Experience
ADP  August 2015 - Present
ADP  April 2013 - August 2015
Mercer Health & Benefits Consulting   June 2012 - April 2013
WellCare Health Plans, Inc.   February 2011 - June 2012
WellCare Health Plans, Inc.   May 2009 - February 2011
WellCare Health Plans, Inc.   February 2009 - May 2009
WellCare Health Plans, Inc.   August 2007 - February 2009
WellCare Health Plans, Inc.   May 2007 - August 2007

Skills
Project Execution, Benefits Administration, Benefits Communication, Group Presentations, Health Insurance, Employee Benefits, Insurance, Process Improvement, HRIS, Vendor Management, Project Management

Education
University of South Florida   2011 — 2012
MBA, Management

Texas A&M University   2003 — 2007
Bachelor of Science, Interdisciplinary Studies with a specialization in Human Resource Development, Minor in Business

Experience
Novo Nordisk  December 2014 - Present
Novo Nordisk  May 2013 - December 2014
Sanofi Pasteur  April 2011 - May 2013
BayCare Health System  February 2010 - April 2011
WellCare Health Plans, Inc  December 2008 - February 2010
Merck & Co., Inc.   January 2007 - December 2008
Merck & Co, Inc.   May 2004 - January 2007
Merck & Co., Inc   March 2000 - June 2004

Skills
Marketing Strategy, Marketing Communications, Social Media Marketing, CRM, Salesforce.com, Digital Marketing, Product Marketing, Health Promotion, Healthcare, Pharmaceutical Industry, Market Research, Project Management, Advertising, Direct Marketing, Online Marketing, Brand Management, Marketing, Product Launch, Online Advertising, Strategy, Cross-functional Team..., Integrated Marketing, Strategic Planning

Education
Peirce College
BA, Management

Art Institute of Philadelphia
Associates, Multimedia & Web Design

Experience
Concise Consulting Services, LLC   May 2013 - Present
Universal Health Care, Inc.   October 2011 - April 2013
WellCare Health Plans, Inc.   June 2009 - June 2012
Concise Consulting Services, LLC.   December 2006 - June 2009
Coventry Health Care  March 2004 - October 2005
Blue Cross of Northeastern PA  October 2002 - February 2004
ACE Ltd.  July 1999 - May 2002
CIGNA  1986 - 1999

Skills
Program Management, Integration, HIPAA, SDLC, Business Process..., Visio, Business Analysis, Process Improvement, Insurance, Health Insurance, Vendor Management, SharePoint, Systems Analysis, Business Intelligence, Project Management, Requirements Gathering, Healthcare, Software Documentation, Six Sigma, Software Development, Software Project..., Property & Casualty..., Financial Services, Information Technology, Project Team Management, Managed Care, Management, Medicare, Access, Business Process..., Medicaid, Change Management, Requirements Analysis, Healthcare Information..., Policy, Team Building, Leadership, Healthcare Industry, Healthcare Consulting, Analysis, Outsourcing, Cross-functional Team..., PMO, Business Process, Project Portfolio..., Business Requirements, Quality Assurance, Testing, Data Analysis, IT Strategy

Education
Drexel University   1997 — 2000
MSIS

Temple University
BS

Boston University   1996 — 1997
Project Management Training

University of South Florida   2012 — 2012
Certificate

PMI Tampa Bay   2013 — 2013
PMP Certification

ITIL v3 Foundation Self Study   2014 — 2014
ITIL v3 Foundation - Certification Expected June 2014

Experience
HealthPlan Services  November 2012 - Present
WellCare Health Plans, Inc.   July 2008 - April 2012
WellCare Health Plans  August 2006 - July 2008
PainCare Holdings, Inc   October 2005 - August 2006
Navigant Consulting  March 2000 - October 2005
KPMG Consulting, Inc.   May 1999 - March 2000
Mazza, Spero & Hougham   February 1996 - May 1999
Blue Cross Blue Shield of AZ   January 1994 - February 1996
CNR Health   January 1992 - December 1993

Skills
Managed Care / Provider, Relationship Development, Consulting, Medicare, Medicaid, Performance Improvement, Litigation Support, Revenue Cycle, Government Relations, Managed Care, Healthcare, Process Improvement, Strategic Planning, Policy, Leadership, Physicians, Strategy, Health Insurance, Insurance, Provider Relations, Health Policy, Program Management, Healthcare Consulting, Network Development, Healthcare Industry, Analysis

Education
Arizona State University, W. P. Carey School of Business   1997 — 1999
MBA, Finance

University of Wisconsin-Stevens Point   1988 — 1992
BS, Accounting and Finance

Experience
WellCare Health Plans  February 2014 - Present
WellCare Health Plans, Inc.   February 2001 - February 2014

Skills
Health Insurance, Healthcare Management, NCQA, Medicare, HEDIS, HIPAA, Microsoft Excel, HMO, SAS, Process Improvement, Provider Relations, Managed Care, Healthcare Information..., Healthcare Industry, Medicaid, Healthcare, Healthcare Consulting, Data Analysis, Visio

Education
Southwestern College   1986 — 1987
BBA, Business Administration

St. Johns College, Kansas   1982 — 1986
A.A., Business, Accounting

Experience
Unum  January 2015 - Present
WellCare Health Plans, Inc.   February 2012 - December 2014
WellCare Health Plans, Inc.   February 2010 - February 2012
Nordstrom, Inc.   May 2007 - June 2008
Spherion  August 1998 - May 2007
Greenberg Traurig  September 1994 - August 1998
KPMG  January 1988 - August 1991

Skills
Compliance, Mergers, Contract Negotiation, Litigation Management, SEC reporting, Healthcare, Corporate Governance, Governmental Affairs, Public Policy, Corporate Communications, Community Advocacy, Board Governance, Subsidiaries, Mergers & Acquisitions, SEC filings, Privacy Law

Education
University of Miami School of Law   1991 — 1994
J.D., Law

University of South Florida   1987 — 1988
M.Acc., Accounting

University of South Florida   1983 — 1987
B.Sc., Accounting

Experience
HSN  December 2014 - Present
HSN  July 2013 - November 2014
HSN  July 2013 - November 2014
WellCare Health Plans Inc.  2011 - 2011
The Boston ETIC Coalition   2008 - 2011
Intuition Systems, Inc.   September 2006 - February 2008

Skills
Applicant Tracking..., Talent Acquisition, Excel, Microsoft Office, Public Speaking

