Wellpoint Anthem
Industry: Insurance company
DescriptionAnthem, Inc. is an American health insurance company founded in the 1940s, prior to 2014 known as WellPoint, Inc. It is the largest for-profit managed health care company in the Blue Cross and Blue Shield Association. CEO: Gail Koziara Boudreaux (20 Nov 2017–) Headquarters: Indianapolis, Indiana, United States Number of employees: ~56,000 (2017) Subsidiaries: HealthKeepers Inc, Amerigroup,
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Wellpoint Anthem Employees
Wellpoint Anthem September 2014 - Present
West Georgia Health System 2012 - Present
Skills
Hospitals, BLS, Inpatient, Acute Care, Nursing, ACLS, Critical Care, Case Management, EMR, Healthcare, Healthcare Management, Medical-Surgical, Patient Advocacy, Patient Safety, Registered Nurses, Research, Team Building
Education
Southern Union State Community College 2006 — 2008
Associate's degree, Registered Nursing/Registered Nurse
Wellpoint Anthem February 2013 - Present
Wellpoint Anthem February 2013 - Present
Columbus Specialty Hospital October 2009 - November 2012
BancTec November 2008 - April 2011
Skills
Time management skills..., Project management..., Conscientious Customer..., Analysis and Planning..., teamwork continuous, Strong interpersonal..., Strong analytical skills, Microsoft Word, Word..., PowerPoint, Outlook, Sorian Financial/WGS..., Strong Telephone Skills, Excellent verbal and..., Customer Satisfaction, Data Entry, Human Resources, Leadership, Customer Service, Call Centers, Invoicing, Administrative..., Analysis
Education
Strayer University 2012 — 2016
Master of Business Administration (MBA), Health/Health Care Administration/Management, 3.0
University of Phoenix 2006 — 2010
Bachelor of Science (BS), Healthcare Adminstration
Wellpoint Anthem October 2014 - Present
Washington Park Fire Department July 2011 - July 2013
Skills
Firefighting, Fire Safety, Fire Prevention, Public Speaking, First Responder, Computing, Disaster Response, Emergency, Technical Writing, Administration, Program Management, Networking, Emergency Management, Team Leadership, Training, Community Development, Project Management, Risk Assessment, Hardware, Software, System Administration, Information Technology, Incident Management, Technical Documentation, Emergency Services, Hazardous Materials, Software Documentation, Technical Support, Project Coordination, Software Installation, Troubleshooting, Leadership, Operating Systems, Computer Security, Network Administration, Fire Protection, Partnerships, Organizational..., Computer Repair, Security, Computer Maintenance, Security, Access, Process Improvement, Data Analysis, Management
Education
Vatterott College Metro East 2013 — 2014
Associate's degree, Computer and Information Systems Security/Information Assurance
Southwestern Illinois College 2009 — 2010
Certificate of Training, Fire Science/Fire-fighting
Valspar September 2008 - Present
Wellpoint Anthem 2005 - 2007
Genesys Conferencing 2002 - 2005
Skills
Customer Service, Cross-functional Team..., Process Improvement, Continuous Improvement, Technical Support, Coatings, New Business Development, Vendor Management, Team Leadership, Insurance, Six Sigma, Project Management, Salesforce.com, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle, Team Building, Job Coaching, Account Management, Management, Sales
Education
University of Massachusetts at Lowell 1999 — 2003
Business Management
Virginia state board of nursing May 2000 - Present
Riverside Health System January 2012 - July 2012
Wellpoint Anthem January 2008 - November 2011
VCU Health System May 2001 - January 2008
Sentara Healthcare May 2000 - April 2001
Skills
Certified Case Manager, Case Managment, Utilization Management, Healthcare, Managed Care, Disease Management, Commercial art, General contracting, Digital Photography, Construction Management, Healthcare Information..., Nursing, Hospitals, Inpatient, Quality Improvement, Provider Relations, Case Management, Commercial Work, Medical/Surgical, HIPAA, Home Care, Acute Care, Healthcare Management, Contractors
Education
Thomas Nelson Community College 1980 — 2000
ADN, Commercial art, Nursing
Phoebus High school
Lighthouse Guild International August 2013 - Present
Wellpoint Anthem February 2013 - August 2013
Wellpoint Anthem April 2011 - January 2013
Albany Medical Center August 2008 - March 2011
Albany Medical Center January 2003 - August 2008
Albany Medical Center February 2000 - January 2003
St. Peter's Hospital July 1998 - January 2000
Citrus Memorial Health System December 1995 - June 1998
St. Peter's Hospital August 1994 - December 1995
Education
University of Phoenix 2000 — 2002
Masters of Science (MSN), Nursing
The Sage Colleges - Russell Sage College 1990 — 1994
Bachelor of Science (BSN), Nursing
Wellpoint Anthem April 2014 - Present
City of Longmont April 2013 - Present
Skyline High School June 2009 - March 2014
Apple April 2013 - November 2013
Buffalo Wild Wings 2011 - 2012
UPS March 2008 - June 2009
Skills
Microsoft Office, OS X, Customer Service, Marketing, Social Media, Time Management, Investments, Software Project..., Microsoft Excel, Cooking, Financial Analysis, Advertising, Creative Writing, Inventory Management, Management, Restaurant Management, Classroom, Visual Merchandising, Public Relations, Customer Satisfaction, Team Building, SEO, Graphic Design, Merchandising, PowerPoint, Public Speaking, Strategic Planning, Marketing Strategy, Nonprofits, Event Management, Accounting, Microsoft Word, Research, Editing, Event Planning, Engineering, Food Service, Portfolio Management, Project Management, Community Outreach, POS, iWork, Food & Beverage, Computer Repair, Leadership, Restaurants, Mac, Social Media Marketing, Team Leadership, Recruiting
Education
University of Northern Colorado 2006 — 2012
Bachelor's degree, Sports and Exercise Sciences
WellPoint 2010 - 2014
Wellpoint Anthem 2009 - 2010
Wellpoint Anthem 2008 - 2009
Skills
Process Improvement, SDLC, Business Analysis, Claims Management, Provider Relations, Continuous Improvement, Health Insurance, Healthcare Information..., Solutions Provider, Project Portfolio..., Operational Execution, Project Delivery, Integration, Outsourcing, Project Management, Management, Quality Assurance, Strategy, Leadership, Cross-functional Team..., Program Management, Vendor Management, Business Process...
Education
University of Louisville 1981 — 1985
Bachelor's Degree, Business Administration and Management, General, 3.6
Anthem November 2014 - Present
WellPoint March 2013 - Present
Wellpoint Anthem April 2010 - Present
Anthem May 2004 - April 2010
Health Management Corporation July 2002 - May 2004
Skills
Registered Nurses, Instructional Design, Training, Health Insurance, Wellness Coaching, Team Building, Synchronous Learning, Hospitals, Disease Management, Call Centers, Healthcare, Healthcare Information..., Clinical Research, Software Documentation, Managed Care, Medicare, Process Improvement, Instructor-led Training, Utilization Management, Leadership, Performance Consulting, Nursing, Healthcare Management, E-Learning, Captivate, ADDIE, SnagIt, Coaching, Learning Management..., Blended Learning, Training Delivery, HIPAA
Education
Western Governors University 2015 — 2017
Bachelor's Degree, Health Informatics
Tennessee State University 1994 — 1996
Associate's degree, Registered Nursing/Registered Nurse, Magna cum laude
Wellpoint Anthem 2013 - Present
Behavioral Health Link August 2011 - 2014
Family Intervention Specialist, Inc. May 2008 - May 2012
Skills
Clinical Supervision, Psychotherapy, Life Transitions, Family Therapy, Mental Health Counseling, Behavioral Health, Premarital Counseling, Emotionally Focused..., Clinical Consultation, CBT, Adults, Mindfulness, Group Therapy, Mental Health, Self-esteem, Adolescents, Counseling Psychology, Psychodynamic..., Faith-based Counseling..., Suicide Prevention, Spirituality
Education
Argosy University Atlanta 2010 — 2015
Doctor of Education (Ed.D.), Counselor Education/School Counseling and Guidance Services
University of Central Florida
Master of Arts (M.A.), Mental Health Counseling/Counselor
University of Florida
Bachelor of Applied Science (B.A.Sc.), Psychology
Amerigroup Community Care 2005 - Present
Amerigroup 2005 - July 2013
Wellpoint-Anthem 1979 - 2004
Skills
Microsoft Office, Customer Service, Hospitals, Microsoft Excel, Strategic Planning, Microsoft Word, Healthcare Management, PowerPoint, Clinical Research, Project Management, Research, Public Speaking, Healthcare Information..., Process Improvement, Change Management, Nursing, Team Building, Social Media, Budgets, Event Planning, Managed Care, Healthcare Industry, Medicaid, Insurance, Policy, Health Insurance, Provider Relations, Management, Community Development, Medicare, Medicaid Managed Care, Community Outreach, Lean Six Sigma White..., Training, Presentations, Singing, Marketing Strategy, Marketing Communications, Travel Management, Business Networking, Provider Network..., Retention Strategies, Musicians, Cultural Diversity, Nonprofits, Business Analysis, Case Managment, Network Development, HIPAA, Physicians
Education
University of Cincinnati 1977 — 1979
Associate's degree, Social Sciences
LTI (Logic Technology Inc.) September 2011 - Present
TEKsystems January 2011 - August 2011
Tek Systems May 2010 - December 2010
Family Motor Coach Association February 2010 - April 2010
Wellpoint Anthem 2008 - 2009
DSC Consulting April 2008 - August 2008
Hobsons March 2002 - February 2008
Skills
Software Development, Enterprise Architecture, Microsoft SQL Server, ASP.NET, Business Analysis, JavaScript, JavaScript Libraries, jQuery, jQuery UI, AJAX, JSON, CSS, Python, VB.NET
Education
University of Cincinnati-Clermont College 1999 — 2001
