Wave Broadband
Industry: Company
DescriptionWave Broadband is an American provider of residential, business, and enterprise class cable TV, broadband Internet, and telephone services to around 455,000 customers in Washington, Oregon, and California. Wave provides services via their own fiber-optic network and has approximately 1,300+ employees. Customer service: 1 (866) 928-3123 Parent organization: TPG Capital Headquarters: Kirkland, WA Executive vice president: Patrick Knorr Key person: Jim Holanda Subsidiaries: Layer42 by Wave, Wave Broadband, LLC,
Wave Broadband List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Wave Broadband. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Wave Broadband Employees
Wave Broadband March 2015 - Present
Wave Broadband December 2013 - Present
McKinstry October 2013 - December 2013
Optimum Energy November 2012 - October 2013
Nordstrom June 2012 - November 2012
Central Washington University August 2011 - June 2012
Skills
Microsoft Excel, Non-profit Fund..., Event Planning, Marketing, Customer Service, Teamwork, Microsoft Office, Project Planning, Sales, Salesforce.com, Commission Plans, Adobe Creative Suite, Microsoft Word, Program Management, SharePoint, Business Intelligence, Bookkeeping, Utilization Management, Rental Property..., Executive Level..., Compliance Reporting, AtTask, CRM, Concur, Photography, Adobe Acrobat, Construction, Organization..., Concept Development, Customer Retention, Non-profit Program..., residential..., Microsoft Dynamics CRM, Auditing, Microsoft CRM
Education
Central Washington University 2006 — 2011
Bachelor of Arts (B.A.), Fine and Studio Arts
Wave Broadband May 2015 - Present
Wave Broadband May 2015 - Present
Freelance Graphic Designer and Artist April 2008 - Present
Starwood Hotels & Resorts Worldwide, Inc. September 2010 - Present
Ideaplunk September 2014 - March 2015
Starwood Hotels & Resorts Worldwide, Inc. October 2011 - September 2014
Simply Fun LLC December 2013 - May 2014
World of Warcraft - Resurrection Guild June 2009 - January 2012
Skills
Adobe Creative Suite, Photoshop, Illustrator, InDesign, After Effects, Graphic Design, Illustration, Digital Illustration, Vector Illustration, User Interface Design, Game Design, Information Graphics, Book Covers, Adobe Acrobat, Copywriting, Copy Editing, Microsoft Word, Microsoft Excel, Hospitality, Resorts, Restaurants, Hospitality Industry, Micros, Hotels, Food & Beverage, Menu Development, Hospitality Management, Visual Arts, Layout, Logo Design, Creative Direction, Graphics, Brochures, Corporate Branding, Packaging, Art, Marketing
Education
Bellevue College 2012 — 2014
Accounting
Brooks College 2004 — 2006
Bachelor of Arts (BA), Graphic Design
Wave Broadband May 2014 - Present
Integra Telecom June 2007 - May 2014
Service Communications Inc. November 2002 - May 2007
AT&T Fixed Wireless May 2001 - April 2002
Winstar Communications August 1999 - May 2001
US Navy February 1977 - May 1999
Skills
Microsoft Office, TBS, Telephony, Telecommunication..., Highly detail oriented, Interpersonal..., Teamwork, Self-starter, Always Willing to Learn, Efficiency, Windows 7, Reliable, Writing, Adaptability, Situational Leadership, Spirituality, Telecommunications, VoIP, T1, Process Improvement, Troubleshooting, Switches, Routers, Wireless, Networking, Cabling, WAN, Ethernet, Software Installation, DSL, Avaya, Co-location, LAN-WAN, SIP Trunking, Provisioning, Training, Call Centers, Data Center, Internet Services, IP, Hosted Services, Wireless Networking, SIP, Optical Fiber, TDM, VPN, Voice Mail, Managed Services
Education
California State University - Dominguez Hills 2013 — 2014
Certificate - Technical Writing, Technical and Scientific Communication, A
University of Maryland University College 1998 — 2004
Bachelor of Arts (B.A.), Computer Studies & Psychology, 3.717
Various - U.S. Navy 1977 — 1995
Leadership and Radio Communications, Passed
Lane Community College 1981 — 1982
General Studies
Western Health Advantage September 2011 - Present
California Veterinary Medical Association April 2009 - September 2011
Wave Broadband February 2001 - October 2008
Skills
Marketing Strategy, Web Content Management, Marketing Communications, Creative Writing, Adobe Creative Suite, Social Media Marketing, Email Marketing, Marketing, Social Media, Managed Care, Microsoft Office, Nonprofits, Brand Awareness, Newsletters, User Experience, Graphic Design, Microsoft Excel, Project Management, Digital Marketing
Education
University of Phoenix-Sacramento Valley Campus 2008 — 2011
Bachelor's degree, Marketing
Heald College-Roseville 2000 — 2001
Associate of Arts and Sciences (AAS), Computer Science
Wave Broadband September 2015 - Present
Northside IT Services June 2013 - Present
Steyer Associates July 2014 - September 2015
WCI Telecom September 2013 - July 2014
WCI Telecom June 2012 - September 2013
WCI Telecom September 2011 - June 2012
Skills
Computer Repair, Telecommunications, Telephone Skills, Telephony, Customer Relations, Outstanding Customer..., Problem Solving, Data Entry, Data Management, Documentation, Telecommunications..., Provisioning, IP Networking, Email Archiving, Email Management, Long Distance, Voice Communications, Administrative Support, Software Documentation, Customer Service, VoIP, IP, SIP, Management, SIP Trunking, Co-location, Technical Support, Administrative..., Speech, MPLS, Leadership, Project Management, Networking, Microsoft Office, Training
Education
North Seattle College
Wave Broadband August 2015 - October 2015
Uptime Technical Solutions February 2015 - March 2015
Proctor Sales October 2002 - July 2013
DocuSign, Inc. July 2002 - January 2003
eSociety January 1999 - May 2000
Microsoft June 1997 - December 1998
Skills
Microsoft Certified..., Microsoft Technologies, Visual Basic, Microsoft SQL Server, Database Administration, Microsoft Exchange, Network Administration, Network Security, Symantec Endpoint..., Sonicwall, Mas 90, Sage CRM, Cisco Technologies, Computer Hardware, Computer Repair, Linux, SCO Unix, Sun Certified Java..., JavaScript, PHP, AJAX, HTML 5, XML Schema, Web Project Management, Web Development, Web Design, Flash Animation, YouTube, Film Editing, After Effects, Sony Vegas, Mocha, Final Cut Pro, Adobe Design Programs, Adobe Creative Suite, iPhone Application..., CSS, jQuery, SonicWALL, Social Media, Customer Service, Integration, System Administration, Video Editing, Social Media Marketing
Education
Edmonds Community College 1998 — 2000
Computer Systems Networking and Telecommunications
Wave Broadband December 2011 - Present
Keller Williams Realty, Inc. January 2008 - November 2011
Skills
Project Management, Program Management, Telecommunications, Project Planning, Vendor Management, Team Leadership, Product Management, Account Management, Business Development, Solution Selling, Negotiation, Contract Negotiation, Managed Services, Sales Management, Marketing, Sales, Customer Service
Education
Central Washington University 2001 — 2002
Simpson University 2000 — 2000
Bellingham Technical College
Whatcom Community College
Wave Broadband May 2012 - Present
Wave Broadband May 2011 - May 2012
Wave Broadband February 2007 - April 2011
Skills
Call Centers, Customer Service, Management, Customer Retention, Coaching, Troubleshooting, Social Media, Social Networking, Account Management, Microsoft Office, Music, Sales, Songwriting, Telecommunications, Networking, Outlook, Microsoft Word, Customer Satisfaction, Training, Team Leadership, Team Building, Leadership, Customer Experience, Recording, Apple Pages, Apple Numbers, Garageband, Pro Tools, Audio Engineering, Microsoft Excel, Project Management, Sales Management, Sales Process, VoIP, Sales Operations, PowerPoint
Education
Full Sail University 2015 — 2018
Bachelor of Science (B.S.), Audio Production
Wave Broadband July 2015 - Present
Wave Broadband January 2014 - Present
Wave Broadband June 2010 - December 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Troubleshooting, Access, VoIP, Team Leadership, Telecommunications, Call Centers, Customer Experience, Customer Satisfaction, Windows 7, Wireless
Education
Edmonds Community College
Shoreline Community College
Amour Photography June 2011 - February 2014
Wave Broadband November 2006 - August 2008
San Mar Corporation September 2005 - November 2006
Antelope Valley Nissan/Volkswagen May 2004 - August 2005
POWER Chevrolet November 2001 - November 2003
Skills
Photography, Digital Photography, Social Media, Graphic Design, Photoshop, Advertising, Copywriting, Web Design, Public Relations, Social Networking, Event Planning, Microsoft Office, Microsoft Word, PowerPoint, Portraits, Customer Service, Call Centers, Sales, Marketing, business promoting, 10 Key Touch, Leadership, Training, Hiring Employees, Image Editing, Lightroom, Photographic Printing, Portrait Photography, Photos, Family Photography, Wedding Photography, Coaching
Education
Antelope Valley College 1998 — 2000
Dance
Landmark Christian Academy 1993 — 1996
High School Diploma, General Studies
Wave Broadband February 2014 - Present
Wave Broadband May 2013 - February 2014
Wave Broadband March 2012 - May 2013
Skills
Direct Sales, Selling, Broadband, VoIP, Telecommunications, Telephony, Co-location, Sales Operations, Solution Selling
Education
Oregon State University
Civil Engineering
Wave Broadband May 2015 - Present
KEXP 90.3 FM 2000 - Present
MegaPath January 2014 - May 2015
Integra February 2013 - December 2013
MarketStar January 2012 - December 2012
Seattle Sounders FC July 2008 - December 2012
University Club 2012 - 2012
Qwest January 2008 - January 2011
Efinancial January 2007 - January 2008
Seattle Weekly, LLC January 2005 - January 2007
Skills
Linux Server, PC maintenance, VMware, Telecommunications, Salesforce.com, Account Management, Social Media, Social Media Marketing, Customer Service, Marketing, Sales Management, Team Building, Sales Operations, Call Centers, Customer Satisfaction, Business Development, Training, Leadership, Program Management, Cloud Computing, Time Management, CRM, Management, VoIP, MPLS
Education
Seattle Central Community College 2012 — 2014
AAS, Network Design & Administration
University of Washington 1998 — 2002
Bachelor of Arts (B.A.), History
University of Washington 1998 — 2001
History
Kamiak High School 1994 — 1998
Diploma
Microsoft September 2015 - Present
Robert Half Technology April 2012 - Present
Wave Broadband April 2014 - June 2014
Simpson Housing April 2013 - April 2013
Providence Health & Services April 2013 - April 2013
NetRiver March 2013 - March 2013
Sun Gro Horticulture August 2012 - January 2013
Simpson Housing August 2012 - August 2012
Marysville School District February 2010 - March 2010
Remember When Photography 2009 - 2010
Skills
Windows, Python, Customer Service, Linux, SQL, Access, Operating Systems, C++, Troubleshooting, SQL Server, HTML, MySQL, Visual Basic, Unix, Microsoft Office, Excel, Databases
Education
Everett Community College 2004 — 2012
Computer Information Systems
Code Fellows
Computer Science - Python
keysight technologies December 2011 - Present
Wave Broadband March 2010 - September 2010
Black Box Network Services through Adecco February 2010 - March 2010
California Trucking Association January 2009 - April 2009
Willey Home Furnishing Company May 2003 - July 2008
Lexus of Roseville March 2003 - May 2006
Porter/Car WasherLexus of Roseville/Auto West Honda March 2003 - May 2006
UPS Logistics April 2001 - December 2001
Rainbow Market July 1998 - April 2000
Skills
Telecommunications, English, Microsoft Office, Windows, Customer Service, Word, Outlook, PowerPoint, Troubleshooting, XP, Windows 7, Spanish, Management, Technical Support
Education
Heald College 2007 — 2010
A.A.S., Information Technology
ADT Security L.L.C October 2007 - Present
Comcast Cable March 2005 - October 2007
Prince Telecom October 2001 - February 2005
Wave Broadband January 2001 - October 2001
Pioneer Cable Contractors Inc March 2000 - January 2001
Mountain Area Systems August 1999 - March 2000
Tesinc March 1999 - July 1999
Pioneer Cable Contractors Inc April 1998 - March 1999
Skills
Access Control, Alarm Systems, IP Cameras, Fire Alarm, CCTV, Video over IP, Biometrics, Burglar Alarm, Low Voltage, Cabling, Intrusion Detection, Surveillance, Security, Security Management, Physical Security, IP CCTV, Fire Protection, Life Safety, Troubleshooting, Team Building, Operations Management, Customer Service, Video Analytics, Software Installation, Security Operations, Management
Education
NCTI 2001 — 2001
Installer Technician, CATV
NCTI 2001 — 2001
Installer Certification, CATV
Everett Community College 1997 — 1997
GED, General Studies
Wave Broadband April 2015 - Present
PPM Technologies June 2014 - February 2015
GCI - General Communication Inc. April 2012 - June 2014
GCI - General Communication Inc. June 2009 - April 2012
GCI December 2005 - June 2009
Skills
Microsoft Office, PowerPoint, English, Windows, Research, Outlook, Strategic Planning, Budgets, Negotiation, Customer Satisfaction, Supply Chain, Inventory Management, Team Leadership, Process Improvement, Logistics
Education
Diablo Valley College 1994 — 1997
Associate's degree, Hazardous Materials Management and Waste Technology/Technician
Outerwall July 2013 - Present
Wave Broadband September 2011 - July 2013
WildTangent June 2010 - September 2010
QFC 2007 - 2009
Skills
Windows, Mac OS X, HTML, Troubleshooting, Networking, Visio, Microsoft Office, Team Leadership, Customer Service, Windows Server, System Center..., Windows 7, Security, DNS, Servers
Education
Central Washington University 2007 — 2011
Bachelor of Science (BS), Information Technology Administrative Management
Self Employed September 2006 - Present
Simply Measured March 2014 - January 2015
Wave Broadband July 2013 - March 2014
Starbucks October 2012 - March 2013
Logic20/20, Inc. February 2012 - October 2012
Azaleos June 2011 - February 2012
Amazon November 2010 - May 2011
Skills
Payroll, Financial Analysis, Outlook, Product Marketing, SharePoint, Promotions, Event Based Marketing, Financial Reporting, Full-Charge Bookkeeping, ADP Payroll, Microsoft Excel, Budget, PowerPoint, Microsoft Office, Strategic Planning, Data Analysis, Microsoft Word, Bookkeeping, QuickBooks, Paychex, Software Implementation, Human Resources, Benefits Administration, Microsoft Dynamics, Microsoft Publisher, General Ledger, Payroll Taxes, Pivot Tables, Accruals, Internal Audit, Fixed Assets, Journal Entries, Cost Accounting, SAP, Accounts Payable, Accounts Receivable, Account Reconciliation, Financial Statements, Employee Benefits, Great Plains Software, Stromberg, Oracle Applications, ADP HRB, Leadership, Budgets
Education
American Military University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Community College of the Air Force 2009 — 2012
Communications Applications Technology, Military Intelligence, General
Edmonds Community College 2006 — 2009
Associate's degree, Accounting and Business/Management
Mindlance November 2014 - Present
Contractor July 2011 - September 2014
VMC September 2010 - April 2011
Wave Broadband January 2009 - September 2010
WDS Global May 2007 - February 2009
cingular wireless now att wireless September 2005 - April 2007
Skills
Blackberry, Wireless, Software Installation, Mobile Technology, Customer Experience, BMC Remedy, Help Desk Support, Vendor Management, TCP/IP, ITIL, PowerPoint, Mobile Devices, Customer Satisfaction, Customer Service, VMware, Hardware, Operating Systems, VPN, Databases, Laptops, Networking, DHCP, Virtualization, Hyper-V, Data Center, Cisco Technologies, Switches, Information Technology, IT Service Management, Visio, Security, Network Design, Quality Assurance, Computer Network..., A Certified, Windows Mobile, Wireless Networking, SQL, Wireshark
Education
Edmonds Community College 2014 — 2015
Associate's Degree, Network Support Engineer. CCNA.