Education
Florida State University   2004 — 2007
BS, Finance

Experience
Emdeon Practice Services  February 2012 - October 2014
WellCare Health Plans, Inc.   June 2006 - December 2011

Education
Central Michigan University   1997 — 1999
Masters of Administration, Health Services

University of Illinois at Chicago College of Nursing   1976 — 1980
BSN, Nursing

Experience
TRLG Holdings, LLC   September 2013 - Present
Brown Advisory Funds   May 2012 - Present
BevMo Holdings, LLC   April 2011 - Present
The Saranac Group LLC   January 2010 - Present
WellCare Health Plans, Inc.   June 2009 - December 2009
WellCare Health Plans, Inc.   April 2008 - June 2009
DLA Piper US LLP  July 2002 - March 2008
The MCI Group   January 2001 - July 2002
MCI WorldCom, Inc.; MCI Communications, Inc.   December 1995 - January 2001
Hogan & Hartson LLP  January 1990 - December 1995

Skills
Corporate Governance, Mergers, Governance, Government, Corporate Law, FCPA, Strategy, Litigation, Privacy Law, Mergers & Acquisitions, Commercial Litigation, Licensing, Intellectual Property, Joint Ventures, Start-ups, Executive Management, Arbitration, Venture Capital, Leadership, Risk Assessment, Restructuring, Corporate Development, Securities Regulation, Private Equity, Due Diligence, IPO, Dispute Resolution

Education
Georgetown University Law Center   1979 — 1982
J.D.

Dartmouth College   1975 — 1979
A.B., History

Experience
Paragon Properties Development   September 2006 - Present
WellCare  November 2004 - 2006
WellCare Health Plans, Inc.   2004 - 2006
Netegrity  March 2000 - June 2002
J.P. Morgan   September 1998 - February 2000
Mercer Management Consulting  March 1993 - March 1996

Education
Harvard University   2002 — 2004
MS, Computer Science

Wharton   1996 — 1998
MBA, Business

Cornell University   1988 — 1992
BA, Economics

Experience
Centra Health  June 2015 - Present
Integral Health Plan   November 2014 - March 2015
WellCare Health Plans, Inc.   May 2013 - November 2014
Gillespie Law Firm, LLC   January 2010 - April 2013
Bramnick Rodriguez Mitterhoff Grabas & Woodruff, LLC   July 2008 - August 2009
Circuit Court for Baltimore City  August 2006 - August 2007

Skills
Commercial Litigation, Civil Litigation, Health Law, Corporate Law, Legal Research, Legal Compliance, Contract Law, Legal Issues, Legal Writing, Licensing, Westlaw, Privacy Law, Legal Advice, Arbitration, Courts

Education
University of Maryland School of Law   2003 — 2006
J.D., Law

The George Washington University   1998 — 2002
B.A., International Affairs

Exeter High School   1994 — 1998
Diploma

Experience
Anthem, Inc.   January 2014 - Present
Amerigroup Corporation  January 2012 - January 2014
AMERIGROUP  August 2006 - January 2012
Whiskey Park  September 2003 - August 2006
WellCare  December 2002 - August 2006
WellCare Health Plans, Inc.   2002 - 2006
HealthPlan Services  April 1997 - December 2002
Hyde Park Cafe   October 1999 - September 2001
Bally Total Fitness  May 1998 - March 2000
The Loft  March 1996 - April 1998

Skills
Process Improvement, EDI, Vendor Management, Visio, Six Sigma, Management, Leadership, Sales, Software Documentation, Team Building, Business Analysis, Insurance, Business Process..., Change Management, Managed Care, Training, Operations Management, HIPAA, Healthcare Management, Medicaid, Strategic Planning, Healthcare Information..., Healthcare, Medicare, Healthcare Consulting, Hospitals, Data Analysis, Quality Assurance, Healthcare Industry, Program Management, Cross-functional Team..., Health Insurance, Access, SDLC, EHR, Call Centers, Executive Management, Revenue Cycle, Provider Relations, SharePoint, Performance Improvement, Policy, EMR, Informatics, Claim

Education
Juran Institute   2006 — 2007
Black Belt, Six Sigma

ITT Tech   2005 — 2006
Information Technology

Keller University   2001 — 2001
Financial Accounting and Planning

Emerson College   1986 — 1989
Mass Communication, Masters Program

Bridgewater State University   1980 — 1984
Bachelor of Arts, Communications

Experience
WellCare Health Plans  February 2015 - Present
WellCare Health Plans, Inc.   July 2012 - Present
St. Petersburg College  January 2011 - Present
Mark D Ruise LLC   October 2009 - January 2012
PricewaterhouseCoopers LLP  January 2006 - July 2009
Office Depot Inc.  February 2004 - November 2005
Enterprise Rent-A-Car  June 2001 - December 2003
Arthur Andersen LLP  1998 - 2001

Skills
Internal Audit, SOX 404, Auditing, Accounting, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, Risk Assessment, Internal Controls, Financial Accounting, Enterprise Risk...

Education
Rochester Institute of Technology   1996 — 1999
Bachelor of Science (BS), Accounting

Experience
WellCare Health Plans, Inc.   March 2014 - Present
WellCare Health Plans, Inc.   February 2012 - Present
Adjunct Faculty Member - University of Phoenix   February 2012 - Present
Adjunct Faculty Member - Rasmussen College   December 2012 - Present
WellCare Health Plans, Inc.   October 2009 - March 2012
WellCare Health Plans, Inc  August 2007 - September 2009
Alamo / National Car Rental  March 2002 - June 2007
Alamo / National Car Rental  May 1999 - February 2002
Central Talk Media   April 1997 - May 1999
Atico International  1996 - 1997

Skills
Business Intelligence, Business Process..., Vendor Management, Program Management, Project Management, Software Project..., Project Planning, Requirements Analysis, System Administration, Cognos, System Deployment, Microsoft SQL Server, Analytics, Agile Methodologies

Education
Dakota State University   2007 — 2010
► Masters of Science in Information Systems (MSIS), Data Management

Kean University
► Business Management (B.S)

Brookdale Community College
► Computer Science Program (A.A.S), Computer Programming