Associates, Information Systems Technology
Wellpoint Anthem 2014 - Present
WELLPOINT, Buckhead, GA May 2014 - July 2015
MERCY MEDICAL CENTER April 2004 - May 2014
Mercy Medical Center May 1995 - May 2014
JOHNS HOPKINS BAYVIEW January 1995 - March 2004
Skills
Policy & Procedural..., Healthcare, Hospitals, Process Improvement, HIPAA, Healthcare Management, Healthcare Information..., EMR, Clinical Research, EHR, Data Analysis, Patient Safety, Managed Care, Medicine, Software Documentation, Nursing, Medical Terminology, Sales, Inpatient, Leadership, Epic Systems, Medicare, Healthcare Consulting, Research, Outlook, BLS, Revenue Cycle, Public Health, Management, CPR Certified, Informatics, Project Management, Customer Service, Social Networking, Team Building, Fundraising, Nonprofits, Event Planning, Public Speaking, Social Media, Strategic Planning, Public Relations
Education
Strayer University 2012 — 2016
Business Administration/ Human Resources
Wellpoint Anthem February 2013 - Present
Chattahoochee Valley Community College March 2012 - Present
WellPoint October 2003 - September 2012
Dr. Ehrman H. Eldridge Jr. M.D. September 2002 - April 2003
Bank of America for Horizon Staffing January 2001 - January 2002
Skills
Data Entry, Appointment Scheduling, Customer Service, Employee Benefits, HIPAA, Health Insurance, Medicine, Phlebotomy, Vital Signs, Microsoft Office, Healthcare, Insurance, Medicaid, Medicare, Medical Billing, Healthcare Information..., Medical Coding, Hospitals, Claim, ICD-9
Education
University of Phoenix 2012 — 2012
Certification, Human Resources Management/Personnel Administration, General, 3.8
University of Phoenix 2009 — 2011
MBA, Business Administration
University of Phoenix 2005 — 2008
B.S., Health Care Services
Columbus Technical College 1995 — 1996
Diploma, Medical Assisting
Ebony Elite Wedding Planner May 2013 - Present
VA Community College-Workforce Development Services April 2013 - Present
Wellpoint Anthem April 2011 - August 2011
HCA Central Atlantic Supply Chain March 2008 - March 2010
Skills
Team Building, SDLC, Team Leadership, Coaching, Employee Relations, PowerPoint, Customer Service, Budgets, Negotiation, Outlook, Analysis, Policy, Project Planning, Customer Satisfaction, Invoicing, Microsoft Word, Office Management
Education
University of Phoenix 2007 — 2013
Associate of Arts (AA), Counseling Psychology, 2.9
CNO Financial Group April 2011 - Present
Wellpoint Anthem April 2009 - January 2011
UnitedHealthcare's Golden Rule Insurance November 2005 - July 2008
UnitedHealthCare's Golden Rule Insurance 2000 - 2005
UnitedHealthcare's Golden Rule Insurance 1999 - 2000
UnitedHealthcare's Golden Rule Insurance 1994 - 1999
UnitedHealthcare's Golden Rule Insurance 1992 - 1999
Skills
Process Improvement, Strategy, Business Analysis, Management, Leadership, Project Management, Risk Management, Quality Assurance, Training, Six Sigma, Strategic Planning, Team Building, Operations Management, Access, Vendor Management, Budgets, Testing, Insurance
Education
University of North Carolina at Chapel Hill 1984 — 1988
Bachelors, Political Science
Golden Path Senior Solutions January 2011 - Present
United Health Care March 2006 - September 2010
Wellpoint Anthem January 2000 - March 2006
Skills
Medicare Supplements, Health Insurance, Long Term Care, Medicare, Annuities, Health Plans, Employee Benefits, Retirement Planning, Health Policy, Fixed Annuities, Long-term Care, Health Savings Accounts, Medicare Part D, Life Insurance, Retirement, Insurance, Disability Insurance, Brokers, Team Building, Financial Planners, Underwriting, IRAs, Claim, Wealth, Term Life Insurance
Education
University of Maryland College Park 1982 — 1986
BS, Finance
Wellpoint Anthem September 2001 - October 2010
WellPoint 2001 - 2010
Skills
XML, ASP, Microsoft SQL Server, Oracle PL/SQL..., HTML, Sybase, VBScript, JavaScript, Visual Basic, PowerBuilder, Systems Analysis, SQL, Crystal Reports
Education
The Ohio State University
BS Applied Mathematics, Minor Computer Science
Mugzy's Barkery April 2014 - Present
Wellpoint Anthem January 2012 - Present
LaSalle School July 2005 - December 2011
Skills
Case Managment, Case Management, Group Therapy, Behavioral Health, Mental Health, Motivational..., Small Business, Social Services, Adolescents, Customer Service
Education
University at Albany, SUNY 2002 — 2005
Licensed Master Social Worker, Social Work
University at Albany
Masters of Social Work
Wellpoint Anthem October 2010 - Present
T-Mobile September 2009 - October 2010
TeleTech November 2004 - September 2008
Skills
Microsoft Office, Customer Service, Data Entry, Analysis, Call Centers, Customer Satisfaction, Healthcare, Interviews
Education
Strayer University (VA) 2011 — 2014
Bachelor of Business Administration (BBA), Health Services Administration
Wellpoint Anthem November 2012 - Present
COPE Today March 2012 - Present
United Community and Family Services 2008 - 2011
US Behavioral Health Plan of CA December 2004 - July 2006
Sutton Place Behavioral Health, Inc. February 2002 - October 2004
Skills
Group Therapy, Mental Health, Family Therapy, Adults, Crisis, Healthcare, Trauma, Child Development, Behavioral Health, Anger Management, Adolescents, Crisis Intervention, Mental Health Counseling, Treatment
Education
University of North Florida 1997 — 2002
Master of Education, Counselor Education
Georgia Military College 1994 — 1996
Associate of Arts, Behavioral Science
Ford Motor Company of Canada February 2013 - Present
Loblaw Companies Limited June 2012 - January 2013
Wellpoint Anthem January 2012 - June 2012
Aetna April 2011 - December 2011
TD October 2010 - April 2011
Morgan Stanley November 2009 - October 2010
Duke Energy Corporation August 2007 - November 2009
Hartford Insurance Co May 2006 - August 2007
AT&T March 2004 - May 2006
Aetna March 2003 - March 2004
Skills
Program Management, Project Portfolio..., Software Project..., Project Planning, Project Coordination, Project Execution, Project Delivery, Project Implementation, MS Office Suite, MS Project, IBM Mainframe, Application Development, Test Management, Test Automation, Program Level End to..., Telecommunications..., Customer Billing &..., Retail Banking, Investment Banking, Property & Casualty..., Healthcare Information..., COBOL, Micro Focus COBOL, DB2, IMS DB/DC, CICS, CLIST, MQ Series, C, Defect Prevention &..., Java, SQL, Project Management, Software Documentation, Quality Assurance, Business Analysis, System Testing, Microsoft Project, Software Development, Requirements Analysis
Education
Thapar Institute of Engineering and Technology 1997 — 2001
Bachelor of Engineering (B.E.), Chemical Engineering
WellPoint July 2013 - Present
Wellpoint Anthem April 2012 - Present
WellPoint June 2010 - April 2012
Charter Building and Development May 2003 - November 2007
Spartak Basketball Club November 2001 - March 2002
Ruda Basketball Club August 2000 - April 2001
Basket Bears, Basketball Club, Kapfenberg Austria August 1999 - May 2000
London Leopards September 1998 - April 1999
Eintract Basketball Club March 1998 - April 1998
Skills
Health Insurance, Insurance, Employee Benefits, Claim, Business Analysis, Disability Insurance, Health Policy, Process Improvement, Enterprise Architecture, Leadership, Software Documentation, Healthcare, Call Centers, HIPAA, Provider Relations
Education
The University of New Mexico 1995 — 1998
Political Science, Business/Corporate Communications
Wellpoint Anthem July 2014 - Present
Skills
Health Insurance, Call Centers, Insurance, Claim, Provider Relations, Medicare, HIPAA, Data Entry, HMO, Customer Service, Employee Benefits, PPO
Education
University of Cincinnati 1983 — 1985
Pre-Law Studies
Western Hills High School 1979 — 1983
OptumRx January 2014 - Present
OptumRx December 2012 - January 2014
Humana April 2008 - October 2012
McKesson Medication Management April 2005 - April 2008
RxAmerica May 2003 - April 2005
Wellpoint Inc (Anthem Prescription Management) 1995 - 2003
Wellpoint Anthem 1998 - 2000
Wellpoint Anthem 1997 - 1998
Wellpoint Anthem 1996 - 1997
Wellpoint Anthem 1995 - 1996
Skills
Managed Care, HMO, Health Plan Operations, Medicaid Managed Care, Pharmacy Benefit..., Mail Order Pharmacy, Prior Authorization, Medicare Part D, Medicare Prescription..., Medicare Advantage, Medicare/Medicaid..., Medication Therapy..., Medication Adherence, Executive Management, Specialty Pharma, Specialty Pharmaceutical, Project Management, Product Development, Pharmaceutical Industry, Healthcare Reimbursement, Quality Management, Process Improvement, Formulary, Policy Writing, Strategic Planning, CRM, Pharmacy, Healthcare, Disease Management, Clinical Pharmacy, Leadership, Health Policy, Pharmacy Automation, Utilization Management, Medicaid, Healthcare Industry, HIPAA, Pharmacists, Provider Relations, Medicare, Home Infusion, Informatics, Clinical Research, Diabetes, PPO, Pharmacoeconomics, Health Insurance, Healthcare Information...
Education
Thomas More College 1997 — 1999
MBA, Business
University of Cincinnati 1986 — 1989
BS Pharm, Pharmacy
Miami University 1983 — 1986
BS, Pre-Pharmacy
Acadia Insurance Company May 2001 - Present
Wellpoint Anthem February 1982 - May 2001
Skills
Succession Planning, Conflict Resolution, Compensation, Employee Benefits, Employee Relations, Leadership Development, Change Leadership, Corporate Communications, Training & Development, Facilities Management, Coaching, Executive Coaching, Talent Acquisition, Onboarding, Performance Management, Performance Appraisal, Career Advising, Career Transitions, Career Counseling, Employee Training, Change Management, Leadership, Development Of Employees, Commercial Insurance, Deferred Compensation, Insurance, Commercial Lines, Recruiting, Liability, Property & Casualty..., Training, Casualty, Organizational...