North Seattle Community College 1999 — 2000
Certificates,, Computer Technology/Computer Systems Technology
high schoold 1993 — 1996
Wave Broadband March 2015 - Present
Strategic Social September 2010 - February 2011
L-3 Communications November 2009 - September 2010
Stanley Associates, Inc. October 2008 - October 2009
McleodUSA May 2006 - September 2008
US Army January 2000 - April 2006
Skills
●Familiar with RIP,..., ●Certified with..., Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Program Management, Networking, Military, Network Security, Training, Army, Social Media, DoD, Communication, Sales, Teamwork, Intelligence, Human Resources
Education
DeVry University 2011 — 2014
Bachelor’s Degree, Network Communication, Graduate
DeVry University 2011 — 2014
BS Network Communication Managment, Network Communications
U.S. Coast Guard September 2013 - Present
Wave Broadband February 2013 - September 2013
Washington Explorer Search and Rescue September 2011 - August 2013
Westside Baptist Church April 2006 - August 2013
Westside Baptist Church January 2004 - August 2013
Peninsula Subaru August 2012 - January 2013
Subway January 2012 - October 2012
BP Landscaping August 2007 - February 2012
BP Landscaping April 2009 - January 2012
Conifer Ridge Senior Apartments August 2011 - December 2011
Skills
Customer Service, Critical Thinking, Team Leadership, First Aid, Landscape Maintenance, Project Management, Communication, Problem Solving, Time Management, Highly Adaptable, Sales Effectiveness, Human Relations, Teamwork, Scheduling, Microsoft Excel, Microsoft Word, Microsoft Publisher, Outlook Express, Emergency Response, Emergency Management, Emergency Communications, American Sign Language, Search and Rescue, Food Service, Proofreading, Attention To Detail, Upselling, Money Handling, Sales, Fundraising, Data Entry, Process Scheduler, Outlook
Education
Olympic College 2011 — 2012
General Studies
Home Educated 1999 — 2011
Wave Broadband November 2014 - Present
Technology Alliance Group NW (TAG) 2014 - 2015
Wave Broadband October 2013 - November 2014
FiberCloud August 2012 - October 2013
3D Corporation April 2011 - July 2012
The Cobalt Group July 2010 - April 2011
Milliman Care Guidelines LLC 2007 - 2010
Alltel Wireless 2006 - 2007
Rockwell Institute 2006 - 2006
Private Studio September 1997 - May 2005
Skills
Salesforce.com, Cloud Computing, Account Management, Data Center, Solution Selling, Disaster Recovery, Business Development, Managed Services, Sales, Customer Service, Digital Marketing, SaaS, Project Management, Microsoft Office, Product Management, SharePoint, Team Leadership, Hosted Services, Management, Leadership, B2B, Microsoft Technologies, Marketing Strategy, Consulting, Team Building, ConnectWise, IT Solutions, IaaS, Business Continuity, Network Security, Network Design, Key Account Management, Customer Engagement, IT consulting, Training & Development, Education, Higher Education, microsoft products, Workflow, Lotus Notes, IT Sales, Small Business IT..., HaaS, Private Cloud, Hosted Microsoft..., Hosted Microsoft..., Online Backup, Managed Servers, Network Infrastructure, Telecommunications
Education
Louisiana State University 2003 — 2005
Master's in Music (MM), Music and Education
University of Oregon 1998 — 2003
Bachelor in Music, Music and Education
KUHS 1994 — 1998
Diploma, Arts, Math, and Science
KUHS
Wave Broadband April 2011 - Present
Broadstripe May 2009 - August 2010
Comcast November 2005 - February 2009
Skills
Network Architecture, Linux, Optical Fiber, Troubleshooting, Telecommunications, Windows, Telecommunications..., Customer Service, Team Leadership, VoIP, Telephony, Video, DOCSIS, Software Installation, Wireless, Operating Systems, Fiber Optics, LAN-WAN, IP, Broadband, Technical Support, Cabling, Computer Network..., Call Centers, Training
Education
Art Institute of Seattle 1995 — 1997
Associate of Applied Arts
Planet Technologies September 2015 - Present
Prowess Consulting LLC May 2015 - September 2015
Microsoft May 2015 - September 2015
Harvey Nash February 2015 - May 2015
POSSIBLE February 2015 - May 2015
Kforce Inc January 2015 - February 2015
Wave Broadband January 2014 - July 2014
Proliance Surgeons January 2013 - February 2014
Pinnacle Healthcare 2006 - 2007
Pinnacle Healthcare 2006 - 2007
Skills
Active Directory, Virtualization, DHCP, SCCM, Group Policy, Project Management, ITIL, Powershell, DNS management, Management, MCSE 2003, MCITP, Team Leadership, High Availability, Storage Area Networks, Systems Engineering, MCSA + Messaging, Microsoft DNS, DNS Server, Agility, HIPAA, Programming, CASP, Security, Windows Azure, Open Source, Open Cloud, SOX, TOGAF, SharePoint Server, Microsoft Exchange, Networking, VMware, Windows Server, Servers, DNS, Cloud Computing, Data Center, SharePoint, Citrix, Hyper-V, VMware Infrastructure, Infrastructure, Storage, Windows, Server Administration, SaaS, Leadership, System Administration, VPN
Education
Oregon State University 2005 — 2007
NA, Advanced Computer Science
George Fox University 1993 — 1996
Bachelor of Arts, Management
Frog This Web Design January 2010 - Present
ApogeeInvent April 2010 - April 2012
Responza April 2009 - December 2009
MRN January 2008 - August 2008
Wave Broadband June 2007 - October 2007
Puget Sound Energy January 2007 - June 2007
Corbis 2006 - 2007
Skills
Photoshop, JavaScript, Web Design, XHTML, E-commerce, Dreamweaver, jQuery, Editing, Web Development, CSS, Copywriting, Online Marketing, Web Analytics
Education
University of Washington 2006 — 2007
Certificate, Multimedia Design and Production
California State University-Long Beach 2003 — 2005
BA, English
Wave Broadband August 2015 - Present
SEFNCO Communications October 2014 - August 2015
Intelisys March 2012 - October 2014
On The Vine Consulting June 2011 - March 2012
Comcast October 1980 - May 2011
Comcast/AT&T/TCI/VIACOM January 1999 - January 2001
COMCAST/AT&T/TCI/VIACOM January 1998 - January 1999
COMCAST/AT&T/TCI/VIACOM January 1993 - January 1998
Skills
Business Communications, Training & Development, Training Delivery, Project Planning, Telecommunications, Troubleshooting, Team Management, Process Improvement, Team Building, Operations Management, Problem Solving, Product Development, Customer Relations, Customer Service, Strategic Planning, Team Leadership, SIP, Employee Training, Sales Operations, Wireless, Training, Customer Satisfaction, Leadership, VoIP, Networking, MPLS, Optical Fiber, IP, Telephony, Customer Experience, Broadband, Vendor Management, Call Centers, Marketing, Fiber Optics, Program Management, Ethernet, Project Management, Account Management, Management, Product Management, Sales, Call Center, Cross-functional Team..., Cloud Computing, Unified Communications, Managed Services, Strategic Partnerships, VOD, Network Design
Education
Santa Rosa Junior College 1993 — 1998
Blueprint Consulting Services October 2015 - Present
Wave Broadband August 2015 - October 2015
Korcett February 2013 - October 2013
Blizzard Entertainment June 2007 - November 2012
Education
Cameron University 2014 — 2015
Business/Commerce, General
Wave Broadband April 2015 - Present
Wave Broadband December 2014 - April 2015
Fenton Consulting and Construction Management September 2013 - December 2014
United States Marine Corps 2010 - December 2011
United States Marine Corps January 2008 - November 2010
Skills
Telecommunications, Military Training, Military Experience, Operational Planning, Leadership, Wireless, Zoning, Intelligence Analysis, Permit Applications, Site Acquisition, Project Planning, Project Coordination, Team Management, Communication, Force Protection, Weapons, Military, Security+, DoD, Field Work, Counterterrorism, Military Operations, Troubleshooting, Security, Defense, Special Operations, National Security, Federal Permitting, Building Permits, Data Analysis, Data Entry, Leasing, Land Use, Wireless Communications..., Right-of-Way Acquisition, CompTIA Security+, Lease Negotiations, Ordinances, Easements, NJUNS, Information Assurance
Education
Southern New Hampshire University 2014 — 2016
Master of Business Administration (M.B.A.), Project Management
Portland State University 2011 — 2014
Bachelor of Science (B.S.), Criminology and Criminal Justice
Hood River Valley High School 2002 — 2006
High School, General
Wave Broadband August 2013 - Present
AppleOne October 2010 - July 2013
Custom Pipe and Couplings March 2013 - April 2013
State Bar of California February 2013 - March 2013
Mary Kay Inc. April 2011 - February 2013
Yokohama Tire Corporation February 2011 - November 2011
Mills Insurance Services October 2010 - January 2011
Kaslen Textiles January 2006 - September 2009
Mary Kay Inc. July 2004 - January 2006
In Home Support Services (IHSS) July 2004 - January 2006
Skills
Bilingual, Spanish-speaking, Customer Service, Problem Solving, Order Processing, Receptionist Duties, Accounts Receivable, Social Media Marketing, Social Networking, Online Marketing, Photography, Graphic Design, Photoshop, Designing, Sewing, Industrial Sewing, Cosmetics, Facials, Caregiving, Proctoring
Education
Mt Sierra College 2009 — 2010
Some College, Graphic Design
Cypress College 2005 — 2006
Some College, General Studies and Basic Principles of Real Estate
La Mirada High School 2003 — 2004
Diploma, General Studies, 3.4 GPA
Bolsa Grande
Wave Broadband June 2014 - Present
Comcast 2010 - April 2014
Cox Communications September 2011 - June 2012
Desert Breeze Community Church July 2004 - June 2009
Clear Sky Broadband March 2002 - June 2003
AboveNet (formerly MFN) June 2001 - February 2002
AT&T January 1998 - May 2001
CenturyLink Business (formerly Qwest) May 1994 - December 1997
Jackson National Life Insurance Company October 1987 - March 1994
Skills
Managed Services, Solution Selling, Co-location, Metro Ethernet, Ethernet, Telecommunications, Prospecting Skills, Sales Management, Direct Sales, Sales Presentations, Communication Skills, Relationship Management, New Business Development, Business Strategy, WAN, VoIP, Cloud Computing, PRI, MPLS, SIP Trunking, Selling, Unified Communications, Sales, Optical Fiber, Telephony, Leadership, Sales Operations, T1, Salesforce.com, Wireless, Broadband, Disaster Recovery, Management, Internet Services, Strategic Partnerships, Channel Partners, Sales Process, B2B, Data Center, Cold Calling, IP, SIP, Lead Generation, Recruiting, LAN-WAN, Account Management, Business Planning, Customer Experience, Fiber Optics, Solutions Marketing
Education
Portland Community College
Business Administration and Management, General
Frontier Communications May 2014 - Present
Wave Broadband February 2013 - May 2014
Burro Flats Fire and EMS May 2010 - February 2013
Baja Broadband November 2007 - February 2013
SCTE Cascade Range Chapter August 2006 - November 2007
Bend Broadband 2004 - 2007
Willamette Broadband August 2002 - December 2004
AT&T Broadband July 2000 - July 2002
Charter Communications February 1995 - July 2000
Skills
Construction, Broadband, Telecommunications, VoIP, Optical Fiber, Management, DOCSIS, Start-ups, Fiber Optics, Technical Operations, Co-location, VOD, CMTS, Wireless, DSL, Network Design, MPLS, FTTx, SIP, WAN, Networking, Troubleshooting, Network Architecture, T1, Internet Services, Routers, WiFi, Wireless Networking, Cisco Technologies, Routing, Cable Modems, Computer Network..., DWDM, LAN-WAN, IP, RF, Network Engineering, IPTV, Telephony, Provisioning, Cabling, Ethernet, TCP/IP, Cable Television, Call Centers, Metro Ethernet, Switches, Cables, Vendor Management, HFC
Education
Jones International University 2000 — 2007
NCTI Courses
SCTE 2006 — 2006
BPS, Broadband Premise Specialist
Wave Broadband November 2014 - Present
Intellectual Ventures August 2013 - March 2014
Portland Trailblazers December 2012 - June 2013