Experience
EDICIONES SM  January 2015 - Present
National University College Online  January 2015 - Present
IntelliData Solutions Group, Inc. Puerto Rico   January 2015 - Present
TransCita   January 2015 - January 2015
Professional Consulting Psychoeducational Services, Inc.   2009 - January 2015
Ballester Hermanos Inc.  2010 - 2012
Antonio O. Marrero, Esq. & Associates   2007 - 2012
PharmPix, Corp. - Pharmacy Benefit Management (PBM)   2009 - 2010
WellCare Health Plans, Inc.   August 2009 - November 2009
MD MedicareChoice,Inc.   2007 - 2009

Skills
Fully Bilingual, Ability to work under..., High Volume of Tasks, Proofreading, Proposal Writing, Report Writing, Speech Writing, Resume Writing, Corporate Communications, Internal Communications, Crisis Communications, Meeting Planning, Meeting Deadlines, Meeting Management, Organizing Meetings, Business Meetings, Corporate Meetings, Task Management, Task Analysis, Group Presentations, Group Training, Team Supervision, Supervisory Skills, Organizational..., Team Coordination, Training Coordination, Research, Implementation Of..., Development Of Policies, Policy Writing, Health Insurance, Compliance Management, Enrollment Management, Open Enrollment, Critical Thinking, Management, Medicare, Project Management, Medicare Part D, Strategic Planning, HIPAA, Microsoft Office, Employee Training, Executive Management, Access, Pharmacy Benefit..., Documentations, Policy Analysis, Process Improvement, Leadership Development

Education
Nova Southeastern University   2015 — 2017
Doctor of Education (Ed.D.), Educational/Instructional Technology, Distance Education

University of Phoenix   2012 — 2013
Master in Business Administration, Project Management

University of Phoenix   2009 — 2012
Bachelor in Sciences of Business, Management

Universidad de Puerto Rico   1996 — 1997
Facturacion de Planes Medicos, Servicios de Salud, Division de Educacion Continua - Recinto de Bayamon

Experience
WellCare Health Plans, Inc  July 2014 - April 2015
STS AeroStaff Services  April 2014 - May 2014
Aerotek  September 2013 - September 2013
Swissport  January 2007 - September 2013
Non-Profit Organization  January 2010 - December 2011
Rho-Jean Corp   October 2000 - January 2004

Skills
Aircraft, Aircraft Maintenance, Aircraft Systems, Microsoft Excel, Customer Service, Microsoft Office, Sourcing, Training, Microsoft Word, Management, Leadership, PowerPoint, Outlook, Team Building, Troubleshooting, Analytical Thinking, Bi-Lingual, Technological..., Technical Proficiency, Problem Solving, Multi-Tasking

Education
Aviation Institute of Maintenance-Manassas   2005 — 2006
Vocational Degree, Airframe Mechanics and Aircraft Maintenance Technology/Technician

Montgomery College Rockville Campus   2003 — 2004
General Studies, General Studies

Quince Orchard High School   1999 — 2003
High School Diploma, General Studies

Experience
WellCare Health Plans  April 2015 - Present
Jacks Hill Writing & Editing Services   August 2012 - Present
NSS  July 2013 - February 2015
BlueGlass Interactive, Inc.   February 2013 - April 2013
INTO University of South Florida  May 2011 - February 2013
U.S. Department of Energy Solar Decathlon 2011   May 2010 - September 2011
WellCare Health Plans, Inc.   August 2010 - May 2011
Make-A-Wish Foundation of Central & Northern Florida   January 2010 - May 2010
ChappellRoberts  September 2009 - December 2009

Skills
Copy Editing, Proofreading, Content Development, Content Marketing, Internal Communications, Sitecore, Publicity, Copywriting, Strategic Communications, Marketing Communications, Developmental Editing, InDesign, Creative Writing, Press Releases, Media Relations, Press Release..., Feature Articles, Journalism, AP Style, Project Management, Public Speaking, Photoshop, Content Management, Adobe Creative Suite, Higher Education, Spanish-English, Vocus, News Writing, Project Coordination, Customer Service, Web Editing, Market Research, Communication Training, Cision, Public Relations, Blogging, Newsletters, Editing, Social Media

Education
University of South Florida   2009 — 2011
Bachelor's Degree, Mass Communication (Public Relations), Magna cum laude

Hillsborough Community College   2007 — 2009
Associate's Degree, Mass Communications

Experience
Raymond James Financial Inc.  February 2013 - Present
Techgecko, Inc.   July 2002 - Present
ITT Technical Institute  June 2000 - Present
Universal Health Care  September 2011 - February 2013
WellCare Health Plans, Inc.   March 2003 - September 2011
WellCare Health Plans, Inc.   May 2005 - June 2006
H. Lee Moffitt Cancer Center & Research Institute   January 1999 - May 2003
All Children’s Hospital  January 1995 - January 1999

Skills
VMware, Virtualization, Disaster Recovery, Data Center, System Administration, Architecture, Active Directory, Windows, Windows Server, Problem Solving, TCP/IP, Troubleshooting, DNS, vSphere, Healthcare, HIPAA, Server Architecture, Security, Information Security, Vendor Management, Integration, Servers, Microsoft Exchange, Computer Hardware, DHCP, Hardware, Software Documentation, Network Security, Cloud Computing, VMware ESX, ITIL, SharePoint, IT Management, Citrix, Storage, Microsoft SQL Server, VMware Infrastructure, Enterprise Architecture, Group Policy, Network Administration, Windows 7, SQL, IIS, Firewalls, Cisco UCS, SOX Compliancy, VCP 4, MCSE, CCNA, MCT

Education
University of Florida   1988 — 1992
Bachelor of Science (B.S.), Business Administration

Experience
WellCare Health Plans  April 2014 - Present
WellCare Health Plans, Inc.   February 2012 - April 2014
WellCare  January 2011 - April 2012
WellCare  August 2008 - January 2011
Wellpoint/HMC   February 2008 - August 2008
Northside Hospital  2001 - 2008

Skills
Interpersonal Skill, Written & Oral..., Oral & Written..., Acute Care, Teamwork, Cross-functional Team..., Training, Committees, Ad Hoc Reporting, Managed Care, Case Managment, Healthcare Management, Disease Management, HEDIS, Patient Safety, Medical Compliance, Nursing, Accreditation, Quality Assurance, Healthcare, Data Analysis, Provider Relations, Hospitals, HIPAA, Healthcare Industry, Physicians, Health Policy, EMR, EHR, Clinical Research, Patient Advocacy, Medicaid, Healthcare Information..., JCAHO, Quality Improvement, HMO, Software Documentation, NCQA, Medicaid Managed Care, Health Insurance, Utilization Management, Healthcare Consulting, Home Care, Physician Relations, Utilization Review, Credentialing, Medicine, Community Health, Informatics, Case Management

