Hubspan) October 2011 - February 2014
VMC at Microsoft August 2011 - October 2011
Aerotek at Google May 2010 - August 2011
WDS Global August 2008 - May 2010
Skills
Technical Support, Windows 7, Windows Server, XP, Operating Systems, ITIL, Active Directory, Troubleshooting, Xen, Help Desk Support, Release Management, Virtualization, VMware, Microsoft SQL Server, Windows, Cloud Computing, SQL, Technical Documentation, SharePoint, Databases, EDI, XML, Flat Files, Beyond Compare, Filezilla, Seapine Test Track Pro, Salesforce.com, SFTP, HTTPS, AS2805, SMTP, Oracle, Skype, XML Spy, EDI Notepad, Ultra Edit, Tortoise, Notepad++, MongoDB, FTP, Python, Tortoise CVS, JavaScript, IIS, HTML, .NET, TCP/IP, Analysis, Visio, Apache
Education
San Diego State University-California State University 1997 — 1999
Bachelor of Science, Psychology
San Diego State University-California State University 1997 — 1999
Bachelor's degree, Business Administration and Management, General
Aaron Ernst's WDS Global Experience 2004 - 2007
Job Analyst at TMobile
Industry Wireless
Experience
T-Mobile March 2008 - Present
T-Mobile March 2007 - March 2008
WDS Global 2004 - 2007
Incredible Universe 1994 - 1997
Education
University of Phoenix 2000 — 2003
Business Managment, Business, e-Business
University of Denver
Certificate, Business Analysis
T-Mobile March 2008 - Present
T-Mobile March 2007 - March 2008
WDS Global 2004 - 2007
Incredible Universe 1994 - 1997
Education
University of Phoenix 2000 — 2003
Business Managment, Business, e-Business
University of Denver
Certificate, Business Analysis
Richard Dana's WDS Global Experience November 2007 - July 2008
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
WDS Global November 2007 - July 2008
Krave Entertainment March 2007 - September 2007
CSN August 2006 - March 2007
HD Staffing December 2005 - August 2006
Pacific Digital LLC July 2005 - September 2005
Boy Scouts of America May 2003 - July 2003
Boy Scouts of America May 2002 - July 2002
Education
University of Nevada-Las Vegas 2005 — 2007
Computer Science
Advanced Technologies Acadmey 2001 — 2005
Honors Computer Science, Computer Science
WDS Global November 2007 - July 2008
Krave Entertainment March 2007 - September 2007
CSN August 2006 - March 2007
HD Staffing December 2005 - August 2006
Pacific Digital LLC July 2005 - September 2005
Boy Scouts of America May 2003 - July 2003
Boy Scouts of America May 2002 - July 2002
Education
University of Nevada-Las Vegas 2005 — 2007
Computer Science
Advanced Technologies Acadmey 2001 — 2005
Honors Computer Science, Computer Science
Elizabeth Poage's WDS Global Experience 2010 - 2010
Job
Industry Design
Experience
Mary Kay Inc. August 2010 - January 2011
Mountain View Tennis May 2009 - August 2010
WDS Global 2010 - 2010
Hargis Engineers July 2007 - March 2009
Skills
AutoCAD
Education
Seattle Pacific University 2002 — 2007
Bachelor of Science, Electrical Engineering
Mary Kay Inc. August 2010 - January 2011
Mountain View Tennis May 2009 - August 2010
WDS Global 2010 - 2010
Hargis Engineers July 2007 - March 2009
Skills
AutoCAD
Education
Seattle Pacific University 2002 — 2007
Bachelor of Science, Electrical Engineering
Mark Rodrigues's WDS Global Experience October 2005 - August 2008
Job Customer Service Representative II at DocuSign
Industry Consumer Services
Experience
DocuSign May 2014 - Present
Kinivo April 2013 - April 2014
Unemployed April 2012 - April 2013
Microsoft November 2011 - April 2012
Genie Industries June 2011 - August 2011
Electronic Transaction Consultants December 2010 - February 2011
Cardiac Science March 2010 - November 2010
Nintendo of America September 2008 - September 2009
WDS Global October 2005 - August 2008
Bank of America June 2005 - September 2005
Skills