Votre Management May 2011 - December 2012
Nordstrom May 2009 - January 2010
Delta Sigma Theta 2008 - 2009
Delta Sigma Theta 2008 - 2009
Delta Sigma Theta 2008 - 2009
Delta Sigma Theta 2008 - 2009
Skills
Advertising, Press Releases, Microsoft Office, Westlaw, Sales, Customer Service, Social Media, Editing, Public Speaking, Marketing, Program Management, Strategic Planning, Budgets, Fundraising, Research, PowerPoint, Legal Writing
Education
Florida Coastal School of Law 2011 — 2013
J.D, Law
Virginia State University 2005 — 2009
BA, Communication
Thomas M. Cooley Law School
Wave Broadband April 2015 - Present
Frontier Communications January 2014 - Present
Frontier Communications (Formerly Verizon Telecom) June 2010 - Present
Verizon June 2008 - December 2009
Skills
Project Management, Telecommunications, Telecommunications..., Fiber Optic Networks, Optical Fiber, Management, Leadership, Process Management, Budgets, OSP Engineering, Fiber Optics, Vendor Management, Cross-functional Team..., Strategy, Team Leadership
Education
University of Washington, Michael G. Foster School of Business 2012 — 2015
MBA, Marketing
Grinnell College 2003 — 2007
BA, Physics
BNSF Railway April 2014 - Present
Emerald City Entertainment June 2012 - Present
West Coast Entertainment September 2004 - Present
ShadowKaraoke June 2006 - December 2012
Phoenix Protective Corporation September 2009 - June 2012
Wave Broadband February 2008 - June 2009
Smokey Point Concrete July 2007 - January 2008
US Marine January 2006 - July 2007
Northwest Protective Service March 2005 - November 2005
Terminix October 2004 - January 2005
Skills
Creative Writing, Customer Service, Engine Rebuilding, Entertainment, Executive Protection, Fire Investigation, Firearms, Law Enforcement..., Leadership, Loss Prevention, Mac OS X, Microsoft Office, Microsoft Word, Microsoft Excel, Mobile Patrol, PowerPoint, Physical Security, Problem Solving, Rail Operations, Security Management, Social Networking, Strategic Planning, VoIP, Windows 7, Troubleshooting, Computer Hardware, Software Documentation, Management, Security, Time Management, Security Training, Outlook, Supervisory Skills, OS X
Education
ITT Technical Institute-Everett 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections, 3.0
ITT Technical Institute 2005 — 2010
Bachelor of Science degree, Criminal Justice
Fayetteville Technical Community College 1999 — 1999
Business Administration
Fayetteville Technical Community College 1999 — 1999
Nooksack Valley High School 1994 — 1997
Comcast Business January 2011 - Present
Wave Broadband September 2005 - August 2010
WaveDivision Holdings, LLC September 2005 - August 2010
Wave Division Holdings 2005 - August 2010
Comcast March 2003 - September 2005
Contract Work and Start-up Venture 2002 - 2003
QBeo 2000 - October 2001
Skills
Product Marketing, Marketing Strategy, Direct Marketing, Marketing Communications, Direct Sales, Sales Management, Salesforce.com, Sales Operations, Product Management, Project Planning, Corporate Branding, Advertising, Pricing Strategy, Public Relations, Community Relations, HTML, Copywriting, Print Production, Graphic Design, Telecommunications, Telemarketing, PRI, PBX, Program Management, InDesign, Illustrator, Dreamweaver, Negotiation, Media Relations, Media Planning, Media Buying, Media Production, Consultative Selling, Software Sales, Sales, B2B, Business Development, Customer Retention, Leadership, Selling, Strategic Partnerships, Enterprise Software, Marketing, Networking, Digital Media, Solution Selling, P&L Management, Cold Calling, Sales Process, Customer Acquisition
Education
University of Washington 1999 — 2001
B.A., Business Administration - marketing, management, int'l environment of business
Clark College 1997 — 1999
A.A.S., Business
Bellevue College 2010 — 2010
Continuing Education / Certificate Program, Internet Marketing, Database Design & Adobe CS
University of Washington 2002 — 2003
Continuing Education / Certificate Program - Incomplete, Software Program Management & Project Management
Washougal High School
Columbia River High School
Wave Broadband December 2014 - Present
SuperTek Industries January 2013 - April 2014
Compass Center October 2009 - August 2010
Skills
ServiceNow Express, SharePoint Server, Microsoft Office, C#, ASP.NET, Photoshop, Community Outreach, C++, PHP, MySQL, JavaScript, HTML5, CSS, SharePoint, Active Directory, Avaya IP Telephony, Office 365, Windows Server, SharePoint Designer, Microsoft SQL Server, Microsoft Exchange, Citrix, Citrix XenApp, Citrix XenDesktop, Drupal, DotNetNuke
Education
Lake Washington Technical College 2013 — 2015
Associate of Arts and Sciences (AAS), Information Technology Application Development, 3.0-3.5
Antioch University Seattle 2009 — 2012
PsyD, Clinical Psychology
Argosy University Seattle 2007 — 2010
Apria Healthcare April 2015 - Present
Currently seeking the right fit for me ..... December 2014 - March 2015
Blue Shield of California October 2014 - November 2014
Health Net March 2014 - March 2014
Service Response Partners October 2013 - March 2014
EnvisionRx December 2012 - October 2013
Wave Broadband March 2012 - August 2012
AmeriGas Propane November 2011 - March 2012
Elite Marketing August 2011 - March 2012
CAST Outsource Solutions September 2011 - November 2011
Skills
Proficient in CSG,..., Customer Satisfaction, SAP, Microsoft Office, Telecommunications, Conflict Management, Sales & Marketing..., Relationship building, Detail oriented, Collaborative Problem..., Integrity & Character, Invoicing, Integrity, Management, Employee Relations, Retail, Time Management, Marketing, Customer Retention, Wireless, Customer Experience, Sales, Leadership, Customer Service, Forecasting, Workforce Management, Call Centers, Negotiation, Broadband, Call Center, Direct Sales, Salesforce.com, Sales Operations, Sales Management, Team Leadership, Team Building, Sales Process, Avaya, Coaching, Teamwork, New Business Development, Account Management, Cross-functional Team..., Troubleshooting, Training, Solution Selling, Access, Selling, Hiring, B2B
Education
American River College 2003 — 2005
AS Pharmacy Science, Pharmacy Tech
Columbia Basin College 1978 — 1981
AS, Nursing RN
California North State College of Pharmacy
2005, progress
Wave Broadband November 2012 - Present
Synacor April 2012 - November 2012
Knorr Solutions October 2010 - April 2012
The World Company January 2008 - November 2010
Sunflower Broadband June 1998 - August 2008
JC Onramp August 1997 - May 1998
NetSpace Internet Services June 1996 - August 1997
Global Storefronts August 1995 - June 1996
Skills
Business Strategy, Change Leadership, Executive Management, Innovation, TV Everywhere, Negotiation, Competitive Analysis, Staff Development, Telecommunications, Strategic Planning, Contract Negotiation, Change Management, Television, Start-ups, Wireless, Leadership, Strategic Partnerships, Project Management, Public Relations, Optical Fiber, Broadband, Customer Service, Customer Satisfaction, Troubleshooting, Team Leadership, Strategy, Sales, Call Centers, Team Building, Management, Training, Marketing, Advertising, VoIP, Project Planning, VOD, Marketing Strategy, Networking, Product Management, Mergers & Acquisitions, Sales Process
Education
Kansas State University 1991 — 1997
BS, Social Science, Business, Education
A Place for Mom April 2009 - Present
Wave Broadband August 2006 - February 2008
Health and Rehab of North Seattle 2008 - 2008
Skills
Call Center, Training, Event Planning, Outlook, Sales, Microsoft Office, Research, Customer Service, Healthcare, Team Leadership, Account Management, Team Building, Marketing, Call Centers, Leadership, Management, Coaching, Human Resources, Software Documentation, Program Management
Education
University of Oregon 2003 — 2006
BS, Sociology & Anthropology
Lane Community College 2001 — 2003
AAOT, General Education
WOW! Internet, Cable & Phone November 2013 - October 2014
WaveDivision Holdings, LLC May 2012 - October 2013
Wave Broadband August 2011 - April 2012
Skills
Telecommunications, Call Centers, Billing Systems, VoIP, Vendor Management, Access, Invoicing, Troubleshooting, Software Documentation, Technical Support, IP, Broadband, IT Management, Information Technology, Servers, Provisioning, Databases
Education
Boise State University 2007 — 2011
Wave Broadband 2014 - Present
Montgomery & Graham, Inc. 2013 - 2014
Technology Association of Oregon 2012 - 2014
Comcast Business 2010 - 2013
CenturyLink 2008 - 2010
Verizon Enterprise Solutions 2006 - 2008
The Scroggin Group 2004 - 2007
Sprint Nextel 2001 - 2004
Motorola, Inc., Verizon Wireless, InFocus Corp., BearCom 1986 - 2001
Skills
Solution Selling, Direct Sales, Sales Operations, Strategy, Business Development, Managed Services, Sales, New Business Development, Enterprise Software, B2B, Networking, Telecommunications, Leadership, Selling, Team Building, Go-to-market Strategy, Management, Sales Management, Marketing Strategy, Team Leadership, Account Management, Channel Partners, Strategic Partnerships, Lead Generation, Product Marketing, Salesforce.com, P&L Management, SaaS, Customer Retention, Professional Services, Cloud Computing, Entrepreneurship, Sales Process, Strategic Planning, Direct Marketing, CRM, Competitive Strategies, SEO, Performance Management, Competitive Analysis, Marketing, Program Management, Training, Customer Acquisition, Coaching, Social Media Marketing, Cross-functional Team..., Sales Presentations, Wireless, Wireless Networking
Education
Oregon State University
BS, Communications
Integra July 2015 - Present
Wave Broadband June 2014 - July 2015
Living Naturally, Inc. January 2013 - July 2013
United Natural Foods September 2008 - December 2011
Living Naturally January 2007 - September 2008
New Hope Natural Media November 2002 - January 2007
Skills
Marketing, Sales Management, Trade Shows, Account Management, Sales, Advertising, Retail, New Business Development, Marketing Strategy, Event Planning, Merchandising, Strategy, Management, Inventory Management, Integrated Marketing, Food, Key Account Development, Online Advertising, Sales Operations, B2B, Email Marketing, Leadership, Budgets, Team Building, Selling
Education
Claremont McKenna College 1992 — 1996
Bachelor of Arts, Psychology
Cozi July 2011 - Present
Wave Broadband January 2004 - April 2012
Skills
Scrum, Software Development, Program Management, HTML, Microsoft Office, Usability Testing, User-centered Design, JavaScript, SQL, Java, Linux, Mobile Applications, User Experience
Education
University of Washington 2007 — 2011
BS, Computer Science
Green River Community College
Integra Telecom August 2010 - Present
Wave Broadband May 2010 - August 2010
Bulleri Networks July 2008 - October 2008
Mobile Messsenger February 2007 - October 2007
TelePacific Communications December 2005 - January 2007
Mpower Communications February 2000 - December 2005
Education
Riverside City College 1989 — 1992
Agiliant September 2014 - Present
Microsoft January 2014 - November 2014
Microsoft November 2012 - February 2014
Microsoft December 2010 - October 2012
People For Puget Sound January 2008 - December 2010
Wave Broadband January 2002 - February 2008
Hagens Berman Cycling Team 1995 - 2007
Cevian Technologies January 2002 - December 2004
n8 Development January 2000 - November 2001
WebEKG.com March 2000 - July 2001
Skills
Customer Service, Computer Hardware, Data Migration, Content Management, Networking, Program Management, SharePoint, Project Management, Management, Leadership, Cross-functional Team..., Enterprise Software, Training, Mobile Devices, Security, Agile Methodologies, Cloud Computing, Scrum, Software Project..., Software Development
Education
Gonzaga University 1991 — 1993
Bachelors, Business Admin
Skagit Valley College 1989 — 1991
AA, general - Transfer