Education
Institute for Social + Emotional Intelligence 2013 — 2013
Certified Social + Emotional Intelligence Coach
Maine Development Foundation - Leadership Maine Program 2012 — 2013
Outward Bound Leadership Program
Invite Change Academy for Coach Training 2009 — 2010
University of Maine 1976 — 1980
BA, Sociology
U.S. Department of Veterans Affairs March 2014 - Present
Department of Veterans Affairs December 2012 - Present
Department of Veterans Affairs September 2007 - November 2012
WellPoint Anthem April 2006 - August 2007
American Family Life Assurance Company (AFLAC) May 2002 - January 2006
Genesis HealthCare April 1998 - May 2002
North American Specialty Insurance Co May 1988 - April 1998
Skills
Health Insurance, HIPAA, PeopleSoft, Outlook, Insurance, Microsoft Excel, Customer Service, Process Improvement, PowerPoint, Data Entry, Microsoft Office, Microsoft Word, Policy, Recruiting, Human Resources
Education
Southern New Hampshire University 2006 — 2008
MS, Organizational Leadership
Southern New Hampshire University 1990 — 1995
Bachelor of Science, Business Administration
Transamerica Enterprise Data Team March 2015 - Present
Independent writer and editor March 2010 - Present
Warner Bros. Consumer Products and University of Southern California February 1999 - Present
Wellpoint Anthem May 2014 - October 2014
El Pueblo/ACEBSA February 2009 - April 2010
Warner Bros. Consumer Products / Clampett Studio Collections September 2001 - February 2009
Warner Bros. TV January 1996 - January 1999
Los Angeles Times January 1991 - January 1995
Skills
Web Content, Journalism, Editing, Storytelling, Content Management, AP Style, Publications, Newspapers, Publicity, Technical Writing, SEO, Television, Advertising, Brand Development, Screenwriting, Entertainment, Layout, Research, Art, Editorial, Copy Editing, Feature Articles, Publishing, Creative Writing, Newsletters, Blogging
Education
University of California, Los Angeles 2013 — 2013
Extension Certificate - UCLA Extension, Professional, Technical, Business, and Scientific Writing
University of Southern California 1992 — 1995
Masters, Writing
University of Southern California 1992 — 1995
Master of Arts (M.A.), Writing, General
Anthem, Inc. September 2015 - Present
WellPoint March 2013 - Present
Rush Trowel Entertainment December 2009 - Present
Wellpoint Anthem December 2010 - March 2013
Anthem April 2008 - December 2010
Skills
Customer Service, Process Improvement, Nonprofits, Access, Microsoft Office, Research, Acting, Training, Public Speaking, Outlook, Public Relations, Event Management, Leadership, Social Media Marketing, Event Planning, Social Networking, Team Building, Social Media, Strategic Planning, Marketing
Education
University of Phoenix Online 2007 — 2010
Design and Visual Communications, General
Self-employed September 2012 - Present
Exit Elite Realty September 2012 - Present
Wellpoint Anthem 2005 - 2010
Wellpoint Anthem 2005 - 2010
Skills
Real Estate, Investment Properties, Residential Homes, Negotiation, Sellers, Customer Service, First Time Home Buyers, Short Sales, Microsoft Office, Property Management, Relocation, Foreclosures, Microsoft Excel, Real Estate Development, Single Family Homes, Buyer Representation, Real Estate Transactions, Condos, REO, Listings, Move Up Buyers, New Home Sales
Education
The Sage Colleges - Russell Sage College 1996 — 2000
Bachelor's degree, Business Administration and Management, General
WellPoint Anthem July 2013 - Present
Humana October 2007 - July 2013
CompBenefits February 2007 - October 2007
Assurant Employee Benefits July 1997 - February 2007
Delta Dental Plan of Michigan/Indiana June 1987 - July 1997
Skills
Dental, Worksite, Renewals, Employee Benefits, Insurance, Health, Medicare Supplements, Wellness Programs, Critical Illness, Reinsurance, Disability Insurance, Vision, Life Insurance, Business Development, Relationship Building, Dentistry, Sales, Health Insurance, Employee Wellness, Brokers, Medicare, Claim, Accident, Self-funded, Managed Care, Fixed Annuities, Workers Compensation, Commercial Insurance, Benefits Administration, Whole Life, Group Insurance, Universal Life, Group Medical, COBRA, Property & Casualty..., 401k, Long-term Care, Health Care Reform, General Insurance, PPO, HMO, Long Term Care Insurance, Medicare Part D, Cafeteria Plans, Flexible Spending..., Health Policy, Management, Retirement, Casualty, Umbrella Insurance
Education
University of Michigan 1983 — 1987
Bachelor of Science, Business
Lansing Community College 1982 — 1983
CDA, Certified Dental Assistant
Sellmeyer, Inc. November 1999 - Present
DCS Properties, LLC 2000 - 2013
Wellpoint Anthem January 2003 - June 2011
HealthLink January 1999 - June 2011
Skills
Process Improvement, Disaster Recovery, MySQL, Business Intelligence, Linux, Project Management, Strategic Planning, Training, Advertising, Account Management, Web Design, Cloud Computing, SDLC, SEO, Business Analysis, Integration, Visio, Databases, Team Leadership, Microsoft SQL Server, System Administration, Program Management, Troubleshooting, Management, Access, IT Strategy, Leadership, Strategy, CRM, Business Development, Telecommunications, Product Management, Microsoft Office, Active Directory, Management Consulting, Team Building, Product Development, Customer Service, Business Strategy, E-commerce, Marketing, Entrepreneurship, Cross-functional Team..., Small Business, Healthcare, Contract Negotiation, Start-ups, Coaching, WordPress
Education
University of Missouri - St. Louis
Bachelor of Science (BS)
Wellpoint Anthem July 2015 - Present
WellPoint December 2012 - Present
PracticeMatch April 2011 - December 2012
Linde Healthcare July 2007 - April 2011
Linde Healthcare January 2005 - June 2007
Linde Healthcare June 2001 - December 2004
Bryant Group November 1999 - June 2001
Skills
Negotiation, Project Management, Contract Negotiation, Strategic Planning, Leadership, Recruiting, Team Leadership, Management, Business Development, Marketing Strategy, Account Management, Strategy, Leadership Development, Sales, New Business Development, Business Planning, Cold Calling, Training, Microsoft Excel, Coaching, Change Management, Organizational..., Customer Service, Sourcing, Hospitals, Physicians, Cross-functional Team..., CRM, Talent Acquisition, Business Strategy, Sales Management, Healthcare, Temporary Placement, Employee Relations
Education
University of Missouri-Columbia 1995 — 1999
B.A., Psychology, Minor in Statistics
WellPoint February 2013 - Present
Wellpoint Anthem December 2005 - August 2012
WellPoint July 2001 - December 2005
WellPoint July 2001 - July 2002
WellPoint July 2000 - July 2001
WellPoint April 1998 - July 2000
Skills
SharePoint, Microsoft Office, Microsoft Excel, Access Database, Oracle Applications, Impromptu Web Reports, Business Analysis, Syncsort
Education
St. Louis Community College 1994 — 1996
Associate's degree, General Studies
Wellpoint Anthem April 2013 - Present
Healthy Chats June 2012 - March 2013
Camella Capital 2008 - 2012
University of Phoenix 1997 - 2000
Skills
Counseling Psychology, Health, Child Development, Healthcare, Public Speaking
Education
University of Phoenix 1998 — 2000
Master's degree, Organizational Leadership
University of San Diego 1994 — 1996
Master of Arts (M.A.), Marriage and Family Therapy/Counseling
University of California, Riverside 1990 — 1994
Bachelor of Arts (B.A.), Psychology
T. Rowe Price April 2012 - Present
Wellpoint Anthem June 2011 - March 2012
Time Warner Inc. February 2011 - May 2011
The Hanover Insurance Group June 2009 - December 2010
AT&T April 2008 - May 2009
Skills
Requirements Gathering, SDLC, Business Requirements, DB2, Visio, Mainframe, Quality Center, Project Management, Requirements Analysis, Functional..., Software Documentation, SharePoint, User Acceptance Testing, Toad, Business Analysis, Systems Analysis, SQL, Business Objects, Data Analysis, Program Management, Data Warehousing, HP Quality Center, IT Strategy
Education
University of Bridgeport 2006 — 2008
MBA, Marketing
Farmers Insurance December 2006 - Present
Wellpoint Anthem September 2003 - September 2006
Brendan Vacations December 2000 - September 2003
Skills
Marketing, Customer Service, Budgets, Sales, Property & Casualty..., Insurance
Education
University of Phoenix
Bachelors, Business Administration
General Cable Corporation July 2014 - Present
The Procter & Gamble Company September 2011 - June 2014
The Procter & Gamble Company August 2009 - August 2011
The Procter & Gamble Company October 2007 - July 2009
PricewaterhouseCoopers January 2001 - September 2007
Wellpoint Anthem September 1998 - December 2000
Skills
Financial Audits, Financial Reporting, Financial Analysis, Sarbanes-Oxley, Accounting, Internal Controls, Internal Audit, GAAP, CPA, Sarbanes-Oxley Act, Financial Modeling, US GAAP, Auditing
Education
Xavier University - Williams College of Business 1998 — 2001
MBA, Finance
University of Cincinnati College of Business 1993 — 1998
Bachelor of Business Administration (BBA), Accounting
Wellpoint Anthem December 2013 - Present
Coventry Health Care December 2011 - Present
CIGNA April 2009 - January 2012
Kaiser Permanente June 1998 - April 2009
Kaiser Foundation Health Plan of Georgia, Inc 1997 - 2009
Skills
Health Insurance, Managed Care, Healthcare, Insurance, Medicare, Sales, Marketing, Management, Employee Benefits, Call Centers, Product Development, Account Management, Process Improvement, Team Building, Strategic Planning, Disability Insurance, Leadership, Selling, Health Savings Accounts, Brokers, Health Care Reform, Underwriting, Life Insurance, Long-term Care, Term Life Insurance, HMO, Workers Compensation, Medicare Part D, Dentistry
Education
University of Phoenix
Bachelor of Science in Business Marketing
Anthem April 2014 - Present
Wellpoint Anthem November 2013 - Present
Anthem June 2007 - November 2013
healthnet 1999 - 2004
Skills
Public Speaking, Leadership, Employee Benefits, Health Savings Accounts, AIM, Medicare, Flexible Spending..., Dental Insurance, Vision Insurance, Life Insurance, Funerals, cementery, Training, Health Insurance, Customer Service, Managed Care, HIPAA, Healthcare, Insurance, Claim, Disability Insurance, Sales, Customer Retention, Call Centers