Customer Service, Call Center, Spanish, Technical Support, Quality Assurance, Project Management, Troubleshooting, Team Leadership, Customer Satisfaction, Customer Experience, Computer Hardware, Software Documentation, Vendor Management, Coaching, Call Centers, Management, Networking, Leadership, Windows 7, Help Desk Support, XP, Team Building, Windows, Telecommunications, Wireless, Team Management, Microsoft Office, System Administration, Process Improvement, Mobile Devices, Training, Wireless Networking, Customer Support
Education
Spokane Community College 2005 — 2005
Computer Sciences and Culinary Arts
DocuSign May 2014 - Present
Kinivo April 2013 - April 2014
Unemployed April 2012 - April 2013
Microsoft November 2011 - April 2012
Genie Industries June 2011 - August 2011
Electronic Transaction Consultants December 2010 - February 2011
Cardiac Science March 2010 - November 2010
Nintendo of America September 2008 - September 2009
WDS Global October 2005 - August 2008
Bank of America June 2005 - September 2005
Skills
Customer Service, Call Center, Spanish, Technical Support, Quality Assurance, Project Management, Troubleshooting, Team Leadership, Customer Satisfaction, Customer Experience, Computer Hardware, Software Documentation, Vendor Management, Coaching, Call Centers, Management, Networking, Leadership, Windows 7, Help Desk Support, XP, Team Building, Windows, Telecommunications, Wireless, Team Management, Microsoft Office, System Administration, Process Improvement, Mobile Devices, Training, Wireless Networking, Customer Support
Education
Spokane Community College 2005 — 2005
Computer Sciences and Culinary Arts
Susie Davis-Boorse's WDS Global Experience April 2009 - March 2012
Job Customer Care Manager at Tea Collection
Industry Telecommunications
Experience
Tea Collection April 2014 - Present
MAXIMUS July 2013 - April 2014
WDS October 2012 - June 2013
WDS March 2012 - October 2012
WDS Global April 2009 - March 2012
WDS Global February 2008 - April 2009
T-Mobile June 2004 - February 2007
DIRECTV June 2003 - June 2004
Cox Communications July 1999 - June 2003
DIRECTV December 1996 - June 1999
Skills
Workforce Management, Call Center, Customer Service, Customer Satisfaction, Telecommunications, Forecasting, Call Centers, Leadership Development, Quality Assurance, Technical Support, Training, Employee Training, Team Leadership, CRM, Cross-functional Team..., Outsourcing, Leadership, Wireless, Vendor Management, Strategic Planning, Start-ups, Service Delivery, SharePoint, Project Planning, Customer Experience
Education
Stephen F. Austin State University 1992 — 1993
General Studies
Tea Collection April 2014 - Present
MAXIMUS July 2013 - April 2014
WDS October 2012 - June 2013
WDS March 2012 - October 2012
WDS Global April 2009 - March 2012
WDS Global February 2008 - April 2009
T-Mobile June 2004 - February 2007
DIRECTV June 2003 - June 2004
Cox Communications July 1999 - June 2003
DIRECTV December 1996 - June 1999
Skills
Workforce Management, Call Center, Customer Service, Customer Satisfaction, Telecommunications, Forecasting, Call Centers, Leadership Development, Quality Assurance, Technical Support, Training, Employee Training, Team Leadership, CRM, Cross-functional Team..., Outsourcing, Leadership, Wireless, Vendor Management, Strategic Planning, Start-ups, Service Delivery, SharePoint, Project Planning, Customer Experience
Education
Stephen F. Austin State University 1992 — 1993
General Studies
Scott Guyton's WDS Global Experience January 2007 - June 2007
Job Technical officer at Arvixe.com
Industry Telecommunications
Experience
Arvixe.com May 2013 - Present
support.com April 2012 - May 2013
Inter networking experts 2010 - 2011
JDL Digital Systems June 2010 - August 2010
Vonage Holdings Inc June 2009 - January 2010
Seanet Corporation October 2007 - January 2009
WDS Global January 2007 - June 2007
Skills
System Administration, Technical Support, Networking, DNS, Troubleshooting, Help Desk Support, Servers, Management, Software Documentation, Linux, Customer Service, Firewalls, PHP, MySQL, Windows Server, VoIP, Linux System..., Apache, Virtualization, CentOS, Ubuntu, Red Hat Linux