Bellevue College 1989 — 1990
General
Bellevue College
Simplicity Consultant for Microsoft Corporation September 2011 - Present
Wave Broadband September 2010 - May 2011
Hawaiian Telcom October 2007 - September 2008
Hawaiian Telcom December 2005 - September 2007
Hawaiian Telcom May 2005 - November 2005
American Savings Bank October 2003 - April 2005
AT&T Wireless December 2001 - July 2003
AT&T Wireless February 2000 - November 2001
Honolulu Cellular Telephone Company June 1997 - January 2000
Skills
Product Management, Product Marketing, Cross-functional Team..., Strategy, Management, Email Marketing, Forecasting, Marketing, Marketing Strategy, Product Development, Marketing Communications, Program Management, Telecommunications, Wireless, Project Management, Online Advertising, E-commerce, Budgets, Project Planning, Creative Direction, Segmentation, Analysis, Security, Sales, Leadership, Customer Retention, Data Analysis, Integration, New Business Development, Testing, Mergers & Acquisitions, Training, B2B, Public Relations, Business Planning, Business Analysis, Requirements Gathering, Competitive Analysis
Education
Michigan State University
BA, Business - Marketing
Seattle University
MBA, Product Development, Project Management, New Venture Creation
Wave Broadband March 2014 - Present
Pavlov Media October 2011 - February 2014
Mobile Air Applied Science, Inc. (MA2SI) November 2005 - January 2012
Ygnition Networks September 2001 - August 2005
Darwin Networks September 1998 - April 2001
Dow Jones' TELERES 1996 - 1998
Skills
Strategy Development, Turn Around Management, Client Retention, Sales Management, Business Strategy, New Business Development, Operations Management, Strategic Planning, Marketing Strategy, Marketing Management, Strategic Partnerships, Customer Retention, Strategy, Management, Marketing, Management Consulting, Negotiation, Business Planning, Competitive Analysis, Account Management, Cross-functional Team..., Leadership, Product Management, Sales Operations, Forecasting, Selling, Call Centers, Mergers & Acquisitions, B2B, CRM, Networking, Product Development, Mobile Devices, Coaching, Market Research, Product Marketing, Go-to-market Strategy, Process Improvement, Analysis, P&L Management, Salesforce.com, Direct Sales, SaaS, Sales, Business Development
Education
Pacific Lutheran University - School of Business
Selkirk High School
High School Diploma
Skanska USA Building Inc. March 2011 - Present
Emerald City Athletic Club February 2014 - June 2014
Golds Gym Mukilteo August 2012 - August 2013
Maggiano's Little Italy February 2010 - March 2011
Wave Broadband January 2009 - June 2009
Skills
Microsoft Word, Microsoft Excel, Process Scheduler, Microsoft Office, Contract Management, Outlook, Customer Service, Sales, Marketing, Budgets, Operations Management, Contract Negotiation, Team Building, Construction Management, Leadership, Negotiation, Strategic Planning, Project Management, New Business Development, Procurement, Program Management, Construction, Time Management, Teamwork, Training, Purchasing, Management, PowerPoint, Project Planning, Team Leadership, Event Planning, Customer Satisfaction, Recruiting, Inventory Management, Data Entry, Social Networking, Supervisory Skills, Event Management, Public Speaking, Hospitality, Social Media, Public Relations, Employee Relations, Retail, Coaching, Social Media Marketing, Account Management, Sales Management, Fundraising, Facebook
Education
Cascadia Community College 2015 — 2016
Inglemoor High School 2007 — 2010
Wave Broadband October 2013 - Present
Astound April 2012 - September 2013
ARRIS February 2011 - May 2012
Comcast May 2009 - January 2011
SEFNCO Communications May 2009 - May 2010
Columbus Communications Jamaica Ltd. (Flow) June 2004 - September 2009
Marpin 2009 - 2009
GDIT 2008 - 2008
Skills
Fiber Optics, Optical Fiber, DWDM, Telecommunications, Network Design, Broadband, Metro Ethernet, Dark Fiber, IP, VoIP, System Deployment, Networking, AutoCAD, OSP Engineering, Cabling, Wireless, MPLS, Troubleshooting, Routers, Cisco Technologies, FTTx, Network Engineering, WAN, DOCSIS, HFC, Ethernet, Backhaul, Transmission, Routing, Telecommunications..., Provisioning, Telephony, Network Architecture, Switches, TCP/IP, CATV DESIGN, SDH, IPTV, RF, Data Center, Computer Network..., Wireless Networking, Lode data, RFOG, FTTH, FTTP
Education
Clover Park Technical College 1994 — 1996
Associate's degree, Engineering Design
Covestic April 2015 - Present
Covestic September 2013 - May 2015
Covestic November 2011 - September 2013
Wave Broadband July 2011 - October 2011
CompuCom July 2010 - July 2011
SuddenValues August 2009 - October 2009
Silicon Mechanics 2008 - 2008
Skills
SharePoint, Technical Support, Testing, Software Project..., Requirements Analysis, Software Documentation, Release Management, Windows 7, Active Directory, Windows Server, Troubleshooting, Disaster Recovery, Scrum, Data Center, Visio, System Deployment, SQL, Networking, Cloud Computing, Servers
Education
ITT Technical Institute-Seattle 2006 — 2008
Associate of Arts and Sciences (AAS), Information Technology
Wave Broadband June 2014 - Present
Comcast Business March 2013 - June 2014
Wave Broadband July 2011 - March 2013
Cbeyond July 2010 - July 2011
RETIREMENT PLAN SOLUTIONS August 2007 - July 2010
CLASSIC WINES OF CALIFORNIA June 2005 - February 2009
BEDROSIAN'S TILE MARBLE AND STONE June 2004 - June 2005
ALAMO CAPITAL INVESTMENTS April 2003 - June 2004
INFO CHECK, INC July 1999 - June 2003
Skills
Wine Sales, Microsoft Technologies, Voice Communications, Account Management, Telecommunications, Internet, Sales Management, Customer Service, Business, Data Warehousing, Entrepreneurship, IP, Key Account Management, Leadership, Microsoft Office, Network Security, Nutrition, Organization, Strategic Planning, VoIP, Web Services, Sales Operations, Cloud Computing, Direct Sales, Speech, Negotiation, Call Center, Selling, Contract Negotiation, Marketing Strategy, Advertising, Salesforce.com, Training, Cold Calling, Recruiting, B2B, Management, New Business Development, Sales, Coaching, Sales Process, Sales Presentations, Customer Satisfaction, Social Media Marketing, Product Marketing, Wine, Team Leadership, Networking, Team Building, Social Media
Education
Diablo Valley College 1995 — 1998
Fashion, Business & Marketing
Clayton Valley High School 1990 — 1994
Diploma, General Education
Wave Broadband July 2009 - Present
Skills
Customer Service, Customer Satisfaction, Sales, Telecommunications, Microsoft Office, Training, Wireless, Team Leadership, Microsoft Excel, Microsoft Word, Sales Management, Troubleshooting, Networking, VoIP, ICOMS, Project Management, Team Management, Corel, ACSR
Education
Washington State University 2015 — 2017
Bachelor’s Degree, Social Sciences
North Seattle College 2013 — 2015
Associate's Degree, Communication, General, 3.83
Bothell High School 1999 — 2002
High School Diploma
Big Fish Games May 2014 - Present
Terex Washington/Genie Industries December 2011 - April 2014
Amazon September 2011 - June 2012
ADP 2000 - 2012
Wave Broadband January 2011 - July 2011
Ascentium 2008 - September 2010
Cray Inc August 2000 - February 2008
Skills
Employee Benefits, ADP Payroll, Human Resources, Payroll, HRIS, New Hire Orientations, PeopleSoft
Education
Lake Washington Institute of Technology 2000 — 2010
Wave Broadband March 2015 - Present
Wave Broadband September 2014 - March 2015
Therapy Lounge November 2013 - January 2015
Wave Broadband July 2014 - September 2014
SOS Nannies September 2011 - July 2014
Espresso Elegance June 2011 - January 2012
Midge Costanza Institute February 2011 - June 2011
Best Buy August 2008 - December 2010
Oilily June 2007 - August 2008
Sechrist Design Associates May 2007 - September 2007
Skills
Social Media, Community Outreach, Public Speaking, Event Planning, Microsoft Office, Nonprofits, Research, Social Networking, Customer Service, Microsoft Excel, Project Management, Project Planning, Process Improvement, Process Flow..., Customer Communication, Music Industry, Social Media Marketing, Social Media Measurement, Social Media..., Music Review, Management, Training, PowerPoint, Leadership, Public Relations, Event Management, Sales, Marketing, Time Management, CRM, Microsoft Word, Editing
Education
San Diego State University-California State University 2006 — 2011
Bachelor of Arts, Political Science and Women's Studies, 3.5 GPA
Wave Broadband April 2014 - Present
Wave Broadband October 2012 - April 2014
Wave Broadband April 2012 - October 2012
Cristiano's Pizza November 2003 - April 2012
Skills
Telecommunications, Troubleshooting, Customer Service, Networking, VoIP, Team Leadership, Call Centers, Sales, IP, Technical Support
Education
Everett Community College 2006 — 2011
Information Technology
JenCor Staffing Solutions June 2015 - Present
Wave Broadband June 2008 - May 2015
Skills
IP, VoIP, Switches, WAN, Routers, Computer Network..., Routing, Network Engineering, Cisco IOS, SNMP, BGP, Ethernet, Linux, Linux Server, Linux Desktop
Education
Lake Washington Technical College 2007 — 2009
Network and System Administration/Administrator
Central Michigan University
OHL December 2013 - February 2014
LanceSoft, Inc. August 2013 - September 2013
Chinasoft International\Microsoft September 2012 - June 2013
Glotel, Inc. February 2012 - September 2012
CompuVest Corporation October 2010 - January 2012
PDS Tech, Inc. May 2010 - July 2010
VMC May 2010 - July 2010
WDS, A Xerox Company January 2009 - April 2010
Wave Broadband January 2005 - October 2008
Skills
Microsoft Office, Talent Acquisition, IT, Telecommunications, PC building, Network Administration, Network Security, Computer Network..., Customer Service, Technical Support, Inventory Management, Vendor Management, Information Technology, Networking
Education
Bellevue College 2015 — 2016
Associate’s Degree, Networking Services & Computer Systems, First Honors
Eastide Catholic 1996 — 2000
High School, HS Diploma, Second Honors
Microsoft (VMC Contract) October 2012 - March 2013
Quorum Review June 2010 - April 2012
Aetna Insurance, Inc December 2007 - October 2009
Wave Broadband August 2006 - April 2007
FESCO Agencies N.A. Inc August 2005 - July 2006
The Cobalt Group August 2004 - August 2005
Classmates Online, Inc July 2002 - August 2004
Classmates Online 2002 - 2004
Youth Stream Media February 2001 - May 2002
Acadio 2000 - 2001
Skills
MS Word (expert), MS Outlook (expert), MS Access, MS Excel, MS PowerPoint, Expert Internet Skills..., Outlook, Microsoft Word, PowerPoint, Access, Microsoft Excel, Troubleshooting, Team Building, Sales, Technical Support, Customer Service, Data Entry, Databases, Customer Satisfaction, Analysis, CRM, Training, Program Management, Call Centers, Quality Assurance, Management, Process Improvement
Education
Central Washington University 1993 — 1996
BA, Anthropology/Linguistics & Minor in English
Highline Community College
AA, Creative Writing
University of the People May 2015 - Present
Altig - American Income Life Insurance Company March 2013 - May 2015
Altig - American Income Life Insurance Company May 2011 - February 2013
Wave Broadband August 2010 - February 2011
Einstein Bros. Bagels January 2008 - February 2009
Skills
Customer Service, Organized Multi-tasker, Technical Support, Cashiering, POS, Organization, Filing, Distance Learning, Experiential Learning, Email, Telephone Skills, Life Insurance, Service Coordination, Sales Leads, Quality Assurance, Phone Etiquette, Multi-line Phone, Singing, Troubleshooting, Video Editing, Web Design, Accident Insurance, Compensation Structures, Sales Compensation, Professional..., Email Etiquette, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Sales Commissions, Commitment to Customer..., Reporting & Analysis, Disability Insurance, Resource Management, Public Relations, Modeling, Hiring Practices, Employee Benefits, Sales, Management, Time Management, Project Planning, Sales Operations, Recruiting, Customer Satisfaction, Leadership