Education
Georgia State University - J. Mack Robinson College of Business   2012 — 2014
MBA/MHA, Business and Health Administration

Mercer University   1998 — 2001
Bachelor of Science, Nursing

Experience
Aetna  June 2013 - Present
TMG Health  September 2011 - May 2013
WellCare Health Plans, Inc.   August 2005 - August 2011
WellCare  November 2003 - July 2005
Audio Visual Innovations  August 2002 - October 2003
Accenture  May 2001 - July 2002

Skills
Six Sigma, HIPAA, Healthcare, Process Improvement, Medicare, Managed Care, Business Process..., Medicaid, Health Information..., Employer Groups, Leadership, Cross-functional Team..., Program Management, Strategy, Quality Assurance, Management, Project Management, Outsourcing, Healthcare Information..., Budgets, Hospitals, Health Insurance, Health Policy, Software Documentation, Vendor Management, Microsoft SQL Server, Business Analysis, Insurance, Healthcare Management, Medicare Part D, SDLC, Strategic Planning, Analysis

Education
Florida State University   1997 — 2001
Bachelor of Science, Finance & Management Information Systems

Experience
CitiBank  March 2011 - Present
WellCare Health Plans, Inc.   2009 - 2011
MetLife, Inc.   1998 - 2009

Skills
Due Diligence, Mergers, CPA, Health Insurance, Enterprise Risk..., Financial Risk, Statutory Accounting, GAAP, Securities

Education
MBA

University of Illinois

Experience
Practice Unite   September 2013 - Present
Catasys  June 2011 - March 2013
Bravo Health  December 2009 - May 2010
WellCare Health Plans, Inc  December 2007 - December 2009
Health Net  2001 - 2006

Skills
New Business Development, Contract Negotiation, Provider Relations, Network Contracting, Business Development, Key Account Management, Microsoft Office, Recruiting, Medicaid, Network Development, Management, Managed Care, Medicare, Health Policy, Credentialing, Healthcare Industry, Insurance, Healthcare Management, Process Improvement, Healthcare Consulting, HIPAA, Healthcare, Health Insurance, Leadership, Claim, Training, Hospitals, Physicians, Healthcare Information..., Medical Billing, Employee Benefits

Education
Ocean County College   1998 — 1999
Business Administration

Georgian Court College   1996 — 1998
Liberal Arts

Monsignor Donovan High School   1992 — 1996
Diploma

Experience
Equifax  November 2014 - Present
Kobie Marketing  December 2010 - October 2014
Wellcare Health Plans Inc  December 2007 - January 2011
The IMPAC Group   December 2006 - December 2007
AAA Auto Club South  April 2005 - December 2006
Wells Fargo  January 2004 - April 2005
Wells Fargo  January 2001 - January 2004

Skills
SAS/R/Statistica/SQL, Behavioral Segmentation..., Decision Trees, General Linear Models, Non Linear Generalized..., Neural Networks, Missing Data Imputation..., Ensemble Methodologies, Marketing Mix..., Customer Lifetime ..., Attribution Modeling, Supervised Learning, Unsupervised Learning, Sampling Techniques, Experimental Design, SAS Macro Facility, SAS Enterprise Miner, SAS Arrays, SAS Enterprise Guide, Statistica, R, Advanced Microsoft Excel, Statistics, SAS, Data Mining, Leadership, Management, Predictive Analytics, Predictive Modeling, Statistical Modeling, Direct Marketing, Data Analysis, Customer Acquisition, Consulting, Marketing Strategy, SQL, Business Analysis, Credit Cards, Financial Services, Sales

Education
Golden Gate University
Master of Science, Financial Engineering

Roger Williams University
Bachelor of Science, Business Administration

Experience
Levementum, LLC   November 2012 - Present
CloudTrigger, LLC  August 2010 - November 2012
Astadia, Inc.   July 2007 - August 2010
Astadia Client - Williams Scotsman   May 2009 - July 2010
Mentor Corporation  January 2008 - February 2010
AAA Cooper Transportation  January 2008 - July 2009
BroadSoft  February 2009 - April 2009
Amerisource Bergen Specialty Healthcare, Inc   February 2008 - June 2008
WellCare Health Plans, Inc  October 2006 - July 2007
Wellcare Inc.  September 2006 - July 2007

Skills
Integration, Quality Assurance, User Acceptance Testing, Change Control, Process Consulting, Requirements Analysis, SDLC, Salesforce.com, Business Analysis, SQL Server, XML, Web Services, Agile, SQL, JavaScript, SaaS, Software Development, Process Improvement, Business Process..., Data Migration, Requirements Gathering, ERP, Testing, Customer Relations, Business Requirements, Agile Methodologies, Cast Iron, Data Analysis, Microsoft SQL Server, CRM, Cloud Computing, Project Management, Change Management, Software Project..., Enterprise Software, Databases, Enterprise Architecture, Data Warehousing, Software Documentation, Database Design, Salesforce.com..., SFDC, Solution Architecture, Business Intelligence, Systems Analysis

Education
Fordham University, Lincoln Center Campus   1985 — 1986
Masters of Business Administration (incomplete), International Finance

Hofstra University   1979 — 1981
BBA, Public Accounting

Experience
AvMed  February 2015 - Present
CareCentrix  February 2013 - February 2015
Moffitt Cancer Center  March 2012 - February 2013
WellCare Health Plans, Inc.   February 2011 - March 2012
WellCare Health Plans, Inc.   2007 - February 2011

Skills
Managed Care, Medicare, Health Insurance, Healthcare, SAS, Medicaid, Insurance, Data Analysis, Process Improvement, HIPAA, Financial Analysis, Visio, Hospitals, Access, Healthcare Management, Health Policy, Business Analysis, Analysis, Healthcare Information..., Claim, Healthcare Analytics, Healthcare Consulting, Business Intelligence, Health Economics, Analytics, Healthcare Industry, Provider Relations, Revenue Cycle

Education
University of Tampa   2007 — 2009
MBA, Finance

Baruch College, City University of New York (CUNY)   1999 — 2003
BBA, Finance

Experience
Information Options Florida, Inc.   June 2014 - Present
WellCare Health Plans, Inc.   August 2013 - June 2014
L'Equipe Solutions   March 2012 - August 2013
DST Health Solutions  August 2006 - January 2012
OakScape, Inc.   November 2005 - June 2006
Marriott Vacation Club International  February 2005 - October 2005
LCI Gaming, Inc   October 2001 - February 2005
Marriott Vacation Club International  November 2000 - October 2001
Sonitrol/Entergy/ADT   May 1995 - November 2000
Integrated Management Services, Inc (IMS)   January 1995 - May 1995