Education
University of Phoenix 2012 — 2014
Associate of Arts (AA), Business Administration, Management and Operations
Ellevate Network September 2013 - Present
LA Fitness October 2012 - Present
Trader Joe's July 2011 - Present
TriHealth December 2005 - Present
Ellevate Network 2010 - 2015
Ellevate Network 2010 - 2015
Ellevate Network 2010 - 2015
Urban Active Fitness October 2010 - October 2012
Wellpoint Anthem August 2011 - January 2012
AXA Advisors March 2009 - November 2010
Skills
Marketing, Customer Service, Accounting, Entrepreneurship, Sales, Management, Finance, Public Speaking, Fundraising, Sales Management, Customer Satisfaction, Insurance, Employee Benefits, Financial Analysis, Leadership, Budgets, Marketing Strategy, Project Management, Healthcare, Event Planning, Small Business, Account Management, New Business Development, Strategic Planning, Social Networking, Networking, Process Improvement, Social Media Marketing, Event Management, Time Management, Training, CRM, Team Building, Social Media, Analysis, Coaching, Nonprofits
Education
University of Cincinnati
Bachelor, Business Administration
Madeira High School
Wellpoint Anthem December 2013 - Present
University of Cincinnati August 2012 - April 2014
Tata Consultancy Services June 2008 - June 2012
Skills
SQL, Microsoft SQL Server, HTML, XML, C, Windows, Microsoft .Net, VB.NET, C#, VBA, C++, SAP, Data Modeling, Database Design, Relational Databases, Data Analysis, Data Mining, Data Structures, Data Warehousing, .NET, SAS, Testing, Vendor Management
Education
University of Mumbai 2004 — 2008
Bachelor of Engineering (B.E.), Information Technology, First Class
Vani Vidyalaya 1991 — 2002
SSC
University of Cincinnati College of Business
Master of Science (M.S.), Management Information Systems, General
Molina Healthcare 2014 - Present
Easy Choice April 2013 - 2014
Summary January 2007 - January 2012
WellPoint 1997 - 2012
Wellpoint Anthem January 2004 - January 2009
Anthem/WellPoint 1997 - 2009
California January 1999 - January 2007
Blue Cross of California January 1997 - January 2007
WLP January 1999 - January 2000
Prudential Healthcare 1987 - 1997
Skills
Business Strategy, Product Development, Claims Management, Medical Billing, Health Management, Underwriting, Managed Care, Health Policy, HMO, Healthcare, Medicaid, Network Development, Insurance, Quality Improvement, Health Insurance, Healthcare Information..., Healthcare Consulting, Clinical Research, Program Management, Utilization Management, Revenue Cycle, Healthcare Industry, Strategic Planning, Medicare, Leadership, HIPAA, NCQA, Hospitals, Disease Management, Management, Healthcare Management, Provider Relations, Medicaid Managed Care, PPO, Medicare Part D, Pharmacy Benefit..., HEDIS, Informatics, Medicine, Physicians, EMR, Health Care Reform, Physician Relations, EHR
Education
University of Pittsburgh 1965 — 1976
Doctor of Medicine (M.D.), Medicine
Washington and Jefferson College 1965 — 1969
ba, bilogy
Wellpoint Anthem December 2014 - Present
UnitedHealthcare October 2012 - 2014
Health Now November 2010 - October 2012
Skills
HIPAA, Process Improvement, Healthcare Information..., Healthcare, Visio, Access, SharePoint, Data Analysis, Call Centers, Business Analysis, Health Insurance, Employee Benefits, Project Management, Outlook, Microsoft Excel, Microsoft Office, Analysis, PowerPoint, Team Building, Lotus Notes, Medicare, Customer Service, Insurance, Managed Care, Microsoft Word, Training, Medicaid
Education
Capella University 2010 — 2015
Masters, Healthcare Administration
State University of New York College at Buffalo 2003 — 2010
Bachelors, Communication
Barnes & Noble, Inc. July 2015 - Present
The Phoenix October 2009 - Present
DineEquity, Inc. September 2011 - July 2015
Wellpoint Anthem October 2010 - August 2011
Complete Petmart Inc March 2010 - August 2010
Cincinnati Children's Hospital Medical Center July 2007 - March 2009
Traveling Nurses of America August 2008 - January 2009
Wellpoint Anthem March 2004 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Training, Management, Sales, Photoshop, Leadership, Research
Education
Xavier University 2005 — 2007
Master of Science (M.S.), Registered Nursing/Registered Nurse
University of Cincinnati 1998 — 2002
Bachelor of Arts (BA), Psychology
Wellpoint Anthem February 2015 - Present
Aetna June 2012 - February 2015
Aetna July 2008 - June 2012
Capital District Physicians' Health Plan September 2005 - July 2008
Capital District Physicians' Health Plan December 2003 - September 2005
Capital District Physicians' Health Plan February 2003 - December 2003
Capital District Physicians' Health Plan April 2001 - December 2003
Northeast Health/Eddy Cohoes Rehabilitation Center April 1999 - April 2001
Northeast Health/Eddy Cohoes Rehabilitation Center January 1998 - April 2001
Skills
CCM, RN, CPHM, Utilization Management, Disease Management, Managed Care, Healthcare, Clinical Research, Home Care, Inpatient, Health Care..., Leadership, Presentations, Process Improvement, Management, Medicaid, Implementation Plans, Hospitals, Insurance, Medicare, Quality Control, Sales, Team Building, Physicians, Healthcare Industry, Provider Relations, HIPAA, HMO, Health Policy, PPO, Case Management, Nursing
Education
The College of New Rochelle
BSN, Nursing
The Sage Colleges-Sage Graduate School
Masters Degree, Public Administration
University of Cincinnati August 2015 - Present
Wellpoint Anthem December 2013 - February 2015
US bank March 2009 - November 2011
Protective Life September 2006 - March 2009
Macy's/ Lane Bryant/ Gap Co. January 1996 - September 2006
Paramount Lawn Service 1990 - 1990
Skills
Management, Sales Management, District Management, Business Development, Retail Management, Store Management, Relationship Management, Merchandising, Credit, Inventory Management, Profit & Loss Management, Banking, Series 6, Life and Health Licensed, Financial Planning, Retirement Planning, Annuity, Life Insurance, Health Insurance, Networking, Expense Budget..., Loans, Mortgage Lending
Education
University of Cincinnati 1994 — 1996
Master's degree
University of Cincinnati 1990 — 1994
Bachelor's degree
Sycamore High School
Sycamore High School
Anthem, Inc. September 2015 - Present
Wellpoint Anthem August 2012 - September 2015
Wellpoint Anthem July 2005 - July 2012
Tenet Healthcare February 2002 - June 2005
Gateway January 1999 - February 2002
Skills
Cardiology, Enterprise Software, HIPAA, Health Insurance, Healthcare, Hospitals, Insurance, Managed Care, Management, Marketing, Marketing Strategy, Medicaid, Medicare, Medicine, Oncology, Process Improvement, Program Management, Provider Relations, Requirements Gathering, Strategic Planning, Strategy, Visio
Education
University of California, San Diego
Wellpoint Anthem May 2008 - May 2014
Wellpoint Anthem 2005 - 2008
GE Capital December 1999 - November 2004
Oxford Health Plans June 1993 - June 1998
Skills
Administrative..., Information Technology, MS Word 10, PowerPoint, PeopleSoft, SnagIt, SharePoint, EUM, RequestIT, Expensewell, Microsoft Excel, Visio, Planview, Taleo, Sourcepoint, SurveyMonkey, TBiz, Work Order Centrals
Education
University of New Haven 1999 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of New Haven
Bachelor of Science, Business Administration and Management, General
Blue Shield of California July 2013 - August 2015
Blue Shield of California June 2006 - June 2013
Wellpoint Anthem June 2003 - June 2006
Education
University of California, Los Angeles 1999 — 2003
Bachelor’s Degree, Mathematics/Applied Science - Actuarial Plan and Business Economics
MedPartners June 2015 - Present
Largo Medical Center November 2010 - November 2014
Largo Medical Center November 2010 - November 2014
Largo Medical Center November 2010 - November 2014
Wellpoint Anthem September 2007 - April 2009
Healthways May 2006 - February 2007
Skills
Typing, Microsoft Excel, E-Learning, Fitness, Health, HIPAA, Lifesciences, Microsoft Word, Microsoft Office, Nursing, Quality Assurance, Restaurants, Treatment, Windows, Healthcare Management, ACLS, Healthcare, BLS, Case Managment, Hospitals, Patient Safety, Case Management, EHR, EMR, Medicare, Meditech, Physicians, Medicine, Healthcare Information..., Inpatient, Healthcare Consulting, Customer Relations, Customer Service, Nursing Management
Education
Southwestern Illinois College 1989 — 1995
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
SWIC 1989 — 1991
Associates Degree in Applied Science, Medical Records Technology/Nursing 1993-1995, C level
Anthem July 2014 - Present
Self Employed April 2013 - Present
Intersect Healthcare, Inc. April 2013 - July 2014
Sarasota Memorial Health Care System January 2012 - April 2013
Emory Healthcare September 2009 - January 2012
PRGX July 2005 - May 2008
Wellpoint Anthem July 2002 - July 2005
Skills
Medical Coding, Medical Terminology, Human Anatomy, Medicare/Medicaid..., Medicare, Managed Care, Denials, Appeals, Analytics, Data Analysis, Hospitals, Healthcare Consulting, Healthcare Reimbursement, Healthcare Information..., Healthcare Management, CPT, ICD-9, HCPCS, UB04, EOB, Microsoft Excel, Certified Professional..., Revenue Cycle Management, Healthcare Industry, Medical Billing, Meditech, Revenue Cycle, Medicaid, HIPAA, Healthcare, Training, Analysis, Insurance
Education
Troy University 2012 — 2016
Master of Public Administration (MPA), Health/Health Care Administration/Management
Troy University 2004 — 2008
Bachelor of Science (BS), Criminal Justice
1ViZN August 2013 - Present
IBM 2005 - 2015
Wellpoint Anthem 1998 - 2005
US Navy 1982 - 2004
GTE Data Services (Now Verizon) 1991 - 1996
Skills
Team Building, Public Speaking, Coaching, Customer Service, Microsoft Office, Health..., Project Management, Management, Team Leadership, Sales, Leadership, Small Business, Strategic Planning
Education
University of Phoenix 1999 — 2003
Bachelor of Science (B.S.), Business Information Systems
Villanova University