Education
University of the People 2015 — 2019
Bachelors of Science, Business Administration
Bellevue Community College 2011 — 2013
Associate of Arts (A.A.) in Business Administration, Human Resources Management and Services
Broward Community College 2008 — 2010
Dual Enrollment / Running Start Program
Wave Broadband June 2015 - Present
MegaPath September 2014 - Present
MegaPath February 2014 - Present
MegaPath Inc. February 2011 - Present
Wave Broadband 2015 - 2015
Wave Broadband 2015 - 2015
Speakeasy March 2010 - February 2011
Power Plus Technical Distributors August 2008 - February 2009
Anixter March 2007 - March 2008
Western Wireless 1998 - 2001
Skills
Strong Work Ethic, Accountability, T1, Team Building, Time Management, Ownership, Team Leadership, Technical Training, Oral & Written..., Project Management, Cross Functional Team..., Leadership, B2B, Problem-Solving, Management, VoIP, Remote Troubleshooting, Equipment Installation, Internet Troubleshooting, Managed Services, Process Improvement, Thinking Outside The Box, Inquisite, Sales, Flexibility, Adaptability, OSI Model, TCP/IP protocols, Process Efficiency, Data Assimilation, Initiative, Appreciation of..., Sense of Humor, Assimilation, One Call Resolution, Procurement, Presentations, Apple OS, Events Coordination, Telecommunications, Networking, Wireless, Call Centers, Troubleshooting, Account Management, WAN, IP, Solution Selling, Cisco Technologies, Cloud Computing
Education
Lake Washington Technical College 2004 — 2007
Associate's degree, Multimedia and Design
Liberty High School 1987 — 1990
High School Degree, General Studies
QBE Insurance December 2014 - Present
Wave Broadband February 2014 - March 2014
Costco Wholesale August 2013 - November 2013
Costco Wholesale November 2012 - January 2013
WinEstimator January 2012 - October 2012
Dick's Sporting Goods 2011 - 2012
Skills
Customer Service, Merchandising, Retail Sales, Store Management, Inventory Control, Outlook, Visual Merchandising, Store Operations, Inventory Management, Data Entry, Retail, Sales, Loss Prevention
Education
Pima Community College 2009 — 2011
Associate's degree, General Studies
University of Arizona 2007 — 2009
Communications
Jencor June 2015 - Present
Wave Broadband June 2013 - June 2015
Wave Division Holdings, LLC July 2010 - June 2013
Wave Broadband, LLC June 2009 - July 2010
Expedient Technology, LLC November 2006 - June 2007
Skills
Linux, SNMP, Network Engineering, Cisco IOS, IP, Routing, Cisco Technologies, Switches, Broadband, Routers, WAN, Ethernet, Computer Network..., MPLS, Network Design, VoIP, Fiber Optics, Routing Protocols, Networking, Telecommunications, Wireless, Troubleshooting, Optical Fiber
Education
Edmonds Community College 2003 — 2006
BlackPoint IT Services June 2015 - Present
Wave Broadband January 2015 - June 2015
Close-it Mortgage Services July 2013 - November 2014
US Army Reserve June 2012 - October 2014
B Squared Construction LLC August 2012 - June 2013
Skills
Active Directory, Hardware, Routers, Software Installation, Technical Support, Windows 7, Networking, Remote Desktop, VMware ESX, OS X, Troubleshooting, Windows Server, Android, Service Desk, iOS, iPhone, Printers, Call Centers, TCP/IP, Switches, Servers, Help Desk Support, Microsoft Exchange, Wireless Networking, Windows XP
Education
Bellevue College 2015 — 2018
Bachelor of Applied Science (B.A.Sc.), Computer Systems Networking and Telecommunications
Shoreline Community College 2015 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer Science, 3.0
Bodtker Telecom Consulting 2007 - Present
Mountain Ltd (contractor) July 2014 - February 2015
Wave Broadband July 2012 - July 2013
CenturyLink 2011 - 2012
ComGroup 2008 - 2009
Nordstrom 1998 - 2008
FedEx Kinkos 2006 - 2006
Comcast 2005 - 2005
Qwest Communications 1989 - 2004
Qwest (US West) 1989 - 2004
Skills
Project Management, Program Management, Product Management, Vendor Management, Account Management, Operations Management, Sales Management, Product Marketing, Sales Operations, Management, Technical Support..., TEM, Telecommunications, VoIP, MPLS, Managed Services, Wireless, New Business Development, Customer Service, Salesforce.com, CRM, Networking, WAN, Strategy, Cross-functional Team..., Enterprise Software, Direct Sales, Ethernet, Integrated Access, Metro Ethernet, Marketing, Mobile Devices, Visio, Co-location, Analysis, Data Center, VPN, Call Centers, IP, Consultative Selling, Budgets, Optical Fiber, Negotiation, Training and Coaching, MS Office, Project,..., Sales, Solution Selling, Project Planning, Telephony, Team Leadership
Education
Bellevue College 2013 — 2015
Associate's Degree, Business Technology Degree, Web Marketing Specialist Certificate, SEO
Bellevue College 2010 — 2010
Project Management Certificate, Project Management
Hill Associates Inc and Telecommunications Research Associates (TRA) 2000 — 2000
Certificate, Telecommunications
University of Phoenix 2000 — 2000
Telecommunications/Data Certificate, Telecommunications/Data
University of Oregon
Business Administration
Wave Broadband August 2015 - Present
Game Truck March 2014 - August 2015
LTC Financial Partners November 2012 - February 2014
Pizza Hut September 2011 - April 2012
Skills
Troubleshooting, SQL, HTML, CSS, JavaScript, Technical Support, Customer Service, Software Documentation, Computer Hardware, SharePoint, System Administration, Training, Customer Satisfaction, Time Management, Microsoft Office, Windows 7, PowerPoint, Customer Experience, Leadership, Team Leadership, Coding Experience, Cash Register, Insurance, Long Term Care Insurance
Education
Bellevue College 2013 — 2016
Associate in Applied Science-T Degree, Software Development - Information Systems
MAJIQ Inc. June 2014 - Present
MAJIQ Inc. December 2013 - June 2014
Beads du Monde October 2011 - June 2013
Speakeasy November 2009 - May 2010
Wave Broadband March 2007 - May 2009
Skills
Technical Support, Operating Systems, Management, Call Centers, Routers, Warehousing, Shipping, Troubleshooting, VoIP, Customer Service, VPN, Customer Satisfaction, Customer Experience, Computer Hardware, Windows 7, Networking, Customer Retention, Software Documentation, XP, Wireless Networking, Project Management, Process Flow..., Account Management, Customer Support, Help Desk Support, Microsoft Office
Education
Redmond High School 2003 — 2006
High school diploma, General Studies
Lake Washington Technical College
Wave G - Formerly CondoInternet July 2015 - Present
Wave Broadband April 2014 - July 2015
Williams-Sonoma, Inc. October 2013 - April 2014
Main Street Property Services, Inc. January 2012 - May 2013
Williams-Sonoma, Inc. May 2010 - December 2011
Skills
Event Planning, Marketing, Customer Service, Social Media, Public Relations, Sales, Retail, Interior Design, Visual Merchandising, Real Estate, Real Estate Transactions, Property Management, Budgets, Product Design, Illustrator, InDesign, Community Outreach, WordPress, Office Administration, Microsoft Office, Event Management
Education
California State University-Chico 2004 — 2009
Bachelor's Degree, Interior Design and Art History
Wave Broadband March 2008 - June 2012
QinetiQ North America March 2007 - March 2008
US Navy January 2003 - January 2007
Skills
IT Operations, IT Solutions, RF Engineering, VoIP, Windows 7, Windows XP, Windows Vista, Windows 8, Windows Server, Mobile Technology, Project Management, Microsoft Office
Education
ITT Technical Institute 2014 — 2015
Bachelor’s Degree, Project Management, 4.0
ITT Technical Institute-Owings Mills 2012 — 2014
Associate’s Degree, Network and System Administration/Administrator, 4.0
Wave Broadband August 2012 - Present
MWH Development February 2002 - June 2010
Skills
Sales, Customer Service, Account Management, Sales Operations, Direct Sales, Team Leadership, Solution Selling, Sales Process, Customer Satisfaction
Education
Centralia College 1995 — 1997
General Studies
Centralia College
Wave Broadband July 2015 - Present
Saunders line construction April 2013 - Present
Pauley construction April 2012 - April 2013
Montana Opticom February 2007 - March 2012
Skills
Mechanics, Inspection, Engineering, Safety Management..., Construction Safety, Supervisory Skills, Construction Management, Carpentry, Piping, Factory, Process Scheduler
Education
Montana State University-Bozeman 2002 — 2006
Whitehall High School
Wave Broadband June 2013 - Present
Freelance Film & Video September 2009 - Present
Wave Broadband September 2009 - August 2012
SCANtv June 2010 - August 2010
Skills
Final Cut Pro, Final Draft, Product Design, Camera, After Effects, Post Production, Camera Operating, Screenwriting, Video, Film, Producing, Editing, Lighting, Sound, Broadcast, Directing, Graphic Design, Cinematography, Documentaries, Photoshop, Comedy, Motion Graphics, Photography, Music Videos, Advertising, Videography, Short Films, Multimedia, Video Editing, Non-linear Editing, Acting, Video Production, Film Production, HD Video, Feature Films, Television, Soundtrack Pro, Mac, Creative Writing, Avid Media Composer, Film Editing, Entertainment, Premiere, Commercials, Scripting, Canon DSLR, Digital Photography, Production Managment, Media Production, Visual Effects
Education
Seattle Central Community College 2009 — 2011
A.A.S., Film & Video
Wave Broadband September 2014 - Present
Staley Technologies Inc. April 2013 - September 2014
Comcast Cable January 2008 - July 2011
Comcast Cable May 2006 - January 2008
SureWest Communications May 2003 - May 2006
Skills
Leadership, Communicative Skills, Telephony, Telecommunications..., Training, Computer Repair, Computer-savvy, Networking, Wireless Routers, Router Configuration, Premise Wiring, Wiring Diagrams, Software Solutions, Music, Perfect Attendance, Superior organizational..., Technology, Drums, Optical Fiber, Fiber Optics, Troubleshooting, System Deployment, Testing, Computer Network..., Customer Satisfaction, Routers, Cabling, Computer Hardware, IP, Hardware, Windows 7, Cables, LAN-WAN, Network Engineering, Customer Service, Structured Cabling, Wireless Networking, Cat5, WAN, Switches, Cisco Routers, Hardware Installation, Network Design, T1, Cable Management, Wireless, Telecommunications, Project Management, Technical Support, Software Installation
Education
Heald College-Roseville 2011 — 2013
Associate’s Degree, Network/Security
Wave Broadband September 2015 - September 2015
Self employed January 2014 - July 2015
ACE AgriShop June 2015 - June 2015
Ortlieb USA August 2014 - March 2015
McSqueegie Services August 2012 - January 2015
Safe Systems March 2014 - August 2014
KCDA July 2013 - September 2013
Engineering LAS Iowa State University January 2013 - June 2013
Bergman Challenge Hall Chair September 2012 - June 2013
Iowa State Hilton Coliseum February 2012 - August 2012
Skills
Engineering, Microsoft Office, AutoCAD, Dance, Physics, Manufacturing, Project Management, Microsoft Excel, SolidWorks, Product Development, Microsoft Word, Matlab, CAD, PowerPoint, Continuous Improvement, Mechanical Engineering, Customer Service, Strategic Planning, Project Planning, Negotiation, Warehousing, Fitness, Mathematics, Calculus, Social Media, Social Engineering, Assembler, Music, Logistics, Web Design, Adobe Elements 8, Photoshop Elements, HTML5, CSS, PHP, Web Development, Creative Writing, Data Analysis, Event Planning, Event Management, Process Improvement, Social Networking, Research, Graphic Design, Outlook, Entrepreneurship, Troubleshooting, Telecommunications, Cable Broadband, Wireless Broadband
Education
Green River Community College 2014 — 2015
Associate’s Degree, Theoretical and Mathematical Physics, 3.28