Skills
Start-up Ventures, Turnaround Initiatives, Application Architecture, Requirements Analysis, Strategic Planning, Strategic Partnerships, Application Security, Financial Systems, Bank Systems Development, Energy Industry Systems, Real Estate Industry..., Healthcare Systems..., SaaS, Agile Methodologies, Business Strategy, Software Development, Enterprise Architecture, SOA, Strategy, Start-ups, Process Improvement, Business Development, Security, Management, Cloud Computing, Databases

Education
University of Florida   1975 — 1979
Bachelor of Science (B.Sc.), Computer and Information Sciences

Experience
WellCare Health Plans Inc  2010 - Present
WellCare Health Plans, Inc.   2005 - 2010

Skills
Accounting, Healthcare, Sarbanes-Oxley Act, Internal Controls, Process Improvement, Strategic Planning, General Ledger, Auditing, Software Documentation, Sarbanes-Oxley, Leadership, PeopleSoft, Accounts Payable, Movex, Analysis, Policy, HIPAA, Budgets, Insurance, Team Building, Customer Service, Management, Medicaid, Medicare, Business Analysis, Payroll, Invoicing, Financial Analysis, Accounts Receivable, Access, Forecasting, Account Reconciliation, Variance Analysis, Financial Reporting

Education
Arizona State University   1976 — 1980

Experience
WellCare Health Plans, Inc.   November 2012 - Present
BCBSTX  March 2006 - October 2012
Humana Military HealtheCare Services-TRICARE   2004 - March 2006
Humana Military HealthCare Services-TRICARE   April 1998 - 2004
Morehouse School of Medicine  June 1987 - May 1998
Humana MedFirst   September 1982 - June 1987
Emory Healthcare  November 1980 - September 1982

Skills
Healthcare Management, Healthcare, Managed Care, Health Insurance, Physicians, Healthcare Information..., Medicare, Medicine, HIPAA, Disease Management, Medicaid, Hospitals

Education
American College of Physician Executives   1982 — 2013
Administrative Medicine, Lifetime Member

Emory University School of Medicine   1976 — 1980
Residency and Ambulatory Fellowship, Internal Medicline, Board Certified

University of Iowa Roy J. and Lucille A. Carver College of Medicine   1972 — 1976

University of Iowa   1970 — 1972
Masters Degree, Zoology/Animal Biology

Coe College   1966 — 1970
Bachelor's degree, Biology, General, Magna Cum Laude

Experience
WellCare  May 2006 - Present
WellCare Healthplans Inc.   2006 - Present
WellCare Health Plans, Inc.   2006 - Present

Education
Emory University School of Medicine   1978 — 1979
MMSc, Nutrition

Florida State University   1973 — 1977

Experience
WellCare Health Plans, Inc.   August 2014 - Present
WellCare Health Plans  January 2013 - August 2014
WellCare Health Plans  February 2012 - January 2013
WellCare Health Plans  July 2007 - February 2012
CCS Medical  July 2006 - June 2007
Rumberger, Kirk & Caldwell, P.A.   August 2003 - June 2006

Education
Stetson University
M.B.A., Business Administration

Stetson University College of Law
J.D., Law

University of Tampa
Bachelor of Science (B.S.)

Experience
HealthPlan Services  March 2013 - Present
Universal Health Care  April 2012 - March 2013
WellCare Health Plans, Inc.   September 2011 - April 2012
WellCare Health Plans, Inc.   August 2009 - September 2011
WellCare Health Plans, Inc.   October 2007 - August 2009

Skills
Medicare, Health Insurance, Medicaid, Vendor Management, Managed Care, HIPAA, Healthcare Industry, Medicare Part D, Healthcare, Process Improvement, Healthcare Management, Strategic Planning, Leadership, Business Process..., HMO, Business Analysis, Analysis, Training, Account Management, Management, Data Analysis, Team Building, Cross-functional Team..., Operations Management, Visio, Access, Call Centers, CRM, Analytics, Claim, Health Policy, Insurance, Life Insurance, Pharmacy Benefit..., Provider Relations, Customer Satisfaction, Employee Benefits, Healthcare Consulting

Education
University of South Florida   2005 — 2007
Master of Business Administration (MBA), Focus Tracks in: Management, International Business, & Marketing

University of South Florida   1993 — 1996
Bachelor of Science (B.S.), Marketing

Experience
WellCare  January 2006 - Present
WellCare Health Plans, Inc.   January 2006 - Present
Manhattan Associates  April 2001 - September 2005
Renaissance Cruises  January 1988 - September 1991

Skills
Outlook, Administrative Support, Visio, Administration, PowerPoint, Access, Word, Excel, Scheduling, Telephone Skills, Documentation, Insurance, Customer Service, Microsoft Office, SharePoint, Healthcare, Customer Relations, Supervisory Skills, Problem Solving, Compliance, Inventory Management, Process Improvement, Budgeting, Research, Lotus Notes, Mentoring, Billing, Writing, Conferences, Public Speaking, Event Planning, Medicare, Office Management, Team Building, Event Management, Time Management, Medicaid, Business Process...

Education
University of Maryland College Park   1971 — 1974

Experience
AAA Auto Club South  September 2013 - Present
Dell Professional Services  March 2013 - October 2013
Hillsborough County Sheriffs Office  March 2010 - March 2013
WellCare  September 2008 - March 2010
WellCare Health Plans, Inc.   September 2008 - March 2010
US Army  March 2008 - August 2008
Home Depot At Home Services  March 2005 - February 2008
Motivano  September 2001 - January 2005
School District of Hillsborough County  January 2000 - September 2001

Skills
Business Analysis, Business Intelligence, Customer Satisfaction, Customer Service, Databases, Microsoft SQL Server, Process Improvement, SDLC, SQL, Security, Software Documentation, Training, VMware, Windows Server

Education
University of South Florida   2001 — 2004
Bachelor of Science (BS), Computer Science

Experience
Rehmann  April 2013 - November 2014
New York Life Insurance Company  February 2012 - March 2013
AmeriLife Group   April 2010 - March 2011
WellCare Health Plans, Inc.   October 2009 - April 2010
WellCare Health Plans, Inc.   October 2008 - October 2009
WellCare Health Plans, Inc.   June 2006 - October 2008
KPMG LLP  2003 - 2006