Essentials of IS Security- Certificate
Ace Insurance Australia April 2014 - November 2014
MBT (Physiological Footwear) Australia January 2014 - April 2014
Wellpoint Anthem 2007 - 2013
Wellpoint Anthem 2005 - 2007
Skills
Creative Writing, Writing, Screenwriting, Music, Office Management, Customer Service, Account Management, Microsoft Office, Client Rapport
Education
State University of New York at New Paltz 2001 — 2005
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
AutoTrader.com August 2015 - Present
BeavEx, Inc. May 2014 - August 2015
McKesson February 2011 - May 2014
Wellpoint Anthem December 2009 - August 2010
Wellpoint Anthem July 2007 - December 2009
Wellpoint Anthem May 2006 - July 2007
Wellpoint Anthem April 2004 - May 2006
Skills
Financial Analysis, Financial Forecasting, Capital Budgeting, Business Analysis, Data Analysis, Requirements Analysis, Software Testing Life..., Microsoft Office, Microsoft Excel, Acess, Essbase, TM1, SAP, SQL, PeopleSoft, Financial Statements, Health Insurance, Healthcare, Budgets, Forecasting, Analysis, Financial Modeling, Finance
Education
Troy University
Master of Business Administration (MBA), Business Administration and Management, General
UnitedHealth Group September 2011 - April 2013
Wellpoint Anthem September 2005 - January 2011
Anthem August 2002 - April 2005
TD Bank 2001 - 2001
TD Bank 2000 - 2001
TD Bank 1999 - 2000
TD Asset Management 1996 - 1999
TD Bank 1994 - 1996
Skills
Six Sigma, Cross-functional Team..., Health Insurance, Process Improvement, Business Process..., PMP, Marketing Strategy, Visio, Change Management, Business Process, Management, Leadership, Analysis, Project Management, Training, Integration, Strategic Planning, Business Development
Education
Project Management Inst. 2001 — 2001
PMP, Project Management
Wilfrid Laurier University 2000 — 2001
MBA, General
University of Manitoba 1989 — 1993
Business, Finance and Marketing
WellCare Health Plans March 2014 - Present
WellCare March 2013 - March 2014
WellCare May 2012 - March 2013
Wellpoint Anthem January 2009 - February 2012
Wellpoint Anthem January 2007 - January 2009
Skills
Insurance, Employee Benefits, Healthcare, Outlook, Customer Service, Health Insurance, Administrative..., Process Improvement, Software Documentation, Access, HIPAA, Claim, Analysis, Microsoft Excel, Managed Care, Visio, PeopleSoft
Education
University of Phoenix 2010 — 2013
Associate of Arts (A.A.), Healthcare Administration
Clermont County Cancer Center January 2015 - Present
Wellpoint Anthem October 2014 - January 2015
Morris Furniture Company, Inc. 2007 - 2013
Skills
Research, Microsoft Office, Management, Microsoft Excel, Data Analysis, Radiation Therapy
Education
University of Cincinnati 2014 — 2017
Bachelor's degree, Radiation Sciences
University of Cincinnati 2011 — 2014
Associate of Science (A.S.), Radiation Therapy
Bravo Brio Restaurant Group April 2013 - Present
Claddagh Irish Pubs October 2011 - April 2013
Ledo's Lounge July 2008 - September 2011
McFadden's Restaurant and Saloon November 2007 - July 2008
SEGA Gameworks October 2006 - November 2007
NYOH'S Saloon June 2003 - July 2006
Wellpoint Anthem October 2000 - July 2004
Skills
Customer Service, Leadership, Restaurants, Event Planning, Catering, Hospitality
Education
Austintown Fitch High School
The Ohio State University
Bachelor of Arts (BA), History
WellPoint January 2008 - Present
Wellpoint Anthem January 2000 - Present
EMPIRE BLUE CROSS BLUE SHIELD 2007 - 2008
Empire Blue Cross Blue Shield 2004 - 2007
Empire Blue Cross Blue Shield 2000 - 2004
CENTER FOR DEVELOPMENTAL DISABILITIES 1999 - 2000
Skills
Microsoft Excel, Data Analysis, Process Scheduler, Insurance, Call Center, Lotus Notes, Customer Service, PeopleSoft, Data Entry, Outlook, File Management, Access
Education
SUNY Cortland 1995 — 1999
BS, Political science
State University of New York College at Cortland 1995 — 1999
BS, Political Science and Government
American Health Holdings November 2013 - Present
Leaders in RN ICD-9 Certified Oasis Reviewer in Greater Denver Area 2013 - Present
Aces OASIS March 2013 - June 2013
VNA of Colorado September 2010 - March 2013
Wellpoint Anthem March 2003 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, OASIS, ICD-9, Utilization Management..., Managed care Case..., HCS-D certified ICD-9..., Leadership, Medical Coding, Software Documentation
Education
Lewis University 1981 — 1984
Bachelor's degree, Registered Nursing/Registered Nurse
Southwestern Michigan College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Intuit, Inc. August 2007 - Present
Intuit, Inc. 2007 - 2014
Wellpoint Anthem June 1986 - July 2002
Skills
Customer Retention, Customer Service, Customer Satisfaction, Customer Support, QuickBooks, Terminal Support, Microsoft Excel, Microsoft Word, Microsoft Office
Education
University of Alabama 1980 — 1982
Elementary Education
SD Bishop State Jr College 1977 — 1980
Edication
Wellpoint Anthem January 2015 - Present
Portsmouth Public Schools September 2013 - 2014
Amerigroup Corporation August 2006 - April 2012
Skills
Microsoft Excel, Microsoft Office, Medicare, Customer Service, Office Administration, Accurate Data Entry, Claims Resolution, Insurance, Team Building, Event Management, Fundraising, Training
Education
Tidewater Community College 2013 — 2015
First Choice Physician Partners - Tenet Practice Resources - Tenet Healthcare April 2015 - Present
HealthCare Partners March 2013 - April 2015
Wellpoint Anthem September 2010 - March 2013
Bright Health Physicians 2008 - 2010
RSI Home Product 2005 - 2008
United HealthCare January 1997 - June 2005
Skills
Finance, Process Improvement, Healthcare, Medicare, HIPAA, Healthcare Management, Budgets, Strategic Planning, Healthcare Information..., Medicaid, Managed Care, Health Insurance, Business Analysis, Healthcare Consulting
Education
California State University of Long Beach 2000 — 2005
Bachelors, Acccounting
University of California, Los Angeles
Express Scripts July 2014 - Present
Siemens Healthcare February 2013 - July 2014
UC Health 2012 - December 2012
St Margaret of York 2011 - 2012
CH Mack, Inc. 2009 - 2010
Wellpoint Anthem 2007 - 2009
Anthem Blue Cross and Blue Shield 2001 - 2009
Skills
Health Information..., Computer Software..., Problem Solving, Health Insurance, Customer Relations, Go Live Support, Epic Systems, Program Management, E-Learning, EMR Training, Quality Assurance, Team Building, Strategic Planning, Healthcare, Leadership, Coaching, Teaching, Employee Training, Marketing, Software Documentation, Process Improvement, Instructional Design, Public Speaking, Testing, EMR, Microsoft SQL Server, Word, Excel, Microsoft Office, Writing, Outlook, Organizational..., Documentation, Mentoring, Team Leadership, Microsoft Excel, Microsoft Word
Education
University of North Texas
Bachelor of Science, Applied Technologies, Occupational Training and Development
Electronic Commerce Link, Inc. June 2014 - Present
Wellpoint Anthem 2013 - 2014
Congresswoman Judy Biggert May 2012 - August 2012
Prospect Airport Services, Inc. May 2012 - August 2012
University of Dayton September 2011 - March 2012
University of Dayton August 2010 - March 2012
Skills
Sales, Cold Calling, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office
Education
University of Dayton 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Marist High School 2005 — 2009
High School Diploma
Wellpoint Anthem August 2014 - Present
College of W & M - Mason School of Business June 2014 - November 2014
Skills
Customer Service, Training, Employee Relations, Time Management, Leadership, Human Resources, Sales, Microsoft Office, Information Technology, Hiring, Microsoft Excel, Networking, Talent Acquisition, Team Building, Outlook
Education
Strayer University
IDEXX Laboratories March 2009 - Present
Wellpoint Anthem March 1993 - March 2009
Skills
Process Improvement, Team Building, Cross-functional Team..., Performance Management, Customer Satisfaction, Customer Service, Operations Management, Leadership, Change Management, Team Leadership, Coaching, Analysis, Budgets, Business Process..., Call Centers, Data Analysis, Employee Benefits, Forecasting, Insurance, Training, Vendor Management, Management, Microsoft Excel
Education
University of Maine in Presque Isle 1984 — 1986
Southern New Hampshire University
Business
SFW Partners, LLC January 2014 - Present
Wellpoint Anthem November 2011 - March 2013
Consumer Adjustment Company Inc. July 2007 - October 2011
Sports Service March 2005 - August 2007
Skills
Telephone Skills, Administrative..., Process Scheduler, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Microsoft Office, Access, Fax, Spreadsheets, Invoicing, Lotus Notes, Word, Customer Service, Excel, Administrative Support, Calendars, Problem Solving, Scheduling, Administrative..., Travel Arrangements, ProSystem fx Engagement, Project Management, Oracle
Education
University of Phoenix
Business Administration and Management, General
Weight Watchers September 2009 - Present
TEL July 1997 - Present
MAXIM HEALTH CARE July 2014 - August 2014
Wellpoint Anthem April 2011 - February 2012
Inventiv April 2010 - June 2010
Calvin Johnson 1983 - 1986
Skills
weight mansgement, Nursing, Psychotherapy, Customer Service, Community Outreach, Leadership, Healthcare Management, Hospitals, Home Care, Microsoft Office, Health Education, Wellness, Coaching, BLS, Nutrition, EMR, Clinical Research, HIPAA, Cpr Certified, Health Promotion, Patient Education
Education
Southwestern Illinois College 1965 — 1967
AD, Nursing
Mater Dei High School 1961 — 1965
science, Mater Dei High School
Wellpoint Anthem November 2013 - April 2014
Mason Car Wash April 2012 - November 2013
Discount Drug Mart March 2011 - November 2013
University of Cincinnati March 2012 - April 2013
Scarlett Oaks September 2010 - December 2010
Skills
Cashiers, Supervisory Experience, Research, Customer Service, Sales Support Tools, Multi Tasking, Microsoft Word, Close Attention to..., Data Recording, Motivation, Appointment Scheduling, Employee Training, Psychology, Interpersonal Skill, Experimental Design, Oral & Written...