Highline community College 2013 — 2014
Associates in science, Mechanical Engineering, NAN
Iowa State University 2011 — 2013
NAN, Mechanical Engineering
Auburn Mountainview High school 2009 — 2011
High School, Science, Alumni
KMTA &MMTA 2008 — 2011
Technology, Business, and Design
Lake Washington Institute of Technology July 2015 - Present
Self Employed July 2013 - Present
Wave Broadband May 2014 - December 2014
Magdalena Ridge Observatory June 2005 - June 2013
National Radio Astronomy Observatory January 2005 - April 2005
Skills
Photoshop, Illustrator, HTML, PHP, CSS, InDesign, Dreamweaver, Matlab, Physics, LaTeX, Optics, Microsoft Office, Zemax, Solidworks, Programming, Adobe Acrobat, LightTools, Windows, Mac OS, Linux, WordPress, Experimentation, Web Design, Event Planning, Fundraising, Educational Outreach, Social Media, SEO
Education
New Mexico Institute of Mining and Technology 2008 — 2013
Master of Science (MS), Physics w/ Instrumentation, GPA 3.5
New Mexico Institute of Mining and Technology 2000 — 2005
BS, Physics w/Astrophysics Option
Redondo Union High School 1996 — 2000
High School, General, 9-12
Wave Broadband September 2013 - Present
J. Stone Promotional Advertising LLC. June 2013 - October 2013
Utility Telephone May 2011 - March 2013
The Resource Board September 2011 - January 2013
Pac-West Telecomm November 2010 - May 2011
Teleset.com September 2009 - April 2010
Valley Yellow Pages June 2009 - September 2009
AT&T February 2008 - February 2009
AT&T January 2006 - March 2008
SBC July 2000 - January 2006
Skills
Telecommunications, VoIP, Managed Services, Solution Selling, Account Management, Telephony, Unified Communications, MPLS, Co-location, Sales Management, Sales, Direct Sales, Contract Negotiation, New Business Development, Cloud Computing, Start-ups, Strategic Partnerships, Sales Operations, Leadership, Management, Salesforce.com, Security, Networking, Ethernet, Network Design, SaaS
Education
California State University-Sacramento 1983 — 1987
BS, Marketing, Business Administration
San Ramon Valley
Bachelor of Science (B.S.), Marketing
Verizon Wireless June 2014 - Present
ADT December 2013 - June 2014
Comcast Cable December 2011 - October 2012
Wave Broadband May 2011 - December 2011
Skills
Computer Application..., Computer Hardware, Troubleshooting, Sales, Direct Sales, Sales Prospecting, Customer Service, Customer Support, Microsoft Office, Time Management
Education
Cosumnes River College 2003 — 2005
Computer Science
KPMG US October 2013 - Present
KPMG US July 2011 - September 2013
Zumiez March 2010 - June 2011
SNC Lavalin Constructors Inc. October 2006 - March 2010
Wave Broadband September 2005 - September 2006
Behringer USA April 2005 - September 2005
King County Library System May 2002 - July 2005
Skills
Training, Human Resources, Management, HRIS, Reporting & Analysis, Performance Management, Employee Relations, Administration, Employee Benefits, Event Planning, Research, Applicant Tracking..., Onboarding, New Hire Orientations
Education
Washington State University - College of Business and Economics
Bachelor of Arts (BA), Business Administration
Bellevue Community College
Associate of Arts (AA), Business/Communications
Wave Broadband July 2015 - September 2015
Small Business Expo July 2015 - July 2015
Julep Beauty June 2015 - June 2015
Highland Refrigeration May 2015 - May 2015
SHOES.COM March 2015 - April 2015
Freelance January 2014 - January 2015
Soar 2012 - 2015
United Way of King County July 2014 - July 2014
S.S Marketing February 2014 - April 2014
Aerotek August 2013 - January 2014
Skills
PowerPoint, Word, Non-profits, Event Planning, Community Outreach, Volunteer Coordination, Outlook, Microsoft Office, Excel, Writing, Research, Volunteer Management, Business Communications, Report Writing, Microsoft Office 2007, Customer Service, Data Entry, Internet Explorer, Social Networking, Spreadsheets, Teamwork, Microsoft Excel, Microsoft Word, Social Media, Public Speaking, Troubleshooting, Microsoft Publisher, Data Analysis, Lotus Notes, Google Docs, System Administration, Help Desk Support, Training, Blogging, Technical Support, Windows 7, Project Planning, Windows, Networking, Critical Thinking, Team Building, Computer Hardware, Leadership, Facebook, Nonprofits, Budgets, Creative Writing, Customer Satisfaction, Time Management, Salesforce.com
Education
Bellevue Community College 2011 — 2012
Introduction To Technical Support Year Up Puget Sound, Business & Communication
Renton Technical College 2011 — 2012
GED, GED
Year Up Puget Sound 2011 — 2012
Professional and Technical Development Certificate, IT, Business Communications
Nathan Hale High School 2009 — 2011
Graphic Design
TalentWise March 2015 - Present
Wave Broadband January 2015 - March 2015
More Thana Farm June 2014 - August 2014
Cascadia Community College July 2012 - August 2014
Intelius January 2009 - April 2012
Staffmark @ R.R. Donnelley, Inc. June 2007 - July 2008
T-Mobile February 2001 - June 2007
Skills
Highly detail oriented, Multi Tasking, Driving Efficiency, Team Building, Volunteering, Microsoft Office, Spreadsheets, Technical Writing, Customer Satisfaction, Customer Retention, Negotiation, Leadership, Time Management, Call Centers, Sales, Training, Software Documentation, Customer Service, Management, Microsoft Excel, Microsoft Word, Account Management, Coaching, Process Improvement, Employee Relations, Team Leadership, Analysis, Program Management, PowerPoint, Inventory Management, Data Analysis, Social Networking, Project Management
Education
Cascadia Community College 2012 — 2014
Pursuing Associates Degree, Environmental Engineering Technology/Environmental Technology
North Kitsap Highschool 1997 — 1998
Diploma, General Studies
LegalShield and GoSmallBiz March 2012 - Present
Wave Broadband March 2015 - Present
TelePacific Communications October 2012 - March 2015
TELEKENEX August 2010 - February 2012
Healy & Co September 2008 - April 2010
Yipes Enterprise Services, Inc. June 2004 - August 2008
Reliance Globalcom 2007 - 2008
AT&T Broadband June 1998 - March 2003
TeleCommunications Inc, (TCI) May 1988 - June 1998
TeleCommunications Inc (TCI December 1980 - May 1988
Skills
Telecommunications, Vendor Management, Troubleshooting, Direct Sales, Team Building, Ethernet, Contract Negotiation, Call Center, Operations Management, Network Design, Process Improvement, Customer Satisfaction, New Business Development, MPLS, IP, Customer Service, Leadership, Management, Call Centers, Team Leadership, Networking, Managed Services, Wireless, Sales, VoIP, Service Delivery, Product Management, Start-ups, Salesforce.com, WAN, Product Development, Cross-functional Team..., Cloud Computing, Solution Selling, Data Center
Education
University of Phoenix 1993 — 1996
BSBA, Business Adminstration
Pennsylvania College of Technology 1974 — 1976
Associate, Electronic Technology
Wave Broadband December 2014 - Present
Noel Communications, Inc. October 2012 - November 2014
Kanobe, Inc. 2012 - October 2012
Integra Telecom 2011 - 2012
Lehigh Outfitters - Iron Age 2006 - 2010
Integra Telecom 2006 - 2006
Qwest Communications 2004 - 2006
Accessign International 1992 - 2004
Gravograph 1987 - 1992
Friden Alcatel 1982 - 1987
Skills
Managed Services, VoIP, Telecommunications, Direct Sales, Solution Selling, Co-location, Unified Communications, Cloud Computing, Sales Operations, Ethernet, Sales, Sales Management, Account Management, SIP Trunking, MPLS, Customer Service, Networking, B2B, Lead Generation, New Business Development, SIP, Data Center, T1, Internet Services, Cold Calling, Sales Presentations, Sales Process, Salesforce.com, Broadband, Selling, Customer Satisfaction, Proposal Writing, Consultative Selling, Telephony, Partner Management, Professional Services, Optical Fiber, Metro Ethernet, Call Centers, PRI, Channel Partners, Strategic Partnerships, Territory, Key Account Management, Customer Relations, Hosted Services
Education
Linfield College 1976 — 1978
Performance Major
salesforce.com February 2014 - Present
salesforce.com August 2008 - January 2014
Wave Broadband July 2006 - June 2008
Modena March 2004 - June 2006
RCN March 2003 - March 2004
Skills
Salesforce.com, Cloud Computing, PaaS, SaaS, Enterprise Software, Solution Selling, CRM, Lead Generation, Software Industry, Sales Process, Force.com, Professional Services, Sales Enablement, Demand Generation, Partner Management, Marketing Automation, Strategic Partnerships, Go-to-market Strategy, Business Alliances, Channel Partners, Pre-sales, Direct Sales, Account Management, Analytics, Complex Sales, Sales, Sales Management, Sales Operations
Education
Università degli Studi di Perugia 2000 — 2000
Certificate in Technical/Business
PUC-RS 1995 — 2000
B.S. Control and Automation Engineering (Mechatronics), Mechatronics Engineering, graduate with first place honors
Wave Broadband September 2015 - Present
CHC Consulting, LLC March 2014 - March 2015
CHC Consulting, LLC August 2007 - March 2014
AT&T November 2001 - July 2007
AT&T December 2000 - November 2001
AT&T November 1999 - December 2000
AT&T June 1998 - November 1999
Fletcher Communications June 1997 - August 1997
Skills
Strategic Planning, DS3, T1, Outside Plant, Fiber Optics, Telecom Network Design, Program Management, Project Management, Process Improvement, SONET Technology, DWDM, OC3, OC12, OC48, Metro Ethernet, Fiber Backbone, Design Engineering, Central Office..., Vendor Management, Customer Service, Microsoft Office, Management, Leadership, Business Analysis, Cross-functional Team..., Budgetary..., Problem Solving, Quality Control, Analytical Reasoning, proje
Education
Baylor University 1994 — 1997
Bachelor of Arts, History. Minor: Business Administration
Fast Water Heater Company April 2014 - July 2014
Fast Water Heater Company October 2013 - April 2014
Wave Broadband February 2013 - October 2013
Trupanion July 2011 - June 2012
Santa Clara University Student Call Center July 2007 - December 2008
Skills
Customer Service, Public Speaking, Social Media, Microsoft Office, Cold Calling
Education
Santa Clara University 2005 — 2008
Undeclared, General Business
International Community School
Wave Broadband October 2010 - Present
ACS, a Xerox Company - for Travelocity Cruises 2008 - 2010
ACS, a Xerox Company - for Virgin America Airlines 2008 - 2009
Skills
Call Centers, Customer Satisfaction, Troubleshooting, Sales, Team Leadership, Telecommunications, Project Management, Customer Service, Technical Support, Direct Sales, Process Improvement, Account Management, Sales Management, Business Analysis, Sales Operations, Networking, Solution Selling, Team Management, Management, Vendor Management, Wireless, Managed Services, Requirements Analysis, Service Delivery, Analysis, Software Documentation, Mind reading
Education
Bellevue College 2014 — 2016
Associate's Degree, Digital Marketing, 3.52
Wave Broadband December 2013 - Present
Suddenlink Communications May 2008 - November 2013
Suddenlink Communications October 2006 - May 2008
Suddenlink Communications May 2006 - October 2006
Cox Communications September 2005 - May 2006
Skills
Billing Systems, Billing, Call Center, Spreadsheets, Customer Service, Customer Satisfaction, Troubleshooting, Customer Relations, Word, Typing, Microsoft Office, Excel, PowerPoint, Invoicing, Call Centers, Microsoft Excel, Management, Telecommunications, Team Leadership, Training, PeopleSoft, Windows 7, Technical Support, Telephony, Wireless, Team Building, Process Improvement, Security, Networking, Sales, Microsoft Word, Software Documentation, Leadership, Time Management, VoIP, Customer Experience, Salesforce.com
Education
Kirkwood Community College 2013 — 2015
Water Environmental Technology, Water Quality and Wastewater Treatment Management, pending