Skills
Financial Analysis, GAAP, Sarbanes-Oxley, External Audit, SEC filings, Sarbanes-Oxley Act, Insurance, Auditing, Internal Controls, Strategic Financial..., Process Improvement, Accounting, Financial Modeling, Forecasting, Financial Reporting

Education
Central Michigan University   1999 — 2003
BS in BA, Accounting, Business Law

Experience
WellCare Health Plans  April 2014 - Present
WellCare Health Plans  February 2013 - Present
WellCare Health Plans, Inc.   August 2008 - Present
WellCare  March 2008 - July 2008
WellCare  September 2005 - March 2008
Aetna Health Plans  October 2003 - September 2005
Aetna  2003 - 2005
PacifiCare  June 2001 - October 2003
Cyntergy Corporation  September 1994 - 2001

Skills
Medicare, Medicare Part D, Medicaid, Managed Care, Health Insurance, Provider Relations, Healthcare Industry, HIPAA, HMO, Healthcare, Auditing, Health Policy, Financial Reporting, Invoicing, Claim, Healthcare Management, Process Improvement, Leadership, Strategic Planning

Education
Radford University   1992 — 1994
BBA

Experience
Carecentrix  July 2012 - Present
CareCentrix, Ancillary benefits manager   January 2012 - October 2012
WellCare Health Plans, Inc.   July 2011 - September 2011
WellCare Health Plans  May 2006 - July 2011
WellCare  June 2008 - August 2009
Gentiva Health Services  May 1999 - February 2006
Shands Homecare  1995 - 1999

Skills
Certified in Health..., Health Policy, Managed Care, Medicare, Health Care Compliance, Medicaid, Disease Management, Utilization Management, Healthcare, Home Care, Medical Compliance, Cross-functional Team..., HIPAA, Clinical Research, Health Insurance, Healthcare Management

Education
Emory University   1978 — 1979
Master of Medical Science, Clinical Nutrition with Education minor

Florida State University
Bachelor of Science, Clinical Nutrition/Dietetics

Massachusetts General Hospital Dietetic Internship
Dietetics and Clinical Nutrition Services

Experience
WellCare Health Plans, Inc.   June 2005 - Present
Fred Pryor Seminars  September 2002 - May 2005
Kuhn & Wittenborn Advertising  September 1998 - October 2001
Barkley  September 1997 - September 1998
the Sunflower Group  August 1993 - September 1997

Skills
Advertising, Marketing Communications, Marketing, Direct Marketing, Management, Email Marketing, Strategic Planning, Social Media Marketing, Digital Marketing, HIPAA, Health Insurance, Marketing Strategy, Lead Generation, Team Building, Marketing Management, Leadership, Account Management

Education
Kansas State University   1990 — 1994
B.A., Advertising/Marketing

Experience
WellCare Health Plans  May 2015 - Present
WellCare Health Plans, Inc.   May 2013 - May 2015
WellCare Health Plans  May 2008 - January 2012
Office Team  December 2006 - February 2007
Coastal Risk Underwriters   August 2006 - September 2006
Hillsborough County  September 2004 - August 2005
Health Net  February 2002 - July 2004
Diamond Reporting & Legal Video  August 2001 - December 2001
Esquire Deposition Services  April 2000 - September 2001

Skills
Stenography, Courts, Litigation, Small Claims, Civil Litigation, Pleadings, Commercial Litigation, Corporate Law, Depositions, Intellectual Property, Family Law, Mediation, Legal Issues, Hearings, Alternative Dispute..., Arbitration, Administrative Law, Legal Research, Data Analysis, Insurance, Health Law, Policy, Health Insurance, Healthcare, HIPAA

Education
Midwood High School   1995 — 1999

Iona College   1999 — 2000

New York Career Institute   2000 — 2002
Court Reporting

Brown College of Court Reporting   2004 — 2008

Experience
WellCare  September 2006 - Present
WellCare Health Plans, Inc.   2006 - Present
Tech Data  May 1991 - May 2006

Skills
Account Management, Direct Sales, New Business Development, Sales, Salesforce.com, Sales Management, Solution Selling, Marketing Strategy, Marketing, Product Marketing, Sales Process, Management, Selling, Strategy

Education
Art Institute of Fort Lauderdale   1982 — 1984
AS, Advertising Design

Experience
Cigna-HealthSpring, Inc.   February 2011 - Present
Gorman Health Group  June 2010 - February 2011
WellCare Health Plans, Inc.   February 2008 - October 2010
WellCare Health Plans, Inc.   November 2006 - February 2008
DoctorCare, Inc   October 2005 - November 2006
Mercy Hospital, an HCA Hospital   March 2004 - October 2005
UnitedHealth Group  February 1997 - February 2004

Skills
Medicare, Healthcare Compliance, Strategic Planning, Managed Care, Medicaid, Hospitals, Government Relations, Compliance Audits, Corporate Governance, Negotiation, CMS, Medicare Part D, Quality Auditing, Healthcare, Network Development, Policy, Revenue Cycle, Medical Compliance, Healthcare Industry, Insurance, Training, Health Policy, PPO, HIPAA, Leadership, Medicaid Managed Care, Employee Benefits, Process Improvement, Provider Relations, Health Insurance, Healthcare Management, HMO, Claim, Utilization Management, Physicians, Disease Management, Healthcare Consulting

Education
Saint Leo University   2013 — 2015
Master of Business Administration (M.B.A.), Health Care Management

Barry University
B.S, Legal Studies

Experience
WellCare Health Plans, Inc.   July 2014 - Present
WellCare  January 2013 - Present
WellCare Health Plans, Inc.   October 2011 - March 2013
WellCare Health Plans, Inc.   May 2005 - April 2012
The Estee Lauder Companies, Inc.   2002 - 2005
Latham & Watkins  1997 - 2002

Skills
Corporate Law, Securities, Corporate Governance, Legal Research, Due Diligence, Legal Compliance, Securities Regulation, Executive Pay, Mergers, Regulatory Affairs, Legal Documents, Health Care Fraud, Medicaid, SEC filings, Health Insurance, Auditing, Commercial Litigation, Employment Law, Executive Management, Enterprise Risk..., Health Law, Insurance, Intellectual Property, Internal Audit, Legal Writing, Licensing, Litigation, Mergers, Privacy Law, Process Improvement, Risk Management