Education
University of Cincinnati 2008 — 2013
Bachelor of Arts (BA), Psychology
Bishop Fenwick High School 2004 — 2008
Wellpoint Anthem September 2013 - Present
TEKsystems June 2012 - Present
TEK Systems March 2010 - June 2012
GE Aircraft Engines 2008 - March 2010
Mercy Health Partners November 2003 - April 2007
Anthem / Wellpoint November 1993 - April 2003
Computer Horizons Corp. 1993 - 1999
General Electric June 1982 - March 1993
Skills
Business Analysis, Healthcare Information..., Program Management, Process Improvement, Integration, SQL, PMP, Vendor Management, Strategic Planning, Visio, Disaster Recovery, Project Management, Software Implementation, IT Management, Microsoft Office, Data Warehousing, HIPAA, SharePoint, Business Intelligence, Team Building
Education
University of Cincinnati College of Business 1979 — 1984
The Center For Discovery 2005 - Present
The Bank of New York June 2005 - November 2005
Wellpoint Anthem January 2003 - June 2005
Skills
Financial Analysis, Microsoft Word, Data Analysis, PowerPoint, Due Diligence, Banking, Team Building, Public Speaking, Team Leadership
Education
State University of New York at New Paltz 2003 — 2005
Bachelor of Science, Finance
University of Ibadan 1993 — 2000
LLB LAW, Law
Yext March 2012 - Present
Answers March 2009 - March 2012
Sterling Scott LLC June 2007 - June 2008
D.B. Zwirn & Co. January 2007 - June 2007
Wellpoint Anthem June 2004 - April 2006
Marsh, Inc. January 2002 - March 2004
Skills
Perl, DNS, MySQL, VMware, Virtualization, Linux, Security, TCP/IP, Data Center, Cloud Computing, Shell Scripting, Apache
Education
Stevens Institute of Technology 1998 — 2003
Bachelor of Engineering (B.E.), Computer Engineering
Spruce Creek High School 1994 — 1998
Wellpoint Anthem February 2014 - May 2015
Community Care Physicians 2010 - 2013
Prime Care Physicians August 2000 - July 2010
Skills
Healthcare Management, Healthcare, Managing Multiple..., Establishing New..., Public Speaking, Marketing Experience, Staff Management, Operations Management, EMR, Patient Safety, Critical Care, HIPAA, Pediatrics, Acute Care, EHR, Customer Service, Patient Centered..., Workflow Management, Practice Transformations, Hospitals, Physicians, Healthcare Information..., Practice Management, Healthcare Consulting, Managed Care, Process Improvement
Education
University at Albany, SUNY 1973 — 1977
English Language and Literature/Letters
Anthem BCBS November 2010 - Present
Anthem BCBS February 2009 - November 2010
Wellpoint Anthem March 2008 - February 2009
WellPoint November 2003 - March 2008
WellPoint November 1999 - November 2003
Skills
Data Warehousing, Data Modeling, SDLC, Business Intelligence, Microsoft SQL Server, Business Analysis, Databases
Education
University of Missouri-Saint Louis 1988 — 1992
BS, Comp Sci
Wellpoint Anthem August 2014 - Present
WellPoint September 2008 - Present
FVSO 2008 - 2010
Aetna January 1983 - September 2008
Aetna 1983 - 2008
Education
Computer Processing Institute (CPI) 1982 — 1983
Business Computer Programming
University of Hartford 1975 — 1979
Bachelor of Music, Music Education
Wellpoint Anthem November 2011 - Present
dmr October 2010 - November 2011
DMR June 2007 - February 2011
Hall Communications 2000 - 2004
Marketing Results May 1999 - July 2000
Skills
Negotiation, Direct Marketing, Budgets, Management, Advertising, Marketing, Integrated Marketing, Time Management, Account Management, Brand Development, Direct Mail, Marketing Communications, Social Media Marketing
Education
The University of Akron
McKesson Health Solutions January 2015 - Present
McKesson Health Solutions September 2011 - January 2015
CaseNET May 2010 - September 2011
CaseNET March 2007 - June 2010
Wellpoint Anthem 2006 - 2007
Behavioral Health Network 1997 - 2006
Resource Management Consultants June 1994 - July 1997
Peer Review Analysis 1988 - 1993
Skills
Healthcare Information..., Software Implementation, HIPAA, Client/server, SDLC, EDI, Technical Leadership, Agile Methodologies, Enterprise Software, Software Project..., ETL, Integration
Education
UMass Boston
BA, Mathematics
Anthem Inc. March 2015 - Present
WellPoint 2008 - Present
Anthem Blue Cross and Blue Shield 2007 - Present
Wellpoint Anthem 2007 - Present
Anthem July 2007 - March 2012
Skills
Illustrator, Marketing Strategy, Account Management, Marketing Communications, Health Insurance, Marketing, Microsoft Excel, Event Planning, Direct Mail, Strategy, Advertising, Direct Marketing, Customer Service, Leadership, Corporate Branding, Strategic Planning, Creative Direction, Brand Development, Email Marketing
Education
University of Cincinnati 1991 — 1996
Bacheor of Science, Fashion/Apparel Design
Novartis July 2014 - Present
OptumRx June 2012 - July 2014
USC School of Pharmacy July 2007 - June 2013
USC Norris Cancer Hospital July 2007 - May 2012
CVS/Caremark May 2003 - July 2007
WellPoint Anthem July 2000 - April 2003
Skills
Pharmacists, Pharmacy, Clinical Research, Healthcare, Hospitals, Healthcare Information..., Oncology, Pharmacy Automation, Health Economics, Pharmaceutical Industry, Medication Therapy..., Healthcare Consulting, Cancer, Healthcare Management
Education
University of Maryland Baltimore 1995 — 1999
Doctor of Pharmacy, Pharmacy
Leland High School 1991 — 1995
High School
University of California, Los Angeles 1991 — 1995
B.S., Physiological Sciences
Leland High School
Kaiser Permanente September 2005 - Present
Wellpoint Anthem April 2001 - August 2005
Skills
Health Insurance, Data Analysis, Financial Reporting, Valuation, Microsoft Excel, Access, Insurance, Analysis, SQL, Employee Benefits, Medicare, Health Care Reform, Actuarial Science, Statistics
Education
University of California, Los Angeles 1996 — 2001
Bachelor's Degree, Mathematics and Applied Sciences
Rheem Manufacturing July 2012 - Present
WellPoint-Anthem January 2008 - February 2012
WellPoint-Anthem June 1999 - December 2007
Skills
Informatica, SQL, Troubleshooting, Problem Solving, Self-management, Self Starter, Innovation, Very Good Communication, Cross-functional Team..., Unix Shell Scripting, Data Warehousing
Education
Strayer University-Georgia 2012 — 2014
Master of Science (MS), Management Information Systems, General
University of North Carolina at Chapel Hill 1981 — 1985
Bachelor's degree, Computer Science
Colorado Access September 2014 - Present
Wellpoint Anthem June 2011 - 2014
Private Practice in Naturopathy 2011 - 2011
Riverwalk Natural Health January 2010 - October 2010
Pacifica Skin Wellness October 2008 - November 2009
Academic Chess 2004 - 2004
Raza Foundries 2001 - 2003
Starley Murray and Company January 2000 - October 2001
Skills
Wellness, Health Education, Public Health, Homeopathy, Healthcare, Medicine, Naturopathy, Family Medicine, Chronic Illness, Pediatrics, Herbal, Pain Management, Alternative Medicine, Healthcare Management, Health Promotion, Prevention
Education
Colorado State University - Global campus 2013 — 2015
Master's degree, Masters Health Care Management and Administration, A
Southwest College of Naturopathic Medicine & Health Sciences 2004 — 2008
Doctor of Naturopathy
Trinity University 1997 — 2000
Bachelor's degree, Communication-public relations and management
DeNyse Signs January 2012 - Present
Wellpoint Anthem August 2008 - April 2011
First Group April 2008 - August 2008
Hillshire Brands May 2005 - July 2007
DeNyse Signs November 2004 - February 2005
General Electric AirCraft Engine March 2000 - February 2004
Sarcom January 1999 - March 2000
Anthem Blue Cross Blue Shield February 1998 - December 1998
matrix marketing concepts inc. March 1996 - February 1998
Clermont Recovery Center April 1992 - March 1996
Skills
Process Improvement, Visio, SDLC
Education
University of Cincinnati
Bachelor of Arts, Business
Allied Global Services June 2014 - Present
Wellpoint Anthem October 2013 - April 2014
Paradigm October 2012 - January 2013
KU Med Ctr November 2005 - July 2008
KUTEA January 1995 - January 2007
KU Lawrence Dean's Office August 1998 - November 2005
The University of Kansas Chancellor's Office and Budget Office July 1994 - August 1998
Skills
Recruiting, Public Speaking, PowerPoint, System Administration, Event Planning, Leadership Development, Research, Customer Service, Office Management, Human Resources, Management, Budgets, Training, Higher Education, Project Planning, Payroll, Employee Benefits, Time Management, Leadership, Team Building
Education
Washburn University 2011 — 2014
Bachelor's Degree, Criminal Justice with emphasis on psychology, 3.2 GPA
Licensed Insurance Agent 2013 — 2013
2013-2015 Licensed in Kansas, Missouri, Indiana, Kentucky, Ohio, Wisconsin, Life, Accident, Health, Passed insurance exam first time. Test taken September 9, 2013
Techskills of Lenexa 2010 — 2011
Information Technology, Passed certification exams first try
University of Kansas 1995 — 1995
3 Graduate hours Public Administration, GPA 3.0, Public Administration, B
Eating Recovery Center of Washington June 2014 - November 2014
Wellpoint Anthem December 2011 - May 2014
Eating Recovery Center May 2011 - November 2011
Centennial Peaks Psychiatric Hospital May 2009 - November 2011
Ecumenical Refugee Services 2002 - 2008
Skills
Psychology, Family Therapy, Group Therapy, Individual Counselling, Case Managment, Microsoft Office, Customer Service, Event Planning, Teaching, Coaching, Adolescents, Team Building, Mental Health, Behavioral Health, Psychotherapy, Social Services, Community Outreach, Treatment
Education
University of Northern Colorado 2006 — 2008
Master of Arts (MA), Community Counseling
State University of New York at Oswego
Bachelor of Arts (BA), Psychology
Schneider Electric January 2013 - Present
MassCus Technologies 2002 - Present
AeroVironment 2007 - 2012
Wellpoint Anthem 2004 - 2006
3D Systems 2000 - 2002
DuPont 1994 - 2000
Tata Group 1990 - 1992
Skills
Business Development, Product Development, Start-ups, Business Strategy, Competitive Analysis, Strategic Planning, New Business Development, Product Management, Strategic Partnerships, Cross-functional Team..., Product Marketing, Renewable Energy, Program Management, Market Research, Market Analysis, Business Planning, Project Planning, Manufacturing, Sales, Entrepreneurship, Strategy, Operations Management, Project Management, Negotiation, Energy, Financial Modeling, Management, CRM, Mergers & Acquisitions, Analysis, Enterprise Software, Forecasting, Leadership, E-commerce, Business Analysis, Integration
Education
UCLA Anderson School of Management 2002 — 2004
MBA, Strategy, Finance & Entrepreneurship
University of Delaware 1992 — 1994
MS, Mechanical Engineering
TriZetto Corporation July 2013 - Present
TriZetto Corporation January 2012 - Present
Medical Data Express, LLC January 2008 - December 2011
Amerigroup Corporation May 2005 - December 2007
Wellpoint Anthem October 2003 - May 2005
WellPoint 1999 - 2003
WellPoint December 1989 - June 1998
Skills
Healthcare Information...