Pitt Community College 2010 — 2012
AA, University Transfer
Mohave Community College 1993 — 1994
Nintendo June 2013 - Present
HTC January 2011 - June 2013
HTC October 2010 - June 2011
Catalysis May 2010 - October 2010
Weber Shandwick November 2007 - November 2009
Weber Shandwick December 2005 - November 2007
Wave Broadband July 2004 - December 2005
National Multiple Sclerosis Society July 2003 - July 2004
The Metropolitan Environmental Trust September 2001 - July 2003
Skills
Analyst Relations, Integrated Marketing, Digital Marketing, Social CRM, Public Relations, Social Media, Media Relations, Digital Strategy, Marketing Communications, Corporate Communications, Crisis Communications, Marketing Strategy, Social Media Marketing, Change Management, Mobile Devices, Customer Experience, Strategy, Social Media Strategist, B2B, Marketing, Analytics, CRM, Content Strategy, Strategic Communications, Management, Strategic Planning, Mobile Marketing
Education
Drury University 1997 — 2001
BA
Wave Broadband April 2015 - Present
Spectrum Networks, Inc. February 2007 - Present
Seattle's Best Internet, LLC. February 2007 - Present
Wave Broadband September 2013 - April 2015
Applied Data Solutions, LLC. January 2005 - January 2015
Accelerated Internet Solutions, LLC. 2007 - November 2012
PocketiNet Communications Inc January 2001 - September 2007
Skills
Start-ups, Strategic Partnerships, Business Development, Telecommunications, Project Management, Contract Negotiation, Sales, Business, Account Management, Data Center, Management
Education
Eastern Washington University 2002 — 2008
Masters, Business Administration
Eastern Washington University 2002 — 2006
Bachelor's degree, Management Information Systems and Economics
Wave Broadband June 2015 - Present
Wave Broadband July 2011 - June 2015
Wave Broadband May 2010 - July 2011
Skills
Troubleshooting, Microsoft SQL Server, JavaScript, Web Development, Network Administration, IP, Linux, SQL, Perl, HTML, Ubuntu, Web Applications, PHP, Git, Database Design, C++, MVC, MySQL, Android, SOAP, OOP, SSRS, Python, Apache, jQuery, T-SQL, XML, CSS, LAMP, AJAX, C#, .NET, Laravel, JSON, CentOS, Oracle, API Development, C, Boost C++, REST, DNS, OGRE, Telecommunications, Databases, ORM, VoIP, Networking, Software Design, TCP/IP
Education
Edmonds Community College 2004 — 2016
Associate of Science (AS), Computer Science
Wave Broadband August 2015 - Present
Unemployed November 2014 - August 2015
T-Mobile February 2002 - November 2014
Allied Telesis 1991 - 2001
Skills
Business Objects, Business Intelligence, Data Warehousing, ETL, Business Analysis, Requirements Analysis, Crystal Reports, SQL, Visio, Requirements Gathering, Teradata, Microsoft SQL Server, Data Modeling, SDLC, SSIS, Tableau, Microsoft Office, Microsoft Excel, Pivot Tables, Telecommunications, Process Improvement, SharePoint, Wireless, Analysis
Education
Northwest Nazarene University 1988 — 1989
Psychology
Wave Broadband July 2013 - Present
Wave Division Holdings May 2005 - July 2013
Wave Broadband May 2005 - August 2010
Qwest Communications January 2000 - May 2005
Porter Hills Presbyterian Village February 1997 - May 1999
Skills
Call Center, Telecommunications, Salesforce.com, Sales Operations, Sales Management, Account Management, Sales, Customer Service, Workforce Planning, Microsoft Office, Customer Satisfaction, Program Management
Education
Aquinas College 1995 — 1998
BA, Sociology/Psychology
Wave Broadband September 2014 - Present
Skills
Sales Management, Foreclosures, Short Sales, Sales, First Time Home Buyers, Sellers, Management, Finance, Customer Service, Buyer Representation, Customer Satisfaction, Loans, Negotiation, Marketing, Customer Retention, Sales Process, Team Building, Profit, Sales Operations, Automotive, New Business Development
Education
Northern Arizona University 1991 — 1994
Bachelor of Applied Science (BASc), Microbiology, General, 3.4
Northern Arizona University 1990 — 1994
Love the outdoor life, Microbiology, General
Apex Systems 2012 - Present
Rob Tripp, LMP April 2010 - Present
Worksite Massage December 2011 - November 2012
Whole Health Chiropractic July 2011 - November 2011
Wave Broadband April 2011 - May 2011
Dreamclinic Massage November 2010 - March 2011
Calphalon Kitchen Outlet November 2010 - January 2011
Massage Envy September 2010 - October 2010
WDS Global July 2005 - March 2009
US Navy December 1998 - September 2006
Skills
Cashiering, Therapeutic Massage, Chair Massage, Trigger Point Therapy, Deep Tissue Massage, Wellness, Myofascial Release, Medical Massage, Sports, Treatment, Reflexology, Customer Service, Call Center, Swedish massage, Typing, MS Office Products..., Internet web browsers..., Microsoft Word, Browsers, Networking, Call Centers, Troubleshooting, PowerPoint, Swedish
Education
Cortiva Institute 2009 — 2010
Certificate, Massage Therapy
Eastern Washington University 2006 — 2008
BA, Interdisciplinary Studies
Wave Broadband March 2015 - Present
Winning Edge Innovation Solutions February 2006 - March 2015
Inland Networks February 2009 - February 2015
Inland Cellular May 2004 - February 2015
AT&T Global Services 2000 - 2001
Skills
Entrepreneurship, Leadership Development, Non-profit Leadership, Political Campaigns, Marketing Strategy, Innovation Development, Team Leadership, Public Speaking, Nonprofits, Training, Fundraising, Budgets, Mobile Devices, Telecommunications..., Cable Television, Telecommunications, Problem Solving, Politics, Grassroots Organizing, Grassroots Fundraising, Event Planning, Political Consulting, Volunteer Recruiting, Volunteer Management, Campaign Strategies, Web Development, Social Media Marketing, Grief Counseling, Wireless Broadband, Customer Retention, CDMA, SMS, Direct Sales, Public Relations, Product Marketing, Customer Service, Customer Satisfaction, B2B, Call Centers, Strategic Partnerships, Product Management, Sales, Account Management, Leadership, Strategic Planning, Team Building
Education
Central Washington University 2009 — 2012
Political Science and Government
Moody NW 2002 — 2004
AAS
Wave Broadband August 2015 - Present
Verizon Wireless August 2014 - August 2015
Convergys May 2010 - July 2014
Fry's Electronics January 2009 - March 2010
Skills
Customer Service, Training, Microsoft Office, Leadership, Windows, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Research, Public Speaking, Customer Satisfaction, Troubleshooting, Awesomeness, High Fives
Education
Chemeketa Community College 2008 — 2010
None, Computer Science
2003 - 2007 North Marion High School 2003 — 2007
High School Diploma
Wave Broadband June 2015 - Present
stable company February 2014 - Present
Dish Network January 2012 - February 2014
Structured Broadband Services April 2011 - July 2011
Structured Broadband Services 2011 - 2011
Liberty Property Management January 2010 - October 2010
Keller Williams Realty 2007 - January 2010
AC Square Inc May 2009 - December 2009
Charter Communications July 2007 - February 2009
Keller Williams January 2007 - May 2007
Skills
Fiber Optics, Strategic Planning, Management, Budgets, Broadband, Project Management, Leadership, Project Planning, Telecommunications, Team Building, Training, Coaching, Customer Service, Networking, Network Design, Team Management, Public Speaking
Education
Santa Rosa Junior College 1987 — 1991
Certificate, Supervisory Management
Sonoma State University 1974 — 1976
General Education
Laguna Beach High School 1971 — 1975
Private Company October 2010 - Present
Wave Broadband April 2008 - October 2010
World Village Technologies March 2002 - April 2008
Skills
Training, Budgets, Human Resources, Analysis, Sales, Quality Assurance, Accounts Payable, Business Process, Accounts Receivable, Policy
Education
Central Washington University
Bachelor Arts, Education, Music
Red Cross CPR
Wave Broadband September 2015 - Present
Wave Broadband February 2015 - September 2015
Spectrum Networks LLC at Wave Broadband August 2014 - February 2015
Spectrum Networks LLC at Wave Broadband June 2013 - August 2014
Seapine Brewing Company March 2013 - February 2014
Google February 2012 - June 2013
Soha and Lang April 2009 - February 2012
Linfield College August 2006 - December 2008
Linfield College August 2005 - May 2006
The Seattle School of Theology & Psychology April 2003 - March 2004
Skills
Project Management, Sales Operations, Sales Process, Operations Management, HTML, Social Networking, Databases, Research, Data Analysis, Time Management, Web Design, Library Science, Human Resources, Illustrator, Photoshop, Event Planning, Event Management
Education
University of Washington iSchool 2010 — 2013
Master's Degree (MLIS), Library and Information Science
Linfield College 2005 — 2008
BA, English, History, European Studies
Wave Broadband March 2014 - Present
NoaNet July 2009 - March 2014
State Of Oregon September 2008 - April 2009
United States Marine Corps November 1999 - November 2004
Skills
Cisco Technologies, MPLS, Network Design, Cisco IOS, BGP, DS3, EPL, EVPL, JunOS, Carrier ethernet, Adva Optical, FSP150, FSP3000, Peering coordination, Internet Exchange, SONET, DWDM, CWDM, SDH, Carrier Ethernet, CCNP, IP, CCNA, Switches, Juniper, Routing, Frame Relay, OSPF, Network Engineering, Routers, Network Architecture, WAN, Ethernet, Metro Ethernet
Education
Chemeketa Community College 2006 — 2008
AAS, Network Technology
Wave Broadband September 2014 - Present
AC Square October 2010 - December 2014
Clear Connection April 2009 - October 2010
LiteSpeed Communications, Inc August 2005 - April 2009
MasTec Network Solutions September 2003 - August 2005
AT&T February 2000 - September 2003
Clear Connection Cable Company July 1996 - February 2000
Comcast January 1985 - July 1996
Skills
Telecommunications, Management, Computer Network..., Optical Fiber, VoIP, Networking, WAN, Strategic Planning, Metro Ethernet, Fusion Splicing, Node segmentation, Broadband, Cabling, Cables, Network Engineering, Network Design, IP, Troubleshooting, Software Installation, DWDM, Cable Broadband, Cable Management, Cable Networks, Cable Television, Dark Fiber, Fiber Optic Cable, Fiber Optic Networks, Fiber Optic Technology, Fiber Optics
Education
American River College 1987 — 1999
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Wave Broadband September 2010 - Present
Great Expectations May 2010 - July 2010
Volt March 2010 - June 2010
Verizon Wireless May 2007 - June 2009
Alltel Wireless (is now owned by Verizon Wireless) September 2006 - May 2007
Dairy Queen September 2004 - February 2007
Alltel 2006 - 2007
Pizza Hut June 2003 - September 2003
Education
Bellevue College 2003 — 2006
aa, business, wellness, psychology
PowerSchool Group LLC May 2010 - Present
Wave Broadband November 2005 - January 2010
Skills
Troubleshooting, Windows Server, Software Installation, Active Directory, Software Documentation, Data Center, Windows 7, Hardware, Windows, Cisco Technologies, SQL, Servers, BMC Remedy, Cisco Routers, Oracle, Information Technology, Networking, System Administration, Linux, Databases, Salesforce.com, JIRA, Vantive
Education
ITT Technical Institute 2010 — 2012
Bachelor, Data Communication System Technology
ITT Technical Institute 2007 — 2009
Associates, Computer Networking Systems
Comptia 1999 — 1999
A+ Certification, Computer Science, Electronics
Heald College 1997 — 1999
Associate's, Computer Science, Electronics
DBbuilder February 2015 - Present
Intermedia August 2013 - October 2014
Comcast October 2007 - January 2013
Wave Broadband January 2006 - September 2007
Cox Communications May 2000 - July 2005
Skills
Networking, Technical Support, VoIP, Software Installation, Troubleshooting, Telecommunications, Customer Service, TCP/IP, Cisco Technologies, Leadership, IP Networking, VoIP protocols SIP, Coaching, Microsoft Excel, English, Microsoft Office, Microsoft Word, Outlook, Process Improvement, Training, Teamwork, SQL Server Management..., SQL, Knowledge Base, Knowledge Management