Education
Renton Technical College 2015 — 2019
Computer Science
Free Code Camp 2015 — 2016
Full Stack Web Developer, Programing
Heald Collage 2006 — 2007
Certificate of Completion, Comp Sci/Comp networking
Arvixe.com May 2013 - Present
support.com April 2012 - May 2013
Inter networking experts 2010 - 2011
JDL Digital Systems June 2010 - August 2010
Vonage Holdings Inc June 2009 - January 2010
Seanet Corporation October 2007 - January 2009
WDS Global January 2007 - June 2007
Skills
System Administration, Technical Support, Networking, DNS, Troubleshooting, Help Desk Support, Servers, Management, Software Documentation, Linux, Customer Service, Firewalls, PHP, MySQL, Windows Server, VoIP, Linux System..., Apache, Virtualization, CentOS, Ubuntu, Red Hat Linux
Education
Renton Technical College 2015 — 2019
Computer Science
Free Code Camp 2015 — 2016
Full Stack Web Developer, Programing
Heald Collage 2006 — 2007
Certificate of Completion, Comp Sci/Comp networking
Kais Yacoub's WDS Global Experience January 2007 - July 2007
Job Merchandise Customer Assist at Sears Holdings
Industry Consumer Services
Experience
Sears Holdings September 2009 - Present
BDS Marketing 2010 - 2011
Xerox, Formerly ACS March 2010 - July 2010
VMC June 2008 - January 2009
WDS Global January 2007 - July 2007
Protective Systems Inc. 2005 - 2005
Skills
Troubleshooting, Program Management, Wireless Networking, Technical Support, Customer Service
Education
Jami'at Baghdad 1991 — 1995
B.Sc., Electronics and communication engineering.
Sears Holdings September 2009 - Present
BDS Marketing 2010 - 2011
Xerox, Formerly ACS March 2010 - July 2010
VMC June 2008 - January 2009
WDS Global January 2007 - July 2007
Protective Systems Inc. 2005 - 2005
Skills
Troubleshooting, Program Management, Wireless Networking, Technical Support, Customer Service
Education
Jami'at Baghdad 1991 — 1995
B.Sc., Electronics and communication engineering.
Trevor Reece's WDS Global Experience May 2009 - May 2011
Job Network Analyst at J.R. Simplot Company
Industry Telecommunications
Experience
J.R. Simplot Company January 2014 - Present
J.R. Simplot Company May 2011 - January 2014
WDS Global May 2009 - May 2011
Skills
Troubleshooting, Process Improvement, Microsoft Excel, Telecommunications, Avaya Communication..., Avaya ASA, Avaya Technologies, VoIP, Active Directory, PBX, Cellular Analysis, Mobile Devices, Mobile Technology, Documentation, Networking, SharePoint, Software Documentation
Education
ITT Technical Institute-Boise 2005 — 2007
Associate's degree, Computer Systems Networking and Telecommunications
J.R. Simplot Company January 2014 - Present
J.R. Simplot Company May 2011 - January 2014
WDS Global May 2009 - May 2011
Skills
Troubleshooting, Process Improvement, Microsoft Excel, Telecommunications, Avaya Communication..., Avaya ASA, Avaya Technologies, VoIP, Active Directory, PBX, Cellular Analysis, Mobile Devices, Mobile Technology, Documentation, Networking, SharePoint, Software Documentation
Education
ITT Technical Institute-Boise 2005 — 2007
Associate's degree, Computer Systems Networking and Telecommunications
Scott Walsworth's WDS Global Experience April 2008 - October 2008
Job Digital Marketing Manager at Lightspeed Research & GMI
Industry Market Research
Experience
Lightspeed Research & GMI December 2013 - Present
Global Market Insight, Inc November 2008 - December 2013
WDS Global April 2008 - October 2008
Skills
Data Analysis, Online Research, Vendor Management, Project Management, Program Management, Project Planning, Software Documentation, Market Research, CRM, Quantitative Research, Analysis, Process Improvement, Analytics, Competitive Analysis, Marketing Research, Management, Customer Insight, Account Management, Digital Marketing, Marketing Strategy, Marketing, Business Intelligence, Qualitative Research, Lead Generation, Strategy, Consumer Behaviour, Business Development, Segmentation