Education
University of Cincinnati-Raymond Walters College 1990 — 1998
Associates of Applied Business, Computer Support Technology
Anthem August 2008 - Present
Wellpoint Anthem June 2001 - August 2008
Physicians Mutual September 1995 - May 2001
General American Life Insurance Company January 1991 - September 1995
Provident Life and Accident Company May 1989 - January 1991
Skills
Actuarial Science, Health Insurance, Insurance, Medicare, Underwriting, Managed Care, Risk Management, Pricing, Data Analysis, Health Care Reform
Education
University of Nebraska-Lincoln 1981 — 1986
Bachelor's degree, Mathematics Education
Bridgeport High School
Bridgeport High School
FSA, MAAA
FSA, MAAA, Helath
Boys & Girls Clubs of Delaware February 2008 - Present
Wellpoint Anthem September 2006 - September 2007
Skills
Coaching, Leadership, Leadership Development, Management, Organizational..., Personnel Management, Resume Writing, Team Building, Training
Education
The Ohio State University 2003 — 2005
Bachelor of Arts (B.A.), Cultural Anthropology
Wellpoint Anthem October 2009 - March 2011
APS Healthcare July 2008 - July 2009
Sunrise Assisted Living of Chesterfield July 2005 - May 2007
Education
University of Missouri-Saint Louis 2001 — 2005
B.A., Psychology
Community College of St. Louis 1977 — 1988
A.D.N., Nursing
Community College of St. Louis
A.A., General Studies
WellPoint March 2010 - Present
Wellpoint Anthem February 2001 - March 2010
Skills
Insurance
Education
University of Cincinnati
Bachelor of Arts and Science
Health Care Service Corporation September 2007 - Present
Health Administration Services August 2005 - December 2006
Wellpoint Anthem January 1988 - August 2005
Education
University of Illinois at Urbana-Champaign 1979 — 1983
B.S.
Humana November 2014 - Present
Humana July 2012 - November 2014
Lifesynch - A Humana company October 2007 - July 2012
Wellpoint Anthem January 2003 - October 2007
CoActive Marketing Group April 1999 - January 2003
Skills
Strategic Planning, Public Speaking, Budgets, Team Building, Microsoft Excel, Healthcare Management, Coaching, Leadership, Project Management, Healthcare, Program Development, Leadership Development, Program Management, Change Management, Process Improvement, Strategy, Business Development, Marketing Strategy, Management, CRM, Marketing, Health Insurance
Education
Spalding University
Bachelor of Science (B.S.), Business Administration and Management, General
Spalding University
Bachelor's degree, Business Administration and Management, General
Wellpoint Anthem July 2013 - Present
Anthem November 1992 - July 2013
Anthem 2004 - 2005
Anthem 1992 - 1997
Skills
Project Management, Business Analysis, Health Insurance, Process Improvement, HIPAA, SDLC, Healthcare, Software Documentation, Strategic Planning, Insurance, Medicare, Managed Care, EDI, Requirements Gathering, Integration, Business Requirements, SharePoint, Business Process, Analysis, Leadership, Program Management, Testing, Vendor Management, Medicaid
Education
St. Louis Community College 1994 — 1996
Partial Associates, General Studies
Wellpoint Anthem June 2015 - Present
WellPoint October 2012 - June 2015
NY Presbyterian Hospital - Weill Cornell Division January 2010 - September 2011
Healthfirst 2008 - 2010
Firm United Healthcare November 2006 - August 2008
Skills
Healthcare, Managed Care, Management, Process Improvement, Training, Utilization Management, Team Building, Revenue Cycle, Provider Relations, Project Management, Access, Administration, Analysis, Budgets, CPT, Claim, Contract Negotiation, Credentialing, Cross-functional Team..., Customer Service, Data Analysis, EMR, HIPAA, HMO, Health Policy, Healthcare Consulting, Healthcare Management, Healthcare Information..., Insurance, ICD-9, Hospitals, Medicaid, Medical Billing, Leadership, Healthcare Industry, Medical Terminology, Medicare, Medicare Part D, Microsoft Office, Networking, Microsoft Excel, PPO, Physician Relations, Physicians, Policy, Program Management, Strategic Planning, Software Documentation
Education
Stony Brook University
BAS, Sociology
WellPoint March 2012 - Present
WellPoint Inc July 2005 - March 2012
Wellpoint Anthem December 2003 - June 2005
Wellpoint Anthem March 2001 - December 2003
WellPoint June 1998 - March 2001
DMR-Fujitsu January 1998 - July 1998
Sapiens April 1997 - December 1997
AT&T June 1991 - February 1997
Skills
Quality Assurance, Program Management, Applications Software..., Compliance, Integration, Project Management, Management, Requirements Gathering, Management Consulting, Business Process..., Vendor Management, SDLC, Business Requirements, Process Improvement, Project Planning, PMO, Change Management, Business Analysis, Project Portfolio..., PMP
Education
Tel Aviv University 1983 — 1986
Bachelor's degree, Economics
Wellpoint Anthem December 2011 - Present
WellPoint June 2007 - December 2011
WellPoint April 2004 - June 2007
WellPoint January 1999 - April 2004
Princess Cruises July 1989 - December 1999
Skills
Team Leadership, Financial Reporting, Customer Service, Accounting, Financial Analysis, Essbase, Variance Analysis, Sarbanes-Oxley Act, PeopleSoft, Internal Controls, Management, Finance, Auditing, Analysis, Hyperion Enterprise, Business Process..., Business Analysis, Process Improvement
Education
University of Phoenix 1989 — 1993
BSBA, Accounting
CareCentrix January 2015 - Present
Accenture September 2010 - Present
Cisco December 2013 - December 2014
State Farm April 2012 - December 2013
Wellpoint Anthem December 2010 - March 2012
Accenture September 2008 - August 2010
Accenture September 2006 - August 2008
Accenture November 2004 - August 2006
IndiaCLEN March 2002 - September 2004
Skills
SDLC, Agile Methodologies, Requirements Analysis, SOA, Requirements Gathering, Weblogic, Software Project..., PL/SQL, Websphere, Oracle, Solution Architecture, Web Services, Hibernate, Unix, Software Development, Struts, Testing, Ant, Java Enterprise Edition, Spring, Java, Core Java, JUnit, Unix Shell Scripting, Integration, Shell Scripting, JSP, Servlets, Tomcat, Design Patterns, Spring Framework, Enterprise Architecture, J2EE Application..., SoapUI, JIRA, Continuous Integration, JDBC, DB2, XML, Scrum, ESB, Application Architecture, ClearCase, Eclipse, Maven, Apache Camel
Education
University of Madras 1997 — 2001
BE, Computer Science
National Higher Secondary School 1995 — 1997
+2, Higher Secondary
Health Net April 2011 - Present
Wellpoint Anthem September 2000 - December 2009
Skills
Visio, SDLC, Requirements Gathering, Requirements Analysis, Business Analysis, Business Requirements, Data Warehousing, Software Documentation, Systems Analysis, User Acceptance Testing, Process Improvement, Integration, HIPAA, Insurance, Data Analysis
Education
University of California, Santa Barbara 2003 — 2005
Project Management, Certificate in Project Management
University of Phoenix 1998 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
ADP May 2013 - Present
Citi November 2012 - May 2013
Morgan Stanley Smith Barney June 2011 - November 2012
Bank of America February 2006 - June 2011
State Street Corporation June 2004 - February 2006
Wellpoint Anthem 2005 - 2006
Skills
SDLC, Quality Center, SQL, Requirements Analysis, Agile Methodologies, Unix, Oracle, QTP, Software Project..., XML, Data Warehousing, Microsoft SQL Server, Test Planning, Software Quality..., Java, HP Performance Center, Performance Tuning, Weblogic, Test Automation, Capacity Planning, WebLogic
Education
Texas A&M University
Master's degree
Texas A&M University-Kingsville
Masters of Science
Mercy Health (formerly Mercy Health Partners) August 2015 - Present
Mercy Health (formerly Mercy Health Partners) April 2014 - August 2015
Wellpoint Anthem February 2012 - April 2014
Tri-State Clinical Laboratory January 2010 - November 2011
Tri-State Clincal Laboratory January 2009 - December 2009
General Revenue Corporation May 2008 - August 2008
Axcess Financial November 2005 - April 2008
Axcess Financial November 2005 - April 2008
Ashwood Computer Company May 2005 - November 2005
Fifth Third Bank November 2000 - May 2005
Skills
Accounts Receivable, Public Speaking, Microsoft Office, Accounting, Customer Service, Analysis, Payroll, Accounts Payable, Account Reconciliation, Time Management, Management, Strategic Planning
Education
University of Cincinnati
Bachelor's of Science, Accounting
Humana 2012 - Present
Humana August 2010 - July 2012
WellPoint 2010 - 2012
Walgreens 1996 - 2010
Wellpoint Anthem 2005 - 2008
Skills
Pharmaceutical Industry, Microsoft Office, Pharmaceutical Sales, Project Management, Strategic Planning, GMP, Biotechnology, Clinical Trials, Customer Service, Microsoft Excel, Validation, Microsoft Access, RFP
Education
University of Cincinnati 1999 — 2004
Bachelor's degree, Communication, General
TCF Bank November 2013 - Present
G&K Services May 2013 - November 2013
U.S. Bank November 2012 - May 2013
Wellpoint Anthem May 2012 - November 2012
G&K Services November 2011 - June 2012
Blue Cross and Blue Shield of Minnesota June 2010 - November 2011
Wellpoint Anthem December 2009 - June 2010
Kaiser Permanente June 2009 - December 2009
AEGON Americas March 2008 - June 2009
Nationwide Insurance October 2007 - March 2008
Skills
ETL, Data Warehousing, PL/SQL, Informatica, Oracle, Teradata, DB2, Databases, Microsoft SQL Server, Unix Shell Scripting, Toad, Autosys, SQL*Plus, SDLC, Business Intelligence
Education
University of Greenwich
MSC, Computer's
CVS Health November 2014 - Present
Wellpoint Anthem April 2013 - September 2014
Converga Pty Ltd May 2012 - January 2013
Aim Chicago November 2006 - April 2012
Skills
Proficient in Microsoft..., Knowledge of medical..., Experience in all..., Excellent written and..., Problem solving and..., Heavy inbound and..., Ability to adapt to..., Basic knowledge of..., Understanding of..., Extremely productive in..., Data Entry, Customer Service, Active Illinois State...