Education
State University of New York College at Purchase   1993 — 1997
Bachelor of Arts (B.A.), Literature

Experience
Gorman Health Group  2015 - Present
CalOptima  2014 - 2015
WellCare Health Plans, Inc.   2011 - 2014
WellCare Health Plans, Inc. d/b/a 'Ohana Health Plan   2009 - 2011
WellCare Health Plans, Inc.   2005 - 2009

Skills
Process Improvement, Healthcare, Insurance, Program Management, Software Documentation, Risk Management, Management, Policy, Analysis, Medicaid, Auditing, Medicare, Health Policy, Strategy, Managed Care, HIPAA, Healthcare Industry, Health Insurance, Healthcare Management, Training, Healthcare Consulting

Education
University of South Florida   2002 — 2008
MPH

University of South Florida   1996 — 2000
B.S. Biology and Chemistry

Experience
TruthNote Partners, a division of INSYS Group, Inc.   June 2015 - Present
WellCare Health Plans, Inc.   May 2014 - March 2015
FairPoint Communications  June 2011 - October 2014
Hawaiian Telcom  January 2009 - January 2012
EMC  September 2007 - December 2008
BusinessEdge Solutions  1999 - 2007
Conectiv  January 1996 - March 1999
Delmarva Power & Light Company   October 1981 - January 1996

Skills
IT Strategy, Vendor Management, Business Transformation, Consulting, Cross-functional Team..., Program Management, Telecommunications, Managed Services, Integration, Governance, Project Management, Change Management, SDLC, Management, PMO, Business Process, Outsourcing

Education
Salisbury University - Perdue School of Business   1992 — 1994
Bachelor ofArts, Finance, 3.98 of 4.0

Experience
KirkpatrickPrice LLC  January 2015 - Present
Healthesystems  November 2012 - January 2015
Healthesystems  November 2011 - November 2012
Gray Robinson  April 2011 - August 2011
WellCare Health Plans, Inc  January 2010 - January 2011
State of Florida, Agency for Health Care Administration  August 2007 - January 2010
State of Florida, Senate Commerce Committee   August 2006 - May 2007
State of Florida, Attorney General's Office, Civil Corrections   May 2005 - July 2006

Education
Florida State University College of Law   2004 — 2007
JD

Western Kentucky UniversityBowling   2001 — 2003
Bachelor of Arts, Political Science

Florida College   1999 — 2001
Associate of Arts, Liberal Studies

Experience
CareCentrix  January 2013 - Present
HealthPlan Services  May 2011 - November 2012
Orlando Health  August 2010 - April 2011
Florida Health Care Plans  December 2009 - August 2010
WellCare Health Plans, Inc.   May 2009 - December 2009
Gevity  January 2006 - January 2009
Ceridian  August 2004 - December 2005
Gevity  February 2002 - July 2004
Ceridian  June 1998 - November 2002

Skills
SDLC, Visio, PMP, Project Management, Resource Management, Software Project..., Agile Project Management, Process Improvement, Management, Business Analysis, Requirements Analysis, Project Planning, Program Management, Cross-functional Team..., Business Process..., PMO, CRM, Testing, Outsourcing, Process Engineering, Analysis, Enterprise Software, Risk Management, SaaS, Vendor Management, Training, Integration, User Acceptance Testing, Requirements Gathering, Business Process, Project Portfolio..., SharePoint, IT Management, Software Documentation, Quality Assurance, Business Intelligence, MS Project, Agile Methodologies, IT Strategy, Enterprise Architecture

Education
Polk State College
Business Administration, Management and Operations

Experience
DaVita HealthCare Partners  September 2014 - Present
WellCare  October 2013 - Present
WellCare  January 2010 - March 2013
WellCare  April 2009 - December 2009
WellCare  September 2006 - April 2009
WellCare Health Plans, Inc.   September 2006 - April 2009
PacifiCare Health Systems  2003 - 2006

Skills
Medicaid, Medicare, Managed Care, Health Insurance, HMO, Network Development, Provider Relations, Insurance, Healthcare, Utilization Management, Health Policy, Healthcare Industry, Healthcare Consulting, Process Improvement, HIPAA, PPO, Behavioral Health, Medical Compliance, Provider Network...

Education
University of Arizona
Master of Public Administration (MPA)

Experience
Association of Corporate Counsel  2015 - 2015
Association of Corporate Counsel  2015 - 2015
WellCare Health Plans, Inc.   October 2013 - May 2014
Alere Toxicology  2014 - 2014
WellCare Health Plans, Inc.   November 2012 - October 2013
WellCare Health Plans  August 2012 - November 2012
PNNL  2011 - 2012
King Abdullah University of Scientce and Technology   2009 - 2011
Baylor College of Medicine  January 1998 - September 2009
Fulbright & Jaworski  1993 - 1998

Skills
Litigation, Compliance, Contract Negotiation, Research, Corporate Governance, Risk Management, Licensing, Commercial Litigation, Contract Management, Governance, Intellectual Property, Privacy, Healthcare, Non-profits, Joint Ventures, Privacy Law, Mergers & Acquisitions, Government, Due Diligence, Policy, Corporate Law, Nonprofits, Health Law, Medicare, Legal Research, Private Investigations, Negotiation, Legal Compliance, Medicaid, Medical Compliance

Education
University of Houston Law Center   1990 — 1993
Doctor of Law (J.D.), cum laude

Allegheny College   1981 — 1985
BS, Biology

Experience
WellCare Health Plans, Inc.   August 2012 - Present
Avis Budget Group  January 2012 - September 2012
Avis Budget Group  July 2010 - January 2012
AAA Auto Club South  October 2005 - March 2009
Wyndham Worldwide / RCI  July 2002 - August 2003
Wyndham Hotel Group  April 2000 - July 2002
Wyndham Hotel Group  July 1998 - April 2000

Skills
Social Media Marketing, E-commerce, Marketing, Facebook, Advertising, Lead Generation, Loyalty Marketing, Digital Marketing, Brand Management, Partnership Marketing, Reporting & Analysis, Public Relations, Creative Direction, B2B, Market Planning

Education
Kutztown University of Pennsylvania   1994 — 1997
BS, Marketing

North Pocono   1989 — 1992
Diploma, Business Administration and Management, General