Education
University of Puget Sound 1999 — 2003
BA, Business and Leadership
Lightspeed Research & GMI December 2013 - Present
Global Market Insight, Inc November 2008 - December 2013
WDS Global April 2008 - October 2008
Skills
Data Analysis, Online Research, Vendor Management, Project Management, Program Management, Project Planning, Software Documentation, Market Research, CRM, Quantitative Research, Analysis, Process Improvement, Analytics, Competitive Analysis, Marketing Research, Management, Customer Insight, Account Management, Digital Marketing, Marketing Strategy, Marketing, Business Intelligence, Qualitative Research, Lead Generation, Strategy, Consumer Behaviour, Business Development, Segmentation
Education
University of Puget Sound 1999 — 2003
BA, Business and Leadership
David Walding's WDS Global Experience June 2008 - July 2012
Job Inventory Accountant at J R Simplot
Industry Accounting
Experience
J R Simplot September 2012 - November 2013
WDS GLobal June 2008 - July 2012
Micron Technology August 2004 - October 2008
Skills
Process Improvement, Purchasing, Project Management, Negotiation, Inventory Management, Vendor Management, Customer Support, Customer Service, Cross-functional Team..., Team Leadership, Microsoft Excel, Troubleshooting, Software Documentation, Customer Satisfaction, Analysis
Education
Boise State University 2009 — 2012
Bachelor's degree, Accounting
The University of New Mexico 1988 — 1994
BA, Economics
J R Simplot September 2012 - November 2013
WDS GLobal June 2008 - July 2012
Micron Technology August 2004 - October 2008
Skills
Process Improvement, Purchasing, Project Management, Negotiation, Inventory Management, Vendor Management, Customer Support, Customer Service, Cross-functional Team..., Team Leadership, Microsoft Excel, Troubleshooting, Software Documentation, Customer Satisfaction, Analysis
Education
Boise State University 2009 — 2012
Bachelor's degree, Accounting
The University of New Mexico 1988 — 1994
BA, Economics
Robbie Hogue's WDS Global Experience May 2008 - Present
Job Login Administrator at WDS Global
Industry Telecommunications
Experience
WDS Global May 2008 - Present
WDSGlobal March 2008 - Present
Micron Technology August 1990 - August 2007
Skills
Project Management, Quality Assurance, Customer Support, Customer Service, Testing, Troubleshooting, Technical Support, Training, Software Documentation, Access, Customer Satisfaction, Outlook, Process Improvement, Call Centers, Technical Writing, SharePoint, System Administration, Networking, Vendor Management, Data Analysis, XP, Databases, Team Leadership, Windows 7, Windows, BMC Remedy, Customer Experience, Software Installation, Operating Systems, Blackberry, Telecommunications, Integration, TCP/IP, Wireless Networking, Active Directory, Wireless, Mobile Devices, Workforce Management, Linux, Computer Hardware, Windows XP
Education
University of Louisiana at Monroe 1966 — 1970
BS, Math
WDS Global May 2008 - Present
WDSGlobal March 2008 - Present
Micron Technology August 1990 - August 2007
Skills
Project Management, Quality Assurance, Customer Support, Customer Service, Testing, Troubleshooting, Technical Support, Training, Software Documentation, Access, Customer Satisfaction, Outlook, Process Improvement, Call Centers, Technical Writing, SharePoint, System Administration, Networking, Vendor Management, Data Analysis, XP, Databases, Team Leadership, Windows 7, Windows, BMC Remedy, Customer Experience, Software Installation, Operating Systems, Blackberry, Telecommunications, Integration, TCP/IP, Wireless Networking, Active Directory, Wireless, Mobile Devices, Workforce Management, Linux, Computer Hardware, Windows XP
Education
University of Louisiana at Monroe 1966 — 1970
BS, Math
Thomas McGahuey's WDS Global Experience October 2007 - April 2008
Job NOC Technician at Pacific Software Publishing, Inc.