Education
Trident University International 2010 — 2014
Bachelor's Degree, Business Administration
Rio Salado College 2009 — 2009
College course, Pharmacy technician
Wellpoint Anthem November 2014 - Present
Trinity Alliance-Homer Perkins Center March 2012 - October 2014
Homer Perkins Center 2010 - March 2012
Skills
Family Therapy, Mental Health, Group Therapy, Mental Health Counseling, Couples Counseling, Supervision, Individual Therapy, Dual Diagnosis, Chemical Dependency, Clinical Supervision, Motivational..., Addiction Recovery
Education
State University of New York at Albany 2009 — 2010
Masters, Mental Health Counseling
SUNY Oneonta 2005 — 2009
Bachelor's degree, Psychology
Wellpoint Anthem January 2008 - November 2010
Skills
Microsoft Office, Customer Service, Word, Customer Relations, Teaching, Windows
Education
University of Pennsylvania 1988 — 1990
Master's of Science in Nursing, Primary Care
Wellpoint Anthem March 2011 - Present
EDS October 2004 - November 2009
Education
Strayer University 2005 — 2007
MBA, Human Resource Management
Insurance Solutions May 2010 - Present
Wellpoint Anthem August 2005 - May 2010
Blue Cross of California April 1996 - August 2005
Skills
Excel, Customer Service, Customer Relations
Education
College of Insurance
Chartered Life Underwriter (CLU), Life & Health Insurance
The University of Texas-Pan American
WellPoint January 2010 - Present
Wellpoint Anthem January 2010 - Present
Family 1965 - 2014
Family 1965 - 2014
Shepherd Community Center September 2002 - October 2009
Skills
Medicare, Employee Benefits, Medical Billing, Managed Care, Process Improvement, HIPAA, Claim, Health Insurance, Call Centers, Insurance, Access, Provider Relations, Outlook, Software Documentation, Team Building, Spiritual Counselor, Spiritual Teacher, Spiritual Leadership, Medical Terminology, Medical Office, Office Management, Front Office, Receptionist Duties, Telephone Skills, Medical Records, Customer Service, Event Management, Program Management, PPO
Education
University of Phoenix 2011 — 2013
Associate of Arts (AA), Business Administration and Management, General
Wellpoint Anthem February 2005 - Present
Chesapeake Regional Medical Center December 2000 - August 2008
Sentara Healthcare January 1993 - December 2000
Bon Secours Health System May 1990 - January 1993
Education
Tidewater Community College 1997 — 1999
Associate of Science Degree, Nursing
Howatt Medical Consulting: Care Management, Analytics, Monitoring June 2014 - Present
Wellpoint Anthem June 2011 - June 2014
WellPoint 2011 - June 2014
Molina Healthcare May 2007 - April 2011
Humana 2003 - 2005
Humana 2003 - 2005
Humana 2003 - 2005
Skills
Health Insurance, Medicaid, Medicare, Managed Care, Medical Cost Analysis..., HIPAA, Healthcare Industry, Healthcare Management, Health Policy, Disease Management, Provider Relations, HMO, Utilization Management, Medicine
Education
University of Phoenix 2006 — 2008
MBA, Health/Health Care Administration/Management, 3.9
University of California, San Francisco 1967 — 1971
BS, MD, Medicine
BLUE CROSS OF CALIFORNIA January 1991 - Present
Wellpoint Anthem June 1991 - January 2007
Anthem/Wellpoint June 1991 - January 2007
Skills
HIPAA, Documentation, Analysis, Health, Requirements Analysis, EDI, Healthcare
Education
Southwest Texas State University 1973 — 1974
Master's, Speech Pathology
Southwest Texas State University 1973 — 1974
Masters, Education - Speech Pathology
Clinicians Telemed April 2013 - Present
Community Psychiatry Associates February 2011 - January 2013
Nothern Sierra Rural Health network January 2009 - February 2010
Northeastern Rural Health Clinics February 2005 - December 2009
Wellpoint Anthem July 2008 - December 2008
Skills
Medical Assistant, Telemedicine, Insurance, Healthcare Management, Process Improvement, Human Resources, Research, Budgets, HIPAA, Managed Care, Health Insurance, Hospitals, Medicare, Performance Improvement, EMR, EHR, Team Leadership, Psychotherapy, Training, Medicine, Clinical Research, Program Management, Data Entry, Medical Coding, Leadership Development, Organizational..., Administration
Education
University of Phoenix 2008 — 2012
BS, Health Care Administration
Galen College for Medical Assisting 1998 — 1999
certification, Medical/Clinical Assistant
Drury Hotels September 2008 - Present
Wellpoint Anthem October 1996 - April 2011
Southeast Missouri Hospital 1994 - 1996
Education
University of Phoenix 2008 — 2011
Associates, Business
Amsure, a Division of ATCFSI June 2010 - Present
Wellpoint Anthem October 2006 - April 2009
Skills
Microsoft Word, Microsoft Office, Customer Service
Education
State University of New York College at Oneonta 1985 — 1989
Bachelor's Degree, Mathematics
Wellpoint Anthem November 2012 - Present
Albany Medical Center November 2009 - Present
Columbia Memorial Hospital January 2008 - November 2009
Education
Adirondack Community College 2005 — 2007
Associate of Science (A.S.), Nursing
Wellpoint Anthem February 2009 - Present
Richmond Marriott Downtown 1996 - 2009
Skills
Health Insurance, Call Centers, Provider Relations, Medicare, Call Center, Team Building, Sales, Insurance, Software Documentation, Customer Service, Claim, Employee Benefits, Employee Relations, Hospitality, Hospitality Industry, Hotel Management, Leadership
Education
Strayer University (VA) 2009 — 2012
Associate’s Degree, Human Resources Management/Personnel Administration, General
Wellpoint Anthem October 2007 - Present
Ventura County Adult Day Health Care March 2006 - April 2007
Skills
Acute Care, Case Managment, DISCHARGE PLANNING, Older Adults, Health Insurance, Mental Health Counseling, Substance Abuse..., Biopsychosocial...
Education
University of Southern California 2001 — 2003
Master of Social Work (M.S.W.), COPA, GERONTOLOGY, 3.7
University of California, Santa Barbara 1998 — 2000
Bachelor of Arts (B.A.), Pre-Law Studies
Kforce Healthcare, Inc. 2012 - Present
Wellpoint Anthem February 2011 - February 2012
Tarrant County Public Health January 2010 - January 2011
Skills
PeopleSoft, HIPAA, Medical Coding, Data Entry, Filing, Microsoft Office 2007, Medical Terminology, Outlook, Healthcare, Spreadsheets, SharePoint, Training, Customer Service, Medical Billing, Access, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, CRM, Accounting, Project Management, Epic Systems
Education
Tarrant County College
Wellpoint Anthem September 2008 - Present
Skills
Utilization Management, Disease Management, Utilization Review, Certified Case Manager, Nursing, Managed Care, HMO, Medical/Surgical, Provider Relations, Inpatient, Healthcare Management, PPO, Acute Care
Education
University of Central Florida
Bachelor of Science, Nursing-BSN
Lake Sumter Community College
Associate of Science (A.S.), Nursing
Wellpoint Anthem August 1997 - Present
Miami Valley Hospital January 1986 - July 1998
Miami University September 1994 - June 1996
Skills
I have a certification...
Education
University of Cincinnati 1986 — 1993
Master of Science (MS), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
University of Cincinnati 1986 — 1993
Master of Science (MS), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Quantros June 2012 - Present
Wellpoint Anthem June 2011 - June 2012
East Cooper Medical Center March 2008 - June 2011
Piedmont Medical Center March 1997 - March 2008
Education
University of South Carolina Upstate 2004 — 2005
Bachelor’s Degree, Bachelor of Science of Nursing
Presbyterian Hospital School of Nursing 1989 — 1992
Diploma of Nursing
HealthCore, Inc. November 2011 - September 2014
Wellpoint Anthem October 1995 - October 2011
Blue Cross and Blue Shield of GA November 1995 - January 1997
Prudential Healthcare August 1988 - October 1995
Skills
Healthcare, Pharmaceutical Industry, Data Analysis, Informatics, Managed Care, Clinical Trials, Healthcare Information..., Health Insurance, Strategic Planning, Business Analysis, SAS, Clinical Development, Clinical Research, Data Management, Health Policy, Oncology, Program Management, Vendor Management, Health Economics, Process Improvement, IT Strategy, Biotechnology, Requirements Analysis, Diabetes, Data Warehousing, Data Mining, Data Modeling, Data Migration, Clinical Data Management, Population Health, Medicare, Business Intelligence, Healthcare Management, Medicaid, Integration, Software Development, Software Project..., Cross-functional Team..., Analysis, Project Management, HIPAA, SQL, Management, SDLC, Requirements Gathering
Education
Stony Brook University 1982 — 1986
Bachelor of Arts (B.A.), Psychology
Stony Brook University 1982 — 1986
Bachelor of Science (BS), Biology, General
Wellpoint Anthem May 2014 - Present
Tracy Zweig Associates, Inc. 2013 - Present
Huntington Medical Foundation 2008 - 2012
Johns Hopkins Community Physicians 2007 - 2008
Rush University Medical Center 2005 - 2007
Skills
Medicine, Medical Education, Internal Medicine, Emergency Medicine, Clinical Research, Family Medicine, Pediatrics, Hospitals, Healthcare, Healthcare Management, EMR, Treatment, ACLS, Board Certified
Education
University of Southern California 1997 — 2001
Doctor of Medicine (MD)
Stanford University 1992 — 1997
Bachelor of Arts (BA), Masters of Science (MS), Human Biology, Epidemiology
Anthem Consumer Service AssociateAnthemSeptember 2013 - Present
Wellpoint Anthem October 2010 - Present
WellPoint 2010 - Present
ADT April 2007 - April 2010
Comcast Cable December 1999 - March 2006
Skills
Insurance, Health Insurance, Call Centers, Medicare, Employee Benefits, Process Improvement
Education
University of Phoenix 2007 — 2012
Bachelor of Business Administration (BBA), Public Administration
Arsenal Technical High School
Wellpoint Anthem May 2009 - Present
St. Elizabeth Healthcare August 2007 - December 2011
Central Clinic September 2005 - May 2009
Skills
Health Insurance, Medicare, Managed Care, Medicaid, HIPAA, Healthcare, Utilization Management, Insurance, Provider Relations, Healthcare Management, Claim, Healthcare Information..., Medicare Part D, Hospitals, Medical Terminology, Case Management
Education
University of Kentucky
Master of Social Work (M.S.W.)
University of Kentucky
Bachelor of Arts (B.A.)
Jefferson County Public Schools August 1999 - Present
Luhr Elementary School 1999 - Present
Wellpoint Anthem March 1994 - April 1999
GE August 1977 - May 1988
Skills
Payroll, PeopleSoft, ADP Payroll, Accounting, Accounts Receivable, Accounts Payable, Microsoft Excel, General Ledger, Account Reconciliation, Microsoft Office, Outlook, Human Resources, Employee Benefits
Education
University of Louisville 1986 — 1989
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Sullivan University 1979 — 1986
Associate's degree, Business Management/Accounting
Centene Corporation August 2013 - Present
Wellpoint Anthem October 2006 - August 2013
Hazelwood School District- Garret Elementary March 2006 - October 2006
St. Louis Children's Hospital September 2002 - March 2006
Skills
Healthcare, Customer Service, Microsoft Excel, Leadership, Hospitals, Process Improvement, Strategic Planning, Healthcare Management, Project Management, Microsoft Word
Education
University of Missouri-Saint Louis
Lawing Financial Inc. July 2015 - Present
In'tVeld's Meat Market November 2014 - Present
Vermeer Corporation June 2012 - July 2014
Wellpoint Anthem January 2012 - April 2012
Wayfair September 2010 - July 2011
Skills
Sales, Customer Service, Retail, Research, Sales Management, Marketing, Account Management, Merchandising, Negotiation, Leadership
Education
University of Massachusetts Boston 2008 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General