Experience
Tampa General Hospital  September 2015 - Present
WellCare Health Plans, Inc.   May 2015 - September 2015
Raymond James Financial Inc.  July 2010 - May 2015
SCI Distribution LLC Clearwater   January 2010 - July 2010
University of Houston-Clear Lake  September 2007 - June 2009

Skills
Microsoft Office, Databases, SQL, Windows, HTML, CSS, PHP, Microsoft Excel, PowerPoint, MySQL, C++, C, JavaScript, C#, Programming, Photoshop, Python, Microsoft Word, Access, Troubleshooting, Technical Support, Active Directory, Networking, Software Documentation, Windows 7, Web Development

Education
University of Houston-Clear Lake   2007 — 2009
Master’s Degree, Management Information Systems, General

Universidad Adventista de Las Antillas   2002 — 2007
Bachelor of Science (BS), Computer Science

Experience
Family Health Network and Community Care Alliance of Illinois   January 2015 - Present
Family Health Network and Community Care Alliance of Illinois   February 2013 - December 2014
Centene Corporation-IlliniCare Health Plans   March 2011 - February 2013
Centene Corporation  March 2011 - March 2012
Valence Health  September 2010 - May 2011
WellCare Health Plans, Inc.   June 2008 - September 2010
Managed Health Care Associates  May 2004 - September 2007

Skills
Managed Care, Medicaid, Medicare, Physicians, Healthcare, HIPAA, Healthcare Industry, Provider Relations, Network Development, Physician Relations, Health Insurance, Insurance, HEDIS, Healthcare Management, HMO, PPO, Credentialing, Utilization Management, Team Leadership, Operations Management, Medicaid Managed Care, Long Term Relationship..., Medical Terminology, Provider Education, Claims Resolution, Health Plan Operations, Provider Network..., Health Policy

Education
Northeastern Illinois University   2000 — 2006
BA, Human Resource Development

Northeastern Illinois University   2000 — 2006
Bachelor of Arts (B.A.) Human Resource Development & Communications, Human Resource Development & Communication

Experience
CVS Caremark Corporation  July 2011 - Present
WellCare Health Plans, Inc  December 2004 - July 2011
Aetna, Inc  August 1997 - December 2004
John Deere Health Care (now a division of United HealthGroup)   August 1995 - August 1997
United HealthCare of NC (formerly PHP of NC)   1990 - 1995

Skills
Healthcare, Managed Care, Medicare, Regulatory Affairs, Cross-functional Team..., Health Insurance, Medicaid, Medicare Part D, Program Management, Health Policy, Risk Management, Healthcare Consulting, HIPAA, Strategic Planning, Provider Relations, Policy

Education
East Tennessee State University
M.P.H, Health Administration

Experience
Self-Employed  September 2010 - Present
WellCare Health Plans, Inc.   2003 - 2008
First American Real Estate Information Svcs, Inc.   1995 - 2001
Paradyne Corporation  1985 - 1995

Skills
Strategic Planning, Organizational Design, HR Program Development..., Talent Management, Performance Management, Employee Engagement, Recruiting, Employee Benefits, Executive Coaching, Coaching, Program Management

Education
Montclair State University
BS, Psychology

Stevens Institute of Technology
MS, Applied Psychology

Experience
Humana  April 2014 - Present
Evolent Health  August 2013 - April 2014
Alere Health  2010 - August 2013
WellCare Health Plans, Inc.   2005 - 2010
Mercer  2001 - 2005
Premier Health Partners  1998 - 2001
Amerigroup Corporation  1996 - 1998
University Hospitals Health System  1993 - 1996

Skills
Health Plans, Healthcare, Medicaid, Disease Management, Medicare, Healthcare Management, Health, Health Policy, Healthcare Industry, HIPAA, Hospitals, Health Insurance, Provider Relations, Physicians, Managed Care, Healthcare Consulting, Healthcare Information..., Utilization Management, Revenue Cycle, Clinical Research, EHR, Quality Improvement, Informatics, Credentialing, Home Care, Medical Billing, Nursing, Physician Relations, Practice Management, EMR

Education
Cleveland State University   1992 — 1994
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management

Franklin University   1985 — 1987
Bachelor's Degree, Management Science

The Ohio State University   1979 — 1983
Bachelor's degree, Human Biology/History

Experience
Molina Healthcare of Ohio, Inc.   August 2013 - December 2014
WellCare Health Plans, Inc  September 2010 - December 2012
Talus Brokerage Services  September 2003 - May 2010
Combined Aon Worksite Solutions (A unit of Aon Consulting and Combined Insurance Company)   February 2003 - September 2003
Pacific Life  February 2000 - October 2002

Skills
Health Insurance, Employee Benefits, Insurance, Disability Insurance, Health Savings Accounts, Term Life Insurance, Brokers, Life Insurance, Underwriting, Long-term Care, Medicare, Dentistry, Accident, Benefits Administration, Medicare Part D, Critical Illness, Managed Care, Medicaid, Universal Life, Claim, Health Policy, Whole Life, Commercial Insurance, Property & Casualty..., Workers Compensation, Health Care Reform, General Insurance, Claims Management, Umbrella Insurance, COBRA, Sales, Long Term Care Insurance

Education
Franklin University
Business Management

University of Cincinnati College of Business
Business Administration

Experience
WellCare Health Plans, Inc.   August 2011 - Present
WellCare Health Plans, Inc.   September 2010 - July 2011
WellCare Health Plans, Inc.   September 2009 - August 2010

Skills
Healthcare, Quality Improvement, Managed Care, Medicare, Healthcare Management, Medicaid, Strategic Planning, Health Insurance, Process Improvement, HIPAA, Microsoft Office, Team Building, Microsoft Excel, Hospitals, Policy, Accreditation, NCQA, Healthcare Consulting

Education
University of South Florida   2007 — 2011
Master's degree, Public Health

University of Central Florida   2002 — 2004
Bachelor's degree, Health Services Administration

Experience
Wellcare Health Plans, Inc  January 2004 - January 2008
Junior Achievement Ghana   January 2000 - January 2004

Education
DeVry University   2009 — 2012

DeVry University
Bachelor of Science, Technical Management

University of Science and TechnologyKumasi
Bachelor of Art

Experience
Michael's Arts and Crafts  October 2007 - Present
WellCare  January 2001 - October 2007
WellCare Health Plans, Inc.   2001 - 2007

Skills
Knit and Crochet, Knitwear, Process Improvement, Software Documentation, Outlook, Business Analysis

Education
University of Maryland College Park   1960 — 1982

Brooklyn Park High School   1954 — 1960