Industry Industrial Automation
Experience
Pacific Software Publishing, Inc. September 2014 - Present
Imprezzio Inc February 2014 - Present
Freddies casion, Renton April 2012 - Present
Pacific Software Publishing, Inc. 2014 - 2014
Aerotech April 2010 - April 2011
wds global October 2007 - April 2008
Skills
Video Games, Quality Assurance, Photoshop, Computer Hardware, Networking, Computers, Computer Security, Computer Network..., Network Design, 3D Studio Max, Troubleshooting, 3D Modeling, Technical Support, Computer Repair, Windows 7, Windows, Windows Server, Linux, Software Documentation, Technical Writing, Visio, Hardware, Dreamweaver, TCP/IP, HTML, CSS, Web Development, Flash, Batch Files, Active Directory, XP, Software Installation, Laptops, Computer Maintenance, Visual Basic, Network Security, Programming, Call Centers, Microsoft SQL Server, Windows XP Pro, Windows Vista, Windows 95, Android, Microsoft Excel, BMC Remedy, Adobe Creative Suite, OS X, Customer Service, Windows XP
Education
Lake Washington Technical College 2010 — 2012
Associate of Arts (AA), computer security network technology
Pacific Software Publishing, Inc. September 2014 - Present
Imprezzio Inc February 2014 - Present
Freddies casion, Renton April 2012 - Present
Pacific Software Publishing, Inc. 2014 - 2014
Aerotech April 2010 - April 2011
wds global October 2007 - April 2008
Skills
Video Games, Quality Assurance, Photoshop, Computer Hardware, Networking, Computers, Computer Security, Computer Network..., Network Design, 3D Studio Max, Troubleshooting, 3D Modeling, Technical Support, Computer Repair, Windows 7, Windows, Windows Server, Linux, Software Documentation, Technical Writing, Visio, Hardware, Dreamweaver, TCP/IP, HTML, CSS, Web Development, Flash, Batch Files, Active Directory, XP, Software Installation, Laptops, Computer Maintenance, Visual Basic, Network Security, Programming, Call Centers, Microsoft SQL Server, Windows XP Pro, Windows Vista, Windows 95, Android, Microsoft Excel, BMC Remedy, Adobe Creative Suite, OS X, Customer Service, Windows XP
Education
Lake Washington Technical College 2010 — 2012
Associate of Arts (AA), computer security network technology
Joshua Nash's WDS Global Experience March 2008 - March 2010
Job CTS Intune Support | MPSD DMS Client Support at Microsoft
Industry Information Technology and Services
Experience
2rbConsulting, Inc. March 2011 - Present
VMC July 2010 - December 2010
WDS Global March 2008 - March 2010
Kings Command Foods November 2006 - February 2008
BEHRINGER North America March 2003 - November 2006
Skills
Technical Support, Windows Intune, Call Center, Network Administration, Customer Support, Windows 7, Active Directory, Windows Server, Troubleshooting, SharePoint, Windows, Software Documentation, Microsoft Exchange, Technical Writing, DNS, Servers, Call Centers, Help Desk Support, System Administration, VMware, Computer Hardware, Telecommunications
Education
New Mexico Highlands University 2000 — 2001
Computer Science
2rbConsulting, Inc. March 2011 - Present
VMC July 2010 - December 2010
WDS Global March 2008 - March 2010
Kings Command Foods November 2006 - February 2008
BEHRINGER North America March 2003 - November 2006
Skills
Technical Support, Windows Intune, Call Center, Network Administration, Customer Support, Windows 7, Active Directory, Windows Server, Troubleshooting, SharePoint, Windows, Software Documentation, Microsoft Exchange, Technical Writing, DNS, Servers, Call Centers, Help Desk Support, System Administration, VMware, Computer Hardware, Telecommunications
Education
New Mexico Highlands University 2000 — 2001
Computer Science
Jennifer Jackson's WDS Global Experience November 2011 - June 2012
Job Owner at Silver Arrow Bookkeeping
Industry Writing and Editing
Experience
Silver Arrow Bookkeeping July 2014 - Present
Self Employed December 2013 - Present
WDS Global November 2011 - June 2012
Target December 2007 - June 2011
RGIS August 2007 - March 2008
Cumberland Farms October 2002 - July 2007
Skills