Education
Coleman College 1999 — 2000
Computer Applications and Networking
Coleman College 1999 — 2000
Computer Applications and Networking
Kyäni August 2015 - Present
SPI - American Express July 2015 - Present
Skyway Electric June 2014 - Present
Wave Broadband November 2014 - August 2015
SPI - American Express November 2013 - May 2014
Lincoln Heritage Life Insurance Company 2013 - November 2013
HBW Insurance & Financial Services December 2010 - November 2013
N2Sleep Homecare February 2011 - October 2013
NaseCare October 2010 - May 2013
self-employed, internet and marketing April 2010 - November 2010
Skills
Insurance, Life Insurance, Customer Service, Term Life Insurance, Marketing, Disability Insurance, Health Insurance, Sales, Management, Sales Management, Team Building, Business Strategy, Universal Life, Small Business, New Business Development, Retirement Planning, Strategic Planning, Direct Sales, Cold Calling, Leadership
Education
PSBA 1979 — 1983
Bachelor of Science in Business Administration, Marketing
Philippine School of Business Administration 1979 — 1983
BS in Business Administration, Business, Management, Marketing, and Related Support Services
Wave Broadband December 2013 - Present
Colorado Mesa University May 2011 - May 2013
Eastern Michigan University August 2008 - April 2011
Skills
Google Analytics, Marketing Strategy, Social Media Marketing, Data Analysis, Marketing Research, Campaign Measurement, Analytics, Analysis, Microsoft Excel, Public Speaking, Microsoft Office, Leadership
Education
Eastern Michigan University 2008 — 2011
Master of Business Administration (MBA), Marketing and E Commerce
East-West University 2003 — 2007
Bachelor’s Degree, Marketing/Marketing Management
Comcast Spotlight April 2015 - Present
Comcast Spotlight February 2012 - March 2015
Comcast Spotlight April 2010 - February 2012
Comcast Spotlight April 2008 - April 2010
Wave Broadband 2006 - 2008
Piranha Productions April 2006 - November 2006
Entercom October 2004 - April 2006
Sierra H Broadcasting August 2003 - October 2004
Clear Channel Radio August 2003 - December 2003
Forever Broadcasting June 2003 - August 2003
Skills
Advertising, Radio, Social Media, Broadcast, Social Media Marketing, Account Management, Marketing Strategy, New Business Development, Digital Media, Online Advertising, Marketing, Digital Marketing, Radio Advertising, Sales, Marketing Communications, Integrated Marketing, Facebook, Sponsorship, Advertising Sales, CRM, Mobile Marketing, Media Buying, Lead Generation, Email Marketing, Analytics, Online Marketing, Digital Strategy, Direct Marketing, Media Planning, New Media, Television, SEM, Brand Development
Education
Arizona State University 2000 — 2004
B.A., Broadcasting: Business and Management
Culver Military Academy 1994 — 1998
HS Diploma
Internap March 2015 - Present
Flexsolv Networks November 2014 - March 2015
Westower Communication April 2014 - November 2014
Wave Broadband February 2012 - April 2014
Broadstripe LLC February 2010 - November 2012
Comcast Cable June 2004 - July 2009
Skills
Customer Service, Telecommunications, Optical Fiber, Telephony, Troubleshooting, LAN-WAN, Windows, Ethernet, Fiber Optics, Networking, Cabling, Customer Satisfaction, Broadband
Education
ITT Technical Institute-Seattle 2001 — 2003
Associate's degree, Computer Systems Networking and Telecommunications
Wave Broadband April 2015 - Present
MyWireless AT&T July 2014 - April 2015
Infiniti Of Oakland March 2014 - August 2014
Gateway Consulting Corp July 2013 - June 2014
AT&T Mobility July 2012 - July 2013
Devcon Security March 2011 - April 2012
AT&T March 2008 - May 2010
Comcast Cable January 2006 - June 2008
Skills
Telecommunications, Direct Sales, Sales, Consulting, Customer Service, Technology, Consumer Electronics, Security, Automotive, Hard Work, Excellent suggestive..., Outstanding..., Superior customer..., Exceptional work ethics, Listening, Meeting Sales Goals, Product Knowledge, High Energy Level, People Skills, Dependability, General Math Skills, Market Knowledge, Client Relations, Vendor Relationship..., Management Proficiency
Education
Heald Business College 1996 — 1998
Certificate, Accounting, 3.0
Heald College-San Francisco 1996 — 1998
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services, 3.0
Wave Broadband August 2013 - Present
Skills
Managed Print Services, Ricoh, Major Accounts, Cold Calling, Solution Selling, Document Imaging, CDIA, Sales Process, Salesforce.com, Direct Sales, eCopy, Photocopier, Account Management, B2B, Sales Presentations, Outside Sales, Sales Management, Closing Deals, New Business Development, Territory Management, IT Solutions, IT Sales, Enterprise Software, Deal Closure, Networking, Channel Partners, Managed Services, Professional Services, SaaS, Lead Generation, Selling, Software Industry, Partner Management, Cloud Computing, Customer Satisfaction, Sales Operations, CRM, Strategic Partnerships, Go-to-market Strategy, Pre-sales, Customer Retention, Complex Sales, Building Relationships, Demand Generation, P&L Management, Customer Acquisition, Product Marketing, Sales, Competitive Analysis, Business Development
Education
University of Nevada-Las Vegas
University of Hawaii at Hilo
university of nevada las vegas
Universidad del País Vasco/Euskal Herriko Unibertsitatea
San Francisco State University
Wave Broadband August 2015 - Present
Qliance March 2014 - Present
BDO USA, LLP April 2011 - December 2012
JPMS Cox October 2008 - November 2010
Moore Stephens Frost April 2006 - September 2008
Moore Stephens Frost August 2005 - March 2006
Skills
GAAP, Accounting, US GAAP, Financial Reporting, Auditing, Internal Controls, General Ledger
Education
Arkansas Tech University 2002 — 2006
Bachelor’s Degree, Accounting, 4.0
Rent-A-Center March 2015 - Present
Wave Broadband February 2015 - March 2015
Charter Communications July 2013 - December 2014
Optimum West November 2012 - June 2013
Skills
Wellness, Supplements, Small Business, Network Marketing, Home Based Business, Entrepreneurship, Sales, Lead Generation, Social Media Marketing, Marketing, Social Networking, Customer Retention, Cold Calling, Team Building
Education
Riverside City College 1996 — 1998
Business administration/marketing
Wave Broadband March 2015 - Present
MSI October 2013 - April 2015
MSI - Midstates Investments October 2013 - February 2015
Allo Communications November 2011 - October 2013
ADEX April 2009 - October 2011
Visualock Inc. June 2002 - March 2009
Volt Telecom Group June 2002 - June 2006
On-Time Splicing April 1996 - June 2002
Skills
Cable splicing: copper..., OSP Construction, OSP Engineering, Optical Fiber, Copper, Cables, Telephony, Telecommunications, Cabling, IP, Ethernet, Fiber Optics, Network Design
Education
Colorado State University-Pueblo 1996 — 1998
Physical Chemistry
Brigham Young University, 1990 — 1993
Engineering
US Army 2008 - Present
Volt Workforce Solutions June 2010 - February 2011
Wave Broadband October 2009 - June 2010
Skills
Commercial Driving, Delivery Driving, Carpentry, Broadband
Education
University of Phoenix 2011 — 2012
Cochise College
Wave Broadband April 2013 - Present
Wave Broadband February 2010 - April 2013
Boise Inc. January 2007 - August 2007
Boise Inc. May 1997 - January 2007
United States Marine Corps 1994 - 1996
United States Marine Corps 1992 - 1994
Skills
VoIP, Direct Sales, Solution Selling, Customer Satisfaction, Sales Operations, Call Centers, Broadband, Customer Retention, Networking, Account Management, Telecommunications, Sales Management, Sales, Customer Experience, Customer Service, Sales Process, Microsoft Office, Selling, Computer Repair, Computer Proficiency, Ethernet, IP, Sales Engineering
Education
Chemeketa Community College 2007 — 2009
Associate of Science (A.S.), Computer Systems and Information Technology
Chemeketa Community College 2007 — 2009
Certificate of Completion, System Support Specialist
Wave Broadband July 2015 - Present
Ericsson December 2014 - March 2015
Siena Engineering Group February 2014 - December 2014
Puget Sound Energy April 2012 - April 2013
CenturyLink June 2008 - April 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, AutoCAD, OSP Engineering, Construction
Education
Pacific Lutheran University 2007 — 2009
Bachelor's degree, American History (United States)
Self-employed May 2010 - Present
Wave Broadband September 2010 - September 2013
Savers 1998 - 2000
Skills
Sales, Networking, Home..., Team Building, Inventory Management, Operations Management, Team Leadership, Process Improvement, Product Management, Budgets, Contract Negotiation, Customer Experience, Forecasting, Supervisory Skills, Project Planning, Project Management, Microsoft Office, Business Strategy, Business Development
Education
Farmingdale State University of New York 2005 — 2007
Electrical, Electronic and Communications Engineering Technology/Technician
Suffolk County Community College 2000 — 2004
Associate of Arts and Sciences (AAS)
Northeastern University 1996 — 1997
Wave Broadband April 2015 - Present
Wave Broadband April 2015 - Present
Wave Broadband April 2015 - Present
Wave Broadband March 2014 - Present
Comcast 2008 - 2014
Comcast Cable July 2008 - 2012
Lien Research May 2007 - June 2008
Cingular August 2006 - May 2007
Skills
Data Entry, Data Analysis, Customer Service, Sales, Microsoft Office, Employee Training, Leadership, Training, Technical Support, Customer Experience, Access, Troubleshooting, Team Leadership, Process Improvement, Teamwork, Team Building, Windows, Microsoft Word, Public Speaking, Microsoft Excel, PowerPoint, Editing
Education
Edmonds Community College 2013 — 2015
Wave Broadband July 2014 - Present
Universal Language Service, Inc. July 2010 - August 2014
T-Mobile July 2008 - November 2009
Best Buy September 2007 - July 2008
Skills
Web Development, Customer Service, .NET CLR, Java, JavaScript, CSS, jQuery, Linux System..., AJAX, NetBeans, Visual Studio, C#, PHP, WordPress, MySQL, Data Analysis, UML Tools, RESTful Web Services, JSON, Microsoft Excel, Microsoft Office, Network Administration, DHCP, XHTML, HTML, Active Directory, Visual Basic, Agile Application..., OOP, Technical Writing, Computer Hardware, Virus Removal, Game Theory, Desktop Application..., Troubleshooting, Technical Support, Windows, Networking, SQL
Education
Asheville-Buncombe Technical Community College
GED
Bellevue College
Bachelor of Applied Science, Computer Science
Wave Broadband December 2013 - Present
Wave Broadband December 2012 - December 2013
Wave Broadband September 2010 - December 2012
Wave Broadband July 2009 - September 2010
Jamba Juice September 2007 - August 2009
Skills
Cpr Certified, AED Certified, Certified Personal..., Microsoft Office, Call Centers, Telecommunications, PowerPoint, Microsoft Word, Microsoft Excel, Customer Satisfaction, Customer Service, Teamwork, Troubleshooting, Invoicing, Outlook, Team Leadership, Sales
Education
Central Washington University 2009 — 2013
Bachelor of Science (B.S.), Clinical Physiology
South Seattle College 2007 — 2010
Associate of Arts (A.A.), General Studies
Wave Broadband December 2014 - December 2014
SRE January 2013 - December 2013
Self -Employed May 2008 - June 2011
Marles Inc - Burgermaster September 2007 - March 2008
Skills
Spanish, Writing, ESL, Literature, Public Speaking, PowerPoint, English, Microsoft Word, Customer Service, Microsoft Excel
Education
University of Washington 2010 — 2011
Bachelor’s Degree, Political Science and Government, 3.66
Edmonds Community College 2007 — 2009
Associate’s Degree, Political Science and Government, 3.80
University of Washington 2006 — 2007
College in High School Program, English Language and Literature/Letters, 4.0, 3.8