Customer Service, Troubleshooting, Creative Writing, Editing, Blogging, Proofreading, Writing, Social Networking, Social Media, Facebook, Advertising, Technical Writing
Education
New England Institute of Technology 2006 — 2008
Digital Recording Arts Technology
New England Institute of Art 2004 — 2006
BA, Multimedia
ITT Technical Institute 2002 — 2004
Associates, Multimedia
Bay State School of Technology 2002 — 2002
Certificate, Computer Electronics and Networking Systems
Silver Arrow Bookkeeping July 2014 - Present
Self Employed December 2013 - Present
WDS Global November 2011 - June 2012
Target December 2007 - June 2011
RGIS August 2007 - March 2008
Cumberland Farms October 2002 - July 2007
Skills
Customer Service, Troubleshooting, Creative Writing, Editing, Blogging, Proofreading, Writing, Social Networking, Social Media, Facebook, Advertising, Technical Writing
Education
New England Institute of Technology 2006 — 2008
Digital Recording Arts Technology
New England Institute of Art 2004 — 2006
BA, Multimedia
ITT Technical Institute 2002 — 2004
Associates, Multimedia
Bay State School of Technology 2002 — 2002
Certificate, Computer Electronics and Networking Systems
kyle holst's WDS Global Experience March 2009 - May 2010
Job Dedicated Support Engineer
Industry Information Technology and Services
Experience
Isilon Systems April 2011 - Present
Speakeasy February 2011 - April 2011
Speakeasy INC November 2010 - February 2011
Speakeasy INC September 2010 - November 2010
Speakeasy INC May 2010 - September 2010
WDS Global March 2009 - May 2010
WDS Global August 2009 - March 2010
Hydraulic Repair and Design April 2008 - February 2009
Skills
Routers, Troubleshooting, Wireless, NFS, TCP/IP, Cisco Technologies, Networking, Servers, VoIP, DNS, Unix, Technical Support, System Administration, Computer Hardware
Education
Spokane Community College 2006 — 2008
Associates degree, Fluid Power Automation
Isilon Systems April 2011 - Present
Speakeasy February 2011 - April 2011
Speakeasy INC November 2010 - February 2011
Speakeasy INC September 2010 - November 2010
Speakeasy INC May 2010 - September 2010
WDS Global March 2009 - May 2010
WDS Global August 2009 - March 2010
Hydraulic Repair and Design April 2008 - February 2009
Skills
Routers, Troubleshooting, Wireless, NFS, TCP/IP, Cisco Technologies, Networking, Servers, VoIP, DNS, Unix, Technical Support, System Administration, Computer Hardware
Education
Spokane Community College 2006 — 2008
Associates degree, Fluid Power Automation
Andrew Tidwell's WDS Global Experience September 2008 - April 2010
Job Help Desk Tech at LifeCare Management Services
Industry Information Technology and Services
Experience
LifeCare Management Services May 2011 - Present
MyComputerCareer.com October 2010 - February 2012
WDS Global September 2008 - April 2010
Education
University of North Texas 1997 — 2003
MA, English
LifeCare Management Services May 2011 - Present
MyComputerCareer.com October 2010 - February 2012
WDS Global September 2008 - April 2010
Education
University of North Texas 1997 — 2003
MA, English
Gina M Bernal's WDS Global Experience August 2009 - July 2012
Job Customer Service Dispute Resolutions at DoubleDown Interactive
Industry Telecommunications
Experience
DoubleDown Interactive February 2013 - Present
Aerotek August 2012 - February 2013
WDS Global August 2009 - July 2012
TEK Systems October 2010 - March 2011
Skills
Telecommunications, Troubleshooting, Wireless, Call Centers, Technical Support, VoIP, TCP/IP, IP, Routers, Wireless Networking, Switches, Cisco Technologies, Networking, Computer Hardware, Computer Network...
Education
Lake Washington Institute of Technology 1998 — 1999
CSNT
DoubleDown Interactive February 2013 - Present
Aerotek August 2012 - February 2013
WDS Global August 2009 - July 2012
TEK Systems October 2010 - March 2011
Skills
Telecommunications, Troubleshooting, Wireless, Call Centers, Technical Support, VoIP, TCP/IP, IP, Routers, Wireless Networking, Switches, Cisco Technologies, Networking, Computer Hardware, Computer Network...
Education
Lake Washington Institute of Technology 1998 — 1999
CSNT
casey hutchinson's WDS Global Experience January 2005 - October 2008
Job Network Infrastructure Build Team
Industry Telecommunications
Experience
National Voice and Data February 2014 - Present
Subway February 2011 - October 2013
WDS Global January 2005 - October 2008
Skills
Customer Satisfaction, Customer Service, Windows 7, Structured Cabling, Telecommunications
Education
Seattle Vocational Institute 2000 — 2001
Network Technician
National Voice and Data February 2014 - Present
Subway February 2011 - October 2013
WDS Global January 2005 - October 2008
Skills
Customer Satisfaction, Customer Service, Windows 7, Structured Cabling, Telecommunications
Education
Seattle Vocational Institute 2000 — 2001
Network Technician
Michael Boyko's WDS Global Experience August 2006 - April 2010
Job Frontline Escalation Scrub Team Engineer at VMC
Industry Information Technology and Services
Experience
VMC June 2010 - Present
WDS Global August 2006 - April 2010
Costco Wholesale 1997 - April 2006
Education
University of Alaska Southeast 1993 — 1995
VMC June 2010 - Present
WDS Global August 2006 - April 2010
Costco Wholesale 1997 - April 2006
Education
University of Alaska Southeast 1993 — 1995
Jennifer Plaggmier's WDS Global Experience January 2008 - May 2010
Job IT Help Desk at Liberty Mutual
Industry Insurance
Experience
Liberty Mutual Insurance August 2011 - Present
WDS Global January 2008 - May 2010
Cisco Systems August 2001 - May 2006
at Law September 1999 - February 2001
New Horizons Computer Learning Center January 1998 - September 1999
Hollywood Entertainment September 1997 - January 1998
Skills
A+, MCSE
Education
Computer Training Academy
Lake Washington Institute of Technology
Liberty Mutual Insurance August 2011 - Present
WDS Global January 2008 - May 2010
Cisco Systems August 2001 - May 2006
at Law September 1999 - February 2001
New Horizons Computer Learning Center January 1998 - September 1999
Hollywood Entertainment September 1997 - January 1998
Skills
A+, MCSE
Education
Computer Training Academy
Lake Washington Institute of Technology
Laura Zuber's WDS Global Experience January 2012 - April 2014
Job Quality Assurance Manager at iSpot.tv, Inc.
Industry Internet
Experience
iSpot.tv, Inc. June 2015 - Present
Marchex April 2014 - June 2015
WDS Global January 2012 - April 2014
A Place for Mom August 2011 - January 2012
Spanish Ministry of Education October 2009 - May 2011
Information, Inc. September 2009 - October 2009
Grub Street, Inc. January 2009 - April 2009
Skills
MySQL, SQL, Tableau, Microsoft Excel, Google Analytics, Python, Microsoft SQL Server, Management, Project Management, Data Analysis, Business Analysis, Data Visualization, Business Intelligence, Data Mining, Analytics, Analysis, Strategy, Dashboard, Spanish, HTML, Social Media, Blogging, CRM, Writing, Visio, PowerPoint, Photoshop, Research, Catalan, Content Management, Concur, Google Chrome, Oral & Written...
Education
University of Washington 2013 — 2013
Marketing
Knox College 2004 — 2008
B.A., English, Spanish, 3.7
Our Lady of Good Counsel High School 2000 — 2004
International Baccalaureate Diploma, English, Spanish, Art, European History, Mathematics, Philosophy, Chemistry
iSpot.tv, Inc. June 2015 - Present
Marchex April 2014 - June 2015
WDS Global January 2012 - April 2014
A Place for Mom August 2011 - January 2012
Spanish Ministry of Education October 2009 - May 2011
Information, Inc. September 2009 - October 2009
Grub Street, Inc. January 2009 - April 2009
Skills
MySQL, SQL, Tableau, Microsoft Excel, Google Analytics, Python, Microsoft SQL Server, Management, Project Management, Data Analysis, Business Analysis, Data Visualization, Business Intelligence, Data Mining, Analytics, Analysis, Strategy, Dashboard, Spanish, HTML, Social Media, Blogging, CRM, Writing, Visio, PowerPoint, Photoshop, Research, Catalan, Content Management, Concur, Google Chrome, Oral & Written...
Education
University of Washington 2013 — 2013
Marketing
Knox College 2004 — 2008
B.A., English, Spanish, 3.7
Our Lady of Good Counsel High School 2000 — 2004
International Baccalaureate Diploma, English, Spanish, Art, European History, Mathematics, Philosophy, Chemistry
Steven Canary's WDS Global Experience August 2011 - Present
Job Customer Care Agent at WDS Global
Industry Information Technology and Services
Experience
WDS Global August 2011 - Present
Education
Northwest Nazarene University 2004 — 2008
Bachelor's degree, Christian Studies
WDS Global August 2011 - Present
Education
Northwest Nazarene University 2004 — 2008
Bachelor's degree, Christian Studies
Japheth Pierre's WDS Global Experience May 2011 - August 2012
Job student at Midwestern University
Industry Information Services
Experience
Midwestern University September 2011 - Present
WDS Global May 2011 - August 2012
ADM Caribbean Agro Industries September 1996 - August 2010
Skills
Research, Microsoft Office, Public Speaking, PCR, Teaching, Microsoft Excel, Higher Education
Education
Midwestern State University 2011 — 2014
in Process, Criminal Justice/Safety Studies
Grenada Boys Secondary School 1990 — 1995
High School, General Studies
Midwestern University September 2011 - Present
WDS Global May 2011 - August 2012
ADM Caribbean Agro Industries September 1996 - August 2010
Skills
Research, Microsoft Office, Public Speaking, PCR, Teaching, Microsoft Excel, Higher Education
Education
Midwestern State University 2011 — 2014
in Process, Criminal Justice/Safety Studies
Grenada Boys Secondary School 1990 — 1995
High School, General Studies
Ian Bauder's WDS Global Experience September 2010 - January 2011
Job Getaways Customer Support at Groupon
Industry
Experience
Groupon July 2012 - Present
Groupon January 2012 - June 2012
Volunteer January 2011 - August 2011
WDS Global September 2010 - January 2011
Friesen Galleries June 2009 - September 2010
The Washington Times September 2008 - December 2008
The Crusader Student Paper September 2007 - May 2008
Education
Northwest Nazarene University 2006 — 2010
Bachelor's degree, Journalism
Groupon July 2012 - Present
Groupon January 2012 - June 2012
Volunteer January 2011 - August 2011
WDS Global September 2010 - January 2011
Friesen Galleries June 2009 - September 2010
The Washington Times September 2008 - December 2008
The Crusader Student Paper September 2007 - May 2008
Education
Northwest Nazarene University 2006 — 2010
Bachelor's degree, Journalism
Carole Hammack's WDS Global Experience December 2012 - March 2013
Job CSR at SilverCreek Software
Industry Information Technology and Services
Experience
SilverCreek Software July 2013 - Present
Meridian Idaho March 2013 - Present
WDS Global December 2012 - March 2013
WDS Global 2012 - 2013
Skills
Customer Service, Clerical Skills, Clerical Work, Multi-line Phone, Problem Solving, Customer Education, Teamwork, Computer Proficiency
Education
San Joaquin Delta College
SilverCreek Software July 2013 - Present
Meridian Idaho March 2013 - Present
WDS Global December 2012 - March 2013
WDS Global 2012 - 2013
Skills
Customer Service, Clerical Skills, Clerical Work, Multi-line Phone, Problem Solving, Customer Education, Teamwork, Computer Proficiency
Education
San Joaquin Delta College
Kirstin Bailey's WDS Global Experience January 2010 - January 2011
Job Lead Development Rep at Customer Lobby
Industry Marketing and Advertising
Experience
Customer Lobby December 2014 - Present
WDS Global January 2010 - January 2011
Skills
Customer Service, Sales, Marketing, Leadership, Management, Strategic Planning, Project Management, New Business Development, PowerPoint, Editing
Education
Seattle Central College 2009 — 2011
Associate of Arts (A.A.)
Customer Lobby December 2014 - Present
WDS Global January 2010 - January 2011
Skills
Customer Service, Sales, Marketing, Leadership, Management, Strategic Planning, Project Management, New Business Development, PowerPoint, Editing
Education
Seattle Central College 2009 — 2011
Associate of Arts (A.A.)
Jerry O'Hearn's WDS Global Experience August 2010 - October 2013
Job
Industry Consumer Services
Experience
MAXIMUS October 2013 - March 2015
WDS Global August 2010 - October 2013
Teleperformance December 2010 - June 2011
Skills
Typing, Multi-line Phone, Customer Service, Customer Satisfaction, Light Housekeeping, ten key, Computer Proficiency, Health Insurance, Cash Handling, Material Handling, Credit Analysis
Education
San Bernardino Valley College 2007 — 2010
High School, Psychology, 3.0 GPA
MAXIMUS October 2013 - March 2015
WDS Global August 2010 - October 2013
Teleperformance December 2010 - June 2011
Skills
Typing, Multi-line Phone, Customer Service, Customer Satisfaction, Light Housekeeping, ten key, Computer Proficiency, Health Insurance, Cash Handling, Material Handling, Credit Analysis
Education
San Bernardino Valley College 2007 — 2010
High School, Psychology, 3.0 GPA
Insight Global
Alliance Data
DST Systems
SunGard Availability Services
Perficient
Mphasis
Hexaware Technologies
Pearson VUE